Microsoft D GSM/WCDMA/LTE/CDMA cellular device w/BT, BT LE, WLAN, and NFC User Manual
Microsoft Mobile Oy GSM/WCDMA/LTE/CDMA cellular device w/BT, BT LE, WLAN, and NFC
User Manual
Nokia
Issue 1 EN-US
Safety
Read these simple guidelines. Not following them may be dangerous
or illegal. For further info, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when cell phone use is not allowed or when
it may cause interference or danger, for example, in aircraft, in
hospitals or near medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the
vehicle while driving. Your first consideration while driving
should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which
could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved
by Nokia for use with this device. Third-party chargers that
comply with the IEC/EN 62684 standard, and that can connect to your
device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the
device is dropped on a hard surface or receives a substantial
impact. If the glass breaks, do not touch the glass parts of the device
or attempt to remove the broken glass from the device. Stop using
the device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the speakerphone is in use.
SAR
This device meets RF exposure guidelines when used either in
the normal use position against the ear or when positioned at
least 1.5 centimeters (5/8 inch) away from the body. The specific
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maximum SAR values can be found in the Certification Information
(SAR) section of this user guide. For more info, go to www.sar-
tick.com.
When a carry case, belt clip or other form of device holder is used for
body-worn operation, it should not contain metal and should provide
at least the above-stated separation distance from the body. Note
that mobile devices may be transmitting even if you are not making
a voice call.
3
Antenna locations
Learn where the antennas are located on your
phone to get the best possible performance.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce
battery life due to higher power level during
operation.
The antenna areas are highlighted.
Troubleshooting and support
When you want to learn more about your phone,
or if you're unsure how your phone should work,
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there are several support channels for you to
check.
• Full-length user guides
• Troubleshooting info
• Discussions
• News on apps and downloads
• Software update info
• Further details about features and
technologies, and the compatibility of devices
and accessories
Troubleshooting and discussions may not be
available in all languages.
For support videos, go to www.youtube.com/
NokiaSupportVideos.
5
If your phone freezes
Try the following:
• Press and hold the power key for over 8 seconds.
The phone restarts.
• Update your phone software.
• Reset your phone. This restores the factory
settings, and erases all your personal content,
including apps you've purchased and
downloaded. On the start screen, swipe left, and
tap Settings > about > reset your phone.
If your issue remains unsolved, contact your
network service provider or Nokia for repair
options. Before sending your phone for repair,
always back up your data, as all personal data in
your phone may be deleted.
Tip: If you need to identify your phone, to
view the unique IMEI number of the phone,
dial *#06#.
Find your model number and serial
number (IMEI)
If you need to contact Nokia Care or your service
provider, you may need info, such as the model
number and the serial number (IMEI). To see the
info, tap Settings > about.
You can also find the info on your phone label,
which is located under the SIM holder. For
information on how to open the SIM holder, see
your phone's user guide.
For additional product support information, see
the Quick Reference Guide included with your
phone.
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Feature-specific information
Using services or downloading content may cause
the transfer of large amounts of data, which may
result in data costs.
You can send text messages that are longer than
the character limit for a single message. Longer
messages are sent as two or more messages.
Your service provider may charge accordingly.
Characters with accents, other marks, or some
language options, take more space, and limit the
number of characters that can be sent in a single
message.
Note: Using Wi-Fi may be restricted in some
countries. For example, in the EU, you are
only allowed to use 5150–5350 MHz Wi-Fi
indoors, and in the USA and Canada, you are
only allowed to use 5.15–5.25 GHz Wi-Fi
indoors. For more info, contact your local
authorities.
The software in this device includes software
licensed by Nokia from Microsoft Corporation or
its affiliates. To access the Windows Phone
software license terms, select Settings >
about. Please read the terms. Please note that by
using the software, you accept the terms. If you
do not accept the terms, do not use the device or
software. Instead contact Nokia or the party from
which you purchased the device to determine its
return policy.
Use only Qi certified chargers for wireless
charging.
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Product and safety information
Network services and costs
You can only use your device on the CDMA 800, CMDA1900, LTE 700,
1700/2100; WCDMA 850, 900, 1900, 2100; and GSM 850, 900, 1800,
1900 MHz networks. Support for LTE networks may have been
disabled on your device depending on your country or service
provider. You need a subscription with a service provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Important: 4G/LTE might not be supported by your network
service provider or by the service provider you are using when
traveling. In these cases, you may not be able to make or
receive calls, send or receive messages or use mobile data
connections. To make sure your phone works seamlessly
when full 4G/LTE service is not available, it is recommended
that you change the highest connection speed from 4G to 3G.
To do this, swipe left on the start screen, and tap Settings >
cellular. Switch Highest connection speed to 3G.
For more info, contact your network service provider.
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device, if supported by your device.
• Switch off the restrictions in your phone, such as call restriction,
fixed dialing, or closed user group.
• Make sure airplane mode is not switched on.
• If the phone screen and keys are locked, unlock them.
3. Press .
4. Select .
5. Select .
6. Enter the official emergency number for your present location.
Emergency call numbers vary by location.
7. Select call.
8. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
When you switch your phone on for the first time, you are asked to
create your Microsoft account and set up your phone. To make an
emergency call during the account and phone setup, tap emergency
call.
Important: Activate both cellular and internet calls, if your
phone supports internet calls. The phone may attempt to
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make emergency calls both through cellular networks and
through your internet call service provider. Connections in all
conditions cannot be guaranteed. Never rely solely on any
wireless phone for essential communications like medical
emergencies.
Take care of your device
See the in-device user guide for important instructions on how to take
care of your device.
About Digital Rights Management
When using this device, obey all laws and respect local customs,
privacy and legitimate rights of others, including copyrights.
Copyright protection may prevent you from copying, modifying, or
transferring photos music, and other content.
Battery and charger info
Your device has an internal, non-removable, rechargeable battery. Do
not attempt to remove the battery, as you may damage the device.
To replace the battery, take the device to the nearest authorized
service facility.
Charge your device with AC-60U charger. Charger plug type may
vary.
Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may also
be compatible.
Nokia may make additional battery or charger models available for
this device.
Only use the battery with a charging system that has been qualified
with the system per CTIA Certification Requirements for Battery
System Compliance to IEEE 1725.
The phone shall only be connected to CTIA certified adapters,
products that bear the USB-IF logo, or products that have completed
the USB-IF compliance program.
Battery and charger safety
To unplug a charger or an accessory, hold and pull the plug, not the
cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 59°F and 77°F (15°C and 25°C).
Extreme temperatures reduce the capacity and lifetime of the
battery. A device with a hot or cold battery may not work temporarily.
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
garbage.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
9
or eyes. If this happens, immediately flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service center before continuing to
use it. Never use a damaged battery or charger. Only use the charger
indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 6 inches (15.3
centimeters) between a wireless device and the medical device.
Persons who have such devices should:
• Always keep the wireless device more than 6 inches (15.3
centimeters) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Turn the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your ability to hear
outside sounds may be affected. Do not use the headset
where it can endanger your safety.
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Some wireless devices may interfere with some hearing aids.
Your device complies with FCC rules on hearing aid compatibility.
These rules require an M3 rating or higher. The M value of your device
is marked on the device sales package. To determine the M-rating of
your hearing aid and compatibility with this device, consult your
hearing health professional. For more info about accessibility, go to
www.nokiaaccessibility.com.
To use a telecoil-equipped hearing aid with this device, activate the
hearing aid (T switch) and the device telecoil. The sound quality
depends on the type of your hearing aid.
Nickel
The surface of this device is nickel-free.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal
Communications Commission (FCC) published statements and
questions and answers concerning mobile telephones and health.
Nokia encourages you to visit these websites for updated
information. You can access the FDA website at www.fda.gov/
Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm and the
FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Additional health-related information is available from the World
Health Organization (WHO) at www.who.int/mediacentre/
factsheets/fs193/en/ and The National Cancer Institute ("NCI")
www.cancer.gov/ncicancerbulletin/NCI_Cancer_Bulletin_092308/
page7. In the event that you are concerned about possible health
effects, the FDA suggests that you limit your own or your children’s
radio frequency (RF) exposure by limiting the length of calls or by
using handsfree devices.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Safety and texting while driving
Safety should be every driver’s first priority. Drivers must obey all
local laws that may include restrictions on the use of mobile
telephones or accessories while driving. If use is legal, always keep
11
your hands free to operate the vehicle while driving and use a
handsfree device whenever possible. Suspend calls in heavy traffic or
hazardous weather. Get to know your mobile phone and its features
and make any necessary information inputs prior to driving. Do not
input data or engage in text messaging while driving. Mobile
telephones should not be used when use may be a distraction to the
driver.
The Cellular Telecommunications & Internet Association (CTIA) has
published further info and tips on safe use of cellular telephones at
www.ctia.org/consumer_info/safety, which we encourage you to
review.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as
near gas station pumps. Sparks may cause an explosion or fire
resulting in injury or death. Note restrictions in areas with fuel;
chemical plants; or where blasting operations are in progress. Areas
with a potentially explosive environment may not be clearly marked.
These usually are areas where you are advised to switch your engine
off, below deck on boats, chemical transfer or storage facilities, and
where the air contains chemicals or particles. Check with the
manufacturers of vehicles using liquefied petroleum gas (such as
propane or butane) if this device can be safely used in their vicinity.
Certification information (SAR)
Maximum SAR value Frequency bands
used when
Maximum SAR value
was recorded
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This mobile device meets international guidelines for exposure to
radio waves.
Your cellular phone is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins assure the
protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
When held against
the head
When operated at a
separation distance
of 1.5 centimeters
(5/8 inch) from the
body
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This device meets RF exposure guidelines when used against the
it should not contain metal and should
provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimize interference on the network, the operating power of
usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
your
mobile is automatically decreased when full power is not needed
for the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
head
or when positioned at least 1.5 centimeters (5/8 inch) away from the
body. When a carry case, belt clip or other form of device holder is
used for body-worn operation,
changes could affect
exposure, they recommend you limit your
SAR values. The latest available SAR information
for this and other Nokia device models can be found at
www.nokia.com/sar.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your
LTE1700/2100,
CDMA1900, WLAN2450
LTE1700/2100,
CDMA1900, WLAN2450
0.70 W/kg
over 10g
0.93 W/kg
over 10g
Your mobile device is also designed to meet the United States
Federal Communications Commission (FCC) and Industry Canada
SAR (IC) guidelines. FCC and IC SAR ratings for your device and
more information on SAR can be found at http://transition.fcc.
gov/oet/rfsafety/sar.html. Information on IC SAR can be found
at http://www.ic.gc.ca.
changes could affect SAR values. The latest available SAR information
for this and other Nokia device models can be found at
www.nokia.com.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your exposure, they recommend you limit your usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
Nokia support messages
To help you take maximum advantage of your phone and services,
you may receive messages from Nokia. The messages may contain
tips and tricks and support. To provide the service described above,
your mobile phone number, the serial number of your phone, and
some identifiers of the mobile subscription may be sent to Nokia
when you use the phone for the first time. This information may be
used as specified in the privacy policy, available at www.nokia.com.
Nokia Care
For questions regarding your plans, billing or network please contact
your operator. For questions regarding your Nokia product and
warranty, please visit the support pages for your country at
www.nokia.com/support.
Copyrights and other notices
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that this RM-927 product is
in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at www.nokia.com/global/declaration/
declaration-of-conformity.
The availability of products, features, apps and services may vary by
region. For more info, contact your Nokia dealer or your service
provider. This device may contain commodities, technology or
software subject to export laws and regulations from the US and other
countries. Diversion contrary to law is prohibited.
The contents of this document are provided "as is." Except as
required by applicable law, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document.
Nokia reserves the right to revise this document or withdraw it at any
time without prior notice.
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To the maximum extent permitted by applicable law, under no
circumstances shall Nokia or any of its licensors be responsible for
any loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
Nokia is prohibited. Nokia operates a policy of continuous
development. Nokia reserves the right to make changes and
improvements to any of the products described in this document
without prior notice.
Downloading of maps, games, music and videos and uploading of
images and videos may involve transferring large amounts of data.
Your service provider may charge for the data transmission. The
availability of particular products, services and features may vary by
region. Please check with your local Nokia dealer for further details
and availability of language options.
15
FCC/Industry Canada/MEXICO NOTICE
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
TM & © 2013 Nokia. All rights reserved. Third party products/names
may be TMs of their respective owners.
The Bluetooth word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by Nokia is under license.
Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
Manufactured under license from Dolby Laboratories.
This device complies with part 15 of the FCC rules and Industry
Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired
operation. Any changes or modifications not expressly approved by
Nokia could void the user's authority to operate this equipment.
This product is licensed under the MPEG-4 Visual Patent Portfolio
License (i) for personal and noncommercial use in connection with
information which has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and
noncommercial activity and (ii) for use in connection with MPEG-4
video provided by a licensed video provider. No license is granted or
shall be implied for any other use. Additional information, including
that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See www.mpegla.com.
NOKIA MANUFACTURER'S LIMITED
WARRANTY FOR NOKIA WITH
WINDOWS PHONE
Note: This Manufacturer's Limited Warranty (“Warranty”) is
applicable only for authentic Nokia products with Windows
Phone sold through Nokia authorized channels in the United
States of America and Canada.
1. GENERAL
This Warranty for the Nokia product(s) included in the original sales
package ("Product") is provided by Nokia Inc. for Products purchased
in the United States of America and by Nokia Products Limited for
Products purchased in Canada. As applicable, “Nokia” as used
throughout, means either Nokia Inc. or Nokia Products Limited.
Your Product is a sophisticated electronic device. Nokia strongly
encourages you to read and follow its user guide. Please also note
that your Product may contain parts, which can be damaged if not
handled very carefully.
During the Warranty period, Nokia or a Nokia authorized service
center will remedy defects in materials and workmanship that result
in Product failure during normal usage free of charge and in a
commercially reasonable time by either repairing or replacing your
Product at its option. If Nokia replaces the Product, the replacement
Product will be subject to your rights set forth in this Warranty for the
remaining warranty period of the original product.
2. WARRANTY PERIOD
The warranty period starts when the Product is sold to an end-user
for the first time. This can be evidenced either by (i) the proof of
purchase issued by the first retailer or (ii) the date Your Product has
first been registered by Nokia.
Nokia warrants the items in the sales pack as follows:
1 Twelve (12) months for the main device;
2 Twelve (12) months for the main device battery and accessories (i.e.
chargers and headsets);
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3 If your device came packaged with a removable memory card, the
warranty on that memory card is twenty-four (24) months; and
4 Three (3) months for the CD-ROM and carrying cases.
No repair or replacement will renew or extend the Warranty periods.
However, original or replacement parts or replacement Products
provided under this Warranty will be covered by this Warranty for the
remainder of the original Warranty period or for ninety (90) days from
the date of repair or replacement, whichever is longer.
3. HOW TO OBTAIN YOUR WARRANTY SERVICE
For questions regarding your plans, billing, or network, please contact
your operator. For questions regarding your Nokia product and
warranty, please visit the support pages for your country at
www.nokia.com/support.
If you reside in the United States of America and want more
information on how to obtain your warranty service, please visit
www.nokia.com/us-en/.
If you reside in Canada and want more information on how to obtain
your warranty service, please visit www.nokia.com/ca-en/.
When contacting Nokia for a warranty service, please have the
following information readily available:
• Your name, address, telephone number, Nokia user account details,
and other contact information;
• Your Product type, name, model number, product code, and serial
number, which are available from the sales package of your Product;
• Date and place of purchase, as well as the name of the retailer from
whom your Product was first purchased; and
• A short description of the issue affecting your Product.
If you visit a Nokia authorized service center for assistance under this
Warranty, please remember to bring along a copy of the original proof
of purchase.
You must inform Nokia or a Nokia authorized service center of the
issue affecting your Product within a reasonable time from noticing
it and always before the applicable warranty period expires (see
section 2 above).
4. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide a warranty for the following:
1 User guides;
2 Any third party software, settings, content, data, or links installed
or downloaded onto your Product at any time;
3 Nokia and third party services or enabling clients (please read the
terms and conditions that may accompany the services to review your
applicable rights and obligations);
4 Normal wear and tear;
5 Reduced charging capacity of the battery, which is a result of the
natural end of life process of batteries;
17
6 Defects or damage caused by: (a) misuse, (b) exposure to abnormal
conditions, improper storage, exposure to moisture or dampness, (b)
not using your Product in accordance with the user guide, (c) using
your Product with, or connecting it to, any product, accessory,
software, or service not manufactured or supplied by Nokia, (d) any
products combined with your Product by a third party, or (e) other
acts beyond Nokia’s reasonable control;
7 Damage caused by hacking, cracking, viruses, or other malware, or
by unauthorized access to services, accounts, computer systems or
networks;
8 Pixel defects in your Product’s display that are within the scope of
industry standards.
9 Loss or corruption of, or damage to, data or the recreation or
transfer thereof even if such loss was a result of a defect in the
Product
10 Nokia software. For the purposes of this Warranty, all software
(including updates and upgrades) that Nokia has preinstalled on the
Product and which is necessary for its normal operation is considered
Nokia software. Nokia does not warrant that any Nokia software
(including updates and upgrades) provided with, in, or for your
Product will meet your requirements, work in combination with any
hardware or software not provided by Nokia, that the operation of
Nokia software will be uninterrupted or error free or that any defects
in the software are correctable or will be corrected. Software
(including updates and upgrades to software) is provided “as is” and
“as available” without any express or implied warranties or
representations of any kind, and Nokia disclaims any such warranties
and representations to the fullest extent permitted by applicable law.
Without limiting the generality of the foregoing, NOKIA EXPRESSLY
DISCLAIMS ANY WARRANTIES OR REPRESENTATIONS OF NON-
INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OF THE
SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE), OR
THAT THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO
SOFTWARE) IS ERROR FREE OR ITS USE UNINTERRUPTED. For Nokia
software related defects, Nokia or a Nokia authorized service center
will make available the latest version of the Nokia software for re-
installation on your Product. Some Nokia software may be subject to
separate license terms. Please refer to www.nokia.com or the license
terms, which apply to the Nokia software, for information on support
that may be available for it.
This Warranty is not valid if:
1 Your Product has been (a) opened, modified, or repaired without
Nokia’s authorization, or (b) repaired with unauthorized spare parts.
Unauthorized repair or replacement of any parts in the Product will,
to the fullest extent permitted under applicable law, void this
Warranty and any of your rights set forth herein.
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2 Your Product's serial number, the mobile accessory date code, or
the IMEI number has been removed, erased, defaced, altered or if
these are illegible in any way.
3 Your Product has been exposed to moisture, to dampness or to
extreme thermal or environmental conditions or to rapid changes in
such conditions, to corrosion, to oxidation, to spillage of food or liquid
or to influence from chemical products.
4 The software your product runs on has been modified.
5. OTHER IMPORTANT NOTICES
An independent operator provides the SIM card and the cellular or
other network or system on which your Product operates. Therefore,
Nokia does not assume any responsibility for the operation,
availability, coverage, services, or range of the cellular or other
networks or systems. Before Nokia or a Nokia authorized service
center can repair or replace your Product, the operator may need to
unlock the SIM-lock or other lock that may lock your Product to a
specific network or operator. In these situations, please first contact
your operator and request it to unlock your Product.
All parts of your Product that Nokia has replaced become Nokia’s
property. When repairing or replacing your Product, Nokia may use
new or re-conditioned parts or products.
If this Warranty does not cover your Product or the issue based on
which it requires service, Nokia and its authorized service centers
reserve the right to charge for the repair or replacement of your
Product, as well as a handling fee.
Your Product may contain country specific elements, including
software. The warranty services available in a particular country may
be limited to the Products and country specific elements available in
that country. Also, if your Product has been re-exported from its
original destination to another country, your Product may contain
country specific elements that are not considered a defect under this
Warranty even if they would not be operational.
6. LIMITATION OF NOKIA'S LIABILITY
This Warranty is your sole and exclusive remedy against Nokia and
Nokia's sole and exclusive liability with respect to defect and damage
in your Product. This Warranty replaces all other Nokia warranties and
liabilities, whether oral, written, (non-mandatory) statutory,
contractual, in tort, or otherwise, including, without limitation, and
where permitted by applicable law, any implied conditions, warranties,
or other terms as to satisfactory quality or fitness for a particular
purpose. However, this Warranty shall neither exclude nor limit i) any
of your legal (statutory) rights under the applicable laws or ii) any of
your rights against the seller of the Product.
TO THE EXTENT PERMITTED BY APPLICABLE LAW(S), NOKIA SHALL
NOT UNDER ANY CIRCUMSTANCES BE LIABLE, EITHER EXPRESSLY OR
IMPLICITLY, FOR ANY DAMAGES OR LOSSES OF ANY KIND
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WHATSOEVER RESULTING FROM LOSS OF, DAMAGE TO, OR
CORRUPTION OF, CONTENT OR DATA OR THE RECREATION OR
TRANSFER THEREOF EVEN IF SUCH LOSS, DAMAGE, OR CORRUPTION
WAS A RESULT OF A DEFECT IN YOUR PRODUCT AND FOR ANY LOSS
OF PROFIT, PRODUCTS OR FUNCTIONALITY, BUSINESS, CONTRACTS,
REVENUES OR ANTICIPATED SAVINGS, INCREASED COSTS OR
EXPENSES, OR FOR ANY INDIRECT, CONSEQUENTIAL OR SPECIAL
LOSS OR DAMAGE. NOKIA’S LIABILITY SHALL BE LIMITED TO THE
PURCHASE VALUE OF YOUR PRODUCT. The limitations in this clause
6 shall not apply in case of Nokia’s gross negligence or intentional
misconduct or in case of death or personal injury resulting from
Nokia’s proven negligence.
Please note that you should always back up all data and content
(including, without limitation, any license numbers and activation
codes) stored on your Product before taking your Product in for
service since service activities will erase all data from your Product.
United States: Nokia Inc., 200 South Mathilda, Sunnyvale, California
94086
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