Lenovo P410 Ug En User Manual (English) Guide (Tower Form Factor) Think Station (type 30B2 And 30B3) Workstation (Think Station) Type

2017-07-24

User Manual: Lenovo P410 Ug En (English) User guide - (Tower Form Factor) ThinkStation P410 (type 30B2 and 30B3) P410 Workstation (ThinkStation) - Type 30B2 ThinkStation P410 (type 30B2)

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ThinkStation P410
User Guide

Machine Types: 30B2 and 30B3

Note: Before using this information and the product it supports, be sure to read and understand the “Read
this first: Important safety information” on page v and Appendix G “Notices” on page 121.

Fifth Edition (July 2017)
© Copyright Lenovo 2016, 2017.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.

Contents
Read this first: Important safety
information . . . . . . . . . . . . . . . v
Before using this manual. . . . .
Service and upgrades . . . . . .
Static electricity prevention . . . .
Power cords and power adapters .
Extension cords and related devices
Plugs and outlets. . . . . . . .
External devices . . . . . . . .
Heat and product ventilation . . .
Operating environment . . . . .
Laser compliance statement . . .
Power supply statement . . . . .
Cleaning and maintenance . . . .

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vii
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viii
viii
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Chapter 1. Product overview . . . . . . 1
Hardware locations . . . . . . . . . .
Front view. . . . . . . . . . . .
Rear view . . . . . . . . . . . .
Computer components . . . . . .
Parts on the system board . . . . .
Internal drives . . . . . . . . . .
Machine type and model label . . . .
Computer features . . . . . . . . . .
Computer specifications . . . . . . . .
Programs . . . . . . . . . . . . . .
Accessing a program on your computer
Installing a program that is ready to be
installed (Windows 7 only) . . . . .
An introduction to Lenovo programs .

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1
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Chapter 2. Using your computer . . .

Registering your computer . . . . . . . . .
Setting the computer volume . . . . . . . .
Using a disc. . . . . . . . . . . . . . .
Guidelines about using the optical drive . .
Handling and storing a disc . . . . . . .
Playing and removing a disc . . . . . .
Recording a disc . . . . . . . . . . .
Connecting to a network . . . . . . . . . .
Connecting to an Ethernet LAN . . . . .
Connecting to a wireless LAN . . . . . .
Connecting to a Bluetooth-enabled device .

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Chapter 3. You and your computer . .

Arranging your workspace . . . . . . . . . .
Glare and lighting . . . . . . . . . . . .

19
19

Air circulation . . . . . . . . . . . .
Electrical outlet locations and cable lengths
Comfort . . . . . . . . . . . . . .
Accessibility information . . . . . . . . . .
Cleaning your computer . . . . . . . . . .
Maintenance . . . . . . . . . . . . . .
Basic maintenance tips . . . . . . . .
Good maintenance practices . . . . . .
Keeping your computer current . . . . .
Moving your computer . . . . . . . . . .

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Chapter 4. Security . . . . . . . . . .

Locking your computer . . . . . . . . .
Locking the computer cover . . . . .
Attaching a Kensington-style cable lock .
Attaching a cable lock . . . . . . . .
Viewing and changing security settings in the
Setup Utility program . . . . . . . . . .
Using passwords and Windows accounts . .
Using fingerprint authentication . . . . . .
Using the cover presence switch . . . . .
Using firewalls . . . . . . . . . . . . .
Protecting data against viruses . . . . . .
Computrace Agent software embedded in
firmware . . . . . . . . . . . . . . .
Trusted Platform Module (TPM) . . . . . .
Intel BIOS guard . . . . . . . . . . . .

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Chapter 5. Advanced configuration . .

Using the Setup Utility program . . . . . . . .
Starting the Setup Utility program . . . . .
Changing the display mode of the Setup Utility
program . . . . . . . . . . . . . . .
Changing the display language of the Setup
Utility program . . . . . . . . . . . . .
Enabling or disabling a device . . . . . . .
Enabling or disabling the automatic power-on
of your computer . . . . . . . . . . . .
Enabling or disabling the ErP LPS compliance
mode . . . . . . . . . . . . . . . .
Enabling or disabling the configuration change
detection . . . . . . . . . . . . . . .
Changing the BIOS settings before installing a
new operating system . . . . . . . . . .
Using BIOS passwords . . . . . . . . .
Selecting a startup device . . . . . . . .
Changing the fan speed level . . . . . . .
Exiting the Setup Utility program . . . . . .

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Updating and recovering the BIOS . . . . . . .
Updating the BIOS . . . . . . . . . . .
Recovering from a BIOS update failure . . .
Configuring RAID. . . . . . . . . . . . . .
Configuring RAID with Intel RSTe. . . . . .
Quick RAID setup using the AVAGO MegaRAID
BIOS configuration utility . . . . . . . .

Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . .
Basic procedure for resolving computer
problems . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . .
Startup problems . . . . . . . . .
Audio problems . . . . . . . . .
CD or DVD problems . . . . . . .
Intermittent problems . . . . . . .
Storage drive problems . . . . . .
Ethernet LAN problems . . . . . .
Wireless LAN problem . . . . . . .
Bluetooth problems . . . . . . . .
Performance problems. . . . . . .
Serial connector problem. . . . . .
USB device problems . . . . . . .
Software and driver problems . . . .
Diagnosing problems . . . . . . . . .
Recovery information . . . . . . . . .
Recovery information for Windows 7 .
Recovery information for Windows 10.

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Chapter 7. Installing or replacing
hardware . . . . . . . . . . . . . . .

Handling static-sensitive devices . . . . .
Preparing your computer and removing the
computer cover . . . . . . . . . . . .
Installing or replacing hardware . . . . . .
External options . . . . . . . . . .
Front bezel . . . . . . . . . . . .
Power button . . . . . . . . . . .
PCI Express card . . . . . . . . . .
Full-length PCI Express card . . . . .
M.2 solid-state drive . . . . . . . .
Memory module . . . . . . . . . .
Optical drive . . . . . . . . . . . .
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . .
Device in the optical/storage combination
enclosure . . . . . . . . . . . . .
Battery . . . . . . . . . . . . . .
Cover presence switch . . . . . . .
Power supply assembly . . . . . . .
Heat sink and fan assembly . . . . . .

ThinkStation P410 User Guide

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Primary hard disk drive . .
Secondary hard disk drive .
Solid-state drive . . . . .
Completing the parts replacement

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Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . 101
Information resources . . . . . . . .
Accessing the user guide in various
languages. . . . . . . . . . .
Windows help system . . . . . .
Safety and warranty . . . . . . .
Lenovo Web site . . . . . . . .
Lenovo Support Web site. . . . .
Frequently asked questions . . . .
Help and service . . . . . . . . . .
Calling for service. . . . . . . .
Using other services . . . . . .
Purchasing additional services . .

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101

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Appendix A. System memory
speed . . . . . . . . . . . . . . . .

105

Appendix B. Supplemental
information about the Ubuntu
operating system . . . . . . . . . .

107

Appendix C. Regulatory
information . . . . . . . . . . . . .

109

Export classification notice . . . . . . . .
Electronic emissions notices . . . . . . .
Federal Communications Commission
Declaration of Conformity . . . . . .
Eurasian compliance mark . . . . . . . .
Brazil audio notice . . . . . . . . . . .
Mexico wireless-radio compliance information
Additional regulatory information . . . . .

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Appendix D. WEEE and recycling
information . . . . . . . . . . . . .
Important WEEE information . . . . . . .
Recycling information for Japan . . . . . .
Recycling information for Brazil . . . . . .
Battery recycling information for Taiwan . . .
Battery recycling information for the European
Union . . . . . . . . . . . . . . . .

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Appendix E. Restriction of Hazardous
Substances Directive (RoHS) . . . . 117
European Union RoHS . . . . . . . . . . .
China RoHS. . . . . . . . . . . . . . . .
Turkish RoHS . . . . . . . . . . . . . . .

117
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117

Ukraine RoHS . . . . . . . . . . . . . . .
India RoHS . . . . . . . . . . . . . . . .
Taiwan RoHS . . . . . . . . . . . . . . .

Appendix F. ENERGY STAR model
information . . . . . . . . . . . . .

118
118
118

Appendix G. Notices. . . . . . . . .
Trademarks . . . . . . . . . . . . . . . .

121
122

119

iii

ThinkStation P410 User Guide

Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.

Before using this manual
CAUTION:
Before using this manual, be sure to read and understand all the related safety information for this
product. Refer to the information in this section and the safety information in the Safety, Warranty, and
Setup Guide that you received with this product. Reading and understanding this safety information
reduces the risk of personal injury and damage to your product.
If you no longer have a copy of the Safety, Warranty, and Setup Guide, you can obtain a Portable Document
Format (PDF) version from the Lenovo® Support Web site at http://www.lenovo.com/support. The Lenovo
Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional
languages.

Service and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are
referred to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure
that the power is turned off and that the product is unplugged from any power source. For more information
about CRUs, refer to Chapter 7 “Installing or replacing hardware” on page 57. If you have any questions or
concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.
CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.
CAUTION:
Before you open the computer cover, turn off the computer and wait several minutes until the
computer is cool.

Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do
not open the static-protective package containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions
to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the
edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the
part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part
without setting it down. When this is not possible, place the static-protective packaging on a smooth,
level surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.

Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For
other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a
short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can
cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter,
which can eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.

Extension cords and related devices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips

ThinkStation P410 User Guide

are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.

Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged
or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of
electricity. Otherwise, unstable voltage might damage your computer, data, or connected devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet.
This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If
you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace
the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system
load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information
if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the
equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.

External devices
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) cables while
the computer power is on; otherwise, you might damage your computer. To avoid possible damage to
connected devices, wait at least five seconds after the computer is shut down to disconnect external devices.

Heat and product ventilation
Computers, power adapters, and many accessories can generate heat when turned on and when batteries
are charging. Always follow these basic precautions:
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your
body for an extended period when the products are functioning or when the battery is charging. Your
computer, power adapter, and many accessories produce some heat during normal operation. Extended
contact with the body could cause discomfort or, potentially, a skin burn.
• Do not charge the battery or operate your computer, power adapter, or accessories near flammable
materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these features.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting
your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then
remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then
examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents,
and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating

vii

your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic
area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions
with your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.

Operating environment
The optimal environment in which to use your computer is 10°C–35°C (50°F–95°F) with humidity ranging
between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F),
allow the cold computer to rise slowly to an optimal operating temperature of 10°C–35°C (50°F–95°F) before
use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an
optimal operating temperature before use could result in irreparable damage to your computer.
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer because the strong magnetic fields generated by these
appliances can damage the monitor and data on the storage drive.
Do not place any beverages on top of or beside the computer or other connected devices. If liquid is spilled
on or in the computer or a connected device, a short circuit or other damage might occur.
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Laser compliance statement

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.

viii

ThinkStation P410 User Guide

DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.

Power supply statement
Never remove the cover on a power supply or any part that has the following label attached.

Cleaning and maintenance
Keep your computer and workspace clean. Shut down the computer and then disconnect the power
cord before cleaning the computer. Do not spray any liquid detergent directly on the computer or use
any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth
and then wipe the computer surfaces.

ThinkStation P410 User Guide

Chapter 1. Product overview
This chapter provides information about the following topics:
•

“Hardware locations” on page 1

•

“Computer features” on page 8

•

“Computer specifications” on page 12

•

“Programs” on page 12

Hardware locations
This section provides information about the locations of your computer hardware.
Note: The computer hardware might look slightly different from the illustrations.

Front view

Figure 1. Front connectors, controls, and indicators

1 Optical-drive eject/close button

2 USB 3.0 connectors (2)

3 Storage drive activity indicator

4 Power indicator

5 Power button

6 Microphone connector

7 Headphone connector

8 SD card slot

Optical-drive eject/close button

Press the button to eject or close the tray of the optical drive.

USB 3.0 connector

Connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer, to this
connector.
3

Storage drive activity indicator

This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives).
On: The storage drives are active and data is being transferred.
Off (when the computer is powered on): No data is being transferred or the storage drives are not in use.
4

Power indicator

When the power indicator is on, the computer is turned on.
5

Power button

Press the power button to turn on your computer. If your computer is unresponsive, you can turn off the
computer by pressing and holding the power button for four or more seconds.
6

Microphone connector

Connect the microphone to your computer through the microphone connector.
7

Headphone connector

Connect the headphone to your computer through the headphone connector.
8

SD card slot

Insert a secure digital (SD) card into the slot so that the data on the card can be accessed and read.

ThinkStation P410 User Guide

Rear view

Figure 2. Rear view
1 Security-lock slot

2 Ethernet connector

3 Padlock loop

4 Cable-lock slots (2)

5 Serial connector (some models)

6 Audio line-in connector

7 PCI Express card area (different cards provide different
connectors)

8 Audio line-out connector

9 Microphone connector

10 USB 3.0 connectors (4)

11 USB 2.0 connectors (2)

12 PS/2 keyboard connector

13 PS/2 mouse connector

14 Power-cord connector

Note: A discrete graphics card or Ethernet card might be installed in the Peripheral Component Interconnect
(PCI) Express card area. If such a card is installed, ensure that you use the connectors on the card instead of
the corresponding connectors on the computer.
1

Security-lock slot

Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information,
see “Attaching a Kensington-style cable lock” on page 29.
2

Ethernet connector

Attach an Ethernet cable for a local area network (LAN).
Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use
a Category 5 Ethernet cable.

Chapter 1. Product overview

Padlock loop

Attach a padlock to secure your computer. For more information, see “Locking the computer cover” on
page 28.
4

Cable-lock slot

The cable-lock slots are used to secure a cable lock. For more information, see “Attaching a cable lock”
on page 30.
5

Serial connector

Connect an external modem, a serial printer, or other devices that use a 9-pin serial connector to the
serial connector.
6

Audio line-in connector

The audio line-in connector is used to receive audio signals from an external audio device, such as a stereo
system. When you attach an external audio device, a cable connection is established between the audio
line-out connector of the device and the audio line-in connector of the computer.
7

PCI Express card area (different cards provide different connectors)

To improve the operating performance of your computer, you can install PCI Express cards into this area.
Depending on your computer model, the cards already installed in this area might vary.
8

Audio line-out connector

The audio line-out connector is used to send audio signals from the computer to external devices, such
as headphones.
9

Microphone connector

Attach a microphone to your computer through the microphone connector when you want to record sound
or if you use speech-recognition software.
10

USB 3.0 connector

Connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer, to this
connector.
11

USB 2.0 connector

Connect a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer, to this
connector.
12

PS/2 keyboard connector

Attach a Personal System/2 (PS/2) keyboard to the PS/2 keyboard connector.
13

PS/2 mouse connector

Attach a PS/2 mouse, a trackball, or other pointing devices that use a PS/2 mouse connector.

ThinkStation P410 User Guide

Power-cord connector

Connect the power cord to your computer for power supply.

Computer components
Notes:
• Depending on the model, your computer might look slightly different from the illustration.
• To remove the computer cover, see “Preparing your computer and removing the computer cover” on
page 57.

Figure 3. Component locations
1 Heat sink and fan assembly

2 Memory module

3 Optical drive (some models)

4 Card reader

5 Front audio and USB assembly

6 Front bezel

7 Front fan assembly (some models)

8 Hard disk drives

9 Graphics card (some models)
11 Rear fan assembly

10 Cover presence switch (also called intrusion switch)
(some models)
12 Power supply assembly

Parts on the system board
The following illustration shows the locations of the parts on the system board.

Chapter 1. Product overview

Figure 4. System board part locations
1 4-pin power connector

2 Memory slot 1 (DIMM1)

3 Memory slot 2 (DIMM2)

4 Microprocessor

5 Microprocessor fan connector

6 Memory slot 4 (DIMM4)

7 Memory slot 3 (DIMM3)

8 Thermal sensor connector

9 Hard-disk-drive fan connector

10 14-pin power connector

11 4-pin SATA power connectors

12 USB 2.0 connectors (for connecting the front USB 2.0
connector, card reader connector, or Bluetooth connector)

13 Front fan connector

14 Clear CMOS /Recovery jumper

15 SAS/SATA drive LED connector

16 SATA connectors

17 eSATA connector

18 Front USB 3.0 connector (for connecting USB
connectors on the front panel)

19 USB 2.0 connector (for connecting the Wi-Fi
connector or 29–in-1 card reader connector)

20 Front bezel connector (for connecting LED indicators
and the power button)

21 Serial (COM) connector

22 Thunderbolt™ connector

23 Four-digit diagnostic display connector

24 Internal-speaker connector

25 Front audio connector

26 PCI Express x4 card slot

27 PCI Express x16 card slot

28 PCI Express x8 card slot

29 PCI Express x16 card slot (graphics card available
on some models)

30 Rear fan connector

31 Cover presence switch connector (intrusion switch
connector)

32 Battery

ThinkStation P410 User Guide

Internal drives
Internal drives are devices that your computer uses to read and store data. You can add drives to your
computer to increase storage capacity and enable your computer to read other types of media. Internal
drives are installed in bays.
When you install or replace an internal drive, note the type and size of the drive that each bay supports and
correctly connect the required cables. Refer to the appropriate section in Chapter 7 “Installing or replacing
hardware” on page 57 for instructions on how to install or replace internal drives for your computer.
The following illustration shows the locations of the drive bays.

Figure 5. Drive bay locations
1 Primary optical-drive bay (with an optical drive, a flex module, a flex storage enclosure, a front-access storage
enclosure, or an optical/storage combination enclosure installed in some models)
2 Secondary optical-drive bay (with an optical drive, a flex module, a flex storage enclosure, a front-access storage
enclosure, or an optical/storage combination enclosure installed in some models)
3 SD card slot (with an SD card installed in some models)
4 Secondary storage drive bay (with a hard disk drive, solid-state drive, or hybrid drive installed in some models)
5 Primary storage drive bay (with a hard disk drive, solid-state drive, or hybrid drive installed in some models)
6 PCI Express card slots (with PCI Express solid-state drives or other PCI cards installed in some models)

Chapter 1. Product overview

Machine type and model label
The machine type and model label identifies your computer. When you contact Lenovo for help, the machine
type and model information helps support technicians to identify your computer and provide faster service.
The following is a sample of the machine type and model label.

Figure 6. Machine type and model label

Computer features
For your specific computer model, some features might vary or not apply.
Information about your computer
• To view basic information (such as microprocessor and memory information) about your computer,
do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Microsoft® Windows® operating system version, do one of the following:
– For Windows 7: Right-click Computer, and then click Properties.
– For Windows 10: Click Settings ➙ System ➙ About.
• To view detailed information about the devices (such as the optical drive and network adapters) on your
computer, do the following:
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then
click Properties.
– For Windows 10: Right-click the Start button to open the Start context menu.

ThinkStation P410 User Guide

2. Click Device Manager.
3. Locate and double-click your device in Device Manager to view device properties. Type the
administrator password or provide confirmation if prompted.
Memory
Your computer supports up to four double data rate 4 (DDR4) error correction code (ECC) unbuffered dual
inline memory modules (UDIMMs) and DDR4 ECC registered DIMMs (RDIMMs).
For more information, see “Memory module” on page 70.
Storage drives
Your computer supports the following storage drives:
• SD card
• Optical drive (available on some models)
• Serial Advanced Technology Attachment (SATA) hard disk drive
• SATA hybrid drive (available on some models)
• SATA solid-state drive (available on some models)
• PCI Express solid-state drive (M.2 solid-state drive) (available on some models)
To view the amount of storage drive space, do the following:
1. Depending on your Windows version, do one of the following:
• For Windows 7: Click the Start button to open the Start menu. Right-click Computer, and then click
Manage.
• For Windows 10: Right-click the Start button to open the Start context menu.
2. Click Disk Management and follow the instructions on the screen.
Video features
• PCI Express x16 graphics card slots on the system board for a discrete graphics card
• Video connectors on a discrete graphics card:
– Digital Visual Interface (DVI) connector (available on some models)
– DisplayPort® connector (available on some models)
– Mini DisplayPort® connector (available on some models)
Audio features
Integrated audio controller supports the following connectors and devices on your computer:
• Audio line-in connector
• Audio line-out connector
• Headphone connector
• Internal speaker
• Microphone connectors
Input/Output (I/O) features
• 100/1000 Mbps Ethernet connector
• Serial connector

Chapter 1. Product overview

• Audio connectors (audio line-in connector, audio line-out connector, microphone connector, and
headphone connector)
• Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort connector) (vary by
graphics card)
• eSATA connector (available on some models)
• Institute of Electrical and Electronics Engineer (IEEE) 1394 connector (available on some models)
• PS/2 keyboard connector
• PS/2 mouse connector
• USB connectors
For more information, see “Front view” on page 1 and “Rear view” on page 3.
Expansion
• Storage drive bays
• Memory slots
• Optical-drive bays
• PCI Express x4 card slot
• PCI Express x8 card slot
• PCI Express x16 card slots (graphics card available on some models)
• SD card slot
For more information, see “Internal drives” on page 7 and “Parts on the system board” on page 5.
Power supply
450-watt automatic 92% voltage-sensing power supply
Wireless features
Depending on your computer model, the following wireless features are supported:
• Wireless LAN
• Bluetooth
System management features
• Ability to store power-on self-test (POST) hardware test results
• Desktop Management Interface (DMI)
Desktop Management Interface provides a common path for users to access information about all
aspects of a computer. The information includes the processor type, installation date, attached printers
and other peripherals, power sources, and maintenance history.
• ErP LPS compliance mode
The energy-related products directive (ErP) lowest power state (LPS) compliance mode reduces the
consumption of electricity when your computer is in sleep or off mode. For more information, see
“Enabling or disabling the ErP LPS compliance mode” on page 34.
• Intel® Standard Manageability (ISM)
Intel Standard Manageability is hardware and firmware technology that builds certain functionality
into computers in order to make them easier and less expensive for businesses to monitor, maintain,
update, upgrade, and repair.

ThinkStation P410 User Guide

• Intel Active Management Technology (AMT)
Intel Active Management Technology is hardware- and firmware-based technology that makes computers
easier and less expensive for businesses to monitor, maintain, update, upgrade, and repair.
• Intel Rapid Storage Technology enterprise (RSTe)
The Intel RSTe configuration utility enables you to configure Redundant Array of Independent Disks (RAID)
for computers with specific Intel chipset system boards. It supports RAID levels 0, 1, 5, and 10 on
computers installed with Serial Advanced Technology Attachment (SATA) devices.
• Intel Matrix Storage Manager
Intel Matrix Storage Manager is a device driver that provides support for SATA RAID 5 arrays and SATA
RAID 10 arrays on specific Intel chipset system boards to enhance hard disk performance.
• Preboot Execution Environment (PXE)
The Preboot Execution Environment is an environment to start computers using a network interface
independent of data storage devices (such as the hard disk drive) or installed operating systems.
• System Management (SM) basic input/output system (BIOS) and SM software
The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or
application to store and retrieve information specific about the computer in question.
• Wake on LAN (WOL)
Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on
or woken up by a network message. The message is usually sent by a program running on another
computer on the same local area network.
• Windows Management Instrumentation (WMI)
Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an
operating system interface through which instrumented components provide information and notification.
Security features
• Ability to enable and disable a device
• Ability to enable and disable USB connectors individually
• Antivirus program
• Computrace Agent software embedded in firmware
• Cover presence switch (also called intrusion switch)
• BIOS passwords and Windows accounts to deter unauthorized use of your computer
• BIOS guard
• Finger authentication (available on some models)
• Firewalls
• Startup sequence control
• Startup without a keyboard or mouse
• Support for a computer cover lock
• Support for a Kensington-style cable lock
• Support for a padlock
• Trusted Platform Module (TPM)
For more information, see Chapter 4 “Security” on page 27.

Chapter 1. Product overview

Preinstalled operating system
Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating
systems might be identified by Lenovo as compatible with your computer. To determine if an operating
system has been certified or tested for compatibility, check the Web site of the operating system provider.

Computer specifications
This section lists the physical specifications for your computer.
Dimensions
Width: 175 mm (6.89 inches)
Height: 376 mm (14.80 inches)
Depth: 426 mm (16.77 inches)
Weight
Maximum configuration as shipped: 15.5 kg (34.17 lb)
Environment
• Air temperature:
Operating: From 10°C (50°F) to 35°C (95°F)
Storage in original shipping package: From -40°C (-40°F) to 60°C (140°F)
Storage without package: From -10°C (14°F) to 60°C (140°F)
• Humidity:
Operating: 10%–80% (non-condensing)
Storage: 10%–90% (non-condensing)
• Altitude:
Operating: From -15.2 m (-50 ft) to 3048 m (10 000 ft)
Storage: From -15.2 m (-50 ft) to 10 668 m (35 000 ft)
Electrical input
Input voltage: From 100 V ac to 240 V ac
Input frequency: 50/60 Hz

Programs
This section provides information about the programs on your computer.

Accessing a program on your computer
Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to
be installed, so you must install them manually. Then, you can access and use these programs.
To access a program on your computer, do one of the following:
• From Windows Search:
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu, and then type the program name
into the search box.
– For Windows 10: Type the program name into the search box next to the Start button.
2. In the search results, click the name of the desired program to launch the program.
12

ThinkStation P410 User Guide

• From the Start menu or Control Panel:
1. Depending on your Windows version, do one of the following:
– For Windows 7: Click the Start button to open the Start menu. If the program name is not
displayed, click All Programs to display the program list. Then, click the name of the desired
program to launch the program.
– For Windows 10: Click the Start button to open the Start menu. Then, click the name of the
desired program to launch the program.
2. If the program name is not displayed on the Start menu, access the program from Control Panel.
a. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
b. View Control Panel by Large icons or Small icons, and then click the name of the desired program
to launch the program.

Installing a program that is ready to be installed (Windows 7 only)
On the Windows 7 operating system, to install a program that is ready to be installed, do the following:
1. Open the Lenovo ThinkVantage® Tools program. See “Accessing a program on your computer” on
page 12.
2. Click View ➙ Tiles to view the program icons.
3. Follow the instructions under grayed-out icons to locate the icon for the desired program. Then,
double-click the icon to install the program.

An introduction to Lenovo programs
This section provides information about the major Lenovo programs available on your operating system.
Note: Depending on your computer model, some of the following programs might not be available.
Fingerprint Manager Pro or
ThinkVantage Fingerprint Software
(Windows 7)

Lenovo Companion
(Windows 10)

The Fingerprint Manager Pro or ThinkVantage Fingerprint Software program
enables you to use a fingerprint reader. The integrated fingerprint reader
provided on some keyboards enables you to enroll your fingerprint and
associate it with your power-on password, hard disk password, and Windows
password. As a result, fingerprint authentication can replace passwords and
enable simple and secure user access.
Your computer’s best features and capabilities should be easy to access and
understand. With Lenovo Companion, they are. Use Lenovo Companion to
do the following:
• Optimize your computer’s performance, monitor your computer’s health,
and manage updates.
• Access your user guide, check warranty status, and view accessories
customized for your computer.
• Read how-to articles, explore Lenovo forums, and stay up-to-date on
technology news with articles and blogs from trusted sources.
Lenovo Companion is filled with exclusive Lenovo content to help you learn
more about what you can do with your computer.

Chapter 1. Product overview

Lenovo PC Experience

This program helps you work easily and securely by providing easy access
to various programs.

(Windows 7)
Note: This program cannot be found from the all program list or search
box. To access this program, go to Control Panel. View Control Panel by
Category, click Hardware and Sound ➙ Devices and Printers, and then
double-click the device with your computer name.
Lenovo ID
(Windows 10)

Lenovo PowerENGAGE

The Lenovo ID program enables you to create and manage your Lenovo ID.
With a Lenovo ID, you can connect to everything Lenovo through a single
account. Use your Lenovo ID for quick and simple authentication and then
enjoy the various services provided by Lenovo. Such services include online
shopping, app download, personalized device support, special promotional
offers, Lenovo forums, and so on.
The Lenovo PowerENGAGE program provides power management function.

(Windows 7)
Lenovo Solution Center
(Windows 7 and Windows 10)
Lenovo ThinkVantage Tools

The Lenovo Solution Center program enables you to troubleshoot and
resolve computer problems. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips
for maximum system performance.
The Lenovo ThinkVantage Tools program provides easy access to various
tools to help your work more easily and securely.

(Windows 7)
Recovery Media

The Recovery Media program enables you to restore the contents of the hard
disk drive to the factory-default settings.

(Windows 7)
System Update
(Windows 7)

ThinkStation Diagnostics
(Windows 7 and Windows 10)

ThinkStation P410 User Guide

The System Update program provides regular access to the system updates
for your computer, such as device driver updates, software updates, and
BIOS updates. The program gathers information from the Lenovo Help
Center about new updates for your computer, and then sorts and displays
the updates for download and installation. You have complete control of
which updates to download and install.
The ThinkStation Diagnostics program enables you to troubleshoot and
resolve computer problems. The program notifies you of any issues detected
by the real-time hardware diagnostic monitoring function. The program also
provides the details of the issue, analyzes possible causes, and provides
solutions.

Chapter 2. Using your computer
This chapter contains the following topics:
•

“Registering your computer” on page 15

•

“Setting the computer volume” on page 15

•

“Using a disc” on page 15

•

“Connecting to a network” on page 17

Registering your computer
When you register your computer with Lenovo, you enter required information into a Lenovo database. The
information enables Lenovo to contact you when there is a recall or other severe problem and provide
quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and
services to registered users.
To register your computer with Lenovo, go to http://www.lenovo.com/register and follow the instructions on
the screen.

Setting the computer volume
To set the computer volume, do the following:
1. Click the volume icon in the Windows notification area on the taskbar.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
2. Follow the instructions on the screen and the hover text to adjust the volume, mute the speaker, or
unmute the speaker.

Using a disc
This section provides information about using a disc and the optical drive.

Guidelines about using the optical drive
When using the optical drive, follow these guidelines:
• Do not place the computer in a location where the drive is exposed to any of the following conditions:
– High temperature
– High humidity
– Excessive dust
– Excessive vibration or sudden shock
– An inclined surface
– Direct sunlight
• Do not insert any object other than a disc into the drive.
• Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive.
• Before moving the computer, remove the disc from the drive.

Handling and storing a disc
When handling and storing a disc, follow these guidelines:
• Hold the disc by its edges. Do not touch the surface of the side that is not labeled.
• To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping
the disc in a circular direction might cause loss of data.
• Do not write or stick paper on the disc.
• Do not scratch or mark the disc.
• Do not place or store the disc in direct sunlight.
• Do not use benzene, thinners, or other cleaners to clean the disc.
• Do not drop or bend the disc.

Playing and removing a disc
To play a disc, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides
out of the drive.
2. Insert a disc into the tray. Some optical drive has a snap hub in the center of the tray. If your drive has a
snap hub, support the tray with one hand and then push the center of the disc until it snaps into place.
3. Press the eject/close button again or gently push the tray forward to close the tray. The disc player
program starts automatically. For more information, refer to the help system of the disc player program.
To remove a disc from the optical drive, do the following:
1. With the computer on, press the eject/close button on the front of the optical drive. The tray slides
out of the drive.
2. Carefully remove the disc from the tray.
3. Press the eject/close button again or gently push the tray forward to close the tray.
Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your computer.
Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button.
Use the emergency eject only in an emergency.

Recording a disc
If your optical drive supports recording, you can record a disc.

Recording a disc using Windows tools
To record a disc using Windows tools, do one of the following:
• Burn a disc using the AutoPlay window.
1. Ensure that the disc is played automatically.
a. Click the Start button to open the Start menu.
b. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and
then click AutoPlay.
– For Windows 10: Click Settings ➙ Devices ➙ AutoPlay.
c. Select or turn on Use AutoPlay for all media and devices.
2. Insert a recordable disc into the optical drive that supports recording. The AutoPlay window opens.
3. Follow the instructions on the screen.

ThinkStation P410 User Guide

• Burn a disc using Windows Media® Player.
1. Insert a recordable disc into the optical drive that supports recording.
2. Open Windows Media Player. See “Accessing a program on your computer” on page 12.
3. Follow the instructions on the screen.
• Burn a disc from an ISO file.
1. Insert a recordable disc into the optical drive that supports recording.
2. Double-click the ISO file.
3. Follow the instructions on the screen.

Recording a disc using preinstalled programs
To record a disc using preinstalled programs, do the following:
1. Insert a recordable disc into the optical drive that supports recording.
2. Open the PowerDVD Create, PowerProducer, or Power2Go program. See “Accessing a program on
your computer” on page 12.
3. Follow the instructions on the screen.

Connecting to a network
This section provides information about connecting to a network. If you cannot connect your computer to a
network, see “Ethernet LAN problems” on page 49.

Connecting to an Ethernet LAN
You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet
connector.
DANGER
To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

Connecting to a wireless LAN
You can connect your computer to a wireless LAN without the use of an Ethernet cable but by means of
radio waves only.
Note: The wireless LAN feature is available only on some models.
To establish a wireless-LAN connection, do the following:
1. Ensure that a wireless LAN is available and the wireless LAN feature on your computer is working.
2. Click the wireless-network-connection-status icon in the Windows notification area to display available
wireless networks.
Note: If the wireless-network-connection-status icon is not displayed in the Windows notification area,
add the icon to the notification area. See the Windows help system.
3. Click a wireless LAN, and then click Connect to connect your computer to it. Provide required
information if needed.

Chapter 2. Using your computer

Connecting to a Bluetooth-enabled device
Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless
connection between your computer and another Bluetooth-enabled device within a distance of about 10
m (32.8 ft).
Note: The Bluetooth feature is available only on some models.
To connect to a Bluetooth-enabled device, do the following:
1. Ensure that the Bluetooth feature on your computer is working and the Bluetooth-enabled device is
located within a distance of about 10 m (32.8 ft) from your computer.
2. Click the Bluetooth icon in the Windows notification area on the taskbar.
Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the
notification area. See the Windows help system.
3. Depending on your Windows version, do one of the following:
• For Windows 7: Click Add a Device and follow the instructions on the screen.
• For Windows 10: Click Add a Bluetooth Device and follow the instructions on the screen.

ThinkStation P410 User Guide

Chapter 3. You and your computer
This chapter contains the following topics:
•

“Arranging your workspace” on page 19

•

“Accessibility information” on page 20

•

“Cleaning your computer” on page 23

•

“Maintenance” on page 23

•

“Moving your computer” on page 25

Arranging your workspace
Arrange your workspace to suit your needs and the kind of work you do. This section provides information
about the factors that affect the way you arrange your workspace.

Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.
Reflected light from shiny surfaces can cause annoying reflections on your screen. When possible, place
the monitor at right angles to windows and other light sources. If necessary, reduce overhead lighting
by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains
or blinds to block the sunlight. You can adjust the brightness and contrast controls on the monitor as the
room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen
might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after
you have exhausted other methods of reducing glare.

Air circulation
Your computer produces heat. The computer has a fan that pulls in fresh air and forces out hot air through
the air vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage.
Position the computer so that nothing blocks the air vents; usually, 51 mm (2 inches) of air space is sufficient.
Ensure that the vented air is not blowing on people.

Electrical outlet locations and cable lengths
The following factors might determine the final placement of your computer:
• Locations of electrical outlets
• Length of power cords or power adapters
• Length of the cables that are connected to other devices
For more information about power cords or power adapters, see “Power cords and power adapters” on
page vi.

Comfort
Although no single working position is ideal for everyone, here are a few guidelines to help you find a position
that suits you best. The following figure sets an example for your reference.

• Screen position: Keep the screen at a comfortable viewing distance, usually 51–61 cm (20–24 inches).
Then, adjust the screen so that the top of the screen is at or slightly below eye level and you can view it
without twisting your body.
• Chair position: Use a chair that gives you good back support and seat height adjustment. Use chair
adjustments to best suit your desired posture.
• Head position: Keep your head and neck in a comfortable and neutral (vertical or upright) position.
• Arm and hand positions: Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)
position. Type with a soft touch without pounding the keys.
• Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
Make minor modifications in your working posture to deter the onset of discomfort caused by long periods
of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort
associated with your working posture.

Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater
access to information and technology. This section provides information about the ways these users can get
the most out of their computer experience. You also can get the most up-to-date accessibility information
from the following Web site:
http://www.lenovo.com/accessibility
Keyboard shortcuts
The following table contains keyboard shortcuts that can help make your computer easier to use.
Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.
Keyboard shortcut

Function

Windows logo key + U

Open Ease of Access Center

Right Shift for eight seconds

Turn on or turn off Filter Keys

Shift five times

Turn on or turn off Sticky Keys

Num Lock for five seconds

Turn on or turn off Toggle Keys

Left Alt+Left Shift+Num Lock

Turn on or turn off Mouse Keys

Left Alt+Left Shift+PrtScn (or PrtSc)

Turn on or turn off High Contrast

For more information, go to http://windows.microsoft.com/, and then perform a search using any of the
following keywords: keyboard shortcuts, key combinations, shortcut keys.

ThinkStation P410 User Guide

Ease of Access Center
Ease of Access Center on the Windows operating system enables users to configure their computers to
suit their physical and cognitive needs.
To use Ease of Access Center, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then
click Ease of Access Center.
• For Windows 10: Click Settings ➙ Ease of Access.
3. Choose the appropriate tool by following the instructions on the screen.
Ease of Access Center mainly includes the following tools:
• Magnifier
Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see
the items better.
• Narrator
Narrator is a screen reader that reads aloud what is displayed on the screen and describes events such as
error messages.
• On-Screen Keyboard
If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device
instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual
keyboard with all the standard keys.
• High Contrast
High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a
result, those items are more distinct and easier to identify.
• Personalized keyboard
Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard
to control the pointer and type certain key combinations easier.
• Personalized mouse
Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer
appearance and make it easier to manage windows with the mouse.
Speech Recognition
Speech Recognition enables you to control your computer by voice.
Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into
documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with
only your voice.
To use Speech Recognition, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel.
• For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Speech Recognition.

Chapter 3. You and your computer

4. Follow the instructions on the screen.
Screen-reader technologies
Screen-reader technologies are primarily focused on software program interfaces, help information systems,
and various online documents. For additional information about screen readers, see the following:
• Using PDFs with screen readers:
http://www.adobe.com/accessibility.html?promoid=DJGVE
• Using the JAWS screen reader:
http://www.freedomscientific.com/jaws-hq.asp
• Using the NVDA screen reader:
http://www.nvaccess.org/
Screen resolution
You can make the text and images on your screen easier to read by adjusting the screen resolution of your
computer.
To adjust the screen resolution, do the following:
1. Right-click a blank area on the desktop.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Screen resolution.
• For Windows 10: Click Display settings ➙ Display.
3. Follow the instructions on the screen.
Note: Setting the resolution too low might prevent some items from fitting on the screen.
Customizable item size
You can make the items on your screen easier to read by changing the item size.
• To change the item size temporarily, use the Magnifier tool in Ease of Access Center. See “Ease of
Access Center” on page 21.
• To change the item size permanently, do the following:
– Change the size of all the items on your screen.
– For Windows 7:
1. Right-click a blank area on the desktop.
2. Click Screen resolution ➙ Make text and other items larger or smaller.
3. Follow the on-screen instructions to change the item size.
4. Click Apply. This change will take effect the next time you log in to the operating system.
– For Windows 10:
1. Right-click a blank area on the desktop.
2. Click Display settings ➙ Display.
3. Follow the on-screen instructions to change the item size. For some apps, your configuration
might not take effect until you sign out and then sigh in again.
– Change the size of the items on a Web page.
Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (-) to
reduce the text size.
– Change the size of the items on the desktop or a window.

ThinkStation P410 User Guide

Note: This function might not work on some windows.
If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.
Industry-standard connectors
Your computer provides industry-standard connectors that enable you to connect assistive devices.
For more information about the location and function of each connector, see “Hardware locations” on page 1.
TTY/TDD conversion modem
Your computer supports the use of a text telephone (TTY) or the telecommunications device for the deaf
(TDD) conversion modem. The modem must be connected between your computer and a TTY/TDD
telephone. Then, you can type a message on your computer and send it to the telephone.
Documentation in accessible formats
Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or
HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure
that visually impaired users can read the documentation through a screen reader. Each image in the
documentation also includes adequate alternative text so that visually impaired users can understand the
image when they use a screen reader.

Cleaning your computer
CAUTION:
Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected
to the computer.
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free
operation. Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Dust buildup compounds problems associated with glare, so remember to clean the screen periodically.
Wipe the screen surface gently with a soft, dry cloth, or blow on the screen to remove grit and other loose
particles. Depending on the type of the screen, moisten a soft, lint-free cloth with an LCD cleaner or liquid
glass cleaner and then wipe the screen surface.

Maintenance
With appropriate care and maintenance, your computer will serve you reliably. This section provides
information about maintaining your computer so that it can keep working in better condition.

Basic maintenance tips
Here are some basic points about keeping your computer functioning properly:
• Keep your computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.
• Do not cover any of air vents. These air vents provide airflow to keep your computer from overheating.
• Keep food and drinks away from all parts of your computer. Food particles and spills might make the
keyboard and mouse stick and unusable.
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an
electrical hazard.
• Always disconnect a power cord by grasping the plug instead of the cord.

Chapter 3. You and your computer

Good maintenance practices
By performing a few good maintenance practices, you can maintain good computer performance, protect
your data, and be prepared in case of a computer failure.
• Empty your recycle bin on a regular basis.
• Use the disk defragmentation or disk optimization feature of your operating system occasionally to
prevent performance problems caused by an excessive number of fragmented files.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Back up critical data regularly on removable media memory, such as discs and USB storage devices,
and store the removable media in a safe location. The frequency of making backup copies depends on
how critical the data is to you or your business.
• Back up your data on the storage drive regularly. See “Recovery information” on page 55.
• Keep your computer software, device drivers, and operating system up-to-date. See “Keeping your
computer current” on page 24.
• Keep a log book. Entries might include major software or hardware changes, device-driver updates,
intermittent problems and what you did to resolve them, and other issues you might have experienced.
The cause of a problem might be change in hardware, change in software, or any other actions that might
have taken place. A log book can help you or a Lenovo technician determines the cause of a problem.
• Create Product Recovery discs. See “Recovery information” on page 55 for more information about using
Product Recovery discs to restore the hard disk drive to the factory-default settings.

Keeping your computer current
In most cases, it is a good practice to have the most up-to-date operating system update patches, software
programs, and device drivers. This section provides information about how to get the latest updates for your
computer.

Getting the latest system updates
To get the latest system updates for your computer, ensure that your computer is connected to the Internet
and do one of the following:
• Use the corresponding Lenovo program to get the system updates, such as device driver updates,
software updates, and BIOS updates:
– For Windows 7: Use the System Update program.
– For Windows 10: Use the Lenovo Companion program.
To open the System Update or Lenovo Companion program, see “Accessing a program on your computer”
on page 12. For more information about using the program, refer to the help system of the program.
• Use Windows Update to get the system updates, such as security fixes, new versions of Windows
components, and device driver updates.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and
then click Windows Update.
– For Windows 10: Click Settings ➙ Update & security ➙ Windows Update.
3. Follow the instructions on the screen.
Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is
recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at
http://www.lenovo.com/support.

ThinkStation P410 User Guide

Moving your computer
Before moving your computer, take the following precautions:
1. Back up your data on the storage drive. See “Good maintenance practices” on page 24.
2. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are
using different cartons, cushion the units to avoid damage.
Moving your computer to another country or region
When you move your computer to another country or region, you must take local electrical standards into
consideration. If the local electrical outlet style is different from the type you are currently using, contact the
Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. For a
list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the
support telephone number for your country or region, contact your Lenovo reseller.

Chapter 3. You and your computer

ThinkStation P410 User Guide

Chapter 4. Security
This chapter contains the following topics:
•

“Locking your computer” on page 27

•

“Viewing and changing security settings in the Setup Utility program” on page 30

•

“Using passwords and Windows accounts” on page 30

•

“Using fingerprint authentication” on page 31

•

“Using the cover presence switch” on page 31

•

“Using firewalls” on page 32

•

“Protecting data against viruses” on page 32

•

“Computrace Agent software embedded in firmware” on page 32

•

“Trusted Platform Module (TPM)” on page 32

•

“Intel BIOS guard” on page 32

Locking your computer
This section provides information about locking your computer with the locking devices to keep your
computer safe.

Locking the computer cover
Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your
computer. Your computer comes with a padlock loop so that the computer cover cannot be removed
when a padlock is installed.

Figure 7. Installing a padlock

ThinkStation P410 User Guide

Attaching a Kensington-style cable lock
You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent
fixture. The cable lock attaches to the security-lock slot at the rear of your computer. Depending on the type
selected, the cable lock can be operated with a key or combination. The cable lock also locks the buttons
used to open the computer cover. This is the same type of lock used with many notebook computers. You
can order such a cable lock directly from Lenovo by searching for Kensington at:
http://www.lenovo.com/support

Figure 8. Kensington-style cable lock

Chapter 4. Security

Attaching a cable lock
A cable lock can be used to secure devices, such as the keyboard and the mouse, by locking the device
cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer.
See “Rear view” on page 3.
To attach a cable lock, do the following:
1. Insert the clip 1 into the cable-lock slot 4 .
2. Pull the cables you want to lock through the dents in the cable lock.
3. Press the clip 2 into the cable-lock slot 3 until it snaps into position.

Figure 9. Installing a cable lock

Viewing and changing security settings in the Setup Utility program
To view and change security settings in the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security.
3. Follow the instructions on the right side of the screen to view and change security settings. You can
refer to “Using the Setup Utility program” on page 33 to get basic information about some major
security settings.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Using passwords and Windows accounts
You can use BIOS passwords and Windows accounts to prevent unauthorized access to your computer and
data.
• To use BIOS passwords, see “Using BIOS passwords” on page 35.

ThinkStation P410 User Guide

• To use Windows accounts, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel ➙ User Accounts.
– For Windows 10: Click Settings ➙ Accounts.
3. Follow the instructions on the screen.

Using fingerprint authentication
If your keyboard has a fingerprint reader, you can use fingerprint authentication to replace passwords for
simple and secure user access. To use fingerprint authentication, first enroll your fingerprints and associate
them with your passwords (such as the power-on password, hard disk password, and Windows password).
Use the fingerprint reader and the fingerprint program to complete this procedure.
To use fingerprint authentication, do one of the following:
• For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided
by Lenovo. To open the program, see “Accessing a program on your computer” on page 12. For more
information about using the program, refer to the help system of the program.
• For Windows 10: Use the fingerprint tool provided by the Windows operating system. Click the Start
button to open the Start menu, and then click Settings ➙ Accounts ➙ Sign-in options. Follow the
instructions on the screen.
To use the fingerprint reader, refer to the documentation shipped with the fingerprint keyboard or located on
the Lenovo Support Web site at http://www.lenovo.com/support/keyboards.

Using the cover presence switch
The cover presence switch prevents your computer from logging in to the operating system when the
computer cover is not properly installed or closed.
To use the cover presence switch, enable the cover-presence-switch connector on the system board
first. To achieve this, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security ➙ Chassis Intrusion Detection and press Enter.
3. Select Enabled and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.
The cover presence switch starts functioning. If the switch detects that the computer cover is not correctly
installed or closed, an error message will be displayed when you turn on the computer. To fix the error and
log in to the operating system, do the following:
1. Properly install or close your computer cover. See Chapter 7 “Installing or replacing hardware” on
page 57.
2. Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 33 and
“Exiting the Setup Utility program” on page 38.

Chapter 4. Security

Using firewalls
A firewall can be hardware, software, or a combination of both depending on the level of security required.
Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If
your computer is preinstalled with a firewall program, it helps protect against computer Internet security
threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more
information about how to use the firewall program, refer to the help system of your firewall program.
To use Windows Firewall, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel.
• For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Windows Firewall.
4. Follow the instructions on the screen.

Protecting data against viruses
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate
viruses.
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After
30 days, you must renew the license to continue receiving the antivirus software updates.
Note: Virus definition files must be kept up-to-date to guard against new viruses.
For more information about how to use your antivirus software, refer to the help system of your antivirus
software.

Computrace Agent software embedded in firmware
The Computrace Agent software is an IT asset management and computer theft recovery solution. The
software detects if changes have been made on the computer, such as hardware, software, or the computer
call-in location. You might have to purchase a subscription to activate the Computrace Agent software.

Trusted Platform Module (TPM)
TPM is a secure cryptoprocessor that stores cryptographic keys, which in turn protects information stored
in your computer.

Intel BIOS guard
The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash. Therefore,
the malware is blocked from attacking the BIOS.

ThinkStation P410 User Guide

Chapter 5. Advanced configuration
This chapter contains the following topics:
•

“Using the Setup Utility program” on page 33

•

“Updating and recovering the BIOS” on page 38

•

“Configuring RAID” on page 39

Using the Setup Utility program
The Setup Utility program enables you to view and change various configuration settings of your computer.
This section provides instructions on how to configure some major settings through the Setup Utility program.
Note: The operating system settings might override any similar settings in the Setup Utility program.

Starting the Setup Utility program
To start the Setup Utility program, do the following:
1. Turn on or restart your computer.
2. Before the operating system starts up, repeatedly press and release F1 or Fn+F1 (depending on the
keyboard). Based on the Setup Utility display mode setting, one of the following situations occurs:
• Text mode: The Setup Utility program opens.
• Graphic mode: The start screen is displayed. Then, select Setup to open the Setup Utility program.
Note: If a BIOS password has been set, the Setup Utility program will not open until you enter the
correct password. For more information, see “Using BIOS passwords” on page 35.
To view and change the configuration settings, follow the instructions on the screen.

Changing the display mode of the Setup Utility program
You can use the Setup Utility program in the graphic mode or the text mode according to your needs.
• Text mode: You can use only the keyboard to make selections. The keys used to perform various tasks
are displayed at the bottom of the screen.
• Graphic mode: In addition to the keyboard, you also can use the mouse to make selections.
Note: The Serial Port Console Redirection item is available only in the text mode.
To change the display mode of the Setup Utility program, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. From the main interface, locate Setup mode select, and select Graphic or Text.
3. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Changing the display language of the Setup Utility program
The Setup Utility program supports three display languages: English, French, and simplified Chinese.
To change the display language of the Setup Utility program, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. From the main interface, locate System Language, and select the display language according to
your needs.

Enabling or disabling a device
This section provides information about how to enable or disable user access to hardware devices (such
as USB connectors or storage drives).
To enable or disable a device, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Devices.
3. Select the device you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Enabling or disabling the automatic power-on of your computer
The Automatic Power On item in the Setup Utility program provides various options for you to make your
computer start up automatically.
To enable or disable the Automatic Power On features, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ Automatic Power On and press Enter.
3. Select the feature you want to enable or disable and press Enter.
4. Select the desired setting and press Enter.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Enabling or disabling the ErP LPS compliance mode
Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go
to:
http://www.lenovo.com/ecodeclaration
You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of
electricity when your computer is off or in sleep mode.
To enable or disable the ErP LPS compliance mode, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ Enhanced Power Saving Mode and press Enter.
3. Select Enabled or Disabled depending on your needs, and then press Enter. If you select Enabled, you
also need to disable the Wake on LAN feature. See “Enabling or disabling the automatic power-on of
your computer” on page 34.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.
When the ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the
following:
• Press the power button.
34

ThinkStation P410 User Guide

• Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or
disabling the automatic power-on of your computer” on page 34.
• Enable the After Power Loss feature to make your computer wake up when the power supply resumes
after a sudden loss of electricity.
To enable the After Power Loss feature, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ After Power Loss and press Enter.
3. Select Power On and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the
keyboard), select Yes in the window displayed, and press Enter.

Enabling or disabling the configuration change detection
When the configuration change detection is enabled, if the POST detects configuration changes of some
hardware devices (such as storage drives or memory modules), an error message is displayed.
To enable or disable the configuration change detection, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security ➙ Configuration Change Detection and press Enter.
3. Select the desired setting and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.
To bypass the error message and log in to the operating system, do one of the following:
• Press F2 or Fn+F2 (depending on the keyboard).
• Start and then exit the Setup Utility program. See “Starting the Setup Utility program” on page 33 and
“Exiting the Setup Utility program” on page 38.

Changing the BIOS settings before installing a new operating system
BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.
To change the BIOS settings, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. From the Setup Utility program main menu, select Exit ➙ OS Optimized Default.
3. Depending on the operating system to be installed, do one of the following:
• To install the Windows 10 (64-bit) operating system, select Enabled.
• To install an operating system other than Windows 10 (64-bit), select Disabled.
4. Select Yes in the window displayed and press Enter to confirm your selection.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Using BIOS passwords
By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer
and data.
You do not have to set any passwords to use your computer. However, using passwords improves computer
security. If you decide to set any passwords, read the following topics.

Chapter 5. Advanced configuration

Password types
The following types of passwords are available in the Setup Utility program:
• Power-on password
When a power-on password is set, you are prompted to enter a valid password each time the computer is
turned on. The computer cannot be used until the valid password is entered.
• Administrator password
Setting an administrator password deters unauthorized users from changing configuration settings. If you
are responsible for maintaining the configuration settings of several computers, you might want to set
an administrator password.
When an administrator password is set, you are prompted to enter a valid password each time you
try to access the Setup Utility program. The Setup Utility program cannot be accessed until a valid
password is entered.
If both the power-on password and administrator password are set, you can enter either password.
However, you must use your administrator password to change any configuration settings.
• Hard disk password
Setting a hard disk password prevents unauthorized access to the data on the internal storage drive (such
as a hard disk drive). When a hard disk password is set, you are prompted to enter a valid password each
time you try to access the storage drive.
Notes:
– After you set a hard disk password, your data on the storage drive is protected even if the storage drive
is removed from one computer and installed in another.
– If the hard disk password is forgotten, there is no way to reset the password or recover data from
the storage drive.

Password considerations
A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it
is recommended to use a strong password that cannot be easily compromised.
Note: The Setup Utility program passwords are not case-sensitive.
To set a strong password, consider the following guidelines:
• Have at least eight characters in length
• Contain at least one alphabetic character and one numeric character
• Not be your name or your user name
• Not be a common word or a common name
• Be significantly different from your previous passwords

Setting, changing, and deleting a password
To set, change, or delete a password, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Security.
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or
Hard Disk Password and press Enter.
4. Follow the instructions on the right side of the screen to set, change, or delete a password.
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more
information, see “Password considerations” on page 36.

ThinkStation P410 User Guide

5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Erasing lost or forgotten passwords (clearing CMOS)
This section provides instructions on how to erase lost or forgotten passwords, such as a user password.
To erase a lost or forgotten password, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the Complementary Metal Oxide Semiconductor (Clear CMOS) /Recovery jumper on the system
board. See “Parts on the system board” on page 5.
3. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and
pin 3).
4. Reinstall the computer cover and connect the power cord. See Chapter 7 “Installing or replacing
hardware” on page 57.
5. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by
holding the power button for approximately five seconds.
6. Repeat step 1 and step 2.
7. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
8. Reinstall the computer cover and connect the power cord.

Selecting a startup device
If your computer does not start up from a device as expected, you can choose to change the startup device
sequence permanently or select a temporary startup device.

Changing the startup device sequence permanently
To change the startup device sequence permanently, do the following:
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into
the optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
3. Select Startup.
4. Follow the instructions on the right side of the screen to change the startup device sequence.
5. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Selecting a temporary startup device
Note: Not all discs and storage drives are bootable.
To select a temporary startup device, do the following:
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that your computer is turned on. Then, insert the disc into
the optical drive.

Chapter 5. Advanced configuration

• If the storage device is an external device other than a disc, connect the storage device to the
computer.
2. Turn on or restart the computer. Before Windows starts up, repeatedly press and release F12 or Fn+F12
(depending on the keyboard) until Boot Menu is displayed.
3. Select the desired storage device and press Enter. The computer then starts up from the device you
select.
If you want to select a permanent startup device, select Enter Setup on Boot Menu and press Enter to start
the Setup Utility program. For more information about how to select a permanent startup device, see
“Changing the startup device sequence permanently” on page 37.

Changing the fan speed level
The Fan Control Stepping item enables you to adjust the thermal performance of your computer. From level
1 to level 7, a higher fan speed level indicates better thermal performance with more noise.
To change the fan speed level, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. Select Power ➙ Fan Control Stepping and press Enter.
3. Select a fan speed level and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard),
select Yes in the window displayed, and press Enter.

Exiting the Setup Utility program
To exit the Setup Utility program, do one of the following:
• If you want to save the new settings, press F10 or Fn+F10 (depending on the keyboard), select Yes in
the window displayed, and press Enter.
• If you do not want to save the new settings, select Exit ➙ Discard Changes and Exit and press Enter.
Then, select Yes in the window displayed and press Enter.

Updating and recovering the BIOS
The BIOS is the first program that the computer runs when you turn on the computer. The BIOS initializes the
hardware components and loads the operating system and other programs.

Updating the BIOS
When you install a new program, hardware device, or device driver, you might be informed to update
the BIOS. You can update the BIOS from your operating system or a flash update disc (available only
on some models).
To update the BIOS, do the following:
1. Go to http://www.lenovo.com/support.
2. To update the BIOS from your operating system, download the flash BIOS update driver according to
your operating system version. To update the BIOS from a flash update disc, download the ISO image
version (used to create a flash update disc). Then, download the installation instructions for the flash
BIOS update driver.
3. Print the installation instructions you download and follow the instructions to update the BIOS.
Note: If you want to update the BIOS from a flash update disc, the installation instructions might not provide
the information about how to record the update disc. See “Recording a disc” on page 16.

ThinkStation P410 User Guide

Recovering from a BIOS update failure
To recover from a BIOS update failure, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the Clear CMOS /Recovery jumper on the system board. See “Hardware locations” on page 1.
3. Remove any parts and cables that impede your access to the Clear CMOS /Recovery jumper.
4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and
pin 3).
5. Reinstall the parts and cables that were removed.
6. Reinstall the computer cover and reconnect any cables that were disconnected. See Chapter 7
“Installing or replacing hardware” on page 57.
7. Turn on the computer and insert the BIOS update disc into the optical drive. Wait a few minutes. The
recovery process begins. After the recovery process is completed, your computer will shut down
automatically.
Note: If the computer does not start up from the disc, select the disc as the startup device. See
“Selecting a temporary startup device” on page 37.
8. Repeat steps 1–3.
9. Move the Clear CMOS /Recovery jumper back to the standard position (pin 1 and pin 2).
10. Repeat steps 5–6. Then, turn on your computer.

Configuring RAID
This chapter provides instructions on how to install hard disk drives and configure RAID for your computer.
Depending on your computer model, RAID can be enabled by Intel Rapid Storage Technology enterprise
(RSTe) or the AVAGO MegaRAID BIOS.
Note: The RAID configuration information described in this chapter is only applicable in the Windows
environment. For information about configuring RAID in the Linux® environment, contact your Linux
software provider.
This chapter provides information about the following topics:
•

“Configuring RAID with Intel RSTe” on page 39

•

“Quick RAID setup using the AVAGO MegaRAID BIOS configuration utility ” on page 42

Configuring RAID with Intel RSTe
If your computer comes with Intel RSTe, you can follow the sections below to configure RAID with Intel RSTe.
This section provides information about the following topics:
•

“Installing SATA hard disk drives” on page 39

•

“Configuring SATA RAID functionality with the Intel RSTe configuration utility” on page 40

Installing SATA hard disk drives
Ensure that your computer has the minimum number of SATA hard disk drives installed for the following
supported levels of RAID:
• RAID Level 0 - Striped disk array
– A RAID Level 0 hard disk drive group consisting of at least two hard disk drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance without fault tolerance
Chapter 5. Advanced configuration

• RAID Level 1 - Mirrored disk array
– A RAID Level 1 hard disk drive group consisting of two hard disk drives
– Improved reading performance and 100% redundancy
• RAID Level 10 - Striped and mirrored disk array (a combination of RAID Level 0 and RAID Level 1)
– A RAID Level 10 hard disk drive group consisting of four hard disk drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, or 64 KB
• RAID Level 5 - Block-level striped disk array with distributed parity
– A RAID Level 5 hard disk drive group consisting of at least three hard disk drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, or 64 KB
– Better performance and fault tolerance

Configuring SATA RAID functionality with the Intel RSTe configuration utility
This section describes the information about configuring SATA RAID functionality with the Intel RSTe
configuration utility.
Note: The Intel RSTe configuration utility assumes that your computer is installed with more than one hard
disk drive. Therefore, if only one hard disk drive is installed in your computer, the following information
does not apply.
This section provides information about the following topics:
•

“Entering the Intel RSTe configuration utility” on page 40

•

“Creating RAID volumes using the Intel RSTe configuration utility” on page 40

•

“Deleting RAID volumes using the Intel RSTe configuration utility” on page 41

•

“Resetting hard disk drives to non-RAID” on page 41

Entering the Intel RSTe configuration utility
This section provides instructions on how to enter the Intel RSTe configuration utility.
During the computer startup, follow the instructions on the screen. Press Ctrl+I to enter the Intel RSTe
configuration utility.
The following four options are displayed after you enter the Intel RSTe configuration utility:
1. Create RAID Volume
2. Delete RAID Volume
3. Reset Disks to Non ‐ RAID
4. Exit
Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected
option. Press Esc to exit the Intel RSTe configuration utility, or select Exit, and then press Enter to exit the
Intel RSTe configuration utility.
Creating RAID volumes using the Intel RSTe configuration utility
This section provides instructions on how to use the Intel RSTe configuration utility to create RAID volumes.
To create a RAID volume, do the following:
1. Enter the Intel RSTe configuration utility. See “Entering the Intel RSTe configuration utility” on page 40.
2. Press the up and down arrow keys to select Create RAID Volume, and then press Enter to view the
CREATE VOLUME MENU window.

ThinkStation P410 User Guide

3. The following five options are displayed. Press the up and down arrow keys to select an option. After
you configure an option, press Tab or Enter to go to the next option.
a. Name: Volume name. You can use the default name or type a preferred name.
b. RAID Level: You can change the RAID Level to one of the following:
• RAID Level 0
• RAID Level 1
• RAID Level 10
• RAID Level 5
c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom
of the menu to select hard disk drives, and then press Enter to complete the configuration.
d. Strip Size: Press the up and down arrow keys to select a strip size.
e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value.
4. Press Enter to finish configuring all the five options. When prompted, press Y to confirm the creation of
the new RAID volume.
5. After the new RAID volume is created, the information about the RAID volume will be displayed under
DISK/VOLUME INFORMATION. The information includes the ID number, name, RAID level, strip size,
volume size, status, and whether it is a bootable volume.
Deleting RAID volumes using the Intel RSTe configuration utility
This section provides instructions on how to use the Intel RSTe configuration utility to delete RAID volumes.
To delete a RAID volume, do the following:
1. Enter the Intel RSTe configuration utility. See “Entering the Intel RSTe configuration utility” on page 40.
2. Press the up and down arrow keys to select Delete RAID Volume. Press Enter to enter the DELETE
VOLUME MENU window.
3. Press the up and down arrow keys to select the RAID volume that is not needed. Press Del to delete it
from the RAID Volumes list.
4. When prompted, press Y to confirm the deletion of the selected RAID volume.
Resetting hard disk drives to non-RAID
This section provides instructions on how to reset hard disk drives to non-RAID.
To reset hard disk drives to non-RAID, do the following:
1. Enter the Intel RSTe configuration utility. See “Entering the Intel RSTe configuration utility” on page 40.
2. Press the up and down arrow keys to select Reset Disks to Non-RAID. Press Enter to enter the
RESET RAID DATA window.
3. Use the up and down arrow keys and the space key to mark an individual hard disk drive to be reset,
and then press Enter to complete the selection.
4. When prompted, press Y to confirm the reset action.
5. If the hard disk drive you reset is part of a RAID volume, the computer might detect that the RAID volume
is degraded. In this case, you are prompted to select a hard disk drive to initiate a rebuild process.
6. Select an available hard disk drive, and then press Enter to initiate the rebuild process.
Note: Press Esc to cancel a rebuild process and keep the RAID volume in the degraded status. In the
Main Menu window under DISK/VOLUME INFORMATION, you will see the status of the RAID volume
is changed to Degraded.

Chapter 5. Advanced configuration

Quick RAID setup using the AVAGO MegaRAID BIOS configuration utility
Notes:
• The AVAGO MegaRAID SAS adapter and the AVAGO MegaRAID BIOS configuration utility are only
available on some models.
• The following steps in this section are intended to guide you through a quick setup of basic
RAID functions with the AVAGO MegaRAID SAS adapter. For advanced setup and configuration
using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at
http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543.
This section provides information about the following topics:
•

“Installing SATA or SAS hard disk drives” on page 42

•

“Entering the AVAGO MegaRAID BIOS configuration utility” on page 43

•

“Creating RAID volumes using the AVAGO MegaRAID BIOS configuration utility” on page 43

•

“Deleting RAID volumes using the AVAGO MegaRAID BIOS configuration utility” on page 44

•

“Setting the hot-spare hard disk drive” on page 44

Installing SATA or SAS hard disk drives
Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the
following supported levels of RAID:
• RAID Level 0 - Striped disk array
– A RAID Level 0 hard disk drive group consisting of at least one hard disk drive
– Supported strip size: 8 KB to 1 MB
– Better performance without fault tolerance
• RAID Level 00 - Spanned hard disk drive group with a series of RAID 0 hard disk drive groups
– A RAID Level 00 hard disk drive group consisting of two or four hard disk drives
– Supported strip size: 8 KB to 1 MB
– Better performance without fault tolerance
• RAID Level 1 - Mirrored disk array
– A RAID Level 1 hard disk drive group consisting of two or four hard disk drives
– Improved read performance and 100% redundancy
• RAID Level 10 - A combination of RAID Level 0 and RAID Level 1
– A RAID Level 10 hard disk drive group consisting of four hard disk drives
– Data being striped across hard disk drive groups
– Provides both high data transfer rates and complete data redundancy
• RAID Level 5 - Block-level striped disk array with distributed parity
– A RAID Level 5 hard disk drive group consisting of at least three hard disk drives
– Supported strip size: 8 KB to 1 MB
– Better performance and fault tolerance
– RAID Level 5 might not be available on all models of AVAGO MegaRAID adapter
• RAID Level 6 - Block-level striped disk array with dual distributed parity
– A RAID Level 6 hard disk drive group consisting of at least four hard disk drives
– Supported strip size: 8 KB to 1 MB

ThinkStation P410 User Guide

– Better performance and fault tolerance that can stand up to loss of two hard disk drives
– RAID Level 6 might not be available on all models of AVAGO MegaRAID adapter
Ensure that:
• The AVAGO MegaRAID SAS adapter card is installed in your computer.
• The hard disk drives are connected to this adapter card and not to the connectors on the system board.

Entering the AVAGO MegaRAID BIOS configuration utility
This section provides instructions on how to enter the AVAGO MegaRAID BIOS configuration utility.
To enter the AVAGO MegaRAID BIOS configuration utility, do the following:
1. During the computer startup, follow the instructions on the screen.
2. Press Ctrl+H to enter the CONTROLLER SELECTION window.
3. Select the controller you want to configure, and then click Start to enter the AVAGO MegaRAID BIOS
configuration utility.

Creating RAID volumes using the AVAGO MegaRAID BIOS configuration utility
This section provides instructions on how to create RAID volumes using the AVAGO MegaRAID BIOS
configuration utility.
To create RAID volumes using the AVAGO MegaRAID BIOS configuration utility, do the following:
1. Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration
Type window.
2. Press the up and down arrow keys to select one of the three configuration types:
• Clear Configuration: Clear the existing configuration.
• New Configuration: Clear the existing configuration and create new configuration.
• Add Configuration: Retain the existing storage configuration and add new hard disk drives. The
new configuration will not cause any data loss.
3. Select Add Configuration, and then click Next. The following two options are displayed in the
Configuration Method window.
• Manual Configuration: Manually create hard disk drive groups and virtual hard disk drives, and
set parameters.
• Automatic Configuration: Automatically create an optimal RAID configuration.
4. Select Manual Configuration, and then click Next. The Drive Group Definition window is displayed. To
create hard disk drive groups, do the following:
a. Select one or more hard disk drives for the group (keep pressing Ctrl while selecting more than
one hard disk drive).
b. Click Add To Array to move the selected hard disk drives to Drive Groups.
c. Click Accept DG to create the hard disk drive group.
d. To create more hard disk drive groups, repeat steps a through c.
5. Click Next. The Span Definition window is displayed. Select the hard disk drive group that you want
to add to a span, and then click Add to SPAN. Repeat this step until you have selected all the hard
disk drive groups you want.
6. Click Next. The Virtual Drive Definition window is displayed. Change the virtual hard disk drive options
from the default settings listed on the screen to the settings you want. Click Accept , and then follow
the instructions on the screen to customize your settings.

Chapter 5. Advanced configuration

7. Click Next, and the Preview window is displayed.
8. Verify your settings, and then click Accept.
9. Click Yes to save the configuration.

Deleting RAID volumes using the AVAGO MegaRAID BIOS configuration utility
This section provides instructions on how to delete RAID volumes using the AVAGO MegaRAID BIOS
configuration utility.
To delete RAID volumes using the AVAGO MegaRAID BIOS configuration utility, do the following:
1. Enter the AVAGO MegaRAID BIOS configuration utility. See “Entering the AVAGO MegaRAID BIOS
configuration utility” on page 43.
2. Click the virtual hard disk drives you want to delete, and then the Virtual Drive window is displayed.
3. Click Delete, and then click Go.
4. Click Yes to save your changes.

Setting the hot-spare hard disk drive
This section provides instructions on how to set the hot-spare hard disk drive.
To set the hot space hard disk drive, do the following:
1. Enter the AVAGO MegaRAID BIOS configuration utility. See “Entering the AVAGO MegaRAID BIOS
configuration utility” on page 43.
2. Click the hard disk drive you want to set as the hot-spare hard disk drive. The Drive window is displayed.
3. Select Make Global HSP or Make Dedicated HSP, and then click Go.
The main screen of the AVAGO MegaRAID BIOS configuration utility is displayed. The hard disk drive
you selected is listed as a hot-spare hard disk drive in the right pane.

ThinkStation P410 User Guide

Chapter 6. Troubleshooting, diagnostics, and recovery
This chapter provides solutions to resolve your computer problems. Follow the steps in the basic procedure
for resolving computer problems, which helps you make good use of the troubleshooting, diagnostics,
and recovery information.
•

“Basic procedure for resolving computer problems” on page 45

•

“Troubleshooting” on page 45

•

“Diagnosing problems” on page 53

•

“Recovery information” on page 55

Basic procedure for resolving computer problems
It is recommended that you use the following procedure to resolve computer problems you are experiencing:
1. Ensure that:
a. The cables for all connected devices are connected correctly and securely.
b. All connected devices that require ac power are connected to properly grounded, functioning
electrical outlets.
c. All connected devices are enabled in the BIOS settings of your computer. Refer to “Enabling
or disabling a device” on page 34.
If these actions do not resolve your problem, continue with the next step.
2. Use an antivirus program to see if your computer has been infected by a virus. If the program detects
a virus, remove the virus. If the antivirus program does not resolve your problem, continue with the
next step.
3. Go to “Troubleshooting” on page 45 and follow the instructions for the type of problem you are
experiencing. If these troubleshooting instructions do not resolve your problem, continue with the
next step.
4. Run the diagnostic program. Refer to “Diagnosing problems” on page 53. If the diagnostic program
does not resolve your problem, continue with the next step.
5. Recover your operating system. Refer to “Recovery information” on page 55.
6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of
Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information
about help, service, and technical assistance, refer to Chapter 8 “Getting information, help, and
service” on page 101.

Troubleshooting
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Use the troubleshooting information to find solutions to problems that have definite symptoms.

Startup problems
The computer does not start up when you press the power button.
Solutions:
Ensure that:

• The power cord is correctly connected to the rear of the computer and to a working electrical outlet.
• If your computer has a secondary power switch on the rear of the computer, ensure that it is switched on.
• The power indicator on the front of the computer is on.
• The computer voltage matches the voltage available at the electrical outlet for your country or region.
The operating system fails to start up.
Solution:
Ensure that the startup device sequence set in the Setup Utility program includes the device where
the operating system resides. Usually, the operating system is on the internal storage drive. For more
information, refer to “Changing the startup device sequence permanently” on page 37.
The computer beeps multiple times before the operating system starts up.
Solution:
Ensure that no keys are stuck.

Audio problems
The audio cannot be heard on the Windows operating system.
Solutions:
• If you are using powered external speakers that have an On/Off control, ensure that:
– The On/Off control is set to the On position.
– The speaker power cable is connected to a properly grounded, functional ac electrical outlet.
• If your external speakers have a volume control, ensure that the volume is not set too low.
• Click the volume icon in the Windows notification area on the taskbar. Ensure that the mute speakers
settings are not selected and none of the volume settings is set too low.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area. Refer to the Windows help system.
• For some computers that have a front audio panel, ensure that the volume is not set too low.
• Ensure that your external speakers (and headphones, if used) are connected to the correct audio
connectors on the computer. Most speaker cables are color-coded to match the connectors.
Note: When external-speaker or headphone cables are connected to the audio connectors, the internal
speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion
slots, the audio function built into the system board is disabled. Therefore, you must use the audio
connectors on the audio adapter.
• Ensure that the program you are running is designed for use on the Windows operating system. If the
program is designed to run in DOS, the program does not use the Windows sound feature. The program
must be configured to use Sound Blaster Pro or Sound Blaster emulation.
• Ensure that the audio device drivers are correctly installed.
The sound comes from one of the external speakers.
Solutions:
• Ensure that the speaker cable is inserted completely into the connector on the computer.
• Depending on your Windows version, do one of the following:

ThinkStation P410 User Guide

– For Windows 7: Click the volume icon in the Windows notification area on the taskbar. Then, click
the speaker icon on top of the volume control.
– For Windows 10: Right-click the volume icon in the Windows notification area on the taskbar. Then,
click Open Volume Mixer and select the desired speaker.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification
area.
Then, click the Levels tab and ensure that the Balance settings are set correctly.

CD or DVD problems
A CD or DVD does not work.
Solutions:
• Ensure that the power cable and signal cable are securely connected to the drive.
• Ensure that the disc is inserted correctly, with its label up.
• Ensure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft
cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.
• Ensure that the disc you are using is not scratched or damaged. Try inserting another disc that you
know is good. If you cannot read from a known-good disc, you might have a problem with your optical
drive or the cabling to your optical drive.
• If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the
disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
A bootable recovery medium, such as the Product Recovery CD, cannot be used to start your
computer.
Solution:
Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility
program. Refer to “Selecting a temporary startup device” on page 37 for information about viewing and
changing the startup sequence.
Note: On some computer models, the startup sequence is permanently set and cannot be changed.
A black screen is displayed instead of the DVD video.
Solutions:
• Restart the DVD player program.
• Try a lower screen resolution or color depth.
• Close any open files, and then restart the computer.
A DVD movie does not play.
Solutions:
• Ensure that the disc surface is clean and not scratched.
• Check the disc or package for regional coding. You might need to purchase a disc with coding for
the region where you are using your computer.
No audio or only intermittent audio comes out while a DVD movie is playing.
Solutions:
• Check the volume control settings on your computer and on your speakers.
Chapter 6. Troubleshooting, diagnostics, and recovery

• Ensure that the disc surface is clean and not scratched.
• Check all cable connections to and from the speakers.
• Use the DVD menu for the video to select a different audio track.
The playback is slow or choppy.
Solutions:
• Disable any background programs, such as AntiVirus or Desktop Themes.
• Ensure that video resolution is lower than 1152 x 864 pixels.
A message indicating invalid disc or no disc found is displayed.
Solutions:
• Ensure that the disc is in the drive with the shiny side of the disc facing down.
• Ensure that video resolution is lower than 1152 x 864 pixels.
• Ensure that the DVD or CD is inserted into an appropriate optical drive. For example, do not insert
a DVD into a CD-only drive.

Intermittent problems
Intermittent problems refer to the problems occur only occasionally and are difficult to repeat.
Solutions:
• Ensure that all cables and cords are securely connected to the computer and attached devices.
• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the
fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If Small Computer System Interface (SCSI)devices are installed, ensure that the last external device in
each SCSI chain is terminated correctly. For more information, refer to your SCSI documentation.

Storage drive problems
Some or all storage drives are missing from the Setup Utility program.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• If the computer is installed with SAS storage drives, ensure that the AVAGO MegaRAID SAS adapter
is correctly connected.
The computer cannot start up from the correct storage drive or the message “No Operating System
Found” is displayed.
Solutions:
• Ensure that the signal cables and power cables for all the storage drives are connected correctly.
• Ensure that the computer starts up from the correct storage drive. Set the storage drive, on which the
operating system resides, as the first startup device in the Setup Utility program. Refer to “Changing the
startup device sequence permanently” on page 37.
Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. If this
problem occurs, replace the storage drive. Refer to Chapter 7 “Installing or replacing hardware” on page 57.

ThinkStation P410 User Guide

Ethernet LAN problems
The computer cannot connect to an Ethernet LAN.
Solutions:
• Connect the cable from the Ethernet connector to the RJ45 connector of the hub.
• Enable the Ethernet LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program”
on page 33.
• Enable the Ethernet LAN adapter.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙
Change adapter settings.
4. Right-click the Ethernet LAN adapter icon and click Enable.
• Update or reinstall the Ethernet LAN driver. Refer to “Keeping your computer current” on page 24.
• Install all networking software that is necessary for your network environment. Check with your LAN
administrator for the necessary networking software.
• Set the same duplex for the switch port and the adapter. If you configured the adapter for full duplex,
ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode might
degrade performance, cause data loss, or result in lost connections.
When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps, the Ethernet LAN
connection fails or errors occur.
Solution:
Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE-T hub/switch
(not 100 BASE-X).
A Gigabit Ethernet model computer should connect to the network at a speed of 1000 Mbps but at
only a speed of 100 Mbps.
Solutions:
• Try another cable.
• Set the link partner to auto-negotiate.
• Set the switch to be 802.3ab-compliant (gigabit over copper).
The Wake On LAN feature does not work.
Solution:
Enable the Wake On LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program”
on page 33.

Wireless LAN problem
Note: The wireless LAN feature is available only on some models.

Chapter 6. Troubleshooting, diagnostics, and recovery

The wireless LAN feature does not work.
Solutions:
• Enable the wireless LAN feature in the Setup Utility program. Refer to “Using the Setup Utility program”
on page 33.
• For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the
Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature.
• Enable the wireless LAN adapter.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙
Change adapter settings.
4. Right-click the wireless LAN adapter icon and click Enable.
• Update or reinstall the wireless LAN driver. Refer to “Keeping your computer current” on page 24.

Bluetooth problems
Note: The Bluetooth feature is available only on some models.
The Bluetooth feature does not work.
Solutions:
• Enable the Bluetooth feature in the Setup Utility program. Refer to “Using the Setup Utility program”
on page 33.
• To enable the Bluetooth devices, depending on your Windows version, do one of the following:
– For Windows 7:
1. Click the Start button to open the Start menu. Right-click Computer, and then click Properties.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Expand Bluetooth Radios to display the Bluetooth devices. Then, right-click each Bluetooth
device and then Click Enable.
4. Expand Network adapters. Then, right-click each Bluetooth device and then Click Enable.
– For Windows 10:
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide confirmation if prompted.
3. Expand Bluetooth to display the Bluetooth devices. Then, right-click each Bluetooth device and
then Click Enable device.
4. Expand Network adapters. Then, right-click each Bluetooth device and then Click Enable device.
• To turn on the Bluetooth radio on Windows 10, do the following:
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Devices ➙ Bluetooth & other devices.
3. Turn on the Bluetooth switch to enable the Bluetooth feature.
• Update or reinstall the Bluetooth driver. Refer to “Keeping your computer current” on page 24.

ThinkStation P410 User Guide

No sound comes from the Bluetooth headset or headphones.
Solution:
Set the Bluetooth headset or headphones as the default device.
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Right-click the volume icon in the Windows notification area on the taskbar.
Note: If the volume icon is not displayed in the Windows notification area, add the icon to the
notification area. Refer to Window help system.
3. Click Playback devices.
4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If
you are using the AV profile, select Stereo Audio, and then click Set Default.
5. Click OK.

Performance problems
Excessive fragmented files exist on the storage drives.
Solution:
Use the Windows disk defragmentation or disk optimization feature to clean up the files.
Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the
disk-defragmentation process might take up to several hours.
1. Close any open programs and windows.
2. Click the Start button to open the Start menu.
3. Depending on your Windows version, do one of the following:
• For Windows 7: Click Computer.
• For Windows 10: Click Windows System ➙ File Explorer ➙ This PC.
4. Right-click your C drive and then click Properties.
5. Click the Tools tab.
6. Depending on your Windows version, do one of the following:
• For Windows 7: Click Defragment now. Select the desired drive and then click Defragment disk.
• For Windows 10: Click Optimize. Select the desired drive and then click Optimize.
7. Follow the instructions on the screen.
The free storage drive space is insufficient.
Solutions:
Free up the storage drive space.
• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application.
• Clean up your C drive.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Computer.
– For Windows 10: Click Windows System ➙ File Explorer ➙ This PC.

Chapter 6. Troubleshooting, diagnostics, and recovery

3. Right-click your C drive and then click Properties.
4. Check the amount of free space, and then click Disk Cleanup.
5. A list of unnecessary file categories is displayed. Select each file category you want to delete,
and then click OK.
• Turn some Windows features off or remove some unnecessary programs.
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
– For Windows 7: Click Control Panel.
– For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Programs and Features.
4. Do one of the following:
– To turn some Windows features off, click Turn Windows features on or off. Follow the
instructions on the screen.
– To remove some unnecessary programs, select the program you want to remove, and then click
Uninstall/Change or Uninstall.
The free memory space is insufficient.
Solutions:
• Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not
performing.
• Install additional memory modules. Refer to “Installing or replacing hardware” on page 58. To purchase
memory modules, go to:
http://www.lenovo.com

Serial connector problem
The serial connector cannot be accessed.
Solutions:
• Connect the serial cable from the serial connector on the computer to the serial device. If the serial device
has its own power cord, connect the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any programs supplied with the serial device. Refer to the documentation that comes with the
serial device for more information.
• If you added one serial-connector adapter, ensure that the adapter is installed correctly.

USB device problems
A USB device cannot be accessed.
Solutions:
• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power
cord, connect the power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Install any device drivers or programs supplied with the USB device. Refer to the documentation that
comes with the USB device for more information.

ThinkStation P410 User Guide

• Disconnect and reconnect the USB connector to reset the USB device.
The Windows 7 operating system cannot be installed from an external optical drive or an external
USB device.
Solution:
Go to https://support.lenovo.com/us/en/documents/ht104142 for more information.

Software and driver problems
For some programs, dates cannot be sorted in correct order.
Solution:
Some programs developed before the year 2000 use only the last two digits of a year to sort dates, assuming
the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check with
your software manufacturer to refer to if any updates are available. Many software manufacturers make
updates available from the World Wide Web.
Some programs do not work as expected.
Solutions:
1. Check whether the problem is caused by a program.
a. Ensure that the software is compatible with your computer. Refer to the information supplied with
the software for more information.
b. Verify that other software works correctly on your computer.
c. Verify that the software you are using works on another computer.
2. If the problem is caused by a program:
• Refer to the printed documentation that comes with the program or the help system of the program
for troubleshooting information.
• Update the program. Refer to “Keeping your computer current” on page 24.
• Uninstall the program and then reinstall it. To download a program that is preinstalled on your
computer, go to http://www.lenovo.com/support and follow the instructions on the screen.
A device does not work correctly due to device driver problems.
Solution:
Update the device driver. Refer to “Keeping your computer current” on page 24.

Diagnosing problems
Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information in your computer documentation. If you
suspect a software problem, see the documentation, including readme files and help information systems,
that come with the operating system or program. ThinkStation computers come with a set of diagnostic
programs that you can use to help you identify hardware problems.
Diagnosing problems with Lenovo Solution Center on the Windows 7 operating system
Lenovo Solution Center is preinstalled on your computer and also is available for download at:
http://www.lenovo.com/diags

Chapter 6. Troubleshooting, diagnostics, and recovery

Notes:
• If you are using another Windows operating system rather than the Windows 7, you can find the latest
information about diagnostics for your computer at:
http://www.lenovo.com/diagnose
• If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and
print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Lenovo Solution Center enables you to troubleshoot and resolve computer problems. It combines diagnostic
tests, system information collection, security status, and support information, along with hints and tips for
optimal system performance.
When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery
media. You can use the recovery media to restore the storage drive to the factory default settings.
For additional information, see the Lenovo Solution Center help system.
Diagnosing problems with Lenovo Companion on the Windows 10 operating system
Lenovo Companion is preinstalled on your computer and also is available for download at:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save
and print the log files created by the program. You need the log files when you speak to a Lenovo technical
support representative.
Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information
collection, security status, and support information, along with hints and tips for optimal system performance.
The troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. You can get the latest technical information and download device
drivers and updates from the Lenovo Support Web site at:
http://www.lenovo.com/support
For additional information, see the Lenovo Companion help system.
Diagnosing problems with ThinkStation Diagnostics on the Windows 7 and Windows 10 operating
systems
ThinkStation Diagnostics is preinstalled on your computer and also is available for download at:
http://www.lenovo.com/diags
Note: If you install Windows 7 by yourself, ensure that ThinkStation Diagnostics is installed after Lenovo
Solution Center if both programs are needed on the same computer.
ThinkStation Diagnostics enables you to troubleshoot and resolve computer problems. The program notifies
you of any issues detected by the real-time hardware diagnostic monitoring function. The program also
provides the details of the issue, analyzes possible causes, and provides solutions.
Hardware diagnostics
The hardware diagnostics function enables your computer to monitor hardware components in real time for
potential issues or errors without impacting the performance. When an issue or error is detected, hardware
diagnostic information is presented in one of the following ways:

ThinkStation P410 User Guide

• If the ThinkStation Diagnostics application is installed and running on your computer, an issue or error
message is displayed in the Windows notification area. Go to ThinkStation Diagnostics for more
information and suggested solutions.
• If the ThinkStation Diagnostics application is not installed or running on your computer, an error code is
displayed on the four-digit diagnostic display (available on some models) on the front of the computer. For
detailed information, do either of the following:
– Check the error code at:
http://thinkworkstationsoftware.com/diags.html
– If the Lenovo PC Diagnostics application is installed in your smartphone, use the application to transfer
the error code from the computer to the smartphone for further analysis. The application is available for
download at both Google Play and iTunes App Store.
The hardware diagnostics function is enabled on your computer by default. If you want to disable the
function, do the following:
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 33.
2. From the main interface, select Advanced ➙ Diagnostics, and then press Enter.
3. Select Real-time Diagnostics Monitoring and press Enter. Then select Disabled and press Enter.
4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard
settings). Then, select Yes in the window displayed, and press Enter.

Recovery information
This section provides instructions on how to recover your operating system.
Note: If a device does not work normally after recovering the operating system, update the device driver.
Refer to “Keeping your computer current” on page 24.

Recovery information for Windows 7
To recover your Windows 7 operating system, use the following solutions:
• Use Windows recovery solutions.
– Use System Restore to restore system files and settings to an earlier point.
1. Click the Start button to open the Start menu.
2. Click Control Panel. View Control Panel by Large icons or Small icons, and then click Recovery
➙ Open System Restore.
3. Follow the instructions on the screen.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Turn on or restart your computer. Then, repeatedly press and release F8 or Fn+F8 (depending on the
keyboard settings) until the Advanced Boot Options window opens. Select Repair Your Computer,
press Enter, and follow the instructions on the screen to choose the appropriate recovery solution.
• Use the recovery medium you created earlier with the Recovery Media Creator program to restore only
the C drive or the entire storage drive to the factory-default settings.
1. Select the recovery medium as the startup device. See “Selecting a temporary startup device”
on page 37.
2. Follow the instructions on the screen to choose the appropriate recovery solution.

Chapter 6. Troubleshooting, diagnostics, and recovery

• Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
– If your computer does not come with the recovery disc set, contact the Lenovo Customer Support
Center to order a recovery disc set. See “Calling for service” on page 102.

Recovery information for Windows 10
To recover your Windows 10 operating system, use the following solutions:
• Use Windows recovery solutions.
– Use recovery solutions in Windows Settings.
1. Click the Start button to open the Start menu.
2. Click Settings ➙ Update & security ➙ Recovery.
3. Choose the appropriate recovery solution by following the instructions on the screen.
– Use System Restore to restore system files and settings to an earlier point.
1. Click the Start button to open the Start menu, and then click Windows System ➙ Control Panel.
2. View Control Panel by Large icons or Small icons, and then click Recovery ➙ Open System
Restore.
3. Follow the instructions on the screen.
– Use the File History tool to restore your files from a backup.
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up
your data earlier with the tool.
1. Click the Start button to open the Start menu, and then click Windows System ➙ Control Panel.
2. View Control Panel by Large icons or Small icons, and then click File History ➙ Restore personal
files.
3. Follow the instructions on the screen.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Select the recovery medium you created earlier with the Windows tool as the startup device. Refer
to “Selecting a temporary startup device” on page 37. Then, follow the instructions on the screen
to choose the appropriate recovery solution.
Note: To create a recovery medium, refer to “Good maintenance practices” on page 24.
• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support
Center to order a recovery USB key. Refer to “Calling for service” on page 102.

ThinkStation P410 User Guide

Chapter 7. Installing or replacing hardware
This chapter contains the following topics:
•

“Handling static-sensitive devices” on page 57

•

“Preparing your computer and removing the computer cover” on page 57

•

“Installing or replacing hardware” on page 58

•

“Completing the parts replacement” on page 98

Handling static-sensitive devices
Do not open the static-protective package containing the new part until the defective part has been removed
and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage
computer components and options.
When you handle options and other computer components, take these precautions to avoid static-electricity
damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle options and other computer components carefully. Handle PCI/PCI-Express cards,
memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry.
• Prevent others from touching the options and other computer components.
• Touch the static-protective package containing the part to a metal expansion-slot cover or other
unpainted metal surface on the computer for at least two seconds. This reduces static electricity from
the package and your body before you install or replace a new part.
• When possible, remove the new part from the static-protective package, and install it directly in the
computer without setting the part down. When this is not possible, place the static-protective package on
a smooth, level surface and place the part on the package.
• Do not place the part on the computer cover or other metal surface.

Preparing your computer and removing the computer cover
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
CAUTION:
Before you open the computer cover, turn off the computer and wait several minutes until the
computer is cool.
Before installing or removing any hardware component in your computer, do the following to prepare your
computer and remove the computer cover:
1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect
all power cords from electrical outlets and disconnect all cables that are connected to the computer.
2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 27.
3. Remove the two screws that secure the computer cover.

4. Press the cover-release button on the side of the computer and slide the cover to the rear of the
computer to remove the cover.

Figure 10. Removing the computer cover

Installing or replacing hardware
This section provides instructions on how to install or replace hardware for your computer. You can expand
the capabilities of your computer and maintain your computer by installing or replacing hardware.
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Notes:
• Depending on your computer model, some of the hardware parts in this section might not be available.
• Use computer parts provided only by Lenovo.
• When installing or replacing an option, use the appropriate instructions in this section along with the
instructions that come with the option.
• In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will
come with the CRU or will come a few days after the CRU arrives.

External options
You can connect external options to your computer, such as external speakers, a printer, or a scanner. For
some external options, you must install additional software in addition to making the physical connection.
When installing an external option, see “Front view” on page 1 and “Rear view” on page 3 to identify the
required connector. Then, use the instructions that come with the option to help you make the connection
and install any software or device drivers that are required for the option.

ThinkStation P410 User Guide

Front bezel
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To remove and reinstall the front bezel, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Release the three plastic tabs on the left side and pivot the front bezel outward to remove it from the
computer.

Figure 11. Removing the front bezel

3. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the
corresponding holes in the chassis. Then pivot the front bezel inwards until it snaps into position
on the left side.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Power button
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To replace the power button, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Remove the front bezel. See “Front bezel” on page 59.
3. Locate the power button. See “Computer components” on page 5.
4. Disconnect the power button cable from the power button connector on the system board. See “Parts
on the system board” on page 5.

Chapter 7. Installing or replacing hardware

5. Remove the screw that secures the power button to the front bezel. Then, remove the power button
from the front bezel.

Figure 12. Removing the power button

6. Position the new power button so that the screw hole in the power button is aligned with the
corresponding hole in the front bezel. Then install the screw to secure the power button to the front bezel.

Figure 13. Installing the power button

7. Connect the power button cable to the power button connector on the system board. See “Parts on
the system board” on page 5.
8. Reinstall the front bezel. See “Front bezel” on page 59.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

ThinkStation P410 User Guide

PCI Express card
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Your computer has one PCI Express x4 card slot, one PCI Express x8 card slot, and two PCI Express x16
card slots (graphics card available on some models).
To install or replace a PCI Express card, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. At the rear of the computer, press the release button 1 to open the card latch 2 .

Figure 14. Opening the PCI Express card latch

Chapter 7. Installing or replacing hardware

3. Depending on whether you are installing or replacing a PCI Express card, do one of the following:
• If you are installing a PCI Express card, remove the appropriate metal slot cover.
• If you are replacing an old PCI Express card, grasp the old card that is currently installed and gently
pull it out of the slot.

Figure 15. Removing a PCI Express card

Notes:
a. The card fits tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.
b. If the card is held in place by a retaining latch, press the card retaining latch as shown to
disengage the latch. Then grasp the card and gently pull it out of the slot.

Figure 16. Disengaging the card retaining latch

4. Remove the new PCI Express card from its static-protective package.
5. Install the new card into the appropriate slot on the system board. See “Parts on the system board”
on page 5.
Note: If you are installing a PCI Express x16 graphics card, ensure that the memory-slot retaining clips
are closed before you install the card to avoid any interference during the installation.

ThinkStation P410 User Guide

6. Pivot the card latch to the closed position to secure the PCI Express card.

Figure 17. Installing a PCI Express card

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Full-length PCI Express card
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Your computer has one PCI Express x4 card slot, one PCI Express x8 card slot, and two PCI Express x16
card slots (graphics card available on some models).
To replace a full-length PCI Express card, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the PCI Express card slots.

Chapter 7. Installing or replacing hardware

3. At the rear of the computer, press the release button 1 to open the card latch 2 .

Figure 18. Opening the PCI card latch

4. Pivot the tab on the front fan assembly outward to open the latch inside.

Figure 19. Opening the latch on the front fan assembly

ThinkStation P410 User Guide

5. Grasp the old card that is currently installed and gently pull it out of the slot.
Notes:
• The card fits tightly into the slot. If necessary, alternately move each side of the card a small amount
until the card is removed from the slot.
• If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage
the latch. Then grasp the card and gently pull it out of the slot.

Figure 20. Disengaging the card retaining latch

Figure 21. Removing the full-length PCI Express card

6. Remove the new full-length PCI Express card from its static-protective package.

Chapter 7. Installing or replacing hardware

7. Align the notch on the new full-length PCI Express card with the slot key in a PCI Express x16 card
slot on the system board. Then, insert the new card downward into the card slot until it is secured
tightly. See “Parts on the system board” on page 5.
Note: Ensure that the memory-slot retaining clips are closed before you install the card to avoid any
interference during the installation.

Figure 22. Installing a full-length PCI Express card

8. Pivot the tab on the front fan assembly inward to close the latch inside.

Figure 23. Closing the latch on the front fan assembly

ThinkStation P410 User Guide

9. Pivot the card latch to the closed position to secure the full-length PCI Express card.

Figure 24. Pivoting the card latch

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

M.2 solid-state drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To install or replace an M.2 solid-state drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.
3. Depending on whether you are installing or replacing an M.2 solid-state drive, do one of the following:
• If you are replacing an M.2 solid-state drive, do the following:
a. Locate and remove the M.2 solid-state drive adapter. See “PCI Express card” on page 61.

Chapter 7. Installing or replacing hardware

b. The heat sink is secured by two mounting studs. Pinch the clips of the studs inward 1 and
push the studs upward 2 to release the heat sink. Then, lift the heat sink off the M.2 solid-state
drive adapter 3 .

Figure 25. Removing the heat sink from the M.2 solid-state drive adapter

c. The M.2 solid-state drive is secured by a retention latch. Pull the handle of the retention latch
outward to release the M.2 solid-state drive. Then, gently pull the M.2 solid-state drive out of
the M.2 slot.

Figure 26. Removing the M.2 solid-state drive

• If you are installing an M.2 solid-state drive, pull outward the handle of the retention latch in the
M.2 solid-state drive adapter.

ThinkStation P410 User Guide

4. Ensure that a thermal pad is placed in position on the M.2 solid-state drive adapter.

Figure 27. Installing the thermal pad

5. Insert the new M.2 solid-state drive into the M.2 slot. Then, insert the plug of the retention latch into the
hole to secure the new drive.

Figure 28. Installing the M.2 solid-state drive

Chapter 7. Installing or replacing hardware

6. Position the heat sink on the M.2 solid-state drive adapter. Ensure that the two mounting studs in the
heat sink are aligned with the holes in the M.2 solid-state drive adapter. Then, push the mounting studs
downward to secure the heat sink to the adapter.

Figure 29. Installing the heat sink

7. Install the M.2 solid-state drive adapter into the appropriate PCI Express card slot on the system board.
See “PCI Express card” on page 61.
Note: It is recommended that you install the M.2 solid-state drive adapter into the PCI Express x16 card
slot. See “Parts on the system board” on page 5.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Memory module
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Your computer has four memory slots for installing or replacing DDR4 DIMMs that provide up to a maximum
of 128 GB system memory. When installing or replacing a memory module, use the following guidelines:
• Use any of DDR4 ECC UDIMMs or DDR4 ECC RDIMMs for your computer. Do not install the UDIMMs
and RDIMMs into the same computer.
• Use 8 GB ECC UDIMMs up to a maximum of 32 GB.
• Use 8 GB, 16 GB, or 32 GB ECC RDIMMs in any combination up to a maximum of 128 GB system memory.

ThinkStation P410 User Guide

Install memory modules in the numerical order as shown. The numbers 1, 2, 3, and 4 indicate the installation
sequence.

Figure 30. Memory module installation–order

To install or replace a memory module, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.
3. Locate the memory slots. See “Parts on the system board” on page 5.
4. Remove any parts that might prevent your access to the memory slots. Depending on your computer
model, you might need to remove the PCI Express x16 graphics card for easier access to the memory
slots. See “PCI Express card” on page 61.
5. Depending on whether you are installing or replacing a memory module, do one of the following:

Chapter 7. Installing or replacing hardware

• If you are replacing an old memory module, open the retaining clips and gently pull the memory
module out of the memory slot.

Figure 31. Removing a memory module

• If you are installing a memory module, open the retaining clips of the memory slot into which you
want to install the memory module.

Figure 32. Opening the retaining clips

ThinkStation P410 User Guide

6. Position the new memory module over the memory slot. Ensure that the notch 1 on the memory
module is aligned with the key 2 in the slot. Push the memory module straight down into the slot until
the retaining clips completely close.

Figure 33. Installing a memory module

7. Reinstall the PCI Express x16 graphics card if you have removed it.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Optical drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Note: For some computer models, the optical-drive bay might be installed with an optical drive, a 5.25-inch
flex module, a flex storage enclosure, a front-access storage enclosure, or an optical/storage combination
enclosure.
To install or replace an optical drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Remove the front bezel. See “Front bezel” on page 59.
3. If you are installing an optical drive, do the following:
a. Remove the metal static shield from the desired drive bay.

Chapter 7. Installing or replacing hardware

b. Locate the optical-drive retainer from the left side of the computer. Push the retainer downwards
to unlock the retainer. Then lift the retainer out of the chassis.

Figure 34. Removing the optical-drive retainer from the computer

• If you are replacing an optical drive, do the following:
a. Disconnect cables from the rear of the optical drive, press the release button 1 , and then slide
the optical drive out of the chassis.

Figure 35. Removing the optical drive

b. Remove the optical drive retainer from the left side of the optical drive.

ThinkStation P410 User Guide

4. Install the optical drive retainer onto the left side of the new optical drive.

Figure 36. Installing the optical drive retainer

5. Slide the new optical drive into the drive bay from the front of the computer until the optical drive
snaps into position.

Figure 37. Installing the optical drive

6. Connect the cables to the rear of the new optical drive.

Figure 38. Connecting the cables to the rear of the new optical drive

7. If you are installing a new optical drive, remove the plastic panel in the front bezel for the desired
drive bay.
What to do next:
• To work with another piece of hardware, go to the appropriate section.

Chapter 7. Installing or replacing hardware

• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Storage drive in the front-access storage enclosure
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
You can install or replace a storage drive in the front-access storage enclosure. The storage drive can be
hot-swappable, which means that you can install or replace the drive without even turning off your computer.
The storage drive in the front-access storage enclosure is hot-swappable only when the following
requirements are met:
• The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the system
board. To verify the cable connection, see “Preparing your computer and removing the computer cover”
on page 57 and “Parts on the system board” on page 5 for more information.
• The operating system of your computer does not reside on the storage drive installed in the front-access
storage enclosure.
Attention: If any of the above requirements are not met, do not install or replace the storage drive when the
computer is turned on. Otherwise, data on the storage drive might get damaged.
3.5-inch storage drive
To install or replace a 3.5-inch storage drive, do the following:
1. Before removing an old 3.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.

Figure 39. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the
front-access storage enclosure.

Figure 40. Removing the bracket from the front-access storage enclosure

ThinkStation P410 User Guide

4. Flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket.

Figure 41. Removing the 3.5-inch storage drive from the bracket

5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins 1 on the bracket
with the corresponding holes in the new storage drive.
Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
• Do not touch the circuit board on the storage drive during operation.

Figure 42. Installing the 3.5-inch storage drive into the bracket

Chapter 7. Installing or replacing hardware

6. Slide the bracket with the new 3.5-inch storage drive into the front-access storage enclosure until it
snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with
the key.

Figure 43. Installing the 3.5-inch storage drive into the front-access storage enclosure

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.
2.5-inch storage drive
To install or replace a 2.5-inch storage drive, do the following:
1. Before removing an old 2.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
2. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.

Figure 44. Opening the front-access storage enclosure cover

3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the
front-access storage enclosure.

Figure 45. Removing the bracket from the front-access storage enclosure

ThinkStation P410 User Guide

4. If you are replacing a 2.5-inch storage drive, do the following:
a. Flex both sides of the bracket to remove the 2.5-inch storage drive from the bracket.

Figure 46. Removing the 2.5-inch storage drive from the bracket

b. Lift the tab 1 of the metal bracket and push the metal bracket with force as shown. Then slide the
bracket and remove it from the plastic frame.

Figure 47. Removing the metal bracket from the plastic frame of the converter

c. Carefully flex both sides of the metal bracket to remove the storage drive from the bracket.

Figure 48. Removing the storage drive from the metal bracket

5. To install a new 2.5-inch storage drive into the front-access storage enclosure, do the following:

Chapter 7. Installing or replacing hardware

a. Carefully flex both sides of the metal bracket and align the four tabs 1 on the metal bracket with the
corresponding holes in the new storage drive.
Note: Ensure that the connectors of the storage drive face toward the tab of the metal bracket.

Figure 49. Installing the 2.5-inch storage drive into the metal bracket

b. Insert the four posts 1 on the metal bracket into the corresponding slots in the plastic frame
as shown.

Figure 50. Inserting the metal bracket into the plastic frame of the converter

ThinkStation P410 User Guide

c. Push the metal bracket down until the tab 1 is slightly curved. Then, push the bracket with the
storage drive forward as shown until the tab 1 snaps into position.

Figure 51. Installing the metal bracket into the plastic frame of the converter

d. Flex both sides of the plastic bracket and align pins 1 on the plastic bracket with the corresponding
holes in the plastic frame of the converter.
Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the
bracket.
• Do not touch the circuit board on the storage drive during operation.

Figure 52. Installing the converter with the 2.5-inch storage drive into the plastic bracket

Chapter 7. Installing or replacing hardware

6. Slide the plastic bracket with the new 2.5-inch storage drive into the front-access storage enclosure
until it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure
cover with the key.

Figure 53. Installing the bracket with the 2.5-inch storage drive into the front-access storage enclosure

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Device in the optical/storage combination enclosure
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
An optical/storage combination enclosure might be equipped with one or both of the following components:
• Slim optical drive
• Hard disk drive
Installing or replacing a device in the optical/storage combination enclosure involves the following operations:
•

“Slim optical drive” on page 82

•

“Hard disk drive” on page 83

Note: For a flex storage enclosure, the information about installing or replacing a hard disk drive also applies.

Slim optical drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To install or replace a slim optical drive in the optical/storage combination enclosure, do the following:
1. Slide the enclosure out of the chassis. See “Optical drive” on page 73.

ThinkStation P410 User Guide

2. If you are replacing an old slim optical drive, press the clip through the hole in the top of the enclosure
as shown and push forward the slim optical drive. Then, slide the slim optical drive out of the enclosure.

Figure 54. Removing the slim optical drive from the enclosure

3. Insert a new slim optical drive into the enclosure until you hear a click. The slim optical drive is secured
in place.

Figure 55. Installing the slim optical drive in the enclosure

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Hard disk drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To install or replace a hard disk drive in the optical/storage combination enclosure, do the following:
1. Slide the enclosure out of the chassis. See “Optical drive” on page 73.

Chapter 7. Installing or replacing hardware

2. Pinch the two clips toward each other as shown to open the rear cover of the enclosure.

Figure 56. Opening the enclosure from the rear

3. If you are replacing an old hard disk drive, do the following:
a. Slide the hard disk drive out of the rear of the enclosure.

Figure 57. Removing the hard disk drive from the rear

b. Flex two sides of the bracket to remove the hard disk drive from the bracket.

ThinkStation P410 User Guide

4. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and
pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit
board 5 on the bottom of the hard disk drive.

Figure 58. Installing the hard disk drive into the bracket

5. Slide the new hard disk drive into the enclosure from the rear until it snaps into position.

Figure 59. Installing the hard disk drive into the enclosure

Chapter 7. Installing or replacing hardware

6. Pivot the rear cover of the enclosure inward until you hear a click. The rear cover is secured in place.

Figure 60. Pivoting the rear cover inward

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Battery
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Your computer has a special type of memory that maintains the date, time, and settings for built-in features.
A battery keeps this information active when you turn off the computer.
The battery normally requires no charging or maintenance throughout its life; however, no battery lasts
forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An
error message is displayed when you turn on the computer.
Refer to the “Lithium coin cell battery notice” in the Safety, Warranty, and Setup Guide for information about
replacing and disposing of the battery.
To replace the battery, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the battery. See “Parts on the system board” on page 5.
3. Remove the old battery.

Figure 61. Removing the old battery

ThinkStation P410 User Guide

4. Install a new battery.

Figure 62. Installing a new battery

5. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on
page 98.
Note: When the computer is turned on for the first time after replacing the battery, an error message
might be displayed. This is normal after replacing the battery.
6. Turn on the computer and all attached devices.
7. Use the Setup Utility program to set the date, time, and any passwords. See “Using the Setup Utility
program” on page 33.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Cover presence switch
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To replace the cover presence switch, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the cover presence switch. See “Computer components” on page 5.
3. Disconnect the cover presence switch cable from the cover presence switch connector on the system
board. See “Parts on the system board” on page 5.
4. Remove the screw that secures the cover presence switch and remove the cover presence switch
from the chassis.

Figure 63. Removing the cover presence switch

Chapter 7. Installing or replacing hardware

5. Position the new cover presence switch so that the screw hole in the cover presence switch is aligned
with the corresponding hole in the chassis. Then install the screw to secure the cover presence
switch to the chassis.

Figure 64. Installing the cover presence switch

6. Connect the cover presence switch cable to the cover presence switch connector on the system
board. See “Parts on the system board” on page 5.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Power supply assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
CAUTION:

Hazardous moving parts. Keep fingers and other body parts away.

ThinkStation P410 User Guide

CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.
To replace the power supply assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Disconnect the power supply assembly cables from the system board and all drives. See “Parts on
the system board” on page 5.
3. Release the power supply assembly cables from the cable clips and ties.
4. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the
power supply assembly. Then slide the power supply assembly to the front of the computer and then lift
it out of the chassis.

Figure 65. Removing the screws for the power supply assembly

5. Ensure that the new power supply assembly is the correct replacement.
6. Install the new power supply assembly into the chassis so that the screw holes in the power supply
assembly align with those in the chassis.
7. Install and tighten the four screws to secure the power supply assembly.
Note: Use only screws provided by Lenovo.
8. Connect the power supply assembly cables to the system board and each of the drives.
9. Secure the power supply assembly cables with the cable clips and ties in the chassis.

Chapter 7. Installing or replacing hardware

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Heat sink and fan assembly
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
CAUTION:
The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the
computer and wait several minutes until the computer is cool.
To replace the heat sink and fan assembly, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Lay the computer on its side for easier access to the system board.
3. Locate the heat sink and fan assembly. See “Parts on the system board” on page 5.
4. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system
board. See “Parts on the system board” on page 5.
5. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly
to the system board:
a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 .
b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 .
Note: Carefully remove the four screws to avoid any possible damage to the system board. The four
screws cannot be removed from the heat sink and fan assembly.

Figure 66. Removing the heat sink and fan assembly

ThinkStation P410 User Guide

6. Lift the failing heat sink and fan assembly off the system board.
Notes:
• You might have to gently twist the heat sink and fan assembly to free it from the microprocessor.
• Do not touch the thermal grease while handling the heat sink and fan assembly.
7. Position the new heat sink and fan assembly on the system board. Ensure that the four screws are
aligned with the holes in the system board.
Note: Ensure that the heat sink and fan assembly cable is toward the microprocessor fan connector
on the system board.
8. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly.
Do not over-tighten the screws.
a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 .
b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 .
9. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system
board. See “Parts on the system board” on page 5.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Primary hard disk drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To replace the primary hard disk drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the primary hard disk drive. See “Computer components” on page 5.
3. Disconnect the signal cable and the power cable from the hard disk drive.
4. Pull the handle to release and remove the hard disk drive from the drive cage.

Figure 67. Removing the primary hard disk drive

5. Flex the sides of the bracket to remove the hard disk drive from the bracket.

Chapter 7. Installing or replacing hardware

6. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and
pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit
board 5 on the bottom of the hard disk drive.

Figure 68. Installing the hard disk drive into the bracket

7. Slide the new hard disk drive into the drive cage until it snaps into position.

Figure 69. Installing the primary hard disk drive

8. Connect the signal cable and the power cable to the new hard disk drive.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Secondary hard disk drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
Note: Your computer comes with a secondary storage drive bay for installing or replacing a secondary
3.5-inch hard disk drive or a 2.5-inch solid-state drive.
To replace the secondary hard disk drive, do the following:

ThinkStation P410 User Guide

1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the secondary hard disk drive. See “Computer components” on page 5.
3. Disconnect the signal cable and the power cable from the hard disk drive.
4. Pull the handle to release and remove the hard disk drive from the hard-disk-drive cage.

Figure 70. Removing the secondary hard disk drive

5. Flex the sides of the bracket to remove the hard disk drive from the bracket.
6. To install a new hard disk drive into the bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and
pin 4 on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit
board 5 on the bottom of the hard disk drive.

Figure 71. Installing the hard disk drive into the bracket

Chapter 7. Installing or replacing hardware

7. Slide the new hard disk drive into the drive cage until it snaps into position.

Figure 72. Installing the secondary hard disk drive

Solid-state drive
The solid-state drive is only available on some models. This section provides the following instructions:
•

“Installing the solid-state drive” on page 94

•

“Replacing the solid-state drive” on page 96

Installing the solid-state drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To install the solid-state drive, do the following:

ThinkStation P410 User Guide

1. Install the solid-state drive into the storage converter shipped with the solid-state drive. Then install the
four screws to secure the solid-state drive to the storage converter.

Figure 73. Installing the solid-state drive into the storage converter

2. Remove the 3.5-inch storage drive bracket out of the chassis.
3. To install the storage converter into the 3.5-inch storage drive bracket, flex the bracket and align pin 1 ,
pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter.

Figure 74. Installing the storage converter together with the solid-state drive into the storage drive bracket

4. Install the storage converter with the bracket into the desired storage drive bay. See “Primary hard disk
drive” on page 91 or “Secondary hard disk drive” on page 92.
5. Connect the signal cable and the power cable to the solid-state drive.

Chapter 7. Installing or replacing hardware

What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Replacing the solid-state drive
Attention: Do not open your computer or attempt any repair before reading and understanding the “Read
this first: Important safety information” on page v.
To replace the solid-state drive, do the following:
1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 57.
2. Locate the desired storage drive bay. See “Internal drives” on page 7.
3. Disconnect the signal cable and power cable from the solid-state drive.
4. Remove the storage converter with the solid-state drive from the storage drive bay. See “Primary hard
disk drive” on page 91 or “Secondary hard disk drive” on page 92.
5. Flex the sides of the plastic 3.5-inch storage drive bracket to remove the storage converter from the
bracket.

Figure 75. Removing the storage converter from the 3.5-inch storage drive bracket

ThinkStation P410 User Guide

6. Remove the four screws that secure the solid-state drive. Then lift the solid-state drive out of the
storage converter.

Figure 76. Removing the solid-state drive from the storage converter

7. Install a new solid-state drive into the storage converter. Then install the four screws to secure the
new solid-state drive to the storage converter.

Figure 77. Installing the new solid-state drive into the storage converter

Chapter 7. Installing or replacing hardware

8. To install the storage converter into the 3.5-inch storage drive bracket, flex the bracket and align pin 1 ,
pin 2 , pin 3 , and pin 4 on the bracket with the corresponding holes in the storage converter.

Figure 78. Installing the storage converter with the new solid-state drive into the storage drive bracket

9. Install the storage converter with the bracket into the storage drive bay. See “Primary hard disk drive” on
page 91 or “Secondary hard disk drive” on page 92.
10. Connect the signal cable and the power cable to the solid-state drive.
What to do next:
• To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 98.

Completing the parts replacement
After completing the installation or replacement for all parts, reinstall the computer cover and reconnect
cables. Depending on the parts you installed or replaced, you might need to confirm the updated information
in the Setup Utility program. Refer to “Using the Setup Utility program” on page 33.
To reinstall the computer cover and reconnect cables to your computer, do the following:
1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left
inside your computer. See “Computer components” on page 5 for the locations of various components
in your computer.
2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of
the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.

ThinkStation P410 User Guide

3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer
cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snaps
into position.

Figure 79. Reinstalling the computer cover

4. Install the screws to secure the computer cover.
5. Place the computer in an upright position.
6. If there is any locking device available, lock the computer cover. See “Locking your computer” on
page 27.
7. Reconnect the external cables and power cords to the corresponding connectors on the computer.
See “Hardware locations” on page 1.
8. Update the configuration of your computer if necessary. See “Using the Setup Utility program” on
page 33.
9. If a newly installed hardware component does not work correctly, update the device driver. See
“Keeping your computer current” on page 24.

Chapter 7. Installing or replacing hardware

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Chapter 8. Getting information, help, and service
This chapter contains the following topics:
•

“Information resources” on page 101

•

“Help and service” on page 102

Information resources
You can use the information in this section to access useful resources relating to your computing needs.

Accessing the user guide in various languages
To access the user guide in various languages, go to:
http://www.lenovo.com/support

Windows help system
The Windows help system provides you with detailed information about using the Windows operating system.
To access the Windows help system, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Help and Support. You can choose to use the online or offline help at the
bottom of the screen.
• For Windows 10: Click Get Help.
Note: Using online help for Windows 7 or the help for Windows 10 requires an active Internet connection.

Safety and warranty
The Safety, Warranty, and Setup Guide provided with your computer contains important safety information,
product warranty terms, initial setup procedure, and legal notices. Ensure that you read and understand all
safety information in the Safety, Warranty, and Setup Guide before using your computer.
In addition, read and understand “Read this first: Important safety information” on page v before using your
computer. This preface provides additional safety information that applies to topics and tasks described in
this User Guide.

Lenovo Web site
The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy,
upgrade, and maintain your computer. You also can do the following:
• Shop for desktop and notebook computers, monitors, projectors, upgrades, and accessories for your
computer, and special offers.
• Purchase additional services, such as support for hardware, operating systems, programs, network
setup and configuration, and custom installations.
• Purchase upgrades and extended hardware repair services.
• Access troubleshooting and support information for your computer model and other supported products.
• Find a Service Provider located near you.
© Copyright Lenovo 2016, 2017

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Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
• Lenovo Support phone numbers

Frequently asked questions
For the answers to frequently asked questions about your computer, go to:
http://www.lenovo.com/support/faq

Help and service
This section provides information about obtaining help and service.

Calling for service
During the warranty period, you can get help and information by telephone through the Customer Support
Center. For the warranty period of your computer, go to http://www.lenovo.com/warranty-status. For a list of
Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
• Engineering Change management - There might be changes that are required after a product has
been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your
hardware available.
These items are not covered by the warranty:
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
If possible, be at your computer when you call. Have the following information available:
• Machine type and model
• Serial numbers of your hardware products
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ThinkStation P410 User Guide

• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information

Using other services
You might travel with your computer or relocate it to a country or region where the machine type for your
desktop or notebook computer is sold. In such a situation, your computer might be eligible for International
Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or
on-site service) that is provided in the servicing country. Service centers in certain countries might not be
able to service all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.
To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries or regions where service is available, go to http://www.lenovo.com/support.
For technical assistance with the installation of or questions related to Service Packs for your preinstalled
Microsoft Windows product, go to http://support.microsoft.com. You also can contact the Lenovo Customer
Support Center for help. Some fees might apply.

Purchasing additional services
During and after the warranty period, you can purchase additional services. Examples of these additional
services include:
• Support for hardware, operating systems, and programs
• Network setup and configuration services
• Upgraded or extended hardware repair services
• Custom installation services
Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
http://www.lenovo.com

Chapter 8. Getting information, help, and service

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Appendix A. System memory speed
The Intel Xeon® microprocessor families compatible with this ThinkStation computer feature an integrated
memory controller, which provides the microprocessor with direct access to the system memory. Because
of this design, the system memory speed will be determined by a number of factors, including the
microprocessor model and the type, speed, size (capacity), and number of DIMMs installed. Refer to the
following table for the information on the supported system memory speed for your own computer model.
Table 1. DIMM type and speed: UDIMM PC4-2400
DIMM operating voltage

Microprocessor model

Memory frequency

1.2 V

Intel Xeon E5-2637 v4, E5-1680 v4,
E5-1660 v4, E5-1650 v4, E5-1630 v4,
E5-1620 v4

2400 MHz

1.2 V

Intel Xeon E5-2630 v4, E5-2623 v4,
E5-2620 v4, E5-1607 v4, E5-1603 v4

2133 MHz

1.2 V

Intel Xeon E5-2609 v4, E5-2603 v4

1866 MHz

Table 2. DIMM type and speed: RDIMM PC4-2400
DIMM operating voltage

Microprocessor model

Memory frequency

1.2 V

Intel Xeon E5-2637 v4, E5-1680 v4,
E5-1660 v4, E5-1650 v4, E5-1630 v4,
E5-1620 v4

2400 MHz

1.2 V

Intel Xeon E5-2630 v4, E5-2623 v4,
E5-2620 v4, E5-1607 v4, E5-1603 v4

2133 MHz

1.2 V

Intel Xeon E5-2609 v4, E5-2603 v4

1866 MHz

105

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Appendix B. Supplemental information about the Ubuntu
operating system
In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled
Ubuntu® operating system.
If the Ubuntu operating system is available on your computer, read the following information before you use
the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled
applications in this documentation.
Accessing the Lenovo Limited Warranty
This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited
Warranty at:
http://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:
/usr/share/doc/lenovo-doc
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office
or reseller to obtain a printed version of the LLW.
Accessing the Ubuntu help system
The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the
help system from the Unity, move your pointer to the Launch bar, and then click the Help icon. If you cannot
find the Help icon from the Launch bar, click the Search icon, and type Help to search it.
To learn more about the Ubuntu operating system, go to:
http://www.ubuntu.com
Getting support information
If you need help, service, technical assistance, or more information about the Ubuntu operating system or
other applications, contact the provider of the Ubuntu operating system or the provider of the application.
If you need the service and support for hardware components shipped with your computer, contact
Lenovo. For more information about how to contact Lenovo, refer to the User Guide and Safety, Warranty,
and Setup Guide.
To access the latest User Guide and Safety, Warranty, and Setup Guide, go to:
http://www.lenovo.com/support

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Appendix C. Regulatory information
The latest compliance information is available at
http://www.lenovo.com/compliance.

Export classification notice
This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.

Electronic emissions notices
The following information refers to Lenovo personal computer machine types 30B2 and 30B3.

Federal Communications Commission Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
Phone Number: 919-294-5900

109

EU Contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

Models without a radio device: This product is in conformity with the protection requirements of EU
Council EMC Directive 2014/30/EU on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
Models with a radio device: This product is in conformity with all the requirements and essential
norms that apply to EU Council R&TTE Directive 1999/5/EC (until June 12, 2017) and Council
Radio Equipment Directive 2014/53/EU (from June 13, 2017) on the approximation of the laws
of the Member States relating to radio equipment. The full text of the system EU declaration of
conformity and the EU wireless module declarations are available at the following Internet address:
http://www3.lenovo.com/us/en/social_responsibility/EU_DoC_workstations/
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from
a non-recommended modification of the product, including the installation of option cards from other
manufacturers. This product has been tested and found to comply with the limits for Class B equipment
according to European Standards harmonized in the Directives in compliance. The limits for Class B
equipment were derived for typical residential environments to provide reasonable protection against
interference with licensed communication devices.
German Class B compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU (früher 2004/108/EC) zur
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten
und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EMV EU Richtlinie 2014/30/EU (früher 2004/108/EWG) in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische
Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU (früher 2004/108/EC), für
Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

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Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Korean wireless-radio compliance information

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the power mains with rated current
less than or equal to 20 A per phase

Japan notice for ac power cord
The ac power cord shipped with your product can be used only for this specific product. Do not use the ac
power cord for other devices.

Lenovo product service information for Taiwan

Keyboard and mouse compliance statement for Taiwan

Eurasian compliance mark

Brazil audio notice
Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

Mexico wireless-radio compliance information
Advertencia: En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Appendix C. Regulatory information

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Additional regulatory information
For additional regulatory information, refer to the Regulatory Notice shipped with your computer. Depending
on the configuration of your computer and the country or region where the computer was purchased,
you might have received additional printed regulatory notices. All regulatory notices are available on the
Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to
http://www.lenovo.com/support.

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Appendix D. WEEE and recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers various programs and services to assist equipment owners in
recycling their IT products. The latest environmental information is available at
http://www.lenovo.com/ecodeclaration.

Important WEEE information

The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for
example, the European WEEE Directive, India E-Waste Management & Handling Rules). Appliances are
labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE).
These regulations determine the framework for the return and recycling of used appliances as applicable
within each geography. This label is applied to various products to indicate that the product is not to be
thrown away, but rather put in the established collection systems for reclaiming these end of life products.
Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of life
EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,
and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health
due to the presence of hazardous substances. Lenovo electrical and electronic equipment (EEE) may contain
parts and components, which at end-of-life might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of
sale or any distributor that sells electrical and electronic equipment of the same nature and function as
the used EEE or WEEE.
For additional WEEE information, go to:
http://www.lenovo.com/recycling
WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations
under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.

Recycling information for Japan
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property
of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of

113

Resources. Computers and monitors are categorized as industrial waste and should be properly disposed
of by an industrial waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting
and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For
details, visit the Lenovo Web site at http://www.lenovo.com/recycling/japan. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers
and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of
charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at
http://www.lenovo.com/recycling/japan.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Disposing of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer
clock while the computer is off or disconnected from the main power source. If you need to replace it with a
new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal
operator, and follow their instructions. Disposal of a lithium battery must comply with local ordinances
and regulations.

Recycling information for Brazil
Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua
um produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
reciclar@lenovo.com, informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.

Battery recycling information for Taiwan

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Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the
framework for the return and recycling of used batteries and accumulators as applicable throughout the
European Union. This label is applied to various batteries to indicate that the battery is not to be thrown
away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate
that they are to be collected separately and recycled at end of life. The label on the battery may also
include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for
cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted
municipal waste, but use the collection framework available to customers for the return, recycling, and
treatment of batteries and accumulators. Customer participation is important to minimize any potential
effects of batteries and accumulators on the environment and human health due to the potential presence of
hazardous substances.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection
facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.
Disposing of lithium batteries and battery packs from Lenovo products
A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the
battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact
your place of purchase or a waste-disposal operator, and follow their instructions.
Disposing of battery packs from Lenovo products
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can
find details on the battery pack in the product documentation. If you need to dispose of a battery pack,
insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal
operator, and follow their instructions. You also can refer to the instructions provided in the user guide
for your product.
For proper collection and treatment, go to:
http://www.lenovo.com/lenovo/environment

Appendix D. WEEE and recycling information

115

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Appendix E. Restriction of Hazardous Substances Directive
(RoHS)
The latest environmental information is available at
http://www.lenovo.com/ecodeclaration.

European Union RoHS
This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of Directive
2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo worldwide compliance on RoHS, go to:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

China RoHS

Turkish RoHS
The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use
of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE).

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Ukraine RoHS

India RoHS
RoHS compliant as per E-Waste (Management & Handling) Rules.

Taiwan RoHS

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Appendix F. ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department
of Energy aimed at saving money and protecting the environment through energy efficient products and
practices.
Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation. Some
models of the following machine types have been designed and tested to conform to the ENERGY STAR
program requirement for computers at the time of manufacture: 30B20003US and 30B20002US. For more
information about ENERGY STAR ratings for Lenovo computers, go to:
http://www.lenovo.com
By using ENERGY STAR compliant products and taking advantage of the power-management features of
your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to
potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions.
For more information about ENERGY STAR, go to:
http://www.energystar.gov
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To
help in this endeavor, set the following power-management features to take effect when your computer has
been inactive for a specified duration:
Table 3. ENERGY STAR power-management features
Windows 7 or Windows 10 operating system
Power plan: Default
• Turn off the display: After 10 minutes
• Put the computer to sleep: After 25 minutes
• Advanced power settings:
– Turn off hard disk drives: After 20 minutes
– Hibernate: Never

To awaken your computer from a Sleep mode, press any key on your keyboard.
To change power settings, do the following:
1. Click the Start button to open the Start menu.
2. Depending on your Windows version, do one of the following:
• For Windows 7: Click Control Panel.
• For Windows 10: Click Windows System ➙ Control Panel.
3. View Control Panel by Large icons or Small icons, and then click Power Options.

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4. Follow the instructions on the screen.

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Appendix G. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the products and/or the programs described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

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Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
The Lenovo logo
ThinkStation
The ThinkStation logo
ThinkVantage
Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
Intel, Thunderbolt, and Xeon are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Linux is a registered trademark of Linus Torvalds.
DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association.
Ubuntu is a registered trademark of Canonical Ltd.
Other company, product, or service names may be trademarks or service marks of others.

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