Motion Cl900 Fws 001 Users Manual Tablet PC User’s Guide

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CL900 Tablet PC
Model FWS-001

User’s Guide

© 2011 Motion Computing, Inc. All rights reserved.
This document contains information protected by
copyright. No part of this document may be
reproduced in any form without written consent from
Motion.
The information in this document is provided “as is”
and is subject to change without notice. Motion is not
liable for errors or omissions in this document.
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Anywhere, and QuickNav are trademarks or registered
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Incorporated.
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Bluetooth SIG, Inc., U.S.A. and licensed to Motion
Computing, Inc.
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Motion Computing, Inc. has made every effort to
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The Motion Computing products and services may be
covered by one or more patent-protected inventions.
Additional patents may also be pending. For more
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www.motioncomputing.com/info/patents.asp.
The end user may access only one operating system
language version.
L'utilisateur final ne peut accéder qu'à une seule
version linguistique du système d'exploitation.
Der Endbenutzer darf nur auf eine Sprachversion des
Betriebssystems zugreifen.
De eindgebruiker heeft slechts toegang tot één
taalversie van het besturingssysteem.
L'utente finale può accedere a una sola lingua del
sistema operativo.
El usuario final sólo podrá acceder a una versión de
idioma del sistema operativo.

Qualcomm, Gobi, and Gobi 3000 are trademarks or
registered trademarks of Qualcomm Incorporated.

Loppukäyttäjä voi käyttää vain yhtä
käyttöjärjestelmän kieliversiota.

SigmaTel is a registered trademark and Universal Jacks
is a trademark of SigmaTel Corporation.

Användaren har endast tillgång till en språkversion av
operativsystemet.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

Slutbrugeren har kun adgang til ét af
operativsystemets sprogversioner.

HDMI, the HDMI logo, and High-Definition Multimedia
Interface are trademarks of HDMI Licensing LLC in the
United States and other countries.

Sluttbruker kan aksessere kun én av
operativsystemets språkversjoner.

Insyde and InsydeH20 are trademarks of Insyde
Software Corporation.

O utilizador final pode alcançar somente uma versão
de língua do sistema de exploração.

End users may not loan, rent, lease, lend, or otherwise
transfer the CDs or DVDs provided for recovery
purposes to another user, except as permitted in the
End User License Agreement for such product.

O usuário final pode acessar apenas uma versão de
idioma do sistema operacional.

Model FWS-001
PN 024-02-0255
Revision A01

Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Optional configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mobile broadband with GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
TPM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CL900 Motion SlateMate™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Overview of the CL900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Left side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CL900 SlateMate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Where to begin with your CL900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 2: Connect to a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 3: Get familiar with your CL900 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Optional setup tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Create a recovery image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Insert the pen battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Attach the pen tether . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
For more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2 Using your CL900 . . . . . . . . . . . . . . . . . . . . . . . .15
Introducing the CL900 desktop and applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the taskbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing Motion tools from Windows notification area . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How multiple-touch works fingers for gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Changing to one-tap open for touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring touch input mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the touch tuning option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjusting touch settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjusting pen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adjusting tablet PC settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Entering text and handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Contents

iii

Opening and closing the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Docking or floating the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering numbers with numbers pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering special keys with the extended keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the handwriting recognition program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Starting Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hiding and showing the Motion QuickNav tool bar . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Stopping Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Accessing Motion QuickNav help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting Motion QuickNav options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Motion QuickNav tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the cameras with Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the web camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Taking photos with Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Editing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Switching cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Locating Motion QuickNav output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjusting the display brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rotating the display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Enabling or disabling automatic rotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting up an external display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setting up speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using dictation and voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the magnetic stripe reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the barcode scanner (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Barcode scanner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Supported barcode types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Checking tablet battery power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Battery and power management tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting up user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Creating a system image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Restoring your system image from Windows Control Panel . . . . . . . . . . . . . . . . . . . 51
Restoring your system image if you can’t start Windows 7 . . . . . . . . . . . . . . . . . . . . 52
Restoring your system without a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 3 Caring for your CL900. . . . . . . . . . . . . . . . . . . .55
General care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Caring for the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

iv

Contents

Traveling with your CL900 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 4 Troubleshooting and FAQs. . . . . . . . . . . . . . .59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Display problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Touch or pen problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Ports and connectors problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Network problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Audio problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Motion QuickNav problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Frequently asked questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Contents

v

vi

Contents

Getting Started

1

The Motion Computing® CL900 Tablet PC is a durable, powerfully equipped tablet
developed and built for mobile business. Enterprise-ready, the CL900 offers a blend of
performance, integrated features and mobility. The lightweight CL900 helps users work
faster and more effectively; it provides the capabilities, applications and ergonomic easeof-use that mobile workers need to be more productive in today’s decentralized work
environments.

Product specifications
This is a list of the main features of the CL900 Tablet PC.

• Intel® Atom™ processor Z670 running Windows® 7 Professional
• 1 or 2 GB 800MHz DDR2 memory*
• 30 or 62 GB solid-state drive (SSD)
• 10.1" touchscreen display (LED BL, 1376x768) with Corning® Gorilla® Glass
•

Wi-Fi, Bluetooth, and optional mobile broadband with GPS* (Gobi™)

• Multi-touch input by finger and pen
• Mono speaker and dual array microphones
• front-facing 1.3 MP web camera and rear-facing 3.0 MP documentation camera
• USB, SD slot, 3.5mm audio input/output jack and Micro-HDMI® video port
• Dock connector
• Built-in lithium-Ion battery (up to 8 hours per battery charge)
• Optional Trusted Platform Module* (TPM) for hardware-based security (Infineon)
* Optional features are available when you purchase the CL900.

Chapter 1 Getting Started

1

Optional configurations
This section describes the optional CL900 configurations.

Mobile broadband with GPS
You can choose to purchase a CL900 Tablet PC with the optional mobile broadband with
GPS module. When installed, the module provides:

• Worldwide mobile broadband support
• Worldwide global positioning (GPS) support
Motion Connection Manager is an application that you use to manage your mobile
broadband and GPS network connections. For information on setting up mobile
broadband, see “Set up mobile broadband with GPS” on page 9.
The GPS receiver uses satellites to determine the current location, altitude, heading and
horizontal velocity of the CL900. You can use it with your preferred mapping applications to
find your current and desired locations.

TPM Security
The CL900 Tablet PC can be purchased with the optional Trusted Platform Module (TPM),
which is an embedded security chip that protects the hard drive and guards against
unauthorized access to data. TPM can generate and store passwords, encryption keys and
digital certificates.
TPM is used by enterprise-level software applications to implement advanced security
features such as:

• User and device authentication
• Full disk data encryption
• Restricted network access
System administrators typically configure TPM, which entails enabling TPM in the BIOS and
configuring the accompanying security software provided by the TPM manufacturer,
Infineon.

CL900 Motion SlateMate™
If you purchased the CL900 Tablet PC with the productivity module, Motion® CL900
SlateMate,™ the tablet comes with an integrated Magnetic Stripe Reader (MSR) and Barcode
Scanner (BCS). This allows the CL900 to become a mobile point-of-sale and data acquisition
tool.

2 Chapter 1 Getting Started

Optional configurations

Overview of the CL900
The following illustrations show the buttons, slots and ports on the CL900 Tablet PC.

Top view
The speaker and microphones are located on the top edge of the CL900.
speaker

microphones

CL900 top view

Speaker

Listen to audio warnings, videos, music and other multimedia applications.

Microphones

Use voice commands, record audio and dictate notes with
the two liquid-resistant array microphones without the
need for an external microphone. For more information,
see “Using speech recognition” on page 42.

NOTE: In addition to the built-in speaker and microphones, you can plug external headsets in the
audio in/out jack.

Bottom view
A dock connector on the bottom edge of the tablet enables you to connect with a docking
station.
dock connector

CL900 bottom view
Dock connector

Chapter 1 Getting Started

Connect CL900 to a CL-Series docking station.

Overview of the CL900 3

Front view
The front of CL900 consists of a capacitive touchscreen display, web camera and battery
gauge.
web camera

battery gauge

touchscreen
display
ambient light sensor

CL900 front view
Web camera

Interact with people online, stream video or capture color
images with a 1.3 MP web camera. See “Using the cameras
with Motion QuickNav” on page 30.

Battery gauge

Monitor battery status. When running on battery, LED
lights on the front show the current level of battery charge.
See “Checking tablet battery power” on page 46.

Touchscreen display

Use your finger or pen to access all the functions of the
CL900 on the 10.1” display.

Ambient light
sensor

Measures background light and can automatically adjust
the brightness of the display.

4 Chapter 1 Getting Started

Overview of the CL900

Back view
The documentation camera is located on the back of the CL900.
documentation
camera

CL900 back view

Documentation
camera

Take photos or video with this 3.0 MP, auto-focus camera. It
produces pictures in JPG format with a resolution up to
2048 x 1536 pixels. See “Using the cameras with Motion
QuickNav” on page 30.

Right side view
The pen is stored in a storage drawer on the right side of the CL900. (You may have
purchased a CL900 without a drawer.)

pen tether
attach point

pen
release
button

pen storage
drawer

CL900 right view

Chapter 1 Getting Started

Pen tether attach
point

Loop a pen tether through this attach point to
keep your pen with the tablet. A tether is packaged
with each pen. See “Attach the pen tether” on
page 12.

Pen release button

Press to open the pen storage drawer.

Pen storage drawer

Store the pen when not in use, pen tip down.

Overview of the CL900 5

Left side view
Most of the CL900 connectors and slots appear on the left side of the tablet. The ports are
protected by a cover which is not shown in the picture below.

port
cover
power
button

fan
vent

SIM
card
slot

battery
gauge
button
security
button

Micro- audio
HDMI in/out
jack
port

SD card
slot

power
adapter
USB
port

CL900 left side view

6 Chapter 1 Getting Started

Power button

Press to turn on and to put the CL900 Tablet PC to
sleep.

Fan vent

Cooling unit.

Security button

Press to lock and unlock the CL900. Equivalent to
pressing Ctrl+Alt+Delete on a keyboard.

Battery gauge
button

Check remaining battery power. Press the button to
view battery gauge LED lights on the front, the number
of lights indicates the current level of battery charge.
See “Checking tablet battery power” on page 46.

Port cover

Rubberized cover that protects the ports.

SD card slot

Secure Digital (SD) memory card slot.

SIM card slot

For some mobile broadband networks. If required, your
cellular network carrier provides the SIM card.

Micro-HDMI port

Connect digital audio/video devices such as an external
digital monitor. The Micro-HDMI (Type D) supports up
to 1080p @ 60Hz.

Audio in/out jack

Connect headphones, speakers or any other audio
device compatible with a 3.5mm jack.

USB 2.0 port

Connect a USB device such as a mouse, digital camera,
printer or external storage device.

Power adapter port

Connect the power adapter.

Overview of the CL900

Pen
CL900 supports touch with a pen as well as your finger. You may find the pen handy when
you want to write a quick email or take notes. The pen is particularly effective for precise
data entry and navigation.
The pen is a battery-powered electronic digitizer with a pressure-sensitive tip and function
button. When pressed, the function button displays a right-click context menu. The pen
comes with a AAAA battery and pen tether.
tip

function button

battery compartment

CL900 pen
If your CL900 did not come with a pen, you can purchase one from the Motion Computing
Accessories page. For more information on using the pen, see “Using touch” on page 19.
NOTE: The CL900 pen is officially called the CL900 Digitizer Pen on the Motion Computing website.
For simplicity, this book refers to it simply as the CL900 pen or pen.

CL900 SlateMate
CL900 SlateMate is a productivity module integrated with the CL900. The first configuration
available contains a magnetic stripe reader (MSR) and barcode scanner (BCS).
barcode scanner lens
magnetic
stripe
reader
status lights
barcode
scanner
button

CL900 SlateMate with Magnetic Stripe Reader and Barcode Scanner

Chapter 1 Getting Started

Overview of the CL900 7

Where to begin with your CL900
Here are some steps you can follow to power up and get familiar with your CL900 Tablet PC.

Step 1: Power up the tablet
1. Pull out the port door located at the bottom of the left side of the CL900 to expose the
AC adapter port and plug in the AC adapter.

power button

battery gauge
CTRL+ALT+DEL

power
adapter port

Powering up the CL900
2. Plug the power cord into an outlet.

• The battery gauge turns amber to indicate that the battery is charging.
• Keep the tablet on AC power until the battery is fully charged.
3. Press and release the power button
it on.

located on the top left side of the CL900 to turn

4. Follow the on-screen instructions to set up your user account and install Windows 7.

Step 2: Connect to a wireless network
The CL900 comes with built-in Wi-Fi and Bluetooth. Your tablet may also be equipped with
mobile broadband for accessing the Internet.
To set up available wireless networks:

• Enable wireless from the Motion Dashboard
• Set up Wi-Fi
• Set up mobile broadband with GPS
• Set up Bluetooth

Enable wireless from the Motion Dashboard
The first task when setting up wireless is to enable the wireless network adapters from the
Motion Dashboard. The Dashboard is a Motion Computing application for configuring your
CL900 Tablet PC.

8 Chapter 1 Getting Started

Where to begin with your CL900

To enable wireless adapters
1. Open the Motion Dashboard. From the Windows task bar, tap the Motion Dashboard
icon

.

2. Tap Wireless.
3. Tap the check boxes next to all wireless networks you intend to use:

• Enable Bluetooth Internal Wireless
• Enable 802.11 Internal Wireless
• Enable Mobile Broadband with GPS (If this option is not listed, your CL900 does not
have mobile broadband capabilities.)
NOTE: To extend battery life, enable only the wireless devices that you will be using.

Set up Wi-Fi
Connect to the Internet and other computers wirelessly over Wi-Fi.
To set up Wi-Fi
1. Enable Wi-Fi from the Motion Dashboard.
2. From the notification area, tap the wireless network icon

.

3. Tap the desired wireless network from the list of available networks.

Set up mobile broadband with GPS
If you purchased your CL900 with the optional mobile broadband module, you can connect
to high-speed cellular networks worldwide. With the mobile broadband module and a data
plan from one of several cellular network providers, you have full Internet access.
To set up mobile broadband
1. Enable mobile broadband from the Motion Dashboard.
2. Start the Motion Connection Manager. From the Start menu, select All Programs >
Motion Computing > Motion CM.
3. Tap the help icon

and select the help topic, Setting up mobile broadband.

4. Follow the instructions to set up a network profile and connect to the mobile broadband
network.
NOTE: Before you can connect to a mobile broadband network, you must have an active account
with a cellular network provider. Some providers require a SIM card for mobile broadband
access; if you are not sure whether you need one, contact your mobile broadband provider.

Chapter 1 Getting Started

Where to begin with your CL900 9

Set up Bluetooth
The CL900 has a built-in Bluetooth adapter which provides short-range wireless
connectivity with other Bluetooth enabled devices.
To set up Bluetooth
1. Enable Bluetooth from the Motion Dashboard.
2. Add a Bluetooth device:
a. From the notification area, tap the Bluetooth icon

and select Add a Device.

b. Make sure the device is discoverable according to Bluetooth device manufacturer’s
instructions. When a Bluetooth device is discoverable, it is visible to other Bluetooth
devices within range.
c. Select the desired Bluetooth device from the list of available devices.
d. Follow the on-screen instructions to complete the procedure.
3. Make the CL900 discoverable (visible) to other Bluetooth devices:
a. From the notification area, tap the Bluetooth icon

and select Open settings.

b. On the Options tab, select Allow Bluetooth devices to find this computer.

Step 3: Get familiar with your CL900 Tablet PC
Once you’ve set up your CL900, take a few minutes to get familiar with your tablet.

• Use Motion Computing tools to customize your tablet according to your work style. See
“Using the Motion Dashboard” on page 16.

• Open the writing pad and provide handwriting samples to improve handwriting
recognition. See “Entering text and handwriting recognition” on page 24.

• Take photos or use the web camera. See “Using the cameras with Motion QuickNav” on
page 30.

• Set up speech recognition. See “Using speech recognition” on page 42.

Step 4: When you take a break
When you go away from your tablet for a while, you can lock it to avoid others from
accessing it and put it in sleep or hibernate mode to save power.

10 Chapter 1 Getting Started

Where to begin with your CL900

Lock and unlock the tablet
To lock the tablet, either

• Press and the security button

on the left side of the tablet.

• If a keyboard is attached, enter Ctrl+Alt+Delete.
To unlock the tablet

• Press the security button

or Ctrl+Alt+Delete again.

Sleep mode
Place your tablet in sleep mode when you go away for a short period of time. Sleep mode
conserves battery power while you are away and when you return, your desktop is the same
as you left it. Sleep is sometimes called “stand-by.”
To put the tablet in sleep mode

• Save your files.
• Press and release the power button

.

Note: While in sleep mode, the power button flashes green.
To wake up the tablet from sleep mode

• Press and release the power button

.

The tablet quickly resumes activity and your desktop is the same as you left it.

Hibernate mode
If you intend to leave your tablet for several hours or more, you can put the tablet in
hibernate mode. Like sleep, when you return from hibernate, your desktop is the same as
you left it.
It takes longer to start up from hibernate mode than sleep, but it consumes very little
power, saves data to disk beforehand, and is still faster than starting your tablet after
shutting it down.
To put the tablet in hibernate mode

• From the Start menu, tap the arrow next to Shut down and select Hibernate.

hibernate

Hibernate from the Start menu

Chapter 1 Getting Started

Where to begin with your CL900 11

For more information on power options, see “Changing how the power button functions”
on page 49.

Optional setup tasks
Here are some other tasks you may want to do when you start out with your CL900.

Create a recovery image
Once you have set up your CL900 the way you like it, including installing your applications,
create a system image on an external USB drive. This is a safety measure in the unfortunate
event that your system stops working.
A system image is an exact copy of a drive and includes Windows 7, your system settings,
programs, and files. For more information, see “Creating a system image” on page 51.

Insert the pen battery
The pen comes in a separate package with a AAAA battery and pen tether.
To insert the pen battery
1. Unscrew the pen cap.
2. With the plus side of the battery towards the pen tip, insert the battery in the cavity of
the pen.

Pen and battery
3. Screw the pen cap in place.
NOTE: The tablet displays a low-battery warning when the pen battery has less than 20%
remaining.

Attach the pen tether
The CL900 pen comes with a tether so that you can attach the pen to your tablet or docking
station to avoid misplacing it. The tether is essentially a string with loops at each end.
To attach the pen tether
1. Slip one end of the tether through the hole at the end of the pen, then pull the pen
through the loop until it is tight.
2. Slip the other end of the tether through the attach point on the CL900 then pull the pen
through the loop until it is tight.

12 Chapter 1 Getting Started

Optional setup tasks

TIP:

You may find it helpful to use a small screw driver or something similar to assist threading
the loop through the tight space of the tether attach point.
You can purchase pens from the Motion Computing Accessories page.

Connect the tablet to a docking station
The CL900 docking station is a separate accessory that you can purchase from the Motion
Computing Accessories page. The docking station has:

• Three USB ports to connect a keyboard, mouse, or other USB devices
• An Ethernet port to connect to a local network
• A pen tether attach point
To connect the tablet to a docking station
1. Connect the AC adapter to the port on the back of the docking station.
2. If desired, connect a mouse and or keyboard to USB ports on the back of the docking
station.
3. With the front of the dock facing you and holding the tablet upright, slip the tablet into
the dock.
TIP:

You will know if the tablet is seeded properly if the battery gauge located on the left side of
the tablet lights up.

Connect the tablet to a display monitor
Connect a display monitor directly to the CL900 tablet itself using the Micro-HDMI port
(located on the left side of the tablet) with an appropriate connector, such as a DVI-HDMI
adapter.
To set up an external monitor
1. Connect the monitor cable from the external monitor into the Micro-HDMI port on the
CL900.
2. Plug in the external monitor and turn it on.
3. If necessary, install software and drivers for the monitor. See the manufacturer’s
documentation for more information.
After connecting the monitor, set up the external display from the Motion Dashboard as
described in “Setting up an external display” on page 40.

Chapter 1 Getting Started

Optional setup tasks 13

For more information
This User’s Guide introduces the full set of CL900 features and provides instructions for
common tasks you’ll perform. The rest of this book is organized as follows:

• Chapter 2 Using your CL900—Provides instructions for basic CL900 tasks including
how to customize your tablet to fit the way you work using Motion Dashboard, how to
use the cameras, how to set up speech recognition and more.

• Chapter 3 Caring for your CL900—Provides suggestions for keeping your tablet in
great shape.

• Chapter Troubleshooting and FAQs—Provides answers to common issues you may
encounter as you begin to use your CL900. Also includes FAQs.
The Getting Started document located on the desktop provides a number of quick tips to
using the tablet.
You will find other useful information on our website:

• Tablet PC Tips & Tricks
• Motion Computing Support
• Free online training videos
• Knowledge Base
• CL900 accessories
NOTE: This guide is available in French, German, Spanish and Portuguese from the web site.

14 Chapter 1 Getting Started

For more information

2

Using your CL900

This chapter provides information about performing common tablet tasks such as
finetuning touch and changing tablet settings.

Introducing the CL900 desktop and applications
When you start up the CL900 for the first time, the desktop looks like the following picture
where Motion Computing applications appear in the taskbar and notification area.

Getting Started
document

taskbar

notification area

Motion Computing desktop and applications

Chapter 2 Using your CL900

15

The Motion Computing applications are described below.

Motion Getting
Started

Document that contains tips for starting out with the
CL900 Tablet PC.

Motion Dashboard

Motion application for changing tablet settings. See
“Using the Motion Dashboard” on page 16.

Motion Quicknav

User interface designed for touch devices. You can use
this to access the web and documentation cameras. See
“Using the cameras with Motion QuickNav” on page 30.

EXOPC™

Third-party user interface designed for touch devices. Tap
the EXOPC icon to open a user interface which you may
find convenient for touch interaction and for accessing
websites and web applications. (You can get new
applications from the EXOStore.) For more information,
tap the help icon in the EXOPC user interface or go to
www.exopc.com.

Changing the taskbar
You may find it convenient to place the Windows taskbar on the left edge of the
touchscreen display.
To place the taskbar on the left edge of the screen
1. Press and hold the Start menu icon and tap Properties.
2. Tap the Taskbar tab.
3. Make sure that Lock the taskbar is checked.
4. Under Taskbar location on screen, select Left.
5. Tap OK.
TIP:

As an option, you can hide the taskbar altogether; it reappears when you tap the area. From
the Taskbar tab, tap the Auto-hide the task bar check box.

Using the Motion Dashboard
The Motion Dashboard provides a convenient way to change common tablet-related
settings.
To open Motion Dashboard

• From the Windows task bar, tap the Motion Dashboard icon

16 Chapter 2 Using your CL900

.

Using the Motion Dashboard

Motion Dashboard is organized into categories, which are listed on the left of the
Dashboard. Tap a category to display its settings. In this illustration, Motion Dashboard is
open to Display settings.

Motion Dashboard
The following table lists some of the tasks you can perform using the Motion Dashboard.
NOTE: This is a partial list of tasks that you can perform with Motion Dashboard.
Some of these tasks are described in this chapter; all tasks are described in
Motion Dashboard by tapping the help icon

Chapter 2 Using your CL900

.

Using the Motion Dashboard 17

Dashboard Category

Task

Display

•
•
•
•
•

Rotate the display orientation
Adjust the brightness of the display
Set advanced graphic properties
Set up an external display
Dim the display automatically

Audio

•
•
•
•

Adjust speaker and microphone volume
Adjust advanced audio settings
Suppress background noise
Balance speakers

Pen & Tablet

• Configure touch to use touch only, pen only or both
simultaneously
• Adjust touch to left-handed setting
• Adjust sensitivity to flicks and gestures
• Use the pen function button for erasing digital ink instead
of performing the right-click action
• Personalize your handwriting so that it can be recognized
more accurately

Wireless

• Enable and disable Bluetooth, 802.11 Wi-Fi, and mobile
broadband
• Choose to have wireless disabled on Start Up (it is enabled
by default)
• Adjust 802.11 Wi-Fi and Bluetooth properties

Power

• Dim the display to save power
• Select a power plan
• Change what the power button does when pressed: sleep,
hibernate or shut down

Accessing Motion tools from Windows notification area
For convenience, you can access common Motion tools from the Windows notification area.
NOTE: Initially, the Motion icons do not appear in the notification area. Tap the arrow to view more
icons. Tap Customize to have the icons appear in the notification area.

arrow

Motion
utilities

Motion
QuickNav

power indicator

Motion icons in the notification area

18 Chapter 2 Using your CL900

Accessing Motion tools from Windows notification area

Tap the Motion icon

to display:

• Battery Health—Shows the current battery charge level.
• Motion Dashboard—Opens the Motion Dashboard.
• Options—Lists options you can set:
– Show Hard Drive Activity—When selected, the Motion icon blinks when there is
hard drive activity.
– Automatic Display Rotation—When selected, the CL900 automatically changes the
viewing orientation (landscape to portrait or vice versa) when the tablet is physically
rotated.

Using touch
With the CL900, you can use either your finger, a pen or both to interact with the
touchscreen display. While it’s convenient to use your finger most of the time, a pen allows
you more precise control for editing a document or drawing graphics among other things.
With touchscreen displays, you use your finger or pen as you would use a mouse. For
example, tapping twice is the same as double-clicking a mouse. Tap and holding is the
same as right-clicking a mouse to open context-sensitive menus.
Here are some common ways to perform tasks on a touchscreen:

• Tap—Select something
• Press and hold—Open a menu of options. This is equivalent to right-clicking a mouse to
display the right-click menu.
Note: Press and hold your finger until a circle appears then lift your finger to display the
menu.

• Double-tap—Perform a double-click action
• Tap and drag—Drag and drop
• Pinch fingers together—Zoom in
• Spread fingers apart—Zoom out
• Flick—Scroll through a list or move quickly
• Press and hold the pen’s function button (equivalent to a right-click on a mouse)—
Open a context-sensitive menu
NOTE: If the tablet does not respond when you tap with your finger, try using more area of your
fingertip. Unlike other types of touchscreens, the CL900 capacitive touchscreen does not
respond to other input. For example, you can’t tap it with another object such as a credit
card or when wearing gloves.

Chapter 2 Using your CL900

Using touch 19

How multiple-touch works fingers for gestures
The CL900 touchscreen display supports multi-touch which allows you to directly
manipulate items on-screen, for example to navigate websites and view photos. For
example, you can use your fingers to scroll through lists, zoom in and out, rotate, and so on.
A quick way to learn touch is to try out the EXOPC user interface that comes with the CL900.
From the taskbar, tap the EXOPC icon
available.

and choose any of the free applications

Changing to one-tap open for touch
With touch, you may want to change how you select and open items. By default, Windows
folders are set up so that you tap once to select an item and double-tap to open it. For
touchscreen displays, you can change the behavior to point to select an item and open an
item with one tap instead of two.
To change folder options
1. From the Windows Control Panel, tap Appearance and Personalization, Folder
Options, then tap Specify single- or double-click to open.
2. Under Click items as follows, tap Single-click to open an item (point to select).
For more information, open Windows Help and search for “folder options.”

Configuring touch input mode
You can determine how touch input is configured by setting the input mode. You can use:

• Your finger only; no pen input is detected.
• The pen only; no finger input is detected.
• Both your finger and a pen.
• Switch between touch and pen input, in which case you double-tap to switch to touch
input. This is useful to avoid the tablet from responding to unintentional touch input.
To configure touch settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Touch Settings.
4. From the Digitizer Options tab, under Input Mode tap the desired mode.
NOTE: When you tap Pen & Tablet Touch Settings, it opens a panel titled N-trig DuoSense
Digitizer Settings. N-trig makes the CL900 digitizer pen and the digitizer software that
detects your finger or pen input and converts it to digital input.

20 Chapter 2 Using your CL900

Using touch

Using the touch tuning option
If you find that the touchscreen doesn’t respond as you expect, or if the tablet starts to
respond to unintentional touch input, you can finetune touch by resetting the touch system
to its optimal state by selecting the touch tuning option from Pen & Tablet.
To use the touch tuning option
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Touch Settings.
4. From the Digitizer Options tab, under Touch Tuning tap Start and wait for the
program to complete.
NOTE: Do not touch the screen during the tuning process.

Adjusting touch settings
You can adjust how your finger movements are interpreted in many ways. For example, you
can:

• Adjust how quickly the tablet responds when you double-tap your finger
• Adjust how quickly the tablet responds when you press and hold your finger
• Show the touch pointer when interacting with items on the screen
• Change the touch pointer location, which can be helpful if you are left-handed
•

Enable or disable multi-touch gestures and inkings

• Change the location of menus to appear to the right of your hand, which is helpful if you
are left-handed
To change touch settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Pen & Input Devices.
4. Tap the Touch tab.
5. To enable Touch, tap Use your finger as an input device.
6. To enable multi-touch gestures, tap Enable multi-touch gestures and inking.
7. To adjust the Double-tap action, under Touch action, tap Double-tap then tap
Settings. Move the slider to make your adjustments.
8. To adjust the Press and hold action, under Touch action, tap Press and hold then tap
Settings. Move the slider to make your adjustments.
9. To display the touch pointer on the screen, tap Show the touch pointer.

Chapter 2 Using your CL900

Using touch 21

10.To change what the touch pointer looks like or where it’s positioned, tap Advanced
Options.
To change the location of menus for left-handed users
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Tablet PC Settings.
4. Tap the Other tab and tap Left-Handed.

Adjusting pen settings
If the pen doesn’t respond as accurately as you would like, you can make adjustments. For
example, you can:

• Use the button on the pen to perform the right-quick action or act as an eraser
• Adjust how quickly the tablet responds when you double-tap the pen
• Adjust how quickly the tablet responds when you press and hold the pen
To change pen settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Pen & Input Devices.
4. Tap the Pen Options tab.
5. To adjust the speed and spacial tolerance of the Double-tap action, under Pen action,
tap Double-tap then tap Settings. Move the slider to make your adjustments.
6. To adjust the speed and duration of the Press and hold action, under Pen action, tap
Press and hold then tap Settings. Move the slider to make your adjustments.
7. To enable the function button on the pen, tap Use the pen button as a right-click
equivalent.
NOTE: Pen & Input Devices contains the Use the top of the pen to erase ink option, which does
not apply to the CL900 digitizer pen. Instead, you can set the pen’s function button to act as
an eraser.
To use the pen function button as an eraser
1. Tap Pen & Tablet.
2. Tap Touch Settings.
3. Tap the Pen tab.
4. Under Pen button, tap Eraser.

22 Chapter 2 Using your CL900

Using touch

Adjusting tablet PC settings
From Tablet PC Settings, you can change from right-handed to left-handed use.
To change hand orientation
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Tablet PC Settings.
4. Tap the Other tab and make your desired change.
The Tablet PC Settings Display tab has a Calibrate option. This does not apply to the
CL900. Instead, if touch input does not behave as expected, you can tune touch as
described in “Using the touch tuning option” on page 21.
The Configure your pen and touch displays option on the Tablet PC Settings Display
tab is useful for assigning touch to the appropriate display when one or more displays are
connected to the tablet. By default, Windows 7 assumes that an external display is for touch
input. To change this, run Setup from Tablet PC Settings to assign touch to your tablet
display. If you have multiple external monitors, run Setup to assign touch to the correct
display.
NOTE: A keyboard must be connected to the tablet to perform this procedure.
To assign touch to the desired display
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Tablet PC Settings.
4. Tap the Display tab.
5. Tap Setup next to “Configure your pen and touch displays.”
6. Tap Touch Input.
7. Press the Enter key until you see the instructions appear on the display that you want to
use for touch input.
8. Follow the on-screen instructions.
9. Press Esc to end the process.

Chapter 2 Using your CL900

Using touch 23

Entering text and handwriting recognition
You can enter text by either tapping characters on an on-screen keyboard or writing on a
virtual note pad. When you write on the writing pad, your handwriting converts to digital
ink. “Digital inking” refers to the process of converting your handwriting to text. In the
following picture of the writing pad, someone started writing Motion Computing and
“Motion” has already been converted into digital ink.
keyboard icon

writing pad icon

video demonstrations of writing tips

writing pad

Input panel open to the writing pad
TIP:

Tap the icons at the top of the input panel to view videos on making editing gestures. To
hide the video tips, tap the icon on the right.
By tapping the keyboard icon at the top of the pad, the input panel opens to the on-screen
keyboard.
Here’s the input panel open to the on-screen keyboard. Tap the Tools menu for more input
panel options and for viewing Help Topics.
tools

help

Input panel open to the on-screen keyboard
TIP:

Resize the keyboard panel by dragging the handle at the bottom right of the keyboard.

TIP:

Use the Ctrl, Alt, Fn, Del and Bksp keys as you do on a normal keyboard.

24 Chapter 2 Using your CL900

Entering text and handwriting recognition

Opening and closing the input panel
The tablet PC input panel often opens automatically when you tap in a text field. You can
also tap the tab located on the left side of the screen to expand the input panel.
To open the input panel either

• Tap at the place you want to enter text, such as in a text box. Then tap the input panel
icon

.

• Tap the input panel tab on the left edge of the screen

.

To close the input panel

• Tap the close button

at the top-right. The input panel slides back to the edge of

the screen.

Docking or floating the input panel
By default, the input panel is floating and you can move it anywhere on the screen by
placing your finger or pen on the title bar and dragging it.
If you prefer, you can dock the input panel so that, when it is open, it always appears at the
same location, either at the top or bottom of the screen.
To dock or undock the input panel

• At the top of the input panel, tap Tools.
• Select Docking.
• Select either Dock at the top of the screen, Dock at the bottom of the screen or Float.
TIP:

If you're left-handed, you might want to move the input panel to the right edge of the
screen to make it easier to use.

Entering numbers with numbers pad
If you find yourself typing a lot of numbers, use the numbers pad.
To open the numbers pad

• Tap the Num key at the bottom of the writing pad.

Numbers pad

Chapter 2 Using your CL900

Entering text and handwriting recognition 25

Entering special keys with the extended keyboard
You can enter special keys using the on-screen expanded keyboard. Special keys include:

• Home, End, Insert keys
• Page up, Page down keys
• Print screen key
• Pause key
• Scroll lock key
To open the expanded keyboard

• Tap the Tools key at the top of the input panel and choose Show Expanded Keyboard.
special keys

tools

Expanded keyboard

Using the handwriting recognition program
The more you write, the quicker your handwriting is recognized because the tablet has an
automatic learning tool that collects data about the words you use and how you write
them. This data is stored under your user profile.
As a option, you can use the handwriting recognition application to train the tablet to
recognize your handwriting style. You supply handwriting samples when prompted.
To start the handwriting recognition program
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Pen & Input Devices.
4. Tap Handwriting and follow the on-screen instructions.
TIP:

If you inherit your CL900 from another user, you can reset automatic learning.
To reset handwriting automatic learning
1. Open Motion Dashboard.
2. Tap Pen & Tablet.

26 Chapter 2 Using your CL900

Entering text and handwriting recognition

3. Tap Pen & Input Devices.
4. Tap Handwriting.
5. Tap Don’t use automatic learning. The current handwriting profile is deleted.
6. Tap Use automatic learning to begin collecting handwriting data again.
NOTE: You can find other handwriting applications at the Motion Computing Store.

Using Motion QuickNav
Motion QuickNav is a user interface application designed specifically for touch. You can use
Motion QuickNav to:

• Take photos and insert them directly into your documents or email. For details on using
the photo camera, see “Taking photos with Motion QuickNav” on page 31.

• Hold video chats with the web camera. For details, see “Using the web camera” on
page 31.

• Record video clips. For details, see “Using the Motion QuickNav tools” on page 29.
• If you have the GPS module, you can acquire GPS locations and insert them in your
documents, excel sheets or tag photos (called a geo tag). You can also get driving
instructions and other online services such as getting local fuel prices.

• Record or play back voice notes. For details, see “Using the Motion QuickNav tools” on
page 29.

• Read barcodes using the camera. For details, see “Using the Motion QuickNav tools” on
page 29.
In addition, Motion QuickNav includes an on-screen keyboard and a numeric pad. You may
prefer to use them rather than the tablet PC input panel (as described in “Entering text and
handwriting recognition” on page 24.)
NOTE: To use GPS with Motion QuickNav, your CL900 must have the mobile broadband module
installed and set up and GPS must be running. For more information, see “Mobile
broadband with GPS” on page 2.

Starting Motion QuickNav
To start Motion QuickNav
1. Tap the Motion QuickNav icon

Chapter 2 Using your CL900

from the taskbar.

Using Motion QuickNav 27

The Motion QuickNav keyboard appears at the bottom of your desktop.

Motion QuickNav
tool bar icon

Motion QuickNav keyboard
NOTE: As Motion QuickNav starts up, the screen displays “Motion QuickNav powered by Dial Keys.”
Dial Keys is the vendor that created Motion QuickNav for Motion Computing.
2. Tap the Motion QuickNav tool bar icon
to open the Motion QuickNav tool bar.

located on the bottom left of the keyboard

photo and web camera

video camera
GPS locator
voice recorder

barcode scanner
user mode
folder mode
number pad
on-screen keyboard

Motion QuickNav tool bar

28 Chapter 2 Using your CL900

Using Motion QuickNav

Hiding and showing the Motion QuickNav tool bar
While Motion QuickNav is running, the Motion QuickNav tool bar appears on the right side
of the desktop. You can hide the tool bar from view and show it only when you want to use
it.
To hide and show the Motion QuickNav tool bar

• From the notification area, tap the Motion QuickNav icon
• To show the tool bar, tap the Motion QuickNav icon

.

again.

Stopping Motion QuickNav
When you are finished using Motion QuickNav, stop the application from the notification
area.
To stop Motion QuickNav
1. From the notification area, tap and hold the Motion QuickNav icon

.

2. Tap Exit.

Accessing Motion QuickNav help
For more details on using Motion QuickNav, view Motion QuickNav help.
To view Motion QuickNav help
1. From the notification area, tap and hold the Motion QuickNav icon

.

2. Tap Help.

Setting Motion QuickNav options
You can change some Motion QuickNav settings from the navigation area. Tap and hold the
Motion QuickNav icon
Motion QuickNav help.

to open the Options menu. For information on these options, see

Using the Motion QuickNav tools
This section provides a brief introduction to the tools available with Motion QuickNav. The
next section describe how to use Motion QuickNav to operate the photo camera and web
camera in greater detail.
To use the barcode scanner from Motion QuickNav
1. Open the Motion QuickNav tool bar then tap the barcode icon
barcode scanner.

Chapter 2 Using your CL900

to open the

Using Motion QuickNav 29

2. Tap the Options icon

to set up the scanner. You can choose to

• Set the type of barcode the scanner recognizes. For best performance, disable the
codes you do not need.

•

Use the front- or rear-facing camera to scan the codes.

• Change the resolution. Use a higher the resolution to improve accuracy; use a lower
resolution to improve performance.
To use the Motion QuickNav voice recorder
1. Open the Motion QuickNav tool bar then tap the voice recorder icon

.

2. You can choose to

• Send a voice message by email
• Create a voice journal and add voice messages to it
• Add a voice note to an active application
3. Tap the Options icon
to set up which device to use for recording or playback or to
change the location of your voice journal.
Note: For another way to use speech, see “Using speech recognition” on page 42.
To use the Motion QuickNav video recorder
1. Open the Motion QuickNav tool bar then tap the video recorder icon

.

2. Tap the appropriate icons to start, pause, save or cancel a recording.
3. Tap the Options icon
to set the video quality, which device to use for recording or
playback or to change the folder where your videos are stored.

Using the cameras with Motion QuickNav
Your CL900 comes equipped with two built-in cameras:

• Front-facing web camera—a 1.3 MP camera that supports streaming video.
• Rear-facing documentation camera—a 3.0 MP JPEG format camera with a maximum
resolution of 2048x1536 pixels, which supports taking photos and capturing video.
The cameras can work with any application that uses a camera, such as Skype, Instant
Messenger, Windows Live or Windows Movie Maker.
The Motion QuickNav application that comes free with the CL900 is one way you can use
the camera.

30 Chapter 2 Using your CL900

Using the cameras with Motion QuickNav

Using the web camera
You can use the web camera with a variety of applications and some applications can make
use of both cameras. For example, Skype can detect the front and rear cameras and allow
you to switch between them during a video conference.
Motion QuickNav is the web camera application that comes free with the CL900.
To start the web camera with Motion QuickNav
1. Open the Motion QuickNav tool bar then tap the camera icon
viewfinder.

to open the

If you are not in view, you need to change Motion QuickNav to use the web camera.
2. To set Motion QuickNav to use the web camera, tap the Options icon
the viewfinder.

at the top of

3. From the Camera Options menu, Camera tab, Source, select USB 1.3 web camera:

web camera

Taking photos with Motion QuickNav
The Motion QuickNav camera tool is designed to use the rear documentation camera to
take photos that you can:

• Insert directly into an open application such as Microsoft Word
• Send through email
• Adjust and annotate on the spot
• Add geographical information, called a geo tag (requires GPS capabilities as described in
“Mobile broadband with GPS” on page 2.)

Chapter 2 Using your CL900

Using the cameras with Motion QuickNav 31

When you select the camera tool from the Motion QuickNav tool bar, the viewfinder
appears.
options
close

Action
menu

photo
reviewer

shutter
icon

GPS tag
time tag
stamp

camera information

Motion QuickNav photo viewfinder
The Action menu on the top right allows you to choose how Motion QuickNav handles your
photos as you take them. You can store them on disk, email them, or send them to the
clipboard where they are loaded into an active program on your desktop.

save photos to a folder
attach photos to an email message

send a photo to an application

Action menu to select photo destination
By default, Motion QuickNav saves photos to a folder.

32 Chapter 2 Using your CL900

Using the cameras with Motion QuickNav

Take photos and save in a folder
To take photos using Motion QuickNav and save them in a folder
1. Open the Motion QuickNav tool bar then tap the camera icon
viewfinder.

to open the

If you see yourself in the viewfinder, Motion QuickNav is set to use the web camera.
Switch to the rear documentation camera as described in “Switching cameras” on
page 36.
2. Make sure the folder icon

is selected under the Actions menu.

3. Frame the subject of your photo in the viewfinder and tap the shutter icon
the photo.

to take

4. As you continue to take photos, they appear in the temporary folder located on the left
of the viewfinder.
5. Select a photo from the left to annotate it or make any other edits. For more information,
see “Editing photos” on page 35.
6. By default, the photos are saved automatically in a folder called New Pictures under the
Documents\Camera folder. To go to or change the folder location, see “Locating Motion
QuickNav output” on page 38.
7. When you’re done, tap the close icon

to close the viewfinder.

Take photos and attach to an email message
To email photos, you select the email icon
from the Action menu, take one or more
photos then, when you close the viewfinder, a new email message appears with the photos
attached.
To attach photos to an email message
1. Open the Motion QuickNav tool bar then tap the camera icon
viewfinder.

to open the

If you see yourself in the viewfinder, Motion QuickNav is set to use the web camera.
Switch to the documentation camera as described in “Switching cameras” on page 36.
2. Select the email icon

from the Action menu.

3. Frame the subject of your photo in the viewfinder and tap the shutter icon
the photo.

to take

4. Continue to take photos and they will appear on the left of the viewfinder.
5. To add notes or make any other edits to a photo, tap the photo on the left. For more
information, see “Editing photos” on page 35.

Chapter 2 Using your CL900

Using the cameras with Motion QuickNav 33

6. When you’re done, tap the close icon
appears with the photos attached.

to close the viewfinder. A new email message

Take photos and insert in an application
You can insert a photo directly into an application by choosing the clipboard icon
from the Action menu. Take a photo, close the viewfinder, then the photo appears where
your cursor is located in the application.
To insert a photo into an active application
1. From the application, place the cursor where you want the photo to appear.
2. Open the Motion QuickNav tool bar then tap the camera icon
viewfinder.
3. Select the clipboard icon

to open the

from the Action menu.

4. Frame the subject of your photo in the viewfinder and tap the shutter icon
the photo. The photo appears in the edit window.

to take

5. You can add notes or make any other edits to the photo from here. For more information,
see “Editing photos” on page 35.
6. Tap the close icon

located at the top right of the viewfinder.

7. The photo appears in your application.

34 Chapter 2 Using your CL900

Using the cameras with Motion QuickNav

Editing photos
You can open a photo in the Motion QuickNav edit window to change it, for example, you
can add notes, adjust brightness, rotate, crop or delete it. Edit tools are available from the
edit tool located at the bottom of the edit window.
current photo in edit window

folder selector

temporary
photo storage

edit tool bar

Motion QuickNav calls this “review mode” because photos are available for editing as long
as you have the Motion QuickNav viewfinder open. Once you close the viewfinder, Motion
QuickNav sends the photo to the chosen output: clipboard, email, or folder. If you’ve saved
your photos in a folder, you can make further changes using your favorite photo editing
software.
To edit a photo
1. Display the photo in the edit window.
The edit window appears automatically if you are sending the photo to the clipboard.
If you are sending the photo to a folder or to email, the photos appear in a temporary
folder on the left; as you continue to take photos, the folder fills up. Select a photo on the
left and it appears in the edit window.

Chapter 2 Using your CL900

Using the cameras with Motion QuickNav 35

2. Tap an icon from the edit tool bar at the bottom of the edit window to make changes:

return
contrast
to
annotate
brightness
viewfinder

crop

extend
zoom

undo
rotate

delete

Motion QuickNav edit tool bar
3. Tap the pencil icon

to enter annotate mode.

to
return
black pencil
eraser
to
red pencil
highlighter
edit tool bar

4. Tap the desired pen color or highlighter. Use the eraser if necessary. Then tap the pencil
icon again to return to the edit tool bar.
5. Make any other adjustments by selecting the appropriate icon. For example, you can
crop, zoom, rotate, or adjust brightness or contrast. You can add white space to the top,
bottom, right or left side of the photo by selecting the extend icon
icon

. Tap the undo

to remove your edits.

6. When finished editing the photo, tap the camera icon
Your edits are saved automatically.

to return the viewfinder.

7. Either select another photo to edit or return to camera mode.

Switching cameras
When using Motion QuickNav as your camera application, you switch between using the
web camera and documentation camera from the Motion QuickNav Camera Options menu.
To switch between the web camera and documentation camera
1. Open the Motion QuickNav tool bar then tap the camera icon
viewfinder. If you are in view, the web camera is active.
2. Tap Options icon

36 Chapter 2 Using your CL900

to open the

located at the top of the viewfinder.

Using the cameras with Motion QuickNav

3. From the Camera Options menu, tap Camera tab, then under Source, select the desired
camera:

• USB 1.3M WebCam for the web camera
• USB 3.M DocCam for the rear documentation camera
close

drop-down menu to
switch cameras

Note: You can change the photo resolution to either improve the picture quality (by
choosing a higher resolution, such as 1600x1200) or to reduce the file size (by choosing a
lower resolution such as 160x120). You can also rotate the camera from this menu.
4. Tap the close icon

Chapter 2 Using your CL900

to close the Options menu.

Using the cameras with Motion QuickNav 37

Locating Motion QuickNav output
When you take photos, videos, or sound recordings with Motion QuickNav, QuickNav places
them in default folders and you can access these folders directly from the Motion QuickNav
tool bar by tapping the folder icon

to switch to folder mode. A folder icon appears in

front of each tool indicating that QuickNav is in folder mode as show below:
photo folder
video folder
home directory
voice recordings folder

Motion QuickNav folder mode
To locate the folders where Motion QuickNav stores content
1. Open the Motion QuickNav tool bar then tap the folder icon

to switch to folder

mode.
2. Tap the folder icon for the tool whose output you want to change.
3. To leave folder mode, from the QuickNav tool bar, tap the folder icon

again.

To change the folder where your Motion QuickNav output is stored
1. Open the Motion QuickNav tool bar then tap the icon for the QuickNav tool for the folder
you want to change then tap the Options icon

located at the top of the window.

• To change the folder where photos are stored, tap the camera icon

from the

QuickNav tool bar. Tap the Options icon
then tap the Picture Info tab. Under
Storage, browse to the folder where you want to store photos.

• To change the folder where videos are stored, from the Motion QuickNav tool bar tap
the Video recorder icon
then tap the Options icon
to where you want to store voice recordings.

. Under Folder, browse

• To change the folder where voice recordings are stored, you browse to the folder
directly from the video recorder window. (You don’t need to open the Options menu.)
2. For photos and videos, tap the close icon

38 Chapter 2 Using your CL900

to close the Options menu.

Using the cameras with Motion QuickNav

Setting display options
Use the procedures in this section to customize your display settings. You can adjust the
brightness level, rotate the display and change the order in which the display rotates.

Adjusting the display brightness
You can change the brightness of the display which is useful for conserving battery power.
To adjust the display brightness
1. Open Motion Dashboard.
2. Tap Display.
3. Move the Brightness slider to the desired level.
TIP:

For optimal battery conservation and viewability, set the brightness scale to the mid-point
or slightly above.
4. Select one of the following:

• Fixed—Sets the display brightness to a constant level. Move the slider to adjust the
display to the desired brightness level. When set to Fixed, the ambient light sensor is
ignored.

• Dynamic—Uses the ambient light sensor to maintain an appropriate brightness level
for the current lighting condition. The Dynamic setting helps to conserve battery
power.

Rotating the display orientation
You can easily change the screen orientation to fit your current task. For example, you may
want to use the portrait orientation for filling out forms or reading an e-book. At other
times, you may want a landscape orientation for web browsing or sketching.
To rotate the display
1. Open Motion Dashboard.
2. Tap Display.
3. Tap the Rotate Screen button.

Enabling or disabling automatic rotation
You can set the display to automatically rotate when you physically rotate the tablet. By
default, automatic rotation is disabled.
To enable or disable rotating the display automatically
1. From Windows notification area, tap Options.
2. Select or clear the Automatic Display Rotation check mark.

Chapter 2 Using your CL900

Setting display options 39

Setting up an external display
You can use your tablet with an external monitor or projector. When connecting to an
external display, specify whether to:

• Duplicate (mirror) the displays
• Extend the tablet’s display to span across the external monitor
• Use the external monitor only or use the tablet only

Mirror display
The “mirror display” theme duplicates the tablet display on both the display and monitor.
This is useful with a projector.

external monitor

CL900
mirror display

Extended with monitor primary
The “extended with monitor primary” display theme expands the desktop area across the
tablet and external monitor, where the external monitor as the primary monitor. You can set
the external monitor to use a different display resolution than the tablet PC.

CL900

external monitor
extended with monitor primary

40 Chapter 2 Using your CL900

Setting display options

Extended with tablet primary
The “extended with tablet primary” display theme expands the desktop area across the
tablet and external monitor, with the tablet is primary display. You can set the external
monitor to use a different display resolution than the tablet.

Monitor only
The “monitor only” display theme uses the external monitor only.

Tablet only
The “tablet only” display theme uses the tablet display only.
To connect an external monitor to the CL900, you can use the Micro-HDMI port (located on
the left side of the tablet) with an appropriate connector, such as a DVI-HDMI adapter.
To set up an external monitor
1. Connect the monitor cable from the external monitor into the Micro-HDMI port on the
CL900.
2. Plug in the external monitor and turn it on.
3. If necessary, install software and drivers for the monitor. See the manufacturer’s
documentation for more information.
4. Open Motion Dashboard.
5. Tap Display.
6. Select a Display Scheme.

Resetting touch after adding other monitors
After setting up an external monitor, touch might be disabled on your tablet because
Windows 7 assumes that the external display is for touch input. You can enable touch on
the correct display from the Motion Dashboard by following the procedure below. You’ll
need a keyboard.
To enable touch when your tablet is connected to an external display
1. If it isn’t already, attach a keyboard to the tablet.
2. Open Motion Dashboard.
3. Tap Pen & Tablet.
4. Tap Tablet PC Settings.
5. Select the Display tab.
6. Tap Setup next to “Configure your pen and touch displays.”
7. Tap Touch Input.
8. Press the Enter key until you see the instructions appear on the display that you want to
use for touch input.

Chapter 2 Using your CL900

Setting display options 41

9. Follow the on-screen instructions.
10.Press Esc to end the process.

Resetting the display after returning the tablet to the docking station
If you set up your tablet in a docking station with the display theme expanded across both,
and you remove the tablet temporarily from the docking station, the display theme may
need to be reset when you return the tablet to the docking station.
If it doesn’t seem to work, change the Display Scheme to Tablet Only and then change it
to the desired scheme.

Using speech recognition
You can use speech recognition to interact with your tablet by voice. You can dictate
documents and emails or use voice commands to control programs.

• Dictation mode—With Dictation mode, your tablet listens to everything you say and
converts your words to text. You can use dictation mode to enter text directly into any
document or text box.

• Voice command mode—With Voice command mode, your tablet listens for specific
words that correspond to a list of available voice commands. You can use commands to
switch between programs, save documents, copy, paste or undo.

Setting up speech recognition
Before you can use speech recognition, you must configure the microphones and train the
system for the characteristics of your voice. Then, you can take the available speech tutorial
to learn basic voice commands.

Set up the microphones
For best results, move to a quiet environment.
To set up the microphones
1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.
2. Tap Set up microphone.
3. If you are using the tablet’s microphone array, select Other.
4. Follow the instructions in the setup program.
5. If the microphones are set to an appropriate level, the meter will stay in the green zone
while you read the sentences. If the level is too low or too high, use Motion Dashboard to
adjust the level (page 16).

42 Chapter 2 Using your CL900

Using speech recognition

Train your tablet to recognize your speech
Use this procedure to improve your tablet’s ability to understand your voice.
To train your tablet to recognize your speech
1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.
2. Tap Train your tablet to better understand you.
3. Follow the instructions in the setup program.

Taking the speech tutorial
You can use the speech tutorial to learn basic commands and dictation. The tutorial takes
about 30 minutes to complete.
To take the speech tutorial
1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.
2. Tap Take Speech Tutorial.
3. Follow the instructions in the tutorial program.

Using dictation and voice commands
After you have set up speech recognition, you can open it from Control Panel.
To use Dictation and Voice Commands
1. In Control Panel, tap the Ease of Access category.
2. Under Speech Recognition, tap Start Speech Recognition.
3. Ensure that the Speech Recognition window is open and listening.

4. Do one of the following:

• For voice commands, say the appropriate command. For a list of commands, search
Windows Help and Support for “speech commands.”

• For dictation, open the program you want to use and start speaking.
For more information about speech recognition, search Windows Help and Support for
“speech recognition.”

Chapter 2 Using your CL900

Using speech recognition 43

Using the magnetic stripe reader (optional)
If you have a CL900 with MSR and BCS, it comes with a magnetic stripe reader that you can
use to read any card that has a magnetic stripe on the back, such as a credit or debit card.

magnetic stripe reader
status light

magnetic stripe reader
The magnetic stripe reader is on the right side of the CL900 SlateMate and a status light
appears at the top. The status lights indicate:

Status indicators for magnetic stripe reader
To use the magnetic stripe reader
1. Hold the CL900 steady with the top directed away from you.
2. With the magnetic stripe facing downwards, swipe the card from top to bottom. The
green light flashes when the swipe is successful.

44 Chapter 2 Using your CL900

Using the magnetic stripe reader (optional)

Using the barcode scanner (optional)
If you have a CL900 with MSR and BCS, it comes with a barcode scanner that you can use to
scan barcodes. Many applications use barcodes for asset tracking, identification and
process controls.
barcode scanner lens

barcode scanner button

barcode scanner
To use the barcode scanner
1. Open your barcode application and place the cursor in the appropriate field.
2. Hold the tablet steady with the barcode scanner lens in front of you.
3. Aim the barcode scanner lens at the barcode.
4. Press and release the barcode scanner button located on the top of the CL900. Ensure
that the scan beam covers the entire barcode.
If the scan was successful, you’ll hear a beep and the data appears in the application.

Barcode scanner tips
• You will typically get the best scans if the lens is six to seven inches from the barcode.
• If you are having trouble scanning a barcode, use two hands to steady the tablet while
you scan.

Supported barcode types
The CL900 with barcode scanner supports several different types of barcodes—a minimum
set of barcodes is enabled at the factory. The following barcode types are supported by
default:

Chapter 2 Using your CL900

Using the barcode scanner (optional) 45

• Code 39

• Interleaved 2 of 5

• Code 128/GS1-128

• Micro PDF417

• EAN/UPC - UPC-A

• QR Code

• EAN/UPC - UPC-E
Other barcode types can be enabled by using the EasySet application, which is available
through Motion Computing Support.

Using the battery
The CL900 has an internal battery which is charged automatically when the tablet is
connected to an outlet. Under normal conditions, you can run the tablet on battery power
for up to eight hours.
NOTE:

The CL900 is equipped with a built-in lithium-ion battery which has a long battery life. If
you ever need to replace the battery, contact your Motion Computing authorized service
provider. Only authorized service providers can replace the battery.

Checking tablet battery power
You can check the remaining battery power several ways:

•

When the tablet is plugged in to an outlet, the battery gauge button shows whether the
battery is fully charged (green) or charging (amber).

• When the tablet is running on battery, pressing the battery gauge button on the left side
displays status lights on the front of the CL900 indicating the current level of charge.

• From the Motion Dashboard.
• From the Windows notification area.
The battery gauge button is located the left side of the CL900 Tablet PC as shown:
battery gauge button

To check the remaining battery power while running on the battery
1. Press the battery gauge button on the left side of the tablet. Battery gauge lights
illuminate on the front of the tablet when the tablet is running on battery.

46 Chapter 2 Using your CL900

Using the battery

2. Count the number of battery gauge lights. Each light represents about 20 percent
increments of a full charge as shown:

100% - 80%
80% - 61%
60% - 41%
40% - 21 %
< 20%
!

Battery is fully charged.
Battery has about 80 percent charge remaining.
Battery has about 60 percent charge remaining.
Battery has about 40 percent charge remaining.
Battery has about 20 percent charge remaining.
Battery is low and requires an immediate charge.

To check the battery power while running on AC power
1. Locate the battery gauge button on the left side of the tablet. The light illuminates when
the tablet is connected to a power source.
2. Check the color of the battery gauge button for the current status:
Steady green—Battery is fully charged and the tablet is running on AC power.
Steady amber—Battery is charging.
Off—Not charging. The tablet is running on battery power.
Flashing amber (slow)—Less than 10 percent battery charge remaining.
Flashing amber (fast)—There is an error. Call Motion Computing Support.
To check the remaining battery power from the Motion Dashboard
1. Open Motion Dashboard.
2. Tap Power which displays the percentage of remaining battery charge.
To check the remaining battery power from the notification area

• Tap the power indicator, which appears differently depending on whether the tablet is
plugged in.
– If the tablet is plugged in, tap the plug icon

.

– If the tablet is on battery power, tap the battery icon

.

Battery and power management tips
• To lengthen the battery’s usable life, use AC power when you can. The battery charges
automatically when the tablet runs on AC power.

• For optimal battery life, use AC power when using a USB device such as a DVD player or
external hard disk drive.

• When running on battery power, place the system in hibernate or sleep mode if you are
going to leave it unattended for more than a few minutes. For more information on

Chapter 2 Using your CL900

Using the battery 47

hibernate and sleep mode, see “Changing how the power button functions” on page 49.

• Remember that the display, processor, wireless cards and accessories all draw on the
battery, so adjust properties and disable unused accessories while running on battery
power.

• Condition your battery once a month. To condition it, run the tablet on battery power
until the battery’s charge level drops below 20 percent.

• When running on battery power, adjust the display to a dimmer setting and enable
Dynamic. Open Motion Dashboard, tap the Display tab and tap Dynamic.
• Turn off wireless devices when they are not being used. Open Motion Dashboard, tap
the Wireless tab, and clear the check box next to the wireless device you want to disable.

Changing the power plan
By default, the CL900 uses the Motion Optimized power plan which is designed specifically
for Motion Computing tablets. It balances the need to save power while maximizing system
performance. When the tablet senses no current activity, it goes into Power Saver mode
automatically.
If necessary, you can change the Motion Optimized power plan from the Motion
Dashboard.
To change the power plan
1. Open Motion Dashboard.
2. Tap Power.
3. Tap Power Options.
4. Select a power plan from the list of available plans.
NOTE: Setting the power plan to Power Saver reduces the tablet’s performance.

48 Chapter 2 Using your CL900

Using the battery

Changing how the power button functions
When you press and release the power button it can go into one of the following modes:

• Sleep—The tablet pauses all activity immediately and quickly resumes when awakened.
This saves power when you are away from your tablet for a short time. However, you will
lose unsaved data if there’s a power failure.

• Hibernate—The tablet saves the contents of memory to the solid state drive and shuts
down. Pressing the power button restores the desktop exactly as you left it. Hibernate
consumes about as much power as a night light and takes less time to restart than the
Shut down option.

• Shut down—Tablet shuts down. Pressing the power button reboots the tablet.
By default, the tablet goes to sleep when you press and release the power button
. To
wake up your tablet, simply press and release the power button again. You can put the
tablet in hibernate mode or shut it down completely from the Start menu.
You can change how the power button behaves to:

• Hibernate or shut down or the tablet when the power button is pressed
• Behave differently, depending on whether the tablet is running on battery or plugged in
To change what happens when the power button is pressed
1. Open Motion Dashboard.
2. Tap Power.
3. Under Power Switch on battery, select what you want to happen when the power
switch is pressed while the tablet is running on battery.
4. Under Power Switch plugged in, select what you want to happen when the power
switch is pressed while the tablet is plugged into an outlet.

Setting up user accounts
If you share the tablet with other users, you can set up a user account for each user. User
accounts control which files and programs users can access and what types of changes
users can make to the computer. A user account allows each person to have their own
settings.
If you have an administrator account, you can add new user accounts from the Microsoft
Management Console. For detailed instructions on setting up new users, open Windows
Help and search for “Create a user account.”

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Setting up user accounts 49

Locating your serial number
You can locate the serial number for your CL900 from the:

• Label inside the SD card slot of the tablet
• Windows Start menu
• BIOS Setup Utility
To locate your serial number from the Start menu
1. From the Start menu, tap Computer, then tap and hold anywhere in the window to
open the options menu. Select Properties.
2. Under the System section of the page, view Model.
The serial number begins with “S/N=.”
NOTE: You can also locate the number from the BIOS Setup Utility.

Backing up your system
To protect against loss or accidental deletion, schedule back ups to occur automatically on a
regular basis. Windows 7 has a back up tool that you can use to set up what you want to
backup and schedule backups on a regular basis.
To schedule back ups
1. From the Control Panel, tap System and Security category then tap Back up your
computer.
2. Tap Set up back up.
Follow the on-screen instructions.
You can restore files from a back up. For more information, open Windows Help and search
for “Restore files from a backup.”

Restoring your system
Windows 7 has specialized tools for restoring your system in case of system failure. This
section covers:

• Creating a system image to use to restore your computer if necessary
• Restoring the computer from a system image using Windows control panel
• Restoring the tablet from BIOS if Windows 7 cannot run
NOTE: System images are designed for restoring your entire system at once when you have a
serious problem with Windows 7. If you want to install particular files, folders or other data,
use Windows Backup.

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Creating a system image
You can use a system image to restore the contents of your tablet if it ever stops working. A
system image is an exact copy of a drive and includes Windows 7, your system settings,
programs, and files. The system image requires an external drive, such as a USB flash drive,
on which to store the image.
NOTE: We recommend that you create a system image as soon as you set up your tablet and then
periodically.
To create a system image
1. Locate a USB flash drive or other external drive on which to store your system image.
2. From the Windows Control Panel, tap System and Security category, then tap Back up
your computer.
3. From the navigation bar on the left, tap Create a system image, then follow the
on-screen instructions.
For complete instructions, open Windows Help and search for “Back up your programs,
system settings, and files.”

Restoring your system image from Windows Control Panel
Use the Recovery tool from the Control Panel to restore your system if you can still access
Windows 7 or if you are restoring your system image onto a different computer.
To restore your system from Windows Control Panel
1. Locate the external drive that contains your system image.
2. From the Windows Control Panel, tap System and Security category, then tap Backup
your computer.
3. Tap Recover your system settings or your computer, then Advanced Recovery
Methods, then Use a system image...
4. Follow the on-screen instructions.
For more information, open Windows Help and search for “Back up your programs, system
settings, and files.”

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Restoring your system 51

Restoring your system image if you can’t start Windows 7
If you need to restore your system and cannot access Windows 7, you can access the
recovery tool from the BIOS screen.
NOTE: Before starting, locate the external drive that contains the system image you created
previously (page 51).
To restore your system image from the BIOS screen
1. Locate the USB flash drive or other external drive where you stored your system image.
2. If it isn’t already, attach a keyboard to the tablet.
3. Press the tablet’s power button

to start the tablet.

4. Press and hold the F8 key to display the BIOS screen.
You need to press the key as soon as the tablet starts up to access BIOS. If the Windows
logo appears, you need to try again by waiting until the Windows logon prompt
appears, and restarting your tablet from the Start menu.
5. On the Advanced Boot Options screen, select Repair your computer and press Enter.
6. Select a keyboard layout, then tap Next.
7. Select a user name and enter the password, then tap OK.
8. Attach the external drive that contains the system image.
9. On the System Recovery Options menu, tap System Image Recovery.
Follow the instructions to Re-image your computer.

Restoring your system without a system image
If you need to restore your Windows 7 system and you do not have a system image, you can
restore Windows to its original factory image. This does not restore any of your files or any
programs that you have installed.
To reinstall the original factory image
1. If it isn’t already, attach a keyboard to the tablet.
2. Press the tablet’s power button

to start the tablet.

3. Press and hold the F8 key to display the BIOS screen.
You need to press the key as soon as the tablet starts up to access BIOS. If the Windows
logo appears, you need to try again by waiting until the Windows logon prompt
appears, and restarting your tablet from the Start menu.
4. On the Advanced Boot Options screen, select Repair your computer and press Enter.
5. Select a keyboard layout, then tap Next.
6. Select a user name and enter the password, then tap OK.

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7. On the System Recovery Options menu, tap Reinstall Windows.
8. Tap Yes to reinstall Windows.
9. Check whether Windows was able to save any data from the tablet. Look in the folder
called Windows.old.
NOTE: If the Reinstall Windows option is not available, the tablet does not contain a recovery
partition. Use the recovery media that came with your computer to restore Windows.

Finding other software
For information about other software for your tablet, go to Motion Computing Accessories
and the Motion Computing Store. You will find links to software solutions for purchase as
well as free downloads from Motion Computing and its service partners.

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54 Chapter 2 Using your CL900

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Caring for your CL900

3

Proper care and maintenance will keep your CL900 Tablet PC working and in good
condition for a long time. For general information about care of the tablet and its
components and accessories, see the Safety and Regulatory Guide included with your
tablet PC.

WARNING: Follow the guidelines listed below when caring for your tablet PC and its
components. Improper use may damage the tablet PC and its components and void the
warranty.

General care
• Protect the tablet PC from exposure to extreme temperatures, shock, liquids and strong
magnetic fields.

• Do not place heavy objects on top of the tablet PC.

Caring for the display
Follow these suggestions to keep your display clean:

• Clean fingerprints and smudges from the display surface by wiping it with the display
cloth provided.

• If needed, use a cleaning solution recommended by Motion Computing to clean the
display. Spray the solution on a cloth then wipe the display. Never spray directly onto the
display surface and never use an abrasive cleaner.

Chapter 3 Caring for your CL900

55

NOTE: Motion Computing maintains a list of tested cleaning solutions and chemical disinfectants
on its website. You can also purchase protective display films from the Motion Computing
Accessories page.

• If liquid is spilled on the display, wipe it up immediately with a soft cloth like the one
provided with the tablet.

• Use only the CL900 pen to write on the display. Any other object could damage the
display surface.

• Protect the display surface from unnecessary contact by using a case when transporting
the tablet PC. Motion Computing sells a variety of cases for the CL900. You can purchase
one at the Motion Computing Accessories page.

• Cover the display with a protective display film that you can purchase at the Motion
Computing Accessories page.

• Avoid exposing the display to direct sunlight for long periods of time.
WARNING: Do not use any corrosive or abrasive cleaners to clean or disinfect the tablet. A
list of tested cleaning solutions and chemical disinfectants is available on the Motion
Computing website.

Caring for the pen
If you use a pen with your tablet:

• Store the pen in the pen storage drawer, tip down, or in a case when not in use.
• Avoid storing the pen vertically on its tip (when not in the storage drawer). It can
damage the pen-to-digitizer function.

• Keep the pen away from any liquid because the pen contains electronic components
that could be damaged when wet.

• In certain environments, particles or debris can stick to the pen tip or the tablet PC
display. Make sure you wipe off the pen with a soft cloth to avoid scratching the display.

• Under normal conditions, the CL900 pen tip should not require replacement. However,
extra pen tips are available if you want to replace one.
NOTE: To order pens or new pen tips, go to Motion Computing Accessories.

Caring for the tablet battery
To maximize the performance of the battery, condition the battery once a month. To
condition it, run the tablet on battery power until the battery’s charge level drops below 20
percent. Then use AC power until it is fully charged.
You will receive a message if the tablet detects that the battery needs conditioning.
For more information about batteries, see “Using the battery” on page 46.

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Traveling with your CL900 Tablet PC
Use the following tips when you travel with your CL900 Tablet PC:

• Put the tablet PC in a case to protect the display. Motion Computing sells a variety of
cases for the CL900. You can purchase one at the Motion Computing Accessories page.

• Store the pen in the pen storage drawer located on the right side of the tablet.
• Pack the tablet PC securely in a briefcase or hand-carried luggage and keep it separate
from toiletries, liquids and food. Do not pack it in checked luggage.

• Before extended use in the field or long trips away from AC power, adjust the power
properties to maximize battery conservation. See “Changing the power plan” on
page 48.

• For international travel, use the appropriate adapters for your destination’s electrical
outlets. You do not need to buy a voltage converter; the Motion AC adapter will
automatically adjust to different voltages.

• You may want to carry proof of ownership or a merchandise passport when traveling
internationally.

• Consult your insurance and credit card companies to learn about emergency travel
assistance in case your tablet PC becomes lost or disabled.

• Do not carry your tablet through a metal detector.
• Turn off the tablet PC or place it in hibernation mode for airplane takeoff and landing.
NOTE: The FAA requires that you suspend Wi-Fi, Bluetooth and Mobile Broadband connections
before boarding a plane. You can disable them all at once. To disable the wireless devices,
open Motion Dashboard, tap the Wireless tab, and clear the check box next to each the
wireless devices listed.

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4

Troubleshooting and
FAQs

Motion Computing Tablet PCs are thoroughly tested for performance and quality, but
occasionally problems can still occur. If you do not find the information you are looking for
in this section, go to Motion Computing Support.

Troubleshooting
Use the information in this section to identify and resolve common issues. If an issue has
more than one potential cause, the most common cause is listed first.

Power problems
The tablet does not shut down

• An application might have stopped responding. Use Task Manager to manually stop the
application. Press Ctrl+Alt+Delete or press the Security button and select Start Task
Manager. You can also press and hold the power button
for five seconds to force the
tablet to shut down. However, this is strongly discouraged.
The tablet will not enter Hibernation mode

• Hibernation might not be enabled. Enable hibernation by adjusting the power button
behavior from Motion Dashboard. See “Changing how the power button functions” on
page 49.
The tablet does not return from Hibernation while on battery power

• The battery might be depleted. Plug the tablet in to AC power.
The power button is blinking but nothing is happening

• The tablet is in sleep mode. Press the power button to wake up the tablet. To power off
the tablet completely, you can press and hold the power button
about 5 seconds.
However, this is strongly discouraged. Under normal conditions, power off the tablet
from the Start menu by tapping Shut down.

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The display goes black while the tablet PC is still turned on

• The tablet might have turned off the display to save power. To restore the display, touch
the screen with your finger or the pen.

• The tablet might have gone into Sleep mode. Press and hold the power button

for

about one second.

• The tablet might have gone into low-battery Hibernation mode. In Hibernation mode,
the power status light is off. Plug the tablet in to AC power, then press and hold the
power button for about one second.

Battery problems
The battery does not last very long (less than eight hours)

• Hot or cold conditions can adversely affect the battery charge. Use AC power if you are
operating the tablet in these conditions.

• Accessory devices such as a DVD player and applications that make heavy use of the
hard drive can drain the battery more quickly. Remove the accessory devices or use AC
power if possible.

• Condition the battery once a month by using the tablet on battery power and allowing
the battery charge to drop below 20 percent before connecting the battery to AC power.

• For other battery optimizing tips, see “Battery and power management tips” on page 47.
• Have the battery replaced. While the built-in lithium-ion battery is designed for a long
battery life, you may find the need to replace it. If so, contact your Motion Computing
service provider. Only authorized service providers can replace the battery.

Display problems
When I connect to an external monitor, the cursor appears on the external monitor
and not on my tablet

• This is a known Windows 7 issue. If you have connected multiple touch-enabled displays,
Windows may not assign touch to the correct display. To fix this issue, run Setup to
assign touch to the appropriate display. Make sure a keyboard is attached to your tablet
and then open Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap
the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap
Touch Input, then press the Enter key until you see the instructions appear on the
display that you want to use for touch input. Follow the on-screen instructions for
setting up touch on this display.
When I disconnect an external monitor, the desktop area is larger than the tablet PC
display

• The tablet may have expanded the desktop beyond the display area of the tablet PC
display when it was connected to the external monitor. Use Motion Dashboard to reset
the tablet PC to the display setting for stand-alone tablets. Open Motion Dashboard, tap
Display. Then, from the Display Scheme drop-down list, select Tablet Only.
The display is too dim

• The display brightness may be set too low. Use Motion Dashboard to brighten the
display. Open Motion Dashboard, tap Display, then move the brightness slider to the
desired level.

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The display is unreadable or distorted

• The screen resolution and color quality may not be set correctly. Use Windows Display
Properties to reset the display settings. From Windows Control Panel, select Hardware
and Sound category. Under Display, change the desired settings.

• The display driver may have been removed or become corrupted. Use Windows Device
Manager to reinstall the driver.
To update the display device driver
1. Make sure that the tablet is connected to a network.
2. In Control Panel, tap the System and Security category.
3. Select System.
4. Under System, select Device Manager.
5. Expand Display adapters.
6. Select the adapter and select Action > Update Driver Software.
7. Follow the on-screen instructions.

Touch or pen problems
The tablet PC does not respond to the pen I am using

• Use only the CL900 pen with the tablet. The CL900 Tablet PC does not respond to other
digitizer pens.
When I add an external display, touch input does not appear on the desired display

• Run touch set up on the desired display. Make sure a keyboard is attached to your tablet
and then open Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap
the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap
Touch Input, then press the Enter key until you see the instructions appear on the
display that you want to use for touch input. Follow the on-screen instructions for
setting up touch on this display.
When I write, I inadvertently click the function button on the pen

• Try adjusting how you hold the pen. Avoid resting your finger on the function button.
You can also disable the function button. open Motion Dashboard then tap Pen &
Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Clear the check mark
next to the box, “Use the pen button as a right-click equivalent.”
The pen function button does not work

• You may not be pressing the button early enough. Try pressing and holding the pen
function button before you touch the pen to the display surface.

• The pen function button may be disabled. To enable it, open Motion Dashboard then tap
Pen & Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Tap the check box
next to the box, “Use the pen button as a right-click equivalent.”
On-screen instructions require me to press Enter or Esc, but I don’t have a keyboard

• Connect a keyboard to the tablet to continue.

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The CL900 responds to my finger but not my pen

• The tablet may be configured to ignore pen input. To check, open Motion Dashboard
then tap Pen & Tablet. Tap Touch Settings and tap the Digitizer Options tab. Set Input
mode to the recognize both touch and pen.
The CL900 tablet is too sensitive to touch

• Consider changing a touch setting so that you have to double-tap the display to enable
touch. Open Motion Dashboard then tap Pen & Tablet. Tap Touch Settings and then
Auto mode.
The touch pointer jumps around the display and the display flickers

• In some cases, the tablet’s touch system gets out of sync. To fix it, you can re-tune it.
Open Motion Dashboard, then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning,
then Start. A calibration program begins. Do not touch the display until the program has
finished.
Calibrate does not work

• The Tablet PC Settings Display tab has a Calibrate option but it does not apply to the
CL900. Instead, if touch input does not behave as expected, you can re-tune touch.Open
Motion Dashboard, then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning, then
Start. A calibration program begins. Do not touch the display until the program has
finished.

Ports and connectors problems
The system does not recognize the USB 2.0 device

• Windows 7 may take a short time to recognize the USB device. Wait a few moments to
see if Windows recognizes the device.

• The device may not be connected properly. Check the connection and ensure it is
inserted properly into the USB port.

• The correct driver might not be included with Windows 7. Check the manufacturer’s
website for a current driver.
The CL900 is in its dock, but the system does not recognize any accessory devices,
such as the external disk drive or monitor

• The CL900 may not be fully seated in the dock. Remove it from the dock and then
replace it.

Network problems
The wireless adapter keeps connecting even when I do not want it to

• Disable the desired wireless adapter from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and clear the check box next to the wireless adapter that you
want to disable.

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I cannot connect to a wired Ethernet network

• To connect to an Ethernet network, your CL900 must be connected to a docking station.
The Ethernet port for the CL900 is located on the dock.

• The connection may be loose. Remove the Ethernet cable and reconnect it.
• The Ethernet network may be experiencing problems. Ask your neighbors if they have
network access.

• Replace the Ethernet cable.

Wi-Fi problems
I cannot connect to a wireless Wi-Fi network

• Your CL900 may not have located a Wi-Fi network. From the Start menu, tap Control
Panel then Network and Internet. View your active networks. If no network is
connected, tap Connect to a network and select a network from the list.

• Wi-Fi must be enabled from the Motion Dashboard. Open Motion Dashboard, tap
Wireless and tap the check box next to Enable 802.11 Internal Wireless.

• You may not have access to the network. Obtain a user name and password from an
administrator for the network.

• Your tablet’s security settings may prevent a connection, for example, broadcasting a
network name may be enabled or encryption is turned on. Check with your system
administrator.

Bluetooth problems
I cannot connect to a Bluetooth network

• Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap
Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

• Your Bluetooth device must be paired. From the notification area, tap the Bluetooth icon
and select Add a Device. Make sure the Bluetooth device is discoverable according its
manufacturer’s instructions. Select the desired Bluetooth device from the list of available
devices. Follow the on-screen instructions to complete the procedure.

• Your Bluetooth device is out-of-range. The Bluetooth devices are designed for shortrange communication and can connect at distances up to 33 feet (10 meters).
No other Bluetooth device can detect the CL900 tablet

• From the notification area, tap the Bluetooth icon

and select Open settings. On the
Options tab, select Allow Bluetooth devices to find this computer.

I tried to pair my Bluetooth device several times but it is not detected:

• Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap
Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

• Ensure that the Bluetooth device you are adding is discoverable. See the device’s
manufacturer’s instructions for more information.

• Ensure that the Bluetooth device battery is charged.

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• Check which Bluetooth devices are connected. From the notification area, tap the
Bluetooth icon and select Show Bluetooth Devices. The Devices window displays all
the Bluetooth devices that are currently connected.

• If the tablet still cannot detect the Bluetooth device, contact the device manufacturer for
assistance.
My Bluetooth device doesn’t work properly

• Some issues arise when using Bluetooth devices as listed below.

Bluetooth wireless tips
Motion Computing and its Bluetooth partners have worked to ensure a positive experience
with this technology and to ensure Bluetooth interoperability. In doing so, we have found
the following issues:

• Interference—If you are running Bluetooth and Wi-Fi at the same time, interference can
affect the Bluetooth performance. This is most noticeable if:
– You try to transfer large amounts of data, such as file transfers
– Several Bluetooth devices are operating in an office simultaneously

• Speech Recognition—Bluetooth audio has not been fully developed for speech
recognition. Therefore, for speech recognition, we recommend that you not use a
Bluetooth wireless headset. A better solution is to use Motion Speak Anywhere, which
can record clear audio, dictate notes and use voice commands without a microphone
headset.

• Disconnection—Some Bluetooth devices will disconnect when they go into powersaving mode. Most devices will automatically reconnect when they become active again.

• Incompatible drivers—If you attempt to install other wireless headset or other audio
drivers (such as Bluetooth or USB) over the tablet PC audio drivers, a malfunction of the
tablet PC audio system may occur because the drivers may not be compatible.

• Interoperability—If you are having problems with interoperability of Bluetooth
devices, contact the manufacturer of your Bluetooth device and check its compatibility
with the Bluetooth software installed on your tablet PC.

• Security—Bluetooth devices use a passkey to create a secure connection between the
tablet PC and the Bluetooth device. Although the passkey exchange helps to secure your
data, Bluetooth wireless technology should not be considered completely secure.

Mobile broadband with GPS problems
I cannot connect to a mobile broadband network

• Mobile broadband is only available if you purchased your CL900 with the optional
Mobile Broadband with GPS module.

• A mobile broadband network requires you to have a data plan from a cellular network
provider.

• You may need a SIM card from your network provider. If the network is on a UMTS
network (such as AT&T, Orange or T-Mobile), your network carrier must provide you with

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a SIM card and you insert the SIM card in the slot on the left side of the tablet. The SIM
card contains your account information.

• Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with
GPS.

• Motion Connection Manager must be running. The Motion Connection Manager icon
appears in the notification area when it is running. To start it, from Windows Start menu,
select All Programs > Motion Computing > MotionCM.

• Mobile broadband must be set up through the Motion Connection Manager. To set it up,
from Windows Start menu, select All Programs > Motion Computing > MotionCM. Tap
the Help icon and select the help topic, “Setting up mobile broadband.” Follow the
instructions to set up a network profile and connect to a mobile broadband network.
I changed my SIM card and now I cannot connect to my mobile broadband network

• After inserting a SIM card, the Motion Connection Manager must be restarted. From the
notification area, tap the Motion Connection Manager icon and tap Exit. Restart the
Connection Manager, from Windows Start menu, select All Programs > Motion
Computing > MotionCM.
The GPS does not work

• The GPS receiver is only available if you purchased your CL900 with the optional Mobile
Broadband with GPS module.

• Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with
GPS.

• Motion Connection Manager must be running. The Motion Connection Manager icon
appears in the notification area when it is running. To start it, from Windows Start menu,
select All Programs > Motion Computing > MotionCM.

• GPS must be started from the Motion Connection Manager. Tap the Motion Connection
Manager icon

and select Start GPS.

• The GPS navigation or mapping application your are using must be able to handle
standard NMEA GPS information.
My GPS isn’t working properly

• Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion
Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with
GPS.

•

If performance is slow, you may be blocking the GPS antenna, which is located on the
right side of the tablet as shown below.
GPS antenna

pen storage drawer

Chapter 4 Troubleshooting and FAQs

pen release button
pen tether attach point

Troubleshooting 65

Audio problems
No sound is coming from the built-in speaker

• Ensure that nothing is connected to the audio in/out jack. Connecting headphones or
external speakers disables the built-in speaker.

• The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider
to the desired volume.
No sound is coming from the built-in speaker or external speakers

• The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider
to the desired volume.

• The integrated audio components may have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio may stop
working. If this happens, reinstall the audio drivers. After you install these, if you still have
problems recording, contact your system administrator or service provider.

Motion QuickNav problems
Motion QuickNav doesn’t respond

• Try to focus on another application then return to Motion QuickNav.
• Close Motion QuickNav from the notification area: tap and hold the Motion QuickNav
icon

and select Exit.

• If it still isn’t responding, the Motion QuickNav process may have hung. Press
Ctrl+Alt+Delete, tap Start Task Manager, tap the Processes tab, select DialKeys.exe
then End Process.
Photos are backward (display mirror image)

• Set the camera rotation to Flip X. Open the Motion QuickNav tool bar then tap the
camera icon
, tap Options icon
, tap the Camera tab, tap the Camera tab then
under Rotation, select Rotate 180 & Flip X.
Camera makes a whirring sound and doesn’t take a photo

• You may be covering up the camera lens.
• This can occur if you take many photos in sequence. Wait a few seconds before taking
another photo. If that doesn’t work, close the viewfinder and reopen it.
Barcode scanner is slow

• Remove any codes that you don’t use. Tap the barcode scanner then tap the Options
icon

and disable the codes that you don’t use.

• Lower the resolution, however, this affects accuracy. Tap the Options icon

and

select a lower resolution.

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System problems
I forgot my BIOS password and cannot access my tablet

• You can enter several incorrect passwords before the BIOS temporarily locks the system.
You can try again by restarting the system. If you still cannot log on, contact your system
administrator.
The tablet seems to be operating slower than usual

• Reboot.
• The solid state drive (SSD) may be full or nearly full. You can use Disk Cleanup to free up
space on your hard drive. For instructions, open Windows Help and search for “disk
cleanup.”

• Unlike traditional hard drives, SSD drives, like the one installed in CL900, see no
performance benefit from traditional HDD defragmentation tools. Using these tools
simply adds unnecessary wear to the SSD. It is recommended that you disable any
automatic or scheduled defragmentation utilities on your tablet.
I want to make my tablet run faster

• Change the Power plan to High Performance from the Motion Dashboard Power tab.
• Adjust your Windows settings. For instructions, open Windows Help and search for
“improve performance.”

Frequently asked questions
How can I make the battery charge last longer?

• By default, the power plan for the CL900 is a balance between optimal performance and
a long battery charge. If you want the tablet to run longer between charges, use the
Power saver power plan. Open Motion Dashboard, tap Power. Tap Power Options and
select Power saver.

• Use the Dynamic display setting. This automatically controls the display to conserve
power. Open Motion Dashboard, tap Display then tap Dynamic.

• Set the display to the dimmest level you are comfortable with. Open Motion Dashboard,
tap Display then move the Brightness slider to the desired level.

• Disconnect any Ethernet connections that are not being used. Disable the wireless
adapter and Bluetooth adapter if you are not using them. Disconnect unnecessary USB
devices. To disable the adapter, open Motion Dashboard, tap Wireless and clear the
check box next to the adapters you are not using.

• Stop unnecessary background applications and processes.
How do I know if the tablet is charging when I plug it in to a power adapter?

• The battery gauge button on the left side of the tablet is amber when the tablet is
charging.

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Frequently asked questions 67

How do I check the battery charge when I’m running on the battery?

• When you press the battery gauge button on the left side of the tablet, battery gauge
lights appear on the front. If no lights appear, you should attach the tablet to a power
source immediately. Five lights indicate a full charge.
How do I clean the display screen?

• To clean the display screen, wipe it with a soft cloth (like the one supplied). Do not spray
cleaners, pour any liquid, or wipe any abrasive cleaner on the screen or any surface of the
tablet PC. Do not use tissues or paper towels to clean the screen. They contain wood
fibers that may scratch the surface.

• Motion Computing maintains a list of tested cleaning solutions and chemical
disinfectants on its website.
Will scratches affect the performance of the display or digitizer?

• Our testing has not found appreciable loss of performance on a scratched display.
How sensitive is the screen to various elements?

• As with any computer or electronic device, you should protect the tablet PC from liquids,
dirt and sand, other contaminants and extreme heat.
Will any monitor, USB device, keyboard or mouse work with the tablet PC?

• If the device has a driver for Windows, it will work with the tablet PC. For best result, an
external monitor should be digital—and capable of connecting with the CL900 through
the Micro-HDMI port. For a list of products that have been tested for Windows, look for
the Windows Marketplace Tested Products page on the Microsoft website.
How do I adjust the tablet PC for left-handed use?

• From the Motion Dashboard, tap Pen and Tablet, then Tablet PC Settings, then the
Other tab. You can select left- or right-handed which changes the location of the menus.
How can I stop the display screen from rotating automatically?

• From the navigation area, tap the Motion icon

then tap Options and clear

Automatic Display Rotation.
How do I calibrate my finger and pen for touch input?

• If the touchscreen does not respond as expected or if it responds to unintentional input,
you can re-tune it. Open Motion Dashboard, then tap Pen & Tablet, tap Touch Settings,
tap Touch Tuning, then Start. A calibration program begins. Do not touch the display
until the program has finished.
What do I need to use the Tablet PC in another country?

• You will need a travel plug adapter, which you can find in airports and travel stores. You
do not need to buy a voltage converter; the Motion AC adapter will automatically adjust
to different voltages.

68 Chapter 4 Troubleshooting and FAQs

Frequently asked questions

Where can I learn more about my CL900?

• To learn more about the CL900, check out our training tutorials and knowledge base
articles. Motion Computing also offers corporate training classes.
Can I recycle my old computer?

• Yes. Motion Computing has a recycling program that allows free return of all Motion
branded products and non-Motion branded electronics with the purchase of a similar
Motion system for processing and disposal in an environmentally safe manner. For
details, go to Motion Computing recycling program.

Chapter 4 Troubleshooting and FAQs

Frequently asked questions 69

70 Chapter 4 Troubleshooting and FAQs

Frequently asked questions

Index

Numerics

boot options 52

802.11 Wi-Fi 9

C
A
AAAA battery 7
AC adapter 6
AC power 8
accessories 14, 53
amber light 67
ambient light sensor 4, 39
antenna, GPS 65
application
inserting photos in 34
application store 16
Atom Intel processor 1
audio
drivers 66
settings 18
troubleshooting 66
audio in/out jack 1, 6
authentication 2
automatic display rotation 19
enabling or disabling 39

B
barcode scanner 29
slow performance 66
battery
checking status 46, 67
health 19, 56
optimizing 47, 67
replacing 46
tips 47
using 46–48
battery gauge 4, 8, 46
battery gauge button 6, 46
battery status lights 4
BIOS
boot options 52
recovering data 52
troubleshooting password 67
blinking power button 59
Bluetooth
discovery 63
setting up 10, 64
tips 64

calibrate 23, 62, 68
cameras 5
documentation camera 5
documentation, using 31
stalls 66
switching between front and rear 36
using 30
using QuickNav to access 30
web camera 4, 31
care and maintenance
display 55
general care 55
pen 56
tablet pen 56
checking battery status 46
CL900
accessories 14
desktop 15
hardware overview 3–6
locating serial number 50
managing with Motion Dashboard
16–22
optional features 2
setting up users and passwords 49
shutting down 49
SlateMate 2
software 53
specifications 1
TPM security 2
training tutorials 69
cleaning the display 55
conditioning the battery 56
connecting
display monitor 13
docking station 13
context-sensitive menu 19, 22
Corning Gorilla glass 1
credit card 19
crop photos 36
Ctrl+Alt+Del 6, 11, 66

D
data encryption 2

71

desktop
EXOPC icon 16
Getting Started doc 16
introduction 15
QuickNav 16
Dial Keys 28, 66
DialKeys.exe 66
dictation mode 42
digital ink 24
digital monitor 6, 68
digitizer
Motion Dashboard options 20
N-trig 20
tuning 21
disinfectants 56, 68
display
automatic display rotation 19, 39, 68
care and cleaning 55
connecting external 13
Display Scheme 41
dynamic brightness fixed brightness
39
extended 40
fixed brightness 39
locking display orientation 39
mirror 40
orientation 68
rotating 39
scratch resistance 1
scratches 68
settings 39–42
touch with multiple 23, 41
troubleshooting 60–61
turning off automatic rotation 68
using 39
Display Scheme 41
dock connector 3
docking input panel on the screen 25
docking station 13
documentation camera 5, 31
double-tap 19, 20, 22
downloads, free 53
dynamic brightness 39

eraser 22
use pen function button as 22
EXOPC UI layer 16
EXOStore 16
extended display 40
external display, using 40

F
FAA wireless air travel requirement 57
finding your tablet’s 50
flicks 19, 21
free downloads 53

G
gestures 21
enable multi-touch 21
Getting Started 16
Gobi Mobile Broadband with GPS module
2
Gorilla glass 1
GPS antenna 65
GPS receiver 2, 9
troubleshooting 65

H
handwriting recognition applications 26
hard drive activity 19
hardware
overview 3–6
HDMI port 6
hibernate 11, 59
about 49
Home key 26

I
inking 21, 24
input mode 20
input panel
docking 25
numbers pad 25
input panel, docking or floating 25
Insert key 26
Intel processor, Atom 1

E
editing photos 35
email messages
attaching photos to 33
encryption 2
End key 26

72

Index

K
keyboard 68
show special keys 26
Knowledge Base 14
knowledge base 69

L
landscape mode 39
left-handedness 18, 22, 23, 25, 68
locking
the tablet 11
locking display orientation 39

M
Messenger 30
micro HDMI port 1, 6, 13, 41, 68
microphones 3, 18, 42
Microsoft Word 31
mirror display 40
mobile broadband 2, 9
Mobile Broadband with GPS module 2
mobile broadband, GPS 2
monitor only display 41
monitor. See also digital monitor 68
monitors
touch 41
touch input 23
monitors, using multiple 40
Motion Computing Accessories 14, 53
Motion Computing Store 14, 27
Motion Computing Support 14, 46, 59
Motion Connection Manager 9, 65
Motion Dashboard 16, 19
opening 9, 16
using 16–27
Motion Optimized power plan 48
Motion utilities 18
moving taskbar location 16
multi-touch gestures 21

N
notification area 18
N-trig 20
numbers pad 25

O
optimization
battery 47
power plan 48
overview
ports and connectors 4

P
Page down key 26

Index

Page up key 26
Pause key 26
pen
care and maintenance 56
digitizer pen 7
disable function button 22
disabling pen input 20
eraser 22
inserting battery 12
storage drawer 5, 56
taking care of 56
tether 5
troubleshooting 61
use function button as eraser 22
Pen & Input Devices 21
pen release button 5
photos
attaching to email messages 33
editing 35
inserting in applications 34
taking with QuickNav 31
troubleshooting 66
portrait mode 39
portrait orientation 39
power adapter port 6
power button 6, 49
blinking 59
power plan
Motion Optimized 48
Power Saver 67
Power Switch on battery or plugged in 49
Print screen key 26

Q
QuickNav 16, 66
help 29
keyboard 28
review mode 35
starting 27
starting and stopping 29
tool bar 28
troubleshooting 66

R
recycle old computer 69
repairing Windows 52
right-click 19, 22
rotating photos 36
rotating the display 39, 68

73

S
scheme
display 41
scratch resistance 1
scratches 68
screen. See display 68
Scroll lock key 26
SD card slot 1, 6
security with TPM 2
serial number 50
setting up
Bluetooth 64
docking station 13
external monitor 13
mobile broadband 9
the tablet PC 8
Wi-Fi 9
Shut down 59
shut down 49
SIM card slot 6
Skype 30
SlateMate 2
sleep 11
about 49
software solutions 53
spatial tolerance 22
speaker 3, 18, 66
speech recognition 42–43
setting up 43
system image 12, 51

duration 22
troubleshooting 61
using 19–22
using multiple monitors 23
Touch Tuning 68
touch tuning 21, 68
touchscreen display 1, 4
caring for 55
TPM 2
training 14
training classes
corporate 69
training tutorials 69
traveling with your tablet PC 57
troubleshooting
audio 66
battery 60
input 61
tuning touch 21

U
USB 2.0 port 6
troubleshooting 62
user interface layer 16
using
external display 40
external monitors 40
Motion Dashboard 16–27
power plans 48
sleep mode 49
speech recognition 42

T
tablet only display 41
Tablet PC input panel 25
Tablet PC Tips & Tricks 14
taskbar 9, 16
moving to left 16
text
entering 24–27
touch
and pen 20
calibrate 23, 62
disabling touch input 20
gestures 21
on multiple displays 41
pointer, adjusting 21
pointer, show or hide 21
setting spatial tolerance, speed, and

74

Index

V
video recorder 30
viewfinder
QuickNav 32
voice commands 42
voice recorder 30

W
web apps 16
web camera 4
using 31
Wi-Fi 9

Windows
notification area 18, 39
repairing 52
Security button 6
Setup wizard 8
speech recognition 42
Windows.old directory 53
Windows Live 30
wireless
setting up 802.11 Wi-Fi 9
setting up Bluetooth 10
setting up mobile broadband 9

Index

wireless network
setting up 8
troubleshooting 62–64
wireless networking 9, 10
WWLAN. See mobile broadband

Z
zoom in and out 19

75



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