Loopcomm Technology LP-9318A High Power 802.11B/G/N Outdoor Wireless AP Router(1T1R) User Manual 20131107x

Loopcomm Technology,.Inc. High Power 802.11B/G/N Outdoor Wireless AP Router(1T1R) 20131107x

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LP 9318A User Manual HTML Version

Users Manual

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UserManual

Ver1.0.0

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Contents

INTRODUCTION..............................................................................................................................................................3

GETTING STARTED.......................................................................................................................................................3

Package Contents........................................................................................................................................................3

LED Indicators..............................................................................................................................................................4

Inside Panel..................................................................................................................................................................4

Power over Ethernet (PoE) Adapter..........................................................................................................................5

MOUNTING INSTRUCTIONS.......................................................................................................................................6

Desktop Mounting (Indoor).........................................................................................................................................6

Wall Mounting...............................................................................................................................................................6

Pole Mounting...............................................................................................................................................................7

PLUG AND PLAY SETUP GUIDE................................................................................................................................8

ADDITIONAL SETTINGS.............................................................................................................................................10

Accessing the Settings Menu...................................................................................................................................10

Open your Web Browser...........................................................................................................................................10

Welcome to the Smart Setup Wizard......................................................................................................................11

Set the System Clock................................................................................................................................................11

Wireless Network ID..................................................................................................................................................12

Wireless Network Security........................................................................................................................................12

Setup Summary..........................................................................................................................................................14

WIRELESS SETTINGS.................................................................................................................................................15

Basic Settings.............................................................................................................................................................15

Security........................................................................................................................................................................17

Wi-Fi Protected Setup (WPS)..................................................................................................................................17

WDS Settings.............................................................................................................................................................19

Antenna Settings........................................................................................................................................................20

Advanced Settings.....................................................................................................................................................20

SMART FEATURES......................................................................................................................................................21

Access Schedule........................................................................................................................................................21

User Access Control..................................................................................................................................................21

Wireless Coverage Controls.....................................................................................................................................22

IP SETTINGS.................................................................................................................................................................23

MANAGEMENT FEATURES.......................................................................................................................................25

System Status.............................................................................................................................................................25

Network Statistics.......................................................................................................................................................25

System Clock..............................................................................................................................................................25

Upgrade Firmware.....................................................................................................................................................25

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Save and Reload Settings........................................................................................................................................27

Password Settings.....................................................................................................................................................27

TECHNICAL SPECIFICATIONS.................................................................................................................................28

DEFAULT SETTINGS...................................................................................................................................................28

TROUBLESHOOTING AND SUPPORT INFORMATION.......................................................................................28

TROUBLE SHOOTING.................................................................................................................................................29

WARRANTY AND REGULATORY INFORMATION................................................................................................32

INTRODUCTION

ThankyouforpurchasingthisLoopcommproduct.AtLoopcommwestrivetoprovideyouwiththehighestqualityproducts

throughinnovationandadvancedtechnology.Weprideourselvesondelivering

Email:service@loopcomm.com

Call:+886‐2‐8686‐9685

Web:http://www.loopcomm.com

GETTING STARTED

Package Contents

Checktomakesureyouhaveallthecontentswithinyourpackage:

 HighPowerWirelessNAccessPoint

 30ftPoweroverEthernetCable

 StandardEthernetCable

 PowerAdapter

 MetalDesktopStand

 MetalPoleMountingClamp

 PlasticPoleMountingTie

 CDwithUser’sGuide

LED Indicators

Power: Whenlit,thepowerison.

Wireless Activity: BlinksrapidlywhenwirelessdatatrafficispassingthroughtheProAccessPoint.

Main: ShowstheconnectionstatusoftheNetworkportonthePoEAdapter

Sec.:Showstheconnectionstatusanddataactivityofyourlocalnetwork(networkdevicesconnectedtothePro

AccessPoint.

Inside Panel

a. Optional External Antenna Port: RJ‐SMAantennaconnector.CompatiblewithallantennaswithRP‐SMAconnectors.

Upgradabletohighgainantennasformorerange.SeetheExternalAntennaconfigurationsectionforsetupprocedures.

b. PoE Port: PoweroverEthernetcapableRJ‐45portusedtoconnecttheProAccessPointtotheincludedPoEAdapter

forpoweranddataconnectivity.

c. LAN Port: RJ‐45portusedtoconnectadditionalnetworkdevicestotheProAccessPoint.

Power over Ethernet (PoE) Adapter

a. Power Adapter Port: ConnecttheincludedpoweradaptertothePoEadapterportforpoweringtheProAccess

Point.

b. AP Port: ConnectaPoEcablebetweenthePoEAdapter’sAPportandthePoEportontheProAccessPointto

providepoweranddatatotheProAccessPoint.

c. Network Port: Connectstoanavailableportonanetworkswitchorrouter’sLANport.

d. Reset Button: TheeasytoaccessresetbuttonislocatedonthebackofthePoEAdapter.Pressingtheresetbutton

willreboottheProAccessPoint.ToresettheProAccessPointtodefaultsettings,holdtheresetbuttondownfor5‐10

secondsandrelease.

MOUNTING INSTRUCTIONS

Desktop Mounting (Indoor)

a. Placethestandinanoptimumlocation.

b. SecuretheLP‐9318AontothedesktopmountbyslidingitdownontotheLshapeddesktopmount.

c. Positionthecablessothattheyareneatlytuckedandnotobstructingthestand

Wall Mounting

a. PlacetheLP‐9318Aagainstthewall,useapencilandmarktwolocationsthroughthemountingholeonthewall.

b. RemovetheLP‐9318Aandsecurelydrilltwoscrewswhereyou’vemarkedonthewall.screwswhereyou’ve

markedonthewall.andthewallsotheLP‐9318Acanslidebemountedontothescrews.

c. MounttheLP‐9318AontothesecuredscrewsandadjustthescrewsifneededtosecuretheAccessPointtothe

wall.

Pole Mounting

a. PlacetheLP‐9318Aagainstthepole. 

b. Usetheincludedhoseclamporplastictieandsecureitthroughthesmallerholelocatedonthebottomofthe

mountingbracket.Useascrewdrivertotightentheclampuntiltheadapterissecurelymountedtothepole.

PLUG AND PLAY SETUP GUIDE

Connect your Pro Access Point to your Router

OpenthelidoftheAccessPointandcheckthatthePoEcableissecurelyfastenedtotheMain port

LocatethePoEAdapterandconnectthe30ftPoEcabletothePOE port onthePoEadapter

LocatethepoweradapterandconnectoneendtoapoweroutletandtheotherendtotheDC port onthePoEadapter.

LocatetheshorternetworkcableandconnectoneendtotheLAN port onthePoEadapterandtheothertoyourrouter’s

network(LAN)port,oranetworkswitch.

Note: Use only Ethernet cables that do NOT support PoE for this connection.



Allowupto2minutesfortheProAccessPointtoconfigureitselftoyournetwork.(DHCPNetworksOnly)

Connect your PC to the Pro Access Point

Connecting Wirelessly:

WithyourPCorMac,scanforavailablewirelessnetworksandlocatethewirelessnetworkfortheProAccessPoint:

BydefaulttheProAccessPointwillhaveaSSIDwiththename:Loopcomm_AP. ThedefaultWPAsecuritykeyis:

loopcommwifi.

Wired Connections:

AttachanywireddevicestotheProAccessPointusingEthernetcables.

YourPlugandPlaysetupisnowcomplete.YoumaynowusetheProAccessPointtoaccessyournetwork.

ADDITIONAL SETTINGS

Accessing the Settings Menu

ToaccessthesettingsmenuforadditionalchangestotheconfigurationofyourAccessPoint,youwillneedtoaccessthe

settingsmenu.ThesettingsmenuwillallowyoutochangeallfeaturesandsettingsfortheAccessPoint.Toaccessthe

settingsmenufollowtheinstructionsbelow:

a. ScanforavailablewirelessnetworksonyourPCandconnecttothefollowingnetwork:

b. TheSettingsMenucanNOTbeaccessedwithawiredconnectiontotheProAccessPoint.Yourcomputermustbe

connectedtowithawirelessconnectiontotheProAccessPoint.

Open your Web Browser

a. Openyourwebbrowser

b. Typein:http://setup.loopcomm.comintothewebaddressbar

c. Ifthewebmenufailstoopen,thentypeinthefollowingIPaddressintoyourwebaddressbar:http://192.168.1.240

Welcome to the Smart Setup Wizard

Whenthewebmenuappears,clickStart tocontinuetothenextpage.

Thewizardwillguideyouthroughthesetupofyour:

1. SystemClock

2. WirelessNetworkSSID

3. WirelessNetworkSecurityKey

ClickStart tobegin

Set the System Clock

TheSystemClockisusedforsystemlogsandsettingschedulesforInternetaccess.ClickSynctosynchronizetheSystem

Clockwiththetimeonyourcomputer.

ClickNexttoContinue

Wireless Network ID

TheIDofyourWirelessNetworkis:Loopcomm_AP

Tochangeit,enteranewnameintheSSIDfield.UsersconnectingwirelesslytotheAccessPointwillusethisIDto

identifyyourwirelessnetwork.

ClickNexttocontinue.

Wireless Network Security

ThedefaultSecurityKey(WPA)ofyourwirelessnetworkis:loopcommwifi

Tochangeit,enteranewkeyintheSecurityKeyfield.Thekeymustbeatleast8characterslong.

ClickNexttoapplyyoursettings.

TheAccessPointwillreboot.Thisprocessmaytakeupto2minutes.Donotrefreshthewebpage.Thepagewill

automaticallyreloadwiththeconnectionstatus.

Setup Summary

TheSetupSummaryprovidesyouwithinformationregardingyourcurrentsettings.

Ifyouhavewirednetworkdevices,youmayattachthemtothewiredportsonthebackoftheAccessPointforadditional

wiredconnectivity.

ForinformationonadditionalsettingsandconfigurationsforyourProAccessPoint,continuetothenextsection.

WIRELESS SETTINGS

Basic Settings

TheWirelessBasicSettingspageallowsyoutoadjust

settingsforyourwirelessnetwork.Thesesettings

areforadjustingtheAccessPointafteryouhave

alreadygonethroughtheSmartSetupWizardand

wishtoadjustyourcurrentconfigurations.

Disable Wireless LAN Interface:

Turnsoffallwirelessaccess.

Band:

Allowsyoutosetupaccessunderaspecific

combinationofWi‐Fispeedstandards.

Broadcast SSID:

DisablingthebroadcastingofyourSSIDwillmakeitsooutsideuserscannotseeyournetworkwhentheyscanfor

wirelessnetworks.UsersmustmanuallyentertheSSIDtoconnect.

Data Rate:

Adjustthespeedofyourwirelessnetwork.ItisrecommendedthatyouuseAutoforthisselection.

SSID of Wireless network:

ThisisthenameofyourWirelessnetworkandthenamethatuserswillscanfortoconnectwirelessly.

Multiple SSID:

Youmayaddoneadditional(SSID)toyouWirelessnetwork.TheadditionalSSIDcanhaveitsownsecurity,bandand

dataratesettings.YoumayrestrictusersforspecificSSIDsorprovideaccessonlytosomeuserswithlowerbandwidth

bychangingtheband.(i.e.onlyallow802.11baccesstospecificusers)

Channel Width:

Wi‐Fioperatesintwoseparatechannelwidths,20Hzand40Hz.20Hzallowsoperationonchannels1‐11,while40Hzis

5‐11.40Hzallowsforfasterspeeds.Selectthechannelwidthyouwishtouseforyournetwork.

Control Sideband:

Thisrelatestothechannelnumberusedforyourwirelessnetwork.Anupperbandrepresentshigherchannelsand

viceversa.

Channel Number:

Thechannelnumberusedforyourwirelessnetwork.Ifthereareotherwirelessnetworksusingthesamechannel,this

maycauseslowerperformance.Youmayadjustthechannelheretoattempttoimproveperformancethroughless

interference.

WMM:

Prioritizesaudioandvideocontentgoingoveryourwirelessnetwork.

Associated Clients:

DisplaysallwirelessconnectionstotheProAccessPoint

Security

Wirelesssecurityallowsyoutochangethesecuritytype,password/keyandformatofyourwirelessnetworksecurity

settings.

Note:ThesecuritykeyyouselectmustbeusedbyallcomputersanddevicesconnectingtotheAccessPointwirelessly.

Usingthedropdownmenu,youcanselectwhichnetworkyouwishtoconfigureandadjustthesecuritysettingsfor

(standardwirelessnetworkorthemultipleSSIDnetwork).

FormoreinformationonthedifferencesbetweenthetypesofWi‐Fisecurityavailable,pleasechecktheLearningCenter

oftheLoopcommwebsite:http://www.loopcomm.com

Note:WEP64bitand128bitsecurityisamoreprimitiveWiFisecurityencryptiontypeandlimitswirelessperformance

andspeedfromtheAccessPoint.ItisrecommendedtouseWPAorWPA2asyourencryptiontype.Note:Someolder

WindowsXPcomputers(PreServicePack3)maynotsupportWPA2.

Wi-Fi Protected Setup (WPS)

WPSisaWi‐FifeaturecreatedtomakeWi‐Fisetupsimplerandeasier.Somewirelessdevicesandadapterssupportthis

featurewithvaryingnames(i.e.onetouchsetuporWPS).



YoumayenableWPSsetupherebyselectingthetypeofWPSsetupyouwishtouse.TheAccessPointsupportsalltypes

ofWPSsetup:

Push button:

YoumaypushtheWPSbuttononthewebmenu.TheAccessPointdoesnothaveaphysicalWPSbutton.

WDS Settings

WirelessDistributionSystem(WDS)allowsyoutousethe

AccessPointtowirelesslyconnecttootherProAccess

Points.Itallowsawirelessnetworktobeexpanded

withouttheuseofEthernetcables,similartohowa

repeaterworks.InWDSmode,theAccessPointcan

functionasaMainAccessPointwhichisconnectedtoa

networkusingacable,oritcanbeaRelayAccessPoint

whichiswirelesslyconnectedtotheMainAccessPoint.

ToconfigureWDSmodeyouwillneedtoadjustthe

settingsforthefollowingfields:

a. Enable WDS: FirstyoumustenabledtheWDS

functiontouseit.

b. MAC Address: EntertheMACaddressofthe

ProAccessPointthatyouwishtoconnectto.If

youareconfiguringtheMainAccessPointthen

youwouldneedtoenterthe“RelayAccess

Point’s”MACAddresshere.The“RelayAccess

Point”AccessPoint’s”MACAddresshere.The

“RelayAccessPoint”

c. Comment: Provideacomment,suchas“Main

AccessPoint”toeasilyrememberwhichAccess

PointbelongstowhichMACAddressentry.

d. Band: Selectthewirelessbandyouwishto

operateon.

e. Wireless Network (SSID): EnterthewirelessSSIDofyourAccessPoint.EnsurethatallWDSAccessPoints

haveuniqueSSID’s.DonotusethesameSSIDfortwoseparateAccessPoints.

f. Channel: EnsurethatallProAccessPoints,MainorRelayoperateonthesamewirelesschannel.

g. DHCP: WDSmoderequiresthatyouhaveastaticIPaddressforyourAccessPoint.EnterastaticIPaddressfor

yourAccessPointbyselecting“Disable”undertheDHCPfield.

h. IP Address: TheIPaddressoftheProAccessPointshouldbeonthesameIPaddresssubnetastheMainor

RelayAccessPoints.Forexample,ifthenetworkyouareconnectedtohasanIPaddressrangeof

192.168.1.100–192.168.1.200,thentheIPaddressoftheProAccessPointshouldalsobe192.168.1.1xx.

i. Subnet Mask: ThesubnetmaskfortheProAccessPointshouldbethesameasthenetworkyouare

connectingto.(i.e.255.255.255.0)

j. Default Gateway: ThisentryistypicallytheIPaddressofyournetworkrouter.(i.e.192.168.1.1)

Antenna Settings

TheAccessPointincludesaninternalHighGainAntenna,however,ifyouwishtouseanexternalantennainsteadofthe

internalantenna,youmayactivatetheExternalAntennaporthere.

TheExternalAntennaPortisaRP‐SMAportandacceptsRP‐SMAantennaconnections.Itiscompatiblewithmosthigh

gainantennas.

ItisimportantthatyouattachtheexternalantennatotheExternalAntennaPortBEFOREactivatingtheExternal

AntennaPorttoavoiddamagetotheProAccessPoint.

Afteryouhaveattachedtheexternalhighgainantenna,selecttheExternalAntennaselectionunderActiveAntennaand

clickApply.AftertheAccessPointreboots,yourexternalantennawillbeactiveandreadyforuse.

Advanced Settings

ItisrecommendedthatonlyexpertsinWi‐FiconfigurationadjusttheadvancedwirelesssettingsfortheAccessPoint.

Thesesettingsallowyoutocontrolthedetailsofyourwirelessnetworkconfiguration.

SMART FEATURES

TheAccessPointprovidesyourwirelessnetworkwithSmartFeaturesthathelptoprovideconvenienceandprotectionfor

yourwirelessnetwork.TheSmartFeaturesallowyoutocontrolaccesstoyourwirelessnetworkthroughon/offschedules,

specificuserauthorizationsaswellasthroughthesizeofyourwirelesscoverageforyourwirelessnetwork.

Note:ThesesettingsonlyapplytousersconnectingthroughtheProAccessPointtoyournetwork.

Access Schedule

YoucansetascheduleforwhenyourWi‐FiisenabledordisabledthroughtheAccessSchedulefeature.Todoso:

a. EnableAccessSchedule

b. SelectwhichdaysyouwishforyourWi‐Fitobeavailable

c. SelectthetimeframeduringthatdaythatyouwishforWi‐Fitobeavailable

d. ApplyChanges

Note:MakesureyouhavealreadyconfiguredyourTimeZoneSettingsinorderforyourscheduletoworkcorrectly.Time

ZoneSettingscanbeadjustedfromthewebmenuunderManagement>TimeZoneSettings.

User Access Control

UserAccessallowsyoutodenyaccessorallowaccesstospecificusersconnectingwirelesslytoyourwirelessnetwork.

EachnetworkingdevicehasauniqueaddresscalledaMACaddress(a12digithexnumber).ByinputtingtheMAC

addressintothefield,youcandefinewhetherthatdeviceisallowedintoyournetworkornotallowed.Whenentering

theMACaddress,onlyenteralpha‐numericalcharacters(i.e.A1B233C45566).

Wireless Coverage Controls

AdjusttheoutputpoweroftheProAccessPointtocontrolthecoveragedistanceofyourwirelessnetwork.Forasmaller

coverageareayoucanselectaloweroutputpower.Forthemaximumwirelesscoverageselectthe100%selection.Note

thatifyouselectaloweroutputpower,yourconnectiontoyourHomeNetworkwillalsodecreaseinrange.Sobecareful

andtestyoursignalstrengthaftereachadjustment.

IP SETTINGS

IP Address:

TheIPaddressoftheAccessPoint.

Subnet Mask:

ThesubnetoftheAccessPoint.

Default Gateway:

TheAccessPointtoanothernetwork,normallytheAccessPointoryourrouter.

DHCP:

TheAccessPointincludesa‘Smart’AUTO DHCP featuretohelpmanagetheIPaddresseswithinyourwirelessnetwork

andwithyourrouter.WhentheAccessPointisconnectedtoyourhomenetwork/routerthoughtthe‘Network’portthe

AUTODHCPwilldeterminewhetheritcanreceiveanIPaddressfromyourrouter.Ifitcanitwillautomaticallyswitchto

aclientandallowyourroutertoassignitanIPaddress.However,whenthereisnoconnectionavailable,theAccess

PointwillactasaDHCPServer.YoumayalsomanuallycontroltheIPsettingsoftheAccessPointbychoosing,Client,

ServerorDisabledfromtheDHCPdropdownmenu.Thisisonlyforadvancedusers.

DHCP Client Range:

TherangeofIPaddressestheAccessPoint’sDHCPserverwillassigntousersanddevicesconnectingtotheAccessPoint.

Disabled / Static DHCP:

IfyournetworkrequirestheuseofmanualIPaddressassignments,selectthisoption.YoumaymanuallyentertheIP

addresssettingsoftheAccessPointsoitreflectsthecorrectaddressestoworkwithyourspecificnetwork.

Note:InStaticIPmode,thesetupURL:http://setup.loopcomm.comwillnolongerwork.Youwillneedtomanuallyenter

theIPaddressoftheAccessPointtoaccessthesetupmenuinthefuture.

Domain Name:

TheDomainNameallowsyoutochangetheURLwhichisusedtoaccesstheSetupMenufortheAccessPoint.For

example,enteringhttp://setup.loopcomm.comintoyourwebbrowserwhileconnectedtotheAccessPoint,willguide

youtotheWebmenufortheAccessPoint.BychangingtheDomainName,youwillchangetheURLenteredtoaccess

theWebmenu.IfyouforgettheDomainNameyouenteredandcannolongeraccesstheWebmenu,thenyouwillneed

toresetyourAccessPointtodefaultsettingsbyholdingdowntheresetbuttononthebackpanelfor5‐10seconds.

MANAGEMENT FEATURES

TheManagementfeaturesontheAccessPointallowyoutoviewthestatusofyourAccessPointandyourwirelessnetwork.

System Status

TheAccessPointSystemStatuspageprovidesfullinformationregardingthesystem,wirelessnetworkand

configurationsaswellasthecurrentIPsettingsoftheAccessPoint.Thispageisoftenusedtocheckthehealthofyour

wirelessnetworkandthelinktoyourhomerouter/network.

Network Statistics

TheNetworkStatisticspageprovidesdetailedtrafficdataforeachconnectiontype.Viewthispagetoseetheamountof

trafficgoingthroughtheAccessPoint’swiredorwirelessconnections.

System Clock

MaintaintheinternalclockfortheProAccessPointbysyncingwithyourcomputer’stime.Yoursystemclocksettings

needtobeaccurateinorderforsystemlogsandwirelessaccessschedulestoworkcorrectly.

Upgrade Firmware

TheAccessPointusesinternetsoftware(firmware)tooperate.Intheeventthatanewfirmwarefileisavailableyoumay

updateithere.DuringtheupgradeprocessDONOTpoweroffthedevicetoavoiddamagetotheAccessPoint.Tocheck

fornewfirmwareclicktheCheckbutton.Ifanewfirmwareisavailableyouwillbegiventheoptiontoinstall.

Tomanuallyupgradeyourfirmware:

a. Downloadthefilefromthehttp://www.loopcomm.com/supportwebsiteandrememberthelocationwhereyou

savedit.FirmwarefilesmayalsobeprovidedbyLoopcommsupportreps.

b. ClickBrowseandlocatethefile.

c. ClickUploadtobeginupgrading.

Note:Firmwarefilesnormallyhavea.binfileextension.

Save and Reload Settings

Savingyourcurrentsettingsallowsyoutoback‐upyourcurrentsettingswhichmaybereloadedatalatertime.This

featuremaybeusefulfortestingnewfeaturesandsettingswithouthavingtoworryaboutreturningtoastable

platform.

YoumayalsoresettheAccessPoint’ssettingstofactorysettingsbypressingReset.ByresettingtheAccessPointyouwill

loseallpreviousconfigurationsandwillneedtoruntheSmartSetupWizardagaintoreconnecttoaHomeNetwork.

Password Settings

Bydefault,theAccessPointdoesnotrequireapasswordtologintothewebmenu.Ifyouwishtoenableapasswordto

protectunauthorizedaccesstothewebmenuandSmartSetupWizard,youmayenteronehere.

Tosavecurrentsettings:

a. ClickSave

b. Selectafilenameandlocation

Toloadpreviouslysavedsettings:

c. ClickBrowse

d. Locatethepreviouslysavedsettingsfile

e. ClickUploadtorestorethesettingstothesaved

TECHNICAL SPECIFICATIONS

DEFAULT SETTINGS

ThedefaultsettingsforyourAccessPointarelistedhere.IfforsomereasonyouneedtoreturnyourAccessPointbackto

defaultsettings,holddowntheResetbuttononthebackpanelfor10seconds.TheProAccessPointwillresetbackto

factorysettingsaslistedbelow:

IPAddress:192.168.1.240

DHCP:Auto

WebMenuAccess:http://setup.loopcomm.com

SSID:Loopcomm_AP

SecurityKey(WPA/AES):loopcommwifi

TROUBLESHOOTING AND SUPPORT INFORMATION

Weareheretohelp.IfyouhaveanyissueswithyourAccessPointpleasecontactus.

TocontactLoopcommTechnicalSupportuseoneofthefollowingmethods:

Phone:+886‐2‐8686‐9685

Email:service@loopcomm.com

Web:www.loopcomm.com/support

TROUBLE SHOOTING

Thetipsinthisguidearelistedinorderofrelevance.Trysolution(a)beforetryingsolution(b),etc.

I entered setup.loopcomm.com and it failed to open the Web Menu.

a. MakesureyourcomputerisconnectedtotheAccessPointwirelesslyandNOTusinganetworkcable.Ensurethe

powerispluggedinandon.Trytoaccessthesetupmenuagain.

b. Enterthefollowingwebaddressintoyourwebbrowser:http://setup.loopcomm.com

c. Poweroff(unplugthepoweradapter)theProAccessPointandpoweritbackon.Tryagain.

d. ResetyourAccessPointtodefaultsettingsbyholdingtheResetButton(locatedonthebackpanel)forten(10)

secondsandtryagain.

The Access Point is not functioning and the Power LED keeps blinking

a. Thenetwork(Ethernet)cableyouareusingisnotcompatiblewiththeAccessPoint.Replacethenetworkcable

betweenthePoEAdapterandyourrouter/switchwithaNon‐PoECable.

Tip:HowtocheckwhetheryourcableisaPoEcableoraNon‐PoEcable:

Checktheconnectortipofthenetworkcabletoseeifthereare4wiresor8wires.Non‐PoEcablesuseonly4

wires.

b. IfyouhaveacomputerornetworkdeviceattachedtotheLANportoftheProAccessPoint,checkthatthecableisa

Non‐PoEcable.SomeunsupportedPoEdevicesmaycausepowerconflictswiththeAccessPoint.

I do not have Internet access when connecting to the Access Point

a. YourrouterororiginalnetworkmaynothaveInternetaccess.FirstchecktoseeifyouareabletoaccesstheInternet

byconnectingdirectlywithyourrouter.Ifyoucannot,thereisaproblemwithyourrouterthatneedstobefixedfirst.

Ifyouareabletoaccesstheinternet,continuewiththefollowingtroubleshootingoptionsbelow.

b. CheckthattheAccessPointiscorrectlyconnectedtoyourrouterornetworkswitch.Theroutershouldbeconnected

totheNetworkPortonthePoEAdapter(NotdirectlytotheAccessPoint).ThePoEadaptershouldbeconnectedto

theAccessPoint’sPoEport.Aftertheconnectionhasbeenestablished,allowupto2minutesfortheAccessPointto

configureitselftoyourrouter’ssettings.

c. YourroutermaybeusingStaticIPassignments.Ifso,youwillneedtoconfigureaStaticIPfortheAccessPoint.

ConnectyourPCtotheAccessPointusinganEthernetcable.DisconnectyourPCfromanywirelessnetworksthatit

maybeconnectedto.Accessthewebmenuatsetup.loopcomm.comusingawebbrowser.AccesstheIPsettings

menufromthelefthandnavigationbar.Select‘Disable’undertheDHCPdropdownmenuandenteranIPaddress

thatmatchesyourrouter’sIPsettings.

d. DetachthecablefromthePoEAdaptertoyourrouterandresetitbacktodefaultsettingsbyholdingdownthereset

button(redcircle)onthebackofthePoEAdapterfortheAccessPointfor5‐10seconds.Afterithasreset,reattachit

toyourrouter’snetworkport.Allowupto2minutesfortheAccessPointtoreconfigureitselftoyournetworkand

attempttoaccesstheInternetthroughtheAccessPoint’swiredorwirelessnetwork.

My Access Point was working fine previously but now I can no longer access the Internet through the

Access Point.

a. Thesettingsonyourrouter’snetworkmayhavechangedoryoumayhavelostinternetconnectiononyourhome

router.AnychangestotheDHCPsettingsofyourhomeroutermayaffecttheinternetconnectionoftheAccessPoint.

Checkthesettingsonyourrouterandtryagain.

b. ReboottheAccessPointbyunpluggingthePoEAdapter’spoweradapterandpluggingitbackin.Allowupto2

minutesfortheAccessPointtoreconfigureitselftoyournetwork.Checktoseeifyourconnectionhasbeen

reestablishedbyviewingawebsite.

I can no longer access the Web Menu or the Access Point no longer responds.

a. DoublecheckthatyouareconnectedtotheAccessPointandnottoyourhomerouter.Disconnectyourcomputer

fromallwirelessnetworksandconnectbacktotheProAccessPoint’swirelessnetworkID(default:Loopcomm_AP)

Trytoaccessthewebmenuagain.

b. Ifyouareadvancedinnetworkingtroubleshooting,logontoyourhomerouter’swebinterface.LookfortheDHCP

clientlistandtrytofindtheIPaddressofyourAccessPointassignedbyyourhomerouter.Onceyouhaveit,connect

totheAccessPointwirelessly.OpenyourwebbrowserandentertheIPaddressintotheaddressbar.

c. ResettheAccessPointbacktodefaultsettingsandtrytheSmartSetupWizardagain.ToresettheAccessPointback

todefaultsettings,holdtheResetButton(onthePoEAdapter)downforfive(5)toten(10)seconds.AftertheAccess

Pointhasfullyreset,connecttotheAccessPointwirelessly.LogintotheWebMenuathttp://setup.loopcomm.com

andreconfigurethesettingsforyourAccessPoint.

The connection through the Access Point seem slow. File transfers take a long time to transfer.

a. Youmaybetoofarawayfromthewirelessnetwork.Wirelessdatatransferspeedsdegradeasdistancesincrease

betweenyourcomputerandtheAccessPoint.

b. YoumaybedownloadingfromtheInternetandnotwithinyourlocalnetwork.FilestransferredthroughtheInternet

arelimitedbyyourISPspeedandthedatadownloadspeedsfromthewebsitethatyouaredownloadingfrom.

c. YourcomputermaybeusinganolderWi‐Fiadapterwithlowerspeedlimits(802.11b/g)

d. YoumayhaveinterferenceonthewirelesschannelthattheAccessPointiscurrentlyusing.Trychangingthechannel

ofyourwirelessnetwork.

The range from the Access Point seems low.

a. Checktoseethatyourwirelessoutputsettingsareat100%.GototheWebMenu,WirelessSettingsandcheckthe

AdvancedSettings.Makesuretheoutputpowerisat100%.

b. YourAccessPointmaybeinstalledinapoorlocation.AvoidsettingupyourAccessPointinareaswithhigh

interference,suchas,nearfridges,microwaves,metallicobjectsandlowsurfaces.InstalltheAccessPointinahigher

locationifpossible.

c. ChecktheconnectionsoftheAntennastotheAccessPoint.Tightenthemifnecessary.

d. AdjustthedirectionoftheAccessPointindifferentangles.Theinternalantennaisahighpowerdirectionalantenna

andwillrequireadjustingtofindtheoptimalorientation.

My Wireless Access Schedule is being erratic and not working at the correct times.

YouneedtoadjustyourTimeZoneSettingsfromtheManagementWebMenupage.

WiFi Protected Setup (WPS) is not working. Push button configuration does not detect the connection.

TheAccessPointsupportsWPSconnectionshoweversomecompaniesmayuseproprietarycodefortheirownpush

buttonconfigurations.TryconnectingusingtheWindowswirelessutilityorMacwirelessutilityinstead.

WARRANTY AND REGULATORY INFORMATION

The Loopcomm Technology Limited Warranty

Warranty Period:

TheLoopcommLimitedWarrantyisforone(1)yearfromthedateofpurchasefornewproducts.Refurbished

productscarrytheLimitedWarrantyforthirty(30)daysafterthedateofpurchase.

Guarantee:

LoopcommwarrantstotheoriginalpurchaserthatthehardwareofthisLoopcommproductshallbefreeofdefectsin

design,assembly,material,orworkmanship.

Conditions:

TheLoopcommLimitedWarrantyisforrepairorreplacementonlyatthesolediscretionofLoopcomm.Loopcomm

doesnotissueanyrefundsforpurchasedproduct.IntheeventthatLoopcommisunabletorepairorreplacea

product(i.e.discontinuedproduct),Loopcommwillofferacredittowardthepurchaseofasimilarproductofequalor

lesservaluedirectfromLoopcomm.Anyrepairedorreplacementproductswillbewarrantedfortheremainderofthe

originalWarrantyPeriodorthirty(30)days,whicheverislonger.Loopcommreservestherighttodiscontinueanyof

itsproductswithoutnotice,anddisclaimsanylimitedwarrantytorepairorreplaceanysuchdiscontinuedproduct.

Loopcommreservestherighttoreviseormakechangestothisproduct,itsdocumentation,packaging,specifications,

hardware,andsoftwarewithoutnotice.IfanyportionoftheLoopcommLimitedWarrantyisfoundtobe

unenforceable,itsremainingprovisionsshallremainineffect.AllcostsofshippingtheproducttoLoopcommshallbe

bornesolelybythepurchaser.

Limitations:

INNOEVENTSHALLLoopcommLIABILITYEXCEEDTHEAMOUNTPAIDBYYOUFORTHEPRODUCTFROMDIRECT,

INDIRECT,SPECIAL,INCIDENTALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHEPRODUCT,ITS

ACCOMPANYINGSOFTWARE,ACCESSORIESORITSDOCUMENTATION.TheLoopcommLimitedWarrantydoesnot

applyif:(a)theproductassemblyhasbeenopenedordamaged,(b)theproductoritssoftwareorfirmwarehasbeen

alteredormodified,(c)theproducthasnotbeenusedandinstalledinaccordancetoLoopcomm’instructions,(d)the

producthasbeensubjectedtomisuse,ornegligence.Loopcommdoesnotguaranteethecontinuedavailabilityofa

thirdparty’sserviceforwhichthisproduct’suseoroperationmayrequire.TheLoopcommLimitedWarrantydoesnot

protectagainstactsofGod,vandalism,theft,normalwearandtear,obsolescenceandenvironmentaldamagessuch

as,butnotlimitedto,weatherandelectricaldisturbances.TheLoopcommLimitedWarrantyisthesolewarrantyfor

thisproduct.Therearenootherwarranties,expressedor,exceptrequiredbylaw,implied,includingtheimplied

warrantyorconditionofquality,performancemerchantability,orfitnessforanyparticularpurpose.

How to Claim Warranty:

Intheeventthatyouhaveaproblemwiththisproduct,pleasegotowww.loopcomm.comtofindhelponsolvingyour

problem.Intheeventthatyoucannotandneedtofileawarrantyclaim,pleasecallLoopcomm’CustomerServiceor

visitwww.loopcomm.comtofilloutaReturnAuthorization(RMA)formandobtainaReturnAuthorization(RMA)

number.AdatedproofoforiginalpurchaseandtheRMAnumberisrequiredtoprocesswarrantyclaims.Youare

responsibleforproperlypackagingandshippingtheproductatyourcostandrisktoLoopcomm.Thebearerofcost

relatedtoshippingrepairedorreplacedproductbacktothepurchaserwillbeatthesolediscretionofLoopcommand

determinedbasedonthedetailsofeachRMAcase.CustomersoutsideoftheUnitedStatesofAmericaare

responsibleforallshippingandhandlingcostsincludingcustomduties,taxesandallotherrelatedcharges.

Technical Support:

TheLoopcommLimitedWarrantyisnotrelatedtotheterms,conditionsandpoliciesofLoopcomm’TechnicalSupport

offerings.Forquestionsregardingsupport,pleasecontactservice@loopcomm.com

Regulatory Information

FCC Statement and Declaration:

LoopcommdeclaresthatthisdevicecomplieswithPart15oftheFCCRulesandRegulations.Operationofthisdevice

issubjecttothefollowingtwo(2)conditions:

(1) Thisdevicemaynotcauseharmfulinterference

(2) Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.

FCC Notice:

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart

15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalled

andusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,

thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescause

harmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffand

on,theuserisencouragedtotryandcorrecttheinterferencebyoneormoreofthefollowingmeasures:

 Reorientorrelocatethereceivingantenna.

 Increasethedistancebetweentheequipmentandthereceiver.

 Connecttheequipmenttoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

 Consultthedealeroranexperiencedradio/TVtechnicianforhelp.



FCC Caution and Safety Notices:

Anychangesormodifications(includingtheantennas)madetothisdevicethatarenotexpresslyapprovedbythe

manufacturermayvoidtheuser’sauthoritytooperatetheequipment.Thisdeviceanditsantenna(s)mustnotbe

co‐locatedoroperatinginconjunctionwithanyotherantennaortransmitter.Avoiduseofthisproductnearwater

orduringanelectricalstormastheremaybearemoteriskofelectricalshockfromlighting.Thisproductmay

containlead,knowntotheStateofCaliforniatocausecancer,andbirthdefectsorotherreproductiveharm.Wash

handsafterhandling.ThisdevicemustalwaysbeusedwithaListedComputerordevice.



RFRadiationExposureandHazardStatement:

To ensure compliance with FCC RF exposure requirements, this device must be installed in a location such that the

antenna of the device will be greater than 20 cm (8 in.) away from all persons. Using higher gain antennas and types of

antennas not covered under the FCC certification of this product is not allowed. Installers of the radio and end users of

the product must adhere to the installation instructions provided in this manual. This transmitter must not be co-located

or operating in conjunction with any other antenna or transmitter.

Non‐modificationStatement:

Use only the integral antenna supplied by the manufacturer when operating this device. Unauthorized antennas,

modifications, or attachments could damage the TI Navigator access point and violate FCC regulations. Any

changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate this equipment.

DeploymentStatement:

This product is certified for outdoors deployment only. Do not install or use this product indoor.

Loopcomm Technology LP-9318A High Power 802.11B/G/N Outdoor Wireless AP Router(1T1R) User Manual 20131107x

Loopcomm Technology,.Inc. High Power 802.11B/G/N Outdoor Wireless AP Router(1T1R) 20131107x

Users Manual

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