Monarch 9403Tm Users Manual 9403OHCV

9403TM to the manual 1d1181e7-e4a9-4edc-9d79-6b07af9748f2

2015-02-09

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Monarch

9403 Printer

Each product and program carries a respective written warranty, the only

warranty on which the customer can rely. Monarch reserves the right to make

changes in the product, the programs, and their availability at any time and

without notice. Although Monarch has made every effort to provide complete

and accurate information in this manual, Monarch shall not be liable for any

omissions or inaccuracies. Any update will be incorporated in a later edition of

this manual.

publication may be reproduced, transmitted, stored in a retrieval system, or

translated into any language in any form by any means, without the prior

written permission of Monarch Marking Systems, Inc.

WARNING

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference in which case the user will be required to correct

the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from

digital apparatus set out in the Radio Interference Regulations of the Canadian Department

of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le

brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks

Monarch is a registered trademark of Monarch Marking Systems, Inc.

9403, 9800, 9820, and 9830 are trademarks of Monarch Marking Systems, Inc.

TrueType is a trademark of Apple Computer, Inc.

Hewlett-Packard is a registered trademark of Hewlett-Packard Company.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain

jurisdictions.

Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.

Windows is a registered trademark of Microsoft in the U.S and other countries.

Monarch Marking Systems, Inc.

P.O. Box 608

Dayton, Ohio 45401

TABLE OF CONTENTS

GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Ordering Programmer’s Manuals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

About Monarch® Quick-set Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Establishing Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Connecting the Communication Cable . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Default Serial Port Communication Values . . . . . . . . . . . . . . . . . . . . . 1-4

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Menu Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Control Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Selecting a Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Exiting an Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

LOADING SUPPLIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Supply Loading Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Loading Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

LOADING RIBBON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Loading a Ribbon Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Table of Contents i

SETTING SUPPLY OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Batch Separators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Print Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Supply Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Margin Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Supply Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

COMMUNICATION VALUES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Word Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Stop Bits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Flow Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Reset to Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

SETTING CONTRAST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

SETTING DEFAULTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Monetary Sign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Secondary Sign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Decimal Places . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Slashed Zero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Power-Up Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Prompt Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

PRINTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Interrupting a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Restarting a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Canceling a Paused Batch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Repeating a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Offline Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Entering Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

Entering Letters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9

ii Table of Contents

Entering Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Using Bar Code 128. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Entering and Changing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Types of Data Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

Entering a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

Using the Standard Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Cleaning the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

DIAGNOSTICS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Factory Set Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Checking the Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Printing a Test Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Checking Sensor Mark Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Using Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Enabling the Password (System Administrators only). . . . . . . . . . . . 10-6

Service Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Start Up and Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2

Data Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3

Communication Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-9

Data Formatting Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-11

Machine Faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-12

Hard Printer Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-14

SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Table of Contents iii

CHARACTER SETS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Character Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Uppercase Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Lowercase Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

Currency Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Punctuation and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

International Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Code 128 Function Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

iv Table of Contents

GETTING STARTED 1

The Monarch® 9403 printer prints text, graphics, and bar codes

on thermal transfer (ribbon) or thermal direct supplies. The 9403

printer prints labels continuously (in one strip).

This chapter includes information about

uunpacking the printer.

uconnecting the power cable.

uconnecting the communications cable.

uusing the printer’s control panel.

Standard Features

The following features are standard on the 9403 printer:

u203 dots per inch (DPI) printhead

u2-inch by 6-inch print image

u21-key keypad

u2 inches per second maximum print speed

ubaud rate up to 19200

uformats, graphics, and check digits saved in Flash memory when printer

is turned off (version 2.0 or greater)

Getting Started 1-1

Audience

The Operator’s Handbook is for the person who prints and applies

labels.

Ordering Programmer’s Manuals

The Packet Reference Manual, which describes how to create

format and batch packets for printing labels, how to configure the

printer online, how to diagnose printer error messages, and how

to perform other advanced techniques can be downloaded from

our Web site. You can print this manual or order a hard-copy

version (part number TC9800PM).

About Monarch® Quick-set Utilities

The Monarch® quick-set utilities are available on our Web site and

are free to download. This group of development utilities help

you configure the printer and design formats. The Label Designer

utility allows you to design fixed or variable field formats.

However, you cannot enter variable field data using quick-set.

Call Technical Support for information about complete software

packages.

Unpacking the Printer

After you unpack the printer, you should have a 9403 printer and

a power cord. Keep the box and packaging material in case the

printer ever needs repair.

1-2 Getting Started

Connecting the Power Cable

To connect the power cable:

CAUTION

The power switch must be off while you connect any

cables to the printer.

The scanner port is not active.

1. Plug the power cable into the socket. Plug the other end of

the cable into a grounded electrical outlet.

2. Turn on the printer. Press (I) to turn on and (O) to turn off the

printer.

Power

Switch

Communication

Port

Scanner

Port

Getting Started 1-3

Establishing Communications

Before the printer can accept print jobs from the host, you must

uconnect the communication cable to the printer and to the host.

uset the communication values on the printer to match those at

the host.

Connecting the Communication Cable

Make sure the printer is off before connecting

the cable to the communication port.

Serial Communication

9 to 25 pin cable (#110451)

9 to 9 pin cable (#112073)

Connect the communication cable into the bottom port on the

printer and the appropriate port of the host.

Default Serial Port Communication Values

If you are communicating with the host through the serial port,

make sure the printer’s communication values match those at the

host. The factory default values are:

uBaud 9600

uWord Length 8 bit

uStop Bits 1 stop bit

uParity none

uFlow Control DTR

To change the printer’s communication values, see Chapter 5,

"Communication Values," or your System Administrator.

1-4 Getting Started

About This Manual

This manual explains how to

uload supplies and ribbons.

uset up and begin using the printer.

uselect menu options.

uenter data.

uprint supplies online or offline.

uperform general maintenance procedures.

Menu Charts

Each chapter of this manual has one or more charts showing the

printer’s menu structure. For example:

uNormal border boxes show the menu options.

uHeavy border boxes show the selections to get to the

functions.

uBlack background boxes show the functions.

The black boxes show where you are; the bordered boxes show

how you got there.

SUPPLY CONTRAST DEFAULTS PORT

SETTINGS

MAIN MENU

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

Getting Started 1-5

Using the Keypad

You can control printer operation and enter data offline using the

keypad.

The printer has 21 keys allowing offline data entry. This keypad

includes 7 function keys, 10 numeric keys, and 4 symbol keys.

Control Keys

PInterrupts printing.

Enters an international character for printing

when you enter P plus a three-digit code.

See Appendix B for more information.

eReturns the display to the next higher menu,

when you press e once.

In data entry, press s, then press e to

return to the Main Menu.

1-6 Getting Started

RDisplays the next menu item.

LDisplays the previous menu item.

ESelects the displayed menu item.

Use the alphanumeric keys to enter batch data. To switch

between characters and numbers, press s.

Startup

When you turn the printer on, the printer displays a copyright

message. You will see other messages as the printer loads

formats.

The next message depends on how your printer is set up.

uIf your printer is set for online power-up mode, you will see:

PRINT MODE

Ready

uIf your printer is set for offline power-up mode, you will see:

MAIN MENU

lPrint Mode r

Getting Started 1-7

Selecting a Function

The Main Menu has several functions (operating modes). These

functions are shown in the chart below.

If the printer displays PRINT MODE Ready

when you turn it on, press e to display the

Main Menu.

To display menu options, press the arrow keys.

uWhen the screen displays a right arrow, press R to display

more options.

MAIN MENU

Cancel All r

uWhen the screen displays a left arrow, press L to display

more options.

MAIN MENU

lDiagnostics

uWhen the screen displays a left and a right arrow, press either

L or R to display more options.

MAIN MENU

lPrint Mode r

uWhen you see the menu option you want, press E to select

it.

MAIN MENU

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

1-8 Getting Started

Exiting an Option

To exit an option, press e once. You will exit to the next

higher menu.

When you press e, you lose any entries

you have made since the last time you

pressed E.

Setting Up the Printer

Before you use the 9403 printer, you will need to set up your

printer correctly. You may need to also refer to the Packet

Reference Manual.

To set up your printer:

1. Load your supply. See Chapter 3, "Loading Supplies."

2. Load your ribbon, if needed. See Chapter 2, "Loading a

Ribbon."

3. Set the supply type. See Chapter 4, "Setting Supply Options."

4. Set the printer port options to match your computer’s online

communication values. See Chapter 5, "Communication

Values."

5. Set the defaults. See Chapter 7, "Setting Defaults."

6. Download a format. See Chapter 8, "Printing" or refer to the

Packet Reference Manual.

7. Check the print quality of the bar code with a verifier or

scanner.

Getting Started 1-9

8. If you do not have a verifier or scanner, check the bar code

visually. A bar code that is in spec will have complete bars

and clear spaces. Small alphanumeric characters will look

complete. A bar code that is in spec may not look as good

as one that is too dark, but it will have the highest scan rate.

9. If your print quality is not satisfactory, adjust your print

contrast. See Chapter 6, "Setting the Contrast."

10. Download another label. If the print contrast is still not

satisfactory, call Technical Support.

Dark IN SPEC Light

1-10 Getting Started

LOADING SUPPLIES 2

This chapter explains how to load supplies for continuous printing.

The 9403 printer prints tags or labels in one strip.

The 9403 printer uses a standard 3-inch (76.2mm) core supply.

Loading Supplies 2-1

Supply Loading Diagram

The illustration below shows the correct routing for supplies and

ribbon.

Guide the ribbon around the ribbon guide

rollers when loading.

Ribbon

Guide

Rollers

Ribbon

Supply

Guide

Roller

Supply

Roll

2-2 Loading Supplies

Loading Supply

1. Remove the cover.

2. Turn the printhead lever counterclockwise to open the

printhead.

3. Remove the old supply roll.

Change the ribbon when loading new

supplies, if necessary (see Chapter 3,

"Loading Ribbon").

4. Slide the supply guide to the top of the supply guide roller.

5. Remove the seal from the new roll of supplies.

6. Remove the first label from the backing paper.

Printhead

Lever

Supply

Guide

Loading Supplies 2-3

7. Place the roll of supplies on the supply platter so the black

marks pass the sensor.

8. Feed the supply through the supply sensor and slightly past

the printhead.

9. Slide the supply guide down the supply guide roller until it just

touches the edge of the supply strip.

10. Turn the printhead lever clockwise to close the printhead.

Printing a Test Label

Print a test label to see if your supply is loaded properly.

1. Turn the printer on. You will see

PRINT MODE

Ready

Supply

Guide

Printhead

Supply

Roll

Supply

Sensor

2-4 Loading Supplies

2. Press e. You will see

MAIN MENU

lPrint Mode r

3. Press R until you see

MAIN MENU

lDiagnostics

4. Press E. You will see

ENTER PASSWORD:

_______

The printer has a password of P, P, P, E.

5. Press P three times.

6. Press E.

uIf you enter the password incorrectly, the printer returns to the

Main Menu.

uIf you enter the password correctly, you will see

DIAGNOSTICS

Version r

7. Press R once. Then, press E. You will see

USER DIAG

Supply Quality r

Loading Supplies 2-5

8. Press R twice. Then press E. You will see

Print Quantity

[1/999]: +1

9. Press E, and a test label prints.

If the printer is not printing correctly, contact Technical Support.

2-6 Loading Supplies

LOADING RIBBON 3

This chapter explains how to load a ribbon roll.

There are two types of supplies:

Thermal Direct specially treated thermal supplies that do not

use a ribbon for printing.

Thermal Transfer standard supplies that require a ribbon for

printing.

If you are using thermal direct supplies, do not load a ribbon.

Loading Ribbon 3-1

Loading a Ribbon Roll

1. Remove the cover.

2. Turn the printhead lever counterclockwise to open the

printhead.

3. Rewind the supplies back onto the roll.

If the printer has a used ribbon, follow steps

4-6. If there is no ribbon, skip to step 7.

Printhead

Lever

3-2 Loading Ribbon

4. Remove the old ribbon by pulling the wire clips as shown.

5. Remove the ribbon cores from the wire clips and discard the

old cores.

6. Place the wire clips back on the take-up reel and ribbon reel.

7. Remove the new ribbon from the package.

Wire

Clip

Ribbon Reel

Take-up

Reel

Loading Ribbon 3-3

8. Place the full ribbon core on the ribbon reel as shown.

The ribbon reel feeds the ribbon in a

clockwise direction. The take-up reel winds

the ribbon in a counterclockwise direction.

9. Guide the ribbon down between the printhead and the front of

the printer and around the rollers as shown.

10. Place the empty take-up core on the take-up reel.

11. Press down firmly on the cores to ensure they are seated on

the bases.

Take-up

Core

Ribbon

Core Printhead

Take-up Reel

3-4 Loading Ribbon

12. Manually turn the take-up reel as shown until the ribbon is

tight. Make sure the ribbon is not wrinkled or bunched.

13. Slide the supply through the printhead and slightly past the

printhead, as described in Chapter 2, "Loading Supplies."

14. Turn the printhead lever clockwise to close the printhead.

Take-up

Reel

Loading Ribbon 3-5

3-6 Loading Ribbon

SETTING SUPPLY OPTIONS 4

This chapter explains how to set the ribbon, separators, print

position, supply position, margin position, and supply type.

You may need to set supply options when you change supplies.

The options are listed in the table below:

Option Choices Default

Ribbon No/Yes No

Separators Off/On Off

Print Position -99 to +99 0

Supply Position -99 to +99 0

Margin Position -99 to +99 0

Supply Type Black Mark/Die Cut Black Mark

To exit an option without changing the setting, press e.

SUPPLY CONTRAST DEFAULTS PORT

SETTINGS

RIBBON

MAIN MENU

MARGIN

POS

POS SUPPLY

TYPE

SEPARAT-

ORS

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

Setting Supply Options 4-1

Ribbon

You have to tell the printer if your supplies require a ribbon. To

change the setting, from the Main Menu select Setup, then

Supply. Then, follow these steps:

1. Press L or R until you see

SUPPLY

Ribbon r

2. Press E to set the ribbon option. You will see the current

setting, for example:

RIBBON

No r

3. Press L or R to see the other options. After you display the

option you want, press E. Press e twice to exit to the

Main Menu.

If you set the Ribbon option to Yes, install a

ribbon before printing.

4-2 Setting Supply Options

Batch Separators

A batch separator is an extra tag printed between batches that

has a pinstripe pattern to make it easy to find.

To change the setting, from the Main Menu select Setup, then

Supply. Then, follow these steps:

Changing this setting only affects new

formats sent to the printer.

1. Press L or R until you see

SUPPLY

lSeparators r

2. Press E to set the batch separators option. You will see

the current setting, for example:

SEPARATORS

Off r

3. Press L or R to see the other option. After you display the

option you want, press E. Press e twice to exit to the

Main Menu.

Batch Separator

Setting Supply Options 4-3

Print Position

This function adjusts where data prints vertically on the supply.

Adjust the print if it is too close to the top or bottom of the supply,

or overtypes the pre-printed area (see the "MONARCH" sample).

One dot is 0.0049 inch.

uIf the data is too close to the bottom, increase the number.

uIf the data is too close to the top of the supply, decrease the

number.

Changing this setting only affects new

formats sent to the printer.

To change the setting, from the Main Menu select Setup, then

Supply. Then, follow these steps:

1. Press L or R until you see

SUPPLY

lPrint Pos r

2. Press E. You will see the current setting, for example:

Enter print pos

[-99/99]: +0

4-4 Setting Supply Options

3. Use the arrow keys to change the print position. Pressing R

increases the value (moves the image up); L decreases it

(moves the image down).

Press the arrow key once to change one number at a time.

4. Press E when the number you need appears. Press e

twice to exit to the Main Menu.

Supply Position

This function adjusts how much supply feeds out of the exit chute.

You may need to adjust the supply in or out to allow

utags and labels to be removed.

udie cut labels to be removed easily.

The adjustments are in dots (0.0049 inch).

uIncrease the number to feed more supply out of the chute.

uDecrease the number to feed less supply out of the chute.

This option takes effect on the next label or tag printed.

Changing supply position may also affect print position.

To change the setting, from the Main Menu select Setup, then

Supply. Then, follow these steps:

1. Press L or R until you see

SUPPLY

lSupply Pos r

2. Press E. You will see the current setting, for example:

Enter supply pos

[-99/99]: +0

Setting Supply Options 4-5

3. Use the arrow keys to change the supply position. Pressing

R increases the value (feeds more supply); L decreases it

(feeds less supply).

Press the arrow key once to change one number at a time.

4. Press E when the number you need appears. Press e

twice to exit to the Main Menu.

Margin Position

This function adjusts where the format prints horizontally on the

supply. The adjustments are in dots (0.0049 inch), which is the

smallest measurement the printer recognizes.

Print too far to the left. Print too far to the right.

uIf the data is too close to the left side of the supply, increase

the number.

uIf the data is too close to the right side of the supply, decrease

the number.

The width of the print area depends on your supply size.

Maximum width is two inches. When you move the image to the

right or left on the supply, avoid moving the image within one

tenth of an inch from either edge, because that is the non-printing

zone.

Changing this setting only affects new

formats sent to the printer.

4-6 Setting Supply Options

To change the setting, from the Main Menu select Setup, then

Supply. Then, follow these steps:

1. Press L or R until you see

SUPPLY

lMargin Pos r

2. Press E. You will see the current setting, for example:

Enter margin pos

[-99/99]: +0

3. Use the arrow keys to change the margin position. Pressing

R increases the value (moves the image toward the right side

of the supply); L decreases it (moves the image toward the

left side of the supply).

uPress the arrow key once to change one number at a time.

uPress and hold the arrow key to change rapidly.

4. Press E when the number you need appears. Press

etwice to exit to the Main Menu.

Setting Supply Options 4-7

Supply Type

You can print on black mark or die cut supplies, but you have to

tell the printer which supplies you are using.

To change the setting, from the Main Menu select Setup, then

Supply. Then, follow these steps:

1. Press L or R until you see

SUPPLY

lSupply Type

2. Press E to set the supply type option. You will see the

current setting, for example:

SUPPLY TYPE

Black Mark r

3. Press R to see the next option. After you display the option

you want, press E. Press e twice to exit to the Main

Menu.

4-8 Setting Supply Options

COMMUNICATION VALUES 5

This chapter tells you how to set the User Communication

(User Comm) values. These values provide the link for normal

online printing.

You need to set your User Comm values to match your computer’s

online communications. Before entering the communication

values, see your System Administrator.

The communication values are listed in the table below.

Option Choices Default

Baud rate 1200/2400/4800/9600/19200 9600

Word length 7/8 8

Stop bits 1/2 1

Parity None/Odd/Even None

Flow control None/Xon/Xoff/DTR/CTS DTR

Reset No/Yes No

SUPPLY CONTRAST DEFAULTS PORT

SETTINGS

USER

COMM

MAIN MENU

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

Communication Values 5-1

Baud Rate

To change the setting, from the Main Menu select Setup, Port

Settings, then User Comm. Then, follow these steps:

1. Press E to set the baud rate. You will see the current

setting, for example:

BAUD RATE

l2400 r

2. Press L or R to display the baud rate you need, then press

E. Press e three times to exit to the Main Menu.

Word Length

To change the setting, from the Main Menu select Setup, Port

Settings, then User Comm. Then, follow these steps:.

1. Press L or R until you see

USER COMM

lWord Length r

2. Press E. You will see the current setting, for example:

WORD LENGTH

3. Press L or R to display the word length you need, then

press E. Press e three times to exit to the Main Menu.

5-2 Communication Values

Stop Bits

To change the setting, from the Main Menu select Setup, Port

Settings, then User Comm. Then, follow these steps:

1. Press L or R until you see

USER COMM

lStopbits r

2. Press E. You will see the current setting, for example:

STOPBITS

3. Press L or R to display the number of stop bits you need,

then press E. Press e three times to exit to the Main

Menu.

Parity

To change the setting, from the Main Menu select Setup, Port

Settings, then User Comm. Then, follow these steps:

1. Press L or R until you see

USER COMM

lParity r

2. Press E. You will see the current setting, for example:

PARITY

None r

3. Press L or R to display the parity you need, then press

E. Press e three times to exit to the Main Menu.

Communication Values 5-3

Flow Control

To change the setting, from the Main Menu select Setup, Port

Settings, then User Comm. Then, follow these steps:

1. Press L or R until you see

USER COMM

lFlow Control r

2. Press E. You will see the current setting, for example:

FLOW CONTROL

lDTR r

3. Press L or R to display the flow control you need, then

press E. Press e three times to exit to the Main Menu.

XON is 17; XOFF is 19. Set flow control to DTR for PC

computers (unless you have XON/XOFF software).

Reset to Default Values

To change the setting, from the Main Menu select Setup, Port

Settings, then User Comm. Then, follow these steps:

1. Press R until you see

USER COMM

lReset

2. Press E. You will see

Are you sure?

No r

3. Press L or R to make your selection, then press E.

Press e three times to exit to the Main Menu.

5-4 Communication Values

SETTING CONTRAST 6

This chapter explains how to set the contrast, which controls the

darkness of the printing on your supply.

SUPPLY CONTRAST DEFAULTS PORT

SETTINGS

MAIN MENU

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

Setting Contrast 6-1

Correct contrast setting is important because it affects how well

your bar codes scan and how long your printhead lasts. You can

use a verifier to check bar codes for contrast.

1. From the Main Menu, press L or R until you see

MAIN MENU

lSetup r

2. Press E. You will be at the Setup menu. Press L or R

until you see

SETUP

lContrast r

3. Press E. You will see the current setting, for example:

Enter contrast

[-390/156]: +0

4. Use the arrow keys to change the contrast. Pressing R

darkens the print; L lightens the print.

Press the arrow key once to change one number at a time.

5. Press E to select the displayed value. Press e to exit

to the Main Menu.

6-2 Setting Contrast

SETTING DEFAULTS 7

This chapter explains how to select the monetary sign, secondary

sign, decimal places, slashed zero, power-up mode, and prompt

set.

You can set your printer configurations to fit your daily operation,

using either the offline menus or the online configuration option.

To set these options online, refer to the Packet Reference Manual.

After an option is selected in the online configuration or offline

Setup Menu, the option is saved in memory and saved after power

down.

SUPPLY CONTRAST DEFAULTS PORT

SETTINGS

MONETARY

SIGN SECONDARY

SIGN

MAIN MENU

DECIMAL

PLACES POWER-UP

MODE PROMPT

SET

SLASHED

ZERO

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

Setting Defaults 7-1

The monetary formatting options are listed in the table below.

Option Choices Default

Monetary sign None/USA/UK/Japan/

Germany/France/Spain/

Italy/Sweden/Finland/

Austria/India/Russia/

Korea/Thailand/China/

Euro-Dollar

USA

Secondary Sign No/Yes No

Decimal Places 0/1/2/3 2

Slashed Zero No/Yes No

Power-up Mode Online/Offline Online

Prompt Set English/French/German/

Spanish English

The monetary sign, secondary sign, and decimal places options

are used in conjunction with option 42. Refer to the Packet

Reference Manual for more information.

The settings for Monetary Sign, Secondary Sign, Slashed Zero,

and Decimal Places are applied when a format is downloaded.

Changing the settings does not affect batches already in the

printer.

7-2 Setting Defaults

Monetary Sign

The monetary signs available for 15 countries are shown in the

table below:

You can also select None if you do not want a monetary sign to

print in price fields.

Country Currency Description

USA $dollar

UK £ pound

Japan ¥yen

Germany 1deutsche mark

France Ffranc

Spain Ppeseta

Italy L. lira

Sweden Kr krona

Finland 2markka

Austria 6schilling

India Rs rupee

Russia 3ruble

Korea 4won

Thailand 5baht

China ¥yuan

Euro-Dollar cEuro-Dollar

Setting Defaults 7-3

To change the setting, from the Main Menu select Setup, then

Defaults. Then, follow these steps:

1. Press E. You will see the current setting, for example:

MONETARY SIGN

lUSA r

2. Press L or R until you see the country’s monetary sign you

want.

3. Press E. Press e twice to exit to the Main Menu.

Secondary Sign

If you select USA as the monetary sign, you can print amounts

less than $1.00 either by using a dollar sign and decimal ($ .30)

or by using a cent sign (30¢).

uIf you set the secondary sign option to No, prices under $1.00

will print like this: $ .45

uIf you set the secondary sign option to Yes, prices under $1.00

will print like this: 45¢

The same option applies to the appropriate secondary sign for

monetary signs other than USA.

To change the setting, from the Main Menu select Setup, then

Defaults. Then, follow these steps:

1. Press L or R until you see

DEFAULTS

lSecondary Sign r

2. Press E. You will see the current setting, for example:

SECONDARY SIGN

No r

7-4 Setting Defaults

3. Press L or R until you see the option you want. Then press

E. Press e twice to exit to the Main Menu.

Decimal Places

You can set the printer for 0, 1, 2, or 3 places after the decimal in

a price field. In U.S. currency, you might print prices like this:

$24.00 (2 decimal places) or like this: $24 (0 decimal places).

To change the setting, from the Main Menu select Setup, then

Defaults. Then, follow these steps:

1. Press L or R until you see

DEFAULTS

lDecimal Places r

2. Press E. You will see the current setting, for example:

DECIMAL PLACES

l2r

3. Press L or R until you see the option you want. Then press

E. Press e twice to exit to the Main Menu.

Slashed Zero

The slashed zero feature lets you select how you want the zero

character printed: without a slash (0) or with a slash (ø).

Standard or reduced fonts print the slashed zero character (ø).

Bold and OCR fonts print the standard zero (0) only. The slashed

zero selection will not be in effect until the format is sent to the

printer again.

If you change the way zero is printed, you must resend your

formats.

Setting Defaults 7-5

To change the setting, from the Main Menu select Setup, then

Defaults. Then, follow these steps:

1. Press L or R until you see

DEFAULTS

lSlashed Zero r

2. Press E. You will see the current setting, for example:

SLASHED ZERO

lYes

3. Select the option you want. Then press E. Press e

twice to exit to the Main Menu.

Power-Up Mode

Power-up mode lets you decide how your printer starts each time

you turn it on. If you normally want the printer to be ready to start

printing when it is turned on, use the Online power-up mode. If

you normally want the operator to perform some other task first,

use the Offline power-up mode.

To change the setting, from the Main Menu select Setup, then

Defaults. Then, follow these steps:

1. Press L or R until you see

DEFAULTS

lPowerup Mode r

2. Press E. You will see the current setting, for example:

POWER UP

lOffline

7-6 Setting Defaults

3. Press L or R until you see the option you want. Then press

E. Press e twice to exit to the Main Menu.

Prompt Set

Prompt set determines which language displays on the printer’s

menu. You can select English, French, German, or Spanish.

To change the setting, from the Main Menu select Setup, then

Defaults. Then, follow these steps:

1. Press R until you see

DEFAULTS

lPrompt Set

2. Press E. You will see the current setting, for example:

PROMPT SET

English r

3. Press L or R until you see the option you want. Then press

E. Press e twice to exit to the Main Menu.

This option only affects the displayed prompts. It will not

change what is printed by the printer.

Setting Defaults 7-7

7-8 Setting Defaults

PRINTING 8

This chapter explains how to print, interrupt, restart, cancel, and

repeat a batch.

You can send format, batch, and graphic data to the printer from a

host. When the printer receives the data, batches begin printing

automatically. The Packet Reference Manual tells how to create,

store, and download the data necessary to print batches.

Before you print, make sure the printer is connected and ready to

receive data.

Printing 8-1

Your printer is ready to receive and print batches when you see

PRINT MODE

Ready

Printing begins as soon as you download the format and batch

data from the host. If there are offline batches in the print queue,

the offline batches print after the downloaded batches have

printed. If you send formats that require operator data, use Batch

Entry Mode to enter the data. See "Entering a Batch" for more

information.

Interrupting a Batch

You can interrupt printing by pressing e. You may want to

interrupt a batch to make adjustments for:

uLoading a different roll of supply or a ribbon. See Chapter 3,

"Loading Supplies."

uAdjusting the supply position or contrast using the Setup

menu. See Chapter 4, "Setting Supply Options," or Chapter 6,

"Setting the Contrast."

When you press P you will see

PAUSE MENU

lPrint Mode r

MODE

READY

MAIN MENU

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

8-2 Printing

You can press E to resume printing or press L or R to

display the Pause Menu options.

The following chart shows the Pause Menu options.

Restarting a Batch

You can reprint a paused batch from the beginning (using the

original quantity).

1. When you press P, you will see

PAUSE MENU

lPrint Mode r

2. Press R until you see

PAUSE MENU

lRestart Batch r

3. Press E. The batch starts printing from the beginning.

CANCEL

BATCH CANCEL

ALL PRINT

MODE RESTART

BATCH SETUP DIAG.

PAUSE MENU

Printing 8-3

Canceling a Paused Batch

You can cancel a paused batch, delete a format, graphic, or font

in memory, or all the batches waiting to print. If password

protection has been enabled for formats, graphics, fonts, or flash,

you must enter a password before they can be deleted. If

password protection has not been enabled, you will not be

prompted for a password to delete formats, graphics, fonts, or

clear flash. See "Using Password Protection" in Chapter 10 for

more information.

Before any format, graphic, or font in memory

can be deleted, you must cancel all batches.

1. Press P to interrupt printing. You will see

PAUSE MENU

lPrint Mode r

uIf you want to cancel only the paused batch, skip step 3.

uIf you want to cancel all the batches, skip step 2.

CANCEL

BATCH CANCEL

ALL PRINT

MODE RESTART

BATCH SETUP DIAG.

PAUSE MENU

CANCEL

BATCH

CANCEL

FORMAT

CANCEL

GRAPHIC

CANCEL

FONT

CLEAR

FLASH

8-4 Printing

2. To cancel only the paused batch, press L or R until you see

PAUSE MENU

Cancel Batch r

Then press E. The batch is deleted and the printer prints

any remaining batches.

3. To cancel all the batches (including the paused batch), press

L or R until you see

PAUSE MENU

lCancel All r

and press E. You will see

Cancel Batches?

No r

4. You can

uexit without canceling any batches. Press e or

press R to display No and then press E. The printer

returns to the Pause Menu. Press L or R to select another

function from the Pause Menu, or to return to Print Mode and

print all the batches.

ucancel all batches in the print queue including the paused

batch. You can still use repeat batch to reprint the last batch.

The last batch remains in memory until the next format is sent.

Press R to display Yes, then press E. You will see

Cancel Format?

lYes

Press L or R then press E.

Printing 8-5

If you select "Yes" and password protection in enabled, you

will see:

Enter Password

_ _ _ _ _ _ _

Press P P P E to delete all formats. You will

see

Cancel Graphic?

lYes

Press R or L then press E. If password protection is

enabled, you must enter the password (P P P

E) before all grahics are deleted. You will see

Cancel Font?

lYes

If you select Yes, these prompts delete ALL formats,

graphics, and/or fonts in the printer.

Press R or L , then press E. If password protection is

enabled, you must enter the password (P P P

E) before all fonts are deleted. You will see

Clear Flash?

No r

Press R to display Yes and then press E. If password

protection is enabled, you must enter the password (P

P P E) before flash is cleared. If you select Yes,

ALL packets (formats, graphics, and/or check digits) stored in

flash memory (with "F" selector in the format packet) are

deleted.

8-6 Printing

To reload the three standard formats and/or service-installed

formats: turn the printer off, wait five seconds, and then turn

on the printer. You will see:

PRINT MODE

Ready

Repeating a Batch

Before you start printing a new batch, you can reprint the last

batch. The batch can be the last one you printed completely, or

one that you canceled after starting to print.

1. From the Main Menu, press R or L until you see

MAIN MENU

lRepeat Batch r

2. Press E . You will see

Printing

xxxx of xxxx

The number increments until the entire batch has printed.

When it is finished, you will see

PRINT MODE

Ready

MAIN MENU

CANCEL

ALL PRINT

MODE SETUP DIAG.

BATCH

ENTRY REPEAT

BATCH

Printing 8-7

Offline Printing

This section explains how to prepare your printer for offline

printing and enter data. Offline printing means entering batch

data from the keypad and printing batches. There are three

standard formats included with your printer. See "Using the

Standard Formats" for more information.

You can enter numbers, letters, and a variety of symbols

(including punctuation and international characters). International

characters are available by pressing P and code numbers.

See Appendix B for more information.

You can switch between character and numeric mode at any time

by pressing the s key.

For offline printing, send the format to the printer first. You can

send several offline formats to the printer. If the formats are

stored in flash memory, they remain when the printer is turned off.

Do not send packets with the same number to flash memory. If

two packets with the same number are stored in flash, only the

last packet sent is used. Refer to the Packet Reference Manual

for more information.

Entering Numbers

You must be in numeric mode to enter numbers. If a caret (^)

appears in the upper right corner of the printer display, press s

to remove. If no caret appears in the upper right corner, you are

ready to enter numbers.

To enter numeric data, press the alphanumeric key that shows the

number you want. The screen displays the number, and the

cursor moves to the next position in the field. This is also how

you enter a period (.), comma (,), dollar sign ($) or pound sign (#).

You can switch back to character mode at any time by pressing

s. Each time you press this key, the mode switches from one to

the other.

8-8 Printing

Here is an example of how to enter $23.00.

1. Press the $ key. The symbol $ appears.

2. Press the 2 key. The number 2 appears.

3. Press the 3 key. The number 3 appears.

4. Press the . key (below the 2 key). The symbol . appears.

5. Press the 0 key twice. The numbers 00 appear.

6. Press E when you have entered all the data for the field.

Entering Letters

When you use s , a caret symbol (^) appears in the upper right

corner of the printer display. This indicates you are in character

mode and can enter letters. To enter character data, press s to

switch to character mode.

Item: ^

_ _ _ _ _ _ _ _ _ _

Once character mode is active, press the alphanumeric key that

shows the letter you want. The first letter assigned to the key

appears in the field. Each time you press the same key, the next

letter that is assigned appears. An alphanumeric key may have

up to six letters assigned, three in upper-case and three in lower

case. When the character you need appears, press R to move

to the next position in the field.

Some symbol characters are assigned to the dollar sign ($) and

pound sign (#). They switch between characters each time you

press the same key. They are (in the order assigned):

$¢

#? @ & ! _ p \ ^ ~

Printing 8-9

Here is an example of how to enter the word Shirt.

Not all fonts support lower-case letters. See

Appendix B, "Character Sets," for the

character set information.

1. Press s to switch to character mode.

2. Press the 1 key once. The letter S appears in upper case.

3. Press Rto move the cursor to the next position on the

screen.

4. Press the 9 key five times. The letter h appears in lower-case.

5. Press R to move the cursor to the next position on the

screen.

6. Press the 9 key six times. The letter i appears in lower-case.

7. Press R to move the cursor to the next position on the

screen.

8. Press the 6 key six times. The letter r appears in lower-case.

9. Press R to move the cursor to the next position on the

screen.

10. Press the 1 key five times. The letter t appears in lower-case.

11. Press E when you have entered all the data for the field.

8-10 Printing

Entering Symbols

You can use character codes to enter symbols. See Appendix B

for a list of symbols and their corresponding character codes.

To enter a character code

1. Press P.

2. Use the data entry keys to enter the three-digit character

code. For example, enter 179 for ¥ .

3. Press E.

Using Bar Code 128

You can enter function codes 1 - 4 for code 128 bar codes.

These codes only function as code 128 data. They do not print if

you enter them as data anywhere else. See the Code 128 table

in Appendix B for the function code you want.

To enter a function code

1. Press P.

2. Use the data entry keys to enter the function code you want.

3. Press E.

Entering and Changing Data

When you need to enter data, the screen shows a prompt with an

underscore for each character you can enter.

DEPT:

JUNIOR _ _ _

For example, this screen shows you can enter up to three

characters before pressing E. If you try to enter more than

three characters, the printer does not accept the data. Your entry

is not accepted until you press E.

Printing 8-11

Some fields specifically require numeric or alphabetic data. If you

try to enter numeric data for an alpha field, or alphabetic data for

a numeric field, the printer does not accept the data. Enter the

correct data and press E.

To change data

uuse L to back up, type the new data over the old data and

then press E, or

upress C to clear all data, then re-enter the correct data and

press E.

When you enter data incorrectly, the printer displays a message.

Following is a list of conditions that cause an error and how to

correct them. Sometimes a data entry problem may be a

combination of these conditions.

Problem Action

The data you entered is not

accepted. Refer to your format definition for

acceptable characters for this

field. Some fields accept only

letters, some accept only

numbers. Some accept only

specific ranges of letters or

numbers.

Your data was not accepted;

blanks still showing. This field requires data for all

underscores shown. Enter the

correct data and press E.

You entered an incorrect check

digit. The data and check digit must be

the correct combination. Enter the

correct data and press E.

You tried to skip a required field. This field requires data before

continuing to the next field. Enter

data and press E.

8-12 Printing

Types of Data Entry

Following are samples of the prompts you may see when entering

data.

Entering General Data

When you see a prompt similar to the one below, you can enter a

character for each blank.

DEPT:

DEPT _ _ _ _

Entering a Price

At data entry, the price prompt includes the pricing symbols

(unless you select None for Monetary Sign). Your price prompt

may look like this

PRICE:

$0.00

...or like this

PRICE:

0¢

The difference between these prompts is the symbol used for

printing amounts less than $1.00. You can select the cent sign for

printing amounts less than $1.00 using the Defaults function. The

same option is available for other currencies. See Chapter 7,

"Setting Defaults."

You can enter and print: cent amounts, dollar and cent amounts,

or unit prices. For example: 3¢, 2/59¢, $.59, 3/$1.00, or $15.98.

Printing 8-13

Entering "2-For" Price Data

You can use any price field in a "2-for" pricing scheme. When

entering data for a price field offline (at the printer), use the # key

to separate the 2 and the price data in the "2-for" price. For

example, to enter the price "Two for $5.00," enter 2#500. If you

use field option 42 to format the field online as a price field, enter

the quantity, a slash, and the price data. For example, to enter

the price "Two for $5.00," enter 2/500.

Prompts with Fixed Characters

When a field has fixed characters, they appear as part of the data

entry prompt. The fixed data stays the same, and prints on every

tag that uses the format. Only the data you enter can be

changed. In the example below, the first six digits are fixed

characters.

UPCA Barcode:

004156 _ _ _ _ _

The printed field contains both the fixed characters and the data

you enter.

Entering a Batch

Batch Entry lets you enter the data to print a batch (or batches) of

supplies. You can enter up to 3 batches before you print.

1. Press e until you see the Main Menu.

2. Press L or R until you see

MAIN MENU

lh Batch Entryr

3. Press E.

8-14 Printing

4. Press L or R until you see the type of format you want, then

press E. You will see the last format that was used, for

example

Select Format:

FMT-1 96 r

5. Press L or R until you see the name of the format you want,

then press E.

6. If this format has been used since the printer was turned on

(and you have not used another format in the meantime), you

will see

Clear Fields?

No r

uPress E to keep the old data. Each field appears with the

previous data. You can press E to accept the data, or

change it and press E.

uPress R then press E to erase the old data. Each field

appears with blanks (underscores). You have to enter new

data for each field.

7. You will see the first prompt for the format. Enter data and

press E for each prompt.

8. After you enter data for all the fields, you will see

Quantity:1-9999

_ _ _ _

9. Type the number of tags or labels you want to print in this

batch and press E. You will see

MAIN MENU

lPrint Mode r

Printing 8-15

10. Press E. You will see

PRINT MODE

nnnn of nnnn

The first nnnn counts tags or labels as they print; the second

nnnn tells you how many tags or labels are in the batch.

When all the batches have printed, you will see

PRINT MODE

Ready

Using the Standard Formats

The 9403 printer comes with three standard formats. Here are

examples of the standard formats with sample data. You can

modify these formats by using different batch data.

FMT-1

FMT-2

FMT-3

8-16 Printing

To use the standard formats:

1. From the Main Menu, press L or R until you see

MAIN MENU

lBatch Entry r

2. Press E. Press L or R until you see the format you want

to use.

The standard formats are

Fmt - 1 96

Fmt - 2 97

Fmt - 3 98

3. Press E. Follow the prompts to print the batch of labels.

Any other formats that you download remain in Batch Entry

until you turn off the printer. The standard formats are saved

when you turn off the printer; however, you must re-enter the

batch data.

If you saved your formats, graphics, or check digits in flash

memory, they are saved when the printer is turned off. For

more information about flash memory, refer to the Packet

Reference Manual.

Printing 8-17

8-18 Printing

CLEANING 9

This chapter covers cleaning the printhead and platen roller.

CAUTION

Do not use sharp objects to clean the printer. This may

damage the printer and void your warranty.

Cleaning 9-1

Cleaning the Printhead and Platen Roller

The rate and frequency at which you print determines how often

you must clean the printer.

You may need to clean the printhead and platen roller:

uif there is any adhesive build-up in

the supply path

udaily if your printer is in an excessively

dirty, hot, or humid environment

uwhen you see voids in the print as shown:

To clean the printer:

1. Turn off printer.

2. Unplug the power cord.

3. Remove the cover.

4. Turn the printhead lever counterclockwise to open the

printhead.

Printhead

Lever

9-2 Cleaning

5. Wind the supplies back onto the supply roll.

6. Remove the ribbon, if one is loaded. See Chapter 2,

"Loading a Ribbon."

7. Moisten a cotton swab with isopropyl alcohol.

8. Rub the swab across the printhead and remove any build-up.

9. Clean the platen roller with a dry cloth or small brush.

However, if there is adhesive gum build-up on the platen

roller, moisten a cotton swab with isopropyl alcohol. Run the

cotton swab or dry cloth across the platen roller. Make sure

the platen roller is clean all the way around.

10. Re-load the supply roll and ribbon, if necessary.

11. Turn the printhead lever clockwise to close the printhead.

12. Turn on printer.

If printing has not improved, call Technical Support.

Printhead

Platen

Roller

Cleaning 9-3

9-4 Cleaning

DIAGNOSTICS 10

This chapter explains how to perform simple diagnostic functions

such as checking the software version and sensor mark quality,

and printing a pattern or test label. This information will be

needed if you have to contact Technical Support.

Factory Set Password

You need a password for access to diagnostic functions.

The permanent factory-set password is

PPPE

VERSION USER DIAG. SERVICE

DIAG.

TEST

LABEL

MAIN MENU

SUPPLY

QUALITY TEST

PATTERN

CANCEL

ALL PRINT

MODE REPEAT

BATCH SETUP DIAG.

BATCH

ENTRY

PASSWORD

Diagnostics 10-1

Checking the Software Version

1. From the Main Menu, press R until you see

MAIN MENU

Diagnostics

2. Press E. You will see

ENTER PASSWORD

-------

Type your password. Press E.

3. From the Diagnostics Menu, press L or R until you see

DIAGNOSTICS

Version R

Press E. You will see

M9403 PN118628

V 1.0

uLine one lists the printer model number (M9403) and the part

number for the printer ROM.

uLine two is the version of software in the printer.

10-2 Diagnostics

Printing a Test Pattern

1. From the Diagnostics Menu, press L or R until you see

DIAGNOSTICS

lUser Diag. r

2. Press E. You will see

USER DIAG

Supply Quantity r

3. Press R until you see

USER DIAG

lTest Pattern r

4. Press E. You will see

Label Width

[120/200]: +120

5. Press E. You will see

Print Quantity

[1/999]: +1

6. Press L or R to select the quantity of test patterns you want

to print. Press E.

The test pattern will look like this:

Diagnostics 10-3

Printing a Test Label

See "Printing a Test Label" in Chapter 3 for more information. If

you need to call Technical Support, print a test label.

1. From the Diagnostic Menu, press L or R until you see

DIAGNOSTICS

lUser Diag r

2. Press E and L or R until you see

USER DIAG

lTest Label

3. Press E. You will see

PRINT QUANTITY

[1/999]: +1

4. Select the number of labels you want to print using

L or R. Press E.

The test label should look like this:

10-4 Diagnostics

The test label displays

uprinter model number

usoftware version number

unumber of inches printed to date

uuser COM port settings

ua test pattern.

This information will help Technical Support diagnose the

problem. Refer to the Packet Reference Manual for more

information about the test label.

Checking Sensor Mark Quality

The printer continuously stores data from the most recent 16

supplies printed. This checks the quality of the sensor marks on

the supply.

Print a batch of supplies or test labels.

To check the sensor mark quality:

From the Diagnostics Menu, press L or R until you see

DIAGNOSTICS

User Diag

1. Press E. Press L or R until you see

USER DIAG

Supply Quality r

2. Press E. If you have not printed any labels, you will see a

message saying "No data."

Diagnostics 10-5

If you have printed labels since turning the printer on, you will see

Len Min Max OK

0290 036 188 Y

The Len listing is the length of the supply in dots. The other

information describes the sense mark reading on the supply.

Press R to see other readings. The printer stores readings on

the last 16 tags or labels printed.

Using Password Protection

The password protection feature has been added to help prevent

formats, graphics, fonts, or flash from accidentally being deleted

from the printer’s memory.

Enabling the Password (System Administrators only)

A System Administrator can enable the password that must be

entered before formats, graphics or fonts can be deleted or flash

can be cleared.

1. From the Diagnostics Menu, press L or R until you see

DIAGNOSTICS

lUser Diag r

2. Press E and L or R until you see

USER DIAG

lPassword r

10-6 Diagnostics

3. Press E. You will see

Enable Password?

No r

The default for password protection is "No," so you will

always see "No" even if passwords are enabled.

4. If you do not want the user to enter a password before they

can delete formats, graphics, fonts or clear flash, press E.

You return to the User Diagnostics Menu.

Press R to display "Yes" and press E. The password

protection is enabled for formats, graphics, fonts, and flash.

You return to the User Diagnostics Menu.

5. Press e twice to exit to the Main Menu.

Service Diagnostics

The Service Diagnostics menu can only be accessed by a

Monarch Representative, because it requires a separate

password. If you have any problems, print a test label and call

Technical Support.

Diagnostics 10-7

10-8 Diagnostics

TROUBLESHOOTING 11

This chapter provides explanations of the error messages you may

receive while using the 9403 printer. There are two types of error

messages:

uData Errors

uCommunication Errors

Some errors numbered 400-438 and 500-574 are internal software errors.

If you have trouble loading supplies or performing maintenance,

see Chapter 3, "Loading Supplies," or Chapter 9, "Cleaning." If

you have a problem you cannot solve, contact Technical Support.

To clear an error, press E. If the problem persists,

clear the printer’s memory by turning the printer off.

Wait five seconds and turn the printer back on. If

clearing the printer’s memory does not solve the

problem, call Technical Support.

Troubleshooting 11 - 1

Start Up and Printing

Problem Action

Error message

appears during

startup.

Turn power off. Wait five seconds, then turn

power on again. If an error message appears

again, call Technical Support.

Continually feeds

supply without

printing.

Turn power off. Check supply path to be sure

supply is through supply sensor and supply

guides touch top edge of supply.

Be sure supply roll is correctly loaded.

Printed data

becomes misaligned. Adjust the Print Position, Margin Position, or

Supply Position as necessary.

Does not print. Change supply.

Change ribbon.

Send a corrected format online.

Partially printed data. Change ribbon.

Send a corrected format online.

Prints shadows or

smears. Clean the printhead.

Change supply.

Reload ribbon.

Compressed or

distorted printing. Clean printhead and platen roller.

Light printing. Change supply.

Adjust the contrast.

Reload ribbon.

Heavy printing. Clean the printhead.

Change supply.

Adjust the contrast.

Reload ribbon.

11 - 2 Troubleshooting

Problem Action

Voids in printing. Clean the printhead.

Wrong supply type. Change supply.

Ribbon loaded incorrectly. Reload ribbon.

Call Technical Support for printer adjustment.

"Check ribbon"

message appears. Load a new ribbon.

Reload ribbon.

"Out of Paper"

message appears. Replace the supply roll. Make sure supplies

are loaded correctly.

Data Errors

Errors 001 to 499 are Data Errors. A Data Error indicates that

incorrect data was received from the host, causing the printer to

ignore the entire print job. These errors occur because data in

the batch, format, or graphic packet is invalid. Refer to the

Packet Reference Manual or your System Administrator for more

information. Correct the format packet and send the print job

again.

Error

Code Description/Action

001 Format ID number must be 1 to 999.

002 Name must be 1 to 8 characters inside quotes.

003 Action must be A (add) or C (clear).

004 Supply length is invalid.

005 Supply width is invalid.

006 Storage device must be R (volatile RAM).

007 Unit of measure must be E (English), M (Metric), or G

(Dots).

010 Field ID number is outside the range 0 to 999.

Troubleshooting 11 - 3

011 Field length exceeds 2710.

012 Row field position is greater than the maximum stock

dimension.

013 Column field position is greater than the maximum stock

dimension.

014 Font selector is invalid.

015 Character rotation must be 0 (0 degree), 1 (90 degree),

2 (180 degree), or 3 (270 degree).

016 Field rotation must be 0 (0 degree), 1 (90 degree), 2

(180 degree), or 3 (270 degree).

017 Field restriction must be V (variable) or F (fixed).

018 Code page selection defined in the field must be 0

(Internal), 1 (ANSI), 2 (DOS 437), or 3 (DOS 850).

020 Vertical magnification must be 1 to 7.

021 Horizontal magnification must be 1 to 7.

022 Color must be B, D, O, R, or W.

023 Intercharacter gap must be 0 to 99 dots.

024 Field justification must be B (balanced), C (centered), E

(end), L (left), or R (right).

025 Data length is too long.

030 Bar code height must be at least 20 (English), 51

(Metric), 40 (Dots), or is not within the supply

dimensions.

031 Human readable option must be 0, 1, 5, 6, 7, or 8.

032 Bar code type is invalid.

033 Bar code density is invalid.

11 - 4 Troubleshooting

040 Line thickness must be 0 to 99 dots.

041 Line direction must be 0, 90, 180, or 270.

042 The line segment or box end row is defined outside of

printable area.

043 The line segment or box end column is defined outside

of printable area.

044 Dot pattern for line or box must be "".

045 Line length is defined beyond the maximum length.

046 Line type must be S (segment) or V (vector).

051 Imaging mode in the graphic header must be 0.

101 Format referenced by batch not in memory.

102 Print quantity is outside the range 0 to 32000.

104 Batch mode must be N (new) or U (update).

105 Batch separator must be 0 (Off) or 1 (On) in the batch

control field.

106 Print multiple is outside the range 1 to 999.

107 Cut multiple is outside the range 0 to 999.

108 Multiple part supply is outside the range 1 to 5.

109 Reserved for knife usage.

200 Option number must be 1, 4, 30, 31, 42, 50, 60, or 61.

201 Copy length is outside the range 0 to 2710.

202 Copy start position must be 1 to 2710.

203 Destination start position must be 1 to 2710.

Troubleshooting 11 - 5

204 Source field must be 0 to 999.

205 Copy type must be 1 (Copy after rules) or 2 (Copy

before rules).

206 Increment/Decrement selection must be I (increment) or

D (decrement).

207 Incrementing start position must be 0 to 2710.

208 Incrementing end position must be 0 to 2710.

209 The incrementing amount must be 0 to 999.

210 Security value for a PDF417 bar code must be 0 to 8.

211 Narrow element value is less than 1 or greater than 99.

212 Wide element value is less than 1 or greater than 99.

213 Dimension must be 1 to 30 for a column or 3 to 90 for a

row.

214 Truncation code must be S (standard) or T (truncated

bar code).

215 Aspect code must be C (columns) or R (rows).

216 Option definition must be S (set) or T (template).

217 Input device must be D (Default), H (Host), K

(Keyboard), N (None), or S (Scanner).

218 Pad direction must be L (from left) or R (from right).

219 Pad character is outside the range 0 to 255.

220 Check digit selection must be G to generate check digit.

221 Primary or secondary price format is outside the range

1 to 15.

222 Data type restriction is outside the range of 1 to 6.

11 - 6 Troubleshooting

223 Option is not valid for the field.

224 Bar code Intercharacter gap must be 0 to 99 in printer

dots.

251 Power up mode must be 0 (online) or 1 (offline).

252 Language selection must be 0 (English).

253 Batch separator code must be 0 (off) or 1 (on) in the

system setup packet.

254 Slash zero selection must be 0 (standard zero) or 1

(slash zero).

255 Supply type must be 0 (black mark) or 1 (die cut).

256 Ribbon selection must be 0 (direct) or 1 (transfer).

257 Feed mode must be 0 (continuous) or 1 (on-demand).

258 Supply position is outside the range.

259 Contrast adjustment must be -390 to 156 dots.

260 Print adjustment must be -99 to 99 dots.

261 Margin adjustment must be -99 to 99 dots.

262 Speed adjustment is invalid.

263 Primary monetary symbol is invalid.

264 Secondary symbol selection must be 0 (none) or 1

(print secondary sign).

265 Monetary decimal places must be 0 to 3.

266 Character string length in Packet E must be 5 (MPCL

control characters) or 7 (ENQ/IMD command character).

267 Baud rate selection must be 0 (1200), 1 (2400), 2

(4800), 3 (9600), 4 (19.2), or 5 (38.4).

Troubleshooting 11 - 7

268 Word length selection must be 0 (7 bits) or 1 (8 bits).

269 Stop bits selection must be 0 (1 bit) or 1 (2 bits).

270 Parity selection must be 0 (none), 1 (odd), or 2 (even).

271 Flow control selection must be 0 (none), 1 (DTR/DSR),

2 (CTS/RTS), or 3 (XON/XOFF).

272 Internal code page selection must be 0 (Internal), 1

(ANSI), 2 (DOS 437), or 3 (DOS 850).

273 Cut adjustment must be -300 to 300 dots.

282 RS232 Trailer string is too long. Use a maximum of 3

characters.

283 ENQ Trailer string is too long. Use a maximum of 3

characters.

284 The buffer type must be T (transmit), R (receive), I

(image), F (format, batch data, and graphics), D

(downloadable fonts), or V (vector/scalable fonts).

285 The storage device type must be N (non-volatile RAM)

or R (volatile RAM).

286 The buffer size is invalid.

287 The printhead width is invalid.

290 Action must be 0 (disable) or 1 (enable) for Backfeed

Control.

291 Dispense position must be 50 to 200 dots and/or the

backfeed distance is greater than the dispense position.

292 Backfeed distance must be 10 to 200 dots.

310 Check digit scheme number must be 1 to 10.

311 Modulus must be 2 to 11.

11 - 8 Troubleshooting

314 Check digit algorithm must be D (sum of digits) or P

(sum of products).

325 Duplicating direction must be 0 or 1.

327 Amount of row adjustment must be 0 to 999.

328 Duplicate count must be 0 to 999.

340 Bitmap line encoding must be H (Hex) or R (Run length).

350 Font selector must be 1 to 9999.

351 Font data length must be 68 to 16384.

352 Insufficient font memory is available for the downloaded

font.

380 Job request is outside the range 0 to 4.

400 Invalid character following {.

401 Internal software failure. Call Technical Support.

402 Field separator is not in the expected location.

403 Field separator was not found.

404 The number or string that is currently being processed

is too long.

405 Too many fields exist in the format.

Communication Failures

Errors 410 to 413 are usually caused by a hardware failure, by an

incorrect SETUP option or by the host ignoring flow control

(XON/OFF, CTS/RTS or DTR). These errors occur when the

printer cannot communicate with the host. Refer to the Packet

Reference Manual or your System Administrator for more

information.

Troubleshooting 11 - 9

The valid options for printer Port Settings are shown below. The

default values are shown in bold.

Baud rate 1200, 2400, 4800, 9600, 19200

Word length 7 or 8

Stop bits 1 or 2

Parity Odd, Even, None

Flow control None, Xon/Xoff, DTR, CTS

Reset Yes or No

Error Description/Action

409 Printer memory is full.

410 Parity mismatch.

411 Framing error (baud rate mismatch).

412 Flow control mismatch.

413 Receive buffer is full. Check flow control settings.

414 Internal keyboard buffer is full or you need a new

keypad.

427 Format name must be 1 to 8 characters inside quotes or

a printer-assigned name ("").

428 Batch name is invalid or graphic not found.

429 A field number appears more than once in a format.

430 The format uses a graphic file that cannot be found.

433 The batch references a field number that does not exist

in the format.

497 Error occurred during the parallel port loop back test.

499 Error occurred during the serial port loop back test.

11 - 10 Troubleshooting

Data Formatting Errors

Errors 571 to 618 are data formatting errors. This type of error

happens when a field prints incorrectly. Your System

Administrator can correct the format, batch, or graphic packet and

send the print job again. For errors 571 to 614, the printer will

still print, but the data may be incomplete, missing, or contain

incorrect data.

Error Description/Action

571 UPC or EAN bar code data length in the batch doesn’t

fit the format.

572 Batch data doesn’t fit the format, the field contains

blanks, or data mismatch.

573 Batch data in price field doesn’t fit the format or the

field contains blanks.

574 Batch data in check digit scheme doesn’t fit the format,

or, the field contains blanks.

575 The graphic included in your format could not be found.

600 Imaging error because the batch was refused.

601 An error occurred while the batch was imaging.

602 The batch was not found during imaging.

611 Font, bar code, or density in the batch doesn’t fit the

format.

612 Batch data is missing or doesn’t match the format.

613 Reference point off tag.

614 Portion of field off tag.

615 Bar code width is greater than 16 inches, or keywords

on PDF 417 bar code exceed 928.

Troubleshooting 11 - 11

616 A bad dot falls on a bar code and the dot cannot be

shifted. Call Customer Service to order a new

printhead or printhead kit.

618 Magnification must be 1 to 7.

Machine Faults

Errors 700 to 765 happen when there is a problem with the

printer. For errors 700-704, press Enter and try to continue

printing. If the error reappears, call Technical Support.

Error Description/Action

700 An error is pending, and the printer cannot continue

with the batch.

701 Printer received a command that it cannot execute

while it is running.

702 Check your printer’s SETUP settings.

703 The printer sensed a calibration of different-sized black

marks.

704 Printer didn’t detect a sense mark within the maximum

feed length or is out of supplies. Check or load

supplies.

705 Invalid batch received.

750 Printhead is overheated, turn off the printer to let it cool.

751 Printer didn’t detect a sense mark when expected.

752 Printer detected a sense mark in the wrong place.

753 Printer detected a sense mark that is too long.

11 - 12 Troubleshooting

754 Out of ribbon or ribbon jam. Check or load ribbon.

Remove any slack in the ribbon by turning the take-up

reel clockwise.

755 Printhead is open. Close the printhead.

756 Out of supplies. Load supplies.

757 Reload supplies (supply length mismatch).

758 The supply was not seen or the on-demand sensor is

not working correctly. Check for a supply jam, clear the

supply path, or reload supplies. This error may occur if

you remove a label too quickly in the on-demand mode.

The printer does not recalibrate after this error.

759 Knife is not moving. Call Technical Support.

760 Knife jam. Remove any jammed tags from the knife.

Call Technical Support.

761 Stacker is full or jammed. Empty the stacker or clear

the jam before continuing. The printer does not

recalibrate after this error.

762 Low battery. Recharge the battery.

763 Waiting to dispense label. Press Feed.

764 Verifier failure. Press Clear to clear the error and

continue printing. A blank label feeds and the last label

reprints.

765 The printhead has less than four bad dots. The printer

can shift bar code fields to avoid bad dots. Press Clear

to continue printing. Print a test label to confirm the

number of bad dots.

768 Printhead has more than 10 bad dots or is not

connected. Make sure the printhead is connected. If

necessary, call Customer Service to order a new

printhead or printhead kit.

Troubleshooting 11 - 13

770 The print motor is not ready. Call Technical Support.

771 The format specified by the application was not found.

Reload your application and format and try again.

790 The printer is busy. Wait until the printer is idle (not

receiving data or no batch waiting to print) before you

send any packets. This error may occur when you try

to print a test label if the printer is busy.

791 The printer has an error pending. Turn off the printer.

Wait 15 seconds and turn it back on. Resend the

packets.

792 The printer is not initialized. Call Technical Support.

793 The printer job queue is full. Turn off the printer. Wait

15 seconds and turn it back on. Resend the packets.

Hard Printer Failures

When a HARD failure occurs, the printer will display WARNING or

POWER DOWN on the top line of the keypad display.

Record the displayed message and turn off the printer.

If the problem reoccurs when you turn the printer on again, call

Technical Support. If the problem does not reoccur after you turn

your printer on again, see Chapter 5, "Communication Values," to

reset your printer’s SETUP options. Resend your packets.

Printer

Display Description/Action

WARNING

RAM Test Failure RAM check failed on power up.

POWER DOWN

ROM Sum Failure ROM checksum test failed.

POWER DOWN

Timer Failure Timer test failed.

11 - 14 Troubleshooting

Printer

Display Description/Action

POWER DOWN

Intr Test Failure Interrupt test failed.

POWER DOWN

Low System RAM Not enough RAM for system. All formats,

batches, graphics, and SETUP data are lost.

POWER DOWN

Illegal Intr# Illegal interrupt occurred.

POWER DOWN

NMI Received Non-maskable interrupt occurred.

POWER DOWN

Low Appl RAM Not enough RAM for application. All formats,

batches, graphics, and SETUP data are lost.

POWER DOWN

NVRAM Sum Fail RAM checksum test failed.

POWER DOWN

RAM Corrupt Item storage RAM failed. All formats,

batches, graphics, and SETUP data are lost.

If the problem does not reoccur after you turn

your printer on again, see Chapter 5,

"Communication Values," to reset your

printer’s SETUP options. Resend your

packets.

Troubleshooting 11 - 15

11 - 16 Troubleshooting

SPECIFICATIONS A

Printer

Length: 16.5 inches (419 mm)

Width: 10 inches (254 mm)

Height: 9 inches (229 mm)

Weight: 15.5 lb. (7.05 kg)

Shipping Weight: 22 lb. (10 kg)

Power: Domestic: 115 VAC, 80W, .7A, 60 Hz.

International: 230 VAC, 80W, .35A, 50 Hz.

Display: Liquid crystal display with 2 lines

16 characters per line

Printhead: Thermal

at 2.2 inches wide (56 mm / 448 dots)

203 dots/inch (8.0 dots/mm)

Printing method: Thermal transfer (ribbon)

or Thermal direct

Ribbon type: Standard

Specifications A-1

Operating Limits: For Thermal Transfer: 40°F to 95°F (4°C to

35°C)

For Thermal Direct: 40°F to 110°F (4°C to

43°C)

Ribbon widths: 1.26 inches (32.0 mm)

1.57 inches (39.88 mm)

2.10 inches (53.34 mm)

Ribbon length: 308.4 feet (94 meters)

Ribbon storage: 41°F to 95°F (5°C to 35°C). DO NOT leave

ribbons in direct sunlight, high temperatures,

or high humidity.

Print speed: 2 inches (51.0 mm) per second

Max. print image: 2 inches (51.0 mm) by 6 inches (152 mm)

Supplies

Supply types: Thermal transfer or thermal direct

(tags or labels)

Width: Maximum 2.0 inches (51 mm)

Minimum 0.75 inches (19.05 mm)

Length: Maximum 6 inches (152 mm)

Minimum 0.75 inches (19.05 mm)

Supply thickness: Maximum 12 mil

Minimum 6 mil

Roll diameter: Inside diameter: 3 inches (76.2 mm)

Outside diameter: 6.75 inches (171.45 mm)

A-2 Specifications

CHARACTER SETS B

Character Sets

The following lists show the characters available in the fonts for

the 9403 printer.

These samples were printed using the Internal Symbol Set.

Standard Font Reduced Font

Character Sets B-1

Bold Font OCRA-like Font

CG Triumvirate Font

CG Triumvirate Bold Font

B-2 Character Sets

Uppercase Letters

Use Character Mode to enter the offline code.

Char. Online

Code Offline Code Char. Online

Code Offline Code

AA7NN55

BB77 OO555

CC777 PP6

DD8QQ66

EE88 RR666

FF888 SS1

GG9TT11

HH99 UU111

II999 VV2

JJ4WW22

KK44 XX222

L L 444 YY3

MM5ZZ33

Character Sets B-3

Lowercase Letters

These letters are available only in Standard and Reduced fonts.

Char. Online

Code Offline Code Char. Online

Code Offline Code

a a 7777 n n 55555

b b 77777 o o 555555

c c 777777 p p 6666

d d 8888 q q 66666

e e 88888 r r 666666

ff888888 s s 1111

g g 9999 tt11111

h h 99999 u u 111111

i i 999999 v v 2222

j j 4444 w w 22222

k k 44444 x x 222222

l l 444444 y y 333

mm5555 z z 3333

B-4 Character Sets

Currency Symbols

You can enter international currency symbols offline by setting the

default monetary sign to the desired country setting and pressing

the $ key. The $ enters the monetary sign that is currently active.

s /$ enters the secondary sign (for example, ¢ in U.S. currency).

To change the monetary sign, see Chapter 7, "Setting Defaults."

Char. Online

Code Offline

Code Char. Online

Code Offline

Code

$$$ Kr~184 P184

£~178 P178 2~185 P185

¥~179 P179 6~186 P186

1~180 P180 Rs ~187 P187

F~181 P181 3~188 P188

P~182 P182 4~189 P189

¢~155 s $5~190 P190

£~156 P156 ¥ ~191 P191

L. ~183 P183 c~192 P192

Character Sets B-5

Punctuation and Symbols

Char. Online

Code Offline

Code Char. Online

Code Offline

Code

..., , ,

{1{s. . }1}s, ,

[2[s. . . ]2]s , , ,

< < s . . . . > > s , , , ,

((s. . . . . ))s , , , , ,

’ ’ s. . . . . . ""s, , , , , ,

;;s . . . . . . . : : s , , , , , , ,

# # #(spc) (spc) s0

? ? s # / / s00

@ @ s ## * * s000

&&s### + + s0000

!!s#### --s00000

_ _ s##### % % s000000

|1|s###### \2 \s0000000

‘1‘s ####### "~034 P034

^s ######## ~~198 P198

= = (None) _2 ~199 P199

¢s$

1Not available in the OCRA-like and Bold fonts. 2Not available in

the OCRA-like font.

International Characters

These characters are available only in Standard and Reduced

fonts.

B-6 Character Sets

Char. Online

Code Offline

Code Char. Online

Code Offline

Code

Ç~128 P128 Ö~153 P153

ü~129 P129 Ü~154 P154

é~130 P130 ¢ ~155 P155*

â~131 P131 £ ~156 P156*

ä~132 P132 ¥ ~157 P157*

à~133 P133 Pt~158 P158*

å~134 P134 _~159 P159

ç~135 P135 á ~160 P160

ê~136 P136 í~161 P161

ë~137 P137 ó ~162 P162

è~138 P138 ú ~163 P163

ï~139 P139 ñ~164 P164

î~140 P140 Ñ~165 P165

ì~141 P141 ª~166 P166

Ä~142 P142 º~167 P167

Å~143 P143 ¿~168 P168

É~144 P144 7~169 P169

æ~145 P145 ¬~170 P170

Æ~146 P146 ¡~173 P173

ô~147 P147 « ~174 P174

ö~148 P148 » ~175 P175

ò~149 P149 ~~198 P198

*Available in Bold and OCRA-like fonts using Currency codes.

Character Sets B-7

Char. Online

Code Offline

Code Char. Online

Code Offline

Code

û~150 P150 _ ~199 P199

ù~151 P151 Ø~210 P210

ÿ~152 P152 ø~214 P214

1/2 ~171 P171 α~224 P224

1/4 ~172 P172 ß~225 P225

Code 128 Function Codes

Code Function Code

~201 F1

~202 F2

~203 F3

~204 F4

B-8 Character Sets

GLOSSARY

batch Group of tags or labels that contain the same data.

batch separator Extra tag between batches that shows where one batch

ends and the next one begins.

character Letter, number, or symbol.

continuous Feed mode in which the printer prints all the tags in a

batch without stopping.

cursor Underline symbol that shows where you are on the

screen.

data entry keypad 21-key keypad that includes letters and numbers.

digits Numbers only.

drawing Term that appears on the printer to indicate bar code

printing.

enter Type in data from the keypad.

field Area on the supply where data prints.

format Arrangement of fields printed on the supply.

imaging Term that appears on the printer to indicate text printing.

offline Entering data and printing batches by using the printer

alone (without a computer).

online Entering data and printing batches by sending data

from a computer.

printing Term that appears on the printer to indicate graphics

printing.

queue Batches waiting to print (also includes the

batch that is printing).

supplies Tags or labels used for printing.

Monarch 9403Tm Users Manual 9403OHCV

9403TM to the manual 1d1181e7-e4a9-4edc-9d79-6b07af9748f2

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