Lexmark M11003 RFID Reader Card Assembly User Manual Lexmark Pro700 Series User s Guide
Lexmark International Inc RFID Reader Card Assembly Lexmark Pro700 Series User s Guide
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Users Manual
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| Document ID | 1087220 |
| Application ID | OGcZDSld+LdT6ho30Ag0qA== |
| Document Description | Users Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 247.41kB (3092600 bits) |
| Date Submitted | 2009-03-27 00:00:00 |
| Date Available | 2009-06-25 00:00:00 |
| Creation Date | 2009-03-04 19:13:05 |
| Producing Software | Hyf PDF Output Library 2.2.3 (Windows) |
| Document Lastmod | 2009-03-04 20:50:37 |
| Document Title | Lexmark Pro700 Series User's Guide |
| Document Creator | XSL Formatter V3.2 MR3 |
| Document Author: | lplenos |
Lexmark Confidential until announced Lexmark Pro700 Series User's Guide Created: Wed Mar 04 19:13:01 CST 2009 May 2009 Machine type(s): 4444 Model(s): 101, 10E www.lexmark.com Lexmark Confidential until announced Contents Safety information.............................................................................5 About your printer.............................................................................6 v10112944 Thank you for choosing this printer!...............................................................................................................................6 v11828765 Minimizing your printer's environmental impact......................................................................................................6 v10112948 Finding information about the printer...........................................................................................................................7 v11035151 Understanding the parts of the printer..........................................................................................................................9 Ordering and replacing supplies...................................................11 v11562056 Ordering ink cartridges.....................................................................................................................................................11 v9372859 Using genuine Lexmark ink cartridges........................................................................................................................11 v11748438 Replacing ink cartridges....................................................................................................................................................12 v11501540 Ordering paper and other supplies..............................................................................................................................13 v2943926 Recycling Lexmark products...........................................................................................................................................13 Using the printer control panel buttons and menus................14 v11035175 Using the printer control panel......................................................................................................................................14 v11612342 Changing the Power Saver timeout.............................................................................................................................16 v11819766 Saving paper and energy with Eco-Mode..................................................................................................................16 v11612321 Changing temporary settings into new default settings......................................................................................17 v11839668 Resetting to factory settings............................................................................................................................................18 Using the printer software.............................................................19 v11498036 Minimum system requirements.....................................................................................................................................19 v11328301 Using the Windows printer software............................................................................................................................19 v9784537 Using the Macintosh printer software.........................................................................................................................21 v10997907 Finding and installing optional software....................................................................................................................22 v11328325 Updating the printer software (Windows only)........................................................................................................22 Reinstalling the printer software...................................................................................................................................23 Loading paper and original documents......................................25 v11103413 Loading the paper tray......................................................................................................................................................25 v11103453 Loading envelopes or photo paper..............................................................................................................................27 v11103434 Loading various paper types...........................................................................................................................................30 v11612426 Saving paper default settings.........................................................................................................................................32 Contents Lexmark Confidential until announced v11769752 Loading original documents on the scanner glass.................................................................................................33 v11561678 Loading original documents into the ADF.................................................................................................................33 Printing...............................................................................................34 v10972708 Tips for printing....................................................................................................................................................................34 Printing basic documents.................................................................................................................................................34 Printing specialty documents.........................................................................................................................................38 Working with photos..........................................................................................................................................................40 Printing from a Bluetooth-enabled device.................................................................................................................46 Printing on both sides of the paper (duplexing)......................................................................................................50 Managing print jobs...........................................................................................................................................................52 Copying...............................................................................................56 v10112497 Tips for copying....................................................................................................................................................................56 v9764519 Making copies.......................................................................................................................................................................56 v11382439 Copying photos....................................................................................................................................................................56 v11792334 Copying an ID card..............................................................................................................................................................57 v9766437 Copying a two-sided document....................................................................................................................................57 v11598534 Enlarging or reducing images.........................................................................................................................................57 v9766302 Adjusting copy quality.......................................................................................................................................................58 v9766308 Making a copy lighter or darker.....................................................................................................................................58 v11792342 Collating copies using the printer control panel.....................................................................................................59 v11909380 Repeating an image on one page.................................................................................................................................59 v11792353 Copying multiple pages on one sheet ........................................................................................................................59 Making a duplex copy........................................................................................................................................................60 v11025608 Canceling copy jobs...........................................................................................................................................................61 Scanning.............................................................................................62 v11749588 Tips for scanning..................................................................................................................................................................62 v11799202 Scanning to a local or network computer..................................................................................................................62 v11598578 Scanning to a flash drive or memory card..................................................................................................................63 v11672943 Scanning photos into an editing application............................................................................................................63 v11452443 Scanning documents into an editing application...................................................................................................64 v11103354 Scanning directly to e-mail using the printer software.........................................................................................65 v11452462 Scanning to a PDF...............................................................................................................................................................66 Scanning FAQ.......................................................................................................................................................................67 v11769744 Canceling scan jobs............................................................................................................................................................67 Contents Lexmark Confidential until announced Faxing.................................................................................................69 Setting up the printer to fax............................................................................................................................................69 Configuring the fax settings............................................................................................................................................80 Creating a contact list........................................................................................................................................................82 Sending faxes........................................................................................................................................................................84 Receiving faxes.....................................................................................................................................................................85 Faxing FAQ.............................................................................................................................................................................86 Networking........................................................................................94 Installing the printer on a wireless network..............................................................................................................94 Advanced wireless setup..................................................................................................................................................99 Installing the printer on an Ethernet network........................................................................................................108 Networking FAQ................................................................................................................................................................109 Maintaining the printer.................................................................121 Maintaining ink cartridges.............................................................................................................................................121 v10429290 Cleaning the exterior of the printer............................................................................................................................123 v564122 Cleaning the scanner glass............................................................................................................................................123 Troubleshooting.............................................................................124 v9775522 Before you troubleshoot................................................................................................................................................124 v9775526 Using the Service Center to solve printer problems............................................................................................124 v10528120 If Troubleshooting does not solve your problem..................................................................................................124 Setup troubleshooting....................................................................................................................................................124 Jams and misfeeds troubleshooting..........................................................................................................................129 Print troubleshooting......................................................................................................................................................132 Copy and scan troubleshooting..................................................................................................................................133 Fax troubleshooting.........................................................................................................................................................135 Memory card troubleshooting.....................................................................................................................................142 Network troubleshooting..............................................................................................................................................143 Notices..............................................................................................162 Product information.........................................................................................................................................................162 Edition notice.....................................................................................................................................................................162 Power consumption.........................................................................................................................................................167 Index.................................................................................................180 Contents Lexmark Confidential until announced Safety information v8345512 - FWEBB Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. v2876579 Do not place or use this product near water or wet locations. v8345518 - FWEBB Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. v8243257 - FWEBB Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network. v922021 CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. v1582925 This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. v11162613 - FWEBB CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. v667764 Refer service or repairs, other than those described in the user documentation, to a professional service person. v8141874 - FWEBB CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. v8345525 - FWEBB CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. v11495099 - FWEBB CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam. v2291177 SAVE THESE INSTRUCTIONS. Safety information Lexmark Confidential until announced About your printer v10112944 - BBARUC Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better. v11828765 - BBARUC Minimizing your printer's environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further. Conserving energy • Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the printer is left idle for 10 minutes. • Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby mode after the printer has been idle for a set amount of time (the Power Saver timeout). • Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus conserving energy and other resources. Conserving paper • Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows. • Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you to print multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper. • Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically (depending on your printer model). • Preview print jobs before printing. Use the preview features found in Toolbars, the Print dialog, or the printer display. • Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a computer program, application, or flash drive for presentation. • Use recycled paper. About your printer Lexmark Confidential until announced Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text. • Use High Yield cartridges. Inks in High-Yield and Extra High-Yield cartridges allow you to print more pages with fewer cartridges. • Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle .Follow the instructions to request a postage-paid bag. • • • • Recycle the product packaging. Recycle your old printer instead of throwing it away. Recycle paper from discarded print jobs. Use recycled paper. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment v10112948 - BBARUC Finding information about the printer Publications What are you looking for? Find it here Initial setup instructions: Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, User's Guide The User's Guide is available on the installation software CD. depending on your printer model • • • • Configuring printer settings Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network, depending on your printer model For updates, check our Web site at www.lexmark.com/publications/. • Caring for and maintaining the printer • Troubleshooting and solving problems About your printer Lexmark Confidential until announced What are you looking for? Find it here Help using the printer software Windows or Mac Help Open a printer software program or application, and then click Help. Click to view context-sensitive information. Notes: • The Help installs automatically with the printer software. • The printer software is located in the printer Program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and online technical support: • • • • • • Lexmark Support Web site—support.lexmark.com Note: Select your region, and then select your product to view the appropriate support site. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster: Troubleshooting hints and tips Frequently asked questions Documentation Driver downloads Live chat support • • • • E-mail support Machine Type number Serial number Date purchased Store where purchased Telephone support In the US, call us at: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET), Saturday (Noon–6:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (support.lexmark.com) or on the printed warranty that came with your printer. Warranty information Warranty information varies by country or region: • In the US—See the Statement of Limited Warranty included with this printer, or at support.lexmark.com. • Rest of the world—See the printed warranty that came with your printer. About your printer Lexmark Confidential until announced v11035151 - BBARUC Understanding the parts of the printer Use the To Scanner lid Access the scanner glass. Scanner glass Scan and copy photos and documents. Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. ADF tray Load original documents in the ADF. Recommended for scanning, copying, or faxing multiple-page documents. Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. ADF paper guide Keep paper straight when feeding into the ADF. ADF output tray Hold documents as they exit from the ADF. Wi-Fi indicator Check wireless status. Memory card slot Insert a memory card. PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a flash drive to the printer. 10 Printer control panel Operate the printer. 11 Paper tray Load paper. 12 Paper exit tray Hold paper as it exits. About your printer Lexmark Confidential until announced Use the To Scanner unit Access the ink cartridges. Printhead Install, replace, or remove the ink cartridges. Ethernet port Connect your computer to another computer, a local network, an external DSL, or a cable modem. USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. LINE port Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes. EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in your country or region. Note: Remove the plug to access the port. Power supply with port Connect the printer to a power source using the power cord. Duplex unit • Print on both sides of a sheet of paper. • Remove paper jams. About your printer 10 Lexmark Confidential until announced Ordering and replacing supplies v11562056 - BBARUC Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges. Lexmark Pro700 Series models Item Return Program Cartridge1 Regular cartridge2 Black cartridge 100 100A High yield black cartridge 100XL 100XLA Extra high yield black cartridge 100XXL 100XXLA Yellow color cartridge 100 100A High yield yellow color cartridge 100XL 100XLA Extra high yield yellow color cartridge 100XXL 100XXLA Cyan color cartridge 100 100A High yield cyan color cartridge 100XL 100XLA Extra high yield cyan color cartridge 100XXL 100XXLA Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA Extra high yield magenta color cartridge 100XXL 100XXLA Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. v9372859 - BBARUC Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product. We recommend that you use only genuine Lexmark ink cartridges. Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Ordering and replacing supplies 11 Lexmark Confidential until announced v11748438 - BBARUC Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 4 Install each ink cartridge. Use two hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 5 Close the printer. Ordering and replacing supplies 12 Lexmark Confidential until announced v11501540 - BBARUC Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com. Paper Paper size Lexmark Photo Paper Lexmark PerfectFinish Photo Paper • • • • Letter • • • • Letter A4 4 x 6 in. A4 4 x 6 in. Notes: • Availability may vary by country or region. • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinishTM Photo Paper. • For more information, go to www.lexmark.com v2943926 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. Ordering and replacing supplies 13 Lexmark Confidential until announced Using the printer control panel buttons and menus v11035175 - BBARUC Using the printer control panel The following diagrams explain the sections of the printer control panel: Use To Power • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. Copy Access the copy menu and make copies. Scan Access the scan menu and scan documents. Fax Access the fax menu and send faxes. Photo Access the photo menu and print photos. Back • Return to the previous screen. • Exit from one menu level to a higher one. Using the printer control panel buttons and menus 14 Lexmark Confidential until announced Use To Select • Select menu options. • Save settings. • Feed or eject paper. Press and hold the button for 3 seconds to feed or eject paper from the printer. Arrow buttons Navigate to menu or submenu items that appear on the display. Display View: Note: The display is turned off in Power Saver mode. 10 Setup • Printer status • Messages • Menus Access the setup menu and change printer settings. Note: The Copy, Scan, Fax, and Photo button lights are off when this button is selected. Use To Address Book Access fax numbers from a saved list of numbers. Redial/Pause In Fax mode: • Insert a three-second pause in a fax number to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun entering the number. • Display the last number dialed. Press the left or right arrow button to view the last five numbers dialed. Dialtone Dial the telephone number manually using the keypad before sending the fax. Color/Black Switch to color mode or black-and-white mode. Start Start a job, depending on which mode is selected. Using the printer control panel buttons and menus 15 Lexmark Confidential until announced Use To 2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. • Set screen brightness to low. Cancel • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings. Keypad In Copy mode or Photo mode: enter the number of copies or prints you want to make. In Fax mode: • • • • Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display. v11612342 - MGIER Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. To save the most energy, select the lowest Power Saver timeout. 1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Device Setup, and then press 3 Press the up or down arrow button to scroll to Power Saver, and then press 4 Press the up or down arrow button to select a Power Saver timeout, and then press v11819766 - MGIER Saving paper and energy with Eco-Mode The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money. Note: If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settings that are part of Eco-Mode. When Eco-Mode is enabled, the printer automatically switches to the following settings: • The printer display is dimmed. • The printer changes to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows. To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on. Using the printer control panel buttons and menus 16 Lexmark Confidential until announced v11612321 - MGIER Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu • • • • • • • • • • Copies Quality Resize Lighter/Darker Collate Photo Reprint Pages per Sheet Original Size Copies per Sheet Content Type Scan menu • Quality • Original Size Fax menu (selected models only) • Lighter/Darker • Quality Photo menu The following Photo options will not time out after two minutes of inactivity or after you turn off the printer, but they will return to the factory default settings when a memory card or flash drive is removed. • • • • Layout Colorized Effect Photo Size Quality To change the temporary settings into new default settings 1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Defaults, and then press 3 Press the up or down arrow button to scroll to Set Defaults, and then press Use Current appears on the display. 4 Press again to select Use Current. To disable the settings timeout feature You can disable the settings timeout feature if you do not want the printer to revert to the default settings after two minutes of inactivity or after the printer is turned off. 1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Device Setup, and then press Using the printer control panel buttons and menus 17 Lexmark Confidential until announced 3 Press the up or down arrow button to scroll to Clear Settings Timeout, and then press 4 Press the up or down arrow button to scroll to Never, and then press v11839668 - MGIER Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected. Using the printer control panel menus 1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Defaults, and then press 3 Press the up or down arrow button to scroll to Set Defaults, and then press 4 Press the up or down arrow button to scroll to Use Factory, and then press 5 When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons. Initial Setup Complete appears on the display. Using a button combination (if you cannot read the current language) 1 Turn off the printer. Note: If you have set the Power Saver timeout in the Setup menu, then press and hold turn off the printer. 2 From the printer control panel, press and hold and , and then press for three seconds to to turn the printer on. 3 Release all three buttons. 4 When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons. Initial Setup Complete appears on the display. Using the printer control panel buttons and menus 18 Lexmark Confidential until announced Using the printer software v11498036 - GCAPATAR Minimum system requirements The printer software requires up to 250 MB of free disk space for Linux and up to 500 MB for Windows and Macintosh. Supported operating systems • • • • • • • • • Microsoft Windows 7 (Web only) Microsoft Windows Vista Microsoft Windows XP Microsoft Windows 2000 (SP4 or greater) Macintosh PowerPC OS X v10.3.9 or later Macintosh Intel OS X v10.4.4 or later Linux Ubuntu 8.04 LTS and 8.10 (Web only) Linux OpenSUSE 11.0 (Web only) Linux Fedora 10 (Web only) v11328301 - GCAPATAR Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do. If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) To • • • • • • • • • • • Launch applications or programs. Access the Fax Solutions software. Scan or e-mail a photo or document. Edit scanned documents. Scan documents to PDF. Adjust settings for the printer. Order supplies. Maintain ink cartridges. Print a test page. Register the printer. Contact technical support. Using the printer software 19 Lexmark Confidential until announced Use the To Lexmark Fast Pics (referred to as Fast Pics) Manage, edit, transfer, and print photos and documents. Lexmark Toolbar (referred to as Toolbar) Lexmark Tools for Office • • • • Print black or text-only Web pages to save ink. Schedule automatic printing of Web pages. Access Picnik and edit photos online. Print, scan, or convert local files from Windows. Access your favorite settings in Microsoft Office 2007. (referred to as Tools for Office) Lexmark Fax Solutions (referred to as Fax Solutions) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) • • • • Send a fax. Receive a fax in three-in-one printers. Add, edit, or delete contacts in the built-in phone book. Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports. Scan a document and produce text that you can edit with a word-processing program. • Set up the wireless printer on a wireless network. • Change the wireless settings of the printer. Note: This program is installed automatically with the printer software if the printer has wireless capability. Lexmark Service Center (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Notes: • This program is installed automatically with the printer software. • You may be prompted to install this program from the Web, depending on your printer model. Printing Preferences When you select File ª Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • • • • • • Select the number of copies to print. Print two-sided copies. Select the paper type. Add a watermark. Enhance images. Save settings. Note: Printing Preferences is installed automatically with the printer software. Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased. Using the printer software 20 Lexmark Confidential until announced v9784537 - GCAPATAR Using the Macintosh printer software Software installed during printer installation Software resident in the Macintosh OS Use the To Print dialog Adjust the print settings and schedule print jobs. Printer Services dialog (not available in Mac OS X v10.5 or later) • • • • • Access the printer utility. Troubleshoot. Order ink or supplies. Contact Lexmark. Check the printer software version installed on the computer. Printer software Applications are installed along with the printer software during installation. These applications are saved in the printer folder that appears on the Finder desktop after installation. 1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of the application that you want to use. Use the To Lexmark All-In-One Center (referred to as All-In-One Center) • Scan photos and documents. • Customize settings for scan jobs. Lexmark Fax Setup Utility (referred to as Fax Setup Utility) • Customize settings for fax jobs. • Create and edit the Speed Dial list. Lexmark Network Card Reader (referred to as Network Card Reader) • View the contents of a memory device inserted into a network printer. • Transfer photos and PDF documents from a memory device to the computer over a network. Lexmark Printer Utility (referred to as Printer Utility) • • • • • • • Get help with cartridge installation. Print a test page. Print an alignment page. Clean the printhead nozzles. Order ink or supplies. Register the printer. Contact technical support. Lexmark Wireless Setup Assistant Set up the printer on a wireless network. (referred to as Wireless Setup Assistant) Note: Your printer may not come with these applications, depending on the features of the printer that you purchased. Using the printer software 21 Lexmark Confidential until announced v10997907 - GCAPATAR Finding and installing optional software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, click On-line support. 6 From the Web site, select your printer and download the driver. 7 Install additional or optional software. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Printer Utility icon. 3 From the Web Links tab, click Customer Support. 4 From the Web site, select your printer and download the driver. 5 Install additional or optional software. v11328325 - GCAPATAR Updating the printer software (Windows only) Checking for software updates 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for updates. 6 Follow the instructions on the computer screen. Enabling automatic software updates 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Advanced tab, click More Options. 4 In the Software Updates section, select Allow automatic updates from the web for my software. 5 Click OK. Using the printer software 22 Lexmark Confidential until announced Reinstalling the printer software When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer. v10838385 - GCAPATAR Uninstalling the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select the uninstall option. 4 Follow the instructions on the computer screen to remove the software. 5 Once the uninstall process in complete, restart your computer. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen to remove the software. v9446348 - GCAPATAR Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen. For Macintosh users 1 Close all open software applications. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Install. 4 Follow the instructions on the installation dialog. Using the printer software 23 Lexmark Confidential until announced Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Using the printer software 24 Lexmark Confidential until announced Loading paper and original documents v11103413 - BBARUC Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. 1 Pull tray completely out of the printer. 2 Move the paper guides to the sides of tray. Loading paper and original documents 25 Lexmark Confidential until announced 3 If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. 4 Load the paper. 5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Loading paper and original documents 26 Lexmark Confidential until announced 6 Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted. 7 Flip up the paper stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, then extend the paper stop. Use both extenders for A4 and legal. v11103453 - BBARUC Loading envelopes or photo paper 1 Pull tray completely out of the printer. Loading paper and original documents 27 Lexmark Confidential until announced 2 Move the paper guides to the sides of tray. 3 Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper. Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both. 4 Load envelopes or photo paper. Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the printable side, then see the instructions that came with the envelopes or photo paper.) Loading paper and original documents 28 Lexmark Confidential until announced 5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. 6 Insert the tray. 7 Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. Loading paper and original documents 29 Lexmark Confidential until announced v11103434 - BBARUC Loading various paper types Load up to 150 sheets of plain paper Make sure • The paper is designed for use with inkjet printers. • The paper guides rest against the left, right, and bottom edges of the paper. 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper • The glossy or printable side of the paper faces down. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) • The paper guides rest against the left, right, and bottom edges of the paper. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. 10 envelopes • The envelopes are designed for use with inkjet printers. • The print side of the envelopes faces down with the flap to the left as shown. • You load the envelopes in the center of the tray as indicated by the icon. Load them all the way to the back of the tray. • You print the envelopes in landscape orientation. • The paper guides rest against the left, right, and bottom edges of the envelopes. • You select the correct envelope size. If the exact envelope size is not listed, select the next larger size. Set the left and right margins so that the envelope text will be correctly positioned on the envelope. Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Notes: • Do not load envelopes with holes, perforations, cutouts, or deep embossing. • Do not use envelopes that have exposed flap adhesive. Loading paper and original documents 30 Lexmark Confidential until announced Load up to Make sure 25 sheets of labels • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam. • • • • 50 transparencies You load letter- or A4-size label sheets. The print side of the labels faces down. The top of the labels feeds into the printer first. The paper guides rest against the left, right, and bottom edges of the label sheets. • The rough side of the transparencies faces down. • You load letter- or A4-size transparencies. • You remove any paper backing sheets from the transparencies before loading. • If the transparencies have a removable strip, each strip faces down. • The paper guides rest against the left, right, and bottom edges of the transparencies. Note: Transparencies require more drying time. Remove each transparency as it exits, and allow it to dry to avoid ink smudging. 10 iron-on transfers • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces down. • The paper guides rest against the edges of the transfers. Note: For best results, load transfers one at a time. 25 index cards, photo papers, or postcards • The thickness does not exceed 0.025 inches (0.635 mm). • The print side of the photo paper faces down. • You load the photo paper in the center of the tray, as indicated by the 4 x 6 photo paper outline. • The paper guides rest against the left, right, and bottom edges of the paper. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing Loading paper and original documents 31 Lexmark Confidential until announced Load up to Make sure 20 sheets of banner paper • The print side of the banner faces down. • The leading edge of the banner paper feeds into the printer first. • If your printer has more than one paper tray, then load banner paper in Tray 1. To load banner paper: Pull the tray completely out of the printer. Remove all paper from the tray. Move the paper guides as though you were loading legal-size paper. Squeeze the lever and pull to extend the tray to legal size. Tear off only the number of pages needed to print the banner. Set the stack of pages in front of the printer. Slide the first sheet from the stack of pages over the tray handle and all the way into the back of tray. v11612426 - MGIER Saving paper default settings You can set the default paper size, paper type, and photo print size for the documents and photos that you print. Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer. 1 From the printer control panel, press 2 Choose the default settings: • If you want to set the default paper size: a Press to select Paper Setup. b Press the up or down arrow button to scroll to Paper Size, and then press . c Press the up or down arrow button to select the default paper size for the printer, and then press . • If you want to set the default paper type: a Press to select Paper Setup. b Press the up or down arrow button to scroll to Paper Type, and then press . c Press the up or down arrow button to select the default paper type for the printer, and then press . • If you want to set the default photo print size: a Press the up or down arrow button to scroll to Defaults, and then press . b Press to select Photo Print Size. Loading paper and original documents 32 Lexmark Confidential until announced c Press the up or down arrow button to select the default photo print size for the printer, and then press v11769752 - BBARUC Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. v11561678 - BBARUC Loading original documents into the ADF You can load up to 50 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF. 1 Adjust the paper guide on the ADF tray to the width of the original document. 2 Load the original document faceup and top edge first into the ADF until you hear a beep. 3 The document feeds into the ADF. Loading paper and original documents 33 Lexmark Confidential until announced Printing v10972708 - GCAPATAR Tips for printing • • • • • Use the appropriate paper for your print job. Select a higher print quality for better prints. Make sure there is enough ink in the ink cartridges. Remove each sheet as it is printed when printing photos or when working with specialty media. Select the borderless setting when printing photos. Printing basic documents v9422671 - GCAPATAR Printing a document 1 Load the paper in the printer. 2 Send the print job: For Windows users a With a document open, click File ª Print. b Click Properties, Preferences, Options, or Setup. c Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. d Click OK to close any printer software dialogs. e Click OK or Print. For Macintosh users With a document open, choose File > Print. From the Printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose the print quality, the number of copies to print, the type of paper to use, and how the pages should print. e Click Print. Printing 34 Lexmark Confidential until announced v9422678 - GCAPATAR Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking. For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select Collate Copies. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 If necessary click the disclosure triangle. 4 In the Copies field, enter the number of copies that you want to print, and then select Collated. 5 Click Print. v11749387 - GCAPATAR Printing pages in reverse order By default, the first page is printed first. If you want to reverse the order in which pages print to make documents ready to read with the first page on top, then do the following: For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. Printing 35 Lexmark Confidential until announced 3 From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To change the print order, you must first disable two-sided printing. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Paper Handling. 5 From the Paper Handling menu, or from the Page Order pop-up menu, select a page order: • To print the last page first, select Reverse page order or Reverse. • To print the first page first, clear the Reverse page order or Reverse option. 6 Click Print. v9423035 - GCAPATAR Printing multiple pages on one sheet For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Layout list of the Advanced tab, select Pages per sheet. 4 Select the number of page images to print on each page. If you want each page image to be surrounded by a border, then select Print Page Borders. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages, and then click Page Setup. 5 From the Paper Size pop-up menu, choose a paper size. 6 Choose an orientation, and then click OK. Printing 36 Lexmark Confidential until announced 7 From the print options pop-up menu, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on one sheet. • From the Layout Direction menu, choose a layout direction. • If you want to print a border around each page image, then choose an option from the Border pop-up menu. 8 Click Print. v11792323 - MGIER Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer through a USB cable or through a network. • The printer and the computer must be on. • The memory card or flash drive must contain document files that are supported by the printer. For more information, see “Supported memory cards and file types” on page 41. • The computer must contain applications that support the file types in the memory device. 1 Insert a memory card or flash drive. When the printer detects the memory device, Memory Card Detected or Storage Device Detected appears on the display. 2 If only document files are stored on the memory device, then the printer automatically switches to File Print mode. If document files and image files are stored on the memory device, then press the up or down arrow button to scroll to Documents, and then press . 3 Select and print the document: If the printer is using a USB connection a Press the up or down arrow button to select the file name of the document that you want to print. b Press to start printing the document. If the printer is using a Wireless connection (selected models only) a Press the up or down arrow button to select the file name of the document that you want to print. b Press , and then wait for the printer to connect to the network computer or to finish searching the network for available computers. c When prompted, press the up or down arrow button to select the name of the network computer, and then press to start printing the document. Notes: • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system. Printing 37 Lexmark Confidential until announced Printing specialty documents v9423038 - GCAPATAR Printing envelopes 1 Load the envelopes in the printer. 2 Send the print job: For Windows users With a document open, click File ª Print. Click Properties, Preferences, Options, or Setup. From the Paper Type list of the Print Setup tab, select Plain Paper. From the Paper Size list, select the envelope size. Note: To print on a custom-size envelope, select Custom Size, and then specify the height and width of the envelope. e Select an orientation. f Click OK to close any printer software dialogs. g Click OK or Print. For Macintosh users With a document open, choose File > Print. From the Printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose Copies & Pages, and then click Page Setup. From the Paper Size pop-up menu, choose the envelope size. If no size matches the size of the envelope, then set a custom size. f Select an orientation, and then click OK. g Click Print. Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the software application. v11901247 - GCAPATAR Printing labels 1 Load the label sheets in the printer. 2 Send the print job: For Windows users a With a document open, click File ª Print. b Click Properties, Preferences, Options, or Setup. Printing 38 Lexmark Confidential until announced c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. d Click OK to close any printer software dialogs. e Click OK or Print. For Macintosh users With a document open, choose File > Print. From the Printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose Copies & Pages, and then click Page Setup. From the Paper Size pop-up menu, choose a size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. f Select an orientation, and then click OK. g From the print options pop-up menu, choose Quality & Media. • From the Paper Type pop-up menu, choose Card Stock. • From the Print Quality menu, choose a print quality other than Quick Print. h Click Print. Tips on loading label sheets • • • • Make sure the top of the label sheet feeds into the printer first. Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. Make sure the paper guide or paper guides rest against the edges of the label sheet. Use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam. v9423045 - GCAPATAR Printing on custom-size paper Before beginning these instructions, load the custom-size paper in the printer. For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Paper Size list of the Print Setup tab, select Custom Size. The Define Custom Paper Size dialog appears. 4 Set the paper size. 5 Select the measurement units to use (inches or millimeters). 6 Click OK to close any printer software dialogs. 7 Click OK or Print. Printing 39 Lexmark Confidential until announced For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages and then click Page Setup. 5 From the Settings pop-up menu, choose Custom Paper Size. 6 Create a custom size: a Select Use custom page size. b Type the Width and Height of the paper. c Choose a Feed Method. d Click OK. 7 Click Print. Working with photos v11799330 - MGIER Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can remove the memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a memory card into the card slot or a flash drive into the USB port. Inserting a memory card Inserting a flash drive Notes: Notes: • Insert the card with the brand name label facing right. • Make sure any arrows on the card point toward the printer. • The flash drive uses the same port that is used for a PictBridge camera cable. • An adapter may be necessary if your flash drive does • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see “Supported memory cards and file types” on page 41. Printing 40 not fit directly into the port. Lexmark Confidential until announced Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. 2 Look for Memory Card Detected or Storage Device Detected on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use. v11452471 - MGIER Supported memory cards and file types Memory Card • • • • • • • • • • • • • • File Type Documents: Secure Digital (SD) Secure Digital High Capacity (SDHC) • • • • • • • • • Micro Secure Digital (with adapter) (Micro SD) Mini Secure Digital (with adapter) (Mini SD) MultiMedia Card (MMC) Reduced Size MultiMedia Card (with adapter) (RS-MMC) MultiMedia Card mobile (with adapter) (MMCmobile) Memory Stick Memory Stick PRO Memory Stick Duo (with adapter) .doc (Microsoft Word) .xls (Microsoft Excel) .ppt (Microsoft PowerPoint) .pdf (Adobe Portable Document Format) .rtf (Rich Text Format) .docx (Microsoft Word Open Document Format) .xlsx (Microsoft Excel Open Document Format) .pptx (Microsoft PowerPoint Open Document Format) .wpd (WordPerfect) Images: Memory Stick PRO Duo (with adapter) • JPEG • TIFF xD-Picture Card xD-Picture Card (Type H) xD-Picture Card (Type M) v11799348 - MGIER Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press 3 Insert a memory card, flash drive, or digital camera set to mass storage mode. If image files and document files are stored in the memory device, then press 4 Press the up or down arrow button to scroll to Print Photos, and then press Printing 41 to select Photos. Lexmark Confidential until announced 5 Press the up or down arrow button to select a photo printing option, and then press Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF). The DPOF option appears only when there is a valid DPOF file in your memory device. 6 Press the left or right arrow button to select the layout of the photo or photos you want to print, and then press 7 If you want to adjust the print settings: a Press again. b Make your selections using the arrow buttons. 8 Press the up or down arrow button to scroll to Continue, and then press 9 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 10 Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. v11799359 - MGIER Editing photos using the printer control panel 1 Load photo paper. 2 Insert a memory card or flash drive. If document files and image files are stored on the memory device, then press 3 From the printer control panel, press to select Photos. to select Select and Print. 4 Press the left or right arrow button to select the layout of the photo you want to print, and then press 5 Press the left or right arrow button to select a photo for editing and printing. 6 Press the up or down arrow button to scroll to , and then press From here You can Brightness Adjust the brightness of a photo. Crop Crop a photo. Auto Enhance Enhance a photo automatically. Reduce Red Eye Reduce the red-eye effect caused by light reflection. Rotate Rotate a photo in 90-degree increments clockwise or counterclockwise. Colorized Effect Select whether to print a photo in black and white, sepia, antique brown, or antique gray. Frames Select a frame for the photo. 7 Press the arrow buttons to make your selections. 8 Press the up or down arrow button to scroll to , and then press 9 Press the up or down arrow button to scroll to , and then press Printing 42 Lexmark Confidential until announced 10 If you want to adjust the print settings: a Press again. b Press the arrow buttons to make your selections. c Press to save your selections. d Press the up or down arrow button to scroll to Continue, and then press 11 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 12 Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. v11598544 - GCAPATAR Printing photos from a memory device using the printer software 1 Load photo paper. 2 From the printer control panel, press 3 Insert a memory card or flash drive. 4 Transfer or print the photos: If the printer is using a USB connection • For Windows users Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to the computer or to print. • For Macintosh users If you have set an application to launch when a memory device is connected to the computer, then the application automatically launches. Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected models only) a Press the up or down arrow button to scroll to Share Media on Network, and then press b Press the up or down arrow button to select the network computer where you want to save the photos, and then press c Transfer or print the photos: • For Windows users Fast Pics launches automatically when a connection is established. Follow the instructions on the computer screen to transfer the photos to the computer or to print. • For Macintosh users Select Yes to view images from the memory device. The Network Card Reader launches on the computer. Follow the instructions on the computer screen to transfer the photos to the computer or to print. Printing 43 Lexmark Confidential until announced v11598311 - MGIER Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer. Notes: • Make sure that the digital camera is set to the correct USB mode. If the camera USB selection is incorrect, then the camera is detected as a flash drive, or an error message is displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory card. A loss of data can occur. 3 If the PictBridge connection is successful, then the following message appears on the display: Use Camera to choose and print photos. Press OK to select printer default settings. Printing 44 Lexmark Confidential until announced 4 If you want to change the default print settings: a Press to access the PictBridge menu. b Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection. Note: The printer will use the default print settings unless you change the print settings from the camera. 5 See the documentation for your camera to begin printing. Note: If you insert the camera while the printer is performing another job, then wait for the job to finish before printing from the camera. v11799337 - MGIER Printing photos from a memory device using the proof sheet 1 Load letter- or A4-size plain paper. 2 From the printer control panel, press 3 Insert a memory card or flash drive. If document files and image files are stored on the memory device, then press 4 Press the up or down arrow button to scroll to Proof Sheet, and then press to select Photos. 5 Press the up or down arrow button to select an option to print a proof sheet. You can print a proof sheet: • For the 20 most recent photos, if there are 20 or more photos on the memory device. • For all photos on the memory device. • By date, if the photos on the card were taken on different dates. If you choose this option, then press the arrow buttons to set the start and end dates, and then press 6 Press to save your selections. The proof sheet prints. 7 Follow the instructions on the proof sheet to select which photos to print, the number of copies per photo, red-eye reduction, page layout, print options, and paper size. Note: When making selections, make sure to fill in the circles completely. 8 Load the proof sheet facedown on the scanner glass. Scan Proof Sheet appears on the display. Note: If this option does not appear on the display, then press the up or down arrow button until it appears on the display. 9 Press 10 Press The printer scans the proof sheet. 11 Load photo paper. Note: Make sure that the paper matches the size that you selected on the proof sheet. Printing 45 Lexmark Confidential until announced 12 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 13 Press to print the photos. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. v11799375 - MGIER Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of each, and the print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer or connect the camera to the printer. Note: If you specify a photo size while the memory card is still in the camera, then make sure that the size of the paper loaded in the printer is not smaller than the size you specify in the DPOF selection. 1 Load photo paper. 2 From the printer control panel, press 3 Insert a memory card. Memory Card Detected appears on the display. 4 Press the up or down arrow button to scroll to Print Photos, and then press 5 Press the up or down arrow button to scroll to Print Camera Selections (DPOF), and then press to print the photos. Note: This option appears only if a DPOF file is detected in the memory card. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing from a Bluetooth-enabled device • This printer is compliant with Bluetooth Specification 2.0. It supports the following profiles: Object Push Profile (OPP) and Serial Port Profile (SPP). Check with your Bluetooth-enabled device manufacturers (cellular phone or PDA) to determine their hardware compatibility and interoperability. It is recommended that you use the latest firmware on your Bluetooth-enabled device. • To print Microsoft documents from your Windows® Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. v9446061 - MGIER Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. You need to set up a connection between a Bluetooth-enabled device and your printer if you are sending a print job from the Bluetooth device for the first time. You will need to repeat the setup if: • You reset the printer to its factory default settings. • You change the Bluetooth security level or the Bluetooth pass key. Printing 46 Lexmark Confidential until announced • The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For more information, see the documentation for your Bluetooth device. • The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list. When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer. When the printer detects more than eight devices, the least recently used device is removed from the list. You need to repeat the setup of the deleted device to be able to send a print job to the printer. Note: You need to set up a connection for each Bluetooth device that you use to send a print job to the printer. To set up a connection between the printer and a Bluetooth-enabled device: 1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press 3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press 4 Press the up or down arrow button to scroll to Discovery, and then press 5 Make sure Discovery is set to On. If necessary, press the up or down arrow button to scroll to On, and then press The printer is now ready to accept a connection from a Bluetooth-enabled device. 6 Configure the Bluetooth-enabled device to set up a connection to the printer. For more information, see the documentation for your Bluetooth device. Note: If the Bluetooth Security Level on the printer is set to High, then you must enter a pass key. Printing 47 Lexmark Confidential until announced v11799192 - MGIER Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press 3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press 4 Press the up or down arrow button to scroll to Security Level, and then press 5 Press the up or down arrow button to select the security level, and then press . • Low—allows Bluetooth devices to connect and send print jobs to your printer without requiring users to enter a pass key. • High—requires users to enter a four-digit numeric pass key on the Bluetooth device before connecting and sending print jobs to the printer. 6 The Bluetooth Pass Key menu opens on the printer control panel display if you set the security level to High. Use the keypad to enter your four-digit pass key, and then press v11768339 - MGIER Printing from a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. Printing 48 Lexmark Confidential until announced 1 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device. A loss of data can occur. Notes: • A Bluetooth adapter is not included with the printer. • Your printer automatically switches to Bluetooth mode when you insert a USB Bluetooth adapter. 2 Make sure the printer is set up to receive Bluetooth connections. For more information, see “Setting up a connection between your printer and a Bluetooth-enabled device” on page 46. 3 Set up the Bluetooth device to print to the printer. For more information, see the documentation for your Bluetooth device. 4 See the documentation for your Bluetooth device to begin printing. Note: If the Bluetooth Security Level on the printer is set to High, you must enter a pass key. Printing 49 Lexmark Confidential until announced Printing on both sides of the paper (duplexing) v11452398 - GCAPATAR Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select On from the drop-down menu. Note: To use the settings defined in the printer, select Use Printer Settings. 5 Select either the Sideflip or Topflip option. Sideflip is the setting most often used. 6 Select Extend Dry Time, and then select a setting. In regions with high humidity, select Extended. 7 Click OK to close any printer software dialogs. 8 Click OK or Print. Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 From the print options pop-up menu, choose Layout. 4 From the Two-Sided menu, select Long-edge binding or Short-edge binding. • For Long-edged binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Note: Long-edged binding is not available in Mac OS X v10.3. Portrait Landscape Printing 50 Lexmark Confidential until announced • For Short-edged binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape 5 From the print options pop-up menu, choose Print Settings or Advanced Options, depending on your operating system. 6 If necessary, click the disclosure triangle. 7 Select Two-Sided Printing Dry Time. In regions with high humidity, select Extended. 8 Click Print. v9454353 - GCAPATAR Printing on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer prints the odd-numbered pages and the instruction sheet. 6 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. Printing 51 Lexmark Confidential until announced For Macintosh users 1 With a document open, choose File > Print. 2 From the print options pop-up menu, choose Paper Handling. 3 From the Print or “Pages to print” pop-up menu, select to print the odd numbered pages. 4 After printing the first set of pages, flip and reload the paper. 5 Repeat steps 1 and 2. 6 From the Print or “Pages to print” pop-up menu, select to print the even numbered pages. 7 Click Print. Managing print jobs v10185151 - GCAPATAR Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Set as Default Printer. For Macintosh users 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system. Printing 52 Lexmark Confidential until announced v10975276 - GCAPATAR Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is ideal for printing text-only documents. If you need to change to a different print mode to print photos or other high-quality documents, then you can select a different mode from the Print dialog before sending the print job. To change the default print mode: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Printing Preferences. 5 Select Quick Print as the printing mode. For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. 4 From the Print Quality pop-up menu, choose Quick Print as the printing mode. 5 From the Presets pop-up menu, choose Save as, and then type a name for your setting configuration. You must choose this configuration name from the Presets pop-up menu for each print job. Changing the printing mode for a single print job For Windows users 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select Automatic, Quick Print, Normal, or Best. Note: Printing in Draft mode uses less ink and is ideal for printing text documents. For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. 4 From the Print Quality pop-up menu, choose Automatic, Quick Print, Normal, or Best. Note: Printing using Quick Print uses less ink and is ideal for printing text documents. Printing 53 Lexmark Confidential until announced v9767293 - GCAPATAR Pausing print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Pause Printing. For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. v9767301 - GCAPATAR Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Open. 5 Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume. • If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause Printing. For Macintosh users 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 From the Printers list or pop-up menu, choose the printer. 4 Click Open Print Queue or Set Up Printers depending on your operating system. The print queue dialog appears. Printing 54 Lexmark Confidential until announced 5 Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. v9767310 - GCAPATAR Canceling print jobs To cancel a print job from the printer control panel, press . To cancel a print job from the computer, do the following: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Open. 5 Cancel the print job: • If you want to cancel a particular print job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer ª Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete. Printing 55 Lexmark Confidential until announced Copying ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). v10112497 - MGIER Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the top cover to avoid dark edges on the scanned image. • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. v9764519 - MGIER Making copies 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press v11382439 - MGIER Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. 3 From the printer control panel, press Copying 56 Lexmark Confidential until announced 4 Press the up or down arrow button to scroll to Photo Reprint. 5 Press the left or right arrow button to select the desired photo size. 6 Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. v11792334 - MGIER Copying an ID card 1 Load paper. 2 From the printer control panel, press 3 Press the up or down arrow button to scroll to ID Card Copy. 4 Press 5 Load the front side of the ID card facedown on the top left corner of the scanner glass, and then press the image to the printer memory. 6 When prompted to copy the back side of the ID card, press to select Yes. 7 Load the back side of the ID card facedown on the top left corner of the scanner glass, and then press printing. v9766437 - MGIER Copying a two-sided document 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to 2-Sided Copies. 5 Press the left or right arrow button to scroll to 2 to 1 or 2 to 2. • Select 2 to 1 to make single-sided copies of the two-sided document. • Select 2 to 2 to make two-sided copies (like the original document). 6 Press 7 Follow the instructions on the display. v11598534 - MGIER Enlarging or reducing images 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to Resize. 5 Press the left or right arrow button to select the setting that you want. Copying 57 to save to start Lexmark Confidential until announced Notes: • If you select Custom %, then press custom percent value. Press , and then press the left or right arrow button to select the desired to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type. • If you select a poster size, then the printer will print a single image across multiple printed pages. 6 Press Note: After the copy job is finished, press to reset the settings to the default. The resize setting also switches to 100% after two minutes of printer inactivity. v9766302 - MGIER Adjusting copy quality 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to Quality. 5 Press the left or right arrow button to set the copy quality to Automatic, Draft, Normal, or Photo, and then press to save your setting. 6 Press v9766308 - MGIER Making a copy lighter or darker 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to Lighter/Darker. 5 Press the left or right arrow button to adjust the slider, and then press to save your setting. Note: Pressing the left arrow button makes the copy lighter, and pressing the right arrow button makes the copy darker. 6 Press Copying 58 Lexmark Confidential until announced v11792342 - MGIER Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the left or right arrow button to select the number of copies, and then press 5 Press the up or down arrow button to scroll to Collate. 6 Press the left or right arrow button to scroll to On. 7 Press v11909380 - MGIER Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to Copies per Sheet. 5 Press the left or right arrow button to select the number of times that an image is repeated on a page: once, four times, nine times, or 16 times. 6 Press v11792353 - MGIER Copying multiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page. For example, you can condense a 20-page document into five pages if you use this setting to print four page images per sheet. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to Pages per Sheet. Copying 59 Lexmark Confidential until announced 5 Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. You may choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2. 6 Press Making a duplex copy v9766294 - MGIER Making a duplex copy automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. Note: You cannot make duplex copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the up or down arrow button to scroll to 2-Sided Copies. 5 Choose the duplex option that matches your original document: • If you are copying a one-sided document, then press the left or right arrow button to scroll to 1 to 2. • If you are copying a two-sided document, then press the left or right arrow button to scroll to 2 to 2. 6 Press to save the first page of the document to the printer memory. 7 Follow the instructions on the display. v11598552 - MGIER Making a duplex copy manually 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press 4 Press the left or right arrow button to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press 6 Load the next page of the document: • If you are copying a one-sided document, then load the next page faceup into the ADF or facedown on the scanner glass. • If you are copying a two-sided document, then flip the original document, and then reload it faceup into the ADF or facedown on the scanner glass. Copying 60 Lexmark Confidential until announced 7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 8 Press v11025608 - MGIER Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying 61 Lexmark Confidential until announced Scanning ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). v11749588 - GCAPATAR Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. • Select the PDF file type if you want to scan multiple pages and save them as one file. v11799202 - MGIER Scanning to a local or network computer 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the printer control panel, press . 3 Press the left or right arrow button to scroll to USB or the name of the network computer, and then press The local or network computer is the destination that will receive the scan. Notes: • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system. 4 Wait until the printer has finished downloading a list of the scan applications available on the selected computer. 5 Press the left or right arrow button to select an application, and then press Scanning 62 Lexmark Confidential until announced 6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 7 Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file. v11598578 - MGIER Scanning to a flash drive or memory card Before you begin, make sure your flash drive or memory card is not write protected. 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to Memory Device. 4 Insert the flash drive or memory card, and then press 5 Press the arrow buttons to select the resolution quality, the output file type you want to create, and the original image size. Press each time you make a selection. Note: Select the PDF file type if you want to scan multiple pages and save them as one file. 6 Press to start scanning. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. v11672943 - GCAPATAR Scanning photos into an editing application Using the printer control panel 1 Load the photo or photos facedown on the scanner glass. 2 From the printer control panel, press . 3 Press the left or right arrow button to scroll to USB or the name of the network computer to receive the scan, and then press The local or network computer is the destination that will receive the scan. Notes: • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your operating system. 4 Wait until the printer has finished downloading the list of scan applications available on the selected computer. 5 Press the left or right arrow button to select a photo editing application, and then press 6 Press the arrow buttons to select the resolution quality, the type of output you want to create, and the original image size. Press 7 Press each time you make a selection. to start scanning. Scanning 63 Lexmark Confidential until announced The scan is complete when the photo editing application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 Click Photo. • If you want to scan a single photo, or multiple photos as a single image, then select Single photo. • If you want to scan multiple photos at once and save them as separate images, then select Split into individual photos. Scanning starts and the scan progress dialog appears. 7 Save the photo or photos and open in a photo editing application to edit. For Macintosh users 1 Load a photo or photos facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, select Photo. 5 From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on monitor/Web page. 6 From the “Send scanned image to” menu, choose a destination folder or application for the scanned image. 7 If you have several images to scan, then select Prompt for multiple pages. 8 Click Preview/Edit. The Scan dialog appears. 9 Adjust the image and scan settings as needed. 10 Click Scan. v11452443 - GCAPATAR Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan. Scanning 64 Lexmark Confidential until announced When selecting settings for the scan: • Select to scan to the local computer or network computer where the OCR is installed. • Select to scan to the highest resolution. For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 Click Document. Scanning starts and the scan progress dialog appears. 7 When the scan is finished, save the document in a word-processing application. 8 Open the document in the selected application to edit it. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, select a document type other than Photo. 5 From the “How will the scanned image be used?” pop-up menu, choose To be edited (OCR). 6 From the “Send scanned image to” menu, choose a word-processing application to use for editing. 7 Click Scan. 8 Open the scanned document from a word-processing application to edit it. v11103354 - GCAPATAR Scanning directly to e-mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. Scanning 65 Lexmark Confidential until announced 6 Click Email, and then select Photo, Document or PDF. Scanning starts and the scan progress dialog appears. 7 When the scan is finished, a new e-mail message is created with the scanned document automatically attached. 8 Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, select a document type. 5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page. 6 From the “Send scanned image to” menu, choose an application. 7 Click Scan. 8 Retrieve the scanned image from the application, and then send it through e-mail as an attachment. v11452462 - GCAPATAR Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 Click PDF. Scanning starts and the scan progress dialog appears. 7 Save the document as a PDF. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, choose a document type. 5 Customize the settings as needed. Scanning 66 Lexmark Confidential until announced 6 Click Scan. 7 Save the document as a PDF. Scanning FAQ v9843153 - GCAPATAR How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a document to edit the text, then make sure you choose an OCR application. • Use a high resolution. v9843143 - GCAPATAR How do I scan in black and white? Color is the default for all scans. To scan in black and white, press the Color/Black button on the printer control panel to switch from color to black and white. v9843150 - GCAPATAR Why am I being asked for a PIN? PINs are a security measure used to restrict the scanned information from going into certain locations, or to keep what is being scanned from being seen or used by others. You may be prompted to enter a PIN if the network computer you are scanning to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. v10975798 - GCAPATAR What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list, or if you install new applications on your computer, then update the application list in the printer. Updating the application list 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Computer or Network. 3 Select a local or network computer to receive the scan and then press 4 Select REFRESH from the list of scan applications. This updates the application list in the printer. v11769744 - GCAPATAR Canceling scan jobs To cancel a scan job from the printer control panel, press Scanning 67 Lexmark Confidential until announced For Windows users To cancel a scan job started in the Printer Home, click Cancel on the computer screen. For Macintosh users To cancel a scan job started in the All-in-One Center, click Cancel on the computer screen. Scanning 68 Lexmark Confidential until announced Faxing v1110275 CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax v11456331 - AESTOQUI Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect the cable from the wall jack to the port of the printer. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want. Faxing 69 Lexmark Confidential until announced Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port. Connected to different wall jacks To connect: Connect the cable from the wall jack to the port of the printer. Faxing 70 Lexmark Confidential until announced Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call. • If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the telephone to the port. Faxing 71 Lexmark Confidential until announced Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. • If you have only one telephone number on your line, then you need to set the printer to receive faxes manually (Auto Answer Off). When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax. v11456326 - AESTOQUI Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access. To minimize interference between the two channels and ensure a quality connection, you need to install a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network. Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and slow Internet connection on your computer. To install a filter for the printer: 1 Connect the line port of the DSL filter to the wall jack. 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter. Faxing 72 Lexmark Confidential until announced 3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove the protective plug from the the telephone to the port. port of the printer and then connect v11456322 - AESTOQUI Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port. 3 Remove the protective plug from the port of the printer, and then connect the telephone to the port. Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter. Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone. Faxing 73 Lexmark Confidential until announced v11456317 - AESTOQUI Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want to activate the second phone port. 3 Remove the protective plug from the port of the printer, and then connect the telephone to the port. Tips for this setup: • To make sure that the phone port on the cable modem is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active. • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter. Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone. Faxing 74 Lexmark Confidential until announced Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks. To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the telephone to the port. v11456338 - AESTOQUI Scenario 5: Country-specific setup Different countries have different types of telephone wall jacks. The most common wall jack is the Registered Jack-11 (RJ-11), the standard adopted by most countries. You need to have an RJ-11 plug, or a telephone cable that has an RJ-11 connector, so you can connect a device to an RJ-11 wall jack. The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ-11 connectors. If you have a different type of connector in your country or region, then you may need to use an RJ-11 adapter. Faxing 75 Lexmark Confidential until announced Connecting the printer to a non-RJ-11 wall jack To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non-RJ 11 connector, then connect it directly to the wall jack. Notes: • Do not remove the wrap plug from the port of the printer. • The printer may not come with an RJ-11 adapter in your country or region. Faxing 76 Lexmark Confidential until announced If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the port of the printer. Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering machine into the port of the printer. This is called serial connection. Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning—Potential Damage: If your country is on the list, then do not remove the wrap plug from the the printer. It is necessary for the proper functioning of the devices on the telephone line. Faxing 77 port of Lexmark Confidential until announced To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Faxing 78 Lexmark Confidential until announced Connect the printer to any of the N ports. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. v9749530 - AESTOQUI Entering your user information Your user information includes your name or your company name, your fax number (your fax number is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send. In some countries, you cannot send a fax without this information. Some fax machines also block faxes without sender information, so make sure that you enter this information in your printer. Setting the fax header 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press again to select Your Fax Name. 5 Use the keypad to enter your name or your company name, and then press Faxing 79 Lexmark Confidential until announced 6 Press the arrow buttons to scroll to Your Fax Number, and then press 7 Use the keypad to enter your fax number or your telephone number, and then press Setting the fax footer 1 Press 2 Press the arrow buttons to scroll to Fax Printing, and then press 3 Press the arrow buttons to scroll to Fax Footer, and then press 4 Press again to select On. 5 During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information, then do the following: a Press twice. b Press the arrow buttons to scroll to Device Setup, and then press c Press the arrow buttons to scroll to Date/Time, and then press d Enter the date using the keypad, and then press e Enter the time using the keypad, and then press Configuring the fax settings You can configure the fax settings through the printer control panel or the fax software. If you configure the fax settings in the printer control panel, then the fax software imports those settings. The changes appear the next time you launch the fax software. The printer also saves the settings that you choose in the fax software, unless you set the printer to block changes made from the computer. v9749391 - AESTOQUI Configuring fax settings using the fax software Before opening the fax software to configure the fax settings, make sure that: • The printer is properly connected to the telephone line. • The printer is turned on and connected to the computer. • The printer is not in Power Saver mode. If the printer is in Power Saver mode, then press to wake up the printer. Using the Fax Setup Wizard in Windows 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Click the Fax tab, and then click Set up the printer to fax. The Fax Setup Wizard opens. 5 Run the Fax Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection. Note: If you want to configure the advanced fax settings, then click Configure the advanced settings in the Fax tab of the Printer Home. This launches the Printer Setup Utility. Faxing 80 Lexmark Confidential until announced Using the Fax Setup Utility in Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Fax Setup Utility for your printer. 3 Configure the fax settings using the software. For more information, click Help or to view the help information for the fax software. v9749395 - AESTOQUI Configuring fax settings using the printer control panel 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Configure the fax settings using the selections in the menu: From here You can Address Book Set up, view, or print the Address Book. Reports • Print activity logs. Activity logs let you view the sent and received fax history of your printer. • Print confirmation pages or transmission reports. These reports let you know if the faxes that you send are sent successfully. Ringing and Answering • Set the printer to receive faxes automatically or manually. Turn Auto Answer to On or Off. • Adjust the ringing volume. • Set the number of rings. This is important if you choose to receive faxes automatically (Auto Answer On). • Set the distinctive ring. If you subscribe to the distinctive ring feature on your telephone line, then set the correct pattern for the printer in this menu. • Enable fax forwarding. • Set a manual answer code. This is the code you press to receive faxes manually. • Set the Caller ID pattern that you want. Some countries or regions have multiple patterns. Fax Printing • Set the printer to print incoming faxes to fit a page. • Set the fax footer. Faxing 81 Lexmark Confidential until announced From here You can Dialing and Sending • Set your fax name and fax number. • Adjust the dialing volume. • Set the dial method, redial time, number of redial attempts, dialing prefix, and fax sending speed. • Convert sent faxes into modes that receiving fax machines recognize. Otherwise, such faxes are aborted. • Enable error correction during transmission. • Set whether the printer scans the original document before or after dialing the recipient. Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number. If you set the printer to scan after dialing, then the printer does not automatically redial, even when the phone line is busy. Fax Blocking Block unwanted incoming faxes. Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Speed Dial entries. Likewise, when you add contacts to the Speed Dial list of the fax software, the printer automatically saves them to the printer Address Book. You can save up to 89 contacts and 10 fax groups in the contact list. v11901424 - AESTOQUI Creating a contact list using the fax software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Click the Fax tab, and then click Edit contact list. The Contacts tab of the Printer Setup Utility opens. 5 Click Select from phonebook. 6 From the Phonebook field, choose a phone book. 7 Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook. 8 Click OK. Faxing 82 Lexmark Confidential until announced For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click the Fax Setup Utility for your printer. 3 Click the Speed Dials tab. • To add contacts, click the Individuals tab. • To add fax groups, click the Groups tab. 4 Click to open the Address Book. Note: To add contacts, you need to import contacts from the Address Book on your Macintosh computer. If the contact is not in the Mac Address Book, then add the contact first to the address book and then import it. 5 From the Address Book, click and drag the contacts that you want to add to the Speed Dial list. For more information, click Help or to view the help information for the fax software. v10652051 - AESTOQUI Creating a contact list using the printer control panel 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press again to select Address Book. 4 To add a fax number to your Address Book: a Press the arrow buttons to scroll to Add Entry, and then press Use the keypad to enter the contact name in the Name field. Press the down arrow button to move the cursor to the Number field. Use the keypad to enter the fax number in the Number field, and then press If you want to add another entry, press numbers. to save the entry. , and then repeat steps b through d. You can enter up to 89 fax 5 To add a fax group: a Press the arrow buttons to scroll to Add Group, and then press b Use the keypad to enter a group name, and then press . c Press the arrow buttons to select whether you want to add a contact manually or import a contact. Press when you make a selection. • If you want to add a contact manually, then use the keypad to enter the fax number, and then press . • If you want to import a contact, then press the arrow buttons to select a contact from the Address Book or the Redial List. Press when you make a selection. d When you are finished adding contacts to the group, select Done. Faxing 83 Lexmark Confidential until announced Sending faxes ADF Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). v10426913 - AESTOQUI Tips for sending faxes Before you send a fax: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • Load an original document faceup into the ADF or facedown on the scanner glass. • When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the top cover to avoid dark edges on the scanned image. v11828837 - AESTOQUI Sending faxes using the printer control panel 1 From the printer control panel, press 2 Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list. 3 If you want to send a fax to a single recipient, then press If you want to send a fax to a group of numbers (broadcast fax): a Press the right arrow button. b Enter another number, and then press Repeat steps a through b to add more numbers. 4 Press the Color/Black button to select a color or black-and-white fax. 5 Press to start the fax job. Warning—Potential Damage: Do not touch the cables or the Faxing 84 and ports while actively sending a fax. Lexmark Confidential until announced Tip: • You can send a broadcast fax to up to 30 recipients. v11828844 - AESTOQUI Sending faxes using the computer For Windows users 1 With a document open, click File ª Print. 2 From the Printer Name menu, select the fax version of your printer, and then click OK. The Send Fax Wizard appears. 3 Follow the instructions on the computer screen. For Macintosh users 1 With a document open, choose File > Print. 2 From the Printer pop-up menu, select the fax version of your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer. If the fax version of the printer is not on the list, choose Add a printer, and then choose the fax version of the printer. 3 Enter the name and number of the recipient. 4 Click Fax. Receiving faxes v9932271 - AESTOQUI Tips for receiving faxes When receiving faxes: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set to Off. • If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer. v11828827 - AESTOQUI Receiving faxes automatically 1 Make sure that Auto Answer is on: a From the printer control panel, press . b Press the arrow buttons to scroll to Fax Setup, and then press c Press the arrow buttons to scroll to Ringing and Answering, and then press d Press again to select Auto Answer. e If Auto Answer is not set to On, press the arrow buttons to scroll to On, and then press Faxing 85 to save the setting. Lexmark Confidential until announced 2 Set the number of rings before the printer picks up incoming faxes: a Press the arrow buttons to scroll to Pick Up On, and then press b Press the arrow buttons to scroll to the number of rings that you want, and then press to save the setting. When the number of rings you set is detected, the printer automatically receives the incoming fax. Warning—Potential Damage: Do not touch the cables or the and ports while actively receiving a fax. Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call. If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings. • If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. v11828816 - AESTOQUI Receiving a fax manually 1 Turn off Auto Answer: a From the printer control panel, press . b Press the arrow buttons to scroll to Fax Setup, and then press c Press the arrow buttons to scroll to Ringing and Answering, and then press d Press again to select Auto Answer. e Press the arrow buttons to scroll to Off, and then press 2 When the telephone rings and you hear fax tones when you pick up the handset, press on the telephone attached to the printer. Warning—Potential Damage: Do not touch the cables or the and on the printer or *9* ports while actively receiving a fax. Tips: • The default code for answering faxes manually is *9*, but for more security, you can change it to a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0-9 and the characters # and *. • Make sure that the telephone is plugged into the connected to the wall jack through the port. port on the back of the printer and that the printer is Faxing FAQ v9749538 - AESTOQUI If I skipped the fax setup initially, do I need to run the installer again to set up the fax? You do not need to run the installer again. You can set up and configure the fax through the fax software that was installed with the printer software. Faxing 86 Lexmark Confidential until announced To set up the fax: 1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 69. 2 Configure the fax settings using the fax software. To access the fax software: For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Click Printer Home. The Printer Home opens. d Click the Fax tab, and then click Set up the printer to fax. The Fax Setup Wizard opens. e Run the Fax Setup Wizard. Make sure you select the correct telephone service and connection. The wizard configures optimal fax settings based on your connection. For Macintosh users a From the Finder desktop, double-click the printer folder. b Double-click the Fax Setup Utility for your printer. c Configure the fax settings. v9749431 - AESTOQUI What is a splitter and what type of splitter should I use? If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack. It has two or more ports where you can plug the devices. Do not use a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone. v9730602 - AESTOQUI What is my fax number? In most cases, your telephone number is also your fax number. If you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by telephone companies, then your fax number is the number that you assigned to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel. If you have more than one telephone line, then make sure that you enter the number for the line on which the printer is connected. v10249040 - AESTOQUI What is my dialing prefix? The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office. This can also be a country code or an area code that you need to enter if you are sending faxes outside of town. This can be very useful if you frequently send faxes to the same country or area. When you set the dialing prefix in the utility, you do not need to press the number or series of numbers every time you dial the fax number or telephone number. The printer automatically inputs the prefix every time you dial. Faxing 87 Lexmark Confidential until announced You can enter up to 8 characters as your dialing prefix. The valid characters are the numbers 0-9 and the characters # and *. If you are using the fax software to enter the dial prefix, then you may also include the characters period, comma, star, pound, plus, minus, and parenthesis. v9749411 - AESTOQUI When do I need to set Auto Answer to On? Set Auto Answer to On if you want the printer to receive faxes automatically. If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answer to On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer. This lets the other devices pick up the voice calls first. If an incoming call is a fax, the printer can detect fax signals on the line and takes the call. v10249422 - AESTOQUI How many rings should I set? If the printer is sharing a line with an answering machine, then set the printer to pick up on the greater number of rings. Because you have only one line, there is no way of distinguishing a voice call from an incoming fax. You can set the number of rings so that the answering machine takes the voice calls and the printer takes the incoming faxes. If you set the other devices to pick up on fewer rings, then the devices pick up calls first, and your voice calls are received. If a call is a fax, then the printer can detect it and will take over the call. If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings that you want. v10016819 - AESTOQUI How do I set the distinctive ring for the printer? Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know what telephone number was dialed, and what device you should use to answer the call. Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives the fax. To set the ring pattern in the printer: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Ring Pattern, and then press 5 Press the arrow buttons to select the ring pattern for the printer, and then press Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, and IdentaRing. Faxing 88 Lexmark Confidential until announced v11221027 - AESTOQUI How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer. Make sure the telephone line and the wall jack are working 1 Plug an analog telephone into the wall jack. 2 Listen for a dial tone through the telephone handset. If you hear a dial tone, then the telephone line and the wall jack are working. If you do not hear a dial tone, plug the analog telephone into a second wall jack, and then listen for a dial tone. If you hear a dial tone, then the telephone line is working but the first wall jack is not working. Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the port of the printer. 2 Listen for a dial tone. If you hear a dial tone, then the telephone line is working and properly connected to the printer. If you do not hear a dial tone through both the wall jack and the printer, then see “Fax troubleshooting checklist” on page 136. v9888963 - AESTOQUI How do I adjust the speaker volume on the printer? Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it. Adjusting the dialing volume 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Dial Volume, and then press 5 Press the arrow buttons to select a dial volume setting, and then press Adjusting the ringer volume 1 Press to scroll back to the Fax Setup menu, and then press 2 Press the arrow buttons to scroll to Ringing and Answering, and then press 3 Press the arrow buttons to scroll to Ringer Volume, and then press 4 Press the arrow buttons to select a ringer volume setting, and then press Faxing 89 Lexmark Confidential until announced v9749435 - AESTOQUI How can I make sure that the fax answers the call before the answering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after five rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call. v9749415 - AESTOQUI What settings work best with digital voice mail? Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call. If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax. v10644004 - AESTOQUI How do I change the resolution of the documents that I fax? The resolution, or fax quality, of the documents that you send may affect fax transmission. The receiving fax machine may not support high resolutions and may not be able to receive your fax. You can fix this by enabling Auto Fax Conversion, but the automatic conversion may result in an unreadable fax, especially if the original document is already blurred. Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document. Quality Black resolution Color resolution Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 (half-toned) 200 x 200 When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then press . v9749533 - AESTOQUI How do I send a fax at a scheduled time? 1 From the printer control panel, press 2 Enter the fax number of the recipient, or press Address Book to select a number from the Speed Dial or Group Dial list. 3 If you want to send the fax to a single recipient, then press If you want to send a fax to a group of numbers (broadcast fax), then press the arrow buttons to scroll to Yes, and then press . 4 Press to scroll to Schedule Fax. Faxing 90 Lexmark Confidential until announced 5 Press the arrow buttons to scroll to Send Later, and then press 6 Enter the time you want to send the fax, and then press 7 Press to start scanning the document. 8 If the printer is not set to the 24-hour mode, press the arrow buttons to select AM or PM, and then press 9 Press to save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time. v10243853 - AESTOQUI How do I send a fax using a phone calling card? 1 Press Dialtone. You should hear the dial tone of the telephone line. 2 Enter the calling card information, and then when you are connected to the telephone carrier, follow the prompts. 3 When prompted, enter the fax number of the recipient, and then press v9749427 - AESTOQUI How do I know that the fax was sent successfully? You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This report includes the date and time that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause of the error. 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Reports, and then press 4 Press the arrow buttons to scroll to Confirmation, and then press 5 Press the arrow buttons to select a report printing option: • If you want to print a report every time you send a fax, then select For All or Print for All. • If you want to save on ink and print a report only when a fax job is unsuccessful, then select On Error. 6 Press v10652028 - AESTOQUI How do I view the fax history of the printer? You can view the fax history of the printer on the display. You can also print reports of sent and/or received faxes. 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Reports, and then press . • To view the fax history on the display, press again. • To print sent fax history only, press the arrow buttons to scroll to Print Send Log, and then press Faxing 91 Lexmark Confidential until announced • To print received fax history only, press the arrow buttons to scroll to Print Receive Log, and then press • To print sent and received fax history, press the arrow buttons to scroll to Print Activity Report, and then press v9749419 - AESTOQUI How do I print a fax on both sides of the paper? 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Fax Printing, and then press 4 Press the arrow buttons to scroll to 2-Sided Faxes, and then press 5 Press the arrow buttons to select a duplex setting: • Use Button Setting—Incoming faxes are printed on both sides of the paper if the 2-Sided button on the printer control panel is set to On. • Always—Incoming faxes are printed on both sides of the paper regardless of the 2-Sided button setting. 6 Press to save the setting. v9749423 - AESTOQUI How do I forward a fax? 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Fax Forward, and then press 5 Press the arrow buttons to scroll to Forward or Print & Forward, and then press 6 Using the keypad, enter the number to which you want to forward the fax, and then press When you enable this option, all the faxes that you receive are automatically forwarded until you disable it. To disable fax forwarding, return to the Fax Forward menu, and then select Off. v9749447 - AESTOQUI Can I block faxes? You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive. 1 Turn on fax blocking. a From the printer control panel, press . b Press the arrow buttons to scroll to Fax Setup, and then press c Press the arrow buttons to scroll to Fax Blocking, and then press d Press the arrow buttons to scroll to Turn On/Off, and then press e Press the arrow buttons to scroll to On, and then press Faxing 92 to save the setting. Lexmark Confidential until announced 2 Add a number to block. a Press the arrow buttons to scroll to Add. Press Use the keypad to enter the fax number, and then press to save. Use the keypad to enter the name of the person that you want to block. Repeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to 50 numbers. 3 Block unidentified faxes (faxes without a Caller ID number). a Press the arrow buttons to scroll to Block No-ID, and then press b Press the arrow buttons to scroll to On, and then press to save the setting. v11431870 - AESTOQUI Can I retrieve failed faxes? The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes to be printed. If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error report the next time it is turned on. For incoming faxes, the error report lets you know who sent the fax and how many pages were not printed. For outgoing faxes, it lets you know how many pages were not sent. Faxes lost due to power loss are not retrievable. Faxing 93 Lexmark Confidential until announced Networking Installing the printer on a wireless network v11382445 - JLABRA Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. v11222789 - JROSENBE Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network. Using no security means that anyone within range of your wireless network can use your network resources—including Internet access, if your wireless network is connected to the Internet. The range of your wireless network may extend far beyond the walls of your home, allowing access to your network from the street or from your neighbors’ homes. WEP WEP (Wireless Equivalent Privacy) is the most basic and the weakest type of wireless security. WEP security relies on a series of characters called the WEP key. Every device on the wireless network must use the same WEP key. WEP security can be used on both ad hoc and infrastructure networks. A valid WEP key has: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9 or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard. WPA/WPA2 WPA (Wi-Fi Protected Access) and WPA2 (Wi-Fi Protected Access 2) offer stronger wireless network security than WEP. WPA and WPA2 are similar types of security. WPA2 uses a more complex encryption method and is more secure than WPA. Both WPA and WPA2 use a series of characters, called the WPA pre-shared key or passphrase, to protect wireless networks from unauthorized access. A valid WPA passphrase has: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. Networking 94 Lexmark Confidential until announced Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses. v11792758 - JLABRA Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer. 1 Load plain paper. 2 From the printer control panel, press 3 Press the arrow buttons to scroll to Network Setup, and then press 4 Press to select Print Setup Page. The network setup page prints. v8002212 - JROSENBE Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service Set Identifier (SSID). • If encryption was used to secure your network. • The security key (either a WEP key or WPA passphrase) that allows other devices to communicate on the network if encryption was used to secure your network. You can locate your network WEP key or WPA passphrase by accessing your wireless access point or router and checking the security information. If your wireless access point (wireless router) is using Wired Equivalent Privacy (WEP) security, the WEP key should be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard. If your wireless access point is using Wi-Fi Protected Access (WPA) security, the WPA passphrase should be: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, see the documentation that came with the wireless access point, or contact your system support person. Networking 95 Lexmark Confidential until announced v10496643 - JROSENBE Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen to set up the printer. For Macintosh users 1 Close all open software applications. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Install. 4 Follow the instructions on the installation dialog to set up the printer. v10496941 - JROSENBE Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the computer screen for installing a configured printer on a new computer. For Macintosh users 1 Close all open software applications. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Install. Networking 96 Lexmark Confidential until announced 4 Select My printer is already set up. I am installing it on a new computer. 5 Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. v10239450 - JLABRA Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: – The printer is turned off or is powering up. – The printer is not connected to a wireless network and is in Power Saver mode. In Power Saver mode, the power light pulses on and off. • Solid orange means one of the following: – The printer has not yet been configured for a wireless network. – The printer is configured for an ad hoc connection, but it is not currently communicating with another ad hoc device. • Blinking orange means one of the following: – The printer is out of the range of the wireless access point (wireless router). – The printer is trying to communicate with the wireless access point, but the wireless access point is turned off or not working properly. – Either the configured printer or the wireless access point has been turned off and back on, and the printer is trying to establish communications with the network. – The wireless settings of the printer may no longer be valid. • Green means that the printer is connected to a wireless network and is ready for use. v11695809 - JLABRA Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box. Some examples of these boxes include LiveBox, AliceBox, N9UF Box, FreeBox, and Club Internet. Before you begin • Make sure your box is wireless-enabled and activated to work on a wireless network. For more information about configuring the box to work wirelessly, see the documentation that came with your box. • Make sure your box is turned on and that your computer is on and connected to your wireless network. Adding the printer to your wireless network 1 Set up your printer for wireless networking using the setup instructions provided. Stop when you are prompted to select a network. 2 If there is an association/registration button on the back of your box, press it before selecting a network. Note: After pressing the association/registration button, you have five minutes to complete the printer installation. 3 Return to the computer screen. From the list that appears in the “Choose your wireless network” dialog, select your network, and then click Continue. Networking 97 Lexmark Confidential until announced If your wireless network does not appear in the list: a Select Unlisted Network, and then click Continue. b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created. 4 Follow the instructions on your screen to complete installation. v10631200 - JROSENBE Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks. If you want to assign a static IP address to your printer, do the following: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see what IP address is currently assigned to the printer. 3 Open a Web browser and then type the printer IP address in the address field. Press Enter. The printer Web page loads. 4 Click the Configuration link. 5 Click the TCP/IP link. 6 Click the Set Static IP Address link. 7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The Submitting Selection message appears. To confirm that the address was successfully assigned, type the static IP address in the Web browser address field and then press Enter. The printer Web page loads if the address was successfully assigned. For more information, contact your system support person. v10355553 - JROSENBE Changing wireless settings after installation To change wireless settings on the printer, such as the configured network, the security key, or other settings, do the following: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to configure the printer for wireless access with the new settings. Networking 98 Lexmark Confidential until announced For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Advanced wireless setup v11189313 - JLABRA Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network. If you have an infrastructure network, you should configure the printer for use on that network. Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure. You can set up an ad hoc network if you: • Do not have an access point or wireless router • Do not already have a wireless network (but do have a wireless adapter for your computer) • Want to set up a standalone network between the printer and a computer with a wireless network adapter In Windows Vista 1 Click 2 Click Control Panel. 3 Click Network and Internet. 4 Under Network and Sharing Center, click Connect to a network. 5 Click Set up a connection or network when you are prompted to select a network to connect to. 6 Click Set up a wireless ad-hoc (computer-to-computer) network, when you are prompted to choose a connection option, and then click Next. 7 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the name of your network. Be sure to use the exact spelling and capitalization. c Go to the Security Type list, select WEP, and then create a WEP key. WEP keys must be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a–f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard d Write down the password for your network. Be sure to use the exact spelling and capitalization. Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under “Available networks,” indicating that the computer is configured for the ad hoc network. 8 Close the Windows Control Panel and any remaining windows. Networking 99 Lexmark Confidential until announced 9 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 10 When the available networks are displayed, provide the network name and the security information you created in step 6. The installer will configure the printer for use with your computer. 11 Store a copy of your network name and security information in a safe place for future reference. Note: You may need to reconnect Windows Vista computers to the ad hoc network after restarting. In Windows XP 1 Click Start. 2 Click Control Panel. 3 Click Network and Internet Connections. 4 Click Network Connections. 5 Right-click the icon for your wireless network connection. 6 Click Enable, if it appears in the pop-up menu. Note: If Disable appears, your wireless connection is already enabled. 7 Right-click the Wireless Network Connection icon. 8 Click Properties. 9 Click the Wireless Networks tab. Note: If the Wireless Networks tab does not appear, your computer has third-party software that controls your wireless settings. You must use that software to set up the ad hoc wireless network. For more information, see the documentation for the third-party software to learn how to create an ad hoc network. 10 Select the Use Windows to configure my wireless network settings check box. 11 Under Preferred Networks, delete any existing networks. a Select the network to be removed. b Click Remove to delete the network from the list. 12 Click Add to create an ad hoc network. 13 In the Network Name (SSID) box, type the name you want to give your wireless network. 14 Write down the network name you chose so you can refer to it when running the wireless setup. Be sure to use the exact spelling and capitalization. 15 If Network Authentication appears in the list, select Open. 16 In the “Data encryption” list, select WEP. 17 If necessary, clear the “The key is provided for me automatically” check box. 18 In the Network Key box, type in a WEP key. 19 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it down exactly, including any capital letters. 20 In the “Confirm network key” box, type the same WEP key. Networking 100 Lexmark Confidential until announced 21 Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. 22 Click OK twice to close the two open windows. 23 It may take a few minutes for your computer to recognize the new settings. To check on the status of your network: a Right-click the Wireless Network Connections icon. b Select View Available Wireless Networks. • If the network is listed but the computer is not connected, select the ad hoc network and then click Connect. • If the network does not appear, wait a minute and then click Refresh network list. 24 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 25 When the available networks are displayed, provide the network name and the security information you created beginning in step 13. The installer will configure the printer for use with your computer. 26 Store a copy of your network name and security information in a safe place for future reference. In Windows 2000 • Refer to the documentation that came with your wireless network adapter for information on configuring an ad hoc network with Windows 2000. For Macintosh users 1 Access the Airport settings: In Mac OS X version 10.5 a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac OS X version 10.4 and earlier a From the Finder desktop, choose Go > Applications. b From the Applications folder, double-click Internet Connect. c From the toolbar, click AirPort. 2 From the Network menu, click Create Network. 3 Create a name for the ad hoc network, and then click OK. Note: Store the network name and password in a safe place for future reference. Networking 101 Lexmark Confidential until announced v11382633 - JLABRA Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions on the computer screen. Note: Windows Vista computers may need to be reconnected to the ad hoc network after restarting. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. v11472166 - JROSENBE Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup) Wi-Fi Protected Setup (WPS) is a method of configuring computers and printers on a secure wireless network. WPS is faster than manual configuration, and it reduces typing errors when new devices are added to a wireless network. The SSID and WPA passphrase are automatically detected and configured for you. The printer supports WPS and can be configured for wireless access using WPS. In order to use WPS to configure the printer, the wireless router must also support WPS. If you want to use WPS to set up your printer, then insert the CD and follow the instructions on the computer screen. Notes: • To use WPS to configure the printer wirelessly, all of the devices on your wireless network must support WPS. If any device on your network does not support WPS, then you must type the SSID and security information when prompted. • If you are using the PIN method to add your printer using WPS, make sure you type all eight digits when you are asked to enter your PIN. Networking 102 Lexmark Confidential until announced v11186716 - JLABRA Switching between USB, Ethernet, and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Note: The printer supports one active local connection (USB) and one active network connection (Ethernet or wireless) at a time. It is not possible to use both Ethernet and wireless at the same time. Using the printer wirelessly Select the connection type that describes how you currently access your printer: If the printer is currently set up locally (using USB connection) 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to set up the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer. 2 Place the printer close to the computer you want to use to configure the printer for wireless access. Note: You will need to connect the printer to the computer with a USB cable. Make sure the printer is close enough to the computer for your USB cable to reach both. 3 Click or Start. 4 Click All Programs or Programs, and then select the printer program folder from the list. 5 Select Printer Home. 6 Click the Settings tab. 7 Click the Wireless setup utility link. 8 Follow the instructions on the computer screen to set up the printer wirelessly. Using the printer locally (USB) Select the connection type that describes how you currently access your printer: If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and to the printer. 2 Wait for a moment for Windows to locate the driver and finish setting up the printer. Networking 103 Lexmark Confidential until announced 3 Select the USB printer (see “Selecting the printer” on page 104). If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer. 2 Wait a moment for Windows to locate the driver and finish setting up the printer. Note: You can continue to use the printer through Ethernet or wireless connection. Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. 2 Wait for a minute for the Ethernet network interface to become active and acquire an IP address from the network. 3 Select the Network printer (see “Selecting the printer” on page 104). Note: The wireless interface of the printer is disabled while it is connected to an Ethernet network. If the printer is currently set up locally (using USB connection) 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack. 2 Insert the software and installation CD into the computer you want to use to configure the printer. 3 Follow the instructions on the computer screen for configuring a printer on an Ethernet network. 4 Select the printer (see “Selecting the printer” on page 104). Note: You will need a USB cable to complete the configuration. Selecting the printer 1 Click or Start. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer you want to use, either Network or USB. 5 Select Set as Default Printer from the menu. 6 Close the Printers or Printers and Faxes window. Networking 104 Lexmark Confidential until announced v11186784 - JLABRA Switching between USB, Ethernet, and wireless connections (Macintosh only) You can change the way you access your printer depending on your needs. The following procedures below assume that you have configured your printer for one type of connection and that the drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Note: The printer supports one active local connection (USB) and one active network connection (Ethernet or wireless) at a time. It is not possible to use both Ethernet and wireless at the same time. Using the printer wirelessly Select the connection type that describes how you currently access your printer: If the printer is currently set up locally (using USB connection) 1 From the Finder desktop, double click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer. 2 Place the printer close to the computer you want to use to configure the printer for wireless access. Note: You will need to connect the printer to the computer with a USB cable. Make sure the printer is close enough to the computer for your USB cable to reach both. 3 From the Finder desktop, double-click the printer folder. 4 Double-click Wireless Setup Assistant. 5 Follow the instructions on the computer screen for configuring the printer wirelessly. Using the printer locally (USB) Select the connection type that describes how you currently access your printer: If the printer is currently set up for Ethernet 1 Attach a USB cable to the computer and to the printer. 2 Add the printer (see “Add the printer” on page 106). 3 A second print queue will be created. Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection. If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer. 2 Add the printer (see “Add the printer” on page 106). Networking 105 Lexmark Confidential until announced 3 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection. Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack. 2 Wait for a minute for the Ethernet network interface to become active and acquire an IP address from the network. 3 Add the printer (see “Add the printer” on page 106). 4 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless network. If the printer is currently set up locally (using USB connection) 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack. 2 Insert the software and installation CD into the computer you want to use to configure the printer. 3 Follow the instructions on the computer screen for configuring a printer on an Ethernet network. Note: You will need a USB cable to complete the configuration. Add the printer In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax under the Hardware section. 3 Click + . 4 Select the printer from the list and click Add. In Mac OS X version 10.4 or earlier 1 From the Finder desktop, choose Go > Utilities. 2 Double-click Print Center or Printer Setup Utility, depending on the operating system version you are using. The Printer List dialog appears. 3 Choose the printer you want to use. 4 Click Add. The Printer Browser appears. 5 Select your printer. 6 Click Add. Networking 106 Lexmark Confidential until announced v9747604 - JLABRA Sharing a printer in a Windows environment 1 Prepare the computers to share the printer: a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. Right-click the name of your printer. Click Sharing. From the Sharing tab, select Share this printer or Shared as, and then assign a distinctive name. Click OK. 3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Do one of the following: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. Right-click the name of your printer. Click Properties. Click the Ports tab, and then click Add Port. Select Local Port, and then click New Port. Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 107. The name should be in the form \\server \printer. g Click OK. h Click Close on the Printer Ports dialog. i Make sure the new port is selected on the Ports tab, and then click Apply. The new port is listed with the printer name. j Click OK. v10355590 - JROSENBE Sharing a printer in a Macintosh environment 1 From the Apple menu, choose System Preferences. 2 From the menu bar, click Help ª System Preferences Help. Networking 107 Lexmark Confidential until announced 3 In the Search field, type sharing the printer on a network, and then press return. 4 To let other Macintosh computers on the network that use Mac OS X version 10.3 or later use any printer connected to your Macintosh computer, double-click Sharing your printer with Mac OS X users. or To let Windows computers on the network use any printer connected to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions on the computer screen. Note: Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer. Installing the printer on an Ethernet network v10866128 - JROSENBE Information you will need to set up the printer on an Ethernet network To configure your printer for an Ethernet network, organize the following information before you begin: Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer. • • • • A valid, unique IP address for the printer to use on the network The network gateway The network mask A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable. v10866139 - JROSENBE Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make sure that: • You have completed the initial setup of the printer. • Your network is set up and working properly. • Your computer is connected to your network. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, do one of the following: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Networking 108 Lexmark Confidential until announced 3 Follow the instructions on the computer screen to set up the printer, selecting Ethernet connection when you are prompted to select a connection type. For Macintosh users 1 Close all open software applications. 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Install. 4 Follow the instructions on the computer screen to set up the printer, selecting Ethernet connection when you are prompted to select a connection type. Networking FAQ v9574876 - JLABRA What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a product certification that provides simple and secure configuration. WPS assists users in establishing wireless home networks and enabling network security without requiring prior knowledge of Wi-Fi technology. WPS configures the network name (SSID) and WPA passphrase for network devices. WPS only supports networks that communicate through access points or routers and is not applicable in ad hoc networks. We support the following methods in adding new wireless network devices: • Personal Identification Number (PIN)—A PIN from the new device is entered into the access point. • Push Button Configuration (PBC)—The user pushes a button on both the access point and the new device. Look for any of these identifier marks to check if your device is WPS certified: You can find these WPS logos on the side, back, or top of your access point or router. v10328494 - JROSENBE Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router. Most access points have a Web page that can be accessed using a Web browser. You can also check the manual that came with your access point or router. If your access point or router is using the default settings, you can find the information in the manual. If someone else set up your network for you, that person or company may have included the information in the manual. If you do not know how to access the Web page, or if you do not have administrator access to the wireless access point on your network, and are unable to locate the information in the manual, contact your system support person. Networking 109 Lexmark Confidential until announced v8022815 - JROSENBE What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate with each other. Usually, the wireless network broadcasts the SSID to allow wireless devices in the area to connect to it. Sometimes, the SSID is not broadcast for security reasons. If the SSID of your wireless network is not broadcast, it cannot be detected automatically and will not show up in the list of available wireless networks. You must enter the network information manually in this situation. An SSID can contain up to 32 alphanumeric characters. v7963057 - JROSENBE Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most access points have a built-in Web server that can be accessed using a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check your computer to see if a program was installed with your network adapter. If you are unable to locate your SSID using either of these methods, contact your system support person. v10999244 - JROSENBE What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be wired, wireless, or designed to have both wired and wireless devices. Devices on a wired network use cables to communicate with each other. Devices on a wireless network use radio waves instead of cables to communicate with each other. For a device to be able to communicate wirelessly, it must have a wireless network adapter attached or installed that lets it receive and transmit radio waves. v7687179 - AESTOQUI How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person. Note: The WEP key or WPA passphrase is not the same as the password for the wireless access point. The password allows you to access the wireless access point settings. The WEP key or WPA passphrase allows printers and computers to join your wireless network. v8002222 - JROSENBE How are home networks configured? For desktop computers, laptops, and printers to communicate with each other over a network, they must be connected by cables and/or have wireless network adapters built in or installed in them. There are many different ways a network can be set up. Five common examples appear below. Note: The printers in the following diagrams represent printers with internal print servers built in to them so that they can communicate over a network. Networking 110 Lexmark Confidential until announced Wired network example • A desktop computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch. • The network is connected to the Internet through a DSL or cable modem. Wireless network examples Scenario 1: Mixed wired and wireless connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities. • Some computers and printers connect wirelessly to the router; others connect over a wired connection. • The network is connected to the Internet through a DSL or cable modem. Networking 111 Lexmark Confidential until announced Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet. Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connect to an ad hoc network. v5771334 Why do I need an installation cable? When setting up the printer on your wireless network, the printer will need to temporarily connect to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer. Networking 112 Lexmark Confidential until announced The installation cable connects to a rectangular USB port on the installing computer and the square USB port on the printer. v7473254 How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. 1 Attach the large, rectangular connector to any USB port on your computer. USB ports may be on the front or the back of the computer, and may be horizontal or vertical. 2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. v9648335 - JLABRA How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point). Devices on the wireless network must have valid IP addresses for the current network and share the same SSID and channel as the wireless access point. In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server. The computer must have a valid IP address for the current network and be set to ad hoc mode. The wireless print server must be configured to use the same SSID and channel that the computer is using. Networking 113 Lexmark Confidential until announced The following table compares the characteristics and requirements of the two types of wireless networks. Infrastructure Ad hoc Communication Through wireless access point Directly between devices Security More security options WEP or no security Range Determined by range and number of Restricted to range of individual wireless access points devices on network Speed Usually faster Usually slower Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes, including the wireless access point Yes Same channel Yes, including the wireless access point Yes Characteristics Requirements for all devices We recommend setting up a network in infrastructure mode using the installation CD that came with the printer. Infrastructure mode is the recommended setup method because it provides: • • • • Increased network security Increased reliability Faster performance Easier setup v6827934 Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another factor is distance. The farther two wireless devices are from each other, the more likely it is that the communication signal will be weaker. The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon in your system tray. Try double-clicking this icon, and it will tell you how strongly the computer is receiving the wireless signal from the network. To improve signal quality, remove sources of interference and/or move wireless devices closer to the wireless access point (wireless router). Networking 114 Lexmark Confidential until announced v10999262 - JROSENBE How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if the printer is receiving a strong signal from the access point, print a network setup page. The Quality field indicates the relative strength of the wireless signal the printer is receiving. Drops in signal strength can be intermittent, however, and although the signal quality appears high, it may drop during certain conditions. If you think signal strength is a problem between your access point and the printer, try one or more of the following: Notes: • The solutions below are for infrastructure networks. If you are using an ad hoc network, adjust the computer when the solution suggests adjusting the access point. • Ad hoc networks have a much shorter range than infrastructure networks. Try moving the printer closer to the computer if they seem to have trouble communicating. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer is too far away from the access point, it will not be able to communicate with other devices on the network. For most indoor wireless networks, the maximum distance between the access point and the printer is approximately 100 feet (30 meters). This distance could be longer or shorter, depending upon the layout of the network and the limitations of the access point. REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects. Most walls, floors, furniture and other objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass through. Objects containing metal and concrete can block the signal. Arrange your printer and access point so that the signal is not blocked by such objects. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network. These sources of interference can cause printing issues that seem to come and go. Turn off potential sources of interference where possible. Avoid using microwaves and cordless phones when printing over your wireless network. If another wireless network is operating in the vicinity, change the wireless channel on the access point. Do not place your access point on a printer or other electronic device. Such devices can also interfere with the wireless signal. ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too many objects, it can be significantly weakened. All objects absorb part of the wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems. Place your access point as high in the room as possible to avoid signal absorption. Networking 115 Lexmark Confidential until announced v10620578 - JROSENBE How can I make sure my computer and printer are connected to the same wireless network? If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the SSID of the network that the computer is connected to: a Type the IP address of your wireless access point (wireless router) into the address field of your Web browser. If you do not know the IP address of the wireless access point: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. 3 Press Enter, or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the wireless access point. • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Type the user name and password of the router when prompted. Click OK. On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID. 3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Network. 3 Click AirPort. The SSID of the network the computer is connected to is displayed in the Network Name pop-up menu. 4 Write down the SSID. Networking 116 Lexmark Confidential until announced In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 From the Applications folder, double-click Internet Connect. 3 From the toolbar, click AirPort. The SSID of the network the computer is connected to is displayed in the Network pop-up menu. 4 Write down the SSID. For Macintosh users with a wireless access point 1 Type the IP address of the wireless access point in the address field of your Web browser and continue to step 2. If you do not know the IP address of the wireless access point, then do the following: From the Apple menu, choose System Preferences. Click Network. Click AirPort. Click TCP/IP, or click Advanced, and then click TCP/IP. 2 Type your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. 5 Write down the SSID, security type and the WEP key/WPA passphrase (if shown). Notes: • Make sure you copy the network information down exactly, including any capital letters. • Store the SSID and the WEP key or WPA passphrase in a safe place for future reference. v11495848 - JLABRA Can I use my printer on a USB and a network connection at the same time? Yes; the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • • • • • Locally attached (connected to a computer using a USB cable) Wireless network Ethernet network Wireless network and locally attached simultaneously Ethernet network and locally attached simultaneously v7473218 What is a MAC address? A Media Access Control (MAC) address is a 48-bit identifier associated with the hardware of network equipment. The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB. Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all have MAC addresses. Networking 117 Lexmark Confidential until announced While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason, MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliable method of identifying a specific device on a network. Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list of devices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access on the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also prevent legitimate access if you forget to add a new device to the router's list of allowed addresses. If your network uses MAC address filtering, be sure to add the MAC address of the printer to the list of allowed devices. v10250478 - JLABRA How do I find the MAC address? Most network equipment has a unique hardware identification number to distinguish it from other devices on the network. This is called the Media Access Control (MAC) address. When installing the printer on a network, make sure you select the printer with the correct MAC address. The MAC address label is located inside the printer. The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list. Networking 118 Lexmark Confidential until announced v6677049 What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only if they have unique and valid IP addresses. A unique IP address means no two devices on the same network have the same IP address. An IP address is a group of four numbers separated by periods. An example of an IP address is 192.168.100.110. v6677687 - JROSENBE What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other, either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols. A protocol can be thought of as a language, and like a language, it has rules allowing participants to communicate with each other. Different types of networks use different protocols, but Transmission Control Protocol/Internet Protocol (TCP/IP) is the most popular. TCP/IP is used to send data over the Internet as well as over most corporate and home networks. Because computers do not understand words and instead rely upon numbers for communication, TCP/IP requires that every device on a network using TCP/IP to communicate must have an IP address. IP addresses are essentially unique computer names in a numeric format, used to transfer data around a network. IP addresses allow TCP/IP to confirm requests for and receipt of data by various devices on the network. v10418701 - JROSENBE How do I locate IP addresses? For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. 3 Press Enter, or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. Networking 119 Lexmark Confidential until announced v7486827 How are IP addresses assigned? An IP address may be assigned automatically by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address. If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list. v7901898 - JROSENBE What is a key index? A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point. Networking 120 Lexmark Confidential until announced Maintaining the printer Maintaining ink cartridges v11485296 - GCAPATAR Checking ink levels Using the printer control panel 1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Maintenance, and then press 3 Press again to select Check Ink Levels. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance tab, click Check ink levels. For Macintosh users 1 From the Finder desktop, double-click the printer program folder. 2 Select Printer Utility from the list. 3 Check the ink levels from the Maintenance tab. v11495856 - GCAPATAR Aligning the printhead If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel 1 Load plain paper. 2 From the printer control panel, press 3 Press the up or down arrow button to scroll to Maintenance, and then press 4 Press the up or down arrow button to scroll to Align Printer, and the press An alignment page prints. Note: Do not remove the alignment page until printing is finished. Maintaining the printer 121 Lexmark Confidential until announced Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges. 7 Follow the instructions on the computer screen. For Macintosh users 1 Load plain paper. 2 From the Finder desktop, double-click the printer program folder. 3 Select Printer Utility from the list. 4 From the Maintenance tab of the Printer Utility dialog, click Print Alignment Page. 5 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles. v11769763 - GCAPATAR Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the quality of your prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles. Using the printer control panel 1 From the printer control panel, press 2 Press the up or down arrow button to scroll to Maintenance, and then press 3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead, and then press A cleaning page prints. Maintaining the printer 122 Lexmark Confidential until announced Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Maintenance tab, click Clean Cartridges. For Macintosh users 1 From the Finder desktop, double-click the printer program folder. 2 Select Printer Utility from the list. 3 From the Maintenance tab, select Clean Print Nozzles. A cleaning page prints. v10429290 - BBARUC Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a new print job. v564122 Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Maintaining the printer 123 Lexmark Confidential until announced Troubleshooting v9775522 - GCAPATAR Before you troubleshoot Use this checklist to solve most printer problems: • • • • • • • • • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Make sure the printer is turned on. Make sure the printer is securely connected to the host computer, print server, or other network access point. Check the printer for error messages, and resolve any errors. Check for paper jam messages, and clear any jams. Check the ink cartridges, and install new cartridges if necessary. Use the Service Center to locate and solve the problem (Windows only). Turn the printer off, wait about 10 seconds, and then turn the printer back on. v9775526 - GCAPATAR Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Service Center, use one of these methods: Method 1 Method 2 If it appears on an error message dialog, click the For additional assistance, use the Service Center link. 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. v10528120 - GCAPATAR If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • • • • “Incorrect language appears on the display” on page 125 “Printhead errors” on page 125 “Software did not install” on page 126 “Print job does not print or is missing pages” on page 127 Troubleshooting 124 Lexmark Confidential until announced • • • • “Printer is printing blank pages” on page 128 “Printer is busy or does not respond” on page 128 “Cannot delete documents from the print queue” on page 129 “Cannot print through USB” on page 129 v10185110 - GCAPATAR Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Defaults, and then press 3 Press the arrow buttons to scroll to Set Defaults, and then press 4 Press the arrow buttons to scroll to Use Factory, and then press 5 Complete the initial printer setup. CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off. 2 Press and hold down and , and then press to turn the printer on. The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. v11839758 - GCAPATAR Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. Troubleshooting 125 Lexmark Confidential until announced 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. v10185114 - GCAPATAR Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Before you reinstall the software, do the following: MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. Troubleshooting 126 Lexmark Confidential until announced 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. v11774667 - GCAPATAR Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 127 Lexmark Confidential until announced v11828810 - GCAPATAR Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 12 for more information. If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press 4 Press the arrow buttons to scroll to Maintenance, and then press 5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press A cleaning page prints. 6 Press the arrow buttons to scroll to Align Printer, and the press An alignment page prints. Note: Do not remove the alignment page until printing is finished. v10185124 - GCAPATAR Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press printer. to wake up the If the printer will not come out of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for your printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. Troubleshooting 128 Lexmark Confidential until announced v10185147 - GCAPATAR Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating. RESTART THE COMPUTER AND TRY AGAIN v10217652 - GCAPATAR Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • • • • “Paper jam in the printer” on page 129 “Paper jam in the duplex unit” on page 130 “Paper jam in the ADF (selected models only)” on page 131 “Paper or specialty media misfeeds” on page 131 v11598300 - GCAPATAR Paper jam in the printer 1 Press to turn off the printer. 2 Check the paper tray or lift the scanner unit to check for jammed paper. Troubleshooting 129 Lexmark Confidential until announced 3 Firmly grasp the paper, and gently pull it out. 4 Press to turn the printer back on. v11050690 - GCAPATAR Paper jam in the duplex unit 1 Push down the duplex latches and pull out the duplex unit. CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam. 2 Firmly grasp the paper, and gently pull it out. 3 Reinsert the duplex unit. 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job. Troubleshooting 130 Lexmark Confidential until announced v11102092 - GCAPATAR Paper jam in the ADF (selected models only) 1 Open the ADF door, and then remove the jammed paper. 2 Close the ADF door. 3 Touch DONE or press , depending on your printer model. 4 From your computer, resume the print job. v11429428 - GCAPATAR Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: CHECK PAPER CONDITION Use only new, unwrinkled paper. CHECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the print side facedown. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Troubleshooting 131 Lexmark Confidential until announced Print troubleshooting • • • • “Poor quality at the edges of the page” on page 132 “Streaks or lines on printed image” on page 132 “Print speed is slow” on page 133 “Computer slows down when printing” on page 133 v10528350 - GCAPATAR Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter-size paper – 3.37 mm (0.133 in.) for all paper sizes except letter • Top margin: 1.7 mm (0.067 in.) • Bottom margin: 12.7 mm (0.5 in.) SELECT THE BORDERLESS PRINT FEATURE For Windows users: 1 With a document or photo open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Paper Options section of the Print Setup tab, select Borderless. For Macintosh users: 1 With a document or photo open, choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 If necessary, click Advanced. 4 From the print options pop-up menu, choose Paper Handling. 5 From the Destination Paper Size section, select Scale to fit paper size. 6 From the Paper Size pop-up menu, choose a paper size that has “(Borderless)” in the name. For example, if you are printing on a 4 x 6 photo card, then choose US 4 x 6 in (Borderless). v10881483 - GCAPATAR Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. Troubleshooting 132 Lexmark Confidential until announced SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. v10528547 - GCAPATAR Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many unused fonts as possible from your system. ADD MEMORY Consider purchasing more RAM. SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE v10213753 - GCAPATAR Computer slows down when printing These are possible solutions. Try one of the following: IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and then insert the power cord. Copy and scan troubleshooting • “Copier or scanner does not respond” on page 134 • “Scanner unit does not close” on page 134 Troubleshooting 133 Lexmark Confidential until announced • • • • • “Poor copy or scanned image quality” on page 134 “Partial copies or scans of documents or photos” on page 134 “Scan was not successful” on page 135 “Scanning takes too long or freezes the computer” on page 135 “Cannot scan to a computer over a network” on page 135 v11774697 - GCAPATAR Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE v2371611 Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. v10528575 - GCAPATAR Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER v10538300 - GCAPATAR Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER Troubleshooting 134 Lexmark Confidential until announced MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING v10538307 - GCAPATAR Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. RESTART THE COMPUTER v10538317 - GCAPATAR Scanning takes too long or freezes the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION v10539831 - GCAPATAR Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • • • • • “Fax troubleshooting checklist” on page 136 “Cannot send faxes” on page 136 “Cannot receive faxes” on page 138 “Cannot run the fax software” on page 139 “Fax error messages on the printer control panel” on page 140 For detailed descriptions of common terms and tasks, see the following: • “Setting up the printer to fax” on page 69 • “Faxing FAQ” on page 86 Troubleshooting 135 Lexmark Confidential until announced v11497435 - AESTOQUI Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port. If you do not hear a dial tone, then contact your line provider. 2 While the printer is connected to the telephone line, check for a dial tone by plugging an analog telephone into the port of the printer. If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each item. If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics in this section. Connection checklist • Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario. • Make sure that the cables are connected to the correct ports. • Make sure that the cables are securely plugged in. Check the cable connections for the following hardware, if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ-11 adapter • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer. • If the printer is connected to a VoIP adapter or cable modem, then make sure that the printer is plugged into the first phone port. • If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter. v10096231 - AESTOQUI Cannot send faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax number. In some countries, you cannot send a fax without entering your fax name or company name. Some fax machines also block unknown faxes or faxes without sender information. DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest transmission capability. The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax. Otherwise, your fax will not be received. To decrease the transmission speed of the modem: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press Troubleshooting 136 Lexmark Confidential until announced 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Max Send Speed, and then press 5 Select a sending speed, and then press SET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER The printer does not automatically redial if you set it to scan the original document after dialing the number. Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number. To set the printer to scan before dialing: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Scan, and then press 5 Press the arrow buttons to scroll to Before Dial, and then press ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax may be rejected by the receiving fax machine. To make sure that error correction is enabled: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Error Correction, and then press 5 Check to see if error correction is set to On. If it is not set to On, press the arrow buttons to select On, and then press ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support. To make sure that automatic fax conversion is enabled: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Dialing and Sending, and then press Troubleshooting 137 Lexmark Confidential until announced 4 Press the arrow buttons to scroll to Auto Fax Convert, and then press 5 Check to see if automatic fax conversion is set to On. If it is not set to On, press the arrow buttons to select On, and then press MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, this can be a specific number that you need to press so you can make a call outside the office. Make sure that the dial prefix entered in the printer is correct for your network. To check the dial prefix setting: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Dialing and Sending, and then press 4 Press the arrow buttons to scroll to Dial Prefix, and then press 5 Press the arrow buttons to view the prefix. 6 If the prefix is not correct, enter the correct prefix, and then press v11883437 - AESTOQUI Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices. If the printer is sharing the telephone line with an answering machine, then make sure that the following are set: • Auto Answer is On. • The printer picks up on a greater number of rings than the answering machine. • The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service). If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the following are set: • Auto Answer is Off (if you have only one number on the telephone line). • The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service). MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device. If you are using a PBX system, then make sure that the printer is connected to an analog port on the PBX. You may need a digital line converter that converts digital signals into analog signals. Troubleshooting 138 Lexmark Confidential until announced MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer memory is full, then the printer may not be able to receive more incoming faxes. An error message appears on the display when the printer memory is full. Resolve the error to free up space in the printer memory. MAKE SURE THAT FAX FORWARDING IS DISABLED You may have turned on Fax Forwarding. Disable this option so that the printer can receive the fax. 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Fax Forward, and then press 5 Press the arrow buttons to scroll to Off, and then press INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume. MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct code when a fax comes in so that the printer can receive it. To retrieve the correct code: 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Fax Setup, and then press 3 Press the arrow buttons to scroll to Ringing and Answering, and then press 4 Press the arrow buttons to scroll to Manual Pickup Code, and then press 5 Copy the manual answer code that appears on the display. v11769026 - AESTOQUI Cannot run the fax software The printer must be connected to a telephone, DSL, or VoIP line before you can configure the fax settings in the fax software. MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the printer software only if you select it on the “Install Additional Software” screen during installation. If you did not install the fax software, then the Fax tab on the Printer Home takes you to our Web site where you can download the software. Troubleshooting 139 Lexmark Confidential until announced MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, or a VoIP adapter) before you can open the fax software and configure the fax settings. MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE v10626797 - AESTOQUI Fax error messages on the printer control panel Error Message: What it indicates: Remote Fax Error The receiving fax machine cannot receive the fax. The error on the receiving end could be due to several factors. Possible solutions: • Resend the fax. There may have been a problem with the quality of the connection. • Decrease the transmission speed of your fax modem. • Register your user information. In some countries, you cannot send a fax without registering your fax name and fax number. Some fax machines also block faxes without sender information. Fax Mode Unsupported The receiving fax machine does not support color fax or the scan resolution of the document that you are sending. • Enable Auto Fax Conversion. The printer automatically converts color faxes to black and lowers the scan resolution of the document. • Lower the fax quality. • Reformat the document on Letter-size paper. The fax modem of the receiving fax machine does not support data compression. Fax modems compress data to speed up transmission, but the receiving fax modem needs to have the same compression code. • Lower the transmission speed of Unsupported Resolution The receiving fax machine does not support the scan resolution of the document that you are sending. • Lower the fax quality. • Enable Auto Fax Conversion. Unrecoverable Fax Error The fax modem encountered critical errors. Fax Modem Error The fax modem of the printer may be Turn off the printer, turn it back on, and busy, or the fax modem may have then resend the fax. encountered problems during transmission. Unsupported Compression Troubleshooting 140 the fax modem, and then resend the fax. • Enable Auto Fax Conversion. Turn off the printer, turn it back on, and then resend the fax. Lexmark Confidential until announced Error Message: What it indicates: Possible solutions: Phone Line is connected to the incorrect jack on the back of the machine. The telephone cable is connected to the wrong port on the back of the printer. Connect the phone cable to the on the back of the printer. Digital line detected The printer is connected to a digital line. The printer is an analog device and must be connected to an analog line. To connect the printer to a digital line, you must use a digital line converter or a filter. For more information, see the ”Setting up the printer to fax” section. Failed to Connect The printer cannot detect a dial tone. See the “Fax troubleshooting checklist.” Phone Line Error Phone Line Not Connected Phone Line Busy Your telephone line or the telephone line of the receiving fax machine is busy. This happens especially if the printer is sharing the line with other devices (telephone, answering machine). port • Set the printer to redial. • Increase the time between the redial attempts. • Place a test call to the number to which you want to send a fax to make sure that it is working correctly. • If the telephone line is being used by another device, then wait until the other device is finished before sending the fax. • Schedule to resend the fax at a later time. • Set the printer to scan before dialing. The scanned document is saved in the printer memory. The printer can then retrieve it and automatically redial the number. No Answer Auto Answer may have been turned off on the receiving fax machine. • Verify the number, and then resend the fax. • Set the printer to redial. Note: Depending on your country or region, there may be a limit on the number of redial attempts, regardless of the redial settings that you set in your printer. • Schedule to resend the fax at a later time. No Caller ID Call Stopped Your printer stopped the call because Disable Block No-ID. the incoming fax has no sender information. You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are not allowed in your country or region. Troubleshooting 141 Lexmark Confidential until announced To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • • • • “Memory card troubleshooting checklist” on page 142 “Nothing happens when a memory card is inserted” on page 142 “Cannot print documents from a memory card or flash drive” on page 142 “Photos do not transfer from a memory card across a wireless network” on page 143 v11429440 - GCAPATAR Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. v10539849 - GCAPATAR Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT THE MEMORY CARD The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer. v10539858 - GCAPATAR Cannot print documents from a memory card or flash drive If the "Memory card troubleshooting checklist" does not solve the problem, then try the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. Troubleshooting 142 Lexmark Confidential until announced 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. CHECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer. v11562060 - GCAPATAR Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your computer. Network troubleshooting • • • • “Network troubleshooting checklist” on page 143 “The Continue button is unavailable” on page 144 “Cannot print and there is a firewall on the computer” on page 146 “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 146 v11356605 - JLABRA Network troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the wireless access point are all plugged in and turned on. • The wireless network is working properly. Try accessing other computers on your wireless network. If your network has Internet access, try connecting to the Internet over a wireless connection. • The printer driver is installed on the computer from which you are performing a task. • The correct printer port is selected. • The IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to check the network settings. • All switches, hubs, and other connecting devices are turned on. Troubleshooting 143 Lexmark Confidential until announced Ethernet Networking Make sure: • The Ethernet cable and connectors are not damaged. Check the connectors at both ends for any obvious damage. If possible, use a new cable. Damage to the cable may not be obvious. • The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection. Wireless Networking Make sure: • The SSID is correct. Print a network setup page from the printer to check the network settings. • Your WEP key or WPA passphrase is correct (if your network is secure). Log in to the wireless access point (wireless router) and check the security settings. If you are not sure if your security information is correct, run the wireless setup again. • The printer and the computer are within the range of the wireless network. For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router). • The Wi-Fi indicator light is lit and is solid green. • The computer and printer are both connected to the same wireless network. • The printer is located away from obstacles or electronic devices that could interfere with the wireless signal. Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete. Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices. • The computer is not connected to a VPN. • Any non-Microsoft firewalls on the computer are updated to the most recent version and allow the printer software to communicate over the network. v11792746 - JLABRA The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked: CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with the symbol. MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and reconnect it. Troubleshooting 144 Lexmark Confidential until announced MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working. If the USB port on the computer is not working, then try using the other USB ports on the computer. MAKE SURE THAT THE USB CABLE IS WORKING Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable. MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series. If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. RECONNECT THE POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the power outlet. 3 Remove the power supply from the back of the printer and then plug it back in. 4 Plug the power cord back into the power outlet. 5 Turn on the printer, and then resume the installation on your computer. TRY RUNNING THE INSTALLER AGAIN 1 Close the installer. 2 Remove the CD, and then restart the computer. 3 Insert the CD and then run the installer again. Notes: • When you get to the Software Already Installed screen, make sure you select Install a printer. • If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard. CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type devmgmt.msc. 3 Press Enter, or click OK. The Device Manager opens. Troubleshooting 145 Lexmark Confidential until announced 4 Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window refreshes when Device Manager recognizes the USB connection. • If there is activity on Device Manager but none of the previous solutions worked, call Customer Support. • If there is no activity on Device Manager, there may be a problem with your computer and its USB support. The computer must recognize the USB connection in order for installation to work. v10749651 - JROSENBE Cannot print and there is a firewall on the computer Third-party (non-Microsoft) firewalls can interfere with wireless printing. If the printer and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the most recent update available from the manufacturer. Refer to the documentation that came with your firewall for instructions on how to do this. • If programs request firewall access when you install the printer or try to print, make sure you allow those programs to run. • Temporarily disable the firewall and install the wireless printer on the computer. Re-enable the firewall when you have completed the wireless installation. v6567998 - JROSENBE Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns. Wireless troubleshooting • • • • • • • • • • “Resetting the wireless settings to factory defaults” on page 146 “Cannot print over wireless network” on page 147 “Wi-Fi indicator light is not lit” on page 151 “Wi-Fi indicator light is green but the printer does not print (Windows only)” on page 150 “Wi-Fi indicator light is still orange” on page 151 “Wi-Fi indicator light is blinking orange during installation” on page 152 “Wireless print server not installed” on page 156 ““Communication not available” message displays when printing wirelessly” on page 157 “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 146 “Resolving intermittent wireless communications issues” on page 159 v9350621 - JROSENBE Resetting the wireless settings to factory defaults 1 From the printer control panel, press 2 Press the arrow buttons to scroll to Network Setup, and then press Troubleshooting 146 Lexmark Confidential until announced 3 Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults, and then press 4 Press the arrow buttons to scroll to Yes, and then press The printer wireless settings are reset to factory default settings. To verify, print a network setup page. v11198851 - JROSENBE Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON Turning the access point off and then back on again can sometimes refresh network connections and resolve connectivity issues. DISCONNECT FROM VPN SESSION When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session and try printing again. MAKE SURE DEMO MODE IS TURNED OFF Check to see if your printer has a Demo Mode. Selected printer features are not available when Demo Mode is turned on. From the printer control panel, navigate to Demo Mode: > Setup > Demo Mode. Select Off, and then save the setting. CHECK YOUR WEP KEY OR WPA PASSPHRASE If your wireless access point is using Wireless Equivalent Privacy (WEP) security, then the WEP key should be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are case-sensitive. If your wireless access point is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network. Troubleshooting 147 Lexmark Confidential until announced CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in Europe, the Middle East and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or Club Internet may require you to press an association/registration button when adding the printer to your wireless network. If you are using one of these boxes and need more information, see the documentation that came with your box, or contact your Internet Service Provider (ISP). MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the wireless access point. • If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that the printer can be added. Note: If you do not know how to make these changes, then see the documentation that came with the wireless router, or contact the person who set up your wireless network. MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER) • See if you have access to the Internet by opening your Web browser and accessing any site. • If there are other computers or resources on your wireless network, then check to see if you can access them from your computer. MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the SSID of the network that the computer is connected to. a Type the IP address of your wireless access point (wireless router) into the address field of your Web browser. If you do not know the IP address of the wireless access point: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. Troubleshooting 148 Lexmark Confidential until announced 3 Press Enter or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the wireless access point . • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Type the user name and password of the router when prompted. Click OK. On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID. 3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Network. 3 Click AirPort. The SSID of the network the computer is connected to is displayed in the Network Name pop-up menu. 4 Write down the SSID. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 From the Applications folder, double-click Internet Connect. 3 From the toolbar, click AirPort. The SSID of the network the computer is connected to is displayed in the Network pop-up menu. 4 Write down the SSID. For Macintosh users with a wireless access point 1 Type the IP address of the wireless access point in the address field of your Web browser, and then continue to step 2. If you do not know the IP address of the wireless access point, then do the following: a From the Apple menu, choose System Preferences. b Click Network. Troubleshooting 149 Lexmark Confidential until announced c Click AirPort. d Click Advanced > TCP/IP or TCP/IP. The “Router” entry is typically the wireless access point. 2 Type your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. 5 Write down the SSID, security type and the WEP key/WPA passphrase (if shown). Notes: • Make sure you copy the network information down exactly, including any capital letters. • Store the SSID and the WEP key or WPA passphrase in a safe place for future reference. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for Mac OS X 10.5 or later. v10536117 - JROSENBE Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen. ENABLE THE PRINTER Confirm that the printer is enabled: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the new printer; from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer in the folder with the matching name and model number followed by ”(Network).” Troubleshooting 150 Lexmark Confidential until announced 5 Select Use Printer Online from the menu. 6 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly. 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. 8 Click OK, and then try to print again. v10585220 - JROSENBE Wi-Fi indicator light is not lit CHECK POWER If the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the following: • Make sure the printer is plugged in and turned on. • Make sure the printer is plugged into a working outlet. • If the printer is plugged into a power strip, make sure it is turned on and working. v11428466 - JLABRA Wi-Fi indicator light is still orange When the Wi-Fi indicator light is orange, it may indicate that the printer is: • Not configured in infrastructure mode • Waiting to make an ad hoc connection to another wireless device • Not connected to a wireless network The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one or more of the following: CHECK NETWORK NAME Make sure your network does not have the same name as another network near you. For example, if you and your neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's network. Troubleshooting 151 Lexmark Confidential until announced If you are not using a unique network name, consult the documentation for your wireless access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. CHECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER) The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the strength of the network signal on the printer network setup page. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. v11429346 - JLABRA Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one or more of the following: MAKE SURE THE ACCESS POINT IS ON Check the access point and, if necessary, turn it on. Troubleshooting 152 Lexmark Confidential until announced MOVE YOUR ACCESS POINT TO MINIMIZE INTERFERENCE There may be temporary interference from other devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER) The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the signal strength of the network on the network setup page. CHECK YOUR WEP KEY OR WPA PASSPHRASE A WEP key or WPA passphrase is like a password. All devices on a WEP-secured wireless network must share the same WEP key, and all devices on a WPA-secured wireless network must share the same WPA passphrase. Note: Make sure you copy it exactly, including any capital letters, and store it in a safe place for future reference. If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?” on page 118. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 If you do not already know it, find the IP address of the access point: a Click , or click Start and then click Run. b In the Start Search or Run box, type cmd. Troubleshooting 153 Lexmark Confidential until announced c Press Enter, or click OK. The Command Prompt window opens. d Type ipconfig, and then press Enter. • The “Default Gateway” entry is typically the wireless access point. • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. 2 Ping the access point: a Click , or click Start and then click Run. b In the Start Search or Run box, type cmd. c Press Enter, or click OK. The Command Prompt window opens. d Type ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.1.100 e Press Enter. 3 Check to see whether the access point responds: • If the access point responds, you will see several lines appear that start with “Reply from.” It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again. • If the access point does not respond, it will take several seconds and then you will see “Request timed out.” Try the following: a Click , or click Start and then click Run. b In the Start Search or Run box, type ncpa.cpl, and then press Enter. c Press Enter or click OK. d Select the appropriate connection from the ones shown. e Right-click the connection, and then click Repair. For Macintosh users 1 Make sure AirPort is turned on: a From the Apple menu, choose System Preferences. b Click Network. The AirPort status indicator should be green. Notes: • Yellow means the port is active but not connected. • Red means the port has not been configured. 2 Obtain the IP address of the wireless access point: a From the Apple menu, choose About This Mac. b Click More Info. c From the Contents pane, choose Network. d From the Active Services list, choose AirPort. The bottom pane lists the details of the AirPort connection. e Write down the “Router” entry. This is typically the wireless access point. Troubleshooting 154 Lexmark Confidential until announced 3 Ping the wireless access point: a From the Finder desktop, choose Go > Utilities. b Double-click Network Utility. c Click the Ping tab. d In the network address field, typethe IP address of the wireless access point (or router). For example: 10.168.1.101 e Click Ping. 4 If the wireless access point responds, you will see several lines that display the number of bytes received from the wireless access point. This ensures that your computer is connected to the wireless access point. If the wireless access point does not respond, then nothing is displayed. You can use Network Diagnostics to help resolve the problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address by printing a network setup page. 2 Click , or click Start and then click Run. 3 In the Start Search or Run box, type cmd. 4 Press Enter, or click OK. The Command Prompt window opens. 5 Type ping followed by a space and the IP address of the printer. For example: ping 192.168.1.100 6 Press Enter. 7 If the printer responds, you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, then “Request timed out” displays. • Your computer might not be connected to the network. • You may need to change the settings of your printer. Run the Wireless Setup Utility again. For Macintosh users 1 Obtain the printer IP address by printing a network setup page. In the TCP/IP section, look for Address. 2 From the Finder desktop, choose Go > Utilities. 3 Double-click Network Utility. 4 Click the Ping tab. 5 Type the IP address of the printer in the network address field. For example: 10.168.1.101 6 Click Ping. Troubleshooting 155 Lexmark Confidential until announced 7 If the printer responds, you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings; or the access point having been reset to factory defaults. Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuring the printer for wireless access. Notes: • If you change network settings, change them on all the network devices before changing them for the access point. • If you have already changed the wireless network settings on your access point, then you must change the settings on all the other network devices before you can see them on the network. For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click the Wireless setup utility link. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 6 Follow the instructions on the computer screen. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. v6825412 Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: CHECK POWER Make sure the light is on. Troubleshooting 156 Lexmark Confidential until announced v11770195 - JROSENBE “Communication not available” message displays when printing wirelessly These are possible solutions. Try one or more of the following: MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled, you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down. If you see this message, wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network. If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both received IP addresses: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. 3 Press Enter, or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. For Macintosh users 1 From the Apple menu, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): 1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both). 2 Turn on the device(s). 3 Check the IP addresses again. If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network. Try the following: • Make sure your wireless access point (wireless router) is turned on and is working. • Remove any objects that could be blocking the signal. Troubleshooting 157 Lexmark Confidential until announced • Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time. • Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, refer to the manual that came with your wireless router for more information. If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED Note: This solution applies to Windows users only 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. 8 Click OK, and then try to print again. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note: This solution applies to Windows users only 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again. Troubleshooting 158 Lexmark Confidential until announced v10431523 - JROSENBE Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are possible solutions. Try one or more of the following: DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks (VPNs) allow computers to communicate with only the VPN and no other network at the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows VPN Client. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns. TURN OFF THE WIRELESS ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON AGAIN ELIMINATE NETWORK CONGESTION If a wireless network is too busy, the computer and printer may have difficulty communicating with each other. Some causes of wireless network congestion can include: • • • • • Transferring large files across the network Networked games Peer-to-peer file swapping applications Streaming video Too many computers on the wireless network at once ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but not cellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment, nearby wireless networks, and any appliance containing a motor can disrupt wireless network communications. Try turning on any potential sources of interference and see if it causes the problem. If it does, separate your wireless network from the device. CHANGE THE CHANNEL THE WIRELESS ROUTER USES You can sometimes eliminate interference from unknown sources by changing the channel your wireless router uses to broadcast. There are three distinct channels on a router. Check the documentation that came with your router to determine which three apply. Other channels are offered as options, but these overlap. If the router is configured to use the default settings, change the channel setting to use a different distinct channel. Refer to the manual that came with your wireless router if you are not sure how to change the channel. Troubleshooting 159 Lexmark Confidential until announced CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will appear to be trying to connect to the correct network. To avoid this type of interference, change the SSID on your wireless router from the default. Refer to the manual that came with your router if you are not sure how to change the SSID. Note: You must change the SSID on all of the other devices that access your wireless network if you change the SSID on the router. ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless networks use a DHCP server (dynamic host configuration protocol) built in to the wireless router to assign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as when a new device is added to the wireless network or when it is powered on. Wireless devices must send a request to the router, and receive an IP address in response so they can function on the network. Because the router performs many other tasks besides assigning addresses, it sometimes does not respond quickly enough with an address. The requesting device sometimes gives up before it receives an address. Try assigning static IP addresses to the devices in your network to resolve this issue. Static IP addresses cut down on the work your wireless router has to do. Refer to the manual that came with your router and your operating system documentation if you are not sure how to assign static IP addresses. To assign a static IP address to the printer, do the following: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see what IP address is currently assigned to the printer. 3 Open a Web browser and then type the printer IP address in the address field. Press Enter. The printer Web page loads. 4 Click the Configuration link. 5 Click the TCP/IP link. 6 Click the Set Static IP Address link. 7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The Submitting Selection message appears. Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the printer Web page reloads. CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site. Troubleshooting 160 Lexmark Confidential until announced CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802.11b, 802.11g, and 802.11n devices on the same wireless network, the faster devices will sometimes prevent the slower devices from communicating. Wireless devices are designed to wait for a gap in wireless network communications before attempting to send information. If newer, faster devices are constantly using the wireless network, then older, slower devices will not have a chance to send data. Try only turning on the network devices of the same type and see if network communications improve. If this solves the problem, you may want to upgrade your older devices with newer network adapters. PURCHASE A NEW ROUTER If your router is several years old, it may not be fully compatible with the newer wireless devices on your network. Consider purchasing a newer router that is fully compliant with the 802.11 IEEE specifications. Troubleshooting 161 Lexmark Confidential until announced Notices Product information v1965115 Product name: Lexmark Pro700 Series v1965117 Machine type: 4444 v2021380 Model(s): 101, 10E Edition notice v2156983 May 2009 v9374375 - FWEBB The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. v2149408 This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. v2149414 References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility. v6493252 For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. Notices 162 Lexmark Confidential until announced If you don't have access to the Internet, you can contact Lexmark by mail: Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 USA v2149420 © 2009 Lexmark International, Inc. All rights reserved. v2149423 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. v975289 Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. v11453089 - FWEBB Licensing notices The following documents can be viewed from the installation software CD. Directory File \Pubs FW_License.12.08.pdf mDNS.tar.gz \Install\Licenses Expat.txt Inst_lib.txt Instgui.txt Instgui.zip v941935 Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notices 163 Lexmark Confidential until announced The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 v1122851 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 50 dBA Scanning 40 dBA Copying 50 dBA Ready inaudible Values are subject to change. See www.lexmark.com for current values. v7042028 Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature -40–60° C (-40–140° F) Storage temperature 1–60° C (34–140° F) Notices 164 Lexmark Confidential until announced v549974 Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. v4181991 Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. v10214246 - FWEBB Taiwan waste dry cell batteries recycle logo notice According to Article 15 of the Waste Disposal Act in the announcement of Taiwan EPA, the producing or the importing manufacturer is responsible for recycling, clearance, and disposal of dry cell batteries, batteries packaged with products and sold, given, and promoted with products to consumers may be labeled with the recycling mark with the remark "please recycle waste batteries" on the product package, the label, or the product manual. Enclosed please find the waste dry cell batteries recycle logo with the remark. Please give the waste dry cell batteries to a company who has the waste dry cell batteries recycle logo and provides the recycle service in order to have the appropriate process for the waste dry cell batteries. v10206463 - FWEBB Battery notice This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. Notices 165 Lexmark Confidential until announced v4212599 Information for Chinese RoHS program Part name Toxic and hazardous substances or elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr VI) Polybrominated biphenyl (PBB) Polybrominated diphenylether (PBDE) Circuit boards Power supply Power cords Connectors Mechanical assemblies— shafts, rollers Mechanical assemblies— motors Mechanical assemblies— other Scanner assembly LCD display O: Indicates that the content of the toxic and hazardous substance in all the homogenous materials of the part is below the concentration limit requirement as described in SJ/T11363-2006. X: Indicates that the content of the toxic and hazardous substance in at least one homogenous material of the part exceeds the concentration limit requirement as described in SJ/T11363-2006. This product is compliant with the European Union Directive 2002/95/EC concerning the restriction of use of certain hazardous substances. v975267 ENERGY STAR Notices 166 Lexmark Confidential until announced Power consumption v6284647 Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 18 Copying The product is generating hard-copy output from hard-copy original documents. 12 Scanning The product is scanning hard-copy documents. 8.5 Ready The product is waiting for a print job. 7.6 Power Saver The product is in energy-saving mode. 3.9 Off 0.33 The product is plugged into a wall outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. v673737 Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 60 v747929 Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. v620874 Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Notices 167 Lexmark Confidential until announced v6557261 LEXMARK LICENSE AGREEMENTS PLEASE READ CAREFULLY: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THESE LICENSE AGREEMENTS. IF YOU DO NOT AGREE WITH THE TERMS OF THESE LICENSE AGREEMENTS, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS. CARTRIDGE LICENSE AGREEMENT I agree that the patented print cartridge(s) shipped with this printing device are sold subject to the following license/agreement: The patented print cartridge(s) contained inside is/are licensed for a single use only and is/are designed to stop working after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If I buy another cartridge in the future that is sold subject to the above terms, I accept such terms as to that cartridge. If you do not accept the terms of this single use license/agreement; return this product in its original packaging to your point of purchase. A replacement cartridge sold without these terms is available at www.lexmark.com. LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement (“License Agreement”) is a legal agreement between you (either an individual or a single entity) and Lexmark International, Inc. (“Lexmark”) that, to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product. 1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media (e.g., diskette or compact disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty. 2 DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program. Notices 168 Lexmark Confidential until announced 3 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: a Use. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to you for concurrent use, you must limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display screens normally generated by, or as a result of, the Software Program. b Copying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or installation, provided the copy contains all of the original Software Program’s proprietary notices. You may not copy the Software Program to any public or distributed network. c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted to you in this License Agreement. d Freeware. Notwithstanding the terms and conditions of this License Agreement, all or any portion of the Software Program that constitutes software provided under public license by third parties (“Freeware”) is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license. 4 TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this License Agreement and you may not retain copies of the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end-user receiving the transferred Software Program must agree to all these License Agreement terms. Upon transfer of the Software Program, your license is automatically terminated. You may not rent, sublicense, or assign the Software Program except to the extent provided in this License Agreement, and any attempt to do so shall be void. 5 UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade. After upgrading, you may no longer use the original Software Program that formed the basis for your upgrade eligibility. 6 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse compile or otherwise translate the Software Program, except as and to the extent expressly permitted to do so by applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program. 7 ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. 8 LIMITATION OF REMEDIES. To the maximum extent permitted by applicable law, the entire liability of Lexmark, its suppliers, affiliates, and resellers, and your exclusive remedy shall be as follows: Lexmark will provide the express limited warranty described above. If Lexmark does not remedy defective media as warranted, you may terminate your license and your money will be refunded upon the return of all of your copies of the Software Program. Notices 169 Lexmark Confidential until announced 9 LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, for any claim arising out of Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action. IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS LICENSE AGREEMENT), REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LEXMARK, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED ON A THIRD-PARTY CLAIM, EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID. THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. 10 TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license at any time by destroying all copies of the Software Program, together with all modifications, documentation, and merged portions in any form, or as otherwise described herein. Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement. Upon such termination, you agree to destroy all copies of the Software Program together with all modifications, documentation, and merged portions in any form. 11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and personal property taxes, resulting from this Agreement or your Use of the Software Program. 12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen, except as provided under applicable law. 13 APPLICABLE LAW. This Agreement is governed by the laws of the Commonwealth of Kentucky, United States of America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for the International Sale of Goods shall not apply. 14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at private expense. Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). 15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services. 16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. 17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Lexmark agree to form this License Agreement electronically. This means that when you click the “Agree” or “Yes” button on this page or use this product, you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to “sign” a contract with Lexmark. Notices 170 Lexmark Confidential until announced 18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract. 19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License Agreement that is included with the Software Program) is the entire agreement between you and Lexmark relating to the Software Program. Except as otherwise provided for herein, these terms and conditions supersede all prior or contemporaneous oral or written communications, proposals, and representations with respect to the Software Program or any other subject matter covered by this License Agreement (except to the extent such extraneous terms do not conflict with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control. v9320541 - FWEBB MICROSOFT CORPORATION NOTICES 1 This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369. 2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. v6605604 European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. v984344 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des interférences NMB-003. Notices 171 Lexmark Confidential until announced v699312 Japanese VCCI notice v11039489 - FWEBB Korean KCC statement v10756841 - FWEBB Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile. v9845827 - FWEBB Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See your setup documentation for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label. Notices 172 Lexmark Confidential until announced If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. v645498 South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. v645504 Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus of an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling. Notices 173 Lexmark Confidential until announced Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter’s Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq. Le numéro REN du modem est indiqué sur l’étiquette produit située à l’arrière de l’équipement. Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’un problème majeur d’échelle nationale. En conséquence, il vous est recommandé de brancher un parasurtenseur dans la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiques nominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoire agréé de type NRTL (Nationally Recognized Testing Laboratory) ou un organisme de certification agréé dans votre région ou pays. Ceci prévient tout endommagement de l’équipement causé par les orages et autres surtensions électriques. Cet équipement utilise des prises de téléphone CA11A. v645495 Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device. The associated equipment shall be set to operate within the following limits for compliance to Telecom's specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt. • The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another. Notices 174 Lexmark Confidential until announced v1796923 Verwendung dieses Produkts in Deutschland Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 80D1888) für jede Leitung installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden. Zeitsteuertakte sind in analogen Leitungen in Deutschland möglicherweise nicht vorhanden. Der Teilnehmer kann die Bereitstellung von Zeitsteuertakten veranlassen oder beim deutschen Netzanbieter telefonisch deren Deaktivierung beantragen. Im Regelfall werden Zeitsteuertakte nur dann bereitgestellt, wenn dies vom Teilnehmer bei der Installation ausdrücklich erwünscht wird. v3242182 Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses. Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer 14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden. Die Verwendung des Lexmark Filters ist obligatorisch, da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. v9845837 - FWEBB Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. Notices 175 Lexmark Confidential until announced A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. v10524556 - FWEBB Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. v10524649 - FWEBB Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies. v9845863 - FWEBB Notice to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial, mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario. (Res.ANATEL 282/2001). v9845858 - FWEBB Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementation d'Industry Canada. Notices 176 Lexmark Confidential until announced En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence. L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb. Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme aux spécifications techniques d'Industry Canada. v9845876 - FWEBB Taiwan NCC RF notice statement v9787132 - FWEBB Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. Notices 177 Lexmark Confidential until announced Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. v1011820 Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele. Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen. Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE. Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB direktyvos nuostatas. Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Notices 178 Lexmark Confidential until announced Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras disposições da Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Notices 179 Lexmark Confidential until announced Index ad hoc SSID 99 WEP 99 ad hoc network 113 ad hoc wireless network adding a printer 102 creating using Macintosh 99 creating using Windows 99 additional computers installing wireless printer 96 Address Book setting up 82, 83 Address Book, fax setting 81 ADF output tray location 9 ADF paper guide location 9 ADF tray location 9 adjusting dialing and ringer volume 89 adjusting speaker volume 89 AliceBox 97 aligning the printhead 121 answering machine best settings for fax 90 setting up 69 appliances wireless network 115 application list downloading 67 updating 67 assigning IP address 120 Auto Answer when to turn on 88 Automatic Document Feeder (ADF) clearing a paper jam in 131 loading documents 33 location 9 paper capacity 33 automatic fax conversion setting 81 banner paper loading 32 bidirectional communication enabling 157 black and white scanning 67 blocking faxes 92 Bluetooth printing 48 setting the security level 48 setting up a connection 46 broadcast fax, sending immediately 84 buttons printer control panel 14 cable installation 112, 113 USB 113 Caller ID 79 Caller ID pattern, fax setting 81 camera connecting 44 canceling copy job 61 print job 55 scan job 67 cannot delete documents from print queue 129 cannot print from a flash drive 142 cannot print over wireless network 147 cannot print through USB 129 cannot receive faxes 138 cannot run fax software 139 cannot scan to computer over a network 135 cannot send faxes 136 cartridges, ink ordering 11 using genuine Lexmark 11 changing Power Saver timeout 16 changing printing mode 53 changing temporary settings into default 17 changing wireless settings after installation (Mac) 98 changing wireless settings after installation (Windows) 98 Index 180 checking ink levels 121 checking an unresponsive printer 124 checking the dial tone 89 checklist before you troubleshoot 124 fax troubleshooting 136 memory card troubleshooting 142 choosing a splitter, faxing 87 cleaning exterior of the printer 123 cleaning printhead nozzles 122 Club Internet 97 coated paper loading 30 collating copies 59 Communication not available message 157 computer slows down when printing 133 configuring fax settings 80, 81 IP address 98 confirmation page, fax 91 connection configurations 117 conserving energy using Eco-Mode 16 conserving energy, ink, and paper 6 conserving paper using Eco-Mode 16 contact list setting up 82, 83 continue button greyed out 144 continue button not working 144 continue button unavailable 144 copier or scanner does not respond 134 copies making 56 copy and scan troubleshooting cannot scan to computer over a network 135 copier or scanner does not respond 134 partial document or photo scans 134 Lexmark Confidential until announced poor scanned image quality 134 scan not successful 135 scanning takes too long or freezes the computer 135 copy job canceling 61 copy quality, adjusting 58 copy troubleshooting scanner unit does not close 134 copying 56 adjusting quality 58 collating copies 59 enlarging an image 57 ID cards 57 making a copy lighter or darker 58 multiple page images on one sheet 59 on both sides of the paper 60 Pages per Sheet 59 photos 56 reducing an image 57 repeating an image 59 tips 56 two-sided document 57 custom-size paper printing on 39 default printer, setting 52 defaults resetting factory defaults 18 dial method, fax setting 81 dial tone checking 89 dial tone volume adjusting 89 dialing prefix 87 Digital Subscriber Line (DSL) fax setup 72 digital telephone service fax setup 74 disabling settings timeout 17 distinctive ring 88 documents faxing using the computer 85 faxing using the control panel 84 loading into the Automatic Document Feeder (ADF) 33 loading on scanner glass 33 printing 34 scanning for editing 64 scanning using the printer control panel 62 DSL filter 72 duplex copying, automatic 60 copying, manual 60 extending drying time 50 faxing 92 printing, automatic 50 printing, manual 51 duplex unit location 10 Eco-Mode using 16 editing photos using printer control panel 42 emission notices 163, 164, 171, 172, 176, 177 energy conserving 6 enlarging an image 57 entering fax user information 79 envelopes loading 27, 30, 38 printing 38 error correction, fax setting 81 error using memory card 142 Ethernet 117 Ethernet network information needed for setting up Ethernet printing 108 Ethernet networking for Macintosh 108 for Windows 108 Ethernet port location 10 Ethernet setup information needed for 108 EXT port location 10 exterior of the printer cleaning 123 e-mailing scanned documents 65 Index 181 factory default settings resetting internal wireless print server 146 resetting to 18 failed faxes retrieving 93 fax confirmation page 91 printer memory 93 transmission report 91 fax activity report 91 fax blocking setting 81 fax error messages Digital Line Detected 141 Failed To Connect 141 Fax Mode Unsupported 140 Fax Modem Error 140 No Answer 141 No Caller ID 141 Phone Line Busy 141 Phone Line Error 141 Phone Line is connected to the incorrect jack on the back of the machine 141 Phone Line Not Connected 141 Remote Fax Error 140 Unrecoverable Fax Error 140 Unsupported Compression 140 Unsupported Resolution 140 fax footer setting 81 fax forwarding 92 fax header setting 81 fax header and footer setting 79 fax number 87 fax printing setting 81 fax quality setting 90 fax resolution setting 90 fax sending speed setting 81 fax settings configuring 80, 81 for answering machine 90 for voice mail 90 Lexmark Confidential until announced fax setup country-specific 75 digital telephone service 74 DSL connection 72 standard telephone line connection 69 VoIP 73 Fax Setup Utility 80 Fax Setup Wizard 80 fax troubleshooting cannot receive faxes 138 cannot run fax software 139 cannot send faxes 136 error messages, printer control panel 140 fax troubleshooting checklist 136 faxing Address Book 82, 83 blocking 92 calling card, using 91 dial prefix 87 distinctive ring 88 duplex 92 fax history 91 pick up on 88 receiving automatically 85 receiving manually 86 rings 88 scheduling 90 sending a broadcast fax immediately 84 sending using the control panel 84 setup 86 tips, receiving 85 tips, sending 84 two-sided 92 using the computer 85 using the control panel 84 faxing tips receiving faxes automatically 85 receiving faxes manually 86 FCC notices 163, 172, 176 file types supported 41 finding information 7 MAC address 118 publications 7 Web site 7 finding IP address of computer (Mac) 119 firewall on computer 146 flash drive inserting 40 printing documents from 37 printing photos using the proof sheet 45 scanning to 63 forwarding faxes 92 France special wireless setup instructions 97 FreeBox 97 glossy paper loading 30 greeting cards loading 30 Group Dial setting up 82, 83 ID cards copying 57 improving scan quality 67 incorrect language appears on display 125 index cards loading 30 information finding 7 information needed for setting up printer on Ethernet network 108 information needed for setting up printer on wireless network 95 infrastructure network 113 ink conserving 6 ink cartridges ordering 11 replacing 12 using genuine Lexmark 11 ink levels checking 121 inserting a memory card or flash drive 40 installation cable 112, 113 installing network printer 120 installing optional software 22 Index 182 installing printer on wired network (Macintosh) 108 on wired network (Windows) 108 on wireless network (Macintosh) 96 on wireless network (Windows) 96 installing printer on wired network (Macintosh) 108 installing printer on wired network (Windows) 108 installing printer software 23 installing wireless printer additional computers 96 interference wireless network 115 internal wireless print server resetting to factory default settings 146 IP address 119 configuring 98 IP address, assigning 120 iron-on transfers loading 31 jams and misfeeds troubleshooting paper jam in the ADF 131 paper jam in the duplex unit 130 paper jam in the printer 129 paper or specialty media 131 junk faxes blocking 92 key index 120 labels loading 31 printing 38 language changing 125 line filter 72 LINE port location 10 LiveBox 97 loading documents into the Automatic Document Feeder (ADF) 33 documents on scanner glass 33 Lexmark Confidential until announced envelopes 38 envelopes or photo paper 27 paper tray 25 various paper types 30 locating SSID 110 WEP key 109 WPA passphrase 109 MAC address 117 finding 118 MAC address filtering 117 Macintosh installing printer on wired network (Ethernet) 108 installing printer on wireless network 96 USB 105 wireless 105 Macintosh printer software using 21 memory card inserting 40 printing documents from 37 printing photos using the proof sheet 45 scanning to 63 supported types 41 memory card cannot be inserted 142 memory card slot location 9 memory card slots location 9 memory card troubleshooting cannot print from a flash drive 142 checklist 142 nothing happens when memory card is inserted 142 minimum system requirements 19 multiple WEP keys 120 N9UF Box 97 network connection with USB 117 network overview 110 network printer installing 120 network security 110 network setup page printing 95 networking finding IP address of computer 119 finding IP address of computer (Mac) 119 finding IP address of printer 119 IP addresses 119 sharing the printer with a Macintosh computer 107 sharing the printer with a Windows computer 107 no wireless network 99 noise emission levels 164 nothing happens when memory card is inserted 142 notices 163, 164, 165, 166, 167, 171, 172, 173, 174, 175, 176, 177 on-hook faxing 91 ordering paper and other supplies 13 page does not print 127 Pages per Sheet copies 59 paper conserving 6 loading 25, 30 paper and other supplies ordering 13 paper default settings saving 32 paper exit tray location 9 paper jam in the ADF 131 paper jam in the duplex unit 130 paper jam in the printer 129 paper or specialty media misfeeds 131 paper tray loading envelopes or photo cards 27 location 9 partial document or photo scans 134 parts diagram 9 password 110 Index 183 pausing print job 54 PDF creating from scan 66 phone book setting up 82, 83 phone plug 75 phone splitter 73 photo cards loading 31 photo paper loading 27, 30 photos adding frames 42 adjusting brightness 42 applying color effects 42 copying photos 56 cropping 42 editing using printer control panel 42 enhancing automatically 42 making borderless copies 57 printing from digital camera using DPOF 46 printing using printer control panel 41 printing using the proof sheet 45 reducing red-eye effect 42 rotating 42 scanning for editing 63 photos do not print from memory card across wireless network 143 photos from memory device printing using printer software 43 PictBridge and USB port location 9 PictBridge-enabled camera, connecting 44 poor quality at the edges of page 132 poor scanned image quality 134 postcards loading 30 Power Saver timeout changing 16 power supply port location 10 print job canceling 55 pausing 54 resuming 54 print speed is slow 133 Lexmark Confidential until announced print troubleshooting cannot delete documents from print queue 129 computer slows down when printing 133 poor quality at the edges of page 132 slow print speed 133 streaks or lines on printed image 132 printer sharing 107 sharing in Windows 107 printer control panel buttons 14 location 9 using 14 printer does not print wireless 146 printer does not print wirelessly 150 printer does not respond 128 printer memory fax 93 printer printing blank pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer, setting as default 52 printhead aligning 121 location 10 printhead error 125 printhead nozzles cleaning 122 printing collate 35 custom-size paper 39 documents 34 documents from memory card or flash drive 37 envelopes 38 from a Bluetooth-enabled device 48 from a PictBridge-enabled camera 44 labels 38 last page first 35 multiple pages on one sheet 36 network setup page 95 on both sides of the paper 50, 51 photos from digital camera using DPOF 46 photos from memory device using printer software 43 photos using printer control panel 41 photos using the proof sheet 45 reverse page order 35 tips 34 two-sided 50, 51 printing a confirmation page 91 printing a transmission report 91 printing in draft mode 53 printing mode changing 53 proof sheet using 45 protocol 119 publications finding 7 received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 57 registering fax user information 79 Transmit Terminal Identification (TTI) 79 repeating an image 59 replacing ink cartridges 12 reports fax history 91 reports, fax setting 81 resetting internal wireless print server to factory default settings 146 resetting to factory defaults 18 Index 184 resuming print job 54 reverse page order 35 ringer volume adjusting 89 RJ-11 adapter 75 safety information 5, 165 saving paper default settings 32 scan black and white 67 improving quality 67 PIN 67 scan job canceling 67 scan was not successful 135 scanner glass cleaning 123 location 9 scanner lid location 9 scanner unit location 10 scanner unit does not close 134 scanning creating a PDF from scan 66 documents for editing 64 documents for e-mailing 65 photos for editing 63 tips 62 to a computer 62 to a flash drive 63 to a memory card 63 to a network 62 using the printer control panel 62 scanning takes too long or freezes the computer 135 scheduled fax sending 90 security wireless network 94 security information wireless network 110 security key 110 selecting the wireless port 157 sender information registering 79 sending a scheduled fax 90 sending faxes, tips 84 sent history report 91 Service Center 124 Lexmark Confidential until announced setting Auto Answer 88 Caller ID 79 fax header and footer 79 fax quality 90 maximum sending speed 81 sender information 79 Transmit Terminal Identification (TTI) 79 setting up fax country-specific 75 digital telephone service 74 DSL connection 72 standard telephone line connection 69 VoIP connection 73 setting up printer faxing 86 on wired network (Macintosh) 108 on wired network (Windows) 108 on wireless network (Macintosh) 96 on wireless network (Windows) 96 settings timeout disabling 17 setup troubleshooting cannot print through USB 129 incorrect language appears on display 125 page does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125 software did not install 126 shared printing 107 sharing printer in Windows 107 software Service Center 124 software did not install 126 software updates checking 22 enabling 22 software, optional finding, installing 22 speaker volume adjusting 89 Speed Dial setting up 82, 83 splitter, choosing 87 SSID ad hoc 99 finding 116 locating 110 wireless network 110 streaks or lines on printed image 132 supported memory cards and file types 41 supported operating systems 19 switching from USB to wireless 103 to wireless, using Mac OS X 105 switching from wireless to USB 103 to USB, using Mac OS X 105 TCP/IP 119 technical support 124 telecommunication notices 172, 173, 174, 175 temporary settings changing into default 17 tips for copying 56 printing 34 receiving faxes 85 scanning 62 sending faxes 84 transmission report, fax 91 transparencies loading 31 tray loading paper 25 troubleshooting checking an unresponsive printer 124 contacting technical support 124 fax checklist 136 Service Center 124 solving basic printer problems 124 wireless network 143 troubleshooting, copy scanner unit does not close 134 troubleshooting, copy and scan cannot scan to computer over a network 135 copier or scanner does not respond 134 partial document or photo scans 134 poor scanned image quality 134 Index 185 scan not successful 135 scanning takes too long or freezes the computer 135 troubleshooting, fax cannot receive faxes 138 cannot run fax software 139 cannot send faxes 136 error messages, printer control panel 140 troubleshooting, jams and misfeeds paper jam in the ADF 131 paper jam in the duplex unit 130 paper jam in the printer 129 paper or specialty media 131 troubleshooting, memory card cannot print from a flash drive 142 checklist 142 nothing happens when memory card is inserted 142 troubleshooting, print cannot delete documents from print queue 129 computer slows down when printing 133 poor quality at the edges of page 132 slow print speed 133 streaks or lines on printed image 132 troubleshooting, setup cannot print through USB 129 incorrect language appears on display 125 page does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125 software did not install 126 troubleshooting, wireless cannot print over wireless network 147 changing wireless settings after installation (Mac) 98 changing wireless settings after installation (Windows) 98 photos do not print from memory card across wireless network 143 resolving communication problems 159 Wi-Fi indicator light is blinking orange 152 Lexmark Confidential until announced Wi-Fi indicator light is not lit 151 Wi-Fi indicator light is still orange 151 TX report, fax 91 UK special wireless setup instructions 97 uninstalling printer software 23 updating printer software 22 updating the application list 67 USB 103, 117 cable 113 Macintosh 105 USB connection with network connection 117 USB port location 10 user information, fax setting 81 using Macintosh printer software 21 Virtual Private Network 146 voice mail setting up 69 voice mail, fax settings 90 Voice over Internet Protocol (VoIP) fax setup 73 VoIP adapter 73 volume, adjusting ringer and dial tone 89 speaker 89 VPN lose connection to printer 146 Web site finding 7 WEP 94 ad hoc 99 WEP key key index 120 locating 109 Windows installing printer on wired network (Ethernet) 108 installing printer on wireless network 96 Windows software Abbyy Sprint OCR 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Tools for Office 19 Wireless Setup Utility 19 wired (Ethernet) networking for Macintosh 108 wired (Ethernet) networking for Windows 108 wireless 103, 117 Macintosh 105 printer does not print 146 troubleshooting 146, 150 wireless network adding a printer to existing ad hoc network 102 common home configurations 110 creating an ad hoc network using Macintosh 99 creating an ad hoc network using Windows 99 information needed for setting up wireless printing 95 installing printer on (Macintosh) 96 installing printer on (Windows) 96 interference 115 resolving communication problems 159 security 94 security information 110 signal strength 114 SSID 110 troubleshooting 143 types of wireless networks 113 wireless network compatibility 94 wireless print server not installed 156 wireless settings changing after installation (Mac) 98 wireless setup information needed for 95 wireless signal strength 114 Index 186 wireless signal absorption 115 wireless troubleshooting cannot print over wireless network 147 changing wireless settings after installation (Mac) 98 changing wireless settings after installation (Windows) 98 photos do not print from memory card across wireless network 143 printer and computer on different networks 116 printer works intermittently on wireless network 159 Wi-Fi indicator light is blinking orange 152 Wi-Fi indicator light is not lit 151 Wi-Fi indicator light is still orange 151 Wi-Fi indicator description of colors 97 light is not lit 151 Wi-Fi indicator light is blinking orange 152 Wi-Fi indicator light is green printer does not print 150 Wi-Fi indicator light is still orange 151 Wi-Fi Protected Setup 102 using 109 Wi-Fi Protected Setup logo identifying 109 WPA 94 WPA passphrase locating 109 WPA2 94 WPS 102
Source Exif Data:
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