Lexmark LEXM07001 Internal Network Adapter User Manual User s Guide

Lexmark International Inc Internal Network Adapter User s Guide

Contents

Manual - Host Device Example Part 2

Jammed pages are not reprintedAction Yes No1From the control panel, navigate to: > Settings > > Notifications > 2From the Printer Jam Recovery menu, select On or Auto, and then press.Are the jammed pages reprinted?The problem issolved.Contactcustomersupport.Printing problemsConfidential and other held documents do not printAction Yes NoStep 1aFrom the control panel, check if the documents appear in theHeld Jobs list.Note: If the documents are not listed, then print thedocuments using the Print and Hold options.bPrint the documents.Are the documents printed?The problem issolved.Go to step 2.Step 2The print job may contain a formatting error or invalid data.•Delete the print job, and then send it again.•For PDF files, generate a new file, and then print thedocuments.Are the documents printed?The problem issolved.Go to step 3.Troubleshooting 74
Action Yes NoStep 3If you are printing from the Internet, then the printer may be readingthe multiple job titles as duplicates.For Windows usersaOpen the Printing Preferences dialog.bFrom the Print and Hold section, select Keep duplicatedocuments.cEnter a PIN.dResend the print job.For Macintosh usersaSave and name each job dierently.bSend the job individually.Are the documents printed?The problem issolved.Go to step 4.Step 4aDelete some held jobs to free up printer memory.bResend the print job.Are the documents printed?The problem issolved.Go to step 5.Step 5aAdd printer memory.bResend the print job.Are the documents printed?The problem issolved.Contact customersupport.Slow printingAction Yes NoStep 1aMake sure that the printer is not in Eco‑Mode and Quiet Mode.bPrint the document.Is the printer still printing slow?Go to step 2. The problem issolved.Troubleshooting 75
Action Yes NoStep 2aDepending on your operating system, specify the paper typefrom the Printing Preferences or Print dialog.Notes:•Make sure that the setting matches the paper loaded inthe tray.•You can also change the setting from the Paper menu onthe printer control panel.bPrint the document.Is the printer still printing slow?Go to step 3. The problem issolved.Step 3aReduce the number of pages to print.bPrint the document.Is the printer still printing slow?Go to step 4. The problem issolved.Step 4aConnect the printer cable securely to the printer and thecomputer, print server, option, or other network device.bPrint the document.Is the printer still printing slow?Go to step 5. The problem issolved.Step 5aFrom the Quality menu on the control panel, set PrintResolution to 600 dpi.bPrint the document.Is the printer still printing slow?Go to step 6. The problem issolved.Step 6aMake sure that the printer is not overheating.Notes:•Allow the printer to cool down after a very long print job.•Observe the recommended ambient temperature for theprinter. For more information, see “Selecting a locationfor the printer” on page 9.bPrint the document.Is the printer still printing slow?Go to step 7. The problem issolved.Step 7aAdd more printer memory.bPrint the document.Is the printer still printing slow?Contact customersupport.The problem issolved.Troubleshooting 76
Print jobs do not printAction Yes NoStep 1aFrom the document that you are trying to print, open the Printdialog, and then check if you selected the correct printer.bPrint the document.Is the document printed?The problem issolved.Go to step 2.Step 2aCheck if the printer is on.bResolve any error messages that appear on the display.cPrint the document.Is the document printed?The problem issolved.Go to step 3.Step 3aCheck if the ports are working, and if the cables are securelyconnected to the computer and the printer.For more information, see the setup documentation that camewith the printer.bPrint the document.Is the document printed?The problem issolved.Go to step 4.Step 4aTurn o the printer, wait for about 10 seconds, and then turn itback on.bPrint the document.Is the document printed?The problem issolved.Go to step 5.Step 5aRemove, and then reinstall the printer software.Note: The printer software is available athttp://support.lexmark.com.bPrint the document.Is the document printed?The problem issolved.Contact customersupport.Troubleshooting 77
Print quality is poorBlank or white pagesNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aRemove any packing material left on the imaging unit.1Remove the toner cartridge, and then remove the imagingunit.Warning—Potential Damage: Do not expose the imagingunit to direct light for more than 10 minutes. Extendedexposure to light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.2Shake the imaging unit.3Insert the imaging unit, and then insert the cartridge.bPrint the document.Is the printer still printing blank or white pages?Go to step 2. The problem issolved.Step 2aReplace the imaging unit.bPrint the document.Is the printer still printing blank or white pages?Contact customersupport.The problem issolved.Dark printTroubleshooting 78
Note: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aFrom the Quality menu on the control panel, reduce the tonerdarkness.bPrint the document.Is the print still too dark?Go to step 2. The problem issolved.Step 2aDepending on your operating system, reduce the tonerdarkness from the Printing Preferences or Print dialog.bPrint the document.Is the print still too dark?Go to step 3. The problem issolved.Step 3aDepending on your operating system, specify the paper type,texture, and weight from the Printing Preferences or Printdialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Is the print still too dark?Go to step 4. The problem issolved.Step 4aLoad paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Storepaper in its original wrapper until you are ready to use it.bPrint the document.Is the print still too dark?Go to step 5. The problem issolved.Step 5aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Is the print still too dark?Go to step 6. The problem issolved.Troubleshooting 79
Action Yes NoStep 6aReplace the imaging unit.bPrint the document.Is the print still too dark?Contact customersupport.The problem issolved.Ghost imagesABCDABCDABCDABCDLeading edgeTrailing edgeNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aLoad the tray with the correct paper type and weight.bPrint the document.Do ghost images still appear on prints?Go to step 2. The problem issolved.Step 2aDepending on your operating system, specify the paper typeand weight from the Printing Preferences or Print dialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Do ghost images still appear on prints?Go to step 3. The problem issolved.Troubleshooting 80
Action Yes NoStep 3aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Do ghost images still appear on prints?Go to step 4. The problem issolved.Step 4aReplace the imaging unit.bPrint the document.Do ghost images still appear on prints?Contact customersupport.The problem issolved.Gray backgroundABCDEABCDEABCDELeading edgeTrailing edgeNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aDepending on your operating system, decrease the tonerdarkness from the Printing Preferences or Print dialog.Note: You can also change the settings from the Qualitymenu on the printer control panel.bPrint the document.Does gray background still appear on prints?Go to step 2. The problem issolved.Troubleshooting 81
Action Yes NoStep 2aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Does gray background still appear on prints?Contact customersupport.The problem issolved.Horizontal dark linesABCDEABCDEABCDENote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aDepending on your operating system, specify the tray or feederfrom the Printing Preferences or Print dialog.bPrint the document.Do horizontal dark lines still appear on prints?Go to step 2. The problem issolved.Step 2aDepending on your operating system, specify the paper typeand weight from the Printing Preferences or Print dialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Do horizontal dark lines still appear on prints?Go to step 3. The problem issolved.Troubleshooting 82
Action Yes NoStep 3aLoad paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Storepaper in its original wrapper until you use it.bPrint the document.Do horizontal dark lines still appear on prints?Go to step 4. The problem issolved.Step 4aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Do horizontal dark lines still appear on prints?Go to step 5. The problem issolved.Step 5aReplace the imaging unit.bPrint the document.Do horizontal dark lines still appear on prints?Contact customersupport.The problem issolved.Horizontal white linesLeading edgeTrailing edgeNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aMake sure that your software program is using a correct fillpattern.bPrint the document.Do horizontal white lines still appear on prints?Go to step 2. The problem issolved.Troubleshooting 83
Action Yes NoStep 2aLoad the specified tray or feeder with the recommended papertype.bPrint the document.Do horizontal white lines still appear on prints?Go to step 3. The problem issolved.Step 3aRedistribute the toner in the imaging unit.1Remove the toner cartridge, and then remove the imagingunit.2Shake the imaging unit.Warning—Potential Damage: Do not expose the imagingunit to direct light for more than 10 minutes. Extendedexposure to light can cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.3Insert the imaging unit, and then insert the cartridge.bPrint the document.Do horizontal white lines still appear on prints?Go to step 4. The problem issolved.Step 4aReplace the imaging unit.bPrint the document.Do horizontal white lines still appear on prints?Contact customersupport.The problem issolved.Incorrect marginsABCDABCDABCDAction Yes NoStep 1aMove the paper guides in the tray to the correct position for thepaper loaded.bPrint the document.Are the margins correct?The problem issolved.Go to step 2.Troubleshooting 84
Action Yes NoStep 2aDepending on your operating system, specify the paper sizefrom the Printing Preferences or Print dialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Are the margins correct?The problem issolved.Contact customersupport.Jagged or uneven charactersNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoaCheck if the printer supports the fonts that are installed on yourcomputer.1From the control panel, navigate to:Settings > Reports > Print > Print Fonts2Select PCL Fonts or PS Fonts.bIf the font is not supported, then install a supported font. Formore information, contact your administrator.cPrint the document.Do prints still contain jagged or uneven characters?Contact customersupport.The problem issolved.Troubleshooting 85
Light printNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aDepending on your operating system, increase the tonerdarkness from the Printing Preferences or Print dialog.Note: You can also change the settings from the Qualitymenu on the printer control panel.bPrint the document.Is the print still too light?Go to step 2. The problem issolved.Step 2aDepending on your operating system, specify the paper type,texture, and weight from the Printing Preferences or Printdialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Is the print still too light?Go to step 3. The problem issolved.Step 3aLoad paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Storepaper in its original wrapper until you are ready to use it.bPrint the document.Is the print still too light?Go to step 4. The problem issolved.Troubleshooting 86
Action Yes NoStep 4aRedistribute the toner in the imaging unit.1Remove the toner cartridge, and then remove the imagingunit.2Shake the imaging unit.Warning—Potential Damage: Do not expose the imagingunit to direct light for more than 10 minutes. Extendedexposure to light can cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.3Insert the imaging unit, and then insert the cartridge.bPrint the document.Is the print still too light?Go to step 5. The problem issolved.Step 5aReplace the imaging unit.bPrint the document.Is the print still too light?Contact customersupport.The problem issolved.Print crooked or skewed) )ABCDEABCDEABCDENote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aMove the paper guides in the tray to the correct position for thepaper loaded.bPrint the document.Is the print still crooked or skewed?Go to step 2. The problem issolved.Troubleshooting 87
Action Yes NoStep 2aLoad paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Storepaper in its original wrapper until you are ready to use it.bPrint the document.Is the print still crooked or skewed?Go to step 3. The problem issolved.Step 3aCheck if you are printing on a supported paper.bPrint the document.Is the print still crooked or skewed?Contact customersupport.The problem issolved.Repeating defectsNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1Measure the distance between the defects.Check for a distance between the defects that equals:•97 mm (3.82 in.)•47 mm (1.85 in.)•38 mm (1.5 in.)Is the distance between defects equal to one of the listedmeasurements?Go to step 2. Take note of thedistance, and thencontact customersupport or yourservicerepresentative.Step 2aReplace the imaging unit.bPrint the document.Do the repeating defects still appear?Contact customersupport.The problem issolved.Troubleshooting 88
Solid black pagesNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Is the printer still printing solid black pages?Go to step 2. The problem issolved.Step 2aReplace the imaging unit.bPrint the document.Is the printer still printing solid black pages?Contact customersupport.The problem issolved.Text or images cut oLeading edgeTrailing edgeABCDEABCDEABCDENote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Troubleshooting 89
Action Yes NoStep 1aMove the paper guides in the tray to the correct position for thepaper loaded.bPrint the document.Are the text or images cut o?Go to step 2. The problem issolved.Step 2aDepending on your operating system, specify the paper sizefrom the Printing Preferences or Print dialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Are the text or images cut o?Go to step 3. The problem issolved.Step 3aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Are the text or images cut o?Contact customersupport.The problem issolved.Toner easily rubs oLeading edgeTrailing edgeABCDEFNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Troubleshooting 90
Action Yes NoStep 1aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Does the toner easily rub o?Go to step 2. The problem issolved.Step 2aDepending on your operating system, specify the paper type,texture, and weight from the Printing Preferences or Printdialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings on the printer controlpanel.bPrint the document.Does the toner easily rub o?Contact customersupport.The problem issolved.Uneven print densityNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Troubleshooting 91
Action Yes NoStep 1aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Is the print density still uneven?Go to step 2. The problem issolved.Step 2aReplace the imaging unit.bPrint the document.Is the print density still uneven?Contact customersupport.The problem issolved.Vertical dark lines or streaksABCDEABCDEABCDELeading edgeTrailing edgeNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Action Yes NoStep 1aDepending on your operating system, specify the paper type,texture, and weight from the Printing Preferences or Printdialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Do vertical dark lines or streaks still appear on prints?Go to step 2. The problem issolved.Troubleshooting 92
Action Yes NoStep 2aLoad paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Storepaper in its original wrapper until you use it.bPrint the document.Do vertical dark lines or streaks still appear on prints?Go to step 3. The problem issolved.Step 3aRemove, and then reinstall the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light can cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bPrint the document.Do vertical dark lines or streaks still appear on prints?Go to step 4. The problem issolved.Step 4aReplace the imaging unit.bPrint the document.Do vertical dark lines or streaks still appear on prints?Contact customersupport.The problem issolved.Vertical white linesLeading edgeTrailing edgeNote: Before solving the problem, print the print quality test pages. From the control panel, navigate toSettings > Troubleshooting > Print Quality Test Pages.Troubleshooting 93
Action Yes NoStep 1aDepending on your operating system, specify the paper typeand weight from the Printing Preferences or Print dialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings from the Paper menuon the printer control panel.bPrint the document.Do vertical white lines still appear on prints?Go to step 2. The problem issolved.Step 2Check if you are using the recommended paper type.aLoad the specified tray or feeder with the recommended papertype.bPrint the document.Do vertical white lines still appear on prints?Go to step 3. The problem issolved.Step 3aRedistribute the toner in the imaging unit.1Remove the toner cartridge, and then remove the imagingunit.2Shake the imaging unit.Warning—Potential Damage: Do not expose the imagingunit to direct light for more than 10 minutes. Extendedexposure to light can cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.3Insert the imaging unit, and then insert the cartridge.bPrint the document.Do vertical white lines still appear on prints?Go to step 4. The problem issolved.Step 4aReplace the imaging unit.bPrint the document.Do vertical white lines still appear on prints?Contact customersupport.The problem issolved.Troubleshooting 94
Adjusting toner darkness1From the control panel, navigate to: > Settings > > Print > > Quality > 2Select Toner Darkness, and then press .3Adjust the setting, and then press .The printer is not respondingAction Yes NoStep 1Connect the power cord to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fire orelectrical shock, connect the power cord to an appropriatelyrated and properly grounded electrical outlet that is near theproduct and easily accessible.Is the printer responding?The problem issolved.Go to step 2.Step 2Check if the electrical outlet is turned o by a switch or breaker.Is the electrical outlet turned o by a switch or breaker?Turn on the switch orreset the breaker.Go to step 3.Step 3Check if the printer is on.Is the printer on?Go to step 4. Turn on the printer.Step 4Check if the printer is in sleep or hibernate mode.Is the printer in sleep or hibernate mode?Press the powerbutton to wake theprinter.Go to step 5.Step 5Check if the cables connecting the printer and the computer areinserted in the correct ports.Are the cables inserted in the correct ports?Go to step 6. Make sure to matchthe following:•The USB cablewith the USB porton the printer•The Ethernetcable with theEthernet port onthe printerTroubleshooting 95
Action Yes NoStep 6Turn o the printer, reinstall the hardware options, and then turn itback on.For more information, see the documentation that came with theoption.Is the printer responding?The problem issolvedGo to step 7.Step 7Install the correct print driver.Is the printer responding?The problem issolvedGo to step 8.Step 8Turn o the printer, wait for about 10 seconds, and then turn it backon.Is the printer responding?The problem issolved.Contact customersupport.Job prints from the wrong tray or on the wrong paperAction Yes NoStep 1aCheck if you are printing on a supported paper.bPrint the document.Is the document printed from the correct tray or on the correctpaper?The problem issolved.Go to step 2.Step 2aDepending on your operating system, specify the paper sizefrom the Printing Preferences or Print dialog.Notes:•Make sure that the settings match the paper loaded inthe tray.•You can also change the settings on the printer controlpanel.bPrint the document.Is the document printed from the correct tray or on the correctpaper?The problem issolved.Go to step 3.Troubleshooting 96
Action Yes NoStep 3aCheck if the trays are not linked.bPrint the document.Is the document printed from the correct tray or on the correctpaper?The problem issolved.Contact customersupport.Faxing problemsCannot send or receive faxesAction Yes NoStep 1Resolve any error messages that appear on the display.Can you send or receive a fax?The problem issolved.Go to step 2.Step 2Make sure that the cable connections for the following equipmentare secure:•Telephone•Handset•Answering machineCan you send or receive a fax?The problem issolved.Go to step 3.Step 3Check for a dial tone.•Call the fax number to check if it is working properly.•If you are using the On Hook Dial feature, then turn up thevolume to check if you hear a dial tone.Can you hear a dial tone?Go to step 5. Go to step 4.Step 4Check the telephone wall jack.aConnect the analog telephone directly to the wall jack.bListen for a dial tone.cIf you do not hear a dial tone, then use a dierent telephonecable.dIf you still do not hear a dial tone, then connect the analogtelephone to a dierent wall jack.eIf you hear a dial tone, then connect the printer to that wall jack.Can you send or receive a fax?The problem issolved.Go to step 5.Troubleshooting 97
Action Yes NoStep 5Check if the printer is connected to an analog phone service or tothe correct digital connector.•If you are using an Integrated Services for Digital Network(ISDN) telephone service, then connect to an analog telephoneport of an ISDN terminal adapter. For more information, contactyour ISDN provider.•If you are using DSL, then connect to a DSL filter or router thatsupports analog use. For more information, contact your DSLprovider.•If you are using a private branch exchange (PBX) telephoneservice, then make sure that you are connecting to an analogconnection on the PBX. If none exists, then consider installingan analog telephone line for the fax machine.Can you send or receive a fax?The problem issolved.Go to step 6.Step 6Temporarily disconnect other equipment and disable othertelephone services.aDisconnect other equipment (such as answering machines,computers, modems, or telephone line splitters) between theprinter and the telephone line.bDisable call waiting and voice mail. For more information,contact your telephone company.Can you send or receive a fax?The problem issolved.Go to step 7.Step 7Scan the original document one page at a time.aDial the fax number.bScan the document.Can you send or receive a fax?The problem issolved.Contact customersupport.Troubleshooting 98
Can receive but not send faxesAction Yes NoStep 1Load the original document properly into the ADF tray or on thescanner glass.Can you send faxes?The problem issolved.Go to step 2.Step 2Set up the shortcut number properly.•Check if the shortcut number is set for the telephone numberthat you want to dial.•Dial the telephone number manually.Can you send faxes?The problem issolved.Contact customersupport.Can send but not receive faxesAction Yes NoStep 1Make sure that the tray or multipurpose feeder is not empty.Can you receive faxes?The problem issolved.Go to step 2.Step 2Check the ring count delay setting.aOpen a web browser, and then type the printer IP address inthe address field.Notes:•View the printer IP address on the printer home screen.The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123.•If you are using a proxy server, then temporarily disable itto load the web page correctly.bClick Settings > Fax > Analog Fax Setup > Fax ReceiveSettings.cIn the Rings to Answer field, enter the ring count.dApply the changes.Can you receive faxes?The problem issolved.Go to step 3.Troubleshooting 99
Action Yes NoStep 3aRemove the toner cartridge, and then remove the imaging unit.Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light may cause print quality problems.Warning—Potential Damage: Do not touch thephotoconductor drum. Doing so may aect the quality offuture print jobs.bShake the imaging unit.cInsert the imaging unit, and then insert the cartridge.Can you receive faxes?The problem issolved.Go to step 4.Step 4Replace the toner cartridge.For more information, see the instruction sheet that came with thesupply.Can you receive faxes?The problem issolved.Contact customersupport.Poor fax print qualityAction Yes NoStep 1Enhance the print quality.aOpen a web browser, and then type the printer IP address inthe address field.Notes:•View the printer IP address on the printer home screen.The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123.•If you are using a proxy server, then temporarily disable itto load the web page correctly.bClick Settings > Print > Quality.cAdjust the settings.dApply the changes.Is the fax print quality satisfactory?The problem issolved.Go to step 2.Troubleshooting 100
Action Yes NoStep 2Decrease the incoming fax transmission speed.aOpen a web browser, and then type the printer IP address inthe address field.Notes:•View the printer IP address on the printer home screen.The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123.•If you are using a proxy server, then temporarily disable itto load the web page correctly.bClick Settings > Fax > Analog Fax Setup > Fax ReceiveSettings > Admin Controls.cSelect a Max Speed setting.dApply the changes.Is the fax print quality satisfactory?The problem issolved.Go to step 3.Step 3Replace the toner cartridge.For more information, see the instruction sheet that came with thesupply.Is the fax print quality satisfactory?The problem issolved.Contact customersupport.Scanning problemsCannot scan from a computerAction Yes NoStep 1aTurn o the printer, wait for about 10 seconds, and then turn itback on.bResend the scan job.Can you send the scan job?The problem issolved.Go to step 2.Step 2aMake sure that the cables between the printer and the printserver are secure.For more information, see the setup documentation that camewith the printer.bResend the scan job.Can you send the scan job?The problem issolved.Contact customersupport.Troubleshooting 101
Partial copies of document or photoAction Yes NoStep 1aMake sure that the document or photo is loaded facedown onthe upper left corner of the scanner glass.bCopy the document or photo.Is the document or photo copied correctly?The problem issolved.Go to step 2.Step 2aMatch the paper size setting and the paper loaded in the tray.bCopy the document or photo.Is the document or photo copied correctly?The problem issolved.Contact customersupport.Poor copy qualityAction Yes NoStep 1aClean the scanner glass and the ADF glass with a damp, soft,lint‑free cloth.bMake sure that the document or photo is loaded facedown onthe upper left corner of the scanner glass.cCopy the document or photo.Is the copy quality satisfactory?The problem issolved.Go to step 2.Step 2aCheck the quality of the original document or photo.bAdjust the scan quality settings.cCopy the document or photo.Is the copy quality satisfactory?The problem issolved.Contact customersupport.Vertical dark streaks on output when scanning from the ADFABCDEABCDEABCDELeading edgeTrailing edgeTroubleshooting 102
Action Yes NoStep 1aOpen the scanner cover.bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and thewhite underside of the ADF cover.cClose the scanner cover.Do vertical streaks still appear on scanned documents?Go to step 2. The problem issolved.Step 2aOpen door C.bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and thewhite underside of the ADF cover.cClose the door.Do vertical streaks still appear on scanned documents?Contact customersupport.The problem issolved.Scan job was not successfulAction Yes NoStep 1Check the cable connections.aMake sure that the Ethernet or USB cable is securely connectedto the computer and the printer.bResend the scan job.Is the scan job successful?The problem issolved.Go to step 2.Step 2Check the file you want to scan.aMake sure that the file name is not already used in thedestination folder.bMake sure that the document or photo you want to scan is notopen in another application.cResend the scan job.Is the scan job successful?The problem issolved.Go to step 3.Step 3aMake sure that the Append time stamp or the Overwriteexisting file check box is selected in the destinationconfiguration settings.bResend the scan job.Is the scan job successful?The problem issolved.Contact customersupport.Troubleshooting 103
Scanner does not closeAction Yes NoRemove obstructions that keep the scanner unit open.Did the scanner unit close correctly?The problem issolved.Contact customersupport.Scanning takes too long or freezes the computerAction Yes NoStep 1Close all applications that are interfering with the scan.Does scanning take too long or freeze the computer?Go to step 2. The problem issolved.Step 2Select a lower scan resolution.aFrom the control panel, navigate to: > Scan To > > Scan Settings > bAdjust the resolution.Does scanning take too long or freeze the computer?Contact customersupport.The problem issolved.Scanner does not respondAction Yes NoStep 1aCheck if the printer is turned on.bResolve any error messages that appear on the display.cCopy or scan the document.Is the scanner responding?The problem issolved.Go to step 2.Step 2aCheck if the power cord is connected properly to the printerand the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of fireor electrical shock, connect the power cord to anappropriately rated and properly grounded electrical outletthat is near the product and easily accessible.bCopy or scan the document.Is the scanner responding?The problem issolved.Go to step 3.Troubleshooting 104
Action Yes NoStep 3aTurn o the printer, wait for about 10 seconds, and then turn itback on.bCopy or scan the document.Is the scanner responding?The problem issolved.Contact customersupport.Contacting customer supportBefore contacting customer support, make sure to have the following information:•Printer problem•Error message•Printer model type and serial numberGo to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,support documentation, drivers, and other downloads.Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countriesor regions, go to http://support.lexmark.com.Troubleshooting 105
Upgrading and migratingHardwareAvailable internal options•Flash memory–FontsInstalling an optional cardCAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controllerboard or installing optional hardware or memory devices sometime after setting up the printer, then turnthe printer o, and unplug the power cord from the electrical outlet before continuing. If you have anyother devices attached to the printer, then turn them o as well, and unplug any cables going into theprinter.1Turn o the printer.2Unplug the power cord from the electrical outlet, and then from the printer.3Open the controller board access cover.Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch a metal surface on the printer before touching any components or connectors.4Unpack the optional card.Warning—Potential Damage: Do not touch the connection points along the edge of the card.Upgrading and migrating 106
5Push the card firmly into place.Note: The entire length of the connector on the card must touch and be flush against the controllerboard.Warning—Potential Damage: Improper installation of the card may cause damage to the card and thecontroller board.6Close the access cover.7Connect the power cord to the printer, and then to the electrical outlet.CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cordto an appropriately rated and properly grounded electrical outlet that is near the product and easilyaccessible.8Turn on the printer.Installing optional traysCAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controllerboard or installing optional hardware or memory devices sometime after setting up the printer, then turnthe printer o, and unplug the power cord from the electrical outlet before continuing. If you have anyother devices attached to the printer, then turn them o as well, and unplug any cables going into theprinter.1Turn o the printer.2Unplug the power cord from the electrical outlet, and then from the printer.Upgrading and migrating 107
3Unpack the optional tray, and then remove all packing material.CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two ormore trained personnel to lift it safely.Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Donot try to lift the printer and trays at the same time.4Align the printer with the optional tray, and then lower the printer until it clicks into place.5Connect the power cord to the printer, and then to the electrical outlet.CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cordto an appropriately rated and properly grounded electrical outlet that is near the product and easilyaccessible.6Turn on the printer.If necessary, manually add the tray in the print driver to make it available for print jobs. For more information,see “Adding available options in the print driver” on page 109.Install the printer and hardware options in the following order:•Optional 550‑sheet tray•PrinterUpgrading and migrating 108
SoftwareInstalling the printer software1Obtain a copy of the software installer package.•From the software CD that came with your printer.•Go to http://support.lexmark.com, and then select your printer and operating system.2Run the installer, and then follow the instructions on the computer screen.3For Macintosh users, add the printer.Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.Adding available options in the print driverFor Windows users1Open the printers folder.2Select the printer you want to update, and then do either of the following:•For Windows 7 or later, select Printer properties.•For earlier versions, select Properties.3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.4Apply the changes.For Macintosh users1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.2Navigate to the list of hardware options, and then add any installed options.3Apply the changes.FirmwareExporting or importing a configuration fileYou can export the configuration settings of your printer into a text file, and then import the file to apply thesettings to other printers.1Open a Web browser, and then type the printer IP address in the address field.Notes:•View the printer IP address on the printer home screen. The IP address appears as four sets ofnumbers separated by periods, such as 123.123.123.123.•If you are using a proxy server, then temporarily disable it to load the Web page correctly.2Export or import a configuration file for one or multiple applications.Upgrading and migrating 109
For one applicationaFrom the Embedded Web Server, click Apps > the application that you want > Configure.bClick Export or Import.For multiple applicationsaFrom the Embedded Web Server, click Export Configuration or Import Configuration.bFollow the instructions on the screen.Updating firmwareSome applications require a minimum device firmware level to operate correctly.For more information on updating the device firmware, contact your Lexmark representative.1From the Embedded Web Server, click Settings > Device > Update Firmware.2Browse to locate the required flash file.3Apply the changes.Upgrading and migrating 110
NoticesProduct informationProduct name:Lexmark MX321dn, MX320dw, MX321dwMachine type:7017Model(s):236Edition noticeDecember 2016The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANYKIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer ofexpress or implied warranties in certain transactions; therefore, this statement may not apply to you.This publication could include technical inaccuracies or typographical errors. Changes are periodically madeto the information herein; these changes will be incorporated in later editions. Improvements or changes in theproducts or the programs described may be made at any time.References in this publication to products, programs, or services do not imply that the manufacturer intends tomake these available in all countries in which it operates. Any reference to a product, program, or service isnot intended to state or imply that only that product, program, or service may be used. Any functionallyequivalent product, program, or service that does not infringe any existing intellectual property right may beused instead. Evaluation and verification of operation in conjunction with other products, programs, or services,except those expressly designated by the manufacturer, are the user’s responsibility.For Lexmark technical support, visit http://support.lexmark.com.For information on supplies and downloads, visit www.lexmark.com.© 2016 Lexmark International, Inc.All rights reserved.GOVERNMENT END USERSThe Software Program and any related documentation are "Commercial Items," as that term is defined in 48C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms areused in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial SoftwareDocumentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with onlythose rights as are granted to all other end users pursuant to the terms and conditions herein.Notices 111
Licensing noticesAll licensing notices associated with this product can be viewed from the root directory of the installationsoftware CD.TrademarksLexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,Inc. in the United States and/or other countries.Google Cloud Print and Google Chrome are trademarks of Google Inc.Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of the Microsoft groupof companies in the United States and other countries.Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of MopriaAlliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’sdesignation of a set of printer commands (language) and functions included in its printer products. This printeris intended to be compatible with the PCL language. This means the printer recognizes PCL commands usedin various application programs, and that the printer emulates the functions corresponding to the commands.PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.All other trademarks are the property of their respective owners.AirPrint and the AirPrint logo are trademarks of Apple, Inc.Noise emission levelsThe following measurements were made in accordance with ISO 7779 and reported in conformance with ISO9296.Note: Some modes may not apply to your product.1-meter average sound pressure, dBAPrinting One-sided: 53; Two-sided: 52Scanning 55Copying 54Ready N/AValues are subject to change. See www.lexmark.com for current values.Static sensitivity noticeNotices 112
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touchinga metal surface in an area away from the symbol.Temperature informationAmbient operating temperature 10 to 32.2°C (50 to 90°F)Shipping temperature -40 to 43.3°C (-40 to 110°F)Storage temperature and relative humidity -40 to 43.3°C (-40 to 110°F)8 to 80% RHLaser noticeThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J forClass I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirementsof IEC 60825-1.Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInPlaser that is nominally 12 milliwatts operating in the wavelength region of 650–670 nanometers and enclosedin a non-serviceable printhead assembly. The laser system and printer are designed so there is never any humanaccess to laser radiation above a Class I level during normal operation, user maintenance, or prescribed serviceconditions.Laser advisory labelA laser notice label may be axed to this printer as shown:DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στηνακτινοβολία laser.VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。Notices 113
IndexAadapter plug 37adding hardware options print driver 109adding internal options print driver 109adjusting the fax darkness 40adjusting toner darkness 95AirPrint using 22answering machine setting up 28attaching cables 11available internal options 106avoiding paper jams 58Bblank pages 78blocking junk faxes 40Ccables Ethernet 11USB 11cannot open Embedded WebServer 68card stock size 17checking the printerconnectivity 69checking the status of parts andsupplies 48cleaning exterior of the printer 46interior of the printer 46scanner glass 47cleaning the printer 46collating copies copying 24configurations printer 10configuring supply notifications, imagingunit 49supply notifications,maintenance kit 49supply notifications, tonercartridge 49configuring daylight savingtime 38configuring e‑mail settings 26configuring supplynotifications 49configuring Universal papersettings 17connecting the printer to adistinctive ring service 38connecting to a wireless network using PIN method 45using Push Button method 45conserving supplies 56contacting customer support 105control panel using 13copy troubleshooting partial copies of documents orphotos 102poor copy quality 102scanner does not respond 104scanner unit does not close 104copying both sides of the paper(two‑sided) 23creating shortcuts 25copying dierent paper sizes 23copying multiple pages 24copying multiple pages onto asingle sheet 24copying on letterhead 23copying photos 23creating shortcuts e‑mail 27fax destination 39customer support contacting 105Ddate and time fax settings 38daylight saving time,configuring 38dierent paper sizes, copying 23digital subscriber line (DSL) fax setup 33digital telephone service fax setup 35directory list printing 22distinctive ring service, fax connecting to 38documents, printing from a computer 21from a mobile device 21DSL filter 33EEco‑Mode setting 55emission notices 112enabling the USB port 69enlarging a copy 24envelopes loading 19size 17environmental settings 55erasing printer memory 43Ethernet port 11exporting a configuration file using the Embedded WebServer 109EXT port 11e‑mail creating shortcuts 27setting up 26e‑mailing configuring e‑mail settings 26using a shortcut number 26using the address book 26using the printer 26Ffax log viewing 40fax messages setting the date and time 38fax port 11fax resolution changing 40fax setup country‑ or region‑specific 37digital telephone service 35DSL connection 33Index 114
standard telephone lineconnection 28VoIP 34fax troubleshooting cannot receive faxes 99cannot send faxes 99cannot send or receivefaxes 97received fax has poor printquality 100faxing adjusting darkness 40blocking junk faxes 40changing resolution 40creating shortcuts 39forwarding faxes 41holding faxes 41viewing a fax log 40finding more information aboutthe printer 8firmware update 110firmware card 106font sample list printing 22forwarding faxes 41FTP address creating shortcuts 42FTP server, scanning to using the control panel 42GGoogle Cloud Print using 21Hhardware options trays 107hardware options, adding print driver 109Hibernate mode setting 55holding faxes 41horizontal dark lines appear onprints 82Iidentifying jam locations 59imaging unit ordering 49replacing 52importing a configuration file using the Embedded WebServer 109indicator light printer status 13installing an optional card 106installing the printersoftware 109internal options 106installing 106internal options, adding print driver 109Jjams avoiding 58jams, clearing in automatic documentfeeder 67Llabels size 17letterhead copying on 23Lexmark Mobile Print using 21line filter 33LINE port 11linking trays 20loading envelopes 19multipurpose feeder 19loading trays 17locating paper jams 59locating the security slot 43Mmaking copies 23memory types installed on printer 44memory card 106menu map 14menu settings page printing 16mobile device printing from 21, 22Mopria Print Service using 21moving the printer 9, 54multipurpose feeder loading 19Nnoise emission levels 112non‑volatile memory 44erasing 43notices 112, 113Ooptional card installing 106options firmware cards 106memory cards 106ordering imaging unit 49toner cartridges 48Ppaper jam in front door 60paper jam in the automaticdocument feeder 67paper jam in the duplex unit 65paper jam in the multipurposefeeder 66paper jam in the rear door 63paper jam in the standard bin 64paper jam in trays 66paper jam, clearing in automatic documentfeeder 67in front door 60in the duplex unit 65in the multipurpose feeder 66in the rear door 63in the standard bin 64in trays 66paper jams avoiding 58parts checking the status 48personal identification numbermethod 45phone splitter 34photos copying 23placing separator sheetsbetween copies copying 24Index 115
power button light printer status 13power saver modes setting 55print driver hardware options, adding 109print quality cleaning the scanner glass 47print quality troubleshooting blank pages 78crooked print 87dark print 78ghost images appear onprints 80gray background on prints 81horizontal dark lines appear onprints 82horizontal white lines 83jagged or unevencharacters 85light print 86repeating print defects 88skewed print 87solid black pages 89text or images cut o 89toner easily rubs o 90uneven print density 91vertical dark lines or streaks 92white lines 93white pages 78print troubleshooting collated printing does notwork 71confidential and other helddocuments do not print 74envelope seals whenprinting 71incorrect margins 84jammed pages are notreprinted 74job prints from the wrongtray 96job prints on the wrongpaper 96paper curl 72paper frequently jams 73print jobs do not print 77slow printing 75tray linking does not work 73printer configurations 10minimum clearances 9moving 54selecting a location 9shipping 55printer configurations basic model 10configured model 10printer information finding 8printer is not responding 95printer menus 14printer options troubleshooting internal option is notdetected 70printer ports 11printer settings restoring to factory defaults 43printer software, installing 109printing directory list 22font sample list 22from a computer 21from a mobile device 21, 22printing a directory list 22printing a font sample list 22printing a menu settings page 16printing a network setuppage 69printing from a computer 21Push Button method 45Rrecycling Lexmark packaging 56Lexmark products 56toner cartridges 57reducing a copy 24repeating print defects 88replacing imaging unit 52toner cartridge 50restoring factory defaultsettings 43RJ11 adapter 37Ssafety information 6, 7saving paper 24scan troubleshooting cannot scan from acomputer 101partial copies of documents orphotos 102poor copy quality 102scan job was notsuccessful 103scanner does not respond 104scanner unit does not close 104scanning freezes thecomputer 104scanning takes too long 104vertical dark streaks on outputwhen scanning from theADF 102scanner glass cleaning 47scanning to an FTP server 42scanning quality problem 102scanning to an FTP server using the control panel 42scheduling a fax 39security slot 11locating 43selecting a location for theprinter 9sending a fax scheduled 39using the computer 39using the control panel 39sending an e‑mail 26setting up e‑mail function 26setting up fax country‑ or region‑specific 37digital telephone service 35DSL connection 33standard telephone lineconnection 28VoIP connection 34shipping the printer 55shortcuts, creating copy screen 25FTP address 42Sleep mode setting 55specialty media setting the paper size 17setting the paper type 17statement of volatility 44supplies checking the status 48conserving 56Index 116
supplies, ordering imaging unit 49toner cartridges 48supply notifications configuring 49Ttoner cartridge replacing 50toner cartridges ordering 48recycling 57toner darkness adjusting 95trays installing 107linking 20loading 17unlinking 20troubleshooting cannot open Embedded WebServer 68printer is not responding 95troubleshooting, copy partial copies of documents orphotos 102poor copy quality 102scanner does not respond 104scanner unit does not close 104troubleshooting, fax cannot receive faxes 99cannot send faxes 99cannot send or receivefaxes 97received fax has poor printquality 100troubleshooting, print collated printing does notwork 71confidential and other helddocuments do not print 74envelope seals whenprinting 71incorrect margins 84jammed pages are notreprinted 74job prints from the wrongtray 96job prints on the wrongpaper 96paper curl 72paper frequently jams 73print jobs do not print 77slow printing 75tray linking does not work 73troubleshooting, print quality blank pages 78crooked print 87dark print 78ghost images appear onprints 80gray background on prints 81horizontal dark lines appear onprints 82horizontal white lines 83jagged or unevencharacters 85light print 86repeating print defects 88skewed print 87solid black pages 89text or images cut o 89toner easily rubs o 90uneven print density 91vertical dark lines or streaks 92white lines 93white pages 78troubleshooting, printer options internal option is notdetected 70troubleshooting, scan cannot scan from acomputer 101partial copies of documents orphotos 102poor copy quality 102scan job was notsuccessful 103scanner does not respond 104scanner unit does not close 104vertical dark streaks on outputwhen scanning from theADF 102two‑sided copying 23Uunderstanding the status of thepower button and indicatorlight 13uneven print density 91Universal paper settings configuring 17unlinking trays 20updating firmware flash file 110USB port 11enabling 69using genuine Lexmark parts 48genuine Lexmark supplies 48using the ADF copying 23using the control panel 13using the scanner glass copying 23Vvertical dark lines or streaks 92vertical dark streaks on outputwhen scanning from theADF 102viewing a fax log 40voice mail setting up 28voice over Internet Protocol(VoIP) fax setup 34VoIP adapter 34volatile memory 44erasing 43volatility statement of 44Wwhite pages 78wireless network Wi‑Fi Protected Setup 45Wi‑Fi Protected Setup wireless network 45Index 117
Product Information GuideMarch 2018 www.lexmark.comLexmark Confidential until announced
© 2016 Lexmark International, Inc.All rights reserved.GOVERNMENT END USERSThe Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.TrademarksLexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.All other trademarks are the property of their respective owners.Lexmark Confidential until announced
ContentsOverview........................................................................................................5Safety information.........................................................................................7Environmental information........................................................................10Regulatory information...............................................................................18Lexmark Confidential until announcedContents 3
Lexmark Confidential until announcedContents 4
OverviewThis document contains basic safety, environmental, and regulatory information for your product. Some items may not be applicable to your printer. For more information, go to http://support.lexmark.com.Additional notices, legal, and licensing information associated with this product can be found in the Notices section of the printer CD and the User's Guide.Modified versions of source code covered by the GNU Lesser General Public License (LGPL) may be obtained by contacting customer support.Document change historyDate ChangesMarch 2018 •Added machine types and model numbers for the following products: B2338, B2442, B2546, B2650, M1242, M1246, M3250, MB2338, MB2442, MB2546, MB2650, MS321, MS421, MS521, MS621, MS622, MX321, MX421, MX521, MX522, MX622, XM1238, XM1242, XM1246, XM3250.•Updated the Taiwan RoHS information.•Updated recycling information.•Updated the notice to users of the New Zealand telephone network.•Updated the Federal Communications Commission (FCC) compliance information statements.August 2017 •Added machine types and model numbers for the following products: CS921, CS923, CS927, C9235, CX920, CX921, CX922, CX923, CX924, CX927, XC9225, XC9235, XC9245, XC9255, XC9265.•Updated the fax notices.•Added regulatory notices for wireless products.June 2017 •Added machine types and model numbers for the following products: CS727, CS728, CX727, CS827, CX827.•Updated the Taiwan RoHS information.•Updated the China RoHS information.September 2016 •Updated the Conventions topic to add a caution type about rotating fan blades.•Added the safety notice about rotating fan blades.•Added the safety notice about printer models that are not suitable for use in locations where children are likely to be present.August 2016 •Added the XC4140 printer model.•Updated the European Community directives and radio interference notices.•Deleted European Union telecommunication notices.March 2016 •Added machine types and model numbers for the following products: CS820, CX820, CX825, CX860, C6160, XC6152, XC8155, XC8160, CS720, CS725, CX725, C4150, XC4150.•Added a Class A notice for Brazil.•Added Taiwan RoHS information.•Revised the safety notice about connecting a telecommunications cord.January 2016 Initial document release for the following products: CS820, CX820, CX825, CX860, C6160, XC6152, XC8155, XC8160, CS720, CS725, CX725, C4150, XC4150.Lexmark Confidential until announcedOverview 5
Finding information about the printerWhat are you looking for? Find it hereThe latest supplemental information, updates, and customer support:•Documentation•Driver downloads•Live chat support•E‑mail support•Voice supporthttp://support.lexmark.comNote: Select your country or region, and then select your product to view the appropriate support site.Support telephone numbers and hours of operation for your country or region can be found on the support website or on the printed warranty that came with your printer.Have the following information ready when you contact customer support:•Place and date of purchase•Machine type and serial numberWarranty information Warranty information varies by country or region:•In the U.S.—See the Statement of Limited Warranty included with the printer, or go to http://support.lexmark.com.•In other countries and regions—See the printed warranty that came with the printer.Lexmark Confidential until announcedOverview 6
Safety informationConventionsNote: A note identifies information that could help you.Warning: A warning identifies something that could damage the product hardware or software.CAUTION: A caution indicates a potentially hazardous situation that could injure you.Different types of caution statements include:CAUTION—POTENTIAL INJURY: Indicates a risk of injury.CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.CAUTION—HOT SURFACE: Indicates a risk of burn if touched.CAUTION—TIPPING HAZARD: Indicates a crush hazard.CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.Product statementsCAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.Lexmark Confidential until announcedSafety information 7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:•Make sure that all doors and trays are closed.•Turn off the printer, and then unplug the power cord from the electrical outlet.•Disconnect all cords and cables from the printer.•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer.•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring.•If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.•Always use the handholds on the printer to lift it.•Any cart used to move the printer must have a surface able to support the full footprint of the printer.•Any cart used to move the hardware options must have a surface able to support the dimensions of the options.•Keep the printer in an upright position.•Avoid severe jarring movements.•Make sure that your fingers are not under the printer when you set it down.•Make sure that there is adequate clearance around the printer.Lexmark Confidential until announcedSafety information 8
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters.CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn off the printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol.CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.The following products are not suitable for use in locations where children are likely to be present:CS921, CS923, CS927, C9235CX920, CX921, CX922, CX923, CX924, CX927, XC9225, XC9235, XC9245, XC9255, XC9265CS720, CS725, CS727, CS728, CX725, CX727, C4150, XC4150, XC4140CS820, CS827, CX820, CX825, CX827, CX860, C6160, XC6152, XC8155, XC8160This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.Refer service or repairs, other than those described in the user documentation, to a service representative.This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.SAVE THESE INSTRUCTIONS.Lexmark Confidential until announcedSafety information 9
Environmental informationENERGY STARAny Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.Power consumptionProduct power consumptionThe following table documents the power consumption characteristics of the product in watts (W).Note: Some modes may not apply to your product.Model Operating modePrint Copy Scan Ready Sleep Hibernate OffB2338, MS321 520 W N/A N/A 7 W 1.8 W 0.1 W 0.1 WB2442, M1242, MS421 570 W N/A N/A 7.5 W 1.9 W 0.1 W 0.1 WB2546, M1246, MS521 620 W N/A N/A 8 W 2 W 0.1 W 0.1 WB2650, M3250, MS621, MS622 670 W N/A N/A 9.5 W 2.2 W 0.1 W 0.1 WC4150, CS725, CS728 680 W N/A N/A 80 W 2.4 W 0.3 W 0.2 WC6160, CS820, CS827 800 W N/A N/A 80 W 2.9 W 0.3 W 0.2 WC9235, CS921, CS927 675 W N/A N/A 140 W 2.2 W 0.2 W 0 WCS720, CS727 560 W N/A N/A 80 W 2.4 W 0.2 W 0.2 WCS923 1050 W N/A N/A 200 W 2.2 W 0.2 W 0 WCX725, CX727, XC4140, XC4150 700 W 460 W 85 W 100 W 2.6 W 0.2 W 0.2 WCX820, CX827, XC6152 760 W 870 W 115 W 80 W 3.2 W 0.3 W 0.2 WCX825, XC8155 825 W 650 W 110 W 125 W 3.4 W 0.3 W 0.2 WCX860, XC8160 870 W 650 W 115 W 125 W 3.3 W 0.3 W 0.2 WCX920, XC9225 575 W 600 W 230 W 220 W 2.9 W 0.2 W 0 WCX921, CX927, XC9235 600 W 700 W 230 W 220 W 2.9 W 0.2 W 0 WLexmark Confidential until announcedEnvironmental information 10
Model Operating modePrint Copy Scan Ready Sleep Hibernate OffCX922, XC9245 1000 W 1075 W 250 W 230 W 2.9 W 0.2 W 0 WCX923, XC9255 1075 W 1100 W 250 W 230 W 2.9 W 0.2 W 0 WCX924, XC9265 1250 W 1275 W 250 W 230 W 2.9 W 0.2 W 0 WMB2338, MX321, XM1238 520 W 550 W 14.5 W 10.5 W 2.1 W 0.1 W 0.1 WMB2442, MX421, XM1242 570 W 590 W 17.5 W 11.5 W 2.1 W 0.1 W 0.1 WMB2546, MX521, MX522, XM1246 620 W 630 W 20 W 14.5 W 2.6 W 0.1 W 0.1 WMB2650, MX622, XM3250 670 W 680 W 23.5 W 16.5 W 2.5 W 0.1 W 0.1 WThe power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change.Go to www.lexmark.com for current values.Sleep ModeThis product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.Factory default Sleep Mode Timeout for this product (in minutes): 15By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.Hibernate ModeThis product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in Hibernate Mode, all other systems and devices are powered down safely.The Hibernate mode can be entered in any of the following methods:•Using the Hibernate Timeout•Using the Schedule Power modesFactory default Hibernate Timeout for this product in all countries or regions 3 daysThe amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month.Off modeIf this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the electrical outlet.Lexmark Confidential until announcedEnvironmental information 11
Total energy usageIt is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.Información de la energía de MéxicoModelo Consumo de energía en operaciónConsumo de energía en modo de esperaCantidad de producto por unidad de energía consumidaB2338, MS321 520 Wh 0.1 Wh 4.38 páginas/WhB2442, M1242, MS421 570 Wh 0.1 Wh 4.42 páginas/WhB2546, M1246, MS521 620 Wh 0.1 Wh 4.45 páginas/WhB2650, M3250, MS621, MS622670 Wh 0.1 Wh 4.48 páginas/WhC4150, CS725, CS728 680 Wh 0.2 Wh 4.41 páginas/WhC6160, CS820, CS827 800 Wh 0.2 Wh 4.50 páginas/WhC9235, CS921, CS927 675 Wh 0 Wh 3.11 páginas/WhCS720, CS727 560 Wh 0.2 Wh 4.29 páginas/WhCS923 1050 Wh 0 Wh 3.14 páginas/WhCX725, CX727, XC4140, XC4150700 Wh 0.2 Wh 4.29 páginas/WhCX820, CX827, XC6152 870 Wh 0.2 Wh 3.59 páginas/WhCX825, XC8155 825 Wh 0.2 Wh 4.00 páginas/WhCX860, XC8160 870 Wh 0.2 Wh 4.14 páginas/WhCX920, CX927, XC9225 600 Wh 0 Wh 2.50 páginas/WhCX921, XC9235 700 Wh 0 Wh 3.00 páginas/WhCX922, XC9245 1075 Wh 0 Wh 2.51 páginas/WhCX923, XC9255 1100 Wh 0 Wh 3.00 páginas/WhCX924, XC9265 1250 Wh 0 Wh 3.12 páginas/WhMB2338, MX321, XM1238 550 Wh 0.1 Wh 4.15 páginas/WhMB2442, MX421, XM1242 590 Wh 0.1 Wh 4.27 páginas/WhMB2546, MX521, MX522, XM1246630 Wh 0.1 Wh 4.38 páginas/WhMB2650, MX622, XM3250 680 Wh 0.1 Wh 4.41 páginas/WhLexmark Confidential until announcedEnvironmental information 12
Information for China RoHS programPart name Toxic and hazardous substances or elementsLead (Pb)Mercury (Hg)Cadmium (Cd)Hexavalent Chromium (Cr VI)Polybrominated biphenyl (PBB)Polybrominated diphenylether (PBDE)Circuit boards X O O O O OPower supply X O O O O OPower cords X O O O O OConnectors X O O O O OMechanical assemblies—shafts, rollersX O O O O OMechanical assemblies—motorsX O O O O OMechanical assemblies—otherX O O O O OScanner assembly, for multifunction device onlyX O O O O OLCD/LED display X O O O O OThis table is based on SJ/T 11364 regulations.O: Indicates that the content of the toxic and hazardous substance in all the homogenous materials of the part is below the concentration limit requirement as described in GB/T 26572.X: Indicates that the content of the toxic and hazardous substance in at least one homogenous material of the part exceeds the concentration limit requirement as described in GB/T 26572.This product is compliant with the China RoHS Directive concerning the restriction of use of certain hazardous substances.The Environmentally Friendly Use Period (EFUP) for all enclosed products and their components are per the symbol shown here, unless otherwise marked. Certain components may have a different EFUP and so are marked to reflect such. The Environmentally Friendly Use Period is valid only when the product is operated under the conditions defined in the product manual.Taiwan waste dry cell batteries recycle logo noticeAccording to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA, the producing or the importing manufacturer is responsible for recycling, clearance, and disposal of dry cell batteries, batteries packaged with products and sold, given, and promoted with products to consumers may be labeled with the Lexmark Confidential until announcedEnvironmental information 13
recycling mark with the remark "please recycle waste batteries" on the product package, the label, or the product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark. Please give the waste dry cell batteries to a company who has the waste dry cell batteries recycle logo and provides the recycle service in order to have the appropriate process for the waste dry cell batteries.BSMI battery noticeWaste from Electrical and Electronic Equipment (WEEE) directiveThe WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products.If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.Taiwan RoHS information 限用物質含有情況標示適用於印表機、雷射印表機或多功能印表機Applies to Printer, Laser Printer, or Multifunction Printer.型號（型式）：請參閱注意事項章節或控管資訊章節Type designation (Type): Please see the “Notices” section or the “Regulatory information” section.Lexmark Confidential until announcedEnvironmental information 14
單元Unit限用物質及其化學符號Restricted substances and their chemical symbols鉛Lead (Pb)汞Mercury (Hg)鎘Cadmium (Cd)六價鉻Hexavalent chromium(Cr+6)多溴聯苯Polybrominated biphenyl (PBB)多溴二苯醚Polybrominated diphenylether (PBDE)電路板Circuit boards電源供應器Power supply電源線Power cords連接器Connectors機械組件—軸,滾軸Mechanical assemblies—shafts, rollers機械組件—馬達Mechanical assemblies—motors機械組件—其他Mechanical assemblies—other液晶/LED 顯示面板LCD/LED display備考 1.〝 〞係指該項限用物質之百分比含量未超出百分比含量基準值。Note 1: “ ” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence condition.備考 2.〝 〞係指該項限用物質為排除項目。Note 2: “ ” indicates that the restricted substance corresponds to the exemption.India E-Waste noticeThis product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in Lexmark Confidential until announcedEnvironmental information 15
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules.Product disposalDo not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.RecyclingLexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:•The Environmental Sustainability section at www.lexmark.com/environment•The Lexmark recycling program at www.lexmark.com/recycle•利盟激光打印机回收计划请访问https://www.lexmark.com/zh_cn/products/supplies-and-accessories/collection-and-recycling-program.htm•利盟激光耗材回收行动请访问http://cn.lexmark.com/hc-minisite/lexmark-minisite.htmRecycling Lexmark productsTo return Lexmark products for recycling:1Go to www.lexmark.com/recycle.2Select the product you want to recycle.Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled through your local recycling center.Recycling Lexmark packagingLexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark also offers recycling of packaging components in some countries or regions. For more information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available packaging recycling programs is included with the information on product recycling.Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.Lexmark Confidential until announcedEnvironmental information 16
Returning Lexmark cartridges for reuse or recyclingThe Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. The boxes used to return the cartridges are also recycled.To return Lexmark cartridges for reuse or recycling, do the following:1Go to www.lexmark.com/recycle.2Select the product that you want to recycle.Lexmark Confidential until announcedEnvironmental information 17
Regulatory informationRegulatory notices for telecommunication terminal equipmentThis section contains regulatory information pertaining to products that contain an analog facsimile card.Lexmark Regulatory/Type Model:LEX-M14-002LEX-M03-002To determine which fax card is installed in your particular product, refer to the labeling on your actual product.To determine if your product contains facsimile capability, see the User's Guide or go to http://support.lexmark.com.Notice to users of the US telephone network: FCC requirementsThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company.This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information.The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information.Lexmark Confidential until announcedRegulatory information 18
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)See your user documentation in order to program this information into your fax machine.Notice to users of the Canadian telephone networkThis product meets the applicable Industry Canada technical specifications.The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product label.Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.This equipment uses CA11A telephone jacks.Avis réservé aux utilisateurs du réseau téléphonique du CanadaCe produit est conforme aux spécifications techniques d’Industrie Canada.Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là Lexmark Confidential until announcedRegulatory information 19
d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.Cet équipement utilise des prises de téléphone CA11A.Notice to users of the New Zealand telephone networkThe following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.This equipment may not provide for the effective hand-over of a call to another device connected to the same line.This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers.This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected to the same telephone line may not exceed 5. The REN of this device is located on the label.This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873.Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications:•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.•The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.Japanese telecom noticeNote: To determine which fax card model your product contains, refer to the labeling on your machine or go to http://support.lexmark.com.For products containing the LEX-M03-002 fax card, the following JATE notice applies:Lexmark Confidential until announcedRegulatory information 20
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified by JATE, with Certification Number A11-0160001.Lexmark International, Inc.LEX-M03-002A11-0160001JPVerwendung dieses Produkts in DeutschlandFür dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 80D1888) für jede Leitung installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden. Zeitsteuertakte sind in analogen Leitungen in Deutschland möglicherweise nicht vorhanden. Der Teilnehmer kann die Bereitstellung von Zeitsteuertakten veranlassen oder beim deutschen Netzanbieter telefonisch deren Deaktivierung beantragen. Im Regelfall werden Zeitsteuertakte nur dann bereitgestellt, wenn dies vom Teilnehmer bei der Installation ausdrücklich erwünscht wird.Using this product in SwitzerlandThis product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland.Utilisation de ce produit en SuisseCet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.Verwendung dieses Produkts in der SchweizFür dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.Uso del prodotto in SvizzeraQuesto prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera.Regulatory notices for wireless productsThis section contains regulatory information that applies only to wireless models.Lexmark Confidential until announcedRegulatory information 21
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.Modular component noticeDepending on your particular wireless model, your model contains one or more of the following modular components:Lexmark Regulatory Type/Model Number LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005Lexmark Regulatory Type/Model Number LEX-M06-001; FCC ID:IYLLEXM06001; IC:2376A-LEXM06001Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001To determine which modular components are installed in your particular product, refer to the labeling on your actual product.Exposure to radio frequency radiationThe radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.Industry Canada (Canada)Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that necessary for successful communication.This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.To prevent radio interference to the licensed service and to reduce the potential for harmful interference to co-channel mobile satellite systems, this device is intended to be operated indoors and away from windows to provide maximum shielding.High-power radars are allocated as primary users (i.e., priority users) of the bands 5250–5350MHz and 5650–5850MHz. These radars could cause interference and/or damage to LE-LAN devices.Industrie Canada (Canada)Selon la réglementation d'Industrie Canada, l'émetteur radio ne fonctionne qu'avec une antenne dont le type et le gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio potentielles auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la puissance isotrope rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la réussite de la communication.Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.Lexmark Confidential until announcedRegulatory information 22
Afin de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est destiné à être utilisé à l’intérieur et loin des fenêtres afin de fournir une protection maximale.Les radars à haute puissance sont définis comme les utilisateurs principaux (p. ex., utilisateurs prioritaires) dans les bandes de 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer des interférences ou des dommages aux appareils RELOC-EL.Taiwan NCC RF notice statementNCC 型式認證設備注意事項台灣低功率射頻電機設備之使用注意事項依據低功率電波輻射性電機管理辦法第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。在 5.25 ~ 5.35 秭赫頻帶內操作之無線資訊傳輸設備，限於室內使用。European Community (EC) directives conformityThis product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the approximation and harmonization of the laws of the Member States relating to radio equipment.The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.Compliance is indicated by the CE marking:RestrictionsThis radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all the countries listed in the table below:Lexmark Confidential until announcedRegulatory information 23
AT BE BG CH CY CZ DE DK EEEL ES FI FR HR HU IE IS ITLI LT LU LV MT NL NO PL PTRO SE SI SK TR UKEU statement of radio transmitter operational frequency bands and maximum RF powerThis radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725 in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both bands.Class A productsProduct name Machine type ModelC6160de, CS820de, CS820dte, CS820dtfe, CS827de 5063 530, 539, 571C9235, CS921de, CS923de, CS927de 5059 130, 190, 530CX820de, CX820dtfe, CX827de, XC6152de, XC6152dtfe 7563 136, 137, 196, 197CX825de, CX825dte, CX825dtpe, CX825dtfe, CX860de, CX860dte, CX860dtpe, CX860dtfe, XC8155de, XC8155dte, XC8160de, XC8160dte7564 336, 337, 536, 537, 596, 598CX920de, CX921de, CX922de, CX923de, CX923dte, CX923dxe, CX924de, CX924dte, CX924dxe, CX927de, XC9225, XC9235, XC9245, XC9255, XC92657559 078, 098, 178, 198, 378, 398, 578, 598, 778, 798M3250, MS622de, MS622dte 4600 835, 895MB2546ade, MX521de, MX521ade, MX521adte, MX522adhe, XM12467017 636, 676, 678, 679MB2650ade, MX622ade, MX622adhe, MX622adthe, XM32507018 676, 678, 679Federal Communications Commission (FCC) compliance information statementThis product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Lexmark Confidential until announcedRegulatory information 24
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.Any questions regarding this compliance information statement should be directed to:Director of Lexmark Technology & ServicesLexmark International, Inc.740 West New Circle RoadLexington, KY 40550Telephone: (859) 232–3000E-mail: regulatory@lexmark.comBSMI EMC noticeWarning to user:This is a Class A ITE. In a residential area, this product may cause radio interference, in which case the user may be required to take adequate measures.Industry Canada compliance statementThis Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.Avis de conformité aux normes de l’industrie du CanadaCet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.CCC EMC noticeLexmark Confidential until announcedRegulatory information 25
Japanese VCCI noticeKorean KC statementNotice to users of Class A products in BrazilEste produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.European Community (EC) directives conformityThis product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or EN 62368-1.Lexmark Confidential until announcedRegulatory information 26
Radio interference noticeWarningThis is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and immunity requirements of EN55024. This product is not intended to be used in residential/domestic environments.This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.Class B productsProduct name Machine type ModelB2338dn, B2338dw, B2442dn, B2442dw, B2546dn, B2650dn, M1242, M1246, MS321dn, MS421dn, MS421dw, MS521dn, MS621dn, MS621dtn4600 230, 238, 430, 438, 490, 630, 690, 830C4150, CS720de, CS720dte, CS725de, CS725dte, CS727de, CS728de5028 135, 630, 639CX725de, CX725dhe, CX725dthe, CX727de, XC4140, XC4150 7528 196, 576, 578, 598MB2338adn, MB2338adw, MB2338dw, MB2442ade, MB2442adwe, MX321adn, MX321adw, MX421ade, XM1238, XM12427017 238, 276, 278, 296, 476, 478, 496Federal Communications Commission (FCC) compliance information statementThis product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult your point of purchase or service representative for additional suggestions.The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.Lexmark Confidential until announcedRegulatory information 27
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.Any questions regarding this compliance information statement should be directed to:Director of Lexmark Technology & ServicesLexmark International, Inc.740 West New Circle RoadLexington, KY 40550Telephone: (859) 232–3000E-mail: regulatory@lexmark.comIndustry Canada compliance statementThis Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.Avis de conformité aux normes de l’industrie du CanadaCet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003.日本の VCCI 規定製品にこのマークが表示されている場合、次の要件を満たしています。この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをしてください。VCCI-BKorean KC statementLexmark Confidential until announcedRegulatory information 28
European Community (EC) directives conformityThis product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU, 2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances in electrical and electronic equipment.The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or EN 62368-1.Lexmark Confidential until announcedRegulatory information 29

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