Motorola Solutions 89FT4844 UHF Two-Way Radio User Manual 00 RP4470 NA

Motorola Solutions, Inc. UHF Two-Way Radio 00 RP4470 NA

Users Manual

1 EnglishCONTENTS Computer Software Copyrights. . . . . . . . . . 3 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Safety and General Information . . . . . . . . . 5RF Operational Characteristics . . . . . . . 5Exposure To Radio Frequency Energy . 5Portable Radio Operation and EME Exposure . . . . . . . . . . . . . . . . . . . 6Antenna Care. . . . . . . . . . . . . . . . . . . . . 6Two-Way Radio Operation. . . . . . . . . . . 6Body-Worn Operation . . . . . . . . . . . . . . 6Data Operation. . . . . . . . . . . . . . . . . . . . 6Approved Accessories . . . . . . . . . . . . . . 7Electromagnetic Interference/Compatibility . . . . . . . . . . . . . . . . . . . . . . . . 7Safety and General . . . . . . . . . . . . . . . . . . . 8Operational Warnings . . . . . . . . . . . . . . . . . 8Operational Cautions . . . . . . . . . . . . . . . . . 9Intrinsically Safe Radio Information. . . . . . 10FMRC Approved Equipment . . . . . . . . 10Repair of FMRC Approved Products . . 11 Radio Overview . . . . . . . . . . . . . . . . . . . . 15 Parts of the Radio . . . . . . . . . . . . . . . . . . . 15On/Off/Volume Knob . . . . . . . . . . . . . . 16Channel Selector Knob . . . . . . . . . . . . 16Push-to-Talk (PTT) Button . . . . . . . . . 16Microphone . . . . . . . . . . . . . . . . . . . . . 16LED Indicator. . . . . . . . . . . . . . . . . . . . 16Programmable Buttons . . . . . . . . . . . . 16Indicator Tones. . . . . . . . . . . . . . . . . . . . . 18Audio Indicators for ProgrammableButtons . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Improved Audio Features . . . . . . . . . . . . . 19Low Level Expansion (LLE). . . . . . . . . 19Companding . . . . . . . . . . . . . . . . . . . . 19 Getting Started . . . . . . . . . . . . . . . . . . . . 21 Battery Information . . . . . . . . . . . . . . . . . . 21Battery Care and Tips . . . . . . . . . . . . . 21Charging your Battery . . . . . . . . . . . . . 22Battery Status . . . . . . . . . . . . . . . . . . . 22Accessory Information . . . . . . . . . . . . . . . 24Attaching the Battery . . . . . . . . . . . . . . 24Removing the Battery . . . . . . . . . . . . . 24Attaching the Antenna . . . . . . . . . . . . . 25Removing the Antenna . . . . . . . . . . . . 25Attaching the Side Connector Cover . . 26Turning The Radio On or Off . . . . . . . . . . 26Adjusting the RadioÕs Volume. . . . . . . . . . 27Selecting a Radio Channel . . . . . . . . . . . . 27CONTENTS
User GuideGuide de l´usager68P81093C98-OMotorola, the stylized M logo are trademarks of Motorola, Inc.® Reg. U.S. Patent & Trademark Office. All other product orservice names are the property of their respective owners.© 2001 Motorola, Inc. All rights reserved. Printed in U.S.A.Motorola, le logo stylisé M sont des marques de commerce deMotorola, Inc. MD Marque déposée. U.S. Patent & TrademarkOffice. Tous les autres noms de produits ou servicesappartiennent à leurs propriétaires respectifs.© 2001 Motorola, Inc. Tous droits réservés. Imprimé aux États-Unis. EX500
2 EnglishCONTENTS Sending a Call . . . . . . . . . . . . . . . . . . . . . 27Receiving a Call . . . . . . . . . . . . . . . . . . . . 27 Radio Call Information . . . . . . . . . . . . . . 29 Receiving a Selective Call . . . . . . . . . . . . 29Receiving a Call Alertª Page . . . . . . . . . 29Emergency Alarms . . . . . . . . . . . . . . . . . . 29Talkaround . . . . . . . . . . . . . . . . . . . . . . . . 30Squelch. . . . . . . . . . . . . . . . . . . . . . . . . . . 30Power Level . . . . . . . . . . . . . . . . . . . . . . . 31 Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Starting or Stopping a Scan Operation. . . 33Talkback . . . . . . . . . . . . . . . . . . . . . . . . . . 33Deleting a Nuisance Channel . . . . . . . . . . 33Adding a Deleted Nuisance Channel back to the Scan List. . . . . . . . . . . . . . . . . . . . . . . 34Scan Channel Discovery Alert . . . . . . . . . 34Scan List Member Priority . . . . . . . . . . . . 34 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 37 Limited Warranty . . . . . . . . . . . . . . . . . . . 37 Accessories . . . . . . . . . . . . . . . . . . . . . . 41 Carry Cases . . . . . . . . . . . . . . . . . . . . . . . 41Remote Speaker Microphones . . . . . . . . . 41Earpieces . . . . . . . . . . . . . . . . . . . . . . . . . 41Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . 41Chargers . . . . . . . . . . . . . . . . . . . . . . . . . 41Antennas . . . . . . . . . . . . . . . . . . . . . . . . . 42
3 EnglishCONTENTS COMPUTER SOFTWARE COPYRIGHTS The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modiÞed, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.
4 EnglishCONTENTS NOTES
5 EnglishSAFETY SAFETY AND GENERAL INFORMATION IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATIONREAD THIS INFORMATION BEFORE USING YOUR MOTOROLA TWO-WAY RADIO The information provided in this document supersedes the general safety information contained in user guides published prior to October 2000. For information regarding radio use in a hazardous atmosphere refer to the Factory Mutual (FM) manual supplement included with radio models that offer this capability and/or the intrinsic safety radio information section of this user manual. RADIO FREQUENCY (RF) OPERATIONAL CHARACTERISTICS To transmit (talk) you must push the Push-To-Talk button; to receive (listen) you must release the Push-To-Talk button. When the radio is transmitting, it generates radio frequency (RF) energy; when it is receiving, or when it is off, it does not generate RF energy. PORTABLE RADIO OPERATION AND EME EXPOSURE Your Motorola radio is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME):¥ United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J¥ American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992¥ Institute of Electrical and Electronic Engi-neers (IEEE) C95.1-1999 Edition¥ National Council on Radiation Protection and Measurements (NCRP) of the United States, Report 86, 1986¥ International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998 S SAFETY
6 EnglishSAFETY ¥ Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio Fre-quency Electromagnetic Fields in the Fre-quency Range from 3 kHz to 300 GHz, 1999¥ Australian Communications Authority Radi-ocommunications (Electromagnetic Radia-tion - Human Exposure) Standard 1999 (applicable to wireless phones only) To assure optimal radio performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures:Two-way Radio Operation When using your radio, hold the radio in a vertical position with the microphone one to two inches (2.5 to 5 centimeters) away from the lips.Body-worn Operation To maintain compliance with FCC RF exposure guidelines, if you wear a radio on your body when transmitting, always place the radio in a Motorola approved clip, holder, holster, case, or body harness for this product . Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines. If you do not use a Motorola approved body-worn accessory and are not using the radio in the intended use positions along side of the head in the phone mode or in front of the face in the two-way radio mode, then ensure the antenna and radio is kept the following minimum distances from the body when transmitting: ¥ Phone or Two-way radio mode: one inch (2.5 centimeters)¥ Data operation using any data feature with or without an accessory cable: one inch (2.5 centimeters) Antenna CareUse only the supplied or an approved replacement antenna. Unauthorized antennas, modiÞcations, or attachments could MAN WITH RADIO
7 EnglishSAFETY damage the radio and may violate FCC regulations. DO NOT hold the antenna when the radio is “IN USE”. Holding the antenna affects call quality and may cause the radio to operate at a higher power level than needed. Approved Accessories For a list of approved Motorola accessories look in the appendix or accessory section of your radioÕs User Guide. ELECTROMAGNETIC INTERFERENCE/COMPATIBILITY Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise conÞg-ured for electromagnetic compatibility. FACILITIES To avoid electromagnetic interference and/or compatibility conßicts, turn off your radio in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy. AIRCRAFT When instructed to do so, turn off your radio when on board an aircraft. Any use of a radio must be in accordance with applicable regulations per airline crew instructions. Medical Devices• Pacemakers The Health Industry Manufacturers Associ-ation recommends that a minimum separa-tion of 6 inches (15 centimeters) be maintained between a handheld wireless radio and a pacemaker.These recommen-dations are consistent with those of the U.S. Food and Drug Administration.Persons with pacemakers should:¥ ALWAYS keep the radio more than 6 inches (15 centimeters) from their pacemaker when the radio is turned ON.¥ not carry the radio in the breast pocket.
8 EnglishSAFETY ¥ use the ear opposite the pacemaker to minimize the potential for interference.¥ turn the radio OFF immediately if you have any reason to suspect that inter-ference is taking place. • Hearing Aids Some digital wireless radios may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. • Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. SAFETY AND GENERAL Use While Driving Check the laws and regulations on the use of radios in the area where you drive. Always obey them.When using your radio while driving, please:¥ Give full attention to driving and to the road.¥ Use hands-free operation, if available.¥ Pull off the road and park before making or answering a call if driving conditions so require. OPERATIONAL WARNINGS FOR VEHICLES WITH AN AIR BAG Do not place a portable radio in the area over an air bag or in the air bag deployment area. Air bags inßate with great force. If a portable radio is placed in the air bag deployment area and the air bag inßates, the radio may be propelled with great force and cause serious injury to occupants of the vehicle. POTENTIALLY EXPLOSIVE ATMOSPHERES Turn off your radio prior to entering any area with a potentially explosive atmosphere, unless it is a radio type especially qualiÞed for use in such areas as "Intrinsically Safe" (for example, Factory Mutual, CSA, UL, or CENELEC). Do !W A R N I N G!
9 EnglishSAFETY not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or Þre resulting in bodily injury or even death. Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or stor-age facilities, areas where the air con-tains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted. BLASTING CAPS AND AREAS To avoid possible interference with blasting operations, turn off your radio when you are near electrical blasting caps, in a blasting area, or in areas posted: "Turn off two-way radio.Ó Obey all signs and instructions. OPERATIONAL CAUTIONS ANTENNASDo not use any portable radio that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. BATTERIES All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.!C a u t i o n
10 EnglishSAFETY INTRINSICALLY SAFE RADIO INFORMATION FMRC Approved Equipment Anyone intending to use a radio in a location where hazardous concentrations of ßammable material exist (hazardous atmosphere) is advised to become familiar with the subject of intrinsic safety and with the National Electric Code NFPA 70 (National Fire Protection Association) Article 500 (hazardous [classiÞed] locations).An Approval Guide, issued by Factory Mutual Research Corporation (FMRC), lists manufacturers and the products approved by FMRC for use in such locations. FMRC has also issued a voluntary approval standard for repair service (ÒClass Number 3605Ó).FMRC Approval labels are attached to the radio to identify the unit as being FM Approved for speciÞed hazardous atmospheres. This label speciÞes the hazardous Class/Division/Group along with the part number of the battery that must be used. Depending on the design of the portable unit, this FM label can be found on the back or the bottom of the radio housing. The FM Approval mark is shown below: WARNINGS ¥Do not operate radio communica-tions equipment in a hazardous atmosphere unless it is a type especially qualiÞed for such use (e.g., FMRC Approved). An explosion or Þre may result.¥ Do not operate an FMRC Approved Product in a hazardous atmosphere if it has been physically damaged (e.g., cracked hous-ing). An explosion or Þre may result.¥ Do not replace or charge batteries in a haz-ardous atmosphere. Contact sparking may occur while installing or removing batteries and cause an explosion or Þre. WARNINGS ¥Do not replace or change acces-sories in a hazardous atmosphere. FMAPPROVED!W A R N I N G!!W A R N I N G!
11 EnglishSAFETY Contact sparking may occur while installing or removing accessories and cause an explosion or Þre.¥ Do not operate an FMRC Approved Product unit in a hazardous location with the acces-sory contacts exposed. Keep the connector cover in place when accessories are not used.¥ Turn a radio off before removing or installing a battery or accessory.¥ Do not disassemble an FMRC Approved Product unit in any way that exposes the internal electrical circuits of the unit.¥ Radios must ship from the Motorola manu-facturing facility with the hazardous atmo-sphere capability and FM Approval labeling. Radios will not be ÒupgradedÓ to this capa-bility and labeled in the Þeld.¥ A modiÞcation changes the unitÕs hardware from its original design conÞguration. Modi-Þcations can only be made by the original product manufacturer at one of its FMRC-audited manufacturing facilities. WARNINGS ¥Failure to use an FMRC Approved Product unit with an FMRC Approved battery or FMRC Approved accessories speciÞcally approved for that product may result in the danger-ously unsafe condition of an unapproved radio combination being used in a hazard-ous location.¥ Unauthorized or incorrect modiÞcation of an FMRC Approved Product unit will negate the Approval rating of the product. Repair of FMRC Approved Products REPAIRS FOR MOTOROLA PRODUCTS WITH FMRC APPROVAL ARE THE RESPONSIBILITY OF THE USER.You should not repair or relabel any Motorola- manufactured communication equipment bearing the FMRC Approval label (ÒFMRC Approved ProductÓ) unless you are familiar with the current FMRC Approval standard for repairs and service (ÒClass Number 3605Ó).You may want to consider using a repair facility that operates under 3605 repair service approval.!W A R N I N G!
12 EnglishSAFETY WARNINGS ¥Incorrect repair or relabeling of any FMRC Approved Product unit could adversely affect the Approval rating of the unit.¥ Use of a radio that is not intrinsically safe in a hazardous atmosphere could result in serious injury or death.FMRCÕs Approval Standard Class Number 3605 is subject to change at any time without notice to you, so you may want to obtain a current copy of 3605 from FMRC. Per the December 1994 publication of 3605, some key deÞnitions and service requirements are as follows: Repair A repair constitutes something done internally to the unit that would bring it back to its original conditionÑApproved by FMRC. A repair should be done in an FMRC Approved facility.Items not considered as repairs are those in which an action is performed on a unit which does not require the outer casing of the unit to be opened in a manner which exposes the internal electrical circuits of the unit. You do not have to be an FMRC Approved Repair Facility to perform these actions. Relabeling The repair facility shall have a method by which the replacement of FMRC Approval labels are controlled to ensure that any relabeling is limited to units that were originally shipped from the Manufacturer with an FM Approval label in place. FMRC Approval labels shall not be stocked by the repair facility. An FMRC Approval label shall be ordered from the original manufacturer, as needed, to repair a speciÞc unit. Replacement labels may be obtained and applied by the repair facility, provided there is satisfactory evidence that the unit being relabeled was originally an FMRC Approved unit. VeriÞcation may include, but is not limited to: a unit with a damaged Approval label, a unit with a defective housing displaying an Approval label, or a customer invoice indicating the serial number of the unit and purchase of an FMRC Approved model.!W A R N I N G!
13 EnglishSAFETY Do Not Substitute Options or Accessories The Motorola communications equipment certiÞed by Factory Mutual is tested as a system and consists of the FM Approved portable, FM Approved battery, and FM Approved accessories or options, or both. This FM Approved portable and battery combination must be strictly observed. There must be no substitution of items, even if the substitute has been previously Approved with a different Motorola communications equipment unit. Approved conÞgurations are listed in the FM Approval Guide published by FMRC, or in the product FM Supplement. This FM Supplement is shipped from the manufacturer with the FM Approved radio and battery combination. The Approval Guide, or the Approval Standard Class Number 3605 document for repairs and service, can be ordered directly from Factory Mutual Research Corporation located in Norwood, Massachusetts.
14 EnglishSAFETY NOTES
15 EnglishRADIO OVERVIEW RADIO OVERVIEW PARTS OF THE RADIO EX500 Model On/Off/Volume KnobMicrophone(programmable) Side Button 1 Push-to-Talk (PTT) (programmable) Side Button 2 (programmable)Top Button ButtonLED IndicatorChannel SelectorKnob
16 EnglishRADIO OVERVIEWOn/Off/Volume Knob Turns the radio on or off, and adjusts the radioÕs volume. Channel Selector Knob Switches the radio to different channels. Push-to-Talk (PTT) Button Press and hold down this button to talk, release it to listen. Microphone Speak clearly into the microphone when sending a message. LED Indicator Gives battery status, power-up status, radio call information and scan status. Programmable Buttons Several of the radioÕs buttons can be programmed as short-cut buttons for many of the radioÕs features. Programmable buttons include:¥ Top button,¥ two side buttonsEach button can access up to two features, depending on the type of button press:¥ short press - quickly pressing and releasing the programmable buttons, or¥ long press - pressing and holding the programmable buttons for at least 1 1/2 seconds, or¥ hold down - pressing and holding down the programmable buttons while checking status or making adjust-ments.The table on page 17 summarizes the programmable features available.
17 EnglishRADIO OVERVIEW Button Short Press Long Press Press and Hold Page Button Emergency* Initiates an Emer-gency Alert.Cancels your radioÕs Emergency status.Ñ 29Monitor/Perma-nent MonitorÑ Continually monitors the selected channel.Monitors the selected channel for any activity.33Volume Set Ñ Ñ Sounds a tone for adjusting the radioÕs vol-ume level.27Battery Gauge Ñ Ñ Checks the batteryÕs charge status.22Scan/Nuisance Channel DeleteToggles Scan on and off.Deletes a nuisance channel while scanning.Ñ 33Tx Power Toggles your radioÕs transmit power level between High and Low power. Ñ31Repeater/TalkaroundToggle between using a repeater or transmitting directly to another radio. Ñ 30Squelch Toggles your radioÕs squelch level between tight/normal squelch. Ñ30 * If Emergency function is required, it can ONLY be programmed to the Top Button. Depending on how your radio has been programmed by your dealer, these functions are activated EITHER through short press OR long press, but not both.
18 EnglishRADIO OVERVIEW INDICATOR TONES High pitched tone Low pitched tone AUDIO INDICATORS FOR PROGRAMMABLE BUTTONS Some programmable keys function as toggles (alternating between two different choices). These keys use audio indicators to indicate the change. Self Test Pass ToneSelf Test Fail TonePositive Indicator ToneNegative Indicator Tone Programmable ButtonsPositive Indicator ToneNegative Indicator Tone Scan Starts Scan operation Stops Scan operationTx Power Transmits at low powerTransmits at high powerSquelch Operates in tight squelchOperates in normal squelchRepeater/Talkaround DOES NOT use the repeaterUses the repeater
19 EnglishRADIO OVERVIEW IMPROVED AUDIO FEATURES Low Level Expansion (LLE) The LLE feature of your radio improves voice quality by reducing unwanted background noise when receiving a message. It is compatible with most major types of audio processing systems available today. Companding Companding is a feature that allows further improvement of voice quality. It compresses your voice at transmission, and expands it when receiving while simultaneously reducing extraneous noise. However, to enjoy this beneÞt, ALL transmitting and receiving radios must have this feature activated. NOTE: Contact your dealer for your radioÕs current companding settings or to change the settings.
20 EnglishRADIO OVERVIEW NOTES
21 EnglishGETTING STARTED ] BATTERY INFORMATION Battery Care and Tips This product is powered by a rechargeable battery. The following battery tips will help you obtain the highest performance and longest cycle life from your Motorola rechargeable battery. ¥ Batteries are shipped uncharged from the factory. Always charge a new battery 14 - 16 hours before initial use, regardless of the status indicated by the charger.¥ Charging in non-Motorola equipment may lead to battery damage and void the battery warranty.¥ When charging a battery that is attached to the radio, turn the radio off to ensure a full charge.¥ The battery should be at about 77¡F (25¡C) (room temperature) whenever possible. Charging a cold battery, (below 50¡F [10¡C]) may result in leakage of electrolyte and ultimately, in failure of the battery.¥ Charging a hot battery (above 95¡F [35¡C]) results in reduced discharge capacity, affecting the performance of the radio. Motorola rapid-rate battery chargers contain a temperature-sensing circuit to ensure that the battery is charged within these temperature limits. ¥ New batteries can be stored up to two years without signiÞcant cycle loss. Store new/unused batteries in a cool dry area.¥ Batteries which have been in storage should be charged overnight.¥ Do not return fully charged batteries to the charger for an Òextra boostÓ. This action will significantly reduce cycle life.¥ Do not leave your radio and battery in the charger when not charging. Continuous charging will shorten battery life. (Do not use your charger GETTING STARTED
22 EnglishGETTING STARTED as a radio stand.)¥ For optimum battery life and operation use only Motorola brand chargers. They were designed to operate as an integrated energy system. Charging your Battery When the battery level is very low, you need to recharge the battery before you can continue to use your radio.1. Place the radio with the battery attached or the battery alone in the charger.2. The chargerÕs LED would indicate the charging progress. NOTE: Because new batteries or batteries that have not been used for several months could prematurely indicate full charge (solid green LED), charge the batteries for 14 to 16 hours prior to ini-tial use to achieve optimal perfor-mance. Battery Status You can check battery charge status by holding down the preprogrammed Battery Gauge button (see page 17). The charge status is LED color Status Single ßash of GreenSuccessful charger power-up.Flashing Red * Battery is unchargeable.Flashing Yellow Charger is getting ready to charge.Red Battery is charging.Flashing Green Battery is 90% charged.Green Battery is fully charged. * Remove the battery from charger and use a pen-cil eraser to clean the four metal contacts on the bottom of the battery. Place the battery back into the charger. If the LED indicator continues to ßash red, replace the battery. A standard battery may require one hour to charge to 90% capacity.
23 EnglishGETTING STARTED shown is shown by the color of the radioÕs LED Indicator. NOTE: If the Battery Gauge indicator does NOT appear, this indicates that the battery may not be a genuine Motorola product. Battery Level LED Indicator High GreenSatisfactory YellowLow Flashing RedVery Low None
24 EnglishGETTING STARTED ACCESSORY INFORMATION Attaching the Battery Removing the Battery 1 Fit the extensions at the bottom of the battery into the slots at the bottom of the radio. 2 Press the top part of the battery towards the radio until a click is heard. Note: It is important to make sure that bothbattery latches are secured. 1 Turn off the radio, if it is turned on. 2Slide the battery latches, on both sides of the battery, downwards.3Pull the top part of the battery away from the radio. Battery Latches
25EnglishGETTING STARTEDAttaching the Antenna Removing the Antenna1Align the threaded end of the antenna with the radioÕs antenna connector.2Turn the antenna clockwise to attach it.Turn the antenna counterclockwise to remove it.
26EnglishGETTING STARTEDAttaching the Side Connector Cover TURNING THE RADIO ON OR OFF1Place the loop (attached to the side connector cover) over the antenna; then slide it down-ward until it touches the top of the radio.2Insert the tab on the top of the cover into the slot above the connector.3Position the cover over the connector and align the thumbscrew with the threaded hole in the radio.4Tighten the thumbscrew to hold the cover in place. Do not overtighten the thumbscrew. ThumbscrewLoop AntennaSlot1Turn the On/Off/Volume (see page 15) knob clockwise to turn on the radio. You will hear the Self Test Pass Tone and see a green LED if the radio powers up successfully. If the radio fails to power up, you will hear the Self Test Fail Tone.2Turn the On/Off/Volume knob (see page 15) counter-clockwise, until a click is heard, to turn off the radio.ON OFF
27EnglishGETTING STARTEDADJUSTING THE RADIO’S VOLUMESELECTING A RADIO CHANNELYour radio offers sixteen (16) channels for easy access to required conventional channels. Some channels on your radio may not be programmed. Check with your dealer for more information.To select a channel:SENDING A CALLRECEIVING A CALL1Press and hold the Volume Set button (see page 17); you will hear a continuous tone.2Turn the On/Off/Volume knob (see page 16) and adjust the volume level.3Release the Volume Set button (see page 17).Turn the Channel Selector knob (see page 15) clockwise or counter-clockwise until you reach the desired channel.1Turn your radio on.2Use the Channel Selector knob (see page 15) to select to the desired channel.3Press the PTT button (see page 15), and speak clearly with your mouth about 2.5 to 5 cm (one to two inches) away from the micro-phone.4Release the PTT button (see page 15) when you Þnish speaking.1Turn your radio on.2Adjust the radioÕs volume.3Switch to the desired channel.4If at any time a call comes through, you will hear the call at the volume level you have set.
28EnglishGETTING STARTEDNOTES
29EnglishRADIO CALL INFORMATION RADIO CALL INFORMATIONRECEIVING A SELECTIVE CALL Selective Call allows a radio user to communicate with a single unit without involving other units in conversation. When you receive a selective call: ¥ You will hear two alert tones.¥ The LED Indicator will light yellow. To answer the call, press the PTT button.RECEIVING A CALL ALERT™ PAGEWhen your radio receives a Call Alert page, it sounds four alert tones continuously until you respond. Press the PTT button to answer the Call Alert page, or press any other key to cancel it.Note: Your radio will not receive any SelectiveCalls until you clear the page.EMERGENCY ALARMSIf programmed by your dealer, the orange Top button can send one of the following emergency alarms described below:¥ MDC Emergency Alarm (only if the signaling system you are on is MDC), and¥ Emergency SirenNote: The MDC Emergency Alarm feature gives you a one-button quick access to call a particular radio or center (pre-deÞned by your dealer) in emergency situations. When activated, the radio goes into an Emergency state, which can be programmed to¥ continually give visual and audio feedback,¥ give no audio feedback, but with visual feedback, or¥ give no audio/visual feedback, but the radio can receive and transmit.
30EnglishRADIO CALL INFORMATIONThe Emergency Siren will cause the radio to sound a repetitive tone at the maximum volume.TALKAROUNDIn your communications network, you may be using a repeater to cover a larger area than what is possible with your radio. However, you can communicate with another radio within your radioÕs range without going through the repeater by using the Talkaround feature. This is especially useful when the repeater is downSQUELCHIf a particular channel receives many unwanted calls coming from radios that do not belong to your communications group and are some distance away, or the Òbackground noiseÓ is excessive, you can try to Þlter these transmissions out by tightening the channelÕs squelch. However, tightening squelch could cause calls from members of your communications group that are farther away to be Þltered out as well. 1Press and release the Emergency button (see page 17) to initiate an Emergency Alarm.2Press and hold the Emergency button (see page 17) to cancel the Emergency Alarm.3Press and release the Emergency button (see page 17) to restart the Emergency sequence.Press the programmed Repeater/Talkaround button to toggle between the options of making or not making a call through the repeater. A positive indicator tone indicates that the radio is in talkaround mode, while a negative indicator tone indicates that the radio is in repeater mode.
31EnglishRADIO CALL INFORMATIONTo set the squelch level:POWER LEVELYou can transmit your calls at different transmit power levels. A higher level means you can reach a radio that is farther away. Lower power level conserves battery power. You are advised to transmit as frequently as possible on low power, and use high power only when needed.Press the programmed Squelch button to toggle between the options of having normal squelch or tightening the squelch of your radio. A positive indicator tone indicates that the radio is operating in tight squelch, while a negative indicator tone indicates that the radio is operating in normal squelch.Press the programmed Tx Power button to toggle between the options for High or Low power trans-mit level. A positive indicator tone indicates that the radio is operating in low power mode, while a negative indicator tone indicates that the radio is operating in high power mode.
32EnglishRADIO CALL INFORMATIONNOTES
33EnglishSCAN SCANYou can monitor several channels in order to receive any call that is transmitted on any of these channels. Sixteen different channels can be programmed into a scan list. Each channel can share the same scan list or have different scan lists assigned to them.Once the radioÕs scan operation is activated and the radio detects a call coming through a channel in its scan list, it switches to that channel for you to receive the call.STARTING OR STOPPING A SCAN OPERATIONThe LED Indicator will blink (green) during a scan operation. It will stop blinking when the radio switches to a channel.TALKBACKIf the programmable Talkback option is set, you can respond to any calls received during the scan operation by pressing the PTT button before the programmed hang-time ends. Check with your dealer for details.DELETING A NUISANCE CHANNELIf a channel continually generates unwanted calls/noise, you can temporarily remove it from the scan list by performing a Nuisance Channel Delete operation.Note: You cannot perform a Nuisance Chan-nel Delete on a priority channel or if there is only one remaining channel in the scan list.1Press the Scan button (see page 17) to start a scan operation.2Press the Scan button again to stop the scan operation.1While the radio is on the Nuisance Channel, press and hold the Scan button (see page 17) until you hear a tone.2Release the Scan button.
34EnglishSCANADDING A DELETED NUISANCE CHANNEL BACK TO THE SCAN LISTSCAN CHANNEL DISCOVERY ALERTSometimes you need to know which channel the radio has switched to during a scan operation. The Scan Channel Discovery Alert gives you this information.After you have stopped a scan operation, this feature gives you audio feedback when you select the last channel that was switched to by the scan operation. To do this:SCAN LIST MEMBER PRIORITYA channel in your scan list may be prioritized (check with your dealer for details). In such a case, the radio will check that prioritized channel more frequently than the other non-prioritized channels.Assuming a scan list with 6 channels, if all your channels are non-prioritized, the normal scan operation would check for activity in the following sequence:1Press the Scan button (see page 17) to stop the scan operation.2Press the Scan button again to re-start the scan operation.1Stop the scan operation.2Turn the Channel Selector knob (see page 15) to change the channels.3When you reach the last channel the scan operation switched to, the radio sounds an alert tone.Ch.1Ch.3Ch.4Ch.5Ch.2Ch.6
35EnglishSCANIf Channel 2 is prioritized, the scan operation would change toNote: Even though your radio has switched to a non-priority channel, your radio will still check for activity on the priority channel. If some activity is detected there, the radio will switch to that prior-ity channel.Ch.2Ch.4Ch.2Ch.2Ch.2Ch.5Ch.1Ch.6Ch.3Ch.2
36EnglishSCANNOTES
37EnglishWARRANTYWARRANTYLIMITED WARRANTYMOTOROLA COMMUNICATION PRODUCTSI. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:MOTOROLA INC. (ÒMOTOROLAÓ) warrants the MOTOROLA manufactured Communication Products listed below (ÒProductÓ) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:EX500 Units Two (2) YearsProduct Accessories One (1) YearMotorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA.This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modiÞcations to this warranty unless made in writing and signed by an ofÞcer of MOTOROLA. Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty.
38EnglishWARRANTYII. GENERAL PROVISIONS:This warranty sets forth the full extent of MOTOROLA'S responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at MOTOROLAÕs option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.III. STATE LAW RIGHTS:SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty gives speciÞc legal rights, and there may be other rights which may vary from state to state.IV. HOW TO GET WARRANTY SERVICE:You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by Motorola through one of its authorized warranty service locations. If you Þrst contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call Motorola at 1-800-927-2744 US/Canada.
39EnglishWARRANTYV. WHAT THIS WARRANTY DOES NOT COVER:A) Defects or damage resulting from use of the Product in other than its normal and customary manner.B) Defects or damage from misuse, accident, water, or neglect.C) Defects or damage from improper testing, operation, maintenance, installation, alteration, modiÞcation, or adjustment.D) Breakage or damage to antennas unless caused directly by defects in material workmanship.E) A Product subjected to unauthorized Product modiÞcations, disassemblies or repairs (including, without limitation, the addition to the Product of non-Motorola supplied equipment) which adversely affect performance of the Product or interfere with Motorola's normal warranty inspection and testing of the Product to verify any warranty claim.F) Product which has had the serial number removed or made illegible.G) Rechargeable batteries if:1) any of the seals on the battery enclosure of cells are broken or show evidence of tampering.2) the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is speciÞed.H) Freight costs to the repair depot.I) A Product which, due to illegal or unauthorized alteration of the software/Þrmware in the Product, does not function in accordance with MOTOROLAÕs published speciÞcations or the FCC type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA.J) Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.K) Normal and customary wear and tear.VI. PATENT AND SOFTWARE PROVISIONS:MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages Þnally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:
40EnglishWARRANTYA) that MOTOROLA will be notiÞed promptly in writing by such purchaser of any notice of such claim;B) that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; andC) should the Product or parts become, or in MOTOROLAÕs opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA.MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof.Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such Motorola software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modiÞed in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modiÞcation, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.VII. GOVERNING LAW:This Warranty is governed by the laws of the State of Illinois, USA.
41EnglishACCESSORIESACCESSORIESMotorola offers a number of accessories to enhance the productivity of your two-way radio. Many of the available accessories are listed below. Your authorized Motorola dealer will also have a complete list of accessories. Additional Accessories will be available for this product in the near future.CARRY CASESREMOTE SPEAKER MICROPHONESEARPIECESBATTERIESCHARGERSHLN9985 Waterproof BagJMZN4020 Radio HandstrapJMZN4023 Plastic Carry Holder with Swivel Belt ClipPMLN4421 Soft Leather Case with Fixed Swivel ClipJMMN4073 Remote Speaker MicrophoneJMMN4062 2 Wire Surveillance EarpieceJMNN4023 1000 mAH Li-Ion High Capacity BatteryJMNN4024 1320 mAH Li-Ion Ultra High Capacity BatteryAAHTN3000 120V Single-Unit Rapid Charger, US PlugAAHTN3003 120V Multi-Unit Rapid Charger, US PlugNote: You must use the ÒCÓ version multi-charger or newer to be compatible with the EX500.
42EnglishACCESSORIESANTENNASPMAD4012 VHF 136-155 MHz 9cm, StubbyPMAD4013 VHF 155-174 MHz 9cm, StubbyPMAD4014 VHF 136-155 MHz 14cm, StandardPMAD4015 VHF 155-174 MHz 14cm, StandardPMAD4023 VHF 150-161 MHz, 14cmPMAD4025 VHF 150-161 MHz, 9cmPMAE4002 403-433 MHz Stubby AntennaPMAE4003 433-470 MHz Stubby AntennaNAE6483 403-512 MHz Whip AntennaPMAE4006 UHF 470-510 MHz, 9cm, HelicalPMAE4007 UHF 490-512 MHz, 9cmPMAE4008 UHF 470-512 MHz, Whip
EX500 Quick Reference CardAdding a Deleted Nuisance Channel back to the Scan List1. Press the preprogrammed Scan button to stop the scan operation.2. Press the preprogrammed Scan button again to re-start the scan operation.Programmable Buttons’ Audio IndicatorsProgrammable Buttons Positive Indicator Tone Negative Indicator ToneScan Starts Scan operationStops Scan operationTx Power Transmits at low powerTransmits at high powerSquelch Operates in tight squelchOperates innormal squelchRepeater/TalkaroundRadio DOES NOT use the repeaterRadio uses the repeaterLED IndicatorChannel Selector KnobOn/Off/Volume KnobTop Button(programmable)MicrophonePush-to-Talk(PTT) ButtonSide Button 1(programmable)Side Button 2(programmable)Button Function Short Press Long Press Hold Down Page
Receiving a Call1. Turn radio on.2. Adjust volume level.3. Switch to desired channel.4. If at any time a call comes through, it will be heard at the volume level set.Emergency Alarm1. Press programmed Emergency button to initiate Emer-gency Alarm/Siren.2. Press and hold Emergency button to cancel Emergency Alarm/Siren.3. Press and release Emergency button to restart Emergency sequence.Starting or Stopping a Scan OperationThe LED Indicator will blink (green) during a scan operation. It will stop blinking when the radio switches to a channel.1. Press the preprogrammed Scan button to start a scan oper-ation.2. Press the preprogrammed Scan button again to stop the scan operation.Deleting a Nuisance Channel1. While radio is on a Nuisance Channel, press and hold the preprogrammed Scan button until a tone is sounded.2. Release the preprogrammed Scan button.Turning On the Radio¥ Turn On/Off/Volume knob clockwise. Self Test Pass Tone will sound and green LED will light up if radio powers up successfully. If radio fails power up, the Self Test Fail Tone will sound.Turning Off the Radio¥ Turn On/Off/Volume knob counter-clockwise, until click is heard.Adjusting the Radio’s Volume1. Press and hold Volume Set button until continuous tone is sounded.2. Turn On/Off/Volume knob to adjust volume level.3. Release Volume Set button when desired level is achieved.Selecting a Radio Channel¥ Turn Channel Selector knob clockwise or counter-clock-wise to reach desired channel.Sending a Call1. Turn on radio.2. Use Channel Selector knob to select the desired channel.3. Press PTT button, and speak clearly with mouth about 2.5 to 5 cm (one to two inches) away from microphone.4. Release PTT button when call is completed.

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