MAESTRO WIRELESS HER010 MAESTRO HERITAGE GSM/GPRS MODEM User Manual

MAESTRO WIRELESS HOLDINGS LIMITED MAESTRO HERITAGE GSM/GPRS MODEM Users Manual

Users Manual

www.maestro-wireless.com  Email: contact@maestro-wireless.com   Tel: 852 2869 0688    Fax: 852 2525 4701 Address: Room 3603-3609, 36/F, 118 Connaught Road West, Sheung Wan, Hong Kong             Maestro Heritage  GSM GPRS Modem 850 / 900 / 1800 / 1900 USER MANUAL Rev. 03
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  1 REVISION HISTORY  Rev. Date  Details  Originated by 00  11 Sept 2007  First release  K.K Chan 01  04 Oct 2007  Second release  K.K Chan 02  04 Jan 2008  Third release  K.K Chan 03  28 Jan 2008  Fourth release  Cecile Lin                         This manual is written without any warranty. Maestro Wireless Solutions Ltd. reserves the right to modify or improve the product and its accessories which can also be withdrawn without prior notice. Besides, our company stresses the fact that the performance of the product as well as accessories depends not only on the proper conditions of use, but also on the environment around the places of use. Maestro Wireless Solutions Ltd. assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the modem and the manual.
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  2 TABLE OF CONTENTS  REVISION HISTORY.................................................................1 TABLE OF CONTENTS............................................................... 2 SAFETY PRECAUTIONS............................................................. 3 Using the modem in vehicle...................................................3 Protecting your modem.........................................................3 CHAPTER 1: Introduction .........................................................4 1. Package..........................................................................4 2. Interfaces .......................................................................4 a. Status indicator......................................................... 4 b. SMA female antenna connector ...................................5 c. 9-Pin D-Sub Female connector (RS232)........................5 d. 4-Pin connector (Power input).....................................6 3. Optional accessories.........................................................6 CHAPTER 2: INSTALLATION......................................................7 1. Install the SIM card.......................................................... 7 2. Connect the external antenna (SMA type)............................7 3. Connect the modem to external device................................8 4. Connect the DC power supply ............................................8 CHAPTER 3: WORKING WITH MAESTRO HERITAGE......................9 1. Checking the modem (using Microsoft Windows XP HyperTerminal as example) ................................................... 9 2. Basic operation.............................................................. 11 CHAPTER 4: SPECIFICATIONS................................................. 12 CHAPTER 5: APPENDIX .......................................................... 13 CHAPTER 6: TROUBLESHOOTING ............................................ 14 1. The modem’s LED does not light....................................... 14 2. The modem’s LED lights but does not blink long time after power up ....................................................................................14 3. The modem does not respond to the terminal program........ 14
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  3 SAFETY PRECAUTIONS • The modem generates radio frequency (RF) power. When using the modem care must be taken on safety issues related to RF interference as well as regulations of RF equipment.  • Do not use your phone in aircraft, hospitals, petrol stations or in places where using GSM products is prohibited. • Be sure that the modem will not be interfering with nearby equipment. For example: pacemakers or medical equipment. The antenna of the modem should be away from computers, office equipment, home appliance, etc.  • An external antenna must be connected to the modem for proper operation. Only used approved antennas with the modem. Please contact authorized dealer on finding an approved antenna. • Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the antenna inside metallic box, containers, etc. Using the modem in vehicle • Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the modem • Install the modem by qualified personnel. Consult your vehicle dealer for any possible interference of electronic parts by the modem. • The modem should be connected to the vehicle’s supply system by using a fuse-protected terminal in the vehicle’s fuse box • Be careful when the modem is powered by the vehicle’s main battery. The battery may be drained after extended period. Protecting your modem •  To ensure error-free usage, please install and operate your modem with care. Do remember the following: •  Do not expose the modem to extreme conditions such as high humidity/rain, high temperatures, direct sunlight, caustic/harsh chemicals, dust, or water. •  Do not try to disassemble or modify the modem. There is no user serviceable part inside and the warranty would be void. •  Do not drop, hit or shake the modem. Do not use the modem under extreme vibrating condition. •  Do not pull the antenna or power supply cable. Attach/ detach by holding the connector. •  Connect the modem only according to the instruction manual. Failure to do it will void the warranty.
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  4 CHAPTER 1: Introduction  Maestro Heritage is a ready-to-use GSM modem for data, fax and SMS services. It also supports GPRS (Class 10) and EDGE for hi-speed data transfer. Maestro Heritage can be easily controlled by using AT command for all kinds of operations. With standard 9 - pin RS232 port, the Maestro Heritage can be set up with minimal effort.  Maestro Heritage also having an Expansion Slot to make the modem becomes even more powerful. Add-on unit such as Input/Output, Ethernet Router and GPS etc… 1. Package The Maestro Heritage package should include the following: - Maestro Heritage x 1 - Power cord with fuse x 1 - Safety note x 1 2. Interfaces  a. Status indicator The LED will indicate different status of the modem:                       ON/OFF      EDGE         Rx       Tx            Signal Strength Name Descriptions SIM holder  Rubber cover  4-PIN connector (Power input) 9 pin Sub-D Female Connector (RS232) Status indicator SMA female antenna connector SIM holder eject button
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  5 Sub-D 9 pin Signal Strength  Strong (CSQ 27 or higher) Signal Strength  Medium (CSQ 23 – 26)  Signal Strength  Low (CSQ 14 – 22) Signal Strength  Weak (CSQ 1 – 13) Rx  Data receive over TCP/UDP Tx  Data transmit over TCP/UDP EDGE  Availability of EDGE GSM Status  OFF – Modem is off On – Modem is not registered to GSM network Slow blinking – Modem is registered to GSM network Fat blinking – Modem is in GSM communication b.  SMA female antenna connector Connect this to an external antenna with SMA male connector. Make sure the antenna is for the GSM 900 / 1800 or GSM 850 / 1900 frequency with impedance of 50ohm, and also connector is secured tightly. c.  9-Pin D-Sub Female connector (RS232) The connector provides serial link to the modem  Pin number  Name  EIA designation  Type 1  DCD  Data Carrier Detect  Output 2 RXD Receive Data  Output 3 TXD Transmit Data  Input 4  DTR  Data Terminal Ready  Input 5 GND Ground  Ground 6  DSR  Data Set Ready  Output 7  RTS  Request To Send  Input 8  CTS  Clear To Send  Output 9 RI Ring Indicator  Output
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  6 RS232 Cable - Direct connection with standard 9-pin RS-232 port (DTE) - Shielded cable - Cable length 1.1m (w/ connector) d.  4-Pin connector (Power input) A cable, included in the package shall be used for power supply connection:          Pin assignment of 4-Pin connector Pin number  Name  Functions 1 Not used  None 2 Not used  None 3  POWER -  DC power negative input 4  POWER +  DC power positive input  3. Optional accessories You may contact your sales agent for the following optional accessories:          Fuse Connector Micro-Fit 3.0 (to Fargo Maestro) Stripped wire 5-32V DC Supply External antenna - Magnetic mount type - Frequency GSM 900/1800 band (3dBi) - Frequency GSM 850 / 1900 band (0dBi) - VSWR < 1.5:1 - Height ~ 236 mm (including magnetic base) - Cable: Type RG-174U length 2.5m - SMA male connector on cable end - Color: back (SMA connector silver)
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  7 CHAPTER 2: INSTALLATION  1.  Install the SIM card  Use a ball pen or paper clip to press the SIM holder eject button. The SIM holder will come out a little. Then take out the SIM holder. Note: DO NOT pull out the SIM holder without pushing the ejector. Put the SIM card to the tray; make sure it has completely sat on the tray. Put the tray back into the slot.  2.  Connect the external antenna (SMA type)  Connect this to an external antenna with SMA male connector. Make sure the antenna is for the GSM 900/1800 or GSM 850 / 1900 frequency with impedance of 50ohm, and also connector is secured tightly.  Note: Please use antenna designed for GSM 900/1800 or GSM 850 / 1900 MHz operation. Incorrect antenna will affect communication and even damage the modem.             Secure tightly SMA male connector of antenna
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  8 3.  Connect the modem to external device You can use the RS232 cable to connect the modem's Sub-D connector to external controller/computer. Connection example using RS232 cable: 4.  Connect the DC power supply Connect the open ending of the inducted power cord to a DC supply. Refer to the following for power supply requirement. Input voltage range  5V – 32V Rated current  500 mA    Connect the connector to the modem. The modem will turn on automatically. The status indicator on the modem will be lit when power on. After a few seconds it will go flashing slowly (registered to the network successfully refer 1.2.1).              Heritage  Sub-D 9 pin DB-9 RS-232 Port of PC Solder wire AC-DC Adaptor or battery
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  9 CHAPTER 3: WORKING WITH MAESTRO HERITAGE  1.  Checking the modem (using Microsoft Windows XP HyperTerminal as example)  a. On the first time power-up you can use terminal software to communicate with the modem through an RS232 serial port. Following example is using the HyperTerminal in Windows XP.    b. On Windows XP, start the HyperTerminal program. Assign a name for a new session.
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  10 c. Choose the correct Com port and baud rate settings (9600bps for Eco; 115200bps for others, 8bits, no parity bit, 1 stop bit)                     d. On the terminal screen, type "AT" to check the "OK" response from the modem
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  11 2. Basic operation Followings are examples of some AT commands. Please refer to the AT command document for a full description. Note: Issue AT+CMEE=1 to have extended error code (+CME ERROR) Description AT commands Modem response  Comments AT+CREG? CREG=<mode>,1 Modem registered to the network  CREG=<mode>,2 Registration lost, re-registration attempt Network registration checking  CREG=<mode>,0 Modem not registered on the network, no registration attempt Receiving signal strength  AT+CSQ  +CSQ:20,0  The first parameter has to be at least 15 for normal communication   RING  An incoming call is waiting ATA    Answer the call Receiving an incoming call   OK  ATD1234567;    Don’t forget the “;” at the end for “voice” call  OK Communication established   CME ERROR : 11  PIN code not entered  (with + CME = 1 mode) Make a call   CME ERROR : 3   AOC credit exceeded or a communication is already established ATD 112;    Don’t forget the “;” at the end for “voice” call Make an emergency call   OK  Communication loss   NO CARRIER  ATH    Hang up   OK  AT+CPIN=1234    OK PIN Code accepted   +CME ERROR : 16 Incorrect PIN code (with +CME = 1 mode) Enter PIN code   +CME ERROR : 3  PIN already entered (with +CME = 1 mode) AT&W    Saves parameters in non-volatile memory   OK  The configuration settings are stored
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  12 CHAPTER 4: SPECIFICATIONS  • Quad-Band GSM 850 / 900 / 1800 /1900 MHz • Support Data, Voice and Fax • ETSI GSM Phase 2 + compliant • LED Bar indication of RSSI, Network Registration, Up/Down data Traffic and EDGE availability • Group 3 FAX support (Class 1 and 2) • GPRS Class 10 • Real time clock backup by Super-Capacitor • Built-in watchdog chip to prevent modem lock-up • Control via AT command (GSM 07.05, GSM 07.07 and WAVECOM proprietary)  Power requirements: Input voltage range  5V - 32V Rated current  500 mA  Typical current consumption:  @5V @12V @32V GSM900 communication mode PCL=5  310mA 130mA 50mA DCS1800 communication mode PCL=5  240mA 100mA 40mA GPRS900 class 10 PCL=5  520mA 220mA 80mA GPRS1800 class 10 PCL=0  390mA 160mA 70mA Idle mode  80mA  35mA  18mA Idle mode with power saving  75mA  34mA  15mA  Interfaces: • SIM Holder • 9 pin sub-D connector • 4 pin power supply connector • SMA antenna connector (50 Ohm) • Din rail mountable • Expansion slot for add-on module for customized functions  Dimensions • Overall size:       79mm x 84mm x 27mm • Weight:     100g • Temperature range:  -20°C to +55°C Operating ETSI compliant -35°C to +85°C Operating functional -40°C to +85°C Storage
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  13 CHAPTER 5: APPENDIX  Factory settings The modem has the following factory settings. Please refer to the AT command document for the meaning of each setting. Related AT commands  Factory settings Description AT+IPR  115200  DTE-DCE data rate AT+IFC 2,2 DTE-DCE flow control AT+ICF  3,4  DTE-DCE character framing ATE 1 ECHO AT&C 1 DCR signal AT&D 2 DTR signal ATQ 0 Result code suppression ATV 1 Response format AT&S 1 DSR signal ATS0 0 Auto answer AT+CLIP  0  Calling line ID presentation AT+CRLP    Calling line ID restriction AT+CSCS “PCCP437”  AT+CMGF 1  Message format AT+CSMP 1,67,0,0 Test mode parameters AT+CNMI 0,1,0,0 New message indication
  Confidential, the whole present document is the sole property of Maestro Wireless Solutions Limited.  14 CHAPTER 6: TROUBLESHOOTING    1.  The modem’s LED does not light Check if the modem has been properly connected to a 5 - 32V power supply Check if the power connector is properly inserted Check the fuse on the power cord  2.  The modem’s LED lights but does not blink long time after power up Check if a valid SIM card has been properly inserted Check if the SIM card has been locked (refer to AT+CPIN command in AT command guide) Check if the external has been properly connected to the modem Check if the network coverage is available  3.  The modem does not respond to the terminal program Check if the RS232 cable has been properly connected Check if your program has proper settings. Factory setting of the modem is: • 115200 • 8 data bits • No parity bit • 1 stop bit    CHAPTER 7: RF exposure information    To maintain compliance with FCC RF exposure requirements, use handset that maintain a 20cm separation distance between the user's body and the host and antenna. MPE limit for RF exposure at prediction frequency is 0.558mW/cm2 for GSM850MHz and 1mW/cm2 for GSM1900MHz. The MPE for GSM850MHz is 0.488mW/cm2 and 0.277mW/cm2 for GSM1900MHz. It satisfies RF exposure compliance.

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