Motorola Solutions 89FT5828 i830 User Manual i830Mot

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MotorolaiDENDigital Multi-service Data-capable Phonei830 Phone User’s Guide DRAFT@NNTN5429A@NNTN5429A

IMPORTANT NOTICE: PLEASE READPRIOR TO USING YOUR PHONEThe SIM card provided in this kit is intended for use withthe phone provided in this package.Loss of certain features will result when using a SIMcard from one of the following models: i30sx,i35s,i50sx,i55sr,i58sx,i60c,i80s,i85s,i88s,i90c,i95clseries, and the i2000 series.For more information on SIM card compatibility, go towww.motorola.com/iden/support.

iContentsGetting Started........................................... 1Locating Your SIM Card....................................3Battery...............................................................3Activating Service..............................................7Powering On and Off.........................................7Enabling Over-the-Air Security..........................8Finding Your Phone Number.............................8Phone Basics ....................................................9SIM Card Security ...........................................13Accessories.....................................................17For More Information.......................................17Making Calls............................................. 18Phone Calls.....................................................18Private Calls ....................................................18Receiving Calls................................................19Ways to Enter Calls.........................................19Missed Phone Calls.........................................22Using Speakerphone.......................................22Using Mute ......................................................23Making Emergency Phone Calls .....................23Call Alerts..................................................24Sending Call Alerts..........................................24Receiving Call Alerts .......................................24Using the Call Alert Queue..............................24Recent Calls..............................................26Storing Recent Calls to Contacts ....................26Deleting Recent Calls......................................27Contacts ....................................................28Viewing Contacts ............................................29Creating Entries ..............................................30Storing Numbers Faster ..................................31Editing Entries .................................................32Deleting Entries...............................................32Checking Capacity ..........................................32Creating Pauses and Waits.............................32International Numbers.....................................33Accessing Contacts with GSM Phones...........34Call Forwarding ........................................35Forwarding All Calls ........................................35

iiTurning Off Call Forwarding ............................36Forwarding Missed Calls.................................36Viewing Call Forwarding Settings....................37Advanced Calling Features..................... 38Call Waiting .....................................................38Switching Between Calls.................................38Putting a Call on Hold......................................39Calling 2 People..............................................39Creating Pauses and Waits While Dialing.......40Making International Calls...............................40Setting One Touch PTT...................................40Setting Flip Actions..........................................41Group Calls .....................................................41Call Timers ......................................................42Using Your Phone as a Modem ......................43Making TTY Calls............................................44Memo ........................................................ 47Ring Tones ............................................... 48Setting Your Phone to Vibrate.........................48Ring and Vibrate..............................................49Assigning Ring Tones to Contacts..................49Viewing Ring Tone Assignments ....................49Downloading More Ring Tones .......................49Managing Memory ..........................................50Deleting Custom Ring Tones ..........................50Entering Text ............................................51Using Alpha Mode...........................................51Using Word Mode ...........................................51Special Function Keys.....................................52Using Numeric Mode.......................................53Using Symbols Mode ......................................53Your Messaging Services........................54Voice Mail........................................................54Text Messages................................................54Receiving Messages ................................56Message Notifications .....................................56Message Center..............................................57Voice Mail Messages................................58Receiving a Message......................................58Accessing Voice Mail from

iiithe Message Center ...................................58Sending Unanswered Calls to Voice Mail .......58MOSMS Messages................................... 59Setting Up........................................................59Receiving a Message......................................59Reading from the Message Center .................60Creating and Sending Messages ....................60Sorting Messages............................................63Managing Memory...........................................63MMS Messages ........................................ 64Navigating the Inbox, Drafts, and Sent Items..64Creating and Sending Messages ....................64Drafts...............................................................73Sent Items .......................................................74Receiving a Message......................................75Navigating a Message.....................................76Viewing Received Messagesfrom the Message Center ...........................76Actions for Received Messages ......................77Customizing MMS ...........................................80Managing Memory...........................................82My Pictures ...............................................83Viewing Pictures..............................................83Getting File Information...................................83Deleting Pictures .............................................83Managing Memory ..........................................83Other Text Messages for Phones withMMS .......................................................84SMS Messages ...............................................84Net Alerts ........................................................85Datebook ...................................................86Viewing Datebook ...........................................86Creating Events...............................................87Editing Events .................................................89Deleting Events ...............................................89Receiving Reminders ......................................90Making Calls From Datebook..........................90Customizing Datebook Setup..........................91Java Applications.....................................92Running Applications ......................................92Suspending Applications.................................92Resuming Applications....................................92

ivEnding Applications.........................................93Downloading Applications ...............................93Installing Applications......................................93Deleting Applications.......................................93Managing Memory...........................................94Shortcuts on the Main Menu ...........................94Java Applications and GPS Enabled...............95GPS Enabled ............................................ 98IMPORTANT: Things to Keep in Mind ............98Making an Emergency Call .............................99Viewing Your Approximate Location .............100Enhancing GPS Performance .......................101Updating Satellite Almanac Data...................103Setting Privacy Options.................................104Using GPS with Map Software......................105Voice Records........................................ 108Creating Voice Records ................................108Playing Voice Records ..................................108Labeling Voice Records ................................108Deleting Voice Records.................................109Locking Voice Records..................................109Managing Memory ........................................109Customizing Your Phone.......................111Setting the Volume........................................111Setting Your Phone to Vibrate.......................111Changing the Look of Your Phone ................111Temporarily Turning Off Calls .......................113Using Settings ...............................................113Profiles ....................................................118Viewing Profiles.............................................118Switching Profiles..........................................118How Changing Settings Affects Profiles........118Temporary Profiles........................................119Creating Profiles............................................120Editing Profiles ..............................................120Deleting Profiles ............................................120Setting Call Filtering ......................................121Shortcuts.................................................123Creating a Shortcut .......................................123Using a Shortcut............................................123Editing a Shortcut..........................................123

vDeleting Shortcuts.........................................124Using a Headset..................................... 125Attaching a Headset......................................125Using a Remote PTT Button .........................125Understanding Status Messages ......... 126Safety and General Information ........... 129RF Operational Characteristics .....................129Portable Radio Product Operation and EMEExposure...................................................129Electro Magnetic Interference/Compatibility..132Medical Devices ............................................132Operational Warnings....................................133Operational Cautions.....................................134Accessory Safety Information........................135MOTOROLA LIMITED WARRANTY.......137Limited WarrantyMotorola Communication Products(International)......................................141Patent and Trademark Information.......145Index ........................................................146Driving Safety Tips.................................152

viDECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: 8000 West Sunrise BoulevardPlantation, FL 33322 USAPhone Number: 1 (800) 453-0920Hereby declares that the product:Product Name: i830Model Number: H74XAH6RR4ANConforms to the following regulations:FCC Part 15, subpart B, section 15.107(a),15.107(d) and section 15.109(a)Class B Digital DeviceNote: This equipment has been tested andfound to comply with the limits for a ClassB digital device, pursuant to part 15 of theFCC Rules. These limits are designed toprovide reasonable protection againstharmful interference in a residentialinstallation. This equipment generates,uses and can radiate radio frequencyenergy and, if not installed and used inaccordance with the instructions, maycause harmful interference to radiocommunications. However, there is noguarantee that interference will not occurin a particular installation.If this equipment does cause harmfulinterference to radio or television reception,which can be determined by turning theequipment off and on, the user isencouraged to try to correct the interferenceby one or more of the following measures:•Reorient or relocate the receivingantenna.•Increase the separation between theequipment and receiver.•Connect the equipment into an outlet ona circuit different from that to which thereceiver is connected.•Consult the dealer or an experiencedradio/TV technician for help.

1Getting StartedvolumecontrolsPush-To-Talk(PTT) buttonaccessory connectoraudio jackspeaker(in back) microphonelight sensor

2Getting StartedTo start using your i830 phone:•Make sure your SIM card is in place.•Charge the battery.•Activate your service.•Enable over-the-air security if you are promptedto.pPower button.Navigation key — press the arrows toscroll through menus and lists.OOK key — selects highlighted item;answers calls.mMenu key — accesses context-sensitivemenus.AOption key — selects the optionappearing above it on the display.sSend key — places phone calls.eEnd key — ends phone calls; returns toidle screen.tActs like swhentheflipisclosed;turnsspeaker on; used with voice names andvoice records..Acts like ewhentheflipisclosed;accesses recent calls; sends incomingcalls to voice mail.

3Locating Your SIM CardLocating Your SIM CardYour SIM (Subscriber Identity Module) card is asmall piece of white plastic located in the SIM cardholder in the back of your phone, underneath thebattery.If your SIM card is not in the SIM card holder, itmay be in the box your phone came in, attached toa piece of white plastic about the size of a creditcard. If this is the case, carefully detach your SIMcard from the surrounding plastic and insert it asdescribed in “Inserting Your SIM Card” on page 15.If there is no SIM card in your phone or the box,contact your service provider.BatteryRemoving the Battery Door1Make sure the phone is powered off.2Press the release button and pull the batterydoor away from the phone.SIM card button

4Getting StartedInserting the Battery1Remove the battery door.2Insert the battery into the battery area. Press thebattery down to secure it.3To replace the battery door, locate the tabs onthe battery door and the slots in the phone.4Place the tabs on the battery door into the slotson the phone.slots tabs

5Battery5Move the top of the battery door into place.Press it gently over the release button until youhear a click.Charging the BatteryYour phone comes with a battery charger.1Plug the charger into an electrical outlet.2Open the connector cover.3Plug the other end of the charger into theaccessory connector.Tip: To remove the charger from the accessoryconnector: Press the buttons on the sidesof the plug. Pull the plug straight out.connectorcover

6Getting Started4When charging the battery for the first time,charge for 30 minutes longer than the timeshown in “Charging Times”.Charging TimesSee your battery and charger to determine theappropriate charging time.For best results, charge the batteries within thetemperature range of 50°F to 104°F (10°C to40°C).Prolonged charging is not recommended.Removing the Battery1With the phone powered off, remove the batterydoor.2Remove the battery by lifting it out from the side.Battery Use and Maintenance•The Motorola iDEN Approved Lithium Ionchargers provide optimum performance. Otherchargers may not fully charge the iDEN LithiumIon battery or may yield a reduced number oflifetime charge cycles.•Extreme temperatures degrade batteryperformance. Do not store the battery wheretemperatures exceed 140°F (60°C) or fall below4°F (-20°C).Battery ChargerRapid StandardSlim 1 hour 45minutes 3hoursHighPerformance 2hours 4hours

7Activating Service•Lithium Ion batteries have a self discharge rateand without use, lose about 1% of their chargeper day.•The battery capacity is degraded if the battery isstored for long periods while fully charged. Iflong term storage is required, store at halfcapacity.Activating ServiceThe first time you power on your phone, you mustbe in your local calling area. This activates yourservice.Powering On and OffThe first time you power your phone on, a screenmay appear asking you to update your browserinformation. This means you must enable security.To power your phone on:1Open the flip.2Press p.To power your phone off:1Open the flip.2Press and hold p.When You Power On For the FirstTimeIf the Enter SIM PIN Code screen appears, enteryour SIM PIN. See “Entering the PIN” on page 13.Press Aunder Ok.When you receive your phone, the SIM PIN is0000. Change your PIN to prevent fraudulent useof the SIM card (see “Changing the PIN” on page13).As your phone connects to the network, you willsee a welcome message and a connectingmessage. When the idle screen appears, thephone is ready to use.

8Getting StartedEnabling Over-the-AirSecurityIf you are set up to receive over-the-airprogramming from your service provider, you mustenable security the first time you power on yourphone or within 20 days of first activation of yourphone:1When you power on your phone for the first time,after the idle screen appears, you will beprompted to select Ok to update your browserinformation.Note: If you press Aunder Later, you will beprompted to enable security each timeyou power on your phone until you pressAunder Ok.2Press Aunder Ok.3You are prompted to enable security. Press Aunder Yes. A series of screens appears. If yousubscribe to your service provider’s plan, yourhome page appears.4Press eto return to the idle screen.Within 24 hours of enabling security, you willreceive an alert notification containing your PrivateID and Talkgroup lists for Private calls.To accept programming:1When you receive an alert notification sayingNew Browser Message - ReceiveProgramming Info,pressOor press AunderGoto.2You are prompted to accept changes to yourlists. Press Oor press Aunder Ok.3If you are prompted again to accept changes toyour lists, press Oor press Aunder Ok.4A confirmation screen displays. Press Oorpress Aunder Ok.5Press eto return to the idle screen.Finding Your Phone NumberMy Info lets you view your phone number, PrivateID, and other phone information:1Press mto access the main menu.2Scroll to My Info.3Press O.4Scroll to see your information:•Name— Enter your name. See “EnteringText”onpage51.•Line1and Line 2 — your phone numbers forphone lines 1 and 2. Each is filled in when youreceive your first call on that line.

9Phone Basics•Private— Your Private ID is the number thatothers use to contact you using Private calls.ItisfilledinwhenyoureceiveyourfirstPrivatecall.•GroupID— the number of the Talkgroup youhave joined.• Carrier IP — the IP address assigned to yourserviceprovider.Itisfilledinwhenyouregister for packet data services.• IP1 Address and IP2 Address —theIPaddresses you use to access the Internet withyour phone.•Ckt— Your circuit data number is the numberyouuseifyouwanttouseyourphonetotransfer circuit data. See “Using Your Phoneas a Modem” on page 43. You receive thisnumber from your service provider.• Service Status — This information may beused by your service provider if there is aproblem with your phone’s services.• Unit Info — This information may be used byyour service provider if there is a problem withyour phone.Phone BasicsAny time your phone is powered on, the displayprovides you with information and options.The one-line display shows a shortened version ofthe full-sized display. To see more information,open the flip.The screen shown above is the idle screen. Thetext that appears on your idle screen depends onyour service provider. The idle screen appearswhen your phone is on, but not engaged in anyactivity.Tip: Toseeaone-lineidlescreenwhentheflipis closed, press ..Text AreaThis area displays menus, messages, names,phone numbers, and other information.status iconstext areamenu icondisplay options

10Getting StartedDisplay OptionsTwo display options appear at the bottom of mostscreens. You select a display option by pressingtheoptionkeybelowit.Menus and ListsYour phone’s features are arranged in menus,submenus, and lists.To access the items in a menu or list, scroll usingthe navigation key at the top of your keypad. Thiskey lets you scroll up, down, left, or right. Holdingdown the appropriate part of the navigation keyspeeds up scrolling.In this guide, this symbol >tells you to select amenu or list item. For example, Settings >Security means:1Scroll to Settings on the main menu.2Press Oto see the Settings screen.3Scroll to Security.4Press Oto see the Security screen.Quick Access to Main Menu ItemsEach arrow in the navigation key and Ocan beused to access a main menu item from the idlescreen. Each of these keys is assigned to a mainmenu item when your receive your phone. Toassign different main menu items, see “PersonalizeFeatures” on page 115.OK KeyPressing O:•Selects the highlighted menu item or list item•Sets options•Confirms actions•Places and answer callsMenu KeyMany features provide context-sensitive menusthat let you access related features and actions.This icon Sappears any time a context-sensitivemenu is available. Press mto access the menu.

11Phone BasicsMain MenuAll your phone’s features can be accessed throughthemainmenu.Youcansetthemainmenutoappear as a list or as large icons.aBrowser Browse the Web.qJava Apps Java applications on yourphone. See page 92.bSettingsDisplay/InfoPhone Calls2-Way RadioPersonalizeVolumeSecurityAdvancedCustomize your phone.Seepage111.mRing TonesVibeAlllist of ring tonesVibrateSilentAssign ring tones and turnringer off. See page 48.cVoiceRecord Record and play audiomessages. See page 108.jMy Info View personal phoneinformation, includingphone number and PrivateID. See page 8.lGPS Find your approximategeographical location. Seepage 98.dContactsnew contact formlist of contactsView, store, edit contacts.Seepage28.eMessagesVoice mailtext messagesAccess messages. Seepage 54.fCall Forward Set call forwardingoptions. See page 35.oDatebooknew event formlist of eventsSchedule appointments.Seepage86.gMemo Store a number to accesslater.Seepage47.hCall Timers Phone usage information.Seepage42.iRecent Calls Lists recent calls. Seepage 26.

13SIM Card SecuritySIM Card SecurityYour SIM card protects your personal information.The SIM card stores all your Contacts information.Since this information is stored on your SIM card,not in your phone, you can remove the informationby removing your SIM card.Note: Except for making emergency calls, yourphone will not function without the SIMcard.To prevent unauthorized use of your phone, yourSIM card is protected by a PIN that you enter eachtime the phone is powered on. You can change thePIN or turn off the requirement that it be entered.Entering the PINYou may be required to enter a SIM PIN when youfirst use your phone.When you receive your phone, the SIM PIN is0000. Change your PIN to prevent fraudulent useof the SIM card.Important: If you enter your PIN incorrectly 3 times,your SIM card is blocked. To unblockyour SIM card, you must contact yourservice provider. See “Unblocking thePIN”.1When the Enter SIM PIN Code screen appears,enter your SIM PIN. An asterisk appears foreach character entered.2Press Aunder Ok.Changing the PIN1From the main menu, select Settings >Security > Change Password > SIM PIN.2At the Enter Old SIM PIN screen, enter thecurrent SIM PIN.3Press Aunder Ok.4At the Enter New SIM PIN screen, enter thenew 4- to 8-digit SIM PIN.5Press Aunder Ok.YZ Packet Data — You are ready totransfer packet data or aretransferring packet data. Seepage 43.N O TTY — You are ready to use yourphonetomakecallsusingateletypewriter device. See page 44.tRoaming — You are using yourphone outside your carrier'snetwork.

14Getting Started6At the Re-enter New SIM PIN screen, re-enterthe new SIM PIN to confirm.7Press Aunder Ok.Turning the PIN Requirement On andOffWhen the SIM PIN requirement is on, you areprompted to enter your PIN each time you turn onyour phone.Note: If a SIM PIN is required, your phone willnot function until the SIM PIN is entered,except for making emergency calls.When the PIN requirement is off, your phone canbe used without entering a PIN.Important: When the SIM PIN requirement is off,the personal data on your SIM card isnot protected. Anyone can use yourphone and access your personal data.1From the main menu, select Settings >Security > SIM PIN.2Select On or Off.3Enter the current SIM PIN.4Press Aunder Ok.Unblocking the PINIf you enter your PIN incorrectly 3 times, your SIMcard is blocked. To unblock your SIM card, youmust contact your service provider to get a PINUnblock Code (PUK).Important: If you unsuccessfully enter the PUKcode 10 times, your SIM card ispermanently blocked and must bereplaced. If this happens, all data islost. You will get a message to contactyour service provider. Except formaking emergency calls, your phonewill not function with a blocked SIMcard.To unblock the PIN:1Press *#m1.2At your service provider representative’srequest, provide the information needed to giveyouaPUKcode.3Select Unblock PIN.4Enter the PUK code.5Enter a new 4- to 8-digit SIM PIN.6Re-enter your SIM PIN.If you entered the codes properly, SIM Unlockedappears on the display.

15SIM Card SecurityInserting and Removing Your SIMCardImportant: Do not touch the gold-colored areas ofyour SIM card.Switching SIM CardsMoving your SIM card from one phone to anothermoves all your Contacts information, but erasesother information. If you remove your SIM card anduse it with another phone, or use another SIM cardwith your phone, the following information iserased:•The recent calls list•Call forwarding settings•Net alerts•MOSMS messages, drafts, and quick notes•Options set using the MMS Setup menu•InformationstoredinMemo•3 most recent GPS Enabled locations•Voice records•Voice names•Datebook events•Options set using the Personalize menuInserting Your SIM Card1With your phone powered off, remove thebattery door and battery.2Open the SIM card holder.

16Getting Started3Carefully slide your SIM card into the SIM cardholder.4Close the SIM card holder.Removing Your SIM CardImportant: To avoid loss or damage, do not removeyour SIM card from your phone unlessabsolutely necessary.1With your phone powered off, remove thebattery door and battery. See “Removing theBattery”onpage6.2Open the SIM card holder.

17Accessories3Carefully slide your SIM card out of the SIM cardholder.4Close the SIM card holder.Note: Protect your SIM card as you would anydelicate object. Store it carefully.AccessoriesTo order accessories, log on to our Web site atwww.motorola.com/store/iden or contact yourMotorola Authorized Retailer.For More InformationIf you have questions about your i830 phone,contact your sales representative or your serviceprovider.

18Making CallsYour i830 phone makes two types of calls: digitalcellular phone calls and Private calls. With Privatecalls, you use your phone as a long-range, digitalwalkie-talkie.Phone CallsWith the Flip Open1Enter the number you want to call.2To place the call:Press s.-or-If you entered the number from the idle screen,press O.3To end the call:Press e.-or-Close the flip.To end a call by closing the flip, you must have theFlip to End feature turned on (see “Setting FlipActions” on page 41).With the Flip Closed1Select the number you want to call from therecent calls list and press t.-or-Use a voice name to select number and placethe call.2To end the call, press ..Private Calls1If the flip is open, enter the Private ID you wantto call. -or-Iftheflipisclosed,selectthenumberasyouwould when making a phone call.2Press and hold the PTT button on the side ofyour phone. Begin talking after your phone emitsa chirping sound.3Release the PTT button to listen.Tip: To let someone know you want to talk tohimorheronaPrivatecall,sendacallalert. See “Call Alerts” on page 24.

19Receiving CallsReceiving CallsPhone CallsWhen you receive a phone call, your phone rings,vibrates, or lights up its backlight.AnsweringIf the flip is closed, press t.-or-Open the flip. -or-Press s.-or-Press O.-or-Press Aunder Yes.-or-Press any number key.To answer a call by opening the flip, you must havetheFliptoAnsfeatureturnedon(see“SettingFlipActions” on page 41). To answer a call by pressingany number key, you must have the Any Key Ansfeature turned on (see “Phone Calls Features” onpage 114).SendingtoVoiceMailIf the flip is closed, press ..-or-Press e.-or-Press Aunder No.EndingIf the flip is closed, press ..-or-Press e.-or-Close the flip.Private CallsWhen you receive a Private call, your phone emitsa chirping sound or vibrates.1Wait for the caller to finish speaking.2Press and hold the PTT button on the side ofyour phone. Begin talking after your phone emitsa chirping sound or vibrates.3Release the PTT button to listen.Ways to Enter Calls•Use the numbers on the keypad•Select the number from the recent calls list•Select the number from Contacts•Select a number stored in Datebook•Redial the last phone number called•Sayavoicenameintoyourphone•Use Speed Dial or Turbo Dial®•UseOneTouchPTTtomakeaPrivatecall

20Making Calls•Use a TTY device — see “Making TTY Calls” onpage 44From the KeypadTo enter the number you want to call, press thenumbers on the keypad.Ifyoumakeamistake:•To clear a digit, press Aunder Delete.•To clear all digits, press and hold AunderDelete.•To insert or delete a digit anywhere in the stringof digits you have entered, scroll left or right.•To cancel, press e.From the Recent Calls ListThe recent calls list stores the last 20 calls youmade or received.With the Flip Open1From the main menu, select Recent Calls.2Scroll to the name or number you want to call.With the Flip Closed1Press .to display the most recent call.2To view the rest of the recent calls list, press thevolume controls.You can call the number displayed by pressingt.From ContactsIf you have numbers stored in Contacts, you canuse these numbers to make calls. For informationon entering numbers into Contacts, see “CreatingEntries” on page 30.1From the main menu, select Contacts.2Scroll to the name or number you want to call.Tip: To find Contacts entries faster, use thekeypad to enter the first letter of the name.3Place the call now. -or-Scroll left or right to display the Contacts type forthe number you want to call.IfyouaremakingaPrivatecall,yourphoneplacesthecalltothePrivateIDstoredintheContactsentry, even if the Private icon is not displayed.Ifyouaremakingaphonecall:•Your phone places the call to the phone numberassigned to the Contacts type displayed.•If the Contacts type displayed is not a phonenumber, your phone places the call to the phonenumber stored in the Contacts entry.

21Ways to Enter Calls•If the Contacts type displayed is not a phonenumber and you have more than one phonenumber stored in the Contacts entry, your phoneprompts you to select the phone number youwant to place the call to.From DatebookIf you have numbers stored as part of events inDatebook, you can use these numbers to makecalls. For information on storing events inDatebook, see “Datebook” on page 86.1From the main menu, select Datebook.2Select the day of the event containing thenumber you want to call.3Highlight or select the event containing thenumber you want to call.For details, see “Making Calls From Datebook” onpage 90.Redialing the Last NumberPress and hold sto place a call to the last phonenumber you called.Using a Voice NameIfyouhavecreatedavoicenameinContactsforthe number you want to call, say the voice nameintoyourphonetoenterthenumber.Seepage29for information on voice names.You can use a voice name to enter a number withtheflipopenorclosed.1Press and hold tuntil a prompt appearstellingyoutosaythevoicename.2Speaking into the microphone, say the voicename assigned to the number you want to call.Your phone plays the name back to you.If you are making a phone call, the call is placedautomatically.Tip: To stop a phone call from being completed,press .if the flip is closed or press e.If you are making a Private call, press and hold thePTTbuttontoplacethecall.Using Speed Dial and Turbo Dial®Each phone number stored in Contacts is assigneda Speed Dial number which you can use to call thatnumber.

22Making CallsSpeed Dial1From the idle screen, use the keypad to enterthe Speed Dial number assigned to the phonenumber you want to call.2Press #.3Press s.Turbo DialFrom the idle screen, press and hold the SpeedDial number (1 through 9) assigned to the phonenumber you want to call.Using One Touch PTTOne Touch PTT sets your phone to call the mostrecent Private ID on the recent calls list, or aPrivate ID you choose, every time you press thePTT button. See “Setting One Touch PTT” on page40.Missed Phone CallsWhen you miss a call, this icon Vand the numberof phone calls you have missed appear briefly.With the Flip OpenIfyouwanttodismissthemissedcallmessage,press Aunder Back.-or-If you want to view the missed call on the recentcalls list, press Aunder View.With the Flip ClosedIfyouwanttodismissthemissedcallmessage,press ..If you want to view the missed call on the recentcalls list, press .twice.Using SpeakerphoneTurning on speakerphone makes incoming soundcome out of the phone’s speaker instead of theearpiece. Speakerphone is available whenever youareonanactivephonecall.With the Flip OpenTo turn speakerphone on or off:Press Aunder Spkr.-or-Press t.With the Flip ClosedWhen you make a call with the flip closed,speakerphone is always on.Opening the flip turns speakerphone off.

23Using MuteUsing MuteMuting calls lets you listen to incoming soundwithout transmitting sound. Mute is availablewhenever you are on an active call.To turn mute on:Press Aunder Mute.Whilemuteison,Unmute appears as a displayoption.To turn mute off:Press Aunder Unmute.Making Emergency PhoneCallsYour phone supports emergency calling.Emergency phone calls can be made even whenyour SIM card is blocked or not in your phone.Dial 911 to be connected to an emergencyresponse center. If you are on an active call, youmust end it before calling 911.When you make an emergency call, your phone’sGPS Enabled feature can help emergency servicepersonnel find you, if you are in a location whereyour phone's GPS antenna has established a clearview of the open sky and your local emergencyresponse center has the equipment to processlocation information. See “GPS Enabled” on page98, and particularly “IMPORTANT: Things to Keepin Mind” on page 98 and “Making an EmergencyCall” on page 99, for more information on thelimitations of this feature. Because of thelimitations of this feature, always provide your bestknowledge of your location to the emergencyresponse center when you make an emergencycall.Important: Emergency calls cannot be placed whilethe keypad is locked.Important: If you have not registered on thenetwork, emergency calls cannot beplaced while your SIM card is in yourphone.

24Call AlertsSending a call alert lets the recipient know youwant to talk to him or her on a Private call.When you send a call alert, the recipient’s phoneemits a series of beeps, or vibrates, and displaysyour name or Private ID.The recipient can:•Answer — begin a Private call with the sender•Queue — store the call alert to the call alertqueue, which is a list of call alerts•Clear — dismiss and delete the call alertSending Call Alerts1Enter the Private ID you want to send to, as youwouldwhenmakingaPrivatecall.2Press Aunder Alert.Ready to Alert appearson the display.3Press the PTT button until Alert Successfulappears on the display.Note: If the alert is not successful, this maymeanthepersonyouaretryingtoreachison a call or has the phone turned off.Receiving Call AlertsWhen you receive a call alert, you must answer,queue, or clear it. You cannot receive phone callsor Private calls until you do.To answer a call alert:PressthePTTbuttontomakeaPrivatecalltothe sender.To queue a call alert:Press Aunder Queue.To clear a call alert:Press O.-or-Press Aunder Clear.-or-If the flip is closed, press ..Note: The recent calls list also stores call alertsyou have received. They appear asPrivate calls. Call alerts remain in yourrecent calls list until you delete them oruntil they reach the end of the list.Using the Call Alert QueueWhen you queue a call alert, it remains in the callalert queue until you make a Private call to thesenderordeleteit.

25Using the Call Alert QueueViewing Call Alerts1From the main menu, select Call Alert.2Scroll through the list.Viewing Date and TimeTo view the date and time a call alert was received:1From the main menu, select Call Alert.2Select the call alert you want information on.Responding to Call Alerts in theQueueAfter you queue a call alert, you can respond to itby making a Private call to the sender or sending acall alert to the sender.Making a Private Call to the Sender1From the main menu, select Call Alert.2Scrolltothecallalertyouwanttorespondto.3PressthePTTbuttontobeginthecall.This removes the call alert from the queue.Sending a Call Alert to the Sender1From the main menu, select Call Alert.2Scrolltothecallalertyouwanttorespondto.3Press Aunder Alert.Ready to Alert appearson the display.4Press the PTT button until Alert Successfulappears on the display.Deleting Call AlertsTo delete a call alert from the queue:1From the call alert queue, scroll to the call alertyou want to delete.2Press m.3Select Delete.4Press Oor press Aunder Yes to confirm.To delete all call alerts from the queue:1From the call alert queue, press m.2From the call alert menu, select Delete All.3Press Oor press Aunder Yes to confirm.Sorting Call AlertsTip: Youmusthaveatleastonecallalertinthequeue to access this feature.To sort call alerts by the order they were received:1From the main menu, select Call Alert.2Press m.3Select Sort By.4Select First on Top or Last on Top.

26Recent CallsThe recent calls list stores the numbers of the 20most recent calls you have made and received.If the number of a recent call is stored in Contacts,the name associated with the number appears onthe recent calls list.An icon appears beside the name or numberindicating the Contacts type of the number used inthecall.See“Contacts”onpage28.For phone calls, an icon appears to the left of thename or number giving more information about thecall:Note: The recent calls list also stores call alertsyou have received. They appear asPrivate calls. Call alerts remain in yourrecent calls list until you delete them oruntil they reach the end of the list.Viewing Recent CallsWith the Flip Open1From the main menu, select Recent Calls.2Scroll through the list.To get more information on a recent call:From the recent calls list, select the call youwant information on.This displays information such as the nameassociated with the call, the number, the date,time, and duration of the call.With the Flip Closed1Press .to display the most recent call.2To view the rest the recent call list, press thevolume controls.3Press .to dismiss the recent calls list.Tip: Press tto call the number displayed.Storing Recent Calls toContacts1From the recent calls list, scroll to the numberyou want to store.XA call you made.WA call you received.VA missed call. Missed calls appear on therecent calls list only if you have Caller ID.

27Deleting Recent Calls2Press Aunder Store.-or-If Store is not one of your options: Press m.Select Store.Tip: If Store is not on this menu, the number isalready stored in Contacts.3To store the number as a new entry, select [NewContact].-or-To store the number to an existing entry, selectthe entry.4With the Contacts type field highlighted, scrollleft or right to display the Contacts type you wantto assign the number. For information onContacts types, see page 28.5If you want to add more information to the entry,follow the applicable instructions in “CreatingEntries” on page 30.6Press Aunder Done.Deleting Recent CallsTo delete a call:1From the recent calls list, scroll to the call youwant to delete.2Press Aunder Delete.-or-If Delete is not one of your options: Press m.Select Delete.3Press Oor press Aunder Yes to confirm.To delete all calls:1From the recent calls list, press m.2Select Delete All.3Press Oor press Aunder Yes to confirm.

28ContactsContacts stores up to 600 numbers or addresses.Each Contacts entry can store several numbers oraddresses.InformationstoredinContactsissavedonyourSIM card.A Contacts entry contains:•A name — A name is required if your are storingmore than one number or address to the entry;otherwise, it is optional. Typically, this is thename of the person whose contact information isstored in the entry.•Aringtone—Youcanassignaringtonetoeach entry. This is the sound your phone makeswhen you receive phone calls or call alerts fromany of the numbers stored in the entry.•A Contacts type — Each number or addressstored must be assigned a Contacts type:•A number or address — Each Contacts entrymust contain a number or address. This may beany type of phone number, Private ID, Talkgroupnumber, email address, or IP address.AMobile phone numberBPrivate Private IDCWork1 phone numberDWork2 phone numberEHome phone numberFEmail email addressGFax phone numberHPager phone numberITalkgroup Talkgroup numberJIP IP addressKOther phone number

29Viewing ContactsNote: You can store numbers up to 64 digitslong, but every 20 digits must beseparated by a pause or wait. See“Creating Pauses and Waits” on page 32.•A Speed Dial number — When you store aphone number, it is assigned a Speed Dialnumber. You can accept the default Speed Dialnumber or change it.•A voice name — If you create a voice name for anumber, you can then dial that number by sayingthe voice name into your phone. This iconappears Pto the left of the Contacts type icon ifa voice name is assigned.Note: This is an optional feature. Contact yourservice provider about its availability forpurchase.Viewing ContactsTo access Contacts:From the main menu, select Contacts.-or-Ifyouareonacall:Pressm.SelectContacts.To view entries:1From the Contacts list, scroll to the entry youwant to view.2If an entry has more than one number oraddress stored, <> surrounds the Contacts typeicon. Scroll left or right to view the icon for eachnumber stored in the entry.3Press Oto view the entry.4Scroll to view the other numbers and addressesstored for the entry.Tip: To view more entries, continue scrolling.Searching for a NameTo search for a name in Contacts:1From the Contacts list, press Aunder Search.-or-If Search is not one of your options: Press m.Select Search.2Enter the name you want to see. See “EnteringText”onpage51.3Press O.Your phone finds the name you entered or thenearest match.Showing Only Private IDs andTalkgroupsTo set Contacts to show only entries that containPrivate IDs and Talkgroup entries:1From the Contacts list, press m.2Select Filter.

30Contacts3Set this option to Show Prvt/Grp.To set Contacts to show all entries:1From the Contacts list, press m.2Select Filter.3Set this option to Show All.Creating EntriesA number or address and a Contacts type arerequired for all Contacts entries. Other informationis optional. You may enter the information in anyorder by scrolling through the entry details.After you have entered the number or address,Contacts type, and any other information you want,you can press Aunder Done to save the entry toContacts.To cancel a Contacts entry at any time press, etoreturn to the idle screen.To create a Contacts entry:1To access the entry details screen:Select Contacts > [New Contact].-or-From the Contacts list, press m. Select New.2Ifyouwanttoassignanametotheentry:Select Name.Enter the name. See “Entering Text” on page51. When you are finished, press O.Tip: Press Aunder Browse to select a namealready in Contacts.3Ifyouwanttoassignaringtonetothename:Select Ringer.Selecttheringtonetoyouwanttoassign.4ToassignaContactstypetothenumberoraddress being stored:Select the Contacts type field.Select the Contacts type you want to assign.5To store a number or address:Select the #field (or ID for an email address, orIP for an IP address).Enter the number or address. For phonenumbers, use the 10-digit format. For emailaddresses, see “Entering Text” on page 51.Tip: Press Aunder Browse to select a numberor address from Contacts, the recent callslist, or Memo.When you are finished, press O.6Ifyouwanttoassignmoreoptionstothenumber, select [Options]. See “AssigningOptions” on page 31.

31Storing Numbers Faster7If you want to add more numbers or addressesto the entry:Scroll past the information you already entered.Enter the additional information for the entryusing step 2 through step 6. You must assign aname to the entry, if you have not already.8Press Aunder Done.Assigning Options1Ifyouhavenotalready,select[Options].2The default Speed Dial number assigned to aphone number is displayed in the Speed # field.This is always the next available Speed Diallocation.Ifyouwanttoassignthephonenumbertoadifferent Speed Dial location:With the Speed # field highlighted, press O.Press Aunder Delete to delete the currentSpeed Dial number.Enter the new Speed Dial number using thekeypad.When you are finished, press O.3Ifyouwanttocreateavoicenameforaphonenumber, select Voice Name.As directed by the screen prompts, say andrepeat the name you want to assign to thenumber. Speak clearly into the microphone.4When you are finished, press Aunder Back.Storing Numbers FasterTo store numbers to Contacts from the recent callslist, see “Storing Recent Calls to Contacts” on page26.To store numbers to Contacts from Memo, see“Memo” on page 47.To store numbers to Contacts from the idle screen:1Use the keypad to enter the number you want tostore.2Press m.3Select Store Number.4To store the number as a new entry, select [NewContact].-or-To store the number to an existing entry, selectthe entry.5With the Contacts type field highlighted, scrollleft or right to display the Contacts type you wantto assign the number.

32Contacts6If you want to add more information to the entry,follow the applicable instructions in “CreatingEntries” on page 30.7Press Aunder Done.Editing Entries1From the Contacts list, scroll to the entry youwant to edit.2Press Aunder Edit.-or-If Edit is not one of your options: Press m. SelectEdit.The entry details screen displays.3Follow the applicable instructions in “CreatingEntries” on page 30 to edit the various fields.Deleting EntriesDelete an Entry1From the Contacts list, scroll to the entry youwant to delete.2Press m.3To delete the entire entry, select DeleteContact.4Press Oor press Aunder Yes to confirm.Delete a Number or Address1From the Contacts list, scroll to the entry thatcontains the number or address you want todelete.2Scroll left or right to display the Contacts type forthe number you want to delete.3Press m.4Select Delete Number.5Press Oor press Aunder Yes to confirm.Note: If an entry contains only one number oraddress, deleting the number or addressdeletes the entry.Checking CapacityTo see how many numbers are stored in Contacts:1From the Contacts list, press m.2Select Capacity.Creating Pauses and WaitsWhen storing a number, you can program yourphone to pause or wait between digits whiledialing. A pause makes your phone pause for 3seconds before dialing further. A wait makes yourphone wait for your response before dialing further.

33International NumbersThis feature is useful when using voice mail orother automated phone systems that require you todial a phone number and then enter an accessnumber.To program a pause:Press and hold *until the letter P appears. TheP represents a 3-second pause.If you store 17035551235P1234, when you selectthis number and make a call, your phone dials thefirst 11 digits, pauses for 3 seconds, then dials thelast 4 digits.If you want a pause longer than 3 seconds, pressand hold *more than once. Each P represents a3-second pause.To program a wait:Press and hold *until the letter W appears.The W means your phone waits before dialingfurther.If you store 17035551235W1234, when you selectthis number and make a call, your phone dials thefirst 11 digits and then waits. A message appearsasking if you want to send the rest of the digits.Press Aunder Yes to dial the last 4 digits.Tip: You can create pauses and waits whiledialing a number from the keypad. See“Creating Pauses and Waits While Dialing”on page 40.International NumbersNote: This feature may not be offered by yourservice provider.When storing a number that you plan to use forinternational calls, use Plus Dialing:1Press and hold 0for two seconds. A “0”appears, then changes to a “+”.Note: The network translates the “+” into theappropriate international access codeneeded to place the call.2Enter the country code, city code or area code,and phone number.For information about making international calls,see “Making International Calls” on page 40.

34ContactsAccessing Contacts with GSMPhonesIfyouplantousetheinformationstoredinContacts with an i2000, i2000plus, or any otherGSM phone, you must purchase CompanionPro.Go to www.motorola.com/idenupdate or yourservice provider’s web site for more information.You can use CompanionPro to make the Contactsinformation saved to your i830 phone’s SIM cardaccessible in this type of phone.

35Call ForwardingCall forwarding sends calls to the phone numbersyou specify. You can forward all calls to onenumber or forward missed calls to differentnumbers depending on the reason you missed thecall.You can forward phone lines 1 and 2independently.Forwarding All CallsWhen you set your phone to forward all calls, anicon appears in the top row of the display:To forward all calls:1From the main menu, select Call Forward >Forward > All Calls.2Select To.If you specified a forwarding number for all callsbefore, this number displays.To forward calls to this number, press AunderBack.To delete this number, press O,thenpressandhold Aunder Delete.3To enter the number you want to forward calls to:Enter the number using your keypad. -or-Press Aunder Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.4Press O.All your calls are now forwarded to the number youspecified.GPhone line 1 is active; calls to phone line 1are being forwarded.IPhone line 1 is active; calls to phone line 2are being forwarded.HPhone line 1 is active; calls to phone lines 1and 2 are being forwarded.JPhone line 2 is active; calls to phone line 1are being forwarded.LPhone line 2 is active; calls to phone line 2are being forwarded.KPhone line 2 is active; calls to phone lines 1and 2 are being forwarded.

36Call ForwardingTurning Off Call ForwardingIf you don’t want all your calls forwarded, turn thefeature off:1From the main menu, select Call Forward > To.2Set this option to Off.All your calls are now sent to your phone.Calls you miss are forwarded according to theoptions set for missed calls. By default, missedcalls are forwarded to voice mail.Note: To receive voice mail messages, you mustfirst set up a voice mail account with yourservice provider.Forwarding Missed CallsYou can specify a forwarding number for each typeof missed call:•IfBusy— Your phone is on a call or transferringdata.•IfNoAnswer— You do not answer on the first4rings.• If Unreachable — Your phone is out ofcoverage or powered off.Note: If you want a type of missed call sent tovoicemail,thecallforwardingnumberforthat type of missed call must be yourvoice mail access number.Toforwardmissedcalls:1From the main menu, select Call Forward >Forward > Detailed.2Select If Busy to specify a forwarding numberfor calls received when your phone is busy.3If you specified a forwarding number for this typeof call before, this number displays.To forward calls to this number, press AunderBack andgotostep6.-or-To delete this number, press O,thenpressandhold Aunder Delete.4To enter the number you want to forward thistype of call to:Enter the number using your keypad. -or-Press Aunder Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.5Press O.6Repeat step 2 through step 5 for If No Answerand If Unreachable.7When you are finished, press Aunder Back.

37Viewing Call Forwarding SettingsViewing Call ForwardingSettings1From the main menu, select Call Forward >Forward > All Calls.2With To highlighted, press Aunder Status.

38Advanced CallingFeaturesCall WaitingCall Waiting lets you receive a second call while onan active call. Call Waiting is always available,unless you turn it off for a specific call.Ifyouareonacallandreceiveasecondcall,yourphone emits a tone and displays a message sayingyouarereceivingasecondcall.To accept the second call and put the active call onhold:Press Aunder Yes.To accept the second call and end the active call:1Press e.Your phone rings with the second call.2Answer the second call.To decline the second call:Press Aunder No.Ifyousubscribetovoicemail, the call is forwarded to your voice mail box,unless you set Call Forward for If Busy to adifferent number.Turn Off Call WaitingTo turn off Call Waiting during a call:1Press m.2Select In Call Setup > Call Waiting.3Set this option to Off.Tip: To turn Call Waiting back on while still onthe call, set this option to On.To turn off Call Waiting for the next call you makeor receive:1From the main menu, select Settings > PhoneCalls > Call Waiting.2Set this option to Off.Call Waiting is turned back on when you end thecall.Switching Between CallsAny time you have one call active and one call onhold, to make the call on hold active and put theactive call on hold:Press Aunder Switch.-or-If Switch is not one of your options: Press m.Select Switch.

39Putting a Call on HoldPutting a Call on Hold1Whileonanactivecall,pressm.2Select Hold.If you want to make the call active again, press Aunder Resume.Calling 2 PeoplePutting a Call on Hold, Making aSecond Call1Place or receive a phone call.2While the call is active, press m.3Select 2nd Call. This puts the call on hold.4Enter the second phone number you want tocall.Tip: For quick ways to enter the number, pressm.5Press sto place the call.To end the second call and make the call on holdactive again:Press e.Tomakethecallonholdactiveandputtheactivecall on hold:Press Aunder Switch.Making a 3-Way Call1Place or receive a phone call.2While the call is active, press m.3Select 3Way. This puts the call on hold.4Enter the second phone number you want tocall.Tip: For quick ways to enter the number, pressm.5Press sto place the call.6Press Aunder Join.All 3 people in the call can speak to and hear eachother.Merging 2 Calls into a 3-Way CallYou can combine 2 phone calls into a 3-way callany time you have a call on hold and a call active:1Press m.2Select Join.All 3 people in the call can speak to and hear eachother.

40Advanced Calling FeaturesCreating Pauses and WaitsWhile DialingYou can enter a pause or wait while dialing anumber. For more information on pauses andwaits, see “Creating Pauses and Waits” on page32.To create a pause while dialing a phone number:1From the keypad, enter the digits you want tooccur before the pause.2Press m.3Select Insert Pause.4Enter the digits you want to occur after thepause.To create a wait while dialing a phone number:1From the keypad, enter the digits you want tooccur before the wait.2Press m.3Select Insert Wait.4Enter the digits you want to occur after the wait.Making International CallsNote: This feature may not be offered by yourservice provider.Plus Dialing lets you place an international call tomost countries without entering the localinternational access code.1Press and hold 0for two seconds. A “0”appears, then changes to a “+”.Note: The network translates the “+” into theappropriate international access codeneeded to place the call.2Enter the country code, city code or area code,and phone number.Setting One Touch PTTOne Touch PTT sets your phone to call the mostrecent Private ID on the recent calls list, or aPrivate ID you choose, every time you press thePTT button.To set your phone to call the most recent Private IDon the recent calls list:1From the main menu, select Settings > 2-WayRadio > One Touch PTT.2Set this option to Last Call.

41Setting Flip ActionsTo set your phone to call a Private ID you choose:1From the main menu, select Settings > 2-WayRadio > One Touch PTT > Assigned Number.2To enter the Private ID you want your phone tocall every time you press the PTT button:Enter the number using your keypad. -or-Press Aunder Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.Tip: If you are entering a Talkgroup number,enter # before the number.3Press O.To turn off One Touch PTT:1From the main menu, select Settings > 2-WayRadio > One Touch PTT.2Set this option to Off.Setting Flip ActionsFor Answering CallsTo set your phone to answer calls when you openthe flip:1From the main menu, select Settings > PhoneCalls > Flip Activation > Flip to Ans.2Set this option to On.To set your phone not to answer calls when youopen the flip:Set Flip to Ans to Off in step 2.For Ending CallsTo set your phone to end calls when you close theflip:1From the main menu, select Settings > PhoneCalls > Flip Activation > Flip to End.2Set this option to On.To set your phone not to end calls when you openthe flip:Set Flip to End to Off in step 2.Note: Ifyouareusingyourphonewithaheadset, and you have the Flip to Endoption set to On, closing your flip sendsincoming sound to the headset and doesnot end the call.Group CallsA group call is a call made to all members of aTalkgroup at once. A Talkgroup is a predeterminedgroupofupto25PrivateIDs.Before you can make or receive group calls, aTalkgroup must be established. After the Talkgroupis established, you must join the Talkgroup.

42Advanced Calling FeaturesJoining a TalkgroupYour sales representative or your service providerestablishes Talkgroups for you and assigns eachTalkgroup a Talkgroup number. You can choose aname for each of your Talkgroups when you createentries for them in Contacts.To receive group calls made to a Talkgroup, youmust join the Talkgroup. You can belong to onlyone Talkgroup at a time. When you join a newTalkgroup, you no longer belong to your previousTalkgroup.To join a Talkgroup:1Press #. Then enter the Talkgroup numberusing the keypad. -or-Choose the Talkgroup name from Contacts orthe recent calls list.2Press Aunder Join.Making Group Calls1Press #. Then enter the Talkgroup numberusing the keypad. -or-Choose the Talkgroup name from Contacts orrecent calls list.2Proceed as if making a Private call.Receiving Group CallsTo answer a group call:Proceed as if answering a Private call. Only oneperson at a time may speak on a group call.The Private ID or name of the person who isspeaking will appear on the display below theTalkgroup number.TurningoffGroupCallsTo set your phone to prevent you from hearinggroup calls to your Talkgroup:1From the main menu, select Settings > 2-WayRadio > Tkgrp Silent.2Set this option On.To set your phone to let you hear group calls toyour Talkgroup:Set Tkgrp Silent to Off in step 2.Call TimersCall timers measure the duration of your phonecalls, Private or group calls, and circuit data use,as well as the number of Kilobytes sent andreceived by your phone:•LastCall— displays the duration of your mostrecent phone call.

43Using Your Phone as a Modem• Phone Reset — keeps a running total of yourphone call minutes, until you reset it.• Phone Lifetime — displays the total minutes ofall your phone calls.• Prvt/Grp Reset — keeps a running total of all ofyour Private and group call minutes, until youreset it.• Prvt/Grp Lifetime — displays the total minutesof all your Private and group calls.• Circuit Reset — keeps a running total of all ofyour circuit data use, until you reset it.• Circuit Lifetime — displays the total minutes ofall of your circuit data use.• Kbytes Reset — keeps a running total of thenumber of Kilobytes sent and received by yourphone, until you reset it.To view or reset a timer:1From the main menu, select Call Timers.2Selectthefeatureyouwanttovieworreset.3To view a feature without resetting: Press Owhen you are finished viewing. -or-To reset a feature: Press Aunder Reset.PressOor press Aunder Yes to confirm.Note: The values displayed by Call Timersshould not be used for billing. Call timersare estimates only.Using Your Phone as a ModemNote: This feature may not be offered by yourservice provider.To use your phone as a modem with a laptop,handheld device, or desktop computer:1Open the connector cover.connectorcover

44Advanced Calling Features2With the phone’s display facing up, insert a datacable’s connector into the accessory connector,until you hear a click.3Insert the data plug into the data port of the otherdevice.When used as a modem, your phone has thesedata transfer modes:•Circuit data — used for sending and receivingfaxes and for transferring large files•Packet data — used for small file transfers suchas emailTo use these services, you must install the iDENWireless Data Services software (availableseparately). For more information on setting upyour computer and your i830 phone for packet andcircuit data calls, refer to the Wireless DataServices User’s Guide or contact your serviceprovider.Making TTY CallsNote: This feature may not be offered by yourservice provider.To use your phone to make phone calls using ateletypewriter (TTY) device:1Connect one end of a 2.5mm cable into theaudio jack on your phone. Connect the otherendofthecabletoyourTTYdevice.2Make sure that your phone’s TTY feature is onand select the TTY mode you want to use.3Use your phone to enter phone numbers andmake calls.When you make a TTY call, these icons appear onthe phone’s display:NPhone call is active.OPhone call is on hold.

45Making TTY CallsTTY device features such as Turbo-Code,High-Speed, and Interruption are not supported byyour phone. These features must be turned off ordisabled to use your TTY device with your phone.TurningOntheTTYFeatureYour phone’s TTY feature must be on if you wantto make TTY calls, set the TTY mode, or changethe TTY baud rate. To make sure the TTY featureis on:From the main menu, select Settings > PhoneCalls > TTY > Use TTY. This field must say On.Choosing a ModeYour phone supports these TTY modes:• TTY — You type and read text on your TTYdevice.•VCO(Voice-Carry-Over) — You speak into yourphone and read text replies on your TTY device.• HCO (Hearing-Carry-Over) — You type text onyour TTY device and listen to voice replies onyour phone speaker.To change mode while not in a call:1From the main menu, select Settings > PhoneCalls > TTY > Type.2Select the TTY mode you want.When you make a TTY call, the call begins in theTTY mode you last selected.To change mode during a call using your phone:1Press m.2Select In Call Setup > TTY > Type.3Selectthemodeyouwant.To change mode during a call using your TTYdevice, issue one of the following commands:•“VCO please” — to select VCO mode•“HCO please” — to select HCO mode•“HCO off please” — to turn off HCO modeImportant: When you are using HCO, the soundcoming from your phone speaker maybe uncomfortably loud. Use cautionwhen putting the phone to your ear.(For information on setting the volumeof your phone speaker, see “Setting theVolume” on page 111.)Changing the TTY Baud RateBy default, your phone’s TTY baud rate is set to45.45, the baud rate required for TTY calls withinthe U.S. To make calls outside the U.S., set yourTTYbaudrateto50.0.

46Advanced Calling FeaturesTo change the TTY baud rate:1From the main menu, select Settings > PhoneCalls > TTY > Baud.2Selectthebaudrateforyourlocation.

47MemoMemoletsyoustoreanumber,makeacalltothatnumber, and save it to Contacts.To create a memo:1From the main menu, select Memo.2Enter the number using your keypad.3Press O.Toviewthememolater:1From the main menu, select Memo.To delete the memo:1From the main menu, select Memo.2Press and hold Aunder Delete.3Press O.To edit the memo:1From the main menu, select Memo.2Enter the new number.3Press O.To make a call to the memo number:1From the main menu, select Memo.2Press s.To store the memo number to Contacts:1From the main menu, select Memo.2Press m.3Select Store to Cntcs.4To store the number as a new entry, select [NewContact].-or-To store the number to an existing entry, selectthe entry.5With the Contacts type field highlighted, scrollleft or right to display the Contacts type you wantto assign the number.6If you want to add more information to the entry,follow the applicable instructions in “CreatingEntries” on page 30.7Press Aunder Done.

48Ring TonesTo set the ring tone your phone makes when youreceive phone calls, message notifications, or callalerts:1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Scroll through the list of ring tones and select theone you want to assign. Vibrate sets your phoneto vibrate instead of making a sound; Silent setsyour phone to neither vibrate nor make a sound.Tip: Highlighting a ring tone lets you hear it.4Select the features you want to assign the ringtone to.5When you are finished, press Aunder Done.Setting Your Phone to VibrateYou can set your phone to vibrate instead ofmaking a sound when you receive all phone calls,Private calls, group calls, messages notifications,and call alerts.1From the main menu, select Ring Tones >VibeAll.2Set this option to On.Tip: Pressing the volume controls to turn downthe volume as far as possible sets VibeAllto On.To set your phone to vibrate instead of making asound for some features but not others:1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Select Vibrate from the list of ring tones.4Select the features you want to set to make nosound.5When you are finished, press Aunder Done.Note: To set ring options for Private calls andgroup calls, see “Setting Your Phone toVibrate” on page 111.These icons indicate how the ringer is set.These icons may appear at the same time.QThe phone always vibrates instead of ringing.MThe phone does not ring for phone calls.uGroupcallsandPrivatecallsareheardthrough the earpiece, not the speaker.

49Ring and VibrateRing and VibrateTo set your phone to ring and vibrate when youreceive phone calls or call alerts:1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Scroll through the list of ring tones and highlighttheoneyouwanttoassign.4Press m.5Select Assign w/Vibe.6Select the features you want to set to ring andvibrate.This icon Sappears on the display.Assigning Ring Tones toContactsYou can set the ring tone your phone makes whenyou receive phone calls or call alerts fromsomeone you have stored in Contacts.1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Scroll through the list of ring tones and select theone you want to assign.4Select AContact.5Select the Contacts entry you want to assign thering tone to.Viewing Ring ToneAssignments1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Highlight any ring tone.4Press m.5Select Overview.6Scroll to view ring tones assigned to featuresand Contact entries.Downloading More RingTonesIf you want to use other ring tones, you candownload them into your phone for a fee. Go towww.motorola.com/idenupdate for a selection ofcustom ring tones and downloading instructions.Note: Ring tones purchased from this web sitemay be downloaded only once. If youdelete a ring tone from your phone, youmust purchase it again to download itagain.

50Ring TonesManaging MemoryTo view the amount of memory available forcustom ring tones:1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Highlight any ring tone.4Press m.5Select Memory Usage.Deleting custom ring tones frees memory.Note: Ring tones are stored in your phone usingthe same memory space used to storemessages, voice records, Javaapplications, and wallpaper images.Deleting some of these other items freesmemory space for ring tones.Deleting Custom Ring TonesTo delete a custom ring tone:1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Scroll to the ring tone you want to delete.4Press m.5Select Delete.6Press Aunder Yes to confirm.

51Entering TextYou can enter text into your phone using thetraditional method of pressing a key several timesfor each character, or by pressing a key once foreach letter while words likely to be the one youwant are chosen from a database. You can alsoenter symbols and numbers into a text field.In screens that require you to enter text, you seethe following icons. These icons tell you which textinput mode you are using:When you access a screen that requires you toenter text, you start in the mode last used.To choose a text input mode:1At a screen that requires you to enter text, pressm.2Select the text input mode you want to use. Acheckmark appears next to the current mode.Using Alpha Mode•Press any key on the keypad to enter the letters,numbers, and symbols on that key. For example,to enter the letter Y, press 9three times.•Typealetterthenscrolluptomakethatletteruppercase, or type a letter then scroll down tomake that letter lowercase.•See “Special Function Keys” on page 52 formore information on adding spaces,capitalization, and punctuation.Using Word ModeIn Word mode, T9 Text Input analyzes the letterson the keypad button you press and arranges themto create words. As you type, T9 Text Inputmatches your keystrokes to words in its databaseand displays the most commonly used matchingword. You can add you own words to thisdatabase.Entering a Word1Select Word as your text input mode.2Typeawordbypressingonekeyforeachletter.For example, to type “test” press 8378.lAlpha — Press a key several times for eachcharacter.jWord — Press a key once for each letterwhile words likely to be the one you want arechosen from a database.iSymbols — Enter punctuation and othersymbols.kNumeric — Enter numbers.

52Entering TextThe displayed word may change as you type it.Do not try to correct the word as you go. Type tothe end of the word before editing.3If the word that appears is not the desired word,press 0to change the word on the display tothe next most likely word in the database.Repeat until the desired word appears.If the desired word does not appear, you can add itto the database.Adding Words to the Database1Select Alpha as your text input mode.2Type the word using Alpha mode.3Select Word as your text input mode.4Press #.ThewordyoutypedinAlphatextentrymodeisnow in the database.Note: You cannot store alphanumericcombinations, such as Y2K.Choosing a LanguageTo change the language of the database:1At a screen that requires you to enter text, pressm.2Select Languages.3Select the language you want for your database.Special Function KeysSome of the phone’s keys assume differentfunctions while in Alpha or Word mode.SpacesPress #for a space.CapitalizationWhen you press and hold the #key, it acts as a3-way toggle. Press and hold #to make the nextletter typed uppercase (shift), to make allsubsequent letters typed uppercase (caps lock), orto go back to lowercase letters.These icons appear in the top row of your display:When neither of these icons appear, letters typedare lowercase. Scrolling up after typing a lettermakes that letter uppercase.Note: Your phone automatically makes the firstletter of a sentence uppercase.mor XShift is on.nor WCaps lock is on.

53Using Numeric ModePunctuationPress 1or 0to insert punctuation. Continue topress the key to view the list of symbols availablethrough that key. Pause to select the symbol youwant.Note: Additional punctuation symbols areavailable in Symbols mode.Using Numeric Mode1Select Numeric as your text input mode.2Press the number buttons on your keypad toenter numbers.Using Symbols Mode1Select Symbols as your text input mode.A row of symbols appears along the bottom ofthe phone’s display. Scroll right to view thecomplete row.2Press Oto select the highlighted symbol.

54Your Messaging ServicesYour phone lets you send and receive a variety ofmessages. Messaging services available to youdepend on your service provider.Voice MailAll service providers offer voice mail messageservice. For information on accessing your voicemail messages, see “Voice Mail Messages” onpage 58.Text MessagesYour service provider may offer either of 2 optionsfor sending text messages:•Mobile originated text messages (MOSMS)•Multimedia Messaging Service (MMS)To determine which text messaging option youhave, view the message center:From the main menu, select Messages.Message Center Options for Phoneswith MOSMSIf your service provider offers MOSMS, thefollowing options appear in you message center:•VoiceMail— access voice mail messages youhave received.• Text Inbox — access messages you havereceived.•QuickNotes— access short, pre-writtenmessages.•TextOutbox— access messages you havecreated and sent.For information on using text messages if yourservice provider offers MOSMS, see “MOSMSMessages” on page 59.Message Center Options for Phoneswith MMSIf your service provider offers MMS, the followingoptions appear in you message center:•[CreateMesg]— begin creating an MMSmessage.•VoiceMail— access voice mail messages youhave received.

55Text Messages• Inbox — access MMS messages you havereceived.•Drafts— access MMS messages you havecreated and saved but not sent.•SentItems— access MMS messages you havecreated and sent.•SMS— access Short Message Service (SMS)messages you have received.•Depending on your service provider, you mayalso have a Net Alert option.For information on using text messages if yourservice provider offers MMS, see “MMSMessages” on page 64 and “Other Text MessagesforPhoneswithMMS”onpage84.

56Receiving MessagesWhen you receive a voice mail message or textmessage, you have 2 ways to access themessage:•Respond to the message notification thatappears when the message is received.•Dismiss the message notification and accessthe message later through the message center.Message NotificationsWhen you receive a message, your phone notifiesyouwithtextonthedisplayandanotificationtoneor vibration. You can access the message ordismiss the notification.If you dismiss the notification, the message is notdeleted. It can be accessed through the messagecenter.If you are not on a phone call when you receive amessage, your phone sounds a notification toneevery 30 seconds until you access the message ordismiss the alert.When you are on a phone call, you can receivemessage notifications for all types of messagesexcept MMS messages. For other types ofmessages, your phone may sound a notificationtone during the call or after you end the call,depending on how you set your notificationoptions.Setting Notification OptionsTo control whether your phone sounds messagenotification tones while you are on phone calls:1From the main menu, select Settings > PhoneCalls > Notifications.2Select the option you want:• Receive All — Tones sound during calls forall types of messages except MMSmessages.•MsgMailOnly— Tones sound during callsfor SMS messages; tones for all other typesof messages are held until you end calls.• Delay All — Tones for all types of messagesare held until you end calls.Tip: To set notification options during a call:Press m. Select In Call Setup >Notifications.

57Message CenterMessage CenterAll your messages are stored in the messagecenter. The message center shows how manymessages you have of each type.To access your messages through the messagecenter:1From the main menu, select Messages.2Scrolltothetypeofmessageyouwanttoaccess.3Press Oor press Aunder the display option onthe left.

58Voice Mail MessagesNote: To receive voice mail messages, you mustfirst set up a voice mail account with yourservice provider.Receiving a MessageWhen you receive a voice mail message, NewVoice Mail Message appears on the display.To call your service provider’s voice mail systemand listen to the message:Press Aunder Call.To dismiss the message notification:If the flip is closed, press ..-or-If the flip is open, press Oor press AunderBack, or close the flip.This icon yappears on the display, remindingyou that you have a new message.If the caller leaves a message, this icon yappears on the display, reminding you that youhave a new message.Accessing Voice Mail fromthe Message CenterFrom the main menu, select Messages > VoiceMail.Sending Unanswered Calls toVoice MailTo send a phone call to voice mail instead ofanswering it:If the flip is closed, press ..-or-Press e.-or-Press Aunder No.

59MOSMS MessagesNote: If your text messaging service is notMOSMS, do not read this section. Read“MMS Messages” on page 64 and “OtherText Messages for Phones with MMS” onpage 84. To determine your textmessaging service, see “Your MessagingServices” on page 54.Mobile originated text messages (MOSMS) letsyou send and receive SMS messages to and fromother phones that are using MOSMS.Setting UpBefore you begin using MOSMS, you may need toset up your signature, service center number, andexpiration information:1From the main menu, select Messages.2Scroll to Text Inbox.3Press m.4Select Text Msg Setup.5Select Signature.Enter your signature. It may be up to 11characters long. See “Entering Text” on page51. When you are finished, press O.6Select Srvc Cntr No.Enter the phone number of your service center.If you do not know this number, contact yourservice provider.When you are finished, press O.7Select Expire After.This is the amount of time messages you sendare saved at the service center if they cannot bedelivered. After this period, they are discarded.Scroll to select the number of days you wantyour messages to be saved.When you are finished, press O.8Select Auto Clean Up. Set this option to On ifyou want your phone to delete sent messages.If you set Auto Clean Up to On,selectCleanUp After to set the number of days after whichsent messages are deleted or the number ofmessages to be kept.9Press Aunder Done to save the informationyou entered.Receiving a MessageTo view the message:Press Aunder Read.

60MOSMS MessagesTo dismiss the message notification:Press Aunder Exit.If your phone is powered off when you receive atext message, your phone notifies you the nexttime you power it on. If you are out of yourcoverage area, your phone alerts you when youreturn to your coverage area.Tip: While reading a text and numeric messagethat contains a phone number, you canpress sto call that number.Reading from the MessageCenter1From the main menu, select Messages > TextInbox.2Selectthemessageyouwanttoread.-or-Press the number of the message you want toread.3If the message fills more than one screen, scrollto read it.Tip: Scrolling through one message lets youview the next message.4To save the message, press Aunder Ok.-or-To reply to the message, press Aunder Reply.-or-To see all other choices, including forwardingand deleting the message, calling the sender, orstoring the sender’s number in Contacts, pressm.Creating and SendingMessages1From the main menu, select Messages >[Create Message].-or-Select [Create Message] from Text Inbox, TextOutbox, or Drafts. -or-Highlight Quick Notes and press AunderCompose.Tip: This option is available from manycontext-sensitive menus in the messagecenter.2To address the message:Use the keypad to enter the phone number ofthe person you want to send the message to.-or-Press Aunder Browse. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.When you are finished, press O.

61Creating and Sending Messages3Enter the text of the message. See “EnteringText”onpage51.-or-To use a quick note: Press Aunder Browse.Scroll to the quick note you want. For moreinformationonquicknotes,see“UsingQuickNotes” on page 61.When you are finished, press O.4If you want to send the message, press Oorpress Aunder Send.-or-To delete the message without sending it, pressAunder Cancel.-or-If you want to request confirmation of delivery,save the message as a draft, or set the sendingmethod, press m. Select the option you want.Beginning Messages From the RecentCalls List1From the recent calls list, scroll to the name youwant to send a message to.2If the entry has more than one phone numberstored, view the phone number you want to sendthe message to.3Press m.4Select Compose SMS. The message isautomatically addressed to the phone numberyou chose.5Follow step 3 through step 4 of “Creating andSending Messages” on page 60.Beginning Messages From the IdleScreen1Using the keypad, enter the number you want tosendamessageto.2Press m.3Select Compose SMS. The message isautomatically addressed to the phone numberyou chose.4Follow step 3 through step 4 of “Creating andSending Messages” on page 60.Using Quick NotesQuick notes are short, pre-written text messagesthat you can create, edit, and send. You can storeup to 20 quick notes. A quick note may be up to 30characters long.To create a quick note:1From the main menu, select Messages > QuickNotes > [New Note].2Press Oor press Aunder Create. Enter text.See “Entering Text” on page 51. -or-To choose from pre-installed notes, select thenote you want.

62MOSMS MessagesTip: For more options, including sending thequick note, press m.Using DraftsWhen you save a message as a draft, it is saved inthe drafts folder.To edit a draft:1From the main menu, select Messages >Drafts.2Selectthedraftyouwanttoedit.3To edit the fields you want to change, followstep 2 through step 4 in “Creating and SendingMessages” on page 60.Resending MessagesTo resend a message:1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to resend. -or-Press the number of the message you want toresend.3Press s.-or-Press m. Select Resend.Deleting Sent MessagesTo delete a sent message:1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to delete.3Press Aunder Delete.4Press Aunder Yes to confirm.To delete all unlocked sent messages:1From the main menu, select Messages > TextOutbox.2Press m.3Select Delete All.4Press Aunder Yes to confirm.Locking and Unlocking SentMessagesWhen you lock a message, it cannot be deleteduntil you unlock it.Locking a Message1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to lock orunlock.3Press m.

63Sorting Messages4Select Lock.Unlocking a Message1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to lock orunlock.3Press Aunder Unlock.Sorting MessagesYou can sort messages in your inbox by sender,time and date, and status. You can sort messagesin your outbox by recipient, time and date, andstatus.1From the main menu, select Messages > TextInbox or Messages > Text Outbox.2Highlight any messages.3Press m.4Select Sort and Order.5Select Sort By to specify the sorting method.6Select Order By to specify the sorting order.Managing MemoryYour text inbox, outbox, and drafts folder have aset amount of memory available for storingmessages.The text inbox holds 20 messages. If the text inboxis full, you cannot receive messages until youdelete some.The outbox and drafts folder share memory space.Together they can hold 30 messages. If the outboxand drafts folder memory is full, you cannot sendmessages or save drafts until you delete some.To view the amount of memory available in yourtext inbox:1From the main menu, select Messages > TextInbox.2Press Aunder Memory.To view the amount of memory available in youroutbox and drafts folder:1From the main menu, select Messages > TextOutbox or Messages > Drafts.2Press Aunder Memory.

64MMS MessagesNote: If your text messaging service is not MMS,do not read this section. Read “MOSMSMessages” on page 59 instead.Todetermine your text messaging service,see “Your Messaging Services” on page54.Multimedia Messaging Service (MMS) lets yousend and receive text messages that may includepictures and audio recordings.Navigating the Inbox, Drafts,and Sent ItemsYou can access MMS messages through thefollowing options in the message center:• Inbox — MMS messages you have received•Drafts— MMS messages you have created andsaved but not sent•SentItems— MMS messages you havecreated and sentThe messages in the Inbox, Drafts, and Sent Itemsare grouped in pages of 9 messages. Scroll to viewthe messages on a page.To go to the next page:Scroll right. -or-Press #.-or-Scroll to the end of the page and select MORE.To go to the previous page:Scroll left. -or-Press *.To open a message on the current page:Selectthemessageyouwanttoopen.-or-Press the number on the keypad correspondingto the number of the message.Creating and SendingMessagesEach message you create may contain thefollowing fields:•To— the phone numbers or email addresses ofoneormorerecipients•Mesg— the body of the message. This mayinclude text, pictures, ring tones, or voicerecords.•Subject— the subject line

65CreatingandSendingMessages•Attach— one or more attachments. These maybe pictures, ring tones, or voice records.•Cc— the phone numbers or email addresses ofmore recipients•Priority— sets the priority of the message tonormal or high.•Report— lets you receive a report confirmingthat your message was delivered.• Valid Until — If the message has not beendelivered after this date, no more deliveryattempts are made.To send a message, you must address it to at leastone recipient. All other message fields are optional.You can fill in the message fields in any order.Entering TextIn message fields that require you to enter text, youcan begin entering the text from the keypad whenthe field is highlighted.While entering text, you can always choose a textinput mode from the context-sensitive menu.For information on ways to enter text from thekeypad, see “Entering Text” on page 51.Message SizeYou can create and send messages of up to 30KB, including attachments.To see the size of a message you are creating:1Scroll to any field in the message.2Press m.3Select Message Size.Sending or CancelingTo send the message at any time after it has beenaddressed:Press Aunder Send.-or-If Send is not one of your options: Press m.Select Send.To cancel the message at any time:At the message screen, press Aunder Cancel.-or-Press eto cancel the message and save it inDrafts.

66MMS MessagesCreating a Basic Message1To begin creating a message:From the main menu, select Messages >[Create Mesg].-or-Select [Create Mesg] from Inbox,Drafts,orSent Items.-or-Begin creating a message from Contacts, therecent calls list, or the idle screen. See “MoreWays to Begin a Message” on page 68. -or-Reply to a received message. See “Replying toaMessage”onpage68.2To address the message:Select To.Enter the phone number or email address fromthe keypad and press O. Repeat this action toenter more phone numbers or email addresses.-or-Select recipients from Contacts or the recentcalls list. See “More Ways to Address aMessage” on page 69.Tip: To remove a phone number or emailaddress from the list of message recipients,scroll to phone number or email addressand press Aunder Remove.When you are finished addressing the message,press Aunder Done.3To enter or edit the body of the message:Select Mesg.Note: If you have created a signature, thesignature automatically appears in thisfield. Text you enter appears before yoursignature. See “Customizing MMS” onpage 80.Enter text from the keypad. -or-Use a Quick Note. See “Quick Notes” on page71. -or-Insert a picture, a ring tone, or a voice record.See “Inserting Pictures, Ring Tones, and VoiceRecords” on page 71.When you are finished, press O.4Ifyouwanttosendthemessagenow,pressAunder Send.-or-If Send is not one of your options: Press m.Select Send.-or-Continue creating your message. See “AddingMore Message Options”.

67CreatingandSendingMessagesAdding More Message Options1To view more message fields, select MORE.2If you want to create or edit the subject line:Select Subject.Enter text from the keypad. -or-Select a Quick Note. See “Quick Notes” on page71.When you are finished, press O.3If you want to add more recipients in addition tothoseintheTo field:Select Cc.Enter the phone number or email address fromthe keypad and press O. Repeat this action toenter more phone numbers or email addresses.-or-Select recipients from Contacts or the recentcalls list. See “More Ways to Address aMessage” on page 69.When you are finished addressing the message,press Aunder Done.4If you want to attach a picture, a ring tone, or avoice record, see “Attaching Pictures, RingTones, and Voice Records” on page 72.When you are finished, press Aunder Done.5If you want to set the priority of the message:Select Priority.Select the priority you want.6Ifyouwanttoreceiveareportconfirmingthatyour message was delivered:Select Report.Select On Delivery.7Ifyouwanttosetadateafterwhichattemptstodeliver the message end:Select Valid Until.Select a date by scrolling or entering numbers.8To send the message, press Aunder Send.-or-If Send is not one of your options: Press m.Select Send.Replying to a MessageYou can reply to a received message while you areviewing it. If you have already viewed a message,you can also reply to it while it is highlighted in themessage center. You cannot reply to unreadmessages.

68MMS MessagesFor information on viewing received messages,see“ReceivingaMessage”onpage75and“Viewing Received Messages from the MessageCenter” on page 76.When you reply to a message you received, someof the fields in your reply message are filled inautomatically:•To— the phone number or email address of thesender of the message you are replying to. Ifyou are sending a reply to all, some recipientsmaybeinthisfield.•Mesg— the first 40 characters of the messageyou are replying to. Text you add to the body ofyour message appears above this.•Subject— “Re:” followed by the subject line ofthe message you are replying to, if any.•Cc— If you are sending a reply to all, somerecipients may be in this field.To reply to a message:1View the message you want to reply to. -or-If you have already viewed the message, scrollto it.2To reply to the sender only, press AunderReply.-or-To reply to the sender and all recipients: Pressm.SelectReply All.3A list of words and short phrases is displayed.Select any of these phrases to add it to the bodyof your messages. -or-Select [Create Reply] to begin the body of yourmessage without using any of these phrases.4Edit any message fields you want to change.5Send the message.Tip: To create new reply phrases to use in laterreply message, see “Customizing MMS” onpage 80.More Ways to Begin a MessageIn addition to beginning a message from themessage center, you can begin a message fromContacts, the recent calls list, or the idle screen.From Contacts1From the Contacts list, scroll to the entrycontaining the phone number or email addressyou want to send the message to.2Scroll left or right to view the Contacts types untilyou see the icon for the phone number or emailaddress you want to send a message to.3Press Aunder Create.-or-If Create is not one of your options: Press m.Select Create Mesg.

69CreatingandSendingMessages4Create and send the message. The message isautomatically addressed to the phone number oremail address you chose.From the Recent Calls List1From the recent calls list, scroll to the entry youwant to send a message to.2If the entry has more than one phone numberstored, view the phone number you want to sendthe message to.3Press Aunder Create.-or-If Create is not one of your options: Press m.Select Create Mesg.4Create and send the message. The message isautomatically addressed to the phone numberyou chose.From the Idle Screen1Using the keypad, enter the number you want tosendamessageto.2Press m.3Select Create Mesg. The message isautomatically addressed to the phone numberyou chose.From My Pictures1From My Pictures, scroll to or select to thepicture you want to include in your message.2Press Aunder Send.-or-If Send is not one of your options: Press m.Select Send.3Create and send the message. The picture youselected is automatically included as anattachment.More Ways to Address a MessageWhen you are filling in the To and Cc messagefields, you can select recipients from Contacts andthe recent calls list.You can select more than one recipient fromContacts and the recent calls list. A checkmarkappears next to each selected item.Tip: To deselect a selected item: Scroll to aselected item and press O.From ContactsWhen you select recipients from Contacts,Contacts entries containing phone numbers oremail addresses are displayed.You can search for an entry name as you wouldwhen viewing Contacts otherwise. See “SearchingforaName”onpage29.1Scroll to or select To or Cc:2Press Aunder Contcs.-or-

70MMS MessagesIf Contcs is not one of your options: Press m.Select Contacts.3Select the entry containing the phone number oremail address you want to send the message to.4If the entry contains more than one phonenumber or email address, select the ones youwant to send the message to.When you are finished selecting items within theentry, press Aunder Done.5When you are finished selecting entries, pressAunder Done.6Create and send the message. The message isautomatically addressed to the phone numbersand email addresses you chose.From the Recent Calls ListWhen you select recipients from the recent callslist, phone calls are displayed.Private calls are displayed only if the Private ID isstored in Contacts and its Contacts entry alsocontains a phone number or email address.1With To or Cc highlighted: Press m.SelectRecent Calls.2Select the entry containing the phone number oremail address you want to send the message to.3If the entry contains more than one phonenumber or email address, select the ones youwant to send the message to.When you are finished selecting items within theentry, press Aunder Done.4When you are finished selecting entries, pressAunder Done.5Create and send the message. The message isautomatically addressed to the phone numbersand email addresses you chose.Quick NotesWhen you are filling in the Mesg and Subjectmessage fields, you can add ready-made words orshort phrases called Quick Notes. After you addthese words or phrases, you can edit them as youwould any other text.1Scroll to or select Mesg or Subject.2Press Aunder QNotes.-or-If QNotes is not one of your options: Press m.Select Quick Notes.3SelecttheQuickNoteyouwanttoinsertintothemessage.Tip: To create new Quick Notes to use in latermessages, see “Customizing MMS” onpage 80.

71CreatingandSendingMessagesInserting Pictures, Ring Tones, andVoice RecordsWhen you are filling in the Mesg field, you caninsert pictures, ring tones, and voice records intothe body of the message.You can insert more than one of these objects intoa message. You may include text in the body ofyourmessageinadditiontotheseobjects.Note: For information on how objects insertedinto the body of a message appear whena message is received, see “EmbeddedObjects and Attachments” on page 76.PicturesYou can insert pictures from My Pictures.Pictures that you download to your phone orreceiveinamessagemaybeforwardlocked,meaning they cannot be included in a message.1While you are filling in the Mesg field, press m.2Select Insert Picture.A list of pictures that can be included in amessage appears.3Select the picture you want to insert.Ring TonesYou can insert ring tones from your list of ringtones.When you receive your phone, all musical ringtones in the list of ring tones can be included in amessage. However, some ring tones you downloadto your phone may not be in the required format tobe included in a message.Ring tones that you download to your phone orreceiveinamessagemaybeforwardlocked,meaning they cannot be included in a message.Thenon-musicalringtonesinthelistofringtoneswhen you receive your phone cannot be includedin a message.1While you are filling in the Mesg field, press m.2Select Insert Ring Tone.A list of ring tones that can be included in amessage appears.3Selecttheringtoneyouwanttoinsert.Tip: To hear a ring tone before inserting it,highlight the ring tone.

72MMS MessagesVoice RecordsYou can insert voice records from your list of voicerecords.Voice records created by recording a phone callcannot be including in a message.1While you are filling in the Mesg field, press m.2Select Insert VoiceRec.A list of voice records that can be included in amessage appears.3Selectthevoicerecordyouwanttoinsert.Tip: To hear a voice record before inserting it,highlight the voice record and press Aunder Play.Attaching Pictures, Ring Tones, andVoice RecordsYou can attach one or more pictures, ring tones,and voice record to a message.Note: For information on how attachmentsappear when a message is received, see“Embedded Objects and Attachments” onpage 76.PicturesYou can attach pictures from My Pictures.Pictures that you download to your phone orreceiveinamessagemaybeforwardlocked,meaning they cannot be included in a message.1While you are creating a message, selectAttach.2Select New Attachment.3Select My Pictures.A list of pictures that can be included in amessage appears.4Select the picture you want to attach.Ring TonesYou can attach ring tones from your list of ringtones.When you receive your phone, all musical ringtones in the list of ring tones can be included in amessage. However, some ring tones you downloadto your phone may not be in the required format tobe included in a message.Ring tones that you download to your phone orreceiveinamessagemaybeforwardlocked,meaning they cannot be included in a message.

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