Lexmark X363 Owner S Manual User's Guide

Lexmark-Lexmark-X264-Owner-S-Manual lexmark-lexmark-x264-owner-s-manual

Lexmark-Lexmark-X364-Owner-S-Manual lexmark-lexmark-x364-owner-s-manual

gd2 v9558858_en

2014-07-06

: Lexmark Lexmark-Lexmark-X363-Owner-S-Manual lexmark-lexmark-x363-owner-s-manual lexmark pdf

Open the PDF directly: View PDF PDF.
Page Count: 235 [warning: Documents this large are best viewed by clicking the View PDF Link!]

Lexmark X264dn, X363dn, X364dn,
and X364dw
User's Guide
August 2011 www.lexmark.com
Machine type(s):
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Thank you for choosing this printer!.........................................................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Basic functions of the scanner.................................................................................................................13
Understanding the ADF and scanner glass..............................................................................................14
Understanding the printer control panel................................................................................................15
Additional printer setup.............................................................................19
Installing internal options........................................................................................................................19
Installing hardware options.....................................................................................................................21
Attaching cables......................................................................................................................................22
Verifying printer setup............................................................................................................................23
Setting up the printer software...............................................................................................................24
Setting up wireless printing.....................................................................................................................26
Installing the printer on a wired network...............................................................................................31
Minimizing your printer's environmental impact........................................34
Saving paper and toner...........................................................................................................................34
Saving energy..........................................................................................................................................35
Recycling..................................................................................................................................................36
Reducing printer noise............................................................................................................................37
Loading paper and specialty media............................................................39
Setting the Paper Size and Paper Type....................................................................................................39
Configuring Universal paper settings......................................................................................................39
Avoiding jams..........................................................................................................................................40
Loading trays...........................................................................................................................................41
Using a multipurpose or manual feeder..................................................................................................45
Paper capacities......................................................................................................................................50
Linking and unlinking trays......................................................................................................................51
Contents 2
Paper and specialty media guidelines.........................................................53
Paper guidelines......................................................................................................................................53
Storing paper...........................................................................................................................................55
Supported paper sizes, types, and weights.............................................................................................56
Printing......................................................................................................59
Printing a document................................................................................................................................59
Printing from a flash drive.......................................................................................................................59
Printing on both sides of the paper (duplexing)......................................................................................61
Printing specialty documents..................................................................................................................61
Printing information pages......................................................................................................................65
Canceling a print job................................................................................................................................66
Copying......................................................................................................68
Making copies.........................................................................................................................................68
Copying photos........................................................................................................................................69
Copying on specialty media.....................................................................................................................69
Customizing copy settings.......................................................................................................................70
Pausing the current print job to make copies.........................................................................................75
Placing an overlay message on each page..............................................................................................75
Canceling a copy job................................................................................................................................76
Improving copy quality............................................................................................................................76
E-mailing....................................................................................................77
Getting ready to e-mail...........................................................................................................................77
Creating an e-mail shortcut using the Embedded Web Server...............................................................78
E-mailing a document..............................................................................................................................78
Canceling an e-mail.................................................................................................................................80
Faxing........................................................................................................81
Getting the printer ready to fax..............................................................................................................81
Sending a fax...........................................................................................................................................93
Creating shortcuts...................................................................................................................................96
Using shortcuts and the address book....................................................................................................97
Customizing fax settings..........................................................................................................................98
Canceling an outgoing fax.....................................................................................................................100
Understanding fax options....................................................................................................................101
Contents 3
Improving fax quality.............................................................................................................................102
Scanning to a computer or flash drive......................................................103
Scanning to a computer........................................................................................................................103
Scanning to a flash drive........................................................................................................................104
Understanding the Scan Center features..............................................................................................104
Understanding scan profile options......................................................................................................105
Improving scan quality..........................................................................................................................106
Understanding printer menus...................................................................108
Menus list..............................................................................................................................................108
Paper menu...........................................................................................................................................108
Reports menu........................................................................................................................................115
Network/Ports menu.............................................................................................................................116
Settings menu........................................................................................................................................122
Maintaining the printer............................................................................146
Cleaning the exterior of the printer......................................................................................................146
Cleaning the scanner glass....................................................................................................................146
Cleaning the ADF separator rollers.......................................................................................................147
Storing supplies.....................................................................................................................................148
Checking the status of supplies from a network computer..................................................................148
Moving the printer to another location................................................................................................149
Shipping the printer..............................................................................................................................149
Ordering supplies..................................................................................................................................150
Replacing supplies.................................................................................................................................151
Administrative support............................................................................157
Finding advanced networking and administrator information.............................................................157
Restoring the factory default settings...................................................................................................157
Using the Embedded Web Server.........................................................................................................157
Viewing reports.....................................................................................................................................158
Checking the device status....................................................................................................................158
Restricting access to printer menus......................................................................................................158
Setting up e‑mail alerts.........................................................................................................................159
Configuring supply notifications............................................................................................................159
Copying printer settings to other printers.............................................................................................159
Contents 4
Clearing jams............................................................................................161
Clearing jams.........................................................................................................................................161
Troubleshooting.......................................................................................176
Solving basic printer problems..............................................................................................................176
Printer control panel display is blank or displays only diamonds..........................................................176
Understanding printer messages..........................................................................................................176
Solving printing problems.....................................................................................................................187
Solving copy problems..........................................................................................................................190
Solving scanner problems.....................................................................................................................192
Solving fax problems.............................................................................................................................194
Solving option problems........................................................................................................................198
Solving paper feed problems.................................................................................................................199
Solving print quality problems..............................................................................................................200
Embedded Web Server does not open.................................................................................................209
Contacting Customer Support...............................................................................................................210
Notices.....................................................................................................211
Product information..............................................................................................................................211
Edition notice........................................................................................................................................211
Power consumption..............................................................................................................................215
Index........................................................................................................229
Contents 5
Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local
regulations.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
Safety information 6
CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Use the handholds located on both sides of the printer to lift it.
•Make sure your fingers are not under the printer when you set it down.
•Before setting up the printer, make sure there is adequate clearance around it.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at www.lexmark.com/publications/.
1
2
3
4
31
24 2
2
1
Setup
Installation
Instalación
Installazione Instalação
Installatie
Asennus
Installasjon
Руководство по
установке
Instalacja
1
2
@
20 kg
(44 lbs)
Additional setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using printer software
•Setting up and configuring the printer on a network,
depending on your printer model
•Caring for and maintaining the printer
•Troubleshooting and solving problems
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
www.lexmark.com/publications/.
Learning about the printer 8
What are you looking for? Find it here
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click to view context‑sensitive information.
Notes:
•The Help installs automatically with the printer
software.
•The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and technical
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Telephone support
Lexmark Support Web site—support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Warranty information Warranty information varies by country or region:
•In the US—See the Statement of Limited Warranty
included with this printer, or at
support.lexmark.com.
•Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lbs) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them also. It is important to:
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
Learning about the printer 9
•Allow the following recommended amount of space around the printer for proper ventilation:
3
4
1
2
5
1Rear 305 mm (12 in.)
2Right side 203 mm (8 in.)
3Front 203 mm (8 in.)
4Left side 76 mm (3 in.)
5Top 254 mm (10 in.)
Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
Learning about the printer 10
12
3
4
5
6
7
8
1Front door release button
2Printer control panel
3Automatic Document Feeder (ADF)
4System board door
5Front door
6Multipurpose feeder door
Note: Depending on your printer model, this could be the manual feeder door.
7Standard 250‑sheet tray (Tray 1)
8Standard exit bin
The following illustration shows the printer back with its basic features or parts:
Learning about the printer 11
1
2
8
4
7
36
5
1Rear door
2Ethernet port
3Wireless antenna
Note: The wireless antenna appears on wireless models only.
4Fax ports
Note: Fax ports appear on fax models only.
5USB port
6Printer power cord socket
7Power switch
8Locking device
Learning about the printer 12
Configured model
The following illustration shows the printer configured with an optional 250‑ or 550‑sheet drawer:
1
1Optional 250‑ or 550‑sheet drawer (Tray 2)
Basic functions of the scanner
The scanner provides copy, fax, and scan capability. You can:
•Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
•Send a fax using the printer control panel.
•Send a fax to multiple fax destinations at the same time.
•Scan documents and send them to your computer, an e-mail address, or a flash drive.
Note: The fax function is available on selected printer models only.
Learning about the printer 13
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF) Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Using the ADF
The ADF can scan multiple pages, including two‑sided pages on some models. When using the ADF:
•Load the document into the ADF faceup, short edge first.
•Adjust the paper guides to touch the sides of the paper loaded.
•Remove staples before loading.
•Separate punched sheets before loading.
•Load up to 50 sheets of plain paper in the ADF input tray, based on 75 g/m2 (20 lb.) paper.
•Scan sizes from 124.46 x 127 mm (4.9 x 5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
•Scan documents with mixed page sizes (letter and legal).
•Scan media weights from 52 to 120 g/m2 (14 to 32 lb).
•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
•Place a document facedown on the scanner glass in the upper left corner.
•Scan or copy documents up to 215.9 x 297.18 mm (8.5 x 11.7 in.).
•Copy books up to 25.3‑mm (1‑in.) thick.
Learning about the printer 14
Understanding the printer control panel
Shortcuts
3
DEF
6
MNO
9
WXYZ
#
2
ABC
5
JKL
8
TUV
0
1
@
!.
4
PQRS
7
*
Fax
Redial/Pause
Resolution
Options
Hook
Select Start
Stop/Cancel
Menu
Back
Copy
Copies
Scale
Options
Content
Darkness
Duplex/2-Sided
Text
Text/Photo
Photo
Copy
Scan/Email
Fax
12 3
Item Description
1Selections and
settings
Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such
as the number of copies, duplex printing, copy options, and scaling. Use the address book when
scanning to e‑mail.
2Display area View scanning, copying, faxing, and printing options as well as status and error messages. Access
the administration menus, start, stop, or cancel a print job.
3Keypad area Enter numbers, letters, or symbols on the display, print using the USB flash memory device, or
change the default fax settings.
123
4
5
6
7
8
9
10
Item Description
1Copy Enters the copy function
2Content Enhances copy, scan, e‑mail, or fax quality. Choose from Text, Text/Photo, or Photo.
3Copies Enters the number of copies to print
4Scale Changes the size of the copied document to fit onto the currently selected paper size
5Options Changes Original Size, Paper Source, and Collate settings
6Address Book Opens the address book
7Darkness Adjusts the current darkness settings
Learning about the printer 15
Item Description
8Duplex 2-Sided Makes a two‑sided copy
Note: On selected printer models, you can also perform two‑sided scan jobs.
9Fax Enters the fax function
Note: Fax mode is not available on selected printer models.
10 Scan/Email Enters the scan or scan to e‑mail function
987654
3
2
1
Item Description
1Menu Enters the administration menus
2Display View scanning, copying, faxing, and printing options as well as status and error messages.
3Stop/Cancel Stops all printer activity
4Start Starts a copy or scan job
5Right arrow Scrolls right
Learning about the printer 16
Item Description
6Select Accepts menu selections and settings
7Left arrow Scrolls left
8Indicator light •Off—The power is off.
•Blinking green—The printer is warming up, processing data, or printing.
•Solid green—The printer is on, but idle.
•Blinking red—Operator intervention is needed.
9Back Returns one screen at a time to the Ready screen
Note: An error beep sounds when you press if a flash drive is connected and the USB menu is
displayed.
1
2
3
4
5
6
7
Item Description
1Redial/Pause •Press once to cause a two- or three-second dial pause in a fax number. In the “Fax To” field,
a Dial Pause is represented by a comma (,).
•Press to redial a fax number.
2Keypad Enters numbers, letters, or symbols on the display
Learning about the printer 17
Item Description
3Front USB port Lets you scan to a flash drive or print supported file types
Notes:
•The front USB port is available only on selected printer models.
•When a USB flash memory device is inserted into the printer, the printer can only scan to
the USB device or print files from the USB device. All other printer functions are
unavailable.
4Shortcuts
#
Enters the shortcut screen
5Hook Press once to take the telephone line off‑hook (like picking up a telephone receiver). Press
a second time to hang up the line.
Note: The Hook button is available only on selected printer models.
6Options Changes Original Size, Broadcast, Delayed Send, and Cancel settings
7Resolution Selects a dpi value for the scan
Note: Press the arrow buttons to scroll through the values, and then press to enter a
value.
Learning about the printer 18
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Installing a flash memory card
The system board has a connection for one optional flash memory card.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
Additional printer setup 19
2Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3Holding the card by its sides, align the card with the connector on the system board.
4Push the card firmly into place.
Notes:
•The entire length of the connector on the card must touch and be flush against the system board.
•Be careful not to damage the connectors.
•If your printer model does not fax, your system board will not have the fax card attached to the system
board.
5Close the system board door.
Additional printer setup 20
Installing hardware options
Installing a 250‑ or 550‑sheet drawer
The printer supports one optional drawer; you can install a 250‑ or 550‑sheet drawer.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1Unpack the drawer, and then remove any packing material from the outside of the drawer.
2Remove the tray from the support unit.
1
2
1Support unit
2Tray
3Remove any packing material and tape from inside the tray.
4Insert the tray into the support unit.
5Place the drawer in the location chosen for the printer.
Additional printer setup 21
6Align the printer with the drawer, and then lower the printer into place.
Attaching cables
1Connect the printer to a computer or a network.
•For a local connection, use a USB cable.
•For a network connection, use an Ethernet cable.
2Connect the power cord to the printer first and then to a wall outlet.
Additional printer setup 22
1
24
3
1Ethernet port
2Fax ports
Note: The fax ports are available on selected printer models only.
3USB port
4Printer power cord socket
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option and install it again.
•Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing
configuration.
Additional printer setup 23
Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings as
user default settings. A user default setting remains in effect until you access the menu again, choose another value,
and save it.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Menu Settings Page appears, and then press .
After the menu settings page prints, Ready appears.
Printing a network setup page
If the printer is attached to a network, print a network setup page to verify the network connection. This page also
provides important information that aids network printing configuration.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the down arrow button until Reports appears, and then press .
4Press the down arrow button until Network Setup Page appears, and then press .
After the network setup page prints, Ready appears.
5Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, the network cable may be malfunctioning, or, if you
have a wireless printer model, the wireless network may not be configured properly. Consult a system support
person for a solution, and then print another network setup page.
Setting up the printer software
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1Close all open software programs.
2Insert the Software and Documentation CD.
3From the main installation dialog, click Install.
4Follow the instructions on the screen.
Additional printer setup 24
For Macintosh users
1Close all open software applications.
2Insert the Software and Documentation CD.
3From the Finder desktop, double-click the printer CD icon that automatically appears.
4Double-click the Install icon.
5Follow the instructions on the screen.
Using the World Wide Web
1Go to the Lexmark Web site at www.lexmark.com.
2From the Drivers & Downloads menu, click Driver Finder.
3Select your printer, and then select your operating system.
4Download the driver and install the printer software.
Updating available options in the printer driver
Once the printer software and any options are installed, it may be necessary to manually add the options in the printer
driver to make them available for print jobs.
For Windows users
1Click , or click Start and then click Run.
2In the Start Search or Run box, type control printers.
3Press Enter, or click OK.
The printer folder opens.
4Select the printer.
Note: If the printer has a fax option, choose the appropriate printer model with the letters “PS.”
5Right‑click the printer, and then select Properties.
6Click the Install Options tab.
7Under Available Options, add any installed hardware options.
Note: If the printer has a fax option, select Fax, and then add it as an installed option.
8Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Select the printer, and then click Options & Supplies.
Additional printer setup 25
4Click Driver, and then add any installed hardware options.
5Click OK.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility.
3Select the printer, and then from the Printers menu, choose Show Info.
4From the pop‑up menu, choose Installable Options.
5Add any installed hardware options, and then click Apply Changes.
Setting up wireless printing
Note: Wireless printing is available on select printer models only.
Information you will need to set up the printer on a wireless network
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure
which channel to select.
•Security Method—There are three basic options for Security Method:
–WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently
in use on the network by selecting the Default WEP Transmit Key.
or
–WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X username and password
•Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and
Documentation CD.
Additional printer setup 26
Installing the printer on a wireless network (Windows)
Before you install the printer on a wireless network, make sure that:
•Your wireless network is set up and working properly.
•The computer you are using is connected to the same wireless network where you want to set up the printer.
1Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer
on.
2
1
Note: For fax setup, see the User's Guide on the Software and Documentation CD.
Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen.
2Insert the Software and Documentation CD.
3Click Install Printer and Software.
4Click Agree to accept the terms of the License Agreement.
5Select Suggested and then click Next.
6Click Wireless Network Attach.
Additional printer setup 27
7Remove the label covering the USB port on the back of the printer.
8Temporarily connect a USB cable between the computer on the wireless network and the printer.
Notes:
•After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you
can print wirelessly.
•If your printer has faxing capabilities, then connect the telephone cable.
9Follow the on‑screen instructions to complete the software installation.
Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your
installation.
10 To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 for each
computer.
Installing the printer on a wireless network (Macintosh)
Before you install the printer on a wireless network, make sure that:
•Your wireless network is set up and working properly.
•The computer you are using is connected to the same wireless network where you want to set up the printer.
Additional printer setup 28
Prepare to configure the printer
1Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address
in the space provided below:
MAC address: ___ ___ ___ ___ ___ ___
2If your printer has faxing capabilities, then connect the telephone cable.
3Connect the power cable to the printer, and then to a properly grounded electrical outlet, and then turn the printer
on.
2
1
Enter the printer information
1Access the AirPort options.
In Mac OS X version 10.5 or later
aFrom the Apple menu, choose System Preferences.
bClick Network.
cClick AirPort.
In Mac OS X version 10.4 and earlier
aFrom the Go menu, choose Applications.
bDouble‑click Internet Connect.
cFrom the toolbar, click AirPort.
2From the Network pop‑up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address
located on the MAC address sheet.
3Open the Safari browser.
4From the Bookmarks drop-down menu, select Show.
5Under Collections, select Bonjour or Rendevous, and then double‑click the printer name.
Note: The application is referred to as Rendezvous in MAC OS X version 10.3, but is now called Bonjour by Apple
Computer.
6From the main page of the Embedded Web Server, navigate to the page where the wireless settings information is
stored.
Additional printer setup 29
Configure the printer for wireless access
1Type the name of your network (SSID) in the appropriate field.
2Select Infrastructure as your Network Mode if you are using a wireless router.
3Select the type of security you use to protect your wireless network.
4Enter the security information necessary for the printer to join your wireless network.
5Click Submit.
6Open the AirPort application on your computer:
In Mac OS X version 10.5 or later
aFrom the Apple menu, choose System Preferences.
bClick Network.
cClick AirPort.
In Mac OS X version 10.4 and earlier
aFrom the Go menu, choose Applications.
bDouble‑click Internet Connect.
cFrom the toolbar, click AirPort.
7From the Network pop‑up menu, select your wireless network.
Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and
create a printer in the Print Center or Printer Setup Utility.
1Install a PPD file on the computer:
aInsert the Software and Documentation CD in the CD or DVD drive.
bDouble-click the installer package for the printer.
cFrom the Welcome screen, click Continue.
dClick Continue again after viewing the Readme file.
eClick Continue after viewing the license agreement, and then click Agree to accept the terms of the agreement.
fSelect a Destination, and then click Continue.
gFrom the Easy Install screen, click Install.
hType the user password, and then click OK.
All necessary software is installed on the computer.
iClick Restart when installation is complete.
2Add the printer:
aFor IP printing:
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
Additional printer setup 30
4Select the printer from the list.
5Click Add.
In Mac OS X version 10.4 and earlier
1From the Go menu, choose Applications.
2Double‑click Utilities.
3Locate and double‑click Printer Setup Utility or Print Center.
4From the Printer List, choose Add.
5Select the printer from the list.
6Click Add.
bFor AppleTalk printing:
In Mac OS X version 10.5
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
4Click AppleTalk.
5Select the printer from the list.
6Click Add.
In Mac OS X version 10.4
1From the Go menu, choose Applications.
2Double‑click Utilities.
3Locate and double‑click Print Center or Printer Setup Utility.
4From the Printer List, choose Add.
5Choose the Default Browser tab.
6Click More Printers.
7From the first pop‑up menu, choose AppleTalk.
8From the second pop‑up menu, choose Local AppleTalk zone.
9Select the printer from the list.
10 Click Add.
Installing the printer on a wired network
Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber
optic network connections.
Before you install the printer on a wired network, make sure that:
•You have completed the initial setup of the printer.
•The printer is connected to your network with the appropriate type of cable.
For Windows users
1Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
Additional printer setup 31
If the CD does not launch after a minute, then do the following:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
2Click Install Printer and Software.
3Click Agree to agree to the License Agreement.
4Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select
Custom and follow the on‑screen instructions.
5Select Wired Network Attach, and then click Next.
6Select the printer manufacturer from the list.
7Select the printer model from the list, and then click Next.
8Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
on‑screen instructions.
9Follow the on‑screen instructions to complete the installation.
For Macintosh users
1Allow the network DHCP server to assign an IP address to the printer.
2Print the network setup page from the printer. For information on printing a network setup page, see “Printing a
network setup page” on page 24.
3Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4Install the drivers and add the printer.
aInstall a PPD file on the computer:
1Insert the Software and Documentation CD in the CD or DVD drive.
2Double-click the installer package for the printer.
3From the Welcome screen, click Continue.
4Click Continue again after viewing the Readme file.
5Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
6Select a Destination, and then click Continue.
7From the Easy Install screen, click Install.
8Type the user password, and then click OK.
All the necessary software is installed on the computer.
9Click Restart when installation is complete.
bAdd the printer:
•For IP printing:
Additional printer setup 32
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
4Click IP.
5Type in the IP address of your printer in the Address field.
6Click Add.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double‑click Utilities.
3Double‑click Printer Setup Utility or Print Center.
4From the Printer List, click Add.
5Click IP.
6Type in the IP address of your printer in the Address field.
7Click Add.
•For AppleTalk printing:
In Mac OS X version 10.5
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
4Click AppleTalk.
5Select the printer from the list.
6Click Add.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double‑click Utilities.
3Double‑click Print Center or Printer Setup Utility.
4From the Printer List, click Add.
5Choose the Default Browser tab.
6Click More Printers.
7From the first pop‑up menu, choose AppleTalk.
8From the second pop‑up menu, select Local AppleTalk zone.
9Select the printer from the list.
10 Click Add.
Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.
Additional printer setup 33
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycling
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode".
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 55.
Conserving supplies
There are a number of ways to reduce the amount of paper you use when printing, copying, or receiving faxes. You
can:
Use both sides of the paper
You can control whether print appears on one or two sides of the paper for an incoming fax, a printed document, or a
copy. For more information, see:
•“Printing on both sides of the paper (duplexing)” on page 61
•“Copying on both sides of the paper (duplexing)” on page 71
•“Printing incoming faxes on both sides of the paper (duplexing)” on page 98
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper from
the Print dialog.
To copy two or four consecutive pages of a multiple‑page document onto one side of a single sheet of paper, see
“Copying multiple pages onto a single sheet” on page 74.
Minimizing your printer's environmental impact 34
Choose scanning
You can avoid making a paper output of a document or photograph by scanning it to save to a computer program,
application, or flash drive. For more information, see:
•“Scanning to a computer” on page 103
•“Scanning to a flash drive” on page 104
Check your first draft for accuracy
Before printing or making multiple copies of a document:
•Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer
display, to see what the document will look like before you print it.
•Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 40.
Saving energy
You may be able to further reduce energy by adjusting Power Saver.
Using Eco‑Mode
Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.
Note: See the table for the multiple settings that change when you select an Eco‑Mode setting.
Choose To
Energy Reduce energy use, especially when the printer is idle.
•Printer engine motors do not start until a job is ready to print. You may notice a short delay before the
first page is printed.
•The printer enters Power Saver mode after one minute of inactivity.
•When the printer enters Power Saver mode, the printer control panel display and option lights are turned
off.
•The scanner lamps are activated only when a scan job is started.
Paper •Print appears on both sides of a print, copy, or received fax.
•Fax transmission log features are turned off.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Off Use factory default settings. This setting supports the performance specifications for your printer.
To select an Eco‑Mode setting:
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until General Settings appears, and then press .
Minimizing your printer's environmental impact 35
4Press the arrow buttons until Eco‑Mode appears, and then press .
5Select the setting you want, and then press .
Submitting changes appears.
Adjusting Power Saver using the printer control panel
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Settings appears, and then press .
4Press the arrow buttons until General Settings appears, and then press .
5Press the arrow buttons until Timeout appears, and then press .
6Press the arrow buttons until Power Saver appears, and then press .
7Press the arrow buttons to enter the number of minutes for the printer to wait before entering the Power Saver
mode. Available settings range from 1–240 minutes.
8Press .
Submitting changes appears.
9Press , and then press until Ready appears.
Adjusting Power Saver using the Embedded Web Server
Available settings range from 1‑240 minutes. The factory default setting is 30 minutes.
To increase or decrease the number of minutes before the printer enters Power Saver mode:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings, and then click General Settings.
3Click Timeouts.
4In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it enters
Power Saver mode.
5Click Submit.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycling
Minimizing your printer's environmental impact 36
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1Visit our Web site at www.lexmark.com/recycle.
2Find the product type you want to recycle, and then select your country from the list.
3Follow the instructions on the computer screen.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
Expanded polystyrene (EPS) foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities
may not exist in your area. For information on EPS foam recycling locations:
1Visit EPS Recycling International's Web site at www.epsrecycling.org/pages/intcon.html.
2Select your country or region from the list, and then click the links or use the contact information provided.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it
both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred
percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used
to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the pre‑paid shipping label. You can also:
1Visit our Web site at www.lexmark.com/recycle.
2From the Toner Cartridges section, select your country from the list.
3Follow the instructions on the computer screen.
Reducing printer noise
Use Quiet Mode to reduce the printer noise.
Note: See the table for the multiple settings that change when you select a Quiet Mode setting.
Minimizing your printer's environmental impact 37
Choose To
On Reduce printer noise.
•You may notice a reduction in processing speed.
•Printer engine motors do not start until a job is ready to print. You may notice a short
delay before the first page is printed.
•Fans run at a reduced speed or are turned off.
•If your printer has faxing capability, fax sounds are reduced or disabled, including
the fax speaker and ringer.
Off Use factory default settings. This setting supports the performance specifications for
your printer.
To select a Quiet Mode setting:
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Quiet Mode appears, and then press .
5Select the setting you prefer between Yes and No, and then press .
Submitting changes appears.
Minimizing your printer's environmental impact 38
Loading paper and specialty media
This section explains how to load the trays and feeders. It also includes information about paper orientation, setting
the Paper Size and Paper Type, and linking and unlinking trays.
Setting the Paper Size and Paper Type
After you set the Paper Size and Paper Type to the correct settings for the size and type used in the trays, then any
trays containing the same size and type are automatically linked by the printer.
Note: If the size of the paper being loaded now is the same size as the previously loaded paper, do not change the
Paper Size setting.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
Paper Menu appears.
3Press .
4Press the arrow buttons until Size/Type appears, and then press .
Select Source appears.
5Press the arrow buttons until the correct source appears, and then press .
Size appears under the source name.
6Press .
7Press the arrow buttons until the correct size appears, and then press .
Submitting Changes appears, followed by Size.
8Press the arrow buttons until Type appears, and then press .
9Press the arrow buttons until the correct type appears, and then press .
Submitting Changes appears, followed by Type.
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the Manual Feeder to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
•Units of measure (inches or millimeters)
•Portrait Height and Portrait Width
•Feed Direction
Note: The smallest supported Universal size is 76 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
Paper that weighs at least 75 g/m2 (20 lb) is recommended for sizes less than or equal to 182 mm (7.17 in.) wide.
Loading paper and specialty media 39
Specify a unit of measurement
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
Paper Menu appears.
3Press .
4Press the arrow buttons until Universal Setup appears, and then press .
5Press the arrow buttons until Units of Measure appears, and then press .
6Press the arrow buttons until the correct unit of measure appears, and then press .
Submitting Changes appears, followed by the Universal Setup menu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the
printer to support the size, including support for standard features such as duplex printing and printing multiple pages
on one sheet.
Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width
setting, or adjust both. Instructions to adjust both follow.
1From the Universal Setup menu, press the arrow buttons until Portrait Width appears, and then press .
2Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then press
.
Submitting Changes appears, followed by the Universal Setup menu.
3From the Universal Setup menu, press the arrow buttons until Portrait Height appears, and then press .
4Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and then press
.
Submitting Changes appears, followed by the Universal Setup menu.
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations
•Make sure the paper lies flat in the paper tray.
•Do not remove the paper tray while the printer is printing.
•Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
•Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
•Push the paper tray in firmly after loading paper.
Loading paper and specialty media 40
Paper recommendations
•Use only recommended paper or specialty media.
•Do not load wrinkled, creased, damp, bent, or curled paper.
•Flex, fan, and straighten paper before loading it.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same stack.
•Make sure all sizes and types are set correctly in the printer control panel menus.
•Store paper per the manufacturer's recommendations.
Loading trays
1Pull the tray completely out.
Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
Loading paper and specialty media 41
2Squeeze and slide the guides to the correct position for the paper size you are loading.
1
2
4
3
For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper
you are loading.
If you are loading A6‑size paper:
aSqueeze and slide the length guide toward the center of the tray to the A5 size position.
bRaise the A6 backstop.
Notes:
•The standard tray accommodates only 150 sheets of A6‑size paper. Notice the maximum fill line on the A6
backstop which indicates the maximum height for loading A6‑size paper. Do not try to overload the tray.
•A6‑size paper cannot be loaded in the optional tray.
Loading paper and specialty media 42
Notes:
•Use the size indicators on the bottom of the tray to help position the guide.
•For setup, load letter‑ or A4‑size paper based on the standard size for your country or region.
3Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
4Load the paper stack toward the back of the tray as shown with the recommended print side facedown.
Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load
A6‑size paper to the maximum fill line; the tray holds only 150 sheets of A6‑size paper.
1
1Maximum fill line
Loading paper and specialty media 43
Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown.
LETTERHEAD
5Squeeze and slide the guides to lightly touch the side of the stack.
1
2
6Insert the tray.
7If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper
Type setting for the tray.
Loading paper and specialty media 44
Using a multipurpose or manual feeder
Some models of the printer have a multipurpose feeder, whereas other models have a manual feeder. The multipurpose
feeder can be loaded like a tray with up to 50 sheets of paper. The manual feeder can be loaded with one sheet of
paper at a time.
Using the multipurpose feeder
You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media,
such as card stock, transparencies, paper labels, and envelopes. You may also want to use the multipurpose feeder for
single‑page print jobs on letterhead or on other specialty media you do not keep in a tray.
Opening the multipurpose feeder
1Pull the multipurpose feeder door down.
2Pull the extension forward.
Loading paper and specialty media 45
3Pull the extension so it flips forward and down.
Loading the multipurpose feeder
1Squeeze and slide the guides out fully.
2Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the
paper or labels. Straighten the edges on a level surface.
3Load the paper or specialty media.
Notes:
•Do not force paper into the multipurpose feeder.
•Do not exceed the maximum stack height. Overfilling may cause jams.
Loading paper and specialty media 46
•Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering
the printer first. For more information on loading transparencies, see the packaging the transparencies came
in.
•Load letterhead with the logo faceup and the top edge entering the printer first.
Loading paper and specialty media 47
•Load envelopes with the flap side down and the stamp location in the position shown.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
4Squeeze and slide the guides to support the paper.
5Slide the paper gently into the multipurpose feeder until it comes to a stop. Make sure the paper fits loosely and
is not bent or wrinkled.
6From the printer control panel, set the Paper Size and Paper Type.
Loading paper and specialty media 48
Using the manual feeder
The manual feeder can feed only one sheet of paper at a time. You can use the manual feeder to print on paper types
or sizes that are not currently loaded in a tray.
1Open the manual feeder door.
2Load one sheet of paper faceup into the center of the manual feeder.
Notes:
•Load letterhead faceup, with the top of the sheet entering first.
•Load envelopes with the flap side down and with the stamp area as shown.
Loading paper and specialty media 49
3Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
4Adjust the paper guides to the paper width.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams.
Paper capacities
The capacities of the trays and feeders are based on 75 g/m2 (20 lb) paper.
Load up to Notes
Tray 1
250 sheets of paper
150 sheets of A6‑size paper
50 paper labels
50 transparencies
Vinyl, pharmacy, or dual‑sided labels are not supported. Use paper
labels only. Single‑sided paper labels designed for laser printers are
supported for occasional use. It is recommended to print no more
than 20 pages of paper labels per month.
Tray 2
250 or 550 sheets of paper
50 paper labels
Only one optional drawer may be installed on the printer at a time.
The maximum amount of paper that can be loaded depends on
whether you have an optional 250‑ or 550‑sheet tray.
Multipurpose feeder
50 sheets of paper
15 paper labels
10 transparencies
10 sheets of card stock
7 envelopes
Feed paper into the multipurpose feeder only to the point where
its leading edge can contact the paper guides. Do not force the paper
into the feeder.
Manual feeder
1 sheet of paper
1 sheet of paper labels
1 transparency
1 sheet of card stock
1 envelope
Depending on your printer model, you have either a multipurpose
feeder or a manual feeder.
Loading paper and specialty media 50
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Size and
Type settings for all trays must be set from the Paper menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Paper
menu, change the Paper Type and Paper Size settings so that they do not match the settings of any other tray.
1From the Paper menu, make sure the Type setting (for example, Plain Paper, letterhead, Custom Type <x>) for the
tray you want to unlink does not match the Type setting of any other tray.
If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray,
such as Custom Type <x>, or assign your own custom name.
2Make sure the Size setting (for example, letter, A4, statement) for the tray you want to unlink does not match the
Size setting of any other tray.
Note: Paper Size settings are not automatic; they must be set manually from the Paper menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Assigning a Custom Type <x> name
Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray
that you want to link.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Paper Menu appears, and then press .
4Press the arrow buttons until Size/Type appears, and then press .
Select Source appears.
5Press the arrow buttons until the name of the tray you want appears, and then press .
The Size menu item appears.
6Press the arrow buttons until the size you want appears, and then press .
Submitting changes appears.
7Press the arrow buttons until Custom Type <x> or another custom name appears, and then press .
Submitting Changes appears.
8Press and release until Ready appears.
Loading paper and specialty media 51
Changing a Custom Type <x> name
You can use the Embedded Web Server or MarkVision ProfessionalTM to define a name other than Custom Type <x>
for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the
new name instead of Custom Type <x>.
To change a Custom Type <x> name from the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Default Settings, click Paper Menu.
4Click Custom Names.
5Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size/Type
menus.
6Click Submit.
7Click Custom Types.
Custom Types appears, followed by your custom name.
8Select a Paper Type setting from the list next to your custom name.
9Click Submit.
Loading paper and specialty media 52
Paper and specialty media guidelines
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the
paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The multipurpose
feeder can automatically feed paper weights up to 163 g/m2 (43 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb)
might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long
paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier paper.
Note: Duplex printing is supported only for 60–90 g/m2 (16–24 lb bond) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points;
smoothness between 150–250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–90 g/m2 (16–24 lb bond) paper, grain long paper is recommended.
Paper and specialty media guidelines 53
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
•Preprinted papers with chemicals that may contaminate the printer
•Preprinted papers that can be affected by the temperature in the printer fuser
•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough‑edged, rough or heavily textured surface papers, or curled papers
•Recycled papers that fail EN12281:2002 (European)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
•Always use new, undamaged paper.
•Before loading paper, know the recommended print side. This information is usually indicated on the package.
•Do not use paper, paper labels, or card stock that has been cut or trimmed by hand.
•Do not mix sizes, types, or weights in the same source; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
•Use grain long for 60 to 90 g/m2 weight paper.
•Use only forms and letterhead printed using an offset lithographic or engraved printing process.
•Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Paper and specialty media guidelines 54
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating
that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement
can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
•Low moisture content (4–5%)
•Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much
rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very
well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
•Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
•Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause
paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.
•Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
Paper and specialty media guidelines 55
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
For information on card stock and labels, see the Card Stock & Label Guide.
Paper types and weights supported by the printer
The printer engine and the duplex path support 60–90 g/m2 (16–24 lb) paper weights. The multipurpose and manual
feeders support 60–163 g/m2 (16–43 lb) paper weights.
Paper type Standard
250‑sheet tray
Optional 250‑ or
550‑sheet tray
Multipurpose
feeder
Manual feeder Duplex path
Paper
•Plain
•Light
•Heavy
•Recycled
•Custom
Rough/Cotton X
Bond
Letterhead
Preprinted
Colored Paper
Card stock X X X
Glossy paper X X X X X
Paper labels1X
Transparencies X
Envelopes (smooth)2XX X
1 Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more
than 20 pages of paper labels a month. Vinyl, pharmacy, and dual‑sided labels are not supported.
2 Use envelopes that lie flat when individually placed on a table facedown.
Paper and specialty media guidelines 56
Paper sizes supported by the printer
Paper size Dimensions Standard
250‑sheet tray
Optional 250‑ or
550‑sheet tray
Multipurpose
feeder or Manual
feeder
Duplex path
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5 148 x 210 mm
(5.8 x 8.3 in.)
X
A61105 x 148 mm
(4.1 x 5.8 in.)
X X
Executive 184 x 267 mm
(7.3 x 10.5 in.)
X
Folio 216 x 330 mm
(8.5 x 13 in.)
JIS B5 182 x 257 mm
(7.2 x 10.1 in.)
X
Legal 216 x 356 mm
(8.5 x 14 in.)
Letter 216 x 279 mm
(8.5 x 11 in.)
Oficio (Mexico) 216 x 340 mm
(8.5 x 13.4 in.)
Statement 140 x 216 mm
(5.5 x 8.5 in.)
X
Universal276.2 x 127 mm
(3 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
X3X3X3
B5 Envelope 176 x 250 mm
(6.9 x 9.8 in.)
XX X
C5 Envelope 162 x 229 mm
(6.4 x 9 in.)
XX X
DL Envelope 110 x 220 mm
(4.3 x 8.7 in.)
XX X
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
XX X
9 Envelope 98 x 225 mm
(3.9 x 8.9 in.)
XX X
1 A6 is supported only for grain long papers.
2 If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 39.
3 Universal paper size has limited support in the trays for paper sizes 140 mm x 210 mm (5.5 x 8.3 in.) or larger and in the
duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
Paper and specialty media guidelines 57
Paper size Dimensions Standard
250‑sheet tray
Optional 250‑ or
550‑sheet tray
Multipurpose
feeder or Manual
feeder
Duplex path
10 Envelope 105 x 241 mm
(4.1 x 9.5 in.)
XX X
Other Envelope 229 x 356 mm
(9 x 14 in.)
XX X
1 A6 is supported only for grain long papers.
2 If a paper size you want to use is not listed, configure a Universal paper size. For more information, see “Configuring
Universal paper settings” on page 39.
3 Universal paper size has limited support in the trays for paper sizes 140 mm x 210 mm (5.5 x 8.3 in.) or larger and in the
duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.
Paper and specialty media guidelines 58
Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media
can affect how reliably documents print. For more information, see “Avoiding jams” on page 40 and “Storing paper”
on page 55.
Printing a document
1Load paper into a tray or feeder.
2From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
3Do one of the following:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
cClick OK, and then click Print.
For Macintosh users
aCustomize the settings as needed in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the loaded paper.
3Click OK.
bCustomize the settings as needed in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the Print dialog and pop‑up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3Click Print.
Printing from a flash drive
A USB port is located on the printer control panel of certain models of the printer. Insert a flash drive to print supported
file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
The following flash drives are tested and approved for use with the printer:
•Lexar Firefly (512 MB or 1 GB sizes)
•SanDisk Cruizer Micro (512 MB,or 1G sizes)
•Sony (512 MB or 1G sizes)
Printing 59
Notes:
•When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or
print files from the USB device. All other printer functions are unavailable.
•Hi‑Speed flash drives must meet the USB 2.0 specification, specifically supporting the High Speed mode. Devices
having only USB Low‑speed capabilities are not supported.
•USB devices must support the FAT or FAT32 (File Allocation Tables) system. Devices formatted with NTFS (New
Technology File System) or any other file system are not supported.
•You cannot print files for which you do not have printing permissions.
•Some USB drives and USB hubs are not supported.
To print from a flash drive:
1Make sure the printer is on and Ready or Busy appears.
2Insert a flash drive into the USB port.
Notes:
•If you insert the flash drive when the printer requires attention, such as when a jam has occurred, the
printer ignores the flash drive.
•If you insert the flash drive while the printer is printing other jobs, Busy appears. After the other jobs are
processed, you may need to view the held jobs list to print documents from the flash drive.
3Press the arrow buttons until the document you want to print appears, and then press .
Note: Folders found on the flash drive appear with a + in front of the folder (for example, + documents). File
names are appended by the extension type (for example, .jpg).
4Press to print one copy, or enter the number of copies using the keypad, and then press to initiate the print
job.
Note: Do not remove the flash drive from the USB port until the document has finished printing.
Printing 60
Printing on both sides of the paper (duplexing)
In order to save paper, you can print on both sides of a sheet of paper.
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until Print Settings appears, and then press .
4Press the arrow buttons until Finishing Menu appears, and then press .
5Press the arrow buttons until Sides (Duplex) appears, and then press .
6Press the arrow buttons until 2 sided appears, and then press .
7Press to return to Ready.
Printing specialty documents
Tips on using letterhead
Page orientation is important when printing on letterhead. Use the following table to determine which direction to
load the letterhead:
Source or process Print side Paper orientation
One‑sided printing from
trays
Printed letterhead design
is placed facedown.
The top edge of the sheet with the logo is placed at the front of the
tray.
LETTERHEAD
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Printing 61
Source or process Print side Paper orientation
Two‑sided printing from
trays
Printed letterhead design
is placed faceup.
The top edge of the sheet with the logo is placed at the front of the
tray.
One‑sided printing using
the multipurpose feeder
or manual feeder
Preprinted letterhead
design is placed faceup.
The top edge of the sheet with the logo should enter the multipurpose
feeder or manual feeder first.
Two‑sided printing using
the multipurpose feeder
or the manual feeder
Preprinted letterhead
design is placed
facedown.
The top edge of the sheet with the logo should enter the multipurpose
feeder or manual feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for
laser printers.
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
Printing 62
When printing on transparencies:
•Feed transparencies from the standard 250‑sheet tray or the multipurpose or manual feeder.
•Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 175°C (350°F) without melting, discoloring, offsetting, or
releasing hazardous emissions.
Note: Transparencies can be printed at a temperature up to 180°C (356°F) if Transparency Weight is set to
Heavy and Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from
the printer control panel Paper menu.
•To prevent print quality problems, avoid getting fingerprints on the transparencies.
•Before loading transparencies, fan the stack to prevent sheets from sticking together.
•We recommend Lexmark part number 70X7240 for letter‑size transparencies and Lexmark part number 12A5010
for A4‑size transparencies.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
•Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
•For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. All‑cotton envelopes must not exceed 90 g/m2
(24 lb bond) weight.
•Use only new envelopes.
•To optimize performance and minimize jams, do not use envelopes that:
–Have excessive curl or twist
–Are stuck together or damaged in any way
–Have windows, holes, perforations, cutouts, or embossing
–Have metal clasps, string ties, or folding bars
–Have an interlocking design
–Have postage stamps attached
–Have any exposed adhesive when the flap is in the sealed or closed position
–Have bent corners
–Have rough, cockle, or laid finishes
•Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Use only paper label sheets. Vinyl, pharmacy, and dual‑sided labels are not supported.
Printing 63
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at www.lexmark.com/publications.
When printing on labels:
•Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
–The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
–Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
•Do not use labels with slick backing material.
•Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
•Do not use labels with exposed adhesive.
•Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
•Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
•If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.
•Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
•Make sure the Paper Type is Card Stock.
•Select the appropriate Paper Texture setting.
•Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
•Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)
without releasing hazardous emissions.
•Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
•Use grain short card stock when possible.
Printing 64
Printing information pages
See “Printing a menu settings page” on page 24 and “Printing a network setup page” on page 24 for more information
on printing these pages.
Printing a font sample list
To print samples of the fonts currently available for your printer:
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Print Fonts appears, and then press .
5Press the arrow buttons until PCL Fonts or PostScript Fonts appears, and then press .
After the font sample list prints, Ready appears.
Printing a directory list
A directory list shows the resources stored in flash memory.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Print Directory appears, and then press .
After the directory list prints, Ready appears.
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1Turn the printer off.
2Hold down and while turning the printer on.
3Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4Press the arrow buttons until Prt Quality Pgs appears, and then press .
The print quality test pages print.
5Press the arrow buttons until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
Printing 65
Canceling a print job
Canceling a print job from the printer control panel
1Press .
Stopping... appears, followed by Cancel Print Job or a list of jobs.
2If a list of jobs appears, press the arrow buttons to select which job to cancel, and then press or .
Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
1Click , or click Start and then click Run.
2In the Start Search or Run box, type control printers.
3Press Enter, or click OK.
The printer folder opens.
4Double‑click the printer icon.
5Select the job to cancel.
6From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1Double‑click the printer icon.
A list of print jobs appears in the printer window.
2Select a job to cancel.
3From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1From the Apple menu, choose System Preferences.
2Click Print & Fax, and then double‑click the printer icon.
3From the printer window, select the job to cancel.
4From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1From the Go menu, choose Applications.
2Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility.
Printing 66
3Double‑click the printer icon.
4From the printer window, select the job to cancel.
5From the icon bar at the top of the window, click the Delete icon.
Printing 67
Copying
ADF Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Making copies
Making a quick copy
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press .
4If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
5Press to return to Ready.
Copying using the ADF
1Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2Adjust the paper guides so they touch the sides of the paper.
3From the printer control panel, press Copy, or use the keypad to enter the number of copies.
4Change the copy settings as needed.
Copying 68
5From the printer control panel, press .
6Press to return to Ready.
Copying using the scanner glass
1Place an original document facedown on the scanner glass in the upper left corner.
2From the printer control panel, press the Copy button, or use the keypad to enter the number of copies.
3Change the copy settings as needed.
4From the printer control panel, press .
5Place the next document on the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
6Press to return to Ready.
Copying photos
1Place a photo facedown on the scanner glass in the upper left corner.
2From the printer control panel, press the Copy button.
3Press the Content button until the light next to Photo comes on.
4Change the copy settings as needed.
5From the printer control panel, press .
Another page? 1=Yes 2=No appears.
6If you want to copy another photo, place it on the scanner glass, and then press 1 on the keypad. Otherwise, press
2 on the keypad.
7Press to return to Ready.
Copying on specialty media
Copying to transparencies
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4From the Copy area, press the Options button.
5Press the arrow buttons until Paper Source appears, and then press .
6Press the arrow buttons until the paper source containing the transparencies appears, and then press .
7Press .
Copying 69
8Change the copy settings as needed.
9Press .
10 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
11 Press to return to Ready.
Copying to letterhead
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Options button.
5Press the arrow buttons until Paper Source appears, and then press .
6Press the arrow buttons until the paper source containing the letterhead appears, and then press .
7Change the copy settings as needed.
8Press .
9If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
10 Press to return to Ready.
Customizing copy settings
Copying from one size to another
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Options button.
Original Size appears.
5Press .
6Press the arrow buttons until the size of the original document appears, and then press .
7Press the arrow buttons until Paper Source appears, and then press .
Copying 70
8Press the arrow buttons until the tray or source containing the size you want the copy to be appears, and then press
.
Note: If you select a paper size that is different from the original size, then the printer will scale the size
automatically.
9Press .
10 Change the copy settings as needed.
11 Press .
12 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
13 Press to return to Ready.
Making copies using paper from a selected tray
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Options button.
5Press the arrow buttons until Paper Source appears, and then press .
6Press the arrow buttons until the tray or source containing the paper type that you want appears, and then press
.
7Press .
8Change the copy settings as needed.
9Press .
10 If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
11 Press to return to Ready.
Copying on both sides of the paper (duplexing)
Note: The ADF duplex feature is not available on selected printer models.
1Load a document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Duplex/2‑Sided button.
Copying 71
5Press the arrow buttons to select a duplex option, and then press .
The first number represents sides of the original documents; the second number represents sides of the copy. For
example, select 1 To 2 Sided if you have 1-sided original documents and you want 2‑sided copies.
6Press .
7If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
8Press to return to Ready.
Reducing or enlarging copies
Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The
factory default setting for Scale is Auto. If you leave Scale set to Auto, then the content of your original document will
be scaled to fit the size of the paper onto which you are copying.
To reduce or enlarge a copy:
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Scale button.
5Press the arrow buttons until the scale option you want appears, and then press .
If you selected Custom, then do the following:
aPress the arrow buttons to decrease or increase the size, or enter a number between 25 and 400 on the keypad.
bPress .
6Press .
7If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
8Press to return to Ready.
Making a copy lighter or darker
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Darkness button.
5Press the arrow buttons to make the copy lighter or darker.
Copying 72
6Press .
7Press .
8If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
9Press to return to Ready.
Adjusting copy quality
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Content button until the light comes on next to the setting that best represents what you are copying:
•Text—Used for original documents that are mostly text or line art
•Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
•Photo—Used when the original document is a high-quality photograph or inkjet print
5Press .
6If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
7Press to return to Ready.
Collating copies
If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the
copies as groups of pages (not collated).
Collated Not collated
If you want to collate your copies, then select On. If you do not want to collate your copies, then select Off.
To select a Collate setting:
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Options button.
Copying 73
5Press the arrow buttons until Collate appears, and then press .
6Press the arrow buttons until On [1,2,1,2,1,2] or Off [1,1,1,2,2,2] appears, and then press to
select one.
7Press .
8If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
9Press to return to Ready.
Placing separator sheets between copies
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click Copy Settings.
4Click Separator Sheets.
Note: Collate must be On for the separator sheets to be placed between copies. If Collate is Off, then the
separator sheets are added to the end of the print job.
5Select one of the following:
•Between pages
•Between copies
•Between jobs
6Click Submit.
Copying multiple pages onto a single sheet
In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single
sheet of paper.
Notes:
•The Paper Size must be set to Letter, Legal, A4, or B5 JIS.
•The Copy Size must be set to 100%.
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Copy button.
4Press the Options button.
5Press the arrow buttons until Paper Saver appears, and then press .
Copying 74
6Select the output you want, and then press .
For example, if you have four portrait-oriented original documents that you want copied to the same side of one
sheet, then select 4 on 1 Portrait, and then press .
7Press .
8If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
9Press to return to Ready.
Pausing the current print job to make copies
When the “Allow priority copies” setting is On, the printer pauses the current print job when you start a copy job.
Note: The “Allow priority copies” setting must be set to On in the Copy Settings menu so that you can pause the
current print job and make copies.
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press .
4If you placed the document on the scanner glass and have additional pages to copy, then place the next page on
the scanner glass, and then press 1 on the keypad. Otherwise, press 2 on the keypad.
5Press to return to Ready.
Placing an overlay message on each page
An overlay message can be placed on each page. The message choices are Confidential, Copy, Draft, Urgent, or Custom.
To place a message on the copies:
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press .
4Press the arrow buttons until Settings appears, and then press .
5Press the arrow buttons until Copy Settings appears, and then press .
6Press the arrow buttons until Overlay appears, and then press .
7Select the message you prefer among Confidential, Copy, Draft, Urgent, or Custom, and then press
.
8Press .
Copying 75
Canceling a copy job
A copy job can be canceled when the document is in the ADF, on the scanner glass, or while the document is printing.
To cancel a copy job:
1From the printer control panel, press .
Stopping appears, followed by Cancel Job.
2Press to cancel the job.
Canceling appears.
The printer clears all pages in the ADF or printer and then cancels the job.
Improving copy quality
Question Tip
When should I use Text
mode? •Use text mode when text preservation is the main goal of the copy, and preserving images
copied from the original document is not a concern.
•Text mode is recommended for receipts, carbon copy forms, and documents that contain
only text or fine line art.
When should I use
Text/Photo mode? •Use Text/Photo mode when copying an original document that contains a mixture of text
and graphics.
•Text/Photo mode is recommended for magazine articles, business graphics, and
brochures.
When should I use
Photograph mode?
Use Photograph mode when the original document is a high-quality photograph or inkjet print.
Copying 76
E-mailing
ADF Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail
from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
Getting ready to e-mail
Setting up the e-mail function
For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address.
To set up the e-mail function:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Default Settings, click E-mail/FTP Settings.
4Click E-mail Settings.
5Click Setup E-mail Server.
6Fill in the fields with the appropriate information.
7Click Add.
E-mailing 77
Setting up the address book
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click E-mail/FTP Settings.
4Click Manage E-mail Shortcuts.
5Change the e‑mail settings as needed.
6Click Submit.
Creating an e-mail shortcut using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Other Settings, click Manage Shortcuts.
4Click E-mail Shortcut Setup.
5Type a unique name for the recipient, and then enter the e-mail address.
Note: If you are entering multiple addresses, then separate each address with a comma (,).
6Select the scan settings (Format, Content, Color, and Resolution).
7Enter a shortcut number, and then click Add.
If you enter a number that is already in use, then you are prompted to select another number.
E-mailing a document
Sending an e-mail using the keypad
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Scan/Email button.
Scan to E‑mail appears.
E-mailing 78
4Press .
Search appears.
Note: If there are no entries in the address book, then Manual Entry appears.
5Press to search the address book, or press the arrow buttons until Manual appears, and then press to select
or enter an e‑mail address.
Using the address book
aAfter selecting Search on the printer control panel, press the arrow buttons until the address you want
appears, and then press .
bPress 1 to search for another address, or press 2 to end the search.
After you press 2, Press Start To Begin appears.
cPress .
Manually entering an e‑mail address
After selecting Manual on the printer control panel, Entry Name appears on the first line, and a blank line with
a blinking cursor appears on the second line.
aPress the button on the keypad that corresponds with the number or letter you want. The first time you press
the button, the number for that button appears. When you press the button again, one of the letters assigned
to that button appears.
bPress the right arrow button to move to the next space, or wait a few seconds, and the cursor will move to the
next space.
cOnce the e‑mail address is entered, press .
Another E‑mail? 1=Yes 2=NO appears.
dPress 1 to enter another address, or press 2 to end the address entry.
After you press 2, Press Start To Begin appears.
ePress .
Sending an e‑mail using a shortcut number
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Scan/Email button.
Scan to E‑mail appears.
4Press .
Search appears.
Note: If there are no entries in the address book, then Manual Entry appears.
5Press
#
, and then enter the recipient's shortcut number.
E-mailing 79
6Press 1 to enter another shortcut, or press 2 to end the shortcut entry.
7Press .
Sending an e-mail using the address book
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Scan/Email button.
Scan to E‑mail appears.
4Press .
Search appears.
Note: If there are no entries in the address book, then Manual Entry appears.
5Press to search the address book.
6Press the arrow buttons until the address you want appears, and then press .
7Press 1 to search for another address, or press 2 to end the search.
After you press 2, Press Start To Begin appears.
8Press .
Canceling an e-mail
An e‑mail can be canceled when the document is in the ADF or on the scanner glass. To cancel an e‑mail:
1From the printer control panel, press .
Stopping appears, and then Cancel Job appears.
2Press to cancel the job.
Note: If you want to continue to process the job, press to continue scanning the e‑mail.
Canceling appears.
The printer clears all pages in the ADF and then cancels the job. Once the job is canceled, the copy screen appears.
E-mailing 80
Faxing
ADF Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Getting the printer ready to fax
Only select printer models have fax capability.
The following connection methods may not be applicable in all countries or regions.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Initial fax setup
Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom
of each transmitted page, or on the first page of the transmission: station name (identification of the business, other
entity, or individual sending the message) and station number (telephone number of the sending fax machine, business,
other entity, or individual).
To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web
Server and then enter the Settings menu.
Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax setup
information.
Using the printer control panel for fax setup
When the printer is turned on for the first time or if the printer has been off for an extended time, a series of start‑up
screens appear. If the printer has fax capabilities, then the following screens appear:
Station Name
Station Number
Note: The Station Name and Station Number must be set before a fax can be sent from the printer.
Faxing 81
1When Station Name appears, enter the name to be printed on all outgoing faxes.
aPress the button on the numeric keypad that corresponds with the number or letter you want. The first time
you press the button, the number for that button appears. When you press the button again, one of the letters
assigned to that button appears.
bPress the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
2After entering the Station Name, press .
The display changes to Station Number.
3When Station Number appears, enter the printer fax number.
aPress the button on the numeric keypad that corresponds with the number you want.
bPress the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
4After entering the Station Number, press .
Using the Embedded Web Server for fax setup
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click Fax Settings.
4Click Analog Fax Setup.
5Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.
6Click inside the Station Number box, and then enter the printer fax number.
7Click Submit.
Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. To
determine the best way to set up the printer, see the following table.
Notes:
•The printer is an analog device that works best when directly connected to the wall outlet. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in
the setup steps.
•If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required.
Contact your DSL provider for a DSL filter. The DSL filter removes the digital signal on the telephone line that can
interfere with the ability of the printer to fax properly.
•You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line
to send and receive faxes.
Faxing 82
Equipment and service options Fax connection setup
Connect directly to the telephone line See “Connecting to an analog telephone line” on page 83
Connect to a Digital Subscriber Line (DSL or ADSL)
service
See “Connecting to a DSL service” on page 83.
Connect to a Private Branch eXchange (PBX) or
Integrated Services Digital Network (ISDN) system
See “Connecting to a PBX or ISDN system” on page 84.
Use a Distinctive Ring service See “Connecting to a distinctive ring service” on page 84.
Connect to a telephone line, telephone, and answering
machine
See “Connecting the printer and a telephone or answering machine
to the same telephone line” on page 85
Connect through an adapter used in your area See “Connecting to an adapter for your country or region” on
page 86.
Connect to a computer with a modem See “Connecting to a computer with a modem” on page 90.
Connecting to an analog telephone line
If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the
equipment:
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to an active analog telephone wall jack.
Connecting to a DSL service
If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then
follow these steps to connect the equipment:
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to the DSL filter.
Note: Your DSL filter may look different than the one in the illustration.
Faxing 83
3Connect the DSL filter cable to an active telephone wall jack.
2
3
1
Connecting to a PBX or ISDN system
If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment:
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to the port designated for fax and telephone use.
Notes:
•Make sure the terminal adapter is set to the correct switch type for your region.
•Depending on the ISDN port assignment, you may have to connect to a specific port.
•When using a PBX system, make sure the call waiting tone is off.
•When using a PBX system, dial the outside line prefix before dialing the fax number.
•For more information on using the fax with a PBX system, see the documentation that came with your PBX
system.
Connecting to a distinctive ring service
A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple
telephone numbers on one telephone line with each telephone number having a different ring pattern. This may be
useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to
connect the equipment:
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to an active analog telephone wall jack.
3Change the Distinctive Rings setting to match the setting you want the printer to answer:
aFrom the printer control panel, press .
bPress the arrow buttons until Settings appears, and then press .
cPress the arrow buttons until Fax Settings appears, and then press .
Faxing 84
dPress the arrow buttons until Distinctive Rings appears, and then press .
ePress the arrow buttons until the desired ring tone appears, and then press .
Connecting the printer and a telephone or answering machine to the same
telephone line
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to an active analog telephone wall jack .
3Remove the plug from the printer EXT port .
4Connect your telecommunications equipment directly to the printer EXT port .
Use one of the following methods:
Answering machine
Faxing 85
Answering machine and telephone
Telephone or a telephone with an integrated answering machine
Connecting to an adapter for your country or region
The following countries or regions may require a special adapter to connect the telephone cable to the active telephone
wall jack:
Country/region
•Austria
•Cyprus
•Denmark
•Finland
•France
•Germany
•Ireland
•Italy
•New Zealand
•Netherlands
•Norway
•Portugal
•Sweden
•Switzerland
•United Kingdom
Countries or regions except Germany
For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answering
machine, telephone, or other telecommunications equipment to the printer.
Faxing 86
There is a plug installed in the printer EXT port . This plug is necessary for the proper functioning of the adapter.
Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to
the adapter. If you remove it, then other telecommunications devices in your home (such as telephones or
answering machines) may not work.
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to the adapter, and then connect the adapter to the active telephone
wall jack.
Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your
location.
Faxing 87
3Connect the answering machine or telephone to the adapter.
Answering machine
Telephone
Faxing 88
Germany
There is a special RJ‑11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper
operation of the fax function and of downstream telephones.
Connecting to a telephone wall jack in Germany
Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as
telephones or answering machines) may not work.
1Connect one end of the telephone cable that came with the printer to the printer LINE port .
2Connect the other end of the telephone cable to the adapter.
Note: Your telephone adapter may look different than the one shown. It will fit the wall jack used in your
location.
Faxing 89
3Connect the adapter into the N slot of an active analog telephone wall jack.
4If you would like to use the same line for both fax and telephone communication, then connect a second telephone
line (not provided) between the telephone and the F slot of an active analog telephone wall jack.
5If you would like to use the same line for recording messages on your answering machine, then connect a second
telephone cable between the answering machine and the other N slot of the active analog telephone wall jack.
Connecting to a computer with a modem
Connect the printer to a computer with a modem to send faxes from the software program.
Note: Setup steps may vary depending on your country or region.
1Make sure you have the following:
•A telephone
•A computer with a modem
Faxing 90
•Three telephone cords
•A telephone wall jack
2Connect one end of the telephone cable that came with the printer to the printer LINE port .
3Connect the other end of the telephone cable to an active analog telephone wall jack.
4Remove the protective plug from the printer EXT port .
5Connect your telephone to the computer telephone jack.
Note: See the manual that came with your computer for the telephone connections.
Faxing 91
6Connect an additional telephone cord from the computer modem LINE port to the printer EXT port .
Setting the outgoing fax name and number
To have the designated fax name and fax number printed on outgoing faxes:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click Fax Settings.
4Click Analog Fax Setup.
5Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes.
6Click inside the Station Number box, and then enter the printer fax number.
7Click Submit.
Setting the date and time
If the date or time that is printed on a fax job is incorrect, then you can reset the date and time. Then the correct date
and time will be printed on every fax job. To set the date and time:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click Security.
4Click Set Date and Time.
Faxing 92
5In the Network Time Protocol section, select Enable NTP.
Note: If you prefer to set the date and time manually, click inside the Manually Set Date & Time box, and then
enter the current date and time.
6Verify that the time zone is correct.
7Click Submit.
Turning daylight saving time on or off
The printer can be set to automatically adjust for daylight saving time for certain time zones:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click Security.
4Click Set Date and Time.
5Select Automatically Observe DST.
6Click Submit.
Sending a fax
Sending a fax using the printer control panel
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Fax button.
4Enter the fax number, and then press .
Notes:
•To cause a two‑ or three‑second pause in a fax number, press the Redial/Pause button. The dial pause
appears as a comma on the “Fax to” line. Use this feature if you need to dial an outside line first.
•Press to move the cursor to the left and delete a number.
•To use a fax shortcut, press , and then press the arrow buttons until the fax shortcut you want appears.
Press .
5Press 1 to enter another fax number, or press 2 to end fax number entry.
6Press .
Faxing 93
Getting ready to send a fax using the computer
For Windows users
1Verify that the PostScript driver is installed.
2Verify that the fax option is installed in the printer driver.
3From the Print dialog Fax screen, type the name and number of the fax recipient.
For Mac OS X version 10.2 and 10.3 users
1With a document open, choose File > Print.
2From the print options pop-up menu, choose Job Routing.
3Select Fax, and then enter the recipient name, number, and other information as needed.
4Click Print.
For Mac OS X version 10.4 or later users
1With a document open, choose File > Print.
2From the PDF pop-up menu, choose Fax PDF.
3Type the fax number in the To field, and enter other information as needed.
4Click Fax.
If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax:
aFrom the Printer pop-up menu, choose Add Printer.
bSelect the printer from the dialog that appears.
cFrom the Print Using pop-up menu, choose Select a driver to use.
dFrom the list, choose your printer fax model, and then click Add.
Installing a PostScript driver
A PostScript printer driver is software that lets the computer communicate with the printer. A PostScript driver is needed
to send a fax from a computer. This driver may be installed during the initial printer setup. If you need to install the
software after setup, follow these instructions:
For Windows users
1Close all open software programs.
2Insert the Software and Documentation CD.
Note: If you cannot locate the Software and Documentation CD, you can download the driver from the Lexmark
Web site at www.lexmark.com. See “Using the World Wide Web” on page 95.
3From the main installation dialog, click Install Printer and Software.
4Click Agree to accept the licensing agreement.
5From the Drivers and Utilities dialog, select Custom, and then click Next.
6Choose Select Components, and then click Next.
Faxing 94
7From the “Select your printer from the list” area, choose your printer model with the letters “PS” in the Print
Emulation column.
8Click Add Printer.
9Click Finish, and then follow the instructions on the screen.
Using the World Wide Web
1Go to the Lexmark Web site at www.lexmark.com.
2From the Drivers & Downloads menu, click Driver Finder.
3Select your printer, select your operating system, and then select the PostScript driver.
4Download the driver and install the printer software.
5Click Agree to accept the licensing agreement.
6From the Drivers and Utilities dialog, select Custom, and then click Next.
7Choose Select Components, and then click Next.
8From the “Select your printer from the list” area, choose your printer model with the letters “PS” in the Print
Emulation column.
9Click Add Printer.
10 Click Finish, and then follow the instructions on the screen.
Sending a fax using the computer
Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of
faxing documents directly from software programs.
For Windows users
Notes:
•In order to perform this function from your computer, you must use the PostScript printer driver for your
printer.
•Verify that the fax option is installed in the printer driver.
1With a file open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click the Other Options tab, and then click Fax.
4On the Fax screen, type the name and number of the fax recipient.
5Click OK, and then click OK again.
6Click OK.
For Mac OS X version 10.2 and 10.3 users
1With a document open, choose File > Print.
2From the print options pop-up menu, choose Job Routing.
Faxing 95
3Select Fax, and then enter the recipient name, number, and other information as needed.
4Click Print.
For Mac OS X version 10.4 or later users
1With a document open, choose File > Print.
2From the PDF pop-up menu, choose Fax PDF.
3Type the fax number in the To field, and enter other information as needed.
4Click Fax.
If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax:
aFrom the Printer pop-up menu, choose Add Printer.
bSelect the printer from the dialog that appears.
cFrom the Print Using pop-up menu, choose Select a driver to use.
dFrom the list, choose your printer fax model, and then click Add.
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send
a fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be created to a single
fax number or a group of fax numbers.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Click Manage Shortcuts.
Note: A password may be required. If you do not have an ID and password, get one from your system support
person.
4Click Fax Shortcut Setup.
5Type a unique name for the shortcut, and then enter the fax number.
To create a multiple‑number shortcut, enter the fax numbers for the group.
Note: Separate each fax number in the group with a semicolon (;).
6Assign a shortcut number.
If you enter a number that is already in use, then you are prompted to select another number.
7Click Add.
Faxing 96
Creating a fax destination shortcut using the printer control panel
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Fax button.
To: appears on the first line, and the time and date appear on the second line.
4Press .
Address Book Search appears.
5Press the arrow buttons until Add appears, and then press .
6Press the arrow buttons until Enter Fax Number appears, and then press .
7Enter the fax number, and then press .
8Press 1 to enter another fax number, or press 2 to end fax number entry.
9After selecting 2=NO, Enter Name appears.
aPress the button on the keypad that corresponds with the letter you want. The first time you press the button,
the number for that button appears. When you press the button again, one of the letters assigned to that button
appears.
bPress the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the
next space.
cOnce the fax name is entered, press .
Save as Shortcut appears.
dEnter the shortcut number, and then press .
Using shortcuts and the address book
Using fax shortcuts
Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers
when creating permanent fax destinations. You create permanent fax destinations or speed dial numbers in the Manage
Shortcuts link located under Settings on the Embedded Web Server. A shortcut number (1–99999) can contain a single
recipient or multiple recipients. By making a group fax destination with a shortcut number, you can easily fax broadcast
information to an entire group.
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not place postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3Press
#
, and then enter the shortcut number.
4Press .
Faxing 97
Using the address book
Note: If the address book feature is not enabled, contact your system support person.
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Fax button.
To: appears on the first line, and the time and date appear on the second line.
4Press , and then press the arrow buttons until the fax number you want appears. Then, press .
Customizing fax settings
Changing the fax resolution
Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra
Fine (slowest speed, best quality).
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the Fax area of the printer control panel, press the Resolution button.
4Press the arrow buttons until the resolution value you want appears, and then press .
5Press
Printing incoming faxes on both sides of the paper (duplexing)
1From the printer control panel, press the Fax button.
2Press the Duplex/2‑Sided button.
3Press the arrow buttons to select a duplex option, and then press .
The first number represents sides of the original documents; the second number represents sides of the copy. For
example, select 1 To 2 Sided if you have 1-sided original documents and you want 2‑sided copies.
Making a fax lighter or darker
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
Faxing 98
3From the printer control panel, press the Darkness button.
4Press the arrow buttons to make the fax lighter or darker.
5Press .
6Press .
Sending a fax at a scheduled time
1Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2If you are loading a document into the ADF, then adjust the paper guides.
3From the printer control panel, press the Fax button.
4Enter the fax number, and then press .
5From the Fax area, press the Options button.
6Press the arrow buttons until Delayed Send appears, and then press .
Set Send Time appears.
7Using the keypad, enter the time you want to send the fax.
If the printer clock is set to 12 Hour format, then use the arrow buttons to select AM or PM.
8Press .
Set Send Date appears.
9Using the keypad, enter the date you want to send the fax, and then press .
10 Press .
Forwarding a fax
This option lets you print and forward received faxes to a fax number.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Settings.
3Click Fax Settings.
4Click Analog Fax Setup.
5Click inside the Fax Forwarding box, and then select one of the following:
•Print
•Print and Forward
•Forward
6From the Forward to list, select Fax.
Faxing 99
7Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded.
Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward
to” box.
8Click Submit.
Viewing a fax log
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Click Reports.
4Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Click Fax Settings.
4Click Analog Fax Setup.
5Click the Block No Name Fax option.
This option blocks all incoming faxes that have a private caller ID or no fax station name.
6In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Canceling an outgoing fax
A fax can be canceled when the document is in the ADF or on the scanner glass. To cancel a fax:
1From the printer control panel, press .
Stopping appears, and then Cancel Job appears.
2Press to cancel the job.
Note: If you want to continue to process the job, press to resume scanning the fax.
Canceling appears.
The printer clears all pages in the ADF and then cancels the job.
Faxing 100
Understanding fax options
Original Size
This option lets you choose the size of the documents you are going to fax.
1From the Fax area of the printer control panel, press the Options button.
Original Size appears.
2Press .
3Press the arrow buttons until the size of the original document appears, and then press .
Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the
quality and size of your scan.
•Text—Emphasizes sharp, black, high-resolution text against a clean, white background
•Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
•Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it
takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This
increases the amount of information saved.
Sides (Duplex)
This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the fax.
Note: Duplex scanning is not available on selected printer models.
Resolution
This option increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a
drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount
of time required for the scan and will increase the quality of the fax output.
•Standard—Suitable for most documents
•Fine—Recommended for documents with small print
•Super fine—Recommended for original documents with fine detail
Darkness
This option adjusts how light or dark your faxes will turn out in relation to the original document.
Faxing 101
Improving fax quality
Question Tip
When should I use Text
mode? •Use Text mode when text preservation is the main goal of the fax, and preserving images
copied from the original document is not a concern.
•Text mode is recommended for faxing receipts, carbon copy forms, and documents that
contain only text or fine line art.
When should I use
Text/Photo mode? •Use Text/Photo mode when faxing an original document that contains a mixture of text and
graphics.
•Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
•Use Text/Photo mode when faxing photos printed on a laser printer or taken from a magazine
or newspaper.
When should I use Photo
mode?
Use Photo mode when faxing high quality original photographs.
Faxing 102
Scanning to a computer or flash drive
ADF Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can scan documents directly to a computer or a flash drive. The computer does not have to be directly connected
to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network
by creating a scan profile on the computer and then downloading the profile to the printer.
Scanning to a computer
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the address
in the TCP/IP section.
2Click Scan Profile.
Note: In order to use the Scan Profile function, you must have Java installed on your computer.
3Click Create.
4Select your scan settings, and then click Next.
5Select a location on your computer where you want to save the scanned output file.
6Enter a profile name.
The profile name is the name that appears in the Scan Profile list on the display.
7Click Submit.
8Scan your document.
Scanning to a computer or flash drive 103
A shortcut number was automatically assigned when you clicked Submit. Remember this shortcut number and use
it when you are ready to scan your documents.
aLoad an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
bIf you are loading a document into the ADF, then adjust the paper guides.
cPress the Scan/Email button.
dPress the arrow buttons until Profiles appears, and then press .
ePress
#
, and then enter the shortcut number.
fPress .
9Return to the computer to view the file.
The output file is saved in the location you specified or launched in the program you specified.
Scanning to a flash drive
Note: The USB port is not available on selected printer models.
1Insert a flash drive into the front USB port.
Access USB appears.
Note: When a flash drive is inserted into the printer, the printer can only scan to the flash drive or print files
from the flash drive. No other printer functions are available.
2Press 1 on the keypad.
3Press the arrow buttons until Scan to USB appears, and then press .
Press Start To Begin appears.
4Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
5If you are loading a document into the ADF, then adjust the paper guides.
6Press .
Understanding the Scan Center features
The Scan Center software lets you modify scan settings and select where to send the scanned output. Scan settings
modified with the Scan Center software can be saved and used for other scan jobs.
The following features are available:
•Scan and send images to your computer
•Convert scanned images to text
•Preview the scanned image and adjust the brightness and contrast
•Make larger scans without losing detail
•Scan two‑sided documents
Scanning to a computer or flash drive 104
Understanding scan profile options
Quick Setup
This option lets you select preset formats or customize the scan job settings. You can select one of these settings:
Custom Photo - Color JPEG
Text - BW PDF Photo - Color TIFF
Text - BW TIFF Text/Photo - BW PDF
Text/Photo - Color PDF
To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed.
Format Type
This option defines the format (PDF, JPEG, or TIFF) for the scanned image.
•PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by
Adobe at www.adobe.com.
•JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers
and graphics programs
•TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded
Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.
Compression
This option sets the format used to compress the scanned output file.
Default Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Default Content affects
the quality and size of your scanned file.
Text—Emphasizes sharp, black, high-resolution text against a clean, white background
Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to
scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the
amount of information saved.
Color
This option tells the printer the color of the original documents. You can select Gray, BW (Black and White), or Color.
JPEG Quality
This option adjusts the degree of compression for scanned JPEG documents in relation to the original document.
Scanning to a computer or flash drive 105
Darkness
This option adjusts how light or dark your scanned documents will turn out in relation to the original document.
Resolution
This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time
needed to scan your original document. Image resolution can be decreased to reduce the file size.
Original Size
This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan
an original document that contains mixed paper sizes (letter‑ and legal‑size pages).
Orientation
This option tells the printer whether the original document is in portrait or landscape orientation and then changes the
Sides and Binding settings to match the original document orientation.
Duplex
This option informs the printer if your original document is printed on a single side or duplex (printed on both sides).
This lets the scanner know what needs to be scanned for inclusion in the document.
Note: Duplex scanning is not available on selected printer models.
Advanced Imaging
This option lets you adjust Background Removal, Contrast, Shadow Detail, and Sharpness before you scan the document.
It also lets you Scan edge to edge.
•Background Removal—Adjusts the white portion of the output. Click the arrow buttons to increase or decrease
the white portion.
•Contrast—Click the arrow buttons to increase or decrease the contrast.
•Shadow Detail—Click the arrow buttons to increase or decrease the visible detail in the shadows.
•Sharpness—Click the arrow buttons to increase or decrease the sharpness.
•Scan edge to edge—Select this check box to scan edge to edge.
Improving scan quality
Question Tip
When should I use Text
mode? •Use Text mode when text preservation is the main goal of the scan, and preserving images
copied from the original document is not a concern.
•Text mode is recommended for receipts, carbon copy forms, and documents that only
contain text or fine line art.
Scanning to a computer or flash drive 106
Question Tip
When should I use
Text/Photo mode? •Use Text/Photo mode when scanning an original document that contains a mixture of text
and graphics.
•Text/Photo mode is recommended for magazine articles, business graphics, and brochures.
When should I use Photo
mode?
Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or
newspaper.
Scanning to a computer or flash drive 107
Understanding printer menus
Menus list
A number of menus are available to make it easy for you to change printer settings.
Note: Certain menus are not available on selected printer models.
Paper Menu Reports Network/Ports Settings
Default Source
Size/Type
Configure MP
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Custom Scan Sizes
Menu Settings Page
Device Statistics
Network Setup Page
Shortcut List
Fax Job Log
Fax Call Log
E‑mail Shortcuts
Fax Shortcuts
Profiles List
Print Fonts
Print Directory
Print Demo
Asset Report
Active NIC
Network Menu
Network Reports Menu
Network Card Menu
TCP/IP Menu
IPv6 Menu
Wireless Menu
AppleTalk Menu
USB Menu
General Settings
Copy Settings
Fax Settings
Flash Drive Menu
Print Settings
Set Date/Time
Paper menu
Default Source menu
Menu item Description
Default Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
•From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu setting.
•Tray 1 (standard tray) is the factory default setting.
•Only an installed paper source will appear as a menu setting.
•A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
•If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, the trays are automatically linked. When one
tray is empty, the job prints using the linked tray.
Understanding printer menus 108
Size/Type menu
Menu item Description
Select Source menu
Tray 1
Tray 2
MP Feeder
Manual Paper
Manual Env
Notes:
•These menus let you specify the installed paper size and type in the
selected tray or manual feeder.
•Only installed trays and feeders are listed in this menu.
Set Size menu for Tray 1 or Tray 2
A4
A5
A6
JIS B5
Executive
Folio
Legal
Letter
Oficio (Mexico)
Statement
Universal
Lets you specify the paper size loaded in each tray
Notes:
•Letter is the US factory default setting. A4 is the international factory
default setting.
•If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the job prints using paper from the linked tray.
•The A6 paper size is supported only in Tray 1.
Set Size menu for Manual Paper
A4
A5
Executive
Folio
JIS B5
Legal
Letter
Oficio (Mexico)
Statement
Universal
Lets you specify the size of the paper being loaded in the manual feeder
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Set Size menu for Manual Env
7 3/4 Envelope
9 Envelope
10 Envelope
C5 Envelope
B5 Envelope
DL Envelope
Other Envelope
Lets you specify the size of the envelope being manually loaded
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Understanding printer menus 109
Menu item Description
Set Type menu for Tray 1
Plain Paper
Card Stock
Transparency
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the type of paper loaded in Tray 1
Notes:
•Plain Paper is the factory default setting for Tray 1.
•If available, a user‑defined name will appear instead of Custom
Type <x>.
•Use this menu item to configure automatic tray linking.
Set Type menu for Tray 2
Plain Paper
Card Stock
Recycled
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the type of paper loaded in Tray 2
Notes:
•Custom Type <x> is the factory default setting.
•If available, a user‑defined name will appear instead of Custom
Type <x>.
•Use this menu item to configure automatic tray linking.
Set Type menu for Manual Paper
Plain Paper
Card Stock
Transparency
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type <x>
Lets you specify the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Set Type menu for Manual Env
Envelope
Custom Type <x>
Lets you specify the type of envelope being manually loaded
Note: Envelope is the factory default setting.
Understanding printer menus 110
Configure MP menu
This menu is available only on printer models equipped with multipurpose feeders.
Menu item Description
Configure MP
Cassette
Manual
Determines when the printer selects paper from the multipurpose feeder
Notes:
•Cassette is the factory default setting.
•The Cassette setting configures the multipurpose feeder as an automatic
paper source.
•When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
Paper Texture menu
In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the
texture for a specific type of paper.
Menu item Description
Select Type
Plain Texture
Card Stock Texture
Transparency Texture
Recycled Texture
Labels Texture
Bond Texture
Envelope Texture
Rough Envelope Texture
Letterhead Texture
Preprinted Texture
Colored Texture
Light Texture
Heavy Texture
Rough/Cotton Texture
Custom <x> Texture
Specifies the paper type
Select Texture
Smooth
Normal
Rough
After you select a setting for Select Type, the Select Texture feature lets you
set the texture for that type of media.
Notes:
•Normal is the factory default setting for most items.
•Rough is the factory default setting for Bond.
•When Rough Texture is the setting selected for Select Type, Rough is the
only Select Texture setting available.
•Settings appear only if the paper is supported.
Understanding printer menus 111
Paper Weight menu
In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select the weight
for a specific type of paper.
Menu item Description
Select Type
Plain Weight
Card Stock Weight
Transparency Weight
Recycled Weight
Labels Weight
Bond Weight
Envelope Weight
Rough Envelope Weight
Letterhead Weight
Preprinted Weight
Colored Weight
Light Weight
Heavy Weight
Rough/Cotton Weight
Custom <x> Texture
Specifies the paper type
Select Weight
Light
Normal
Heavy
After you select a setting for Select Type, the Select Weight feature
lets you set the weight for that type of media.
Notes:
•Normal is the factory default setting for most items.
•When Light Weight is the setting selected for Select Type, Light
is the only Select Weight setting available.
•When Heavy Weight is the setting selected for Select Type,
Heavy is the only Select Weight setting available.
•Settings appear only if the paper is supported.
Paper Loading menu
Menu item Description
Select Type
Recycled Loading
Bond Loading
Letterhead loading
Preprinted Loading
Colored Loading
Light Loading
Heavy Loading
Custom Loading
Specifies the paper type
Note: After you select the type of paper, the Set Loading menu
appears.
Understanding printer menus 112
Menu item Description
Set Loading
•Duplex
•Off
Specifies whether duplex (2‑sided) printing is turned on
Note: Off is the factory default setting.
Custom Types menu
Menu item Description
Custom Type <x>
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Envelope
Name a Custom Type <x>, and this user‑defined name displays instead of
Custom Type <x>.
Notes:
•The Custom Name must be limited to 16 characters.
•Paper is the factory default setting for the Custom Type.
•The custom media type must be supported by the selected tray or feeder
in order for you to print from that source.
Recycled
Paper
Card Stock
Transparency
Rough/Cotton
Labels
Envelope
Assign a paper type for the Recycled paper type loaded, and it will also be the
Recycled paper type in other menus.
Notes:
•Paper is the factory default setting.
•The Recycled type must be supported by the selected tray or feeder in
order for you to print from that source.
Understanding printer menus 113
Custom Scan Sizes menu
Menu item Description
Custom Scan Size <x>
Width
1–8.50 inches (25–216 mm)
Height
1–14 inches (25–356 mm)
Orientation
Portrait
Landscape
2 scans/side
Off
On
Specifies a custom scan size name and options. This name replaces a Custom
Scan Size <x> name in the printer menus. <x> can be either 1 or 2.
Notes:
•The panel displays “ID Card” in place of “Custom Scan Size 1” unless you
have named it differently.
•4.65 inches is the US factory default setting for Width for Size 1.
118 millimeters is the international factory default setting for Width for
Size 1.
•8.5 inches is the US factory default setting for Width for Size 2.
216 millimeters is the international factory default setting for Width for
Size 2.
•6 inches is the US factory default setting for Height for Size 1.
154 millimeters is the international factory default setting for Height for
Size 1.
•14 inches is the US factory default setting for Height for Size 2.
356 millimeters is the international factory default setting for Height for
Size 2.
•Landscape is the factory default setting for Orientation.
•Off is the factory default setting for 2 scans/side for Size 2.
•On is the factory default setting for 2 scans/side for Size 1.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user‑defined paper size. It is listed with the other paper size settings and includes similar options, such
as support for duplex printing and printing multiple pages on one sheet.
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the units of measure
Notes:
•Inches is the US factory default setting.
•Millimeters is the international factory default setting.
Portrait Width
3–14.17 inches
76–360 mm
Sets the portrait width
Notes:
•If the width exceeds the maximum, then the printer uses the
maximum width allowed.
•8.5 inches is the US factory default setting. Inches can be increased
in 0.01‑inch increments.
•216 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
Understanding printer menus 114
Menu item Description
Portrait Height
3–14.17 inches
76–360 mm
Sets the portrait height
Notes:
•If the height exceeds the maximum, then the printer uses the
maximum height allowed.
•14 inches is the US factory default setting. Inches can be increased in
0.01‑inch increments.
•356 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
•Short Edge is the factory default setting.
•Long Edge appears only if the longest edge is shorter than the
maximum length supported in the tray.
Reports menu
Reports menu
Note: When you select a menu item from the Reports menu, the indicated report prints.
Menu item Description
Menu Settings Page Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Device Statistics Prints a report containing printer statistics such as supply information and details
about printed pages
Network Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only for network printers or printers connected
to print servers.
Shortcut List Prints a report containing information about configured shortcuts
Fax Job Log Prints a report containing information about the last 200 completed faxes
Fax Call Log Prints a report containing information about the last 100 attempted, received,
and blocked calls
E‑mail Shortcuts Prints a report containing information about e‑mail shortcuts
Fax Shortcuts Prints a report containing information about fax shortcuts
Profiles List Prints a list of profiles stored in the printer
Print Fonts Prints a report of all the fonts available for the printer language currently set in
the printer
Understanding printer menus 115
Menu item Description
Print Directory Displays the resources stored in the user's flash option. This feature appears only
if there is an installed/mounted flash device.
Asset Report Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be scanned
into an asset database.
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
<list of available network cards>
Notes:
•Auto is the factory default setting.
•This menu item appears only if an optional network card is installed.
Network menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PCL emulation if PCL
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PCL SmartSwitch is set to Off.
Understanding printer menus 116
Menu item Description
NPA Mode
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Network Buffer
Disabled
Auto
Sets the size of the network input buffer
Notes:
•Auto is the factory default setting.
•The value can be changed in 1‑K increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Network Buffer, disable or
reduce the size of the USB buffer.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•The Off setting filters print jobs using the standard protocol.
•The On setting processes raw binary PostScript print jobs.
Network Setup
Reports Menu
Network Card menu
TCIP Menu
IPv6 Menu
Wireless menu
AppleTalk menu
Lists all the network setup menus, regardless of the active network of the printer
Note: Certain options are not available on selected printer models.
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > Reports or Network
Reports
Menu item Description
Print Setup Page Prints a report containing information about the current network setup
Note: The Print Setup Page contains information about the network printer settings, such as the
TCP/IP address.
Understanding printer menus 117
Network Card menu
Menu item Description
View Card Status
Connected
Disconnected
Allows you to ascertain whether the Network Card is connected.
View Card Speed Reflects the speed of a currently active network card.
View Network Address
UAA
LAA
Both addresses are represented by 12‑digit hexadecimal numbers.
Job Timeout
0‑225 seconds
Sets the amount of time in seconds that a network print job can take before it
is canceled.
Notes:
•90 seconds is the factory default setting.
•A setting value of 0 disables the timeout.
•If a value of 1–9 is selected, the setting is saved as 10.
Banner Page
On
Off
Allows the printer to print a banner page.
Note: Off is the factory default setting.
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
Menu item Description
TCP/IP
Activate
On
Off
Specifies whether to activate TCP/IP
Note: On is the factory default setting.
TCP/IP
View Hostname
Shows the current TCP/IP hostname
TCP/IP
IP Address
Netmask
Gateway
Lets you view or change the current TCP/IP Address, Netmask, and Gateway
information
Note: Each requires four fields.
Understanding printer menus 118
Menu item Description
TCP/IP
Enable DHCP
Enable AutoIP
Enable FTP/TFTP
Enable HTTP Server
Yes
No
Lets you view or change the settings
Note: Yes is the factory default setting for each.
TCP/IP
WINS Server Address
Lets you view or change the setting
Note: This is a four‑field IP address.
TCP/IP
Enable DDNS
Enable mDNS
Lets you view or change the settings
Note: Yes is the factory default setting for both.
TCP/IP
DNS Server Address
Lets you view or change the setting
Note: This is a four‑field IP address.
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > IPv6
Menu item Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
View Hostname
View Address
View Router Address
Lets you view the current setting
Note: These settings can be changed only from the Embedded Web
Server.
Enable DHCPv6
On
Off
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models able to be connected to a wireless network.
Understanding printer menus 119
This menu is available from the Network/Ports menu:
Network/Ports > Network <x> > Net <x> Setup > Wireless
Menu item Description
Network Mode
Infrastructure
Ad hoc
Specifies the network mode
Notes:
•Infrastructure mode lets the printer access a network using an
access point.
•Ad hoc is the factory default setting. Ad hoc mode configures the
printer for wireless networking directly between it and a computer.
Compatibility
802.11n
802.11b/g
802.11b/g/n
Specifies the wireless standard for the wireless network
Note: 802.11b/g/n is the factory default setting.
Choose Network
<list of available networks>
Lets you select an available network for the printer to use
Note: If the network you want to join is protected by a security setting,
you will have to join it from the Embedded Web Server or the Wireless
Setup Utility.
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method for the wireless connection.
“Disabled” indicates that the wireless network is not encrypted.
AppleTalk menu
Menu item Description
Activate
Yes
No
Activates or deactivates AppleTalk support
Note: Yes is the factory default setting.
View Name Shows the assigned AppleTalk name
View Address Shows the assigned AppleTalk address
Set Zone
<list of zones available on the
network>
Provides a list of AppleTalk zones available on the network
Note: The factory default setting is the default zone for the network. If no
default zone exists, the zone marked with an * is the factory default setting.
Understanding printer menus 120
USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PostScript emulation if the PS
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PCL emulation if the PCL
Smartswitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
NPA Mode
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting causes the printer to restart.
USB Buffer
Disabled
Auto
Sets the size of the USB input buffer
Notes:
•Auto is the factory default setting.
•The Disabled setting turns off job buffering. Any jobs already buffered are
printed before normal processing is resumed.
•The USB buffer size value can be changed in 1‑K increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
•Changing this setting causes the printer to restart.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•The Off setting filters print jobs using the standard protocol.
•The On setting processes raw binary PostScript print jobs.
Understanding printer menus 121
Menu item Description
USB with ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the network address, netmask, and gateway information for an external print
server that is attached to the printer using a USB cable
Note: This menu item and its submenus are available only if the printer is attached
to an external print server through the USB port.
Settings menu
General Settings menu
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
Eco‑Mode
Off
Energy
Energy/Paper
Paper
Minimizes the use of energy, paper, or specialty media
Notes:
•Off is the factory default setting. Off resets the printer to its
factory default settings.
•The Energy setting minimizes the power used by the printer.
Performance may be affected but quality is not.
•Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected but
quality is not.
•Energy/Paper minimizes the use of power and of paper and
specialty media.
Understanding printer menus 122
Menu item Description
Quiet Mode
Off
On
Reduces the amount of noise produced by the printer
Notes:
•Off is the factory default setting.
•On configures the printer to produce as little noise as
possible.
Run Initial setup
Yes
No
Instructs the printer to run the setup wizard
Notes:
•Yes is the factory default setting.
•After completing the setup wizard by selecting Done at the
Country select screen, the default setting becomes No.
Paper Sizes
U.S.
Metric
Specifies the printer factory default measurements. The default
setting is determined by the country selection in the initial setup
wizard.
Scan to PC Port Range
<port range>
Specifies a valid port range for printers behind a port blocking
firewall. The valid ports are specified by two sets of numbers
separated by a semicolon.
Note: 9751:12000 is the factory default setting.
Default Mode
Copy
Fax
Sets the function the printer enters when Go, Content, Darkness,
or any number is pressed on the printer control panel
Note: Copy is the factory default setting
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Formats the printer date
Note: MM‑DD‑YYYY is the US factory default setting and
DD‑MM‑YYYY is the international factory default setting.
Time Format
12 hour A.M./P.M.
24 hour clock
Formats the printer time
Note: The factory default setting is 12 hour A.M./P.M.
Alarms
Alarm Control
Cartridge Alarm
Sets an alarm to sound when the printer requires operator
intervention. Available selections for each alarm type are:
Off
Single
Continuous
Notes:
•Single is the factory default setting for Alarm Control. Single
sounds three quick beeps.
•Off means no alarm will sound.
•Continuous repeats three beeps every 10 seconds.
Timeouts
Power Saver
Disabled
1–240
Specifies the number of minutes of inactivity before some systems
begin entering a minimum power state.
Note: 30 minutes is the factory default setting.
Understanding printer menus 123
Menu item Description
Timeouts
Screen Timeout
15–300
Sets the amount of time in seconds the printer waits before
returning the printer display to a Ready state
Note: 30 seconds is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Sets the amount of time in seconds the printer waits to receive an
end‑of‑job message before canceling the remainder of the print job
Notes:
•90 seconds is the factory default setting.
•When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
•Print Timeout is available only when using PCL or PPDS
emulation. This setting has no effect on PostScript emulation
print jobs.
Timeouts
Wait Timeout
Disabled
15–65535
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
•40 seconds is the factory default setting.
•Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL or
PPDS emulation print jobs.
Print Recovery
Auto Continue
Disabled
5–255
Lets the printer automatically continue printing from certain offline
situations when not resolved within the specified time period
Notes:
•Disabled is the factory default setting.
•5–255 is a range of time in seconds.
Print Recovery
Jam Recovery
On
Off
Auto
Specifies whether the printer reprints jammed pages
Notes:
•Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the pages
is needed for other printer tasks.
•On sets the printer to always reprint jammed pages.
•Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
On
Off
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
•Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
•On sets the printer to process the whole page so that the
entire page prints.
Understanding printer menus 124
Menu item Description
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
•Do Not Restore is the factory default setting. Do Not Restore
keeps the user‑defined settings.
•Restore returns all printer settings to the factory default
settings except Network/Ports menu settings. All downloads
stored in RAM are deleted.
Copy Settings menu
Menu item Description
Content
Text
Text/Photo
Photograph
Specifies the type of content contained in the copy job
Notes:
•Text emphasizes sharp, black, high-resolution text against a clean, white
background.
•Text/Photo is the factory default setting. Text/Photo is used when the original
documents are a mixture of text and graphics or pictures.
•Photograph tells the scanner to pay extra attention to graphics and pictures.
This setting increases the time it takes to scan, but emphasizes a reproduction
of the full dynamic range of tones in the original document. This increases the
amount of information saved.
Sides (Duplex)
1 sided to 1 sided
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specifies whether an original document is duplex (two‑sided) or simplex (one-sided),
and then specifies whether the copy should be duplex or simplex
Notes:
•Sides (Duplex) is not available on selected models.
•1 sided to 1 sided—The original page has printing on one side. The copied
page will have printing on one side.
•1 sided to 2 sided—The original page has printing on one side. The copied
page will have printing on both sides. For example, if the original is six sheets,
the copy is three sheets with printing on both sides.
•2 sided to 1 sided—The original page has printing on both sides. The copied
page will have printing on only one side. For example, if the original draft is
three sheets of paper with an image on each side of each sheet, then the copy
is six sheets with only one image on one side of each sheet.
•2 sided to 2 sided—The original page has printing on both sides. The copy
mimics the original exactly.
Paper Saver
Off
2 on 1 Portrait
2 on 1 Landscape
4 on 1 Portrait
4 on 1 Landscape
Sets two or four sheets of an original document together on the same page
Note: Off is the factory default setting.
Understanding printer menus 125
Menu item Description
Print Page Borders
On
Off
Specifies whether a border is printed around the edge of the page at the margins
Note: Off is the factory default setting.
Collate
On
Off
Keeps the pages of a print job stacked in sequence when making multiple copies of
the job
Note: Off is the factory default setting.
Original Size
Letter
Legal
Executive
Folio
Statement
Universal
ID Card
4 x 6 in.
3 x 5 in.
Business Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Specifies the paper size of the original document
Note: Letter is the US factory default setting. A4 is the international factory default
setting.
Paper Source
Tray <x>
Manual Feeder
Specifies the paper source for copy jobs
Note: Tray 1 is the factory default setting.
Transparency Separators
On
Off
Places a sheet of paper between transparencies
Note: On is the factory default setting.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Places a sheet of paper between pages, copies, or jobs based on the value selected
Note: None is the factory default setting.
Separator Source
Tray <x>
Manual Feeder
Specifies a paper source
Note: Tray 1 is the factory default setting.
Darkness
‑4 to +4
Specifies the level of darkness for the copy job
Note: The factory default setting is 0.
Number of Copies
1–999
Specifies the number of copies for the copy job
Note: The factory default setting is 1.
Understanding printer menus 126
Menu item Description
Overlay
Off
Confidential
Copy
Draft
Urgent
Custom
Specifies overlay text that is printed on each page of the copy job
Note: Off is the factory default setting.
Allow priority copies
On
Off
Allows interruption of a print job to copy a page or document
Note: On is the factory default setting.
Background Removal
‑4 to +4
Adjusts the amount of background visible on a copy
Note: The factory default setting is 0.
Contrast
0–5
Best for content
Specifies the contrast used for the copy job
Note: “Best for content” is the factory default setting.
Shadow Detail
‑4 to +4
Adjusts the amount of shadow detail visible on a copy
Note: 0 is the factory default setting.
Scan edge to edge
On
Off
Specifies if the original document is scanned edge-to‑edge prior to copying
Note: Off is the factory default setting.
Sharpness
1–5
Adjusts the amount of sharpness on a copy
Note: 3 is the factory default setting.
Fax Settings menu
General Fax Settings
Menu item Description
Station Name Specifies the name of the fax within the printer
Station Number Specifies a number associated with the fax
Station ID
Station Name
Station Number
Specifies how the fax is identified to recipients on the fax header
Enable Manual Fax
On
Off
Sets the printer to fax manually only, which requires a line splitter and a telephone
hand set
Notes:
•Off is the factory default setting.
•Use a regular telephone to answer an incoming fax job and to dial a fax
number.
•Press # 0 on the numeric keypad to go directly to the Manual Fax function.
Understanding printer menus 127
Menu item Description
Memory Use
All receive
Mostly receive
Equal
Mostly sent
All send
Defines the amount of non-volatile memory used to fax a job
Notes:
•“All receive” specifies that all the memory is set to receive fax jobs.
•“Mostly receive” specifies that most of the memory is set to receive fax
jobs.
•“Equal” is the factory default setting. It splits the memory for sending and
receiving fax jobs into equal amounts.
•“Mostly sent” specifies that most of the memory is set to send fax jobs.
•“All send” specifies that all the memory is set to send fax jobs.
Cancel Faxes
Allow
Don't Allow
Specifies whether the user may cancel fax jobs
Note: If Cancel Faxes is not enabled, it will not appear as an option. Allow is the
factory default setting.
Caller ID
FSK
DTMF
Specifies the type of caller ID being used
Note: This option appears only when the selected country supports multiple
caller ID patterns.
Fax Send Settings
Menu item Description
Resolution
Standard
Fine
Super Fine
Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality,
but it increases the fax transmission time for outgoing faxes.
Note: Standard is the factory default setting.
Original Size
Letter
Legal
Executive
Mixed Letter/Legal
Folio
Statement
A4
A5
A6
Oficio (Mexico)
JIS B5
4 x 6
3 x 5
ID Card
Universal
Custom Scan Size
Business Card
Specifies the paper size of the document that is being scanned
Note: Mixed Letter/Legal is the US factory default setting. A4 is the international
factory default setting.
Understanding printer menus 128
Menu item Description
Sides (Duplex)
Off
Long edge
Short edge
Specifies how the text and graphics are oriented on the page
Notes:
•Sides (Duplex) is not available on selected printer models.
•Off is the factory default setting.
•Long edge assumes binding along the long edge of the page (left edge for
portrait orientation and top edge for landscape orientation).
•Short edge assumes binding along the short edge of the page (top edge for
portrait orientation and left edge for landscape orientation).
Content
Text
Text/Photo
Photograph
Specifies the type of content that will be scanned to fax
Notes:
•Text is the factory default setting.
•Text is used when the document is mostly text.
•Text/Photo is the factory default setting. Text/Photo is used when the
documents are mostly text or line art.
•Photograph is used when the document is a high-quality photograph or inkjet
print.
Darkness
‑4 to +4
Lightens or darkens the output
Note: 0 is the factory default setting.
Dial Prefix A numeric entry field is provided to enter numbers
Automatic Redial
0–9
Specifies the number of times the printer tries to send the fax to a specified number
Note: 5 is the factory default setting.
Redial Frequency
1–200
Specifies the number of minutes between redials
Note: 3 minutes is the factory default setting.
Behind a PABX
Yes
No
Enables switchboard blind dialing without a dial tone
Note: No is the factory default setting.
Enable ECM
Yes
No
Enables Error Correction Mode for fax jobs
Note: Yes is the factory default setting.
Enable Fax Scans
On
Off
Lets you send faxes by scanning at the printer
Note: On is the factory default setting.
Driver to fax
Yes
No
Allows driver to fax jobs to be sent by the printer
Note: Yes is the factory default setting.
Dial Mode
Tone
Pulse
Specifies the dialing sound, either as a tone or a pulse
Note: Tone is the factory default setting.
Understanding printer menus 129
Menu item Description
Max Speed
2400
4800
9600
14400
33600
Specifies the maximum speed in baud at which faxes are sent
Note: 33600 baud is the factory default setting.
Background Removal
‑4 to +4
Adjusts the amount of background visible on a copy
Note: 0 is the factory default setting.
Contrast
Best for content
0–5
Specifies the contrast of the output
Note: “Best for content” is the factory default setting.
Shadow Detail
‑4 to +4
Adjusts the amount of shadow detail visible on a copy
Note: 0 is the factory default setting.
Scan edge to edge
On
Off
Specifies if the original document is scanned edge-to-edge
Note: Off is the factory default setting.
Sharpness
1–5
Adjusts the amount of sharpness on a fax
Note: 3 is the factory default setting.
Fax Receive Settings
Menu item Description
Enable Fax Receive
On
Off
Allows fax jobs to be received by the printer
Note: On is the factory default setting.
Rings to Answer
1–25
Specifies the number of rings before answering an incoming fax job
Note: 3 is the factory default setting.
Auto Answer
Yes
No
Allows the printer to answer an incoming fax job
Note: Yes is the factory default setting.
Manual Answer Code
1–9
Lets you enter a code on the telephone number pad to begin receiving a fax
Notes:
•This menu item is used when the printer shares a line with a telephone.
•9 is the factory default setting.
Auto Reduction
On
Off
Scales an incoming fax job so it fits the size of the paper loaded in the designated fax
source
Note: On is the factory default setting.
Paper Source
Auto
Tray <x>
Manual Feeder
Specifies the paper source selected to supply paper for the printer to print an incoming
fax
Note: Auto is the factory default setting.
Understanding printer menus 130
Menu item Description
Sides (Duplex)
On
Off
Enables duplex (two-sided) printing for incoming fax jobs
Note: Off is the factory default setting.
Fax Footer
On
Off
Prints the transmission information at the bottom of each page from a received fax
Note: Off is the factory default setting.
Max Speed
2400
4800
9600
14400
33600
Specifies the maximum speed in baud at which faxes are received
Note: 33600 (baud) is the factory default setting.
Block No Name Fax
On
Off
Enables blocking of incoming faxes sent from devices with no station ID specified
Note: Off is the factory default setting.
Fax Log Settings
Menu item Description
Transmission Log
Print log
Do not print log
Print only for error
Enables printing of a transmission log after each fax job
Note: Print log is the factory default setting.
Receive Error Log
Print Never
Print on Error
Enables printing of a receive error log following a receive error
Note: Print Never is the factory default setting.
Auto Print Logs
On
Off
Enables automatic printing of fax logs
Note: On is the factory default setting.
Log Paper Source
Tray <x>
Selects the source of the paper used for printing logs
Note: Tray 1 is the factory default setting.
Logs Display
Remote Station Name
Dialed Number
Specifies whether printed logs display the dialed number or the station name
Note: “Remote Station Name” is the factory default setting.
Enable Job Log
On
Off
Enables access to the Fax Job log
Note: On is the factory default setting.
Enable Call Log
On
Off
Enables access to the Fax Call log
Note: On is the factory default setting.
Understanding printer menus 131
Speaker Settings
Menu item Description
Speaker Mode
Always Off
On until Connected
Always On
Notes:
•Always Off turns the speaker off.
•“On until Connected” is the factory default setting. The speaker is on and
issues a noise until the fax connection is made.
•Always On turns the speaker on.
Speaker Volume
High
Medium
Low
Controls the volume setting
Note: High is the factory default setting.
Ringer Volume
On
Off
Controls the ringer volume for the fax speaker
Note: On is the factory default setting.
Distinctive Ring Settings
Menu item Description
Single Ring
On
Off
Answers calls with a one‑ring pattern
Note: On is the factory default setting.
Double Ring
On
Off
Answers calls with a double‑ring pattern
Note: On is the factory default setting.
Triple Ring
On
Off
Triple Ring answers calls with a triple‑ring pattern
Note: On is the factory default setting.
Flash Drive menu
Flash Drive menu
Menu item Description
Enable Drive
Enable
Disable
Enables or disables the USB port on the front of the printer
Notes:
•Certain options are not available on selected printer models.
•Enable is the factory default setting.
Update Code
Enable
Disable
Enables or disables the ability of the printer to update its firmware code from a USB device
Note: Enable is the factory default setting
Understanding printer menus 132
Scan Settings
Menu item Description
Format
PDF (.pdf)
TIFF (.tif)
JPEG (.jpg)
Specifies the format of the file
Note: PDF is the factory default setting.
PDF Version
1.2–1.6
Sets the version of the PDF file that will be scanned to USB
Note: 1.5 is the factory default setting.
Content
Text
Text/Photo
Photograph
Specifies the type of content that will be scanned to USB
Notes:
•Text is used when the document is mostly text.
•Text/Photo is the factory default setting. Text/Photo is used when the
documents are mostly text or line art.
•Photograph is used when the document is a high-quality photograph or inkjet
print.
Color
Gray
Color
Specifies whether a job scans in grayscale or color
Note: Gray is the factory default setting.
Resolution
75
150
200
300
400
600
Specifies how many dots per inch are scanned
Note: 150 dpi is the factory default setting.
Darkness
‑4 to +4
Lightens or darkens the output
Note: 0 is the factory default setting.
Orientation
Portrait
Landscape
Specifies the orientation of the scanned image
Note: Portrait is the factory default setting.
Understanding printer menus 133
Menu item Description
Original Size
Letter
Legal
Mixed Letter/Legal
Executive
Folio
Statement
Universal
4 x 6 in.
3 x 5 in.
Business Card
ID Card
Custom Scan Size <x>
A4
A5
Oficio (Mexico)
A6
JIS B5
Specifies the paper size of the document that is being scanned
Note: Letter is the US factory default setting. A4 is the international factory default
setting.
Sides (Duplex)
Off
Long edge
Short edge
Specifies how the text and graphics are oriented on the page
Notes:
•Sides (Duplex) is not available on all printer models.
•Off is the factory default setting.
•Long edge assumes binding along the long edge of the page (left edge for
portrait orientation and top edge for landscape orientation).
•Short edge assumes binding along the short edge of the page (top edge for
portrait orientation and left edge for landscape orientation).
JPEG Quality
Text
Text/Photo
Photo
Sets the quality of a JPEG text, text/photo, or photo image in relation to file size and
the quality of the image.
Notes:
•75 is the factory default setting for Text and Text/Photo. 50 is the factory
default setting for Photo.
•5 reduces the file size, but the quality of the image is lessened.
•90 provides the best image quality, but the file size is very large.
Use Multi‑Page TIFF
On
Off
Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a
multiple-page scan to USB job, either one TIFF file is created containing all the pages,
or multiple TIFF files are created with one file for each page of the job.
Notes:
•On is the factory default setting.
•This menu item applies to all scan functions.
Scan Bit Depth
8 bit
1 bit
Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images
Note: 8 bit is the factory default setting.
Understanding printer menus 134
Menu item Description
Base File Name Limit the base file name to under 53 characters, because the time is added to the end
of the base file name
Note: Scanned‑image is the factory default setting.
Background Removal
‑4 to +4
Adjusts the amount of background visible on a copy
Note: 0 is the factory default setting.
Contrast
0–5
Best for content
Specifies the contrast of the output
Note: “Best for content” is the factory default setting.
Shadow Detail
‑4 to +4
Adjusts the amount of shadow detail visible on a scanned image
Note: 0 is the factory default setting.
Scan edge to edge
On
Off
Specifies if the original document is scanned edge to edge
Note: Off is the factory default setting.
Sharpness
1–5
Adjusts the sharpness of a scanned image
Note: 3 is the factory default setting.
Print Settings
Menu item Description
Copies
1‑999
Specifies the number of copies to print
Note: 1 is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Enables duplex (two-sided) printing
Note: 1 sided is the factory default setting.
Print Settings
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
•PostScript emulation uses a PS interpreter for processing
print jobs. PCL emulation uses a PCL interpreter for
processing print jobs.
•The factory default printer language is PCL Emulation.
•Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Understanding printer menus 135
Menu item Description
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
•Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.
•The Whole Page setting allows the image to be moved into
the non‑printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
•The Whole Page setting affects only pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Download Target
RAM
Flash
Sets the storage location for downloads
Notes:
•RAM is the factory default setting.
•Flash appears only if a flash option is installed.
•Storing downloads in RAM is temporary.
Resource Save
On
Off
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
•Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
•The On setting retains the downloads during language
changes and printer resets. If the printer runs out of memory,
downloads are not deleted.
Finishing menu
Note: Certain options are not available on selected printer models.
Menu item Description
Sides
2 Sided
1 Sided
Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Note: 1 Sided is the factory default setting.
Understanding printer menus 136
Menu item Description
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting.
•Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
•Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: “Do Not Print” is the factory default setting.
Collate
On
Off
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
•Off is the factory default setting. No pages will be collated.
•The On setting stacks the print job sequentially.
•Both settings print the entire job the number of times specified by the Copy
menu setting.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•None is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's, all page 2's, and so on.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi‑Page Feeder
Specifies the paper source for separator sheets
Note: Tray 1 (standard tray) is the factory default setting.
N‑Up
Off
2 Up
4 Up
6 Up
9 Up
16 Up
Specifies that multiple‑page images are printed on one side of a sheet of paper
Notes:
•The number selected is the number of page images that will print per side
•Off is the factory default setting.
Understanding printer menus 137
Menu item Description
N‑Up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies how the page images appear on the physical page
Note: Horizontal is the factory default setting.
Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page sheet
Notes:
•Auto is the factory default setting. The printer chooses between portrait and
landscape.
•Long Edge uses landscape.
•Short Edge uses portrait.
N‑Up Border
None
Solid
Prints a border around each page image
Note: None is the factory default setting.
Quality menu
Menu item Description
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 Image Q
2400 Image Q
Specifies the printed output resolution
Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ.
Pixel Boost
Off
Fonts
Horizontally
Vertically
Both Directions
Enhances the printed quality of small fonts and graphics
Notes:
•Off is the factory default setting.
•Fonts applies this setting only to text.
•Horizontally darkens horizontal lines of text and images.
•Vertically darkens vertical lines of text and images.
•Both Directions darkens horizontal and vertical lines on text and images.
Toner Darkness
1–10
Lightens or darkens the printed output
Notes:
•8 is the factory default setting.
•Selecting a smaller number can help conserve toner.
Understanding printer menus 138
Menu item Description
Enhance Fine Lines
On
Off
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
•Off is the factory default setting.
•To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Gray Correction
Auto
Off
Adjusts the gray value of printed output
Note: Auto is the factory default setting.
Brightness
‑6 to +6
Adjusts or darkens printed output and conserves toner
Notes:
•0 is the factory default setting.
•A negative value will darken text, images, and graphics. A positive value will
lighten them and conserve toner.
Contrast
0–5
Adjusts the degree of difference between levels of gray in printed output
Notes:
•0 is the factory default setting.
•Higher settings show more difference between levels of gray.
Utilities menu
Menu item Description
Format Flash
No
Yes
Formats the flash memory. Flash memory refers to the memory added by installing
an optional flash memory card in the printer.
Warning—Potential Damage: Do not turn off the printer while the flash memory is
formatting.
Notes:
•An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available.
•No cancels the format request.
•Selecting Yes deletes all data stored in flash memory.
Understanding printer menus 139
Menu item Description
Defragment Flash
No
Yes
Prepares the flash memory to receive new data by retrieving lost storage space
Warning—Potential Damage: Do not turn off the printer while the flash memory is
defragmenting.
Notes:
•An optional flash memory card must be installed in the printer and operating
properly for this menu item to be available. The flash memory card must not
be Read/Write or Write protected.
•No cancels the defragment request.
•Selecting Yes reformats the flash memory after transferring all downloads to
regular printer memory. When formatting is complete, the downloads are
loaded back into flash memory.
Hex Trace
Activate
Assists in isolating the source of a print job problem
Notes:
•When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
•To exit Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of black on a page. The estimate is
printed on a separator page.
Note: Off is the factory default setting.
PDF menu
Menu item Description
Scale to Fit
No
Yes
Scales page content to fit the selected page size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Specifies whether to print annotations in the PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
On
Off
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Understanding printer menus 140
Menu item Description
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
•Resident is the factory default setting.
•A formatted flash memory option card must be installed in the printer
and operating properly for this menu item to be available.
•The flash memory option cannot be Read/Write, Write, or
password‑protected.
•Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu item Description
Font Source
Resident
Download
Flash
All
Specifies the set of fonts available
Notes:
•Resident is the factory default setting. It shows the factory default set of
fonts downloaded into RAM.
•Download appears only if downloaded fonts exist. It shows all the fonts
downloaded into RAM.
•Flash appears only if a flash option containing fonts is installed.
•A flash option must be properly formatted and cannot be Read/Write,
Write, or password protected.
•All shows all fonts available to any option.
Font Name
<x>
Lets you view or change the setting from a selection list
Symbol Set
<x>
Lets you view or change the setting from a selection list
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
•12 is the factory default setting.
•Point Size refers to the height of the characters in the font. One point
equals approximately 1/72 of an inch.
•Point sizes can be increased or decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
•10 is the factory default setting.
•Pitch refers to the number of fixed‑space characters per inch (cpi).
•Pitch can be increased or decreased in 0.01‑cpi increments.
•For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
Understanding printer menus 141
Menu item Description
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
Notes:
•Portrait is the factory default setting.
•Portrait prints text and graphics parallel to the short edge of the page.
•Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
60
64
Specifies the number of lines that print on each page
Notes:
•60 is the US factory default setting. 64 is the international default setting.
•The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4‑size paper
Notes:
•198 mm is the factory default setting.
•The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
•Off is the factory default setting.
•None is not an available selection. It is displayed only when it is selected
by the PCL 5 interpreter.
•None ignores the Select Paper Feed command.
•0–199 allows a custom setting to be assigned.
Understanding printer menus 142
Menu item Description
Tray Renumber
View Factory Def
None
Displays the factory default setting assigned to each tray, drawer, or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Notes:
•On is the factory default setting.
•The On setting overrides scaling and orientation settings for some images.
Invert
On
Off
Inverts bi‑tonal monochrome images
Notes:
•Off is the factory default setting.
•The font size can be increased in 1‑point increments.
•This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scales the image to fit the selected paper size
Note: Best Fit is the factory default setting.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Set Date and Time
Menu item Description
View Date/Time Displays the time in YYYY‑MM‑DD HH:MM format
Note: This is a view only screen.
Understanding printer menus 143
Menu item Description
Set Date/Time
Yes
No
Instructs the printer to run the setup wizard
Notes:
•Yes is the factory default setting.
•After completing the setup wizard by selecting Done at the Country/Region
select screen, the default becomes No.
Time Zone (North, Central, and
South America)
Hawaii *
Alaska
Tijuana (PST)
USA/Canada PST
USA/Canada MST
USA/Canada CST
USA/Canada EST
Canada AST
Caracas (VET)
Newfoundland (NST)
Brasilia (BRT)
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Time Zone (Europe and Africa)
Azores (AZOT)
Praia (CVT) *
GMT (*)
Dublin, Ireland
London (BST)
Western Europe
Central Europe
Eastern Europe
Cairo (EET)
Pretoria (SAST) *
Moscow (MSK)
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Time Zone (Asia)
Jerusalem (IST)
Abu Dhabi GIST)*
Kabul (AFT) *
Islamabad (PKT) *
New Delhi (IST) *
Kathmandu (NPT) *
Astana (ALMT) *
Yangon (MMT) *
Bangkok (ICT) *
Beijing (CST) *
Seoul (KST) *
Tokyo (JST) *
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Understanding printer menus 144
Menu item Description
Time Zone (Australia and the
Pacific region)
Australia WST
Australia CST Darwin (CST) *
Australia EST
Queensland (EST) *
Tasmania (EST)
Wellington (NZST)
Not Listed
Specifies the time zone for the fax
Note: * indicates that this value does not have pre-programmed Daylight Savings
Time Start and End times.
Observe DST
On
Off
Accommodates Daylight Savings Time changes
Note: On is the factory default setting.
Enable NTP
On
Off
Lets the printer clock synchronize with the Network Time Protocol (NTP) server
Note: On is the factory default setting.
Understanding printer menus 145
Maintaining the printer
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove all paper from the printer.
3Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure all areas of the printer are dry before beginning a new print job.
Cleaning the scanner glass
If you encounter print quality problems, such as streaks on copied or scanned images, clean the areas shown.
1Slightly dampen a soft, lint-free cloth or paper towel with water.
2Open the scanner cover.
1
2
3
4
1White underside of the ADF cover
2White underside of the scanner cover
3Scanner glass
4ADF glass
Maintaining the printer 146
3Wipe the areas shown and let them dry.
4Close the scanner cover.
Cleaning the ADF separator rollers
After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers.
1Open the ADF cover.
2Unlock the separator roll.
3Remove the separator roll.
4Use a clean, lint-free cloth dampened with water to wipe the separator rollers.
Maintaining the printer 147
5Reinstall the separator roll.
6Lock the separator roll.
7Close the ADF cover.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
•Direct sunlight
•Temperatures above 35°C (95°F)
•High humidity above 80%
•Salty air
•Corrosive gases
•Heavy dust
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
Maintaining the printer 148
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2Click Device Status. The Device Status page appears, displaying a summary of supply levels.
Moving the printer to another location
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Use the handholds located on both sides of the printer to lift it.
•Make sure your fingers are not under the printer when you set it down.
•Before setting up the printer, make sure there is adequate clearance around it. For more information, see “Selecting
a location for the printer” on page 9.
The printer and options can be safely moved to another location by following these precautions:
•Any cart used to move the printer must be able to support its weight and have a large enough surface to support
the full footprint of the printer.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 149
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the
place where you purchased the printer.
Warning—Potential Damage: Damage caused by the use of a supply or replacement item not produced by the
manufacturer of this printer is not covered under warranty. Degraded print quality may result from using supplies or
replacement items not produced by the manufacturer of this printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Ordering toner cartridges
When 88 Cartridge Low appears or when the print becomes faded:
1Remove the toner cartridge.
2Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute toner.
3Reinsert the cartridge and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Recommended toner cartridges and part numbers
Part Name Regular Cartridge Lexmark Return Program Cartridge
Toner Cartridge X264A21G X264A11G
High Yield Toner Cartridge X264H21G X264H11G
Ordering a photoconductor kit
The printer issues a message to let you know the photoconductor kit is near its end of life. At this time, order a
photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page.
Part name Part number
Photoconductor kit E260X22G
Maintaining the printer 150
Ordering ADF replacement parts
Order ADF replacement parts if you experience problems with paper double‑feeding or failing to feed through the
Automatic Document Feeder.
Part name Part number
ADF input tray 40X5470
ADF separator pad 40X5472
ADF separator roll 40X5471
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge is low appears, or when you experience faded print, remove the toner cartridge. Firmly
shake it side‑to‑side and front‑to‑back several times to redistribute the toner, and then reinsert it and continue printing.
When shaking the cartridge no longer improves the print quality, replace the toner cartridge.
Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.
To replace the toner cartridge:
1Open the front door by pressing the button on the left side of the printer and lowering the door.
2
1
Maintaining the printer 151
2Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.
2
1
3Unpack the new toner cartridge.
4Shake the cartridge in all directions to distribute the toner.
Maintaining the printer 152
5Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the
photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly
installed.
6Close the front door.
Replacing the photoconductor kit
The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC
Kit life warning or 84 Replace PC Kit on the display. You can also see the status of the photoconductor
kit by printing a menu settings page.
When 84 PC Kit life warning or 84 Replace PC Kit first appears, you should immediately order a new
photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its
official end‑of‑life, print quality significantly decreases.
Note: The photoconductor kit is one item only.
Maintaining the printer 153
To replace the photoconductor kit:
1Open the front door by pressing the button on the left side of the printer and lowering the front door.
2Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle.
1
3
2
3Place the unit on a flat, clean surface.
4Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle.
1
2
Maintaining the printer 154
5Unpack the new photoconductor kit. Be careful not to touch the photoconductor drum.
Warning—Potential Damage: When replacing a photoconductor kit, do not leave it exposed to direct light for
an extended period of time. Extended light exposure can cause print quality problems.
6Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.
Push the toner cartridge until it clicks into place.
7Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push
the unit as far as it will go.
Maintaining the printer 155
8After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see the
instruction sheet that came with the new photoconductor kit.
Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductor
may damage your printer and void your warranty.
9Close the front door.
Maintaining the printer 156
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking
Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark
Web site at www.lexmark.com.
Restoring the factory default settings
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Factory Defaults appears, and then press .
5Press the arrow buttons until Restore Now appears, and then press .
Wait for Submitting Changes to appear momentarily, followed by Restoring Factory Defaults,
before the printer returns to Ready.
Warning—Potential Damage: Restore Now returns all printer settings to the factory default settings except
Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are
not affected.
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:
•Viewing a virtual display of the printer control panel
•Checking the status of the printer supplies
•Configuring printer settings
•Configuring network settings
•Viewing reports
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Notes:
•If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
•For more information, see the Networking Guide on the Software and Documentation CD and the Embedded
Web Server Administrator's Guide on the LexmarkTM Web site at www.lexmark.com.
Administrative support 157
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, logs, and supplies. To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Reports.
Checking the device status
From the Device Status page of the Embedded Web Server, it is possible to see tray settings, the level of toner in the
toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain
printer parts. To access the device status:
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2Click the Device Status tab.
Restricting access to printer menus
You can safeguard entry to menus by creating passwords and choosing specific menus to protect. Each time a protected
menu is selected, the user will be prompted to enter the correct password.
To protect printer menus using the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Other Settings, click Security.
4Click Web Page Password Protect. It is possible to protect entry to the Paper, Reports, Settings, and Network/Ports
menus.
5From this screen, you may set a User Password and an Advanced Password. Determine which password will access
each menu. You may also choose not to protect a menu.
Note: The Security menu is always password‑protected when either an Advanced Password or a User Password
has been set. If both passwords have been set, then only the Advanced Password is valid for access to the
Security menu mode.
6Click Submit to save your settings.
Administrative support 158
Setting up e‑mail alerts
You can have the printer send you an e‑mail when the supplies are getting low or when the paper needs to be changed,
added, or unjammed.
To set up e‑mail alerts:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Under Other Settings, click E‑mail Alert Setup.
4Select the items for notification and type in the e‑mail addresses that you want to receive e‑mail alerts.
5Click Submit.
Note: See your system support person to set up the e‑mail server.
Configuring supply notifications
You can determine how you would like to be notified when supplies run low or reach their end‑of‑life.
To configure supply notifications using the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Click Print Settings.
4Click Supply Notifications.
5From the drop‑down box for each supply, select among the options for notification. Explanations for each option
are provided.
6Click Submit to save your selections.
Copying printer settings to other printers
Using the Embedded Web Server, you can copy printer settings to up to 15 other network printers. To copy printer
settings:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Copy Printer Settings.
3To change the language, select a language from the drop‑down list, and then click Click here to submit language.
4Click Printer Settings.
Administrative support 159
5Enter the IP addresses of the source and target printers.
Note: To add additional target printers, click the Add Target IP button.
6Click Copy Printer Settings.
Administrative support 160
Clearing jams
Clearing jams
To clear a jam message and resume printing, clear the entire paper path, and then press . If Jam Recovery is set to
On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints
the jammed page if enough printer memory is available.
Understanding jam messages and locations
Note: To resolve any message, all paper or specialty media must be cleared from the entire paper path.
Open doors and covers, and remove trays to access jam locations. The following illustration and table indicate these
locations. See “Jam message numbers and how to access each jam” on page 162 for a list of jam numbers and
instructions for how to access each jam.
1Push the button to open the front door. Inside are the toner cartridge and photoconductor kit.
2Standard exit bin
3Front door
4Multipurpose or manual feeder door
Note: Some printer models have a multipurpose feeder and some have a manual feeder
5Tray 1
6Optional 250‑ or 550‑sheet tray (Tray 2)
7Rear door
8ADF
Clearing jams 161
Jam message numbers and how to access each jam
Jam number To access the jam
200‑201 Try one or more of the following:
•Remove Tray 1.
•Open the front door, and then remove the photoconductor kit.
202 Open the front door, and then open the rear door.
231 Open the front door, and then open the rear door.
233 Remove Tray 1, and then depress the lever.
Note: For alternative access to the jam, open the front door, and then open the rear door.
234 Try one or more of the following:
•Open the front door, and then open the rear door.
•Remove Tray 1, and then depress the lever.
235 Remove the jam from the standard exit bin.
242 Remove Tray 2.
251 Open the multipurpose feeder door.
290‑294 Try one or more of the following:
•Open the ADF cover, and then remove the separator roll.
•Open the scanner cover.
•Remove the ADF paper tray.
200‑201 paper jams
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Pull the tray completely out.
Clearing jams 162
2Remove the jam if you see it here.
3If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge.
1
3
2
4Lift the flap at the front of the printer, and then remove any jammed sheets.
5Insert the photoconductor kit and toner cartridge.
Clearing jams 163
6Close the front door.
7Press .
202 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door, and then remove the photoconductor kit and toner cartridge.
1
3
2
2Lift the flap in front of the printer, and then remove any jammed sheets.
Clearing jams 164
3If you do not see any jammed sheets, open the rear door.
4Remove the jam.
5Close the rear door.
6Insert the photoconductor kit and toner cartridge.
7Close the front door.
8Press .
Clearing jams 165
231 paper jam
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
1Open the front door.
2
1
2Open the rear door.
3Remove the jam.
Clearing jams 166
4Close the rear door.
5Close the front door.
6Press .
233 paper jam
1Remove the tray from the printer.
Clearing jams 167
2Locate the lever shown, and then pull it down to release and remove the jammed sheets.
3Insert the tray.
4Press .
If this does not clear the jam, complete the steps in “231 paper jam” on page 166.
234 paper jam
A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete
all the steps in:
•“231 paper jam” on page 166
•“233 paper jam” on page 167
235 paper jam
1Gently pull the jammed sheet out of the standard exit bin.
2Press .
Clearing jams 168
242 paper jam
1Remove the optional tray from the printer.
2Remove the jam.
3Insert the tray.
4Press .
Clearing jams 169
251 paper jam
A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out.
If the sheet is not visible, complete the following steps:
1Open the front door, and then remove the photoconductor kit and toner cartridge.
1
3
2
2Lift the flap at the front of the printer, and then remove any jams.
3Reinsert the photoconductor kit and toner cartridge.
4Close the front door.
5Press .
Clearing jams 170
290–294 paper jams
Clearing jams under the ADF cover
1Remove all original documents from the ADF.
2Open the ADF cover.
3Unlock the separator roll.
Clearing jams 171
4Remove the separator roll.
5Remove the jammed paper.
6Reinstall the separator roll.
Clearing jams 172
7Lock the separator roll.
8Close the ADF cover.
9Press .
Clearing jams 173
Clearing ADF jams by lifting the scanner cover
1Open the scanner cover, and then remove any jammed pages.
2Press .
Clearing ADF duplex jams
If you are making a two‑sided copy in the ADF, and your original document jams, it may be necessary to perform the
following steps to clear the jam:
1Remove the ADF tray.
Clearing jams 174
2Remove the jammed paper by pulling the lower edge of the sheet exiting the ADF.
3Reinstall the ADF tray.
4Press .
Clearing jams 175
Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
•The power cord is plugged into the printer and a properly grounded electrical outlet.
•The electrical outlet is not turned off by any switch or breaker.
•The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•Other electronic equipment plugged into the outlet is working.
•The printer is turned on. Check the printer power switch.
•The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
•All options are properly installed.
•The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Understanding printer messages
Answering
The printer is answering a fax call. Wait for the message to clear.
Call complete
A fax call is completed. Wait for the message to clear.
Close front door
Close the front door of the printer.
Defragmenting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Troubleshooting 176
DO NOT TOUCH Reading flash data DO NOT POWER OFF
As a part of this message, a bar graphic appears on one line of the display, indicating the percentage of processing time
completed.
Wait for the message to clear. The message displays until all code is received and the processing is complete.
Warning—Potential Damage: If your printer is connected to a computer by a USB cable, do not touch the printer
control panel while this message appears on the display. Do not turn the printer off while this message appears.
Fax failed
The fax failed to be sent. Wait for the message to clear.
Fax Station Name not set up
The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
•Enter the Fax Station Name, which can be done in the Settings menu under General Fax Settings or Analog Fax
Setup. If the message appears again, then contact your system support person.
Fax Station Number not set up
The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
•Complete the Analog Fax Setup. If the message appears again, contact your system support person.
Formatting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the flash memory.
Hex Trace
The printer is in Hex Trace mode.
Invalid Engine Code
You need to download valid engine code for the printer.
Note: Engine code may be downloaded while this message appears on the display.
Troubleshooting 177
Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Line busy
A fax number is dialed, but the fax line is busy. Wait for the message to clear.
Load manual feeder with <x>
Try one or more of the following:
•Load the specified paper in the multipurpose feeder.
•Cancel the current job.
Load <src> with <x>
Try one or more of the following:
•Load the tray or other source with the correct paper type and size.
•Cancel the current job.
Memory full, cannot send faxes
The printer fax memory is full. Press to clear the message and cancel the fax.
•Reduce the fax resolution and try to send the fax again.
•Reduce the number of pages in the fax and try to send the fax again.
Network/Network <x>
The printer is connected to the network.
Network indicates that the printer is using the standard network port built into the printer system board. Network
<x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external
print server.
No analog phone line
The analog phone line was not detected; the fax is disabled. Connect the printer to an analog phone line.
No answer
A fax number is dialed, but no connection is made. Wait for the message to clear.
Troubleshooting 178
No dial tone
The printer does not have a dial tone. Wait for the message to clear.
Power Saver
The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power
Saver mode.
Programming Engine Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming Engine Code appears on
the display.
Programming flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on the
display.
Programming System Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming System Code appears on
the display.
Queued for sending
The scanning process of a fax job completed, but the job is not sent yet because another fax job is being sent or received.
Wait for the message to clear.
Remove packaging material, check <x>
Remove any remaining packaging material from the specified location.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Scanner ADF Cover Open
The ADF cover is open. The message clears when the cover is closed.
Troubleshooting 179
Scanner Jam Access Cover Open
Close the bottom ADF door to clear the message.
Toner is low
Try one or more of the following:
•Replace the toner cartridge.
•Press to clear the message and continue printing.
Unsupported USB device, please remove
Remove the unrecognized USB device.
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
Some USB flash drives have a built‑in USB hub, and these flash drives are not supported.
USB/USB <x>
The printer is using a USB cable connection. The USB port is the active communication link.
Waiting
The printer has received data to print, but is waiting for an End‑of‑Job command, a Form Feed command, or additional
data.
•Press to print the contents of the buffer.
•Cancel the current print job.
Waiting for redial
The printer is waiting to redial the fax number. Wait for the message to clear.
31.yy Replace defective or missing cartridge
The toner cartridge is either missing or not functioning properly.
Try one or more of the following:
•Remove the toner cartridge, and then reinstall it.
•Remove the toner cartridge, and then install a new one.
34 Short paper
The printer paper size setting did not match the length of the paper that entered the printer.
Troubleshooting 180
Try one or more of the following:
•Press to clear the message and continue printing.
•Press , and then press to cancel printing.
•Make sure the paper size setting matches the size of the paper in the tray.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to save settings. Install additional memory, or press to disable Resource Save
and continue printing.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to stop the defragment operation and continue
printing.
•Delete fonts, macros, and other data in printer memory.
•Install additional printer memory.
37 Insufficient memory to collate job
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to print the portion of the job already stored
and begin collating the rest of the print job.
•Cancel the current print job.
38 Memory full
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
•Cancel the current print job.
39 Complex page, some data may not have printed
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•Cancel the current print job.
51 Defective flash detected
Try one or more of the following:
•Replace the defective flash memory card.
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
Troubleshooting 181
52 Not enough free space in flash memory for resources
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to stop the defragment operation and continue
printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
•Delete fonts, macros, and other data stored in flash memory.
•Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to continue printing.
•Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Network <x> software error
The printer detects that a network port is installed, but cannot communicate with it. The printer disables all
communication to the associated network interface.
Try one or more of the following:
•Press to clear the message and continue printing.
•Turn the power off and then back on to reset the printer.
•Upgrade (flash) the network firmware in the printer or print server.
54 Standard network software error
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to continue printing.
•Turn the printer off and then back on to reset the printer.
•Upgrade (flash) the network firmware in the printer or print server.
56 Standard USB port disabled
Try one or more of the following:
•The printer discards any data received through the USB port. Press to clear the message and continue printing.
•Make sure the USB Buffer menu item is not set to Disabled.
58 Too many flash options installed
Try one or more of the following:
•Turn the printer off, and then remove extra flash options:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
Troubleshooting 182
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
•Press to clear the message and continue printing.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
84 PC Kit life warning
The photoconductor kit is near exhaustion.
Try one or more of the following:
•Replace the photoconductor kit.
•Press to clear the message and continue printing.
84 Replace PC Kit
The photoconductor kit is exhausted. Install a new photoconductor kit.
88.yy Cartridge is low
Replace the toner cartridge, and then press to clear the message and continue printing.
200.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1To access the jam, try one or more of the following:
•Remove Tray 1.
•Open the front door, and then remove the photoconductor kit and toner cartridge.
2Remove the jam.
3Replace the photoconductor kit and toner cartridge if you removed it.
4Close any open doors or trays.
5Press to continue printing.
Troubleshooting 183
201.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2Remove the jam.
3Replace the photoconductor kit and toner cartridge unit.
4Close the front door.
5Press to continue printing.
202.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Open the front door.
2Open the rear door.
3Remove the jam.
4Close both doors.
5Press to continue printing.
231.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Open the front door.
2Open the rear door.
3Remove the jam.
4Close both doors.
5Press to continue printing.
233.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1To access the jam, try one or more of the following:
•Remove Tray 1, and then depress the lever.
•Open the front door, and then open the rear door.
2Remove the jam.
3Close any open doors or trays.
4Press to continue printing.
Troubleshooting 184
234.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1To access the jam, try one or more of the following:
•Open the front door, and then open the rear door.
•Remove Tray 1, and then depress the lever.
2Remove the jam.
3Close any open doors or trays.
4Press to continue printing.
235.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Remove the jam from the standard exit bin.
2Check the paper size to ensure that it is supported by the printer.
3Press to continue printing.
24x.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1To access the jam, try one or more of the following:
•Remove Tray 1.
•Open the front door, and then remove the photoconductor kit and toner cartridge.
•Remove Tray 2.
2Remove the jam.
3Replace the photoconductor kit and toner cartridge if you removed them.
4Close any open doors or trays.
5Press to continue printing.
251.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1Remove the jam from the multipurpose feeder.
2Press to continue printing.
Troubleshooting 185
290–292 ADF Scanning Jams
The scanner failed to feed one or more pages through the ADF.
1Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2Flex and fan the pages.
3Place the pages in the ADF.
4Adjust the ADF guides.
5From the printer control panel, press .
293 Paper Missing
The scanner was instructed to scan using the ADF, but there is no paper in the ADF.
Note: The message clears when the pages are placed in the ADF.
1Flex and fan the pages.
2Place the pages in the ADF.
3Adjust the ADF guides.
4From the printer control panel, press .
293.02 Flatbed Cover Open
Close the scanner cover.
294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off
Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2Flex and fan the pages.
3Place the pages in the ADF.
4Adjust the ADF guides.
5From the printer control panel, press .
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
Troubleshooting 186
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1Remove all pages from the ADF.
2Turn the printer off.
3Wait 15 seconds, and then turn the printer on.
4Place the document in the ADF.
5Press .
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
Solving printing problems
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•Verify that you are using the correct printer software.
•If you are using a USB port, make sure you are running a supported operating system and using compatible printer
software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
•Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View User's Guide and Documentation on the Software
and Documentation CD.
•Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
Troubleshooting 187
MAKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Multiple‑language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print dialog appears.
3Click Advanced.
4Select Print as image.
5Click OK twice.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Print Recovery appears, and then press .
5Press the arrow buttons until Page Protect appears, and then press .
6Press the arrow buttons until Off appears, and then press .
CHANGE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If you
want to change the settings and need more information, then see “Using Eco‑Mode” on page 35 or “Reducing printer
noise” on page 37.
Troubleshooting 188
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode
before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY
1Load the same size and type of paper in each tray.
2Move the paper guides to the correct positions for the paper size loaded in each tray.
MAKE SURE THE PAPER SIZE AND PAPER TYPE SETTINGS ARE THE SAME FOR EACH TRAY
1Print a menu settings page and compare the settings for each tray.
2If necessary, adjust the settings from the Paper Size/Type menu.
Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size from
the Paper Size/Type menu on the printer control panel or from the Embedded Web Server.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From Print Properties or the printer control panel Finishing menu, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by reducing the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Unexpected page breaks occur
Increase the Print Timeout value:
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
Troubleshooting 189
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Timeouts appears, and then press .
5Press the arrow buttons until Print Timeout appears, and then press .
6Press the arrow buttons until the value you want appears, and then press .
Solving copy problems
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
Scanner unit does not close
Make sure there are no obstructions:
1Open the scanner cover.
2Remove any obstruction keeping the scanner unit open.
3Close the scanner cover.
Poor copy quality
These are some examples of poor copy quality:
•Blank pages
•Checkerboard pattern
Troubleshooting 190
•Distorted graphics or pictures
•Missing characters
•Faded print
•Dark print
•Skewed lines
•Smudges
•Streaks
•Unexpected characters
•White lines in print
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
THE TONER MAY BE LOW
When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge.
THE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water. If your printer has an ADF, be sure to clean
the ADF scanner glass as well. For more information, see: “Cleaning the scanner glass” on page 146.
THE COPY IS TOO LIGHT OR TOO DARK
Adjust the copy darkness setting.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
CHECK THE DOCUMENT PLACEMENT
•Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
•If you previously loaded your original document into the ADF, try loading it on the scanner glass.
UNWANTED TONER IS IN THE BACKGROUND
•Adjust the darkness to a lighter setting.
•Change the Background Removal setting in the Copy Settings menu.
PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT
•From the printer control panel, press the Content button until the light comes on next to Text/Photo.
•Rotate the original document on the scanner glass.
•From the printer control panel, press the Scale button and adjust the setting.
Troubleshooting 191
TEXT IS LIGHT OR DISAPPEARING
From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED
•From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo.
•From the printer control panel, press the Darkness button and change to a darker setting.
THE PRINT IS SKEWED
Notes:
•If you are loading your original document in the ADF, adjust the ADF paper guides so they touch the edges of
the pages to be scanned.
•Check the paper trays to make sure the guides touch the edges of the loaded paper.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
Unable to pause print job to make copies
Make sure “Allow priority copies” is set to On in the Copy Settings menu.
Solving scanner problems
Checking an unresponsive scanner
If your scanner is not responding, then make sure:
•The printer is turned on.
•The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
•The power cord is plugged into the printer and a properly grounded electrical outlet.
•The electrical outlet is not turned off by any switch or breaker.
•The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•Other electrical equipment plugged into the outlet is working.
Troubleshooting 192
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem
with the scanner.
Scan was not successful
These are possible solutions. Try one or more of the following:
CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
AN ERROR MAY HAVE OCCURRED IN THE PROGRAM
Turn off and then restart the computer.
Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:
OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING
Close all programs not being used.
THE SCAN RESOLUTION MAY BE SET TOO HIGH
Select a lower scan resolution.
Poor scanned image quality
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
THE SCANNER GLASS MAY BE DIRTY
Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the
scanner glass” on page 146.
ADJUST THE SCAN RESOLUTION
Increase the resolution of the scan for a higher quality output.
CHECK THE QUALITY OF THE ORIGINAL DOCUMENT
Make sure the quality of the original document is satisfactory.
Troubleshooting 193
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo scans
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup or Print dialog.
Cannot scan from a computer
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
CHECK THE CABLE CONNECTIONS
Make sure the network or USB cable is securely connected to the computer and the printer.
Solving fax problems
Caller ID is not shown
Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings
available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on
whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to
determine which pattern or switch setting to use.
Troubleshooting 194
Cannot send or receive a fax
These are possible solutions. Try one or more of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error messages.
CHECK THE POWER
Make sure the printer is plugged in, the power is on, and Ready appears.
CHECK THE PRINTER CONNECTIONS
Make sure the cable connections for the following hardware are secure, if applicable:
•Telephone
•Handset
•Answering machine
CHECK THE TELEPHONE WALL JACK
1Plug a telephone into the wall jack.
2Listen for a dial tone.
3If you do not hear a dial tone, then plug a different telephone into the wall jack.
4If you still do not hear a dial tone, then plug a telephone into a different wall jack.
5If you hear a dial tone, then connect the printer to that wall jack.
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services
can be used.
•If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface
port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN
provider.
•If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information,
contact your DSL provider.
•If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX.
If none exists, consider installing an analog telephone line for the fax machine.
CHECK FOR A DIAL TONE
•Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
•If the telephone line is being used by another device, then wait until the other device is finished before sending
a fax.
•If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.
Troubleshooting 195
TEMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
CHECK FOR JAMS
Clear any jams, and then make sure that Ready appears.
TEMPORARILY DISABLE CALL WAITING
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
THE PRINTER MEMORY MAY BE FULL
1Dial the fax number.
2Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
CHECK THE RING COUNT DELAY SETTINGS
The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension
phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep
the Ring Delay setting at 4.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Click Fax Settings.
4Click Analog Fax Setup.
5In the Rings to Answer box, enter the number of times you want the phone to ring before answering.
6Click Submit.
Troubleshooting 196
THE TONER MAY BE LOW
88 Cartridge low appears when the toner is low.
Can receive but not send faxes
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS IN FAX MODE
From the printer control panel, press the Fax button to put the printer in Fax mode.
MAKE SURE THE DOCUMENT IS LOADED PROPERLY
Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left
corner.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
•Check to make sure the shortcut number has been programmed for the number that you want to dial.
•As an alternative, dial the telephone number manually.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
RE‑SEND THE DOCUMENT
Ask the person who sent you the fax to:
•Check that the quality of the original document is satisfactory.
•Resend the fax. There may have been a problem with the quality of the telephone line connection.
•Increase the fax scan resolution, if possible.
THE TONER MAY BE LOW
When 88 Cartridge low appears or when you experience faded print, replace the cartridge.
MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH
Decrease the incoming fax transmission speed:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2Click Settings.
3Click Fax Settings.
Troubleshooting 197
4Click Analog Fax Setup.
5In the Max Speed box, click on one of the following:
2400
4800
9600
14400
33600
6Click Submit.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, reinstall it.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Drawers
These are possible solutions. Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1Pull the tray completely out.
2Check for paper jams or misfeeds.
Troubleshooting 198
3Make sure the guides are aligned against the edges of the paper.
4Insert the tray.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and other specialty media. For more information, see “Paper and specialty media
guidelines” on page 53.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY OR FEEDER
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press .
Page that jammed does not reprint after you clear the jam
In the Settings menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1Press .
2Press the arrow buttons until Settings appears, and then press .
Troubleshooting 199
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Print Recovery appears, and then press .
5Press the arrow buttons until Jam Recovery appears, and then press .
6Press the arrow buttons until On or Auto appears, and then press .
Solving print quality problems
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or
replacement.
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1Turn the printer off.
2Load paper.
3From the printer control panel, hold down and the right arrow button while turning the printer on.
4Release the buttons when CONFIG MENU appears.
5Press the arrow buttons until Prt Quality Pgs appears, and then press .
The print quality test pages print.
6Press the arrow buttons until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, and then Ready appears.
Blank pages
These are possible solutions. Try one or more of the following:
PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
THE TONER MAY BE LOW
When 88 Cartridge low appears, order a new toner cartridge.
Troubleshooting 200
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
These are possible solutions. Try one or more of the following:
CHECK THE PRINT QUALITY SETTINGS
•Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q.
•Enable Enhance Fine Lines in the Quality menu.
MAKE SURE DOWNLOADED FONTS ARE SUPPORTED
If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and
the software program.
Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup or Print dialog.
Troubleshooting 201
Gray background
•For Windows users: From Print Properties, select a different Toner Darkness setting before sending the job to print.
•For Macintosh users: From the print options, Copies & Pages, or General pop‑up menu, choose Printer Features,
and then choose the setting needed from the Toner Darkness pop‑up menu.
•From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job to
print.
Ghost images
These are possible solutions. Try one or more of the following:
THE PHOTOCONDUCTOR KIT IS DEFECTIVE
Replace the photoconductor kit.
CHECK THE MEDIA TYPE SETTING
•For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
•For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
•From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
Troubleshooting 202
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray.
CHECK THE PAGE SIZE SETTING
Before sending the job to print, specify the correct page size in Print Properties, the Print dialog, or the software
program.
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
•For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
•For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
•From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Troubleshooting 203
Print is too dark
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
•For Windows users: From Print Properties, change these settings.
•For Macintosh users:
1Choose File > Print.
2Locate the drop‑down box under the Orientation pictures, and then click the down button.
3Click Printer Features.
4Change the settings for Toner Darkness, Brightness, and Contrast.
•From the printer control panel Quality menu, change these settings.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
•For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
•For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
•From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Troubleshooting 204
Print is too light
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
•For Windows users: From Print Properties, change these settings.
•For Macintosh users:
1Choose File > Print.
2Locate the drop‑down box under the Orientation pictures, and then click the down button.
3Click Printer Features.
4Change the settings for Toner Darkness, Brightness, and Contrast.
•From the printer control panel Quality menu, change these settings.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
CHECK THE PAPER TYPE SETTING
•For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in the
tray.
•For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the
tray.
•From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the
tray.
THE TONER IS LOW
When 88 Cartridge low appears, order a new toner cartridge.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Troubleshooting 205
Skewed print
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray.
CHECK THE PAPER TEXTURE SETTING
Make sure the Paper Texture setting matches the paper loaded in the tray.
Troubleshooting 206
Toner specks
These are possible solutions. Try one or more of the following:
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Load transparencies, and make sure the Paper Type setting is set to Transparency.
Streaked horizontal lines
These are possible solutions. Try one or more of the following:
THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper
for the job.
Troubleshooting 207
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for
the job.
THE TONER CARTRIDGE IS DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use
the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE MAY BE EXCESS TONER IN THE PAPER PATH
Contact Customer Support.
Troubleshooting 208
Solid black or white streaks appear on transparencies or paper
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
•Try a different type of paper.
•For transparencies, use only ones recommended by the printer manufacturer.
•Make sure the Paper Type setting matches what is loaded in the tray or feeder.
•Make sure the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE
Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge,
and then reinstall it.
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used toner cartridge with a new one.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
Troubleshooting 209
Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside of the
front door of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at
www.lexmark.com.
Troubleshooting 210
Notices
Product information
Product name:
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Machine type:
7013
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
Edition notice
August 2011
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2009 Lexmark International, Inc.
All rights reserved.
Notices 211
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.
PCL® is a registered trademark of the Hewlett-Packard Company.
All other trademarks are the property of their respective owners.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Notices 212
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 dBA
Scanning 49 dBA
Copying 53 dBA
Ready N/A
Values are subject to change. See www.lexmark.com for current values.
Temperature information
Ambient temperature 15.6C° – 32.2C°
Shipping and storage temperature ‑40.0C° – 60.0C°
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the
Lexmark Web site at www.lexmark.com for your local sales office phone number.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Notices 213
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental
considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance:
www.eiae.org.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Notices 214
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 440 W, 480 W
Copying The product is generating hard‑copy output from hard‑copy original
documents.
440 W
Scanning The product is scanning hard‑copy documents. 29 W, 32 W
Ready The product is waiting for a print job. 20 W, 22 W
Power Saver The product is in energy‑saving mode. 14 W, 16 W
Off The product is plugged into a wall outlet, but the power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the
Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity.
The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the
Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes): 30
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of
the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Notices 215
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing
and Technical Support, Lexmark International, Inc., S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain telecommunication terminal
equipment such as facsimile.
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council
for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone
company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your
setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most
but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact your local telephone company. For products approved
after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products,
the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will
notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC.
Notices 216
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.
at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,
Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless said message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification
of the business or other entity, or other individual sending the message, and the telephone number of the sending
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.
South Africa telecommunications notice
This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is
an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of
an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of
all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is
recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s
Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical
surges.
This equipment uses CA11A telephone jacks.
Notices 217
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number :
numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés
à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement
limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur
l’étiquette produit située à l’arrière de l’équipement.
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,
entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un
problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques
nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire
agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région
ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal
equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection
to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network
services.
This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for compliance
to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual
call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not
less than 5 seconds between the end of one call attempt and the beginning of another.
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line
which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all
analog telephone lines in Switzerland.
Notices 218
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé
pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer
14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.
Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz
Zeitsteuertakte vorhanden sind.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le
linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono
presenti su tutte le linee analogiche in Svizzera.
Notice to Users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio
equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and
Technical Support, Lexmark International, S. A., Boigny, France.
Refer to the table at the end of the Notices section for further compliance information.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products.
Exposure to radio frequency radiation
The following notice is applicable if your printer has a wireless network card installed: The radiated output power of
this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum
separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the
RF exposure requirements of the FCC and other regulatory agencies.
Notices 219
Notice to users in Brazil
Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial,
mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario.
(Res.ANATEL 282/2001).
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited
per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF
fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Notices 220
Taiwan NCC RF notice statement
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio
equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and
Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for
further compliance information.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and
Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for
further compliance information.
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Notices 221
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Statement of Limited Warranty
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Notices 222
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web at www.lexmark.com/support.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Notices 223
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 224
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL
THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS. IF YOU DO NOT
AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS, PROMPTLY RETURN
THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PRODUCT
FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE
OF THESE TERMS.
DEVICE LICENSE AGREEMENT
The patented printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer
components for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark
toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this
license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges and developer
components inside are licensed subject to a restriction that they may be used only once. Following their initial use, you
agree to return them only to Lexmark for recycling. Lexmark toner cartridges are designed to stop working after a
delivering a fixed amount of toner. A variable amount of toner may remain in them when replacement is required.
Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled by
you, or a third party, as the only cartridge alternative to be used with the licensed printer.
LEXMARK SOFTWARE LICENSE AGREEMENT
This Software License Agreement (“Software License Agreement”) is a legal agreement between you (either an
individual or a single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or
Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its
suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with
your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content
(such as images and recordings), and associated media, printed materials and electronic documentation, whether
incorporated into, distributed with or for use with your Lexmark product.
1STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk)
on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal
use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software
Program is delivered to the original end-user. This limited warranty applies only to Software Program media
purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software
Program should it be determined that the media does not conform to this limited warranty.
2DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT
AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE
SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. TO THE
EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRATIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH
WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY.
This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to
time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified.
If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those
provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement
of the price paid for the Software Program.
Notices 225
The Software Program may include internet links to other software applications and/or internet web pages hosted
and operated by third parties unaffiliated with Lexmark. You acknowledge and agree that Lexmark is not responsible
in any way for the hosting, performance, operation, maintenance, or content of, such software applications and/or
internet web pages.
3LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF
LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID
FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE
REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO
RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED
OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.
IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS
OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA
OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY
ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR
OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENCE AGREEMENT), REGARDLESS OF
THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT
(INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR
REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED
ON A THIRD-PARTY CLAIM, EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID.
THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.
4U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights
that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or the
exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to you.
5LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this
Software License Agreement:
aUse. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing,
executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for
concurrent use, you must limit the number of authorized users to the number specified in your agreement with
Lexmark. You may not separate the components of the Software Program for use on more than one computer.
You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of
overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any
trademark, trade name, trade dress or intellectual property notice that appears on any computer display screens
normally generated by, or as a result of, the Software Program.
bCopying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or
installation, provided the copy contains all of the original Software Program’s proprietary notices. You may not
copy the Software Program to any public or distributed network.
cReservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark
International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this Software
License Agreement.
dFreeware. Notwithstanding the terms and conditions of this Software License Agreement, all or any portion of
the Software Program that constitutes software provided under public license by third parties (“Freeware”) is
licensed to you subject to the terms and conditions of the software license agreement accompanying such
Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the
time of download or installation. Use of the Freeware by you shall be governed entirely by the terms and
conditions of such license.
6TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software
components, media, printed materials, and this Software License Agreement and you may not retain copies of the
Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment.
Prior to the transfer, the end-user receiving the transferred Software Program must agree to all these Software
Notices 226
License Agreement terms. Upon transfer of the Software Program, your license is automatically terminated. You
may not rent, sublicense, or assign the Software Program except to the extent provided in this Software License
Agreement.
7UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software
Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original
Software Program that formed the basis for your upgrade eligibility.
8LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse
compile or otherwise translate the Software Program or assist or otherwise facilitate others to do so, except as and
to the extent expressly permitted to do so by applicable law for the purposes of inter-operability, error correction,
and security testing. If you have such statutory rights, you will notify Lexmark in writing of any intended reverse
engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary
for the legitimate Use of the Software Program.
9ADDITIONAL SOFTWARE. This Software License Agreement applies to updates or supplements to the original
Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement.
10 TERM. This Software License Agreement is effective unless terminated or rejected. You may reject or terminate
this license at any time by destroying all copies of the Software Program, together with all modifications,
documentation, and merged portions in any form, or as otherwise described herein. Lexmark may terminate your
license upon notice if you fail to comply with any of the terms of this Software License Agreement. Upon such
termination, you agree to destroy all copies of the Software Program together with all modifications,
documentation, and merged portions in any form.
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and
services and personal property taxes, resulting from this Software License Agreement or your Use of the Software
Program.
12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Software License Agreement may be
brought by either party more than two years after the cause of action has arisen, except as provided under applicable
law.
13 APPLICABLE LAW. This Software License Agreement is governed by the laws of the Commonwealth of Kentucky,
United States of America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for
the International Sale of Goods shall not apply.
14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at private
expense. Rights of the United States Government to use the Software Program are as set forth in this Software
License Agreement and as restricted in DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency
regulation or contract clause).
15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you
provide in relation to support services performed with respect to the Software Program and requested by you.
Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary
to provide such services.
16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software
Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software
Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear, chemical,
or biological weapons proliferation.
17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this Software License Agreement
electronically. This means that when you click the “Agree” or “I accept” button on this page or use this product,
you acknowledge your agreement to these Software License Agreement terms and conditions and that you are
doing so with the intent to “sign” a contract with Lexmark.
Notices 227
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you
sign this Software License Agreement and, if applicable, you are duly authorized by your employer or principal to
enter into this contract.
19 ENTIRE AGREEMENT. This Software License Agreement (including any addendum or amendment to this Software
License Agreement that is included with the Software Program) is the entire agreement between you and Lexmark
relating to the Software Program. Except as otherwise provided for herein, these terms and conditions supersede
all prior or contemporaneous oral or written communications, proposals, and representations with respect to the
Software Program or any other subject matter covered by this Software License Agreement (except to the extent
such extraneous terms do not conflict with the terms of this Software License Agreement, any other written
agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark
policies or programs for support services conflict with the terms of this Software License Agreement, the terms of
this Software License Agreement shall control.
Notices 228
Index
Numerics
200.yy Paper jam 183
201.yy Paper jam 184
202.yy Paper jam 184
231.yy Paper jam 184
233.yy Paper jam 184
234.yy Paper jam 185
235.yy Paper jam 185
24x.yy Paper jam 185
250‑sheet drawer
installing 21
251.yy Paper jam 185
290–292 ADF Scanning Jams 186
293 Paper Missing 186
293.02 Flatbed Cover Open 186
294 ADF Jam 186
31.yy Replace defective or missing
cartridge 180
34 Short paper 180
35 Insufficient memory to support
Resource Save feature 181
37 Insufficient memory for Flash
Memory Defragment
operation 181
37 Insufficient memory to collate
job 181
38 Memory full 181
39 Complex page, some data may
not have printed 181
51 Defective flash detected 181
52 Not enough free space in flash
memory for resources 182
53 Unformatted flash detected 182
54 Network <x> software error 182
54 Standard network software
error 182
550‑sheet drawer
installing 21
56 Standard USB port disabled 182
58 Too many flash options
installed 182
58 Too many trays attached 183
84 PC Kit life warning 183
84 Replace PC Kit 183
840.01 Scanner Disabled 186
840.02 Scanner Auto Disabled 187
88.yy Cartridge is low 183
A
Active NIC menu 116
address book, e‑mail
setting up 78
address book, fax
using 98
ADF
copying using 68
ADF pick assembly
ordering 151
ADF separator roll
ordering 151
ADF separator rollers, cleaning 147
adjusting Power Saver
using the Embedded Web
Server 36
using the printer control panel 36
Answering 176
AppleTalk menu 120
attaching cables 22
B
buttons, printer control panel 15
C
cables
Ethernet 22
fax 22
USB 22
Call complete 176
calling Customer Support 210
canceling a job
from Macintosh 66
from Windows 66
canceling print jobs
from printer control panel 66
card stock
loading 45
tips 64
checking an unresponsive
printer 176
checking an unresponsive
scanner 192
checking device status
on Embedded Web Server 158
cleaning
ADF separator rollers 147
exterior of the printer 146
scanner glass 146
Close front door 176
collating copies 73
configuration information
wireless network 26
configurations
printer 10
Configure MP menu 111
configuring
multiple printers 159
configuring supply notifications 159
connecting the printer to
answering machine 85
computer modem 90
regional adapters 86
telephone 85
conservation settings
Eco‑Mode 35
Power Saver 36
Quiet Mode 37
conserving supplies 34
contacting Customer Support 210
control panel, printer 15
factory defaults, restoring 157
copy quality
adjusting 73
improving 76
Copy Settings menu 125
copy troubleshooting
copier does not respond 190
partial document or photo
copies 192
poor copy quality 190
poor scanned image quality 193
scanner unit does not close 190
unable to pause print job to make
copies 192
copying
adding an overlay message 75
adjusting quality 73
canceling a copy job 76
collating copies 73
enlarging 72
from one size to another 70
improving copy quality 76
making a copy lighter or darker 72
multiple pages on one sheet 74
Index 229
on both sides of the paper
(duplexing) 71
pausing a print job to make
copies 75
photos 69
placing separator sheets between
copies 74
quick copy 68
reducing 72
selecting a tray 71
to letterhead 70
to transparencies 69
using the ADF 68
using the scanner glass 69
custom paper type
assigning 51
Custom Scan Sizes menu 114
Custom Type <x>
changing name 52
Custom Types menu 113
D
date and time
setting 92
Default Source menu 108
Defragmenting Flash 176
directory list
printing 65
display troubleshooting
display is blank 176
display shows only diamonds 176
display, printer control panel 15
distinctive ring service
connecting to 84
DO NOT TOUCH Reading flash data
DO NOT POWER OFF 177
documents, printing
from Macintosh 59
from Windows 59
duplexing
copy jobs 71
incoming faxes 98
print jobs 61
E
Eco‑Mode setting 35
Embedded Web Server 157
administrator settings 157
copying settings to other
printers 159
does not open 209
networking settings 157
restricting access to printer
menus 158
setting up e‑mail alerts 159
Embedded Web Server
Administrator's Guide 157
emission
notices 212, 213, 216, 219, 220,
221
enlarging a copy 72
envelopes
loading 45, 49
tips 63
environmental settings
Eco‑Mode 35
Power Saver 36
Quiet Mode 37
Ethernet networking
Macintosh 31
Windows 31
Ethernet port 22
exterior of the printer
cleaning 146
e‑mail
canceling 80
notice of low supply level 159
notice of paper jam 159
notice of paper needed 159
notice that different paper is
needed 159
e‑mail function
setting up 77
e‑mailing
creating shortcuts using the
Embedded Web Server 78
setting up address book 78
setting up e‑mail function 77
using shortcut numbers 79
using the address book 80
using the keypad 78
F
factory defaults, restoring
printer control panel menus 157
fax
canceling 100
options 101
fax connection
connecting the printer to the wall
jack 83
connecting to a distinctive ring
service 84
connecting to a DSL line 83
connecting to a PBX or ISDN 84
fax connections
answering machine 85
computer modem 90
regional adapters 86
telephone 85
Fax failed 177
fax ports 22
fax quality, improving 102
Fax Settings menu 127
Fax Station Name not set up 177
Fax Station Number not set up 177
fax troubleshooting
blocking junk faxes 100
caller ID is not shown 194
can receive but not send
faxes 197
can send but not receive
faxes 196
cannot send or receive a fax 195
received fax has poor print
quality 197
faxes
printed on both sides of the
paper 98
faxing
changing resolution 98
choosing a fax connection 82
creating shortcuts using the
Embedded Web Server 96
creating shortcuts using the
printer control panel 97
fax setup 81
forwarding faxes 99
improving fax quality 102
making a fax lighter or darker 98
sending a fax at a scheduled
time 99
sending using the
computer 94, 95
sending using the printer control
panel 93
setting the date and time 92
setting the outgoing fax name and
number 92
turning daylight saving time on or
off 93
using shortcuts 97
using the address book 98
viewing a fax log 100
FCC notices 212, 216, 219
Index 230
features
Scan Center 104
fiber optic
network setup 31
finding
information 8
publications 8
Web site 8
Finishing menu 136
flash drive 59
Flash Drive menu 132
flash memory card
installing 19
troubleshooting 199
font sample list
printing 65
Formatting Flash 177
forwarding faxes 99
G
green settings
Eco‑Mode 35
Power Saver 36
Quiet Mode 37
H
Hex Trace 177
I
Image menu 143
information, finding 8
installation
wireless network 27, 28
installing
options in driver 25
printer software 24, 94
installing printer software
adding options 25
Invalid Engine Code 177
Invalid Network Code 178
IPv6 menu 119
J
jams
accessing 161
avoiding 40
understanding messages 161
jams, avoiding
cutting paper and specialty
media 54
selecting paper and specialty
media 54
jams, clearing
200‑201 162
202 164
231 166
233 167
234 168
235 168
242 169
251 170
290–294 171
L
labels, paper
tips 63
letterhead
copying to 70
loading 45
tips 61
light, indicator 15
Line busy 178
linking trays 51
Load <src> with <x> 178
Load manual feeder with <x> 178
loading
envelopes 49
manual feeder 49
multipurpose feeder 45
trays 41
M
Macintosh
wireless network installation 28
manual feeder
loading 49
Memory full, cannot send
faxes 178
menu settings
loading on multiple printers 159
menu settings page
printing 24
menus
Active NIC 116
AppleTalk 120
Configure MP 111
Copy Settings 125
Custom Scan Sizes 114
Custom Types 113
Default Source 108
diagram of 108
Fax Settings 127
Finishing 136
Flash Drive 132
Image 143
IPv6 119
Network 116
Network Card 118
Network Reports 117
Paper Loading 112
Paper Texture 111
Paper Weight 112
PCL Emul 141
PDF 140
PostScript 140
Quality 138
Reports 115
Set Date and Time 143
Settings 122
Setup 135
Size/Type 109
TCP/IP 118
Universal Setup 114
USB 121
Utilities 139
Wireless 119
moving the printer 149
multiple pages on one sheet 74
multipurpose feeder
loading 45
N
Network 178
Network <x> 178
Network Card menu 118
Network menu 116
Network Reports menu 117
network setup page 24
Networking Guide 157
No analog phone line 178
No answer 178
No dial tone 179
noise emission levels 213
notices 212, 213, 214, 215, 216,
217, 218, 219, 220, 221
O
options
250‑sheet drawer 21
550‑sheet drawer 21
fax 101
flash memory card 19
Index 231
ordering
ADF pick assembly 151
ADF separator roll 151
toner cartridges 150
P
paper
characteristics 53
letterhead 54
loading, multipurpose feeder 45
preprinted forms 54
recommended print side 54
recycled 34, 55
selecting 54
setting size 39
setting type 39
storing 55
unacceptable 54
Universal Paper Size 114
Universal size setting 39
paper capacities
trays 50
paper capacity
multipurpose feeder 50
paper feed troubleshooting
message remains after jam is
cleared 199
page that jammed does not
reprint 199
paper jams
avoiding 40
paper jams, clearing
200‑201 162
202 164
231 166
233 167
234 168
235 168
242 169
251 170
290–294 171
paper labels
loading 45
Paper Loading menu 112
paper sizes
supported by the printer 57
Paper Texture menu 111
paper types
duplex support 56
supported by printer 56
where to load 56
Paper Weight menu 112
pausing the current print job
to make copies 75, 192
PCL Emul menu 141
PDF menu 140
photoconductor kit
ordering 150
replacing 153
photos
copying 69
PostScript menu 140
Power Saver 179
adjusting 36
print job
canceling from Macintosh 66
canceling from printer control
panel 66
canceling from Windows 66
print quality
cleaning the scanner glass 146
print quality test pages
printing 65
print quality troubleshooting
blank pages 200
characters have jagged edges 201
clipped images 201
ghost images 202
gray background 202
poor transparency quality 207
print is too dark 204
print is too light 205
print quality test pages 200
skewed print 206
solid black streaks 209
solid white streaks 209
streaked horizontal lines 207
streaked vertical lines 208
toner fog or background
shading 206
toner rubs off 206
toner specks 207
print quality, poor
avoiding by selecting paper and
specialty media 54
print troubleshooting
incorrect characters print 189
incorrect margins 203
job prints from wrong tray 189
job prints on wrong paper 189
job takes longer than
expected 188
jobs do not print 187
Large jobs do not collate 189
multiple‑language PDFs do not
print 188
paper curl 203
paper frequently jams 199
tray linking does not work 189
unexpected page breaks
occur 189
printer
basic model 10
configurations 10
minimum clearances 9
moving 149
selecting a location 9
shipping 149
printer control panel
factory defaults, restoring 157
printer messages
200.yy Paper jam 183
201.yy Paper jam 184
202.yy Paper jam 184
231.yy Paper jam 184
233.yy Paper jam 184
234.yy Paper jam 185
235.yy Paper jam 185
24x.yy Paper jam 185
251.yy Paper jam 185
290–292 ADF Scanning Jams 186
293 Paper Missing 186
293.02 Flatbed Cover Open 186
294 ADF Jam 186
31.yy Replace defective or missing
cartridge 180
34 Short paper 180
35 Insufficient memory to support
Resource Save feature 181
37 Insufficient memory for Flash
Memory Defragment
operation 181
37 Insufficient memory to collate
job 181
38 Memory full 181
39 Complex page, some data may
not have printed 181
51 Defective flash detected 181
52 Not enough free space in flash
memory for resources 182
53 Unformatted flash
detected 182
54 Network <x> software
error 182
54 Standard network software
error 182
Index 232
56 Standard USB port
disabled 182
58 Too many flash options
installed 182
58 Too many trays attached 183
84 PC Kit life warning 183
84 Replace PC Kit 183
840.01 Scanner Disabled 186
840.02 Scanner Auto
Disabled 187
88.yy Cartridge is low 183
Answering 176
Call complete 176
Close front door 176
Defragmenting Flash 176
DO NOT TOUCH Reading flash
data DO NOT POWER OFF 177
Fax failed 177
Fax Station Name not set up 177
Fax Station Number not set
up 177
Formatting Flash 177
Hex Trace 177
Invalid Engine Code 177
Invalid Network Code 178
Line busy 178
Load <src> with <x> 178
Load manual feeder with <x> 178
Memory full, cannot send
faxes 178
Network 178
Network <x> 178
No analog phone line 178
No answer 178
No dial tone 179
Power Saver 179
Programming Engine Code 179
Programming flash 179
Programming System Code 179
Queued for sending 179
Remove packaging material, check
<x> 179
Remove paper from standard
output bin 179
Scanner ADF Cover Open 179
Scanner Jam Access Cover
Open 180
Toner is low 180
Unsupported USB device, please
remove 180
Unsupported USB hub, please
remove 180
USB/USB <x> 180
Waiting 180
Waiting for redial 180
printer options troubleshooting
drawers 198
flash memory card 199
option not working 198
printer problems, solving basic 176
printing
directory list 65
font sample list 65
from flash drive 59
from Macintosh 59
from Windows 59
installing printer software 24, 94
menu settings page 24
network setup page 24
print quality test pages 65
two‑sided (duplex) 61
Programming Engine Code 179
Programming flash 179
Programming System Code 179
publications, finding 8
Q
Quality menu 138
Queued for sending 179
Quiet Mode 37
R
recommended print side 54
recycled paper
using 55
recycling 214
Lexmark packaging 37
Lexmark products 37
toner cartridges 37
WEEE statement 213
reducing a copy 72
Remove packaging material, check
<x> 179
Remove paper from standard
output bin 179
replacing
photoconductor kit 153
toner cartridge 151
reports
viewing 158
Reports menu 115
resolution, fax
changing 98
S
safeguarding
menus 158
safety information 6, 7
Scan Center features 104
Scan Profile options 105, 106
scan profile options 105
scan quality, improving 106
scan to a computer
options 105, 106
scan troubleshooting
cannot scan from a computer 194
partial document or photo
scans 194
scan was not successful 193
scanner unit does not close 190
scanning takes too long or freezes
the computer 193
scanner
Automatic Document Feeder
(ADF) 14
functions 13
scanner glass 14
Scanner ADF Cover Open 179
scanner glass
cleaning 146
copying using 69
Scanner Jam Access Cover
Open 180
scanning to a computer 103
improving scan quality 106
scanning to a flash drive 104
security
protecting menus 158
sending a fax using the
computer 94
Set Date and TIme menu 143
setting
paper size 39
paper type 39
TCP/IP address 118
Universal Paper Size 39
setting up the printer
on a wired network
(Macintosh) 31
on a wired network (Windows) 31
Settings menu 122
Setup menu 135
shipping the printer 149
shortcuts, creating
e‑mail 78
Index 233
fax destination 96, 97
Size/Type menu 109
specialty media
recommended print side 54
selecting 54
status of supplies, checking 148
storing
paper 55
supplies 148
supplies
conserving 34
status of 148
storing 148
using recycled paper 34
supplies, ordering
ADF pick assembly 151
ADF separator roll 151
photoconductor kit 150
toner cartridges 150
supply notifications
configuring 159
T
TCP/IP menu 118
telecommunication
notices 216, 217, 218, 219
tips
card stock 64
envelopes 63
labels, paper 63
letterhead 61
transparencies 62
toner cartridge
replacing 151
toner cartridges
ordering 150
recycling 37
Toner is low 180
transparencies
copying to 69
loading 45
tips 62
tray linking 51, 52
tray unlinking 51, 52
trays
linking 51
loading 41
unlinking 51
troubleshooting
checking an unresponsive
printer 176
checking an unresponsive
scanner 192
contacting Customer Support 210
solving basic printer
problems 176
troubleshooting, copy
copier does not respond 190
partial document or photo
copies 192
poor copy quality 190
poor scanned image quality 193
scanner unit does not close 190
unable to pause print job to make
copies 192
troubleshooting, display
display is blank 176
display shows only diamonds 176
troubleshooting, fax
blocking junk faxes 100
caller ID is not shown 194
can receive but not send
faxes 197
can send but not receive
faxes 196
cannot send or receive a fax 195
received fax has poor print
quality 197
troubleshooting, paper feed
message remains after jam is
cleared 199
page that jammed does not
reprint 199
troubleshooting, print
incorrect characters print 189
incorrect margins 203
job prints from wrong tray 189
job prints on wrong paper 189
job takes longer than
expected 188
jobs do not print 187
Large jobs do not collate 189
multiple‑language PDFs do not
print 188
paper curl 203
paper frequently jams 199
tray linking does not work 189
unexpected page breaks
occur 189
troubleshooting, print quality
blank pages 200
characters have jagged edges 201
clipped images 201
ghost images 202
gray background 202
poor transparency quality 207
print is too dark 204
print is too light 205
print quality test pages 200
skewed print 206
solid black streaks 209
solid white streaks 209
streaked horizontal lines 207
streaked vertical lines 208
toner fog or background
shading 206
toner rubs off 206
toner specks 207
troubleshooting, printer options
drawers 198
flash memory card 199
option not working 198
troubleshooting, scan
cannot scan from a computer 194
partial document or photo
scans 194
scan was not successful 193
scanner unit does not close 190
scanning takes too long or freezes
the computer 193
U
Universal Paper Size 114
setting 39
Universal Setup menu 114
unlinking trays 51
Unsupported USB device, please
remove 180
Unsupported USB hub, please
remove 180
USB menu 121
USB port 22
USB/USB <x> 180
Utilities menu 139
V
viewing
reports 158
W
Waiting 180
Waiting for redial 180
Web site
finding 8
Index 234
Windows
wireless network installation 27
wired network setup
using Windows 31
wired networking
using Macintosh 31
Wireless menu 119
wireless network
configuration information 26
installation, using Macintosh 28
installation, using Windows 27
Index 235

Navigation menu