Miura Systems M010-1 M010 Payment Shuttle User Manual

Miura Systems Ltd M010 Payment Shuttle

User Manual

© Miura Systems 2018 Page 1 of 25
Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
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M010-GUIDE01-V1-2
M010 Shuttle Operational Guide
Date: 2018-06-22
Commercially confidential
Uncontrolled when printed
Document History
Version
Details of change(s)
Author(s)
V1-0
Initial release
RS, RH, VB
V1-1
Added battery charging recommendations, and regulatory
statements
MW, SJ
V1-2
Added implementation note about Vehicle transients. Added new
compliance notes, NFC
DH, RS
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1Introduction .............................................................................................................................. 4
2Shuttle Features ........................................................................................................................ 5
3Operating the Shuttle Terminal ................................................................................................ 6
3.1Introduction ....................................................................................................................... 6
3.2Power and charging ........................................................................................................... 6
3.2.1Turning the terminal ON ............................................................................................ 6
3.2.2Turning the terminal OFF ........................................................................................... 6
3.2.3Sleep ........................................................................................................................... 6
3.2.4Charging the Battery .................................................................................................. 6
3.2.5Low Battery ................................................................................................................ 7
3.2.6Battery usage guidelines ............................................................................................. 7
3.2.7Implementation note: vehicle transients ..................................................................... 7
3.3Bluetooth ........................................................................................................................... 8
3.3.1Start up ....................................................................................................................... 8
3.3.2Ready To Pair: ............................................................................................................ 8
3.3.3Ready To Connect ...................................................................................................... 8
3.3.4Connected ................................................................................................................... 8
3.4Transaction Mode .............................................................................................................. 9
3.4.1PIN Entry .................................................................................................................... 9
3.4.2PIN OK ....................................................................................................................... 9
3.4.3PIN Incorrect .............................................................................................................. 9
3.4.4Last Try ...................................................................................................................... 9
3.5Contactless ........................................................................................................................ 9
3.5.1Contactless transactions ........................................................................................... 10
3.6Terminal Maintenance ..................................................................................................... 10
3.6.1Security Check ......................................................................................................... 10
3.6.2Software Update ....................................................................................................... 10
3.7Error states ....................................................................................................................... 11
3.7.1System Tampered ..................................................................................................... 11
3.7.2Ready To Install ........................................................................................................ 11
4ReviveTM ................................................................................................................................. 12
4.1Power up as Normal ........................................................................................................ 12
4.2System Restore ................................................................................................................ 12
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4.3Total Factory reset ........................................................................................................... 13
4.4Terminal Diagnostics ....................................................................................................... 13
5Functional Test ....................................................................................................................... 15
5.1.1LCD Test .................................................................................................................. 15
5.1.2LED Test ................................................................................................................... 15
5.1.3Keypad Test .............................................................................................................. 16
5.1.4Mag-Swipe Test ........................................................................................................ 16
5.1.5Smart card Test ......................................................................................................... 16
5.1.6Contactless card Test ................................................................................................ 16
5.1.7Charger Test.............................................................................................................. 16
5.1.8Charging Cradle Test ................................................................................................ 16
5.1.9Bluetooth Test ........................................................................................................... 16
5.1.10Apple Co-Processor Test ........................................................................................ 16
5.1.11Hardware Functionality Test Completion............................................................... 17
6End-user Troubleshooting ...................................................................................................... 18
7Filtering Process ..................................................................................................................... 19
8Appendix A: Example Diagnostic Files ................................................................................. 20
9Appendix B: Regulatory Information .................................................................................... 23
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1 Introduction
This document provides general information about the operation of the M010 Shuttle terminal and
gives detailed instructions to be used as the basis for device filtering and fault diagnostics. The
intention is to convey all necessary information about the operation of the terminal in one document.
This document does not cover any operations which are controlled by third-party applications (either
those running on the terminal or those running on the smart device).
It is envisaged that the information in this document will then be used by Miura partners, in
conjunction with other information they have about the system as a whole, to produce other
documents / web-pages for end-users and teams within the partner's organisation.
Appendix B contains regulatory information about the device. It is recommended that this
information is added to all end-user documentation. It is mandatory that the Declaration of
Conformity (or a link to it) should be included in the end-user documentation, along with a
statement that the equipment meets the essential requirements of Directive 2014/53/EU. For
example, ”This product is in compliance with the essential requirements and other relevant
provisions of Directive 2014/53/EU. The declaration of conformity may be consulted at” …..
In addition the name, registered trade name, or registered trade mark, and the postal address of
the reseller or distributor should also be included in the user documentation.
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2 Shuttle Features
Ref
Feature
1
Charging LED
2
Charging cradle contacts
3
ReviveTM button
4
USB connector
5
Swipe slot
6
Power button
7
Contactless LEDs
8
Function key
9
OLED display
10
Cancel key
11
Enter key
12
13
Clear key
Smart Card Slot
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3 Operating the Shuttle Terminal
3.1 Introduction
This section covers the basic operation and use of the terminal. This covers power on and off,
charging, basic Bluetooth connection, transaction PIN entry and terminal maintenance. The logos
displayed in this document are configurable. This document assumes that the Miura (MPI) application
is loaded and the default logos are still in use.
3.2 Power and charging
3.2.1 Turning the terminal ON
To power up, the operator must push the power button or plug the terminal into a USB power source.
The power-up sequence starts with the display of the boot logo whilst the terminal starts up. Once
the terminal is ready to use, the Bluetooth icon will start to flash or stay solid at the top left corner of
the display depending on whether the terminal has been paired with any smart device. The battery
status indicator will be loaded on the top right corner of the display.
When the terminal is powering up.
When the terminal is ready to use.
3.2.2 Turning the terminal OFF
To switch off a terminal the operator must press and hold the power button until the display shows
“Shutting Down” and the display turns off. Once off, the terminal will not react to any key presses,
except Power button and the ReviveTM switch.
3.2.3 Sleep
The terminal can be put into sleep mode. In this mode the terminal's power consumption is very low
(and Bluetooth is switched off), but when it is woken it will be ready to use within a few seconds. The
terminal will enter sleep mode if the power button is briefly pressed, or after a period of inactivity.
The terminal will wake on any of the following activities:
• Any key press
• USB charge cable inserted
• Smart-Card inserted
• Magnetic Stripe Card swiped
3.2.4 Charging the Battery
The terminal is fitted with an internal rechargeable battery which cannot be removed or replaced.
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This battery should be charged for at least 3 hours when using the terminal for the first time or if the
terminal has not been used for a long time.
The battery is charged by plugging the terminal into either a computer or external USB adapter using
the USB lead provided. Charging via a USB wall adaptor is faster but the adaptor must be capable of
supplying at least 850mA (1A recommended). The battery may also be charged by placing the
terminal into a Retail Comms Cradle (connected either to a computer or external USB power
adapter), or into a Fast Charge Cradle or Fast Charge Rack which will allow the fastest charging time
by using a 2A power supply.
When the unit is charging and running normally the charging icon( ) will be displayed in the top
right hand corner of the display
The battery status icon will also indicate the real time battery power.
3.2.5 Low Battery
If the battery power goes below the configured Low Battery Threshold, the low battery warning
screen will be displayed. If the battery power goes below a critical level the terminal will sleep until
the charge has increased above this level.
3.2.6 Battery usage guidelines
• Keep the battery well-charged and do not let it discharge completely.
• Charge at normal room temperature (charging is disabled outside the range 0°C-45°C).
• Keep the terminal away from heat sources (such as heaters or direct sun-light)
• Fully charging the terminal every 6 months (even when not in use) is strongly recommended
to prolong the lifetime of the battery.
3.2.7 Implementation note: vehicle transients
Where the M010 is plugged into a USB cigarette lighter adaptor in a car, Miura recommend the use of
the Miura Fast-charge cradle.
The 12V power supply in cars (which goes to the cigarette lighter port) is subject to large voltage
transients generated by the vehicle. These should be filtered off by the 12V to 5V USB cigarette
lighter adaptor, but cheaper adaptors simply pass the transients through to the M010.
The M010 was not specifically designed to cope with Vehicle supply transients, and the use of a
filtered 5V supply is recommended. However, in practise, the dedicated fast-charge inputs on the
M010 are far more resilient to vehicle transients than the USB port, and so Miura recommend the use
of a Fast-charge cradle to supply power to the device, in conjunction with a 5V 2A USB adaptor.
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3.3 Bluetooth
3.3.1 Start up
Once the terminal is ready to use, the Bluetooth icon and the battery status indicator will be
displayed at left and right top corners of the display respectively and the terminal enters one of the
following modes:
• Ready To Pair
• Ready to Connect
3.3.2 Ready To Pair:
If the terminal has never been paired with any Bluetooth device previously, the terminal starts in
Ready To Pair mode. The Bluetooth icon will be flashing once per second. In this mode the terminal
will be discoverable by other Bluetooth devices. The remote Bluetooth device can now pair with the
terminal. The terminal will remain in this state until the remote Bluetooth device successfully
completes the pairing process, at which point it will drop to Ready To Connect mode. For most
modern smart devices the numeric comparison pairing method will be used. This involves both
devices displaying the same random number. The user should check that these numbers match and if
so confirm on both devices. For the Miura terminal the green tick key is used for this. For older
Bluetooth devices, PIN pairing may be used. If the user is prompted for a Bluetooth PIN during the
pairing process, it will be the last 6 digits of the terminal's serial number.
3.3.3 Ready To Connect
If the terminal has previously been paired with a Bluetooth device, and the pairing information is still
available in the terminal, it will start in Ready To Connect mode. In this mode the terminal will allow
connections with the paired Bluetooth device and will not be discoverable by other Bluetooth
devices. In this state the Bluetooth icon will stay solid.
To activate the Ready To Pair mode press and hold the ENTER(✔) key until the Bluetooth Icon starts
to flash. Once pairing is complete the old pair will be removed (this is the only way to remove old
pairs). To exit Ready To Pair mode without making a new pair, press the CANCEL(X) key. The terminal
will also exit Ready To Pair after a configurable time-out.
3.3.4 Connected
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The terminal enters Connected mode once a Bluetooth connection is established with an application
on the smart device.
3.4 Transaction Mode
3.4.1 PIN Entry
If the terminal is expecting PIN entry from the user, the instructions will be displayed. Once PIN entry
is complete, the user should press ENTER(✔) key to continue.
During PIN entry the user can press CLEAR (←) to delete the previous digit or CANCEL(X) to delete all
the digits and re-start PIN entry. Pressing CANCEL(X) when no digits are entered will cancel the PIN
entry.
3.4.2 PIN OK
If the PIN is correct, the terminal will display “PIN OK”.
3.4.3 PIN Incorrect
If the PIN is incorrect the terminal will display “INCORRECT PIN” for 2 seconds and request for Pin
entry again.
3.4.4 Last Try
If the user is attempting last try for Pin entry, the terminal will indicate “ENTER PIN: (Last Try)”.
Note: The Pin Entry instruction are language dependent and will change depending on the language
configured. The Language can be configured from the application on the smart device.
3.5 Contactless
Due to the compact nature of the device, and mandated range of the contactless antenna, it is likely
that contactless cards placed in or near the mag-swipe slot will be read by the contactless interface if
enabled. It is therefore suggested that the interface is only enabled when the customer has
confirmed that they wish to make a contactless payment.
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3.5.1 Contactless transactions
When the M010 is ready to take a contactless payment, the screen below will be displayed (with the
relevant transaction amount shown). The contactless card should be introduced to the unit with the
card centralised on the contactless logo on the screen.
3.6 Terminal Maintenance
3.6.1 Security Check
The terminal automatically performs a full security check every 24 hrs. The terminal can be
configured by the application to trigger this security test when the terminal is idle. During this time
the Bluetooth will be switched off. The files that failed the security check will be removed from the
terminal.
3.6.2 Software Update
The software on the terminal can be updated by the application on the smart device. The software
update will be transferred to the terminal over the Bluetooth, once this is complete the software
update will start. The terminal will indicate if a software update is in progress and will report
success/failure. If the software update fails, the operator has to acknowledge the failure by pressing
ENTER(✔) to proceed further. In the unlikely event that a software update fails, a Factory-reset (see
ReviveTM section) may be required to make the terminal operational.
Software update in progress. The terminal will display the success or failure message accordingly.
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3.7 Error states
3.7.1 System Tampered
If the terminal identifies a tamper, the terminal will immediately close the Payment application
aborting any transaction in progress. The tamper state is indicated on the display. A Tampered
terminal should be returned for investigation.
3.7.2 Ready To Install
The terminal will be in Ready To Install state if no application has been installed or has been deleted.
A terminal in Ready to Install state should be returned for investigation.
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4 ReviveTM
Miura products include a ReviveTM feature which is activated using a pin-hole reset switch, this is
situated next to the power button. See Shuttle Features section point 7.
Pressing the ReviveTM button will trigger a hardware reset, and the terminal will display the Revive
Menu. This is best done when there is no external power applied, if external power has been applied
the terminal will request to disconnect the external power. The end-user should use this feature if the
terminal is running but is “locked up” and not responding to the power button.
The ReviveTM Menu has three options, namely:-
• Power up as Normal
• System Restore
• Total Factory Reset
4.1 Power up as Normal
Selecting this option will reboot the terminal resulting in a complete hardware and software reset.
4.2 System Restore
The “System Restore” option will restore the terminal to an earlier point in time. If the terminal
becomes unresponsive to power button or is not running as expected and the 1st option in the revive
menu was unsuccessful in recovering the terminal the “System Restore” option can be used. The
terminal requires the operator to confirm the “System Restore” selection in order to avoid
unintentional system restoration.
Confirmation of the “System Restore“ action.
“System Restore” in progress.
The terminal will display the success or failure message for the System Restore. If the system Restore
process fails, the operator has to acknowledge the failure by pressing the ENTER(✔) key. In the
unlikely event that a system restore fails, the terminal may be in an unusable state. The operator
should then try “Total Factory Reset” to recover the terminal.
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4.3 Total Factory reset
The “Total Factory Reset” option allows the end-user to reset all software and configuration back to
the state it was in when the terminal left the factory. This feature should be used if there are any
issues with the terminal operation which could not be solved by a Reboot or “System Restore”.
Following a successful “Total Factory Reset”, the user will need to repeat the pairing process, and the
controlling application on the smart device will need to perform any software configuration and key
injection required. The terminal requires the operator to confirm the “Total Factory Reset” selection
in order to avoid unintentional factory reset operation.
Confirmation of the “Total Factory reset” action.
Factory Reset in progress.
The terminal will accordingly display the success or failure message for the Total Factory Reset. If the
Total factory reset process fails, the operator has to acknowledge the failure by pressing the
ENTER(✔) key. If the factory reset fails the terminal has to be returned for further investigation.
4.4 Terminal Diagnostics
The ReviveTM button can also be used to activate the terminal's diagnostics facilities. This involves
exporting operating system log files and running a built-in hardware functional test. It is not
envisaged that this will be done by an end-user.
The diagnostics state is entered by activating the ReviveTM button whilst holding the '0' key. Once the
terminal has booted, it will export XXX-XXXXXX-Conf.txt, XXX-XXXXXX-Info.txt and XXX-XXXXXX-
Events.txt diagnostic files in the USB Mass Storage Device, where XXX-XXXXXX is the serial number of
the terminal. Example contents and format of these files are described in Appendix A: Example
diagnostics Files. When returning a terminal under RMA, these files should be returned as well.
Once these files have been retrieved the USB cable can be removed and the terminal automatically
starts the functional test, see the Functional Test section.
Creating Terminal diagnostic data: This state is notified when the diagnostics state is entered by
activating the pin-hole switch.
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Terminal diagnostics data exported in USB Mass Storage Device: Once the diagnostics log files have
been created, the files will be exported in the Mass storage device. The files can be retrieved by
connecting the USB lead to a computer. Unplugging USB lead after this will start functional tests.
Failed to export Terminal diagnostics data in Mass storage device: If the terminal fails to export the
diagnostics log files in mass storage device, the terminal will display a failure message. The terminal
should be identified as a return under warranty and all details of the terminal and the fault recorded.
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5 Functional Test
The Miura Operating System contains a built-in hardware functionality test which allows an operator
to fully test the hardware. In order to perform the tests the following are required (and can be
obtained from Miura):
• A Miura test card with Mag-swipe and smartcard.
• A Miura Bluetooth responder. This is a modified terminal running specific software with a
pre-set Bluetooth address.
• A 5 Volt power supply, current limited to 1.5A.
• Equipment which can supply the voltage to the charge cradle contact points on the terminal.
• A small paper-clip (not a sharp object) to activate the pin-hole reset switch.
The functional tests are activated when the USB lead is unplugged after the retrieval of the
diagnostics files from USB Mass Storage Device (MSD).
The following are general points for functional tests:
• For each test, the instructions will be shown using the display .
• For a pass, the next test will be loaded
• For a fail, the operator has to acknowledge the failure by pressing ENTER(✔) to continue to
next test. Pressing CANCEL(X) when a Test has failed will abort the functional test.
• Some tests can be aborted by pressing CANCEL(X)
• If any tests fail or are aborted, the final result will be fail
• If a test was aborted or performed incorrectly all tests must be repeated
• If all tests pass the final result will be pass.
• Either way, a results text file of the form XXX-XXXXXX_Results.txt will be exported in the MSD.
Where XXX-XXXXXX is the serial number of the terminal.
NOTE: If tests are skipped or performed incorrectly (e.g. if a card was swiped badly or the Bluetooth
responder was not switched on), the terminal will appear to have failed when it is not faulty. It is
therefore important to make sure all test are performed correctly. The sections below describe the
procedure for functional tests.
The sections below describe each of the functional tests.
5.1.1 LCD Test
Three test screens will be displayed, each for 2 seconds. The first test screen is a chequerboard and
the second is an inverted version of the first test screen. The operator has to look for a stuck pixel or
any abnormalities in the display. The third screen is a confirmation screen to which the operator has
to press ENTER(✔) if the display is working correctly or CANCEL(X) otherwise.
5.1.2 LED Test
Each Contactless LED blinks in turn and the operator has to acknowledge this by pressing the
ENTER(✔) key if the LED is blinking correctly or CANCEL(X) otherwise. After the Contactless LED
test, the Function Key LED will blink, and the operator has to acknowledge this in the same way.
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5.1.3 Keypad Test
The terminal requires the operator to press each of the keys on the Keypad. The terminal will
indicate which key should be pressed and then moves to the next key if the press was successfully
registered, until all keys have been tested.
5.1.4 Mag-Swipe Test
The operator should swipe the test card provided. The terminal, on reading the swipe card, will
record the success or failure. The operator is allowed a second try if the first swipe was not done
properly.
5.1.5 Smart card Test
The terminal will request the operator to insert the test card provided into the smart card slot. The
terminal will read the card and record the result. The terminal will then request the operator to
remove the card to proceed to the next test.
5.1.6 Contactless card Test
The operator has to bring a contactless card near the contactless logo when prompted. The terminal
will read the card and record the success or failure accordingly.
5.1.7 Charger Test
The terminal will request the operator to insert the USB cable connected to PC or USB wall adapter
and check for Red charging LED next to the USB connector, if ON press ENTER(✔) otherwise
CANCEL(X). The terminal will then request the operator to remove the USB and check if the Red LED
is off, if OFF press ENTER(✔).
5.1.8 Charging Cradle Test
This will test that the charging contacts for use with a Fast Charge Cradle or Fast Charge Rack are
working correctly. The contacts to be tested are 5V fast charge and GND, as shown in item 2 in the
Shuttle Features section. The terminal will request the operator to place the terminal in the Fast
Charge Cradle, which in turn is powered by a 5V 2A power supply.
NOTE: The polarity of the charging contacts should be carefully noted. Applying the wrong voltage to
these contacts will damage the unit.
After a short period the terminal will then request the operator to remove it from the charging
cradle, which removes power from the charging contacts. The operator will be notified if the test
fails.
5.1.9 Bluetooth Test
The operator should have the provided Bluetooth responder powered on and in Bluetooth range for
this test. This test is automated and does not require any other input from the operator. The result
will be recorded accordingly by the terminal and the operator will be notified if the test fails.
5.1.10 Apple Co-Processor Test
This is an automated test. The operator will be notified if the test fails.
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5.1.11 Hardware Functionality Test Completion
Once all the tests have been executed, the test results will be exported in the MSD. The terminal will
indicate on the display that the results have been exported in MSD. The results can be retrieved and
attached to any reports as needed. The terminal can then be powered off.
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6 End-user Troubleshooting
It is not possible for Miura to define end-user troubleshooting, as there are many components in the
end-user experience which are not defined or controlled by Miura. It is envisaged that the partner
will define the troubleshooting process, in part using information from this document.
This section gives some suggestions about what should be included as part of this process. Note that
problems reported as the terminal not responding may in fact be caused by an issue with the smart
device or the application running on it.
Does the device power on?
• If the terminal does not power on, it should be charged for at least 3 hours (refer to Charging
the battery). The red charging LED can be used as an indication that the terminal is charging
correctly.
• If the terminal still will not power on, the power source and USB cable being used should be
verified.
Does the terminal perform as expected?
• If the terminal displays System Tampered it should be returned for investigation
• If the terminal does not perform as expected, and the issue is believed to be with the
terminal as opposed to the smart device, then the user should Reboot the terminal using the
ReviveTM feature.
• If the terminal is still not functioning as expected, and everything possible has been done to
rule out the smart device and application, a System Restore should be performed.
• If the terminal is still not functioning as expected, a Total Factory Reset should be performed.
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7 Filtering Process
This section is aimed at determining if a given terminal is functioning correctly and is acceptable for
use in the field. It is not envisaged that this process will be carried out by the end-user, but will form
the basis of testing performed by Miura and the partner at various stages in the terminal's life cycle
including: Miura OBA (Out of Box Audit), Partner QA Testing, Partner returns filtering and Miura
returns filtering. Each of these stages will no doubt include other additional tests and processes as
defined by the organisation performing the stage (and documented separately) but the filtering
process defined in this section should be common to all.
Equipment required is as detailed in Functional Test plus the following:
• Adequate light source
• Magnifying glass
• Inspection gloves (to avoid leaving fingerprints on new units)
• 1A USB mains adaptor and USB cable (enough to charge all units before-filtering)
Step1: Perform a visual inspection on the terminal (to check for imperfections, damage, rattles etc)
• If this passes go to step 2.
• If this fails the damage should be photographed and recorded.
Step 2: Charge the terminal and Power it on.
• Charge each terminal for at least 1 hour using a 1A USB mains adaptor and USB cable.
• Take the terminal off charge and switch it on (if it is not on already)
• If the terminal powers on, go to step 3.
• If the terminal will not power on, it is faulty.
Step 3: Check the terminal starts up.
• If the terminal starts up normally (see Operating the Shuttle Terminal), go to step 4.
• If the terminal displays system tampered, the terminal is faulty.
• If the terminal is in any other state, record the error state, obtain and store the terminal
diagnostics files and attempt to recover the terminal by performing a factory reset.
• If the terminal now starts normally, go to step 4.
• If not, the terminal is faulty.
Step 4: Run the Terminal Diagnostics and Functional Test.
• Run the terminal diagnostics and functional test.
• Retain all the log files created during these processes
• If the terminal passes all functional tests, the terminal is deemed no fault found.
• If the terminal fails any of the tests, it is faulty. All retrieved diagnostic files should be
retained as they will be needed in any diagnostics which may be carried out.
NOTE: The terminal will also report a failure after a Factory Test if the tests are carried out incorrectly, or
if any test is skipped, in which case the test needs to be repeated in full. If a particular test fails, the
operator can choose to continue with the remaining tests
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Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
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Company no: 06714257 Vat reg: 940 6618 21
8 Appendix A: Example Diagnostic Files
010-000110-Conf.txt
This file identifies the hardware and software configuration of the Terminal.
Customer=Generic
Sound=N/A
GSM=N/A
Charge_cradle=5V
Smartcard=TDA8029HN
Flash=NAND 2kblocks*64pages*2112bytes*8b
USB_WiFi=N/A
RAM=LPDDR 4Banks*8Mwords*16b
Contactless=M010-EMVPCDHW-V1
Hardware=M010-TEST01-V2-0
Series=Shuttle
USB_Bluetooth=LM506-0516
Backlight=N/A
Serial=010-000050
Power=LP3910
OS=M000-DEVOS-V7-2
Ethernet=N/A
Printer=N/A
Light_sense=N/A
Battery_Low=N/A
Mag_sense=N/A
Battery_Stats=N/A
USB_OTG=500mA
Display=Mono 128*64 SSD1309
Processor=MCIMX258CJM4A
Keyboard=3x5(NA,M010,CLR,1,2,3,4,5,6,7,8,9,CNL,0,ENT)+Pwr+Revive
KB_backlight=N/A
MFi=MFI337S3959
LEDs=M010
PCBA=M010-PCBA01A-V1-5
Mag=3-Track MRD532
010-000110-Info.txt
This file provides information about the Terminal, including: hardware part number, current OS part
number, Serial Number, current application part number and finger print of the Remote Key Injection
CA certificate loaded in manufacture.
Hardware : M010-PROD01-V2-0
Software : M000-OS-V7-4
Serial : 010-000050
App-version : M000-MPI-V1-28-CONF15-V1
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Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
Cressex Industrial Estate, High Wycombe HP12 3YZ
Company no: 06714257 Vat reg: 940 6618 21
CA-fingerprint: 93:DD:63:E0:19:50:FE:15:FF:57:F7:59:C7:34:65:5A:0E:75:4C:F8
010-000110-Events.txt
The File records the system events happened from the manufacture of the Terminal.
Jun 18 11:32:41 miura miura-monitor: Couldn't access shutdown time data
Jun 18 11:32:41 miura miura-monitor: Startup time - Wed Jun 12 11:32:08 2013
Jun 18 11:32:42 miura miura-monitor: Start-Up event - Wipe (4)
Jun 18 11:32:44 miura factory-test: Starting terminal key verification
Jun 18 11:32:44 miura factory-test: Terminal key verification success
Jun 18 11:32:46 miura factory-test: Ready to install Application
Jun 18 11:34:33 miura factory-test: Application installation starting
Jun 18 11:34:56 miura miura-auth: Request for make_factory
Jun 18 11:34:57 miura miura-auth: Request for make_restore
Jun 18 11:34:57 miura factory-test: Application installation successful
Jun 18 11:36:23 miura miura-monitor: Shutdown time - Wed Jun 12 11:35:01 2013
Jun 18 11:36:23 miura miura-monitor: Startup time - Wed Jun 12 11:35:57 2013
Jun 18 11:41:26 miura miura-monitor: Shutdown time - Wed Jun 12 11:35:01 2013
Jun 18 11:41:26 miura miura-monitor: Startup time - Wed Jun 12 11:41:00 2013
Jun 18 11:41:26 miura miura-monitor: Start-Up event - Start Terminal Diagnostics (7)
010-000110-Results.txt
Summary of the functional tests.
********* LCD Test *********
LCD Test: SUCCESS
********* LED Test *********
Pinpad LED Test: SUCCESS
************* Keypad Test **************
Keypad Test: SUCCESS
*********** Mag-Swipe Test *************
Mag-swipe-test: TRK1 - PASS
Mag-swipe-test: TRK2 - PASS
Mag-swipe-test: TRK3 - PASS
Mag Swipe Test: SUCCESS
*********** Smart-Card Test ************
Smart card Test: ATR Received: Size = 19.
Smart card Test: ATR: 3b5f9500807300010059434c5a1b0011409000
Smart card Test: SUCCESS
M010-GUIDE01-V1-2 Confidential © Miura Systems 2018
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Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
Cressex Industrial Estate, High Wycombe HP12 3YZ
Company no: 06714257 Vat reg: 940 6618 21
********* Contactless Card Test *********
Contactless: Card Detected!!!
Card in field
Contactless card Test: SUCCESS
************* Charger Test *************
Charger Test: SUCCESS
************* Cradle Test *************
Cradle Test: SUCCESS
************ Bluetooth Test ************
Manufacturer: Broadcom Corporation (15)
Firmware 0.34 / 14
HCI version: 4.0, LMP version: 4.0
Waiting for connection...
accepted connection from 20:12:11:15:16:5D
received [hello!]
Bluetooth Test: SUCCESS
************ Apple co-processor test ************
Apple co-processor test co-processor info:
Device version 5
Firmware Version 1
Protocol Major version 2
Protocol minor version 0
Device ID 0x00000200
Apple Co-Pro Test: SUCCESS
Factory Test: Functionality tests completed.
M010-GUIDE01-V1-2 Confidential © Miura Systems 2018
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Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
Cressex Industrial Estate, High Wycombe HP12 3YZ
Company no: 06714257 Vat reg: 940 6618 21
9 Appendix B: Regulatory Information
Battery: This product uses a Lithium-Ion battery.
Do not use it in a humid, wet and/or corrosive environment. Do not put, store or leave your product in
or near a heat source, in a high temperature location, in strong direct sunlight, in a microwave oven or
in a pressurised container, and do not expose it to temperatures over 60°C (140°F). Failure to follow
these guidelines may cause the battery to leak acid, become hot, explode or ignite and cause injury
and/or damage. Do not pierce, open or disassemble the battery. If the battery leaks and you come into contact
with the leaked fluids, rinse thoroughly with water and seek medical attention immediately. For safety reasons,
and to prolong the lifetime of the battery, when not in use store your product in a cool, dry place. Charging will
not occur at low (below 0°C/32°F) or high (over 45°C/113°F) temperatures.
Caution: Do not remove or attempt to remove the non-user-replaceable battery. THE BATTERY
CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY
ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM
HOUSEHOLD WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT.
CE marking
This equipment complies with the requirements for CE marking when used in a residential,
commercial, or light industrial environment, achieving all the appropriate provisions of the relevant
legislation in the EU.
RED directive
Hereby, Miura Systems Ltd declares that Miura Systems Ltd products and accessories are in
compliance with the essential requirements and other relevant provisions of the EU Directive
2014/53/EU. The declaration of conformity can be found here: www.miurasystems.com/certifications
WEEE directive
The wheelie bin symbol on the product or its packaging indicates that this product shall not be treated
as household waste. In line with EU Directive 2002/96/EC for waste electrical and electronic
equipment (WEEE), this electrical product must not be disposed of as unsorted municipal waste.
Please dispose of this product by returning it to the point of sale or to your local municipal collection
point for recycling. By doing this you will help conserve the environment.
Pacemakers
Pacemaker manufacturers recommend that a minimum of 15cm (6 inches) be maintained between a
handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These
recommendations are consistent with independent research and recommendations by Wireless
Technology Research.
Guidelines for people with pacemakers
• You should ALWAYS keep the device more than 15cm (6 inches) from your pacemaker.
• You should not carry the device in a breast pocket.
Other medical devices
Please consult your physician or the manufacturer of the medical device, to determine if the operation
of your wireless product may interfere with the medical device.
M010-GUIDE01-V1-2 Confidential © Miura Systems 2018
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Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
Cressex Industrial Estate, High Wycombe HP12 3YZ
Company no: 06714257 Vat reg: 940 6618 21
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement
The Miura M010 has been designed and complies with the safety requirements for portable RF exposure in
accordance with FCC rule part §2.1093 and KDB 447498 D01.
Canada ISED
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Cet appareil contient des émetteurs / récepteurs exempts de licence qui sont conformes au (x) RSS (s) exemptés
de licence d'Innovation, Sciences et Développement économique Canada. L'opération est soumise aux deux
conditions suivantes:
(1) L’appareil ne doit pas produire de brouillage.
(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
M010-GUIDE01-V1-2 Confidential © Miura Systems 2018
Page 25 of 25
Registered office: Miura Systems Ltd, Unit 3, Cliveden Office Village, Lancaster Road,
Cressex Industrial Estate, High Wycombe HP12 3YZ
Company no: 06714257 Vat reg: 940 6618 21
Radiation Exposure Statement
The Miura M010 complies with the safety requirements for RF exposure in accordance with RSS-102 Issue 5 for
Portable Limb-worn / Extremity Use conditions.
Déclaration d'exposition aux radiations
Le Miura M010 est conforme aux exigences de sécurité relatives à l'exposition aux radiofréquences,
conformément à la norme RSS-102, édition 5, pour les conditions d'utilisation des membres portés sur les
membres et des extrémités.

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