Lexmark W 812 Users Manual User Reference

2015-01-23

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Lexmark
W812
User’s Reference

July 2002

www.lexmark.com

Table of contents
Chapter 1: Printer overview .............................................................. 7
Chapter 2: Sending a job to print ................................................... 10
Chapter 3: Canceling a print job .................................................... 11
Canceling a job from the printer operator panel ................................................. 11
Canceling a job from the Windows taskbar ........................................................ 11
Canceling a job from a Windows desktop .......................................................... 11
Canceling a job from a Macintosh computer ...................................................... 11

Chapter 4: Conserving supplies .................................................... 12
Chapter 5: Holding a job in the printer .......................................... 13
Printing and deleting held jobs ........................................................................... 13
Accessing held jobs from the operator panel ..................................................... 14
Recognizing when format errors occur .............................................................. 14
Repeating print jobs ........................................................................................... 15
Reserving print jobs ........................................................................................... 15
Verifying print jobs .............................................................................................. 15
Printing confidential jobs .................................................................................... 16

Chapter 6: Paper and specialty media specifications ................. 17
Paper .................................................................................................................. 17
Letterhead .......................................................................................................... 18
Transparencies .................................................................................................. 18
Labels ................................................................................................................. 19
Card stock .......................................................................................................... 19

Chapter 7: Linking trays ................................................................. 20

iii

Chapter 8: Loading the trays .......................................................... 21
Loading 250-sheet trays ..................................................................................... 21
Loading 500-sheet trays ..................................................................................... 26

Chapter 9: Loading the multipurpose feeder ................................ 28
Printing envelopes .............................................................................................. 30

Chapter 10: Tips for successful printing ...................................... 31
Storing paper ...................................................................................................... 31
Storing supplies .................................................................................................. 31
Avoiding jams ..................................................................................................... 31

Chapter 11: Using the optional duplex unit .................................. 33
Chapter 12: Checking an unresponsive printer ........................... 34
Chapter 13: Solving print quality problems .................................. 35
Chapter 14: Solving paper feed problems .................................... 40
Chapter 15: Solving printing problems ......................................... 42
Chapter 16: Solving other option problems ................................. 45
Chapter 17: Calling for service ...................................................... 46
Chapter 18: Understanding jam messages ................................... 47
Chapter 19: Clearing jams .............................................................. 48
Chapter 20: Ordering supplies ....................................................... 55
Chapter 21: Determining the status of supplies ........................... 56
Chapter 22: Recycling used supplies ............................................ 57
Chapter 23: Replacing the print cartridge ..................................... 58
Removing the old print cartridge ........................................................................ 58
Installing the new print cartridge ........................................................................ 59

Chapter 24: Replacing the fuser .................................................... 61
Removing the old fuser ...................................................................................... 61
Installing a new fuser ......................................................................................... 63

Chapter 25: Understanding the printer operator panel ............... 65
Operator panel buttons ...................................................................................... 65

Chapter 26: Configuring printer alerts .......................................... 67
Chapter 27: Removing memory and option cards ....................... 68
Removing the printer system board access panel ............................................. 68
Removing memory cards ................................................................................... 70
Removing an option card ................................................................................... 71
Removing a firmware card ................................................................................. 73
Reinstalling the system board access panel ...................................................... 74

Chapter 28: Disabling the operator panel menus ........................ 75
Enabling the menus ........................................................................................... 75

Chapter 29: Disabling Power Saver ............................................... 76
Chapter 30: Size Sensing ............................................................... 77
Chapter 31: Printing a menu settings page .................................. 78
Chapter 32: Restoring factory default settings ............................ 79
Chapter 33: Changing menu settings ............................................ 80
Chapter 34: Understanding fonts .................................................. 81
Resident fonts .................................................................................................... 81
Symbol sets ........................................................................................................ 86
Downloadable fonts ............................................................................................ 86

Chapter 35: Printing sample fonts ................................................. 88
Chapter 36: Understanding printer messages ............................. 90
Chapter 37: Finishing Menu ......................................................... 127

Chapter 38: Job Menu ................................................................... 133
Chapter 39: Quality Menu ............................................................. 136
Chapter 40: Paper Menu ............................................................... 138
Chapter 41: PCL Emul Menu ........................................................ 144
Chapter 42: PPDS Menu ............................................................... 149
Chapter 43: Serial Menu ............................................................... 153
Chapter 44: Network Menu ........................................................... 159
Chapter 45: Parallel Menu ............................................................ 163
Chapter 46: Setup Menu ............................................................... 168
Chapter 47: PostScript Menu ....................................................... 174
Chapter 48: USB Menu .................................................................. 175
Chapter 49: Utilities Menu ............................................................ 178
Notices ............................................................................................ 183
Edition notice .................................................................................................... 183
Trademarks ...................................................................................................... 184
Licensing notice ............................................................................................... 186
Safety information ............................................................................................ 186
Cautions and warnings ..................................................................................... 187
Electronic emission notices .............................................................................. 187
Energy Star ...................................................................................................... 190
Laser notice ...................................................................................................... 190

Index ................................................................................................ 191

Printer overview

The following illustrations show the views of your Lexmark W812 printer.

Output bin
Paper support

Operator panel

On/Off switch
Stamdard
250-sheet tray
Paper size dial
Multipurpose feeder

Print cartridge

Fuser

Release button
Network card
connector

Parallel port
connector

Power cord
connector
Duplex connector

To increase paper capacity, you can purchase additional 250-sheet and 500-sheet trays. The following
illustration shows the printer configured with one optional 500-sheet tray and one optional 250-sheet
tray that is extended for A3 size paper.

500-sheet tray

250-sheet tray

The following illustration shows the printer configured with two optional 500-sheet trays.

500-sheet trays

Sending a job to print

To print a job from a typical Windows application:

1 Open the file you want to print.
2 From the File menu, select Print.
3 Verify that the correct printer is selected in the dialog box.
4 Modify the printer settings as appropriate (such as the pages you want to print or the number
of copies).
Note: Click Properties or Setup to adjust printer settings not available from the first
screen, and then click OK.

5 Click OK or Print to send the job to the selected printer.

Canceling a print job

Canceling a job from the printer operator panel
To cancel a job after it has started printing, press Menu until you see Cancel Job, and then press
Select.

Canceling a job from the Windows taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.

1 Double-click the printer icon. A list of print jobs appears.
2 Select the job you want to cancel.
3 Press Delete on your keyboard.

Canceling a job from a Windows desktop
1 Minimize all programs to reveal the contents of the desktop.
2 Double-click My Computer.
3 Double-click Printers. A list of available printers appears.
4 Double-click the printer you selected when you sent the job. A list of print jobs appears.
5 Select the job you want to cancel.
6 Press Delete on your keyboard.

Canceling a job from a Macintosh computer
When you send a job to print, the icon for your selected printer appears on the desktop.

1 Double-click the printer icon on your desktop. A list of print jobs appears.
2 Press Control and click the print job you want to cancel.
3 Select Stop Queue from the pop-up menu that appears.

Conserving supplies

Several settings in your application software or on the display let you conserve toner and paper:
For more information,
see...

Supply

Setting

What the setting does

Toner

Toner Darkness in
the Quality Menu

Lets you adjust the amount of toner
released on a sheet of paper. The values
range from 1 (lightest setting) to 10
(darkest setting).

Toner Darkness

Paper and
specialty media

Multipage Print in
the Finishing
Menu

Prints two or more page images on one
side of a sheet.

Multipage Print

Values for Multipage Print are 2 Up, 3 Up,
4 Up, 6 Up, 9 Up, 12 Up, and 16 Up.
Combined with the duplex setting,
Multipage Print lets you print up to 32
pages on one sheet of paper (16 images
on the front and 16 on the back).

Paper and
specialty media

Duplex in the
Finishing Menu

Available when you attach an optional
duplex unit.

Duplex

Use your software
application or
printer driver to
send a Verify Print
job.

Lets you examine the first copy of a
multiple-copy job to be sure it is
satisfactory before you print the other
copies. If the job is unsatisfactory, cancel
it.

Verifying print jobs

Use Held Jobs in
the Job Menu to
access your Verify
Print job.

Holding a job in the
printer

Holding a job in the printer

When sending a job to the printer, you can specify in the driver that you want the printer to hold the job
in memory. When you are ready to print the job, you must go to the printer and use the operator panel
menus to identify which held job you want to print.
Note: Print and Hold functions require a minimum of 16MB available printer memory. We
recommend a minimum of 32MB available printer memory and a hard disk.
To learn more about this function, click a topic:

• Printing and deleting held • Accessing held jobs from
the operator panel
jobs
• Recognizing when format • Repeating print jobs at a
later time
errors occur
• Verifying print jobs

• Printing confidential jobs

• Reserving print jobs

Printing and deleting held jobs
Once held jobs are stored in printer memory, you can use the printer operator panel to specify what
you want to do with one or more of the jobs. You can select either Confidential Job or Held Jobs
(Repeat Print, Reserve Print, and Verify Print jobs) from the Job Menu. If you select Confidential Job,
you must enter the personal identification number (PIN) you specified in the driver when you sent the
job. See Printing confidential jobs for more information.
From either the Confidential Job or the Held Jobs menu items, you have five choices:

•
•
•
•
•

Print All Jobs
Print A Job
Delete All Jobs
Delete A Job
Print Copies

Accessing held jobs from the operator panel
1 To access held jobs from the operator panel:
–
–

If the printer is Busy, press Menu. The Job Menu appears.
If the printer is Ready, continue to step 2.

2 Press Menu until you see Held Jobs or Confidential Job on the operator panel display,
depending on the type of job you want to access.

3 Press Select.
User Name appears on the first line of the operator panel. The second line displays the names
of users currently associated with Print and Hold jobs.

4 Press Menu until you see your user name.
Note: If you are looking for a Confidential Job, you are prompted to enter your PIN. See
Printing confidential jobs for more information.

5 Press Select.
6 Press Menu until the action you want to take is on the second line of the operator panel (Print
A Job, Delete A Job, and so on).

7 Press Select.
–

–

If you are looking for a particular job, press Menu to scroll through the list of available jobs,
and press Select when the correct job is displayed. An asterisk (*) appears next to the job
name indicating you have chosen to print or delete that job.
If you are prompted to enter the number of copies you want to print, use the Menu button
to increase or decrease the number on the display, and then press Select.

8 Press Go to print or delete specific jobs you have marked.
The printer briefly shows messages indicating what Print and Hold functions it is performing.

Recognizing when format errors occur
If the symbol appears on the display, it indicates that the printer had trouble formatting one or more
of the held jobs. These formatting problems are most commonly the result of insufficient printer
memory or invalid data that might cause the printer to flush the job.
When a

symbol appears next to a held job, you can:

•

Print the job. Be aware, however, that only part of the job may print.

•

Delete the job. You may want to free up additional printer memory by scrolling through the list
of held jobs and deleting others you have sent to the printer.

If formatting errors are a recurring problem with held jobs, your printer may require more memory.

Repeating print jobs
If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in
memory so you can print additional copies later. You can print additional copies as long as the job
remains stored in memory.
Note: Repeat Print jobs are automatically deleted from printer memory when the printer
requires extra memory to process additional held jobs.

Reserving print jobs
If you send a Reserve Print job, the printer does not print the job immediately, but stores the job in
memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs
menu. Reserve Print jobs may be deleted if the printer requires extra memory to process additional
held jobs.
See Printing and deleting held jobs for information.

Verifying print jobs
If you send a Verify Print job, the printer prints one copy and holds the remaining copies you requested
from the driver in printer memory. Use Verify Print to examine the first copy to see if it is satisfactory
before printing the remaining copies.
See Printing and deleting held jobs if you need help printing the additional copies stored in memory.
Note: Once all copies are printed, the Verify Print job is deleted from printer memory.

Printing confidential jobs
When you send a job to the printer, you can enter a personal identification number (PIN) from the
driver. The PIN must be four digits using the numbers 1–6. The job is then held in printer memory until
you enter the same four-digit PIN from the printer operator panel and choose to print or delete the job.
This ensures that the job does not print until you are there to retrieve it, and no one else using the
printer can print the job.
When you select Confidential Job from the Job Menu and then select your user name, the following
prompt is displayed:
Enter PIN
=____
Use the buttons on the operator panel to enter the four-digit PIN associated with your confidential job.
The numbers next to the button names identify which button to press for each digit (1–6). As you enter
the PIN, asterisks are displayed on the operator panel to ensure confidentiality.

Enter PIN
=****
1 Menu 2

Select 3 Return4

Go5

Stop 6

If you enter an invalid PIN, the message No Jobs Found. Retry? appears. Press Go to reenter the
PIN, or press Stop to exit the Confidential Job menu.
When you enter a valid PIN, you have access to all print jobs matching the user name and PIN you
entered. The print jobs matching the PIN you entered appear on the display when you enter the Print A
Job, Delete A Job, and Print Copies menu items. You can then choose to print or delete jobs matching
the PIN you entered. (See Printing and deleting held jobs for more information.) After printing the
job, the printer deletes the confidential job from memory.

Paper and specialty media
specifications

The following table lists supported paper and specialty media sizes and weights for the standard and
optional trays, as well as for the multipurpose feeder. We recommend that you try a limited sample of
any paper or specialty media you are considering using with the printer before purchasing large
quantities.

Source

Paper sizes
supported

Maximum weight

Capacity (sheets)

250 sheets
(75 g/m2 [20 lb])

Tray 1

A3, A4, A5, JIS B4,
JIS B5, letter, legal,
8.5x13, 11x17, universal

64–105 g/m
(17– 28 lb)

Trays 2 and 3
(250-sheet drawer)

A3, A4, A5, JIS B4,
JIS B5, letter, legal,
8.5x13, 11x17, universal

64–200 g/m2
(17– 53 lb)

250 sheets
(75 g/m2 [20 lb])

Trays 2 and 3

Letter

64–90 g/m2
(17– 24 lb)

500 sheets
(75 g/m2 [20 lb])

64–90 g/m2
(17– 24 lb)

500 sheets
(75 g/m2 [20 lb])

A3, A4, A5, JIS B4,
JIS B5, letter, legal,
executive, 8.5x13,
statement, 11x17,
universal

64–200 g/m2
(17– 53 lb)

• 150 sheets of paper
(75 g/m2 [20 lb])
• 75 sheets of labels or
transparencies
• 50 Hagaki cards

(500-sheet letter drawer)
Trays 2 and 3
(500-sheet A4 drawer)
Multipurpose feeder

7¾, 10, DL, C5, other

10 envelopes

The following sections contain guidelines for choosing the correct print media for your printer.

Paper
For the best print quality, use 75 g/m2 (20 lb) xerographic, grain long paper. Try a sample of any paper
you are considering using with the printer before buying large quantities.
When loading paper, note the recommended print side on the paper package, and load paper
accordingly. See Loading the trays and Loading the multipurpose feeder for detailed loading
instructions.

The following papers are not recommended for use with your printer:

•
•
•
•
•
•
•

Paper with a rough or heavily textured surface
Coated papers, such as erasable bond
Preprinted papers manufactured with chemicals that may contaminate the printer
Multiple-part forms
Synthetic papers
Thermal papers
Recycled paper having a weight less than 75 g/m2 (20 lb)

Letterhead
Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F)
without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner
or the silicone in the fuser. Inks that are oxidation-set or oil-based should meet these requirements;
latex inks might not.

Printing on letterhead
Check with the manufacturer or vendor to determine whether the preprinted letterhead you have
chosen is acceptable for laser printers.
To load letterhead in the:

•

paper trays, see Loading the trays, page 22

•

multipurpose feeder, see Loading the multipurpose feeder, page 29

Transparencies
You can feed transparencies from any of the trays. Try a sample of any transparencies you are
considering using with the printer before buying large quantities.
To load transparencies in the:

•

paper trays, see Loading the trays, page 21

•

multipurpose feeder, see Loading the multipurpose feeder, page 28

When printing on transparencies:

•
•

•
•
•

Be sure to set the Paper Type to Transparency from the printer driver.
Use transparencies designed specifically for laser printers. Transparencies must be able to
withstand temperatures of 175°C (347°F) without melting, discoloring, or releasing hazardous
emissions.
To prevent print quality problems, avoid getting fingerprints on the transparencies.
Before loading transparencies, fan the stack to prevent sheets from sticking together.
To avoid jams, remove each transparency as it exits into the output bin.

Labels
Your printer can print on many labels designed for use with laser printers. These labels are supplied in
letter size and A4 size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able
to withstand temperatures of 205°C (401°F) without melting or releasing hazardous emissions and
pressure of 25 pounds per square inch (psi).
Try a sample of any labels you are considering using with the printer before purchasing a large
quantity.

Card stock
Card stock is single ply, and has a large array of properties, such as the orientation of paper fibers and
texture, that can significantly affect the print quality.
Try a sample of any card stock you are considering using with the printer before purchasing a large
quantity.
When printing on card stock:

•
•
•
•

Set the Paper Type to Card Stock from the printer driver.
Do not use preprinted card stock manufactured with chemicals that may contaminate the
printer. Preprinting introduces semi-liquid and volatile components in the printer.
Do not use card stock that is perforated or creased. It may cause print media jams.
We recommend the use of grain short card stock.

For detailed information on label printing, card stock printing, characteristics, and design, refer to the
Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com/publications.

7
•

Linking trays
If you load the same size and type of paper or media in more than one tray, the printer
automatically links the trays. This means that when one tray is empty, it feeds from the next
linked tray.
For example, if you have the same size and type of paper or media loaded in tray 2 and tray 3,
the printer feeds from tray 2 until it becomes empty, and then it feeds from the next linked
tray—tray 3.

•

If you load the same size paper or media in each tray, make sure it is also all the same type to
link the trays.
Once the trays you selected are loaded with the same size and type of paper or media, select
the same Paper Type setting in the Paper Menu for these sources.

•

To disable tray linking, set the Paper Type to a unique value in each one of the trays.

Loading the trays

Loading 250-sheet trays
Follow the instructions in this section to load paper and specialty media into any of the 250-sheet trays.
To load paper longer than A4 or letter size, go to page 24.
Note: Do not exceed the recommended capacity or media weights (see “Paper and
specialty media specifications”).

Letter, A4, A5, or JIS B5 size paper
1 Remove the tray, and then set it on a flat surface.
2 Remove the tray cover.

3 Squeeze the front guide lever and slide the guide to the front of the tray.

4 Slide the side guides toward the edges of the tray.

5 Flex the sheets back and forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges of the stack on a level surface.

6 Place the paper or specialty media against the back of the tray.
If loading letterhead, insert the letterhead face up, with the top of the page facing the right side
guide.

Do not load bent or wrinkled paper.

7 Slide the side guides until they lightly touch the stack of paper.
8 Squeeze the front guide lever and slide it back until it touches the stack of paper. The guide
should be aligned with the correct indicator for the paper size loaded.
Make sure the edges of the paper fit underneath the extension on the front guide.

WARNING: Do not exceed the maximum stack height indicated on the tray. Overfilling the tray
may cause jams.

9 Replace the tray cover.

10 Insert the tray.
11 Adjust the paper size dial to match the size of the paper loaded in the tray.
If the dial is not set correctly, you may get a paper jam or 34 Wrong Paper Size message.

12 Select the paper type and paper source from your software application.
Note: If you installed an optional 250-sheet paper tray but are unable to select it from your
printer driver, select the printer configuration or installed options tab in your printer
driver and highlight the 250-sheet tray option, which tells your computer an optional
tray is installed.

13 Press Go to start your print job.

A3, JIS B4, legal, 8.5x13, or 11x17 size paper
Extend the paper tray to load paper longer than A4 or letter size.

1 Remove the tray, and then set it on a flat surface.
2 Remove the tray cover.

3 Slide the locking mechanisms on the left and right sides of the tray inward to unlock the
extension.

4 Pull the extension out until it stops.

5 Slide the locking mechanisms outward to lock the extension in place.

6 Follow steps 3 through 10 beginning on page 21 to finish loading the tray.
7 Adjust the paper size dial to match the size of the paper loaded in the tray.
If the dial is not set correctly, you may get a paper jam or 34 Wrong Paper Size message

8 Select the paper type and paper source from your software application.
Note: If you installed an optional 250-sheet paper tray but are unable to select it from your
printer driver, select the printer configuration or installed options tab in your printer
driver and highlight the 250-sheet tray option, which tells your computer an optional
tray is installed.

9 Press Go to start your print job.
25

Loading 500-sheet trays
Follow these instructions to load paper into a 500-sheet tray.
Note: Do not exceed the recommended capacity or media weights (see “Paper and
specialty media specifications”).

1 Remove the tray, and then set it on a flat surface.
2 Remove the tray cover.

3 Flex the sheets back and forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges of the stack on a level surface.

4 Place the paper against the back of the tray.

5 Make sure the paper fits easily under the two corner bucklers.

6 Replace the tray cover.
7 Insert the tray.
Note: Do not exceed the maximum stack height indicated on the tray.
If you have frequent paper jams, try loading the paper to the lower stack height line.

8 Select the paper type and paper source from both the operator panel and your software
application.
Note: If you installed an optional 500-sheet paper tray but are unable to select it from your
printer driver, select the printer configuration or installed options tab in your printer
driver and highlight the 500-sheet tray option, which tells your computer an optional
tray is installed.

9 Press Go to start your print job.

Loading the multipurpose feeder

Use the multipurpose feeder for paper, specialty media (transparencies and label sheets), envelopes,
and Hagaki cards.
Note: Do not exceed the recommended capacity or media weights (see “Paper and
specialty media specifications”).

1 Open the multipurpose feeder.

2 Slide the side guides to the correct position for the size paper or specialty media you are
loading.

3 Flex the sheets back and forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges of the stack on a level surface.

4 Insert the paper or specialty media, print side up, into the multipurpose feeder.

Note: To avoid jams when printing transparencies, we recommend you remove each one
as it exits into the output bin.

5 Select the paper size, paper type and paper source from both the operator panel and your
software application.

6 Press Go to start your print job.

Printing envelopes
1 Insert the envelopes print side up, flap down, into the multipurpose feeder.

2 Slide the side guides to fit the width of the envelopes.
3 Select the paper size, paper type, and paper source from both the operator panel and your
software application.

4 Press Go to start your print job.

Tips for successful printing

Storing paper
Use the following guidelines to avoid paper feeding problems and uneven print quality.

•

Store paper in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.

•

Store cartons of paper on a pallet or shelf rather than directly on the floor.

•

If you store individual packages of paper out of the original carton, make sure they rest on a
flat surface so the edges do not buckle or curl.

•

Do not place anything on top of paper packages.

Storing supplies
Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original
packaging until you are ready to use them.
Do not expose supplies to:

•
•
•
•
•
•

Direct sunlight
Temperatures above 35°C (95°F)
High humidity (above 80%)
Salty air
Corrosive gases
Heavy dust

Avoiding jams
You can avoid most paper jams by correctly loading paper and media in the printer.
See the following for loading instructions:

•

Loading the trays

•

Loading the multipurpose feeder

The following hints can help you avoid paper jams:

•

Use only recommended paper. Refer to the Card Stock & Label Guide available on Lexmark’s
Web site at www.lexmark.com for more information about which paper provides optimum
results for your printing environment.

•

If you need detailed information before purchasing large quantities of customized paper, refer
to the Card Stock & Label Guide.

•

Do not load wrinkled, creased, or damp paper.

•

Flex, fan, and straighten paper before you load it.

•

Do not overload the trays or the multipurpose feeder. Make sure the stack height does not
exceed the maximum height indicated.

•

Push all trays firmly into the printer after loading them.

•

Make sure the guides in the trays are properly positioned for the size paper you have loaded.

•

Do not load paper in a tray while a job is printing. Wait for a Load Tray message before
you remove the tray from the printer.
You may remove another tray and load it so long as the print job is not selecting the paper from
it.

•

If a jam occurs, clear it. See Clearing jams for more information.

Using the optional duplex unit

Duplexing your print jobs conserves supplies and reduces costs. To print a duplex job, select Duplex
from your printer driver.
Note: To avoid paper jams when duplexing universal size jobs, make sure the paper size
is between 148 mm–297 mm (5.8 in.–11.7 in.) wide and 148 mm–508 mm (5.8 in.–
20 in.) long.
Choose how you want your job duplexed: Long Edge or Short Edge. Long Edge means pages are
bound along the long edge of the page (left edge for portrait, top edge for landscape).
Landscape
Back of
sheet

Portrait

Back of
sheet

Front of next
sheet
Front of next
sheet

Short Edge means the pages are bound along the short edge of the page.
Portrait

Back of
sheet

Landscape
Back of
sheet

Front of
sheet

Note: If you installed the optional duplex unit but are unable to select it from your printer
driver, select the printer configuration or installed options tab in your printer driver
and highlight the duplex option, which tells your computer the duplex option is
installed.

Checking an unresponsive printer

Sometimes printer problems are very easy to solve. If your printer is not responding, first make sure:

•
•
•
•
•

The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
Other electrical equipment plugged into the outlet is working.
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option,
or other network device.

Once you have checked each of these possibilities, turn the printer off and back on. This often fixes the
problem.

Solving print quality problems

You can solve many print quality problems by replacing a supply or maintenance item that has reached
the end of its intended life. Check the operator panel for a message about a printer consumable. See
Determining the status of supplies for information about other ways to identify consumables that
need to be replaced.
Use the following table to find solutions to print quality problems.
Symptom

Cause

Solution

Blank pages

The print cartridge is defective
or empty.

Replace the print cartridge. See Replacing
the print cartridge.

Black pages

• The print cartridge is
defective.
• Your printer requires
servicing.

• Replace the print cartridge. See
Replacing the print cartridge.
• Call for service.

Symptom

Cause

Solution

Print too light

• The Toner Darkness setting
is too light.
• You are using paper that
does not meet the printer
specifications.
• The print cartridge is low on
toner.
• The print cartridge is
defective or has been
installed in more than one
printer.

• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Use recommended paper and specialty
media. Refer to the Card Stock & Label
Guide available on Lexmark’s Web site
at www.lexmark.com for detailed
specifications.
• Load paper from a new package.
• Avoid textured paper with rough finishes.
• Make sure the paper you load in the
trays is not damp.
• Remove the print cartridge and shake it
gently back and forth to use the
remaining toner.
• Replace the print cartridge. See
Replacing the print cartridge.

Print too dark

• The Toner Darkness setting
is too dark.
• The print cartridge is
defective.

• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Replace the print cartridge. See
Replacing the print cartridge.

Gray background

• The Toner Darkness setting
is too dark.
• The print cartridge is
defective.

• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Replace the print cartridge. See
Replacing the print cartridge.

Uneven print density

The print cartridge is
defective.

Replace the print cartridge. See Replacing
the print cartridge.

Symptom

Cause

Solution

Print irregularities

• Paper has absorbed
moisture due to high
humidity.
• You are using paper that
does not meet the printer
specifications.
• The fuser is worn or
defective.

• Load paper from a fresh package in the
paper tray. For information on storing
paper, see Storing paper.
• Use recommended paper and specialty
media. Avoid textured paper with rough
finishes. Refer to the Card Stock & Label
Guide available on Lexmark’s Web site
for detailed specifications.
• Replace the fuser. See Replacing the
fuser.

White or black line

Either the print cartridge or the
fuser is defective.

1 First, replace the print cartridge. See
Replacing the print cartridge.
2 If you still have the problem, replace the
fuser. See Replacing the fuser.

Streaked horizontal lines

The print cartridge or fuser
may be defective, empty, or
worn.

Replace the print cartridge or fuser as
needed. See Replacing the print
cartridge or Replacing the fuser for more
information.

Symptom

Cause

Solution

Streaked vertical lines

Toner is smeared before
fusing to the paper.

If paper is stiff, try feeding from another
tray.

Toner specks

• The print cartridge is
defective.
• The fuser is worn or
defective.
• Toner is in the paper path.

• Replace the print cartridge. See
Replacing the print cartridge.
• Replace the fuser. See Replacing the
fuser.
• Call for service.

Toner rubs off the paper
easily when you handle
the sheets.

The Type setting is wrong for
the type of paper or specialty
media you are using.

Change Paper Type from Plain Paper to
Bond.

Skewed print

Guides in the selected tray are
not in the correct position for
the paper size loaded in the
tray.

Move the guides in the tray to the proper
positions for the size loaded. See Loading
the trays for detailed instructions on
adjusting the guides in each tray.

Symptom

Cause

Solution

Incorrect margins

• Guides in the selected tray
are set for a different size
paper than what is loaded
in the tray.
• Auto size sensing is set to
Off, but you loaded a
different size paper in a tray.
For example, you inserted
A4 size paper into the
selected tray but did not set
the Paper Size to A4.

• Move the guides in the tray to the proper
positions for the size loaded. See
Loading the trays for detailed
instructions on adjusting the guides in
each tray.
• Set the Paper Size to A4.

Clipped images

Guides in the selected tray are Move the guides in the tray to the proper
set for a different size paper
positions for the size loaded. See Loading
than what is loaded in the tray. the trays for detailed instructions on
adjusting the guides in each tray.

Ghost images

Toner level is low in the print
cartridges.

• Make sure the Paper Type setting is
correct for the paper or specialty media
you are using.
• Remove the print cartridge and shake it
gently back and forth to use the
remaining toner.
• Replace the print cartridge. See
Replacing the print cartridge.

The paper curls badly
once it prints and exits to
the output bin.

The Type setting is wrong for
the type of paper or specialty
media you are using.

Change Paper Type from Bond to Plain
Paper.

Solving paper feed problems

Symptom

Cause

Solution

Paper frequently
jams.

You are using paper that does not meet
the printer specifications.

Use recommended paper and specialty
media.
Refer to the Card Stock & Label Guide
available on Lexmark’s Web site at
www.lexmark.com for detailed
specifications.
See Clearing jams for more information.
See Avoiding jams for information that
can help prevent jams from occurring.

Paper frequently
jams (continued).

You have loaded too much paper or too
many envelopes.

Make sure the stack of paper you load
does not exceed the maximum stack
height indicated at the back of the tray or
on the multipurpose feeder.

Guides in the selected tray are not set to
the appropriate position for the size paper
loaded.

Move the guides in the tray to the correct
position.

You did not change the paper size dial.

Select the size on the dial that matches
the size of the paper loaded in the tray.

See Loading the trays for detailed
instructions.

Note: If you want to select the universal
size setting, it is the last icon on the dial.
The paper has absorbed moisture due to
high humidity.

Load paper from a fresh package.
Store paper in its original wrapper until
you load it.
See Storing paper for more information.

The paper pick rollers are worn and dirty.

Replace the pick rollers. See Calling for
service.

Symptom

Cause

Solution

Paper frequently
jams (continued).

The paper frequently jams in the optional
500-sheet tray.

Load the paper to the stack height
indicated with an A.

Paper jams when
duplexing Universal
size paper.

The Universal paper size selected is
outside the range for duplexed jobs.

Use paper between 148 mm–297 mm (5.8
in.–11.7 in.) wide and 148 mm–508 mm
(5.8 in.–20 in.) long.

The Paper Jam
message remains
after you remove the
jammed paper.

There is still a jam in the paper path.

1 Open and close the top cover to clear
the message.

The page that
jammed does not
reprint after you
clear the jam.

Jam Recovery in the Setup Menu is set to
Off.

2 Check the entire paper path.
See Clearing jams for more information.

Set Jam Recovery to Auto or On.

Solving printing problems

Symptom

Cause

Solution

The operator panel
display is blank or
displays only
diamonds.

The printer self test failed.

Turn the printer off, wait about 10 seconds, and turn
the printer back on.
Performing Self Test appears on the display.
When the test is completed, the Ready message is
displayed.
If the messages do not appear, turn the printer off
and call for service.

Jobs do not print.

The printer is not ready to
receive data.

Make sure Ready or Power Saver appears on the
display before sending a job to print. Press Go to
return the printer to the Ready state.

The output bin is full.

Remove the stack of paper from the output bin, and
then press Go.

The specified tray is empty.

Load paper in the tray.
See Loading the trays for detailed instructions.

Symptom

Cause

Solution

Jobs do not print
(continued).

You are using the wrong printer
driver or are printing to a file.

• Verify that you selected the printer driver
associated with your Lexmark W812 printer.
• If you are using a USB port, make sure you are
running Windows 98, Windows Me, or
Windows 2000, and using a Windows 98,
Windows Me, or Windows 2000 compatible
printer driver.

Your MarkNet™ print server is
not set up properly or is not
connected properly.

Verify that you have properly configured the printer
for network printing.

You are using the wrong
interface cable, or the cable is
not securely connected.

Make sure you are using a recommended interface
cable.

Held jobs do not print. A formatting error has
occurred.

Refer to the Setup Guide for cable specifications.
• Print the job. (Only part of the job may print.)
• Delete the job.
• Free up additional printer memory by scrolling
through the list of held jobs and deleting others
you have sent to the printer.

The printer has insufficient
memory.

Job takes longer than
expected to print.

Refer to the drivers CD or to Lexmark’s Web site for
information.

The printer has received
invalid data.

Delete the job.

The job is too complex.

Reduce the complexity of your print job by
eliminating the number and size of fonts, the number
and complexity of images, and the number of pages
in the job.

Page Protect is set to On.

Set Page Protect to Off from the Setup Menu.
1 Press Menu until you see Setup Menu, and then
press Select.
2 Press Menu until you see Page Protect, and then
press Select.
3 Press Menu until you see Off, and then press
Select.

Job prints from the
wrong tray or on the
wrong paper or
media.

Printer driver settings are
incorrect.

Make sure the Paper Size and Paper Type
specified in the printer driver are correct for the job
you are printing.

You cannot find the
universal setting on the
paper size dial.

There is no paper size
identifying universal on the
paper size dial.

Look at the last icon on the paper size dial. The
universal setting is indicated with a picture only.

Incorrect characters
print.

You are using an incompatible
parallel cable.

If you are using a parallel interface, make sure you
are using an IEEE 1284-compliant parallel cable.
We recommend Lexmark part number 1329605 (10
ft) or 1427498 (20 ft) for the standard parallel port.

The printer is in Hex Trace
mode.

If Ready Hex appears on the display, you must exit
Hex Trace mode before you can print your job. Turn
the printer off and back on to exit Hex Trace mode.

Symptom

Cause

Solution

Tray linking does not
work.

Tray linking is not configured
properly.

To configure the linked trays:

Large jobs do not
collate.

Collate is not set to On.

Set Collation to On in the Finishing Menu or
through the printer driver.

The job is too complex.

Reduce the complexity of the print job by eliminating
the number and size of fonts, the number and
complexity of images, and the number of pages in
the job.

The printer does not have
enough memory.

Add printer memory or an optional hard disk.

The job has timed out.

Set Print Timeout to a higher value from the Setup
Menu.

Unexpected page
breaks occur.

• Make sure the Tray x Type value in the Paper
Type menu item in the Paper Menu is the same
for all linked trays.
• Make sure the Tray x Size value in the Paper Size
menu item in the Paper Menu is the same for all
linked trays.

Refer to the Setup Guide for information on selecting
memory options to install.

Solving other option problems

Symptom

Cause

Solution

The option does not operate
correctly after it is installed, or it
stops working.

The option is not installed correctly.

Remove the option, and then
reinstall it.

Cables connecting the option to the
printer are not attached correctly.

Check the cable connections.

The printer driver does not
recognize that the option is
installed.

Your printer driver may not
automatically recognize that an
option is attached to your printer.
Look at the driver settings and
verify that all the printer
configuration settings are correct.

Refer to the Setup Guide for
instructions.

Calling for service

When you call for printer service, describe the problem you are experiencing, the message on the
display, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. Refer to the label on the back of the
printer near the power cord for this information.
Note: The serial number is also listed on the menu settings page you can print from the
Utilities Menu. See Printing a menu settings page for more information.
For service in the U.S., call 1-859-232-3000. For other countries or regions, refer to the numbers listed
on the drivers CD.

Understanding jam messages

Paper jam messages
Message

Area where jam occurs

See...

200 Paper Jam
Open Top Cover

In or behind any of the
paper trays or the
multipurpose feeder

Clearing 200/201 jams from the paper tray

202 Paper Jam
Open Top Cover

Underneath the print
cartridge

Clearing 202 jams from the print cartridge

203 Paper Jam
Open Top Cover

In the fuser

Clearing 203 jams from the fuser

230 Paper Jam
Check Duplex

At the top of the fuser, in
either the upper or lower
cover of the duplex unit, or
underneath the print
cartridge

Clearing 230/231/232 jams from the duplex
unit

200 Paper Jam
Check Trays

Clearing 200/201 jams from the multipurpose
feeder

201 Paper Jam
Open Top Cover
201 Paper Jam
Check Trays

231 Paper Jam
Check Duplex
232 Paper Jam
Check Duplex

Clearing jams

When a jam occurs, the printer displays a 2xx Paper Jam message and stops printing. Once you
clear the jam, open and close the top cover to clear the message and resume printing.
Click any of the messages below for instructions on clearing the jam.
203 Fuser jam

202 Print cartridge jam

230/231/232
Duplex jam

200/201 Multipurpose
feeder jam

200/201 Paper tray
jam

A 200 Paper Jam may occur when the printer is turned off while a job is printing. A 201 Paper Jam
occurs when paper does not feed correctly from the tray or multipurpose feeder.

Clearing 200/201 jams from the paper tray
Paper may get jammed in the tray or lodged behind the tray. To clear the jam:

1 Pull out the tray the printer is using for the current job, and then remove the tray cover.

2 If the paper jammed in the tray, remove it.
3 Check inside the tray area for any jammed paper and remove it.

4 Replace the cover, and then reinsert the tray.
5 Open and close the top cover to clear the message.

Clearing 200/201 jams from the multipurpose feeder
1 Open the multipurpose feeder and remove any paper from the tray.

2 If paper is jammed inside the multipurpose feeder, remove it.

3 Open and close the top cover to clear the message.
Clearing 203 jams from the fuser
A 203 Paper Jam occurs when paper jams in the fuser. To clear the jam:

1 Remove any paper in the output tray.

2 Press the release button on the left side of the printer to open the top cover.

CAUTION: The fuser may be hot. Let it cool before continuing.

3 Raise the fuser paper guide and remove any jammed paper.

4 Lower the fuser paper guide.
5 Close the top cover to clear the message.

Clearing 202 jams from the print cartridge
A 202 Paper Jam occurs after paper has left the paper tray but has not reached the fuser. To clear the
jam:

1 Remove any paper in the output tray.
2 Press the release button on the left side of the printer to open the top cover.

3 Remove the print cartridge, and then set it aside.

4 Open the print cartridge paper guide lever and remove any jammed paper.

5 Close the print cartridge paper guide lever.
6 Reinsert the print cartridge.
7 Close the top cover to clear the message.
Clearing 230/231/232 jams from the duplex unit
A 230 Paper Jam occurs when paper jams at the top of the fuser before going through the duplex unit
upper cover, or after it enters the duplex unit upper cover.
A 231 Paper Jam occurs when paper passes through the duplex unit upper cover and jams in the
duplex unit lower cover.
A 232 Paper Jam occurs when paper enters in the duplex unit lower cover, or after it passes through
the duplex unit lower cover and jams underneath the print cartridge.
To clear the jam:

1 Check for paper on top of the fuser and remove it. (See Clearing 203 jams from the fuser for
help.)

2 Open the duplex unit upper cover.

3 Check for any jammed paper and remove it.

4 Close the duplex unit upper cover.
5 Open the duplex unit lower cover.
6 Check for any jammed paper and remove it.

7 Close the duplex unit lower cover.
8 Remove the print cartridge and remove any jammed paper. (See Clearing 202 jams from the
print cartridge for help.)

9 Reinsert the print cartridge.
10 Close the top cover to clear the message.

Ordering supplies

In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies
Dealers in your area. In other countries/regions, visit the Lexmark Web site at www.lexmark.com or
contact the place where you bought your printer.
You can also visit the Lexmark online store at www.lexmark.com to order supplies. Click the Web link
on the bottom of this page.

Ordering a print cartridge
When the Toner Low message appears on the display, check that you have a new print cartridge, P/N
14K0050, on hand. To use the remaining toner, remove the print cartridge, shake it gently back and
forth, and reinsert it. When the print fades or no longer prints satisfactorily, replace the print cartridge.

(See Replacing the print cartridge for more information.)

Ordering a fuser
Order a new fuser when the 80 Scheduled Maintenance message appears on the display.
Use P/N 56P0884 to order a fuser for a 120 V printer. Use P/N 56P0885 to order a fuser for a 220 V
printer. See Replacing the fuser for more information.

Determining the status of supplies

To determine the status of all of the consumables installed in your printer, print the menu settings page.
See Printing a menu settings page for detailed instructions.
One or two pages print depending on the number of menu settings you have. Look for “Consumable
Status” on the page; the life remaining for each of the items is indicated.

Recycling used supplies

Lexmark’s Operation ReSourceSM program lets you participate in a worldwide recycling effort at no
cost to you.

Pack your used print cartridge in the new print cartridge shipping box. Follow the instructions in the box
to send the used cartridge back to Lexmark.
You can also recycle the fuser. If a prepaid shipping label is not available for your country/region,
contact the place where you bought your printer for additional recycling information.

WARNING: Lexmark does not recommend refilling used print cartridges or purchasing refilled
cartridges from a third party. Print quality and printer reliability cannot be
guaranteed if you do. For best results, use genuine Lexmark supplies.

Replacing the print cartridge

When the Toner Low message appears on the display, check that you have a new print cartridge, P/N
14K0050, on hand. To use the remaining toner, remove the print cartridge, shake it gently back and
forth, and reinsert it. When the print fades or no longer prints satisfactorily, replace the print cartridge
If Toner Alarm is set to Single or Continuous, press Go to continue printing.

Removing the old print cartridge
1 Press the release button on the left side of the printer and open the top cover.

2 Pull out the print cartridge and set it aside.

Installing the new print cartridge
1 Remove the print cartridge from its packing materials.
WARNING: Do not touch the photoconductor drum on the bottom of the print cartridge.

2 Shake the cartridge in all directions to distribute the toner.

3 Place the cartridge on a flat surface and remove the toner seal.

4 Align the cartridge with the grooves in the printer, and insert it into the printer.

5 Close the top cover.
6 Follow the instructions on the print cartridge box to recycle the used print cartridge.

Replacing the fuser

Replace the fuser when an 80 Scheduled Maintenance message appears.

Removing the old fuser
1 Turn the printer off.
2 Press the release button on the left side of the printer and open the top cover.

3 Pull out the print cartridge.

4 Pull up the fuser latches on each end to release the fuser.

5 Grasping the handles on each end of the fuser, pull the fuser toward you, and then up out of
the printer.

6 Set the fuser aside.

Installing a new fuser
1 Unwrap the new fuser.
Follow the recycling instructions in the box to dispose of the old fuser.

2 Insert the new fuser.

3 Push down the fuser latches to lock the fuser into position.

4 Align the print cartridge with the grooves in the printer and reinsert it into the printer.

5 Close the cover.
6 Reset the fuser page counter back to zero:
a

Press and hold Select and Return while turning the printer on.

When Performing Self Test appears, release Select and Return.
Config Menu appears.

Press Menu until Reset Maint Cnt appears, and then press Select.
Reset Maint Cnt =Reset appears.

Press Select.
The counter is reset back to zero.

Press Menu until Exit Config Menu appears, and then press Select.

Understanding the printer operator
panel

The operator panel has five buttons, a display, and a light that flashes when the printer is processing a
job.

Ready
Display
1 Menu 2

Select 3 Return4

Go5

Stop 6

Operator panel buttons
Button

Function

Press Go to:
• Return to the Ready state if the printer is offline (the Ready message does not appear on
the display).
• Exit printer menus and return to the Ready state.
• Clear some operator panel messages.
• Resume printing after loading paper or clearing paper jams.
• Exit Power Saver.
If you have changed printer settings from the operator panel menus, press Go before sending
a job to print. The printer must display Ready for jobs to print.

Press Menu to:
• Take the printer offline (out of the Ready state) and enter the menus. When the printer is
offline, press Menu to scroll through the menus and menu items.
• List the menu items in the Job Menu (during Busy state).
For menu items that have numerical values, such as Copies, press and hold Menu to scroll
through the list of values. Release the button when the number you want appears.
If you see a Menus Disabled message, you will not be able to change default settings. You
can still clear messages and select items from the Job Menu when printing. When you send a
job to print, change the printer properties in the printer driver to select the settings you want
for your job.

Button

Function

Select

Press Select to:
•
•
•
•

Open the menu shown on the second line of the display.
Save the displayed menu item as the new user default setting.
Clear certain messages from the display.
Continue printing after the Change message appears. See Change for more
information.

Return

Press Return to go back to the previous menu level or menu item.

Stop

Press Stop at the Ready, Busy, or Waiting message to temporarily take the printer offline.
The message changes to Not Ready. No data is lost.
Press Go to return the printer to the Ready, Busy, or Waiting state.

1, 2, 3, 4, 5, 6

Use the numbers located next to the names of the buttons to enter your personal identification
number (PIN) after you send a confidential job.

Configuring printer alerts

You can configure the printer several ways to let you know when it requires attention.

Using the Setup Menu
Menu item

Function

Value

Result

Alarm Control

Lets you establish whether
the printer sounds an alarm
when it requires operator
intervention.

Off

The alarm does not sound, but printing
stops until the interventions are
cleared.

Single

The printer stops printing, displays a
message, and activates the selected
alarm type.*

Continuous
Toner Alarm

Lets you choose how the
printer responds when
toner is low.

Off

The printer displays a message and
continues printing.

Single

The printer stops printing, displays a
message, and activates the selected
alarm type.*

Continuous

* If multiple attendance conditions are pending, the alarm only sounds when the first message is displayed. No
additional alarms sound as subsequent attendance conditions arise.

Selecting Auto Continue may affect how the printer alerts execute. This setting defines how long the
printer waits after displaying a message before it resumes printing.

Using MarkVision Professional
MarkVision™ Professional, Lexmark’s network printer management utility, indicates when it is time to
replace supplies and points out actual or potential problems. When a printer needs attention, it alerts
the network administrator with a detailed graphic of the printer showing the cause for the alert (for
example, an empty paper tray). For more information about MarkVision Professional, refer to the
drivers CD that shipped with your printer.

Using MarkVision Messenger
MarkVision Messenger lets you create Actions that execute specific commands whenever messages
like Tray Missing or Toner Low appear on the display. For example, you can create an Action
that sends an e-mail to the administrator when the printer runs out of paper.
Actions can be set up to occur automatically, as well as conditionally or repeatedly. For more
information about MarkVision Messenger, refer to the drivers CD that shipped with your printer.

Removing memory and option cards

Use these instructions to guide you as you remove memory or option cards. Use the following
illustration to locate the connector for the card you want to remove.

Option card
connector

Memory and flash
card connectors

Firmware card
connector

Removing the printer system board access panel
1 Turn the printer off.
2 Unplug the printer power cord.
3 Disconnect all cables from the back of the printer.

4 Press the release button on the left side of the printer, and then open the top cover.

5 Push the side release button as you slide the right cover toward the rear of the printer.

6 Remove the right cover and set it aside.

7 Loosen the screws on the access panel and remove it.

Removing memory cards
Complete the following steps to remove printer memory or flash memory cards.

WARNING: Printer memory and flash memory cards are easily damaged by static electricity.
Touch something metal on the printer before you touch a memory card.

1 Remove the access panel (see Removing the printer system board access panel for help).
2 Locate the memory card you want to remove.
3 Push the latches on both ends of the memory connector away from the card.

4 Pull the card straight out of the connector.

5 Place the card in its original packaging, or wrap the card in paper and store it in a box.
6 Reinstall the access panel (see Reinstalling the system board access panel).

Removing an option card
Complete the following steps to remove an internal print server, USB/Parallel Interface Card, or hard
disk with adapter card.

WARNING: Option cards are easily damaged by static electricity. Touch something metal on the
printer before you touch an option card.

1 Remove the access panel (see Removing the printer system board access panel for help.)
2 Remove the screw from the metal plate that covers the connector slot, and then lift off the
plate.

Save the screw.

3 Locate the option card you want to remove.
4 Gently pull the option card out of the connector slot on the system board.

5 Place the card in its original packaging, or wrap the card in paper and store it in a box.
6 If you do not plan to insert another card, reattach the metal plate that covers the connector
slot.

7 Secure the other end of the metal plate to the system board with the screw.

8 Reinstall the access panel (see Reinstalling the system board access panel).

Removing a firmware card
Complete the following steps to remove a firmware card. If an option card has been installed, you must
remove it before removing the firmware card. See Removing an option card.

WARNING: Optional firmware cards are easily damaged by static electricity. Touch something
metal on the printer before you touch an optional firmware card.

1 Remove the access panel (see Removing the printer system board access panel for help).
2 Gently pull the firmware card straight out in one motion. Do not pull one side and then the
other.

3 Place the card in its original packaging, or wrap the card in paper and store it in a box.
4 Replace the access panel (see Reinstalling the system board access panel).

Reinstalling the system board access panel
1 Insert the metal tab on the access cover behind the printer frame, and then secure the cover
with the two screws.

2 Insert the two tabs at the front end of the right cover behind the printer frame, and then align
the cover with the release button.

3 Slide the right cover forward until it securely engages with the printer frame.
4 Close the top cover.
5 Reconnect all cables, plug in the power cord, and turn the printer on.

Disabling the operator panel menus

A network administrator can lock the printer menus to keep others from changing default menu settings
from the operator panel.
To disable the menus:

1 Turn the printer off.
2 Press and hold the Select and Return buttons, and then turn the printer on.
3 Release the buttons when Performing Self Test appears on the display.
When the printer self test completes, Config Menu appears.

4 Press Menu until you see Panel Menus, and then press Select.
5 Press Menu until you see Disable, and then press Select.
Saved briefly appears, followed by Disabling Menus. Config Menu appears again with Panel
Menus on the second line.

6 Press Menu until you see Exit Config Menu, and then press Select.
Activating Menu Changes briefly appears, followed by Performing Self Test. The
printer returns to the Ready message.
Note: Once this procedure is completed, if the Menu button is pressed when the printer
displays the Ready status message, the message Menus Disabled appears. If
the printer is holding a confidential job or held job (Reserve Print, Repeat Print, or
Verify Print), you can still access these jobs through the Job Menu.

Enabling the menus
To enable the menus, repeat the steps in Disabling the operator panel menus. However, in
step 5 on page 75, select Enable instead of Disable. After you press Select, Enabling Menus is
displayed.

Disabling Power Saver

Disabling Power Saver in the Setup Menu helps keep your printer ready to print without delays.

1 Press Menu until you see Setup Menu, and then press Select.
2 Press Menu until you see Power Saver, and then press Select.
3 Press Menu until you see Disabled, and then press Select.
If the Disabled value is not available, first change the Energy Conserve setting to Off in the Config
Menu:

4 Press Menu until you see Energy Conserve, and then press Select.
5 Press Menu until you see Off, and then press Select.
Energy Conserve SAVED briefly appears, and then Config Menu is displayed.

6 Press Menu until you see Exit Config Menu, and then press Select.
Activating Menu Changes briefly appears, followed by Performing Self Test. The
printer returns to the Ready message.
Now you can select the Disabled value from the Power Saver menu item.
Note: You can also disable Power Saver by issuing a Printer Job Language (PJL)
command. For more information, refer to the Technical Reference available on
Lexmark’s Web site at www.lexmark.com.

Size Sensing

When size sensing is set to Auto, the default, the printer recognizes the size paper currently loaded in
the 250-sheet or 500-sheet trays. When you switch to a different size paper, set the paper size dial to
match the new size paper you loaded. Do not forget to select the paper type from both the operator
panel and your printer driver.
When you are printing from the multipurpose feeder, or if you turn off size sensing, set both the paper
size and paper type from the operator panel and your printer driver.
To disable size sensing:

4 Press Menu until you see Size Sensing, and then press Select.
Note: Only paper trays that support size sensing are displayed on the operator panel.

5 Press Menu until you see Tray x Sensing, where x represents the number of the tray for which
you want to disable size sensing, and then press Select.
Repeat for other trays, if necessary.

6 Press Menu until you see Off, and then press Select.
Saved briefly appears. Config Menu appears again with Size Sensing on the second line.

7 Press Return.
8 Press Menu until you see Exit Config Menu, and then press Select.
Activating Menu Changes briefly appears, followed by Performing Self Test. The
printer returns to the Ready message.

Printing a menu settings page

Print the menu settings page to review the printer settings and to verify that printer options are installed
correctly.
Note: See Understanding the printer operator panel to identify the display and
operator panel buttons if you need help.

1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Print Menus, and then press Select to print the page.
The message Printing Menus is displayed.
Note: If any other message appears when you print this page, see Understanding
printer messages for more information.

4 Verify that the options you installed are correctly listed under “Installed Features.”
If an option you installed is not listed, turn the printer off, unplug the power cord, and reinstall
the option.

5 Verify the amount of memory installed is correctly listed under “Printer Information.”
6 Verify that the paper trays are configured for the sizes and types of paper you loaded.

Restoring factory default settings

1 Make sure the printer is on and the Ready message appears.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Factory Defaults, and then press Select.
4 When Restore appears, press Select. The message Restoring Factory Defaults
appears, followed by the Ready message.
When you select Restore:

–
–
–

No other button actions are available on the operator panel while Restoring Factory
Defaults appears.
All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are
deleted. (Resources residing in flash memory or on the optional hard disk are unaffected.)
All menu settings are returned to the factory default values, except:

• The operator panel Display Language setting in the Setup Menu.
• All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu.
If you need more information about changing menu settings or selecting new user default settings, see
Changing menu settings.

Changing menu settings

You can use the operator panel to change printer menu settings and customize your printer to meet
your specific needs.
Note: Changes to specific print jobs made from a software application override the
settings made from the operator panel.
See the menu map for a list of the menus and their menu items.
To select a new value:

1 Press Menu until you see the menu you need, and then press Select.
The menu opens and the first menu item in the menu appears on the second line of the
display.

2 Press Menu until you see the menu item you need, and then press Select.
An asterisk (*) appears beside the current default setting for that menu item.
A value can be:

–
–
–

An On or Off setting.
A phrase or word that describes a setting.
A numerical value that you can increase or decrease.

When you press Select, an asterisk (*) appears beside the new value to indicate that it is now
the default setting. The Saved message appears, then the previous list of menu items appears
on the display.
Note: Some menu items have submenus. For example, if you select Paper Menu, and
then select the Paper Type menu item, you must select another menu (such as Tray
1 Type) before the available values display.

3 Press Return to go back to previous menus or menu items and set new default settings.
4 Press Go to return to the Ready message if this is the last printer setting you want to change.
Note: User default settings remain in effect until you save new settings or restore the
factory defaults.

Understanding fonts

Resident fonts
Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are
available in PCL 6, PostScript 3, and PPDS emulations. Some of the most popular typefaces, like
Courier and Times New Roman, are available for all printer languages.
The fonts in the PCL emulation are compatible with the fonts in the HP4050 and include four additional
fonts and many extra symbol sets to support extra languages and applications. The fonts in the
PostScript emulation are compatible with Adobe PostScript 3 and include 20 additional fonts.The fonts
in the PPDS emulation are compatible with the fonts in the PCL emulation and include five bitmapped
fonts.
The following tables list all the fonts resident in your printer. See Printing sample fonts for instructions
on how to print samples of the fonts. You can select the resident fonts from your software application,
or from the operator panel if you are using PCL 6 emulation or PPDS emulation.
PCL 6 emulation

PostScript 3 emulation

Albertus Medium

AlbertusMT

PPDS emulation

AlbertusMT-Italic
AlbertusMT-Light
Albertus Extra Bold
Antique Olive

AntiqueOlive-Roman

Antique Olive Italic

AntiqueOlive-Italic

Antique Olive Bold

AntiqueOlive-Bold
AntiqueOlive-Compact

Arial

ArialMT

Arial Italic

Arial-ItalicMT

Arial Bold

Arial-BoldMT

Arial Bold Italic

Arial-BoldItalicMT

ITC Avant Garde Book

AvantGarde-Book

ITC Avant Garde Book Oblique

AvantGarde-BookOblique

ITC Avant Garde Demi

AvantGarde-Demi

ITC Avant Garde Demi Oblique

AvantGarde-DemiOblique

ITC Bookman Light

Bookman-Light

ITC Bookman Light Italic

Bookman-LightItalic

PCL 6 emulation

PostScript 3 emulation

PPDS emulation

ITC Bookman Demi

Bookman-Demi

ITC Bookman Demi Italic

Bookman-DemiItalic

Clarendon Condensed Bold
Coronet

Coronet-Regular

CourierPS

Courier

CourierPS Oblique

Courier-Oblique

CourierPS Bold

Courier-Bold

CourierPS Bold Oblique

Courier-BoldOblique

CG Omega
CG Omega Bold
CG Omega Italic
CG Omega Bold Italic
Garamond Antiqua

Garamond-Antiqua

Garamond Halbfett

Garamond-Halbfett

Garamond Kursiv

Garamond-Kursiv

Garamond Kursiv Halbfett

Garamond-KursivHalbfett

Helvetica Light

Helvetica-Light

Helvetica Light

Helvetica Light Oblique

Helvetica-LightOblique

Helvetica Light Oblique

Helvetica Black

Helvetica-Black

Helvetica Black

Helvetica Black Oblique

Helvetica-BlackOblique

Helvetica Black Oblique

Helvetica

Helvetica Italic

Helvetica-Oblique

Helvetica Italic

Helvetica Bold

Helvetica-Bold

Helvetica Bold

Helvetica Bold Italic

Helvetica-BoldOblique

Helvetica Bold Italic

Helvetica Narrow

Helvetica-Narrow

Helvetica Narrow

Helvetica Narrow Italic

Helvetica-Narrow-Oblique

Helvetica Narrow Italic

Helvetica Narrow Bold

Helvetica-Narrow-Bold

Helvetica Narrow Bold

Helvetica Narrow Bold Italic

Helvetica-Narrow-BoldOblique

Helvetica Narrow Bold Italic

CG Times

Intl-CG-Times

CG Times Italic

Intl-CG-Times-Italic

CG Times Bold

Intl-CG-Times-Bold

CG Times Bold Italic

Intl-CG-Times-BoldItalic

Univers Medium

Intl-Univers-Medium

Univers Medium Italic

Intl-Univers-MediumItalic

Univers Bold

Intl-Univers-Bold

Univers Bold Italic

Intl-Univers-BoldItalic

Courier

Intl-Courier

Courier

PCL 6 emulation

PostScript 3 emulation

Courier Italic

Intl-Courier-Oblique

Courier Bold

Intl-Courier-Bold

Courier Bold Italic

Intl-Courier-BoldOblique

Letter Gothic

LetterGothic

Letter Gothic Italic

LetterGothic-Slanted

Letter Gothic Bold

LetterGothic-Bold

PPDS emulation

Courier Bold

LetterGothic-BoldSlanted
Marigold

Marigold

Century Schoolbook Roman

NewCenturySchlbk-Roman

Century Schoolbook Roman

Century Schoolbook Italic

NewCenturySchlbk-Italic

Century Schoolbook Italic

Century Schoolbook Bold

NewCenturySchlbk-Bold

Century Schoolbook Bold

Century Schoolbook Bold Italic

NewCenturySchlbk-BoldItalic

Century Schoolbook Bold Italic

Optima
Optima-Bold
Optima-BoldItalic
Optima-Italic
Palatino Roman

Palatino-Roman

Palatino Roman

Palatino Italic

Palatino-Italic

Palatino Italic

Palatino Bold

Palatino-Bold

Palatino Bold

Palatino Bold Italic

Palatino-BoldItalic

Palatino Bold Italic

SymbolPS

Symbol

Times Roman

Times-Roman

Times Italic

Times-Italic

Times Bold

Times-Bold

Times Bold Italic

Times-BoldItalic

Times New Roman

TimesNewRomanPSMT

Times New Roman

Times New Roman Italic

TimesNewRomanPS-ItalicMT

Times New Roman Italic

Times New Roman Bold

TimesNewRomanPS-BoldMT

Times New Roman Bold

Times New Roman Bold Italic

TimesNewRomanPS-BoldItalicMT

Times New Roman Bold Italic

Univers
Univers-Oblique
Univers-Bold
Univers-BoldOblique
Univers Condensed Medium

Univers-Condensed

Univers Condensed Medium Italic

Univers-CondensedOblique

Univers Condensed Bold

Univers-CondensedBold

PCL 6 emulation

PostScript 3 emulation

Univers Condensed Bold Italic

Univers-CondensedBoldOblique

Wingdings

Wingdings-Regular

ITC Zapf Chancery Medium Italic

ZapfChancery-MediumItalic

ITC Zapf Dingbats

ZapfDingbats

Univers-Extended
Univers-ExtendedObl
Univers-BoldExt
Univers-BoldExtObl
Univers-Light
Univers-LightOblique
Clarendon
Clarendon-Light
Clarendon-Bold
Helvetica-Condensed
Helvetica-Condensed-Bold
Helvetica-Condensed-BoldObl
Helvetica-Condensed-Oblique
StempelGaramond-Bold
StempelGaramond-BoldItalic
StempelGaramond-Italic
StempelGaramond-Roman
Apple-Chancery
Chicago
Geneva
Monaco
NewYork
Oxford
Taffy
MonaLisa-Recut
Candid
Bodoni
Bodoni-Italic
Bodoni-Bold
Bodoni-BoldItalic
Bodoni-Poster
Bodoni-PosterCompressed
CooperBlack

PPDS emulation

PCL 6 emulation

PostScript 3 emulation
CooperBlack-Italic
Copperplate-ThirtyTwoBC
Copperplate-ThirtyThreeBC
Eurostile
Eurostile-Bold
Eurostile-ExtendedTwo
Eurostile-BoldExtendedTwo
GillSans
GillSans-Italic
GillSans-Bold
GillSans-BoldItalic
GillSans-Condensed
GillSans-BoldCondensed
GillSans-Light
GillSans-LightItalic
GillSans-ExtraBold
Goudy
Goudy-Italic
Goudy-Bold
Goudy-BoldItalic
Goudy-ExtraBold
HoeflerText-Regular
HoeflerText-Italic
HoeflerText-Black
HoeflerText-BlackItalic
HoeflerText-Ornaments
JoannaMT
JoannaMT-Italic
JoannaMT-Bold
JoannaMT-BoldItalic
LubalinGraph-Book
LubalinGraph-BookOblique
LubalinGraph-Demi
LubalinGraph-DemiOblique

PPDS emulation

Resident bitmapped fonts
PCL 6 emulation

PostScript 3 emulation

PPDS emulation

Line Printer 16
POSTNET Bar code
Courier 10
Courier 12
Courier 17.1
Courier 10 Bold
Boldface PS

Symbol sets
A symbol set is an encoded collection of alphabetic and numeric characters, punctuation, and special
characters available in the font you select. Symbol sets support the requirements for different
languages or specific applications, such as math symbols used for scientific text.
The symbol set encoding also defines which character will print for each key on the keyboard (or more
specifically, for each code point). Some applications require different characters at some code points.
To support multiple applications and languages, your printer has 83 symbol sets for the resident PCL 6
emulation fonts.

Symbol sets for PCL 6 emulation
Not all fonts support all of the symbol sets listed in Downloadable fonts. Refer to the Technical
Reference to determine which symbol sets are supported by each font name.

Downloadable fonts
ABICOMP Brazil/Portugal

Wingdings

ISO 25: French

ABICOMP International

POSTNET Bar code

ISO 57: Chinese

DeskTop

ISO : German

ISO 60: Norwegian version 1

Legal

ISO : Spanish

ISO 61: Norwegian version 2

MC Text

ISO 2: IRV (Int'l Ref Version)

ISO 69: French

Microsoft Publishing

ISO 4: United Kingdom

ISO 84: Portuguese

Russian-GOST

ISO 6: ASCII

ISO 85: Spanish

Ukrainian

ISO 10: Swedish

ISO 8859-1 Latin 1
(ECMA-94)

PCL ITC Zapf Dingbats

ISO 11: Swedish for Names

ISO 8859-2 Latin 2

PS ITC Zapf Dingbats

ISO 14: JIS ASCII

ISO 8859-5 Latin/Cyrillic

PS Math

ISO 15: Italian

ISO 8859-7 Latin/Greek

PS Text

ISO 16: Portuguese

ISO 8859-9 Latin 5

Pi Font

ISO 17: Spanish

ISO 8859-10 Latin 6

Symbol

ISO 21: German

ISO 8859-15 Latin 9

PC-8 Bulgarian

PC-857 Latin 5 (Turkish)

Roman-9

PC-8 Danish/Norwegian (437N)

PC-858 Multilingual Euro

Roman Extension

PC-8 Greek Alternate (437G)

PC-860 Portugal

Ventura ITC Zapf Dingbats

PC-8 Turkish (437T)

PC-861 Iceland

Ventura International

PC-8 Latin/Greek

PC-863 Canadian French

Ventura Math

PC-8 PC Nova

PC-865 Nordic

Ventura US

PC-8 Polish Mazovia

PC-866 Cyrillic

Windows 3.0 Latin 1

PC-8 Code Page 437

PC-869 Greece

Windows 98 Cyrillic

PC-775 Baltic (PC-8 Latin 6)

PC-911 Katakana

Windows 98 Greek

PC-850 Multilingual

PC-1004 OS/2

Windows 98 Latin 1

PC-851 Greece

Math-8

Windows 98 Latin 2

PC-852 Latin 2

Greek-8

Windows 98 Latin 5

PC-853 Latin 3 (Turkish)

Turkish-8

Windows 98 Latin 6 (Baltic)

PC-855 Cyrillic

Roman-8

You can download scalable fonts in PostScript 3 emulation and either scalable or bitmapped fonts in
PCL 6 emulation. Fonts can be downloaded to printer memory, or to a flash memory option or hard
disk option. Fonts downloaded to flash memory or hard disk remain in memory even after the printer
language changes, the printer resets, or the printer is turned off.

Euro support
Support for the euro currency character is included in all applicable fonts for both the PostScript and
PCL emulations. Twelve of the PCL symbol sets support the euro character, including all seven
Windows symbol sets.

Hebrew and Arabic fonts
A variety of downloadable fonts for Hebrew and Arabic are included on the drivers CD that shipped
with the printer.

FontVision
Also included on the drivers CD is the FontVision™ Management utility and screen fonts to match the
resident scalable fonts. An additional 48 TrueType fonts are available on the Lexmark Web site when
you register the printer.

Printing sample fonts

Your printer has resident fonts stored permanently in memory. Different fonts may be available in PCL,
PostScript, and PPDS emulations.
To print samples of all the fonts currently available for your printer in PCL emulation or PostScript 3
emulation:

1 Make sure the printer is on and Ready appears on the display.
2 Press Menu until you see Utilities Menu, and then press Select.
3 Press Menu until you see Print Fonts, and then press Select.
4 Press Menu to display either PCL Fonts or PS Fonts.
–
–

Select PCL Fonts to print a listing of the fonts available in PCL emulation.
Select PS Fonts to print a listing of the fonts available in PostScript 3 emulation.

5 Press Select.
The message Printing Font List remains on the display until all pages print. The printer
returns to the Ready message after the font sample list prints.
To print samples of the PPDS fonts available for your printer:

1 Turn off the printer.
2 Press and hold the Select and Return buttons and then turn the printer back on.
3 Release the buttons once the Performing Self Test message is displayed.
When the printer self test completes, Config Menu appears.

4 Press Menu until you see PPDS Emulation, and then press Select.
5 Select On to activate PPDS Emulation.
Saved briefly appears. Config Menu appears again with PPDS Emulation on the second line.

6 Press Return.
7 Press Menu until you see Exit Config Menu, and then press Select.
8 Activating Menu Changes briefly appears, followed by Performing Self Test. The
printer returns to the Ready message

9 Press Menu until you see Utilities Menu, and then press Select.
10 Press Menu until you see Print Fonts, and then press Select.
–

Select PPDS Fonts to print a listing of the fonts available in PPDS emulation.

11 Press Select.
The message Printing Font List remains on the display until all pages print. The printer
returns to the Ready message after the font sample list prints.
Follow step 1–step 5 above, selecting Off to deactivate PPDS Emulation.
Refer to the Technical Reference on Lexmark’s Web site for more information about font and symbol
set support.

Understanding printer messages

The printer operator panel displays messages describing the current state of the printer and indicates
possible printer problems you must resolve. This topic provides a list of all printer messages, explains
what they mean, and tells you how to clear the messages.

Ready
1 Menu 2

Select 3 Return4

Go5

Stop 6

Activating Demo
Mode
What this message means:
The printer is activating files stored in the printer that demonstrate the printer features. In this
mode, regular print jobs are ignored and only demonstration files listed on the operator panel
can be printed.

What you can do:
Scroll through the list of demonstration files and select the file you want to print.

See also:
Canceling a print job

Change
What this message means:
The printer is requesting that a different type of paper be loaded in one of the input sources.

What you can do:
Change the paper type in the specified source.

See also:
Loading the trays; Setup Guide

Check
Connection
What this message means:
The specified device is either not fully connected to the printer or is experiencing a hardware
failure.

What you can do:
•

Reestablish communication by removing the specified device and reattaching it to the printer.

•

In the case of a hardware failure, turn the printer off and back on. If the error recurs, turn the
printer off, remove the specified device, and call for service.

Clearing Job
Accounting Stat
What this message means:
The printer is deleting all job statistics stored on the hard disk.

What you can do:
Wait for the message to clear.

Close Duplex Doors
What this message means:
The printer duplex doors are open.

What you can do:
Close the duplex doors to clear the message.

Close Top Cover
What this message means:
The printer top cover is open.

What you can do:
Close the printer top cover to clear the message.

Deactivating Demo Mode
What this message means:
The printer is ready to print jobs.

What you can do:
Send print jobs to the printer.

See also:
Holding a job in the printer

Flushing Buffer
What this message means:
The printer is flushing corrupted print data and discarding the current print job.

What you can do:
Wait for the message to clear.

Formatting Disk
What this message means:
The printer is formatting the hard disk.

What you can do:
Wait for the message to clear.

WARNING: Do not turn the printer off while this message is displayed.

Formatting Disk
yyy%
What this message means:
The printer is formatting the hard disk. When formatting takes longer than usual, the second
line of the display shows the percent complete.

What you can do:
Wait for the message to clear.

WARNING: Do not turn the printer off while this message is displayed.

Formatting Flash
What this message means:
The printer is formatting the flash memory.

What you can do:
Wait for the message to clear.

WARNING: Do not turn the printer off while this message is displayed.

Held Jobs may be
lost
What this message means:
The printer memory is too full to continue processing print jobs.

What you can do:
•

Press Go to clear the message and continue printing. The printer frees memory by deleting the
oldest held job and continues deleting held jobs until there is enough printer memory to
process the job.

•

Press Stop to clear the message without deleting any held jobs. The current job may not print
correctly.

•

Press Menu to open the Job Menu and cancel the current job.

•

To avoid this error in the future:

–
–

Delete fonts, macros, and other data stored in printer memory.
Install more printer memory.
Note: The messages 37 Insufficient Memory and Held Jobs may be lost
alternate on the display.

See also:
Holding a job in the printer; 37 Insufficient Memory

Held Jobs may
not be restored
What this message means:
The printer memory cannot restore Print and Hold jobs from the printer hard disk.

What you can do:
Press Go to clear the message. Some of the Print and Hold jobs stored on the disk will not be
restored.

See also:
Loading the trays

Invalid
Network Code

Invalid Standard
Network Code

What this message means:
The code in an internal print server is not valid. The printer cannot receive and process jobs
until valid code is programmed into the internal print server.

What you can do:
Download valid code to the printer internal print server.
Note: You can download network code while this message is displayed.

100

Load Manual
What this message means:
A request for a manual feed job has been sent to the printer. The printer is ready for insertion
of a single sheet into the manual feed slot.

What you can do:
•

Load a sheet of the paper specified in the second line of the display in the manual feed tray or
multipurpose feeder.

•

Press Select or Go to ignore the manual feed request and print on paper already installed in
one of the input sources. If the printer finds a tray that has paper of the correct type and size, it
feeds paper from that tray. If the printer cannot find a tray with the correct paper type and size,
it prints on whatever paper is installed in the default input source.

•

Press Menu to open the Job Menu and cancel the current job.

See also:
Loading the multipurpose feeder

Load Tray
What this message means:
The printer is trying to feed paper from a source it detects is empty.

What you can do:
•

Load paper of the size and type requested in the second line of the display in the specified
tray. The printer automatically clears the message and continues printing the job.

•

Press Menu to open the Job Menu and cancel the current job.

See also:
Loading the trays

Maintenance
What this message means:
The printer requires replacement of routine maintenance items to maintain top performance
and to avoid print quality and paper feed problems.

What you can do:
Replace the maintenance items and reset the printer maintenance counter (if necessary).

101

Menus Disabled
What this message means:
The printer menus are disabled. You cannot change the printer settings from the operator
panel.

What you can do:
You can still open the Job Menu to cancel a job that is printing or to select a confidential job or
a held job that you want to print. If you need access to the printer menus, contact your network
administrator.

See also:
Disabling the operator panel menus

Network Card
Busy
What this message means:
An internal print server (also called an internal network adapter or INA) is being reset.

What you can do:
Wait for the message to clear.

Network
What this message means:
A network interface is the active communication link.

102

No Jobs Found.
Retry?
What this message means:
The four-digit personal identification number (PIN) you entered is not associated with any
confidential print job.

What you can do:
•

Press Go to enter another PIN.

•

Press Stop to clear the PIN entry prompt.

See also:
Holding a job in the printer

Not Ready
What this message means:
The printer is not ready to receive or process data. Someone pressed Stop to take the printer
offline.

What you can do:
Press Go to make the printer ready to receive jobs.

Parallel
What this message means:
A parallel interface is the active communication link.

Performing
Self Test
What this message means:
The printer is running the series of start-up tests it performs after it is turned on.

What you can do:
Wait for the message to clear.

103

Power Saver
What this message means:
The printer is ready to receive and process data. It is reducing its electricity consumption while
idle. If the printer remains inactive for the period of time specified in the Power Saver menu
item (20 minutes is the factory default), the Power Saver message replaces the Ready
message on the display.

What you can do:
•

Send a job to print.

•

Press Go to quickly warm the printer to normal operating temperature and display the Ready
message.

Print Jobs on
Disk
What this message means:
Jobs that were spooled to the hard disk before the printer was last turned off have not yet
printed.

What you can do:
•

Press Go to print the jobs.

•

Press Return or Stop to delete the jobs from the hard disk without printing them.

Printing Alignment Page
What this message means:
The printer is processing or printing a test page that shows alignment values.

What you can do:
Wait until the page has completed printing.

104

Printing
Directory List
What this message means:
The printer is processing or printing a directory of all files stored in flash memory or on a hard
disk.

What you can do:
Wait for the message to clear.

See also:
Holding a job in the printer

Ready
What this message means:
The printer is ready to receive and process print jobs.

What you can do:
Send a job to print.

108

Ready Hex
What this message means:
The printer is in Hex Trace mode and is ready to receive and process print jobs.

What you can do:
•

Send a job to print. All data sent to the printer is printed in hexadecimal and character
representation. Control strings are printed, not executed.

•

Turn the printer off and then on to exit Hex Trace mode and return to Ready status.

Remove Paper

What this message means:
The specified output bin, or bins, is full.

What you can do:
Remove the stack of paper from the specified bin(s) to clear the message.

Res Reduced
What this message means:
The printer is reducing the resolution of a page in the current job from 600 dots per inch (dpi)
to 300 dpi to prevent a 38 Memory Full error. Res Reduced remains on the display while the
job prints.

What you can do:
Press Menu to open the Job Menu and cancel the current job.

See also:
Holding a job in the printer

110

Restoring Factory
Defaults
What this message means:
The printer is restoring the factory default printer settings. When factory default settings are
restored:

•

All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted.

•

All menu settings return to the factory default setting except:

–
–

The Display Language setting in the Setup Menu.
All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu.

What you can do:
Wait for the message to clear.

See also:
Restoring factory default settings

Restoring Held
Job xxx/yyy
What this message means:
The printer is restoring held jobs from the hard disk.
Note: xxx represents the number of the job being restored.
yyy represents the total number of jobs to be restored.

What you can do:
•

Wait for the message to clear.

•

Select the Abort Restore menu item in the Job Menu.

See also:
Holding a job in the printer

Serial
What this message means:
A serial interface is the active communication link.

111

Std Bin Full
What this message means:
The standard bin is full.

What you can do:
Remove the stack of paper in the bin to clear the message.

Toner Low
What this message means:
The print cartridge is low on toner.

What you can do:
•

Replace the print cartridge.

•

Press Go to clear the message and continue printing.
Note: If you do not replace the print cartridge, you may experience print quality problems.

Tray Empty
What this message means:
The specified tray is out of paper.

What you can do:
Load paper in the tray to clear the message.

See also:
Loading the trays

112

Tray Low
What this message means:
The specified tray is low on paper.

What you can do:
Add paper to the tray to clear the message.

See also:
Loading the trays

Tray Missing
What this message means:
The specified tray is either missing or not fully inserted into the printer.

What you can do:
Insert the tray completely into the printer.

See also:
Loading the trays

USB
What this message means:
The printer is processing data through the specified USB port.

113

Waiting
What this message means:
The printer has received a page of data to print but is waiting for an End of Job command, a
Form Feed command, or additional data.

What you can do:
•

Press Go to print the contents of the buffer.

•

Press Menu to open the Job Menu and cancel the current job.

See also:
Canceling a print job

1565 Emul Error
Load Emul Option
What this message means:
The download emulator version on the firmware card does not match the printer code version.
This error can occur if you update printer firmware or move a firmware card from one printer to
another.

What you can do:
The printer automatically clears the message in 30 seconds, and then disables the download
emulator on the firmware card.
Download the correct download emulator version from Lexmark’s Web site.

2 Paper Jam
What this message means:
The printer detects a paper jam.

What you can do:
Clear the jam.

See also:
Clearing jams; Understanding jam messages

114

31 Defective Print Cartridge
What this message means:
A defective print cartridge is installed.

What you can do:
Remove the specified print cartridge and install a new one.

See also:
Canceling a print job

37 Insufficient
Defrag Memory
What this message means:
The printer cannot defragment flash memory, because the printer memory used to store
undeleted flash resources is full.

What you can do:
•

Delete fonts, macros, and other data in printer memory.

•

Install additional printer memory.

116

37 Insufficient
Memory
What this message means:
The printer memory is full and cannot continue processing current print jobs.

What you can do:
•

Press Go to clear the message and continue the current print job. The printer frees memory by
deleting the oldest held job and continues deleting held jobs until there is enough printer
memory to process the job.

•

Press Stop to clear the message without deleting any held jobs. The current job may not print
correctly.

•

Press Menu to open the Job Menu and cancel the current job.

•

To avoid this error in the future:

–
–

Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
Note: The messages 37 Insufficient Memory and Held Jobs may be lost
alternate on the display.

See also:
Holding a job in the printer; Held Jobs may be lost; Held Jobs may not be restored

38 Memory Full
What this message means:
The printer is processing data, but the memory used to store pages is full.

What you can do:
•

Press Go to clear the message and continue printing the job. The job may not print correctly.

•

Press Menu to open the Job Menu and cancel the current job.

•

To avoid this error in the future:

–
–

Simplify the print job by reducing the amount of text of graphics on a page and deleting
unnecessary downloaded fonts or macros.
Install additional printer memory.

See also:
Canceling a print job

117

39 Complex Page
What this message means:
The page may not print correctly because the print information on the page is too complex.

What you can do:
•

Press Go to clear the message and continue printing the job. The job may not print correctly.

•

Press Menu to open the Job Menu and cancel the current job.

•

To avoid this error in the future:

–
–
–

Reduce the complexity of the page by reducing the amount of text or graphics on the page
and deleting unnecessary downloaded fonts or macros.
Set Page Protect to On in the Setup Menu.
Install additional printer memory.

See also:
Technical Reference

Data Bits
Purpose:
To specify the number of data bits that are sent in each transmission frame.

Values:
7
8*

See also:
Technical Reference

154

Honor DSR
Purpose:
To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the
handshaking signals for most serial interface cables.

Values:
Off*

All data received by the serial port is treated as valid data.

Only data received while the DSR signal is high is treated as valid.

The serial interface uses DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. This electrical noise can cause stray characters to print. Select On to prevent
stray characters from printing.

Job Buffering
Purpose:
To temporarily store jobs on the printer hard disk before printing.

Values:
Off*

Does not buffer print jobs to the hard disk.

Buffers print jobs to the hard disk.

Auto

Buffers print jobs only if the printer is busy processing data from another input port.

Note: Changing the Job Buffering menu item automatically resets the printer.

NPA Mode
Purpose:
To specify whether the printer performs the special processing required for bidirectional
communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol.

Values:
On

Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data.

Off

Printer does not perform NPA processing.

Auto*

Printer examines the data to determine the format and then processes it appropriately.

Note: Changing this menu item automatically resets the printer.

155

Parity
Purpose:
To select the parity for serial input and output data frames.

Values:
Even
Odd
None*
Ignore

See also:
Technical Reference

PCL SmartSwitch
Purpose:
To configure the printer so it automatically switches to PCL emulation when a print job received
through the serial port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the serial interface and selects PCL emulation if the data indicates
that is the required printer language.

Off

Printer does not examine the incoming data. The printer uses PostScript emulation to
process the job if PS SmartSwitch is On, or uses the default printer language specified in the
Setup Menu if PS SmartSwitch is Off.

See also:
PS SmartSwitch; Printer Language

156

PS SmartSwitch
Purpose:
To configure the printer so it automatically switches to PostScript emulation when a print job received
through the serial port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the serial interface and selects PostScript emulation if the data
indicates that is the required printer language.

Off

Printer does not examine the incoming data. The printer uses PCL emulation to process the
job if PCL SmartSwitch is On, or uses the default printer language specified in the Setup
Menu if PCL SmartSwitch is Off.

See also:
PCL SmartSwitch; Printer Language

Robust XON
Purpose:
To determine whether the printer communicates availability to the computer.

Values:
Off*

Printer waits to receive data from the computer.

Printer sends a continuous stream of XONs to the host computer to indicate that the serial
port is ready to receive more data.

This menu item only applies to the serial port if Serial Protocol is set to XON/XOFF.

RS-232
Purpose:
To specify the type of serial communication.

Values:
RS-232*

157

Serial Buffer
Purpose:
To configure the size of the serial input buffer.

Values:
Disabled

Disables serial (Parallel, USB) port. Any jobs already buffered on the disk are
printed before normal processing of incoming jobs resumes.

Auto*

Printer automatically calculates the serial buffer size (recommended setting).

3K to maximum
size allowed

User specifies the serial buffer size. The maximum size depends on the
amount of memory in your printer, the size of the other link buffers, and
whether Resource Save is set to On or Off. To maximize the range for the
serial buffer size, disable or reduce the size of the parallel and USB buffers.

Note: Changing the Serial Buffer menu item automatically resets the printer.

See also:
Resource Save

Serial Protocol
Purpose:
To select the hardware and software handshaking values for the serial interface.

Values:
DTR*

Hardware handshaking.

DTR/DSR

Hardware handshaking.

XON/XOFF

Software handshaking.

XON/XOFF/DTR

Combined hardware and software handshaking.

XONXOFF/DTRDSR

Combined hardware and software handshaking.

See also:
Technical Reference

158

Network Menu

Use the Network Menu to change printer settings affecting jobs sent to the printer through a network
port (either Standard Network or Network Opt ).
Select a menu item for more details:

• Job Buffering

• NPA Mode

• MAC Binary PS

• PCL SmartSwitch

• Network Buffer

• PS SmartSwitch

• Network Setup

• Std Net Setup

Note: Values marked by an asterisk (*) are the factory default settings.

Job Buffering
Purpose:
To temporarily store jobs on the printer hard disk before printing.

Values:
Off*

Does not buffer jobs to the hard disk.

Buffers print jobs to the hard disk.

Auto

Buffers print jobs only if the printer is busy processing data from another input port.

Note: Changing the Job Buffering menu item automatically resets the printer.

159

MAC Binary PS
Purpose:
To configure the printer to process Macintosh binary PostScript print jobs.

Values:
On

Printer processes raw binary PostScript print jobs from computers using the Macintosh
operating system.
Note: This setting often causes Windows print jobs to fail.

Off

Printer filters PostScript print jobs using standard protocol.

Auto*

Printer processes print jobs from computers using either Windows or Macintosh operating
systems.

Network Buffer
Purpose:
To configure the size of the network input buffer.

Values:
Auto*

Printer automatically calculates the network buffer size (recommended
setting).

3K to maximum
size allowed

User specifies the network buffer size. The maximum size depends on the
amount of memory in your printer, the size of the other link buffers, and
whether Resource Save is set to On or Off. To maximize the range for the
network buffer size, disable or reduce the size of the parallel, serial, and USB
buffers.

Note: Changing the Network Buffer menu item automatically resets the printer.

See also:
Resource Save

Network Setup
Purpose:
To configure an internal print server.

Values:
Values for this menu item are supplied by the specific print server. Select the menu item to see the
available values.
Note: Refer to the documentation on the drivers CD for more information.

160

Values:
Off

Printer does not perform NPA processing.

Auto*

Printer examines the data to determine the format and then processes it appropriately.

Note: Changing this menu item automatically resets the printer.

PCL SmartSwitch
Purpose:
To configure the printer so it automatically switches to PCL emulation when a print job received
through the network port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the network interface and selects PCL emulation if the data
indicates that is the required printer language.

Off

See also:
PS SmartSwitch; Printer Language

161

PS SmartSwitch
Purpose:
To configure the printer so it automatically switches to PostScript emulation when a print job received
through the network port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the network interface connection and selects PostScript emulation
if the data indicates that is the required printer language.

Off

See also:
PCL SmartSwitch; Printer Language

Std Net Setup
Purpose:
To configure an internal print server.

Values:
Values for this menu item are supplied by the specific print server. Select the menu item to see the
available values.
Note: Refer to the documentation on the drivers CD for more information.

162

Parallel Menu

Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel
port (either Std Parallel or Parallel Opt ).
Select a menu item for more details:

• Advanced Status

• Parallel Mode 2

• Honor Init

• PCL SmartSwitch

• Job Buffering

• PCL SmartSwitch; Printer
Language

• MAC Binary PS
• Protocol
• NPA Mode
• PS SmartSwitch
• Parallel Buffer
• Parallel Mode 1
Note: Values marked by an asterisk (*) are the factory default settings.

Advanced Status
Purpose:
To enable bidirectional communication through the parallel port.

Values:
Off

Disables parallel port negotiation.

On*

Enables bidirectional communication through the parallel interface.

163

Honor Init
Purpose:
To determine whether the printer honors hardware initialization requests from the computer. The
computer requests initialization by activating the INIT signal on the parallel interface. Many personal
computers activate the INIT signal each time the computer is turned on and off.

Values:
Off*

Printer does not honor hardware initialization requests from the computer.

Printer honors hardware initialization requests from the computer.

Job Buffering
Purpose:
To temporarily store jobs on the printer hard disk before printing.

Values:
Off*

Does not buffer print jobs to the hard disk.

Buffers print jobs to the hard disk.

Auto

Buffers print jobs only if the printer is busy processing data from another input port.

Note: Changing the Job Buffering menu item automatically resets the printer.

MAC Binary PS
Purpose:
To configure the printer to process Macintosh binary PostScript print jobs.

Values:
On

Printer processes raw binary PostScript print jobs from computers using the Macintosh
operating system.
Note: This setting often causes Windows print jobs to fail.

Off

Printer filters PostScript print jobs using standard protocol.

Auto*

Printer processes print jobs from computers using either Windows or Macintosh operating
systems.

164

Values:
On

Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data.

Off

Printer does not perform NPA processing.

Auto*

Printer examines data and determines the format and then processes it appropriately.

Note: Changing this menu item automatically resets the printer.

Parallel Buffer
Purpose:
To configure the size of the parallel input buffer.

Values:
Disabled

Disables serial (Parallel, USB) port. Any jobs already buffered on the disk are
printed before normal processing of incoming jobs resumes.

Auto*

Printer automatically calculates the Parallel Buffer size (recommended setting).

3K to maximum
size allowed

User specifies the Parallel Buffer size. The maximum size depends on the
amount of memory in your printer, the size of the other link buffers, and
whether Resource Save is set to On or Off. To maximize the range for the
Parallel Buffer size, disable or reduce the size of the serial and USB buffers.

Note: Changing the Parallel Buffer menu item automatically resets the printer.

See also:
Resource Save

Parallel Mode 1
Purpose:
To control the pull-up resistors on the parallel port signals. This menu item is useful for personal
computers that have open collector outputs on the parallel port signals.

Values:
On

Disables the resistors.

Off*

Enables the resistors.

165

Parallel Mode 2
Purpose:
To determine whether the parallel port data is sampled on the leading or trailing edge of strobe.

Values:
On*

Samples parallel port data on the leading edge of strobe.

Off

Samples parallel port data on the trailing edge of strobe.

PCL SmartSwitch
Purpose:
To configure the printer so it automatically switches to PCL emulation when a print job received
through the parallel port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the parallel interface and selects PCL emulation if the data
indicates that is the required printer language.

Off

See also:
Printer Language; PS SmartSwitch

Protocol
Purpose:
To specify the parallel interface protocol.

Values:
Standard

May resolve some parallel interface problems.

Fastbytes*

Provides compatibility with most existing parallel interface implementations
(recommended setting).

See also:
Technical Reference

166

PS SmartSwitch
Purpose:
To configure the printer so it automatically switches to PostScript emulation when a print job received
through the parallel port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the parallel interface and selects PostScript emulation if the data
indicates that is the required printer language.

Off

See also:
PCL SmartSwitch; Printer Language

167

Setup Menu

Use the Setup Menu to configure a variety of printer features.
Select a menu item for more details:

• Alarm Control

• Power Saver

• Auto Continue

• Print Area

• Display Language

• Print Timeout

• Download Target

• Printer Language

• Jam Recovery

• Resource Save

• Job Accounting

• Toner Alarm

• Page Protect

• Wait Timeout

Note: Values marked by an asterisk (*) are the factory default settings.

Alarm Control
Purpose:
To establish whether the printer sounds an alarm when the printer requires operator intervention.

Values:
Off

Printer does not sound an alarm.

Single*

Printer sounds three quick beeps.

Continuous

Printer repeats three beeps every 10 seconds.

168

Auto Continue
Purpose:
To define the amount of time (in seconds) the printer waits after displaying an operator intervention
error message before it resumes printing.

Values:
Disabled*

Printer does not resume printing until someone clears the error message.

5...255

Printer waits the specified amount of time, and then automatically resumes printing.
This timeout value also applies if the menus are displayed (and the printer is offline) for
the specified period of time.

Display Language
Purpose:
To determine the language of the text on the operator panel display.

Values:
English

Norsk

Russian

Français

Nederlands

Polski

Deutsch

Svenska

Hungarian

Italiano

Português

Turkish

Español

Suomi

Czech

Dansk

Japanese

Note: All values may not be available.

Download Target
Purpose:
To specify the storage location for downloaded resources.

Values:
RAM*

All downloaded resources are automatically stored in printer memory (RAM).

Flash

All downloaded resources are automatically stored in flash memory.

Disk

All downloaded resources are automatically stored on the hard disk.

Storing downloaded resources in flash memory or on a hard disk is permanent storage rather than the
temporary storage that RAM provides. The resources remain in the flash memory or on the hard disk
even when the printer is turned off. Use MarkVision to download resources to the printer.

169

Jam Recovery
Purpose:
To establish whether the printer reprints jammed pages.

Values:
On

Printer reprints jammed pages.

Off

Printer does not reprint jammed pages.

Auto*

Printer reprints a jammed page unless the memory required to hold the page is needed for
other printer tasks.

Job Accounting
Purpose:
To store statistical information about your most recent print jobs on the hard disk. The statistics include
whether the job printed with or without errors, the print time, the job size (in bytes), the requested
paper size and paper type, the total number of printed pages, and the number of copies requested.

Values:
Off*

Printer does not store job statistics on disk.

Printer stores job statistics for the most recent print jobs.

Note: Job Accounting is only displayed when a hard disk is installed, is neither defective
nor Read/Write or Write protected.

See also:
Technical Reference

171

Print Timeout
Purpose:
To specify the amount of time (in seconds) the printer waits before printing the last page of a print job
that does not end with a command to print the page. The print timeout counter does not start until
Waiting is displayed.

Values:
Disabled

The printer does not print the last page of a print job until one of the following occurs:
• The printer receives enough information to fill the page.
• The printer receives a Form Feed command.
• You select Print Buffer from the Job Menu.

1...255 (90*)

The printer prints the last page after the specified time. (Your printer may not support
the entire range of values.)

Printer Language
Purpose:
To establish the default printer language used to communicate data from the computer to the printer.

Values:
PCL Emulation*

PCL emulation, compatible with Hewlett-Packard printers.

PS Emulation

PostScript emulation, compatible with Adobe PostScript language.

PPDS Emulation

PPDS emulation.

Note: Setting a printer language as the default does not prevent a software application
from sending print jobs that use the other language.

Resource Save
Purpose:
To determine what the printer does with downloaded resources, such as fonts and macros stored in
RAM, if the printer receives a job that requires more memory than is available.

Values:
Off*

Printer retains downloaded resources only until memory is needed. It then deletes those
resources associated with the inactive printer language.

Printer retains all downloaded resources for all printer languages during language changes
and printer resets. If the printer runs out of memory,
38 Memory Full is displayed.

172

Toner Alarm
Purpose:
To specify how the printer responds when it is low on toner.

Values:
Off

The printer displays a warning and continues printing.

Single*

Printer stops printing, displays an error message, and sounds three quick beeps.

Continuous

Printer stops printing, displays an error message, and repeats three beeps every 10
seconds until the toner cartridge is replaced.

Wait Timeout
Purpose:
To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the
computer. When this timeout expires, the print job is canceled.

Values:
Disabled

Disables Wait Timeout.

15...65535 (40*)

Specifies the amount of time the printer waits for additional data before it cancels
the job.

Note: Wait Timeout is only available when you use PostScript emulation. This menu item
has no effect on PCL emulation print jobs.

173

PostScript Menu

Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation
printer language.
Select a menu item for more details:

• Font Priority
• Print PS Error
Note: Values marked by an asterisk (*) are the factory default settings.

Font Priority
Purpose:
To establish the font search order.

Values:
Resident*

Printer searches printer memory for the requested font before searching flash
memory or hard disk.

Flash/Disk

Printer searches the hard disk and flash memory for the requested font before
searching printer memory.

Note: Font Priority is only displayed when a formatted flash or hard disk is installed, is
neither defective nor Read/Write or Write protected.

Print PS Error
Purpose:
To print a page defining the PostScript emulation error when an error occurs.

Values:
Off*

Discards the print job without printing an error message.

Prints an error message before it discards the job.

174

USB Menu

Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port.
Select a menu item for more details:

• Job Buffering

• PCL SmartSwitch

• MAC Binary PS

• PS SmartSwitch

• NPA Mode

• USB Buffer

Note: Values marked by an asterisk (*) are the factory default settings.

Job Buffering
Purpose:
To temporarily store jobs on the printer hard disk before printing.

Values:
Off*

Does not buffer print jobs to the hard disk.

Buffers print jobs to the hard disk.

Auto

Buffers print jobs only if the printer is busy processing data from another input port.

Note: Changing the Job Buffering menu item automatically resets the printer.

175

MAC Binary PS
Purpose:
To configure the printer to process Macintosh binary PostScript print jobs.

Values:
On

Printer processes raw binary PostScript print jobs from computers using the Macintosh
operating system.
Note: This setting often causes Windows print jobs to fail.

Off

Printer filters PostScript print jobs using standard protocol.

Auto*

Printer processes print jobs from computers using either Windows or Macintosh operating
systems.

Values:
On

Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data.

Off

Printer does not perform NPA processing.

Auto*

Printer examines the data to determine the format and then processes it appropriately.

Note: Changing this menu item automatically resets the printer.

PCL SmartSwitch
Purpose:
To configure the printer so it automatically switches to PCL emulation when a print job received
through the USB port requires it, regardless of the default printer language.

Values:
On*

Printer examines the data on the USB interface and selects PCL emulation if the data
indicates that is the required printer language.

Off

See also:
PS SmartSwitch; Printer Language

176

PS SmartSwitch
Purpose:
To configure the printer so it automatically switches to PostScript emulation when a print job received
through the USB port requires it, regardless of the default printer language.

Values:
On*

Printer examines data on the USB interface and selects PostScript emulation if the data
indicates that is the required printer language.

Off

See also:
PCL SmartSwitch; Printer Language

USB Buffer
Purpose:
To configure the size of the USB input buffer.

Values:
Disabled

Disables serial (Parallel, USB) port. Any jobs already buffered on the disk are
printed before normal processing of incoming jobs resumes.

Auto*

Printer automatically calculates the USB Buffer size (recommended setting).

3K to maximum
size allowed

User specifies the USB Buffer size. The maximum size depends on the amount
of memory in your printer, the size of the other link buffers, and whether
Resource Save is set to On or Off. To maximize the range for the USB Buffer
size, disable or reduce the size of the parallel, serial, and network buffers.

Note: Changing the USB Buffer menu item automatically resets the printer.

See also:
Resource Save

177

Utilities Menu

Use the Utilities Menu to print a variety of listings relating to available printer resources, printer
settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer
problems.
Select a menu item for more details:

• Defragment Flash

• Print Demo

• Factory Defaults

• Print Directory

• Format Disk

• Print Fonts

• Format Flash

• Print Menus

• Hex Trace

• Print Net Setup

• Job Acct Stat

• Remove Held Jobs

Defragment Flash
Purpose:
To retrieve storage area lost when resources are deleted from flash memory.

Values:
Yes

Printer transfers all resources stored in flash memory to printer memory and then reformats
the flash memory option. When the format operation is complete, the resources are loaded
back into flash memory.

Printer cancels the request to defragment the flash memory.

WARNING: Do not turn off the printer while the flash is defragmenting.

178

Factory Defaults
Purpose:
To return your printer settings to the factory default values.

Values:
Restore

• All menu items are returned to the factory default values except:
– Display Language.
– All settings in the Parallel Menu, Serial Menu, Network Menu, and USB
Menu.
• All downloaded resources (fonts, macros, and symbol sets) in printer
memory (RAM) are deleted. (Resources residing in flash memory or on the
hard disk are unaffected.)

Do Not Restore

User-defined settings remain.

Format Disk
Purpose:
To format the printer hard disk.

Values:
Yes

Deletes any data stored on the hard disk and prepares the device to receive new resources.

Cancels the request to format the hard disk and leaves current resources stored on the disk.

WARNING: Do not turn off the printer while the hard disk is formatting.

Format Flash
Purpose:
To format the flash memory.

Values:
Yes

Deletes any data stored in flash memory and prepares the flash memory to receive new
resources.

Cancels the request to format the flash memory and leaves current resources stored in flash
memory.

WARNING: Do not turn off the printer while the flash is formatting.

179

Hex Trace
Purpose:
To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is
printed in hexadecimal and character representation. Control codes are not executed.
To exit Hex Trace, turn the printer off or reset the printer from the Job Menu.

Job Acct Stat
Purpose:
To print a listing of all job statistics stored on the hard disk, or to clear all statistics on the disk.

Values:
Print

Prints all statistics available for the most recent print jobs.

Clear

Deletes all accumulated job statistics from the hard disk.

See also:
Technical Reference

180

Print Fonts
Purpose:
To print a sample of all the fonts available for the selected printer language.

Values:
PCL Fonts

Prints a sample of all printer fonts available for PCL emulation.

PS Fonts

Prints a sample of all printer fonts available for PostScript emulation.

PPDS Fonts

Prints a sample of all printer fonts available for PPDS emulation.

Print Menus
Purpose:
To print a listing of the current user default values, the installed options, the amount of installed printer
memory, and the status of printer supplies.

Print Net Setup
Purpose:
To print information relating to the internal print server and the network settings defined by the
Network Setup menu item in the Network Menu.

181

Remove Held Jobs
Purpose:
To remove confidential and held jobs from the printer hard disk.
Note: Remove Held Jobs is only available when confidential jobs or held jobs are stored
on an installed hard disk.

Values:
All

Removes all confidential and held jobs stored on the hard disk.

Confidential

Removes confidential jobs stored on the hard disk.

Held

Removes held jobs stored on the hard disk.

Not Restored

Removes all confidential or held jobs that were not restored from the hard disk to
printer memory.

WARNING: Removed jobs are no longer available in the list of jobs when you select Held Jobs
or Confidential Job from the Job Menu. They cannot be restored on the hard disk
during the printer power-on cycle.
When jobs are removed, Deleting Jobs is displayed.

182

Notices
• Edition notice
• Trademarks
• Licensing notice
• Safety information
• Cautions and warnings
• Electronic emission notices
• Noise emission levels
• Energy Star
• Laser notice

Edition notice
Edition: July 2002
The following paragraph does not apply to any country where such provisions are inconsistent
with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.

183

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/
032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire,
send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House,
Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply
in any way it believes appropriate without incurring any obligation to you. You can purchase additional
copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and
Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product,
program, or service is not intended to state or imply that only that product, program, or service may be
used. Any functionally equivalent product, program, or service that does not infringe any existing
intellectual property right may be used instead. Evaluation and verification of operation in conjunction
with other products, programs, or services, except those expressly designated by the manufacturer,
are the user’s responsibility.
© Copyright 2002 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable
FAR provisions: Lexmark International, Inc., Lexington, KY 40550.

Trademarks
Lexmark and Lexmark with diamond design, FontVision, MarkNet, and MarkVision are trademarks of
Lexmark International, Inc., registered in the United States and/or other countries.
PictureGrade is a trademark of Lexmark International, Inc.
Operation ReSource is a service mark of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This
printer is intended to be compatible with the PCL language. This means the printer recognizes PCL
commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’
designation of a set of printer commands (language) and functions included in its software products.
This printer is intended to be compatible with the PostScript 3 language. This means the printer
recognizes PostScript 3 commands used in various application programs, and that the printer
emulates the functions corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
The following terms are trademarks or registered trademarks of these companies:
Albertus

The Monotype Corporation plc

Antique Olive

Monsieur Marcel OLIVE

Apple-Chancery

Apple Computer, Inc.

Arial

The Monotype Corporation plc

184

Candid

Agfa Corporation

CG Omega

Product of Agfa Corporation

CG Times

Based on Times New Roman under license from The
Monotype Corporation plc, is a product of Agfa
Corporation

Chicago

Apple Computer, Inc.

Clarendon

Linotype-Hell AG and/or its subsidiaries

Eurostile

Nebiolo

Geneva

Apple Computer, Inc.

GillSans

The Monotype Corporation plc

Helvetica

Linotype-Hell AG and/or its subsidiaries

Hoefler

Jonathan Hoefler Type Foundry

ITC Avant Garde
Gothic

International Typeface Corporation

ITC Bookman

International Typeface Corporation

ITC Lubalin Graph

International Typeface Corporation

ITC Mona Lisa

International Typeface Corporation

ITC Zapf Chancery

International Typeface Corporation

Joanna

The Monotype Corporation plc

Marigold

Arthur Baker

Monaco

Apple Computer, Inc.

New York

Apple Computer, Inc.

Oxford

Arthur Baker

Palatino

Linotype-Hell AG and/or its subsidiaries

Stempel Garamond

Linotype-Hell AG and/or its subsidiaries

Taffy

Agfa Corporation

Times New Roman

The Monotype Corporation plc

TrueType

Apple Computer, Inc.

Univers

Linotype-Hell AG and/or its subsidiaries

Wingdings

Microsoft Corporation

Other trademarks are the property of their respective owners.

185

Licensing notice
The printer resident software contains:

•

Software developed and copyrighted by Lexmark

•

Lexmark modified software licensed under the provisions of the GNU General Public License
version 2 and the GNU Lesser General Public License version 2.1

•

Software licensed under the BSD license and warranty statements

Click the title of the document you want to review:
BSD License and Warranty statements
GNU General Public License
The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it
under the terms of the licenses referenced above. These licenses do not provide you any rights to the
Lexmark copyrighted software in this printer.
Since the GNU licensed software that the Lexmark modifications are based upon is supplied explicitly
without warranty, use of the Lexmark modified version is similarly provided without warranty. See the
warranty disclaimers in the referenced licenses for additional details.
To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD
that shipped with your printer and click Contact Lexmark.

Safety information
•

The power cord must be connected to a properly grounded electrical outlet that is near the
product and easily accessible.

•

Refer service or repairs, other than those described in the operating instructions, to a
professional service person.

•

This product is designed, tested, and approved to meet strict global safety standards with the
use of specific Lexmark components. The safety features of some parts may not always be
obvious. Lexmark is not responsible for the use of other replacement parts.

•

Your product uses a laser.

CAUTION: : Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.

•

Your product uses a printing process that heats the print media, and the heat may cause the
media to release emissions. You must understand the section in your operating instructions
that discusses the guidelines for selecting print media to avoid the possibility of harmful
emissions.

186

Cautions and warnings
CAUTION: A caution identifies something that might cause you harm.
WARNING: A warning identifies something that might damage your printer hardware or
software.

Electronic emission notices
Printers with a network cable attached
Federal Communications Commission (FCC) compliance information statement
The Lexmark W812n network printer, Machine Type 4022-110 , has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be required to correct
the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a
Class A computing device, use a properly shielded and grounded cable such as
Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use
of a substitute cable not properly shielded and grounded may result in a violation
of FCC regulations.

Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.

Avis de conformité aux normes d’Industrie Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.

187

A declaration of conformity with the requirements of the directives has been signed by the Director of
Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

Warning
When a print server is installed, this is a Class A product. In a domestic environment, this product may
cause radio interference, in which case, the user may be required to take adequate measures.

Japanese VCCI notice

Printers without a network cable attached
Federal Communications Commission (FCC) compliance information statement
The Lexmark W812 laser printer, Machine Type 4022-100 , has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.

•
•
•

Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a
Class B computing device, use a properly shielded and grounded cable such as
Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use
of a substitute cable not properly shielded and grounded may result in a violation
of FCC regulations.

188

Any questions regarding this compliance information statement should be directed to:
Director of Lab Operations
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000

Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.

Avis de conformité aux normes d’Industrie Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.

European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC
and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage
limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of
Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI notice

The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect
connections to the public telecommunications systems in the United Kingdom.

189

Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance
with ISO 9296.
1-meter average sound pressure, dBA
Printing

52 dBA

Idling

32 dBA

Energy Star

The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment
manufacturers to promote the introduction of energy-efficient products and to reduce air pollution
caused by power generation.
Companies participating in this program introduce products that power down when they are not being
used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in
this program.
As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.

Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the
requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb
(3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of
770-795 nanometers. The laser system and printer are designed so there is never any human access
to laser radiation above a Class I level during normal operation, user maintenance, or prescribed
service condition.

190

Index
A
A4 Width (PCL Emul Menu) 144
Abort Restore (Job Menu) 133
aborting restoration of held jobs
133
Advanced Status (Parallel Menu)
163
Alarm Control (Setup Menu) 168
alarms
error messages 169
setting 168
toner 173
Auto Continue (Setup Menu) 169
Auto CR after LF (PCL Emul Menu)
145
Auto CR after LF (PPDS Menu)
149
Auto LF after CR (PCL Emul Menu)
145
Auto LF after CR (PPDS Menu)
150
auto size sensing 20
automatic size sensing 140
automatic tray linking 20
avoiding paper jams 31

B
Baud (Serial Menu) 154
Best Fit (PPDS Menu) 150
Blank Pages (Finishing Menu) 127
buffer sizes, adjusting
network 160
parallel 165
serial 158
USB 177

C
calling for service 46
Cancel Job (Job Menu) 133
canceling a print job 11
card stock
guidelines 19
Character Set (PPDS Menu) 150
characteristics, print media
card stock 19

labels 19
letterhead 18
paper 17
transparencies 18
Collation (Finishing Menu) 128
collation, enabling 128
complex page errors 170
Confidential Job (Job Menu) 134
Configure MP (Paper Menu) 138
Copies (Finishing Menu) 128
copies, specifying number 128
current menu settings 78
Custom Types (Paper Menu) 139

D
Data Bits (Serial Menu) 154
Defragment Flash (Utilities Menu)
178
disabling 77
operator panel menus 75
Power Saver 76
size sensing 77
disk
See hard disk
Display Language (Setup Menu)
169
Download Target (Setup Menu)
169
downloadable fonts 86
downloaded resources
printing 180
resource save 172
storing 169
duplex
binding 129
enabling 128
using the duplex unit 33
Duplex (Finishing Menu) 128
Duplex Bind (Finishing Menu) 129

E
emission notices 187
entering menus 65
envelopes, printing 30

191

F
Factory Defaults (Utilities Menu)
179
factory defaults, restoring 179
FCC notices 187
Finishing Menu 127
Blank Pages 127
Collation 128
Copies 128
Duplex 128
Duplex Bind 129
Multipage Border 129
Multipage Order 130
Multipage Print 131
Multipage View 131
Separator Sheets 132
Separator Source 132
flash memory 70
defragmenting 178
formatting 179
printing downloaded resources
180
removing 70
setting as download target 169
Font Name (PCL Emul Menu) 145
Font Priority (PostScript Menu)
174
Font Source (PCL Emul Menu)
146
fonts
choosing in PCL emulation 145
downloadable 86
printing font samples 88
printing samples 181
priority 174
resident 81, 88
symbol sets supported 148
symbol sets, PCL 6 emulation
86
Format Disk (Utilities Menu) 179
Format Flash (Utilities Menu) 179
fuser
80 Scheduled Maintenance 61
removing 61

G
Go button 65

H
Hagaki cards, printing 28
hard disk
formatting 179
printing downloaded resources
180
setting as download target 169
Held jobs 13
Held Jobs (Job Menu) 134
Hex Trace (Utilities Menu) 180
Honor DSR (Serial Menu) 155
Honor Init (Parallel Menu) 164

I
interfaces
network 159
parallel 163
serial 153
USB 175

J
Jam Recovery (Setup Menu) 170
jams
avoiding 31
See paper jams
job
canceling 133
confidential 134
held 134
statistics 170
Job Accounting (Setup Menu) 170
Job Acct Stat (Utilities Menu) 180
Job Buffering (Network Menu) 159
Job Buffering (Parallel Menu) 164
Job Buffering (Serial Menu) 155
Job Buffering (USB Menu) 175
Job Menu 133
Abort Restore 133
Cancel Job 133
Confidential Job 134
Held Jobs 134
Print Buffer 135
Reset Printer 135

L
label sheets, printing 28
labels
guidelines 19
laser notice 190
letterhead
guidelines 18
loading 22
Lines per Inch (PPDS Menu) 151

Lines per Page (PCL Emul Menu)
146
Lines per Page (PPDS Menu) 151
linking 20
trays 20
loading
250-sheet trays
A3, JIS B4, legal, 8.5x13,
11x17 24
letter, A4, A5, JIS B5 21
letterhead 22
500-sheet trays
letter, A4 26
locking menus 75

M
MAC Binary PS (Network Menu)
160
MAC Binary PS (Parallel Menu)
164
MAC Binary PS (USB Menu) 176
maximum stack height
500-sheet tray 27
trays 1, 2, 3 22
memory
Print and Hold function 13
memory option, removing 70
Menu buttons 65
menu settings page, printing 78
menus
disabling 75
enabling 75
entering 65
language 169
printing menu settings page 78
selecting 66
menu items 66
numerical values 65
messages
1565 Emul Error Load Emul
Option 114
2 Paper Jam 114
31 Defective Print Cartridge
115
34 Wrong Paper Size in Tray
115
35 Res Save Off Deficient
Memory 116
37 Insufficient Collation Area
116
37 Insufficient Defrag Memory
116
37 Insufficient Memory 117
38 Memory Full 117
39 Complex Page 118
4 Unsupported Firmware
Card 118
50 PPDS Font Error 119

192

51 Defective Flash 119
52 Flash Full 119
53 Unformatted Flash 120
54 Network Software Error
120
54 Par ENA Connection
Lost 121
54 Serial Option Error 120
54 Standard Serial Error 120
54 Std Network Software Error
120
54 Std Par ENA Connection
Lost 121
56 Parallel Port Disabled
121
56 Serial Port Disabled 121
56 Standard Serial Disabled
121
56 Standard USB Port Disabled
122
56 Std Parallel Port Disabled
121
56 USB Port Disabled 122
57 Configuration Change 122
58 Too Many Disks Installed
123
58 Too Many Flash Options
123
58 Too Many Trays Attached
123
61 Defective Disk 124
62 Disk Full 124
63 Unformatted Disk 124
64 Unsupported Disk Format
125
80 Scheduled Maintenance
125
88 Toner Low 125
900–999 Service
126
Activating Demo Mode 91
Activating Menu Changes 91
Activating PPDS 91
Busy 92
Cancelling Job 92
Change 92
Check Connection 93
Clearing Job Accounting Stat
93
Close Duplex Doors 93
Close Top Cover 93
Deactivating Demo Mode 94
Deactivating PPDS 94
Defragmenting 94
Delete All Jobs 95
Deleting Jobs 95
Disabling Menus 95
Disk Corrupted. Reformat? 96
Disk Recovery x/5 yyy% 96

Enabling Menus 96
Enter PIN
=___ 97
Flushing Buffer 97
Formatting Disk 97
Formatting Disk yyy% 98
Formatting Flash 98
Held Jobs may be lost 99
Held Jobs May Not Be Restored
99
Insert Print Cartridge 100
Insert Tray 100
Invalid Network Code 100
Invalid Standard Network Code
100
Load Manual 101
Load Tray 101
Maintenance 101
Menus Disabled 102
Network 102
Network Card Busy 102
No Jobs Found. Retry? 103
Not Ready 103
Parallel 103
Performing Self Test 103
Power Saver 104
Print Jobs on Disk 104
Printing Alignment Page 104
Printing Directory List 105
Printing Font List 105
Printing Job Accounting Stat
105
Printing Menu Settings 106
Printing Quality Test Pages 106
Prog System Code 106
Program Flash 107
Programming Disk 107
Programming Error P 107
Queuing and Deleting Jobs 108
Queuing Jobs 108
Ready 108
Ready Hex 109
Remove Paper
109
Res Reduced 109
Resetting Maint Cnt Value 110
Resetting the Printer 110
Restore Held Jobs. Go/Stop?
110
Restoring Factory Defaults 111
Restoring Held Job xxx/yyy 111
Serial 111
Std Bin Full 112
Toner Low 112
Tray Empty 112
Tray Low 113
Tray Missing 113
USB 113
Waiting 114

Multipage Border (Finishing Menu)
129
Multipage Order (Finishing Menu)
130
multipage print
border settings 129
configuring 131
order settings 130
view settings 131
Multipage Print (Finishing Menu)
131
Multipage View (Finishing Menu)
131
multipurpose feeder
printing envelopes 30
multipurpose feeder, configuring
138

N
Network Setup (Network
Menu) 160
Network Buffer (Network Menu)
160
Network Menu 159
Job Buffering 159
MAC Binary PS 160
Network Setup 160
Network Buffer 160
NPA Mode 161
PCL SmartSwitch 161
PS SmartSwitch 162
Std Net Setup 162
network port
configuring
buffer size 160
NPA mode 161
PCL SmartSwitch 161
PS SmartSwitch 162
NPA Mode (Network Menu) 161
NPA Mode (Parallel Menu) 165
NPA Mode (Serial Menu) 155
NPA Mode (USB Menu) 176
NPA mode, setting
network port 161
parallel port 165
serial port 155
USB port 176
numbers, operator panel 66
numerical values, selecting 65

O
operator panel 65
buttons 65
numbers 66
options
verifying installation with menu
settings page 78

193

ordering 55
print cartridge 55
ordering supplies 55
Orientation (PCL Emul Menu) 147
Orientation (PPDS Menu) 152

P
Page Format (PPDS Menu) 152
Page Protect (Setup Menu) 170
paper
guidelines 18
storing 31
paper jams
reprinting jammed pages 170
Paper Loading
250-sheet trays
A3, JIS B4, legal, 8.5x13,
11x17 24
letter, A4, A5, JIS B5 21
500-sheet trays
letter, A4 26
multipurpose feeder
paper, envelopes,
transparencies, label
sheets, Hagaki cards 28
Paper Menu 139
Paper Menu 138
Configure MP 138
Custom Types 139
Paper Loading 139
Paper Size 140
Paper Source 141
Paper Type 142
Substitute Size 143
Universal Setup 143
Paper Size (Paper Menu) 140
Paper Source (Paper Menu) 141
Paper Type (Paper Menu) 142
paper, specifying
custom type 139
if requested size not loaded
143
preprinted forms 139
size 140
source 141
type 142
Parallel Buffer (Parallel Menu) 165
Parallel Menu 163
Advanced Status 163
Honor Init 164
Job Buffering 164
MAC Binary PS 164
NPA Mode 165
Parallel Buffer 165
Parallel Mode 1 165
Parallel Mode 2 166
PCL SmartSwitch 166
Protocol 166

PS SmartSwitch 167
Parallel Mode 1 (Parallel Menu)
165
Parallel Mode 2 (Parallel Menu)
166
parallel port
configuring
bidirectional communication
163
buffer size 165
data sampling 166
hardware initialization 164
NPA mode 165
PCL SmartSwitch 166
protocol 166
PS SmartSwitch 167
enabling
resistors 165
Parity (Serial Menu) 156
PCL Emul Menu 144
A4 Width 144
Auto CR after LF 145
Auto LF after CR 145
Font Name 145
Font Source 146
Lines per Page 146
Orientation 147
Pitch 147
Point Size 147
Symbol Set 148
Tray Renumber 148
PCL emulation
A4 width 144
automatic carriage return 145
automatic line feed 145
font name 145
font sample print 181
font source 146
font support 88
lines per page 146
orientation 147
pitch 147
point size 147
resident fonts 81
symbol set 148
tray renumber 148
PCL SmartSwitch (Network Menu)
161
PCL SmartSwitch (Parallel Menu)
166
PCL SmartSwitch (Serial Menu)
156
PCL SmartSwitch (USB Menu)
176
PCL SmartSwitch, setting
See also printer language
network port 161
parallel port 166
serial port 156

USB port 176
personal identification number
(PIN), entering 66
PictureGrade (Quality Menu) 136
PIN 66
See personal identification
number 66
Pitch (PCL Emul Menu) 147
Point Size (PCL Emul Menu) 147
ports
network 159
parallel 163
serial 153
USB 175
PostScript emulation
font priority 174
font sample print 181
font support 88
printing PS errors 174
resident fonts 81
PostScript Menu 174
Font Priority 174
power saver
configuring 171
Power Saver (Setup Menu) 171
PPDS emulation
automatic carriage return 149
automatic line feed 150
Best Fit 150
character set 150
lines per inch 151
lines per page 151
orientation 152
page format 152
resident fonts 81
tray 1 renumber 152
PPDS Menu 149
Auto CR after LF 149
Auto LF after CR 150
Best Fit 150
Character Set 150
Lines per Inch 151
Lines per Page 151
Orientation 152
Page Format 152
Tray 1 Renumber 152
Print and Hold function
see held jobs 13
Print Area (Setup Menu)
Setup Menu
Print Quality 171
Print Buffer (Job Menu) 135
print cartridge
ordering 55
recycling 57
removing 58
Print Demo (Utilities Menu) 180
Print Directory (Utilities Menu) 180
Print Fonts (Utilities Menu) 181

194

print job, canceling 11
print media
guidelines
card stock 19
labels 19
letterhead 18
paper 17
transparencies 18
letterhead
guidelines 18
transparencies
guidelines 18
Print Menus (Utilities Menu) 181
Print Net Setup (Utilities Menu)
181
print options
print buffer 135
separator sheets 132
See also separator source
132
Print PS Error (PostScript Menu)
174
print quality, adjusting
PictureGrade 136
print resolution 136
toner darkness 137
Print Resolution (Quality Menu)
136
print statistics
job accounting 170
printing job statistics 180
print timeout
configuring 172
Print Timeout (Setup Menu) 172
printer
resetting 135
taking offline 65
with Menu button 65
with Stop button 66
Printer Language (Setup Menu)
172
printer memory option, removing
70
printer menu settings, changing 80
printer menus
disabling 75
enabling 75
locking operator panel 75
printer messages
Enter PIN 16
No Jobs Found. Retry? 16
printer system board 68
accessing 68
closing 74
printer testing
Hex Trace mode 180
print defaults 181
print hardware statistics 181
printing

duplexed jobs 33
envelopes 30
font samples 88
Hagaki cards 28
label sheets 28
menu settings page 78
specialty media 28
transparencies 28
problem solving
clearing operator panel error
messages 65
stopping printer 66
problems
calling for service 46
incorrect characters print 43
job didn’t print 42
job prints 43
from wrong tray 43
on wrong paper or media 43
large jobs do not collate 44
operator panel 42
blank 42
displays black diamonds 42
options
operating incorrectly 45
stops working 45
paper feed
frequent jams 40
jammed page does not
reprint 41
Paper Jam message remains
after clearing jam 41
paper jams when duplexing
Universal size paper 41
print quality 35
black pages 35
blank pages 35
clipped images 39
ghost image of lighter text 39
gray background 36
incorrect margins 39
irregularities 37
paper curls once printed 39
print too dark 36
print too light 36
skewed print 38
streaked horizontal lines 37
streaked vertical lines 38
toner rubs off 38
toner specks 38
uneven print density 36
white or black line 37
print time seems long 43
tray linking does not work 44
unexpected page breaks 44
Protocol (Parallel Menu) 166
PS emulation
See PostScript emulation
PS SmartSwitch (Network Menu)

162
PS SmartSwitch (Parallel Menu)
167
PS SmartSwitch (Serial Menu)
157
PS SmartSwitch (USB Menu) 177
PS SmartSwitch, setting
See also printer language 172
network port 162
parallel port 167
serial port 157
USB port 177

Q
Quality Menu 136
PictureGrade 136
Print Resolution 136
Toner Darkness 137

R
recycling supplies 57
Remove Held Jobs (Utilities Menu)
182
removing
firmware card 73
flash memory option 70
option cards 71
printer memory option 70
Reset Printer (Job Menu) 135
resetting printer 135
resident fonts 81
Resource Save (Setup Menu) 172
Return button 66
Robust XON (Serial Menu) 157
RS-232 (Serial Menu) 157

S
safety information 186
scalable fonts
resident 81
Select button 66
selecting 66
menu items 66
numerical values 65
Separator Sheets (Finishing Menu)
132
Separator Source (Finishing Menu)
132
Serial Buffer (Serial Menu) 158
Serial Menu 153
Baud 154
Data Bits 154
Honor DSR 155
Job Buffering 155
NPA Mode 155
Parity 156
PCL SmartSwitch 156

195

PS SmartSwitch 157
Robust XON 157
RS-232 157
Serial Buffer 158
Serial Protocol 158
serial port
adjusting
transmission speeds 154
configuring
buffer size 158
NPA mode 155
parity 156
PCL SmartSwitch 156
protocol 158
PS SmartSwitch 157
robust XON 157
enabling
DSR (Data Set Ready)
signals 155
Serial Protocol (Serial Menu) 158
service, calling for 46
Setup Menu 168
Alarm Control 168
Auto Continue 169
Display Language 169
Download Target 169
Jam Recovery 170
Job Accounting 170
Page Protect 170
Power Saver 171
Print Timeout 172
Printer Language 172
Resource Save 172
Toner Alarm 173
Wait Timeout 173
size sensing
disabling 77
specialty media, printing 28
stack height, maximum
trays 1, 2, 3 22
statistics
printing 180
storing 170
Std Net Setup (Network Menu)
162
Stop button 66
storing 31
paper 31
supplies 31
Substitute Size (Paper Menu) 143
supplies 55
ordering 55
recycling 57
storing 31
Symbol Set (PCL Emul Menu) 148
symbol set support 89
symbol sets, definition 86

taking printer offline 66
with Menu button 65
with Stop button 66
test printing
Hex Trace mode 180
menus page 181
timeout
print 172
wait 173
toner
alarm 173
Toner Alarm (Setup Menu) 173
Toner Darkness (Quality Menu)
137
transparencies
guidelines 18
printing 28
Tray 1 Renumber (PPDS Menu)
152
tray linking 20
Tray Renumber (PCL Emul Menu)
148

values, selecting 80
verifying printing 78
menus settings page 78

W
Wait Timeout (Setup Menu) 173
wait timeout, configuring 173

U
Universal Setup (Paper Menu)
143
unlocking menus 75
USB Buffer (USB Menu) 177
USB Menu 175
Job Buffering 175
MAC Binary PS 176
NPA Mode 176
PCL SmartSwitch 176
PS SmartSwitch 177
USB Buffer 177
USB port
configuring
buffer size 177
NPA mode 176
PCL SmartSwitch 176
PS SmartSwitch 177
user default settings
current 80
Utilities Menu 178
Defragment Flash 178
Factory Defaults 179
Format Disk 179
Format Flash 179
Hex Trace 180
Job Acct Stat 180
Print Demo 180
Print Directory 180
Print Fonts 181
Print Menus 181
Print Net Setup 181
Remove Held Jobs 182

196

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2002 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.3
Linearized                      : No
Modify Date                     : 2002:10:31 08:01:43-05:00
Create Date                     : 2002:07:02 09:33:28Z
Page Count                      : 197
Creation Date                   : 2002:07:02 09:33:28Z
Mod Date                        : 2002:07:02 09:42:55Z
Producer                        : Acrobat Distiller 5.0.5 (Windows)
Author                          : Lexmark International, Inc
Metadata Date                   : 2002:07:02 09:42:55Z
Creator                         : Lexmark International, Inc
Title                           : User Reference
Page Mode                       : UseOutlines
Page Layout                     : SinglePage

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Lexmark W 812 Users Manual User Reference

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