Motorola Mobility T56AA1 Portable Cellular Transceiver User Manual AA EX08
Motorola Mobility LLC Portable Cellular Transceiver AA EX08
Exhibit 8 Users Manual
APPLICANT: MOTOROLA, INC. FCC ID: IHDT56AA1 INSTRUCTION MANUAL A preliminary draft copy of the Users Manual follows: EXHIBIT 8 CDMA Panther Wireless Telephone Basic User’s Guide Preliminary Draft June 16, 2000 Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Learning More Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Navigating to Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Using Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Storing an Entry in the Phonebook . . . . . . . . . . . . . . . . . . . . . 25 Using Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . 33 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Unanswered Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Dialing Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 37 Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Opening the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Turning On Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Viewing Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Using In-Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Contents Phone Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Phone Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 When You’re Ready to Do More . . . . . . . . . . . . . . . . . . . . 46 Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Menu Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 VoiceNotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Configuring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 FDA Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Patent Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 ii Safety Information Important: Read this information before using your wireless handheld phone. Exposure to Radio Frequency Signals In August 1996, The Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with safety standards previously set by both U.S. and international standards bodies: • American National Standards Institute (ANSI) IEEE. C95. 1-1992 • National Council on Radiation Protection and Measurement (NCRP). Report 86 Safety Information Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996 • Ministry of Health (Canada), Safety Code 6 Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1). Safety Information The design of your phone complies with the FCC guidelines (and those standards). For additional information concerning exposure to radio frequency signals, see the statement by the FDA at the end of this user guide. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Motorola-supplied or approved carrying case, holster, or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least one inch (2.5 centimeters) from your body when transmitting. Use of non-Motorola accessories may violate FCC RF exposure guidelines. Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations. Phone Operation Normal Operation Hold the phone as you would any other telephone, with the antenna pointed up and over your shoulder. Tips on Efficient Operation Observe the following guidelines to operate your phone most efficiently. • Extend your antenna fully, if applicable. Batteries Caution: All batteries can cause property damage, injury, or burns if a conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse, or other container with metal objects. When the battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use. Safety Information • Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Observe the following guidelines when using your phone while driving. • Give full attention to driving--driving safely is your first responsibility. • Use hands-free phone operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require. Safety Information Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: • should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON • should not carry the phone in a breast pocket • should use the ear opposite the pacemaker to minimize the potential for interference • should turn the phone OFF immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles Safety Information If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Turn your phone OFF in any facility where posted notices so require. Safety Information Aircraft Switch OFF your phone before boarding an aircraft. Airline regulations prohibit using your phone while in the air. Check and comply with the policy of your airline regarding the use of your phone while the aircraft is on the ground. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off twoway radio.” Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF, do not remove your battery when you are in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked. They include: fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak occurs in a car or home); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine. For Vehicles Equipped with an Air Bag US021600 Safety Information An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If invehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Getting Started Opening the Box Getting Started Your digital wireless phone typically comes equipped with a charger and at least one battery. A large selection of accessory options can customize your wireless phone for maximum performance and portability. The following illustration shows the standard package options. Note: Your phone and accessories may not look exactly as pictured. Lithium Battery Motorola Telephone 10 Holster Battery Before you can use your phone, you will need to install and charge the battery. We recommend that you use only Motorola Original™ batteries and accessories, and that you store batteries in their protective covers when not in use. Installing the Battery Push down the battery door release latch, then slide the door down and lift off. Getting Started Do This Remove the battery’s protective cover. 11 Do This Insert the battery, printed arrows first, into the battery compartment and push down. Getting Started Replace and close the battery door. Charging the Battery Do This Plug the AC adapter into your phone with the release tab facing up Illustration to come Plug the other end of the AC adapter into the appropriate electrical outlet. Turning On Your Phone 12 Do This To Press and hold the power key turn on your phone Do This To Enter your unlock code and press OK (+) unlock your phone, if necessary Placing a Call To place a call, your phone must be turned on, be unlocked, and be in contact with the network. To keypad keys enter the phone number Tip: If you make a mistake, press DELETE (-) to delete the last digit, or press and hold DELETE (-) to clear all digits. place the call Note: You can enter a phone number up to a maximum of 32 digits, but only the last 24 digits appear in the display. Getting Started Press Ending a Call Press To end the call 13 Redialing a Number If you hear an ordinary busy signal, the phone number you dialed is busy. Press To hang up redial the busy number Getting Started Receiving a Call To receive a call, your phone must be turned on and be in contact with the network. When you receive a call, your phone rings and/or vibrates and displays an incoming call message. Press To N or ANSWER (+) answer the call Viewing Your Phone Number 14 Press To M# display your phone number Learning More Tasks Navigating to Features You can access many of your phone’s features through a menu system. Use these keys to move through the menu system and find the feature you want: Right Soft Key Perform the function shown in the lower left corner of the display (usually EXIT or BACK) Perform the function shown in the lower right corner of the display (usually SELECT the highlighted menu item) Main Menu Recent Calls Fixed Dial EXIT Menu Key Enter the menu system SELECT Learning More Tasks Left Soft Key Scroll Key Move up or down through menus and lists End Key Exit the menu system without making changes 15 Some features that are described in this guide are designated with this logo. These are optional network and subscription-dependent features. Contact your service provider for information about availability. Learning More Tasks This guide provides navigation instructions that show you how to get to specific menu features as follows: Find the Feature M > Recent Calls > Dialed Calls The > symbol means that you should scroll to and select the indicated feature. To locate and select the Dialed Calls feature as shown in the above example: Do This Fw 12:00 Ready PH BOOK 16 MESSAGE From the idle display, press M to enter the menu system Do This Recent Calls is already highlighted because it is the first item in the menu list Main Menu Recent Calls Fixed Dial SELECT Press SELECT (+) to select Recent Calls Recent Calls Received Calls Dialed Calls EXIT Learning More Tasks EXIT SELECT Press S to scroll to Dialed Calls 17 Do This Learning More Tasks Recent Calls Received Calls Dialed Calls 18 EXIT SELECT Press SELECT (+) to select Dialed Calls Your phone displays the dialed calls list Using Menu Features To set or adjust a phone feature, you may have to select an item from a list of options, or use the keypad to enter information. Some features prompt you to select from a list of items or actions: Dialed Calls 10) John Smith 9) Mary Smith BACK Press BACK (-) to go back to the previous screen. Press M to open a contextsensitive sub-menu. Highlighted item VIEW Press VIEW (+) to view details of the highlighted item. • In a numbered list, press a number key to highlight the item. • In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item. Learning More Tasks Scroll down to view additional items. • When a field contains a predefined list of values, press S to the left and right to scroll and view the entire entry. 19 Other features, such as the phonebook and datebook applications, require you to enter information in multiple fields: Scroll down to view additional fields. Entry Details Name:John Smith No.:2125551212 Learning More Tasks CANCEL 20 Press CANCEL (-) to go back to the previous screen and cancel any changes. Highlighted field CHANGE Press CHANGE (+) to edit the information in the field. • Enter information in an empty field by typing numbers or text from the keypad. (See “Entering Text” on page 22.) • When a field contains a predefined list of values, press S to the left and right to scroll through and select a value. The message center application lets you compose and send alphanumeric text messages. A flashing I-beam cursor indicates the text insertion point: Flashing I-beam cursor indicates insertion point. Msg: ___________________ ____________________ Press CANCEL (-) to exit without making changes. BROWSE Press M to open the sub-menu. Press BROWSE (+) to select data from a list of entries. When you begin entering data, the I-beam cursor change to a block cursor and the soft key functions change appropriately: Block cursor indicates current highlighted character. Msg: T __________________ ____________________ DELETE Press CANCEL (-) to delete the character to the left of the insertion point. Learning More Tasks CANCEL OK Press OK (+) to accept and store the data. 21 Entering Text General Text Entry Rules Learning More Tasks Use the number keys to enter letters, numbers, and other characters. Press the same key repeatedly to cycle through available characters (see “Character Chart” on page 23): Press a number key to enter text at I-beam cursor location Press a number key as many times as necessary to enter the desired character Press and hold a number key to cycle between uppercase and lowercase characters 22 Enter Text: __________________ ___________________ CANCEL BROWSE Press up or down to move I-beam cursor up or down one line, change character in block cursor to uppercase or lowercase Press left or right to move I-beam cursor to the left or right, change block cursor to I-beam cursor • If you do not press a key for two seconds, the character in the block cursor is accepted and the cursor moves to the next position. • The first character of every sentence is capitalized unless you manually override it. Character Chart [space] . 1 ? ! , @ _ & : " ( ) ' ¿ ¡ % £ $ ¥ ABC2ÄÅàαβÇ DEF3∆ÉèΦ GHI4Γì JKL5Λ MNO6ÑÖØÒΩ PQRS7ΠßΣ TUV8ΘÜù WXYZ9Ξ Ψ +-0x*/=><#§ Learning More Tasks Use this chart as a guide for producing characters. Press and hold a key to cycle between uppercase and lowercase characters. 23 Using iTAP Learning More Tasks iTAP lets you type the letters of a word using only one keypress per letter. To use iTAP, press M and select iTAP when you are prompted to enter text. When you activate iTAP, the third line of the display becomes a working area that shows a list of the most common words and letter combinations based on the keys you press. The list is updated with each keypress. When you have entered all the letters of a word, press S to scroll left and right through the list and select the word you want. For example, to spell the word “act,” press 2 2 8. The display shows: I-beam cursor indicates the text insertion point. ___________________ ____________________ Cat Act Bat Abu DELETE Press DELETE (-) to clear the last letter entered. Press S to scroll and view additional word choices in the working area. SELECT Press SELECT (+) to enter the highlighted word at the insertion point. If the word you are spelling is not in the iTAP dictionary, an appropriate letter combination may not appear in the word list. Delete one or more characters until you see an accurate letter 24 combination, then highlight it to lock that portion of the word. Continue entering letters and highlighting letter combinations to spell the word. • The first word of a sentence is automatically capitalized, with following words in lowercase. Press up/down S one or more times to force initial character capitalization, all uppercase, or all lowercase characters. • To type a number, enter the first digit and then highlight it in the working area. Following keypresses add digits to the number until you press SELECT (+) to enter the number at the insertion point. Storing an Entry in the Phonebook You can store a list of names and phone numbers in your phone’s electronic phonebook. You can view and dial these entries directly from your phone. Learning More Tasks • A space is automatically added after each word. When you add punctuation, the space before the punctuation is removed. Press 1 or 0 to enter punctuation or special characters as shown in the “Character Chart” on page 23. 25 Learning More Tasks Fields in a Phonebook Entry Form Voice Name icon indicates The title is the entry’s Name (the a recorded Voice Name. (You name of the person or group) or can call the entry by saying Speed Number (the number the name when your phone you can enter from idle to “speed is idle.) dial” the entry). No. is the Type icon is phone number. the type of phone Speed number $*Carlo Emrys Number 01543372151410 $ Work Speed No.15 U Home S Main h Mobile Z Fax p Pager Returns to list view Opens phone menu EDIT Opens entry form Storing a Phonebook Entry Note: You can also use the following procedure to store a fixed dial entry by scrolling to and selecting Fixed Dial. Find the Feature 26 BACK M > Phonebook M > New Entering Required Fields Some fields are required for a phonebook entry. To scroll to Name select Name enter a name for the phonebook entry (see “Entering Text” on page 22) store the name scroll to No. select No. enter the phone number store the phone number Change (+) keypad keys OK (+) Change (+) keypad keys OK (+) Recording a Voice Name You can also optionally record a voice name for a phonebook entry. Press To scroll to Voice Name record a voice name Record (+) Learning More Tasks Press The phone displays Press Voice Key then say name. 27 Press To voice key and say the entry’s name (in two seconds) record the voice name Learning More Tasks voice key and repeat the name The phone displays Press Voice Key then REPEAT name. confirm the voice name The phone displays Trained: Voice Name. Entering Optional Fields Continue by entering some optional fields, if needed. Press To Select (+) scroll to Type select Type scroll to the type of phone number select the type of phone number scroll to Speed No. select Speed No. keypad keys Save (+) The phone automatically fills in the first available number on a new form. enter a different speed number if desired save the modified speed number Change (+) Select (+) If your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry. 28 Press To scroll to More select More if you want to create another entry with the same Name Select (+) Using Text Messages Setting Up the Text Message Inbox Find the Feature M > Messages M > Text Msg Setup Press To scroll to the Service Center No. field open the Service Center No. editor enter the phone number for the service center that handles your outgoing messages store your service center number scroll to the Expire After field open the Expire After editor Change (+) keypad keys OK (+) Change (+) Learning More Tasks Text messages are brief messages that appear on your phone display. A text message may include phone numbers or URLs. You must set up a text message inbox before you can send and receive these messages. Your inbox holds up to 10 messages. 29 Press To keypad keys enter the expiration period—the number of days your network tries to send unreceived messages store the expiration period scroll to the Reply Type field open the Reply Type editor scroll to the type of replies you want to send store the reply type scroll to the Cleanup Period field open the Cleanup Period editor scroll to the period that messages stay in your inbox store the cleanup period OK (+) Learning More Tasks Change (+) Select (+) Change (+) Select (+) * and # Done (-) 30 If you select Custom, continue. Otherwise, the procedure is complete. change the entry in the active Custom field switch between the number and label fields store the custom cleanup period Reading Text Messages Note: You must set up your inbox before reading text messages. See “Setting Up the Text Message Inbox” on page 29. Find the Feature > Messages > Text Msgs To scroll to the message you want (! = unread and urgent, M = read, f = read and locked) open the message Read (+) Dialing Numbers from Text Messages Note: You must set up your inbox before opening text messages. See “Setting Up the Text Message Inbox” on page 29. Find the Feature > Messages > Text Msgs Press To scroll to the message with the number open the text message menu scroll to Call Back dial the number stored with the message Select (+) Learning More Tasks Press Note: If the phone lists more than one number for the message, press S to scroll to a number and press Select (+) to dial. 31 Using Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Storing Your Voicemail Number Learning More Tasks Store your voicemail number in your phone to make it faster and easier to use voicemail. Find the Feature M > Messages M > VoiceMail Setup Press To keypad keys OK (+) enter the phone number for your voicemail store the number Listening to Voicemail Messages Note: Store your voicemail number before using this procedure. Find the Feature M > Messages > VoiceMail Your phone calls the voicemail number you stored. Contact your service provider for information about your voicemail features. 32 Locking and Unlocking Your Phone You can lock your phone manually, or you can set your phone to lock automatically whenever you turn it off. When you try to use a locked phone, it prompts you for your unlock code. A locked phone still rings or vibrates for incoming calls or messages. Locking Your Phone Manually > Settings > Security > Phone Lock > Lock Now Press To keypad keys Press OK (+) enter your four-digit unlock code lock the phone Setting Your Phone to Lock Automatically Find the Feature M > Settings > Security > Phone Lock > Automatic Lock > On Press To keypad keys Press OK (+) enter your four-digit unlock code set the phone to lock automatically Learning More Tasks Find the Feature 33 Unlocking Your Phone At the Enter Unlock Code prompt: Press To keypad keys Press OK (+) enter your four-digit unlock code unlock the phone Learning More Tasks If You Forget a Code or Password If you forget a security code (originally set to 000000), contact your service provider. If you forget your phone’s unlock code (originally set to 1234), try the last four digits of your phone number. If that does not work, do the following when you see the Enter Unlock Code prompt: Press To display the security code prompt enter your security code bypass the Unlock Code prompt keypad keys OK (+) Locking and Unlocking Your Keypad Press To M* lock or unlock your keypad Note: Incoming calls and messages unlock the keypad. 34 Caller ID The Calling line identification (caller ID) feature lets you see who is calling before you answer. • If the caller’s name is stored in your phonebook, the name is displayed. • If caller ID information is not available, your phone displays the message Incoming Call. Automatic Redial You may be unable to complete a call if the wireless system is busy. When this happens, the system transmits a fast busy signal, and your phone displays the message Call Failed along with the reason for the failure. WIth automatic redial, your phone repeats the call attempt over the next four minutes. Press To N or RETRY (+) activate automatic redial Learning More Tasks • If the name is not in your phonebook, the caller’s phone number is displayed. When the call goes through, your phone rings or vibrates one time, displays Redial Successful, and then connects the call. 35 Call Waiting If you subscribe to call waiting, you may hear a tone while you are on a call. This tone indicates that you have received a second call. Learning More Tasks To place the first call on hold while you answer the second call: Press To answer the new call switch back to the first call N (analog mode) or SWITCH (+) (digital mode) To end the first call and answer the second call: Press To end the current call Your phone rings to signal the new call. answer the new call Unanswered Calls When you cannot answer a call, your phone keeps a record of your unanswered calls and displays the T (missed calls) icon and the 36 message Missed Calls (or Unknown if caller ID information is not available). Press To VIEW (+) view the unanswered calls list scroll through the list and select a call that you want to return dial the number Your service provider programs one or more emergency phone numbers that you can dial even if your phone is locked or restricted. Press To any keypad key keypad keys display the enter code or locked prompt enter the emergency number (such as 911) dial the emergency number Learning More Tasks Dialing Emergency Numbers Additional Dialing Features In addition to simply dialing numbers on your keypad, you can insert numbers or characters and dial calls in a variety of ways. 37 Learning More Tasks To insert numbers or characters: Do This To Insert Press 0 for two seconds and enter rest of number Press M and then scroll to and select one of the following: international access code for country from which you are calling • Insert Pause (to insert a p) special character when making a calling card call: • Pause tells your phone to wait until the call connects before it dials the next digit in a series • Wait (to insert a w) • Wait tells your phone to wait until the call connects, then • Insert 'n' (to insert prompt you before it sends the an n) remaining digits Press M > Attach Press M > Add Digits • 'n' tells your phone to stop and prompt you for a number before it continues dialing digits to precede the number to call digits at the end of the number to call To dial a call: Do This To Dial Press the two-digit phonebook index speed dial number number of the entry 38 Do This To Dial Press and hold the single-digit phonebook index number Press voice key and say the name (in two seconds) Press M > Recent Calls > Received Calls or Dialed Calls > entry to call one-touch dialing number voice dial number missed or recent call While you are on a call, you can perform the following tasks: Do This Press M > Hold Press M > Mute Press M > Spkrphone On To place a call on hold mute a call activate the speakerphone (hands-free mode) Press M > My Tel. Number View your phone number Send digits as DTMF tones, Press M > Send Tones for example for credit card dialing or password entry Learning More Tasks Using In-Call Features 39 Phone Fundamentals Phone Diagram Phone Fundamentals Power Key & Status Light Earpiece Voice Key Ultra-compact phone speaker Record VoiceNotes, phonebook and datebook entries Turn the phone on and off, view call, service, and message status Display (see “Display Indicators” on page 17) Headset Jack Connect an optional headset Menu Key Enter the menu system Volume Keys Adjust earpiece and ringer volume Send Key Place and answer calls Soft Keys Perform functions identified by display prompts Scroll Key Scroll through menu features, move the cursor when entering text End Key Speaker Key Accessory Connector Port Activates/ deactivates hands-free mode Connect the battery charger and accessories End phone calls 40 Speakerphone For hands-free phone operation Microphone Display The top section of the display shows phone status indicators. Text and number messages, keypad input, and menu options appear in the middle of the display. Text labels at the bottom of the display identify the current soft key and menu key functions. Display Indicators ➊ Signal Strength Indicator ➑ Digital/ Analog Signal Indicator ➌ Roam Indicator ➍ Message Waiting Indicator ➎ Voice Message Waiting Indicator 5O,X&E F w 12:00 ➐ Alert Indicator ➏ Battery Level Indicator Clock Phone Fundamentals ➋ In Use Indicator ➊ Signal Strength Indicator Shows the strength of your phone’s connection with the local wireless system. Strong 5 4 3 2 1 j No signal You cannot make or receive calls when the no signal indicator is displayed. 41 ➋ In Use Indicator Appears when a call is in progress. ➌ Roam Indicator Appears when your phone accesses a wireless system outside your home network. When you leave your wireless service area, your phone roams or seeks another service area. Phone Fundamentals ➍ Message Waiting Indicator Displayed when your phone receives a text message. ➎ Voice Message Waiting Indicator Displayed when your voicemail receives a message. ➏ Battery Level Indicator Shows the amount of charge left in your battery. The more segments visible, the greater the charge. High E D C B Empty Recharge your battery as soon as possible when you see the Low Battery warning message. ➐ Alert Indicator Indicates the current selected alert. The default alert is a ringer. w Ringer on y Vibrate on (add) Vibrate then ring v Ring then vibrate 42 t Silent x Vibrate with all tones off u All Alerts off ➑ Digital ( F )or Analog ( I ) Signal Indicator Indicates whether you are receiving a digital or analog signal. Status Light Status light The status light changes color and flashes or remains on to indicate different states: Indication State alternating red/green flashing green flashing yellow flashing red alternating red/service color (green, yellow, or red) incoming call in service, home-type system roaming, non-home-type system no service text message or voicemail message received Phone Fundamentals The status light provides information regarding your type of service, and incoming call or message status. 43 Volume Keys Phone Fundamentals Use the upper and lower volume keys to adjust your phone’s earpiece and ringer volume. Volume keys When Press To During a call volume keys When you are not on a call volume keys increase or decrease earpiece speaker volume increase or decrease ringer volume Battery Use Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. Maximizing Battery Life To ensure that you enjoy maximum battery life and use your battery to its fullest capacity: • Always use Motorola approved batteries and battery chargers. • Maintain the battery at or near room temperature when charging. 44 • New batteries or batteries that have been stored for long periods of time may not rapid charge properly. In these instances, the battery requires an overnight charge. • When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator. • Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery. Disposing of Batteries To dispose of batteries, check with your local recycling center for a battery recycler near you. Never dispose of batteries in a fire. Phone Fundamentals • To prolong the life of your batteries, do not expose them to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your car. 45 When You’re Ready to Do More When You’re Ready to Do More Menu Map 46 This is the standard menu layout. Your service provider may have modified the menu structure or changed some feature names. And, you can change the menu structure, as well. Not all features may be available for all users. • Recent Calls • Received Calls (53) • Dialed Calls (52) • Notepad (53) • Call Times (52) • Phonebook (51) • Datebook (47) • Quick Dial (52) • Radio (52) • Messages (48) • Info on Demand (48) • Shortcuts (54) • VoiceNotes (54) • Browser (47) • Settings • Ring/Vibrate • Alert (53) • Detail (53) • Settings (continued) • Phone Status • My Tel. No. (51) • Phone: Line 1/2 (51) • Battery Meter (51) • Credit Info (51) • Other Information (51) • Connection • IrDA Link (47) • In Call Setup • In Call Timer (48) • Answer Options (47) • Call Waiting (48) • Security • Phone Lock (54) • Lock Keypad (53) • Lock Application (53) • Restrict Calls (54) • New Passwords (54) • Other • Personalize (50) • Initial Setup (49) • Network (50) • Car Settings (49) • Headset (49) Menu Feature Descriptions CONNECTION You can connect your phone to a computer or fax machine to send and receive fax and data calls on the connected machine. You can connect your phone using a cable and PCMCIA card, a cable only, or an Infrared Data Association (IrDA) link. IrDA Link Set up a wireless infrared connection. Your phone must be within one meter of the linking device. DATEBOOK Schedule appointments in the datebook calendar. You can display events for the week, a day, or details for a specific event. See “Datebook” on page 59. IN CALL SETUP Customize settings that provide information during a phone call, such as timers and call-answering options. Answer Options Turn call answering options on or off: Multi-Key answer by pressing any key When You’re Ready to Do More BROWSER Access Web pages and run Web-based applications. The Browser delivers WAP (Wireless Application Protocol) pages from your wireless service provider directly to your phone. These pages give you current information on selected topics. 47 When You’re Ready to Do More Call Waiting Activate and deactivate call waiting. 48 When another call arrives while you are already on a call, call waiting can play a tone to notify you of the new call. In Call Timer Adjust call timer settings. You can set the following options for your display: Time displays the elapsed time for the current call Off no in-call display for the timer INFO ON DEMAND Request and receive information from your service provider. MESSAGES Listen to voicemail, send and receive text messages. Your voicemail records voice messages from people who call you when you are unavailable. Voicemail messages are stored on the network rather than on your phone. When you receive a voicemail message, your phone displays New VoiceMail &. See “Using Voicemail” on page 32. Your phone can also receive text and information services messages which may include text, phone numbers, and URLs. • Text messages are brief messages that you can enter, send, and receive (such as “Where are we meeting?”). OTHER Car Settings Adjust hands-free car kit settings. When your phone is connected to a car kit or headset, it can automatically answer calls after two rings. You can route your calls directly to a connected car kit or headset. Headset Adjust headset settings. Initial Setup Set several basic phone options: Animation switches on and off smooth scrolling within and between text fields (off conserves the battery) Auto PIN Dial automatically dials your PIN Battery Save conserves power (if available) Auto Redial automatically redials calls that fail due to network conditions Backlight Display changes the backlight display, which usually changes based on the amount of ambient light When You’re Ready to Do More • Information services messages are broadcast or browser messages that you can only receive (such as stock updates or other news). When you receive a new message, your phone displays New Message X and gives an alert. You must set up your message inboxes before you can use text or information services messages. See “Using Text Messages” on page 29. 49 switches DTMF tones to long or short form Language sets the language for phone menus Master Clear performs master reset and clears all user-selectable options, resettable timer, recent call lists, and phonebook Master Reset resets all options back to their original factory settings except for the unlock and security codes Scroll tells the cursor to stop or wrap around when it reaches the top or bottom of a list in the display Status Light turns the status light off (to conserve battery power) and on Time and Date set the phone’s time and date Zoom switches to three or four lines of display Network View and adjust your phone’s network settings. Your service provider registers your phone to a network. You may need to change the network registration to do things like connecting to a TTY device or using your phone as a wireless modem. Personalize Set several personal phone options: Banner changes the text displayed in the idle state When You’re Ready to Do More DTMF 50 Greeting Keys Quick Dial PHONE STATUS Battery Meter View a detailed battery charge meter. Credit Info Prepay users can view current credit information. If you use a prepay option, you can view the credit available, its expiration date, and the date of the last deposit. My Tel. No. Change the way your phone number displays. Other Information view specifications for your phone’s features (if available). Phone: Line 1/2 Change the active phone line (on dual line phones) to place or receive calls from either of the available numbers. When You’re Ready to Do More Main Menu changes the text displayed when you turn on your phone changes the functions of the soft keys in the idle state (see “Customizing the Soft Key Functions” on page 66) changes the order of the main menu (see “Customizing the Order of Menu Items” on page 65) changes quick dial numbers PHONEBOOK Open the phonebook list, where you can dial or store numbers. To store names and phone numbers in your phonebook, see “Storing an Entry in the Phonebook” on page 25. 51 When You’re Ready to Do More 52 You can dial phonebook entries by selecting them from the phonebook list. You can also perform several other tasks: • check your phonebook’s capacity to see how many entries you have used and how many more are available • tell your phone to sort your phonebook list by speed dial number (the standard), name, or Voice Dial • use PIM (Personal Information Management) software to synchronize your phone with a computer, so you can edit phonebook entries on your phone and on the computer QUICK DIAL Dial pre-programmed customer service numbers. Your wireless service provider may program one or more quick dial numbers into your phone. These numbers usually include the customer service number, and you can dial them by selecting them from the quick dial list. Note: Your service provider may use a different name for this feature. RADIO Tune, store presets, and listen to AM/FM radio stations. RECENT CALLS Call Times View call timers. You can view five timers that track time spent on dialed calls, received calls, and all calls. See “Call Timers” on page 66. Dialed Calls View a list of recently dialed calls. Your phone keeps a list of phone numbers from calls you recently dialed (even if the calls did not connect). The list is RING/VIBRATE See “Ring/Vibrate” on page 62. Alert Select a type of ring or vibration alert for incoming calls and messages. Detail Change details about the type of ring or vibration alert you select. SECURITY Lock Application Lock and unlock specific phone applications (such as phonebook and datebook) so that users must enter the unlock code to use them. Lock Keypad Lock and unlock your keypad. See “Locking and Unlocking Your Phone” on page 33. When You’re Ready to Do More sorted from newest to oldest. Each entry tells you the person’s name and number (if available) and whether or not the call connected. Notepad Call or store the last number entered from the keypad. You can use this notepad to view the last number you entered, even if you did not call the number. Received Calls View a list of recently received calls. Your phone keeps a list of the numbers from calls you recently received (even if you did not answer). The list is sorted from newest to oldest. Each entry tells you the person’s name and number (if available) and whether or not the call connected. 53 When You’re Ready to Do More New Passwords Change your unlock code (originally set to 54 1234) or your security code (originally set to 000000). Phone Lock Lock and unlock your phone. See “Locking and Unlocking Your Phone” on page 33. Restrict Calls Restrict incoming and outgoing calls. You can stop all outgoing or incoming calls, or you can restrict them to the numbers stored in your phonebook. SHORTCUTS Create keypad or voice shortcuts to menu features. See “Shortcuts” on page 64. VOICENOTES Record messages and phone calls using your voice key. See “VoiceNotes” on page 55. You can view, play back, lock, and delete VoiceNotes in your VoiceNote list. Conference Call To talk to more than one person on a call, you can make a conference call. Call the first person, call the second person, then link the two calls together. Press To keypad keys enter the first person’s number dial the call keypad keys enter the next person’s number Press To dial the call VoiceNotes VoiceNotes allow you to record personal messages or phone calls. You can play them back at any time. Recording a VoiceNote There are no pre-recorded VoiceNotes on your phone when you receive it. To record a VoiceNote: Find the Feature Do This Press the voice key and hold for one second. > VoiceNotes Result A tone sounds in the earpiece and the phone displays the recording message. Continue holding the voice The phone records the message key, and speak your voice and displays a recording timer. message into the phone. When You’re Ready to Do More Link (-) Your phone displays W next to the active call and l next to the first call (on hold). connect the two calls end the entire call 55 When You’re Ready to Do More Do This Result Release the voice key to stop recording. The phone displays the VoiceNotes list number and the total recording time. Viewing the VoiceNotes List The VoiceNotes list shows all your VoiceNotes along with other important information and features. Find the Feature > VoiceNotes Scroll through list Locked VoiceNote Time/Date Received ---VoiceNotes--- f 4) 2:20pm 23-Mar 3) 4:05pm 22-Mar EXIT To previous screen To VoiceNotes sub-menu Plays the selected VoiceNote New VoiceNote appears at the end of the list or by itself if no VoiceNotes are stored. Select New VoiceNote to view instructions on how to record a new VoiceNote. 56 PLAY Playing a VoiceNote To play a recorded VoiceNote: Find the Feature > VoiceNotes To highlight VoiceNote for playback play a VoiceNote PLAY (+) Tip: You can play a VoiceNote while taking a call. It won’t be transmitted to the other party. Playback Screen While the VoiceNote is playing, the playback screen is displayed. VoiceNote number Indicates % played VoiceNote 3f Rewind SAVE To previous screen DELETE To VoiceNotes menu Locked VoiceNote Fast forward When You’re Ready to Do More Press Erases VoiceNote 57 VoiceNote Keys When You’re Ready to Do More While playing back a VoiceNote, use these keys to do the following: 58 Stop playback and go to VoiceNotes menu Stop playback and return to VoiceNotes list GRAPHIC FOR PLACEMENT VoiceNote ? ONLY VoiceNote Locked: Stop playback and unlock VoiceNote Stop playback and scroll up/ down to next VoiceNote Number keys alternately stop and start playback Rewind three seconds, resume playing Press and hold to rewind to the beginning VoiceNote Unlocked: Stop playback and display Delete Fast forward three seconds, resume playing When playback is complete, press to restart Press and hold to fast forward to end Datebook The datebook lets you schedule and organize appointments and keeps track of special events. It can display events for the week, a day, or details for a specific event. Find the Feature > Datebook Datebook Views When you open the datebook, your phone displays a calendar for the week. Untimed events 12 hour window 15 NOV-21 NOV S M T W T F S End of week Day of week Event Return to previous screen EXIT VIEW Display menu Go to specific day When You’re Ready to Do More Open the datebook to schedule or see events. 59 When You’re Ready to Do More Lines or filled in boxes under each day indicate that events have been scheduled. 60 Press To * or # scroll left or right to past or future days scroll up or down to open a specific day to display the datebook sub-menu VIEW (+) Day View Press View (+) to view the day’s events. You can store, edit, view, copy, and delete any event from the day view. Untimed events Down scroll arrow Alarm Return to previous screen Day of week THU 19-NOV •Joe’s B-day 9:00+ Marie,mtg BACK Display menu VIEW Event Display event details Event View Press View (+) to open the detailed event view. You can edit, copy, and delete events from the event view. Event details include call alerts, times, days, and other event data. +THU 12:00 pm 9:00 Marie, new product meeting Alarm Return to previous screen BACK EDIT Display menu Event details Display event edit form Storing a New Event Find the Feature > Datebook > New Press To SELECT (+) open the event entry form enter the event name move from one entry field to the next keypad keys When You’re Ready to Do More Event date and time Down scroll arrow Once you reach a field, complete the event details. A title is required. Other fields include time, duration, date, repeating events, and alarms. 61 Press To DONE (-) store the new event and return to the week view When You’re Ready to Do More Configuring Settings 62 You can adjust a wide variety of phone settings and configure the phone to suit your needs. Ring/Vibrate Your phone rings or vibrates when you have incoming calls or other events. You can customize the ring and apply it to all events or select different ring styles for specific events. Selecting a Ring/Vibration for All Events Find the Feature > Setting > Ring/Vibrate > Alert Press To scroll to and select a ring or vibration select a type SELECT (+) The phone displays the Changed: Alert message. Selecting a Ring/Vibration for Specific Events When you select a ring/vibration type for a specific event, it overrides the ring set for all events. Find the Feature Press To scroll to the event that should have a special alert select the event SELECT (+) SELECT (+) The phone displays the Alert menu. scroll to the alert you want select the alert The phone displays the Changed: event alert message. Canceling the Ring or Vibrate Alert While the phone is ringing: Press To O or IGNORE (-) cancel the ring or vibrate alert When You’re Ready to Do More > Settings > Ring/Vibrate > alert type Detail Depending on your phone configuration and the type of subscription you have with your service provider, the call may be forwarded or the calling party may receive a busy signal. 63 Shortcuts You can create shortcuts to mark frequently used menu items. There are no default shortcuts. When You’re Ready to Do More Setting Up Shortcuts 64 You can set up a shortcut from any highlighted item on the phone, except for items in a context-sensitive menu or items that are grouped together in a form. Available Shortcuts Type Example data object list highlighted item meter editors form Phonebook entry or text message alarm setting options Voicemail menu item value browser service SIM Toolkit applications Battery Meter time or date editor blank form, such as new Phonebook entry time setting for the backlight web page SIM Toolkit initial screen Creating Shortcuts Find the Feature > the item to which you want to assign a shortcut Result Press and hold M. The phone displays: Press OK (+). Assign Shortcut “Item” to key no: #? where Item is the name of the item you selected, and # is the number of the next available shortcut. The phone confirms the new shortcut. Customizing the Order of Menu Items You can customize the order of the items in your phone’s main menu, depending upon your usage. Find the Feature > Settings > Other Settings > Personalize > Main Menu Press To SELECT (+) open the main menu scroll to the menu item you want to want to move grab the menu item you want to move move the item up or down the menu insert the item in the new location GRAB (+) INSERT (+) When You’re Ready to Do More Do This 65 Customizing the Soft Key Functions When You’re Ready to Do More When your phone is idle, you can relabel the soft keys (- and +) to access any of three main menu items: Messages, Recent Calls, or Phonebook. 66 Find the Feature > Settings > Other Settings > Personalize > Keys Press To SELECT (+) display the key editor scroll to Left, Right, or Smart open the key editor scroll to the new key function confirm the new function SELECT (+) SELECT (+) The soft key label will reflect the new selection whenever the phone is idle. Call Timers Network connection time is the elapsed time, in one-minute intervals, from the moment you connect to your service provider’s network to the moment you end the call by pressing O. The time includes busy signals and ringing. You can view the approximate network connection time elapsed during the following calls: Timer Records time spent on your last call Dialed Calls dialed calls since last reset Received Calls received calls since last reset All Calls all calls since last reset Lifetime all calls Last Call Find the Feature > Recent Calls > Call Times To view the timer: Press To scroll to the timer display the timer Select (+) When You’re Ready to Do More Note: The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your wireless service provider. For billing information, please contact your service provider directly. To reset the timer: Press To Reset (+) reset the time (if available) confirm the reset Yes (+) 67 Troubleshooting Question Be sure to press and hold the power key until the display appears and you hear an audible alert. If nothing still happens, check that you have installed a battery and that the battery is charged. For more information about batteries and charging see the sections on batteries starting with “Installing and Removing Batteries” on page xx. The display says, Enter the last four digits of your wireless “Locked.” How number. If that doesn’t work, use the do I unlock my factory preset unlock code: 1234. If all phone? else fails, call your service provider (the company that sends you your monthly wireless bill). (See “Locking/Unlocking Your Phone” on page xx for more information on security features.) Troubleshooting I pressed the power button, but nothing happened. What’s wrong with my phone? 68 Answer Question Answer My battery didn’t last as long as I expected. What can I do to extend battery life? Your battery’s “talk time” and “standby time” are relative measurements of the battery’s capacity. The more you talk on the phone, the less standby time you have, and vice versa. You can also turn off the status light to extend battery life. Use only Motorola approved batteries that are compatible with your phone. Exposing your battery to extreme temperatures—below -10°C (14°F) or above 45°C (113°F)—can shorten battery life. Batteries are especially sensitive to high temperatures. As a good rule, always take your phone with you when you leave your car. Troubleshooting To get the most from your battery, allow it to charge fully. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the charger’s light turns green. 69 Question Answer The wireless system did not process your call. For example, the wireless system may be overloaded with call attempts. To redial, press O before ending your call attempt, or press N and try the call again later. (See “Redialing a Number” on page xx.) I tried to place a Your call did not reach the wireless call and received system. You may have dialed the an alternating number too soon after turning the high/low tone. phone on. Wait until the phone display says Ready before placing a call. Troubleshooting I tried to place a call and received a fast busy signal. 70 An alternating tone may also indicate that your phone’s signal is blocked. Make sure you are clear of any obstructions such as bridges, parking garages, or tall buildings. I tried to listen You may have turned off the scratchpad to my voicemail tones. Place your call, enter the access (or use a paging numbers when prompted by the service, a calling recording, then press N. To avoid this card, etc.) but problem in the future, follow the nothing directions “Turning Scratchpad Tones happened. On and Off” on page xx to turn the Scratchpad tones on. Question Answer I tried to place a calling card call using the Phonebook, but it didn’t work. You may have turned off your Scratchpad tones. Follow the directions in “Turning Scratchpad Tones On and Off” on page 107 to turn the Scratchpad tones on. Also keep in mind that when using your calling card, you must enter the number you are calling with the area code, but without the initial “1.” Check with your long distance carrier for details on using your calling card. Troubleshooting Check that you stored your calling card information in the correct order, and make sure the groups of numbers are separated by pauses. The easiest way to correct the sequence may be to start from scratch. Enter your calling card information again, and store it in the same memory location as your previous attempt. 71 Answer I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go? The beep indicates that you are setup correctly. If you did not hear the beep, the first thing to check is that your phone is data capable. To do so, see “Using Data Features” on page xx. Troubleshooting Question My phone was stolen. What should I report and to whom? 72 Next, make sure that both ends of the data cable are connected—the smaller end to your phone and larger to your computer. Also, check the model number of the cable to be sure you have the right one. Look for SYN7464 printed on the cable. If all of the above checks out, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, and your computer will automatically activate the port. Report a stolen phone to the police and to your service provider—the company that sends you your monthly wireless service bills. Question Answer My phone beeped when I attached the data cable but my fax and data applications don’t work at all. What’s wrong? You must be in an area with digital coverage. Check your phone’s display for the digital icon F to be sure you’re in a digital coverage area. Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information. When sending 19200 is the rate of the connection data with the between your computer and the phone. data cable, why The rate of the connection between your does the phone and the network is displayed on computer show a your phone, and will be either 14400 or connection rate 9600. of 19200 Kbps? Troubleshooting Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case. 73 Question Troubleshooting 74 Answer If necessary, try pressing N on the phone. Also try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer. These alternative methods may disrupt the application on your computer. I launched the You are in an area without service. If you Browser but the have wireless service, look in the display display says: for the Digital indicator. If you don’t see Service Not it, you may have only Analog service or Available. What is no service at all. If you do see the Digital wrong? indicator, you may be connected to digital network that does not support Internet access. I launched the Try again in a few minutes. The servers Browser but the may be temporarily busy. display says: Data Server Unavailable. What is wrong? I can’t end my data call by closing the application on my computer. What can I do? The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA Update FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown— about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions. Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not demonstrate any adverse health effects associated with the use of mobile phones. FDA Update Why the concern? 75 FDA Update What kinds of phones are in question? 76 Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antenna—the primary source of the RF— and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned. How much evidence is there that hand-held mobile phones might be harmful? Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day. 1. In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years. FDA Update For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study: When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did 77 FDA Update not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.1 2. Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conflicting. Thus, follow-up research is necessary.2 FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industryfunded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is 78 expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations. Two other studies of interest have been reported recently in the literature: 2. In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used. FDA Update 1. Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.3 Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant.4 In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to 79 provide the necessary answers to the outstanding questions about the safety of mobile phones. FDA Update What is known about cases of human cancer that have been reported in users of hand-held mobile phones? 80 Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information. What is FDA's role concerning the safety of mobile phones? Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. • support needed research into possible biological effects of RF of the type emitted by mobile phones FDA Update Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry: • design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function • cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are: 81 • National Institute for Occupational Safety and Health • Environmental Protection Agency • Federal Communications Commission • Occupational Health and Safety Administration • National Telecommunications and Information Administration FDA Update The National Institutes of Health also participates in this group. In the absence of conclusive information about any possible risk, what can concerned individuals do? If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available. People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to: 82 • a mobile phone in which the antenna is located outside the vehicle • a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package • a headset with a remote antenna to a mobile phone carried at the waist Where can I find additional information? For additional information, see the following websites: Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”): FDA Update Again, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk. http://www.fcc.gov/oet/rfsafety World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As): http://www.who.int/emf United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com 83 U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health: http://www.fda.gov/cdrh/consumer/ 1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California. FDA Update 2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results. 84 3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999. 4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999. FDA020400 Index backlight display feature 49 banner feature 50 battery charging 12 conserving power 49, 50 disposal 45 installing 11–12 maximizing life 44–45, 69 battery level indicator defined 42 illustration 41 battery meter 51 battery save feature 49 block cursor 21 browser 47 busy signal 70 call adding digits to number 38 alert, canceling 63 alert, setting 62 answering 14 answering options 47 attaching digits to precede phone number 38 calling card 38 dialed calls list 39, 52 emergency number 37 ending 13 event alert, setting 63 hold, placing call on 39 in call timer 48 international access code 38 muting 39 placing 13 received calls list 39, 53 Index accessories 10 alert canceling 63 event alert 63 setting 62 alert indicator defined 42–43 illustration 41 animation 49 auto PIN dial 49 automatic redial activating 49 using 35 85 Index call (continued) receiving 14 redialing last number 14 restricting 54 unanswered call 36 voice dial 39 call timers defined 66–67 resetting 67 viewing 52, 67 call waiting activating/deactivating 48 using 36 caller ID features 35 calling card calls dialing 38 storing information 71 car settings 49 codes. See passwords conference call 54–55 connecting to external device 47 credit information 51 customer service 52 data calls 47 86 date, setting 50 datebook adding an event 61–62 calendar 59–60 day view 60 defined 59 event view 61 dialed calls list 39, 40, 52 display greeting 51 idle text 50 zoom 50 DTMF tones setting 50 using 39 earpiece illustration 40 volume, adjusting 44 emergency number 37 end key 40 menu functions 15 ending a call 13 Enter Unlock Code message 34 F fax calls 47 fixed dial storing entry 26–29 greeting feature 51 I-beam cursor 21 in call timer 48 in use indicator defined 42 illustration 41 Incoming Call message 35 indicators alert 41, 42–43 battery level 41, 42 in use 41, 42 message waiting 41, 42 key end 15, 40 left soft key 15, 66 menu 15 power 40 right soft key 15, 66 scroll 15, 40 send 40 soft 40 speaker 40 voice 27–28, 40, 55–56 Index hands-free car kit settings 49 hands-free mode 39 headset adjusting settings 49 hold, placing call on 39 holster 10 indicators (continued) roam 41, 42 signal 41, 43 signal strength 41 voice message waiting 41, 42 info on demand 48 international access code 38 IrDA link 47 iTAP text entry 24–25 language 50 left soft key customizing 66 menu functions 15 87 Index lock keypad 34 phone 33–34 lock application feature 53 88 making a call 13 master clear 50 master reset 50 menu customizing 65 diagram 46 entering text 22–25 features 47–54 language, setting 50 locking applications 53 navigating 15–18 rearranging features 65 scroll feature, setting 50 shortcuts 64–65 using features 19–25 menu key 15 message dialing number from 31 inbox setup 29–30 information services 48 reading 31 text 29–31, 48 voicemail 32, 48 message waiting indicator defined 42 illustration 41 Missed Calls message 37 muting a call 39 my telephone number 39, 51 network settings 50 notepad 53 one-touch dialing using 39 passwords changing 54 if you forget a password 34 phone accessories 10 active phone line 51 alert, canceling 63 connecting to an external device 47 date, setting 50 feature specifications 51 phonebook (continued) Voice Name entry 27–28 Voice Name icon 26 PIN code dialing automatically 49 placing a call 13 power key 12, 40 quick dial setting number 51 using 52 radio 52 received calls list 39, 53 receiving a call 14 redial automatic redial 35 last number 14 restrict calls 54 right soft key customizing 66 menu functions 15 ring/vibrate alert canceling 63 event alert 63 setting 62 Index phone (continued) keypad, locking/unlocking 34 language, setting 50 locking 33–34 muting a call 39 network settings 50 one-touch dialing 39 passwords 34, 54 security code 34 speed dial, using 38 time, setting 50 turning on/off 12 unlock code 34 unlocking 13, 33–34 voice dial 39 phone number adding digits 38 attaching preceding digits 38 viewing your own 14, 39 phonebook features 51–52 fields 26 number type icon 26 one-touch dialing 39 speed dial, using 38 speed number 26, 28 storing an entry 25–29 89 Index ringer setting 62 volume, adjusting 44 roam indicator defined 42 illustration 41 90 scratchpad tones 70, 71 scroll feature 50 scroll key 15, 40 security code 34 send key 40 shortcuts 64–65 signal indicator defined 43 illustration 41 signal strength indicator defined 41 illustration 41 SIM PIN code dialing automatically 49 soft key 40 soft keys 15, 66 speaker key 40 speakerphone 39 speed dial 38 speed number defined 26 selecting 28 status light 40, 43 activating/deactivating 50 text block cursor 21 character chart 23 entering from keypad 22–25 I-beam cursor 21 iTAP text entry 24–25 text message 29–31, 48 time, setting 50 timers defined 66–67 resetting 67 viewing 52, 67 tone, alternating high/low 70 Unknown message 37 unlock keypad 34 phone 33–34 unlock code 34 unlocking phone 13 Index voice dial 39 voice key 40 recording Voice Name 27–28 recording VoiceNote 55–56 voice dial 39 voice message waiting indicator defined 42 illustration 41 Voice Name phonebook icon 26 recording 27–28 voicemail 32, 48, 70 VoiceNotes key controls 58 playback screen 57 playing 57–58 recording 55–56 viewing VoiceNotes list 56 volume earpiece 44 ringer 44 volume keys 44 zoom feature 50 91 Patent Information Patent Information Manufactured under one or more of the following U.S. patents: 92 4291475 4302845 4312074 4365221 4369516 4369520 4369522 4374370 4378603 4390963 4398265 4400584 4400585 4434461 4455534 4486624 4491972 4523155 4546329 4574243 4581602 4581749 4585957 4593155 4594657 4602218 4605987 4616314 4617520 4628529 4629829 4633141 4636593 4636741 4648125 4649543 4654655 4680787 4704588 4711361 4715063 4717884 4730195 4731813 4736277 4737976 4741018 4742562 4761621 4764737 4775998 4791527 4794489 4797929 4797947 4798975 4802236 4803726 4809356 4811377 4811404 4817157 4827507 4829543 4831647 4843621 4845772 4851966 4852090 4860336 4860341 4868576 4870686 4872196 4873683 4876552 4876656 4876740 4879533 4885553 4887050 4890199 4896124 4896361 4897873 4903326 4903327 4904549 4904992 4905288 4905301 4912602 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