Lexmark C925 Quick Reference Guide

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Quick Reference

CAUTION—TIPPING HAZARD: To reduce the risk of
equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.

2 Make sure to unlock the width guide lock at the rear of the tray.
Squeeze the width guide tabs as shown, and then slide the guide
to the correct position for the paper size being loaded.

1 Pull the tray out.

Loading paper and
specialty media

2

1

Setting the paper size and type

3

The Paper Size setting is automatically sensed according to the
position of the paper guides in each tray except in the standard
150-sheet tray (Tray 1) and in the multipurpose feeder. The Paper Size
setting for Tray 1 is set manually via the wheel on the tray, while the
Paper Size setting for the multipurpose feeder is set in the Paper Size
menu.
From the home screen, navigate to:

Notice the size indicators at the bottom of the tray. Use these
indicators to help position the guides.

> Paper Menu > Paper Size/Type > select a tray > select the
paper size or type >

Note: Always use the paper width guide lock at the rear of the
tray to prevent the margins from being knocked out of
adjustment.

Only Tray 1 has Plain Paper as the factory default Paper Type setting.
Custom 2, 3, 4, 5, and 6 are the default settings for the other trays.

Loading the standard or optional
550-sheet tray
The printer has standard150- (Tray 1) and 250-sheet trays (Tray 2), and
it may have one or more optional 550-sheet trays. All 550-sheet trays
support the same paper sizes and types. The only sizes that are
supported for both long-edge and short-edge feeding are Letter and
A4. Anything longer than A4 should be fed with the short edge of the
page entering the printer first, anything shorter should be fed with
the long edge of the page entering the printer first.
Any unusual sized sheets or heavy weight media should be loaded
into the multipurpose feeder, which can support up to 50 sheets.

1

3 Squeeze the length guide tabs together, and then slide the length
guide to the correct position for the paper size being loaded.

Long-edge orientation

Short-edge orientation

8 Insert the tray.

9 From the printer control panel, set the Paper Size and Paper Type
for the tray based on the paper you loaded.

6 Adjust both the width and length guides to lightly touch the edge
of the paper stack. Make sure the paper fits loosely in the tray, lies
flat, and is not bent or wrinkled.

Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print
media, such as transparencies, labels, card stock, and envelopes. It
can be used for single-page or manual printing, or as an additional
tray.

7 Lock the width guide.

The multipurpose feeder can hold approximately:

• 50 sheets of 75-g/m2 (20-lb) paper
• 10 envelopes
• 20 transparencies
4 Flex the sheets back and forth to loosen them. Do not fold or

Note: Do not add or remove paper or specialty media when the
printer is printing from the multipurpose feeder or when the printer
control panel indicator light is blinking. Doing so may cause a jam.

crease the paper. Straighten the edges on a level surface.

1 Pull down the multipurpose feeder door.

5 Load the paper stack with the recommended print side faceup.
Load the paper in either the long-edge or short-edge orientation
as described at the beginning of this section.
Notes:

• Load sizes larger than A4 in the short-edge orientation.
• Make sure the paper is below the maximum fill line located
on the edge of the paper tray. Overloading the tray can cause
paper jams and possible printer damage.

2

2 Gently pull the extension until it is fully extended.

5 Adjust the width guide to lightly touch the edge of the stack. Make

Transparencies
Note: Avoid scratching or touching the print side.

sure the paper or specialty media fits loosely in the multipurpose
feeder, lies flat, and is not bent or wrinkled.

4 Load the paper or specialty media. Slide the stack gently into the
multipurpose feeder until it comes to a stop.
Notes:

• Load A3-, A6-, 11x17, JIS B4-, Statement- and legal-size media
in short-edge orientation.

• Load A4-, A5-, Exec-, JIS B5- and letter-size media in long-edge
orientation.

• Load envelopes flap side up in short-edge orientation.
• Do not exceed the maximum amount of media that the
3 Flex the sheets of paper or specialty media back and forth to
loosen them. Do not fold or crease them. Straighten the edges on
a level surface.

6 From the printer control panel, set the Paper Size and Paper Type
for the multipurpose feeder (MP Feeder Size and MP Feeder Type)
based on the paper or specialty media loaded.

multipurpose feeder can hold.

• Load only one size and type of paper at a time.
Long-edge orientation

Linking and unlinking trays

Short-edge orientation

Linking trays

Paper

Tray linking is useful for large print jobs or for printing multiple copies.
When one linked tray is empty, paper feeds from the next linked tray.
When the Paper Size and Paper Type settings are the same for any
trays, the trays are automatically linked. The Paper Size setting is
automatically sensed according to the position of the paper guides
in each tray except Tray 1 and the multipurpose feeder. The Paper
Size setting for the multipurpose feeder must be set manually from
the Paper Size menu. The Paper Type setting must be set for all trays
from the Paper Type menu. The Paper Type menu and the Paper Size
menu are both available from the Paper Size/Type menu.

Envelopes

Warning—Potential Damage: Never use envelopes with
stamps, clasps, snaps, windows, coated linings, or self-stick
adhesives. These envelopes may severely damage the printer.

Unlinking trays
Note: Trays that do not have the same settings as any other tray are
not linked.
Change one of the following tray settings:

• Paper Type
Paper Type names describe the paper characteristics. If the name
that best describes your paper is used by linked trays, assign a

3

different Paper Type name to the tray, such as Custom Type [x],
or define your own custom name.
• Paper Size
Load a different paper size to automatically change the Paper Size
setting for a tray. Paper Size settings for the multipurpose feeder
are not automatic; they must be set manually from the Paper Size
menu.
Warning—Potential Damage: Do not assign a Paper Type name that
does not accurately describe the type of paper loaded in a tray. The
temperature of the fuser varies according to the specified Paper Type.
Prints may not be properly processed if an inaccurate Paper Type is
selected.

Creating a custom name for a paper
type
If the printer is on a network, you can use the Embedded Web Server
to define a name other than Custom Type [x] for each of the custom
paper types loaded into the printer.

1 Type the printer IP address into the address field of your Web
browser.
Note: If you do not know the IP address of the printer, then you
can:

• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.

• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.

2 Click Settings > Paper Menu > Custom Name > type a name >
Submit.

Clearing jams

• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control

By carefully selecting paper and specialty media and loading it
properly, you should be able to avoid most jams. For more
information, see “Avoiding jams” on page 4. If jams do occur, follow
the steps outlined in this chapter.

• Store paper per manufacturer recommendations.

panel menus.

To resolve the jam messages, you must clear the entire paper path,
and touch Continue to clear the message and resume printing. The
printer prints a new copy of the jammed pages if Jam Recovery is set
to On or Auto; however, the Auto setting does not guarantee the page
will print.
Note: Jam recovery is set to Auto by default. The printer reprints
jammed pages unless the memory required to hold the pages is
needed for other printer tasks.

Understanding jam numbers and
locations
When a jam occurs, a message indicating the jam location appears
on the display. Open doors and covers and remove trays to access
jam locations. To resolve any paper jam message, you must clear all
jammed paper from the paper path.

1
2

Avoiding jams
Paper tray recommendations
4

• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to

3

printing, or wait for a prompt to load it.

• Do not load too much paper. Make sure the stack height does not
exceed the indicated maximum height.

• Make sure the guides in the tray or the multipurpose feeder are
properly positioned and are not pressing too tightly against the
paper or envelopes.

Area

Jam numbers

1

200

Open the side cover, and then remove any
jams.

201

Open the side cover, and then remove any
jams.

203

Open the side cover, and then remove any
jams.

• Push the tray in firmly after loading paper.

Note: This custom name will replace the Custom Type [x] name
under the Custom Types and Paper Size and Type menus.

3 Click Custom Types > select a paper type > Submit.

Assigning a custom paper type name

Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.

2

230

1 From the home screen, navigate to:

1 Open the side cover.
2 Lower the duplex unit, and then remove
any jams.

231-239

> Paper Menu > Paper Size/Type

2 Select the tray number or MP Feeder Type.

1 Open the side cover.
2 Lower the duplex unit, and then remove
any jams.

3 Touch the left or right arrow until Custom Type [x] or another

3

custom name appears.

4 Touch

What to do

24x

1 Open the side cover, and then remove
any jams.

2 Open each tray, and then remove any

.

• Do not use paper that has been cut or trimmed by hand.

4

jams.

Area

Jam numbers

What to do

4

250

1 Remove all media from the multipurpose

201 paper jam

1 Lift the handles on each side of the fuser, and then pull to
remove the fuser unit.

1 Open the side door.

feeder.

2 Flex and stack the media.
3 Reload paper or media in the
multipurpose feeder.

4 Adjust the paper guides.
5 Touch Continue, jam cleared.

CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Determine where the jam is located, and then remove it:
a If the paper is visible under the fuser, then grasp it on each
side and pull it out.

200 paper jam
1 Open the side door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

2 Pull the jammed paper up and out to remove it from the paper
path.

2 Remove the jammed paper.

b If the paper is not visible, then you will need to remove the
fuser unit.
Warning—Potential Damage: Do not touch the center of
the fuser unit. Doing so will damage the fuser.
Notes:

• Make sure all paper fragments are removed.
• Pull the jammed paper downwards.
• If the paper is in the fuser, then the fuser nip release
lever should be lowered and should be switched to
envelope mode.
• After removing the jammed paper, return the lever to
the proper position.

Notes:

• Make sure all paper fragments are removed.
• If the page is in the fuser, the fuser nip release lever should
be lowered and should be switched to envelope mode.

• After removing the jammed page, return the lever to the
proper position.

3 Close the side door.
4 Touch Continue, jam cleared.

5

3 Align the fuser unit using the handles on each side, and
then place it back into the printer.

230 paper jam

2 Hold onto the handles of the duplexing unit, open the cover, and
then remove any jammed paper.

1 Open the side door.
2 Hold onto the handles of the duplexing unit, open the cover, and
then remove any jammed paper.

CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

1
1

2
2

3 Close the side door.
4 Touch Continue, jam cleared.

203 paper jam

3 Close the cover of the duplexing unit.

3 Close the cover on the duplexing unit.

1 Grasp any jammed paper visible in the standard exit bin, and then
gently pull it out.

4 Close the side door.

Notes:

• Make sure all paper fragments are removed.
• If the page is in the fuser, then the fuser nip release lever
should be lowered and should be switched to envelope
mode.

5 Touch Continue, jam cleared.
4 Close the side door.
5 Touch Continue, jam cleared.

• After removing the jammed page, return the lever to the
proper position.

2 Touch Continue, jam cleared.

231–239 paper jams
1 Open the side door.

6

24x paper jam

Note: Make sure all paper fragments are removed.

2 Open the specified tray, and then pull the jammed pages out.

3 Close Tray 1.

Paper jam in Tray 1

4 Touch Continue, jam cleared.

1 Check the side access door to trays and then pull the jammed
pages out.

Paper jam in one of the optional trays
1 Check the side access door to trays and then pull the jammed
pages out.

1

2

Note: Make sure all paper fragments are removed.

2 Open Tray 1, and then pull the jammed pages straight up and out.
Note: Make sure all paper fragments are removed.

3 Close the tray.
Note: Make sure all paper fragments are removed.

7

4 Touch Continue, jam cleared.

250 paper jam
1 Remove any jammed pages from the multipurpose feeder.

2 Load paper into the multipurpose feeder.
3 Touch Continue, jam cleared.

8

Index
Numerics
200 paper jam 5
201 paper jam 5
203 paper jam 6
230 paper jam 6
231–239 paper jams 6
24x paper jam 7
250 paper jam 8
550-sheet tray (standard or optional)
loading 1

A
assigning a custom paper type name 4
avoiding paper jams 4

C
card stock
loading in multipurpose feeder 2
custom paper type
assigning 4
custom paper type name
creating 4
Custom Type [x]
changing name 4

E
envelopes
loading in multipurpose feeder 2

J
jam numbers
understanding 4
jam numbers and locations 4
jams
avoiding 4
clearing 4
locating 4
jams, clearing
200 paper jam 5
201 paper jam 5
203 paper jam 6
230 paper jam 6
231–239 paper jams 6
24x paper jam 7
250 paper jam 8

L
linking trays 3
loading
550-sheet tray (standard or optional) 1
multipurpose feeder 2
loading card stock
in multipurpose feeder 2
loading envelopes
in multipurpose feeder 2
loading the multipurpose feeder 2
loading the standard tray 1
loading transparencies
in multipurpose feeder 2

M
multipurpose feeder
loading 2

P
paper jams
avoiding 4
paper jams, clearing
231-239 paper jams 6
24x paper jam 7
250 paper jam 8
paper size
setting 1
paper type
setting 1

S
setting the paper size 1
setting the paper type 1
standard tray
loading 1

T
transparencies
loading in multipurpose feeder 2
trays
linking 3
unlinking 3

U
unlinking trays 3

9



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