Lexmark 47B0001 Users Manual User's Guide

2015-01-23

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C790 Series
User's Guide
November 2012 www.lexmark.com
Machine type(s):
5062
Model(s):
210, 230, 235
Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Understanding the printer control panel................................................................................................11
Understanding the home screen................................................................13
Understanding the home screen.............................................................................................................13
Using the touch-screen buttons..............................................................................................................14
Setting up and using the home screen applications....................................17
Finding the IP address of the printer.......................................................................................................17
Accessing the Embedded Web Server.....................................................................................................17
Activating the home screen applications................................................................................................18
Exporting and importing a configuration using the Embedded Web Server...........................................20
Additional printer setup.............................................................................21
Installing internal options........................................................................................................................21
Order of installation................................................................................................................................39
Installing optional trays...........................................................................................................................39
Supported finishing features...................................................................................................................40
Attaching cables......................................................................................................................................42
Verifying printer setup............................................................................................................................43
Setting up the printer software...............................................................................................................44
Setting up wireless printing.....................................................................................................................46
Installing the printer on an Ethernet network........................................................................................51
Changing port settings after installing a new network Internal Solutions Port......................................54
Setting up serial printing.........................................................................................................................55
Minimizing your printer's environmental impact........................................58
Saving paper and toner...........................................................................................................................58
Saving energy..........................................................................................................................................59
Recycling..................................................................................................................................................61
Contents 2
Loading paper and specialty media............................................................63
Setting the paper size and type...............................................................................................................63
Configuring Universal paper settings......................................................................................................63
Loading the standard or optional 550‑sheet tray...................................................................................64
Loading the 2000‑sheet high‑capacity feeder.........................................................................................67
Loading the multipurpose feeder............................................................................................................69
Linking and unlinking trays......................................................................................................................71
Paper and specialty media guide................................................................74
Paper guidelines......................................................................................................................................74
Storing paper...........................................................................................................................................76
Supported paper sizes, types, and weights.............................................................................................77
Printing......................................................................................................80
Printing a document................................................................................................................................80
Printing from a flash drive.......................................................................................................................81
Printing specialty documents..................................................................................................................83
Printing confidential and other held jobs................................................................................................85
Printing information pages......................................................................................................................86
Canceling a print job................................................................................................................................87
Understanding printer menus....................................................................88
Menus list................................................................................................................................................88
Supplies menu.........................................................................................................................................89
Paper menu.............................................................................................................................................90
Reports menu........................................................................................................................................102
Network/Ports menu.............................................................................................................................103
Security menu.......................................................................................................................................116
Settings menu........................................................................................................................................120
Help menu.............................................................................................................................................144
Securing the memory before moving the printer......................................145
Statement of Volatility..........................................................................................................................145
Erasing volatile memory........................................................................................................................145
Erasing non‑volatile memory................................................................................................................146
Erasing printer hard disk memory.........................................................................................................146
Configuring printer hard disk encryption..............................................................................................147
Contents 3
Maintaining the printer............................................................................148
Cleaning the exterior of the printer......................................................................................................148
Cleaning the printhead lenses...............................................................................................................148
Storing supplies.....................................................................................................................................149
Checking the status of supplies.............................................................................................................150
Ordering supplies..................................................................................................................................150
Replacing supplies.................................................................................................................................152
Moving the printer................................................................................................................................156
Administrative support............................................................................158
Finding advanced networking and administrator information.............................................................158
Using the Embedded Web Server.........................................................................................................158
Checking the virtual display...................................................................................................................158
Checking the status of the printer.........................................................................................................158
Setting up e‑mail alerts.........................................................................................................................159
Viewing reports.....................................................................................................................................159
Restoring factory default settings.........................................................................................................160
Clearing jams............................................................................................161
Avoiding jams........................................................................................................................................161
Understanding jam numbers and locations..........................................................................................161
200 paper jam.......................................................................................................................................163
201 paper jam.......................................................................................................................................163
202–203 paper jams..............................................................................................................................164
230 paper jam.......................................................................................................................................165
231–239 paper jams..............................................................................................................................166
24x paper jam........................................................................................................................................166
250 paper jam.......................................................................................................................................167
400–403 and 460–461 paper jams........................................................................................................168
431–454, and 456–458 paper jams.......................................................................................................169
455 staple jam.......................................................................................................................................169
Troubleshooting.......................................................................................172
Checking an unresponsive printer.........................................................................................................172
Understanding printer messages..........................................................................................................172
Solving printing problems.....................................................................................................................187
Contents 4
Solving home screen applications problems.........................................................................................191
Solving option problems........................................................................................................................191
Solving paper feed problems.................................................................................................................194
Solving print quality problems..............................................................................................................195
Solving color quality problems..............................................................................................................207
Embedded Web Server does not open.................................................................................................210
Contacting customer support................................................................................................................210
Notices.....................................................................................................212
Product information..............................................................................................................................212
Edition notice........................................................................................................................................212
Power consumption..............................................................................................................................216
Index........................................................................................................225
Contents 5
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information 6
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
Additional setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.
Instructions for:
•Connecting the printer to an Ethernet network
•Troubleshooting printer connection problems
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Warranty information Warranty information varies by country or region:
•In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
•In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
1
2
3
4
5
1152.4 mm (6.0 in.)
2101.6 mm (4.0 in.)
3609.6 mm (24.0 in.)
4381 mm (15.0 in.)
5304.8 mm (12.0 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer 10
You can configure your basic printer by adding optional trays.
12
3
47
6
5
1Standard exit bin
2Wire bail
3Printer control panel
4Standard 550‑sheet tray
5Optional 550‑sheet tray
6Optional 2000‑sheet high‑capacity feeder
7Multipurpose feeder
Understanding the printer control panel
#
7
1234
5
6
Item Description
1Display Shows the status of the printer
2Home Lets you navigate back to the home screen
3Keypad Allows you to enter numbers, letters, or symbols on the printer
Learning about the printer 11
Item Description
4Sleep Enables Sleep Mode or Hibernate Mode
The following are the statuses of the indicator light and the Sleep button:
•Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button
is unilluminated.
•Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is
illuminated solid amber.
•Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep
button is illuminated blinking amber.
•Operating in Hibernate Mode—The indicator light is unilluminated, Sleep button is blinking
amber for 1/10 of a second, then go completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep Mode:
•Touching the screen or any hard button presses.
•Opening an input tray, cover, or door.
•Sending a print job from the computer.
•Performing a Power On Reset (POR) with the main power switch.
5Indicator light Off—The printer is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
6Stop/Cancel Stops all printer activity
Note: A list of options is displayed once Stopped appears on the display.
7USB port Allows you to connect a USB Bluetooth adapter, or a flash drive to the printer
Note: Only the front USB port supports flash drives.
Learning about the printer 12
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1 2 3 4
5678
Touch To
1Change Language Change the primary language of the printer.
2Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable from within Forms and Favorites.
3Held Jobs Display all current held jobs.
4USB or USB
Thumbdrive
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
5Menus Access printer menus.
Note: These menus are available only when the printer is in the Ready state.
6Status message bar •Show the current printer status such as Ready or Busy.
•Show printer conditions such as Fuser missing or Cartridge Low.
•Show intervention messages and the instructions on how to clear them.
7Status/Supplies •Display a warning or error message whenever the printer requires intervention to
continue processing.
•Access the messages screen for more information on the message, and how to clear it.
8Tips Open a context‑sensitive Help information on the touch screen.
Understanding the home screen 13
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
1 2 3 4
5
67
89
10
Touch To
1Up arrow Scroll up.
2Delete folder Delete the file you selected.
3Left arrow Scroll to the left.
4Right arrow Scroll to the right.
5Right scroll increase Scroll to another value in increasing order.
Understanding the home screen 14
Touch To
6Left scroll decrease Scroll to another value in decreasing order.
7Down arrow Scroll down.
8Accept Save a setting.
9Cancel •Cancel an action or a selection.
•Cancel out a screen and return to the previous screen.
10 Back Navigate back to the previous screen.
Other touch-screen buttons
Touch To
Exit Exit from the current screen to the home screen.
Radio button Select or clear an item.
Understanding the home screen 15
Features
Feature Description
Menu trail line:
Menus > Settings > Print Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
Attendance message alert If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Warning If an error condition occurs, then this icon appears.
Understanding the home screen 16
Setting up and using the home screen applications
Notes:
•Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.
•There may be additional solutions and applications available for purchase.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
•From the top left corner of the printer home screen.
•From the TCP/IP section in the Network/Ports menu.
•By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1Obtain the printer IP address:
•From the printer control panel home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2Open a Web browser, and then type the printer IP address in the address field.
3Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3Click Submit.
Setting up and using the home screen applications 17
Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
To change the background of the printer home screen using the printer control panel, do the following:
1From the home screen, navigate to:
Change Background > select background to use
2Touch .
Forms and Favorites
Icon Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
To configure Forms and Favorites, do the following:
1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2Define the bookmarks, and then customize the settings.
3Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.
Setting up and using the home screen applications 18
Eco‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Showroom
Icon Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:
1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2Select the Enabled check box, and then customize the settings.
3Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Setting up and using the home screen applications 19
Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.
Exporting a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3From Installed Solutions, click the name of the application you want to configure.
4Click Configure > Export.
5Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved.
Importing a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3From Installed Solutions, click the name of the application you want to configure.
4Click Configure > Import.
5Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Setting up and using the home screen applications 20
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.
Available internal options
•Memory cards
–Printer memory
–Flash memory
–Fonts
•Firmware cards
–Bar Code
–PrintCryptionTM
•Printer hard disk
•LexmarkTM Internal Solutions Ports (ISP)
–RS‑232‑C Serial ISP
–Parallel 1284‑B ISP
–MarkNetTM N8250 802.11 b/g/n Wireless ISP
–MarkNet N8130 10/100 Fiber ISP
–MarkNet N8120 10/100/1000 Ethernet ISP
Additional printer setup 21
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to
the printer in the location shown.
Additional printer setup 22
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1Open the cover.
2Remove the metal panel.
aTurn the screws on the panel counterclockwise to remove them.
Additional printer setup 23
bShift the metal panel to the left to disengage the hooks, then pull forward to remove it.
3Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
2
3
4
1Memory card connector
2Firmware and flash memory card connectors
3Internal print server connector
4Hard disk connector
Additional printer setup 24
4Reattach the system board cover.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
aReinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift
to the right.
bAlign and then turn each screw clockwise to tighten.
cClose the cover.
Additional printer setup 25
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.
1Access the system board.
For more information, see “Accessing the system board” on page 23.
Note: This task requires a flathead screwdriver.
2Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3On the system board, open the memory card connector latches.
Additional printer setup 26
4Align the notches on the memory card to the ridges on the connector.
1
2
1Notch
2Ridge
5Push the memory card straight into the connector until it clicks into place.
6Reattach the system board cover.
Additional printer setup 27
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
Note: This task requires a flathead screwdriver.
2Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1Plastic pins
2Metal pins
4Push the card firmly into place.
Notes:
•The entire length of the connector on the card must touch and be flush against the system board.
Additional printer setup 28
•Be careful not to damage the connectors.
5Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 23.
2Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3Locate the appropriate connector on the system board.
4Remove the printer hard disk.
For more information, see “Removing a printer hard disk” on page 38.
Additional printer setup 29
5Remove the metal cover from the ISP opening.
2
1
6Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place.
Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
Additional printer setup 30
7Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.
8Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
Additional printer setup 31
9Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the
thumbscrew.
10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
11 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.
12 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 32
13 Reattach the system board cover.
Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 23.
2Unpack the printer hard disk.
Additional printer setup 33
3Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
aUsing a flathead screwdriver, loosen the screws.
bRemove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
Additional printer setup 34
cAlign the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk
until the standoffs are in place.
dInsert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 35
To install a printer hard disk directly on the system board:
aAlign the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer
hard disk until the standoffs are in place.
bUse the two provided screws to attach the printer hard disk mounting bracket.
cInsert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.
Additional printer setup 36
4Reattach the system board cover.
Additional printer setup 37
Removing a printer hard disk
Note: This task requires a flathead screwdriver.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 23.
2Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.
3Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.
1
2
Additional printer setup 38
4Set the printer hard disk aside.
5Reattach the system board cover.
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Install the printer and any options you have purchased in the following order:
•Caster base
•Optional spacer
•Optional 550‑sheet trays or 2,000‑sheet high‑capacity feeder
•Standard 550‑sheet trays
•Printer
For information on installing a caster base, a 550‑ or 2,000‑sheet optional tray, spacer, or any of the finishers, see the
setup documentation that came with the option.
Installing optional trays
The printer supports the following optional input sources:
•550‑sheet tray
•2,000‑sheet high‑capacity feeder
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
1Unpack the optional tray, and then remove all packing material.
2Place the tray near the printer.
Additional printer setup 39
3Turn the printer off.
4Align the printer with the tray, and then lower the printer into place.
Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the
top down.
1
2
3
1Standard 550-sheet tray (Tray 1)
2Optional 550-sheet trays
5Turn the printer back on.
6Set the printer software to recognize the optional input source.
For more information, see “Updating available options in the printer driver” on page 45.
Supported finishing features
The printer supports the following finishing features:
•500‑Sheet Offset Stacker
•500-Sheet Staple Finisher
•500-Sheet Staple, Hole Punch Finisher
•5‑bin mailbox
Additional printer setup 40
2
1
1Standard bin
2Finisher bin
Standard bin
•The paper capacity is 500 sheets.
•Finishing options are not supported in this bin.
•Envelopes are routed here.
Finisher bin
•The paper capacity is 500 sheets.
•Envelopes, A5, A6 and statement paper sizes are not supported in this bin.
Additional printer setup 41
Finishing features
Paper size Two‑hole punch Three‑ or four‑hole
punch
5‑bin mailbox 500-Sheet Staple
Finisher
A4
A5 X X X
Executive
Folio X
JIS B5
Legal
Letter
Statement X X
Universal X X
Envelopes (any size) X X X
Oficio
Attaching cables
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a
power cord, a fax feature, or USB cable, during a lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port
Additional printer setup 42
1
2
1USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
2Ethernet port
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.
•Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Additional printer setup 43
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1From the home screen, navigate to:
> Reports > Network Setup Page
2Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing the printer software
Notes:
•If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.
•Close all open software programs before installing the printer software.
1Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
cPress Enter, or click OK.
In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.
3Click Install, and then follow the instructions on the computer screen.
Additional printer setup 44
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.
For Windows users
1Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type control printers.
cPress Enter, or click OK.
2Depending on your device, do either of the following:
•Press and hold the printer you want to update.
•Right‑click the printer you want to update.
3From the menu that appears, do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
4Click the Configuration tab.
5Do either of the following:
•Click Update Now ‑ Ask Printer.
•Under Configuration Options, manually add any installed hardware options.
6Click Apply.
For Macintosh users
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
•System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2Add any installed hardware options, and then click OK.
Additional printer setup 45
Setting up wireless printing
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on a wireless network
Notes:
•Make sure your access point (wireless router) is turned on and is working properly.
•Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
•Security Method—There are four basic options for Security Method:
–WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
–WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
–802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X user name and password
•Certificates
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
–If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.
–To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Additional printer setup 46
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
•Your wireless network is set up and is working properly.
•The computer you are using is connected to the same wireless network where you want to set up the printer.
1Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
1
2
Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
2Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
Additional printer setup 47
cPress Enter or click OK.
Note: D is the letter of your CD or DVD drive.
4Click Install, and then follow the instructions on the computer screen.
5Select Wireless connection when asked to choose a connection type.
6From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
7Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
1
2
Additional printer setup 48
2Locate the printer MAC address.
aFrom the printer control panel, navigate to:
> Reports > > Network Setup Page >
or
> Reports > Network Setup Page
bIn the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
•System Preferences > Network > Wi‑Fi
•System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.
3Open a Web browser.
4From the Bookmarks menu, select Show or Show All Bookmarks.
5Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1Type the network name (SSID) in the appropriate field.
2Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3Select the type of security you want to use to protect the wireless network.
4Enter the security information necessary for the printer to connect to the wireless network.
5Click Submit.
6Open the AirPort application on the computer:
Additional printer setup 49
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
•System Preferences > Network > Wi‑Fi
•System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.
1Install a printer driver file on the computer:
aObtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
bDouble‑click the installer package for the printer.
cFollow the instructions on the computer screen.
dSelect a destination, and then click Continue.
eFrom the Easy Install screen, click Install.
fType the user password, and then click OK.
All necessary applications are installed in the computer.
gClick Close when the installation is complete.
2Add the printer:
aFor IP printing:
In Mac OS X version 10.5 or later
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan
•System Preferences > Print & Fax
2Click +.
3If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4Click the IP tab.
5Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1From the Finder, navigate to:
Applications > Utilities
2Double‑click Printer Setup Utility or Print Center.
Additional printer setup 50
3From the Printer List, choose Add, and then click IP Printer.
4Type the IP address of the printer in the address field, and then click Add.
bFor AppleTalk printing:
Notes:
•Make sure AppleTalk is activated on your printer.
•This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1From the Apple menu, navigate to:
System Preferences > Print & Fax
2Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1From the Finder, navigate to:
Applications > Utilities
2Double‑click Printer Setup Utility or Print Center.
3From the Printer List, click Add.
4Click Default Browser tab > More Printers.
5From the first pop‑up menu, select AppleTalk.
6From the second pop‑up menu, select Local AppleTalk Zone.
7Select the printer from the list, and then click Add.
Installing the printer on an Ethernet network
Note: Make sure you have completed the initial setup of the printer.
For Windows users
1Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
2Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
Additional printer setup 51
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
cPress Enter or click OK.
Note: D is the letter of your CD or DVD drive.
3Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.
4Select Ethernet connection, and then click Continue.
5Attach the Ethernet cable when instructed to do so.
6Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.
7Follow the instructions on the computer screen.
For Macintosh users
1Allow the network DHCP server to assign an IP address to the printer.
2Obtain the printer IP address either:
•From the printer control panel
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
3Install the printer driver on the computer.
aDouble‑click the installer package for the printer.
bFollow the instructions on the computer screen.
cSelect a destination, and then click Continue.
dFrom the Easy Install screen, click Install.
eType the user password, and then click OK.
All the necessary applications are installed on the computer.
fClick Close when the installation is complete.
4Add the printer.
•For IP printing:
In Mac OS X version 10.5 or later
aFrom the Apple menu, navigate to either of the following:
–System Preferences > Print & Scan
–System Preferences > Print & Fax
bClick +.
cIf necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
Additional printer setup 52
dClick the IP tab.
eType the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
aFrom the Finder, navigate to:
Applications > Utilities
bDouble‑click Printer Setup Utility or Print Center.
cFrom the printer list, click Add, and then click IP Printer.
dType the scanner IP address in the address field, and then click Add.
•For AppleTalk printing:
Notes:
–Make sure AppleTalk is activated on your printer.
–This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
aFrom the Apple menu, navigate to:
System Preferences > Print & Fax
bClick +, and then navigate to:
AppleTalk > select your printer > Add
In Mac OS X version 10.4 or earlier
aFrom the Finder, navigate to:
Applications > Utilities
bDouble‑click Printer Setup Utility or Print Center.
cFrom the printer list, click Add.
dClick Default Browser tab > More Printers.
eFrom the first pop‑up menu, select AppleTalk.
fFrom the second pop‑up menu, select Local AppleTalk Zone.
gSelect the device from the list, and then click Add.
Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.
Additional printer setup 53
Changing port settings after installing a new network Internal
Solutions Port
When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated since the printer will be assigned a new IP address. All computers that access
the printer must be updated with this new IP address.
Notes:
•If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
•If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes to your computer configurations.
•If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If
the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless
ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the
printer, and then turn it back on.
•Only one network connection is active at a time. To switch between Ethernet and wireless connection types,
turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch
to a wireless connection), and then turn the printer back on.
For Windows users
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Open the printers folder.
In Windows 8
From the Search charm, type Run and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
aClick , or click Start and then click Run.
bIn the Start Search or Run dialog, type control printers.
cPress Enter, or click OK.
3To select the printer that has changed, do either of the following:
•Press and hold the printer, and then select Printer properties.
•Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
4Click the Ports tab.
5Select the port from the list, and then click Configure Port.
Additional printer setup 54
6Type the new IP address in the “Printer Name or IP Address” field.
7Click OK > Close.
For Macintosh users
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Add the printer.
•For IP printing:
aFrom the Apple menu, navigate to either of the following:
–System Preferences > Print & Scan
–System Preferences > Print & Fax
bClick +.
cClick the IP tab.
dType the printer IP address in the address field, and then click Add.
•For AppleTalk printing:
Notes:
–Make sure AppleTalk is activated on your printer.
–This feature is supported only in Mac OS X version 10.5.
aFrom the Apple menu, navigate to:
System Preferences > Print & Fax
bClick +, and then navigate to:
AppleTalk > select the printer > Add
Setting up serial printing
Use serial printing to print when the computer is far from the printer or to print at a reduced speed.
After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have
connected the serial cable to the COM port on your printer.
1Set the parameters in the printer.
aFrom the printer control panel, navigate to the menu for the port settings.
bLocate the menu for the serial port settings, and then adjust the settings, if necessary.
cSave the modified settings, and then print a menu settings page.
Additional printer setup 55
2Install the printer driver.
aObtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
bDouble‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
1Click or click Start, and then click Run.
2In the Start Search or Run dialog, type D:\setup.exe.
3Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
cClick Install.
dFollow the instructions on the computer screen.
eSelect Advanced, and then click Continue.
fFrom the Configure Printer Connection dialog, select a port.
gIf the port is not in the list, then click Refresh, or navigate to:
Add port > select a port type > enter the necessary information > OK
hClick Continue > Finish.
3Set the COM port parameters.
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.
aOpen Device Manager.
In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type devmgmt.msc > OK
In Windows 7 or earlier
1Click or click Start, and then click Run.
2In the Start Search or Run dialog, type devmgmt.msc.
3Press Enter or click OK.
bDouble‑click Ports (COM & LPT) to expand the list of available ports.
Additional printer setup 56
cDo either of the following:
•Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
•Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
dFrom the menu that appears, select Properties.
eOn the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.
Check the serial heading of the menu settings page for the printer settings.
fClick OK, and then close all the dialogs.
gPrint a test page to verify printer installation.
Additional printer setup 57
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode” on
page 59.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 76.
Conserving supplies
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
by selecting 2‑sided printing from the Print dialog or from the Lexmark Toolbar.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N‑Up) section of the Print dialog screen.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
•Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the
document will look like before you print it.
•Print one copy of the document to check its content and format for accuracy.
Minimizing your printer's environmental impact 58
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 161.
Print in black and white
To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,
see “Printing in black and white” on page 80.
Saving energy
Using Eco‑Mode
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Eco‑Mode > select a setting > Submit.
Choose To
Off Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
specifications of your printer.
Energy Reduce energy use, especially when the printer is idle.
•The printer enters Sleep mode after one minute of inactivity.
•When the printer enters Sleep mode, the printer control panel display is turned off.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper •Enable the automatic duplex feature.
•Turn off print log features.
Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Quiet Mode > select a setting > Submit
Minimizing your printer's environmental impact 59
Choose To
Off
Note: Selecting Photo from the driver may disable Quiet
Mode.
Use factory default settings. This setting supports the
performance specifications of your printer.
On Reduce printer noise.
•Print jobs will process at reduced speed.
•Fans run at reduced speed or are turned off.
•If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.
•The alarm control and cartridge alarm sounds are turned
off.
Adjusting Sleep Mode
To save energy, you can decrease the number of minutes before the printer enters Sleep Mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Timeouts.
3In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep Mode.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep Mode.
3Touch .
Using Hibernate Mode
Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices
are powered down safely.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
Minimizing your printer's environmental impact 60
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Sleep Button Settings.
3From the Press Sleep Button or Press and Hold Sleep Button drop‑down, select Hibernate.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate
2Touch .
Adjusting the brightness of the display
To save energy, or if you are have trouble reading your display, adjust the brightness of the display.
Available settings range from 20–100. The factory default setting is 100.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings.
3In the Screen Brightness field, enter the brightness percentage you want for the display.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings
2Touch the down arrow until Screen Brightness appears, and then select a setting.
3Touch .
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
Minimizing your printer's environmental impact 61
•The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Find the product type you want to recycle, and then select your country or region from the list.
3Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
1Go to www.lexmark.com/recycle.
2From the Toner Cartridges section, select your country or region.
3Follow the instructions on the computer screen.
Minimizing your printer's environmental impact 62
Loading paper and specialty media
This section explains how to load the 550-sheet tray, an optional 2,000-sheet tray, a multipurpose feeder, and an
optional 550-sheet specialty media drawer. It also includes information about paper orientation, setting the Paper Size
and Paper Type, and linking and unlinking trays.
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the
multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size
menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
The factory default Paper Type setting is Plain Paper.
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
•Units of Measure
•Portrait Width
•Portrait Height
Notes:
•The largest supported Universal size is 216 x 1219 mm (8.5 x 48 in.).
•The smallest supported Universal size is 76 x 127 mm (3 x 5 in.) and loaded in the multipurpose feeder only.
From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select unit of measure > Portrait Width or Portrait
Height > select width or height >
Loading paper and specialty media 63
Loading the standard or optional 550‑sheet tray
The printer has one standard 550‑sheet tray (Tray 1), and may have one or more optional 550‑sheet trays. All 550‑sheet
trays support the same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1Pull the tray out.
Notice the size indicators on the bottom of the tray. Use these indicators to help position the length and width
guides.
LTR
LGL
A4
A4
LTR
LGL
Loading paper and specialty media 64
2Squeeze and then slide the width guide to the correct position for the paper size you are loading.
3Squeeze and then slide the length guide to the correct position for the paper size you are loading.
Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To
lock, push the button forward when a length has been selected.
3
2
1
4Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
5Load the paper stack with the recommended print side faceup.
Notes:
•Place the print side facedown for duplex printing.
Loading paper and specialty media 65
•Place pre-punched paper with the holes toward the front of the tray.
•Place letterheads faceup with the header on the left side of the tray.
•Place letterheads facedown with the header on the right side of the tray for duplex printing.
•Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the
tray can cause paper jams and possible printer damage.
6Insert the tray.
7From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.
Loading paper and specialty media 66
Loading the 2000‑sheet high‑capacity feeder
The high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or legal‑size paper (80 g/m2 or 20 lb).
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1Pull the tray out.
2Adjust the width guide as necessary.
1
2
3Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
Loading paper and specialty media 67
4Load paper into the tray with the print side faceup.
ABC
Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading
the tray can cause paper jams.
Notes:
•Place pre-punched paper with the holes toward the front of the tray.
•Place letterheads faceup with the header on the left side of the tray.
•Place letterheads facedown with the header on the right side of the tray for duplex printing.
5Insert the tray.
Loading paper and specialty media 68
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
•100 sheets of 75‑g/m2 (20‑lb) paper
•10 envelopes
•75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:
•Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
•Length—127 mm (5 in.) to 1270 mm (50 in.)
Note: Maximum width and length can be applied only to short-edge feeding.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.
1Pull down the multipurpose feeder door.
2For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended.
3Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.
Loading paper and specialty media 69
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
4Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose
feeder until it comes to a stop, and then release the paper pick tab.
1
2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or
the paper pick tab to break.
•Load paper and transparencies with the recommended print side facedown and the short edge entering the
printer first.
•For duplex letterhead printing, place the letterhead faceup and the header entering the printer last.
Loading paper and specialty media 70
•Load envelopes with the flap side up and to the right.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
Notes:
•Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter.
•Load only one size and type of paper at a time.
5Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.
6From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feeds
from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are
automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in
each tray except Tray 1 and the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set
manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The
Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu.
Loading paper and specialty media 71
Unlinking trays
Note: Trays that do not have the same settings as any other tray are not linked.
Change one of the following tray settings:
•Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name.
•Paper Size
Load a different paper size to automatically change the Paper Size setting for a tray. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.
Linking exit bins
Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source.
The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase
other optional exit bins.
Note: Not all exit bins support every paper size and type.
1From the home screen, navigate to:
> Paper Menu > Bin Setup
2Touch the bin or bins you want to link, and then touch Configure Bins > Link.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.
3Click Custom Types > select a paper type > Submit.
Loading paper and specialty media 72
Assigning a custom paper type name
1From the home screen, navigate to:
> Paper Menu > Paper Size/Type
2Select the tray number or MP Feeder Type.
3Touch the left or right arrow until Custom Type [x] or another custom name appears.
4Touch .
Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.
Loading paper and specialty media 73
Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 176‑g/m2 (16 to 47‑lb) bond grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m2 (20‑lb)
bond grain long paper. For paper smaller than 182 x 257 mm (7 x 10 in.), we recommend 90‑g/m2 (24‑lb) or heavier
paper.
Note: Duplex is supported only for 75–176‑g/m2 (20–47‑lb) bond paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, the toner cannot fuse to it properly. If paper is
too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–135‑g/m2 (16–36‑lb) bond paper, grain long paper is recommended. For papers heavier than 135 g/m2, grain
short is recommended.
Paper and specialty media guide 74
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
•Preprinted papers with chemicals that may contaminate the printer
•Preprinted papers that can be affected by the temperature in the printer fuser
•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough‑edged, rough or heavily textured surface papers, or curled papers
•Recycled papers that fail EN12281:2002 (European)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
•Always use new, undamaged paper.
•Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
•Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
•Use only forms and letterhead printed using an offset lithographic or engraved printing process.
•Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Paper and specialty media guide 75
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or
releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
•Low moisture content (4–5%)
•Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much
rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very
well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
•Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
•Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.
•Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
Paper and specialty media guide 76
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper input sources and the types of paper they
support.
Note: To use a paper size that is unlisted, configure a Universal Paper Size.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
http://support.lexmark.com.
Supported paper sizes
Measurements apply to simplex (one‑sided) printing only. For duplex (two‑sided) printing, the minimum size is
139.7 x 210 mm (5.50 x 8.27 in.).
Paper size Dimensions Standard
550‑sheet tray
(Tray 1)
Optional
550‑sheet tray
Optional
2,000‑sheet
tray
Multipurpose
feeder
Duplexer
A4 210 x 297 mm
(8.27 x 11.7 in.)
A5 148 x 210 mm
(5.83 x 8.27 in.)
X
A6 105 x 148 mm
(4.13 x 5.83 in.)
XXX X
JIS B5 182 x 257 mm
(7.17 x 10.1 in.)
X
Letter 215.9 x 279.4 mm
(8.5 x 11 in.)
Legal 215.9 x 355.6 mm
(8.5 x 14 in.)
Executive 184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (México) 215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
Folio 215.9 x 330.2 mm
(8.5 x 13 in.)
X
Statement 139.7 x 215.9 mm
(5.5 x 8.5 in.)
X
1 Supported by C792 models only.
2 This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.
Paper and specialty media guide 77
Paper size Dimensions Standard
550‑sheet tray
(Tray 1)
Optional
550‑sheet tray
Optional
2,000‑sheet
tray
Multipurpose
feeder
Duplexer
Universal
Note: Turn size
sensing off to
support
universal sizes
that are close to
standard media
sizes.
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
X
76.2 x 127 mm
(3 x 5 in.) to
215.9 x 355.6
mm (8.5 x 14 in.)
XXX X
76.2 x 127 mm
(3 x 5 in.) to
215.9 x 914.4
mm (8.5 x 36 in.)1
XXX X
76.2 x 127 mm
(3 x 5 in.) to
215.9 x 1219.2
mm (8.5 x 48 in.)1
XXX X
7 3/4 Envelope
(Monarch)
98.4 x 190.5 mm
(3.875 x 7.5 in.)
XXX X
9 Envelope 98.4 x 226.1 mm
(3.875 x 8.9 in.)
XXX X
Com 10
Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
XXX X
DL Envelope 110 x 220 mm
(4.33 x 8.66 in.)
XXX X
C5 Envelope 162 x 229 mm
(6.38 x 9.01 in.)
XXX X
B5 Envelope 176 x 250 mm
(6.93 x 9.84 in.)
XXX X
Other Envelope285.7 x 165 mm to
215.9 x 355.6 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)
XXX X
1 Supported by C792 models only.
2 This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.
Supported paper types and weights
The printer supports 60–176 g/m2 (16–47 lb) paper weights for one‑sided printing. Two‑sided printing is supported on
64–176 g/m2 (17–47 lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guide 78
Paper type Standard
550‑sheet tray
(Tray 1)
Optional
550‑sheet tray
Optional
2,000‑sheet tray
Multipurpose
feeder
Duplexer
Paper
•Plain
•Recycled
•Glossy
•Heavy Glossy
•Bond
•Letterhead
•Preprinted
•Colored
•Light
•Heavy
•Rough/Cotton
•Custom Type [x]
Card stock X
Transparencies1, 2 XXX X
Labels3
•Paper
•Vinyl
X
Envelopes4XXX X
1 This media is supported only in the multipurpose feeder.
2 Do not use inkjet or 3M CG3710 transparencies.
3 Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged
vinyl label usage may reduce fuser life. For more information, see the Card Stock & Label Guide available on the Lexmark
Web site at http://support.lexmark.com.
4 Use envelopes that lie flat when individually placed facedown on a table.
Paper and specialty media guide 79
Printing
This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 161 and “Storing
paper” on page 76.
Printing a document
Printing a document
1From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2Send the print job:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup.
cAdjust settings as necessary.
dClick OK > Print.
For Macintosh users
aCustomize the settings as needed in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the loaded paper.
3Click OK.
bCustomize the settings as needed in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
1Type the printer IP address into the address field of your Web browser.
Printing 80
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
3Adjust the toner darkness setting.
4Click Submit.
Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing from a flash drive
Printing from a flash drive
Notes:
•Before printing an encrypted PDF file, enter the file password from the printer control panel.
•You cannot print files for which you do not have printing permissions.
1Insert a flash drive into the USB port.
Notes:
•If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.
Printing 81
2From the printer control panel, touch the document you want to print.
3Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:
•Do not remove the flash drive from the USB port until the document has finished printing.
•If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive File type
•Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
•SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
•Hi‑Speed USB flash drives must support the Full‑Speed standard. Devices supporting only USB
low‑speed capabilities are not supported.
•USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.
Documents:
•.pdf
•.xps
Images:
•.dcx
•.gif
•.JPEG
•.jpg
•.bmp
•.pcx
•.TIFF
•.tif
•.png
Printing 82
Printing specialty documents
Tips on using letterhead
•Use letterhead designed specifically for laser printers.
•Print samples on the letterhead being considered for use before buying large quantities.
•Before loading letterhead, flex the sheets to prevent them from sticking together.
•Observe proper page orientation.
Source Print side Paper orientation
–Standard 550‑sheet tray
–Optional 550‑sheet tray
–Optional 2000‑sheet
high‑capacity feeder
Preprinted letterhead design is placed
faceup.
The top edge of the sheet with the logo is
placed at the left side of the tray.
Duplex (two‑sided) printing
from trays
Preprinted letterhead design is placed
facedown.
The top edge of the sheet with the logo is
placed at the right side of the tray.
Multipurpose feeder (simplex
printing)
Preprinted letterhead design is placed
facedown.
The top edge of the sheet with the logo
should enter the multipurpose feeder
first.
Multipurpose feeder (duplex
printing)
Preprinted letterhead design is placed
faceup.
The top edge of the sheet with the logo
should enter the multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser printers.
Tips on using transparencies
•Print a test page on the transparencies being considered for use before buying large quantities.
•Feed transparencies from the multipurpose feeder only.
•From the Paper menu, set the MP Feeder Type to Transparency.
•Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures
of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
•To prevent print quality problems, avoid getting fingerprints on the transparencies.
•Before loading transparencies, flex the stack to prevent sheets from sticking together.
•We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
•Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the
envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
•For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70‑g/m2 (20‑lb bond) weight.
Printing 83
•Use only new envelopes from undamaged packages.
•To optimize performance and minimize jams, do not use envelopes that:
–Have excessive curl or twist.
–Are stuck together or damaged in any way.
–Have windows, holes, perforations, cutouts, or embossing.
–Have metal clasps, string ties, or folding bars.
–Have an interlocking design.
–Have postage stamps attached.
–Have any exposed adhesive when the flap is in the sealed or closed position.
–Have bent corners.
–Have rough, cockle, or laid finishes.
•Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual‑sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.
When printing on labels:
•Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
–The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
–Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
•Do not use labels with slick backing material.
•Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
•Do not use labels with exposed adhesive.
•Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
•Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
•If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.
•Portrait orientation works best, especially when printing bar codes.
Printing 84
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
•From the Paper menu, set the Paper Type to Card Stock.
•Select the appropriate Paper Texture setting.
•Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
•Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.
•Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
•Use grain short card stock when possible.
Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Print job type Description
Confidential Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Verify Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.
Reserve Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.
Repeat Repeat prints and stores print jobs in the printer memory for reprinting.
Printing 85
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you choose to delete them.
For Windows users
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click Print and Hold.
4Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.
5Click OK or Print.
6From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print
•For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.
4Click OK or Print.
5From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print
•For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print
Printing information pages
Printing a font sample list
1From the home screen, navigate to:
> Reports > Print Fonts
2Touch PCL Fonts or PostScript Fonts.
Printing 86
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Canceling a print job
Canceling a print job from the printer control panel
1From the printer control panel, touch Cancel Job or press on the keypad.
2Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
For Windows users
1Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type control printers.
cPress Enter, or click OK.
2Double‑click the printer icon.
3Select the print job you want to cancel.
4Click Delete.
For Macintosh users
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan > select your printer > Open Print Queue
•System Preferences > Print & Fax > select your printer > Open Print Queue
2From the printer window, select the print job you want to cancel, and then delete it.
Printing 87
Understanding printer menus
Menus list
Supplies Paper Menu Reports Settings
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Fuser
Transfer Module
Staples
Hole Punch Box
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Names
Custom Bin Names
Universal Setup
Bin Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Asset Report
General Settings
Flash Drive Menu
Print Settings
Setup Menu
Finishing Menu
Quality Menu
Job Accounting Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
Security Network/Ports Help
Miscellaneous Security Settings
Confidential Print
Disk Wiping
Security Audit Log
Set Date and Time
Active NIC
Standard Network or Network [x]*
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
* Depending on the printer setup, this menu appears as Standard Network, Network [x], or Wireless Network.
Understanding printer menus 88
Supplies menu
Menu item Description
Cyan Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the cyan print cartridge
Magenta Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the magenta print cartridge
Yellow Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the yellow print cartridge
Black Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported
Shows the status of the black print cartridge
Waste Toner Bottle
Near Full
Replace
Missing
OK
Shows the status of the waste toner bottle
Understanding printer menus 89
Menu item Description
Fuser
Early Warning
Low
Replace
Missing
OK
Shows the status of the fuser
Transfer module
Early Warning
Low
Replace
Missing
OK
Shows the status of the transfer module
Staple Cartridge
Early Warning
Low
Replace
Missing
OK
Shows the status of the staple cartridge
Hole Punch Box
Near Full
Replace
Missing
OK
Shows the status of the hole punch box
Paper menu
Default Source menu
Menu item Description
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.
•If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.
Understanding printer menus 90
Paper Size/Type menu
Menu item Description
Tray [x] Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
JIS B5
Specifies the paper size loaded in each tray
Notes:
•Letter is the US factory default setting. A4 is the international factory
default setting.
•For trays with automatic size sensing, only the size detected by the
hardware appears.
•If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job uses the linked tray.
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded in each tray
Notes:
•Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.
•If available, a user‑defined name will appear instead of Custom Type [x].
•Use this menu item to configure automatic tray linking.
Note: Only installed trays are listed in this menu.
Understanding printer menus 91
Menu item Description
MP Feeder Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
A4
A5
A6
JIS B5
Specifies the paper size loaded in the multipurpose feeder
Notes:
•Letter is the US factory default setting. A4 is the international factory
default setting.
•From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu item.
MP Feeder Type
Custom Type [x]
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Specifies the type of paper loaded in the multipurpose feeder
Notes:
•Custom Type [x] is the factory default setting.
•From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu item.
Note: Only installed trays are listed in this menu.
Understanding printer menus 92
Menu item Description
Manual Paper Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
A6
JIS B5
Specifies the size of the paper being manually loaded
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
7 3/4 Envelope
9 Envelope
Specifies the size of the envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specifies the type of envelope being manually loaded
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Understanding printer menus 93
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
First
Determines when the printer selects paper from the multipurpose feeder
Notes:
•Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
•Manual sets the multipurpose feeder only for manual feed print jobs.
•First configures the multipurpose feeder as the primary paper source.
Substitute Size menu
Menu item Description
Substitute Size
All Listed
Off
Statement/A5
Letter/A4
Substitutes a specified paper size if the requested paper size is not available
Notes:
•All Listed is the factory default setting. All available size substitutions are
allowed.
•Off indicates no size substitutions are allowed.
•Setting a size substitution lets a print job continue without a Change
Paper message appearing.
Paper Texture menu
Menu item Description
Plain Texture
Normal
Rough
Smooth
Specifies the relative texture of the plain paper loaded
Note: Normal is the factory default setting.
Card Stock Texture
Normal
Rough
Smooth
Specifies the relative texture of the card stock loaded
Notes:
•Normal is the factory default setting.
•Settings appear only if card stock is supported.
Transparency Texture
Normal
Rough
Smooth
Specifies the relative texture of the transparencies loaded
Note: Normal is the factory default setting.
Recycled Texture
Normal
Rough
Smooth
Specifies the relative texture of the recycled paper loaded
Note: Normal is the factory default setting.
Understanding printer menus 94
Menu item Description
Glossy Texture
Normal
Rough
Smooth
Specifies the relative texture of the glossy paper loaded
Note: Normal is the factory default setting.
Heavy Glossy Texture
Normal
Rough
Smooth
Specifies the relative texture of the glossy paper loaded
Note: Normal is the factory default setting.
Labels Texture
Normal
Rough
Smooth
Specifies the relative texture of the labels loaded
Note: Normal is the factory default setting.
Vinyl Labels Texture
Normal
Rough
Smooth
Specifies the relative texture of the vinyl labels loaded
Note: Normal is the factory default setting.
Bond Texture
Rough
Smooth
Normal
Specifies the relative texture of the bond paper loaded
Note: Rough is the factory default setting.
Envelope Texture
Normal
Rough
Smooth
Specifies the relative texture of the envelopes loaded
Note: Normal is the factory default setting.
Rough Envelope Texture
Rough
Specifies the relative texture of the envelopes loaded
Note: Rough is the factory default setting.
Letterhead Texture
Normal
Rough
Smooth
Specifies the relative texture of the letterhead loaded
Note: Normal is the factory default setting.
Preprinted Texture
Normal
Rough
Smooth
Specifies the relative texture of the preprinted paper loaded
Note: Normal is the factory default setting.
Colored Texture
Normal
Rough
Smooth
Specifies the relative texture of the colored paper loaded
Note: Normal is the factory default setting.
Light Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Note: Normal is the factory default setting.
Understanding printer menus 95
Menu item Description
Heavy Texture
Normal
Rough
Smooth
Specifies the relative texture of the paper loaded
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specifies the relative texture of the cotton paper loaded
Note: Rough is the factory default setting.
Custom [x] Texture
Normal
Rough
Smooth
Specifies the relative texture of the custom paper loaded
Notes:
•Normal is the factory default setting.
•Settings appear only if the custom type is supported.
Paper Weight menu
Menu item Description
Plain Weight
Normal
Heavy
Light
Specifies the relative weight of the plain paper loaded
Note: Normal is the factory default setting.
Card Stock Weight
Normal
Heavy
Light
Specifies the relative weight of the card stock loaded
Notes:
•Normal is the factory default setting.
•Settings appear only if card stock is supported.
Transparency Weight
Normal
Heavy
Light
Specifies the relative weight of the transparencies loaded
Note: Normal is the factory default setting.
Recycled Weight
Normal
Heavy
Light
Specifies the relative weight of the recycled paper loaded
Note: Normal is the factory default setting.
Glossy Weight
Normal
Heavy
Light
Specifies the relative weight of the glossy paper loaded
Note: Normal is the factory default setting.
Heavy Glossy Weight
Heavy
Specifies the relative weight of the glossy paper loaded
Note: Heavy is the factory default setting.
Labels Weight
Normal
Heavy
Light
Specifies the relative weight of the labels loaded
Note: Normal is the factory default setting.
Understanding printer menus 96
Menu item Description
Vinyl Labels Weight
Normal
Heavy
Light
Specifies the relative weight of vinyl labels loaded
Note: Normal is the factory default setting.
Bond Weight
Normal
Heavy
Light
Specifies the relative weight of the bond paper loaded
Note: Normal is the factory default setting.
Envelope Weight
Normal
Heavy
Light
Specifies the relative weight of the envelopes loaded
Note: Normal is the factory default setting.
Rough Envelope Weight
Heavy
Light
Normal
Specifies the relative weight of the envelopes loaded
Note: Heavy is the factory default setting.
Letterhead Weight
Normal
Heavy
Light
Specifies the relative weight of the letterhead loaded
Note: Normal is the factory default setting.
Preprinted Weight
Normal
Heavy
Light
Specifies the relative weight of the preprinted paper loaded
Note: Normal is the factory default setting.
Colored Weight
Normal
Heavy
Light
Specifies the relative weight of the colored paper loaded
Note: Normal is the factory default setting.
Light Weight
Light
Specifies the relative weight of the paper loaded
Note: Light is the factory default setting.
Heavy Weight
Heavy
Specifies the relative weight of the paper loaded
Note: Heavy is the factory default setting.
Rough/Cotton Weight
Normal
Heavy
Light
Specifies the relative weight of the cotton paper loaded
Note: Normal is the factory default setting.
Custom [x] Weight
Normal
Heavy
Light
Specifies the relative weight of the custom paper loaded
Notes:
•Normal is the factory default setting.
•Settings appear only if the custom type is supported.
Understanding printer menus 97
Paper Loading menu
Menu item Description
Card Stock Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Card Stock as the paper type
Note: Off is the factory default setting.
Recycled Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Recycled as the paper type
Note: Off is the factory default setting.
Glossy Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Glossy as the paper type
Note: Off is the factory default setting.
Heavy Glossy Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy Glossy as the paper type
Note: Off is the factory default setting.
Labels Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Labels as the paper type
Note: Off is the factory default setting.
Vinyl Labels Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Vinyl Labels as the paper type
Note: Off is the factory default setting.
Bond Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Bond as the paper type
Note: Off is the factory default setting.
Letterhead Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Letterhead as the paper type
Note: Off is the factory default setting.
Preprinted Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Preprinted as the paper type
Note: Off is the factory default setting.
Colored Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Colored as the paper type
Note: Off is the factory default setting.
Light Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Light as the paper type
Note: Off is the factory default setting.
Notes:
•Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.
•If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.
Understanding printer menus 98
Menu item Description
Heavy Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy as the paper type
Note: Off is the factory default setting.
Rough/Cotton Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Rough or Cotton as the paper type
Note: Off is the factory default setting.
Custom [x] Loading
Off
Duplex
Determines whether 2‑sided printing occurs for all print jobs that
specify Custom [x] as the paper type
Notes:
•Off is the factory default setting.
•Custom [x] Loading is available only if the custom paper type is
supported.
Notes:
•Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.
•If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.
Custom Types menu
Menu item Description
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Associates a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined Custom Name created from the Embedded
Web Server or from MarkVisionTM Professional
Notes:
•Paper is the factory default setting.
•The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
•Paper is the factory default setting.
•The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Understanding printer menus 99
Custom Names menu
Menu item Definition
Custom Name [x]
[none]
Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.
Custom Bin Names menu
Menu Item Description
Standard Bin Specifies a custom name for the Standard Bin
Bin [x] Specifies a custom name for Bin [x]
Universal Setup menu
These menu items are used to specify the height and width of the Universal paper size. The Universal paper size is a
user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support
for duplex printing and printing multiple pages on one sheet.
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the unit of measure
Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–48 inches
76–1219 mm
Sets the portrait width
Notes:
•If the width exceeds the maximum, then the printer uses the
maximum width allowed.
•8.5 inches is the US factory default setting. 216 mm is the
international factory default setting.
•The width can be increased in 0.01‑inch or in 1‑mm increments.
Portrait Height
3–48 inches
76–1219 mm
Sets the portrait height
Notes:
•If the height exceeds the maximum, then the printer uses the
maximum height allowed.
•14 inches is the US factory default setting. 356 mm is the
international factory default setting.
•The height can be increased in 0.01‑inch or in 1‑mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
•Short Edge is the factory default setting.
•Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.
Understanding printer menus 100
Bin Setup menu
Menu item Description
Output Bin
Standard Bin
Bin [x]
Specifies the default exit bin
Note: Standard Bin is the factory default setting.
Configure Bins
Mailbox
Link
Mail Overflow
Link Optional
Type Assignment
Specifies configuration options for exit bins
Notes:
•Mailbox is the factory default setting. This setting
treats each bin as a separate mailbox.
•Link configures all available bins as one large exit bin.
•Mail Overflow assigns an overflow bin when the
mailbox bins become full.
•Link Optional links together all available exit bins
except the standard bin and only appears when at
least two optional bins are installed.
•Type Assignment assigns each paper type to an exit
bin or linked bin set.
•Bins assigned the same name are automatically
linked unless Link Optional is selected.
Overflow Bin
Standard Bin
Bin [x]
Specifies an alternate exit bin when a designated bin is full
Note: Standard Bin is the factory default setting.
Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Glossy Bin
Heavy Glossy Bin
Labels Bin
Vinyl Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Paper Bin
Heavy Paper Bin
Rough/Cotton Bin
Custom [x] Bin
Selects an exit bin for each supported paper type
Select from the following options for each type:
Disabled
Standard Bin
Bin [x]
Note: Disabled is the factory default setting.
Understanding printer menus 101
Reports menu
Reports menu
Menu item Description
Menu Settings Page Prints a report containing information about the paper loaded into trays, installed
memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other
information
Device Statistics Prints a report containing printer statistics such as supply information and details
about printed pages
Network Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only in network printers or in printers connected
to print servers.
Network [x] Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
•This selection is available when more than one network option is installed.
•This menu item appears only in network printers or in printers connected
to print servers.
Profiles List Prints a list of profiles stored in the printer
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report of all the fonts available for the printer language currently set in
the printer
Note: A separate list is available for PCL and PostScript emulations.
Print Directory Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Notes:
•Job Buffer Size must be set to 100%.
•Make sure the optional flash memory or printer hard disk is installed
correctly and working properly.
Asset Report Prints a report containing printer asset information, such as serial number and
model name
Note: The report contains text and UPC barcodes that can be scanned into an
asset database.
Understanding printer menus 102
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
[list of available network cards]
Notes:
•Auto is the factory default setting.
•This menu item appears only if an optional network card is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 103
Menu item Description
Network Buffer
Auto
3KB to [maximum size allowed]
Sets the size of the network input buffer
Notes:
•Auto is the factory default setting.
•The value can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:
•Off is the factory default setting.
•On buffers print jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•Off filters print jobs using the standard protocol.
•On processes raw binary PostScript print jobs.
Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Displays and sets the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Understanding printer menus 104
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or
Network Reports
Menu item Description
Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0
10–225
Sets the amount of time in seconds before a network print job is canceled
Note: 90 seconds is the factory default setting.
Banner Page
Off
On
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP
Note: This menu is available only in network models or printers attached to print servers.
Menu item Description
Activate
On
Off
Activates TCP/IP
Note: On is the factory default setting.
Set Hostname Lets you set the current TCP/IP hostname
Note: This can be changed only from the Embedded Web Server.
Understanding printer menus 105
Menu item Description
IP Address Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask Lets you view or change the current TCP/IP netmask
Gateway Lets you view or change the current TCP/IP gateway
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Note: On is the factory default setting.
Enable RARP
On
Off
Specifies the RARP address assignment setting
Note: On is the factory default setting.
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specifies the Zero Configuration Networking setting
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows you to send files to the printer using File
Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.
Note: Yes is the factory default setting.
WINS Server Address Lets you view or change the current WINS server address
Enable DDNS
Yes
No
Lets you view or change the current DDNS setting
Note: Yes is the factory default setting.
Enable mDNS
Yes
No
Lets you view or change the current mDNS setting
Note: Yes is the factory default setting.
DNS Server Address Lets you view or change the current DNS server address
Enable HTTPS
Yes
No
Lets you view or change the current HTTPS setting
Note: Yes is the factory default setting.
IPv6 menu
Note: This menu is available only in network models or in printers attached to print servers.
This menu is available from the Network/Ports menu:
Understanding printer menus 106
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Menu item Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
Set Hostname Lets you set the printer host name
View Address Shows the printer IPv6 address
Note: The IPv6 address can be changed only from the Embedded Web
Server.
View Router Address Shows the router address
Note: The router address can be changed only from the Embedded Web
Server.
Enable DHCPv6
On
Off
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item Description
WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time
WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point
WPS Auto Detect
Disable
Enable
Automatically detects the connection method that an access point with
WPS uses— WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.
Understanding printer menus 107
Menu item Description
Network Mode
Ad hoc
Infrastructure
Specifies the network mode
Notes:
•Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.
•Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g/n
802.11n
802.11b/g
Specifies the wireless standard for the wireless network
Note: The 802.11b/g/n is the factory default setting.
Choose Network
[list of available networks]
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method that a wireless network uses
Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.
AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk
Menu item Description
Activate
Yes
No
Activates AppleTalk support
Note: Yes is the factory default setting.
View Name Shows the assigned AppleTalk name
Note: The name can be changed only from the Embedded Web Server.
View Address Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.
Set Zone
[default]
[list of zones available on the network]
Provides a list of AppleTalk zones available on the network
Note: When “default” is selected, the printer uses the AppleTalk zone that the
router identifies as the default zone for the network. If no default zone exists,
then the zone marked with an * is the default setting.
Understanding printer menus 108
Standard USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
USB Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the USB input buffer
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.
•The USB buffer size value can be changed in 1-KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 109
Menu item Description
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting.
•On buffers jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•On processes raw binary PostScript print jobs.
•Off filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Parallel [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
Understanding printer menus 110
Menu item Description
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the parallel input buffer
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.
•The parallel buffer size setting can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting.
•On buffers print jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off
Enables bidirectional communication through the parallel port
Notes:
•On is the factory default setting.
•Off disables parallel port negotiation.
Protocol
Fastbytes
Standard
Specifies the parallel port protocol
Notes:
•Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
•Standard tries to resolve parallel port communication problems.
Understanding printer menus 111
Menu item Description
Honor Init
Off
On
Determines if the printer honors printer hardware initialization requests from the
computer
Notes:
•Off is the factory default setting.
•The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe
Note: On is the factory default setting.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•Off filters print jobs using the standard protocol.
•On processes raw binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Serial [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
Understanding printer menus 112
Menu item Description
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.
•When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.
•When set to Off, the printer does not perform NPA processing.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the serial input buffer
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.
•The serial buffer size setting can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.
•On buffers print jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding printer menus 113
Menu item Description
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Selects the hardware and software handshaking settings for the serial port
Notes:
•DTR is the factory default setting.
•DTR/DSR is a hardware handshaking setting.
•XON/XOFF is a software handshaking setting.
•XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Robust XON
Off
On
Determines whether the printer communicates availability to the computer
Notes:
•Off is the factory default setting.
•This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800
Specifies the rate at which data can be received through the serial port
Notes:
•9600 is the factory default setting.
•138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.
Data Bits
8
7
Specifies the number of data bits sent in each transmission frame
Note: 8 is the factory default setting.
Parity
None
Ignore
Even
Odd
Sets the parity for serial input and output data frames
Note: None is the factory default setting.
Honor DSR
Off
On
Determines whether the printer uses the DSR Signal
Notes:
•Off is the factory default setting.
•DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.
Understanding printer menus 114
SMTP Setup menu
Menu item Description
Primary SMTP Gateway Specifies SMTP server gateway and port information
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying to
send an e‑mail
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the
printer
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
•Disabled is the factory default setting.
•When the Negotiate setting is used, the SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specifies the type of user authentication required for scan to e‑mail
privileges
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.
Notes:
•None is the factory default setting for Device and User‑Initiated
E‑mail.
•Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Understanding printer menus 115
Security menu
Miscellaneous Security Settings menu
Menu item Description
Login Restriction
Login failures
1–10
Failure time frame
1–60
Lockout time
1–60
Panel Login Timeout
1–900
Remote Login Timeout
1–120
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
•“Login failures” specifies the number of failed login attempts before users are
locked out. 3 attempts is the factory default setting.
•“Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. 5 minutes is the factory
default setting.
•“Lockout time” specifies how long users are locked out after exceeding the
login failures limit. 5 minutes is the factory default setting.
•Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. 30 seconds is the factory
default setting.
•Remote Login Timeout specifies how long a remote interface (for example, a
Web page) can remain idle before automatically logging the user off. 10
minutes is the factory default setting.
Confidential Print menu
Menu item Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Notes:
•This menu appears only if a formatted, non-defective printer hard disk is installed.
•Once the limit is reached, the print job for that user name and that PIN are deleted.
Confidential Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential print job stays in the printer before it is deleted
Notes:
•If the Job Expiration setting is changed while confidential print jobs reside on the
printer RAM or printer hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned off, then all confidential jobs held in printer RAM are deleted.
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs
Note: Off is the factory default setting.
Understanding printer menus 116
Menu item Description
Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs needing verification
Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs for printing at a later time
Note: Off is the factory default setting.
Disk Wiping menu
Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All
permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only if a formatted, non-defective printer hard disk is installed.
Menu item Description
Wiping Mode
Auto
Manual
Off
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:
•Auto is the factory default setting.
•Due to the large amount of resources required for Automatic Wiping,
activating this option may decrease printer performance, especially if the
printer requires hard disk space faster than it can be wiped and returned to
service.
Manual Wiping
Do not start now
Start now
Manual Wiping overwrites all disk space that has been used to hold data from a print
job that has been processed (printed). This type of wipe does not erase any
information related to an unprocessed print job.
Notes:
•“Do not start now” is the factory default setting.
•If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.
Understanding printer menus 117
Menu item Description
Automatic Method
Single pass
Multiple pass
Automatic wiping marks all disk space used by a previous print job and does not
permit the file system to reuse this space until it has been cleared.
Only Automatic wiping enables users to activate disk wiping without having to turn
the printer off for an extended amount of time.
Notes:
•“Single pass” is the factory default setting.
•Highly confidential information should be wiped using only the Multiple pass
method.
Manual Method
Single pass
Multiple pass
Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:
•“Single pass” is the factory default setting.
•Highly confidential information should be wiped using only the Multiple pass
method.
Scheduled Method
Single pass
Multiple pass
Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:
•“Single pass” is the factory default setting.
•Highly confidential information should be wiped using only the Multiple Pass
method .
•Scheduled wipes are initiated without displaying a user warning or
confirmation message.
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the audit log
Notes:
•To export the audit log from the printer control panel, a flash drive must be
attached to the printer.
•From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Yes
No
Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.
Understanding printer menus 118
Menu item Description
Configure Log
Enable Audit
No
Yes
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specifies whether and how audit logs are created
Notes:
•Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.
•Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.
•Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.
•With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.
Set Date and Time menu
Menu item Description
Current Date and Time Shows the current date and time settings for the printer
Manually Set Date and Time
[input date/time]
Notes:
•Date and Time is set in YYYY-MM-DD HH:MM format.
•Manually setting the date and time sets Enable NTP to Off.
Time Zone
[list of time zones]
Note: GMT is the factory default setting.
Automatically observe DST
On
Off
Note: On is the factory default setting. This uses the applicable Daylight Saving
Time associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Notes:
•On is the factory default setting.
•The setting is turned off if you manually set the date and time.
Understanding printer menus 119
Settings menu
General Settings menu
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: Some languages may not be available for all printers.
Eco‑Mode
Off
Energy
Energy/Paper
Paper
Minimizes the use of energy, paper, or specialty media
Notes:
•Off is the factory default setting. Off resets the printer to
its factory default settings.
•Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.
•Energy/Paper minimizes the use of power, paper and
specialty media.
•Paper minimizes the amount of paper and specialty media
needed for a print job by duplexing each page.
Performance may be affected, but print quality is not.
Understanding printer menus 120
Menu item Description
Quiet Mode
Off
On
Reduces the amount of noise produced by the printer
Notes:
•Off is the factory default setting. This setting supports the
performance specifications of your printer.
•On configures the printer to produce as little noise as
possible.
•For optimal printing of color‑rich documents, set Quiet
Mode to Off.
•Selecting Photo from the driver may disable Quiet Mode.
Run Initial setup
Yes
No
Runs the setup wizard
Notes:
•Yes is the factory default setting.
•After completing the setup wizard, the default setting
becomes No.
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key 1
Specifies the language for the printer control panel keyboard
Notes:
•Keyboard Type specifies the language for the printer
control panel keyboard.
•Custom Key 1 allows the user to assign a value to a custom
key setting. A maximum of 6 characters is allowed.
Understanding printer menus 121
Menu item Description
Paper Sizes
US
Metric
Specifies the default paper measurement
Notes:
•The initial setting is determined by your country or region
selection in the initial setup wizard.
•Changing this also changes the default setting for each
input source in the Paper Size/Type menu.
Displayed Information
Left side
Right side
Custom Text [x]
[x] Toner
Fuser
Transfer Module
Specifies what is displayed on the upper left and right corners of
the home screen
For the Left side and Right side menus, select from the following
options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
For the [x] Toner, [x] Fuser, and Transfer Module menus, select
from the following options:
When to display
Do not display
Display
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
•IP Address is the factory default setting for Left side.
•Date/Time is the factory default setting for Right side.
•“Do not display” is the factory default setting for “When to
display.”
•Default is the factory default setting for Message to
Display.
Understanding printer menus 122
Menu item Description
Displayed Information
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors
Lets you customize the displayed information for Waste Toner
Bottle, Paper Jam, Load Paper, and Service Errors
Choose from the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
•No is the factory default setting for Display.
•Default is the factory default setting for Message to
Display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
Bookmarks
Jobs by user
Forms and Favorites
Eco‑Settings
Showroom
Change Background
Lets you add or remove icons and buttons that appear on the
home screen
Available options for each button are:
Display
Do Not Display
Date Format
[MM‑DD‑YYYY]
[DD‑MM‑YYYY]
[YYYY‑MM‑DD]
Specifies the format for the printer date
Time Format
12 hour
24 hour
Specifies the format for the printer time
Note: 12 hour is the factory default setting.
Screen Brightness
20–100
Specifies the brightness of the printer control panel screen
Note: 100 is the factory default setting.
Understanding printer menus 123
Menu item Description
Output Lighting
Normal/Standby Mode
Off
Dim
Bright
Sleep Mode
Off
Dim
Bright
Sets the amount of light from the optional exit bin
Notes:
•Dim is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Energy or Energy/Paper.
•Bright is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Off or Paper.
•Off is the factory default setting for Sleep Mode if
Eco‑Mode is set to Energy or Energy/Paper.
•Dim is the factory default setting for Sleep Mode if
Eco‑Mode is set to Off or Paper.
Error Lighting
On
Off
Determines if indicator lights will blink when the printer
encounters errors.
Note: On is the factory default setting.
Audio Feedback
Button Feedback
On
Off
Volume
1–10
Notes:
•On is the factory default setting for Button Feedback.
•5 is the factory default setting for Volume.
Show Bookmarks
Yes
No
Determines whether the Bookmarks icon is displayed
Notes:
•Yes is the factory default setting.
•The Bookmarks icon appears inside Held Jobs. If Show
Bookmarks is set to No, then the Held Jobs icon is only
displayed on the home screen if one or more held jobs
exist on the printer.
Web Page Refresh Rate
30–300
Specifies the number of seconds between Embedded Web Server
refreshes
Note: 120 seconds is the factory default setting.
Contact Name Specifies a contact name for the printer
Location Specifies the location of the printer
Note: The location will be stored on the Embedded Web Server.
Understanding printer menus 124
Menu item Description
Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Hole Punch Alarm
Sets an alarm to sound when the printer requires user
intervention
Available options for each alarm type are:
Off
Single
Continuous
Notes:
•Single is the factory default setting for Alarm Control and
Cartridge Alarm. Single sounds three quick beeps.
•Off is the factory default setting for Staple Alarm and Hole
Punch Alarm. Off means no alarm will sound.
•Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
Disabled
1–240
Specifies the number of minutes of inactivity before the system
enters a lower power state
Note: 15 minutes is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–240
Specifies the number of minutes of inactivity before some
systems begin entering a minimum power state
Notes:
•30 minutes is the factory default setting.
•A lower setting conserves more energy, but may require
longer warm‑up times.
•Select the lowest setting if the printer shares an electrical
circuit with room lighting.
•Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm‑up time.
•Sleep mode does not interact with Standby mode.
Timeouts
Screen Timeout
15–300
Sets the amount of time (in seconds) the printer waits before
returning to a ready state
Note: 30 seconds is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Sets the amount of time (in seconds) the printer waits to receive
an end‑of‑job message before canceling the remainder of the
print job
Notes:
•90 seconds is the factory default setting.
•When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see if
any new print jobs are waiting.
•Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print
jobs.
Understanding printer menus 125
Menu item Description
Timeouts
Wait Timeout
Disabled
15–65535
Sets the amount of time (in seconds) the printer waits for
additional data before canceling a print job
Notes:
•40 seconds is the factory default setting.
•Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
Timeouts
Job Hold Timeout
5–255
Sets the amount of time (in seconds) the printer waits for user
intervention before it holds jobs that require unavailable
resources and continues to process other jobs in the print queue
Notes:
•30 seconds is the factory default setting.
•This menu appears only when a printer hard disk is
installed.
Print Recovery
Auto Continue
Disabled
5–255
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
Auto
On
Off
Specifies whether the printer reprints jammed pages
Notes:
•Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
•On sets the printer to always reprint jammed pages.
•Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Lets the printer successfully print a page that may not have
printed otherwise
Notes:
•Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
•On sets the printer to process the whole page so the entire
page prints.
Understanding printer menus 126
Menu item Description
Press Sleep Button
Sleep
Hibernate
Do Nothing
Determines how the printer, while in Idle state, reacts to a short
press of the Sleep button
Notes:
•Sleep is the factory default setting.
•Sleep or Hibernate sets the printer to operate at a lower
power configuration.
•If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.
•Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.
•If the printer is in Hibernate mode, then the touch screen is
completely off and the Sleep button turns amber in color
and is blinking.
•
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determines how the printer, while in Idle state, reacts to a long
press of the Sleep button
Notes:
•Do Nothing is the factory default setting.
•Sleep or Hibernate sets the printer to operate at a lower
power configuration.
•If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.
•Press and hold the Sleep button for 3 seconds or longer to
enter Hibernate mode.
•Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
•Do Not Restore is the factory default setting. Do Not
Restore keeps the user‑defined settings.
•Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in RAM are deleted. Downloads stored
in flash memory or on a printer hard disk are not affected.
Flash Drive menu
Menu item Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Understanding printer menus 127
Menu item Description
Paper Source
Tray [x]
MP Feeder
Manual Paper
Manuel Envelope
Sets a default paper source for all print jobs
Note: Tray 1 (standard tray) is the factory default setting.
Color
Color
Black Only
Generates color outputs
Note: Color is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: On is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specifies whether prints are on one side or on both sides of the paper
Note: 1 sided is the factory default setting.
Staple
Off
On
Specifies whether prints are stapled
Notes:
•Off is the factory default setting.
•This menu appears only when a stapler is installed.
Hole Punch
Off
On
Specifies whether prints have punched holes
Notes:
•Off is the factory default setting.
•This menu appears only when a puncher is installed.
Hole Punch Mode
2 holes
3 holes
4 holes
Determines the type of punch finishing performed on a printed output
Notes:
•3 holes is the US factory default setting. 4 holes is the international factory
default setting.
•This menu appears only when a puncher is installed.
Duplex Binding
Long Edge
Short Edge
Defines the way duplex pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
•Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page document
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Understanding printer menus 128
Menu item Description
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a paper
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print per side.
Paper Saver Border
None
Solid
Prints a border on each page image when using Paper Saver Border
Note: None is the factory default setting.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images when using Paper Saver Ordering
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•Off is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Sheet Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Understanding printer menus 129
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
•PS Emulation is the factory default setting. PostScript
emulation uses a PS interpreter for processing print jobs.
•PCL Emulation uses a PCL interpreter for processing print
jobs.
•Setting a printer language default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
Off
On
Specifies if print jobs are removed from the print queue when they
require unavailable printer options or custom settings. These print
jobs are stored in a separate print queue, so other jobs print
normally. When the missing information and/or options are
obtained, the stored jobs print.
Notes:
•Off is the factory default setting.
•This menu item appears only if a non-read‑only printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.
Print Area
Normal
Fit to Page
Whole Page
Sets the logical and physical printable area
Notes:
•Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.
•Fit to Page fits the page content into the selected paper size.
•Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary. This
setting affects only pages printed using a PCL 5e interpreter
and has no effect on pages printed using the PCL XL or
PostScript interpreter.
Black Only Mode
Off
On
Sets the printer to print text and graphics using only the black print
cartridge
Note: Off is the factory default setting.
Understanding printer menus 130
Menu item Description
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
•RAM is the factory default setting. Storing downloads in RAM
is temporary.
•Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.
•This menu item appears only if a flash and/or disk option is
installed.
Resource Save
Off
On
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a print
job that requires more memory than is available
Notes:
•Off is the factory default setting. Off sets the printer to retain
downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
•On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory Full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:
•Alphabetical is the factory default setting.
•Print jobs always appear in alphabetical order on the printer
control panel.
Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write‑ or write‑protected.
Menu item Description
Job Accounting Log
Off
On
Determines if the printer creates a log of the print jobs it receives
Note: Off is the factory default setting.
Job Accounting Utilities Lets you print and delete log files or export them to a flash drive
Accounting Log Frequency
Monthly
Weekly
Determines how often a log file is created
Note: Monthly is the factory default setting.
Understanding printer menus 131
Menu item Description
Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Determines how the printer responds when the frequency threshold expires
Note: None is the factory default setting.
Disk Near Full Level
1–99
Off
Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action
Note: 5MB is the factory default setting.
Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when the printer hard disk is nearly full
Notes:
•None is the factory default setting.
•The value defined in Disk Near Full Level determines when this action is
triggered.
Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when disk usage reaches the maximum limit
(100MB)
Note: None is the factory default setting.
URL to Post Logs Determines where the printer posts job accounting logs
E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs
Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.
Understanding printer menus 132
Finishing menu
Menu item Description
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Notes:
•1 sided is the factory default setting.
•You can set 2‑sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop‑up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
•Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999
Specifies the default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
•Off is the factory default setting.
•On stacks the print job in sequence.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•Off is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of a print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP must be set to Cassette for Manual
Feeder to appear as a menu setting.
Understanding printer menus 133
Menu item Description
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a paper
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print per side.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page document
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Paper Saver Border
None
Solid
Prints a border on each page image
Note: None is the factory default setting.
Staple Job
Off
On
Specifies whether prints are stapled
Note: This menu appears only when a stapler is installed.
Hole Punch
Off
On
Specifies whether prints have punched holes
Note: This menu appears only when a puncher is installed.
Hole Punch Mode
2 holes
3 holes
4 holes
Determines the type of punch finishing performed on a print
Notes:
•3 holes is the US factory default setting. 4 holes is the international factory
default setting.
•This menu appears only when a puncher is installed.
Offset Pages
None
Between Copies
Between Jobs
Offsets pages at certain instances
Notes:
•None is the factory default setting.
•Between Copies offsets each copy of a print job if Collate is set to On. If Collate
is set to Off, then each set of printed pages are offset, such as all page 1's and
all page 2's.
•Between Jobs sets the same offset position for the entire print job regardless
of the number of copies printed.
•This menu appears only when a stapler is installed.
Understanding printer menus 134
Quality menu
Menu item Description
Print Mode
Color
Black Only
Specifies whether images are printed in monochrome grayscale or in color
Notes:
•Color is the factory default setting.
•The printer driver is capable of overriding this setting.
Color Correction
Auto
Off
Manual
Adjusts the color output on the printed page
Notes:
•Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.
•Manual allows customization of color tables using the settings available from the
Manual Color menu.
•Due to the differences in additive and subtractive colors, certain colors that
appear on computer screens are impossible to duplicate on a printed page.
Print Resolution
4800 CQ
1200 dpi
Specifies the printed output resolution
Notes:
•4800 CQ is the factory default setting.
•1200 dpi provides the highest resolution output, and increases gloss.
Toner Darkness
1–5
Lightens or darkens the printed output
Notes:
•4 is the factory default setting.
•Selecting a smaller number can help conserve toner.
•If Print Mode is set to Black Only, a setting of 5 increases toner density and
darkness for all print jobs.
•If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
Off
On
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
•Off is the factory default setting.
•You can set this option from the software program. For Windows users, click
File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the print
dialog and pop‑up menus.
•To set this option using the Embedded Web Server, type the network printer IP
address in a browser window.
Color Saver
Off
On
Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:
•Off is the factory default setting.
•On overrides Toner Darkness settings.
Understanding printer menus 135
Menu item Description
RGB Brightness
‑6 to 6
Adjusts brightness in color outputs
Notes:
•0 is the factory default setting.
•This does not affect files where CMYK color specifications are used.
RGB Contrast
0–5
Adjusts contrast in color outputs
Notes:
•0 is the factory default setting.
•This does not affect files where CMYK color specifications are used.
RGB Saturation
0–5
Adjusts saturation in color outputs
Notes:
•0 is the factory default setting.
•This does not affect files where CMYK color specifications are used.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Adjusts color in printed output by increasing or decreasing the amount of toner used
for each color
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer
Notes:
•Selecting any setting prints the sample.
•Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.
•From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.
Understanding printer menus 136
Menu item Description
Manual Color
RGB Image
sRGB Display
Display—True Black
sRGB Vivid
Off
Vivid
RGB Text
sRGB Vivid
Off
Vivid
sRGB Display
Display—True Black
RGB Graphics
sRGB Vivid
Off
Vivid
sRGB Display
Display—True Black
Customizes the RGB color conversions
Notes:
•sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
•sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.
•Vivid applies a color conversion table that produces brighter, more saturated
colors.
•Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.
Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off
Customizes the CMYK color conversions
Notes:
•US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.
•Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.
•Vivid CMYK increases color saturation for the US CMYK color conversion table.
Spot Color Replacement Provides the capability to assign specific CMYK values to named spot colors
Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make
adjustments for color variations in output
Notes:
•Calibrating starts when the menu is selected. Calibrating appears on the
display until the process is finished.
•Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.
Understanding printer menus 137
Utilities menu
Menu item Description
Remove Held Jobs
Confidential
Held
Not Restored
All
Removes confidential and held jobs from the printer hard disk
Notes:
•Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.
•Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.
Format Flash
Yes
No
Formats the flash memory
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:
•Yes deletes all data stored in flash memory.
•No cancels the format request.
•Flash memory refers to the memory added by installing a flash memory option
card in the printer.
•A flash memory option card must be installed in the printer and operating
properly for this menu item to be available.
•The flash memory option card must not be read/write‑ or write‑protected.
Delete Downloads on Disk
Delete Now
Do Not Delete
Removes downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs
Notes:
•Delete Now configures the printer control panel to return to the originating
screen after the deletion process is completed.
•Do Not Delete sets the printer control panel to return to the main Utilities
menu.
Activate Hex Trace Assists in isolating the source of a print job problem
Notes:
•When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
•To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
Understanding printer menus 138
XPS menu
Menu item Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
PDF menu
Menu item Description
Scale to Fit
No
Yes
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
Off
On
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Lock PS Startup Mode
Off
On
Enables users to disable the SysStart file
Note: Off is the factory default setting.
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
•Resident is the factory default setting.
•This menu item is available only if a formatted flash memory option card
or printer hard disk is installed and operating properly.
•Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.
•Job Buffer Size must not be set to 100%.
Image Smoothing
Off
On
Enhances the contrast and sharpness of low‑resolution images and smooths
their color transitions
Notes:
•Off is the factory default setting.
•Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
Understanding printer menus 139
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
•Resident is the factory default setting. It shows the factory default set of
fonts downloaded in RAM.
•Flash and Disk settings show all fonts resident in that option. Make sure
the flash option is properly formatted and is not read/write‑, or
password‑protected.
•Download shows all the fonts downloaded in RAM.
•All shows all fonts available to any option.
Font Name
RO Courier
Identifies a specific font and where it is stored
Note: RO Courier is the factory default setting. The RO Courier format shows
the font name, font ID, and storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.
Symbol Set
10U PC‑8
12U PC‑850
Specifies the symbol set for each font name
Notes:
•10U PC‑8 is the US factory default setting. 12U PC‑850 is the international
factory default setting.
•A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
•12 is the factory default setting.
•Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
•Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
•10 is the factory default setting.
•Pitch refers to the number of fixed‑space characters per inch (cpi).
•Pitch can be increased or decreased in 0.01‑cpi increments.
•For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Understanding printer menus 140
Menu item Description
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on a page
Notes:
•Portrait is the factory default setting.
•Portrait prints text and graphics parallel to the short edge of the page.
•Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
Specifies the number of lines that print on each page
Notes:
•60 is the US factory default setting. 64 is the international default setting.
•The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4‑size paper
Notes:
•198 mm is the factory default setting.
•The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
Off
On
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
Off
On
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
•Off is the factory default setting.
•None ignores the Select Paper Feed command. This selection is displayed
only when it is selected by the PCL 5e interpreter.
•0–199 allows a custom setting to be assigned.
Understanding printer menus 141
Menu item Description
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
HTML menu
Menu Item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.
Understanding printer menus 142
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
•12 pt is the factory default setting.
•Font size can be increased in 1‑point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
•100% is the factory default setting.
•Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
•19 mm is the factory default setting.
•Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.
Invert
Off
On
Inverts bi‑tonal monochrome images
Notes:
•Off is the factory default setting.
•This setting does not apply to GIF or JPEG images.
Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left
Scales the image to fit the selected paper size
Notes:
•Best Fit is the factory default setting.
•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Understanding printer menus 143
Menu item Description
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Lexmark Web site at www.lexmark.com.
Menu item Description
Print All Guides Prints all the guides
Color Quality Provides information about adjusting and customizing color printing
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other speciality media
Media Guide Provides a list of the paper sizes supported in trays, drawers, and feeders
Print Defects Guide Provides help in determining the printer part causing a repetitive defect
Menu Map Provides a list of the printer control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides part numbers for ordering supplies
Understanding printer menus 144
Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings, information
from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are
described below.
•Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data
during simple print and copy jobs.
•Non‑volatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner and
bookmark settings, and embedded solutions.
•Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
device‑specific functionality and cannot be used for long term storage for data that is not print‑related. The hard
disk does not provide the capability for users to extract information, create folders, create disk or network file
shares, or FTP information directly from a client device. The hard disk can retain buffered user data from complex
scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices installed in
your printer. A partial list includes:
•The printer is being decommissioned
•The printer hard drive is being replaced
•The printer is being moved to a different department or location
•The printer is being serviced by someone from outside your organization
•The printer is being removed from your premises for service
•The printer is being sold to another organization
Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In high‑security environments, it may be necessary to take additional steps to ensure that confidential data stored on
the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your premises. While
most data can be erased electronically, you may want to consider one or more of the following actions before disposing
of a printer or hard disk:
•Degaussing—Flushes the hard drive with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely erased is to
physically destroy each memory device on which data could have been stored.
Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.
Securing the memory before moving the printer 145
Erasing non‑volatile memory
•Individual settings, device and network settings, security settings, and embedded solutions—Erase information
and settings by selecting Wipe All Settings in the Configuration menu.
•Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.
4Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Erasing printer hard disk memory
Note: Your printer may not have a hard disk installed.
Configuring Disk Wiping in the printer menus enables you to remove residual confidential material left by scan, print,
copy, and fax jobs, by securely overwriting files that have been marked for deletion.
Using the printer control panel
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3Touch Wipe Disk, and then touch one of the following:
•Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
•Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.
4Touch Yes to proceed with disk wiping. A status bar will indicate the progress of the disk wiping task.
Note: Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Securing the memory before moving the printer 146
Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.
Using the Embedded Web Server
1From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.
2From the Disk encryption menu, select Enable.
Notes:
•Enabling disk encryption will erase the content of the printer hard disk.
•Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
3Click Submit.
Using the printer control panel
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.
3Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:
•Do not turn off the printer during the encryption process. Doing so may result in loss of data.
•Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5Touch Back, and then Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Securing the memory before moving the printer 147
Maintaining the printer
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove paper from the standard exit bin.
3Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper support and standard exit bin are dry before beginning a new print job.
Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.
1Open the front door.
2Remove all print cartridges.
Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage
the photoconductor.
Maintaining the printer 148
3Locate the four printhead lenses.
4Clean the lenses using compressed air.
Warning—Potential Damage: Do not touch the printhead lenses.
5Reinstall the print cartridges.
6Close the front door.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
•Direct sunlight
•Temperatures above 35°C (95°F)
Maintaining the printer 149
•High humidity above 80%
•Salty air
•Corrosive gases
•Heavy dust
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Notes:
•The toner gauge is an estimate of how much toner is left in your cartridge.
•All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Ordering a print cartridge
When 88 [color] cartridge low or 88 [color] cartridge nearly low appears, order a new
cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard. Extremely low print coverage (less than 1.25%) for
extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion
of toner.
Maintaining the printer 150
Recommended print cartridge and part number
Part name Lexmark Return Program Cartridge Regular cartridge
Cyan Print Cartridge
Cyan Extra High Yield Print Cartridge
C792A1CG
C792X1CG
C792A2CG
C792X2CG
Magenta Print Cartridge
Magenta Extra High Yield Print Cartridge
C792A1MG
C792X1MG
C792A2MG
C792X2MG
Yellow Print Cartridge
Yellow Extra High Yield Print Cartridge
C792A1YG
C792X1YG
C792A2YG
C792X2YG
Black Print Cartridge
Black Extra High Yield Print Cartridge
C792A1KG
C792X1KG
C792A2KG
C792X2KG
Ordering a fuser or a transfer module
When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement
fuser or a transfer module.
When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new
transfer module. For installation information, see the documentation that came with the part.
Part name Part number
Fuser 40X7102 (100 volts)
40X7100 (115 volts)
40X7101 (230 volts)
Transfer Module 40X7103
Ordering a waste toner bottle
When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82 Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name Part number
Waste toner bottle C792X77G
Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name Part number
Staple Cartridges–3 pack
(Since a pack contains 5,000 staples, a 3‑pack contains 15,000 staples.)
25A0013
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Ordering a cleaning kit
Use the wet and dry wipes from the cleaning kit to clean the touch screen.
Part name Part number
Cleaning kit (wet and dry wipes) 40X0392
Replacing supplies
Replacing a print cartridge
1Open the front door.
2Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.
Maintaining the printer 152
3Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for
shipping.
4Unpack a new print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
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Maintaining the printer 153
5Shake the new cartridge front‑to‑back and side‑to‑side to evenly distribute the toner.
6Remove the red packing strip from the new cartridge.
7Insert the new cartridge into the printer, and then push the green handle back in place.
Note: Make sure the cartridge is fully pushed in.
Maintaining the printer 154
8Close the front door.
Replacing the waste toner bottle
Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not
continue printing until the waste toner bottle is replaced.
1Remove the replacement waste toner bottle from its shipping box, and then unpack it.
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2Open the printer front door, and then open tray 1.
3Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.
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4Place the waste toner bottle in the recycling bag.
Maintaining the printer 155
5Place the bag into the shipping box you removed the replacement part from.
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6Peel the recycling label off, and place it on the shipping box.
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7Insert the new waste toner bottle into the printer.
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8Close tray 1, and then close the front door.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
Maintaining the printer 156
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
•Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 157
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server
Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including:
•Viewing a virtual display of the printer control panel
•Checking the status of the printer supplies
•Configuring printer settings
•Configuring network settings
•Viewing reports
To access the Embedded Web Server for your printer:
1Type the printer IP address into the address field of your Web browser.
Notes:
•If you do not know the IP address of the printer, then print a network setup page, and then locate the IP
address in the TCP/IP section.
•If you are using a proxy server, then temporarily disable it to load the Embedded Web Server correctly.
2Press Enter.
Checking the virtual display
1Open an Embedded Web Server associated with your printer.
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Check the virtual display that appears in the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel, showing printer messages.
Checking the status of the printer
1Type the printer IP address into the address field of your Web browser.
Administrative support 158
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
The device status shows the following:
•Paper tray settings
•Level of toner in the print cartridge
•Percentage of life remaining in the maintenance kit
•Capacity measurements of certain printer parts
Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changed
or added, or when there is a paper jam.
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings.
3Under Other Settings, click E‑mail Alert Setup.
4Select the items for notification, and type the e‑mail addresses.
5Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Reports, and then click the type of report you want to view.
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Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Administrative support 160
Clearing jams
By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For
more information, see “Avoiding jams” on page 161. If jams do occur, follow the steps outlined in this chapter.
To resolve the jam messages, you must clear the entire paper path, and touch Continue to clear the message and
resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however,
the Auto setting does not guarantee the page will print.
Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold
the pages is needed for other printer tasks.
Avoiding jams
Paper tray recommendations
•Make sure the paper lies flat in the tray.
•Do not remove a tray while the printer is printing.
•Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
•Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
•Push the tray in firmly after loading paper.
Paper recommendations
•Use only recommended paper or specialty media.
•Do not load wrinkled, creased, damp, bent, or curled paper.
•Flex and straighten paper before loading it.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same stack.
•Make sure all sizes and types are set correctly in the printer control panel menus.
•Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. To resolve any paper jam message,
you must clear all jammed paper from the paper path.
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Area Jam numbers What to do
1200‑239 Open side door, and then remove the jammed paper.
224xOpen side door of the specified tray, and then remove the jammed paper.
3250Remove all paper from the multipurpose feeder, and then remove the jammed paper.
4400‑403,
460‑461
Open the Horizontal Transport Unit (HTU) door, and then remove the jammed paper.
5431‑458 Push the button to slide the finisher or mailbox to the right, open the finisher or mailbox door,
and then remove the jammed paper.
6455Open staple door, remove the staple cartridge, and then remove the jammed staple.
Clearing jams 162
200 paper jam
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the side door of the printer.
4From the printer control panel, touch Continue, jam cleared.
201 paper jam
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Determine where the jam is located, and then remove it:
aIf paper is inside the fuser unit, then open the fuser access door.
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bFirmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
3Close the side door of the printer.
4From the printer control panel, touch Continue, jam cleared.
Clearing jams 163
202–203 paper jams
If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Paper jam in the fuser
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2If paper is visible inside the fuser unit, then open the fuser access door.
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3Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
4Close the side door.
Paper jam under the fuser
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the side door of the printer.
4From the printer control panel, touch Continue, jam cleared.
Clearing jams 164
230 paper jam
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Slide the latch to open the duplex cover.
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3Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the duplex cover.
5Close the side door of the printer.
6From the printer control panel, touch Continue, jam cleared.
Clearing jams 165
231–239 paper jams
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Slide the latch to open the duplex cover.
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3Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the duplex cover.
5Close the side door of the printer.
6From the printer control panel, touch Continue, jam cleared.
24x paper jam
Paper jam in Tray 1
1Open the side door.
2Grasp the jammed paper on each side, and then gently pull it out.
3Close the side door.
4From the printer control panel, touch Continue, jam cleared.
Clearing jams 166
Paper jam in the optional trays
1Open the side door of the specified optional tray.
2Grasp the jammed paper on each side, and then gently pull it out.
3Close the side door.
4From the printer control panel, touch Continue, jam cleared.
250 paper jam
1Push the paper pick tab, and then remove all paper from the multipurpose feeder.
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Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the
paper pick tab to break.
Clearing jams 167
2Grasp the jammed paper on each side, and then gently pull it out.
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Note: Make sure all paper fragments are removed.
3Reload paper into the multipurpose feeder, and then adjust the paper guides.
4From the printer control panel, touch Continue, jam cleared.
400–403 and 460–461 paper jams
1Open the paper transport unit door.
2Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the paper transport unit door.
4From the printer control panel, touch Continue, jam cleared.
Clearing jams 168
431–454, and 456–458 paper jams
1Push the button, and then slide the output finisher or mailbox to the right.
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2Open the finisher or mailbox access door.
3Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the finisher or mailbox access door.
5Slide the finisher or mailbox to the left until it clicks in place.
6From the printer control panel, touch Continue, jam cleared.
455 staple jam
1Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.
Clearing jams 169
2Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
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3Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
Clearing jams 170
4Close the staple guard.
5Press down on the staple guard until it clicks into place.
6Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.
7Close the stapler door.
8From the printer control panel, touch Continue, jam cleared.
Clearing jams 171
Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
•The power cord is plugged into the printer and a properly grounded electrical outlet.
•The electrical outlet is not turned off by any switch or breaker.
•The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•Other electrical equipment plugged into the outlet is working.
•The printer is turned on.
•The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.
Understanding printer messages
Adjusting color
Wait for the process to complete.
An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:
•Remove and reinsert the flash drive.
•If the error message remains, the flash memory may be defective and require replacement.
Change [paper source] to [custom type name]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Troubleshooting 172
•Touch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Close paper transport cover
Close the paper transport unit cover or door.
Close left side door
Close the left side door of the printer.
Troubleshooting 173
Close [tray] door
Close the specified tray door.
Close finisher side door
Close the side door of the finisher.
Close finisher top cover
Close the top cover of the finisher.
Close front door
Close the front door of the printer.
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Disk near full. Securely clearing disk space.
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored on the printer hard disk.
•Install a hard disk with higher capacity.
Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Empty the hole punch box
1Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.
2Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.
Troubleshooting 174
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Insert staple cartridge
Try one or more of the following:
•Insert a staple cartridge.
•Touch Continue to clear the message and print without using the staple finisher.
Insert Tray [x]
Insert the specified tray into the printer.
Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.
Install bin [x]
Try one or more of the following:
•Install the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified bin.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
•Cancel the print job.
Install envelope feeder
Try one or more of the following:
•Install the envelope feeder:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the envelope feeder.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
•Cancel the print job.
Troubleshooting 175
Install Tray [x]
Try one or more of the following:
•Install the specified tray:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified tray.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
•Cancel the print job.
Load [src] with [custom type name]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
•Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
•Cancel the print job.
Load [src] with [size]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
•Cancel the print job.
Troubleshooting 176
Load [src] with [type] [size]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
•Cancel the print job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Load Manual Feeder with [custom string]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Load staples
Try one or more of the following:
•Replace the specified staple cartridge in the finisher.
•Touch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.
•Touch Cancel job to cancel the print job.
Troubleshooting 177
Paper changes needed
Try one or more of the following:
•Touch Use current supplies to clear the message and continue printing.
•Cancel the current print job.
Reattach bin [x]
Try one or more of the following:
•Turn the printer off and then back on.
•Reattach the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bin.
4Reattach the bin.
5Connect the power cord to a properly grounded electrical outlet.
6Turn the printer back on.
•Remove the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bin.
4Contact Customer Support.
•Touch Continue to clear the message and print without using the specified bin.
Reattach bin [x] – [y]
Try one or more of the following:
•Turn the printer off and then back on.
•Reattach the specified bins:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bins.
4Reattach the bins.
5Connect the power cord to a properly grounded electrical outlet.
6Turn the printer back on.
•Remove the specified bins:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bins.
4Contact Customer Support.
•Touch Continue to clear the message and print without using the specified bins.
Troubleshooting 178
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from all bins
Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.
Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.
Restore held jobs?
Try one or more of the following:
•Touch Restore to restore all held jobs stored on the printer hard disk.
•Touch Do not restore if you do not want any print jobs to be restored.
Slide finisher to the left
Slide the mailbox or finisher to the left until it clicks into place.
Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
Troubleshooting 179
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
1Remove the unsupported print cartridge, and then install a supported one.
For instructions on removing a print cartridge, touch More Information.
2Touch Continue to clear the message.
34 Incorrect paper size, open [src]
Try one or more of the following:
•Load the appropriate paper or specialty media in the proper tray.
•Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.
•Touch Continue to clear the message and print using a different tray.
•Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
•Make sure the Print Properties or Print dialog settings have the correct paper size and type.
•Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
•Cancel the print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
•Touch Continue to disable Resource Save and continue printing.
•To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
•Install additional memory.
36 Printer service required
Touch Continue to clear the message or contact customer support.
Troubleshooting 180
37 Insufficient memory to collate job
Try one or more of the following:
•Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
•Cancel the current print job.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
•Touch Continue to stop the defragment operation and continue printing.
•Delete fonts, macros, and other data in printer memory.
•Install additional printer memory.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message.
38 Memory full
Try one or more of the following:
•Touch Continue to clear the message.
•Cancel the current print job.
•Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
•Cancel the current print job.
•Install additional printer memory.
40 [color] invalid refill, change cartridge
Replace the specified cartridge to continue printing.
Troubleshooting 181
51 Defective flash detected
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
•Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
•Delete fonts, macros, and other data stored in flash memory.
•Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
•Touch Continue to stop the defragment operation and continue printing.
•Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option [x] error
Try one or more of the following:
•Check that the serial cable is connected properly and is the correct one for the serial port.
•Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and on the host computer.
•Touch Continue to continue printing.
•Turn the printer power off and then back on to reset the printer.
54 Standard network software error
Try one or more of the following:
•Touch Continue to continue printing.
•Turn the printer off and then back on to reset the printer.
•Upgrade (flash) the network firmware in the printer or print server.
54 Network [x] software error
Try one or more of the following:
•Touch Continue to continue printing.
•Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
•Upgrade (flash) the network firmware in the printer.
Troubleshooting 182
55 Unsupported option in slot [x]
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
56 Parallel port [x] disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the parallel port.
•Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port [x] disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the serial port.
•Make sure the Serial Buffer menu is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the USB port.
•Make sure the USB Buffer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the parallel port.
•Make sure the Parallel Buffer menu item is not set to Disabled.
56 USB port [x] disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the USB port.
•Make sure the USB Buffer menu is not set to Disabled.
Troubleshooting 183
57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:
•The printer firmware has been updated.
•Paper input options needed for the print job were removed.
•The print job was created using data from a device in the USB port and the device is no longer in the USB port.
•The printer hard disk contains print jobs that were stored while installed in a different printer model.
Touch Continue to clear the message.
58 Input config error
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check if all tray configurations are correct. Remove unnecessary trays if needed.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
58 Too many bins attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional bins.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
58 Too many disks installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess disks.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
58 Too many flash options installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
Troubleshooting 184
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
59 Incompatible output bin [x]
Try one or more of the following:
•Remove the specified output bin.
•Touch Continue to clear the message and continue printing without using the specified output bin.
61 Remove defective disk
Try one or more of the following:
•Remove the defective printer hard disk.
•Install a different printer hard disk before performing any operations that require a printer hard disk.
62 Disk full
Try one or more of the following:
•Touch Continue to clear the message and continue processing.
•Delete fonts, macros, and other data stored on the printer hard disk.
•Install a printer hard disk with larger capacity.
80.xx Fuser near life warning
1Order a replacement fuser immediately.
2When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement
part.
3Touch Continue to clear the message and continue printing.
80.xx Fuser life warning
•Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the
instruction sheet that came with the replacement part.
•Touch Continue to clear the message and continue printing.
Troubleshooting 185
80.xx Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.
80.xx Fuser missing
1Replace the fuser, following the instruction sheet that came with the replacement part.
2Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.
1Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
82.xx Replace waste toner bottle
1Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle missing
Reinsert the waste toner bottle into the printer.
83.xx Transfer module life warning
1Replace the transfer module, following the instruction sheet that came with the replacement part.
2Touch Continue to clear the message and continue printing.
83.xx Transfer module missing
Insert the transfer module into the printer.
83.xx Replace transfer module
Replace the transfer module, following the instruction sheet that came with the replacement part.
88.xx [color] cartridge nearly low
Order a replacement for the specified print cartridge.
Troubleshooting 186
88.xx [color] cartridge low
1Remove the specified cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
3Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Notes:
•Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the
cartridge.
•Have a new cartridge available when the current one no longer prints satisfactorily.
88.xx [Color] cartridge very low
The specified print cartridge is very low.
1For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
88.xx [Color] cartridge critically low
The specified print cartridge is critically low.
1For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon > Advanced > Print as image > OK > OK.
Troubleshooting 187
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•Verify that you are using the correct printer software.
•If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
•Make sure the internal print server is properly installed and that the printer is connected to the network.
•Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.
Troubleshooting 188
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
•Delete the print job, and then print it again.
•For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
•For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.
•For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Print job takes longer than expected
Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.
TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >
CHANGE THE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.
Troubleshooting 189
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the paper type and paper size settings.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
Incorrect characters print
•Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
•Make sure the SmartSwitch settings are set to On in the Network and USB menus.
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
•Load the same size and type of paper in each tray to be linked.
•Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
•Print a menu settings page and compare the settings for each tray.
•If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Troubleshooting 190
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks
INCREASE THE PRINT TIMEOUT VALUE
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Print Timeout
2Increase the Print Timeout value, and then touch .
Solving home screen applications problems
An application error has occurred
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
•View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
•Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2Click Settings or Configuration.
3Click Device Solutions > Solutions (eSF) > System tab > Log.
4From the Filter menu, select an application status.
5From the Application menu, select an application, and then click Submit.
CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
Troubleshooting 191
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Updating available options in the printer driver” on page 45.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Paper tray problems
Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1Open the paper tray.
2Check for paper jams or misfeeds.
3Make sure the paper guides are aligned against the edges of the paper.
4Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
2,000-sheet drawer problems
CHECK THE DRAWER CONNECTION
Make sure the 2,000‑sheet drawer is properly connected to the printer.
Troubleshooting 192
LOAD PAPER
If the tray is empty, then load paper in the tray or feeder
CLEAR ANY JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.
AVOID PAPER JAMS
•Flex the paper.
•Make sure the drawer is properly installed.
•Make sure paper is loaded correctly.
•Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
•Make sure the paper or specialty media meets specifications and is not damaged.
•Make sure the guides are positioned correctly for the paper size loaded.
Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Internal Solutions Port does not operate correctly
Try one or more of the following:
CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.
Troubleshooting 193
Internal print server does not operate correctly
Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
•Make sure the internal print server is attached securely to the printer system board.
•Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:
1Open the Software and Documentation CD.
2Click Additional.
3Under Publications on this CD, select Networking Guide.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card does not operate correctly
CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
Troubleshooting 194
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
CHECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
TURN ON JAM RECOVERY
1From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2Touch the arrows next to Jam Recovery until On or Auto appears.
3Touch .
Solving print quality problems
If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires
adjustment or replacement.
Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
Troubleshooting 195
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 196
Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Shadow images appear on prints
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
print cartridges or whichever color has the shadow images.
1Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is giving a shadow.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 197
Gray background on prints
ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 198
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.
Paper curl
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Troubleshooting 199
Print irregularities
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.
MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 200
Print is too dark
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•From the printer control panel Paper menu, check the Paper Type setting.
•For Windows users, check this setting from Print Properties.
•For Macintosh users, check this setting from the Print dialog.
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Print is too light
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
Troubleshooting 201
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•From the printer control panel Paper menu, check the Paper Type setting.
•For Windows users, check this setting from Print Properties.
•For Macintosh users, check this setting from the Print dialog.
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge.
1Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.
Repeating defects appear on prints
Try one or more of the following:
REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:
•in every 37.7 mm (1.48 in.) of the page
•in every 41.6 mm (1.64 in.) of the page
•in every 42.7 mm (1.68 in.) of the page
•in every 94.3 mm (3.71 in.) of the page
Troubleshooting 202
REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:
•in every 95.0 mm (3.74 in.) of the page
•in every 146.7 mm (5.78 in.) of the page
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
•Make sure the guides are not too far from the paper stack.
•Make sure the guides are not pressing too lightly against the paper stack.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color or black pages appear on prints
MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON TONER
•Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
•Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.
•If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 203
Black or white streaks appear on transparencies or paper
Try one or more of the following:
ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
•Use only the recommended transparencies.
•Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
•Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge:
1Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Troubleshooting 204
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
•From the printer control panel Paper Menu, select Default Source.
•For Windows users, select the paper source from Print Properties.
•For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.
Toner fog or background shading appears on a page
Try one or more of the following:
MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE
Reinstall or replace the print cartridge.
MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part.
MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.
MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.
RECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.
CHECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified an off‑white background.
Troubleshooting 205
Toner rubs off
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper
Weight setting from Normal to Heavy.
2Before sending the print job, specify the correct paper type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.
MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement
part.
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1From the printer control panel Paper menu, check the Paper Type setting.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
Troubleshooting 206
Uneven print density
ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE
Replace the worn or defective print cartridge.
Solving color quality problems
This section helps answer some basic color‑related questions and describes how some of the features provided in the
Quality Menu can be used to solve typical color problems.
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow
users to modify the color of each object in a document. For more information, see the software program Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the
application of color conversion tables. For example, it is possible to apply one type of color conversion table to text
while applying a different color conversion table to photographic images.
Troubleshooting 207
Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a corporate logo)?”
The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be
caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust
the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make
subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for
cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of
toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and
yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print
on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
•Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.
•The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred
colors for the majority of documents.
To manually apply a different color conversion table:
1From the Quality menu, select Color Correction, and then select Manual.
2From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the
affected object type.
Troubleshooting 208
Manual Color menu
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.
•sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized for
printing photographs.
•Display—True Black—Produces an output that approximates the
colors displayed on a computer monitor. Uses only black toner to create
all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing business
graphics.
•Off—No color correction is implemented.
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
•Euro CMYK—Applies color correction to approximated EuroScale color
output.
•Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color
Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting
of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table
selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box
through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the software program Help topics. Manual color correction may be necessary to utilize the
selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or
CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment
box.
Troubleshooting 209
To access a detailed Color Samples set from the Embedded Web Server:
1Type the printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:
•View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
•Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2Click Configuration > Color Samples > Detailed Options.
3Select a color conversion table.
4Enter the RGB or CMYK color number.
5Enter an increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
6Click Print.
Embedded Web Server does not open
Try one or more of the following:
CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
•Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.
•Make sure printer IP address is correct.
TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.
Contacting customer support
When you contact customer support, describe the problem you are experiencing, the printer control panel light
sequence, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Troubleshooting 210
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the
Lexmark Web site at http://support.lexmark.com.
Troubleshooting 211
Notices
Product information
Product name:
Lexmark C792e, C792de, C792dte, C792dhe
Machine type:
5062
Model(s):
210, 230, 235
Edition notice
November 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
Notices 212
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
Notices 213
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 color, 52 mono
Ready 30
Values are subject to change. See www.lexmark.com for current values.
Notices 214
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local
sales office phone number.
Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Notices 215
Temperature information
Ambient operating temperature 15.6 to 32.2° C (60 to 90° F)
Shipping and storage temperature ‑40° to 40° C (104° F)
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 10 milliwatt gallium arsenide laser operating in the wavelength of 787-800 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Notices 216
Mode Description Power consumption (Watts)
Active The product is generating hard‑copy output from electronic inputs. 850 W
Idle The product is waiting for a print job. 50 W
Sleep Mode The product is in a high‑level energy‑saving mode. 10 W
Hibernate The product is in a low‑level energy‑saving mode. 0.55 W
Off The product is plugged into a wall outlet, but the power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 30
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Notices 217
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
Notices 218
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on
radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Notices 219
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Notices 220
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
Notices 221
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
Notices 222
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
Notices 223
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
Notices 224
Index
Numerics
1565 Emulation error, load
emulation option 187
2,000‑sheet high‑capacity feeder
installing 39
200 paper jam 163
2000‑sheet high‑capacity feeder
loading 67
201 paper jam 163
202–203 paper jams 164
230 paper jam 165
231–239 paper jams 166
24x paper jam 166
250 paper jam 167
31.xx Missing or Defective [color]
cartridge 180
32.xx [color] cartridge part number
unsupported by device 180
34 Incorrect paper size, open
[src] 180
35 Insufficient memory to support
Resource Save feature 180
36 Printer service required 180
37 Insufficient memory for Flash
Memory Defragment
operation 181
37 Insufficient memory to collate
job 181
37 Insufficient memory, some Held
Jobs were deleted 181
37 Insufficient memory, some held
jobs will not be restored 181
38 Memory full 181
39 Complex page, some data may
not have printed 181
40 [color] invalid refill, change
cartridge 181
400–403 paper jams 168
431–454 paper jams 169
455 staple jam 169
456–458 paper jams 169
460–461 paper jams 168
51 Defective flash detected 182
52 Not enough free space in flash
memory for resources 182
53 Unformatted flash detected 182
54 Network [x] software error 182
54 Serial option [x] error 182
54 Standard network software
error 182
55 Unsupported option in slot
[x] 183
550‑sheet tray
installing 39
550‑sheet tray (standard or
optional)
loading 64
56 Parallel port [x] disabled 183
56 Serial port [x] disabled 183
56 Standard parallel port
disabled 183
56 Standard USB port disabled 183
56 USB port [x] disabled 183
57 Configuration change, some held
jobs were not restored 184
58 Input config error 184
58 Too many bins attached 184
58 Too many disks installed 184
58 Too many flash options
installed 184
58 Too many trays attached 185
59 Incompatible output bin [x] 185
61 Remove defective disk 185
62 Disk full 185
80.xx Fuser life warning 185
80.xx Fuser missing 186
80.xx Fuser near life warning 185
80.xx Replace fuser 186
82.xx Replace waste toner
bottle 186
82.xx Waste toner bottle
missing 186
82.xx Waste toner bottle nearly
full 186
83.xx Replace transfer module 186
83.xx Transfer module life
warning 186
83.xx Transfer module missing 186
88.xx [Color] cartridge critically
low 187
88.xx [color] cartridge low 187
88.xx [color] cartridge nearly
low 186
A
accessing the Embedded Web
Server 17
accessing the system board 23
Active NIC menu 103
Adjusting color 172
adjusting display brightness 61
adjusting Sleep Mode 60
adjusting toner darkness 80
administrator settings
Embedded Web Server 158
AppleTalk menu 108
applications list
home screen 18
applications, home screen
Background and Idle Screen 18
Eco‑Settings 18
Forms and Favorites 18
Remote Operator Panel 18
Showroom 18
assigning a custom paper type
name 73
attaching cables 42
attaching the system board
cover 23
available internal options 21
avoiding paper jams 161
B
Background and Idle Screen 18
Bin Setup menu 101
black‑and‑white printing 80
blank pages 195
buttons, printer control panel 11
buttons, touch screen
using 14
C
cables
Ethernet 42
USB 42
canceling
print job, from computer 87
canceling a print job
from a computer 87
from the printer control panel 87
Index 225
cannot open Embedded Web
Server 210
card stock
loading in multipurpose feeder 69
tips 85
Change [paper source] to [custom
string] 173
Change [paper source] to [custom
string] load [orientation] 173
Change [paper source] to [custom
type name] 172
Change [paper source] to [custom
type name] load [orientation] 172
Change [paper source] to [paper
size] [paper type] 173
Change [paper source] to [paper
size] [paper type] load
[orientation] 173
checking an unresponsive
printer 172
checking printer status
on Embedded Web Server 158
checking printer status using the
Embedded Web Server 158
checking status of supplies 150
checking the status of supplies 150
checking the virtual display
using the Embedded Web
Server 158
checking virtual display
using the Embedded Web
Server 158
cleaning
exterior of the printer 148
cleaning kit
ordering 152
cleaning the printhead lenses 148
Close [tray] door 174
Close finisher side door 174
Close finisher top cover 174
Close front door 174
Close left side door 173
Close paper transport cover 173
confidential print jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
Confidential Print menu 116
configuration information
wireless network 46
Configure MP menu 94
configuring port settings 54
conservation settings
brightness, adjusting 61
Eco‑Mode 59
Hibernate Mode 60
Quiet Mode 59
Sleep Mode 60
conserving supplies 58
contacting customer support 210
corrupted printer hard disk 174
Custom Bin Names menu 100
custom name
configuring 73
Custom Names menu 100
custom paper type
assigning 73
custom paper type name
creating 72
Custom Type [x]
changing name 72
changing paper type 73
Custom Types menu 99
customer support
contacting 210
D
Default Source menu 90
directory list
printing 87
disk wiping 146
Disk Wiping menu 117
display troubleshooting
display is blank 188
display shows only diamonds 188
display, printer control panel 11
adjusting brightness 61
disposing of printer hard disk 145
documents, printing
from Macintosh 80
from Windows 80
E
Eco‑Mode setting 59
Eco‑Settings 19
Embedded Web Server
accessing 17, 158
administrator settings 158
checking printer status 158
checking supplies 150
functions 158
networking settings 158
problem accessing 210
setting up e‑mail alerts 159
using 158
Embedded Web Server
Administrator's Guide
where to find 158
emission notices 214, 217, 218, 219
Empty the hole punch box 174
encrypting the printer hard
disk 147
envelopes
loading in multipurpose feeder 69
tips on using 83
environmental settings
conserving supplies 58
display brightness, adjusting 61
Eco‑Mode 59
Hibernate Mode 60
Quiet Mode 59
Sleep Mode 60
erasing hard disk memory 146
erasing non‑volatile memory 146
erasing volatile memory 145
Ethernet network setup
using Macintosh 51
using Windows 51
Ethernet networking
Macintosh 51
Windows 51
Ethernet port 42
exit bins
linking 72
exporting a configuration
using the Embedded Web
Server 20
exporting a configuration using the
Embedded Web Server 20
exterior of the printer
cleaning 148
e‑mail alerts
low supply levels 159
paper jam 159
setting up 159
F
factory defaults
restoring 160
FAQ about color printing 207
FCC notices 214, 218
finding more information about the
printer 8
finding printer IP address 17
Index 226
finisher
finishing features 40
supported paper sizes 40
finisher features 40
Finishing menu 133
firmware card
installing 28
flash drive
printing from 81
Flash Drive menu 127
flash drives
supported file types 82
flash memory card
installing 28
troubleshooting 193
font sample list
printing 86
Forms and Favorites 18
fuser or transfer module
ordering 151
G
General Settings menu 120
Green settings
Eco‑Mode 59
Hibernate Mode 60
Quiet Mode 59
H
held jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
Help menu 144
Hibernate Mode
using 60
hiding icons on the home screen 17
home screen
applications 18
buttons, understanding 13
hiding icons 17
showing icons 17
home screen applications
using 18
home screen buttons
understanding 13
HTML menu 142
I
Image menu 143
importing a configuration
using the Embedded Web
Server 20
importing a configuration using the
Embedded Web Server 20
Insert hole punch box 175
Insert staple cartridge 175
Install bin [x] 175
Install envelope feeder 175
Install Tray [x] 176
installing a memory card 26
installing an Internal Solutions
Port 29
installing on a wireless network
using Windows 47
installing options
order of installation 39
installing printer
on wireless network 47
installing printer hard disk 33
installing printer on a network
Ethernet networking 51
installing printer on a wireless
network
using Macintosh 48
installing printer software
adding options 45
installing printer software
(Windows) 44
installing the 2,000‑sheet
high‑capacity feeder 39
installing the 550‑sheet tray 39
internal print server
troubleshooting 194
Internal Solutions Port
changing port settings 54
installing 29
troubleshooting 193
IP address, printer
finding 17
IPv6 menu 106
J
jam locations 161
jam numbers
meaning 161
jams
avoiding 161
locating 161
jams, clearing
200 paper jam 163
201 paper jam 163
202–203 paper jams 164
230 paper jam 165
231–239 paper jams 166
24x paper jam 166
250 paper jam 167
400–403 paper jams 168
431–454 paper jams 169
455 staple jam 169
456–458 paper jams 169
460–461 paper jams 168
Job Accounting menu 131
L
labels, paper
tips 84
letterhead
loading, 2000‑sheet high‑capacity
feeder 67
loading, multipurpose feeder 83
loading, trays 83
letterhead printing 83
light colored line, white line, or
incorrectly colored line appears on
prints 199
linking
exit bins 72
linking exit bins 72
linking trays 71
Load Manual Feeder with [custom
string] 177
Load Manual Feeder with [custom
type name] 177
Load Manual Feeder with [paper
type] [paper size] 177
Load staples 177
loading
2000‑sheet high‑capacity
feeder 67
550‑sheet tray (standard or
optional) 64
letterhead in 2000‑sheet
high‑capacity feeder 67
letterhead in multipurpose
feeder 83
multipurpose feeder 69
loading card stock
in multipurpose feeder 69
loading envelopes
in multipurpose feeder 69
loading the multipurpose feeder 69
loading the standard tray 64
Index 227
loading transparencies
in multipurpose feeder 69
lock, security 22
M
memory
types installed on printer 145
memory card
installing 26
troubleshooting 194
menu settings page
printing 43
menus
Active NIC 103
AppleTalk 108
Bin Setup 101
Confidential Print 116
Configure MP 94
Custom Bin Names 100
Custom Names 100
Custom Types 99
Default Source 90
diagram of 88
Disk Wiping 117
Finishing 133
Flash Drive 127
General Settings 120
Help 144
HTML 142
Image 143
IPv6 106
Job Accounting 131
Miscellaneous Security
Settings 116
Network [x] 103
Network Card 105
Network Reports 105
Paper Loading 98
Paper Size/Type 91
Paper Texture 94
Paper Weight 96
Parallel [x] 110
PCL Emul 140
PDF 139
PostScript 139
Quality 135
Reports 102
Security Audit Log 118
Serial [x] 112
Set Date and Time 119
Setup 130
SMTP Setup menu 115
Standard Network 103
Standard USB 109
Substitute Size 94
Supplies 89
TCP/IP 105
Utilities 138
Wireless 107
XPS 139
menus diagram 88
Miscellaneous Security Settings
menu 116
mobile device
printing from 81
moving the printer 156, 157
moving your printer 9
multipurpose feeder
loading 69
N
Network [x] menu 103
Network Card menu 105
network options 21
Network Reports menu 105
network settings
Embedded Web Server 158
network setup page
printing 44
Networking Guide
where to find 158
noise emission levels 214
non‑volatile memory 145
erasing 146
notices 213, 214, 215, 216, 217,
218, 219, 220
O
options
2,000‑sheet high‑capacity feeder,
installing 39
550‑sheet tray, installing 39
firmware card 28
firmware cards 21
flash memory card 28
Internal Solutions Port,
installing 29
list 21
memory card, installing 26
memory cards 21
network 21
order of installation 39
ports 21
printer hard disk, installing 33
printer hard disk, removing 38
updating in printer driver 45
ordering
cleaning kit 152
fuser or transfer module 151
print cartridges 150
staple cartridges 151
waste toner bottle 151
ordering a print cartridge 150
P
paper
characteristics 74
letterhead 75
preprinted forms 75
recycled 76
selecting 75
storing 76
unacceptable 75
Universal Paper Size 100
Universal size setting 63
using recycled 58
Paper changes needed 178
paper feed troubleshooting
message remains after jam is
cleared 195
paper jams
avoiding 161
paper jams, clearing
200 paper jam 163
201 paper jam 163
202–203 paper jams 164
230 paper jam 165
231–239 paper jams 166
24x paper jam 166
250 paper jam 167
400–403 paper jams 168
431–454 paper jams 169
456–458 paper jams 169
460–461 paper jams 168
Paper Loading menu 98
paper size
setting 63
Paper Size/Type menu 91
paper sizes
supported by printer 77
Paper Texture menu 94
paper type
setting 63
paper types
duplex support 78
Index 228
supported by printer 78
where to load 78
Paper Weight menu 96
Parallel [x] menu 110
PCL Emul menu 140
PDF menu 139
port settings
configuring 54
PostScript menu 139
print cartridge
replacing 152
print cartridges
ordering 150
print irregularities 200
print job
canceling, from computer 87
print quality
cleaning the printhead lenses 148
print quality troubleshooting
black streaks on a page 204
blank pages 195
characters have jagged edges 196
clipped images 196
fine horizontal lines 197
gray background on prints 198
light colored line, white line, or
incorrectly colored line appears
on prints 199
poor transparency quality 206
print irregularities 200
print is too dark 201
print is too light 201
repeating print defects 202
shadow images appear on
prints 197
skewed print 203
solid color or black pages appear
on prints 203
streaked horizontal lines appear
on prints 205
toner fog or background
shading 205
toner rubs off 206
uneven print density 207
white streaks on a page 204
print troubleshooting
error reading flash drive 188
held jobs do not print 189
incorrect characters print 190
incorrect margins 198
jammed pages are not
reprinted 195
job prints from wrong tray 190
job prints on wrong paper 190
jobs do not print 188
Large jobs do not collate 190
multiple‑language PDF files do not
print 187
paper curl 199
paper frequently jams 194
print job takes longer than
expected 189
tray linking does not work 190
unexpected page breaks 191
printer
configured models 10
finishing features 40
minimum clearances 9
moving 9, 156, 157
selecting a location 9
shipping 157
printer configurations 10
printer control panel
adjusting brightness 61
factory defaults, restoring 160
understanding 11
printer hard disk
disposing of 145
encrypting 147
installing 33
removing 38
troubleshooting 193
wiping 146
printer hard disk encryption 147
printer hard disk memory
erasing 146
printer information
where to find 8
printer IP address
finding 17
printer messages
1565 Emulation error, load
emulation option 187
31.xx Missing or Defective [color]
cartridge 180
32.xx [color] cartridge part
number unsupported by
device 180
34 Incorrect paper size, open
[src] 180
35 Insufficient memory to support
Resource Save feature 180
36 Printer service required 180
37 Insufficient memory for Flash
Memory Defragment
operation 181
37 Insufficient memory to collate
job 181
37 Insufficient memory, some
Held Jobs were deleted 181
37 Insufficient memory, some held
jobs will not be restored 181
38 Memory full 181
39 Complex page, some data may
not have printed 181
40 [color] invalid refill, change
cartridge 181
51 Defective flash detected 182
52 Not enough free space in flash
memory for resources 182
53 Unformatted flash
detected 182
54 Network [x] software error 182
54 Serial option [x] error 182
54 Standard network software
error 182
55 Unsupported option in slot
[x] 183
56 Parallel port [x] disabled 183
56 Serial port [x] disabled 183
56 Standard parallel port
disabled 183
56 Standard USB port
disabled 183
56 USB port [x] disabled 183
57 Configuration change, some
held jobs were not restored 184
58 Input config error 184
58 Too many bins attached 184
58 Too many disks installed 184
58 Too many flash options
installed 184
58 Too many trays attached 185
59 Incompatible output bin
[x] 185
61 Remove defective disk 185
62 Disk full 185
80.xx Fuser life warning 185
80.xx Fuser missing 186
80.xx Fuser near life warning 185
80.xx Replace fuser 186
82.xx Replace waste toner
bottle 186
82.xx Waste toner bottle
missing 186
Index 229
82.xx Waste toner bottle nearly
full 186
83.xx Replace transfer
module 186
83.xx Transfer module life
warning 186
83.xx Transfer module
missing 186
88.xx [Color] cartridge critically
low 187
88.xx [color] cartridge low 187
88.xx [color] cartridge nearly
low 186
Adjusting color 172
an error has occurred with the
USB drive 172
Change [paper source] to [custom
string] 173
Change [paper source] to [custom
string] load [orientation] 173
Change [paper source] to [custom
type name] 172
Change [paper source] to [custom
type name] load
[orientation] 172
Change [paper source] to [paper
size] [paper type] 173
Change [paper source] to [paper
size] [paper type] load
[orientation] 173
Close [tray] door 174
Close finisher side door 174
Close finisher top cover 174
Close front door 174
Close left side door 173
Close paper transport cover 173
Disk corrupted 174
Disk near full. Securely clearing
disk space. 174
Disk problem 174
Empty the hole punch box 174
Insert hole punch box 175
Insert staple cartridge 175
Insert Tray [x] 175
Install bin [x] 175
Install envelope feeder 175
Install Tray [x] 176
Load [src] with [custom
string] 176
Load [src] with [custom type
name] 176
Load [src] with [size] 176
Load [src] with [type] [size] 177
Load Manual Feeder with [custom
string] 177
Load Manual Feeder with [custom
type name] 177
Load Manual Feeder with [paper
type] [paper size] 177
Load staples 177
Paper changes needed 178
Reattach bin [x] 178
Reattach bin [x] – [y] 178
Remove packaging material, [area
name] 179
Remove paper from [linked set bin
name] 179
Remove paper from all bins 179
Remove paper from bin [x] 179
Remove paper from standard
output bin 179
Restore held jobs? 179
Slide finisher to the left 179
Some held jobs were not
restored 179
Supply needed to complete
job 179
Unsupported disk 179
Unsupported USB device, please
remove 175
printer options troubleshooting
2,000‑sheet drawer problems 192
cannot detect flash memory
card 193
cannot detect printer hard
disk 193
internal print server 194
Internal Solutions Port 193
memory card 194
option not working 191
paper tray problems 192
USB/parallel interface card 194
printer software, installing
(Windows) 44
printhead lenses
cleaning 148
printing
black‑and‑white 80
canceling, from the printer control
panel 87
directory list 87
font sample list 86
from a mobile device 81
from flash drive 81
from Macintosh 80
from Windows 80
menu settings page 43
network setup page 44
on letterhead 83
printing a directory list 87
printing a document 80
printing a font sample list 86
printing a menu settings page 43
printing a network setup page 44
printing confidential and other held
jobs
from a Macintosh computer 86
from Windows 86
printing from a flash drive 81
printing from a mobile device 81
printing in black and white 80
printing on letterhead 83
publications
where to find 8
Q
Quality menu 135
Quiet Mode
print quality troubleshooting 197
R
Reattach bin [x] 178
Reattach bin [x] – [y] 178
reattaching the system board
cover 23
recycled paper
using 58, 76
recycling
Lexmark packaging 62
Lexmark products 62
toner cartridges 62
reducing printer noise 59
Remote Operator Panel 19
Remove packaging material, [area
name] 179
Remove paper from [linked set bin
name] 179
Remove paper from all bins 179
Remove paper from bin [x] 179
Remove paper from standard
output bin 179
removing printer hard disk 38
repeat print jobs 85
printing from a Macintosh
computer 86
Index 230
printing from Windows 86
repeating print defects 202
replacing a print cartridge 152
replacing the waste toner
bottle 155
reports
viewing 159
Reports menu 102
reserve print jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
Restore held jobs? 179
restoring factory default
settings 160
S
safety information 6, 7
Security Audit Log menu 118
security lock 22
selecting a location for the
printer 9
Serial [x] menu 112
serial printing
setting up 55
Set Date and Time menu 119
setting
TCP/IP address 105
setting the paper size 63
setting the paper type 63
setting the Universal paper size 63
setting up e‑mail alerts using the
Embedded Web Server 159
setting up serial printing 55
setting up the printer
on an Ethernet network
(Macintosh only) 51
on an Ethernet network (Windows
only) 51
Setup menu 130
shadow images appear on
prints 197
shipping the printer 157
showing icons on the home
screen 17
Showroom 19
Sleep Mode
adjusting 60
Slide finisher to the left 179
SMTP Setup menu 115
solid color or black pages appear on
prints 203
Some held jobs were not
restored 179
Standard Network menu 103
standard tray
loading 64
Standard USB menu 109
staple cartridges
ordering 151
staple jam, clearing
455 staple jam 169
statement of volatility 145
status of supplies
checking 150
storing
paper 76
supplies 149
storing print jobs 85
streaked horizontal lines appear on
prints 205
streaks appear on a page 204
Substitute Size menu 94
supplies
checking status 150
checking, from printer control
panel 150
checking, using the Embedded
Web Server 150
conserving 58
storing 149
using recycled paper 58
Supplies menu 89
supplies, ordering
cleaning kit 152
fuser or transfer module 151
print cartridges 150
staple cartridges 151
waste toner bottle 151
Supply needed to complete job 179
supported flash drives 82
supported paper sizes 77
supported paper types and
weights 78
system board
accessing 23
system board cover
attaching 23
reattaching 23
T
TCP/IP menu 105
tips
card stock 85
labels, paper 84
on using envelopes 83
on using letterhead 83
on using transparencies 83
tips on using envelopes 83
tips on using letterhead 83
toner cartridges
recycling 62
toner darkness
adjusting 80
toner rubs off 206
touch screen
buttons, using 14
transparencies
loading 83
loading in multipurpose feeder 69
tips on using 83
using 83
trays
linking 71
unlinking 72
troubleshooting
an application error has
occurred 191
cannot open Embedded Web
Server 210
checking an unresponsive
printer 172
FAQ about color printing 207
troubleshooting, display
display is blank 188
display shows only diamonds 188
troubleshooting, paper feed
message remains after jam is
cleared 195
troubleshooting, print
error reading flash drive 188
held jobs do not print 189
incorrect characters print 190
incorrect margins 198
jammed pages are not
reprinted 195
job prints from wrong tray 190
job prints on wrong paper 190
jobs do not print 188
Large jobs do not collate 190
multiple‑language PDF files do not
print 187
paper curl 199
paper frequently jams 194
print job takes longer than
expected 189
Index 231
tray linking does not work 190
unexpected page breaks 191
troubleshooting, print quality
black streaks on a page 204
blank pages 195
characters have jagged edges 196
clipped images 196
fine horizontal lines 197
gray background on prints 198
light colored line, white line, or
incorrectly colored line appears
on prints 199
poor transparency quality 206
print irregularities 200
print is too dark 201
print is too light 201
repeating print defects 202
shadow images appear on
prints 197
skewed print 203
solid color or black pages appear
on prints 203
streaked horizontal lines appear
on prints 205
toner fog or background
shading 205
toner rubs off 206
uneven print density 207
white streaks on a page 204
troubleshooting, printer options
2,000‑sheet drawer problems 192
cannot detect flash memory
card 193
cannot detect printer hard
disk 193
internal print server 194
Internal Solutions Port 193
memory card 194
option not working 191
paper tray problems 192
USB/parallel interface card 194
U
understanding the home screen 13
understanding the printer control
panel 11
uneven print density 207
unexpected page breaks 191
Universal Paper Size 100
setting 63
Universal Setup menu 100
unlinking trays 72
Unsupported USB device, please
remove 175
updating options in printer
driver 45
USB port 42
USB/parallel interface card
troubleshooting 194
using Eco‑Mode 59
using Hibernate Mode 60
using Quiet Mode 59
using recycled paper 58
using the Embedded Web
Server 158
using the touch‑screen buttons 14
Utilities menu 138
V
verify print jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
viewing
reports 159
virtual display
checking, using Embedded Web
Server 158
volatile memory 145
erasing 145
volatility
statement of 145
W
waste toner bottle
ordering 151
replacing 155
wiping the printer hard disk 146
Wireless menu 107
wireless network
configuration information 46
installation, using Macintosh 48
installation, using Windows 47
wireless network setup
in Windows 47
wireless printer setup
in Macintosh 48
X
XPS menu 139
Index 232

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