Microsoft RM-979 GSM/WCDMA cellular device w/BT, BLE, WLAN User Manual User Guide
Microsoft Mobile Oy GSM/WCDMA cellular device w/BT, BLE, WLAN User Guide
User Guide
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| Mirror Download [FCC.gov] | |
| Document ID | 2209683 |
| Application ID | CfElU3StdT6sHmcO4PTHFw== |
| Document Description | User Guide |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 137.67kB (1720916 bits) |
| Date Submitted | 2014-03-07 00:00:00 |
| Date Available | 2014-05-05 00:00:00 |
| Creation Date | 2014-02-13 15:04:07 |
| Producing Software | Acrobat Distiller 8.1.0 (Windows) |
| Document Lastmod | 2014-02-13 15:20:47 |
| Document Title | User Guide |
| Document Creator | AH Formatter V5.3 MR1 (5,3,2011,0610) for Windows |
| Document Author: | mode |
Nokia Lumia XXX
Welcome to the
Nokia Lumia XXX
2014-02-13 Issue 1.0 (draft) EN
RM-979
Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you,
available when needed. On the start screen, swipe left, and
tap Nokia Care.
For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/support. You
can also scan the code to go to the website. Tap Nokia
> > > . Point the camera at the code,
Camera >
and tap the result.
Check out the videos at www.youtube.com/
NokiaSupportVideos.
For info on Nokia Service terms and Privacy policy, go to
www.nokia.com/privacy.
First start-up
Your new phone comes with great features that are
installed when you start your phone for the first time.
Allow some minutes while your phone sets up.
Quick Guide
Nokia Lumia XXX
Contents
Safety
Keys and parts
Get started
Try out the touch screen
11
Get the basics
12
Take your friends with you
13
Help and tips
14
Feature-specific information
15
Find your model number and serial
number (IMEI)
15
Product and safety information
15
Safety
Read these simple guidelines. Not following them may be
dangerous or illegal. For further info, read the complete
user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is
not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals
or near medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
safety.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free
to operate the vehicle while driving. Your first
consideration while driving should be road
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair
this product.
BATTERIES, CHARGERS, AND OTHER
ACCESSORIES
Use only batteries, chargers, and other
accessories approved by Nokia for use with this
device. Third-party chargers that comply with
the IEC/EN 62684 standard, and that can connect to your
device micro USB connector, may be compatible. Do not
connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass
can break if the device is dropped on a hard
surface or receives a substantial impact. If the
glass breaks, do not touch the glass parts of the device or
attempt to remove the broken glass from the device. Stop
using the device until the glass is replaced by qualified
service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your device near
your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when
used either in the normal use position against
the ear or when positioned at least 1.5
centimetres (5/8 inch) away from the body. The
specific maximum SAR values can be found in the
Certification Information (SAR) section of this user guide.
For more info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder
is used for body-worn operation, it should not contain
metal and should provide at least the above-stated
separation distance from the body. Note that mobile
devices may be transmitting even if you are not making a
voice call.
Keys and parts
Audio connector AHJ 3.5 mm
Earpiece
Volume keys
Power/Lock key
Microphone
Antenna area
Camera
Loudspeaker
Micro-USB connector
Some of the accessories mentioned in this user
guide may be sold separately.
Get started
Before you start using your phone, remove the
back cover to insert the micro-SIM cards (also
known as mini-UICC cards).
Remove the back cover
Make sure the phone is switched off.
1. At the top corner of the phone, put your index
finger in the seam between the screen frame and
the back cover. Do not use any sharp tools, as
they may damage the phone.
2. Press the middle of the back cover, bend the
cover open, and remove it.
Insert the SIM and memory card
1. If the battery is in, lift it out.
2. Slide the micro-SIM card into the SIM slot with
the metal contact area down.
3. If you have a second SIM card, push it into the
SIM2 slot, until it locks into place.
4. If you have a memory card, slide the card into
the memory card slot.
Important: Your device uses a mini-UICC SIM
card, also known as a micro-SIM card. Use of
incompatible SIM cards, or use of SIM card
adapters, may damage the card or the device, and
may corrupt data stored on the card.
Replace the battery and back cover
1. Line up the battery contacts, and put the
battery in.
2. Press the bottom edge of the back cover
against the bottom edge of your phone, and snap
the cover into place.
3. To switch your phone on, press and hold the
power key.
Charge the battery
Plug a compatible charger into a wall outlet, and
connect the micro-USB end to your phone. For
best performance, authentic Nokia USB chargers
are recommended. You can also charge your
phone from a computer with a USB cable.
If the battery is completely discharged, it may
need to charge for up to 20 minutes before you
can use your phone. The charging indicator may
not be displayed in this time.
10
Try out the touch screen
To use your phone, simply tap or tap and hold the
touch screen.
Swipe
Place a finger on the screen, and slide it in the
direction you want.
Zoom in or out
Place two fingers on an item, such as a photo, and
slide your fingers apart or together.
Tap and hold to open a menu
Place your finger on an item, until the menu
opens.
11
Get the basics
Make a call
1. Tap > , type in the phone number, and tap
call. With a dual SIM phone, select the SIM you
want to use. To type in the + character, used for
international calls, tap and hold 0.
The + character only works from abroad. The +
character may not work in all regions. In this case,
enter the international access code directly.
2. To end the call, tap .
Lock the keys and screen
Press the power key briefly.
To unlock, press the power key, and drag the lock
screen up.
Switch between views and apps
To switch between the start screen and the apps
menu, simply swipe left or right.
To switch between open apps, press and hold
, and choose the app you want. To close an app,
tap .
Personalise the start screen
To move a tile on the start screen, place your
finger on the item for a second or two, and drag
the item to a new location.
12
Take your friends with you
Get in touch with your friends, family, and
colleagues. The People hub is the place to manage
your contact info.
In your old phone, switch Bluetooth on, and make
sure it’s visible to other devices.
1. To transfer contacts and text messages from
your old phone, on the start screen, swipe left,
and tap Transfer my Data.
2. Follow the instructions shown, and tap
continue.
3. Switch Bluetooth on, select your old phone
from the list, and follow the instructions shown
on both phones.
Not all phones may be compatible.
Add a new contact
Tap People, swipe to contacts, and tap
Import contacts from a SIM card
Tap People, swipe to contacts, and tap
settings > import from SIM.
13
Help and tips
Get the most out of your phone while getting the
battery life you need.
If you want to save battery power, you can:
• Switch battery saver mode on
• Close data connections, such as Bluetooth or
wireless networks, when you're not using them
• Set your phone to check for new mail or other
feeds less frequently
• Lower the screen brightness, and set the screen
to switch off after a shorter time
• Mute unnecessary sounds, such as key tones
If your phone freezes
If your phone isn't responding, press and hold the
power key for about 10 seconds. The phone
vibrates and restarts. You can also take the
battery out for a few seconds. Put the battery
back in, and switch your phone on again. No
content, such as contacts or messages, is
deleted.
14
Feature-specific information
Using services or downloading content may cause the transfer of
large amounts of data, which may result in data costs.
Use only compatible memory cards approved for use with this device.
Incompatible cards may damage the card and the device and corrupt
data stored on the card.
Characters with accents, other marks, or some language options, take
more space, and limit the number of characters that can be sent in a
single message.
The software in this device includes software licensed by Nokia from
Microsoft Corporation or its affiliates. To access the Windows Phone
software license terms, select Settings > about. Please read the
terms. Please note that by using the software, you accept the terms.
If you do not accept the terms, do not use the device or software.
Instead contact Nokia or the party from which you purchased the
device to determine its return policy.
Find your model number and serial
number (IMEI)
If you need to contact Nokia Care or your service provider, you may
need info, such as your phone's model number and serial number
(IMEI). To see the info, on the start screen, swipe down from the top
of the screen, and tap all settings > about > More information.
You can also find the info on your phone label, which is located under
the back cover.
Tip: To view your phone's IMEI number, dial *#06#.
Product and safety information
Network services and costs
You can only use your device on the WCDMA 850, 900, 1900, 2100;
and GSM 850, 900, 1800, 1900 MHz networks. You need a subscription
with a service provider.
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Make an emergency call
1. Make sure the phone is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device, if supported by your device.
15
• Switch the call restrictions off in your phone, such as call barring,
fixed dialling, or closed user group.
• Make sure flight mode is not switched on.
• If the phone screen and keys are locked, unlock them.
3. Press .
4. Select .
5. Select .
6. Type in the official emergency number for your present location.
Emergency call numbers vary by location.
7. Select call.
8. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
When you switch your phone on for the first time, you are asked to
create your Microsoft account and set up your phone. To make an
emergency call during the account and phone setup, tap emergency
call.
Important: Activate both cellular and internet calls, if your phone
supports internet calls. The phone may attempt to make emergency
calls both through cellular networks and through your internet call
service provider. Connections in all conditions cannot be guaranteed.
Never rely solely on any wireless phone for essential communications
like medical emergencies.
Take care of your device
See the in-device user guide for important instructions on how to take
care of your device.
About Digital Rights Management
When using this device, obey all laws and respect local customs,
privacy and legitimate rights of others, including copyrights.
Copyright protection may prevent you from copying, modifying, or
transferring photos, music, and other content.
Battery and charger info
Use your device only with an original BL-5H rechargeable battery.
Third-party chargers that comply with the IEC/EN 62684 standard,
and that can connect to your device micro USB connector, may also
be compatible.
Nokia may make additional battery or charger models available for
this device.
Battery and charger safety
Always switch the device off and unplug the charger before removing
the battery. To unplug a charger or an accessory, hold and pull the
plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
16
Always keep the battery between 15°C and 25°C (59°F and 77°F) for
optimal performance. Extreme temperatures reduce the capacity and
lifetime of the battery. A device with a hot or cold battery may not
work temporarily.
Accidental short-circuiting can happen when a metallic object touches
the metal strips on the battery. This may damage the battery or the
other object.
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediately flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service centre before continuing to
use it. Never use a damaged battery or charger. Do not charge your
device during a lightning storm. Only use the charger indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 15.3 centimetres (6
inches) between a wireless device and the medical device. Persons
who have such devices should:
• Always keep the wireless device more than 15.3 centimetres (6
inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
17
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with some hearing aids.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal
Communications Commission (FCC) published statements and
questions and answers concerning cellular telephones and health.
Nokia encourages you to visit these websites for updated
information. You can access the FDA website at www.fda.gov/
Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm and the
FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Additional health-related information is available from the World
Health Organization (WHO) at www.who.int/mediacentre/
factsheets/fs193/en/ and The National Cancer Institute ("NCI")
www.cancer.gov/ncicancerbulletin/NCI_Cancer_Bulletin_092308/
page7. In the event that you are concerned about possible health
effects, the FDA suggests that you limit your own or your children’s
radio frequency (RF) exposure by limiting the length of calls or by
using handsfree devices.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Safety and texting while driving
Safety should be every driver’s first priority. Drivers must obey all
local laws that may include restrictions on the use of cellular
telephones or accessories while driving. If use is legal, always keep
18
your hands free to operate the vehicle while driving and use a
handsfree device whenever possible. Suspend calls in heavy traffic or
hazardous weather. Get to know your cellular phone and its features
and make any necessary information inputs prior to driving. Do not
input data or engage in text messaging while driving. Cellular
telephones should not be used when use may be a distraction to the
driver.
The Cellular Telecommunications & Internet Association (CTIA) has
published further info and tips on safe use of cellular telephones at
www.ctia.org/consumer_info/safety, which we encourage you to
review.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as
near petrol pumps. Sparks may cause an explosion or fire resulting in
injury or death. Note restrictions in areas with fuel; chemical plants;
or where blasting operations are in progress. Areas with a potentially
explosive environment may not be clearly marked. These usually are
areas where you are advised to switch your engine off, below deck on
boats, chemical transfer or storage facilities, and where the air
contains chemicals or particles. Check with the manufacturers of
vehicles using liquefied petroleum gas (such as propane or butane) if
this device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets international guidelines for exposure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended
to assure the protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
Maximum SAR value
Frequency bands
used when
Maximum SAR value
was recorded
19
When held against
the head
1.46 W/kg over 10g
4-slot GPRS 900 and
WLAN 2450
When operated at a
separation distance
of 1.5 centimetres
(5/8 inch) from the
body
1.52 W/kg over 10g
WCDMA 2100 and
WLAN 2450
Your mobile device is also designed to meet the United States Federal
Communications Commission (FCC) and Industry Canada SAR (IC)
guidelines. FCC ratings for your device and more information on SAR
can be found at transition.fcc.gov/oet/rfsafety/sar.html.
Information on IC SAR can be found at www.ic.gc.ca.
This device meets RF exposure guidelines when used against the head
or when positioned at least 1.5 centimetres (5/8 inch) away from the
body. When a carry case, belt clip or other form of device holder is
used for body-worn operation, it should not contain metal and should
provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
changes could affect SAR values. The latest available SAR information
for this and other Nokia device models can be found at
www.nokia.com/sar.
The World Health Organization (WHO) has stated that current
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your exposure, they recommend you limit your usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
Nokia support messages
To help you take maximum advantage of your phone and services,
you may receive messages from Nokia. The messages may contain
tips and tricks and support. To provide the service described above,
your mobile phone number, the serial number of your phone, and
some identifiers of the mobile subscription may be sent to Nokia
20
when you use the phone for the first time. This information may be
used as specified in the privacy policy, available at www.nokia.com.
Nokia Care
For questions regarding your plans, billing or network please contact
your operator. For questions regarding your Nokia product and
warranty, please visit the support pages for your country at
www.nokia.com/support.
Copyrights and other notices
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that this RM-979 product is
in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at www.nokia.com/global/declaration/
declaration-of-conformity.
The availability of products, features, apps and services may vary by
region. Nokia may, in its sole discretion, change, correct or
discontinue any of its services in whole or in part. For more info,
contact your Nokia dealer or your service provider. This device may
contain commodities, technology or software subject to export laws
and regulations from the US and other countries. Diversion contrary
to law is prohibited.
The contents of this document are provided "as is". Except as
required by applicable law, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document.
Nokia reserves the right to revise this document or withdraw it at any
time without prior notice.
To the maximum extent permitted by applicable law, under no
circumstances shall Nokia or any of its licensors be responsible for
any loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
Nokia is prohibited. Nokia operates a policy of continuous
development. Nokia reserves the right to make changes and
improvements to any of the products described in this document
without prior notice.
Downloading of maps, games, music and videos and uploading of
images and videos may involve transferring large amounts of data.
Your service provider may charge for the data transmission. The
availability of particular products, services and features may vary by
region. Please check with your local Nokia dealer for further details
and availability of language options.
21
FCC/MEXICO NOTICE
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Any changes or modifications not expressly approved by Nokia could
void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
TM & © 2014 Nokia. All rights reserved. Third party products/names
may be TMs of their respective owners.
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Nokia is under license.
This product is licensed under the MPEG-4 Visual Patent Portfolio
License (i) for personal and noncommercial use in connection with
information which has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and
noncommercial activity and (ii) for use in connection with MPEG-4
video provided by a licensed video provider. No license is granted or
shall be implied for any other use. Additional information, including
that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See www.mpegla.com.
NOKIA — MANUFACTURER’S LIMITED
WARRANTY
1. GENERAL
Nokia Inc. (“Nokia”) provides this Manufacturer's
Limited Warranty (“Warranty”) for genuine Nokia
product (the “Product”), which Nokia has released
for sale in the United States of America and
22
Canada (“Covered Countries”) since 1 November
2013.
This Warranty is distinct from any statutory rights
under any mandatory consumer protection laws
of your country or state applicable to you. It is
intended to grant you specific, and as the case
may be, additional rights, within the limits of what
is permissible under such law, and does not limit
the rights you may have under applicable
statutory product warrantee provisions. You may
have other rights based on local laws during or
after the Warranty period. These rights are not
excluded by this Warranty.
2. WARRANTY
From the date the Product is sold to an end-user
for the first time, as evidenced by the original
proof of purchase, Nokia warrants the Product is
free from defects in materials and workmanship
(“Defect”) as follows:
(i) Twelve (12) months for the main device;
(ii) Twelve (12) months for accessories sold
separately or included in the sales pack of the
main device excluding batteries, covers, cables
and chargers; and
(iii) Six (6) months for all batteries, covers, cables
and chargers,
unless otherwise specified in the Product user
guide.
During the warranty period, Nokia will, in a
reasonable time, remedy the Defect free of
charge by either repairing or replacing the
defective Product or the defective part of it at its
option provided that you have informed Nokia of
the Defect before the warranty period expires.
When repairing or replacing your Product, Nokia
may use new or re-conditioned parts or products.
23
To the fullest extent permitted by applicable law,
no repair or replacement will renew or extend the
warranty period. Original or replacement parts or
replacement Products provided under this
Warranty will be covered by this Warranty for the
remainder of the original warranty period or for
sixty (60) days from the date of repair or
replacement, whichever is longer.
The Product or all parts of your Product that Nokia
has replaced shall become Nokia’s property.
Nokia does not warrant that software preinstalled
by or on behalf of Nokia in the Product (or
subsequent updates and upgrades) (together
“Nokia software”) will meet your requirements,
work in combination with any hardware or
software not provided by Nokia, is uninterrupted
or error free or that errors are correctable or will
be corrected. For Nokia software related errors,
Nokia will make available the latest version of the
Nokia software for reinstallation on your Product
or, if that would not be possible, another remedy,
which in Nokia’s reasonable discretion,
satisfactorily addresses the error. Some Nokia
software may be subject to separate license
terms that are available with the software or your
local section of www.nokia.com.
Please always back up all data and content
stored on your Product before taking your
Product in for service since service activities will
erase all data from your Product.
3. WHAT THIS WARRANTY DOES NOT COVER
Nokia does not provide any warranty for the
following:
1 User guides;
2 Any (i) third party software, settings, content,
data, or links installed or downloaded onto your
Product at any time, or (ii) Nokia and third party
24
services or enabling clients even if preinstalled by
Nokia (please read the terms and conditions that
may accompany the services as those will define
your rights and obligations);
3 Any (i) normal wear and tear, (ii) reduced
charging capacity of the battery resulting from its
natural end of product life, or (iii) pixel defects in
your Product’s display that are within the scope
of industry standards;
4 SIM card and/or any cellular or other networks
or system on which your Product operates; or
5 Errors or damage caused by: (a) misuse or not
using your Product in accordance with the user
guide, such as if the Product has been exposed to
moisture, to dampness or to extreme thermal or
environmental conditions or to rapid changes in
such conditions, to corrosion, to oxidation, to
spillage of food or liquid or to influence from
chemical products, (b) using your Product with, or
connecting it to, any product, accessory,
software, or service not manufactured or
supplied by Nokia, (c) any products combined with
your Product by a third party, (d) damage or errors
caused by hacking, cracking, viruses, or other
malware, or by unauthorised access to services,
accounts, computer systems or networks; or (e)
other acts beyond Nokia’s reasonable control.
This Warranty is not valid:
1 Outside of the Covered Countries;
2 If your Product, or the software it runs on, has
been (a) opened, modified, or repaired without
Nokia’s authorisation, or (b) repaired with
unauthorised spare parts;
3 If your Product's serial number, the mobile
accessory date code, or the IMEI number has been
removed, erased, defaced, altered or if these are
illegible in any way;
25
4 If you have not installed the latest software
updates that are publicly available for your
Product within a reasonable time of their release;
or
5 If you refuse to give possession of the Product
to Nokia for repair and investigation.
If this Warranty does not cover your Product or
the issue based on which it requires service, Nokia
reserves the right to charge for the repair or
replacement of your Product, as well as a handling
fee.
4. LIMITATION OF NOKIA'S LIABILITY
To the extent permitted by applicable law(s),
Nokia shall not under any circumstances be liable,
either expressly or implicitly, for any
1 Damages or losses of any kind whatsoever
resulting from or relating to loss of, damage to,
or corruption of, content or data or the recreation
or transfer thereof even if such loss, damage, or
corruption was a result of a Defect in your
Product; and/or
2 Loss of profit, products or functionality,
business, contracts, revenues or anticipated
savings, increased costs or expenses, or for any
indirect, consequential or special loss or damage.
To the extent permitted by applicable law, Nokia’s
liability shall be limited to the purchase value of
your Product.
The limitations in this clause 4 shall not apply in
case of Nokia’s negligence or intentional
misconduct or in case of death or personal injury
resulting from Nokia’s proven negligence.
5. OTHER IMPORTANT NOTICES
For further information on your Warranty, as well
as information needed to process your warranty
queries, please visit www.nokia.com.
26
Please ensure your operator has removed any
SIM-locks (or other equivalent mechanisms that
may lock your Product to a specific network or
operator) prior to delivering your Product for
repair.
Your Product may contain country specific
elements, including software. The warranty
services available in a particular country may be
limited to the Products and country specific
elements available in that country. Also, if your
Product has been re-exported from its original
destination to another country, your Product may
contain country specific elements that are not
considered a defect under this Warranty even if it
would not be operational.
United States: Nokia Inc., 200 South Mathilda,
Sunnyvale, California 94086
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