Loopcomm Technology LP-9318A High Power 802.11B/G/N Outdoor Wireless AP Router(1T1R) User Manual 20131107x

Loopcomm Technology,.Inc. High Power 802.11B/G/N Outdoor Wireless AP Router(1T1R) 20131107x

Users Manual

UserManualVer1.0.0Ⓒ2013/9
1Contents INTRODUCTION..............................................................................................................................................................3GETTING STARTED.......................................................................................................................................................3Package Contents........................................................................................................................................................3LED Indicators..............................................................................................................................................................4Inside Panel..................................................................................................................................................................4Power over Ethernet (PoE) Adapter..........................................................................................................................5MOUNTING INSTRUCTIONS.......................................................................................................................................6Desktop Mounting (Indoor).........................................................................................................................................6Wall Mounting...............................................................................................................................................................6Pole Mounting...............................................................................................................................................................7PLUG AND PLAY SETUP GUIDE................................................................................................................................8ADDITIONAL SETTINGS.............................................................................................................................................10Accessing the Settings Menu...................................................................................................................................10Open your Web Browser...........................................................................................................................................10Welcome to the Smart Setup Wizard......................................................................................................................11Set the System Clock................................................................................................................................................11Wireless Network ID..................................................................................................................................................12Wireless Network Security........................................................................................................................................12Setup Summary..........................................................................................................................................................14WIRELESS SETTINGS.................................................................................................................................................15Basic Settings.............................................................................................................................................................15Security........................................................................................................................................................................17Wi-Fi Protected Setup (WPS)..................................................................................................................................17WDS Settings.............................................................................................................................................................19Antenna Settings........................................................................................................................................................20Advanced Settings.....................................................................................................................................................20SMART FEATURES......................................................................................................................................................21Access Schedule........................................................................................................................................................21User Access Control..................................................................................................................................................21Wireless Coverage Controls.....................................................................................................................................22IP SETTINGS.................................................................................................................................................................23MANAGEMENT FEATURES.......................................................................................................................................25System Status.............................................................................................................................................................25Network Statistics.......................................................................................................................................................25System Clock..............................................................................................................................................................25Upgrade Firmware.....................................................................................................................................................25
2Save and Reload Settings........................................................................................................................................27Password Settings.....................................................................................................................................................27TECHNICAL SPECIFICATIONS.................................................................................................................................28DEFAULT SETTINGS...................................................................................................................................................28TROUBLESHOOTING AND SUPPORT INFORMATION.......................................................................................28TROUBLE SHOOTING.................................................................................................................................................29WARRANTY AND REGULATORY INFORMATION................................................................................................32
3INTRODUCTION ThankyouforpurchasingthisLoopcommproduct.AtLoopcommwestrivetoprovideyouwiththehighestqualityproductsthroughinnovationandadvancedtechnology.WeprideourselvesondeliveringEmail:service@loopcomm.comCall:+886‐2‐8686‐9685Web:http://www.loopcomm.com GETTING STARTED Package Contents Checktomakesureyouhaveallthecontentswithinyourpackage: HighPowerWirelessNAccessPoint 30ftPoweroverEthernetCable StandardEthernetCable PowerAdapter MetalDesktopStand MetalPoleMountingClamp PlasticPoleMountingTie CDwithUser’sGuide
4LED Indicators Power: Whenlit,thepowerison.Wireless Activity: BlinksrapidlywhenwirelessdatatrafficispassingthroughtheProAccessPoint.Main: ShowstheconnectionstatusoftheNetworkportonthePoEAdapterSec.:Showstheconnectionstatusanddataactivityofyourlocalnetwork(networkdevicesconnectedtotheProAccessPoint. Inside Panel a. Optional External Antenna Port: RJ‐SMAantennaconnector.CompatiblewithallantennaswithRP‐SMAconnectors.Upgradabletohighgainantennasformorerange.SeetheExternalAntennaconfigurationsectionforsetupprocedures.b. PoE Port: PoweroverEthernetcapableRJ‐45portusedtoconnecttheProAccessPointtotheincludedPoEAdapterforpoweranddataconnectivity.c. LAN Port: RJ‐45portusedtoconnectadditionalnetworkdevicestotheProAccessPoint.
5Power over Ethernet (PoE) Adapter a. Power Adapter Port: ConnecttheincludedpoweradaptertothePoEadapterportforpoweringtheProAccessPoint.b. AP Port: ConnectaPoEcablebetweenthePoEAdapter’sAPportandthePoEportontheProAccessPointtoprovidepoweranddatatotheProAccessPoint.c. Network Port: Connectstoanavailableportonanetworkswitchorrouter’sLANport.d. Reset Button: TheeasytoaccessresetbuttonislocatedonthebackofthePoEAdapter.PressingtheresetbuttonwillreboottheProAccessPoint.ToresettheProAccessPointtodefaultsettings,holdtheresetbuttondownfor5‐10secondsandrelease.
6MOUNTING INSTRUCTIONS Desktop Mounting (Indoor) a. Placethestandinanoptimumlocation.b. SecuretheLP‐9318AontothedesktopmountbyslidingitdownontotheLshapeddesktopmount.c. Positionthecablessothattheyareneatlytuckedandnotobstructingthestand Wall Mounting a. PlacetheLP‐9318Aagainstthewall,useapencilandmarktwolocationsthroughthemountingholeonthewall.b. RemovetheLP‐9318Aandsecurelydrilltwoscrewswhereyou’vemarkedonthewall.screwswhereyou’vemarkedonthewall.andthewallsotheLP‐9318Acanslidebemountedontothescrews.c. MounttheLP‐9318AontothesecuredscrewsandadjustthescrewsifneededtosecuretheAccessPointtothewall.
7Pole Mounting a. PlacetheLP‐9318Aagainstthepole. b. Usetheincludedhoseclamporplastictieandsecureitthroughthesmallerholelocatedonthebottomofthemountingbracket.Useascrewdrivertotightentheclampuntiltheadapterissecurelymountedtothepole.
8PLUG AND PLAY SETUP GUIDE Connect your Pro Access Point to your Router a. OpenthelidoftheAccessPointandcheckthatthePoEcableissecurelyfastenedtotheMain port b. LocatethePoEAdapterandconnectthe30ftPoEcabletothePOE port onthePoEadapterc. LocatethepoweradapterandconnectoneendtoapoweroutletandtheotherendtotheDC port onthePoEadapter.d. LocatetheshorternetworkcableandconnectoneendtotheLAN port onthePoEadapterandtheothertoyourrouter’snetwork(LAN)port,oranetworkswitch.Note: Use only Ethernet cables that do NOT support PoE for this connection.e. Allowupto2minutesfortheProAccessPointtoconfigureitselftoyournetwork.(DHCPNetworksOnly) Connect your PC to the Pro Access Point Connecting Wirelessly: WithyourPCorMac,scanforavailablewirelessnetworksandlocatethewirelessnetworkfortheProAccessPoint:BydefaulttheProAccessPointwillhaveaSSIDwiththename:Loopcomm_AP. ThedefaultWPAsecuritykeyis:loopcommwifi. Wired Connections:
9AttachanywireddevicestotheProAccessPointusingEthernetcables.YourPlugandPlaysetupisnowcomplete.YoumaynowusetheProAccessPointtoaccessyournetwork.
10ADDITIONAL SETTINGS Accessing the Settings Menu ToaccessthesettingsmenuforadditionalchangestotheconfigurationofyourAccessPoint,youwillneedtoaccessthesettingsmenu.ThesettingsmenuwillallowyoutochangeallfeaturesandsettingsfortheAccessPoint.Toaccessthesettingsmenufollowtheinstructionsbelow:a. ScanforavailablewirelessnetworksonyourPCandconnecttothefollowingnetwork: b. TheSettingsMenucanNOTbeaccessedwithawiredconnectiontotheProAccessPoint.YourcomputermustbeconnectedtowithawirelessconnectiontotheProAccessPoint. Open your Web Browser a. Openyourwebbrowserb. Typein:http://setup.loopcomm.comintothewebaddressbarc. Ifthewebmenufailstoopen,thentypeinthefollowingIPaddressintoyourwebaddressbar:http://192.168.1.240
11Welcome to the Smart Setup Wizard Whenthewebmenuappears,clickStart tocontinuetothenextpage.Thewizardwillguideyouthroughthesetupofyour:1. SystemClock2. WirelessNetworkSSID3. WirelessNetworkSecurityKeyClickStart tobegin Set the System Clock TheSystemClockisusedforsystemlogsandsettingschedulesforInternetaccess.ClickSynctosynchronizetheSystemClockwiththetimeonyourcomputer.ClickNexttoContinue
12Wireless Network ID TheIDofyourWirelessNetworkis:Loopcomm_APTochangeit,enteranewnameintheSSIDfield.UsersconnectingwirelesslytotheAccessPointwillusethisIDtoidentifyyourwirelessnetwork.ClickNexttocontinue. Wireless Network Security ThedefaultSecurityKey(WPA)ofyourwirelessnetworkis:loopcommwifi Tochangeit,enteranewkeyintheSecurityKeyfield.Thekeymustbeatleast8characterslong.
13ClickNexttoapplyyoursettings.TheAccessPointwillreboot.Thisprocessmaytakeupto2minutes.Donotrefreshthewebpage.Thepagewillautomaticallyreloadwiththeconnectionstatus.
14Setup Summary TheSetupSummaryprovidesyouwithinformationregardingyourcurrentsettings.Ifyouhavewirednetworkdevices,youmayattachthemtothewiredportsonthebackoftheAccessPointforadditionalwiredconnectivity.ForinformationonadditionalsettingsandconfigurationsforyourProAccessPoint,continuetothenextsection.
15WIRELESS SETTINGS Basic Settings TheWirelessBasicSettingspageallowsyoutoadjustsettingsforyourwirelessnetwork.ThesesettingsareforadjustingtheAccessPointafteryouhavealreadygonethroughtheSmartSetupWizardandwishtoadjustyourcurrentconfigurations. Disable Wireless LAN Interface: Turnsoffallwirelessaccess. Band: AllowsyoutosetupaccessunderaspecificcombinationofWi‐Fispeedstandards. Broadcast SSID: DisablingthebroadcastingofyourSSIDwillmakeitsooutsideuserscannotseeyournetworkwhentheyscanforwirelessnetworks.UsersmustmanuallyentertheSSIDtoconnect. Data Rate: Adjustthespeedofyourwirelessnetwork.ItisrecommendedthatyouuseAutoforthisselection. SSID of Wireless network: ThisisthenameofyourWirelessnetworkandthenamethatuserswillscanfortoconnectwirelessly. Multiple SSID: Youmayaddoneadditional(SSID)toyouWirelessnetwork.TheadditionalSSIDcanhaveitsownsecurity,bandanddataratesettings.YoumayrestrictusersforspecificSSIDsorprovideaccessonlytosomeuserswithlowerbandwidthbychangingtheband.(i.e.onlyallow802.11baccesstospecificusers) Channel Width: Wi‐Fioperatesintwoseparatechannelwidths,20Hzand40Hz.20Hzallowsoperationonchannels1‐11,while40Hzis5‐11.40Hzallowsforfasterspeeds.Selectthechannelwidthyouwishtouseforyournetwork. Control Sideband: Thisrelatestothechannelnumberusedforyourwirelessnetwork.Anupperbandrepresentshigherchannelsandviceversa. Channel Number: Thechannelnumberusedforyourwirelessnetwork.Ifthereareotherwirelessnetworksusingthesamechannel,thismaycauseslowerperformance.Youmayadjustthechannelheretoattempttoimproveperformancethroughlessinterference. WMM: Prioritizesaudioandvideocontentgoingoveryourwirelessnetwork. Associated Clients:
16DisplaysallwirelessconnectionstotheProAccessPoint
17Security Wirelesssecurityallowsyoutochangethesecuritytype,password/keyandformatofyourwirelessnetworksecuritysettings.Note:ThesecuritykeyyouselectmustbeusedbyallcomputersanddevicesconnectingtotheAccessPointwirelessly.Usingthedropdownmenu,youcanselectwhichnetworkyouwishtoconfigureandadjustthesecuritysettingsfor(standardwirelessnetworkorthemultipleSSIDnetwork).FormoreinformationonthedifferencesbetweenthetypesofWi‐Fisecurityavailable,pleasechecktheLearningCenteroftheLoopcommwebsite:http://www.loopcomm.comNote:WEP64bitand128bitsecurityisamoreprimitiveWiFisecurityencryptiontypeandlimitswirelessperformanceandspeedfromtheAccessPoint.ItisrecommendedtouseWPAorWPA2asyourencryptiontype.Note:SomeolderWindowsXPcomputers(PreServicePack3)maynotsupportWPA2. Wi-Fi Protected Setup (WPS) WPSisaWi‐FifeaturecreatedtomakeWi‐Fisetupsimplerandeasier.Somewirelessdevicesandadapterssupportthisfeaturewithvaryingnames(i.e.onetouchsetuporWPS).YoumayenableWPSsetupherebyselectingthetypeofWPSsetupyouwishtouse.TheAccessPointsupportsalltypesofWPSsetup:
18Push button:YoumaypushtheWPSbuttononthewebmenu.TheAccessPointdoesnothaveaphysicalWPSbutton.
19WDS Settings WirelessDistributionSystem(WDS)allowsyoutousetheAccessPointtowirelesslyconnecttootherProAccessPoints.ItallowsawirelessnetworktobeexpandedwithouttheuseofEthernetcables,similartohowarepeaterworks.InWDSmode,theAccessPointcanfunctionasaMainAccessPointwhichisconnectedtoanetworkusingacable,oritcanbeaRelayAccessPointwhichiswirelesslyconnectedtotheMainAccessPoint.ToconfigureWDSmodeyouwillneedtoadjustthesettingsforthefollowingfields:a. Enable WDS: FirstyoumustenabledtheWDSfunctiontouseit.b. MAC Address: EntertheMACaddressoftheProAccessPointthatyouwishtoconnectto.IfyouareconfiguringtheMainAccessPointthenyouwouldneedtoenterthe“RelayAccessPoint’s”MACAddresshere.The“RelayAccessPoint”AccessPoint’s”MACAddresshere.The“RelayAccessPoint”c. Comment: Provideacomment,suchas“MainAccessPoint”toeasilyrememberwhichAccessPointbelongstowhichMACAddressentry.d. Band: Selectthewirelessbandyouwishtooperateon.e. Wireless Network (SSID): EnterthewirelessSSIDofyourAccessPoint.EnsurethatallWDSAccessPointshaveuniqueSSID’s.DonotusethesameSSIDfortwoseparateAccessPoints.f. Channel: EnsurethatallProAccessPoints,MainorRelayoperateonthesamewirelesschannel.g. DHCP: WDSmoderequiresthatyouhaveastaticIPaddressforyourAccessPoint.EnterastaticIPaddressforyourAccessPointbyselecting“Disable”undertheDHCPfield.h. IP Address: TheIPaddressoftheProAccessPointshouldbeonthesameIPaddresssubnetastheMainorRelayAccessPoints.Forexample,ifthenetworkyouareconnectedtohasanIPaddressrangeof192.168.1.100–192.168.1.200,thentheIPaddressoftheProAccessPointshouldalsobe192.168.1.1xx.i. Subnet Mask: ThesubnetmaskfortheProAccessPointshouldbethesameasthenetworkyouareconnectingto.(i.e.255.255.255.0)j. Default Gateway: ThisentryistypicallytheIPaddressofyournetworkrouter.(i.e.192.168.1.1)
20Antenna Settings TheAccessPointincludesaninternalHighGainAntenna,however,ifyouwishtouseanexternalantennainsteadoftheinternalantenna,youmayactivatetheExternalAntennaporthere.TheExternalAntennaPortisaRP‐SMAportandacceptsRP‐SMAantennaconnections.Itiscompatiblewithmosthighgainantennas.ItisimportantthatyouattachtheexternalantennatotheExternalAntennaPortBEFOREactivatingtheExternalAntennaPorttoavoiddamagetotheProAccessPoint.Afteryouhaveattachedtheexternalhighgainantenna,selecttheExternalAntennaselectionunderActiveAntennaandclickApply.AftertheAccessPointreboots,yourexternalantennawillbeactiveandreadyforuse. Advanced Settings ItisrecommendedthatonlyexpertsinWi‐FiconfigurationadjusttheadvancedwirelesssettingsfortheAccessPoint.Thesesettingsallowyoutocontrolthedetailsofyourwirelessnetworkconfiguration.
21SMART FEATURES TheAccessPointprovidesyourwirelessnetworkwithSmartFeaturesthathelptoprovideconvenienceandprotectionforyourwirelessnetwork.TheSmartFeaturesallowyoutocontrolaccesstoyourwirelessnetworkthroughon/offschedules,specificuserauthorizationsaswellasthroughthesizeofyourwirelesscoverageforyourwirelessnetwork.Note:ThesesettingsonlyapplytousersconnectingthroughtheProAccessPointtoyournetwork. Access Schedule YoucansetascheduleforwhenyourWi‐FiisenabledordisabledthroughtheAccessSchedulefeature.Todoso:a. EnableAccessScheduleb. SelectwhichdaysyouwishforyourWi‐Fitobeavailablec. SelectthetimeframeduringthatdaythatyouwishforWi‐Fitobeavailabled. ApplyChanges Note:MakesureyouhavealreadyconfiguredyourTimeZoneSettingsinorderforyourscheduletoworkcorrectly.TimeZoneSettingscanbeadjustedfromthewebmenuunderManagement>TimeZoneSettings. User Access Control UserAccessallowsyoutodenyaccessorallowaccesstospecificusersconnectingwirelesslytoyourwirelessnetwork.EachnetworkingdevicehasauniqueaddresscalledaMACaddress(a12digithexnumber).ByinputtingtheMACaddressintothefield,youcandefinewhetherthatdeviceisallowedintoyournetworkornotallowed.WhenenteringtheMACaddress,onlyenteralpha‐numericalcharacters(i.e.A1B233C45566).
22Wireless Coverage Controls AdjusttheoutputpoweroftheProAccessPointtocontrolthecoveragedistanceofyourwirelessnetwork.Forasmallercoverageareayoucanselectaloweroutputpower.Forthemaximumwirelesscoverageselectthe100%selection.Notethatifyouselectaloweroutputpower,yourconnectiontoyourHomeNetworkwillalsodecreaseinrange.Sobecarefulandtestyoursignalstrengthaftereachadjustment.
23IP SETTINGS IP Address: TheIPaddressoftheAccessPoint. Subnet Mask: ThesubnetoftheAccessPoint. Default Gateway: TheAccessPointtoanothernetwork,normallytheAccessPointoryourrouter. DHCP: TheAccessPointincludesa‘Smart’AUTO DHCP featuretohelpmanagetheIPaddresseswithinyourwirelessnetworkandwithyourrouter.WhentheAccessPointisconnectedtoyourhomenetwork/routerthoughtthe‘Network’porttheAUTODHCPwilldeterminewhetheritcanreceiveanIPaddressfromyourrouter.IfitcanitwillautomaticallyswitchtoaclientandallowyourroutertoassignitanIPaddress.However,whenthereisnoconnectionavailable,theAccessPointwillactasaDHCPServer.YoumayalsomanuallycontroltheIPsettingsoftheAccessPointbychoosing,Client,ServerorDisabledfromtheDHCPdropdownmenu.Thisisonlyforadvancedusers. DHCP Client Range: TherangeofIPaddressestheAccessPoint’sDHCPserverwillassigntousersanddevicesconnectingtotheAccessPoint. Disabled / Static DHCP:IfyournetworkrequirestheuseofmanualIPaddressassignments,selectthisoption.YoumaymanuallyentertheIPaddresssettingsoftheAccessPointsoitreflectsthecorrectaddressestoworkwithyourspecificnetwork.Note:InStaticIPmode,thesetupURL:http://setup.loopcomm.comwillnolongerwork.YouwillneedtomanuallyentertheIPaddressoftheAccessPointtoaccessthesetupmenuinthefuture.Domain Name: TheDomainNameallowsyoutochangetheURLwhichisusedtoaccesstheSetupMenufortheAccessPoint.Forexample,enteringhttp://setup.loopcomm.comintoyourwebbrowserwhileconnectedtotheAccessPoint,willguideyoutotheWebmenufortheAccessPoint.BychangingtheDomainName,youwillchangetheURLenteredtoaccesstheWebmenu.IfyouforgettheDomainNameyouenteredandcannolongeraccesstheWebmenu,thenyouwillneed
24toresetyourAccessPointtodefaultsettingsbyholdingdowntheresetbuttononthebackpanelfor5‐10seconds.
25MANAGEMENT FEATURES TheManagementfeaturesontheAccessPointallowyoutoviewthestatusofyourAccessPointandyourwirelessnetwork. System Status TheAccessPointSystemStatuspageprovidesfullinformationregardingthesystem,wirelessnetworkandconfigurationsaswellasthecurrentIPsettingsoftheAccessPoint.Thispageisoftenusedtocheckthehealthofyourwirelessnetworkandthelinktoyourhomerouter/network. Network Statistics TheNetworkStatisticspageprovidesdetailedtrafficdataforeachconnectiontype.ViewthispagetoseetheamountoftrafficgoingthroughtheAccessPoint’swiredorwirelessconnections. System Clock MaintaintheinternalclockfortheProAccessPointbysyncingwithyourcomputer’stime.Yoursystemclocksettingsneedtobeaccurateinorderforsystemlogsandwirelessaccessschedulestoworkcorrectly. Upgrade Firmware TheAccessPointusesinternetsoftware(firmware)tooperate.Intheeventthatanewfirmwarefileisavailableyoumayupdateithere.DuringtheupgradeprocessDONOTpoweroffthedevicetoavoiddamagetotheAccessPoint.TocheckfornewfirmwareclicktheCheckbutton.Ifanewfirmwareisavailableyouwillbegiventheoptiontoinstall.
26Tomanuallyupgradeyourfirmware:a. Downloadthefilefromthehttp://www.loopcomm.com/supportwebsiteandrememberthelocationwhereyousavedit.FirmwarefilesmayalsobeprovidedbyLoopcommsupportreps.b. ClickBrowseandlocatethefile.c. ClickUploadtobeginupgrading.Note:Firmwarefilesnormallyhavea.binfileextension.
27Save and Reload Settings Savingyourcurrentsettingsallowsyoutoback‐upyourcurrentsettingswhichmaybereloadedatalatertime.Thisfeaturemaybeusefulfortestingnewfeaturesandsettingswithouthavingtoworryaboutreturningtoastableplatform.YoumayalsoresettheAccessPoint’ssettingstofactorysettingsbypressingReset.ByresettingtheAccessPointyouwillloseallpreviousconfigurationsandwillneedtoruntheSmartSetupWizardagaintoreconnecttoaHomeNetwork. Password Settings Bydefault,theAccessPointdoesnotrequireapasswordtologintothewebmenu.IfyouwishtoenableapasswordtoprotectunauthorizedaccesstothewebmenuandSmartSetupWizard,youmayenteronehere. Tosavecurrentsettings:a. ClickSaveb. Selectafilenameandlocation Toloadpreviouslysavedsettings:c. ClickBrowsed. Locatethepreviouslysavedsettingsfile e. ClickUploadtorestorethesettingstothesaved
28TECHNICAL SPECIFICATIONS DEFAULT SETTINGS ThedefaultsettingsforyourAccessPointarelistedhere.IfforsomereasonyouneedtoreturnyourAccessPointbacktodefaultsettings,holddowntheResetbuttononthebackpanelfor10seconds.TheProAccessPointwillresetbacktofactorysettingsaslistedbelow:IPAddress:192.168.1.240DHCP:AutoWebMenuAccess:http://setup.loopcomm.comSSID:Loopcomm_APSecurityKey(WPA/AES):loopcommwifi TROUBLESHOOTING AND SUPPORT INFORMATION Weareheretohelp.IfyouhaveanyissueswithyourAccessPointpleasecontactus.TocontactLoopcommTechnicalSupportuseoneofthefollowingmethods:Phone:+886‐2‐8686‐9685Email:service@loopcomm.comWeb:www.loopcomm.com/support
29TROUBLE SHOOTING Thetipsinthisguidearelistedinorderofrelevance.Trysolution(a)beforetryingsolution(b),etc. I entered setup.loopcomm.com and it failed to open the Web Menu. a. MakesureyourcomputerisconnectedtotheAccessPointwirelesslyandNOTusinganetworkcable.Ensurethepowerispluggedinandon.Trytoaccessthesetupmenuagain.b. Enterthefollowingwebaddressintoyourwebbrowser:http://setup.loopcomm.comc. Poweroff(unplugthepoweradapter)theProAccessPointandpoweritbackon.Tryagain.d. ResetyourAccessPointtodefaultsettingsbyholdingtheResetButton(locatedonthebackpanel)forten(10)secondsandtryagain.
30The Access Point is not functioning and the Power LED keeps blinking a. Thenetwork(Ethernet)cableyouareusingisnotcompatiblewiththeAccessPoint.ReplacethenetworkcablebetweenthePoEAdapterandyourrouter/switchwithaNon‐PoECable.Tip:HowtocheckwhetheryourcableisaPoEcableoraNon‐PoEcable:Checktheconnectortipofthenetworkcabletoseeifthereare4wiresor8wires.Non‐PoEcablesuseonly4wires.b. IfyouhaveacomputerornetworkdeviceattachedtotheLANportoftheProAccessPoint,checkthatthecableisaNon‐PoEcable.SomeunsupportedPoEdevicesmaycausepowerconflictswiththeAccessPoint. I do not have Internet access when connecting to the Access Point a. YourrouterororiginalnetworkmaynothaveInternetaccess.FirstchecktoseeifyouareabletoaccesstheInternetbyconnectingdirectlywithyourrouter.Ifyoucannot,thereisaproblemwithyourrouterthatneedstobefixedfirst.Ifyouareabletoaccesstheinternet,continuewiththefollowingtroubleshootingoptionsbelow.b. CheckthattheAccessPointiscorrectlyconnectedtoyourrouterornetworkswitch.TheroutershouldbeconnectedtotheNetworkPortonthePoEAdapter(NotdirectlytotheAccessPoint).ThePoEadaptershouldbeconnectedtotheAccessPoint’sPoEport.Aftertheconnectionhasbeenestablished,allowupto2minutesfortheAccessPointtoconfigureitselftoyourrouter’ssettings.c. YourroutermaybeusingStaticIPassignments.Ifso,youwillneedtoconfigureaStaticIPfortheAccessPoint.ConnectyourPCtotheAccessPointusinganEthernetcable.DisconnectyourPCfromanywirelessnetworksthatitmaybeconnectedto.Accessthewebmenuatsetup.loopcomm.comusingawebbrowser.AccesstheIPsettingsmenufromthelefthandnavigationbar.Select‘Disable’undertheDHCPdropdownmenuandenteranIPaddressthatmatchesyourrouter’sIPsettings.d. DetachthecablefromthePoEAdaptertoyourrouterandresetitbacktodefaultsettingsbyholdingdowntheresetbutton(redcircle)onthebackofthePoEAdapterfortheAccessPointfor5‐10seconds.Afterithasreset,reattachittoyourrouter’snetworkport.Allowupto2minutesfortheAccessPointtoreconfigureitselftoyournetworkandattempttoaccesstheInternetthroughtheAccessPoint’swiredorwirelessnetwork. My Access Point was working fine previously but now I can no longer access the Internet through the Access Point. a. Thesettingsonyourrouter’snetworkmayhavechangedoryoumayhavelostinternetconnectiononyourhomerouter.AnychangestotheDHCPsettingsofyourhomeroutermayaffecttheinternetconnectionoftheAccessPoint.Checkthesettingsonyourrouterandtryagain.b. ReboottheAccessPointbyunpluggingthePoEAdapter’spoweradapterandpluggingitbackin.Allowupto2minutesfortheAccessPointtoreconfigureitselftoyournetwork.Checktoseeifyourconnectionhasbeenreestablishedbyviewingawebsite.
31I can no longer access the Web Menu or the Access Point no longer responds. a. DoublecheckthatyouareconnectedtotheAccessPointandnottoyourhomerouter.DisconnectyourcomputerfromallwirelessnetworksandconnectbacktotheProAccessPoint’swirelessnetworkID(default:Loopcomm_AP)Trytoaccessthewebmenuagain.b. Ifyouareadvancedinnetworkingtroubleshooting,logontoyourhomerouter’swebinterface.LookfortheDHCPclientlistandtrytofindtheIPaddressofyourAccessPointassignedbyyourhomerouter.Onceyouhaveit,connecttotheAccessPointwirelessly.OpenyourwebbrowserandentertheIPaddressintotheaddressbar.c. ResettheAccessPointbacktodefaultsettingsandtrytheSmartSetupWizardagain.ToresettheAccessPointbacktodefaultsettings,holdtheResetButton(onthePoEAdapter)downforfive(5)toten(10)seconds.AftertheAccessPointhasfullyreset,connecttotheAccessPointwirelessly.LogintotheWebMenuathttp://setup.loopcomm.comandreconfigurethesettingsforyourAccessPoint. The connection through the Access Point seem slow. File transfers take a long time to transfer. a. Youmaybetoofarawayfromthewirelessnetwork.WirelessdatatransferspeedsdegradeasdistancesincreasebetweenyourcomputerandtheAccessPoint.b. YoumaybedownloadingfromtheInternetandnotwithinyourlocalnetwork.FilestransferredthroughtheInternetarelimitedbyyourISPspeedandthedatadownloadspeedsfromthewebsitethatyouaredownloadingfrom.c. YourcomputermaybeusinganolderWi‐Fiadapterwithlowerspeedlimits(802.11b/g)d. YoumayhaveinterferenceonthewirelesschannelthattheAccessPointiscurrentlyusing.Trychangingthechannelofyourwirelessnetwork. The range from the Access Point seems low. a. Checktoseethatyourwirelessoutputsettingsareat100%.GototheWebMenu,WirelessSettingsandchecktheAdvancedSettings.Makesuretheoutputpowerisat100%.b. YourAccessPointmaybeinstalledinapoorlocation.AvoidsettingupyourAccessPointinareaswithhighinterference,suchas,nearfridges,microwaves,metallicobjectsandlowsurfaces.InstalltheAccessPointinahigherlocationifpossible.c. ChecktheconnectionsoftheAntennastotheAccessPoint.Tightenthemifnecessary.d. AdjustthedirectionoftheAccessPointindifferentangles.Theinternalantennaisahighpowerdirectionalantennaandwillrequireadjustingtofindtheoptimalorientation. My Wireless Access Schedule is being erratic and not working at the correct times. YouneedtoadjustyourTimeZoneSettingsfromtheManagementWebMenupage. WiFi Protected Setup (WPS) is not working. Push button configuration does not detect the connection. TheAccessPointsupportsWPSconnectionshoweversomecompaniesmayuseproprietarycodefortheirownpushbuttonconfigurations.TryconnectingusingtheWindowswirelessutilityorMacwirelessutilityinstead.
32WARRANTY AND REGULATORY INFORMATION The Loopcomm Technology Limited Warranty Warranty Period: TheLoopcommLimitedWarrantyisforone(1)yearfromthedateofpurchasefornewproducts.RefurbishedproductscarrytheLimitedWarrantyforthirty(30)daysafterthedateofpurchase. Guarantee: LoopcommwarrantstotheoriginalpurchaserthatthehardwareofthisLoopcommproductshallbefreeofdefectsindesign,assembly,material,orworkmanship. Conditions: TheLoopcommLimitedWarrantyisforrepairorreplacementonlyatthesolediscretionofLoopcomm.Loopcommdoesnotissueanyrefundsforpurchasedproduct.IntheeventthatLoopcommisunabletorepairorreplaceaproduct(i.e.discontinuedproduct),LoopcommwillofferacredittowardthepurchaseofasimilarproductofequalorlesservaluedirectfromLoopcomm.AnyrepairedorreplacementproductswillbewarrantedfortheremainderoftheoriginalWarrantyPeriodorthirty(30)days,whicheverislonger.Loopcommreservestherighttodiscontinueanyofitsproductswithoutnotice,anddisclaimsanylimitedwarrantytorepairorreplaceanysuchdiscontinuedproduct.Loopcommreservestherighttoreviseormakechangestothisproduct,itsdocumentation,packaging,specifications,hardware,andsoftwarewithoutnotice.IfanyportionoftheLoopcommLimitedWarrantyisfoundtobeunenforceable,itsremainingprovisionsshallremainineffect.AllcostsofshippingtheproducttoLoopcommshallbebornesolelybythepurchaser. Limitations: INNOEVENTSHALLLoopcommLIABILITYEXCEEDTHEAMOUNTPAIDBYYOUFORTHEPRODUCTFROMDIRECT,INDIRECT,SPECIAL,INCIDENTALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHEPRODUCT,ITSACCOMPANYINGSOFTWARE,ACCESSORIESORITSDOCUMENTATION.TheLoopcommLimitedWarrantydoesnotapplyif:(a)theproductassemblyhasbeenopenedordamaged,(b)theproductoritssoftwareorfirmwarehasbeenalteredormodified,(c)theproducthasnotbeenusedandinstalledinaccordancetoLoopcomm’instructions,(d)theproducthasbeensubjectedtomisuse,ornegligence.Loopcommdoesnotguaranteethecontinuedavailabilityofathirdparty’sserviceforwhichthisproduct’suseoroperationmayrequire.TheLoopcommLimitedWarrantydoesnotprotectagainstactsofGod,vandalism,theft,normalwearandtear,obsolescenceandenvironmentaldamagessuchas,butnotlimitedto,weatherandelectricaldisturbances.TheLoopcommLimitedWarrantyisthesolewarrantyforthisproduct.Therearenootherwarranties,expressedor,exceptrequiredbylaw,implied,includingtheimpliedwarrantyorconditionofquality,performancemerchantability,orfitnessforanyparticularpurpose.
33How to Claim Warranty: Intheeventthatyouhaveaproblemwiththisproduct,pleasegotowww.loopcomm.comtofindhelponsolvingyourproblem.Intheeventthatyoucannotandneedtofileawarrantyclaim,pleasecallLoopcomm’CustomerServiceorvisitwww.loopcomm.comtofilloutaReturnAuthorization(RMA)formandobtainaReturnAuthorization(RMA)number.AdatedproofoforiginalpurchaseandtheRMAnumberisrequiredtoprocesswarrantyclaims.YouareresponsibleforproperlypackagingandshippingtheproductatyourcostandrisktoLoopcomm.ThebearerofcostrelatedtoshippingrepairedorreplacedproductbacktothepurchaserwillbeatthesolediscretionofLoopcommanddeterminedbasedonthedetailsofeachRMAcase.CustomersoutsideoftheUnitedStatesofAmericaareresponsibleforallshippingandhandlingcostsincludingcustomduties,taxesandallotherrelatedcharges. Technical Support: TheLoopcommLimitedWarrantyisnotrelatedtotheterms,conditionsandpoliciesofLoopcomm’TechnicalSupportofferings.Forquestionsregardingsupport,pleasecontactservice@loopcomm.com
34Regulatory Information FCC Statement and Declaration: LoopcommdeclaresthatthisdevicecomplieswithPart15oftheFCCRulesandRegulations.Operationofthisdeviceissubjecttothefollowingtwo(2)conditions:(1) Thisdevicemaynotcauseharmfulinterference(2) Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.FCC Notice: ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotryandcorrecttheinterferencebyoneormoreofthefollowingmeasures: Reorientorrelocatethereceivingantenna. Increasethedistancebetweentheequipmentandthereceiver. Connecttheequipmenttoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected. Consultthedealeroranexperiencedradio/TVtechnicianforhelp.  FCC Caution and Safety Notices: Anychangesormodifications(includingtheantennas)madetothisdevicethatarenotexpresslyapprovedbythemanufacturermayvoidtheuser’sauthoritytooperatetheequipment.Thisdeviceanditsantenna(s)mustnotbeco‐locatedoroperatinginconjunctionwithanyotherantennaortransmitter.Avoiduseofthisproductnearwaterorduringanelectricalstormastheremaybearemoteriskofelectricalshockfromlighting.Thisproductmaycontainlead,knowntotheStateofCaliforniatocausecancer,andbirthdefectsorotherreproductiveharm.Washhandsafterhandling.ThisdevicemustalwaysbeusedwithaListedComputerordevice.RFRadiationExposureandHazardStatement: To ensure compliance with FCC RF exposure requirements, this device must be installed in a location such that the antenna of the device will be greater than 20 cm (8 in.) away from all persons. Using higher gain antennas and types of antennas not covered under the FCC certification of this product is not allowed. Installers of the radio and end users of the product must adhere to the installation instructions provided in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Non‐modificationStatement: Use only the integral antenna supplied by the manufacturer when operating this device. Unauthorized antennas, modifications, or attachments could damage the TI Navigator access point and violate FCC regulations. Any
35changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. DeploymentStatement: This product is certified for outdoors deployment only. Do not install or use this product indoor.

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