Lenovo Helix Swsg En Sp40F29976 ThinkPad User Manual (English) Safety, Warranty And Setup Guide (Type 3xxx) Laptop (Think Pad)
2013-03-25
User Manual: Lenovo Helix Swsg En Sp40F29976 (English) Safety, Warranty and Setup Guide Helix (Type 3xxx) Laptop (ThinkPad) ThinkPad Helix (Type 3xxx)
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PN: SP40F29976 Printed in China Safety, Warranty, and Setup Guide Brief user notices ThinkPad Helix http://www.lenovo.com/support Lenovo® electronic manuals... for a greener planet! Refer to the electronic User Guide for detailed product information: http://www.lenovo.com/thinkuserguides Unpack Note: Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and applications is provided in the Lenovo_Recovery partition on your mSATA solid-state drive. If you decide to remove the Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see “Recovery overview” in the User Guide. See “Accessing your User Guide” for instructions on opening the electronic User Guide provided on your tablet. ® ThinkPad Helix Enhanced Keyboard Dock for ThinkPad Helix (on some models) Power cord ac power adapter Publications Initial setup instructions Controls 1. Connect to power. Ensure that all power cord connectors are securely and completely plugged into receptacles. Use one of the following methods: • Connect the tablet to power • Install the tablet into the keyboard dock. Then, connect the keyboard dock to power. 2. Press the power button to turn on the tablet. 3. Configure the operating system following the on-screen instructions to complete the initial setup. This Tablet Digitizer Pen storage SIM card tray Fan louvers Emergency reset hole Power button Power connector Combo audio jack Built-in stereo speakers Volume control buttons Windows button Screen rotation lock button Multi-touch screen Label trays Front-facing camera USB 2.0 connector Microphones Mini DisplayPort connector Ambient light sensor ® Keyboard dock connectors process takes several minutes. Additional information about using your tablet is in the User Guide. See “Accessing your User Guide” later in this document. Accessing your User Guide • For Lenovo Warranty Service Upgrades or Extensions, go to: http://support.lenovo.com/lwsu Your User Guide contains detailed information about your tablet. To access your User Guide, use one of the following methods: • For Lenovo Accidental Damage Protection Services, go to: http://support.lenovo.com/ladps • Go to http://www.lenovo.com/ThinkPadUserGuides and follow the instructions on the screen. • Start your tablet. Tap Lenovo Support on the Start screen. Then tap User Guide. Online technical support Online technical support is available during the lifetime of a product at http://www.lenovo.com/support. • Open Windows Help and Support. Then tap Lenovo User Guide. Telephone technical support Read before using your tablet You can get help and information from the Customer Support Center by telephone. Before contacting a Lenovo technical support representative, have the following information available: model and serial number, the exact wording of any error message, and a description of the problem. The following sections provide critical safety and regulatory information for Lenovo computers and instructions on how to access electronic versions of the publications developed for your tablet. Read first — regulatory information Tablet models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. In addition, if your product contains a telecom modem, it complies with the requirements for connection to the telephone network in your country. Be sure to read the Regulatory Notice for your country or region before using the wireless devices contained in your tablet. To obtain a PDF version of the Regulatory Notice, refer to the “Downloading publications” section below. Downloading publications Electronic versions of your tablet publications are available from the Lenovo Support Web site. To download the publications for your tablet, go to http://www.lenovo.com/ThinkPadUserGuides and follow the instructions on the screen. Your technical support representative might want to walk you through the problem while you are at your tablet during the call. Worldwide Lenovo Support telephone list Important: Telephone numbers are subject to change without notice. The most up-to-date telephone list for the Customer Support Center is always available at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Country or region Africa Algeria Argentina Australia Austria Bahrain Belgium Service and Support information The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. See “Lenovo Limited Warranty notice” later in this document for details on accessing the full warranty. Bolivia Brazil If you purchased Lenovo services, refer to the following terms and conditions for detailed information: Brunei Telephone number Africa: +44 (0)1475-555-055 South Africa: 0800110756 (English, Afrikaans) Central Africa: Contact the nearest Lenovo Business Partner +33 6 7348 1739 (French, English) 0800-666-0011 (Spanish) 1800 041 267 (English) 01-24592-5901 (German) Kanoo IT: 00 973 1771 1722 Bahrain Business Machine LLC: 00 973 1758 4302 02-210-9820 +32 (0)2 339 3611 (Warranty service and support) (Dutch) 02-210-9800 (French) 0800-10-0189 (Spanish) Calls made from within the Sao Paulo region: (11) 3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Brazilian Portuguese) Dial 800-1111, then dial 866-273-5446 (English and Bahasa Melayu) Country or region Canada Caribbean (Bermuda, Jamaica, Tortola) Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Telephone number 1-800-565-3344 (English, French) 1-800 426 7378 (English) Country or region Israel Italy 800-361-213 (Spanish) Technical Support Line 800-990-8888, 86-10-58851110 (Mandarin) 1-800-912-3021 (Spanish) 0-800-011-1029 (Spanish) 0800-0426 80092537 (Greek) +420-2-7213-1316 4520-8200 7010-5150 (Warranty service and support) (Danish) 1-866-434-2080 (Spanish) 1-800-426911 OPCION 4 (Spanish) 800-0000-418 (Toll free) 002-02-2594-8500 (Standard charges apply) (English, Arabic) 800-6264 (Spanish) +372 66 00 800, +372 6776793 09-459-6960 +358-800-1-4260 (Warranty service and support) (Finnish) 0238-557-450 Hardware: 0810-631-213 (Warranty service and support) Software: 0810-631-020 (Warranty service and support) (French) 01805-00 46 18 (Warranty service and support) (German) 0080044149702 (Greek) 1800-624-0051 (Spanish) Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish) 800-964-173 / 3071-3561 (Cantonese, English, Mandarin) +36 1 3825716 +36 1 3825720 (English, Hungarian) 1800-425-2666 or 1800-102-3692 Email: smcindia@in.ibm.com (English) 001-803-442-425 (English, Bahasa Indonesia) 01-815-9202 01-881-1444 (Warranty service and support) (English) Japan Jordan Korea Kuwait Latvia Lebanon Lithuania Libya Luxembourg Macau Malaysia Malta Mexico Middle East Morocco Netherlands New Zealand Nicaragua Norway Oman Pakistan Telephone number Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) 02-7031-6101 +39-800-820094 (Warranty service and support) (Italian) 0120-000-817 Jordan Business Systems: 00 962 6 5000999 (ext. 713/127) General Computer & Electronic (GCE): 00 962 6 551 3879 080-513-0880 (Korean) Easa Hussain Al Yousifi: 00 965 2244 5280 AM. KHORAFI: 00 965 2200 1100 1127 Khorafi Business Machines (KBM): 00 965 2259 4611 Diyar United Company: 00 965 4378 383 Redington Kuwait: 00 965 2433 3203, 25456250 / 25456251 +371 7070360 Quantech: 00 961 1999 500 Computer Business Machine (CBM): 00 961 1680 180 El Haceb S.A.L: 00 961 1771 300 +370 5 278 66 00 +33 6 7348 1739 (French, English) +32 (0)2 339 3611 +35 229 8977 5063 (French) 0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin) 1800-88-0013 (English, Bahasa Melayu) +35621445566 001-866-434-2080 (Spanish) +44 (0)1475-555-055 +212 5 22 509035 +212 5 22 509017 (Arabic) +31 (0)20 513 3939 (Dutch) 0508 770 506 (English) 001-800-220-1830 (Spanish) 6681-1100 8152-1550 (Warranty service and support) (Norwegian) Khimji Ramdas Computer Communication Systems: 00 968 2469 6255 Overseas Business Machines (OBM): 00 968 2460 1072, 2460 5018 Gulf Business Machines Services (GBMS): 00 968 2455 9831 International Office Products (pvt) Ltd.: 00 92 212 422 569, 00 92 213 241 2023 Selling Business Systems: Third Edition (January 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. Country or region Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Yemen Telephone number 00 92 21 568 9823 206-6047 001-866-434-2080 (Lenovo Customer Support Center - Toll free) (Spanish) 009-800-52-10026 (Spanish) 0-800-50-866 OPCION 2 (Spanish) 180089086454 (Domestic Toll Free) 180014410719 (International Toll Free) (Tagalog, English) +48 22 760 7300 (Polish) +351 21 892 7046 (Portuguese) Al Mana Computer Services: 00 974 4489 966 (ext. 1992) Qatar Computer Services W.L.L: 00 974 4441 212 Gulf Business Machines: 00-974 462 1395 +4-021-224-4015 8-800-555-0317 (Toll free number) (Russian) 8008445128 (English, Arabic) 800 6011 343 (Local number only) +603 8315 6856 (DID) (English) +421 2 4974 8888 +386-1-200-50-60 (Slovenian) 0901-100-000 (Spanish) +9411 2493547, +9411 2493548 (English) 08-477-4420 077-117-1040 (Warranty service and support) (Swedish) 058-333-0900 0800-55-54-54 (Warranty service and support) (German, French, Italian) 0800-000-702 (Mandarin) 001 800 4415 734 (Thai, English) 0212 336 03 66 00800 448 825 165 (Turkish) 0800 502 235 (Ukrainian, Russian, English) 800 04447023 (English, Arabic) 01475-897-163 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (Select “Option #1”) (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) 120-11072 (Toll Free) +(84) 8 3521 8000 (Standard Charges Apply) (Vietnamese, English) Al Khirbash and Agencies: 00 967 1209 8278 Yemen Business Machines (YBM): 00-967 3 213324, 00-967 3 214655, 00-967 3 213909 Lenovo product service information for Taiwan Do not connect phone line while using tablet mode. Using headphones or earphones CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels. Lenovo Limited Warranty notice This product is covered by the terms of the Lenovo Limited Warranty, version L505-0010-02 08/2011. Read the Lenovo Limited Warranty (LLW) at http://www.lenovo.com/warranty/llw_02. You can view the LLW in a number of languages from this Web site. The LLW also is displayed on your tablet during the initial setup. After the initial setup has completed, you can view the warranty on your tablet by doing the following: • From the desktop or the Start screen 1. Swipe in from the right edge of the screen to display the charms, and then tap Search. 2. From the Apps screen, tap Warranty Information. • From the Start screen 3698 3701 US, Canada, Mexico, Brazil, Australia, Japan Parts and Labor – 3 years Turkey Battery Pack – 1 year Parts and Labor – 3 years 3 1，4 Battery Pack – 2 years Parts and Labor – 3 years 4 Battery Pack – 1 year Parts and Labor – 3 years 4 1，4 Battery Pack – 1 year Parts and Labor – 1 year 4 1，3 Battery Pack – 1 year Parts and Labor – 2 years 3 1，4 Radio and Telecommunications Terminal Equipment Directive 4 4 This product is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive, 1999/5/EC. The Declaration of Conformity information is located in the Regulatory Notice, which you can download from the Lenovo Support W eb site. See “Downloading publications” for additional information. Turkey China Do not attempt to replace the internal rechargeable lithium ion battery. Contact Lenovo Support for factory replacement. 3702 Battery Pack – 1 year Parts and Labor – 1 year 4 1，4 Turkey Battery Pack – 1 year Parts and Labor – 3 years 4 1，2 Danger of explosion if battery is incorrectly replaced. Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble China Dispose of the battery as required by local ordinances or regulations. Other The following statement applies to users in the state of California, U.S.A. WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Notice for tablet personal computer users The following is a safety notice for users in Australia. Battery Pack – 2 years Parts and Labor – 1 year Battery Pack – 2 years Parts and Labor – 3 years Electronic emission notices Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). This device has been tested and found to comply with the limits for a Class B digital device. The User Guide for this product provides the complete Class B compliance statements that are applicable for this device. See “Accessing your User Guide” for additional information. Korean Class B compliance statement Ukraine RoHS 4 Other Lithium coin cell battery notice Polyvinyl Chloride (PVC) cable and cord notice X X X Warranty Period DANGER Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate User Guide Country or Region of Purchase Built-in rechargeable battery notice Products containing manganese dioxide lithium coin cell batteries may contain perchlorate. This setup sheet X X Machine Type US, Canada, Mexico, Brazil, Australia, Japan The information in the following table is applicable for products manufactured on or after March 1, 2007 for sale in the People’s Republic of China. Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. If a CRU is determined to be defective during the warranty period, a replacement CRU will be provided to the customer. Customers are responsible for installing the self-service CRUs for this product. Customers also can install optional-service CRUs, which might require some technical skills or tools, or request that a technician install the optional-service CRU under the terms of the applicable warranty service type for your country or region. The following tables list CRUs for your tablet and tell where to find the replacement instructions. CRU installation instructions are in the User Guide for the respective product. See “Accessing your User Guide” and “Downloading publications” for additional information. 3697 3700 China RoHS Customer Replaceable Units Warranty Information Other Restriction of Hazardous Substances Directive (RoHS) Importado por: Lenovo México S. de R.L. de C.V. Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, D.F., México C.P. 05349 Tel. (55) 5000 8500 ac power adapter Power cord for ac power adapter Tablet Digitizer Pen Type of Warranty Service 1，3 Additional recycling statements Additional information about recycling computer components and batteries is in your User Guide. See “Accessing your User Guide” for details. http://www.lenovo.com/mx/es/servicios If you cannot view the LLW either from the Web site or from your tablet, contact your local Lenovo office or reseller to obtain a printed version of the LLW. ThinkPad Helix Recycling information for China Para obtener una lista de los Centros de servicio autorizados, por favor, visite: Self-service CRUs Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. California Perchlorate Information: En el caso de que se precise una reparación cubierta por la garantía, por favor, llame al Centro de soporte al cliente al 001-866-434-2080, donde le dirigirán al Centro de servicio autorizado más cercano. Si no existiese ningún Centro de servicio autorizado en su ciudad, población o en un radio de 70 kilómetros de su ciudad o población, la garantía incluirá cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado más cercano. Por favor, llame al Centro de servicio autorizado más cercano para obtener las aprobaciones necesarias o la información relacionada con el envío del producto y la dirección de envío. CRU CAUTION: DANGER Los servicios no cubiertos por la garantía se cargarán al usuario final, previa obtención de una autorización. 1. Tap Lenovo Support. The Lenovo Support window opens. China Plastic bag notice Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30) días por defectos de instalación desde la fecha de compra. Lenovo no es responsable de la información incluida en dichos programas de software y/o cualquier programa de software adicional instalado por Usted o instalado después de la compra del producto. 2. Tap Service & Warranty. Safety information This section contains important safety information for Lenovo products. Additional safety information is provided in the User Guide for your product. See “Accessing your User Guide” for additional information. productos distribuidos y comercializados dentro del Territorio de los Estados Unidos Mexicanos. En caso de conflicto, se aplicarán los términos de este Suplemento. DANGER 2 2 Battery Pack – 1 year Parts and Labor – 3 years 2 1，2 Battery Pack – 1 year 2 European Union conformity India RoHS EU Contact : Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Eurasian compliance mark Recycling and environmental information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: Модели, относящиеся к настоящей серии (семейству) продуктов и впервые выпущенные в обращение до 14 февраля 2013 года, сертифицированы по требованиям Системы сертификации ГОСТ Р и/или по требованиям единой системы сертификации Таможенного Союза, действовавшим в момент сертификации, и маркируются знаком соответствия ГОСТ Р. Модели, относящиеся к настоящей серии (семейству) продуктов и впервые выпущенные в обращение после 14 февраля 2013 года, сертифицированы в единой системе сертификации Таможенного Союза на соответствие требованиям применимых Технических Регламентов и маркируются знаком EAC. California BC mark http://www.lenovo.com/recycling Important WEEE information Country-specific information is available at: http://www.lenovo.com/recycling ENERGY STAR Select models conform to ENERGY STAR requirements. Additional ENERGY STAR information is in your User Guide. See “Accessing your User Guide.” Note: All batteries and Tablet Digitizer Pens have a one-year warranty unless otherwise specified. Types of Warranty Service 1. 2. 3. 4. 5. 6. 7. Customer Replaceable Unit (“CRU”) Service On-site Service Courier or Depot Service Customer Carry-In Service Mail-in Service Customer Two-Way Mail-in Service Product Exchange Service For a full explanation of the types of warranty service, refer to the full warranty. See “Lenovo Limited Warranty notice” for details on accessing the full warranty. Recycling information for Japan Legal notices Lenovo, For Those Who Do., the Lenovo logo, and ThinkPad are trademarks of Lenovo in the United States, other countries, or both. Windows is a trademark of the Microsoft group of companies. Suplemento de Garantía para México Other company, product, or service names may be trademarks or service marks of others. Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y exclusivamente para los For additional legal notices, refer to the User Guide for your tablet. See "Accessing your User Guide" for additional information.
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