Motorola Solutions 89FT4881 PORTABLE 2-WAY RADIO User Manual XTS4000

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ASTRO® XTS™ 4000
Digital Portable Radio,
Quick Reference Card
Radio On/Off
Product Safety and RF Exposure Compliance
Caution
Before using this product, read the operating instructions
for safe usage contained in the Product Safety and RF
Exposure booklet enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF
energy exposure requirements. Before using this product, read the
RF energy awareness information and operating instructions in the
Product Safety and RF Exposure booklet enclosed with your radio
(Motorola Publication part number 68P81095C98) to ensure
compliance with RF energy exposure limits.
Internal
Display
Internal Audio
Speaker
Menu Select
Buttons
Keypad
Programmable
Button
Home
Button
On - Power On/Off button
Off - Power On/Off button
Send Emergency Call
Zones/Channels
a/A/1
DEL
Microphone
Radio on and press Emergency button.
Zone - Menu entry to select desired zone.
Note:
Channel - Menu entry to select desired
channel.
Press and hold PTT. Announce your
emergency into the microphone.
Receive/Transmit
Release PTT to end call.
Radio on and select zone/channel.
Listen for a transmission.
- or, if preprogrammed Press Monitor button and listen for activity.
Press and hold Emergency button to exit
emergency.
Send Silent Emergency Alarm
Adjust volume, if necessary.
Press PTT to transmit; release to receive.
Send Emergency Alarm
Radio on and press Emergency button.
Display shows current zone/channel, and
Emergency. You hear short, medium-pitched
tone.
.,?
Power Button
Data Button
Keypad
External
Audio
Speaker
When acknowledgment is received, you hear
four beeps; alarm ends; radio exits
emergency.
Note:
To exit emergency at any time, press
and hold Emergency button.
To exit emergency at any time, press
and hold Emergency button.
Radio on and press Emergency button.
Display does not change and you hear no
tone.
Note:
To exit emergency at any time, press
and hold Emergency button.
Silent emergency continues until you:
•
Press and hold Emergency button to exit
emergency state.
- or -
•
Press and release PTT to exit silent
emergency and enter regular emergency
(alarm, call, or alarm with call).
Display Status Symbols
Receiving an individual call.
Received signal strength for the
current site (trunking only). The more
bars in the symbol, the stronger the
signal.
Key
Key Selection
56
Audio is routed to the radio’s external
speaker;
Kset
Keyset Selection
57
Logf
Radio Lock
24
Name
Text Select
34
Num
Number Select
33
Page
Call Alert Page
48
Phon
Phone
40
Prog
Editing
33
Pswd
Password
23
Pwr
TX Power Level
22
Reky
Rekey Request
59
Rpgm
Reprogram Request
61
Scan
Scan On/Off
37
Site
Site Lock/Unlock
65
Spkr
Loudspeaker
26
Sts
Status Call
51
Styl
Ring Style
25
Tgrp
Talkgroup Call
50
View
View a List
32
Zone
Select a Zone
20
Indicates the type of ring style selected
for incoming calls and pages.
Displays the level of charge in the
battery at internal display. It blinks
when the battery is low.
This channel is being monitored (could
make reference to Carrier Squelch).
Entry
Audio is routed to the radio’s internal
speaker.
Displays the level of charge in the
battery at external display. It blinks
when the battery is low.
You are talking directly to another radio
or through a repeater;
Displayed = direct;
Not Displayed = repeater.
Blinking = Priority 1 Channel during
scan; Steady = Priority 2 Channel
during scan.
Steady = Radio is transmiting in AES.
Blinking = Radio is receiving in AES.
Menu Navigation
to find Menu Entry
or
to scroll
through sub-list
directly below Menu
The radio is muted to normal dispatch
calls (could make reference to PL, DPL
or signaling Squelch).
to exit
directly below
Menu Entry to select
Menu Entries (Use With Menu Navigation)
Your radio is in secure operation;
Displayed = secure operation;
Not Displayed = clear operation;
Blinking = receiving an encrypted
voice call
The radio is scanning a scan list.
Entry
Menu Selection
Page
Call
Private Call/Selective Call
43/46
Chan
Select a Channel
20
Dir
Repeater/Direct
53
Eras
Key Zeroization/Erase
58
Menu Selection
Page
m
ASTRO ® XTS™ 4000
Digital Portable Radio
User Guide
6871618L01-C
This declaration is applicable to your radio only if your radio is labeled
with the FCC logo shown below.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: XTS 4000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that
may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Product Safety and RF Exposure Compliance
Before using this product, read the operating instructions for safe
usage contained in the Product Safety and RF Exposure booklet
C a u t i o n enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF energy
exposure requirements. Before using this product, read the RF energy
awareness information and operating instructions in the Product Safety and RF
Exposure booklet enclosed with your radio (Motorola Publication part number
6881095C98) to ensure compliance with RF energy exposure limits.
Computer Software Copyrights
The Motorola products described in this manual may include copyrighted Motorola
computer programs stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola certain exclusive rights for
copyrighted computer programs, including, but not limited to, the exclusive right to copy
or reproduce in any form the copyrighted computer program. Accordingly, any
copyrighted Motorola computer programs contained in the Motorola products described
in this manual may not be copied, reproduced, modified, reverse-engineered, or
distributed in any manner without the express written permission of Motorola.
Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights,
patents or patent applications of Motorola, except for the normal non-exclusive license
to use that arises by operation of law in the sale of a product.
Documentation Copyrights
No duplication or distribution of this document or any portion thereof shall take place
without the express written permission of Motorola. No part of this manual may be
reproduced, distributed, or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely
reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola
reserves the right to make changes to any products herein to improve readability,
function, or design. Motorola does not assume any liability arising out of the
applications or use of any product or circuit described herein; nor does it cover any
license under its patent rights, nor the rights of others.
MOTOROLA, the Stylized M Logo and ASTRO are registered in the U.S. Patent &
Trademark Office. All other product or service names are the property of their
respective owners.
P25 radios contain technology patented by Digital Voice Systems, Inc.
© Motorola, Inc. 2008. All Rights Reserved. Printed in the U.S.A. 1/08.
Table of Contents
General Radio Operation . . . . . . . . . . . . . . . . . . . . . . . 1
Notations Used in This Manual ......................................................... 1
Your XTS 4000 Radio ....................................................................... 2
Physical Features of the XTS 4000 Radio ........................................ 3
Programmable Controls .................................................................... 3
Display .............................................................................................. 4
Keypad ............................................................................................ 10
Alert Tones ...................................................................................... 12
Standard Accessories ..................................................................... 15
Radio On and Off ............................................................................ 18
Set the Volume ................................................................................ 19
Zones and Channels ....................................................................... 20
Receive / Transmit .......................................................................... 21
Common Radio Features . . . . . . . . . . . . . . . . . . . . . . 22
Transmit Power Level ..................................................................... 22
Radio Lock ...................................................................................... 23
Ring Style ........................................................................................ 25
Loudspeaker ................................................................................... 26
Conventional Squelch Operation .................................................... 27
Time-out Timer ................................................................................ 28
Emergency ...................................................................................... 29
Lists ................................................................................................. 32
Scan ................................................................................................ 37
Telephone Calls (Trunking Only) ..................................................... 39
Private Calls (Trunking Only) .......................................................... 42
Selective Calls (ASTRO Conventional Only) .................................. 45
Call Alert Paging ............................................................................. 47
Conventional Talkgroup Calls (Conventional Operation Only) ........ 50
Status Calls (ASTRO 25 Trunking Only) ......................................... 51
Repeater or Direct Operation .......................................................... 53
Smart PTT (Conventional Only) ...................................................... 54
Special Radio Features. . . . . . . . . . . . . . . . . . . . . . . . 55
Secure Operations .......................................................................... 55
Digital PTT ID .................................................................................. 60
Dynamic Regrouping (Trunking Only) ............................................. 61
Trunking System Controls ............................................................... 64
ARS User Login and Text Messaging Features . . . . 67
ASTRO XTS 4000
Automatic Registration Service (ARS) .............................................67
ARS User Login Feature .................................................................69
Text Messaging ................................................................................74
Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Radio Care ......................................................................................87
Service .............................................................................................89
Battery .............................................................................................89
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Antennas .........................................................................................93
Batteries and Battery Accessories ...................................................94
Carry Accessories ...........................................................................94
Chargers ..........................................................................................94
Headsets and Earpieces .................................................................94
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Commercial Warranty. . . . . . . . . . . . . . . . . . . . . . . . 100
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
ii
General Radio Operation
Notations Used in This Manual
Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be taken
or observed.
An operational procedure, practice, or
condition, etc., which may result in injury or
death if not carefully observed.
WARNING
An operational procedure, practice, or condition,
etc., which may result in damage to the equipment
if not carefully observed.
Caution
Note:
An operational procedure, practice, or condition,
etc., which is essential to emphasize.
The following special notations identify certain items:
Example
Secure button or
PHONE CALL
Phone
Press
ASTRO XTS 4000
Description
Buttons and keys are shown in bold print or
as a key symbol.
Information appearing on the radio’s
display is shown using the special display
font.
Menu entries are shown similar to the way
they appear on the radio’s display.
This means “Press the right side of the
4-way Navigation button.”
General Radio Operation
Physical Features of the XTS 4000 Radio
Table 1: Physical Features
No. Feature
1 Antenna
2 Home Button
3 Volume Rocker
4 PTT (Push-to-Talk) Button
5 External Display
6 External Audio Speaker
7 Battery
8 Internal Audio Speaker
9 Internal Display
No. Feature
10 Menu Select Buttons
11 Power Button
12 Data Button
13 4-Way Navigation Button
14 Keypad
18 Audio Jack
19 CE Connector
21 Microphone
Note: Do not block or cover the microphone when talking through the
radio.
Programmable Controls
The following radio controls can be programmed to operate certain
software-activated features.
No. Feature
15 Secure Button
16 Emergency Button
No. Feature
17 Keypad Programmable
Button
20 Side Button
The features that can be assigned to these controls by a qualified radio
technician, and the pages where these features can be found are listed in
Table 2 on page 4. Check with your dealer for more information
supporting the programmable buttons.
Any references in this manual to controls that are “preprogrammed”
mean that a qualified radio technician must use the radio’s
programming software to assign a feature to a control.
ASTRO XTS 4000
General Radio Operation
Table 2: Programmable Features
Feature
Page
Feature
Page
Feature
Page
Call Alert
46
PL Defeat
27
Selective Call
45
Call Response
39
Private Call
42
Site Lock/
Unlock
65
Channel
20
Repeater/Direct
53
Site Search
66
Dynamic Priority
38
Reprogram
Request
61
Speaker
26
Emergency
29
Ring Style
25
Status
51
Dim
Scan List
Programming
34
TX Power Level
22
Monitor
21
Scan On/Off
37
Volume Set
19
Nuisance Delete
37
Secure/Clear
55
Zone
20
Phone
39
Select
36
Display
Secondary Area
Primary Area
Tertiary Area
Call Scan Zone
The above screen is typical of what you will see on your radio. The
130 x 130 pixel liquid crystal display (LCD) shows radio status, text, and
menu entries.
General Radio Operation
Adjusting the Display Brightness
Press the preprogrammed Dim button or access this feature through the
menu to change the display brightness to one of three levels.
•
Off to high
•
High to medium
•
Medium to off
The level of brightness will remain on for a preprogrammed time before it
turns off automatically, or you can turn it off immediately by pressing the
Dim button again.
Status Icons
At the internal display, the top two display rows contain icons that indicate
radio operating conditions. Some of these icons are also shown in
external display, but in monochrome. The table below shows a list of
these icons.
Table 3: Status Symbols
Icon
Description
*Call Received
Blinks when receiving an Individual Call.
Received Signal Strength Indication (RSSI)
The received signal strength for the current site, for
trunking only. The more bars in the symbol, the
stronger the signal.
Fuel Gauge at External Display
Displays the level of charge in the battery. Blinks when
battery is low.
*Fuel Gauge at Internal Display
Displays the level of charge in the battery. Blinks when
battery is low.
Ring Style
Indicates the type of ring style selected for incoming
calls and pages. See “Ring Style” on page 25.
ASTRO XTS 4000
General Radio Operation
Table 3: Status Symbols (Continued)
Icon
Description
Direct
• Displayed = You are talking directly to another
radio, not through a repeater, during conventional
operation only.
• Not Displayed = You are talking through a repeater
Loudspeaker
• Audio is routed to the radio’s external speaker.
•
Audio is routed to the radio’s internal speaker.
Monitor (Carrier Squelch)
The selected channel is being monitored during
conventional operation only.
In Call User Alert
The radio is muted to normal dispatch calls. PL, DPL or
signalling squelch will be heard when dispatching the
calls.
Secure Operation
• Displayed = secure operation
• Not Displayed = clear operation
• Blinking = receiving an encrypted voice call
Scan
The radio is scanning a scan list.
Priority-One/Priority-Two Channel Scan
Indicates scanning of a priority mode (blinking for
Priority-One mode; steady for Priority-Two mode).
*Packet Data Activity
Indicates the subscriber is transmitting and receiving
data.
*Packet Data IP
Indicates the subscriber is ready to access the FNE.
General Radio Operation
Table 3: Status Symbols (Continued)
Icon
Description
Tx
Indicates the radio is transmitting data. Will not be
displayed when the radio is sending a silent
emergency alarm.
Rx
Indicates the radio is receiving data. Will not be
displayed when the radio is sending a silent
emergency alarm.
Tx Power Level
Indicates the transmission power is LOW.
*PPP Link Establishment
Indicates the subscriber is ready to receive data
through a data cable.
Vote Scan
Indicates the mode is in a voting scan system.
Priority Message
Indicates the radio has received a priority message.
Icon is displayed together with the Inbox Full or New
Message icon.
Inbox Full
Indicates the radio has received a new message while
the inbox is full.
New Message
Indicates the radio has received a new message.
*Advanced Encryption Standard (AES)
• Displayed = Radio is transmitting in AES.
•
Blinking = Radio is receiving in AES.
Note: All these icons, except the ones marked with *, are also displayed
in the external display.
ASTRO XTS 4000
General Radio Operation
Menu Entry (Softkey)
The bottom row of the display contains one to three menu entries (also
known as softkeys). The menu entries allow you to select one of several
menus to access the radio’s features. The menu entries are accessed
through the Menu Select buttons.
Menu Select Buttons
The Menu Select buttons access the menu entries of features that have
been activated by a qualified radio technician. Your radio may be
programmed differently from the following example, but the display for
turning Scan on or off might look like the example below. For instance, to
turn Scan on, press
directly below Scan.
Icon Area
Secondary Area
Primary Area
Tertiary Area
Menu Entry
(softkey)
Call Scan Zone
3 Menu Select
Buttons
Power On/Off
Programmable
Button
Home
Button
Data Button
4-Way Navigation Buttons
Menu Entry
(softkey)
General Radio Operation
Menu Entry Features
Table 4: Menu Entries
Menu
Entry
Page
Menu
Entry
Page
Private Call /
Selective Call
Call
43/46 Password
Pswd
23
Channel Selection
Chan
20
TX Power Level
Pwr
22
Repeater/Direct
Dir
53
Rekey Request
Reky
59
Key Zeroization/
Erase
Eras
58
Reprogram
Request
Rpgm
61
Key
56
Scan On/Off
Scan
37
Keyset Selection
Kset
57
Site Lock/Unlock
Site
65
Radio Lock
Logf
24
Loudspeaker
Spkr
26
Text Select
Name
34
Status Call
Sts
51
Number Select
Num
33
Ring Style
Styl
25
Call Alert Page
Page
48
Talkgroup Call
TGrp
50
Phone
Phon
40
View a List
View
32
Editing
Prog
33
Zone Selection
Zone
20
Feature
Key Selection
Feature
Home Button
The Home button,
always returns you to the home (default) display. In
most cases, this is the current mode.
Some radio features that you can edit require saving information in
memory. Pressing the Home button after editing those features causes
information to be saved before going to the home display.
Some features do not require you to press the Home button to go to the
home display. This reduces the required number of key presses.
ON/OFF Button
This button is used to power up or power down the radio.
ASTRO XTS 4000
General Radio Operation
Data Button
A CPS programmable button that can be programmed to launch specific
data features such as text messaging and location service.
Programmable Buttons
The programmable buttons can be programmed for features as specified
in the CPS. These buttons provide you convenient access to commonly
used radio features.
4-Way Navigation Button
This button is used to scroll through the radio’s lists or items in the display,
or both. It is also used to move the cursor while you are in data entry
screen type.
Keypad
The 3 x 4-key alphanumeric keypad provides
an interface to your radio’s features.
The keypad functions in a manner similar to
a standard telephone keypad when entering
numeric digits.
When the keypad is used to edit a list, each
key can generate different characters of the alphabet.
Refer to Table 5, for a complete list of characters.
10
General Radio Operation
Table 5: Keypad Characters
Number of times the key is pressed
Key
ASTRO XTS 4000
11
General Radio Operation
Alert Tones
An alert tone is a sound or group of sounds. Your radio uses alert tones to
inform you of your radio’s conditions. The following table lists these tones
and when they occur.
Table 6: Alert Tones
You Hear
Tone Name
Invalid
Key-Press
Heard
When wrong key is pressed.
Radio Self-Test When radio fails its power-up self
Short,
Fail
test.
Low-Pitched
Reject
When unauthorized request is
Tone
made.
Time-Out Timer Four seconds before time out.
Warning
No ACK
Received
When radio fails to receive an
acknowledgment.
Time-Out Timer After time out.
Timed Out
Talk Prohibit/
Long, Low- PTT Inhibit
Pitched Tone Out-of-Range
Individual Call
Warning Tone
A Group of Busy
Low-Pitched
Tones
12
(Only when PTT button is pressed)
transmissions are not allowed.
(Only when PTT button is pressed)
the radio is out of range of the
system.
When radio is in an individual call
for greater than 6 seconds without
any activity.
When system is busy.
General Radio Operation
Table 6: Alert Tones (Continued)
You Hear
Tone Name
Valid KeyPress
Heard
When correct key is pressed.
Radio Self-Test When radio passes its power-up
Pass
self test.
Short,
MediumPitched
Tone
Long,
MediumPitched
Tone
A Group of
MediumPitched
Tones
Clear Voice
At beginning of a non-coded
communication.
Priority
Channel
Received
When activity on a priority channel
is received.
Emergency
Alarm Entry
When entering the emergency
state.
Central Echo
When central controller has
received a request from a radio.
Volume Set
When volume is changed on a
quiet channel.
Emergency Exit When exiting the emergency state.
Failsoft
When the trunking system fails.
Automatic Call
Back
When voice channel is available
from previous request.
Talk Permit
(Only when PTT button is pressed)
verifying system accepting
transmissions.
Keyfail
When encryption key has been lost.
Console
Acknowledge
When status, emergency alarm, or
reprogram request ACK is
received.
Received
Individual Call
When Call Alert or Private Call is
received.
Call Alert Sent
When Call Alert is received by the
target radio.
ASTRO XTS 4000
13
General Radio Operation
Table 6: Alert Tones (Continued)
You Hear
Tone Name
Short,
Low-Battery
High-Pitched Chirp
Tone (Chirp)
Ringing
Gurgle
14
Heard
When battery is below preset
threshold value. Happens only
during transmit mode or standby
mode.
Fast Ringing
When system is searching for
target of Private Call.
Enhanced Call
Sent
When waiting for target of Private
Call to answer the call.
Phone Call
Received
When a land-to-mobile phone call
is received.
Dynamic
Regrouping
(Only when the PTT button is
pressed) a dynamic ID has been
received.
General Radio Operation
Standard Accessories
Battery
To avoid a possible explosion:
•
DO NOT replace the battery in any area
labeled “hazardous atmosphere”.
•
DO NOT discard batteries in a fire.
WARNING
Charging the Battery
The Motorola-approved battery shipped with your radio is uncharged.
Prior to using a new battery, charge a 630mAh Standard Li-Ion Battery
for a minimum of 5 hours to ensure optimum capacity and performance.
Charge a new 1260mAh Standard Li-Ion Battery for a minimum of 7 hours
to ensure optimum capacity and performance.
Charge Complete
Time (Hour)
630 mAh Standard Li-Ion Battery
*1260mAh High Capacity Li-Ion
Battery
Batteries
Standby Mode
Time (Hour)
For a list of Motorola-authorized batteries available for use with your XTS
4000 radio, see “Batteries and Battery Accessories” on page 94.
Note: When charging a battery attached to a radio, turn the radio off to
ensure a full charge.
Battery Charger
To charge the battery, place the battery, with or without the radio, in a
Motorola-approved charger. The charger’s LED indicates the charging
progress. For a list of chargers, see “Chargers” on page 94.
Note: If the radio is turned on while in the charger, the LED indicator will
remain red due to the power draw of the radio. To determine if the
battery has reached full charge, turn the radio off and wait 10
seconds. The LED will turn green if the battery is fully charged.
Antenna
For information regarding available antennas, see page 93.
ASTRO XTS 4000
15
General Radio Operation
Zones and Channels
A zone is a grouping of channels. A channel is a group of radio
characteristics, such as transmit/receive frequency pairs.
Before you use your radio to receive or send messages, you should
select the zone and channel.
Select a Zone
Press
Press
to find Zone.
directly below Zone.
The current zone blinks and the channel name, does not blink.
Press
to find the zone you want.
Press
directly below Sel to confirm the displayed zone and
channel.
OR
Press the PTT button to transmit on the displayed zone/channel.
Press
directly below Sel to return to home display.
Select a Channel
Press
Press
to find Chan.
directly below Chan.
The display shows the current channel name blinking and the zone,
not blinking.
Press
to find the channel name you want.
OR
Use the keypad to enter the channel number.
Press
directly below Sel to confirm the displayed zone and
channel.
OR
20
Press the PTT button to transmit on the displayed zone/channel.
Press
directly below Sel to return to home display.
General Radio Operation
Receive / Transmit
Radio users who switch from analog to digital radios often assume that
the lack of static on a digital channel is an indication that the radio is not
working properly. This is not the case. Digital technology quiets the
transmission by removing the “noise” from the signal and allowing only
the clear voice or data information to be heard.
This section emphasizes the importance of knowing how to monitor a
channel for traffic before keying up to send a transmission.
Without Using the Monitor Buttons
Turn the radio on and select the desired zone and channel.
Listen for a transmission.
Adjust the Volume Rocker if necessary.
Press and hold the PTT button to transmit. Tx icon appears on
the display.
Release the PTT button to receive (listen).
Use the Preprogrammed Monitor Button
Turn the radio on and select the desired zone and channel.
Press the Monitor button and listen for activity. The Carrier
Squelch indicator is displayed.
Adjust the Volume Rocker if necessary.
Press and hold the PTT button to transmit. Tx icon appears on
the display.
Release the PTT button to receive (listen).
ASTRO XTS 4000
21
Common Radio Features
Transmit Power Level
This feature lets you select the power level at which your radio will
transmit. The radio will always turn on to the default setting. This
feature must be preprogrammed by a qualified radio technician.
•
Select Low for a shorter transmitting distance and to conserve
power.
•
Select High for a longer transmitting distance.
Select Power Level
Press
Press
22
to find Pwr.
directly below Pwr to toggle between Low and High.
Common Radio Features
Radio Lock
This feature changes your radio to a more robust security system that
protects the use of the secure encryption keys. If this feature is
enabled in your radio by a qualified radio technician, when you turn
the radio on, you see Radio locked.
Unlock Your Radio
Enter your numeric password.
Note:
• Secure-equipped radios — 6 to 8 characters.
• Clear radios — 0 to 8 characters.
If you make a mistake, press
to backspace.
Press the preprogrammed Select button after you enter your
password. If the password is correct, the radio unlocks.
Note:
•
If the password is incorrect, the radio remains locked.
•
If you enter three incorrect passwords in a row, you see
Deadlock. Turn the radio off and then on, and begin again at
step 1.
•
Secure Radios Only — If you enter a total of 15 consecutive
incorrect passwords (turning the radio off and on does not reset
this number), the radio erases all of its encryption keys. See a
qualified radio technician.
Change Your Password
to find Pswd.
Press
Press
Enter the old password.
Press
directly below Pswd.
directly below Sel.
ASTRO XTS 4000
23
Common Radio Features
Enter the new password.
Press
Re-enter the new password.
Press
directly below Sel.
directly below Sel. The password is updated.
Note:
• If the two passwords do not match, repeat steps 5 through 8.
• If you enter three incorrect old passwords, the radio exits the
password feature. You cannot access this feature again until
you turn the radio off and on.
Enable or Disable the Radio Lock Feature
(Secure Radios Only)
This feature (programmable by a qualified radio technician) allows
you to enable or disable the radio lock feature.
to find Logf.
Press
Press
directly below Logf to toggle between “Pswd enabled”
and “Pwsd disabled”.
24
Common Radio Features
Ring Style
This feature allows you to select the type of alert when your radio
receives incoming individual calls or pages.
Ring Style
Icon
Description
Vibrate and Ring
Radio vibrates and rings when incoming
individual calls and pages are received.
Vibrate Only
Radio vibrates when incoming calls and
pages are received.
Ring Only
Radio rings when incoming calls and pages
are received.
Silent
Radio is in silent mode.
Select Ring Style
Press
Press
Press
to find Styl.
directly below Styl.
or
to select the ring style.
Note: The default factory setting is Vibrate and Ring.
Press directly below Sel.
Press
directly below Cncl or
ASTRO XTS 4000
to return to home display.
25
Common Radio Features
Loudspeaker
The external speaker allows you to share your call with your group.
Change to External Speaker
Press
to find Spkr.
Press
directly below Spkr to toggle the audio to the external
speaker. The
icon is shown on the display.
Note: When the earpiece or headset is plugged into the audio
jack, the external speaker will not work.
Press
directly below Spkr again to route the audio back to
the internal speaker.
Turn off External Speaker and Activate Vibration
When the flip is closed, you can manually turn off the external
speaker and activate the vibration alert, using the radio’s
preprogrammed Spkr side button.
Close the flip of the radio.
Press the preprogrammed Spkr side button to turn off the
external speaker. The vibration alert is now activated
whenever a dispatch or talkgroup call is received.
The
icon is shown on the display.
Note: The vibration will stop once the flip is opened or when an
audio accessory is plugged into the audio jack.
The external speaker will remain turned off even after you
open the flip to answer a call and then close it back.
When the external speaker is turned off, the vibration alert
is always turned on regardless of the ring style setting.
26
Press the side button again to turn on the external speaker.
Common Radio Features
Conventional Squelch Operation
Digital Options
One or more of the following options may be programmed in your
radio. Consult your service technician for more information.
This option
Will allow you to hear
Digital Carrier-Operated
Squelch (COS)
any digital traffic.
Normal Squelch
any digital traffic having the correct
Network Access Code (NAC).
Selective Switch
any digital traffic having the correct
network access code and correct
talkgroup.
ASTRO XTS 4000
27
Common Radio Features
Time-out Timer
The time-out timer turns off your radio’s transmitter. The timer is set
for 60 seconds at the factory, but it can be programmed from 0 to 7.75
minutes (465 seconds) by a qualified radio technician.
Hold down the PTT button longer than the programmed time.
You will hear a short, low-pitched warning tone, the
transmission will cut-off.
Release the PTT button.
Press the PTT to re-transmit. The time-out timer restarts.
28
Common Radio Features
Emergency
If the top (orange) button is programmed to send an emergency
signal, then this signal overrides any other communication over the
selected channel.
Your radio can be programmed for the following:
• Emergency Alarm
• Emergency Call
• Emergency Alarm with Emergency Call
• Silent Emergency Alarm
Consult a qualified radio technician for emergency programming of
your radio.
Send an Emergency Alarm
An emergency alarm will send a data transmission to the dispatcher,
identifying the radio sending the emergency.
With your radio turned on, press the Emergency button. The
current zone/channel is displayed alternately with Emergency on
the external display and a short, medium-pitched tone sounds.
If the selected channel does not support emergency, the display
shows No Emergency. Select a channel that does show
Emergency.
Note: To exit emergency at any time, press and hold the
Emergency button for about a second.
When you receive the dispatcher’s acknowledgment, you see ACK
Received, four tones sound, the alarm ends, and the radio exits
the emergency mode.
If no acknowledgement is received, you see No Acknowledge,
the alarm ends, and the radio exits the emergency mode.
Note: For Emergency Alarm with Emergency Call: The radio
enters the Emergency Call state either after it receives the
dispatcher’s acknowledgment, or if you press the PTT button
while in Emergency Alarm. Go to step 2 of “Send an
Emergency Call”, below.
ASTRO XTS 4000
29
Common Radio Features
Send an Emergency Call
This type of dispatch gives your radio priority access on a channel.
The radio operates in the normal dispatch manner while in
Emergency Call, except, if enabled, it will return to one of the
following:
•
Tactical/Non-Revert — You talk on the channel you selected
before you entered the emergency state.
•
Non-Tactical/Revert — You talk on a preprogrammed emergency
channel. The emergency alarm is sent on this same channel.
1. With your radio turned on, press the Emergency button.The
current channel is displayed alternately with Emergency, on the
external display and a short, medium-pitched tone sounds.
Note: To exit emergency at any time, press and hold the
Emergency button for about a second.
Press and hold the PTT button and announce your emergency
into the microphone.
Release the PTT button to end the transmission and wait for a
response from the dispatcher.
Press and hold the Emergency button for about a second to exit
emergency.
Send a Silent Emergency Alarm
With your radio turned on, press the Emergency button. The
display does not change, the LED does not light, and you hear
no tones.
Note: To exit emergency at any time, press and hold the
Emergency button for about a second.
30
Special Radio Features
Site View and Change
You can view the number of the current site or force your radio to
change to a new one.
View the Current Site
Press the preprogrammed Site Search button.
The display momentarily shows the name of the current site
and its corresponding received signal strength indicator (RSSI).
(See Table 3 on page 5.)
OR
If the radio is scanning for a new site, you momentarily see
Scanning site.
Change the Current Site
Press and hold down the preprogrammed Site Search button.
You momentarily see Scanning site and hear a tone.
When the radio finds a new site, it returns to the home display.
66
ARS User Login and Text Messaging Features
Automatic Registration Service (ARS)
Automatic Registration Service feature provides an automated data
application registration for the radio. When you turn on the radio, the
device automatically registers with the server. Data applications
within the fixed network can determine the presence of a device on
the system and send data to the device. For example: Text
Messaging Service (TMS).
Automatic Registration Service for the radio consists of 2 modes:
•
ARS Server Mode (default mode)
•
ARS Non Server Mode
Note: ARS default mode can be changed by a qualified radio
technician using the radio’s programming software.
ASTRO XTS 4000
67
ARS User Login and Text Messaging Features
Table 8: TMS Menu Options
Menu Options
Description/ Function
Inbx
This is used to store new incoming messages or
messages that you have received. Inbox can hold
up to 30 messages.
Comp
This menu option brings you to the compose
screen.
Drft
This is used to store all saved messages or
messages that are to be sent at a later time. Draft
folder can hold up to 10 messages.
Sent
This is used to store the messages that you have
already sent. Sent folder can hold up to 10
messages.
Back
This menu option brings you back to the TMS
main menu or previous menu.
Edit
This menu option brings you to the Quick Text
Messages screen.
Save
This menu option allows you to save your
messages to the Draft folder.
Rply
This menu option allows you to reply a message.
Del
This menu option allows you to delete a message.
Addr
This menu option allows you to key in the target
address, or select one from the list.
New
This menu option allows you to compose a new
message.
List
This menu option allows you to select a predefined
message.
Impt
This menu option is used to toggle on/off the
“Priority” flag for an outgoing message.
ASTRO XTS 4000
75
ARS User Login and Text Messaging Features
Menu Options
Description/ Function
Rqrp
This menu option is used to toggle on/off the
“Request reply” flag for an outgoing message.
Curr
This menu option is used to delete the current
selected message.
All
This menu option is used to delete all the
messages in the current message inbox.
Table 9: TMS Status Symbols
Symbol
Indication
Priority Message
This icon is displayed
• when “Priority” is toggled on before sending the
message.
• in the Inbox folder for messages which are
flagged with ‘Priority’.
Request Receipt
This icon is displayed
• when “Request Receipt” is toggled on before
sending the message.
• in the Inbox folder for messages which are
flagged with ‘Request Receipt’.
Inbox Full
This icon is displayed when the Inbox Folder is full. If
a new message is received when the inbox is full, the
icon will be blinking.
New Message Icon
The radio has received a new message.
76
ARS User Login and Text Messaging Features
Symbol
Indication
Message Sent
This icon is displayed if the selected message has
been successfully sent.
Message Unsent
This icon is displayed if the selected message was
not successfully sent.
Read Message
This icon is displayed when the selected message in
the Inbox has been read.
Unread Message
The selected message in the Inbox folder has not
been read.
Message Index
This icon indicates the index of the current message
the user is viewing. Example: if the user is looking at
the third message out of a total of 6 messages in the
Inbox folder, the icon is displayed as the icon on the
left column.
Num Lock
The text entry is currently in num lock mode.
Normal Mode
The text entry is currently in the normal mode.
Uppercase
The text entry is currently in uppercase mode.
ASTRO XTS 4000
77
ARS User Login and Text Messaging Features
Receive a Message
When you receive a
message, a momentary text,
New msg appears on the
display along with a new
message icon.
If inbox is full, the message
icon will be blinking.
New Msg
Prog User TMS
To View Message from the Inbox
Access TMS (Launch TMS).
Press
Inbx.
directly below
User
00000004
Inbx Comp Drft
The Inbox screen appears.
The first message in the list is
displayed. Inbox can hold up
to 30 messages. Message
status icons are displayed at
the top of the screen.
Inbox 01/01
From:User
Hello
Rply Del Back
78
ARS User Login and Text Messaging Features
Scroll to the message you want to read by pressing the
button.
Note:
If the message fills more than one screen, scroll to read
it by pressing
or
or
button.
To delete the message, press
below Del. See “Delete a
Message” on page 85. for further details.
ASTRO XTS 4000
79
ARS User Login and Text Messaging Features
Compose a New Text Message
Press
below Comp to compose a new
message.
List or new
The Compose Message Screen appears.
List or New option appears on the
display.
New List Back
Press
below New to type a new message.
A blinking cursor appears on the display indicating point of input.
Writing Text
Type your message using the keypad.
Press the key labeled with the desired character, once for the
first character, twice for the second, and so on. Refer to table 10
below for complete list of characters.
For example:
To enter “s”, press 7 key four times. To enter “7”, press the
key five times. If you do not press a key for a few seconds, the
character is accepted, and the cursor moves to the next position.
Press # key to delete a character.
Press * key to add a space.
You can move the cursor by pressing
or
Press and hold 0 to toggle between normal text entry mode,
uppercase mode and num lock mode.
Note: i) During the uppercase mode, multi-tapping the keys will
only scroll through the uppercase letters.
(Example : A->B->C->2)
ii) During the num lock mode, pressing the keypad will
only enter the numeric digits. Subsequent presses of
the same key will insert the same digit to the text
message (no multi-tap).
80
ARS User Login and Text Messaging Features
Table 10: Keypad Characters
Number of times the key is pressed (in normal mode)
Key
or press and hold to toggle between normal text
entry mode, uppercase mode and num lock mode.
1 . , ? ! ; @ _ - *# & $ / + = \ “ ‘ ( )
1*
Space
Delete a character
Note: * Only applicable when addressing a message.
Addressing a Message
Press
below Addr to
address your outgoing
message.
Addr:
The Address input screen
appears.
Impt RqRp Back
ASTRO XTS 4000
81
ARS User Login and Text Messaging Features
Press
or
to scroll through the address list.
OR
Use direct address entry via multi-tap.
Append a Priority Message or Request Receipt
Before sending your message, you
can append a priority message or a
Addr:
request receipt to your message.
Press
below Impt to toggle on/
off a “Priority” flag for an outgoing
message. A ‘Priority’ flag icon is
displayed at the top of the screen
when it is toggled on.
Press
below Rqrp to toggle on/
Impt RqRp Back
off the “Request Receipt” icon for an
outgoing message. A ‘Request
receipt’ status icon is displayed at the top of the screen when it
is toggled on.
Note:
• The “Priority” flag on a message does not imply that the
message will get higher priority over the other messages when
it is being transmitted. It is just an indication that can be
embedded into a message to indicate to the receiver that the
message is important.
• When you receive a message that is flagged with the
“Request Receipt” icon, you must manually respond to the
sender that you have received the message. The system will
not automatically send back a notification that the radio
received such message.
82
ARS User Login and Text Messaging Features
When an address has been appended to the outgoing message,
press the PTT button to send your message.
OR
Press
below Save to save your message for sending at a
later time.
The message will be saved in the “Draft folder”. See “To Access
the Draft Folder” on page 86. for further details.
Send a Predefined Message
Quick Text Messages are messages that are predefined and usually
consist of messages that are used most frequently.
Press
below List to use the
predefined message.
QT 01/01
I am late today
The first predefined message
appears.
Addr Edit Back
When a message has been selected from the list, press
below Addr to append an address to the outgoing message.
Press the PTT button to send the predefined message.
ASTRO XTS 4000
83
ARS User Login and Text Messaging Features
Edit a Quick Text Message
Press
below Edit to edit
a quick text message.
QT 01/01
I am late today
The Editing Screen appears.
A blinking cursor appears at
the end of the predefined
text.
Edit your message using the
keypad.
Addr Save Back
Press
below Save to save the edited changes. The message
is saved in the Draft folder.
When an address has been appended to the outgoing message,
press the PTT button to send the edited message.
Reply to a Received Message
Press
below Rply to
reply to a message
The Compose Message
Screen appears.
List or new
New List Back
Press
below New to type a new message.
OR
Press
below List to use the predefined message / Quick
text message.
OR
Press
84
below Back to return to TMS main menu.
ARS User Login and Text Messaging Features
Delete a Message
From the Inbox, Draft or Sent screen, scroll to select a message
for deletion.
After selecting a message, press
below Del. The display shows
2 delete options.
Inbox 01/01
From : User1
Hello
Press
below Curr to delete
only the current message.
OR
Press
below All to delete all
messages.
Curr
All
Back
OR
Press
below Back to return to previous menu.
When you select to delete all
messages,a confirmation screen
appears.
Inbox 01/01
Del all?
Press
below Yes to delete all
messages.
Press
below No to return to
previous screen.
Curr
ASTRO XTS 4000
All
Back
85
ARS User Login and Text Messaging Features
To Access the Draft Folder
The Draft folder stores the messages that were saved previously.
Newest saved message is appended at the bottom of the list. Draft
folder can hold up to 10 messages. The oldest draft in the folder is
deleted when the 11th message comes in.
Press
below Drft. The Draft
screen appears.
The first draft in list is displayed.
Draft 01/01
I have a meeting at
9am tomorrow
Press
or
to scroll through
the list of drafts.
Edit
Del Back
To Access the Sent Folder
The Sent folder stores the messages that were sent out previously.
Newly sent message is appended where the newest message is at
the beginning of the list and the oldest message is at the bottom of
the list. The oldest Sent message in the folder is deleted when the
11th message comes in.
Press
below Sent. The Sent
screen appears.
The first sent message in the list is
displayed. A message delivery icon
will be displayed at the top right
corner of the screen.
To: User
Have a nice day
Impt RqRp Back
86
Press
or
to scroll through the list of other messages that
have been sent.
Helpful Tips
Radio Care
RF Dust Cover
Vent Port
•
The XTS 4000 radio casting has a RF Dust cover.
Never remove this cover as this would create leak
paths into the radio.
•
Never insert any objects into the vent port, such as
needles, tweezers, or screwdrivers. This could
create leak paths into the radio.
Caution
87
Helpful Tips
•
If the radio battery contact area has been
submerged in water, dry and clean the radio battery
contacts before attaching a battery to the radio.
Otherwise, the water could short-circuit the radio.
•
If the radio has been submerged in water, shake
the radio well so that any water that may be trapped
inside the speaker grille and microphone port can
be removed. Otherwise, the water will decrease the
audio quality of the radio.
•
Do not disassemble the radio. This could damage
radio seals and result in leak paths into the radio.
Any radio maintenance should be performed only
by a qualified radio technician.
Caution
Cleaning
To clean the external surfaces of your radio:
Combine one teaspoon of mild dishwashing detergent to one
gallon of water (0.5% solution).
Apply the solution sparingly with a stiff, non-metallic, short-bristled
brush, making sure excess detergent does not get entrapped near
the connectors, controls or crevices. Dry the radio thoroughly with
a soft, lint-free cloth.
Clean battery contacts with a lint-free cloth to remove dirt or
grease.
Caution
88
Do not use solvents to clean your radio. Spirits
may permanently damage the radio housing.
Do not submerge the radio in the detergent
solution.
Helpful Tips
Handling
•
Do not pound, drop, or throw the radio unnecessarily. Never carry
the radio by the antenna.
•
Avoid subjecting the radio to an excess of liquids. Do not
submerge the radio.
•
Avoid subjecting the radio to corrosives, solvents or spirits.
•
Do not disassemble the radio.
•
Keep the accessory-connector cover in place until ready to use
the connector. Close the cover immediately once the accessory
has been disconnected.
Service
Proper repair and maintenance procedures will assure efficient
operation and long life for this product. A Motorola maintenance
agreement will provide expert service to keep this and all other
communication equipment in perfect operating condition. A
nationwide service organization is provided by Motorola to support
maintenance services. Through its maintenance and installation
program, Motorola makes available the finest service to those
desiring reliable, continuous communications on a contract basis. For
a contract service agreement, please contact your nearest Motorola
service or sales representative, or an authorized Motorola dealer.
Express Service Plus (ESP) is an optional extended service coverage
plan, which provides for the repair of this product for an additional
period of either one or two years beyond the normal expiration date of
the standard warranty. For more information about ESP, contact the
Motorola Radio Support Center at 3761 South Central Avenue,
Rockford, IL 61102 (800) 227-6772 / (847)725-4200.
Battery
Battery Life
Battery life is determined by several factors. Among the more critical
is the average depth of discharge with each cycle. Typically, the
deeper the average discharge, the fewer cycles a battery will last. Top
up your battery frequently, if possible.
ASTRO XTS 4000
89
Helpful Tips
Charging the Battery
Motorola batteries are designed specifically to be used with a
Motorola charger. Charging in non-Motorola equipment may lead to
battery damage and void the battery warranty. Motorola-authorized
battery chargers may not charge batteries other than the ones listed
on page 94.
The battery should be at about 25°C (77°F) (room temperature),
whenever possible, for charging. The acceptable charge temperature
range is 0°C to 45°C. Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that batteries are charged
within the temperature limits stated above.
Battery Charge Status
Your radio can indicate your battery’s charge status through:
•
vibrations and sounds
•
fuel gauge symbol on the display
LED and Sounds
When your battery is low, and the radio is in standby mode or transmit
mode:
•
if vibration is turned on, your radio will vibrate
•
you hear a low-battery “chirp” (short, high-pitched tone)
But these would not happen during receive mode.
90
Helpful Tips
Fuel Gauge Symbol
The radio indicates the current battery charge level through a fuel
gauge symbol. Refer to the table below for more information.
Fuel Gauge
External
Internal
Indicator
Indicator
Charge Level
60% - 100%
40% - 59%
20% - 39%
6% - 19%
0% - 5%
Battery Recycling and Disposal
Lithium Ion (Li-Ion) rechargeable batteries can be recycled. However,
recycling facilities may not be available in all areas. Under various
U.S. state laws and the laws of several other countries, Li-Ion
batteries must be recycled and cannot be disposed of in landfills or
incinerators. Contact your local waste management agency for
specific requirements and information in your area.
Motorola fully endorses and encourages the recycling of Li-Ion
batteries. In the U.S. and Canada, Motorola participates in the
nationwide Rechargeable Battery Recycling Corporation (RBRC)
program for Li-Ion battery collection and recycling. Many retailers and
dealers participate in this program.
For the location of the drop-off facility closest to you, access RBRC's
Internet web site at www.rbrc.com or call 1-800-8-BATTERY. This
internet site and telephone number also provide other useful
ASTRO XTS 4000
91
Helpful Tips
information concerning recycling options for consumers, businesses,
and governmental agencies.
Symbol
Definition
Important safety important follows.
Do not dispose of your battery or mobile device
in a fire.
Your battery or mobile device may require
recycling in accordance with local laws. Contact
your local regulatory authorities for more
information.
Do not throw your battery or mobile device in
the trash.
Li Ion BATT
92
Your mobile device contains an internal lithium
ion battery.
Accessories
Motorola provides the following approved accessories to improve the
productivity of your XTS 4000 portable two-way radio. Motorola do
not certify the use of other Nextel type accessories with this radio.
Antennas
Antennas for different frequencies are indicated by the color of the
straw. Please refer to the following picture to identify the straw on the
antenna.
Straw
The straw color for each antenna is given in the following table.
NAD6582_
Antenna 136 – 151 MHz
Yellow
NAD6581_
Antenna 145 – 166 MHz
Black
NAD6583_
Antenna 162 – 174 MHz
Blue
NAE6552_
Antenna 380 – 470MHz
Red
ASTRO XTS 4000
93
Accessories
Batteries and Battery Accessories
NNTN6944_
630 mAh Standard Li-Ion Battery
PMNN4083_
1260 mAh Standard Li-Ion Battery
Carry Accessories
Belt Clips
NNTN6945_
Plastic Belt Clip
NNTN6946_
Leather Belt Clip
Chargers
NNTN6938_
XTS 4000 Charger US 110V AC
NNTN6937_
XTS 4000 Charging Cradle
NNTN6939_
XTS 4000 Charger 12V Vehicular
Headsets and Earpieces
NNTN5006BP
Headset Earbud with PTT
NNTN5211_
2-Wire Surveillance Kit
94

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