Maxtronic Co DESKFORCEII DISK ARRAY User Manual AR 8198

Maxtronic International Co Ltd DISK ARRAY AR 8198

MANUAL

Ultra 160 SCSI to IDEDisk Array System User’s GuideVVeerrssiioonn 11..00 FFeebb.. 22000033P/N. G414239Arena DeskForce II
Ultra 160 SCSI to IDEDisk Array System User’s GuideVVeerrssiioonn 11..00 FFeebb.. 22000033P/N. G414239AR-88198
2003 MaxTronic International Co., Ltd. All rights reserved. No part of this written material may be reproduced, stored in aretrieval system, used in any form or by any means, electronic ormechanical, photocopying, recording, or otherwise, without the written permission of MaxTronic International CO., LTD.CCooppyyrriigghhtt NNoottiiccee
1. Before starting, take a few minutes to read this manual, read all of these instructions and save this manual for later reference.2. Protect the Disk Array from extremely high or lowtemperatures. Let the Disk Array warm (or cool ) toroom temperature before using it.3. Protect the Disk Array from being bumped or dropped. Do not place this product on an unstable cart, stand, or table. It may fall, causing serious damage to the product.4. Keep the Disk Array away from magnetic forces.5. Do not use this product near water.6. Keep the Disk Array away from dust, sand, or dirt.7. Gaps and openings in the cabinet and the back are provided for ventilation. To ensure reliable operation and to protect it from overheating, the gaps and openings should never be blocked or covered by placing the product on a bed, sofa, rug, or other similar surface.8. Do not place this product near or over a radiator or heat register.9. Refer to rating plate for voltage and check theappliance voltage corresponds to the supply voltage.10. The appliance must be grounded. This product isequipped with a 3wire grounding-type power cord, this power cord will only fit into a groundingtype power outlet.IImmppoorrttaanntt!! SSaaffeettyy IInnssttrruuccttiioonnss,, CCaarree aanndd HHaannddlliinngg
11. If an extension cord or a power center is used with this product, make sure that the total of all products plug into the wall outlet does not exceed the ampere rating.12. Do not place the Disk Array where the cord will be walked on.13. Never push any kind of object into this productthrough cabinet gaps and openings, they may touch dangerous voltage points cause a risk of fire or electric shock.14. Unplug the power cord from the wall outlet before cleaning. Keep the Disk Array dry. Do not use liquid cleaners, aerosol cleaners, or a wet cloth. Use a damp cloth for cleaning.15. Except as specifically explained in this User’s Manual, please do not attempt to service this product by yourself. Opening or removing the covers may expose you to dangerous voltages.16. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions :If this product has been exposed to water or any liquid.If the product has been dropped or the cabinet damaged.
When selecting a suitable working location, please consider :VentilationTemperatureDust and dirtElectromagnetic and Radio Frequency Interference.SecurityThe selected location should provide at least six inches of openspace around the Disk Array cabinet for proper air flow.Your Disk Array functions best at normal room temperature. Choosea location free from extreme heat or cold.Your Disk Array should be used in a clean environment that is freefrom airborne contaminants such as dust, dirt, and smoke. Excessivemoisture or oil particles in the air can also hinder your system’sperformance.To reduce the possibility of data errors caused by electromagneticinterference, locate your Disk Array at least five feet away from electrical appliances and equipment that generates magneticfields. OOppeerraattiinngg EEnnvviirroonnmmeennttThe Disk Array’s LCD Panel may be damaged by exposure to intense sunlight. Limit exposure to indirect or subduedsunlight only.Warning!!
This manual serves as a useful guide you can refer to when youwish to install and operate your Disk Array. It includes the following information : Chapter 1 : “ Introduction “Introduces you to your new Disk Array’s features and general RAID concepts. Chapter 2 : “ Getting Started “Describes general information about this Disk Array. Chapter 3 : “ Configuration “Provides a Quick and Easy way to setup thisDisk Array. Chapter 4 : “ Advanced Information “Describes information in more detail.  Chapter 5 : “ Hot-Swap “Describes Hot-Swap components. Appendix A : “ Technical Specification “AAbboouutt TThhiiss MMaannuuaall
CChhaapptteerr 11 :: IInnttrroodduuccttiioonnFeatures .......................................................................... 1-2General RAID concepts .....................................................1-4RAID Level 0 .....................................................1-5RAID Level 1 .....................................................1-6RAID Level 3 .....................................................1-7RAID Level 5 .....................................................1-8Summary Comparison of RAID Levels ............................... 1-10Supported RAID Levels .....................................................1-11Multi-SCSI Format support .....................................................1-12ContentsCChhaapptteerr 22 :: GGeettttiinngg SSttaarrtteeddGeneral Overview ............................................................... 2-1Unpacking & Checklist .................................................... 2-2Choosing a place for Disk Array .......................................... 2-3Identifying Parts of Disk ArrayFront View .....................................................2-4Rear View .....................................................2-5Power Source ................................................................2-6Installing the Hard Disk Drive .......................................... 2-7How To Setup Active Terminator .......................................... 2-11Host Linkage ..........................................................................2-12Power-On & Self-Test............................................................... 2-13LED Display & Function KeysLED Display .......................................... 2-14Function Keys .......................................... 2-15LCD Status Panel ............................................................... 2-16Clear Beeper.......................................................................... 2-17CChhaapptteerr 33 :: CCoonnffiigguurraattiioonnGeneral Overview ............................................................... 3-1Configuration from the front Panel ............................... 3-2
Configuration Procedures .......................................... 3-3Starting the Configuration .......................................... 3-4Configuration from VT100 Terminal Mode .....................3-7Configuration Procedures ............................... 3-8Main Screen .....................................................3-9Re-config RAID .......................................... 3-10Set RAID Level .......................................... 3-11Hot Spare Disk .......................................... 3-12Set SCSI ID# .....................................................3-13Password .....................................................3-14Save & Restart .......................................... 3-15Capacity Expansion.......................................... 3-16CChhaapptteerr 44 :: AAddvvaanncceedd IInnffoorrmmaattiioonnMemory Expansion ............................................................... 4-2Disk Array Controller Block Diagram........................................ 4-5Updating Firmware ............................................................... 4-6Setting Up VT100 Terminal Emulation in Windows 95 .......... 4-7Start to Update Firmware.................................................... 4-14Multiple RAID Configuration .......................................... 4-20Slice and Lun Mapping .....................................................4-29On-Line Expand for Multiple RAID Groups .....................4-35CChhaapptteerr 55 :: HHoott SSwwaappRemoving / Installing Hard Disk Drive ............................... 5-2Removing / Installing Redundant Power Supply Unit .......... 5-6Removing / Installing Cooling Fan.......................................... 5-9AAppppeennddiixx :: Technical Specifications A-1
1-11IntroductionThis chapter will introduce you to your new Disk Array’s features andprovide information on general RAID concept. Chapter 1: “Introduction”
1-22IntroductionThis section provides an overview of the features. For more detailedinformation, please refer to the technical specifications appendixat the end of this manual .Your Disk Array includes the following features : EEaassyy OOppeerraattiioonnAs everyone knows, conventional Disk Arrays are designed for experienced computer specialists. To solve complicated and timeconsuming operating procedures, we came up with a revolutionaryidea :—— IInnnnoovvaattiivvee PPlluugg AAnndd PPllaayy RRAAIIDD ——As compared to a conventional Disk Array’s long-winded setup procedures, your Disk Array can be ready to go after using the simple step by step built-in setup program.UUllttrraa HHiigghh ppeerrffoorrmmaanncceeYour Disk Array combines an extremely high speed microprocessorwith the latest chip set, IDE hardware technology , perfect firmwareand an artistic design. The result is one of the fastest, most reliableDisk Array systems on the market. Supports virtually all popular operating systems, platforms andnetwork environments because it works independently from theO.S. Ultra 160 LVD SCSI channel interface to your Host computer, up to 160MB data transfer rate provides the processing and accesspower for you to handle complex and large files. Selective SCSI ID 0 ~ 14 , support with active termination. Tagged-command queuing : allows processing of up to 255simultaneous data requests.  Selective RAID levels 0, 1, 0+1, 3 or 5 , JBOD. Build-in 64MB cache memory, expandable up to 512MB. Serial communication port ( Terminal Port ) permits array controller operation through a standard VT100 terminal (or equivalent).FFeeaattuurreess
1-33IntroductionSSoolliidd rreelliiaabbiilliittyy Automatic failed disk drive detection. Auto rebuild : when a replacement disk installed (or by using hot spare disk ), The system provides automatic data rebuildwithout any commands or functions keyed in. ( Transparent toHost )EEffffiicciieenntt mmaaiinntteennaannccee An LCD status panel displays a comprehensive readout of the operating status, and the HDD LED indicators on each HDD traydisplay the individual HDD status. When disk failure occurs on a member disk of the disk array, thebuilt-in buzzer sounds simultaneously and LCD status panel alsopoints out the location of the failed hard disk drive. In themeantime the LED HDD status indicator will light up “ Red “onthe failed HDD tray , according the LED indicator on the HDDtray you can perform quick, efficient and correct maintenance. Hot Swap : allows you to remove and install the “ Hot Swap “parts without interrupting data access while the system is on.The “ Hot Swap “ parts include the Hard Disk Drive, RedundantPower Supply Unit and Cooling Fan.
1-44IntroductionCorrect installation of the disk array requires an understanding ofRAID technology and the concepts described in this section.DefinitionRAID is an acronym of Redundant Array of Independent Disks . A RAID is a Disk Array in which part of the storage capacity is usedto record redundant information about the user data stored on the remainder of the storage capacity. The redundant informationenables regeneration of user data in the event that one of the Array’s member Disks or the access path to it fails.Benefits of RAID 1. Secure Data RAID is an emerging storage technology with the potential to revolutionize the data storage technology. A typical RAID unitcontains a set of disk drives, typically two to six, which appear tothe user to be equivalent to a single large capacity disk drive.The remarkable benefit of disk array is that if any single disk in theRAID fails, the system and array still continues to function withoutloss of data. This is possible because the redundancy data isstored on separate disk drives and the RAID can reconstruct the data that was stored on the failed disk drive. 2. Increases system performance As the effective seek time for finding data on a disk can potentially be reduced by allowing multiple simultaneous accessof different data on different disks. Utilizing parallel reads andwrites of the data spread across the disks in the array, the datatransfer rate can be increased significantly over that of a singledisk.3. Easy maintenanceRAID system maintenance is typically simplified because it iseasy to replace individual disks and other components while the system continues to function. ( Hot swap support )GGeenneerraall RRAAIIDDCCoonncceeppttss
1-55IntroductionRRAAIIDD LLeevveell 00 :: ““ DDiisskk SSttrriippiinngg ““ HHiigghh II//OO PPeerrffoorrmmaannccee Improved I/O performance is the major reason of using RAID level 0. No protection is provided against data loss due to member disk failures. A RAID level 0 array by itself is thus an unsuitable storage medium for data that can not easily be reproduced, or for data that must be available for critical system operation. It is more suitable for data that can be reproduced or is replicated on other media.A RAID level 0 array can be particularly useful for :Storing program image libraries or runtime libraries for rapidloading, these libraries are normally read only.Storing large tables or other structures of read only data forrapid application access. Like program images, the datashould be backed up on highly reliable media, from which itcan be recreated in the event of a failure.Collecting data from external sources at very high datatransfer rates.  RAID level 0 arrays are not particularly suitable for :Applications which make sequential requests for small amount of data. These applications will spend most of their I/O time waiting for disks to spin, whether or not they use striped arrays as storage media.Applications which make synchronous random requests for small amounts of data. RRAAIIDD LLeevveellss
1-66IntroductionRRAAIIDD LLeevveell 11:: ““DDiisskk MMiirrrroorriinngg”” HHiigghh DDaattaa rreelliiaabbiilliittyyRAID level 1 provides both very high data reliability and continueddata availability in the event of a failure of an array member. Whena RAID level 1 member disk fails, array management software simply directs all application requests to the surviving member.RAID level 1 is suitable for data for which reliability requirements areextremely high, or for data to which high performance access isrequired, and for which the cost of storage is a secondary issue.
1-77IntroductionRRAAIIDD LLeevveell 33 ::““ PPaarraalllleell TTrraannssffeerr DDiisskkss wwiitthh PPaarriittyy ““HHiigghh DDaattaa RReelliiaabbiilliittyy && HHiigghheesstt TTrraannssffeerr CCaappaacciittyyRAID Level 3 technology use a dedicated parity disk to store redundant information about the data on several data disks. RAIDLevel 3 is an excellent choice for applications which require singlestream I/O with a high data transfer rate.RAID Level 3 is optimal for applications in which large block ofsequential data must be transferred quickly, these applications areusually of one of these types :They operate on large data objects such as graphical image processing, CAD/CAM files, and others.They are non-interactive applications that process large data sequentially.They usually request a large amount of data (32KBytes or more)with each I/O request. The distinctive performance characteristics of RAID Level 3 :RAID Level 3 provides excellent performance for data transfer-intensive applications.RAID level 3 is not well suited for transaction processing or other I/O request-intensive applications.
1-88IntroductionRRAAIIDD LLeevveell 55 ::““ IInnddeeppeennddeenntt AAcccceessss AArrrraayy wwiitthh RRoottaattiinngg PPaarriittyy ““HHiigghh DDaattaa RReelliiaabbiilliittyy && TTrraannssffeerr CCaappaacciittyyWhen RAID Level 5 technology is combined with cache memory toimprove its write performance, the result can be used in any applications where general purpose disks would be suitable.For read only or read mostly application I/O loads, RAID Level 5 performance should approximate that of a RAID Level 0 array. Infact, for a given user capacity, RAID Level 5 read performanceshould normally be slightly better because requests are spreadacross one more members than they would be in a RAID Level 0array of equivalent usable capacity.A RAID level 5 array performs best in applications where data and I/O load characteristics match their capabilities :Data whose enhanced availability is worth protecting, but for which the value of full disk mirroring is questionable.High read request rates.Small percentage of writes in I/O load.
1-99IntroductionRAID level 5 arrays have unique performance characteristics :The data can be recalculated or regenerated, using parity, when any drive in the array fails.When the failed drive is replaced, either automatically if the subsystem contained a hot spare drive, or by user intervention during a scheduled maintenance period, the system will be restored its full data redundancy configuration by rebuilding all of the data that had been stored on the failed drive onto the new drive. This is accomplished using parity information and data from the other data disks. Once the rebuild process is complete, all data is again protected from loss due to any failure of a single disk drive.
1-110IntroductionSSuummmmaarryy CCoommpprriissoonn ooff RRAAIIDD LLeevveellssRAIDLevelCommonName Description Array’sCapcityDataReliabiityDataTrasferCapacity0Disk StripingData distributed across the disks in the array. No redundant infromation provided.(N) disksLow Very High1 Mirroring All data Dulicated 1 * disk Ver y High High3ParallelTransfer Disks withParityData sector is subdivided and distributed across all data disk. Redundant information stored on a dicated partiy disk(N-1)disksVer y HighHighest of all listed alternatives5IndependentAccess Arraywith RotatingParidyData sectors are distributed as with disk striping, redundant information is interspersed with user data.(N-1)disksVer y HighVer y High
1-111IntroductionRAIDLevelFunction DescriptionDrives requiredMin. Max.Based on the needs of a Disk Array’s capacity, data availability,and overall performance, you can select a proper RAID level foryour Disk Array. The supported RAID levels are shown in below:0“Disk Striping”, block striping is used, whichyields higher performance than with theindividual disk drives. * There is no redundant function.2 81“DIsk Mirroring”. Disk drives are mirrored, all data is 100% duplicated on each equivalent disk drives. * High Data Reliability2 83“Parallel Transfer Disks with parity”. Data isstriped across physical drives. parity protection is used for data redundancy. 3 85“Independent Access Array with Parity”.Data is striped across physical drives.Rotating parity protection is used for dataredundancy.3 80+1 “Disk Striping” + “Disk Mirroring” Function 4 8SSuuppppoorrtteedd RRAAIIDD LLeevveellss
1-112IntroductionMMuullttii-SSCCSSII FFoorrmmaatt ssuuppppoorrttThe Disk Array provides one LVD Ultra 160 SCSI channel for connecting to your host system. With proper cabling, it may supportNarrow or Wide; Standard, Fast or Ultra SCSI formats. ( singleended ) Overall cable lengthFor secure data transfer , please refer to the cable length limitations as below :* Cable length = External Host cables length + Internal Host cable length* Standard Disk Array External cable length = 90cm ( 3 ft )* Standard Disk Array Internal cable length = 20cm SCSITypeClockRateDataRateMaximuCableLengthCableRequiredRemarkUltra 160(16 bit)40MHZ160MB/sec12m HPD 68—HPD 68 pinLVDUltra 2(16 bit)40MHZ80MB/sec12m HPD 68—HPD 68 pinUltrawide(16 bit)20MHZ40MB/sec1.5m HPD 68—HPD 68 pinUltraSCSI(8 bit)20MHZ20MB/sec1.5m HPD 68—HPD 50 pin
2-11Getting StartedChapter 2: “Getting Started”GGeenneerraall OOvveerrvviieewwThis chapter helps you get ready to use the Disk Array. It gives you:Unpacking & ChecklistChoosing a place for Disk ArrayIdentifying Parts of Disk Array Power Source Installing the Hard Disk Drives Setup active terminator Host Linkage Power-On and Self-test LED Display and Function KeysLCD Status Display Clear beeperThe following illustrations will help you read the further sections. SSppeecciiaall NNoottee::RAID should never be considered a replacement for doing regularbackup. It’s highly recommended to conduct a backup strategyfor critical data.
2-22Getting StartedUUnnppaacckkiinngg && CChheecckklliissttBefore unpacking your Disk Array , prepare a clean and stableplace to put the contents of your Disk Array’s shipping container on.Altogether, you should find the following items in the package :The Disk ArrayOne AC power cordOne External SCSI cableKeys ( For HDD Trays )User’s GuideRS-232 CableActive TerminatorGlobal-Eyes CDRemove all the items from the carton. If anything is missing or broken , please inform your dealer immediately. Save the cartonsand packing materials that came with the Disk Array. Use thesematerials for shipping or transporting the Disk Array.
2-33Getting StartedCChhoooossiinngg aa ppllaaccee ffoorr DDiisskk AArrrraayyWhen selecting a place to set up your Disk Array, be sure to followthe guidelines as below:Place on a flat and stable surface.Use a stand that supports at least 50 kgs for this Disk Array. (HDD included )Place the Disk Array close enough to the computer for the DiskArray’s External cable to reach it.Use a grounded wall outlet.Avoid an electrical outlet controlled by wall switches or automatic timers. Accidental disruption of the power sourcemay wipe out data in the memory of your computer or Disk Array. Keep the entire system away from potential sources of electromagnetic interference, such as loudspeakers , cordless telephones, etc.Caution ! Avoid direct sunlight, excessive heat, moisture, or dust.
2-44Getting StartedIIddeennttiiffyyiinngg PPaarrttss ooff tthhee DDiisskk AArrrraayyFFrroonntt VViieewwFigure : Front View1. LCD Status Display Panel2. HDD Trays 1 ~ 83. Power Supply State Indicator (light up Green / Red)4. Function Keys (, Enter , ESC )5. Power-On Indicator (PWR Unit 1, PWR Unit 2)6. Host Computer Access Indicator7. HDD Tray Lock ( Lock / Unlock )8. HDD Status Indicator( From left to right: Error (Red), Access (Yellow), Power-On (Green) )9. Front Cover
2-55Getting StartedRReeaarr VViieewwFigure : Rear View1. Host channel adapter Port2. RS232 Adapter ( VT100 Terminal Port )3. Cooling Fans4. Power Supply Unit Switch (On / Off)5. Power Supply Unit 1 LED indicator (Green)6. Power Supply Unit 1 (Upper)7. Power Supply Unit 2 (Lower)8. 2nd Host Channel Port9. RJ45 Adapter (Terminal port for Global-Net)10. Fan Door Screws11. Power Supply fail indicator (Red)12. Power Supply Alarm reset Switch13. AC Power Source Input Socket14. AC Voltage Select Switch ( 115V / 230V )15. Power Supply Unit Switch (On/Off)
2-66Getting StartedPPoowweerr SSoouurrcceeChoosing a Working VoltageThe system can run either on AC 115V (+/10%) or AC 230V(+/10%),Slide the AC voltage select switch on the power supply to the correct position which corresponds with the wall outlet supply voltage.Wrong AC Voltage input will harm the power supply and cause serious damage to the Disk Array.Figure : Power SourceThis Disk Array is supplied with an AC power cord equipped with a3-wwire grounding type plug. This is a safety feature and it isimportant to only use a 3-wwire grounded mains power cord.! This Disk Array must be groundedWarning !
2-77Getting StartedIInnssttaalllliinngg tthhee HHaarrdd DDiisskk DDrriivveessStep 1 : Open the front cover.Figure: Installing HDD step 1
2-88Getting StartedStep 2 : Unlock the HDD tray by turning the Key-lock to the correct position.Step 3 : Gently Pull out the HDD tray.Figure: Installing HDD step 2, 3
2-99Getting StartedStep 4 : Insert HDD into the trayStep 5 : Screw in the hard drive. ( Use the correct size, type and thread )Step 6 : Cabling, Connect the Data cable and Power cable.Figure: Installing HDD step 4, 5, 6
2-110Getting StartedStep 7 : Gently slide in the HDD tray.Step 8 : Lock the HDD tray. When powered on, the Green LED will light up.Figure:Installing HDD step 7, 8
2-111Getting StartedHHooww ttoo SSeettuupp AAccttiivvee TTeerrmmiinnaattoorrFor better data integrity, we suggest you always add an active terminator on the Disk Array when it is at the end of the SCSI bus..PPlluugg-iinn tthhee TTeerrmmiinnaattoorr bbeeffoorree PPoowweerr-OOnn ::You can find two ports for the host channel adapter on the back ofDisk Array. You can connect the top one with your Host Computer,and plug in the active terminator on the second one.
2-112Getting StartedHHoosstt LLiinnkkaaggeeWith the HDD(s) installed correctly, you are ready to connect theDisk Array to your Host computer.Use a External SCSI cable to connect your Host computer to theDisk Array’s built-in SCSI adapter port.Connect the Host computer as shown below :Figure : Host linkageFor safety reasons, make sure the Disk Array and Host Computer are turned off when you plug-iin the SCSI cable.Caution !
2-113Getting StartedPPoowweerr-oonn aanndd SSeellff-TTeessttWhen you connect the Disk Array to the Host computer, Youshould press the ON/OFF Power Supply Switch on both of the powersupply Hot-Swap units and the Main Switch. It will turn the Disk Arrayon and the Self-Test will be startedFigure:Power-On & Self-Test
2-114Getting StartedLLEEDD DDiissppllaayy && FFuunnccttiioonn KKeeyyssLLEEDD DDiissppllaayyShown below is the LED Display. Please refer to the illustration, theLEDs inform you of the Disk Array’s current operating status. Uponactivating a certain function, the corresponding LED indicatorshould turn on indicating that the feature is engaged. LED Description1. Power Unit 1 Indicator light up: “Green”, it lights when the power Unit 1 is plugged and operating functionally.2. Power Unit 2 Indicator light up: “Green”, it lights when the power Unit 2 is plugged and operating functionally.3. Host Computer Access Indicatorlight up: “Yellow” indicates Host computer is curretnly accessing the Disk Array4. HDD Power-On Indicator light up: “Green”, it lights when the HDD frame is locked and Power-on.5. HDD Access Indicator light up: “Yellow”, when HDD is accessed6. HDD Error Indicator light up: “Red, when the HDD not installed or errorFigure:LED Display
2-115Getting StartedFFuunnccttiioonn KKeeyyssThe four function keys at the top of the front panel perform thefollowing functions:() Up Arrow / Right Arrow Use to scroll the cursor Upward / Rightward() Down Arrow / Left Arrow Use to scroll the cursor Downward / Leftward(Enter) Use to confirm a selected item(ESC) Use to exit a selection
2-116Getting StartedLLCCDD SSttaattuuss PPaanneellLocated the LCD panel, the LCD status panel informs you of theDisk Array’s current operating status at a glance. Upon activating acertain function, a symbol or icon corresponding to that functionwill appear in the display window. The symbol will remain in the display window indicating the status of the Disk Array.IIddeennttiiffyyiinngg tthhee ssttaattuuss oonn tthhee LLCCDDThe following illustration shows the symbols (characters) been usedand their representation. A description of each of the symbols in LCD display window : Example of the LCD status display window : This informs you :a. HDD 1 ~ HDD 3 : On-line (RAID Group1)b. HDD 4 ~ HDD 6 : On-line (RAID Group2)c. HDD 7 : It is a Spare disk drived. HDD 8 : Not installed11 11 11 22 22 22 SS XX RError occur (Fault)IIdentifying Disk DriveSSpare Disk DriveXDisk Drive not installedWWarning: Disk Drive with too many Bad SectorsAAdd new Disk Drive when On-Line ExpansionJJBOD Configuration1/2/3/4 RAID Group 1/2/3/4This informs you :a. RAID 1 : RAID Group1b. R5 : RAID Level 5c. 12345 : HDD No. 1, 2, 3, 4, 5 in RAID1membersRAID1 R511 22 33 44 55
2-117Getting StartedClear BeeperThe disk drive initialization and fail beeping can be stopped by pushing the ()and ()simultaneously twice. But you shouldremember to replace the drive. Next time when error happen thebeeping will still be available.() ()
Configuration3-11After completing the hardware installation, the disk array must beconfigured and the logical unit must be initialized before it is readyto use. This can be accomplished through the following user interfaces : Front Panel function keys ( LCD Display )or VT100 terminal connected through the serial port ( Monitor Port)or The GUI S/W (Graphical User Interface). Defails please refer to the Global-Eyes CD-Rom.The LCD display panel and a VT100 terminal can not be used at the same time.This chapter guides you through setting up your Disk Array for the first time. This chapter contains information on setup. The setup program is a menu-driven utility which enables you to makechanges to the configuration and tailor your Disk Array to your individual needs.The setup program is a ROM-based configuration utility which displays the Disk Array’s status and allows you to set up the parameters. The parameters are stored in a nonvolatile batterybackup CMOS RAM which saves the information even when thepower is off.By using an easy-to-use user interface, you can configure suchitems as : RAID Level Hot Spare Disk SCSI ID Password ( For protection from unauthorized use ) Firmware update (VT100 Terminal mode only) —- for updateprocedures please refer to Chapter 4 : Advanced information.The setup program has been designed to make it as easy to useas possible. By using a menu-driven program, you can scrollthrough the various sub-menus and make your selections amongthe various predetermined choices.Chapter 3: “Configuration”
Configuration3-22CCoonnffiigguurraattiioonn ffrroomm tthhee ffrroonntt PPaanneellThe LCD Display front panel function keys are the primary user interface for the Disk Array. Except for the “Firmware update” ,allconfiguration can be performed through this interface.Function Key DefinitionsThe four function keys at the top of the front panel perform the following functions :() Up Arrow / Right Arrow Use to scroll the cursor Upward / Rightward() Down Arrow / Left Arrow Use to scroll the cursor Downward / Leftward( Enter )Use to confirm a selected item( ESC )Use to exit a selection
Configuration3-33CCoonnffiigguurraattiioonn pprroocceedduurreess ((vviiaa FFrroonntt PPaanneell))Main screenRAID Level(0,1,3,5,0+1,None)Re-Config RAIDHot Spare Disk(Yes / No)Set Password(4 Digital)Save Configuration& RestartYesNoYesNoSet SCSI ID( 0~14 )
Configuration3-44SSttaarrttiinngg tthhee ccoonnffiigguurraattiioonn1. Power-on the Disk Array. At the end of the power-on self test program, the LCD displays the current system status. The default setting is JBOD ( just a Bunch of Disks ).2. Press the front panel “ Enter “ key to access the built-in configuration program.3. When the screen displays the password prompt and asks you to“ Enter Password “press “ Enter “ 4 times to input the default password( default password is “ 0000 “ )4. Re-Configuration RAIDSelect “ No “ to set up “SCSI ID#” ,and“Password”.Select “ Yes “ to set up “ RAID Level “ , “ Hot spare disk “ , “SCSI ID#” ,and “ Password “Enter Password0 
Configuration3-555. Set RAID LevelMove cursor (  ) to the desired RAID Level ( 0, 1, 3, 5, 0+1,None ), press “ Enter “ to confirm.* RAID Level “ None “ = JBOD6. Set Hot Spare DiskSelect “ Yes “ to set one Disk Drive as a Hot-spare Disk. (Valid for RAID Level 5 and 3 , the total number of Disk Drivesinstalled must be more than 3 Disk Drives )7. Set SCSI IDEach device on a specific SCSI bus must be configured with a target address ( which is a “SCSI ID” ) which is different from anyother devices on the SCSI Bus. The default SCSI ID for the Disk Array is ID 0.If you needed to assign a different ID # for your Disk Array. The available SCSI ID# for this Disk Array are ID# 0 ~ 14 . You must assign a different SCSI ID to each SCSI device on the SCSI Bus. The SCSI ID# must be Unique for eachdevice.Warning All data on the disk drives will be lost by changing the RAID Level.
Configuration3-668. Set PasswordPress “ Enter “ to activate the Password setting. When the cursorstop on the desired “number” or “character”, Using “” and “” function keys to choose the desired characters and thenpress “ Enter “ to confirm it.9. Save Configuration & RestartSelect the Save Configuration function and Press the “ Enter “ key to save and activate your selections. 10. The disk array will automatically partition the slice capacity and assign LUN Number if the total capacity is over 2TB. Thus after the system restart it will appear in the Host machine with 2 LUNs (default LUN 0=2TB, rest capacity assign to LUN1 ) STOPWARNINGPress “ ESC “ function key for password “No Change”NoticeWarning ! All data will be lost if you changed RAID Levels .If you already have a RAID level setting and wish tochange to different RAID level, you must setup RAID level to“None” first, then run the setup procedure again to setupexpected RAID level.Saving configuration changes causes the disk array controller’s working parameters to change. This canproduce unpredictable results if it occurs during Hostand Array activity. All activity to the controller shouldbe stopped before saving configuration changes.
Configuration3-77CCoonnffiigguurraattiioonn ffrroomm VVTT110000 TTeerrmmiinnaall MMooddeeBy connecting a VT100 compatible terminal or a PC operating in aterminal emulation mode, a configuration can be performedthrough this interface.To ensure proper communications between the “Disk Array” andthe “Terminal”, Please configure the VT100 terminal settings to thevalues shown below :VT100 Terminal ( or compatible ) Set upConnection Serial Port ( COM 1 or COM 2 )Protocol RS232 ( Asynchronous )Cabling Null-Modem cableBaud Rate 115,200Data Bits 8Stop Bit 1Parity NoneKeyboard Function Key Definitions“ Enter “ key, Use to confirm a selected item“ ESC “ key, Use to exit a selection“ A “ key, Use to scroll the cursor Upward / Rightward“ Z“ key, Use to scroll the cursor Downward / Leftward“ Tab “ key, Use to switch mode ( Menu / Output Area )
3-88configurationCCoonnffiigguurraattiioonn pprroocceedduurreess ((VVTT110000 TTeerrmmiinnaall))Main screenRAID Level(0,1,3,5,0+1,None)Re-Config RAIDHot Spare Disk(Yes / No)Set Password(4 Digital)Save Configuration& RestartYesNoYesNoUpdate FirmwareUpdateNoYesSet SCSI ID( 0~14 )On-Line Expand(Enable)YesNo
Configuration3-99MMaaiinn SSccrreeeennPlease refer to Chapter4 “Advanced Information” for setting VT100Terminal in Windows.
Configuration3-110RRee-CCoonnffiigg RRAAIIDD Select “ No” for setting : “SCSI ID” , “ Password “Select “ Yes “ for setting all the configurations
Configuration3-111SSeett RRAAIIDD LLeevveellMove the cursor to the desired RAID Level ( 0, 1, 3, 5, 0+1, None ),and Press “ Enter “ to confirm it.Warning!!All Data will be lost by changing the RAID level.
Configuration3-112HHoott SSppaarree DDiisskkSelect “ Yes “ to set One Disk Drive as a Hot Spare Disk.This Function is valid in RAID level 5and RAID level 3, the total DiskDrives installed must be more than 3 Disk Drives.( Disk Drives number > 3 )
Configuration3-113SSeett SSCCSSII IIDD##Each device on a SCSI bus must be configured for a Targetaddress (which is a “SCSI ID”), which is different from any other device on the SCSI Bus. The default ID for this Disk Array is ID#0If you needed to assign a different ID# for your Disk Array, The available SCSI ID# for this Disk Array is ID# 0 ~14You must assign a different SCSI ID to each SCSI device on theSCSI Bus. The SCSI ID# must be unique for each device.
Configuration3-114SSeett PPaasssswwoorrddPress “ Enter “ to activate the password setting then to key-in thedesired “ Number “ or “ Character “.Press “ ESC “ to skip the charge of the password.
Configuration3-115SSaavvee && RReessttaarrttSelect the Save & Restart function and press “Enter” to save andactivate your selections.STOPWARNINGNoticeWarning ! All data will be lost if you changed RAID Levels .If you already have a RAID level setting and wish tochange to different RAID level, you must setup RAID level to“None” first, then run the setup procedure again to setupexpected RAID level.Saving configuration changes causes the disk array controller’s working parameters to change. This canproduce unpredictable results if it occurs during Hostand Array activity. All activity to the controller shouldbe stopped before saving configuration changes.
Configuration3-116CCaappaacciittyy EExxppaannssiioonn ((FFoorr SSiinnggllee RRAAIIDD))The RAID capacity can be expanded by adding one or more DiskDrive into the existing RAID group and properly setup procedures.1.Add new HDD into the RAID system.2.Configuration through the RS-232 Terminal mode, move the cursor to “On-LLine Expand” and “Enable” and “press “Enter” to confirm it.( If you have not add any new HDD into the RAID group the “Enable” item will not show up. )
4-11Advanced Information Chapter 4: “Advanced Information”This chapter describes more advanced information about your DiskArray. The following items are describes in detail.Memory ExpansionRAID ControllerUpdating Firmware Multiple RAID configurationSlice Partition and LUN MappingCapacity Expansion (on-line expand)
4-22Advanced Information MMeemmoorryy EExxppaannssiioonnYour Disk Array comes with 64MB of memory that is expandableto a maximum of 512MB.These expansion memory module can be purchased from yourdealer.Memory Type : 3.3V PC100/133 SDRAM 144pin DIMM.Memory Size : Supports 144pin DIMMs of 64MB, 128MB, 256MB, or 512MB.Height : 1.15 Inches (29.2mm). 64MB 8(8Mx8), 8(4Mx16) or 4(8Mx16)128MB 16(8Mx8), 8(16Mx8), 8(8Mx16) or 4(16Mx16)256MB 16(16Mx8), 8(32Mx8) 512MB 16(32Mx8)
4-33Advanced Information IInnssttaalllliinngg MMeemmoorryy MMoodduulleess ::1. Unscrew & Remove coverFigure: Remove Cover
4-44Advanced Information 2. Install the memorya. Remove daughter board b. The DIMM memory modules will only fit in one orientation.c. Press the memory module firmly into socket from a 45 degree angle, make sure that all the contacts are aligned with the socket.d. Push the memory module forward to a horizontal position.
4-55Advanced Information DDiisskk AArrrraayy CCoonnttrroolllleerr BBlloocckk DDiiaaggrraamm
4-66Advanced Information UUppddaattiinngg FFiirrmmwwaarree1. Setup your VT100 TerminalPlease configure the VT100 terminal setting to the values shownbelow :VT100 terminal ( or compatible ) set upConnection Serial Port ( COM1 or COM2 )Protocol RS232 ( Asynchronous )Cabling Null-Modem cableBaud Rate 115,200Data Bits 8Stop Bit 1Parity None
4-77Advanced Information SSeettuupp VVTT110000 TTeerrmmiinnaallExample : Setup VT100 Terminal in Windows Step 1.
4-88Advanced Information Step 2.
4-99Advanced Information Step 3. Enter a name for your Terminal.
4-110Advanced Information Step 4. Select a connecting port in your Terminal
4-111Advanced Information Step 5. Port parameter setting
4-112Advanced Information Step 6.
4-113Advanced Information Step 7. Select emulate VT100 ModeAfter you finishing the VT100 Terminal setup, you may restartyour Disk Array and press “ Ctrl + D “ keys ( in your Terminal ) to linkthe Disk Array and Terminal together.Press Ctrl + D to display the disk array Monitor Utilityscreen on your VT100 Terminal.
4-114Advanced Information SSttaarrtt ttoo UUppddaattee FFiirrmmwwaarree1. Move the cursor to “ Update ROM “ and press “Enter”.Unpredictable results will occur if firmware update is attemptedduring Host computer and Disk Array activity. All activity to thecontroller should be stopped before updating firmware.Warning !
4-115Advanced Information 2. Press “ Y“ to download the new firmware andpress “ Y“ again to confirm the Update.
4-116Advanced Information 3. Select transfer “ Send Text File “ and press Enter.
4-117Advanced Information 4. Locate the new Firmware file on your PC.
4-118Advanced Information 5. Press “ Go “ to confirm to download the new firmware.
4-119Advanced Information 6. Type “ Go “ to reconfirm and the firmware will begin to be reprogrammed.7. After verifying, the Disk Array will reset automatically to activate the new firmware.
4-220Advanced Information Main screenRAID GroupRAID 1/2/3/4Advance SetepReconfig RAIDYes / NoSelectDisk NumberHot Spare Disk( Yes / No )NoRAID Level(0,1,3,5,0+1,None)Save Configuration& RestartYesMMuullttiippllee RRAAIIDD CCoonnffiigguurraattiioonn pprroocceedduurreess(VT100 Terminal)Setup RAID2/3/4
4-221Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDThe system can Setup as multiple RAID Groups (Max 4 RAIDGroups). Step 1.Key-in password to enter the main menu.(Default “0000”)RAID Group 1 SetupWarning:Be sure to backup your data first before attempting tochange RAID setup from single RAID Group to multiple RAIDGroups.
4-222Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDStep 2.Select “Advance Setep”RAID Group 1 Setup
4-223Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDStep 3.Select “RAID 1” in “RAID Group”. RAID Group 1 Setup
4-224Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDStep 4.Select “Yes” for setting all the configurations.RAID Group 1 Setup
4-225Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDStep 5.Move the cursor to the expected RAID Level ( 0, 1, 3, 5, 0+1, None ), and press “Enter” to confirm it.All data will be lost by changing the RAID level.RAID Group 1 SetupWarning
4-226Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDStep 6.Select how many Drives to setup in RAID Group 1.(Only the HDD numbers installed in the system will be displayed)Step 7.In Hot Spare, Select “Yes” to set one Disk Drive as a Hot-spare Disk(This Valid in RAID Level 5 and 3, the total number of Disk Driveinstalled must be more than 3 Disk Drives).RAID Group 1 Setup
4-227Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDFollow the step for setting RAID Group 1 to setup the 2-4 RAIDGroups.RAID Group 2 -4 Setup
4-228Advanced Information HHooww TToo SSeettuupp MMuullttiippllee RRAAIIDDSelect “Save & Restart” and choose “Yes” to save and activate thesettings.Warning! All Data will be lost if you changed the RAIDlevel.StopWARNINGSaving configuration changes causes the disk array controller’sworking parameters to change. This can produce unpredictableresults if it occurs during Host and Array activity. All activity to thecontroller should be stopped before saving configuration changes.
4-229Advanced Information SSlliiccee aanndd LLUUNN MMaappppiinnggMain ScreenAdvanced SetupSet LUN MappingLUN 0 ~ LUN 7RAID 1/ 2/3/4Slice Number /DisableSave Configuration& RestartSliceSCSI ParamsPrimary/Secondary
4-330Advanced Information SSlliiccee aanndd LLUUNN MMaappppiinnggStep 1. Enter Main menu and choose “Advance Setup”. Step 2. Select “Slice” to partition the RAID capacity.Step 3.Choose RAID Groups which you want to partition the slice capacity. After completing the RAID Group setup (single or multiple), youcould partition the capacity to “Slice” and map to different “LUN”Numbers. (The following illustration is for Single RAID Group.)
4-331Advanced Information SSlliiccee aanndd LLUUNN MMaappppiinnggStep 4. Select “Slice 0”, key-in the size in MB for Slice 0.Step 5.Select “Slice 1”, key-in the size in MB for Slice 1 (the system willdisplay the rest capacity automatically).
4-332Advanced Information SSlliiccee aanndd LLUUNN MMaappppiinnggStep 6.Select “SCSI Params” to choose the “Primary SCSI” or “Secondary”(in case you have dual-host), then setup SCSI ID for each SCSI Host.Step 7. Choose “LUN mapping”. Map the expected LUN No. to expectedRAID Group’s Slice No. Example: 1 (Single Host, Single RAID)“LUN 0” mapping to “RAID 1”, “Slice 0”.“LUN 1” mapping to “RAID 1” , “Slice 1”
4-333Getting StartedSSlliiccee aanndd LLUUNN MMaappppiinnggExample 2: (Single Host Multiple RAID)“LUN 0” maps to “RAID1” of “Slice 0”“LUN 1” maps to “RAID2” of “Slice 0”Example 3: (Cluster in Single RAID)Select “Primary SCSI” and maps “LUN 1” to “RAID1” of “Slice 0”Select “Secondary SCSI” and maps “LUN 0” to “RAID1” of “Slice 0”
4-334Advanced Information SSlliiccee aanndd LLUUNN MMaappppiinnggStep 8. Select “Save & Restart” item and choose “Yes” to save andactivate the settings.
4-335Advanced Information On-Line Expand(Disk Number/Enable)Disk Number ( 0 ~ 15 )On-Line Expand(Disk Number/Enable)Advance SetupRAID GROUP(RAID1/RAID2)Main Screen(Disk Number)(Enable)OOnn-LLiinnee EExxppaanndd ffoorr MMuullttiippllee RRAAIIDDGGrroouuppss(VT100 Terminal)
4-336Advanced Information OOnn-LLiinnee EExxppaanndd ffoorr MMuullttiippllee RRAAIIDDGGrroouuppssThe RAID capacity can be expanded by adding one or more DiskDrives into the existing RAID group with properly setup proceduresPlease add new HDD into the RAID system before you start on-lineexpansion.Step 1.Key-in password to enter the main menu. (Default “0000”)
4-337Advanced Information OOnn-LLiinnee EExxppaanndd ffoorr MMuullttiippllee RRAAIIDDGGrroouuppssStep 2. Select “RAID Group”. Step 3.Choose “RAID 1-4” to expand the capacity to expected RAIDGroups.Step 4.Select “On-Line Expand”.
4-338Advanced Information OOnn-LLiinnee EExxppaanndd ffoorr MMuullttiippllee RRAAIIDDGGrroouuppssStep 5.Select “Disk Number” then choose how many disks to add to theRAID Group (only the number of disks installed will be displayed).The rest of disks not adding to the RAID groups will be treated asspare disks.
4-339Advanced Information OOnn-LLiinnee EExxppaanndd ffoorr MMuullttiippllee RRAAIIDDGGrroouuppssStep 6.Select “On-Line Expand” then “Enable” to save and activate thesettings.
5-11Hot Swap Chapter 5: “Hot Swap”This chapter explains how to remove and install the “Hot-Swap”parts without interrupting the data access while the disk array is on.The “Hot-Swap” parts include :Hard Disk DrivesRedundant Power Supply UnitsCooling FansFollow the steps below and refer to the diagrams to remove andinstall the “Hot-Swap” parts.
5-22Hot Swap RReemmoovviinngg // IInnssttaalllliinngg HHaarrdd DDiisskk ddrriivveessa.Unlock the HDD tray(When a HDD error occurs, the HDD LED indicator lights up “RED”)Figure: Swap HDD(Unlock)
5-33Hot Swap b.Gently pull-oout the HDD trayFigure : Swap HDD (Pull-out)
5-44Hot Swap c.Unscrew and unplug the cablesFigure: Swap HDD(Unplug cables)
5-55Hot Swap d.Replace with a new Hard Disk DriveIt must be same capacity or greater than the faulty drive, if youreplace with a Hard disk Drive of insufficient capacity, the DiskArray’s built-in buzzer will sound and the intelligent Auto-Rebuildfunction will not be started.* For best performance, we recommend you swap with anidentical Hard Disk Drive.e.Gently Slide-iin the HDD tray and lock up to start the AutoRebuildWhile you have installed the replacement disk drive, screw in all the screws and plug in the cables, you may now gently slide in the HDD tray into the chassis and lock up it.* Data Auto-Rebuild will be started automatically when you lockup the HDD tray.Figure: Swap HDD(Lock Up)
5-66Hot Swap RReemmoovviinngg // IInnssttaalllliinngg tthhee RReedduunnddaanntt PP//SS UUnniittThere are two LED indicators on the front panel which display thestatus of the redundant power supplies. While the power supplyis working properly the two LED indicators light up “ Green “, if anyone of them fail, the LED indicator will go off and the redundantpower supply buzzer alarm will sound.When you need to replace the redundant power supply unit , refer to the redundant power supply status LED indicator on the front panel to find the failed power supply unit and follow these steps to swap it. a. Unscrew the faulty unit(For Safety reasons, you should switch off the faulty unit’s power switch)Figure: Swap P/S unit ( Unscrew )
5-77Hot Swap b.Replace with a new power supply unitFigure: Swap P/S unit ( Swap with a new unit )
5-88Hot Swap c. Press the Power Supply Reset switch When you replace a new power supply unit, you should thenpush the power supply reset switch on the power supply frame to stop the buzzer alarm and link the two power supply units together.The new power supply unit will link with the other unit immediately and will start working after you press the powersupply reset switch, and the buzzer warning noise will stop. Reset from the Power supply
5-99Hot Swap RReemmoovviinngg // IInnssttaalllliinngg CCoooolliinngg FFaannssUnscrew the Fan door and open the door to a 90 degree position! Caution : Be careful , the high speed rotating fans may harm you. Don’t touch the rotating Fans, If necessary, Unplug the Fan power connector first.Figure: Swap cooling Fan ( Unscrew the Fan Door )
5-110Hot Swap Unplug the Fan connectorUnscrew the faulty cooling fan and replace with a good oneImportant !The cooling fan’s air flow must point to the fan door, please refer to the label on the cooling fan.Plug in the fan connector, close the fan door and screw it in! Caution : The cooling fan will rotate immediately when you plug in the fan power connector. Figure: Swap Cooling Fan ( swap with a new Fan )
A-11AppendixTTeecchhnniiccaall SSppeecciiffiiccaattiioonnssMicroprocessor Intel i80303 Cache Memory 64MB* Maximum 512MBDRAM Slots OneModule Type 144 Pin DIMMsDRAM Type SDRAM DRAM Speed PC 100/133 Read Cache Read-AAheadWrite Cache Write Back*Firmware Flash EEPROM ,512K x 8 SCSI I/O Processor SYMBIOS 53C1010RSerial Port 1x RS232 (Asynchronous) PortBaud Rate 115,200 (Bits Per Second) Data Bits 8Stop Bit 1Parity NoneRAID Levels JBOD , 0 , 1 , 0+1, 3 or 5RAID Sets Multiple RAID Groups (Max. 4)Slice Max 8 slices per RAID Groups(2TB capacity per slice)LUN Mapping Max 8 LUNs per SCSI ChannelsData Transfer Rate Up to 160MB/s(Synchronous)SCSI ID Assignment 0~14 ( 0*)Tagged-ccommand queuing Up to 255 simultaneous datarequests
A-22AppendixTTeecchhnniiccaall SSppeecciiffiiccaattiioonnssInterface : Host Bus Ultra 160 LVD SCSI * 2Disk Bus Ultra ATA-1100 * 8 Drives Hot Swap, User ReplaceableUp to Eight 3.5” drives ( 1” height )Maximum Fault >2TBTolerant CapacityDrive MTBF >1,000,000 hrsHost Requirement Host IndependentOperating Systems O/S Independent and TransparentData Rebuild Automatic Data RegenerationLCD Display Panel 2 x 16 CharactersCooling Fans 6cm Ball Bearing Fan6 FansPower Supply Capacity Dual 300W Independent PowerSupplies AC Input Voltage 115 / 230V ( +/10% ) , 60/50 HzEnvironmentalRelative Humidity 0% to 85% Non-ccondensingTemperature Operating : 5c~ 40cStorage : -225c~ 60cSafety testing UL, CE and FCC Class B Dimensions 350mm(H) * 175mm(W) * 310mm(D)Weight 11.5 kgs ( W/O Disk Drive )“ * “ Default Settings *** Various trademarks belong to their respective owners.

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