Mitsubishi Electric CP9000DW Digital Color Printer User Manual 01 cover
Mitsubishi Electric Corp Digital Color Printer 01 cover
Manual
DIGITAL COLOR PRINTER
MODEL
CP9000DW
OPERATION MANUAL
THIS OPERATION MANUAL IS IMPORTANT
TO YOU.
PLEASE READ IT BEFORE USING YOUR
DIGITAL COLOR PRINTER.
POWER
ALARM
PAPER/INK RIBBON
DATA
READY
CANCEL
DOOR OPEN FEED&CUT
COOLING
This digital color printer complies with the requirements and other relevant
provisions of the EC Directive 89/336/EEC, 73/23/EEC, 93/68/EEC and 1999/
5/EC.
The electro-magnetic susceptibility has been chosen at a level that gains
proper operation in residential areas, on business and light industrial premises
and on small-scale enterprises, inside as well as outside of the buildings. All
places of operation are characterised by their connection to the public low
voltage power supply system.
WARNING:
Use the included AC power cord so as not to interfere with radio and television reception.
If you use other cables, it may cause interference with radio and television reception.
WARNING :
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO
RAIN OR MOISTURE.
INFORMATION
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
CAUTION :
TO REDUCE THE RISK OF ELECTRIC
SHOCK,
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended
to alert the user to the presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute the risk of
electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
The “Caution, hot surface” symbol indicates that the marked item may be hot and
should not be touched.
The “ON/OFF” symbol indicates connection to or disconnection from the mains,
at least for mains switches.
The “Alternating current” symbol indicates that the equipment is suitable for
alternating current only.
CAUTION
CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his or her own
expense.
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
WARNING:
In the USA or Canada, use the AC power cord according to the
recommendations as below, in order to comply with UL60950
and CAN/CSA C22.2 No. 60950-00.
Case 1. Connect to the 120V receptacle of the room or the host
equipment.
The AC power cord should be UL or CSA approved
and consist of type SJT or SVT, size 16 or 18AWG,
length 2.5m or shorter cord with IEC320/C13 type,
125V 10A or higher rating connector and NEMA 5-15
type, 125V 10A or higher rating plug.
Case 2. Connect to the 230V receptacle of the room or the host
equipment.
The AC power cord should be UL or CSA approved
and consist of type SJT or SVT, size 16 or 18AWG,
length 2.5m or shorter cord with IEC320/C13 type,
250V 10A or higher rating connector and NEMA 6-15
type, 250V 10A or higher rating plug.
WARNING:
In Europe, use the AC power cord according to the recommen-
dations as below, in order to comply with EN60950.
Connect to the 230V receptacle of the room or the host equip-
ment.
The AC power cord should be VDE approved and consist of
core size 1mm2 or bigger, length 2.5m or shorter cord with
IEC320/C13 type, 250V 10A or higher rating connector and
CEE(7)VII type or IEC 320-2.2/E type, 250V 10A or higher
rating plug.
1
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
CONTENTS
Contents ................................................................................................ 1
Safety precautions ................................................................................ 2-4
Special features .................................................................................... 5
Unpacking ............................................................................................. 6
Features and functions ......................................................................... 7-8
Front panel ............................................................................................. 7
Side and rear panel ................................................................................ 8
Connections .......................................................................................... 9-11
Connection with SCSI data signal equipment ........................................ 9
Connection with USB data signal equipment ......................................... 10
Setting of DIP switches .......................................................................... 11
Before operation.................................................................................... 12-17
Paper / ink ribbon set ............................................................................. 12
Installation of print paper ........................................................................ 12-14
Installation of ink ribbon ......................................................................... 14-15
Usage and Storage of Paper / ink ribbon set ......................................... 16
Installation of printer driver ..................................................................... 17
Error messages and countermeasures ................................................. 18-20
Indications on the front panel and countermeasures ............................. 18
Overcoming paper jams ......................................................................... 19
Before calling for service ........................................................................ 20
Instructions for transportation ................................................................ 20
Cleaning ................................................................................................ 21
Specifications and options .................................................................... 22
CONTENTS
2
In the interest of safety, please observe the following precautions:
POWER REQUIREMENT
This Digital Color Printer is designed to operate on 120V AC 50/60Hz in U.S.A. and Canada, 220V-240V AC 50/60Hz in Europe.
Never connect to any outlet or power supply having a different voltage or frequency.
WARNING : THIS APPARATUS MUST BE EARTHED.
AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE.
PROTECTIVE MEASURES
IF ABNORMALITIES ARISE, .....
Use of the unit during emission of smoke or abnormal sounds (without adopting countermeasures) is dangerous. In such a
case, unplug the power cord from the source outlet immediately, and request maintenance service from the sales dealer.
NEVER INSERT ANY OBJECT INTO THE UNIT
Foreign objects of any kind inserted into this unit constitute a safety hazard and can cause extensive damage.
DO NOT PLACE ANYTHING ON THE DIGITAL COLOR PRINTER
Heavy objects placed on the Digital Color Printer can cause damage or obstruct proper ventilation.
PROTECT THE POWER CORD
Damage to the power cord may cause fire or shock hazard. When unplugging, hold by the plug only and remove carefully.
DO NOT PLACE WATER CONTAINERS ON THE UNIT
Do not place flower vases, and other water-holding containers on the device. If, for some reason, water seeps to the inside of
the unit, unplug the power cord from the source outlet, and contact the sales dealer. If used without corrective measures, the
unit may be damaged.
“In the interest of safety, avoid handling of liquids near the unit.”
DO NOT REMOVE THE CABINET
Touching internal parts is dangerous, besides, it may lead to malfunction. Contact the sales dealer to carry out internal checks
and adjustments. Before opening the cover for eliminating a jammed paper, etc., be sure to disconnect the power cord plug.
UNPLUG THE POWER CORD DURING A LONG ABSENCE
Turn off the main power switch and unplug the power cord during a long absence.
WHEN TRANSPORTING THE UNIT
When transporting the unit, remove the ink ribbon and print paper from the unit.
BE CAREFUL AROUND PRINT PAPER EXIT SLOT
Don’t insert your hand or any material into the paper exit slot during printing.
Do not touch the cutter blade inside the paper exit slot.
Otherwise, your finger will be injured.
DO NOT TOUCH THE THERMAL HEAD
Do not touch your hand to the thermal head (located inside the unit).
The thermal head is heated to high temperature.
This may cause injury.
BE CAREFUL WITH THE PRINTING UNIT
Do not move the unit while the printing unit is sliding out. This may cause injury.
Be careful not to catch your finger in the printing unit when the printing unit is being retracted into the unit.
CONNECTION CABLES
Use the provided power cord.
SAFETY PRECAUTIONS
3
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
INSTALLATION LOCATIONS
MAINTAIN GOOD VENTILATION
Ventilation slots and holes are provided on the rear and both sides of this unit. Place the unit on a hard and level surface and
locate at least 10cm (4 inches) from walls to insure proper ventilation. When putting the unit on the system rack, take a space
between the unit and the back and sides of the rack.
UNSUITABLE LOCATIONS
Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.
PLACES WITH HIGH HUMIDITY AND DUST
Do not place the unit at a high humidity and dusty locations. They can cause extensive damage to this unit. Avoid places where
the unit is likely to be exposed to oily fumes and vapors.
PLACES LIKELY TO BE EXTREMELY HOT
Places exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform the
cabinet, or can become a prime cause of damage.
PLACES THE UNIT ON A HORIZONTAL LEVEL
The unit is likely to be affected if it is placed in slanted conditions or in an unstable places.
PROTECT AGAINST DEW FORMATION
In extremely cold regions, if the unit is moved quickly from an extremely cold place to warmer one, dew is likely to be formed. If
dew is formed, printing is not possible.
OPERATING AMBIENT TEMPERATURE RANGE
The operating ambient temperature range is 5°C-40°C (41°F-104°F) and the humidity of 30%-80%. When using the unit on the
system rack, be sure to keep this ambient temperature inside the rack.
FOR LONG OPERATING LIFE
UNSUITABLE MATERIALS FOR THE DIGITAL COLOR PRINTER
Coat flaking and deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if
rubber or PVC items are left in contact with the unit for extended duration, or if the unit is sprayed with insecticide.
CARE OF THE CABINET
Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before
operating. Never use petroleum base solutions or abrasive cleaners.
HEAD ABRASION
The thermal head, like the video head, wears out. When it is abraded, it becomes hard to print out fine details of the picture. In
such a case, it is necessary to replace the thermal head. Consult with the sales dealer for replacing the head.
CONNECTING DEVICES
Read thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. The
power cord must be disconnected after printing is over.
CAUTION ON RELOCATING
When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage.
Further, make sure to disconnect the power cord from the power outlet, and the cables from the connected devices.
4
OTHER CAUTIONS
Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely
low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.
NOTE:
YOUR UNDERSTANDING IS REQUESTED FOR THE LOSS OF IMAGES IN MEMORY DUE TO THE SUDDEN
OCCURRENCE OF A MALFUNCTION.
As for Print paper and ink ribbon, refer to “PAPER / INK RIBBON SET”.
SAFETY PRECAUTIONS
5
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
SPECIAL FEATURES
SPECIAL FEATURES
TWO PRINT SIZES ARE AVAILABLE DEPENDING ON THE PURPOSE
Two printing sizes, 9x13 (3.5x5”) (max.89 x 127 mm) and 10x15 (4x6”) (max.102 x 152 mm), are selectable.
HIGH SPEED PRINTING
Normal printing speed is approx.15 seconds (in 9x13 (3.5x5”) print). Use of roll paper shortens the time for installing and
removing.
LARGE CAPACITY PRINTING
Maximum of 680 prints per roll for 9x13 (3.5x5”) is offered. Large economical print capacity per roll reduces frequency of
exchanging paper and ink ribbon.
HIGH QUALITY PRINTING
CP9000DW is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces a
continuous tone at 256 gradient and 16.7 million colors for each of Y, M, and C.
346 DPI HIGH RESOLUTION
CP9000DW has a high resolution of 346 DPI for precise illustrations and sharp photographic images.
ADDITIONAL FEATURES COMPATIBLE WITH A VARIETY OF INTERFACES AND SYSTEMS
(1) Input and output of control signals using the SCSI II and Hi-Speed USB (Ver. 2.0) interfaces.
(2) Newly developed printer driver, which reduces PC processing time .
6
UNPACKING
UNPACKING
Take the printer out of the box by the following procedures. Make sure to check the accessories.
Open the top of the box.
Remove the accessories together with upper cushions.
Hold the handles of the cardboard and pull it up carefully to
take the printer together with the lower cushions out of the
box.
Make sure to pull the cardboard straight up.
Separate the printer from the cushions.
Make sure to keep the printer horizontally.
Unwrap the packing.
CONTENTS
The accessories are contained in the upper cushions. Check the contents.
Quick setup guide Ink cassette CD-ROM Paper flanges Spacers
Power cords SCSI
terminator
7
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
FEATURES & FUNCTIONS
POWER BUTTON
Use to switch the power ON and OFF.
Press to turn on power. Press again to turn off power.
DUST BOX
Holds the paper chips.
When shipping, the dust box is attached to the unit with
packed in a plastic bag. Take it out and mount it to the unit
as the figure shows.
NOTE
Paper chips sometimes may not fall into the dust box
because of the installation condition of the unit or use of
print paper stored improperly.
PRINT OUTLET
The printed paper comes out here.
DOOR OPEN BUTTON
While the power is on, press this button to open the door.
DOOR
Open this door when installing print paper or ink ribbon.
Press the DOOR OPEN button to open the door.
POWER INDICATOR
When the power is turned on, the indicator illuminates.
ALARM INDICATOR
When an error such as a paper jam occurs or the door
does not open, this indicator illuminates. When the door is
open, it blinks. See page 18.
PAPER/INK RIBBON INDICATOR
When an error concerning the ink ribbon or print paper
occurs, this indicator illuminates. See page 18.
DATA INDICATOR
This indicator blinks during data transfer. It illuminates
during printing. See page 18.
READY INDICATOR
This indicator illuminates when this unit is ready to accept
the data. It also illuminates during printing and data transfer.
See page 18.
COOLING INDICATOR
When the unit is overheated, this indicator illuminates. See
page 18.
CANCEL BUTTON
Press this button for more than 0.5 second to cancel
continuous printing. When the print currently in progress
finishes, the set number of prints is reset to 1 and the print
process is canceled.
FEED & CUT BUTTON
When you keep pressing this button for more than 0.5
second, the print paper is fed and cut.
POWER
ALARM
PAPER / INK RIBBON
DATA
READY COOLING
CANCEL
DOOR OPEN FEED&CUT
1
2
4
6
3
79 10
811
12
13
5
FRONT PANEL
8
AC LINE
6
4
1
3
3
2
55
USB TERMINAL
Use to connect the USB cable.
For setting, see page 10.
SCSI ID SWITCH
Use to set the SCSI ID number of the connected device.
See page 9.
SCSI PORT
Use to connect this unit to a device with the SCSI interface
such as personal computers. See page 9.
SIDE AND REAR PANEL
FEATURES & FUNCTIONS
DIP SWITCHES
Use to set various functions of this unit. See page 11.
HANDLE FOR TRANSPORTING
When transporting this unit, hold this handle and the lower
left part of this unit.
POWER SOCKET (AC LINE)
Use to connect the provided power cord. Insert the cord
firmly.
(LEFT SIDE) (REAR)
9
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
CONNECTIONS
CONNECTION WITH SCSI DATA SIGNAL EQUIPMENT
4
0
3
7
2
6
1
5
SCSI ID
Terminator
To SCSI terminal
(Use terminator when no
SCSI device is connceted.)
Digital color printer
To SCSI terminal
To SCSI terminal
Personal computer
CONNECTING TO PERSONAL COMPUTER (EXAMPLE)
Press the POWER button to turn on the power.
Press the DOOR OPEN button to open the door.
Set the input select switch inside this unit to SCSI.
Close the door.
Press the POWER button to turn off the power.
Connect the unit and the personal computer with a SCSI cable.
Connect this unit to a personal computer as shown below.
Make sure to turn off the main power of the unit and other equipment before
connection.
Input select switch
Set the SCSI ID switch.
Set the SCSI ID switch on the rear panel according to the personal computer
connected.
•Select the ID number among 1 to 6.
•Turn the arrow with a screwdriver to set the ID number.
•The default setting is No. 5.
•No. 7 is allocated to the personal computer you use and No. 0 is allocated to
the built-in hard disk of the personal computer by default.
•Do not set the ID numbers redundantly.
After verifying the connection, press the POWER button to
turn on this unit.
Turn on the power of the personal computer.
10
CONNECTIONS
CONNECTION WITH USB DATA SIGNAL EQUIPMENT
To USB port
Personal computer
Digital color printer
To USB port
CONNECTING TO PERSONAL COMPUTER (EXAMPLE)
Input select switch
Press the POWER button to turn on the power.
Press the DOOR OPEN button to open the door.
Set the input select switch inside this unit to USB.
Close the door.
Press the POWER button to turn off the power.
Connect the unit and the personal computer with a USB cable.
Connect this unit to a personal computer as shown below.
Make sure to turn off the main power of the unit and other equipment before
connection.
After verifying the connection, press the POWER button to
turn on this unit.
Turn on the power of the personal computer.
11
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
SETTING OF DIP SWITCHES
SETTING DIP SWITCHES
All the switches are set to OFF at the time of shipment from the factory.
Turn off the power before changing the DIP switch settings.
Switch No. Setting Function
1 OFF Auto feed & cut mode
When the door is closed after the print paper or a ink cassette is installed with this unit powered on,
this unit automatically carries out paper feed & cut operation.
ON Manual feed & cut mode
2 OFF Not used. (Set this switch to OFF.)
ON
3 OFF Not used. (Set this switch to OFF.)
ON
4 OFF Not used. (Set this switch to OFF.)
ON
5 OFF Not used. (Set this switch to OFF.)
ON
6 OFF Not used. (Set this switch to OFF.)
ON
7 OFF Not used. (Set this switch to OFF.)
ON
8 OFF Not used. (Set this switch to OFF.)
ON
ONOFF
12345678
12
BEFORE OPERATION
Before printing,
Install the print paper to this unit. (pages 12-13)
Install the ink ribbon to this unit. (page 14-15)
PAPER / INK RIBBON SET
When using this unit, make sure to use the following types of the paper / ink ribbon set.
INSTALLATION OF PRINT PAPER
When installing the print paper, make sure to turn on the power of this unit.
Attach the supplied paper flanges to both sides of the print paper.
When you pinch the latches on the paper flange, the stoppers retract into the shaft.
Attach the flanges to the print paper with the stoppers retracted.
Make sure that the flanges are attached to the print paper securely, and release the
latches.
NOTE
•Take care not to pinch your fingers.
•Do not remove the sticker on the print paper yet.
•Do not slacken the paper. Any slack in the print paper may degrade the print quality.
Attach the spacers to the paper flanges as shown
right when using CK9035.
1. Fit the spacer to the paper flange with its
stoppers retracted.
2. Insert the latches of the spacer into the holes in
the flange and turn the spacer until it is locked.
NOTE
Do not touch the thermal head.
Fingerprints or dust on the thermal head will degrade the print quality.
Sticker
PAPER / INK RIBBON SET
Product name Print size Number of prints Application
CK9035 9x13 (3.5x5”) 680 Surface-laminated color print
CK9046 10x15 (4x6”) 600 Surface-laminated color print
CK9046PST 10x15 (4x6”) 600 Surface-laminated color print for post card
13
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
Install the print paper into the unit.
Make sure to install the print paper firmly.
NOTE
Install the print paper into the unit slowly. If it is dropped along the ditches, the unit or
accessories may be damaged.
Roller
Print paper
Remove the sticker, and insert the print paper between the rollers
as shown right.
•Remove the sticker before inserting the print paper between rollers. Make sure to
insert the paper straight.
•Feed the print paper under the roller until the LED lamp illuminates.
NOTE
•Keep the roller clean. Dirt on the roller may degrade the print quality.
NOTE
•When the print paper is used up (or PAPER/INK RIBBON indicator illuminates),
take out the ink cassette first. Then repeat the above steps to to replace the
print paper.
•Make sure to turn on the power before replacing the print paper.
•Make sure to eliminate any slack from the print paper. If you carry out the following
steps without eliminating the slack, the print paper may be damaged.
Black
Press the POWER button to turn on the power.
Press the DOOR OPEN button to open the door.
Paper ...
14
BEFORE OPERATION
INSTALLATION OF INK RIBBON
INSTALLING THE INK RIBBON
Before installing the ink cassette into this unit, load the ink ribbon in the ink cassette.
NOTE
•Place the ink cassette on a flat surface, when loading the ink ribbon.
•Place the ink cassette on a flat surface, when loading the ink ribbon.
•Make sure that the shafts of the ink ribbon fit into the ink cassette firmly.
Load the ink ribbon in the ink cassette as shown below.
•Make sure to set load it in the correct position.
INSTALLING THE INK CASSETTE
Install the ink cassette with the ink ribbon into the compartment
of the unit.
Make sure to set the green roller with ink ribbon rolled to the front. Then set the ink
ribbon and cassette into the position of the unit as marked in the figure.
Make sure to set the green ink ribbon roller to the ditches firmly.
Turn the ivory roller to eliminate any slack.
1
1
2
2
4
4
3
3
12
43
Ink ribbon
Ink cassette
Gear
Handle
Guide
Arrows
15
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
Push up the ink cassette as the arrow shows until you hear a click.
Hold the handle of the ink cassette and raise the cassette. Then put the roller ends into
the ditches.
Make sure to put the ivory ink ribbon roller firmly into the ditches shown by the arrows
point.
NOTE
If the ink ribbon is used up, repeat the steps to to replace the print paper and the
ink ribbon.
CANCEL FEED&CUT
Close the door.
NOTE
•When closing the door, push it until a click is heard.
•If the PAPER/INK RIBBON indicator illuminates when the door is closed, the print
paper may have not been installed correctly.
In this case, open the door to make sure that the print paper has been installed
correctly. Then close the door again.
Press the FEED & CUT button for more than 0.5 second.
The print paper is cut after being fed about 15 cm. Repeat this step three times when
replacing the print paper.
(This step is for initializing, and helps to remove finger prints and dust on the print
paper. The mechanism inside the unit is also reset to the initial position as a preparation
for printing.)
Installation of the print paper and the ink ribbon is completed.
NOTE
•Make sure to replace the print paper and the ink ribbon at the same time.
•When replacing them, throw away the paper chips in the dust box.
16
BEFORE OPERATION
USAGE AND STORAGE OF PAPER / INK RIBBON SET
BEFORE PRINTING
•Fingerprints or dust on the paper’s printing surface may degrade the print quality and
cause paper jams. If the FEED & CUT procedure is not completed when replacing the
print paper, two or three prints may be printed with blank parts due to hand oil or dust.
•When the print paper is abruptly transferred from a cool place to a hot place, vapor or dew
is generated on the paper’s surface causing paper jams or degraded print quality. Leave
the print paper in the room to stabilize its temperature before using it.
•If you repeat the FEED & CUT procedure more than the designated number of times
while installing the print paper, the indicated number of prints may not be made. In addition,
if you replace the print paper before it is used up, the indicated number of prints may not
be made.
AFTER PRINTING
•If the paper absorbs nonvolatile organic solvents (alcohol, ester, ketone, etc.) the print may
be discolored.
•Discoloration of prints is accelerated if the print paper comes into contact with soft vinyl
chloride such as transparent tape.
•Avoid storing prints in direct sunlight or places with high humidity.
STORAGE
•Leaving the print paper in contact with PVC- based materials causes color of prints to
come off and to be stained.
•Never store the print paper in places that are close to heater or in direct sunlight.
Keep the print paper in a place where;
Temperature : 5 ˚C - 30 °C
Humidity : 20 % - 60 % RH
17
CONNECTIONS OTHERS
PRECAUTIONS FEATURES PREPARATION TROUBLE-
SHOOTING
INSTALLATION OF PRINTER DRIVER
The printer driver is required to print the data from the personal computer connected with
this unit.
The printer driver for Windows® is supplied with this unit.
Refer to the PRINTER DRIVER GUIDE in the CD-ROM for installing the printer driver.
Windows 98, Windows Millennium, Windows 2000 and Windows XP are the registered
trademarks of Microsoft Corporation in the U.S.A. and other countries.
Product name Required operating system
CPD9000W
CPD9000X
Applies for Microsoft® Windows® 98 or Windows®
Millennium operation system
Applies for Microsoft® Windows® 2000 or Windows® XP
operation system
18
ERROR MESSAGES & COUNTERMEASURES
INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES
If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will
illuminate or blink. In this case, follow the procedure described below.
If, for some reason, printing is not possible or an error occurs during printing,
ALARM Causes and Countermeasures
The door is open.
•Close the door.
A paper jam occurs.
•Refer to “Overcoming paper jams.”
The temperature of the thermal head is too high.
•Wait until the indication goes off. * Note
The ink ribbon is not loaded.
The ink ribbon is used up.
•Replace the ink ribbon with a new one.
The combination of the ink ribbon and the print paper
is incorrect.
•Use a correct combination of the ink ribbon and the
print paper.
The print paper is not installed.
The print paper is used up.
•Install new print paper.
An ink ribbon distinction error occurs.
The combination of the ink ribbon and the print paper
is incorrect.
•Use a correct combination of the ink ribbon and the
print paper.
An ink ribbon jam occurs.
•Install a new ink ribbon.
•Install a new ink ribbon.
Other errors
*Note If an error occurs while the continuous printing is ongoing, it is resumed after the error indication goes off.
PAPER/
INK RIBBON
DATA READY Page
: Steadyon : off : Blinking : Depends on the previous condition
7
19
14-15
---
12-13
14-15
20
COOLING
---
---
19
CONNECTIONS PREPARATION TROUBLE-
SHOOTING
FEATURES
PRECAUTIONS OTHERS
OVERCOMING PAPER JAMS
Press the DOOR OPEN button to open the door.
Make sure that the power is turned on before opening the door.
If the door does not open, turn off the power and turn it on again.
Then press the DOOR OPEN button again.
Remove the ink cassette.
Push down the ink cassette as shown by the arrow and pull it out.
Take out the print paper.
Cut off the defective part of the print paper with scissors.
NOTE
Make sure to cut off the printed part of the print paper. Failure to do this may result in the
ink ribbon sticking to the print paper and being torn.
Install the print paper and the ink cassette with the ink ribbon. (Refer
to pages 12-15.)
Press the FEED & CUT button.
The setting of this unit is initialized.
2
1
CANCEL
DOOR OPEN FEED&CUT
20
BEFORE CALLING FOR SERVICE
Symptom
The power is not turned on.
The Door does not close.
The image is not printed.
The image is not be printed filling the
possible print area.
The image data is not transferred.
The personal computer does not recog-
nize this unit.
Check & Remedy
Is the power cord plug disconnected from the outlet?
→ Connect the power cord plug to the outlet firmly.
→ The protective circuit may be working. Turn off the power and wait for
about two minutes. Then turn on the power again.
Is the image data transferred?
→ Check the status.
Is the image data sent to this unit?
→ Make sure that the image data is sent to this unit.
Is the print paper or the ink ribbon used up?
→ Check them.
Is the ink cassette installed correctly?
→ Install the ink cassette correctly.
Is the printer driver set correctly?
→ Check the setting.
Is the input select switch set correctly?
→ Check the setting.
Is the same SCSI ID number allocated to other equipment?
→ Change the SCSI ID number.
Is the input select switch set correctly?
→ Check the setting.
INSTRUCTIONS FOR TRANSPORTATION
When transporting this unit for some reason such as repair, follow the instructions below.
Use the original packaging
The genuine package unit may not endure more than one round trip. If the unit is transported with the package
unit more than one round trip, it may not be guaranteed.
Purchase another package unit when transporting this unit again.
Pack the unit with all the accessories removed.
For the following symptoms, check the unit again before calling for service.
ERROR MESSAGES & COUNTERMEASURES
21
CONNECTIONS PREPARATION TROUBLE-
SHOOTING
FEATURES
PRECAUTIONS OTHERS
Press the POWER button to turn on the power.
Press the DOOR OPEN button to open the door.
Make sure to turn off the power before cleaning.
Remove the ink cassette.
Take out the print paper.
Clean the head.
Clean the heat-generating part below the thermal head.
Wipe the head cleaning part carefully with tissue paper dampened with a small amount of
alcohol.
NOTE
•Do not damage the thermal head.
•When the symptom of poor print quality is not corrected even after the head is cleaned,
replace the thermal head. Contact your dealer.
•The thermal head is hot right after printing. Wait until the head temperature drops low
before cleaning the thermal head.
Clean the paper flanges.
Clean the parts that contact the print paper sides as shown right.
Wipe the parts carefully with tissue paper dampened with a small amount of alcohol.
Cleaning as indicated below will help maintain stable printer operation and extend the
printer’s life.
Preparations
Alcohol (isopropyl alcohol)
Tissue paper (Fold in half about four times, and use the folded side to clean.)
Cotton buds
Other : Cleaner pen (option)*
* Please ask the dealer about options.
CLEANING
How to fold tissue paper
Cleaner pen
Cleaning part
A small amount of alcohol
Cleaning part of thermal head
Outside
Inside
Cleaning part
Mitsubishi Electric Europe B.V.
UK Branch
Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K.
Phone (0) 1707 276100 FAX (0) 1707 278755
German Branch
Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany
Phone 02102/ 486-9250 FAX 02102/ 486-7320
French Branch
25, Boulevard des Bouvets - 92741 NANTERRE cedex
Phone (01) 55.68.55.00 FAX (01) 55.68.57.31
Italian Branch
Centro Direzionale Colleoni, Palazzo Perseo-Ingresso 2,
Via Paracelso 12, 20041 Agrate Brianza, (Milano) Italy
Phone (039) 60531 FAX (039) 6057694
Benelux Branch
Nijverheidsweg 23 A, 3641 RP. Postbus 222, 3640 AE Mijdrecht
Phone 0297-282461 FAX 0297-283936
Spanish Branch (Barcelona)
Sucursal en españa
Ctra. Rubí, 76-80, 08190 Sant Cugat del Vallés
Ap. de Correos 420
BARCELONA (SPAIN)
Phone +34 93 565 3154 FAX +34 93 589 4388
WE919C131A4
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 Jeronimo Road, Irvine, CA 92618, U.S.A.
Phone 949-465-6000
Manufactured by Mitsubishi Electric Corporation
1 Zusho Baba, Nagaokakyo-city, Kyoto Japan