Lenovo Ideacentre B500 Hardware Maintenance Manual User Idea Centre B500/B505 B505 All In One (ideacentre) Type 0888
2010-08-24
User Manual: Lenovo Lenovo Ideacentre B500 Hardware Maintenance Manual Lenovo IdeaCentre B500/B505 Hardware Maintenance Manual B505 All-in-One (ideacentre) - Type 0888
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Contents Contents Chapter 1. About this manual................................................. 1 Important Safety Information....................................................................... 1 Using eSupport..................................................................................................... 2 Important information about replacing RoHS compliant FRUs... 2 Chapter 2. Safety information................................................. 4 General safety........................................................................................................ 4 Electrical safety..................................................................................................... 5 Safety inspection guide.................................................................................... 7 Handling electrostatic discharge-sensitive devices .......................... 8 Grounding requirements . .............................................................................. 8 Safety notices......................................................................................................... 9 Chapter 3. General information............................................12 Specifications...................................................................................................... 12 Chapter 4. General Checkout................................................13 Problem determination tips ....................................................................... 14 Chapter 5. Using the Setup Utility.......................................16 Starting the Setup Utility program.......................................................... 16 Viewing and changing settings................................................................. 16 Using passwords............................................................................................... 17 Using Device....................................................................................................... 19 Selecting a startup device............................................................................ 20 Exiting from the Setup Utility program................................................. 21 i Hardware Maintenance Manual Chapter 6. Symptom-to-FRU Index.....................................22 Hard disk drive boot error............................................................................ 22 Power Supply Problems................................................................................. 23 Beep symptoms ............................................................................................... 24 POST error codes.............................................................................................. 24 Undetermined problems.............................................................................. 26 Chapter 7. Locations................................................................27 Locating components and connectors.................................................. 27 Chapter 8. Replacing hardware............................................31 General information........................................................................................ 31 Removing the computer cover . ............................................................... 32 Replacing the power supply....................................................................... 34 Replacing the hard disk drive..................................................................... 36 Replacing an optical drive............................................................................ 37 Replace the speakers system...................................................................... 38 Replace the Inverter board.......................................................................... 39 Replacing the Bluetooth module.............................................................. 40 Replacing the thermal module.................................................................. 41 Replacing the CPU............................................................................................ 41 Replacing the Rear IO module................................................................... 44 Replacing a memory module..................................................................... 45 Replacing the MXM graphic card.............................................................. 45 Replacing the TV tuner card and wireless card.................................. 46 Replacing the system board........................................................................ 47 Replacing the touch sensor board........................................................... 49 Replacing the LCD panel............................................................................... 51 Replacing the camera..................................................................................... 52 Replacing the keyboard................................................................................ 53 Replacing the Mouse...................................................................................... 54 Replacing the power cord or power adapter...................................... 55 Replacing the remote control..................................................................... 55 Chapter 9. Additional Service Information........................56 Power management ...................................................................................... 56 Appendix. Statement..............................................................57 ii 1 Chapter 1. About this manual About this manual This manual contains service and reference information for Lenovo IdeaCentre B5 computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. The description of the TV card in this manual is only used for the machines which have the TV card. It is invalid for those machines which do not have TV card. Important Safety Information Be sure to read all caution and danger statements in this book before performing any of the instructions. Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d’exécuter les instructions. Lesen Sie unbedingt alle Hinweise vom Typ “ACHTUNG” oder “VORSICHT” in dieser Dokumentation, bevor Sie irgendwelche Vorgänge durchführen Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer uma das instruções Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir las instrucciones. 执行任何说明之前,请确保已阅读本书中的所有警告和危险声明。 1 Hardware Maintenance Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) •• eSupport can be used to view the list of key commodities built in a particular machine serial. •• eSupport can be accessed at the following Web site: http://consumersupport.lenovo.com •• To view the key commodities: 1. Click Parts information. 2. Under Parts information, click Parts lookup. 3. Under Parts lookup, type the model type and serial number; then click Continue. The key commodities are returned in the eSupport record under Parts shipped with your system. For the remaining FRUs (the complete list of FRUs at the MT Model level) •• eSupport can be used to view the complete list of FRUs for a machine type and model. •• To view the complete list of FRUs for a machine type: 1. Point your browser to http://consumersupport.lenovo.com. 2. Type the machine type (Example: 8129) in the Use Quick Path field; then click Go. 3. Under Browse by product, click Continue. 4. Under Important information, click Parts information. 5. In the Refine results field, select Service parts; then click the entry for your machine type. The list of service parts by description, with applicable machine type model and FRU part number is displayed. Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. So, if the parts are not compliant originally, replacement parts can also be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also be compliant. Lenovo plans to transition to RoHS compliance well before the 2 Chapter 1. About this manual implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo IdeaCentre B5 parts have unique FRU part numbers. Before or after June, 2006, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs can be used. Products marketed before June 2006 Products marketed after June 2006 Current or Replacement Current or Replacement original part FRU original part FRU Non-RoHS Can be Non-RoHS Must be RoHS Must be RoHS Non-RoHS Can be RoHS Non-RoHS Can sub to RoHS RoHS Must be RoHS Note: A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center at the time of order. Related Web URLs are: •• Lenovo information for Suppliers website: http://www-03.ibm.com/procurement/proweb.nsf/ ContentDocsByTitle/United+States~Information+for+suppliers •• RoHS Directive: http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/l_037/ l_03720030213en00190023.pdf •• California Senate Bills 20, 50: http://www.ciwmb.ca.gov/HHW/Events/AnnualConf/2004/ presentation/MPaparian.pdf 3 Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after maintenance. •• When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift. 4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you. •• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. •• Before you start the machine, ensure that other service representatives and the customer’s personnel are not in a hazardous position. •• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. •• Keep your tool case away from walk areas so that other people will not trip over it. •• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. •• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end. •• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember: Metal objects are good electrical conductors. 4 Chapter 2. Safety information •• Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. •• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. •• Reinstall all covers correctly before returning the machine to the customer. Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. •• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. •• Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •• Disconnect all power before: – Performing a mechanical inspection – Working near power supplies – Removing or installing main units •• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position. 5 Hardware Maintenance Manual •• If you need to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary. – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock. By observing the above rule, you may prevent a current from passing through your body. – When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. •• Regularly inspect and maintain your electrical hand tools for safe operational condition. •• Do not use worn or broken tools and testers. •• Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. •• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. •• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. •• Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) •• If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. 6 Chapter 2. Safety information Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: •• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). •• Explosive hazards, such as a damaged CRT face or bulging capacitor •• Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground. b. The power cord should be the appropriate type as specified in the parts listings. c. Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious alterations. Use good judgment as to the safety of any alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 7. Check for worn, frayed, or pinched cables. 8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. 7 Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: •• Keep the parts in protective packages until they are inserted into the product. •• Avoid contact with other people. •• Wear a grounded wrist strap against your skin to eliminate static on your body. •• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. •• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. •• Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to protect against ESD damage. – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – Use an ESD common ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems. – Use the round ground-prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. 8 Chapter 2. Safety information Safety notices The caution and danger safety notices in this section are provided in the the language of English. DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: •• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. •• Connect all power cords to a properly wired and grounded electrical outlet. •• Connect to properly wired outlets any equipment that will be attached to this product. •• When possible, use one hand only to connect or disconnect signal cables. •• Never turn on any equipment when there is evidence of fire, water, or structural damage. •• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. •• Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices. To Connect 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlet. 5. Turn device ON. To Disconnect 1. Turn everything OFF. 2. First, remove power cords from outlet. 3. Remove signal cables from connectors. 4. Remove all cables from devices. 9 Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: •• Throw or immerse into water •• Heat to more than 100°C (212°F) •• Repair or disassemble Dispose of the battery as required by local ordinances or regulations. CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: •• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. DANGER: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. 10 Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 CAUTION: Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices. 11 Hardware Maintenance Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre B5 This section lists the physical specifications. Environment Air temperature: Operating: 10° to 35°C Transit: -20° to 55°C Humidity: Operating: 35% to 80% Transit: 20% to 93% (40°C) Altitude: 86KPa to 106KPa Electrical input Input voltage: 220V±22V Input frequency: 50Hz ±1Hz 12 4 Chapter 4. General Checkout General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package. Notes • The default is for this computer to boot up in quiet mode (no beep, no memory count and checkpoint code display) when no errors are detected by POST. • To enable beep, memory count, and checkpoint code display when a successful POST occurs, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program”. 2. Select Start Options. 3. Set Power-On Self-Test to Enhanced. • Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. Use the following procedure to help determine the cause of the problem: 1. Power-off the computer and all external devices. 2. Check all cables and power cords. 3. Set all display controls to the middle position. 4. Power-on all external devices. 13 Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main menu on the display. If you did not receive the correct response, proceed to step 6. If you do receive the correct response, proceed to step 7. 6. Look at the following conditions and follow the instructions: • If you hear beep codes during POST, go to “Beep symptoms”. • If the computer displays a POST error, go to “POST error codes”. • If the computer hangs and no error is displayed, continue at step 7. 7. If you cannot continue, replace the last device tested. Problem determination tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. •• Machine type and model •• Processor or hard disk upgrades •• Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? – Is the failure repeatable? – Has this configuration ever worked? – If it has been working, what changes were made prior to it failing? – Is this the original reported failure? •• Diagnostics version – Type and version level •• Hardware configuration – Print (print screen) configuration currently in use – BIOS level •• Operating system software – Type and version level Note: To eliminate confusion, identical systems are considered identical only if they: 1. Are the exact machine type and models 2. Have the same BIOS level 3. Have the same adapters/attachments in the same locations 4. Have the same address jumpers/terminators/cabling 5. Have the same software versions and levels 6. Have the same configuration options set in the system 7. Have the same setup for the operation system control files 14 Chapter 4. General Checkout Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution. 15 Hardware Maintenance Manual Using the Setup Utility 5 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. If your computer is already on when you start this procedure, shut down the operating system and turn off the computer. 2. Press and hold the F1 key then turn on the computer. When you hear multiple beeps, release the F1 key. Notes: a. If you are using a USB keyboard and the Setup Utility program does not display using this method, repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer. b. If a Power-On Password or an administrator password has been set, the Setup Utility program menu is not displayed until you type your password. For more information, see “Using passwords.” Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics. To view or change settings, see “Starting the Setup Utility program.” When working with the Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed on the right side of each screen. 16 Chapter 5. Using the Setup Utility Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See “Starting the Setup Utility program.” The following types of passwords are available: • Administrator Password • Power-On Password You do not have to set any passwords to use your computer. However, if you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 characters (a-z and 0-9) and symbols. For security reasons, it is a good idea to use a strong password that cannot be easily compromised. We suggest the passwords should adhere to the following rules: • Must have at least seven characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program and hard disk drive passwords are not case sensitive • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous password Administrator password When a Administrator Password is set, it deters unauthorized persons from changing configuration settings. If you are responsible for maintaining the settings of several computers, you might want to set a Administrator Password. After you set a Administrator Password, a password prompt is displayed each time you try to access the Setup Utility program. If both the Administrator and Power-On Password are set, you can type either password. However, to change any configuration settings, you must use your Administrator password. 17 Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note A password can be any combination of up to 64 characters (a-z, and 0-9). For more information, see “Password considerations” on page 17. 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 16). 2. From Security menu, select Set Administrator Password and press Enter. 3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set Administrator password, do the following : Note: When prompted for a password, you must type your Administrator password. 1. From Security menu, select Set Administrator Password and press Enter. 2. The password dialog box will be displayed. Enter Current Password and press Enter. Press Enter in New Password and confirm New Password dialog. A setup notice will display that changes have been saved. 3. Select Exit. 4. Select Save changes and Exit. Power-On Password When a Power-On Password is set, you cannot start the Setup Utility program until a valid password is typed from the keyboard. Setting, changing, and deleting a Power-On Password To set, change, or delete a Power-On Password, do the following: Note A password can be any combination of up to 64 characters(a-z, and 0-9). 1. Start the Setup Utility program (See ”Starting the Setup Utility program”.) 2. From the Security menu, selet Set Power-On Password and press Enter. 18 Chapter 5. Using the Setup Utility 3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set Power-On Password, do the following : 1. From the Security menu, select Set Power-On Password and press Enter. 2. The password dialog box will be displayed. Enter Current Password and press Enter. Press Enter in New Password and confirm New Password dialog. A setup notice will display that changes have been saved. 3. Select Exit. 4. Select Save changes and Exit. After the password is set, you may select the “Advanced” Menu for device setup. Using Device Device is used to enable or disable user access to the following device USB Setup When this feature is set to Disable, the device of USB Setup is disabled and will not be displayed in the system configuration. To set Device, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 16). 2. From the Setup Utility program menu, select Devices. 3. Select USB Setup. 4. Select Disabled or Enabled and press Enter. 5. Return to the Setup Utility program menu and press F10 to save configuration changes and exit setup. Note If you do not want to save the settings, select Exit and select Discard changes and Exit.You can set others such as Audio Setup and Network Setup. See the information displayed on the right side of the screen. 19 Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup from any boot device. Note: Not all CDs, hard disks, and diskettes are bootable. 1. Turn off your computer. 2. Press and hold the F12 key then turn on the computer. When the Startup Device Menu appears, release the F12 key. Note: If you are using a USB keyboard and the Startup Device Menu does not display using this method, repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer. 3. Select the desired startup device from the Startup Device Menu and press Enter to begin. Note: Selecting a startup device from the Startup Device menu does not permanently change the startup sequence. Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 16). 2. Select Start Up. 3. Select Quick Boot Mode, Numlock, Option Keys Display, Option Keys Display Style or Startup Device Menu Prompt to set these devices. 4. Select Disabled or Enabled and press Enter. 5. Press ESC to return to Exit and select Save changes and Exit. If you have changed these settings and want to return to the default settings, select Load Optimal Defaults on the Setup Utility menu. 20 Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you exit. Otherwise, your changes will not be saved. 21 Hardware Maintenance Manual Symptom-to-FRU Index 6 The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with Chapter 4, “General Checkout,” on page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 27. Notes • If you have both an error message and an incorrect audio response diagnose the error message first. • If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first. • If you did not receive any error message look for a description of your error symptoms in the first part of this index. Hard disk drive boot error A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes. Error FRU/Action The start-up drive is not in the boot Check the configuration and ensure sequence in configuration. the start-up drive is in the boot sequence. No operating system installed on the boot drive. 22 Install an operating system on the boot drive. Chapter 6. Symptom-to-FRU Index Error FRU/Action The boot sector on the start-up drive is corrupted. The drive must be formatted do the following: 1. Attempt to back-up the data on the failing hard disk drive. 2. Using the operating systems programs format the hard disk drive. The drive is defective. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Reseat connectors Check the following for proper installation. •• Power Cord •• On/Off Switch connector •• On/Off Switch Power Supply connector •• System Board Power Supply connectors •• Microprocessor(s) connection Check the power cord for continuity. Power Cord Check the power-on switch for Power-on Switch continuity. 23 Hardware Maintenance Manual Beep symptoms Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST. The following tables describes beep symptoms. Beep Symptom 1 beep Memory refresh timer error FRU/Action Reseat the memory, or replace with known good modules. 2 beeps Parity error in base memory (first 64KB block) 3 beeps Base memory read/write test error POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test, or POST. POST does the following operations. • • • • Checks some basic system-board operations Checks the memory operation Starts the video operation Verifies that the boot drive is working If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system. 24 Chapter 6. Symptom-to-FRU Index POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Keyboard error System Halted Reboot and Select proper Boot device or Insert Boot Media in selected Boot device Description/Action The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in Phenix BIOS Setup. The CMOS battery is no longer functional. Replace the battery. Checksum of CMOS is incorrect. The computer loads the default configuration settings. This error might indicate that CMOS has become corrupt due to a weak CMOS battery. The IDE/ATAPI device configured as Primary Master/Primary Slave/ Secondary Master/Secondary Slave could not be found or initialized. Make sure the hard drive is correctly installed. Cannot initialize the keyboard. Make sure the keyboard is properly connected to the computer and that no keys are held pressed during POST. To purposely configure the computer without a keyboard, set keyboardless operation in Setup to Enable. The BIOS then ignores the missing keyboard during POST. The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after a fatal error has been detected. The BIOS was unable to find a suitable boot device. Make sure the boot drive is properly connected to the computer. Make sure you have bootable media. 25 Hardware Maintenance Manual Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. External devices (modem, printer, or mouse) b. Any adapters c. Memory modules d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. 26 7 Chapter 7. Locations Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, “refer to Removing the computer cover” . Locating components and connectors The following illustrations will help you to locate the various components and connectors in your computer. Internal components The following illustration shows the components inside your computer. 1 2 18 17 16 3 4 15 5 6 7 8 9 10 11 1. LCD front bezel 2. Camera module 3. Touch pad module 4. LCD panel 14 13 12 27 Hardware Maintenance Manual 1 LCD front bezel 2 Camera module 3 Touch pad module 4 LCD panel 5 Speaker bezel 6 Thermal module 7 Inverter board and shield 8 Power switch 9 Rear IO 10 LCD back bezel 11 Back cover 12 System board 13 Speaker sets 14 Chassis 15 Optical drive 16 Power inlet 17 Power supply 18 Hard disk drive Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are factory-installed or that you can install later. The following illustration shows the locations of parts on the system board. 28 Chapter 7. Locations Front view of the system board 23 22 21 1 2 3 20 4 5 19 6 18 17 7 8 16 9 10 11 12 13 14 15 1 Camera cable connector 2 Inverter board cable connector 3 Onboard LVDS 4 Side panel connector 5 Front LED connector 6 Power connector 7 Front touch board cable connector 8 Battery socket 9 SATA connectors (2) 10 Bluetooth and RF connectors 11 MXM fan cable and CPU fan cable connectors 12 Rear I/O board connector 13 Memory slots 14 Right and left speakers LED 15 Speakers cable connector 16 USB connectors (2) 29 Hardware Maintenance Manual 17 Microphone connector 18 Headphone connector 19 Card Reader 20 CPU socket 21 12V power connector 22 MXM graphic card connector 23 TV tuner card and WLAN card connectors 30 8 Chapter 8. Replacing hardware Replacing hardware Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug all power and signal cables from the computer. 3. Place the system on a flat, stable surface. 31 Hardware Maintenance Manual Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the screen surface from scratches or other damage. 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, turn off all attached devices, and the computer. 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. Refer to “Locating connectors on the rear of the computer.” 4. Place the computer upside down on the flat surface. Remove the eight rubber caps covering the screws on the system cover. 32 Chapter 8. Replacing hardware 5. Remove the eight screws that secure the computer back cover to chassis. 33 Hardware Maintenance Manual 6. Release the left and right tabs from the connector housing, then pull , release the top tabs from the each side of the cover out slightly connector housing, then lift the cover away from the computer . Replacing the power supply To replace the power supply 1. Remove the power supply module. 1) Remove the two screws that secure the AC inlet to the computer chassis. 2) Remove the AC inlet from the chassis 1 . Disconnect all power supply cables 2 from the drives and system board. Important Note the cable routing. It is important to route the cables the same way after you install the new power supply. 3) Remove the four screws that secure the power supply to the computer chassis. 34 Chapter 8. Replacing hardware 4) Remove the power supply from the chassis 3 . 3 2 1 2 2. Align the screw holes on the new power supply to the mounting holes on the computer chassis. 3. Screw back the four screws on the new power supply. 4. Reconnect all the power supply cables to the drives and the system board. 5. Align the screw holes on the AC inlet to the mounting holes on the computer chassis. 6. Screw back the two screws on the AC inlet. 7. Screw back the computer back cover to the computer chassis. 35 Hardware Maintenance Manual Replacing the hard disk drive To replace the hard disk drive 1. Remove the computer cover. Refer to “Removing the computer cover.” 2. Disconnect the data and power cables from the hard disk drive. Remove the two screws that secure the hard disk drive to the chassis. Pull out the hard disk drive from the chassis. 3. Remove the four screws that secure the hard disk drive to the drive bay. Slide the hard disk drive out of the drive bay. 36 Chapter 8. Replacing hardware 4. Install the new hard disk drive. (1.)Insert the new hard disk drive into the drive bay. (2.) Screw back the four screws on the drive bay. 5. Screw back the hard disk drive bay back to the chassis. 6. Connect the data and power cables back to the hard disk drive. 7. Screw back the computer back cover to the computer chassis. Replacing an optical drive To replace an optical drive 1. Remove the computer cover. Refer to “Removing the computer cover.” 2. Remove the screw that secures the optical drive to the chassis. Disconnect one end of the ODD data and power cables from the rear of the optical drive. Slide the optical drive out of the drive bay. 37 Hardware Maintenance Manual 3. Remove the two screws that secure the optical drive to the metal bracket. 4. Screw back the metal bracket to the new optical drive. 5. Slide the new optical drive into the drive bay and screw the optical drive back to the chassis. 6. Connect the ODD data and power cables to the optical drive. 7. Screw back the computer back cover to the computer chassis. Replace the speakers system To replace the speakers system 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the four screws that secure the left and right speakers to the chassis. 3. Disconnect the speakers’ cable from the system board 2 , and pull out the left and right speakers from the chassis 1 . 1 1 2 38 Chapter 8. Replacing hardware 4. Align then insert the new speakers to the chassis. 5. Screw back the computer back cover to the computer chassis. Replace the Inverter board To replace the inverter board 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the three screws that secure the inverter board shield to the chassis 1 . 3. Disconnect the inverter board cables from the inverter board and system board 2 . Pull the inverter board away from the chassis. 2 2 1 2 4. Align then insert the new inverter board to the chassis. 5. Connect the inverter board cables to the inverter board. 6. Screw back the shield on the inverter board. 7. Screw back the computer back cover to the computer chassis. 39 Hardware Maintenance Manual Replacing the Bluetooth module To replace the Bluetooth module 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Disconnect the Bluetooth module cable from the Bluetooth module and system board. 3. Remove the screw that secures the Bluetooth module to the chassis. 4. Pull the Bluetooth module away from the chassis. 5. Connect the Bluetooth cable to the new Bluetooth module. 6. Align then screw the new Bluetooth module to the chassis. 7. Screw back the computer back cover to the computer chassis. 40 Chapter 8. Replacing hardware Replacing the thermal module To replace the thermal module 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Disconnect all the thermal module cables from the system board. 3. Remove the 7 screws that secure the thermal module to the chassis. 4. Pull the thermal module away from the chassis. 5. Align the 7 screw holes on the new thermal module to the 7 mounting holes on the chassis. 6. Insert and tighten the 7 screws to secure the thermal module. 7. Connect the thermal module cables to the system board. 8. Screw back the computer back cover to the computer chassis. Replacing the CPU To replace the CPU 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the thermal module. Refer to “Replacing the thermal module”. 3. Lift the small handle and open the retainer. Attention Do not touch the gold contacts on the bottom of the microprocessor. When handing the microprocessor, touch only the sides. 41 Hardware Maintenance Manual 4. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches on the microprocessor. This is important when reinstalling the new microprocessor on the motherboard. b. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 5. Make sure that the microprocessor retainer is fully open. 42 Chapter 8. Replacing hardware 6. Holding the microprocessor with your fingers, remove the protective cover that protects the gold contacts on the new microprocessor . 7. Holding the microprocessor with your fingers, position the microprocessor so that the notches on the microprocessor are aligned with the tabs in the microprocessor socket. Important To avoid damaging the microprocessor contacts, do not tilt the microprocessor when installing it into the socket. 8. Lower the microprocessor straight down into its socket on the motherboard. 43 Hardware Maintenance Manual 9. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 10. Use the thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should be 0.03ml (3 tick marks on the grease syringe). 11. Install the thermal module. 12. Screw back the computer back cover to the computer chassis. Replacing the Rear IO module To replace the rear IO module 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the three screws that secure the rear IO to the chassis. Pull the rear IO away from the chassis. 3. Align and screw a new rear IO back to the chassis. 4. Screw back the computer back cover to the computer chassis. 44 Chapter 8. Replacing hardware Replacing a memory module To replace a memory module 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the thermal module. Refer to “Replacing the thermal module”. 3. Push out the latches on both sides of the memory socket to release the memory module and gently pull the memory module upward to remove it from its socket. Both memory modules can be removed by using the same procedure. 4. Align then insert the new memory module into the socket and push down on the top edge of the memory module. Make sure the latches lock the memory module in place. Replacing the MXM graphic card To replace the MXM graphic card 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the thermal module. Refer to “Replacing the thermal module”. 3. Remove the two screws that secure the MXM graphic card to the chassis. 45 Hardware Maintenance Manual 4. Detach the MXM graphic card from the MXM power connector. 5. Align then insert the new MXM graphic card to the MXM power connector. 6. Screw back the two screws on the MXM graphic card. Replacing the TV tuner card and wireless card To replace the TV tuner card and wireless card 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the thermal module. Refer to “Replacing the thermal module”. 3. Remove the rear IO module. Refer to “Replacing the rear IO module”. 4. Disconnect the antenna cables from the TV tuner card and wireless card. 5. Remove the four screws that secure the TV tuner card and wireless card to the system board. 46 Chapter 8. Replacing hardware 6. Detach the two cards from the card ports. 7. Align then insert the new TV tuner card and wireless card to the card ports. 8. Screw back the two new cards. 9. Connect the antenna cables back to the two new cards. Replacing the system board To replace the system board 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the thermal module. Refer to “Replacing the thermal module”. 3. Remove the CPU. Refer to “Replacing the CPU”. 4. Remove the rear IO module. Refer to “Replacing the rear IO module”. 5. Remove the memory module. Refer to “Replacing the memory module”. 6. Remove the MXM graphic card. Refer to “Replacing the MXM graphic card”. 7. Remove the TV tuner card and wireless card. Refer to “Replacing the TV tuner card and wireless card”. 8. Remove the 8 screws that secure the system board to the chassis. 47 Hardware Maintenance Manual 9. Pull the system board out of the chassis. 10. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with the mounting holes in the chassis. 11. Screw the 8 screws on the new motherboard back in. 12. Install all related components back to the new motherboard. 13. Install the computer cover. 48 Chapter 8. Replacing hardware Replacing the touch sensor board To replace the touch sensor board 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the LCD back bezel 1 and remove the two screws that secure the LCD front bezel to the chassis 2 . 2 1 49 Hardware Maintenance Manual 3. Place the computer upside down on the flat surface 3 . Release the left and right tabs from the connector housing, then pull each side of the cover out slightly, release the top tabs from the connector housing, then lift the LCD bezel away from the computer 4 . Disconnect the cable from the touch sensor board 5 and remove the insulating tape on touch sensor board. 3 4 5 50 Chapter 8. Replacing hardware 4. Stick a new touch sensor board to the LCD bezel with the insulating tape. 5. Connect the cable to the touch sensor board. 6. Install the computer. Replacing the LCD panel To replace the LCD panel 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the LCD back bezel. Refer to “Replacing the touch sensor board”. 3. Disconnect the FPC cable from the LCD panel and the LVDs cable from the system board. 4. Remove the LCD front bezel. Refer to “Replacing the touch sensor board”. 5. Remove the four screws on the left and right side of the LCD panel. 6. Carefully detach the LCD panel from the chassis. 7. Place the new LCD panel to the chassis. 51 Hardware Maintenance Manual Attention Use an anti-electrostatic cloth to clean the LCD panel before installing it to the chassis. You may dip a little alcohol if the LCD panel is dirty. 8. Screw back the four screws on the left and right side of the LCD panel. 9. Install the LCD bezel and computer. Replacing the camera To replace the camera 1. Remove the computer cover. Refer to “Removing the computer cover”. 2. Remove the LCD panel. Refer to “Replacing the LCD panel”. 3. Disconnect the camera cable from the camera. 4. Detach the camera from the chassis. 5. Connect the camera cable to the new camera. 6. Align then insert the camera into the chassis. 7. Install the computer. 52 Chapter 8. Replacing hardware Replacing the keyboard Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Locate the connector for the keyboard. Refer to “Left and right view” and “Rear view” . Note Your keyboard might be connected to the standard keyboard connector 1 at the rear of the computer or to a USB connector 2 either side or rear of the computer. 1 2 4. Disconnect the failing keyboard cable from the computer and connect the new keyboard cable to the same connector. 53 Hardware Maintenance Manual Replacing the Mouse Attention Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the Mouse: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Locate the connector for the mouse. Refer to “Left and right view” and “Rear view” . Note Your mouse connected to the USB connector at either side or the rear of the computer. 4. Disconnect the failing keyboard cable from the computer and connect the new mouse cable to the same connector. 54 Chapter 8. Replacing hardware Replacing the power cord or power adapter To replace the power cord and power adapter: 1. Remove any media (diskettes, CDs, or memory cards) from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Locate the connector for the power cord. Refer to “Rear view”. 3. Disconnect the failing power cord from the computer and connect the new power cord to the same connector. Replacing the remote control Note Remove the batteries from the failing remote control before you return it to Lenovo for a replacement. 55 Hardware Maintenance Manual Additional Service Information 9 This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-On features The Automatic Power-On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically. •• Resume On RTC Alarm: You can specify a date and time at which the computer will be turned on automatically. This can be either a single event or a daily event. •• On LAN Wake Up: This feature allows LAN adapter card to wake the System. 56 A Appendix. Statement Statement Thank you for using Lenovo products. Carefully read all of the documents shipped with your computer before you install and use the product for the first time. Lenovo will not assume responsibility for damage that results from failure to operate the product according to the instructions and requirements described in the manuals included with your computer. Lenovo will not assume responsibility for any loss incurred except those resulting from installation or operations carried out by Lenovo professional service staff. Lenovo has made every attempt to ensure that the manuals included with your computer are correct and accurate, but makes no guarantee that the publications are error free. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without notice. All of the manuals included with your computer are provided to help you use Lenovo products appropriately, but do not provide any description of the software/hardware configuration for the product. For configuring the product, refer to related contracts (if any), the product packing list for the product or the retailer. The content of the manuals included with your computer is protected by copyright laws and rules. None of the manuals included with your computer may be reproduced or transcribed by any means, or transmitted through wired or wireless networks in any form, or translated into any language without the prior written permission of Lenovo. All Lenovo publications included with your system are protected by Copyright © 2009 Lenovo. The software and hardware configuration included with your computer depends on the actual configuration of the computer and may differ from other similar models. 57 Hardware Maintenance Manual Customers are welcome to contact us regarding any inconsistency between the product and the manuals included with your computer. For the latest information or if you have any questions or comments, please visit the consumer support website at: http://consumersupport.lenovo.com. Lenovo is a registered trademark of Lenovo. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel Inside is a registered trademark of Intel. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD LIVE, AMD Opteron, AMD Phenom, AMD Sempron, Avivo, Catalyst, Cool ‘n’ Quiet, CrossFireX, Overdrive, Powerplay, Radeon, The Ultimate Visual Experience, and combinations thereof are trademarks of Advanced Micro Devices, Inc. in the United States and/or other jurisdictions. The table above includes the logo and registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively. The manual included with your computer is protected by copyright laws and rules. None of the manuals included with your computer may be reproduced or transcribed by any means, or transmitted through wired or wireless networks in any form, or translated into any language without the prior written permission of Lenovo. The names or marks of companies mentioned in the manuals included with your computer or this document are only used to assert trademark rights, and they do not necessarily indicate that related software or hardware is included. The actual configuration of the product depends on the description of the specific model. 58
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