Liebert Power Supply 350 Users Manual

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2015-02-09

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DISCONTINUED
PRODUCT

PowerSure™ PSA

Quick-Start Guide for 350-1000VA; 120V

WHAT’S IN THE BOX
•
•
•
•
•
•
•

* Power ON/OFF/
Alarm Silence

Quick-Start guide
PowerSure family user manual on CD (also at www.liebert.com)
Warranty card
MultiLink™ software CD
MultiLink serial cable (M3LS9P9S), 10 ft. (3m)
RJ-11 cord, 7 ft. (2.1 m)
USB cable, 6 ft. (1.8m)

DIP switches **

*** DB-9 port

Data Line ***
Protection
Connectors

** Orange output receptacles (battery backup
and surge protection)
(4 receptacles on 350,
500 and 650VA models)

Battery Indicator *
(Green/Amber)
* Fault Indicator
(Red/Green)

** Black output
receptacles (surge
protection only)

For details, see :
* Controls and Indicators
** Installation
*** Communications

For more details, refer to the PowerSure user manual on CD.
Para una información más detallada, consulte el manual del usuario
de la familia PowerSure en el CD.

Site Wiring Fault *
Indicator (Red)

*** USB port

* Utility Indicator
(Green)

PowerSure PSA

Battery cover plate
(on bottom for
650&1000VA models)
(on rear of 350&500VA
models)

6-ft. (1.8m)
power cord

INSTALLATION

Plug computers, monitors & network hubs
into orange receptacles

Read all safety, installation and operating instructions in the PowerSure family user manual on the included CD or
at www.liebert.com before operating the UPS. Adhere to all warnings on the unit and in the manual.
1. Install the UPS indoors in a controlled environment, where it cannot be accidentally turned off. Place it in an area
of unrestricted airflow around the unit, away from water, flammable liquids, gases, corrosives and conductive
contaminants. Maintain a minimum clearance of 4 inches (100mm) on each side of the UPS. Maintain an ambient temperature range of 32°F to 104°F (0°C to 40°C).
2. Plug the PSA’s power cord into an AC outlet. Check the Site Wiring Fault Indicator on the rear; if it is illuminated,
refer to the Troubleshooting section.
3. Plug any computers and monitors into the orange receptacles for battery backup and surge protection; other
office machines that do not exceed the capacity of the UPS may be plugged into either of the two (2) black
receptacles, which provide surge protection only.
4. Connect Phone/Fax/DSL/Internet/Modem devices to data line connectors.
5. Press and release the ON/OFF/Alarm Silence button to turn on the UPS. The UPS will beep and the Utility Indicator will illuminate (green).
6. Turn on connected equipment.

CONTROLS AND INDICATORS

Scanners

Fax machines

COMMUNICATIONS
The PowerSure PSA will communicate with your computer in either of two ways: over its DB-9 port through Liebert’s MultiLink™ software or by USB through Microsoft® Windows® operating system features.

• Turns the PowerSure PSA ON
• Turns the PowerSure PSA OFF
• Silences PowerSure PSA alarms

MultiLink supplies useful monitoring data, such as input voltage and battery level, and will perform an orderly shutdown of the computer system. Microsoft Windows XP and 2000 operating system utilities supply UPS status information and will perform an orderly computer shutdown. Check your computer’s OS features to determine whether
it has power management capability.

TURN THE UPS OFF: When the PSA is ON, hold the main
ON/OFF button down for more than 2 seconds to shut it down.
An audible alarm will sound briefly.
SILENCE AN ALARM: When a UPS alarm is active, press and
release the main ON/OFF button to silence the audible alarm
(Exceptions: low battery, overload and overtemperature). DO
NOT hold the button down for more than 2 seconds or the PSA
will shut down.
CHECK THE PSA’S CONDITION: Three status indicators on
the front of the UPS illuminate to specify the status of the UPS
(see Troubleshooting section for details).
Utility Indicator
Green: Normal operation
Amber: Buck/Boost
mode

SPECIFICATIONS
Model Number

PSA350MT-120 PSA500MT-120 PSA650MT-120 PSA1000MT-120

Power Rating VA/W
Unit
WxDxH

Battery Indicator
Green: On battery
Amber: Battery
warning

Shipping
WxDxH

Rear of UPS
DIP Switches

500VA/300W

650VA/390W

1000VA/600W

Operating
Temperature

+32°F to +104°F
(0°C to +40°C)

4.6x7.7x8.7

4.6x7.7x8.7

4.6x14.1x8.7

(116x358x222)

4.6x14.1x8.7

(116x358x222)

Storage
Temperature

+5°F to +104°F
(-15°C to +40°C)

7.7x12.2x11.5 7.7x12.2x11.5 9.5x19.7x12.4

9.5x19.7x12.4
(242x500x316)

Relative
Humidity

0% to 95%, noncondensing

Operating
Elevation

Up to 10,000 ft.
(3000m) at 86°F (30°C)
without derating

(116x196x222)

(196x310x293) (196x310x293) (242x500x316)

Unit

16.8 (7.6)

17.2 (7.8)

20.7 (9.4)

29.7 (13.5)

Shipping

18.1 (8.2)

18.5 (8.4)

22.9 (10.4)

31.9 (14.5)

INPUT AC PARAMETERS
Voltage Range Without
Battery Operation

78VAC - 150VAC, DIP switch selectable
(see “DIP switch settings” on page 1)

Frequency Range

46.5 - 63.5 Hz (±0.1 Hz)

Input Power Cord

6 ft. (1.8m) attached, w/ NEMA 5-15 P

OUTPUT AC PARAMETERS

The two-position DIP switch control on the rear panel, shown
above, allows the operator to select the utility transfer voltage
at which the UPS will switch to battery power. The factory
default settings are 100VAC - 135VAC. DIP switch positions for
each voltage setting are:

Output Receptacles

↑ Up

↑ Up

↑ Up

↓ Down

Nominal Utility

Setting

120VAC

85 - 145VAC (default)

110VAC

78 - 138VAC

↓ Down ↑ Up

127VAC

90 - 150VAC

↓ Down ↓ Down

120VAC

85 - 145VAC

CAUTION

Never change the voltage settings while the UPS
is ON and powering connected loads. Change
DIP switches only when the UPS is OFF.

CAUTION

(4) NEMA 5-15R (orange)
Battery backup + surge protection;
(2) NEMA 5-15R (black)
Surge protection

Voltage (Normal mode)

DIP switch settings
Right

To ensure protection of the connected
equipment, the DIP switch settings should match
the nominal utility input voltage. DIP switch
settings not matching the nominal utility could
potentially damage connected equipment.

Output Current

(6) NEMA 5-15R
(orange) Battery
backup + surge
protection;
(2) NEMA 5-15R
(black) Surge
protection

Nominal (110, 120, 127VAC) ±10%

Voltage (Battery mode)

120VAC ±8%
2.9 A

4.2 A

Waveform (Battery mode)

5.4 A

8.3 A

Stepped Sinewave

Frequency

50 Hz or 60 Hz; auto sensing

Overload Warning
(Normal & Battery modes)

>100%

Overload Shutdown

>110%

QuantityxVoltagexRating
Transfer Time
Backup Time:

(1)x12Vx9Ah

(1)x12Vx9Ah

(2)x12Vx7.5Ah

4 - 6 ms typical
At 77°F (25°C), resistive loading, with fully charged batteries:

Full Load

8 minutes

8 minutes

5 minutes

5 minutes

Half Load

26 minutes

24 minutes

16 minutes

18 minutes

Recharge Time

UL 1778, c-UL Listed

Surge

ANSI C62.41, Category
A, Level 3
(IEEE 587, Category A);
EN61000-4-5, Level 3,
Criteria A

ESD

EN61000-4-2, Level 3,
Criteria A

Susceptibility

EN61000-4-3, Level 3,
Criteria A

Electrical Fast EN61000-4-4, Level 4,
Transient/Burst
Criteria A
Emissions

FCC Part 15, Subpart B,
Class B

Conducted
Immunity

EN61000-4-6, Level 3,
Criteria A

Harmonics

EN61000-3-2

Transportation

Valve-regulated, nonspillable, lead acid
(1)x12Vx7Ah

< 40 dBA, at 1 meter

Safety

Flicker

BATTERY PARAMETERS
Type

Audible Noise
AGENCY

570J

TRANSFER VOLTAGE SELECTORS (DIP SWITCHES)

Left

(116x196x222)

Surge Protection
Site Wiring
Fault
Indicator
(Red)

ENVIRONMENTAL (ALL MODELS)

350VA/210W

WEIGHT: lbs (kg)

SITE WIRING FAULT INDICATOR (RED)
The Site Wiring Fault Indicator on the rear panel, as
shown, illuminates red
when the UPS detects a
line-neutral reversal or a
poor neutral-ground. (See
Troubleshooting Chart if
indicator is illuminated.)

For MultiLink Serial Communications
• Connect the provided MultiLink serial cable to the DB-9 ports on the rear of the UPS and on the rear of your
computer.
• Install the MultiLink software—the software, installation instructions and the user manual are on the CD included
in the PowerSure PSA package.
For USB Communications (with operating system power management)
• Connect the USB cable provided with the UPS to the USB ports on the PSA and your computer. The PSA will
work automatically with the built-in power management software on Windows XP and 2000 or later.
• All USB models are compatible with Microsoft Windows 2000, Windows XP and Macintosh® OS 10.2 or later.

DIMENSIONS: in. (mm)

Fault Indicator
Green: Overload/
Overtemperature
Red:
UPS fault

!

Inkjet printers

This button controls output power to the connected
load and has three functions:

TURN THE UPS ON: Press and release the main ON/OFF
button to start the UPS. An audible alarm will sound briefly.

!

Plug this type of equipment into
black receptacles ONLY

6 hours to 90% of rated capacity,
after full discharge into resistive load

EN61000-3-3
ISTA Procedure 1A

TROUBLESHOOTING

TROUBLESHOOTING CHART

The information below indicates various symptoms a user may encounter in the event
the PowerSure PSA experiences a problem.
Use this information to determine whether external factors caused the problem. See
Troubleshooting Chart for suggested remedy.
1. The Fault indicator illuminates, indicating the UPS
Utility
detected a problem.
Indicator
2. An alarm sounds, alerting that the UPS requires
Fault
Battery
attention. The alarm can be silenced except for low
Indicator Indicator
battery, overload and overtemperature warning
conditions.
3. Utility and/or Battery indicators may be illuminated as
a diagnostic aid to the operator, as shown below:

If the UPS fails to operate properly, turn off the unit and repeat the steps in the Installation section of this manual. If the problem persists, refer to the chart below:
Problem

UPS
will
not
start

GUIDE TO STATUS INDICATORS
Fault
Indicator

Utility
Indicator

Green
ON

—
—

—

—

—

Battery
Indicator

—
—

Green
Flashing

—
Green
ON

Green
ON

—

Green
ON

—

Red
Flashing
Red
ON

UPS is operating on battery; beep
every 10 seconds.

Green
ON

Battery test has been initiated; no
beep.

Amber
Low battery warning; beep every
Flashing half-second.
Green
ON

Green
ON

Green
ON

—

Overload warning, load is >100%;
beep every half-second.

—

Overload shutdown, load exceeds
UPS capacity (110%); continuous
beep.

—

Overtemperature (overtemp)
warning; beep every 5 seconds
(Normal mode).
Green
ON

Green
ON
—

UPS starts
on battery,
but will
not switch
to AC

Overtemperature (overtemp)
warning; beep every 5 seconds
(Battery mode).

—

Overtemperature (overtemp)
shutdown; long beep every
5 seconds.

—

UPS is on, fault warning;
continuous beep.

—

UPS has failed & shut down;
continuous beep.

Solution

Overload/Short
Circuit

Check the circuit protector on the rear of the
UPS. If it is tripped, reset it and restart the
UPS.
For further help, call your local dealer,
Liebert representative or the Liebert
Worldwide Support Group.

Battery disconnected
or is completely
discharged

Check for proper connection of battery or
batteries.

UPS not plugged in

Plug in the power cord securely.

Circuit protector
tripped

Reset the circuit protector and restart the
UPS.

Power not available
at utility receptacle

Have the utility checked by a qualified
electrician.

Input voltage
below threshold

Wait until the voltage rises to an appropriate
level or have the utility checked by a
qualified electrician.

AC overvoltage

Wait until voltage lowers to an appropriate
level or have the utility checked by a
qualified electrician.

Overload/Short
Circuit

Amber
Battery needs to be replaced; long
Flashing beep every minute.

—
Green
Flashing

Normal operation with utility power
present; no beep.

—

Green
ON

Diagnosis/
Audible Alarm

Cause

UPS
shuts
down,
Fault
Indicator
lit

Site Wiring
Fault
Indicator
illuminated
UPS not
providing
expected
back-up
time

Check the circuit protector on the rear of the
UPS. If it is tripped, reset it and restart the
UPS.
If the problem persists, disconnect some of
the equipment from your UPS—the total
wattage of your equipment must not exceed
the capacity of the UPS.
For further help, call your local dealer,
Liebert representative or the Liebert
Worldwide Support Group.

Internal UPS fault

High temp shutdown

Make sure that the UPS is operating in 32°F
to 104°F (0°C to 40°C) and that it has
adequate ventilation.

MultiLink shutdown

Consult the MultiLink user manual or contact
your LAN administrator.

Line-neutral
reversal,
Poor ground
connection

Have the utility checked by a qualified
electrician.

Overload

Reduce load.

Battery not charged
due to a recent
outage

Recharge battery.

Battery needs to be
replaced

Replace battery.

MAINTENANCE

BATTERY REPLACEMENT

The PowerSure PSA UPS requires very little maintenance. Follow these practices to
prevent problems.

Replacement requires removing the battery cover plate on the bottom of the UPS. No
tools are needed.

CLEANING THE UPS

To replace the batteries:

The following will help ensure trouble-free operation for years:
• Vacuum dust from the ventilation intake occasionally.
• Wipe the cover periodically with a dry cloth.
MAINTAINING BATTERIES
The batteries are valve-regulated, nonspillable, lead acid and must be kept charged to
retain their design life. The UPS continuously charges the batteries when connected to
the utility supply, even while the UPS is switched off.
When storing the UPS, it is recommended to plug in the UPS for at least 24 hours every
four to six months to ensure full recharge of the batteries.

1. Remove the battery
cover plate on the
back/bottom of the
UPS (Figure 1).
2. Pull the white tabs
towards you to
remove the battery
from the UPS
(Figure 2).

Figure 1

Figure 2

3. Disconnect the insulated connectors
from the battery terminals (Figure 3).
4. Insert a new battery
pack, and push the
connectors onto the
battery terminals
(black to black & red
to red) (Figure 4).

Figure 3

Figure 4

BATTERY REPLACEMENT

CAUTION

A battery can present a risk of electrical shock and high short circuit
current. The following precautions should be observed before replacing
the batteries:
• Remove rings, watches, and other metal objects.
• Do not lay tools or other metal objects on top of the batteries.
• If the battery replacement kit is damaged in any way or shows signs
of leakage, contact your local dealer or Liebert representative immediately.
• Do not dispose of batteries in a fire. The batteries may explode.
• Dispose of old batteries according to local codes.

This UPS is equipped with internal “hot swappable” batteries that the user can replace
without shutting down the UPS or connected loads.

NOTE

Caution should be exercised when replacing the batteries because the
load is unprotected from disturbances and power outages during this
procedure.

NOTE: There may be a small spark at the battery terminals when reconnecting
the connectors. This is normal and will not harm you or the UPS.
5. Push the battery
pack into the UPS
(Figure 5).
6. Reattach the battery
cover plate
(Figure 6).

Figure 5

Figure 6

DISCONTINUED
PRODUCT

!

PRODUCT WARRANTY REGISTRATION
To register for warranty protection:
• Visit the Quick Links section of our
Web site at:
http://www.liebert.com
• Click on Product Warranty
Registration and fill in the form.

If you have any questions, please
contact us at:
US: 800-222-5877
Outside the US: 614-841-6755
upstech@liebert.com
SL-23270QS (9/03) Rev. 0



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