Microsoft RM-845 GSM/WCDMA/LTE/CDMA cellular phone w/BT and WLAN User Manual Manual 2
Microsoft Mobile Oy GSM/WCDMA/LTE/CDMA cellular phone w/BT and WLAN Manual 2
Contents
- 1. Manual 1
- 2. Manual 2
Manual 2
Product Safety and Warranty Information
Nokia Lumia 822
9258178 Issue 1 EN
Product Safety and Warranty Info
3
Safety
Read these simple guidelines. Not follow-
ing them may be dangerous or illegal. For
further information, read the complete user
guide.
Switch o in Restricted Areas
Switch the device o when
mobile phone use is not allowed
or when it may cause interfer-
ence or danger, for example,
in aircraft, in hospitals or near
medical equipment, fuel, chemi-
cals, or blasting areas. Obey all
instructions in restricted areas.
Road Safety Comes First
Obey all local laws. Always keep
your hands free to operate the
vehicle while driving. Your rst
consideration while driving
should be road safety.
Interference
All wireless devices may be sus-
ceptible to interference, which
could aect performance.
Qualied Service
Only qualied personnel may
install or repair this product.
4
Batteries, Chargers, and other
Accessories
Use only batteries, chargers,
and other accessories approved
for use with this device. Do not
connect incompatible products.
Keep your Device dry
Your device is not water-resis-
tant. Keep it dry.
Glass Parts
The device screen is made of
glass. This glass can break if
the device is dropped on a hard
surface or receives a substan-
tial impact. If the glass breaks,
do not touch the glass parts of
the device or attempt to re-
move the broken glass from the
device. Stop using the device
until the glass is replaced by
qualied service personnel.
Protect your Hearing
To prevent possible hearing
damage, do not listen at high
volume levels for long periods.
Exercise caution when holding
your device near your ear while
the loudspeaker is in use.
Product Safety and Warranty Info
5
Antenna locations
Avoid touching the antenna area while the
antenna is in use. Contact with antennas
aects the communication quality and may
reduce battery life due to higher power
level during operation. Antenna areas are
highlighted.
6
Support
When you want to learn more about how to
use your product or you are unsure how your
phone should function, go to www.nokia.
com/support. If you have an issue, do one of
the following:
• Reboot your phone. Switch o the
phone, and remove the battery. After
about a minute, replace the battery, and
switch on the phone.
• Update your phone software.
• Restore the original factory settings.
• If your issue remains unsolved, contact
Nokia for repair options. Before sending
your phone for repair, always back up
your data, as all personal data in your
phone may be deleted.
For additional product support information,
see the Quick Refernce Guide included with
your Nokia device. The full list of Terms and
Conditons and the user guide are available
at www.nokia.com/support.
Warranty and Services
Nokia Careline
The Nokia Careline provides product sup-
port information including phone features,
settings for services such as email, and
guidance on accessing repair support. Our
representatives are ready to answer your
Product Safety and Warranty Info
7
questions and guide you in using Nokia
products and services.
Nokia Careline can help you with the follow-
ing:
• Nokia original phones, products, and
accessories
• Phone software and applications
If you ever need to call Nokia Careline, you
will need to provide specic information
about your phone or accessory, so have it
with you when you call.
Nokia Careline, USA
Tel: 1-888-NOKIA-2U (1-888-665-4228)
Website: www.nokia.com/support
Nokia Careline, Canada
Tel: 1-888-22-NOKIA (1-888-226-6542)
Website: www.nokia.com/support
For TTY/TDD users only
1-800-24-NOKIA (1-800-246-6542)
Find your phone label
If you need to call Nokia Careline or your
service provider, you need specic informa-
tion listed on your phone label. The phone
label may be:
• Under the battery
8
• On the back cover
In phones with a nonremovable battery,this
information may be on the back of the phone
or on the top or bottom edge of the phone.
The label contains the model and serial num-
bers, as well as other important information
about your phone.
To help Nokia Care promptly answer your
questions, have the following information
available before contacting Care services:
• The phone or accessory in question
• Phone model number
• International mobile equipment identity
(IMEI), electronic serial number (ESN), or
Mobile Equipment Identier (MEID)
• Your zip code
Product and safety information
Feature-specic instructions
This device is able to communicate with
Microsoft Exchange ActiveSync enabled
servers. The provision of this device to you
does not grant you, and you do not receive,
any rights under any Microsoft intellectual
property with respect to any server software,
or server device, that is accessed using this
device or with respect to use of Microsoft
Exchange ActiveSync apart from this device.
The personal unblocking key (PUK) code and
the universal personal unblocking key (UPUK)
code (8 digits) are required to change a
blocked PIN code and UPIN code, respec-
Product Safety and Warranty Info
9
tively. The PUK2 code (8 digits) is required
to change a blocked PIN2 code. These codes
are not supplied with the SIM card. Contact
your local service provider for the codes.
Important:
This device is designed to be used with
a mini-UICC SIM card, also known as a
micro-SIM card only. A micro-SIM card is
smaller than the standard SIM card. Use of
incompatible SIM cards may damage the card
or the device, and may corrupt data stored
on the card.
Important:
Use encryption to increase the security of
your Wi-Fi connection. Using encryption re-
duces the risk of others accessing your data.
Note:
Using WLAN may be restricted in some coun-
tries. For example, in the EU, you are only
allowed to use 5150-5350 MHz WLAN
indoors, and in the USA and Canada, you are
only allowed to use 5.15 -5.25 GHz WLAN
indoors. For more information, contact
your local authorities.
10
The availability and quality of GPS signals
may be aected by your location, satel-
lite positions, buildings, natural obstacles,
weather conditions, and adjustments to GPS
satellites made by the United States govern-
ment. GPS signals may not be available
inside buildings or underground.
Do not use GPS for precise location mea-
surement, and never rely solely on the loca-
tion information provided by GPS and cellular
networks.
You can send text messages that are longer
than the character limit for a single message.
Longer messages are sent as two or more
messages. Your service provider may charge
accordingly.
Characters with accents, other marks, or
some language options, take more space,
limiting the number of characters that can
be sent in a single message.
Note:
If you run out of battery during download,
the downloaded data may be lost.
Your service provider may have requested
that certain features be disabled or not
activated in your device. If so, these features
will not appear on your device menu. Your
device may also have customized items such
as menu names, menu order, and icons.
Product Safety and Warranty Info
11
Network services and costs
Your device is approved for use on the CDMA
800,1900; WCDMA 850, 900, 1900, 2100;
LTE band 13 (700Mhz); and GSM/EDGE 850,
900, 1800, 1900 MHz networks. To use
the device, you need a subscription with a
service provider. Using network services and
downloading content to your device requires
a network connection and may result in data
trac costs. Some product features require
support from the network, and you may
need to subscribe to them.
Take care of your device
Handle your device, battery, charger and
accessories with care. The following sug-
gestions help you protect your warranty
coverage.
• Keep the device dry. Precipitation,
humidity, and all types of liquids or mois-
ture can contain minerals that corrode
electronic circuits. If your device gets
wet, remove the battery, and allow the
device to dry.
• Do not use or store the device in dusty
or dirty areas. Moving parts and elec-
tronic components can be damaged.
• Do not store the device in high tempera-
tures. High temperatures can shorten the
12
life of the device,damage the battery,
and warp or melt plastics.
• Do not store the device in cold tem-
peratures. When the device warms to its
normal temperature, moisture can form
inside the device and damage electronic
circuits.
• Do not attempt to open the device other
than as instructed in the user guide.
• Unauthorized modications may dam-
age the device and violate regulations
governing radio devices.
• Do not drop, knock, or shake the device.
Rough handling can break internal circuit
boards and mechanics. If you believe the
battery or charger is damaged, take it
to a service centre for inspection before
continuing to use it.
• Only use a soft, clean, dry cloth to clean
the surface of the device.
• Do not paint the device. Paint can clog
moving parts and prevent proper opera-
tion.
• Switch o the device and remove the
battery from time to time for optimum
performance.
• Keep your device away from magnets or
magnetic elds.
• To keep your important data safe, store
it in at least two separate places, such as
your device, memory card, or computer,
or write down important information.
During extended operation, the device may
Product Safety and Warranty Info
13
feel warm. In most cases, this is normal.
If you suspect the device is not working
properly, take it to the nearest authorized
service facility.
About Digital Rights Management
When using this device, obey all laws and
respect local customs, privacy and legitimate
rights of others, including copyrights.
Copyright protection may prevent you from
copying, modifying, or transferring pictures,
music, and other content.
Content owners may use dierent types of
digital rights management (DRM) technolo-
gies to protect their intellectual property,
including copyrights. This device uses vari-
ous types of DRM software to access DRM-
protected content. With this device you can
access content protected with PlayReady and
WMDRM 10. If certain DRM software fails to
protect the content, content owners may ask
that such DRM software’s ability to access
new DRM-protected content be revoked.
Revocation may also prevent renewal of such
DRM-protected content already in your de-
vice. Revocation of such DRM software does
not aect the use of content protected with
other types of DRM or the use of non-DRM-
protected content.
Digital rights management (DRM) protected
content comes with an associated licence
that denes your rights to use the content.
If your device has WMDRM-protected con-
tent, both the licences and the content are
14
lost if the device memory is formatted. You
may also lose the licences and the content if
the les on your device become corrupted.
Losing the licences or the content may limit
your ability to use the same content on your
device again. For more information, contact
your service provider.
Batteries and chargers
Battery and charger information
Your device is intended for use with a BP-
4W rechargeable battery. Nokia may make
additional battery models available for this
device. Always use original Nokia batteries.
This device is intended for use when sup-
plied with power from the following chargers:
AC-50U and CA-190CD. The exact Nokia
charger model number may vary depending
on the plug type, identied by E, X, AR, U, A,
C, K, or B.
The battery can be charged and discharged
hundreds of times, but it will eventually wear
out. When the talk and standby times are
noticeably shorter than normal, replace the
battery.
Battery safety
Always switch the device o and disconnect
the charger before removing the battery.
Then you unplug a charger or an accessory,
hold and pull the plug, not the cord.
This phone shall only be connected to CTIA
certied adapters, products that bear the
USB-IF logo or products that have
completed the USB-IF compliance program.
Product Safety and Warranty Info
15
When your charger is not in use, unplug it
from the electrical plug and the device. Do
not leave a fully charged battery connected
to a charger, as overcharging may shorten
the battery’s lifetime. If left unused, a fully
charged battery will lose its charge over
time.
Always keep the battery between 15°C and
25°C (59°F and 77°F). Extreme temperatures
reduce the capacity and lifetime of the bat-
tery. A device with a hot or cold battery may
not work temporarily.
Accidental short-circuiting can happen when
a metallic object touches the metal strips
on the battery, for example, if you carry a
spare battery in your pocket. Short-circuiting
may damage the battery or the connecting
object.
Do not dispose of batteries in a re as they
may explode. Dispose of batteries according
to local regulations. Recycle when possible.
Do not dispose as household waste.
Do not dismantle, cut, open, crush, bend,
puncture, or shred cells or batteries. If a
battery leaks, do not let battery liquid touch
skin or eyes. If this happens, immediately
ush the aected areas with water, or seek
medical help.
Do not modify, remanufacture, attempt to
insert foreign objects into the battery, or im-
merse or expose it to water or other liquids.
Batteries may explode if damaged.
Use the battery and charger for their intend-
ed purposes only. Only use battery with a
16
Additional safety information
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength. You
may also need to do the following:
• Insert a SIM card, if supported by your
device.
• Deactivate call restrictions you have
activated for your phone, such as call
barring, xed dialling, or closed user
group.
• Make sure airplane mode is not switched
on.
• If the phone screen and keys are locked,
unlock them.
3. Press .
4. Select .
5. Select
charging system that has been qualified
with the system per CTIA Certification
Requirements for Battery System Compl-
iance to IEEE 1725. Replace the battery only
with another battery that has been qualified
with the system per this standard, IEEE-Std-
1725. Use of unqualified battery or charger
may present risk of fire, explosion, leakage
or other hazard, and may invalidate any
approval or warranty. If you believe the
battery or charger is damaged, take it to a
service center for inspection before
continuing to use it. Never use a damaged
battery or charger. Only use the charger
indoors.
Product Safety and Warranty Info
17
as possible. Do not end the call until given
permission to do so.
Important:
Activate both cellular and internet calls,
if your phone supports internet calls. The
phone may attempt to make emergency calls
both through cellular networks and through
your internet call service provider. Connec-
tions in all conditions cannot be guaranteed.
Never rely solely on any wireless phone
for essential communications like medical
emergencies.
Small children
Your device and its accessories are not toys.
They may contain small parts. Keep them out
of the reach of small children.
Medical devices
Operation of radio transmitting equipment,
including wireless phones, may interfere
with the function of inadequately protected
medical devices. Consult a physician or the
manufacturer of the medical device to deter-
mine whether they are adequately shielded
from external radio frequency energy.
vary by location.
6. Select call.
Give the necessary information as accurately
Enter the ocial emergency number for your
present location. Emergency call numbers
Enter the ocial emergency number for your
present location. Emergency call numbers
Enter the ocial emergency number for your
present location. Emergency call numbers
18
Implanted medical devices
Manufacturers of medical devices recom-
mend a minimum separation of 15.3 centi-
meters (6 inches) between a wireless device
and an implanted medical device, such as a
pacemaker or implanted cardioverter de-
brillator, to avoid potential interference with
the medical device. Persons who have such
devices should:
• Always keep the wireless device more
than 15.3 centimeters (6 inches) from
the medical device.
• Not carry the wireless device in a breast
pocket.
• Hold the wireless device to the ear op-
posite the medical device.
• Turn the wireless device o if there is any
reason to suspect that interference is
taking place.
• Follow the manufacturer directions for
the implanted medical device.
If you have any questions about using your
wireless device with an implanted medical
device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones
easy to use for all individuals, including those
with disabilities. For more information, visit
the Nokia website at www.nokiaaccessibility.
com.
Product Safety and Warranty Info
19
Some wireless devices may interfere with
some hearing aids.
Warning:
When you use the headset, your ability to
hear outside sounds may be aected. Do
not use the headset where it can endanger
your safety.
Your mobile device complies with FCC rules
governing hearing aid compatibility. These
rules require an M3 microphone or higher.
The M value of your device microphone is
marked on the device sales package. To
determine the M-rating of your hearing aid
and compatibility with this device, consult
your hearing health professional. For more
information about accessibility, see www.
nokiaaccessibility.com. To use a telecoil-
equipped hearing aid with this device, acti-
vate the hearing aid (T switch) and the device
telecoil. The sound quality depends on the
type of your hearing aid.
Warning:
For hearing aid compatibility, you must turn
o the Bluetooth connectivity.
Hearing
20
This device has been tested and rated for
use with hearing aids for some of the wire-
less technologies that it uses. However,
there may be some newer wireless technolo-
gies used in this device that have not been
tested yet for use with hearing aids. It is
important to try the dierent features of this
device thoroughly and in dierent locations,
using your hearing aid or cochlear implant, to
determine whether you hear any interfering
noise. Consult your service provider about
its return and exchange policies and for
information on hearing aid compatibility.
Operating environment
This device meets radio frequency exposure
guidelines in the normal use position at the
ear or at least 1.0 centimeter (3/8 inch) away
from the body. Any carry case, belt clip, or
holder for body-worn operation should not
contain metal and should position the device
the above-stated distance from your body.
To send data les or messages requires a
quality connection to the network. Data les
or messages may be delayed until such a
connection is available. Follow the separation
distance instructions until the transmission
is completed.
Vehicles
Radio signals may aect improperly installed
or inadequately shielded electronic systems
Product Safety and Warranty Info
21
in motor vehicles such as electronic fuel
injection, electronic anti lock braking, elec-
tronic speed control, and air bag systems.
For more information, check with the manu-
facturer of your vehicle or its equipment.
Only qualied personnel should install the
device in a vehicle.
Faulty installation or service may be danger-
ous and may invalidate your warranty. Check
regularly that all wireless device equipment
in your vehicle is mounted and operating
properly. Do not store or carry ammable
liquids, gases, or explosive materials in the
same compartment as the device, its parts,
or accessories. Remember that air bags
inate with great force. Do not place your
device or accessories in the air bag deploy-
ment area.
Potentially explosive environments
Switch o your device in any area with a po-
tentially explosive atmosphere, for example
near gas pumps at service stations. Sparks
in such areas could cause an explosion or re
resulting in bodily injury or death. Observe
restrictions in fuel service stations, storage,
and distribution areas; chemical plants; or
where blasting operations are in progress.
Areas with a potentially explosive atmo-
sphere are often, but not always, clearly
marked. They include areas where you would
be advised to turn o your vehicle engine,
below deck on boats, chemical transfer or
storage facilities and where the air contains
chemicals or particles such as grain, dust, or
22
metal powders. You should check with the
manufacturers of vehicles using liqueed
petroleum gas (such as propane or butane)
to determine if this device can be safely used
in their vicinity.
Certication information (SAR)
This mobile device meets guidelines for expo-
sure to radio waves.
Your mobile device is a radio transmitter and
receiver. It is designed not to exceed the
limits for exposure to radio waves recom-
mended by international guidelines. These
guidelines were developed by the inde-
pendent scientic organization ICNIRP and
include safety margins designed to assure
the protection of all persons, regardless of
age and health.
The exposure guidelines for mobile devices
employ a unit of measurement known as
the Specic Absorption Rate or SAR. The
SAR limit stated in the ICNIRP guidelines is
2.0 watts/kilogram (W/kg) averaged over 10
grams of tissue. Tests for SAR are conducted
using standard operating positions with the
device transmitting at its highest certied
power level in all tested frequency bands.
The actual SAR level of an operating device
can be below the maximum value because
the device is designed to use only the power
required to reach the network. That amount
changes depending on a number of factors
such as how close you are to a network base
station.
Product Safety and Warranty Info
23
Use of device accessories may result in
dierent SAR values. SAR values may vary
depending on national reporting and testing
requirements and the network band. Ad-
ditional SAR information may be provided
under product information at www.nokia.
com.
Your mobile device is also designed to meet
the requirements for exposure to radio
waves established by the Federal Commu-
nications Commission (USA) and Industry
Canada.
Message from the FDA
The U.S. Food and Drug Administration (FDA)
provides the following consumer information
about wireless phones.
See http://www.fda.gov/cellphones for
updated information.
Do wireless phones pose a health hazard?
The available scientic evidence does not
show that any health problems are associ-
ated with using wireless phones. There is
no proof, however, that wireless phones are
The highest SAR value under the ICNIRP
guidelines for use of the device at the ear is
0.79 W/kg.
These requirements set a SAR limit of 1.6 W/
kg averaged over one gram of tissue. The
highest SAR value reported under this stan-
dard during product certication for use at
the ear is 1.23 W/kg and when properly worn
on the body is 1.03 W/kg.
24
absolutely safe. Wireless phones emit low
levels of radio frequency energy (RF) in the
microwave range while being used. They
also emit very low levels of RF when in the
stand-by mode. Whereas high levels of RF
can produce health eects (by heating tis-
sue), exposure to low level RF that does not
produce heating eects causes no known
adverse health eects. Many studies of low
level RF exposures have not found any bio-
logical eects. Some studies have suggested
that some biological eects may occur, but
such ndings have not been conrmed by
additional research. In some cases, other re-
searchers have had diculty in reproducing
those studies, or in determining the reasons
for inconsistent results.
What is the FDA’s role concerning the safety
of wireless phones?
Under the law, FDA does not review the
safety of radiation emitting consumer prod-
ucts such as wireless phones before they can
be sold, as it does with new drugs or medical
devices. However, the agency has authority
to take action if wireless phones are shown
to emit radio frequency energy (RF) at a
level that is hazardous to the user. In such a
case, FDA could require the manufacturers of
wireless phones to notify users of the health
hazard and to repair, replace or recall the
phones so that the hazard no longer exists.
Although the existing scientic data do not
justify FDA regulatory actions, FDA has urged
the wireless phone industry to take a number
of steps, including the following:
Product Safety and Warranty Info
25
• Support needed research into possible
biological eects of RF of the type emit-
ted by wireless phones;
• Design wireless phones in a way that
minimizes any RF exposure to the user
that is not necessary for device function;
• Cooperate in providing users of wire-
less phones with the best possible
information on possible eects of
wireless phone use on human health.
FDA belongs to an interagency working
group of the federal agencies that have
responsibility for dierent aspects of RF
safety to ensure coordinated eorts at
the federal level.
The following agencies belong to this work-
ing group:
• National Institute for Occupational
Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Admin-
istration
• National Telecommunications and Infor-
mation Administration
The National Institutes of Health participates
in some interagency working group activities,
as well.
FDA shares regulatory responsibilities for
wireless phones with the Federal Communi-
cations Commission (FCC). All phones that
are sold in the United States must comply
26
with FCC safety guidelines that limit RF
exposure. FCC relies on FDA and other health
agencies for safety questions about wireless
phones.
FCC also regulates the base stations that the
wireless phone networks rely upon. While
these base stations operate at higher power
than do the wireless phones themselves, the
RF exposures that people get from these
base stations are typically thousands of
times lower than those they can get from
wireless phones. Base stations are thus not
the primary subject of the safety questions
discussed in this document.
What is the FDA doing to nd out more about
the possible health eects of wireless phone
RF?
FDA is working with the U.S. National Toxicol-
ogy Program and with groups of investiga-
tors around the world to ensure that high
priority animal studies are conducted to
address important questions about the ef-
fects of exposure to radio frequency energy
(RF). FDA has been a leading participant in
the World Health Organization International
Electromagnetic Fields (EMF) Project since
its inception in 1996. An inuential result
of this work has been the development of a
detailed agenda of research needs that has
driven the establishment of new research
programs around the world. The Project has
also helped develop a series of public infor-
mation documents on EMF issues. FDA and
the Cellular Telecommunications & Internet
Association (CTIA) have a formal Coopera-
Product Safety and Warranty Info
27
tive Research and Development Agreement
(CRADA) to do research on wireless phone
safety. FDA provides the scientic oversight,
obtaining input from experts in govern-
ment, industry, and academic organizations.
CTIA-funded research is conducted through
contracts to independent investigators. The
initial research will include both laboratory
studies and studies of wireless phone users.
The CRADA will also include a broad assess-
ment of additional research needs in the
context of the latest research developments
around the world.
What steps can I take to reduce my exposure
to radio frequency energy from my wireless
phone?
If there is a risk from these products--and at
this point we do not know that there is--it is
probably very small. But if you are concerned
about avoiding even potential risks, you can
take a few simple steps to minimize your ex-
posure to radio frequency energy (RF). Since
time is a key factor in how much exposure
a person receives, reducing the amount of
time spent using a wireless phone will reduce
RF exposure.
If you must conduct extended conversations
by wireless phone every day, you could place
more distance between your body and the
source of the RF, since the exposure level
drops o dramatically with distance. For
example, you could use a headset and carry
the wireless phone away from your body or
28
use a wireless phone connected to a remote
antenna.
Again, the scientic data do not demon-
strate that wireless phones are harmful. But
if you are concerned about the RF exposure
from these products, you can use measures
like those described above to reduce your RF
exposure from wireless phone use.
What about children using wireless phones?
The scientic evidence does not show a
danger to users of wireless phones, including
children and teenagers. If you want to take
steps to lower exposure to radio frequency
energy (RF), the measures described above
would apply to children and teenagers using
wireless phones. Reducing the time of wire-
less phone use and increasing the distance
between the user and the RF source will
reduce RF exposure.
Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones
at all. For example, the government in the
United Kingdom distributed leaets contain-
ing such a recommendation in December
2000. They noted that no evidence exists
that using a wireless phone causes brain
tumors or other ill eects. Their recommen-
dation to limit wireless phone use by children
was strictly precautionary; it was not based
on scientic evidence that any health hazard
exists.
Do hands-free kits for wireless phones reduce
Product Safety and Warranty Info
29
risks from exposure to RF emissions?
Since there are no known risks from expo-
sure to RF emissions from wireless phones,
there is no reason to believe that hands-free
kits reduce risks. Hands-free kits can be
used with wireless phones for convenience
and comfort. These systems reduce the
absorption of RF energy in the head because
the phone, which is the source of the RF
emissions, will not be placed against the
head. On the other hand, if the phone is
mounted against the waist or other part of
the body during use, then that part of the
body will absorb more RF energy. Wireless
phones marketed in the U.S. are required
to meet safety requirements regardless of
whether they are used against the head or
against the body. Either conguration should
result in compliance with the safety limit.
Do wireless phone accessories that claim to
shield the head from RF radiation work?
Since there are no known risks from expo-
sure to RF emissions from wireless phones,
there is no reason to believe that accesso-
ries that claim to shield the head from those
emissions reduce risks. Some products that
claim to shield the user from RF absorption
use special phone cases, while others involve
nothing more than a metallic accessory
attached to the phone. Studies have shown
that these products generally do not work
as advertised. Unlike “handfree” kits, these
so-called “shields” may interfere with proper
operation of the phone. The phone may be
forced to boost its power to compensate,
30
leading to an increase in RF absorption. In
February 2002, the Federal trade Commis-
sion (FTC) charged two companies that sold
devices that claimed to protect wireless
phone users from radiation with making false
and unsubstantiated claims. According to
FTC, these defendants lacked a reasonable
basis to substantiate their claim.
How does the FCC Audit Cell Phone RF?
After FCC grants permission for a particular
cellular telephone to be marketed, FCC will
occasionally conduct “post-grant” testing to
determine whether production versions of
the phone are being produced to conform
with FCC regulatory requirements. The
manufacturer of a cell phone that does not
meet FCC’s regulatory requirements may be
required to remove the cell phone from use
and to refund the purchase price or provide
a replacement phone, and may be subject
to civil or criminal penalties. In addition, if
the cell phone presents a risk of injury to the
user, FDA may also take regulatory action.
The most important post-grant test, from
a consumer’s perspective, is testing of the
RF emissions of the phone. FCC measures
the Specic Absorption Rate (SAR) of the
phone, following a very rigorous testing
protocol. As is true for nearly any scientic
measurement, there is a possibility that
the test measurement may be less than or
greater than the actual RF emitted by the
phone. This dierence between the RF test
measurement and actual RF emission is
because test measurements are limited by
Product Safety and Warranty Info
31
instrument accuracy, because test measure-
ment and actual use environments are
dierent, and other variable factors. This
inherent variability is known as “measure-
ment uncertainty.” When FCC conducts
post-grant testing of a cell phone, FCC takes
into account any measurement uncertainty
to determine whether regulatory action is
appropriate. This approach ensures that
when FCC takes regulatory action, it will have
a sound, defensible scientic basis.
FDA scientic sta reviewed the methodol-
ogy used by FCC to measure cell phone RF,
and agreed it is an acceptable approach,
given our current understanding of the risks
presented by cellular phone RF emissions.
RF emissions from cellular phones have not
been shown to present a risk of injury to the
user when the measured SAR is less than
the safety limits set by FCC (an SAR of 1.6 w/
kg). Even in a case where the maximum mea-
surement uncertainty permitted by current
measurement standards was added to the
maximum permissible SAR, the resulting SAR
value would be well below any level known to
produce an acute eect. Consequently, FCC’s
approach with measurement uncertainty will
not result in consumers being exposed to
any known risk from the RF emitted by cel-
lular telephones.
FDA will continue to monitor studies and
literature reports concerning acute eects of
cell phone RF, and concerning chronic eects
of long-term exposure to cellular telephone
RF (that is, the risks from using a cell phone
32
for many years). If new information leads
FDA to believe that a change to FCC’s mea-
surement policy may be appropriate, FDA
will contact FCC and both agencies will work
together to develop a mutually acceptable
approach. Updated July 29, 2003
Message from the CTIA (The Wireless As-
sociation)
© 2006 Cellular Telecommunications &
Internet Association.
All Rights Reserved. 1400 16th Street, NW
Suite 600, Washington, DC 20036. Phone:
(202) 785-0081.
Safety is the most important call you will
ever make.
A Guide to Safe and Responsible Wireless
Phone Use While Driving
Wireless devices give consumers the
freedom to stay connected with family and
friends, to conduct business and to have
fun virtually anytime, anywhere. But, when
it comes to using wireless phones behind
the wheel, it’s important to remember that
safety always comes rst.
Drivers face many distractions in the car –
from eating and drinking to playing music or
talking with other passengers. The wireless
industry has worked closely with the public
safety community, to help educate drivers
on the range of distractions they face behind
the wheel as well as when it is appropriate
to place or receive a wireless phone call.
Product Safety and Warranty Info
33
Educational eorts that provide practical and
sound advice, rather than legislation, are the
best methods to truly aect driver behavior
in a positive way.
Through industry-sponsored public service
announcements and outreach, drivers are
reminded to, before reaching for the phone
while driving, ask themselves, “Is this call
necessary?” If it is necessary to use a wire-
less phone while driving, the wireless indus-
try encourages drivers to follow some basic
do’s and don’ts to ensure that a wireless
phone doesn’t become a distraction.
Your wireless phone can be your best travel-
ing partner – oering a lifeline in emergen-
cies, helping to locate directions and keeping
you connected with family and friends when
necessary. In fact, wireless phones are one
of the best safety tools drivers can have on
the road. Every day, more than 200,000 calls
are made from wireless phones to 911 or
other emergency services. That’s about 140
calls every minute. More Americans are using
their wireless phones to report emergencies,
to prevent crimes, and even to save lives.
But safety should be every driver’s top
priority. That means making good judgment
calls about when it’s appropriate to use
your wireless phone. It also means keeping
your eyes on the road and being cautious
and courteous of other drivers. Every state
has hazardous or inattentive riving laws to
discourage distracted driving – no matter
what the cause.
34
Driving Tips
If it is necessary to use a wireless device
while driving, the wireless industry encour-
ages drivers to follow some basic do’s and
don’ts to ensure that a wireless device
doesn’t become a distraction.
1. Get to know your wireless phone and its
features such as speed dial and redial.
2. Position your wireless phone within easy
reach.
3. Dial sensibly and assess the trac; if pos-
sible, place calls when you are not moving.
4. Let the person you are speaking with know
you are driving; if necessary, suspend the
call in heavy trac or hazardous weather
conditions.
5. Do not take notes or look up phone num-
bers while driving.
6. Use a hands-free device for convenience
and comfort.
7. Do not engage in stressful or emotional
conversations that might divert your atten-
tion from the road.
8. Dial 9-1-1 or other local emergency num-
bers to report serious emergencies — it’s
free from your wireless phone!
9. Use your wireless phone to help others in
emergencies.
10. Call roadside assistance or a special non-
emergency wireless number when necessary.
So, play it safe and remember, with wireless,
Product Safety and Warranty Info
35
safety is your call!
For more information, please call 1-888-
901-SAFE. For updates: http://www.ctia.org/
consumer_info/safety.
NOKIA MANUFACTURER’S LIMITED
WARRANTY FOR NOKIA WITH WINDOWS
PHONE
This Manufacturer’s Limited Warranty
(“Warranty”) is applicable only for authentic
Nokia products with Windows Phone sold
through Nokia authorized channels in the
United States of America.
1. GENERAL
Nokia Inc. (“Nokia”) provides this Warranty
for the Nokia product(s) included in the
original sales package (“Product”).
Your Product is a sophisticated electronic
device. Nokia strongly encourages you to
read and follow its user guide. Please also
note that your Product may contain parts,
which can be damaged if not handled very
carefully.
During the warranty period, Nokia or a
Nokia authorized service center will remedy
defects in materials and workmanship that
result in Product failure during normal usage
free of charge and in a commercially reason-
able time by either repairing or replacing
your Product at its option. If Nokia replaces
the Product, the replacement Product will be
subject to your rights set forth in this War-
ranty for the remaining warranty period of
36
the original product.
2. WARRANTY PERIOD
The warranty period starts when the Product
is sold to an end-user for the rst time. This
can be evidenced either by (i) the proof of
purchase issued by the rst retailer or (ii) the
date Your Product has rst been registered
by Nokia.
Nokia warrants the items in the sales pack
as follows:
(i) Twelve (12) months for the main device;
(ii) Twelve (12) months for the main device
battery and
accessories (i.e. chargers and headsets);
(iii) Three (3) months for the CD-ROM and
carrying cases.
No repair or replacement will renew or ex-
tend the warranty periods. However, original
or replacement parts or replacement Prod-
ucts provided under this Warranty will be
covered by this Warranty for the remainder
of the original warranty period or for ninety
(90) days from the date of repair or replace-
ment, whichever is longer.
3. HOW TO OBTAIN YOUR WARRANTY
SERVICE
If you suspect that your Product may require
service under this Warranty, please rst
visit www.nokia.com/support and follow
the instructions on how to troubleshoot the
suspected issue. You can also call the Nokia
Careline for assistance:
Product Safety and Warranty Info
37
Tel:
1-888-NOKIA-2U
(1-888-665-4228)
Web site:
www.nokia.com/support
For TTY/TDD users:
1-800-24-NOKIA
(1-800-246-6542)
If you contact the Nokia Careline or use
other available support, please have the fol-
lowing information readily available:
• Your name, address, telephone number,
Nokia user account details, and other
contact information;
• Your Product type, name, model number,
product code, and serial number, which
are available from the sales package of
your Product;
• Date and place of purchase, as well as
the name of the retailer from whom your
Product was rst purchased; and
• A short description of the issue aecting
your Product.
If you visit a Nokia authorized service center
for assistance under this Warranty, please
remember to bring along a copy of the origi-
nal proof of purchase.
You must inform Nokia or a Nokia authorized
service center of the issue aecting your
38
Product within a reasonable time from notic-
ing it and always before the applicable war-
ranty period expires (see section 2 above).
4. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide a warranty for the
following:
1. User guides;
2. Any third party software, settings, con-
tent, data, or links installed or downloaded
onto your Product at any time;
3. Nokia and third party services or enabling
clients (please read the terms and conditions
that may accompany the services to review
your applicable rights and obligations);
4. Normal wear and tear;
5. Reduced charging capacity of the battery,
which is a result of the natural end of life
process of batteries;
6. Defects or damage caused by: (a) misuse,
(b) exposure to abnormal conditions,
improper storage, exposure to moisture
or dampness, (b) not using your Product in
accordance with the user guide, (c) using
your Product with, or connecting it to, any
product, accessory, software, or service not
manufactured or supplied by Nokia, (d) any
products combined with your Product by a
third party, or (e) other acts beyond Nokia’s
reasonable control;
7. Damage caused by hacking, cracking,
viruses, or other malware, or by unauthor-
ized access to services, accounts, computer
systems or networks;
Product Safety and Warranty Info
39
8. Pixel defects in your Product’s display that
are within the scope of industry standards.
9. Loss or corruption of, or damage to, data
or the recreation or transfer thereof even
if such loss was a result of a defect in the
Product.
10. Nokia software. For the purposes of this
Warranty, all software (including updates
and upgrades) that Nokia has preinstalled
on the Product and which is necessary for
its normal operation is considered Nokia
software. Nokia does not warrant that any
Nokia software (including updates and
upgrades) provided with, in, or for your
Product will meet your requirements, work in
combination with any hardware or software
not provided by Nokia, that the operation of
Nokia software will be uninterrupted or error
free or that any defects in the software are
correctable or will be corrected.
Software (including updates and upgrades
to software) is provided “as is” and “as
available” without any express or implied
warranties or representations of any kind,
and Nokia disclaims any such warranties
and representations to the fullest extent
permitted by applicable law. Without limit-
ing the generality of the foregoing, NOKIA
EXPRESSLY DISCLAIMS ANY WARRANTIES OR
REPRESENTATIONS OF NON INFRINGEMENT,
FITNESS FOR A PARTICULAR PURPOSE OF
THE SOFTWARE (INCLUDING UPDATES AND
UPGRADES TO SOFTWARE), OR THAT THE
SOFTWARE (INCLUDING UPDATES AND UP-
GRADES TO SOFTWARE) IS ERROR FREE OR
40
ITS USE UNINTERRUPTED. For Nokia software
related defects, Nokia or a Nokia authorized
service center will make available the latest
version of the Nokia software for re-installa-
tion on your Product. Some Nokia software
may be subject to separate licence terms.
Please refer to www.nokia.com or the license
terms, which apply to the Nokia software, for
information on support that may be avail-
able for it. This Warranty is not valid if:
1. Your Product has been (a) opened, modi-
ed, or repaired without Nokia’s authoriza-
tion, or (b) repaired with unauthorized spare
parts. Unauthorized repair or replacement
of any Parts in the Product will, to the fullest
extent permitted under applicable law, void
this Warranty and any of your rights set forth
herein.
2. Your Product’s serial number, the mobile
accessory date code, or the IMEI number has
been re-moved, erased, defaced, altered or if
these are illegible in any way.
3. Your Product has been exposed to mois-
ture, to dampness or to extreme thermal
or environmental conditions or to rapid
changes in such conditions, to corrosion, to
oxidation, to spillage of food or liquid or to
inuence from chemical products.
4. The software your product runs on has
been modied.
5. OTHER IMPORTANT NOTICES
An independent operator provides the SIM
card and the cellular or other network or
system on which your Product operates.
Product Safety and Warranty Info
41
Therefore, Nokia does not assume any
responsibility for the operation, availability,
coverage, services, or range of the cellular or
other networks or systems.
Before Nokia or a Nokia authorized service
center can repair or replace your Product,
the operator may need to unlock the SIM-
lock or other lock that may lock your Product
to a specic network or operator. In these
situations, please rst contact your operator
and request it to unlock your Product.
All parts of your Product that Nokia has
replaced become Nokia’s property. When re-
pairing or replacing your Product, Nokia may
use new or re-conditioned parts or products.
If this Warranty does not cover your Product
or the issue based on which it requires ser-
vice, Nokia and its authorized service centers
reserve the right to charge for the repair or
replacement of your Product, as well as a
handling fee.
Your Product may contain country specic
elements, including software. The warranty
services available in a particular country may
be limited to the Products and country spe-
cic elements available in that country. Also,
if your Product has been re-exported from
its original destination to another country,
your Product may contain country specic
elements that are not considered a defect
under this Warranty even if they would not
be operational.
6. LIMITATION OF NOKIA’S LIABILITY
This Warranty is your sole and exclusive
42
remedy against Nokia and Nokia’s sole and
exclusive liability with respect to defect
and damage in your Product. This Warranty
replaces all other Nokia warranties and
liabilities, whether oral, written, (non-
mandatory) statutory, contractual, in tort,
or otherwise, including, without limitation,
and where permitted by applicable law,
any implied conditions,warranties, or other
terms as to satisfactory quality or tness for
a particular purpose. However, this Warranty
shall neither exclude nor limit i) any of your
legal (statutory) rights under the applicable
laws or ii) any of your rights against the seller
of the Product.
TO THE EXTENT PERMITTED BY APPLI-
CABLE LAW(S), NOKIA SHALL NOT UNDER
ANY CIRCUMSTANCES BE LIABLE, EITHER
EXPRESSLY OR IMPLICITLY, FOR ANY DAM-
AGES OR LOSSES OF ANY KIND WHATSOEVER
RESULTING FROM LOSS OF, DAMAGE TO, OR
CORRUPTION OF, CONTENT OR DATA OR THE
RECREATION OR TRANSFER THEREOF EVEN IF
SUCH LOSS, DAMAGE, OR CORRUPTION WAS
A RESULT OF A DEFECT IN YOUR PRODUCT
AND FOR ANY LOSS OF PROFIT, PRODUCTS
OR FUNCTIONALITY, BUSINESS, CONTRACTS,
REVENUES OR ANTICIPATED SAVINGS,
INCREASED COSTS OR EXPENSES, OR FOR
ANY INDIRECT, CONSEQUENTIAL OR SPECIAL
LOSS OR DAMAGE. NOKIA’S LIABILITY SHALL
BE LIMITED TO THE PURCHASE VALUE OF
YOUR PRODUCT. The limitations in this
clause 6 shall not apply in case of Nokia’s
gross negligence or intentional misconduct
or in case of death or personal injury result-
Product Safety and Warranty Info
43
ing from Nokia’s proven negligence.
Please note that you should always back up
all data and content (including, without limi-
tation, any licence numbers and activation
codes) stored on your Product before taking
your Product in for service since service ac-
tivities will erase all data from your Product.
Nokia Inc.
200 South Mathilda
Sunnyvale, California
94086
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares
that this RM-845 product is in compliance
with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
A copy of the Declaration of Conformity can
be found at http://www.nokia.com/global/
declaration.
© 2012 Nokia. All rights reserved.
Nokia, Nokia Care, and Nokia Connect-
ing People are trademarks or registered
trademarks of Nokia Corporation. Nokia tune
is a sound mark of Nokia Corporation. Other
product and company names mentioned
herein may be trademarks or tradenames of
their respective owners.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any use
of such marks by Nokia is under license.
44
This product is licensed under the MPEG-4
Visual Patent Portfolio License (i) for per-
sonal and noncommercial use in connection
with information which has been encoded i
compliance with the MPEG-4 Visual Standard
by a consumer engaged in a personal and
noncommercial activity and (ii) for use in
connection with MPEG-4 video provided by a
licensed video provider. No license is granted
or shall be implied for any other use. Ad-
ditional information, including that related to
promotional, internal, and commercial uses,
may be obtained from MPEG LA, LLC. See
http://www.mpegla.com.
© 2012 Microsoft Corporation. All rights
reserved. Microsoft, Windows, the Windows
logo, Xbox LIVE, Bing, and Microsoft Oce
are trademarks of the Microsoft group of
companies.
Reverse engineering of software in the
device is prohibited to the extent permitted
by applicable law. Insofar as this user guide
contains any limitations on Nokia’s represen-
tations, warranties, damages and liabilities,
such limitations shall likewise limit any
representations, warranties, damages and
liabilities of Nokia’s licensors. The software
in this device includes software licensed by
Nokia from Microsoft Corporation or its ali-
ates. To access the Windows Phone software
license terms, from the home screen, swipe
left, and select about. Please read the terms.
Please note that using the software, you
accept the terms. If you do not accept the
terms, do not use the device or software. In-
stead contact Nokia or the party from which
you purchased the device to determine its
return policy.
Product Safety and Warranty Info
45
FCC/INDUSTRY CANADA NOTICE
Issue 1/EN
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
TV technician for help.
This device complies with part 15 of the FCC
rules and Industry Canada license-exempt RSS
standard(s). Operation is subject to the
following two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause
undesired operation. Any changes or modi-
fications not expressly approved by Nokia
could void the user's authority to operate this
equipment.
Note: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful inter-
ference in a residential installation. This equip-
ment generates, uses and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guar- tee that interference
will not occur in a part- icular installation. If
this equipment does cause harmful inter-
ference to radio or television reception, which
can be deter- mined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of the
following measures: