Mitsubishi Electric CP9000DW Digital Color Printer User Manual 01 cover

Mitsubishi Electric Corp Digital Color Printer 01 cover

Manual

DIGITAL COLOR PRINTERMODELCP9000DWOPERATION MANUALTHIS OPERATION MANUAL IS IMPORTANT TO YOU.PLEASE READ IT BEFORE USING YOUR DIGITAL COLOR PRINTER.POWERALARMPAPER/INK RIBBONDATAREADYCANCELDOOR OPEN FEED&CUTCOOLINGThis digital color printer complies with the requirements and other relevantprovisions of the EC Directive 89/336/EEC, 73/23/EEC, 93/68/EEC and 1999/5/EC.The electro-magnetic susceptibility has been chosen at a level that gainsproper operation in residential areas, on business and light industrial premisesand on small-scale enterprises, inside as well as outside of the buildings. Allplaces of operation are characterised by their connection to the public lowvoltage power supply system.
WARNING:Use the included AC power cord so as not to interfere with radio and television reception.If you use other cables, it may cause interference with radio and television reception.WARNING :TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TORAIN OR MOISTURE.INFORMATIONThis Class A digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGCAUTION : TO REDUCE THE RISK OF ELECTRICSHOCK, DO NOT REMOVE COVER (OR BACK)NO USER-SERVICEABLE PARTS INSIDEREFER SERVICING TO QUALIFIED SERVICEPERSONNEL.RISK OF ELECTRIC SHOCKDO NOT OPENThe lightning flash with arrowhead symbol, within an equilateral triangle, is intendedto alert the user to the presence of uninsulated “dangerous voltage” within theproduct’s enclosure that may be of sufficient magnitude to constitute the risk ofelectric shock.The exclamation point within an equilateral triangle is intended to alert the user tothe presence of important operating and maintenance (servicing) instructions in theliterature accompanying the appliance.The “Caution, hot surface” symbol indicates that the marked item may be hot andshould not be touched.The “ON/OFF” symbol indicates connection to or disconnection from the mains,at least for mains switches.The “Alternating current” symbol indicates that the equipment is suitable foralternating current only.CAUTIONCAUTION:Changes or modifications not expressly approved by the party responsible for compliancecould void the user’s authority to operate the equipment.NOTE:This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference when the equipment is operated in a commercial environment.This equipment generates, uses, and can radiate radio frequency energy and, if not installedand used in accordance with the instruction manual, may cause harmful interference to radiocommunications. Operation of this equipment in a residential area is likely to cause harmfulinterference in which case the user will be required to correct the interference at his or her ownexpense.Operation is subject to the following two conditions;(1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesiredoperation of the device.
WARNING:In the USA or Canada, use the AC power cord according to therecommendations as below, in order to comply with UL60950and CAN/CSA C22.2 No. 60950-00.Case 1. Connect to the 120V receptacle of the room or the hostequipment.The AC power cord should be UL or CSA approvedand consist of type SJT or SVT, size 16 or 18AWG,length 2.5m or shorter cord with IEC320/C13 type,125V 10A or higher rating connector and NEMA 5-15type, 125V 10A or higher rating plug.Case 2. Connect to the 230V receptacle of the room or the hostequipment.The AC power cord should be UL or CSA approvedand consist of type SJT or SVT, size 16 or 18AWG,length 2.5m or shorter cord with IEC320/C13 type,250V 10A or higher rating connector and NEMA 6-15type, 250V 10A or higher rating plug.WARNING:In Europe, use the AC power cord according to the recommen-dations as below, in order to comply with EN60950.Connect to the 230V receptacle of the room or the host equip-ment.The AC power cord should be VDE approved and consist ofcore size 1mm2 or bigger, length 2.5m or shorter cord withIEC320/C13 type, 250V 10A or higher rating connector andCEE(7)VII type or IEC 320-2.2/E type, 250V 10A or higherrating plug.
1CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGCONTENTSContents ................................................................................................ 1Safety precautions ................................................................................ 2-4Special features .................................................................................... 5Unpacking ............................................................................................. 6Features and functions ......................................................................... 7-8Front panel ............................................................................................. 7Side and rear panel ................................................................................ 8Connections .......................................................................................... 9-11Connection with SCSI data signal equipment ........................................ 9Connection with USB data signal equipment ......................................... 10Setting of DIP switches .......................................................................... 11Before operation.................................................................................... 12-17Paper / ink ribbon set ............................................................................. 12Installation of print paper ........................................................................ 12-14Installation of ink ribbon ......................................................................... 14-15Usage and Storage of Paper / ink ribbon set ......................................... 16Installation of printer driver ..................................................................... 17Error messages and countermeasures ................................................. 18-20Indications on the front panel and countermeasures ............................. 18Overcoming paper jams ......................................................................... 19Before calling for service ........................................................................ 20Instructions for transportation ................................................................ 20Cleaning ................................................................................................ 21Specifications and options .................................................................... 22CONTENTS
2In the interest of safety, please observe the following precautions:POWER REQUIREMENTThis Digital Color Printer is designed to operate on 120V AC 50/60Hz in U.S.A. and Canada, 220V-240V AC 50/60Hz in Europe.Never connect to any outlet or power supply having a different voltage or frequency.WARNING : THIS APPARATUS MUST BE EARTHED.AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE.PROTECTIVE MEASURESIF ABNORMALITIES ARISE, .....Use of the unit during emission of smoke or abnormal sounds (without adopting countermeasures) is dangerous. In such acase, unplug the power cord from the source outlet immediately, and request maintenance service from the sales dealer.NEVER INSERT ANY OBJECT INTO THE UNITForeign objects of any kind inserted into this unit constitute a safety hazard and can cause extensive damage.DO NOT PLACE ANYTHING ON THE DIGITAL COLOR PRINTERHeavy objects placed on the Digital Color Printer can cause damage or obstruct proper ventilation.PROTECT THE POWER CORDDamage to the power cord may cause fire or shock hazard. When unplugging, hold by the plug only and remove carefully.DO NOT PLACE WATER CONTAINERS ON THE UNITDo not place flower vases, and other water-holding containers on the device. If, for some reason, water seeps to the inside ofthe unit, unplug the power cord from the source outlet, and contact the sales dealer. If used without corrective measures, theunit may be damaged.“In the interest of safety, avoid handling of liquids near the unit.”DO NOT REMOVE THE CABINETTouching internal parts is dangerous, besides, it may lead to malfunction. Contact the sales dealer to carry out internal checksand adjustments. Before opening the cover for eliminating a jammed paper, etc., be sure to disconnect the power cord plug.UNPLUG THE POWER CORD DURING A LONG ABSENCETurn off the main power switch and unplug the power cord during a long absence.WHEN TRANSPORTING THE UNITWhen transporting the unit, remove the ink ribbon and print paper from the unit.BE CAREFUL AROUND PRINT PAPER EXIT SLOTDon’t insert your hand or any material into the paper exit slot during printing.Do not touch the cutter blade inside the paper exit slot.Otherwise, your finger will be injured.DO NOT TOUCH THE THERMAL HEADDo not touch your hand to the thermal head (located inside the unit).The thermal head is heated to high temperature.This may cause injury.BE CAREFUL WITH THE PRINTING UNITDo not move the unit while the printing unit is sliding out. This may cause injury.Be careful not to catch your finger in the printing unit when the printing unit is being retracted into the unit.CONNECTION CABLESUse the provided power cord.SAFETY PRECAUTIONS
3CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGINSTALLATION LOCATIONSMAINTAIN GOOD VENTILATIONVentilation slots and holes are provided on the rear and both sides of this unit. Place the unit on a hard and level surface andlocate at least 10cm (4 inches) from walls to insure proper ventilation. When putting the unit on the system rack, take a spacebetween the unit and the back and sides of the rack.UNSUITABLE LOCATIONSAvoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.PLACES WITH HIGH HUMIDITY AND DUSTDo not place the unit at a high humidity and dusty locations. They can cause extensive damage to this unit. Avoid places wherethe unit is likely to be exposed to oily fumes and vapors.PLACES LIKELY TO BE EXTREMELY HOTPlaces exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform thecabinet, or can become a prime cause of damage.PLACES THE UNIT ON A HORIZONTAL LEVELThe unit is likely to be affected if it is placed in slanted conditions or in an unstable places.PROTECT AGAINST DEW FORMATIONIn extremely cold regions, if the unit is moved quickly from an extremely cold place to warmer one, dew is likely to be formed. Ifdew is formed, printing is not possible.OPERATING AMBIENT TEMPERATURE RANGEThe operating ambient temperature range is 5°C-40°C (41°F-104°F) and the humidity of 30%-80%. When using the unit on thesystem rack, be sure to keep this ambient temperature inside the rack.FOR LONG OPERATING LIFEUNSUITABLE MATERIALS FOR THE DIGITAL COLOR PRINTERCoat flaking and deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, ifrubber or PVC items are left in contact with the unit for extended duration, or if the unit is sprayed with insecticide.CARE OF THE CABINETUnplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely beforeoperating. Never use petroleum base solutions or abrasive cleaners.HEAD ABRASIONThe thermal head, like the video head, wears out. When it is abraded, it becomes hard to print out fine details of the picture. Insuch a case, it is necessary to replace the thermal head. Consult with the sales dealer for replacing the head.CONNECTING DEVICESRead thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. Thepower cord must be disconnected after printing is over.CAUTION ON RELOCATINGWhen transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage.Further, make sure to disconnect the power cord from the power outlet, and the cables from the connected devices.
4OTHER CAUTIONSDust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremelylow or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.NOTE:YOUR UNDERSTANDING IS REQUESTED FOR THE LOSS OF IMAGES IN MEMORY DUE TO THE SUDDENOCCURRENCE OF A MALFUNCTION.As for Print paper and ink ribbon, refer to “PAPER / INK RIBBON SET”.SAFETY PRECAUTIONS
5CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGSPECIAL FEATURESSPECIAL FEATURESTWO PRINT SIZES ARE AVAILABLE DEPENDING ON THE PURPOSETwo printing sizes, 9x13 (3.5x5”) (max.89 x 127 mm) and 10x15 (4x6”) (max.102 x 152 mm), are selectable.HIGH SPEED PRINTINGNormal printing speed is approx.15 seconds (in 9x13 (3.5x5”) print). Use of roll paper shortens the time for installing andremoving.LARGE CAPACITY PRINTINGMaximum of 680 prints per roll for 9x13 (3.5x5”) is offered. Large economical print capacity per roll reduces frequency ofexchanging paper and ink ribbon.HIGH QUALITY PRINTINGCP9000DW is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces acontinuous tone at 256 gradient and 16.7 million colors for each of Y, M, and C.346 DPI HIGH RESOLUTIONCP9000DW has a high resolution of 346 DPI for precise illustrations and sharp photographic images.ADDITIONAL FEATURES COMPATIBLE WITH A VARIETY OF INTERFACES AND SYSTEMS(1) Input and output of control signals using the SCSI II and Hi-Speed USB (Ver. 2.0) interfaces.(2) Newly developed printer driver, which reduces PC processing time .
6UNPACKINGUNPACKINGTake the printer out of the box by the following procedures. Make sure to check the accessories.Open the top of the box.Remove the accessories together with upper cushions.Hold the handles of the cardboard and pull it up carefully totake the printer together with the lower cushions out of thebox.Make sure to pull the cardboard straight up.Separate the printer from the cushions.Make sure to keep the printer horizontally.Unwrap the packing.CONTENTSThe accessories are contained in the upper cushions. Check the contents.Quick setup guide Ink cassette CD-ROM Paper flanges SpacersPower cords SCSIterminator
7CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGFEATURES & FUNCTIONSPOWER BUTTONUse to switch the power ON and OFF.Press to turn on power. Press again to turn off power.DUST BOXHolds the paper chips.When shipping, the dust box is attached to the unit withpacked in a plastic bag. Take it out and mount it to the unitas the figure shows.NOTEPaper chips sometimes may not fall into the dust boxbecause of the installation condition of the unit or use ofprint paper stored improperly.PRINT OUTLETThe printed paper comes out here.DOOR OPEN BUTTONWhile the power is on, press this button to open the door.DOOROpen this door when installing print paper or ink ribbon.Press the DOOR OPEN button to open the door.POWER INDICATORWhen the power is turned on, the indicator illuminates.ALARM INDICATORWhen an error such as a paper jam occurs or the doordoes not open, this indicator illuminates. When the door isopen, it blinks. See page 18.PAPER/INK RIBBON INDICATORWhen an error concerning the ink ribbon or print paperoccurs, this indicator illuminates. See page 18.DATA INDICATORThis indicator blinks during data transfer. It illuminatesduring printing. See page 18.READY INDICATORThis indicator illuminates when this unit is ready to acceptthe data. It also illuminates during printing and data transfer.See page 18.COOLING INDICATORWhen the unit is overheated, this indicator illuminates. Seepage 18.CANCEL BUTTONPress this button for more than 0.5 second to cancelcontinuous printing. When the print currently in progressfinishes, the set number of prints is reset to 1 and the printprocess is canceled.FEED & CUT BUTTONWhen you keep pressing this button for more than 0.5second, the print paper is fed and cut.POWERALARMPAPER / INK RIBBONDATAREADY COOLINGCANCELDOOR OPEN FEED&CUT1246379 1081112135FRONT PANEL
8AC LINE64133255USB TERMINALUse to connect the USB cable.For setting, see page 10.SCSI ID SWITCHUse to set the SCSI ID number of the connected device.See page 9.SCSI PORTUse to connect this unit to a device with the SCSI interfacesuch as personal computers. See page 9.SIDE AND REAR PANELFEATURES & FUNCTIONSDIP SWITCHESUse to set various functions of this unit. See page 11.HANDLE FOR TRANSPORTINGWhen transporting this unit, hold this handle and the lowerleft part of this unit.POWER SOCKET (AC LINE)Use to connect the provided power cord. Insert the cordfirmly.(LEFT SIDE) (REAR)
9CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGCONNECTIONSCONNECTION WITH SCSI DATA SIGNAL EQUIPMENT40372615SCSI IDTerminatorTo SCSI terminal(Use terminator when noSCSI device is connceted.)Digital color printer To SCSI terminal To SCSI terminalPersonal computerCONNECTING TO PERSONAL COMPUTER (EXAMPLE)Press the POWER button to turn on the power.Press the DOOR OPEN button to open the door.Set the input select switch inside this unit to SCSI.Close the door.Press the POWER button to turn off the power. Connect the unit and the personal computer with a SCSI cable.Connect this unit to a personal computer as shown below.Make sure to turn off the main power of the unit and other equipment beforeconnection.Input select switchSet the SCSI ID switch.Set the SCSI ID switch on the rear panel according to the personal computerconnected.•Select the ID number among 1 to 6.•Turn the arrow with a screwdriver to set the ID number.•The default setting is No. 5.•No. 7 is allocated to the personal computer you use and No. 0 is allocated tothe built-in hard disk of the personal computer by default.•Do not set the ID numbers redundantly. After verifying the connection, press the POWER button toturn on this unit. Turn on the power of the personal computer.
10CONNECTIONSCONNECTION WITH USB DATA SIGNAL EQUIPMENTTo USB portPersonal computerDigital color printerTo USB portCONNECTING TO PERSONAL COMPUTER (EXAMPLE)Input select switchPress the POWER button to turn on the power.Press the DOOR OPEN button to open the door.Set the input select switch inside this unit to USB.Close the door.Press the POWER button to turn off the power. Connect the unit and the personal computer with a USB cable.Connect this unit to a personal computer as shown below.Make sure to turn off the main power of the unit and other equipment beforeconnection. After verifying the connection, press the POWER button toturn on this unit. Turn on the power of the personal computer.
11CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGSETTING OF DIP SWITCHESSETTING DIP SWITCHESAll the switches are set to OFF at the time of shipment from the factory.Turn off the power before changing the DIP switch settings.Switch No. Setting Function1 OFF Auto feed & cut modeWhen the door is closed after the print paper or a ink cassette is installed with this unit powered on,this unit automatically carries out paper feed & cut operation.ON Manual feed & cut mode2 OFF Not used. (Set this switch to OFF.)ON3 OFF Not used. (Set this switch to OFF.)ON4 OFF Not used. (Set this switch to OFF.)ON5 OFF Not used. (Set this switch to OFF.)ON6 OFF Not used. (Set this switch to OFF.)ON7 OFF Not used. (Set this switch to OFF.)ON8 OFF Not used. (Set this switch to OFF.)ONONOFF12345678
12BEFORE OPERATIONBefore printing, Install the print paper to this unit. (pages 12-13) Install the ink ribbon to this unit. (page 14-15)PAPER / INK RIBBON SETWhen using this unit, make sure to use the following types of the paper / ink ribbon set.INSTALLATION OF PRINT PAPERWhen installing the print paper, make sure to turn on the power of this unit.Attach the supplied paper flanges to both sides of the print paper.When you pinch the latches on the paper flange, the stoppers retract into the shaft.Attach the flanges to the print paper with the stoppers retracted.Make sure that the flanges are attached to the print paper securely, and release thelatches.NOTE•Take care not to pinch your fingers.•Do not remove the sticker on the print paper yet.•Do not slacken the paper. Any slack in the print paper may degrade the print quality.Attach the spacers to the paper flanges as shownright when using CK9035.1. Fit the spacer to the paper flange with itsstoppers retracted.2. Insert the latches of the spacer into the holes inthe flange and turn the spacer until it is locked.NOTEDo not touch the thermal head.Fingerprints or dust on the thermal head will degrade the print quality.Sticker PAPER / INK RIBBON SETProduct name Print size Number of prints ApplicationCK9035 9x13 (3.5x5”) 680 Surface-laminated color printCK9046 10x15 (4x6”) 600 Surface-laminated color printCK9046PST 10x15 (4x6”) 600 Surface-laminated color print for post card
13CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGInstall the print paper into the unit.Make sure to install the print paper firmly.NOTEInstall the print paper into the unit slowly. If it is dropped along the ditches, the unit oraccessories may be damaged.RollerPrint paperRemove the sticker, and insert the print paper between the rollersas shown right.•Remove the sticker before inserting the print paper between rollers. Make sure toinsert the paper straight.•Feed the print paper under the roller until the LED lamp illuminates.NOTE•Keep the roller clean. Dirt on the roller may degrade the print quality.NOTE•When the print paper is used up (or PAPER/INK RIBBON indicator illuminates),take out the ink cassette first. Then repeat the above steps to to replace theprint paper.•Make sure to turn on the power before replacing the print paper.•Make sure to eliminate any slack from the print paper. If you carry out the followingsteps without eliminating the slack, the print paper may be damaged.BlackPress the POWER button to turn on the power.Press the DOOR OPEN button to open the door.Paper ...
14BEFORE OPERATIONINSTALLATION OF INK RIBBONINSTALLING THE INK RIBBONBefore installing the ink cassette into this unit, load the ink ribbon in the ink cassette.NOTE•Place the ink cassette on a flat surface, when loading the ink ribbon.•Place the ink cassette on a flat surface, when loading the ink ribbon.•Make sure that the shafts of the ink ribbon fit into the ink cassette firmly.Load the ink ribbon in the ink cassette as shown below.•Make sure to set load it in the correct position. INSTALLING THE INK CASSETTEInstall the ink cassette with the ink ribbon into the compartmentof the unit.Make sure to set the green roller with ink ribbon rolled to the front. Then set the inkribbon and cassette into the position of the unit as marked in the figure.Make sure to set the green ink ribbon roller to the ditches firmly.Turn the ivory roller to eliminate any slack.112244331243Ink ribbonInk cassetteGearHandleGuideArrows
15CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGPush up the ink cassette as the arrow shows until you hear a click.Hold the handle of the ink cassette and raise the cassette. Then put the roller ends intothe ditches.Make sure to put the ivory ink ribbon roller firmly into the ditches shown by the arrowspoint.NOTEIf the ink ribbon is used up, repeat the steps to to replace the print paper and theink ribbon.CANCEL FEED&CUTClose the door.NOTE•When closing the door, push it until a click is heard.•If the PAPER/INK RIBBON indicator illuminates when the door is closed, the printpaper may have not been installed correctly.In this case, open the door to make sure that the print paper has been installedcorrectly. Then close the door again.Press the FEED & CUT button for more than 0.5 second.The print paper is cut after being fed about 15 cm. Repeat this step three times whenreplacing the print paper.(This step is for initializing, and helps to remove finger prints and dust on the printpaper. The mechanism inside the unit is also reset to the initial position as a preparationfor printing.)Installation of the print paper and the ink ribbon is completed.NOTE•Make sure to replace the print paper and the ink ribbon at the same time.•When replacing them, throw away the paper chips in the dust box.
16BEFORE OPERATIONUSAGE AND STORAGE OF PAPER / INK RIBBON SET BEFORE PRINTING•Fingerprints or dust on the paper’s printing surface may degrade the print quality andcause paper jams. If the FEED & CUT procedure is not completed when replacing theprint paper, two or three prints may be printed with blank parts due to hand oil or dust.•When the print paper is abruptly transferred from a cool place to a hot place, vapor or dewis generated on the paper’s surface causing paper jams or degraded print quality. Leavethe print paper in the room to stabilize its temperature before using it.•If you repeat the FEED & CUT procedure more than the designated number of timeswhile installing the print paper, the indicated number of prints may not be made. In addition,if you replace the print paper before it is used up, the indicated number of prints may notbe made. AFTER PRINTING•If the paper absorbs nonvolatile organic solvents (alcohol, ester, ketone, etc.) the print maybe discolored.•Discoloration of prints is accelerated if the print paper comes into contact with soft vinylchloride such as transparent tape.•Avoid storing prints in direct sunlight or places with high humidity. STORAGE•Leaving the print paper in contact with PVC- based materials causes color of prints tocome off and to be stained.•Never store the print paper in places that are close to heater or in direct sunlight.Keep the print paper in a place where;Temperature : 5 ˚C - 30 °CHumidity : 20 % - 60 % RH
17CONNECTIONS OTHERSPRECAUTIONS FEATURES PREPARATION TROUBLE-SHOOTINGINSTALLATION OF PRINTER DRIVERThe printer driver is required to print the data from the personal computer connected withthis unit.The printer driver for Windows® is supplied with this unit.Refer to the PRINTER DRIVER GUIDE in the CD-ROM for installing the printer driver.Windows 98, Windows Millennium, Windows 2000 and Windows XP are the registeredtrademarks of Microsoft Corporation in the U.S.A. and other countries.Product name Required operating systemCPD9000WCPD9000XApplies for Microsoft® Windows® 98 or Windows®Millennium operation systemApplies for Microsoft® Windows® 2000 or Windows® XPoperation system
18ERROR MESSAGES & COUNTERMEASURESINDICATIONS ON THE FRONT PANEL AND COUNTERMEASURESIf, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel willilluminate or blink. In this case, follow the procedure described below.If, for some reason, printing is not possible or an error occurs during printing,ALARM Causes and CountermeasuresThe door is open.•Close the door.A paper jam occurs.•Refer to “Overcoming paper jams.”The temperature of the thermal head is too high.•Wait until the indication goes off. * NoteThe ink ribbon is not loaded.The ink ribbon is used up.•Replace the ink ribbon with a new one.The combination of the ink ribbon and the print paperis incorrect.•Use a correct combination of the ink ribbon and theprint paper.The print paper is not installed.The print paper is used up.•Install new print paper.An ink ribbon distinction error occurs.The combination of the ink ribbon and the print paperis incorrect.•Use a correct combination of the ink ribbon and theprint paper.An ink ribbon jam occurs.•Install a new ink ribbon.•Install a new ink ribbon.Other errors*Note If an error occurs while the continuous printing is ongoing, it is resumed after the error indication goes off.PAPER/INK RIBBONDATA READY Page: Steadyon : off : Blinking : Depends on the previous condition71914-15---12-1314-1520COOLING------
19CONNECTIONS PREPARATION TROUBLE-SHOOTINGFEATURESPRECAUTIONS OTHERSOVERCOMING PAPER JAMSPress the DOOR OPEN button to open the door.Make sure that the power is turned on before opening the door.If the door does not open, turn off the power and turn it on again.Then press the DOOR OPEN button again.Remove the ink cassette.Push down the ink cassette as shown by the arrow and pull it out. Take out the print paper.Cut off the defective part of the print paper with scissors.NOTEMake sure to cut off the printed part of the print paper. Failure to do this may result in theink ribbon sticking to the print paper and being torn.Install the print paper and the ink cassette with the ink ribbon. (Referto pages 12-15.)Press the FEED & CUT button.The setting of this unit is initialized.21CANCELDOOR OPEN FEED&CUT
20BEFORE CALLING FOR SERVICESymptomThe power is not turned on.The Door does not close.The image is not printed.The image is not be printed filling thepossible print area.The image data is not transferred.The personal computer does not recog-nize this unit.Check & RemedyIs the power cord plug disconnected from the outlet?→ Connect the power cord plug to the outlet firmly.→ The protective circuit may be working. Turn off the power and wait forabout two minutes. Then turn on the power again.Is the image data transferred?→ Check the status.Is the image data sent to this unit?→ Make sure that the image data is sent to this unit.Is the print paper or the ink ribbon used up?→ Check them.Is the ink cassette installed correctly?→ Install the ink cassette correctly.Is the printer driver set correctly?→ Check the setting.Is the input select switch set correctly?→ Check the setting.Is the same SCSI ID number allocated to other equipment?→ Change the SCSI ID number.Is the input select switch set correctly?→ Check the setting.INSTRUCTIONS FOR TRANSPORTATIONWhen transporting this unit for some reason such as repair, follow the instructions below.Use the original packagingThe genuine package unit may not endure more than one round trip. If the unit is transported with the packageunit more than one round trip, it may not be guaranteed.Purchase another package unit when transporting this unit again.Pack the unit with all the accessories removed.For the following symptoms, check the unit again before calling for service.ERROR MESSAGES & COUNTERMEASURES
21CONNECTIONS PREPARATION TROUBLE-SHOOTINGFEATURESPRECAUTIONS OTHERSPress the POWER button to turn on the power.Press the DOOR OPEN button to open the door.Make sure to turn off the power before cleaning.Remove the ink cassette.Take out the print paper. Clean the head.Clean the heat-generating part below the thermal head.Wipe the head cleaning part carefully with tissue paper dampened with a small amount ofalcohol.NOTE•Do not damage the thermal head.•When the symptom of poor print quality is not corrected even after the head is cleaned,replace the thermal head. Contact your dealer.•The thermal head is hot right after printing. Wait until the head temperature drops lowbefore cleaning the thermal head.Clean the paper flanges.Clean the parts that contact the print paper sides as shown right.Wipe the parts carefully with tissue paper dampened with a small amount of alcohol.Cleaning as indicated below will help maintain stable printer operation and extend theprinter’s life.PreparationsAlcohol (isopropyl alcohol)Tissue paper (Fold in half about four times, and use the folded side to clean.)Cotton budsOther : Cleaner pen (option)** Please ask the dealer about options.CLEANINGHow to fold tissue paperCleaner penCleaning partA small amount of alcoholCleaning part of thermal headOutsideInsideCleaning part
Mitsubishi Electric Europe B.V.UK BranchTravellers Lane, Hatfield, Herts. AL10 8XB, England, U.K.Phone (0) 1707 276100 FAX (0) 1707 278755German BranchGothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; GermanyPhone 02102/ 486-9250 FAX 02102/ 486-7320French Branch25, Boulevard des Bouvets - 92741 NANTERRE cedexPhone (01) 55.68.55.00 FAX (01) 55.68.57.31Italian BranchCentro Direzionale Colleoni, Palazzo Perseo-Ingresso 2,Via Paracelso 12, 20041 Agrate Brianza, (Milano) ItalyPhone (039) 60531 FAX (039) 6057694Benelux BranchNijverheidsweg 23 A, 3641 RP. Postbus 222, 3640 AE MijdrechtPhone 0297-282461 FAX 0297-283936Spanish Branch (Barcelona)Sucursal en españaCtra. Rubí, 76-80, 08190 Sant Cugat del VallésAp. de Correos 420BARCELONA (SPAIN)Phone +34 93 565 3154 FAX +34 93 589 4388WE919C131A4MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.9351 Jeronimo Road, Irvine, CA 92618, U.S.A.Phone 949-465-6000Manufactured by Mitsubishi Electric Corporation1 Zusho Baba, Nagaokakyo-city, Kyoto Japan

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