Lexmark Cs310 Owner S Manual User's Guide
2014-07-06
: Lexmark Lexmark-Lexmark-Cs310-Owner-S-Manual lexmark-lexmark-cs310-owner-s-manual lexmark pdf
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- Contents
- Safety information
- Learning about the printer
- Additional printer setup
- Installing internal options
- Installing hardware options
- Attaching cables
- Setting up the printer software
- Networking
- Preparing to set up the printer on an Ethernet network
- Installing the printer on an Ethernet network
- Preparing to set up the printer on a wireless network
- Connecting the printer to a wireless network using Wi-Fi Protected Setup
- Connecting the printer to a wireless network using the printer software
- Connecting the printer to a wireless network using the Embedded Web Server
- Verifying printer setup
- Loading paper and specialty media
- Paper and specialty media guide
- Printing
- Understanding the printer menus
- Saving money and the environment
- Securing the printer
- Maintaining the printer
- Managing the printer
- Clearing jams
- Troubleshooting
- Understanding the printer messages
- Adjusting color
- Bin full. Remove paper.
- Cannot collate large document [37]
- Change [paper source] to [custom string]
- Change [paper source] to [custom type name]
- Change [paper source] to [paper type] [paper size]
- Close door
- [Color] cartridge low [88.xy]
- [Color] cartridge nearly low [88.xy]
- [Color] cartridge very low, [x] estimated pages remain [88.xy]
- Complex page may misprint [39]
- Error reading USB drive. Remove USB.
- Incompatible tray [x] [59]
- Insert tray [x]
- Load [paper source] with [custom string]
- Load [paper source] with [custom type name]
- Load [paper source] with [paper size]
- Load [paper source] with [paper type] [paper size]
- Load Manual Feeder with [custom string]
- Load Manual Feeder with [custom type name]
- Load Manual Feeder with [paper size]
- Load Manual Feeder with [paper type] [paper size]
- Maintenance kit low [80.xy]
- Maintenance kit nearly low [80.xy]
- Maintenance kit very low, [x] estimated pages remain [80.xy]
- Memory full [38]
- Memory low, no Resource Save [35]
- Network error, port [x] [54]
- Network error, standard port [54]
- Non-Lexmark [color] [supply type], see User’s Guide [33.xy]
- Paper too short [34]
- Printer restart. Check last job.
- Rear USB port disabled [56]
- Reinstall missing or unresponsive [color] cartridge [31.xy]
- Reinstall missing or unresponsive [type] imaging kit [31.xy]
- Reload printed pages in Tray [x]
- Remove packaging material, check all
- Replace [color] cartridge, 0 estimated pages remain [88.xy]
- Replace [color] cartridge, printer region mismatch [42.xy]
- Replace defective [type] imaging kit [31.xy]
- Replace maintenance kit, 0 estimated pages remain [80.xy]
- Replace missing [color] cartridge [31.xy]
- Replace missing [type] imaging kit [31.xy]
- Replace missing waste toner bottle [82.xy]
- Replace [type] imaging kit, 0 estimated pages remain [84.xy]
- Replace unsupported [color] cartridge [32.xy]
- Replace unsupported [type] imaging kit [32.xy]
- Replace waste toner bottle [82.xy]
- Supply needed to complete job
- Too many trays. Remove some. [58]
- [Type] imaging kit low [84.xy]
- [Type] imaging kit nearly low [84.xy]
- [Type] imaging kit very low, [x] estimated pages remain [84.xy]
- Waste toner bottle nearly full [82.xy]
- Weblink server not set up. Contact system administrator.
- Solving printer problems
- Solving print problems
- Printing problems
- Print quality problems
- Characters have jagged or uneven edges
- Clipped pages or images
- Gray background on prints
- Horizontal voids appear on prints
- Incorrect margins on prints
- Paper curl
- Print irregularities
- Print is too dark
- Print is too light
- Printer is printing blank pages
- Printer is printing solid black pages
- Repeating defects appear on prints
- Shadow images appear on prints
- Skewed print
- Streaked horizontal lines appear on prints
- Streaked vertical lines appear on prints
- Toner fog or background shading appears on prints
- Toner rubs off
- Toner specks appear on prints
- Transparency print quality is poor
- Uneven print density
- Vertical voids appear on prints
- Color quality problems
- Embedded Web Server does not open
- Contacting customer support
- Understanding the printer messages
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Información de la energía de México
- Laser notice
- Laser advisory label
- Power consumption
- 日本の VCCI 規定
- European Community (EC) directives conformity
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Industry Canada (Canada)
- Notice to users in the European Union
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Patent acknowledgment
- Index
Contents
Safety information.......................................................................................5
Learning about the printer...........................................................................7
Finding information about the printer......................................................................................................7
Selecting a location for the printer............................................................................................................8
Printer configurations...............................................................................................................................9
Using the printer control panel...............................................................................................................10
Understanding the colors of the Sleep button and indicator lights........................................................11
Using the Embedded Web Server...........................................................................................................11
Additional printer setup.............................................................................12
Installing internal options........................................................................................................................12
Installing hardware options.....................................................................................................................16
Attaching cables......................................................................................................................................18
Setting up the printer software...............................................................................................................19
Networking..............................................................................................................................................21
Verifying printer setup............................................................................................................................27
Loading paper and specialty media............................................................29
Setting the paper size and type...............................................................................................................29
Configuring Universal paper settings......................................................................................................29
Loading the 250‑sheet tray.....................................................................................................................29
Loading the 650‑sheet duo tray..............................................................................................................32
Loading the multipurpose feeder............................................................................................................33
Loading the manual feeder.....................................................................................................................36
Linking and unlinking trays......................................................................................................................37
Paper and specialty media guide................................................................40
Using specialty media..............................................................................................................................40
Paper guidelines......................................................................................................................................43
Supported paper sizes, types, and weights.............................................................................................47
Printing......................................................................................................50
Printing a document................................................................................................................................50
Printing information pages......................................................................................................................52
Contents 2
Canceling a print job................................................................................................................................52
Understanding the printer menus..............................................................54
Menus list................................................................................................................................................54
Supplies menu.........................................................................................................................................54
Paper menu.............................................................................................................................................55
Reports menu..........................................................................................................................................65
Network/Ports.........................................................................................................................................66
Security menu.........................................................................................................................................72
Settings menu..........................................................................................................................................74
Saving money and the environment...........................................................90
Saving paper and toner...........................................................................................................................90
Saving energy..........................................................................................................................................91
Recycling..................................................................................................................................................94
Securing the printer...................................................................................96
Statement of Volatility............................................................................................................................96
Erasing volatile memory..........................................................................................................................96
Erasing non‑volatile memory..................................................................................................................96
Finding printer security information.......................................................................................................97
Maintaining the printer..............................................................................98
Cleaning printer parts..............................................................................................................................98
Checking the status of parts and supplies...............................................................................................98
Estimated number of remaining pages...................................................................................................99
Ordering supplies....................................................................................................................................99
Storing supplies.....................................................................................................................................101
Replacing supplies.................................................................................................................................101
Moving the printer................................................................................................................................121
Managing the printer...............................................................................122
Finding advanced networking and administrator information.............................................................122
Checking the virtual display...................................................................................................................122
Viewing reports.....................................................................................................................................122
Configuring supply notifications from the Embedded Web Server.......................................................122
Copying printer settings to other printers.............................................................................................123
Restoring factory default settings.........................................................................................................124
Contents 3
Clearing jams............................................................................................125
Avoiding jams........................................................................................................................................125
Understanding jam messages and locations.........................................................................................126
Jam, manual feeder [251.xx].................................................................................................................128
Jam, Multipurpose feeder [250.xx].......................................................................................................128
Jam, standard bin [203.xx]....................................................................................................................130
Jam, front door [20y.xx]........................................................................................................................130
Jam, duplex area. Open front door. [23y.xx].........................................................................................131
Jam, fuser. Open front door. [202.xx]...................................................................................................132
Jam, tray [x] [24y.xx].............................................................................................................................134
Troubleshooting.......................................................................................136
Understanding the printer messages....................................................................................................136
Solving printer problems.......................................................................................................................145
Solving print problems..........................................................................................................................151
Embedded Web Server does not open.................................................................................................177
Contacting customer support................................................................................................................178
Notices.....................................................................................................180
Product information..............................................................................................................................180
Edition notice........................................................................................................................................180
Power consumption..............................................................................................................................184
Index........................................................................................................193
Contents 4
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Safety information 5
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information 6
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides may
be available on the Software and Documentation CD.
For more information, visit
http://support.lexmark.com.
Instructions for:
•Connecting the printer to an Ethernet network
•Troubleshooting printer connection problems
Networking Guide—Open the Software and
Documentation CD, and then navigate to:
Documentation > User’s Guide and other publications >
Networking Guide
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 7
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Warranty information Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
•In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
•Set up the printer near a properly grounded and easily accessible electrical outlet.
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust.
–Away from stray staples and paper clips.
–Away from the direct airflow of air conditioners, heaters, or ventilators.
–Free from direct sunlight and humidity extremes.
•Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 8
4
3
1
2
5
1Right side 152.4 mm (6 in.)
2Front 508 mm (20 in.)
3Left side 76.2 mm (3 in.)
4Rear 101.6 mm (4 in.)
5Top 254 mm (10 in.)
Printer configurations
2
1
3
4
Learning about the printer 9
1Printer control panel
2Standard bin
3250-sheet tray (Tray 1)
4Manual feeder
5Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)
Using the printer control panel
21 3
8749 6 5
Use the To
1Menus button Open the menus.
Notes:
•The menus are available only when the printer is in Ready state.
•Pressing the button while in a menu item lets you return to the top level menu screen.
2Display View printing options as well as status and error messages.
3Sleep button Enable Sleep mode or Hibernate mode.
Notes:
•Pressing any hard button, sending a print job, or performing a power on reset with the
main power switch wakes the printer from Sleep mode.
•Pressing the Sleep button or performing a power on reset with the main power switch
wakes the printer from Hibernate mode.
4Stop button Stop printer activity.
5Right arrow button •Scroll through menus or move between screens and menu options.
•Increase the numeric value of an option or setting being displayed.
6Select button •Select menu options.
•Save settings.
7Left arrow button •Scroll through menus or move between screens and menu options.
•Decrease the numeric value of an option or setting being displayed.
8Back button Return to the previous screen.
9Indicator light Determine the status of the printer.
Learning about the printer 10
Understanding the colors of the Sleep button and indicator
lights
The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.
Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
Off The printer is off, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely off for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Using the Embedded Web Server
Note: This feature is available only in network printers or printers connected to print servers.
If the printer is installed on a network, then you can use the Embedded Web Server to do the following:
•View the virtual display of the printer control panel.
•Check the status of the printer supplies.
•Configure supply notifications.
•Configure printer settings.
•Configure network settings.
•View reports.
To access the Embedded Web Server for your printer:
1Obtain the printer IP address:
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Notes:
–An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
–If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Open a Web browser, and then type the printer IP address in the address field.
3Press Enter.
The Embedded Web Server page appears.
Learning about the printer 11
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.
Available internal option
Memory card
DDR3 DIMM
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Additional printer setup 12
An optional memory card can be purchased separately and attached to the controller board.
1Access the controller board at the back of the printer.
Note: This task requires a flat‑head screwdriver.
2Turn the screws counterclockwise to remove them.
3Slightly open the controller board access cover, and then shift to the right to remove it.
1
2
Additional printer setup 13
4Locate the memory card connector on the controller board.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or
connectors.
5Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may
damage the memory card.
Additional printer setup 14
6Align the notch (1) on the memory card with the ridge (2) on the connector.
21
7Push the memory card straight into the connector, and then push it into the controller board wall until it clicks into
place.
1
2
Additional printer setup 15
8Reattach the cover.
1
2
9Turn the screws clockwise to lock the cover.
Installing hardware options
Order of installation
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Install the printer and any optional tray in the following order:
•Optional 650-sheet duo tray with integrated multipurpose feeder
•Printer
Installing a 650‑sheet duo tray
The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.
Additional printer setup 16
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.
2Place the tray in the location chosen for the printer.
3Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
Additional printer setup 17
4Install the dust cover.
Note: When the printer software and any options are installed, it may be necessary to manually add the options in
the printer driver to make them available for print jobs. For more information, see “Updating available options in the
printer driver” on page 20.
Attaching cables
Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Make sure to match the following:
•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area
shown while actively printing. A loss of data or a malfunction can occur.
Additional printer setup 18
1
2
4
3
Use the To
1USB printer port Connect the printer to a computer.
2Ethernet port Connect the printer to a network.
3USB port Attach an optional wireless network adapter.
4Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up the printer software
Installing the printer software
Notes:
•If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.
•Close all open software programs before installing the printer software.
1Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to www.lexmark.com, and then navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software
installer package
2Do either of the following:
•If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to
appear.
If the installation dialog does not appear, then do the following:
Additional printer setup 19
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
aClick , or click Start and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
cPress Enter, or click OK.
Note: D is the letter of your CD or DVD drive.
In Macintosh
Click the CD icon on the desktop.
•If you are using the downloaded software installer from the Web, then double‑click the installer that you have
saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Note: If you are prompted to run your software installation package, then click Run.
3Click Install, and then follow the instructions on the computer screen.
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.
For Windows users
1Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type control printers.
cPress Enter, or click OK.
2Depending on your device, do either of the following:
•Press and hold the printer you want to update.
•Right‑click the printer you want to update.
3From the menu that appears, do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
4Click the Configuration tab.
Additional printer setup 20
5Do either of the following:
•Click Update Now ‑ Ask Printer.
•Under Configuration Options, manually add any installed hardware options.
6Click Apply.
For Macintosh users
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
•System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2Add any installed hardware options, and then click OK.
Networking
Notes:
•Purchase a MarkNetTM N8352 wireless network adapter first before setting up the printer on a wireless network.
For information on installing the wireless network adapter, see the instruction sheet that came with the
adapter.
•A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the
printer.
•A valid, unique IP address for the printer to use on the network
•The network gateway
•The network mask
•A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to
use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can
physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a
damaged cable.
Additional printer setup 21
Installing the printer on an Ethernet network
For Windows users
1Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to www.lexmark.com, and then navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software
installer package
2Do either of the following:
•If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to
appear.
If the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
aClick , or click Start and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
cPress Enter, or click OK.
Note: D is the letter of your CD or DVD drive.
•If you are using the downloaded software installer from the Web, then double‑click the installer that you have
saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Note: If you are prompted to run your software installation package, then click Run.
3Click Install, and then follow the instructions on the computer screen.
4Select Ethernet connection, and then click Continue.
5Attach the Ethernet cable when instructed to do so.
6Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.
7Follow the instructions on the computer screen.
For Macintosh users
1Allow the network DHCP server to assign an IP address to the printer.
2Obtain the printer IP address either:
•From the printer control panel
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Additional printer setup 22
3Install the printer driver on the computer.
aInsert the Software and Documentation CD, and then double‑click the installer package for the printer.
bFollow the instructions on the computer screen.
cSelect a destination, and then click Continue.
dFrom the Easy Install screen, click Install.
eType the user password, and then click OK.
All the necessary applications are installed on the computer.
fClick Close when installation is complete.
4Add the printer.
•For IP printing:
aFrom the Apple menu, navigate to either of the following:
–System Preferences > Print & Scan
–System Preferences > Print & Fax
bClick +.
cIf necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
dClick the IP tab.
eType the printer IP address in the address field, and then click Add.
•For AppleTalk printing:
Notes:
–Make sure AppleTalk is activated on your printer.
–This feature is supported only in Mac OS X version 10.5.
aFrom the Apple menu, navigate to:
System Preferences > Print & Fax
bClick +, and then navigate to:
AppleTalk > select your printer > Add
Preparing to set up the printer on a wireless network
Notes:
•Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
•Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
Additional printer setup 23
•Security Method—There are four basic options for Security Method:
–WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
–WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
–802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X user name and password
•Certificates
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
–If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point, or contact
your system support person.
–To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
Before connecting the printer to a wireless network, make sure that:
•The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more
information, see the documentation that came with your access point.
•A wireless network adapter installed in your printer is attached and working properly. For more information, see
the instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration method
1From the printer control panel, navigate to:
> Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected
Setup > > Start Push Button Method >
2Follow the instructions on the printer display.
Additional printer setup 24
Using the Personal Identification Number (PIN) method
1From the printer control panel, navigate to:
> Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected
Setup > > Start PIN Method >
2Copy the eight‑digit WPS PIN.
3Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
•The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access point.
5Enter the eight‑digit PIN, and then save the setting.
Connecting the printer to a wireless network using the printer software
Using the Wireless Setup Utility (Windows only)
The Wireless Setup Utility lets you:
•Configure the printer to join an existing wireless network.
•Add a printer to an existing ad hoc network.
•Change the wireless settings after installation.
•Install the printer on additional network computers.
Installing the Wireless Setup Utility
1Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to www.lexmark.com, and then navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system
Note: The software installer package containing the Wireless Setup Utility is found in the drivers section.
2Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
aClick , or click Start and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
Additional printer setup 25
cPress Enter or click OK.
Note: D is the letter of your CD or DVD drive.
3Follow the instructions on the computer screen.
Launching the Wireless Setup Utility
Notes:
•Make sure the printer is turned on.
•Make sure a wireless network adapter is installed in your printer and is working properly.
1Run the utility.
In Windows 8
From the Search charm, type printer home, and then navigate to:
Apps list > Printer Home > Settings > Wireless Setup Utility
In Windows 7 or earlier
aClick or Start.
bClick All Programs or Programs, and then select the printer program folder from the list.
cSelect your printer, and then navigate to:
Printer Home > Settings > Wireless Setup Utility
2Follow the instructions on the computer screen.
Using the Wireless Setup Assistant (Macintosh only)
The Wireless Setup Assistant lets you:
•Configure the printer to join an existing wireless network.
•Add a printer to an existing ad hoc network.
•Change the wireless settings after installation.
•Install the printer on additional network computers.
Installing the Wireless Setup Assistant
1Go to the Lexmark Web site at http://support.lexmark.com.
2Download the latest Wireless Setup Assistant application.
3Double‑click the downloaded software installer package.
4Follow the instructions on the computer screen.
Launching the Wireless Setup Assistant
Notes:
•Make sure the printer is turned on.
Additional printer setup 26
•Make sure a wireless network adapter installed in your printer is attached and working properly.
1From the Finder, navigate to:
Applications > select your printer folder
2Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.
Note: If you encounter problems while running the application, then click
?
.
Connecting the printer to a wireless network using the Embedded Web Server
Before you begin, make sure that:
•Your printer is connected temporarily to an Ethernet network.
•A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer control panel. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Network/Ports > Wireless.
3Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and
channel.
4Click Submit.
5Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the
printer back on.
6To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]
section, see if the status is Connected.
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option, and then install it again.
•Network setup page—If your printer is connected to a network or connected to a print server, print a network
setup page to verify the network connection. This page also provides important information that aids network
printing configuration.
Additional printer setup 27
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly.
Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings.
When you select and save other settings from the menus, they replace the factory default settings as user default
settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.
From the printer control panel, navigate to:
> Reports > > Menu Settings Page >
Printing a network setup page
If the printer is connected to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1From the printer control panel, navigate to:
> Reports > > Network Setup Page >
Note: If an optional print server is installed, then Print Network [x] Setup Page appears.
2Check the first section of the network setup page and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult your system support person for a solution, and then print another network setup page.
Additional printer setup 28
Loading paper and specialty media
The selection and handling of paper and specialty media can affect how reliably documents print. For more information,
see “Avoiding jams” on page 125 and “Storing paper” on page 46.
Setting the paper size and type
1From the printer control panel, navigate to:
> Paper Menu > > Paper Size/Type >
2Press the arrow buttons until Tray [x] Size or Tray [x] Type appears, and then press .
3Select a setting, and then press .
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus.
Notes:
•The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the multipurpose
feeder and manual feeder.
•The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the
multipurpose feeder and manual feeder.
1From the printer control panel, navigate to:
> Paper Menu > > Universal Setup
2Press the arrow buttons until Units of Measure, Portrait Height, or Portrait Width appears,
and then press .
3Select a setting, and then press .
Loading the 250‑sheet tray
The printer has one standard 250‑sheet tray (Tray 1) with an integrated manual feeder. The 250‑sheet tray and the
optional 650‑sheet duo tray with an integrated multipurpose feeder support the same paper sizes and types and are
loaded in the same way.
1Pull out the tray completely.
Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may cause a
jam.
Loading paper and specialty media 29
2Squeeze, and then slide the width guide tab to the correct position for the paper you are loading.
2
1
3Squeeze, and then slide the length guide tab to the correct position for the paper you are loading.
1
2
Loading paper and specialty media 30
Notes:
•Use the paper size indicators on the bottom of the tray to help position the guides.
•If the paper is longer than letter‑size paper, then push the length guide and the length guide tab to extend it.
2
1
4Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
Loading paper and specialty media 31
5Load the paper stack with the recommended printable side faceup.
6Insert the tray.
7From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the
tray.
Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.
Loading the 650‑sheet duo tray
The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The tray
is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the same paper types
and sizes. The only differences are the look of the guide tabs and the location of the paper size indicators.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
Loading paper and specialty media 32
1
2
3
1Length guide tab
2Paper size indicator
3Width guide tab
Loading the multipurpose feeder
1Push the multipurpose feeder latch to the left.
Loading paper and specialty media 33
2Open the multipurpose feeder.
3Pull the multipurpose feeder extender.
Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
4Prepare the paper for loading.
•Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
•Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.
•Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
Loading paper and specialty media 34
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
5Locate the maximum paper fill indicator and tab.
Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper
guides.
1
2
5
43
1Width guide tab
2Maximum paper fill indicator
3Width guide
4Feeder extender
5Paper size indicator
6Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
•Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge
entering the printer first.
Loading paper and specialty media 35
•Load envelopes with the flap side up and against the right side of the paper guide.
Notes:
•Do not load or close the multipurpose feeder while a job is printing.
•Load only one size and type of paper at a time.
•Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder
and is not bent or wrinkled.
7From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the
tray.
Loading the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on different types of paper one
sheet at a time.
1Load a sheet of paper into the manual feeder:
•Printable side facedown for one-sided printing
•Printable side faceup for two‑sided (duplex) printing
Note: There are different ways for loading letterhead depending on the mode of printing.
One‑sided printing using a letterhead Two‑sided printing using a letterhead
ABC
ABC
Loading paper and specialty media 36
•Load envelope with the flap side up and against the right side of the paper guide.
2Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
3Adjust the paper guides to the width of the paper loaded.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.
Linking and unlinking trays
When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray
becomes empty, paper will feed from the next linked tray. We recommend giving all unique paper, such as letterhead
and different colored plain papers, a different custom type name so that the trays they are in will not automatically
link.
Linking and unlinking trays
Note: This feature applies only in network printers.
1Open a Web browser, and then type the printer IP address in the address field.
Loading paper and specialty media 37
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Paper Menu.
3Change the tray settings to specify the paper size and type for the tray.
•To link trays, make sure the paper size and type for the tray match with that of the other tray.
•To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.
4Click Submit.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer.
The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are
not properly configured.
Creating a custom name for a paper type
Assigning a Custom Type [x] name to a tray enables you to link or unlink the tray to another tray. Use the same Custom
Type [x] name for each tray that you want to link.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Navigate to:
Settings > Paper Menu > Custom Names > type a name > Submit
Note: The custom name will replace Custom Type [x] under the “Custom Types” and “Paper Size and Type”
menus.
3Navigate to:
Custom Types > select a paper type > Submit
Assigning a custom paper type name
Assign a custom paper type name to a tray when linking or unlinking trays.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
Loading paper and specialty media 38
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Paper Menu > Custom Name.
3Type a name for the paper type, and then click Submit.
4Select a custom type, and then verify that the correct paper type is associated with the custom name.
Note: Plain Paper is the factory default paper type for all user‑defined custom names.
Configuring a custom name
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Paper Menu > Custom Types.
3Select the custom name you want to configure, then select a paper or specialty media type, and then click
Submit.
Loading paper and specialty media 39
Paper and specialty media guide
Using specialty media
Tips on using letterhead
•Use letterhead designed specifically for laser printers.
•Print a test page on the letterhead being considered for use before buying large quantities.
•Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
•Page orientation is important when printing on letterhead.
Source Printing Printable side Paper orientation
Trays
ABC
One‑sided Faceup Load the sheet
with the top edge
entering the
printer first.
Trays
ABC
Two‑sided Facedown Load the sheet
with the bottom
edge entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable
for laser printers.
Paper and specialty media guide 40
Source Printing Printable side Paper orientation
Manual feeder
ABC
One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Manual feeder
ABC
Two‑sided Faceup Load the sheet
with the bottom
edge entering the
printer first.
Multipurpose feeder One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable
for laser printers.
Paper and specialty media guide 41
Source Printing Printable side Paper orientation
Multipurpose feeder
ABC
Two‑sided Faceup Load the sheet
with the bottom
edge entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable
for laser printers.
Tips on using transparencies
Print a test page on the transparencies being considered for use before buying large quantities.
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
transparencies loaded in the tray.
•Print a test page on the transparencies being considered for use before buying large quantities.
•Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
•Use transparencies designed specifically for laser printers.
•Avoid getting fingerprints on the transparencies to prevent print quality problems.
•Before loading transparencies, flex, fan, and straighten the stacks to prevent sheets from sticking together.
Tips on using envelopes
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
envelopes loaded in the tray.
•Print samples on the envelopes being considered for use before buying large quantities.
•Use envelopes designed specifically for laser printers.
•For best performance, use envelopes made from 90‑g/m2 (24‑lb) paper or 25% cotton.
•Use only new envelopes from undamaged packages.
•To optimize performance and minimize jams, do not use envelopes that:
–Have excessive curl or twist.
–Are stuck together or damaged in any way.
–Have windows, holes, perforations, cutouts, or embossing.
–Have metal clasps, string ties, or folding bars.
–Have an interlocking design.
–Have postage stamps attached.
–Have any exposed adhesive when the flap is in the sealed or closed position.
Paper and specialty media guide 42
–Have bent corners.
–Have rough, cockle, or laid finishes.
•Adjust the width guides to fit the width of the envelopes.
•Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges on a
level surface.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes.
Tips on using labels
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the labels
loaded in the tray.
•Print samples on labels being considered for use before buying large quantities.
•For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
•Use labels designed specifically for laser printers.
•Do not use labels with slick backing material.
•Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge
warranties.
•Do not use labels with exposed adhesive.
•Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly affect print quality.
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the card
stock loaded in the tray.
•Print samples on the card stock being considered for use before buying large quantities.
•Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.
•Preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper feed
problems.
•Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges on a
level surface.
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the
paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Paper and specialty media guide 43
Weight
The printer trays can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. The multipurpose
feeder can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75‑g/m2 (20‑lb)
bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend 90 g/m2 (24 lb) or
heavier paper.
Note: Duplex printing is supported from 60–105‑g/m2 (16–28‑lb) bond grain long paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is
too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time to several days if the storage or transportation environment is very different from the printer environment.
Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
•Always use new, undamaged paper.
•Before loading paper, know the recommended printable side of the paper. This information is usually indicated on
the paper package.
Paper and specialty media guide 44
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
•Use grain long for 60–90 g/m2 (16–24 lb) paper.
•Use only forms and letterhead printed using an offset lithographic or engraved printing process.
•Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Using recycled paper and other office papers
As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for
use in laser (electrophotographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that
represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor
and discipline. Many factors are taken into consideration both separately and as a whole, including the following:
•Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
•Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
•Moisture content (Business papers should have low moisture: 4–5%.)
•Bending resistance and proper stiffness means optimum feeding through the printer.
•Thickness (impacts how much can be loaded into a tray)
•Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
•Surface friction (determines how easily sheets can be separated)
•Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)
•Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control
over foreign matter. And while recycled papers are one good path to printing in an environmentally responsible manner,
they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates
more carbon emissions than does normal paper production. However, using recycled papers enables better resource
management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To
gain a better understanding of the impact of printers on the environment, the company commissioned a number of
life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions
caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive
manufacturing processes required to make paper.
Paper and specialty media guide 45
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is
one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help
customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers
who demonstrate their commitment to sustainable forestry practices.
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained.
However, the following paper choice guidelines will help alleviate the environmental impact of printing:
1Minimize paper consumption.
2Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and
socially responsible forest management and restoration practices.
3Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight paper,
or recycled paper.
Unacceptable paper examples
Test results indicate that the following paper types are at risk for use with laser printers:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
•Preprinted papers with chemicals that may contaminate the printer
•Preprinted papers that can be affected by the temperature in the printer fuser
•Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software
application to successfully print on these forms.)
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough-edged, rough or heavily textured surface papers or curled papers
•Recycled papers that fail EN12281:2002 (European testing)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple part forms or documents
For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found
at the Environmental Sustainability link.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most
label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity
between 40 and 60 percent.
•Store paper in cartons, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper
help keep the paper clean, dry, and flat.
Paper and specialty media guide 46
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and weights of
paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper sizes as the
optional 550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
Paper size and dimension Standard 250‑sheet
tray
Optional 650‑sheet duo tray Manual
feeder
Duplex
mode
550‑sheet tray Multipurpose
feeder
A4
210 x 297 mm (8.3 x 11.7 in.)
1 1 1
A5
148 x 210 mm (5.83 x 8.3 in.)
1 2 1 X
A6
105 x 148 mm (4.1 x 5.8 in.)
XX 1X
JIS B5
182 x 257 mm (7.2 x 10.1 in.)
1 1 1 X
Letter
216 x 279 mm (8.5 x 11 in.)
1 1 1
Legal
216 x 356 mm (8.5 x 14 in.)
1 1 1
Executive
184 x 267 mm (7.3 x 10.5 in.)
1 1 1 X
Oficio (Mexico)
216 x 340 mm (8.5 x 13.4 in.)
1 1 1
Folio
216 x 330 mm (8.5 x 13 in.)
1 1 1
Statement
140 x 216 mm (5.5 x 8.5 in.)
XX 1X
1 Source supports paper size without size sensing.
2 Universal is only supported in the standard 250‑ and optional 550‑sheet tray if the paper size is from 148 x 215.9 mm
(5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3 Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm
(3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and
length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Paper and specialty media guide 47
Paper size and dimension Standard 250‑sheet
tray
Optional 650‑sheet duo tray Manual
feeder
Duplex
mode
550‑sheet tray Multipurpose
feeder
Universal
76 x 127 mm (3 x 5 in.) to
216 x 356 mm (8.5 x 14 in.)
XX 1,3 1,3 X
Universal
148 x 210 mm (5.8 x 8.3 in)
to 216 x 356 mm (8.5 x 14
in).
1,2 1,2 4
7 3/4 Envelope (Monarch)
98 x 191 mm (3.9 x 7.5 in.)
XX 1X
9 Envelope
98 x 225 mm (3.9 x 8.9 in.)
XX 1X
10 Envelope
105 x 241 mm (4.1 x 9.5 in.)
XX 1X
DL Envelope
110 x 220 mm (4.3 x 8.7 in.)
XX 1X
C5 Envelope
162 x 229 mm (6.4 x 9 in.)
XX 1X
B5 Envelope
176 x 250 mm (6.9 x 9.8 in.)
XX 1X
Other Envelope
98 x 162 mm (3.9 x 6.3 in.)
up to 176 x 250 mm
(6.9 x 9.8 in.)
XX 1X
1 Source supports paper size without size sensing.
2 Universal is only supported in the standard 250‑ and optional 550‑sheet tray if the paper size is from 148 x 215.9 mm
(5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3 Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm
(3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4 Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches) and
length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Supported paper types and weights
Notes:
•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper as the
550‑sheet tray. The integrated multipurpose feeder supports different paper sizes, types, and weights.
•Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper and specialty media guide 48
Paper type 250‑sheet tray 650‑sheet duo tray Manual feeder Duplex mode
550‑sheet tray Multipurpose feeder
Plain Paper
Card Stock X
Transparency X X
Recycled
Glossy
Labels X
Bond
Envelope XX X
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton X
Custom Type [x]
Paper and specialty media guide 49
Printing
Printing a document
Printing a document
1From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded.
2Send the print job:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup.
cAdjust the settings, if necessary.
dClick OK > Print.
For Macintosh users
aCustomize the settings in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the paper loaded.
3Click OK.
bCustomize the settings in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the Print dialog and pop‑up menus, adjust the settings if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or
select the appropriate tray or feeder.
3Click Print.
Printing in black and white
From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality menu > > Print Mode > > Black Only >
Adjusting toner darkness
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Printing 50
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
3Adjust the toner darkness, and then click Submit.
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality Menu > > Toner Darkness
2Set the toner darkness, and then press .
Using Max Speed and Max Yield
Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield.
•Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The printer
prints in color unless Black Only is selected in the printer driver.
•Max Yield—This lets you switch from black to color based on the color content found on each page. This is the
factory default setting. Frequent color mode switching can result to slower printing if the content of pages is mixed.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Setup Menu.
3From the Printer Usage list, select Max Speed or Max Yield.
4Click Submit.
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > > Print Settings > > Setup Menu >
2From the Printer Usage list, select Max Speed or Max Yield.
3Press .
Printing 51
Printing information pages
For more information on printing information pages, see “Printing a menu settings page” on page 28 and “Printing a
network setup page” on page 28.
Printing a font sample list
From the printer control panel, navigate to either of the following:
> Reports > > Print Fonts > > PCL Fonts >
or
> Reports > > Print Fonts > > PostScript Fonts >
Printing from a mobile device
To download a compatible mobile printing application, visit www.lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Canceling a print job
Canceling a print job from the printer control panel
From the printer control panel, press > .
Canceling a print job from the computer
For Windows users
1Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type control printers.
cPress Enter, or click OK.
2Double‑click the printer icon.
3Select the print job you want to cancel.
4Click Delete.
Printing 52
For Macintosh users
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan > select your printer > Open Print Queue
•System Preferences > Print & Fax > select your printer > Open Print Queue
2From the printer window, select the print job you want to cancel, and then delete it.
Printing 53
Understanding the printer menus
Menus list
Supplies Paper Menu Reports Settings
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Black or Color Imaging Kit
Maintenance Kit
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Print Demo
Asset Report
General Settings
Print Settings
Security Network/Ports2
Set Date and Time Active NIC
Standard Network1
Standard USB
1 Depending on the printer setup, this menu item appears as Standard Network or Network [x].
2 The menu items in this menu appear only in network printers or printers connected to print servers.
Supplies menu
Use To
Cyan, Magenta, Yellow, or Black Toner Cartridge
Nearly Low
Low
Very Low
Replace
Missing
Defective
Missing or Unresponsive
Unsupported
Invalid Region
OK
Non‑genuine Lexmark Cartridge
Show the status of the cyan, magenta, yellow, or black toner
cartridge.
Understanding the printer menus 54
Use To
Black or Color Imaging Kit
Nearly Low
Low
Very Low
Replace
Missing
Defective
Missing or Unresponsive
Unsupported
OK
Non‑genuine Lexmark Imaging Kit
Show the status of the black or color imaging kit.
Waste Toner Bottle
Near Full
Replace
Missing
OK
Show the status of the waste toner bottle.
Maintenance Kit
Nearly Low
Low
Very Low
Replace
OK
Show the status of the maintenance kit.
Paper menu
Default Source menu
Use To
Default Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, set Configure MP to "Cassette" for Multipurpose
Feeder to appear as a menu setting.
•If two trays contain paper of the same size and type, and the trays have
the same settings, then the trays are automatically linked. When one tray
is empty, the print job continues using the linked tray.
Understanding the printer menus 55
Paper Size/Type menu
Use To
Tray [x] Size
A4
A5
JIS‑B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Universal
Specify the size of the paper loaded in each tray.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in each tray.
Notes:
•Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.
•If available, a user‑defined name will appear instead of Custom Type [x].
•Use this menu to configure automatic tray linking.
•Only the 250-sheet tray supports transparency.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 56
Use To
Multipurpose Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the paper loaded in the multipurpose feeder.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Size to appear as a menu.
•The multipurpose feeder does not automatically detect the paper size.
Make sure the paper size is set.
Multipurpose Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in the multipurpose feeder.
Notes:
•Custom [x] is the factory default setting.
•From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 57
Use To
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
Specify the size of the paper being manually loaded.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper being manually loaded.
Notes:
•Plain Paper is the factory default setting.
•From the Paper menu, set Configure MP to Manual in order for Manual
Paper Type to appear as a menu.
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the envelope being manually loaded.
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Custom Type [x]
Specify the type of the envelope being manually loaded.
Note: Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 58
Configure MP menu
Use To
Configure MP
Cassette
Manual
First
Determine when the printer selects paper from the multipurpose feeder.
Notes:
•Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
•Manual sets the multipurpose feeder only for manual‑feed print jobs.
•First configures the multipurpose feeder as the primary paper source.
Substitute Size menu
Use To
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
Substitute a specified paper size if the requested paper size is not available.
Notes:
•All Listed is the factory default setting. All available substitutions are
allowed.
•Off indicates that no size substitutions are allowed.
•Setting a size substitution lets the print job continue without Change
Paper appearing.
Paper Texture menu
Use To
Plain Texture
Smooth
Normal
Rough
Specify the relative texture of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Texture
Smooth
Normal
Rough
Specify the relative texture of the card stock loaded.
Notes:
•Normal is the factory default setting.
•The options appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specify the relative texture of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Normal
Rough
Specify the relative texture of the recycled paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 59
Use To
Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the glossy paper loaded.
Note: Normal is the factory default setting.
Heavy Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Labels Texture
Smooth
Normal
Rough
Specify the relative texture of the labels loaded.
Note: Normal is the factory default setting.
Bond Texture
Smooth
Normal
Rough
Specify the relative texture of the bond paper loaded.
Note: Rough is the factory default setting.
Envelope Texture
Smooth
Normal
Rough
Specify the relative texture of the envelopes loaded.
Note: Normal is the factory default setting.
Letterhead Texture
Smooth
Normal
Rough
Specify the relative texture of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Texture
Smooth
Normal
Rough
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Texture
Smooth
Normal
Rough
Specify the relative texture of the colored paper loaded.
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specify the relative texture of the light paper loaded.
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy paper loaded.
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specify the relative texture of the cotton paper loaded.
Understanding the printer menus 60
Use To
Custom [x] Texture
Smooth
Normal
Rough
Specify the relative texture of the custom paper loaded.
Notes:
•Normal is the factory default setting.
•The options appear only if custom type is supported.
Paper Weight menu
Use To
Plain Weight
Light
Normal
Heavy
Specify the relative weight of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Weight
Light
Normal
Heavy
Specify the relative weight of the card stock loaded.
Note: Normal is the factory default setting.
Transparency Weight
Light
Normal
Heavy
Specify the relative weight of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Weight
Light
Normal
Heavy
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the glossy paper loaded.
Note: Normal is the factory default setting.
Heavy Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Labels Weight
Light
Normal
Heavy
Specify the relative weight of the labels loaded.
Note: Normal is the factory default setting.
Bond Weight
Light
Normal
Heavy
Specify the relative weight of the bond paper loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 61
Use To
Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting.
Rough Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the rough envelope loaded.
Note: Heavy is the factory default setting.
Letterhead Weight
Light
Normal
Heavy
Specify the relative weight of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Weight
Light
Normal
Heavy
Specify the relative weight of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Weight
Light
Normal
Heavy
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Light Weight
Light
Specify that the relative weight of the paper loaded is light.
Heavy Weight
Heavy
Specify that the relative weight of the paper loaded is heavy.
Rough/Cotton Weight
Light
Normal
Heavy
Specify the relative weight of the rough or cotton paper loaded.
Note: Normal is the factory default setting.
Custom [x] Weight
Light
Normal
Heavy
Specify the relative weight of the custom paper loaded.
Notes:
•Normal is the factory default setting.
•The options appear only when the custom type is supported.
Understanding the printer menus 62
Paper Loading menu
Use To
Cardstock Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Cardstock as the paper type.
Recycled Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Recycled as the paper type.
Glossy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Glossy as the paper type.
Heavy Glossy Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy Glossy as the paper type.
Labels Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Labels as the paper type.
Bond Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Bond as the paper type.
Letterhead Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Preprinted as the paper type.
Colored Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Colored as the paper type.
Light Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Light as the paper type.
Heavy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy as the paper type.
Rough/Cotton Loading
Off
Determine and set two‑sided printing for all print jobs that specify
Rough/Cotton as the paper type.
Notes:
•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
Printing Preferences or the Print dialog.
•Off is the factory default setting for all the menus.
Understanding the printer menus 63
Use To
Custom [x] Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom type is
supported.
Notes:
•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
Printing Preferences or the Print dialog.
•Off is the factory default setting for all the menus.
Custom Types menu
Use To
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Associate a paper or specialty media type with a factory default Custom Type [x]
name or a user‑defined custom name created in the Embedded Web Server or
MarkVisionTM Professional.
Notes:
•Paper is the factory default setting for Custom Type [x].
•The custom media type must be supported in the selected tray or feeder
in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Specify a paper type when Recycled is selected.
Notes:
•Paper is the factory default setting.
•The Recycled paper type must be supported in the selected tray or
feeder in order to print from that source.
Universal Setup menu
Use To
Units of Measure
Inches
Millimeters
Identify the units of measure.
Notes:
•Inches is the US factory default setting.
•Millimeters is the international factory default setting.
Understanding the printer menus 64
Use To
Portrait Width
3–8.5 inches
76–216 mm
Set the width for portrait orientation.
Notes:
•If the width exceeds the maximum, then the printer uses the
maximum width allowed.
•8.5 inches is the US factory default setting. You can increase the
width in 0.01‑inch increments.
•216 mm is the international factory default setting. You can increase
the width in 1‑mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Set the width for portrait orientation.
Notes:
•If the height exceeds the maximum, then the printer uses the
maximum height allowed.
•14 inches is the US factory default setting. You can increase the
height in 0.01‑inch increments.
•356 mm is the international factory default setting. You can increase
the height in 1‑mm increments.
Reports menu
Reports menu
Use To
Menu Settings Page Print a report containing information about paper loaded in trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information.
Device Statistics Print a report containing printer statistics such as supply information and details
about printed pages.
Network Setup Page Print a report containing information about the network printer settings, such as
the TCP/IP address.
Note: This menu appears only in network printers or printers connected to
print servers.
Network [x] Setup Page Print a report containing information on network printer settings, such as the
TCP/IP address information.
Notes:
•This menu item is available only when more than one network option is
installed.
•This menu item appears only in network printers or in printers connected
to print servers.
Profiles List Print a list of profiles stored in the printer.
Understanding the printer menus 65
Use To
Print Fonts
PCL Fonts
PostScript Fonts
Print a report in English of all the fonts available for the printer language currently
set in the printer.
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the available
fonts for each language.
Print Demo
Demo Page
[list of available demo pages]
Print demo files that are available in the RIP code, the flash option, and the disk
option.
Asset Report Print a report containing asset information including the printer serial number
and model name. The report contains text and UPC bar codes that can be scanned
into an asset database.
Network/Ports
Active NIC menu
Use To
Active NIC
Auto
[list of available network cards]
Allow the printer to connect to a network.
Notes:
•Auto is the factory default setting.
•This menu item appears only if an optional network adapter is installed.
Standard Network or Network [x] menu
Note: Only active ports appear in this menu.
Use To
PCL SmartSwitch
On
Off
Set the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language.
Notes:
•On is the factory default setting.
•If PCL SmartSwitch is enabled, then the printer uses PostScript emulation.
•If PCL SmartSwitch is disabled, then the printer does not examine incoming
data and it uses the default printer language specified in the Setup menu.
PS SmartSwitch
On
Off
Set the printer to automatically switch to PS emulation when a print job requires it,
regardless of the default printer language.
Notes:
•On is the factory default setting.
•If PS SmartSwitch is enabled, then the printer uses PostScript emulation.
•If PS SmartSwitch is disabled, then the printer does not examine incoming
data and it uses the default printer language specified in the Setup menu.
Understanding the printer menus 66
Use To
NPA Mode
Off
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Network Buffer
Disabled
Auto
3KB to [maximum size allowed]
Set the size of the network input buffer.
Notes:
•Auto is the factory default setting.
•The value can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
On
Off
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto is the factory default setting.
•Off filters print jobs using the standard protocol.
•On processes raw binary PostScript print jobs.
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Display and set the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Reports menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > Reports
•Network/Ports > Network [x] > Network [x] Setup > Reports
Use To
Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.
Understanding the printer menus 67
Network Card menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > Network Card
•Network/Ports > Network [x] > Network [x] Setup > Network Card
Use To
View Card Status
Connected
Disconnected
View the connection status of the network card.
View Card Speed View the speed of an active network card.
Network Address
UAA
LAA
View the network addresses.
Job Timeout
0, 10–225 seconds
Set the amount of time it takes for a network print job to be canceled.
Notes:
•90 seconds is the factory default setting.
•A setting value of 0 disables the timeout.
•If a value between 1 and 9 is selected, then Invalid appears on the
display, and the value is not saved.
TCP/IP menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > TCP/IP
•Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Set Hostname Set the current TCP/IP hostname.
IP Address View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCP
On
Off
Specify the DHCP address and parameter assignment.
Note: On is the factory default setting.
Enable RARP
On
Off
Specify the RARP address assignment setting.
Note: Off is the factory default setting.
Understanding the printer menus 68
Use To
Enable BOOTP
On
Off
Specify the BOOTP address assignment setting.
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Send files to the printer using the built‑in FTP server.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enable the built-in Web server (Embedded Web Server) which lets you monitor and
manage the printer remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Enable DDNS
Yes
No
View or change the current DDNS setting.
Note: Yes is the factory default setting.
Enable mDNS
Yes
No
View or change the current mDNS setting.
Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address [x] View or change the current DNS server address.
Enable HTTPS
Yes
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > IPv6
•Network/Ports > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Enable IPv6
On
Off
Enable IPv6 in the printer.
Note: On is the factory default setting.
Auto Configuration
On
Off
Specify whether or not the wireless network adapter accepts the
automatic IPv6 address configuration entries provided by a router.
Note: On is the factory default setting.
Understanding the printer menus 69
Use To
View Hostname Set the host name.
Note: These settings can be changed only from the Embedded Web
Server.
View Address
View Router Address
Enable DHCPv6
On
Off
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Wireless menu
Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless
network adapter.
To access the menu, navigate to:
•Network/Ports > Network [x] > Network [x] Setup > Wireless
Use To
Wi‑Fi Protected Setup (WPS)
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
•Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given period of time.
•Start PIN Method connects the printer to a wireless network when
a PIN on the printer is entered into the wireless settings of the
access point.
Enable/Disable WPS Auto‑detection
Enable
Disable
Automatically detect the connection method that an access point with
WPS uses—Start Push Button Method or Start PIN Method.
Note: Disable is the factory default setting.
Network Mode
BSS Type
Infrastructure
Ad hoc
Specify the network mode.
Notes:
•Infrastructure is the factory default setting. This lets the printer
access a network using an access point.
•Ad hoc configures wireless connection directly between the printer
and a computer.
Compatibility
802.11b/g
802.11b/g/n
Specify the wireless standard for the wireless network.
Note: The 802.11b/g/n is the factory default setting.
Choose Network Select an available network for the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.
Understanding the printer menus 70
AppleTalk menu
Note: This menu appears only in printer models that are connected to an Ethernet network or when an optional
wireless network adapter is installed.
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > AppleTalk
•Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
Activate
Yes
No
Enable or disable AppleTalk support.
Note: Yes is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded Web
Server.
View Address Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded Web
Server.
Set Zone
[list of zones available on the network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Standard USB menu
Use To
PCL SmartSwitch
On
Off
Set the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
•On is the factory default setting.
•If PCL SmartSwitch is enabled, then the printer uses PostScript emulation.
•If PCL SmartSwitch is disabled, then the printer does not examine incoming
data and it uses the default printer language specified in the Setup menu.
PS SmartSwitch
On
Off
Set the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
•On is the factory default setting.
•If PS SmartSwitch is enabled, then the printer uses PostScript emulation.
•If PS SmartSwitch is disabled, then the printer does not examine incoming data
and it uses the default printer language specified in the Setup menu.
Understanding the printer menus 71
Use To
NPA Mode
On
Off
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
•Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
•The printer automatically restarts when changing the setting from the printer
control panel. The menu selection is then updated.
USB Buffer
Disabled
Auto
3K to [maximum size allowed]
Set the size of the USB input buffer.
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any jobs already buffered in the printer hard
disk are printed before normal processing resumes.
•The USB buffer size value can be changed in 1KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is enabled or
disabled.
•To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
•The printer automatically restarts when the setting is changed from the printer
control panel. The menu selection is then updated.
Mac Binary PS
On
Off
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto is the factory default setting.
•On processes raw binary PostScript print jobs.
•Off filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Set the network address, netmask, and gateway information for an external print
server.
Note: This menu is available only when the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
ENA Gateway
yyy.yyy.yyy.yyy
Security menu
Set Date and Time menu
Use To
Current Date and Time View the current date and time settings for the printer.
Note: The date and time are set in YYYY‑MM‑DD HH:MM format.
Understanding the printer menus 72
Use To
Manually Set Date and Time
[input date/time]
Enter the date and time.
Note: Setting the date and time using this menu automatically sets Enable NTP to
Off.
Time Zone
[list of time zones]
Select the time zone.
Note: GMT is the factory default setting.
Automatically observe DST
On
Off
Set the printer to use the applicable daylight saving time (DST) start and end times
associated with the printer Time Zone setting.
Note: On is the factory default setting.
Enable NTP
On
Off
Enable Network Time Protocol, which synchronizes the clocks of devices on a
network.
Notes:
•On is the factory default setting.
•Enable NTP is automatically set to Off if you manually set the date and time.
Understanding the printer menus 73
Settings menu
General settings
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text that appears on the display.
Note: Not all languages are available for all printers, and you may
need to install special hardware for those languages to appear.
Show Supply Estimates
Show estimates
Do not show estimates
Display the estimates of the supplies on the printer control panel,
Embedded Web Server, menu settings, and the device statistics
reports.
Note: “Show estimates” is the factory default setting.
Eco‑Mode
Off
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
•Off is the factory default setting. Off resets the printer to its
factory default settings.
•Energy minimizes the power used by the printer.
•Energy/Paper minimizes the use of power, paper, and
specialty media.
•Paper minimizes the amount of paper and specialty media
needed for a print job by duplexing each page.
Understanding the printer menus 74
Use To
Quiet Mode
Off
On
Reduce the amount of noise produced by the printer.
Notes:
•Off is the factory default setting. This setting supports the
performance specifications of your printer.
•On configures the printer to produce as little noise as
possible.
•Setting Quiet Mode to Off allows for optimal printing of color-
rich documents.
Run Initial Setup
Yes
No
Run the setup wizard.
Notes:
•Yes is the factory default setting.
•When the setup wizard is complete, the default setting
becomes No.
Paper Sizes
US
Metric
Specify the default paper measurement.
Notes:
•US is the factory default setting.
•The initial setting is determined by your country or region
selection in the initial setup wizard.
Alarms
Alarm Control
Cartridge Alarm
Set an alarm to sound when the printer requires user intervention.
Available options for each alarm type are:
Off
Single
Continuous
Notes:
•Single is the factory default setting. This sets the alarm as
three quick beeps.
•Off means no alarm will sound.
•Single sounds three quick beeps.
•Continuous repeats three beeps every 10 seconds.
Timeouts
Sleep Mode
Disabled
1–60
Specify the number of minutes of inactivity before the printer enters
a reduced power state.
Notes:
•30 is the factory default setting.
•Disabled appears only when Energy Conserve is set to Off.
Understanding the printer menus 75
Use To
Timeouts
Hibernate Timeout
Disabled
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time the printer waits before it goes into
Hibernate mode.
Notes:
•Disabled is the factory default setting for Class A and Class B
printers in all countries except for European Union countries,
Switzerland, and Canada.
•3 days is the factory default setting for Class B printers in all
European Union countries, Switzerland, and Canada.
•When the Hibernate Timer expires, the printer uses Ethernet
connection to check the value of “Hibernate Timeout on
Connection.”
•When “Hibernate Timeout on Connection” is set to Do Not
Hibernate, the device never automatically hibernates.
•When “Hibernate Timeout on Connection” is set to Hibernate,
the device follows the value of Hibernate Timeout, except
when it is set to Disabled.
Timeouts
Screen Timeout
15–300
Set the amount of time (in seconds) the printer waits before
returning the display to the Ready state.
Note: 30 is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time (in seconds) the printer waits to receive an
end‑of‑job message before canceling the remainder of the print job.
Notes:
•90 is the factory default setting.
•When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
•Print Timeout is available only when using PCL. This setting
has no effect on PostScript emulation print jobs.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time (in seconds) the printer waits for additional
data before canceling a print job.
Notes:
•40 is the factory default setting.
•Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL
emulation print jobs.
Error Recovery
Auto Reboot
Reboot when idle
Reboot always
Reboot never
Set the printer to restart when an error is encountered.
Note: “Reboot always” is the factory default setting.
Understanding the printer menus 76
Use To
Error Recovery
Max Auto Reboots
1–20
Set the number of automatic restarts the printer can perform.
Notes:
•5 is the factory default setting.
•When the number of automatic restarts equivalent to the
values of this setting has been reached, the printer displays
the applicable error instead of restarting.
Print Recovery
Auto Continue
Disabled
5–255 sec
Let the printer automatically continue printing from certain offline
situations when not resolved within the specified period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
Off
Auto
Specify whether the printer reprints jammed pages.
Notes:
•Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the pages
is needed for other printer tasks.
•On sets the printer to always reprint jammed pages.
•Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Let the printer successfully print a page that may not have printed
otherwise.
Notes:
•Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
•On sets the printer to process the whole page so the entire
page prints.
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to recognize the Hibernate Timeout setting even
when an active Ethernet connection exists.
Note: Do Not Hibernate is the factory default setting.
Press Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short press
of the Sleep button.
Notes:
•Sleep is the factory default setting.
•Do Nothing ignores any Sleep button presses regardless of
duration.
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long press
of the Sleep button.
Note: Do Nothing is the factory default setting. Do Nothing
ignores any Sleep button presses regardless of duration.
Understanding the printer menus 77
Use To
Factory Defaults
Do Not Restore
Restore Now
Return the printer settings to the factory default settings.
Notes:
•Do Not Restore is the factory default setting. Do Not Restore
keeps the user‑defined settings.
•Restore Now returns all printer settings to the factory default
settings except those in the Network/Ports menu. All
downloads stored in the RAM are deleted. Downloads stored
in flash memory are not affected.
Print settings
Setup menu
Use To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
•PS Emulation is the factory default setting. PS Emulation uses
a PS interpreter for processing print jobs.
•PCL Emulation uses a PCL interpreter for processing print
jobs.
•Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Print Area
Normal
Fit To Page
Whole Page
Set the logical and physical printable area.
Notes:
•Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image.
•Fit to Page fits the page content into the selected paper size.
•Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary. This
setting affects only pages printed using a PCL 5e interpreter
and has no effect on pages printed using the PCL XL or
PostScript interpreter.
Printer Usage
Max Yield
Max Speed
Set color toner use in printing.
Note: Max Yield is the factory default setting.
Understanding the printer menus 78
Use To
Black Only Mode
On
Off
Set the printer to print text and graphics using only the black toner
cartridge.
Notes:
•Off is the factory default setting.
•The setting value does not affect the ability of the printer to
generate color output from flash drive print jobs.
Resource Save
On
Off
Specify how the printer handles temporary downloads, such as
fonts and macros stored in the RAM, when the printer receives a
job that requires more than the available memory.
Notes:
•Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
•On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, then Memory full [38] appears, but
downloads are not deleted.
Finishing menu
Use To
Sides (Duplex)
1 sided
2 sided
Specify whether two‑sided (duplex) printing is set as the default setting for all print
jobs.
Notes:
•“1 sided” is the factory default setting.
•You can set two‑sided printing from the software program.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and pop‑up
menus.
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to paper orientation.
Notes:
•Long Edge is the factory default setting. This assumes binding along the long
edge of the page (left edge for portrait and top edge for landscape).
•Short Edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999
Specify the default number of copies for each print job.
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Understanding the printer menus 79
Use To
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,1,1) (2,2,2)” is the factory default setting.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
•Off is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job when
Collate is set to On. When Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Source
Tray [x]
Manual Feeder
Specify the paper source for separator sheets.
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specify that multiple‑page images be printed on one side of a paper.
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print per side.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple‑page images.
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of images and whether they are in portrait
or in landscape orientation.
•This setting affects jobs only when Paper Saver is set to any value other than
Off.
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation of a multiple‑page document.
Notes:
•Auto is the factory default setting.
•This setting affects jobs only when Paper Saver is set to any value other than
Off.
Understanding the printer menus 80
Use To
Paper Saver Border
None
Solid
Print a border around each page.
Notes:
•None is the factory default setting.
•This setting affects jobs only when Paper Saver is set to any value other than
Off.
Quality menu
Use To
Print Mode
Color
Black Only
Specify whether images are printed in black and white or in color.
Notes:
•Color is the factory default setting.
•The printer driver is capable of overriding this setting.
Color Correction
Auto
Off
Manual
Adjust the color output on the printed page.
Notes:
•Auto is the factory default setting. This applies different color conversion tables
to each object on the printed page.
•Off turns off color correction.
•Manual allows customization of the color tables using the settings available from
the Manual Color menu.
•Due to the differences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed page.
Print Resolution
1200 dpi
4800 CQ
Specify the printed output resolution in dots per inch or in color quality (CQ).
Note: 4800 CQ is the factory default setting.
Toner Darkness
1–5
Lighten or darken the printed output.
Notes:
•4 is the factory default setting.
•Selecting a smaller number can help conserve toner.
Understanding the printer menus 81
Use To
Enhance Fine Lines
On
Off
Enable a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts.
Notes:
•Off is the factory default setting.
•To set this option using the Embedded Web Server, type the network printer IP
address in the Web browser address field.
•You can set this option from the software program.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and pop‑up
menus.
Color Saver
On
Off
Reduce the amount of toner used for graphics and images. The amount of toner used
for text is not reduced.
Notes:
•Off is the factory default setting.
•On overrides Toner Darkness settings.
RGB Brightness
‑6 to 6
Adjust the printed output either by lightening or darkening it. You can conserve toner
by lightening the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of printed objects.
Note: 0 is the factory default setting.
RGB Saturation
0–5
Adjust saturation in color outputs.
Note: 0 is the factory default setting.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Adjust color in printed output by increasing or decreasing the amount of toner being
used for each color.
Note: 0 is the factory default setting.
Understanding the printer menus 82
Use To
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used in the
printer.
Notes:
•Selecting any setting prints the sample.
•Color samples consist of a series of colored boxes along with the RGB or CMYK
combination that creates the color observed. These pages can be used to help
decide which combinations to use to get the printed output you want.
•To access a complete list of color sample pages using the Embedded Web Server,
type the network printer IP address in the Web browser address field.
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
Notes:
•sRGB Display is the factory default setting for RGB Image. This applies a color
conversion table to an output that matches the colors displayed on a computer
monitor.
•sRGB Vivid is the factory default setting for RGB Text and RGB Graphics. This
applies a color table that increases saturation. This is preferred for business
graphics and text.
•Vivid applies a color conversion table that produces brighter, more saturated
colors.
•“Display—True Black” applies a color conversion table that uses only black toner
for neutral gray colors.
•Off turns off color conversion.
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
Off
Notes:
•US CMYK is the factory default setting. This applies a color conversion table that
tries to produce output that matches SWOP color output.
•Euro CMYK is the international factory default setting. This applies a color
conversion table that tries to produce output that matches Euroscale color
output.
•Vivid CMYK increases color saturation for the US conversion table.
•Off turns off color conversion.
Understanding the printer menus 83
Use To
Spot Color Replacement Assign specific CMYK values to named spot colors.
Note: This menu is available only in the Embedded Web Server.
Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make
adjustments for color variations in output.
Notes:
•Adjusting color starts when the menu is selected. Adjusting color appears
on the display until the process is finished.
•Color variations in output sometimes result from changeable conditions such as
room temperature and humidity. Color adjustments are made on printer
algorithms. Color alignment is also recalibrated in this process.
Utilities menu
Use To
Activate Hex Trace Assist in isolating the source of a print job problem.
Notes:
•When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
•To exit or deactivate Hex Trace, turn off or reset the printer.
Coverage Estimator
Off
On
Provide an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
XPS menu
Use To
Print Error Pages
Off
On
Print a page containing information on errors, including XML markup errors.
Note: Off is the factory default setting.
PDF menu
Use To
Scale to Fit
Yes
No
Scale page content to fit the selected paper size.
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Print annotations in a PDF.
Note: Do Not Print is the factory default setting.
Understanding the printer menus 84
PostScript menu
Use To
Print PS Error
On
Off
Print a page containing the PostScript error.
Note: Off is the factory default setting.
Lock PS Startup Mode
On
Off
Allow users to disable the SysStart file.
Note: Off is the factory default setting.
Image Smoothing
On
Off
Enhance the contrast and sharpness of low‑resolution images and smoothen
their color transitions.
Notes:
•Off is the factory default setting.
•Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Use To
Font Source
Resident
Download
All
Specify the set of fonts used in the Font Name menu.
Notes:
•“Resident” is the factory default setting. It shows the factory default set
of fonts downloaded in the RAM.
•“Download” shows all the fonts downloaded in the RAM.
•“All” shows all fonts available to any option.
Font Name
Courier 10
Identify a specific font and where it is stored.
Note: Courier 10 is the factory default setting.
Symbol Set
10U PC‑8
12U PC‑850
Specify the symbol set for each font name.
Notes:
•10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the
international factory default setting.
•A symbol set is a set of alphabetical and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs, such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Change the point size for scalable typographic fonts.
Notes:
•12 is the factory default setting.
•Point size refers to the height of the characters in the font. One point
equals approximately 0.014 of an inch. This can be increased or decreased
in 0.25‑point increments.
Understanding the printer menus 85
Use To
PCL Emulation Settings
Pitch
0.08–100.00
Specify the font pitch for scalable monospaced fonts.
Notes:
•10 is the factory default setting.
•Pitch refers to the number of fixed‑space characters per inch (cpi). This
can be increased or decreased in 0.01‑cpi increments.
•For non‑scalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specify the orientation of text and graphics on a page.
Notes:
•Portrait is the factory default setting. It prints text and graphics parallel to
the short edge of the page.
•Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
Specify the number of lines that print on each page.
Notes:
•60 is the U.S. factory default setting. 64 is the international default
setting.
•The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the paper size
and orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Set the printer to print on A4‑size paper.
Notes:
•198 mm is the factory default setting.
•The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specify whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command.
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
Off
Specify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
Note: Off is the factory default setting.
Understanding the printer menus 86
Use To
Tray Renumber
Assign Multipurpose Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Envelope
Off
None
0–199
Configure the printer to work with printer software or programs that use
different source assignments for trays and feeders.
Notes:
•“Off” is the factory default setting.
•“None” ignores the Select Paper Feed command. This option appears only
when it is selected by the PCL 5e interpreter.
•“0–199” allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Show the factory default setting assigned to each tray or feeder.
Tray Renumber
Restore Defaults
Yes
No
Restore all tray and feeder assignments to the factory default settings.
Understanding the printer menus 87
HTML menu
Use To
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do not
specify a font.
Use To
Font Size
1–255 pt
Set the default font size for HTML documents.
Notes:
•12 pt is the factory default setting.
•Font size can be increased in 1‑point increments.
Scale
1–400%
Scale the default font for HTML documents.
Notes:
•100% is the factory default setting.
•Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Set the page orientation for HTML documents.
Note: Portrait is the factory default setting.
Understanding the printer menus 88
Use To
Margin Size
8–255 mm
Set the page margin for HTML documents.
Notes:
•19 mm is the factory default setting.
•Margin size can be increased in 1‑mm increments.
Backgrounds
Do Not Print
Print
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Image menu
Use To
Auto Fit
On
Off
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.
Invert
On
Off
Invert bitonal monochrome images.
Notes:
•Off is the factory default setting.
•This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scale the image to fit the selected paper size.
Notes:
•Best Fit is the factory default setting.
•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Set the image orientation.
Note: Portrait is the factory default setting.
Understanding the printer menus 89
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
To quickly save paper and energy, select a setting for the Eco-Mode in the General Settings menu.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 45.
Conserving supplies
Use both sides of the paper
If your printer model supports duplex printing, then you can control whether print appears on one or two sides of the
paper by selecting 2‑sided printing from the Print dialog or from the Lexmark Toolbar.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
selecting a setting from the Multipage printing (N‑Up) section of the Print dialog screen.
Check your first draft for accuracy
Before printing or making multiple copies of a document:
•Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the
document will look like before you print it.
•Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 125.
Saving money and the environment 90
Saving energy
Using Eco‑Mode
Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
1From the printer control panel, navigate to:
> Settings > > General Settings > > Eco‑Mode > > select the setting you want
Use To
Off Use the factory default settings for all settings associated with Eco‑Mode. This setting supports the
performance specifications for your printer.
Energy Reduce energy use, especially when the printer is idle.
•Printer engine motors do not start until a document is ready to print. You may notice a short delay
before the first page is printed.
•The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Paper •Enable the automatic two‑sided (duplex) printing feature.
•Turn off print log features.
2Press .
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
1From the printer control panel, navigate to:
> Settings > > General Settings > > Quiet Mode > > select a setting you want
Use To
On Reduce printer noise.
•Print jobs will process at a reduced speed.
•Printer engine motors do not start until a document is
ready to print. There is a short delay before the first
page is printed.
•The alarm control and cartridge alarm sounds are
turned off.
•The printer will ignore the Advance Start command.
Off Use factory default settings. This setting supports the
performance specifications of the printer.
Note: Selecting Photo from the printer driver may disable
Quiet Mode and provide better print quality and full
speed printing.
2Press .
Saving money and the environment 91
Adjusting Sleep mode
To save energy, decrease the number of minutes before the printer enters Sleep mode. You can choose from 1 to 60
minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Timeouts.
3In the Sleep Mode field, enter the number of minutes you want the printer to wait before it enters Sleep mode.
4Click Submit.
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > > General Settings > > Timeouts > > Sleep Mode >
2In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode.
3Press .
Using Hibernate mode
Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices
are powered down safely.
Note: Hibernate mode can be scheduled.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If your are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Sleep Button Settings.
3From the “Press Sleep Button” or “Press and Hold Sleep Button” drop‑down menu, select Hibernate.
4Click Submit.
Note: If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
Saving money and the environment 92
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > > General Settings >
2Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears, and
then press .
3Press the arrow buttons until Hibernate appears, and then press .
Notes:
•When Press Sleep Button is set to Hibernate, a short press of the Sleep button sets the printer to Hibernate
mode.
•When Press and Hold Sleep Button is set to Hibernate, a long press of the Sleep button sets the printer to
Hibernate mode.
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a
reduced power state.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Timeouts.
3From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the printer
to wait before it goes into a reduced power state.
4Click Submit.
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > General Settings Timeouts Hibernate Timeout
2Select the number of hours, days, weeks, or month you want the printer to wait before it enters Hibernate Timeout,
and then press .
Saving money and the environment 93
Using Schedule Power Modes
Schedule Power Modes lets the user schedule when the printer goes into a reduced power state or into the Ready
state.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Schedule Power Modes.
3From the Action menu, select the power mode.
4From the Time menu, select the time.
5From the Day(s) menu, select the day or days.
6Click Add.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Find the product type you want to recycle, and then select your country or region from the list.
3Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
Saving money and the environment 94
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
1Go to www.lexmark.com/recycle.
2From the Toner Cartridges section, select your country or region.
3Follow the instructions on the computer screen.
Saving money and the environment 95
Securing the printer
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory (RAM) to
temporarily buffer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to
store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
•The printer is being decommissioned.
•The printer is being moved to a different department or location.
•The printer is being serviced by someone from outside your organization.
•The printer is being removed from your premises for service.
•The printer is being sold to another organization.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffered
data, simply turn off the printer.
Erasing non‑volatile memory
1Turn off the printer.
2From the printer control panel, hold down and the right arrow button while turning the printer on. Release
the buttons only when the Configuration menu appears.
3Press the arrow buttons until Wipe All Settings appears, and then press .
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4Press the arrow buttons until Exit Config Menu appears, and then press .
The printer will perform a power‑on reset, and then return to normal operating mode.
Securing the printer 96
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored
in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Securing the printer 97
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and
supplies, may cause damage to your printer.
Cleaning printer parts
Cleaning the printer
Note: You may need to perform this task after every few months.
Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer
warranty.
1Make sure that the printer is turned off and unplugged from the electrical outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
2Remove paper from the standard bin, multipurpose feeder, and manual feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
5Make sure all areas of the printer are dry before sending a new print job.
Checking the status of parts and supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of parts and supplies
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Device Status > More Details.
Maintaining the printer 98
Using the printer control panel
From the printer control panel, navigate to:
> Reports > > Device Statistics >
Note: You can view the status of parts and supplies in the “Supply Information” section of the pages printed.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy may
vary significantly and is dependent on many factors, such as actual document content, print quality settings, and
other printer settings.
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption is
different from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing
supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume
future supplies consumption based on the International Organization for Standardization* test methods and page
content.
* Average continuous black or composite CMY declared cartridge yield in accordance with ISO/IEC 19798.
Ordering supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact
the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies
or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party
supplies or parts can affect warranty coverage. Damage caused by the use of third-party supplies or parts is not covered
by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver
unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or its associated components.
Ordering toner cartridges
Notes:
•Estimated cartridge yield is based on the ISO/IEC 19798 standard.
•Extremely low print coverage for extended periods of time may negatively affect actual yield.
Maintaining the printer 99
Return program cartridges
Item United States and Canada European Union (EU),
European Economic Area
(EEA), and Switzerland
Africa, Middle East, Central
Eastern Europe (Non‑EU),
Commonwealth of
Independent States (CIS),
Asia Pacific, and Latin
America
Return program toner cartridges
Black 701K 702K 708K
Cyan 701C 702C 708C
Magenta 701M 702M 708M
Yellow 701Y 702Y 708Y
High yield return program toner cartridges
Black 701HK 702HK 708HK
Cyan 701HC 702HC 708HC
Magenta 701HM 702HM 708HM
Yellow 701HY 702HY 708HY
For more information on countries located in each region, visit www.lexmark.com/regions.
Regular cartridges
Item Worldwide
High yield regular toner cartridges
Black 700H1
Cyan 700H2
Magenta 700H3
Yellow 700H4
For more information on countries located in each region, visit www.lexmark.com/regions.
Ordering imaging kits
Item All countries and regions
Black imaging kit 700Z1
Color imaging kit 700Z5
Ordering a waste toner bottle
Item All countries and regions
Waste toner bottle C540X75G
Maintaining the printer 100
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
•Direct sunlight
•Temperatures above 35°C (95°F)
•High humidity above 80%
•Salty air
•Corrosive gases
•Heavy dust
Replacing supplies
Replacing the waste toner bottle
1
2
4 3
1Top door
2Waste toner bottle
3Right side cover
4Front door
1Unpack the replacement waste toner bottle.
2Open the front door.
Maintaining the printer 101
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
3Slide the release latch on the right side of the printer, and then open the top door.
2
1
4Remove the right side cover.
1
2
Maintaining the printer 102
5Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
1
2
6Seal the used waste toner bottle in the enclosed packaging.
For more information, see “Recycling Lexmark products” on page 94.
7Insert the replacement waste toner bottle.
Maintaining the printer 103
8Insert the right side cover.
9Close the top door.
10 Close the front door.
Replacing a black and color imaging kit
1Open the front door.
Maintaining the printer 104
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Slide the release latch on the right side of the printer, and then open the top door.
2
1
3Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.
1
2
Maintaining the printer 105
4Remove the right side cover.
1
2
5Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
1
2
6Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
Maintaining the printer 106
7Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
1
2
8Unpack the replacement black and color imaging kit.
Notes:
•Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units.
•Black imaging kit includes the imaging kit and the black developer unit.
9Seal the used imaging kit in the bag that the replacement imaging kit came.
For more information, see “Recycling Lexmark products” on page 94.
Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units . Dispose only
the black developer unit.
Maintaining the printer 107
10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side.
11 Remove the red packing strip and the attached fabric from the developer units.
12 Gently insert the yellow, cyan, magenta, and black developer units.
Note: Make sure each developer unit is inserted into a matching color slot.
13 Remove the red packing strip from the imaging kit.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing so may
affect the quality of future print jobs.
Maintaining the printer 108
14 Align, and then insert the imaging kit.
15 Gently, but firmly push the blue levers down until the imaging kit fits into place.
Note: Make sure that the imaging kit is fully seated.
Maintaining the printer 109
16 Insert the waste toner bottle.
17 Insert the right side cover.
Maintaining the printer 110
18 Insert the toner cartridges.
19 Close the top door.
20 Close the front door.
Maintaining the printer 111
Replacing toner cartridges
Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under
warranty.
Note: Reduced print quality may result from using non‑Lexmark toner cartridges.
1Slide the release latch on the right side of the printer, and then open the top door.
2
1
2Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
1
2
Maintaining the printer 112
3Unpack the new toner cartridge, and then remove its packaging.
4Align the new toner cartridge, and then press the cartridge down until it fits into place.
5Close the top door.
6Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing.
For more information, see “Recycling Lexmark products” on page 94.
Maintaining the printer 113
Replacing a developer unit
Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
1Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Slide the release button on the right side of the printer, and then open the top door.
2
1
Maintaining the printer 114
3Lift the toner cartridge handle, and then gently pull it from the imaging kit.
1
2
4Remove the right side cover.
1
2
Maintaining the printer 115
5Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
1
2
6Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
7Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
1
2
Maintaining the printer 116
8Remove the used developer unit.
9Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.
10 Remove the red shipping cover from the developer unit.
11 Insert the developer unit.
Maintaining the printer 117
12 Align, and then insert the imaging kit.
13 Gently, but firmly push the blue levers down until the imaging kit fits into place.
Note: Make sure that the imaging kit is fully seated.
Maintaining the printer 118
14 Replace the waste toner bottle.
15 Insert the right side cover.
Maintaining the printer 119
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Shipping the printer
When shipping the printer, use the original packaging.
Maintaining the printer 121
Managing the printer
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server —
Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Checking the virtual display
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, network, and supplies.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Reports, and then click the type of report you want to view.
Configuring supply notifications from the Embedded Web
Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
end‑of‑life by setting the selectable alerts.
Notes:
•You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
•All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the
end‑of‑life supply condition. E‑mail alert is available for all supply conditions.
Managing the printer 122
•The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some
supply conditions.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Supply Notifications.
3From the drop‑down menu for each supply, select one of the following notification options:
Notification Description
Off The normal printer behavior for all supplies occurs.
E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of the
supply appears on the menus page and status page.
Warning The printer shows the warning message and generates an email about the status of the
supply. The printer does not stop when the supply condition is reached.
Continuable Stop1The printer stops processing jobs when the supply condition is reached. The user needs to
press a button to continue printing.
Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced to
continue printing.
1 The printer generates an e-mail about the status of the supply when supply notification is enabled.
2 The printer stops when some supplies become empty to prevent damage.
4Click Submit.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click the Copy Printer Settings.
3To change the language, select a language from the drop-down menu, and then click Click here to submit language.
4Click Printer Settings.
5Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6Click Copy Printer Settings.
Managing the printer 123
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings. For more information, see “Printing a menu settings page” on page 28.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All
Settings option. For more information, see “Erasing non‑volatile memory” on page 96.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in the RAM are deleted.
From the printer control panel, navigate to:
> Settings > > General Settings > > Factory Defaults > > Restore Now >
Managing the printer 124
Clearing jams
Avoiding jams
Load paper properly
•Make sure paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not remove a tray while the printer is printing.
•Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.
•Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.
Clearing jams 125
•Do not slide the paper into the tray. Load paper as shown in the illustration.
•Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly
against the paper or envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load wrinkled, creased, damp, bent, or curled paper.
•Flex, fan, and straighten paper before loading it.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure the paper size and type are set correctly on the computer or printer control panel.
•Store paper per manufacturer recommendations.
Understanding jam messages and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer
display. Open the doors, covers, and trays indicated on the display to remove the jam.
Clearing jams 126
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not
guarantee that the page will print.
7
5
6
3
2
4
1
Jam location Message on the display What to do
1Standard bin Jam, standard bin [203.xx] Remove the jammed paper.
2Fuser Jam, fuser. Open front
door. [202.xx]
Open the front door, pull the tab and hold the fuser cover
down, and then remove the jammed paper.
3Front door Jam, front door [20y.xx] Open the front door, and then remove the jammed paper.
4Duplex Jam, duplex area. Open front
door. [23y.xx]
Open the front door, and then remove the jammed paper.
5Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and then remove the jammed
paper.
6Manual feeder Jam, manual feeder [251.xx] Remove the jammed paper.
7Multipurpose feeder Jam, MP feeder [250.xx] Push the paper release lever to lift the paper rollers, and
then remove the jammed paper.
Clearing jams 127
Jam, manual feeder [251.xx]
1Pull out the standard 250-sheet tray (Tray 1) and manual feeder.
2Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Insert the tray.
4From the printer control panel, press to clear the message and continue printing.
Jam, Multipurpose feeder [250.xx]
1Push the paper release lever in the multipurpose feeder to access the jammed paper, and then gently pull out the
paper.
Note: Make sure all paper fragments are removed.
Clearing jams 128
1
2
2Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
3Reload paper into the multipurpose feeder.
Clearing jams 129
4Slide the paper guide until it lightly rests against the edge of the paper stack.
5From the printer control panel, press to clear the message and continue printing.
Jam, standard bin [203.xx]
1Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2From the printer control panel, press to clear the message and continue printing.
Jam, front door [20y.xx]
1Open the front door.
Clearing jams 130
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the front door.
4From the printer control panel, press to clear the message and continue printing.
Jam, duplex area. Open front door. [23y.xx]
1Open the front door.
Clearing jams 131
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the front door.
4From the printer control panel, press to clear the message and continue printing.
Jam, fuser. Open front door. [202.xx]
1Open the front door.
Clearing jams 132
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2Pull the green lever to open the fuser cover.
3Hold down the fuser cover, and then remove the jammed paper.
Note: Make sure all paper fragments are removed.
Clearing jams 133
4Close the front door.
5From the printer control panel, press to clear the message and continue printing.
Jam, tray [x] [24y.xx]
1Pull out the tray completely.
Note: The message on the printer display determines in which tray the paper jam is located.
Clearing jams 134
2Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Insert the tray.
4From the printer control panel, press to clear the message and continue printing.
Clearing jams 135
Troubleshooting
Understanding the printer messages
Adjusting color
Wait for the process to complete.
Bin full. Remove paper.
Remove the paper stack from the standard bin.
Cannot collate large document [37]
Try one or more of the following:
•From the printer control panel, press to print the portion of the job already stored and begin collating the rest
of the print job.
•Cancel the current print job.
Change [paper source] to [custom string]
Try one or more of the following:
•Load the correct size and type of paper in the tray, and then press on the printer control panel.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
•Cancel the print job.
Change [paper source] to [custom type name]
Try one or more of the following:
•Load the correct size and type of paper in the tray, and then press on the printer control panel.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
•Cancel the print job.
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
•Load the correct size and type of paper in the tray, and then press on the printer control panel.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control panel.
•Cancel the print job.
Troubleshooting 136
Close door
Make sure the right side cover is installed, and then close the front and top doors to clear the message.
[Color] cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, press on the printer control panel to clear the message and
continue printing.
[Color] cartridge nearly low [88.xy]
If necessary, press on the printer control panel to clear the message and continue printing.
[Color] cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies” section of
the User’s Guide.
If necessary, press on the printer control panel to clear the message and continue printing.
Complex page may misprint [39]
Try one or more of the following:
•From the printer control panel, press to clear the message and continue printing.
•Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.
•Cancel the print job.
•Install additional printer memory.
Error reading USB drive. Remove USB.
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
Incompatible tray [x] [59]
Remove, and then reinstall the indicated tray to clear the message.
Insert tray [x]
Insert the indicated tray into the printer.
Troubleshooting 137
Load [paper source] with [custom string]
Try one or more of the following:
•Load the indicated tray or feeder with the correct size and type of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct paper type and size, then it feeds from that tray or
feeder. If the printer cannot find a tray or feeder that has the correct size and type of paper, then it prints from
the default paper source.
•Cancel the current job.
Load [paper source] with [custom type name]
Try one or more of the following:
•Load the tray or feeder with the correct size and type of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds from that tray
or feeder. If the printer cannot find a tray or feeder that has the correct size and type of paper, then it prints
from the default paper source.
•Cancel the current job.
Load [paper source] with [paper size]
Try one or more of the following:
•Load the tray or feeder with the correct size of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct paper size, then it feeds from that tray or feeder. If
the printer cannot find a tray or feeder that has the correct size of paper, then it prints from the default paper
source.
•Cancel the current job.
Load [paper source] with [paper type] [paper size]
Try one or more of the following:
•Load the tray or feeder with the correct size and type of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If the printer finds a tray or feeder that has the correct size and type of paper, then it feeds from that tray
or feeder. If the printer cannot find a tray or feeder that has the correct size and type of paper, then it prints
from the default paper source.
•Cancel the current job.
Troubleshooting 138
Load Manual Feeder with [custom string]
Try one or more of the following:
•Load the feeder with the correct size and type of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from
an automatically selected tray.
•Cancel the current job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
•Load the feeder with the correct size and type of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from
an automatically selected tray.
•Cancel the current job.
Load Manual Feeder with [paper size]
Try one or more of the following:
•Load the feeder with the correct size of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from
an automatically selected tray.
•Cancel the current job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
•Load the feeder with the correct size and type of paper.
•From the printer control panel, press to clear the message and continue printing.
Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from
an automatically selected tray.
•Cancel the current job.
Maintenance kit low [80.xy]
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, press on the printer control panel to clear the message and continue printing.
Troubleshooting 139
Maintenance kit nearly low [80.xy]
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support,
and then report the message.
If necessary, press on the printer control panel to clear the message and continue printing.
Maintenance kit very low, [x] estimated pages remain [80.xy]
You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, press on the printer control panel to clear the message and continue printing.
Memory full [38]
Try one or more of the following:
•From the printer control panel, press to clear the message.
•Decrease the resolution setting.
•Install additional printer memory.
Memory low, no Resource Save [35]
Try one or more of the following:
•From the printer control panel, press to disable Resource Save, clear the message, and continue printing.
•Install additional printer memory.
Network error, port [x] [54]
Try one or more of the following:
•From the printer control panel, press to clear the message and continue printing.
•Unplug the router, wait for 30 seconds, and then plug it back again.
•Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
•Update the network firmware in the printer or the print server. For more information, visit the Lexmark Web site
at http://support.lexmark.com.
Network error, standard port [54]
Try one or more of the following:
•From the printer control panel, press to clear the message and continue printing.
•Unplug the router, wait for 30 seconds, and then plug it back again.
Troubleshooting 140
•Turn off the printer, wait for about 10 seconds, and then turn the printer back on.
•Update the network firmware in the printer or the print server. For more information, visit the Lexmark Web site
at http://support.lexmark.com.
Non‑Lexmark [color] [supply type], see User’s Guide [33.xy]
Note: The supply type can be toner cartridge or imaging kit.
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies
or parts may affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if
third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark
printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by
the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your printer,
press and on the printer control panel simultaneously for 15 seconds to clear the message and continue
printing.
If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install
a genuine Lexmark supply or part.
Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit
www.lexmark.com.
Paper too short [34]
Try one or more of the following:
•Load the correct size of paper in the tray.
•From the printer control panel, press to clear the message and print using a different tray.
•Check the tray length and width guides and make sure the paper is loaded properly in the tray.
•Make sure the correct paper size and type are specified in Print Properties or in the Print dialog.
•Make sure the paper size and type settings are specified in the Paper menu on the printer control panel.
•Make sure the paper size is correctly set. For example, if the Multipurpose Feeder Size is set to Universal, then make
sure the paper is large enough for the data being printed.
•Cancel the print job.
Printer restart. Check last job.
Press on the printer control panel to clear the message and continue printing.
For more information, visit http://support.lexmark.com or contact customer support.
Troubleshooting 141
Rear USB port disabled [56]
Try one or more of the following:
•From the printer control panel, press to clear the message and continue printing.
Note: The printer discards any data received through the USB port.
•From the printer control panel, set USB Buffer to Auto.
Reinstall missing or unresponsive [color] cartridge [31.xy]
Try one or more of the following:
•Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the User’s Guide.
•Remove the unresponsive cartridge, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the
cartridge.
Reinstall missing or unresponsive [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Try one or more of the following:
•Install the missing imaging kit. For more information, see the “Replacing supplies” section of the User’s Guide.
•Remove the unresponsive imaging kit, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the imaging kit may be defective. Replace the
imaging kit.
Reload printed pages in Tray [x]
Try any of the following:
•From the printer control panel, press to clear the message and continue printing the second side of the sheet.
•From the printer control panel, press to cancel the print job.
Remove packaging material, check all
1Remove any remaining packing material from the specified location.
2From the printer control panel, press to clear the message and continue printing.
Replace [color] cartridge, 0 estimated pages remain [88.xy]
Replace the indicated toner cartridge to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or
visit www.lexmark.com.
Troubleshooting 142
Replace [color] cartridge, printer region mismatch [42.xy]
Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
Region number Region
0Global
1 United States, Canada
2 European Union (EU), European Economic Area (EEA), Switzerland
8 Rest of the world
9Invalid
Notes:
•The x and y values represent .xy in the error code that appears on the printer control panel.
•The x and y values must match for printing to continue.
Replace defective [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction
sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or
visit www.lexmark.com.
Replace maintenance kit, 0 estimated pages remain [80.xy]
Visit the Lexmark Web site at http://support.lexmark.com or contact customer support, and then report the message.
The printer is scheduled for maintenance.
Replace missing [color] cartridge [31.xy]
Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies” section
of the User’s Guide.
Replace missing [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies” section of
the User’s Guide.
Replace missing waste toner bottle [82.xy]
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came
with the supply.
Troubleshooting 143
Replace [type] imaging kit, 0 estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Replace the indicated imaging kit to clear the message and continue printing. For more information, see the instruction
sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or
visit www.lexmark.com.
Replace unsupported [color] cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or
visit www.lexmark.com.
Replace unsupported [type] imaging kit [32.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Remove the indicated imaging kit, and then install a supported one to clear the message.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or
visit www.lexmark.com.
Replace waste toner bottle [82.xy]
Replace the waste toner bottle to clear the message.
Supply needed to complete job
A supply needed to complete the job is missing. Cancel the current job.
Too many trays. Remove some. [58]
1Turn off the printer.
2Unplug the power cord from the electrical outlet.
3Remove the extra trays.
4Connect the power cord to the electrical outlet.
5Turn the printer back on.
[Type] imaging kit low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit. If necessary, press on the printer control panel to clear the message and
continue printing.
Troubleshooting 144
[Type] imaging kit nearly low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
If necessary, press on the printer control panel to clear the message and continue printing.
[Type] imaging kit very low, [x] estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies” section of the
User’s Guide.
If necessary, press on the printer control panel to clear the message and continue printing.
Waste toner bottle nearly full [82.xy]
You may need to order a waste toner bottle. If necessary, press on the printer control panel to clear the message
and continue printing.
Weblink server not set up. Contact system administrator.
From the printer control panel, press to clear the message.
Note: If the message appears again, then contact your system support person.
Solving printer problems
Basic printer problems
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep button
to wake the printer
from Sleep mode or
Hibernate mode.
Go to step 3.
Troubleshooting 145
Action Yes No
Step 3
Check if one end of the power cord is plugged into the printer and the
other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other to
a properly grounded
electrical outlet.
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are inserted
in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6. Make sure to match the
following:
•The USB symbol on
the cable with the
USB symbol on the
printer
•The appropriate
Ethernet cable with
the Ethernet port
Step 6
Make sure the electrical outlet is not turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Step 7
Check if the printer is plugged into any surge protectors, uninterruptible
power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible power
supplies, or extension cords?
Connect the printer
power cord directly to
a properly grounded
electrical outlet.
Go to step 8.
Step 8
Check if one end of the printer cable is plugged into a port on the printer
and the other to the computer, print server, option, or other network
device.
Is the printer cable securely attached to the printer and the computer,
print server, option, or other network device?
Go to step 9. Connect the printer
cable securely to the
printer and the
computer, print server,
option, or other
network device.
Step 9
Make sure to install all hardware options properly and remove any packing
material.
Are all hardware options properly installed and all packing material
removed?
Go to step 10. Turn off the printer,
remove all packing
materials, then
reinstall the hardware
options, and then turn
on the printer.
Troubleshooting 146
Action Yes No
Step 10
Check if you have selected the correct port settings in the printer driver.
Are the port settings correct?
Go to step 11. Use correct printer
driver settings.
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12. Install the correct
printer driver.
Step 12
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Is the printer working?
The problem is solved. Contact customer
support.
Printer display is blank
Action Yes No
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is solved. Go to step 2.
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Do Please wait and Ready appear on the printer display?
The problem is solved. Turn off the printer,
and then contact
customer support.
Option problems
Cannot detect memory card
Action Yes No
Make sure the memory card is installed.
aInstall the memory card. For more information, see “Installing a
memory card” on page 12.
Note: Check if the memory card is securely connected to the printer
controller board.
bPrint a menu settings page, and then check if the card is listed in the
Installed Options list.
Is the card listed in the Installed Options list?
The problem is solved. Contact customer
support.
Troubleshooting 147
Cannot detect internal option
Action Yes No
Step 1
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Does the internal option operate correctly?
The problem is solved. Go to step 2.
Step 2
Check if the internal option is properly installed in the controller board.
aTurn off the printer.
bUnplug the power cord from the electrical outlet.
cMake sure the internal option is installed in the appropriate connector
in the controller board.
dTurn the printer back on.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the controller
board.
Step 3
Print a menu settings page, and then check to see if the internal option is
listed in the Installed Options list.
Is the internal option listed in the menu settings page?
Go to step 4. Reinstall the internal
option.
Step 4
Check if the option is available in the printer driver.
It may be necessary to manually add the internal option in the printer
driver to make it available for print jobs. For more information, see
“Updating available options in the printer driver” on page 20.
Is the internal option available in the printer driver?
Go to step 5. Manually add the
internal option in the
printer driver.
Step 5
aCheck if the internal option is selected.
Note: From the application you are using, select the internal option.
For Mac OS X version 9 users, make sure the printer is set up in
Chooser.
bResend the print job.
Does the internal option operate correctly?
The problem is solved. Contact customer
support.
Troubleshooting 148
Tray problems
Action Yes No
Step 1
aOpen the tray and do one or more of the following:
•Check for paper jams or misfeeds.
•Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
•If you are printing on custom‑size paper, then make sure that the
paper guides rest against the edges of the paper.
•Make sure the paper is below the maximum paper fill indicator.
•Make sure paper lies flat in the tray.
bCheck if the tray closes properly.
Is the tray working?
The problem is solved. Go to step 2.
Step 2
aTurn off the printer, then wait about 10 seconds, and then turn the
printer back on.
bResend the print job.
Is the tray working?
The problem is solved. Go to step 3.
Step 3
Check if the tray is installed.
Print a menu settings page, and then check if the tray is listed in the
Installed Options list.
Is the tray listed in the menu settings page?
Go to step 4. Reinstall the tray. For
more information, see
the setup
documentation that
came with the tray.
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see “Updating available
options in the printer driver” on page 20.
Is the tray available in the printer driver?
Go to step 5. Manually add the tray
in the printer driver.
Step 5
Check if the option is selected.
aFrom the application you are using, select the option. For Mac OS X
version 9 users, make sure the printer is set up in Chooser.
bResend the print job.
Is the tray working?
The problem is solved. Contact customer
support.
Troubleshooting 149
Paper feed problems
Jammed pages are not reprinted
Action Yes No
aTurn on jam recovery.
1From the printer control panel, navigate to:
> Settings > > General Settings > > Print
Recovery > > Jam Recovery >
2Press the arrow buttons until On or Auto appears, and then press
.
bResend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact customer
support.
Paper frequently jams
Action Yes No
Step 1
aPull out the tray, and then do one or more of the following:
•Make sure paper lies flat in the tray.
•Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
•Check if the paper guides are aligned against the edges of the
paper.
•Make sure the paper is below the maximum paper fill indicator.
•Check if you are printing on a recommended paper size and type.
bInsert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is solved.
Troubleshooting 150
Action Yes No
Step 3
aReview the tips on avoiding jams. For more information, see “Avoiding
jams” on page 125.
bFollow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact customer
support.
The problem is solved.
Paper jam message remains after jam is cleared
Action Yes No
Open front door and remove all trays.
aClear any jammed pages.
Note: Make sure all paper fragments are removed.
bPress to clear the message and continue printing.
Does the paper jam message remain?
Contact customer
support.
The problem is solved.
Solving print problems
Printing problems
Incorrect characters print
Action Yes No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off the
printer, and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex Trace
mode.
Go to step 2.
Step 2
aFrom the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
bResend the print job.
Do incorrect characters print?
Contact customer
support.
The problem is solved.
Troubleshooting 151
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on paper that is supported by the tray.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 2.
Step 2
aFrom the Paper menu on the printer control panel, set the paper size
and type to match the paper loaded in the tray.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 3.
Step 3
aDepending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 4.
Step 4
aCheck if the trays are not linked.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Contact customer
support.
Large jobs do not collate
Action Yes No
Step 1
aFrom the Finishing menu on the printer control panel, set Collate to
(1,2,3) (1,2,3).
bResend the print job.
Did the job print and collate correctly?
The problem is solved. Go to step 2.
Step 2
aFrom the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the
setting in the Finishing menu.
bResend the print job.
Did the job print and collate correctly?
The problem is solved. Go to step 3.
Troubleshooting 152
Action Yes No
Step 3
Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?
The problem is solved. Contact customer
support.
Printing slows down
Notes:
•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
•The printer speed may be reduced if printing for long periods of time, or printing at elevated temperatures.
Action Yes No
Place letter‑ or A4‑size paper in the tray, and then resend the print job.
Does the print speed increase?
The problem is solved. Contact customer
support.
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
bResend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
aCheck if the printer is plugged in and turned on, and if Ready appears
on the printer display.
bResend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Troubleshooting 153
Action Yes No
Step 4
aCheck if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
bResend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
aTurn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
bResend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Step 6
aRemove, and then reinstall the printer software. For more
information, see “Installing the printer software” on page 19.
Note: The printer software is available at
http://support.lexmark.com.
bResend the print job.
Do the jobs print?
The problem is solved. Contact customer
support.
Print job takes longer than expected
Action Yes No
Step 1
Change the environmental settings of the printer.
aFrom the printer control panel, navigate to:
Settings > General Settings
bSelect Eco‑Mode or Quiet Mode, and then select Off.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is solved. Go to step 2.
Step 2
Reduce the number and size of fonts, the number and complexity of
images, and the number of pages in the print job, and then resend the job
Did the job print?
The problem is solved. Go to step 3.
Troubleshooting 154
Action Yes No
Step 3
aRemove held jobs stored in the printer memory.
bResend the print job.
Did the job print?
The problem is solved. Go to step 4.
Step 4
aDisable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
bResend the print job.
Did the job print?
The problem is solved. Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is solved. Contact customer
support.
Tray linking does not work
Notes:
•The trays can detect paper length.
•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action Yes No
Step 1
aOpen the trays, and then check if they contain paper of the same size
and type.
•Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
•Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
bResend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Step 2
aFrom the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
bResend the print job.
Do the trays link correctly?
The problem is solved. Contact customer
support.
Troubleshooting 155
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
aFrom the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
bSelect a higher setting and then, depending on your printer model,
select or Submit.
cResend the print job.
Did the file print correctly?
The problem is solved. Go to step 2.
Step 2
aCheck the original file for manual page breaks.
bResend the print job.
Did the file print correctly?
The problem is solved. Contact customer
support.
Print quality problems
Characters have jagged or uneven edges
Action Yes No
Step 1
aPrint a font sample list to check if the fonts you are using are supported
by the printer.
1From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2Select PCL Fonts or PostScript Fonts.
bResend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
The problem is solved. Contact customer
support.
Troubleshooting 156
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct positions
for the paper loaded.
bResend the print job.
Is the page or image clipped?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
•From the printer
control panel,
change the paper
size to match the
paper loaded in the
tray.
•From the printer
control panel,
change the paper
type to match the
paper loaded in the
tray.
Step 3
aDepending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
bResend the print job.
Is the page or image clipped?
Go to step 4. The problem is solved.
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Is the page or image clipped?
Contact customer
support.
The problem is solved.
Troubleshooting 157
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
Reduce the toner darkness.
aFrom the Quality menu on the printer control panel, reduce the toner
density.
Note: 4 is the factory default setting.
bResend the print job.
Did the gray background disappear?
The problem is solved. Go to step 2.
Step 2
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Did the gray background disappear?
The problem is solved. Contact customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
aMake sure your software program is using a correct fill pattern.
bResend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is solved.
Troubleshooting 158
Action Yes No
Step 2
aLoad the specified tray or feeder with a recommended type of paper.
bResend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is solved.
Step 3
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Contact customer
support.
The problem is solved.
Incorrect margins on prints
ABCD
ABCD
ABCD
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct positions
for the paper size loaded.
bResend the print job.
Are the margins correct?
The problem is solved. Go to step 2.
Troubleshooting 159
Action Yes No
Step 2
From the printer control panel, set the paper size in the Paper menu to
match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
•Specify the paper
size from the tray
settings to match
the paper loaded in
the tray.
•Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.
Step 3
aDepending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
bResend the print job.
Are the margins correct?
The problem is solved. Contact customer
support.
Paper curl
Action Yes No
Step 1
Move the width and length guides in the tray to the correct positions for
the size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2. Adjust the width and
length guides.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Go to step 3. Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
Step 3
aDepending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
bResend the print job.
Is the paper still curled?
Go to step 4. The problem is solved.
Step 4
aRemove the paper from the tray, and then turn it over.
bResend the print job.
Is the paper still curled?
Go to step 5. The problem is solved.
Troubleshooting 160
Action Yes No
Step 5
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Is the paper still curled?
Contact customer
support.
The problem is solved.
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct positions
for the size of the paper loaded in the tray.
bResend the print job.
Do print irregularities still appear?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
Go to step 3. Do one or more of the
following:
•Specify the paper
size from the tray
settings to match
the paper loaded in
the tray.
•Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.
Step 3
aDepending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
bResend the print job.
Do print irregularities still appear?
Go to step 4. The problem is solved.
Troubleshooting 161
Action Yes No
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in the
tray.
Go to step 5.
Step 5
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Do print irregularities still appear?
Go to step 6. The problem is solved.
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Contact customer
support.
The problem is solved.
Print is too dark
Action Yes No
Step 1
aFrom the Quality menu on the printer control panel, select Color
Adjust.
bResend the print job.
Is the print still too dark?
Go to step 2. The problem is solved.
Step 2
aFrom the Quality menu on the printer control panel, reduce the toner
darkness.
Note: 4 is the factory default setting.
bResend the print job.
Is the print still too dark?
Go to step 3. The problem is solved.
Troubleshooting 162
Action Yes No
Step 3
aFrom the printer control panel, set the paper type, texture, and weight
in the Paper menu to match the paper loaded in the tray.
bResend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Change the paper
loaded in the tray to
match the paper type,
texture, and weight
specified in the tray
settings.
Step 4
aDepending on your operating system, specify the paper type, texture
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Is the print still too dark?
Go to step 5. The problem is solved.
Step 5
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded on
the tray.
Go to step 6.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Is the print still too dark?
Go to step 7. The problem is solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Contact customer
support.
The problem is solved.
Print is too light
Troubleshooting 163
Action Yes No
Step 1
aFrom the Quality menu on the printer control panel, select Color
Adjust.
bResend the print job.
Is the print still too light?
Go to step 2. The problem is solved.
Step 2
aFrom the Quality menu on the printer control panel, increase the toner
darkness.
Note: 4 is the factory default setting.
bResend the print job.
Is the print still too light?
Go to step 3. The problem is solved.
Step 3
From the printer control panel, set the paper type, texture, and weight in
the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Step 4
aDepending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Is the print still too light?
Go to step 5. The problem is solved.
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in the
tray
Go to step 5.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Is the print still too light?
Go to step 7. The problem is solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Contact customer
support.
The problem is solved.
Troubleshooting 164
Printer is printing blank pages
Action Yes No
Step 1
aCheck if there is packing material left on the imaging kit.
1Remove the imaging kit.
2Check if the packing material is properly removed from the imaging
kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
3Reinstall the imaging kit.
bResend the print job.
Is the printer still printing blank pages?
Go to step 2. The problem is solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer still printing blank pages?
Contact customer
support.
The problem is solved.
Printer is printing solid black pages
Troubleshooting 165
Action Yes No
Step 1
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Is the printer printing solid black pages?
Go to step 2. The problem is solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Contact customer
support.
The problem is solved.
Repeating defects appear on prints
)
)
)
Action Yes No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
•25.1 mm (0.98 in.)
•29.8 mm (1.17 in.)
•43.9 mm (1.72 in.)
•45.5 mm (1.79 in.)
•94.2 mm (3.70 in.)
Is the distance between defects equal to one of the listed measurements?
Go to step 2. 1Check if the
distance between
the defects is
equal to one of the
following:
•37.7 mm
(1.48 in.)
•78.5 mm
(3.09 in.)
•95 mm
(3.74 in.)
2Take note of the
distance, and then
contact customer
support or your
service
representative.
Troubleshooting 166
Action Yes No
Step 2
Replace the imaging kit, and then resend the print job.
Do the repeating defects still appear?
Contact customer
support.
The problem is solved.
Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Action Yes No
Step 1
Check if the paper loaded in the tray has the correct paper type and weight.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type and
weight in the tray.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper loaded?
Go to step 3. Change the paper type
and weight to match
the paper loaded in the
tray.
Step 3
aDepending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
bResend the print job.
Do shadow images still appear on prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do shadow images still appear on prints?
Contact customer
support.
The problem is solved.
Troubleshooting 167
Skewed print
) )
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct positions
for the size of the paper loaded.
bResend the print job.
Is the print still skewed?
Go to step 2. The problem is solved.
Step 2
aCheck if you are printing on a paper that is supported by the tray.
bResend the print job.
Is the print still skewed?
Contact customer
support.
The problem is solved.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
aDepending on your operating system, specify the tray or feeder from
Printing Preferences or the Print dialog.
bResend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2. The problem is solved.
Troubleshooting 168
Action Yes No
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Go to step 3. Do one or more of the
following:
•Specify the paper
type and weight
from the tray
settings to match
the paper loaded in
the tray.
•Change the paper
loaded in the tray
to match the paper
type and weight
specified in the tray
settings.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4. The problem is solved.
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Do streaked horizontal lines appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact customer
support.
The problem is solved.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 169
Action Yes No
Step 1
aDepending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Do streaked vertical lines appear on prints?
Go to step 2. The problem is solved.
Step 2
From the printer control panel, set the paper texture, type, and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3. Do one or more of the
following:
•Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
•Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
bResend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is solved.
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact customer
support.
The problem is solved.
Troubleshooting 170
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Does fog or shading disappear from the prints?
The problem is solved. Go to step 2.
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
The problem is solved. Contact customer
support.
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper type
and weight.
Do the paper type and texture match the paper loaded in the tray?
Go to step 2. Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?
From the Paper menu
on the printer control
panel, set the paper
texture.
Contact customer
support.
Troubleshooting 171
Toner specks appear on prints
Action Yes No
Replace the imaging kit, and then resend the print job.
Do toner specks appear on prints?
Contact customer
support.
The problem is solved.
Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
aCheck if you are using a recommended type of transparency.
bResend the print job.
Is the print quality still poor?
Contact customer
support.
The problem is solved.
Uneven print density
Action Yes No
Replace the imaging kit, and then resend the print job.
Is the print density uneven?
Contact customer
support.
The problem is solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Troubleshooting 172
Action Yes No
Step 1
aCheck if your software program is using a correct fill pattern.
bResend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is solved.
Step 2
aFrom the Paper Menu on the printer control panel, check the paper
type and paper weight.
bResend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is solved.
Step 3
Check if you are using a recommended type of paper.
aLoad paper source with a recommended type of paper.
bResend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is solved.
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
bResend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do vertical voids appear on prints?
Contact customer
support.
The problem is solved.
Color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
Troubleshooting 173
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers,
and color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the
amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they
let users modify the color of each object in a document. For more information, see the help information of your
operating system.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer. The
color information is passed through color conversion tables that translate the color into the appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the color you want. The object information determines
the application of color conversion tables. For example, it is possible to apply one type of color conversion table to
text while applying a different color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to process
objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will be implemented.
Manual color correction settings are specific to the type of object being printed (text, graphics, or images), and how
the color of the object is specified in the software program (RGB or CMYK combinations).
Notes:
•Manual color correction is not useful if the software program does not specify colors with RGB or CMYK
combinations. It is also not effective in situations in which the software program or the computer operating
system controls the adjustment of colors.
•When Auto Color Correction is selected, the color conversion tables will generate preferred colors used for
the majority of the documents.
To manually apply a different color conversion table, do the following:
1From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate color
conversion table for the affected object type.
Troubleshooting 174
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be applied
to all incoming color formats.
•sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor.
Note: Black toner usage is optimized for printing photographs.
•Display—True Black—Produces an output that approximates the
colors displayed on a computer monitor. This uses only black toner
to create all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction.
Note: Black toner usage is optimized for printing business graphics.
•Off—No color correction is implemented.
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Offset Publishing) color output.
•Euro CMYK—Applies color correction to approximate Euroscale
color output.
•Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•Off—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are also
available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a
multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is located on
each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box whose color is the closest to the color you want. The color
combination labeled on the box can then be used for modifying the color of the object in a software program. For
more information, see the help information of your operating system.
Note: Manual color correction may be necessary to utilize the selected color conversion table for the particular
object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color Correction
setting being used , the type of object being printed, and how the color of the object is specified in the software
program. When Color Correction is set to Off, the color is based on the print job information, and no color conversion
is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or CMYK
combinations. Additionally, certain situations exist in which the software program or the computer operating
system adjusts the RGB or CMYK combinations specified in the program through color management. The resulting
printed color may not be an exact match of the Color Samples pages.
Troubleshooting 175
Prints on color transparencies appear dark when projected
Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest
projected color quality, transmissive overhead projectors are recommended.
Action Yes No
Step 1
From the printer control panel, make sure the paper type setting is set to
Transparency.
Is the paper type setting correct?
Go to step 2. Set the paper type to
Transparency.
Step 2
Reduce the toner darkness, and then resend the print job.
Does the print on the color transparency look lighter?
The problem is solved. Go to step 3.
Step 3
Make sure you are using a recommended type of color transparency, and
then resend the print job.
Does the print on the color transparency look lighter?
The problem is solved. Contact customer
support.
The color of the print does not match the color of the original file
Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology differences that exist between printers and monitors,
there are many colors that can also be affected by monitor variations and lighting conditions.
Action Yes No
Step 1
aSet Color Correction to Off.
Note: When the printer color correction is disabled, the color is
based on the print job information, and no color conversion is
implemented.
bResend the print job.
Does the color of the print match the color of the file on the computer
screen?
The problem is solved. Go to step 2.
Step 2
From the Quality menu on the printer control panel, do the following:
aSelect Color Correction, and then select Manual.
bSelect Manual Color, and then select the appropriate color conversion
table for the affected object type.
cResend the print job.
Does the color of the print match the color of the file on the computer
screen?
The problem is solved. Contact customer
support.
Troubleshooting 176
The print appears tinted
Action Yes No
Adjust the color balance.
aFrom the Color Balance menu on the printer control panel, increase
or decrease the values for cyan, magenta, yellow, and black.
bResend the print job.
Does the print still appear tinted?
The problem is solved. Contact customer
support.
Embedded Web Server does not open
Action Yes No
Step 1
aTurn on the printer.
bOpen a Web browser, and then type the printer IP address.
cPress Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 2.
Step 2
Make sure the printer IP address is correct.
aView the printer IP address:
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then
finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
bOpen a Web browser, and then type the IP address.
Note: Depending on the network settings, you may need to type
“https://” instead of “http://” before the printer IP address
to access the Embedded Web Server.
cPress Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 3.
Troubleshooting 177
Action Yes No
Step 3
Check if the network is working.
aPrint a network setup page.
bCheck the first section of the network setup page and confirm that the
status is Connected.
Note: If the status is Not Connected, then the connection may be
intermittent, or the network cable may be defective. Contact your
system support person for a solution, and then print another
network setup page.
cOpen a Web browser, and then type the printer IP address.
dPress Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 4.
Step 4
Check if the cable connections to the printer and print server are secure.
aConnect the cables properly. For more information, see the setup
documentation that came with the printer.
bOpen a Web browser, and then type the printer IP address.
cPress Enter.
Does the Embedded Web Server open?
The problem is solved. Go to step 5.
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain Web
sites including the Embedded Web Server.
Does the Embedded Web Server open?
The problem is solved. Contact your system
support person.
Contacting customer support
When you contact customer support, you will need to be able to describe the problem you are experiencing, the message
on the printer display, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label at the back of the
printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.
Troubleshooting 178
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit
http://support.lexmark.com.
Troubleshooting 179
Notices
Product information
Product name:
Lexmark CS310n and CS310dn
Machine type:
5027
Model(s):
210, 230
Edition notice
June 2013
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2013 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
Notices 180
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Notices 181
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 48 dBA
Ready 16 dBA
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local
sales office phone number.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Notices 182
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information
Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 1 to 35°C (34 to 95°F)
8 to 80% RH
Información de la energía de México
Consumo de energía en operación:
540 Wh
Consumo de energía en modo de espera:
0.2 Wh
Cantidad de producto por unidad de energía consumida:
2.78 páginas / Wh
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Notices 183
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 480 W
Copy The product is generating hard‑copy output from hard‑copy original
documents.
N/A
Scan The product is scanning hard‑copy documents. N/A
Ready The product is waiting for a print job. 30 W
Sleep Mode The product is in a high‑level energy‑saving mode. 5 W
Hibernate The product is in a low‑level energy‑saving mode. 0.5 W
Off The product is plugged into an electrical outlet, but the power switch is turned
off.
0.0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Notices 184
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 30 minutes
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 180 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
Notices 185
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and
2009/125/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic
compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy-
related products.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Modular component notice
This product may contain the following modular component(s):
Lexmark Regulatory Type-Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Notices 186
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Notice to users in the European Union
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,
1999/5/EC, and 2009/125/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, radio
equipment and telecommunications terminal equipment and on the ecodesign of energy-related products.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, 1999/5/EC, and 2009/125/EC on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use
within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign
of energy-related products.
Compliance is indicated by the CE marking.
Notices 187
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Notices 188
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Notices 189
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
Notices 190
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
Notices 191
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
Notices 192
Index
Numerics
250‑sheet tray
loading 29
650‑sheet duo tray
installing 16
loading 32
Symbols
[Color] cartridge low [88.xy] 137
[Color] cartridge nearly low
[88.xy] 137
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 137
[Type] imaging kit low [84.xy] 144
[Type] imaging kit nearly low
[84.xy] 145
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 145
[x]‑page jam, standard bin
[203.xx] 130
A
Active NIC menu 66
Adjusting color 136
adjusting Sleep mode 92
adjusting toner darkness 50
administrator settings
Embedded Web Server 122
AppleTalk menu 71
attaching cables 18
available internal option 12
avoiding jams 46
avoiding paper jams 125
B
Back button
printer control panel 10
Bin full. Remove paper. 136
black‑and‑white printing 50
C
cables
Ethernet 18
USB 18
canceling
print job, from computer 52
canceling a print job
from a computer 52
from the printer control panel 52
Cannot collate large document
[37] 136
cannot open Embedded Web
Server 177
card stock
loading 33
tips 43
Change [paper source] to [custom
string] 136
Change [paper source] to [custom
type name] 136
Change [paper source] to [paper
type][paper size] 136
checking an unresponsive
printer 145
checking the status of parts and
supplies 98
checking the virtual display
using the Embedded Web
Server 122
cleaning
exterior of the printer 98
interior of the printer 98
cleaning the printer 98
Close door 137
color quality troubleshooting
color of print and color on
computer screen do not
match 176
prints on color transparencies
appear dark when projected 176
color quality, troubleshooting
print appears tinted 177
Complex page may misprint
[39] 137
confidential data
information on securing 97
configuration information
wireless network 23
configurations
printer 9
Configure MP menu 59
configuring
multiple printers 123
supply notifications, imaging
kit 122
supply notifications, maintenance
kit 122
supply notifications, toner
cartridge 122
supply notifications, waste toner
bottle 122
configuring supply notifications
from the Embedded Web
Server 122
connecting to a wireless network
using Personal Identification
Number (PIN) method 24
using Push Button Configuration
(PBC) method 24
using the Embedded Web
Server 27
conservation settings
conserving supplies 90
Eco‑Mode 91
Hibernate mode 92
Hibernate Timeout 93
Quiet Mode 91
Schedule Power Modes 94
Sleep mode 92
conserving supplies 90
contacting customer support 178
control panel, printer
indicator light 11
Sleep button light 11
custom name
configuring 39
custom paper type name
assigning 38
creating 38
Custom Type [x] name
configuring 39
creating 38
Custom Types menu 64
customer support
contacting 178
D
Default Source menu 55
Index 193
developer unit
replacing 104, 114
display
printer control panel 10
display troubleshooting
printer display is blank 147
documents, printing
from Macintosh 50
from Windows 50
E
Eco‑Mode setting 91
Embedded Web Server 122
accessing 11
administrator settings 122
copying settings to other
printers 123
functions 11
networking settings 122
problem accessing 177
using 11
Embedded Web Server
Administrator's Guide
where to find 97
Embedded Web Server — Security:
Administrator's Guide
where to find 122
emission
notices 181, 182, 185, 186, 187
envelopes
loading 33, 36
tips on using 42
environmental settings
conserving supplies 90
Eco‑Mode 91
Hibernate mode 92
Hibernate Timeout 93
Quiet Mode 91
Schedule Power Modes 94
Sleep mode 92
erasing non‑volatile memory 96
erasing volatile memory 96
Error reading USB drive. Remove
USB. 137
Ethernet network
preparing to set up for Ethernet
printing 21
Ethernet network setup
using Macintosh 22
using Windows 22
Ethernet networking
Macintosh 22
Windows 22
Ethernet port 18
Ethernet setup
preparing for an 21
exterior of the printer
cleaning 98
F
factory defaults, restoring 124
FAQ about color printing 173
FCC notices 181, 186
finding more information about the
printer 7
Finishing menu 79
font sample list, printing 52
G
General settings menu 74
green settings
Eco‑Mode 91
Hibernate mode 92
Hibernate Timeout 93
Quiet Mode 91
Schedule Power Modes 94
H
Hibernate mode
using 92
Hibernate Timeout
setting 93
HTML menu 88
I
Image menu 89
imaging kit
replacing 104
imaging kits
ordering 100
Incompatible tray [x] [59] 137
indicator light
printer control panel 10
Insert tray [x] 137
installing options
order of installation 16
installing printer on a network
Ethernet networking 22
installing printer software
adding options 20
installing printer software
(Windows) 19
interior of the printer
cleaning 98
IPv6 menu 69
J
Jam, duplex area. Open front door.
[23y.xx] 131
Jam, front door [20y.xx] 130
Jam, fuser. Open front door.
[202.xx] 132
Jam, manual feeder [251.xx] 128
Jam, Multipurpose feeder
[250.xx] 128
Jam, tray [x] [24y.xx] 134
jams
avoiding 125
locating doors and trays 126
locations 126
messages 126
jams, clearing
duplex 131
front door 130
fuser 132
in manual feeder 128
in standard bin 130
in the multipurpose feeder 128
Tray 1 134
Tray 2 134
L
labels, paper
tips 43
left arrow button
printer control panel 10
letterhead
loading, multipurpose feeder 40
loading, trays 40
linking trays 37, 38
Load [paper source] with [custom
string] 138
Load [paper source] with [custom
type name] 138
Load [paper source] with [paper
size] 138
Load [paper source] with [paper
type] [paper size] 138
Load Manual Feeder with [custom
string] 139
Load Manual Feeder with [custom
type name] 139
Index 194
Load Manual Feeder with [paper
size] 139
Load Manual Feeder with [paper
type] [paper size] 139
loading
250‑sheet tray 29
650‑sheet duo tray 32
card stock 33
envelopes 33, 36
manual feeder 36
multipurpose feeder 33
transparencies 33
loading letterhead
paper orientation 40
M
Maintenance kit low [80.xy] 139
Maintenance kit nearly low
[80.xy] 140
Maintenance kit very low, [x]
estimated pages remain
[80.xy] 140
manual feeder
loading 36
Max Speed and Max Yield
using 51
memory
types installed on printer 96
memory card
installing 12
troubleshooting 147
Memory full [38] 140
Memory low, no Resource Save
[35] 140
menu settings
loading on multiple printers 123
menu settings page
printing 28
menus
Active NIC 66
AppleTalk 71
Configure MP 59
Custom Types 64
Default Source 55
Finishing 79
General settings 74
HTML 88
Image 89
IPv6 69
list 54
Network [x] 66
Network Card 68
Network Reports 67
Paper Loading 63
Paper Size/Type 56
Paper Texture 59
Paper Weight 61
PCL Emul 85
PDF 84
PostScript 85
Quality 81
Reports 65
Set Date and Time 72
Setup 78
Standard Network 66
Standard USB 71
Substitute Size 59
Supplies 54
TCP/IP 68
Universal Setup 64
Utilities 84
Wireless 70
XPS 84
Menus button
printer control panel 10
menus list 54
mobile device
printing from 52
moving the printer 8, 121
multipurpose feeder
loading 33
N
Network [x] menu 66
Network Card menu 68
Network error, port [x] [54] 140
Network error, standard port
[54] 140
Network Reports menu 67
network settings
Embedded Web Server 122
network setup page
printing 28
Networking Guide
where to find 122
noise emission levels 182
Non‑Lexmark [color] [supply type],
see User’s Guide [33.xy] 141
non‑volatile memory 96
erasing 96
notices 181, 182, 183, 184, 185,
186, 187, 188
number of remaining pages
estimate 99
O
option
memory card 12
options
650‑sheet duo tray 16
memory card 12
order of installation 16
updating in printer driver 20
ordering
imaging kits 100
toner cartridges 99
waste toner bottle 100
P
paper
characteristics 43
letterhead 45
preprinted forms 45
recycled 45, 90
selecting 44
storing 46
unacceptable 45
Universal size setting 29
paper feed troubleshooting
message remains after jam is
cleared 151
paper jams
avoiding 125
paper jams, clearing
duplex 131
front door 130
fuser 132
in manual feeder 128
in standard bin 130
in the multipurpose feeder 128
Tray 1 134
Tray 2 134
Paper Loading menu 63
paper size
setting 29
Paper Size/Type menu 56
paper sizes
supported by the printer 47
Paper Texture menu 59
Paper too short [34] 141
paper type
setting 29
paper types
supported by printer 48
where to load 48
Paper Weight menu 61
Index 195
paper weights
supported by printer 48
parts
checking status 98
using genuine Lexmark 99
PCL Emul menu 85
PDF menu 84
Personal Identification Number
method
using 24
PostScript menu 85
power cord socket 18
preparing to set up the printer on
an Ethernet network 21
print irregularities 161
print job
canceling from the printer control
panel 52
canceling, from computer 52
print quality
replacing a developer unit 114
replacing imaging kit 104
replacing the waste toner
bottle 101
print quality troubleshooting
blank pages 165
characters have jagged edges 156
clipped pages or images 157
gray background on prints 158
horizontal voids appear on
prints 158
print irregularities 161
print is too dark 162
print is too light 163
printer is printing solid black
pages 165
repeating print defects 166
shadow images appear on
prints 167
skewed print 168
streaked horizontal lines appear
on prints 168
streaked vertical lines appear on
prints 169
toner fog or background shading
appears on prints 171
toner rubs off 171
toner specks appear on prints 172
transparency print quality is
poor 172
uneven print density 172
vertical voids appear on
prints 172
print troubleshooting
incorrect characters print 151
incorrect margins on prints 159
jammed pages are not
reprinted 150
job prints from wrong tray 152
job prints on wrong paper 152
jobs do not print 153
Large jobs do not collate 152
paper curl 160
paper frequently jams 150
print job takes longer than
expected 154
printing slows down 153
tray linking does not work 155
unexpected page breaks
occur 156
printer
configurations 9
minimum clearances 8
models 9
moving 8, 121
selecting a location 8
shipping 121
printer control panel
factory defaults, restoring 124
indicator light 11
Sleep button light 11
using 10
printer control panel, virtual
display
using the Embedded Web
Server 122
printer information
where to find 7
printer is printing blank pages 165
printer message
Jam, duplex area. Open front
door. [23y.xx] 131
printer messages
[Color] cartridge low [88.xy] 137
[Color] cartridge nearly low
[88.xy] 137
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 137
[Type] imaging kit low [84.xy] 144
[Type] imaging kit nearly low
[84.xy] 145
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 145
Adjusting color 136
Bin full. Remove paper. 136
Cannot collate large document
[37] 136
Change [paper source] to [custom
string] 136
Change [paper source] to [custom
type name] 136
Change [paper source] to [paper
type] [paper size] 136
Close door 137
Complex page may misprint
[39] 137
Error reading USB drive. Remove
USB. 137
Incompatible tray [x] [59] 137
Insert tray [x] 137
Jam, front door [20y.xx] 130
Jam, fuser. Open front door.
[202.xx] 132
Jam, manual feeder [251.xx] 128
Jam, Multipurpose feeder
[250.xx] 128
Jam, standard bin [203.xx] 130
Jam, tray [x] [24y.xx] 134
Load [paper source] with [custom
string] 138
Load [paper source] with [custom
type name] 138
Load [paper source] with [paper
size] 138
Load [paper source] with [paper
type] [paper size] 138
Load Manual Feeder with [custom
string] 139
Load Manual Feeder with [custom
type name] 139
Load Manual Feeder with [paper
size] 139
Load Manual Feeder with [paper
type] [paper size] 139
Maintenance kit low [80.xy] 139
Maintenance kit nearly low
[80.xy] 140
Maintenance kit very low, [x]
estimated pages remain
[80.xy] 140
Memory full [38] 140
Index 196
Memory low, no Resource Save
[35] 140
Network error, port [x] [54] 140
Network error, standard port
[54] 140
Non‑Lexmark [color] [supply type],
see User’s Guide [33.xy] 141
Paper too short [34] 141
Printer restart. Check last job. 141
Rear USB port disabled [56] 142
Reinstall missing or unresponsive
[color] cartridge [31.xy] 142
Reload printed pages in Tray
[x] 142
Remove packaging material, check
all 142
Replace [color] cartridge, 0
estimated pages remain
[88.xy] 142
Replace [color] cartridge, printer
region mismatch [42.xy] 143
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 144
Replace defective [type] imaging
kit [31.xy] 143
Replace maintenance kit, 0
estimated pages remain
[80.xy] 143
Replace missing [color] cartridge
[31.xy] 143
Replace missing [type] imaging kit
[31.xy] 143
Replace missing or unresponsive
[type] imaging kit [31.xy] 142
Replace missing waste toner
bottle [82.xy] 143
Replace unsupported [color]
cartridge [32.xy] 144
Replace unsupported [type]
imaging kit [32.xy] 144
Replace waste toner bottle
[82.xy] 144
Supply needed to complete
job 144
Too many trays. Remove some.
[58] 144
Waste toner bottle nearly full
[82.xy] 145
Weblink server not set up. Contact
system administrator. 145
printer options troubleshooting
internal option is not
detected 148
memory card 147
tray problems 149
printer problems, solving basic 145
Printer restart. Check last job. 141
printer security
information on 97
printer software, installing
(Windows) 19
printing
black‑and‑white 50
font sample list 52
from a mobile device 52
from Macintosh 50
from Windows 50
Max Speed and Max Yield 51
menu settings page 28
network setup page 28
printing a document 50
printing from a mobile device 52
printing in black and white 50
publications
where to find 7
Push Button Configuration method
using 24
Q
Quality menu 81
Quiet Mode 91
R
Rear USB port disabled [56] 142
recycled paper
using 45, 90
recycling
Lexmark packaging 94
Lexmark products 94
toner cartridges 95
reducing noise 91
Reinstall missing or unresponsive
[color] cartridge [31.xy] 142
Reload printed pages in Tray
[x] 142
remaining pages, number of
estimate 99
Remove packaging material, check
all 142
repeating print defects 166
Replace [color] cartridge, 0
estimated pages remain
[88.xy] 142
Replace [color] cartridge, printer
region mismatch [42.xy] 143
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 144
Replace defective [type] imaging kit
[31.xy] 143
Replace maintenance kit, 0
estimated pages remain
[80.xy] 143
Replace missing [color] cartridge
[31.xy] 143
Replace missing [type] imaging kit
[31.xy] 143
Replace missing or unresponsive
[type] imaging kit [31.xy] 142
Replace missing waste toner bottle
[82.xy] 143
Replace unsupported [color]
cartridge [32.xy] 144
Replace unsupported [type]
imaging kit [32.xy] 144
Replace waste toner bottle
[82.xy] 144
reports
viewing 122
Reports menu 65
restoring factory default
settings 124
right arrow button
printer control panel 10
S
safety information 5, 6
Schedule Power Modes
using 94
security Web page
where to find 97
Select button
printer control panel 10
selecting a location for the
printer 8
selecting paper 44
Set Date and Time menu 72
setting
paper size 29
paper type 29
TCP/IP address 68
Universal paper size 29
Index 197
setting Hibernate Timeout 93
setting up the printer
on an Ethernet network
(Macintosh only) 22
on an Ethernet network (Windows
only) 22
Setup menu 78
shipping the printer 121
Sleep button
printer control panel 10
Sleep mode
adjusting 92
Standard Network menu 66
Standard USB menu 71
statement of volatility 96
Stop button
printer control panel 10
storing
paper 46
supplies 101
streaked horizontal lines appear on
prints 168
streaked vertical lines appear on
prints 169
Substitute Size menu 59
supplies
checking status 98
conserving 90
storing 101
using genuine Lexmark 99
using recycled paper 90
Supplies menu 54
supplies, ordering
imaging kits 100
toner cartridges 99
waste toner bottle 100
Supply needed to complete job 144
supply notifications
configuring 122
T
TCP/IP menu 68
tips
card stock 43
labels, paper 43
on using envelopes 42
on using letterhead 40
transparencies 42
tips on using envelopes 42
tips on using letterhead 40
toner cartridges
ordering 99
recycling 95
replacing 112
toner darkness
adjusting 50
Too many trays. Remove some.
[58] 144
transparencies
loading 33
tips on using 42
tray
loading 29
trays
linking 37, 38
unlinking 37, 38
troubleshooting
cannot open Embedded Web
Server 177
checking an unresponsive
printer 145
contacting customer support 178
FAQ about color printing 173
solving basic printer
problems 145
troubleshooting, color quality
color of print and color on
computer screen do not
match 176
print appears tinted 177
prints on color transparencies
appear dark when projected 176
troubleshooting, display
printer display is blank 147
troubleshooting, paper feed
message remains after jam is
cleared 151
troubleshooting, print
incorrect characters print 151
incorrect margins on prints 159
jammed pages are not
reprinted 150
job prints from wrong tray 152
job prints on wrong paper 152
jobs do not print 153
Large jobs do not collate 152
paper curl 160
paper frequently jams 150
print job takes longer than
expected 154
printing slows down 153
tray linking does not work 155
unexpected page breaks
occur 156
troubleshooting, print quality
blank pages 165
characters have jagged edges 156
clipped pages or images 157
gray background on prints 158
horizontal voids appear on
prints 158
print irregularities 161
print is too dark 162
print is too light 163
printer is printing solid black
pages 165
repeating print defects 166
shadow images appear on
prints 167
skewed print 168
streaked horizontal lines appear
on prints 168
streaked vertical lines appear on
prints 169
toner fog or background shading
appears on prints 171
toner rubs off 171
toner specks appear on prints 172
transparency print quality is
poor 172
uneven print density 172
vertical voids appear on
prints 172
troubleshooting, printer options
internal option is not
detected 148
memory card 147
tray problems 149
U
uneven print density 172
Universal paper size
setting 29
Universal Setup menu 64
unlinking trays 37, 38
updating options in printer
driver 20
USB port 18
using
Wireless Setup Assistant 26
Wireless Setup Utility 25
using Hibernate mode 92
using Max Speed and Max Yield 51
using Schedule Power Modes 94
using the Embedded Web
Server 11
Index 198
Utilities menu 84
V
vertical voids appear on prints 172
viewing
reports 122
virtual display
checking, using Embedded Web
Server 122
volatile memory 96
erasing 96
volatility
statement of 96
W
waste toner bottle
ordering 100
replacing 101
Waste toner bottle nearly full
[82.xy] 145
Weblink server not set up. Contact
system administrator. 145
Wireless menu 70
wireless network
configuration information 23
wireless network setup
using the Embedded Web
Server 27
Wireless Setup Assistant
using 26
Wireless Setup Utility
using 25
X
XPS menu 84
Index 199
