Lexmark LEXM07001 Internal Network Adapter User Manual User s Guide

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Document ID	3748167
Application ID	ambR55hoHoA/3U5AQbxm1Q==
Document Description	Manual - Host Device Example Part 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	255.34kB (3191784 bits)
Date Submitted	2018-02-09 00:00:00
Date Available	2018-02-09 00:00:00
Creation Date	2018-02-09 13:19:46
Producing Software	Acrobat Distiller 11.0 (Windows)
Document Lastmod	2018-02-09 13:20:23
Document Title	User's Guide
Document Creator	AH Formatter V6.2 MR3 (6,2,2014,0804) for Windows (x64)
Document Author:	Lexmark International, Inc.

Troubleshooting
74
Jammed pages are not reprinted
Action
Yes
The problem is Contact
customer
solved.
support.
1 From the control panel, navigate to:
> Settings >
No
> Notifications >
2 From the Printer Jam Recovery menu, select On or Auto, and then press
Are the jammed pages reprinted?
Printing problems
Confidential and other held documents do not print
Action
Yes
The problem is
Step 1
a From the control panel, check if the documents appear in the solved.
Held Jobs list.
No
Go to step 2.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting
Action
75
Yes
Step 3
The problem is
If you are printing from the Internet, then the printer may be reading solved.
the multiple job titles as duplicates.
No
Go to step 4.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold section, select Keep duplicate
documents.
c Enter a PIN.
d Resend the print job.
For Macintosh users
a Save and name each job differently.
b Send the job individually.
Are the documents printed?
Step 4
a Delete some held jobs to free up printer memory.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact customer
support.
Yes
No
b Resend the print job.
Are the documents printed?
Step 5
a Add printer memory.
b Resend the print job.
Are the documents printed?
Slow printing
Action
Step 1
Go to step 2.
a Make sure that the printer is not in Eco‑Mode and Quiet Mode.
b Print the document.
Is the printer still printing slow?
The problem is
solved.
Troubleshooting
76
Action
Yes
No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Go to step 6.
The problem is
solved.
Go to step 7.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting from the Paper menu on
the printer control panel.
b Print the document.
Is the printer still printing slow?
Step 3
a Reduce the number of pages to print.
b Print the document.
Is the printer still printing slow?
Step 4
a Connect the printer cable securely to the printer and the
computer, print server, option, or other network device.
b Print the document.
Is the printer still printing slow?
Step 5
a From the Quality menu on the control panel, set Print
Resolution to 600 dpi.
b Print the document.
Is the printer still printing slow?
Step 6
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a very long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 9.
b Print the document.
Is the printer still printing slow?
Step 7
a Add more printer memory.
b Print the document.
Is the printer still printing slow?
Troubleshooting
77
Print jobs do not print
Action
Yes
Step 1
The problem is
a From the document that you are trying to print, open the Print solved.
dialog, and then check if you selected the correct printer.
b Print the document.
No
Go to step 2.
Is the document printed?
The problem is
solved.
Go to step 3.
The problem is
solved.
Go to step 4.
Step 4
The problem is
a Turn off the printer, wait for about 10 seconds, and then turn it solved.
back on.
b Print the document.
Go to step 5.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
Step 3
a Check if the ports are working, and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
Is the document printed?
Step 5
a Remove, and then reinstall the printer software.
Note: The printer software is available at
http://support.lexmark.com.
b Print the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Troubleshooting
78
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
Go to step 2.
Step 1
a Remove any packing material left on the imaging unit.
1 Remove the toner cartridge, and then remove the imaging
unit.
No
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
2 Shake the imaging unit.
3 Insert the imaging unit, and then insert the cartridge.
b Print the document.
Is the printer still printing blank or white pages?
Step 2
a Replace the imaging unit.
b Print the document.
Is the printer still printing blank or white pages?
Dark print
Contact customer
support.
The problem is
solved.
Troubleshooting
79
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
Go to step 2.
Step 1
a From the Quality menu on the control panel, reduce the toner
darkness.
b Print the document.
No
The problem is
solved.
Is the print still too dark?
Step 2
a Depending on your operating system, reduce the toner
darkness from the Printing Preferences or Print dialog.
b Print the document.
Go to step 3.
The problem is
solved.
Go to step 4.
Step 3
a Depending on your operating system, specify the paper type,
texture, and weight from the Printing Preferences or Print
dialog.
The problem is
solved.
Is the print still too dark?
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Is the print still too dark?
Step 4
a Load paper from a fresh package.
Go to step 5.
The problem is
solved.
Go to step 6.
The problem is
solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print still too dark?
Step 5
a Remove, and then reinstall the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Is the print still too dark?
Troubleshooting
80
Action
Yes
No
Step 6
a Replace the imaging unit.
Contact customer
support.
The problem is
solved.
b Print the document.
Is the print still too dark?
Ghost images
Leading edge
AB
BC
CD
AB
BC
CD
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
No
Step 1
a Load the tray with the correct paper type and weight.
Go to step 2.
The problem is
solved.
Go to step 3.
The problem is
solved.
b Print the document.
Do ghost images still appear on prints?
Step 2
a Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Do ghost images still appear on prints?
Troubleshooting
81
Action
Yes
No
Step 3
a Remove, and then reinstall the imaging unit.
Go to step 4.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Do ghost images still appear on prints?
Step 4
a Replace the imaging unit.
b Print the document.
Do ghost images still appear on prints?
Gray background
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
No
Step 1
a Depending on your operating system, decrease the toner
darkness from the Printing Preferences or Print dialog.
Go to step 2.
The problem is
solved.
Note: You can also change the settings from the Quality
menu on the printer control panel.
b Print the document.
Does gray background still appear on prints?
Troubleshooting
82
Action
Yes
No
Step 2
a Remove, and then reinstall the imaging unit.
Contact customer
support.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Does gray background still appear on prints?
Horizontal dark lines
ABCDE
ABCDE
ABCDE
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
Go to step 2.
Step 1
a Depending on your operating system, specify the tray or feeder
from the Printing Preferences or Print dialog.
b Print the document.
No
The problem is
solved.
Do horizontal dark lines still appear on prints?
Step 2
a Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Do horizontal dark lines still appear on prints?
Go to step 3.
The problem is
solved.
Troubleshooting
83
Action
Yes
No
Step 3
a Load paper from a fresh package.
Go to step 4.
The problem is
solved.
Go to step 5.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do horizontal dark lines still appear on prints?
Step 4
a Remove, and then reinstall the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Do horizontal dark lines still appear on prints?
Step 5
a Replace the imaging unit.
b Print the document.
Do horizontal dark lines still appear on prints?
Horizontal white lines
Leading edge
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
No
Step 1
a Make sure that your software program is using a correct fill
pattern.
b Print the document.
Go to step 2.
The problem is
solved.
Do horizontal white lines still appear on prints?
Troubleshooting
Action
84
Yes
Go to step 3.
Step 2
a Load the specified tray or feeder with the recommended paper
type.
b Print the document.
No
The problem is
solved.
Do horizontal white lines still appear on prints?
Go to step 4.
Step 3
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then remove the imaging
unit.
2 Shake the imaging unit.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
3 Insert the imaging unit, and then insert the cartridge.
b Print the document.
Do horizontal white lines still appear on prints?
Step 4
a Replace the imaging unit.
Contact customer
support.
The problem is
solved.
Yes
No
b Print the document.
Do horizontal white lines still appear on prints?
Incorrect margins
ABCD
ABCD
ABCD
Action
The problem is
Step 1
a Move the paper guides in the tray to the correct position for the solved.
paper loaded.
b Print the document.
Are the margins correct?
Go to step 2.
Troubleshooting
85
Action
Yes
No
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
The problem is
solved.
Contact customer
support.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Are the margins correct?
Jagged or uneven characters
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
a Check if the printer supports the fonts that are installed on your Contact customer
computer.
1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
2 Select PCL Fonts or PS Fonts.
b If the font is not supported, then install a supported font. For
more information, contact your administrator.
c Print the document.
Do prints still contain jagged or uneven characters?
support.
No
The problem is
solved.
Troubleshooting
86
Light print
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
No
Step 1
a Depending on your operating system, increase the toner
darkness from the Printing Preferences or Print dialog.
Go to step 2.
The problem is
solved.
Go to step 3.
Step 2
a Depending on your operating system, specify the paper type,
texture, and weight from the Printing Preferences or Print
dialog.
The problem is
solved.
Note: You can also change the settings from the Quality
menu on the printer control panel.
b Print the document.
Is the print still too light?
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Is the print still too light?
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print still too light?
Go to step 4.
The problem is
solved.
Troubleshooting
Action
87
Yes
Go to step 5.
Step 4
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then remove the imaging
unit.
2 Shake the imaging unit.
No
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
3 Insert the imaging unit, and then insert the cartridge.
b Print the document.
Is the print still too light?
Step 5
a Replace the imaging unit.
Contact customer
support.
The problem is
solved.
b Print the document.
Is the print still too light?
Print crooked or skewed
)E
) D
ABC
ABCD E
ABCD
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
Go to step 2.
Step 1
a Move the paper guides in the tray to the correct position for the
paper loaded.
b Print the document.
Is the print still crooked or skewed?
No
The problem is
solved.
Troubleshooting
88
Action
Yes
No
Step 2
a Load paper from a fresh package.
Go to step 3.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print still crooked or skewed?
Step 3
a Check if you are printing on a supported paper.
b Print the document.
Is the print still crooked or skewed?
Repeating defects
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
No
Step 1
Go to step 2.
Take note of the
distance, and then
contact customer
support or your
service
representative.
Contact customer
support.
The problem is
solved.
Measure the distance between the defects.
Check for a distance between the defects that equals:
• 97 mm (3.82 in.)
• 47 mm (1.85 in.)
• 38 mm (1.5 in.)
Is the distance between defects equal to one of the listed
measurements?
Step 2
a Replace the imaging unit.
b Print the document.
Do the repeating defects still appear?
Troubleshooting
89
Solid black pages
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
No
Step 1
a Remove, and then reinstall the imaging unit.
Go to step 2.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Is the printer still printing solid black pages?
Step 2
a Replace the imaging unit.
b Print the document.
Is the printer still printing solid black pages?
Text or images cut off
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting
90
Action
Yes
Go to step 2.
Step 1
a Move the paper guides in the tray to the correct position for the
paper loaded.
b Print the document.
No
The problem is
solved.
Are the text or images cut off?
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Go to step 3.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Are the text or images cut off?
Step 3
a Remove, and then reinstall the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Are the text or images cut off?
Toner easily rubs off
Leading edge
ABC
DEF
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting
91
Action
Yes
No
Step 1
a Remove, and then reinstall the imaging unit.
Go to step 2.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Does the toner easily rub off?
Contact customer
Step 2
a Depending on your operating system, specify the paper type, support.
texture, and weight from the Printing Preferences or Print
dialog.
The problem is
solved.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Print the document.
Does the toner easily rub off?
Uneven print density
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting
92
Action
Yes
No
Step 1
a Remove, and then reinstall the imaging unit.
Go to step 2.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Is the print density still uneven?
Step 2
a Replace the imaging unit.
b Print the document.
Is the print density still uneven?
Vertical dark lines or streaks
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
Yes
Step 1
Go to step 2.
a Depending on your operating system, specify the paper type,
texture, and weight from the Printing Preferences or Print
dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Do vertical dark lines or streaks still appear on prints?
No
The problem is
solved.
Troubleshooting
93
Action
Yes
No
Step 2
a Load paper from a fresh package.
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Print the document.
Do vertical dark lines or streaks still appear on prints?
Step 3
a Remove, and then reinstall the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Print the document.
Do vertical dark lines or streaks still appear on prints?
Step 4
a Replace the imaging unit.
b Print the document.
Do vertical dark lines or streaks still appear on prints?
Vertical white lines
Leading edge
Trailing edge
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting
94
Action
Yes
No
Step 1
a Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Go to step 2.
The problem is
solved.
Go to step 3.
Step 2
Check if you are using the recommended paper type.
a Load the specified tray or feeder with the recommended paper
type.
b Print the document.
The problem is
solved.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings from the Paper menu
on the printer control panel.
b Print the document.
Do vertical white lines still appear on prints?
Do vertical white lines still appear on prints?
Step 3
Go to step 4.
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then remove the imaging
unit.
2 Shake the imaging unit.
The problem is
solved.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
3 Insert the imaging unit, and then insert the cartridge.
b Print the document.
Do vertical white lines still appear on prints?
Step 4
a Replace the imaging unit.
b Print the document.
Do vertical white lines still appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting
95
Adjusting toner darkness
1 From the control panel, navigate to:
> Settings >
> Print >
> Quality >
2 Select Toner Darkness, and then press
3 Adjust the setting, and then press
The printer is not responding
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
Connect the power cord to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Turn on the switch or Go to step 3.
reset the breaker.
Is the electrical outlet turned off by a switch or breaker?
Step 3
Go to step 4.
Turn on the printer.
Press the power
button to wake the
printer.
Go to step 5.
Go to step 6.
Make sure to match
the following:
Check if the printer is on.
Is the printer on?
Step 4
Check if the printer is in sleep or hibernate mode.
Is the printer in sleep or hibernate mode?
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
• The USB cable
with the USB port
on the printer
• The Ethernet
cable with the
Ethernet port on
the printer
Troubleshooting
Action
96
Yes
Step 6
The problem is
Turn off the printer, reinstall the hardware options, and then turn it solved
back on.
No
Go to step 7.
For more information, see the documentation that came with the
option.
Is the printer responding?
Step 7
Install the correct print driver.
The problem is
solved
Go to step 8.
Is the printer responding?
Step 8
The problem is
Turn off the printer, wait for about 10 seconds, and then turn it back solved.
on.
Contact customer
support.
Is the printer responding?
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a Check if you are printing on a supported paper.
The problem is
solved.
Go to step 2.
The problem is
solved.
Go to step 3.
b Print the document.
Is the document printed from the correct tray or on the correct
paper?
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded in
the tray.
• You can also change the settings on the printer control
panel.
b Print the document.
Is the document printed from the correct tray or on the correct
paper?
Troubleshooting
97
Action
Yes
No
Step 3
a Check if the trays are not linked.
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
The problem is
Make sure that the cable connections for the following equipment solved.
are secure:
Go to step 3.
b Print the document.
Is the document printed from the correct tray or on the correct
paper?
Faxing problems
Cannot send or receive faxes
Resolve any error messages that appear on the display.
Can you send or receive a fax?
Step 2
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
Step 3
Go to step 5.
Go to step 4.
The problem is
solved.
Go to step 5.
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a different telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a different wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
Troubleshooting
Action
98
Yes
The problem is
Check if the printer is connected to an analog phone service or to solved.
the correct digital connector.
Step 5
No
Go to step 6.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
The problem is
solved.
Go to step 7.
The problem is
solved.
Contact customer
support.
Can you send or receive a fax?
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
Troubleshooting
99
Can receive but not send faxes
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
Make sure that the tray or multipurpose feeder is not empty.
The problem is
solved.
Go to step 2.
The problem is
solved.
Go to step 3.
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
Can send but not receive faxes
Can you receive faxes?
Step 2
Check the ring count delay setting.
a Open a web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Settings > Fax > Analog Fax Setup > Fax Receive
Settings.
c In the Rings to Answer field, enter the ring count.
d Apply the changes.
Can you receive faxes?
Troubleshooting
Action
100
Yes
The problem is
Step 3
a Remove the toner cartridge, and then remove the imaging unit. solved.
No
Go to step 4.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may affect the quality of
future print jobs.
b Shake the imaging unit.
c Insert the imaging unit, and then insert the cartridge.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
Step 4
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Can you receive faxes?
Poor fax print quality
Enhance the print quality.
a Open a web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Settings > Print > Quality.
c Adjust the settings.
d Apply the changes.
Is the fax print quality satisfactory?
Troubleshooting
101
Action
Yes
No
Step 2
The problem is
solved.
Go to step 3.
The problem is
solved.
Contact customer
support.
Yes
No
Decrease the incoming fax transmission speed.
a Open a web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Settings > Fax > Analog Fax Setup > Fax Receive
Settings > Admin Controls.
c Select a Max Speed setting.
d Apply the changes.
Is the fax print quality satisfactory?
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Is the fax print quality satisfactory?
Scanning problems
Cannot scan from a computer
Action
The problem is
Step 1
a Turn off the printer, wait for about 10 seconds, and then turn it solved.
back on.
b Resend the scan job.
Go to step 2.
Can you send the scan job?
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact customer
support.
Troubleshooting
102
Partial copies of document or photo
Action
Yes
Step 1
The problem is
a Make sure that the document or photo is loaded facedown on solved.
the upper left corner of the scanner glass.
b Copy the document or photo.
No
Go to step 2.
Is the document or photo copied correctly?
The problem is
Step 2
a Match the paper size setting and the paper loaded in the tray. solved.
Contact customer
support.
b Copy the document or photo.
Is the document or photo copied correctly?
Poor copy quality
Action
Yes
The problem is
Step 1
a Clean the scanner glass and the ADF glass with a damp, soft, solved.
lint‑free cloth.
b Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c Copy the document or photo.
No
Go to step 2.
Is the copy quality satisfactory?
Step 2
a Check the quality of the original document or photo.
The problem is
solved.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
Vertical dark streaks on output when scanning from the ADF
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Contact customer
support.
Troubleshooting
103
Action
Yes
No
Step 1
a Open the scanner cover.
Go to step 2.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
The problem is
solved.
Go to step 2.
The problem is
solved.
Check the file you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Go to step 3.
b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
c Close the scanner cover.
Do vertical streaks still appear on scanned documents?
Step 2
a Open door C.
b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
c Close the door.
Do vertical streaks still appear on scanned documents?
Scan job was not successful
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
Step 2
Is the scan job successful?
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Troubleshooting
104
Scanner does not close
Action
Yes
No
Remove obstructions that keep the scanner unit open.
The problem is
solved.
Contact customer
support.
Did the scanner unit close correctly?
Scanning takes too long or freezes the computer
Action
Yes
No
Step 1
Go to step 2.
The problem is
solved.
Contact customer
support.
The problem is
solved.
Action
Yes
No
Step 1
a Check if the printer is turned on.
The problem is
solved.
Go to step 2.
The problem is
solved.
Go to step 3.
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Step 2
Select a lower scan resolution.
a From the control panel, navigate to:
> Scan To >
> Scan Settings >
b Adjust the resolution.
Does scanning take too long or freeze the computer?
Scanner does not respond
b Resolve any error messages that appear on the display.
c Copy or scan the document.
Is the scanner responding?
Step 2
a Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?
Troubleshooting
Action
105
Yes
The problem is
Step 3
a Turn off the printer, wait for about 10 seconds, and then turn it solved.
back on.
b Copy or scan the document.
No
Contact customer
support.
Is the scanner responding?
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Upgrading and migrating
106
Upgrading and migrating
Hardware
Available internal options
• Flash memory
– Fonts
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
4 Unpack the optional card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
Upgrading and migrating
107
5 Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be flush against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
6 Close the access cover.
7 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8 Turn on the printer.
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
Upgrading and migrating
108
3 Unpack the optional tray, and then remove all packing material.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do
not try to lift the printer and trays at the same time.
4 Align the printer with the optional tray, and then lower the printer until it clicks into place.
5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6 Turn on the printer.
If necessary, manually add the tray in the print driver to make it available for print jobs. For more information,
see “Adding available options in the print driver” on page 109.
Install the printer and hardware options in the following order:
• Optional 550‑sheet tray
• Printer
Upgrading and migrating
109
Software
Installing the printer software
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Export or import a configuration file for one or multiple applications.
Upgrading and migrating
For one application
a From the Embedded Web Server, click Apps > the application that you want > Configure.
b Click Export or Import.
For multiple applications
a From the Embedded Web Server, click Export Configuration or Import Configuration.
b Follow the instructions on the screen.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1 From the Embedded Web Server, click Settings > Device > Update Firmware.
2 Browse to locate the required flash file.
3 Apply the changes.
110
Notices
111
Notices
Product information
Product name:
Lexmark MX321dn, MX320dw, MX321dw
Machine type:
7017
Model(s):
236
Edition notice
December 2016
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2016 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices
112
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation
software CD.
Trademarks
Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,
Inc. in the United States and/or other countries.
Google Cloud Print and Google Chrome are trademarks of Google Inc.
Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of the Microsoft group
of companies in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing
One-sided: 53; Two-sided: 52
Scanning
55
Copying
54
Ready
N/A
Values are subject to change. See www.lexmark.com for current values.
Static sensitivity notice
Notices
113
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
Temperature information
Ambient operating temperature
10 to 32.2°C (50 to 90°F)
Shipping temperature
-40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity
-40 to 43.3°C (-40 to 110°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP
laser that is nominally 12 milliwatts operating in the wavelength region of 650–670 nanometers and enclosed
in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human
access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service
conditions.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην
ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Index
114
Index
adapter plug 37
adding hardware options
print driver 109
adding internal options
print driver 109
adjusting the fax darkness 40
adjusting toner darkness 95
AirPrint
using 22
answering machine
setting up 28
attaching cables 11
available internal options 106
avoiding paper jams 58
blank pages 78
blocking junk faxes 40
cables
Ethernet 11
USB 11
cannot open Embedded Web
Server 68
card stock
size 17
checking the printer
connectivity 69
checking the status of parts and
supplies 48
cleaning
exterior of the printer 46
interior of the printer 46
scanner glass 47
cleaning the printer 46
collating copies
copying 24
configurations
printer 10
configuring
supply notifications, imaging
unit 49
supply notifications,
maintenance kit 49
supply notifications, toner
cartridge 49
configuring daylight saving
time 38
configuring e‑mail settings 26
configuring supply
notifications 49
configuring Universal paper
settings 17
connecting the printer to a
distinctive ring service 38
connecting to a wireless network
using PIN method 45
using Push Button method 45
conserving supplies 56
contacting customer support 105
control panel
using 13
copy troubleshooting
partial copies of documents or
photos 102
poor copy quality 102
scanner does not respond 104
scanner unit does not close 104
copying
both sides of the paper
(two‑sided) 23
creating shortcuts 25
copying different paper sizes 23
copying multiple pages 24
copying multiple pages onto a
single sheet 24
copying on letterhead 23
copying photos 23
creating shortcuts
e‑mail 27
fax destination 39
customer support
contacting 105
date and time
fax settings 38
daylight saving time,
configuring 38
different paper sizes, copying 23
digital subscriber line (DSL)
fax setup 33
digital telephone service
fax setup 35
directory list
printing 22
distinctive ring service, fax
connecting to 38
documents, printing
from a computer 21
from a mobile device 21
DSL filter 33
Eco‑Mode
setting 55
emission notices 112
enabling the USB port 69
enlarging a copy 24
envelopes
loading 19
size 17
environmental settings 55
erasing printer memory 43
Ethernet port 11
exporting a configuration file
using the Embedded Web
Server 109
EXT port 11
e‑mail
creating shortcuts 27
setting up 26
e‑mailing
configuring e‑mail settings 26
using a shortcut number 26
using the address book 26
using the printer 26
fax log
viewing 40
fax messages
setting the date and time 38
fax port 11
fax resolution
changing 40
fax setup
country‑ or region‑specific 37
digital telephone service 35
DSL connection 33
Index
standard telephone line
connection 28
VoIP 34
fax troubleshooting
cannot receive faxes 99
cannot send faxes 99
cannot send or receive
faxes 97
received fax has poor print
quality 100
faxing
adjusting darkness 40
blocking junk faxes 40
changing resolution 40
creating shortcuts 39
forwarding faxes 41
holding faxes 41
viewing a fax log 40
finding more information about
the printer 8
firmware
update 110
firmware card 106
font sample list
printing 22
forwarding faxes 41
FTP address
creating shortcuts 42
FTP server, scanning to
using the control panel 42
Google Cloud Print
using 21
hardware options
trays 107
hardware options, adding
print driver 109
Hibernate mode
setting 55
holding faxes 41
horizontal dark lines appear on
prints 82
identifying jam locations 59
imaging unit
ordering 49
replacing 52
115
importing a configuration file
using the Embedded Web
Server 109
indicator light
printer status 13
installing an optional card 106
installing the printer
software 109
internal options 106
installing 106
internal options, adding
print driver 109
jams
avoiding 58
jams, clearing
in automatic document
feeder 67
labels
size 17
letterhead
copying on 23
Lexmark Mobile Print
using 21
line filter 33
LINE port 11
linking trays 20
loading
envelopes 19
multipurpose feeder 19
loading trays 17
locating paper jams 59
locating the security slot 43
making copies 23
memory
types installed on printer 44
memory card 106
menu map 14
menu settings page
printing 16
mobile device
printing from 21, 22
Mopria Print Service
using 21
moving the printer 9, 54
multipurpose feeder
loading 19
noise emission levels 112
non‑volatile memory 44
erasing 43
notices 112, 113
optional card
installing 106
options
firmware cards 106
memory cards 106
ordering
imaging unit 49
toner cartridges 48
paper jam in front door 60
paper jam in the automatic
document feeder 67
paper jam in the duplex unit 65
paper jam in the multipurpose
feeder 66
paper jam in the rear door 63
paper jam in the standard bin 64
paper jam in trays 66
paper jam, clearing
in automatic document
feeder 67
in front door 60
in the duplex unit 65
in the multipurpose feeder 66
in the rear door 63
in the standard bin 64
in trays 66
paper jams
avoiding 58
parts
checking the status 48
personal identification number
method 45
phone splitter 34
photos
copying 23
placing separator sheets
between copies
copying 24
Index
power button light
printer status 13
power saver modes
setting 55
print driver
hardware options, adding 109
print quality
cleaning the scanner glass 47
print quality troubleshooting
blank pages 78
crooked print 87
dark print 78
ghost images appear on
prints 80
gray background on prints 81
horizontal dark lines appear on
prints 82
horizontal white lines 83
jagged or uneven
characters 85
light print 86
repeating print defects 88
skewed print 87
solid black pages 89
text or images cut off 89
toner easily rubs off 90
uneven print density 91
vertical dark lines or streaks 92
white lines 93
white pages 78
print troubleshooting
collated printing does not
work 71
confidential and other held
documents do not print 74
envelope seals when
printing 71
incorrect margins 84
jammed pages are not
reprinted 74
job prints from the wrong
tray 96
job prints on the wrong
paper 96
paper curl 72
paper frequently jams 73
print jobs do not print 77
slow printing 75
tray linking does not work 73
printer
configurations 10
minimum clearances 9
116
moving 54
selecting a location 9
shipping 55
printer configurations
basic model 10
configured model 10
printer information
finding 8
printer is not responding 95
printer menus 14
printer options troubleshooting
internal option is not
detected 70
printer ports 11
printer settings
restoring to factory defaults 43
printer software, installing 109
printing
directory list 22
font sample list 22
from a computer 21
from a mobile device 21, 22
printing a directory list 22
printing a font sample list 22
printing a menu settings page 16
printing a network setup
page 69
printing from a computer 21
Push Button method 45
recycling
Lexmark packaging 56
Lexmark products 56
toner cartridges 57
reducing a copy 24
repeating print defects 88
replacing
imaging unit 52
toner cartridge 50
restoring factory default
settings 43
RJ11 adapter 37
safety information 6, 7
saving paper 24
scan troubleshooting
cannot scan from a
computer 101
partial copies of documents or
photos 102
poor copy quality 102
scan job was not
successful 103
scanner does not respond 104
scanner unit does not close 104
scanning freezes the
computer 104
scanning takes too long 104
vertical dark streaks on output
when scanning from the
ADF 102
scanner glass
cleaning 47
scanning
to an FTP server 42
scanning quality problem 102
scanning to an FTP server
using the control panel 42
scheduling a fax 39
security slot 11
locating 43
selecting a location for the
printer 9
sending a fax
scheduled 39
using the computer 39
using the control panel 39
sending an e‑mail 26
setting up e‑mail function 26
setting up fax
country‑ or region‑specific 37
digital telephone service 35
DSL connection 33
standard telephone line
connection 28
VoIP connection 34
shipping the printer 55
shortcuts, creating
copy screen 25
FTP address 42
Sleep mode
setting 55
specialty media
setting the paper size 17
setting the paper type 17
statement of volatility 44
supplies
checking the status 48
conserving 56
Index
supplies, ordering
imaging unit 49
toner cartridges 48
supply notifications
configuring 49
toner cartridge
replacing 50
toner cartridges
ordering 48
recycling 57
toner darkness
adjusting 95
trays
installing 107
linking 20
loading 17
unlinking 20
troubleshooting
cannot open Embedded Web
Server 68
printer is not responding 95
troubleshooting, copy
partial copies of documents or
photos 102
poor copy quality 102
scanner does not respond 104
scanner unit does not close 104
troubleshooting, fax
cannot receive faxes 99
cannot send faxes 99
cannot send or receive
faxes 97
received fax has poor print
quality 100
troubleshooting, print
collated printing does not
work 71
confidential and other held
documents do not print 74
envelope seals when
printing 71
incorrect margins 84
jammed pages are not
reprinted 74
job prints from the wrong
tray 96
job prints on the wrong
paper 96
paper curl 72
paper frequently jams 73
117
print jobs do not print 77
slow printing 75
tray linking does not work 73
troubleshooting, print quality
blank pages 78
crooked print 87
dark print 78
ghost images appear on
prints 80
gray background on prints 81
horizontal dark lines appear on
prints 82
horizontal white lines 83
jagged or uneven
characters 85
light print 86
repeating print defects 88
skewed print 87
solid black pages 89
text or images cut off 89
toner easily rubs off 90
uneven print density 91
vertical dark lines or streaks 92
white lines 93
white pages 78
troubleshooting, printer options
internal option is not
detected 70
troubleshooting, scan
cannot scan from a
computer 101
partial copies of documents or
photos 102
poor copy quality 102
scan job was not
successful 103
scanner does not respond 104
scanner unit does not close 104
vertical dark streaks on output
when scanning from the
ADF 102
two‑sided copying 23
understanding the status of the
power button and indicator
light 13
uneven print density 91
Universal paper settings
configuring 17
unlinking trays 20
updating firmware
flash file 110
USB port 11
enabling 69
using
genuine Lexmark parts 48
genuine Lexmark supplies 48
using the ADF
copying 23
using the control panel 13
using the scanner glass
copying 23
vertical dark lines or streaks 92
vertical dark streaks on output
when scanning from the
ADF 102
viewing a fax log 40
voice mail
setting up 28
voice over Internet Protocol
(VoIP)
fax setup 34
VoIP adapter 34
volatile memory 44
erasing 43
volatility
statement of 44
white pages 78
wireless network
Wi‑Fi Protected Setup 45
Wi‑Fi Protected Setup
wireless network 45
Lexmark Confidential until announced
Product Information Guide
March 2018
www.lexmark.com
Lexmark Confidential until announced
© 2016 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer
Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202,
as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial
Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as
Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or
other countries.
All other trademarks are the property of their respective owners.
Lexmark Confidential until announced
Contents
Contents
Overview........................................................................................................5
Safety information.........................................................................................7
Environmental information........................................................................10
Regulatory information...............................................................................18
Lexmark Confidential until announced
Contents
Lexmark Confidential until announced
Overview
Overview
This document contains basic safety, environmental, and regulatory information for your product. Some items
may not be applicable to your printer. For more information, go to http://support.lexmark.com.
Additional notices, legal, and licensing information associated with this product can be found in the Notices
section of the printer CD and the User's Guide.
Modified versions of source code covered by the GNU Lesser General Public License (LGPL) may be obtained
by contacting customer support.
Document change history
Date
March 2018
Changes
• Added machine types and model numbers for the following products: B2338, B2442, B2546,
B2650, M1242, M1246, M3250, MB2338, MB2442, MB2546, MB2650, MS321, MS421, MS521,
MS621, MS622, MX321, MX421, MX521, MX522, MX622, XM1238, XM1242, XM1246, XM3250.
• Updated the Taiwan RoHS information.
• Updated recycling information.
• Updated the notice to users of the New Zealand telephone network.
• Updated the Federal Communications Commission (FCC) compliance information statements.
August 2017
• Added machine types and model numbers for the following products: CS921, CS923, CS927,
C9235, CX920, CX921, CX922, CX923, CX924, CX927, XC9225, XC9235, XC9245, XC9255,
XC9265.
• Updated the fax notices.
• Added regulatory notices for wireless products.
June 2017
• Added machine types and model numbers for the following products: CS727, CS728, CX727,
CS827, CX827.
• Updated the Taiwan RoHS information.
• Updated the China RoHS information.
September 2016
• Updated the Conventions topic to add a caution type about rotating fan blades.
• Added the safety notice about rotating fan blades.
• Added the safety notice about printer models that are not suitable for use in locations where
children are likely to be present.
August 2016
• Added the XC4140 printer model.
• Updated the European Community directives and radio interference notices.
• Deleted European Union telecommunication notices.
March 2016
• Added machine types and model numbers for the following products: CS820, CX820, CX825,
CX860, C6160, XC6152, XC8155, XC8160, CS720, CS725, CX725, C4150, XC4150.
• Added a Class A notice for Brazil.
• Added Taiwan RoHS information.
• Revised the safety notice about connecting a telecommunications cord.
January 2016
Initial document release for the following products: CS820, CX820, CX825, CX860, C6160,
XC6152, XC8155, XC8160, CS720, CS725, CX725, C4150, XC4150.
Lexmark Confidential until announced
Overview
Finding information about the printer
What are you looking for?
Find it here
The latest supplemental information, updates, and customer http://support.lexmark.com
support:
Note: Select your country or region, and then select
• Documentation
your product to view the appropriate support site.
• Driver downloads
Support telephone numbers and hours of operation
for your country or region can be found on the
• Live chat support
support website or on the printed warranty that came
• E‑mail support
with your printer.
• Voice support
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
Warranty information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with the printer.
Lexmark Confidential until announced
Safety information
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Different types of caution statements include:
CAUTION—POTENTIAL INJURY:  Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
Lexmark Confidential until announced
Safety information
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them off as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer
before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•
•
•
•
Make sure that all doors and trays are closed.
Turn off the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Lexmark Confidential until announced
Safety information
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn off
the printer and unplug the power cord from the electrical outlet before accessing areas marked with this
symbol.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY:  The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
The following products are not suitable for use in locations where children are likely to be present:
CS921, CS923, CS927, C9235
CX920, CX921, CX922, CX923, CX924, CX927, XC9225, XC9235, XC9245, XC9255, XC9265
CS720, CS725, CS727, CS728, CX725, CX727, C4150, XC4150, XC4140
CS820, CS827, CX820, CX825, CX827, CX860, C6160, XC6152, XC8155, XC8160
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Lexmark Confidential until announced
Environmental information
10
Environmental information
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product in watts (W).
Note: Some modes may not apply to your product.
Model
Operating mode
Print
Copy
Scan
Ready
Sleep
Hibernate
Off
B2338, MS321
520 W
N/A
N/A
7W
1.8 W
0.1 W
0.1 W
B2442, M1242, MS421
570 W
N/A
N/A
7.5 W
1.9 W
0.1 W
0.1 W
B2546, M1246, MS521
620 W
N/A
N/A
8W
2W
0.1 W
0.1 W
B2650, M3250, MS621, MS622
670 W
N/A
N/A
9.5 W
2.2 W
0.1 W
0.1 W
C4150, CS725, CS728
680 W
N/A
N/A
80 W
2.4 W
0.3 W
0.2 W
C6160, CS820, CS827
800 W
N/A
N/A
80 W
2.9 W
0.3 W
0.2 W
C9235, CS921, CS927
675 W
N/A
N/A
140 W
2.2 W
0.2 W
0W
CS720, CS727
560 W
N/A
N/A
80 W
2.4 W
0.2 W
0.2 W
CS923
1050 W
N/A
N/A
200 W
2.2 W
0.2 W
0W
CX725, CX727, XC4140, XC4150
700 W
460 W
85 W
100 W
2.6 W
0.2 W
0.2 W
CX820, CX827, XC6152
760 W
870 W
115 W
80 W
3.2 W
0.3 W
0.2 W
CX825, XC8155
825 W
650 W
110 W
125 W
3.4 W
0.3 W
0.2 W
CX860, XC8160
870 W
650 W
115 W
125 W
3.3 W
0.3 W
0.2 W
CX920, XC9225
575 W
600 W
230 W
220 W
2.9 W
0.2 W
0W
CX921, CX927, XC9235
600 W
700 W
230 W
220 W
2.9 W
0.2 W
0W
Lexmark Confidential until announced
Environmental information
Model
11
Operating mode
Print
Copy
Scan
Ready
Sleep
Hibernate
Off
CX922, XC9245
1000 W
1075 W
250 W
230 W
2.9 W
0.2 W
0W
CX923, XC9255
1075 W
1100 W
250 W
230 W
2.9 W
0.2 W
0W
CX924, XC9265
1250 W
1275 W
250 W
230 W
2.9 W
0.2 W
0W
MB2338, MX321, XM1238
520 W
550 W
14.5 W
10.5 W
2.1 W
0.1 W
0.1 W
MB2442, MX421, XM1242
570 W
590 W
17.5 W
11.5 W
2.1 W
0.1 W
0.1 W
MB2546, MX521, MX522, XM1246
620 W
630 W
20 W
14.5 W
2.6 W
0.1 W
0.1 W
MB2650, MX622, XM3250
670 W
680 W
23.5 W
16.5 W
2.5 W
0.1 W
0.1 W
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average. Values are subject to change.
Go to www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes):
15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions
3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Lexmark Confidential until announced
Environmental information
12
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Información de la energía de México
Modelo
Consumo de energía en
operación
Consumo de energía en
modo de espera
Cantidad de producto por
unidad de energía
consumida
B2338, MS321
520 Wh
0.1 Wh
4.38 páginas/Wh
B2442, M1242, MS421
570 Wh
0.1 Wh
4.42 páginas/Wh
B2546, M1246, MS521
620 Wh
0.1 Wh
4.45 páginas/Wh
B2650, M3250, MS621,
MS622
670 Wh
0.1 Wh
4.48 páginas/Wh
C4150, CS725, CS728
680 Wh
0.2 Wh
4.41 páginas/Wh
C6160, CS820, CS827
800 Wh
0.2 Wh
4.50 páginas/Wh
C9235, CS921, CS927
675 Wh
0 Wh
3.11 páginas/Wh
CS720, CS727
560 Wh
0.2 Wh
4.29 páginas/Wh
CS923
1050 Wh
0 Wh
3.14 páginas/Wh
CX725, CX727, XC4140,
XC4150
700 Wh
0.2 Wh
4.29 páginas/Wh
CX820, CX827, XC6152
870 Wh
0.2 Wh
3.59 páginas/Wh
CX825, XC8155
825 Wh
0.2 Wh
4.00 páginas/Wh
CX860, XC8160
870 Wh
0.2 Wh
4.14 páginas/Wh
CX920, CX927, XC9225
600 Wh
0 Wh
2.50 páginas/Wh
CX921, XC9235
700 Wh
0 Wh
3.00 páginas/Wh
CX922, XC9245
1075 Wh
0 Wh
2.51 páginas/Wh
CX923, XC9255
1100 Wh
0 Wh
3.00 páginas/Wh
CX924, XC9265
1250 Wh
0 Wh
3.12 páginas/Wh
MB2338, MX321, XM1238
550 Wh
0.1 Wh
4.15 páginas/Wh
MB2442, MX421, XM1242
590 Wh
0.1 Wh
4.27 páginas/Wh
MB2546, MX521, MX522,
XM1246
630 Wh
0.1 Wh
4.38 páginas/Wh
MB2650, MX622, XM3250
680 Wh
0.1 Wh
4.41 páginas/Wh
Lexmark Confidential until announced
Environmental information
13
Information for China RoHS program
Part name
Toxic and hazardous substances or elements
Lead
(Pb)
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium (Cr
VI)
Polybrominated
biphenyl (PBB)
Polybrominated
diphenylether
(PBDE)
Circuit boards
Power supply
Power cords
Connectors
Mechanical
assemblies—
shafts, rollers
Mechanical
assemblies—
motors
Mechanical
assemblies—
other
Scanner
assembly, for
multifunction
device only
LCD/LED display X
This table is based on SJ/T 11364 regulations.
O: Indicates that the content of the toxic and hazardous substance in all the homogenous materials of the part is
below the concentration limit requirement as described in GB/T 26572.
X: Indicates that the content of the toxic and hazardous substance in at least one homogenous material of the part
exceeds the concentration limit requirement as described in GB/T 26572.
This product is compliant with the China RoHS Directive concerning the restriction of use of certain hazardous
substances.
The Environmentally Friendly Use Period (EFUP) for all enclosed products and their components are per the symbol
shown here, unless otherwise marked. Certain components may have a different EFUP and so are marked to reflect
such. The Environmentally Friendly Use Period is valid only when the product is operated under the conditions
defined in the product manual.
Taiwan waste dry cell batteries recycle logo notice
According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA, the producing or the
importing manufacturer is responsible for recycling, clearance, and disposal of dry cell batteries, batteries
packaged with products and sold, given, and promoted with products to consumers may be labeled with the
Lexmark Confidential until announced
Environmental information
14
recycling mark with the remark "please recycle waste batteries" on the product package, the label, or the
product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark. Please give the
waste dry cell batteries to a company who has the waste dry cell batteries recycle logo and provides the recycle
service in order to have the appropriate process for the waste dry cell batteries.
BSMI battery notice
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales office phone number.
Taiwan RoHS information 限用物質含有情況標示
適用於印表機、雷射印表機或多功能印表機
Applies to Printer, Laser Printer, or Multifunction Printer.
型號（型式）：請參閱注意事項章節或控管資訊章節
Type designation (Type): Please see the “Notices” section or the “Regulatory information” section.
Lexmark Confidential until announced
Environmental information
單元
Unit
15
限用物質及其化學符號
Restricted substances and their chemical symbols
鉛
Lead
(Pb)
汞
Mercury
(Hg)
鎘
Cadmium
(Cd)
六價鉻
Hexavalent
chromium
多溴聯苯
Polybrominated
biphenyl (PBB)
(Cr+6)
多溴二苯醚
Polybrominated
diphenylether
(PBDE)
電路板
Circuit boards
電源供應器
Power supply
電源線
Power cords
連接器
Connectors
機械組件—軸,滾
軸
Mechanical
assemblies—
shafts, rollers
機械組件—馬達
Mechanical
assemblies—
motors
機械組件—其他
Mechanical
assemblies—
other
液晶/LED 顯示
面板
LCD/LED
display
備考 1.〝
〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 1: “
” indicates that the percentage content of the restricted substance does not exceed the percentage
of reference value of presence condition.
備考 2.〝
〞係指該項限用物質為排除項目。
Note 2: “
” indicates that the restricted substance corresponds to the exemption.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
Lexmark Confidential until announced
Environmental information
16
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more
information, see:
• The Environmental Sustainability section at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
• 利盟激光打印机回收计划请访问
https://www.lexmark.com/zh_cn/products/supplies-and-accessories/collection-and-recycling-program.htm
• 利盟激光耗材回收行动请访问
http://cn.lexmark.com/hc-minisite/lexmark-minisite.htm
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most efficient and environmentally sensitive manner and that there is less packaging to
dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also offers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Lexmark Confidential until announced
Environmental information
17
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Lexmark Confidential until announced
Regulatory information
18
Regulatory information
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain an analog facsimile card.
Lexmark Regulatory/Type Model:
LEX-M14-002
LEX-M03-002
To determine which fax card is installed in your particular product, refer to the labeling on your actual product.
To determine if your product contains facsimile capability, see the User's Guide or go to
http://support.lexmark.com.
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is
also compliant. See your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact your local
telephone company. For products approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal
point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Lexmark Confidential until announced
Regulatory information
19
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources. This has been identified as a major nationwide
problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which
this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified
by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized
safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local
lightning strikes and other electrical surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources. This has been identified as a major nationwide
problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which
this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified
by UL (Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized
safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local
lightning strikes and other electrical surges.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,
entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là
Lexmark Confidential until announced
Regulatory information
20
d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un
parasurtenseur dans la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur
répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL
(Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing
Laboratory) ou un organisme de certification agréé dans votre région ou pays. Ceci prévient tout
endommagement de l’équipement causé par les orages et autres surtensions électriques.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
Note: To determine which fax card model your product contains, refer to the labeling on your machine or go
to http://support.lexmark.com.
For products containing the LEX-M03-002 fax card, the following JATE notice applies:
Lexmark Confidential until announced
Regulatory information
21
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with Certification Number A11-0160001.
Lexmark International, Inc.
LEX-M03-002
A11-0160001JP
Verwendung dieses Produkts in Deutschland
Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer
80D1888) für jede Leitung installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden.
Zeitsteuertakte sind in analogen Leitungen in Deutschland möglicherweise nicht vorhanden. Der Teilnehmer
kann die Bereitstellung von Zeitsteuertakten veranlassen oder beim deutschen Netzanbieter telefonisch deren
Deaktivierung beantragen. Im Regelfall werden Zeitsteuertakte nur dann bereitgestellt, wenn dies vom
Teilnehmer bei der Installation ausdrücklich erwünscht wird.
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
Lexmark Confidential until announced
Regulatory information
22
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
Depending on your particular wireless model, your model contains one or more of the following modular
components:
Lexmark Regulatory Type/Model Number LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005
Lexmark Regulatory Type/Model Number LEX-M06-001; FCC ID:IYLLEXM06001; IC:2376A-LEXM06001
Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (EIRP) is not more than that necessary for successful communication.
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service and to reduce the potential for harmful interference to cochannel mobile satellite systems, this device is intended to be operated indoors and away from windows to
provide maximum shielding.
High-power radars are allocated as primary users (i.e., priority users) of the bands 5250–5350MHz and 5650–
5850MHz. These radars could cause interference and/or damage to LE-LAN devices.
Industrie Canada (Canada)
Selon la réglementation d'Industrie Canada, l'émetteur radio ne fonctionne qu'avec une antenne dont le type
et le gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio
potentielles auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la
puissance isotrope rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la
réussite de la communication.
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Lexmark Confidential until announced
Regulatory information
23
Afin de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences
nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est destiné à être utilisé
à l’intérieur et loin des fenêtres afin de fournir une protection maximale.
Les radars à haute puissance sont définis comme les utilisateurs principaux (p. ex., utilisateurs prioritaires) dans
les bandes de 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer des interférences ou des
dommages aux appareils RELOC-EL.
Taiwan NCC RF notice statement
NCC 型式認證設備注意事項
台灣低功率射頻電機設備之使用注意事項
依據低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功
率或變更原設計之特性及功能。
第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並
改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合
法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
在 5.25 ~ 5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用。
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
Lexmark Confidential until announced
Regulatory information
24
AT
BE
BG
CH
CY
CZ
DE
DK
EE
EL
ES
FI
FR
HR
HU
IE
IS
IT
LI
LT
LU
LV
MT
NL
NO
PL
PT
RO
SE
SI
SK
TR
UK
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Class A products
Product name
Machine type Model
C6160de, CS820de, CS820dte, CS820dtfe, CS827de
5063
530, 539, 571
C9235, CS921de, CS923de, CS927de
5059
130, 190, 530
CX820de, CX820dtfe, CX827de, XC6152de, XC6152dtfe
7563
136, 137, 196, 197
CX825de, CX825dte, CX825dtpe, CX825dtfe, CX860de,
7564
CX860dte, CX860dtpe, CX860dtfe, XC8155de, XC8155dte,
XC8160de, XC8160dte
336, 337, 536, 537, 596, 598
CX920de, CX921de, CX922de, CX923de, CX923dte,
CX923dxe, CX924de, CX924dte, CX924dxe, CX927de,
XC9225, XC9235, XC9245, XC9255, XC9265
7559
078, 098, 178, 198, 378, 398, 578,
598, 778, 798
M3250, MS622de, MS622dte
4600
835, 895
MB2546ade, MX521de, MX521ade, MX521adte,
MX522adhe, XM1246
7017
636, 676, 678, 679
MB2650ade, MX622ade, MX622adhe, MX622adthe,
XM3250
7018
676, 678, 679
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Lexmark Confidential until announced
Regulatory information
25
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–3000
E-mail: regulatory@lexmark.com
BSMI EMC notice
Warning to user:
This is a Class A ITE. In a residential area, this product may cause radio interference, in which case the user may
be required to take adequate measures.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
CCC EMC notice
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Regulatory information
26
Japanese VCCI notice
Korean KC statement
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Lexmark Confidential until announced
Regulatory information
27
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
Class B products
Product name
Machine type Model
B2338dn, B2338dw, B2442dn, B2442dw, B2546dn, B2650dn, 4600
M1242, M1246, MS321dn, MS421dn, MS421dw, MS521dn,
MS621dn, MS621dtn
230, 238, 430, 438, 490, 630, 690,
830
C4150, CS720de, CS720dte, CS725de, CS725dte, CS727de,
CS728de
135, 630, 639
5028
CX725de, CX725dhe, CX725dthe, CX727de, XC4140, XC4150 7528
196, 576, 578, 598
MB2338adn, MB2338adw, MB2338dw, MB2442ade,
MB2442adwe, MX321adn, MX321adw, MX421ade, XM1238,
XM1242
238, 276, 278, 296, 476, 478, 496
7017
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Lexmark Confidential until announced
Regulatory information
28
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–3000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
Korean KC statement
Lexmark Confidential until announced
Regulatory information
29
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.

---

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