Motorola Mobility T56GP1 ic902, CDMA, iDEN, MOTOtalk, BT User Manual

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USERS MANUAL 1

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Date Submitted2007-02-21 00:00:00
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BETA DRAFT
Phone User Guide
Sprint® PowerSourceTM Phone
ic902 by Motorola®
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”
logo, the NEXTEL name and logo, and other trademarks are trademarks
of Sprint Nextel.
Printed in the U.S.A.
@NNTN7130BETA@
NNTN7130BETA
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
© Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. All other product or service names are
the property of their respective owners.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
BETA DRAFT
Manual number: NNTN7130BETA
Software Version: To be added when published
USR Version: To be added when published
CP Version: To be added when published
Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your ic902 by Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Finding Your Phone Number and
Walkie-Talkie Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
BETA DRAFT
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 37
2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 38
Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 40
Making and Answering Walkie-Talkie Calls . . . . . . . . . . . . . . . . . 49
Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 58
Making and Answering Direct Talk Calls . . . . . . . . . . . . . . . . . . . . 61
Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 72
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 94
Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . 107
2D. Controlling Your Roaming Experience . . . . . . . . . . . . 109
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 112
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . 115
BETA DRAFT
Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 122
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 137
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
2G. Using the Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . 146
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Using the Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the Stop Watch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using the Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using the Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Using the Unit Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Using the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 162
Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 163
Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . 177
Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 178
Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . 185
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
BETA DRAFT
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . . 207
Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 208
Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 209
Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .221
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 222
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Section 4: Safety and Warranty Information . . . . . . .237
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 238
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Using Your Phone with a Hearing Aid . . . . . . . . . . . . . . . . . . . . . . 248
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Information From the World Health Organization . . . . . . . . . . 253
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
BETA DRAFT
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . 260
Motorola Limited Warranty
for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Welcome to Sprint
Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, just about whenever you
want.
You can make both wireless phone calls on the Nationwide
Sprint PCS Network and Nextel Walkie-Talkie calls on the
Nextel National Network from the same phone, simplifying
your calling experience while expanding the number of
persons you can connect to. This combination gives you more
of what you need to do more of what you want.
Welcome to a future full of possibility. Welcome to Sprint.
Welcome and thank you for choosing Sprint.
BETA DRAFT
Introduction
This Phone Guide introduces you to Sprint service and the
features of your new phone. It’s divided into four sections:
⽧
Section 1: Getting Started
⽧
Section 2: Using Your Phone
⽧
Section 3: Service Features
⽧
Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
BETA DRAFT
Phone
Guide
Note:
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to access the most
recent version of the phone guide.
WARNING Please refer to the Important Safety Information section
on page 238 to learn about information that helps you
safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
ii
Want to keep track of
your minutes?
It’s easy to check right
from your phone!
Dial
You’ll hear a summary of your service plan minutes and
the minutes remaining in your current billing cycle, along
with your phone’s individual usage if you’re on a shared
plan. You’ll also hear a summary of your account balance
and your most recent payment information.
BETA DRAFT
Use Your Phone’s Web Browser
From the Sprint PCS Vision Home Page, select My Account
(Option 0). You’ll see many helpful categories including
Payment Due, Current Usage, and Plan Overview. Select a
topic to display the latest information.
Note
Reported minutes and balances are estimates only. Please
consult your Sprint PCS Invoice for actual minutes used.
iii
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus” on page 28.
MISSED ALERTS
CALL HISTORY
CONTACTS
1: VIEW ALL
2: ADD NEW
1: Contact
4: Distribution List
2: Walkie-Talkie Group
5: Category
3: Talkgroup
3: FILTER BY
BETA DRAFT
4: SPEED DIAL #S
5: MY BUSINESS CARD
6: SERVICES
1: Customer Solutions
4: Sprint Operator
2: Account Info
5: Voice Command
3: Dir. Assistance
2: Family
3: Friends
2: Copy to SIM
3: Manage SIM
7: MANAGE CATEGORIES
1: General
4: Work
8: MEMORY STATUS
9: SIM MANAGER
1: Copy to Contacts
4: Help
7: WIRELESS BACKUP
iv
1: Subscribe
2: Alert: OFF/ON
3: Learn More
MESSAGING
1: SEND MESSAGE
1: Text Message
2: Picture Mail
3: Voice SMS
2: Outbox
5: Preset Messages
3: Sent Folder
6: Send Message
2: Sent Mail
5: Send Message
3: Saved Mail
2: Outbox
3: Send Message
2: AOL
5: Other
3: MSN
2: TEXT MESSAGING
1: Inbox
4: Drafts Folder
3: PICTURE MAIL
1: Inbox
4: Pending Message
4: PREMIUM MSGS
1: Send Message
5: VOICE SMS
1: Inbox
6: IM & EMAIL
1: PCS Mail
4: Yahoo!
7: CHAT & DATING
BETA DRAFT
6: VOICEMAIL
1: Call Voicemail
2: Details
3: Clear Icon
2: Voice SMS
3: Picture Mail
7: SETTINGS
1: Text Messaging
4: Notification
WALKIE-TALKIE
1: WLK-TLK CONTACTS
2: DIRECT TALK
ON DEMAND
PICTURES
1: CAMERA
2: CAMCORDER
3: PICTURE MAIL
1: Inbox
4: Pending Message
2: Sent Mail
5: Send Message
3: Saved Mail
2: Memory Card
3. Online Album
3: MY ALBUM
1: In Phone
4: PRINT
6: ACCOUNT INFORMATION
7: MEMORY MANAGER
8: SETTINGS
1: Storage Location
2: Status Bar Display
3: Erase Media after Upload
MY CONTENT
1: GAMES
BETA DRAFT
1: Get New
2: My Content Manager
2: THEMES
1: Get New
2: My Content Manager
3: RINGERS
1: Get New
2: My Content Manage
3: SCREEN SAVERS
1: Get New
2: My Content Manager
4: APPLICATIONS
1: Get New
2: My Content Manager
5: IM & EMAIL
1: Get New
6: CALL TONES
MUSIC
vi
2: My Content Manager
MEDIA PLAYER
1: CHANNEL LISTING
2: EXTERNAL MEMORY
WEB
SETTINGS/TOOLS
1: SETTINGS
1: Sounds
1: Ringer Type
1: Ringer
4: Alarm
2: Messages
5: Call Alert
3: Calendar
6: Roam Ringer
2: Messages
5: Advanced
3: Alarm
6: Reset Volumes
2: Minute Beep
3: Call Lost
2: Volume
1: Ringer
4: Key Beep
3: Indicator
1: Service
4: Connect
BETA DRAFT
4: Key Tone Length
2: Display
1: Screensaver
1: My Pictures
2: Take New Picture
2: Themes
3: Foregrounds
1: Clock
2: Navigation Key Display 3: Greeting Banner
4: Light Control
1:Screen Backlight Control
3: Walkie Talkie Key
4: Status Light
2: Keypad Light Sensor
5: Logo Flash
5: Menu Style
6: Assign Keys
1: Up
4: Right
2: Down
5: Walkie Talkie
3: Left
2: Date Format
3: Set Date and Time
7: Times and Date
1: Time Format
vii
8: Incoming Calls
1: Call with ID
2: Call without ID
3: Walkie Talkie
1: One Touch Walkie Talkie
3: Talkgroup Area
2: Group Silent
4: Slide Keygraud
1: Auto Side Keyguard
5: Data
1: Data
2: Net Guard
3: Data Profile
2: Call Guard
3: Data Roam Guard
2: Answer Options
5: Speed Dial
3: Auto Answer
6: Roaming
1: Set Mode
7: Location
8: Others
1: Airplane Mode
2: Call Setup
1: Abbreviated Dial
4: Auto Redial
3: Connection
1: Bluetooth Settings
2: USB Settings
BETA DRAFT
4: Language
5: Headset Mode
6: Phone Book Match
7: Text Input
1: Personal Dictionary
2: Word Completion
3: Auto Space
2: Settings
3: Contacts
2: Alert: ON/OFF
3: Learn More
8: TTY
9: Voice Guide
1: Main Menu
4: Digits
10: Wireless Backup
1: Subscribe
9: Phone Info
1: My Phone Numbers 2: Icon Glossary
4: Advanced
5: Phone Software
8: Security
1: Lock Phone
viii
3: Version
2: Lock Code
3: SIM PIN
4: SIM PIN Code
5: Special Numbers
1: Special Number 1
2: Special Number 2
3: Special Number 3
6: Limit Use
1: Contacts
2: Data
3: Pictures
4: Restrict Outgoing Calls 5: Restrict Incoming Calls 6: Restrict Walkie Talkie
7: Manage Applications
1: Contacts
4: Pictures
2: My Content
5: Messages
3: Voice Records
8: Reset Settings
1: Browser
4: All Settings
2: Favorites
3: Personal Dictionary
5: Walkie Talkie Services 6: Phone Settings
9: External Memory
2: TOOLS
1: Bluetooth
1: Trusted Devices
1: [Add New]
2: Find Me
2: Calendar
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3: Alarm Clock
1: Add New Alarm
4: Calculator
5: Tip Calculator
6: World Clock
1: Set Mode
2: Call Guard
3: Data Roam Guard
7: Stop Watch
8: Currency Converter
9: Unit Converter
1: Area
4: Length
7: Speed
2: Energy
5: Mass
8: Temperature
3: Force
6: Power
9: Volumes
10: Notepad
1: Add New Note
ix
11: Voice Records
12: File Manager
1: Pictures
1: In Phone
2: External Memory
2: Sounds
1: In Phone
2: External Memory
3: External Memory
1: DCIM
2: Media
4: Memory Usage
13: SIM Manager
1: Copy to Contacts
4: Help
2: Copy to SIM
3: Manage SIM
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Section 1
Getting Started
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Section 1A
Setting Up Service
In This Section
⽧
Getting Started
⽧
Setting Up Your Voicemail
⽧
Account Passwords
⽧
Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your wireless service.
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Section 1A: Setting Up Service
Setting Up Service
Getting Started
Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably
ready to use. If you received your phone in the mail, it
probably has been activated; all you need to do is unlock it. If
your phone is not activated, please call Sprint Customer
Service at 1-888-211-4PCS (4727).
Tip:
You must be in an area covered by the Nationwide Sprint PCS
Network and the Nextel National Network when you first
power up and unlock your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold e to turn the phone on.
2. Press Unlock (right softkey).
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Note:
To select a softkey, press the button directly below the text
appearing on the bottom left and right of your display screen.
Softkey actions change according to screen.
3. Enter your four-digit lock code.
Tip:
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number. If
neither of these works, call Sprint Customer Service.
When you power up your phone the first time, it performs a
series of security checks. For example, it verifies the phone is
Sprint-approved and the correct SIM card is installed. If you
don’t pass the security checks, your phone displays messages
and screen prompts showing what to do next. If you still
encounter security messages, call Sprint Customer Service.
Section 1A: Setting Up Service
Setting Up Your Voicemail
Unanswered phone calls are automatically transferred to
your voicemail, even if your phone is in use or turned off.
Therefore, you may want to set up your voicemail and
personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
䡲
䡲
䡲
䡲
Create your passcode.
Record your name announcement.
Record your greeting.
Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding 1, bypassing the
need for you to enter your passcode).
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Note:
Voicemail Passcode
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends that you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 223.
Section 1A: Setting Up Service
Setting Up Service
Account Passwords
As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your data services account. To ensure that no one else has
access to your information, you need to create passwords to
protect your privacy.
Account Password
If you are the account owner, you have an account password
to sign on to www.sprint.com and to use when calling Sprint
Customer Service. Your default account password is the last
four digits of your Social Security number or the password
you selected when you purchased your phone. If you are not
the account owner (if someone else receives the invoice for
your Sprint service), you can get a sub-account password at
www.sprint.com .
Voicemail Password
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You create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 4 for more information on your voicemail password.
Data Services Password
With your ic902 by Motorola®, you may elect to set up a data
services password. This optional password may be used to
authorize purchase of Premium Services content and to
protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS (4727).
Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used (depending on your
service plan).
䢇 View and pay your bill.
䢇 Enroll for online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest phones.
䢇 View other service plans and options available.
䢇 Learn more about data services and other great products
like games, ringers, screen savers, and more.
Reaching Sprint Customer Service
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You can reach Sprint Customer Service many different ways:
䢇 Dial * 2 t on your phone.
䢇 Sign on to your account at www.sprint.com .
䢇 Call us toll-free at 1-888-211-4PCS (4727).
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your account. This information
includes balance due, payment received, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.
To access automated invoicing information:
䊳
Press * 4 t.
Section 1A: Setting Up Service
Setting Up Service
Note:
This service may not be available in all Affiliate areas.
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or show times; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you are billed
for airtime.
To call Sprint 411:
䊳
Press 4 1 1 t.
Operator Services
Operator Services provides assistance when placing collect
calls or when placing calls billed to a local telephone calling
card or to a third party.
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To access Operator Services:
䊳
Press 0 t.
For more information or to see the latest products and
services, visit us online at www.sprint.com .
Section 1A: Setting Up Service
Sec tion 1B
Your Phone: The Basics
In This Section
⽧
Your ic902 by Motorola
⽧
Getting Started With Your Phone
⽧
Finding Your Phone Number and Walkie-Talkie Number
⽧
Basic Phone Features
⽧
Accessories
⽧
Entering Text
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Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section gives you an
overview of your phone, describes its basic features, shows
you how to power it on and off, change your battery, and
insert your SIM card.
Section 1B: Your Phone: The Basics
Phone Basics
Your ic902 by Motorola
Front View of Your Phone
5. Smart Key
1. Speaker Key
6. Retractable
Antenna
7. Status Light
8. Camera
2. Volume
Controls
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9. External
Display
3. Walkie-Talkie
Button
4. Audio
Connector
10. USB
Connector
Section 1B: Your Phone: The Basics
Inside View of Your Phone
11. Earpiece
16. Display
Screen
12. Softkeys
17. Keypad
Sensor
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13. CAMERA Key
14. TALK
Key
18. BACK Key
19. END /
Power Key
20. OK Key
21. Navigation
Keys
15. Microphone
10
Section 1B: Your Phone: The Basics
Phone Basics
Key Functions
1. Speaker Key turns the speakerphone on and off during
phone calls and Walkie-Talkie calls. You can also use it to
answer phone calls in speaker mode.
2. Volume Keys allow you to adjust the ringer volume in
standby mode or adjust the voice volume during a call.
You can use the Volume keys to scroll up or down the
different menu options. To mute the ringer during an
incoming call, press the volume key up or down.
3. Walkie-Talkie Button allows you to use your phone as a
long-range, digital Walkie-Talkie.
4. Audio Connector allows you to plug in an optional
headset for convenient, hands-free conversations. Your
Walkie-Talkie headset can only use this connector.
Note:
The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain areas.
Always obey the laws and regulations on the use of these
products.
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5. Smart Key ends a phone call or Walkie-Talkie call,
forwards an incoming call to voicemail, and dismisses a
Call Alert.
Smart Key anticipates the next action you are likely to
perform. For example, when you highlight a menu item,
you can press the Smart Key to select it. You can also use
the Smart Key to make and end calls, or navigate
menus. Experiment with your Smart Key to see all it can do.
Note:
In standby mode, the Smart Key activates Voice Recognition.
Section 1B: Your Phone: The Basics
11
6. Retractable Antenna can be extended to optimize your
phone’s performance during phone calls, Walkie-Talkie
calls, and data sessions.
7. Status Light does the following:
䡲
䡲
䡲
䡲
䡲
Flashes green to indicate you have both phone and
Walkie-Talkie service or your battery is charging.
Flashes orange to indicate you have either phone or
Walkie-Talkie service.
Flashes red to indicate you do not have service or
your battery is low.
Flashes red and green to indicate you have an
incoming call.
Flashes orange and green to indicate you have
received a message or Call Alert, or that an alarm
has expired.
8. Camera allows you to take sharp, high-resolution digital
pictures.
9. External Display Screen provides all the information you
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need to operate your phone, such as incoming call
notification, Contacts, date and time, signal coverage,
battery strength, and much more when your flip is
closed.
10. Accessory USB Connector allows you to attach the battery
charger or other accessories to your phone.
11. Earpiece lets you hear the caller and automated phone
prompts.
12. Softkeys let you select softkey actions or menu items
appearing on the bottom left and right of the display
screen.
13. Camera Key activates your phone’s camera mode and
allows you to take sharp, high-resolution digital
pictures.
12
Section 1B: Your Phone: The Basics
14. TALK Key allows you to place or receive phone calls,
Phone Basics
answer Call Waiting, and use Three-Way Calling.
15. Microphone allows the other caller to hear you clearly
when you are speaking to them.
16. Display Screen provides all the information you need to
operate your phone, such as incoming call notification,
Contacts, date and time, signal coverage, battery
strength, and much more.
17. Keypad Sensor detects ambient light. If Keypad Sensor is
enabled, your phone measures the available light and
determines if the keypad backlight needs to be turned
on.
18. BACK deletes characters from the display screen in text
entry mode. When in a menu, press b to return to the
previous menu. This key also allows you to return to the
previous screen during a data session.
19. Power / End ends a call. Press and hold e for two
seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press e to enter silent mode and mute the ringer.
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20. Menu /OK selects the highlighted choice when
navigating through a menu. From standby mode,
pressing O takes you to the main menu.
21. Navigation Keys scroll through the phone’s menu options
and act as shortcut keys from standby mode. To assign
shortcuts to the navigation keys, see “Shortcuts” on
page 89.
Section 1B: Your Phone: The Basics
13
Antenna
To optimize your phone’s performance, extend the antenna
during phone calls, Walkie-Talkie calls, and data sessions.
To extend the antenna, pull gently on the rounded tip until
the antenna is fully extended and clicks into position. When
finished with a call, retract the antenna by pushing gently on
the rounded tip until the antenna clicks into place.
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14
Section 1B: Your Phone: The Basics
Phone Basics
Getting Started With Your Phone
To start using your ic902 by Motorola phone:
䢇 Make sure your SIM card is in place.
䢇 Charge the battery.
䢇 Turn on your phone.
After you’ve completed these items, you are ready to begin
using your new phone.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a small card
with gold foil lodged within a larger card. This card is included
in the shrink-wrap package that also contains the phone user
guide and other documentation.
If no SIM card came with your phone another, contact Sprint
Customer Service at 1-888-211-4PCS (4727).
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IMPORTANT
You may want to use an existing Nextel SIM card
instead of the one provided with this phone.
If your existing NEXTEL SIM card is black or yellow,
you can transfer Contacts entries stored in the SIM
card to your phone. See “Copying Contacts Entries –
SIM Card to Phone” on page 143 for an explanation
of how to do this.
After you begin using your phone with a SIM card, you cannot
switch to a different SIM card with this phone. If you need to
change SIM cards, contact Sprint Customer Service.
Section 1B: Your Phone: The Basics
15
Inserting Your SIM Card
To insert your SIM card:
1. Detach the SIM card from the larger card in which it is
lodged.
2. With your phone powered off, remove the battery door
and battery. See “Removing the Battery” on page 20.
3. With your fingers, carefully slide the SIM card in under
the edge, and press it gently in place.
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Important:
16
Do not touch the gold-colored areas of your SIM card.
Section 1B: Your Phone: The Basics
Important:
Phone Basics
Removing Your SIM Card
To avoid losing information stored in your SIM card, do
not remove it from your phone unless absolutely
necessary.
To remove your SIM card:
1. With your phone powered off, remove the battery door
and battery. See “Removing the Battery” on page 20.
2. With your fingernail, carefully slide the SIM card out
from under the edge.
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Note:
Protect your SIM card as you would any delicate object. Store
it carefully.
Section 1B: Your Phone: The Basics
17
Using Your Phone’s Battery and Charger
WARNING Use only Sprint-approved or Motorola-approved batteries
and chargers with your phone. The failure to use a Sprintapproved or Motorola-approved battery and charger may
increase the risk that your phone overheats, catches fire,
or explodes, resulting in serious bodily injury, death, or
property damage.
Sprint-approved and Motorola-approved batteries and
accessories can be found at Sprint Stores, through Motorola,
or by calling 1-888-211-4PCS (4727) to order. They’re also
available at www.sprint.com – just click the Accessories link.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It
allows you to recharge your battery before it is fully drained.
The battery provides X.X hours of continuous talk time.
When the battery reaches 5% of its capacity, your phone
makes a sound and displays a message. When there are
approximately two minutes of talk time left, the phone
sounds an audible alert and then powers down.
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Note:
Long light settings, searching for service, vibrate mode,
browser use, and other variables may affect battery life.
Tip:
Be sure to watch your phone’s battery level indicator and
charge the battery before it runs out of power.
You can purchase a larger battery with a longer battery life, if
needed.
18
Section 1B: Your Phone: The Basics
Phone Basics
Installing the Battery
To install your battery:
1. Make sure the phone is powered off.
2. Slide the release button back until it releases the
battery door.
3. Allow the battery door to pop up, and remove it from
the back of your phone.
4. Insert the top of the battery into the battery area. Be
sure the gold-colored areas on the battery and on the
phone are touching.
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5. Press the battery down to secure it.
6. Replace the battery door and press it gently until you
hear a click.
Section 1B: Your Phone: The Basics
19
Removing the Battery
WARNING Do not handle a damaged or leaking Li-Ion battery as you
can be burned.
To remove your battery:
1. Make sure the phone is powered off.
2. Slide the release button back until the battery door
unlatches.
3. Allow the battery door to pop up, and remove it from
the back of your phone.
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4. Remove the battery by lifting it out from the side.
20
Section 1B: Your Phone: The Basics
Phone Basics
Charging the Battery
Your phone’s Li-Ion battery is rechargeable and should be
charged as soon as possible so you can begin using your
phone.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off, and you lose all the information you were just
working on.
For a quick check of your phone’s battery level, glance at the
battery charge indicator located on your display screen. If the
battery charge is getting too low, the phone makes a sound
and displays a message.
Always use a Sprint-approved or Motorola-approved charger
or vehicle power adapter to charge your battery.
Using the Charger
To use the charger provided with your phone:
1. Plug the charger into an electrical outlet.
2. Pull and rotate the connector cover.
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3. Plug the other end of the charger into the accessory
connector.
Section 1B: Your Phone: The Basics
21
Your display screen lets you know the battery is charging.
Both the battery icon
and a text message show the
charging status.
Tip:
You can also charge your phone using a Motorola-approved
USB cable and a computer that supports charging through its
USB port. You can only use a Motorola-approved USB cable.
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Battery Use and Maintenance
䢇
䢇
䢇
22
Sprint-approved Li-Ion chargers provide optimum
performance. Other chargers may not charge the Li-Ion
battery, only partially charge it, or may yield a reduced
number of lifetime charge cycles
Extreme temperatures degrade battery performance. Do
not store the battery where temperatures exceed 140°F
(60°C) or fall below -4°F (-20°C).
Li-Ion batteries have a self-discharge rate and, without
use, lose about 1% of their charge per day.
Section 1B: Your Phone: The Basics
Phone Basics
Turning Your Phone On and Off
To turn your phone on:
1. Open the phone.
2. Press and hold e for approximately two seconds.
As your phone connects to the network, you see a connecting
message. Your phone may require you to enter identifying
information to use it or to access specific features. See
“Setting Your Phone’s Security” on page 94 for more
information.
To turn your phone off:
1. Open the phone.
2. Press and hold e.
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Section 1B: Your Phone: The Basics
23
Finding Your Phone Number and
Walkie-Talkie Number
My Business Card lets you view your phone number, WalkieTalkie number, and other information.
To view information about your phone:
1. Press O > Contacts > My Business Card.
2. Scroll to see your information:
䡲
䡲
Mobile lists your phone number.
Walkie-Talkie lists your Walkie-Talkie number.
Press Options (right softkey) and select Edit. You can now
enter your name, home and work numbers, and email, if you
want. See “Entering Text” on page 32 for more instructions
on how to do this.
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24
Section 1B: Your Phone: The Basics
Phone Basics
Basic Phone Features
Congratulations on purchasing your new ic902 by Motorola.
Your phone is lightweight, durable, and easy-to-use. It offers
many significant features and service options.
The following list previews some of those features and
provides page numbers where you can find out more:
䢇 Dual-mode capability allows you to make both Nextel
Walkie-Talkie calls on the Nextel National Network
and traditional wireless phone calls on the Nationwide
Sprint PCS Network. Walkie-Talkie calls include WalkieTalkie, Group Walkie-Talkie, Talkgroup, and Direct TalkSM
calls (page 39).
䢇 Walkie-Talkie button lights up whenever you receive a
Walkie-Talkie call (page 51).
䢇 SMS Text Messaging (page 229) and SMS Voice Messaging
(page 231), provide quick and convenient messaging
capabilities.
䢇 The Contacts list allows you to store up to XXX entries
(page 126). Contacts stores Walkie-Talkie numbers, phone
numbers, and other information in an easy-to-use,
integrated format.
䢇 The a Calendar and many other built-in tools to help you
manage your busy lifestyle (page 146).
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services (page 81).
䢇 Word English Text Input lets you quickly type messages
with one key press per letter (page 33).
䢇 Sprint Voice Command lets you dial phone numbers by
saying a name or the digits of a phone number .
䢇 Voice Records allows you to make recordings right on your
phone (page 173).
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Section 1B: Your Phone: The Basics
25
䢇
䢇
䢇
䢇
䢇
Your phone is equipped with voice-recognition software,
letting you place calls and perform quick tasks just by
using your voice (page 163).
Speed dial lets you dial phone numbers with fewer key
presses (page 48).
Data Roam Guard will alert you when you are roaming
and using your browser or other online applications,
giving you the option to continue using those
applications while in the roaming area (page 112).
You can pair your Bluetooth-enabled phone to other
Bluetooth devices, including headsets and handsfree
devices. You may also pair with a personal computer or
hand-held device for dial-up networking, using your
phone as a wireless modem (page 214).
The built-in camera allows you to take full-color digital
pictures and videos, view your pictures and videos using
the phone’s display, and instantly share them with family
and friends using Sprint Picture Mail service
(page 185).
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䢇
The Media Player allows you to enjoy video clips and
listen to audio files with your phone (page 207).
Note:
26
Sprint Power Vision — Your phone and service provide access
to the Sprint Power Vision Network and its enhanced data
services, including Sprint TVSM, the Sprint Music StoreSM, fast
Web access, downloadable games, ringers, and applications,
and more. For complete information on the services available,
see the Experience the Sprint Power Vision Network guide that
came with your phone.
Section 1B: Your Phone: The Basics
Phone Basics
Viewing Status Information
Your phone’s display screen provides a wealth of information
about your phone’s status and options. This list identifies
some of the symbols you’ll see on your phone’s display
screen:
Tip:
To view a complete list of your phone’s icons and
descriptions, press O > Settings/Tools > Phone Info > Icon
Glossary.
shows your current signal strength. (The more lines
you have, the stronger your signal.)
means your phone cannot find a signal.
indicates battery charge level (icon shown is full).
indicates you are “roaming” off the Nationwide
Sprint PCS Network.
indicates you have an SMS Voice message.
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indicates you have Picture Mail.
indicates you have new text messages.
indicates you have voicemail messages. (Press and
hold 1 to call your voicemail box.)
tells you a call is in progress.
indicates a missed phone call.
indicates your data connection is established.
indicates your data connection is dormant (no data
is being sent or received).
indicates your data is being transferred — the red
arrows blink.
Section 1B: Your Phone: The Basics
27
indicates your phone is operating in TTY mode.
indicates the data cable is connected to your phone.
indicates your phone’s location feature is on.
indicates your phone’s location feature is off.
indicates you are in Airplane mode.
indicates you have Walkie-Talkie coverage.
indicates the Walkie-Talkie speaker is on.
indicates the Walkie-Talkie speaker is off.
indicates your phone is set to ring for incoming
calls.
indicates a Walkie-Talkie call is in progress.
indicates a Talkgroup call is in progress.
indicates a Group Walkie-Talkie call is in progress.
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indicates a Direct Talk call is in progress.
indicates you have received a Call Alert.
indicates you missed a Walkie-Talkie call or a
Talkgroup call.
Navigating Through Phone Menus
The navigation keys on your phone allows you to scroll
through menus quickly and easily. The scroll bar at the right
of the menu keeps track of your position in the menu at all
times.
To navigate through a menu, simply press your navigation
keys up or down. For a diagram of your phone’s menu, please
see “Your Phone’s Menu” on page iv.
28
Section 1B: Your Phone: The Basics
As you navigate through the menu, menu options are
highlighted. Select an item by highlighting it and pressing O.
For example, if you want to see your volume settings:
1. Press O to access the main menu.
2. Select Settings/Tools by pressing # or by highlighting it
and pressing O.
3. Select Settings by pressing 1 or by highlighting it and
pressing O.
4. Select Sounds by pressing 1 or by highlighting it and
pressing O.
5. Select Volume by pressing 2 or by highlighting it and
pressing O.
Note:
For the purposes of this guide, the above steps condense into
“Press O > Settings/Tools > Settings > Sounds > Volume.”
Backing Up Within a Menu
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䊳
䊳
To go to the previous menu, press c.
To return to standby mode, press e.
Section 1B: Your Phone: The Basics
29
Phone Basics
Selecting Menu Items
Help
Your phone contains an in-device help program to help you
understand complicated or seldom used features. When you
access a feature, Help sometimes appears as a menu item or
softkey. Select Help and read the text for a quick overview of
the feature. For more information, refer to this guide.
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30
Section 1B: Your Phone: The Basics
Phone Basics
Accessories
Your phone comes with a Li-Ion battery and charger.
Various accessories are available for use with your ic902
phone, including a higher capacity battery (with a larger
battery door), cases, vehicle power chargers, data cables,
hands-free accessories, and more.
To make communicating in Walkie-Talkie easier, the Motorola
Walkie-Talkie headset allows hands-free operation. You can
use it for phone calls as well as Walkie-Talkie calls.
To order additional accessories, go to www.sprint.com or call
1-888-242-4187. You can also contact your Sprint Authorized
Representative or stop by any Sprint Store. For information on
Sprint Store locations, go to www.sprintstorelocator.com.
BETA DRAFT
Section 1B: Your Phone: The Basics
31
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
when using SMS Text Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,
press Options (right softkey) to change the character
input mode.
2. Select one of the following options:
䡲
䡲
Word English to enter text using a predictive text
entering system that reduces the keys that need to
be pressed while entering a word (see page 33).
Multi-Tap to cycle through the alpha characters
associated with the letters on the keypad (see
page 34).
Numbers to enter numbers by pressing the numbers
on the keypad (see page 35).
Symbols to enter symbols (see page 35).
Word Spanish to enter Spanish text using predictive
text like Word English (see page 33).
BETA DRAFT
䡲
䡲
䡲
Tip:
When entering text, press * to change letter capitalization.
An additional option (Insert Preset Msg) is available when
using messaging. See “Managing Preset Messages” on
page 84.
32
Section 1B: Your Phone: The Basics
Phone Basics
Entering Characters Using Word English Text Input
Word English Text Input lets you enter text into your phone
by pressing keys just once per letter. (To select the
Word English mode when entering text, see “Selecting a
Character Input Mode” on page 32.)
Word English Text Input analyzes the letters you enter using
an intuitive word database and creates a suitable word. (The
word may change as you type.)
To enter a word using Word English Text Input:
1. Select the Word English character input mode. (See
“Selecting a Character Input Mode” on page 32.)
2. Press the corresponding keys once per letter to enter a
word (for example, to enter the word “Bill,” press
2 4 5 5). (If you make a mistake, press b to
erase a single character. Press and hold b to delete an
entire entry.)
If the word you want is not displayed after you have
entered all the letters, press the navigation key down to
scroll through other word options. A pop-up list appears
with the word options.
To accept a word and insert a space, press #.
– or –
To accept a word completion (such as “Billion” when you
entered “Bill”), press the navigation key right.
BETA DRAFT
Tip:
To turn word completion on or off, press O > Settings > Others
> Text Input > Word Completion > On or Off.
Adding a Word to the Word English Database
If a word you want to enter is not displayed as an option
when you are using Word English Text Input, you can add it to
the database.
Section 1B: Your Phone: The Basics
33
To add a word to the Word English Text Input database:
1. Select the Multi-Tap character input mode. (See
“Selecting a Character Input Mode” on page 32.)
2. Enter the word using multi-tap text entry. (See
“Entering Characters Using Multi-Tap Mode” on
page 34.) The word appears as an option the next time
you scroll through options during Word English Text
Input.
Tip:
To turn the dictionary on or off, press O > Settings > Others
> Text Input > Personal Dictionary > On or Off.
Entering Characters Using Multi-Tap Mode
To enter characters by tapping the keypad:
1. Select the Multi-Tap mode. (See “Selecting a Character
Input Mode” on page 32.)
2. Press the corresponding keys repeatedly until the
desired letter appears. (For example, to enter the word
“Bill,” press 2 twice, 4 three times, 5 three times,
and 5 three times again). If you make a mistake, press
b to erase a single character. Press and hold b to erase
an entire word.
BETA DRAFT
By default, the first letter of an entry is capitalized and the
following letters are lowercased. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
34
Section 1B: Your Phone: The Basics
Characters scroll in the following order:
.?!,@'-_:;()&"10^`%$+*/\|~[]=>
<#
ABC2
DEF3
GHI4
JKL5
MNO6
PQRS7
TUV8
WXYZ9
0 (no letters)
Space
Shift
Phone Basics
BETA DRAFT
Entering Numbers and Symbols
To enter numbers:
䊳
Select the Numbers mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 32.)
To enter symbols:
䊳
Select the Symbols mode. (See “Selecting a Character
Input Mode” on page 32.) To enter a symbol, press the
appropriate key indicated on the display screen.
Section 1B: Your Phone: The Basics
35
BETA DRAFT
36
Section 1B: Your Phone: The Basics
Section 2
Using Your Phone
BETA DRAFT
Section 2A
Making and Answering Calls
In This Section
⽧
Types of Calls
⽧
Making and Answering Phone Calls
⽧
Making and Answering Walkie-Talkie Calls
⽧
Making and Answering Talkgroup Calls
⽧
Making and Answering Direct Talk Calls
⽧
Using Call Alerts
⽧
BETA DRAFT
Keeping Track
Your ic902 by Motorola offers many different ways to connect to
your family, friends, and associates. In addition to traditional
wireless phone calls, you can make Walkie-Talkie calls to both
individuals and groups, participate in Talkgroups, use
Direct Talk, and send Call Alerts.
38
Section 2A: Making and Answering Calls
Making Calls
Types of Calls
With the Nationwide Sprint PCS Network, Nextel WalkieTalkie, and your ic902 by Motorola, you have the following
traditional wireless phone and Walkie-Talkie services
available to you:
䢇 Digital Wireless Phone Calls offer clear calls and many extra
services, including missed call notification, three-way
calling, speakerphone, and speed dialing (page 40).
䢇 Digital Walkie-Talkie Calls allow two-way radio
communication with other Nextel Walkie-Talkie users
within the Nextel National Network (page 49).
䢇 Group Walkie-Talkie Calls allow coast-to-coast two-way
radio calling to up to 20 Nextel Walkie-Talkie customers
simultaneously (page 54).
䢇 Talkgroup Calls allow two-way radio calling to up to 100
Nextel Talkgroup customers simultaneously (page 58).
BETA DRAFT
Note:
䢇
To learn more about the differences between
Group Walkie-Talkie calls and Talkgroup calls, please see
“Difference Between Group Walkie-Talkie and Talkgroup
Calls” on page 58.
Direct Talk Calls allow two-way radio communication
between two or more Direct Talk-capable phones. These
calls are not made on the network (page 61).
Note:
Please see your service plan for information on pricing.
Section 2A: Making and Answering Calls
39
Making and Answering Phone Calls
Making Calls
Placing a traditional, wireless phone call from your phone is
as easy as making a call from any landline phone.
To make a phone call using your keypad:
1. Make sure your phone is on and open.
2. Enter a phone number from standby mode. (If you make
a mistake while dialing, press b to erase one digit at a
time. Press and hold b to erase the entire number.)
3. Press t. (To make a call when you are roaming and
Call Guard is enabled, see “Using Call Guard” on
page 113.)
4. Press e or close the phone when you are finished.
To redial your last outgoing call, press s twice.
Tip:
BETA DRAFT
Answering Calls
To answer an incoming call:
1. Make sure your phone is on.
Note:
When your phone is off, incoming phone calls go directly to
voicemail.
If you are on another phone call or Walkie-Talkie call, or using
data services, please see “Keeping Track” on page 69.
2. Press t to answer an incoming call.
– or –
Press Answer (left softkey).
40
Section 2A: Making and Answering Calls
When the phone is closed, you can answer a call by
pressing t .
Making Calls
Note:
Depending on your phone’s settings, you may also answer
incoming calls by opening the phone or by pressing any
number key. See “Call Answer Mode” on page 89 for more
information.
Your phone notifies you of incoming calls in the following
ways:
䢇 The phone rings or vibrates.
䢇 The status light flashes green and red.
䢇 The backlight illuminates.
䢇 The display screen show an incoming call notification. If
the incoming call is from a number stored in your
Contacts, the entry’s name and/or number appears.
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Nationwide Sprint PCS Network. Please see “Controlling Your
Roaming Experience” on page 109 for more information
about roaming.
BETA DRAFT
To answer a call when you are roaming and Call Guard is
enabled:
䊳
Press e to answer the call. (See “Using Call Guard” on
page 113 for additional information.)
Ending a Call
To disconnect a call when you are finished:
䊳
Note:
Close the phone or press e.
When the phone is closed, you can end a call by pressing ..
Section 2A: Making and Answering Calls
41
Missed Phone Calls
Missed phone calls are forwarded to voicemail.
Calling Emergency Numbers
You can place calls to 911 (dial 9 1 1 and press t),
even if your phone is locked or your account is restricted.
During an emergency call, press Options (right softkey) to
display your options.
When you place an emergency call, your phone automatically
enters Emergency mode. Your phone exits Emergency mode a
few minutes after you end the emergency call.
To exit Emergency mode, do one of the following:
䊳
Wait until your phone exits Emergency mode.
䊳
Dial a non-emergency phone number.
Emergency Mode and Walkie-Talkie Calls
Your phone’s Walkie-Talkie functionality impacts Emergency
mode as follows:
䢇 If your phone has only been provisioned for Walkie-Talkie
service, you cannot make emergency calls.
䢇 You cannot make or receive any Walkie-Talkie calls when
your phone is in Emergency mode.
䢇 If you are on a Walkie-Talkie call, you must wait until the
phone reconnects to a cellular network before attempting
to make an emergency 911 call.
䢇 You may be in an area that has Walkie-Talkie coverage,
but no cellular network coverage. If so, you will not be
able to make emergency calls.
BETA DRAFT
Emergency Mode With an Inactive SIM Card
You can still make emergency calls if your SIM card is not
working or if your SIM security code is not being accepted.
42
Section 2A: Making and Answering Calls
Enhanced 911 (E911) Information
Making Calls
This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available.
When you place an emergency 911 call, the GPS feature of
your phone begins to seek information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it may
take up to 30 seconds or more to determine and report your
approximate location.
IMPORTANT
Always report your location to the 911 operator when
placing an emergency call. Some designated
emergency call takers, known as Public Safety
Answering Points (PSAPs) may not be equipped to
receive GPS location information from your phone.
In-Call Options
Pressing Options (right softkey) during a call displays a list of
features you may use during the course of a call. To select an
option, highlight it, and press O. The following options are
available:
䢇 Select Speaker On to route the phone’s audio through the
speaker. You can adjust the speaker volume using the
volume keys on the side of the phone.
䢇 Select Speaker Off to use the phone’s earpiece.
BETA DRAFT
Note:
You can also turn the speakerphone on or off by pressing t
during a phone call.
Due to higher volume levels, do not place the phone near your
ear during speakerphone use.
䢇
Contacts opens your phone’s address book.
Section 2A: Making and Answering Calls
43
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
䢇
3-Way Call lets you initiate a three-way call
(see page 235).
Record Recipient creates a Voice Record of the call.
Phone Info. opens your Phone Info menu.
Send Message opens your Messaging menu.
Text Message opens your Text Messaging menu.
Voice SMS opens your Voice SMS menu.
Call History opens your Call History menu.
Tools opens your Tools menu.
Alarm Clock opens your Alarm Clock menu.
Calendar opens your appointment Calendar.
Tip Calculator opens your Tip Calculator.
Unit Converted opens your Unit Converter.
Currency Converted opens your Currency Converter.
Use Bluetooth switches the call to a Bluetooth headset
connect to your phone.
Switch Audio switches the call from a Bluetooth headset
to your phone.
BETA DRAFT
During a call, the left softkey button functions as the Mute
button. Press it to mute the phone’s microphone for privacy.
Press it again to Unmute the phone.
End-of-Call Options
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. After finishing the call,
press Options (right softkey) and then select Save to store the
number to Contacts.
If you have just finished a call with someone listed in your
Contacts, the entry’s name and the duration of the call are
displayed.
44
Section 2A: Making and Answering Calls
Making Calls
Note:
The End-of-Call options are not displayed for calls identified
as No ID or Restricted.
Saving a Phone Number
Your phone can store up to five phone numbers in each
Contacts entry. Each entry’s name can contain 24 characters.
Your phone automatically sorts the Contacts entries
alphabetically. (For more information, see “Using Contacts”
on page 126.)
To save a number from standby mode:
1.
2.
3.
4.
Enter a phone number.
Press Options (right softkey).
Select Save and press O.
Select As New Entry and press O. Use the numeric
keypad to enter the new contact name, then press Save
(left softkey).
– or –
Select To Existing Entry and press O. Scroll to the
existing entry where you want to save the number and
press O, then press Save (left softkey).
BETA DRAFT
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing
numbers.
There are two types of pauses available on your phone:
䢇 Hard Pause sends the next set of numbers when you
press the left softkey.
䢇 2Sec Pause automatically sends the next set of numbers
after two seconds.
Section 2A: Making and Answering Calls
45
Note:
You can have multiple pauses in a phone number and
combine two-second pauses with hard pauses.
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Press Options (right softkey) and select either Hard Pause
or 2Sec Pause.
3. Enter additional numbers.
Press t to dial the number.
– or –
Press Options (right softkey) and select Save to save the
number in your Contacts.
Note:
When dialing a number with a hard pause, press
OK (left softkey) to send the next set of numbers.
Plus (+) Code Dialing
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location. From the United States, this number is
usually 011.
BETA DRAFT
To make a call using Plus Code Dialing:
1. Press and hold 0 until a “+” appears on your display
screen.
2. Dial the country code and phone number you’re calling
and press t. (The access code for international dialing
is automatically dialed, followed by the country code
and phone number.)
46
Section 2A: Making and Answering Calls
Making Calls
Abbreviated Dialing
You can set up your phone to make calls using just the last
four digits of the number. Your phone automatically prepends
the first digits (for example, the area code and prefix).
You must enable Abbreviated Dialing and define the first
digits before you can use this feature. To set up Abbreviated
Dialing, see “Calling Options” on page 90.
To make a call using only the last four digits of the number:
1. Enter the last four digits of a phone number.
2. Press t.
Dialing From Contacts
To dial directly from a Contacts entry:
1. Press Contacts (left softkey).
2. Scroll to the phone number you want to call and
press t.
– or –
To call another number from the entry, use the
navigation keys to scroll left and right until you reach
the phone number you wish to call and press t.
BETA DRAFT
Tip:
To make a Walkie-Talkie call, press Contacts (left softkey),
find the number you want to call, and press and hold the
Walkie-Talkie button.
Section 2A: Making and Answering Calls
47
Using Speed Dialing
You can store up to 900 numbers in your phone’s speed dial
memory. With this feature, you can speed dial entries using
one key press for locations 2-9, two key presses for locations
10-99, and three key presses for locations 100-900.
Note:
You must enable speed dialing before you can use it. See
“Calling Options” on page 90 for instructions.
Speed dialing is not available when you are roaming; when
you are roaming off the Nationwide Sprint PCS Network, you
must always dial using 11 digits (1 + area code + number).
For Speed Dial locations 2-9 (One-Touch Dialing):
䊳
Press and hold the appropriate key for approximately
two seconds. The display screen confirms that the
number has been dialed when it shows “Calling...”.
For Speed Dial locations 10-99 (Two-Touch Dialing):
1. Press the first digit.
2. Press and hold the second digit for approximately two
BETA DRAFT
seconds. The display screen confirms that the number
has been dialed when it shows “Calling...”.
For Speed Dial locations 100-900 (Three-Touch Dialing):
1. Press the first two digits.
2. Press and hold the third digit for approximately two
seconds. The display screen confirms that the number
has been dialed when it shows “Calling...”.
48
Section 2A: Making and Answering Calls
Making Calls
Making and Answering Walkie-Talkie Calls
Making Walkie-Talkie Calls
To make a Walkie-Talkie call:
1. Enter the Walkie-Talkie number you want to call. (See
“Dialing Walkie-Talkie Numbers” below.)
2. Press and hold the Walkie-Talkie button on the side of
your phone. Begin talking after your phone emits a
chirping sound.
3. Release the Walkie-Talkie button to listen.
A Walkie-Talkie call ends automatically after there is no
activity on the call for several seconds.
Note:
When the phone is closed, you can end a call by pressing ..
Dialing Walkie-Talkie Numbers
Every Walkie-Talkie number has three parts —
䢇 An area ID.
䢇 A network ID.
䢇 A member ID.
BETA DRAFT
An asterisk separates each part (for example: 999*999*9999).
When you enter a number containing all three parts, you
must separate them with asterisks.
Note:
The number of digits in each part of a Walkie-Talkie number
may vary. For example, your Walkie-Talkie number may be
formatted as 999*999*9999, while another valid number
may appear as 555*555555*55.
Section 2A: Making and Answering Calls
49
Tip:
When you store a Walkie-Talkie number in Contacts, it is good
practice to include the whole number, including the asterisks.
Using Just the Member ID
If you are contacting someone sharing your network and area
IDs, you only need to enter the member ID.
To make a Walkie-Talkie call using only the member ID:
1. Enter the member ID of a Walkie-Talkie number.
2. Press and hold the Walkie-Talkie button on the side of
your phone. Continue as you would on any Walkie-Talkie
call.
Using Stored Walkie-Talkie Numbers
You can also make Walkie-Talkie calls using numbers stored in
Contacts or Call History. Just access the appropriate
Walkie-Talkie number and make the call. This makes it easy to
call frequently-used Walkie-Talkie numbers.
To access a Walkie-Talkie number from Call History:
BETA DRAFT
䊳
Press O > Call History and then scroll left of right to go
to All Calls or Walkie-Talkie. Scroll to and highlight the
Walkie-Talkie number you want.
To access a Walkie-Talkie number from Contacts:
1. Press Contacts (left softkey).
2. Scroll to and highlight the contact you want to call.
3. Use the navigation keys to scroll left and right to find
the Walkie-Talkie number (if it is not the first number
displayed).
WLK-TLK Contacts
WLK-TLK Contacts filters Contacts and Call History to display
only Walkie-Talkie numbers.
50
Section 2A: Making and Answering Calls
To access a Walkie-Talkie number using WLK-TLK Contacts:
Making Calls
1. Press O > Walkie Talkie > Walkie Talk Contacts.
2. Use your left and right navigation keys to select
Contacts or Call History.
3. Scroll to and highlight the Walkie-Talkie number you
want to call.
Answering Walkie-Talkie Calls
When you receive a Walkie-Talkie call, your phone emits a
chirping sound or vibrates, and the Walkie-Talkie button
lights up. You then hear the voice of your caller.
To answer a Walkie-Talkie call:
1. Wait for the caller to finish speaking.
2. Press and hold the Walkie-Talkie button on the side of
your phone. Continue as you would on any Walkie-Talkie
call.
3. Press e to end the call.
BETA DRAFT
A Walkie-Talkie call ends automatically after there is no
activity on the call for several seconds.
Note:
If your phone is closed, you can end a call by pressing ..
Sending Contact Information
Use Send via WLK-TLK to send your own (or another’s) contact
information to a Walkie-Talkie user.
Setting Up Send via WLK-TLK
By default, your phone automatically sends your personal
information every time you make a Walkie-Talkie call. You can
turn this functionality off or modify how much information
you want to send.
Section 2A: Making and Answering Calls
51
To setup Send via WLK-TLK:
1. Press O > Contacts > My Business Card.
2. Press Options (right softkey) and then select
Setup Send via W-T.
3. Clear or select Auto Send My Business Card as desired by
pressing O.
4. Clear or select the contact information you want to send
— Mobile, Home, Work, and E-mail — by pressing O
after each selection.
5. Select Save (left softkey).
Note:
You will probably want to set up your My Business Card
screen to contain other contact information, like your
name and other phone numbers. See “Finding Your Phone
Number and Walkie-Talkie Number” on page 24 for more
details.
Using Send via WLK-TLK
You can use Send via WLK-TLK during a Walkie-Talkie call to
send contact information to the person you are speaking to.
You can also initiate Send via WLK-TLK from Contacts or Call
History.
BETA DRAFT
To send contact information using Send via WLK-TLK during a
Walkie-Talkie call:
1. Begin a Walkie-Talkie call in the regular manner.
2. Release the Walkie-Talkie button.
3. Press Options (right softkey).
4. To send your own contact information to the caller,
select Send My Phone Business Card.
– or –
To send another’s contact information to the caller,
52
Section 2A: Making and Answering Calls
Making Calls
select Send A Contact, scroll to the contact you want to
send, and then press Select (left softkey).
5. Press and hold the Walkie-Talkie button to send the
information.
To send contact information from Contacts to a Walkie-Talkie
user:
1. Press O > Contacts > Find All Names.
2. Highlight the Contacts entry you want to send.
3. Press Options (right softkey) and then select
Send via WLK-TLK.
䡲 If you chose an entry that does not contain a WalkieTalkie number, your phone displays a list of numbers
capable of receiving Send via WLK-TLK information.
䡲 If you chose an entry that is capable of receiving
Send via WLK-TLK information, choose This Contact
To.
4. Scroll to the entry you want to send the information to,
and then press O.
BETA DRAFT
5. Press and hold the Walkie-Talkie button to send the
information.
To send your own contact information from Contacts to a
Walkie-Talkie user:
1. Press O > Contacts > View All.
2. Highlight the Contacts entry you want to send your
information to.
3. Press Options (right softkey) and then select
Send via WLK-TLK.
4. Select My Phone Business Card.
5. Press and hold the Walkie-Talkie button to send the
information.
Section 2A: Making and Answering Calls
53
Note:
You can also use the All Calls and Walkie-Talkie lists in Call
History to Send via WLK-TLK. Press O > Call History and scroll
to All Calls or Walkie-Talkie.
Group Walkie-Talkie Calls
A Group Walkie-Talkie call is made to multiple Walkie-Talkie
users at the same time. You can call up to 20 persons
anywhere on the Nextel National Network on their Group
Walkie-Talkie compatible phones.
These Groups do not have established memberships. They are
created by you or other Group Walkie-Talkie users. A Group
can be set up for one-time use or it can be stored in Contacts
for repeated use.
For information on creating Groups and storing them in
Contacts, see “Contacts Entries for Walkie-Talkie Groups and
Talkgroups” on page 137.
Making Group Walkie-Talkie Calls
BETA DRAFT
To make a Group Walkie-Talkie call:
1. From Contacts or the appropriate Call History list, scroll
to and select the Group you want to call.
2. Press the Walkie-Talkie button and continue as if
making a regular Walkie-Talkie call.
Note:
You can also highlight a call from WLK-TLK Contacts. Press
O > Walkie-Talkie > WLK-TLK Contacts > Contacts or Call History.
Creating a Group Using Walkie Talkie Contacts
Use Walkie Talkie Contacts to create a Group and make a
Group Walkie-Talkie call quickly. Or, you can save it to
Contacts and then make the Group Walkie-Talkie call.
54
Section 2A: Making and Answering Calls
To create a Group using Walkie Talkie Contacts:
Making Calls
1. Press O > Walkie-Talkie > Walkie Talkie Contacts.
2. Use the left and right navigation keys to select Contacts
or Call History.
3. Highlight each entry you want to call and press O to
make each selection.
4. To make a Walkie-Talkie Group call, press and hold the
Walkie-Talkie button
– or –
To save the Group, press Options (right softkey) and
select Save Group. Enter the Name, Category, and then
press Save (left softkey). You can then make a Group
Walkie-Talkie call.
Answering Group Walkie-Talkie Calls
When you receive a Group Walkie-Talkie call, the name of the
Group appears on your display screen. Answer a Group
Walkie-Talkie call in the same way you answer a regular
Walkie-Talkie call. Only one person may speak on a Group call
at a time.
BETA DRAFT
Group Walkie-Talkie Call Information
While you are on a Group Walkie-Talkie call, the following
appears on the display screen:
䢇 The name of the Group.
䢇 The name or the Walkie-Talkie number of the person
speaking.
䢇 The number of participants in the Group Walkie-Talkie
call.
Section 2A: Making and Answering Calls
55
Group Walkie-Talkie Call Details
During a Group Walkie-Talkie call, you can view details about
the other Group members, such as their name, Walkie-Talkie
number, and their status on the call.
To view call details while on a Group Walkie-Talkie call:
䊳
Press Details (right softkey).
Your display screen shows the names of the Group members
next to an icon identifying their status on the call.
The Group member who is currently
speaking.
A Group member who is active on the Group
call, but is not speaking.
A Group member who has exited the call.
A Group member who could not be reached
on the Group call.
A Group member whose status is unknown.
BETA DRAFT
Sharing Groups
You share Groups by saving Groups from calls you
participated in and by sending Groups to other callers.
To store Groups from Call History:
1. Press O > Call History and scroll to All Calls or WalkieTalkie.
2. From the list, select the Group you want.
3. Press Options (right softkey) and then select Save.
4. Select As New Entry, complete the Contacts entry, and
then press Save (left softkey).
– or –
Select Replace Entry and press O.
56
Section 2A: Making and Answering Calls
Using Send via WLK-TLK
Making Calls
Use Send via WLK-TLK to forward an established Group to
another Walkie-Talkie user.
To forward a Group using Send via WLK-TLK:
1. Press O > Contacts > Filter Names > Walkie-Talkie Group.
2. Scroll to the Group you want to send and then press
Options (right softkey).
3. Select Send via WLK-TLK.
4. Select Yes or No to include or exclude yourself from the
Group.
Note:
If you choose to include yourself and the list already contains
the maximum number of members, you will be prompted
that the list is full. You will then be excluded from the list.
5. Use the left and right navigation keys to select Contacts
or Call History.
6. Highlight the caller you want to forward the Group to
BETA DRAFT
and press O.
7. Push the Walkie-Talkie button to send the Group.
Section 2A: Making and Answering Calls
57
Making and Answering Talkgroup Calls
A Talkgroup is a predetermined group of Walkie-Talkie users,
created by an account administrator. They can contain up to
100 members.
Difference Between Group Walkie-Talkie and
Talkgroup Calls
In a Group Walkie-Talkie call, you or another caller determines
who can participate in the call. By contrast, participation in a
Talkgroup is determined by an administrator. Here are the
ways Group Walkie-Talkie and Talkgroup calls differ.
Group
Talkgroup
Icon
Geography
Nationwide.
All users in a Talkgroup
must share the same
network and area IDs and
be physically present in
their home market.
BETA DRAFT
58
Maximum Size
21
(including
originator).
100.
Set-up
Dynamically,
via your
phone.
Predefined by an account
administrator.
Section 2A: Making and Answering Calls
Making Calls
Joining a Talkgroup
To participate in a Talkgroup, the account administrator must
first add you to the membership and then you must “join”
the Talkgroup.
To join a Talkgroup:
1. Press Contacts (left softkey).
2. Scroll to the Talkgroup you want to join.
3. Press Join (left softkey).
You can now receive communications from other members of
this Talkgroup.
You will hear all active Talkgroup conversations on your
phone. To silence them, go to O > Settings/Tools > Settings >
Walkie-Talkie > Talkgroup Silent and then select On. See
“Silencing Talkgroup Calls” on page 93 for more information.
Note:
You can create a Contacts entry for the Talkgroup or save a
Talkgroup from Call History. See “Creating Talkgroup Entries”
on page 139 for more information.
BETA DRAFT
Adding More Talkgroups
You can be included in additional Talkgroups by doing one of
the following:
䢇 Using Talkgroup Management at www.sprint.com . You
must be an account administrator to use Talkgroup
Management.
䢇 Contacting your Sprint Sales Representative at the time of
activation.
Note:
You can only in participate in (“join”) one Talkgroup at a time.
Section 2A: Making and Answering Calls
59
Making Talkgroup Calls
To make Talkgroup calls:
1. Press # and then enter the Talkgroup number using
the keypad.
– or –
Select the Talkgroup from Contacts, the All Calls and
Walkie-Talkie lists in Call History, or from
Walkie Talkie Contacts.
2. Press the Walkie-Talkie button and continue as if
making a Walkie-Talkie call.
Receiving Talkgroup Calls
To answer a Talkgroup call:
䊳
Answer it as you would a regular Walkie-Talkie call.
Only one person at a time may speak on a Talkgroup call. The
Walkie-Talkie number or name of the person who is speaking
appears on the display screen below the Talkgroup number.
BETA DRAFT
During and immediately after a Talkgroup call ends, press
Options (right softkey). Your phone displays actions you can
take at this time.
60
Section 2A: Making and Answering Calls
Making Calls
Making and Answering Direct Talk Calls
Direct Talk allows for two-way radio communication
“off the network” between two or more phones equipped
with this capability. This feature is very useful in areas
without network coverage.
You can make –
䢇 Code calls – two-way radio calls conducted off the network
and using open channels and codes. In these calls, anyone
using your same channel and code can hear your
conversation.
䢇 Private calls – two-way radio calls conducted off the
network and using the wireless phone numbers of the
participants. In these calls, others using the same channel
cannot listen in.
When using Direct Talk mode, the two phones should be a
minimum of six feet apart to maximize performance and
improve transmission range. You can only make Direct Talk
calls to users located within your range. This varies according
to terrain, man-made structures, and atmospheric conditions.
BETA DRAFT
The following features are not available while in Direct Talk
mode:
䢇 On-network phone calls.
䢇 On-network Walkie-Talkie, Group Walkie-Talkie, Talkgroup
calls, and Call Alerts.
䢇 Data Services.
䢇 Sending and receiving messages.
䢇 Call timer.
䢇 Sending Call Alerts.
䢇 Call forwarding.
Section 2A: Making and Answering Calls
61
Setting Your Phone to Direct Talk
Before you and another caller can use Direct Talk, both of your
phones must be set to Direct Talk mode.
To set your phone to Direct Talk:
1. Press O > Walkie-Talkie > Direct Talk.
2. Press Select (left softkey).
After a few seconds, your channel and code appear on the
display screen, and Direct Talk R... appears on the top of the
screen. Your phone displays the last channel and code used
for Direct Talk.
To return to network mode from Direct Talk:
䊳
In Direct Talk mode, press Options (right softkey) and
then select Exit Direct Talk.
After a few seconds, your phone returns to network service.
Direct Talk Setup Options
You can set up your phone to alert you and remind you
whenever you are in Direct Talk mode.
BETA DRAFT
To determine whether your phone confirms a switch to and from
Direct Talk:
1. In Direct Talk mode, press Options (right softkey) and
then select Direct Talk Setup.
2. Check or clear Switch Confirmation as desired.
3. Press Done (left softkey).
To set your phone to remind you periodically that you are in
Direct Talk mode:
1. In Direct Talk mode, press Options (right softkey) and
then select Direct Talk Setup.
2. Check Reminder Tone.
62
Section 2A: Making and Answering Calls
Making Calls
3. Press your navigation key down and press O.
4. Select the time interval for the reminder tone.
5. Press Done (left softkey)
Code Direct Talk Calls
Your phone has 10 channels and 15 codes within each
channel. Channels represent the radio frequencies on which
you make and receive Direct Talk calls. Codes allow you to
minimize interference from others using the same channel as
you.
To make Direct Talk Code calls, both parties must be on the
same channel and code and have their phones set to Direct
Talk. Be aware that others using both your same code and
channel can hear your conversation. And, you can hear their
conversations as well.
To set a channel and code:
1. In Direct Talk mode, press Options (right softkey) and
then select Edit Channel/Code.
BETA DRAFT
2. With Channel number field highlighted, use your up and
down navigation keys to set a channel number and
press O.
3. Press your navigation key down.
4. With Code number field highlighted, use your up and
down navigation keys to set a code number and
press O.
5. Select Done (left softkey).
Making and Receiving Code Calls in Direct Talk Mode
To make a Code call using Direct Talk:
䊳
In Direct Talk mode, make a Walkie-Talkie call in the
regular way. Your phone displays Direct Talk Transmitting,
along with the channel and code selected.
Section 2A: Making and Answering Calls
63
The tone emitted from your phone when making a
Direct Talk call is four beeps and sounds different from the
tone heard on Walkie-Talkie calls conducted on the network.
If you receive an error message, this means:
䢇 There may be no parties on your channel or code.
䢇 You are out of range.
When you receive a Code call using Direct Talk, your phone
displays Direct Talk Transmitting, along with the channel and
code selected. Answer a Direct Talk Code call just like you
would any other Walkie-Talkie call.
Private Direct Talk Calls
Private Direct Talk allows you to silence all the calls on a
channel that are not directed specifically at you. To do this,
you must first set your phone to Private Only.
To set your phone to Private Only:
1. In Direct Talk mode, press Options (right softkey) and
then select Edit Channel/Code.
BETA DRAFT
2. With Channel number field highlighted, use your up and
down navigation keys to set a channel number and
press O.
3. Select Private Only and press O.
4. Select Done (left softkey).
To reach you, other Direct Talk callers must be on your same
channel and dial your 10-digit wireless phone number to
reach you.
Receiving a Private Direct Talk Call
The number or name of the person who initiated the call
appears on your display screen. Answer the call in the same
way you answer a regular Walkie-Talkie call.
64
Section 2A: Making and Answering Calls
Note:
Making Calls
A Private Direct Talk call ends a short time after the last party
releases the Walkie-Talkie button. The display screen returns
to Direct Talk standby mode.
You do not need to set your phone to Private Only to
receive Private calls. As long as you are on the same
channel as your caller, you can receive Private Direct Talk
calls.
Making a Private Direct Talk Call
You can make Private Direct Talk calls to any person on your
same channel. You do not need to set your phone to Private
Only.
To make a private Direct Talk Call:
1. In Direct Talk mode, enter the 10-digit wireless phone
number of the person you want to call on your channel.
(You can also scroll to the number in Contacts or
Call History.)
2. Make the call in the same way you make a regular
BETA DRAFT
Walkie-Talkie call. The number or name of the person
you are calling appears on your display screen.
If you receive an error message, it means:
䢇 You may not be using a valid wireless phone number.
䢇 The person that you are trying to reach may not be in
Direct Talk mode.
䢇 The person that you are trying to reach is set to a different
channel, or is out of range.
Receiving All Calls on a Channel
You can set your phone to receive all Direct Talk transmissions
that are within range and set to the same channel. Do this by
selecting Receive All, instead of a code.
Section 2A: Making and Answering Calls
65
However, you cannot initiate a call when the code is set to
Receive All. If you press the Walkie-Talkie button to initiate a
Walkie-Talkie call and your code is set to Receive All, you
receive an error message.
To set the code to Receive All:
1. In Direct Talk mode, press Options (right softkey) and
then select Edit Channel/Code.
2. With Channel number field highlighted, use your up and
down navigation keys to set a channel number and
press O.
3. Select Receive All and press O.
4. Select Done (left softkey).
Making Emergency Calls While in Direct Talk Mode
If you attempt to make an emergency 911 call while in Direct
Talk mode, your phone automatically exits Direct Talk mode
and attempts to find a network signal.
BETA DRAFT
If you are out of network coverage, your phone cannot make
an emergency 911 call until you return to a network coverage
area. You must wait until the phone reconnects to a network
before attempting to make an emergency 911 call.
66
Section 2A: Making and Answering Calls
Making Calls
Using Call Alerts
Sending a Call Alert lets the recipient know you want to talk
to him or her on a Walkie-Talkie call. When you send a Call
Alert, the recipient’s phone alerts them and displays your
name or Walkie-Talkie number.
Sending Call Alerts
To send a Call Alert:
1. Enter the Walkie-Talkie number you want to send the
alert to.
2. Press Alert (left softkey).
3. Press the Walkie-Talkie button until Alert Sent to appears
on the display screen.
If the alert is not successful, this may mean the person you
are trying to reach is on a call or has the phone turned off.
BETA DRAFT
Note:
You can send a Call Alert from Call History or Contacts. Find
the Walkie-Talkie number you want to send a Call Alert to and
continue as explained above.
Section 2A: Making and Answering Calls
67
Responding to a Call Alert
Note:
You can set a distinctive ringer for Call Alerts. See “Ringer
Types” on page 73.
To answer a Call Alert:
䊳
Press the Walkie-Talkie button to make a Walkie-Talkie
call to the sender.
To clear a Call Alert, do one of the following:
䊳
Press Dismiss (right softkey).
䊳
If the phone is closed, press ..
Viewing Call Alerts
In Call History, the All Calls and Walkie-Talkie Calls lists store
the Call Alerts you have received. Call Alerts are shown as
regular Walkie-Talkie calls. Call Alerts remain on the
appropriate Call History lists until you delete them or they
reach the end of list.
BETA DRAFT
To view a Call Alert upon receiving it:
䊳
Press View (left softkey).
To view Call Alerts stored in Call History:
1. Press O > Call History and scroll to All Calls or WalkieTalkie Calls.
2. Scroll through the list.
3. Select a Call Alert to view detailed information about it.
68
Section 2A: Making and Answering Calls
Making Calls
Keeping Track
Your ic902 by Motorola allows you to contact your family,
friends, and business associates in many different ways –
phone calls, Walkie-Talkie calls, Group Walkie-Talkie calls,
Talkgroup calls, and Call Alerts. Your phone tracks these
communications through Call History and the Events list.
The Events lists notifies you of incoming phone and
Walkie-Talkie calls, Call Alerts, voicemail and text messages,
meetings on the calendar, and more. When the Events list
contains information, it appears dynamically or your phone
displays an Events softkey.
Your phone then offers easy-to-follow prompts that allow
you to respond to the notification.
Incoming Phone Calls
If...
Then...
BETA DRAFT
Your phone is turned off.
Phone calls are sent to voicemail and are
not listed in Call History.
Your phone is in standby
mode or on another
phone call.
Your phone displays an incoming call
notification, lists the call in Call History,
and, if unanswered, forwards the call to
voicemail.
Your phone is on a
Walkie-Talkie call.
Your phone neither alerts you to the
incoming call nor lists it in Call History. It
does forward the call to voicemail.
Your phone is in a data
session, but you are not
transmitting data.
Your phone displays an incoming call
message, lists it in Call History, and
forwards it to voicemail.
Your phone is in a data
session and you are
transmitting data.
Your phone neither displays an incoming
call message nor lists it in Call History.
It does forward the call to voicemail.
Section 2A: Making and Answering Calls
69
Incoming Walkie-Talkie Calls, Talkgroup Calls, and
Call Alerts
If...
Then...
Your phone is turned off.
Your phone does not list Walkie-Talkie calls,
Talkgroup calls, or Call Alerts in Call History.
Your phone is in standby
mode.
You receive the Walkie-Talkie call,
Talkgroup call, or Call Alert, along with an
appropriate notification. They are listed in
Call History.
Your phone is on a phone
call.
You receive notification of a missed
Walkie-Talkie call, Call Alert, or Talkgroup
call and they are listed in Call History.
After you finish the phone call, the missed
Call Alert is displayed.
You are on a
Walkie-Talkie call.
Your phone does not display a notice for
incoming Walkie-Talkie calls, Talkgroup
calls, or Call Alerts.
Walkie-Talkie calls, Talkgroup calls, and
Call Alerts are not listed in Call History.
BETA DRAFT
70
Your phone is in a data
session, but you are not
transmitting data.
Your phone displays a notice for incoming
Walkie-Talkie calls and Talkgroup calls.
If you receive a Call Alert, your phone
displays the alert.
It records these events in Call History.
Your phone is in a data
session and you are
transmitting data.
Your phone does not display a notice for
incoming Walkie-Talkie calls, Talkgroup
calls, or Call Alerts as long as you are
actively transmitting data.
It records these events in Call History.
After you finish transmitting, your phone
notifies you of these events.
Section 2A: Making and Answering Calls
Making Calls
Group Walkie-Talkie Calls
Your phone does not display an incoming call notification for
Group Walkie-Talkie calls. It does display the calls in the Call
History.
Direct Talk
Because Code calls do not take place on the network, your
phone does not track them. However, you do receive
notification of Private calls and they are listed in Call History.
BETA DRAFT
Section 2A: Making and Answering Calls
71
Sec tion 2B
Controlling Your Phone’s Settings
In This Section
⽧
Sound Settings
⽧
Display Settings
⽧
Location Settings
⽧
Messaging Settings
⽧
Airplane Mode
⽧
TTY Use
⽧
⽧
BETA DRAFT
Phone Setup Options
Walkie-Talkie Settings
Using the menu options available on your phone, you can
customize your phone to sound, look, and operate just the way
you want it. This section describes how you can change your
phone’s settings to best suit your needs. Take a few moments
to review these options and to adjust or add settings that are
right for you.
72
Section 2B: Controlling Your Phone’s Settings
Sound Settings
Ringer Types
Selecting Ringer Types for Phone Calls
Your phone provides a variety of settings that allow you to
customize your ringer and volume settings. These options
allow you to identify incoming calls by ring.
BETA DRAFT
To select a ringer type for voice calls:
1. Press O > Settings/Tools > Settings > Sounds > Ringer Type
> Ringer.
2. Select Call with ID or Call without ID and press O. The list
of preprogrammed ringers is displayed.
3. Use your navigation keys to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
4. Press Assign (left softkey).
Tip:
If you want to hear a unique ringer whenever you are
roaming, you can press O >Settings/Tools > Settings > Sounds
> Ringer Type > Roam Ringer and choose Distinct. For
information about roaming, see page 109.
Section 2B: Controlling Your Phone’s Settings
73
Your
Your Phone’s
Phone’s Settings
Ringer types help you identify incoming calls and messages.
You can assign ringer types to individual Contacts entries,
types of calls, and types of messages.
䢇 Preprogrammed Ringers include a variety of standard
ringer types and familiar music included with your phone.
䢇 Vibrating Ringer alerts you to calls or messages without
disturbing others.
䢇 Downloaded Ringers can be downloaded right to your
phone.
Selecting Ringer Types for Messages
To select a ringer type for messages:
1. Press O >Settings/Tools > Settings > Sounds > Ringer Type
> Messages.
2. Select Text Message, Voice SMS, Picture Mail, or Voicemail.
(The list of preprogrammed ringers will be displayed.)
3. Use your navigation keys to scroll through the available
ringers. To hear a ringer, press Listen (right softkey).
4. Press Assign (left softkey).
Tip:
You can also select unique ringers for Call Alerts, calendar
appointments, and alarms. Go to O > Settings/Tools
> Settings > Sounds > Ringer Type > Call Alerts and follow the
prompts.
Selecting Ringer Types for Calendar and Alarm
To select a ringer type for calendar appointments and alarms:
1. Select O > Settings/Tools > Settings > Sounds
BETA DRAFT
> Ringer Type > Calendar or Alarm.
2. Use your navigation keys to scroll through the available
ringers. To hear a ringer, press Options (right softkey)
and then select Listen.
3. Press Assign (left softkey).
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your
needs and your environment.
To adjust your phone’s volume settings:
1. Press O > Settings/Tools > Settings > Sounds > Volume.
2. Select Ringer, Messaging, Alarm, Key Beep, Voice Call, or
Advanced, and press O.
74
Section 2B: Controlling Your Phone’s Settings
3. If you selected Advanced, you can then select
Applications, Calendar, Call Alerts, Connected Call,
Incoming Walkie Talkie, Power On, and Speakerphone.
4. Follow the prompts to choose a volume level and press
Done (left softkey).
Tip:
Your
Your Phone’s
Phone’s Settings
To adjust the ringer, open your phone and use the volume
keys to set the desired level of sound. However, if you are on a
call, pressing the volume keys regulates the sound of the call.
In this case, you can use the volume keys regardless of
whether the phone is opened or closed.
To reset your volume setting to factory defaults,
press O > Settings/Tools > Settings > Sounds > Volume > Reset
Volumes.
Sound Indicators
Your phone can alert you with an audible tone when you
change service areas, once a minute during a voice call, or
when a call has been lost or connected.
BETA DRAFT
To enable or disable alert sounds:
1. Press O > Settings/Tools > Settings > Sounds > Indicators.
2. Select Service (Service Change), Minute Beep, Call Lost, or
Connect (Call Connect) and press O.
3. Select On or Off and press O.
Key Tones
You can set the sound you hear whenever you press a key.
To set your key tones:
1. Select O > Settings/Tools > Settings > Sounds >
Key Tone Length.
2. To set the tone, select Navigation Tones, choose the tone
you want and press O.
Section 2B: Controlling Your Phone’s Settings
75
3. To set the tone length, select Tone Length, choose Short
or Long, and press O.
BETA DRAFT
76
Section 2B: Controlling Your Phone’s Settings
Display Settings
Changing the Text Greeting
The text greeting can be up to 12 characters and is displayed
on your phone’s screen in standby mode. You may choose to
keep the phone’s default greeting, or you may enter your own
custom greeting.
Your
Your Phone’s
Phone’s Settings
To display or change your greeting:
1. Press O > Settings/Tools > Settings > Display > Foreground
> Greeting Banner.
2. To change the greeting text, scroll to the greeting and
enter text using your keypad.
– or –
To turn off the banner, scroll to the Greeting Banner
check box and press O to clear it.
3. Press Done (left softkey).
BETA DRAFT
Setting Light Controls
You can determine whether, and for how long, to light the
display screen, keypad, Walkie-Talkie button, or status light.
Status Light or Walkie-Talkie Button Light
To turn on or off the status light or the light behind the
Walkie-Talkie button:
1. Press O > Settings/Tools > Settings > Display > Light
Control > Status Light or Walkie-Talkie Key.
2. Select On or Off, as desired.
3. Press O.
Section 2B: Controlling Your Phone’s Settings
77
Backlight
The Backlight Control setting lets you select for how long the
display screen is backlit.
To change the backlight setting:
1. Press O > Settings/Tools > Settings > Display > Light
Control > Backlight Control.
2. Select how long the backlight should stay on. (If you
choose Flip Open, the backlight stays on as long as the
phone is open.)
3. Press O.
Keypad Sensor
Your phone’s Keypad Sensor measures available light and
determines if the keypad backlight needs to be turned on. If
you turn Keypad Sensor on, the keypad is lit only when it is
needed. If you turn Keypad Sensor off, the keypad stays lit
whenever you are using your phone.
To set Keypad Light Sensor to measure ambient light:
BETA DRAFT
1. Press O > Settings/Tools > Settings > Display > Light
Control > Keypad Light Sensor.
2. Highlight On.
3. Press O.
Note:
78
Setting long light durations affects the life of the battery.
Section 2B: Controlling Your Phone’s Settings
Changing the Phone’s Menu Style
Your phone allows you to choose how the menu appears on
your display screen.
To select the display screen’s menu style:
1. Press O > Settings/Tools > Settings > Display > Menu Style.
2. Select Grid Menu, List Menu, or Tab Menu, and then
Your
Your Phone’s
Phone’s Settings
press O.
䡲 Grid Menu shows the main menu as icons only.
䡲 List Menu shows the main menu as a list of icons
and names.
䡲 Tab Menu shows just the selected menu, with the
remaining icons displayed as tabs. Use the left and
right navigation keys to find the menu you want.
Changing the Clock Display
Choose whether you want your phone’s clock to be displayed
in analog mode or digital mode.
BETA DRAFT
To change the clock’s appearance on the standby screen:
1. Press O > Settings/Tools > Settings > Display > Foreground
> Clock Type.
2. Select Analog or Digital, then press O.(Select Hide if you
do not want to display the clock.)
Section 2B: Controlling Your Phone’s Settings
79
Changing Other Display Settings
Your ic902 by Motorola offers you many different ways to
customize your display screen.
To change additional display settings:
1. Press O > Settings/Tools > Settings > Display.
2. Select the display option you want to change. (See
below for a list of options.)
3. Follow the prompts to make your choice.
4. Press O to save your settings.
Screensaver
Allows you to choose the image on your
standby screen.
Themes
Allows you to choose the look of screens
throughout your phone.
Time and Date
Determines how the display screen
shows the time (12 or 24 hour) and the
date formats.
BETA DRAFT
Incoming Calls
80
Allows you to assign different images to
calls with IDs and calls without IDs.
Section 2B: Controlling Your Phone’s Settings
Location Settings
Your phone is equipped with a Location feature for use in
connection with location-based services.
The Location feature allows the network to detect your
position. Turning Location off hides your location from
everyone except 911.
Your
Your Phone’s
Phone’s Settings
Note:
Turning Location on allows the network to detect your
position using GPS technology, making some applications
and services easier to use. Turning Location off disables the
GPS location function for all purposes except 911, but does
not hide your general location based on the cell site serving
your call. No application or service may use your location
without your request or permission. GPS-enhanced 911 is not
available in all areas.
To enable your phone’s Location feature:
1. Press O > Settings/Tools > Settings > Location. (The
Location disclaimer is displayed.)
BETA DRAFT
2. Read the disclaimer and press O.
3. Select On or Off, and then press O.
When the Location feature is on, your phone’s display screen
displays the
icon. When Location is turned off, the
icon
is displayed.
Section 2B: Controlling Your Phone’s Settings
81
Messaging Settings
Staying connected to your friends and family has never been
easier. With your phone’s advanced messaging capabilities,
you can send and receive text messages without placing a
voice call. (See “SMS Text Messages” on page 83, and “SMS
Voice Messages” on page 85 for more information.)
Your phone’s messaging settings make text messaging even
faster and easier by letting you decide how you would like to
be notified of new messages and what callback number to
include with your message. Your phone can automatically
adding a custom signature to each message. You can even
create your own preset messages.
Setting Message Alerts
When new messages arrive, you can choose to have your
phone notify you by playing an audible alert. You can choose
different alerts for Text Messages, SMS Voice, and Picture
Mail. See “Ringer Types” on page 73.
BETA DRAFT
You can also set your phone to notify you of a new message
by displaying an icon on your display screen. You can also
choose to be notified with a larger pop-up notification on
your display screen.
To set how your phone notifies you of an incoming message:
1. Select O > Messaging > Settings > Text Messaging.
2. Highlight the Notification field.
3. Select Msg and Icon or Icon only and press O.
82
Section 2B: Controlling Your Phone’s Settings
SMS Text Messages
Auto-Signing for Text Messages
You can choose to have your phone automatically add your
name to each text message or a custom signature created by
you to reflect your personality.
To add a signature to each sent message:
Your
Your Phone’s
Phone’s Settings
1. Select O > Messaging > Settings > Text Messaging.
2. Highlight the Auto Signature field.
3. To have your phone add your name to each text
message, select On.
— or —
To have your phone add a custom signature to each text
message, select Change Signature, enter the closing you
want to use, and press Save (left softkey).
Automatically Adding a Callback Number
You can choose to have your phone automatically add, to
each text message, a number where you can be reached. This
can be your own phone number or another number.
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To add a callback number to each sent message:
1. Select O > Messaging > Settings > Text Messaging.
2. Highlight the Default Callback Number field.
3. To have your phone number added to each text
message, select My Phone Number.
— or —
To have your phone add another number, select Other
Number, enter the new number, and press OK (left
softkey).
Section 2B: Controlling Your Phone’s Settings
83
Managing Preset Messages
Your phone is programmed with 15 preset messages to help
make sending text messages faster and easier. These
messages, such as “Let’s get lunch” and “Meet me at,” can be
customized or deleted to suit your needs. You can also add
your own preset messages to the list.
To edit a preset message:
1. Press O > Messaging > Text Messaging > Preset Messages.
(The list of preset messages is displayed.)
2. Select the preset message you want to edit.
3. Press Edit (left softkey).
4. Use your keypad to edit the selected message and press
Save (left softkey).
To delete a preset message:
1. Press O > Messaging > Text Messaging > Preset Messages.
(The list of preset messages is displayed.)
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2. To edit or delete a preset message, highlight it and press
Options (right softkey).
3. Select Delete to delete the selected message.
To add a new preset message:
1. Press O > Messaging > Text Messaging > Preset Messages.
2. Press Create New (left softkey).
3. Use your keypad to edit the selected message and press
Save (left softkey).
Your new message is added to the beginning of the list.
84
Section 2B: Controlling Your Phone’s Settings
SMS Voice Messages
You can customize the way you use SMS Voice messages. You
can set your SMS Voice messages to always play in
speakerphone mode. You can also set your phone to add a
name to each SMS Voice message.
To set your SMS Voice messages to play in speakerphone:
Your
Your Phone’s
Phone’s Settings
1. Press O > Messaging > Settings > Voice SMS.
2. Highlight Speaker Phone and then press O.
3. Select On.
To assign a name to your SMS Voice messages:
1. Press O > Messaging > Settings > Voice SMS.
2. Highlight From Name and then press O.
3. Use your key pad to enter the name you want to attach
to your SMS Voice messages.
4. Press Save (left softkey).
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Section 2B: Controlling Your Phone’s Settings
85
Airplane Mode
Airplane Mode allows you to use many of your phone’s
features, such as Games, Calendar, Voice Records, etc., when
you are in an airplane or in any other area where making or
receiving phone calls, Walkie-Talkie calls, or using data
services is prohibited. When your phone is in Airplane Mode,
it cannot send or receive any phone calls, Walkie-Talkie calls,
or access online information.
To set your phone to Airplane Mode:
1. Press O > Settings/Tools > Settings > Others > Airplane
Mode.
2. Select On, Off, or On at Power Up and press O.
While in Airplane Mode, your phone’s standby screen displays
and No Service.
Note:
Selecting On at Power Up enables Airplane Mode only the next
time you power up. Afterwards, your phone will power up
normally.
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86
Section 2B: Controlling Your Phone’s Settings
TTY Use
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf,
hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your
Your Phone’s
Phone’s Settings
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device to ensure
that it supports digital wireless transmission. Your phone and
TTY device connects via a special cable that plugs into your
phone's headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase
the connector cable.
When establishing your wireless service, please call Sprint
Customer Service via the state Telecommunications Relay
Service (TRS) by first dialing 7 1 1 t. Then provide
the state TRS with this number: 866-727-4889.
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To turn TTY Mode on or off:
1. Press O > Settings/Tools > Settings > Others > TTY.
2. If TTY is on, press Enable (left softkey).
– or —
If TTY is on, press Disable (left softkey).
Note:
In TTY Mode, your phone displays the TTY access icon.
If TTY mode is enabled, the audio quality of non-TTY devices
connected to the headset jack may be impaired.
Section 2B: Controlling Your Phone’s Settings
87
WARNING
911 Emergency Calling
Sprint recommends that TTY users make emergency
calls by other means, including Telecommunications
Relay Services (TRS) and landline communications.
Wireless TTY calls to 911 may be corrupted when
received by public safety answering points (PSAPs)
rendering some communications unintelligible. The
problem encountered appears related to TTY
equipment or software used by PSAPs. This matter
has been brought to the attention of the FCC, and the
wireless industry and PSAP community are currently
working to resolve this.
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88
Section 2B: Controlling Your Phone’s Settings
Phone Setup Options
Shortcuts
Your phone offers you the option of assigning shortcuts to
favorite or often-used functions. Pressing the navigation keys
up, down, left, or right in standby mode launches your
designated shortcuts.
Your
Your Phone’s
Phone’s Settings
Note:
You also can assign the One-Touch Walkie-Talkie option to the
Walkie-Talkie button from this menu. See “Enabling One
Touch Walkie-Talkie” on page 92 for a description of the
settings.
To assign your shortcuts:
1. Press O > Settings/Tools > Settings > Display >
Assign Keys.
2. Select the navigation key direction and press O.
3. Select the desired shortcut and press Select (left
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softkey).
Tip:
You can choose to show or hide the navigation keys on your
screen. Go to O > Settings/Tools > Settings > Display >
Foreground >Navigation Key Display and select Hide or Show.
Even if you hide the shortcuts, you can still use them by
pressing the appropriate navigation key.
Call Answer Mode
You can determine how to answer incoming calls on your
phone, whether by pressing t, pressing any number key, or
simply by opening the phone.
Section 2B: Controlling Your Phone’s Settings
89
To set call answer mode:
1. Press O > Settings/Tools > Settings > Others > Call Setup >
Answer Options.
2. To select an option, highlight it and press O.
䡲
䡲
䡲
䡲
Any Key allows an incoming call to be answered by
pressing any key.
Auto automatically picks up incoming calls when
connected to an optional hands-free car kit.
Remember, your phone answers calls in
Auto-Answer mode even if you are not present.
Open allows an incoming call to be answered by
opening the phone.
[Talk] Key allows an incoming call to be answered
only by pressing t.
Calling Options
You can set up your phone to make dialing numbers even
quicker and easier.
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To set special options to making dialing easier:
1. Press O > Settings/Tools > Settings > Others > Call Setup.
2. Select the calling option you want to use. (See below for
a list of options.)
3. Follow the prompts to make your choice.
4. Press O to save your settings.
90
Speed Dial
Allows you to dial entries using just one,
two, or three key presses.
Abbreviated Dial
Allows you to dial numbers sharing the
same beginning digits by dialing only
the last four. You need to enter the first
six digits you want to prepend – for
example, the area code and prefix.
Section 2B: Controlling Your Phone’s Settings
Auto Redial
Redials a number if a call did not
connect as a result of network
difficulties.
Auto Answer
Automatically picks up incoming calls
when connected to an optional
hands-free car kit. (Auto-Answer picks
up calls even if you are not present.)
Your
Your Phone’s
Phone’s Settings
Display Language
You can choose to display your phone’s menus in English or in
Spanish.
To assign a language for the phone’s display:
1. Press O > Settings/Tools > Settings > Others > Language.
2. Select English or Español and press O.
Voice Guide
You can enable your phone to read aloud the main menu,
your Settings submenu, your Contacts entries, and the digits
you are entering.
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To set your Voice Guide options:
1. Press O > Settings/Tools > Settings > Others > Voice Guide.
2. To select a read out option, highlight the field, and
select On.
䡲 Main Menu — Your phone reads aloud items on the
main menu as you scroll through them.
䡲 Settings — Your phone reads aloud items on the
Settings submenus as you scroll through them.
䡲 Contacts — Your phone reads aloud the names of your
entries as you scroll through them.
䡲 Digits — Your phone reads back each digit after you
enter it.
Section 2B: Controlling Your Phone’s Settings
91
Walkie-Talkie Settings
Your phone offers you ways to manage your Walkie-Talkie
calls. You may want to consider these options.
䢇 One Touch Walkie-Talkie lets you quickly access frequently
used functions with a press of the Walkie-Talkie button.
䢇 Talkgroup Silent controls whether you hear active
Talkgroup calls.
䢇 Talkgroup Area lets you define your Talkgroup area.
Enabling One Touch Walkie-Talkie
To enable One Touch Walkie-Talkie:
1. Press O > Settings/Tools > Settings > Walkie-Talkie > One
Touch Walkie Talkie.
2. Select Enable by pressing O. (The Enable check box may
already be selected.)
3. Highlight Assign To, press O, and then select one of
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these options.
䡲 Last Call allows you to call the last Walkie-Talkie call
you made.
䡲 Quick Walkie Talkie allows you to call your Quick
Walkie Talkie number.
䡲 Call History takes you to the Walkie-Talkie list in
Call History.
䡲 Assign Number allows you call a specific number.
(You are prompted to enter the number if you
choose this option. You can also press Search [right
softkey] and select Contacts or Call History to select a
number to assign.)
4. Press Done (left softkey).
92
Section 2B: Controlling Your Phone’s Settings
Silencing Talkgroup Calls
When you join a Talkgroup, you hear all the conversations
among the different members. To mute the chatter, enable
the Talkgroup Silent setting.
To set how your phone deals with Talkgroup calls:
䊳
Your
Your Phone’s
Phone’s Settings
Press O > Settings/Tools > Settings > Walkie-Talkie >
Talkgroup Silent
> On or Off.
Setting Your Talkgroup Area
To set your Talkgroup area:
1. Press O > Settings/Tools > Settings > Walkie-Talkie >
Talkgroup Area.
2. Scroll and highlight one of the following options:
䡲
䡲
Wide Area - to communicate with members inside
and outside your Local Area.
Local - to communicate only with members within
your predefined community.
New Area - to communicate with a custom set of
members.
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䡲
3. Follow the prompts to make your choice.
4. Press Save (left softkey).
Section 2B: Controlling Your Phone’s Settings
93
S ec t i o n 2 C
Setting Your Phone’s Security
In This Section
⽧
Accessing Your Security Menu
⽧
SIM Card Security
⽧
Using Your Phone’s Lock Feature
⽧
Limiting Use of Your Phone
⽧
Erasing Data
⽧
Resetting Your Phone
⽧
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Security Features for Sprint Power Vision
By using the security settings on your phone, you receive peace of
mind without sacrificing flexibility. This section will familiarize
you with your phone’s security settings. With several options
available, you can customize your phone to meet your
personal needs.
94
Section 2C: Setting Your Phone’s Security
Accessing Your Security Menu
All of your phone’s security settings are available through the
Security menu. You must enter your lock code to view the
Security menu.
To access the Security menu:
1. Press O > Settings/Tools > Settings > Security.
2. Enter your four-digit lock code.
Tip:
Your Phone’s Security
If you can’t recall your lock code, try using the last four digits
of either your Social Security number or phone number. If
neither of these works, call Sprint Customer Service.
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Section 2C: Setting Your Phone’s Security
95
SIM Card Security
Important: Except for making emergency calls, your phone does
not function without the SIM card.
You can use your SIM card to store Contacts entries. When
you first create an entry, it is stored in your phone. You can
use your phone’s SIM Manager to copy the entry to your SIM
card. You can also copy entries from your SIM card to your
phone. See “Using Your SIM Manager” on page 142 for more
information.
SIM Card’s PIN
You can protect access to your phone by using the SIM card’s
PIN (Personal Identification Number). When you enable SIM
PIN, you must enter the PIN each time you power up the
phone. You can change or disable the SIM PIN.
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Turning SIM PIN On and Off
To turn SIM PIN on or off:
1.
2.
3.
4.
5.
Tip:
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select SIM PIN.
Select On or Off.
Enter the current SIM PIN.
The default SIM PIN is 0000. Change your PIN to prevent
fraudulent use of the SIM Card.
6. Press OK (left softkey).
96
Section 2C: Setting Your Phone’s Security
Entering the PIN
To enter your PIN:
1. Turn on your phone.
2. When the SIM PIN screen appears, enter your SIM PIN.
3. Press OK (left softkey).
Important: If you enter your PIN incorrectly three times, your SIM
card is blocked. See “Unblocking the PIN” on page 98.
Changing the PIN
SIM PIN must be turned on in order to access this feature.
Your Phone’s Security
Note:
To change your PIN:
1.
2.
3.
4.
5.
6.
7.
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select SIM PIN Code.
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Enter the current SIM PIN and press OK (left softkey).
Enter the new SIM PIN and press OK (left softkey).
Reenter the new SIM PIN to confirm.
Press OK (left softkey).
Section 2C: Setting Your Phone’s Security
97
Unblocking the PIN
If you enter your PIN incorrectly three times, your SIM card is
blocked. To unblock your SIM card, you must contact Sprint
Customer Service to get a PIN Unblock Code (PUK). Follow
their instructions for unblocking your SIM PIN
Important: If you unsuccessfully enter the PUK code 10 times, your
SIM card is permanently blocked and must be replaced.
If this happens, you get a message to contact Sprint
Customer Service. Except for making emergency calls,
your phone does not function with a blocked SIM card.
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98
Section 2C: Setting Your Phone’s Security
Using Your Phone’s Lock Feature
Locking Your Phone
Locking your phone secures it from unauthorized access.
However, you can still receive incoming calls or make calls to
911, Sprint Customer Service, or special numbers.
To lock your phone:
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Lock Phone.
Highlight Lock Now and press O. (To set your phone to
lock the next time it is turned on, select Lock on
Power Up and press O.)
Your Phone’s Security
1.
2.
3.
4.
Unlocking Your Phone
To unlock your phone:
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1. From standby mode, press a navigation key.
2. Enter your lock code.
Changing the Lock Code
To change your lock code:
1.
2.
3.
4.
5.
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Lock Code.
Enter your new lock code.
Re-enter your new lock code.
Section 2C: Setting Your Phone’s Security
99
Calling In Lock Mode
You can place calls to 911, Sprint Customer Service, and to
your special numbers when in lock mode.
To place an outgoing call in lock mode:
䊳
To call an emergency number, special number, or Sprint
Customer Service, enter the phone number and press t.
KeyGuard
Your phone’s KeyGuard feature protects against activating
keys accidentally. When you turn on KeyGuard, your phone
requires you to press and hold c and the volume key before
you can start using your phone. You can determine whether
your phone activates KeyGuard or not, and how long the
phone waits after you last use your phone before activating
KeyGuard.
To enable or disable KeyGuard:
1. Press O > Settings/Tools > Settings > KeyGuard.
2. Press O and then select Now, 1 min, 3 min, 5 min, or Off
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as desired.
100
Section 2C: Setting Your Phone’s Security
Using Special Numbers
Special numbers are important numbers that you have
designated as being “always available.” You can call and
receive calls from special numbers even if your phone is
locked.
Your phone can store up to three special numbers. These
numbers are stored separately from your Contacts entries,
and the same numbers may appear in both your Contacts and
your Special Numbers.
To add or replace a special number:
Note:
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Special Numbers.
Select a location for your entry.
Enter the number and press Done (left softkey).
You cannot assign speed dial numbers to special numbers.
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Section 2C: Setting Your Phone’s Security
Your Phone’s Security
1.
2.
3.
4.
5.
101
Limiting Use of Your Phone
Limiting use of your phone protects specific parts of your
phone from unauthorized use. You determine what is offlimits to other users.
For example, you can set limitations before you loan your
phone to someone, then turn the limitations off when you
get your phone back.
You can limit access to Contacts, Sprint Power Vision Services,
and Pictures. You can limit access to Contacts and data
services. You can also restrict incoming and outgoing phone
calls as well as Walkie-Talkie calls.
Limiting Access to Contacts
To limit access to your Contacts:
1.
2.
3.
4.
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
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102
Select Limit Use > Contacts.
Choose one of the following options and press O:
䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever
they select Contacts.
䡲 View Only lets users view your Contacts, but asks
them to enter your lock code before they edit them.
Section 2C: Setting Your Phone’s Security
Limiting Web Access
To limit access to the Web:
1.
2.
3.
4.
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Limit Use > Data.
Choose one of the following options and press O:
䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever
they select Web or try to launch the browser.
To limit access to your pictures and videos:
1.
2.
3.
4.
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Limit Use > Pictures.
Choose one of the following options and press O:
䡲 Unlock clears all limitations.
䡲 Lock asks users to enter your lock code whenever
they select Pictures.
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Your Phone’s Security
Limiting Access to Pictures & Videos
Limiting Outgoing Calls
To limit outgoing calls:
1. Press O > Settings/Tools > Settings > Security.
2. Enter your lock code. (The Security menu is displayed.)
3. Select Limit Use > Restrict Outgoing Calls.
Section 2C: Setting Your Phone’s Security
103
4. Choose one of the following options and press O:
䡲
䡲
䡲
All stops all outgoing calls.
None allows all calls.
Except Contacts allows outgoing calls only to people
in the Contacts list.
Limiting Incoming Calls
To limit incoming calls:
1.
2.
3.
4.
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Limit Use > Restrict Incoming Calls.
Choose one of the following options and press O:
䡲 All stops all incoming calls.
䡲 None allows all calls.
䡲 Except Contacts allows incoming calls only from
people in the Contacts list.
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Limiting Walkie-Talkie Calls
To limit Walkie-Talkie calls:
1.
2.
3.
4.
104
Press O > Settings/Tools > Settings > Security.
Enter your lock code. (The Security menu is displayed.)
Select Limit Use > Restrict Walkie-Talkie.
Choose one of the following options and press O:
䡲 All stops all Walkie-Talkie calls.
䡲 None allows all Walkie-Talkie calls.
Section 2C: Setting Your Phone’s Security
Erasing Data
You can use your phone’s Security menu to erase all entries in
your Contacts, all items in My Content, all voice record, all
items in Pictures, or all messages from your phone.
To erase all items of a certain type:
1.
2.
3.
4.
Press O > Settings/Tools > Settings > Security
Enter your lock code. (The Security menu is displayed.)
Select the type of item you want to erase.
Resetting Your Phone
You can reset some or all of your settings to their factory or
service defaults.
䢇 Browser – Erases your browser history, Bookmarks,
cookies, recent lists, auto-complete text, and URLs.
䢇 Favorites – Restores all Favorites to their factory defaults.
䢇 Personal Dictionary – Restores all your Personal Dictionary
to its factory defaults.
䢇 All Setting – Restores all phone settings to their factory
defaults.
䢇 Walkie-Talkie Service – Allows Sprint Customer Service to
reset your Walkie-Talkie service in the event of a security
or provisioning issue.
䢇 Reset Phone – Deletes all items in Contacts, My Content,
Voice Records, Pictures, and Messages, and resets WalkieTalkie Services.
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Section 2C: Setting Your Phone’s Security
Your Phone’s Security
If you are sure you wish to erase all these items, press
Yes (left softkey).
105
To reset your phone:
1. Press O > Settings/Tools > Settings > Security >
Reset Settings.
2. Enter your lock code. (The Security menu is displayed.)
3. Select the option you want.
4. If you are sure you wish to reset your phone, press Yes
(left softkey).
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106
Section 2C: Setting Your Phone’s Security
Security Features for Sprint Power Vision
Enabling and Disabling Sprint Power Vision Services
You can disable Sprint Power Vision services without turning off
your phone; however, you will not have access to all Sprint Power
Vision services, including Web and messaging. Disabling Sprint
Power Vision will avoid any charges associated with Sprint Power
Vision services. While signed out, you can still place or receive
phone calls, check voicemail, and use other voice services. You may
enable Sprint Power Vision services again at any time.
To enable or disable Sprint Power Vision services:
Net Guard
The Net Guard option prompts you each time you connect to
Sprint Power Vision. When you access the browser, a screen is
displayed with two choices:
䢇 Connect to Sprint Power Vision once. (You will be
prompted again the next time you sign in.)
䢇 Always Auto-Connect to Sprint Power Vision from now on
without being prompted.
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Your Phone’s Security
1. Press O > Settings/Tools > Settings > Data > Data.
2. Select Off to disable or On to enable.
You can change your Net Guard settings at any time.
To change your Net Guard settings:
1. Press O > Settings/Tools > Settings > Data > Net Guard.
2. Select Off or On.
Section 2C: Setting Your Phone’s Security
107
Update Vision Profile
Your data profile manages your user name and login
information and allows you to connect to the Sprint Power
Vision Network. It may be necessary to update your profile to
maintain peak efficiency.
To update your profile:
䊳
Press O > Settings/Tools > Settings > Data
> Update Vision Profile.
Your phone will connect to the browser and update your data
profile. When the update is finished, the phone returns to
standby mode.
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108
Section 2C: Setting Your Phone’s Security
Sec tion 2D
Controlling Your Roaming Experience
In This Section
⽧
Understanding Roaming
⽧
Setting Your Phone’s Roam Mode
⽧
Using Call Guard
⽧
Using Data Roam Guard
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Roaming
Roaming is the ability to make or receive phone calls when you’re
off the Nationwide Sprint PCS Network. Your new ic902 by
Motorola works anywhere on the Nationwide Sprint PCS
Network and allows you to roam on other networks where
we’ve implemented roaming agreements with other carriers.
(Nextel Walkie-Talkie calls are allowed anywhere on the
Nextel National Network.)
This section explains how roaming works as well as special
features that let you manage your roaming experience.
Section 2D: Controlling Your Roaming Experience
109
Understanding Roaming
Recognizing the Roaming Icon on the Display
Screen
Your phone’s display screen always lets you know when
you’re off the Nationwide Sprint PCS Network. Any time you
are roaming, the phone displays the roaming icon ( ).
Tip:
Remember, when you are using your phone off the
Nationwide Sprint PCS Network, always dial numbers using
11 digits (1 + area code + number).
Note:
Unless your service plan includes roaming, you will pay a
higher per-minute rate for roaming calls.
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality
and security will be similar to the quality you receive when
making calls on the Nationwide Sprint PCS Network.
However, you may not be able to access certain features, such
as the browser or Messaging.
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Note:
110
If you’re on a call when you leave the Nationwide Sprint PCS
Network and enter an area where roaming is available, your
call is dropped. If your call is dropped in an area where you
think Sprint service is available, turn your phone off and on
again to reconnect to the Nationwide Sprint PCS Network.
Section 2D: Controlling Your Roaming Experience
Checking for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint PCS
Network, you will not receive on-phone notification of new
voicemail messages. Callers can still leave messages, but you
will need to periodically check your voicemail for new
messages if you are in a roaming service area for an extended
period of time.
To check your voicemail while roaming:
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, press *.
3. Enter your passcode at the prompt and follow the voice
prompts.
When you return to the Nationwide Sprint PCS Network,
voicemail notification will resume as normal.
Section 2D: Controlling Your Roaming Experience
Roaming
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111
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming capabilities.
By using the Roaming menu option, you can determine which
signals your phone accepts.
Set Mode
Choose from three different settings to control your roaming
experience.
To set your phone’s roam mode:
1. Press O > Settings/Tools > Roaming > Set Mode.
2. To select an option, highlight it and press O.
䡲
䡲
Sprint Only allows you to access the Nationwide
Sprint PCS Network only and prevents roaming on
other networks.
Automatic seeks Sprint service. When Sprint service
is unavailable, the phone searches for an alternate
system.
Roaming Only forces the phone to seek a roaming
system. The previous setting (Sprint Only or
Automatic) is restored the next time the phone is
turned on.
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䡲
112
Section 2D: Controlling Your Roaming Experience
Using Call Guard
Your phone has two ways of alerting you when you are
roaming off the Nationwide Sprint PCS Network: the on
screen roaming icon and Call Guard. Call Guard makes it easy
to manage your roaming charges by requiring an extra step
before you can place or answer a roaming call. (This
additional step is not required when you make or receive calls
while on the Nationwide Sprint PCS Network.)
To turn Call Guard on or off:
1. Press O > Settings/Tools > Roaming > Call Guard.
2. Highlight On or Off and press O.
Note:
Speed dialing is not available when you are roaming with
Call Guard enabled.
BETA DRAFT
To place roaming calls with Call Guard on:
1. From standby mode, dial 1 + area code + the seven-digit
number and press t. (A message is displayed,
informing you that you're making a roam call.)
Roaming
If the Call Guard feature is set to On, you need to take extra
steps to make and receive roaming calls.
2. Press Yes (left softkey) to place the call.
To answer incoming roaming calls with Call Guard on:
1. Press t. (A message is displayed, notifying you that
roaming charges apply.)
2. Press Yes (left softkey) to place the call.
Section 2D: Controlling Your Roaming Experience
113
Using Data Roam Guard
Data Roam Guard makes it easy to manage roaming charges
incurred when accessing the Web through data services.
Whenever you are outside the Nationwide Sprint PCS
Network, Data Roam Guard alerts you to this and asks you
whether you want to continue using the Web. (This
additional step is not required when you connect to the Web
while on the Nationwide Sprint PCS Network.)
To turn Data Roam Guard on or off:
1. Press O > Settings/Tools > Settings > Roaming > Data
Roam Guard.
2. Highlight Always Ask or Never Ask and press O.
BETA DRAFT
114
Section 2D: Controlling Your Roaming Experience
Sec tion 2E
Managing Call History
In This Section
⽧
Viewing Call History
⽧
Phone Call History Options
⽧
Walkie-Talkie Call History Options
⽧
Erasing Call History
Call History keeps track of incoming and outgoing phone calls,
missed phone calls, Walkie-Talkie calls, and Call Alerts. This
section guides you through accessing and making the most
of your Call History.
Section 2E: Managing Call History
Call History
BETA DRAFT
115
Viewing Call History
Call History makes returning phone and Walkie-Talkie calls,
and responding to Call Alerts fast and easy. It lists the last 20
numbers (or Contacts entries) of phone calls you have made,
received or missed. Call History also lists Walkie-Talkie calls,
Group Walkie-Talkie calls, Talkgroup calls, Call Alerts, and
Private Direct Talk calls.
Call History lists are continually updated as new numbers are
added to the beginning of the list and the oldest entries are
removed from the bottom of the list.
Your phone tracks and displays the call histories of phone
calls, Walkie-Talkie calls, and Call Alerts differently.
Call History only records calls that occur while the phone is
turned on. If a phone or Walkie-Talkie call is received while
your phone is turned off, it does not appear in Call History.
Tip:
You can also access Walkie-Talkie call history by pressing
O > Walkie-Talkie > WLK-TLK Contacts > Call History. Your phone
displays a filtered Call History list that only contains
Walkie-Talkie numbers.
BETA DRAFT
Viewing the Call History of Phone Calls
Note:
If you return a phone call from the voicemail menu, it does
not appear in your phone’s Outgoing Calls list.
Each entry contains the phone number (if it is available) and
Contacts entry name (if the phone number is in your
Contacts). Duplicate calls (same number and type of call) may
only appear once on the list.
116
Section 2E: Managing Call History
To view Call History entries for phone calls:
1. Press O > Call History.
2. Sroll left or right to select All Calls, Missed Calls,
Incoming Calls, or Outgoing Calls. Your phone calls are
displayed in reverse chronological order.
3. To view additional details about a call, press O.
If the caller is listed in your Contacts, your phone displays the
name, number and time/date when the call occurred.
Press O to view the Contacts entry.
If the caller is not listed in your Contacts, your phone only
displays the number and time/date when the call occurred.
Viewing the Call History of Walkie-Talkie Calls and
Call Alerts
Your phone tracks Walkie-Talkie calls, Group Walkie-Talkie
calls, Talkgroup calls, and Call Alerts in the All Calls and
Walkie-Talkie lists. They are identified by the following icons.
BETA DRAFT
Walkie-Talkie call.
Talkgroup call.
Call Alert.
Call History
Group Walkie-Talkie call.
Like all items in the Call History lists, they remain listed until
you delete them or until they reach the end of the list.
Section 2E: Managing Call History
117
Note:
The Walkie-Talkie list contains outgoing, incoming, and
missed Walkie-Talkie calls as well as sent and received Call
Alerts.
You cannot view Walkie-Talkie calls or Call Alerts on the
Missed Calls, Incoming Calls, or Outgoing Calls lists. These
only contain phone calls.
To view Walkie-Talkie calls on the All Calls list:
Press O > Call History and scroll to All Calls. The calls are
listed in reverse chronological order, with Walkie-Talkie
calls and Call Alerts mixed in with the phone calls.
䊳
To view Walkie-Talkie calls on the Walkie-Talkie list:
Press O > Call History and scroll to Walkie-Talkie. Your
Walkie-Talkie calls and Call Alerts are displayed in
reverse chronological order.
䊳
To view details about a Walkie-Talkie call or Call Alert:
1. Press O > Call History and scroll to All Calls or WalkieTalkie Calls.
BETA DRAFT
2. Scroll through the calls listed and highlight the
item you want contact information on.
3. To view additional details about a call, press O.
If the caller is listed in your Contacts, your phone displays the
name, number and time/date when the call occurred. Press
O to view the Contacts entry.
If the caller is not listed in your Contacts, your phone only
displays the number and time/date when the call occurred. If
the caller sent you their contact information, press your right
navigation key to view it.
Note:
118
The All Calls and Walkie-Talkie lists also display Private Direct
Talk calls. However, in the case of Private calls, the call detail
contains the wireless phone number, not the Walkie-Talkie
number.
Section 2E: Managing Call History
Phone Call History Options
BETA DRAFT
Making a Phone Call From Call History
Call History
This feature displays the date and time of the call, the phone
number (if available), and the caller’s name (if the number is
already in your Contacts). By highlighting a Call History entry
and pressing Options (right softkey), you can select from the
following options:
䢇 Send Message to send a text message to the number.
䢇 Save to save the number if it is not already in your
Contacts. This option only appears when the caller is not
listed in Contacts. (See “Saving a Phone Number From Call
History” on page 120.)
䢇 View Contact to view the Contacts entry for the number.
This option only appears when the caller is listed in
Contacts.
䢇 Delete to delete the entry.
䢇 Delete All to erase all the entries in the Call History list you
are viewing.
䢇 Select Multiple to select multiple entries.
䢇 Hide My Number to hide your Caller ID number for the
next call.
䢇 Prepend to add numbers to the beginning of the selected
number.
To place a phone call from Call History:
1. Press O > Call History.
2. Sroll left or right to select All Calls, Incoming Calls,
Outgoing Calls, or Missed Calls.
3. Use your navigation keys to scroll to a Call History entry
and press t.
Section 2E: Managing Call History
119
Saving a Phone Number From Call History
Your phone can store up to 900 numbers or electronic
addresses. Individual Contacts entries can contain up to five
separate phone numbers, a Walkie-Talkie number, an email
address, and a Web address. (For more information, see
“Using Contacts” on page 126.)
To save a phone number from Call History:
1. Select a Call History entry and press Options
(right softkey).
2. Select Save and press O.
3. Select As New Entry to create a new Contacts entry.
– or –
Select To Existing Entry and then scroll to the entry you
want to save the number to.
4. Press O.
5. Use the keypad to complete or edit the Contacts entry
and press Save (left softkey).
BETA DRAFT
120
Section 2E: Managing Call History
Prepending a Phone Number From Call History
If you need to make a call from Call History and you happen
to be outside your local area code, you can add the
appropriate prefix by prepending the number.
To prepend a phone number from Call History:
1. Select a Call History entry and press Options
(right softkey).
2. Select Prepend.
3. Enter the prefix and press t.
– or –
Press Options (right softkey) and then select Save to save
the amended number to your Contacts.
Section 2E: Managing Call History
Call History
BETA DRAFT
121
Walkie-Talkie Call History Options
After viewing a Walkie-Talkie call in the All Calls or WalkieTalkie lists, you can select from the following options:
䢇 View Contact to view the Contacts entry of the caller. This
option only appears when the caller is listed in Contacts.
䢇 Save to save information from a Walkie-Talkie call. This
option only appears when the caller is not listed in
Contacts. (See “Saving Walkie-Talkie Information From
Call History” on page 124.)
䢇 Send via WLK-TLK to send contact information to the
Walkie-Talkie caller. (See “Sending Contact Information”
on page 51 for more details.)
䢇 Delete to delete the entry.
䢇 Delete All to erase all the entries in the Call History list you
are viewing.
䢇 Select Multiple to select multiple entries.
BETA DRAFT
Note:
To send a Call Alert from Call History, see “Using Call
Alerts” on page 67.
Your phone offers different options after viewing Private
Direct Talk calls.
Making a Walkie-Talkie Call From Call History
To place a Walkie-Talkie call from Call History:
1. Press O > Call History and scroll to All Calls or WalkieTalkie Calls.
2. Scroll through the calls listed, highlight the
Walkie-Talkie number you want to call.
3. Press and hold the Walkie-Talkie button and speak.
122
Section 2E: Managing Call History
Note:
You cannot make Walkie-Talkie calls from Call History to
entries with insufficient information.
Section 2E: Managing Call History
Call History
BETA DRAFT
123
Saving Walkie-Talkie Information From Call History
To save Walkie-Talkie information from Call History:
1. Press O > Call History and scroll to All Calls or WalkieTalkie Calls.
2. Scroll through the calls listed, highlight the
Walkie-Talkie call you want to save to Contacts, and
then press Options (right softkey).
3. Select Save and press O.
4. Select Add New Entry to create a new Contacts entry
– or –
Select To Existing Entry and then scroll to the entry you
want to save the number to.
5. Use the keypad to complete or edit the Contacts entry
and press Save (left softkey).
After you have saved the number, the new Contacts entry is
displayed.
BETA DRAFT
124
Section 2E: Managing Call History
Erasing Call History
You can erase individual Call History lists or all of them at one
time.
To erase Call History:
1. Press O > Call History and scroll to Erase Call History.
2. Select the list you want to erase.
3. If you are certain you want to erase the list, press
Yes (left softkey).
– or –
Press No (right softkey) to return to the previous menu.
Section 2E: Managing Call History
Call History
BETA DRAFT
125
Sec tion 2F
Using Contacts
In This Section
⽧
About Contacts
⽧
Finding Contacts Entries
⽧
Creating a Contacts Entry
⽧
Contacts Entries for Walkie-Talkie Groups and Talkgroups
⽧
Managing Your Contacts
⽧
Using Your SIM Manager
⽧
Dialing Sprint Services
BETA DRAFT
Now that you know the basics that make it easier to stay in
touch with people and information, you’re ready to explore your
phone’s more advanced features. This section explains how to
use your phone’s Contacts and helps you make the most of
your time when you are trying to connect with the important
people in your life.
126
Section 2F: Using Contacts
About Contacts
Your phone can store up to XXX numbers or electronic
addresses. Individual Contacts entries can contain up to five
separate phone numbers, a Walkie-Talkie number, an email
address, and a Web address.
The total capacity (numbers and electronic addresses) is XXX,
meaning that if each Contacts entry has only one number or
electronic address, you have space for XXX Contacts entries.
Each number or electronic address you add to an individual
entry reduces the remaining amount of available entries. For
example, if you create 100 entries, each with three numbers
for a total of 300 numbers, you only have space remaining for
600 entries with one number (or electronic address) each.
Each Contacts entry may contain:
䢇 A name — The name of the person or organization whose
contact information is stored in the entry. It is not
required; you can create and store Contacts entries
without a name.
䢇 A number or electronic address — Each Contacts entry
must contain a number or an electronic address. This may
be a phone number, Walkie-Talkie number, email address,
or Web address.
䢇 A speed dial number — When you store a phone number,
it is assigned a speed dial number. You can accept the
default speed dial number or change it.
䢇 A ringer — You can assign a ringer to each entry. This is
the sound your phone makes when you receive a call from
any of the phone numbers stored in the entry.
BETA DRAFT
Contacts
Section 2F: Using Contacts
127
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