Lenovo X1 Yoga Hmm En Sp40K88722 02 User Manual (English) Hardware Maintenance Think Pad (Type 20JD, 20JE, 20JF, 20JG) 2nd Gen Laptop (Think Pad) Type 20JG
2017-06-19
User Manual: Lenovo X1 Yoga Hmm En Sp40K88722 02 (English) Hardware Maintenance Manual - ThinkPad X1 Yoga (Type 20JD, 20JE, 20JF, 20JG) X1 Yoga 2nd Gen (Type 20JD, 20JE, 20JF, 20JG) Laptop (ThinkPad) - Type 20JG 20JG
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Hardware Maintenance Manual Machine Types: 20JD, 20JE, 20JF, and 20JG Note: Before using this information and the product it supports, be sure to read the general information under Appendix A “Notices” on page 91. Third Edition (June 2017) © Copyright Lenovo 2017. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925. Contents About this manual. . . . . . . . . . . iii Chapter 1. Safety information . . . . . . 1 General safety . . . . . . . . . . . . . . . Electrical safety . . . . . . . . . . . . . . Safety inspection guide . . . . . . . . . . . Handling devices that are sensitive to electrostatic discharge. . . . . . . . . . . . . . . . . Grounding requirements . . . . . . . . . . . Safety notices (multilingual translations) . . . . . Chapter 2. Important service information . . . . . . . . . . . . . . . . . 1 1 2 . . . 3 4 4 19 Strategy for replacing FRUs . . . . . . . . . Strategy for replacing an M.2 solid-state drive . . . . . . . . . . . . . . . . . Important notice for replacing a system board . . . . . . . . . . . . . . . . How to use error message . . . . . . . . Strategy for replacing FRUs for CTO, special-bid, and standard models . . . . . . . . . . . . Product definition . . . . . . . . . . . . FRU identification. . . . . . . . . . . . 19 Chapter 3. General checkout . . . . . 23 What to do first . . . . . . . . . . . Checkout guide . . . . . . . . . . . Lenovo Companion . . . . . . . . Quick test programs. . . . . . . . UEFI diagnostic program . . . . . . Bootable diagnostic programs. . . . Power system checkout . . . . . . . . Checking the ac power adapter . . . Checking the battery and operational charging . . . . . . . . . . . . Checking the coin-cell battery . . . . 20 20 . . . . . . . . . . . . . . 31 32 32 33 33 33 34 34 35 35 37 37 37 38 Chapter 5. YOGA Modes . . . . . . . 39 Chapter 6. Locations . . . . . . . . . 41 . . . . . . . . 23 24 24 24 25 25 26 26 . . . . . . 26 27 Chapter 7. FRU replacement notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recovery information . . . . . . . . . . . . Resetting your computer . . . . . . . . . Using advanced startup options . . . . . . Recovering your operating system if Windows 10 fails to start . . . . . . . . . . . . . Creating and using a recovery USB drive . . Passwords . . . . . . . . . . . . . . . . Power-on password . . . . . . . . . . . Hard disk password . . . . . . . . . . . 20 20 20 29 29 29 29 29 30 31 31 31 and . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Locating computer controls, connectors, indicators. . . . . . . . . . . . . Front view. . . . . . . . . . . Left-side view . . . . . . . . . Right-side view. . . . . . . . . Rear view . . . . . . . . . . . Bottom view . . . . . . . . . . Status indicators . . . . . . . . Locating FRUs and CRUs . . . . . . Major FRUs . . . . . . . . . . LCD FRUs . . . . . . . . . . Miscellaneous parts and other FRUs Connector and cable guide . . . . Looking up FRU information . . . . . Chapter 4. Related service information . . . . . . . . . . . . . . © Copyright Lenovo 2017 19 Supervisor password . . . . . . . . How to remove the power-on password . How to remove the hard disk password . Power management . . . . . . . . . . Sleep mode . . . . . . . . . . . . Hibernation mode . . . . . . . . . Symptom-to-FRU index . . . . . . . . . Numeric error codes . . . . . . . . Error messages . . . . . . . . . . Beep symptoms . . . . . . . . . . No-beep symptoms . . . . . . . . . LCD-related symptoms . . . . . . . Intermittent problems . . . . . . . . Undetermined problems . . . . . . . . . . . . . . . . . . . . Common service tools . . . . . . . . . . Screw notices . . . . . . . . . . . . . . Retaining serial numbers. . . . . . . . . . Restoring the serial number of the system unit . . . . . . . . . . . . . . . . Retaining the UUID . . . . . . . . . . Reading or writing the ECA information . . . . . . . . . . . . . . . 41 41 42 42 42 43 43 44 46 48 49 50 53 55 . . . 55 55 56 . . . 56 57 58 Chapter 8. Removing or replacing a FRU . . . . . . . . . . . . . . . . . . 59 General guidelines . . . . . . . . . . . . . Before servicing the computer . . . . . . . . 59 60 i Removing external devices . . . . . . Disabling the built-in battery . . . . . Removing the micro SIM card . . . . Removing ThinkPad Pen Pro . . . . . Removing a major FRU . . . . . . . . . 1010 Base cover assembly . . . . . . 1020 M.2 SSD . . . . . . . . . . . 1030 WLAN card . . . . . . . . . . 1040 WWAN card. . . . . . . . . . 1050 Coin-cell battery . . . . . . . . 1060 Thermal fan assembly . . . . . . 1070 Speaker assembly . . . . . . . 1080 Battery. . . . . . . . . . . . 1090 Power button card and power-button-card cable . . . . . . . 1100 Fingerprint reader assembly and fingerprint reader cable . . . . . . . 1110 Trackpad cable, trackpad support bracket, and trackpad assembly . . . . ii Hardware Maintenance Manual . . . . . . . . . . . . . . . . . . . . . . . . . . 60 60 60 60 61 61 62 63 64 65 66 67 68 . . 69 . . 70 . . 72 1120 NFC module, NFC cable, and NFC antenna . . . . . . . . . . . . . . 1130 Pen charger . . . . . . . . . . . 1140 System board assembly . . . . . . 1150 LCD unit . . . . . . . . . . . . Removing an LCD FRU . . . . . . . . . . 2010 Stripe cover. . . . . . . . . . . 2020 LCD panel assembly and LCD cable . 2030 Camera/microphone card and sensor card . . . . . . . . . . . . . . . . 2040 Hinges . . . . . . . . . . . . . 2050 WiGig cable and antenna kit . . . . 2060 LED cable assembly . . . . . . . . . . . . . . 73 73 74 77 78 78 79 . . . . 82 84 85 88 Appendix A. Notices . . . . . . . . . . 91 Electronic emissions notices . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . 92 92 About this manual This manual contains service and reference information for the following ThinkPad® products. ThinkPad X1 Yoga Machine types (MT): 20JD, 20JE, 20JF, and 20JG Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19. © Copyright Lenovo 2017 iii iv Hardware Maintenance Manual Chapter 1. Safety information This chapter presents following safety information that you must be familiar with before you service a ThinkPad notebook computer. • “General safety” on page 1 • “Electrical safety” on page 1 • “Safety inspection guide” on page 2 • “Handling devices that are sensitive to electrostatic discharge” on page 3 • “Grounding requirements” on page 4 • “Safety notices (multilingual translations)” on page 4 General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting any heavy object: 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift. • • • • • • • 4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that you think is too heavy for you. Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. Before you start the machine, make sure that other service technicians and the customer's personnel are not in a hazardous position. Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. Keep your toolcase away from walk areas so that other people will not trip over it. Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it. Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, about 8 centimeters (3 inches) from the end. Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Attention: Metal objects are good electrical conductors. • Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes. • After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. • Reinstall all covers correctly before returning the machine to the customer. • Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan louvers or cover them with labels or stickers. Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. © Copyright Lenovo 2017 1 • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. • Disconnect all power before: – Performing a mechanical inspection – Working near power supplies – Removing or installing main units • Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position. • If you have to work on a machine that has exposed electrical circuits, observe the following precautions: – Ensure that another person, familiar with the power-off controls, is near you. Attention: Another person must be there to switch off the power, if necessary. – Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back. • • • • • • • Attention: An electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from passing through your body. – When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. – Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Observe the special safety precautions when you work with very high voltages; Instructions for these precautions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn or broken tools and testers. Never assume that power has been disconnected from a circuit. First, check that it has been powered off. Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. Do not service the following parts with the power on when they are removed from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators – Similar units as listed above This practice ensures correct grounding of the units. If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-ThinkPad features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. 2 Hardware Maintenance Manual Consider these conditions and the safety hazards they present: • Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock) • Explosive hazards, such as a damaged CRT face or a bulging capacitor • Mechanical hazards, such as loose or missing hardware To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning of every service task. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power off the computer. Disconnect the power cord. 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad alterations. Use good judgment as to the safety of any non-ThinkPad alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage. 8. Check for worn, frayed, or pinched cables. 9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. • Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. Chapter 1. Safety information 3 – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER DANGER 4 Hardware Maintenance Manual DANGER DANGER DANGER DANGER DANGER Chapter 1. Safety information 5 6 Hardware Maintenance Manual PERIGO PERIGO PERIGO PERIGO Chapter 1. Safety information 7 PERIGO PERIGO PERIGO PERIGO DANGER 8 Hardware Maintenance Manual DANGER DANGER DANGER DANGER DANGER DANGER Chapter 1. Safety information 9 DANGER VORSICHT VORSICHT VORSICHT VORSICHT 10 Hardware Maintenance Manual VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1. Safety information 11 12 Hardware Maintenance Manual Chapter 1. Safety information 13 14 Hardware Maintenance Manual Chapter 1. Safety information 15 16 Hardware Maintenance Manual Chapter 1. Safety information 17 18 Hardware Maintenance Manual Chapter 2. Important service information This chapter introduces following important service information that applies to all machine types supported by this manual: • “Strategy for replacing FRUs” on page 19 – “Strategy for replacing an M.2 solid-state drive” on page 19 – “Important notice for replacing a system board” on page 20 – “How to use error message” on page 20 • “Strategy for replacing FRUs for CTO, special-bid, and standard models” on page 20 – “Product definition” on page 20 – “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo® Support Web site at http://www.lenovo.com/support to view the software fixes, download the drivers, and follow the on-screen instructions to install the drivers. For additional assistance, customers might call the Lenovo Customer Support Center. Telephone numbers for the Lenovo Support Center are available at: http://www.lenovo.com/support/phone • Service training documents for Lenovo authorized service technicians are available at the following Web site. The disassembly and reassembly videos that show the FRU removal and replacement procedures are contained in the documents. http://www.lenovoservicetraining.com Strategy for replacing FRUs Before replacing parts: Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before replacing any FRUs listed in this manual. After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before completing the service action. To download software fixes, drivers, and UEFI BIOS, go to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on the screen. Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one. • If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. Strategy for replacing an M.2 solid-state drive Always try to run a low-level format before replacing an M.2 solid-state drive (SSD). This will cause all customer data on the M.2 SSD to be lost. Be sure that the customer has a current backup of the data before doing this task. © Copyright Lenovo 2017 19 Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten. Important notice for replacing a system board Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction. Attention: When handling a system board: • Do not drop a system board or apply any excessive force to it. • Avoid rough handling of any kind. • Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset. How to use error message Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing. Strategy for replacing FRUs for CTO, special-bid, and standard models This topic provides information about the model types and FRU identification. Product definition This topic introduces different model types and how to identify each type. Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code. The model is “CTO1” and the default country code is “WW” (example: 20A7CTO1WW). Special-bid model This is a unique configuration that has been negotiated between Lenovo and the customer. A unique machine type model (MTM) consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided to the customer to place orders (example: 20A7000955). The country code assigned is numeric and does not designate a specific country or region. The custom model factsheet for the MTM indicates which country the special bid MTM is set up for. Special-bid offering is not generally announced. Standard model Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country code. The country code assigned is alphabetic and represents a designated country or region (example: 20A70009UK). FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, and liquid crystal display (LCD). To identify the major FRUs for a product, do the following: 20 Hardware Maintenance Manual 1. Go to http://support.lenovo.com/ibasepartslookup. 2. Type the Machine Type and Serial Number in the corresponding fields. 3. Click Submit. eSupport also can be used to view the general FRU list for a product. The FRU list is a general list of components and does not contain specific model information. To get the general FRU list for a product, do the following: 1. Go to http://www.lenovo.com/support. 2. Follow the instructions on the screen to select a product. 3. Click the Product & Parts tab. 4. Select System Service Parts to view a general FRU list. Chapter 2. Important service information 21 22 Hardware Maintenance Manual Chapter 3. General checkout This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Companion” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 – “Bootable diagnostic programs” on page 25 • “Power system checkout” on page 26 Before you go to the checkout guide, be sure to read the following important notes. Important notes: • Only certified trained personnel should service the computer. • Before replacing any FRU, read the entire page on removing and replacing FRUs. • When you replace FRUs, it is recommended use new nylon-coated screws. • Be extremely careful during such write operations as copying, saving, or formatting. The sequence of the drives in the computer that you are servicing might have been altered. If you select an incorrect drive, data or programs might be overwritten. • Replace a FRU only with another FRU of the correct model. When you replace a FRU, ensure that the model of the machine and the FRU part number are correct by referring to the Web site: http://www.lenovo.com/serviceparts-lookup • A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for various reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU. • Be careful not to replace a nondefective FRU. What to do first When you return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of service technician 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Failure symptoms, error codes appearing on the display, and beep symptoms 6. Procedure index and page number in which the failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, and serial number 9. Customer's name and address Note: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. © Copyright Lenovo 2017 23 Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following are not covered under warranty: • LCD panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a PC card or the installation of an incompatible card • Improper disc insertion or use of an optical drive • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect ac power adapter on laptop products The following symptoms might indicate damage caused by nonwarranted activities: • Missing parts might be a symptom of unauthorized service or modification. • Check for obvious damage to a hard disk drive. If the spindle of a hard disk drive becomes noisy, the hard disk drive might have been dropped or subject to excessive force. Checkout guide Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook computers. Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses. 1. Identify the failing symptoms in as much detail as possible. 2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation. Lenovo Companion Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. The Lenovo Companion program is available for download at https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/. To run the Lenovo Companion program, open the Start menu and click Lenovo Companion, and then follow the instructions on the screen. Quick test programs Lenovo provides quick test programs to troubleshoot and resolve computer problems. To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1. Go to the C:\SWTOOLS\ldiag directory. 2. Double-click the gui_lsc_lite.exe file. 3. When the User Account Control window opens, click Yes. 24 Hardware Maintenance Manual 4. Select the device class to be tested. 5. Select the devices to be tested. 6. Select the test to be performed. 7. Follow the instructions on the screen to start the test. When a problem is detected, information messages are displayed. Refer to the messages to troubleshoot the problem. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test internal storage devices, view system information, and check and recover bad sectors on internal storage devices. To run the UEFI diagnostic program, do the following: 1. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page 26, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on page 34 for error code descriptions and troubleshooting hints. 2. When the ThinkPad logo is displayed, repeatedly press and release the F10 key. The main screen of the UEFI diagnostic program is displayed. 3. Follow the instructions on the screen to use the diagnostic program. Bootable diagnostic programs If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices. To use the bootable diagnostic programs, you can create a bootable diagnostic medium on a USB device or CD. To create a bootable diagnostic medium, do the following: 1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: • If you have created the bootable diagnostic medium on a USB device, do the following: 1. Attach the USB device to the computer. 2. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page 26, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on page 34 for error code descriptions and troubleshooting hints. 3. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu window opens, release the F12 key. 4. Use the arrow keys to select USB HDD and then press Enter. The diagnostic program will be launched automatically. 5. Follow the instructions on the screen to use the diagnostic program. • If you have created the bootable diagnostic medium on a CD, do the following: 1. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page 26, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on page 34 for error code descriptions and troubleshooting hints. 2. Insert the CD into the external optical drive. 3. Restart the computer. Chapter 3. General checkout 25 4. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu window opens, release the F12 key. 5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program will be launched automatically. 6. Follow the instructions on the screen to use the diagnostic program. Power system checkout To verify if a battery and an ac power adapter are functional, do the following: 1. Turn off the computer. 2. Connect the ac power adapter. 3. Turn on the computer. If the computer can be turned on, it means that either the battery or the ac power adapter is functional. 4. Insert a straightened paper clip into the emergency reset hole to reset the computer. If the computer is still powered on, it means that the ac power adapter is functional. 5. Turn off the computer. 6. Disconnect the ac power adapter and turn on the computer. If the computer can be turned on, it means the battery is functional. If you suspect a power problem, see the appropriate one of the following power supply checkouts: • “Checking the ac power adapter” on page 26 • “Checking the battery and operational charging” on page 26 • “Checking the coin-cell battery” on page 27 Checking the ac power adapter Ensure that you use the ac power adapter that is shipped with the computer to provide enough power to the computer. Note: Noise from the ac power adapter does not always indicate a defect. To check the ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Open the Lenovo Settings program and click Power to check the adapter status If the ac power adapter is working well, adapter information will be displayed on the screen. If a message is displayed warning that the power supply is not enough, replace the adapter with a proper one that is supported by the computer. If you do not see any information about the adapter, replace the adapter with a new one. If the ac power adapter is working but the computer does not charge during operation, go to “Checking the battery and operational charging” on page 26. Checking the battery and operational charging Checking the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. 26 Hardware Maintenance Manual Move your pointer to the battery-status icon in the Windows® notification area to check the battery status. The battery-status icon displays the percentage of battery power remaining and how long you can use your computer before you must charge the battery. Checking the operational charging To check whether the battery charges properly during operation, do the following: 1. Discharge the battery until the remained battery power is less than 50%. 2. Perform operational charging. Click the battery status icon in the Windows notification area to display detailed battery information. If it indicates that the battery is not charging, replace the battery. 3. Check the battery status again. If the same error still exists, replace the system board. Checking the coin-cell battery To check the coin-cell battery, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 60. 2. Remove the coin-cell battery. See “1140 System board assembly” on page 74. 3. Measure the voltage of the coin-cell battery. See the following illustration. Wire Voltage (V dc) Red +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. Chapter 3. General checkout 27 28 Hardware Maintenance Manual Chapter 4. Related service information This chapter presents following information: • “Recovery information” on page 29 • “Passwords” on page 31 • “Power management” on page 33 • “Symptom-to-FRU index” on page 34 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Recovery information This chapter provides information about the Windows recovery solutions on the Windows 10 operating system. Resetting your computer If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system. To reset your computer, do the following: Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Reset this PC section, click Get started. 3. Follow the instructions on the screen to reset your computer. Using advanced startup options The advanced startup options enable you to do the following: • Change the firmware settings of the computer • Change the startup settings of the Windows operating system • Start the computer from an external device • Restore the Windows operating system from a system image To use advanced startup options, do the following: Note: The items in the graphical user interface (GUI) might change without notice. 1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a startup option you want, and then follow the instructions on the screen. Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer operates independently from the Windows 10 operating system. It enables you to recover or repair the operating system even if the Windows 10 operating system fails to start. © Copyright Lenovo 2017 29 After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. Note: Ensure that your computer is connected to ac power during the recovery process. Creating and using a recovery USB drive You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged. It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity. The actual USB capacity that is required depends on the size of the recovery image. Attention: The creation process will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create a recovery USB drive, do the following: Note: Ensure that your computer is connected to ac power during the following process. 1. Connect a proper USB drive (at least 16 GB of storage) to the computer. 2. Type recovery in the search box on the taskbar. Then click Create a recovery drive. 3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 4. In the Recovery Drive window, follow the instructions on the screen to create a recovery USB drive. Using the recovery USB drive If you cannot start your computer, reset the computer by inserting a straightened paper clip into the emergency-reset hole. If you still cannot start your computer, use the recovery USB drive to recover your computer. To use a recovery USB drive, do the following: Note: Ensure that your computer is connected to ac power during the following process. 1. Connect the recovery USB drive to the computer. 2. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press F12. The Boot Menu window opens. 3. Select the recovery USB drive as the boot device. 4. Select a preferred keyboard layout. 5. Click Troubleshoot to display optional recovery solutions. 6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the screen to complete the process. 30 Hardware Maintenance Manual Passwords As many as three passwords may be needed for any ThinkPad notebook computer: the power-on password, the hard disk password, and the supervisor password. If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the computer is turned on. The computer does not start until the password is entered. Note: If only a supervisor password is set, the password prompt will not be displayed when the operating system is started. Power-on password A power-on password protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be started. For instructions on how to remove the power-on password, see “How to remove the power-on password” on page 32. Hard disk password There are two kinds of hard disk passwords: • User hard disk password - for the user • Master hard disk password - for the system administrator, who can use it to get access to the hard disk even if the user has changed the user hard disk password Note: There are two modes for the hard disk password: User only and Master + User. The Master + User mode requires two hard disk passwords; the system administrator enters both in the same operation. The system administrator then provides the user hard disk password to the system user. Attention: If the user hard disk password has been forgotten, check whether a master hard disk password has been set. If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee. For how to remove the hard disk password, see “How to remove the hard disk password” on page 32. Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program. It provides the following security features: • If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup program. Unauthorized users cannot change most of the system configuration options in the ThinkPad Setup program without the password. • The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power-on password. The supervisor password overrides the power-on password. • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. Attention: If the supervisor password has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee. Chapter 4. Related service information 31 How to remove the power-on password To remove a power-on password, do the following: If no supervisor password has been set, do the following to remove the power-on password: 1. Turn off the computer and disconnect ac power. 2. Disable the built-in battery. See “Disabling the built-in battery” on page 60. 3. Remove the base cover assembly. See “1010 Base cover assembly” on page 61. 4. Remove the internal battery pack. See “1080 Battery” on page 68. 5. Remove the coin-cell battery. See “1050 Coin-cell battery” on page 65. 6. Reinstall the coin-cell battery. 7. Reinstall the internal battery pack. 8. Reinstall the base cover assembly. 9. Reconnect ac power. 10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The power-on password has been removed. If a supervisor password has been set and is known to the service technician, do the following to remove the power-on password: 1. Turn on the computer. 2. When the ThinkPad logo is displayed, immediately press F1. 3. Type the supervisor password to enter the ThinkPad Setup program. 4. Select Security. 5. Select Password. 6. Select Power-On Password. 7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice. 8. In the Changes have been saved window, press Enter. 9. Press F10 to save changes and exit the ThinkPad Setup program. The power-on password has been removed. How to remove the hard disk password Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk passwords, or to recover data from the hard disk drive. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive (HDD) or SSD with a scheduled fee. To remove a user hard disk password that has been forgotten, when the supervisor password and master hard disk password are known, do the following: 1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter the ThinkPad Setup program. When the power-on password icon is displayed on the screen, enter either the power-on password or the supervisor password. 3. When the user hard disk password icon is displayed on the screen, press F1. The master hard disk password icon is displayed. 4. Enter the master hard disk password to enter the ThinkPad Setup program. 5. Select Security. 6. Select Password. 32 Hardware Maintenance Manual 7. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens. 8. Select Master hard disk password. 9. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice. 10. Press F10 to save changes and exit the ThinkPad Setup program. The user hard disk password and the master hard disk password have been removed. Power management Sleep mode When the computer enters sleep mode, the following events occur in addition to what occurs in screen blank mode: • The LCD is powered off. • The storage drive is powered off. • The microprocessor stops. To enter sleep mode, press Fn+4 or open the Start menu and click Power, and then click Sleep. In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings • When the battery power is low To resume the computer from sleep mode, press the power button. Also, in either of the following events, the computer automatically returns from sleep mode and resumes operation: • The ring indicator (RI) is signaled by a serial device or a PC Card device. • The time set on the resume timer elapses. Note: The computer does not accept any input immediately after it enters sleep mode. Wait a few seconds before taking any action to reenter operation mode. Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it before resuming normal operation. If you do undock it and then try to resume normal operation, you will get an error message, and you will have to restart the system. If you have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action. • Closing the lid. • Pressing the power button. Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power plan settings. Chapter 4. Related service information 33 When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive. Symptom-to-FRU index This section contains following information: • “Numeric error codes” on page 34 • “Error messages” on page 35 • “Beep symptoms” on page 35 • “No-beep symptoms” on page 37 • “LCD-related symptoms” on page 37 • “Intermittent problems” on page 37 • “Undetermined problems” on page 38 The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most likely cause is listed first, in boldface type. Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next. A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 37. Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric error codes Table 1. Numeric error codes Symptom or error 0177 Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 Bad CRC of Security Settings in EFI Variable. Enter the ThinkPad Setup program. FRU or action, in sequence System board 1. Run the ThinkPad Setup program, and then save current setting by pressing F10. 2. System board 0187 EAIA data access error—The access to EEPROM is failed. System board 0188 Invalid RFID Serialization Information Area. System board 0189 Invalid RFID configuration information area—The EEPROM checksum is not correct. System board 0190 Critical low-battery error 34 Hardware Maintenance Manual 1. Charge the battery. 2. Battery Table 1. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0191 System Security—Invalid Remote Change requested. 1. Run the ThinkPad Setup program, and then save current setting by pressing F10. 2. System board 0199 System Security— Security password retry count exceeded. 1. Run the ThinkPad Setup program, and then save the current setting by pressing F10. 2. System board 0270 Real Time Clock Error— System Real Time Clock is not functional. 1. Run ThinkPad Setup to reset the time and date 2. Replace the coin-cell battery and run ThinkPad Setup to reset the time and date. 0271 Check Date and Time settings— Neither the date nor the time is set in the computer. 1. Run ThinkPad Setup to reset the time and date 2. Replace the coin-cell battery and run ThinkPad Setup to reset the time and date. 1802 Unauthorized network card is plugged in—Turn off and remove the network card. 1. Remove wireless network card. 2. System board 1820 More than one external fingerprint reader is attached. Power off and remove all but the reader that you set up within your main operating system. Remove all but the reader that you set up for the authentication. 2100/2101/2102 Detection error on storage device (M.2) 1. Reseat the M.2 solid-state drive. 2. Main M.2 solid-state drive 3. System board 2111 Read error on SSD1 (M.2) 1. Reseat the M.2 solid-state drive. 2. Main M.2 solid-state drive 3. System board 2112 Read error on SSD2 (M.2) 1. Reseat the M.2 solid-state drive. 2. Main M.2 solid-state drive 3. System board 2200 Machine Type and Serial Number are invalid. System board 2201 Machine UUID is invalid System board Error messages Table 2. Error messages Symptom or error Fan error Thermal sensing error FRU or action, in sequence 1. Fan 2. Thermal grease 3. System board System board Beep symptoms Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code. Chapter 4. Related service information 35 2. Download the proper diagnostic app and install it on your smartphone. 3. Run the diagnostic app and place the smartphone near the computer. 4. Press the Fn key on your computer to emit the beep again. The diagnostic app decodes the beep error and shows possible solutions on the smartphone. The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes 0001: Reset error (platform reset not de-asserted) Solutions 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery). If your computer has a built-in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole. Wait for one minute. Then reconnect all power resources. 2. Replace the system board (service provider only). 0002: Internal bus error Replace the system board (service provider only). 0281: General embedded controller error Replace the system board (service provider only). 0282: Memory module error 1. Reinstall or replace the memory module. 2. Replace the system board (service provider only). 0283: PCI resource error 1. Remove PCIe devices (the M.2 card, PCIe card, and so on) (service provider only). 2. Replace the system board (service provider only). 0284: TCG-compliant functionality-related error (might be the BIOS code validation failure) Replace the system board (service provider only). 0285: TCG-compliant functionality-related error (might be the TPM initialization failure) Replace the system board (service provider only). 0286: Integrated graphics error Replace the system board (service provider only). 0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card (service provider only). 2. Replace the system board (service provider only). 0288: Computer display error 1. Reconnect the display cable on both the system board side and the computer display side (service provider only). 2. Replace the system board (service provider only). 36 Hardware Maintenance Manual No-beep symptoms Table 3. No-beep symptoms Symptom or error No beep, system-status indicator on, LCD blank, and no POST. FRU or action, in sequence 1. Ensure that every connector is connected tightly and correctly. 2. Reseat the memory module. 3. Replace the system board. No beep, system-status indicator on, and LCD blank during POST. Reseat the memory module. The power-on password prompt appears. A power-on password or a supervisor password is set. Type the password and press Enter. The hard-disk password prompt appears. A hard-disk password is set. Type the password and press Enter. Replace the system board. LCD-related symptoms Important: The TFT LCD for the notebook computer contains many thin-film transistors (TFTs). The presence of a small number of dots that are missing, discolored, or always lighted is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: • This policy applies to all ThinkPad notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects. • One pixel consists of R, G, B sub-pixels. Table 4. LCD-related symptoms Symptom or error FRU or action, in sequence Replace the system board. No beep, power-on indicator on, and a blank LCD during POST. • • • • LCD backlight not working. LCD too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. 1. Reseat the LCD connectors. 2. Replace the LCD assembly. 3. Replace the system board. • • • • LCD screen unreadable. Characters missing pixels. Screen abnormal. Wrong color displayed. 1. 2. 3. 4. Horizontal or vertical lines displayed on LCD. See important note for “LCD-related symptoms.” Reseat the LCD connectors. Replace the LCD assembly. Replace the system board. Replace the LCD assembly. Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a problem recurs. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. Chapter 4. Related service information 37 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects). Verify that all attached devices are supported by the computer. Verify that the power supply being used at the time of the failure is operating correctly. See “Power system checkout” on page 26. 1. Turn off the computer. 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-ThinkPad devices b. Printer, mouse, and other external devices c. External diskette drive or optical drive d. Wireless cards 4. Turn on the computer. 5. Determine whether the problem has been solved. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a. System board b. LCD assembly 38 Hardware Maintenance Manual Chapter 5. YOGA Modes The computer display can be opened to any angle within a range of up to 360 degrees as shown in the following illustration. By rotating the display to different angle, your computer features the following four YOGA Modes. You can switch between different modes according to your preference and working convenience. Notebook mode © Copyright Lenovo 2017 Stand mode 39 Tent mode Tablet mode The X1 Yoga has an improved rise-and-fall keyboard mechanism that works with the four YOGA Modes. • As you open the display into the Notebook mode, the keys are deployed, rising into the typing position. • As you rotate the display further back into the Tent, Tablet, and Stand modes, the keys retract into the body of the computer, providing a flat surface to hold and protect the keyboard when not in use. Because of this rise-and-fall mechanism, you might notice some additional resistance as you rotate the display among these four modes. You may also hear a sound as the keys are moving into and out of the typing position. Both the resistance and the sound are normal and reflect the rise-and-fall mechanism during the display rotation. 40 Hardware Maintenance Manual Chapter 6. Locations This chapter introduces the locations of the hardware components on your computer. Locating computer controls, connectors, and indicators This topic introduces the locations of the computer controls, connectors, and indicators. Front view 1 Ambient light sensor 2 Microphones 3 Conventional camera 4 Infrared camera (available on some models) 5 Multi-touch screen 6 Windows buttons (available on some models) 7 8 TrackPoint buttons TrackPoint® pointing stick 9 Trackpad 10 Fingerprint reader 11 NFC label (available on some models) © Copyright Lenovo 2017 41 Left-side view 1 USB-C™ connectors (Thunderbolt™ 3 compatible) / power connectors 2 USB 3.0 connector 3 Always On USB 3.0 connector Right-side view 1 ThinkPad Pen Pro 2 Power button 3 Audio connector 4 Mini Ethernet connector 5 USB 3.0 connector 6 HDMI™ connector 7 Security-lock slot Rear view 1 Fan louvers 3 Micro-SIM-card slot 42 Hardware Maintenance Manual 2 MicroSD card slot Bottom view 1 Fan louvers 2 Speakers 3 Emergency-reset hole Status indicators Chapter 6. Locations 43 Table 5. Status indicators Indicator Meaning 1 Camera-status indicator On: The camera is in use. 2 Fn Lock indicator Off: The Fn Lock function is disabled. To initiate the special function of each key, press the corresponding function key directly. To input F1- F12, press the Fn key and the corresponding function key. On: The Fn Lock function is enabled. To input F1- F12, press the corresponding function key directly. To initiate the special function of each key, press the Fn key and the corresponding function key. 3 Speaker-mute indicator On: The speakers are muted. 4 Microphone-mute indicator On: The microphones are muted. 5 Caps Lock indicator On: The Caps Lock mode is enabled. You can type all alphabetic characters (A-Z) in upper case directly. 6 ac power-status indicator This indicator shows the ac power and charging status of the computer. • Green: connected to ac power (charging 90%–100%) • Amber: connected to ac power (charging 1%–90%) • Off: not connected to ac power (no charging) 7 8 System-status indicator • Blinks for three times: The computer is initially connected to power. • On: The computer is on (in normal mode). • Off: The computer is off or in hibernation mode. • Blinks quickly: The computer is entering sleep or hibernation mode. • Blinks slowly: The computer is in sleep mode. Locating FRUs and CRUs This topic introduces the following service parts: • “Major FRUs” on page 46 • “LCD FRUs” on page 48 • “Miscellaneous parts and other FRUs” on page 49 • “Connector and cable guide” on page 50 44 Hardware Maintenance Manual Notes: • CRU statement for customers: You can resolve some problems with your product with a replacement part you can install yourself, called a “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others are designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-service CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support. Click Guides & Manuals and then follow the on-screen instructions to find the manual for your product. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details. • • • • ThinkPad computers contain the following types of CRUs: – Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost. – Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer’s machine. FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers choose to replace the FRUs by themselves, the product warranty might be affected. Each FRU/CRU is available for all types or models, unless otherwise specified. A Self-service CRU is identified by a single asterisk (*) in the CRU ID column. An Optional-service CRU is identified by two asterisks (**). An N in the CRU ID column means that the part is not a CRU. FRUs marked with OP are available as options. Chapter 6. Locations 45 Major FRUs No. 46 FRU descriptions CRU ID 1 LCD unit (See “LCD FRUs” on page 48.) N 2 Trackpad N Hardware Maintenance Manual No. FRU descriptions CRU ID 3 Trackpad cable (See “Miscellaneous parts and other FRUs” on page 49.) N 4 Keyboard bezel assembly with keyboard N 5 ThinkPad Pen Pro * 6 Micro-SIM card door * 7 Fingerprint reader bracket N 8 Fingerprint reader card N 9 Fingerprint reader cable (See “Miscellaneous parts and other FRUs” on page 49.) N a Pen charger (See “Miscellaneous parts and other FRUs” on page 49.) N 10 Power button card ** 11 System board N 12 Thermal fan assembly N 13 Wireless LAN (WLAN) card ** 14 M.2 SSD * 15 Base cover assembly * 16 Coin-cell battery * 17 Wireless WAN (WWAN) card (available on some models) ** 18 Speaker assembly ** 19 Built-in battery N b USB-C connector support bracket (See “Miscellaneous parts and other FRUs” on page 49.) N 20 NFC antenna (available on some models) N 21 NFC module (available on some models) N 22 NFC cable (See “Miscellaneous parts and other FRUs” on page 49.) N 23 Miscellaneous parts (See “Miscellaneous parts and other FRUs” on page 49.) N 24 Recovery USB N 25 Power cord N 26 ac power adapter N Chapter 6. Locations 47 LCD FRUs No. 48 FRU descriptions CRU ID 1 LCD stripe bezel N 2 LCD panel assembly N 3 Sensor card N 4 WiGig cable (available on some models) N Hardware Maintenance Manual No. FRU descriptions CRU ID 5 Antenna kit N 6 LED cable assembly N 7 LCD rear cover assembly N a Rubber cable holders (See “Miscellaneous parts and other FRUs” on page 49.) N 8 Hinges N 9 Camera/microphone card N 10 LCD cable N Miscellaneous parts and other FRUs FRU descriptions Self-service CRU Screw kit • M2.0 x L1.8, thick head, black (12) • M2.0 x L1.8, big flat head, black, for rising foot (6) • M2.0 x L2.0, huge flat head, black, for hinge (12) • M2.0 x L2.0, think flat head, silver, for trackpad (12) • M1.2 x L2.4, for base cover hook (24) • M2.0 x L2.5, small flat head, black (45) • M2.0 x L2.5, medium flat head, black, for system board (9) • M2.0 x L4.0, small flat head, black, for hinge (6) • M2.5 x L4.5, silver (6) • M2.0 x L5.0, flat head, black (30) N Base cover miscellaneous kit • Hook on the base cover assembly (6) • NFC cable (1) • Fingerprint reader cable (1) • Trackpad cable (1) • Power button, black (1) • Power button, silver (1) • a Pen charger (1) • Rising rubber foot, black (2) • Rising rubber foot, silver (2) • Rising rubber foot for spring (2) N System board miscellaneous kit • Theremal fan support bracket (1) • CPU support bracket (1) • Memory module sheild cover (1) • Memory module sheild cover for 2133MHz RAM (1) • M.2 SSD sheild cover (1) • b USB-C connector support bracket (1) • Appearance sheet for WLAN card and M.2 SSD (1) • Black tap to fix LCD cable (1) N Chapter 6. Locations 49 FRU descriptions Self-service CRU LCD miscellaneous kit • Magnet (1) • Microphone rubber (2) • c Hinge inner rubber (2) • Conductive tape for camera (2) • Conductive tape for sensor card (1) • Conductive tape for hinge (2) • Graphite sheet for WiGig (1) • Cu sheet for WiGig (1) • Cmera cap (1) • Mylar adhesive tape for WiGig (1) • Conductive tap for the sensor card, narrow (1) N OLED LCD miscellaneous kit • Magnet (1) • Microphone rubber (2) • c Hinge inner rubber (2) • Gasket on OLED rear cover (7) • Gasket on DC-DC card (1) • Sponge on OLED rear cover (top) (1) • Sponge on OLED rear cover (center) (1) • Sponge on OLED rear cover (bottom) (1) • Sponge on OLED camera card (1) • Conductive tape for camera (2) • Conductive tape for sensor card (1) • Conductive tape for hinge (2) • Camera cap (1) N Label kit N Connector and cable guide This section provides information for Lenovo authorized service technicians to help identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs” on page 46 and “LCD FRUs” on page 48. Note: Depending on your model, some connectors or cables might not be available. System board connectors and cables 50 Hardware Maintenance Manual Item Connector (location) Internal cable required Cable connection 1 WLAN card slot (internal) No Insert the WLAN card into this slot. 2 Camera/LED connector (internal) Camera/LED cable assembly Connect one end to the sensor card, one end to the camera card, and the other end to this connector. 3 Thermal fan connector (internal) Thermal fan assembly with cable The thermal fan assembly comes with cable. Connect the cable to this connector. 4 MicroSD card slot (external) No Insert a MicroSD card into this slot. 5 Micro-SIM-card slot (external) No Insert a micro SIM card into this slot. 6 LCD connector (internal) LCD cable Connect one end to the LCD panel assembly and the other end to this connector. 7 WWAN card connector (internal) No Insert a WWAN card into this slot. 8 USB-C connectors (external) No Connect USB-C devices or Thunderbolt 3 devices. 9 USB 3.0 connectors (external) No Connect USB-compatible devices. 10 Keyboard connector (internal) Keyboard bezel assembly with cables The keyboard assembly comes with cables. Connect the keyboard cable to this connector. 11 NFC connector (internal) NFC cable Connect one end to the NFC card and the other end to this connector. 12 TrackPoint connector (internal) Keyboard bezel assembly with cables The keyboard assembly comes with cables. Connect the TrackPoint cable to this connector. 13 Coin-cell battery connector (internal) Coin-cell battery with cable The coin-cell battery comes with a cable. Connect the cable to this connector. 14 Trackpad connector (internal) Trackpad cable Connect one end to the trackpad assembly and the other end to this connector. 15 Battery connector (internal) Battery with cable The built-in battery comes with a cable. Connect the cable to this connector. 16 M.2 SSD slot (internal) No Insert an M.2 SSD into this slot. 17 Fingerprint reader connector (internal) Fingerprint reader cable The fingerprint reader cable has three ends. Connect the fingerprint reader end to the fingerprint reader card, the power end to the power button card, and the other end to this connector. 18 Speaker connectors (internal) Speaker assembly with cable The speaker assembly comes with a cable. Connect the cable to this connector. 19 Audio connector (external) No Connect headphones or a headset to this connector. 20 Mini Ethernet connector (external) No Connect the Ethernet extension adapter to this connector. 21 USB 3.0 connector (external) No Connect USB-compatible devices. 22 HDMI connector (external) No Connect a compatible digital audio device or video monitor to this connector. Chapter 6. Locations 51 Camera/microphone card connector and cable 1 Item Connector (location) Internal cable required Cable connection 1 Camera/LED cable assembly Connect one end to the system board, one end to the sensor card, and the other end to this connector. Camera/LED connector NFC module connector and cable 1 2 Item Connector (location) Internal cable required Cable connection 1 NFC antenna connector NFC antenna Connect the NFC antenna to this connector. 2 NFC connector NFC cable Connect one end to the system board and the other end to this connector. Power button card connector and cable 1 2 Item Connector (location) Internal cable required Cable connection 1 Pen charger connector Pen charger with cable The pen charger comes with cable. Connect the cable to this connector. 1 Power-button-card connector Fingerprint reader cable The fingerprint reader cable has three ends. Connect the fingerprint reader end to the fingerprint reader card, the MB end to the system board, and the other end to this connector. Fingerprint reader card connector and cable 1 Item Connector (location) Internal cable required Cable connection 1 Fingerprint reader cable The fingerprint reader cable has three ends. Connect the MB end to the system board, the power end to the power button card, and the other end to this connector. 52 Fingerprint reader connector Hardware Maintenance Manual Sensor card connector and cable 1 2 Item Connector (location) Internal cable required Cable connection 1 P-sensor connector WWAN antenna kit Connect one end of to the WWAN card and the other end to this connector. 2 Sensor card connector Camera/LED cable assembly Connect one end to the system board, one end to the camera card, and the other end to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 6. Locations 53 54 Hardware Maintenance Manual Chapter 7. FRU replacement notices This chapter presents notices related to removing and replacing parts. Read this chapter carefully before replacing any FRU. CRU statement for customers: You can resolve some problems with your product with a replacement part you can install yourself, called a “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others are designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-service CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support. Click Guides & Manuals and then follow the on-screen instructions to find the manual for your product. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details. Common service tools Below is the list of common service tools that you might need while servicing the computer. • Screwdriver kit • 1/4" drive spinner handle • 1/4" Sq. to 1/4" hex torx adapter • TR7-TR-10 tamper resistant torx bits • Removal tool antenna RF connector • USB 2.0 CD-RW/DVD-ROM combo drive II • USB cable • USB Maintenance Key • USB floppy diskette drive for maintenance diskette • USB floppy diskette drive tool kit • Test card for integrated Smart Card • LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://www.lenovo.com/support Screw notices Loose screws can cause a reliability problem. In the ThinkPad notebook computer, this problem is addressed with special nylon-coated screws that have the following characteristics: • They maintain tight connections. • They do not easily come loose, even with shock or vibration. • They are harder to tighten. Do the following when you service this machine: • Keep the screw kit in your tool bag. For the part number of the screw kit, go to http://www.lenovo.com/serviceparts-lookup. • It is recommended to use new screws. © Copyright Lenovo 2017 55 • It is recommended to use each screw only once. Tighten screws as follows: • Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part. 90 degrees more (Cross-section) • Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card. 180 degrees more (Cross-section) Notes: • Ensure that you use the correct screw. It is recommended to use new screws for replacements. If you have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table for each step. • Ensure that torque screwdrivers are calibrated correctly following country specifications. Retaining serial numbers This section includes the following descriptions: • “Restoring the serial number of the system unit” on page 56 • “Retaining the UUID” on page 57 • “Reading or writing the ECA information” on page 58 Restoring the serial number of the system unit When the computer was manufactured, the EEPROM on the system board was loaded with the serial numbers of the system and all major components. These numbers need to remain the same throughout the life of the computer. If you replace the system board, you must restore the serial number of the system unit to its original value. The serial number of the system unit is written on the label attached to the bottom of the computer. If you cannot find the serial number of the system unit on the bottom of the computer, try the following method to get the number: Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in the ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 56 Hardware Maintenance Manual 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed. 5. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for Asset ID screen is displayed. 6. Type 2 under Enter the action desired, then press Enter. The serial number of each device in your computer is displayed; the serial number of the system unit is listed as follows: 20- Serial number 7. Record the serial number of the system unit. After you replace the system board, do the following to restore the serial number of the system unit: 1. Connect the Maintenance Key to the computer. 2. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed. 3. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for Asset ID screen is displayed. 4. Type 1 under Enter the action desired, then press Enter. Then follow the instructions on the screen to restore the serial number of the system unit. Retaining the UUID The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your computer at production and stored in the EEPROM of your system board. The algorithm that generates the number is designed to provide unique IDs until the year A.D. 3400. No two computers in the world have the same number. When you replace the system board, perform the following steps to create a new UUID for the system board if the system board does not have a UUID: Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in the ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed. 5. Type 2 under Enter the action desired, then press Enter. The Auto UUID generation utility interface is displayed. 6. Type y under Change UUID. OK? [Y/N], then press Enter. A new UUID is created and written. If a valid UUID already exists, it is not overwritten. Chapter 7. FRU replacement notices 57 Reading or writing the ECA information Information on Engineering Change Announcements (ECA) is stored in the EEPROM of the system board. The electronic storage of this information simplifies the procedure to check if the ECA has been previously applied to a machine. The machine does not need to be disassembled to check for the ECA application. To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the USB Maintenance Key. 1. Insert the Maintenance Key and restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To read the ECA information, select 2. Read ECA/rework number from EEPROM and follow the instructions on the screen. 4. To read the box build date, select 5. Read box build date from EEPROM, and follow the instruction on the screen. After an ECA has been applied to the machine, the EEPROM must be updated to reflect the ECA's application. Use the Maintenance Key to update the EEPROM. Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the Maintenance Key and restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instructions on the screen. 4. To write the box build date, select 4. Write box build date from EEPROM, and follow the instruction on the screen. If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. 58 Hardware Maintenance Manual Chapter 8. Removing or replacing a FRU This chapter provides instructions on how to remove or replace a FRU. CRU statement for customers: You can resolve some problems with your product with a replacement part you can install yourself, called a “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others are designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-service CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support. You might be required to return the defective CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details. General guidelines When removing or replacing a FRU, be sure to observe the following general guidelines: 1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts. 2. Before replacing any FRU, review Chapter 7 “FRU replacement notices” on page 55. 3. Begin by removing any FRUs that have to be removed before replacing the failing FRU. Any such FRUs are listed at the beginning of each FRU replacement section. Remove them in the order in which they are listed. 4. Follow the correct sequence in the steps for removing a FRU, as given in the drawings by the numbers in square callouts. 5. When turning a screw, turn it in the direction as given by the arrow in the drawing. 6. When removing a FRU, move it in the direction as given by the arrow in the drawing. 7. To put the new FRU in place, reverse the removal procedure and follow any notes that pertain to replacement. 8. When replacing a FRU, use the correct screws as shown in the replacement procedures. DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, disconnect any interconnecting cables, and then disable the built-in battery. Attention: After replacing a FRU, do not turn on the computer until you have made sure that all screws, springs, and other small parts are in place and none are loose inside the computer. Verify this by shaking the computer gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits. Attention: The system board is sensitive to, and can be damaged by, electrostatic discharge (ESD). Before touching it, establish personal grounding by touching a ground point with one hand or by using an ESD strap. © Copyright Lenovo 2017 59 Before servicing the computer Carefully read this topic before servicing the computer. Removing external devices Before you start servicing, ensure that you remove all external devices installed by the customer, such as MicroSD card, dock, and external display. Disabling the built-in battery Before replacing any FRU/CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup, do the following: 1. From the desktop, type power option in the search box on the taskbar, and select Power Options. 2. Click Choose what the power buttons do on the left pane. 3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery, do the following: 1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup. 3. Select Config ➙ Power. The Power submenu is displayed. 4. Select Disable built-in battery and press Enter. 5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Removing the micro SIM card If the computer has a micro SIM card installed, remove the micro SIM card before you start the servicing. 3 1 2 4 After you finish the servicing, ensure that you install the micro SIM card (if available) back into the computer. Removing ThinkPad Pen Pro If the computer has a ThinkPad Pen Pro installed, remove the pen before you start servicing. 60 Hardware Maintenance Manual Removing a major FRU This section provides instructions on how to remove a major FRU. 1010 Base cover assembly Removal steps of the base cover assembly Chapter 8. Removing or replacing a FRU 61 Label locations on the base cover assembly The following illustration shows the location of each label. 1 Certificate of Authenticity label 2 Genuine Microsoft label 3 IMEI label 4 CECP label 5 S/N label 6 FCC ID/IC label 7 Asset tag 8 Country label 1020 M.2 SSD For access, remove this FRU: • “1010 Base cover assembly” on page 61 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. • Before removing the drive, have the user make a backup copy of all the information on it if possible. • Never remove the drive while the system is operating or in suspend mode. 62 Hardware Maintenance Manual Removal steps of the M.2 SSD Step Screw (quantity) Color Torque 2 M2 × L2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 3 4 1030 WLAN card Note: This information is only for the user-replaceable modules. For access, remove this FRU: • “1010 Base cover assembly” on page 61 Chapter 8. Removing or replacing a FRU 63 Removal steps of the WLAN card Note: The illustration is for WLAN card with WiGig function. For WLAN card without WiGig function, the card has only two antenna connectors. Step Screw (quantity) Color Torque 3 M2 × L2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the gray cable into the main connector and the black cable into the auxiliary connector. For WLAN card with WiGig function, also plug the WiGig cable into the 3rd connector on the card. 1040 WWAN card Note: This information is only for the user-replaceable modules. For access, remove this FRU: • “1010 Base cover assembly” on page 61 64 Hardware Maintenance Manual Removal steps of the WWAN card Step Screw (quantity) Color Torque 3 M2 × L2.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the red cable into the main connector and the blue cable into the auxiliary connector. 1050 Coin-cell battery For access, remove this FRU: • “1010 Base cover assembly” on page 61 Removal steps of the coin-cell battery Chapter 8. Removing or replacing a FRU 65 1060 Thermal fan assembly For access, remove this FRU: • “1010 Base cover assembly” on page 61 Removal steps of the thermal fan assembly 4a 4c 4b 4d When installing: • Do not touch the top and bottom areas marked a in the following illustration. 66 Hardware Maintenance Manual a a • Tighten the screws in ascending order by following the number marked beside each screw. Otherwise, the system board might get damaged. 1070 Speaker assembly For access, remove this FRU: • “1010 Base cover assembly” on page 61 Removal steps of the speaker assembly Step Screw (quantity) Color Torque 2 M2 × L5 mm, flat-head shoulder, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) Chapter 8. Removing or replacing a FRU 67 1080 Battery Important notices for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery is defective. A battery FRU should not be replaced unless this diagnostic test shows that the battery is defective. The only exception to this is if the battery is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note that the replacement of a physically damaged battery is not covered by the warranty. For access, remove this FRU: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 Removal steps of the battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. 1 Step Screw (quantity) Color Torque 3 M2 × L5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 68 Hardware Maintenance Manual Installing the battery Note: Ensure that the two battery tabs are inserted underneath the system board. 1 1090 Power button card and power-button-card cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1020 M.2 SSD” on page 62 Chapter 8. Removing or replacing a FRU 69 • • • • • • “1030 WLAN card” on page 63 “1040 WWAN card” on page 64 “1050 Coin-cell battery” on page 65 “1060 Thermal fan assembly” on page 66 “1070 Speaker assembly” on page 67 “1080 Battery” on page 68 “1140 System board assembly” on page 74 Removal steps of the power button card and the power-button-card cable Step Screw (quantity) Color Torque 4 M2 × L2.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 1100 Fingerprint reader assembly and fingerprint reader cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 70 Hardware Maintenance Manual Removal steps of the fingerprint reader assembly and the fingerprint reader cable Step Screw (quantity) Color Torque 8 M2 × L2.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Chapter 8. Removing or replacing a FRU 71 1110 Trackpad cable, trackpad support bracket, and trackpad assembly For access, remove this FRU: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 0 Removal steps of the trackpad cable, trackpad support bracket, and trackpad assembly Step Screw (quantity) Color Torque 6 M2 × L2 mm, flat-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) 72 Hardware Maintenance Manual 1120 NFC module, NFC cable, and NFC antenna For access, remove this FRU: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 Removal steps of the NFC module, the NFC cable, and the NFC antenna 1130 Pen charger For access, remove this FRU: Chapter 8. Removing or replacing a FRU 73 • • “1010 Base cover assembly” on page 61 “1070 Speaker assembly” on page 67 Removal steps of the pen charger Step Screw (quantity) Color Torque 2 M2 × L5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1140 System board assembly Important notices for handling the system board When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as six inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind. • At every point in the process, be sure not to drop or stack the system board. • If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material. For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1020 M.2 SSD” on page 62 • “1030 WLAN card” on page 63 • “1040 WWAN card” on page 64 • “1050 Coin-cell battery” on page 65 • “1060 Thermal fan assembly” on page 66 • “1070 Speaker assembly” on page 67 “1080 Battery” on page 68 74 Hardware Maintenance Manual Removal steps of the system board assembly Step Screw (quantity) Color Torque 1 M2 × L5 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) Chapter 8. Removing or replacing a FRU 75 Step Screw (quantity) Color Torque 20 M2 × L2.5 mm, flat-head, nylon-coated (9) Black 0.181 Nm (1.85 kgf-cm) 21 M2 × L5 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 76 Hardware Maintenance Manual 1150 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 “1080 Battery” on page 68 • “1140 System board assembly” on page 74 Removal steps of the LCD unit Step Screw (quantity) Color Torque 2 M2.5 × L4.5 mm, flat-head, nylon-coated (2) Silver 0.392 Nm (4.0 kgf-cm) Chapter 8. Removing or replacing a FRU 77 Removing an LCD FRU This section provides instructions on how to remove an LCD FRU. 2010 Stripe cover For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 • “1140 System board assembly” on page 74 • “1150 LCD unit” on page 77 78 Hardware Maintenance Manual Removal steps of the stripe cover 2020 LCD panel assembly and LCD cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 • “1140 System board assembly” on page 74 • “1150 LCD unit” on page 77 • “2010 Stripe cover” on page 78 Removal steps of the LCD panel assembly Chapter 8. Removing or replacing a FRU 79 Step Screw (quantity) Color Torque 4 M2 × L3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 80 Hardware Maintenance Manual When installing: Ensure that the LCD panel assembly is hooked into place as shown in the following illustrations. Chapter 8. Removing or replacing a FRU 81 Removal steps of the LCD cable 2 1 2030 Camera/microphone card and sensor card For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 • “1140 System board assembly” on page 74 • “1150 LCD unit” on page 77 • “2010 Stripe cover” on page 78 • “2020 LCD panel assembly and LCD cable” on page 79 Removal steps of the camera/microphone card 82 Hardware Maintenance Manual Removal steps of the sensor card Chapter 8. Removing or replacing a FRU 83 2040 Hinges For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 • “1140 System board assembly” on page 74 • “1150 LCD unit” on page 77 • “2010 Stripe cover” on page 78 • “2020 LCD panel assembly and LCD cable” on page 79 Removal steps of the hinges 84 Hardware Maintenance Manual Step Screw (quantity) Color Torque 3 M2 × L2 mm, big-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) 2050 WiGig cable and antenna kit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 • “1140 System board assembly” on page 74 • “1150 LCD unit” on page 77 • “2010 Stripe cover” on page 78 • “2020 LCD panel assembly and LCD cable” on page 79 Removal steps of the WiGig cable Chapter 8. Removing or replacing a FRU 85 Removal steps of the antenna kit for models without the WiGig function 86 Hardware Maintenance Manual Removal steps of the antenna kit for models with the WiGig function Antenna locations for models without the WiGig function d Chapter 8. Removing or replacing a FRU 87 a WWAN main antenna (red) b WLAN main antenna (gray) c WWAN auxiliary antenna (blue) d WLAN auxiliary antenna (black) Antenna locations for models with the WiGig function a WiGig antenna (black) b WLAN main antenna (gray) c WLAN auxiliary antenna (black) 2060 LED cable assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 61 • “1070 Speaker assembly” on page 67 • “1080 Battery” on page 68 • “1140 System board assembly” on page 74 • “1150 LCD unit” on page 77 • “2010 Stripe cover” on page 78 • “2020 LCD panel assembly and LCD cable” on page 79 • “2050 WiGig cable and antenna kit” on page 85 88 Hardware Maintenance Manual Removal step of the LED cable assembly Chapter 8. Removing or replacing a FRU 89 90 Hardware Maintenance Manual Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. © Copyright Lenovo 2017 91 Electronic emissions notices For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies. Intel is a trademark of Intel Corporation in the U.S. and/or other countries. Mini DisplayPort (mDP) and DisplayPort are trademarks of the Video Electronics Standards Association. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Other company, product, or service names may be the trademarks or service marks of others. 92 Hardware Maintenance Manual Part Number: SP40K88722_02 Printed in (1P) P/N: SP40K88722_02 *1PSP40K88722_02*
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