Motorola Mobility T56DN1 Portable Cellular/PCS Transceiver (AMPS/CDMA) User Manual Exhibit 8 Preliminary Users Manual Draft
Motorola Mobility LLC Portable Cellular/PCS Transceiver (AMPS/CDMA) Exhibit 8 Preliminary Users Manual Draft
Exhibit 8 Preliminary Users Manual Draft
APPLICANT: MOTOROLA, INC. FCC ID: IHDT56DN1 INSTRUCTION MANUAL A preliminary draft copy of the Users Manual follows: EXHIBIT 8 Dummy Page - To be discarded before printing Welcome DR Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola T300p wireless phone with Push to Talk capability. Speakerphone Button (H) Display Earpiece Headset Jack Insert headset accessory for hands-free use. AF Left Soft Key Perform functions identified by left display prompt. Volume Button (J) Adjust earpiece & ringer volume. Push to Talk (PTT) Button (I) Used for two-way communications with other PTT subscribers. Status Light See incoming call & service status. Right Soft Key Perform functions identified by right display prompt. Voice Key Make & use voice recordings. Send Key Send & answer calls, view recent dialed calls list. Scroll Key Scroll through menus & lists. Internal Speakerphone Power Key/End Key Turn on/off, end phone calls, exit menu system. Menu Key Accessory Connector Port Insert charger & phone accessories. Microphone DR Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada) www.motorola.com (United States) www.motorola.ca (Canada) MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. TrueSync, Sidekick, Starfish and the Stylized Starfish Logo are registered trademarks of Starfish Software, Inc., a wholly owned independent subsidiary of Motorola, Inc. © Motorola, Inc. 2003. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Manual number: TBD Cover number: 8988485L49-O AF Menu Map DR Main Menu * This is the standard phone menu layout. Menu organization and feature names may vary on your phone. Not all features may be available for all users. For example, the Radio feature (left) is available only when the optional FM Stereo Radio Headset accessory is plugged into your phone. AF • Phonebook • Recent Calls • Received Calls • Dialed Calls • Notepad • Call Times • Messages • Voicemail • Create Message • Inbox • Outbox • Quick Notes • Drafts • Browser Alerts • Radio * • Get It Now • Get It Now Shop • Browser • Settings • (see next page) • Ring Styles • Style • StyleDetail • My Tones • Picture Viewer • Shortcuts • Calculator • Datebook • Voice Record Settings Menu DR • Ring Styles • Style • Style Detail • My Tones • Phone Status • My Tel. Number • Active Line • Battery Meter • Other Information • Browser Setup • Connection • Incoming Call • In-Call Setup • In-Call Timer • Answer Options • Security • Phone Lock • Lock Application • Restrict Calls • New Passwords • Location AF • Other Settings • Personalize • Main Menu • Keys • Greeting • Screen Saver • Banner • Initial Setup • Time and Date • SpeakerPhone • Auto PIN Dial • Auto Redial • Backlight • Status Light • Zoom • TTY Setup • Scroll • Animation • Language • Contrast • DTMF • Master Reset • Master Clear • Network • Current Network • Analog Only • Set Mode • Srvc Status • Service Tone • Call Drop Tone • Car Settings • Auto Answer • Auto Hands-Free • Power-Off Delay • Charger Time • Headset • Auto Answer Shortcuts Change display text zoom: DR Press M, then press and hold M (does not zoom graphics). Display my phone number: Press M #. Dial voicemail number: Press and hold 1. Go to dialed calls list: Press N. Exit menu system: Press I. AF Press O. Go to PTT Contacts List: Contents DR AF Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. DR The information provided in this document supersedes the general safety information in user’s guides published prior to December 1, 2002. Exposure To Radio Frequency (RF) Energy Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. AF Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy. Operational Precautions To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards, always adhere to the following procedures. External Antenna Care Use only the supplied or Motorola-approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone. Do NOT hold the external antenna when the phone is IN USE. Holding the external antenna affects call quality and may cause the phone to operate at a higher power level than needed. In addition, use of unauthorized antennas may result in non-compliance with the local regulatory requirements in your country. Phone Operation When placing or receiving a phone call, hold your phone as you would a wireline telephone. Body-Worn Operation DR To maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available. Use of accessories not approved by Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1 inch (2.5 centimeters) from your body when transmitting. Data Operation AF When using any data feature of the phone, with or without an accessory cable, position the phone and its antenna at least 1 inch (2.5 centimeters) from your body. Approved Accessories Use of accessories not approved by Motorola, including but not limited to batteries and antenna, may cause your phone to exceed RF energy exposure guidelines. For a list of approved Motorola accessories, visit our website at www.Motorola.com. RF Energy Interference/Compatibility Facilities Note: Nearly every electronic device is susceptible to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your phone may cause interference. Turn off your phone in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy. 10 Aircraft When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions. DR Medical Devices Pacemakers Pacemaker manufacturers recommend that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. Persons with pacemakers should: • ALWAYS keep the phone more than 6 inches (15 centimeters) from your pacemaker when the phone is turned ON. • NOT carry the phone in the breast pocket. AF • Use the ear opposite the pacemaker to minimize the potential for interference. • Turn OFF the phone immediately if you have any reason to suspect that interference is taking place. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Use While Driving Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. Check the laws and regulations on the use of phones in the area where you drive. Always obey them. When using your phone while driving, please: 11 • Give full attention to driving and to the road. • Use hands-free operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require. DR Responsible driving best practices may be found in the “Wireless Phone Safety Tips” at the end of this manual and at the Motorola website: www.Motorola.com/callsmart. Operational Warnings For Vehicles With an Air Bag AF Do not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle. Potentially Explosive Atmospheres Turn off your phone prior to entering any area with a potentially explosive atmosphere, unless it is a phone type especially qualified for use in such areas and certified as “Intrinsically Safe.” Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. Blasting Caps and Areas Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Areas with potentially explosive atmospheres are often but not always posted. To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted “Turn off electronic devices.” Obey all signs and instructions. 12 Batteries DR Batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola original batteries and chargers. Your battery or phone may contain symbols, defined as follows: Symbol Definition Important safety information will follow. AF Your battery or phone should not be disposed of in a fire. Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Your battery or phone should not be thrown in the trash. Seizures/Blackouts Li Ion BATT Your phone contains an internal lithium ion battery. Some people may be susceptible to epileptic seizures or blackouts when exposed to blinking lights, such as when watching television or playing 13 video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. DR If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your doctor before playing video games on your phone or enabling a blinking-lights feature on your phone. (The blinking-light feature is not available on all products.) Parents should monitor their children's use of video game or other features that incorporate blinking lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions: • Do not play or use a blinking-lights feature if you are tired or need sleep. AF • Take a minimum of a 15-minute break hourly. • Play in a room in which all lights are on. • Play at the farthest distance possible from the screen. Repetitive Motion Injuries When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders: • Take a minimum 15-minute break every hour of game playing. • If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again. • If you continue to have sore hands, wrists, or arms during or after play, stop playing and see a doctor. 14 Getting Started DR What's in the Box? Your wireless phone typically comes equipped with a battery and a charger. Other accessory options can customize your phone for maximum performance and portability. To purchase Motorola Original™ accessories, contact the Motorola Customer Call Center at 1-800-331-6456 in the United STates or 1-800-461-4575 in Canada. AF About This Guide This user’s guide introduces you to your Motorola wireless phone and show you how to use its many features. Note: A reference guide for your phone is also available that describes your phone’s features in more detail. To obtain the reference guide for your phone, or another copy of this user’s guide, see the Motorola Web site at: http:///motorola.com/consumer/manuals or contact the Motorola Customer Call Center at 1-800-3316456 in the United States or 1-800-461-4575 in Canada. Optional Features 15 DR This label identifies an optional network or subscription-dependent feature that may not be offered by Verizon Wireless in all geographical areas. Contact your service provider for more information. Optional Accessories This label idenfifies a feature that requires an optional Motorola Original™ accessory. Installing the Battery You must install and charge the battery to use your phone. AF Your phone is designed to be used only with Motorola Original batteries and accessories. We recommend that you store batteries in their protective cases when not in use. Action 1 Remove the battery from its protective clear plastic case. 2 If necessary, push down the battery door release latch and lift the door off of the phone. Release latch 031840o 16 DR Action 3 Insert the battery, printed arrow first, under the tab at the top of the battery compartment and push down. 4 Insert the ridge at the bottom of the battery door into the base of the phone, then push the door down and snap it into place. AF Charging the Battery New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles. 17 Release tab DR Action 1 Plug the travel charger into your phone with the release tab facing up. 2 Plug the other end of the travel charger into the appropriate electrical outlet. 3 When your phone indicates that the battery is fully charged (Charge Complete), press the release tab and remove the travel charger. AF Note: When you charge the battery, the battery level indicator in the upper right corner of the display shows how much of the charging process is complete. Battery Use Battery Use Battery performance depends on many factors, including your wireless carrier's network configuration; signal strength; the temperature at which you operate your phone; the features and/or settings you select and use; items attached to the phone’s accessory connector port; and your voice, data, and other application usage patterns. Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. 18 To maximize your battery's performance: DR • Always use Motorola Original™ batteries and battery chargers. The phone warranty does not cover damage caused from using non-Motorola batteries and/or battery chargers. • New batteries or batteries that have been stored for a long time may require a longer charge time. • Maintain the battery at or near room temperature when charging. • Do not expose batteries to temperatures below −10° C (14° F) or above 45° C (113° F). Always take your phone with you when you leave your vehicle. AF • When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator. • Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery. The rechargeable batteries that power this phone must be disposed of properly and may need to be recycled. Refer to your battery's label for battery type. Contact your local recycling center for proper disposal methods. Warning: Never dispose of batteries in a fire because they may explode. 19 Turning Your Phone On DR Action 1 Open your phone 2 Press and hold O for three seconds To expose the keypad turn on your phone Power key unlock your phone AF 3 If necessary, enter your 4-digit unlock code and press OK (+) The unlock code is originally set to 1234 (see page 592). Your service provider may change this number before you receive your phone. Adjusting Volume • increase or decrease earpiece volume during a call Press the up or down volume buttons to: Volume buttons • increase or decrease the ringer volume setting when the idle display is visible (flip must be open) 20 Tip: At the lowest volume setting, press the down volume button to switch to silent alert. Press the up volume button to reset ring alert. • turn off an incoming call alert DR Making a Call Press 1 the keypad keys Tip: If you make a mistake, press DELETE (-) to delete the last digit, or press and hold DELETE (-) to delete all digits. make the call AF 2N To dial the phone number Answering a Call When you receive a call, your phone rings and/or vibrates and displays an incoming call message. Press N or ANSWER (+) or open the flip. N when the call is done. Note: If your phone is locked, you must unlock it to answer the call. 21 Learning to Use Your Phone DR See page 1 for a basic phone diagram. Using the Display The idle display is the standard display you see when you are not on a call or using the menu. You must be in the idle display to dial a phone number. AF need idle display A G (menu) indicator at the bottom center of the display indicates that you can press M to display the main menu to see more features. Labels at the bottom corners of the display show the current soft key functions. Press the left soft key (-) or the right soft 22 key (+) to perform the function indicated by the left or right soft key label. The following status indicators can appear: PTT (U) or Roam (,) DR In Use Digital/ Analog Signal Signal Strength Location Message Waiting 5 EUUäf 9 Y 1 2:00am Battery Level PH .BOOK Active line Ring Style G MESSAGE Menu AF Clock Soft Key Labels 1 Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls only when the 0 (no signal) indicator displays. 2 Digital or Analog Signal Indicator Shows whether you are receiving a digital or analog signal. 3In Use Indicator Shows that a phone call is in progress. 4 Push to Talk Indicator Shows that your phone is connected to the 1X network and if the network is available U or unavailable 1X. or 23 Roam Indicator Shows that your phone is seeking or using another network system outside your home network. DR Note: When the roam indicator displays, you can still make and receive Push to Talk calls when you are in the 1X coverage area and connected to the Push to Talk network. 5 Location Information Indicator Indicates when your Location Information is available ä or unavailable ã. 6 Message Waiting Indicator Appears when you receive a voicemail or text message. AF 7Battery Level Indicator Vertical bars show the battery charge level. Recharge the battery when you see Low Battery and hear the low battery alert. 8 Active Line Indicator Shows the current active phone line. 9Menu Indicator Indicates that you can press M to enter the main menu or open a feature sub-menu. 10 Ring Style Indicator Shows the ring style setting. Y = loud ring W = vibrate a = silent 24 X = soft ring Z = vibrate and ring Using the 5-Way Navigation Key Use the 5-way navigation key like a joystick to navigate the menu system, change feature settings, and play games DR Tip: Down and up are the primary movements within menus. Move left and right to change feature settings, navigate the datebook, and edit text. AF 25 Using Menus From the idle display, press M to display the main menu. DR Left Soft Key Perform function shown in lower left corner of display (usually EXIT or BACK ). Menu Key Enter main menu, or open a sub-menu, when G appears in bottom center of display. Dialed Calls 10) John Smith 9) Mary Smith BACK VIEW Right Soft Key Perform function shown in lower right corner of display (usually SELECT the highlighted menu item). AF Scroll Key Scroll up or down through menus and lists. Volume Buttons Scroll up or down through lists. PTT Button Enter the PTT contacts list. 26 Cycle through and set the value of the highlighted menu item. Power/ End Key Turn the phone on or off. Exit menu without making changes, return to idle display. * and # Selecting a Menu Feature From the idle display, select a menu feature as follows: DR M > Messages > Create Message Find the Feature This example shows that from the idle display, you must press M, then scroll to and select Messages, then scroll to and select Create Message to create a new message. Use S to scroll, and the left/right softkeys to perform the functions in the bottom left and right corners of the display. Selecting a Feature Option Some features require you to select an item from a list: to go back to the previous screen. AF Press BACK (-) Dialed Calls 10) John Smith 9) Mary Smith BACK VIEW Press M to open the sub-menu. Highlighted item Press VIEW (+) to view details of the highlighted item. • Press S to scroll up or down to highlight the item you want. • In a numbered list, press a number key to highlight the item. • In an alphabetized list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list item. 27 • When an item has a list of possible values, press S to the left or right to scroll and select a value. • When an item has a list of possible numeric values, press a number key to set the value. Entering Text Some features require you to enter information: Press S to scroll down to additional items. Entry Details Name :_____________ No. :_______________ CANCEL G CHANGE Highlighted item AF Learning to Use Your Phone DR • If you enter or edit information and do not want to save your changes, press O to exit without saving and return to the idle display. Press CANCEL (-) to exit without making changes. DONE (- ) appears when you enter or edit information. Press CHANGE (+) to edit the information. 28 The message center lets you compose and send text messages. A flashing cursor shows where text will appear: Press Msg: CANCEL INSERT (+) to view and insert a quick note. INSERT Press CANCEL (-) to exit without making changes. Press M to open the sub-menu. When you enter text using the standard tap method (see 30), the flashing cursor changes to a block cursor, and the soft key functions change. AF Block cursor indicates current highlighted character. Msg: DELETE After two seconds, the block cursor reverts to a flashing cursor and moves to the next position. OK Press OK (+) to accept and store the text. Learning to Use Your Phone DR Flashing cursor indicates insertion point. Press DEL ETE (-) to delete the character to the left of the insertion point. Choosing a Text Entry Method Multiple text entry methods make it easy for you to enter names, numbers, and messages. 29 Choosing a Text Entry Method Multiple text entry methods make it easy for you to enter names, numbers, and messages. DR iTAP Tap Method Numeric Symbol Let the phone predict each word as you press keys (see page 70). Enter characters one at a time by pressing the key for the letter, number, or symbol, one or more times (see page 66). This is the standard method for entering text. Enter numbers only. Enter symbols only (see page 69). AF Learning to Use Your Phone Press M > Entry Methodfrom any text entry screen to select a text entry method. Note: The text method you select remains active until you select another method. Using the Tap Method This is the standard method for entering text on your phone. Press M from any text entry screen and select Tap Method. 30 Tap Method Text Entry Rules AF Press a number key repeatedly to cycle through its characters. See “Character Chart” on page 31. • If you do not press a key for 2 seconds, the character in the block cursor is accepted, and the cursor moves to the next position. Learning to Use Your Phone To select a letter, number, or symbol shown in the “Character Chart” on page 31. enter the remaining 2 Continue pressing number characters. keys 3 OK (+) accept the text when you are finished. DR Press 1 A number key one or more times • The first character of every sentence is capitalized. (Press S down to force the character to lowercase while it is highlighted by the block cursor). • Press S left or right to move the flashing cursor left or right while in the text message • If you enter or edit information and do not want to save your changes, press O to exit without saving and return to the idle display Character Chart Use this chart as a guide for entering characters with the tap method. 31 2 space . 1 ? ! , @ _ & ˜ : ; " - ( ) ' ¿ ¡ % £ $ ¥ ??? ??? a b c 2 ä å á à â ã æ αβ ç def3δëéèê∈φ g h i 4 ï í î γ ηι jkl5κλ mno6ñöøóòôõµυ ω pqrs7πßσ tuv8θüúùûτ wxyz9ξ ψ + −0 x * / \ [ ] = > < # § DR Note: This chart may not reflect the exact character set available on your phone. AF Learning to Use Your Phone Using iTAP™ Method iTAP™ software provides a predictive text entry method that lets you enter a word using one keypress per letter. Press M from any text entry screen and select iTAP. Note: You can switch languages within a message in iTAP text method. Press M to select the text method and language you want to use. 32 Enter Words To enter the first letter of the word 2 Number keys (one per letter) Alternative words and letter combinations are shown at the bottom of the display. The word choices are updated with each keypress. highlight the word you want enter the word at the flashing cursor location AF 3 * or # 4 SELECT (+) The letters associated with the key are shown at the bottom of the display. enter the rest of the word Learning to Use Your Phone DR Press 1 A number key one time A space is automatically inserted after the word. 33 For example, to spell the word “art,” press 278. The display shows: Press S to scroll and see additional word choices. Art Apt Cpu Cst c DELETE SE LECT DR Press DELETE (-) to clear the last letter. Enter Novel Words If iTAP does not display the word you want: Press 1 DELETE (-) one or more times * or # 3 SELECT (+), then press * To delete letters until you see a letter combination that matches the word highlight the letter or letter combination shift the text entry cursor to the left and “lock” the selected letters enter letters and hightlight letter combinations to spell the word 4 Number keys and S 34 Press SELECT (+) to insert the highlighted word. AF Learning to Use Your Phone Flashing cursor indicates insertion point. Entering Punctuation To enter punctuation or other characters (see the chart on page31). Using Capitalization The first word of a sentence is automatically capitalized, with the words that follow in lowercase. Press 6 S up once AF 7 S up twice To change the highlighted word or letter to initial character capitalized change the highlighted word or letters to uppercase characters change the highlighted word or letters to lowercase characters 8 S down once Learning to Use Your Phone DR Press 5 0 or 1 35 Action 1 Enter the first digit and then highlight it 2 Press number keys 3 Press SELECT (+) To put the iTAP software in number entry method DR add digits to the number enter the number Deleting Letters and Words Place the cursor to the right of the text you want to delete, and then: AF Learning to Use Your Phone Entering Numbers Action To Press DELETE (-) delete 1 letter at a time Press and hold delete the entire message DELETE (-) Using Symbol Method Your phone provides an alternate way to enter symbol characters in a message. Press M from any text entry screen and select Symbol. 36 Press 1 a number key one time DR See “Symbol Chart” on page 37. highlight the symbol you want 2 * or # Press the number key multiple times 3 SELECT (+) AF Symbol Chart enter the symbol at the flashing cursor location Use this chart as a guide for entering characters in symbol method. space . ? ! , @ _ & ˜ : ; " - ( ) ' ¿ ¡ % £ $ ¥ ??? ??? @_\ /:; "&' ()[]{} ¿¡˜ <>= $ £ ¥ ??? ??? Learning to Use Your Phone or To display its symbol options at the bottom of the display 37 9 #%* + −x * / = > < # § Using the OK (Smart) Key DR Using the CLR Key Text to be added. Using the Push to Talk Button Press the Push to Talk button (I) for immediate access to your PTT Contacts list (flip must be open). For detailed information, see “Push to Talk Calls” on page 100. PTT button AF Learning to Use Your Phone Text to be added. Note: If the 1X network is not available, U Network Not Available displays briefly. Changing a Code or Password Your phone's 4-digit unlock code is originally set to 1234, and the 6-digit security code is originally set to 000000. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent others from accessing your personal information or modifying your 38 phone settings. The unlock code must contain 4 digits, and the security code must contain 6 digits. Note: • If the unlock code is the only code you can change, the New Passwords menu is not available. In this case, change the unlock code by selecting: M > Settings > Security > Phone Lock > Unlock Code. To change a code or password: To scroll to the code or password select the code or password enter your old code submit your old code enter the new code assign the new code re-enter the new code confirm the new code Press 1 S 2 CHANGE (+) 3 keypad keys 4 OK (+) 5 keypad keys 6 OK (+) 7 keypad keys 8 OK (+) M > Settings > Security > New Passwords AF Find the Feature Learning to Use Your Phone DR • Your service provider may retain your phone's security code for customer service purposes. In this case, you will not be able to use phone features that require you to enter the security code. 39 Locking and Unlocking Your Phone When your phone is locked, you must enter the unlock code to use it. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer. DR You can make emergency calls even when it is locked. For more information, see page 204. Locking Your Phone Manually Find the Feature M > Settings > Security > Phone Lock > Lock Now AF Learning to Use Your Phone You can lock your phone manually or set it to lock automatically whenever you turn it off. Press 1 keypad keys 2 OK (+) To enter your unlock code lock the phone Setting Your Phone to Lock Automatically Find the Feature 40 You can set your phone to lock every time you turn it off. M > Settings > Security > Phone Lock > Automatic Lock > On To enter your unlock code activate automatic lock DR Press 1 keypad keys 2 OK (+) Unlocking Your Phone To enter your unlock code unlock your phone AF Press 1 keypad keys 2 OK (+) If You Forget a Code or Password Learning to Use Your Phone At the Enter Unlock Code prompt: If you forget your security code, contact your service provider. If you forget your unlock code, try entering 1234 or the last 4 digits of your phone number. If that does not work, do the following at the Enter Unlock Code prompt: 41 Press 1 M DR Using the Phonebook This section briefly describes the basic phonebook operations. For more information about using the phonebook, see page 107 and the More Hereguide. Storing a Phone Number Enter a phone number in the idle screen, then press STORE(+) to create a phonebook entry with that number. Fill in the other fields tocomplete the entry. AF Learning to Use Your Phone 2 keypad keys 3 OK (+) To go to the unlock code bypass screen enter your security code submit your security code Select MOREto store another number (for example, a work number under the same Name. Dialing a Number Press M> Phonebook >entry to call. Sorting Phonebook Entries Press M> Phonebook > M > Setup > Sort by, then select whether you want to sort the phonebook by Name, Speed No., or Email. Viewing Entries by Category Press M> Phonebook > M > Setup > View, then select whether you want to view by All Contacts or Primary Contacts. 42 Viewing Your Phone Number DR Press M # Zooming In and Out Note: You must continue to hold M until you see the increase or decrease in text size. AF Learning to Use Your Phone Press and release M, then press and hold M to zoom the text in and out on the display. Zoom in to increase text size, zoom out to display more information. 43 Push to Talk is a two-way feature that lets you talk walkie-talkie style with other Push to Talk subscribers. With Push to Talk, you can start a Private One-to-One Call to communicate with an individual, or you can start a Group Call to communicate with a group of people at the same time. DR Push to Talk Calls Push to Talk Calls You can start a Push to Talk call by: • Selecting a name or number from your PTT Contacts list • Entering a Push to Talk number from the keypad • Selecting a name or number from your Dialed Calls, Received Calls, or Phonebook lists AF Private One-to-One Calls You can start a Private call to 1 person either as an Alert or Barge call. • Alert call sends a call alert tone to inform the person of your incoming call. • Barge call lets you talk immediately to the called person without sending a call alert tone. Group Calls You can start a Group call with all available members of a group that you have set up in your PTT Contacts list. However, as with a Private call, you cannot start a Group call as an Alert call, only as a Barge call. 44 Setting Up Your Contacts List Viewing Your Push to Talk Contacts List To see the contacts in your PTT Contacts list, press the Push to PTT Contacts a John Smith a Mary Smith EXIT G ALERT AF Talk button (I) from the idle display. Presence icons display to the left of the individual or group names to indicate online or offline status. When an individual is online, a displays. When a group is online, 3 displays. When an individual or group is offline, b displays. Push to Talk Calls DR You can set up your contacts list by going to the Verizon Wireless Push to Talk Contact Management website at www.vzwpushtotalk.com. Sorting Your Push to Talk Contacts List After you have set up your PTT Contacts list, you can sort it by name or by status. When you sort by name, the list displays in alphabetical order. When you sort by status (online/offline), the list displays the first available online contact, by presence icon, in alphabetical order. 45 Push to Talk Calls To display the PTT Contacts list display the Contacts Menu highlight Setup display the Setup menu display the Sort by menu highlight Name or Status sort the list exit DR Press 1 I 2 M 3 S 4 SELECT (+) 5 CHANGE (+) 6 S 7 SELECT (+) 8 DONE (-) “Open To” Sorting in Push to Talk Contacts List 46 To display the PTT Contacts list display the Contacts Menu highlight Setup display the Setup menu highlight Open To display the Open To menu highlight Top of List or Last Call Press 1 I 2 M 3 S 4 SELECT (+) 5 S 6 CHANGE (+) 7 S AF You can sort your PTT Contacts list alphabetically by name (Top of List), or by the last call you received (Last Call). Press 8 SELECT (+) 9 DONE (-) To sort the list exit Your Push to Talk and wireless phone has a high-quality, dedicated internal speakerphone. Press AF SPEAKER (+), when displayed To turn on or turn off the speakerphone turn on or turn off the speakerphone during a Push to Talk call Push to Talk Calls DR Turning On/Off the Speakerphone When SPEAKER displays, the speakerphone is off. When T displays, the speakerphone is on. For privacy, turn off the speakerphone and use the earpiece for listening. Notes: To set the speakerphone to Always On or to a 20 sec timeout, see pages 77 and 82. When you turn off your phone, the speakerphone resets to Off. 47 Push to Talk Calling States Presence icons indicate when individuals and/or groups in your contacts list are online. Call tones, text, and icons keep you informed of the calling state during Push to Talk calls, refer to the following sections. Push to Talk Calls DR Presence Icons The table below show the icons displayed in the PTT Contacts list to indicate if an individual or group is available for Push to Talk calls. Icon AF Call Tones Status User is online. Group is online. Individual or group is offline. The table below describes the call tones sent and received during Push to Talk calls. Note: These tones can not be customized. Tone Alert Tone 48 Ring Back Description When you start or receive an Alert call, 2 short high-pitched beeps sound. When you alert a called party, a high-pitched rhythmic tone sounds. Tone Announce Barge Call OK to Talk Floor Control Available Floor Control Unavailable Busy Tone AF Call Refused or Unavailable Icons and Text Push to Talk Calls DR Description When you receive a Barge call, 2 short low-pitched beeps sound. A short chirp sounds to let you know you can talk. After the other party releases I, a short beep sounds. When the other party has floor control and you press I, a long beep sounds. When you call a party who is already on another call, 3 long beeps sound. When the called party is unavailable to take your call, a long beep (same as Floor Control Unavailable) sounds. The table below describes the icons and text displayed on the screen during Push to Talk calls. 5 Alert from John Displays After you have selected a contact to send an Alert call to. After you press I when sending an Alert call. When you receive an Alert call. Icon/Text To Alert, Press and Release PTT Button 5 Alerting … John 49 When you are talking to an individual and you have floor control. 4 Talking to When you are talking to a group SalesTeam and you have floor control. 7 Listening to When an individual is talking and John has floor control. 2 Listening to John When a member of group is talking and has floor control. AF Push to Talk Calls Displays When you are calling an individual. When you are calling a group. DR Icon/Text 1 Connecting … John 6 Connecting … Group 9 Talking to John Note: When a member of a group is talking, the member's name displays, not the group name. e Connected When connected to an individual John and floor control is available. d Connected Group When connected to a group and floor control is available. 8 Call Ended John When an individual call has ended. f Call Ended Group When a group call has ended. John Busy When the called party is on another call. Alert Failed When the network cannot be accessed while attempting to start an Alert call. 50 Icon/Text Call Failed DR John Unavailable Displays When the network cannot be accessed while attempting to start a Barge call. When the called party is unavailable, offline, does not respond to the incoming call, or presses IGNORE (-). Basic Push to Talk Instructions AF Note: The actions are not necessarily in the exact order of events. To display the PTT Contacts list highlight a name, group, or number to call send an Alert Tone to start an Alert call with a highlighted entry Action From the idle display, press and release Press S in the contacts list Press ALERT (+), then press and release I, and wait for the OK to Talk Tone Push to Talk Calls The table below describes actions during Push to Talk calls. Note: This action applies to Alert calls only. 51 Press and hold Important: If you do not wait for the OK to Talk tone, part of your message may be lost. start a Barge call with a highlighted group Note: This action applies to Barge calls only. If no one talks (I is not pressed and held) for 20 seconds or more during a call, the call automatically disconnects. Press O to return to the idle display, or close the flip. Release I make floor control available Press EXIT (-) end the call or O AF Push to Talk Calls To talk DR Action After the OK to Talk tone, press and hold Making Push to Talk Calls When U displays at the top of the screen, you can make and receive Push to Talk calls. Important: Refer to “PTT Calling States” on page 116. Making a Barge Call from the Push to Talk Contacts List 52 To display the PTT Contacts list highlight the name or number of the group to call start the call AF 3 Press and hold I, and wait for the OK to Talk tone 4 After the OK to talk Talk tone, continue to hold 5 Release I allow another party to talk 6 Press EXIT (-) or end the call Making a Barge Call from the Idle Display Using the Keypad Push to Talk Calls DR Action 1 Press I 2 Press S 53 Note: As you enter the number, it is compared against entries in the PTT Contacts list for a match. If a match is found, the group name replaces the number entered. start the call 2 Press and hold I, and wait for the OK to Talk tone 3 After the OK to talk Talk tone, continue to hold 4 Release I allow another party to talk 5 Press EXIT (-) or end the call AF Push to Talk Calls To enter the Push to Talk number of the group to call DR Action 1 From the idle display, push the appropriate keys on the keypad Find the Feature 54 Making a Barge Call from the Dialed and Received Calls List M > Recent Calls AF Push to Talk Calls DR Action To 1 Press SELECT (+), enter the Recent Calls menu, then press S then to highlight Dialed Calls or Received Calls 2 Press SELECT (+) open the list 3 Press S highlight the group name or number to call start the call 4 Press and hold I, and wait for the OK to Talk tone 5 After the OK to talk Talk tone, continue to hold 6 Release I allow another party to talk 7 Press EXIT (-) or end the call Making a Barge Call from the Phonebook M > Phonebook Find the Feature 55 AF 2 Press and hold I, and wait for the OK to Talk tone 3 After the OK to talk Talk tone, continue to hold down I 4 Release I allow the other party to talk 5 Press EXIT (-) or end the call Making an Alert Call from the Push to Talk Contacts List 3 Press ALERT (+), then press and release I To display the PTT Contacts list highlight the name or number of the person to call send the Alert Tone and start the call Action 1 Press I 2 Press S 56 To scroll through the Phonebook list and highlight the group name or number to call start the call DR Push to Talk Calls Action 1 Press S To DR talk AF allow the other party to talk end the call Push to Talk Calls Action 4 After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone 5 After the OK to Talk tone, continue to hold down I 6 Release I 7 Press EXIT (-) or 57 Making an Alert Call from the Idle Display Using the Keypad DR To enter the Push to Talk number of the person to call Note: As you enter the number, it is compared against entries in the contacts list for a name match. If a match is found, the name replaces the number. display the Dialing Menu highlight Alert AF Push to Talk Calls Action 1 From the idle display, push the appropriate keys on the keypad 2 Press M 3 Press S (if required) 4 Press SELECT (+), send the Alert Tone and start then press and the call release I 5 After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone 58 To talk DR Action 6 After the OK to Talk tone, continue to hold down I 7 Release I 8 Press EXIT (-) or allow the other party to talk end the call Making an Alert Call from the Dialed and Received Calls List M > Recent Calls AF Action To 1 Press SELECT (+), enter the Recent Calls menu, then press S then to highlight Dialed Calls or Received Calls 2 Press SELECT (+) enter the highlighted list 3 Press S highlight an entry from the list 4 Press M enter the Last Calls Menu 5 Press S highlight Alert 6 Press SELECT (+), send the Alert Tone and start then press and the call release I Push to Talk Calls Find the Feature 59 allow the other party to talk end the call AF Push to Talk Calls talk Making an Alert Call from the Phonebook Find the Feature M > Phonebook To highlight a phonebook entry display the Phonebook Menu scroll to Alert send the Alert Tone and start the call Action 1 Press S 2 Press M 3 Press S 4 Press SELECT (+), then press and release I 60 To DR Action 7 After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone 8 After the OK to Talk tone, continue to hold down I 9 Release I 10 Press EXIT (-) or To DR talk AF allow the other party to talk end the call Answering Push to Talk Calls Important: Refer to “PTT Calling States” on page 116 for information about alert tones, icons, and text displays received while answering Push to Talk calls. Push to Talk Calls Action 5 After the called party responds, then releases floor control to you, press and hold I, and wait for the OK to Talk tone 6 After the OK to Talk tone, continue to hold down I 7 Release I 8 Press EXIT (-) or Answering a Barge Call When you receive a Barge call, the Announce Barge Call tone sounds and your phone immediately goes into Listening mode. 61 talk allow the other party to talk end the call AF Push to Talk Calls To DR Action 1 When the caller releases floor control to you, press and hold I, and wait for the OK to Talk tone 2 After the OK to Talk tone, continue to hold down I 3 Release I 4 Press EXIT (-) or Answering an Alert Call When you receive an Alert call, the Alert Tone sounds and Alert from (name or number) displays. 62 To answer the call DR talk AF allow the other party to talk end the call Canceling an Incoming Call To cancel an incoming Push to Talk call Missed Alert Call Action During the call alert tone, press O or IGNORE (-) Push to Talk Calls Action 1 After the Alert Tone, press ANSWER (+) 2 Press and hold I, and wait for the OK to Talk tone 3 After the OK to Talk tone, continue to hold down I 4 Release I 5 Press EXIT (-) or When an Alert call is missed, Missed Call displays. Note: Your phone does not notify you of missed Barge calls. 63 AF Push to Talk Calls To display the Received Calls list scroll through the list return the call DR Action 1 Press View (+) 2 Press S 3 Press O 64 Setting Up Your Phone DR Storing Your Name To store or edit your name: Find the Feature M > Settings > Phone Status > My Tel. Number > View > Edit Note: You can view your phone number using the procedure above, but you can not change it. AF To use the datebook (page 383), you must set the time and date. Find the Feature M > Settings >Other Settings >Initial Setup > Time and Date Setting a Ring Style Setting Up Your Phone Setting the Time and Date Find the Feature You phone rings or vibrates to notify you of an incoming phone call, Push to Talk call, messages, or other event. The ring or vibration is called an alert. M > Ring Styles > Style You can change these ring style settings: 65 Setting Ring Styles > Style DR Ring Styles > Loud Detail > Ring Volume Ring Styles > Loud Detail > PTT Alert alert for incoming phone calls Ring Styles > Loud Detail > Calls alert for incoming Push to Talk calls alert for incoming text messages Ring Styles > Loud Detail > Voicemail alert for incoming voicemail messages alert for alarms AF Setting Up Your Phone Ring Styles > Loud Detail > Inbox Ring Styles > Loud Detail > Alarms alert for data calls Ring Styles > Loud Detail > Fax Calls alert for fax calls Ring Styles > Loud Detail > Ringer IDs set your phone to play a distinctive ringer ID for specific entries stored in your phonebook volume for key presses Ring Styles > Loud Detail > Reminders Ring Styles > My Tones Ring Styles > Loud Detail > Data Calls Ring Styles > Loud Detail > Key Volume 66 Description ring, vibrate, ring and vibrate, silent, soft, or loud alert types volume for all alerts alert for reminders (for example, unread message) create a unique alert tone Note: For more information about setting and/or creating alert tones, refer to “Personalizing Your Phone,” in the More Hereguide. DR Setting Answer Mode You can answer calls with one key press or multiple key presses. Find the Feature M >Settings > In-Call Setup > Answer Options Selecting a Screen Saver M >Settings > Other Settings > Personalize > Screen Saver Setting Display Contrast Setting Up Your Phone Find the Feature AF You can set a screen saver image that isplays when the phone detects no activity for a period of time. You can set the lighten or darken the display contrast. Find the Feature M >Settings > Other Settings > Initial Setup > Contrast 67 Adjusting the Backlight DR You can set the amount of time the display backlight remains on, or turn off the backlight to conserve battery power. M >Settings > Other Settings > Initial Setup > Backlight AF Setting Up Your Phone Find the Feature 68 Calling Features DR For basic instructions on how to make and answer calls, see page 21. Changing the Active Line Change the active phone line to make and receive calls from your other phone number. Find the Feature AF The active line indicator in the display shows the current active phone line (see page 22). Redialing a Number Calling Features M >Settings > Phone Status >Active Line From the idle display: To view the Dialed Calls list scroll to the entry you want redial the number Press 1 O 2 N 3 O 69 Using Automatic Redial If the network is busy, you hear a fast busy signal, and your phone displays Call Failed. DR With automatic redial, your phone automatically redials the number. When the call goes through, your phone rings or vibrates 1 time, displays Redial Successful, and then connects the call. You must turn on automatic redial to use the feature. To turn automatic redial on or off: M >Settings > Other Settings >Initial Setup > Auto Redial When automatic redial is turned off, you can manually activate the feature to redial a phone number. When you hear a fast busy signal and see Call Failed: AF Calling Features Find the Feature Press N or RETRY +) To activate automatic redial Using Caller ID Incoming Calls Calling line identification (caller ID) displays the phone number for incoming calls in your phone’s display. The phone displays the caller's name when the name is stored in your phonebook, or Incoming Call when caller ID information is not available. 70 You can also set your phone to play a distinctive ringer ID for specific entries stored in your phonebook. For more information, see page 107. DR Turning Off a Call Alert You can turn off your phone’s incoming call alert before answering the call. Press either volume key To turn off the alert Calling an Emergency Number Note: Emergency numbers vary by country. Your phone's pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. Press 1 keypad keys 2 N Calling Features AF Your service provider programs 1 or more emergency phone numbers, such as 911, that you can call under any circumstance, even when your phone is locked. To dial the emergency number call the emergency number 71 Dialing International Numbers Press and hold 0 to insert the local international access code (+) for the country from which you are calling. DR Viewing Recent Calls Your phone keeps lists of the calls you recently received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new entries are added. Find the Feature Press 1 S 2 + M >Recent Calls AF Calling Features Shortcut: Press N from the idle display to view the Dialed Calls list. To scroll to Received Calls or Dialed Calls select the list 72 Press 3 S To scroll to an entry DR Note: \means the call connected. call the entry’s number 4 N Note: or VIEW (+) or Tip: Press and hold Nfor 2 seconds to send the number as DTMF tones during a call. view entry details open the Last Calls Menu to perform various operations on the entry Alert Delete Send Message Add Digits Attach Number Delete All Description Create a phonebook or Push to Talk entry with the number in the No. field. Send a Push to Talk call to the selected entry. Delete the entry. Delete all entries in the list. Open a new text message with the number in the To field. Add digits after the number. Attach a number from the phonebook, recent calls list, or PTT Contacts list. Calling Features Option Store AF The Last Calls Menu can include the following options: 73 Returning an Unanswered Call Your phone keeps a record of your unanswered calls, and displays: DR • the N (missed call) indicator Press 1 VIEW (+) 2 S 3 N Using the Notepad The most recent set of digits entered on the keypad are stored in your phone’s notepad memory. This can be a phone number that you called, or a number that you entered but did not call. To retrieve the number stored in the notepad: Find the Feature 74 To see the received calls list select a call to return make the call AF Calling Features • X Missed Calls Y Unknown, where X is the total number of missed calls and Y is the number of missed calls with no caller ID information M > Recent Calls > Notepad To call the number or open the Dialing Menu to attach a number or insert a special character or DR Press STORE (+) create a phonebook entry with the number in the No. field Attaching a Number While dialing (with digits visible in the display): To attach a number from the phonebook or recent calls list Calling Features AF Press M> Attach Number Calling With Speed Dial Each entry you store in your phonebook is assigned a unique speed dial number. Tip: To see an entry’s speed dial number, press M > Phonebook, scroll to the entry, press VIEW(+). To speed dial a phonebook entry: 75 Press 1 keypad keys DR To enter the speed dial number for the entry you want to call submit the number call the entry 2 # 3 N Calling With 1-Touch Dial We recommend that you reserve phonebook entry 1 (speed dial number 1) for storing and dialing your voicemail number. In many cases, your service provider has already done this for you. AF Calling Features To call phonebook entries 1 through 9, press and hold the 1-digit speed dial number for 1 second. Using Voicemail Voicemail messages that you receive are stored on the network. To listen to your messages, you must call the voicemail phone number. Note: Your service provider may include additional information about using this feature. Listening to Voicemail Messages Find the Feature 76 M > Messages > Voicemail The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store a number. DR Receiving a Voicemail Message When you receive a voicemail message, your phone displays the f (voice message waiting) indicator and a New VoiceMail notification. Press CALL (+) To listen to the message Storing Your Voicemail Number If necessary, use the following procedure to store your voicemail phone number on your phone. Usually, your service provider has already done this for you. Find the Feature Calling Features AF The phone calls your voicemail phone number. If no voicemail number is stored, your phone prompts you to store one. M > Messages > Message Settings > Voicemail No. 77 Press 1 keypad keys 2 OK To enter your voicemail number store the number DR 3 (+) Using Call Waiting Press 1 N or ANSWR (+) 2 N 3 N To answer the new call switch between calls switch between calls AF Calling Features When you are on a call, an alert tone sounds to indicate that you have received a second call. Putting a Call On Hold 78 Press 1 HOLD(+) (if available) or M> HOLD To Messages DR You can send and receive messages containing a variety of media objects, including text, pictures, animations, sounds, voice records, and video clips. Setting Up the Message Inbox You must set up your message inbox beforeyou can send and receive messages. Messages Find the Feature AF Note: Usually, your service provider has already set up the message inbox for you. M > Messages > Inbox> Setup Description Specify the number of days you want to keep messages in the inbox, or number of messages you want to keep. Option Cleanup Note: Selecting CUSTOM lets you specify a customized number of days. 79 Sending a Text Message DR You can send a text message to other wireless phone users, and to email addresses. Find the Feature or BROWSE(+ 3 OK (+) 4 CHANGE (+) 5 keypad keys or BROWSE(+) To select To enter 1 or more numbers and/ or email addresses AF Messages Press 1 CHANGE (+) 2 keypad keys M > Messages > Create Message select numbers/addresses from the phonebook or recent calls lists store the numbers/addresses select Msg enter the text message Note: Message length is limited. As you near the limit, a display counter downs how many characters are left. select and insert a quick note (see the following section) 80 Press 6 OK (-) 7 YES (-) or NO (+) To store the message send the message DR cancel the message or save it in the drafts folder Sending a Quick Note Text Message Quick notes are pre-written text messages that you can send quickly, (for example, On my way).You can also create quick notes. or To scroll to the quick note read the quick note open the Quick Note Menu to perform other procedures as described in the following list M > Messages > Quick Notes Messages Press 1 S 2 READ (+) AF Find the Feature The Quick Notes menu can include the following options: 81 Description Create a new quick note. Edit the quick note. Delete the quick note. Open a new message with the quick note in the Msg field. DR Option New Edit Delete Send You can insert pictures, animations, and sounds into a text message as you compose it. Note: You must subscribe to Enhanced TXT Messaging service to send or receive messages with pictures, animations or sounds. Some phones do not support Enhanced TXT Messaging, and cannot display or play attached pictures, animations, or sounds. AF Messages Inserting Pictures, Animations, and Sounds Inserting a File Enter your message as usual. When you come to a spot where you want to insert a picture or sound file: 82 Press 1 M 2 S To open the Message Menu scroll to Insert Press 3 SELECT (+) 4 S DR To display a list of items you can insert scroll to Quick Note, Picture, Animation, or Sound select the file type highlight the file you want insert the file 5 SELECT (+) 6 S 7 INSERT (+) Inserted animations or graphics appear in the message, while sound files are represented by a p. AF Viewing the Status of Sent Text Messages Messages Note: You cannot forward or send some downloaded objects (such as those you pay for). These “protected” objects do not appear in the selection lists for attachments. Messages that you send are stored in the outbox. Find the Feature M > Messages > Outbox < = sending in progress > = sending failed Messages in the outbox are sorted from newest to oldest. The following indicators show message status: h = sent Tips for Sending Messages 83 • Press M to select a text entry method when you enter message text (see page 30). DR • Message length is limited. When you enter message text and/or media objects, a display counter switches between the number of pages you have written (preceded by a *), and the number of characters left on the current page. Network charges are based on the number of pages sent. Receiving a Message AF Messages • When you manually enter phone numbers and/or email addresses in the To field, you must insert a space between each entry. Press S to the right to insert a space between each phone number or email address. When you receive a message, your phone displays the i (message waiting) indicator and a New Inbox Message notification, and gives an alert based on the current alert setting. Press READ (+) To open the message If reminders are turned on, your phone sends a reminder at regular intervals until you close the new message notification, read the message, or turn off your phone. When your phone displays Memory is Full!, you must delete some existing messages from your inbox, outbox, or drafts folder to receive new messages. 84 Messages that you receive cancontain different media objects: • Photos,pictures, and annimations are displayed as you read the message. DR • A sound file or video clip begins plaing when its slide is displayed. Use the volume buttons to adjust the volume as the sound file or video clip plays. Note: You may have to highlight an indicator embedded in the message to play a sound file or video clip. Reading, Locking, or Deleting a Text Message Messages AF • Attached files are appended to the message. To open the attachment, highlight the file indicator/ filename and press VIEW (+) (image file type), PLAY (+) (sound file or video clip), or OPEN (+) (vObject or unknown file type). Messages in the message inbox are sorted from newest to oldest. The following indicators show message status: k = unread and urgent n = unread (with attachment) m = unread and urgent (with attachment) h = unread 85 j = read l = read (with attachment) o = read and locked (with attachment) { = read and locked DR The oldest messages are deleted automatically as specified by the inbox Cleanup setting. If you want to save a message, you should lock it to prevent it from being deleted during cleanup. Press 1 S 2 READ (+) 3 BACK (-) or M > Messages > Inbox To scroll to the message open the message close the message AF Messages Find the Feature open the Inbox Menu to perform other procedures The Inbox Menu can include the following options: 86 Option Create Message Call Back Description Open a new message. Call the number in the message header or embedded in the message. Option Go To Forward Lockor Unlock Delete Delete All Inbox Setup AF Storing Pictures, Animations, and Sounds Messages DR Reply Description Launch the micro-browser and go to a Web address (URL) embedded in the message. Open a new message, with the sender's Reply To number or email address in the To field. Open a copy of the message, with an empty To field. Lock or unlock the message. Delete the message. Delete all inbox messages. Open the message inbox setup menu. If you subscribe to Enhanced TXT Messaging, messages that you receive can contain pictures, animations, and sounds. Pictures and animations are displayed as you read the message. A sound begins playing when you open the message and select the p (sound file) indicator by pressing * and #. You can store these embedded object files on your phone, and use them as screen saver images and alert tones. 87 Email DR Setting Up the Email Inbox Is this topic applicable? Sending an Email Message Inserting a Quick Note in an Email Message Is this topic applicable? AF Email Is this topic applicable? Viewing the Status of Sent Email Messages Is this topic applicable? Receiving an Email Address Is this topic applicable? Reading, Locking, or Deleting an Email Message Is this topic applicable? 88 Manually Sending and Receiving an Email Message Is this topic applicable? DR Calling a Phone Number in an Email Message Is this topic applicable? Sending Email to an Embedded Email Address Email AF Is this topic applicable? Going to a Web Address in an Email Message Is this topic applicable? Creating Personal Folders Is this topic applicable? Moving Email to a Personal Folder Is this topic applicable? 89 Renaming a Personal Folder Is this topic applicable? DR Deleting a Personal Folder AF Email Is this topic applicable? 90 Setting Up Your Phonebook DR You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. To see the names in your phonebook, press M > Phonebook from the idle screen. Scroll to a name and press VIEW (+) to view the following details for the phonebook entry. Entry’s Name TV Carlo Emrys Entry’s phone number or email address 555 1212 Speed No .15# (P) BACK EDIT Press M to open the Edit entry Phonebook Menu Entry’s speed dial number Setting Up Your Phonebook Return to list Voice Name indicator indicates a recorded voice name AF Type indicator identifies number type: T Work P Home O Main Q Mobile S Fax R Pager h Email Note: When you set a distinctive ringer alert for an entry, the Ringer ID setting appears below the speed dial number. 91 Creating a Phonebook Entry To store a phone number or email address in the phonebook: DR Find the Feature M > Phonebook M > [New Entry] > Phone Number or Email Address A phone number or email address is required for a phonebook entry. All other information is optional. You can enter the following information for a phonebook entry. Option Name No. or Emai:l Speed No. 92 Description Specify the entry name. Tip: Press M to select a text entry method (see page 30). Specify the entry’s phone number or email address (maximum 32 characters). Set the entry type. Type AF Setting Up Your Phonebook Shortcut: Enter a phone number in the idle display, then press STORE (+) to create a phonebook entry with the number in the No. field. Note: This option is not available for email addresses. Change the default speed dial number for the entry, if desired Option Ringer ID Your phone sounds the ringer alert when you receive a call from this phone number. To set ringer IDs, see page 102. Create another entry under the same Name. DR MORE Description Set a distinctive ringer alert for the entry. You must use a different Type identifier for each number. AF Storing a PIN Code With the Phone Number You can store a PIN code with the phone number for calls that require additional digits (for example, to make a calling card call, or to retrieve voicemail or answering machine messages). Insert 1 or more of the following characters in the dialing sequence to ensure that the number dials and connects properly: Setting Up Your Phonebook When you are finished entering information, press DONE () to store the entry. 93 Press To M > Insert Pause insert a p (pause) character DR Your phone dials the preceding digits, waits for the call to connect, then sends the remaining digit(s). Your phone dials the preceding digits, waits for the call to connect, then prompts you for confirmation before it sends the remaining digit(s). insert an n (number) character AF Setting Up Your Phonebook M > Insert Wait Note: If your network does not recognize the first pause character, try inserting 2 pause characters. insert a w (wait) character M > Insert 'n' Your phone prompts you for a number before dialing the call. The number you enter is inserted into the dialing sequence in place of the n character Note: You can store a maximum of 32 digits for a phonebook entry. Each character counts as 1 digit. Recording a Voice Name for a Phonebook Entry Please confirm there is no Voice Recording feature. 94 Dialing a Phonebook Entry DR Use 1 of the following procedures to call a number (or send a text message to an email address or mailing list) stored in your phonebook. Phonebook List Find the Feature M > Phonebook Storing Longer Numbers A phonebook number can contain a maximum of 32 digits and characters. You can create multiple phonebook entries to store a dialing sequence that exceeds the 32-character limit. Then you can send the entries in sequence to dial the number. Setting Up Your Phonebook AF Press To 1 keypad key letter jump to entries that begin with that letter (optional) 2 S scroll to the entry 3 + make the call To store a dialing sequence longer than 32 characters: 95 To dial a dialing sequence stored as multiple phonebook entries: AF Setting Up Your Phonebook DR Action 1 Create a phonebook entry to store the first part of the dialing sequence (for example, the number for your long-distance service provider). 2 Create a second phonebook entry to store the next part of the dialing sequence (for example, the country code and phone number for an international call). 3 Repeat step 2 as necessary to store the entire dialing sequence. (For example, create a third phonebook entry to store your calling card number and PIN number.) Action 1 Dial the first phonebook entry. Perform any pause or wait tasks, if necessary, to complete the dialing sequence. Your phone returns to the idle display. 2 Press M > Phonebook to reopen the phonebook. 3 Highlight the second phonebook entry, then press M > Send Tones to send the next portion of the dialing sequence. 4 Repeat steps 2 and 3 as necessary to send the entire dialing sequence. 96 Editing a Phonebook Entry Find the Feature M > Phonebook 2 VIEW (+) 3 EDIT (+) Tip: Press M to open the Phonebook Menu to perform various procedures on the entry. view entry details edit the entry AF To scroll to the entry Deleting a Phonebook Entry Find the Feature To scroll to the entry open the Phonebook Menu scroll to Delete select Delete confirm the deletion Press 1 S 2 M 3 S 4 SELECT (+) 5 YES (-) M > Phonebook Setting Up Your Phonebook DR Press 1 S 97 Setting the Phonebook List View DR You can view phonebook list entries as a single line of text, or view each entry by its name, number and by speed dial number (the standard), or email address. Press 1 M 2 S 3 SELECT (+) 4 S 5 CHANGE (+) 6 S M > Phonebook To open the Phonebook Menu scroll to Setup select Setup scroll to View by select View by scroll to All Contacts, or Primary Contactsl select the view order sort the view list AF Setting Up Your Phonebook Find the Feature 7 SELECT (+) 8 DONE (-) Sorting the Phonebook List You can sort your phonebook list by speed dial number (the standard), name, or email address. Find the Feature 98 M > Phonebook To open the Phonebook Menu scroll to Setup select Setup scroll to Sort by select Sort by scroll to Name, Speed No., or Email select the sort order sort the list If you select Speed No. or Email, the procedure is complete. Press 1 CHANGE (+) 2 S To change view preference scroll to Primary Contacts or All Contacts select the view preference set the view preference 3 SELECT (+) 4 DONE (-) AF If you select Name, you must specify whether you want to view all numbers or just the primary number for each name: Setting Up Your Phonebook DR Press 1 M 2 S 3 SELECT (+) 4 S 5 CHANGE (+) 6 S 7 SELECT (+) 8 DONE (-) To set an entry’s primary phone number, see the following procedure. 99 Tip: When the phonebook list displays primary numbers only, you can scroll to a name and press S left or right to view other numbers associated with the name. DR Setting the Primary Number for a Phonebook Entry You can enter multiple phone numbers for the same name, and you can specify the primary number. Press 1 M 2 S 3 S 4 SELECT (+) 5 S M > Phonebook To scroll to the entry open the Phonebook Menu scroll to Set Primary select Set Primary scroll to the number you want to set as the primary number set the primary number AF Setting Up Your Phonebook Find the Feature 6 SELECT (+) Depending on how the phonebook list is sorted, the primary number is listed first, or is the only number that displays for a phonebook entry. Checking Phonebook Capacity Is there a way to check phonebook capacity? 100 Setting 1-Touch Dial Preference Is there a way to set 1-touch dial preferences? DR Synchronizing Phonebook Entries You can synchronize phonebook entries between your phone and computer or hand-held device with Starfish TrueSync® software, an accessory for Motorola phones. See the TrueSync user guide for more information. Setting Up Your Phonebook AF Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products. 101 Personalizing Your Phone DR Personalizing a Ring Style Find the Feature M > Ring Styles > Style Detail AF Personalizing Your Phone You can change the alerts that notify you of the following events: incoming phone and Push to Talk calls, text messages, voicemail messages, data calls, fax calls, alarms, and reminders. Any changes you make are applied to the current ring style. Note: Style represents the current ring style. To scroll to the event select the event scroll to the alert you want select the alert Press 1 S 2 CHANGE (+) 3 S 4 SELECT (+) Activating Ringer IDs When ringer IDs are turned on, your phone uses distinctive ring tones to notify you of incoming calls or messages from specific entries stored in your phonebook. 102 M > Ring Styles > Style Detail Find the Feature Note: Style represents the current ring style. DR Press 1 S 2 CHANGE (+) 3 S 4 SELECT (+) To scroll to Ringer IDs change the ringer IDs setting scroll to On or Off select the option AF Find the Feature M > Ring Styles > Style Detail Note: Style represents the current ring style. To scroll to Ring Volume or Key Volume to select the option scroll to the desired volume set the new volume Press 1 S 2 CHANGE (+) 3 S left or right 4 OK (+) Personalizing Your Phone Set Ringer or Keypad Volume 103 Setting Reminders A reminder is an alert that rings or vibrates at regular intervals to notify you about a message that you have DR received. Find the Feature M > Ring Styles > Style Detail > Reminders Press 1 S To scroll to Beep or Vibrate to set the reminder alert type, or Off to turn off all reminders select the reminder alert AF Personalizing Your Phone Note: Style represents the current ring style. 2 SELECT (+) Setting a Personal Greeting To set a personal greetingthat displays when you turn on your phone: Find the Feature M > Settings > Other Settings > Personalize > Greetings Setting Display Text Is this a feature in this phone? 104 Personalizing Soft Keys You can relabel the soft keys (- and +) to access different menu items from the idle display. Press 1 S 2 CHANGE (+) 3 S 4 CHANGE (+) To scroll to Left or Right select the key scroll to the new key function confirm the new function AF M > Settings > Other Settings > Personalize > Keys Personalizing the Menu You can reorder the items in your phone's main menu. Find the Feature Press 1 S 2 GRAB (+) M > Settings > Other Settings > Personalize > Main Menu Personalizing Your Phone DR Find the Feature To scroll to a menu item grab the menu item 105 Press 3 S 4 INSERT (+) To move the item to a new location in the menu insert the menu item DR Setting the Menu Language Set the language in which menu features and options are displayed. M > Settings > Other Settings > Initial Setup > Language Setting Menu Scroll Behavior AF Personalizing Your Phone Find the Feature Set the highlight bar to stop or wrap around when you reach the top or bottom of a menu list. Find the Feature M > Settings > Other Settings > Initial Setup > Scroll Resetting All Options Find the Feature 106 Reset all options back to their original factory settings, except for the unlock code, security code, and lifetime timer. M > Settings > Other Settings > Initial Setup > Master Reset Clearing All Stored Information DR Reset all options back to their original factory settings, except for the unlock code, security code, and lifetime timer, erase all downloaded pictures, animations and sound files, and clear all user settings and entries. Caution: Master clear erases all user-downloaded content and user-entered information stored in your phone’s memory, including phonebook and datebook entries. After you erase the information, you cannot recover it. Find the Feature AF Creating and Using Shortcuts Your phone includes several standard shortcuts. You can create additional custom shortcuts to frequently used menu items. Standard Shortcuts The following shortcuts are preprogrammed on your phone. You cannot edit or delete these shortcuts. Personalizing Your Phone M > Settings > Other Settings > Initial Setup > Master Clear 107 Press P. AF Personalizing Your Phone Shortcut Press the volume button up or down to increase or descrease the alert volume. From the idle display, press M 0. From the idle display, press N. Press -. DR Task Change your phone’s ringer alert volume. Display your phone number. Go to the dialed calls list. Exit the menu system. Exit from any screen without saving changes Note: Voicemail does not apply to Push to Talk calls. You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. 108 Advanced Features DR Making a 3-Way Call During a call, you can connect a third party for a 3-way call. Note: You cannot use 3-way call if you have a call on hold. AF 2 N 3 N 4 O To dial the third party’s number Note: Some networks may require you to press N first. call the number connect the two calls end the 3-way call Advanced Features Press 1 keypad keys Restricting Calls Note: You can stop all incoming and/or outgoing calls, or you can restrict calls to the numbers stored in your phone book. • You can make emergency calls when outgoing calls are restricted. • Your phone still receives incoming text messages when incoming calls are restricted. 109 M > Settings > Security > Restrict Calls Find the Feature DR CHANGE (+) CHANGE (+) SELECT (+) To enter your unlock code open the restrict calls menu scroll to Outgoing Calls or Incoming Calls select the option change the Allow setting scroll to All, None, or Phonebook select the allowed calls AF Advanced Features Press 1 keypad keys 2 OK (+) 3 S Tip: The phonebook is not locked when you restrict outgoing calls to numbers stored in the phonebook. To prevent someone from adding (and then calling) a new phonebook entry, you can lock the phonebook. TTY Operation Note: 110 You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone's headset jack and set the phone to operate in 1 of 3 TTY modes. • Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to your phone. DR • Set the phone volume to level 4 (middle setting) for proper operation. If you experience a high number of incorrect characters, adjust the volume as necessary to minimize the error rate. • For optimal performance, your phone should be at least 12 inches (30 centimeters) away from the TTY device. Placing the phone too close to the TTY device may cause high error rates. Set TTY Mode To scroll to TTY Setup change the TTY mode scroll to the TTY mode select the TTY mode Press 1 S 2 CHANGE (+) 3 S 4 SELECT (+) M > Settings > Other Settings > Initial Setup > TTY Setup Advanced Features Find the Feature AF When you set your phone to a TTY mode, it operates in that mode whenever the TTY device is connected. The TTY Setup menu can include the following options: 111 Option TTY DR VCO HCO Voice vWhen your phone is in a TTY mode, the international TTY symbol and the mode setting display during an active digital TTY call. AF Advanced Features Description Transmit and receive TTY characters. Receive TTY characters but transmit by speaking into the microphone. Transmit TTY characters but receive by listening to the earpiece. Return to normal voice mode. Return to Voice Mode To return to normal voice mode, select Voice from the TTY Setup menu. Using DTMF Tones You can send numbers to the network as Dual Tone MultiFrequency (DTMF) tones during a call. Use DTMF tones to communicate with automated systems that require you to submit a PIN code or credit card number. Activating DTMF Tones You can set DTMF tones to Long, Short, or Off: 112 M > Settings > Other Settings > Initial Setup > DTMF Find the Feature DR Short sends a short fixed-duration tone for each kep press. Long sends each tone for a long as you press the key. Short DTMF tones work with most automated systems. Some systems (such as home answering machines) may require long tones for proper activation. Sending DTMF Tones Using the Keypad AF Note: When sending long tones, you may have to enter a single short key press first to put the phone in DTMF mode. Sending Stored Numbers During a call, highlight a number in the phonebook or recent calls lists, then: Press 1 M 2 S 3 SELECT (+) Advanced Features Press the number keys to send the numbers as DTMF tones during a call. To open the sub-menu scroll to Send Tones send number as DTMF tones 113 Monitoring Phone Use Viewing and Reseting Call Timers DR Network connection time is the elapsed time from the moment you connect to your service provider’s network to the moment you end the call by pressing O. This time includes busy signals and ringing. To view a call timer: Find the Feature Option Last Calls Dialed Calls M > Recent Calls > Call Times Description Approximate time spent on the last dialed or received call. You cannot reset this timer. Approximate total time spent on dialed calls since the last time you reset this timer. Approximate total time spent on received calls since the last time you reset this timer. Received Calls 114 AF Advanced Features The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly. Option All Calls DR Lifetime Description Approximate total time spent on dialed and received calls since the last time you reset this timer. Approximate total time spent on all calls on this phone. You cannot reset this timer. To reset the call timer: To reset the time (if available) confirm the reset AF Using a Timer During a Call You can set a timer to beep at selected intervals during a call, and display different types of information during a call. Find the Feature Advanced Features Press 1 RESET(+) 2 YES(-) M > Settings > In-Call Setup > InCall Timer Select 1 of the following Beep options: Off Option 60 Seconds Description Beep at 1-minute intervals during a call. No in-call beep. 115 Select one of the following Display options: Description Display the approximate elapsed time for the curent call. No in-call timer display. DR Option Time Off GPRS Data Timers and Data Volume Meters Does this phone support this feature? Your phone includes an integrated handsfree speaker that you can use for handsfree applications. For instructions on how to use the handsfree speaker, see your Start Here guide. AF Advanced Features Using Handsfree Features You can purchase an optional Motorola Original™ handsfree car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands. If the accessory supports Bluetooth™ wireless connections, you can setup a Bluetooth wireless link with your phone. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. 116 Adjusting Bluetooth Accessory Settings DR If Bluetooth-enabled headset or car kit accessory supports remote volume control, you can use your phone’s volume buttons to set the device’s speaker volume during a handsfree call. Activating an External Speaker To use an external speakerphone with your phone, connect the speakerphone and, during an active call: Automatic Answer Set your phone to automatically answer calls after 2 rings (4 seconds) when connected to a car kit, speakerphone, or headset. Find the Feature Advanced Features To turn on or turn off the connected speakerphone AF Press SPEAKER (+) (if available) or H M > Settings > Other Settings > Car Setings orHeadset 117 To scroll to Auto Answer select Auto Answer scroll to On or Off change and confirm the setting DR Press 1 S 2 CHANGE (+) 3 S 4 SELECT (+) Automatic Handsfree Find the Feature M > Settings > Other Settings > Car Settings > Auto Handsfree AF Advanced Features Set your phone to automatically route calls to a car kit when it detects a connection. Press 1 S 2 SELECT (+) To scroll to On or Off confirm the setting Power-Off Delay When connected to a car kit, you can set your phone to stay on for a period of time after you switch off the ignition. This prevents the phone from draining your vehicle battery, but leaves the phone on long enough that you do not have to re-enter your unlock code when making short stops. 118 M > Settings > Other Settings > Car Settings > Power-Off Delay Find the Feature DR Press 1 S 2 SELECT (+) To scroll to the time delay confirm your selection Note: This feature may not work with all car ignition switches. Charger Time When your phone is connected to a car kit, you can set it to charge itself for a specified time period after you switch off the ignition. This helps ensure that the phone battery gets fully charged while the vehicle is parked. Advanced Features AF Caution: If you select Continuous, the phone does not power off when you turn off the ignition. Be careful not to drain your vehicle battery if you select this option. Note: This feature may not work with all car ignition switches. Find the Feature M > Settings > Other Settings > Car Settings > Charger Time 119 Press 1 S 2 SELECT (+) To scroll to the charge time confirm your selection DR Note: This feature may not work with all car ignition switches. An optional Motorola Original™ data kit (which includes a cable connector) lets you transfer data between your phone and a computer, Palm OS® compatible device, or Microsoft Windows CE, Pocket PC, or Handheld PC device. You can: AF Advanced Features Making Data and Fax Calls • Synchronize phonebook and datebook information between your phone and a computer or PDA. • Use your phone as a modem to connect to the Internet. • Use your phone to send and receive data and fax calls on your computer or handheld device. Making a Cable Connection Installing the Software To transfer data between your phone and computer, you must install the software included with the Motorola Original data kit. See the data kit user’s guide for more information. 120 Attaching the Cable Use a Motorola Origina™l serial cable or Motorola Original USB cable to connect your phone to the external device. DR Note: Not all devices are compatible with a cable connection. Check your computer or handheld device to determine the type of cable you need. Serial Cable Advanced Features AF Do This 1 Plug the serial cable into the detachable head. Make sure that the Motorola logo on the detachable head and the metal shielding on the serial cable plug are both facing you. 2 With the Motorola logo and the phone both facing you, plug the detachable head into the phone's accessory connector port. 3 Plug the other end of the cable into the serial interface connection on the device and tighten the screws. if present. 121 Do This 1 Plug the end of the cable with the Motorola logo into the phone's accessory connector port. Make sure that the logo and the phone are both facing you. 2 Plug the other end—the USB connection—into the USB port on the external device. DR AF Advanced Features USB Cable Making a Wireless Connection If the other device supports Bluetooth™ wireless connections, you can set up a Bluetooth wireless link with your phone. See the following section. Note: Not all devices are compatible with Bluetooth connection. Check your external device for specifications. Synchronizing Data You can synchronize phonebook and datebook information between your phone, computer, and PDA with Starfish TrueSync® software, an accesssory for Motorola phones. See the TrueSync user’s guide for more information. 122 Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products. DR Sending a Data or Fax Call Use this procedure to send data or a fax from a connected computer or handheld device. Note: You cannot dial data or fax numbers through your phone's keypad. You must dial them through your computer, unless you are making a talk then fax call (see following section). 3 When the transfer is complete, end the call from the connected device to close the connection. Advanced Features AF Action 1 Make sure the phone is connected and powered on. 2 Open the application (such as dial-up networking or fax) and place the call through the application. Receiving a Data or Fax Call Use this procedure to transfer data or a fax to a computer or handheld device. Transferring the Data or Fax Your phone notifies you when the data or fax call arrives, and transfers the call to the connected device. Use the application running on the device to answer the call. 123 Ending the Data/Fax Connection When the data or fax transfer is complete, end the call from the connected device to close the connection. DR Resetting Normal Voice Operation After making a data or fax call, you must reset your phone to resume normal voice operation. M > Settings > Connection > Incoming Call > Next Call > Normal Shortcut: Turn your phone off then back on to reset your AF Advanced Features Find the Feature phone to normal voice operation. Adjusting Network Settings Your service provider registers your phone to its network. In some situations, such as using the phone as a modem or connecting it to a TTY device, you may need to change the network registration. Note: Some settings and/or options described in this section may not be available for all phone models. Find the Feature M > Settings > Other Settings > Network > Current Network Your phone displays the network ID. 124 Setting Network Options Description Need description DR Option Analog Only Set Mode Srvc Status Service Tone Call Drop Need description Need description Set your phone to beep each time the network registration status changes. Set your phone to alert whenever the network drops a call. AF You may decide to switch to another network to improve the calling conditions, because of network coverage or roaming conditions. To select a new network: Can you switch or find new networks on this phone? (I could not locate NEW NETWORK.) Advanced Features Finding a New Network Listing All Networks Can you perform this function on this phone? Monitoring Battery Charge To view a detailed battery charge meter: Find the Feature M > Settings > Phone Status > Battery Meter 125 Viewing Phone Specifications To view your phone’s feature specifications: DR M > Settings > Phone Status > Other Information AF Advanced Features Find the Feature 126 Personal Organizer DR Datebook The datebook is a calendar that lets you schedule and organize events such as appointments and meetings. Note: You must set the correct time and date on your phone to use the datebook. To schedule or review datebook events: M > More > Datebook Find the Feature The datebook initially displays a calendar for the week. Lines or filled boxes indicate scheduled events. Untimed event 12-hour window Exit the datebook b 1 5 NOV -21 NOV S M T W T F S Days of week (press * or # to select) Personal Organizer AF Week View One-hour event EXI T VIE W Go to selected day Full day (12-hour) event scheduled Press M to open the Datebook Menu 127 Day View Select a day and press VIEW (+) to see the day's events. Untimed event Day of week DR THU 1 9-NOV Joe’s B-d ay 9:00 x Ma rie, . . . BAC K G VIEW Down scroll bar Return to previous screen Press M to open the Datebook Menu Reminder alarm Event Show event details Select an event and press VIEW (+) to see event details. Reminder alarm Down scroll bar AF Personal Organizer Event View Return to previous screen x TH U 9 :00am Marie, mtg about new product BAC K G EDIT Day and time Event details Edit event Press M to open the Datebook Menu Creating a Datebook Event A title is required for a datebook event. All other information is optional. Tip: You can create a 1-time event to act as an alarm clock! Notes: • You must create an event to use the reminder alarm. 128 • Your phone must be turned on for the reminder alarm to sound. M > More > Datebook > day M > New Press 1 CHANGE (+) 2 keypad keys To select Title enter a title for the event 5 DONE (+) AF 3 OK (+) 4 S Tip: Press M to seledct a text entry method. store the event title scroll to other fields and enter information as necessary You can set start time, duration, date, repeat interval, and reminder alarm. store the event Personal Organizer DR Find the Feature Changing Event Information Find the Feature M > More > Datebook 129 Copying an Event AF Personal Organizer 7 CHANGE (+) 8 keypad keys 9 DONE (+) Find the Feature M > More > Datebook To scroll to the day display the day view scroll to the event open the Datebook Menu scroll to Copy copy the event Press 1 S left or right 2 VIEW (+) 3 S 4 M 5 S 6 SELECT (+) 130 To scroll to the day display the day view scroll to the event display the event view edit the event scroll to the information you want to change edit the information enter new information store the information DR Press 1 S left or right 2 VIEW (+) 3 S 4 VIEW (+) 5 EDIT (+) 6 S Press 7 YES (+) Your phone assumes you want to change the date, and displays the Date field. enter date information move to month, day, and year save the copy of the event scroll to and edit event information, if necessary store the information keypad keys DONE (+) 12 DONE (+) Deleting an Event AF Find the Feature To scroll to the day display the day view scroll to the event open the Datebook Menu scroll to Delete select Delete confirm the deletion Press 1 S left or right 2 VIEW (+) 3 S 4 M 5 S 6 SELECT (+) 7 YES(+) M > More > Datebook Personal Organizer DR 10 11 To confirm the copy 131 Viewing and Dismissing an Event Reminder DR Press VIEW (+_) To view the event EXIT (-) Press S to scroll through the event details dismiss the reminder If you have more than 1 event set up for the same time, the phone displays each event in sequence. As you view and dismiss each event reminder, the next event is displayed. AF Personal Organizer When you set a reminder alarm for an event, the phone displays an event reminder and sounds a reminder alarm. To view or dismiss an event reminder: Changing the Datebook Setup You can change the daily start time and length of time that events are stored. Find the Feature M > More > Datebook> Setup Synchronizing Datebook Entries Is this feature applicable in T300p? Calculator You can use your phone as a calculator and currency converter. 132 Calculating Numbers Calculator . C = + - x ÷c Press * or # to highlight a function Exit the calculator Entered number EX IT G SELECT Press M to open the Calculator Menu Press * or # to scroll to other functions Perform the highlighted function M > More > Calculator Find the Feature AF Press 1 number keys 2 S 3 SELECT (+) 4 number keys 5 = (+) To enter a number highlight a calculator function perform the function enter next number caluclate the result Personal Organizer DR Selected function appears here The calculator can perform the following functions: Function Description Insert a decimal point. Clear the calculation. Calculate the result. 133 MR MS MC ± AF Personal Organizer Description Add. Subtract. Multiply. Divide. Divide the displayed value by 100. Calculate the exchange rate. Change the entry’s sign (positive/ negative). Replace the displayed value with the value stored in memory. Store the value in memory (overwrites values already stored). Clear the value stored in memory. Change the entry's sign (positive/ negative) DR Function ÷ +- Converting Currency The currency converter works just like the calculator, but converts a currency value based on the exchange rate you specify: 134 Find the Feature M > More > Calculator > Exchange Rate To enter the exchange rate store the exchange rate enter the amount to convert (amount to multiply by the exchange rate) scroll to $ perform the conversion 4 =S 5 SELECT (+) AF Personal Organizer DR Press 1 number keys 2 OK (+) 3 number keys 135 Security DR Locking and Unlocking Applications You can lock specific phone applications (such as the phonebook) so that users must enter the unlock code to use them. Press 1 keypad keys 2 OK (+) To enter your unlock code open the lock application menu scroll to the application select the application scroll to Locked or Unlocked select Locked or Unlocked 3 S 4 CHANGE (+) 5 S 6 SELECT (+) 136 M > Settubgs > Security > Lock Application AF Security Find the Feature News and Entertainment DR Micro-Browser The micro-browser lets you access Web pages and Web-based applications on your phone. Contact your service provider to set up access, if necessary. News and Entertainment AF Note: Your phone may use a high-speed General Packet Radio Service (GPRS) network connection. This type of connection is identified by a v (GPRS) indicator in the idle screen that that disappears when you start a micro-browser session. If you see an O (in-call) indicator during a micro-browser session, your phone is using a standard voice channnel connection. The type of network connection your phone uses depends on your service provider’s network. Your network connection charges may vary depending on the type of connection used. Find the Feature Starting a Micro-Browser Session M > Browser 137 Press 1 S DR To scroll to a bookmark, service, or application select the item exit the browser 2 SELECT (+) 3 O Shortcut: If you open a message with a Web address (URL) embedded in it, you can press M > Go To to launch the micro-browser and go directly to the URL. Interacting with Web Pages Press SELECT (+) To scroll through text, or highlight a selectable item enter information Tip: Press DELETE (+) to delete 1 letter at a time if you make a mistake. go back to the previous page open the Browser Menu BACK(-) AF News and Entertainment If you are unable to establish a network connection with the micro-browser, contact your service provider. Downloading Objects from a Web Page You can download a photo, picture, animation, sound, or phone theme from a Web page. You can store these media 138 objects on your phone and use them as wallpaper images, screen saver images, and event alerts. Storing a Picture or Animation File 2 M 3 S 4 SELECT (+) SELECT (+) STORE (+) 9 SELECT (+) AF To highlight the picture or animation open the Inbox Menu scroll to Store display a list of items you can store scroll to File Attachment display the file name view storage options scroll to Store Only, or Set as Screen Saver store the file and, optionally, set it as your screen saver image News and Entertainment DR Press 1 S 139 Storing a Sound File You can store a sound file and set it as an event alert. DR Press 1 S SELECT (+) STORE (+) AF News and Entertainment 2 M 3 S 4 SELECT (+) 9 SELECT (+) If you select Store Only, the procedure is complete. If you select Set As Ring Tone, your phone displays Set As Which?, and lists the events for which you can set an alert. scroll to the event store the sound and set it as the event alert 10 S 11 SELECT (+) 140 To highlight the sound file indicator (p) indicator in the message open the Inbox Menu scroll to Store display a list of items you can store scroll to File Attachment display the file name view storage options scroll to Store Only or Set As Ring Tone select the option Selecting or Creating a Web Session Is this function applicable to T300p? DR Running the Mirco-Browser in the Background Is this function applicable to T300p? Setting Service Preferences Is this function applicable to T300p? Phone Themes AF Using Photos and Pictures You can send your photos to other wireless phone users or email addresses, assign photos to specific phonebook entries, and use them as wallpaper or screen saver images. News and Entertainment Is this function applicable to T300p? 141 Games and Applications DR Your phone contains Java games that you can play between calls. Each game includes online playing instructions. You phone may contain additional Java applications that add features and functionality to your phone. Find the Feature M > Games This entire sections needs to be verified because I don’t have Get It Now in the phones that I have. AF News and Entertainment Downloading an Application with the Micro-Browser Find the Feature M > Get it Now > Get it Now Shop Go to the page that contains the application, then: To scroll to the application view the application details download the application Press 1 S 2 SELECT (+) 3 DWNLOAD (+) Launching an Application 142 This entire sections needs to be verified because I don’t have Get It Now in the phones that I have. Note: M > Get it Now > application DR Find the Feature • If you receive an incoming call while using an application, your phone pauses the application, notifies you of the call, and prompts you to answer. When the call ends, the phone gives you the option to return to the application. Disabling or Removing an Application This entire sections needs to be verified because I don’t have Get It Now in the phones that I have. The memory capacity of your phone determines how many applications you can have installed at one time. To free up memory for a new application, you can temporarily disable an existing application, or permanently remove the existing application from your phone. News and Entertainment AF • If you receive an incoming call while downloading an application, your phone forwards the call to your voicemail. If you do not have voicemail, the caller receives a busy signal. When you disable an application, your phone removes the application from memory but retains the purchase information. You can restore the disabled application at a later time for no additional charge. 143 When you remove an application, your phone completely removes the application from the phone. To reinstall the application, you must download it and pay for it again as described on page 150. DR Find the Feature 2 S 3 SELECT (+) 4 DISABLE (+) or REMOVE (+) 5 YES (+) To view the list of applications installed on your phone scroll to the application you want view the application's memory usage information, and expiration information, if applicable temporarily disable the application AF News and Entertainment Press 1 OPTIONS (+) M > Get it Now > Get it Now Shop permanently remove the application from memory confirm your selection Your phone disables or removes the application Note: Airtime charges apply to remove an application subscription. Contact Verizon Wireless for more information. 144 Restoring a Disabled Application DR This entire sections needs to be verified because I don’t have Get It Now in the phones that I have. Find the Feature Press 1 OPTIONS (+) 4 RESTORE(+) or REMOVE (+) permanently remove the application from memory News and Entertainment 3 SELECT (+) To view the list of applications installed on your phone scroll to the application you want to restore view the application's memory usage information, and expiration information, if applicable restore the application AF 2 S M > Get it Now > Get it Now Shop Note: Airtime charges apply to restore an application. Contact Verizon Wireless for more information. 145 Viewing Get It Now Information and History DR This entire sections needs to be verified because I don’t have Get It Now in the phones that I have. To view the total amount of phone memory available for Get It Now applications, and the memory used for current installed applications: M > Get it Now > Get it Now Shop > Options > Information To view Get It Now version information, and a log of application activities: AF News and Entertainment Find the Feature Find the Feature M > Get it Now > Get it Now Shop > Options > View Log Your phone lists the date(s) on which application activities occurred. Highlight a date to view the action performed on that date. Your phone documents the following activities: • download and install application • disable application • restore application • remove application • end application subscription 146 Creating and Editing Ring Tones DR You can create and store custom ring tones on your phone. The tones appear in the list of available alerts. Creating a Tone M > Ring Styles > My Tones > [New Tone] Find the Feature Entering Notes store the notes select Name enter the name for the tone store the name store the tone keypad keys OK (+) CHANGE (+) keypad keys OK (+) DONE (+) News and Entertainment or To select Notes enter notes for the tone (see the following section) AF Press 1 CHANGE (+) 2 S Press S up or down to cycle through notes and select the note you want. 147 Press the keypad keys to set not length, enter rests, and enter or edit note information. If necessary, press a keypad key multiple times to cycle through its available options. DR Tip: Press M > Play All at any time to play the notes you have entered. Basic notes: c d e f g a b Sharp Notes: #c #d #f #g #a Each note must contain the following information, in the following sequence: octave, note, length, and length modifier (optional). Octave AF News and Entertainment Your phone identifies each note by octave (*0 through *8), note (a through g, with shart notes preceded by #), and note length (0 through 5). For example, a C# quarter note in octave 4 displays at *4#c2. Enter * before a number to identify it as an octave value. Octave information (*0 to *8) must come before the note. If you do not specify an octave, the note is played as an octave 4 note. Key Display Description enter * followed by a number (0 to 8) to set the octave Note: Octaves 3 through 5 cover the full range of notes currently available on your phone. The notes are duplicated in octaves 0-2 and 6-8. 148 Notes and Rests To make a note sharp or flat, enter the sharp or flat character (# or &) before the note. DR You can enter 1 or more rest characters (r) in the note sequence. Set rest length the same way you set note length. Length and Modifiers Set the length (0 to 5) after a note or rest. If you do not specify a length, a quarter note length (2) is added to the note. If needed, you can enter an optional length modifier (. or : or ;) after the length character. Display Description 1/2 note, as in *4c1 dotted note, as in *4c. which is 1 and 1/2 counts double dotted note, as in *1a: which is 1 and 3/4 counts 2/3 length note, as in *1a; which is 2/3 of a count A note B note C note 1/2 note, as in *4c2 AF Key News and Entertainment Note Table 149 Key Example AF News and Entertainment Description D note E note F note 1/8 note, as in *4c3 G note 1/16 note, as in *1c4 1/32 note, as in *4c5 sets octave six, as in *6 inserts a rest (you can add length modifiers, such as r1) sets octave seven, as in *7 sets octave eight, as in *8 whole note, as in *4c0 sets an octave when followed by 0-8, as in *4c for a C note in octave four sharp note, as in *4#c flat note, as in *4&d move cursor left or right DR Display To create a simple tone, enter notes by pressing S up and down, and enter rests by pressing 7. For example: 150 Press 1S DR 2S To Display scroll up to *4c, *4c then wait for the highlight to disappear scroll up to *4d *4c2*4d *4c2*4d2*4e2r *4c*4d*4er2*4c Editing a Tone You cannot edit the predefined ring tones included with your phone. To edit a ring tone that you created: Find the Feature News and Entertainment 6 M> Play All *4c2*4d2*4e AF 3S 47 5S The phone adds a 2 after each note, to indicate it is a half note. scroll up to *4e enter a rest scroll down to *4c play the tone M > Ring Styles > My Tones 151 To scroll to the tone open the tone details scroll to Name or Notes select the details to edit enter new text or notes DR Press 1 S 2 EDIT (+) 3 S 4 CHANGE (+) 5 S or Deleting a Tone You cannot delete the predefined ring tones included with your phone. To delete a ring tone that you created: Find the Feature Press 1 S 2 M 3 S 4 SELECT (+) 5 YES (+) M > Ring Styles > My Tones To scroll to the tone open the My Tones Menu scroll to Delete select Delete confirm the deletion 152 store the details AF News and Entertainment keypad keys 6 OK (+) Phone Features DR Menu Map Main Menu For example, the Radio feature (left) is available only when the optional FM Stereo Radio Headset accessory is plugged into your phone. Phone Features * This is the standard phone menu layout. Menu organization and feature names may vary on your phone. Not all features may be available for all users. AF • Phonebook • Recent Calls • Received Calls • Dialed Calls • Notepad • Call Times • Messages • Voicemail • Create Message • Inbox • Outbox • Quick Notes • Drafts • Browser Alerts • Radio * • Get It Now • Get It Now Shop • Browser • Settings • (see next page) • Ring Styles • Style • StyleDetail • My Tones • Picture Viewer • Shortcuts • Calculator • Datebook • Voice Record 153 • Ring Styles • Style • Style Detail • My Tones • Phone Status • My Tel. Number • Active Line • Battery Meter • Other Information • Browser Setup • Connection • Incoming Call • In-Call Setup • In-Call Timer • Answer Options • Security • Phone Lock • Lock Application • Restrict Calls • New Passwords • Location DR • Other Settings • Personalize • Main Menu • Keys • Greeting • Screen Saver • Banner • Initial Setup • Time and Date • SpeakerPhone • Auto PIN Dial • Auto Redial • Backlight • Status Light • Zoom • TTY Setup • Scroll • Animation • Language • Contrast • DTMF • Master Reset • Master Clear • Network • Current Network • Analog Only • Set Mode • Srvc Status • Service Tone • Call Drop Tone • Car Settings • Auto Answer • Auto Hands-Free • Power-Off Delay • Charger Time • Headset • Auto Answer AF Phone Features Settings Menu 154 Feature Quick Reference Feature Description DR We’ll get the features and descriptions in afte we narrow down the basic ones. Phone Features AF 155 Troubleshooting Troubleshooting Question Is your phone set up correctly? Is your battery charged? Do you see 9 in the display? Answer Press M #. If you do not see your phone number, contact Verizon Wireless. The battery level indicator should have at least one segment showing (7). If it does not, recharge your battery, see page 18. The signal strength indicator should have at least one segment showing (1). If it does not, move to an area with a stronger signal to use your phone. While on a call, press the upper volume button on the side of your phone. AF Does the handset have a signal? Do you see 0 in the display? Is the earpiece volume too low? 156 DR Check these questions first if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada). Question Is the other party unable to hear you? Answer Make sure that your phone is not muted. Press UNMUTE (+) if necessary to unmute the phone. AF The following refer to Push to Talk specific problems: Troubleshooting DR Has the phone been damaged, dropped, or gotten wet? Was a nonMotorola battery or battery charger used? Also, make sure that your phone's microphone is not blocked by its carrying case or a sticker. Dropping your phone, getting it wet, or using a non-Motorola battery or battery charger can damage the phone. The phone's limited warranty does not cover liquid damage or damage caused from using non-Motorola accessories. 157 Do you seem to miss more phone calls than you used to? Is part of your message lost while you are on a Push to Talk call? Be sure to wait for the OK to Talk tone before talking. AF Troubleshooting Answer The Push to Talk feature allows you to stay connected constantly, so the phone requires frequent interaction with the network. Therefore, your phone uses more battery power compared to nonPush to Talk phones. When you are on an active Push to Talk call, your incoming calls are automatically forwarded to voicemail. DR Question Does your battery life seems shorter than for normal phone calls? Be sure Talking to... displays before talking. Be sure to keep holding down I while you talk. 158 Answer When U displays, your phone is connected to the Push to Talk server. When 1X displays, your phone is not connected to the server. DR Question The 1X on the screen sometimes changes from U to 1X. What does it mean? Wait a few minutes for your phone to reconnect to the Push to Talk server. Troubleshooting AF Turn off the phone, then back on again to reconnect immediately. How come I can Is U displayed on the screen? not access and You must be in the 1X coverage view my PTT area to access and view your PTT Contacts list. Contacts list. How come I do If you miss an Alert call, you are notified. not receive all missed call If you miss a Barge call, you are notices. not notified. How come I can Make sure your phone is not locked, see page 174. not enter a Push to Talk number from the keypad. 159 Problem My phone was stolen. To whom should I report this? I forgot my password. I pressed the power key, but nothing happened. Be sure to press and hold P (the power key) until the display appears and you hear an alert. This could take several seconds. If nothing happens, check that a charged battery is installed, see page 17. Enter the factory-preset unlock code (1234), or the last four digits of your phone number. If this fails, call your service provider (or the company that sends you your monthly wireless service bill). The application you want is locked. If you do not know the unlock code, see page 173. AF The display says: Enter Unlock Code. How do I unlock my phone? My phone asks for an unlock code when I try to open a feature. 160 Solution Report a stolen phone to the police and to your service provider (or the company that sends you your monthly wireless service bill). See page 174. DR Troubleshooting The following refer to specific problems: Problem My phone does not ring. Solution If you see a or W in the display, then the ringer is turned off, see page 128. DR Troubleshooting Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the display says Ready before making a call. AF My phone rings even though I selected the Silent (or Vibrate) ring style. I tried to place a call and heard an alternating high/low tone. Also, the ringer may be set to Silent even though your phone is set to an audible ring style. See page 128. The ringer may be set to play a tone even though your phone is set to a silent ring style, see page 128. 161 Problem I cannot send/ receive calls. DR Solution Make sure that you have a phone signal (see the “Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls only when the 0 (no signal) indicator displays.” on page 23). Avoid electrical or radio interference, and obstructions such as bridges, parking garages, or tall buildings. you know the unlock code, you can change this setting in the security menu ( M > Settings > Security). Make sure that your antenna is not bent or damaged. AF Troubleshooting Your phone also may have the Restrict Calls feature turned on. If My phone has poor reception and drops calls. Also, make sure you have a phone signal (see the “Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls only when the 0 (no signal) indicator displays.” on page 23). Stay clear of any obstructions such as bridges, parking garages, or tall buildings. 162 Problem I cannot hear others on my phone. Solution While on a call, press the upper volume key. The display should show the volume increasing. DR I cannot open my message inbox. How do I see the calls I sent or received? Also, make sure that your phone's earpiece is not blocked by its carrying case. Before you can use text messages, you must set up the message inbox, see page 116. To see the most recent calls you dialed or received: AF My phone will not send voicemail commands, passwords, or other codes. Your phone sends commands and passwords as DTMF tones. You can set your phone's DTMF tones to be Long, Short, or Off. If you have trouble sending numbers, try changing the DTMF setting. 1 1 From the idle display, press: Troubleshooting M > Recent Calls > Received Calls or Dialed Calls M > Settings > Other Settings > Initial Setup > DTMF 2 2 Press S to scroll to Long or Short (some analog networks may not recognize short tones). 3 3Press SELECT (+) to select it. 163 You can also use the Backlight feature to change the length of time that the display backlight stays on. See page 83. Your battery's performance is affected by charge time, feature use, temperature changes, backlight use, and other factors. For tips on extending your battery life, see page 28. AF My battery didn't last as long as I expected. What can I do to extend battery life I am unable to record a voice note, voice name, or voice shortcut. Try moving to a quieter location to make your voice recording. Hold the phone about four inches (10 centimeters) from your mouth, and speak directly into the phone in a normal tone of voice. Your phone must be set to a TTY mode for the phone to detect your TTY device. See page 160. My TTY device doesn't work with my phone. 164 Solution Use the Contrast feature to change the level of contrast in your display. See page 84. DR Troubleshooting Problem My phone's display is too dark. Solution The beep indicates that you are set up correctly. If you did not hear a beep, make sure that both ends of the data cable are connected— the smaller end to your phone and the larger end to your computer. Also, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, to automatically activate the port. You must be in an area with digital coverage. Check your phone's display for the digital signal indicator (E). AF My phone beeped when I attached the data cable, but my data and fax Some wireless networks may not applications support data or fax transmission. don't work. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case. Troubleshooting DR Problem I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go? Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information. 165 The rate of data transfer between your phone and the network is displayed on your phone and can be up to 153 kbps. Try pressing O on your phone. Or try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer, as these alternative methods may disrupt the application on your computer. AF Troubleshooting Solution 19200 Kbps is the data transfer rate of the connection between your computer and the phone. DR Problem When sending data with the data cable, why does the computer show a connection rate of 19200 Kbps? I can't end my data call by closing the application on my computer. What can I do? 166 AF I launched the micro-browser but the display says: Data Server Unavailable. Troubleshooting Solution You may be in an area without service. If you have wireless service, look in the display for the digital signal indicator (E). If you do not see the indicator, you may be in an area that has only analog service or no service at all. If you see the digital signal indicator, you may be connected to a digital network that does not support Internet access. Try again in a few minutes. The servers may be temporarily busy. DR Problem I launched the micro-browser but the display says: Service Not Available. 167 Specific Absorption Rate Data Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. AF Troubleshooting DR The model wireless phone meets the government's requirements for exposure to radio waves. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR 168 value for this model phone when tested for use at the ear is 1.52 W/kg, and when worn on the body, as described in this user guide, is 0.77 W/ kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2 DR While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: AF or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca 1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. Troubleshooting http://phonefacts.net 169 DR The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile Phones Why the concern? Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not demonstrate any adverse health effects associated with the use of mobile phones. AF Troubleshooting FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known—and what remains unknown—about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions. What kinds of phones are in question? Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones 170 DR are of concern because of the short distance between the phone's antenna—the primary source of the RF—and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned. How much evidence is there that hand-held mobile phones might be harmful? Troubleshooting AF Briefly, there is not enough evidence to know for sure, either way; however, research efforts are on-going. The existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancercausing chemicals, and other studies exposed the animals to the RF virtually continuously—up to 22 hours per day. For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study: 171 When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.1 AF Troubleshooting DR 1 In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years. 2 Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells 172 AF FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations. Troubleshooting DR called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conflicting. Thus, follow-up research is necessary.2 Two other studies of interest have been reported recently in the literature: 1 Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only 173 change noted among more than 20 variables compared.3 DR 2 In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used. In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones. AF Troubleshooting Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant.4 What is known about cases of human cancer that have been reported in users of handheld mobile phones? Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it 174 DR would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information. What is FDA's role concerning the safety of mobile phones? Troubleshooting AF Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry: • support needed research into possible biological effects of RF of the type emitted by mobile phones • design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function • cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health 175 At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are: DR • National Institute for Occupational Safety and Health • Environmental Protection Agency • Federal Communications Commission • Occupational Health and Safety Administration • National Telecommunications and Information Administration In the absence of conclusive information about any possible risk, what can concerned individuals do? AF Troubleshooting The National Institutes of Health also participates in this group. If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the handheld models for shorter conversations or for situations when other types of phones are not available. People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to: • a mobile phone in which the antenna is located outside the vehicle 176 • a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package DR • a headset with a remote antenna to a mobile phone carried at the waist Again, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk. Where can I find additional information? For additional information, see the following Web sites: http://www.fcc.gov/oet/rfsafety World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection (select Qs & As): http:// www.who.int/emf Troubleshooting AF Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”): United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health: http://www.fda.gov/cdrh/consumer/ 1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California. 2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, 177 AF Troubleshooting DR Washington, D.C.; and personal communication, unpublished results. 3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999. 4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999. 178 Motorola Limited Warranty for the United States and Canada AF Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorolabranded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty: Troubleshooting DR What Does this Warranty Cover? 179 Length of Coverage One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. AF Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. 180 Products Covered Products and Accessories as defined above, unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer and Professional TwoWay Radio Accessories. Products and Accessories that are Repaired or Replaced. DR Troubleshooting Products and Accessories The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. AF Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Troubleshooting DR Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service 181 or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage. DR Products Length of Coverage Covered Software. Applies Ninety (90) days from the date of only to physical purchase. defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Exclusions AF Troubleshooting Software Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty. Who is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent 182 DR reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service. How to Obtain Warranty Service or Other Information? USA Phones 1-800-331-6456 Two-Way Radios 1-800-353-2729 Troubleshooting AF Pagers 1-800-548-9954 Canada All Products 1-800-461-4575 TTY 1-888-390-6456 For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE 183 Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. AF Troubleshooting DR REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted. 184 Product Registration Online Product Registration: http://www.motorola.com/ warranty DR Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Thank you for choosing a Motorola product. AF Troubleshooting Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. 185 Export Law Assurances AF Troubleshooting DR This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. 186 RF Energy Interference AF Troubleshooting DR This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 187 DR Wireless Phone Safety Tips Your Motorola wireless telephone gives you the powerful ability to communicate by voice—almost anywhere, anytime, wherever wireless phone service is available and safe conditions allow. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold. AF Troubleshooting “Safety is your most important call!” When driving a car, driving is your first responsibility. If you find it necessary to use your wireless phone while behind the wheel of a car, practice good common sense and remember the following tips: 1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road. 2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original™ hands-free accessories available today. 188 DR 3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you. 4 Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. AF 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few numbers, check the road and your mirrors, then continue. Troubleshooting 5 If you receive an incoming call at an inconvenient time do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely. 7 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations which have the potential to divert your attention away from the road. 8 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.* 9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in 189 progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.* DR 10 Call roadside assistance or a special nonemergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.* Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. AF Troubleshooting * Wherever wireless phone service is available. For more information, please call 1888-901-SAFE or visit the CTIA Web site at www.wow-com.com™ 190
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