Microsoft RM-1135 GSM Cellular Device User Manual 08

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Date Submitted	2015-07-06 00:00:00
Date Available	2015-07-06 00:00:00
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Quick Guide
Nokia 105
9264938 Issue 1.1 EN-US
RM-1135
For your safety
We invite you to read the instructions on this guide before using the
device.
TURN OFF IN RESTRICTED AREAS
Turn the device off when mobile phone use is not allowed or
when it may cause interference or danger, for example, in
aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the
vehicle while driving. Your first consideration while driving
should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which
could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved
by Microsoft Mobile for use with this device. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the speakerphone is in use.
SAR
This device meets RF exposure guidelines when used either in
the normal use position against the ear or when positioned at
least 5/8 inch (1.5 centimeters) away from the body. The specific
maximum SAR values can be found in the Certification Information
(SAR) section of this user guide. For more information, go to www.sartick.com.
When a carry case, belt clip or other form of device holder is used for
body-worn operation, it should not contain metal and should provide
at least the above-stated separation distance from the body. Note
that mobile devices may be transmitting even if you are not making
a voice call.
Get started
Keys and parts
Earpiece
Selection keys
End/Power key
Microphone
Call key
Scroll key
Antenna area
8
10
11
Speakerphone
Headset connector (3.5 mm)
Flashlight
Charger connector
To lock the keys, press
, and quickly select Lock.
To unlock the keys, press
, and select Unlock.
Avoid touching the antenna area while the antenna is
in use. Contact with antennas affects the
communication quality and may reduce battery life
due to higher power level during operation.
Do not connect to products that create an output
signal, as this may damage the device. Do not connect
any voltage source to the audio connector. If you
connect an external device or headset, other than
those approved for use with this device, to the audio
connector, pay special attention to volume levels.
Parts of the device are magnetic. Metallic materials
may be attracted to the device. Do not place credit
cards or other magnetic storage media near the
device, because information stored on them may be
erased.
Some of the accessories mentioned in this user guide,
such as charger, headset, or data cable, may be sold
separately.
Note: You can set the phone to ask for a security
code. The pre-set code is 12345, but you can
change it to protect your privacy and personal
data. Note, however, that when you change the
code, you need to remember the new code, as
Microsoft Mobile is not able to open or bypass it.
Insert the SIM card and battery
Important: This device is designed to be used
with a standard SIM card (see figure) only. Use of
incompatible SIM cards may damage the card or
the device, and may corrupt data stored on the
card. Please consult your mobile operator for the
use of a SIM card that has a mini-UICC cutout.
Note: Turn the device off and disconnect the
charger and any other device before removing
any covers. Avoid touching electronic
components while changing any covers. Always
store and use the device with any covers
attached.
1. Press the back cover with your thumb, carefully lift
the bottom edge of the back cover with your fingers,
and remove the cover.
2. If the battery is in the phone, lift it out.
3. Slide the SIM in with the contact area face down.
4. Line up the battery contacts, and put the battery
in.
5. Replace the back cover.
Remove the SIM card
Open the back cover, remove the battery, press the
release spring, and slide the SIM out.
Turn your phone on
Press and hold the power key.
Charge the battery
1. Plug the charger into a wall outlet.
2. Connect the charger to the phone. When done,
unplug the charger from the phone, then from the
wall outlet.
If the battery is completely discharged, it may take
several minutes before the charging indicator is
displayed.
Basics
Explore your phone
• To see the apps and features of your phone, select
Menu.
• To go to an app or feature, press the scroll key up,
down, left, or right.
• To open an app or select a feature, select Select.
• To go back to the previous view, select Back.
• To go back to the home screen, press the end key.
• To use the flashlight, on the home screen, quickly
scroll up twice. To turn it off, scroll up once. Do not
shine the light in anyone’s eyes.
People & messaging
Make a call
1. Type in the phone number.
To type in the + character, used for international calls,
press * twice.
The + character only works from abroad. The +
character may not work in all regions. In this case,
enter the international access code directly.
2. Press
3. To end the call, press
Answer a call
Press
Save a name and phone number
1. Select Menu > Contacts > Add contact.
2. Select where to save the contact.
3. Write the name, and type in the number.
Send and receive messages
1. Select Menu > Messages.
2. Select Create message, and write your message.
3. Select Opt. > Send. Type in a phone number, or
select Find and a recipient from your contacts list.
You can send text messages that are longer than the
character limit for a single message. Longer
messages are sent as two or more messages. Your
service provider may charge accordingly. Characters
with accents, other marks, or some language options,
take more space, and limit the number of characters
that can be sent in a single message.
Read a message
On the lock screen, select Read.
Phone management
Remove private content from your phone
When removing private content from your phone, pay
attention to whether you are removing content from
the phone memory or the SIM card.
1. To remove messages, select Menu > Messages >
Delete messages. Go to the folder you want to empty,
and select All or All read. To remove all messages
from your phone, empty all the folders separately.
2. To remove contacts, select Menu > Contacts >
Delete > Delete all and the location.
3. To remove call information, select Menu > Call
log > Delete recent call lists > All.
4. Check that all your personal content has been
removed.
Restore the original settings
To reset your phone to its original settings and to
remove all your data, on the home screen, type in
*#7370#.
After-sales policy
If you need assistance after you've bought your
phone, contact the store where you bought it for help
and advice. Keep your receipt as proof of purchase
for warranty purposes.
Authorized repair centers
Find the answers to technical questions related to
your device, and the nearest authorized repair center
addresses at www.microsoft.com/mobile/support/.
For the list of Mexico Repair Centers, see the leaflet
attached to this sales package.
For tips and instructions on how to take care of your
device, see your device user guide.
Find your model number and serial number (IMEI)
If you need to contact your care point or your service
provider, you may need info such as the model
number and the serial number (IMEI). To see the
model number, dial *#0000#. To see the serial
number, dial *#06#.
You can also find the info on your phone label, which
is located under the battery.
Product and safety info
For information on Microsoft Mobile Service terms and Privacy policy,
go to www.microsoft.com/mobile/privacypolicy.
For the online user guide, even more info, and troubleshooting help,
go to www.microsoft.com/mobile/support/.
Network services and costs
You can only use your device on the GSM 850, 1900 MHz networks.
You need a subscription with a service provider.
You may also need to subscribe to some features.
Emergency calls
Important: Connections in all conditions cannot be guaranteed.
Never rely solely on any wireless phone for essential
communications like medical emergencies.
Before making the call:
• Switch the phone on.
• If the phone keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. Press the end key repeatedly, until the home screen is shown.
2. Enter the official emergency number for your present location.
Emergency call numbers vary by location.
3. Press the call key.
4. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
10
You may also need to do the following:
• Put a SIM card in the phone.
• If your phone asks for a PIN code, type in the official emergency
number for your present location, and press the call key.
• Switch off the restrictions in your phone, such as call restriction,
fixed dialing, or closed user group.
• To make an emergency call during the first start-up, select Opt. >
Make emerg. call.
Take care of your device
Handle your device, battery, charger and accessories with care. The
following suggestions help you keep your device operational.
• Keep the device dry. Precipitation, humidity, and all types of liquids
or moisture can contain minerals that corrode electronic circuits. If
your device gets wet, remove the battery, and let the device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures
may damage the device or battery.
• Do not store the device in cold temperatures. When the device
warms to its normal temperature, moisture can form inside the device
and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorized modifications may damage the device and violate
regulations governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough
handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• For optimal performance, switch the device off and remove the
battery from time to time.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate
places, such as your device, memory card, or computer, or write down
important information.
Recycle
When this device has reached the end of its working life, all of its
materials can be recovered as materials and energy. For info on how
11
to recycle your old products and where to find collection sites, go to
www.microsoft.com/mobile/recycle, or call the Contact Center.
Recycle packaging and user guides at your local recycling scheme.
When you cooperate and deliver all these materials to one of the
available collection sites, you contribute in helping the environment
and help to ensure the health of future generations.
All electrical and electronic products and batteries may contain
recycleable metals and other potentially hazardous substances and
must be taken to their respective collection sites at the end of their
working life. Under no circumstances should you break open a battery
or other related materials. Do not dispose of these products as
unsorted municipal garbage, as this may cause contamination of the
environment or risks to human health. All Nokia products are in
compliance to the applicable industry international production
standards and to all requirements defined by the competent
government agencies. For more info on the environmental attributes
of your device, see www.microsoft.com/mobile/ecoprofile (in
English).
For additional product support info, see the warranty and reference
leaflet included with your Nokia device.
Battery and charger information
Use your device only with an original BL-5CB rechargeable battery.
Charge your device with AC-18 charger. Charger plug type may vary.
Microsoft Mobile may make additional battery or charger models
available for this device.
Battery and charger safety
Always switch the device off and unplug the charger before removing
the battery. To unplug a charger or an accessory, hold and pull the
plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 59°F and 77°F (15°C and 25°C) for
optimal performance. Extreme temperatures reduce the capacity and
lifetime of the battery. A device with a hot or cold battery may not
work temporarily.
Accidental short-circuiting can happen when a metallic object touches
the metal strips on the battery. This may damage the battery or the
other object.
12
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
garbage.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediately flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service center or your phone dealer
before continuing to use it. Never use a damaged battery or charger.
Only use the charger indoors. Do not charge your device during a
lightning storm.
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 6 inches (15.3
centimeters) between a wireless device and the medical device.
Persons who have such devices should:
• Always keep the wireless device more than 6 inches (15.3
centimeters) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Turn the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
13
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Microsoft Mobile is committed to making mobile phones easy to use
for all individuals, including those with disabilities. For more
information, visit aka.ms/phoneaccessibility (in English).
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with some hearing aids.
Nickel
The surface of this device is nickel-free.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more information, check
with the manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Potentially explosive environments
Turn your device off in potentially explosive environments, such as
near gas station pumps. Sparks may cause an explosion or fire
resulting in injury or death. Note restrictions in areas with fuel;
chemical plants; or where blasting operations are in progress. Areas
with a potentially explosive environment may not be clearly marked.
These usually are areas where you are advised to turn your engine off,
below deck on boats, chemical transfer or storage facilities, and
where the air contains chemicals or particles. Check with the
manufacturers of vehicles using liquefied petroleum gas (such as
propane or butane) if this device can be safely used in their vicinity.
14
Certification information (SAR)
This mobile device meets international guidelines for exposure to
radio waves.
Your cellular phone is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended
to assure the protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
Maximum SAR value
Frequency bands
used when
Maximum SAR value
was recorded
When held against
the head
0.73 W/kg over 10g
GSM 850
When operated at a
separation distance
of 5/8 inch (1.5
centimeters) from
the body
0.37 W/kg over 10g
GSM 850
Your mobile device is also designed to meet the United States Federal
Communications Commission (FCC) guidelines. FCC ratings for your
device and more information on SAR can be found at
transition.fcc.gov/oet/rfsafety/sar.html.
This device meets RF exposure guidelines when used against the head
or when positioned at least 5/8 inch (1.5 centimeters) away from the
15
body. When a carry case, belt clip or other form of device holder is
used for body-worn operation, it should not contain metal and should
provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimize interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
changes could affect SAR values. The latest available SAR information
for this and other Nokia device models can be found at
sar.microsoft.com.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your exposure, they recommend you limit your usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
Care
To get warranty and technical support services (including guidance to
solve common problems), please contact Microsoft Mobile at
www.microsoft.com/mobile/support/.
If you cannot access Internet, please contact the retailer where you
bought your device. There you will find guidance on how to handle
your inquiry.
Electrical information of the device
This information applies only in Mexico.
Product
Mobile phone
Supplier
Microsoft Mobile
16
Model
RM-1135
Charger
AC-18U
The following electrical
characteristics apply for
Microsoft Mobile U chargers
only.
Input
100-240 Vca, 50-60 Hz, 60–300
mA
Output
5 Vcc, 350–1500 mA
Rechargeable battery supplier
Microsoft Mobile
Phone power consumption
3,7 Vcc
Copyrights and other notices
The availability of products, features, apps and services may vary by
region. Microsoft Mobile may, in its sole discretion, change, correct
or discontinue any of its services in whole or in part. For more
information, contact your dealer or your service provider. This device
may contain commodities, technology or software subject to export
laws and regulations from the US and other countries. Diversion
contrary to law is prohibited.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT
AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY,
RELIABILITY OR CONTENTS OF THIS DOCUMENT. MICROSOFT MOBILE
RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT
AT ANY TIME WITHOUT PRIOR NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER
NO CIRCUMSTANCES SHALL MICROSOFT MOBILE OR ANY OF ITS
LICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR
ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
17
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
Microsoft Mobile is prohibited. Microsoft Mobile operates a policy of
continuous development. MICROSOFT MOBILE RESERVES THE RIGHT
TO MAKE CHANGES AND IMPROVEMENTS TO ANY OF THE PRODUCTS
DESCRIBED IN THIS DOCUMENT WITHOUT PRIOR NOTICE.
Microsoft Mobile does not make any representations, provide a
warranty, or take any responsibility for the functionality, content, or
end-user support of third-party apps provided with your device. By
using an app, you acknowledge that the app is provided as is.
The availability of particular products, services and features may vary
by region. Please check with your local dealer for further details and
availability of language options.
FCC/MEXICO NOTICE
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
For more information, go to transition.fcc.gov/oet/rfsafety/rffaqs.html. Any changes or modifications not expressly approved by
Microsoft Mobile could void the user's authority to operate this
equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
18
TM © 2015 Microsoft Mobile. All rights reserved. Nokia is a registered
trademark of Nokia Corporation. Third party products/names may be
TMs of their respective owners.
This product includes open source software. For applicable copyright
and other notices, permissions, and acknowledgments, select
*#6774# on the home screen.
MANUFACTURER’S LIMITED
WARRANTY
1. GENERAL
Microsoft Mobile Oy (hereinafter “Manufacturer”), its affiliated
companies, in case of Mexico, Ventas de Celulares México, S.A. de C.V.,
a subsidiary of Microsoft Mobile Oy, (“Manufacturer") provides this
Manufacturer's Limited Warranty (“Warranty”) for the genuine
product (the “Product”), which has been released for sale in Latin
America (“Covered Countries”). Ventas de Celulares México, S.A. de
C.V. has its main offices at Guillermo Gonzáles Camarena Piso 14,
Colonia Lomas de Santa Fe, Deleg. Alvaro Obregón, C.P. 01210, México
D.F., México. The Warranty may be enforced at the Authorized Service
Centers identified herein.
This Warranty is distinct from any statutory rights under any
mandatory consumer protection laws of your country applicable to
you. It is intended to grant you specific, and as the case may be,
additional rights, within the limits of what is permissible under such
law, and does not limit the rights you may have under applicable
statutory product warrantee provisions. You may have other rights
based on local laws during or after the Warranty period. These rights
are not excluded by this Warranty.
2. WARRANTY
From the date the Product is sold to an end-user for the first time, as
evidenced by the original proof of purchase, Manufacturer warrants
the Product is free from defects in materials and workmanship
(“Defect”) as follows:
(i) Twelve (12) months for the main device;
(ii) Twelve (12) months for accessories sold separately or included in
the sales pack of the main device excluding batteries, covers, cables
and chargers; and
(iii) Six (6) months for all batteries, covers, cables and chargers,
19
unless otherwise specified in the Product user guide.
During the warranty period, Manufacturer will, in a reasonable time,
remedy the Defect free of charge by either repairing or replacing the
defective Product or the defective part of it at its option provided that
you have informed Manufacturer of the Defect before the warranty
period expires. When repairing or replacing your Product,
Manufacturer may use new or re-conditioned parts or products.
To the fullest extent permitted by applicable law, no repair or
replacement will renew or extend the warranty period. Original or
replacement parts or replacement Products provided under this
Warranty will be covered by this Warranty for the remainder of the
original warranty period or for sixty (60) days from the date of repair
or replacement, whichever is longer.
The Product or all parts of your Product that Manufacturer has
replaced shall become Manufacturer’s property.
Manufacturer does not warrant that software preinstalled by or on
behalf of Manufacturer in the Product (or subsequent updates and
upgrades) (together "Manufacturer software") will meet your
requirements, work in combination with any hardware or software not
provided by Manufacturer, is uninterrupted or error free or that errors
are correctable or will be corrected. For Manufacturer software
related errors, Manufacturer will make available the latest version of
the Manufacturer software for reinstallation on your Product or, if
that would not be possible, another remedy, which in Manufacturer’s
reasonable discretion, satisfactorily addresses the error. Some
Manufacturer software may be subject to separate license terms that
are available with the software or your local section of
www.microsoft.com/mobile.
Please always back up all data and content stored on your Product
before taking your Product in for service since service activities will
erase all data from your Product.
3. WHAT THIS WARRANTY DOES NOT COVER
Manufacturer does not provide any warranty for the following:
1 User guides;
2 Any (i) third party software, settings, content, data, or links installed
or downloaded onto your Product at any time, or (ii) Manufacturer and
third party services or enabling clients even if preinstalled by
Manufacturer (please read the terms and conditions that may
accompany the services as those will define your rights and
obligations);
20
3 Any (i) normal wear and tear, (ii) reduced charging capacity of the
battery resulting from its natural end of product life, or (iii) pixel
defects in your Product’s display that are within the scope of industry
standards;
4 SIM card and/or any cellular or other networks or system on which
your Product operates; or
5 Errors or damage caused by: (i) misuse or not using your Product in
accordance with the user guide, such as if the Product has been
exposed to moisture, to dampness or to extreme thermal or
environmental conditions or to rapid changes in such conditions, to
corrosion, to oxidation, to spillage of food or liquid or to influence
from chemical products, (ii) using your Product with, or connecting it
to, any product, accessory, software, or service not manufactured or
supplied by Manufacturer, (iii) any products combined with your
Product by a third party, (iv) damage or errors caused by hacking,
cracking, viruses, or other malware, or by unauthorized access to
services, accounts, computer systems or networks; or (v) other acts
beyond Manufacturer’s reasonable control.
This Warranty is not valid:
1 Outside the Covered Countries;
2 If your Product, or the software it runs on, has been (i) opened,
modified, or repaired without Manufacturer’s authorization, or (ii)
repaired with unauthorized spare parts;
3 If your Product's serial number, the mobile accessory date code, or
the IMEI number has been removed, erased, defaced, altered or if
these are illegible in any way;
4 If you have not installed the latest software updates that are publicly
available for your Product within a reasonable time of their release;
or
5 If you refuse to give possession of the Product to Manufacturer for
repair and investigation.
If this Warranty does not cover your Product or the issue based on
which it requires service, Manufacturer reserves the right to charge
for the repair or replacement of your Product, as well as a handling
fee.
4. LIMITATION OF MANUFACTURER'S LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW(S), MANUFACTURER
SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE, EITHER
EXPRESSLY OR IMPLIEDLY, FOR ANY
21
1 DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RESULTING FROM
OR RELATING TO LOSS OF, DAMAGE TO, OR CORRUPTION OF,
CONTENT OR DATA OR THE RECREATION OR TRANSFER THEREOF
EVEN IF SUCH LOSS, DAMAGE, OR CORRUPTION WAS A RESULT OF A
DEFECT IN YOUR PRODUCT; AND/OR
2 LOSS OF PROFIT, PRODUCTS OR FUNCTIONALITY, BUSINESS,
CONTRACTS, REVENUES OR ANTICIPATED SAVINGS, INCREASED
COSTS OR EXPENSES, OR FOR ANY INDIRECT, CONSEQUENTIAL OR
SPECIAL LOSS OR DAMAGE.
To the extent permitted by applicable law(s), Manufacturer’s liability
shall be limited to the purchase value of your Product.
The limitations in this clause 4 shall not apply in case of
Manufacturer’s negligence or intentional misconduct or in case of
death or personal injury resulting from Manufacturer’s proven
negligence.
5. OTHER IMPORTANT NOTICES
For further information on your Warranty, as well as information
needed to process your warranty queries, please visit
www.microsoft.com/mobile.
Please ensure your operator has removed any SIM-locks (or other
equivalent mechanisms that may lock your Product to a specific
network or operator) prior to delivering your Product for repair.
Your Product may contain country specific elements, including
software. The warranty services available in a particular country may
be limited to the Products and country specific elements available in
that country. Also, if your Product has been re-exported from its
original destination to another country, your Product may contain
country specific elements that are not considered a defect under this
Warranty even if it would not be operational.
22
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