Lexus MY14 ES 350 WSG Lr

MY14_Lexus ES 350_WSG_lr 2014 Lexus ES 350 Owners Manual Pdf | Owner's Manual Pdf

User Manual: Lexus 2014 Lexus ES 350 Owners Manual Pdf | Owner's Manual Pdf

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2014 ES350 Warranty and Services Guide

2014

ES 350

WARRANTY AND SERVICES GUIDE

Owner Amenities | Warranty Information | Maintenance Requirements

Lexus recommends having

maintenance and repairs for your

vehicle performed by an authorized

Lexus dealership. To locate your

nearest authorized Lexus dealership,

log on to www.lexus.com or contact

Lexus Customer Satisfaction

at (800)255-3987.

AUTHORIZED

DEALERSHIP

MAINTENANCE

AND REPAIRS

From everyone at Lexus, thank you

for purchasing one of our vehicles.

Your Lexus is designed to deliver

uncompromising luxury and

performance. We are committed

to providing you with an ownership

experience that is second to

none, and we look forward to

serving you in the years ahead.

Welcome to the Lexus family!

Taking Delivery of

Your New Lexus

As you take delivery of your

new vehicle, there are some

important services you should

know about. These include:

Lexus Personalized Settings: Your

vehicle includes a variety of electronic

features that can be personalized

to your preferences. For example,

doors can be programmed to

remain locked when you shift into

“Park.” See your dealer for details.

Pre-Delivery Service: Your dealership

has performed a thorough service

to prepare your vehicle for delivery.

This includes initializing certain

electronic features, such as the

one-touch power windows.

Scheduled Maintenance: Your

vehicle requires main tenance every

six months or 5,000 miles, whichever

comes first. See page 44 for details.

Dealership Service Department:

Your service department is

committed to helping you keep

your Lexus performing at its best.

Your dealer will provide you with

the department’s hours of operation,

appointment procedures and

information on any special services.

Warranty Coverage: Your Lexus is

covered by one of the finest warran ties

in the industry. See page 15 for a

summary of coverages.

Roadside Assistance: Roadside

assistance is provided for 48 months

from your vehicle’s in-service date,

regardless of mileage. See page 6

for details.

Again, thank you for choosing

Lexus. We wish you many years

of safe and pleasurable driving.

WELCOME TO THE LEXUS FAMILY

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Table of ConTenTs

OWNER AMENITIES

Complimentary Services

First Scheduled Maintenance Service ............................................ 4

Second Scheduled Maintenance Service......................................... 4

Loaner Vehicle ................................................................... 5

Travel Protection.................................................................. 5

Roadside Assistance.............................................................. 6

Other Benefits and Assistance

Quality Control...................................................................7

Vehicle Service History...........................................................7

Vehicle Service Agreements .....................................................7

Body Repairs .....................................................................7

The Smart Key....................................................................8

WARRANTY INFORMATION

Introduction

If You Need Assistance ........................................................... 9

The Lexus Commitment .........................................................14

Warranty Coverages at a Glance................................................15

Your Warranties in Detail

General Warranty Provisions ....................................................16

New Vehicle Limited Warranty .................................................. 18

Federal Emission Control Warranty............................................. 22

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California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Tire Limited Warranty...........................................................34

Your Responsibilities

Operation and Maintenance ...................................................35

Obtaining Warranty Service.....................................................37

MAINTENANCE INFORMATION

Introduction

The Importance of Scheduled Maintenance ....................................39

Maintenance and Lexus Warranty Coverage ...................................40

Lexus Dealership Service.......................................................41

General Maintenance and Regular Use ........................................ 42

Scheduled Maintenance Log

Determining Your Maintenance Interval: Months vs. Mileage................... 44

Special Operating Conditions.................................................. 44

Complimentary First Scheduled Maintenance Service ......................... 45

Complimentary Second Scheduled Maintenance Service...................... 46

Scheduled Maintenance Log ...................................................48

Explanation of Maintenance Items..............................................68

Vehicle Identification ............................................................72

INDEX........................................................................73

Table of ConTenTs

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Complimentary ServiCeS

To help ensure that your ownership

experience is pleasant, convenient

and trouble-free, Lexus provides

you with a variety of complimentary

ser vices. These services are described

on the following pages. Other valuable

owner benefits are described in the

section entitled “Other Benefits and

Assistance” beginning on page 7.

First Scheduled

Maintenance Service:

Six Months or 5,000 Miles

This complimentary service is

performed at six months or 5,000

miles, whichever occurs first. To

obtain this service, contact your Lexus

dealership. Your complimentary

service will include these items:

• Inspect and adjust all fluid levels

• Program Lexus Personalized

Settings, if requested

• Reset maintenance reminder light

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of

driver’s floor mat

• Road-test vehicle

What are Lexus

Personalized Settings?

Your vehicle includes a variety of

electronic features that can be

programmed to your preferences. For

example, doors can be programmed

to remain locked when you shift into

“Park.” (For more information, see

the “Customizable Features” section

of the Specifications chapter in your

Owner’s Manual.) Programming of

these features is performed once at

no charge, provided you obtain the

service at the six-month/5,000-mile

scheduled maintenance service.

Programming of some Lexus

Personalized Settings requires

special equipment and may be

performed only by an authorized

Lexus dealership.

Second Scheduled

Maintenance Service:

12 Months or 10,000 Miles

This complimentary service is

performed at 12 months or 10,000

miles, whichever occurs first. To

obtain this service, contact your Lexus

dealership. Your complimentary

service will include these items:

• Replace engine oil with

0W-20 oil; replace oil filter

Complimentary Services4

AMENITIES

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• Reset maintenance reminder light

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of

driver’s floor mat

• Road-test vehicle

If you do the majority of your driving

under certain special operating condi-

tions, additional items are included in

this service. See the “12 Months or

10,000 Miles” chart on page 48.

LoanerVehicle

If your vehicle must be kept overnight

at a Lexus dealership for a warranty-

covered condition that requires more

than eight hours to repair, Lexus will

provide you with a complimentary

loaner vehicle for up to five days.

TravelProtection

Lexus will reimburse for a rental

car for up to five days and for

overnight lodging for up to three

nights (not to exceed $200 per

night) if all of the following occur:

• Your vehicle becomes inop-

erable or unsafe to drive

when you are more than

100 miles from home.

• Your vehicle’s malfunction

is caused by a warranty-

covered condition.

• Repairs will take longer than

eight hours to complete.

To obtain reimbursement for rental

car and lodging expenses, contact a

Lexus dealership service consultant.

Complimentary Services

Complimentary ServiCeS

Amenities

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Complimentary ServiCeS

Roadside Assistance

Lexus roadside assistance coverage

is for 48 months from your vehicle’s

in-service date, regardless of mileage.

Coverage is provided 24 hours a

day, 365 days a year, for vehicles

operated in the United States, U.S.

territories and Canada. Assistance is

administered through the American

Automobile Association.

Services Provided

• Roadside services such

as battery jump-start, tire

change, fuel delivery, vehicle

extrication and towing in

case of minor accident.

• Towing to the nearest Lexus

dealership (or an alternate

repair facility, if necessary).

• Assistance in locating alternate

transportation and lodging.

• Visit the Apple and Google

app stores to download

the complimentary Lexus

Roadside Assistance app.

How to Get Help

To obtain roadside assistance,

take the following steps:

Call (800) 25-LEXUS

(800/255-3987).

Have as much of the following

information as possible:

• 17-digit Vehicle Identification

Number (VIN) found on the

vehicle registration paperwork

and on the certification label

located inside the driver’s

door jamb

• Owner’s name and

home address

• Vehicle license plate number

• Location of vehicle, including

the nearest major intersection

Wait at your vehicle or in a nearby

secure location for the roadside

assistance provider to arrive.

Additional Coverage

After your roadside assistance

coverage expires, you may join a

motor club created exclusively for

Lexus owners. Benefits include

roadside assistance coverage, a

trip-planning service and discounts

on travel and dining. For further

information, call (800) 25-LEXUS.

Complimentary Services6

AMENITIES

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Quality Control

You may have noticed a few miles

on the odometer when you took

delivery of your Lexus. This mileage

is a result of the comprehensive

process used to ensure the quality of

your vehicle. This process includes

ex tensive inspections during and

after production. The final inspection

takes place at the selling dealership

and includes a road-test conducted

by a trained Lexus technician.

If you’d like to know more about Lexus

quality-control procedures, ask a

Lexus dealership service consultant.

Vehicle Service History

When you have your vehicle serviced

at a Lexus dealership, your service

information is recorded in the Lexus

National Service History database.

This is the first database of its kind

in the automotive industry. It can be

accessed by any Lexus dealership in the

United States — a great convenience if

you relocate or need to have your

vehicle serviced while traveling.

Vehicle Service Agreements

If you plan to keep your vehicle for

several years or if you accumulate

mileage quickly, you may want to

purchase a Lexus vehicle service

agreement. These agreements cover

the cost of specific repairs beyond

the factory warranty period. They

also cover services such as towing,

substitute transportation and lodging

to minimize your inconvenience

should your vehicle require repair.

Lexus vehicle service agreements are

available with a variety of coverage

options. A Lexus dealership sales

consultant can help you select the

plan that’s best for you.

Body Repairs

If you’re involved in a collision, you

want your vehicle to be returned

to its pre-accident condition when

repaired. That’s why it is important to

make sure repairs are made only with

Genuine Lexus Parts. Some repair

shops and insurance companies may

suggest using imitation or salvaged

parts to save money. However,

these parts do not meet Lexus’ high

standards for quality, fit and corrosion

resistance. In addition, imitation and

salvaged parts (and any damage

or failures they may cause) are not

covered by any Lexus warranty.

Other Benefits and Assistance

Other Benefits and assistance

AMENITIES

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OTHER BENEFITS AND ASSISTANCE

The best way to ensure that your

vehicle is repaired with Genuine Lexus

Parts is to take it to a Lexus dealership.

Each dealership works with selected

collision repair centers that meet

Lexus’ strict requirements for training,

equipment, quality and customer

satisfaction. These repair centers

use Genuine Lexus Parts exclusively

in the repair of Lexus vehicles.

The Smart Key

Your Lexus vehicle was made with

two “Smart Keys” and an aluminum

key-number plate. Each Smart Key

includes an electronic main key that

has an integrated mechanical backup

key. The electronic key controls the

remote-entry and theft-deterrent

systems, enables the push-button

start switch and controls the engine

immobilizer. The mechanical key

can be removed from the electronic

key and used to operate the driver’s

door lock, the glove box lock and

the trunk lock (if equipped).

Replacing the Key

Your Lexus dealer can generate

replacement keys. Certain bonded/

registered locksmiths may also be

able to generate replacement keys.

When ordering a new key, bring all

keys for the vehicle to your dealership.

If a Smart Key or the key-num ber

plate is not available, a Lexus dealer

or certain locksmiths can obtain the

key code from a restricted-access

database. These businesses can also

access a service utility to register the

keys to the vehicle if all registered

keys have been lost.

If you lock your key in your vehicle

and do not have a spare, your dealer

can make a new mechanical key

from the code on the key-number

plate. Certain bonded/registered

locksmiths may also be able to

generate a replacement mechanical

key. If a Lexus dealer is not available,

please refer to www.aloa.org to find

a bonded/registered locksmith who

performs high-security key service.

Keeping the Key Safe

Replacing a Smart Key may be costly.

We advise you to keep a spare

Smart Key and the key-number

plate in a safe place. If you record the

key number in more than one place,

do not record it in a way that can be

easily identified and associated with

the vehicle. For example, don’t leave

the number somewhere that can be

accessed by a valet. It is wise to keep

a copy of the key number outside

of the vehicle.

Other Benefits and Assistance8

AMENITIES

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Both Lexus and your Lexus dealer are

dedicated to serving your automotive

needs. Your complete satisfaction

is our first priority. Should you have a

problem or concern, please take the

following steps to ensure the quickest

possible response:

Step 1

Discuss the situation with a dealership

manager, such as the service manager

or customer satisfaction manager. If

necessary, ask the dealership owner

or general manager for assistance.

In most cases, a satisfactory solution

can be reached at this step.

Step 2

If the dealership does not address

your concern to your satisfaction,

call the Lexus Customer Satisfaction

Department at (800) 25-LEXUS

(800/255-3987). In Canada, call

(800) 26-LEXUS (800/265-3987).

In Mexico, call 95-1-310-328-2075.

You may also write to us at:

Lexus Customer Satisfaction

Department

P.O. Box 2991

Torrance, CA 90509-2991

Whether calling or writing, please

provide the following information:

• 17-digit Vehicle Identification

Number (VIN) found on the

vehicle registration paperwork

and on the certification label

located inside the driver’s

door jamb

• Current vehicle mileage

• Name of your selling and

servicing Lexus dealerships

• Your day and evening

telephone numbers

Introduction 9

If You Need AssIstANce

WARRANTY

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Step 3

If your concern has still not been

resolved to your satisfaction, Lexus

offers additional assistance through:

National Center for Dispute

Settlement (NCDS)

P.O. Box 457

Mt. Clemens, MI 48046

(866) 272-4872

Important: You must use NCDS

prior to exercising rights or seeking

remedies available to you through

a court action pursuant to the

Magnuson-Moss Warranty Act.

In addition, you must use NCDS if

you are required to do so prior to

exercising certain rights or seeking

certain remedies available under

the Lemon Laws of your state. See

the Lemon Law Guide for specific

requirements applicable in your state.

However, if your state law permits and

if you choose to exercise rights and

seek remedies that are not created

by the Act, you need not use NCDS.

NCDS Arbitration

What is the Dispute

Settlement Program?

This program consists of local

professionals who are trained

and experienced in arbitration.

The arbitrator(s) appointed by

NCDS will arbitrate your case by

reviewing the facts you present;

having the vehicle inspected, if

necessary; and promptly rendering

a fair and equitable decision.

How much will it cost?

The service is provided at no cost

to you. It is part of Lexus’ effort to

promptly and equitably resolve

your concerns. The decision-maker

is an impartial third party. The

decision of the arbitrator(s) is

binding on Lexus but not on you.

Introduction10

IF YOU NEED ASSISTANCE

WARRANTY

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What types of disputes

are eligible?

DS resolves disputes involving

Lexus product reliability and warranty

performance that arise during the

greater of 1) four years or 50,000

miles from the vehicle’s in-service

date, whichever is earlier; or 2) the

appli cable provision of the Lexus

New Vehicle Limited Warranty.

However, NCDS will not arbitrate

1) claims involving a vehicle used

primarily for commercial purposes

unless the Lemon Laws of your

state cover vehicles used for

commercial purposes; or 2) claims

that an air bag failed to deploy or

deployed when it should not have;

or 3) disputes regarding fires and/or

accidents and/or theft. Since there

are other additional exclusions,

please contact NCDS for further

information on eligibility guidelines.

You must file a request for arbitration

with NCDS within six months of

the expiration of the eligibility

period, provided the concern or

alleged defect was brought to the

attention of Lexus or one of its

dealers during the eligibility period.

How long is the

arbitration process?

The entire process — from the time

NCDS receives your request for

arbitration to the arbitrator’s decision —

is designed to take no more than

40 days. A decision may be delayed if:

• You fail to provide certain

information required by NCDS.

• You fail to make your vehicle

available for inspection by

NCDS in a timely manner

(if an inspection is required).

How do I request arbitration?

To initiate arbitration, you must

complete an NCDS customer claim

form and mail it to NCDS. A claim

form is included in the Lemon Law

Guide located in your vehicle, or

you may request a form by calling

NCDS at (866) 272-4872. When

you call, please have ready your

vehicle identification number

(VIN), the names of your selling

and servicing dealerships, and the

current mileage on your Lexus.

Introduction

If You Need AssIstANce

WARRANTY

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In addition to completing the customer

claim form, please provide NCDS with

the following information:

• Vehicle year, make, model, VIN,

mileage and date of purchase.

• A brief description of your

complaint and the actions

you have taken to resolve it.

• What action or remedy

you believe would resolve

your problem.

If you are seeking reimbursement for

repairs or incidental expenses, please

provide copies of applicable receipts.

Send your request to:

National Center for Dispute Settlement

P.O. Box 457

Mt. Clemens, MI 48046

Upon receipt of your request, NCDS

will contact you regarding the status

of your case and supply you with

additional details about the program.

Howdoesthearbitration

processwork?

When NCDS receives your request,

it will be forwarded to the Lexus area

office for response.

At the request of either party or the

arbitrators, NCDS may schedule a

technical inspection. This may include

an inspection of the vehicle by an

independent tech nical expert with

a Lexus representative present. The

technical expert will forward his or

her evaluation to NCDS.

An oral hearing will be held prior to a

decision being rendered. At this hearing,

all relevant evidence is admissible.

You and a Lexus representative will

present both sides of the case to the

NCDS arbitrator(s). You will each be

given an equal opportunity to give

testimony and provide documents.

Then you will each be given an oppor-

tunity for rebuttal. After considering

all testimony and documents, the

arbitrator(s) will review the applicable

legal standards and render a decision

within 10 days.

A settlement satisfactory to all parties

may be negotiated at any time during

the process.

Introduction12

If You Need AssIstANce

WARRANTY

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What types of decisions are

rendered, and how do I know if

Lexus will abide by the decision

of the arbitrator(s)?

Arbitrated decisions are based on

what the arbitrator(s) believe to be

fair and equitable after applying

the appropriate legal standards.

Remedies include but are not limited

to repairs; reimbursement for repairs

and incidental expenses, such as

towing costs; and repurchase or

replacement of your vehicle.

The decision of the arbitrator(s) is

binding on Lexus but not on you.

Lexus must comply with the decision

shortly after it is rendered, usually

within 30 days of your acceptance

of the decision. NCDS will contact

you within 10 days of scheduled

compliance to ensure that Lexus has

complied in a timely manner.

Are there limits to the scope

of arbitrated decisions?

Arbitrated decisions do not include:

• Attorney fees

• Punitive damages

• Multiple damages

• Consequential damages, other

than incidental damages that you

may be entitled to under law

What other recourse do I have?

If you are dissatisfied with the

arbitrator’s decision or Lexus’

compliance, you may pursue any

other legal remedies available to you,

including small claims court. You

should be aware that the decision

of the arbitrator(s) is admissible as

evidence in any legal proceedings

concerning your vehicle.

Is the Dispute Settlement

Program subject to change?

The information in this booklet

about the program is correct as

of the date of printing. However,

the program may be changed

without notice. Contact the Lexus

Customer Satisfaction Department

at (800) 255-3987 for the most

current information concerning

the Dispute Settlement Program.

Introduction 13

If You Need AssIstANce

WARRANTY

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You have purchased one of the finest

vehicles built in the world today, and

it is backed by one of the finest

warranties in the industry. This excellent

warranty coverage demonstrates

not only our confidence in Lexus

vehicles, but also our commitment

to every Lexus customer. We’re

dedicated to ensuring that you enjoy

exceptional quality, dependability

and peace of mind throughout your

ownership experience.

To further demonstrate our commit-

ment to our customers’ satisfaction,

occasionally we may establish a

special policy adjustment to pay for

specific repairs that are no longer

covered by warranty. When we

establish such a policy adjustment,

we mail details to all applicable

owners on record. That’s why it is

important to send in the card at the

back of this booklet if you change

your address or if you have purchased

your Lexus from a previous owner.

You’ve made a wise decision to

purchase a Lexus. Your vehicle

delivers world-class luxury

and performance, along with an

unparalleled commitment from Lexus

to ensuring your satisfaction. You

can be confident — as we are — that

you’ll enjoy owning your Lexus as

much as you enjoy driving it.

All warranty information is the latest

available at the time of publication

and, with the exception of the

emission control warranties, is

subject to change without notice.

Introduction14

The Lexus CommiTmenT

WARRANTY

This section of the Warranty

and Services Guide describes

the terms of Lexus warranty

coverage as well as general

owner responsibilities. The

section be ginning on page 39

describes your vehicle’s mainte-

nance requirements. Be sure to

review this information carefully,

since proper maintenance is

required to ensure that warranty

coverage remains intact.

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Introduction 15

Warranty Coverages at a glanCe

WARRANTY

†

Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,

Oregon, Pennsylvania, Rhode Island, Vermont and Washington vehicles equipped with a

California Certiﬁed Emission Control System. Vehicles covered by this warranty are also

covered by the Federal Emission Control Warranty.

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Who Is the Warrantor

The warrantor for these limited

warranties is Lexus, a division of

Toyota Motor Sales, U.S.A., Inc.,

19001 South Western Avenue,

Torrance, California 90509-2991,

a California corporation.

Which Vehicles Are Covered

These warranties apply to 2014

model-year Lexus ES 350 models

registered and normally operated

in the United States, U.S. territories

and Canada. Warranty coverage is

automatically transferred at no cost

to subsequent vehicle owners.

Multiple Warranty Conditions

This booklet contains warranty

terms and conditions that may vary

depending on the part covered. A

warranty for specific parts or systems,

such as the Powertrain Warranty or

Emission Performance Warranty,

is governed by the coverage set

forth in that warranty as well as the

General Warranty Provisions.

When Warranty Begins

The warranty period begins on

the vehicle’s in-service date,

which is the first date the vehicle

is either delivered to an ultimate

purchaser, leased, or used as a

company car or demonstrator.

Repairs Made at No Charge

Repairs and adjustments covered

by these warranties are made at no

charge for parts and labor.

Parts Replacement

Any needed parts replacement will

be made using new or remanufactured

parts. The decision whether a part

should be repaired or replaced will

be made by the servicing Lexus

dealership and/or Lexus. Parts

scheduled to be replaced as required

maintenance are warranted until their

first replacement only.

Note: Lexus remanufactured parts

meet or exceed all factory standards

for safety, quality and reliability.

Your Warranties in Detail16

GENERAL WARRANTY PROVISIONS

WARRANTY

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Your Warranties in Detail 17

Limitations

The performance of necessary repairs

and adjustments is the exclusive

remedy under these warranties or

any implied warranties. Lexus does

not authorize any person to create

for it any other obligation or liability

in connection with this vehicle.

Any implied warranty of merchant-

ability or fitness for a particular

purpose is limited to the duration

of these written warranties. Some

states do not allow restrictions on

how long an implied warranty lasts,

so this limitation may not apply to you.

Your Rights Under State Law

These warranties give you specific

legal rights. You may also have other

rights that vary from state to state.

GENERAL WARRANTY PROVISIONS

WARRANTY

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Basic Warranty

This warranty covers repairs and

adjustments needed to correct defects

in materials or workmanship of any

part supplied by Lexus, subject to the

exceptions indicated under “What

Is Not Covered” on pages 19–20.

Coverage is for 48 months or

50,000 miles, whichever occurs

first, with the exception of wheel

alignment and wheel balancing,

which are covered for 12 months or

12,000 miles, whichever occurs first.

Powertrain Warranty

This warranty covers repairs needed

to correct defects in materials or

workmanship of any component listed

here and supplied by Lexus, subject to

the exceptions indicated under “What

Is Not Covered” on pages 19–20.

Coverage is for 72 months or

70,000 miles, whichever occurs first.

Engine

Cylinder block and head and all

internal parts, timing belt and cover,

flywheel, oil pan, water pump, fuel

pump, engine mounts, engine control

computer, seals and gaskets.

Transmission and Transaxle

Case and all internal parts, torque

converter, clutch cover, mounts,

engine control computer, seals

and gaskets.

Front-Wheel-Drive System

Drive shaft, axle, hub, bearings,

seals and gaskets.

Rear-Wheel-Drive System

Differential carrier assembly, drive

shaft, axle carrier, axle case, axle

bearing, axle shaft, seals and gaskets.

Restraint Systems Warranty

This warranty covers repairs

needed to correct defects in

materials or workmanship of any

seatbelt or air bag system supplied

by Lexus, subject to the exceptions

indicated under “What Is Not

Covered” on pages 19–20.

Coverage is for 72 months or

70,000 miles, whichever occurs first.

For vehicles sold and registered in

Kansas, the warranty for seatbelts

and related components is 10 years,

regardless of mileage.

WHAT IS COVERED

AND HOW LONG

Your Warranties in Detail18

New Vehicle limited warraNty

WARRANTY

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Corrosion Perforation

Warranty

This warranty covers repair or

replacement of any original body

panel that develops perforation from

corrosion (rust-through), subject to

the exceptions indicated under “What

Is Not Covered” on pages 19–20.

Coverage is for 72 months,

regardless of mileage.

For information on how to protect

your vehicle from corrosion, see

the section entitled “Service

Procedures and Specifications —

Body” in the Owner’s Manual.

Towing

When your vehicle is inoperable due

to failure of a warranted part, towing

service to the nearest authorized

Lexus dealership is covered.

This warranty does not cover damage

or failures resulting directly or indirectly

from any of the following:

• Fire, accidents or theft

• Abuse or negligence

• Misuse — for example,

racing or overloading

• Improper repairs

• Alteration or tampering, including

installation of non-Genuine

Lexus Accessories

• Lack of or improper mainte-

nance, including use of fluids

other than those specified

in the Owner’s Manual

• Installation of non-Genuine

Lexus Parts

• Airborne chemicals, tree sap,

road debris (including stone

chips), rail dust, salt, hail, floods,

wind storms, lightning and other

environmental conditions

• Water contamination

WHAT IS NOT COVERED

Your Warranties in Detail

New Vehicle limited warraNty

WARRANTY

129173_text.indd 19 8/20/13 10:21 PM

This warranty also does not

cover the following:

Tires

Tires are covered by a separate

warranty provided by the tire

manufac turer. See page 34.

Normal Wear and Tear

Noise, vibration, cosmetic condi-

tions and other deterioration

caused by normal wear and tear.

Maintenance Expense*

Normal maintenance services such

as engine tune-ups; replacement of

fluids and filters; lubrication; cleaning

and polishing; replacement of

spark plugs and fuses; and replace-

ment of worn wiper blades, brake

pads/linings and clutch linings.

Vehicles with Altered Odometer

Failure of a vehicle on which

the odometer has been altered

so that actual vehicle mileage

cannot be readily determined.

Vehicles with Unknown

Vehicle Identification Number

Any vehicle for which the original

factory-assigned vehicle identifica-

tion number cannot be determined.

Salvage or Total-Loss Vehicles

Any vehicle that has ever been issued

a “salvage” title or similar title under

any state’s law; or has ever been

declared a “total loss” or equivalent

by a financial institution or insurer,

such as by payment for a claim in lieu

of repairs because the cost of repairs

exceeded the cash value of the

vehicle. This exclusion does not apply

to the emission control warranties.

Incidental Damages

Incidental or consequential damages

associated with a vehicle failure.

Such damages include but are not

limited to inconvenience; the cost

of transportation, telephone calls

and lodging; the loss of personal or

commercial property; and the loss

of pay or revenue.

Your Warranties in Detail20

New Vehicle limited warraNty

WARRANTY

*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.

129173_text.indd 20 8/20/13 10:21 PM

If a dispute arises regarding your

warranty coverage, please follow

the steps described on pages 9–10.

Please note that you must use

the National Center for Dispute

Settlement before seeking remedies

through a court action pursuant

to the Magnuson-Moss Warranty

Act. You may also be required

to use the National Center for

Dispute Settlement before seeking

remedies under the Lemon Laws

of your state. For the requirements

applicable to your state, see the

appropriate page of the Lemon Law

Guide located in your vehicle.

DISPUTE RESOLUTION

Your Warranties in Detail 21

New Vehicle limited warraNty

WARRANTY

Disclaimer of Extra

Expenses and Damages

The performance of necessary

repairs and adjustments is the

exclusive remedy under this

warranty or any implied warranty.

Lexus does not authorize any

person to create for it any other

obligation or liability in connec-

tion with this vehicle. Lexus shall

not be liable for incidental or

consequential damages resulting

from breach of this written

warranty or any implied warranty.

Any implied warranty of

merchantability or fitness for

a particular purpose is limited

to the duration of this written

warranty, except in states where

this limitation is not allowed.

129173_text.indd 21 8/20/13 10:21 PM

Emission Defect Warranty

Lexus warrants that your vehicle:

• Was designed, built and

equipped to conform at the

time of sale with applicable

federal emissions standards.

• Is free from defects in materials

and workmanship that may

cause the vehicle to fail to

meet these standards.

Federal regulations require that this

warranty be in effect for two years or

24,000 miles from the vehicle’s in-

service date, whichever occurs

first. However, under the terms of

the Basic Warranty, Lexus provides

coverage of four years or 50,000

miles, which ever occurs first. Specific

components may have longer

coverage under the terms of the

Powertrain Warranty. Additionally,

components marked “8/80” in

the parts list on pages 23–24 have

coverage of eight years or 80,000

miles, whichever occurs first.

Emission Performance

Warranty

Some states and localities have

established vehicle inspection

and maintenance (I/M) programs

to encourage proper vehicle

maintenance. If an EPA-approved

I/M program is in force in your

area, you are eligible for Emission

Performance Warranty coverage.

Under the terms of the Emission

Performance Warranty and

federal regulations, Lexus will

make all nec essary repairs if

both of the following occur:

• Your vehicle fails to meet

applicable emissions

standards as determined by an

EPA-approved emissions test.

• This failure results or will result

in some penalty to you — such

as a fine or denial of the right

to use your vehicle — under

local, state or federal law.

This warranty is in effect for two years

or 24,000 miles from the vehicle’s

in-service date, whichever occurs first.

Additionally, components marked

“8/80” in the parts list on pages

23–24 have coverage of eight

years or 80,000 miles, whichever

occurs first.

WHAT IS COVERED

AND HOW LONG

Your Warranties in Detail22

Federal emission Control Warranty

WARRANTY

129173_text.indd 22 8/20/13 10:21 PM

These warranty obligations

do not apply to failures or

noncompliance caused by:

 The use of replacement parts

not certified in accordance

with aftermarket parts

certification regulations.

 The use of replacement parts

not equivalent in quality or design

to original equipment parts.

Provisions under the “What Is

Not Covered” section of the New

Vehicle Limited Warranty also

apply to this warranty.



 Air/fuel ratio feedback

control system

 Cold-start enrichment system

 Deceleration control system

 Electronic fuel injection

system components

– Airflow sensor

– Engine control module (8/80)

– Throttle body

– Other components

 

 Intake manifold and

intake air surge tank



 Air injection manifold

 Air injection pump

 Airflow control valves



 Catalytic converter and

protector (8/80)

 Constricted fuel filler neck

 Exhaust manifold

 Exhaust pipe (manifold to catalyst

and/or catalyst to catalyst)

  

Your Warranties in Detail 23

Federal emission Control Warranty

WARRANTY

8/80 = Covered for eight years or 80,000 miles,

whichever occurs first.

129173_text.indd 23 8/20/13 10:21 PM

Evaporative Control System

• Charcoal canister

• Diaphragm valve

• Fuel filler cap

• Fuel tank

• Vapor liquid separator

Exhaust Gas Recirculation

(EGR) System

• EGR gas temperature sensor

• EGR valve

• Associated parts

Ignition System

• Distributor and internal parts

• Ignition coil and ignitor

• Ignition wires

• Spark plugs*

Positive Crankcase Ventilation

(PCV) System

• Oil filler cap

• PCV valve or orifice

Other Parts Used in

Systems Listed

• Data link connector (8/80)

• Hoses, clamps, fittings, tubing

and mounting hardware

• Malfunction indicator

light and bulb (8/80)

• Pulleys, belts and idlers

• Sealing gaskets and devices

• Sensors, solenoids, switches

and valves

Your Warranties in Detail24

Federal emission Control Warranty

WARRANTY

8/80 = Covered for eight years or 80,000 miles, whichever occurs first.

*Warranted until first required maintenance under terms of the California Emission Control Warranty.

129173_text.indd 24 8/20/13 10:21 PM

You are responsible for performance

of the required maintenance indicated

in the Owner’s Manual and this guide.

Lexus will not deny a warranty claim

solely because you do not have

records to show that you maintained

your vehicle. However, any failure

or noncompliance caused by lack

of maintenance is not covered by

this warranty.

When maintenance and repairs

are paid for by you, these services

may be performed by you or by

any automotive service provider

you choose. Lexus will not deny

a warranty claim solely because

you used a service provider other

than a Lexus dealership for main-

tenance and repairs. However, any

failure or noncompliance caused by

improper maintenance or repairs

is not covered by this warranty.

To ensure optimum performance

and maintain the quality built into

your vehicle’s emission control

systems, Lexus recommends the

use of Genuine Lexus Parts when

servicing or repairing the systems.

Warranty coverage is not dependent

upon the use of any particular

brand of replacement parts and

you may elect to use non-Genuine

Lexus Parts for maintenance and

repairs. However, use of replace-

ment parts that are not equivalent

in quality to Genuine Lexus Parts

may impair the effectiveness of

the emission control systems.

If you use replacement parts that

have maintenance or replacement

schedules different from those of

Genuine Lexus Parts, you must follow

the maintenance and replacement

schedules for the parts you are using.

In addition, you should ensure that

such parts are warranted by their

manufacturers to be equivalent to

Genuine Lexus Parts.

Replacement paRtsmaintenance

Your Warranties in Detail 25

FEDERAL EMISSION CONTROL WARRANTY

WaRRantY

129173_text.indd 25 8/20/13 10:21 PM

If your vehicle fails an EPA-approved

emissions test, you may make a claim

under the Emission Performance

Warranty. To do so, take your vehicle

to an authorized Lexus dealership and

present a copy of the emissions test

report. Also, take your maintenance

records in case they are needed.

If your claim qualifies for coverage,

the dealership will repair your vehicle

within 30 days (unless a shorter

period is required by law). If your

claim is denied, Lexus will notify you

in writing of the reason within the

same period. If we fail to do so, we will

repair your vehicle free of charge. The

only exceptions allowed are when you

request or agree to a delay, or when

a delay is caused by factors beyond

the control of Lexus or the dealership.

For information on how to obtain

service under the Emission

Defect Warranty, see page 37,

“Obtaining Warranty Service.”

If you have questions or concerns

about your vehicle’s federal emission

warranty coverage, please follow the

steps described on pages 9–10. In

the case of the Emission Performance

Warranty, you may also request infor-

mation from or report complaints to:

U.S. Environmental Protection

Agency

Vehicle Programs & Compliance

Division (6405J)

Attn: Warranty Complaints

401 M Street SW

Washington, D.C. 20460

If Your VehIcle faIls

an emIssIons TesT

If You haVe

QuesTIons

Your Warranties in Detail26

Federal emission Control Warranty

WarranTY

Vehicles equipped with a

California Certified Emission

Control System that are registered

and operated in California or

any state that adopts California

emission warranty provisions are

also covered by the California

Emission Control Warranty (see

page 28). Connecticut, Delaware,

Maine, Maryland, Massachusetts,

New Jersey, Oregon, Pennsylvania,

Rhode Island, Vermont and

Washington are the other states

to which the California Emission

Control Warranty currently applies.

129173_text.indd 26 8/20/13 10:22 PM

We (the dealership) want you to

know that at the time your new

Lexus vehicle is being delivered:

On the basis of written notification

furnished by Lexus, we have

knowledge that the vehicle is covered

by an EPA Certificate of Conformity.

We have visually inspected those

emission control devices or

portions thereof that are visible

without removing or adjusting

any components or systems,

emissions-related or otherwise. On

the basis of this inspection, there

are no apparent deficiencies in

the installation of emission control

devices by Lexus. (For purposes of

this certificate, “emission control

devices” is limited to devices

installed on a vehicle for the sole

or primary purpose of controlling

emissions and which were not

in general use before 1968.)

We have performed all emission

control system preparations

required by Lexus prior to the sale

of the vehicle as set forth in Lexus’

current pre-delivery service manual.

Except as may be provided in

Paragraph 5, if this vehicle fails

an EPA-approved emissions test

within three months or 4,000 miles

(whichever comes first) of delivery

to the ultimate purchaser, and

the vehicle has been maintained

and used in accordance with the

written instructions for proper

maintenance and use, Lexus will

remedy the nonconformity free

of charge under the terms of the

Emission Performance Warranty.

If vehicle was used as a company

car or demonstrator, check box

and complete the following:

The vehicle with which this

statement is delivered was placed

into service as a company car or

demonstrator prior to delivery.

The Emission Performance

Warranty period commenced

on the date the vehicle was first

placed into service, which was

Month Day Year

Note: The dealership makes no repre-

sentation or warranty that the emission

control system or any part thereof is

without defect or that the system will

perform properly. The Emission

Performance Warranty referred to in

Paragraph 4 and furnished with the

vehicle is solely that of the manufacturer.

is statement is required by

section 207 of the Clean Air Act

(42 U.S.C. 7541) and the EPA

regulations issued thereunder.

Dealership name

Dealer CertifiCate

Your Warranties in Detail 27

FEDERAL EMISSION CONTROL WARRANTY

WarraNtY

129173_text.indd 27 8/20/13 10:22 PM

The California Air Resources Board

(CARB) and Lexus are pleased to

explain the emission control system

warranty for your 2014 vehicle. In

California, new motor vehicles must

be designed, built and equipped to

meet the state’s stringent anti-smog

standards. CARB regulations require

that Lexus must warrant the emission

control system on your vehicle

for the time periods indicated on

the next page, provided there has

been no abuse, neglect or improper

maintenance of your vehicle.

Your emission control system

may include parts such as the fuel

injection system, ignition system,

catalytic converter and engine

computer. Also included may be

hoses, belts, connectors and other

emissions-related assemblies.

Where a warrantable condition

exists, Lexus will repair your

vehicle at no cost to you, including

diagnosis, parts and labor.

Your WarrantY

rights and

obligations

Your Warranties in Detail28

California Emission Control Warranty

WarrantY

Vehicles equipped with a

California Certified Emission

Control System that are registered

and operated in California or

any state that adopts California

emission warranty provisions

are covered by this warranty.

Connecticut, Delaware, Maine,

Maryland, Massachusetts,

New Jersey, Oregon, Pennsyl vania,

Rhode Island, Vermont and

Washington are the other states

to which this warranty currently

applies. Vehicles covered by

this war ranty are also covered

by the Federal Emission Control

Warranty (see page 22).

129173_text.indd 28 8/20/13 10:22 PM

For three years or 50,000

miles, whichever occurs first:

• If your vehicle fails a smog-check

test, all necessary repairs and

adjustments will be made by

Lexus to ensure that your

vehicle passes the test. This is

your Emission Control System

PERFORMANCE WARRANTY.

• If an emissions-related part listed

on pages 23–24 is defective, the

part will be repaired or replaced

by Lexus. This is your SHORT-

TERM Emission Control System

DEFECT WARRANTY.

Note: Under the terms of

the Basic Warranty, Lexus

provides coverage of four

years or 50,000 miles,

whichever occurs first. Specific

components may have longer

coverage under the terms of

the Powertrain Warranty.

For seven years or 70,000

miles, whichever occurs first:

• If an emissions-related part listed

on pages 30–31 is defective,

the part will be repaired or

replaced by Lexus. This is your

LONG-TERM Emission Control

System DEFECT WARRANTY.

You are responsible for performance

of the required maintenance indicated

in the Owner’s Manual and this guide.

Lexus recommends that you retain

all receipts covering maintenance on

your vehicle, but Lexus cannot deny

warranty coverage solely for the

lack of receipts or your failure to

ensure the performance of all

scheduled maintenance.

You are responsible for presenting

your vehicle to a Lexus dealership

as soon as a problem exists.

The warranty repairs should be

completed in a reasonable amount

of time, not to exceed 30 days.

You should also be aware that Lexus

may deny you warranty coverage if

your vehicle or a part has failed due

to abuse, neglect, improper mainte-

nance or unapproved modifications.

If you have any questions regarding

your warranty rights and respon-

sibilities, you should contact the

Lexus Customer Satisfaction

Department at (800) 255-3987 or

the California Air Resources Board,

Mobile Source Control Division,

at 9528 Telstar Avenue, P.O. Box

8001, El Monte, CA 91734-8001.

Owner’swarranty

respOnsibilities

Manufacturer’s

warrantycOverage

Your Warranties in Detail 29

CALIFORNIA EMISSION CONTROL WARRANTY

warranty

129173_text.indd 29 8/20/13 10:22 PM

These warranty obligations do not

apply to failures or noncompliance

caused by:

 The use of replacement parts

not certified in accordance

with aftermarket parts

certification regulations.

 The use of replacement parts not

equivalent in quality or design

to original equipment parts.

Provisions under the “What Is Not

Covered” section of the New

Vehicle Limited Warranty also

apply to this warranty.

The parts listed here are covered

for seven years or 70,000 miles

from the vehicle’s in-service

date, whichever occurs first.



 Engine control computer

(engine control module)

 Fuel delivery pipe

 Throttle body

 Transmission control computer

(transmission control module)

 

 Intake manifold and

intake air surge tank



 Exhaust front pipe

(including catalytic converter)

 Exhaust manifold

(including manifold converter)



 Charcoal canister

 Fuel tank

   







Your Warranties in Detail30

California Emission Control Warranty



129173_text.indd 30 8/20/13 10:22 PM

Ignition System

• Knock sensor

Other Parts Used in

Systems Listed

• Transmission solenoid

You are responsible for performance

of the required maintenance

indicated in the Owner’s Manual

and this guide. Lexus will not deny

a warranty claim solely because

you do not have records to show

that you maintained your vehicle.

However, any failure or noncompli-

ance caused by lack of maintenance

is not covered by this warranty.

When maintenance and repairs

are paid for by you, these services

may be performed by you or by

any automotive service provider

you choose. Lexus will not deny

a warranty claim solely because

you used a service provider other

than a Lexus dealership for main-

tenance and repairs. However, any

failure or noncompliance caused by

improper maintenance or repairs

is not covered by this warranty.

MAINTENANCE

Your Warranties in Detail 31

PARTS LIST: LONG-TERM

EMISSION DEFECT

WARRANTY

CALIFORNIA EMISSION CONTROL WARRANTY

WARRANTY

129173_text.indd 31 8/20/13 10:22 PM

To ensure optimum performance

and maintain the quality built into

your vehicle’s emission control

systems, Lexus recommends the

use of Genuine Lexus Parts when

servicing or repairing the systems.

Warranty coverage is not dependent

upon the use of any particular

brand of replacement parts and

you may elect to use non-Genuine

Lexus Parts for maintenance and

repairs. However, use of replace-

ment parts that are not equivalent

in quality to Genuine Lexus Parts

may impair the effectiveness of

the emission control systems.

If you use replacement parts that

have maintenance or replacement

schedules different from those of

Genuine Lexus Parts, you must follow

the maintenance and replacement

schedules for the parts you are using.

In addition, you should ensure that

such parts are warranted by their

manufacturers to be equivalent

to Genuine Lexus Parts.

If your vehicle fails a smog-check

test, you may make a claim under the

Emission Performance Warranty.

To do so, take your vehicle to an

autho rized Lexus dealership and

present a copy of the smog-check test

report. Also, take your maintenance

records in case they are needed.

If your claim qualifies for coverage,

the dealership will repair your vehicle

within 30 days (unless a shorter

period is required by law). If your

claim is denied, Lexus will notify you

in writing of the reason within the

same period. If we fail to do so, we will

repair your vehicle free of charge. The

only exceptions allowed are when you

request or agree to a delay, or when a

delay is caused by factors beyond the

control of Lexus or the dealership.

For information on how to obtain

service under the Emission

Defect Warranty, see page 37,

“Obtaining Warranty Service.”

Replacement paRts

If YouR VehIcle faIls

a smog-check test

Your Warranties in Detail32

CALIFORNIA EMISSION CONTROL WARRANTY

WaRRantY

129173_text.indd 32 8/20/13 10:22 PM

If a Lexus dealership is unable to

complete repairs on your vehicle

within 30 days, you may have the

repairs made under Lexus’ provi-

sions for emergency warranty

repairs. See page 37 for details.

If you have questions or concerns

about your vehicle’s California

emission warranty coverage,

please follow the steps described

on pages 9–10. You may also

request information from or report

complaints to:

California Air Resources Board

Mobile Source Control Division

9528 Telstar Avenue

P.O. Box 8001

El Monte, CA 91734-8001

(800) 242-4450

If You Have

QuestIonsRepaIR DelaYs

Your Warranties in Detail 33

California Emission Control Warranty

WaRRantY

129173_text.indd 33 8/20/13 10:22 PM

The tires that come as original

equipment on your vehicle are

warranted by their manufacturer

and not Lexus. Please refer to the

tire warranty statement included

with the owner information in

your vehicle.

To obtain warranty service for a

tire, take the tire to an authorized

dealer of the tire manufacturer.

(Refer to your local phone directory

for dealer locations.) Your Lexus

dealer may also be able to assist

you in obtaining warranty service

from the manufacturer.

For additional warranty information

or service assistance, contact the

tire manufacturer directly.

Bridgestone/Firestone

535 Marriott Drive

Nashville, TN 37214

Bridgestone: (800) 847-3272

Firestone: (800) 356-4644

Michelin North America

One Park Way South

P.O. Box 19001

Greenville, SC 29602

(800) 847-3435

OBTAINING

WARRANTY SERVICE

ORIGINAL EQUIPMENT

THE MANUFACTURERS

Your Warranties in Detail34

Tire LimiTed WarranTy

WARRANTY

129173_text.indd 34 8/20/13 10:22 PM

You are responsible for ensuring

that your Lexus is operated and

maintained according to the

instructions in the Owner’s Manual

and the “Maintenance Information”

section of this guide.

You should keep detailed records

of vehicle maintenance, since under

some circumstances they may be

required for warranty coverage.

These records should include date

of service, mileage at time of

service and a description of service

performed and/or parts installed.

For your convenience, maintenance

logs are included in the “Maintenance

Information” section of this guide. If

you sell your vehicle, you should give

your maintenance records to the

new owner.

Lexus will not deny a warranty

claim solely because you do not

have records to show that you

maintained your vehicle. However,

damage or failures caused by

lack of proper maintenance are

not covered under warranty.

You may have maintenance

performed on your vehicle by

any qualified person or facility.

However, Lexus recommends

having maintenance performed by

an authorized Lexus dealership.

Lexus dealership technicians are

specially trained to maintain and

repair Lexus vehicles. They stay

current on the latest service informa-

tion through Lexus technical bulletins,

service publications and training

courses. Many are also certified

through the Lexus Commitment to

Perfection Certifica tion Program,

which requires specialized,

state-of-the-art training as well

as rigorous exams through both

Lexus and the National Institute for

Automotive Service Excellence.

You can be confident you’re getting

the best possible service for your

vehicle when you take it to a Lexus

dealership. Plus, a Lexus dealership

will always use Genuine Lexus Parts

designed specifically for your vehicle.

WHERE TO GO

FOR MAINTENANCEGENERAl INFORMATION

Your Responsibilities 35

OperatiOn and Maintenance

WARRANTY

129173_text.indd 35 8/20/13 10:23 PM

Warranty coverage is not dependent

upon the use of any particular brand

of replacement parts. However, Lexus

recommends using only Genuine

Lexus Parts when you need to replace

a part on your vehicle. Like all Lexus

products, Genuine Lexus Parts

are built to the highest standards of

quality, durability and performance.

They are also designed to fit your

vehicle’s exact specifications.

Your Lexus dealership maintains

an extensive inventory of Genuine

Lexus Parts to meet your vehicle

service needs. And because it

is linked electronically to Lexus

Parts Distribution Centers, the

dealership has quick access to any

parts it may not have in stock.

Genuine Lexus Parts are covered

by their own warranty (see your

dealer for details) or the remainder

of any applicable New Vehicle

Limited Warranty, whichever

is longer. Non-Genuine Lexus

Parts, or any damage or failures

resulting from their use, are not

covered by any Lexus warranty.

Replacement paRts

Your Responsibilities36

OPERATION AND MAINTENANCE

WaRRantY

129173_text.indd 36 8/20/13 10:23 PM

In the United States,

U.S. Territories and Canada

To obtain warranty service in the

United States, U.S. territories or

Canada, take your vehicle to an

authorized Lexus dealership. If your

vehicle cannot be driven, contact

your nearest Lexus dealership for

towing assistance. You do not have to

pay for towing to the nearest Lexus

dealership if your vehicle is inoperable

due to failure of a warranted part.

Outside the United States,

U.S. Territories and Canada

If you are using your vehicle outside

the United States, U.S. territories and

Canada and need warranty service,

contact a local Lexus dealership.

Please note, however, that your

vehicle may not be repaired free

of charge because the local Lexus

distributor may have no obligation

to provide warranty service for your

vehicle, and/or your vehicle may

not comply with local regulatory

or environmental requirements.

If your vehicle is inoperable or unsafe

to drive and there is no Lexus dealer-

ship reasonably available to make

repairs, you may perform the repairs

yourself or have them performed by

another automotive service provider.

Lexus will reimburse you for any of the

repairs that are covered by warranty.

To receive reimbursement, present to

an authorized Lexus dealership your

paid repair invoices and any parts

that were removed from the vehicle.

EMERGENCY REPAIRS

BY GEOGRAPHIC

REGION

Your Responsibilities 37

OBTAINING WARRANTY SERVICE

WARRANTY

Lexus recommends having

maintenance and repairs for

your vehicle performed by an

authorized Lexus dealership.

To locate your nearest author -

ized Lexus dealership, log on

to www.lexus.com or contact

Lexus Customer Satisfaction

at (800) 255-3987.

Maintenance and repairs not

performed by an authorized

Lexus dealership should be

per formed by a qualified technician

following procedures in Lexus

service and repair publications.

129173_text.indd 37 8/20/13 10:23 PM

You will be reimbursed for warranted

parts at the manufacturer’s suggested

retail price and warranted labor at a

geographically appropriate hourly rate

multiplied by Lexus’ recommended

time allowance for the repair.

If your vehicle requires emergency

repair, Lexus assumes no liability

for subsequent failures caused by

improper repairs or the use of

non-Genuine Lexus Parts unless you

have the vehicle properly repaired

in a timely manner. To ensure that

warranty coverage remains intact,

have your vehicle inspected by an

authorized Lexus dealership as soon

as possible after an emergency repair.

Your Responsibilities38

Obtaining Warranty Service

WARRANTY

129173_text.indd 38 8/20/13 10:23 PM

Introduction

THE IMPORTANCE OF SCHEDULED MAINTENANCE

MAINTENANCE

Regular maintenance is essential

to obtaining the highest level of

performance, safety and reli-

ability from your Lexus. It can also

enhance your vehicle’s resale value.

This section of the Warranty and

Services Guide is designed to help

you make sure your vehicle receives

proper and timely maintenance.

It includes factory-recommended

maintenance guidelines as well as

logs in which to document your

vehicle’s maintenance history.

In addition to scheduled mainte-

nance, your Lexus requires ongoing

general maintenance such as fluid

checks and visual inspections. These

procedures are listed on pages

42–43 of this booklet and described

in detail in the “Maintenance”

section of the Owner’s Manual.

It is especially important to check

your vehicle’s engine oil once a

month and to regularly replace

the engine oil and oil filter. Failure

to do so can cause oil starvation

and/or oil gelling, which can

result in severe damage to your

vehicle and require costly repairs

that are not covered by the New

Vehicle Limited Warranty.

With proper maintenance and care,

your vehicle will last longer and

deliver more dependable, economical

performance. Follow this booklet’s

recommendations and you’ll enjoy

maximum reliability and peace of

mind from your Lexus for many

years to come.

129173_text.indd 39 8/20/13 10:23 PM

Introduction

Maintenance and Lexus Warranty coverage

MAINTENANCE

Maintaining your vehicle according

to the recommendations in this

booklet is required to ensure that your

warranty coverage remains intact.

You should keep detailed records

of vehicle maintenance, including

date of service, mileage at time of

service and a description of service

and/or parts installation performed.

The maintenance logs in this booklet

are a good place to record this

information. If you sell your vehicle,

be sure to give your maintenance

records to the new owner.

Lexus will not deny a warranty

claim solely because you do not

have records to show that you

maintained your vehicle. However,

damage or failures caused by

lack of proper maintenance are

not covered under warranty.

Maintenance and repair services

may be performed by you or by

any automotive service provider

you choose. Lexus will not deny

a warranty claim solely because

you used a service provider

other than a Lexus dealership

for maintenance and repairs.

However, damage or failures caused

by improper maintenance or repairs

are not covered under warranty.

Your dealer may recommend more

frequent maintenance intervals or more

maintenance services than those

listed in the scheduled maintenance

log. These additional services are not

required to maintain your warranty

coverage. Ask your dealer for an

explanation of any recommended

maintenance not included in the

scheduled maintenance log.

For a complete description of

Lexus warranty coverages, see

pages 16–33 of this booklet.

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Introduction

LEXUS DEALERSHIP SERVICE

MAINTENANCE

To ensure that your vehicle receives

first-quality service and factory-

authorized parts, Lexus recommends

having maintenance performed by

an authorized Lexus dealership. To

locate your nearest authorized Lexus

dealership, log on to www.lexus.com

or contact Lexus Customer

Satis faction at (800) 255-3987.

Lexus dealership technicians are

experts in the maintenance and repair

of Lexus vehicles. They stay current on

the latest service information through

Lexus technical bulletins, service

publications and training courses.

Many are also certified through the

Lexus Commitment to Perfection

Certification Program, which requires

specialized, state-of-the-art training

as well as rigorous exams through

both Lexus and the National Institute

for Automotive Service Excellence.

Additionally, when you have your

vehicle serviced at a Lexus dealership,

your service information is recorded

in the Lexus National Service History

database. This is the first database of

its kind in the automotive industry. It

can be accessed by any Lexus dealer-

ship in the U.S. — a great convenience

if you relocate or need to have your

vehicle serviced while traveling.

You can be confident you’re

getting the best possible service

for your vehicle when you take it

to a Lexus dealership. Don’t trust

your investment to anything less

than a team of Lexus specialists.

Maintenance and repairs not

performed by an authorized Lexus

dealership should be performed

by a qualified technician following

procedures in Lexus service

and repair publications.

129173_text.indd 41 8/20/13 10:23 PM

Introduction

General Maintenance and reGular use

MAINTENANCE

In addition to scheduled maintenance,

your Lexus requires ongoing general

maintenance such as fluid checks

and visual inspections. The recom-

mended guidelines for inspections

are listed below. Please refer to

the “Mainte nance” section of the

Owner’s Manual for a detailed

description of inspection procedures.

Every 30 Days

At least once every 30 days,

perform these inspections:

• Check engine oil level using

the dipstick

• Visually check engine coolant

level on the see-through reservoir

• Visually check brake fluid level

on the see-through reservoir

• Visually check condition

of battery

• Check level of windshield

washer fluid

• Check tire pressure

• Check tires for damage and wear

• Check installation of driver’s

floor mat

After a Car Wash

• Check installation of driver’s

floor mat

When Cleaning the Interior

• Remove dirt and dust with a

vacuum cleaner. Wipe dirty

surfaces with a soft cloth

dampened with warm water.

• When cleaning leather interior,

remove dirt and dust with

a vacuum cleaner. Using a

sponge, apply a small amount

of neutral wool detergent mixed

in water, rubbing in a circular

motion. Wipe off any excess

detergent and let leather dry

in an open-air location.

• When cleaning carpet, remove

dirt and dust with a vacuum

cleaner. Apply a foaming-type

carpet cleaner with a sponge or

brush, allowing cleaner to work

for a few minutes to loosen dirt.

Continue by rubbing carpet

in a circular motion. Wipe

off any excess cleaner with a

clean cloth. If any dirt remains,

repeat process. Best results

are obtained by keeping the

carpet as dry as possible.

129173_text.indd 42 8/20/13 10:23 PM

Introduction

General Maintenance and reGular use

MAINTENANCE

When Cleaning the Exterior

• Working from top to bottom,

apply lots of low-pressure water

to the body, wheel wells and

underside of vehicle to remove

dirt and dust. Wash the vehicle

body using a soft sponge or

cotton cloth with mild car-wash

soap. Rinse off with water.

• If water does not bead on a clean

vehicle surface, apply car wax

using a soft cotton cloth when

the body of the vehicle is cool.

When Cleaning the Wheels

• Wait for hot wheels to cool

before getting wheels wet.

• Using a soft sponge or cotton

cloth, apply same mild car-wash

soap as used for the vehicle

body. Quickly rinse off with

water. Using a soft cotton

cloth, apply same car wax as

used for the vehicle body.

129173_text.indd 43 8/20/13 10:23 PM

Scheduled Maintenance Log

SCHEDULED MAINTENANCE LOG

MAINTENANCE

Determining Your

Maintenance Interval:

Months vs. Mileage

Lexus recommends obtaining

scheduled maintenance for your

vehicle every six months or 5,000

miles, whichever occurs first.

For example:

• If at six months you have

driven less than 5,000 miles,

you should obtain mainte-

nance at six months; don’t

wait until 5,000 miles.

• If you drive 5,000 miles in less

than six months, you should

obtain maintenance at 5,000

miles; don’t wait until six months.

Be sure to keep an eye on your

mileage so that you obtain mainte-

nance when recommended. If you

are a low-mileage driver, mark your

calendar to remind yourself to obtain

maintenance every six months.

Special Operating

Conditions

In addition to standard maintenance

items, vehicles that are driven

under special operating conditions

require further maintenance

service. These special operating

conditions, which put added

demands on a vehicle, include:

• Driving on dirt roads or on

dusty roads

• Repeated trips of less than

five miles in temperatures

below 32° F or 0° C

• Extensive idling and/or

low-speed driving for long

distances, such as police, taxi

or door-to-door delivery use

• Towing. Not all vehicles are

de signed for towing. Please refer

to the Owner’s Manual for details.

If you drive primarily under any

of the conditions noted, you

should replace the engine oil

and oil filter every six months

or 5,000 miles. Some of these

special operating conditions

require other maintenance items;

these items are indicated in each

maintenance chart.

129173_text.indd 44 8/20/13 10:23 PM

Scheduled Maintenance Log

Scheduled Maintenance log

MAINTENANCE

If you drive only occasionally under

any of the special operating conditions

noted, it is not necessary to change

the oil every six months or 5,000

miles or to perform the additional

services listed in the charts. This

added maintenance is required only

if you drive primarily under any of

the special operating conditions.

Complimentary First

Scheduled Maintenance

Service: Six Months or

5,000 Miles

Lexus provides your first scheduled

maintenance service at no charge.

The service is performed at six

months or 5,000 miles, whichever

occurs first. To obtain this service,

contact your Lexus dealership. Your

complimentary service will include

these items:

• Inspect and adjust all fluid levels

• Program Lexus Personalized

Settings, if requested

• Reset maintenance reminder light

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of driver’s

floor mat

• Road-test vehicle

What are Lexus

Personalized Settings?

Your vehicle includes a variety of

electronic features that can be

programmed to your preferences.

For example, doors can be

programmed to remain locked

when you shift into “Park.” (For more

information, see the “Customizable

Features” section of the Specifications

chapter in your Owner’s Manual.)

Programming of these features

is performed once at no charge,

provided you obtain the service at

the six-month/5,000-mile scheduled

maintenance service. Programming

of some Lexus Personal ized Settings

requires special equipment and may

be performed only by an authorized

Lexus dealership.

129173_text.indd 45 8/20/13 10:23 PM

Scheduled Maintenance Log

Complimentary Second

Scheduled Maintenance

Service: 12 Months or

10,000 Miles

Lexus also provides your second

scheduled maintenance service at

no charge. The service is performed

at 12 months or 10,000 miles,

whichever occurs first. To obtain

this service, contact your Lexus

dealership. Your complimentary

service will include these items:

• Replace engine oil with

0W-20 oil; replace oil filter

• Reset maintenance reminder light

• Rotate tires

• Visually inspect brake pads,

calipers and rotors

• Inspect wiper blades

• Check installation of

driver’s floor mat

• Road-test vehicle

If you do the majority of your driving

under certain special operating

conditions, additional items are

included in this service. See the

“12 Months or 10,000 Miles”

chart on page 48.

Scheduled Maintenance log

MAINTENANCE

129173_text.indd 46 8/20/13 10:24 PM

Scheduled Maintenance Log

Scheduled Maintenance log

MAINTENANCE

NoTEs

129173_text.indd 47 8/20/13 10:24 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log48

6 Months or 5,000 Miles1

❑

Inspect and adjust all ﬂuid levels

❑

Program Lexus Personalized Settings,

if requested

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If you drive primarily under certain special

operating conditions, you should also replace

the engine oil with 0W-20 oil and replace the

oil ﬁlter. See page 44 for conditions that apply.

Some conditions require additional maintenance.

See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________

12 Months or 10,000 Miles2

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________

This service, excluding maintenance required for special operating conditions, is complimentary when performed by an

authorized Lexus dealership.

2This service is complimentary when performed by an authorized Lexus dealership.

129173_text.indd 48 8/20/13 10:24 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 49

18 Months or 15,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Engine coolant (see page 69)

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating

conditions, you should also replace the engine oil with 0W-20 oil and replace the oil ﬁlter. See page 44 for

conditions that apply. Some conditions require additional maintenance. See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect engine air ﬁlter

❑

Tighten nuts and bolts on chassis

__ Exhaust pipes and mountings

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Wiper blades

Date: __________________________ Mileage: __________________________

129173_text.indd 49 8/20/13 10:24 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log50

24 Months or 20,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

30 Months or 25,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

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Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 51

36 Months or 30,000 Miles

❑

Replace engine oil with 0W-20 oil; replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Replace cabin air ﬁlter

❑

Replace brake ﬂuid

❑

Replace engine air ﬁlter

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Brake rotor thickness and runout

__ Engine coolant (see page 69)

__ Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Tighten nuts and bolts on chassis

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__ Fuel tank cap gasket

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Transmission for signs of leakage

__ Wiper blades

❑

Replace Smart Key battery

❑

Visually inspect brake pads, calipers

and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Date: __________________________ Mileage: __________________________

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Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log52

42 Months or 35,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

48 Months or 40,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

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Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 53

54 Months or 45,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Engine coolant (see page 69)

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating

conditions, you should also replace the engine oil with 0W-20 oil and replace the oil ﬁlter. See page 44 for

conditions that apply. Some conditions require additional maintenance. See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect engine air ﬁlter

❑

Tighten nuts and bolts on chassis

__ Exhaust pipes and mountings

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Wiper blades

Date: __________________________ Mileage: __________________________

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Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log54

60 Months or 50,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

66 Months or 55,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 54 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 55

72 Months or 60,000 Miles

❑

Replace engine oil with 0W-20 oil; replace oil ﬁlter

❑

Replace cabin air ﬁlter

❑

Replace brake ﬂuid

❑

Replace engine air ﬁlter

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Brake rotor thickness and runout

__ Drive belts

__ Engine coolant (see page 69)

__ Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Tighten nuts and bolts on chassis

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__ Fuel tank cap gasket

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Transmission for signs of leakage

__ Wiper blades

❑

Rotate tires

❑

Visually inspect brake pads, calipers

and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Date: __________________________ Mileage: __________________________

129173_text.indd 55 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log56

78 Months or 65,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

84 Months or 70,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 56 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 57

90 Months or 75,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Drive belt

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating

conditions, you should also replace the engine oil with 0W-20 oil and replace the oil ﬁlter. See page 44 for

conditions that apply. Some conditions require additional maintenance. See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect engine air ﬁlter

❑

Tighten nuts and bolts on chassis

__ Engine coolant (see page 69)

__ Exhaust pipes and mountings

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Wiper blades

Date: __________________________ Mileage: __________________________

129173_text.indd 57 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log58

96 Months or 80,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

102 Months or 85,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 58 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 59

108 Months or 90,000 Miles

❑

Replace engine oil with 0W-20 oil; replace oil ﬁlter

❑

Replace cabin air ﬁlter

❑

Replace brake ﬂuid

❑

Replace engine air ﬁlter

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Brake rotor thickness and runout

__ Drive belt

__ Engine coolant (see page 69)

__ Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Tighten nuts and bolts on chassis

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__ Fuel tank cap gasket

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Transmission for signs of leakage

__ Wiper blades

❑

Rotate tires

❑

Visually inspect brake pads, calipers

and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Date: __________________________ Mileage: __________________________

129173_text.indd 59 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log60

114 Months or 95,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

120 Months or 100,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Replace engine coolant (see page 69)

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 60 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 61

126 Months or 105,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Drive belt

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating

conditions, you should also replace the engine oil with 0W-20 oil and replace the oil ﬁlter. See page 44 for

conditions that apply. Some conditions require additional maintenance. See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect engine air ﬁlter

❑

Tighten nuts and bolts on chassis

__ Drive belt

__ Exhaust pipes and mountings

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Wiper blades

Date: __________________________ Mileage: __________________________

129173_text.indd 61 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log62

132 Months or 110,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

138 Months or 115,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Inspect engine coolant (see page 69)

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 62 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 63

144 Months or 120,000 Miles

❑

Replace engine oil with 0W-20 oil; replace oil ﬁlter

❑

Replace cabin air ﬁlter

❑

Replace brake ﬂuid

❑

Replace engine air ﬁlter

❑

Replace Smart Key battery

❑

Replace spark plugs

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Brake rotor thickness and runout

__ Drive belt

__ Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Tighten nuts and bolts on chassis

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__ Fuel tank cap gasket

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Transmission for signs of leakage

__ Wiper blades

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers

and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

1Required under the terms of the Emission Control Warranty.

Date: __________________________ Mileage: __________________________

129173_text.indd 63 8/20/13 10:25 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log64

150 Months or 125,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

156 Months or 130,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Inspect engine coolant (see page 69)

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 64 8/20/13 10:26 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 65

162 Months or 135,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Drive belt

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating

conditions, you should also replace the engine oil with 0W-20 oil and replace the oil ﬁlter. See page 44 for

conditions that apply. Some conditions require additional maintenance. See below.

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect engine air ﬁlter

❑

Tighten nuts and bolts on chassis

__ Exhaust pipes and mountings

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Wiper blades

Date: __________________________ Mileage: __________________________

129173_text.indd 65 8/20/13 10:26 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log66

168 Months or 140,000 Miles

❑

Replace engine oil with 0W-20 oil;

replace oil ﬁlter

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

174 Months or 145,000 Miles

❑

Inspect and adjust all ﬂuid levels

❑

Inspect engine coolant (see page 69)

❑

Reset maintenance reminder light

❑

Rotate tires

❑

Visually inspect brake pads, calipers and rotors

❑

Inspect wiper blades

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Note: If 0W-20 oil was not used at last oil

change, or if you drive primarily under certain

special operating conditions, you should also

replace the engine oil with 0W-20 oil and

replace the oil ﬁlter. See page 44 for conditions

that apply. Some conditions require additional

maintenance. See below.

If you drive primarily under this

special operating condition, perform

these additional items:

Driving on dirt roads or on dusty roads:

❑

Inspect axle shaft boots

❑

Inspect ball joints and dust covers

❑

Inspect engine air ﬁlter

❑

Inspect steering linkage and boots

❑

Tighten nuts and bolts on chassis

Date: _______ Mileage: ________ Date: _______ Mileage: ________

129173_text.indd 66 8/20/13 10:26 PM

Scheduled Maintenance log

MAINTENANCE

Scheduled Maintenance Log 67

180 Months or 150,000 Miles

❑

Replace engine oil with 0W-20 oil; replace oil ﬁlter

❑

Replace cabin air ﬁlter

❑

Replace brake ﬂuid

❑

Replace engine air ﬁlter

❑

Replace engine coolant (see page 69)

❑

Replace Smart Key battery

❑

Reset maintenance reminder light

❑

Inspect the following:

__ Axle shaft boots

__ Ball joints and dust covers

__ Body

__ Brake lines and hoses

__ Brake rotor thickness and runout

__ Drive belt

__ Exhaust pipes and mountings

If you drive primarily under this special operating condition, perform these

additional items:

Driving on dirt roads or on dusty roads:

❑

Tighten nuts and bolts on chassis

__ Fuel lines and connections, fuel tank band

and fuel tank vapor vent system hoses

__ Fuel tank cap gasket

__ Rack-and-pinion assembly

__ Steering linkage and boots

__ Transmission for signs of leakage

__ Wiper blades

❑

Rotate tires

❑

Visually inspect brake pads, calipers

and rotors

❑

Check installation of driver’s ﬂoor mat

❑

Road-test vehicle

Date: __________________________ Mileage: __________________________

129173_text.indd 67 8/20/13 10:26 PM

Explanation of MaintEnancE itEMs

MAINTENANCE

Scheduled Maintenance Log68

The following descriptions are

provided to give you a better

understanding of the maintenance

services that should be performed

on your vehicle. The scheduled

maintenance log indicates at

which time/mileage intervals each

service should be performed.

Please note that many maintenance

services should be performed

only by a qualified technician.

Axle Shaft Boots

Check the axle shaft boots and

clamps for cracks, deterioration

and damage. Replace any damaged

parts and, if necessary, repack

the grease. A qualified technician

should perform these operations.

Ball Joints and Dust Covers

Check the suspension and steering

linkage ball joints for looseness

and damage. Check all dust covers

for deterioration and damage. A

qualified technician should perform

these inspections.

Body Inspection

Visually check for corrosion, scratches

and other damage. Check outer

body panels, inner panels of the

hood and doors, and underneath the

vehicle. Apply touch-up paint to any

chips and scratches or have them

repaired by a qualified technician.

Brake Fluid

Replace using fluid type specified in your

Owner’s Manual. A qualified technician

should perform this operation.

Brake Lines and Hoses

Visually inspect for proper installation.

Check for chafing, cracks, deterioration

and signs of leakage. Replace any

deteriorated or damaged parts. A

qualified technician should perform

these operations.

Brake Pads, Calipers

and Rotors

Check brake pads and rotors for

excessive wear; check brake rotors

for runout. Check brake calipers for

fluid leakage. A qualified technician

should perform these operations.

For further information on

maintenance services that

you can perform yourself,

see the maintenance sections

of your Owner’s Manual.

129173_text.indd 68 8/20/13 10:26 PM

EXPLANATION OF MAINTENANCE ITEMS

MAINTENANCE

Scheduled Maintenance Log 69

Cabin Air Filter

Replace at specified intervals.

More frequent replacement may

be re quired when driving in dusty

conditions, heavy traffic areas,

urban areas, desert areas or dirt

roads. Refer to your Owner’s

Manual for service details.

Drive Belt

Inspect for cracks, excessive

wear and oiliness. Check the belt

tension and adjust if necessary.

Replace the belt if it is damaged.

Driver’s Floor Mat

• Only use the driver’s floor

mat de signed specifically

for the model and model

year of your vehicle, such as

Lexus Genuine floor mats.

• Always properly secure

the driver’s floor mat using

the retaining hooks.

• Never install another floor

mat on top of the existing

driver’s floor mat.

• Never install the driver’s

floor mat upside down.

Engine Air Filter

Check for excessive dirt, damage

and oiliness. Replace if necessary.

Engine Coolant

When inspecting, visually check

the engine coolant level on the

see-through reservoir. Add coolant

as necessary. When replacing,

drain the cooling system and refill

with coolant. Always use Genuine

Toyota Super Long-Life Coolant

or similar high-quality non-silicate,

non-amine, non-nitrate, non-borate

ethylene-glycol coolant with long-life

hybrid organic acid technology

(i.e., a combination of low phosphates

and organic acids). Check that the

radiator is not blocked with leaves,

dirt or insects and clean if necessary.

Also check the hose connection

for cor rosion and condition of

installation. A qualified technician

should perform these operations.

Note: Initial replacement is at

120 months/100,000 miles.

Replace every 60 months/50,000

miles thereafter.

129173_text.indd 69 8/20/13 10:26 PM

EXPLANATION OF MAINTENANCE ITEMS

MAINTENANCE

Scheduled Maintenance Log70

Engine Oil and Oil Filter

Replace the oil filter and drain and

refill the engine oil at specified

intervals. SAE 0W-20 oil is the best

choice for good fuel economy and

good starting in cold weather.

If SAE 0W-20 is not available,

SAE 5W-20 may be used; however, it

must be replaced with SAE 0W-20

at the next oil change. See your

Lexus dealer for oil specifically

formulated for your vehicle’s engine.

Your vehicle is equipped with a

replaceable oil-filter element and

oil-filter cap O-ring; replace both

at each oil change. For instructions

on how to reset the reminder light,

refer to your Owner’s Manual.

Note: If you do the majority of

your driving under any of the

special operating conditions

indicated on page 44, you should

replace the engine oil and oil filter

every six months or 5,000 miles,

regardless of the oil used or the

certification of the vehicle.

Exhaust Pipes and Mountings

Visually inspect the exhaust pipes,

muffler and hangers for cracks,

deterioration and damage. Start the

engine and listen carefully for any

exhaust leakage. Tighten connections

and replace parts as necessary.

Fuel Lines and Connections,

Fuel Tank Band and Fuel Tank

Vapor Vent System Hoses

Visually inspect for corrosion,

damage, cracks, and loose or leaking

connections. Tighten connections

and replace parts as necessary.

Fuel Tank Cap Gasket

Visually inspect for cracks, deterio ration

and damage and replace if necessary.

Nuts and Bolts on Chassis

Check that tightness of the seat-

mounting bolts and front/rear

suspension-member retaining bolts

matches torque measurements

specified in the Repair Manual.

Rack-and-Pinion Assembly

Inspect the rack-and-pinion assembly

for signs of leakage, damage and

loose electrical connections. Tighten

connections and if you discover any

leakage or damage, have it repaired

immediately by a qualified technician.

Road Test

While driving the vehicle, check

for proper operation of engine,

transmission, brakes and steering.

Also check the parking brake, and

check for ab normal noise or vibration

from any part of the vehicle.

129173_text.indd 70 8/20/13 10:26 PM

Explanation of MaintEnancE itEMs

MAINTENANCE

Scheduled Maintenance Log 71

Spark Plugs

Replace at specified interval. Install

new plugs of the same type as originally

equipped (see your Owner’s Manual).

A qualified technician should perform

this operation.

Steering Linkage and Boots

With the vehicle stopped, check for

excessive freeplay in the steering

wheel. Inspect the linkage for

bending and damage and the dust

boots for deterioration, cracks and

damage. Replace any damaged

parts. A qualified technician should

perform these operations.

Timing Chain

The timing chain requires no

periodic inspection.

Tire-Pressure Warning Sensors

A tire-pressure sensor is mounted

on each full-size wheel. These

sensors do not require periodic

maintenance. When a sensor’s

long-life lithium battery becomes

discharged, the battery should be

replaced by a qualified technician

following procedures in Lexus

service and repair publications.

Tire Rotation

See your Owner’s Manual for tire

rotation requirements. Check tire

pressure and check tires for damage

and uneven wear. If the vehicle is

equipped with a spare tire, check the

condition and pressure of the spare.

Transmission

The transmission and transmission

fluid are a completely sealed unit.

Therefore, periodic checks and

replacement of the transmission

fluid are not required, and there is

no dipstick on the transmission.

Any repairs that require adding or

replacing fluid should be performed

by a qualified technician following

procedures in Lexus service and

repair publications.

Wiper Blades

The wiper blades should not show

any signs of cracking, splitting, wear,

contamination or deformation. The

wiper blades should clear the windshield

without streaking or skipping.

129173_text.indd 71 8/20/13 10:26 PM

Model

In-service date

Mileage at delivery

Selling dealership

Selling dealership phone number

Vehicle Identification Number

Vehicle identification

MAINTENANCE

Scheduled Maintenance Log72

129173_text.indd 72 8/20/13 10:26 PM

INDEX

Axle shaft boots .........................................................48–67*, 68

Ball joints and dust covers...............................................48–67*, 68

Body inspection .........................................................48–67*, 68

Body repairs ....................................................................... 7

Brakes

Fluid ..................................................................... 42, 68

Lines and hoses ....................................................48–67*, 68

Pads, calipers and rotors ...........................................48–67*, 68

Cabin Air Filter..........................................................48–67*, 69

Complimentary services

Maintenance services................................................ 4, 45–46

Other services .............................................................5–6

Dispute resolution...........................................................9–13, 21

Drive belt................................................................48–67*, 69

Driver’s floor mat........................................................48–67*, 69

Emergency repairs........................................................... 37–38

Engine air filter ..........................................................48–67*, 69

Engine coolant ......................................................42, 48–67*, 69

Engine oil and oil filter...............................................42, 48–67*, 70

Exhaust pipes and mountings ...........................................48–67*, 70

Fuel lines and connections, fuel tank band and

fuel tank vapor vent system hoses.......................................48–67*, 70

Fuel tank cap gasket ....................................................48–67*, 70

Inspections, general maintenance............................................ 42–43

*See scheduled maintenance log for maintenance interval.

INDEX

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INDEX

Keys ................................................................................8

Lexus Personalized Settings..................................................1, 4, 45

Loaner vehicle.................................................................... 5

Maintenance

As related to warranty coverage............................25, 29, 31, 35, 40

Complimentary first and second services...........................4, 45–46

Explanation of maintenance items .......................................68–71

General maintenance and inspections.................................. 42–43

Importance of maintenance..................................................39

Maintenance intervals .......................................................44

Scheduled maintenance log ............................................48–67

Where to obtain maintenance ........................inside front cover, 35, 41

Nuts and bolts on chassis ...............................................48–67*, 70

Oil change ..............................................................48–67*, 70

Owner responsibilities ...........................................25, 29, 31, 35–38

Parts replacement..................................................7, 16, 25, 32, 36

Pre-delivery service.................................................................1

Quality control ..................................................................... 7

Rack-and-pinion assembly ..............................................48–67*, 70

Road test ................................................................48–67*, 70

Roadside assistance ............................................................1, 6

Service agreements ..............................................................7

Service history....................................................................7

Smog-check tests .............................................................26, 32

*See scheduled maintenance log for maintenance interval.

INDEX

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INDEX

Spark plugs..................................................................63, 71

Steering linkage and boots...............................................48–67*, 71

Timing chain........................................................................71

Tire inspections....................................................................42

Tire-pressure warning sensors .....................................................71

Tire rotation ..............................................................48–67*, 71

Tires, Warranty Coverage ........................................................34

Towing ............................................................................44

Transmission .............................................................48–67*, 71

Travel protection ...................................................................5

Warranty coverages

Basic .........................................................................18

California Emission Control.............................................28–33

Corrosion perforation....................................................19

Coverages at a glance ...................................................15

Federal Emission Control ................................................22–27

General provisions........................................................16–17

Powertrain...............................................................18

Restraint systems.............................................................18

Tires ..........................................................................34

Towing ..................................................................19

What is not covered...........................................17, 19–21, 23, 30

Wiper blades.............................................................48–67*, 71

*See scheduled maintenance log for maintenance interval.

INDEX

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NOTES

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129173_BRC.indd 2 8/20/13 10:46 PM

If your name or address

has changed or if you

purchased your Lexus

as a used vehicle, please

complete and mail

the attached card,

even if your warranty

coverage has expired.

This will enable Lexus

to contact you with

important product or

safety updates concerning

your vehicle. If there is no

longer a card attached,

please call the Lexus

Customer Satisfaction

Department at

(800) 255-3987.

129173_BRC.indd 1 8/20/13 10:46 PM

13-TCS-07259

Printed 8/13 00505–14WSG–ES350

Lexus MY14 ES 350 WSG Lr

MY14_Lexus ES 350_WSG_lr 2014 Lexus ES 350 Owners Manual Pdf | Owner's Manual Pdf

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