Microsoft RM-979 GSM/WCDMA cellular device w/BT, BLE, WLAN User Manual User Guide

Microsoft Mobile Oy GSM/WCDMA cellular device w/BT, BLE, WLAN User Guide

User Guide

Nokia Lumia XXXWelcome to theNokia Lumia XXX2014-02-13 Issue 1.0 (draft) EN RM-979
Psst...This guide isn't all there is...There's a user guide in your phone – it's always with you,available when needed. On the start screen, swipe left, andtap Nokia Care.For the online user guide, even more info, andtroubleshooting help, go to www.nokia.com/support. Youcan also scan the code to go to the website. Tap NokiaCamera > > > > . Point the camera at the code,and tap the result.Check out the videos at www.youtube.com/NokiaSupportVideos.For info on Nokia Service terms and Privacy policy, go towww.nokia.com/privacy.First start-upYour new phone comes with great features that areinstalled when you start your phone for the first time.Allow some minutes while your phone sets up.2
Quick GuideNokia Lumia XXXContentsSafety 4Keys and parts 6Get started 8Try out the touch screen 11Get the basics 12Take your friends with you 13Help and tips 14Feature-specific information 15Find your model number and serialnumber (IMEI) 15Product and safety information 153
SafetyRead these simple guidelines. Not following them may bedangerous or illegal. For further info, read the completeuser guide.SWITCH OFF IN RESTRICTED AREASSwitch the device off when mobile phone use isnot allowed or when it may cause interferenceor danger, for example, in aircraft, in hospitalsor near medical equipment, fuel, chemicals, or blastingareas. Obey all instructions in restricted areas.ROAD SAFETY COMES FIRSTObey all local laws. Always keep your hands freeto operate the vehicle while driving. Your firstconsideration while driving should be roadsafety.INTERFERENCEAll wireless devices may be susceptible tointerference, which could affect performance.QUALIFIED SERVICEOnly qualified personnel may install or repairthis product.BATTERIES, CHARGERS, AND OTHERACCESSORIESUse only batteries, chargers, and otheraccessories approved by Nokia for use with thisdevice. Third-party chargers that comply withthe IEC/EN 62684 standard, and that can connect to yourdevice micro USB connector, may be compatible. Do notconnect incompatible products.KEEP YOUR DEVICE DRYYour device is not water-resistant. Keep it dry.GLASS PARTSThe device screen is made of glass. This glasscan break if the device is dropped on a hardsurface or receives a substantial impact. If the4
glass breaks, do not touch the glass parts of the device orattempt to remove the broken glass from the device. Stopusing the device until the glass is replaced by qualifiedservice personnel.PROTECT YOUR HEARINGTo prevent possible hearing damage, do notlisten at high volume levels for long periods.Exercise caution when holding your device nearyour ear while the loudspeaker is in use.SARThis device meets RF exposure guidelines whenused either in the normal use position againstthe ear or when positioned at least 1.5centimetres (5/8 inch) away from the body. Thespecific maximum SAR values can be found in theCertification Information (SAR) section of this user guide.For more info, go to www.sar-tick.com.When a carry case, belt clip or other form of device holderis used for body-worn operation, it should not containmetal and should provide at least the above-statedseparation distance from the body. Note that mobiledevices may be transmitting even if you are not making avoice call.5
Keys and parts1 Audio connector AHJ 3.5 mm2Earpiece3Volume keys4 Power/Lock key5Microphone6 Antenna area7Camera8 Loudspeaker9Micro-USB connector6
Some of the accessories mentioned in this userguide may be sold separately.7
Get startedBefore you start using your phone, remove theback cover to insert the micro-SIM cards (alsoknown as mini-UICC cards).Remove the back coverMake sure the phone is switched off.1. At the top corner of the phone, put your indexfinger in the seam between the screen frame andthe back cover. Do not use any sharp tools, asthey may damage the phone.2. Press the middle of the back cover, bend thecover open, and remove it.8
Insert the SIM and memory card1. If the battery is in, lift it out.2. Slide the micro-SIM card into the SIM slot withthe metal contact area down.3. If you have a second SIM card, push it into theSIM2 slot, until it locks into place.4. If you have a memory card, slide the card intothe memory card slot. Important: Your device uses a mini-UICC SIMcard, also known as a micro-SIM card. Use ofincompatible SIM cards, or use of SIM cardadapters, may damage the card or the device, andmay corrupt data stored on the card.9
Replace the battery and back cover1. Line up the battery contacts, and put thebattery in.2. Press the bottom edge of the back coveragainst the bottom edge of your phone, and snapthe cover into place.3. To switch your phone on, press and hold thepower key.Charge the batteryPlug a compatible charger into a wall outlet, andconnect the micro-USB end to your phone. Forbest performance, authentic Nokia USB chargersare recommended. You can also charge yourphone from a computer with a USB cable.If the battery is completely discharged, it mayneed to charge for up to 20 minutes before youcan use your phone. The charging indicator maynot be displayed in this time.10
Try out the touch screenTo use your phone, simply tap or tap and hold thetouch screen.SwipePlace a finger on the screen, and slide it in thedirection you want.Zoom in or outPlace two fingers on an item, such as a photo, andslide your fingers apart or together.Tap and hold to open a menuPlace your finger on an item, until the menuopens.11
Get the basicsMake a call1. Tap > , type in the phone number, and tapcall. With a dual SIM phone, select the SIM youwant to use. To type in the + character, used forinternational calls, tap and hold 0.The + character only works from abroad. The +character may not work in all regions. In this case,enter the international access code directly.2. To end the call, tap .Lock the keys and screenPress the power key briefly.To unlock, press the power key, and drag the lockscreen up.Switch between views and appsTo switch between the start screen and the appsmenu, simply swipe left or right.To switch between open apps, press and hold, and choose the app you want. To close an app,tap .Personalise the start screenTo move a tile on the start screen, place yourfinger on the item for a second or two, and dragthe item to a new location.12
Take your friends with youGet in touch with your friends, family, andcolleagues. The People hub is the place to manageyour contact info.In your old phone, switch Bluetooth on, and makesure it’s visible to other devices.1. To transfer contacts and text messages fromyour old phone, on the start screen, swipe left,and tap Transfer my Data.2. Follow the instructions shown, and tapcontinue.3. Switch Bluetooth on, select your old phonefrom the list, and follow the instructions shownon both phones.Not all phones may be compatible.Add a new contactTap People, swipe to contacts, and tap .Import contacts from a SIM cardTap People, swipe to contacts, and tap >settings > import from SIM.13
Help and tipsGet the most out of your phone while getting thebattery life you need.If you want to save battery power, you can:• Switch battery saver mode on• Close data connections, such as Bluetooth orwireless networks, when you're not using them• Set your phone to check for new mail or otherfeeds less frequently• Lower the screen brightness, and set the screento switch off after a shorter time• Mute unnecessary sounds, such as key tonesIf your phone freezesIf your phone isn't responding, press and hold thepower key for about 10 seconds. The phonevibrates and restarts. You can also take thebattery out for a few seconds. Put the batteryback in, and switch your phone on again. Nocontent, such as contacts or messages, isdeleted.14
Feature-specific informationUsing services or downloading content may cause the transfer oflarge amounts of data, which may result in data costs.Use only compatible memory cards approved for use with this device.Incompatible cards may damage the card and the device and corruptdata stored on the card.Characters with accents, other marks, or some language options, takemore space, and limit the number of characters that can be sent in asingle message.The software in this device includes software licensed by Nokia fromMicrosoft Corporation or its affiliates. To access the Windows Phonesoftware license terms, select Settings > about. Please read theterms. Please note that by using the software, you accept the terms.If you do not accept the terms, do not use the device or software.Instead contact Nokia or the party from which you purchased thedevice to determine its return policy.Find your model number and serialnumber (IMEI)If you need to contact Nokia Care or your service provider, you mayneed info, such as your phone's model number and serial number(IMEI). To see the info, on the start screen, swipe down from the topof the screen, and tap all settings > about > More information.You can also find the info on your phone label, which is located underthe back cover. Tip: To view your phone's IMEI number, dial *#06#.Product and safety informationNetwork services and costsYou can only use your device on the WCDMA 850, 900, 1900, 2100;and GSM 850, 900, 1800, 1900 MHz networks. You need a subscriptionwith a service provider.Using some features and downloading content require a networkconnection and may result in data costs. You may also need tosubscribe to some features.Make an emergency call1. Make sure the phone is switched on.2. Check for adequate signal strength.You may also need to do the following:• Put a SIM card in the device, if supported by your device.15
• Switch the call restrictions off in your phone, such as call barring,fixed dialling, or closed user group.• Make sure flight mode is not switched on.• If the phone screen and keys are locked, unlock them.3. Press .4. Select .5. Select .6. Type in the official emergency number for your present location.Emergency call numbers vary by location.7. Select call.8. Give the necessary info as accurately as possible. Do not end thecall until given permission to do so.When you switch your phone on for the first time, you are asked tocreate your Microsoft account and set up your phone. To make anemergency call during the account and phone setup, tap emergencycall. Important: Activate both cellular and internet calls, if your phonesupports internet calls. The phone may attempt to make emergencycalls both through cellular networks and through your internet callservice provider. Connections in all conditions cannot be guaranteed.Never rely solely on any wireless phone for essential communicationslike medical emergencies.Take care of your deviceSee the in-device user guide for important instructions on how to takecare of your device.About Digital Rights ManagementWhen using this device, obey all laws and respect local customs,privacy and legitimate rights of others, including copyrights.Copyright protection may prevent you from copying, modifying, ortransferring photos, music, and other content.Battery and charger infoUse your device only with an original BL-5H rechargeable battery.Third-party chargers that comply with the IEC/EN 62684 standard,and that can connect to your device micro USB connector, may alsobe compatible.Nokia may make additional battery or charger models available forthis device.Battery and charger safetyAlways switch the device off and unplug the charger before removingthe battery. To unplug a charger or an accessory, hold and pull theplug, not the cord.When your charger is not in use, unplug it. If left unused, a fullycharged battery will lose its charge over time.16
Always keep the battery between 15°C and 25°C (59°F and 77°F) foroptimal performance. Extreme temperatures reduce the capacity andlifetime of the battery. A device with a hot or cold battery may notwork temporarily.Accidental short-circuiting can happen when a metallic object touchesthe metal strips on the battery. This may damage the battery or theother object.Do not dispose of batteries in a fire as they may explode. Obey localregulations. Recycle when possible. Do not dispose as householdwaste.Do not dismantle, cut, crush, bend, puncture, or otherwise damagethe battery in any way. If a battery leaks, do not let liquid touch skinor eyes. If this happens, immediately flush the affected areas withwater, or seek medical help. Do not modify, attempt to insert foreignobjects into the battery, or immerse or expose it to water or otherliquids. Batteries may explode if damaged.Use the battery and charger for their intended purposes only.Improper use, or use of unapproved or incompatible batteries orchargers may present a risk of fire, explosion, or other hazard, andmay invalidate any approval or warranty. If you believe the battery orcharger is damaged, take it to a service centre before continuing touse it. Never use a damaged battery or charger. Do not charge yourdevice during a lightning storm. Only use the charger indoors.Additional safety informationSmall childrenYour device and its accessories are not toys. They may contain smallparts. Keep them out of the reach of small children.Medical devicesOperation of radio transmitting equipment, including wirelessphones, may interfere with inadequately shielded medical devices'function. Consult a physician or the medical device's manufacturer todetermine if it is adequately shielded from external radio energy.Implanted medical devicesTo avoid potential interference, manufacturers of implanted medicaldevices recommend a minimum separation of 15.3 centimetres (6inches) between a wireless device and the medical device. Personswho have such devices should:• Always keep the wireless device more than 15.3 centimetres (6inches) from the medical device.• Not carry the wireless device in a breast pocket.• Hold the wireless device to the ear opposite the medical device.• Switch the wireless device off if there is any reason to suspect thatinterference is taking place.• Follow the manufacturer directions for the implanted medicaldevice.17
If you have any questions about using your wireless device with animplanted medical device, consult your health care provider.Accessibility solutionsNokia is committed to making mobile phones easy to use for allindividuals, including those with disabilities. For more information,visit the Nokia website at www.nokiaaccessibility.com.Hearing Warning: When you use the headset, your ability to hear outsidesounds may be affected. Do not use the headset where it canendanger your safety.Some wireless devices may interfere with some hearing aids.Information on healthThe U.S. Food and Drug Administration (FDA) and the U.S. FederalCommunications Commission (FCC) published statements andquestions and answers concerning cellular telephones and health.Nokia encourages you to visit these websites for updatedinformation. You can access the FDA website at www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/default.htm and theFCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html.Additional health-related information is available from the WorldHealth Organization (WHO) at www.who.int/mediacentre/factsheets/fs193/en/ and The National Cancer Institute ("NCI")www.cancer.gov/ncicancerbulletin/NCI_Cancer_Bulletin_092308/page7. In the event that you are concerned about possible healtheffects, the FDA suggests that you limit your own or your children’sradio frequency (RF) exposure by limiting the length of calls or byusing handsfree devices.VehiclesRadio signals may affect improperly installed or inadequatelyshielded electronic systems in vehicles. For more info, check with themanufacturer of your vehicle or its equipment.Only qualified personnel should install the device in a vehicle. Faultyinstallation may be dangerous and invalidate your warranty. Checkregularly that all wireless device equipment in your vehicle is mountedand operating properly. Do not store or carry flammable or explosivematerials in the same compartment as the device, its parts, oraccessories. Do not place your device or accessories in the air bagdeployment area.Safety and texting while drivingSafety should be every driver’s first priority. Drivers must obey alllocal laws that may include restrictions on the use of cellulartelephones or accessories while driving. If use is legal, always keep18
your hands free to operate the vehicle while driving and use ahandsfree device whenever possible. Suspend calls in heavy traffic orhazardous weather. Get to know your cellular phone and its featuresand make any necessary information inputs prior to driving. Do notinput data or engage in text messaging while driving. Cellulartelephones should not be used when use may be a distraction to thedriver.The Cellular Telecommunications & Internet Association (CTIA) haspublished further info and tips on safe use of cellular telephones atwww.ctia.org/consumer_info/safety, which we encourage you toreview.Potentially explosive environmentsSwitch your device off in potentially explosive environments, such asnear petrol pumps. Sparks may cause an explosion or fire resulting ininjury or death. Note restrictions in areas with fuel; chemical plants;or where blasting operations are in progress. Areas with a potentiallyexplosive environment may not be clearly marked. These usually areareas where you are advised to switch your engine off, below deck onboats, chemical transfer or storage facilities, and where the aircontains chemicals or particles. Check with the manufacturers ofvehicles using liquefied petroleum gas (such as propane or butane) ifthis device can be safely used in their vicinity.Certification information (SAR)This mobile device meets international guidelines for exposure toradio waves.Your mobile device is a radio transmitter and receiver. It is designednot to exceed the limits for exposure to radio waves (radio frequencyelectromagnetic fields), recommended by international guidelinesfrom the independent scientific organization ICNIRP. Theseguidelines incorporate substantial safety margins that are intendedto assure the protection of all persons regardless of age and health.The exposure guidelines are based on the Specific Absorption Rate(SAR), which is an expression of the amount of radio frequency (RF)power deposited in the head or body when the device is transmitting.The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10grams of tissue.SAR tests are carried out with the device in standard operatingpositions, transmitting at its highest certified power level, in all itsfrequency bands. The maximum recorded SAR values for this deviceare:Maximum SAR value Frequency bandsused whenMaximum SAR valuewas recorded19
When held againstthe head1.46 W/kg over 10g 4-slot GPRS 900 andWLAN 2450When operated at aseparation distanceof 1.5 centimetres(5/8 inch) from thebody1.52 W/kg over 10g WCDMA 2100 andWLAN 2450Your mobile device is also designed to meet the United States FederalCommunications Commission (FCC) and Industry Canada SAR (IC)guidelines. FCC ratings for your device and more information on SARcan be found at transition.fcc.gov/oet/rfsafety/sar.html.Information on IC SAR can be found at www.ic.gc.ca.This device meets RF exposure guidelines when used against the heador when positioned at least 1.5 centimetres (5/8 inch) away from thebody. When a carry case, belt clip or other form of device holder isused for body-worn operation, it should not contain metal and shouldprovide at least the above stated separation distance from the body.To send data or messages, a good connection to the network isneeded. Sending may be delayed until such a connection is available.Follow the separation distance instructions until the sending isfinished.During general use, the SAR values are usually well below the valuesstated above. This is because, for purposes of system efficiency andto minimise interference on the network, the operating power of yourmobile is automatically decreased when full power is not needed forthe call. The lower the power output, the lower the SAR value.Device models may have different versions and more than one value.Component and design changes may occur over time and somechanges could affect SAR values. The latest available SAR informationfor this and other Nokia device models can be found atwww.nokia.com/sar.The World Health Organization (WHO) has stated that currentscientific information does not indicate the need for any specialprecautions when using mobile devices. If you are interested inreducing your exposure, they recommend you limit your usage or usea hands-free kit to keep the device away from your head and body.For more information and explanations and discussions on RFexposure, go to the WHO website at www.who.int/peh-emf/en.Nokia support messagesTo help you take maximum advantage of your phone and services,you may receive messages from Nokia. The messages may containtips and tricks and support. To provide the service described above,your mobile phone number, the serial number of your phone, andsome identifiers of the mobile subscription may be sent to Nokia20
when you use the phone for the first time. This information may beused as specified in the privacy policy, available at www.nokia.com.Nokia CareFor questions regarding your plans, billing or network please contactyour operator. For questions regarding your Nokia product andwarranty, please visit the support pages for your country atwww.nokia.com/support.Copyrights and other noticesDECLARATION OF CONFORMITYHereby, NOKIA CORPORATION declares that this RM-979 product isin compliance with the essential requirements and other relevantprovisions of Directive 1999/5/EC. A copy of the Declaration ofConformity can be found at www.nokia.com/global/declaration/declaration-of-conformity.The availability of products, features, apps and services may vary byregion. Nokia may, in its sole discretion, change, correct ordiscontinue any of its services in whole or in part. For more info,contact your Nokia dealer or your service provider. This device maycontain commodities, technology or software subject to export lawsand regulations from the US and other countries. Diversion contraryto law is prohibited.The contents of this document are provided "as is". Except asrequired by applicable law, no warranties of any kind, either expressor implied, including, but not limited to, the implied warranties ofmerchantability and fitness for a particular purpose, are made inrelation to the accuracy, reliability or contents of this document.Nokia reserves the right to revise this document or withdraw it at anytime without prior notice.To the maximum extent permitted by applicable law, under nocircumstances shall Nokia or any of its licensors be responsible forany loss of data or income or any special, incidental, consequential orindirect damages howsoever caused.Reproduction, transfer or distribution of part or all of the contents inthis document in any form without the prior written permission ofNokia is prohibited. Nokia operates a policy of continuousdevelopment. Nokia reserves the right to make changes andimprovements to any of the products described in this documentwithout prior notice.Downloading of maps, games, music and videos and uploading ofimages and videos may involve transferring large amounts of data.Your service provider may charge for the data transmission. Theavailability of particular products, services and features may vary byregion. Please check with your local Nokia dealer for further detailsand availability of language options.21
FCC/MEXICO NOTICEThis device complies with part 15 of the FCC rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.Any changes or modifications not expressly approved by Nokia couldvoid the user's authority to operate this equipment.Note: This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.TM & © 2014 Nokia. All rights reserved. Third party products/namesmay be TMs of their respective owners.The Bluetooth word mark and logos are owned by the Bluetooth SIG,Inc. and any use of such marks by Nokia is under license.This product is licensed under the MPEG-4 Visual Patent PortfolioLicense (i) for personal and noncommercial use in connection withinformation which has been encoded in compliance with the MPEG-4Visual Standard by a consumer engaged in a personal andnoncommercial activity and (ii) for use in connection with MPEG-4video provided by a licensed video provider. No license is granted orshall be implied for any other use. Additional information, includingthat related to promotional, internal, and commercial uses, may beobtained from MPEG LA, LLC. See www.mpegla.com.NOKIA — MANUFACTURER’S LIMITEDWARRANTY1. GENERALNokia Inc. (“Nokia”) provides this Manufacturer'sLimited Warranty (“Warranty”) for genuine Nokiaproduct (the “Product”), which Nokia has releasedfor sale in the United States of America and22
Canada (“Covered Countries”) since 1 November2013.This Warranty is distinct from any statutory rightsunder any mandatory consumer protection lawsof your country or state applicable to you. It isintended to grant you specific, and as the casemay be, additional rights, within the limits of whatis permissible under such law, and does not limitthe rights you may have under applicablestatutory product warrantee provisions. You mayhave other rights based on local laws during orafter the Warranty period. These rights are notexcluded by this Warranty.2. WARRANTYFrom the date the Product is sold to an end-userfor the first time, as evidenced by the originalproof of purchase, Nokia warrants the Product isfree from defects in materials and workmanship(“Defect”) as follows:(i) Twelve (12) months for the main device;(ii) Twelve (12) months for accessories soldseparately or included in the sales pack of themain device excluding batteries, covers, cablesand chargers; and(iii) Six (6) months for all batteries, covers, cablesand chargers,unless otherwise specified in the Product userguide.During the warranty period, Nokia will, in areasonable time, remedy the Defect free ofcharge by either repairing or replacing thedefective Product or the defective part of it at itsoption provided that you have informed Nokia ofthe Defect before the warranty period expires.When repairing or replacing your Product, Nokiamay use new or re-conditioned parts or products.23
To the fullest extent permitted by applicable law,no repair or replacement will renew or extend thewarranty period. Original or replacement parts orreplacement Products provided under thisWarranty will be covered by this Warranty for theremainder of the original warranty period or forsixty (60) days from the date of repair orreplacement, whichever is longer.The Product or all parts of your Product that Nokiahas replaced shall become Nokia’s property.Nokia does not warrant that software preinstalledby or on behalf of Nokia in the Product (orsubsequent updates and upgrades) (together“Nokia software”) will meet your requirements,work in combination with any hardware orsoftware not provided by Nokia, is uninterruptedor error free or that errors are correctable or willbe corrected. For Nokia software related errors,Nokia will make available the latest version of theNokia software for reinstallation on your Productor, if that would not be possible, another remedy,which in Nokia’s reasonable discretion,satisfactorily addresses the error. Some Nokiasoftware may be subject to separate licenseterms that are available with the software or yourlocal section of www.nokia.com.Please always back up all data and contentstored on your Product before taking yourProduct in for service since service activities willerase all data from your Product.3. WHAT THIS WARRANTY DOES NOT COVERNokia does not provide any warranty for thefollowing:1 User guides;2 Any (i) third party software, settings, content,data, or links installed or downloaded onto yourProduct at any time, or (ii) Nokia and third party24
services or enabling clients even if preinstalled byNokia (please read the terms and conditions thatmay accompany the services as those will defineyour rights and obligations);3 Any (i) normal wear and tear, (ii) reducedcharging capacity of the battery resulting from itsnatural end of product life, or (iii) pixel defects inyour Product’s display that are within the scopeof industry standards;4 SIM card and/or any cellular or other networksor system on which your Product operates; or5 Errors or damage caused by: (a) misuse or notusing your Product in accordance with the userguide, such as if the Product has been exposed tomoisture, to dampness or to extreme thermal orenvironmental conditions or to rapid changes insuch conditions, to corrosion, to oxidation, tospillage of food or liquid or to influence fromchemical products, (b) using your Product with, orconnecting it to, any product, accessory,software, or service not manufactured orsupplied by Nokia, (c) any products combined withyour Product by a third party, (d) damage or errorscaused by hacking, cracking, viruses, or othermalware, or by unauthorised access to services,accounts, computer systems or networks; or (e)other acts beyond Nokia’s reasonable control.This Warranty is not valid:1 Outside of the Covered Countries;2 If your Product, or the software it runs on, hasbeen (a) opened, modified, or repaired withoutNokia’s authorisation, or (b) repaired withunauthorised spare parts;3 If your Product's serial number, the mobileaccessory date code, or the IMEI number has beenremoved, erased, defaced, altered or if these areillegible in any way;25
4 If you have not installed the latest softwareupdates that are publicly available for yourProduct within a reasonable time of their release;or5 If you refuse to give possession of the Productto Nokia for repair and investigation.If this Warranty does not cover your Product orthe issue based on which it requires service, Nokiareserves the right to charge for the repair orreplacement of your Product, as well as a handlingfee.4. LIMITATION OF NOKIA'S LIABILITYTo the extent permitted by applicable law(s),Nokia shall not under any circumstances be liable,either expressly or implicitly, for any1 Damages or losses of any kind whatsoeverresulting from or relating to loss of, damage to,or corruption of, content or data or the recreationor transfer thereof even if such loss, damage, orcorruption was a result of a Defect in yourProduct; and/or2 Loss of profit, products or functionality,business, contracts, revenues or anticipatedsavings, increased costs or expenses, or for anyindirect, consequential or special loss or damage.To the extent permitted by applicable law, Nokia’sliability shall be limited to the purchase value ofyour Product.The limitations in this clause 4 shall not apply incase of Nokia’s negligence or intentionalmisconduct or in case of death or personal injuryresulting from Nokia’s proven negligence.5. OTHER IMPORTANT NOTICESFor further information on your Warranty, as wellas information needed to process your warrantyqueries, please visit www.nokia.com.26
Please ensure your operator has removed anySIM-locks (or other equivalent mechanisms thatmay lock your Product to a specific network oroperator) prior to delivering your Product forrepair.Your Product may contain country specificelements, including software. The warrantyservices available in a particular country may belimited to the Products and country specificelements available in that country. Also, if yourProduct has been re-exported from its originaldestination to another country, your Product maycontain country specific elements that are notconsidered a defect under this Warranty even if itwould not be operational.United States: Nokia Inc., 200 South Mathilda,Sunnyvale, California 9408627

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