Lexmark 47B0001 Users Manual User's Guide

2015-01-23

: Lexmark Lexmark-47B0001-Users-Manual-268823 lexmark-47b0001-users-manual-268823 lexmark pdf

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C790 Series
User's Guide

November 2012
Machine type(s):
5062
Model(s):
210, 230, 235

www.lexmark.com

Contents

Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Understanding the printer control panel................................................................................................11

Understanding the home screen................................................................13
Understanding the home screen.............................................................................................................13
Using the touch-screen buttons..............................................................................................................14

Setting up and using the home screen applications....................................17
Finding the IP address of the printer.......................................................................................................17
Accessing the Embedded Web Server.....................................................................................................17
Activating the home screen applications................................................................................................18
Exporting and importing a configuration using the Embedded Web Server...........................................20

Additional printer setup.............................................................................21
Installing internal options........................................................................................................................21
Order of installation................................................................................................................................39
Installing optional trays...........................................................................................................................39
Supported finishing features...................................................................................................................40
Attaching cables......................................................................................................................................42
Verifying printer setup............................................................................................................................43
Setting up the printer software...............................................................................................................44
Setting up wireless printing.....................................................................................................................46
Installing the printer on an Ethernet network........................................................................................51
Changing port settings after installing a new network Internal Solutions Port......................................54
Setting up serial printing.........................................................................................................................55

Minimizing your printer's environmental impact........................................58
Saving paper and toner...........................................................................................................................58
Saving energy..........................................................................................................................................59
Recycling..................................................................................................................................................61

Contents

Loading paper and specialty media............................................................63
Setting the paper size and type...............................................................................................................63
Configuring Universal paper settings......................................................................................................63
Loading the standard or optional 550‑sheet tray...................................................................................64
Loading the 2000‑sheet high‑capacity feeder.........................................................................................67
Loading the multipurpose feeder............................................................................................................69
Linking and unlinking trays......................................................................................................................71

Paper and specialty media guide................................................................74
Paper guidelines......................................................................................................................................74
Storing paper...........................................................................................................................................76
Supported paper sizes, types, and weights.............................................................................................77

Printing......................................................................................................80
Printing a document................................................................................................................................80
Printing from a flash drive.......................................................................................................................81
Printing specialty documents..................................................................................................................83
Printing confidential and other held jobs................................................................................................85
Printing information pages......................................................................................................................86
Canceling a print job................................................................................................................................87

Understanding printer menus....................................................................88
Menus list................................................................................................................................................88
Supplies menu.........................................................................................................................................89
Paper menu.............................................................................................................................................90
Reports menu........................................................................................................................................102
Network/Ports menu.............................................................................................................................103
Security menu.......................................................................................................................................116
Settings menu........................................................................................................................................120
Help menu.............................................................................................................................................144

Securing the memory before moving the printer......................................145
Statement of Volatility..........................................................................................................................145
Erasing volatile memory........................................................................................................................145
Erasing non‑volatile memory................................................................................................................146
Erasing printer hard disk memory.........................................................................................................146
Configuring printer hard disk encryption..............................................................................................147

Contents

Maintaining the printer............................................................................148
Cleaning the exterior of the printer......................................................................................................148
Cleaning the printhead lenses...............................................................................................................148
Storing supplies.....................................................................................................................................149
Checking the status of supplies.............................................................................................................150
Ordering supplies..................................................................................................................................150
Replacing supplies.................................................................................................................................152
Moving the printer................................................................................................................................156

Administrative support............................................................................158
Finding advanced networking and administrator information.............................................................158
Using the Embedded Web Server.........................................................................................................158
Checking the virtual display...................................................................................................................158
Checking the status of the printer.........................................................................................................158
Setting up e‑mail alerts.........................................................................................................................159
Viewing reports.....................................................................................................................................159
Restoring factory default settings.........................................................................................................160

Clearing jams............................................................................................161
Avoiding jams........................................................................................................................................161
Understanding jam numbers and locations..........................................................................................161
200 paper jam.......................................................................................................................................163
201 paper jam.......................................................................................................................................163
202–203 paper jams..............................................................................................................................164
230 paper jam.......................................................................................................................................165
231–239 paper jams..............................................................................................................................166
24x paper jam........................................................................................................................................166
250 paper jam.......................................................................................................................................167
400–403 and 460–461 paper jams........................................................................................................168
431–454, and 456–458 paper jams.......................................................................................................169
455 staple jam.......................................................................................................................................169

Troubleshooting.......................................................................................172
Checking an unresponsive printer.........................................................................................................172
Understanding printer messages..........................................................................................................172
Solving printing problems.....................................................................................................................187

Contents

Solving home screen applications problems.........................................................................................191
Solving option problems........................................................................................................................191
Solving paper feed problems.................................................................................................................194
Solving print quality problems..............................................................................................................195
Solving color quality problems..............................................................................................................207
Embedded Web Server does not open.................................................................................................210
Contacting customer support................................................................................................................210

Notices.....................................................................................................212
Product information..............................................................................................................................212
Edition notice........................................................................................................................................212
Power consumption..............................................................................................................................216

Index........................................................................................................225

Safety information

Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

Safety information

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.

Learning about the printer

Learning about the printer
Finding information about the printer
What are you looking for?

Find it here

Initial setup instructions:

Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.

• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:

•
•
•
•
•
•
•
•

Selecting and storing paper and specialty media
Loading paper
Configuring printer settings

User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.

Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems

Instructions for:

• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the printer software

Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click

to view context‑sensitive information.

Notes:

• Help is automatically installed with the printer
software.

• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.

Learning about the printer

What are you looking for?

Find it here

The latest supplemental information, updates, and customer
support:

Lexmark Support Web site—
http://support.lexmark.com

•
•
•
•
•

Documentation
Driver downloads
Live chat support
E‑mail support
Voice support

Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:

•
•
•
•
Warranty information

Machine Type number
Serial number
Date purchased
Store where purchased

Warranty information varies by country or region:

• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.

• In other countries and regions—See the printed
warranty that came with your printer.

Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.

• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer

4
3

1
2

152.4 mm (6.0 in.)

101.6 mm (4.0 in.)

609.6 mm (24.0 in.)

381 mm (15.0 in.)

304.8 mm (12.0 in.)

Printer configurations
CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Learning about the printer

You can configure your basic printer by adding optional trays.

2
5
6

3
4
1

Standard exit bin

Wire bail

Printer control panel

Standard 550‑sheet tray

Optional 550‑sheet tray

Optional 2000‑sheet high‑capacity feeder

Multipurpose feeder

Understanding the printer control panel
1

Item

Description

Display

Shows the status of the printer

Home

Lets you navigate back to the home screen

Keypad

Allows you to enter numbers, letters, or symbols on the printer

Learning about the printer

Item
4

Description
Sleep

Enables Sleep Mode or Hibernate Mode
The following are the statuses of the indicator light and the Sleep button:

• Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button
is unilluminated.

• Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is
illuminated solid amber.

• Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep
button is illuminated blinking amber.

• Operating in Hibernate Mode—The indicator light is unilluminated, Sleep button is blinking
amber for 1/10 of a second, then go completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep Mode:

•
•
•
•
5

Touching the screen or any hard button presses.
Opening an input tray, cover, or door.
Sending a print job from the computer.
Performing a Power On Reset (POR) with the main power switch.

Indicator light Off—The printer is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.

Stop/Cancel

Stops all printer activity
Note: A list of options is displayed once Stopped appears on the display.

USB port

Allows you to connect a USB Bluetooth adapter, or a flash drive to the printer
Note: Only the front USB port supports flash drives.

Understanding the home screen

Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1

Touch

Change Language

Change the primary language of the printer.

Bookmarks

Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable from within Forms and Favorites.

Held Jobs

Display all current held jobs.

USB or USB
Thumbdrive

View, select, or print photos and documents from a flash drive.

Menus

Access printer menus.

Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Note: These menus are available only when the printer is in the Ready state.

Status message bar

• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.

Status/Supplies

• Display a warning or error message whenever the printer requires intervention to
continue processing.

• Access the messages screen for more information on the message, and how to clear it.
8

Tips

Open a context‑sensitive Help information on the touch screen.

Understanding the home screen

This may also appear on the home screen:
Touch

Search Held Jobs

Search current held jobs.

Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.

Sample touch screen
1

8 7

Touch

Up arrow

Scroll up.

Delete folder

Delete the file you selected.

Left arrow

Scroll to the left.

Right arrow

Scroll to the right.

Right scroll increase Scroll to another value in increasing order.

Understanding the home screen

Touch

Left scroll decrease Scroll to another value in decreasing order.

Down arrow

Scroll down.

Save a setting.

Cancel

Back

• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.

Navigate back to the previous screen.

Other touch-screen buttons
Touch

Exit

Exit from the current screen to the home screen.

Radio button

Select or clear an item.

Understanding the home screen

Features
Feature

Description

Menu trail line:

A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.

Menus > Settings > Print Settings >
Number of Copies

Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
Attendance message alert

If an attendance message affects a function, then this icon appears and the red
indicator light blinks.

Warning

If an error condition occurs, then this icon appears.

Setting up and using the home screen applications

Setting up and using the home screen applications
Notes:

• Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.

• There may be additional solutions and applications available for purchase.

Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:

• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.

1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.

2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.

3 Click Submit.

Setting up and using the home screen applications

Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.

Background and Idle Screen
Icon

Description
The application lets you customize the background and idle screen of your printer home screen.

To change the background of the printer home screen using the printer control panel, do the following:

1 From the home screen, navigate to:
Change Background > select background to use

2 Touch

Forms and Favorites
Icon

Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.

To configure Forms and Favorites, do the following:

1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2 Define the bookmarks, and then customize the settings.
3 Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.

Setting up and using the home screen applications

Eco‑Settings
Icon

Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.

Showroom
Icon

Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.

Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:

1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2 Select the Enabled check box, and then customize the settings.
3 Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.

Setting up and using the home screen applications

Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.

Exporting a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Export.
5 Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved.

Importing a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.

Additional printer setup

Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.

Available internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– PrintCryptionTM
• Printer hard disk
• LexmarkTM Internal Solutions Ports (ISP)
– RS‑232‑C Serial ISP
– Parallel 1284‑B ISP
– MarkNetTM N8250 802.11 b/g/n Wireless ISP
– MarkNet N8130 10/100 Fiber ISP
– MarkNet N8120 10/100/1000 Ethernet ISP

Additional printer setup

Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to
the printer in the location shown.

Additional printer setup

Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.

1 Open the cover.
2 Remove the metal panel.
a Turn the screws on the panel counterclockwise to remove them.

Additional printer setup

b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it.

3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.

1
2

3
4

Memory card connector

Firmware and flash memory card connectors

Internal print server connector

Hard disk connector

Additional printer setup

4 Reattach the system board cover.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.

a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift
to the right.

b Align and then turn each screw clockwise to tighten.

c Close the cover.

Additional printer setup

Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.
Note: This task requires a flathead screwdriver.

2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.

3 On the system board, open the memory card connector latches.

Additional printer setup

4 Align the notches on the memory card to the ridges on the connector.

Notch

Ridge

5 Push the memory card straight into the connector until it clicks into place.

6 Reattach the system board cover.

Additional printer setup

Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
Note: This task requires a flathead screwdriver.

2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2

Plastic pins

Metal pins

4 Push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the system board.

Additional printer setup

• Be careful not to damage the connectors.
5 Reattach the system board cover.

Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.

2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.

3 Locate the appropriate connector on the system board.

4 Remove the printer hard disk.
For more information, see “Removing a printer hard disk” on page 38.

Additional printer setup

5 Remove the metal cover from the ISP opening.

6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place.
Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.

Additional printer setup

7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.

8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.

Additional printer setup

9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten the
thumbscrew.

10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.

11 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.

12 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

13 Reattach the system board cover.

Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.

2 Unpack the printer hard disk.

Additional printer setup

3 Locate the appropriate connector on the system board.

Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:

a Using a flathead screwdriver, loosen the screws.

b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.

Additional printer setup

c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard disk
until the standoffs are in place.

d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

To install a printer hard disk directly on the system board:

a Align the standoffs of the printer hard disk to the holes in the system board, and then press down on the printer
hard disk until the standoffs are in place.

b Use the two provided screws to attach the printer hard disk mounting bracket.

c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color‑coded.

Additional printer setup

4 Reattach the system board cover.

Additional printer setup

Removing a printer hard disk
Note: This task requires a flathead screwdriver.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.

1 Access the system board.
For more information, see “Accessing the system board” on page 23.

2 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.

3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.

Additional printer setup

4 Set the printer hard disk aside.
5 Reattach the system board cover.

Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Install the printer and any options you have purchased in the following order:

•
•
•
•
•

Caster base
Optional spacer
Optional 550‑sheet trays or 2,000‑sheet high‑capacity feeder
Standard 550‑sheet trays
Printer

For information on installing a caster base, a 550‑ or 2,000‑sheet optional tray, spacer, or any of the finishers, see the
setup documentation that came with the option.

Installing optional trays
The printer supports the following optional input sources:

• 550‑sheet tray
• 2,000‑sheet high‑capacity feeder
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.

1 Unpack the optional tray, and then remove all packing material.
2 Place the tray near the printer.

Additional printer setup

3 Turn the printer off.
4 Align the printer with the tray, and then lower the printer into place.
Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the
top down.

1
2

Standard 550-sheet tray (Tray 1)

Optional 550-sheet trays

5 Turn the printer back on.
6 Set the printer software to recognize the optional input source.
For more information, see “Updating available options in the printer driver” on page 45.

Supported finishing features
The printer supports the following finishing features:

•
•
•
•

500‑Sheet Offset Stacker
500-Sheet Staple Finisher
500-Sheet Staple, Hole Punch Finisher
5‑bin mailbox

Additional printer setup

Standard bin

Finisher bin

Standard bin
• The paper capacity is 500 sheets.
• Finishing options are not supported in this bin.
• Envelopes are routed here.

Finisher bin
• The paper capacity is 500 sheets.
• Envelopes, A5, A6 and statement paper sizes are not supported in this bin.

Additional printer setup

Finishing features
Paper size

Two‑hole punch

Three‑ or four‑hole
punch

5‑bin mailbox

500-Sheet Staple
Finisher

A4
A5

Executive
Folio

JIS B5
Legal
Letter
Statement

Universal

Envelopes (any size)

Oficio

Attaching cables
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a
power cord, a fax feature, or USB cable, during a lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port

Additional printer setup

USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.

Ethernet port

Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.

• Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.

Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page

Additional printer setup

Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.

1 From the home screen, navigate to:
> Reports > Network Setup Page

2 Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software
Installing the printer software
Notes:

• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.

• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

Additional printer setup

Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.

For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier

a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.

For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.

Additional printer setup

Setting up wireless printing
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on a wireless network
Notes:

• Make sure your access point (wireless router) is turned on and is working properly.
• Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.

• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.

– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:

•
•
•
•

Authentication type
Inner authentication type
802.1X user name and password
Certificates

– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.

Additional printer setup

Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:

• Your wireless network is set up and is working properly.
• The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

2
1

Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.

2 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

3 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.

Additional printer setup

c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

4 Click Install, and then follow the instructions on the computer screen.
5 Select Wireless connection when asked to choose a connection type.
6 From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.

7 Temporarily connect a USB cable between the computer on the wireless network and the printer.

Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.

8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.

Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.

Prepare to configure the printer
1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.

2
1

Additional printer setup

2 Locate the printer MAC address.
a From the printer control panel, navigate to:

> Reports >

> Network Setup Page >

or
> Reports > Network Setup Page

b In the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.

Enter the printer information
1 Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:

• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort

2 From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.

3 Open a Web browser.
4 From the Bookmarks menu, select Show or Show All Bookmarks.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.

6 From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1 Type the network name (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3 Select the type of security you want to use to protect the wireless network.
4 Enter the security information necessary for the printer to connect to the wireless network.
5 Click Submit.
6 Open the AirPort application on the computer:

Additional printer setup

In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:

• System Preferences > Network > Wi‑Fi
• System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort

7 From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.

1 Install a printer driver file on the computer:
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

b
c
d
e
f

Double‑click the installer package for the printer.
Follow the instructions on the computer screen.
Select a destination, and then click Continue.
From the Easy Install screen, click Install.
Type the user password, and then click OK.
All necessary applications are installed in the computer.

g Click Close when the installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, navigate to either of the following:

• System Preferences > Print & Scan
• System Preferences > Print & Fax
2
3
4
5

Click +.
If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
Click the IP tab.
Type the IP address of the printer in the address field, and then click Add.

In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.

Additional printer setup

3 From the Printer List, choose Add, and then click IP Printer.
4 Type the IP address of the printer in the address field, and then click Add.
b For AppleTalk printing:
Notes:

• Make sure AppleTalk is activated on your printer.
• This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1 From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1 From the Finder, navigate to:
Applications > Utilities
2 Double‑click Printer Setup Utility or Print Center.
3 From the Printer List, click Add.
4 Click Default Browser tab > More Printers.
5 From the first pop‑up menu, select AppleTalk.
6 From the second pop‑up menu, select Local AppleTalk Zone.
7 Select the printer from the list, and then click Add.

Installing the printer on an Ethernet network
Note: Make sure you have completed the initial setup of the printer.

For Windows users
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

Additional printer setup

In Windows 7 or earlier
a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.
Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options >
Administrator Tools.

4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.

7 Follow the instructions on the computer screen.

For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.

3 Install the printer driver on the computer.
a Double‑click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.
All the necessary applications are installed on the computer.

f Click Close when the installation is complete.
4 Add the printer.
• For IP printing:
In Mac OS X version 10.5 or later
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.

Additional printer setup

d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.
In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
Applications > Utilities

b Double‑click Printer Setup Utility or Print Center.
c From the printer list, click Add, and then click IP Printer.
d Type the scanner IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:

– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
a From the Apple menu, navigate to:
System Preferences > Print & Fax
b Click +, and then navigate to:
AppleTalk > select your printer > Add

In Mac OS X version 10.4 or earlier
a From the Finder, navigate to:
b
c
d
e
f
g

Applications > Utilities
Double‑click Printer Setup Utility or Print Center.
From the printer list, click Add.
Click Default Browser tab > More Printers.
From the first pop‑up menu, select AppleTalk.
From the second pop‑up menu, select Local AppleTalk Zone.
Select the device from the list, and then click Add.

Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more
information, contact your system support person.

Additional printer setup

Changing port settings after installing a new network Internal
Solutions Port
When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated since the printer will be assigned a new IP address. All computers that access
the printer must be updated with this new IP address.
Notes:

• If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes to your computer configurations.

• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If
the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless
ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the
printer, and then turn it back on.

• Only one network connection is active at a time. To switch between Ethernet and wireless connection types,
turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch
to a wireless connection), and then turn the printer back on.

For Windows users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Open the printers folder.
In Windows 8
From the Search charm, type Run and then navigate to:
Apps list > Run > type control printers > OK

In Windows 7 or earlier
a Click
, or click Start and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
3 To select the printer that has changed, do either of the following:
• Press and hold the printer, and then select Printer properties.
• Right‑click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions).
Note: If there is more than one copy of the printer, then update all of them with the new IP address.

4 Click the Ports tab.
5 Select the port from the list, and then click Configure Port.

Additional printer setup

6 Type the new IP address in the “Printer Name or IP Address” field.
7 Click OK > Close.

For Macintosh users
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Add the printer.
• For IP printing:
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c Click the IP tab.
d Type the printer IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:

– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5.
a From the Apple menu, navigate to:
System Preferences > Print & Fax

b Click +, and then navigate to:
AppleTalk > select the printer > Add

Setting up serial printing
Use serial printing to print when the computer is far from the printer or to print at a reduced speed.
After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have
connected the serial cable to the COM port on your printer.

1 Set the parameters in the printer.
a From the printer control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the modified settings, and then print a menu settings page.

Additional printer setup

2 Install the printer driver.
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system

b Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:

In Windows 8
From the Search charm type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier
1 Click
or click Start, and then click Run.
2 In the Start Search or Run dialog, type D:\setup.exe.
3 Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.

c
d
e
f
g

Click Install.
Follow the instructions on the computer screen.
Select Advanced, and then click Continue.
From the Configure Printer Connection dialog, select a port.
If the port is not in the list, then click Refresh, or navigate to:
Add port > select a port type > enter the necessary information > OK

h Click Continue > Finish.
3 Set the COM port parameters.
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.

a Open Device Manager.

In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type devmgmt.msc > OK

In Windows 7 or earlier
1 Click
or click Start, and then click Run.
2 In the Start Search or Run dialog, type devmgmt.msc.
3 Press Enter or click OK.
b Double‑click Ports (COM & LPT) to expand the list of available ports.

Additional printer setup

c Do either of the following:
• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
• Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
d From the menu that appears, select Properties.
e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.
Check the serial heading of the menu settings page for the printer settings.

f Click OK, and then close all the dialogs.
g Print a test page to verify printer installation.

Minimizing your printer's environmental impact

Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:

• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
• The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode” on
page 59.

Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 76.

Conserving supplies
Use both sides of the paper
If your printer model supports duplex printing, you can control whether print appears on one or two sides of the paper
by selecting 2‑sided printing from the Print dialog or from the Lexmark Toolbar.

Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N‑Up) section of the Print dialog screen.

Check your first draft for accuracy
Before printing or making multiple copies of a document:

• Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the
document will look like before you print it.

• Print one copy of the document to check its content and format for accuracy.

Minimizing your printer's environmental impact

Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 161.

Print in black and white
To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,
see “Printing in black and white” on page 80.

Saving energy
Using Eco‑Mode
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Off

Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
specifications of your printer.

Energy

Reduce energy use, especially when the printer is idle.

• The printer enters Sleep mode after one minute of inactivity.
• When the printer enters Sleep mode, the printer control panel display is turned off.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper

• Enable the automatic duplex feature.
• Turn off print log features.

Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Minimizing your printer's environmental impact

Choose

Off

Use factory default settings. This setting supports the
performance specifications of your printer.

Note: Selecting Photo from the driver may disable Quiet
Mode.
On

Reduce printer noise.

• Print jobs will process at reduced speed.
• Fans run at reduced speed or are turned off.
• If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.

• The alarm control and cartridge alarm sounds are turned
off.

Adjusting Sleep Mode
To save energy, you can decrease the number of minutes before the printer enters Sleep Mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Timeouts.
3 In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep Mode.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode

2 In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep Mode.
3 Touch

Using Hibernate Mode
Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices
are powered down safely.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.

Minimizing your printer's environmental impact

If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings > Sleep Button Settings.
3 From the Press Sleep Button or Press and Hold Sleep Button drop‑down, select Hibernate.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate

2 Touch

Adjusting the brightness of the display
To save energy, or if you are have trouble reading your display, adjust the brightness of the display.
Available settings range from 20–100. The factory default setting is 100.

Using the Embedded Web Server
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > General Settings.
3 In the Screen Brightness field, enter the brightness percentage you want for the display.
4 Click Submit.
Using the printer control panel
1 From the home screen, navigate to:
> Settings > General Settings

2 Touch the down arrow until Screen Brightness appears, and then select a setting.
3 Touch

Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:

• The Notices chapter
• The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

Minimizing your printer's environmental impact

• The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products
To return Lexmark products for recycling:

1 Go to www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.

Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:

1 Go to www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country or region.
3 Follow the instructions on the computer screen.

Loading paper and specialty media

Loading paper and specialty media
This section explains how to load the 550-sheet tray, an optional 2,000-sheet tray, a multipurpose feeder, and an
optional 550-sheet specialty media drawer. It also includes information about paper orientation, setting the Paper Size
and Paper Type, and linking and unlinking trays.

Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except the
multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size
menu. The Paper Type setting must be set manually for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
The factory default Paper Type setting is Plain Paper.

Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:

• Units of Measure
• Portrait Width
• Portrait Height
Notes:

• The largest supported Universal size is 216 x 1219 mm (8.5 x 48 in.).
• The smallest supported Universal size is 76 x 127 mm (3 x 5 in.) and loaded in the multipurpose feeder only.
From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select unit of measure > Portrait Width or Portrait
Height > select width or height >

Loading paper and specialty media

Loading the standard or optional 550‑sheet tray
The printer has one standard 550‑sheet tray (Tray 1), and may have one or more optional 550‑sheet trays. All 550‑sheet
trays support the same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

1 Pull the tray out.

Notice the size indicators on the bottom of the tray. Use these indicators to help position the length and width
guides.

LTR
LGL
A4
LTR
LGL

Loading paper and specialty media

2 Squeeze and then slide the width guide to the correct position for the paper size you are loading.

3 Squeeze and then slide the length guide to the correct position for the paper size you are loading.
Note: The length guide has a locking device. To unlock, push the button on top of the length guide backward. To
lock, push the button forward when a length has been selected.

4 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

5 Load the paper stack with the recommended print side faceup.
Notes:

• Place the print side facedown for duplex printing.

Loading paper and specialty media

•
•
•
•

Place pre-punched paper with the holes toward the front of the tray.
Place letterheads faceup with the header on the left side of the tray.
Place letterheads facedown with the header on the right side of the tray for duplex printing.
Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the
tray can cause paper jams and possible printer damage.

6 Insert the tray.

7 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.

Loading paper and specialty media

Loading the 2000‑sheet high‑capacity feeder
The high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or legal‑size paper (80 g/m2 or 20 lb).
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

1 Pull the tray out.

2 Adjust the width guide as necessary.

2
1

3 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.

Loading paper and specialty media

C
B
A

4 Load paper into the tray with the print side faceup.

Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading
the tray can cause paper jams.

Notes:

• Place pre-punched paper with the holes toward the front of the tray.
• Place letterheads faceup with the header on the left side of the tray.
• Place letterheads facedown with the header on the right side of the tray for duplex printing.
5 Insert the tray.

Loading paper and specialty media

Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:

• 100 sheets of 75‑g/m2 (20‑lb) paper
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the following dimensions:

• Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
• Length—127 mm (5 in.) to 1270 mm (50 in.)
Note: Maximum width and length can be applied only to short-edge feeding.
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.

1 Pull down the multipurpose feeder door.

2 For paper or specialty media that is longer than letter-size paper, gently pull the extension until it is fully extended.

3 Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.

Loading paper and specialty media

Paper

Envelopes

Transparencies
Note: Avoid scratching or touching the print side.

4 Push the paper pick tab, and then load the paper or specialty media. Slide the stack gently into the multipurpose
feeder until it comes to a stop, and then release the paper pick tab.

2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause jams or
the paper pick tab to break.

• Load paper and transparencies with the recommended print side facedown and the short edge entering the
printer first.

• For duplex letterhead printing, place the letterhead faceup and the header entering the printer last.

Loading paper and specialty media

• Load envelopes with the flap side up and to the right.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
Notes:

• Do not exceed the maximum stack height by forcing paper or transparencies under the stack height limiter.
• Load only one size and type of paper at a time.
5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.

6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.

Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feeds
from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are
automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in
each tray except Tray 1 and the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set
manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The
Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu.

Loading paper and specialty media

Unlinking trays
Note: Trays that do not have the same settings as any other tray are not linked.
Change one of the following tray settings:

• Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name.

• Paper Size
Load a different paper size to automatically change the Paper Size setting for a tray. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.

Linking exit bins
Link exit bins to create a single output source. The printer automatically uses the next available bin as the output source.
The standard exit bin holds up to 550 sheets of 20‑lb paper. If you need additional output capacity, you can purchase
other optional exit bins.
Note: Not all exit bins support every paper size and type.

1 From the home screen, navigate to:
> Paper Menu > Bin Setup

2 Touch the bin or bins you want to link, and then touch Configure Bins > Link.

Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.

1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.

3 Click Custom Types > select a paper type > Submit.

Loading paper and specialty media

Assigning a custom paper type name
1 From the home screen, navigate to:
> Paper Menu > Paper Size/Type

2 Select the tray number or MP Feeder Type.
3 Touch the left or right arrow until Custom Type [x] or another custom name appears.
4 Touch

Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.

1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.

Paper and specialty media guide

Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.

Weight
The printer can automatically feed paper weights from 60 to 176‑g/m2 (16 to 47‑lb) bond grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m2 (20‑lb)
bond grain long paper. For paper smaller than 182 x 257 mm (7 x 10 in.), we recommend 90‑g/m2 (24‑lb) or heavier
paper.
Note: Duplex is supported only for 75–176‑g/m2 (20–47‑lb) bond paper.

Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.

Smoothness
Paper smoothness directly affects print quality. If paper is too rough, the toner cannot fuse to it properly. If paper is
too smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.

Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–135‑g/m2 (16–36‑lb) bond paper, grain long paper is recommended. For papers heavier than 135 g/m2, grain
short is recommended.

Paper and specialty media guide

Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.

Unacceptable paper
The following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.

•
•
•
•
•

Coated papers (erasable bond), synthetic papers, thermal papers
Rough‑edged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m2 (16 lb)
Multiple‑part forms or documents

Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:

• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.

• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.

Paper and specialty media guide

Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or
releasing hazardous emissions.

Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.

• Low moisture content (4–5%)
• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much
rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very
well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
• Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).

Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.

• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.

Paper and specialty media guide

Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper input sources and the types of paper they
support.
Note: To use a paper size that is unlisted, configure a Universal Paper Size.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
http://support.lexmark.com.

Supported paper sizes
Measurements apply to simplex (one‑sided) printing only. For duplex (two‑sided) printing, the minimum size is
139.7 x 210 mm (5.50 x 8.27 in.).
Paper size

Dimensions

210 x 297 mm
(8.27 x 11.7 in.)

148 x 210 mm
(5.83 x 8.27 in.)

105 x 148 mm
(4.13 x 5.83 in.)

JIS B5

182 x 257 mm
(7.17 x 10.1 in.)

Letter

215.9 x 279.4 mm
(8.5 x 11 in.)

Legal

215.9 x 355.6 mm
(8.5 x 14 in.)

Executive

184.2 x 266.7 mm
(7.25 x 10.5 in.)

Oficio (México)

215.9 x 340.4 mm
(8.5 x 13.4 in.)

Folio

215.9 x 330.2 mm
(8.5 x 13 in.)

Statement

139.7 x 215.9 mm
(5.5 x 8.5 in.)

Standard
Optional
Optional
550‑sheet tray 550‑sheet tray 2,000‑sheet
(Tray 1)
tray

Multipurpose
feeder

Duplexer

X
X

Supported by C792 models only.

2 This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.

Paper and specialty media guide

Paper size

Dimensions

Universal

148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)

Note: Turn size
sensing off to
support
universal sizes
that are close to
standard media
sizes.

Standard
Optional
Optional
550‑sheet tray 550‑sheet tray 2,000‑sheet
(Tray 1)
tray

Multipurpose
feeder

Duplexer

76.2 x 127 mm
(3 x 5 in.) to
215.9 x 355.6
mm (8.5 x 14 in.)

76.2 x 127 mm
(3 x 5 in.) to
215.9 x 914.4
mm (8.5 x 36 in.)1

76.2 x 127 mm
(3 x 5 in.) to
215.9 x 1219.2
mm (8.5 x 48 in.)1

7 3/4 Envelope
(Monarch)

98.4 x 190.5 mm
(3.875 x 7.5 in.)

9 Envelope

98.4 x 226.1 mm
(3.875 x 8.9 in.)

Com 10
Envelope

104.8 x 241.3 mm X
(4.12 x 9.5 in.)

DL Envelope

110 x 220 mm
(4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm
(6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm
(6.93 x 9.84 in.)

Other Envelope2 85.7 x 165 mm to X
215.9 x 355.6 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)

Supported by C792 models only.

This formats the envelope size setting for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software
application.

Supported paper types and weights
The printer supports 60–176 g/m2 (16–47 lb) paper weights for one‑sided printing. Two‑sided printing is supported on
64–176 g/m2 (17–47 lb) paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.

Paper and specialty media guide

Paper type

Standard
550‑sheet tray
(Tray 1)

Optional
550‑sheet tray

Optional
Multipurpose
2,000‑sheet tray feeder

Duplexer

Paper

•
•
•
•
•
•
•
•
•
•
•
•

Plain
Recycled
Glossy
Heavy Glossy
Bond
Letterhead
Preprinted
Colored
Light
Heavy
Rough/Cotton
Custom Type [x]

Card stock
Transparencies1, 2

X
X

Labels3

• Paper
• Vinyl
Envelopes4

This media is supported only in the multipurpose feeder.

Do not use inkjet or 3M CG3710 transparencies.

3 Paper labels are supported. Other media such as vinyl may show print quality defects in some environments, and prolonged

vinyl label usage may reduce fuser life. For more information, see the Card Stock & Label Guide available on the Lexmark
Web site at http://support.lexmark.com.
4

Use envelopes that lie flat when individually placed facedown on a table.

Printing

Printing
This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 161 and “Storing
paper” on page 76.

Printing a document
Printing a document
1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust settings as necessary.
d Click OK > Print.
For Macintosh users
a Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.

2 From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.

Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >

Adjusting toner darkness
1 Type the printer IP address into the address field of your Web browser.

Printing

If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness setting.
4 Click Submit.

Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.

Printing from a flash drive
Printing from a flash drive
Notes:

• Before printing an encrypted PDF file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
1 Insert a flash drive into the USB port.

Notes:

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.

• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.

Printing

2 From the printer control panel, touch the document you want to print.
3 Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:

• Do not remove the flash drive from the USB port until the document has finished printing.
• If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.

Supported flash drives and file types
Flash drive

• Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
• SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:

• Hi‑Speed USB flash drives must support the Full‑Speed standard. Devices supporting only USB
low‑speed capabilities are not supported.

• USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.

File type
Documents:

• .pdf
• .xps
Images:

•
•
•
•
•
•
•
•
•

.dcx
.gif
.JPEG
.jpg
.bmp
.pcx
.TIFF
.tif
.png

Printing

Printing specialty documents
Tips on using letterhead
•
•
•
•

Use letterhead designed specifically for laser printers.
Print samples on the letterhead being considered for use before buying large quantities.
Before loading letterhead, flex the sheets to prevent them from sticking together.
Observe proper page orientation.
Source

Print side

Paper orientation

– Standard 550‑sheet tray
– Optional 550‑sheet tray
– Optional 2000‑sheet

Preprinted letterhead design is placed
faceup.

The top edge of the sheet with the logo is
placed at the left side of the tray.

Duplex (two‑sided) printing
from trays

Preprinted letterhead design is placed
facedown.

The top edge of the sheet with the logo is
placed at the right side of the tray.

Multipurpose feeder (simplex
printing)

Preprinted letterhead design is placed
facedown.

The top edge of the sheet with the logo
should enter the multipurpose feeder
first.

Multipurpose feeder (duplex
printing)

Preprinted letterhead design is placed
faceup.

The top edge of the sheet with the logo
should enter the multipurpose feeder last.

high‑capacity feeder

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser printers.

Tips on using transparencies
•
•
•
•

Print a test page on the transparencies being considered for use before buying large quantities.
Feed transparencies from the multipurpose feeder only.
From the Paper menu, set the MP Feeder Type to Transparency.
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures
of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, flex the stack to prevent sheets from sticking together.
• We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.

Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure that the
envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.

• For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70‑g/m2 (20‑lb bond) weight.

Printing

• Use only new envelopes from undamaged packages.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Have windows, holes, perforations, cutouts, or embossing.
– Have metal clasps, string ties, or folding bars.
– Have an interlocking design.
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have bent corners.
– Have rough, cockle, or laid finishes.
• Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.

Tips on using labels
Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual‑sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.
When printing on labels:

• Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.

– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.

• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.

• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.

• Portrait orientation works best, especially when printing bar codes.

Printing

Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.

• From the Paper menu, set the Paper Type to Card Stock.
• Select the appropriate Paper Texture setting.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.

• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.

• Use grain short card stock when possible.

Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Print job type

Description

Confidential

Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.

Verify

Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.

Reserve

Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.

Repeat

Repeat prints and stores print jobs in the printer memory for reprinting.

Printing

Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve
jobs are held in the printer until you choose to delete them.

For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.

5 Click OK or Print.
6 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print

• For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print

For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages pop‑up menu, choose Job Routing.
3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential
print job, also enter a four‑digit PIN.

4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > your user name > Confidential Jobs > enter PIN > select print job > specify number of copies >
Print

• For other print jobs, navigate to:
Held jobs > your user name > select print job > specify number of copies > Print

Printing information pages
Printing a font sample list
1 From the home screen, navigate to:
> Reports > Print Fonts

2 Touch PCL Fonts or PostScript Fonts.

Printing

Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory

Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press

on the keypad.

2 Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press

on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier

a Click
or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.

For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Open Print Queue
• System Preferences > Print & Fax > select your printer > Open Print Queue
2 From the printer window, select the print job you want to cancel, and then delete it.

Understanding printer menus

Understanding printer menus
Menus list
Supplies

Paper Menu

Reports

Settings

Cyan Cartridge
Magenta Cartridge

Default Source
Paper Size/Type

Menu Settings Page
Device Statistics

General Settings
Flash Drive Menu

Yellow Cartridge

Configure MP

Network Setup Page

Print Settings

Black Cartridge

Substitute Size

Network [x] Setup Page

Setup Menu

Waste Toner Bottle

Paper Texture

Profiles List

Finishing Menu

Fuser

Paper Weight

Print Fonts

Quality Menu

Transfer Module

Paper Loading

Print Directory

Job Accounting Menu

Staples

Custom Types

Asset Report

Utilities Menu

Hole Punch Box

Custom Names
Custom Bin Names

XPS Menu
PDF Menu

Universal Setup

PostScript Menu

Bin Setup

PCL Emul Menu
HTML Menu
Image Menu

Security

Network/Ports

Miscellaneous Security Settings

Active NIC

Help
Print All Guides
[x]*

Color Quality

Confidential Print

Standard Network or Network

Disk Wiping

Standard USB

Print Quality

Security Audit Log

Parallel [x]

Printing Guide

Set Date and Time

Serial [x]

Media Guide

SMTP Setup

Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide

Depending on the printer setup, this menu appears as Standard Network, Network [x], or Wireless Network.

Understanding printer menus

Supplies menu
Menu item

Description

Cyan Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the cyan print cartridge

Magenta Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the magenta print cartridge

Yellow Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the yellow print cartridge

Black Cartridge
Early Warning
Invalid
Critically Low
Missing
Defective
OK
Unsupported

Shows the status of the black print cartridge

Waste Toner Bottle
Near Full
Replace
Missing
OK

Shows the status of the waste toner bottle

Understanding printer menus

Menu item

Description

Fuser
Early Warning
Low
Replace
Missing
OK

Shows the status of the fuser

Transfer module
Early Warning
Low
Replace
Missing
OK

Shows the status of the transfer module

Staple Cartridge
Early Warning
Low
Replace
Missing
OK

Shows the status of the staple cartridge

Hole Punch Box
Near Full
Replace
Missing
OK

Shows the status of the hole punch box

Paper menu
Default Source menu
Menu item

Description

Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope

Sets a default paper source for all print jobs
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.

• If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.

Understanding printer menus

Paper Size/Type menu
Menu item

Description

Tray [x] Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
JIS B5

Specifies the paper size loaded in each tray

Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]

Specifies the type of paper loaded in each tray

Notes:

• Letter is the US factory default setting. A4 is the international factory
default setting.

• For trays with automatic size sensing, only the size detected by the
hardware appears.

• If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job uses the linked tray.

Notes:

• Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.

• If available, a user‑defined name will appear instead of Custom Type [x].
• Use this menu item to configure automatic tray linking.

Note: Only installed trays are listed in this menu.

Understanding printer menus

Menu item

Description

MP Feeder Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
A4
A5
A6
JIS B5

Specifies the paper size loaded in the multipurpose feeder

MP Feeder Type
Custom Type [x]
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper

Specifies the type of paper loaded in the multipurpose feeder

Notes:

• Letter is the US factory default setting. A4 is the international factory
default setting.

• From the Paper menu, Configure MP Feeder must be set to Cassette for
MP Feeder to appear as a menu item.

Notes:

• Custom Type [x] is the factory default setting.
• From the Paper menu, Configure MP Feeder must be set to Cassette for

Note: Only installed trays are listed in this menu.

MP Feeder to appear as a menu item.

Understanding printer menus

Menu item

Description

Manual Paper Size
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
A4
A5
A6
JIS B5

Specifies the size of the paper being manually loaded

Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]

Specifies the type of paper being manually loaded

Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
7 3/4 Envelope
9 Envelope

Specifies the size of the envelope being manually loaded

Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]

Specifies the type of envelope being manually loaded

Note: Letter is the US factory default setting. A4 is the international factory
default setting.

Note: Plain Paper is the factory default setting.

Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.

Note: Envelope is the factory default setting.

Note: Only installed trays are listed in this menu.

Understanding printer menus

Configure MP menu
Menu item

Description

Configure MP
Cassette
Manual
First

Determines when the printer selects paper from the multipurpose feeder
Notes:

• Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.

• Manual sets the multipurpose feeder only for manual feed print jobs.
• First configures the multipurpose feeder as the primary paper source.

Substitute Size menu
Menu item

Description

Substitute Size
All Listed
Off
Statement/A5
Letter/A4

Substitutes a specified paper size if the requested paper size is not available
Notes:

• All Listed is the factory default setting. All available size substitutions are
allowed.

• Off indicates no size substitutions are allowed.
• Setting a size substitution lets a print job continue without a Change
Paper message appearing.

Paper Texture menu
Menu item

Description

Plain Texture
Normal
Rough
Smooth

Specifies the relative texture of the plain paper loaded

Card Stock Texture
Normal
Rough
Smooth

Specifies the relative texture of the card stock loaded

Transparency Texture
Normal
Rough
Smooth

Specifies the relative texture of the transparencies loaded

Recycled Texture
Normal
Rough
Smooth

Specifies the relative texture of the recycled paper loaded

Note: Normal is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

Understanding printer menus

Menu item

Description

Glossy Texture
Normal
Rough
Smooth

Specifies the relative texture of the glossy paper loaded

Heavy Glossy Texture
Normal
Rough
Smooth

Specifies the relative texture of the glossy paper loaded

Labels Texture
Normal
Rough
Smooth

Specifies the relative texture of the labels loaded

Vinyl Labels Texture
Normal
Rough
Smooth

Specifies the relative texture of the vinyl labels loaded

Bond Texture
Rough
Smooth
Normal

Specifies the relative texture of the bond paper loaded

Envelope Texture
Normal
Rough
Smooth

Specifies the relative texture of the envelopes loaded

Rough Envelope Texture
Rough

Specifies the relative texture of the envelopes loaded

Letterhead Texture
Normal
Rough
Smooth

Specifies the relative texture of the letterhead loaded

Preprinted Texture
Normal
Rough
Smooth

Specifies the relative texture of the preprinted paper loaded

Colored Texture
Normal
Rough
Smooth

Specifies the relative texture of the colored paper loaded

Light Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Note: Normal is the factory default setting.

Note: Rough is the factory default setting.

Note: Normal is the factory default setting.

Note: Rough is the factory default setting.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

Understanding printer menus

Menu item

Description

Heavy Texture
Normal
Rough
Smooth

Specifies the relative texture of the paper loaded

Rough/Cotton Texture
Rough

Specifies the relative texture of the cotton paper loaded

Custom [x] Texture
Normal
Rough
Smooth

Specifies the relative texture of the custom paper loaded

Note: Normal is the factory default setting.

Note: Rough is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if the custom type is supported.

Paper Weight menu
Menu item

Description

Plain Weight
Normal
Heavy
Light

Specifies the relative weight of the plain paper loaded

Card Stock Weight
Normal
Heavy
Light

Specifies the relative weight of the card stock loaded

Transparency Weight
Normal
Heavy
Light

Specifies the relative weight of the transparencies loaded

Recycled Weight
Normal
Heavy
Light

Specifies the relative weight of the recycled paper loaded

Glossy Weight
Normal
Heavy
Light

Specifies the relative weight of the glossy paper loaded

Heavy Glossy Weight
Heavy

Specifies the relative weight of the glossy paper loaded

Labels Weight
Normal
Heavy
Light

Specifies the relative weight of the labels loaded

Note: Normal is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if card stock is supported.
Note: Normal is the factory default setting.

Note: Normal is the factory default setting.

Note: Heavy is the factory default setting.
Note: Normal is the factory default setting.

Understanding printer menus

Menu item

Description

Vinyl Labels Weight
Normal
Heavy
Light

Specifies the relative weight of vinyl labels loaded

Bond Weight
Normal
Heavy
Light

Specifies the relative weight of the bond paper loaded

Envelope Weight
Normal
Heavy
Light

Specifies the relative weight of the envelopes loaded

Rough Envelope Weight
Heavy
Light
Normal

Specifies the relative weight of the envelopes loaded

Letterhead Weight
Normal
Heavy
Light

Specifies the relative weight of the letterhead loaded

Preprinted Weight
Normal
Heavy
Light

Specifies the relative weight of the preprinted paper loaded

Colored Weight
Normal
Heavy
Light

Specifies the relative weight of the colored paper loaded

Light Weight
Light

Specifies the relative weight of the paper loaded

Heavy Weight
Heavy

Specifies the relative weight of the paper loaded

Rough/Cotton Weight
Normal
Heavy
Light

Specifies the relative weight of the cotton paper loaded

Custom [x] Weight
Normal
Heavy
Light

Specifies the relative weight of the custom paper loaded

Note: Normal is the factory default setting.

Note: Heavy is the factory default setting.

Note: Normal is the factory default setting.

Note: Light is the factory default setting.
Note: Heavy is the factory default setting.
Note: Normal is the factory default setting.

Notes:

• Normal is the factory default setting.
• Settings appear only if the custom type is supported.

Understanding printer menus

Paper Loading menu
Menu item

Description

Card Stock Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Card Stock as the paper type

Recycled Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Recycled as the paper type

Glossy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Glossy as the paper type

Heavy Glossy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy Glossy as the paper type

Labels Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Labels as the paper type

Vinyl Labels Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Vinyl Labels as the paper type

Bond Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Bond as the paper type

Letterhead Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Letterhead as the paper type

Preprinted Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Preprinted as the paper type

Colored Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Colored as the paper type

Light Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Light as the paper type

Note: Off is the factory default setting.

Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.

Understanding printer menus

Menu item

Description

Heavy Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Heavy as the paper type

Rough/Cotton Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Rough or Cotton as the paper type

Custom [x] Loading
Off
Duplex

Determines whether 2‑sided printing occurs for all print jobs that
specify Custom [x] as the paper type

Note: Off is the factory default setting.

Notes:

• Off is the factory default setting.
• Custom [x] Loading is available only if the custom paper type is
supported.
Notes:

• Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print
Properties.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including 1‑sided print jobs.

Custom Types menu
Menu item

Description

Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope

Associates a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined Custom Name created from the Embedded
Web Server or from MarkVisionTM Professional

Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope

Specifies a paper type when the Recycled setting is selected in other menus

Notes:

• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.

Notes:

• Paper is the factory default setting.
• The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.

Understanding printer menus

100

Custom Names menu
Menu item

Definition

Custom Name [x]
[none]

Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.

Custom Bin Names menu
Menu Item

Description

Standard Bin

Specifies a custom name for the Standard Bin

Bin [x]

Specifies a custom name for Bin [x]

Universal Setup menu
These menu items are used to specify the height and width of the Universal paper size. The Universal paper size is a
user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support
for duplex printing and printing multiple pages on one sheet.
Menu item

Description

Units of Measure
Inches
Millimeters

Identifies the unit of measure

Portrait Width
3–48 inches
76–1219 mm

Sets the portrait width

Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.

Notes:

• If the width exceeds the maximum, then the printer uses the
maximum width allowed.

• 8.5 inches is the US factory default setting. 216 mm is the
international factory default setting.

• The width can be increased in 0.01‑inch or in 1‑mm increments.
Portrait Height
3–48 inches
76–1219 mm

Sets the portrait height
Notes:

• If the height exceeds the maximum, then the printer uses the
maximum height allowed.

• 14 inches is the US factory default setting. 356 mm is the
international factory default setting.

• The height can be increased in 0.01‑inch or in 1‑mm increments.
Feed Direction
Short Edge
Long Edge

Specifies the feed direction
Notes:

• Short Edge is the factory default setting.
• Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.

Understanding printer menus

101

Bin Setup menu
Menu item

Description

Output Bin
Standard Bin
Bin [x]

Specifies the default exit bin

Configure Bins
Mailbox
Link
Mail Overflow
Link Optional
Type Assignment

Specifies configuration options for exit bins

Note: Standard Bin is the factory default setting.

Notes:

• Mailbox is the factory default setting. This setting
treats each bin as a separate mailbox.

• Link configures all available bins as one large exit bin.
• Mail Overflow assigns an overflow bin when the
mailbox bins become full.

• Link Optional links together all available exit bins
except the standard bin and only appears when at
least two optional bins are installed.

• Type Assignment assigns each paper type to an exit
bin or linked bin set.

• Bins assigned the same name are automatically
linked unless Link Optional is selected.
Overflow Bin
Standard Bin
Bin [x]

Specifies an alternate exit bin when a designated bin is full

Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Glossy Bin
Heavy Glossy Bin
Labels Bin
Vinyl Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Paper Bin
Heavy Paper Bin
Rough/Cotton Bin
Custom [x] Bin

Selects an exit bin for each supported paper type

Note: Standard Bin is the factory default setting.

Select from the following options for each type:
Disabled
Standard Bin
Bin [x]
Note: Disabled is the factory default setting.

Understanding printer menus

102

Reports menu
Reports menu
Menu item

Description

Menu Settings Page

Prints a report containing information about the paper loaded into trays, installed
memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other
information

Device Statistics

Prints a report containing printer statistics such as supply information and details
about printed pages

Network Setup Page

Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only in network printers or in printers connected
to print servers.

Network [x] Setup Page

Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:

• This selection is available when more than one network option is installed.
• This menu item appears only in network printers or in printers connected
to print servers.
Profiles List

Prints a list of profiles stored in the printer

Print Fonts
PCL Fonts
PostScript Fonts

Prints a report of all the fonts available for the printer language currently set in
the printer

Print Directory

Prints a list of all the resources stored on an optional flash memory card or printer
hard disk

Note: A separate list is available for PCL and PostScript emulations.

Notes:

• Job Buffer Size must be set to 100%.
• Make sure the optional flash memory or printer hard disk is installed
correctly and working properly.
Asset Report

Prints a report containing printer asset information, such as serial number and
model name
Note: The report contains text and UPC barcodes that can be scanned into an
asset database.

Understanding printer menus

103

Network/Ports menu
Active NIC menu
Menu item

Description

Active NIC
Auto
[list of available network cards]

Notes:

• Auto is the factory default setting.
• This menu item appears only if an optional network card is installed.

Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Understanding printer menus

104

Menu item

Description

Network Buffer
Auto
3KB to [maximum size allowed]

Sets the size of the network input buffer
Notes:

• Auto is the factory default setting.
• The value can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:

• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk

Displays and sets the printer network settings.

Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk

Notes:

• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.

Understanding printer menus

105

Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Reports or
Network Reports
Menu item

Description

Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address

Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item

Description

View Card Status
Connected
Disconnected

Lets you view the connection status of the Network Card

View Card Speed

Lets you view the speed of a currently active network card

Network Address
UAA
LAA

Lets you view the network addresses

Job Timeout

Sets the amount of time in seconds before a network print job is canceled

Note: 90 seconds is the factory default setting.

10–225
Banner Page

Allows the printer to print a banner page

Off

Note: Off is the factory default setting.

TCP/IP menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > TCP/IP
Note: This menu is available only in network models or printers attached to print servers.
Menu item

Description

Activate
On
Off

Activates TCP/IP

Set Hostname

Lets you set the current TCP/IP hostname

Note: On is the factory default setting.

Note: This can be changed only from the Embedded Web Server.

Understanding printer menus

106

Menu item

Description

IP Address

Lets you view or change the current TCP/IP address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.

Netmask

Lets you view or change the current TCP/IP netmask

Gateway

Lets you view or change the current TCP/IP gateway

Enable DHCP
On
Off

Specifies the DHCP address and parameter assignment setting

Enable RARP
On
Off

Specifies the RARP address assignment setting

Enable BOOTP
On
Off

Specifies the BOOTP address assignment setting

Enable AutoIP
Yes
No

Specifies the Zero Configuration Networking setting

Enable FTP/TFTP
Yes
No

Enables the built-in FTP server, which allows you to send files to the printer using File
Transfer Protocol.

Enable HTTP Server
Yes
No

Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.

WINS Server Address

Lets you view or change the current WINS server address

Enable DDNS
Yes
No

Lets you view or change the current DDNS setting

Enable mDNS
Yes
No

Lets you view or change the current mDNS setting

DNS Server Address

Lets you view or change the current DNS server address

Enable HTTPS
Yes
No

Lets you view or change the current HTTPS setting

Note: On is the factory default setting.

Note: Yes is the factory default setting.

IPv6 menu
Note: This menu is available only in network models or in printers attached to print servers.
This menu is available from the Network/Ports menu:

Understanding printer menus

107

Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Menu item

Description

Enable IPv6
On
Off

Enables IPv6 in the printer

Auto Configuration
On
Off

Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router

Set Hostname

Lets you set the printer host name

View Address

Shows the printer IPv6 address

Note: On is the factory default setting.

Note: The IPv6 address can be changed only from the Embedded Web
Server.
View Router Address

Shows the router address
Note: The router address can be changed only from the Embedded Web
Server.

Enable DHCPv6
On
Off

Enables DHCPv6 in the printer
Note: On is the factory default setting.

Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item

Description

WPS PBC Mode

Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time

WPS PIN Mode

Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point

WPS Auto Detect
Disable
Enable

Automatically detects the connection method that an access point with
WPS uses— WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.

Understanding printer menus

108

Menu item

Description

Network Mode
Ad hoc
Infrastructure

Specifies the network mode
Notes:

• Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.

• Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g/n
802.11n
802.11b/g

Specifies the wireless standard for the wireless network

Choose Network
[list of available networks]

Lets you select an available network for the printer to use

View Signal Quality

Lets you view the quality of the wireless connection

View Security Mode

Lets you view the encryption method that a wireless network uses

Note: The 802.11b/g/n is the factory default setting.

Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.

AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk
Menu item

Description

Activate
Yes
No

Activates AppleTalk support

View Name

Shows the assigned AppleTalk name

Note: Yes is the factory default setting.

Note: The name can be changed only from the Embedded Web Server.
View Address

Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.

Set Zone
Provides a list of AppleTalk zones available on the network
[default]
Note: When “default” is selected, the printer uses the AppleTalk zone that the
[list of zones available on the network] router identifies as the default zone for the network. If no default zone exists,
then the zone marked with an * is the default setting.

Understanding printer menus

109

Standard USB menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
USB Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the USB input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.

• The USB buffer size value can be changed in 1-KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Understanding printer menus

110

Menu item

Description

Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting.
• On buffers jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

ENA Address
yyy.yyy.yyy.yyy

Sets the network address information for an external print server

ENA Netmask
yyy.yyy.yyy.yyy

Sets the netmask information for an external print server

ENA Gateway
yyy.yyy.yyy.yyy

Sets the gateway information for an external print server

Notes:

• Auto is the factory default setting.
• On processes raw binary PostScript print jobs.
• Off filters print jobs using the standard protocol.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

Parallel [x] menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

• On is the factory default setting.
• When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.

Understanding printer menus

111

Menu item

Description

NPA Mode
Auto
On
Off

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the parallel input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.

• The parallel buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting.
• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off

Enables bidirectional communication through the parallel port

Protocol
Fastbytes
Standard

Specifies the parallel port protocol

Notes:

• On is the factory default setting.
• Off disables parallel port negotiation.
Notes:

• Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.

• Standard tries to resolve parallel port communication problems.

Understanding printer menus

112

Menu item

Description

Honor Init
Off
On

Determines if the printer honors printer hardware initialization requests from the
computer
Notes:

• Off is the factory default setting.
• The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off

Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe

Mac Binary PS
Auto
On
Off

Sets the printer to process Macintosh binary PostScript print jobs

ENA Address
yyy.yyy.yyy.yyy

Sets the network address information for an external print server

ENA Netmask
yyy.yyy.yyy.yyy

Sets the netmask information for an external print server

ENA gateway
yyy.yyy.yyy.yyy

Sets the gateway information for an external print server

Note: On is the factory default setting.

Notes:

• Auto is the factory default setting.
• Off filters print jobs using the standard protocol.
• On processes raw binary PostScript print jobs.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.

Serial [x] menu
Menu item

Description

PCL SmartSwitch
On
Off

Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

Understanding printer menus

113

Menu item

Description

PS SmartSwitch
On
Off

Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:

Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.

• When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.

• When set to Off, the printer does not perform NPA processing.
• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled

Sets the size of the serial input buffer
Notes:

• Auto is the factory default setting.
• Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.

• The serial buffer size setting can be changed in 1‑KB increments.
• The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.

• To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto

Temporarily stores print jobs on the printer hard disk before printing
Notes:

• Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.

• On buffers print jobs on the printer hard disk.
• Auto buffers print jobs only if the printer is busy processing data from another
input port.

• Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.

Understanding printer menus

114

Menu item

Description

Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR

Selects the hardware and software handshaking settings for the serial port

Robust XON
Off
On

Notes:

•
•
•
•

DTR is the factory default setting.
DTR/DSR is a hardware handshaking setting.
XON/XOFF is a software handshaking setting.
XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.

Determines whether the printer communicates availability to the computer
Notes:

• Off is the factory default setting.
• This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.

Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800

Specifies the rate at which data can be received through the serial port

Data Bits
8
7

Specifies the number of data bits sent in each transmission frame

Parity
None
Ignore
Even
Odd

Sets the parity for serial input and output data frames

Honor DSR
Off
On

Determines whether the printer uses the DSR Signal

Notes:

• 9600 is the factory default setting.
• 138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.

Note: 8 is the factory default setting.

Note: None is the factory default setting.

Notes:

• Off is the factory default setting.
• DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.

Understanding printer menus

115

SMTP Setup menu
Menu item

Description

Primary SMTP Gateway

Specifies SMTP server gateway and port information

Primary SMTP Gateway Port

Note: 25 is the default SMTP gateway port.

Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30

Specifies the amount of time in seconds before the server stops trying to
send an e‑mail
Note: 30 seconds is the factory default setting.

Reply Address

Specifies a reply address of up to 128 characters in the e-mail sent by the
printer

Use SSL
Disabled
Negotiate
Required

Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:

• Disabled is the factory default setting.
• When the Negotiate setting is used, the SMTP server determines if
SSL will be used.

SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5

Specifies the type of user authentication required for scan to e‑mail
privileges

Device‑Initiated E‑mail
None
Use Device SMTP Credentials

Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.

User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain

Note: “No authentication required” is the factory default setting.

Notes:

• None is the factory default setting for Device and User‑Initiated
E‑mail.

• Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.

Understanding printer menus

116

Security menu
Miscellaneous Security Settings menu
Menu item

Description

Login Restriction
Login failures
1–10
Failure time frame
1–60
Lockout time
1–60
Panel Login Timeout
1–900
Remote Login Timeout
1–120

Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:

• “Login failures” specifies the number of failed login attempts before users are
locked out. 3 attempts is the factory default setting.

• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. 5 minutes is the factory
default setting.

• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. 5 minutes is the factory default setting.

• Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. 30 seconds is the factory
default setting.

• Remote Login Timeout specifies how long a remote interface (for example, a
Web page) can remain idle before automatically logging the user off. 10
minutes is the factory default setting.

Confidential Print menu
Menu item

Description

Max Invalid PIN
Off
2–10

Limits the number of times an invalid PIN can be entered
Notes:

• This menu appears only if a formatted, non-defective printer hard disk is installed.
• Once the limit is reached, the print job for that user name and that PIN are deleted.

Confidential Job Expiration Limits the amount of time a confidential print job stays in the printer before it is deleted
Off
Notes:
1 hour
• If the Job Expiration setting is changed while confidential print jobs reside on the
4 hours
printer RAM or printer hard disk, then the expiration time for those print jobs does not
24 hours
change to the new default value.
1 week
• If the printer is turned off, then all confidential jobs held in printer RAM are deleted.
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Sets a time limit on how long the printer stores print jobs

Note: Off is the factory default setting.

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Menu item

Description

Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Sets a time limit on how long the printer stores print jobs needing verification

Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week

Sets a time limit on how long the printer stores print jobs for printing at a later time

Note: Off is the factory default setting.

Disk Wiping menu
Disk Wiping erases only print job data on the printer hard disk that are not currently in use by the file system. All
permanent data on the printer hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only if a formatted, non-defective printer hard disk is installed.
Menu item

Description

Wiping Mode
Auto
Manual
Off

Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:

• Auto is the factory default setting.
• Due to the large amount of resources required for Automatic Wiping,
activating this option may decrease printer performance, especially if the
printer requires hard disk space faster than it can be wiped and returned to
service.
Manual Wiping
Do not start now
Start now

Manual Wiping overwrites all disk space that has been used to hold data from a print
job that has been processed (printed). This type of wipe does not erase any
information related to an unprocessed print job.
Notes:

• “Do not start now” is the factory default setting.
• If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.

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Menu item

Description

Automatic Method
Single pass
Multiple pass

Automatic wiping marks all disk space used by a previous print job and does not
permit the file system to reuse this space until it has been cleared.
Only Automatic wiping enables users to activate disk wiping without having to turn
the printer off for an extended amount of time.
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using only the Multiple pass
method.
Manual Method
Single pass
Multiple pass

Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using only the Multiple pass
method.
Scheduled Method
Single pass
Multiple pass

Both manual and scheduled wiping allow the file system to reuse marked disk space
without having to wipe it first.
Notes:

• “Single pass” is the factory default setting.
• Highly confidential information should be wiped using only the Multiple Pass
method .

• Scheduled wipes are initiated without displaying a user warning or
confirmation message.

Security Audit Log menu
Menu item

Description

Export Log

Enables an authorized user to export the audit log
Notes:

• To export the audit log from the printer control panel, a flash drive must be
attached to the printer.

• From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Yes
No

Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.

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Menu item

Description

Configure Log
Enable Audit
No
Yes
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7

Specifies whether and how audit logs are created
Notes:

• Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.

• Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.

• Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.

• With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.

Set Date and Time menu
Menu item

Description

Current Date and Time

Shows the current date and time settings for the printer

Manually Set Date and Time
[input date/time]

Notes:

Time Zone
[list of time zones]

Note: GMT is the factory default setting.

Automatically observe DST
On
Off

Note: On is the factory default setting. This uses the applicable Daylight Saving
Time associated with the Time Zone setting.

Enable NTP
On
Off

Enables Network Time Protocol, which synchronizes the clocks of devices on a
network

• Date and Time is set in YYYY-MM-DD HH:MM format.
• Manually setting the date and time sets Enable NTP to Off.

Notes:

• On is the factory default setting.
• The setting is turned off if you manually set the date and time.

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Settings menu
General Settings menu
Menu item

Description

Display Language
English
Francais
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese

Sets the language of the text appearing on the display

Eco‑Mode
Off
Energy
Energy/Paper
Paper

Minimizes the use of energy, paper, or specialty media

Note: Some languages may not be available for all printers.

Notes:

• Off is the factory default setting. Off resets the printer to
its factory default settings.

• Energy minimizes the power used by the printer.
Performance may be affected, but print quality is not.

• Energy/Paper minimizes the use of power, paper and
specialty media.

• Paper minimizes the amount of paper and specialty media
needed for a print job by duplexing each page.
Performance may be affected, but print quality is not.

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Menu item

Description

Quiet Mode
Off
On

Reduces the amount of noise produced by the printer
Notes:

• Off is the factory default setting. This setting supports the
performance specifications of your printer.

• On configures the printer to produce as little noise as
possible.

• For optimal printing of color‑rich documents, set Quiet
Mode to Off.

• Selecting Photo from the driver may disable Quiet Mode.
Run Initial setup
Yes
No

Runs the setup wizard
Notes:

• Yes is the factory default setting.
• After completing the setup wizard, the default setting
becomes No.

Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key 1

Specifies the language for the printer control panel keyboard
Notes:

• Keyboard Type specifies the language for the printer
control panel keyboard.

• Custom Key 1 allows the user to assign a value to a custom
key setting. A maximum of 6 characters is allowed.

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Menu item

Description

Paper Sizes
US
Metric

Specifies the default paper measurement
Notes:

• The initial setting is determined by your country or region
selection in the initial setup wizard.

• Changing this also changes the default setting for each
input source in the Paper Size/Type menu.
Displayed Information
Left side
Right side
Custom Text [x]
[x] Toner
Fuser
Transfer Module

Specifies what is displayed on the upper left and right corners of
the home screen
For the Left side and Right side menus, select from the following
options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
For the [x] Toner, [x] Fuser, and Transfer Module menus, select
from the following options:
When to display
Do not display
Display
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:

• IP Address is the factory default setting for Left side.
• Date/Time is the factory default setting for Right side.
• “Do not display” is the factory default setting for “When to
display.”

• Default is the factory default setting for Message to
Display.

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Menu item

Description

Displayed Information
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors

Lets you customize the displayed information for Waste Toner
Bottle, Paper Jam, Load Paper, and Service Errors
Choose from the following options:
Display
No
Yes
Message to Display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:

• No is the factory default setting for Display.
• Default is the factory default setting for Message to
Display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
Bookmarks
Jobs by user
Forms and Favorites
Eco‑Settings
Showroom
Change Background

Lets you add or remove icons and buttons that appear on the
home screen

Date Format
[MM‑DD‑YYYY]
[DD‑MM‑YYYY]
[YYYY‑MM‑DD]

Specifies the format for the printer date

Time Format
12 hour
24 hour

Specifies the format for the printer time

Screen Brightness
20–100

Specifies the brightness of the printer control panel screen

Available options for each button are:
Display
Do Not Display

Note: 12 hour is the factory default setting.

Note: 100 is the factory default setting.

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Menu item

Description

Output Lighting
Normal/Standby Mode
Off
Dim
Bright
Sleep Mode
Off
Dim
Bright

Sets the amount of light from the optional exit bin
Notes:

• Dim is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Energy or Energy/Paper.

• Bright is the factory default setting for Normal/Standby
Mode if Eco‑Mode is set to Off or Paper.

• Off is the factory default setting for Sleep Mode if
Eco‑Mode is set to Energy or Energy/Paper.

• Dim is the factory default setting for Sleep Mode if
Eco‑Mode is set to Off or Paper.

Error Lighting
On
Off

Determines if indicator lights will blink when the printer
encounters errors.

Audio Feedback
Button Feedback
On
Off

Notes:

Note: On is the factory default setting.

• On is the factory default setting for Button Feedback.
• 5 is the factory default setting for Volume.

Volume
1–10
Show Bookmarks
Yes
No

Determines whether the Bookmarks icon is displayed
Notes:

• Yes is the factory default setting.
• The Bookmarks icon appears inside Held Jobs. If Show
Bookmarks is set to No, then the Held Jobs icon is only
displayed on the home screen if one or more held jobs
exist on the printer.

Web Page Refresh Rate
30–300

Specifies the number of seconds between Embedded Web Server
refreshes
Note: 120 seconds is the factory default setting.

Contact Name

Specifies a contact name for the printer

Location

Specifies the location of the printer
Note: The location will be stored on the Embedded Web Server.

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Menu item

Description

Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Hole Punch Alarm

Sets an alarm to sound when the printer requires user
intervention
Available options for each alarm type are:
Off
Single
Continuous
Notes:

• Single is the factory default setting for Alarm Control and
Cartridge Alarm. Single sounds three quick beeps.

• Off is the factory default setting for Staple Alarm and Hole
Punch Alarm. Off means no alarm will sound.

• Continuous repeats three beeps every 10 seconds.
Timeouts
Standby Mode
Disabled
1–240

Specifies the number of minutes of inactivity before the system
enters a lower power state

Timeouts
Sleep Mode
Disabled
1–240

Specifies the number of minutes of inactivity before some
systems begin entering a minimum power state

Note: 15 minutes is the factory default setting.

Notes:

• 30 minutes is the factory default setting.
• A lower setting conserves more energy, but may require
longer warm‑up times.

• Select the lowest setting if the printer shares an electrical
circuit with room lighting.

• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm‑up time.

• Sleep mode does not interact with Standby mode.
Timeouts
Screen Timeout
15–300

Sets the amount of time (in seconds) the printer waits before
returning to a ready state

Timeouts
Print Timeout
Disabled
1–255

Sets the amount of time (in seconds) the printer waits to receive
an end‑of‑job message before canceling the remainder of the
print job

Note: 30 seconds is the factory default setting.

Notes:

• 90 seconds is the factory default setting.
• When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see if
any new print jobs are waiting.

• Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print
jobs.

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126

Menu item

Description

Timeouts
Wait Timeout
Disabled
15–65535

Sets the amount of time (in seconds) the printer waits for
additional data before canceling a print job
Notes:

• 40 seconds is the factory default setting.
• Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.

Timeouts
Job Hold Timeout
5–255

Sets the amount of time (in seconds) the printer waits for user
intervention before it holds jobs that require unavailable
resources and continues to process other jobs in the print queue
Notes:

• 30 seconds is the factory default setting.
• This menu appears only when a printer hard disk is
installed.
Print Recovery
Auto Continue
Disabled
5–255

Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period

Print Recovery
Jam Recovery
Auto
On
Off

Specifies whether the printer reprints jammed pages

Note: Disabled is the factory default setting.

Notes:

• Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.

• On sets the printer to always reprint jammed pages.
• Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On

Lets the printer successfully print a page that may not have
printed otherwise
Notes:

• Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.

• On sets the printer to process the whole page so the entire
page prints.

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127

Menu item

Description

Press Sleep Button
Sleep
Hibernate
Do Nothing

Determines how the printer, while in Idle state, reacts to a short
press of the Sleep button
Notes:

• Sleep is the factory default setting.
• Sleep or Hibernate sets the printer to operate at a lower
power configuration.

• If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.

• Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.

• If the printer is in Hibernate mode, then the touch screen is
completely off and the Sleep button turns amber in color
and is blinking.

•
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate

Determines how the printer, while in Idle state, reacts to a long
press of the Sleep button
Notes:

• Do Nothing is the factory default setting.
• Sleep or Hibernate sets the printer to operate at a lower
power configuration.

• If the printer is in Sleep Mode, then the touch screen
appears off and the Sleep button turns amber in color.

• Press and hold the Sleep button for 3 seconds or longer to
enter Hibernate mode.

• Touch anywhere on the touch screen or press a button on
the printer control panel to exit Sleep Mode.
Factory Defaults
Do Not Restore
Restore Now

Returns the printer settings to the factory default settings
Notes:

• Do Not Restore is the factory default setting. Do Not
Restore keeps the user‑defined settings.

• Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in RAM are deleted. Downloads stored
in flash memory or on a printer hard disk are not affected.

Flash Drive menu
Menu item

Description

Copies
1–999

Specifies a default number of copies for each print job
Note: 1 is the factory default setting.

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128

Menu item

Description

Paper Source
Tray [x]
MP Feeder
Manual Paper
Manuel Envelope

Sets a default paper source for all print jobs

Color
Color
Black Only

Generates color outputs

Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)

Stacks the pages of a print job in sequence when printing multiple copies

Sides (Duplex)
1 sided
2 sided

Specifies whether prints are on one side or on both sides of the paper

Staple
Off
On

Specifies whether prints are stapled

Hole Punch
Off
On

Specifies whether prints have punched holes

Hole Punch Mode
2 holes
3 holes
4 holes

Determines the type of punch finishing performed on a printed output

Note: Tray 1 (standard tray) is the factory default setting.

Note: Color is the factory default setting.

Note: On is the factory default setting.

Note: 1 sided is the factory default setting.

Notes:

• Off is the factory default setting.
• This menu appears only when a stapler is installed.
Notes:

• Off is the factory default setting.
• This menu appears only when a puncher is installed.
Notes:

• 3 holes is the US factory default setting. 4 holes is the international factory
default setting.

• This menu appears only when a puncher is installed.
Duplex Binding
Long Edge
Short Edge

Defines the way duplex pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:

• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait

Specifies the orientation of a multiple‑page document
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.

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129

Menu item

Description

Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up

Specifies that multiple‑page images be printed on one side of a paper

Paper Saver Border
None
Solid

Prints a border on each page image when using Paper Saver Border

Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical

Specifies the positioning of multiple‑page images when using Paper Saver Ordering

Separator Sheets
Off
Between Copies
Between Jobs
Between Pages

Specifies whether blank separator sheets are inserted

Notes:

• Off is the factory default setting.
• The number selected is the number of page images that will print per side.

Note: None is the factory default setting.

Notes:

• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.

Notes:

• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.

• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Sheet Source
Tray [x]
Manual Feeder

Specifies the paper source for separator sheets
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.

Blank Pages
Do Not Print
Print

Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.

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130

Setup menu
Menu item

Description

Printer Language
PS Emulation
PCL Emulation

Sets the default printer language
Notes:

• PS Emulation is the factory default setting. PostScript
emulation uses a PS interpreter for processing print jobs.

• PCL Emulation uses a PCL interpreter for processing print
jobs.

• Setting a printer language default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
Off
On

Specifies if print jobs are removed from the print queue when they
require unavailable printer options or custom settings. These print
jobs are stored in a separate print queue, so other jobs print
normally. When the missing information and/or options are
obtained, the stored jobs print.
Notes:

• Off is the factory default setting.
• This menu item appears only if a non-read‑only printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.
Print Area
Normal
Fit to Page
Whole Page

Sets the logical and physical printable area
Notes:

• Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.

• Fit to Page fits the page content into the selected paper size.
• Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary. This
setting affects only pages printed using a PCL 5e interpreter
and has no effect on pages printed using the PCL XL or
PostScript interpreter.
Black Only Mode
Off
On

Sets the printer to print text and graphics using only the black print
cartridge
Note: Off is the factory default setting.

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131

Menu item

Description

Download Target
RAM
Flash
Disk

Sets the storage location for downloads
Notes:

• RAM is the factory default setting. Storing downloads in RAM
is temporary.

• Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.

• This menu item appears only if a flash and/or disk option is
installed.
Resource Save
Off
On

Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a print
job that requires more memory than is available
Notes:

• Off is the factory default setting. Off sets the printer to retain
downloads only until memory is needed. Downloads are
deleted in order to process print jobs.

• On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory Full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First

Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:

• Alphabetical is the factory default setting.
• Print jobs always appear in alphabetical order on the printer
control panel.

Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write‑ or write‑protected.
Menu item

Description

Job Accounting Log
Off
On

Determines if the printer creates a log of the print jobs it receives

Job Accounting Utilities

Lets you print and delete log files or export them to a flash drive

Accounting Log Frequency
Monthly
Weekly

Determines how often a log file is created

Note: Off is the factory default setting.

Note: Monthly is the factory default setting.

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Menu item

Description

Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log

Determines how the printer responds when the frequency threshold expires

Disk Near Full Level
1–99
Off

Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action

Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current

Determines how the printer responds when the printer hard disk is nearly full

Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current

Determines how the printer responds when disk usage reaches the maximum limit
(100MB)

URL to Post Logs

Determines where the printer posts job accounting logs

E‑mail Address to Send Logs

Specifies the e‑mail address to which the device sends job accounting logs

Log File Prefix

Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.

Note: None is the factory default setting.

Note: 5MB is the factory default setting.

Notes:

• None is the factory default setting.
• The value defined in Disk Near Full Level determines when this action is
triggered.

Note: None is the factory default setting.

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Finishing menu
Menu item

Description

Sides (Duplex)
1 sided
2 sided

Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Notes:

• 1 sided is the factory default setting.
• You can set 2‑sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop‑up menus.

Duplex Binding
Long Edge
Short Edge

Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:

• Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).

• Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999

Specifies the default number of copies for each print job

Blank Pages
Do Not Print
Print

Specifies whether blank pages are inserted in a print job

Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)

Stacks the pages of a print job in sequence when printing multiple copies

Separator Sheets
Off
Between Copies
Between Jobs
Between Pages

Specifies whether blank separator sheets are inserted

Note: 1 is the factory default setting.
Note: Do Not Print is the factory default setting.

Notes:

• Off is the factory default setting.
• On stacks the print job in sequence.
Notes:

• Off is the factory default setting.
• Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.

• Between Jobs inserts a blank sheet between print jobs.
• Between Pages inserts a blank sheet between each page of a print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Source
Tray [x]
Manual Feeder

Specifies the paper source for separator sheets
Notes:

• Tray 1 (standard tray) is the factory default setting.
• From the Paper menu, Configure MP must be set to Cassette for Manual
Feeder to appear as a menu setting.

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134

Menu item

Description

Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up

Specifies that multiple‑page images be printed on one side of a paper

Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical

Specifies the positioning of multiple‑page images

Notes:

• Off is the factory default setting.
• The number selected is the number of page images that will print per side.

Notes:

• Horizontal is the factory default setting.
• Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.

Paper Saver Orientation
Auto
Landscape
Portrait

Specifies the orientation of a multiple‑page document

Paper Saver Border
None
Solid

Prints a border on each page image

Staple Job
Off
On

Specifies whether prints are stapled

Hole Punch
Off
On

Specifies whether prints have punched holes

Hole Punch Mode
2 holes
3 holes
4 holes

Determines the type of punch finishing performed on a print

Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.

Note: None is the factory default setting.

Note: This menu appears only when a stapler is installed.

Note: This menu appears only when a puncher is installed.

Notes:

• 3 holes is the US factory default setting. 4 holes is the international factory
default setting.

• This menu appears only when a puncher is installed.
Offset Pages
None
Between Copies
Between Jobs

Offsets pages at certain instances
Notes:

• None is the factory default setting.
• Between Copies offsets each copy of a print job if Collate is set to On. If Collate
is set to Off, then each set of printed pages are offset, such as all page 1's and
all page 2's.

• Between Jobs sets the same offset position for the entire print job regardless
of the number of copies printed.

• This menu appears only when a stapler is installed.

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135

Quality menu
Menu item

Description

Print Mode
Color
Black Only

Specifies whether images are printed in monochrome grayscale or in color

Color Correction
Auto
Off
Manual

Adjusts the color output on the printed page

Notes:

• Color is the factory default setting.
• The printer driver is capable of overriding this setting.
Notes:

• Auto is the factory default setting. Auto applies different color conversion tables
to each object on the printed page.

• Manual allows customization of color tables using the settings available from the
Manual Color menu.

• Due to the differences in additive and subtractive colors, certain colors that
appear on computer screens are impossible to duplicate on a printed page.
Print Resolution
4800 CQ
1200 dpi

Specifies the printed output resolution

Toner Darkness
1–5

Lightens or darkens the printed output

Notes:

• 4800 CQ is the factory default setting.
• 1200 dpi provides the highest resolution output, and increases gloss.
Notes:

• 4 is the factory default setting.
• Selecting a smaller number can help conserve toner.
• If Print Mode is set to Black Only, a setting of 5 increases toner density and
darkness for all print jobs.

• If Print Mode is set to Color, a setting of 5 is the same as a setting of 4.
Enhance Fine Lines
Off
On

Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:

• Off is the factory default setting.
• You can set this option from the software program. For Windows users, click
File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the print
dialog and pop‑up menus.

• To set this option using the Embedded Web Server, type the network printer IP
address in a browser window.
Color Saver
Off
On

Reduces the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:

• Off is the factory default setting.
• On overrides Toner Darkness settings.

Understanding printer menus

136

Menu item

Description

RGB Brightness
‑6 to 6

Adjusts brightness in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
RGB Contrast
0–5

Adjusts contrast in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
RGB Saturation
0–5

Adjusts saturation in color outputs
Notes:

• 0 is the factory default setting.
• This does not affect files where CMYK color specifications are used.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults

Adjusts color in printed output by increasing or decreasing the amount of toner used
for each color

Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK

Prints sample pages for each of the RGB and CMYK color conversion tables used in the
printer

Note: 0 is the factory default setting.

Notes:

• Selecting any setting prints the sample.
• Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the desired printed output.

• From a browser window, type the IP address of the printer to access a complete
list of color sample pages from the Embedded Web Server.

Understanding printer menus

137

Menu item

Description

Manual Color
RGB Image
sRGB Display
Display—True Black
sRGB Vivid
Off
Vivid
RGB Text
sRGB Vivid
Off
Vivid
sRGB Display
Display—True Black
RGB Graphics
sRGB Vivid
Off
Vivid
sRGB Display
Display—True Black

Customizes the RGB color conversions

Manual Color
CMYK Image
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Text
US CMYK
Euro CMYK
Vivid CMYK
Off
CMYK Graphics
US CMYK
Euro CMYK
Vivid CMYK
Off

Customizes the CMYK color conversions

Spot Color Replacement

Provides the capability to assign specific CMYK values to named spot colors

Color Adjust

Initiates a recalibration of color conversion tables and allows the printer to make
adjustments for color variations in output

Notes:

• sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.

• sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. sRGB
Vivid applies a color table that increases saturation. This is preferred for business
graphics and text.

• Vivid applies a color conversion table that produces brighter, more saturated
colors.

• Display—True Black applies a color conversion table that uses only black toner for
neutral gray colors.

Notes:

• US CMYK is the US factory default setting. US CMYK applies a color conversion
table that tries to produce output that matches SWOP color output.

• Euro CMYK is the international factory default setting. Euro CMYK applies a color
conversion table that tries to produce output that matches EuroScale color
output.

• Vivid CMYK increases color saturation for the US CMYK color conversion table.

Notes:

• Calibrating starts when the menu is selected. Calibrating appears on the
display until the process is finished.

• Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.

Understanding printer menus

138

Utilities menu
Menu item

Description

Remove Held Jobs
Confidential
Held
Not Restored
All

Removes confidential and held jobs from the printer hard disk
Notes:

• Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.

• Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.
Format Flash
Yes
No

Formats the flash memory
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:

• Yes deletes all data stored in flash memory.
• No cancels the format request.
• Flash memory refers to the memory added by installing a flash memory option
card in the printer.

• A flash memory option card must be installed in the printer and operating
properly for this menu item to be available.

• The flash memory option card must not be read/write‑ or write‑protected.
Delete Downloads on Disk
Delete Now
Do Not Delete

Removes downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs
Notes:

• Delete Now configures the printer control panel to return to the originating
screen after the deletion process is completed.

• Do Not Delete sets the printer control panel to return to the main Utilities
menu.
Activate Hex Trace

Assists in isolating the source of a print job problem
Notes:

• When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.

• To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On

Provides an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.

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139

XPS menu
Menu item

Description

Print Error Pages
Off
On

Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.

PDF menu
Menu item

Description

Scale to Fit
No
Yes

Scales page content to fit the selected paper size

Annotations
Do Not Print
Print

Prints annotations in a PDF

Note: No is the factory default setting.

Note: Do Not Print is the factory default setting.

PostScript menu
Menu item

Description

Print PS Error
Off
On

Prints a page containing the PostScript error

Lock PS Startup Mode
Off
On

Enables users to disable the SysStart file

Font Priority
Resident
Flash/Disk

Establishes the font search order

Note: Off is the factory default setting.

Notes:

• Resident is the factory default setting.
• This menu item is available only if a formatted flash memory option card
or printer hard disk is installed and operating properly.

• Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.

• Job Buffer Size must not be set to 100%.
Image Smoothing
Off
On

Enhances the contrast and sharpness of low‑resolution images and smooths
their color transitions
Notes:

• Off is the factory default setting.
• Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.

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140

PCL Emul menu
Menu item

Description

Font Source
Resident
Disk
Download
Flash
All

Specifies the set of fonts used by the Font Name menu item
Notes:

• Resident is the factory default setting. It shows the factory default set of
fonts downloaded in RAM.

• Flash and Disk settings show all fonts resident in that option. Make sure
the flash option is properly formatted and is not read/write‑, or
password‑protected.

• Download shows all the fonts downloaded in RAM.
• All shows all fonts available to any option.
Font Name
RO Courier

Identifies a specific font and where it is stored

Symbol Set
10U PC‑8
12U PC‑850

Specifies the symbol set for each font name

Note: RO Courier is the factory default setting. The RO Courier format shows
the font name, font ID, and storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for Download.

Notes:

• 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international
factory default setting.

• A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00

Changes the point size for scalable typographic fonts
Notes:

• 12 is the factory default setting.
• Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.

• Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100

Specifies the font pitch for scalable monospaced fonts
Notes:

•
•
•
•

10 is the factory default setting.
Pitch refers to the number of fixed‑space characters per inch (cpi).
Pitch can be increased or decreased in 0.01‑cpi increments.
For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.

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141

Menu item

Description

PCL Emulation Settings
Orientation
Portrait
Landscape

Specifies the orientation of text and graphics on a page

PCL Emulation Settings
Lines per Page
1–255

Specifies the number of lines that print on each page

Notes:

• Portrait is the factory default setting.
• Portrait prints text and graphics parallel to the short edge of the page.
• Landscape prints text and graphics parallel to the long edge of the page.
Notes:

• 60 is the US factory default setting. 64 is the international default setting.
• The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.

PCL Emulation Settings
A4 Width
198 mm
203 mm

Sets the printer to print on A4‑size paper
Notes:

• 198 mm is the factory default setting.
• The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.

PCL Emulation Settings
Auto CR after LF
Off
On

Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command

PCL Emulation Settings
Auto LF after CR
Off
On

Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command

Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199

Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders

Note: Off is the factory default setting.

Notes:

• Off is the factory default setting.
• None ignores the Select Paper Feed command. This selection is displayed
only when it is selected by the PCL 5e interpreter.

• 0–199 allows a custom setting to be assigned.

Understanding printer menus

142

Menu item

Description

Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3

Displays the factory default setting assigned to each tray, drawer, or feeder

Tray Renumber
Restore Defaults
Yes
No

Returns all tray, drawer, and feeder assignments to the factory default settings

HTML menu
Menu Item
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers

Description
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO

Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.

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143

Menu item

Description

Font Size
1–255 pt

Sets the default font size for HTML documents
Notes:

• 12 pt is the factory default setting.
• Font size can be increased in 1‑point increments.
Scale
1–400%

Scales the default font for HTML documents
Notes:

• 100% is the factory default setting.
• Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape

Sets the page orientation for HTML documents

Margin Size
8–255 mm

Sets the page margin for HTML documents

Note: Portrait is the factory default setting.

Notes:

• 19 mm is the factory default setting.
• Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print

Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.

Image menu
Menu item

Description

Auto Fit
On
Off

Selects the optimal paper size, scaling, and orientation

Invert
Off
On

Inverts bi‑tonal monochrome images

Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left

Scales the image to fit the selected paper size

Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.

Notes:

• Off is the factory default setting.
• This setting does not apply to GIF or JPEG images.
Notes:

• Best Fit is the factory default setting.
• When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Understanding printer menus

144

Menu item

Description

Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape

Sets the image orientation
Note: Portrait is the factory default setting.

Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Lexmark Web site at www.lexmark.com.
Menu item

Description

Print All Guides

Prints all the guides

Color Quality

Provides information about adjusting and customizing color printing

Print Quality

Provides information about solving print quality issues

Printing Guide

Provides information about loading paper and other speciality media

Media Guide

Provides a list of the paper sizes supported in trays, drawers, and feeders

Print Defects Guide

Provides help in determining the printer part causing a repetitive defect

Menu Map

Provides a list of the printer control panel menus and settings

Information Guide

Provides help in locating additional information

Connection Guide

Provides information about connecting the printer locally (USB) or to a network

Moving Guide

Provides instructions for safely moving the printer

Supplies Guide

Provides part numbers for ordering supplies

Securing the memory before moving the printer

145

Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings, information
from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are
described below.

• Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data
during simple print and copy jobs.

• Non‑volatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner and
bookmark settings, and embedded solutions.

• Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
device‑specific functionality and cannot be used for long term storage for data that is not print‑related. The hard
disk does not provide the capability for users to extract information, create folders, create disk or network file
shares, or FTP information directly from a client device. The hard disk can retain buffered user data from complex
scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices installed in
your printer. A partial list includes:

•
•
•
•
•
•

The printer is being decommissioned
The printer hard drive is being replaced
The printer is being moved to a different department or location
The printer is being serviced by someone from outside your organization
The printer is being removed from your premises for service
The printer is being sold to another organization

Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In high‑security environments, it may be necessary to take additional steps to ensure that confidential data stored on
the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your premises. While
most data can be erased electronically, you may want to consider one or more of the following actions before disposing
of a printer or hard disk:

• Degaussing—Flushes the hard drive with a magnetic field that erases stored data
• Crushing—Physically compresses the hard disk to break component parts and render them unreadable
• Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely erased is to
physically destroy each memory device on which data could have been stored.

Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.

Securing the memory before moving the printer

146

Erasing non‑volatile memory
• Individual settings, device and network settings, security settings, and embedded solutions—Erase information
and settings by selecting Wipe All Settings in the Configuration menu.

• Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.

3 Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.

4 Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Erasing printer hard disk memory
Note: Your printer may not have a hard disk installed.
Configuring Disk Wiping in the printer menus enables you to remove residual confidential material left by scan, print,
copy, and fax jobs, by securely overwriting files that have been marked for deletion.

Using the printer control panel
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

3 Touch Wipe Disk, and then touch one of the following:
• Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
• Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.

4 Touch Yes to proceed with disk wiping. A status bar will indicate the progress of the disk wiping task.
Note: Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

5 Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Securing the memory before moving the printer

147

Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.

Using the Embedded Web Server
1 From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.

2 From the Disk encryption menu, select Enable.
Notes:

• Enabling disk encryption will erase the content of the printer hard disk.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

3 Click Submit.

Using the printer control panel
1 Turn off the printer.
2 Hold down

and

6 MNO

while turning the printer on. Release the buttons only when the screen with the progress

bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.

3 Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.

4 Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:

• Do not turn off the printer during the encryption process. Doing so may result in loss of data.
• Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.

5 Touch Back, and then Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.

Maintaining the printer

148

Maintaining the printer
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the standard exit bin.
3 Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.

4 Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the paper support and standard exit bin are dry before beginning a new print job.

Cleaning the printhead lenses
Clean the printhead lenses when you encounter print quality problems.

1 Open the front door.

2 Remove all print cartridges.
Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage
the photoconductor.

Maintaining the printer

149

3 Locate the four printhead lenses.

4 Clean the lenses using compressed air.
Warning—Potential Damage: Do not touch the printhead lenses.

5 Reinstall the print cartridges.
6 Close the front door.

Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:

• Direct sunlight
• Temperatures above 35°C (95°F)

Maintaining the printer

•
•
•
•

150

High humidity above 80%
Salty air
Corrosive gases
Heavy dust

Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of supplies from the printer control panel
From the home screen, touch Status/Supplies > View Supplies.

Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Notes:

• The toner gauge is an estimate of how much toner is left in your cartridge.
• All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Ordering a print cartridge
When 88 [color] cartridge low or 88 [color] cartridge nearly low appears, order a new
cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard. Extremely low print coverage (less than 1.25%) for
extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion
of toner.

Maintaining the printer

151

Recommended print cartridge and part number
Part name

Lexmark Return Program Cartridge

Regular cartridge

Cyan Print Cartridge

C792A1CG

C792A2CG

Cyan Extra High Yield Print Cartridge

C792X1CG

C792X2CG

Magenta Print Cartridge

C792A1MG

C792A2MG

Magenta Extra High Yield Print Cartridge

C792X1MG

C792X2MG

Yellow Print Cartridge

C792A1YG

C792A2YG

Yellow Extra High Yield Print Cartridge

C792X1YG

C792X2YG

Black Print Cartridge
Black Extra High Yield Print Cartridge

C792A1KG
C792X1KG

C792A2KG
C792X2KG

Ordering a fuser or a transfer module
When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement
fuser or a transfer module.
When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new
transfer module. For installation information, see the documentation that came with the part.
Part name

Part number

Fuser

40X7102 (100 volts)
40X7100 (115 volts)
40X7101 (230 volts)

Transfer Module

40X7103

Ordering a waste toner bottle
When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82 Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name

Part number

Waste toner bottle

C792X77G

Ordering staple cartridges
When Staples Low or Staples Empty appears, order the specified staple cartridge.
For more information, see the illustrations inside the stapler door.
Part name

Part number

Staple Cartridges–3 pack
(Since a pack contains 5,000 staples, a 3‑pack contains 15,000 staples.)

25A0013

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152

Ordering a cleaning kit
Use the wet and dry wipes from the cleaning kit to clean the touch screen.
Part name

Part number

Cleaning kit (wet and dry wipes)

40X0392

Replacing supplies
Replacing a print cartridge
1 Open the front door.

2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.

Maintaining the printer

153

3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for
shipping.

4 Unpack a new print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

Maintaining the printer

5 Shake the new cartridge front‑to‑back and side‑to‑side to evenly distribute the toner.

6 Remove the red packing strip from the new cartridge.

7 Insert the new cartridge into the printer, and then push the green handle back in place.
Note: Make sure the cartridge is fully pushed in.

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155

8 Close the front door.

Replacing the waste toner bottle
Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not
continue printing until the waste toner bottle is replaced.

1 Remove the replacement waste toner bottle from its shipping box, and then unpack it.

2 Open the printer front door, and then open tray 1.
3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.

1
2
4 Place the waste toner bottle in the recycling bag.

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156

5 Place the bag into the shipping box you removed the replacement part from.

6 Peel the recycling label off, and place it on the shipping box.

7 Insert the new waste toner bottle into the printer.

1
2

8 Close tray 1, and then close the front door.

Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:

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157

Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.

• Keep the printer in an upright position.
• Avoid severe jarring movements.

Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

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158

Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server
Administrator's Guide on the Lexmark Web site at http://support.lexmark.com.

Using the Embedded Web Server
If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including:

•
•
•
•
•

Viewing a virtual display of the printer control panel
Checking the status of the printer supplies
Configuring printer settings
Configuring network settings
Viewing reports

To access the Embedded Web Server for your printer:

1 Type the printer IP address into the address field of your Web browser.
Notes:

• If you do not know the IP address of the printer, then print a network setup page, and then locate the IP
address in the TCP/IP section.

• If you are using a proxy server, then temporarily disable it to load the Embedded Web Server correctly.
2 Press Enter.

Checking the virtual display
1 Open an Embedded Web Server associated with your printer.
Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Check the virtual display that appears in the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel, showing printer messages.

Checking the status of the printer
1 Type the printer IP address into the address field of your Web browser.

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159

If you do not know the IP address of the printer, you can:

•
•
•
•

Paper tray settings
Level of toner in the print cartridge
Percentage of life remaining in the maintenance kit
Capacity measurements of certain printer parts

Setting up e‑mail alerts
Configure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changed
or added, or when there is a paper jam.

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:

• View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click E‑mail Alert Setup.
4 Select the items for notification, and type the e‑mail addresses.
5 Click Submit.
Note: For information on setting up the e‑mail server, contact your system support person.

Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:

1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:

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160

Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >

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161

Clearing jams
By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. For
more information, see “Avoiding jams” on page 161. If jams do occur, follow the steps outlined in this chapter.
To resolve the jam messages, you must clear the entire paper path, and touch Continue to clear the message and
resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however,
the Auto setting does not guarantee the page will print.
Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold
the pages is needed for other printer tasks.

Avoiding jams
Paper tray recommendations
•
•
•
•
•

Make sure the paper lies flat in the tray.
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.

• Push the tray in firmly after loading paper.

Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.

•
•
•
•

Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per manufacturer recommendations.

Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. To resolve any paper jam message,
you must clear all jammed paper from the paper path.

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162

6
4

Area

Jam numbers

What to do

200‑239

Open side door, and then remove the jammed paper.

24x

Open side door of the specified tray, and then remove the jammed paper.

250

Remove all paper from the multipurpose feeder, and then remove the jammed paper.

400‑403,
460‑461

Open the Horizontal Transport Unit (HTU) door, and then remove the jammed paper.

431‑458

Push the button to slide the finisher or mailbox to the right, open the finisher or mailbox door,
and then remove the jammed paper.

455

Open staple door, remove the staple cartridge, and then remove the jammed staple.

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163

200 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Firmly grasp the jammed paper, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.

201 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Determine where the jam is located, and then remove it:
a If paper is inside the fuser unit, then open the fuser access door.

b Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.

3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.

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164

202–203 paper jams
If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

Paper jam in the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 If paper is visible inside the fuser unit, then open the fuser access door.

3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.

4 Close the side door.

Paper jam under the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.

3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.

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165

230 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Slide the latch to open the duplex cover.

3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.

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166

231–239 paper jams
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Slide the latch to open the duplex cover.

3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.

24x paper jam
Paper jam in Tray 1
1 Open the side door.
2 Grasp the jammed paper on each side, and then gently pull it out.
3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.

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167

Paper jam in the optional trays
1 Open the side door of the specified optional tray.
2 Grasp the jammed paper on each side, and then gently pull it out.

3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.

250 paper jam
1 Push the paper pick tab, and then remove all paper from the multipurpose feeder.

2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the
paper pick tab to break.

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168

2 Grasp the jammed paper on each side, and then gently pull it out.

2
Note: Make sure all paper fragments are removed.

3 Reload paper into the multipurpose feeder, and then adjust the paper guides.
4 From the printer control panel, touch Continue, jam cleared.

400–403 and 460–461 paper jams
1 Open the paper transport unit door.

2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

3 Close the paper transport unit door.
4 From the printer control panel, touch Continue, jam cleared.

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169

431–454, and 456–458 paper jams
1 Push the button, and then slide the output finisher or mailbox to the right.

2 Open the finisher or mailbox access door.

3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.

4 Close the finisher or mailbox access door.
5 Slide the finisher or mailbox to the left until it clicks in place.
6 From the printer control panel, touch Continue, jam cleared.

455 staple jam
1 Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.

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170

2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.

3 Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.

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171

4 Close the staple guard.

5 Press down on the staple guard until it clicks into place.
6 Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.

7 Close the stapler door.
8 From the printer control panel, touch Continue, jam cleared.

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172

Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:

•
•
•
•
•
•

The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.

Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.

Understanding printer messages
Adjusting color
Wait for the process to complete.

An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:

• Remove and reinsert the flash drive.
• If the error message remains, the flash memory may be defective and require replacement.

Change [paper source] to [custom type name]
Try one or more of the following:

• Touch Use current [paper source] to ignore the message and print from the selected tray.
• Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom type name] load [orientation]
Try one or more of the following

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173

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [custom string] load [orientation]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:

• Touch Cancel job to cancel the print job.

Close paper transport cover
Close the paper transport unit cover or door.

Close left side door
Close the left side door of the printer.

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174

Close [tray] door
Close the specified tray door.

Close finisher side door
Close the side door of the finisher.

Close finisher top cover
Close the top cover of the finisher.

Close front door
Close the front door of the printer.

Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.

Disk near full. Securely clearing disk space.
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a hard disk with higher capacity.

Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.

Empty the hole punch box
1 Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.

2 Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.

Troubleshooting

Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.

Insert staple cartridge
Try one or more of the following:

• Insert a staple cartridge.
• Touch Continue to clear the message and print without using the staple finisher.

Insert Tray [x]
Insert the specified tray into the printer.

Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.

Install bin [x]
Try one or more of the following:

• Install the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified bin.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

Install envelope feeder
Try one or more of the following:

• Install the envelope feeder:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the envelope feeder.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

175

Troubleshooting

176

Install Tray [x]
Try one or more of the following:

• Install the specified tray:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Install the specified tray.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
• Cancel the print job.

Load [src] with [custom type name]
Try one or more of the following:

• Load the specified paper in the tray or feeder.
• Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.

• Cancel the print job.

Load [src] with [custom string]
Try one or more of the following:

• Cancel the print job.

Load [src] with [size]
Try one or more of the following:

• Cancel the print job.

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177

Load [src] with [type] [size]
Try one or more of the following:

• Cancel the print job.

Load Manual Feeder with [custom type name]
Try one or more of the following:

•
•
•
•

Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.

Load Manual Feeder with [custom string]
Try one or more of the following:

•
•
•
•

Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:

•
•
•
•

Load staples
Try one or more of the following:

• Replace the specified staple cartridge in the finisher.
• Touch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.

• Touch Cancel job to cancel the print job.

Troubleshooting

Paper changes needed
Try one or more of the following:

• Touch Use current supplies to clear the message and continue printing.
• Cancel the current print job.

Reattach bin [x]
Try one or more of the following:

• Turn the printer off and then back on.
• Reattach the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bin.
4 Reattach the bin.
5 Connect the power cord to a properly grounded electrical outlet.
6 Turn the printer back on.
• Remove the specified bin:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bin.
4 Contact Customer Support.
• Touch Continue to clear the message and print without using the specified bin.

Reattach bin [x] – [y]
Try one or more of the following:

• Turn the printer off and then back on.
• Reattach the specified bins:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bins.
4 Reattach the bins.
5 Connect the power cord to a properly grounded electrical outlet.
6 Turn the printer back on.
• Remove the specified bins:
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the specified bins.
4 Contact Customer Support.
• Touch Continue to clear the message and print without using the specified bins.

178

Troubleshooting

179

Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.

Remove paper from bin [x]
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Remove paper from all bins
Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing.

Remove paper from [linked set bin name]
Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.

Remove packaging material, [area name]
Remove any remaining packaging material from the specified location.

Restore held jobs?
Try one or more of the following:

• Touch Restore to restore all held jobs stored on the printer hard disk.
• Touch Do not restore if you do not want any print jobs to be restored.

Slide finisher to the left
Slide the mailbox or finisher to the left until it clicks into place.

Some held jobs were not restored
Touch Continue to delete the specified job.
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.

Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.

Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.

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180

31.xx Missing or defective [color] cartridge
Try one or more of the following:

1 Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.

2 Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.

32.xx [color] cartridge part number unsupported by device
1 Remove the unsupported print cartridge, and then install a supported one.
For instructions on removing a print cartridge, touch More Information.

2 Touch Continue to clear the message.

34 Incorrect paper size, open [src]
Try one or more of the following:

• Load the appropriate paper or specialty media in the proper tray.
• Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.

•
•
•
•

Touch Continue to clear the message and print using a different tray.
Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
Make sure the Print Properties or Print dialog settings have the correct paper size and type.
Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.

• Cancel the print job.

35 Insufficient memory to support Resource Save feature
Try one or more of the following:

• Touch Continue to disable Resource Save and continue printing.
• To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.

• Install additional memory.

36 Printer service required
Touch Continue to clear the message or contact customer support.

Troubleshooting

37 Insufficient memory to collate job
Try one or more of the following:

• Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
• Cancel the current print job.

37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.
• Delete fonts, macros, and other data in printer memory.
• Install additional printer memory.

37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.

37 Insufficient memory, some held jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Touch Continue to clear the message.

38 Memory full
Try one or more of the following:

• Touch Continue to clear the message.
• Cancel the current print job.
• Install additional printer memory.

39 Complex page, some data may not have printed
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.
• Install additional printer memory.

40 [color] invalid refill, change cartridge
Replace the specified cartridge to continue printing.

181

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182

51 Defective flash detected
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
• Cancel the current print job.

52 Not enough free space in flash memory for resources
Try one or more of the following:

• Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.
• Upgrade to a larger capacity flash memory card.

53 Unformatted flash detected
Try one or more of the following:

• Touch Continue to stop the defragment operation and continue printing.
• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Serial option [x] error
Try one or more of the following:

• Check that the serial cable is connected properly and is the correct one for the serial port.
• Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and on the host computer.

• Touch Continue to continue printing.
• Turn the printer power off and then back on to reset the printer.

54 Standard network software error
Try one or more of the following:

• Touch Continue to continue printing.
• Turn the printer off and then back on to reset the printer.
• Upgrade (flash) the network firmware in the printer or print server.

54 Network [x] software error
Try one or more of the following:

• Touch Continue to continue printing.
• Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
• Upgrade (flash) the network firmware in the printer.

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183

55 Unsupported option in slot [x]
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

56 Parallel port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 Serial port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the serial port.

• Make sure the Serial Buffer menu is not set to Disabled.

56 Standard USB port disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the USB port.

• Make sure the USB Buffer menu item is not set to Disabled.

56 Standard parallel port disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the parallel port.

• Make sure the Parallel Buffer menu item is not set to Disabled.

56 USB port [x] disabled
Try one or more of the following:

• Touch Continue to clear the message.
The printer discards any data received through the USB port.

• Make sure the USB Buffer menu is not set to Disabled.

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184

57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:

•
•
•
•

The printer firmware has been updated.
Paper input options needed for the print job were removed.
The print job was created using data from a device in the USB port and the device is no longer in the USB port.
The printer hard disk contains print jobs that were stored while installed in a different printer model.

Touch Continue to clear the message.

58 Input config error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check if all tray configurations are correct. Remove unnecessary trays if needed.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

58 Too many bins attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional bins.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

58 Too many disks installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess disks.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.

58 Too many flash options installed
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the excess flash memory.

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185

4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

58 Too many trays attached
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Remove the additional trays.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.

59 Incompatible output bin [x]
Try one or more of the following:

• Remove the specified output bin.
• Touch Continue to clear the message and continue printing without using the specified output bin.

61 Remove defective disk
Try one or more of the following:

• Remove the defective printer hard disk.
• Install a different printer hard disk before performing any operations that require a printer hard disk.

62 Disk full
Try one or more of the following:

• Touch Continue to clear the message and continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a printer hard disk with larger capacity.

80.xx Fuser near life warning
1 Order a replacement fuser immediately.
2 When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement
part.

3 Touch Continue to clear the message and continue printing.

80.xx Fuser life warning
• Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the
instruction sheet that came with the replacement part.

• Touch Continue to clear the message and continue printing.

Troubleshooting

80.xx Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.

80.xx Fuser missing
1 Replace the fuser, following the instruction sheet that came with the replacement part.
2 Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.

1 Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.

2 Touch Continue to clear the message and continue printing.

82.xx Replace waste toner bottle
1 Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.

2 Touch Continue to clear the message and continue printing.

82.xx Waste toner bottle missing
Reinsert the waste toner bottle into the printer.

83.xx Transfer module life warning
1 Replace the transfer module, following the instruction sheet that came with the replacement part.
2 Touch Continue to clear the message and continue printing.

83.xx Transfer module missing
Insert the transfer module into the printer.

83.xx Replace transfer module
Replace the transfer module, following the instruction sheet that came with the replacement part.

88.xx [color] cartridge nearly low
Order a replacement for the specified print cartridge.

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187

88.xx [color] cartridge low
1 Remove the specified cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
3 Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Notes:

• Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the
cartridge.

• Have a new cartridge available when the current one no longer prints satisfactorily.

88.xx [Color] cartridge very low
The specified print cartridge is very low.

1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.

88.xx [Color] cartridge critically low
The specified print cartridge is critically low.

1 For instructions on replacing a print cartridge, from the printer control panel touch More Information.
2 Touch Continue to clear the message and continue printing.

1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.

Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.

1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon > Advanced > Print as image > OK > OK.

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188

Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.

Error message about reading USB drive appears
Make sure the flash drive is supported.

Print jobs do not print
Try one or more of the following:

MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.

MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.

CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.

CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.

CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
• Verify that you are using the correct printer software.
• If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.

MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.

Troubleshooting

189

MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.

MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:

PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.

• Delete the print job, and then print it again.
• For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.

• For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.

• For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.

MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Print job takes longer than expected
Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.

TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >

CHANGE THE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.

Troubleshooting

190

Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the paper type and paper size settings.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

Incorrect characters print
• Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

• Make sure the SmartSwitch settings are set to On in the Network and USB menus.

Tray linking does not work
These are possible solutions. Try one or more of the following:

LOAD THE SAME SIZE AND TYPE OF PAPER
• Load the same size and type of paper in each tray to be linked.
• Move the paper guides to the correct positions for the paper size loaded in each tray.

USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
• Print a menu settings page and compare the settings for each tray.
• If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.

Large jobs do not collate
These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.

Troubleshooting

191

MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.

Unexpected page breaks
INCREASE THE PRINT TIMEOUT VALUE
1 From the home screen, navigate to:
> Settings > General Settings > Timeouts > Print Timeout

2 Increase the Print Timeout value, and then touch

Solving home screen applications problems
An application error has occurred
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1 Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Settings or Configuration.
3 Click Device Solutions > Solutions (eSF) > System tab > Log.
4 From the Filter menu, select an application status.
5 From the Application menu, select an application, and then click Submit.

CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.

Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:

RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.

Troubleshooting

192

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 Turn the printer off.
2 Unplug the printer.
3 Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.

MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Updating available options in the printer driver” on page 45.

MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.

Paper tray problems
Try one or more of the following:

MAKE SURE THE PAPER IS LOADED CORRECTLY
1 Open the paper tray.
2 Check for paper jams or misfeeds.
3 Make sure the paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.

RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.

MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.

2,000-sheet drawer problems
CHECK THE DRAWER CONNECTION
Make sure the 2,000‑sheet drawer is properly connected to the printer.

Troubleshooting

LOAD PAPER
If the tray is empty, then load paper in the tray or feeder

CLEAR ANY JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.

AVOID PAPER JAMS
•
•
•
•
•
•

Flex the paper.
Make sure the drawer is properly installed.
Make sure paper is loaded correctly.
Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
Make sure the paper or specialty media meets specifications and is not damaged.
Make sure the guides are positioned correctly for the paper size loaded.

Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.

Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.

Internal Solutions Port does not operate correctly
Try one or more of the following:

CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.

CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.

193

Troubleshooting

194

Internal print server does not operate correctly
Try one or more of the following:

CHECK THE PRINT SERVER CONNECTIONS
• Make sure the internal print server is attached securely to the printer system board.
• Make sure you are using the correct cable and that it is securely connected.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:

1 Open the Software and Documentation CD.
2 Click Additional.
3 Under Publications on this CD, select Networking Guide.

Memory card
Make sure the memory card is securely connected to the printer system board.

USB/parallel interface card does not operate correctly
CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.

CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.

Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:

CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.

MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.

Troubleshooting

195

CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.

THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared
CHECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.

Jammed pages are not reprinted
TURN ON JAM RECOVERY
1 From the home screen, navigate to:
> Settings > General Settings > Print Recovery

2 Touch the arrows next to Jam Recovery until On or Auto appears.
3 Touch

Solving print quality problems
If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires
adjustment or replacement.

Printer is printing blank pages

Try one or more of the following:

MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.

Troubleshooting

196

MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:

1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.

Clipped images
Try one or more of the following:

CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.

Troubleshooting

197

Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).

Shadow images appear on prints

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
print cartridges or whichever color has the shadow images.

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is giving a shadow.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.

Troubleshooting

Gray background on prints

ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.

Incorrect margins

ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:

198

Troubleshooting

199

Light colored line, white line, or incorrectly colored line appears on prints

ABCDE
ABCDE

ABCDE
ABCDE
ABCDE

Try one or more of the following:

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.

Paper curl
Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

Troubleshooting

200

Print irregularities

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement
part.

MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.

Troubleshooting

201

Print is too dark

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:

• From the printer control panel Paper menu, check the Paper Type setting.
• For Windows users, check this setting from Print Properties.
• For Macintosh users, check this setting from the Print dialog.

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.

Print is too light

Try one or more of the following:

LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.

AVOID TEXTURED PAPER WITH ROUGH FINISHES

Troubleshooting

202

CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge.

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
Note: If print quality does not improve, then replace the print cartridge.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the defective print cartridge.

Repeating defects appear on prints

Try one or more of the following:

REPLACE THE PRINT CARTRIDGE
Replace the print cartridge of the color with the repeating defect, if the print defects occur in the following instances:

•
•
•
•

in every 37.7 mm (1.48 in.) of the page
in every 41.6 mm (1.64 in.) of the page
in every 42.7 mm (1.68 in.) of the page
in every 94.3 mm (3.71 in.) of the page

Troubleshooting

203

REPLACE THE FUSER
Replace the fuser if print defects occur in the following instances:

• in every 95.0 mm (3.74 in.) of the page
• in every 146.7 mm (5.78 in.) of the page

Skewed print
These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.

• Make sure the guides are not too far from the paper stack.
• Make sure the guides are not pressing too lightly against the paper stack.

CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.

Solid color or black pages appear on prints

MAKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON TONER
• Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

• Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.

• If the problem continues, the printer may need to be serviced. For more information, contact customer support.

Troubleshooting

204

Black or white streaks appear on transparencies or paper

Try one or more of the following:

ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.

CHECK THE PAPER TYPE
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge:

1 Remove the print cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.

2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Troubleshooting

205

Streaked horizontal lines appear on prints

ABCDE
ABCDE
ABCDE
Try one or more of the following:

SELECT ANOTHER TRAY OR FEEDER
• From the printer control panel Paper Menu, select Default Source.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE
Replace the worn, defective, or empty print cartridge.

Toner fog or background shading appears on a page
Try one or more of the following:

MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE
Reinstall or replace the print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE
Replace the transfer belt. For more information, see the instruction sheet that came with the replacement part.

MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.

MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.

RECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.

CHECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified an off‑white background.

Troubleshooting

206

Toner rubs off

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper
Weight setting from Normal to Heavy.

2 Before sending the print job, specify the correct paper type setting:
• For Windows users, specify the paper type from Print Properties.
• For Macintosh users, specify the paper type from the Print dialog.

CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray or feeder. If necessary, change the Paper Texture setting from Normal to Rough.

MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement
part.

Transparency print quality is poor
Try one or more of the following:

CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.

CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:

1 From the printer control panel Paper menu, check the Paper Type setting.
2 Before sending the job to print, specify the correct type setting:
• For Windows users, specify the type from Print Properties.
• For Macintosh users, specify the type from the Print dialog.

Troubleshooting

207

Uneven print density

ABCDE
ABCDE
ABCDE
MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE
Replace the worn or defective print cartridge.

Solving color quality problems
This section helps answer some basic color‑related questions and describes how some of the features provided in the
Quality Menu can be used to solve typical color problems.

FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify document color using RGB or CMYK color combinations. Additionally, they allow
users to modify the color of each object in a document. For more information, see the software program Help topics.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the desired color. The object information determines the
application of color conversion tables. For example, it is possible to apply one type of color conversion table to text
while applying a different color conversion table to photographic images.

Troubleshooting

208

Why doesn't the printed color match the color I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a corporate logo)?”
The printed page appears tinted. Can I adjust the color?
Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be
caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust
the Color Balance setting to create a more preferable color. Color Balance provides the user with the ability to make
subtle adjustments to the amount of toner being used in each color plane. Selecting positive or negative values for
cyan, magenta, yellow, and black (from the Color Balance menu) will slightly increase or decrease the amount of
toner used for the chosen color. For example, if a printed page has a red tint, then decreasing both magenta and
yellow could potentially improve the color balance.
My color transparencies seem dark when they are projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print
on the recommended type of color transparencies.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:

• Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.

• The color conversion tables—applied to each object when Color Correction is set to Auto—generate preferred
colors for the majority of documents.
To manually apply a different color conversion table:

1 From the Quality menu, select Color Correction, and then select Manual.
2 From the Quality menu, select Manual Color, and then select the appropriate color conversion table for the
affected object type.

Troubleshooting

209

Manual Color menu
Object type
RGB Image
RGB Text
RGB Graphics

Color conversion tables

• Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.

• sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized for
printing photographs.

• Display—True Black—Produces an output that approximates the
colors displayed on a computer monitor. Uses only black toner to create
all levels of neutral gray.

• sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black usage is optimized for printing business
graphics.

• Off—No color correction is implemented.
CMYK Image
CMYK Text
CMYK Graphics

• US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.

• Euro CMYK—Applies color correction to approximated EuroScale color
output.

• Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.

• Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color
Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting
of hundreds of colored boxes. Either a CMYK or RGB combination is located on each box, depending on the table
selected. The observed color of each box is obtained by passing the CMYK or RGB combination labeled on the box
through the selected color conversion table.
By examining Color Samples sets, a user can identify the box whose color is the closest to the desired color. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the software program Help topics. Manual color correction may be necessary to utilize the
selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software program (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
What are detailed Color Samples and how do I access them?
Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailed
Color Samples set contains a range of shades (displayed as colored boxes) that are similar to a user‑defined RGB or
CMYK value. The likeness of the colors in the set are dependent on the value entered in the RGB or CMYK Increment
box.

Troubleshooting

210

To access a detailed Color Samples set from the Embedded Web Server:

1 Type the printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:

• View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.

• Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2 Click Configuration > Color Samples > Detailed Options.
3 Select a color conversion table.
4 Enter the RGB or CMYK color number.
5 Enter an increment value from 1–255.
Note: The closer the value is to 1, the narrower the color sample range will appear.

6 Click Print.

Embedded Web Server does not open
Try one or more of the following:

CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.

CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
• Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.

• Make sure printer IP address is correct.

TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.

Contacting customer support
When you contact customer support, describe the problem you are experiencing, the printer control panel light
sequence, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:

Troubleshooting

211

Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail

You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.

Live chat

You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.

Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the
Lexmark Web site at http://support.lexmark.com.

Notices

212

Notices
Product information
Product name:
Lexmark C792e, C792de, C792dte, C792dhe
Machine type:
5062
Model(s):
210, 230, 235

Edition notice
November 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.

GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.

Notices

213

Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus

The Monotype Corporation plc

Antique Olive

Monsieur Marcel OLIVE

Apple-Chancery

Apple Computer, Inc.

Arial

The Monotype Corporation plc

CG Times

Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation

Chicago

Apple Computer, Inc.

Clarendon

Linotype-Hell AG and/or its subsidiaries

Eurostile

Nebiolo

Geneva

Apple Computer, Inc.

GillSans

The Monotype Corporation plc

Helvetica

Linotype-Hell AG and/or its subsidiaries

Hoefler

Jonathan Hoefler Type Foundry

ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman

International Typeface Corporation

ITC Mona Lisa

International Typeface Corporation

ITC Zapf Chancery

International Typeface Corporation

Joanna

The Monotype Corporation plc

Marigold

Arthur Baker

Monaco

Apple Computer, Inc.

New York

Apple Computer, Inc.

Oxford

Arthur Baker

Palatino

Linotype-Hell AG and/or its subsidiaries

Stempel Garamond

Linotype-Hell AG and/or its subsidiaries

Taffy

Agfa Corporation

Times New Roman

The Monotype Corporation plc

Univers

Linotype-Hell AG and/or its subsidiaries

Notices

214

All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.

Modular component notice
This product may contain the following modular component(s):
Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; IC: 2376A-M01003

Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.

Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing

53 color, 52 mono

Ready

Values are subject to change. See www.lexmark.com for current values.

Notices

215

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local
sales office phone number.

Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.

Static sensitivity notice

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.

ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

Notices

216

Temperature information
Ambient operating temperature

15.6 to 32.2° C (60 to 90° F)

Shipping and storage temperature

‑40° to 40° C (104° F)

Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 10 milliwatt gallium arsenide laser operating in the wavelength of 787-800 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.

Laser advisory label
A laser notice label may be affixed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。

Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.

Notices

217

Mode

Description

Power consumption (Watts)

Active

The product is generating hard‑copy output from electronic inputs.

850 W

Idle

The product is waiting for a print job.

50 W

Sleep Mode The product is in a high‑level energy‑saving mode.

10 W

Hibernate

The product is in a low‑level energy‑saving mode.

0.55 W

Off

The product is plugged into a wall outlet, but the power switch is turned off.

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.

Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes):

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.

Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.

Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.

Notices

218

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.

Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.

Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.

Notices

219

The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.

Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.

Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and on
radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.

Notices

220

Compliance is indicated by the CE marking.

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT

Česky

Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk

Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.

Deutsch

Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.

Ελληνική

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

English

Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.

Español

Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Eesti

Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.

Suomi

Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.

Français

Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.

Magyar

Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.

Íslenska

Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.

Italiano

Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Notices

221

Latviski

Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių

Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.

Malti

Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.

Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk

Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.

Polski

Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.

Português

A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.

Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska

Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the countryspecific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.

Notices

222

If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.

Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts

Notices

223

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.

Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.

Notices

224

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.

Index

225

Index
Numerics
1565 Emulation error, load
emulation option 187
2,000‑sheet high‑capacity feeder
installing 39
200 paper jam 163
2000‑sheet high‑capacity feeder
loading 67
201 paper jam 163
202–203 paper jams 164
230 paper jam 165
231–239 paper jams 166
24x paper jam 166
250 paper jam 167
31.xx Missing or Defective [color]
cartridge 180
32.xx [color] cartridge part number
unsupported by device 180
34 Incorrect paper size, open
[src] 180
35 Insufficient memory to support
Resource Save feature 180
36 Printer service required 180
37 Insufficient memory for Flash
Memory Defragment
operation 181
37 Insufficient memory to collate
job 181
37 Insufficient memory, some Held
Jobs were deleted 181
37 Insufficient memory, some held
jobs will not be restored 181
38 Memory full 181
39 Complex page, some data may
not have printed 181
40 [color] invalid refill, change
cartridge 181
400–403 paper jams 168
431–454 paper jams 169
455 staple jam 169
456–458 paper jams 169
460–461 paper jams 168
51 Defective flash detected 182
52 Not enough free space in flash
memory for resources 182
53 Unformatted flash detected 182
54 Network [x] software error 182
54 Serial option [x] error 182

54 Standard network software
error 182
55 Unsupported option in slot
[x] 183
550‑sheet tray
installing 39
550‑sheet tray (standard or
optional)
loading 64
56 Parallel port [x] disabled 183
56 Serial port [x] disabled 183
56 Standard parallel port
disabled 183
56 Standard USB port disabled 183
56 USB port [x] disabled 183
57 Configuration change, some held
jobs were not restored 184
58 Input config error 184
58 Too many bins attached 184
58 Too many disks installed 184
58 Too many flash options
installed 184
58 Too many trays attached 185
59 Incompatible output bin [x] 185
61 Remove defective disk 185
62 Disk full 185
80.xx Fuser life warning 185
80.xx Fuser missing 186
80.xx Fuser near life warning 185
80.xx Replace fuser 186
82.xx Replace waste toner
bottle 186
82.xx Waste toner bottle
missing 186
82.xx Waste toner bottle nearly
full 186
83.xx Replace transfer module 186
83.xx Transfer module life
warning 186
83.xx Transfer module missing 186
88.xx [Color] cartridge critically
low 187
88.xx [color] cartridge low 187
88.xx [color] cartridge nearly
low 186

A
accessing the Embedded Web
Server 17
accessing the system board 23
Active NIC menu 103
Adjusting color 172
adjusting display brightness 61
adjusting Sleep Mode 60
adjusting toner darkness 80
administrator settings
Embedded Web Server 158
AppleTalk menu 108
applications list
home screen 18
applications, home screen
Background and Idle Screen 18
Eco‑Settings 18
Forms and Favorites 18
Remote Operator Panel 18
Showroom 18
assigning a custom paper type
name 73
attaching cables 42
attaching the system board
cover 23
available internal options 21
avoiding paper jams 161

B
Background and Idle Screen 18
Bin Setup menu 101
black‑and‑white printing 80
blank pages 195
buttons, printer control panel 11
buttons, touch screen
using 14

C
cables
Ethernet 42
USB 42
canceling
print job, from computer 87
canceling a print job
from a computer 87
from the printer control panel 87

Index

cannot open Embedded Web
Server 210
card stock
loading in multipurpose feeder 69
tips 85
Change [paper source] to [custom
string] 173
Change [paper source] to [custom
string] load [orientation] 173
Change [paper source] to [custom
type name] 172
Change [paper source] to [custom
type name] load [orientation] 172
Change [paper source] to [paper
size] [paper type] 173
Change [paper source] to [paper
size] [paper type] load
[orientation] 173
checking an unresponsive
printer 172
checking printer status
on Embedded Web Server 158
checking printer status using the
Embedded Web Server 158
checking status of supplies 150
checking the status of supplies 150
checking the virtual display
using the Embedded Web
Server 158
checking virtual display
using the Embedded Web
Server 158
cleaning
exterior of the printer 148
cleaning kit
ordering 152
cleaning the printhead lenses 148
Close [tray] door 174
Close finisher side door 174
Close finisher top cover 174
Close front door 174
Close left side door 173
Close paper transport cover 173
confidential print jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
Confidential Print menu 116
configuration information
wireless network 46
Configure MP menu 94
configuring port settings 54

226

conservation settings
brightness, adjusting 61
Eco‑Mode 59
Hibernate Mode 60
Quiet Mode 59
Sleep Mode 60
conserving supplies 58
contacting customer support 210
corrupted printer hard disk 174
Custom Bin Names menu 100
custom name
configuring 73
Custom Names menu 100
custom paper type
assigning 73
custom paper type name
creating 72
Custom Type [x]
changing name 72
changing paper type 73
Custom Types menu 99
customer support
contacting 210

D
Default Source menu 90
directory list
printing 87
disk wiping 146
Disk Wiping menu 117
display troubleshooting
display is blank 188
display shows only diamonds 188
display, printer control panel 11
adjusting brightness 61
disposing of printer hard disk 145
documents, printing
from Macintosh 80
from Windows 80

E
Eco‑Mode setting 59
Eco‑Settings 19
Embedded Web Server
accessing 17, 158
administrator settings 158
checking printer status 158
checking supplies 150
functions 158
networking settings 158
problem accessing 210

setting up e‑mail alerts 159
using 158
Embedded Web Server
Administrator's Guide
where to find 158
emission notices 214, 217, 218, 219
Empty the hole punch box 174
encrypting the printer hard
disk 147
envelopes
loading in multipurpose feeder 69
tips on using 83
environmental settings
conserving supplies 58
display brightness, adjusting 61
Eco‑Mode 59
Hibernate Mode 60
Quiet Mode 59
Sleep Mode 60
erasing hard disk memory 146
erasing non‑volatile memory 146
erasing volatile memory 145
Ethernet network setup
using Macintosh 51
using Windows 51
Ethernet networking
Macintosh 51
Windows 51
Ethernet port 42
exit bins
linking 72
exporting a configuration
using the Embedded Web
Server 20
exporting a configuration using the
Embedded Web Server 20
exterior of the printer
cleaning 148
e‑mail alerts
low supply levels 159
paper jam 159
setting up 159

F
factory defaults
restoring 160
FAQ about color printing 207
FCC notices 214, 218
finding more information about the
printer 8
finding printer IP address 17

Index

finisher
finishing features 40
supported paper sizes 40
finisher features 40
Finishing menu 133
firmware card
installing 28
flash drive
printing from 81
Flash Drive menu 127
flash drives
supported file types 82
flash memory card
installing 28
troubleshooting 193
font sample list
printing 86
Forms and Favorites 18
fuser or transfer module
ordering 151

G
General Settings menu 120
Green settings
Eco‑Mode 59
Hibernate Mode 60
Quiet Mode 59

H
held jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
Help menu 144
Hibernate Mode
using 60
hiding icons on the home screen 17
home screen
applications 18
buttons, understanding 13
hiding icons 17
showing icons 17
home screen applications
using 18
home screen buttons
understanding 13
HTML menu 142

I
Image menu 143

227

importing a configuration
using the Embedded Web
Server 20
importing a configuration using the
Embedded Web Server 20
Insert hole punch box 175
Insert staple cartridge 175
Install bin [x] 175
Install envelope feeder 175
Install Tray [x] 176
installing a memory card 26
installing an Internal Solutions
Port 29
installing on a wireless network
using Windows 47
installing options
order of installation 39
installing printer
on wireless network 47
installing printer hard disk 33
installing printer on a network
Ethernet networking 51
installing printer on a wireless
network
using Macintosh 48
installing printer software
adding options 45
installing printer software
(Windows) 44
installing the 2,000‑sheet
high‑capacity feeder 39
installing the 550‑sheet tray 39
internal print server
troubleshooting 194
Internal Solutions Port
changing port settings 54
installing 29
troubleshooting 193
IP address, printer
finding 17
IPv6 menu 106

J
jam locations 161
jam numbers
meaning 161
jams
avoiding 161
locating 161
jams, clearing
200 paper jam 163
201 paper jam 163

202–203 paper jams
230 paper jam 165
231–239 paper jams
24x paper jam 166
250 paper jam 167
400–403 paper jams
431–454 paper jams
455 staple jam 169
456–458 paper jams
460–461 paper jams
Job Accounting menu

164
166

168
169
169
168
131

L
labels, paper
tips 84
letterhead
loading, 2000‑sheet high‑capacity
feeder 67
loading, multipurpose feeder 83
loading, trays 83
letterhead printing 83
light colored line, white line, or
incorrectly colored line appears on
prints 199
linking
exit bins 72
linking exit bins 72
linking trays 71
Load Manual Feeder with [custom
string] 177
Load Manual Feeder with [custom
type name] 177
Load Manual Feeder with [paper
type] [paper size] 177
Load staples 177
loading
2000‑sheet high‑capacity
feeder 67
550‑sheet tray (standard or
optional) 64
letterhead in 2000‑sheet
high‑capacity feeder 67
letterhead in multipurpose
feeder 83
multipurpose feeder 69
loading card stock
in multipurpose feeder 69
loading envelopes
in multipurpose feeder 69
loading the multipurpose feeder 69
loading the standard tray 64

Index

loading transparencies
in multipurpose feeder 69
lock, security 22

M
memory
types installed on printer 145
memory card
installing 26
troubleshooting 194
menu settings page
printing 43
menus
Active NIC 103
AppleTalk 108
Bin Setup 101
Confidential Print 116
Configure MP 94
Custom Bin Names 100
Custom Names 100
Custom Types 99
Default Source 90
diagram of 88
Disk Wiping 117
Finishing 133
Flash Drive 127
General Settings 120
Help 144
HTML 142
Image 143
IPv6 106
Job Accounting 131
Miscellaneous Security
Settings 116
Network [x] 103
Network Card 105
Network Reports 105
Paper Loading 98
Paper Size/Type 91
Paper Texture 94
Paper Weight 96
Parallel [x] 110
PCL Emul 140
PDF 139
PostScript 139
Quality 135
Reports 102
Security Audit Log 118
Serial [x] 112
Set Date and Time 119
Setup 130
SMTP Setup menu 115

228

Standard Network 103
Standard USB 109
Substitute Size 94
Supplies 89
TCP/IP 105
Utilities 138
Wireless 107
XPS 139
menus diagram 88
Miscellaneous Security Settings
menu 116
mobile device
printing from 81
moving the printer 156, 157
moving your printer 9
multipurpose feeder
loading 69

N
Network [x] menu 103
Network Card menu 105
network options 21
Network Reports menu 105
network settings
Embedded Web Server 158
network setup page
printing 44
Networking Guide
where to find 158
noise emission levels 214
non‑volatile memory 145
erasing 146
notices 213, 214, 215, 216, 217,
218, 219, 220

O
options
2,000‑sheet high‑capacity feeder,
installing 39
550‑sheet tray, installing 39
firmware card 28
firmware cards 21
flash memory card 28
Internal Solutions Port,
installing 29
list 21
memory card, installing 26
memory cards 21
network 21
order of installation 39
ports 21

printer hard disk, installing 33
printer hard disk, removing 38
updating in printer driver 45
ordering
cleaning kit 152
fuser or transfer module 151
print cartridges 150
staple cartridges 151
waste toner bottle 151
ordering a print cartridge 150

P
paper
characteristics 74
letterhead 75
preprinted forms 75
recycled 76
selecting 75
storing 76
unacceptable 75
Universal Paper Size 100
Universal size setting 63
using recycled 58
Paper changes needed 178
paper feed troubleshooting
message remains after jam is
cleared 195
paper jams
avoiding 161
paper jams, clearing
200 paper jam 163
201 paper jam 163
202–203 paper jams 164
230 paper jam 165
231–239 paper jams 166
24x paper jam 166
250 paper jam 167
400–403 paper jams 168
431–454 paper jams 169
456–458 paper jams 169
460–461 paper jams 168
Paper Loading menu 98
paper size
setting 63
Paper Size/Type menu 91
paper sizes
supported by printer 77
Paper Texture menu 94
paper type
setting 63
paper types
duplex support 78

Index

supported by printer 78
where to load 78
Paper Weight menu 96
Parallel [x] menu 110
PCL Emul menu 140
PDF menu 139
port settings
configuring 54
PostScript menu 139
print cartridge
replacing 152
print cartridges
ordering 150
print irregularities 200
print job
canceling, from computer 87
print quality
cleaning the printhead lenses 148
print quality troubleshooting
black streaks on a page 204
blank pages 195
characters have jagged edges 196
clipped images 196
fine horizontal lines 197
gray background on prints 198
light colored line, white line, or
incorrectly colored line appears
on prints 199
poor transparency quality 206
print irregularities 200
print is too dark 201
print is too light 201
repeating print defects 202
shadow images appear on
prints 197
skewed print 203
solid color or black pages appear
on prints 203
streaked horizontal lines appear
on prints 205
toner fog or background
shading 205
toner rubs off 206
uneven print density 207
white streaks on a page 204
print troubleshooting
error reading flash drive 188
held jobs do not print 189
incorrect characters print 190
incorrect margins 198
jammed pages are not
reprinted 195

229

job prints from wrong tray 190
job prints on wrong paper 190
jobs do not print 188
Large jobs do not collate 190
multiple‑language PDF files do not
print 187
paper curl 199
paper frequently jams 194
print job takes longer than
expected 189
tray linking does not work 190
unexpected page breaks 191
printer
configured models 10
finishing features 40
minimum clearances 9
moving 9, 156, 157
selecting a location 9
shipping 157
printer configurations 10
printer control panel
adjusting brightness 61
factory defaults, restoring 160
understanding 11
printer hard disk
disposing of 145
encrypting 147
installing 33
removing 38
troubleshooting 193
wiping 146
printer hard disk encryption 147
printer hard disk memory
erasing 146
printer information
where to find 8
printer IP address
finding 17
printer messages
1565 Emulation error, load
emulation option 187
31.xx Missing or Defective [color]
cartridge 180
32.xx [color] cartridge part
number unsupported by
device 180
34 Incorrect paper size, open
[src] 180
35 Insufficient memory to support
Resource Save feature 180
36 Printer service required 180

37 Insufficient memory for Flash
Memory Defragment
operation 181
37 Insufficient memory to collate
job 181
37 Insufficient memory, some
Held Jobs were deleted 181
37 Insufficient memory, some held
jobs will not be restored 181
38 Memory full 181
39 Complex page, some data may
not have printed 181
40 [color] invalid refill, change
cartridge 181
51 Defective flash detected 182
52 Not enough free space in flash
memory for resources 182
53 Unformatted flash
detected 182
54 Network [x] software error 182
54 Serial option [x] error 182
54 Standard network software
error 182
55 Unsupported option in slot
[x] 183
56 Parallel port [x] disabled 183
56 Serial port [x] disabled 183
56 Standard parallel port
disabled 183
56 Standard USB port
disabled 183
56 USB port [x] disabled 183
57 Configuration change, some
held jobs were not restored 184
58 Input config error 184
58 Too many bins attached 184
58 Too many disks installed 184
58 Too many flash options
installed 184
58 Too many trays attached 185
59 Incompatible output bin
[x] 185
61 Remove defective disk 185
62 Disk full 185
80.xx Fuser life warning 185
80.xx Fuser missing 186
80.xx Fuser near life warning 185
80.xx Replace fuser 186
82.xx Replace waste toner
bottle 186
82.xx Waste toner bottle
missing 186

Index

82.xx Waste toner bottle nearly
full 186
83.xx Replace transfer
module 186
83.xx Transfer module life
warning 186
83.xx Transfer module
missing 186
88.xx [Color] cartridge critically
low 187
88.xx [color] cartridge low 187
88.xx [color] cartridge nearly
low 186
Adjusting color 172
an error has occurred with the
USB drive 172
Change [paper source] to [custom
string] 173
Change [paper source] to [custom
string] load [orientation] 173
Change [paper source] to [custom
type name] 172
Change [paper source] to [custom
type name] load
[orientation] 172
Change [paper source] to [paper
size] [paper type] 173
Change [paper source] to [paper
size] [paper type] load
[orientation] 173
Close [tray] door 174
Close finisher side door 174
Close finisher top cover 174
Close front door 174
Close left side door 173
Close paper transport cover 173
Disk corrupted 174
Disk near full. Securely clearing
disk space. 174
Disk problem 174
Empty the hole punch box 174
Insert hole punch box 175
Insert staple cartridge 175
Insert Tray [x] 175
Install bin [x] 175
Install envelope feeder 175
Install Tray [x] 176
Load [src] with [custom
string] 176
Load [src] with [custom type
name] 176
Load [src] with [size] 176

230

Load [src] with [type] [size] 177
Load Manual Feeder with [custom
string] 177
Load Manual Feeder with [custom
type name] 177
Load Manual Feeder with [paper
type] [paper size] 177
Load staples 177
Paper changes needed 178
Reattach bin [x] 178
Reattach bin [x] – [y] 178
Remove packaging material, [area
name] 179
Remove paper from [linked set bin
name] 179
Remove paper from all bins 179
Remove paper from bin [x] 179
Remove paper from standard
output bin 179
Restore held jobs? 179
Slide finisher to the left 179
Some held jobs were not
restored 179
Supply needed to complete
job 179
Unsupported disk 179
Unsupported USB device, please
remove 175
printer options troubleshooting
2,000‑sheet drawer problems 192
cannot detect flash memory
card 193
cannot detect printer hard
disk 193
internal print server 194
Internal Solutions Port 193
memory card 194
option not working 191
paper tray problems 192
USB/parallel interface card 194
printer software, installing
(Windows) 44
printhead lenses
cleaning 148
printing
black‑and‑white 80
canceling, from the printer control
panel 87
directory list 87
font sample list 86
from a mobile device 81
from flash drive 81

from Macintosh 80
from Windows 80
menu settings page 43
network setup page 44
on letterhead 83
printing a directory list 87
printing a document 80
printing a font sample list 86
printing a menu settings page 43
printing a network setup page 44
printing confidential and other held
jobs
from a Macintosh computer 86
from Windows 86
printing from a flash drive 81
printing from a mobile device 81
printing in black and white 80
printing on letterhead 83
publications
where to find 8

Q
Quality menu 135
Quiet Mode
print quality troubleshooting 197

R
Reattach bin [x] 178
Reattach bin [x] – [y] 178
reattaching the system board
cover 23
recycled paper
using 58, 76
recycling
Lexmark packaging 62
Lexmark products 62
toner cartridges 62
reducing printer noise 59
Remote Operator Panel 19
Remove packaging material, [area
name] 179
Remove paper from [linked set bin
name] 179
Remove paper from all bins 179
Remove paper from bin [x] 179
Remove paper from standard
output bin 179
removing printer hard disk 38
repeat print jobs 85
printing from a Macintosh
computer 86

Index

printing from Windows 86
repeating print defects 202
replacing a print cartridge 152
replacing the waste toner
bottle 155
reports
viewing 159
Reports menu 102
reserve print jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
Restore held jobs? 179
restoring factory default
settings 160

S
safety information 6, 7
Security Audit Log menu 118
security lock 22
selecting a location for the
printer 9
Serial [x] menu 112
serial printing
setting up 55
Set Date and Time menu 119
setting
TCP/IP address 105
setting the paper size 63
setting the paper type 63
setting the Universal paper size 63
setting up e‑mail alerts using the
Embedded Web Server 159
setting up serial printing 55
setting up the printer
on an Ethernet network
(Macintosh only) 51
on an Ethernet network (Windows
only) 51
Setup menu 130
shadow images appear on
prints 197
shipping the printer 157
showing icons on the home
screen 17
Showroom 19
Sleep Mode
adjusting 60
Slide finisher to the left 179
SMTP Setup menu 115
solid color or black pages appear on
prints 203

231

Some held jobs were not
restored 179
Standard Network menu 103
standard tray
loading 64
Standard USB menu 109
staple cartridges
ordering 151
staple jam, clearing
455 staple jam 169
statement of volatility 145
status of supplies
checking 150
storing
paper 76
supplies 149
storing print jobs 85
streaked horizontal lines appear on
prints 205
streaks appear on a page 204
Substitute Size menu 94
supplies
checking status 150
checking, from printer control
panel 150
checking, using the Embedded
Web Server 150
conserving 58
storing 149
using recycled paper 58
Supplies menu 89
supplies, ordering
cleaning kit 152
fuser or transfer module 151
print cartridges 150
staple cartridges 151
waste toner bottle 151
Supply needed to complete job 179
supported flash drives 82
supported paper sizes 77
supported paper types and
weights 78
system board
accessing 23
system board cover
attaching 23
reattaching 23

T
TCP/IP menu 105
tips
card stock 85

labels, paper 84
on using envelopes 83
on using letterhead 83
on using transparencies 83
tips on using envelopes 83
tips on using letterhead 83
toner cartridges
recycling 62
toner darkness
adjusting 80
toner rubs off 206
touch screen
buttons, using 14
transparencies
loading 83
loading in multipurpose feeder 69
tips on using 83
using 83
trays
linking 71
unlinking 72
troubleshooting
an application error has
occurred 191
cannot open Embedded Web
Server 210
checking an unresponsive
printer 172
FAQ about color printing 207
troubleshooting, display
display is blank 188
display shows only diamonds 188
troubleshooting, paper feed
message remains after jam is
cleared 195
troubleshooting, print
error reading flash drive 188
held jobs do not print 189
incorrect characters print 190
incorrect margins 198
jammed pages are not
reprinted 195
job prints from wrong tray 190
job prints on wrong paper 190
jobs do not print 188
Large jobs do not collate 190
multiple‑language PDF files do not
print 187
paper curl 199
paper frequently jams 194
print job takes longer than
expected 189

Index

tray linking does not work 190
unexpected page breaks 191
troubleshooting, print quality
black streaks on a page 204
blank pages 195
characters have jagged edges 196
clipped images 196
fine horizontal lines 197
gray background on prints 198
light colored line, white line, or
incorrectly colored line appears
on prints 199
poor transparency quality 206
print irregularities 200
print is too dark 201
print is too light 201
repeating print defects 202
shadow images appear on
prints 197
skewed print 203
solid color or black pages appear
on prints 203
streaked horizontal lines appear
on prints 205
toner fog or background
shading 205
toner rubs off 206
uneven print density 207
white streaks on a page 204
troubleshooting, printer options
2,000‑sheet drawer problems 192
cannot detect flash memory
card 193
cannot detect printer hard
disk 193
internal print server 194
Internal Solutions Port 193
memory card 194
option not working 191
paper tray problems 192
USB/parallel interface card 194

U
understanding the home screen 13
understanding the printer control
panel 11
uneven print density 207
unexpected page breaks 191
Universal Paper Size 100
setting 63
Universal Setup menu 100
unlinking trays 72

232

Unsupported USB device, please
remove 175
updating options in printer
driver 45
USB port 42
USB/parallel interface card
troubleshooting 194
using Eco‑Mode 59
using Hibernate Mode 60
using Quiet Mode 59
using recycled paper 58
using the Embedded Web
Server 158
using the touch‑screen buttons 14
Utilities menu 138

V
verify print jobs 85
printing from a Macintosh
computer 86
printing from Windows 86
viewing
reports 159
virtual display
checking, using Embedded Web
Server 158
volatile memory 145
erasing 145
volatility
statement of 145

W
waste toner bottle
ordering 151
replacing 155
wiping the printer hard disk 146
Wireless menu 107
wireless network
configuration information 46
installation, using Macintosh 48
installation, using Windows 47
wireless network setup
in Windows 47
wireless printer setup
in Macintosh 48

X
XPS menu 139

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Format                          : application/pdf
Description                     : C790 Series
Title                           : User's Guide
Creator                         : Lexmark International, Inc.
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Creator Tool                    : AH Formatter V5.3 MR1 (5,3,2011,0610) for Windows
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Page Count                      : 232
Author                          : Lexmark International, Inc.
Subject                         : C790 Series

EXIF Metadata provided by EXIF.tools

Lexmark 47B0001 Users Manual User's Guide

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