Motion Cl900 Fws 001 Users Manual Tablet PC User’s Guide

FWS-001 to the manual 0285ab15-3399-485f-b4f2-331d639c480e

: Motion Motion-Cl900-Fws-001-Users-Manual-557613 motion-cl900-fws-001-users-manual-557613 motion pdf

Open the PDF directly: View PDF .
Page Count: 81

CL900 Tablet PC

Model FWS-001

User’s Guide

© 2011 Motion Computing, Inc. All rights reserved.

This document contains information protected by

copyright. No part of this document may be

reproduced in any form without written consent from

Motion.

The information in this document is provided “as is”

and is subject to change without notice. Motion is not

liable for errors or omissions in this document.

Motion, Motion Computing, Speak Anywhere, View

Anywhere, and QuickNav are trademarks or registered

trademarks of Motion Computing, Inc. in the U.S.A.

and other countries.

Acrobat is a registered trademark of Adobe Systems

Incorporated.

Bluetooth is a registered trademark owned by the

Bluetooth SIG, Inc., U.S.A. and licensed to Motion

Computing, Inc.

Intel, Intel Atom, Core, vPro, and Centrino are

trademarks or registered trademarks of Intel

Corporation or its subsidiaries in the United States and

other countries.

Realtek is a trademark of Realtek Semiconductor

Corporation.

Microsoft, Windows, and Windows Journal are

trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other

countries.

Qualcomm, Gobi, and Gobi 3000 are trademarks or

registered trademarks of Qualcomm Incorporated.

SigmaTel is a registered trademark and Universal Jacks

is a trademark of SigmaTel Corporation.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

HDMI, the HDMI logo, and High-Definition Multimedia

Interface are trademarks of HDMI Licensing LLC in the

United States and other countries.

Insyde and InsydeH20 are trademarks of Insyde

Software Corporation.

End users may not loan, rent, lease, lend, or otherwise

transfer the CDs or DVDs provided for recovery

purposes to another user, except as permitted in the

End User License Agreement for such product.

Motion Computing, Inc. has made every effort to

identify trademarked properties and owners on this

page. All brands and product names used in this

document are for identification purposes only and

may be trademarks or registered trademarks of their

respective companies.

The warranties for Motion products are set forth in the

express limited warranty statements accompanying

such products. Nothing in this document constitutes

an additional warranty.

The Motion Computing products and services may be

covered by one or more patent-protected inventions.

Additional patents may also be pending. For more

information, see

www.motioncomputing.com/info/patents.asp.

The end user may access only one operating system

language version.

L'utilisateur final ne peut accéder qu'à une seule

version linguistique du système d'exploitation.

Der Endbenutzer darf nur auf eine Sprachversion des

Betriebssystems zugreifen.

De eindgebruiker heeft slechts toegang tot één

taalversie van het besturingssysteem.

L'utente finale può accedere a una sola lingua del

sistema operativo.

El usuario final sólo podrá acceder a una versión de

idioma del sistema operativo.

Loppukäyttäjä voi käyttää vain yhtä

käyttöjärjestelmän kieliversiota.

Användaren har endast tillgång till en språkversion av

operativsystemet.

Slutbrugeren har kun adgang til ét af

operativsystemets sprogversioner.

Sluttbruker kan aksessere kun én av

operativsystemets språkversjoner.

O utilizador final pode alcançar somente uma versão

de língua do sistema de exploração.

O usuário final pode acessar apenas uma versão de

idioma do sistema operacional.

Model FWS-001

PN 024-02-0255

Revision A01

Contents iii

Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Optional configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Mobile broadband with GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

TPM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

CL900 Motion SlateMate™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Overview of the CL900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Right side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Left side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CL900 SlateMate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Where to begin with your CL900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 2: Connect to a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 3: Get familiar with your CL900 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Optional setup tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Create a recovery image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Insert the pen battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Attach the pen tether . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

For more information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2 Using your CL900 . . . . . . . . . . . . . . . . . . . . . . . .15

Introducing the CL900 desktop and applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Changing the taskbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Accessing Motion tools from Windows notification area . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

How multiple-touch works fingers for gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Changing to one-tap open for touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Configuring touch input mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the touch tuning option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting touch settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting pen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Adjusting tablet PC settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Entering text and handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

iv Contents

Opening and closing the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Docking or floating the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Entering numbers with numbers pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Entering special keys with the extended keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using the handwriting recognition program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Starting Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Hiding and showing the Motion QuickNav tool bar . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Stopping Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Accessing Motion QuickNav help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting Motion QuickNav options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Motion QuickNav tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the cameras with Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the web camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Taking photos with Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Editing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Switching cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Locating Motion QuickNav output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Setting display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjusting the display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Rotating the display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Enabling or disabling automatic rotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Setting up an external display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Setting up speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using dictation and voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using the magnetic stripe reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the barcode scanner (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Barcode scanner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Supported barcode types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Checking tablet battery power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Battery and power management tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Setting up user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Creating a system image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Restoring your system image from Windows Control Panel . . . . . . . . . . . . . . . . . . . 51

Restoring your system image if you can’t start Windows 7 . . . . . . . . . . . . . . . . . . . . 52

Restoring your system without a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 3 Caring for your CL900. . . . . . . . . . . . . . . . . . . .55

General care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Caring for the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Contents v

Traveling with your CL900 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Chapter 4 Troubleshooting and FAQs. . . . . . . . . . . . . . .59

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Power problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Display problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Touch or pen problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Ports and connectors problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Network problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Audio problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Motion QuickNav problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Frequently asked questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

vi Contents

Chapter 1 Getting Started 1

Getting Started 1

The Motion Computing® CL900 Tablet PC is a durable, powerfully equipped tablet

developed and built for mobile business. Enterprise-ready, the CL900 offers a blend of

performance, integrated features and mobility. The lightweight CL900 helps users work

faster and more effectively; it provides the capabilities, applications and ergonomic ease-

of-use that mobile workers need to be more productive in today’s decentralized work

environments.

Product specifications

This is a list of the main features of the CL900 Tablet PC.

•Intel® Atom™ processor Z670 running Windows® 7 Professional

•1 or 2 GB 800MHz DDR2 memory*

•30 or 62 GB solid-state drive (SSD)

•10.1" touchscreen display (LED BL, 1376x768) with Corning® Gorilla® Glass

• Wi-Fi, Bluetooth, and optional mobile broadband with GPS* (Gobi™)

•Multi-touch input by finger and pen

•Mono speaker and dual array microphones

•front-facing 1.3 MP web camera and rear-facing 3.0 MP documentation camera

•USB, SD slot, 3.5mm audio input/output jack and Micro-HDMI® video port

•Dock connector

•Built-in lithium-Ion battery (up to 8 hours per battery charge)

•Optional Trusted Platform Module* (TPM) for hardware-based security (Infineon)

* Optional features are available when you purchase the CL900.

2 Chapter 1 Getting Started Optional configurations

Optional configurations

This section describes the optional CL900 configurations.

Mobile broadband with GPS

You can choose to purchase a CL900 Tablet PC with the optional mobile broadband with

GPS module. When installed, the module provides:

•Worldwide mobile broadband support

•Worldwide global positioning (GPS) support

Motion Connection Manager is an application that you use to manage your mobile

broadband and GPS network connections. For information on setting up mobile

broadband, see “Set up mobile broadband with GPS” on page 9.

The GPS receiver uses satellites to determine the current location, altitude, heading and

horizontal velocity of the CL900. You can use it with your preferred mapping applications to

find your current and desired locations.

TPM Security

The CL900 Tablet PC can be purchased with the optional Trusted Platform Module (TPM),

which is an embedded security chip that protects the hard drive and guards against

unauthorized access to data. TPM can generate and store passwords, encryption keys and

digital certificates.

TPM is used by enterprise-level software applications to implement advanced security

features such as:

•User and device authentication

•Full disk data encryption

•Restricted network access

System administrators typically configure TPM, which entails enabling TPM in the BIOS and

configuring the accompanying security software provided by the TPM manufacturer,

Infineon.

CL900 Motion SlateMate™

If you purchased the CL900 Tablet PC with the productivity module, Motion® CL900

SlateMate,™ the tablet comes with an integrated Magnetic Stripe Reader (MSR) and Barcode

Scanner (BCS). This allows the CL900 to become a mobile point-of-sale and data acquisition

tool.

Chapter 1 Getting Started Overview of the CL900 3

Overview of the CL900

The following illustrations show the buttons, slots and ports on the CL900 Tablet PC.

Top view

The speaker and microphones are located on the top edge of the CL900.

CL900 top view

NOTE:In addition to the built-in speaker and microphones, you can plug external headsets in the

audio in/out jack.

Bottom view

A dock connector on the bottom edge of the tablet enables you to connect with a docking

station.

CL900 bottom view

Speaker Listen to audio warnings, videos, music and other multi-

media applications.

Microphones Use voice commands, record audio and dictate notes with

the two liquid-resistant array microphones without the

need for an external microphone. For more information,

see “Using speech recognition” on page 42.

Dock connector Connect CL900 to a CL-Series docking station.

microphones

speaker

dock connector

4 Chapter 1 Getting Started Overview of the CL900

Front view

The front of CL900 consists of a capacitive touchscreen display, web camera and battery

gauge.

CL900 front view

Web camera Interact with people online, stream video or capture color

images with a 1.3 MP web camera. See “Using the cameras

with Motion QuickNav” on page 30.

Battery gauge Monitor battery status. When running on battery, LED

lights on the front show the current level of battery charge.

See “Checking tablet battery power” on page 46.

Touchscreen display Use your finger or pen to access all the functions of the

CL900 on the 10.1” display.

Ambient light

sensor

Measures background light and can automatically adjust

the brightness of the display.

web camera

touchscreen

display

ambient light sensor

battery gauge

Chapter 1 Getting Started Overview of the CL900 5

Back view

The documentation camera is located on the back of the CL900.

CL900 back view

Right side view

The pen is stored in a storage drawer on the right side of the CL900. (You may have

purchased a CL900 without a drawer.)

CL900 right view

Documentation

camera

Take photos or video with this 3.0 MP, auto-focus camera. It

produces pictures in JPG format with a resolution up to

2048 x 1536 pixels. See “Using the cameras with Motion

QuickNav” on page 30.

Pen tether attach

point

Loop a pen tether through this attach point to

keep your pen with the tablet. A tether is packaged

with each pen. See “Attach the pen tether” on

page 12.

Pen release button Press to open the pen storage drawer.

Pen storage drawer Store the pen when not in use, pen tip down.

documentation

camera

pen storage

drawer

pen tether

attach point pen

release

button

6 Chapter 1 Getting Started Overview of the CL900

Left side view

Most of the CL900 connectors and slots appear on the left side of the tablet. The ports are

protected by a cover which is not shown in the picture below.

CL900 left side view

Power button Press to turn on and to put the CL900 Tablet PC to

sleep.

Fan vent Cooling unit.

Security button Press to lock and unlock the CL900. Equivalent to

pressing Ctrl+Alt+Delete on a keyboard.

Battery gauge

button

Check remaining battery power. Press the button to

view battery gauge LED lights on the front, the number

of lights indicates the current level of battery charge.

See “Checking tablet battery power” on page 46.

Port cover Rubberized cover that protects the ports.

SD card slot Secure Digital (SD) memory card slot.

SIM card slot For some mobile broadband networks. If required, your

cellular network carrier provides the SIM card.

Micro-HDMI port Connect digital audio/video devices such as an external

digital monitor. The Micro-HDMI (Type D) supports up

to 1080p @ 60Hz.

Audio in/out jack Connect headphones, speakers or any other audio

device compatible with a 3.5mm jack.

USB 2.0 port Connect a USB device such as a mouse, digital camera,

printer or external storage device.

Power adapter port Connect the power adapter.

power slot

button

security

SIM

card audio

in/out

jack USB

port

button fan

vent

slot

power

adapter

HDMI

Micro-

port

battery

gauge

button

port

cover

SD card

Chapter 1 Getting Started Overview of the CL900 7

Pen

CL900 supports touch with a pen as well as your finger. You may find the pen handy when

you want to write a quick email or take notes. The pen is particularly effective for precise

data entry and navigation.

The pen is a battery-powered electronic digitizer with a pressure-sensitive tip and function

button. When pressed, the function button displays a right-click context menu. The pen

comes with a AAAA battery and pen tether.

CL900 pen

If your CL900 did not come with a pen, you can purchase one from the Motion Computing

Accessories page. For more information on using the pen, see “Using touch” on page 19.

NOTE:The CL900 pen is officially called the CL900 Digitizer Pen on the Motion Computing website.

For simplicity, this book refers to it simply as the CL900 pen or pen.

CL900 SlateMate

CL900 SlateMate is a productivity module integrated with the CL900. The first configuration

available contains a magnetic stripe reader (MSR) and barcode scanner (BCS).

CL900 SlateMate with Magnetic Stripe Reader and Barcode Scanner

tip function button battery compartment

barcode scanner lens

barcode

scanner

button

magnetic

stripe

status lights

reader

8 Chapter 1 Getting Started Where to begin with your CL900

Where to begin with your CL900

Here are some steps you can follow to power up and get familiar with your CL900 Tablet PC.

Step 1: Power up the tablet

1. Pull out the port door located at the bottom of the left side of the CL900 to expose the

AC adapter port and plug in the AC adapter.

Powering up the CL900

2. Plug the power cord into an outlet.

•The battery gauge turns amber to indicate that the battery is charging.

•Keep the tablet on AC power until the battery is fully charged.

3. Press and release the power button located on the top left side of the CL900 to turn

it on.

4. Follow the on-screen instructions to set up your user account and install Windows 7.

Step 2: Connect to a wireless network

The CL900 comes with built-in Wi-Fi and Bluetooth. Your tablet may also be equipped with

mobile broadband for accessing the Internet.

To set up available wireless networks:

•Enable wireless from the Motion Dashboard

•Set up Wi-Fi

•Set up mobile broadband with GPS

•Set up Bluetooth

Enable wireless from the Motion Dashboard

The first task when setting up wireless is to enable the wireless network adapters from the

Motion Dashboard. The Dashboard is a Motion Computing application for configuring your

CL900 Tablet PC.

power

adapter port

power button battery gauge

CTRL+ALT+DEL

Chapter 1 Getting Started Where to begin with your CL900 9

To enable wireless adapters

1. Open the Motion Dashboard. From the Windows task bar, tap the Motion Dashboard

icon .

2. Tap Wireless.

3. Tap the check boxes next to all wireless networks you intend to use:

•Enable Bluetooth Internal Wireless

•Enable 802.11 Internal Wireless

•Enable Mobile Broadband with GPS (If this option is not listed, your CL900 does not

have mobile broadband capabilities.)

NOTE:To extend battery life, enable only the wireless devices that you will be using.

Set up Wi-Fi

Connect to the Internet and other computers wirelessly over Wi-Fi.

To set up Wi-Fi

1. Enable Wi-Fi from the Motion Dashboard.

2. From the notification area, tap the wireless network icon .

3. Tap the desired wireless network from the list of available networks.

Set up mobile broadband with GPS

If you purchased your CL900 with the optional mobile broadband module, you can connect

to high-speed cellular networks worldwide. With the mobile broadband module and a data

plan from one of several cellular network providers, you have full Internet access.

To set up mobile broadband

1. Enable mobile broadband from the Motion Dashboard.

2. Start the Motion Connection Manager. From the Start menu, select All Programs >

Motion Computing > Motion CM.

3. Tap the help icon and select the help topic, Setting up mobile broadband.

4. Follow the instructions to set up a network profile and connect to the mobile broadband

network.

NOTE:Before you can connect to a mobile broadband network, you must have an active account

with a cellular network provider. Some providers require a SIM card for mobile broadband

access; if you are not sure whether you need one, contact your mobile broadband provider.

10 Chapter 1 Getting Started Where to begin with your CL900

Set up Bluetooth

The CL900 has a built-in Bluetooth adapter which provides short-range wireless

connectivity with other Bluetooth enabled devices.

To set up Bluetooth

1. Enable Bluetooth from the Motion Dashboard.

2. Add a Bluetooth device:

a. From the notification area, tap the Bluetooth icon and select Add a Device.

b. Make sure the device is discoverable according to Bluetooth device manufacturer’s

instructions. When a Bluetooth device is discoverable, it is visible to other Bluetooth

devices within range.

c. Select the desired Bluetooth device from the list of available devices.

d. Follow the on-screen instructions to complete the procedure.

3. Make the CL900 discoverable (visible) to other Bluetooth devices:

a. From the notification area, tap the Bluetooth icon and select Open settings.

b. On the Options tab, select Allow Bluetooth devices to find this computer.

Step 3: Get familiar with your CL900 Tablet PC

Once you’ve set up your CL900, take a few minutes to get familiar with your tablet.

•Use Motion Computing tools to customize your tablet according to your work style. See

“Using the Motion Dashboard” on page 16.

•Open the writing pad and provide handwriting samples to improve handwriting

recognition. See “Entering text and handwriting recognition” on page 24.

•Take photos or use the web camera. See “Using the cameras with Motion QuickNav” on

page 30.

•Set up speech recognition. See “Using speech recognition” on page 42.

Step 4: When you take a break

When you go away from your tablet for a while, you can lock it to avoid others from

accessing it and put it in sleep or hibernate mode to save power.

Chapter 1 Getting Started Where to begin with your CL900 11

Lock and unlock the tablet

To lock the tablet, either

•Press and the security button on the left side of the tablet.

•If a keyboard is attached, enter Ctrl+Alt+Delete.

To unlock the tablet

•Press the security button or Ctrl+Alt+Delete again.

Sleep mode

Place your tablet in sleep mode when you go away for a short period of time. Sleep mode

conserves battery power while you are away and when you return, your desktop is the same

as you left it. Sleep is sometimes called “stand-by.”

To put the tablet in sleep mode

•Save your files.

•Press and release the power button .

Note: While in sleep mode, the power button flashes green.

To wake up the tablet from sleep mode

•Press and release the power button .

The tablet quickly resumes activity and your desktop is the same as you left it.

Hibernate mode

If you intend to leave your tablet for several hours or more, you can put the tablet in

hibernate mode. Like sleep, when you return from hibernate, your desktop is the same as

you left it.

It takes longer to start up from hibernate mode than sleep, but it consumes very little

power, saves data to disk beforehand, and is still faster than starting your tablet after

shutting it down.

To put the tablet in hibernate mode

•From the Start menu, tap the arrow next to Shut down and select Hibernate.

Hibernate from the Start menu

hibernate

12 Chapter 1 Getting Started Optional setup tasks

For more information on power options, see “Changing how the power button functions”

on page 49.

Optional setup tasks

Here are some other tasks you may want to do when you start out with your CL900.

Create a recovery image

Once you have set up your CL900 the way you like it, including installing your applications,

create a system image on an external USB drive. This is a safety measure in the unfortunate

event that your system stops working.

A system image is an exact copy of a drive and includes Windows 7, your system settings,

programs, and files. For more information, see “Creating a system image” on page 51.

Insert the pen battery

The pen comes in a separate package with a AAAA battery and pen tether.

To insert the pen battery

1. Unscrew the pen cap.

2. With the plus side of the battery towards the pen tip, insert the battery in the cavity of

the pen.

Pen and battery

3. Screw the pen cap in place.

NOTE:The tablet displays a low-battery warning when the pen battery has less than 20%

remaining.

Attach the pen tether

The CL900 pen comes with a tether so that you can attach the pen to your tablet or docking

station to avoid misplacing it. The tether is essentially a string with loops at each end.

To attach the pen tether

1. Slip one end of the tether through the hole at the end of the pen, then pull the pen

through the loop until it is tight.

2. Slip the other end of the tether through the attach point on the CL900 then pull the pen

through the loop until it is tight.

Chapter 1 Getting Started Optional setup tasks 13

TIP:You may find it helpful to use a small screw driver or something similar to assist threading

the loop through the tight space of the tether attach point.

You can purchase pens from the Motion Computing Accessories page.

Connect the tablet to a docking station

The CL900 docking station is a separate accessory that you can purchase from the Motion

Computing Accessories page. The docking station has:

•Three USB ports to connect a keyboard, mouse, or other USB devices

•An Ethernet port to connect to a local network

•A pen tether attach point

To connect the tablet to a docking station

1. Connect the AC adapter to the port on the back of the docking station.

2. If desired, connect a mouse and or keyboard to USB ports on the back of the docking

station.

3. With the front of the dock facing you and holding the tablet upright, slip the tablet into

the dock.

TIP:You will know if the tablet is seeded properly if the battery gauge located on the left side of

the tablet lights up.

Connect the tablet to a display monitor

Connect a display monitor directly to the CL900 tablet itself using the Micro-HDMI port

(located on the left side of the tablet) with an appropriate connector, such as a DVI-HDMI

adapter.

To set up an external monitor

1. Connect the monitor cable from the external monitor into the Micro-HDMI port on the

CL900.

2. Plug in the external monitor and turn it on.

3. If necessary, install software and drivers for the monitor. See the manufacturer’s

documentation for more information.

After connecting the monitor, set up the external display from the Motion Dashboard as

described in “Setting up an external display” on page 40.

14 Chapter 1 Getting Started For more information

For more information

This User’s Guide introduces the full set of CL900 features and provides instructions for

common tasks you’ll perform. The rest of this book is organized as follows:

•Chapter 2 Using your CL900—Provides instructions for basic CL900 tasks including

how to customize your tablet to fit the way you work using Motion Dashboard, how to

use the cameras, how to set up speech recognition and more.

•Chapter 3 Caring for your CL900—Provides suggestions for keeping your tablet in

great shape.

•Chapter Troubleshooting and FAQs—Provides answers to common issues you may

encounter as you begin to use your CL900. Also includes FAQs.

The Getting Started document located on the desktop provides a number of quick tips to

using the tablet.

You will find other useful information on our website:

•Tablet PC Tips & Tricks

•Motion Computing Support

•Free online training videos

•Knowledge Base

•CL900 accessories

NOTE:This guide is available in French, German, Spanish and Portuguese from the web site.

Chapter 2 Using your CL900 15

Using your CL900 2

This chapter provides information about performing common tablet tasks such as

finetuning touch and changing tablet settings.

Introducing the CL900 desktop and applications

When you start up the CL900 for the first time, the desktop looks like the following picture

where Motion Computing applications appear in the taskbar and notification area.

Motion Computing desktop and applications

taskbar notification area

Getting Started

document

16 Chapter 2 Using your CL900 Using the Motion Dashboard

The Motion Computing applications are described below.

Changing the taskbar

You may find it convenient to place the Windows taskbar on the left edge of the

touchscreen display.

To place the taskbar on the left edge of the screen

1. Press and hold the Start menu icon and tap Properties.

2. Tap the Taskbar tab.

3. Make sure that Lock the taskbar is checked.

4. Under Taskbar location on screen, select Left.

5. Tap OK.

TIP:As an option, you can hide the taskbar altogether; it reappears when you tap the area. From

the Taskbar tab, tap the Auto-hide the task bar check box.

Using the Motion Dashboard

The Motion Dashboard provides a convenient way to change common tablet-related

settings.

To open Motion Dashboard

•From the Windows task bar, tap the Motion Dashboard icon .

Motion Getting

Started

Document that contains tips for starting out with the

CL900 Tablet PC.

Motion Dashboard Motion application for changing tablet settings. See

“Using the Motion Dashboard” on page 16.

Motion Quicknav User interface designed for touch devices. You can use

this to access the web and documentation cameras. See

“Using the cameras with Motion QuickNav” on page 30.

EXOPC™ Third-party user interface designed for touch devices. Tap

the EXOPC icon to open a user interface which you may

find convenient for touch interaction and for accessing

websites and web applications. (You can get new

applications from the EXOStore.) For more information,

tap the help icon in the EXOPC user interface or go to

www.exopc.com.

Chapter 2 Using your CL900 Using the Motion Dashboard 17

Motion Dashboard is organized into categories, which are listed on the left of the

Dashboard. Tap a category to display its settings. In this illustration, Motion Dashboard is

open to Display settings.

Motion Dashboard

The following table lists some of the tasks you can perform using the Motion Dashboard.

NOTE:This is a partial list of tasks that you can perform with Motion Dashboard.

Some of these tasks are described in this chapter; all tasks are described in

Motion Dashboard by tapping the help icon .

18 Chapter 2 Using your CL900 Accessing Motion tools from Windows notification area

Accessing Motion tools from Windows notification area

For convenience, you can access common Motion tools from the Windows notification area.

NOTE:Initially, the Motion icons do not appear in the notification area. Tap the arrow to view more

icons. Tap Customize to have the icons appear in the notification area.

Motion icons in the notification area

Dashboard Category Task

Display • Rotate the display orientation

• Adjust the brightness of the display

• Set advanced graphic properties

• Set up an external display

•Dim the display automatically

Audio • Adjust speaker and microphone volume

• Adjust advanced audio settings

• Suppress background noise

•Balance speakers

Pen & Tablet • Configure touch to use touch only, pen only or both

simultaneously

• Adjust touch to left-handed setting

• Adjust sensitivity to flicks and gestures

• Use the pen function button for erasing digital ink instead

of performing the right-click action

• Personalize your handwriting so that it can be recognized

more accurately

Wireless • Enable and disable Bluetooth, 802.11 Wi-Fi, and mobile

broadband

• Choose to have wireless disabled on Start Up (it is enabled

by default)

• Adjust 802.11 Wi-Fi and Bluetooth properties

Power • Dim the display to save power

• Select a power plan

• Change what the power button does when pressed: sleep,

hibernate or shut down

Motion power indicator

arrow Motion

utilities

QuickNav

Chapter 2 Using your CL900 Using touch 19

Tap the Motion icon to display:

•Battery Health—Shows the current battery charge level.

•Motion Dashboard—Opens the Motion Dashboard.

•Options—Lists options you can set:

–Show Hard Drive Activity—When selected, the Motion icon blinks when there is

hard drive activity.

–Automatic Display Rotation—When selected, the CL900 automatically changes the

viewing orientation (landscape to portrait or vice versa) when the tablet is physically

rotated.

Using touch

With the CL900, you can use either your finger, a pen or both to interact with the

touchscreen display. While it’s convenient to use your finger most of the time, a pen allows

you more precise control for editing a document or drawing graphics among other things.

With touchscreen displays, you use your finger or pen as you would use a mouse. For

example, tapping twice is the same as double-clicking a mouse. Tap and holding is the

same as right-clicking a mouse to open context-sensitive menus.

Here are some common ways to perform tasks on a touchscreen:

•Tap—Select something

•Press and hold—Open a menu of options. This is equivalent to right-clicking a mouse to

display the right-click menu.

Note: Press and hold your finger until a circle appears then lift your finger to display the

menu.

•Double-tap—Perform a double-click action

•Tap and drag—Drag and drop

•Pinch fingers together—Zoom in

•Spread fingers apart—Zoom out

•Flick—Scroll through a list or move quickly

•Press and hold the pen’s function button (equivalent to a right-click on a mouse)—

Open a context-sensitive menu

NOTE:If the tablet does not respond when you tap with your finger, try using more area of your

fingertip. Unlike other types of touchscreens, the CL900 capacitive touchscreen does not

respond to other input. For example, you can’t tap it with another object such as a credit

card or when wearing gloves.

20 Chapter 2 Using your CL900 Using touch

How multiple-touch works fingers for gestures

The CL900 touchscreen display supports multi-touch which allows you to directly

manipulate items on-screen, for example to navigate websites and view photos. For

example, you can use your fingers to scroll through lists, zoom in and out, rotate, and so on.

A quick way to learn touch is to try out the EXOPC user interface that comes with the CL900.

From the taskbar, tap the EXOPC icon and choose any of the free applications

available.

Changing to one-tap open for touch

With touch, you may want to change how you select and open items. By default, Windows

folders are set up so that you tap once to select an item and double-tap to open it. For

touchscreen displays, you can change the behavior to point to select an item and open an

item with one tap instead of two.

To change folder options

1. From the Windows Control Panel, tap Appearance and Personalization, Folder

Options, then tap Specify single- or double-click to open.

2. Under Click items as follows, tap Single-click to open an item (point to select).

For more information, open Windows Help and search for “folder options.”

Configuring touch input mode

You can determine how touch input is configured by setting the input mode. You can use:

•Your finger only; no pen input is detected.

•The pen only; no finger input is detected.

•Both your finger and a pen.

•Switch between touch and pen input, in which case you double-tap to switch to touch

input. This is useful to avoid the tablet from responding to unintentional touch input.

To configure touch settings

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Touch Settings.

4. From the Digitizer Options tab, under Input Mode tap the desired mode.

NOTE:When you tap Pen & Tablet Touch Settings, it opens a panel titled N-trig DuoSense

Digitizer Settings. N-trig makes the CL900 digitizer pen and the digitizer software that

detects your finger or pen input and converts it to digital input.

Chapter 2 Using your CL900 Using touch 21

Using the touch tuning option

If you find that the touchscreen doesn’t respond as you expect, or if the tablet starts to

respond to unintentional touch input, you can finetune touch by resetting the touch system

to its optimal state by selecting the touch tuning option from Pen & Tablet.

To use the touch tuning option

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Touch Settings.

4. From the Digitizer Options tab, under Touch Tuning tap Start and wait for the

program to complete.

NOTE:Do not touch the screen during the tuning process.

Adjusting touch settings

You can adjust how your finger movements are interpreted in many ways. For example, you

can:

•Adjust how quickly the tablet responds when you double-tap your finger

•Adjust how quickly the tablet responds when you press and hold your finger

•Show the touch pointer when interacting with items on the screen

•Change the touch pointer location, which can be helpful if you are left-handed

• Enable or disable multi-touch gestures and inkings

•Change the location of menus to appear to the right of your hand, which is helpful if you

are left-handed

To change touch settings

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Pen & Input Devices.

4. Tap the Touch tab.

5. To enable Touch, tap Use your finger as an input device.

6. To enable multi-touch gestures, tap Enable multi-touch gestures and inking.

7. To adjust the Double-tap action, under Touch action, tap Double-tap then tap

Settings. Move the slider to make your adjustments.

8. To adjust the Press and hold action, under Touch action, tap Press and hold then tap

Settings. Move the slider to make your adjustments.

9. To display the touch pointer on the screen, tap Show the touch pointer.

22 Chapter 2 Using your CL900 Using touch

10.To change what the touch pointer looks like or where it’s positioned, tap Advanced

Options.

To change the location of menus for left-handed users

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Tablet PC Settings.

4. Tap the Other tab and tap Left-Handed.

Adjusting pen settings

If the pen doesn’t respond as accurately as you would like, you can make adjustments. For

example, you can:

•Use the button on the pen to perform the right-quick action or act as an eraser

•Adjust how quickly the tablet responds when you double-tap the pen

•Adjust how quickly the tablet responds when you press and hold the pen

To change pen settings

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Pen & Input Devices.

4. Tap the Pen Options tab.

5. To adjust the speed and spacial tolerance of the Double-tap action, under Pen action,

tap Double-tap then tap Settings. Move the slider to make your adjustments.

6. To adjust the speed and duration of the Press and hold action, under Pen action, tap

Press and hold then tap Settings. Move the slider to make your adjustments.

7. To enable the function button on the pen, tap Use the pen button as a right-click

equivalent.

NOTE:Pen & Input Devices contains the Use the top of the pen to erase ink option, which does

not apply to the CL900 digitizer pen. Instead, you can set the pen’s function button to act as

an eraser.

To use the pen function button as an eraser

1. Tap Pen & Tablet.

2. Tap Touch Settings.

3. Tap the Pen tab.

4. Under Pen button, tap Eraser.

Chapter 2 Using your CL900 Using touch 23

Adjusting tablet PC settings

From Tablet PC Settings, you can change from right-handed to left-handed use.

To change hand orientation

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Tablet PC Settings.

4. Tap the Other tab and make your desired change.

The Tablet PC Settings Display tab has a Calibrate option. This does not apply to the

CL900. Instead, if touch input does not behave as expected, you can tune touch as

described in “Using the touch tuning option” on page 21.

The Configure your pen and touch displays option on the Tablet PC Settings Display

tab is useful for assigning touch to the appropriate display when one or more displays are

connected to the tablet. By default, Windows 7 assumes that an external display is for touch

input. To change this, run Setup from Tablet PC Settings to assign touch to your tablet

display. If you have multiple external monitors, run Setup to assign touch to the correct

display.

NOTE:A keyboard must be connected to the tablet to perform this procedure.

To assign touch to the desired display

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Tablet PC Settings.

4. Tap the Display tab.

5. Tap Setup next to “Configure your pen and touch displays.”

6. Tap Touch Input.

7. Press the Enter key until you see the instructions appear on the display that you want to

use for touch input.

8. Follow the on-screen instructions.

9. Press Esc to end the process.

24 Chapter 2 Using your CL900 Entering text and handwriting recognition

Entering text and handwriting recognition

You can enter text by either tapping characters on an on-screen keyboard or writing on a

virtual note pad. When you write on the writing pad, your handwriting converts to digital

ink. “Digital inking” refers to the process of converting your handwriting to text. In the

following picture of the writing pad, someone started writing Motion Computing and

“Motion” has already been converted into digital ink.

Input panel open to the writing pad

TIP:Tap the icons at the top of the input panel to view videos on making editing gestures. To

hide the video tips, tap the icon on the right.

By tapping the keyboard icon at the top of the pad, the input panel opens to the on-screen

keyboard.

Here’s the input panel open to the on-screen keyboard. Tap the Tools menu for more input

panel options and for viewing Help Topics.

Input panel open to the on-screen keyboard

TIP:Resize the keyboard panel by dragging the handle at the bottom right of the keyboard.

TIP:Use the Ctrl, Alt, Fn, Del and Bksp keys as you do on a normal keyboard.

writing pad icon keyboard icon video demonstrations of writing tips

writing pad

help

tools

Chapter 2 Using your CL900 Entering text and handwriting recognition 25

Opening and closing the input panel

The tablet PC input panel often opens automatically when you tap in a text field. You can

also tap the tab located on the left side of the screen to expand the input panel.

To open the input panel either

•Tap at the place you want to enter text, such as in a text box. Then tap the input panel

icon .

•Tap the input panel tab on the left edge of the screen .

To close the input panel

•Tap the close button at the top-right. The input panel slides back to the edge of

the screen.

Docking or floating the input panel

By default, the input panel is floating and you can move it anywhere on the screen by

placing your finger or pen on the title bar and dragging it.

If you prefer, you can dock the input panel so that, when it is open, it always appears at the

same location, either at the top or bottom of the screen.

To dock or undock the input panel

•At the top of the input panel, tap Tools.

•Select Docking.

•Select either Dock at the top of the screen, Dock at the bottom of the screen or Float.

TIP:If you're left-handed, you might want to move the input panel to the right edge of the

screen to make it easier to use.

Entering numbers with numbers pad

If you find yourself typing a lot of numbers, use the numbers pad.

To open the numbers pad

•Tap the Num key at the bottom of the writing pad.

Numbers pad

26 Chapter 2 Using your CL900 Entering text and handwriting recognition

Entering special keys with the extended keyboard

You can enter special keys using the on-screen expanded keyboard. Special keys include:

•Home, End, Insert keys

•Page up, Page down keys

•Print screen key

•Pause key

•Scroll lock key

To open the expanded keyboard

•Tap the Tools key at the top of the input panel and choose Show Expanded Keyboard.

Expanded keyboard

Using the handwriting recognition program

The more you write, the quicker your handwriting is recognized because the tablet has an

automatic learning tool that collects data about the words you use and how you write

them. This data is stored under your user profile.

As a option, you can use the handwriting recognition application to train the tablet to

recognize your handwriting style. You supply handwriting samples when prompted.

To start the handwriting recognition program

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

3. Tap Pen & Input Devices.

4. Tap Handwriting and follow the on-screen instructions.

TIP:If you inherit your CL900 from another user, you can reset automatic learning.

To reset handwriting automatic learning

1. Open Motion Dashboard.

2. Tap Pen & Tablet.

tools special keys

Chapter 2 Using your CL900 Using Motion QuickNav 27

3. Tap Pen & Input Devices.

4. Tap Handwriting.

5. Tap Don’t use automatic learning. The current handwriting profile is deleted.

6. Tap Use automatic learning to begin collecting handwriting data again.

NOTE:You can find other handwriting applications at the Motion Computing Store.

Using Motion QuickNav

Motion QuickNav is a user interface application designed specifically for touch. You can use

Motion QuickNav to:

•Take photos and insert them directly into your documents or email. For details on using

the photo camera, see “Taking photos with Motion QuickNav” on page 31.

•Hold video chats with the web camera. For details, see “Using the web camera” on

page 31.

•Record video clips. For details, see “Using the Motion QuickNav tools” on page 29.

•If you have the GPS module, you can acquire GPS locations and insert them in your

documents, excel sheets or tag photos (called a geo tag). You can also get driving

instructions and other online services such as getting local fuel prices.

•Record or play back voice notes. For details, see “Using the Motion QuickNav tools” on

page 29.

•Read barcodes using the camera. For details, see “Using the Motion QuickNav tools” on

page 29.

In addition, Motion QuickNav includes an on-screen keyboard and a numeric pad. You may

prefer to use them rather than the tablet PC input panel (as described in “Entering text and

handwriting recognition” on page 24.)

NOTE:To use GPS with Motion QuickNav, your CL900 must have the mobile broadband module

installed and set up and GPS must be running. For more information, see “Mobile

broadband with GPS” on page 2.

Starting Motion QuickNav

To start Motion QuickNav

1. Tap the Motion QuickNav icon from the taskbar.

28 Chapter 2 Using your CL900 Using Motion QuickNav

The Motion QuickNav keyboard appears at the bottom of your desktop.

Motion QuickNav keyboard

NOTE:As Motion QuickNav starts up, the screen displays “Motion QuickNav powered by Dial Keys.”

Dial Keys is the vendor that created Motion QuickNav for Motion Computing.

2. Tap the Motion QuickNav tool bar icon located on the bottom left of the keyboard

to open the Motion QuickNav tool bar.

Motion QuickNav tool bar

Motion QuickNav

tool bar icon

photo and web camera

user mode

folder mode

number pad

on-screen keyboard

video camera

GPS locator

voice recorder

barcode scanner

Chapter 2 Using your CL900 Using Motion QuickNav 29

Hiding and showing the Motion QuickNav tool bar

While Motion QuickNav is running, the Motion QuickNav tool bar appears on the right side

of the desktop. You can hide the tool bar from view and show it only when you want to use

it.

To hide and show the Motion QuickNav tool bar

•From the notification area, tap the Motion QuickNav icon .

•To show the tool bar, tap the Motion QuickNav icon again.

Stopping Motion QuickNav

When you are finished using Motion QuickNav, stop the application from the notification

area.

To stop Motion QuickNav

1. From the notification area, tap and hold the Motion QuickNav icon .

2. Tap Exit.

Accessing Motion QuickNav help

For more details on using Motion QuickNav, view Motion QuickNav help.

To view Motion QuickNav help

1. From the notification area, tap and hold the Motion QuickNav icon .

2. Tap Help.

Setting Motion QuickNav options

You can change some Motion QuickNav settings from the navigation area. Tap and hold the

Motion QuickNav icon to open the Options menu. For information on these options, see

Motion QuickNav help.

Using the Motion QuickNav tools

This section provides a brief introduction to the tools available with Motion QuickNav. The

next section describe how to use Motion QuickNav to operate the photo camera and web

camera in greater detail.

To use the barcode scanner from Motion QuickNav

1. Open the Motion QuickNav tool bar then tap the barcode icon to open the

barcode scanner.

30 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav

2. Tap the Options icon to set up the scanner. You can choose to

•Set the type of barcode the scanner recognizes. For best performance, disable the

codes you do not need.

• Use the front- or rear-facing camera to scan the codes.

•Change the resolution. Use a higher the resolution to improve accuracy; use a lower

resolution to improve performance.

To use the Motion QuickNav voice recorder

1. Open the Motion QuickNav tool bar then tap the voice recorder icon .

2. You can choose to

•Send a voice message by email

•Create a voice journal and add voice messages to it

•Add a voice note to an active application

3. Tap the Options icon to set up which device to use for recording or playback or to

change the location of your voice journal.

Note: For another way to use speech, see “Using speech recognition” on page 42.

To use the Motion QuickNav video recorder

1. Open the Motion QuickNav tool bar then tap the video recorder icon .

2. Tap the appropriate icons to start, pause, save or cancel a recording.

3. Tap the Options icon to set the video quality, which device to use for recording or

playback or to change the folder where your videos are stored.

Using the cameras with Motion QuickNav

Your CL900 comes equipped with two built-in cameras:

•Front-facing web camera—a 1.3 MP camera that supports streaming video.

•Rear-facing documentation camera—a 3.0 MP JPEG format camera with a maximum

resolution of 2048x1536 pixels, which supports taking photos and capturing video.

The cameras can work with any application that uses a camera, such as Skype, Instant

Messenger, Windows Live or Windows Movie Maker.

The Motion QuickNav application that comes free with the CL900 is one way you can use

the camera.

Chapter 2 Using your CL900 Using the cameras with Motion QuickNav 31

Using the web camera

You can use the web camera with a variety of applications and some applications can make

use of both cameras. For example, Skype can detect the front and rear cameras and allow

you to switch between them during a video conference.

Motion QuickNav is the web camera application that comes free with the CL900.

To start the web camera with Motion QuickNav

1. Open the Motion QuickNav tool bar then tap the camera icon to open the

viewfinder.

If you are not in view, you need to change Motion QuickNav to use the web camera.

2. To set Motion QuickNav to use the web camera, tap the Options icon at the top of

the viewfinder.

3. From the Camera Options menu, Camera tab, Source, select USB 1.3 web camera:

Taking photos with Motion QuickNav

The Motion QuickNav camera tool is designed to use the rear documentation camera to

take photos that you can:

•Insert directly into an open application such as Microsoft Word

•Send through email

•Adjust and annotate on the spot

•Add geographical information, called a geo tag (requires GPS capabilities as described in

“Mobile broadband with GPS” on page 2.)

web camera

32 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav

When you select the camera tool from the Motion QuickNav tool bar, the viewfinder

appears.

Motion QuickNav photo viewfinder

The Action menu on the top right allows you to choose how Motion QuickNav handles your

photos as you take them. You can store them on disk, email them, or send them to the

clipboard where they are loaded into an active program on your desktop.

Action menu to select photo destination

By default, Motion QuickNav saves photos to a folder.

options

close

shutter

GPS tag

time tag

stamp

photo

reviewer

icon

menu

Action

camera information

attach photos to an email message

send a photo to an application

save photos to a folder

Chapter 2 Using your CL900 Using the cameras with Motion QuickNav 33

Take photos and save in a folder

To take photos using Motion QuickNav and save them in a folder

1. Open the Motion QuickNav tool bar then tap the camera icon to open the

viewfinder.

If you see yourself in the viewfinder, Motion QuickNav is set to use the web camera.

Switch to the rear documentation camera as described in “Switching cameras” on

page 36.

2. Make sure the folder icon is selected under the Actions menu.

3. Frame the subject of your photo in the viewfinder and tap the shutter icon to take

the photo.

4. As you continue to take photos, they appear in the temporary folder located on the left

of the viewfinder.

5. Select a photo from the left to annotate it or make any other edits. For more information,

see “Editing photos” on page 35.

6. By default, the photos are saved automatically in a folder called New Pictures under the

Documents\Camera folder. To go to or change the folder location, see “Locating Motion

QuickNav output” on page 38.

7. When you’re done, tap the close icon to close the viewfinder.

Take photos and attach to an email message

To email photos, you select the email icon from the Action menu, take one or more

photos then, when you close the viewfinder, a new email message appears with the photos

attached.

To attach photos to an email message

1. Open the Motion QuickNav tool bar then tap the camera icon to open the

viewfinder.

If you see yourself in the viewfinder, Motion QuickNav is set to use the web camera.

Switch to the documentation camera as described in “Switching cameras” on page 36.

2. Select the email icon from the Action menu.

3. Frame the subject of your photo in the viewfinder and tap the shutter icon to take

the photo.

4. Continue to take photos and they will appear on the left of the viewfinder.

5. To add notes or make any other edits to a photo, tap the photo on the left. For more

information, see “Editing photos” on page 35.

34 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav

6. When you’re done, tap the close icon to close the viewfinder. A new email message

appears with the photos attached.

Take photos and insert in an application

You can insert a photo directly into an application by choosing the clipboard icon

from the Action menu. Take a photo, close the viewfinder, then the photo appears where

your cursor is located in the application.

To insert a photo into an active application

1. From the application, place the cursor where you want the photo to appear.

2. Open the Motion QuickNav tool bar then tap the camera icon to open the

viewfinder.

3. Select the clipboard icon from the Action menu.

4. Frame the subject of your photo in the viewfinder and tap the shutter icon to take

the photo. The photo appears in the edit window.

5. You can add notes or make any other edits to the photo from here. For more information,

see “Editing photos” on page 35.

6. Tap the close icon located at the top right of the viewfinder.

7. The photo appears in your application.

Chapter 2 Using your CL900 Using the cameras with Motion QuickNav 35

Editing photos

You can open a photo in the Motion QuickNav edit window to change it, for example, you

can add notes, adjust brightness, rotate, crop or delete it. Edit tools are available from the

edit tool located at the bottom of the edit window.

Motion QuickNav calls this “review mode” because photos are available for editing as long

as you have the Motion QuickNav viewfinder open. Once you close the viewfinder, Motion

QuickNav sends the photo to the chosen output: clipboard, email, or folder. If you’ve saved

your photos in a folder, you can make further changes using your favorite photo editing

software.

To edit a photo

1. Display the photo in the edit window.

The edit window appears automatically if you are sending the photo to the clipboard.

If you are sending the photo to a folder or to email, the photos appear in a temporary

folder on the left; as you continue to take photos, the folder fills up. Select a photo on the

left and it appears in the edit window.

folder selector

temporary

photo storage

edit tool bar

current photo in edit window

36 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav

2. Tap an icon from the edit tool bar at the bottom of the edit window to make changes:

Motion QuickNav edit tool bar

3. Tap the pencil icon to enter annotate mode.

4. Tap the desired pen color or highlighter. Use the eraser if necessary. Then tap the pencil

icon again to return to the edit tool bar.

5. Make any other adjustments by selecting the appropriate icon. For example, you can

crop, zoom, rotate, or adjust brightness or contrast. You can add white space to the top,

bottom, right or left side of the photo by selecting the extend icon . Tap the undo

icon to remove your edits.

6. When finished editing the photo, tap the camera icon to return the viewfinder.

Your edits are saved automatically.

7. Either select another photo to edit or return to camera mode.

Switching cameras

When using Motion QuickNav as your camera application, you switch between using the

web camera and documentation camera from the Motion QuickNav Camera Options menu.

To switch between the web camera and documentation camera

1. Open the Motion QuickNav tool bar then tap the camera icon to open the

viewfinder. If you are in view, the web camera is active.

2. Tap Options icon located at the top of the viewfinder.

return contrast crop extend undo

to annotate brightness zoom rotate delete

viewfinder

to return black pencil eraser

to red pencil highlighter

edit tool bar

Chapter 2 Using your CL900 Using the cameras with Motion QuickNav 37

3. From the Camera Options menu, tap Camera tab, then under Source, select the desired

camera:

•USB 1.3M WebCam for the web camera

•USB 3.M DocCam for the rear documentation camera

Note: You can change the photo resolution to either improve the picture quality (by

choosing a higher resolution, such as 1600x1200) or to reduce the file size (by choosing a

lower resolution such as 160x120). You can also rotate the camera from this menu.

4. Tap the close icon to close the Options menu.

drop-down menu to

switch cameras

close

38 Chapter 2 Using your CL900 Using the cameras with Motion QuickNav

Locating Motion QuickNav output

When you take photos, videos, or sound recordings with Motion QuickNav, QuickNav places

them in default folders and you can access these folders directly from the Motion QuickNav

tool bar by tapping the folder icon to switch to folder mode. A folder icon appears in

front of each tool indicating that QuickNav is in folder mode as show below:

Motion QuickNav folder mode

To locate the folders where Motion QuickNav stores content

1. Open the Motion QuickNav tool bar then tap the folder icon to switch to folder

mode.

2. Tap the folder icon for the tool whose output you want to change.

3. To leave folder mode, from the QuickNav tool bar, tap the folder icon again.

To change the folder where your Motion QuickNav output is stored

1. Open the Motion QuickNav tool bar then tap the icon for the QuickNav tool for the folder

you want to change then tap the Options icon located at the top of the window.

•To change the folder where photos are stored, tap the camera icon from the

QuickNav tool bar. Tap the Options icon then tap the Picture Info tab. Under

Storage, browse to the folder where you want to store photos.

•To change the folder where videos are stored, from the Motion QuickNav tool bar tap

the Video recorder icon then tap the Options icon . Under Folder, browse

to where you want to store voice recordings.

•To change the folder where voice recordings are stored, you browse to the folder

directly from the video recorder window. (You don’t need to open the Options menu.)

2. For photos and videos, tap the close icon to close the Options menu.

photo folder

video folder

home directory

voice recordings folder

Chapter 2 Using your CL900 Setting display options 39

Setting display options

Use the procedures in this section to customize your display settings. You can adjust the

brightness level, rotate the display and change the order in which the display rotates.

Adjusting the display brightness

You can change the brightness of the display which is useful for conserving battery power.

To adjust the display brightness

1. Open Motion Dashboard.

2. Tap Display.

3. Move the Brightness slider to the desired level.

TIP:For optimal battery conservation and viewability, set the brightness scale to the mid-point

or slightly above.

4. Select one of the following:

•Fixed—Sets the display brightness to a constant level. Move the slider to adjust the

display to the desired brightness level. When set to Fixed, the ambient light sensor is

ignored.

•Dynamic—Uses the ambient light sensor to maintain an appropriate brightness level

for the current lighting condition. The Dynamic setting helps to conserve battery

power.

Rotating the display orientation

You can easily change the screen orientation to fit your current task. For example, you may

want to use the portrait orientation for filling out forms or reading an e-book. At other

times, you may want a landscape orientation for web browsing or sketching.

To rotate the display

1. Open Motion Dashboard.

2. Tap Display.

3. Tap the Rotate Screen button.

Enabling or disabling automatic rotation

You can set the display to automatically rotate when you physically rotate the tablet. By

default, automatic rotation is disabled.

To enable or disable rotating the display automatically

1. From Windows notification area, tap Options.

2. Select or clear the Automatic Display Rotation check mark.

40 Chapter 2 Using your CL900 Setting display options

Setting up an external display

You can use your tablet with an external monitor or projector. When connecting to an

external display, specify whether to:

•Duplicate (mirror) the displays

•Extend the tablet’s display to span across the external monitor

•Use the external monitor only or use the tablet only

Mirror display

The “mirror display” theme duplicates the tablet display on both the display and monitor.

This is useful with a projector.

Extended with monitor primary

The “extended with monitor primary” display theme expands the desktop area across the

tablet and external monitor, where the external monitor as the primary monitor. You can set

the external monitor to use a different display resolution than the tablet PC.

mirror display

CL900 external monitor

CL900 external monitor

extended with monitor primary

Chapter 2 Using your CL900 Setting display options 41

Extended with tablet primary

The “extended with tablet primary” display theme expands the desktop area across the

tablet and external monitor, with the tablet is primary display. You can set the external

monitor to use a different display resolution than the tablet.

Monitor only

The “monitor only” display theme uses the external monitor only.

Tablet only

The “tablet only” display theme uses the tablet display only.

To connect an external monitor to the CL900, you can use the Micro-HDMI port (located on

the left side of the tablet) with an appropriate connector, such as a DVI-HDMI adapter.

To set up an external monitor

1. Connect the monitor cable from the external monitor into the Micro-HDMI port on the

CL900.

2. Plug in the external monitor and turn it on.

3. If necessary, install software and drivers for the monitor. See the manufacturer’s

documentation for more information.

4. Open Motion Dashboard.

5. Tap Display.

6. Select a Display Scheme.

Resetting touch after adding other monitors

After setting up an external monitor, touch might be disabled on your tablet because

Windows 7 assumes that the external display is for touch input. You can enable touch on

the correct display from the Motion Dashboard by following the procedure below. You’ll

need a keyboard.

To enable touch when your tablet is connected to an external display

1. If it isn’t already, attach a keyboard to the tablet.

2. Open Motion Dashboard.

3. Tap Pen & Tablet.

4. Tap Tablet PC Settings.

5. Select the Display tab.

6. Tap Setup next to “Configure your pen and touch displays.”

7. Tap Touch Input.

8. Press the Enter key until you see the instructions appear on the display that you want to

use for touch input.

42 Chapter 2 Using your CL900 Using speech recognition

9. Follow the on-screen instructions.

10.Press Esc to end the process.

Resetting the display after returning the tablet to the docking station

If you set up your tablet in a docking station with the display theme expanded across both,

and you remove the tablet temporarily from the docking station, the display theme may

need to be reset when you return the tablet to the docking station.

If it doesn’t seem to work, change the Display Scheme to Tablet Only and then change it

to the desired scheme.

Using speech recognition

You can use speech recognition to interact with your tablet by voice. You can dictate

documents and emails or use voice commands to control programs.

•Dictation mode—With Dictation mode, your tablet listens to everything you say and

converts your words to text. You can use dictation mode to enter text directly into any

document or text box.

•Voice command mode—With Voice command mode, your tablet listens for specific

words that correspond to a list of available voice commands. You can use commands to

switch between programs, save documents, copy, paste or undo.

Setting up speech recognition

Before you can use speech recognition, you must configure the microphones and train the

system for the characteristics of your voice. Then, you can take the available speech tutorial

to learn basic voice commands.

Set up the microphones

For best results, move to a quiet environment.

To set up the microphones

1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.

2. Tap Set up microphone.

3. If you are using the tablet’s microphone array, select Other.

4. Follow the instructions in the setup program.

5. If the microphones are set to an appropriate level, the meter will stay in the green zone

while you read the sentences. If the level is too low or too high, use Motion Dashboard to

adjust the level (page 16).

Chapter 2 Using your CL900 Using speech recognition 43

Train your tablet to recognize your speech

Use this procedure to improve your tablet’s ability to understand your voice.

To train your tablet to recognize your speech

1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.

2. Tap Train your tablet to better understand you.

3. Follow the instructions in the setup program.

Taking the speech tutorial

You can use the speech tutorial to learn basic commands and dictation. The tutorial takes

about 30 minutes to complete.

To take the speech tutorial

1. In Control Panel, tap the Ease of Access category, then tap Speech Recognition.

2. Tap Take Speech Tutorial.

3. Follow the instructions in the tutorial program.

Using dictation and voice commands

After you have set up speech recognition, you can open it from Control Panel.

To use Dictation and Voice Commands

1. In Control Panel, tap the Ease of Access category.

2. Under Speech Recognition, tap Start Speech Recognition.

3. Ensure that the Speech Recognition window is open and listening.

4. Do one of the following:

•For voice commands, say the appropriate command. For a list of commands, search

Windows Help and Support for “speech commands.”

•For dictation, open the program you want to use and start speaking.

For more information about speech recognition, search Windows Help and Support for

“speech recognition.”

44 Chapter 2 Using your CL900 Using the magnetic stripe reader (optional)

Using the magnetic stripe reader (optional)

If you have a CL900 with MSR and BCS, it comes with a magnetic stripe reader that you can

use to read any card that has a magnetic stripe on the back, such as a credit or debit card.

magnetic stripe reader

The magnetic stripe reader is on the right side of the CL900 SlateMate and a status light

appears at the top. The status lights indicate:

Status indicators for magnetic stripe reader

To use the magnetic stripe reader

1. Hold the CL900 steady with the top directed away from you.

2. With the magnetic stripe facing downwards, swipe the card from top to bottom. The

green light flashes when the swipe is successful.

magnetic stripe reader

status light

Chapter 2 Using your CL900 Using the barcode scanner (optional) 45

Using the barcode scanner (optional)

If you have a CL900 with MSR and BCS, it comes with a barcode scanner that you can use to

scan barcodes. Many applications use barcodes for asset tracking, identification and

process controls.

barcode scanner

To use the barcode scanner

1. Open your barcode application and place the cursor in the appropriate field.

2. Hold the tablet steady with the barcode scanner lens in front of you.

3. Aim the barcode scanner lens at the barcode.

4. Press and release the barcode scanner button located on the top of the CL900. Ensure

that the scan beam covers the entire barcode.

If the scan was successful, you’ll hear a beep and the data appears in the application.

Barcode scanner tips

•You will typically get the best scans if the lens is six to seven inches from the barcode.

•If you are having trouble scanning a barcode, use two hands to steady the tablet while

you scan.

Supported barcode types

The CL900 with barcode scanner supports several different types of barcodes—a minimum

set of barcodes is enabled at the factory. The following barcode types are supported by

default:

barcode scanner button

barcode scanner lens

46 Chapter 2 Using your CL900 Using the battery

Other barcode types can be enabled by using the EasySet application, which is available

through Motion Computing Support.

Using the battery

The CL900 has an internal battery which is charged automatically when the tablet is

connected to an outlet. Under normal conditions, you can run the tablet on battery power

for up to eight hours.

NOTE: The CL900 is equipped with a built-in lithium-ion battery which has a long battery life. If

you ever need to replace the battery, contact your Motion Computing authorized service

provider. Only authorized service providers can replace the battery.

Checking tablet battery power

You can check the remaining battery power several ways:

• When the tablet is plugged in to an outlet, the battery gauge button shows whether the

battery is fully charged (green) or charging (amber).

•When the tablet is running on battery, pressing the battery gauge button on the left side

displays status lights on the front of the CL900 indicating the current level of charge.

•From the Motion Dashboard.

•From the Windows notification area.

The battery gauge button is located the left side of the CL900 Tablet PC as shown:

To check the remaining battery power while running on the battery

1. Press the battery gauge button on the left side of the tablet. Battery gauge lights

illuminate on the front of the tablet when the tablet is running on battery.

•Code 39 •Interleaved 2 of 5

• Code 128/GS1-128 • Micro PDF417

•EAN/UPC - UPC-A •QR Code

•EAN/UPC - UPC-E

battery gauge button

Chapter 2 Using your CL900 Using the battery 47

2. Count the number of battery gauge lights. Each light represents about 20 percent

increments of a full charge as shown:

Battery is fully charged.

Battery has about 80 percent charge remaining.

Battery has about 60 percent charge remaining.

Battery has about 40 percent charge remaining.

Battery has about 20 percent charge remaining.

Battery is low and requires an immediate charge.

To check the battery power while running on AC power

1. Locate the battery gauge button on the left side of the tablet. The light illuminates when

the tablet is connected to a power source.

2. Check the color of the battery gauge button for the current status:

Steady green—Battery is fully charged and the tablet is running on AC power.

Steady amber—Battery is charging.

Off—Not charging. The tablet is running on battery power.

Flashing amber (slow)—Less than 10 percent battery charge remaining.

Flashing amber (fast)—There is an error. Call Motion Computing Support.

To check the remaining battery power from the Motion Dashboard

1. Open Motion Dashboard.

2. Tap Power which displays the percentage of remaining battery charge.

To check the remaining battery power from the notification area

•Tap the power indicator, which appears differently depending on whether the tablet is

plugged in.

– If the tablet is plugged in, tap the plug icon .

– If the tablet is on battery power, tap the battery icon .

Battery and power management tips

•To lengthen the battery’s usable life, use AC power when you can. The battery charges

automatically when the tablet runs on AC power.

•For optimal battery life, use AC power when using a USB device such as a DVD player or

external hard disk drive.

•When running on battery power, place the system in hibernate or sleep mode if you are

going to leave it unattended for more than a few minutes. For more information on

100% - 80%

80% - 61%

60% - 41%

40% - 21 %

< 20%

!

48 Chapter 2 Using your CL900 Using the battery

hibernate and sleep mode, see “Changing how the power button functions” on page 49.

•Remember that the display, processor, wireless cards and accessories all draw on the

battery, so adjust properties and disable unused accessories while running on battery

power.

•Condition your battery once a month. To condition it, run the tablet on battery power

until the battery’s charge level drops below 20 percent.

•When running on battery power, adjust the display to a dimmer setting and enable

Dynamic. Open Motion Dashboard, tap the Display tab and tap Dynamic.

•Turn off wireless devices when they are not being used. Open Motion Dashboard, tap

the Wireless tab, and clear the check box next to the wireless device you want to disable.

Changing the power plan

By default, the CL900 uses the Motion Optimized power plan which is designed specifically

for Motion Computing tablets. It balances the need to save power while maximizing system

performance. When the tablet senses no current activity, it goes into Power Saver mode

automatically.

If necessary, you can change the Motion Optimized power plan from the Motion

Dashboard.

To change the power plan

1. Open Motion Dashboard.

2. Tap Power.

3. Tap Power Options.

4. Select a power plan from the list of available plans.

NOTE:Setting the power plan to Power Saver reduces the tablet’s performance.

Chapter 2 Using your CL900 Setting up user accounts 49

Changing how the power button functions

When you press and release the power button it can go into one of the following modes:

•Sleep—The tablet pauses all activity immediately and quickly resumes when awakened.

This saves power when you are away from your tablet for a short time. However, you will

lose unsaved data if there’s a power failure.

•Hibernate—The tablet saves the contents of memory to the solid state drive and shuts

down. Pressing the power button restores the desktop exactly as you left it. Hibernate

consumes about as much power as a night light and takes less time to restart than the

Shut down option.

•Shut down—Tablet shuts down. Pressing the power button reboots the tablet.

By default, the tablet goes to sleep when you press and release the power button . To

wake up your tablet, simply press and release the power button again. You can put the

tablet in hibernate mode or shut it down completely from the Start menu.

You can change how the power button behaves to:

•Hibernate or shut down or the tablet when the power button is pressed

•Behave differently, depending on whether the tablet is running on battery or plugged in

To change what happens when the power button is pressed

1. Open Motion Dashboard.

2. Tap Power.

3. Under Power Switch on battery, select what you want to happen when the power

switch is pressed while the tablet is running on battery.

4. Under Power Switch plugged in, select what you want to happen when the power

switch is pressed while the tablet is plugged into an outlet.

Setting up user accounts

If you share the tablet with other users, you can set up a user account for each user. User

accounts control which files and programs users can access and what types of changes

users can make to the computer. A user account allows each person to have their own

settings.

If you have an administrator account, you can add new user accounts from the Microsoft

Management Console. For detailed instructions on setting up new users, open Windows

Help and search for “Create a user account.”

50 Chapter 2 Using your CL900 Locating your serial number

Locating your serial number

You can locate the serial number for your CL900 from the:

•Label inside the SD card slot of the tablet

•Windows Start menu

•BIOS Setup Utility

To locate your serial number from the Start menu

1. From the Start menu, tap Computer, then tap and hold anywhere in the window to

open the options menu. Select Properties.

2. Under the System section of the page, view Model.

The serial number begins with “S/N=.”

NOTE:You can also locate the number from the BIOS Setup Utility.

Backing up your system

To protect against loss or accidental deletion, schedule back ups to occur automatically on a

regular basis. Windows 7 has a back up tool that you can use to set up what you want to

backup and schedule backups on a regular basis.

To schedule back ups

1. From the Control Panel, tap System and Security category then tap Back up your

computer.

2. Tap Set up back up.

Follow the on-screen instructions.

You can restore files from a back up. For more information, open Windows Help and search

for “Restore files from a backup.”

Restoring your system

Windows 7 has specialized tools for restoring your system in case of system failure. This

section covers:

•Creating a system image to use to restore your computer if necessary

•Restoring the computer from a system image using Windows control panel

•Restoring the tablet from BIOS if Windows 7 cannot run

NOTE:System images are designed for restoring your entire system at once when you have a

serious problem with Windows 7. If you want to install particular files, folders or other data,

use Windows Backup.

Chapter 2 Using your CL900 Restoring your system 51

Creating a system image

You can use a system image to restore the contents of your tablet if it ever stops working. A

system image is an exact copy of a drive and includes Windows 7, your system settings,

programs, and files. The system image requires an external drive, such as a USB flash drive,

on which to store the image.

NOTE:We recommend that you create a system image as soon as you set up your tablet and then

periodically.

To create a system image

1. Locate a USB flash drive or other external drive on which to store your system image.

2. From the Windows Control Panel, tap System and Security category, then tap Back up

your computer.

3. From the navigation bar on the left, tap Create a system image, then follow the

on-screen instructions.

For complete instructions, open Windows Help and search for “Back up your programs,

system settings, and files.”

Restoring your system image from Windows Control Panel

Use the Recovery tool from the Control Panel to restore your system if you can still access

Windows 7 or if you are restoring your system image onto a different computer.

To restore your system from Windows Control Panel

1. Locate the external drive that contains your system image.

2. From the Windows Control Panel, tap System and Security category, then tap Backup

your computer.

3. Tap Recover your system settings or your computer, then Advanced Recovery

Methods, then Use a system image...

4. Follow the on-screen instructions.

For more information, open Windows Help and search for “Back up your programs, system

settings, and files.”

52 Chapter 2 Using your CL900 Restoring your system

Restoring your system image if you can’t start Windows 7

If you need to restore your system and cannot access Windows 7, you can access the

recovery tool from the BIOS screen.

NOTE:Before starting, locate the external drive that contains the system image you created

previously (page 51).

To restore your system image from the BIOS screen

1. Locate the USB flash drive or other external drive where you stored your system image.

2. If it isn’t already, attach a keyboard to the tablet.

3. Press the tablet’s power button to start the tablet.

4. Press and hold the F8 key to display the BIOS screen.

You need to press the key as soon as the tablet starts up to access BIOS. If the Windows

logo appears, you need to try again by waiting until the Windows logon prompt

appears, and restarting your tablet from the Start menu.

5. On the Advanced Boot Options screen, select Repair your computer and press Enter.

6. Select a keyboard layout, then tap Next.

7. Select a user name and enter the password, then tap OK.

8. Attach the external drive that contains the system image.

9. On the System Recovery Options menu, tap System Image Recovery.

Follow the instructions to Re-image your computer.

Restoring your system without a system image

If you need to restore your Windows 7 system and you do not have a system image, you can

restore Windows to its original factory image. This does not restore any of your files or any

programs that you have installed.

To reinstall the original factory image

1. If it isn’t already, attach a keyboard to the tablet.

2. Press the tablet’s power button to start the tablet.

3. Press and hold the F8 key to display the BIOS screen.

You need to press the key as soon as the tablet starts up to access BIOS. If the Windows

logo appears, you need to try again by waiting until the Windows logon prompt

appears, and restarting your tablet from the Start menu.

4. On the Advanced Boot Options screen, select Repair your computer and press Enter.

5. Select a keyboard layout, then tap Next.

6. Select a user name and enter the password, then tap OK.

Chapter 2 Using your CL900 Finding other software 53

7. On the System Recovery Options menu, tap Reinstall Windows.

8. Tap Yes to reinstall Windows.

9. Check whether Windows was able to save any data from the tablet. Look in the folder

called Windows.old.

NOTE:If the Reinstall Windows option is not available, the tablet does not contain a recovery

partition. Use the recovery media that came with your computer to restore Windows.

Finding other software

For information about other software for your tablet, go to Motion Computing Accessories

and the Motion Computing Store. You will find links to software solutions for purchase as

well as free downloads from Motion Computing and its service partners.

54 Chapter 2 Using your CL900 Finding other software

Chapter 3 Caring for your CL900 55

Caring for your CL900 3

Proper care and maintenance will keep your CL900 Tablet PC working and in good

condition for a long time. For general information about care of the tablet and its

components and accessories, see the Safety and Regulatory Guide included with your

tablet PC.

WARNING: Follow the guidelines listed below when caring for your tablet PC and its

components. Improper use may damage the tablet PC and its components and void the

warranty.

General care

•Protect the tablet PC from exposure to extreme temperatures, shock, liquids and strong

magnetic fields.

•Do not place heavy objects on top of the tablet PC.

Caring for the display

Follow these suggestions to keep your display clean:

•Clean fingerprints and smudges from the display surface by wiping it with the display

cloth provided.

•If needed, use a cleaning solution recommended by Motion Computing to clean the

display. Spray the solution on a cloth then wipe the display. Never spray directly onto the

display surface and never use an abrasive cleaner.

56 Chapter 3 Caring for your CL900 Caring for the pen

NOTE:Motion Computing maintains a list of tested cleaning solutions and chemical disinfectants

on its website. You can also purchase protective display films from the Motion Computing

Accessories page.

•If liquid is spilled on the display, wipe it up immediately with a soft cloth like the one

provided with the tablet.

•Use only the CL900 pen to write on the display. Any other object could damage the

display surface.

•Protect the display surface from unnecessary contact by using a case when transporting

the tablet PC. Motion Computing sells a variety of cases for the CL900. You can purchase

one at the Motion Computing Accessories page.

•Cover the display with a protective display film that you can purchase at the Motion

Computing Accessories page.

•Avoid exposing the display to direct sunlight for long periods of time.

WARNING: Do not use any corrosive or abrasive cleaners to clean or disinfect the tablet. A

list of tested cleaning solutions and chemical disinfectants is available on the Motion

Computing website.

Caring for the pen

If you use a pen with your tablet:

•Store the pen in the pen storage drawer, tip down, or in a case when not in use.

•Avoid storing the pen vertically on its tip (when not in the storage drawer). It can

damage the pen-to-digitizer function.

•Keep the pen away from any liquid because the pen contains electronic components

that could be damaged when wet.

•In certain environments, particles or debris can stick to the pen tip or the tablet PC

display. Make sure you wipe off the pen with a soft cloth to avoid scratching the display.

•Under normal conditions, the CL900 pen tip should not require replacement. However,

extra pen tips are available if you want to replace one.

NOTE:To order pens or new pen tips, go to Motion Computing Accessories.

Caring for the tablet battery

To maximize the performance of the battery, condition the battery once a month. To

condition it, run the tablet on battery power until the battery’s charge level drops below 20

percent. Then use AC power until it is fully charged.

You will receive a message if the tablet detects that the battery needs conditioning.

For more information about batteries, see “Using the battery” on page 46.

Chapter 3 Caring for your CL900 Traveling with your CL900 Tablet PC 57

Traveling with your CL900 Tablet PC

Use the following tips when you travel with your CL900 Tablet PC:

•Put the tablet PC in a case to protect the display. Motion Computing sells a variety of

cases for the CL900. You can purchase one at the Motion Computing Accessories page.

•Store the pen in the pen storage drawer located on the right side of the tablet.

•Pack the tablet PC securely in a briefcase or hand-carried luggage and keep it separate

from toiletries, liquids and food. Do not pack it in checked luggage.

•Before extended use in the field or long trips away from AC power, adjust the power

properties to maximize battery conservation. See “Changing the power plan” on

page 48.

•For international travel, use the appropriate adapters for your destination’s electrical

outlets. You do not need to buy a voltage converter; the Motion AC adapter will

automatically adjust to different voltages.

•You may want to carry proof of ownership or a merchandise passport when traveling

internationally.

•Consult your insurance and credit card companies to learn about emergency travel

assistance in case your tablet PC becomes lost or disabled.

•Do not carry your tablet through a metal detector.

•Turn off the tablet PC or place it in hibernation mode for airplane takeoff and landing.

NOTE:The FAA requires that you suspend Wi-Fi, Bluetooth and Mobile Broadband connections

before boarding a plane. You can disable them all at once. To disable the wireless devices,

open Motion Dashboard, tap the Wireless tab, and clear the check box next to each the

wireless devices listed.

58 Chapter 3 Caring for your CL900 Traveling with your CL900 Tablet PC

Chapter 4 Troubleshooting and FAQs Troubleshooting 59

Troubleshooting and

FAQs 4

Motion Computing Tablet PCs are thoroughly tested for performance and quality, but

occasionally problems can still occur. If you do not find the information you are looking for

in this section, go to Motion Computing Support.

Troubleshooting

Use the information in this section to identify and resolve common issues. If an issue has

more than one potential cause, the most common cause is listed first.

Power problems

The tablet does not shut down

•An application might have stopped responding. Use Task Manager to manually stop the

application. Press Ctrl+Alt+Delete or press the Security button and select Start Task

Manager. You can also press and hold the power button for five seconds to force the

tablet to shut down. However, this is strongly discouraged.

The tablet will not enter Hibernation mode

•Hibernation might not be enabled. Enable hibernation by adjusting the power button

behavior from Motion Dashboard. See “Changing how the power button functions” on

page 49.

The tablet does not return from Hibernation while on battery power

•The battery might be depleted. Plug the tablet in to AC power.

The power button is blinking but nothing is happening

•The tablet is in sleep mode. Press the power button to wake up the tablet. To power off

the tablet completely, you can press and hold the power button about 5 seconds.

However, this is strongly discouraged. Under normal conditions, power off the tablet

from the Start menu by tapping Shut down.

60 Chapter 4 Troubleshooting and FAQs Troubleshooting

The display goes black while the tablet PC is still turned on

•The tablet might have turned off the display to save power. To restore the display, touch

the screen with your finger or the pen.

•The tablet might have gone into Sleep mode. Press and hold the power button for

about one second.

•The tablet might have gone into low-battery Hibernation mode. In Hibernation mode,

the power status light is off. Plug the tablet in to AC power, then press and hold the

power button for about one second.

Battery problems

The battery does not last very long (less than eight hours)

•Hot or cold conditions can adversely affect the battery charge. Use AC power if you are

operating the tablet in these conditions.

•Accessory devices such as a DVD player and applications that make heavy use of the

hard drive can drain the battery more quickly. Remove the accessory devices or use AC

power if possible.

•Condition the battery once a month by using the tablet on battery power and allowing

the battery charge to drop below 20 percent before connecting the battery to AC power.

•For other battery optimizing tips, see “Battery and power management tips” on page 47.

•Have the battery replaced. While the built-in lithium-ion battery is designed for a long

battery life, you may find the need to replace it. If so, contact your Motion Computing

service provider. Only authorized service providers can replace the battery.

Display problems

When I connect to an external monitor, the cursor appears on the external monitor

and not on my tablet

•This is a known Windows 7 issue. If you have connected multiple touch-enabled displays,

Windows may not assign touch to the correct display. To fix this issue, run Setup to

assign touch to the appropriate display. Make sure a keyboard is attached to your tablet

and then open Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap

the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap

Touch Input, then press the Enter key until you see the instructions appear on the

display that you want to use for touch input. Follow the on-screen instructions for

setting up touch on this display.

When I disconnect an external monitor, the desktop area is larger than the tablet PC

display

•The tablet may have expanded the desktop beyond the display area of the tablet PC

display when it was connected to the external monitor. Use Motion Dashboard to reset

the tablet PC to the display setting for stand-alone tablets. Open Motion Dashboard, tap

Display. Then, from the Display Scheme drop-down list, select Tablet Only.

The display is too dim

•The display brightness may be set too low. Use Motion Dashboard to brighten the

display. Open Motion Dashboard, tap Display, then move the brightness slider to the

desired level.

Chapter 4 Troubleshooting and FAQs Troubleshooting 61

The display is unreadable or distorted

•The screen resolution and color quality may not be set correctly. Use Windows Display

Properties to reset the display settings. From Windows Control Panel, select Hardware

and Sound category. Under Display, change the desired settings.

•The display driver may have been removed or become corrupted. Use Windows Device

Manager to reinstall the driver.

To update the display device driver

1. Make sure that the tablet is connected to a network.

2. In Control Panel, tap the System and Security category.

3. Select System.

4. Under System, select Device Manager.

5. Expand Display adapters.

6. Select the adapter and select Action > Update Driver Software.

7. Follow the on-screen instructions.

Touch or pen problems

The tablet PC does not respond to the pen I am using

•Use only the CL900 pen with the tablet. The CL900 Tablet PC does not respond to other

digitizer pens.

When I add an external display, touch input does not appear on the desired display

•Run touch set up on the desired display. Make sure a keyboard is attached to your tablet

and then open Motion Dashboard. Tap Pen & Tablet, then tap Tablet PC Settings. Tap

the Display tab, then tap Setup next to “Configure your pen and touch displays.” Tap

Touch Input, then press the Enter key until you see the instructions appear on the

display that you want to use for touch input. Follow the on-screen instructions for

setting up touch on this display.

When I write, I inadvertently click the function button on the pen

•Try adjusting how you hold the pen. Avoid resting your finger on the function button.

You can also disable the function button. open Motion Dashboard then tap Pen &

Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Clear the check mark

next to the box, “Use the pen button as a right-click equivalent.”

The pen function button does not work

•You may not be pressing the button early enough. Try pressing and holding the pen

function button before you touch the pen to the display surface.

•The pen function button may be disabled. To enable it, open Motion Dashboard then tap

Pen & Tablet. Tap Pen & Input Devices and tap the Pen Options tab. Tap the check box

next to the box, “Use the pen button as a right-click equivalent.”

On-screen instructions require me to press Enter or Esc, but I don’t have a keyboard

•Connect a keyboard to the tablet to continue.

62 Chapter 4 Troubleshooting and FAQs Troubleshooting

The CL900 responds to my finger but not my pen

•The tablet may be configured to ignore pen input. To check, open Motion Dashboard

then tap Pen & Tablet. Tap Touch Settings and tap the Digitizer Options tab. Set Input

mode to the recognize both touch and pen.

The CL900 tablet is too sensitive to touch

•Consider changing a touch setting so that you have to double-tap the display to enable

touch. Open Motion Dashboard then tap Pen & Tablet. Tap Touch Settings and then

Auto mode.

The touch pointer jumps around the display and the display flickers

•In some cases, the tablet’s touch system gets out of sync. To fix it, you can re-tune it.

Open Motion Dashboard, then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning,

then Start. A calibration program begins. Do not touch the display until the program has

finished.

Calibrate does not work

•The Tablet PC Settings Display tab has a Calibrate option but it does not apply to the

CL900. Instead, if touch input does not behave as expected, you can re-tune touch.Open

Motion Dashboard, then tap Pen & Tablet, tap Touch Settings, tap Touch Tuning, then

Start. A calibration program begins. Do not touch the display until the program has

finished.

Ports and connectors problems

The system does not recognize the USB 2.0 device

•Windows 7 may take a short time to recognize the USB device. Wait a few moments to

see if Windows recognizes the device.

•The device may not be connected properly. Check the connection and ensure it is

inserted properly into the USB port.

•The correct driver might not be included with Windows 7. Check the manufacturer’s

website for a current driver.

The CL900 is in its dock, but the system does not recognize any accessory devices,

such as the external disk drive or monitor

•The CL900 may not be fully seated in the dock. Remove it from the dock and then

replace it.

Network problems

The wireless adapter keeps connecting even when I do not want it to

•Disable the desired wireless adapter from the Motion Dashboard. Open Motion

Dashboard, tap Wireless and clear the check box next to the wireless adapter that you

want to disable.

Chapter 4 Troubleshooting and FAQs Troubleshooting 63

I cannot connect to a wired Ethernet network

•To connect to an Ethernet network, your CL900 must be connected to a docking station.

The Ethernet port for the CL900 is located on the dock.

•The connection may be loose. Remove the Ethernet cable and reconnect it.

•The Ethernet network may be experiencing problems. Ask your neighbors if they have

network access.

•Replace the Ethernet cable.

Wi-Fi problems

I cannot connect to a wireless Wi-Fi network

•Your CL900 may not have located a Wi-Fi network. From the Start menu, tap Control

Panel then Network and Internet. View your active networks. If no network is

connected, tap Connect to a network and select a network from the list.

•Wi-Fi must be enabled from the Motion Dashboard. Open Motion Dashboard, tap

Wireless and tap the check box next to Enable 802.11 Internal Wireless.

•You may not have access to the network. Obtain a user name and password from an

administrator for the network.

•Your tablet’s security settings may prevent a connection, for example, broadcasting a

network name may be enabled or encryption is turned on. Check with your system

administrator.

Bluetooth problems

I cannot connect to a Bluetooth network

•Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap

Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

•Your Bluetooth device must be paired. From the notification area, tap the Bluetooth icon

and select Add a Device. Make sure the Bluetooth device is discoverable according its

manufacturer’s instructions. Select the desired Bluetooth device from the list of available

devices. Follow the on-screen instructions to complete the procedure.

•Your Bluetooth device is out-of-range. The Bluetooth devices are designed for short-

range communication and can connect at distances up to 33 feet (10 meters).

No other Bluetooth device can detect the CL900 tablet

•From the notification area, tap the Bluetooth icon and select Open settings. On the

Options tab, select Allow Bluetooth devices to find this computer.

I tried to pair my Bluetooth device several times but it is not detected:

•Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap

Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

•Ensure that the Bluetooth device you are adding is discoverable. See the device’s

manufacturer’s instructions for more information.

•Ensure that the Bluetooth device battery is charged.

64 Chapter 4 Troubleshooting and FAQs Troubleshooting

•Check which Bluetooth devices are connected. From the notification area, tap the

Bluetooth icon and select Show Bluetooth Devices. The Devices window displays all

the Bluetooth devices that are currently connected.

•If the tablet still cannot detect the Bluetooth device, contact the device manufacturer for

assistance.

My Bluetooth device doesn’t work properly

•Some issues arise when using Bluetooth devices as listed below.

Bluetooth wireless tips

Motion Computing and its Bluetooth partners have worked to ensure a positive experience

with this technology and to ensure Bluetooth interoperability. In doing so, we have found

the following issues:

•Interference—If you are running Bluetooth and Wi-Fi at the same time, interference can

affect the Bluetooth performance. This is most noticeable if:

– You try to transfer large amounts of data, such as file transfers

– Several Bluetooth devices are operating in an office simultaneously

•Speech Recognition—Bluetooth audio has not been fully developed for speech

recognition. Therefore, for speech recognition, we recommend that you not use a

Bluetooth wireless headset. A better solution is to use Motion Speak Anywhere, which

can record clear audio, dictate notes and use voice commands without a microphone

headset.

•Disconnection—Some Bluetooth devices will disconnect when they go into power-

saving mode. Most devices will automatically reconnect when they become active again.

•Incompatible drivers—If you attempt to install other wireless headset or other audio

drivers (such as Bluetooth or USB) over the tablet PC audio drivers, a malfunction of the

tablet PC audio system may occur because the drivers may not be compatible.

•Interoperability—If you are having problems with interoperability of Bluetooth

devices, contact the manufacturer of your Bluetooth device and check its compatibility

with the Bluetooth software installed on your tablet PC.

•Security—Bluetooth devices use a passkey to create a secure connection between the

tablet PC and the Bluetooth device. Although the passkey exchange helps to secure your

data, Bluetooth wireless technology should not be considered completely secure.

Mobile broadband with GPS problems

I cannot connect to a mobile broadband network

•Mobile broadband is only available if you purchased your CL900 with the optional

Mobile Broadband with GPS module.

•A mobile broadband network requires you to have a data plan from a cellular network

provider.

•You may need a SIM card from your network provider. If the network is on a UMTS

network (such as AT&T, Orange or T-Mobile), your network carrier must provide you with

Chapter 4 Troubleshooting and FAQs Troubleshooting 65

a SIM card and you insert the SIM card in the slot on the left side of the tablet. The SIM

card contains your account information.

•Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion

Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with

GPS.

•Motion Connection Manager must be running. The Motion Connection Manager icon

appears in the notification area when it is running. To start it, from Windows Start menu,

select All Programs > Motion Computing > MotionCM.

•Mobile broadband must be set up through the Motion Connection Manager. To set it up,

from Windows Start menu, select All Programs > Motion Computing > MotionCM. Tap

the Help icon and select the help topic, “Setting up mobile broadband.” Follow the

instructions to set up a network profile and connect to a mobile broadband network.

I changed my SIM card and now I cannot connect to my mobile broadband network

•After inserting a SIM card, the Motion Connection Manager must be restarted. From the

notification area, tap the Motion Connection Manager icon and tap Exit. Restart the

Connection Manager, from Windows Start menu, select All Programs > Motion

Computing > MotionCM.

The GPS does not work

•The GPS receiver is only available if you purchased your CL900 with the optional Mobile

Broadband with GPS module.

•Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion

Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with

GPS.

•Motion Connection Manager must be running. The Motion Connection Manager icon

appears in the notification area when it is running. To start it, from Windows Start menu,

select All Programs > Motion Computing > MotionCM.

•GPS must be started from the Motion Connection Manager. Tap the Motion Connection

Manager icon and select Start GPS.

•The GPS navigation or mapping application your are using must be able to handle

standard NMEA GPS information.

My GPS isn’t working properly

•Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open Motion

Dashboard, tap Wireless and tap the check box next to Enable Mobile Broadband with

GPS.

• If performance is slow, you may be blocking the GPS antenna, which is located on the

right side of the tablet as shown below.

GPS antenna

pen storage drawer pen release button

pen tether attach point

66 Chapter 4 Troubleshooting and FAQs Troubleshooting

Audio problems

No sound is coming from the built-in speaker

•Ensure that nothing is connected to the audio in/out jack. Connecting headphones or

external speakers disables the built-in speaker.

•The volume may be set too low or muted. You can use Motion Dashboard to increase the

volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider

to the desired volume.

No sound is coming from the built-in speaker or external speakers

•The volume may be set too low or muted. You can use Motion Dashboard to increase the

volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider

to the desired volume.

•The integrated audio components may have been overwritten. If you install a third-party

audio device (such as a USB or Bluetooth device), the integrated audio may stop

working. If this happens, reinstall the audio drivers. After you install these, if you still have

problems recording, contact your system administrator or service provider.

Motion QuickNav problems

Motion QuickNav doesn’t respond

•Try to focus on another application then return to Motion QuickNav.

•Close Motion QuickNav from the notification area: tap and hold the Motion QuickNav

icon and select Exit.

•If it still isn’t responding, the Motion QuickNav process may have hung. Press

Ctrl+Alt+Delete, tap Start Task Manager, tap the Processes tab, select DialKeys.exe

then End Process.

Photos are backward (display mirror image)

•Set the camera rotation to Flip X. Open the Motion QuickNav tool bar then tap the

camera icon , tap Options icon , tap the Camera tab, tap the Camera tab then

under Rotation, select Rotate 180 & Flip X.

Camera makes a whirring sound and doesn’t take a photo

•You may be covering up the camera lens.

•This can occur if you take many photos in sequence. Wait a few seconds before taking

another photo. If that doesn’t work, close the viewfinder and reopen it.

Barcode scanner is slow

•Remove any codes that you don’t use. Tap the barcode scanner then tap the Options

icon and disable the codes that you don’t use.

•Lower the resolution, however, this affects accuracy. Tap the Options icon and

select a lower resolution.

Chapter 4 Troubleshooting and FAQs Frequently asked questions 67

System problems

I forgot my BIOS password and cannot access my tablet

•You can enter several incorrect passwords before the BIOS temporarily locks the system.

You can try again by restarting the system. If you still cannot log on, contact your system

administrator.

The tablet seems to be operating slower than usual

•Reboot.

•The solid state drive (SSD) may be full or nearly full. You can use Disk Cleanup to free up

space on your hard drive. For instructions, open Windows Help and search for “disk

cleanup.”

•Unlike traditional hard drives, SSD drives, like the one installed in CL900, see no

performance benefit from traditional HDD defragmentation tools. Using these tools

simply adds unnecessary wear to the SSD. It is recommended that you disable any

automatic or scheduled defragmentation utilities on your tablet.

I want to make my tablet run faster

•Change the Power plan to High Performance from the Motion Dashboard Power tab.

•Adjust your Windows settings. For instructions, open Windows Help and search for

“improve performance.”

Frequently asked questions

How can I make the battery charge last longer?

•By default, the power plan for the CL900 is a balance between optimal performance and

a long battery charge. If you want the tablet to run longer between charges, use the

Power saver power plan. Open Motion Dashboard, tap Power. Tap Power Options and

select Power saver.

•Use the Dynamic display setting. This automatically controls the display to conserve

power. Open Motion Dashboard, tap Display then tap Dynamic.

•Set the display to the dimmest level you are comfortable with. Open Motion Dashboard,

tap Display then move the Brightness slider to the desired level.

•Disconnect any Ethernet connections that are not being used. Disable the wireless

adapter and Bluetooth adapter if you are not using them. Disconnect unnecessary USB

devices. To disable the adapter, open Motion Dashboard, tap Wireless and clear the

check box next to the adapters you are not using.

•Stop unnecessary background applications and processes.

How do I know if the tablet is charging when I plug it in to a power adapter?

•The battery gauge button on the left side of the tablet is amber when the tablet is

charging.

68 Chapter 4 Troubleshooting and FAQs Frequently asked questions

How do I check the battery charge when I’m running on the battery?

•When you press the battery gauge button on the left side of the tablet, battery gauge

lights appear on the front. If no lights appear, you should attach the tablet to a power

source immediately. Five lights indicate a full charge.

How do I clean the display screen?

•To clean the display screen, wipe it with a soft cloth (like the one supplied). Do not spray

cleaners, pour any liquid, or wipe any abrasive cleaner on the screen or any surface of the

tablet PC. Do not use tissues or paper towels to clean the screen. They contain wood

fibers that may scratch the surface.

•Motion Computing maintains a list of tested cleaning solutions and chemical

disinfectants on its website.

Will scratches affect the performance of the display or digitizer?

•Our testing has not found appreciable loss of performance on a scratched display.

How sensitive is the screen to various elements?

•As with any computer or electronic device, you should protect the tablet PC from liquids,

dirt and sand, other contaminants and extreme heat.

Will any monitor, USB device, keyboard or mouse work with the tablet PC?

•If the device has a driver for Windows, it will work with the tablet PC. For best result, an

external monitor should be digital—and capable of connecting with the CL900 through

the Micro-HDMI port. For a list of products that have been tested for Windows, look for

the Windows Marketplace Tested Products page on the Microsoft website.

How do I adjust the tablet PC for left-handed use?

•From the Motion Dashboard, tap Pen and Tablet, then Tablet PC Settings, then the

Other tab. You can select left- or right-handed which changes the location of the menus.

How can I stop the display screen from rotating automatically?

•From the navigation area, tap the Motion icon then tap Options and clear

Automatic Display Rotation.

How do I calibrate my finger and pen for touch input?

•If the touchscreen does not respond as expected or if it responds to unintentional input,

you can re-tune it. Open Motion Dashboard, then tap Pen & Tablet, tap Touch Settings,

tap Touch Tuning, then Start. A calibration program begins. Do not touch the display

until the program has finished.

What do I need to use the Tablet PC in another country?

•You will need a travel plug adapter, which you can find in airports and travel stores. You

do not need to buy a voltage converter; the Motion AC adapter will automatically adjust

to different voltages.

Chapter 4 Troubleshooting and FAQs Frequently asked questions 69

Where can I learn more about my CL900?

•To learn more about the CL900, check out our training tutorials and knowledge base

articles. Motion Computing also offers corporate training classes.

Can I recycle my old computer?

•Yes. Motion Computing has a recycling program that allows free return of all Motion

branded products and non-Motion branded electronics with the purchase of a similar

Motion system for processing and disposal in an environmentally safe manner. For

details, go to Motion Computing recycling program.

70 Chapter 4 Troubleshooting and FAQs Frequently asked questions

71

Index

Numerics

802.11 Wi-Fi 9

A

AAAA battery 7

AC adapter 6

AC power 8

accessories 14, 53

amber light 67

ambient light sensor 4, 39

antenna, GPS 65

application

inserting photos in 34

application store 16

Atom Intel processor 1

audio

drivers 66

settings 18

troubleshooting 66

audio in/out jack 1, 6

authentication 2

automatic display rotation 19

enabling or disabling 39

B

barcode scanner 29

slow performance 66

battery

checking status 46, 67

health 19, 56

optimizing 47, 67

replacing 46

tips 47

using 46–48

battery gauge 4, 8, 46

battery gauge button 6, 46

battery status lights 4

BIOS

boot options 52

recovering data 52

troubleshooting password 67

blinking power button 59

Bluetooth

discovery 63

setting up 10, 64

tips 64

boot options 52

C

calibrate 23, 62, 68

cameras 5

documentation camera 5

documentation, using 31

stalls 66

switching between front and rear 36

using 30

using QuickNav to access 30

web camera 4, 31

care and maintenance

display 55

general care 55

pen 56

tablet pen 56

checking battery status 46

CL900

accessories 14

desktop 15

hardware overview 3–6

locating serial number 50

managing with Motion Dashboard

16–22

optional features 2

setting up users and passwords 49

shutting down 49

SlateMate 2

software 53

specifications 1

TPM security 2

training tutorials 69

cleaning the display 55

conditioning the battery 56

connecting

display monitor 13

docking station 13

context-sensitive menu 19, 22

Corning Gorilla glass 1

credit card 19

crop photos 36

Ctrl+Alt+Del 6, 11, 66

D

data encryption 2

72 Index

desktop

EXOPC icon 16

Getting Started doc 16

introduction 15

QuickNav 16

Dial Keys 28, 66

DialKeys.exe 66

dictation mode 42

digital ink 24

digital monitor 6, 68

digitizer

Motion Dashboard options 20

N-trig 20

tuning 21

disinfectants 56, 68

display

automatic display rotation 19, 39, 68

care and cleaning 55

connecting external 13

Display Scheme 41

dynamic brightness fixed brightness

39

extended 40

fixed brightness 39

locking display orientation 39

mirror 40

orientation 68

rotating 39

scratch resistance 1

scratches 68

settings 39–42

touch with multiple 23, 41

troubleshooting 60–61

turning off automatic rotation 68

using 39

Display Scheme 41

dock connector 3

docking input panel on the screen 25

docking station 13

documentation camera 5, 31

double-tap 19, 20, 22

downloads, free 53

dynamic brightness 39

E

editing photos 35

email messages

attaching photos to 33

encryption 2

End key 26

eraser 22

use pen function button as 22

EXOPC UI layer 16

EXOStore 16

extended display 40

external display, using 40

F

FAA wireless air travel requirement 57

finding your tablet’s 50

flicks 19, 21

free downloads 53

G

gestures 21

enable multi-touch 21

Getting Started 16

Gobi Mobile Broadband with GPS module

2

Gorilla glass 1

GPS antenna 65

GPS receiver 2, 9

troubleshooting 65

H

handwriting recognition applications 26

hard drive activity 19

hardware

overview 3–6

HDMI port 6

hibernate 11, 59

about 49

Home key 26

I

inking 21, 24

input mode 20

input panel

docking 25

numbers pad 25

input panel, docking or floating 25

Insert key 26

Intel processor, Atom 1

K

keyboard 68

show special keys 26

Knowledge Base 14

knowledge base 69

Index 73

L

landscape mode 39

left-handedness 18, 22, 23, 25, 68

locking

the tablet 11

locking display orientation 39

M

Messenger 30

micro HDMI port 1, 6, 13, 41, 68

microphones 3, 18, 42

Microsoft Word 31

mirror display 40

mobile broadband 2, 9

Mobile Broadband with GPS module 2

mobile broadband, GPS 2

monitor only display 41

monitor. See also digital monitor 68

monitors

touch 41

touch input 23

monitors, using multiple 40

Motion Computing Accessories 14, 53

Motion Computing Store 14, 27

Motion Computing Support 14, 46, 59

Motion Connection Manager 9, 65

Motion Dashboard 16, 19

opening 9, 16

using 16–27

Motion Optimized power plan 48

Motion utilities 18

moving taskbar location 16

multi-touch gestures 21

N

notification area 18

N-trig 20

numbers pad 25

O

optimization

battery 47

power plan 48

overview

ports and connectors 4

P

Page down key 26

Page up key 26

Pause key 26

pen

care and maintenance 56

digitizer pen 7

disable function button 22

disabling pen input 20

eraser 22

inserting battery 12

storage drawer 5, 56

taking care of 56

tether 5

troubleshooting 61

use function button as eraser 22

Pen & Input Devices 21

pen release button 5

photos

attaching to email messages 33

editing 35

inserting in applications 34

taking with QuickNav 31

troubleshooting 66

portrait mode 39

portrait orientation 39

power adapter port 6

power button 6, 49

blinking 59

power plan

Motion Optimized 48

Power Saver 67

Power Switch on battery or plugged in 49

Print screen key 26

Q

QuickNav 16, 66

help 29

keyboard 28

review mode 35

starting 27

starting and stopping 29

tool bar 28

troubleshooting 66

R

recycle old computer 69

repairing Windows 52

right-click 19, 22

rotating photos 36

rotating the display 39, 68

74 Index

S

scheme

display 41

scratch resistance 1

scratches 68

screen. See display 68

Scroll lock key 26

SD card slot 1, 6

security with TPM 2

serial number 50

setting up

Bluetooth 64

docking station 13

external monitor 13

mobile broadband 9

the tablet PC 8

Wi-Fi 9

Shut down 59

shut down 49

SIM card slot 6

Skype 30

SlateMate 2

sleep 11

about 49

software solutions 53

spatial tolerance 22

speaker 3, 18, 66

speech recognition 42–43

setting up 43

system image 12, 51

T

tablet only display 41

Tablet PC input panel 25

Tablet PC Tips & Tricks 14

taskbar 9, 16

moving to left 16

text

entering 24–27

touch

and pen 20

calibrate 23, 62

disabling touch input 20

gestures 21

on multiple displays 41

pointer, adjusting 21

pointer, show or hide 21

setting spatial tolerance, speed, and

duration 22

troubleshooting 61

using 19–22

using multiple monitors 23

Touch Tuning 68

touch tuning 21, 68

touchscreen display 1, 4

caring for 55

TPM 2

training 14

training classes

corporate 69

training tutorials 69

traveling with your tablet PC 57

troubleshooting

audio 66

battery 60

input 61

tuning touch 21

U

USB 2.0 port 6

troubleshooting 62

user interface layer 16

using

external display 40

external monitors 40

Motion Dashboard 16–27

power plans 48

sleep mode 49

speech recognition 42

V

video recorder 30

viewfinder

QuickNav 32

voice commands 42

voice recorder 30

W

web apps 16

web camera 4

using 31

Wi-Fi 9

Index 75

Windows

notification area 18, 39

repairing 52

Security button 6

Setup wizard 8

speech recognition 42

Windows.old directory 53

Windows Live 30

wireless

setting up 802.11 Wi-Fi 9

setting up Bluetooth 10

setting up mobile broadband 9

wireless network

setting up 8

troubleshooting 62–64

wireless networking 9, 10

WWLAN. See mobile broadband

Z

zoom in and out 19