Motorola Mobility T56AA1 Portable Cellular Transceiver User Manual AA EX08

Motorola Mobility LLC Portable Cellular Transceiver AA EX08

Exhibit 8 Users Manual

APPLICANT: MOTOROLA, INC. FCC ID: IHDT56AA1EXHIBIT 8INSTRUCTION MANUALA preliminary draft copy of the Users Manual follows:
CDMA Panther Wireless Telephone Basic User’s Guide Preliminary DraftJune 16, 2000
i Contents Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Opening the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Turning On Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Learning More Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Navigating to Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Using Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Storing an Entry in the Phonebook . . . . . . . . . . . . . . . . . . . . . 25Using Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . 33Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Unanswered Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Dialing Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 37Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents ii Using In-Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Phone Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Phone Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 When You’re Ready to Do More . . . . . . . . . . . . . . . . . . . . 46Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54VoiceNotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Configuring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 FDA Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
3 Safety Information Safety Information Important: Read this information before using your wireless handheld phone. Exposure to Radio Frequency Signals Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.In August 1996, The Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with safety standards previously set by both U.S. and international standards bodies:• American National Standards Institute (ANSI) IEEE. C95. 1-1992 • National Council on Radiation Protection and Measurement (NCRP). Report 86 • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996 • Ministry of Health (Canada), Safety Code 6 Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities,
Safety Information 4 government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).The design of your phone complies with the FCC guidelines (and those standards). For additional information concerning exposure to radio frequency signals, see the statement by the FDA at the end of this user guide. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Motorola-supplied or approved carrying case, holster, or other body-worn accessory.If you do not use a body-worn accessory, ensure the antenna is at least one inch (2.5 centimeters) from your body when transmitting. Use of non-Motorola accessories may violate FCC RF exposure guidelines. Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations. Phone Operation Normal Operation Hold the phone as you would any other telephone, with the antenna pointed up and over your shoulder.
5 Safety Information Tips on Efficient Operation Observe the following guidelines to operate your phone most efficiently.• Extend your antenna fully, if applicable. • Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Batteries Caution: All batteries can cause property damage, injury, or burns if a conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse, or other container with metal objects. When the battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use. Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Observe the following guidelines when using your phone while driving.
Safety Information 6 • Give full attention to driving--driving safely is your first responsibility. • Use hands-free phone operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.Persons with pacemakers:• should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON • should not carry the phone in a breast pocket • should use the ear opposite the pacemaker to minimize the potential for interference
7 Safety Information • should turn the phone OFF immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
Safety Information 8 Posted Facilities Turn your phone OFF in any facility where posted notices so require. Aircraft Switch OFF your phone before boarding an aircraft. Airline regulations prohibit using your phone while in the air. Check and comply with the policy of your airline regarding the use of your phone while the aircraft is on the ground. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF, do not remove your battery when you are in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death.Areas with a potentially explosive atmosphere are often but not always clearly marked. They include: fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak occurs in a car or home); areas where the air
9 Safety Information contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine. For Vehicles Equipped with an Air Bag An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. US021600
Getting Started 10 Getting Started Opening the Box Your digital wireless phone typically comes equipped with a charger and at least one battery. A large selection of accessory options can customize your wireless phone for maximum performance and portability. The following illustration shows the standard package options. Note: Your phone and accessories may not look exactly as pictured.Motorola Telephone HolsterLithium Battery
11 Getting Started Battery Before you can use your phone, you will need to install and charge the battery.We recommend that you use only Motorola Original™ batteries and accessories, and that you store batteries in their protective covers when not in use. Installing the Battery Do This Remove the battery’s protective cover. Push down the battery door release latch, then slide the door down and lift off.
Getting Started 12Charging the BatteryTurning On Your PhoneInsert the battery, printed arrows first, into the battery compartment and push down. Replace and close the battery door.Do ThisPlug the AC adapter into your phone with the release tab facing up Plug the other end of the AC adapter into the appropriate electrical outlet.Do This ToPress and hold the power keyturn on your phoneDo ThisIllustrationto come
13Getting Started Placing a CallTo place a call, your phone must be turned on, be unlocked, and be in contact with the network.Note: You can enter a phone number up to a maximum of 32 digits, but only the last 24 digits appear in the display.Ending a CallEnter your unlock code and press OK (+)unlock your phone, if necessaryPress Tokeypad keys enter the phone numberTip: If you make a mistake, press DELETE (-) to delete the last digit, or press and hold DELETE (-) to clear all digits.N place the callPress ToO end the callDo This To
Getting Started 14Redialing a NumberIf you hear an ordinary busy signal, the phone number you dialed is busy.Receiving a CallTo receive a call, your phone must be turned on and be in contact with the network.When you receive a call, your phone rings and/or vibrates and displays an incoming call message.Viewing Your Phone NumberPress ToO hang upN redial the busy numberPress ToN or ANSWER (+)answer the callPress ToM #display your phone number
15Learning More Tasks Learning More TasksNavigating to FeaturesYou can access many of your phone’s features through a menu system. Use these keys to move through the menu system and find the feature you want:Main MenuRecent CallsFixed Dial EXIT SELECTE5Menu KeyEnter the menu systemRight Soft KeyPerform the function shown in the lower right corner of the display (usually SELECT the highlighted menu item)Left Soft KeyPerform the function shown in the lower left corner of the display (usually EXIT or BACK)Scroll KeyMove up or down through menus and listsEnd KeyExit the menu system without making changes
Learning More Tasks 16Some features that are described in this guide are designated with this logo. These are optional network and subscription-dependent features. Contact your service provider for information about availability. This guide provides navigation instructions that show you how to get to specific menu features as follows:The > symbol means that you should scroll to and select the indicated feature. To locate and select the Dialed Calls feature as shown in the above example:Find the FeatureM > Recent Calls > Dialed CallsDo ThisEw12:00F5Ready PH BOOK M MESSAGEFrom the idle display, press M to enter the menu system
17Learning More Tasks Do ThisMain MenuRecent CallsFixed Dial EXIT SELECTE5Recent Calls is already highlighted because it is the first item in the menu listPress SELECT (+) to select Recent CallsRecent CallsReceived CallsDialed Calls EXIT SELECTE5Press S to scrollto Dialed Calls
Learning More Tasks 18Do ThisRecent CallsReceived CallsDialed Calls EXIT SELECTE5Press SELECT (+) to select Dialed CallsYour phone displays the dialed calls list
19Learning More Tasks Using Menu FeaturesTo set or adjust a phone feature, you may have to select an item from a list of options, or use the keypad to enter information.Some features prompt you to select from a list of items or actions:• In a numbered list, press a number key to highlight the item.• In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item.• When a field contains a predefined list of values, press S to the left and right to scroll and view the entire entry.Dialed Calls10) John Smith9) Mary SmithBACK M VIEWScroll down to view additional items.Press BACK (-) to go back to the previous screen.Press M to open a context-sensitive sub-menu.Press VIEW (+)to view details of the highlighted item.Highlighted item
Learning More Tasks 20Other features, such as the phonebook and datebook applications, require you to enter information in multiple fields:• Enter information in an empty field by typing numbers or text from the keypad. (See “Entering Text” on page 22.)• When a field contains a predefined list of values, press S to the left and right to scroll through and select a value.Entry DetailsName:John SmithNo.:2125551212CANCEL CHANGEScroll down to view additional fields.Press CANCEL (-) to go back to the previous screen and cancel any changes.Press CHANGE (+)to edit the information in the field.Highlighted field
21Learning More Tasks The message center application lets you compose and send alphanumeric text messages. A flashing I-beam cursor indicates the text insertion point:When you begin entering data, the I-beam cursor change to a block cursor and the soft key functions change appropriately:Msg:_______________________________________CANCEL M BROWSEPress BROWSE (+) to select data from a list of entries.Press CANCEL (-) to exit without making changes.Flashing I-beam cursor indicates insertionpoint.Press M to open the sub-menu.Msg:T ______________________________________DELETE M OKPress OK (+)to accept and store the data.Press CANCEL (-) to delete the character to the left of the insertion point.Block cursor indicates current highlighted character.
Learning More Tasks 22Entering TextGeneral Text Entry RulesUse the number keys to enter letters, numbers, and other characters. Press the same key repeatedly to cycle through available characters (see “Character Chart” on page 23):Enter Text:__________________ ___________________ CANCEL M BROWSEPress left or right to move I-beam cursor to the left or right, change block cursor to I-beam cursorPress up or down to move I-beam cursor up or down one line, change character in block cursor to uppercase or lowercasePress a number key to enter text at I-beam cursor locationPress a number key as many times as necessary to enter the desired characterPress and hold a number key to cycle between uppercase and lowercase characters
23Learning More Tasks • If you do not press a key for two seconds, the character in the block cursor is accepted and the cursor moves to the next position.• The first character of every sentence is capitalized unless you manually override it.Character ChartUse this chart as a guide for producing characters. Press and hold a key to cycle between uppercase and lowercase characters.1 [space] . 1 ? ! , @ _ & : " ( ) ' ¿ ¡ % £ $ ¥ 2 A B C 2 Ä Å à α β Ç3 D E F 3 ∆ É è Φ4 G H I 4 Γ ì5 J K L 5 Λ6 M N O 6 Ñ Ö Ø Ò Ω7 P Q R S 7 Π ß Σ8 T U V 8 Θ Ü ù9 W X Y Z 9 Ξ Ψ0 + - 0 x * / = > < # §
Learning More Tasks 24Using iTAPiTAP lets you type the letters of a word using only one keypress per letter. To use iTAP, press M and select iTAP when you are prompted to enter text.When you activate iTAP, the third line of the display becomes a working area that shows a list of the most common words and letter combinations based on the keys you press. The list is updated with each keypress. When you have entered all the letters of a word, press S to scroll left and right through the list and select the word you want.For example, to spell the word “act,” press 2 2 8. The display shows:If the word you are spelling is not in the iTAP dictionary, an appropriate letter combination may not appear in the word list. Delete one or more characters until you see an accurate letter Press SELECT (+) to enter the highlighted word at the insertion point.Press DELETE (-) to clear the last letter entered.I-beam cursor indicates the text insertionpoint.Press S to scroll and view additionalword choices in the working area._______________________________________Cat Act Bat Abu DELETE SELECT
25Learning More Tasks combination, then highlight it to lock that portion of the word. Continue entering letters and highlighting letter combinations to spell the word.• The first word of a sentence is automatically capitalized, with following words in lowercase. Press up/down S one or more times to force initial character capitalization, all uppercase, or all lowercase characters.• A space is automatically added after each word. When you add punctuation, the space before the punctuation is removed. Press 1 or 0 to enter punctuation or special characters as shown in the “Character Chart” on page 23.• To type a number, enter the first digit and then highlight it in the working area. Following keypresses add digits to the number until you press SELECT (+) to enter the number at the insertion point.Storing an Entry in the PhonebookYou can store a list of names and phone numbers in your phone’s electronic phonebook. You can view and dial these entries directly from your phone.
Learning More Tasks 26Fields in a Phonebook Entry FormStoring a Phonebook EntryNote: You can also use the following procedure to store a fixed dial entry by scrolling to and selecting Fixed Dial.Find the FeatureM > PhonebookM > New$*Carlo Emrys01543372151410 Speed No.15BACK M EDITNo. is the phone number.Type icon is the type of phone number$ WorkU HomeS Mainh MobileZ Faxp PagerVoice Name icon indicates a recorded Voice Name. (You can call the entry by saying the name when your phone is idle.)The title is the entry’s Name (the name of the person or group) or Speed Number (the number you can enter from idle to “speed dial” the entry).Speed NumberOpens entry formOpens phone menuReturns to list view
27Learning More Tasks Entering Required FieldsSome fields are required for a phonebook entry. Recording a Voice NameYou can also optionally record a voice name for a phonebook entry. Press ToS scroll to NameChange (+) select Namekeypad keys enter a name for the phonebook entry (see “Entering Text” on page 22)OK (+) store the nameS scroll to No. Change (+) select No. keypad keys enter the phone numberOK (+) store the phone numberPress ToS scroll to Voice Name Record (+) record a voice nameThe phone displays Press Voice Key then say name.
Learning More Tasks 28Entering Optional FieldsContinue by entering some optional fields, if needed. voice key and say the entry’s name (in two seconds)record the voice nameThe phone displays Press Voice Key then REPEAT name. voice key and repeat the nameconfirm the voice nameThe phone displays Trained: Voice Name.Press ToS scroll to Type Change (+) select TypeS scroll to the type of phone numberSelect (+) select the type of phone numberS scroll to Speed No.Select (+) select Speed No.The phone automatically fills in the first available number on a new form.keypad keys enter a different speed number if desiredSave (+) save the modified speed numberIf your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry.Press To
29Learning More Tasks Using Text MessagesText messages are brief messages that appear on your phone display. A text message may include phone numbers or URLs. You must set up a text message inbox before you can send and receive these messages. Your inbox holds up to 10 messages.Setting Up the Text Message InboxS scroll to MoreSelect (+) select More if you want to create another entry with the same NameFind the FeatureM > MessagesM > Text Msg SetupPress ToS scroll to the Service Center No. fieldChange (+) open the Service Center No. editorkeypad keys enter the phone number for the service center that handles your outgoing messagesOK (+) store your service center numberS scroll to the Expire After fieldChange (+) open the Expire After editorPress To
Learning More Tasks 30keypad keys enter the expiration period—the number of days your network tries to send unreceived messagesOK (+) store the expiration periodS scroll to the Reply Type fieldChange (+) open the Reply Type editorS scroll to the type of replies you want to sendSelect (+) store the reply typeS scroll to the Cleanup Period fieldChange (+) open the Cleanup Period editorS scroll to the period that messages stay in your inboxSelect (+) store the cleanup periodIf you select Custom, continue. Otherwise, the procedure is complete.S change the entry in the active Custom field* and #switch between the number and label fieldsDone (-) store the custom cleanup periodPress To
31Learning More Tasks Reading Text MessagesNote: You must set up your inbox before reading text messages. See “Setting Up the Text Message Inbox” on page 29.Dialing Numbers from Text MessagesNote: You must set up your inbox before opening text messages. See “Setting Up the Text Message Inbox” on page 29. Note: If the phone lists more than one number for the message, press S to scroll to a number and press Select (+) to dial.Find the FeatureM> Messages > Text MsgsPress ToS scroll to the message you want (! = unread and urgent, M = read, f = read and locked)Read (+) open the messageFind the FeatureM> Messages > Text MsgsPress ToS scroll to the message with the numberM open the text message menuS scroll to Call BackSelect (+) dial the number stored with the message
Learning More Tasks 32Using VoicemailYou can listen to your voicemail messages by calling your network voicemail phone number.Storing Your Voicemail NumberStore your voicemail number in your phone to make it faster and easier to use voicemail.Listening to Voicemail MessagesNote: Store your voicemail number before using this procedure.Your phone calls the voicemail number you stored. Contact your service provider for information about your voicemail features.Find the FeatureM > MessagesM > VoiceMail SetupPress Tokeypad keys enter the phone number for your voicemailOK (+) store the numberFind the FeatureM > Messages > VoiceMail
33Learning More Tasks Locking and Unlocking Your PhoneYou can lock your phone manually, or you can set your phone to lock automatically whenever you turn it off.When you try to use a locked phone, it prompts you for your unlock code. A locked phone still rings or vibrates for incoming calls or messages.Locking Your Phone ManuallySetting Your Phone to Lock AutomaticallyFind the FeatureM> Settings > Security > Phone Lock > Lock NowPress Tokeypad keys enter your four-digit unlock codePress OK (+) lock the phoneFind the FeatureM > Settings > Security > Phone Lock > Automatic Lock > OnPress Tokeypad keys enter your four-digit unlock codePress OK (+) set the phone to lock automatically
Learning More Tasks 34Unlocking Your PhoneAt the Enter Unlock Code prompt:If You Forget a Code or PasswordIf you forget a security code (originally set to 000000), contact your service provider.If you forget your phone’s unlock code (originally set to 1234), try the last four digits of your phone number. If that does not work, do the following when you see the Enter Unlock Code prompt:Locking and Unlocking Your KeypadNote: Incoming calls and messages unlock the keypad.Press Tokeypad keys enter your four-digit unlock codePress OK (+) unlock the phonePress ToMdisplay the security code promptkeypad keys enter your security codeOK (+) bypass the Unlock Code promptPress ToM *lock or unlock your keypad
35Learning More Tasks Caller IDThe Calling line identification (caller ID) feature lets you see who is calling before you answer.• If the caller’s name is stored in your phonebook, the name is displayed.• If the name is not in your phonebook, the caller’s phone number is displayed.• If caller ID information is not available, your phone displays the message Incoming Call.Automatic RedialYou may be unable to complete a call if the wireless system is busy. When this happens, the system transmits a fast busy signal, and your phone displays the message Call Failed along with the reason for the failure.WIth automatic redial, your phone repeats the call attempt over the next four minutes.When the call goes through, your phone rings or vibrates one time, displays Redial Successful, and then connects the call.Press ToN or RETRY (+) activate automatic redial
Learning More Tasks 36Call WaitingIf you subscribe to call waiting, you may hear a tone while you are on a call. This tone indicates that you have received a second call.To place the first call on hold while you answer the second call:To end the first call and answer the second call:Unanswered CallsWhen you cannot answer a call, your phone keeps a record of your unanswered calls and displays the T (missed calls) icon and the Press ToN answer the new callN (analog mode)orSWITCH (+)(digital mode) switch back to the first callPress ToO end the current callYour phone rings to signal the new call.Nanswer the new call
37Learning More Tasks message Missed Calls (or Unknown if caller ID information is not available).Dialing Emergency NumbersYour service provider programs one or more emergency phone numbers that you can dial even if your phone is locked or restricted.Additional Dialing FeaturesIn addition to simply dialing numbers on your keypad, you can insert numbers or characters and dial calls in a variety of ways.Press ToVIEW (+) view the unanswered calls listS scroll through the list and select a call that you want to returnN dial the numberPress Toany keypad key display the enter code or locked promptkeypad keys enter the emergency number (such as 911)N dial the emergency number
Learning More Tasks 38To insert numbers or characters:To dial a call:Do This To InsertPress 0 for two seconds and enter rest of numberinternational access code for country from which you are callingPress M and then scroll to and select one of the following:•Insert Pause (to insert a p)•Wait (to insert a w)•Insert 'n' (to insert an n)special character when making a calling card call:• Pause tells your phone to wait until the call connects before it dials the next digit in a series• Wait tells your phone to wait until the call connects, then prompt you before it sends the remaining digits• 'n' tells your phone to stop and prompt you for a number before it continues dialingPress M > Attach digits to precede the number to callPress M > Add Digits digits at the end of the number to callDo This To DialPress the two-digit phonebook index number of the entryspeed dial number
39Learning More Tasks Using In-Call FeaturesWhile you are on a call, you can perform the following tasks:Press and hold the single-digit phonebook index numberone-touch dialing numberPress voice key and say the name (in two seconds)voice dial numberPress M > Recent Calls > Received Calls or Dialed Calls > entry to callmissed or recent callDo This ToPress M > Hold place a call on holdPress M > Mute mute a callPress M > Spkrphone On activate the speakerphone (hands-free mode)Press M > My Tel. Number View your phone numberPress M > Send Tones Send digits as DTMF tones, for example for credit card dialing or password entryDo This To Dial
Phone Fundamentals 40Phone FundamentalsPhone DiagramEarpiece Ultra-compact phone speakerHeadset Jack Connect an optional headsetVolume Keys Adjust earpiece and ringer volumeSpeaker Key Activates/deactivates hands-free modeVoice Key Record VoiceNotes, phonebook and datebook entriesDisplay (see “Display Indicators” on page 17)Microphone Accessory Connector Port Connect the battery charger and accessoriesPower Key & Status LightTurn the phoneon and off, view call, service, and message statusSend Key Place and answer callsMenu Key Enter the menu systemEnd Key End phone callsScroll Key Scroll through menu features, move the cursor when entering textSoft Keys Perform functions identified by display promptsSpeakerphone For hands-free phone operation
41Phone Fundamentals DisplayThe top section of the display shows phone status indicators. Text and number messages, keypad input, and menu options appear in the middle of the display. Text labels at the bottom of the display identify the current soft key and menu key functions.Display Indicators➊ Signal Strength Indicator Shows the strength of your phone’s connection with the local wireless system.Strong54321jNo signalYou cannot make or receive calls when the no signal indicator is displayed.Ew12:00O,&XF5➊Signal Strength IndicatorClock➏Battery Level Indicator➑Digital/Analog Signal Indicator➐Alert Indicator➋In Use Indicator ➌Roam Indicator ➍Message Waiting Indicator➎Voice Message Waiting Indicator
Phone Fundamentals 42➋ In Use Indicator Appears when a call is in progress.➌ Roam Indicator Appears when your phone accesses a wireless system outside your home network. When you leave your wireless service area, your phone roams or seeks another service area.➍ Message Waiting Indicator Displayed when your phone receives a text message.➎ Voice Message Waiting Indicator Displayed when your voicemail receives a message.➏ Battery Level Indicator Shows the amount of charge left in your battery. The more segments visible, the greater the charge.HighEDCBEmptyRecharge your battery as soon as possible when you see the Low Battery warning message.➐ Alert Indicator Indicates the current selected alert. The default alert is a ringer.w Ringer ony Vibrate on(add) Vibrate then ringv Ring then vibrate
43Phone Fundamentals ➑ Digital ( )or Analog ( ) Signal Indicator Indicates whether you are receiving a digital or analog signal.Status LightThe status light provides information regarding your type of service, and incoming call or message status.The status light changes color and flashes or remains on to indicate different states:t Silentx Vibrate with all tones offu All Alerts offIndication Statealternating red/green incoming callflashing green in service, home-type systemflashing yellow roaming, non-home-type systemflashing red no servicealternating red/service color (green, yellow, or red)text message or voicemail message receivedF I Statuslight
Phone Fundamentals 44Volume KeysUse the upper and lower volume keys to adjust your phone’s earpiece and ringer volume.Battery UseCaution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals.Maximizing Battery LifeTo ensure that you enjoy maximum battery life and use your battery to its fullest capacity:• Always use Motorola approved batteries and battery chargers.• Maintain the battery at or near room temperature when charging.When Press ToDuring a call volume keys increase or decrease earpiece speaker volumeWhen you are not on a callvolume keys increase or decrease ringer volumeVolumekeys
45Phone Fundamentals • New batteries or batteries that have been stored for long periods of time may not rapid charge properly. In these instances, the battery requires an overnight charge.• When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator.• To prolong the life of your batteries, do not expose them to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your car.• Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery.Disposing of BatteriesTo dispose of batteries, check with your local recycling center for a battery recycler near you. Never dispose of batteries in a fire.
When You’re Ready to Do More 46When You’re Ready to Do MoreMenu MapThis is the standard menu layout. Your service provider may have modified the menu structure or changed some feature names. And, you can change the menu structure, as well. Not all features may be available for all users.•Recent Calls• Received Calls (53)• Dialed Calls (52)• Notepad (53)• Call Times (52)•Phonebook (51)•Datebook (47)•Quick Dial (52)•Radio (52)•Messages (48)•Info on Demand (48)•Shortcuts (54)•VoiceNotes (54)•Browser (47)•Settings•Ring/Vibrate • Alert (53)• Detail (53)•Settings (continued)•Phone Status • My Tel. No. (51)• Phone: Line 1/2 (51)• Battery Meter (51)• Credit Info (51)• Other Information (51)•Connection • IrDA Link (47)•In Call Setup • In Call Timer (48)• Answer Options (47)• Call Waiting (48)•Security • Phone Lock (54)• Lock Keypad (53)• Lock Application (53)• Restrict Calls (54)• New Passwords (54)•Other • Personalize (50)• Initial Setup (49)• Network (50)• Car Settings (49)• Headset (49)
47When You’re Ready to Do More Menu Feature DescriptionsBROWSER Access Web pages and run Web-based applications.The Browser delivers WAP (Wireless Application Protocol) pages from your wireless service provider directly to your phone. These pages give you current information on selected topics.CONNECTION You can connect your phone to a computer or fax machine to send and receive fax and data calls on the connected machine. You can connect your phone using a cable and PCMCIA card, a cable only, or an Infrared Data Association (IrDA) link.IrDA Link Set up a wireless infrared connection. Your phone must be within one meter of the linking device.DATEBOOK Schedule appointments in the datebook calendar.You can display events for the week, a day, or details for a specific event. See “Datebook” on page 59.IN CALL SETUP Customize settings that provide information during a phone call, such as timers and call-answering options.Answer Options Turn call answering options on or off:Multi-Key answer by pressing any key
When You’re Ready to Do More 48Call Waiting Activate and deactivate call waiting.When another call arrives while you are already on a call, call waiting can play a tone to notify you of the new call.In Call Timer Adjust call timer settings.You can set the following options for your display:INFO ON DEMAND Request and receive information from your service provider.MESSAGES Listen to voicemail, send and receive text messages.Your voicemail records voice messages from people who call you when you are unavailable. Voicemail messages are stored on the network rather than on your phone. When you receive a voicemail message, your phone displays New VoiceMail &. See “Using Voicemail” on page 32.Your phone can also receive text and information services messages which may include text, phone numbers, and URLs.•Text messages are brief messages that you can enter, send, and receive (such as “Where are we meeting?”).Time displays the elapsed time for the current callOff no in-call display for the timer
49When You’re Ready to Do More •Information services messages are broadcast or browser messages that you can only receive (such as stock updates or other news).When you receive a new message, your phone displays New Message X and gives an alert. You must set up your message inboxes before you can use text or information services messages. See “Using Text Messages” on page 29.OTHER Car Settings Adjust hands-free car kit settings.When your phone is connected to a car kit or headset, it can automatically answer calls after two rings. You can route your calls directly to a connected car kit or headset.Headset Adjust headset settings.Initial Setup Set several basic phone options:Animation switches on and off smooth scrolling within and between text fields (off conserves the battery)Auto PIN Dial automatically dials your PINBattery Save conserves power (if available)Auto Redial automatically redials calls that fail due to network conditionsBacklight Display changes the backlight display, which usually changes based on the amount of ambient light
When You’re Ready to Do More 50Network View and adjust your phone’s network settings.Your service provider registers your phone to a network. You may need to change the network registration to do things like connecting to a TTY device or using your phone as a wireless modem.Personalize Set several personal phone options:DTMF switches DTMF tones to long or short formLanguage sets the language for phone menusMaster Clear performs master reset and clears all user-selectable options, resettable timer, recent call lists, and phonebook Master Reset resets all options back to their original factory settings except for the unlock and security codesScroll tells the cursor to stop or wrap around when it reaches the top or bottom of a list in the displayStatus Light turns the status light off (to conserve battery power) and onTime and Date set the phone’s time and dateZoom switches to three or four lines of displayBanner changes the text displayed in the idle state
51When You’re Ready to Do More PHONE STATUS Battery Meter View a detailed battery charge meter.Credit Info Prepay users can view current credit information.If you use a prepay option, you can view the credit available, its expiration date, and the date of the last deposit.My Tel. No. Change the way your phone number displays.Other Information view specifications for your phone’s features (if available).Phone: Line 1/2 Change the active phone line (on dual line phones) to place or receive calls from either of the available numbers.PHONEBOOK Open the phonebook list, where you can dial or store numbers.To store names and phone numbers in your phonebook, see “Storing an Entry in the Phonebook” on page 25.Greeting changes the text displayed when you turn on your phoneKeys changes the functions of the soft keys in the idle state (see “Customizing the Soft Key Functions” on page 66)Main Menu changes the order of the main menu (see “Customizing the Order of Menu Items” on page 65)Quick Dial changes quick dial numbers
When You’re Ready to Do More 52You can dial phonebook entries by selecting them from the phonebook list. You can also perform several other tasks:•check your phonebook’s capacity to see how many entries you have used and how many more are available•tell your phone to sort your phonebook list by speed dial number (the standard), name, or Voice Dial•use PIM (Personal Information Management) software to synchronize your phone with a computer, so you can edit phonebook entries on your phone and on the computerQUICK DIAL Dial pre-programmed customer service numbers.Your wireless service provider may program one or more quick dial numbers into your phone. These numbers usually include the customer service number, and you can dial them by selecting them from the quick dial list.Note: Your service provider may use a different name for this feature.RADIO Tune, store presets, and listen to AM/FM radio stations.RECENT CALLS Call Times View call timers.You can view five timers that track time spent on dialed calls, received calls, and all calls. See “Call Timers” on page 66.Dialed Calls View a list of recently dialed calls.Your phone keeps a list of phone numbers from calls you recently dialed (even if the calls did not connect). The list is
53When You’re Ready to Do More sorted from newest to oldest. Each entry tells you the person’s name and number (if available) and whether or not the call connected.Notepad Call or store the last number entered from the keypad.You can use this notepad to view the last number you entered, even if you did not call the number.Received Calls View a list of recently received calls.Your phone keeps a list of the numbers from calls you recently received (even if you did not answer). The list is sorted from newest to oldest. Each entry tells you the person’s name and number (if available) and whether or not the call connected.RING/VIBRATE See “Ring/Vibrate” on page 62.Alert Select a type of ring or vibration alert for incoming calls and messages.Detail Change details about the type of ring or vibration alert you select.SECURITY Lock Application Lock and unlock specific phone applications (such as phonebook and datebook) so that users must enter the unlock code to use them.Lock Keypad Lock and unlock your keypad. See “Locking and Unlocking Your Phone” on page 33.
When You’re Ready to Do More 54New Passwords Change your unlock code (originally set to 1234) or your security code (originally set to 000000).Phone Lock Lock and unlock your phone. See “Locking and Unlocking Your Phone” on page 33.Restrict Calls Restrict incoming and outgoing calls.You can stop all outgoing or incoming calls, or you can restrict them to the numbers stored in your phonebook.SHORTCUTS Create keypad or voice shortcuts to menu features.See “Shortcuts” on page 64.VOICENOTES Record messages and phone calls using your voice key. See “VoiceNotes” on page 55.You can view, play back, lock, and delete VoiceNotes in your VoiceNote list.Conference CallTo talk to more than one person on a call, you can make a conference call. Call the first person, call the second person, then link the two calls together.Press Tokeypad keys enter the first person’s numberN dial the callkeypad keys enter the next person’s number
55When You’re Ready to Do More VoiceNotesVoiceNotes allow you to record personal messages or phone calls. You can play them back at any time.Recording a VoiceNoteThere are no pre-recorded VoiceNotes on your phone when you receive it. To record a VoiceNote:N dial the callYour phone displays W next to the active call and l next to the first call (on hold).Link (-) connect the two callsO end the entire callFind the FeatureM> VoiceNotesDo This ResultPress the voice key and hold for one second.A tone sounds in the earpiece and the phone displays the recording message.Continue holding the voice key, and speak your voice message into the phone.The phone records the message and displays a recording timer.Press To
When You’re Ready to Do More 56Viewing the VoiceNotes ListThe VoiceNotes list shows all your VoiceNotes along with other important information and features.New VoiceNote appears at the end of the list or by itself if no VoiceNotes are stored. Select New VoiceNote to view instructions on how to record a new VoiceNote.Release the voice key to stop recording.The phone displays the VoiceNotes list number and the total recording time.Find the FeatureM> VoiceNotesDo This Result---VoiceNotes---4) 2:20pm 23-Mar 3) 4:05pm 22-MarEXIT M PLAYf To VoiceNotes sub-menuPlays the selected VoiceNoteTo previous screenScroll through listLocked VoiceNoteTime/Date Received
57When You’re Ready to Do More Playing a VoiceNoteTo play a recorded VoiceNote:Tip: You can play a VoiceNote while taking a call. It won’t be transmitted to the other party.Playback ScreenWhile the VoiceNote is playing, the playback screen is displayed.Find the FeatureM> VoiceNotesPress ToS highlight VoiceNote for playbackPLAY (+) play a VoiceNoteTo VoiceNotes menuErases VoiceNoteTo previous screenVoiceNote numberFast forwardRewindVoiceNote 3fLocked VoiceNoteSAVE DELETEMIndicates% played
When You’re Ready to Do More 58VoiceNote KeysWhile playing back a VoiceNote, use these keys to do the following:Stop playback and return to VoiceNotes listStop playback and go to VoiceNotes menuStop playback and scroll up/down to next VoiceNoteRewind three seconds, resume playingPress and hold to rewind to the beginning When playback is complete, press to restartFast forward three seconds, resume playingNumber keys alternately stop and start playbackVoiceNote Locked: Stop playback and unlock VoiceNotePress and hold to fast forward to endVoiceNote Unlocked: Stop playback and display Delete VoiceNote ?GRAPHICFOR PLACEMENT ONLY
59When You’re Ready to Do More DatebookThe datebook lets you schedule and organize appointments and keeps track of special events. It can display events for the week, a day, or details for a specific event.Open the datebook to schedule or see events.Datebook ViewsWhen you open the datebook, your phone displays a calendar for the week.Find the FeatureM> Datebook EXIT M VIEW15 NOV-21 NOVS M T W T F SEnd of weekGo to specific dayDisplay menuReturn to previous screenUntimedevents12 hour window EventDay of week
When You’re Ready to Do More 60Lines or filled in boxes under each day indicate that events have been scheduled. Day ViewPress View (+) to view the day’s events. You can store, edit, view, copy, and delete any event from the day view.Press To* or #scroll left or right to past or future daysS scroll up or downVIEW (+) to open a specific dayM to display the datebook sub-menuBACK M VIEWTHU 19-NOV••••Joe’s B-day9:00+ Marie,mtg Day of weekDisplay event detailsDisplay menuReturn to previous screenUntimed eventsEventAlarm Down scroll arrow
61When You’re Ready to Do More Event ViewPress View (+) to open the detailed event view. You can edit, copy, and delete events from the event view. Event details include call alerts, times, days, and other event data.Storing a New EventFind the FeatureM> Datebook > NewPress ToSELECT (+) open the event entry formkeypad keys enter the event nameS move from one entry field to the nextOnce you reach a field, complete the event details. A title is required. Other fields include time, duration, date, repeating events, and alarms.BACK M EDIT+THU 12:00 pm9:00 Marie, new product meetingEvent date and timeDisplay event edit formDisplay menuReturn to previous screenEvent detailsAlarm Down scroll arrow
When You’re Ready to Do More 62Configuring SettingsYou can adjust a wide variety of phone settings and configure the phone to suit your needs.Ring/VibrateYour phone rings or vibrates when you have incoming calls or other events. You can customize the ring and apply it to all events or select different ring styles for specific events.Selecting a Ring/Vibration for All EventsDONE (-) store the new event and return to the week viewFind the FeatureM> Setting > Ring/Vibrate > AlertPress ToS scroll to and select a ring or vibrationSELECT (+) select a typeThe phone displays the Changed: Alert message.Press To
63When You’re Ready to Do More Selecting a Ring/Vibration for Specific EventsWhen you select a ring/vibration type for a specific event, it overrides the ring set for all events.Canceling the Ring or Vibrate AlertWhile the phone is ringing:Depending on your phone configuration and the type of subscription you have with your service provider, the call may be forwarded or the calling party may receive a busy signal.Find the FeatureM> Settings > Ring/Vibrate> alert type DetailPress ToS scroll to the event that should have a special alertSELECT (+) select the eventThe phone displays the Alert menu.S scroll to the alert you wantSELECT (+) select the alertThe phone displays the Changed: event alert message.Press ToO or IGNORE (-)cancel the ring or vibrate alert
When You’re Ready to Do More 64ShortcutsYou can create shortcuts to mark frequently used menu items. There are no default shortcuts.Setting Up ShortcutsYou can set up a shortcut from any highlighted item on the phone, except for items in a context-sensitive menu or items that are grouped together in a form.Available ShortcutsType Exampledata object Phonebook entry or text messagelist alarm setting optionshighlighted item Voicemail menu itemmeter Battery Metereditors time or date editorform blank form, such as new Phonebook entryvalue time setting for the backlightbrowser service web pageSIM Toolkit applicationsSIM Toolkit initial screen
65When You’re Ready to Do More Creating ShortcutsCustomizing the Order of Menu ItemsYou can customize the order of the items in your phone’s main menu, depending upon your usage.Find the FeatureM> the item to which you want to assign a shortcutDo This ResultPress and hold M.The phone displays:Assign Shortcut “Item” to key no: #? where Item is the name of the item you selected, and # is the number of the next available shortcut.Press OK (+). The phone confirms the new shortcut.Find the FeatureM> Settings > Other Settings> Personalize > Main MenuPress ToSELECT (+) open the main menuS scroll to the menu item you want to want to moveGRAB (+) grab the menu item you want to moveS move the item up or down the menuINSERT (+) insert the item in the new location
When You’re Ready to Do More 66Customizing the Soft Key FunctionsWhen your phone is idle, you can relabel the soft keys (- and +) to access any of three main menu items: Messages, Recent Calls, or Phonebook. Call TimersNetwork connection time is the elapsed time, in one-minute intervals, from the moment you connect to your service provider’s network to the moment you end the call by pressing O. The time includes busy signals and ringing.Find the FeatureM> Settings > Other Settings> Personalize > KeysPress ToSELECT (+) display the key editorS scroll to Left, Right, or SmartSELECT (+) open the key editorS scroll to the new key functionSELECT (+) confirm the new functionThe soft key label will reflect the new selection whenever the phone is idle.
67When You’re Ready to Do More You can view the approximate network connection time elapsed during the following calls:Note: The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your wireless service provider. For billing information, please contact your service provider directly.To view the timer:To reset the timer:Timer Records time spent onLast Call your last callDialed Calls dialed calls since last resetReceived Calls received calls since last resetAll Calls all calls since last resetLifetime all callsFind the FeatureM > Recent Calls > Call TimesPress ToS scroll to the timerSelect (+) display the timerPress ToReset (+) reset the time (if available)Yes (+) confirm the reset
Troubleshooting 68TroubleshootingQuestion AnswerI pressed the power button, but nothing happened. What’s wrong with my phone? Be sure to press and hold the power key until the display appears and you hear an audible alert. If nothing still happens, check that you have installed a battery and that the battery is charged. For more information about batteries and charging see the sections on batteries starting with “Installing and Removing Batteries” on page xx. The display says, “Locked.” How do I unlock my phone? Enter the last four digits of your wireless number. If that doesn’t work, use the factory preset unlock code: 1234. If all else fails, call your service provider (the company that sends you your monthly wireless bill). (See “Locking/Unlocking Your Phone” on page xx for more information on security features.)
69Troubleshooting My battery didn’t last as long as I expected. What can I do to extend battery life?Your battery’s “talk time” and “standby time” are relative measurements of the battery’s capacity. The more you talk on the phone, the less standby time you have, and vice versa.To get the most from your battery, allow it to charge fully. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the charger’s light turns green.You can also turn off the status light to extend battery life. Use only Motorola approved batteries that are compatible with your phone.Exposing your battery to extreme temperatures—below -10°C (14°F) or above 45°C (113°F)—can shorten battery life. Batteries are especially sensitive to high temperatures. As a good rule, always take your phone with you when you leave your car.Question Answer
Troubleshooting 70I tried to place a call and received a fast busy signal.The wireless system did not process your call. For example, the wireless system may be overloaded with call attempts. To redial, press O before ending your call attempt, or press N and try the call again later. (See “Redialing a Number” on page xx.)I tried to place a call and received an alternating high/low tone.Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the phone display says Ready before placing a call.An alternating tone may also indicate that your phone’s signal is blocked. Make sure you are clear of any obstructions such as bridges, parking garages, or tall buildings.I tried to listen to my voicemail (or use a paging service, a calling card, etc.) but nothing happened.You may have turned off the scratchpad tones. Place your call, enter the access numbers when prompted by the recording, then press N. To avoid this problem in the future, follow the directions “Turning Scratchpad Tones On and Off” on page xx to turn the Scratchpad tones on.Question Answer
71Troubleshooting I tried to place a calling card call using the Phonebook, but it didn’t work.You may have turned off your Scratchpad tones. Follow the directions in “Turning Scratchpad Tones On and Off” on page 107 to turn the Scratchpad tones on. Check that you stored your calling card information in the correct order, and make sure the groups of numbers are separated by pauses. The easiest way to correct the sequence may be to start from scratch. Enter your calling card information again, and store it in the same memory location as your previous attempt.Also keep in mind that when using your calling card, you must enter the number you are calling with the area code, but without the initial “1.” Check with your long distance carrier for details on using your calling card.Question Answer
Troubleshooting 72I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go?The beep indicates that you are setup correctly. If you did not hear the beep, the first thing to check is that your phone is data capable. To do so, see “Using Data Features” on page xx. Next, make sure that both ends of the data cable are connected—the smaller end to your phone and larger to your computer. Also, check the model number of the cable to be sure you have the right one. Look for SYN7464 printed on the cable.If all of the above checks out, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, and your computer will automatically activate the port.My phone was stolen. What should I report and to whom?Report a stolen phone to the police and to your service provider—the company that sends you your monthly wireless service bills.Question Answer
73Troubleshooting My phone beeped when I attached the data cable but my fax and data applications don’t work at all. What’s wrong?You must be in an area with digital coverage. Check your phone’s display for the digital icon F to be sure you’re in a digital coverage area.Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case.Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information.When sending data with the data cable, why does the computer show a connection rate of 19200 Kbps?19200 is the rate of the connection between your computer and the phone. The rate of the connection between your phone and the network is displayed on your phone, and will be either 14400 or 9600.Question Answer
Troubleshooting 74I can’t end my data call by closing the application on my computer. What can I do?If necessary, try pressing N on the phone. Also try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer. These alternative methods may disrupt the application on your computer.I launched the Browser but the display says: Service Not Available. What is wrong?You are in an area without service. If you have wireless service, look in the display for the Digital indicator. If you don’t see it, you may have only Analog service or no service at all. If you do see the Digital indicator, you may be connected to digital network that does not support Internet access.I launched the Browser but the display says: Data Server Unavailable. What is wrong?Try again in a few minutes. The servers may be temporarily busy.Question Answer
75FDA Update The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA UpdateFDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.Why the concern?Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not demonstrate any adverse health effects associated with the use of mobile phones.
FDA Update 76What kinds of phones are in question?Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF—and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned.How much evidence is there that hand-held mobile phones might be harmful?Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to
77FDA Update controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day.For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study:1. In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years.When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did
FDA Update 78not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.12. Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conflicting. Thus, follow-up research is necessary.2FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is
79FDA Update expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations.Two other studies of interest have been reported recently in the literature:1. Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.32. In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used.Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant.4In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to
FDA Update 80provide the necessary answers to the outstanding questions about the safety of mobile phones.What is known about cases of human cancer that have been reported in users of hand-held mobile phones?Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information.
81FDA Update What is FDA's role concerning the safety of mobile phones?Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry:• support needed research into possible biological effects of RF of the type emitted by mobile phones• design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function• cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human healthAt the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:
FDA Update 82• National Institute for Occupational Safety and Health• Environmental Protection Agency• Federal Communications Commission• Occupational Health and Safety Administration• National Telecommunications and Information AdministrationThe National Institutes of Health also participates in this group.In the absence of conclusive information about any possible risk, what can concerned individuals do?If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to:
83FDA Update • a mobile phone in which the antenna is located outside the vehicle• a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package• a headset with a remote antenna to a mobile phone carried at the waist Again, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk.Where can I find additional information?For additional information, see the following websites: Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”):http://www.fcc.gov/oet/rfsafety World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection(select Qs & As): http://www.who.int/emf United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com
FDA Update 84U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health:http://www.fda.gov/cdrh/consumer/1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California.2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results.3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999.4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999.FDA020400
85Index IndexAaccessories 10alertcanceling 63event alert 63setting 62alert indicatordefined 42–43illustration 41animation 49auto PIN dial 49automatic redialactivating 49using 35Bbacklight display feature 49banner feature 50batterycharging 12conserving power 49, 50disposal 45installing 11–12maximizing life 44–45, 69battery level indicatordefined 42illustration 41battery meter 51battery save feature 49block cursor 21browser 47busy signal 70Ccalladding digits to number 38alert, canceling 63alert, setting 62answering 14answering options 47attaching digits to precede phone number 38calling card 38dialed calls list 39, 52emergency number 37ending 13event alert, setting 63hold, placing call on 39in call timer 48international access code 38muting 39placing 13received calls list 39, 53
Index 86call (continued)receiving 14redialing last number 14restricting 54unanswered call 36voice dial 39call timersdefined 66–67resetting 67viewing 52, 67call waitingactivating/deactivating 48using 36caller IDfeatures 35calling card callsdialing 38storing information 71car settings 49codes. See passwordsconference call 54–55connecting to external device 47credit information 51customer service 52Ddata calls 47date, setting 50datebookadding an event 61–62calendar 59–60day view 60defined 59event view 61dialed calls list 39, 40, 52displaygreeting 51idle text 50zoom 50DTMF tonessetting 50using 39Eearpieceillustration 40volume, adjusting 44emergency number 37end key 40menu functions 15ending a call 13Enter Unlock Code message 34
87Index Ffax calls 47fixed dialstoring entry 26–29Ggreeting feature 51Hhands-free car kit settings 49hands-free mode 39headsetadjusting settings 49hold, placing call on 39holster 10II-beam cursor 21in call timer 48in use indicatordefined 42illustration 41Incoming Call message 35indicatorsalert 41, 42–43battery level 41, 42in use 41, 42message waiting 41, 42indicators (continued)roam 41, 42signal 41, 43signal strength 41voice message waiting 41, 42info on demand 48international access code 38IrDA link 47iTAP text entry 24–25Kkeyend 15, 40left soft key 15, 66menu 15power 40right soft key 15, 66scroll 15, 40send 40soft 40speaker 40voice 27–28, 40, 55–56Llanguage 50left soft keycustomizing 66menu functions 15
Index 88lockkeypad 34phone 33–34lock application feature 53Mmaking a call 13master clear 50master reset 50menucustomizing 65diagram 46entering text 22–25features 47–54language, setting 50locking applications 53navigating 15–18rearranging features 65scroll feature, setting 50shortcuts 64–65using features 19–25menu key 15messagedialing number from 31inbox setup 29–30information services 48reading 31text 29–31, 48voicemail 32, 48message waiting indicatordefined 42illustration 41Missed Calls message 37muting a call 39my telephone number 39, 51Nnetwork settings 50notepad 53Oone-touch dialingusing 39Ppasswordschanging 54if you forget a password 34phoneaccessories 10active phone line 51alert, canceling 63connecting to an external device 47date, setting 50feature specifications 51
89Index phone (continued)keypad, locking/unlocking 34language, setting 50locking 33–34muting a call 39network settings 50one-touch dialing 39passwords 34, 54security code 34speed dial, using 38time, setting 50turning on/off 12unlock code 34unlocking 13, 33–34voice dial 39phone numberadding digits 38attaching preceding digits 38viewing your own 14, 39phonebookfeatures 51–52fields 26number type icon 26one-touch dialing 39speed dial, using 38speed number 26, 28storing an entry 25–29phonebook (continued)Voice Name entry 27–28Voice Name icon 26PIN codedialing automatically 49placing a call 13power key 12, 40Qquick dialsetting number 51using 52Rradio 52received calls list 39, 53receiving a call 14redialautomatic redial 35last number 14restrict calls 54right soft keycustomizing 66menu functions 15ring/vibrate alertcanceling 63event alert 63setting 62
Index 90ringersetting 62volume, adjusting 44roam indicatordefined 42illustration 41Sscratchpad tones 70, 71scroll feature 50scroll key 15, 40security code 34send key 40shortcuts 64–65signal indicatordefined 43illustration 41signal strength indicatordefined 41illustration 41SIM PIN codedialing automatically 49soft key 40soft keys 15, 66speaker key 40speakerphone 39speed dial 38speed numberdefined 26selecting 28status light 40, 43activating/deactivating 50Ttextblock cursor 21character chart 23entering from keypad 22–25I-beam cursor 21iTAP text entry 24–25text message 29–31, 48time, setting 50timersdefined 66–67resetting 67viewing 52, 67tone, alternating high/low 70UUnknown message 37unlockkeypad 34phone 33–34unlock code 34unlocking phone 13
91Index Vvoice dial 39voice key 40recording Voice Name 27–28recording VoiceNote 55–56voice dial 39voice message waiting indicatordefined 42illustration 41Voice Namephonebook icon 26recording 27–28voicemail 32, 48, 70VoiceNoteskey controls 58playback screen 57playing 57–58recording 55–56viewing VoiceNotes list 56volumeearpiece 44ringer 44volume keys 44Zzoom feature 50
Patent Information 92Patent InformationManufactured under one or more of the following U.S. patents:42914754302845431207443652214369516436952043695224374370437860343909634398265440058444005854434461445553444866244491972452315545463294574243458160245817494585957459315545946574602218460598746163144617520462852946298294633141463659346367414648125464954346546554680787470458847113614715063471788447301954731813473627747379764741018474256247616214764737477599847915274794489479792947979474798975480223648037264809356481137748114044817157482750748295434831647484362148457724851966485209048603364860341486857648706864872196487368348765524876656487674048795334885553488705048901994896124489636148978734903326490332749045494904992490528849053014912602491626249184314918732492217849412034942570494557049568544959851496381249641214970475497235549724324972455497580849775894977616497920749842194984290498923049927534996529500892550103095010570501429450143465017856501818850200765020091502009250200935023580502386650239115025387502738850280835028859502923350365325038253504012750420715045824505392450558005055802505580350577625058136505988550602645063340506540850671395070310507775750777905081674508330450870045093632509550351074875109400511116251134005113436511707351174415117449511745051210475121288512141251224805122722512488951270405127042512710051288345133010513471751402865140635514255151426965144533514662051484715148473515007551503595150384515164351520065152007515359051576935160898516214451631595164652516659651666425168522
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