Microelectronics Technology RU-865 RFID Mini PCI-E Card Module User Manual DFQW5887ZAT FZ M1mk1 OI 8 1 M indb

Microelectronics Technology Inc RFID Mini PCI-E Card Module DFQW5887ZAT FZ M1mk1 OI 8 1 M indb

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Document ID2397454
Application ID0ZCsaz5w+0tVShlU8rVh1A==
Document DescriptionUser manual 1 of 2
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize46.06kB (575756 bits)
Date Submitted2014-09-22 00:00:00
Date Available2014-11-13 00:00:00
Creation Date2014-04-30 15:03:34
Producing SoftwareAcrobat Distiller 10.1.9 (Windows)
Document Lastmod2014-04-30 15:03:34
Document TitleDFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb
Document CreatorAdobe InDesign CS4_J (6.0.6)
Document Author: nishino-sa

OPERATING INSTRUCTIONS
Personal Computer
Model No.
FZ-M1 series
Useful Information
Handling and Maintenance ....................... 33
Installing Software .................................... 40
Troubleshooting
Troubleshooting (Basic) ............................ 46
Appendix
LIMITED USE LICENSE AGREEMENT ... 55
SpeciÂżcations ........................................... 59
LIMITED WARRANTY .............................. 65
Getting Started
Introduction ............................................... 20
Description of Parts .................................. 23
First-time Operation .................................. 26
Turning On / Turning Off ........................... 31
Useful Information
Getting Started
Troubleshooting
Safety Precautions ..................................... 2
Regulatory Information ............................. 10
Appendix
Read Me First
Read Me First
Contents
Please read these instructions carefully before using this product, and save this
manual for future use.
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 1
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Safety Precautions
To reduce the risk of injury, loss of life,
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panels
Read Me First
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DANGER
Precautions on the Battery Pack
Electrolyte leakage, generation of
heat, ignition or rupture of the Battery Pack may result.
„ Do Not Throw the Battery
Pack into a Fire or Expose
It to Excessive Heat
„ Do Not Deform, Disassemble, or Modify the Battery
Pack
„ Do Not Short the Positive
(+) and Negative (-) Contacts
Ö 'RQRWSODFHWKHEDWWHU\
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„ Do Not Apply Shocks to
the Product by Dropping It,
Applying Strong Pressure
to It, etc.
Ö ,IWKLVSURGXFWLVVXEMHFWHG
WRDVWURQJLPSDFWGDPDJHGRUGHIRUPHGVWRS
XVLQJLWLPPHGLDWHO\
„ Do Not Charge the Battery
Using Methods Other Than
7KRVH6SHFLÂżHG
„ Do Not Use the Battery
Pack with Any Other Product
‡ 7KHEDWWHU\SDFNLVUHFKDUJHDEOHDQGZDVLQWHQGHGIRUWKHVSHFL¿HG
SURGXFW
„ Do Not Use This Product
with a Battery Pack Other
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Ö 8VHRQO\WKHVSHFL¿HG
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„ When the Battery Pack Has
Deteriorated, Replace It
With a New One
Ö 'RQRWFRQWLQXHWRXVHD
GDPDJHGEDWWHU\SDFN
„ Avoid Extreme Heat (Near
the Fire, in Direct Sunlight,
for Example)
DANGER
Precautions on the Built-in
Bridge Battery (for disposal)

When disposing the battery, generation of heat, ignition or rupture
of the Built-in Bridge Battery may
result. (Î page 37)
Read Me First
DANGER
Precautions on the Battery Pack
Handling This Computer
„ Do Not Disassemble the
Computer Except When
Disposing
Handling the Built-in Bridge
Battery
„ Do Not Short the Positive
(+) and Negative (-) Contacts
„ Do Not Throw the Battery
into a Fire or Expose It to
Excessive Heat
„ Do Not Apply Shocks to
the Built-in Bridge Battery
by Dropping It, Applying
Strong Pressure to It, etc.
„ Do Not Charge
„ Do Not Use
„ Do Not Deform, Disassemble, or Modify the Battery
Pack
„ Avoid Extreme Heat (Near
the Fire, in Direct Sunlight,
for Example)
5HDG0H)LUVWLQGG

Safety Precautions
WARNING

Generation of heat, ignition or rupture of the Built-in Bridge Battery
may result.
Read Me First
„ Do Not Throw This Product
Into a Fire or Expose It to
Excessive Heat
„ Do Not Insert Sharp Objects Into This Product,
Disassemble, or Modify It
„ Do Not Apply Shocks to
the Product by Dropping It,
Applying Strong Pressure
to It, etc.
„ Do Not Charge the Battery
Using Methods Other Than
Those SpeciÂżed
„ Avoid Extreme Heat (Near
the Fire, In Direct Sunlight,
for Example)
„ When the Battery Has
Deteriorated, Contact Your
Technical Support OfÂżce to
Replace the Battery
WARNING
Fire or electric shock may result.
„ Do Not Do Anything That
May Damage the AC Cord,
the AC Plug, or the AC
Adaptor
Do not damage or modify
the cord, place it near hot
tools, bend, twist, or pull
it forcefully, place heavy
objects on it, or bundle it
tightly.
Ö Do not continue to use
a damaged AC cord, AC
plug and AC adaptor.
• Contact your technical
support ofÂżce for repair.
„ Do Not Connect the AC
Adaptor to a Power Source
Other Than a Standard
Household AC Outlet
Ö Connecting to a DC/AC
converter (inverter) may
damage the AC adaptor. On an airplane, only
connect the AC adaptor/
charger to an AC outlet
speciÂżcally approved for
such use.
„ Do Not Pull or Insert the
AC Plug If Your Hands Are
Wet
„ Do Not Disassemble This
Product
„ Do Not Touch This Product
In a Thunderstorm If Connected with the AC Cable
or Any Other Cables
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 4
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„ If a Malfunction or Trouble
Occurs, Immediately Stop
Use
If the Following Malfunction Occurs, Immediately
Unplug the AC Plug and
the Battery Pack
• This product is damaged
• Foreign object inside this
product
• Smoke emitted
• Unusual smell emitted
• Unusually hot
Ö After the above procedure,
contact your technical support ofÂżce for repair.
„ Clean Dust and Other Debris
of the AC Plug Regularly
• If dust or other debris accumulates on the plug,
humidity, etc. may cause a
defect in the insulation.
„ Insert the AC Plug Completely
Ö Do not use a damaged
plug or loose AC outlet.
„ Close the Connector
Cover Tightly When Using
This Product Wherever
There is a Lot of Water,
Moisture, Steam, Dust,
Oily Vapors, etc.
Ö If foreign matter has found
its way inside, immediately turn the power off and
unplug the AC cord, and
then remove the battery
pack. Then contact your
technical support ofÂżce.
WARNING
Burns or low-temperature burns
may result.
„ Do Not Use This Product
in Close Contact With Your
Body For a Long Period of
Time
Ö Do not use this product
with its heat-emitting parts
in close contact with your
body for long periods of
time.
• Low-temperature burns
may result.
„ Do Not Touch The Surface
of The AC Adaptor Continuously While Using/Charging
• Burns may result.
Read Me First
WARNING
Detrimental health effects on your
body may result.
„ Do Not Turn the Volume Up
To Loud When Using Headphones
• Listening at high volumes
that overstimulate the ear
for long periods of time
may result in loss of hearing.
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 5
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Safety Precautions
CAUTION
Fire or electric shock may result.
Read Me First
„ Do Not Move This Product
While the AC Plug Is Connected
Ö If the AC cord is damaged,
unplug the AC plug immediately.
„ Do Not Subject the AC
Adaptor To Any Strong
Impact
Ö Do not continue to use the
AC adaptor after a strong
impact such as being
dropped.
Ö Contact your technical
support ofÂżce for repair.

„ Do Not Connect a Telephone Line, or a Network
Cable Other Than the One
Specified, Into the LAN
Port
Ö Do not connect to a network such as the ones
listed below.
• Networks other than
100BASE-TX or 10BASE-T
• Phone lines (IP phone
(Internet Protocol Telephone), Telephone lines,
internal phone lines (onpremise switches), digital
public phones, etc.)
„ Do Not Leave This Product
in High Temperature Environment for a Long Period
of Time
• Leaving this product where
it will be exposed to extremely high temperatures
such as near Âżre or in
direct sunlight may deform
the cabinet and/or cause
trouble in the internal parts.
„ Hold the Plug When Unplugging the AC Plug
„ Use Only the Specified AC
Adaptor With This Product
Ö Do not use an AC adaptor
other than the one supplied (supplied with the
unit or one sold separately
as an accessory).
This product may fall over or drop,
resulting in an injury.
„ Do Not Place This Product
on Unstable Surfaces
„ Avoid Stacking
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 6
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Detrimental health effects on your
body may result.
„ Take a Break Of 10-15 Minutes Every Hour
• Using this product for long
periods of time may have
detrimental health effects
on the eyes or hands.
Burns, low-temperature burns, or
frostbite may result.
„ Do Not Expose the Skin To
This Product When Using
the Product In A Hot Or
Cold Environment
Ö When it is necessary to
expose the skin to this
product such as to scan
a Âżngerprint, perform the
operation in the shortest
time possible.
NOTICE
z Do not place the computer near a
television or radio receiver.
z Keep the computer away from
magnets. Data stored on the Àash
memory may be lost.
z This computer is not intended for
the display of images for use in
medical diagnosis.
z This computer is not intended for
a use with connection of medical
equipment for the purpose of medical diagnosis.
z Panasonic shall not be liable for
loss of data or other incidental or
consequential damages resulting
from the use of this product.
z Do not touch the terminals on the
battery pack. The battery pack may
no longer function properly if the
contacts are dirty or damaged.
z Do not expose the battery pack to
water, or allow it to become wet.
z If the battery pack will not be used
for a long period of time (a month
or more), charge or discharge (use)
the battery pack until the remaining
battery level becomes 30% to 40%
and store it in a cool, dry place.
z This computer prevents overcharging of the battery by recharging only
when the remaining power is less
than approx. 95% of capacity.
z The battery pack is not charged
when the computer is Âżrst purchased. Be sure to charge it before
using it for the Âżrst time. When the
AC adaptor is connected to the
computer, charging begins automatically.
Read Me First
CAUTION
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 7
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Safety Precautions
z Should the battery leak and the Àuid
get into your eyes, do not rub your
eyes. Immediately Àush your eyes
with clear water and see a doctor
for medical treatment as soon as
possible.
NOTE
Read Me First
z The battery pack may become
warm during recharging or normal
use. This is completely normal.
z Recharging will not commence if
internal temperature of the battery
pack is outside of the allowable
temperature range (0 °C to 50 °C
{32 °F to 122 °F}). (Ä
Reference Manual “Battery Power”) Once
the allowable range requirement is
satisÂżed, charging begins automatically. Note that the recharging time
varies based on the usage conditions. (Recharging takes longer
than usual when the temperature is
10 °C {50 °F} or below.)
z If the temperature is low, the operating time is shortened. Only use the
computer within the allowable temperature range.
z This computer has a high temperature mode function that prevents
the degradation of the battery in
high temperature environments.
(Ä
Reference Manual “Battery
Power”) A level corresponding to a
100% charge for high temperature
mode is approximately equivalent
to an 80% charge level for normal
temperature mode.
z The battery pack is a consumable item. If the amount of time
the computer can be run by using
a particular battery pack becomes
dramatically shorter and repeated
recharging does not restore its performance, the battery pack should
be replaced with a new one.
z When transporting a spare battery
inside a package, briefcase, etc., it
is recommended that it be placed in
a plastic bag so that its contacts are
protected.
z Always power off the computer
when it is not in use. Leaving the
computer on when the AC adaptor
is not connected will exhaust the
remaining battery capacity.
z 
To minimize deterioration of the
built-in bridge battery, connect the
computer to the AC adaptor and recharge it for approximately 2 hours
about once every year.
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 8
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This computer is not intended for use
in medical equipment including lifesupport systems, air trafÂżc control systems, or other equipment, devices or
systems that are involved with ensuring
human life or safety. Panasonic cannot
be held responsible in any way for any
damages or loss resulting from the use
of this unit in these types of equipment,
devices or systems, etc.
This computer has been designed so
as to minimize shock to the LCD and
Àash memory drive, etc., but no warranty is provided against such trouble.
Therefore, as a precision instrument,
be extremely careful in the handling.
Read Me First
THIS PRODUCT IS NOT INTENDED
FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/
SYSTEMS, AIRCRAFT COCKPIT
EQUIPMENT/SYSTEMS*1, MEDICAL
DEVICES OR ACCESSORIES*2, LIFE
SUPPORT SYSTEMS OR OTHER
EQUIPMENTS/DEVICES/SYSTEMS
THAT ARE INVOLVED WITH ENSURING HUMAN LIFE OR SAFETY. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING
FROM THE USE OF THIS PRODUCT
ARISING OUT OF THE FOREGOING
USES.
*1
AIRCRAFT COCKPIT EQUIPMENT/
SYSTEMS include Class2 Electronic
Flight Bag (EFB) Systems and Class1
EFB Systems when used during critical
phases of Àight (e.g., during take-off and
landing) and/or mounted on to the aircraft.
Class1 EFB Systems and 2 EFB Systems
are deÂżned by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary
Guidance LeaÀets) No.36.
*2
As deÂżned by the European Medical
Device Directive (MDD) 93/42/EEC.
Panasonic cannot guarantee any
speciÂżcations, technologies, reliability,
safety (e.g. Flammability/Smoke/Toxicity/Radio Frequency Emission, etc)
requirements related to aviation standards that exceed the speciÂżcations of
our COTS (Commercial-Off-The-Shelf)
products.
DFQW5887ZAT_FZ-M1mk1-OI_8.1_M.indb 9
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Regulatory Information
Read Me First
Information to the User / Informations destinĂŠes aux utilisateurs

This product and your Health
This product, like other radio devices,
emits radio frequency electromagnetic
energy. The level of energy emitted by
this product however is far much less
than the electromagnetic energy emitted by wireless devices like for example mobile phones.
Because this product operates within
the guidelines found in radio frequency
safety standards and recommendations, we believe this product is safe for
use by consumers. These standards
and recommendations reÀect the consensus of the scienti¿c community and
result from deliberations of panels and
committees of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the
use of this product may be restricted by
the proprietor of the building or responsible representatives of the organization. These situations may for example
include:
z Using this product on board of airplanes, or
z In any other environment where the
risk of interference to other devices
or services is perceived or identiÂżed
as harmful.
If you are uncertain of the policy that
applies on the use of wireless devices
in a speciÂżc organization or environment (e.g. airports), you are encouraged to ask for authorization to use this
product prior to turning on the product.
Regulatory Information
We are not responsible for any radio or
television interference caused by unauthorized modiÂżcation of this product.
The correction of interference caused
by such unauthorized modiÂżcation will
be the responsibility of the user. We
and its authorized resellers or distributors are not liable for damage or violation of government regulations that
may arise from failing to comply with
these guidelines.
26-M-1

Ce produit et votre santĂŠ
Ce produit, comme tout autre appareil
radio, émet de l’énergie radioélectrique.
Toutefois, la quantité d’énergie émise
par ce produit est beaucoup moins importante que l’énergie radioélectrique
ĂŠmise par des appareils sans Âżl tels
que les téléphones portables. L’utilisation de ce produit ne comporte aucun
risque pour le consommateur du fait
que cet appareil opère dans les limites
des directives concernant les normes
et les recommendations de sĂŠcuritĂŠ sur
les frĂŠquences radio. Ces normes et
recommandations reÀètent le consensus de la communauté scienti¿que et
rĂŠsultent de dĂŠlibĂŠrations de jurys et
comitĂŠs de scientiÂżques qui examinent
et interprètent continuellement les nouveautÊs de la vaste littÊrature sur les
recherches effectuĂŠes. Dans certaines
situations ou environnements, l’utilisation de ce produit peut être restreinte
par le propriÊtaire du bâtiment ou par
les représentants responsables de l’organisation. Ces situations peuvent être
les suivantes par exemple :
z A bord d’un avion, ou
z Dans tout autre environnement
où les risques d’interférence sur
d’autres appareils ou services sont
perçus ou identi¿ables comme dangereux.
Si vous n’êtes pas sûr de la réglementation applicable à l’utilisation d’appareils sans ¿l dans une organization
10
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Informations concernant la rĂŠglementation
Nous dĂŠclinons toute responsabilitĂŠ
pour toute interfĂŠrence radio ou tĂŠlĂŠvision causĂŠe par des modiÂżcations non
autorisĂŠes apportĂŠes Ă  ce produit. La
correction d’interférences causées par
de telles modiÂżcations non autorisĂŠes
sera la seule responsabilitĂŠ de son utilisateur. NousmĂŞmes, les revendeurs
ofÂżciels et les distributeurs ne sommes
pas responsable de tout dÊgât ou de
toute violation des règlements de l’État
pouvant dĂŠcouler du non-respect de
ces directives.
26-F-1
Lithium Battery / Pile au lithium
Lithium Battery!
This computer contains a lithium battery
to enable the date, time, and other data
to be stored. The battery should only be
exchanged by authorized service personnel.
Warning!
A risk of explosion from incorrect installation or misapplication may possibly
occur.
Pile au lithium!
Le micro-ordinateur renferme une pile
au lithium qui permet de sauvegarder
certaines donnĂŠes, notamment la date
et l’heure. La pile ne doit être remplacée que par un technicien quali¿é.
Danger !
Risque d’explosion en cas de non respect de cette mise en garde!
Read Me First
ou un environnement spĂŠciÂżque, (par
exemple dans un aĂŠroport) nous vous
invitons à demander l’autorisation
d’utiliser ce produit avant sa mise en
marche.
15-F-1
15-E-1
Information for Users on Collection and Disposal of
Old Equipment and used Batteries
These symbols are only valid in the European Union.
If you wish to discard this product, please contact your local
authorities or dealer and ask for the correct method of disposal.
53-M-1
11
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Regulatory Information
Safety Precautions
Read Me First

The following safety precautions must be observed during all phases of the operation, usage, service or repair of any Personal Computer or Handheld Computer
incorporating wireless WAN modem. Manufacturers of the cellular terminal are
advised to convey the following safety information to users and operating personnel and to incorporate these guidelines into all manuals supplied with the product. Failure to comply with these precautions violates safety standards of design,
manufacture and intended use of the product. Panasonic assumes no liability for
customer failure to comply with these precautions.
When in a hospital or other health care facility, observe the restrictions
on the use of mobiles. Switch Personal Computer or Handheld Computer
incorporating wireless WAN modem off, if instructed to do so by the guidelines posted in sensitive areas. Medical equipment may be sensitive to RF
energy.
The operation of cardiac pacemakers, other implanted medical equipment
and hearing aids can be affected by interference from Personal Computer
or Handheld Computer incorporating wireless WAN modem placed close
to the device. If in doubt about potential danger, contact the physician or
the manufacturer of the device to verify that the equipment is properly
shielded. Pacemaker patients are advised to keep their Personal Computer
or Handheld Computer incorporating wireless WAN modem away from the
pacemaker, while it is on.
Switch off Personal Computer or Handheld Computer incorporating wireless WAN modem before boarding an aircraft. Make sure it cannot be
switched on inadvertently. The operation of wireless appliances in an
aircraft is forbidden to prevent interference with communications systems.
Failure to observe these instructions may lead to the suspension or denial
of cellular services to the offender, legal action, or both.
For details on usage of this unit in aircrafts please consult and follow instruction provided by the airline.
Do not operate Personal Computer or Handheld Computer incorporating wireless WAN modem in the presence of Àammable gases or fumes.
Switch off the cellular terminal when you are near petrol stations, fuel depots, chemical plants or where blasting operations are in progress. Operation of any electrical equipment in potentially explosive atmospheres can
constitute a safety hazard.
12
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Road safety comes Âżrst! Do not use a Personal Computer or Handheld
Computer incorporating wireless WAN modem while driving a vehicle. Do
not place the computer with wireless WAN modem in an area where it
could cause personal injury to the driver or passengers. It is recommended to stow the unit in the boot or secure stowage area while driving.
Do not place the computer with wireless WAN modem in an area over an
air bag or in the vicinity where an air bag may deploy.
Air bags inÀate with great force and if the computer with wireless WAN
modem is placed in the air bag deployment area may be propelled with
great force and cause serious injury to occupants of the vehicle.
Read Me First
Your Personal Computer or Handheld Computer incorporating wireless WAN modem receives and transmits radio frequency energy while
switched on. Remember that interference can occur if it is used close to
TV sets, radios, computers or inadequately shielded equipment. Follow
any special regulations and always switch off Personal Computer or Handheld Computer incorporating wireless WAN modem wherever forbidden,
or when you suspect that it may cause interference or danger.
IMPORTANT!
Personal Computer or Handheld Computer incorporating wireless WAN
modem operate using radio signals and cellular networks cannot be guaranteed to connect in all conditions. Therefore, you should never rely solely
upon any wireless device for essential communications, for example
emergency calls.
Remember, in order to make or receive calls, Personal Computer or Handheld Computer incorporating wireless WAN modem must be switched on
and in a service area with adequate cellular signal strength.
Some networks do not allow for emergency calls if certain network services or phone features are in use (e.g. lock functions, Âżxed dialing etc.).
You may need to deactivate those features before you can make an emergency call.
Some networks require that a valid SIM card be properly inserted in Personal Computer or Handheld Computer incorporating wireless WAN modem.
CAUTION:
Risk of Explosion if Battery is replaced by an Incorrect Type.
Dispose of Used Batteries According to the Instructions.
58-E-1
ATTENTION:
Il y a risque d’explosion si la batterie est remplacée par une batterie de type incorrect.
Mettre au rebut les batteries usagĂŠes conformĂŠment aux instructions.
58-F-1
13
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Regulatory Information
Camera Light

CAUTION
- The light from the LED is strong and can injure human eyes. Do not look directly
at the LEDs with naked eyes.
57-E-1
Read Me First
For U.S.A.
Federal Communications Commission Radio Frequency Interference
Statement
Note: This equipment has been tested
and found to comply with the limits for
a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with
the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more
of the following measures:
z Reorient or relocate the receiving
antenna.
z Increase the separation between
the equipment and receiver.
z Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
z Consult the Panasonic Service
Center or an experienced radio/TV
technician for help.
Warning
To assure continued compliance, use
only shielded interface cables when
connecting to a computer or peripheral.
Also, any changes or modiÂżcations not
expressly approved by the party responsible for compliance could void the
user’s authority to operate this equipment.
FCC RF Exposure Warning:
z This equipment is provided with PC
Card slot that could be used with
wireless transmitters, which will be
speciÂżcally recommended when they
become available.
 Other third-party wireless transmitters have not been RF exposure
evaluated for use with this computer
and may not comply with FCC RF
exposure requirements.

z This equipment complies with FCC
radiation exposure limits set forth
for an uncontrolled environment.
z This equipment may not be colocated or operated with any other
antenna or transmitter.
14
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25-M-W-1
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Responsible Party:
Panasonic Corporation of North
America
Two Riverfront Plaza
Newark, NJ 07102
Support Contact:
http://www.panasonic.com/
contactinfo
6-M-1
Read Me First
z This device meets the government’s
requirements for exposure to radio
waves.
This device is designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the
U.S. Government.
z The exposure standard for wireless
device employs a unit of measurement known as the SpeciÂżc Absorption Rate, or SAR. The SAR limit set
by the FCC is 1.6 W/kg.
 * Tests for SAR are conducted using standard operating positions
accepted by the FCC with the
device transmitting at its highest
certiÂżed power level in all tested
frequency bands.
Although the SAR is determined
at the highest certiÂżed power
level, the actual SAR level of the
device while operating can be well
below the maximum value. This is
because the device is designed to
operate at multiple power levels
so as to use only the poser required to reach the network. In
general, the closer you are to a
wireless base station antenna, the
lower the power output.

This product is restricted to indoor
use due to its operation in the 5.15
to 5.25 GHz frequency range. FCC
requires this product to be used indoors for the frequency range 5.15 to
5.25 GHz to reduce the potential for
harmful interference to co-channel
Mobile Satellite systems. High power
radars are allocated as primary users
of the 5.25 to 5.35 GHz and 5.65 to
5.85 GHz bands. These radar stations
can cause interference with and/or
damage this product.
FCC RF Exposure Warning:
z This equipment is provided with
external antenna connector(s) for
connection to optional Car Mounter
or Port Replicator for mobile external mounted antenna(s). External
antenna(s) must be professionally
installed and cannot exceed recommended maximum antenna gain
as described in individual provided
supplement instructions for wireless
transmitters. The Car Mounter is
provided with Radiall/Larsen WLAN
whip antenna, type NMO5E2400BKTNC with 5dBi antenna gain.
The maximum allowable antenna
gain for the external WWAN base
whip antenna for the cellular band
is 4 dBi, PCS band is 3 dBi, LTE
Band 4 is 3 dBi, LTE Band 17 is
9 dBi and 10 dBi for LTE Band 13.
Also, user must maintain minimum
20 cm spacing between external
antenna(s) and all person’s body
(excluding extremities of hands,
wrist and feet) during wireless
modes of operation.
32-M-1
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Regulatory Information
USA Only: Disposal may be regulated
in your community due to environmental
considerations. For disposal or recycling
information, please visit Panasonic website: http://www.panasonic.com/environmental or call 1-888-769-0149
65-M-2
Read Me First

This product contains a CR Coin Cell
Lithium Battery which contains Perchlorate Material - special handling may
apply.
See www.dtsc.ca.gov/hazardouswaste/
perchlorate/
38-M-1

A lithium ion battery
that is recyclable
powers the product
you have purchased.
Please call
1-800-8-BATTERY for
information on how to
recycle this battery.
L’appareil que vous
vous ĂŞtes procurĂŠ est
alimentĂŠ par une batterie au lithium-ion.
Pour des renseignements sur le recyclage de la batterie,
veuillez composer le
1-800-8-BATTERY.
48-M-1
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Canadian ICES-003
CAN ICES-003(B) / NMB-003(B)

Industry Canada
This product complies with RSS210
Industry Canada.
Operation is subject to the following
two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that
may cause undesired operation of
the device.

Cet appareil (pour rĂŠseaux locaux
radioĂŠlectriques) dans les bandes de
fréquences 5150-5250 MHz est réservé à une utilization à l’intérieur a¿n de
réduire le risque d’interférence avec les
systèmes satellites mobiles bicanaux.
Les radars forte puissance sont désignés comme étant les premiers utilisateurs (c’est-à-dire qu’ils ont la priorité) des bandes de fréquences 52505350 MHz et 5650-5850 MHz. Ces
stations radars peuvent provoquer des
interfĂŠrences et/ou des dommages Ă 
ce pĂŠriphĂŠrique.

Industrie Canada
Cet ĂŠquipement est conforme Ă  la
norme CNR-210 d’Industrie Canada.
Son fonctionnement est soumis aux
deux conditions suivantes :
(1) ce dispositif ne peut produire de
brouillage, et
(2) ce dispositif doit accepter le brouillage, y compris le brouillage pouvant
entraĂŽner le fonctionnement non
désiré de l’appareil.

z This computer complies with Industry Canada radiation exposure limits
set forth for an uncontrolled environment.
z This PC with WLAN and/or Bluetooth transmitters installed, has
been approved for portable operation and does not require any minimum spacing be provided between
antennas and all person’s body.
7-M-3
30-Ca-1-1

This product (local network devices) for
the band 5150-5250 MHz is only indoor
usage to reduce potential for harmful
interference to co-channel Mobile Satellite systems.
High power radars are allocated as
primary users (meaning they have
priority) of 5250-5350 MHz and 56505850 MHz and these radars could
cause interference and/or damage to
LELAN devices.
Read Me First
For Canada / Pour le Canada
30-Ca-2-1

z Cet ĂŠquipement est conforme aux
limites d’exposition aux rayonnements d’Industrie Canada établies
pour un environnement non contrĂ´lĂŠ.
z Ce PC avec ĂŠmetteurs WLAN et/ou
Bluetooth a ĂŠtĂŠ approuvĂŠ Ă  des Âżns
d’opération mobile; aucun espace
minimum entre les antennes et le
corps de l’utilisateur n’est requis.
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Read Me First
Regulatory Information
This device has been designed to operate with the WWAN antenna having a
maximum gain of 4 dBi for the 850 MHz
band, 3 dBi for the 1700 MHz band and
3 dBi for the 1900 MHz band. WWAN
Antenna having a higher gain is strictly
prohibited per regulations of Industry
Canada. The Required antenna impedance is 50 ohms.
To reduce potential radio interference
to other users, the antenna type and
its gain should be so chosen that the
equivalent isotropically radiated power
(EIRP) is not more than that required
for successful communication.

Ce dispositif a été conçu pour fonctionner avec l’antenne de réseau
ĂŠtendu sans Âżl (WWAN) avec un gain
maximum de 4 dBi dans la bande
de 850 MHz, 3 dBi dans la bande de
1 700 MHz et 3 dBi dans la bande de
1 900 MHz. Les règlements d’Industrie
Canada interdisent l’utilisation d’une
antenne WWAN dont le gain serait
supérieur à cette limite. L’antenne doit
avoir une impĂŠdance de 50 ohms.
A¿n de réduire le risque d’interférence
radioĂŠlectrique aux autres utilisateurs
des bandes de frĂŠquences, le type
d’antenne et son gain doivent être
tels que la puissance isotrope rayonnée équivalente (PIRE) n’est pas plus
ĂŠlevĂŠe que le niveau requis pour assurer la communication.
32-Ca-1-1
FOR USE WITH MODEL NO. :
CF-AA6373A
POUR UTILISER AVEC MODÈLE :
CF-AA6373A
20-Ca-1
For U.S.A and Canada
For Used in Motor Vehicle /Pour L’utilisation Dans Un Véhicule Motorisé
Warning: Notebook Computer may be installed in a motor vehicle and visible to
the driver only if used to support vehicle related functions such as vehicle information, system control, rear or side observation and navigation. If used for entertainment purpose, such as television reception or video play, it must be installed to
the rear of the driver’s seat where it will not be visible, directly or indirectly, to the
operator of the motor vehicle. Check with individual state/provincial laws to determine lawful use of this product while operating within a motor vehicle.
Avertissement : L’ordinateur bloc-notes peut être installé dans un véhicule motorisé et dans le champ de vision du conducteur uniquement en tant que dispositif
d’aide aux fonctions du véhicule, comme par exemple pour fournir des informations sur le véhicule, comme dispositif de contrôle de système, pour l’observation
à l’arrière ou sur les côtés du véhicule, ainsi que pour fournir de l’information
routière. Pour toute utilisation à ¿n de divertissement, comme par exemple pour
regarder la télévision ou jouer à des jeux vidéo, il doit être installé à l’arrière du
siège du conducteur, en un emplacement oÚ il ne sera pas visible, ni directement ni indirectement, pour le conducteur du vÊhicule motorisÊ. VÊri¿ez les lois
fédérales et nationales qui régissent l’utilisation légale de cet appareil à l’intérieur
d’un véhicule motorisé.
35-M-1
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For India
For the purpose of recycling to facilitate effective utilization of resources,
please return this product to a nearby authorized collection center, registered dismantler or recycler, or Panasonic service center when disposing
of this product.
Please see the Panasonic website for further information on collection
centers, etc.
http://www.panasonic.co.in/wps/portal/home
Read Me First
68-M-1
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Introduction
Thank you for purchasing this Panasonic product. For optimum performance and
safety, please read these instructions carefully.
In these instructions, the names are referred as follows.
indicates WindowsÂŽ 8.1 Operating System.
indicates WindowsÂŽ 7 Operating System.
„ Terms and illustrations in these instructions
CAUTION :
NOTE :
Enter :
Alt + Del :
Getting Started
Î:
Display “Charm”:
(Start) - [All Programs] :
Conditions that may result in minor or moderate
injury.
Useful and helpful information.
Press [Enter] key.
Press and hold [Alt] key, and then press [Del]
key.
Page in these Operating Instructions or in the
Reference Manual.
Reference to the on-screen manuals.
Align the cursor to the top right (or bottom right)
corner of the screen to display Charm menu.
Alternatively:
Flick toward the center of the screen from the
right edge.
Touch
(Settings) and then touch
(Power).
Touch
(Start), and then touch [All Programs].
z Some illustrations are simpliÂżed to help your understanding and may look different from the actual unit.
z If you do not log on as an administrator, you cannot use some functions or
cannot display some screens.
z Refer for the latest information about optional products to the catalogs, etc.
z In these instructions, the names and terms are referred as follows.
ÂŽ
y “Windows 8.1 Pro 64-bit” as “Windows” or “Windows 8.1”
ÂŽ
ÂŽ
y “Windows 7 Professional 32-bit Service Pack 1” and “Windows 7 Professional 64-bit Service Pack 1” as “Windows” or “Windows 7”
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z
 Screen messages are explained in [English (United States)].
 (Depending on the language preference, some screen messages in these
instructions are different from the actual screen messages. For example, [Flight
mode] may be displayed instead of [Airplane mode] in some language preference.)
„ Trademarks
MicrosoftÂŽ, WindowsÂŽ, and the Windows logo are registered trademarks of Microsoft Corporation of the United States and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks
of Intel Corporation.
microSDXC Logo is a trademark of SD-3C, LLC.
Getting Started
„ Disclaimer
Computer speciÂżcations and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly
from errors, omissions or discrepancies between the computer and the manuals.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other
countries.
BluetoothÂŽ is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and
licensed to Panasonic Corporation.
HDMI, the HDMI Logo and High-DeÂżnition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.
21
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Introduction
„ On-screen Manual
For further information about the computer, you can refer to the on-screen manual.
z Reference Manual
The Reference Manual contains the practical information to help you fully enjoy
the computer’s performance.
z Important Battery Tips
The Important Battery Tips will provide you with the battery information so that
you can use the battery in the optimum condition to obtain longer operation
time.
To access the on-screen manuals, follow the steps below.
Getting Started
On the Start screen, touch the [Manual Selector] tile, and select the on-screen
manual.
Double-touch [Manual Selector] on the desktop screen, and select the on-screen
manual.
NOTE
z [Contents] tab or [Search] tab is displayed on the left side of the window.
Select tab and display the desired item.
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Description of Parts
Front side
C D E
A: Wireless WAN Antenna

Reference Manual “Wireless
Î
WAN”
B: Wireless LAN Antenna

Reference Manual “Wireless
Î
LAN”
C: Ambient Light Sensor
The ambient light sensor is
equipped with an automatic brightness adjustment function that adjusts the display screen. (Î page 35)
Front Camera
Reference Manual “Camera”
 Î
D: Camera Lens
E: Camera Indicator
F A
F: LED Indicators
: Power Indicator
Off: Power off/Hibernation,
Green: Power on, Blinking
green: Sleep.
: Drive status
: Battery status
Î page 34 “When the battery
indicator does not light on”
Reference Manual “BatÎ
tery Power”
G: Wireless LAN Antenna / Bluetooth Antenna


Reference Manual “Wireless
Î
Getting Started
LAN” “Bluetooth”
H: Windows Button
Reference Manual “Tablet
Î
Buttons”
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Description of Parts
Left side
Top
Right side
B CDE
Bottom
Getting Started
A: Microphone
B: Volume Button
Reference Manual “Tablet
Î
Buttons”
C: Power Switch
D: Rotation Lock Button
Reference Manual “Display
Î
Rotation”
E: A Button
Reference Manual “Tablet
Î
Buttons”
F: DC-IN Jack
G: Headset Jack
A headset or headphone can be
connected.
H: USB3.0 Port
Reference Manual “USB
Î
Devices”
I: Security Lock
A Kensington cable can be connected.
For further information, read the
manual that comes with the cable.
J: Expansion Bus Connector
Reference Manual “Cradle”
Î
K: External Antenna Connector

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Rear side
Top (optional)
Rear Camera
Reference Manual “Camera”
 Î
A: Camera Lens
B: Camera Light
C: Camera Indicator
D: Speaker
E: Battery Indicator

F: Battery Latch
Reference Manual “Battery
Î
Power”
G: Battery Pack
H: microSIM Card Slot

Reference Manual “Wireless
Î
WAN”
I: microSD Memory Card Slot
Reference Manual “microSD
Î
Memory Card Slot”
J: Barcode Reader / Serial Port /
LAN Port

Reference Manual “Barcode
Î
Reader”

Reference Manual “Serial
Î
Port”

Reference Manual “LAN”
Î
K: Built-in Bridge Battery

L: Smart Card Reader / Magnetic
Stripe Card Reader / NFC Reader
/ RFID Reader

Reference Manual “Smart
Î
Card Reader”

Reference Manual “Magnetic
Î
Stripe Card Reader”

Reference Manual “NFC
Î
Devices/RFID Reader”

Reference Manual “NFC
Î
Devices/RFID Reader”
Getting Started
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First-time Operation
„ Preparation
A Check and identify the supplied accessories.
If you do not Âżnd the described accessories, contact Panasonic Technical
Support (Î page 65).
• AC Adaptor. . . . . . 1 • AC Cord . . . . . . . . 1 • Battery Pack . . . . . 1
Model No: CF-AA6373A
Model No: FZ-VZSU94W
• Soft Cloth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
• OPERATING INSTRUCTIONS (This book) . . . . . . . . . . . . . . . . . . . 1
Getting Started
B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal
on the computer’s packaging (Î page 55).
㪉
㪈
Inserting the Battery Pack.
Turn over the computer and insert the battery pack
until it touch to the secured position.
z Make sure no foreign objects are under the computer.
CAUTION
z Make sure the latch is securely locked. Otherwise the
battery pack may fall when you carry the computer.
z Do not touch the terminals of the battery pack and the
computer. Doing so can make the terminals dirty or
damaged, and may cause malfunction of the battery
pack and the computer.
NOTE
z Note that the computer consumes electricity even when the
computer power is off. If the battery pack is fully charged,
the battery will fully discharge in the following period of time:
Status
FZ-VZSU94W
FZ-VZSU95W
(optional)
When power is off Approx. 8 weeks Approx. 18 weeks
In sleep*1
Approx. 5 days
Approx. 11 days
In hibernation Approx. 8 weeks Approx. 18 week
*1

If “Wake Up from wired LAN” is enabled, the period
of time will be shorter.
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2
Connect your computer to a power outlet.
The battery charging starts automatically.
CAUTION
㪉
Turn on the computer.
Press the power switch (Î page 24) until the power
indicator (Î page 23) lights. (Î page 31)
Getting Started
㪈
z Do not disconnect the AC adaptor until the Âżrst-time
operation procedure is completed.
z When using the computer for the Âżrst time, do not connect any peripheral device (including wired LAN cable)
except the battery pack and AC adaptor.
z Handling the AC adaptor
y Problems such as sudden voltage drops may arise during periods of thunder and lightning. Since this could
adversely affect your computer, an uninterruptible
power source (UPS) is highly recommended unless
running from the battery pack alone.
CAUTION
z Do not press the power switch repeatedly or do not
hold the power switch for four seconds or longer.
z Any changes from the default setting of the Setup Utility must not be made until the First-time Operation is
completed.
Setup Windows.
Follow the on-screen instructions.
z The computer restarts several times. Do not touch
the screen or tablet buttons, and wait until the drive
indicator
has turned off.
After
the
computer
is turned on, the screen remains
black or unchanged for a while, but this is not a
malfunction. Wait for a moment until the Windows
setup screen appears.
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First-time Operation
Getting Started
z Setup of Windows will take approximately
5 minutes /
20 minutes.
Go to the next step, conÂżrming each message on
the display.
Follow the steps below.
A When “Enable sensors” is displayed, touch [Enable this sensor].
B When the [User Account Control] screen is displayed, touch [Yes].
C At the [Display Rotation Tool] conÂżrmation
screen, touch [Yes].
The computer restarts automatically, and the setting is enabled.
z You can set the Wireless Network after the setup of
Windows is complete.
If “Get online” is displayed, you can
select “Skip this step”.
“Join a wireless network” screen may
not appear.
CAUTION
z You can change the user name, password, image and
security setting after setup of Windows.
z Remember your password. If you forget the password,
you cannot use Windows. Creating a password reset
disk beforehand is recommended.
z Do not use the following words for user name: CON,
PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to
LPT9, @, &, space. In particular, if you create a user
name (account name) that includes the “@” mark, a
password will be requested at the log-on screen, even
if no password has been set. If you try to log on without entering a password, “The user name or password
is incorrect.” may be displayed and you will not be
able to
sign in /
log on to
Windows (Î page 51).
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5
Create the recovery disc.
A recovery disc allows you to install OS and restore
its factory default condition, in case, for example, the
recovery partition of the Àash memory is damaged.
We recommend creating a recovery disc before you
begin using the computer.
Reference Manual “Recovery Disc
Refer to Î
Creation Utility” about creating the disc.
z PC Information Viewer
This computer periodically records the management information of the Àash
memory, etc. The maximum data volume for each record is 1024 bytes.
This information is only used for estimating the cause when the Àash memory
goes down by any possibility. They are never sent to outside via network nor
used for any other purpose except for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save
function for management information history] in [Hard Disk Status] of PC Information Viewer, and touch [OK]. Then follow the on-screen instructions.
(Î
Reference Manual “Checking the Computer’s Usage Status”)
„ Before using wireless function
Getting Started
NOTE
- [Change PC Settings] - [Network] - [Airplane
A Display “Charm”, and touch
mode].
Set [Airplane mode] to [Off], and then;
set [Wi-Fi] to [On] (for wireless LAN).
set [Mobile broadband] to [On] (for wireless WAN).
set [GPS] to [On] (for wireless WAN).
set [Bluetooth] to [On] (for Bluetooth).
 To change the partition structure
„
You can shrink a part of an existing partition to create unallocated disk space,
from which you can create a new partition. In the default setting, you can use a
single partition.
1. Touch
on the Start screen, and then long touch [This PC] under “Windows System”.
2. Touch [Manage] on app bar.
Touch
(Start) and long touch [Computer], then touch [Manage].
z A standard user needs to enter an administrator password.
B Touch [Disk Management].
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First-time Operation
C Long touch the partition for Windows (“c” drive in the default setting), and
touch [Shrink Volume].
z The partition size depends on the computer speciÂżcations.
D Input the size in [Enter the amount of space to shrink in MB] and touch
[Shrink].
z You cannot input a larger number than the displayed size.
z To select [Reinstall to the OS related partitions.] in installing OS
(Î page 42),
70 GB /
60 GB or more is necessary for [Total size after shrink in MB].
E Long touch [Unallocated] (the shrunk space in the step D) and touch [New
Simple Volume].
F Follow the on-screen instructions to make the settings, and touch [Finish].
Wait until formatting is completed.
Getting Started
NOTE
z You can create an additional partition using remaining unallocated space or
newly creating unallocated space.
z To delete a partition, long touch the partition and touch [Delete Volume] in the
step C.
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Turning On / Turning Off
Turning On
Press the power switch
lights.
(Î page 24) until the power indicator
(Î page 23)
NOTE
z Do not press the power switch repeatedly.
z The computer will forcibly be turned off if you press the power switch for four
seconds or longer.
z Once you turn off the computer, wait for ten seconds or more before you turn
on the computer again.
turns off.
z Do not perform the following operation until the drive indicator
y Connecting or disconnecting the AC adaptor
y Pressing the power switch
y Touching tablet buttons, screen or external mouse
Getting Started
Turning Off
A Shut down the computer.
1. Display “Charm”, and touch .
2. Touch [Power] - [Shut down].
Touch
(Start) - [Shutdown].
NOTE
 To turn off the computer completely, proceed as follows.
- [Change PC settings] - [Update and recovA Display “Charm”, and touch
ery] - [Recovery].
B Touch [Restart now] under “Advanced startup”.
C Touch [Turn off your PC].
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Turning On / Turning Off
Precaution against Starting Up/Shutting Down
z Do not do the following
y Connecting or disconnecting the AC adaptor
y Pressing the power switch
y Touching tablet buttons, screen or external mouse
Getting Started
NOTE
z To conserve power, the following power saving methods are set at the time of
purchase.
y The screen automatically turns off after :
10 minutes (when AC adaptor is connected) of inactivity
of inactivity
5 minutes (when operating on battery power)
*1
y The computer automatically enters sleep after :
20 minutes (when AC adaptor is connected) of inactivity
15 minutes (when operating on battery power) of inactivity
*1
Refer to
Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.
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Handling and Maintenance
z Place the computer on a Àat stable surface not subject to shock, vibration, and
danger of dropping. Do not place the computer upright or turn it over. If the
computer is exposed to an extremely strong impact, it may become damaged.
z Operating environment
Temperature: Operation : -10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*1
Storage : -20 °C to 60 °C {-4 °F to 140 °F}
Humidity:
Operation : 30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
 Even within the above temperature/humidity ranges, operation for a long time
in extreme environments, smoking nearby, or operation in places where oil is
used or where there is a lot of dust will result in the product deterioration and
will shorten the product life.
*1
Do not expose the skin to this product when using the product in a hot or cold
environment. (Î page 7)
If the computer is wet in temperatures of 0 °C {32 °F} or below, freeze damage
may occur. Make sure to dry off the computer in such temperatures.
z Do not place the computer in the following areas, otherwise the computer may
be damaged.
y Near electronic equipment. Image distortion or noise may occur.
y In extremely high or low temperature.
z As the computer can become hot during operation, keep it away from items
that are sensitive to heat.
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the
Àash memory drive, but no warranty is provided against any trouble caused by
shock. Be extremely careful when handling the computer.
z When carrying the computer:
y Turn off the computer.
y Remove all external devices, cables, Smart Cards and other protruding objects.
y Do not drop or hit the computer against solid objects.
y Do not grip the display part.
z When you board an airplane, take the computer with you and never put it in
your checked luggage. When using the computer on airplane, follow the airline’s instructions.
z When carrying a spare battery, put it in a plastic bag to protect its terminals.
Useful Information
Operation environment
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Handling and Maintenance
z The touchscreen is designed to be used by a Âżnger tip. Do not place any object on its surface and do not press down strongly with sharp-pointed or hard
objects that may leave marks (e.g., nails, pencils and ball point pens).
z Avoid any harmful substances such as oil from getting into the touchscreen.
The pointer may not work correctly.
z Be careful not to get injured by dropping or getting hit when carrying the computer.
z Use only the dedicated pen (optional) to touch the screen. Do not place any
object on its surface and do not press down strongly with sharp-pointed or hard
objects that may leave marks (e.g., nails, pencils and ball point pens).
z Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise
foreign particles on the screen/dedicated pen (optional) can scratch the screen
surface or obstruct the dedicated pen (optional) operation.
z Use the dedicated pen (optional) only for touching the screen. Using it for any
other purpose may damage the dedicated pen (optional) and result in scratches on the screen.
Useful Information
 When the battery indicator does not light on
„
The battery indicator may not light on even if the AC adaptor and the battery pack
are correctly connected to the computer, due to the following reasons.
z The AC adaptor’s protection function may be working. In this case, pull out the
AC cord and wait for more than 1 minute before reconnecting the AC cord.
„ When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the
devices. Carefully read the instruction manuals of the peripheral devices.
z Use the peripheral devices conforming to the computer’s speci¿cations.
z Connect to the connectors in the correct direction.
z If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
z If screws are included, fasten them securely.
z Remove the cables when you carry the computer. Do not pull the cables forcibly.
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„ Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN

z Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings such as data encryption.
 Sensors
„
This computer is equipped with four sensors (acceleration sensor, gyro sensor,
magnetic sensor, ambient light sensor), and you can use these sensors with any
software that is compatible.
As the accuracy of each sensor output is dependent on the operating environment
and other conditions, the results should only be used as a reference.
The acceleration sensor, gyro sensor, and magnetic sensor are located at the bottom left of the LCD. The detection results of each sensor may vary depending on
the display mode, how you are holding the computer, the application software you
are using, and other factors.
Useful Information
„ Battery Recalibration
z The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.
 
y Full charge: Approximately 2.5 hours (with FZ-VZSU94W) / Approximately
4.5 hours (with FZ-VZSU95W (optional))
y Complete discharge: Approximately 3.5 hours (with FZ-VZSU94W) / Approximately 7.5 hours (with FZ-VZSU95W (optional))
 When performing “Battery Recalibration” without shutting down Windows, it may
take more time to charge / discharge.
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Handling and Maintenance
z Automatic brightness adjustment
The computer is equipped with an automatic brightness adjustment function
that adjusts the display screen based on the ambient light sensor. You can
conÂżgure the automatic adjustment function as follows.
- [Change PC Settings] - [PC and devices] A Display “Charm”, and touch
[Power and sleep], then set [Adjust my screen brightness automatically] to
[On].
Useful Information
(Start) - [Control Panel] - [Hardware and Sound] - [Power Option].
Touch
Touch [Change plan settings] for the power plan currently used.
Touch [Change advanced power settings] and double-touch [Display].
Double-touch [Enable adaptive brightness], make necessary settings, and
touch [OK].
Set each item to ON, and the brightness of the screen display will adjust
automatically.
The ambient light sensor is located at the top of LCD.
The ambient light cannot be detected properly if this area is obstructed or dirty.
z Magnetic sensor
The magnetic sensor on the computer operates by detecting geomagnetism.
Therefore, the magnetic sensor may not function properly and it readings may
be inaccurate, especially in the following environments.
y Inside or near steel structures such as buildings or bridges
y Inside or near automobiles, or near train power lines
y Near metallic furniture or appliances
y When the AC adaptor or other peripheral devices are brought closer to the
computer
y Near magnets, speakers, or other objects with strong magnetic Âżelds
The magnetic directions indicated by the magnetic sensor may not be accurate
immediately after purchase or in environments with poor magnetic Âżelds.
In such cases, turn on the computer and move it as follows.
A Hold the computer so that its display side is facing the ground and level.
B While keeping the computer level, rotate it 90 degrees or more clockwise.
C Return the computer to position A, and rotate it 90 degrees or more counterclockwise.
D Return the computer to position A.
E Tilt the computer 90 degrees or more to the left so that the left side of the
computer tilts down.
F Return the computer to position A, and tilt it 90 degrees or more to the right
so that the right side of the computer tilts down.
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CAUTION
Ɣ Hold the computer ¿rmly when moving it. Strong shocks from dropping the
computer may result in damage.
z Tether for Stylus (Optional)
When using the stylus with tether (optional), do not pull the tether with excessive force. The dedicated pen (optional) may hit the computer, person’s body
or other objects when released.
Maintenance
If drops of water or other stains get on the surface of the LCD panel, wipe them off
immediately. Failure to do so may result in staining.
To clean the LCD panel
Use the soft cloth. (For further information, refer to “Suggestions About Cleaning
the LCD Surface” Î
Reference Manual “Screen Input Operation”.)
CAUTION
z Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc. Do not use commercially-available
household cleaners and cosmetics, as they may contain components harmful
to the surface.
z Do not apply water or detergent directly to the computer, since liquid may enter
inside of the computer and cause malfunction or damage.
Useful Information
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in
water-diluted detergent and wring it thoroughly.
Dispose of Computer


Attention Customers
Don't remove the battery by yourself. The battery must be removed by qualiÂżed professionals. When disposing of this product, be sure to contact qualiÂżed
professionals to remove the battery.
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Handling and Maintenance
Attention QualiÂżed professionals to remove the battery
Dispose of this product correctly in accordance with the local regulations after
removing the battery as shown in the following procedure.
 Preparation
„
z Remove all peripherals (microSD memory card, etc.).
Reference Manual “Erasing Flash Memory Data”)
z Erase the stored data. (Î
CAUTION
z Never disassemble the computer except before disposal.
z Refer to page 3 for precautions when disposing of the computer.
1. Turn off the computer, and disconnect the AC adaptor.
2. Turn over the computer, remove the battery pack, and wait for about 3 minutes.
3. Remove the screws and the cover (A).
Useful Information
4. Pull out all cables from the connector on the cover side.
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5. Pull out the battery cable and the plastic tab (B) to remove the battery.

reader/RFID reader>
6. 
Pull out the plastic tab (C) to remove the circuit from the battery.
Useful Information
7. Insulate the connectors on the built-in battery by covering them with plastic
tape, for example.
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Installing Software
Installing software will return the computer to the default condition. When you
install the software, the Àash memory data will be erased.
Back up important data to other media or an external hard disk before installation.
CAUTION
Useful Information
z Do not delete the Recovery Partition on the Àash memory. The disk space in
the partition is not available to store data.
 To check the Recovery Partition, perform the following methods.
 A
1. Flick from the middle of the Start screen to the top, and then long touch
[This PC] under “Windows System”.
2. Touch [Manage] on app bar.
Touch
(Start) and long touch [Computer], then touch [Manage].
z A standard user needs to enter an administrator password.
 B Touch [Disk Management].
 Remove everything and reinstall Windows
„
Preparation
z  Connect the external keyboard.
z Remove all peripherals.
z Connect the AC adaptor and do not remove it until installation is complete.
Perform “Remove everything and reinstall Windows”.
- [Change PC settings] - [Update and
A Display “Charm”, and touch
recovery] - [Recovery].
B Touch [Get Started] under “Remove everything and reinstall Windows”.
C Touch [Next].
D Select the option.
y Just remove my Âżles
Perform the reinstallation of the Windows in a few moments (Approximately 20 minutes).
y Fully clean the drive
By fully cleaning, the deleted Âżles can not be recovered easily and
the security level will be increased. The processing time will be longer
(Approximately 140 minutes).
Follow the on-screen instructions.
After the reinstallation, the computer will restart.
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z Do not interrupt installation, for example by turning off the computer or
performing other operation.
 Otherwise installation may become unavailable as Windows may not
start up or the data may be corrupted.
Perform the “First-time Operation” (Î page 27).
NOTE
z The date and time, and the time zone may not be correct. Be sure to set
them correctly.
Perform Windows Update.
 Clear TPM.
 Hard disk (Flash memory) recovery
„
Preparation
z Remove all peripherals.
z Connect the AC adaptor and do not remove it until installation is complete.
You can reinstall the OS that was pre-installed at the time of purchase (Windows
8.1 or Windows 7).
If reinstallation using the method described in “Remove everything
and reinstall Windows” above is not successful, follow the steps below.
Useful Information
A Flick from the middle of the Start screen to the top.
B Touch [Run] under “Windows System”, input [tpm.msc] and touch [OK].
C Touch [Clear TPM…] under “Actions” on the right of the “TPM Manager
on Local Computer” screen.
D Touch [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E When “TPM con¿guration change was requested to ...” is displayed,
press F12.
F Touch the Desktop tile, and when “TPM is ready” appears, touch [Close].
Start the Setup Utility.
- [Change PC settings] - [Update and
A Display “Charm”, and touch
recovery] - [Recovery].
B Touch [Restart now] under “Advanced startup”.
C Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] [Restart].
Turn on the computer, and touch top left of the screen while [Panasonic]
boot screen is displayed.
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Installing Software
z If the [Panasonic] boot screen is not displayed, turn on the computer
while touching top left of the screen.
z If the password is requested, enter the Supervisor Password.
Write down all of the contents of the Setup Utility and
touch [Exit] and double-touch [Load Default Values].
At the conÂżrmation message, touch [Yes].
Check the [UEFI Boot] setting of the Setup Utility.
[UEFI Boot] should be set to as follows.
When installing Windows 8.1 : [Enabled]
When installing Windows 7 : [Disabled]
Touch [Exit] and double-touch [Save Values and Reboot].
At the conÂżrmation message, touch [Yes].
Computer will restart.
Touch top left of the screen while [Panasonic] boot screen
is displayed.
The Setup Utility starts up.
z If the password is requested, enter the Supervisor Password.
Touch [Exit] and double-touch [Recovery Partition].
Useful Information
Touch [Next] and touch [YES].
Touch [Reinstall Windows] and touch [Next].
At the License Agreement screen, touch [Yes, I agree to
the provisions above and wish to continue!] and touch
[Next].
Touch [Next].
If the option is displayed, select the setting and touch [Next].
z [Reinstall Windows to the System Disk to factory default.]
Select this option when you want to install Windows to the factory default.
After installation, you can create a new partition. For how to create a new
partition, refer to “To change the partition structure” (Î page 29).
z [Reinstall to the OS related partitions.]*1
Select this option when the Àash memory has already been divided into
several partitions and you want to keep the partition structure. For how
to create a new partition, refer to “To change the partition structure”
(Î page 29).
*1
10
11
This does not appear if Windows cannot be installed to the recovery partition and
the area usable by Windows.
At the conÂżrmation message, touch [YES].
Select OS (32bit or 64bit) and touch [OK].
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12
At the conÂżrmation message, touch [YES].
Installation starts according to the instructions on the screen. (It will take
approximately 20 minutes.)
z Do not interrupt installation, for example by turning off the computer or
performing other operation.
 Otherwise installation may become unavailable as Windows may not
start up or the data may be corrupted.
13
14
When Ending process screen is displayed, touch [OK] to
turn off the computer.
Turn on the computer.
z If the password is requested, enter the Supervisor Password.
15
Perform the “First-time Operation” (Î page 27).
NOTE
17
18
Start the Setup Utility and change the settings as necessary.
Perform Windows Update.
 Clear TPM
(Î page 41).
 Using Recovery Disc
„
Use the Recovery Disc in the following conditions.
y You have forgotten the administrator password.
y Installation is not complete. The recovery partition in the Àash memory may be
broken.

To change OS from Windows 7 to Windows 8.1, or vice versa.
Useful Information
16
The date and time, and the time zone may not be correct.
Be sure to set them correctly.
NOTE
To change OS from 32 bit to 64 bit, or vice versa, install OS using
the recovery partition in the Àash memory.
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Installing Software
Preparation
z Prepare the following items:
Reference Manual “Recovery Disc Creation
• Recovery Disc (Î
Utility”)
• USB DVD drive (optional) (refer to recent catalogs and other sources
for information about the products available)
z Remove all peripherals (except for the USB DVD drive).
z Connect the AC adaptor and do not remove it until installation is complete.
Connect the DVD drive to the USB port.
Start the Setup Utility.
Useful Information
- [Change PC settings] - [Update and
A Display “Charm”, and touch
recovery] - [Recovery].
B Touch [Restart now] under “Advanced startup”.
C Touch [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] [Restart].
Turn on the computer, and touch top left of the screen while [Panasonic]
boot screen is displayed.
z If the [Panasonic] boot screen is not displayed, turn on the computer
while touching top left of the screen.
z If the password is requested, enter the Supervisor Password.
Write down all of the contents of the Setup Utility and
touch [Exit] and double-touch [Load Default Values].
At the conÂżrmation message, touch [Yes].
Check the [UEFI Boot] setting of the Setup Utility.
[UEFI Boot] should be set to as follows.
When the recovery disc for Windows 8.1 is used: [Enabled]
When the recovery disc for Windows 7 is used: [Disabled]
Set the Recovery Disc into the DVD drive.
Touch [Exit] and double-touch [Save Values and Reboot].
At the conÂżrmation message, touch [Yes].
Computer will restart.
Touch top left of the screen while [Panasonic] boot screen
is displayed.
The Setup Utility starts up.
z If the password is requested, enter the Supervisor Password.
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8
Touch [Exit] and double-touch your DVD drive in [Boot
Override].
The computer will restart.
10
11
12
Touch [Reinstall Windows] and touch [Next].
At the conÂżrmation message, touch [YES].
At the License Agreement screen, touch [Yes, I agree to
the provisions above and wish to continue!] and touch
[Next].
Touch [Next].
If the option is displayed, select the setting and touch [Next].
z [Reinstall Windows to the System Disk to factory default.]
Select this option when you want to install Windows to the factory default.
After installation, you can create a new partition. For how to create a new
partition, refer to “To change the partition structure” (Î page 29).
z [Reinstall to the OS related partitions.]*2
Select this option when the hard disk has already been divided into
several partitions and you want to keep the partition structure. For how
to create a new partition, refer to “To change the partition structure”
(Î page 29).
13
This does not appear if Windows cannot be installed to the recovery partition and
the area usable by Windows.
Useful Information
*2
At the conÂżrmation message, touch [YES].
Installation starts according to the instructions on the screen. (It will take
approximately 30 - 45 minutes.)
z Do not interrupt installation, for example by turning off the computer.
 Otherwise installation may become unavailable as Windows may not
start up or the data may be corrupted.
14
When Ending process screen is displayed, remove the
Recovery Disc and DVD Drive and then touch [OK].
Follow the on-screen instructions.
Some models may take approximately 40 minutes.
15
Perform the “First-time Operation” (Î page 27).
16
Start the Setup Utility and change the settings as necessary.
17
Perform Windows Update.
18
 Clear TPM
(Î page 41).
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Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an
advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support (Î page 65). You can also check the computer’s
status in the PC Information Viewer (Î
Reference Manual “Troubleshooting
(Advanced)”).
„ Starting Up
z Connect the AC adaptor.
Cannot start up.
The power indicator z Insert a fully charged battery.
or battery indicator z Remove the battery pack and the AC adaptor, then connect
them again.
is not lit.
z If a device is connected to the USB port, disconnect the
device, or set [USB Port] or [Legacy USB Support] to [Disabled] in the [Advanced] menu of the Setup Utility.
Reference Manual
z Turn off the concealed mode (Î
“Tablet Buttons”).
z Check the [UEFI Boot] setting of the Setup Utility.
[Enabled] /
[UEFI Boot] should be set to
[Disabled].
The power is turned z The computer is warming up before start up. Wait for the
computer to start up (the maximum waiting time will be
on but “Warming up
displayed on the screen). If, “Cannot warm up the system”
the system” apis displayed, the computer failed to warm up and does not
pears.
Troubleshooting
start. In this case, turn off the computer, leave it in an environment of 5 °C {41 °F} or higher temperature for about an
hour, and then turn on the power again.
Cannot turn on the z Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then turn on the power again.
computer.
The computer does
not resume from
sleep.
(The battery indicator blinks green and
orange alternately.)
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„ Starting Up
You have forgotten z Supervisor Password or User Password: Contact Panasonic Technical Support (Î page 65).
the password.
z Administrator password:
y If you have a password reset disk, you can reset the administrator password. Set the disk and enter any wrong
password, then follow the on-screen instructions and set
a new password.
y If you do not have a password reset disk, reinstall
(Î page 40) and set up Windows, and then set a new
password.
z A Àoppy disk is in the drive and it does not contain system
“Remove disks or
startup information. Remove the Àoppy disk and press any
other media. Press
key.
any key to restart”
z If a device is connected to the USB port, disconnect the
or a similar mesdevice, or set [USB Port] or [Legacy USB Support] to [Dissage appears.
abled] in the [Advanced] menu of the Setup Utility.
z If the problem persists after removing the disk, it may be a
Àash memory failure. Contact Panasonic Technical Support
(Î page 65).
Reference Manual “Setup
z Start the Setup Utility (Î
Utility”) to return the Setup Utility settings (excluding the
passwords) to the default values. Start the Setup Utility and
make the settings again. (Note that the processing speed
depends on the application software, so this procedure
may not make Windows faster.)
z If you installed a resident software after purchase, turn off
the residence.
Troubleshooting
Windows startup
and operation is
slow.
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Troubleshooting (Basic)
„ Starting Up
The date and time
are incorrect.
z Make the correct settings.
A Open the Control Panel.
Flick from the middle of the Start screen to the top and
touch [Control Panel] under “Windows System”.
(Start) - [Control Panel].
Touch
B Touch [Clock, Language, and Region] - [Date and Time].
z If the problem persists, the internal clock battery may need
to be replaced. Contact Panasonic Technical Support
(Î page 65).
z When the computer is connected to network, check the
date and time of the server.
z The 2100 A.D. or later year will not be correctly recognized
on this computer.
z The Battery Recalibration was canceled before Windows
was shut down last time. To start up Windows, turn off the
computer by the power switch, and then turn on.
Troubleshooting
[Executing Battery Recalibration]
screen appears.
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„ Starting Up
z Select [Enabled] in [Password On Resume] in the [Security]
[Enter Password]
does not appear
menu of the Setup Utility (Î
Reference Manual “Setup
Utility”).
when resuming
from sleep/hiberna- z The Windows password can be used instead of the password set in the Setup Utility.
tion.
A Add a password.
- [Change PC settings]
1. Display “Charm” and touch
- [Accounts].
2. Touch [Sign-in options], and touch [Add] under “Password”.
(Start) - [Control Panel].
1. Touch
2. Touch [User Accounts and Family Safety] - [Add or
remove user accounts].
B Set up the following.
1. Open the Control Panel, touch [System and Security]
- [Power Options] - [Require a password on wakeup].
2. Add a check mark for [Require a password].
Cannot resume.
z One of the following operations may have been carried out.
Press the power switch to turn on the computer. Data not
saved will be lost.
y In sleep mode, the AC adaptor or battery pack was
disconnected, or a peripheral was connected or disconnected.
y The power switch was pressed for four seconds or longer
to forcibly turn off the computer.
z An error may occur when the computer automatically enters the sleep or hibernation mode while the screensaver is
active. In this case, turn off the screensaver or change the
pattern of the screensaver.
Troubleshooting
1. Touch [Control Panel] - [System and Security] - [Power
Option] - [Require a password when the computer
wakes] and add a check mark for [Require a password].
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Troubleshooting (Basic)
„ Starting Up
Other startup prob- z Start the Setup Utility (Î
Reference Manual “Setup
Utility”) to return the Setup Utility settings (excluding the
lems.
passwords) to the default values. Start the Setup Utility and
make the settings again.
z Remove all peripheral devices.
z Check to see if there was a disk error.
A Remove all peripheral devices including an external
display.
1. Flick from the middle of the Start screen to the top,
and then long touch [This PC] under “Windows System”.
1. Touch
(Start) - [Computer].
Long touch [ Windows (C:)], and touch [Properties].
Long touch [Local Disk (C:)], and touch [Properties].
Touch [Tools] - [Check].
Touch [Tools] - [Check Now...].
y A standard user needs to enter an administrator password.
E Follow the on-screen instructions.
Troubleshooting
*1
Start the computer in Safe Mode and check the error
details. When the [Panasonic] boot screen disappears*1 at
startup, press and hold F8 until the Windows Advanced
Options Menu is displayed. Select the Safe Mode and
press Enter .
When [Password on boot] is set to [Enabled] in the [Security]
menu of the Setup Utility, [Enter Password] appears after
the [Panasonic] boot screen disappears. As soon as you
enter the password and press Enter , press and hold F8.
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„ Entering Password

Even after enterz The computer may be in ten-key mode.
ing the password,
lights, press NumLk to disable
If the NumLk indicator
password input
the ten-key mode, and then input.
screen is displayed
z The computer may be in Caps Lock mode.
again.
lights, press Caps Lock to
If the Caps Lock indicator
disable the Caps Lock mode, and then input.
z The user name (account name) includes an “@” mark.
Cannot log on to
 - If another user account name exists:
Windows. (“The
Log on to Windows using another user account name,
user name or passand delete the account name that includes “@”. Then creword is incorrect.”
ate a new account name.
is displayed.)
- If no other account name exists:
You need to reinstall Windows (Î page 40).
„ Shutting down
Windows does not
shut down.
z Remove the USB device.
z Wait one or two minutes. It is not a malfunction.
No display.
z The display is turned off by the power-saving function.
Touch the screen.
z The computer entered sleep or hibernation by the powersaving function. To resume, press the power switch.
z When using an external display,
y Check the cable connection.
y Turn on the display.
y Check the settings of external display.
The screen is dark. z The screen is darker when the AC adaptor is not connected. Open the Dashboard for Panasonic PC and adjust
the brightness. As you increase the brightness, battery consumption increases.
 You can separately set the brightness for when the AC
adaptor is connected and when not connected.
Reference Manual
z Turn off the concealed mode (Î
“Key Combination”).
Troubleshooting
„ Display
51
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Troubleshooting (Basic)
„ Display
The screen is disor- z Changing the number of display colors and resolution may
affect the screen. Restart the computer.
dered.
Troubleshooting
z Connecting/disconnecting an external display may affect
the screen. Restart the computer. Under factory default settings, the brightness of the display screen will adjust automatically based on the ambient light detected by the ambient light sensor. You can adjust the settings for this sensor
(Î page 35).
There are red,
green, or blue dots
on the screen, or
there is unevenness in colors and
brightness on the
screen.
The following are not malfunctions.
z Although advanced high-precision technologies are used in
the production of color LCD screens, 0.002% or less of the
picture elements may be dark or remain constantly lit (more
than 99.998% of elements function properly).
z Due to the natural characteristics of LCD screens, you may
notice unevenness in colors and brightness depending on
your angle of view. Hues may also vary by product.
During Simultaneous display, one of
the screens becomes disordered.
z When using the Extended Desktop, use the same display
colors for the external display as those used by the LCD.
If you continue to experience problems, try changing the
display.
Long touch on the desktop, and touch [Graphics Properties...] - [Display].
z Simultaneous display cannot be used until Windows startup
is complete (during Setup Utility, etc.).
The external display does not work
normally.
z If the external display does not support the power saving
function, it may not work normally when the computer enters the power saving mode. Turn off the external display.
Cannot rotate the
display.
z The application program currently running may not support
the image rotation. Quit the program, and then try to rotate
the image. This can ameliorate the status.
z When the automatic rotation is off, screen display does not
rotate automatically.
„ Screen
The pointer does
not work.
z When using the external mouse, connect it correctly.
z When using the external keyboard, restart the computer
using the keyboard.
z If the computer does not respond to keyboard commands,
read “No response” (Î page 54).
52
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„ Screen
Cannot point the
Reference Manual
z Perform the screen calibration (Î
“Screen Input Operation” ).
correct position
using the dedicated z Use the optional pen.
z On the Windows logon screen or the Welcome screen, you
pen (optional).
may not be able to point the correct position using the pen
(optional). Use the external keyboard or the external mouse
to log on.
„ On-screen Document
Troubleshooting
The document of
PDF format is not
displayed.
z Install Adobe Reader.
A Log on to Windows as an administrator.
(Start) and input “c:\util\reader\en\Pinstall.bat”
B Touch
LQ>6HDUFK3URJUDPVDQGÂżOHV@WKHQSUHVV Enter .
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up
Adobe Reader and touch>+HOS@>&KHFNIRU8SGDWHV@
53
7URXEOHVKRRWLQJLQGG

Troubleshooting (Basic)
„ Others
No response.
z Open Task Manager and close the software application that
is not responding.
z An input screen (e.g., password input screen at startup)
may be hidden behind another window. Touch the application icons at the bottom of the screen to check.
z Press the power switch for four seconds or longer to shut
down the computer, and then press the power switch to
turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall,
A Open the Control Panel.
Flick from the middle of the Start screen to the top and
touch [Control Panel] under “Windows System”.
(Start) - [Control Panel].
Touch
B Touch [Program] - [Uninstall a program].
Cannot connect to
a network.
z Set the device ([Wireless LAN] / [Bluetooth] / [Wireless
WAN] of [Wireless ConÂżguration]) to [Enabled] in the [Advanced] menu of the Setup Utility (Wireless ConÂżguration).
Troubleshooting
- [Change PC Settings] z Display “Charm”, and touch
[Network]. Set [Airplane mode] to [Off], and then;
set [Wi-Fi] to [On] (for wireless LAN).
set [Mobile broadband] to [On] (for wireless WAN).
set [GPS] to [On] (for wireless WAN).
set [Bluetooth] to [On] (for Bluetooth).
54
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LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS
PANASONIC PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE ENDUSER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH
THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS
SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR ACCEPTANCE
OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and
hereby licenses their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended
results, and for the installation, use and results obtained therefrom.
LICENSE
A. Panasonic Corporation hereby grants you a personal, non-transferable and
non-exclusive right and license to use the Programs in accordance with the
terms and conditions stated in this Agreement. You acknowledge that you are
receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, ownership nor any other rights
in or to the Programs and related documentation nor in or to the algorithms,
concepts, designs and ideas represented by or incorporated in the Programs
and related documentation, all of which title, ownership and rights shall remain
with Panasonic Corporation or its suppliers.
B. You may use the Programs only on the single Product which was accompanied
by the Programs.
C. You and your employees and agents are required to protect the conÂżdentiality
of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise,
without the prior written consent of Panasonic Corporation.
E. You may transfer the Programs and license them to another party only in connection with your transfer of the single Product which was accompanied by
the Programs to such other party. At the time of such a transfer, you must also
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation, to the same party or destroy any such
copies not so transferred.
Appendix
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for any purpose, except that you may make
one (1) copy of the Programs for backup purposes only in support of your use
of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
55
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LIMITED USE LICENSE AGREEMENT
F. You may not remove any copyright, trademark or other notice or product identiÂżcation from the Programs and you must reproduce and include any such
notice or product identiÂżcation on any copy of any Program.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY
THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO
ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR
LICENSE IS AUTOMATICALLY TERMINATED.
Appendix
TERM
This license is effective only for so long as you own or lease the Product, unless
earlier terminated. You may terminate this license at any time by destroying, at
your expense, the Programs and related documentation together with all copies
thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions thereof set forth elsewhere in this Agreement, or if you
fail to comply with any term or condition contained herein. Upon any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.
YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY
PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER
COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF
THIS AGREEMENT.
GOVERNMENT RESTRICTED RIGHTS.
The Software is provided with “RESTRICTED RIGHTS.” Use duplication or disclosure by the government is subject to restrictions as set forth in FAR52.227-14
and DFAR252. 227-7013 et seq. or their successors.
Use of the Software by the government constitutes acknowledgement of Intel’s
proprietary rights therein.
Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd.,
Santa Clara, CA 95052.
56
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Contrat de licence d’usage limité
Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”)
sont exclusivement concédés en licence à l’utilisateur ultime (“vous”), et ils ne
peuvent ĂŞtre utilisĂŠs que conformĂŠment aux clauses contractuelles cidessous.
En utilisant les logiciels, vous vous engagez de manière dÊ¿nitive à respecter les
termes, clauses et conditions des prĂŠsentes.
Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède
l’utilisation par les présentes. Vous assumez l’entière responsabilité du choix de
ce Produit (y compris des Logiciels associés) pour obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus.
Licence
A. Panasonic Corporation vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les Logiciels conformément
aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir
qu’un droit limité d’utiliser les Logiciels et la documentation les accompagnant
et vous vous engagez à n’obtenir aucun droit de titre, propriété ni aucun autre
droit vis-Ă -vis des Logiciels et de la documentation les accompagnant ni vis-Ă vis des algorithmes, concepts, dessins, conÂżgurations et idĂŠes reprĂŠsentĂŠs par
ou incorporĂŠs dans les Logiciels et la documentation les accompagnant, dont
les titres, propriĂŠtĂŠ et droits resteront tous Ă  Panasonic Corporation ou Ă  leurs
propriĂŠtaires.
B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagnĂŠ par les Logiciels.
D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction
des Logiciels ni de la documentation les accompagnant pour quelque Âżn que
ce soit, à l’exception d’une (1) copie des Logiciels à des ¿ns de sauvegarde
uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique
qui est accompagnĂŠ par les Logiciels. Vous ne pouvez ni modiÂżer ni tenter de
modiÂżer les Logiciels.
Appendix
C. Vous et vos employĂŠs ou agents ĂŞtes requis de protĂŠger la conÂżdentialitĂŠ des
Logiciels. Vous ne pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de temps ou
de quelque autre manière que ce soit, sans l’autorisation écrite préalable de
Panasonic Corporation.
57
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Contrat de licence d’usage limité
E. Vous ne pouvez cĂŠder les Logiciels et en octroyer la licence Ă  une autre partie
qu’en rapport avec votre cession du Produit unique qui est accompagné par
les Logiciels Ă  cette autre partie. Au moment de cette cession, vous devez
cĂŠder ĂŠgalement toutes les copies, que ce soit sous forme imprimĂŠe ou lisible
par la machine, de tous les Logiciels ainsi que de la documentation les accompagnant, Ă  la mĂŞme partie ou dĂŠtruire les copies non cĂŠdĂŠes.
F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identi¿cation de produit des Logiciels et vous devez
reproduire et inclure toutes ces notices ou identiÂżcations de produit sur toutes
les copies des Logiciels.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer
les Logiciels ni aucune de leurs copies, de façon Êlectronique ou mÊcanique, en
tout ou en partie.
Vous ne pouvez utiliser, copier, modiÂżer, altĂŠrer ni cĂŠder les Logiciels ni aucune
de leurs copies, en tout ou en partie, à l’exception de ce qui est expressément
stipulĂŠ dans ce contrat.
Si vous cĂŠdez la possession de toute copie ou de tout Logiciel Ă  une autre partie,
à l’exception de ce qui est autorisé au paragraphe E ci-dessus, votre licence est
automatiquement rĂŠsiliĂŠe.
Appendix
Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du
Produit, à moins d’une résiliation antérieure. Vous pouvez résilier cette licence
Ă  tout moment en dĂŠtruisant, Ă  vos frais, les Logiciels et la documentation les
accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette
licence sera ĂŠgalement rĂŠsiliĂŠe, avec application immĂŠdiate, si les conditions de
rĂŠsiliation dĂŠÂżnies ailleurs dans ce contrat se sont rĂŠalisĂŠes ou si vous ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la
rĂŠsiliation, vous acceptez de dĂŠtruire, Ă  vos frais, les Logiciels et la documentation
les accompagnant avec toutes leurs copies, sous quelque forme que ce soit.
Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et
avoir acceptĂŠ de respecter ses termes, clauses et conditions. Vous reconnaissez
en outre qu’ils sont la description complète et exclusive du contrat conclu entre
nous, contrat qui remplace et annule toute proposition ou contrat prĂŠcĂŠdent, ĂŠcrit
ou oral, et toute autre communication entre nous, relativement à l’objet du présent
contrat.
58
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SpeciÂżcations
This page provides the speciÂżcations for the basic model.
The model number is different according to the unit conÂżguration.
z To check the model number:
Check the bottom of the computer or the box the computer came in at the time
of purchase.
z To check CPU speed, memory size and the Àash memory drive size:
Reference Manual “Setup Utility”) and select [InRun the Setup Utility (Î
formation] menu.
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]:
Flash memory drive size
„ Main Speci¿cations
Model No.
FZ-M1CCAAXBM / FZ-M1CCAAXCM
CPU
Intel® Core™ i5-4302Y Processor (3 MB*1 cache, up to
2.30 GHz with IntelÂŽ Turbo Boost Technology)
Chipset
CPU embedded
Video controller
IntelÂŽ HD Graphics (CPU embedded)
Memory*1*2
4 GB
Video Memory
*1*3
UMA 1792 MB Max. (When memory is either 4 GB or
8 GB)
UMA <32-bit> 1553 MB Max. <64-bit> 1696 MB Max.
(When memory is either 4 GB or 8 GB)
Storage*4
Approx. 14 GB is used as a partition with HDD recovery
tools. (Users cannot use this partition.)
Approx. 1 GB is used as a partition with system tools. (Users cannot use this partition.)

Approx. 25 GB is used as a partition with HDD recovery
tools. (Users cannot use this partition.)
Approx. 300 MB is used as a partition with system tools.
(Users cannot use this partition.)
Display Method
7.0 WXGA type (1280 × 800 dots)
Internal LCD*5
Max. 16,777,216 colors (1280 × 800 dots)
Wireless LAN
*6
Intel® Dual Band Wireless-AC 7260 (Î page 62)
Bluetooth*7
Î page 63
Wireless WAN*8
(Optional) Sierra™ Wireless High-speed module
Appendix
Flash memory drive : 128 GB
59
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6SHFLÂżFDWLRQV
„ 0DLQ6SHFL¿FDWLRQV
Model No.
FZ-M1CCAAXBM / FZ-M1CCAAXCM
LAN
(Optional) IEEE 802.3 10Base-T/IEEE 802.3u 100Base-TX
Sound
WAVE and MIDI playback, IntelÂŽ+LJK'HÂżQLWLRQ$XGLR
subsystem support, Monaural speaker
Security Chip
TPM (TCG V 1.2 compliant)*9
Camera*10
Sensor
Front
1920 × 1080 dots, 30 fps (Video) / 1920 × 1080 dots (Still),
Dual Microphone
Rear
2048 × 1536 dots, 15 fps (Video) / 2592 × 1944 dots (Still) /
With camera light
Ambient light
sensor
Magnetic sensor
Equipped
Gyro sensor
Acceleration
sensor
microSD Mem- microSDXC compatible
ory Card*11
Card Slot
microSIM Card (Optional) × 1
Slot*12
Smart Card
(Optional) × 1
Appendix
Magnetic Stripe Card Reader (Optional) × 1
NFC Reader
(Optional) × 1
Barcode Reader
(Optional) × 1
Interface
USB port 3.0 × 1*13, Serial Port (Optional, Dsub 9-pin
male)*14, LAN port (Optional, RJ-45), Expansion Bus Connector, Headset Jack (Miniature jack, 3.5 DIA, CTIA standard / Headphone: Impedance 32 W, Output Power 4 mW
× 2, Stereo / Microphone: Monaural Input)
Touchscreen
10 Finger touch (Capacitive)
Power Supply
AC adaptor or Battery pack
AC Adaptor
*15
Battery Pack
Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 16 V DC,
3.75 A
Li-ion 7.2 V, 3220 mAh (typ.), 3050 mAh (min.) (with FZVZSU94W)
Li-ion 7.2 V, 7100 mAh (typ.), 6800 mAh (min.) (with FZVZSU95W (Optional))
60
$SSHQGL[LQGG

„ Main Speci¿cations
Model No.
FZ-M1CCAAXBM / FZ-M1CCAAXCM
Operating Time*16
Approx. 8 hours (with FZ-VZSU94W)
Approx. 16 hours (with FZ-VZSU95W (Optional))
Charging Time*17
Approx. 2.5 hours (with FZ-VZSU94W)
Approx. 4.5 hours (with FZ-VZSU95W (Optional))
Built-in bridge battery
(not replaceable)
(Optional) Li-Polymer 7.4 V, 500 mAh (typ.), 490 mAh
(min.)
Power Consumption*18
Approx. 15 W*19 / Approx. 60 W (maximum when recharging in the ON state)
Physical Dimensions (W ×
D × H) (excluding projecting
parts)
202.7 mm × 132 mm × 18 mm {8.0 " × 5.2 " × 0.7 "}
Weight
Approx. 0.54 kg {Approx. 1.2 lb.} (with FZ-VZSU94W,
excluding the optional devices)
Operat- Temperaing
ture
Environment
Storage
-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*20
Humidity
30% to 80% RH (No condensation)
Temperature
-20 °C to 60 °C {-4 °F to 140 °F}
Humidity
30% to 90% RH (No condensation)
„ Software
Base OS
WindowsÂŽ 8.1 Pro 64-bit
WindowsÂŽ 7 Professional 32-bit Service Pack 1 / WindowsÂŽ 7 Professional 64-bit Service Pack 1
Installed OS*21
Appendix
WindowsÂŽ 8.1 Pro 64-bit

WindowsÂŽ 7 Professional 32-bit Service Pack 1 (downgraded to
ÂŽ
*22
Windows 7) / WindowsÂŽ 7 Professional 64-bit Service Pack 1
(downgraded to WindowsÂŽ 7)*22
61
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6SHFLÂżFDWLRQV
„ 6RIWZDUH
Pre-installed Software*21
Adobe Reader, PC Information Viewer, Battery Recalibration
Utility, Hand Writing Utility, Infineon TPM Professional
Package *9 *23, Dashboard for Panasonic PC, Recovery Disc
Creation Utility, Power Plan Extension Utility, Camera Utility,
Intel ÂŽ PROSet/Wireless Software, Intel ÂŽ PROSet/Wireless
Software for BluetoothÂŽ Technology, Microsoft Office Trial*24,
Wireless Manager 6.0*23 *25, Touch Operation Help Utility*23, Touch
Screen Mode Setting Utility, Display Rotation Tool, Display
Helper, Barcode Setting Utility*26%DUFRGH&RQÂżJXUDWLRQ8WLOLW\*26,
Barcode HID Language Setting Utility*26, Barcode HID Mode
Setting Utility*26, GPS Viewer*27
Wireless Toolbox, Camera for Panasonic PC
Wireless Switch Utility, Wireless Connection Disable Utility*23,
Quick Boot Manager, Software Keyboard
Aptio Setup Utility, PC-Diagnostic Utility, Hard Disk Data Erase
Utility*28
Appendix
„ :LUHOHVV/$1
Data Transfer Rates*29
IEEE802.11a :
IEEE802.11b :
IEEE802.11g :
IEEE802.11n :
Standards Supported
IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n /
IEEE802.11ac
54 Mbps
11 Mbps
54 Mbps
HT20 : 150 Mbps
HT40 : 300 Mbps
IEEE802.11ac : VHT80 : 866.7 Mbps
VHT40 : 433.3 Mbps
Transmission method
OFDM system, DSSS system
Wireless Channels
Used
IEEE802.11ac / IEEE802.11a / IEEE802.11n :
Channels 36/40/44/48/52/56/60/64/100/104/108/
112/116/120/124/128/132/136/140/149/153/157/
161/165
IEEE802.11b / IEEE802.11g / IEEE802.11n : Channels 1 to 11
RF Frequency Band
2.4 GHz Band : 2.412 GHz - 2.462 GHz
5 GHz Band : 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz,
5.745 GHz - 5.825 GHz
62
$SSHQGL[LQGG

*7
„ %OXHWRRWK
Bluetooth Version
4.0
Transmission method
FHSS system
Wireless Channels
Used
Channels 1 to 79 / Channels 0 to 39
RF Frequency Band
2.402 GHz - 2.480 GHz
Classic mode / Low Energy mode
*1
1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes
Memory size of the factory default depends on the model.
You can physically expand the memory up to 8 GB, but the total amount of usable
PHPRU\DYDLODEOHZLOOEHOHVVGHSHQGLQJRQWKHDFWXDOV\VWHPFRQÂżJXUDWLRQ
*3
A segment of the main memory is allotted automatically depending on the computer’s
operating status. The size of the Video Memory cannot be set by the user.
*4
1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some
application software will report as fewer GB.
*5
Depending on the OS settings.
*6
Only for model with wireless LAN.
*7
Only for model with Bluetooth.
Does not guarantee operation of all Bluetooth peripherals.
*8
Only for model with wireless WAN.
7KHVSHFLÂżFDWLRQVPD\GLIIHUGHSHQGLQJRQWKHPRGHOV
*9
For information on TPM,
on the Start screen, touch the [Manual
Selector] tile, and select “Installation Manual for Trusted Platform Module (TPM)” /
Double-touch [Manual Selector] on the desktop, and select “Installation
Manual for Trusted Platform Module (TPM)”.
*10
 2QO\IRUPRGHOZLWKFDPHUD'HSHQGLQJRQWKHVSHFLÂżFDWLRQRIDSSOLFDWLRQVRIWZDUHWKH
following cases may occur. In these cases, select a smaller resolution.
y Cannot select a large resolution.
y When selecting a large resolution, an error occurs.
*11
2SHUDWLRQKDVEHHQWHVWHGDQGFRQÂżUPHGXVLQJ3DQDVRQLFPLFUR6'0HPRU\&DUGZLWK
a capacity of up to 2 GB and Panasonic microSDHC Memory Card with a capacity of
up to 32 GB.
Operation on other microSD equipment is not guaranteed.
*12
Only for model with wireless WAN. The slot accepts microSIM Cards.
12 mm
{0.47”}
15 mm
{0.59”}
Appendix
*2
63
$SSHQGL[LQGG

6SHFLÂżFDWLRQV
*13
*14
*15
Does not guarantee operation of all USB-compatible peripherals.
Only for model with serial port. To connect the serial device, the serial conversion cable
(included) is necessary.

The AC adaptor is compatible with power sources up to 240 V AC adaptor.
This computer is supplied with a 125 V AC compatible AC cord.
20-M-1-1
*16
*17
*18
*19
*20
*21
*22
*23
*24
Appendix
*25
*26
*27
*28
*29
Measured at LCD brightness: 60 cd/m
Varies depending on the usage conditions, or when an optional device is attached.
Varies depending on the usage conditions.
Approx. 0.5 W when the battery pack is fully charged (or not being charged) and the
computer is OFF.

Even when the AC adaptor is not connected to the computer, power is consumed (Max.
0.3 W) simply by having the AC adaptor plugged into an AC outlet.
Rated power consumption 23-E-1
Do not expose the skin to this product when using the product in a hot or cold environment. (Î page 7)
When using in hot or cold environment, some peripherals and battery pack may fail to
work properly. Check the operation environment of the peripherals.
Using this product continuously in a hot environment will shorten the product life. Avoid
use in these types of environments.
When using in low temperature environment, startup may become slow or battery operation time may become short. The computer consumes power when the hard disk is
warming up during startup. Therefore, if you are using battery power and the remaining
power is low, the computer may not start up.
Operations of this computer are not guaranteed except for the pre-installed OS and the
OS which is installed by using the hard disk recovery and the recovery disc.
This system is preinstalled with WindowsÂŽ 7 Professional software and also comes with
a license for Windows 8.1 Pro software. You may only use one version of the Windows
software at a time. Switching between versions will require you to uninstall one version
and install the other version.
Must be installed before use.
To continue using this software after the end of the trial, purchase a license by following
the on-screen instructions.
For information on Wireless Manager, refer to the supplementary instructions by the following procedure.
on the Start screen.
A Touch
B Touch [Run] under “Windows System”, input “c:\util\wlprjct\Supplementary Instructions.pdf” then touch [OK].
Touch
(Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf”
LQ>6HDUFKSURJUDPVDQGÂżOHV@DQGSUHVV Enter .
Only for model with barcode reader.
Only for model with GPS or wireless WAN.
Perform on the recovery disc.
Alternatively perform on the Hard disk
recovery.
Maximum data transfer rates of wireless LAN standards.
Actual speeds may differ.
64
$SSHQGL[LQGG

LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new
or rebuilt parts, free of charge in a Global Panasonic designated service location for
the period specified below from the date of original purchase in the event of a defect in
materials or workmanship. These warranties are extended solely to the original purchaser.
A purchase receipt or other proof of date of original purchase will be required before
warranty performance is rendered.
•
•
•
•
Laptop PC (CF-##) – 3 Years
Tablet PC (FZ-##) – 3 Years
Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years
PDRC - LCD & Keyboard Assembly – 3 Years
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from
date of purchase, except as excluded in Section 3. Batteries purchased separately are
covered under the warranty for one (1) year from the date of purchase. A replacement
battery furnished under the product warranty is covered for the remaining period of the one
year warranty on the original or purchased battery.
Optional: Panasonic “Protection Plus” Warranty
This warranty does not cover failures or defects that are caused by fire, intentional acts,
loss, theft, improper maintenance, modification or service by anyone other than the
Panasonic National Service Center or a Panasonic Authorized Service Provider, or damage
that is attributable to acts of God. Cosmetic damage that does not affect functionality is not
covered. Cosmetic damage on units with hardware failures will be repaired in accordance
with the warranty terms. This warranty is extended solely to the original purchaser on
the unit serial number for which it was purchased. Complete unit replacement fulfills
the full obligation and is at the discretion of Panasonic and is limited to once during the
coverage term. Maximum benefit is limited to one replacement per coverage year of the
Motherboard, LCD, Storage Drive, and Keyboard.
Appendix
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will
receive additional coverage for any failure that occurs due to accidental damage. All other
terms and conditions of the standard warranty apply and this additional coverage will
exist for the duration of the standard warranty period of the unit. If an extended Protection
Plus warranty program is purchased, coverage is extended to the end of the last year of
extended coverage purchased.
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LIMITED WARRANTY
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and
integrated by Panasonic or an Authorized Panasonic Wireless Integrator are covered under
the warranty for the remaining warranty period of the device in which the modem is installed.
For devices with less than three (3) months remaining on the unit warranty, the wireless
modem will be covered for a period of three (3) months from the date of installation of the
modem, covering only modem replacement or modem installation related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use
of a wireless modem not approved and activated by the carrier for use on their network is
strictly prohibited and is not sanctioned or warranted by Panasonic and may result in legal
action. In addition, all modems must be approved by Panasonic as compatible with the device
hardware before installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software
required to install or operate the modem is defined in Section 2 (Limited Software
Warranty). Any attempted software installation by anyone other than a Panasonic
Authorized Wireless Integrator is not covered under warranty and may result in service
charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized
Panasonic Wireless Integrator is strictly not covered under the warranty and may void the
computer warranty if damage results.
Options and Accessories Warranties
The below listed Panasonic brand or supplied options and accessories are covered under
this limited warranty for the period specified from the date of purchase or as specifically
stated:
•
•
•
•
•
•
•
Appendix
•
•
•
•
•
•
AC Adaptor / Power Cord – 3 Years
Memory Expansion Card (Panasonic Brand) – 3 Years
Car Mount - Docking Station PCB or Vehicle Docking Station – 3 Years
Desktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 Years
Antenna Pass-through Cable – 3 Years
Backlit or Full-sized keyboard – 3 Years or assumes warranty of the unit in which it is
installed
Integrated Panasonic supplied options and kits including, but not limited to Wireless
Modems, Media Bay Drives (Floppy, CD, DVD, Combo), Camera, GPS, Bluetooth,
Smartcard Reader, Magnetic Card Reader, Barcode Scanner, and Fingerprint Reader
- 3 Years or assumes warranty period of the unit in which it is installed provided the
integration was performed by Panasonic or an Authorized Integrator.
Hard Drive / Solid State Drive (Internal) – 3 Years
Separately purchased 2nd Hard Drive – 1 Year
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
Optional Battery – 1 Year
Battery Charger / Multi-Bay Battery Charger – 1 Year
Stylus Pens, Digitizer & Standard – 90 Days (physical damage excluded)
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Section 2 - Limited Warranty - Software
Panasonic warrants to you only that the disk(s) or other media on which the Programs
are furnished will be free from defects in material and workmanship under normal use for
a period of sixty (60) days from the date of delivery thereof to you, as evidenced by your
purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the
functions contained in the Programs will meet your requirements or that the operation of
the Programs will be uninterrupted or error free. Panasonic shall have no obligation for any
defects in the disk(s) or other media on which the Programs are furnished resulting from
your storage thereof, or for defects that have been caused by operation of the disk(s) or
other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited
to the replacement, in the United States or other Panasonic designated location, of any
defective disk or other media which is returned to Panasonic’s Authorized Service Center,
together with a copy of the purchase receipt, within the aforesaid warranty period.
• All consumable items; such as screen protection films, logo badges, labels, cleaning
cloths, carry cases, manuals, cables, straps, belts, holsters, tethers, and harnesses
and any other options and accessories not listed above or covered under a separate
warranty.
• Failures related to the product operating system, hard drive or solid state drive
image, software setup, software program, virus, other program(s) or file(s) on any
drive or in any computer memory location.
• Failures due to BIOS settings or changes, as well as any cosmetic or physical
damage to the unit.
• Any unit or device with a missing or altered model number or serial number label
• Cosmetic damage or any damage which occurs in shipment
• Failures which are caused by products not supplied by Panasonic
• Failures which result from alteration, accident, misuse, introduction of liquid or other
foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer
controls, improper maintenance or modification, use not in accordance with product
use instructions
• Failures due to service by anyone other than a Panasonic Authorized Service
Provider
• Failures caused by improper installation of options or accessories or due to
integration by any company other than Panasonic or a Panasonic Authorized
Integrator
• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by
anyone other than the original purchaser
• Damage that is attributable to acts of God
Appendix
Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty
are:
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LIMITED WARRANTY
This limited warranty only covers failures due to defects in materials or workmanship which
occur during normal use. If a unit is sent to a Panasonic Authorized Service Center and no
hardware failure is found, the customer will be billed for labor to correct a software issue or
reimage the hard drive plus shipping and applicable administrative fees at the current rates
set by the service provider.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR
EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE
RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT
ARISING OUT OF THE FOREGOING USES.
*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electronic Flight Bag
(EFB) Systems and Class 1 EFB Systems when used during critical phases of flight
(e.g., during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB
Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or
JAA: JAA TGL (Temporary Guidance Leaflets) No. 36.
Other Limits and Exclusions: There are no other express warranties except as listed
above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied warranty lasts,
so the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
For technical support or to arrange for service on your Panasonic computer product, call
our toll-free hotline at 1-855-PSC-TECH (855-772-8324).
Appendix
DIAL TOLL FREE: 1-855-PSC-TECH (855-772-8324)
Web Site : www.panasonic.com/toughbook
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LIMITED WARRANTY (GARANTIE LIMITÉE)
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Scope of Coverage
Period of Coverage
Type of Failure
Coverage
• Laptop Computers (except Battery) and
AC Adaptor
• Factory/PCI installed options including
Wireless WAN, GPS, Bluetooth, Finger
print reader, Backlit keyboard, Memory
Card and Media Bay Drives (Floppy, CD/
DVD)
• Mobile Wireless Display
• PDRC – LCD and Keyboard Assemblies
• Port Replicator
Three (3) Years from
Date of Original End
User Customer Purchase
Defective Materials or
Workmanship
•
•
•
•
•
Hand-held Computers
Battery
Battery charger
Auto Adaptor
External USB Drives
One (1) Year from
Date of Original End
User Customer Purchase
Defective Materials or
Workmanship
• Digitizer pen or stylus
Ninety (90) Days
from Date of Original
End User Customer
Purchase
Defective Materials or
Workmanship
• All consumable items including protection ¿lm, cleaning cloth, carry case,
tether and harness
No Coverage
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature of the defect claimed, at 1-800-668-8386
between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for
instructions on how to obtain service. A purchase receipt or other proof of date of original
purchase is required before warranty service is performed. Defective parts covered by this
Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an
exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada.
Neither does it cover damage to, failure of, or defects in a product or accessory through
mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of
liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT
COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE FOR
ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF
THE FOREGOING USES.
Appendix
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the ¿rst end user customer,
this computer product (excluding software media), when purchased from PCI or from a PCI
authorized reseller, to be free from defects in materials and workmanship under normal
use, subject to the terms set forth below, during the period of warranty coverage speciÂżed.
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LIMITED WARRANTY (GARANTIE LIMITÉE)
*2
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag
(EFB) Systems and Class1 EFB Systems when used during critical phases of Àight (e.g.,
during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems
and 2 EFB Systems are deÂżned by FAA: AC (Advisory Circular) 120-76A or JAA: JAA
TGL (Temporary Guidance LeaÀets) No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect
claimed and proof of date of original purchase. No liability is assumed for loss or damage
to the product while in transit, if you chose your own transportation carrier.
SOFTWARE MEDIA LIMITED WARRANTY
Coverage – PCI warrants to you, the ¿rst end user customer, that the disk(s) or other
media on which software program(s) is/are supplied will be free from defects in materials
and workmanship under normal use in Canada for a period of sixty (60) days from date of
receipt as evidenced by your purchase receipt for your Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE
MEDIA. PCI does not warrant the software. Please refer to the software licensor’s written
warranty (accompanying the copy of the software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during
the sixty (60) day warranty period, and you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and
an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or
other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media
warranty is limited to replacement of the media only. It does not cover any other damages,
including, but not limited to, loss of use or proÂżt loss, or special, indirect or consequential
damages, or other claims, whether or not of similar character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been
used in other than a Panasonic product, or in environmental conditions other than those
speciÂżed by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modiÂżcation or attempted modiÂżcation of the program, or if damaged by accident or act of God.
PCI is not responsible for damage to or loss of any program, data or removable storage
media.
Appendix
GENERAL
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT
TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM
ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, OR
FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION,
LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED
THE AMOUNT ACTUALLY PAID BY YOU FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE
THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so
they may not apply to you.
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Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un
revendeur agrÊÊ par PCI, exempt de dÊfauts de pièces et de fabrication dans les conditions
normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des
modalitĂŠs dĂŠcrites ci-dessous.
Éléments couverts
DurĂŠe de couverture
Type de couverture
• Ordinateurs blocs-notes (sauf batteries) Trois (3) ans à partir
et adaptateur secteur
de la date d’achat
• Options installées en usine/par PCI
original.
incluant : WAN sans Âżl, GPS, Bluetooth,
lecteur d’empreintes digitales, clavier
rĂŠtroĂŠclairĂŠ, carte mĂŠmoire et lecteurs
(disquettes, CD/DVD)
• Écran mobile sans ¿l
• Ensembles PDRC – ACL et clavier
• Duplicateur de port
DÊfauts de pièces et
de fabrication
•
•
•
•
•
DÊfauts de pièces et
de fabrication
Ordinateurs de poche
Batterie
Chargeur de batterie
Adaptateur pour voiture
PĂŠriphĂŠriques USB
Un (1) an Ă  partir de
la date d’achat original.
• Stylo pointeur standard ou pour numéri- Quatre-vingt-dix (90)
DÊfauts de pièces et
jours Ă  partir de la date de fabrication
seur graphique
d’achat original.
Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait nécessaire, communiquez par téléphone avec un
représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi au
vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin
d’identi¿er la nature de la défaillance.
Un reçu ou toute autre pièce justi¿cative de la date d’achat original sera exigé avant toute
rÊparation. Toute pièce dÊfectueuse couverte par la prÊsente garantie limitÊe sera rÊparÊe ou
remplacÊe par une pièce neuve ou remise à neuf. Le remplacement ou la rÊparation sera fait
conformĂŠment aux modalitĂŠs de la prĂŠsente garantie limitĂŠe pendant la durĂŠe restante de la
pĂŠriode originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés
à l’extérieur du Canada. Elle ne couvre pas non plus les dommages, la défaillance ou les
dĂŠfauts attribuables Ă  une manutention inadĂŠquate, une mauvaise installation, une utilisation anormale ou abusive, de la nĂŠgligence, un accident, un dĂŠversement ou la pĂŠnĂŠtration
d’un objet étranger, une modi¿cation, un cas fortuit ou une réparation effectuée par une
personne non agrĂŠĂŠe par PCI.
Appendix
• Tous les articles consommables incluant Aucune couverture
les pellicules protectrices, chiffons de
nettoyage, ĂŠtuis de transport, longes et
sangles
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LIMITED WARRANTY (GARANTIE LIMITÉE)
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME
SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/ ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION*3. PANASONIC
DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS
LES CAS SUSMENTIONNÉS.
*3
Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés
de systèmes OEPP (organiseur Êlectronique de poste de pilotage) de classe 2 et de
classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de
classe 2 sont dé¿nis par le circulaire d’information FAA: AC (Advisory Circular) 120-76A
ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance LeaÀets) No 36.
EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE
Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez
une description de la défaillance de même qu’une pièce justi¿cative de la date d’achat.
Panasonic Canada Inc. ne peut ĂŞtre tenue responsable pour tout dommage ou perte subi
pendant le transport si vous avez choisi le transporteur.
GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Appendix
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les
disquettes ou tout autre support sur lequel le ou les programmes sont fournis sont exempts
de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur
la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit pas les logiciels. Reportez-vous à la garantie
écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du logiciel)
pour toute rĂŠclamation en vertu de la garantie.
Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou
support défectueux si l’article en question est retourné, port payé, à son service de Marketing –
produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60)
jours suivant la date d’achat original. Joignez à votre envoi une pièce justi¿cative de votre achat
et une description du problème.
Recours – La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance
couverte par la garantie sur ce support de logiciel est limitĂŠe au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte
d’usage ou de pro¿ts, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre
rĂŠclamation de nature similaire ou autre.
Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes
ou autre support ont été utilisés dans un produit d’une marque autre que Panasonic ou dans
des conditions environnementales autres que celles spÊci¿Êes par PCI ou le fabricant, ou soumis à une mauvaise utilisation, à la nÊgligence, à une manutention inadÊquate ou encore si le
programme a ÊtÊ modi¿Ê ou subi une tentative de modi¿cation ou des dommages attribuables
à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité pour toute perte
de, ou tout dommage Ă , un programme, des donnĂŠes ou un support de sauvegarde amovible.
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GÉNÉRALITÉS
Appendix
PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y
COMPRIS, MAIS NON EXCLUSIVEMENT, LES GARANTIES IMPLICITES DE VALEUR
COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL,
SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES
DOMMAGES SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT
OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE
AUPRÈS DE PCI PLUS DE DEUX (2) ANS APRÈS LES FAITS INVOQUÉS À LA BASE
D’UNE TELLE RÉCLAMATION.
Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions;
aussi, pourraient-elles ne pas s’appliquer.
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LIMITED WARRANTY
For Australia
Personal / Notebook Computers - 36 Month Warranty from
Date of Purchase
Appendix
1.
Subject to the conditions of this warranty Panasonic or it’s Authorised Service Centre
will perform necessary service on the product without charge for parts or labour, if in the
opinion of Panasonic, the product is found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold
by Panasonic Australia or its Authorised Distributors or Dealers and only where the
products are used and serviced within Australia or it’s territories. Warranty cover only
applies to service carried out by a Panasonic Authorised Service Centre and only if
valid proof of purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance
with the manufacturer’s recommendations (as noted in the operating instructions)
under normal use and reasonable care (in the opinion of Panasonic). The warranty
covers normal domestic use only and does not cover damage, malfunction or failure
resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect,
build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply
problems, thunderstorm activity, infestation by insects or vermin, tampering or repair
by unauthorised persons (including unauthorised alterations), exposure to abnormally
corrosive conditions or any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect existed at
the time of purchase: Software
5. Warranty on Toughbook accessories (stylus, pens, AC charger, combo drive, etc) is 12
Months from the date of purchase & 3 months for batteries.
6. To claim warranty service, when required, you should:
Check the Panasonic web site for latest warranty contact http://www.panasonic.com.
au/toughbook, use the Service Centre Locator and call the National Service Centre
number indicated.
Prepare purchase receipt as proof of purchase date and system serial number which
will be required by the Authorised Service Centre.
7. The Warranty excludes 3 or less faulty pixels on screen.
8. The Warranty includes the repair or exchange of faulty parts within the product with
items that are functionally equivalent to that as originally supplied or better – including
new or refurbished parts or units – solely at Panasonic’s discretion.
9. It is the customer’s responsibility to backup all data from the hard disk drive before
sending equipment for repair. If a problem is related to the hard disk drive, or the
hard disk drive has to be replaced, Panasonic will only reload the factory pre-installed
software for the product onto the replacement drive.
10. Panasonic will arrange free pick up and return for approved warranty repairs within
50 km of capital city locations. Please ensure your unit is properly packed for return to
the service location.
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11. The warranties hereby conferred do not extend to, and exclude, any costs associated
with the installation, de-installation or re-installation of a product, including costs
related to the mounting, demounting or remounting of any screen, (and any other
ancillary activities), delivery, handling, freighting, transportation or insurance of the
product or any part thereof or replacement of and do not extend to, and exclude, any
damage or loss occurring by reason of, during, associated with, or related to such
installation, de-installation, re-installation or transit.
In addition to your rights under this warranty, Panasonic products come with consumer
guarantees that cannot be excluded under the Australian Consumer Law. If there is a major
failure with the product, you can reject the product and elect to have a refund or to have
the product replaced or if you wish you may elect to keep the goods and be compensated
for the drop in value of the goods. You are also entitled to have the product repaired or
replaced if the product fails to be of acceptable quality and the failure does not amount to a
major failure.
If there is a major failure in regard to the product which cannot be remedied then you must
notify us within a reasonable period by contacting the Panasonic Customer Care Centre.
If the failure in the product is not a major failure then Panasonic may choose to repair or
replace the product and will do so in a reasonable period of time from receiving notice from
you.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR
EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*4. PANASONIC WILL NOT BE
RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT
ARISING OUT OF THE FOREGOING USES.
*4
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class 2 Electronic Flight Bag
(EFB) Systems and Class 1 EFB Systems when used during critical phases of flight (e.g.,
during take-off and landing) and/or mounted onto the aircraft. Class 1 EFB Systems and
2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL
(Temporary Guidance Leaflets) No.36.
THIS WARRANTY CARD AND THE PURCHASE DOCKET
(OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic Australia website www.panasonic.com.au/toughbook or
contact by phone on 1300 132 463
Appendix
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
www.panasonic.com.au
PRO-031-F05 Issue: 4.0
11-11-2011
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Panasonic Corporation
Osaka, Japan
Panasonic System Communications Company of North America
Two Riverfront Plaza,
Newark NJ 07102
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
Importer’s name & address pursuant to the EU legislation
Panasonic System Communications Company Europe, Panasonic
Marketing Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany
Web Site : http://panasonic.net/
Š Panasonic Corporation 2014
Printed in Taiwan
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