MacDonald Humfrey MHA0025505 HF RFID Hand Held Scanner User Manual
MacDonald Humfrey (Automation) Ltd HF RFID Hand Held Scanner
User Manual
Automated Tray Return System HF RFID Handheld Scanner User Manual Document version: 20161118 HF RFID Handheld Scanner User Manual Document version: 20161118 © 2016 MacDonald Humfrey (Automation) Ltd. All rights reserved. Although care was taken with respect to the contents of this document, MacDonald Humfrey (Automation) Ltd. reserves the right to make changes at any time without notice. MacDonald Humfrey (Automation) Ltd. assumes no responsibility for the use of this information, nor for any infringement of patents or other rights of third parties, which may result from the use of this information or this product. Specifically, MacDonald Humfrey (Automation) Ltd. continuously strives to improve their products and may make changes to the hardware, firmware, and software described in this document. MacDonald Humfrey (Automation) Ltd. therefore cannot be held responsible for any error or omission in this document. Mach-Secure is a trademark of MacDonald Humfrey (Automation) Ltd. Mach-SmartLane is a trademark of MacDonald Humfrey (Automation) Ltd. Mach-SmartView is a trademark of MacDonald Humfrey (Automation) Ltd. Contact information MacDonald Humfrey (Automation) Ltd. Progress Manor 29-35 Bolton Road Luton Bedfordshire LU1 3HY United Kingdom +44 (0) 1582 405741 +44 (0) 1582 453237 : mha@mhaltd.co.uk www.mhaltd.co.uk ii HF RFID Handheld Scanner User Manual Contents HF RFID User Manual Handheld Scanner User Manual Chapter 1 Introduction to the HF RFID Handheld Scanner......... 1 Overview .................................................................................1 Safety information..................................................................2 General safety notes......................................................2 About these instructions ....................................2 Equipment handling ...........................................2 Medical considerations.......................................3 Applicable standards and approvals ...........................4 CE mark for Class A ITE Following European standards.............................................4 FCC Compliance Statement ........................................5 FCC WARNING..................................................5 Canadian DoC Notice for Class A Computing Devices ...........................................................................6 Radio Frequency Interference Statement .........6 Chapter 2 Connecting the HF RFID Handheld Scanner............... 7 Connecting the Scanner to a generic Windows PC ..........7 Connecting the Scanner to a Searcher PC on a Mach-SmartLane....................................................................8 Scanner power-up information............................................9 Chapter 3 Using the HF RFID Handheld Scanner....................... 10 General usage .......................................................................10 Using the Scanner on a SmartLane Searcher station.......12 RFID tag read failure..................................................15 Chapter 4 Troubleshooting........................................................... 16 Scanner not powering on — no LED indication .............16 RFID tag read failure ...........................................................17 Scanner reset procedure......................................................18 Scanner reads without pressing the trigger button..........19 iii HF RFID Handheld Scanner User Manual Chapter 5 Specifications............................................................... 20 Technical specifications.......................................................20 Environmental information................................................20 Disposal........................................................................21 Purchasing Data ...................................................................21 Warranty and Servicing.......................................................21 Cleaning .......................................................................21 Return information..............................................................21 Chapter 6 Glossary ....................................................................... 23 Chapter 7 Return Material Authorization (RMA) Service Request Form............................................................... 24 iv HF RFID Handheld Scanner User Manual Chapter 1 Introduction to the HF RFID Handheld Scanner HF RFID User Manual Handheld Scanner User Manual Overview Thank you for using the HF RFID Handheld Scanner from MacDonald Humfrey (Automation) Ltd. This device uses HF (High Frequency) radio waves to read pre-programmed RFID (Radio Frequency IDentification) tags, which are mounted on the trays that form part of the Mach-SmartLane automated tray X-ray and return system. This product has been designed to be used solely in conjunction with the Mach-Secure range of products from MacDonald Humfrey (Automation) Ltd.. It is not designed for use by the general public or for domestic applications. Ergonomic design Simple status indication USB connector Single trigger button operation HF RFID Handheld Scanner User Manual Safety information General safety notes The HF RFID Handheld Scanner is designed and manufactured with state-of-the-art technology and conforms to recognised safety regulations. The user must, nevertheless, understand that there are dangers associated with its use and its intended purpose. All users of the device must therefore read and understand the following safety information carefully and keep it in mind. If in doubt, seek clarification before using the Scanner. About these instructions Read and understand all safety and operating instructions before installing or operating the HF RFID Handheld Scanner. Heed all warnings. Follow all warnings as per the operating instructions. Keep these instructions, and store them in a place that can be accessed at any time by all persons involved in installing, operating, and troubleshooting the device. These instructions are intended for personnel who are trained in the operation of the Mach-SmartLane automated tray X-ray and return system that is manufactured by MacDonald Humfrey (Automation) Ltd. Equipment handling The HF RFID Handheld Scanner is not intended for use by the “general population” in an uncontrolled environment. Installation, operation and error handling of the device must only be carried out by suitably qualified experienced responsible personnel. The HF RFID Handheld Scanner must only be installed and operated in accordance with the manufacturer's instructions. It must only be installed or operated in good and undamaged condition with reference to this manual. It is essential that the Scanner is visually checked prior to use for damage. Do not use the Scanner if it is damaged. HF RFID Handheld Scanner User Manual Only use attachments, accessories and connecting cables recommended and supplied by MacDonald Humfrey (Automation) Ltd. The device is designed to connect to a standard computer USB port 5VDC 0.5Amp of the type described in these instructions only. Never connect the device to any other kind of power supply as this may result in fire, electric shock, or other hazards and will invalidate any warranty given. To disconnect the device use the connector; never pull on the cable itself. Keep the connector evenly aligned to avoid bending any connector pins. When you connect a cable, ensure that the connector pins are positioned correctly. Never over-bend the device cable or expose it to mechanical loads or sharp edges. Do not use around flammable gas. All electrical equipment can generate sparks that can ignite flammable gas. Keep the equipment dry, and only use it indoors. The system has not been made weatherproof. Do not use with wet hands. Keep cables tidy. When you are not using the RFID Handheld Scanner, hang it in its storage rack to keep it out of the way to reduce the risk of the unit and its cable from getting dropped, knocked or damaged. The HF RFID Handheld Scanner has no user-serviceable parts. It must be returned to the manufacturer only for servicing and repair. Unauthorised repair, substitution or replacement part may result in fire, electric shock, or other hazards and will invalidate any warranty given. Medical considerations The HF RFID Handheld Scanner transmits and receives High Frequency (HF) radio waves at 13.56MHz to power and read passive RFID tags. Never put the HF RFID Scanner close to or touching parts of the human body while transmitting. In HF RFID Handheld Scanner User Manual addition to the heating effect that HF radio waves can have on human tissue, the radio emissions from the Scanner can adversely affect medical devices such as pacemakers and other electronic medical implants. Studies have shown that close proximity exposure (22.5 centimetres / 9 inches or less) can cause an adverse reaction in pacemakers. Persons with medical implants which are susceptible to Electro-Magnetic Interference should seek medical advice prior to using the Scanner. People with hearing aids should be aware that radio signals transmitted by the Scanner might cause a very unpleasant buzzing noise in their hearing aids if in close proximity to the Scanner. Applicable standards and approvals RoSH Reach Compliant Din 16901 T130 CE CE mark for Class A ITE Following European standards BS EN 55024:2010+A1:2015. Information technology equipment. Immunity characteristics. Limits and methods of measurement. BS EN 55032:2015. Electromagnetic compatibility of multimedia equipment. Emission Requirements. ETSI - EN 302 291-2 ELECTROMAGNETIC COMPATIBILITY AND RADIO SPECTRUM MATTERS (ERM); SHORT RANGE DEVICES (SRD); CLOSE RANGE INDUCTIVE DATA COMMUNICATION EQUIPMENT OPERATING AT 13,56 MHZ; PART 2: HARMONIZED EN UNDER ARTICLE 3.2 OF THE R&TTE DIRECTIVE HF RFID Handheld Scanner User Manual FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. his device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. FCC WARNING This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in business, industrial, and commercial environments. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications and other electronic equipment. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause nuisance interference to analogue or digital device reception, this can be determined by turning the device off and on. Close proximity of such devices to the Scanner is not recommended. The user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the devices in relation to each other. Increase the separation between the equipment. Contact MacDonald Humfrey (Automation) Ltd. for technical assistance. Caution To comply with the limits for an FCC Class A device, always use the shielded signal cord supplied with this unit. The Federal Communications Commission warns that changes or modifications of the device not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. HF RFID Handheld Scanner User Manual Canadian DoC Notice for Class A Computing Devices This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications. “Le présent appareil numérique n’èmet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada." Radio Frequency Interference Statement Warning This is a Class A product for non-residential operation. This product may cause radio interference in which case the user may be required to take adequate measures. HF RFID Handheld Scanner User Manual Chapter 2 Connecting the HF RFID Handheld Scanner HF RFID User Manual Handheld Scanner User Manual The HF RFID Handheld Scanner simply plugs into any USB port on the host Windows PC. Note The HF RFID Handheld Scanner is only supported for USB 2.0 and above. Connecting the Scanner to a generic Windows PC To connect the Scanner to a standard laptop so you can test its general operation: Without pressing the trigger on the Scanner, plug the Scanner into the laptop’s USB port. You can do this with or without the PC switched on. RFID tag to be scanned USB HF RFID Handheld Scanner Windows automatically recognises the Scanner and installs the drivers for it. For information on the Scanner’s power-up sequence, see Scanner power-up information on page 9. To use the Scanner, see Chapter 3. HF RFID Handheld Scanner User Manual Connecting the Scanner to a Searcher PC on a Mach-SmartLane 1. Feed the RFID Handheld Scanner cable down through the monitor mounting pole on the Searcher station. 2. Without pressing the trigger on the Scanner, plug the Scanner cable into the uppermost USB port on the back of the Searcher PC, inside the Searcher station cabinet. You can do this with or without the PC switched on. Storage rack Searcher PC USB Details of the additional connections on the Searcher PC are beyond the scope of this manual. For information on the Scanner’s power-up sequence, see Scanner power-up information, next. To use the Scanner once it is powered up, see Chapter 3. HF RFID Handheld Scanner User Manual Scanner power-up information The Scanner is powered from the USB port’s 5VDC supply. During the Scanner power-up sequence (either when you power up the PC to which the Scanner is attached, or when you plug the Scanner into a live PC) the LED on the Scanner flashes an amber colour. After power-up, the Scanner displays a steady green light to indicate that it is in Idle mode, ready for use: Powering up: Flashing Amber LED Idle/Ready mode: Steady Green LED Note Do not press or hold the trigger button on the Scanner while it is powering up, as this will put the Scanner into “Continuous Read” mode which is only used for service and maintenance procedures. You can tell if the Scanner is in Continuous Read mode if you hold the Scanner up to an RFID tag and the Scanner reads the tag before you have pushed the trigger button. If you put the Scanner into this mode by accident, unplug and re-plug the Scanner without touching the trigger button on the Scanner, or reboot the PC without touching the trigger button on the Scanner. If the Scanner goes into Continuous Read mode even if you are not touching the trigger button during power-up, it is possible that the trigger button is stuck. Make sure the trigger button movement is not hindered by dirt or debris around the button. If you still have problems, contact MacDonald Humfrey (Automation) Ltd. to have the Scanner replaced. To use the Scanner once it is powered up, see Chapter 3. HF RFID Handheld Scanner User Manual Chapter 3 Using the HF RFID Handheld Scanner HF RFID User Manual Handheld Scanner User Manual General usage 1. Make sure the HF RFID Handheld Scanner is plugged into the host Windows PC and displaying a Green Ready light (see Chapter 2.) 2. Hold the Scanner head up to the RFID tag to be read. The Scanner head must be within 4 cm (1.75 inches) of the tag to get a reliable reading. Ready RFID tag 3. Press and hold the Scanner trigger button. This initiates the read sequence and the Scanner indicates the status as one of the following: GOOD TAG READ is indicated by a steady Amber LED and a single long duration beep. The LED then goes off until the trigger is released. Beeeeeep 10 HF RFID Handheld Scanner User Manual NO READ / NO TAG is indicated by a flashing Red LED and a series of short duration beeps. The LED then goes off until the trigger is released. Beep Beep Beep Beep Post Read Cycle - When you release the trigger button after either of the above results, the Scanner displays a steady Green LED light again, indicating it is in Idle mode and ready for the next scan. Ready again The actions of the PC that are then invoked by a good or bad read are determined by the software that you are using that makes use of the Scanner. A more detailed example is given in the next section. 11 HF RFID Handheld Scanner User Manual Using the Scanner on a SmartLane Searcher station Detailed instructions for using the HF RFID Handheld Scanner in combination with SmartSearcher software running on the Mach-SmartLane Searcher station PC are given in the separate SmartSearcher User Manual. A brief summary is given below. The picture shows a typical situation that requires use of the HF RFID Handheld Scanner at the Mach-SmartLane Searcher station. Each tray on the SmartLane has a unique RFID tag which identifies the tray and its contents. The SmartLane has its own built-in HF RFID Scanners, and when the SmartLane photographs and X-rays a tray, the images produced are associated with the tray’s RFID tag number. The tray shown in the picture has been X-rayed and photographed on the SmartLane, the X-ray images have been inspected by a Remote Analyst working elsewhere on the SmartViewMatrix network while the tray was in the SmartLane holding area, the Analyst has spotted one or more potential threats in the X-ray images and rejected the tray, and the SmartLane has re-routed the tray to the Searcher station to be hand-searched by you, the Searcher. To assist your hand-search of the tray contents, you use the HF RFID Handheld Scanner to scan the tray’s RFID tag, and the Searcher station PC then displays the photograph, X-ray images, and threat markers for that tray on the Searcher station monitors. 1. Make sure the SmartSearcher application on the Searcher PC shows Scan Next Tray, which indicates that the software is ready to receive the next set of X-ray images. 2. Make sure the HF RFID Handheld Scanner is plugged into the host Windows PC and displaying a Green Ready light. 3. Hold the HF RFID Handheld Scanner up to the RFID tag on the tray. The Scanner head must be within 4 cm (1.75 inches) of the tag to get a reliable reading. 4. Press the trigger button on the Scanner. 12 HF RFID Handheld Scanner User Manual Ready Rejected tray RFID tag Trigger Scanner 13 HF RFID Handheld Scanner User Manual If the read is successful then the Scanner makes a single audible beep and the LED on the Scanner shows a steady Amber light. The SmartSearcher software then compares the ID of the tray against the list of rejected trays on the SmartViewMatrix network. When it finds a match, the Searcher station displays the X-ray images previously taken for that tray, along with any threat markers that the Analyst added to the images. X-ray image side view Beeeeeep X-ray image top view and controls Scanner storage rack You can then process the threats in the tray. See the separate SmartSearcher User Manual for details. 14 HF RFID Handheld Scanner User Manual RFID tag read failure If the Scanner cannot read the RFID tag, this is indicated by a flashing Red LED on the Scanner and a series of short duration beeps. The LED then goes off until the trigger is released. The SmartSearcher software on the Screener PC informs you that the tag read failed. Beep Beep Beep Beep Do the following: Try scanning the tag again, making sure that you hold the Scanner close enough to the tag when pressing the trigger button on the Scanner. Try scanning the tag on the opposite side of the tray. If this works then process the tray as normal, then inform your Security Team Leader that one of the tags on the tray may be faulty and remove the tray from service until its tags can be checked and/or replaced. If repeated attempts to read the tags fail then inform your Security Team Leader and follow local standard operating procedures for a failed tag read. These might include carrying out a full hand search on the tray without the aid of X-ray images, or transferring the tray contents into a different tray and putting the new tray and its luggage through the X-ray machine again. Remove the faulty tray from service until its tags can be checked and/or replaced. When the Scanner is not in use, hang it in its storage rack on the pole to keep it out of the way so the cable doesn’t get caught or damaged. 15 HF RFID Handheld Scanner User Manual Chapter 4 Troubleshooting HF RFID User Manual Handheld Scanner User Manual Scanner not powering on — no LED indication 16 HF RFID Handheld Scanner User Manual RFID tag read failure 17 HF RFID Handheld Scanner User Manual Scanner reset procedure 18 HF RFID Handheld Scanner User Manual Scanner reads without pressing the trigger button 19 HF RFID Handheld Scanner User Manual Chapter 5 Specifications HF RFID User Manual Handheld Scanner User Manual Technical specifications Frequency: 13.56 MHz Tag Type: ISO15693 Read Range: 0-80mm Supply Voltage: 5Vdc Current: 30/65mA Rest / Read Operating Systems: Microsoft Windows 7 & 10, 32 & 64 Bit Interface: HID POS Connection type: USB Type A Operation: Single button press Air read: Button Press / Button Release (No Data). Feedback: Two Audio announcements – ‘Data’ or ‘No Data’ LED Indication: Start up, Power, Data and No Data Compatible Host: Any MS Windows 7 or 10 PC with USB 2.0 (or above) connector. Environmental information Scan head (casing) Button Cover: Thermoplastic Elastomer Handle (cover plate) Housing Material: ABS UL94 HB IP rating: IP41 Weight: 250g Cable length: 3m Spiral Nominal 20 HF RFID Handheld Scanner User Manual Operating Temperature: –20 to +60 °C (–4 to +140 °F) Storage Temperature: –40 to +80 °C (–40 to +176 °F) Dimensions: 180 × 86 × 45mm + Cable Disposal When the HF RFID Handheld Scanner reaches the end of its working life it should be recycled or disposed of responsibly, in accordance with local regulations for the disposal of electronic equipment. Purchasing Data HF RFID Handheld Scanner Part Number: MHA 00025505 Pack Size / MOQ: 1 piece per pack Country of manufacture: UK HST Code 8471.90.00.00 Warranty and Servicing This product is warranted against defects in materials and workmanship for a period of 12 months from the time of purchase subject to proper use including fair wear and tear. There are no user-serviceable parts in the HF RFID Handheld Scanner. In the event of malfunction the device must be returned to MacDonald Humfrey (Automation) Ltd. for repair and servicing. Cleaning To clean the HF RFID Handheld Scanner, shut down the Searcher station PC and then wipe the HF RFID Handheld Scanner with a damp cloth. Do not use any liquids or abrasive cleaners. Return information Before returning the HF RFID Handheld Scanner to MacDonald Humfrey (Automation) Ltd., please contact us for advice. Many perceived problems can turn out to be a configuration or usage issue that can be solved over the telephone. If you need to return the HF RFID Handheld 21 HF RFID Handheld Scanner User Manual Scanner to MacDonald Humfrey (Automation) Ltd., use the address at the front of this manual, and refer to Chapter 7. 22 HF RFID Handheld Scanner User Manual Chapter 6 Glossary HF RFID User Manual Handheld Scanner User Manual Hertz The SI unit of frequency, equal to one cycle per second. HF High Frequency - (in radio) a frequency of 3–30 MHz. IP rating Ingress Protection rating, or International Protection rating. The IP rating of a device is a two digit code. The first digit is a measure of resistance to penetration by solid objects accessing hazardous parts; the second digit is a measure of resistance to penetration by water. The IP rating of 41 for the HF RFID Handheld Scanner indicates that it is protected against penetration by solid objects over 1mm diameter, and protected against vertically falling drops of water and condensation. MHz Megahertz. A unit of frequency equal to one million Hertz. RF Radio Frequency - a frequency or band of electromagnetic frequencies in the range 104 to 1011 or 1012 Hz, suitable for use in telecommunications. RFID RFID (radio frequency identification) is a technology that incorporates the use of electromagnetic or electrostatic coupling in the radio frequency (RF) portion of the electromagnetic spectrum to uniquely identify an object, animal, or person. USB Universal Serial Bus. A commonly used interface that enables communication between electronic devices over a cable. It is often used to connect a host controller such as a personal Computer (PC) to peripheral devices such as digital cameras, mice, keyboards, printers, scanners, smartphones, and of course the HF RFID Handheld Scanner. 23 HF RFID Handheld Scanner User Manual Chapter 7 Return Material Authorization (RMA) Service Request Form HF RFID User Manual Handheld Scanner User Manual If you need to return the product to MacDonald Humfrey (Automation) Ltd.: 1. Obtain a Return Material Authorization number from MacDonald Humfrey (Automation) Ltd. 2. Photocopy the RMA Service Request Form on the next few pages. 3. Fill in the RMA Service Request Form. Make sure you include the following: 4. Your own address and contact details (telephone number, email address). A description of the situation in which you are using the Scanner, for example SmartLane details and lane number, and Searcher station details. A description of the problem, with respect to both hardware and software symptoms where applicable. Return the form with the product to MacDonald Humfrey (Automation) Ltd. 24 HF RFID Handheld Scanner User Manual Notes 25 MacDonald Humfrey (Automation) Ltd. Progress Manor, 29-35 Bolton Road, Luton, Bedfordshire LU1 3HY United Kingdom Telephone: +44 (0) 1582 405741 Fax: +44 (0) 1582 453237 mha@mhaltd.co.uk www.mhaltd.co.uk
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