Miura Systems M010-1 M010 Payment Shuttle User Manual

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© Miura Systems 2018 Page 1 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 M010-GUIDE01-V1-2 M010 Shuttle Operational Guide Date: 2018-06-22 Commercially confidential Uncontrolled when printed Document History Version Details of change(s) Author(s) V1-0 Initial release RS, RH, VB V1-1 Added battery charging recommendations, and regulatory statements MW, SJ V1-2 Added implementation note about Vehicle transients. Added new compliance notes, NFC DH, RS

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 2 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 1Introduction .............................................................................................................................. 4 2Shuttle Features ........................................................................................................................ 5 3Operating the Shuttle Terminal ................................................................................................ 6 3.1Introduction ....................................................................................................................... 6 3.2Power and charging ........................................................................................................... 6 3.2.1Turning the terminal ON ............................................................................................ 6 3.2.2Turning the terminal OFF ........................................................................................... 6 3.2.3Sleep ........................................................................................................................... 6 3.2.4Charging the Battery .................................................................................................. 6 3.2.5Low Battery ................................................................................................................ 7 3.2.6Battery usage guidelines ............................................................................................. 7 3.2.7Implementation note: vehicle transients ..................................................................... 7 3.3Bluetooth ........................................................................................................................... 8 3.3.1Start up ....................................................................................................................... 8 3.3.2Ready To Pair: ............................................................................................................ 8 3.3.3Ready To Connect ...................................................................................................... 8 3.3.4Connected ................................................................................................................... 8 3.4Transaction Mode .............................................................................................................. 9 3.4.1PIN Entry .................................................................................................................... 9 3.4.2PIN OK ....................................................................................................................... 9 3.4.3PIN Incorrect .............................................................................................................. 9 3.4.4Last Try ...................................................................................................................... 9 3.5Contactless ........................................................................................................................ 9 3.5.1Contactless transactions ........................................................................................... 10 3.6Terminal Maintenance ..................................................................................................... 10 3.6.1Security Check ......................................................................................................... 10 3.6.2Software Update ....................................................................................................... 10 3.7Error states ....................................................................................................................... 11 3.7.1System Tampered ..................................................................................................... 11 3.7.2Ready To Install ........................................................................................................ 11 4ReviveTM ................................................................................................................................. 12 4.1Power up as Normal ........................................................................................................ 12 4.2System Restore ................................................................................................................ 12

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 3 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 4.3Total Factory reset ........................................................................................................... 13 4.4Terminal Diagnostics ....................................................................................................... 13 5Functional Test ....................................................................................................................... 15 5.1.1LCD Test .................................................................................................................. 15 5.1.2LED Test ................................................................................................................... 15 5.1.3Keypad Test .............................................................................................................. 16 5.1.4Mag-Swipe Test ........................................................................................................ 16 5.1.5Smart card Test ......................................................................................................... 16 5.1.6Contactless card Test ................................................................................................ 16 5.1.7Charger Test.............................................................................................................. 16 5.1.8Charging Cradle Test ................................................................................................ 16 5.1.9Bluetooth Test ........................................................................................................... 16 5.1.10Apple Co-Processor Test ........................................................................................ 16 5.1.11Hardware Functionality Test Completion............................................................... 17 6End-user Troubleshooting ...................................................................................................... 18 7Filtering Process ..................................................................................................................... 19 8Appendix A: Example Diagnostic Files ................................................................................. 20 9Appendix B: Regulatory Information .................................................................................... 23

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 4 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 1 Introduction This document provides general information about the operation of the M010 Shuttle terminal and gives detailed instructions to be used as the basis for device filtering and fault diagnostics. The intention is to convey all necessary information about the operation of the terminal in one document. This document does not cover any operations which are controlled by third-party applications (either those running on the terminal or those running on the smart device). It is envisaged that the information in this document will then be used by Miura partners, in conjunction with other information they have about the system as a whole, to produce other documents / web-pages for end-users and teams within the partner's organisation. Appendix B contains regulatory information about the device. It is recommended that this information is added to all end-user documentation. It is mandatory that the Declaration of Conformity (or a link to it) should be included in the end-user documentation, along with a statement that the equipment meets the essential requirements of Directive 2014/53/EU. For example, ”This product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be consulted at” ….. In addition the name, registered trade name, or registered trade mark, and the postal address of the reseller or distributor should also be included in the user documentation.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 5 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 2 Shuttle Features Ref Feature Function 1 Charging LED Red LED indicates unit is charging 2 Charging cradle contacts Charging contacts for standard or fast charge cradles. From left: 5V; 5V fast charge; GND 3 ReviveTM button Pin-hole reset button used to activate the Revive feature 4 USB connector USB Micro-B receptacle - used for charging / file transfer 5 Swipe slot Reads magnetic stripe cards (stripe downwards and facing away from user) 6 Power button Used to power the terminal on and off and enter sleep mode 7 Contactless LEDs Four LEDs indicate different stages of a contactless card transaction 8 Function key TBC 9 OLED display Displays instructions for user 10 Cancel key Cancels actions including PIN entry 11 Enter key Confirms actions including PIN entry 12 13 Clear key Smart Card Slot D Deletes last PIN digit entered Reads chip cards (insert card with chip facing upwards)

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 7 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 This battery should be charged for at least 3 hours when using the terminal for the first time or if the terminal has not been used for a long time. The battery is charged by plugging the terminal into either a computer or external USB adapter using the USB lead provided. Charging via a USB wall adaptor is faster but the adaptor must be capable of supplying at least 850mA (1A recommended). The battery may also be charged by placing the terminal into a Retail Comms Cradle (connected either to a computer or external USB power adapter), or into a Fast Charge Cradle or Fast Charge Rack which will allow the fastest charging time by using a 2A power supply. When the unit is charging and running normally the charging icon( ) will be displayed in the top right hand corner of the display The battery status icon will also indicate the real time battery power. 3.2.5 Low Battery If the battery power goes below the configured Low Battery Threshold, the low battery warning screen will be displayed. If the battery power goes below a critical level the terminal will sleep until the charge has increased above this level. 3.2.6 Battery usage guidelines • Keep the battery well-charged and do not let it discharge completely. • Charge at normal room temperature (charging is disabled outside the range 0°C-45°C). • Keep the terminal away from heat sources (such as heaters or direct sun-light) • Fully charging the terminal every 6 months (even when not in use) is strongly recommended to prolong the lifetime of the battery. 3.2.7 Implementation note: vehicle transients Where the M010 is plugged into a USB cigarette lighter adaptor in a car, Miura recommend the use of the Miura Fast-charge cradle. The 12V power supply in cars (which goes to the cigarette lighter port) is subject to large voltage transients generated by the vehicle. These should be filtered off by the 12V to 5V USB cigarette lighter adaptor, but cheaper adaptors simply pass the transients through to the M010. The M010 was not specifically designed to cope with Vehicle supply transients, and the use of a filtered 5V supply is recommended. However, in practise, the dedicated fast-charge inputs on the M010 are far more resilient to vehicle transients than the USB port, and so Miura recommend the use of a Fast-charge cradle to supply power to the device, in conjunction with a 5V 2A USB adaptor.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 8 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 3.3 Bluetooth 3.3.1 Start up Once the terminal is ready to use, the Bluetooth icon and the battery status indicator will be displayed at left and right top corners of the display respectively and the terminal enters one of the following modes: • Ready To Pair • Ready to Connect 3.3.2 Ready To Pair: If the terminal has never been paired with any Bluetooth device previously, the terminal starts in Ready To Pair mode. The Bluetooth icon will be flashing once per second. In this mode the terminal will be discoverable by other Bluetooth devices. The remote Bluetooth device can now pair with the terminal. The terminal will remain in this state until the remote Bluetooth device successfully completes the pairing process, at which point it will drop to Ready To Connect mode. For most modern smart devices the numeric comparison pairing method will be used. This involves both devices displaying the same random number. The user should check that these numbers match and if so confirm on both devices. For the Miura terminal the green tick key is used for this. For older Bluetooth devices, PIN pairing may be used. If the user is prompted for a Bluetooth PIN during the pairing process, it will be the last 6 digits of the terminal's serial number. 3.3.3 Ready To Connect If the terminal has previously been paired with a Bluetooth device, and the pairing information is still available in the terminal, it will start in Ready To Connect mode. In this mode the terminal will allow connections with the paired Bluetooth device and will not be discoverable by other Bluetooth devices. In this state the Bluetooth icon will stay solid. To activate the Ready To Pair mode press and hold the ENTER(✔) key until the Bluetooth Icon starts to flash. Once pairing is complete the old pair will be removed (this is the only way to remove old pairs). To exit Ready To Pair mode without making a new pair, press the CANCEL(X) key. The terminal will also exit Ready To Pair after a configurable time-out. 3.3.4 Connected

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 9 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 The terminal enters Connected mode once a Bluetooth connection is established with an application on the smart device. 3.4 Transaction Mode 3.4.1 PIN Entry If the terminal is expecting PIN entry from the user, the instructions will be displayed. Once PIN entry is complete, the user should press ENTER(✔) key to continue. During PIN entry the user can press CLEAR (←) to delete the previous digit or CANCEL(X) to delete all the digits and re-start PIN entry. Pressing CANCEL(X) when no digits are entered will cancel the PIN entry. 3.4.2 PIN OK If the PIN is correct, the terminal will display “PIN OK”. 3.4.3 PIN Incorrect If the PIN is incorrect the terminal will display “INCORRECT PIN” for 2 seconds and request for Pin entry again. 3.4.4 Last Try If the user is attempting last try for Pin entry, the terminal will indicate “ENTER PIN: (Last Try)”. Note: The Pin Entry instruction are language dependent and will change depending on the language configured. The Language can be configured from the application on the smart device. 3.5 Contactless Due to the compact nature of the device, and mandated range of the contactless antenna, it is likely that contactless cards placed in or near the mag-swipe slot will be read by the contactless interface if enabled. It is therefore suggested that the interface is only enabled when the customer has confirmed that they wish to make a contactless payment.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 11 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 3.7 Error states 3.7.1 System Tampered If the terminal identifies a tamper, the terminal will immediately close the Payment application aborting any transaction in progress. The tamper state is indicated on the display. A Tampered terminal should be returned for investigation. 3.7.2 Ready To Install The terminal will be in Ready To Install state if no application has been installed or has been deleted. A terminal in Ready to Install state should be returned for investigation.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 12 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 4 ReviveTM Miura products include a ReviveTM feature which is activated using a pin-hole reset switch, this is situated next to the power button. See Shuttle Features section point 7. Pressing the ReviveTM button will trigger a hardware reset, and the terminal will display the Revive Menu. This is best done when there is no external power applied, if external power has been applied the terminal will request to disconnect the external power. The end-user should use this feature if the terminal is running but is “locked up” and not responding to the power button. The ReviveTM Menu has three options, namely:- • Power up as Normal • System Restore • Total Factory Reset 4.1 Power up as Normal Selecting this option will reboot the terminal resulting in a complete hardware and software reset. 4.2 System Restore The “System Restore” option will restore the terminal to an earlier point in time. If the terminal becomes unresponsive to power button or is not running as expected and the 1st option in the revive menu was unsuccessful in recovering the terminal the “System Restore” option can be used. The terminal requires the operator to confirm the “System Restore” selection in order to avoid unintentional system restoration. Confirmation of the “System Restore“ action. “System Restore” in progress. The terminal will display the success or failure message for the System Restore. If the system Restore process fails, the operator has to acknowledge the failure by pressing the ENTER(✔) key. In the unlikely event that a system restore fails, the terminal may be in an unusable state. The operator should then try “Total Factory Reset” to recover the terminal.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 13 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 4.3 Total Factory reset The “Total Factory Reset” option allows the end-user to reset all software and configuration back to the state it was in when the terminal left the factory. This feature should be used if there are any issues with the terminal operation which could not be solved by a Reboot or “System Restore”. Following a successful “Total Factory Reset”, the user will need to repeat the pairing process, and the controlling application on the smart device will need to perform any software configuration and key injection required. The terminal requires the operator to confirm the “Total Factory Reset” selection in order to avoid unintentional factory reset operation. Confirmation of the “Total Factory reset” action. Factory Reset in progress. The terminal will accordingly display the success or failure message for the Total Factory Reset. If the Total factory reset process fails, the operator has to acknowledge the failure by pressing the ENTER(✔) key. If the factory reset fails the terminal has to be returned for further investigation. 4.4 Terminal Diagnostics The ReviveTM button can also be used to activate the terminal's diagnostics facilities. This involves exporting operating system log files and running a built-in hardware functional test. It is not envisaged that this will be done by an end-user. The diagnostics state is entered by activating the ReviveTM button whilst holding the '0' key. Once the terminal has booted, it will export XXX-XXXXXX-Conf.txt, XXX-XXXXXX-Info.txt and XXX-XXXXXX-Events.txt diagnostic files in the USB Mass Storage Device, where XXX-XXXXXX is the serial number of the terminal. Example contents and format of these files are described in Appendix A: Example diagnostics Files. When returning a terminal under RMA, these files should be returned as well. Once these files have been retrieved the USB cable can be removed and the terminal automatically starts the functional test, see the Functional Test section. Creating Terminal diagnostic data: This state is notified when the diagnostics state is entered by activating the pin-hole switch.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 14 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 Terminal diagnostics data exported in USB Mass Storage Device: Once the diagnostics log files have been created, the files will be exported in the Mass storage device. The files can be retrieved by connecting the USB lead to a computer. Unplugging USB lead after this will start functional tests. Failed to export Terminal diagnostics data in Mass storage device: If the terminal fails to export the diagnostics log files in mass storage device, the terminal will display a failure message. The terminal should be identified as a return under warranty and all details of the terminal and the fault recorded.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 15 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 5 Functional Test The Miura Operating System contains a built-in hardware functionality test which allows an operator to fully test the hardware. In order to perform the tests the following are required (and can be obtained from Miura): • A Miura test card with Mag-swipe and smartcard. • A Miura Bluetooth responder. This is a modified terminal running specific software with a pre-set Bluetooth address. • A 5 Volt power supply, current limited to 1.5A. • Equipment which can supply the voltage to the charge cradle contact points on the terminal. • A small paper-clip (not a sharp object) to activate the pin-hole reset switch. The functional tests are activated when the USB lead is unplugged after the retrieval of the diagnostics files from USB Mass Storage Device (MSD). The following are general points for functional tests: • For each test, the instructions will be shown using the display . • For a pass, the next test will be loaded • For a fail, the operator has to acknowledge the failure by pressing ENTER(✔) to continue to next test. Pressing CANCEL(X) when a Test has failed will abort the functional test. • Some tests can be aborted by pressing CANCEL(X) • If any tests fail or are aborted, the final result will be fail • If a test was aborted or performed incorrectly all tests must be repeated • If all tests pass the final result will be pass. • Either way, a results text file of the form XXX-XXXXXX_Results.txt will be exported in the MSD. Where XXX-XXXXXX is the serial number of the terminal. NOTE: If tests are skipped or performed incorrectly (e.g. if a card was swiped badly or the Bluetooth responder was not switched on), the terminal will appear to have failed when it is not faulty. It is therefore important to make sure all test are performed correctly. The sections below describe the procedure for functional tests. The sections below describe each of the functional tests. 5.1.1 LCD Test Three test screens will be displayed, each for 2 seconds. The first test screen is a chequerboard and the second is an inverted version of the first test screen. The operator has to look for a stuck pixel or any abnormalities in the display. The third screen is a confirmation screen to which the operator has to press ENTER(✔) if the display is working correctly or CANCEL(X) otherwise. 5.1.2 LED Test Each Contactless LED blinks in turn and the operator has to acknowledge this by pressing the ENTER(✔) key if the LED is blinking correctly or CANCEL(X) otherwise. After the Contactless LED test, the Function Key LED will blink, and the operator has to acknowledge this in the same way.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 17 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 5.1.11 Hardware Functionality Test Completion Once all the tests have been executed, the test results will be exported in the MSD. The terminal will indicate on the display that the results have been exported in MSD. The results can be retrieved and attached to any reports as needed. The terminal can then be powered off.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 18 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 6 End-user Troubleshooting It is not possible for Miura to define end-user troubleshooting, as there are many components in the end-user experience which are not defined or controlled by Miura. It is envisaged that the partner will define the troubleshooting process, in part using information from this document. This section gives some suggestions about what should be included as part of this process. Note that problems reported as the terminal not responding may in fact be caused by an issue with the smart device or the application running on it. Does the device power on? • If the terminal does not power on, it should be charged for at least 3 hours (refer to Charging the battery). The red charging LED can be used as an indication that the terminal is charging correctly. • If the terminal still will not power on, the power source and USB cable being used should be verified. Does the terminal perform as expected? • If the terminal displays System Tampered it should be returned for investigation • If the terminal does not perform as expected, and the issue is believed to be with the terminal as opposed to the smart device, then the user should Reboot the terminal using the ReviveTM feature. • If the terminal is still not functioning as expected, and everything possible has been done to rule out the smart device and application, a System Restore should be performed. • If the terminal is still not functioning as expected, a Total Factory Reset should be performed.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 19 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 7 Filtering Process This section is aimed at determining if a given terminal is functioning correctly and is acceptable for use in the field. It is not envisaged that this process will be carried out by the end-user, but will form the basis of testing performed by Miura and the partner at various stages in the terminal's life cycle including: Miura OBA (Out of Box Audit), Partner QA Testing, Partner returns filtering and Miura returns filtering. Each of these stages will no doubt include other additional tests and processes as defined by the organisation performing the stage (and documented separately) but the filtering process defined in this section should be common to all. Equipment required is as detailed in Functional Test plus the following: • Adequate light source • Magnifying glass • Inspection gloves (to avoid leaving fingerprints on new units) • 1A USB mains adaptor and USB cable (enough to charge all units before-filtering) Step1: Perform a visual inspection on the terminal (to check for imperfections, damage, rattles etc) • If this passes go to step 2. • If this fails the damage should be photographed and recorded. Step 2: Charge the terminal and Power it on. • Charge each terminal for at least 1 hour using a 1A USB mains adaptor and USB cable. • Take the terminal off charge and switch it on (if it is not on already) • If the terminal powers on, go to step 3. • If the terminal will not power on, it is faulty. Step 3: Check the terminal starts up. • If the terminal starts up normally (see Operating the Shuttle Terminal), go to step 4. • If the terminal displays system tampered, the terminal is faulty. • If the terminal is in any other state, record the error state, obtain and store the terminal diagnostics files and attempt to recover the terminal by performing a factory reset. • If the terminal now starts normally, go to step 4. • If not, the terminal is faulty. Step 4: Run the Terminal Diagnostics and Functional Test. • Run the terminal diagnostics and functional test. • Retain all the log files created during these processes • If the terminal passes all functional tests, the terminal is deemed no fault found. • If the terminal fails any of the tests, it is faulty. All retrieved diagnostic files should be retained as they will be needed in any diagnostics which may be carried out. NOTE: The terminal will also report a failure after a Factory Test if the tests are carried out incorrectly, or if any test is skipped, in which case the test needs to be repeated in full. If a particular test fails, the operator can choose to continue with the remaining tests

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 20 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 8 Appendix A: Example Diagnostic Files 010-000110-Conf.txt This file identifies the hardware and software configuration of the Terminal. Customer=Generic Sound=N/A GSM=N/A Charge_cradle=5V Smartcard=TDA8029HN Flash=NAND 2kblocks*64pages*2112bytes*8b USB_WiFi=N/A RAM=LPDDR 4Banks*8Mwords*16b Contactless=M010-EMVPCDHW-V1 Hardware=M010-TEST01-V2-0 Series=Shuttle USB_Bluetooth=LM506-0516 Backlight=N/A Serial=010-000050 Power=LP3910 OS=M000-DEVOS-V7-2 Ethernet=N/A Printer=N/A Light_sense=N/A Battery_Low=N/A Mag_sense=N/A Battery_Stats=N/A USB_OTG=500mA Display=Mono 128*64 SSD1309 Processor=MCIMX258CJM4A Keyboard=3x5(NA,M010,CLR,1,2,3,4,5,6,7,8,9,CNL,0,ENT)+Pwr+Revive KB_backlight=N/A MFi=MFI337S3959 LEDs=M010 PCBA=M010-PCBA01A-V1-5 Mag=3-Track MRD532 010-000110-Info.txt This file provides information about the Terminal, including: hardware part number, current OS part number, Serial Number, current application part number and finger print of the Remote Key Injection CA certificate loaded in manufacture. Hardware : M010-PROD01-V2-0 Software : M000-OS-V7-4 Serial : 010-000050 App-version : M000-MPI-V1-28-CONF15-V1

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 21 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 CA-fingerprint: 93:DD:63:E0:19:50:FE:15:FF:57:F7:59:C7:34:65:5A:0E:75:4C:F8 010-000110-Events.txt The File records the system events happened from the manufacture of the Terminal. Jun 18 11:32:41 miura miura-monitor: Couldn't access shutdown time data Jun 18 11:32:41 miura miura-monitor: Startup time - Wed Jun 12 11:32:08 2013 Jun 18 11:32:42 miura miura-monitor: Start-Up event - Wipe (4) Jun 18 11:32:44 miura factory-test: Starting terminal key verification Jun 18 11:32:44 miura factory-test: Terminal key verification success Jun 18 11:32:46 miura factory-test: Ready to install Application Jun 18 11:34:33 miura factory-test: Application installation starting Jun 18 11:34:56 miura miura-auth: Request for make_factory Jun 18 11:34:57 miura miura-auth: Request for make_restore Jun 18 11:34:57 miura factory-test: Application installation successful Jun 18 11:36:23 miura miura-monitor: Shutdown time - Wed Jun 12 11:35:01 2013 Jun 18 11:36:23 miura miura-monitor: Startup time - Wed Jun 12 11:35:57 2013 Jun 18 11:41:26 miura miura-monitor: Shutdown time - Wed Jun 12 11:35:01 2013 Jun 18 11:41:26 miura miura-monitor: Startup time - Wed Jun 12 11:41:00 2013 Jun 18 11:41:26 miura miura-monitor: Start-Up event - Start Terminal Diagnostics (7) 010-000110-Results.txt Summary of the functional tests. ********* LCD Test ********* LCD Test: SUCCESS ********* LED Test ********* Pinpad LED Test: SUCCESS ************* Keypad Test ************** Keypad Test: SUCCESS *********** Mag-Swipe Test ************* Mag-swipe-test: TRK1 - PASS Mag-swipe-test: TRK2 - PASS Mag-swipe-test: TRK3 - PASS Mag Swipe Test: SUCCESS *********** Smart-Card Test ************ Smart card Test: ATR Received: Size = 19. Smart card Test: ATR: 3b5f9500807300010059434c5a1b0011409000 Smart card Test: SUCCESS

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 22 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 ********* Contactless Card Test ********* Contactless: Card Detected!!! Card in field Contactless card Test: SUCCESS ************* Charger Test ************* Charger Test: SUCCESS ************* Cradle Test ************* Cradle Test: SUCCESS ************ Bluetooth Test ************ Manufacturer: Broadcom Corporation (15) Firmware 0.34 / 14 HCI version: 4.0, LMP version: 4.0 Waiting for connection... accepted connection from 20:12:11:15:16:5D received [hello!] Bluetooth Test: SUCCESS ************ Apple co-processor test ************ Apple co-processor test co-processor info: Device version 5 Firmware Version 1 Protocol Major version 2 Protocol minor version 0 Device ID 0x00000200 Apple Co-Pro Test: SUCCESS Factory Test: Functionality tests completed.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 23 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 9 Appendix B: Regulatory Information Battery: This product uses a Lithium-Ion battery. Do not use it in a humid, wet and/or corrosive environment. Do not put, store or leave your product in or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or in a pressurised container, and do not expose it to temperatures over 60°C (140°F). Failure to follow these guidelines may cause the battery to leak acid, become hot, explode or ignite and cause injury and/or damage. Do not pierce, open or disassemble the battery. If the battery leaks and you come into contact with the leaked fluids, rinse thoroughly with water and seek medical attention immediately. For safety reasons, and to prolong the lifetime of the battery, when not in use store your product in a cool, dry place. Charging will not occur at low (below 0°C/32°F) or high (over 45°C/113°F) temperatures. Caution: Do not remove or attempt to remove the non-user-replaceable battery. THE BATTERY CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM HOUSEHOLD WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. CE marking This equipment complies with the requirements for CE marking when used in a residential, commercial, or light industrial environment, achieving all the appropriate provisions of the relevant legislation in the EU. RED directive Hereby, Miura Systems Ltd declares that Miura Systems Ltd products and accessories are in compliance with the essential requirements and other relevant provisions of the EU Directive 2014/53/EU. The declaration of conformity can be found here: www.miurasystems.com/certifications WEEE directive The wheelie bin symbol on the product or its packaging indicates that this product shall not be treated as household waste. In line with EU Directive 2002/96/EC for waste electrical and electronic equipment (WEEE), this electrical product must not be disposed of as unsorted municipal waste. Please dispose of this product by returning it to the point of sale or to your local municipal collection point for recycling. By doing this you will help conserve the environment. Pacemakers Pacemaker manufacturers recommend that a minimum of 15cm (6 inches) be maintained between a handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with independent research and recommendations by Wireless Technology Research. Guidelines for people with pacemakers • You should ALWAYS keep the device more than 15cm (6 inches) from your pacemaker. • You should not carry the device in a breast pocket. Other medical devices Please consult your physician or the manufacturer of the medical device, to determine if the operation of your wireless product may interfere with the medical device.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 24 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Radiation Exposure Statement The Miura M010 has been designed and complies with the safety requirements for portable RF exposure in accordance with FCC rule part §2.1093 and KDB 447498 D01. Canada ISED This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation. Cet appareil contient des émetteurs / récepteurs exempts de licence qui sont conformes au (x) RSS (s) exemptés de licence d'Innovation, Sciences et Développement économique Canada. L'opération est soumise aux deux conditions suivantes: (1) L’appareil ne doit pas produire de brouillage. (2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

M010-GUIDE01-V1-2 Confidential © Miura Systems 2018 Page 25 of 25 Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road, Cressex Industrial Estate, High Wycombe HP12 3YZ Company no: 06714257 Vat reg: 940 6618 21 Radiation Exposure Statement The Miura M010 complies with the safety requirements for RF exposure in accordance with RSS-102 Issue 5 for Portable Limb-worn / Extremity Use conditions. Déclaration d'exposition aux radiations Le Miura M010 est conforme aux exigences de sécurité relatives à l'exposition aux radiofréquences, conformément à la norme RSS-102, édition 5, pour les conditions d'utilisation des membres portés sur les membres et des extrémités.

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