Lexmark Mx810 Quick Reference Guide
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2014-07-06
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Use the Quick Reference Learning about the printer To Touch 7 Stop or Cancel Stop all printer activity. button 8 Indicator light 8 To Menu icon Note: The menus are available only when the printer is in Ready state. Check the status of the printer. 9 Bookmarks Understanding the home screen Using the printer control panel 1 1 @!. 4 7 When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages. 3 2 GHI PQRS * 3 DEF 2 ABC 5 JKL 8 TUV 4 6 MNO 9 1 2 3 4 7 USB Drive 11 Held Jobs 12 Status/Supplies 1 6 • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode. 14 7 13 8 12 11 Do the following to wake the printer from Sleep mode: • • • • Touch the screen or press any hard button. Open a door or cover. Touch • Attach a device to the USB port on the printer. 10 9 information on the message, and how to clear it. 13 Tips Open a context-sensitive Help dialog. 14 Search held jobs Search for one or more of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs To 1 Change Language Launch the Change Language pop‑up window that lets you change the primary language of the printer. 2 Copy Access the Copy menus and make copies. 3 Fax Access the Fax menus and send fax. Send a print job from the computer. Perform a power‑on reset (POR) with the main power switch. • Show a warning or error message • Access the messages screen for more To Display Display all current held jobs. whenever the printer requires intervention to continue processing. 6 Use the View, select, print, scan, or e‑mail photos and documents from a flash drive. Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer. 5 5 8 10 WXYZ C Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this function, and not from any other application. Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. # 0 Access the printer menus. 4 Keypad Enter numbers, letters, or symbols. 4 E-mail Access the E-mail menus and send e‑mails. 5 Start button Start a job, depending on which mode is selected. 5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 6 Clear all / Reset button Reset the default settings of a function, such as copying, faxing, or scanning. 6 Arrows Scroll up or down. 7 Forms and Favorites Quickly find and print frequently used online forms. 1 • Profile names • Bookmark container or print job names • USB container or print job names for supported file types Features 1 Feature Description Menu trail line A menu trail line is located at the top of each menu screen. This feature shows the path taken to arrive at the current menu. Example: Menus > Settings > Copy Settings > Number of Copies Status message bar If an error condition occurs, then this icon appears. • Show the current printer status such as • Show printer conditions such as Toner Low or Cartridge Low. • Your home screen may vary, depending on your home screen 6 5 4 3 can continue processing. 123.123.123.12 3 The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physically near the printer. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary, depending on your home screen customization settings, administrative setup, and active embedded solutions. 2 customization settings, administrative setup, and active applications. Some applications are supported only in select printer models. Touch To 1 Arrows View a list of options. 2 Copy It Print a copy. 3 Advanced Options Select a copy option. 4 Home Go to the home screen. 5 Increase Select a higher value. Note: Make sure your printer is connected to a network or to a print server. 6 Decrease Select a lower value. You can find the printer IP address: 7 Tips Open a context-sensitive Help dialog. • There may be additional solutions and applications available for • Show intervention messages so the printer Example: Reset values on the screen. Notes: If an attendance message affects a function, then this icon appears and the red indicator light blinks. Ready or Busy. Printer IP address Reset Setting up and using the home screen applications 7 Warning To Touch any of the underlined words to return to that menu. Number of Copies is not underlined because it is the current screen. If you touch an underlined word on the “Number of Copies” screen before the number of copies is set and saved, then the selection is not saved, and it does not become the default setting. Attendance message alert Touch Other touch-screen buttons Touch To Accept Save a setting. purchase. For more information, inquire at your point of purchase. Finding the IP address of the printer • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or menu settings page, and then finding the TCP/IP section. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Finding the IP address of the computer Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Note: Make sure that you know how your printer and computer are connected to the network (Ethernet or wireless). The computer IP address is required when setting up home screen applications, such as: • Forms and Favorites • Multi Send • Scan to Network 2 For Windows users 3 Press Enter. 1 Open the command window. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Use To Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see “E-mailing” on page 18. Scan to Computer Scan a document, and then save it to a predefined folder on a host computer. For more information, see “Setting up Scan to Computer” on page 21. Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see “Scanning to an FTP address” on page 20. Scan to Network Scan a document, and then send it to a network shared folder. For more information, see “Setting up Scan to Network” on page 5. In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type cmd > OK In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type cmd. c Press Enter, or click OK. 2 Type ipconfig, and then click Go or press Enter. Note: Type ipconfig /all to see additional useful information. Customizing the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Do one or more of the following: • Show or hide the icons of basic printer functions. a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the 3 Look for IP Address. home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Note: If you clear a check box beside an icon, then the icon does not appear on the home screen. c Click Submit. For Macintosh users • Customize the icon for an application. For more information, Note: This is applicable only in Mac OS X version 10.5 or later. see “Finding information about the home screen applications” on page 3 or see the documentation that came with the application. 1 From the Apple menu, navigate to: System Preferences > Network 2 Click Ethernet, Wi‑Fi, or AirPort. 3 Click Advanced > TCP/IP. 4 Look for IPv4 Address. Understanding the different applications Use To Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy” on page 4. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer. 1 Obtain the printer IP address: • From the printer control panel home screen • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and 2 Open a Web browser, and then type the printer IP address in the Finding information about the home screen applications Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 3. For detailed information on configuring and using the home screen applications, contact the place where you purchased the printer. Setting up Forms and Favorites Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 19. Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen. For more information, see “Setting up Forms and Favorites” on page 3. Multi Send Scan a document, and then send it to multiple destinations. For more information, see “Setting up Multi Send” on page 4. MyShortcut Create shortcuts directly on the printer home screen. For more information, see “Using MyShortcut” on page 4. then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Activating the home screen applications address field. 3 Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system. 1 Open a Web browser, and then type the printer IP address in the • Default number of copies—Specify the number of copies that address field. should automatically print when the application is used. • Default contrast setting—Specify a setting to increase or Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Use To decrease the level of contrast when a copy of the scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically. 2 Click Settings > Apps > Apps Management > Forms and Favorites. Scan a document, and then send the scanned document to multiple destinations. Note: Make sure there is enough space in the printer hard disk. • Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full size). 3 Click Add, and then customize the settings. • Resolution setting—Adjust the quality of the scanned card. Notes: Notes: • See the mouse-over help beside each field for a description of the setting. – When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for black and white. – When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and 300 dpi for black and white. • To make sure the location settings of the bookmark are correct, type the correct IP address of the host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 2. • Make sure the printer has access rights to the folder where • Print Borders—Select the check box to print the scan image the bookmark is located. 4 Click Apply. with a border around it. Setting up Card Copy To use the application, touch Card Copy on the printer home screen, and then follow the instructions. Quickly and easily copy insurance, identification, and other wallet‑size cards. address field. Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 3 From the Profiles section, click Add, and then customize the settings. Notes: of the setting. • If you select FTP or Share Folder as a destination, then make To Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs. You can scan and print both sides of a card on a single page, saving paper and showing the information on the card in a more convenient manner. 1 Open a Web browser, and then type the printer IP address in the address field. • See the mouse‑over help beside each field for a description Using MyShortcut Use To 1 Open a Web browser, and then type the printer IP address in the 2 Click Settings > Apps > Apps Management > Multi Send. 4 Click Apply. To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description. Use Setting up Multi Send sure the location settings of the destination are correct. Type the correct IP address of the host computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 2. 4 Click Apply. To use the application, touch Multi Send on the printer home screen, and then follow the instructions on the printer display. To use the application, touch MyShortcut, and then follow the instructions on the printer display. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Card Copy. 3 Change the default scanning options, if necessary. • Default tray—Select the default tray to be used for printing scan images. 4 Setting up Scan to Network Use To Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sharing, security, and firewall settings to allow the printer at least a write access. For help, see the documentation that came with your operating system. screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the network printer. Notes: – Before importing the configuration file, you can choose to preview it first or load it directly. 1 Open a Web browser, and then type the printer IP address in the – If a timeout occurs and a blank screen appears, then address field. refresh the Web browser, and then click Apply. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Remote Operator Panel Settings. 3 Select the Enabled check box, and then customize the settings. 3 To export or import a configuration for multiple applications, do the following: a Click Settings > Import/Export. b Do either of the following: • To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file. 4 Click Submit. To use the application, click Remote Operator Panel > Launch VNC Applet. • To import a configuration file, do the following: 1 Click Import Embedded Solutions Settings File > • The Scan to Network icon appears only when one or more destinations are defined. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Scan to Network. 3 Specify the destinations, and then customize the settings. Notes: • See the mouse-over help beside some of the fields for a description of the setting. • To make sure the location settings of the destination are correct, type the correct IP address of the host computer where the specified destination is located. For more information on obtaining the IP address of the host computer, see “Finding the IP address of the computer” on page 2. • Make sure the printer has access rights to the folder where the specified destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer. From your computer Choose File, and then browse to the saved configuration file that was exported from a previously configured printer. 2 Click Submit. Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 To export or import a configuration for one application, do the following: a Click Settings > Apps > Apps Management. b From the list of installed applications, click the name of the application you want to configure. c Click Configure, and then do either of the following: • To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: – When saving the configuration file, you can type a unique file name or use the default name. – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is saved. • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer. Loading paper and specialty media Setting the paper size and type From the home screen navigate to: > Paper Menu > Paper Size/Type > select a tray > select the paper size or type > Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 76.2 x 76.2 mm (3 x 3 inches). • The largest supported Universal size is 216 x 359.92 mm (8.5 x 14.17 inches). 1 From the home screen, navigate to: 5 2 Squeeze and slide the width guide to the correct position for the > Paper Menu > Universal Setup > Units of Measure > select a unit of measure size of the paper being loaded until it clicks into place. 2 Touch Portrait Width or Portrait Height. 11 3 Select the width or height, and then touch Submit. Loading the 550‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. Notes: • When loading folio‑, legal‑, or oficio‑size paper, lift the tray slightly and pull it out completely. • Avoid removing trays while a job prints or while Busy 2 appears on the display. Doing so may cause a jam. Note: Use the paper size indicators on the bottom of the tray to help position the guides. 6 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. 2 1 LTR/LG A4/A L 5 EXEC JIS B5 3 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. • There are different ways for loading letterhead depending on whether an optional staple finisher is installed or not. 7 One‑sided printing One‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. One‑sided printing • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. C Two‑sided printing illustration. AB C AB • Do not slide the paper into the tray. Load paper as shown in the C C AB With an optional staple finisher AB Without an optional staple finisher Two‑sided printing AB C C AB Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur. 8 • Make sure the paper is below the maximum paper fill indicator. Loading A5‑size paper 7 Insert the tray. a Pull up and slide the width guide to the position for A5. 2 1 A4 A5 LGLOFCFOLIO LTR A4 8 From the printer control panel, set the paper size and type in the Warning—Potential Damage: Overfilling the tray can cause paper jams. 6 For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide. Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. 9 A5 A5 A4 LGL C OF LIO FO R LT LGL C OF LIO FO R LT b Squeeze and slide the length guide to the position for A5 until it clicks into place. d Insert the A5 length guide into its designated slot. b If the A5 length guide is still attached to the length guide, then Note: Press the A5 length guide until it clicks into place. remove it from its place. If the A5 length guide is not attached, then proceed to step d. 2 1 Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. 2 1 LGL C OF LIO FO R LT c Put the A5 length guide in its holder. A5 A4 A5 A4 LGL C OF LIO FO R LT LGLOFCFOLIO LTR A4 A5 1 c Remove the A5 length guide from its holder. 1 2 10 2 3 Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. One‑sided printing Two‑sided printing AB C C 4 Load the paper stack with the printable side facedown. Note: Make sure the paper is loaded properly. • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher AB C C AB One‑sided printing One‑sided printing C AB AB C the size of the paper being loaded until it clicks into place. AB d Squeeze the length guide and slide it to the correct position for Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. 11 Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur. • Make sure the paper is below the maximum paper fill indicator. 6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close the multipurpose feeder while a job is printing. Warning—Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray. 12 2 Using the handle, pull the multipurpose feeder extender. 3 Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides. 4 Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. • Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them. 13 then fan them. Straighten the edges on a level surface. Without an optional staple finisher With an optional staple finisher • Load envelopes with the flap side down and on the left of the multipurpose feeder. AB • Flex the stack of envelopes back and forth to loosen them, and C C AB 5 Load the paper or specialty media. LT Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. R A5 A4 EX EC B5 • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat and is not bent or wrinkled. • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. One‑sided printing Two‑sided printing AB C One‑sided printing One‑sided printing Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur. 14 Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the maximum paper fill indicator. Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked tray becomes empty, paper will feed from the next linked tray. We recommend giving all unique paper, such as letterhead and different colored plain papers, a different custom type name so that the trays they are in will not automatically link. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Names. 3 Select a custom name, and then type a custom paper type name. 4 Click Submit. 5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name. Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Names • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Select a custom name, and then type a custom paper type name. 3 Touch Submit. 4 Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. 2 Click Settings > Paper Menu. 3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the 4 Click Submit. address field. Note: You can also change the paper size and type settings using the printer control panel. For more information, see “Setting the paper size and type” on page 5. Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. Warning—Potential Damage: Overfilling the feeder can cause paper jams. 6 For custom- or universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Creating a custom name for a paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. 3 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 15 1 From the home screen, navigate to: > Paper Menu > Custom Types If necessary, click the disclosure triangle to see more options. 2 From the Print dialog and pop‑up menus, adjust the settings if necessary. 2 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 3 Touch Submit. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or select the appropriate tray or feeder. 3 Click Print. Printing Adjusting toner darkness Printing forms and a document 7 * 1 Open a Web browser, and then type the printer IP address in the 1 @!. 4 GHI PQRS 0 5 8 TUV # 2 ABC JKL 9 WXY 6 MNO 3 DEF Z C address field. Printing forms Notes: Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites” on page 3. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 1 From the printer home screen, navigate to: Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings 2 Depending on your printer model, touch , , or Submit. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness. 3 Adjust the toner darkness, and then click Submit. Using the printer control panel 1 From the home screen, navigate to: Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. > Settings > Print Settings > Quality Menu > Toner Darkness 2 Adjust the setting, and then touch Submit. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup. c Adjust the settings, if necessary. d Click OK > Print. For Macintosh users a Customize the settings in the Page Setup dialog: 1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. paper loaded. 3 Click OK. b Customize the settings in the Print dialog: 1 With a document open, choose File > Print. 16 Notes: • A flash drive icon appears on the printer home screen when a flash drive is inserted. • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur. Recommended flash drives File type Many flash drives are tested and approved for use with Documents: the printer. For more information, contact the place • .pdf where you purchased the printer. • .xps 1 @!. 4 GHI * 7 PQRS 5 8 TUV 0 2 ABC JKL 9 WXY Images: 3 DEF 6 MNO • .dcx • .gif • .jpeg Z # C or .jpg • • • • • .bmp .pcx 3 Select the print job you want to cancel. 4 Click Delete. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Open Print Queue • System Preferences > Print & Fax > select your printer > Open Print Queue 2 From the printer window, select the print job you want to cancel, and then delete it. .tiff or .tif .png .fls Copying Canceling a print job Making copies Canceling a print job from the printer control panel Making a quick copy 2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to get a preview of the document. or to specify the number of copies to be printed, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive. 1 From the printer control panel, touch Cancel Jobs or press on the keypad. 2 Touch the print job you want to cancel, and then touch Delete Selected Jobs. Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New Technology File System (NTFS) or any other file system are not supported. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded Canceling a print job from the computer properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. For Windows users Supported flash drives and file types 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. 4 Use Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 1 Open the printers folder. In Windows 8 From the Search charm, type run, and then navigate to: 3 From the printer control panel, press . Apps list > Run > type control printers > OK Copying using the ADF In Windows 7 or earlier a Click or click Start, and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 17 1 Load an original document faceup, short edge first into the ADF tray. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. Canceling a copy job while copying pages using the scanner glass From the home screen, touch Cancel Job. Canceling appears on the display. When the job is canceled, the Copy screen appears. Copy > specify the copy settings > Copy It Canceling a copy job while pages are being printed 1 From the home screen, touch Cancel Job, or press Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. on the keypad. If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the next page. 3 Touch Finish the Job. Copying photos 1 Place a photo facedown on the scanner glass in the upper left corner. 3 From the Content Source menu, navigate to: Photo/Film > > Copy It Note: If you have more photos to copy, then place the next photo on the scanner glass, and then touch Scan the next page. 4 Touch Finish the Job. Canceling a copy job 3 Touch Delete Selected Jobs. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. E-mailing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Setting up the printer to e-mail When the ADF begins processing a document, touch Cancel Job on the printer control panel. 2 Click Settings. 3 From the Other Settings column, click Manage Shortcuts > E-mail Setting up the e-mail function address field. Shortcut Setup. 4 Type a unique name for the e‑mail recipient, and then type the e‑mail address. If you are entering multiple addresses, then separate each address with a comma. 5 Click Add. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Creating an e-mail shortcut using the printer control panel 1 From the home screen, navigate to: 2 Click Settings > E-mail/FTP Settings > E-mail Settings. E-mail > Recipient > type an e‑mail address 3 Enter the appropriate information, and then click Submit. To create a group of recipients, touch Next address, and then type the next recipient’s e-mail address. Configuring e‑mail settings 1 Open a Web browser, and then type the printer IP address in the Canceling a copy job while the original document is in the ADF Creating an e-mail shortcut using the Embedded Web Server address field. Notes: Copy > Content > Photo > 3 Enter the appropriate information, and then click Submit. 1 Open a Web browser, and then type the printer IP address in the 1 Open a Web browser, and then type the printer IP address in the 2 From the home screen, navigate to: 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 2 Touch the job you want to cancel. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It load the Web page correctly. Creating an e-mail shortcut 2 Adjust the paper guides. 3 From the home screen, navigate to: • If you are using a proxy server, then temporarily disable it to address field. 2 Touch Subject, then type the e‑mail subject, and then touch Done. 3 Touch Message, then type your message, and then touch Done. 4 Adjust the e‑mail settings. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 18 Note: If you change the settings after the e‑mail shortcut has been created, then the settings are not saved. 5 Touch . 6 Type a unique name for the shortcut, and then touch Done. 7 Verify that the shortcut name is correct, and then touch OK. If the shortcut name is incorrect, then touch Cancel, and then reenter the information. 3 From the home screen, touch Fax. Sending a fax using a shortcut number 4 Enter the fax number or a shortcut. Fax shortcuts are like the speed dial numbers on a telephone or a fax machine. A shortcut number (1–999) can contain a single recipient or multiple recipients. Note: To add recipients, touch Next number, and then enter the recipient's telephone number or shortcut number, or search the address book. tray or facedown on the scanner glass. 5 Touch Fax It. Notes: Notes: • The shortcut name appears in the E-mail Shortcuts icon on the printer home screen. • You can use the shortcut when e‑mailing another document using the same settings. Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch Cancel Job while Scanning appears, or while Scan the Next Page / Finish the Job appears. Faxing Sending a fax using the computer • Do not load postcards, photos, small items, transparencies, The printer driver fax option lets you send a print job to the printer, which sends the job as a fax. The fax option works as a normal fax machine, but is controlled through the printer driver instead of the printer control panel. • The ADF indicator light comes on when the paper is loaded 1 With a document open, click File > Print. 2 Select the printer, and then navigate to: Properties > Fax tab > Enable fax 3 Enter the recipient fax number or numbers in the “Fax number(s)” You can use the printer to send a fax to one or more recipients in a number of ways. You can type the e‑mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen. For more information, see the "Activating the home screen applications" section of the User’s Guide. Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press #, and then enter the shortcut number using the keypad. 4 Touch Fax It. field. Note: Fax numbers can be entered manually or by using the Phone Book feature 4 If necessary, enter a prefix in the “Dialing prefix” field. 5 Select the appropriate paper size and page orientation. Sending a fax 1 Load an original document faceup, short edge first into the ADF 6 If you want to include a cover page with the fax, then select Include cover page with fax, and then enter the appropriate information. Sending a fax using the address book The address book lets you search for bookmarks and network directory servers. For more information on enabling the address book feature, contact your system support person. 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: 7 Click OK. • Do not load postcards, photos, small items, transparencies, Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fax Driver. For information on installing these drivers, see the Software and Documentation CD. • The Fax option must be configured and enabled in the PostScript driver under the Configuration tab before it can be used. • If the Always display settings prior to faxing check box is selected, then you are prompted to verify the recipient information before the fax is sent. If this check box is cleared, then the queued document is sent automatically as a fax when you click OK on the Fax tab. photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > > type the name of the recipient > Search Note: You can search only for one name at a time. 4 Touch the name of the recipient, and then touch Fax It. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 19 Sending a fax at a scheduled time 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options > Delayed Send Note: If Fax Mode is set to Fax Server, then the Delayed Send button does not appear. Faxes waiting for transmission are listed in the fax queue. 4 Specify the time the fax will be transmitted, and then touch . Note: The time is increased or decreased in 30‑minute increments. 5 Touch Fax It. Note: The document is scanned, and then faxed at the scheduled time. 2 Click Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax number. Notes: • To create a multiple‑number shortcut, enter the fax numbers Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. 1 Open a Web browser, and then type the printer IP address in the address field. • Separate each fax number in the group with a semicolon (;). 4 Assign a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Scanning to an FTP address Scanning to an FTP address using the printer control panel 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: 5 Click Add. • Do not load postcards, photos, small items, transparencies, Creating a fax destination shortcut using the printer control panel 1 From the home screen, touch Fax, and then enter the fax number. Note: To create a group of fax numbers, touch Next number, and then enter the next fax number. 2 Touch photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, navigate to: FTP > FTP > type the FTP address > Done > Send It . 3 Type a unique name for the shortcut, and then touch Done. 4 Verify that the shortcut name and number are correct, and then Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Note: If the name or number is incorrect, then touch Cancel, and then reenter the information. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. Scanning • The ADF indicator light comes on when the paper is loaded properly. You can use the printer to send a scanned file. You can also use Scan to Network, Multi Send, and MyShortcut applications from the printer home screen. For more information, see the "Activating the home screen applications" section of the User’s Guide. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. Notes: • View the printer IP address on the printer home screen. The Scanning to an FTP address for the group. touch OK. Creating shortcuts application on the appropriate printer using its Embedded Web Server. For more information, see “Setting up Scan to Network” on page 5. Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the 20 4 Touch > Send It. Scanning an FTP using the address book 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. 6 Click Submit. Note: Clicking Submit automatically assigns a shortcut number. You can use this shortcut number when you are ready to scan your documents. 7 Review the instructions on the Scan Profile screen. a Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. • The ADF indicator light comes on when the paper is loaded Notes: properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: > type the name of the recipient > Search FTP > FTP > 4 Touch the name of the recipient. Note: To search for additional recipients, touch New Search, and then type the name of the next recipient. Note: To identify your printer, print a network setup page, and then look for “Fully Qualified Domain Name” in the TCP/IP section. 4 Click Next > Close. 5 Depending on your device, do either of the following:. • Press and hold the printer you want to configure. • Right‑click the printer you want to configure. paper guides. c Do either of the following: • Press #, and then enter the shortcut number using the > Send It. Scanning to a computer using the Embedded Web Server printers, Add a device, or Add a printer. 3 Select your printer from the list. transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. b If you are loading a document into the ADF tray, then adjust the 6 From the menu that appears, select Scan Properties or Properties, and then change the settings as necessary. 7 From the printer control panel, touch Scan to Computer and then select from the following options: • Scan—Scan and save the document directly to a selected location on the computer. Note: The scanner scans and sends the document to the directory you specified. • From the home screen, navigate to: Scanning to a computer or flash drive 2 Depending on your operating system, click Add devices and • Do not load postcards, photos, small items, keypad. 5 Touch b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. Held Jobs > Profiles > locate your shortcut on the list. 8 View the file from the computer. Note: The output file is saved in the location or launched in the program you specified. • Scan for Print—Scan and automatically print the document. • Scan for E‑mail—Attach a scanned document to an e‑mail. • Scan for Fax—Attach a scanned document to be sent through fax. 8 Touch Send It. Remote scan in progress appears on the printer display. The scanned image opens automatically on the computer screen. 1 Open a Web browser, and then type the printer IP address in the address field. Setting up Scan to Computer Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 1 Load an original document faceup, short edge first into the ADF Notes: tray or facedown on the scanner glass. • This feature is supported only in Windows Vista or later. • Make sure that your computer and printer are connected to the same network. 4 Select a location on your computer where you want to save the scan image. 5 Type a scan name. Note: The scan name is the name that appears in the Scan Profile list on the display. • Do not load postcards, photos, small items, transparencies, • The ADF indicator light comes on when the paper is loaded In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. In Windows 7 or earlier a Click Notes: photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. 1 Open the printers folder. 2 Click Scan Profile > Create. 3 Select your scan settings, and then click Next. Scanning to a flash drive or click Start, and then click Run. 21 Note: The USB Drive home screen appears. 4 Select the destination folder, and then touch Scan to USB drive. Note: The printer goes back to the home screen after 30 seconds of inactivity. • Do not slide the paper into the tray. Load paper as shown in the illustration. Allow the paper to enter the optional mailbox bins properly • Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used. 5 Adjust the scan settings, and then touch Scan It. Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are loading prepunched paper for use with the staple finisher, • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before then make sure the holes on the long edge of the paper are on the right side of the tray. For more information, see the “Loading paper and specialty media” section of the User’s Guide. printing, or wait for a prompt to load it. Notes: • Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator. – If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam in the mailbox bin. For example, if you are printing on a legal-size paper and the bin extender is set to letter-size, then a jam occurs. – If the bin extender is longer than the size of the paper you are printing on, then the edges become uneven and the 22 paper is not stacked properly. For example, if you are printing on a letter-size paper and the bin extender is set to legal-size, then the paper does not stack properly. • Flex, fan, and straighten paper or specialty media before loading 11 it. • If paper needs to be returned to the mailbox bin, then insert the 1 paper under the bin arm, and then push the paper all the way back. 10 9 2 • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure the paper size and type are set correctly on the computer 8 3 or printer control panel. • Store paper per manufacturer recommendations. Understanding jam messages and locations When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam. 7 4 6 5 Notes: • When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output for blank pages. Area name Printer control panel message What to do 1 Stapler doors [x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455– 457] Remove paper from the stapler bin, and then open the stapler outer and inner doors. Then remove the staple cartridge, and then remove the jammed staples. 2 Duplex area [x]‑page jam, remove tray 1 to clear duplex. [235– 239] Pull out tray 1 completely, then push the front duplex flap down, and then remove the jammed paper. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting reprints jammed pages if adequate printer memory is available. Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. 23 Area name Printer control panel message What to do Trays [x]‑page jam, open tray [x]. [24x] Remove all paper from the standard bin, and then remove the jammed paper. Staple finisher rear door [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451] Open the rear door of the staple finisher, and then remove the jammed paper. 5 Upper door and rear duplex area Open the rear door of [x]‑page jam, open the printer and the rear upper and lower rear door. [231–234] duplex area, and then remove the jammed paper. 6 Upper rear door [x]‑page jam, open upper rear door. [202] Open the upper rear door of the printer, and then remove the jammed paper. 7 Mailbox [x]‑page jam, open mailbox rear door. Leave paper in bin. [4yy.xx] Open the rear door of the mailbox, and then remove the jammed paper. 8 Multipurpose feeder [x]‑page jam, clear manual feeder. [250] Remove all paper from the multipurpose feeder, and then remove the jammed paper. 9 Inside the printer [x]‑page jam, lift front cover to remove cartridge. [200–201] Open the front cover and the multipurpose feeder, then remove the toner cartridge and the imaging unit, and then remove the jammed paper. 10 Standard bin Remove all paper from [x]‑page jam, remove standard bin the standard bin, and then remove the jam. [203] jammed paper. 11 Automatic document feeder (ADF) [x]‑page jam, open automatic feeder top cover. [28y.xx] 3 4 [x]‑page jam, lift front cover to remove cartridge. [200–201] 2 Lift the green handle, and then pull out the toner cartridge from the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 3 Place the toner cartridge aside. Remove all paper from the ADF tray, and then remove the jammed paper. 24 4 Lift the green handle, and then pull out the imaging unit from the 8 Insert the toner cartridge into the printer, and then push the green printer. handle back into place. 1 2 1 2 Warning—Potential Damage: The jammed paper may be covered with toner, which can stain garments and skin. 5 Place the imaging unit aside on a flat, smooth surface. 7 Install the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Notes: • Align the arrows on the guides of the toner cartridge with Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Pull the jammed paper gently to the right, and then remove it from the arrows in the printer. • Make sure the cartridge is fully pushed in. Note: Use the arrows on the side of the printer as a guide. the printer. Note: Make sure all paper fragments are removed. 25 9 Close the multipurpose feeder door and the front cover. 1 Pull down the rear door. 2 1 3 Close the rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper and lower rear door. [231–234] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 10 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 26 1 Pull down the rear door. 4 Open the rear door of the duplex area, and then push the back of the standard tray. 1 2 3 Close the rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 5 Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. 27 2 2 3 1 1 2 Push down the front duplex flap, then firmly grasp the jammed paper, and then gently pull the paper to the right and out of the printer. Note: Make sure all paper fragments are removed. 2 6 Insert the standard tray. 7 From the printer control panel, touch Done to clear the message and continue printing. 1 2 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove standard bin jam. [203] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. [x]‑page jam, remove tray 1 to clear duplex. [235–239] 1 Pull out the tray completely. Note: Lift the tray slightly, and then pull it out. 3 Insert the tray. 28 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open tray [x]. [24x] 1 Check which tray is indicated on the printer display, and then pull the tray. 3 Insert the tray. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [250] 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Reload paper into the multipurpose feeder. 29 4 Slide the paper guide until it rests lightly against the edge of the paper. 1 2 2 Close the rear mailbox door. 3 If the jam is in the mailbox bin, then firmly grasp the jammed paper, 5 From the printer control panel, touch Done to clear the message and continue printing. and then gently pull it out. 4 From the printer control panel, touch Done to clear the message Note: Make sure all paper fragments are removed. [x]‑page jam, open mailbox rear door. Leave paper in bin. [4yy.xx] and continue printing. [x]‑page jam, open automatic feeder top cover. [28y.xx] 1 Open the rear mailbox door, firmly grasp the jammed paper, and 1 Remove all original documents from the ADF tray. then gently pull it out. Note: The message is cleared when the pages are removed from the ADF tray. Note: Make sure all paper fragments are removed. 30 2 Open the ADF cover. 1 2 2 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 1 4 Close the ADF cover. 5 Open the scanner cover. 7 Close the bottom ADF door. 8 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paper guide. 9 From the printer control panel, touch Done to clear the message and continue printing. 2 Close the staple finisher door. [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451] 1 Open the rear staple finisher door, and then gently pull the paper out of the finisher. Note: Make sure all paper fragments are removed. 3 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455–457] 1 From the stapler bin, firmly grasp the jammed paper on each side, 6 If the jam is in the bottom ADF door or ADF exit bin, then open the and then gently pull it out. bottom ADF door, and then firmly grasp the jammed paper on each side. Note: Make sure all paper fragments are removed. Note: Make sure all paper fragments are removed. 31 3 Pull down the latch of the staple cartridge holder, and then pull the 5 Press down the staple guard until it clicks into place. holder out of the printer. 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 6 Slide the staples toward the metal bracket. 2 Open the stapler outer and inner doors. 1 2 Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. 32 Warning—Potential Damage: Do not tap the cartridge on a hard surface. This could damage the cartridge. 7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 9 From the printer control panel, touch Done to clear the message and continue printing. 33
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