Medtronic 8880T2 8880T2 User Manual
Medtronic, Inc. 8880T2
User Manual
NEUROMODULATION CONFIDENTIAL DOCUMENT/RECORD This document/record is electronically controlled, printed copies are considered uncontrolled. Identifier NDHF1205-121337 Title: Version 10.0 Author Karyn Van Erem 8880CW 8880T2 Technical Manual for Agency Testing Pages: 63 (including this page) APPROVALS Signed By Karyn Van Erem Responsibility Technical Communications Approver Date/Time (GMT) 9/27/2012 3:55:45 PM Form MEDN-0500 version 3.0 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Neuromodulation Clinician Programmer 8880CW and Model 8880T2 Telemetry Head Technical Manual ! USA M937825A001 Rx only Rev X 2013- 03 2013 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) M937825A001 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Label symbols Explanation of symbols on products and packaging. Refer to the appropriate product to see symbols that apply. Consult instructions for use -XX °C -XX °F XX °C XXX °F Temperature limitation Conformité Européenne (European Conformity). This symbol means that the device fully complies with AIMD Directive 90/385/EEC (NB 0123) and R&TTE Directive 1999/5/EC. Manufacturer EC REP Authorized representative in the European community For USA audiences only Non-ionizing electromagnetic radiation IEC 60601-1/EN60601-1, Type BF Equipment Medical – General Medical Equipment as to electrical shock, fire and mechanical hazards only in accordance with ANSI/AAMI ES 60601-1 and CAN/CSA C22.2 No. 60601-1. Do not dispose of this product in the unsorted municipal waste stream. Dispose of this product according to local regulations. See http://recycling.medtronic.com for instructions on proper disposal of this product. MR Magnetic Resonance (MR) Unsafe Chinese Standard (SJ/T11364-2006) Logo: Electronic Information Products Pollution Control Symbol. (The date in this logo means the environmental protection use period of the product.) Package contents: Serial number REF PIN No. LOT Product number or Catalog number PIN number Lot number M937825A001 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Medtronic® is a trademark of Medtronic, Inc., registered in the U.S. and other countries. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. PostScript® (PS) is a trademark of Adobe Systems, Inc., registered in the U.S. and other countries. PCL® (Printer Command Language) is a registered trademark of Hewlett-Packard Company. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. FCC Information The following communications regulation information applies to the Model 8880CW Clinician Programmer and the Model 8880T2 Telemetry Head. FCC ID: LF58880CW and LF58880T2 These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. IMPORTANT: Changes or modifications to these products not authorized by Medtronic, Inc., could void the FCC Certification and negate your authority to operate these products. FCC Class B NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC 15.407(e) According to FCC 15.407(e), the device is intended to operate in the frequency band of 5.15 GHz to 5.25 GHz under all conditions of normal operation. Normal operation of this device is restricted to indoor use only to reduce any potential for harmful interference to co-channel MSS operations. FCC RF Radiation Exposure 1. This device must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. FCC 95.1215 This transmitter is authorized by rule under the Medical Device Radiocommunication Service (in part 95 of the FCC Rules) and must not cause harmful interference to stations operating in the 400.150 460.000 MHz band in the Meteorological Aids (ie, transmitters and receivers used to communicate weather data), the Meteorological Satellite, or the Earth Exploration Satellite Services and must accept M937825A001 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 interference that may be caused by such stations, including interference that may cause undesired operation. This transmitter shall be used only in accordance with the FCC Rules governing the Medical Device Radiocommunication Service. Analog and digital voice communications are prohibited. Although this transmitter has been approved by the Federal Communications Commission, there is no guarantee that it will not receive interference or that any particular transmission from this transmitter will be free from interference. FCC 95.1217 This device may not interfere with stations operating in the 400.150 - 406.000 MHz band in the Meteorological Aids, Meteorological Satellite, and Earth Exploration Satellite Services and must accept any interference received, including interference that may cause undesired operations. M937825A001 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) M937825A001 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Table of contents Device description 9 Package contents 9 Device specifications 9 Electrical and operating characteristics 9 Storage and operating characteristics 11 Declaration of Conformity 12 Instructions for use 12 Component identification 12 Programmer component identification 12 Telemetry head component identification 14 Docking station component identification 16 Setting up the programmer and docking station 17 Inserting the rechargeable battery 18 Connecting the power supply and cord 19 Connecting to the USB port 20 Using the docking station 20 Using the telemetry head 23 Connecting to and disconnecting from the programmer 23 Turning the telemetry head on or off 25 Telemetry head LED indicators 25 Initiating telemetry 26 Positioning the telemetry head in a sterile field 27 Programmer function overview 28 Turning the programmer on 28 Data entry using the programmer touchscreen 29 Configure initial user settings 33 Overview of programmer desktop 35 Turning the programmer off 36 Putting the programmer into Standby 36 Programmer Control Panel 37 Messages 38 Control Menu 38 Utilities 40 Managing the programmer system 40 Patient Data Center 45 Patient Record Security 46 Patient List 46 Session List 47 Reports 49 Moving patient records from one programmer to another 50 8880CW M937825A001 Rev X 2013- 03 2013-03 English 7 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Removing patient records from the programmer without exporting 51 Maintenance 51 Installing or removing the programmer battery 52 Charging the programmer battery 54 Changing the batteries in the telemetry head 55 Calibrating the touchscreen 57 Cleaning 57 Troubleshooting 57 Clinician programmer error messages 57 Network connection troubleshooting 58 Printer connection troubleshooting 59 Resetting the Patient data security password 59 Safety and technical checks 60 English M937825A001 8880CW Rev X 2013- 03 2013-03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Device description The Medtronic Neuromodulation Model 8880CW Clinician Programmer is a portable device used to program Medtronic Neuromodulation devices. The programmer is equipped with a color touchscreen, Bluetooth® wireless technology, wireless local area network (WLAN) connection, universal serial bus (USB) port, rechargeable battery, and docking capability. Network connectivity is provided so that reports can be printed, saved, or sent via email. Refer to the System Components sheet provided with the programmer for a list of the available system components. The Medtronic Neuromodulation Model 8880CW Clinician Programmer is intended for use with Medtronic Neuromodulation therapies and devices. The Model 8880T2 Telemetry Head is intended for use in conjunction with the Model 8880CW Clinician Programmer for communication with Medtronic Neuromodulation implantable therapy devices. Refer to specific therapy and device guides for complete information. Package contents The programmer package contains: ▪ ▪ ▪ ▪ ▪ One programmer with software Three stylus pens One rechargeable battery One power supply and cord Product literature Note: Some system components, including the telemetry head, are packaged separately from the programmer. Device specifications Electrical and operating characteristics Table 1. Electrical and operating characteristics for the programmer and system components Description Specification Model 8880CW Clinician Programmer Power source Internally powered by a rechargeable lithium ion battery and also powered by mains electricity through a power supply Operating type Continuous Length 255 mm (10 in) 8880CW M937825A001 Rev X 2013- 03 2013-03 English 9 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 1. Electrical and operating characteristics for the programmer and system components (continued) Description Specification Width 43 mm (1.7 in) Height 255 mm (10 in) Weight (maximum) 1.5 kg (3.3 lbs) Screen XGA TFT LCD LED backlit 1024 x 768 pixels 32 bit color Size: 264 mm (10.4 in) Database encryption method AES128 Wireless communication types Bluetooth module integrated circuit # SMWBTM-203B WLAN module supports 802.11 a/b/g/n Connections USB port Docking connection Model 8880T2 Telemetry Head Power source Internally powered by 2 AAA alkaline batteries (nonrechargeable, LR03) Operating type Continuous Length 61 mm (2.4 in) Width 25 mm (1 in) Height 155 mm (6.1 in) Weight 255.14 g (0.56 lb) Communication types/connections Bluetooth module integrated circuit # STA2500D Proprietary connector Model 885010 USB System Connector Cable Length 1.83 m (6 ft) Rechargeable battery Type Lithium-ion 3760 mAH 11.1 Vdc Chemical class UN classification number UN3480 Watt-hour rating 42 Charging time 2.5 hours Run time (maximum) 3.5 to 4.5 hours (Depends on user settings and number of cycles.) Length 112 mm (4.4 in) Width 14 mm (0.55 in) Height 113 mm (4.4 in) Weight 300 g (0.66 lb) Power supply Input 10 100-240 VAC, 47-63 Hz, 1.62-0.72 A English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 1. Electrical and operating characteristics for the programmer and system components (continued) Description Specification Output 15 V DC, 4.2 A maximum Length 3 m (approximately 10 ft) Docking station Power source Mains electricity through a power supply Operating type Continuous Length 264 mm (10.4 in) Width 49 mm (1.9 in) Height (with leg pushed in) 282 mm (11.1 in) Height (cradle only) 241 mm (9.5 in) Weight 460 g (1 lb) Connections Ethernet port (if present) supports 10 megabit per second (Mbps) and 100 Mbps operations VGA output connector (optional) USB port Video Electronics Standards Association (VESA)/wall or arm mount of cradle 75 mm (2.95 in) x 75 mm (2.95 in) Battery charger Power source Mains electricity through a power supply Operating type Continuous Input voltage 15 V Charging method Constant current and voltage Charging current 2.3 A Length 157 mm (6.2 in) Width 55 mm (2.1 in) Height 35 mm (1.4 in) Weight 285 g (0.63 lb) Storage and operating characteristics Table 2. Storage and operating characteristics for the programmer and telemetry head Storage temperature Operating temperature Programmer –20 ºC (–4 °F) to 60 ºC (140 °F) 0 ºC (32 °F) to 40 ºC (104 °F) Telemetry head –40 °C (–40 °F) to 70 °C (158 °F) 10 ºC (50 °F) to 40 ºC (104 °F) 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 11 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Declaration of Conformity Medtronic declares that the Medtronic Neuromodulation Model 8880CW Clinician Programmer, software, and Model 8880T2 Telemetry Head are in conformity with the essential requirements of Directive 1999/5/EC on Radio and Telecommunications Terminal Equipment and Directive 90/385/EEC on Active Implantable Medical Devices. For additional information, contact the appropriate Medtronic representative listed on the inside back cover of this manual. Instructions for use Component identification Programmer component identification The front of the programmer is equipped with a color touchscreen display and light-emitting diode (LED) indicators (Figure 1 on page 13). See Table 3 on page 12 for a description of the programmer LED indicators. The Power button is on the left side of the programmer. The bottom of the programmer is equipped with a power jack, USB port, and docking connector (Figure 2 on page 14). Note: The USB port on the programmer should only be used to connect a USB flash drive, the USB system connector cable, or a USB printer cable. The back of the programmer is equipped with a slot for the stylus, camera with light, slot for the rechargeable battery, Battery Release button, and speaker (Figure 3 on page 14). Serial number information is also displayed on the back of the programmer. Table 3. Programmer LED indicators LED indicator Behavior Description Bluetooth capability Solid blue The capability of the programmer to use Bluetooth wireless technology is enabled. For more information see "Managing the programmer system" on page 40. Off The capability of the programmer to use Bluetooth wireless technology is disabled. For more information see "Managing the programmer system" on page 40. Radio-frequency identification (RFID) Feature is reserved for future use. 12 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 3. Programmer LED indicators (continued) LED indicator Behavior Description Solid blue The capability of the programmer to connect to a wireless network is enabled. For more information see "Managing the programmer system" on page 40. Off The capability of the programmer to connect to a wireless network is disabled. For more information see "Managing the programmer system" on page 40. Solid green Mains electricity through the power supply is being used, the battery has sufficient charge, or the battery has been fully charged. Wireless local area network (WLAN) capability Power/Battery status Solid red The battery is low. Solid orange The battery is charging. Flashing orange The programmer is in standby mode. Off The programmer is off. LED indicators Power button Touchscreen Figure 1. Programmer (front). 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 13 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Docking connector Power jack USB port Figure 2. Programmer (bottom). Stylus slot Speaker Power button RFID (Reserved for future use) Camera with light Stylus (Connected) Battery release button Battery Figure 3. Programmer (back). Telemetry head component identification The telemetry head is handheld and battery-operated. Communication between the telemetry head and the programmer can occur wirelessly using Bluetooth technology or wired using the Model 885010 USB System Connector Cable. The front of the telemetry head is equipped with power and communication status LED indicators, a Communicate button, battery compartment, and accessory connector. See Table 5 on page 25 for a 14 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) description of the telemetry head LED indicators. The right side of the telemetry head is equipped with a Power button. The left side of the telemetry head is equipped with a proprietary connector for the USB System Connector Cable. See Figure 4. The back side of the telemetry head displays the device label, which shows where the internal antenna is located (Figure 5 on page 16). The back of the telemetry head is also equipped with an accessory connector, which can be used to attach the telemetry head to the docking station for storage. See "Using the docking station" on page 20 for more information. Proprietary connector Communicate button LED indicators Accessory connector Power button Battery compartment Figure 4. Telemetry head (front and right sides). 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 15 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Accessory connector Internal antenna Figure 5. Telemetry head (back). Docking station component identification The docking station allows the programmer to be docked for charging while providing additional connections. The front of the docking station is equipped with a power status LED indicator and cradle for the programmer that contains docking pins (Figure 6). A solid green LED indicates power is present. The back of the docking station may be equipped with an Ethernet port with LED indicators, USB port, video graphics array (VGA) output connector, and power jack (Figure 7 on page 17). Note: The USB port on the docking station should only be used to connect a USB flash drive, the USB system connector cable, or a USB printer cable. The back leg of the docking station is equipped with an accessory connector, which can be used to attach the telemetry head for storage. See "Using the docking station" on page 20 for more information. 16 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Docking pins Cradle Power indicator Figure 6. Docking station (front). Ethernet port (optional) Power jack USB port VGA output connection (optional) Figure 7. Docking station (back). Setting up the programmer and docking station # Caution: If the programmer system components were transported or stored above or below the specified operating temperature range, allow the items to stabilize at room temperature until they return to operating temperature. Using the programmer system components within operating temperature range ensures device functionality. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 17 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) w Warning: Do not simultaneously touch the patient and any metal conductive surfaces (eg, battery contacts) of the programmer system components while the power supply is plugged into mains wall power. There is a potential danger of electric shock, which may result in damage to the device and injury to the patient and/or user. w Warning: To prevent harm to the patient, any person connecting a peripheral device (eg, printer) to the programmer or docking station is responsible for ensuring that: ▪ the peripheral device is certified according to the IEC 60950 (for data processing equipment) or the IEC 60601 (for medical equipment) (eg, keep IEC 60950 certified peripheral devices at least 2 meters from the patient; this satisfies the requirement of IEC 60601-1). ▪ an isolation transformer (ie, component included in the power supply that comes with the peripheral device) is used to power the peripheral device if the device will be used in the vicinity of a patient.1 ▪ the system formed by connecting the peripheral device to the programmer or docking station meets the requirement of IEC 60601-1 3rd edition clause 16, safety requirement for medical electrical systems. If there is doubt about the IEC certification of peripheral devices, consult the peripheral device manufacturer. The following equipment may be used in the vicinity of the patient (ie, 2 meters): ▪ ▪ ▪ ▪ ▪ ▪ ▪ Clinician programmer Telemetry head USB system connector cable Rechargeable battery Power supply and cord Docking station Printer USB cable2 The following equipment may not be used in the vicinity of the patient: ▪ Battery charger Inserting the rechargeable battery The first time the programmer is used, the battery should be installed and mains electricity through the power supply should be connected for at least 4 hours to charge the battery. For instructions on inserting the battery, see "Installing or removing the programmer battery" on page 52. An isolation transformer is a transformer that is used to transfer electrical power from an electrical outlet to a device while isolating the powered device from the power source. An isolation transformer must be used to power the printer. 18 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Connecting the power supply and cord The power supply and cord supplied by Medtronic are compatible with the clinician programmer, docking station, and battery charger. Only use the power supply and cord according to the instructions provided in this manual. w Warning: Use only the power supply and cord supplied by Medtronic. Do not use a portable multiple-socket outlet or extension cord with the system. There is a potential danger of electric shock or excessive heat if the wrong power supply, a portable multiple-socket outlet, or an extension cord is used, which may result in damage to the device and injury to the user. To connect and use the power supply and cord: 1. Connect the socket end of the mains power cord to the 3-pin plug of the power supply (Figure 8). 2. Insert the DC end of the power supply cord into the power jack of the desired product. 3. Connect the mains power cord plug to an electrical outlet. The power indicator on the power supply will turn solid green. Power supply DC end Power cord Figure 8. Connecting the power supply and cord. Notes: ▪ ▪ The mains power cord plug may differ based on region. When the power supply is connected to a mains electrical outlet, power is on. To turn power off, disconnect the power supply from the mains electrical outlet. The electrical outlet should be located near the products. Position the power cord so that it will not be stepped on and objects will not be placed on it. Always unplug the power cord when not in use. w Warning: Do not pull directly on the power cord. There is a potential risk of burn, fire, and electric shock, which may result in damage to the device and injury to the user. To safely remove the power cord from an electrical outlet, grasp the plug and pull straight out from the electrical outlet. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 19 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Connecting to the USB port To connect a printer USB cable to the programmer: 1. Correctly orient the printer USB cable plug in relation to the USB port on the programmer. 2. Insert the plug into the port. Note: Compatible printer drivers are PCL3, PCL3e, PCL4, PCL5C (color), PCL5e, PS2, PS2 (color), PS3. Consult your printer manufacturer to determine the correct page description language, eg, PS (PostScript®) or PCL® (Printer Command Language). To connect a USB flash drive to the programmer: 1. Correctly orient the USB flash drive in relation to the USB port on the programmer. 2. Insert the USB flash drive into the port. Using the docking station Place the docking station on a reliable surface before using. The docking station leg can be adjusted to a desired angle. Notes: ▪ The cradle and legs of the docking station can be separated to allow the cradle to be VESAmounted. ▪ Mains electricity through the power supply must be connected to the docking station in order to use connected equipment. ▪ The USB port on the docking station should only be used to connect a USB flash drive, the USB system connector cable, or a printer USB cable. For instructions on using the docking station, see Table 4. Table 4. Using the docking station Procedure: Do this: To dock the programmer (Figure 9): 1. With the screen of the programmer facing outwards, place the bottom of the programmer into the cradle of the docking station so that the docking connector and docking pins align. 2. Press the programmer into the back of the docking station until the docking station tab snaps over the programmer to hold it in place. To undock the programmer (Figure 9): 1. Lift the tab of the docking station until it releases the programmer. 2. Lift the programmer from the docking station. To connect the USB system connector cable to the docking station: 1. Make sure the docking station is powered. 2. See "Connecting to and disconnecting from the programmer" on page 23. To connect a USB flash drive to the docking station: 1. Make sure the docking station is powered. 2. Correctly orient the USB flash drive in relation to the USB port on the docking station. 3. Insert the USB flash drive into the port. 20 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 4. Using the docking station (continued) Procedure: Do this: To connect a printer USB cable to the docking station (Figure 10): 1. Make sure the docking station is powered. 2. Correctly orient the printer USB cable plug in relation to the USB port on the docking station. 3. Insert the plug into the port. Note: Compatible printer drivers are PCL3, PCL3e, PCL4, PCL5C (color), PCL5e, PS2, PS2 (color), PS3. Consult your printer manufacturer to determine the correct page description language, eg, PS (PostScript) or PCL (Printer Command Language). To connect an Ethernet cable to the docking station (Figure 10): Note: An Ethernet port may not be available on all docking stations. 1. Make sure the docking station is powered. 2. Correctly orient the Ethernet cable plug in relation to the Ethernet port of the docking station. 3. Insert the plug into the port until it snaps into place. A flashing green LED in the Ethernet socket indicates a 10 Mbps connection, while a flashing yellow LED indicates a 100 Mbps connection. Note: The connection speed is dependent on the external network hardware and wiring and is not user configurable. The programmer will negotiate the fastest connection available when connected to the Ethernet network To connect a VGA cable from an external monitor to the docking station, in order to display the programmer image on an external monitor (Figure 10): Note: A VGA output connection may not be available on all docking stations. 1. Make sure the docking station is powered. 2. Correctly orient the VGA cable plug in relation to the VGA output connection of the docking station. The pins of the VGA cable plug should align with the holes of the VGA output connection. 3. Firmly insert the plug into the connection. 4. Secure the screws of the plug to the connection. Note: VGA output settings and resolution are not user configurable. To store the telemetry head on the docking station, when the telemetry head is not in use (Figure 11): 1. Remove the plug from the accessory connector on the back of the telemetry head. 2. Orient the telemetry head at a 90° angle to the back leg of the docking station. 3. Place the accessory connector on the back of the telemetry head over the accessory connector on the back leg of the docking station. 4. Rotate the telemetry head downward 90° until it locks into place. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 21 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Docking station Programmer Figure 9. Docking and undocking the programmer. Power cord Ethernet cable Printer USB cable Figure 10. Docking station with cables attached. 22 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Figure 11. Storing the telemetry head on the back of the docking station. Using the telemetry head Connecting to and disconnecting from the programmer The first time any telemetry head is used with a programmer, the telemetry head must be connected using the Model 885010 USB System Connector Cable. Subsequent uses of the telemetry head with that programmer can utilize Bluetooth wireless technology. Note: A telemetry head that is connected to the programmer using the USB system connector cable will take priority over other telemetry heads. To connect the USB system connector cable: 1. Position the programmer and telemetry head within 1.83 m (6 ft) of each other. 2. Correctly orient the proprietary end of the cable in relation to the proprietary connector on the telemetry head and insert the proprietary plug into the connector (Figure 12). 3. Correctly orient the USB end of the cable in relation to the USB port on the programmer (or docking station if the programmer is docked) and insert the USB plug into the port (Figure 13 and Figure 14). When the telemetry head is connected to the programmer via USB system connector cable, a button showing a telemetry head with USB will appear towards the top right of the programmer screen (Table 7 on page 37). 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 23 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Proprietary plug Figure 12. Connecting the USB system connector cable to the telemetry head. Figure 13. Connecting the USB system connector cable to the programmer. 24 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) USB system connector cable Figure 14. Connecting the USB system connector cable to the docking station. To disconnect the USB system connector cable and switch to Bluetooth wireless technology: 1. Unplug the USB system connector cable from the programmer and the telemetry head. The programmer will search for the telemetry head and may take up to 12 seconds to detect and connect to the telemetry head using Bluetooth wireless technology. 2. Make sure the telemetry head is turned on and within range of the programmer (within 3 meters; less than 10 feet). When the telemetry head is connected to the programmer via Bluetooth, a button showing a telemetry head with Bluetooth will appear towards the top right of the programmer screen (Table 7 on page 37). Turning the telemetry head on or off To turn the telemetry head on, slide the Power button, then release. To turn the telemetry head off, slide the Power button, hold for 2 seconds, then release. Telemetry head LED indicators The following table describes the LED indicators on the front of the telemetry head. Table 5. Telemetry head LED indicators LED indicator Behavior Description Warning Flashing amber for 5 seconds Communicate button has been pressed but has not been enabled by the programmer. Note: Two descending tones sound from the telemetry head. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 25 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 5. Telemetry head LED indicators (continued) LED indicator Behavior Description Programmer status Solid green for 3 seconds Telemetry head has been turned on. Solid green Telemetry head is connected to the programmer. Flashing amber Telemetry head is not connected to the programmer. Implantable device status Solid green for 3 seconds Telemetry head has been turned on. Flashing green Telemetry head is successfully communicating with an implantable device. Note: When the telemetry head has completed communication with an implantable device, a tone repeats twice and the LED indicator turns off. Flashing amber Telemetry head is attempting to communicate with an implantable device, but is unable to detect the implantable device. Note: A single tone sounds from the telemetry head. Off Telemetry head is not attempting to communicate with an implantable device. Battery status Flashing green for 10 seconds Telemetry head has been turned on. Battery level is acceptable and all telemetry head functions are enabled. Flashing amber Telemetry head has been turned on. Batteries should be replaced soon. Flashing red Telemetry head has been turned on. Batteries should be replaced immediately. Communicate button is disabled. Communicate button Solid green for 3 seconds Telemetry head has been turned on. Flashing green Communicate button has been enabled by the programmer. Off Communicate button has not been enabled by the programmer. Initiating telemetry If the Communicate button has been enabled by the programmer, when the Communicate button is pressed the telemetry head sends a request to the programmer to initiate a telemetry session with the implantable device. For more information on enabling the Communicate button and on initiating telemetry with an implantable device, refer to the appropriate programmer guide for the device and therapy. # Caution: Do not attempt telemetry near equipment that may generate electromagnetic interference (EMI). EMI can interfere with programmer telemetry. If EMI disrupts programming, move the programmer away from the likely source of EMI. Examples of sources of EMI are magnetic resonance imaging (MRI), lithotripsy, computer monitors, cellular telephones, motorized 26 English 8880CW 2013-03 M937825A001 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 wheelchairs, x-ray equipment, and other monitoring equipment. Interrupting telemetry can result in incorrect or incomplete programming. Positioning the telemetry head in a sterile field w Warning: To use the nonsterile programmer system components in a sterile field, place a sterile barrier between the patient and system components to prevent infection. Do not sterilize any components of the programmer system. Sterilization may damage the components. Figure 15 and Figure 16 demonstrate proper positioning of the telemetry head in a sterile field. Sterile barrier Figure 15. Telemetry head within a sterile field connected to a programmer, patient supine. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 27 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Sterile barrier Figure 16. Telemetry head using Bluetooth wireless technology within sterile field, patient supine. Programmer function overview Note: Figures showing the programmer screen are representative. What is displayed on the actual programmer screen may differ slightly. Turning the programmer on To turn the programmer on, press and release the Power button on the side of the programmer (Figure 17). When the programmer is turned on, white text will appear on the programmer screen prior to a welcome screen being displayed. The programmer desktop will load within 60 seconds. Note: The first time the programmer is used, the battery should be installed and mains electricity through the power supply should be connected for at least 4 hours to charge the battery. See "Installing or removing the programmer battery" on page 52 and "Connecting the power supply and cord" on page 19 for instructions. # Caution: Check the power status of the programmer before starting a programming session. Loss of power during a programming session will reinitialize the programmer and can lead to a loss of data and/or inability to program. 28 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Figure 17. Turning the programmer on. Data entry using the programmer touchscreen The touchscreen is used to navigate, display status, and enter data. The stylus pen that is packaged with the programmer or a finger can be used to make contact with the touchscreen. Only touch 1 point on the touchscreen at a time. Do not use sharp objects (eg, pencils, pens, paper clips) on the touchscreen. The stylus pen can be locked in place on the back of the programmer when not in use (Figure 3 on page 14). When entering data, most values are accepted through the following controls: ▪ Drop-down list—A list of values appears when the arrow on the right side of a drop-down list is pressed. Enter data by pressing a value. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 29 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Figure 18. Drop-down list example. ▪ Radio button—Press the radio button next to the desired value. Figure 19. Radio button example. ▪ Checkbox—Press the checkbox to make a selection. Figure 20. Checkbox example, not selected. ▪ Arrow buttons—Press the up or down arrow to change the value. Figure 21. Arrow buttons example. ▪ Input box or button—A keyboard or keypad appears when the input box or button is pressed. Figure 22. Input box example. ▪ Keyboard—The unshifted keyboard appears when the stylus contacts an input button or box that requires alphanumeric input. To enter data, a text cursor will appear, then press individual characters. 30 – Shift Arrow ( )—Changes the keyboard from lowercase to uppercase and makes other characters available. – Lock—Locks the keyboard in uppercase or lowercase mode. English M937825A001 8880CW 2013-03 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Figure 23. Unshifted keyboard. Figure 24. Shifted keyboard. Figure 25. Locked keyboard. Figure 26. Shifted and locked keyboard. ▪ Numeric keypad—The keypad appears when the stylus touches an input button or box that requires numeric input. To enter data, press the input field, a text cursor will appear, then press individual characters. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 31 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Note: Depending on the Number format setting, either a period or comma will appear on the numeric keypad to be used as a decimal separator. A colon will appear on the numeric keypad when the time of day needs to be entered. Figure 27. Numeric keypad. ▪ Date entry—A field that requires a date entry is indicated by a Calendar button or a calendar display. To set the Date: 1. If needed, press the Calendar button to open the date entry control to select the date (Figure 28). Figure 28. Calendar button. 2. Press the month and year that is displayed between the left and right arrows at the top of the calendar display to change the year or month (Figure 29). Note: When pressed, the left arrow will move the calendar back a month and the right arrow will move the calendar forward a month. Figure 29. Calendar display example. 3. Press the year that is displayed between the left and right arrows at the top of the calendar to change the decade (Figure 30). 32 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Note: When pressed, the left arrow will move the calendar back a year and the right arrow will move the calendar forward a year. Figure 30. Month display example. 4. Press the left and right arrows to change the decade (Figure 31). Figure 31. Year display example. 5. Press the year (Figure 31). 6. Press the month (Figure 30). 7. Press the day of the month (Figure 29). Configure initial user settings The first time the programmer is turned on, user settings for Language, Number format, Date and time, and Patient data security need to be configured and Contact information for the programmer needs to be entered before the programmer desktop and therapy applications can be accessed. The user settings and Contact information can be accessed again later, see "Managing the programmer system" on page 40. Note: If the programmer is turned off before all user settings screens are completed, no user settings will be retained. The next time the programmer is turned on, user settings will be displayed again and will need to be configured. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 33 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 6. Configuring initial user settings Procedure: Do this: Language To change a Language setting: Press the radio button next to the desired language. To move to the next screen: Press the Next button. Number format To change the Number format for date, time, and numeric values: Press the radio button next to the desired formats. To move to the next screen: Press the Next button. Date and time To set the Date: Follow the instructions in "Data entry using the programmer touchscreen" on page 29. To set the Time: 1. Press the up or down arrow next to the hour. 2. Press the up or down arrow next to the minute. 3. If needed, press the up or down arrow next AM or PM. To move to the next screen: Press the Next button. Patient data security To enable Patient data security: Note: If Patient data security is enabled, a password must be entered the first time patient data are requested after the programmer is turned on. If Patient data security is enabled, only patient data from the current programming session can be accessed without the password. To enter a Password and to Confirm Password: Press the Yes, enable Patient Data Security radio button. 1. Press the Password input box and use the keyboard to select characters. 2. Press the Confirm Password input box and use the keyboard to select characters that match the Password. Notes: • There are no rules for setting a password, such as minimum number of characters or use of numbers. • The Next button will be disabled if either password input box is empty. • If the Password and Confirm Password do not match, a message will appear after the Next button is pressed. To move to the next screen: Press the Next button. Contact information To enter Contact information: Press the input boxes and use the keyboard. Note: Clinic, Address, and Contact are required data. The Next button will be disabled until data is entered. To move to the next screen: Press the Next button. Review settings After the Contact information screen, a summary of the selected user settings will display. Review the settings. To return to the user settings screens: Press the Previous button. 34 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 6. Configuring initial user settings (continued) Procedure: Do this: If the user settings have been reviewed and are acceptable: Press the Next button. Programmer restart To connect the telemetry head to the programmer: Follow the instructions in "Connecting to and disconnecting from the programmer" on page 23. Note: The programmer will need to restart to apply the user settings. When the programmer starts, it will attempt to connect to a telemetry head. The first time that any telemetry head is used with a programmer, the telemetry head must be connected using the Model 885010 USB System Connector Cable. Subsequent uses of the telemetry head with that programmer can utilize Bluetooth wireless technology. To have the programmer restart: Press the OK button. Overview of programmer desktop Note: When the programmer is turned on, white text will appear on the programmer screen prior to a welcome screen being displayed. The programmer desktop will load within 60 seconds. The programmer desktop is visible on the programmer screen when a programming session or Demo Mode is not running. A programming session must be terminated to return to the programmer desktop. From the programmer desktop (Figure 32): ▪ ▪ ▪ ▪ a programming session with a device can be started. Demo Mode can be started. the programmer can be turned off or put into Standby. the Control Panel and Messages are available. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 35 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Figure 32. Programmer desktop upon start up. For information about starting a programming session with a device and starting Demo Mode, refer to the appropriate programmer guide. The Control Panel and Messages are always visible at the top of the programmer screen, including during a programming session and Demo Mode. See "Programmer Control Panel" on page 37. Turning the programmer off To turn the programmer off: 1. Exit any running application. 2. Press the button located on the desktop (Figure 32). 3. Press the Power Off button in the Shutdown window. Note: The programmer will turn off if the Power button on the side of the programmer is pressed and held down for 8 seconds. This is not the recommended way of turning off the programmer. Putting the programmer into Standby To put the programmer into Standby in between programming sessions: 1. Exit any running application. 2. Press the button located on the desktop (Figure 32). 3. Press the Standby button in the Shutdown window. 36 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Note: The programmer continues to consume a small amount of power while in Standby. To resume from Standby, press the Power button on the side of the programmer (Figure 1 on page 13). Note: It may take up to 15 seconds for the programmer to resume from Standby. Programmer Control Panel Note: Figures showing the programmer screen are representative. What is displayed on the actual programmer screen may differ slightly. The Control Panel is a series of buttons that are always available at the top right of the programmer screen (Figure 32 on page 36). The Control Panel allows monitoring and management of the overall programmer system, including the telemetry head, network connectivity, and printer connection. Note: Only the Control Menu and Message buttons are available while an application is loading. Table 7. Control Panel buttons Button Status Description Does not display status. Press the button to access the Patient Data Center. See "Patient Data Center" on page 45. Does not display status. Press the button to expand the Control Menu ("Control Menu" on page 38). Displays the current programmer time. Press the button to open the Date and Time window. Printer is idle. Press the button to open the Printer Settings window. Printer is active. There is a printer error. Programmer is connected to a network via Ethernet cable. Press the button to open the Network window. Wireless network is not available. Wireless network is available. Programmer is connected to a wireless network. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 37 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 7. Control Panel buttons (continued) Button Status Description Telemetry head is not connected. Press the button to open the Telemetry Head window. Telemetry head is connected via USB system connector cable (button also displays the battery status of the telemetry head). Telemetry head is connected via Bluetooth (button also displays the battery status of the telemetry head). Programmer is using the power supply and the battery is charged (green) or the battery is charging (orange). Press the button to open the Power window. Programmer is using battery power and the battery is charged (green). Programmer is using battery power and the battery is low (orange). Programmer is using battery power and the battery is critically low (red). Does not display status. Press the button to expand the Message window. See "Messages" for more information. Messages The Message window will automatically expand to present low priority alerts, such as status on printing and programmer power (Figure 33). Press the left or right arrow buttons to change messages. To close the Message window, press the X or Message button. Figure 33. Expanded Message window. Control Menu The Control Menu displays status and allows management of the following: ▪ Date and Time 38 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Volume (access through Control Menu only) Brightness (access through Control Menu only) Power (status only) Telemetry head (status only) Printers Network Preferences (access through Control Menu only) Information (access through Control Menu only) Utilities (access through Control Menu only) Print screen (access through Control Menu only) Figure 34. Expanded Control Menu. More buttons will open windows for the corresponding panel items when pressed. To close the Control Menu, press any area on the programmer screen outside the Control Menu. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 39 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Utilities Press the Utilities button in the Control Menu to open the Utilities window (Figure 35). The Utilities window provides access to miscellaneous functions on the programmer. Figure 35. Utilities window. Managing the programmer system Table 8. Managing the programmer system Procedure: Do this: Date and Time To change the date or time: Open the Date and Time window. Note: The programmer time cannot be changed while in a programming session. To set the Date: Follow the instructions in "Data entry using the programmer touchscreen" on page 29. To set the Time: 1. Press the up or down arrow next to the hour. 2. Press the up or down arrow next to the minute. 3. If needed, press the up or down arrow next to AM or PM. Volume To adjust the Volume of the programmer: Press and drag the circle on the slider (Figure 34 on page 39). Note: When the circle is released, the volume will immediately set and a beep will sound that is reflective of the volume setting. 40 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 8. Managing the programmer system (continued) Procedure: Do this: Brightness To adjust the Brightness of the touchscreen: Note: The brightness setting will be reset once the programmer is turned off and on again. Press and drag the circle on the slider (Figure 34 on page 39). Telemetry Head To view telemetry head information such as serial number and software version: Open the Telemetry Head window. Printers To view a list of pending print jobs: Open the Printer Settings window. To cancel a print job: 1. Open the Printer Settings window. 2. Press the desired print job row. 3. Press the Cancel Job button. To set a printer as the default: 1. Open the Printer Settings window. 2. Select the desired printer from the drop-down list. 3. Press the Set as Default button. To print a test page on a printer: 1. Open the Printer Settings window. 2. Select the connected printer from the drop-down list. 3. Press the Print Test Page button. Note: The test page should contain a list of every language available on the programmer and all characters from the keyboard and numeric keypad. Print Screen To print the programmer screen: 1. Open the Control Menu. 2. Press the Print Screen button. Note: To print the Control Menu, press the Include Menu checkbox before pressing the Print Screen button. 3. Select the connected printer from the Printer dropdown list. 4. Select the desired number of Copies from the dropdown list. 5. Select the desired Color option by pressing the radio button. 6. Select the desired Paper size from the drop-down list. 7. Press the Print button. Note: Programmer screens are printed to landscape orientation. Network Wireless Network To disable the capability of the programmer to connect to a wireless network: 1. Open the Network window. 2. Press the Wireless tab. 3. Press the Disable wireless radio radio button. To enable the capability of the programmer to connect to a wireless network: 1. Open the Network window. 2. Press the Wireless tab. 3. Press the Enable wireless radio radio button. To connect to a wireless network that has been detected by the programmer: 1. 2. 3. 4. Open the Network window. Press the Wireless tab. Press the network row in the list. Press the Connect button. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 41 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 8. Managing the programmer system (continued) Procedure: Do this: To edit the details of a wireless network: 1. 2. 3. 4. Open the Network window. Press the Wireless tab. Press the network row in the list. Press the Edit button. To delete a wireless network from the programmer: 1. 2. 3. 4. Open the Network window. Press the Wireless tab. Press the network row in the list. Press the Delete button. To connect to a wireless network manually: 1. Open the Network window. 2. Press the Wireless tab. 3. Press the Connect Manually button. Network Settings (For Ethernet, if an Ethernet port is available on the docking station.) To enter IP settings manually: 1. Open the Network window. 2. Press the Network Settings tab. 3. Press the Use the following IP settings radio button. 4. Press the IP address input box and use the keypad to enter data. 5. Press the Subnet Mask input box and use the keypad to enter data. 6. Press the Default gateway input box and use the keypad to enter data. 7. Press the Save button. To enter DNS server addresses manually: 1. Open the Network window. 2. Press the Network Settings tab. 3. Press the Use the following DNS server addresses radio button. 4. Press the Preferred DNS Server input box and use the keypad to enter data. 5. Press the Secondary DNS Server input box and use the keypad to enter data. 6. Press the Save button. Bluetooth To enable Bluetooth: Note: If Bluetooth is enabled, the programmer can communicate wirelessly with the telemetry head or other approved devices. To disable Bluetooth: Note: If Bluetooth is disabled, the programmer and telemetry head will need to be connected using the USB system connector cable in order to communicate. The programmer will not be able to communicate with other approved devices that only use Bluetooth. 42 English M937825A001 8880CW 2013-03 Rev X 2013- 03 1. 2. 3. 4. Open the Network window. Press the Bluetooth tab. Press the Enable Bluetooth Adapter radio button. Restart the programmer. 1. Open the Network window. 2. Press the Bluetooth tab. 3. Press the Disable Bluetooth Adapter radio button. Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 8. Managing the programmer system (continued) Procedure: Do this: Email To set up email: Notes: • Email settings must be set up in order to send reports via email. • Only outgoing email is supported. • Consult your network documentation or IT department to determine the correct settings for your location. 1. Open the Network window. 2. Press the Email tab. 3. Press the Outgoing server input box and enter data using the keyboard. 4. Press the Port input box and enter data using the keypad. 5. Press the User name input box and enter data using the keyboard. 6. Press the Password input box and enter data using the keyboard. 7. Press the Default return email address input box and enter data using the keyboard. 8. If desired, press the Enable SSL checkbox. 9. Press the Save button. Locations To add a network location path: Note: Network locations must be set up in order to save reports to a network location. To remove a network location from the list of Existing Locations: 1. Open the Network window. 2. Press the Locations tab. 3. Press the Location input box and enter a valid network path using the keyboard. 4. Press the Add button. 1. 2. 3. 4. Open the Network window. Press the Locations tab. Press the location row. Press the Delete button. To change a Language setting: 1. 2. 3. 4. Open the Preferences window. Press the Language tab. Press the radio button next to the desired language. Restart the programmer. To change the amount of time that the programmer must be inactive before the screen saver will activate: 1. Open the Preferences window. 2. Press the Time out tab. 3. Select from the drop-down list. To enable Patient Data Security: 1. 2. 3. 4. Preferences Note: If Patient data security is enabled, a password must be entered the first time patient data are requested after the programmer is turned on. If Patient data security is enabled, only patient data from the current programming session can be accessed without the password. Open the Preferences window. Press the Patient Data Security tab. Press the Enable Patient Data button. Press the Password input box and use the keyboard to select characters. 5. Press the Confirm Password input box and use the keyboard to select characters that match the Password. 6. Press the OK button. Notes: • There are no rules for setting a password, such as minimum number of characters or use of numbers. • If the Password and Confirm Password do not match, a message will appear after the Next button is pressed. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 43 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 8. Managing the programmer system (continued) Procedure: Do this: To change the Patient Data Security password: 1. 2. 3. 4. Open the Preferences window. Press the Patient Data Security tab. Press the Change Password button. Press the Old Password input box and use the keyboard to enter the old password. 5. Press the New password input box and use the keyboard to select characters. 6. Press the Confirm New Password input box and use the keyboard to select characters that match the new password. 7. Press the OK button. If the Patient Data Security password is unknown: See "Resetting the Patient data security password" on page 59. To disable Patient Data Security: 1. 2. 3. 4. To change the format for date, time, and numeric values: 1. 2. 3. 4. Open the Preferences window. Press the Patient Data Security tab. Press the Disable Patient Data button. Press the input box and use the keyboard to enter the password. 5. Press the OK button. Open the Preferences window. Press the Format options tab. Press the radio button next to the desired formats. Restart the programmer. Information To view programmer information such as serial number, software version, installed applications and contact information: Open the Information window. To change contact information for the programmer: 1. Open the Information window. 2. Press the desired input box(es) and use the keyboard to enter data. 3. Press the OK button. Remove USB Drive To safely remove an active USB flash drive from the programmer: 1. 2. 3. 4. Press the Control Menu button. Press the Utilities button. Press the Remove USB Drive button. Firmly grasp the USB flash drive and pull it straight out of the USB port. Calibrate Display For instructions on calibrating the touchscreen see "Calibrating the touchscreen" on page 57. Software Update Medtronic will make software updates available. Refer to the instructions provided with the software updates to update the software on the programmer. Update Telemetry Head Medtronic will make software updates available. Refer to the instructions provided with the software updates to update the software on the telemetry head. 44 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 8. Managing the programmer system (continued) Procedure: Do this: Camera To use the Camera on the back of the programmer to capture images: 1. Press the Control Menu button. 2. Press the Utilities button. 3. Press the Camera button to open the Camera control. Note: For more information on the use of the Camera control, refer to the appropriate programmer guide to see if the Camera control is supported. Drawing Tool To draw lines on the active programmer screen: 1. Press the Control Menu button. 2. Press the Utilities button. 3. Press the Drawing Tool button. Note: All functionality is disabled when the Drawing Tool is open, except for Print Screen and Therapy Stop (if supported by the application). 4. Press the Point Size button to select a different size for the drawing function. 5. Press the Line button to select a different color for the drawing function. 6. Press the Pen button to change the drawing function to an eraser function. 7. Press the Trash button to clear the screen. 8. Press the X button to close the Drawing Tool. Note: Any drawings on the screen will be cleared when the Drawing Tool is closed. View Log To view a list of system logs for troubleshooting purposes: 1. Press the Control Menu button. 2. Press the Utilities button. 3. Press the View Log button. Patient Data Center The Patient Data Center provides patient records for all patients who have had a programming session on the programmer. The patient record includes all device and session data, as well as a Patient Profile, which includes demographic information, notes, and imported files and images. New patient records are created when a programming session is started and a device is interrogated. The Patient Data Center also provides reports. Reports can be created to include data from a particular patient session, from multiple patient sessions, or for multiple patients. Reports can be viewed on the programmer screen, printed, sent via email, saved to a USB flash drive, or saved to a network location. See "Reports" on page 49. To access the Patient Data Center, press the associated button located on the Control Panel (Table 7 on page 37). 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 45 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Patient Record Security Facilities should take all necessary steps to protect the patient information contained on the programmer consistent with governmental requirements and regulations related to the protection of such information. If Patient Data Security is enabled, the first time the Patient Data Center is accessed after the programmer is turned on or returns from Standby mode, the password will need to be entered. On subsequent entries, no password is required unless the Log Off button was used to exit the Patient Data Center. Patient Data Security options can be accessed in the Control Menu, see "Managing the programmer system" on page 40. Press the X button to exit the Patient Data Center and remain logged in. Note: If the programmer loses power or is turned off, the password will need to be entered to log back into the Patient Data Center. Patient List When the Patient Data Center is accessed, the Patient List, a list of all patients who have a record on the programmer is provided (Figure 36). The Patient List button will display the Patient List when pressed. Figure 36. Patient List screen from the Patient Data Center. 46 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Note: Once the Select multiple patients checkbox has been pressed, the Reports, Export Records, and Delete Patient buttons are enabled. One or more patients must be selected in order for the buttons to function. Search Patient List allows the list of patients to be filtered according to the search criteria entered. To enter search criteria: 1. Press the Last name input box and enter the patient’s last name using the keyboard. 2. Press the Patient ID input box and enter the patient’s ID using the keyboard. 3. Press the Calendar buttons next to the From and To fields to enter the dates that the patient’s Last session occurred between. 4. Select the patient’s Device Model from the drop-down list. 5. Press the Search button. Notes: ▪ ▪ Search fields that are left blank are interpreted as "all". For any data entered for Last name or Patient ID, the search will return records with exact matches or that begin with the entered data. The search is not case dependent. ▪ ▪ If no To date is entered, the search returns records up to the present date. If no From date is entered, the search returns all records up to and including the entered To date. If no records are found matching the search criteria, No patients records found appears in the Patient List. To delete all search criteria that has been entered, press the Clear button. Patient Profile Press the patient's row in the Patient List to view the Patient Profile. The Patient Profile includes basic demographic information such as the patient’s name, ID, sex, and birth date. Press the Sessions tab to see a list of the patient’s sessions that have occurred on the programmer. Press the Devices tab to see a list of devices the patient has. Press the Patient Information tab to see contact information for the patient. Session List The Session List provides a list of all programming sessions that have occurred on the programmer (Figure 37). Sessions are listed in order of most current. The Session List button displays the Session List when pressed. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 47 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Figure 37. Session List screen from the Patient Data Center. Note: Once the Select multiple patients checkbox has been pressed, the Reports button will be enabled. One or more sessions must be selected in order for the buttons to function. Search Session List allows the list of sessions to be filtered according to the entered search criteria. To enter search criteria: 1. Press the Patient ID input box and enter the patient’s ID using the keyboard. 2. Using the Calendar buttons next to the From and To fields, enter the dates that the session occurred between. 3. Select the patient’s Device Model from the drop-down list. 4. Press the Search button. Notes: ▪ ▪ Search fields that are left blank are interpreted as "all". For any data entered for Patient ID, the search will return records with exact matches or that begin with the entered data. The search is not case dependent. ▪ ▪ If no To date is entered, the search returns records up to the present date. If no From date is entered, the search returns all records up to and including the specified To date. 48 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) If no records are found matching the search criteria, No sessions found appears in the Session List. To delete all search criteria that has been entered, press the Clear button. Reports Table 9. Creating and distributing reports Procedure: Do this: To create report(s): 1. Press the Reports or Other Reports button to open the Create Reports window. 2. Press the checkbox next to the desired report(s). 3. Select a distribution method by pressing the View, Print, Email, or Save button. Notes: • The types of reports available are specific to the patient(s) or session(s) that were selected prior to pressing the Reports or Other Reports buttons. • The Standard Session Report will always be an option. The Standard Session Report contains information about the settings the device was programmed with at the end of the session. The Standard Session Report can also be created by pressing a session row from the Session List. • Press the button to see a description of the report type. • For more information on the types of reports that are therapy-specific, see the appropriate programmer guide. • Only 15 reports can be created at one time. To create Summary Reports: Notes: • The Patient Summary Report provides a list of all patients who have a patient record on the programmer. This report can be filtered by a range of dates for the patient’s last session. • The Refill Report provides a list of all patients who have a patient record on the programmer that is associated with an implantable pump. This report can be filtered by a range of dates for the next refill date. To view reports on the programmer screen: 1. On the Patient List or Session List screen, press the Summary Reports buttons to open the Summary Reports window. 2. Press the checkbox next to the desired report(s). 3. Enter From and To dates using the Calendar buttons. 4. Select a distribution method by pressing the View, Print, Email, or Save button. Press the View button. Note: Previous and Next buttons at the top of the screen will be enabled if multiple reports were created. To print reports: 1. Press the Print button to open the Printer Selection window. 2. Select the connected printer from the Printer dropdown list. 3. Select the desired number of Copies from the dropdown list. 4. Select the desired Color option by pressing the radio button. 5. Select the desired Paper size from the drop-down list. 6. Select the Remove patient-identifiable information checkbox to have patient-identifiable information removed from the report(s) that will print. 7. Press the Print button. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 49 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 9. Creating and distributing reports (continued) Procedure: Do this: To send reports via email: 1. Enter the email address(es) to send the report(s) to by pressing the To input box and using the keyboard. 2. Press the Email button to open the Compose Email window. 3. Press the Subject input box and enter data using the keyboard. 4. Press the large input box and enter other notes using the keyboard. 5. Select the desired File Format by pressing the radio button. 6. Select the Remove patient-identifiable information checkbox to have patient-identifiable information removed from the report(s) that will be sent via email. 7. Press the Send button. Notes: • Email network settings need to be set up in order to send email. See "Managing the programmer system" on page 40. • Emailed reports are not encrypted. To maintain data encryption, see "Moving patient records from one programmer to another". To save reports to a USB flash drive or to a network location: Notes: • Network location settings need to be set up in order to save to a network location. See "Managing the programmer system" on page 40. • USB hard drives are not supported. • Saved reports are not encrypted. To maintain data encryption, see "Moving patient records from one programmer to another". 1. Press the Save button to open the Save window. 2. Select the desired Location from the drop-down list. 3. Select the desired File Format by pressing the radio button. 4. Select the Remove patient-identifiable information checkbox to have patient-identifiable information removed from the report(s) that will be saved. 5. Press the Save Files button. Moving patient records from one programmer to another Patient records can be exported from one Model 8880CW Clinician Programmer and imported onto another. Patient records can be exported by being saved to a USB flash drive or sent via email. Patient records can be imported from a USB flash drive or network location. Once the patient records are imported, they can be accessed using the Patient Data Center. Notes: ▪ Exported patient records are encrypted and can only be read by being imported onto another programmer. ▪ Records will be exported in the following file format: [Month-Day-Year-HHMMSS].mdt, where HHMMSS is the time that the file was exported in hours, minutes, and seconds. ▪ Information on the programmer will be overwritten by information that is imported onto the programmer. This applies to patient information such as patient address or patient name. No session data will be overwritten. ▪ Importing records will not create duplicate records. Records are determined based on the serial number of the primary implantable device. 50 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 10. Exporting and importing patient records Procedure: Do this: To save the selected record(s) to a USB flash drive: 1. Press the Export Records button on the Patient List or Session List screen to open the Export Records window. 2. Press the Export to File radio button. 3. Select the Location of the USB drive from the dropdown list. 4. If desired, press the Delete records from this programmer after exporting checkbox. 5. Press the Export button. Note: USB hard drives are not supported. To send the selected record(s) via email: 1. Press the Export Records button on the Patient List or Session List screen to open the Export Records window. 2. Press the Export via Email radio button. 3. Press the To input box and enter an email address using the keyboard. 4. If desired, press the Subject input box and enter data using the keyboard. 5. If desired, press the Delete records from this programmer after exporting checkbox. 6. Press the Export button. To import records onto a programmer: 1. Press the Import Records button on the Patient List or Session List screen to open the Import Patient Records window. 2. Select the Location to import patient records from from the drop-down list. 3. Select the desired patient record(s). 4. Press the Import button. Removing patient records from the programmer without exporting On the Patient List screen: 1. Press the checkbox. 2. Select one or more patients. 3. Press the Delete Patient button. 4. Press the Delete button to confirm removal of the patient record from the programmer. On the Patient Profile screen: 1. Press the Delete Patient button. 2. Press the Delete button to confirm removal of the patient record from the programmer. Note: If a programming session is active, the patient record that corresponds to that session cannot be deleted. The programming session must first be closed. Maintenance # Caution: Do not modify this equipment. Modification of this equipment can result in damage to the programmer system components, causing the components to malfunction or become unusable. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 51 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) # Caution: To prevent damage to the programmer system components: ▪ ▪ ▪ do not expose to excessive fluid, do not immerse in liquid, and do not drop. If any of the programmer system components have been damaged, do not use. Installing or removing the programmer battery w Warning: Use only the rechargeable battery supplied by Medtronic with the Model 8880CW Clinician Programmer. There is a potential danger of explosion if the wrong battery type is used, which may result in damage to the device and injury to the user. Notes: ▪ The first time the programmer is used, the battery should be installed and mains electricity through the power supply should be connected for at least 4 hours to charge the battery. ▪ If the lithium-ion rechargeable battery becomes nonfunctional, dispose of it in accordance with local laws and regulations or return it to Medtronic for disposal. To install the rechargeable battery in the programmer: 1. Turn off the programmer. 2. Correctly orient the battery in relation to the slot on the back of the programmer. 3. Place the side of the battery without the black connection into the slot first (Figure 38). 4. Press the battery into the slot until you hear it click into place. Figure 38. Installing the battery. 52 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 To remove the battery from the programmer: 1. Turn off the programmer. 2. Press the Battery Release button in until you hear a click indicating the battery has been released (Figure 39). 3. Remove the battery from the programmer (Figure 40). Figure 39. Battery Release button. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 53 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Figure 40. Removing the battery. Charging the programmer battery The rechargeable battery can be charged while it is installed in the programmer and mains electricity through the power supply is connected, or by using the optional battery charger supplied by Medtronic. A fully charged battery powers the programmer for 3.5 to 4.5 hours depending on the user settings. A depleted battery requires 2.5 hours to fully charge. Note: The first time the programmer is used, the battery should be installed and mains electricity through the power supply should be connected for at least 4 hours to charge the battery. w Warning: Use only the power supply and cord supplied by Medtronic. Do not use a portable multiple-socket outlet or extension cord with the system. There is a potential danger of electric shock or excessive heat if the wrong power supply, a portable multiple-socket outlet, or an extension cord is used, which may result in damage to the device and injury to the user. To use the battery charger: 1. Connect the DC end of the power supply to the power jack of the battery charger. 2. Place the battery into the charger so the connector on the battery aligns with the charger pins (Figure 41). An orange LED on the battery charger indicates the battery is charging. A green LED indicates the battery is fully charged. 54 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Battery LED indicator Power jack Charger pins Figure 41. Using the battery charger. Changing the batteries in the telemetry head # Caution: If the device will not be used for 2 weeks, remove the batteries from the device. A battery left in the device may corrode, causing damage to the electronic components. Notes: ▪ ▪ Before inserting batteries, check for signs of battery leakage. If any residue is present, do not use. Dispose of depleted batteries in accordance with local laws and regulations. The Model 8880T2 Telemetry Head requires 2 AAA alkaline batteries. To change the telemetry head batteries: 1. Release the battery compartment lid by sliding it downward (Figure 42). 2. Lift the battery compartment lid (Figure 43). 3. Remove depleted batteries. 4. Insert 2 new AAA alkaline batteries according to the orientation indicated on the inside of the battery compartment. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 55 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) 5. Close the battery compartment lid. 6. Secure the battery compartment lid by sliding it upwards. Figure 42. Battery compartment lid. Battery lid Batteries Figure 43. Battery compartment. 56 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Calibrating the touchscreen # Caution: Scratches on the touchscreen may interfere with selecting an option. If the touchscreen is not responding appropriately, return the programmer to Medtronic for repair or replacement. # Caution: If the touchscreen does not function as expected, the touchscreen may need to be calibrated. Using the programmer while the touchscreen is out of calibration may result in unintended programming or function selection. Touchscreen calibration will increase the accuracy of the stylus pen. To calibrate the programmer touchscreen: 1. Press the Control Menu button on the Control Panel. 2. Press the Utilities button in the Control Menu. 3. Press the Calibrate Display button in the Utilities window. 4. Press the stylus pen on the center of each target that is presented for 2 seconds. 5. Follow all instructions provided on the programmer screen. To close the calibration function before it is compete, press the Cancel button. Cleaning When needed, clean the programmer and system components according to the following guidelines: ▪ ▪ ▪ ▪ ▪ Always unplug the power supply from mains electricity before cleaning. Keep liquid, including cleaning fluid, out of any openings. Do not use spray cleaner directly on the products. Do not use harsh or caustic chemical products. Use water or a mild cleanser. Clean with a soft dry or lightly dampened cloth. Troubleshooting For assistance or for questions about the programmer and system components, contact the appropriate representative listed on the inside back cover of this manual. Clinician programmer error messages Table 11. Clinician programmer error messages Problem Possible Solution Serious programmer error has occurred. Report the issue to Medtronic before restarting the programmer. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 57 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Table 11. Clinician programmer error messages (continued) Problem Possible Solution The programmer has 10% or less of disk space available. Export and delete patient records in order to free disk space. See "Moving patient records from one programmer to another" on page 50 or "Removing patient records from the programmer without exporting" on page 51. The programmer displays an empty blue screen. Restart the programmer. To restart the programmer, press and hold the Power button for 8 seconds. If the problem persists, contact Medtronic. Network connection troubleshooting Table 12. Network connection troubleshooting Procedure Problem Possible Solution Accessing a network via Ethernet: The docking station is not powered. Check that the docking station is connected to mains power through the power supply. The LED indicator on the power supply and the LED indicator on the front of the docking station should be on. The Ethernet cable is not connected. Check that the Ethernet cable is connected to the docking station and to the wall jack. The LED indicator within the Ethernet socket of the docking station will flash if a connection is made. Network settings on the programmer may not have been configured or may be incorrect. Check the information in the Network Settings tab of the Network window. (See "Managing the programmer system" on page 40.) Note: Consult your IT department or network documentation to determine the correct settings for your location. Accessing a WLAN: The wireless radio of the programmer is disabled. 1. Disconnect the Ethernet cable. 2. To enable the wireless radio and connect to a wireless network, see "Managing the programmer system" on page 40. Network settings on the programmer may not have been configured or may be incorrect. Check the information in the Wireless tab of the Network window. (See "Managing the programmer system" on page 40.) Note: Consult your IT department or network documentation to determine the correct settings for your location. Also check: 58 English M937825A001 There may be a problem with the network. 8880CW 2013-03 Rev X 2013- 03 Check that you are able to connect a clinic or hospital computer to the network and that network locations can be accessed from the computer. Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Printer connection troubleshooting Table 13. Printer connection troubleshooting Procedure Problem Possible Solution Printing via a printer USB cable: The docking station is not powered. Check that the docking station is connected to mains power through the power supply. The LED indicator on the power supply and the LED indicator on the front of the docking station should be on. The printer USB cable is not connected. Check that the printer USB cable is connected to the USB port on the docking station (or programmer if the programmer is undocked). There may be a problem with the docking station. Connect the printer USB cable to the USB port on the programmer. The printer driver may not be compatible with the programmer. Consult your printer manufacturer to determine the correct page description language, eg, PS (PostScript) or PCL (Printer Command Language). Compatible printer drivers are PCL3, PCL3e, PCL4, PCL5C (color), PCL5e, PS2, PS2 (color), PS3. You are trying to print to the wrong printer. Check that the correct default printer is selected for use, see "Managing the programmer system" on page 40. There may be a problem with the printer. 1. Print a test page, "Managing the programmer system" on page 40. 2. Contact the printer manufacturer for printer-specific troubleshooting information. Also check: Resetting the Patient data security password To reset the Patient data security password: 1. Open the Preferences window. 2. Press the Patient Data Security tab. 3. Press the Reset Password button. 4. Contact US Medtronic Technical Services at +1-800-328-0810 and provide the reset code displayed in the Reset Password window. 5. Press the Medtronic password input box and use the keyboard to enter the password provided by Medtronic. 6. Press the New password input box and use the keyboard to select characters. 7. Press the Confirm New Password input box and use the keyboard to select characters that match the new password. 8. Press the OK button. 8880CW 2013-03 M937825A001 Rev X 2013- 03 English 59 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Safety and technical checks Periodic safety checks are not required for the clinician programmer or system components. Periodic maintenance of the programmer system is not required. The programmer system does not contain serviceable components. If a component of the programmer system requires repair or is nonfunctional, contact your Medtronic representative listed on the inside back cover of this manual. For repair or disposal, send products to the appropriate address. USA and Asia-Pacific countries Medtronic Neuromodulation Repair Lab RCC135 Dock B 7000 Central Ave. N.E. Minneapolis, MN 55432-3576 Europe, Africa, and Middle East countries Medtronic EOC Earl Bakkenstraat 10 Industry Park Trilandis Heerlen, 6244PJ The Netherlands Canada Medtronic Canada 6733 Kitimat Road Mississauga, Ontario Canada, L5N1W3 60 English M937825A001 8880CW 2013-03 Rev X 2013- 03 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Contacts: Asia: Medtronic International Ltd. Tel. 02919-1362 Fax 02907-3998 Medtronic Asia Ltd. Tel. (02)-548-1148 Fax (02)-518-4786 Australia: Medtronic Australasia Pty. Ltd. 97 Waterloo Road North Ryde, NSW 2113 Australia Tel. +61-2-9857-9000 Fax +61-2-9878-5100 Toll free 1-800-668-6700 Austria: Medtronic Österreich GmbH Tel. 01-240440 Fax 01-24044-100 Belgium: Medtronic Belgium S.A. Tel. 02-456-0900 Fax 02-460-2667 Canada: Medtronic of Canada Ltd. Tel. (1-905)-460-3800 Fax (1905)-826-6620 Czech Republic: Medtronic Czechia s.r.o. Tel. 2-965-795-80 Fax 2-965-795-89 Denmark: Medtronic Danmark A/S Tel. 45-32-48-18-00 Fax 45-32-48-18-01 Finland: Medtronic Finland Oy/LTD Tel. (09)-755-2500 Fax (09)-755-25018 France: Medtronic France S.A.S. Tel. 01-5538-1700 Fax 01-5538-1800 Germany: Medtronic GmbH Tel. (02159)-81490 Fax (02159)-8149100 Greece: Medtronic Hellas S.A. Tel. 210-67-79-099 Fax 210-67-79-399 Hungary: Medtronic Hungária Kft. Tel. 1-889-06-00 Fax 1-889-06-99 Ireland: Medtronic Ireland Ltd. Tel. (01)-890-6522 Fax (01)-890-7220 M937825A001 Rev X 2013- 03 Italy: Medtronic Italia SpA Tel. 02-241371 Fax 02-241381 Tel. 06-328141 Fax 06-3215812 Japan: Medtronic Japan Tel. 03-6430-2016 Fax 03-6430-7110 Latin America: Medtronic, Inc. Tel. (1305)-500-9328 Fax (1786)-709-4244 Norway: Medtronic Norge AS Tel. 067-10-32-00 Fax 067-10-32-10 Poland: Medtronic Poland Sp. z.o.o. Tel. (022)-465-69-00 Fax (022)-465-69-17 Portugal: Medtronic Portugal, Lda. Tel. 21-724-5100 Fax 21-724-5199 Russia: Medtronic Russia Tel. (8495) 580-7377 Fax (8495) 580-7378 Slovakia Medtronic Slovakia, o.z. Tel. 0268 206 911 Fax 0268 206 999 Spain: Medtronic Ibérica, S.A. Tel. 91-625-0400 Fax 91-650-7410 Sweden: Medtronic AB Tel. 08-568-585-00 Fax 08-568-585-01 Switzerland: Medtronic (Schweiz) AG Tel. 031-868-0100 Fax 031-868-0199 The Netherlands: Medtronic B.V. Tel. (045)-566-8000 Fax (045)-566-8668 U.K.: Medtronic U.K. Ltd. Tel. 01923-212213 Fax 01923-241004 USA: Medtronic, Inc. Tel. (1763)-505-5000 Fax (1763)-505-1000 Toll-free: (1-800)-328-0810 Medtronic Confidential HardwareShortManual.xsl - HardwareShortTemplate.fm Template version: 07-06-2012 Filename Date Time UC200xxxxxx EN 7 x 9 inches (178 mm x 229 mm) Manufacturer Medtronic Inc. 710 Medtronic Parkway, Minneapolis MN 55432-5604, USA. www.medtronic.com Tel. +1-763-505-5000 Fax +1-763-505-1000 EC REP Authorized Representative in the European Community Medtronic B.V. Earl Bakkenstraat 10, 6422 PJ Heerlen, The Netherlands Tel. +31-45-566-8000 Fax +31-45-566-8668 Europe/Africa/Middle East Headquarters Medtronic International Trading Sàrl Route du Molliau 31, Case Postale 84 CH-1131 Tolochenaz, Switzerland www.medtronic.eu Tel. +41-21-802-7000 Fax +41-21-802-7900 Asia-Pacific Medtronic International Ltd. Suite 1106-11, 11/F, Tower 1, The Gateway, 25 Canton Road, Tsimshatsui, Kowloon, Hong Kong Tel. +852-2919-1362 Fax +852-2907-3998 Contacts for specific countries are listed inside this cover. *M937825A001* M937825A001 Rev X 2013- 03 © Medtronic, Inc. 2013 All Rights Reserved M937825A001
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