Motorola Mobility T56NG9 WCDMA/GSM/LTE TRANSCEIVER WITH BT, WLAN, & NFC User Manual User Guide

Motorola Mobility LLC WCDMA/GSM/LTE TRANSCEIVER WITH BT, WLAN, & NFC User Guide

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USERS MANUAL 3 HTML Version

USERS MANUAL 3

41Location

Location

where you are, where you’re going

Google MapsTM

Find it: Apps >

Maps

Note: The map image you see may be a little different.

hts

Arlington Heights

Schaumburg

Elmhurst

Oak Park

Addison

Cicero

Oak Lawn

East

Chicag

Chicago

Evanston

Des Plaines

Elmwood

Park

La Grange

Harvey

Calumet

City

Hammond

Orland Park

Tinley Park

Blue Island

Northbrook

Chicago

Hei

hts

Heights

Highland

Highland Park

Grove

Buffalo Grove

lein

hts

Elmhurst Oak Park

Addison

Cicero

Oak Lawn

East

Chicag

Chicago

Evanston

Des Plaines

Elmwood

Park

La Grange

Harvey

Calumet

City

Hammond

Orland Park

Tinley Park

Blue Island

Northbrook

Chicago

Hei

hts Highland

Highland Park

Grove

lein

294

290

Chicago, IL

il P

ago

Chicago

ChiCh

Chicag

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Chicago

Harvey

City

CityCity

City

CitCit

City

ammond

mmo

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ammondammond

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ondond

Hammond

Orland Park

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land

Orland

rland Parkrland Park

ParkPark

andand

Orland Park

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Orland Park

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Maps

Select a map or

navigation view.

Add information Layers.

See map options.

Find nearby Places.

Get Directions.

Center the map on my

location.

Search maps.

Google Maps offers powerful, user-friendly mapping

technology and local business information—including

business locations, contact information, and driving

directions.

For help, touch Menu >

Help

Tip: Want to know what’s in your immediate area? Try

Google Places™. Touch Apps >

Maps

, touch the

Maps

view control in the upper-left, then touch

Places

see listings for restaurants, cafes, bars, and more based

on your current location.

Google Maps Navigation BetaTM

Google Maps Navigation Beta is a complete GPS

navigation system with voice guidance that shows you

the way.

Find it: Apps >

Maps

Navigation

Follow the prompts to speak or type your destination.

For more information, go to

www.google.com/mobile/navigation.

Google LatitudeTM

See where your friends and family are on Google Maps.

Plan to meet up, check that your parents got home

safely, or just stay in touch.

Don’t worry, your location is not shared unless you agree

to it. You need to join Google Latitude, and then invite

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42Wireless

your friends to view your location or accept their

invitations.

To get started, touch Apps >

Maps

Join

Latitude

. Then:

•To start Google Latitude, touch Apps >

Maps

Latitude

•To add friends, touch

FRIENDS LIST

•To remove friends, touch

FRIENDS LIST

, touch a friend

in your list, then touch

Remove this friend

•To turn off Google Latitude, touch your Latitude

name tag in map view, then touch

Edit privacy settings

Sign out of Latitude

Wireless

lose the wires

Quick start: Wireless

Connect your smartphone to fast Wi-Fi networks or

Bluetooth™ devices.

To connect, touch Apps >

Settings

Wi-Fi

Bluetooth

Wi-Fi

Network 1 Name

Connected

Network 2 Name

Network security type

Network 3 Name

Network security type

SCAN ADD NETWORK

Bluetooth

AVAILABLE DEVICES

DROID RAZR HD

Not visible to other Bluetooth devices

TOUCH TO PAIR

Motorola Headset

SEARCH FOR DEVICES

Connect to this network.

Turn Wi-Fi power on & off.

Connect to this device.

Turn Bluetooth

power on & off.

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43Wireless

Wi-Fi networks

Turn Wi-Fi power on or off

Touch Apps >

Settings

, then touch the

Wi-Fi

power switch to turn it or .

Note: To extend battery life, turn off Wi-Fi power when

not in use.

Wi-Fi search & connect

When Wi-Fi is on, the Wi-Fi in range indicator

appears in the status bar when a network is available.

Drag down the status bar and touch the

Wi-Fi networks

available

notification to select and connect to a network.

To search for a network when Wi-Fi is off:

1Touch Apps >

Settings

Wi-Fi

2Touch the

Wi-Fi

power switch to turn it and

scan. Your smartphone lists the networks it finds

within range.

Tip: To see your smartphone’s MAC address or other

Wi-Fi details, touch Menu >

Advanced

3Touch a network to connect. If necessary,

enter

Network SSID

Security

, and

Password

, and touch

Connect

When your smartphone is connected to the network,

the Wi-Fi connected indicator appears in the status

bar.

ON OFF

Tip: When you are in range and Wi-Fi power is on, you

will automatically reconnect to available networks you’ve

connected to before.

Wi-Fi hotspot

You can make your smartphone a Wi-Fi hotspot to

provide portable, convenient internet access to other

Wi-Fi enabled devices.

Caution: This application significantly impacts battery

life. You may want to run this application with the

charger connected.

Note: You need to subscribe to Wi-Fi hotspot service to

use this feature. Contact your service provider.

To set up your smartphone as a Wi-Fi hotspot:

1Touch Apps >

Settings

Tethering &

Mobile Hotspot

to turn on the

hotspot.

2Touch

Mobile Hotspot settings

Configure Mobile

Hotspot

to change hotspot security and configuration

settings:

•

Network SSID

: Enter a unique name for your

hotspot and touch

•

Security

: Select the type of security you want:

WEP

WPA

, or

WPA2

. Enter a unique password.

Other users can access your Wi-Fi hotspot only if

they enter the correct password.

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44 Wireless

Note: Keep it secure. To protect your smartphone

and hotspot from unauthorized access, it is

strongly recommended that you set up hotspot

Security

(

WPA2

is the most secure), including

password.

•

Broadcast Channel

: Select a channel that

minimizes potential interference. You may need

to try different channels after your hotspot is

active for a time.

3Touch

Save

when the settings are complete.

When your Wi-Fi hotspot is active, other Wi-Fi enabled

devices can connect by entering your hotspot’s

SSID

selecting a

Security

type, and entering the correct

Password

Wi-Fi modes

For those who like to get a bit more technical, your

smartphone supports the following Wi-Fi modes:

802.11 b, g, n.

BluetoothTM handsfree devices

Turn Bluetooth power on or off

Touch Apps >

Settings

, then touch the

Bluetooth

power switch to turn it or .

Note: To extend battery life, turn off Bluetooth power

when not in use.

OFF

Connect new Bluetooth devices

Note: This feature requires an optional accessory.

To connect with a new Bluetooth headset or other

device, you need to pair with it. You only need to do this

once for each device—to connect again, just turn on the

device.

1Make sure the Bluetooth device you are pairing with

is in discoverable mode.

Note: Refer to the guide that came with the

Bluetooth device for details.

2Touch Apps >

Settings

Bluetooth

3Touch the

Bluetooth

power switch to turn it and

scan. If Bluetooth power is already on, touch

FOR DEVICES

4Touch a device to connect.

5If necessary, touch

, or enter the device passkey

(like

0000

) to connect to the device. When the device

is connected, the Bluetooth connected indicator

appears in the status bar.

Note: Using a mobile device or accessory while driving

may cause distraction and may be illegal. Always obey

the laws and drive safely.

Reconnect devices

To automatically reconnect your smartphone with a

paired device, simply turn on the device.

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45Wireless

To manually reconnect your smartphone with a paired

device, touch the device name in the

AVAILABLE

DEVICES

list.

Disconnect devices

To automatically disconnect your smartphone from a

paired device, simply turn off the device.

To manually disconnect your smartphone from a paired

device, touch the device name in the devices list, then

touch

Change device name

Touch Apps >

Settings

Bluetooth

, turn Bluetooth

power on, then touch Menu >

Rename phone

. Enter a

name and touch

NFC

Near Field Communication technology

lets you instantly share content (like

web links, contacts, and photos),

information, and more, by touching the

back of your phone to another

NFC-enabled device.

Activate NFC & Android Beam

To activate NFC on your phone, touch Apps

Settings

NFC

. Make sure the checkbox is

checked.

To activate Android Beam, touch Apps >

Settings

Android Beam

, then touch the power switch to

turn it .

Share with Android Beam

Use Android Beam to share content on your phone with

another NFC-enabled phone or tablet.

Note: The other device must support NFC too.

1Open the screen that contains what you want to

share—map page, browser page, photo, whatever.

2Touch the back of your phone to the back of the other

device.

When the devices connect, you’ll see

Touch to Beam

on your phone.

3Touch your screen to share your content.

Receive with NFC

Receive web links, e-coupons, brochures, maps and

more from an NFC tag. Look for the NFC logo on

posters, signs, store displays and other areas. Just touch

the back of your phone to the logo to receive its tag

information.

Bluetooth & Wi-Fi one-touch setup

Just touch your phone to an NFC-enabled Bluetooth

device or Wi-Fi access point to automatically pair or

connect with the device.

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46Wireless

Mobile payment

You can use Google™ Wallet or another secure payment

app to pay for your purchase (where available).

Look for the NFC logo to confirm that you can make a

mobile payment. Touch the back your phone to the

payment device to pay for your purchase.

Security

Mobile payments, wireless connections, and content

sharing all demand security:

•Range: NFC only works over a short range (about

4 cm/1.5 inches), so it's unlikely you’ll connect by

mistake—if you did, you would still have to accept the

connection to send or receive information.

• Encryption: Your phone uses the latest security,

encryption, and authentication features to protect

your personal information for mobile payments and

content sharing.

MOTOPRINT

Print email, documents, pictures, and contacts directly

to shared printers on a Wi-Fi network—no printer drivers

necessary. MOTOPRINT automatically discovers

networked printers for you. You can even save your

favorite printers and geo-tag their location for future use.

Print a document or file

To print something from the

Quickoffice

, or

Gallery

apps, open it and touch Menu >

or >

Add a printer

Open the document or file you want to print, then touch

Menu >

Find printers

(home) or select an

advanced search option (work).

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47Tools

Tools

stay on top of things

Calendar

Managing your schedule has never been easier. The

calendar automatically shows calendar events from your

web-based Google™ account, and syncs events that you

enter from your smartphone or web browser.

Find it: Apps >

Calendar

You can view your calendar in different ways: Touch the

date, then touch

Day

Week

Month

, or

Agenda

. When you

highlight an event, more details appear.

Tip: To add a calendar widget to your home screen,

touch Apps >

Widgets

, touch and hold

Calendar

, then

drag it to a spot on the home screen.

Add calendar events

From any view, touch Menu >

New event

. Enter the

event start time and other details. You can even set a

reminder so you don’t forget about the event. (When

you set the reminder time to

0minutes

, it plays at the

event start time.)

Tip: Reminders will play only if you’ve selected a

notification ringtone (see “Ringtones” on page 39).

When you finish entering event details, touch

Save

Manage calendar events

To edit an event, touch and hold it, then touch

Edit event

When you’re done, touch

Save

To delete an event, touch and hold it, then touch

Delete

event

To go to today, touch .

Tasks

Find it: Apps >

Tasks

To add a task, touch .

Touch

All tasks

to view your

tasks by due date, priority,

and more.

Tip: To add a tasks widget to

your home screen, touch

Apps >

Widgets

, touch

and hold

Task

, then drag it to

a spot on a home screen page.

May 26 (1)

Pick up birthday cake

Due: Sat, May 26, 2012

Untagged

All tasks

y 26

(

)

All tasks

By priority

Overdue

Due today

Starred

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48Tools

Calculator

Find it: Apps >

Calculator

To switch between basic and advanced functions, touch

Menu >

Advanced panel

Basic panel

. To clear history,

touch Menu >

Clear history

Alarm clock

Find it: Apps >

Alarm & Timer

To turn on an alarm, touch

the check box.

When an alarm sounds,

select

Dismiss

to turn it off or

touch the screen to snooze

for five minutes.

To add an alarm, touch ,

then enter alarm details.

To enable or disable an alarm,

touch the check box.

12345

Every day

7:00 AM

9:00 AM

8:30 AM

Add alarm

Mon, Tue, Wed, Thu, Fri

TIMERALARMS

Accessibility

See, hear, speak, feel, and use. Accessibility features are

there for everyone, helping to make things easier.

Note: For general information, accessories, and more,

visit www.motorola.com/accessibility

Voice recognition

Use your voice—just touch and speak.

• Dialing and commands: Touch Apps >

Voice

Commands

. To dial, say “

Call

” and then a contact

name or phone number. Or, say a command from the

list shown, like “

Send Message

” or “

Go To

”.

•Search: Touch and hold Search , then say what

you want to search for, like “Motorola accessories”.

• Text entry: Touch a text entry field to open the

touchscreen keypad. Touch , then say what you

want to type.

Tip: Speak naturally, but clearly. Use the microphone in a

similar way to a speakerphone, so no need to shout or

hold the smartphone close to your mouth.

To change your voice settings, see “Voice settings” on

page 49.

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49Tools

TalkBack (voice readouts)

Your navigation and selections, read out loud.

To turn on TalkBack voice readouts, touch Apps

Settings

Accessibility

TalkBack

, then touch the

power switch to turn it .

To use TalkBack voice readouts:

• Menus and screens: In menus and screens, touch an

item to select or open it. The item is read out loud, or

your action is described.

• Dialer & text entry: As you type, each number or

letter is read out loud.

Tip: Navigate through your apps and menus to hear how

TalkBack voice readouts work on your smartphone.

To change TalkBack settings, touch Apps

Settings

Accessibility

TalkBack

SETTINGS

Caller ID

When you want to hear who’s calling:

• Read out loud: Have your caller announced—touch

Phone

>Menu >

Settings

Caller ID Readout

• Ringtones: Assign a unique ringtone to a

contact—touch

People

, touch a contact, then

touch Menu >

Set ringtone

Voice settings

Personalize your voice settings:

• Voice search: Touch Apps >

Settings

Language & input

Voice Search

. From here, you

can set options like language, personalized voice

recognition, and censorship.

• Voice typing: To u ch A p p s >

Settings

Language & input

, then touch

next to

Google voice typing

. From here, you can select

input language and block offensive words.

• Text-to-speech: Tou ch A pps >

Settings

Language & input

Text-to-speech output

. From

here, you can set speed options and listen to a

spoken text example.

Volume & vibrate

Choose volume and vibrate settings that work for you.

Touch A p ps >

Settings

Sound

•Volume: To uch

Volumes

and use the sliders.

• Vibrate: Touch

Vibrate and ring

to feel your

smartphone ring.

Zoom

Get a closer look. To zoom in, touch the screen with two

fingers and then slide them apart. To zoom out, slide

your fingers together.

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50 Tools

Display brightness

Set a brightness level that works for you. Touch Apps

Settings

Display

Adjust brightness level

. Make

sure that

Automatic brightness

is unchecked so you can

set your own level.

Touchscreen & keys

All these touch features are great, and sometimes it’s

nice to hear or feel your touches too. Touch Apps

Settings

Sound

• Touchscreen: To hear screen touches (click), select

Touch sounds

•Keys: To feel key touches (vibrate), select

Vibrate on

touch

• Screen lock: To hear when you lock/unlock the screen

(click), select

Screen lock sound

Messages

From a simple text message to IM, email, and more.

Create, send, and receive them all on your smartphone.

And to make text entry even easier, you can use

features like auto-correct, auto-punctuate, and

auto-capitalization—touch Apps >

Settings

Language & input

, then touch next to

Motorola input

Of course if you don’t want to type at all, then use your

voice—touch on the touchscreen keypad.

Hearing aids

To help get a clear sound when using a hearing aid or

cochlear implant, your phone may have been rated for

use with hearing aids. If your phone’s box has “Rated for

Hearing Aids” printed on it, then please read the

following guidance.

Note: Ratings are not a guarantee of compatibility. See

“Hearing Aid Compatibility with Mobile Phones” in your

legal and safety information. You may also want to

consult your hearing health professional, who should be

able to help you get the best results.

• Settings: Touch

Phone

>Menu >

Settings

HAC

Mode Settings

to turn hearing aid compatibility mode

on or off. HAC mode optimizes your phone for use

with a hearing aid.

• Call volume: During a call, press the side volume

keys to set a call volume that works for you.

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51Tools

• Position: During a call, hold the phone to your ear as

normal, and then rotate/move it to get the best

position for speaking and listening.

TTY

You can use your phone in TTY mode with standard

teletype machines. Touch

Phone

> Menu >

Settings

TTY mode

and select the mode you need:

•

TTY Full

: Type and read text on your TTY device.

•

TTY HCO

: Hearing-Carry-Over—type text on your TTY

device and listen to voice replies on your

smartphone’s speaker.

•

TTY VCO

: Voice-Carry-Over—speak into your

smartphone and read text replies on your TTY device.

Note: You’ll need a cable/adapter to connect your TTY

device to the headset jack on your smartphone.

Refer to your TTY device guide for mode and usage

information.

Apps

Want more? No problem. Google Play™ Store provides

access to hundreds of thousands of apps, and many

provide useful accessibility features.

Find it: Apps >

Play Store

Select a category or touch Search to find the app

you want.

Tip: Choose your apps carefully, from trusted sites, like

Play Store

, as some may impact your smartphone’s

performance.

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52 Management

Management

stay in control

Memory card & file management

Your photos, videos, and other files are automatically

stored in your smartphone’s internal memory. You can

set individual applications (camera, camcorder, etc.) to

store files on a microSD memory card. To install a

microSD card, go to “Assemble & charge” on page 3.

Tip: To move media from internal memory to a

microSD card, touch Apps >

Settings

Storage

Manage internal storage

Download remote files

Use MotoCast to download documents and files from

your computer to your smartphone.

Find it: Apps >

Files

Remote storages

For more information about using MotoCast, see

“MotoCast sync & transfer” on page 31.

Delete or share files on your smartphone

Find it: Apps >

Files

Device storage

SD card

Touch a file or folder to open, then touch and hold a file

Delete

Remove or erase a microSD card

Note: Do not remove a microSD card while your

smartphone is using it or writing files on it.

Before you remove or erase a microSD card you need to

unmount it. Touch Apps >

Settings

Storage

Unmount SD card

To erase a microSD card, touch Apps >

Settings

Storage

Erase SD card

Warning: All data on the microSD card will be deleted.

USB connection

You can connect your smartphone to a computer with a

USB cable.

Note: The first time you use a USB connection, your

computer may indicate that drivers are being installed.

Follow any prompts you see to complete the installation.

This may take a few minutes.

1With the home screen showing, connect a Motorola

micro USB data cable from your smartphone’s micro

USB port to a USB port on your computer. Your

smartphone should show in the status bar.

Note: Make sure to connect the smartphone to a high

power USB port. Typically, these are located directly

on your computer.

2Your smartphone and microSD memory card appear

as two separate removable disks on your computer.

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53Management

Drag and drop files between your computer and the

smartphone or microSD card folders. When you’re

done, use “Safely Remove Hardware” before

disconnecting the USB cable.

Note: You can’t use files on the microSD card while your

smartphone is connected to the computer.

Manage accounts

To add email or other accounts on your smartphone,

touch Apps >

Settings

Accounts & sync

ADD

ACCOUNT

Add an account by touching it. Enter your user name and

password, then follow the prompts to set up the

account.

To edit an account, touch account name >

Account

settings

To delete an account, touch account name >Menu

Remove account

Note: You can’t delete the Google™ account you used

or created when you set up your smartphone.

Data usage

You can track the amount of data uploaded and

downloaded by your smartphone, and set a limit on your

monthly data usage to avoid overage charges from your

service provider.

Note: Usage information is provided to help you manage

your smartphone. This may not match the amounts

charged by your service provider, as they’re not

measured in the same way.

Find it: Apps >

Settings

Data usage

The data usage app shows information and settings for

data transferred over your service provider's mobile

network.

Data usage

Mobile data

Set mobile data limit

May 26

Jun 26

Data usage cycle

Jun 19

26: about 38.65MB used

May 26 Jun 26

Measured by your phone. Your carrier’s data

usage accounting may differ.

Browser

14.46MB

7.28MB

limit

4.0GB

warning

1.5GB

Activate mobile data limit.

Turn on/off

mobile data usage.

Touch an app to see details

& restrict background data.

Drag bars to set a data

usage warning (orange)

or limit (red).

Drag the white bars to see

data usage for the specified

time period.

Select data usage cycle.

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54Management

Tip: You can also track Wi-Fi and ethernet data usage in

separate tabs, by touching Apps >

Settings

Data

usage

>Menu >

Show Wi-Fi usage

Show Ethernet

usage

Set a data usage warning

Touch Apps >

Settings

Data usage

, then drag

the right side of the orange bar up/down to set the data

warning level. You'll receive a notification when your

data usage reaches the specified level.

Set a data usage limit

Touch Apps >

Settings

Data usage

Set mobile

data limit

, then drag the right side of the red bar

up/down to set the data usage limit.

When you reach your data usage limit, mobile data is

turned off automatically and many of your smartphone’s

features won't work correctly. You'll receive a

notification when mobile data is turned off.

Restrict background data usage by app

Some apps transfer data in the background, when you're

not using them. You can restrict background data usage

for individual apps to help reduce your overall data

usage.

Touch Apps >

Settings

Data usage

, and scroll

down to see which apps are transferring data over the

mobile network. Touch an app, then touch

Restrict

background data

Restrict all background data

You can restrict background data for all apps across all

available networks (mobile, Wi-Fi, and Ethernet).

Find it: Apps >

Settings

Data usage

>Menu

Restrict background data

Caution: Restricting all background data can cause

some features to stop working altogether.

Wireless manager

Find it: Apps >

Settings

, then go to the

WIRELESS

& NETWORKS

section

Manage all your wireless connections: Wi-Fi,

Bluetooth™, mobile data, airplane mode, and mobile

hotspot.

Airplane mode

Use airplane mode to turn all your wireless connections

off—useful when flying. Press and hold the Power key

Airplane mode

Note: When you select airplane mode, all wireless

services are disabled. You can then turn Wi-Fi and/or

Bluetooth back on, if permitted by your airline. Other

wireless voice and data services (such as calls and text

messages) remain off in airplane mode. Emergency calls

to your region's emergency number can still be made.

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Network

You should not need to change any network settings.

Contact your service provider for help.

Touch Apps >

Settings

More...

Mobile

networks

to see network settings options.

Security

help keep your smartphone safe

Quick start: Security

Find it: Apps >

Settings

Security

Screen lock

Slide

Encrypt phone

Require a numeric PIN or password to decrypt

your phone each time you power it on

Encrypt SD card

Protect the data on your memory card

SCREEN SECURITY

ENCRYPTION

SIM CARD LOCK

Owner info

Set up SIM card lock

Allow Bluetooth bypass

Allow voice commands to be launched

via Bluetooth multi-function button

while device is locked

Enter text to appear

on the lock screen.

Encrypt the data stored on

your phone or microSD

memory card.

Select & set up a

screen lock method.

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Screen lock

You can make the touchscreen lock when it goes to

sleep. Touch Apps >

Settings

Security

Screen

lock

, then select the lock type:

•

None

: Turn off the screen lock.

•

Slide

: Flick to the right to unlock.

•

Face Unlock

: Look at your smartphone to unlock it.

•

Pattern

: Draw a pattern to unlock.

•

: Enter digits to unlock.

•

Password

: Enter letters, digits, or symbols to unlock.

Note: You can make emergency calls on a locked

smartphone (see “Emergency calls” on page 19). A

locked smartphone still rings, but you need to unlock it

to answer.

Face unlock

Use face recognition to unlock your smartphone.

Note: This feature is less secure than a pattern, PIN, or

password.

To get started, touch Apps >

Settings

Security

Screen lock

Face Unlock

Set it up

Follow the prompts and look at the front camera lens.

When face capture is complete, choose a pattern or PIN

(for backup and to change the lock setting).

To unlock the phone, flick to the right and look at the

front camera lens.

Pattern

To set the lock pattern, touch

Apps >

Settings

Security

Screen lock

Pattern

Follow the instructions to

draw your lock pattern.

When prompted, draw the

pattern to unlock the

smartphone.

To set a PIN, touch Apps >

Settings

Security

Screen lock

Enter a numeric PIN, then confirm it.

When prompted, enter the PIN to unlock the

smartphone.

Password

To set the password, touch Apps >

Settings

Security

Screen lock

Password

Enter a password (up to eight characters), then

confirm it.

Draw an unlock pattern

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When prompted, enter the password to unlock the

smartphone.

Personalize your lock screen

To change your timeout, touch Apps >

Settings

Display

Sleep

. If you don’t touch the screen or press

any keys for the amount of time you select, the screen

locks automatically.

Lock & unlock

To lock your smartphone screen, do any one of these:

•Press the Power key.

•Let the screen time out (don’t press anything).

•Switch off the power.

To unlock your smartphone screen, press the Power key

to wake the touchscreen display, then perform the

unlock procedure required by the lock screen (slide, face

unlock, pattern, PIN, or password).

Can’t unlock your smartphone?

Face unlock: If your smartphone doesn’t recognize your

face, you’ll be prompted to enter your backup pattern or

PIN code to unlock it.

Pattern, PIN, or password: If you forget your pattern,

PIN, or password, contact your service provider.

SIM Lock

Caution: If you enter an incorrect PIN code three times,

your phone locks your SIM card and asks for your PIN

unlock code. Contact your service provider for your PIN

unlock code.

To set a SIM card PIN that you must enter when you

turn on your phone:

Find it: Apps >

Settings

Security

Set up SIM

card lock

Lock SIM card

To set your SIM PIN, enter a 4-digit code. To change your

code, choose

Change SIM PIN

Encrypt Your Phone

Caution: If you forget your encryption code, you cannot

recover the data stored on your phone or microSD

memory card. Encrypting your files can take an hour or

more. Leave your phone plugged in, and be careful not

to interrupt the process.

Encryption protects the accounts, settings, apps, and

files on your phone, so that people cannot access them

if your phone is stolen.

To encrypt your phone and require a PIN or password

whenever you turn on your phone:

Find it: Apps >

Settings

Security

Encrypt

phone

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Restore your phone

If you reset or replace your phone, just log into your

Google™ account to restore the contacts, events, and

other details you synced with the account. To choose

what syncs with the account, touch Apps

Settings

Accounts & sync

, touch your Google

account, and check things to sync. Please note that text

messages, call logs, and items stored on your phone will

not be restored. To restore your Google Play™ Store

apps, see “Manage & restore apps” on page 15.

Reset

To reset your smartphone to factory settings and erase

all the data on your smartphone, touch Apps

Settings

Privacy

Factory data reset

Reset

phone

Warning: All data on your smartphone will be deleted.

(Nothing on the microSD memory card is deleted.)

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your smartphone stops

responding to touches and key presses, try a forced

reboot—press and hold both the Power key and the

down volume key for up to 10 seconds.

Service & Repairs

If you have questions or need assistance, we're here to

help.

Go to www.motorola.com/repair (United States) or

www.motorola.com/support (Canada), where you can

select from a number of customer care options. You can

also contact the Motorola Customer Support Center at

1-800-734-5870 (United States), 1-888-390-6456 (TDD

United States for hearing impaired), or 1-800-461-4575

(Canada).

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59Safety, Regulatory & Legal

Safety, Regulatory & Legal

Battery Use & Safety

The following battery use and safety information applies to all Motorola mobile devices. If

your mobile device uses a non-removable main battery (as stated in your product

information), details related to handling and replacing your battery should be

disregarded—the battery should only be replaced by a Motorola-approved service facility,

and any attempt to remove or replace your battery may damage the product.

Important: Handle and store batteries properly to avoid injury or damage.

Most

battery safety issues arise from improper handling of batteries, and particularly from the

continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the

form of your battery.

• Don’t use tools, sharp objects, or excessive force to insert or remove the battery

as this can damage the battery.

• Don’t let the mobile device or battery come in contact with liquids.*

Liquids can

get into the mobile device’s circuits, leading to corrosion.

• Don’t allow the battery to touch metal objects.

If metal objects, such as jewelry, stay

in prolonged contact with the battery contact points, the battery could become very hot.

• Don’t place your mobile device or battery near a heat source.*

High temperatures

can cause the battery to swell, leak, or malfunction.

• Don’t dry a wet or damp battery with an appliance or heat source

, such as a hair

dryer or microwave oven.

DOs

• Do avoid leaving your mobile device in your car in high temperatures.*

• Do avoid dropping the mobile device or battery.*

Dropping these items, especially

on a hard surface, can potentially cause damage.*

• Do contact your service provider or Motorola if your mobile device or battery

has been damaged in any of the ways listed here.

* Note:

Always make sure that any battery, connector and compartment covers are closed

and secure to avoid direct exposure of the battery to any of these conditions, even if your

product information states that your

mobile device

can resist damage from these

conditions.

Important: Motorola recommends you always use Motorola-branded batteries and

chargers for quality assurance and safeguards.

Motorola’s warranty does not cover

damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you

identify authentic Motorola batteries from non-original or counterfeit batteries (that may not

have adequate safety protection), Motorola provides holograms on its batteries. You should

confirm that any battery you purchase has a “Motorola Original” hologram.

If you see a message on your display such as

Invalid Battery

Unable to Charge

, take the following steps:

•

Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and try charging it again;

•

If the message remains, contact a Motorola authorized service center.

Warning:

Use of a non-Motorola battery or charger may present a risk of fire, explosion,

leakage, or other hazard.

Proper and safe battery disposal and recycling:

Proper battery disposal is not only

important for safety, it benefits the environment. You can recycle your used batteries in many

retail or service provider locations. Additional information on proper disposal and recycling

can be found at

www.motorola.com/recycling

Disposal:

Promptly dispose of used batteries in accordance with local

regulations. Contact your local recycling center or national recycling organizations

for more information on how to dispose of batteries.

Warning:

Never dispose of batteries in a fire because they may explode.

Battery Charging

Notes for charging your product’s battery:

•

During charging, keep your battery and charger near room temperature for efficient

battery charging.

•

New batteries are not fully charged.

•

New batteries or batteries stored for a long time may take more time to charge.

•

Motorola batteries and charging systems have circuitry that protects the battery from

damage from overcharging.

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets,

covers, cases, screen protectors and memory cards, may impact your mobile device’s

performance. In some circumstances, third party accessories can be dangerous and may void

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60 Safety, Regulatory & Legal

your mobile device’s warranty. For a list of Motorola accessories, visit

www.motorola.com/products

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a

vehicle. Using a mobile device or accessory for a call or other application while driving may

cause distraction, and may be prohibited or restricted in certain areas—always obey the

laws and regulations on the use of these products.

While driving, NEVER:

•

Type, read, enter or review texts, emails, or any other written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

•

Keep your eyes on the road.

•

Use a handsfree device if available or required by law in your area.

•

Enter destination information into a navigation device

before

driving.

•

Use voice activated features (such as voice dial) and speaking features (such as audible

directions), if available.

•

Obey all local laws and regulations for the use of mobile devices and accessories in the

vehicle.

•

End your call or other task if you cannot concentrate on driving.

Remember to follow the “Smart Practices While Driving” at

www.motorola.com/callsmart

(in English only).

Seizures, Blackouts & Eyestrain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a

comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.

Some people may be susceptible to seizures or blackouts (even if they have never had one

before) when exposed to flashing lights or light patterns, such as when playing video games,

or watching videos with flashing-light effects.

Discontinue use and consult a physician if any of the following symptoms occur: seizures,

blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.

If you or someone in your family has experienced seizures or blackouts, please consult with

your physician before using an application that produces flashing-light effects on your

mobile device.

Caution About High Volume Usage

Warning:

Exposure to loud noise from any source for extended periods of time may affect

your hearing. The louder the volume sound level, the less time is required before your hearing

could be affected. To protect your hearing:

•

Limit the amount of time you use headsets or headphones at high volume.

•

Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can’t hear people speaking near you.

If you experience hearing discomfort, including the sensation of pressure or fullness in your

ears, ringing in your ears, or muffled speech, you should stop listening to the device through

your headset or headphones and have your hearing checked.

For more information about hearing, see our website at

direct.motorola.com/hellomoto/nss/AcousticSafety.asp

(in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written

characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,

or other parts of your body. If you continue to have discomfort during or after such use, stop

use and see a physician.

Children

Keep your mobile device and its accessories away from small children.

These

products are not toys and may be hazardous to small children. For example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could result in loud sounds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.

Supervise access for older children.

Similar to a computer, if an older child does use

your mobile device, you may want to monitor their access to help prevent:

•

Exposure to inappropriate apps or content.

•

Improper use of apps or content.

•

Loss of data.

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product

receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using

your mobile device until the glass is replaced by a qualified service center.

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61Safety, Regulatory & Legal

Operational Warnings

Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Areas

Potentially explosive areas are often, but not always, posted and can include blasting areas,

fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or

storage facilities, or areas where the air contains chemicals or particles, such as grain dust,

or metal powders.

When you are in such an area, turn off your mobile device, and do not remove, install, or

charge batteries, unless it is a radio product type especially qualified for use in such areas

and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In

such areas, sparks can occur and cause an explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

Your battery or mobile device may require recycling in accordance with

local laws. Contact your local regulatory authorities for more

information.

Do not dispose of your battery or mobile device with your household

waste. See “Recycling” for more information.

Do not use tools.

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Radio Frequency (RF) Energy

Exposure to RF Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and

transmits RF energy. When you communicate with your mobile device, the system handling

your call controls the power level at which your mobile device transmits.

Your mobile device is designed to comply with local regulatory requirements in your country

concerning exposure of human beings to RF energy.

RF Energy Operational Precautions

For optimal mobile device performance, and to be sure that human exposure to RF energy

does not exceed the guidelines set forth in the relevant standards, always follow these

instructions and precautions:

•

When placing or receiving a phone call, hold your mobile device just like you would a

landline phone.

•

If you wear the mobile device on your body, always place the mobile device in a

Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If

you do not use a body-worn accessory supplied or approved by Motorola, ensure that

whatever product is used is free of any metal and that it positions the mobile device at

least 2.5 cm (1 inch) away from the body.

•

Using accessories not supplied or approved by Motorola may cause your mobile device to

exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved

accessories, visit our website at:

www.motorola.com

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if

inadequately shielded, designed, or otherwise configured for RF energy compatibility. In

some circumstances, your mobile device may cause interference with other devices.

For indoor use only.

Symbol Definition

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62 Safety, Regulatory & Legal

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices instruct you to do so, such

as hospitals or health care facilities.

In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your

mobile device offers an airplane mode or similar feature, consult airline staff about using it in

flight.

Medical Devices

If you have a medical device, including an implantable medical device such as a pacemaker

or defibrillator, consult your healthcare provider and the device manufacturer’s directions

before using this mobile device.

Persons with implantable medical devices should observe the following precautions:

•

ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the

implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimize the potential for

interference.

•

Turn OFF the mobile device immediately if you have any reason to suspect that

interference is taking place.

Specific Absorption Rate (FCC & IC)

SAR (IEEE)

YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR

EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits

for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal

Communications Commission (FCC) and Industry Canada (IC). These limits include a

substantial safety margin designed to assure the safety of all persons, regardless of age and

health.

The radio wave exposure guidelines use a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting

at its highest certified power level in all tested frequency bands. The highest SAR values

under the FCC and IC guidelines for your device model are listed below:

Head SAR Wi-Fi 1.41 W/kg

Body-worn SAR LTE B4 1.52 W/kg

During use, the actual SAR values for your device are usually well below the values stated.

This is because, for purposes of system efficiency and to minimize interference on the

network, the operating power of your mobile device is automatically decreased when full

power is not needed for the call. The lower the power output of the device, the lower its SAR

value.

If you are interested in further reducing your RF exposure then you can easily do so by limiting

your usage or simply using a hands-free kit to keep the device away from the head and body.

Additional information can be found at

www.motorola.com/rfhealth

European Union Directives Conformance

Statement

EU Conformance

The following CE compliance information is applicable to Motorola mobile devices that carry

one of the following CE marks:

Hereby, Motorola declares that this product is in compliance with:

•

The essential requirements and other relevant provisions of Directive 1999/5/EC

•

All other relevant EU Directives

For products that support Wi-Fi 802.11a (as defined in your product information): This device

is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency

band.

The following gives an example of a typical Product Approval Number:

0168

[Only Indoor Use Allowed In France

for Bluetooth and/or Wi-Fi]

0168

Product

Approval

Number

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63Safety, Regulatory & Legal

You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to

R&TTE Directive) at

www.motorola.com/rtte

(in English only). To find your DoC, enter

the Product Approval Number from your product’s label in the “Search” bar on the website.

FCC Notice to Users

FCC Notice

The following statement applies to all products that bear the FCC logo and/or FCC

ID on the product label.

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are

designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.

•

Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

See 47 CFR Sec. 15.19(a)(3).

Motorola has not approved any changes or modifications to this device by the user. Any

changes or modifications could void the user’s authority to operate the equipment. See 47

CFR Sec. 15.21.

For products that support Wi-Fi 802.11a (as defined in product information): In the United

States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The

FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with

Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for

indoor use.

Industry Canada Notice to Users

Industr y Canada Notice

This device complies with Industry Canada license-exempt RSS standard(s). Operation is

subject to the following two conditions: (1) This device may not cause interference and (2)

This device must accept any interference, including interference that may cause undesired

operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with

Canadian ICES-003.

Software Notices

Software Copyright Notice

Warning against unlocking the bootloader or altering a product's operating system

software:

Motorola strongly recommends against altering a product's operating system,

which includes unlocking the bootloader, rooting a device or running any operating software

other than the approved versions issued by Motorola and its partners. Such alterations may

permanently damage your product, cause your product to be unsafe and/or cause your

product to malfunction. In such cases, neither the product nor any damage resulting

therefrom will be covered by warranty.

Important FCC information:

You must not make or enable any changes to the product that

will impact its FCC grant of equipment authorization. The FCC grant is based on the product's

emission, modulation, and transmission characteristics, including: power levels, operating

frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),

and intended method of using the product (e.g., how the product is held or used in proximity

to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to

operate a transmitting product without a valid grant.

Location Services

GPS & AGPS

The following information is applicable to Motorola mobile devices that provide location

based functionality. Location sources can include GPS, AGPS and Wi-Fi.

Your mobile device can use Global Positioning System (GPS) signals for location-based

applications. GPS uses satellites controlled by the U.S. government that are subject to

changes implemented in accordance with the Department of Defense policy and the Federal

Radio Navigation Plan. These changes may affect the performance of location technology on

your mobile device.

Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains

information from the cellular network to improve GPS performance. AGPS uses your wireless

service provider's network and therefore airtime, data charges, and/or additional charges

may apply in accordance with your service plan. Contact your wireless service provider

for details.

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64Safety, Regulatory & Legal

Your mobile device can also use Wi-Fi signals to determine your approximate location, using

information from known and available Wi-Fi networks.

Your Location

Location-based information includes information that can be used to determine the

approximate location of a mobile device. Mobile devices which are connected to a wireless

network transmit location-based information. Devices enabled with location technology also

transmit location-based information. Additionally, if you use applications that require

location-based information (e.g. driving directions), such applications transmit location-based

information. This location-based information may be shared with third parties, including your

wireless service provider, applications providers, Motorola, and other third parties providing

services.

Emergency Calls

When you make an emergency call, the cellular network may activate the AGPS technology

in your mobile device to tell the emergency responders your approximate location.

AGPS has limitations and

might not work in your area

. Therefore:

•

Always tell the emergency responder your location to the best of your ability; and

•

Remain on the phone for as long as the emergency responder instructs you.

Navigation

The following information is applicable to Motorola mobile devices that provide navigation

features.

When using navigation features, note that mapping information, directions and other

navigational data may contain inaccurate or incomplete data. In some countries, complete

information may not be available. Therefore, you should visually confirm that the navigational

instructions are consistent with what you see. All drivers should pay attention to road

conditions, closures, traffic, and all other factors that may impact driving. Always obey

posted road signs.

Privacy & Data Security

Motorola understands that privacy and data security are important to everyone. Because

some features of your mobile device may affect your privacy or data security, please follow

these recommendations to enhance protection of your information:

• Monitor access

—Keep your mobile device with you and do not leave it where others

may have unmonitored access. Use your device’s security and lock features, where

available.

• Keep software up to date

—If Motorola or a software/application vendor releases a

patch or software fix for your mobile device that updates the device’s security, install it as

soon as possible.

• Secure Personal Information

—Your mobile device can store personal information in

various locations including your SIM card, memory card, and phone memory. Be sure to

remove or clear all personal information before you recycle, return, or give away your

device. You can also backup your personal data to transfer to a new device.

Note:

For information on how to backup or wipe data from your mobile device, go to

www.motorola.com/support

• Online accounts

—Some mobile devices provide a Motorola online account (such as

MOTOBLUR). Go to your account for information on how to manage the account, and how

to use security features such as remote wipe and device location (where available).

• Applications and updates

—Choose your apps and updates carefully, and install from

trusted sources only. Some apps can impact your phone’s performance and/or have

access to private information including account details, call data, location details and

network resources.

•Wireless

—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi

networks. Also, when using your device as a hotspot (where available) use network

security. These precautions will help prevent unauthorized access to your device.

• Location-based information

—Mobile devices enabled with location based

technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See

“Location Services” for more details.

• Other information your device may transmit

—Your device may also transmit testing

and other diagnostic (including location-based) information, and other non-personal

information to Motorola or other third-party servers. This information is used to help

improve products and services offered by Motorola.

If you have further questions regarding how the use of your mobile device may impact your

privacy or data security, please contact Motorola at

privacy@motorola.com

, or contact

your service provider.

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65Troubleshooting

Use & Care

To care for your Motorola mobile device, please observe the following:

liquids

Don’t expose your mobile device to water, rain, extreme humidity, sweat, or

other liquids.

drying

Don’t try to dry your mobile device using a microwave oven, conventional oven,

or dryer, as this may damage the mobile device.

extreme heat or cold

Don’t store or use your mobile device in temperatures below -10°C (14°F) or

above 60°C (140°F). Don’t recharge your mobile device in temperatures below

0°C (32°F) or above 45°C (113°F).

dust and dirt

Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate

materials.

cleaning

To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other

cleaning solutions.

shock and vibration

Don’t drop your mobile device.

protection

To help protect your mobile device, always make sure that any battery,

connector and compartment covers are closed and secure.

Recycling

Recycl ing

Mobile Devices & Accessories

Please do not dispose of mobile devices or electrical accessories (such as

chargers, headsets, or batteries) with your household waste, or in a fire. These

items should be disposed of in accordance with the national collection and

recycling schemes operated by your local or regional authority. Alternatively, you

may return unwanted mobile devices and electrical accessories to any Motorola Approved

Service Center in your region. Details of Motorola approved national recycling schemes, and

further information on Motorola recycling activities can be found at:

www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance with national

collection and recycling requirements. Please contact your regional authorities for more

details.

California Perchlorate Label

Perchlorate Labe l

Some mobile phones use an internal, permanent backup battery on the printed circuit board

that may contain very small amounts of perchlorate. In such cases, California law requires

the following label:

Perchlorate Material – special handling may apply when the battery is recycled or disposed

of. See

www.dtsc.ca.gov/hazardouswaste/perchlorate

(in English only).

There is no special handling required by consumers.

Hearing Aid Compatibility with Mobile

Phones

Hearing Aid Compatibility

Some Motorola phones are measured for compatibility with hearing aids. If the box for your

particular model has “Rated for Hearing Aids” printed on it, the following explanation

applies.

When some mobile phones are used near some hearing devices (hearing aids and cochlear

implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are

more immune than others to this interference noise, and phones also vary in the amount of

interference they generate.

The wireless telephone industry has developed ratings for some of their mobile phones, to

assist hearing device users in finding phones that may be compatible with their hearing

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66 Troubleshooting

devices. Not all phones have been rated. Phones that are rated have the rating on their box or

a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this

mobile phone, use only the original equipment battery model.

This phone has been tested and rated for use with hearing aids for some of the wireless

technologies that it uses. However, there may be some newer wireless technologies used in

this phone that have not been tested yet for use with hearing aids. It is important to try the

different features of this phone thoroughly and in different locations, using your hearing aid

or cochlear implant, to determine if you hear any interfering noise. Contact your service

provider or Motorola for information on hearing aid compatibility. If you have questions about

return or exchange policies, contact your service provider or phone retailer.

The ratings are not guarantees. Results will vary depending on the user’s hearing device and

hearing loss. If your hearing device happens to be vulnerable to interference, you may not be

able to use a rated phone successfully. Trying out the phone with your hearing device is the

best way to evaluate it for your personal needs.

M-Ratings:

Phones rated M3 or M4 meet FCC requirements and are likely to generate less

interference to hearing devices than phones that are not labeled. M4 is the better/higher of

the two ratings.

T-Ratings:

Phones rated T3 or T4 meet FCC requirements and are likely to be more usable

with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4

is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in

them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing

device manufacturer or hearing health professional may help you find results for your hearing

device. The more immune your hearing aid is, the less likely you are to experience

interference noise from mobile phones.

Software Copyright

Soft ware Copyri ght Not ice

Motorola products may include copyrighted Motorola and third-party software stored in

semiconductor memories or other media. Laws in the United States and other countries

preserve for Motorola and third-party software providers certain exclusive rights for

copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted

software. Accordingly, any copyrighted software contained in Motorola products may not be

modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed

by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either

directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,

or patent applications of Motorola or any third-party software provider, except for the normal,

non-exclusive, royalty-free license to use that arises by operation of law in the sale of

aproduct.

Content Copyright

Content Copyri ght

The unauthorized copying of copyrighted materials is contrary to the provisions of the

copying non-copyrighted materials, materials in which you own the copyright, or materials

which you are authorized or legally permitted to copy. If you are uncertain about your right to

copy any material, please contact your legal advisor.

Open Source Software Information

OSS Information

For instructions on how to obtain a copy of any source code being made publicly available by

Motorola related to software used in this Motorola mobile device, you may send your request

in writing to the address below. Please make sure that the request includes the model

number and the software version number.

MOTOROLA MOBILITY, INC.

OSS Management

600 North US Hwy 45

Libertyville, IL 60048

USA

The Motorola website

opensource.motorola.com

(in English only) also contains

information regarding Motorola's use of open source.

Motorola has created the

opensource.motorola.com

website to serve as a portal for

interaction with the software community-at-large.

To view additional information regarding licenses, acknowledgments and required copyright

notices for open source packages used in this Motorola mobile device, please

press Menu Key >

Settings

About phone

Legal information

Open source licenses

. In addition, this Motorola device may include self-contained

applications that present supplemental notices for open source packages used in those

applications.

Export Law Assurances

Export Law

This product is controlled under the export regulations of the United States of America and

Canada. The Governments of the United States of America and Canada may restrict the

exportation or re-exportation of this product to certain destinations. For further information

contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and

International Trade.

2012.05.29

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67Troubleshooting

Product Registration

Reg istra tion

Online Product Registration:

www.motorola.com/us/productregistration

(in English only)

Product registration is an important step toward enjoying your new Motorola product.

Registering permits us to contact you for product or software updates and allows you to

subscribe to updates on new products or special promotions. Registration is not required for

warranty coverage.

Please retain your original dated sales receipt for your records. For warranty service of your

Motorola product you will need to provide a copy of your dated sales receipt to confirm

warranty status.

Thank you for choosing a Motorola product.

Service & Repairs

If you have questions or need assistance, we're here to help.

Go to

www.motorola.com/repair

(United States) or

www.motorola.com/support

(Canada), where you can select from a number of

customer care options. You can also contact the Motorola Customer Support Center at

1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing

impaired), or 1-800-461-4575 (Canada).

How to Obtain Service or Other Information

1. Please access and review the online Customer Support section of Motorola's consumer

website prior to requesting warranty service.

2. If the Product is still not functioning properly after making use of this resource, please

contact the Warrantor listed at the Motorola website or the contact information for the

corresponding location.

3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help

determine whether your Product requires service. You may be required to download, or

otherwise obtain and accept software updates from Motorola or a Motorola Authorized

Repair Center. You are responsible for any applicable carrier service fees incurred while

obtaining the required downloads. Complying with the warranty process, repair

instructions and accepting such software updates is required in order to receive additional

warranty support.

4. If the software update does not fix the problem, you will receive instructions on how to

ship the Product to a Motorola Authorized Repair Center or other entity.

5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)

a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written

description of the problem; (c) the name of your service provider, if applicable; (d) your

address and telephone number. In the event the Product is not covered by the Motorola

Limited Warranty, Motorola will inform the consumer of the availability, price and other

conditions applicable to the repair of the Product.

To obtain service or other information, please access and review the online

Customer Support section of Motorola's consumer website at www.motorola.com.

Motorola Mobility Inc. Limited Global

Warranty Mobile Phones

Warrant y

Note: This Limited Warranty is not applicable in Quebec, Canada.

FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR

REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR

COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED

WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY

SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.

Who is Covered?

This Limited Warranty extends only to the first consumer purchaser of the Product, and is not

transferable.

What Does this Limited Warranty Cover?

Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and

conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc

or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which

accompany such Mobile Phone ("Product") against defects in materials and workmanship,

under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by

the original end-user purchaser, or the period of time required by the laws of the country

where the Product is purchased, whichever is longer ("Warranty Period").

Repairs made under this Limited Warranty are covered for the balance of the original

Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the

original product will be covered only for the duration of the original Warranty Period.

This Limited Warranty is only available in the country where the Product was purchased.

Motorola may provide service outside the country of purchase, to the extent that it is possible

and under the terms and conditions of the country of purchase.

This Limited Warranty applies only to new Products which are a) manufactured by or for

Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to

2012.05.29

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68 Troubleshooting

them; b) purchased by consumers from an authorized reseller or distributor of Motorola

Products; and c) accompanied by this written Limited Warranty.

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received within the

applicable Warranty Period, Motorola, at its sole option, unless otherwise required by

applicable law, will either (1) repair, at no charge, the defect or damage using new, used or

reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the

Product with a replacement Product that is new or which has been reconditioned/refurbished

or otherwise remanufactured from new or used parts and is functionally equivalent to the

original Product; or (3) refund the purchase price of any Products covered by the terms and

conditions of this Limited Warranty.

Products, parts and supporting documentation provided to Motorola as part of the warranty

process, shall become the property of Motorola, and may not be returned. When a

replacement or refund is given, the Product for which the replacement or refund is provided

must be returned to Motorola and shall become the property of Motorola.

Exclusions (Products and Accessories)

This warranty does not apply to:

(a)

Consumable parts

, such as batteries or protective coatings designed to diminish over

time unless failure has occurred due to a defect in materials or workmanship. As with all

batteries, the maximum capacity of the battery will decrease with time and use; this is not a

defect. Only defective batteries and batteries that leak are covered by this warranty.

(b)

Cosmetic damage

, including but not limited to scratches, dents, cracks or other

cosmetic damage.

(c)

Damage caused by use with non-Motorola products.

Defects or damage that result

from the use of non-Motorola branded or certified Products, accessories or other peripheral

equipment, including without limitation housings, parts, or software, are excluded from

coverage.

(d)

Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or

other external causes

; including but not limited to: (i) improper usage or operation (e.g.

operating the Product outside their permitted or intended uses as defined by Motorola,

including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start

Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the

Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing

clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with

liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or

similar substances (except for Products sold as resistant to such substances, but only to the

extent the damage was not caused by incorrectly securing the phone's protective elements or

subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the

Products for commercial rental purposes; or (iv) external causes or acts which are not the

fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of

God, are excluded from coverage.

(e)

Unauthorized Service or Modification.

Defects or damage resulting from service,

testing, adjustment, installation, maintenance, alteration, or modification in any way,

including but not limited to tampering with or altering the software, by someone other than

Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the

foregoing, any Product which has had its bootloader unlocked, or whose operating system

has been altered, including any failed attempts to unlock the bootloader or alter such

operating system, is not covered by this warranty, regardless of whether such modifications

are authorized, approved, or otherwise sanctioned by Motorola.

(f)

A product or part that has been modified in any manner without the written

permission of Motorola.

Products that have been altered in any manner so as to prevent

Motorola from determining whether such Products are covered under the terms of this

Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to

(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or

obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other

evidence of tampering. Do not open the Product or attempt to repair the Product yourself;

such conduct may cause damage that is not covered by this warranty.

(g)

Normal wear and tear or otherwise due to the normal aging of the Product.

(h)

Defects, damages, or the failure of the Product due to any communication

service or network you subscribe to or use with the Products.

(i)

All software, including operating system software, third-party software,

applications, and all other software of any kind.

Software distributed by Motorola is

provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any

kind. The Limited Warranty does not apply to any non-Motorola product or any software,

even if packaged or sold with the Motorola hardware, unless otherwise required by

applicable local law.

(j)

Products that have been refurbished, reconditioned, or remanufactured

, except for

Products repaired or replaced pursuant to the terms of this Limited Warranty.

If damage is outside the scope of warranty coverage, repair services may be available, but all

costs associated with such out of warranty repair will be your responsibility.

2012.05.29

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69Troubleshooting

What Other Limitations are There?

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE

REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER

WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR

IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY

SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND

AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,

INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS

LIMITED WARRANTY.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY

DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN

OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT

LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH

WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS

LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,

REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION

SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT

THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS

LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION

WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE

UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY

INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT

DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE

LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING

NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,

OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY

KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS

INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;

LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR

APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,

PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR

APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE

TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE

PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH

THE ABILITY OR INABILITY TO USE THE PRODUCTS.

•

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON

THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF

DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM

STATE OR JURISDICTION.

• DATA BACKUP:

ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,

INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,

MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE

REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,

SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER

YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY

OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE

RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER

APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE

CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,

CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR

WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE

RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY

PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY

INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE

THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE

OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE

PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF

THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED

SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,

SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.

• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A

PRODUCT'S OPERATING SYSTEM SOFTWARE:

MOTOROLA STRONGLY

RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH

INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY

OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY

MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE

YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR

2012.05.29

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70 Troubleshooting

PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY

DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.

• IMPORTANT FCC INFORMATION:

YOU MUST NOT MAKE OR ENABLE ANY CHANGES

TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.

THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND

TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING

FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES

(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE

PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE

FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A

TRANSMITTING PRODUCT WITHOUT A VALID GRANT.

Motorola Mobility, Inc.

Consumer Advocacy Office

600 N US Hwy 45

Libertyville, IL 60048

www.motorola.com

Note:

Do not ship your product to the above address. If you need to return your product for

repairs, replacement, or warranty service, please contact the Motorola Customer Support

Center at:

1-800-734-5870 (United States)

1-888-390-6456 (TTY/TDD United States for hearing impaired)

1-800-461-4575 (Canada)

Certain features, services and applications are network dependent and may not be available

in all areas; additional terms, conditions and/or charges may apply. Contact your service

provider for details.

All features, functionality, and other product specifications, as well as the information

contained in this guide, are based upon the latest available information and believed to be

accurate at the time of printing. Motorola reserves the right to change or modify any

information or specifications without notice or obligation.

Note:

The images in this guide are examples only.

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola

Trademark Holdings, LLC. DROID is a trademark of Lucasfilm Ltd. and its related companies.

Used under license. LTE is a trademark of ETSI. Google, the Google logo, Google Maps,

Google Talk, Google Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google

Goggles, Google Finance, Google Places, Google Maps Navigation Beta, Google Calendar,

Android and Google Play are trademarks of Google, Inc. All other product or service names

are the property of their respective owners.

Caution:

Motorola does not take responsibility for changes/modification to the transceiver.

Product ID: DROID RAZR HD (Model XT926)

Manual Number: 68016987001-A

2012.05.29

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Motorola Mobility T56NG9 WCDMA/GSM/LTE TRANSCEIVER WITH BT, WLAN, & NFC User Manual User Guide

Motorola Mobility LLC WCDMA/GSM/LTE TRANSCEIVER WITH BT, WLAN, & NFC User Guide

Contents

USERS MANUAL 3

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