Lexmark X4850 Owner S Manual User's Guide

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2014-07-06

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4800 Series

June 2007

www.lexmark.com

Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply
and power supply cord.
Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock
results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The
safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone,
during a lightning storm.
SAVE THESE INSTRUCTIONS.

Contents
Safety information.........................................................................................................2
Introduction..................................................................................................................11
Finding information about the printer.................................................................................................11
Wireless network compatibility..........................................................................................................14

Setting up the printer...................................................................................................15
Checking the box contents................................................................................................................15
Understanding the parts of the printer...............................................................................................16
Standalone setup...............................................................................................................................18
Understanding the printer software...................................................................................................23
Understanding the control panel.......................................................................................................26
Using the control panel............................................................................................................................... 26
Navigating the control panel menus ........................................................................................................... 27

Saving settings..................................................................................................................................28
Installing the printer software.............................................................................................................29
What do the Wi-Fi indicator lights mean?..........................................................................................29
Turning printing voice notification on or off........................................................................................29
Security Information...........................................................................................................................30

Networking...................................................................................................................31
General networking...........................................................................................................................31
Networking overview .................................................................................................................................. 31
Common home network configurations ...................................................................................................... 31
What information do I need and where do I find it? .................................................................................... 33
Finding the MAC address ........................................................................................................................... 33
Printing a network setup page .................................................................................................................... 34
Sharing a printer in a Windows environment.............................................................................................. 34
Finding a printer/print server located on remote subnets ........................................................................... 35

Wireless networking..........................................................................................................................35
Finding IP addresses.................................................................................................................................. 35
Assigning an IP address............................................................................................................................. 36
Configure IP address.................................................................................................................................. 36
Finding the signal strength ......................................................................................................................... 36
Installing the printer on a network............................................................................................................... 36
Sharing the printer on a network ................................................................................................................ 36
Configure network printers ......................................................................................................................... 37
Types of wireless networks ........................................................................................................................ 38
Tips for using network adapters ................................................................................................................. 38

Advanced wireless setup...................................................................................................................39

Creating an ad hoc wireless network using Windows ................................................................................ 39
Adding a printer to an existing ad hoc wireless network using Windows ................................................... 40

Loading paper and original documents.....................................................................41
Loading paper....................................................................................................................................41
Using the automatic paper type sensor.............................................................................................41
Loading envelopes............................................................................................................................41
Loading labels...................................................................................................................................42
Loading greeting cards, index cards, photo cards, and postcards....................................................42
Loading transparencies.....................................................................................................................43
Loading iron-on transfers...................................................................................................................43
Loading custom-size paper...............................................................................................................43
Loading banner paper.......................................................................................................................43
Loading original documents on the scanner glass............................................................................44
Using the Paper Handling submenu..................................................................................................44

Printing.........................................................................................................................45
Printing basic documents..................................................................................................................45
Printing a document.................................................................................................................................... 45
Printing a Web page ................................................................................................................................... 45
Printing photos or images from a Web page .............................................................................................. 46
Printing multiple copies of a document....................................................................................................... 46
Collating copies .......................................................................................................................................... 47
Printing the last page first (reverse page order) ......................................................................................... 47
Printing multiple pages on one sheet (N-Up).............................................................................................. 47
Pausing print jobs ....................................................................................................................................... 48
Canceling print jobs .................................................................................................................................... 48
Understanding the Print Files Options menu.............................................................................................. 48
Printing documents from a removable storage device ............................................................................... 49
Printing document files from a memory card or flash drive ........................................................................ 49

Printing specialty documents.............................................................................................................50
Choosing compatible specialty paper types ............................................................................................... 50
Printing envelopes ...................................................................................................................................... 50
Printing greeting cards, index cards, photo cards, and postcards.............................................................. 50
Printing a document as a poster................................................................................................................. 51
Printing an image as a poster..................................................................................................................... 51
Printing a booklet........................................................................................................................................ 52
Assembling a booklet ................................................................................................................................. 52
Printing on custom-size paper .................................................................................................................... 52
Printing iron-on transfers ............................................................................................................................ 53
Printing transparencies............................................................................................................................... 53
Printing a banner ........................................................................................................................................ 53

Printing on both sides of the paper....................................................................................................54
Understanding the two-sided printing (duplexing) function......................................................................... 54

Printing on both sides of the paper (duplexing) automatically .................................................................... 54
Printing on both sides of the paper (duplexing) manually........................................................................... 55

Changing printer settings...................................................................................................................55
Saving and deleting print settings............................................................................................................... 55
Using the Change Printer Default Settings submenu ................................................................................. 56
Resetting printer software to factory default settings.................................................................................. 56
Resetting the printer to factory default settings .......................................................................................... 57

Working with photos...................................................................................................58
Using recommended paper...............................................................................................................58
Retrieving and managing photos.......................................................................................................58
Understanding the Photo Card Mode menu ............................................................................................... 58
Printing photos from a PictBridge-enabled digital camera.......................................................................... 59
Inserting a flash drive ................................................................................................................................. 60
Inserting a memory card............................................................................................................................. 60
Understanding the PictBridge Default Print Settings menu ........................................................................ 62
Transferring photos from a memory device to the computer using the control panel................................. 62
Transferring all photos from a memory card using the computer ............................................................... 63
Transferring selected photos from a memory card using the computer ..................................................... 63
Transferring selected photos from a CD or flash drive using the computer ............................................... 64
Transferring all photos from a CD or flash drive using the computer ......................................................... 64
Transferring photos from a memory card to a flash drive........................................................................... 65
Changing the Productivity Studio temporary files preferences................................................................... 65
Changing the Productivity Studio searched folders preferences................................................................ 65
Changing the Productivity Studio library preferences................................................................................. 66
Changing the Productivity Studio transfer settings..................................................................................... 66

Editing photos....................................................................................................................................66
Cropping a photo ........................................................................................................................................ 66
Editing photos using the control panel........................................................................................................ 66
Rotating a photo ......................................................................................................................................... 67
Changing the Resolution / Size of a photo ................................................................................................. 67
Applying One-Click Auto Fixes to a photo .................................................................................................. 68
Reducing the red-eye effect in a photo....................................................................................................... 68
Blurring/Sharpening a photo....................................................................................................................... 68
Enhancing a photo...................................................................................................................................... 69
Changing the Hue / Saturation of a photo .................................................................................................. 69
Changing the Gamma Value of a photo or image ...................................................................................... 69
Despeckling a photo ................................................................................................................................... 69
Changing the Brightness / Contrast settings of a photo ............................................................................. 70
Applying a color effect to a photo ............................................................................................................... 70
Changing the Exposure setting of a photo ................................................................................................. 70
Removing wavy patterns from scanned photos, magazines, or newspapers............................................. 70

Printing photos...................................................................................................................................71
Printing photos from a CD or removable storage device using the computer ............................................ 71
Viewing / Printing photos from the Productivity Studio ............................................................................... 71
Printing Photo Packages ............................................................................................................................ 72

Creating Photo Greeting Cards .................................................................................................................. 72
Viewing a slideshow of photos on the control panel display....................................................................... 73
Printing a photo or selected photos ............................................................................................................ 73
Printing all photos from a memory device .................................................................................................. 74
Printing photos stored on a memory device using the proof sheet............................................................. 74
Printing photos from a digital camera using DPOF .................................................................................... 75

Creating and viewing a slideshow.....................................................................................................75

Copying.........................................................................................................................77
Making a copy...................................................................................................................................77
Making a color or black-and-white copy............................................................................................77
Copying photos..................................................................................................................................77
Copying a photo using the computer.................................................................................................78
Enlarging or reducing an image........................................................................................................78
Adjusting copy quality........................................................................................................................79
Adjusting the brightness of a copy....................................................................................................79
Collating copies using the control panel............................................................................................80
Repeating an image on one page.....................................................................................................81
Copying on both sides of the paper (duplexing)................................................................................81
Copying multiple pages on one sheet (N-Up)...................................................................................82
Changing the default copy settings...................................................................................................82
Understanding the Copy Mode menu................................................................................................83

Scanning.......................................................................................................................84
Scanning a document........................................................................................................................84
Scanning a document using the computer........................................................................................84
Scanning text for editing....................................................................................................................85
Scanning images for editing..............................................................................................................85
Scanning a photo to Work with Documents and Photos...................................................................85
Making a color or black-and-white scan............................................................................................86
Scanning multiple photos at one time using the computer................................................................86
Creating a PDF from a scanned item................................................................................................87
Canceling a scan job.........................................................................................................................87
Customizing scan settings using the computer.................................................................................87
Understanding the Scan Mode menu................................................................................................88
Scanning to a computer over a network using the control panel.......................................................89
Saving a scanned image on the computer........................................................................................89
Changing the Productivity Studio scan settings................................................................................90
Changing the default scan settings...................................................................................................90
Adding a file to an e-mail message...................................................................................................91

Adding a new scanned image to an e-mail message........................................................................91
Scanning documents or images for e-mailing...................................................................................92
Changing the Productivity Studio e-mail screen preferences............................................................92

Faxing...........................................................................................................................93
Receiving a fax automatically............................................................................................................93
Sending a fax using the software......................................................................................................93

Maintaining the printer................................................................................................94
Installing print cartridges....................................................................................................................94
Removing a used print cartridge........................................................................................................96
Refilling print cartridges.....................................................................................................................96
Using genuine Lexmark print cartridges............................................................................................96
Aligning print cartridges.....................................................................................................................97
Cleaning the print cartridge nozzles..................................................................................................97
Wiping the print cartridge nozzles and contacts................................................................................97
Preserving the print cartridges...........................................................................................................98
Cleaning the scanner glass...............................................................................................................99
Cleaning the exterior of the printer....................................................................................................99
Ordering supplies..............................................................................................................................99
Ordering print cartridges............................................................................................................................. 99
Ordering paper and other supplies ............................................................................................................. 99

Troubleshooting.........................................................................................................101
Setup Troubleshooting....................................................................................................................101
Incorrect language appears on the display............................................................................................... 101
Power button is not lit ............................................................................................................................... 101
Software does not install .......................................................................................................................... 102
Page does not print .................................................................................................................................. 103
Understanding Warning levels.................................................................................................................. 104
Removing and reinstalling the software.................................................................................................... 105
Enabling the USB port .............................................................................................................................. 105
Solving printer communication problems.................................................................................................. 106

Wireless troubleshooting.................................................................................................................106
How do I find out what type of security my network is using? .................................................................. 106
Check your security keys.......................................................................................................................... 106
Printer is configured correctly, but cannot be found on the network......................................................... 106
Wireless network printer does not print .................................................................................................... 107
Wi-Fi indicator is not lit ............................................................................................................................. 108
Wi-Fi indicator light is blinking orange during installation ......................................................................... 108
Wi-Fi indicator light is orange ................................................................................................................... 110
Wireless printer is no longer working........................................................................................................ 111
Network printer does not show up in the printer selection list during installation ..................................... 112

Printer cannot connect to the wireless network ........................................................................................ 113
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only) ..................................................................................................................................................... 114
Checking your network name (Windows users only)................................................................................ 115
Ping the access point ............................................................................................................................... 115
Ping the printer ......................................................................................................................................... 116
Run the Wireless Setup Utility (Windows users only)............................................................................... 116
Changing wireless settings after installation............................................................................................. 116
Resetting an internal wireless print server to factory default settings....................................................... 117
Check printer ports (Windows users only)................................................................................................ 117

Print troubleshooting........................................................................................................................117
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera .................... 117
Improving print quality .............................................................................................................................. 118
Poor text and graphic quality .................................................................................................................... 119
Poor quality at the edges of the page....................................................................................................... 120
Print speed is slow.................................................................................................................................... 121
Partial document or photo prints............................................................................................................... 121
Photo smudges or scratches .................................................................................................................... 121
Checking the print cartridges.................................................................................................................... 122
Ink levels seem incorrect .......................................................................................................................... 122
Ink levels seem to go down too quickly .................................................................................................... 122
A blank or incorrect page prints................................................................................................................ 122
Characters on printout are missing or unexpected................................................................................... 123
Colors on printout are faded or differ from colors on the screen .............................................................. 123
Glossy photo paper or transparencies stick together ............................................................................... 124
Page prints with different fonts ................................................................................................................. 124
Print is too dark or smudged..................................................................................................................... 124
Printed characters are improperly formed or are not aligned correctly..................................................... 125
Printouts have alternating bands of light and dark print ........................................................................... 125
Transparencies or photos contain white lines .......................................................................................... 125
Vertical straight lines are not smooth ....................................................................................................... 126
White lines appear in graphics or solid black areas ................................................................................. 126
Checking the printer status....................................................................................................................... 127
Settings are not saved.............................................................................................................................. 127
Checking printer readiness....................................................................................................................... 127
Checking the Spool Settings for banner printing ...................................................................................... 128
Resolving font problems ........................................................................................................................... 128
Printer is busy printing another job ........................................................................................................... 129
Ready or Busy Printing is listed as the status .......................................................................................... 129
Printing a test page................................................................................................................................... 129
Test page does not print........................................................................................................................... 130
External print server is not working .......................................................................................................... 130
Duplex unit does not operate correctly ..................................................................................................... 131
Removing an external print server............................................................................................................ 131
Cable is not connected, is loose, or is damaged ...................................................................................... 131
Printer is plugged in but does not print ..................................................................................................... 131
Printer is trying to print to File................................................................................................................... 132

Cannot print documents from a memory card or flash drive..................................................................... 132
Cannot print from digital camera using PictBridge ................................................................................... 133
Printer cannot communicate with computers over peer-to-peer network ................................................. 133
Printer is not able to communicate with the computer.............................................................................. 134
Problems when copying, scanning, or faxing ........................................................................................... 135
Wrong printer is attached ......................................................................................................................... 135
Updating the printer software ................................................................................................................... 135
Bidirectional communication is not established ........................................................................................ 135
Experiencing poor quality or incorrect output ........................................................................................... 136
Checking the port setting.......................................................................................................................... 136

Jams and misfeeds troubleshooting................................................................................................136
How to clear and avoid paper jams .......................................................................................................... 136
Paper jam in the printer ............................................................................................................................ 137
Paper jam in the paper support ................................................................................................................ 137
Paper or specialty media misfeeds........................................................................................................... 137
Printer does not feed paper, envelopes, or specialty media..................................................................... 138
Banner paper jams ................................................................................................................................... 138
Paper continues to jam............................................................................................................................. 139
Paper jam in the duplex unit ..................................................................................................................... 139

Memory card troubleshooting..........................................................................................................140
Memory card cannot be inserted .............................................................................................................. 140
Nothing happens when memory card is inserted ..................................................................................... 140
Photos do not transfer from a memory card across a wireless network................................................... 141

Copy troubleshooting.......................................................................................................................142
Copier does not respond .......................................................................................................................... 142
Scanner unit does not close ..................................................................................................................... 142
Poor copy quality ...................................................................................................................................... 143
Copied item does not match the original item .......................................................................................... 144
Partial document or photo copies ............................................................................................................. 144

Scan troubleshooting.......................................................................................................................144
Scanner does not respond ....................................................................................................................... 144
Scan was not successful .......................................................................................................................... 145
Scanning takes too long or freezes the computer .................................................................................... 145
Poor scanned image quality ..................................................................................................................... 146
Partial document or photo scans .............................................................................................................. 146
Cannot scan to a computer over a network.............................................................................................. 146

Error messages on the printer display.............................................................................................147
Alignment Error......................................................................................................................................... 147
Cartridge Error (1102, 1203, 1204, or 120F) ............................................................................................ 147
Black Ink Low / Color Ink Low / Photo Ink Low......................................................................................... 148
Clear Carrier Jam ..................................................................................................................................... 148
Cover Open .............................................................................................................................................. 148
Error 1104................................................................................................................................................. 148
Invalid Device ........................................................................................................................................... 148
Left Cartridge Error / Right Cartridge Error............................................................................................... 149
Left Cartridge Incorrect / Right Cartridge Incorrect................................................................................... 149

Left Cartridge Missing / Right Cartridge Missing ...................................................................................... 149
Memory Failure......................................................................................................................................... 150
No images have been selected ................................................................................................................ 150
No photo/paper size selection has been made ........................................................................................ 150
Could not detect a proof sheet ................................................................................................................. 150
No proof sheet information ....................................................................................................................... 150
No valid photo image files detected.......................................................................................................... 150
Only one photo enhancement may be chosen at a time .......................................................................... 151
Only one photo/size selection can be chosen at a time ........................................................................... 151
Paper Mismatch........................................................................................................................................ 151
Paper Jam ................................................................................................................................................ 151
Paper Out ................................................................................................................................................. 151
Paper or Photo Size error......................................................................................................................... 151
Paper Size/Type error .............................................................................................................................. 151
Photo size error. Photo must fit on page. ................................................................................................. 151
PictBridge Communication Error .............................................................................................................. 152
Please remove the camera card............................................................................................................... 152
Printer Carrier Stall ................................................................................................................................... 152
Proof Sheet Error...................................................................................................................................... 152
Some photos removed from card by host................................................................................................. 152
Problems reading the memory card ......................................................................................................... 152
Two-sided paper type error ...................................................................................................................... 153
Two-sided printing is not supported on the current paper size................................................................. 153
Two-sided printing is not supported on the current paper type ................................................................ 153

Error messages on the computer screen........................................................................................153
Clearing error messages .......................................................................................................................... 153
Left/Right Cartridge Missing ..................................................................................................................... 154
Communication not available ................................................................................................................... 154
General Printing Problem ......................................................................................................................... 154
Ink Low ..................................................................................................................................................... 154
Out of Memory.......................................................................................................................................... 154
Out of Paper ............................................................................................................................................. 155
Fixing a printing failure ............................................................................................................................. 155
Paper Jam ................................................................................................................................................ 155
Multiple All-In-Ones found ........................................................................................................................ 155
Print File Error .......................................................................................................................................... 155

Notices........................................................................................................................156
Product information.........................................................................................................................156
Edition notice...................................................................................................................................156
European EC directives conformity statement for radio products...................................................158
Power consumption.........................................................................................................................161

Networking glossary..................................................................................................166
Index............................................................................................................................168

Introduction
Finding information about the printer
Quick Setup sheet
Description

Where to find

The Quick Setup sheet gives you instructions for
setting up hardware and software.

You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.

User's Guide
Description

Where to find

The User's Guide gives you instructions for setting up You can find this document in the printer box or on the
hardware and software (on Windows operating
Lexmark Web site at www.lexmark.com.
systems) and some basic instructions for using the
printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:

1 From the Finder desktop, double-click the
Lexmark 4800 Series folder.

2 Double-click the printer Help icon.

User's Guide: Comprehensive Version
Description

Where to find

The User's Guide: Comprehensive Version gives you
instructions for using the printer and other information
such as:

When you install the printer software, the User's Guide:
Comprehensive Version will be installed.

•
•
•
•
•
•
•
•
•

1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800

Using the software (on Windows operating systems)
Loading paper
Printing
Working with photos

Series.

Scanning (if supported by your printer)

3 Click User's Guide.

Making copies (if supported by your printer)

If the link to the User's Guide is not on your desktop,
follow these instructions:

Faxing (if supported by your printer)

1 Insert the CD.

Maintaining the printer

The installation screen appears.

Connecting the printer to a network (if supported by
your printer)

All Programs
Note: If necessary, click
Run. In Windows XP and earlier versions, click
Start Run, and then type D:\setup, where D is
the letter of your CD-ROM drive.

• Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:

2 Click Documentation.
3 Click View User's Guide (including Setup

1 From the Finder desktop, double-click the Lexmark
4800 Series folder.

Troubleshooting).

2 Double-click the printer Help icon.

4 Click Yes.
An icon of the User's Guide appears on your
desktop, and the User's Guide: Comprehensive
Version appears on the screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.

Lexmark Solution Center
Description

Where to find

The Lexmark Solution Center software is included on To access the Lexmark Solution Center:
your CD. It installs with the other software, if your
1 Do one of the following:
printer connects to a computer.
• In Windows Vista, click .

• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800
Series.

3 Select Lexmark Solution Center.

Customer support
Description

Where to find (North America)

Where to find (rest of world)

Telephone support Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)

• Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–
11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–
7:00 PM ET)

Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.

• Mexico: 01-800-253-9627
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may
change without notice. For the most recent
phone numbers available, see the printed
warranty statement that shipped with your
printer.
E-mail support

For e-mail support, visit our Web site:
www.lexmark.com.

1
2
3
4
5

Click CUSTOMER SUPPORT.
Click Technical Support.
Select your printer family.
Select your printer model.
From the Support Tools section, click eMail Support.

E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.

6 Complete the form, and then click Submit
Request.

Limited Warranty
Description

Where to find (US)

Where to find (rest of world)

Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that this
printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.

To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.

Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.

1 Click CUSTOMER SUPPORT.
2 Click Warranty Information.
3 From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.

4 Scroll through the Web page to view
the warranty.

Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:

•
•
•
•

Machine Type number
Serial number
Date purchased
Store where purchased

Wireless network compatibility
Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers
that are Wi-Fi certified. If you are having issues with an N router, verify with your router manufacturer that the current
mode setting is compatible with G devices, as this setting varies depending on the router brand/model.

Setting up the printer
Checking the box contents
7

1
2
W

INT

ING

1
6

2
5
4
3

Name

Description

Black print cartridge

Cartridges to be installed into the printer.

Color print cartridge

Note: Cartridge combinations vary depending on the
product purchased.

Power cord

Attaches to the power supply port located at the back of
the printer.
Note: Your power cord may look different from the one
shown.

Installation software CD for Windows and
Macintosh

•
•
•
•

Getting Started

Installation software for the printer
Windows Help
User's Guide in electronic format
Mac Help

Printed booklet that serves as a guide.
Note: Complete user information (User's Guide or Mac
Help) can be found on the installation software CDs.

Quick Setup sheet

Initial setup directions

Installation cable

Connects the printer to the computer temporarily during
some methods of installation.

Understanding the parts of the printer
11

10
9
1
8
2
7
W

PRIN

TING

3
W

PRIN

TING

4
6
5

Use the

Paper support

Load paper.

Control panel display View menus.

Control panel

Operate the printer.
For more information, see “Using the control panel” on page 26.

Wi-Fi indicator

Check wireless status:

• Off—Indicates that no wireless option is installed.
• Orange—Indicates that the printer is ready for wireless connection, but not
connected.

• Orange blinking—Indicates that the printer is configured but unable to
communicate with the wireless network.

• Green—Indicates that the printer is connected to a wireless network.
5

Memory card slots

Insert a memory card.

PictBridge port

Connect a PictBridge-enabled digital camera or a flash drive to the printer.

Paper exit tray

Hold paper as it exits.

Top cover

Access the scanner glass.

Paper feed guard

Prevent items from falling into the paper slot.

Paper guide

Keep paper straight when feeding.

Scanner glass

Copy or remove an item.

PRI
NTIN

F
G

3
4
5
6

Use the

Scanner unit

Access the print cartridges.

Print cartridge carrier

Install, replace, or remove a print cartridge.

Lexmark N2050 (internal wireless print
server)

Connect the printer to a wireless network.

USB port

Connect the printer to a computer using a USB cable.
Warning: Do not touch the USB port except when plugging in or
removing a USB cable or installation cable.

Duplex cover

• Print on both sides of the paper
• Remove paper jams. For more information, see “Paper jam in
the duplex unit” on page 139.

Power supply with port

Connect the printer to a power source.

2
1

Standalone setup
1 Unpack the printer.

1
2
W

INT

ING

1
6

2
5
4
3

2 Remove all tape and packing material from all areas of the printer.

PRIN

TING

3 Extend the paper exit tray.

PRI
NTI
NG

4 Raise the paper support.

PRI
NTI
NG

5 Extend the paper guides.

ING

6 Load paper.

7 Connect the power cord.

2
1

8 Make sure the power is on.

PRIN

TING

9 Raise the control panel display.

PRI
NTI

10 If prompted, set the language.

1
a Using the control panel of the printer, press

1
repeatedly until the language you want appears on the

display.

b Press

to save.

11 If prompted, set the country/region.

1
a Using the control panel of the printer, press

on the display.

b Press

to save.

1
repeatedly until the country/region you want appears

12 Open the printer.

13 Press down on the levers.

PRIN

TING

14 Remove the tape from the black cartridge, and insert the cartridge in the left carrier.

15 Close the black cartridge carrier lid.

16 Remove the tape from the color cartridge, and insert the cartridge in the right carrier.

17 Close the color cartridge carrier lid.

18 Close the printer.

19 Press .

An alignment page prints.

20 Discard the alignment page.

Notes:

• The alignment page may differ from the one shown.
• Streaks on the alignment page are normal, and do not indicate a problem.

Understanding the printer software
Using the software that installed with your printer, you can edit photos, send faxes, maintain your printer, and do
many other tasks. The following is an overview of features of the Productivity Studio and the Solution Center.
To open the Productivity Studio Welcome Screen, use one of these methods:
Method 1

Method 2

From the desktop, double-click the Productivity
Studio icon.

1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800
Series.

3 Select Productivity Studio.
Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of
the features of this software may not be applicable.
Click

Details

Scan

• Scan a photo or document.
• Save, edit, or share a photo or
document.

Copy

• Copy a photo or document.
• Reprint or enlarge a photo.

Fax

Send a photo or document as a fax.

E-mail

Send a photo or document as an
attachment to an e-mail message.

Click

Details

Transfer Photos

Download photos from a memory card,
flash drive, CD, or digital camera to the
Library.

Photo Greeting Cards

Make quality greeting cards from your
photos.

Photo Packages

Print multiple photos in various sizes.

Poster

Print a photo as a multiple-page poster.

At the bottom left corner of the Welcome Screen, there are two Settings choices:
Click
Printer Status and Maintenance

Fax History and Settings

•
•
•
•
•

Open the Solution Center.
Check ink levels.
Order print cartridges.
Find maintenance information.
Select other Solution Center tabs for more information, including how to
change printer settings and troubleshooting.

Select printer fax settings for:

•
•
•
•

Dialing and Sending
Ringing and Answering
Fax Printing/Reports
Speed Dial and Group Dial numbers

The Solution Center is a complete guide to such printing features as printing photos, troubleshooting printing
problems, installing print cartridges, and performing maintenance tasks. To open the Solution Center, use one of
the following methods.
Method 1

Method 2

1 From the desktop, double-click on the Solution
Center icon.

2 Click Setup and diagnose printer.
The Solution Center appears with the Maintenance
tab open.

1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800
Series.

3 Select Solution Center.
From here
How To

You can:

• Learn how to:
– Use basic features.
– Print, scan, copy, and fax.
– Print projects such as photos, envelopes, cards, banners, iron-on transfers, and
transparencies.

• Find the electronic User's Guide for more information.
• View ink levels and order new print cartridges.
Troubleshooting

• Learn tips about the current status.
• Solve printer problems.
• View ink levels and order new print cartridges.

Advanced

•
•
•
•
•
•

Maintenance

Change the appearance of the Printing Status window.
Turn printing voice notification on or off.
Change network printing settings.
Share information with us regarding how you use the printer.
Obtain software version information.
View ink levels and order new print cartridges.

• Install a new print cartridge.
Note: Wait until scanning is complete before installing a new print cartridge.

•
•
•
•
•
•

Order new print cartridges.
Print a test page.
Clean print cartridges to fix horizontal streaks.
Align print cartridges to fix blurry edges.
View ink levels.
Troubleshoot other ink problems.

Understanding the control panel
Using the control panel
The display shows:

•
•
•
•

Mode indicators
Main menu art messages
Icons
Ink cartridge levels
Mode

Main Menu Area Message

• Scroll through submenus.
• Increase the numbers of copies to be printed.

• Scroll through menus, submenus, or settings on the display.
• Increase a number.

• Cancel a print, copy, or scan job in progress.
• Exit a menu or submenu, and return to the default copy, scan, or photo card
screen.

• Clear current settings or error messages, and return to default settings.
Display the Copy, Photo, Print files, Scan, Setup, and Maintenance menu,
depending on which mode is selected.
Selects submenus (such as the Photo Menu when viewing photos).

• Turn the printer on and off.
• Stop the print, copy, or scan process.
Select for duplex (two-sided) printing.
Note: This button is not functional with a Macintosh operating system. You can
print two-sided documents with a Macintosh operating system by using the settings
in the Two-Sided menu of the Print dialog.

Start a copy, scan, or photo print job, depending on which mode is selected.

• Save temporary settings.
• Return to the previous screen.

• Scroll through submenus.
• Decrease the number of copies to be printed.

•
•
•
•

Choose a menu or submenu item that appears on the display.
Save settings.
Feed or eject paper.
In Photo mode, select or deselect a photo.

• Scroll through menus, submenus, or settings on the display.
• Decrease a number.

1
11

10
3

9
8

7
A

Navigating the control panel menus
The main menu consists of these items:

•
•
•
•
•
•

Copy
Photo
Print Files
Scan
Setup
Maintenance

1 Press

repeatedly until the item you want is highlighted.

2 Press .
The menu that matches the previously highlighted item appears:

•
•
•
•
•
•

Copy Mode menu
Photo Card Mode menu
Print Files Mode menu
Scan Mode menu
Setup menu
Maintenance menu

Within each of these menus are menu items or submenus. For instance, the Copy Mode menu has a menu
item called Color.

Within each menu item or submenu, there are choices called values. For instance, the Color menu item has
values of Color and Black & White.

• Press
or
repeatedly to scroll through menu items or submenus.
• Press or repeatedly to scroll through values.
• In some menus, you can press to see a preview of the job before you start it. A job could be a print job,
copy job, or scan job. The control panel menu screen indicates when you can press

for a preview.

• Before starting a job, if you want to make a change after you see the preview, press

to adjust any
choices or settings for this single job. It returns you to the menu so you can make changes. For example, if
to return to the Copy Mode menu
you were in the Copy Mode menu, press for the preview. Press
to make additional changes.

• Press

repeatedly to return to previous menus.

in some submenus, such as the Change Default Settings submenu, causes the
Pressing
values you selected to be saved. For more information, see “Understanding and using default settings” on
page 28.

Understanding and using default settings
Saved settings are called user default settings because you, the user, selected the values and saved them. The
control panel refers to them as default settings.
Notes:

• An asterisk (*) appears next to a default setting. You may notice these when you scroll through the values in
submenus.

• Default settings remain in effect until you change them. To change them, access the Change Default
Settings submenu again for the appropriate menu, choose different value selections, and then
to save these values as the new default settings.
press
If you want to start a job without making any changes, press
is an easy and quick way to start printing any job.

. The job prints based on the default settings. This

Note: If you do not want to use the default settings, you can enter the menu, make different choices for the values
. Your job prints using the values you chose for this job only.
in the submenus, and then press

Saving settings
In a setting menu, an * appears next to the default setting. To change the setting:

1 From the control panel, press

repeatedly to choose Copy, Photo, Print Files, Scan, Setup, or

Maintenance.

2 Press .
3 Press
4 Press

, or press

repeatedly to choose the setting you want.

to select each setting you want.

Note: Pressing

also shows a preview in the Copy mode.

5 Press

while Yes is highlighted, or press
repeatedly to save all temporary settings and return to the
main menu. An * appears next to the saved setting.

Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. The Photo
settings will not time out after two minutes of inactivity or turning off the power but will return to the default settings
when a memory card or flash drive is removed.

Installing the printer software
Using the installation software CD (Windows users only)
Using the CD that came with the printer:

1 Start Windows.
2 When the desktop appears, insert the software CD.
The software installation screen appears.

3 Click Install.

Using the installation software CD (Macintosh users only)
1 Close all open software applications.
2 Insert the software CD.
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the computer screen.

Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com.
2 From the home page, navigate through the menu selection, and then click Drivers & Downloads.
3 Choose the printer and the printer driver for your operating system.
4 Follow the instructions on the computer screen to download the driver and install the printer software.

What do the Wi-Fi indicator lights mean?
• Off indicates that the printer is not turned on, or a wireless print server is not installed.
Select this option:

– If you want to connect the printer to the computer using a USB cable.
– If the printer does not have a wireless print server installed and you want to connect the printer to the
computer using a USB cable.

• Orange indicates that the printer is ready to be configured for wireless printing, but it is not connected to a
wireless network.
Select this option if you want to set up the printer on your wireless network.

• Orange blinking indicates that the printer is configured, but it is unable to communicate with the wireless
network.
Select this option if you want to modify the wireless settings of the printer.

• Green indicates that the printer is connected to a wireless network.
Select this option to start using the printer that is already set up on your wireless network.

Turning printing voice notification on or off
The printer has a voice notification feature that tells you when printing starts and when it is completed.

To turn the voice notification on or off:

1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
4 Click Advanced.
5 Click Printing Status.
6 Select or clear Play voice notification for printing events.
7 Click OK.

Security Information
Third-party applications, including anti-virus, security, and firewall programs may alert you about the printer software
being installed. For your printer to work properly, allow the printer software to run on your computer.

Networking
General networking
Networking overview
A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers
connected together for communication through cables or through a wireless connection. A network can be either
wired, wireless, or designed to have both wired and wireless devices.
Devices on a wired network use cables to communicate with each other.
Devices on a wireless network use radio waves instead of cables to communicate with each other. For a device to
be able to communicate wirelessly, it must have a wireless print server attached or installed that enables it to receive
and transmit radio waves.

Common home network configurations
For desktop computers, laptops, and printers to communicate with each other over a network, they must be
connected by cables and/or have wireless network adapters built in or installed in them.
There are different ways a network can be set up. Five common examples appear below.
Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in
or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made
by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.

Wired network example
• A computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch.
• The network is connected to the Internet through a DSL or a cable modem.
Internet

Wireless network examples
Four common wireless networks appear below:

•
•
•
•

Scenario 1: Laptop and printer connected wirelessly with Internet
Scenario 2: Computer, laptop, and printer connected wirelessly with Internet
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet
Scenario 4: Laptop connected wirelessly to printer without Internet

Scenario 1: Laptop and printer connected wirelessly with Internet
• A computer is connected to a wireless router by an Ethernet cable.
• A laptop and a printer are connected wirelessly to the router.
• The network is connected to the Internet through a DSL or a cable modem.
Internet

Scenario 2: Computer, laptop, and printer connected wirelessly with Internet
• A computer, a laptop, and a printer are connected wirelessly to a wireless router.
• The network is connected to the Internet through a DSL or a cable modem.
Internet

Scenario 3: Computer, laptop, and printer connected wirelessly without Internet
• A computer, a laptop, and a printer are connected wirelessly to a wireless access point.
• The network has no connection to the Internet.

Scenario 4: Laptop connected wirelessly to printer without Internet
• A laptop is directly connected wirelessly to a printer without going through a wireless router.
• The network has no connection to the Internet.

What information do I need and where do I find it?
This printer may contain an internal wireless print server, which allows the printer to be used on a wireless network.
You need the following settings from your existing wireless network:

•
•
•
•

The network name, also known as the SSID
The wireless mode (the type of wireless network you are using, either infrastructure or ad hoc)
The type of security used on the network (WEP, WPA, or WPA2)
Any applicable security keys or passwords used with the network security encryption type

Note: You must know this information in order to properly set up the printer for use on the wireless network. To
obtain these settings, see the documentation that came with your wireless router or consult the person who set up
your wireless network.

Finding the MAC address
Most network equipment has a unique hardware identification number to distinguish it from other devices on the
network. This is called the Media Access Control (MAC) address.
If your printer has a factory installed internal wireless print server, the MAC address is a series of letters and numbers
located on the back of your printer.

If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label that
came with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MAC
address when you need it.
UAA: XX XX XX XX XX XX

Note: A list of MAC addresses can be set on a router so that only devices with matching MAC addresses can be
allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your router and you
want to add a printer to your network, the MAC address of the printer must be included in the MAC filter list.

Printing a network setup page
A network setup page lists your network configuration settings.
Note: You can print a network setup page only when an internal wireless print server is installed in the printer.
To print a network setup page:

1 From the control panel of the printer, press

repeatedly until Setup is highlighted.

2 Press .
3 Press

repeatedly until Network Setup is highlighted.

repeatedly until Print Network Setup Page is highlighted.

4 Press .
5 Press
6 Press
A network setup page prints.

Sharing a printer in a Windows environment
1 Prepare the computers to share the printer.
a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and
Print Sharing. See the Windows documentation for detailed instructions.

b Install the printer software on all computers that will print to the printer.
2 Identify the printer.

On the computer that is attached to the printer:

a
b
c
d
e

Click Start Settings Printers or Printers and Faxes.
Right-click the Lexmark 4800 Series icon.
Click Sharing.
Click Shared As, and give the printer a distinctive name.
Click OK.

3 Locate the printer from the remote computer.
Note: The remote computer is the one that is not attached to the printer.

Windows 2000 or Windows XP users only:
a
b
c
d
e
f

Click Start Settings Printers and Faxes.
Right-click the Lexmark 4800 Series icon.
Click Properties.
Click the Ports tab, and then click Add Port....
Select Local Port, and then click New Port....
Enter the Universal Naming Convention (UNC) Port name which consists of the server name and the
distinctive printer name that was specified in step 2 on page 34. The name should be in the form \\server
\printer.

g Click OK.
h Click Close on the Printer Ports dialog box.
i Make sure the new port is selected on the Ports tab, and then click Apply.
The new port is listed with the printer name.

j Click OK.

Finding a printer/print server located on remote subnets
The printer software CD can automatically find the printers that are located on the same network as the computer.
If the printer and print server are located on another network (called a subnet), you must manually enter an IP address
during printer software installation.

Wireless networking
Finding IP addresses
An IP address is a unique number used by devices on an IP network to locate and communicate with each other.
Devices on an IP network can only communicate with each other if they have unique and valid IP addresses. A
unique IP address means no two devices on the same network have the same IP address.

How to locate a printer IP address
You can locate the printer IP address by printing out the printer network setup page. For more information, see
“Printing a network setup page” on page 34.

How to locate a computer IP address
1 Do one of the following:
• In Windows Vista, click
All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
2 Type ipconfig.

3 Press Enter.
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

Assigning an IP address
An IP address may be assigned by the network using DHCP. The print object, created at the end of the installation,
sends all print jobs across the network to the printer using this address.
Many networks have the ability to automatically assign an IP address. Auto-IP is the ability for individual devices to
assign themselves a unique IP address. Most networks use DHCP to assign addresses.
During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is
being assigned. The print object that is created in the Printers folder of the operating system will reference the MAC
address of the printer in the port name.
If the IP address is not automatically assigned, you can try manually entering an address after selecting your printer
from the available list.

Configure IP address
If you have lost communication with the printer over a network, select Use DHCP to reestablish communication with
the printer.
You must assign an IP address in any of the following situations:

•
•
•
•

You manually assigned IP addresses for the other network devices.
You want to assign a specific IP address.
You move the printer to a remote subnet.
The printer is listed as Unconfigured in the Configuration Utility.

Contact your system support person for more information.

Finding the signal strength
Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the
printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect
the signal strength. One factor is interference from other wireless devices or even other devices such as microwave
ovens. Another factor is distance. The farther two wireless devices are from each other, the more likely it is that the
communication signal will be weaker.

Installing the printer on a network
Follow the instructions for the networking method you want to use. Make sure the selected network is set up and
working properly, and that all relevant devices are turned on. For more information on your specific network, see
your network documentation or consult the person who set up the network.

Sharing the printer on a network
Sharing the printer on the network (on the host computer)
Windows Vista users only:

1 For more information, see the setup information that came with your printer.
2 Click Start icon Control Panel Printers.
3 Right-click your printer icon, and select Sharing.
4 Click Change sharing options.
5 Click Continue.

6 Click Share this printer, and assign a name to your printer.
7 Follow the directions on the computer screen until installation is complete.
Windows 2000 or Windows XP users only:

1 For more information, see the setup information that came with your printer.
2 Click Start Settings Printers.
3 Right-click your printer icon, and select Sharing.
4 Click Shared as, and assign a name to your printer.
5 Follow the directions on the computer screen until installation is complete.
Installing the shared printer on other network computers (on the client computers)
Using the peer-to-peer method

Using the point-and-print method

1 Go to a network computer that you want to enable

1 Go to a network computer that you want to enable to

to print to the shared printer.

print to the shared printer.

2 Insert the printer software CD.
3 Agree to the license agreement, and then click

2 Browse the Network Neighborhood until you find the
name of the shared printer assigned in step 4 on
page 37.

Next.

3 Right-click the printer icon, and select Open or

4 Select Manual Setup.
5 From the Network Printer Setup dialog, select the

Connect.

4 This will copy a subset of the printer software from

Peer-to-Peer client option, and then click Next.

6 Select the appropriate printer from the list, and then
click Next.

the host computer. A printer object will be created in
the Printers folder of the client.

7 Select the software you want to install, and then click
Next.

8 When setup is complete, click Finished.
9 Repeat this procedure for each network computer
you want to access the shared printer.

Configure network printers
Configure
To configure a network printer, select a printer from the list in the window. Click Configure to assign the printer an
Internet Protocol (IP) address. Contact your system support person for more information.

Add printers
Specify remote subnets that may have direct network attached printers. If the software detects a direct network
attached printer, you must first highlight the printer in the window, and then click Configure to manually assign an
IP address to the printer. Contact your system support person for more information.
Note: The software does not automatically configure printers found on remote subnets.

Refresh
Click Refresh to have the Configuration Utility automatically search to find and configure newly added printers.

Types of wireless networks
Networks can operate in one of two modes: infrastructure or ad hoc. Lexmark recommends setting up a network in
infrastructure mode using the installation CD that came with the printer.
A wireless network where each device communicates with others through a wireless access point (wireless router)
is set up in infrastructure mode. All devices must have valid IP addresses and share the same SSID and channel.
In addition, they must share the same SSID and channel as the wireless access point (wireless router).
A simple type of wireless network is one where a PC with a wireless adapter communicates directly with a printer
equipped for wireless networking. This mode of communication is called ad hoc. A device in this type of network
must have a valid IP address and be set to ad hoc mode. The wireless print server must also be configured with the
same SSID and channel.
Infrastructure

Ad hoc

Communication

Through wireless access point (wireless
router)

Directly between devices

Security

More security options

Range

Determined by range and number of
access points

Restricted to range of individual devices
on network

Speed

Usually faster

Usually slower

Characteristics

Requirements for all
devices on the network
Unique IP address for each Yes
device

Yes

Mode set to

Infrastructure mode

Ad hoc mode

Same SSID

Yes, including the wireless access point
(wireless router)

Yes

Same channel

Yes, including the wireless access point
(wireless router)

Yes

Infrastructure mode is the recommended setup method because it has:

•
•
•
•

Increased network security
Increased reliability
Faster performance
Easier setup

Tips for using network adapters
• Make sure the adapter connections are secure.
• Make sure the computer is turned on.
• Make sure you entered the correct IP address.

Advanced wireless setup
Creating an ad hoc wireless network using Windows
The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network
set up this way is called an infrastructure network. If you have an infrastructure network in your home, you should
configure your printer for use on that network.
If you don't have a wireless access point (wireless router) or would like to set up a standalone network between your
printer and a computer with a wireless network adapter, you can set up an ad hoc network.

For Windows Vista users
1 Click

Control Panel Network and Internet.

2 Under Network and Sharing Center, click Connect to a Network.
3 In the Connect to a Network dialog, click Set up a wireless ad-hoc (computer-to-computer) network, and
then click Next.

4 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup:
a Create a network name or SSID for the network between the computer and your printer.
b Write the name of your network in the space provided. Be sure to use the exact spelling and capitalization.
c Go to the Security Type drop-down, choose WEP, and create a security key (or password).
Note: WEP passwords must be either 5 or 13 characters.

d Write the password for your network in the space provided. Be sure to use the exact spelling and
capitalization.
Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under
available networks, indicating that the computer is configured for the ad hoc network.

5 Close the Control Panel and any remaining windows.
6 Insert the printer CD into the computer and follow the direction for wireless installation.
7 When the available networks are displayed, provide the network name and the security information you created
in step 4. The installer will configure the printer for use with the computer.

8 Store a copy of your network name and security information in a safe place for future reference.

For Windows XP users
1 Click Start Settings Control Panel Network Connections.
2 Right-click Wireless Network Connections.
3 If Enable appears in the pop-up menu, click it.
Note: If Enable does not appear, your wireless connection is already enabled.

4 Right-click the Wireless Network Connection icon.
5 Click Properties.
6 Click the Wireless Networks tab.
Note: If the Wireless Networks tab does not appear, your computer has third-party software that controls your
wireless settings. You must use that software to set up the ad hoc wireless network. For more information, see
the documentation for that software to learn how to create an ad hoc network.

7 Select the Use Windows to configure my wireless network settings check box.
8 Under Preferred Networks, delete any existing networks.
a Click the network to be removed.
b Click the Remove button.
9 Click Add to create an ad hoc network.
10 In the Network Name (SSID) box, type the name you want to give your wireless network.
11 Write down the network name you chose so you can refer to it when running the wireless setup. Make sure you
copy it down exactly, including capital letters.

12 If Network Authentication appears in the list, select Open.
13 In the Data encryption list, select WEP.
14 If necessary, deselect the The key is provided for me automatically check box.
15 In the Network Key box, type in a security code.
16 Write down the security code you chose so you can refer to it when running the wireless setup. Make sure you
copy it down exactly, including any capital letters.
Note: For more information about passwords (security keys), see “Check your security keys” in the “Wireless
troubleshooting” section of the “Troubleshooting” chapter.

17 Type the same security code in the Confirm network key box.
18 Select the This is a computer-to-computer (ad hoc) network; wireless access points are not used. check
box.

19 Click OK twice to close the two open windows.
20 It may take a few minutes for your computer to recognize the new settings. To check on the status of your
network:

a Right-click the Wireless Network Connections icon.
b Select View Available Wireless Networks.
• If the network is listed but the computer is not connected, select the ad hoc network and then click the
Connect button.

• If the network does not appear, wait a minute and then click the Refresh network list button.
21 Click Programs or All Programs Lexmark 4800 Series.
22 Click Wireless Setup Utility.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.

23 Follow the prompts on the computer screen.
24 Store your network name and security code in a safe place for future reference.

Adding a printer to an existing ad hoc wireless network using Windows
1 Click Programs or All Programs Lexmark 4800 Series.
2 Click Wireless Setup.
3 Follow the instructions on the computer screen.

Loading paper and original documents
Loading paper
1 Make sure:
• You use paper designed for inkjet printers.
• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing
you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

• The paper is not used or damaged.
• If you are using specialty paper, you follow the instructions that came with it.
• You do not force paper into the printer.
2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can
load up to:

•
•
•
•

100 sheets of plain paper
25 sheets of heavyweight matte paper
25 sheets of photo paper
25 sheets of glossy paper

Note: Photos require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging.

3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges
of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.

Using the automatic paper type sensor
The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects
the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to
print a photo, load photo paper into the printer. The printer detects the type of paper and automatically adjusts the
settings to give you optimum photo-printing results.

Loading envelopes
You can load up to 10 envelopes at a time.
Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars.

1 Load envelopes in the center of the paper support with the stamp location in the upper left corner.
2 Make sure:
• The print side of the envelopes faces you.
• The envelopes are designed for use with inkjet printers.

• The paper guides rest against the edges of the envelopes.

Notes:

• Do not load envelopes with holes, perforations, cutouts, or deep embossing.
• Do not use envelopes that have exposed flap adhesive.
• Envelopes require more drying time. Remove each envelope as it exits, and allow it to dry to avoid ink
smudging.

Loading labels
You can load up to 25 sheets of labels at a time.

1 Load labels with the print side facing you and the top of the sheet fed into the printer first.
2 Make sure:
• The print side of the labels faces you.
• The top of the labels feeds into the printer first.
• The adhesive on the labels does not extend to within 1 mm of the edge of the labels.
• You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel
off during printing, resulting in a paper jam.

• The labels are loaded in the center of the paper support.
• The paper guides rest against the edges of the labels.
Note: Labels require more drying time. Remove each sheet of labels as it exits, and allow it to dry to avoid ink
smudging.

Loading greeting cards, index cards, photo cards, and postcards
You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time.

1 Load cards with the print side facing you.
2 Make sure:
• The cards are loaded in the center of the paper support.
• The paper guides rest against the edges of the cards.

Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink
smudging.

Loading transparencies
You can load up to 50 transparencies at a time.

1 Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip
should face away from you and down toward the printer.

2 Make sure:
• The transparencies are loaded in the center of the paper support.
• The paper guides rest against the edges of the transparencies.
Notes:

• Transparencies with paper backing sheets are not recommended.
• Transparencies require more drying time. Remove each transparency as it exits, and allow it to dry to avoid
ink smudging.

Loading iron-on transfers
You can load up to 10 iron-on transfers at once, but you will achieve best results loading them one at a time.

1 Load iron-on transfers with the print side of the transfer facing you.
2 Make sure:
• You follow the loading instructions that came with the iron-on transfers.
• The transfers are loaded in the center of the paper support.
• The paper guides rest against the edges of the transfers.

Loading custom-size paper
You can load up to 100 sheets of custom-size paper at a time.

1 Load paper with the print side facing you.
2 Make sure:
• The paper size fits within these dimensions:
Width:

– 76.0–216.0 mm
– 3.0–8.5 inches
Length:

– 127.0–432.0 mm
– 5.0–17.0 inches
• The stack height does not exceed 10 mm.
• The paper is loaded in the center of the paper support.
• The paper guides rest against the edges of the paper.

Loading banner paper
You can load up to 20 sheets of banner paper at a time.

1 Remove all paper from the paper support before loading the banner paper.
2 Tear off only the number of pages needed to print the banner.

3 Place the required stack of banner paper on the top cover.
4 Feed the leading edge of the banner paper into the printer first.

PRI
NTI
NG

5 Make sure:
• The paper is loaded in the center of the paper support.
• The paper guides rest against the edges of the paper.

Loading original documents on the scanner glass

ING

You can copy, scan, and print photos, text documents, magazine articles, newspapers, and other publications. You
can also scan a document for faxing.

1 Make sure the printer is on.
2 Open the top cover.
3 Place the original document facedown on the scanner glass in the lower right corner.
4 Close the top cover to avoid dark edges on the scanned image.

Using the Paper Handling submenu
1 From the Setup menu, press

repeatedly until Paper Handling is highlighted.

2 Press .
3 After changing values, press

to save these values and exit this submenu.

Use this

Size

Set the paper size.

Type

Specify paper type.

Printing
Printing basic documents
Printing a document
1 Load paper.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 Adjust the settings.
5 Click OK.
6 Click OK or Print.

Printing a Web page
You can use the Toolbar to create a printer-friendly version of any Web page.

1 Load paper.
2 Open a Web page using Microsoft Internet Explorer 5.5 or later.
3 If you want to check or change your print settings:
a From the toolbar area, click Lexmark Page Setup.
b Adjust the print settings.
c Click OK.
4 If you want to view the Web page before printing:
a Click Preview.
b Use the toolbar options to scroll between pages, zoom in or out, or select whether to print text and images
or text only.

c Click:
• Print in the Print Preview window, then click Print in the Print dialog that opens
or

• Close, and continue to the next step.
5 If needed, select a print option from the Toolbar:
• Normal
• Quick
• Black and White
• Text Only

Printing photos or images from a Web page
1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing
you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Open a Web page with Microsoft Internet Explorer 5.5 or later.
On the Toolbar, the number of photos valid for printing appears next to Photos.

3 If no number appears next to Photos:
a From the Lexmark logo drop-down menu, select Options.
b Select the Advanced tab.
c Select a lower minimum photo size.
d Click OK.
The number of photos valid for printing appears next to Photos.

4 Click Photos.
The Fast Pics dialog appears.

5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper
size in the printer, and the number of copies.

6 If you want to print one photo or image at a time:
a Click the photos or images you do not want to print to deselect them.
b To make common editing changes:
1 Right click the photo or image.
2 Click Edit.
3 Make your selections.
4 Follow the instructions on the screen.
5 When you are finished making changes, click Done.
6 Select the size you want, the blank paper size in the printer, and the number of copies.
7 Click Print Now.

Printing multiple copies of a document
1 With a document open, click File Print or Printer Setup.
2 From the Print Setup dialog box, click Properties, Preferences, Options, or Setup.
3 In the Copies section of the Quality/Copies tab, enter the number of copies you want to print.
Note: If you print multiple copies of a multiple-page document and want them collated, click Collate Copies.

4 Click OK to close any printer software dialog boxes that are open.
5 Print the document.

Collating copies
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies
as groups of pages (not collated).
Collated

Not collated

1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Quality/Copies tab.
4 From the Multiple Copies section, click Collate Copies.
5 Click OK to close any printer software dialog boxes that are open.
6 Print the document.
Notes:

• This option is available only when you are printing multiple copies.
• If printing photos, to prevent smudging, remove each photo as it exits the printer, and let it dry before stacking.

Printing the last page first (reverse page order)
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Quality/Copies tab, select Print Last Page First.
4 Click OK.
5 Click OK or Print.

Printing multiple pages on one sheet (N-Up)
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Print Layout tab, select N-up.
4 Select the number of pages to print on each page.
5 If you want each page image to be surrounded by a border, select Print Page Borders.
6 Click OK.
7 Click OK or Print.

Pausing print jobs
Control Panel Printer.

1 For Windows Vista, click

For Windows XP, click Start Settings Printers and Faxes.

2 Right-click the Lexmark 4800 Series icon.
3 Select Pause.

Canceling print jobs
1 In Windows Vista, click

Control Panel Printer.

In Windows XP, click Start Settings Printers and Faxes.

2 Right-click the Lexmark 4800 Series icon.
3 Select Open.
4 Right-click the document name.
5 Select Cancel.

Understanding the Print Files Options menu
To use the Print Files function, your printer must be connected to a computer, and both the printer and computer
must be on.

1 Insert a memory card or flash drive containing document files into the printer.
The following file types are supported:

•
•
•
•
•
•
•
•
•
•

.doc (Microsoft Word)
.xls (Microsoft Excel)
.ppt (Microsoft Powerpoint)
.pdf (Adobe Portable Document Format)
.rtf (Rich Text Format)
.docx (Microsoft Word Open Document Format)
.xlsx (Microsoft Excel Open Document Format)
.pptx (Microsoft Powerpoint Open Document Format)
.wps (Microsoft Works)
.wpd (WordPerfect)

2 After the memory device is detected, press .
From here

You can

Paper Handling

Choose the paper size and paper type.

3 Use the control panel buttons to make your selections.
4 Press

to save your settings temporarily.

Printing documents from a removable storage device
1 Make sure the printer is connected to a computer by a USB cable, and both the printer and the computer are
on.

2 Insert a memory card into a card slot, or insert a flash drive into the PictBridge port on the front of the printer.
Notes:

• If only document files are stored on the memory card or flash drive, the printer automatically switches to
Print Files mode. Only files that have file name extensions DOC, XLS, PPT, PDF, RTF, DOCX, XLSX,
PPTX, WPS, or WPD are recognized.

• If there are also photos stored on the memory card or flash drive, the printer automatically switches to
Photo mode.

3 Press
4 Press

repeatedly until Print Files appears.

to make changes to paper size or type, or to adjust the default settings of the printer.

5 Make your selections using the control panel buttons.
6 Press

to save your changes.

7 Press

again to return to the Print Files mode.

8 Press
9 Press

to see a list of files on the removable storage device.
or

10 Press

repeatedly until you reach the document you want to print.
to print the file.

Printing document files from a memory card or flash drive
To use the Print Files function, your printer must be connected to a computer, and both the printer and computer
must be on. The computer must contain applications that support the desired file formats.

1 Insert a memory card or flash drive containing document files into the printer.
The following file types are recognized:

•
•
•
•
•
•
•
•
•
•

2 Press
3 Press
4 Press

to select Print Files.
or

to select a file to print.
.

Printing specialty documents
Choosing compatible specialty paper types
• Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics.
• Lexmark PerfectFinishTM Photo paper—A high-quality photo paper specifically designed for Lexmark inkjet
printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with
a glossy finish. It is best when used with genuine Lexmark evercolorTM 2 ink, providing photos that are fade- and
water-resistant.

• Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with
Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image
quality and outstanding value.

• Transparency—A clear, plastic media primarily used for overhead projectors.
• Card stock—A very thick paper used for printing sturdier items, such as greeting cards.
• Iron-On transfer—A type of media that has a reverse image printed on it that can be ironed onto fabric.

Printing envelopes
1 Load envelopes.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the “I Want To” menu, select Print on an envelope.
5 From the Envelope Size list, select the envelope size loaded.
6 Select Portrait or Landscape orientation.
Notes:

• Most envelopes use landscape orientation.
• Make sure the same orientation is also selected in the software application.
7 Click OK to close any printer software dialogs that are open.
8 Click OK or Print.

Printing greeting cards, index cards, photo cards, and postcards
1 Load greeting cards, index cards, photo cards, or postcards.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 Select a Quality/Speed setting.
Select Photo for photos and greeting cards, and select Normal for other types of cards.

5 Select the Paper Setup tab.
6 Select Paper.
7 From the Paper Size list, select a card size.
8 Click OK.
9 Click OK or Print.

Notes:

• To avoid paper jams, do not force the cards into the printer.
• To prevent smudging, remove each card as it exits, and let it dry before stacking.

Printing a document as a poster
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Print Layout tab.
4 From the Layout drop-down box, select Poster.
5 Select the poster size you want to print. The number you select represents the number of pages that make up
the height and width of the poster.

6 Select Print Crop Marks if you want each page of the poster to show crop marks.
7 Click Select Pages To Print to reprint any damaged poster pages without having to print all of the poster pages.
Click pages to select or cancel them.

8 Click OK to close any printer software dialogs that are open.
9 Print the document.
Note: Certain programs may cause text to be clipped or to disappear when using extra-large or extra-small fonts. If
this occurs, try decreasing or increasing the font size.

Printing an image as a poster
1 From the desktop, double-click the Productivity Studio icon.
2 From the Photo Printing area of the Welcome screen, click Poster.
3 If you are scanning a photo:
a Place the photo facedown on the scanner glass.
b Click File Add Photo from Scanner.
4 If you are not scanning a new item, open the folder that contains your photo.
5 Drag the photo to the Print a Multi-Page Poster preview area of the screen.
6 Click Next Step at the bottom of the left pane.
7 From the “Paper size to print poster on” drop-down list, select a paper size.
8 From the “Print Quality for poster” drop-down list, select a print quality.
9 From the Poster Size drop-down list, select the poster size.
10 If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees.
11 Click Print Now in the bottom right corner of the screen.

Printing a booklet
1 Before you change any Print Properties settings, you must select the correct paper size from the program. You
can print booklets using these paper sizes:

• Letter
• A4
2 Load the paper.
3 With a document open, click File Print.
4 Click Properties, Preferences, Options, or Setup.
5 Click the Print Layout tab, and then click Booklet.
6 If you are printing a large booklet, select a number of Printed sheets per bundle.
a Click Options Layout Options.
b From the Printed sheets per bundle drop-down menu, select a number of printed sheets per bundle.
Note: A bundle is a set number of sheets of paper folded together. The printed bundles are stacked, one on top
of the other, keeping the correct page order. The stacked bundles can be bound to make a booklet. When printing
with a heavier paper stock, select a smaller number of Printed sheets per bundle.

7 Click OK to close any printer software dialog boxes that are open.
8 Print the document.

Assembling a booklet
1 Flip the printed stack of papers over in the paper exit tray.
2 Take the first bundle from the stack, fold it in half, and then set it aside with the front page down.
3 Take the next bundle from the stack, fold it in half, and then stack it with the front page down on top of the first
bundle.

4 Stack the rest of the bundles with the front page down, one on top of the other, until the booklet is complete.
5 Bind the bundles together to complete the booklet.

Printing on custom-size paper
1 Load up to 100 sheets of custom-size paper.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the Quality/Copies tab, select a Quality/Speed setting.
5 Click the Paper Setup tab.

6 From the Paper Size section, select Paper and then select Custom Size.
7 Select the measurement units to use.
8 Use the sliders, or type the size of the paper loaded into the printer.
9 Click OK to close any printer software dialogs that are open.
10 Print the document.
Note: Do not force paper into the printer.

Printing iron-on transfers
1 Load up to 10 iron-on transfers.
2 With an image open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the Print Layout tab, select Mirror if you want the printer software to flip the image.
Select Normal if you have a program that automatically flips the image.

5 Click OK to close any printer software dialogs that are open.
6 Print the iron-on transfers.
Note: Do not force iron-on transfers into the printer.

Printing transparencies
1 Load up to 50 transparencies.
2 With a document open, click File Print.
3 Click OK or Print.
Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies
may require up to 15 minutes to dry.

Printing a banner
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Print Layout tab, select Banner.
Note: After you print a banner, return the setting to Normal.

4 To keep banner paper from jamming, select Letter Banner or A4 Banner from the Banner Paper Size dialog.
5 From the Paper Setup tab, select Landscape orientation.
6 Click OK.
7 Click OK or Print.

Printing on both sides of the paper
Understanding the two-sided printing (duplexing) function
The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also
known as two-sided printing or duplexing.

To print a two-sided copy, the
light must be on. The
printer software. To access the Duplexing settings:

Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print
two-sided documents on another size or type of paper, use the manual duplexing method.
button works in tandem with the Duplexing settings in the

1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Print Layout tab.
The Duplexing area is on the lower portion of the dialog.
The options under the Duplexing drop-down box are “Use Printer Settings,” “On,” “Off,” and “Manual.”

to turn the

light on or off.

• When the

button. Press

light is on, your documents are printed on both sides of the paper

Use Printer Settings Control two-sided printing using the

To
A

Select

light is off, your documents are not printed on both sides of the paper.

(duplexed).

• When the

Note: Use Printer Settings is the factory default setting.

Turn off the
Note: The

Manual

Off

button so that all documents are printed on both sides of the paper.
light stays on until you select a different option.

Note: The

Turn on the

button so that all documents are printed on one side of the paper.
light stays off until you select a different option.

Duplex a print job manually. You must select this option when printing two-sided jobs that
will be printed on a size or type of paper other than letter- or A4-size plain paper (such as
greeting cards).
Note: You can select to print the two-sided pages so they turn like the pages of a magazine

Side-Flip) or like the pages of a legal pad (
(
Side-Flip is the factory default setting.

Top-Flip).

For more information, see “Printing on both sides of the paper (duplexing) automatically” on page 54 and “Printing
on both sides of the paper (duplexing) manually” on page 55.

Printing on both sides of the paper (duplexing) automatically
The printer has a built-in duplex unit that lets you print on both sides of the paper automatically.

1 Press

Note: Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print
two-sided documents on another type or size of paper, use the manual duplexing method.
.

2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 Click the Print Layout tab

6 Make sure the

5 From the Duplexing area, select Use Printer Settings from the drop-down box.
light is on.

7 Click OK to close any printer software dialogs that are open.
.

Note: To return to single-sided printing, make sure the

8 Press

light is not on.

Printing on both sides of the paper (duplexing) manually
If you want to print a two-sided (duplex) document on a size or type of paper other than plain letter- or A4-size paper,
you must use the manual duplex method. This method involves printing the odd-numbered pages, then flipping and
reloading the stack of paper to print the even-numbered pages on the other side of the sheets.

1 With a document open, click File Print.
2 Click Properties, Preferences, Options or Setup.
3 Click the Print Layout tab.
4 From the Duplexing area, select Manual from the drop-down box.
5 Select the Print manual duplex instructions check box.
6 Press

7 The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the
paper.

8 Following the instruction sheet, flip and reload the paper with the printed side facing away from you.
9 The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing
the two-sided sheets.
Note: If you want to return to automatic duplexing, go to the Duplexing drop-down box and select Use Printer
Settings.

Changing printer settings
Saving and deleting print settings
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Quality/Copies tab.
4 Make necessary adjustments to any of the settings in the Quality/Speed, Paper Type, and Multiple Copies
sections.

5 From the Save Settings drop-down menu, select Save your current settings.
6 Click a radio button next to the number of the location where you want to save your settings, then type a name
for your settings in the selected box.
Note: The first location contains Factory Default Settings, which cannot be changed or deleted.

7 Click Save.
Notes:

• To retrieve your print settings, click the Save Settings drop-down menu, and select them from the list.
• To delete settings, choose Delete a setting from the list from the Save Settings drop-down menu. Select the
radio button next to the setting you want to delete, and then click Delete.

Using the Change Printer Default Settings submenu
1 From the Setup menu, press

repeatedly until Change Printer Default Settings is highlighted.

2 Press .
3 After changing values, press

to save the values as default settings and exit this submenu.

Use this

Set Time

Set the current time using the keypad numbers.

Set Date

Set the current date using the keypad numbers.

Paper Handling

Specify the size and type of paper loaded. For more information, see “Using
the Paper Handling submenu” on page 44.

Language

Change the language shown on the control panel.

Country

Change the country or region shown on the control panel to your country or
region.

Key Press Tone

Set the volume of the tone when a control panel button is pressed to either On
or Off. On is the default.

Power Save

Set the printer to enter a power saving mode at or after a certain time limit.

Block Host Settings

Allow your system support person to block to prevent individual users on a
network from making printer setting changes using the Printer Setup Utility.

Speaker Volume

Set the volume of the speaker during a call.

Resetting printer software to factory default settings
Windows 2000, Windows XP, or Windows Vista users
1 In Windows Vista, click

Control Panel Printer.

In Windows 2000 and Windows XP, click Start Settings Printers or Printers and Faxes.

2 Right-click the Lexmark 4800 Series icon.
3 Click Printing Preferences.
4 Click the Save Settings menu.
5 From the Restore section, select Factory Settings (Defaults).

Note: Factory default settings cannot be deleted.

Resetting the printer to factory default settings
You can reset your printer to the original settings without using the printer software.
Note: Resetting to factory default settings will delete all printer settings you selected.

1 Press

repeatedly to choose Maintenance.

2 Press .
3 Press

repeatedly to choose Reset Defaults.

4 Press .
5 Select Yes to reset all menu defaults.
6 Select Yes to reset all network settings.

Working with photos
Using recommended paper
For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark
PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with
this type of paper.

Retrieving and managing photos
Understanding the Photo Card Mode menu
To access the Photo Card Mode menu:

1 Insert a memory card or flash drive.
2 After the memory device is detected, press .
Note: If you connect a digital camera set to a supported mass storage format to the printer, you will be asked if you
want to use PictBridge. Choose No to display the Photo Card Mode menu.
From here
Browse and Print Photos

You can

• View photos.
• Choose photos for editing and printing.
• Specify the number of copies to print.

Select Computer

Choose a network host computer.
This selection is only displayed if the wireless adapter of the printer is
properly configured.

Photo Proof Sheet

Print and then scan a proof sheet:

• For all photos
• For the most recent 20 photos, if there are 20 or more photos on your
memory device.

• By date
Print All Photos

Choose how to print all photos:

•
•
•
•
•
View Slideshow

1 per page
2 per page
3 per page
4 per page
Index print

• View a slideshow of photos.
• Select a photo or photos for printing.

Save Photos

Choose to save photos to a computer or flash drive.

Change Default Settings

Choose default settings for photo size, layout, quality, and paper handling.

From here

You can

Print Camera Selections

Print Digital Print Order Format (DPOF) selections.
This option appears only when there is a valid DPOF file on your memory
device.

Printing photos from a PictBridge-enabled digital camera
PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without
using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control
printing photos.

1 Insert one end of the USB cable into the camera.
Note: Use only the USB cable that came with the camera.

2 Insert the other end of the cable into the PictBridge port on the front of the printer.

Notes:

• Make sure the PictBridge-enabled digital camera is set to the correct USB mode. If the camera USB selection
is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on
the control panel of the printer. For more information, see the camera documentation.

• The printer reads only one media device at a time.
Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively
printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable
or network adapter while actively printing from a PictBridge-enabled digital camera.

3 If the PictBridge connection is successful, the following message appears on the display: Camera Connected.
Refer to Camera display or Camera owners manual for further information.
After a few seconds, the following message appears: Use Camera to choose and print photos.
to select printer default settings.
Press

4 If you want to use the camera to control printing photos, see the instructions in the camera documentation.
on the control panel to specify the PictBridge default print settings, which are used if no selections
Press
are made on the camera.

Inserting a flash drive
1 Insert the flash drive into the PictBridge port on the front of the printer.

Note: An adapter may be necessary if your flash drive does not fit directly into the port.

2 Wait for the printer to recognize that a flash drive is installed. When the flash drive is recognized, the message
Storage Device Detected appears.
If the printer does not read the flash drive, remove and reinsert it.
Warning: Do not touch cables, any network adapter, the flash drive, or the printer in the area shown while
actively printing, reading, or writing from the flash drive. A loss of data can occur. Also, do not remove the flash
drive while actively printing, reading, or writing from the flash drive.

Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message
appears on the display prompting you to designate the device you want the printer to recognize.

Inserting a memory card
1 Insert a memory card.
• Insert the card with the brand name label facing up.
• If there is an arrow on the card, make sure it points toward the printer.
• If needed, make sure you connect the memory card to the adapter that came with it before inserting it into
the slot.

Slot Memory card
1

•
•
•
•
•
•
•
•
•
•
•
•

xD-Picture Card
xD-Picture Card (Type H)
xD-Picture Card (Type M)
Secure Digital (SD)
Mini Secure Digital (with adapter)
Micro Secure Digital (with adapter)
MultiMedia Card (MMC)
Reduced Size MultiMedia Card (with adapter)
MultiMedia Card mobile (with adapter)
Memory Stick (MS)
Memory Stick PRO
Memory Stick Duo (with adapter) or Memory Stick Duo PRO (with adapter)

• Compact Flash Type I and Type II
• Microdrive

2 Wait for the light located to the right of the slots on the printer to come on. The light blinks to indicate the memory
card is being read or is transmitting data.
Warning: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while
actively printing, reading, or writing from the memory card. A loss of data can occur. Also, do not remove the
memory card while actively printing, reading, or writing from it.

When the printer detects the memory card, the message Memory Card Detected appears on the control
panel display.
If the printer does not read the memory card, remove and reinsert it.

Notes:

• The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears
on the display prompting you to remove all memory cards inserted.

• If a USB flash drive is inserted together with the memory card, a message appears on the display prompting
you to choose which memory device to use.

Understanding the PictBridge Default Print Settings menu
The PictBridge Default Print Settings menu lets you select default printer settings that are used if no settings are
selected from your digital camera. For more information on making camera selections, see the documentation that
came with your camera.
To access the PictBridge Default Print Settings menu:

1 Connect a PictBridge-enabled digital camera to the printer.
2 When the control panel display indicates, press

From here

You can

Photo Size

Specify the size of the photo or photos to be printed.

Layout

Choose the layout of the photo or photos to be printed.

Quality

Choose the quality of the photo or photos to be printed.

Paper Handling

Set the default paper size and paper type.

Transferring photos from a memory device to the computer using the control
panel
If the printer is connected directly to a computer, or connected to a computer through a wireless network connection,
you can transfer photos from a memory card or flash drive to the computer.
Notes:

• You cannot transfer photos from a memory device to a computer through an external network adapter that does
not support memory device connection.

• The printer may require that you select a computer (and a PIN if required by that computer).
1 Insert a memory card or a flash drive that contains the images you want to transfer.
2 After the memory device is detected, press .
3 Press

repeatedly until Save Photos is highlighted.

4 Press .
5 Press

to select Computer.

6 Press .
If the computer is connected directly to the printer through a USB cable:

a Press
to begin saving photos to your computer.
b Follow the instructions on the computer screen.

If the printer is connected to a wireless network, you will be asked to select the computer that you want to use.

a Press

to select a computer.

b Press .
If you set a PIN during network setup and are being asked for it:
1 Enter the PIN using the and to select a digit location and the
digit.
2 Press .

and

to select a value for that

c Press
to begin saving photos to the computer.
d Follow the instructions on the computer screen.

Transferring all photos from a memory card using the computer
1 Insert a memory card into the printer with the label facing the printer control panel. If the computer is connected
to a wireless network, you will need to select the printer.
Note: For a network connection, you must manually open the application and select the printer you want to use.
The Productivity Studio software launches automatically on your computer.

2 Click Automatically save all photos to “My Pictures”.
3 If you want to erase the photos from the memory card, click Yes.
Note: Make sure all the photos have been copied before you click Yes to erase.

4 Click Done. Remove the memory card to view your transferred photos in the Library.

Transferring selected photos from a memory card using the computer
1 Insert a memory card into the printer with the label facing the printer control panel.
The Productivity Studio software launches automatically on your computer.
Note: For a wireless network connection, you must first open the application and then select the printer you
want to use.

2 Click Select photos to save.
3 Click Deselect All.
4 Click to select the photo(s) you want to transfer.
5 Click Next.
6 If you want to save the photos to the default folder, click Next.
7 If you want to save the photos in a folder other than the default folder:
a Click Browse.
b Select the folder you want.
c Click OK.
8 If you want to assign a prefix to all of the photos you just transferred, click the check box and enter a name.
9 Click Next.

10 If you want to erase the photos from the memory card, click Yes.
Note: Make sure all the photos have been copied before you select Yes to erase.

11 Click Done. Remove the memory card to view your transferred photos in the Photo Library.

Transferring selected photos from a CD or flash drive using the computer
1 Insert a CD or a flash drive into the computer.
2 If you are using Windows Vista, an “AutoPlay” screen appears.
Click Transfer Photos to your computer using the Productivity Studio.

3 If you are using Windows XP, a “What do you want Windows to do?” screen appears.
Click Transfer Photos to your computer using the Productivity Studio.
If you are using Windows 2000:

a From the desktop, double-click the Productivity Studio icon.
b Click Transfer Photos.
4 Click Select photos to save.
5 Click Deselect All.
6 Click to select the photo(s) you want to transfer.
7 If you want to save the photos to the default folder, click Next.
8 If you want to save the photos in a folder other than the default folder:
a Click Browse.
b Select the folder you want.
c Click OK.
9 If you want to assign a prefix to all of the photos you just transferred, select the check box and enter a name.
10 Click Next.
11 Remove the CD or flash drive to view your transferred photos in the Library.

Transferring all photos from a CD or flash drive using the computer
1 Insert a CD or a flash drive into the computer.
2 If you are using Windows Vista, an AutoPlay screen appears.
Click Transfer photos to your computer.

3 If you are using Windows XP, a “What do you want Windows to do?” screen appears.
Click Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard.

4 If you are using Windows 2000:
a From the desktop, double-click the Productivity Studio icon.
b Click Transfer Photos.
5 Click Automatically save all photos to “My Pictures”.
6 Remove the flash drive or CD to view your transferred photos in the Library.

Transferring photos from a memory card to a flash drive
1 Insert a memory card that contains the images you want to transfer.
2 After the memory card is detected, press .
3 Press

repeatedly until Save Photos is highlighted.

4 Press .
5 Press

to select USB Flash Drive.

6 Insert the flash drive.
7 Press .
8 Press
or
to highlight your selection among the following options:
• Save All “N” Photos (Where “N” is the number of photos on the memory card detected by the printer.)
• Save Recent Date Photos
• Save Date Range
9 Press .
10 Follow the instructions on the control panel display of the printer.
Notes:

• If there is not enough memory on the flash drive, a prompt appears on the display.
• Do not remove the flash drive until a message appears on the display indicating that copying is complete.

Changing the Productivity Studio temporary files preferences
1 From the desktop, double-click the Productivity Studio icon.
2 From the Tools menu, click Preferences.
3 Click Temporary Files.
a Use the slider to set the maximum disk space you want to allocate for temporary files created by the
Productivity Studio.

b Click Browse to choose a different folder for saving the temporary files.
4 Click OK.

Changing the Productivity Studio searched folders preferences
1 From the desktop, double-click the Productivity Studio icon.
2 From the Tools menu, click Preferences.
3 Click Searched Folders.
4 If you want to exclude system folders when looking for photos, select Ignore system folders.
5 Click OK.

Changing the Productivity Studio library preferences
1 From the desktop, double-click the Productivity Studio icon.
2 From the Tools menu, click Preferences.
3 Click Library.
From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo
to appear in the library.

4 Click OK.

Changing the Productivity Studio transfer settings
1 From the desktop, double-click the Productivity Studio icon.
2 From the Tools menu, click Preferences.
3 Click Transfer Settings.
a Select “Skip Save option and go automatically to”, and choose to Automatically Save, Manually Save,
or Print your photos from the photo storage device connected to your computer.

b Click Browse to choose a different folder to transfer your photos to.
c Select “Always erase photos from my media after transferring” to automatically delete photos from your
photo storage device after transferring them to your computer.

4 Click OK.

Editing photos
Cropping a photo
1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click Crop Photo on the Quick Fixes tab.
3 Click and drag with your mouse to select the section of the image that you want to crop. You can adjust the
cropped area by using your mouse and dragging the lines to increase or decrease the cropped area.

4 Click Crop Now.
5 The cropped portion of the original image displays in the Preview pane. You can save the cropped image.

Editing photos using the control panel
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

2 Insert a memory card or flash drive.
3 From the control panel, press .
4 Press

to select Browse and Print Photos.

5 Press

6 Press

to select a photo for editing and printing.

7 Press

to navigate through the photos.

8 Press

to select Edit Photo.

From here

You can

Brightness

Adjust the brightness of a photo.

Rotate

Rotate a photo in 90-degree increments clockwise or counterclockwise.

Crop

Crop a photo.

Auto Enhance

Enhance a photo automatically.

Remove Red Eye

Reduce the red-eye effect caused by light reflection.

Colorized Effect

Select whether to print a photo in black and white, sepia, antique brown,
or antique gray.

Frames

Select a frame for the photo.

9 Make your selections using the control panel buttons.
10 Press

to save your changes.

11 Press

to go back to the photo.

12 Press

to select the number of copies to print.

Note: The number of copies is automatically set to 1.

13 You can select more photos for printing and editing by repeating step 5 through step 12.
14 Press

to go to the print preview screen.

15 If you want to adjust the print settings:
a Press
.
b Make your selections using the control panel buttons.
c Press
16 Press

to save your selections, and then go back to the print preview screen.
to print.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects.
For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at
least 24 hours before stacking, displaying, or storing.

Rotating a photo
1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click the Quick Fixes tab.
3 Click Rotate Left or Rotate Right to rotate the image 90 degrees in either direction.
The thumbnail of the photo is updated.

Changing the Resolution / Size of a photo
Resolution refers to dpi (dots per inch).

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click Advanced.

3 Click Image Resolution / Size.
4 Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo
size.
Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise.

5 If you selected Custom Size, enter the width and height for your custom-size photo.
Note: Maintain Aspect Ratio is selected by default. This ensures that your image will remain proportional.

Applying One-Click Auto Fixes to a photo
From the Productivity Studio Welcome Screen, click the Quick Fixes tab to access all three One-Click Auto Fixes.

1 Click File Open to select the image you want to edit.
2 With an image open, click One-Click Auto Fix to let the software automatically adjust the brightness and contrast
of your image.

3 Click Automatic Brightness to adjust only the brightness of your image.
4 Click Automatic Red-Eye Reduction to let the software automatically reduce the appearance of red-eye in your
image.
Note: Click Undo at the top of the window if you are not satisfied with the results after applying any of the One-Click
Auto Fixes.

Reducing the red-eye effect in a photo
1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click the Quick Fixes tab.
3 Click Automatic Red-Eye Reduction to let the software reduce the red-eye effect automatically. If you are not
satisfied with the results, continue with the steps below.

4 Click Manual Red-Eye Reduction.
5 Move the cursor across the photo, and place it over an affected eye.
6 Click to reduce the red-eye effect.

Blurring/Sharpening a photo
Increasing the amount of blur will soften your image. Increasing the sharpness will make your image seem more
focused.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click the Enhancements tab.
3 Click Blur / Sharpen.
4 Use the slider to blur or sharpen the image. You can preview the changes to the image by comparing the
Before and After preview panes at the top of the window.

5 Click OK to accept your changes, or click Cancel to reject them.

Enhancing a photo
The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click the Enhancements tab.
3 Click Enhance.
4 Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the
Before and After preview panes at the top of the window.
Note: Click Automatic to let the software automatically enhance your photo.

5 Click OK to accept your changes, or click Cancel to reject them.

Changing the Hue / Saturation of a photo
Adjusting hue lets you control the color of an image. Adjusting its saturation lets you control the intensity of the color.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click the Enhancements tab.
3 Click Hue / Saturation.
4 Use the slider to adjust the hue or saturation of your photo. You can preview the changes to the image by
comparing the Before and After preview panes at the top of the window.

5 Click OK to accept your changes, or click Cancel to reject them.

Changing the Gamma Value of a photo or image
Adjusting the gamma value helps you to control the overall brightness of an image—particularly those intended to
be viewed on a computer monitor. When images are not properly gamma-corrected, they will look either too light or
too dark.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click Advanced.
3 Type a value in the text box, or use the up or down arrows to select a higher or lower gamma value.
Note: You can enter gamma values from -10–10. If you are not satisfied with your changes, return the gamma
value back to 0.

4 Click Save to keep your changes.

Despeckling a photo
Despeckling lets you remove specks that appear in your photo.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click Enhancements.
3 Click Despeckle.
4 Using the slider, adjust the Despeckle setting. You can preview the changes to your image by comparing the
Before and After preview panes at the top of the window.

5 Click OK. The thumbnail is updated.

Changing the Brightness / Contrast settings of a photo
1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click Enhancements.
3 Click Brightness/Contrast.
4 Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the
Before and After preview panes at the top of the window.

5 Click OK to accept your changes, or click Cancel to reject them.
Note: You can let the software automatically adjust only the brightness of the image by clicking Automatic
Brightness on the Quick Fixes tab.

Applying a color effect to a photo
1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click the Enhancements tab.
3 Click Color Effects.
4 Apply a color effect.
You can select sepia, antique brown, black and white, or antique grey.

5 Click OK.

Changing the Exposure setting of a photo
Changing the Exposure setting lets you correct lighting irregularities in your photo.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 With an image open, click Enhancements.
3 Click Exposure.
4 Using the slider, adjust the amount of exposure to correct uneven lighting in your image. You can preview the
changes to your image by comparing the Before and After preview panes at the top of the window.

5 Click OK to accept your changes, or click Cancel to reject them.

Removing wavy patterns from scanned photos, magazines, or newspapers
Descreening helps to remove wavy (moire) patterns from images scanned from magazines or newspapers.

1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit.
2 Click the Advanced tab.
3 Click Image Patterns.
4 To remove the image patterns caused by scanning from magazines or newspapers, click Remove Patterns.
5 From the drop-down list, select the patterns to be removed.
6 To reduce stray marks on color photos, click the check box, and then move the slider to the desired value.
7 Click OK. The thumbnail is updated.

Printing photos
Printing photos from a CD or removable storage device using the computer
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

2 Insert a CD or any removable storage device (such as a flash drive, memory card, or digital camera) into the
computer.

• If you are using Windows Vista, an “AutoPlay” screen appears. Click Transfer Photos to your computer
using the Productivity Studio.

• If you are using Windows XP, a “What do you want Windows to do?” screen appears. Click Transfer Photos
to your computer using the Productivity Studio.

• If you are using Windows 2000:
a From the desktop, double-click the Productivity Studio icon.
b Click Transfer Photos.
3 Click Select photos to print.
4 To print all photos, click Print.
5 To print selected photos, click Deselect All and select only the photo(s) you want to print.
6 Click Print.
7 From the Quality drop-down list, select a print quality.
8 From the Paper Size in Printer drop-down list, select the paper size.
9 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.
Note: If you want to edit your photo(s) before printing, click Edit Photo above the Print Preview pane. Select
One-Click Auto Fix, Automatic Red-Eye Reduction, or Automatic Brightness Fix to let the software edit
your photo(s) automatically. Click More Retouch Tools to go to the photo-editing window. When you've
completed your edit(s), click Return with edits in the bottom right corner to return to the print window.

10 Click Print Now in the bottom right corner of the window.
11 Remove the CD or storage device.

Viewing / Printing photos from the Productivity Studio
1 From the desktop, double-click the Productivity Studio icon.
2 Click Work with Documents and Photos.
3 Click to select the photo(s) you want to print.
4 From the Productivity Studio taskbar located at the bottom of the screen, click Photo Prints.
5 From the Quality drop-down list, select a copy quality.
6 From the Paper Size in Printer drop-down list, select the paper size.
7 From the Paper Type in Printer drop-down list, select the paper type

8 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.

9 Click Print Now in the bottom right corner of the screen.

Printing Photo Packages
1 From the desktop, double-click the Productivity Studio icon.
2 Click Photo Packages.
3 Click to select the photos you want to include in your photo package.
4 Click Next.
5 From the Quality drop-down list, select a copy quality.
6 From the Paper Size in Printer drop-down list, select the paper size.
7 From the Paper Type in Printer drop-down list, select the paper type.
8 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.

9 Click Print Now in the bottom right corner of the screen.

Creating Photo Greeting Cards
1 From the desktop, double-click the Productivity Studio icon.
2 Click Photo Greeting Cards.
3 From the Style tab, click to select a style for your greeting card.
4 From the Photo tab, select and drag a photo into the preview pane on the right side of the screen.
5 Click the text area to be able to add text to your photo greeting card.
6 When you have finished editing your text, click OK.
7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and
repeat step 3 on page 72 through step 6 on page 72.

8 If you want to print your photo greeting card, select Print your Photo Greeting Card from the Share tab.
9 Select the number of copies from the Copies drop-down list.
10 Select the copy quality from the Quality drop-down list.
11 Select the paper size from the Paper Size in Printer drop-down list.
Paper sizes supported Dimensions
A4

210 x 297 millimeters

Letter

8.5 x 11 inches

Greeting cards

4 x 8 inches (10.16 x 20.32 centimeters)

12 Click Print Now.
13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab.

14 From the Send Quality and Speed area of the screen, select the image size.
15 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached.

Viewing a slideshow of photos on the control panel display
1 Insert a memory card or flash drive.
2 From the control panel, press .
3 Press

repeatedly until View Slideshow is highlighted.

4 Press .
5 Press

to select a speed for the slideshow.

6 Press .
Note: Pressing

while viewing a photo selects that photo for printing.

Printing a photo or selected photos
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

2 Insert a memory card or flash drive.
3 From the control panel, press .
4 Press

to select Browse and Print Photos.

5 Press

6 Press

to select a photo for printing.

to navigate through the photos.

7 If you want to edit the photo, view the photo in full screen mode, change the print settings, or see a print preview
of the photo:

a Press
.
b Make your selections using the control panel buttons.
c Press
d Press
8 Press

to save your changes.
.
to select the number of copies to print.

9 You can select more photos for printing and editing by repeating step 5 through step 8.
10 Press

to go to the print preview screen.

11 If you want to adjust the print settings:
a Press
.
b Make your selections.
c Press
12 Press

to save your selections, and then go back to the print preview screen.
to print.

Printing all photos from a memory device
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

2 Insert a memory card or flash drive.
3 From the control panel, press .
4 Press

repeatedly until Print All Photos is highlighted.

5 Press .
6 Press

to select the number of photos to be printed on a page.

7 Press .
8 If you want to adjust the print settings:
a Press
.
b Make your selections using the control panel buttons.
c Press
9 Press

to save your selections.
to print.

Printing photos stored on a memory device using the proof sheet
1 Load plain letter- or A4-size paper.
2 Insert a memory card or flash drive.
3 From the control panel, press .
4 Press

repeatedly until Photo Proof Sheet is highlighted.

5 Press .
6 Press

to specify which category of photos you want to print.

You can print a proof sheet:

• For all photos on the memory card
• For the 20 most recent photos, if there are 20 or more photos on the card
• By date, if the photos on the card were taken on different dates. If you choose this option, use the arrow
buttons on the control panel to choose the date range, then press

to save your selections.

7 Press .
8 Press

again.

One or more proof sheets print.

9 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye
reduction, page layout, print options, and paper size.
Note: When making selections, make sure to fill in the circles completely.

10 Load the proof sheet facedown on the scanner glass.

11 From the control panel, press
12 Press

to select Scan Proof Sheet.

The printer scans the proof sheet.

13 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
Note: Make sure the paper matches the size you selected on the proof sheet.

14 Press

to print your photos.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.

Printing photos from a digital camera using DPOF
Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF,
you can specify which photos to print, how many of each, and print settings while the memory card is still in the
camera. The printer recognizes these settings when you insert the memory card into the printer.
Note: If you specified a photo size while the memory card is still in the camera, make sure the size of the paper
loaded in the printer is not smaller than the size you specified in the DPOF selection.

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

2 Insert a memory card.
3 From the control panel, press .
4 Press

repeatedly until Print Camera Selections is highlighted.

5 Press .
6 Press

again.

7 Press

8 Press

to preview the photos.
to print.

Creating and viewing a slideshow
1 From the Productivity Studio Welcome Screen, click Work with Documents and Photos.
2 Select the folder that contains the photos you want to include in the slideshow. Thumbnails of the photos in the
folder will appear in a preview pane.

3 Click to select the photos you want to include in the slideshow, and then select Slideshow.
If you want additional photos to appear in specific order, click the photos in the order you want them to appear,
and then drag them into the “Photos in Your Slideshow” area.

4 Click the Slideshow Settings tab to adjust the amount of time between each photo in the slideshow. You can
also modify the setting that lets the slideshow replay automatically (loop).

5 Click the Share tab to save or print your slideshow.
6 Click View Show in the lower-right corner of the window to start the slideshow.
Note: You can exit the slideshow any time by moving your cursor to the bottom center of the screen and clicking
Exit Slideshow.

Copying
Making a copy
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press

Making a color or black-and-white copy
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .
6 Press

repeatedly until Color is highlighted.

7 Press

8 Press

to preview the copy.

to choose Color or Black & White.

9 Press

to continue adjusting the settings.

10 Repeat step 8 to step 9 as needed.
11 Press

to save your settings temporarily.

12 Press

Copying photos
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

2 Place a photo facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .

6 Adjust the copy settings as needed. To make a borderless copy, choose Borderless under Resize. For more
information, see “Understanding the Copy Mode menu” on page 83.

7 After making your choices, press
8 Press

to save your settings temporarily.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.

Copying a photo using the computer
1 Place the photo facedown on the scanner glass.

PRI
NTI

2 From the desktop, double-click the Productivity Studio icon.
3 From the Welcome screen, click Copy.
4 Select Photo.
5 Click Start.
The photo appears in the right pane.

6 From the Quality drop-down list, select the copy quality.
7 From the Paper Size in Printer drop-down list, select the paper size.
8 From the Paper Type in Printer drop-down list, select the paper type.
9 To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.

10 Click Copy Now in the bottom right corner of the screen.

Enlarging or reducing an image
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press

repeatedly until Copy is highlighted.

4 Press

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .
6 Press

repeatedly until Resize is highlighted.

7 Press

or
to choose among the following options: 50 percent, 100 percent, 200 percent, Custom, Fit to
Page, 2x2 Poster, 3x3 Poster, 4x4 Poster, or Borderless.

8 Press

to preview the output.

9 Press

to adjust the settings.

10 Repeat step 8 to step 9 as needed.
11 Press

to save your settings temporarily.

12 Press

Adjusting copy quality
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .
6 Press

repeatedly until Quality is highlighted.

7 Press

8 Press

to preview the output.

to choose among the following options: Normal, Photo, Auto, or Draft.

9 Press

to adjust the settings.

10 Repeat step 8 to step 9 as needed.
11 Press

to save your settings temporarily.

12 Press

Adjusting the brightness of a copy
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .

6 Press

repeatedly until Lighter/Darker is highlighted.

7 Press

8 Press

to preview the copy.

to adjust the brightness of the copy.

9 Press

to continue adjusting the settings.

10 Repeat step 8 to step 9 as needed.
11 Press

to save your settings temporarily.

12 Press

Collating copies using the control panel
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies
as groups of pages (not collated).
Collated

Not collated

1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .
6 Press

repeatedly until Collate is highlighted.

7 Press

8 Press

to choose On.
to save the image of the page to the printer memory.

9 When asked if you want to copy another page, press

to choose Yes.

10 Load the second page of the original document facedown on the scanner glass, and then press .
11 Repeat step 9 and step 10 until:
• All the pages you want to copy have been saved to the printer memory. (Proceed to step 12.)
• The memory has run out of space.
The printer automatically prints the copied pages. The last page copied is printed first.

12 Press

to print the last page copied first.

Repeating an image on one page
You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals,
flyers, handouts, and so on.

1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .
6 Press

repeatedly until Layout is highlighted.

7 Press

to choose the number of times an image is repeated on a page: once, four times, nine times, or

16 times.

8 Press

to preview the output.

9 Press

to adjust the settings.

10 Repeat step 8 and step 9 as needed.
11 Press

to save your settings temporarily.

12 Press

Copying on both sides of the paper (duplexing)
The printer has a built-in duplex unit that lets you print on both sides of the paper without having to flip the paper
manually. This is useful when printing long documents that need to be compiled.
Notes:

• Use only plain paper in Letter or A4-size. Do not make duplex copies on envelopes, card stock, or photo paper.
• You cannot print duplex through the PictBridge port.
1 Load paper.

3 From the control panel, press

2 Load an original document facedown on the scanner glass.
.

The light on the duplex button comes on.

4 From the control panel, press
5 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

6 Press .
7 Adjust the copy settings.
Note: If you are copying a two-sided original document, set the menu item 2-Sided Original to On.

8 Press

to save your settings temporarily.

9 Press

The printer scans the first page of the original document.

10 When asked if you want to copy another page, press

to choose Yes.

11 Load the second page of the original document facedown on the scanner glass, and then press .
The printer scans the second page of the original document.
The printer then prints the first page of the copy, pulls the paper inward, and prints the second page of the copy.
Warning: Do not touch the paper while the printer is actively printing.

Copying multiple pages on one sheet (N-Up)
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

repeatedly until Copy is highlighted.

to select the number of copies.

The number of copies is automatically set to 1.

5 Press .
6 Press

repeatedly until N-Up is highlighted.

7 Press

or
to choose the number of pages to copy on a single sheet of paper. You may choose to copy one
page, two pages, or four pages on a sheet.

8 Press

The printer saves the image of the first page of the original document to the printer memory.

9 When asked if you want to copy another page, press

to choose Yes.

10 Load the second page of the original document facedown on the scanner glass, and then press .
11 Repeat step 9 to step 10 until all the pages you want to copy have been saved to the printer memory.
The printer prints the copy automatically.

Changing the default copy settings
1 From the control panel, press

repeatedly until Copy is highlighted.

2 Press .
3 Press

repeatedly until Change Default Settings is selected.

4 Press .
From here

You can

Color

Choose to copy in color and black and white.

Quality

Adjust the quality of a copy. You can choose among the following
options: Normal, Photo, Auto, or Draft.

Content Type

Specify the type of document being copied: Text and Graphics, Photo,
Text Only, or Line Drawing.

2-Sided Original

Specify whether the original document is two-sided.

Paper Handling

Specify the size and type of the paper loaded.

5 Use the control panel buttons to navigate the menu items and make your choices.
6 Press

to save your settings.

Understanding the Copy Mode menu
To access the Copy Mode menu:

1 From the control panel, press

repeatedly until Copy is highlighted.

2 Press .
From here

You can

Color

Choose to copy in color and black and white.

Copies

Specify the number of copies to print.

Resize

Choose to resize the copy using the following options: 50 percent, 100
percent, 200 percent, Custom, Fit to Page, 2x2 Poster, 3x3 Poster, 4x4
Poster, or Borderless.

Quality

Adjust the quality of a copy. You can choose among the following options:
Normal, Photo, Auto, or Draft.

Lighter/Darker

Adjust the brightness of a copy.

Paper Handling

Specify the size and type of the paper loaded.

Collate

Copy multiple pages as a set. The last page copied is printed first.

2-Sided Original

Specify whether the original document is two-sided. Choosing On will
allow duplex printing or printing on both sides of the paper.

N-Up

Choose how many pages to print on a page.

Layout

Choose how many copies of an image to print on a page.

Original Size

Specify the size of the document being copied.

Content Type

Specify the type of document being copied: Text and Graphics, Photo,
Text Only, or Line Drawing.

Change Default Settings

Change the default copy settings. These settings include Color, Quality,
Content Type, 2-Sided Original, and Paper Handling.

Scanning
Scanning a document
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press

until Scan is highlighted.

5 If your printer is connected to more than one computer:
a Press
or
repeatedly until the computer to which you want to scan is highlighted.
b Press .
If you set a PIN during network setup and are being asked for it:
1 Enter the PIN using the and to select a digit location and the
digit.
2 Press .

6 Wait until the printer has finished downloading the scan applications list.
7 Make your selections using the control panel buttons.
8 Press

Scanning a document using the computer
1 Load an original document facedown on the scanner glass.

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2 From the desktop, double-click the Productivity Studio icon.
3 Click Scan.

and

to select a value for that

4 Select the Document option.
5 Click Start.
The scanned document is loaded into your default word processing application. You can now edit the document.

Scanning text for editing
The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a wordprocessing application.

1 Make sure the printer is connected to a computer, and both the printer and the computer are powered on.
2 Load an original document facedown on the scanner glass.
3 From the desktop, double-click the Productivity Studio icon.
4 From the Welcome Screen, click Scan and Edit Text (OCR).
5 Select the Document option.
6 Click Start.
The scanned document is loaded into your default word-processing application. You can now edit the document.

Scanning images for editing
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document facedown on the scanner glass.
3 From the desktop, double-click the Productivity Studio icon.
4 Click Scan.
5 Select the Photo or Several Photos option.
6 Click Start.
You can edit the scanned image.

Scanning a photo to Work with Documents and Photos
1 Load a photo facedown on the scanner glass.
2 From the desktop, double-click the Productivity Studio icon.
3 Click Work with Documents and Photos.
4 From the Add menu, click Add New Scan.
5 Select the Photo option.
6 Click Start.
The photo is placed in the current folder in Work with Documents and Photos.

Making a color or black-and-white scan
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press

until Scan is highlighted.

4 Press .
5 If your printer is connected to more than one computer:
a Press
or
repeatedly until the computer to which you want to scan is highlighted.
b Press .
If you set a PIN during network setup and are being asked for it:
1 Enter the PIN using the and to select a digit location and the
digit.
2 Press .

and

to select a value for that

6 Wait until the printer has finished downloading the scan applications list.
7 Press

repeatedly until Color is highlighted.

8 Press

9 Press

to preview the copy.

to choose Color or Black & White.

10 Press

to continue adjusting the settings.

11 Repeat step 9 to step 10 as needed.
12 Press

13 Follow the instructions on your computer screen.

Scanning multiple photos at one time using the computer
1 Place the photos facedown on the scanner glass.

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Note: For best results, place photos with the most space possible between the photos and the edges of the
scan area.

2 From the desktop, double-click the Productivity Studio icon.
3 Click Scan.
4 Select the Several Photos option.
5 Click Start.

Creating a PDF from a scanned item
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Productivity Studio icon.
3 From the Welcome Screen, click Convert to PDF.
4 Select Photo, Several Photos, or Document.
5 Click

to begin scanning.

6 Click Add Another to scan additional images, or to add an image from the Library.
7 To add or scan another image, do one of the following:
• Select Add New Scan and repeat step 3 to scan another image
or

• Select Add Photo from Photo Library to add a previously scanned image. Select or deselect images by
clicking on them in the preview pane.
Click Add Files when you have made your selections.

8 Select Save all images as one PDF file or Save each image as individual PDF file.
9 Click Create PDF.
10 If you want to save the scanned image separately, make your selections and click Save. Otherwise, click
Cancel when the Photo Save options appear.
The software prepares your PDF and opens a Save dialog.

11 Enter a file name for your PDF and select a storage location.
12 Click Save.

Canceling a scan job
To cancel a job being scanned on the scanner glass, go to the control panel, and press
To cancel a scan job started in the Productivity Studio, click Scan and then click Stop.

Customizing scan settings using the computer
1 From the desktop, double-click the Productivity Studio icon.
2 Click Scan.
3 Click Custom Settings.

4 Change the settings as needed.
Setting

Options

Color Depth

Select Color, Grey, or Black and White.

Scan Resolution (Dots Per Inch)

Select a scan resolution value from the drop-down list.

Size

• You can auto-crop the scanned item.
• You can select the area to be scanned. From the drop-down list,
select a paper source.

Select area to be scanned

Select the area to be scanned by choosing a paper size from the
drop-down list.

Convert the image to text with OCR Convert an image to text.
Always use these settings when
scanning

Make your selections permanent by selecting the check box.

Understanding the Scan Mode menu
To access the Scan Mode menu:

1 From the control panel, press

repeatedly until Scan is highlighted.

2 Press .
3 If your printer is connected to more than one computer:
a Press
or
repeatedly until the computer to which you want to scan is highlighted.
b Press .
If you set a PIN during network setup and are being asked for it:
1 Enter the PIN by pressing and to select a digit location, and then press
for that digit.
2 Press .

and

to select a value

4 Wait until the printer has finished downloading the scan applications list.
From here

You can

Scan to

Choose the computer to save your scan if there is more than one computer connected
to the printer.

Color

Choose to scan your document in color or black and white.

Quality

Choose a scan quality: 150 dots per inch (dpi), 300 dpi, or 600 dpi.

Original Size

Set the size of the original document: Auto Detect, L, 2L, A6, A5, B5, A4, Wallet, 3x5
in, 4x6 in, 4x8 in, 5x7 in, 8x10 in, or letter.

Change Scan Default
Settings

Change the default scan settings. These settings include: Color, Quality, and Original
Size.

Scanning to a computer over a network using the control panel
1 Make sure:
• The printer is connected to a network through a print server or through the wireless network connection.
• The printer, the print server (if used), and the computer receiving the scan are all turned on.
• The printer is configured to scan over a network.
2 Load an original document facedown on the scanner glass.
3 From the control panel, press
4 Press
5 Press

repeatedly until Scan is highlighted.

.
or

repeatedly until the computer to which you want to scan is highlighted.

6 Press .
If you set a PIN during network setup and are being asked for it:

a Enter the PIN using the

and

to select a digit location and the

b Press .
7 Wait until the printer has finished downloading the scan applications list.
8 Make your selections using the control panel buttons.
9 Press

Saving a scanned image on the computer
1 Load an original document facedown on the scanner glass.

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2 Close the top cover.
3 From the desktop, double-click the Productivity Studio icon.
4 Click Scan.
5 Select the Photo or Several Photos option.
6 Click Start.

and

to select a value for that digit.

7 From the Save or Edit screen menu bar, click Save.
8 To save to another folder, click Browse, and select a folder. Click OK.
9 To rename the file, enter the name in the File Name area. To assign the name as a prefix to all of your photos,
select the Start all photos with File Name check box.

10 To save the photo as another file type, select the file type from the File Type drop-down list.
11 To select a date for the photo, click the drop-down list, and select a date from the calendar.
12 Click Save.

Changing the Productivity Studio scan settings
1 From the desktop, double-click the Productivity Studio icon.
2 From the Tools menu, click Preferences.
3 Click Scan Settings.
• Select Always use simple scan settings to use the default scan settings.
• Select Always start scanning with the settings below to customize the remaining scan settings.
• From the Color Depth: area, select the color depth from the drop-down list.
• From the Scan Resolution (Dots per inch): area, select the resolution value from the drop-down list.
• Click Auto-crop the scanned item to use the slider to select your cropped value.
• Click Select area to be scanned to select the value from the drop-down list.
• Click Convert images to text with OCR to convert images to text.
4 Click OK.

Changing the default scan settings
1 From the control panel, press

repeatedly until Scan is highlighted.

2 Press .
3 If your printer is connected to more than one computer:
a Press
or
repeatedly until the computer to which you want to scan is highlighted.
b Press .
If you set a PIN during network setup and are being asked for it:
1 Enter the PIN using the and to select a digit location and the
digit.
2 Press .

and

to select a value for that

4 Wait until the printer has finished downloading the scan applications list.
5 Press

repeatedly until Change Default Settings is highlighted.

6 Press .
From here

You can

Color

Choose to scan your document in color or black and white.

Quality

Choose a scan quality: Automatic, 150 dots per inch (dpi), 300 dpi, or 600 dpi.

From here

You can

Original Size

Set the size of the original document: Auto Detect, L, 2L, A6, A5, B5, A4, Wallet,
3 in x 5 in, 4 in x 6 in, 4 in x 8 in, 5 in x 7 in, 8 in x 10 in, or letter.

7 Use the control panel buttons to navigate the menu items and make your choices.
8 Press

to save your settings.

Adding a file to an e-mail message
1 From the desktop, double-click the Productivity Studio icon.
2 Under Document Management, click Work with Documents and Photos.
3 Click Add, and select Add File On My Computer.
4 Open the folder where the file is stored. The thumbnail is displayed in the list of files to be sent.
5 Click Open to select a file.
6 From Work with Documents and Photos, select the file that you want to add.
7 Click E-mail to create an e-mail message with your scanned image(s) attached.

Adding a new scanned image to an e-mail message
1 From the desktop, double-click the Productivity Studio icon.
2 Place the image facedown on the scanner glass, and close the top cover.
3 Click E-mail.
4 Click Start. The image is scanned.
5 From the Send Quality and Speed area of the screen, select the image size.
6 Click Create E-mail to create an e-mail message with your scanned image(s) attached.

Scanning documents or images for e-mailing
You can e-mail attached scanned images using your default e-mail application.

1 Load an original document facedown on the scanner glass.

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2 From the desktop, double-click the Productivity Studio icon.
3 Click E-mail.
4 Select from the Photo, Several Photos, or Document options.
5 Click Start.
6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area.
7 Click Create E-mail to have your images attached to an e-mail message.

Changing the Productivity Studio e-mail screen preferences
1 From the desktop, double-click the Productivity Studio icon.
2 From the Tools menu, click Preferences.
3 Click E-mail Screen.
• Click Remember my last selection to use the photo size you selected in your most recent e-mail message.
• Click Original Size (Good for Printing) to send photo attachments at their original size.
• Click Reduced to: 1024 x 768 (Good for Full-screen Viewing) to send photo attachments at
1024 x 768 pixels.

• Click Reduced to: 640 x 480 (Good for Quick Viewing) to send photo attachments at 640 x 480 pixels.
4 Click OK.

Faxing
Receiving a fax automatically
1 From the desktop, double-click the Productivity Studio icon.
2 From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes.
3 From the Receiving Faxes screen in the Fax Solutions Software, select Automatically, if not already selected
by default.

4 To set the number of telephone rings before the printer automatically receives faxes, select Receiving
Settings.

5 Click OK to save the settings.

Sending a fax using the software
You can scan a document to the computer and then fax it to someone using the software.

1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Productivity Studio icon.
3 From the Welcome Screen, click Fax.
4 Select the Document option.
5 Click Start.
6 Enter the recipient information, and then click Next.
Note: A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ).

7 Enter the cover page information, and then click Next.
8 If there are any additional documents that you want to send with your fax, add these now, and then click Next.
9 To send your fax:
• Immediately—Select the “Send now” option.
• At a scheduled time:
a Select the “Delay sending until” option.
b Set a time and date.
10 If you want a paper copy of your fax, select Print a copy of your fax.
11 Click Send.

Maintaining the printer
Installing print cartridges
1 Open the printer.

2 Press down on the cartridge carrier levers.

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3 Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on
page 96.

4 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and
insert the cartridge in the left carrier.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

5 Close the black cartridge carrier lid.

6 Remove the tape from the back and bottom of the color cartridge, and insert the cartridge in the right carrier.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

7 Close the color cartridge carrier lid.

8 Close the printer, making sure to keep your hands out from underneath the scanner unit.

The control panel display will prompt you to load paper and press

to print an alignment page.

Note: The printer must be closed to start a new scan, print, or copy job.

Removing a used print cartridge
1 Make sure the printer is on.
2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.

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4 Remove the used print cartridge.
Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.

Refilling print cartridges
The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not
recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the
printer. For best results, use Lexmark supplies.

Using genuine Lexmark print cartridges
Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.
If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge
(s) has been depleted.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink
message appears:

1 Click Learn More on the message.
2 Click Report a non-Lexmark print cartridge.

To prevent the message from appearing again for the indicated cartridge(s):

• Replace your cartridge(s) with new Lexmark print cartridge(s).
• If you are printing from a computer, click Learn more on the message, select the check box, and click Close.
• If you are using the printer without a computer, press Cancel.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.

Aligning print cartridges
1 Load plain paper.
2 Press

repeatedly until Maintenance is highlighted.

3 Press .
4 Press

repeatedly until Align Cartridges is highlighted.

5 Press .
An alignment page prints.
If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,
clean the print cartridge nozzles.

Cleaning the print cartridge nozzles
1 Load plain paper.
2 Press

repeatedly until Maintenance is highlighted.

repeatedly until Clean Cartridges is highlighted.

3 Press .
4 Press
5 Press .
A page prints, forcing ink through the print cartridge nozzles to clean them.

6 Print the document again to verify that the print quality has improved.
7 If print quality has not improved, try cleaning the nozzles up to two more times.

Wiping the print cartridge nozzles and contacts
1 Remove the print cartridges.
2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface.
3 Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.

4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.

5 With another clean section of the cloth, repeat step 3 and step 4.
6 Let the nozzles and contacts dry completely.
7 Reinsert the print cartridges.
8 Print the document again.
9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 97.

10 Repeat step 9 up to two more times.
11 If print quality is still not satisfactory, replace the print cartridges.

Preserving the print cartridges
• Keep a new cartridge in its packaging until you are ready to install it.
• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.

• Keep the photo cartridge in its own storage unit when not in use.

Cleaning the scanner glass
1 Dampen a clean, lint-free cloth with water.
2 Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.

Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect
all cables to the printer before proceeding.

2 Remove paper from the paper support and paper exit tray.
3 Dampen a clean, lint-free cloth with water.
Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer.

4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the paper support and paper exit tray are dry before beginning a new print job.

Ordering supplies
Ordering print cartridges
Lexmark 4800 Series models
Item

Part number

Average cartridge standard page yield is up to1

Black cartridge

42A

220

Black cartridge2

220

High yield black cartridge

500

Color cartridge

41A

210

Color cartridge2

210

High yield color cartridge

350

Photo cartridge

Not applicable

Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.

Licensed Return Program Cartridge

Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.

Notes:

• For best results, use only Lexmark print cartridges.
• For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark
PerfectfinishTM Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible
with this type of paper.

• To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the sheets to dry at least
24 hours before stacking, displaying, or storing.
Item

Part Number

USB cable

1021294

For more information, go to www.lexmark.com.
Paper

Paper size

Lexmark Photo Paper

Lexmark PerfectFinish Photo Paper

•
•
•
•

Letter

•
•
•
•
•

Letter

A4
4 x 6 in.
10 x 15 cm

A4
4 x 6 in.
10 x 15 cm
L

Note: Availability may vary by country or region.
For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or
region, go to www.lexmark.com.

100

Troubleshooting
If you set up your printer on a wireless network, make sure:

• The wireless network is working properly.
• The computer and printer are both connected to the same wireless network.
• The printer is within the range of the wireless network. The effective range for optimal performance is generally
100–150 feet.

•
•
•
•
•

The printer is located away from other electronic devices that may interfere with the wireless signal.
The power supply is connected to the printer, and

is lit.

The Wi-Fi indicator light is green.
The printer driver is installed on the computer from which you are performing a task.
The correct printer port is selected.

Setup Troubleshooting
Incorrect language appears on the display
These are possible solutions. Try one of the following:

Change the language selection during initial setup
After you select a language, Language appears again on the display. To change the selection:

1 Press

2 Press

to save.

repeatedly until the language you want appears on the display.

Select a different language after initial setup
1 From the control panel, press

repeatedly to choose Setup.

2 Press .
3 Press

repeatedly to choose Change Printer Default Settings.

4 Press .
5 Press

repeatedly to choose Language.

6 Press .
7 Press
8 Press

repeatedly until the language you want appears on the display.
to save and exit.

Note: If you cannot understand the language on the display, see “Resetting the printer to factory default settings”
on page 57.

Power button is not lit
These are possible solutions. Try one or more of the following:

Press power button
Make sure the printer is on by pressing

101

Disconnect and reconnect the power cord
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.

2
1
3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the

light is not on, press

Software does not install
These are possible solutions. Try one or more of the following:

Check your operating system
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X
versions 10.34 and 10.4 (not versions 10.0, 10.1, or 10.2).
Note: Windows 2000 users should use Service Pack 3 or later.

Check your system requirements
Check that your computer meets the minimum system requirements listed on the printer box.

Check USB connection
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the

USB symbol.

Check wireless connection
Check that the Wi-Fi indicator light is on. For more information, see “Understanding the parts of the printer” on
page 16.

Reinstall the software
1 Turn off and then restart your computer.
2 Click Cancel on all New Hardware Found screens.
3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

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Reconnect power supply
1 Press

to turn the printer off.

2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press

to turn the printer on.

Disable anti-virus programs
1 Close all open software applications.
2 Disable any antivirus programs.
3 Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.

4 Double-click the CD–ROM drive icon.
5 If necessary, double-click setup.exe.
6 Follow the instructions on the computer screen to install the software.

Uninstall and reinstall software
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”
on page 105.

Page does not print
These are possible solutions. Try one or more of the following:

Check messages
If an error message is displayed, resolve the error before trying to print again.

Check power
If the
light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord
is properly connected to the printer.

Reload paper
Remove and then load paper.

Check ink
Check the ink levels, and install new print cartridges if necessary.

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Check cartridges
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.

1
3 Reinsert the cartridges.

Check printer default and pause settings
1 Do one of the following:
• In Windows Vista, click
Control Panel.
• In Windows XP, click Start.
2 Click Printers Printers and Faxes.
3 Double-click the printer queue device.
4 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• If a check mark does not appear next to Set As Default Printer, you must select the print queue device for
each file you want to print.

Reconnect power supply
1 Press

to turn the printer off.

2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press

to turn the printer on.

Remove and reinstall the software
Uninstall the printer software, and then reinstall it.

Understanding Warning levels
• A green check indicates system requirements were met.
• A yellow question mark indicates system requirements were not met. Most major functions will work, but you
may experience some performance impact.

• A red question mark indicates system requirements were not met. Most major functions may not work.
• A red X indicates system requirements were not met. Installation will not continue.
For proper installation, make sure the computer supports all system requirements. System requirements are located
on the printer box.

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Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.

1 In Windows Vista, click

. In Windows XP or earlier, click Start.

2 Click Programs or All Programs Lexmark 4800 Series.
3 Select Uninstall.
4 Follow the instructions on the computer screen to remove the printer software.
5 Restart the computer before reinstalling the printer software.
6 Click Cancel on all New Hardware Found screens.
7 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Note: If the install screen does not appear automatically after you restart your computer, click Start Run, and
then type D:\setup, where D is the letter of your CD-ROM drive.
If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.

1 In all countries or regions except the United States, select your country or region.
2 Click the links for drivers or downloads.
3 Select your printer family.
4 Select your printer model.
5 Select your operating system.
6 Select the file you want to download, and then follow the directions on the computer screen.

Enabling the USB port
To confirm that the USB port is enabled on the computer:

1 Open the Device Manager.
In Windows Vista:

a Click Control Panel.
b Click System and Maintenance System.
c Click Device Manager.
In Windows XP:

a Click Start.
b Click Control Panel Performance and Maintenance System.
c From the Hardware tab, click Device Manager.
In Windows 2000:

a Click Start.
b Click Settings Control Panel System.
c From the Hardware tab, click Device Manager.
2 Click the plus sign (+) beside Universal Serial Bus Controller.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

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For more information, see the computer documentation.

Solving printer communication problems
The printer and the computer cannot exchange data.
These are possible solutions. Try one or more of the following:

Establish bidirectional communication between the printer and the computer
For more information, see “Bidirectional communication is not established” on page 135.

Make sure the printer is not in sleep mode
If the power light is blinking on and off slowly, the printer is in sleep mode.

1 Unplug the power cable from the wall outlet.
2 Wait ten seconds, and then insert the power cable into the wall outlet.
3 Press

to turn the printer on.

Wireless troubleshooting
How do I find out what type of security my network is using?
You must know the security key and security mode in order to properly set up the printer for use on the wireless
network. To obtain this information, see the documentation that came with your wireless router, see the Web page
associated with the router, or consult the person who set up your wireless network.

Check your security keys
A security key is like a password. All devices on the same network share the same security key.
Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place
for future reference.
The security key must follow the following criteria.

WEP key
• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F and 0–9.
• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.

WPA-PSK or WPA2-PSK key
• Up to 64 hexadecimal characters. Hexadecimal characters are A–F and 0–9.
• Between 8 and 64 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.

Printer is configured correctly, but cannot be found on the network
Make sure:

•
•
•
•

The printer has power and the

light is on.

The printer is within range of the wireless network.
The printer is located away from other electronic devices that may interfere with the wireless signal.
Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server
is communicating over a different, nearby network that uses the same network name.

• The printer has a valid IP address on the network.

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Wireless network printer does not print
These are possible solutions. Try one or more of the following:

Check power
Make sure the

light is on.

Check cable
• Make sure the power cable is connected to the printer and to the electrical outlet.
• Make sure the USB cable or the installation cable is not connected.

Check Wi-Fi indicator light
Make sure the Wi-Fi indicator light is green. If it is not green, see “Wi-Fi indicator light is orange” or “Wi-Fi indicator
light is blinking orange during installation” in “Wireless troubleshooting.”

Check if printer driver is installed
Make sure the printer driver is installed on the computer from which you are sending the print job.

1 Do one of the following:
• In Windows Vista, click:
Control Panel Printers.
• In Windows XP, click:Start Settings Printers and Faxes.
• In Windows 2000 and earlier, click: Start Settings Printers.
If you cannot find the icon for your printer, then the printer driver is not installed.

2 If the printer driver is not installed, insert the installation software CD into your computer.
3 Follow the instructions on the computer screen.
Note: You must install the printer driver on each computer that uses the network printer.

Check if printer is connected to the wireless network
1 Print a network setup page. For more information, see “Printing a network setup page.”
2 Check to see if “Status: Connected” appears under Network Card.

Reboot the computer
Turn off and restart the computer.

Check printer ports
Make sure the correct printer port is selected.

1 Click:
• In Windows Vista:
Control Panel Printers.
• In Windows XP: Start Settings Printers and Faxes.
• In Windows 2000 and earlier: Start Settings Printers.
2 Right-click the Lexmark 4800 Series icon.
3 Click Properties Ports.

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4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and
nnnnnn is the last six numbers of the MAC address of your printer.
Note: The MAC address is located at the back of the printer beside the serial number.

5 If USB is selected instead:
a Select the port name from step 4.
b Click Apply.
c Close the window, and try printing again.

Reinstall software
Uninstall and then reinstall the printer software.
Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that
matches the address on the back of your printer.

Wi-Fi indicator is not lit
These are possible solutions. Try one or more of the following:

Check power
Make sure the printer power light is on. For more information, see “Power button is not lit”.

Remove and reinstall the optional internal print server
Note: This solution does not apply to printers that came with the internal wireless print server already installed.
Reinstall the internal wireless print server. For more information, see “Installing an optional internal wireless print
server”.

Wi-Fi indicator light is blinking orange during installation
When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking
but cannot connect to the network for which it has been configured. The printer may be unable to join the network
because of interference or its distance from the wireless access point (wireless router), or until its settings are
changed.
These are possible solutions. Try one or more of the following:

Make sure the access point is on
Check the access point and, if necessary, turn it on.

Move your wireless access point (wireless router) to minimize interference
There may be temporary interference from other devices such as microwave ovens or other appliances, cordless
phones, baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not
positioned too closely to these devices.

Try adjusting external antennas
Generally, antennas work best if they are pointing straight up. You may find, however, that reception improves if you
experiment with different angles for your printer and/or wireless access point (wireless router) antennas.

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Move your computer and/or printer
Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance
between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally
100–150 feet.
You can find the signal strength of the network on the network setup page. For information on how to print a setup
page, see “Printing a network setup page” on page 34.

Check security keys
Make sure security keys are correct. For more information, see “Check your security keys” on page 106.

Check MAC address
If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need
help finding the MAC address, see “Finding the MAC address” on page 33.

Ping the wireless access point (wireless router) to make sure the network is working
1 If you do not already know it, find the IP address of the access point.
a Click:
• In Windows Vista:
All Programs Accessories Command Prompt.
• In Windows XP and earlier: Start Programs or All Programs Accessories Command
Prompt.

b Type ipconfig.
c Press Enter.
• The “Default Gateway” entry is typically the wireless access point (wireless router).
• The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.

2 Ping the wireless access point (wireless router).
a Click:
• In Windows Vista:
All Programs Accessories Command Prompt.
• In Windows XP and earlier: Start Programs or All Programs Accessories Command
Prompt.

b Type ping followed by a space and the IP address of the wireless access point (wireless router). For
example:
ping 192.168.0.100

c Press Enter.
3 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply
from”. Turn off and restart the printer.

4 If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see
“Request timed out.”
Try the following:

a Click:
• In Windows Vista:
Control Panel Network and Internet Network and Sharing Center
• In Windows XP and earlier: Start Settings or Control Panel Network Connection

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b Select the appropriate connection from the ones shown.
Note: If the computer is connected to the access point (router) by an Ethernet cable, the connection may
not include the word “wireless” in its name.

c Right-click the connection, and then click Repair.

Run the wireless setup again
If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settings
may have changed include your having manually changed your WEP or WPA keys, channel, or other network
settings; or the wireless access point (wireless router) having been reset to factory defaults.
Notes:

• If you change network settings, change them on all the network devices before changing them for the wireless
access point (wireless router).

1 Click:
• In Windows Vista: .
• In Windows XP and earlier: Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Wireless Setup.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.

4 Follow the instructions on the computer screen.

Wi-Fi indicator light is orange
These are possible solutions. Try one or more of the following:

Check cable
Make sure the installation cable is not connected to the printer.

Configure the optional internal wireless print server
Note: This solution does not apply to printers that have a pre-installed internal wireless print server.
If you purchased the optional internal wireless print server after your printer was already set up, see “Configuring
the optional internal wireless print server” in the “Setting up the printer” chapter.

Check network name
Make sure your network does not have the same name as another network near you. For example, if you and your
neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's
network.
If you are not using a unique network name, consult the documentation for your wireless access point (wireless
router) to learn how to set a network name.
If you set a new network name, you must reset the printer and computer SSID to the same network name.
For more information, see “Checking your network name” in the “Wireless troubleshooting” section.

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Check security keys
Make sure security keys are correct. For more information, see “Check your security keys” on page 106.

Wireless printer is no longer working
These are possible solutions. Try one or more of the following:

Check power
• Make sure the printer power light is on. For more information, see “Power button is not lit” in the “Troubleshooting”
chapter.

• Make sure the wireless access point (wireless router) is on.

Move your wireless access point (wireless router) to minimize interference
There may be temporary interference from other devices such as microwaves or other appliances, cordless phones,
baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not positioned
too closely to these devices.

Move your computer and/or printer
Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance
between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally
100–150 feet.
You can find the signal strength of the network on the network setup page. For more information, see “Printing a
network setup page” in the “Networking” chapter.

Check network name
The network name, or SSID (Service Set Identifer) is a setting on a wireless device that allows devices to join the
same wireless network.
For more information, see “Checking your network name” for Windows or Mac in the “Wireless troubleshooting”
section.

Reboot the computer
Turn off and restart the computer.

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Ping the wireless access point
Ping the wireless access point (wireless router) to make sure the network is working.
For more information, see “Ping the access point” for Windows or Mac in the “Wireless troubleshooting” section

Ping the printer
Ping the printer to make sure it is on the network.
For more information, see “Ping the printer” for Windows or Mac in the “Wireless troubleshooting” section.

Run the wireless setup again
If your wireless settings have changed, you will need to run the printer wireless setup again. Some reasons your
settings may have changed include your having manually changed your WEP or WPA keys, channel, or other
network settings, or the wireless access point (wireless router) having been reset to factory defaults.
Notes:

• If you change network settings, change them on all the network devices before changing them for the wireless
access point (wireless router).

• If you have already changed the wireless network settings on your wireless access point (wireless router), you
must change the settings on all the other network devices before you can see them on the network.
For more information, see “Run the Wireless Setup Utility” for Windows or “Run the Wireless Setup Assistant” for
Mac.

Network printer does not show up in the printer selection list during
installation
Check whether the printer is on the same wireless network as the computer
The SSID of the printer must match the SSID of the wireless network.

1 If you do not know the SSID of the network, use the following steps to obtain it before rerunning the Wireless
Setup Utility.

a Enter the IP address of your wireless access point (wireless router) into the Web address field of your
browser.
If you do not know the IP address of the wireless access point (wireless router):
1 Do one of the following:

• In Windows Vista, click
All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command
Prompt.

2 Type ipconfig.
3 Press Enter.
• The “Default Gateway” entry is typically the wireless access point (wireless router).
• The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
b Enter your user name and password when prompted.
c Click OK.
d On the main page, click Wireless or any other selection where settings are stored. The SSID will be
displayed.

e Write down the SSID, security type, and the security keys if they are shown.
Note: Make sure you copy them down exactly, including any capital letters.

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2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Wireless Setup.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.

4 Follow the instructions on the computer screen, including typing in the SSID of the wireless access point (wireless
router) and the security keys when prompted.

5 Store the SSID and the security keys in a safe place for future reference.

Printer cannot connect to the wireless network
These are possible solutions. Try one or more of the following:

Make sure your computer is connected to your wireless access point (wireless router)
• See whether you have access to the Internet by opening your Web browser and accessing any site.
• If there are other computers or resources on your wireless network, check to see if you can access them from
your computer.

Move the computer and/or printer closer to the wireless router
Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for
optimal performance is generally 100–150 feet.
Try setting up the printer again by rerunning the Wireless Setup Utility.

1 Select one of the following:
• In Windows Vista, click .
• In Windows XP and earlier: Click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Wireless Setup.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.

4 Follow the instructions on the computer screen.

Check whether the printer is on the same wireless network as the computer
The SSID of the printer must match the SSID of the wireless network.
If you do not know the SSID of the network, use the following steps to obtain it, and then rerun the Wireless Setup
Utility to set up the printer again.

1 Enter the IP address of your wireless access point (wireless router) into your browser's Web address field.
If you do not know the IP address of the wireless access point (wireless router):

a Click:
• In Windows Vista:
All Programs Accessories Command Prompt.
• In Windows XP and earlier: Start Programs or All Programs Accessories Command
Prompt.

b Type ipconfig.

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c Press Enter.
• The “Default Gateway” entry is typically the wireless access point (wireless router).
• The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.

2 Enter your user name and password when prompted.
3 Click OK.
4 On the main page, click Wireless or other selection where settings are stored. The SSID will be displayed.
5 Write down the SSID, security type, and the security keys if they are shown.
Note: Make sure you copy them down exactly, including any capital letters.

6 Store the SSID and the security keys in a safe place for future reference.

Check your security keys
A security key is like a password. All devices on the same network will share the same security key.

• If you are using the WPA type of security, make sure you entered the correct key. Security keys are case
sensitive.

• If you are using the WEP type of security, you should enter the key as a series of digits (0–9) and letters (A–F).
Note: If you do not know this information, see the documentation that came with the wireless network, or contact
the person who set up your wireless network.

Check your advanced security settings
• If you are using MAC address filtering to limit access to your wireless network, you must add the printer's MAC
address to the list of addresses allowed to connect to your wireless access point (wireless router).

• If you set your wireless access point (wireless router) to issue a limited number of IP addresses, you must change
this so that the printer can be added.
Note: If you do not know how to make these changes, see the documentation that came with the wireless network,
or contact the person who set up your wireless network.

Wireless Setup Utility cannot communicate with the printer during
installation (Windows users only)
These are possible solutions for Windows users. Try one or more of the following:

Check power
If the

light is not on, see “Power button is not lit”.

Check the installation cable
1 Disconnect the installation cable and check it for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the

USB symbol.

3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4 Cancel the software installation.
5 Click Programs or All Programs Lexmark 4800 Series.

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6 Click Wireless Setup Utility.
7 Follow the prompts on the computer screen to reinstall the software.

Checking your network name (Windows users only)
Make sure your network does not have the same name as another network near you. For example, if you and your
neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's
network.
If you are not using a unique network name, consult the documentation for your wireless access point (wireless
router) to learn how to set a network name.
If you set a new network name, you must reset the printer and computer SSID to the same network name.

• To reset the computer network name, see the documentation that came with your computer.
• To reset the printer name:
1 Click Programs or All Programs Lexmark 4800 Series.
2 Click Wireless Setup Utility.
3 Follow the instructions on the computer screen, and enter the new network name when prompted.

Ping the access point
1 If you do not already know it, find the IP address of the wireless access point (wireless router).
a Do one of the following:
• In Windows Vista, click
All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
b Type ipconfig.
c Press Enter.
• The “Default Gateway” entry is typically the wireless access point (wireless router).
• The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
2 Ping the wireless access point (wireless router).
a Do one of the following:
• In Windows Vista, click
All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
b Type ping followed by a space and the IP address of the wireless access point (wireless router). For
example:
ping 192.168.0.100

c Press Enter.
3 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply
from”. Turn off and restart the printer.

4 If the wireless access point (wireless router) does not respond, after several seconds you will see “Request
timed out.”

a Do one of the following:
• In Windows Vista, click the

Control Panel Network and Internet Network and Sharing

Center.

• In Windows XP, click Start Settings or Control Panel Network Connection.

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c Right-click the connection, and then click Repair.

Ping the printer
1 Do one of the following:
• In Windows Vista, click
All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
2 Type ping followed by the IP address of the printer. For example,
ping 192.168.0.25

3 Press Enter.
4 If the printer responds, you will see several lines appear that start with “Reply from”.
Turn off and restart the printer, and then try resending your print job.

5 If the printer does not respond, you will see “Request timed out.”
a Check that the computer has a wireless IP address.
1 Do one of the following:
• In Windows Vista, click
All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command
Prompt.
2 Type ipconfig.
3 Press Enter.
4 Check the Windows IP Configuration screen that appears for the wireless IP address of the computer.
Note: Your computer may have an IP address for a wired network, a wireless network, or both.

5 If your computer does not have an IP address, see the documentation that came with your wireless
access point (wireless router) to learn how to connect your computer to the wireless network.

b The printer may need to be reconfigured for new wireless network settings. For more information, see “Run
the Wireless Setup Utility”.

Run the Wireless Setup Utility (Windows users only)
1 Click Programs or All Programs Lexmark 4800 Series.
2 Click Wireless Setup Utility.
Note: You may be prompted to connect the printer to the computer again using the installation cable as part of
the setup process.

3 Follow the instructions on the computer screen.

Changing wireless settings after installation
To change your password, network name, or other wireless setting, rerun the wireless setup. For more information,
see “Run the Wireless Setup Utility” for Windows or the “Run the Wireless Setup Assistant” for Mac.

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Resetting an internal wireless print server to factory default settings
1 From the control panel, press

repeatedly until Setup appears.

2 Press .
3 Press

repeatedly until Network Setup appears.

repeatedly until Reset Network Adapter Defaults appears.

4 Press .
5 Press
6 Press .
The following message appears: This will reset all wireless network settings. Are you
sure?

7 Press

to select Yes.

The message Clearing Network Settings appears.

Check printer ports (Windows users only)
Make sure the correct printer port is selected.

1 Click Start Control Panel Printers.
2 Right-click Lexmark XXXX, where XXXX is the model series number of your printer.
3 Click Properties Ports.
4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and
nnnnnn is the last six numbers of the MAC address of your printer.
Note: The MAC address is located at the back of the printer beside the serial number.

5 If USB is selected instead:
a Select the port name from step 4.
b Click Apply.
c Close the window, and try printing again.

Print troubleshooting
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled
digital camera
Make sure photo size and paper size are set correctly
The printer displays Paper Mismatch when your chosen photo size does not match the paper size that is set. This
typically happens when you are trying to print from your PictBridge-enabled digital camera. You may have left the
printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a
print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in. or
10 x 15 cm, depending on the typically used photo size for your country or region.

• Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.
• If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on
the PictBridge-enabled digital camera.

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• If your camera does not allow you to change the paper size setting, use the control panel to change the paper
size to 4 x 6 in. (10 x 15 cm).

1 Insert the USB cable that came with your camera into the camera, and insert the other end into the PictBridge
port on the front of the printer.

2 Turn the camera on, and choose your first photo using the camera control panel.
3 Wait for PictBridge Printing to appear on the display of the printer control panel.
Notes:

– If Paper Mismatch appears, press to make changes in the Paper Handling screen.
– Press
or
to return to the Photo Print Settings Menu.
4 Press

5 Press

repeatedly until Photo Size appears.

repeatedly until 10 x 15 cm or 4 x 6 in. appears.

repeatedly until Paper Setup appears.

repeatedly until Paper Size appears.

repeatedly until 10 x 15 cm or 4 x 6 in. appears.

6 Press .
7 Press
8 Press .
9 Press
10 Press .
11 Press
12 Press .
13 Press

14 Press .
15 Press Start Color or Start Black.

Improving print quality
These are possible solutions. Try one or more of the following:

Check paper
• Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best
results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo
Paper. Your print cartridges are not compatible with this type of paper.

• Use a paper that is a heavier weight or bright white.

Select a higher print quality
1 Press

to choose Copy, Scan, or Photo.

repeatedly to chooseQuality.

repeatedly to choose the quality that you want.

2 Press .
3 Press
4 Press .
5 Press
6 Press .

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Check print cartridges
If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 97. If print quality has
not improved, continue to the next step.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 97.
If print quality has not improved, continue to the next step.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on
page 96. If print quality has not improved, continue to the next step.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
on page 97.
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”
on page 99.

Poor text and graphic quality
•
•
•
•
•

•
•
•
•

Blank pages
Dark print
Faded print
Incorrect colors

Skewed lines
Smudges
Streaks
White lines in print

Light and dark bands in print

These are possible solutions. Try one or more of the following:

Check ink
Check the ink levels, and install new print cartridges if necessary.

Remove sheets as they are printed
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it
to dry:

•
•
•
•
•
•
•

Documents with graphics or images
Photo paper
Heavyweight matte or glossy paper
Transparencies
Labels
Envelopes
Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Use a different brand of paper
Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other
high-quality images, for best results use Lexmark photo papers.

Check paper condition
Use only new, unwrinkled paper.

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Removing and reinstalling the software
Software may not be installed correctly.

Poor quality at the edges of the page
These are possible solutions. Try one or more of the following:

Check minimum print settings
Unless you are using the borderless feature, use these minimum print margin settings:

• Left and right margins:
– 6.35 mm (0.25 in.) for letter-size paper
– 3.37 mm (0.133 in.) for all paper sizes except letter
• Top margin: 1.7 mm (0.067 in.)
• Bottom margin: 12.7 mm (0.5 in.)

Select the Borderless print feature
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print Layout.
4 Click Borderless.

Select the Borderless resize feature (when copying)
1 From the control panel, press

repeatedly to choose Copy.

2 Press .
3 Press

repeatedly to choose Resize.

repeatedly to choose Borderless.

4 Press .
5 Press
6 Press .
7 Press Start, or press

to temporarily save settings.

Select the Borderless photo feature (when printing photos)
1 From the control panel, press

repeatedly to choose Photo.

2 Press .
3 Press

repeatedly to choose Layout.

4 Press .
5 Press

repeatedly to choose Borderless.

6 Press .
7 Press Start, or press

to temporarily save settings.

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Make sure you use photo paper
Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when
you are printing on plain paper.

Make sure the paper size matches the printer setting
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Paper Setup.
4 Check the paper size.

Print speed is slow
These are possible solutions. Try one or more of the following:

Maximize computer processing speed
• Close all applications not in use.
• Minimize the number and size of graphics and images in the document.
• Remove as many unused fonts as possible from your system.

Add memory
Consider purchasing more RAM.

Select a lower print quality
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Quality/Copies.
4 From the Quality/Speed area, select a lower print quality.

Remove and reinstall the software
It is sometimes helpful to remove the existing printer software and reinstall it.

Partial document or photo prints
These are possible solutions. Try one or more of the following:

Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Check paper size
Make sure the paper size being used matches the document or photo size you selected.

Photo smudges or scratches
To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.

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Checking the print cartridges
Are the print cartridges properly installed?
For more information, see “Installing print cartridges” on page 94.

Are the sticker and tape removed from the cartridges?
Lift the scanner unit. Press down on the cartridge carrier latches to raise the cartridge carrier lids.

Are the cartridges low on ink?
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
4 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information,
see “Installing print cartridges” on page 94.
For cartridge-ordering information, see “Ordering supplies” on page 99.

Ink levels seem incorrect
These are possible solutions. Try one or more of the following:

Are you printing graphics or photos?
When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses
more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.

Are you printing a large file?
The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the
beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing
a large file.

Ink levels seem to go down too quickly
These are possible solutions. Try one or more of the following:

Are you printing photos or documents with a large number of graphics?
Because photos and graphics require more ink than text documents, ink usage increases when you print photos or
graphics.

Are you printing with the Best Quality/Speed setting?
To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper. All other paper
types print best at a lower Quality/Speed setting. Use the Quick Print or Normal setting to print most text documents.

A blank or incorrect page prints
Remove the sticker and tape from the print cartridges
Lift the scanner unit, and remove the print cartridges from the print cartridge carrier. Make sure the sticker and tape
are removed from the print nozzles located on the bottom of the cartridges.

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Make sure the cartridges are properly installed
With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,
make sure it is properly installed in the right carrier. If you are using a black or photo cartridge, make sure it is properly
installed in the left carrier.

Check the USB connection
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the

USB symbol. Plug the long, flat end of the USB cable into this port.

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the

light is on.

Close other open files before printing
Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page
when too many files are open in the same program.

Characters on printout are missing or unexpected
These are possible solutions. Try one or more of the following:

Make sure the fonts are applied correctly in the program
Most programs do not print a stretched or resized font.

Make sure the TrueType font is available on the computer
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to
be printed; make sure the font is a TrueType font. See the program documentation for more information.

Make sure the document was formatted or created for the printer
Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that
created the document to fix these problems, and then save the changes for the next time you print.

Colors on printout are faded or differ from colors on the screen
Check the following. When you think you have solved the problem, test the solution by sending a document to print.

Are the color and print speed settings correct?
You may need to adjust the color and print speed.

Are the print cartridges low on ink?
1 Do one of the following:
• In Windows Vista, click
Control Panel.
• In Windows XP or 2000, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.

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3 Click Solution Center.

4 If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.

Glossy photo paper or transparencies stick together
Do photos or transparencies dry and stick together on the paper exit tray?
Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before
stacking. It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most
printouts.

Are you using a transparency or photo paper designed for an inkjet printer?
For information on ordering supplies, see “Choosing compatible specialty paper types” on page 50.

Page prints with different fonts
Make sure the correct printer is selected
When printing from an application, make sure the selected printer is the correct printer you want to use to print your
job.
It is useful to have the default printer set to be the printer you use most often for printing.

Make sure the fonts are applied correctly in the program
Most programs do not print a stretched or resized font.

Print is too dark or smudged
These are possible solutions. Try one or more of the following:

Make sure the ink dry before handling the paper
Remove the paper as it exits, and let the ink dry before handling.

Make sure the Quality/Speed setting is appropriate for the paper type loaded in the printer
The Photo Quality/Speed setting may cause smearing if used with plain paper. If you are using plain paper, try using
the Normal setting.

Make sure the print cartridge nozzles are clean
You may need to clean the print cartridge nozzles.

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Printed characters are improperly formed or are not aligned correctly
Have you added spaces at the left margin?
If the print is not aligned correctly, make sure you have not added spaces by pressing Enter or the spacebar (hardcoded spaces).

Do you need to align the print cartridges?
The cartridges may be out of alignment.

Are the print cartridges clean?
You may need to clean the print cartridge nozzles.

Printouts have alternating bands of light and dark print
If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print, it is
printing data faster than the computer can send it. Banded printing occurs when the printer pauses frequently. You
may need to change the printer software settings, or the problem may be that the printer and the computer are not
able to communicate properly.

Are the printer and the computer able to communicate data?
Check the printer status:

1 Do one of the following:
• In Windows Vista, click
Control Panel.
• In Windows XP or 2000, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
4 If the Printer Status is:
• Cannot Communicate, the problem could be hardware or printer software settings.
• Ready or Busy Printing, the problem may be with the printer software settings.

Transparencies or photos contain white lines
Adjust the Quality/Speed settings
1 With a document or photo open, click File Print.
2 Click Properties, Preferences, Options, or Setup.

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3 From the Quality/Copies tab, select:
• Photo when printing photos
• Normal when printing transparencies

Check the program settings
Use a different fill pattern in the program. For more information, see the program documentation.

Perform maintenance on the print catridges
You may need to clean the print cartridge nozzles.

Vertical straight lines are not smooth
Adjust the Quality/Speed settings
1 With a document or photo open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Quality/Copies tab, select:
• Photo when printing photos
• Normal when printing transparencies

Align the print cartridges
1 Do one of the following:
• In Windows Vista, click
Control Panel.
• In Windows XP or 2000, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
4 Click the Maintenance tab.
5 Click Align to fix blurry edges.

White lines appear in graphics or solid black areas
Adjust the Quality/Speed settings
• For excellent print quality and reduced print speed, select Photo.
• For good print quality and average print speed, select Normal.
• For reduced print quality and faster print speed, select Quick Print.

Adjust the program settings for the document
Use a different fill pattern in the program. For more information, see the program documentation.

Perform maintenance on the print catridges
You may need to clean the print cartridge nozzles.

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Checking the printer status
Windows Vista users only
1 Click

Control Panel Printer.

2 Make sure:
• The printer icon does not say Paused. If the printer is paused, right-click the icon, and then click Resume
Printing.

• The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online.
• The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click
the icon, and then click Set as Default.

Windows XP users only
1 Click Start Settings Printers and Faxes.
2 Make sure:
• The printer icon does not say Paused. If the printer is paused, right-click the icon, and then click Resume
Printing.

Windows 2000 users only
1 Click Start Settings Printers.
2 Right-click the Lexmark 4800 Series icon.
3 Make sure:
• Set as Default Printer is selected.
• Pause Printing is not selected.
• Use Printer Offline is not selected.

Settings are not saved
These are possible solutions. Try one or more of the following:

Change time-out settings
If you press to select a setting, an * appears next to the selected setting. The printer reverts to the default setting
after two minutes of inactivity or if the printer is turned off.

Save settings
If you press

to select a setting, an * appears next to the selected setting.

Checking printer readiness
The printer may not be ready to print. Check the following. When you think you have solved the problem, test the
solution by sending a document to print.

Make sure the printer has paper and is properly loaded
Make sure you have followed the correct loading instructions for your printer.

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Remove the sticker and tape from the print cartridges
1 Lift the scanner unit.
2 Remove the print cartridges from the print cartridge carrier.
3 Make sure the sticker and tape are removed from the bottom and back of the cartridges.

Do the print cartridges have ink?
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.

Check the USB connection
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the

USB symbol. Plug the long, flat end of the USB cable into this port.

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the

light is on.

Checking the Spool Settings for banner printing
Banner printing is not possible if certain Spool Settings are selected. Verify that you have the right settings selected.

1 For Windows Vista, click

Control Panel Printer.

For Windows XP, click Start Settings Printers or Printers and Faxes.

2 Right-click the Lexmark 4800 Series icon.
3 Select Properties.
4 Click the Advanced tab.
5 At the bottom of the Advanced tab, click Print Processor.
6 Verify that the Default data type is LEMF. If it is not, select LEMF from the available choices, and then click
OK.

Resolving font problems
Have you applied the fonts correctly in the program?
Most programs do not print a stretched or resized font.

Is the font a TrueType font? Is it available on the computer?
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to
be printed; make sure the font is a TrueType font. See the program documentation for more information.

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Was the document formatted or created for the printer?
Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that
created the document to fix these problems, and then save the changes for the next time you print.

Printer is busy printing another job
Wait until the printer has finished printing all other print jobs before sending this job to print.

Ready or Busy Printing is listed as the status
If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are
attempting to print, try the suggestions below. Next, test the solution by sending a document to print.

Is there a problem with the connections?
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the

USB symbol. Plug the long, flat end of the USB cable into this port.

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the

light is on.

Do you need to adjust the Quality/Speed settings?
Select Photo from the Quality/Copies tab in Printing Preferences.

1 Click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Quality/Copies tab, make changes as needed.
4 Click OK to close any dialog boxes that are open.

Is the problem with the program?
Try printing a different image. If it prints correctly, the problem may be with the program you are using. For more
information, see the program documentation.

Printing a test page
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
4 From the Maintenance tab, click Print a test page.
5 Compare the printed page to the image displayed on the computer screen. If the printed image matches the
image displayed on the screen, then you are finished.

6 If the test page did not print at all or has quality problems, attend to any error messages that appear on the
screen.

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Test page does not print
These are possible solutions. Try one or more of the following:

Make sure the printer is receiving power
If

is not on, the printer may not be receiving power.

• Press .
• Plug the printer into a different electrical outlet.
• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

Check the USB connection
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the

USB symbol. Plug the long, flat end of the USB cable into this port.

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the

light is on.

Make sure the cartridges are properly installed
With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,
make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure
it is properly installed in the left carrier.
Make sure the sticker and tape are removed from the print cartridges:

1 Lift the scanner unit.
2 Remove the print cartridges from the print cartridge carrier.
3 Make sure the sticker and tape are removed from the bottom and back of the print cartridges.

Try printing a test page again
1 Do one of the following:
• In Windows Vista, click
Control Panel.
• In Windows XP or 2000, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center.
4 Click the Maintenance tab.
5 Click Print a test page.

External print server is not working
If there is an external device connected between the computer and the printer, make sure it supports bidirectional
communication.
Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there
may be a problem with the print server. See the documentation that shipped with the print server.
There may be a problem with the USB cable. Try a different cable.

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Duplex unit does not operate correctly
These are possible solutions. Try one or more of the following:

Check paper size and type
Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic
duplexing, use only letter- or A4-size plain paper.

Check for paper jams
Check for and clear any paper jams. For more information, see “Paper jam in the duplex unit” on page 139.

Make sure the duplex unit is properly installed
Remove the duplex unit and reinstall it. For more information, see “Paper jam in the duplex unit” on page 139.

Removing an external print server
1 Press

to turn the printer off.

2 Make sure the power to the print server is off.
3 Remove the USB cable from the external print server.
4 Disconnect the external print server from the computer.
5 Connect the printer USB cable to the printer.
6 Press

to turn the printer back on.

Cable is not connected, is loose, or is damaged
The printer cable must be fully connected and undamaged for proper communication.

Make sure the USB cable is connected to the USB port on the back of the computer
The USB port on the back of the computer is marked by
port.

. Plug the long, flat end of the USB cable into this

Make sure the other end of the USB cable is connected to the back of the printer
Plug the smaller, more square end of the USB cable into the back of the printer.

Make sure the cable is not damaged or loose
Make sure:

• The USB cable is not damaged.
• The
light is on.
For more information, see the related topic below.

Printer is plugged in but does not print
These are possible solutions. Try one or more of the following:

Make sure the printer is set as the default printer
Try printing a test page.

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Make sure the print queue is ready to print
Make sure the printer is set as the default printer and is not being held or paused.

Printer is trying to print to File
If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure
the printer is attached with a USB cable to a USB port on the computer.
To verify the USB port:

1 In Windows Vista, click

Control Panel Printers (under Hardware and Sound).

In Windows XP, click Start Settings Printers and Faxes.

2 Right-click the Lexmark 4800 Series icon.
3 From the sidebar menu, select Properties.
4 Click the Ports tab.
5 Make sure:
• The port is set to a USB port.
• File is not set as the port.
If the document still does not print, then the USB port may not be enabled in the computer. For more information,
see the related topic, “Enabling the USB port.”

Cannot print documents from a memory card or flash drive
Check the type of files contained on the memory card or flash drive
The printer recognizes:

• Files that have the following extensions:
– .doc (Microsoft Word)
– .xls (Microsoft Excel)
– .ppt (Microsoft PowerPoint)
– .pdf (Adobe Portable Document Format)
– .rtf (Rich Text Format)
– .docx (Microsoft Word Open Document Format)
– .xlsx (Microsoft Excel Open Document Format)
– .pptx (Microsoft PowerPoint Open Document Format)
– .wps (Microsoft Works)
– .wpd (WordPerfect)
• Photos

Check the memory card or flash drive
Make sure the memory card or flash drive is not corrupted. Remove memory devices properly from the printer to
avoid corruption or loss of data.

Check network connections and power
Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer
are turned on. You cannot print documents from a memory card or flash drive through a wireless network.
Applications supporting the formats listed above must be on the connected computer.

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Cannot print from digital camera using PictBridge
These are possible solutions. Try one or more of the following:

Enable PictBridge printing from camera
Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect,
the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of
the printer. For more information, see the digital camera documentation.

Make sure the camera is a PictBridge-enabled digital camera
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to
determine whether it is PictBridge-enabled.

Check USB cable
Use only the USB cable that came with the camera.

Remove memory cards
Remove any memory cards from the printer.

Check messages
If an error message appears on the display, see “Error messages on the computer screen” on page 153.

Printer cannot communicate with computers over peer-to-peer network
These are possible solutions. Try one or more of the following:

Check the status of the host computer and printer
Make sure:

• The host computer is on and is directly connected to the printer.
• The host computer can print to the printer.
• The printer is shown as Shared in the Printers and Faxes folder (Windows XP and Windows 2000) or Printers
folder (Windows Vista) on the host computer.

Check the printer status
Windows Vista users:

1 Click:
• (default Start menu)
• (Classic Start menu)

Settings Printers.
Control Panel Printers.

2 Right-click the Lexmark 4800 Series icon.
3 Click Sharing.
4 Click Change Sharing Options, and confirm the Windows prompt.
5 Select Share this printer, and then give the printer a distinctive name.
6 Click OK.

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Windows XP users:

1 Click Start Settings Printers and Faxes.
2 Right-click the Lexmark 4800 Series icon.
3 Click Sharing.
4 Select Share this printer, and then give the printer a distinctive name.
5 Click OK.
Windows 2000 users:

1 Click Start Settings Printers.
2 Right-click the Lexmark 4800 Series icon.
3 Click Sharing.
4 Select Shared as, and then give the printer a distinctive name.
5 Click OK.

Try to locate the printer from the remote computer
If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the
remote computer.
Windows 2000, Windows XP, or Windows Vista users:

1 Open the Printers or Printers and Faxes folder.
2 Right-click the Lexmark 4800 Series icon.
3 Click Properties.
4 Click the Ports tab, and then click the Add Port button.
5 Select Local Port, and then click the New Port button.
6 Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive
printer name.
The name should be in the form \\server\printer.

7 Click OK.
8 Click Close.
9 Make sure the new port has been selected on the Ports tab, and then click Apply.
The new port is listed with the printer name.

10 Click OK.

Restart the host computer and the remote computer
Try printing again.

Printer is not able to communicate with the computer
The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the

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light is on.

Problems when copying, scanning, or faxing
Close other software
Close all programs not being used.

Change the scanning resolution to a lower value
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Productivity Studio icon.
3 From the left pane of the Welcome screen, click Scan.
4 Click Custom Settings.
5 Select a lower scan resolution.
6 Click Start.

Is the original document loaded correctly on the scanner glass?
• Make sure the original document is placed in the upper left corner of the scanner glass.
• Place the item you want to copy facedown on the scanner glass.
• Make sure the upper left corner of the front of the item lines up with the arrows in the corner of the scanner glass.

Wrong printer is attached
The printer attached to the computer is not the correct printer. See the setup documentation for help attaching the
printer.

Updating the printer software
The printer software needs to be updated to run properly.

1 Start Windows.
2 When the desktop appears, insert the software CD for Windows.
The installation screen appears.

3 Click Install.
4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software.

Bidirectional communication is not established
The printer and computer may not be able to exchange data.
These are possible solutions. Try one or more of the following:

Check the USB connection
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the

USB symbol. Plug the long, flat end of the USB cable into this port.

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the

135

light is on.

Make sure the printer is receiving power
If the

button is not lit, the printer may not be receiving power.

• Plug the printer into a different outlet.
• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

Make sure the external print server is working
If the printer is connected to an external print server, the problem may be with this print server. Check to make sure
the device is working properly and that the printer is connected to the network.

Experiencing poor quality or incorrect output
See the topic that best describes the problem.

•
•
•
•
•
•
•
•
•
•

Print is too dark or smudged
Vertical straight lines are not smooth
White lines appear in graphics or solid black areas
Characters are missing or unexpected
Colors on printout are faded or differ from colors on the screen
Printouts have alternating bands of light and dark print
Page prints with different fonts
Printed characters are improperly formed or are not aligned correctly at the left margin
Transparencies or photos contain white lines
Glossy photo paper or transparencies stick together

Checking the port setting
1 Click Start Settings Printers or Printers and Faxes.
2 Right-click the Lexmark 4800 Series icon.
3 From the sidebar menu, select Properties.
4 Click the Details tab if you are using Windows 98/Me, or click the Ports tab if you are using Windows 2000 or
Windows XP.

5 Make sure:
• The port is set to a USB port.
• File is not set as the port.

Jams and misfeeds troubleshooting
How to clear and avoid paper jams
To clear the paper path:

1 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the
scanner unit to open the printer.

2 Pull the paper out.
3 Close the scanner unit.

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4 Press .
5 Reprint any missing pages.
To avoid paper jams, do not force paper into the printer.

Paper jam in the printer
Eject the paper automatically
To remove the paper jam, eject the paper:

1 Press and hold .
2 Remove the paper from the paper exit tray.

Remove the paper manually
1 Press

to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.
3 Press

to turn the printer back on.

Paper jam in the paper support
1 Press

to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.
3 Press

to turn the printer back on.

Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:

Check paper condition
Use only new, unwrinkled paper.

Check paper loading
• Load a smaller amount of paper into the printer.
• Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)
See “Loading paper” on page 41 and its related topics for information about:

• Maximum loading amounts per paper type
• Specific loading instructions for supported paper and specialty media

Remove each page as it is printed
Remove each page as it exits, and let it dry completely before stacking.

137

Adjust the paper guides
Adjust the paper guides:

• When using media less than 8.5 inches wide
• To rest against the edges of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media
These are possible solutions. Try one or more of the following:

Check for paper jams
Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on
page 136.

Check media loading
• Verify that the specialty media is loaded correctly. For more information, see “Loading paper” on page 41.
• Try loading one page, envelope, or sheet of specialty media at a time.

Check printer default and pause settings
1 In Windows Vista, click

Control Panel Printers (under Hardware and Sound).

In Windows XP, click Start Settings Printers and Faxes.

2 Double-click the print queue device.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• If a check mark does not appear next to Set As Default Printer, you must select the print queue device for
each file you want to print.

Banner paper jams
These are possible solutions. Try one or more of the following:

Clear banner paper jams
1 Press

to turn off the printer.

2 Remove the jammed banner paper from the printer.

Review banner printing checklist
• Use only the number of sheets needed for the banner.
• Select the following settings to enable the printer to feed paper continuously without jamming:
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Select the Paper Setup tab.
4 From the Paper Size area, select Banner.

138

5
6
7
8

Select Letter Banner or A4 Banner as the paper size.
Select Portrait or Landscape.
Click OK.
Click OK or Print.

Paper continues to jam
Are you using paper designed for an inkjet printer?
Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into
the printer. For more information, see “Choosing compatible specialty paper types” on page 50.

Are you loading the paper correctly?
For more information, see “Loading paper” on page 41.
Note: Do not force paper into the printer.

Paper jam in the duplex unit
1 Push down on the duplex latch as you grasp the duplex unit.

2 Pull out the duplex unit.

139

3 Firmly grasp the paper, and gently pull it out.

4 Push down on the duplex latch as you reinstall the duplex unit.

5 Press .
6 On your computer, delete or stop the print job, and then try resending the print job again.

Memory card troubleshooting
Memory card cannot be inserted
These are possible solutions. Try one or more of the following:

Check memory card type
Make sure that the type of memory card you are using can be used in the printer.

Check memory card placement
Make sure you have inserted the memory card in the correct slot.

Nothing happens when memory card is inserted
These are possible solutions. Try one or more of the following:

Reinsert the memory card
The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.

Check memory card placement
Make sure you have inserted the memory card in the correct slot. For more information, see “Inserting a memory
card” on page 60.

140

Check memory card type
Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting
a memory card” on page 60.

Check to see if the memory card is damaged
Check that there is no obvious damage to the memory card.

Check to see if the memory card contains photos
Insert a memory card that contains photos.

Make sure the USB cable is connected
If the printer is connected to the computer through a USB cable:

1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the

USB symbol.

Check the network connection
If the printer and computer are connected over a network, make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.

Photos do not transfer from a memory card across a wireless network
These are possible solutions. Try one or more of the following:

Select the printer on your wireless network
Windows users only
If you have more than one printer and use Windows, you must select your wireless network printer.

1 Do one of the following:
• In Windows Vista, click
Control Panel Printers.
• In Windows XP and earlier, click Start Settings Printers and Faxes.
2 From the list shown, select the printer on your wireless network.
Note: To select the printer, right click the printer, and then select Set as Default Printer.

3 Insert the memory card in the printer.
4 From the control panel, press .
5 Press

to choose Select Computer.

6 Press .
7 From the list shown, select the computer on your wireless network.
8 Follow the prompts on the computer screen. For more information, see the “Working with photos” chapter in the
User's Guide: Comprehensive Version.

141

Check memory card placement
Make sure you inserted the memory card into the correct slot.

Check memory card type
Make sure that the type of memory card you are using can be used in the printer.

Check to see if the memory card is damaged
Check to see that there is no obvious damage to the memory card. Remove memory cards properly from the printer
to avoid corruption of data.

Check to see if the memory card contains photos
Insert a memory card that contains photos. The printer reads photos that are in the JPEG format. For more
information, see the documentation that came with your camera.

Check to see if your printer or the computer is turned on
Make sure that your printer and your computer are turned on. Make sure that Windows is open.

Check to see if your wireless connection is active
Make sure that your wireless network is connected and active.
Note: If your wireless connection is down, use your configuration cable to connect your printer to your computer.

Copy troubleshooting
Copier does not respond
These are possible solutions. Try one or more of the following:

Check messages
Resolve all error messages.

Check power
If the
light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord
is properly connected to the printer.

Scanner unit does not close
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.

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Poor copy quality
•
•
•
•
•
•

•
•
•
•
•

Blank pages
Checkerboard pattern
Distorted graphics or pictures
Missing characters
Faded print

Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print

Dark print

These are possible solutions. Try one or more of the following:

Check messages
If an error message is displayed, see “Error messages on the computer screen” on page 153.

Check ink
Check the ink levels, and install a new print cartridge if necessary.

Clean the scanner glass
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Review steps to improve print quality
See “Improving print quality” on page 118.

Adjust the brightness of the copy
1 Load the document facedown on the scanner glass.
2 From the control panel, press

repeatedly to choose Copy.

3 Press .
4 Press

repeatedly to choose Lighter/Darker.

5 Press

repeatedly to lighten or darken the copy.

6 Press Start.

Check quality of original document
If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Are you scanning from photo or glossy paper, a magazine, or a newspaper?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy
patterns from scanned photos, magazines, or newspapers” on page 70.

Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

143

Copied item does not match the original item
Is the original document loaded correctly on the scanner glass?
• Make sure the original document is placed in the lower right corner of the scanner glass.
• Place the item you want to copy facedown on the scanner glass.
• Make sure the lower right corner of the front of the item lines up with the arrows in the lower right corner of the
scanner glass.

PRI
NTI

Partial document or photo copies
These are possible solutions. Try one or more of the following:

Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Check paper size
Make sure the paper size being used matches the size you selected.

Check Original Size setting
Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.

Scan troubleshooting
Scanner does not respond
These are possible solutions. Try one or more of the following:

Check messages
Resolve all error messages.

Check power
If the
light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord
is properly connected to the printer.

144

Check printer default and pause settings
1 Do one of the following:
• In Windows Vista, click
Control Panel.
• In Windows XP, click Start.
2 Click Printer or Printers and Faxes.
3 Double-click the printer you want to check.
4 Click Printer.
5 Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer,
you must select the correct printer from a list each time you print.

Removing and reinstalling the software
For more information, see “Removing and reinstalling the software” on page 105.

Scan was not successful
These are possible solutions. Try one or more of the following:

Check USB cable connection
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the

USB symbol.

Restart computer
Turn off and then restart your computer.

Scanning takes too long or freezes the computer
These are possible solutions. Try one or more of the following:

Close other software
Close all programs not being used.

Change the scanning resolution to a lower value
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Productivity Studio icon.
3 From the Welcome Screen, click Scan.
4 Click Custom Settings.
5 From the Scan Resolution drop-down list, select a lower scan resolution.
6 Click Start.

145

Poor scanned image quality
These are possible solutions. Try one or more of the following:

Check messages
If an error message is displayed, see “Error messages on the printer display” on page 147.

Clean the scanner glass
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Adjust the quality of the scan
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Productivity Studio icon.
3 From the Welcome screen, click Scan.
4 Click Custom Settings.
5 Select a higher scan resolution.
6 Click Start.

Review steps to improve print quality
See “Improving print quality” on page 118.

Check quality of original document
If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Partial document or photo scans
These are possible solutions. Try one or more of the following:

Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Check paper size
Make sure the paper size being used matches the size you selected.

Check Original Size setting
Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning.

Cannot scan to a computer over a network
See “Scanning to a computer over a network using the control panel” on page 89.

146

Error messages on the printer display
Alignment Error
These are possible solutions. Try one or more of the following:

Remove tape from print cartridge
1 Remove the print cartridge.
2 Make sure the sticker and tape have been removed.

1
3 Reinsert the cartridge.
4 Press

to align the cartridge.

For more information, see “Aligning print cartridges” on page 97.

Use new paper
Load only plain, unmarked paper for aligning the cartridge.
The printer will read any markings on used paper, which could cause the alignment error message to appear.

Cartridge Error (1102, 1203, 1204, or 120F)
1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the

button is not lit, press

6 Reinsert the print cartridges and close the cartridge carrier lids.
7 Close the scanner unit.
If the error does not reappear, the problem has been corrected.
If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to
determine which cartridge is not working properly.

1 Remove the print cartridges, and close the cartridge carrier lids.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the

button is not lit, press

6 Reinsert the black (or photo) print cartridge and close the cartridge carrier lid.
7 Close the scanner unit.

147

8 If the error:
• Reappears, replace the black (or photo) print cartridge with a new one, close the cartridge carrier lid, and
close the scanner unit.

• Does not reappear, reinsert the color print cartridge, close the cartridge carrier lid, and close the scanner
unit.

9 If the error reappears, replace the color print cartridge with a new one, close the cartridge carrier lid, and close
the scanner unit.

Black Ink Low / Color Ink Low / Photo Ink Low
1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
To order supplies, see “Ordering paper and other supplies” on page 99.

2 Press

to continue.

Clear Carrier Jam
Remove any obstructions
1 Raise the scanner unit.
2 Remove any objects blocking the path of the print cartridge carrier.
3 Make sure the cartridge carrier lids are closed.

PRIN

TING

4 Close the scanner unit.
5 Press .

Cover Open
Make sure that the scanner unit is closed.

Error 1104
1 Remove the print cartridges.
2 Reinstall the black cartridge or the photo cartridge in the left carrier.
3 Reinstall the color cartridge in the right carrier.

Invalid Device
The device attached to the printer is not supported.
Attach a supported device, or use other printer features.

148

Left Cartridge Error / Right Cartridge Error
This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge).

1 Remove the indicated print cartridge and close the cartridge carrier lid.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the

button is not lit, press

6 Reinsert the print cartridge and close the cartridge carrier lid.
7 Close the scanner unit.
8 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner
unit.

Left Cartridge Incorrect / Right Cartridge Incorrect
1 Remove the indicated print cartridge and close the cartridge carrier lid.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the

button is not lit, press

Left Cartridge Missing / Right Cartridge Missing
One or both print cartridges are missing or not installed properly. For more information, see “Installing print cartridges”
on page 94.
Notes:

•
•
•
•

You can make a color copy with only the color cartridge installed.
You can print a black-and-white document with only the black cartridge installed.
You cannot copy or print when only the photo cartridge is installed.
To remove the error message, press

149

Memory Failure
These are possible solutions. Try one or more of the following:

Reduce memory use
If applicable:

• Print pending received faxes.
• Send fewer pages.

Select the After Dial setting
1 From the desktop, double-click the Productivity Studio icon.
2 From the Welcome Screen, click Fax History and Settings.
3 Click Adjust speed dial list and other fax settings.
4 Click the Dialing and Sending tab.
5 From the “Sending options” area, select After Dial from the “When to scan document” section.
6 Click OK.
7 Resend the fax.

No images have been selected
You have not selected any of the options on step 1 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in your selected circle or circles.
2 Press

to continue.

No photo/paper size selection has been made
You have not selected any of the options on step 2 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in your selected circle or circles.
2 Press

to continue.

Could not detect a proof sheet
The document placed on the scanner glass is not a valid proof sheet. For more information, see “Printing photos
stored on a memory device using the proof sheet” on page 74.

No proof sheet information
The photo proof sheet you printed and scanned is no longer valid.
You may have removed the memory card or flash drive from the printer, or turned off the printer, before scanning
the photo proof sheet.
For more information, see “Printing photos stored on a memory device using the proof sheet” on page 74.

No valid photo image files detected
No supported images have been found on the memory card or flash drive.
The printer supports Baseline JPEG files (including Exif) ending with the extensions JPEG, JPE, and JPG.

150

The following TIFF formats as read from a camera card or USB flash drive are supported:

• RGB uncompressed data: Baseline TIFF Rev. 6.0 RGB Full Color Images
• YCbCr uncompressed data: TIFF Rev. 6.0 Extensions YCbCr Images
Only TIFF files created directly from digital cameras and not modified by computer software are supported.

Only one photo enhancement may be chosen at a time
You have selected more than one option on step 2 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in only one circle for each option.
2 Press

to continue.

Only one photo/size selection can be chosen at a time
You have selected more than one option on step 2 of the photo proof sheet you printed and scanned.

1 Make sure you completely fill in only one circle for each option.
2 Press

to continue.

Paper Mismatch
The size of the paper loaded in the printer is not supported by the current mode.

1 Load the correct paper.
2 Press .

Paper Jam
For more information, see “Jams and misfeeds troubleshooting” on page 136.

Paper Out
1 Load paper.
2 Press .

Paper or Photo Size error
One or more photos selected for printing have a size that does not match the size of the paper loaded in the printer.
Change the photo size to match the size of the paper loaded in the printer, or change the paper size to match the
photo size.

Paper Size/Type error
The paper loaded in the printer is not supported for duplex printing.
Load plain letter- or A4-size paper.

Photo size error. Photo must fit on page.
There are one or more photos larger than the paper size you selected on the printer menu.

1 Press
2 Press

to clear the error message.
or

repeatedly until Paper Size appears on the display.

3 Press .

151

4 Press

repeatedly to select the paper size option that will fit your largest photo size.

5 Press Start Color or Start Black to begin printing.

PictBridge Communication Error
Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer.

Please remove the camera card.
The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time.

1 Remove both the PictBridge-enabled digital camera and the memory card.
2 Reinsert only one of the devices mentioned above.

Printer Carrier Stall
1 Check the printer carrier for any obstructions.
2 Press .
For more information, see “Jams and misfeeds troubleshooting” on page 136.

Proof Sheet Error
The error may include any of the following causes listed below.
Cause

Solution

The printer could not detect a proof sheet.

Make sure that:

• The proof sheet is filled completely.
• The proof sheet is loaded facedown in the lower right
corner of the scanner glass.

• The paper is not skewed.
No images have been selected for printing.

Make sure that images are selected for printing.

No photo size or paper size selection has been made. Make sure that a paper size or photo size is selected.
More than one photo size or paper size was chosen. Select only one photo size or paper size.
There is no selection indicated anywhere on the proof Make sure that the proof sheet is filled completely.
sheet.
A photo or photos have been removed from the
memory device by the computer.

Select a different photo.

More than one photo enhancement was chosen.

Select only one photo-enhancement option.

Some photos removed from card by host.
Some of the photos on the photo proof sheet were deleted from the memory card through the computer.
You must print a new photo proof sheet.
For more information, see “Printing photos stored on a memory device using the proof sheet” on page 74.

Problems reading the memory card
• See “Memory card cannot be inserted” on page 140.
• See “Nothing happens when memory card is inserted” on page 140.

152

Two-sided paper type error
You have not selected the correct paper type or size for duplex printing.

1 Select

2 Press

to choose Paper Handling.

3 Press

to choose Type or Size.

4 Press

to choose the correct selection.

Note: Use only plain paper in letter or A4 size. The printer will not make duplex copies on envelopes, card stock, or
photo paper.

Two-sided printing is not supported on the current paper size
The paper size is not supported for duplex printing.

1 Select

2 Press

to choose Paper Handling.

3 Press

to choose Size.

4 Press

to choose the correct paper size.

Note: The printer supports duplex printing only on Letter and A4.

Two-sided printing is not supported on the current paper type
The paper type is not supported for duplex printing.

1 Select

2 Press

to choose Paper Handling.

3 Press

to choose Type.

4 Press

to choose the correct paper type.

Note: The printer supports duplex printing only on plain paper.

Error messages on the computer screen
Clearing error messages
1 Correct the error condition explained in the error message. Click Help on the error message dialog box for
specific instructions.

2 After correcting the error condition, click Continue to resume printing.
If the error remains, but you want to clear the error message:

1 Click Cancel Printing. The error message closes, and the Canceling Printing dialog box appears.
2 Follow the instructions on the Canceling Printing dialog box.

153

Left/Right Cartridge Missing

?
This message indicates that one of the necessary cartridges is missing. You need to install a print cartridge.

Communication not available
The printer and computer may not be able to exchange data.

Is the printer receiving power?
If

is not lit, the printer may not be receiving power.

• Plug the printer into a different outlet.
• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

Is there a problem with the connections?
If the printer is connected to an external device, the problem may be with the device. Check the setup information
that came with the device to make sure it is properly installed.
If printing using a USB cable, make sure the cable is securely attached to both the printer and the computer.
Before you print, you may need to restart the computer.

General Printing Problem
You cannot receive a more specific error message because the printer and the computer do not have bidirectional
communication.
To receive a more specific error message, see “Bidirectional communication is not established” on page 135.
To find the problem without establishing bidirectional communication, see “Checking printer readiness” on
page 127.

Ink Low
A print cartridge is almost out of ink.

Install a new cartridge. For more information, see “Installing print cartridges” on page 94.
To order a new cartridge, see “Ordering supplies” on page 99.

Out of Memory
The printer software cannot obtain enough memory to print.

154

Try the following:

• Before sending a document to print, close any other open programs. The printer may print a blank page when
too many programs are open on the computer.

• Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print.

Out of Paper
1 Load paper.
2 Press

to continue printing.

Note: Do not force paper into the printer.

Fixing a printing failure
Follow the instructions on the computer screen.
If the printer still does not print:

1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark 4800 Series.
3 Click Solution Center, and then click the Contact Information tab.

Paper Jam
The printer has a paper jam, and you must clear the paper path.
Note: To avoid paper jams, do not force paper into the printer.

Multiple All-In-Ones found
Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can
choose which printer you want to use:

1 Select the printer from the list.
2 Click OK.

Print File Error
To use the Print Files function, your printer must be connected to a computer, and both the printer and computer
must be on.
The error may include any of the following causes listed below.
Cause

Solution

The printer failed to find an application or software on Make sure you have software installed on your computer
the computer to print the file or files stored on the
that can open files with the desired file extensions.
memory device.
The printer failed to retrieve the file or files stored on
the memory device.

Make sure that:

• The memory device has not been removed.
• The memory card or flash drive is not damaged or
corrupted.

155

Notices
Product information
Product name:
Lexmark 4800 Series
Machine type:
4428
Model(s):
W22
W2E

Edition notice
June 2007
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein;
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made
at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in
all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
© 2007 Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and
documentation developed exclusively at private expense.

Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other
countries.
Evercolor and PerfectFinish are trademarks of Lexmark International, Inc.
TrueType is a trademark of Apple Inc.
All other trademarks are the property of their respective owners.

156

Conventions
Note: A Note identifies something that could help you.
Warning: A Warning identifies something that could damage your product hardware or software.
CAUTION: A CAUTION identifies something that could cause you harm.
CAUTION: This type of CAUTION indicates that you should not touch the marked area.

CAUTION: This type of CAUTION indicates a hot surface.
CAUTION: This type of CAUTION indicates a shock hazard.
CAUTION: This type of CAUTION indicates a tipping hazard.

Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

•
•
•
•

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to
operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly
shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded
and grounded may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000

Exposure to radio frequency radiation
The following notice is applicable if your printer has a wireless network card installed.
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A
minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF
exposure requirements of the FCC and other regulatory agencies.

Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.

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Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des
interférences NMB-003.

Industry Canada notice
The following notices are applicable if your printer has a wireless network card installed.

Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation
of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations
of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide
maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of
Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/
rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met.

Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer
son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite
par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres
afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre aucun champ HF
dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au Code de sécurité 6 que vous pouvez
consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications
techniques d'Industry Canada.

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 2006/95/EC on the approximation
and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed
for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical
Support, Lexmark International, Inc., S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

European EC directives conformity statement for radio products
The following notices are applicable if your printer has a wireless network card installed
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 2006/95/EC, and 1999/5/EC on the
approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment
designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.

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Compliance is indicated by the CE marking.

The Alert sign indicates that there are restrictions within certain member states.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support,
Lexmark International, S. A., Boigny, France.
The following restrictions apply:
Country/region

Restriction

All countries/regions This product is for indoor use only. This product may not be used outdoors.
L'Italia

Si fa presente inoltre che l'uso degli apparati in esame è regolamentato da:

• D.Lgs 1.8.2003, n.259, articoli 104 (attività soggette ad autorizzazione generale) e 105 (libero uso), per uso
privato;

• D.M. 28.5.03, per la fornitura al pubblico dell'accesso R-LAN alle reti e ai servizi di telecomunicazioni.
This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI EN 300 328; and
the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17.
Česky

Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky
a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk

Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i
direktiv 1999/5/EF.

Deutsch

Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden
Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.

Ελληνική

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ
ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

English

Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.

Español

Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Eesti

Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja
nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.

Suomi

Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden
sitä koskevien direktiivin ehtojen mukainen.

Français

Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales
et autres dispositions pertinentes de la directive 1999/5/CE.

Magyar

Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az
1999/5/EC irányelv egyéb elõírásainak.

Íslenska

Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar
eru í tilskipun 1999/5/EC.

Italiano

Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle
altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Latviski

Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem
ar to saistītajiem noteikumiem.

Lietuvių

Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos
nuostatas.

Malti

Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma
dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.

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Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en
de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk

Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige
relevante krav i direktiv 1999/5/EF.

Polski

Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz
pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.

Português

A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.

Slovensky

Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia
smernice 1999/5/ES.

Slovensko

Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili
direktive 1999/5/ES.

Svenska

Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav
och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing

Scanning

Copying

Ready

inaudible

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We
encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your local sales office phone number.

Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and
recycling options.

Temperature information
Ambient temperature

15° ~ 32° C (60° ~ 90° F)

Shipping and storage temperature

-40° ~ 60° C (-40° ~ 140° F), 1° ~ 60° C (34° ~ 140° F)

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ENERGY STAR

Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode

Description

Power consumption (Watts)

Printing

The product is generating hard-copy output from electronic inputs.

16.4

Copying

The product is generating hard-copy output from hard-copy original documents. 13.6

Scanning

The product is scanning hard-copy documents.

10.3

Ready

The product is waiting for a print job.

9.2

Power Saver

The product is in energy-saving mode.

6.2

High Off

The product is plugged into a wall outlet, but the power switch is turned off.

not applicable

Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is turned off, and the
product is in the lowest possible power consumption mode.

not applicable

Off

0.2

The product is plugged into a wall outlet, but the power switch is turned off.

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be
substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.

Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is
automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes):

Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption,
disconnect the power supply cord from the wall outlet.

Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts,
the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total
product energy usage is the sum of each mode's energy usage.

Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States. For customers outside the U.S., see the country-specific warranty information that
came with your product.

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This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark
remarketer, referred to in this statement as “Remarketer.”

Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at
Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was
designed. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder
of the warranty period. You should transfer proof of original purchase and this statement to that user.

Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt. The warranty period ends 12 months later.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to
the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of,
or damage to, a product in transit to the Remarketer or the designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty
service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless
directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800)
332-4120, or on the World Wide Web at http://support.lexmark.com.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark
warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty
We do not warrant uninterrupted or error-free operation of any product.
Warranty service does not include repair of failures caused by:
—Modification or attachments
—Accidents or misuse
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Supplies (such as ink) not furnished by Lexmark
—Products, components, parts, materials, software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY
NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES,
EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES
ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

162

Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of
Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the
following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the
damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property
for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS,
INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a
Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and
Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.

Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or
consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

LEXMARK LICENSE AGREEMENTS
PLEASE READ CAREFULLY: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS
OF THESE LICENSE AGREEMENTS. IF YOU DO NOT AGREE WITH THE TERMS OF THESE LICENSE AGREEMENTS, PROMPTLY
RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS
PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES
ACCEPTANCE OF THESE TERMS.

CARTRIDGE LICENSE AGREEMENT
I agree that the patented print cartridge(s) shipped with this printing device are sold subject to the following license/agreement: The
patented print cartridge(s) contained inside is/are licensed for a single use only and is/are designed to stop working after delivering a
fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license
to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling.
If I buy another cartridge in the future that is sold subject to the above terms, I accept such terms as to that cartridge. If you do not accept
the terms of this single use license/agreement; return this product in its original packaging to your point of purchase. A replacement
cartridge sold without these terms is available at www.lexmark.com.

LEXMARK SOFTWARE LICENSE AGREEMENT
This Software License Agreement (“License Agreement”) is a legal agreement between you (either an individual or a single entity) and
Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or Software Program is not otherwise subject to a written
software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided
by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions,
audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether
incorporated into, distributed with or for use with your Lexmark product.

1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software
Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period. The
warranty period is ninety (90) days and commences on the date the Software Program is delivered to the original end-user. This
limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or
Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited
warranty.

2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE
PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. This Agreement is to be read
in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties or conditions or impose
obligations on Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark
hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement
of the price paid for the Software Program.

163

3 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License
Agreement:

a Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing, executing, or
displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the
number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of
the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or
in part, in any manner that has the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual
appearance of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display
screens normally generated by, or as a result of, the Software Program.

b Copying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or installation, provided
the copy contains all of the original Software Program’s proprietary notices. You may not copy the Software Program to any
public or distributed network.

c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark International, Inc. and/
or its suppliers. Lexmark reserves all rights not expressly granted to you in this License Agreement.

d Freeware. Notwithstanding the terms and conditions of this License Agreement, all or any portion of the Software Program that
constitutes software provided under public license by third parties (“Freeware”) is licensed to you subject to the terms and
conditions of the software license agreement accompanying such Freeware, whether in the form of a discrete agreement, shrinkwrap license, or electronic license terms at the time of download. Use of the Freeware by you shall be governed entirely by the
terms and conditions of such license.

4 TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software components, media,
printed materials, and this License Agreement and you may not retain copies of the Software Program or components thereof. The
transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end-user receiving the transferred Software
Program must agree to all these License Agreement terms. Upon transfer of the Software Program, your license is automatically
terminated. You may not rent, sublicense, or assign the Software Program except to the extent provided in this License Agreement,
and any attempt to do so shall be void.

5 UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software Program
identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original Software Program that formed
the basis for your upgrade eligibility.

6 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse compile or
otherwise translate the Software Program, except as and to the extent expressly permitted to do so by applicable law for the purposes
of inter-operability, error correction, and security testing. If you have such statutory rights, you will notify Lexmark in writing of any
intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless
necessary for the legitimate Use of the Software Program.

7 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software Program provided
by Lexmark unless Lexmark provides other terms along with the update or supplement.

8 LIMITATION OF REMEDIES. To the maximum extent permitted by applicable law, the entire liability of Lexmark, its suppliers,
affiliates, and resellers, and your exclusive remedy shall be as follows: Lexmark will provide the express limited warranty described
above. If Lexmark does not remedy defective media as warranted, you may terminate your license and your money will be refunded
upon the return of all of your copies of the Software Program.

9 LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, for any claim arising out of Lexmark's limited
warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for
all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation,
or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder
for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO
LOST PROFITS OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE
TO, DATA OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS
OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM,
OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS LICENCE AGREEMENT), REGARDLESS OF THE NATURE
OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED ON A THIRD-PARTY CLAIM,
EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID. THE FOREGOING
LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.

10 TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license at any time by
destroying all copies of the Software Program, together with all modifications, documentation, and merged portions in any form, or
as otherwise described herein. Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this
License Agreement. Upon such termination, you agree to destroy all copies of the Software Program together with all modifications,
documentation, and merged portions in any form.

164

11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and
personal property taxes, resulting from this Agreement or your Use of the Software Program.

12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Agreement may be brought by either party more than
two years after the cause of action has arisen, except as provided under applicable law.

13 APPLICABLE LAW. This Agreement is governed by the laws of the Commonwealth of Kentucky, United States of America. No
choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for the International Sale of Goods shall not apply.

14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at private expense.
Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS
252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause).

15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in
relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this
information in a form that personally identifies you except to the extent necessary to provide such services.

16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any
direct product therefrom, in violation of any applicable export laws or (b) permit the Software Program to be used for any purpose
prohibited by such export laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.

17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this License Agreement electronically. This
means that when you click the “Agree” or “Yes” button on this page or use this product, you acknowledge your agreement to these
License Agreement terms and conditions and that you are doing so with the intent to “sign” a contract with Lexmark.

18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this
License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract.

19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License Agreement that is included
with the Software Program) is the entire agreement between you and Lexmark relating to the Software Program. Except as otherwise
provided for herein, these terms and conditions supersede all prior or contemporaneous oral or written communications, proposals,
and representations with respect to the Software Program or any other subject matter covered by this License Agreement (except
to the extent such extraneous terms do not conflict with the terms of this License Agreement, any other written agreement signed
by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support
services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.

165

Networking glossary
ad hoc mode

A setting for a wireless device that lets it communicate directly with other wireless
devices without an access point or router

ad hoc network

A wireless network that does not use an access point

AutoIP address

An IP address automatically assigned by a network device. If the device is set to use
DHCP, but no DHCP server is available, an AutoIP address may be assigned by the
device.

BSS (Basic Service Set)

Basic Service Set describes the type of wireless network that you are using. The BSS
type can be one of the following: Infrastructure network or Ad-Hoc network.

channel

A specific radio frequency used by two or more wireless devices to communicate with
each other. All devices on the network must use the same channel.

DHCP (Dynamic Host Configuration
Protocol)

A language used by DHCP servers

DHCP IP address

An IP address automatically assigned by a DHCP server

DHCP server

A computer or router that gives a unique IP address to each device on the network.
Unique addresses prevent conflicts.

infrastructure mode

A setting for a wireless device that lets it communicate directly with other wireless
devices using an access point or router

installation cable

Connects the printer to the computer temporarily during some methods of installation.

internal wireless print server

A device that lets computers and printers talk to each other over a network without cables

IP (Internet Protocol) address

The network address of a computer or printer. Each device on the network has its own
network address. The address may be assigned manually by you (Static IP address),
automatically by the DHCP server (DHCP IP address), or automatically by the device
(AutoIP address).

ipconfig

A command that displays the IP address and other network information of a Windows
computer

MAC (Media Access Control) address

A hardware address that uniquely identifies each device on a network. You can usually
find the MAC address printed on the device.

MAC filtering

A method of limiting access to your wireless network by specifying which MAC addresses
may communicate on the network. This setting may be specified on wireless routers or
access points.

network adapter/card

A device that lets computers or printers talk to each other over a network

network hub

A device that connects multiple devices on a wired network

network name

See “SSID (Service Set Identifier)” on page 166

ping

A test to see if your computer can communicate with another device

printer nickname

The name you assign to your printer so that you and others can identify it on the network

router

A device that shares a single Internet connection with multiple computers or other
devices. The basic router controls network traffic.

security key

A password, such as a WEP key or a WPA pass phrase, used to make a network secure

signal strength

Measure of how strongly a transmitted signal is being received

SSID (Service Set Identifier)

The name of a wireless network. When you connect a printer to a wireless network, the
printer needs to use the same SSID as the network. Also referred to as network name
or BSS (Basic Service Set).

Static IP address

An IP address assigned manually by you

switch

A device similar to a network hub that can connect different networks together

166

UAA (Universally Administered Address)

An address assigned to a network printer or print server by the manufacturer. To find
the UAA, print a network setup page and look for the UAA listing.

USB cable

A lightweight, flexible cable that lets the printer communicate with the computer at much
higher speeds than parallel cables

USB port

A small, rectangular port on the back of the computer that connects the peripheral
devices using a USB cable, and lets them communicate at high speeds

WEP (Wired Equivalent Privacy)

A security setting that helps prevent unauthorized access to a wireless network. Other
possible security settings are WPA and WPA2.

wireless access point

A device that connects wireless devices together to form a wireless network

wireless router

A router that also serves as a wireless access point

Wi-Fi

An industry term that describes the technology used to create an interoperable wireless
local area network (WLAN).

WPA (Wi-Fi Protected Access)

A security setting that helps prevent unauthorized access to a wireless network. WPA
is not supported on ad hoc wireless networks. Other possible security settings are WEP
and WPA2.

WPA2

A newer version of WPA. Older routers are less likely to support this. Other possible
security settings are WPA and WEP.

167

Index
A
ad hoc wireless network
adding a printer using
Windows 40
creating using Windows 39
adjusting brightness
automatically 68, 70
adjusting the hue of a photo 69
adjusting the saturation of a
photo 69
Advanced button 25
aligning print cartridges 97
alignment error 147
assigning IP address 36

B
banner paper jams 138
banner paper, loading 43
banner printing problems
checking spool settings 128
banner, printing 53
bidirectional communication,
establishing 135
black ink low 148
blank or incorrect page prints 122
blurring photo 68
booklet, assembling 52
booklets
printing 52
box contents 15
Brightness
automatic adjustment 68, 70
Brightness / Contrast setting
changing 70
buttons, control panel
Back arrow 26
Cancel 26
Down arrow 26
Left arrow 26
Menu 26
Power 26
Right arrow 26
Select 26
Start 26
Two-sided 26
Up arrow 26
buttons, Productivity Studio
Copy 23
E-mail 23
Fax 23
Photo Greeting Cards 23

Photo Packages 23
Poster 23
Scan 23
Transfer Photos 23
using 23
buttons, Solution Center
Advanced 25
How To 25
Maintenance 25
Troubleshooting 25
using 25

C
cable connections
checking 129, 131
camera
connecting 59
canceling
scan job 87
canceling print jobs 48
cannot print from a flash drive 132
cannot print from digital camera
using PictBridge 133
cannot scan to computer over
network 146
cards
loading 42
memory card 60
printing 50
carrier jam error 148
cartridge error 147
cartridge missing error 154
cartridges, print
aligning 97
cleaning 97
installing 94
ordering 99
preserving 98
removing 96
using genuine Lexmark 96
wiping 97
CD
printing photos from 71
transferring all photos using
computer 64
transferring selected photos using
the computer 64
Change Printer Default Settings
submenu 56
changing
temporary files preferences 65

168

changing default settings
copy 82
scan 90
changing e-mail screen
preferences 92
changing gamma value of a photo
or image 69
changing library preferences 66
Changing photo resolution/size 67
changing scan settings 90
changing searched folders
preferences 65
changing temporary files
preferences 65
changing transfer settings 66
changing wireless settings after
installation 116
characters on printout are missing
or unexpected 123
check printer ports (Windows) 117
checking external devices 130
checking printer readiness 127
checking your network name
(Windows) 115
cleaning
exterior of the printer 99
cleaning print cartridge nozzles 97
collating copies 80
color effects
applying 70
color ink low 148
colors on paper do not match colors
on the screen 123
communication not available
error 154
communication problems
establishing bidirectional
communication 135
connecting cables 129, 131
contents, box 15
control panel 16
Copy Mode menu 83
navigating menus 27
Photo Card Mode menu 58
PictBridge menu 62
Print Files Mode menu 48
saving settings 28
Scan menu 88
using 26
copied item does not match
original 144

copier does not respond 142
copy
making 77
Copy button 23
copy quality, adjusting 79
copy troubleshooting
copier does not respond 142
partial document or photo
copies 144
poor copy quality 143
scanner unit does not close 142
copying 77
adjusting quality 79
changing default settings 82
cloning an image 81
collating copies 80
customizing settings 83
enlarging an image 78
in black and white 83
in color 83
making a color or black-and-white
copy 77
making a copy lighter or
darker 79
multiple pages on one sheet 82
N-up 82
on both sides of paper 81
photos 77
reducing an image 78
repeating an image 81
copying a photo 78
could not detect a proof sheet 150
cover open 148
creating and viewing slideshow 75
cropping
photo 66
customizing settings
copy 83
scan 88
custom-size paper, loading 43
custom-size paper, printing 52

D
default settings
saving 28
shown with asterisk 28
using 28
defaults
resetting printer software to factory
defaults 56
resetting printer to factory
defaults 57
Scan menu 88
defaults, change
Photo Card Mode menu 58

Print Files Mode menu 48
descreening 70
Despeckle
change setting 69
digital camera
printing photos using the
computer 71
documents
attaching to e-mail 92
e-mailing 92
faxing using the software 93
loading on scanner glass 44
making color or black-and-white
scan 86
printing 45
scanning images for editing 85
scanning text for editing 85
scanning using the computer 84
scanning using the control
panel 84
duplex unit 17
does not operate correctly 131
duplexing
automatically 54
manually 55
understanding 54
duplexing copies 81

E
editing
document text (OCR) 85
photos using control panel 66
scanned images 85
emission
notices 157, 158, 159, 160
Enhancements tab
blur 68
enhance 69
hue 69
saturation 69
selecting color effect 70
sharpen 68
enhancing photo 69
enlarging an image 78
envelopes
loading 41
printing 50
error 1104 148
error 1205 149
error 1206 149
error messages
alignment error 147
black ink low 148
cartridge error 147
cartridge missing 154

169

clear carrier jam 148
clearing 153
color ink low 148
communication not available 154
could not detect a proof
sheet 150
error 1104 148
error 1205 149
error 1206 149
general printing problem 154
ink low 154
Invalid Device 148
left cartridge error 149
left cartridge incorrect 149
left cartridge missing 149
memory full 150
no images have been
selected 150
no photo/paper size selection has
been made 150
no proof sheet information 150
no valid photo image files
detected 150
only one photo enhancement may
be chosen at a time 151
only one photo/size selection can
be chosen at a time 151
out of memory 154
out of paper 155
paper jam 155
paper or photo size error 151
paper out 151
photo ink low 148
photo size error 151
PictBridge communication
error 152
please remove the camera
card 152
printing failure 155
problem reading memory
card 152
proof sheet error 152
right cartridge error 149
right cartridge incorrect 149
right cartridge missing 149
some photos removed from card
by host 152
two-sided paper type error 153
two-sided printing not supported
on current paper size 153
two-sided printing not supported
on current paper type 153
error messages troubleshooting
cover open error 148
paper jam 151

paper mismatch 151
paper size/type error 151
print file error 155
printer carrier stall 152
Exposure
changing setting 70
exterior of the printer
cleaning 99
external devices
checking 130
e-mail
attaching a scanned image 91
attaching files 91
E-mail button 23
e-mail screen preferences
changing 92
e-mailing an image 92

F
factory default settings
resetting internal wireless print
server 117
resetting printer software 56
resetting printer to 57
faded colors 123
fax
receiving automatically 93
Fax button 23
faxing
using the software 93
FCC notices 157
files
attaching to e-mail message 91
finding
information 11
publications 11
Web site 11
flash drive
inserting 60
printing documents from 49
printing files from 49
printing photos using the
computer 71
printing photos using the proof
sheet 74
transferring all photos using
computer 64
transferring selected photos using
the computer 64
fonts
resolving problems 128

G
gamma value
changing 69

general printing problem error 154
getting a document to print 132
glossy paper, loading 41
glossy photo paper or
transparencies stick together 124
greeting cards
loading 42
printing 50

H
heavyweight matte paper,
loading 41
How To button 25

I
image, changing gamma value 69
images
e-mailing 92
incorrect language appears on
display 101
index cards
loading 42
printing 50
information, finding 11
ink levels seem incorrect 122
ink levels seem to go down
quickly 122
ink low error 154
inserting
flash drives 60
memory cards 60
installing
network printer 36
print cartridges 94
printer on a network 36
printer software 29, 105
software and sharing printer on
network 36
internal wireless print server
resetting to factory default
settings 117
Invalid Device 148
IP address, assigning 36
iron-on transfers, loading 43
iron-on transfers, printing 53

J
jams and misfeeds troubleshooting
banner paper jams 138
paper jam in the duplex unit 139
paper jam in the paper
support 137
paper jam in the printer 137
paper or specialty media
misfeeds 137

170

printer does not feed paper,
envelopes, or specialty
media 138

L
labels, loading 42
language
changing 101
last page first 47
left cartridge error 149
left cartridge incorrect 149
left cartridge missing 149
Lexmark Productivity Studio
creating and viewing
slideshow 75
library preferences
changing 66
loading
banner paper 43
custom-size paper 43
documents on the scanner
glass 44
envelopes 41
glossy paper 41
greeting cards 42
heavyweight matte paper 41
index cards 42
iron-on transfers 43
labels 42
paper 41
photo cards 42
photo paper 41
photos on the scanner glass 44
postcards 42
transparencies 43

M
MAC address 33
magazine articles, loading on the
scanner glass 44
Maintenance button 25
memory card
inserting 60
printing documents from 49
printing files from 49
printing photos using the
computer 71
printing photos using the proof
sheet 74
transferring all photos using the
computer 63
transferring selected photos using
the computer 63
memory card cannot be
inserted 140

memory card slots 16
memory card troubleshooting
memory card cannot be
inserted 140
nothing happens when memory
card is inserted 140
memory full error message 150
moire patterns, removing from
scanned images 70

N
network adapters
using 38
network printer
installing 36
network printer does not show up in
printer selection list during
installation (Windows) 112
network printers
configuring 37
network scanning 89
network setup page, printing 34
networking
installing printer 36
IP addresses 35
using the peer-to-peer
method 37
using the point-and-print
method 37
newspapers, loading on the
scanner glass 44
no images selected error 150
no photo/paper size error 150
no proof sheet information
error 150
no valid photo image files
detected 150
noise emission levels 160
nothing happens when memory
card is inserted 140
notices 157, 158, 159, 160, 161
N-up copies 82
N-up feature 47

O
OCR, editing document text 85
One-Click Auto Fix 68
only one photo enhancement may
be chosen at a time 151
only one photo/size selection can
be chosen at a time 151
ordering paper and other
supplies 99
out of memory error 154
out of paper error 155

P
page does not print 103
page prints with different fonts 124
paper
choosing specialty 50
paper and other supplies
ordering 99
paper continues to jam 139
paper exit tray 16
paper feed guard 16
paper guide 16
Paper Handling submenu 44
paper jam 151
paper jam error 155
paper jam in the duplex unit 139
paper jam in the paper
support 137
paper jam in the printer 137
paper mismatch 151
paper or photo size error 151
paper or specialty media
misfeeds 137
paper out error 151
paper size/type error 151
paper support 16
paper type
choosing automatically 41
paper, loading 41
partial 4x6in. (10x15cm) photo
prints when using PictBridge 117
partial document or photo
copies 144
partial document or photo
prints 121
partial document or photo
scans 146
parts
control panel 16
duplex unit 17
memory card slots 16
paper exit tray 16
paper feed guard 16
paper guide 16
paper support 16
PictBridge port 16
power supply port 17
print cartridge carrier 17
scanner glass 16
scanner unit 17
top cover 16
USB port 17
Wi-Fi indicator 16
pausing print jobs 48
PDF
creating from a scan 87

171

peer-to-peer method 37
photo
adjusting hue 69
adjusting saturation 69
applying color effect 70
blurring 68
cropping 66
enhancing 69
sharpening 68
Photo Card Mode menu 58
photo cards, loading 42
Photo Greeting Cards button 23
photo ink low 148
Photo Packages 72
Photo Packages button 23
photo paper, loading 41
Photo resolution/size
changing 67
photo scratches 121
photo size error 151
photo smudges 121
photo, changing gamma value 69
photos
automatic red-eye reduction 68
copying 78
copying photos 77
editing using control panel 66
loading on the scanner glass 44
printing a photo or selected
photos 73
printing all 74
printing from a Web page 46
printing from CD using the
computer 71
printing from digital camera using
DPOF 75
printing from digital camera using
the computer 71
printing from removable storage
device using the computer 71
printing using the proof sheet 74
red-eye reduction 68
rotating 67
scanning multiple photos at one
time using computer 86
scanning to Work with Documents
and Photos 85
scratches, preventing 121
smudges, preventing 121
transferring all photos from CD or
flash drive using computer 64
transferring all photos from
memory card using the
computer 63

transferring from memory card to
flash drive 65
transferring from memory device
using control panel 62
transferring selected photos from
CD or flash drive using the
computer 64
transferring selected photos from
memory card using the
computer 63
viewing a slideshow on control
panel display 73
photos do not print from memory
card across wireless network 141
photos removed from card by
host 152
PictBridge communication
error 152
PictBridge menu 62
PictBridge port 16
PictBridge-enabled camera,
connecting 59
ping the printer (Windows) 116
ping the wireless access point
(Windows) 115
please remove the camera
card 152
point-and-print method 37
poor copy quality 143
poor quality at the edges of the
page 120
poor scanned image quality 146
poor text and graphic quality 119
port setting
checking 136
postcards
loading 42
printing 50
poster 51
Poster button 23
posters, printing 51
power button is not lit 101
power supply port 17
preferences, e-mail screen
changing 92
preferences, library
changing 66
preferences, searched folders
changing 65
preferences, temporary files
changing 65
previewing jobs 28
print cartridge
checking 122
print cartridge carrier 17

print cartridge nozzles,
cleaning 97
print cartridges
aligning 97
cleaning 97
installing 94
ordering 99
preserving 98
refilling 96
removing 96
using genuine Lexmark 96
wiping 97
print file error 155
Print Files Mode menu 48
print is dark or smudged 124
print jobs
canceling 48
print settings
saving and deleting 55
print speed is slow 121
print troubleshooting
cannot print from a flash
drive 132
duplex unit does not operate
correctly 131
improving print quality 118
ink levels seem incorrect 122
ink levels seem to go down
quickly 122
partial 4x6in. (10x15cm) photo
prints when using PictBridge 117
partial document or photo
prints 121
photo scratches 121
photo smudges 121
poor quality at the edges of the
page 120
poor text and graphic quality 119
print speed is slow 121
printed characters are improperly
formed or not aligned 125
printer
no communication 134
sharing 34
sharing in Windows 34
printer cannot communicate over
peer-to-peer network 133
printer cannot connect to wireless
network 113
printer carrier stall 152
printer does not feed paper,
envelopes, or specialty media 138
printer plugged in but does not
print 131

172

printer software
installing 29
reinstalling 105
removing 105
updating 135
printer status
checking 127
printing
a photo or selected photos 73
all photos 74
banner 53
booklets 52
cards 50
collate 47
custom-size paper 52
document 45
documents from memory card or
flash drive 49
envelopes 50
files from memory card or flash
drive 49
greeting cards 50
index cards 50
iron-on transfers 53
last page first 47
multiple pages on one sheet 47
network setup page 34
on both sides of the paper 54, 55
Photo Packages 72
photos from CD using the
computer 71
photos from digital camera using
DPOF 75
photos from digital camera using
the computer 71
photos from Productivity
Studio 71
photos from removable storage
device using the computer 71
photos from the Productivity
Studio 71
photos using the proof sheet 74
postcards 50
poster 51
posters 51
reverse page order 47
test page 129
transparencies 53
two-sided 54, 55
Web page 45
Web page, photos only 46
printing failure error 155
printouts have alternating bands of
light and dark print 125

problem reading memory card
error 152
problems when copying, scanning,
or faxing 135
Productivity Studio
printing photos 71
viewing photos 71
Productivity Studio buttons
Copy 23
E-mail 23
Fax 23
Photo Greeting Cards 23
Photo Packages 23
Scan 23
Transfer Photos 23
understanding 23
Productivity Studio,
understanding 23
proof sheet error 152
proof sheet, using 74
publications, finding 11

Q
quality settings, checking 129
Quick Fixes tab
using One-Click Auto Fix 68

R
ready or busy printing is listed as
status 129
receiving a fax
automatically 93
recycling
WEEE statement 160
reducing an image 78
red-eye
automatic reduction 68
manual reduction 68
refilling print cartridges 96
removing an external device 131
removing print cartridges 96
repeating an image 81
reverse page order 47
right cartridge error 149
right cartridge incorrect 149
right cartridge missing 149
rotating photo 67
run the Wireless Setup Utility
(Windows) 116

S
safety information 2
saving a scanned image 89
saving and deleting print
settings 55

Scan
menu 88
scan and edit text 85
Scan button 23
Scan Enhancements tab
Brightness / Contrast 70
Brightness / Contrast setting 70
Despeckle setting 69
Exposure setting 70
scan settings
changing 90
scan troubleshooting
cannot scan to computer over
network 146
partial document or photo
scans 146
poor scanned image quality 146
scan was not successful 145
scanner does not respond 144
scanning takes too long or freezes
the computer 145
scan was not successful 145
scanned image
attaching to e-mail message 91
scanned images
saving 89
scanner does not respond 144
scanner glass 16
cleaning 99
loading documents 44
scanner unit 17
scanner unit does not close 142
scanning
canceling a scan 87
changing default settings 90
creating a PDF from a scan 87
customizing settings 88
customizing settings using
computer 87
editing images 85
editing text 85
from magazines and
newspapers 70
making color or black-and-white
scan 86
multiple photos at one time using
computer 86
over a network 89
photo to Work with Documents
and Photos 85
removing wavy (moire)
patterns 70
to computer 89
using the computer 84
using the control panel 84

173

scanning takes too long or freezes
the computer 145
scratching, preventing in
photos 121
searched folders preferences
changing 65
security information 30
security keys 106
settings are not saved 127
settings, saving 28
Setup menu
Change Printer Default Settings
submenu 56
Paper Handling submenu 44
setup troubleshooting
cannot print from digital camera
using PictBridge 133
incorrect language appears on
display 101
page does not print 103
power button is not lit 101
software does not install 102
shared printing
peer-to-peer method 36
point-and-print method 36
sharing printer in Windows 34
sharpening photo 68
slideshow
creating and viewing 75
viewing photos on control panel
display 73
smudging, preventing in
photos 121
software
Productivity Studio 23
removing and reinstalling 105
Solution Center 25
software does not install 102
software settings, printer
resetting to factory defaults 56
Solution Center
understanding 25
Solution Center buttons
Advanced 25
How To 25
Maintenance 25
Troubleshooting 25
understanding 25
solving printer communication
problems 106
speed settings, checking 129

T
test page
printing 129

test page does not print 130
Toolbar
printing a Web page 45
printing only the photos from a
Web page 46
top cover 16
Transfer Photos button 23
transfer settings
changing 66
transferring photos
from CD using computer 64
from CD using the computer 64
from flash drive using
computer 64
from flash drive using the
computer 64
from memory card to flash
drive 65
from memory card using the
computer 63
from memory device using control
panel 62
transparencies
loading 43
printing 53
transparencies or photos contain
white lines 125
troubleshooting
blank or incorrect page
prints 122
cartridge missing error 154
characters on printout are missing
or unexpected 123
checking port setting 136
checking printer status 127
checking quality/speed
settings 129
colors on paper do not match
colors on the screen 123
communication not available
error 154
copied item does not match
original 144
establishing bidirectional
communication 135
external devices, checking 130
faded colors 123
font selections 123
general printing problem
error 154
getting document to print 132
glossy photo paper or
transparencies stick
together 124
ink low error 154

out of memory error 154
out of paper error 155
page prints with different
fonts 124
paper continues to jam 139
paper jam error 155
port setting 136
print is dark or smudged 124
printed characters are improperly
formed or not aligned 125
printer cannot communicate over
peer-to-peer network 133
printer communication
problems 106
printer is trying to print to file 132
printer not communicating with
computer 134
printer plugged in but does not
print 131
printer status 127
printing failure error 155
printouts have alternating bands of
light and dark print 125
problems when copying,
scanning, or faxing 135
ready or busy printing is listed as
status 129
removing an external device 131
resolving font problems 128
test page does not print 130
transparencies or photos contain
white lines 125
vertical straight lines are not
smooth 126
white lines appear in graphics or
black areas 126
wrong printer attached 135
Troubleshooting button 25
troubleshooting, copy
copier does not respond 142
partial document or photo
copies 144
poor copy quality 143
scanner unit does not close 142
troubleshooting, error messages
alignment error 147
black ink low 148
cartridge error 147
clear carrier jam 148
color ink low 148
could not detect a proof
sheet 150
cover open 148
error 1104 148
error 1205 149

174

error 1206 149
Invalid Device 148
left cartridge error 149
left cartridge incorrect 149
left cartridge missing 149
memory full 150
no images have been
selected 150
no photo/paper size selection has
been made 150
no proof sheet information 150
no valid photo image files
detected 150
only one photo enhancement may
be chosen at a time 151
only one photo/size selection can
be chosen at a time 151
paper jam 151
paper mismatch 151
paper or photo size error 151
paper out 151
paper size/type error 151
photo ink low 148
photo size error 151
PictBridge communication
error 152
please remove the camera
card 152
print file error 155
printer carrier stall 152
problem reading memory
card 152
proof sheet error 152
right cartridge error 149
right cartridge incorrect 149
right cartridge missing 149
some photos removed from card
by host 152
two-sided paper type error 153
two-sided printing not supported
on current paper size 153
two-sided printing not supported
on current paper type 153
troubleshooting, jams and
misfeeds
banner paper jams 138
paper jam in the duplex unit 139
paper jam in the paper
support 137
paper jam in the printer 137
paper or specialty media
misfeeds 137
printer does not feed paper,
envelopes, or specialty
media 138

troubleshooting, memory card
memory card cannot be
inserted 140
nothing happens when memory
card is inserted 140
troubleshooting, print
cannot print from a flash
drive 132
duplex unit does not operate
correctly 131
improving print quality 118
ink levels seem incorrect 122
ink levels seem to go down
quickly 122
partial 4x6in. (10x15cm) photo
prints when using PictBridge 117
partial document or photo
prints 121
photo scratches 121
photo smudges 121
poor quality at the edges of the
page 120
poor text and graphic quality 119
print speed is slow 121
troubleshooting, scan
cannot scan to computer over
network 146
partial document or photo
scans 146
poor scanned image quality 146
scan was not successful 145
scanner does not respond 144
scanning takes too long or freezes
the computer 145
troubleshooting, setup
cannot print from digital camera
using PictBridge 133
incorrect language appears on
display 101
page does not print 103
power button is not lit 101
software does not install 102
troubleshooting, wireless
changing wireless settings after
installation 116
check printer ports
(Windows) 117
checking network name
(Windows) 115
network printer does not show up
in printer selection list during
installation (Windows) 112
photos do not print from memory
card across wireless
network 141

ping printer (Windows) 116
ping wireless access point
(Windows) 115
printer cannot connect to wireless
network 113
run Wireless Setup Utility
(Windows) 116
wireless network printer does not
print 107
wireless printer is no longer
working 111
Wireless Setup Utility cannot
communicate with printer during
installation 114
Wi-Fi indicator is not lit 108
Wi-Fi indicator light is blinking
orange 108
Wi-Fi indicator light is
orange 110
two-sided paper type error 153
two-sided printing
automatic method 54
manual method 55
understanding 54
two-sided printing not supported on
current paper size 153
two-sided printing not supported on
current paper type 153

U
updating printer software 135
USB port 17
enabling 105
using One-Click Auto Fix 68
Quick Fixes tab 68

V
vertical straight lines are not
smooth 126
viewing
photos from Productivity
Studio 71
photos in the Productivity
Studio 71
voice notification
turning on or off 29

W
Web page
printing 45
printing only the photos 46
Web site
finding 11
white lines appear in graphics or
black areas 126

175

wireless network
adding a printer to existing ad hoc
network using Windows 40
common home configurations 31
creating an ad hoc network using
Windows 39
MAC address 33
networking overview 31
printing a network setup page 34
security keys 106
signal strength 36
types of wireless networks 38
wireless network compatibility 14
wireless network printer does not
print 107
wireless printer is no longer
working 111
Wireless Setup Utility cannot
communicate with printer during
installation 114
wireless troubleshooting
changing wireless settings after
installation 116
check printer ports
(Windows) 117
checking network name
(Windows) 115
network printer does not show up
in printer selection list during
installation (Windows) 112
photos do not print from memory
card across wireless
network 141
ping printer (Windows) 116
ping wireless access point
(Windows) 115
printer cannot connect to wireless
network 113
run Wireless Setup Utility
(Windows) 116
wireless network printer does not
print 107
wireless printer is no longer
working 111
Wireless Setup Utility cannot
communicate with printer during
installation 114
Wi-Fi indicator is not lit 108
Wi-Fi indicator light is blinking
orange 108
Wi-Fi indicator light is
orange 110
Wi-Fi indicator 16
Wi-Fi indicator is not lit 108

Wi-Fi indicator light is blinking
orange 108
Wi-Fi indicator light is orange 110
Wi-Fi indicator lights
description 29
Work with Documents and Photos
scanning a photo to 85
wrong printer attached 135

176

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Lexmark X4850 Owner S Manual User's Guide

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