Motorola Mobility T56MR1 i412/i420 Portable iDEN Handset with Bluetooth User Manual Exhibit 12

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Document ID	1431475
Application ID	b4jUjwhd36KiGq2FBL1PCw==
Document Description	User Guide 3 of 3
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	479.3kB (5991244 bits)
Date Submitted	2011-03-14 00:00:00
Date Available	2011-04-29 00:00:00
Creation Date	2011-03-09 08:32:40
Producing Software	Acrobat Distiller 8.2.6 (Windows)
Document Lastmod	2011-03-09 08:36:01
Document Title	Exhibit 12
Document Creator	Acrobat PDFMaker 8.1 for Word
Document Author:	y10319

FCC ID: IHDT56MR1
FCC Filing Package for Motorola i412/i420 Series Transceivers
Temporary Confidentiality Requested
Exhibit 8: Draft User’s Manual -- 47 CFR 2.1033(b)(3)
The attached User’s Manual is the final production-intended version of the generic Motorola
International English User Manual. This guide will be adapted to carrier-specific versions, but the key
information herein will be retained. Translations into other languages will also be done to support the
needs of other markets. Minor revisions may be made to these manuals, prior to and subsequent to,
placing this product onto the market. Selected portions of the User Guide can be found as indicated
below:
8.1
Safety and Regulatory Section:
Part 2,Page 14
8.2
Part 15B Declaration of Conformity
(Pursuant to 47 CFR 2.1077):
Part 2 Page 24
8.3
Specific Absorption Rate (SAR) Data:
Part 2, Page 21
8.4
Guidance for use with Hearing Aids
(Pursuant to 47 CFR 20.19(f)(1):
Part 2 Page 10
Motorola Mobility, Inc.; 8000 W. Sunrise Blvd, Suite A; Plantation, FL 33322, USA
Part 2 Page 32
www.motorola.com
Page
8-1
Personalize
Ringtones
Find it: Menu / >
Ring Tones
1 Make sure Vibrate All is set to Off.
2 Scroll through the list of ringtones and select one to
assign. Vibrate sets your phone to vibrate instead of
making a sound. Silent sets your phone to neither
vibrate nor make a sound.
3 Select the features you want to assign the ringtone
to.
4 When you’re finished press Done.
Note: This icon , appears on the display if the phone
is set to Silent. This icon 5 appears on the display if
the phone is set to Vibrate All.
Set to vibrate
You can set your phone to vibrate for all calls and
alerts.
Find it: Menu / >
Ring Tones > Vibrate All
Set this option to On or Locked.
Setting this option to On lets you turn Vibrate All off by
pressing the up volume control. Setting this option to
Locked requires you to press and hold the up volume
control to turn Vibrate All off.
26
Personalize
Backlight
Set the amount of time the backlight remains on for
the display and java applications, or turn off the
backlight feature to extend battery life.
Find it: Menu / >
Settings > Display/Info >
Backlight
Wallpaper
Find it: Menu / >
Settings > Display/Info >
Wallpaper
1 Select Wallpaper.
2 Scroll through the list of pictures and press r to
select a picture.
You can set the wallpapers to change automatically by
turning on Auto Cycle.
Menu Language
Find it: Menu / >
Settings > Display/Info >
Language
Profiles
Your phone has different profiles. You can customize
ringtones, display settings, call settings, volume, and
call filters.
Find it: Menu / >
Profiles
Personalize
27
Camera
Take photos
Find it: Press Camera ?
1 Aim the camera lens and press the navigation key
up to zoom in or down to zoom out. To change the
picture size, press the navigation key left or right.
2 Press Capture or press r to take the picture.
3 To save the picture to memory, Store, press Discard
to delete it, or you can press Send to send it in an
MMS message.
Share
To send the picture you’ve just taken via Bluetooth,
PTT, or MMS message, press Menu / > Send Via ...
Camera options
To set camera options such as Zoom, Picture Quality,
and Picture Size, press Menu /.
28
Camera
Media center
Find it: Menu / >
Media Center
The Media Center lets you view and manage your
pictures and audio recordings stored in your phone’s
memory.
Tip: Press * or # to scroll through the different
media types in Media Center.
View pictures
1 Press the navigation key to scroll to Media: Pictures.
2 Select a picture to view it.
You can also press the navigation key left or right to
scroll through all the pictures stored on your phone.
Manage sounds
1 Press the navigation key to scroll to Media: Audio.
2 Select an audio file to play it.
To stop playing an audio file, press the navigation key
down. To play the audio file again, press r. Press the
navigation key left or right to scroll through the audio
files stored on your phone.
Share
To send a picture or audio file via Bluetooth, PTT, or
MMS, highlight it and press Menu / > Send via ...
Media center
29
FM radio
Note: Your service provider may not support this feature.
Find it: Menu / >
FM Radio
Note: A wired 2.5mm headset is required for FM radio
use.
Find a station
Seek
Press the navigation key up or down to search for the
next available station
Enter a station frequency
Press Menu / > Enter Freq. to use your key pad to
enter a station frequency.
Station Presets
Your phone can store up to nine station presets.
Store a station to a preset
To store a station to your presets, tune into it and then
press and hold the corresponding number (1-9) on your
keypad.
Use station presets
To tune in a station preset, press the corresponding
number on your keypad.
30
FM radio
Bluetooth™ wireless
lose the wires and go wireless
Turn Bluetooth power on or off
Find it: Menu / >
Bluetooth > Setup > Power
Note: To extend battery life, turn Bluetooth power off
when not in use.
Connect devices
Note: This feature requires an optional accessory.
1 Make sure the Bluetooth device is in discoverable
mode.
Note: Refer to the guide that came with the
Bluetooth device for details.
Bluetooth > Hands Free >
2 Press Menu / >
[Find Devices] to connect to an audio Bluetooth
Bluetooth > Link to
device. Press Menu / >
Devices to connect to any other type of Bluetooth
device. Your phone will scan for the device.
3 Select your Bluetooth device from the list.
4 Press Yes when you’re prompted to bond.
5 Enter the Bluetooth PIN, such as 0000.
Some Bluetooth devices require a PIN. Please refer
to your Bluetooth device’s user guide to locate this
information.
Bluetooth™ wireless
31
If your device doesn’t have a Bluetooth PIN, you can
enter any PIN for that device.
6 Press Ok.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Reconnect devices
To automatically reconnect your phone to a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, select the device name in the Hands Free
Devices list.
Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
To manually disconnect your phone from a paired
device, select the device name in the Hands Free
Devices list. When prompted to disconnect, press Yes.
32
Bluetooth™ wireless
Tools
Datebook
features
create datebook events
To create a new Datebook event press Menu / >
Datebook > [New Event].
see datebook events
To see a datebook event press Menu / >
Datebook. Press the navigation key left or right to
see the day and up or down to see the events.
Voice Record
features
create a voice record
VoiceRecord > [New
Press Menu / >
VoiceRec]. Press r to stop recording.
playing voice records
VoiceRecord. Highlight a voice
Press Menu / >
record and press r to play it. To stop the voice
record while it’s playing, press r.
Note: Recording of phone calls is subject to varying
State and Federal laws regarding privacy and recording
Tools
33
of phone conversations. Always obey the laws and
regulations on the use of this feature.
Accessibility
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated
for Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility, see
“Hearing Aid Compatibility with Mobile Phones” in
your legal and safety information. You may also want to
consult your hearing health professional, who should
be able to help you get the best results.
Settings > Phone
• Settings: Press Menu / >
Calls > Hearing Aid. Select Microphone to optimize
your phone for microphone coupling, or select
Telecoil to optimize your phone for telecoil coupling.
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
34
Tools
• Position: During a call, hold the phone to your ear
as normal, and then rotate/move it to get the best
position for speaking and listening.
TTY
You can use your phone in TTY mode with standard
Settings >
teletype machines. Pres Menu / >
Phone Calls > TTY and select the mode you need:
• TTY: Type and read text on your TTY device.
• HCO: Hearing-Carry-Over—type text on your TTY
device and listen to voice replies on your phone’s
speaker.
• VCO: Voice-Carry-Over—speak into your phone and
read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
information.
Tools
35
Security
Phone lock
Find it: Menu / >
Settings > Security > Phone
Lock > Lock Now or Auto Lock
Change unlock code
When you receive your phone, your unlock code is
0000.
To change your unlock code, press Menu / >
Settings > Security > Change Passwds > Unlock
Code. Enter the current unlock code and enter the new
four digit unlock code. Re-enter the new four digit
unlock code to confirm.
Keypad lock
Find it: Menu / >
Settings > Security > Keypad
Lock > Lock Now or Auto Lock
Shortcut: To lock the keypad, press Menu / > *.
Lock your SIM
To lock your SIM, press Menu / >
Security > SIM PIN > On.
Settings >
Caution: If you enter an incorrect PIN code three
times, your phone locks your SIM card and asks for
your PIN unlock code.
36
Security
Change SIM PIN
To change your SIM PIN, press Menu / >
Settings > Security > Change Passwds > SIM PIN.
PUK code
To unlock your SIM PIN, you need to enter your PIN
unlock code (PUK code) when prompted.
Note: Your PUK code is provided by your service
provider.
GPS PIN
When you receive your phone, your GPS PIN is 0000.
Settings
To change your GPS PIN press Menu / >
> Security > Change Passwords > GPS PIN. Enter the
current GPS PIN and enter the new four-to-eight digit
GPS PIN. Re-enter the new four- to eight-digit GPS PIN
to confirm.
Forgot your password?
If you forget your password, contact your service
provider.
37
Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
• Don’t let the mobile device or battery come in contact with water.* Water
can get into the mobile device’s circuits, leading to corrosion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
• Don’t allow the battery to touch metal objects. If metal objects, such as
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
• Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as
a hair dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the battery or mobile device.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note: Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
Important: Use Motorola Original products for quality assurance and
safeguards. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Battery Use & Safety
38
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Important: Motorola’s warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not
only important for safety, it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the Web:
• www.motorola.com/recycling
• www.rbrc.org/call2recycle/ (in English only)
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
032375o
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for
efficient battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
Battery Charging
39
• Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories
in the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at
www.motorola.com/callsmart (in English only).
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
40
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every hour, and stop use if
you are tired.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English
only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
[Nov0109]
Small Children
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
41
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and
can include fueling areas, such as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries unless it is a radio product type especially qualified for
use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL
approved). In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol
032374o
Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
032376o
032375o
42
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Symbol
Definition
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola and are not
using the mobile device in the intended use positions along side the head in the
43
phone mode or in front of the face in the two-way radio mode, keep the device at
least 2.5 centimeters (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
or approved accessories, visit our Web site at: www.motorola.com.
Two-Way Radio Operation
Your radio product has been designed and tested to comply with national and
international standards and guidelines regarding human exposure to RF
electromagnetic energy, when operated in the two-way mode (at the face, or at the
abdomen when using an audio accessory) at usage factors of up to 50% talk/50%
listen.
Transmit no more than the rated duty factor of 50% of the time. To transmit (talk),
push the PTT button. To receive calls, release the PTT button. Transmitting 50% of
the time or less, is important because this radio generates measurable RF energy
onlywhentransmitting(intermsofmeasuringforstandardscompliance).
When using your radio product as a traditional two-way radio,
hold the radio product in a vertical position with the
microphone 2.5 to 5 centimeters (1 to 2 inches) away from
the lips.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult airline
staff about using it in flight.
44
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential
for interference.
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your healthcare provider.
Portable Radio Product Operation and
EME Exposure
Your Motorola radio product is designed to comply with the following national and
international standards and guidelines regarding exposure of human beings to radio
frequency electromagnetic energy (EME):
• United States Federal Communications Commission, Code of Federal
Regulations; 47 CFR part 2 sub-part J.
• American National Standards Institute (ANSI) / Institute of Electrical and
Electronics Engineers (IEEE). C95. 1-1992.
• Institute of Electrical and Electronics Engineers (IEEE). C95. 1-2005 Edition.
• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998.
• Ministry of Health (Canada). Safety Code 6. Limits of Human Exposure to Radio
frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz,
1999.
• Australian Communications Authority Radio communications (Electromagnetic
Radiation - Human Exposure) Standard 2003.
• ANATEL, Brazil Regulatory Authority, Resolution 303 (July 2, 2002) “Regulation of
the limitation of exposure to electrical, magnetic, and electromagnetic fields in
45
the radio frequency range between 9 kHz and 300 GHz.” “Attachment to
Resolution 303 from July 2, 2002."
Specific Absorption Rate (IEEE)
SAR (IEEE)
Your model wireless phone meets the governmental
requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and
manufactured to not exceed limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed for the safety of all persons,
regardless of age or health, and to account for any variations in measurements.
The exposure standard for mobile devices employs a unit of measurement known as
the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one
gram of tissue. Tests for SAR are conducted using procedures accepted by the FCC
and by Industry Canada with the mobile device transmitting at its highest certified
power level in all tested frequencies. Although the SAR is determined at the highest
certified power level, the actual SAR level of the mobile device while operating can
be below the maximum value. This is because the mobile device is designed to
operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station, the lower the
power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) submitted to the
FCC and available for review by Industry Canada. The highest SAR value for this
mobile device when tested for use at the ear is 0.94 W/kg, and when worn on the
body, as described in this guide, is 0.90 W/kg. Body-worn measurements can differ,
46
depending upon available accessories and regulatory requirements. The SAR
information includes the Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
Your model wireless phone meets international
guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed to not exceed
the limits for exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific organization ICNIRP
and include safety margins designed to assure the protection of all persons,
regardless of age and health, and to account for any variations in measurements.
The guidelines use a unit of measurement known as the Specific Absorption Rate
(SAR). The ICNIRP SAR limit for mobile devices used by the general public is 2 watts
per kilogram (W/kg), and the highest SAR value for this mobile device when tested
at the ear is 0.53 W/kg. As mobile devices offer a range of functions, they can be
used in other positions, such as on the body as described in this guide. In this case,
the highest tested SAR value is 0.66 W/kg. The tests are carried out in accordance
with international guidelines for testing. The SAR information includes the Motorola
testing protocol, assessment procedure, and measurement uncertainty range for this
product.
As SAR is measured utilizing the mobile device’s highest transmitting power, the
actual SAR of this mobile device while operating is typically below that indicated
47
above. This is due to automatic changes to the power level of the mobile device to
ensure it only uses the minimum level required to reach the network.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
The World Health Organization has stated that present scientific information does
not indicate the need for any special precautions for the use of mobile devices. They
note that if you want to reduce your exposure, then you can do so by limiting the
length of calls or using a handsfree device to keep the mobile device away from the
head and body.
Additional Information can be found on the Web sites of the World Health
Organization (http://www.who.int/emf) or Motorola Mobility, Inc.
(http://www.motorola.com/rfhealth).
Information from the World Health
Organization
“A large number of studies have been performed over the last two decades to
assess whether mobile phones pose a potential health risk. To date, no adverse
health effects have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information: http://www.who.int/emf
WHO Information
FCC Declaration of Conformity
FCC DoC
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola Mobility, Inc.
Address: 8000 West Sunrise Boulevard,
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i420
48
Model Number: H80XAH6QR2AN
FCC ID: IHDT56MR1
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
FCC Notice to Users
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Notice
49
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B
digital apparatus complies with Canadian ICES-003.
Industry Canada Notice
GPS & AGPS
Your mobile device can use Global Positioning System (GPS) signals for
location-based applications. GPS uses satellites controlled by the U.S. government
that are subject to changes implemented in accordance with the Department of
Defense policy and the Federal Radio Navigation Plan. These changes may affect
the performance of location technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS
uses your wireless service provider's network and therefore airtime, data charges,
and/or additional charges may apply in accordance with your service plan. Contact
your wireless service provider for details.
GPS & AGPS
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or
AGPS technology also transmit location-based information. Additionally, if you use
applications that require location-based information (e.g. driving directions), such
applications transmit location-based information. This location-based information
may be shared with third parties, including your wireless service provider,
applications providers, Motorola, and other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your approximate
location.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
50
• Remain on the phone for as long as the emergency responder instructs you.
Performance Tips
• Go outside and away from underground locations, covered vehicles, structures
with metal or concrete roofs, tall buildings, and foliage. Indoor performance
might improve if you move closer to windows, but some window sun shielding
films can block satellite signals.
• Move away from radios, entertainment equipment, and other electronic devices.
Navigation
When using navigation features, note that mapping information, directions and
other navigational data may contain inaccurate or incomplete data. In some
countries, complete information may not be available. Therefore, you should visually
confirm that the navigational instructions are consistent with what you see. All
drivers should pay attention to road conditions, closures, traffic, and all other factors
that may impact driving. Always obey posted road signs.
Navigation
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas—for
example, handsfree use only may be required. Go to
www.motorola.com/callsmart (in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial. If available, these features help you to place your
call without taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer
of convenience to your mobile device with one of the many Motorola Original
handsfree accessories available today.
Driving Safety
51
• Position your mobile device within easy reach. Be able to access your
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency
number in the case of fire, traffic accident, or medical emergencies (wherever
wireless phone service is available).
• Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number (wherever wireless phone
service is available), as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless
phone service is available).
52
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
• Monitor access—Keep your mobile device with you and do not leave it where
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
• Keep software up to date—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
• Secure Personal Information—Your mobile device can store personal
information in various locations including your SIM card, memory card, and
phone memory. Be sure to remove or clear all personal information before you
recycle, return, or give away your device. You can also backup your personal data
to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device,
go to www.motorola.com/support
• Online accounts—Some mobile devices provide a Motorola online account
(such as MOTOBLUR). Go to your account for information on how to manage the
account, and how to use security features such as remote wipe and device
location (where available).
• Applications—Install third party applications from trusted sources only.
Applications can have access to private information such as call data, location
details and network resources.
• Location-based information—Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
Privacy & Data Security
53
shared with third parties, including your wireless service provider, applications
providers, Motorola, and other third parties providing services.
• Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
privacy@motorola.com, or contact your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Use & Care
liquids
Don’t expose your mobile device to water, rain, extreme humidity,
sweat, or other liquids. If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C
(14°F) or above 60°C (140°F). Don’t recharge your mobile device in
temperatures below 0°C (32°F) or above 45°C (113°F)
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
54
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol
or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such
as chargers, headsets, or batteries) with your household waste, or in a
fire. These items should be disposed of in accordance with the national
collection and recycling schemes operated by your local or regional
authority. Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of
Motorola approved national recycling schemes, and further information on Motorola
recycling activities can be found at: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
California Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Perchlorate Label
55
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile
Phones
Some Motorola phones are measured for compatibility with hearing aids. If the box
for your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box. To maintain the published Hearing
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
Hearing Aid Compatibility
56
results for your hearing device. The more immune your hearing aid is, the less likely
you are to experience interference noise from mobile phones.
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of
the Copyright Laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
advisor.
Content Copyright
Export Law Assurances
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Export Law
57
Product Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Registration
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States), where you can select from a
number of customer care options. You can also contact the Motorola Customer
Support Center at 1-800-453-0920 (United States), 1-877-483-2840 (TTY, TDD United
States for hearing impaired), or 1-800-461-4575 (Canada).
Motorola Limited Warranty
(International)
Warranty
What Does this Warranty Cover?
MOTOROLA warrants the MOTOROLA manufactured iDEN Communication Products
listed below (“Product”) against defects in material and workmanship under normal
use and service for a period of time from the date of purchase as scheduled below:
Products Covered
Length of Coverage
iDEN Subscriber Digital
Mobile and Portable Units
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
58
Products Covered
Length of Coverage
Product Accessories
(manufactured by or under
license from MOTOROLA).
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Batteries
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Rechargeable Batteries will be replaced during the applicable warranty period if:
• the battery capacity falls below 80% of rated capacity, or
• the battery develops leakage.
MOTOROLA, at its option, will at no charge either repair the Product (with new or
reconditioned parts, in compliance with local legislation), replace it (with a new or
reconditioned Product, in compliance with local legislation), or refund the purchase
price of the Product during the warranty period provided it is returned in accordance
with the terms of this warranty. Replaced parts or boards are warranted for the
balance of the original applicable warranty period. All replaced parts of Product
shall become the property of MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user
purchaser only and is not assignable or transferable to any other party. This is the
complete warranty for the Product manufactured by MOTOROLA. MOTOROLA
assumes no obligations or liability for additions or modifications to this warranty
unless made in writing and signed by an officer of MOTOROLA. Unless made in a
separate agreement between MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation, maintenance or service of the
Product.
MOTOROLA cannot be responsible in any way for any ancillary equipment not
furnished by MOTOROLA which is attached to or used in connection with the
Product, or for operation of the Product with any ancillary equipment, and all such
equipment if expressly excluded from this warranty. Because each system which
may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or
59
operation of the system as a whole, or any portion of the system not produced by
MOTOROLA, under this warranty.
General Provisions:
This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding
the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S
options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. IN NO
EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE
DISCLAIMED BY LAW.
How to Get Warranty Service:
You must provide proof of purchase (bearing the date of purchase and Product item
serial number) in order to receive warranty service and, also, deliver or send the
Product item, transportation and insurance prepaid, to an authorized warranty
service location. Warranty service will be provided by MOTOROLA through one of its
authorized warranty service locations. If you first contact the company which sold
you the Product (e.g., dealer or communication service provider), it can facilitate your
obtaining warranty service.
What This Warranty Does Not Cover:
• Defects or damage resulting from use of the Product in other than its normal and
customary manner.
• Defects or damage from misuse, accident, water, or neglect.
• Defects or damage from improper testing, operation, maintenance, installation,
alteration, modification, or adjustment.
• Breakage or damage to antennas unless caused directly by defects in material
workmanship.
60
• A Product subjected to unauthorized Product modifications, disassembly or
repairs (including, without limitation, the addition to the Product of
non-MOTOROLA supplied equipment).
• Product which has had the serial number removed or made illegible.
• Rechargeable batteries if:
Any of the seals on the battery enclosure of cells are broken or show evidence of
tampering.
The damage or defect is caused by charging or using the battery in equipment or
service other than the Product for which it is specified.
• Freight costs to the repair depot.
• A Product which, due to illegal or unauthorized alteration of the
software/firmware in the Product, does not function in accordance with
MOTOROLA’S published specifications or the local type acceptance labeling in
effect for the Product at the time the Product was initially distributed from
MOTOROLA.
• Scratches or other cosmetic damage to Product surfaces that does not effect the
operation of the Product.
• Normal and customary wear and tear.
• Exclusion for defects or damage arising from use of the products in connection
with non-MOTOROLA equipment.
Patent and Software Provisions:
MOTOROLA will defend, at its own expense, any suit brought against the end user
purchaser to the extent that it is based on a claim that the Product or parts infringe a
patent, and Motorola will pay those costs and damages finally awarded against the
end user purchaser in any such suit which are attributable to any such claim, but
such defense and payments are conditioned on the following:
• That MOTOROLA will be notified promptly in writing by such purchaser of any
notice of such claim;
• That MOTOROLA will have sole control of the defense of such suit and all
negotiations for its settlement or compromise; and
• Should the Product or parts become, or in MOTOROLA’S opinion be likely to
become, the subject of a claim of infringement of a patent, that such purchaser
will permit MOTOROLA, at its option and expense, either to procure for such
61
purchaser the right to continue using the Product or parts or to replace or modify
the same so that it becomes non infringing or to grant such purchaser a credit for
the Product or parts as depreciated and accept its return. The depreciation will
be an equal amount per year over the lifetime of the Product or parts as
established by MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent infringement
which is based upon the combination of the Product or parts furnished hereunder
with software, apparatus or devices not furnished by MOTOROLA, nor will
MOTOROLA have any liability for the use of ancillary equipment or software not
furnished by MOTOROLA which is attached to or sued in connection with the
Product or any parts thereof. In no event shall MOTOROLA be liable for any
incidental, special or consequential damages arising from any claim of patent
infringement or alleged infringement.
Laws in the United States and other countries preserve for MOTOROLA certain
exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights
to reproduce in copies and distribute copies of such MOTOROLA software.
MOTOROLA software may be used in only the Product in which the software was
originally embodied and such software in such Product may not be replaced, copied,
distributed, modified in any way, or used to produce any derivative thereof. No other
use including, without limitation, alteration, modification, reproduction, distribution,
or reverse engineering of such MOTOROLA software or exercise or rights in such
MOTOROLA software is permitted. No license is granted by implication, estoppel or
otherwise under MOTOROLA patent rights or copyrights.
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Note: FOR IDEN SUBSCRIBER PRODUCTS, ACCESSORIES AND SOFTWARE
PURCHASED IN THE UNITED STATES OR CANADA.
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its
Motorola iDEN Digital Mobile and Portable Handsets ("Products"),
Motorola-branded or certified accessories sold for use with these Products
("Accessories") and Motorola software contained on CD-Roms or other tangible
62
media and sold for use with these Products ("Software") to be free from defects in
materials and workmanship under normal consumer usage for the period(s) outlined
below. This limited warranty is a consumer's exclusive remedy, and applies
as follows to new Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied by this
written warranty:
Products Covered
Length of Coverage
Products as defined above.
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Accessories as defined
above.
One (1) year from the date of purchase by
the first consumer purchaser of the product
unless otherwise provided for below.
Products or Accessories that
are Repaired or Replaced.
The balance of the original warranty or
for ninety (90) days from the date
returned to the consumer, whichever is
longer.
Software as defined above.
Applies only to physical defects
in the media that embodies the
copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the date of
purchase.
What is Not Covered? (Exclusions)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Ornamental Decorations. Ornamental decorations such as emblems, graphics,
rhinestones, jewels, gemstones and their settings, and other decorative elements,
are excluded from coverage.
63
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result
from the use of Non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, including without
limitation, software changes, or modification in any way by someone other than
Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, antennas, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products, Accessories or Software is excluded from
coverage.
Software Embodied in Physical Media. No warranty is made that the software
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the internet), is provided "as
is" and without warranty.
64
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does not conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled. To avoid losing such data, software and
applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
To obtain service or information, please call Motorola iDEN Customer Services:
1-800-453-0920 or 954-723-4910 (United States)
1-877-483-2840 (TTY, TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Or visit us online at www.motorola.com/repair (United States) or
www.motorola.com/support (Canada).
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
65
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental
or consequential damages, or limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state
or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted Motorola software such as the exclusive rights to
reproduce and distribute copies of the Motorola software. Motorola software may
only be copied into, used in, and redistributed with, the Products associated with
such Motorola software. No other use, including without limitation disassembly of
such Motorola software or exercise of the exclusive rights reserved for Motorola, is
permitted.
Patent and Software Provisions:
MOTOROLA will defend, at its own expense, any suit brought against the end user
purchaser to the extent that it is based on a claim that the Product or parts infringe a
patent, and Motorola will pay those costs and damages finally awarded against the
end user purchaser in any such suit which are attributable to any such claim, but
such defense and payments are conditioned on the following:
• That MOTOROLA will be notified promptly in writing by such purchaser of any
notice of such claim;
• That MOTOROLA will have sole control of the defense of such suit and all
negotiations for its settlement or compromise; and
• Should the Product or parts become, or in MOTOROLA’S opinion be likely to
become, the subject of a claim of infringement of a patent, that such purchaser
will permit MOTOROLA, at its option and expense, either to procure for such
purchaser the right to continue using the Product or parts or to replace or modify
66
the same so that it becomes non infringing or to grant such purchaser a credit for
the Product or parts as depreciated and accept its return. The depreciation will
be an equal amount per year over the lifetime of the Product or parts as
established by MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent infringement
which is based upon the combination of the Product or parts furnished hereunder
with software, apparatus or devices not furnished by MOTOROLA, nor will
MOTOROLA have any liability for the use of ancillary equipment or software not
furnished by MOTOROLA which is attached to or sued in connection with the
Product or any parts thereof. In no event shall MOTOROLA be liable for any
incidental, special or consequential damages arising from any claim of patent
infringement or alleged infringement.
Laws in the United States and other countries preserve for MOTOROLA certain
exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights
to reproduce in copies and distribute copies of such MOTOROLA software.
MOTOROLA software may be used in only the Product in which the software was
originally embodied and such software in such Product may not be replaced, copied,
distributed, modified in any way, or used to produce any derivative thereof. No other
use including, without limitation, alteration, modification, reproduction, distribution,
or reverse engineering of such MOTOROLA software or exercise or rights in such
MOTOROLA software is permitted. No license is granted by implication, estoppel or
otherwise under MOTOROLA patent rights or copyrights.
67
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note: Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the Motorola
Customer Support Center at:
1 (800) 453-0920 (United States)
1 (877) 483-2840 (TTY, TDD United States for hearing impaired)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. All other product or service names are the
property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Product ID: Motorola i420
Manual Number: NNTN9079A
68
www.motorola.com

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