Motorola Solutions 89FT5828 i830 User Manual i830Mot
Motorola Solutions, Inc. i830 i830Mot
Contents
users manual 1
Motorola
iDEN
Digital Multi-service Data-capable Phone
i830 Phone User’s Guide
DRAFT
@NNTN5429A@
NNTN5429A
IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx,i35s,
i50sx,i55sr,i58sx,i60c,i80s,i85s,i88s,i90c,i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
i
Contents
Getting Started........................................... 1
Locating Your SIM Card....................................3
Battery...............................................................3
Activating Service..............................................7
Powering On and Off.........................................7
Enabling Over-the-Air Security..........................8
Finding Your Phone Number.............................8
Phone Basics ....................................................9
SIM Card Security ...........................................13
Accessories.....................................................17
For More Information.......................................17
Making Calls............................................. 18
Phone Calls.....................................................18
Private Calls ....................................................18
Receiving Calls................................................19
Ways to Enter Calls.........................................19
Missed Phone Calls.........................................22
Using Speakerphone.......................................22
Using Mute ......................................................23
Making Emergency Phone Calls .....................23
Call Alerts..................................................24
Sending Call Alerts..........................................24
Receiving Call Alerts .......................................24
Using the Call Alert Queue..............................24
Recent Calls..............................................26
Storing Recent Calls to Contacts ....................26
Deleting Recent Calls......................................27
Contacts ....................................................28
Viewing Contacts ............................................29
Creating Entries ..............................................30
Storing Numbers Faster ..................................31
Editing Entries .................................................32
Deleting Entries...............................................32
Checking Capacity ..........................................32
Creating Pauses and Waits.............................32
International Numbers.....................................33
Accessing Contacts with GSM Phones...........34
Call Forwarding ........................................35
Forwarding All Calls ........................................35
ii
Turning Off Call Forwarding ............................36
Forwarding Missed Calls.................................36
Viewing Call Forwarding Settings....................37
Advanced Calling Features..................... 38
Call Waiting .....................................................38
Switching Between Calls.................................38
Putting a Call on Hold......................................39
Calling 2 People..............................................39
Creating Pauses and Waits While Dialing.......40
Making International Calls...............................40
Setting One Touch PTT...................................40
Setting Flip Actions..........................................41
Group Calls .....................................................41
Call Timers ......................................................42
Using Your Phone as a Modem ......................43
Making TTY Calls............................................44
Memo ........................................................ 47
Ring Tones ............................................... 48
Setting Your Phone to Vibrate.........................48
Ring and Vibrate..............................................49
Assigning Ring Tones to Contacts..................49
Viewing Ring Tone Assignments ....................49
Downloading More Ring Tones .......................49
Managing Memory ..........................................50
Deleting Custom Ring Tones ..........................50
Entering Text ............................................51
Using Alpha Mode...........................................51
Using Word Mode ...........................................51
Special Function Keys.....................................52
Using Numeric Mode.......................................53
Using Symbols Mode ......................................53
Your Messaging Services........................54
Voice Mail........................................................54
Text Messages................................................54
Receiving Messages ................................56
Message Notifications .....................................56
Message Center..............................................57
Voice Mail Messages................................58
Receiving a Message......................................58
Accessing Voice Mail from
iii
the Message Center ...................................58
Sending Unanswered Calls to Voice Mail .......58
MOSMS Messages................................... 59
Setting Up........................................................59
Receiving a Message......................................59
Reading from the Message Center .................60
Creating and Sending Messages ....................60
Sorting Messages............................................63
Managing Memory...........................................63
MMS Messages ........................................ 64
Navigating the Inbox, Drafts, and Sent Items..64
Creating and Sending Messages ....................64
Drafts...............................................................73
Sent Items .......................................................74
Receiving a Message......................................75
Navigating a Message.....................................76
Viewing Received Messages
from the Message Center ...........................76
Actions for Received Messages ......................77
Customizing MMS ...........................................80
Managing Memory...........................................82
My Pictures ...............................................83
Viewing Pictures..............................................83
Getting File Information...................................83
Deleting Pictures .............................................83
Managing Memory ..........................................83
Other Text Messages for Phones with
MMS .......................................................84
SMS Messages ...............................................84
Net Alerts ........................................................85
Datebook ...................................................86
Viewing Datebook ...........................................86
Creating Events...............................................87
Editing Events .................................................89
Deleting Events ...............................................89
Receiving Reminders ......................................90
Making Calls From Datebook..........................90
Customizing Datebook Setup..........................91
Java Applications.....................................92
Running Applications ......................................92
Suspending Applications.................................92
Resuming Applications....................................92
iv
Ending Applications.........................................93
Downloading Applications ...............................93
Installing Applications......................................93
Deleting Applications.......................................93
Managing Memory...........................................94
Shortcuts on the Main Menu ...........................94
Java Applications and GPS Enabled...............95
GPS Enabled ............................................ 98
IMPORTANT: Things to Keep in Mind ............98
Making an Emergency Call .............................99
Viewing Your Approximate Location .............100
Enhancing GPS Performance .......................101
Updating Satellite Almanac Data...................103
Setting Privacy Options.................................104
Using GPS with Map Software......................105
Voice Records........................................ 108
Creating Voice Records ................................108
Playing Voice Records ..................................108
Labeling Voice Records ................................108
Deleting Voice Records.................................109
Locking Voice Records..................................109
Managing Memory ........................................109
Customizing Your Phone.......................111
Setting the Volume........................................111
Setting Your Phone to Vibrate.......................111
Changing the Look of Your Phone ................111
Temporarily Turning Off Calls .......................113
Using Settings ...............................................113
Profiles ....................................................118
Viewing Profiles.............................................118
Switching Profiles..........................................118
How Changing Settings Affects Profiles........118
Temporary Profiles........................................119
Creating Profiles............................................120
Editing Profiles ..............................................120
Deleting Profiles ............................................120
Setting Call Filtering ......................................121
Shortcuts.................................................123
Creating a Shortcut .......................................123
Using a Shortcut............................................123
Editing a Shortcut..........................................123
v
Deleting Shortcuts.........................................124
Using a Headset..................................... 125
Attaching a Headset......................................125
Using a Remote PTT Button .........................125
Understanding Status Messages ......... 126
Safety and General Information ........... 129
RF Operational Characteristics .....................129
Portable Radio Product Operation and EME
Exposure...................................................129
Electro Magnetic Interference/Compatibility..132
Medical Devices ............................................132
Operational Warnings....................................133
Operational Cautions.....................................134
Accessory Safety Information........................135
MOTOROLA LIMITED WARRANTY.......137
Limited Warranty
Motorola Communication Products
(International)......................................141
Patent and Trademark Information.......145
Index ........................................................146
Driving Safety Tips.................................152
vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i830
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving
antenna.
•Increase the separation between the
equipment and receiver.
•Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced
radio/TV technician for help.
1
Getting Started
volume
controls
Push-To-Talk
(PTT) button
accessory connector
audio jack
speaker
(in back) microphone
light sensor
2
Getting Started
To start using your i830 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.
tActs like swhentheflipisclosed;turns
speaker on; used with voice names and
voice records.
.Acts like ewhentheflipisclosed;
accesses recent calls; sends incoming
calls to voice mail.
3
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of white plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of white plastic about the size of a credit
card. If this is the case, carefully detach your SIM
card from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 15.
If there is no SIM card in your phone or the box,
contact your service provider.
Battery
Removing the Battery Door
1Make sure the phone is powered off.
2Press the release button and pull the battery
door away from the phone.
SIM card button
4
Getting Started
Inserting the Battery
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
3To replace the battery door, locate the tabs on
the battery door and the slots in the phone.
4Place the tabs on the battery door into the slots
on the phone.
slots tabs
5
Battery
5Move the top of the battery door into place.
Press it gently over the release button until you
hear a click.
Charging the Battery
Your phone comes with a battery charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
connector
cover
6
Getting Started
4When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Battery Charger
Rapid Standard
Slim 1 hour 45
minutes 3hours
High
Performance 2hours 4hours
7
Activating Service
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1Open the flip.
2Press p.
To power your phone off:
1Open the flip.
2Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 13.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
13).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
8
Getting Started
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from your service provider, you must
enable security the first time you power on your
phone or within 20 days of first activation of your
phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
Note: If you press Aunder Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4Press eto return to the idle screen.
Within 24 hours of enabling security, you will
receive an alert notification containing your Private
ID and Talkgroup lists for Private calls.
To accept programming:
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info,pressOor press Aunder
Goto.
2You are prompted to accept changes to your
lists. Press Oor press Aunder Ok.
3If you are prompted again to accept changes to
your lists, press Oor press Aunder Ok.
4A confirmation screen displays. Press Oor
press Aunder Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Private
ID, and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
•Name— Enter your name. See “Entering
Text”onpage51.
•Line1and Line 2 — your phone numbers for
phone lines 1 and 2. Each is filled in when you
receive your first call on that line.
9
Phone Basics
•Private— Your Private ID is the number that
others use to contact you using Private calls.
ItisfilledinwhenyoureceiveyourfirstPrivate
call.
•GroupID— the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to your
serviceprovider.Itisfilledinwhenyou
register for packet data services.
• IP1 Address and IP2 Address —theIP
addresses you use to access the Internet with
your phone.
•Ckt— Your circuit data number is the number
youuseifyouwanttouseyourphoneto
transfer circuit data. See “Using Your Phone
as a Modem” on page 43. You receive this
number from your service provider.
• Service Status — This information may be
used by your service provider if there is a
problem with your phone’s services.
• Unit Info — This information may be used by
your service provider if there is a problem with
your phone.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The one-line display shows a shortened version of
the full-sized display. To see more information,
open the flip.
The screen shown above is the idle screen. The
text that appears on your idle screen depends on
your service provider. The idle screen appears
when your phone is on, but not engaged in any
activity.
Tip: Toseeaone-lineidlescreenwhentheflip
is closed, press ..
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
status icons
text area
menu icon
display options
10
Getting Started
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
theoptionkeybelowit.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when your receive your phone. To
assign different main menu items, see “Personalize
Features” on page 115.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.
11
Phone Basics
Main Menu
All your phone’s features can be accessed through
themainmenu.Youcansetthemainmenuto
appear as a list or as large icons.
aBrowser Browse the Web.
qJava Apps Java applications on your
phone. See page 92.
bSettings
Display/Info
Phone Calls
2-Way Radio
Personalize
Volume
Security
Advanced
Customize your phone.
Seepage111.
mRing Tones
VibeAll
list of ring tones
Vibrate
Silent
Assign ring tones and turn
ringer off. See page 48.
cVoiceRecord Record and play audio
messages. See page 108.
jMy Info View personal phone
information, including
phone number and Private
ID. See page 8.
lGPS Find your approximate
geographical location. See
page 98.
dContacts
new contact form
list of contacts
View, store, edit contacts.
Seepage28.
eMessages
Voice mail
text messages
Access messages. See
page 54.
fCall Forward Set call forwarding
options. See page 35.
oDatebook
new event form
list of events
Schedule appointments.
Seepage86.
gMemo Store a number to access
later.Seepage47.
hCall Timers Phone usage information.
Seepage42.
iRecent Calls Lists recent calls. See
page 26.
12
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
sShortcuts Create shortcuts to
screens. See page 123.
pProfiles
new profile form
list of profiles
Groups of settings you
apply together. See
page 118.
kCall Alert Lists call alerts. See
page 24.
[My Pictures Stored images. See
page 83.
abcd
efgd
Battery Strength — A fuller battery
indicates a greater charge.
opqr
s
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your phone is
active on a phone call.
BPrivate In Use — Your phone is
active on a Private call.
CTalkgroup In Use— Your phone is
active on a group call.
12 Active Phone Line —1indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
GJ
HK
IL
Call Forward — Your phone is set
to forward calls. See page 35.
u M Q Ringer Off — Your phone is set not
to ring. See page 48.
wxT
yz
Messages — You have one or
more messages. See page 56.
DE Internet — You are ready to
browse the internet.
UAirplane Mode — Your phone is
set to airplane mode. See
page 113.
13
SIM Card Security
SIM Card Security
Your SIM card protects your personal information.
The SIM card stores all your Contacts information.
Since this information is stored on your SIM card,
not in your phone, you can remove the information
by removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Entering the PIN
You may be required to enter a SIM PIN when you
first use your phone.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact your
service provider. See “Unblocking the
PIN”.
1When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for
each character entered.
2Press Aunder Ok.
Changing the PIN
1From the main menu, select Settings >
Security > Change Password > SIM PIN.
2At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3Press Aunder Ok.
4At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5Press Aunder Ok.
YZ Packet Data — You are ready to
transfer packet data or are
transferring packet data. See
page 43.
N O TTY — You are ready to use your
phonetomakecallsusinga
teletypewriter device. See page 44.
tRoaming — You are using your
phone outside your carrier's
network.
14
Getting Started
6At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7Press Aunder Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your phone can
be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
1From the main menu, select Settings >
Security > SIM PIN.
2Select On or Off.
3Enter the current SIM PIN.
4Press Aunder Ok.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact your service provider to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1Press *#m1.
2At your service provider representative’s
request, provide the information needed to give
youaPUKcode.
3Select Unblock PIN.
4Enter the PUK code.
5Enter a new 4- to 8-digit SIM PIN.
6Re-enter your SIM PIN.
If you entered the codes properly, SIM Unlocked
appears on the display.
15
SIM Card Security
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
your SIM card.
Switching SIM Cards
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with another phone, or use another SIM card
with your phone, the following information is
erased:
•The recent calls list
•Call forwarding settings
•Net alerts
•MOSMS messages, drafts, and quick notes
•Options set using the MMS Setup menu
•InformationstoredinMemo
•3 most recent GPS Enabled locations
•Voice records
•Voice names
•Datebook events
•Options set using the Personalize menu
Inserting Your SIM Card
1With your phone powered off, remove the
battery door and battery.
2Open the SIM card holder.
16
Getting Started
3Carefully slide your SIM card into the SIM card
holder.
4Close the SIM card holder.
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
1With your phone powered off, remove the
battery door and battery. See “Removing the
Battery”onpage6.
2Open the SIM card holder.
17
Accessories
3Carefully slide your SIM card out of the SIM card
holder.
4Close the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Accessories
To order accessories, log on to our Web site at
www.motorola.com/store/iden or contact your
Motorola Authorized Retailer.
For More Information
If you have questions about your i830 phone,
contact your sales representative or your service
provider.
18
Making Calls
Your i830 phone makes two types of calls: digital
cellular phone calls and Private calls. With Private
calls, you use your phone as a long-range, digital
walkie-talkie.
Phone Calls
With the Flip Open
1Enter the number you want to call.
2To place the call:
Press s.-or-
If you entered the number from the idle screen,
press O.
3To end the call:
Press e.-or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 41).
With the Flip Closed
1Select the number you want to call from the
recent calls list and press t.-or-
Use a voice name to select number and place
the call.
2To end the call, press ..
Private Calls
1If the flip is open, enter the Private ID you want
to call. -or-
Iftheflipisclosed,selectthenumberasyou
would when making a phone call.
2Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3Release the PTT button to listen.
Tip: To let someone know you want to talk to
himorheronaPrivatecall,sendacall
alert. See “Call Alerts” on page 24.
19
Receiving Calls
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t.-or-
Open the flip. -or-
Press s.-or-
Press O.-or-
Press Aunder Yes.-or-
Press any number key.
To answer a call by opening the flip, you must have
theFliptoAnsfeatureturnedon(see“SettingFlip
Actions” on page 41). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 114).
SendingtoVoiceMail
If the flip is closed, press ..-or-
Press e.-or-
Press Aunder No.
Ending
If the flip is closed, press ..-or-
Press e.-or-
Close the flip.
Private Calls
When you receive a Private call, your phone emits
a chirping sound or vibrates.
1Wait for the caller to finish speaking.
2Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound or vibrates.
3Release the PTT button to listen.
Ways to Enter Calls
•Use the numbers on the keypad
•Select the number from the recent calls list
•Select the number from Contacts
•Select a number stored in Datebook
•Redial the last phone number called
•Sayavoicenameintoyourphone
•Use Speed Dial or Turbo Dial®
•UseOneTouchPTTtomakeaPrivatecall
20
Making Calls
•Use a TTY device — see “Making TTY Calls” on
page 44
From the Keypad
To enter the number you want to call, press the
numbers on the keypad.
Ifyoumakeamistake:
•To clear a digit, press Aunder Delete.
•To clear all digits, press and hold Aunder
Delete.
•To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
•To cancel, press e.
From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received.
With the Flip Open
1From the main menu, select Recent Calls.
2Scroll to the name or number you want to call.
With the Flip Closed
1Press .to display the most recent call.
2To view the rest of the recent calls list, press the
volume controls.
You can call the number displayed by pressing
t.
From Contacts
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information
on entering numbers into Contacts, see “Creating
Entries” on page 30.
1From the main menu, select Contacts.
2Scroll to the name or number you want to call.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
3Place the call now. -or-
Scroll left or right to display the Contacts type for
the number you want to call.
IfyouaremakingaPrivatecall,yourphoneplaces
thecalltothePrivateIDstoredintheContacts
entry, even if the Private icon is not displayed.
Ifyouaremakingaphonecall:
•Your phone places the call to the phone number
assigned to the Contacts type displayed.
•If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.
21
Ways to Enter Calls
•If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.
From Datebook
If you have numbers stored as part of events in
Datebook, you can use these numbers to make
calls. For information on storing events in
Datebook, see “Datebook” on page 86.
1From the main menu, select Datebook.
2Select the day of the event containing the
number you want to call.
3Highlight or select the event containing the
number you want to call.
For details, see “Making Calls From Datebook” on
page 90.
Redialing the Last Number
Press and hold sto place a call to the last phone
number you called.
Using a Voice Name
IfyouhavecreatedavoicenameinContactsfor
the number you want to call, say the voice name
intoyourphonetoenterthenumber.Seepage29
for information on voice names.
You can use a voice name to enter a number with
theflipopenorclosed.
1Press and hold tuntil a prompt appears
tellingyoutosaythevoicename.
2Speaking into the microphone, say the voice
name assigned to the number you want to call.
Your phone plays the name back to you.
If you are making a phone call, the call is placed
automatically.
Tip: To stop a phone call from being completed,
press .if the flip is closed or press e.
If you are making a Private call, press and hold the
PTTbuttontoplacethecall.
Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to call that
number.
22
Making Calls
Speed Dial
1From the idle screen, use the keypad to enter
the Speed Dial number assigned to the phone
number you want to call.
2Press #.
3Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.
Using One Touch PTT
One Touch PTT sets your phone to call the most
recent Private ID on the recent calls list, or a
Private ID you choose, every time you press the
PTT button. See “Setting One Touch PTT” on page
40.
Missed Phone Calls
When you miss a call, this icon Vand the number
of phone calls you have missed appear briefly.
With the Flip Open
Ifyouwanttodismissthemissedcallmessage,
press Aunder Back.-or-
If you want to view the missed call on the recent
calls list, press Aunder View.
With the Flip Closed
Ifyouwanttodismissthemissedcallmessage,
press ..
If you want to view the missed call on the recent
calls list, press .twice.
Using Speakerphone
Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece. Speakerphone is available whenever you
areonanactivephonecall.
With the Flip Open
To turn speakerphone on or off:
Press Aunder Spkr.-or-
Press t.
With the Flip Closed
When you make a call with the flip closed,
speakerphone is always on.
Opening the flip turns speakerphone off.
23
Using Mute
Using Mute
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
To turn mute on:
Press Aunder Mute.
Whilemuteison,Unmute appears as a display
option.
To turn mute off:
Press Aunder Unmute.
Making Emergency Phone
Calls
Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.
When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phone's GPS antenna has established a clear
view of the open sky and your local emergency
response center has the equipment to process
location information. See “GPS Enabled” on page
98, and particularly “IMPORTANT: Things to Keep
in Mind” on page 98 and “Making an Emergency
Call” on page 99, for more information on the
limitations of this feature. Because of the
limitations of this feature, always provide your best
knowledge of your location to the emergency
response center when you make an emergency
call.
Important: Emergency calls cannot be placed while
the keypad is locked.
Important: If you have not registered on the
network, emergency calls cannot be
placed while your SIM card is in your
phone.
24
Call Alerts
Sending a call alert lets the recipient know you
want to talk to him or her on a Private call.
When you send a call alert, the recipient’s phone
emits a series of beeps, or vibrates, and displays
your name or Private ID.
The recipient can:
•Answer — begin a Private call with the sender
•Queue — store the call alert to the call alert
queue, which is a list of call alerts
•Clear — dismiss and delete the call alert
Sending Call Alerts
1Enter the Private ID you want to send to, as you
wouldwhenmakingaPrivatecall.
2Press Aunder Alert.Ready to Alert appears
on the display.
3Press the PTT button until Alert Successful
appears on the display.
Note: If the alert is not successful, this may
meanthepersonyouaretryingtoreachis
on a call or has the phone turned off.
Receiving Call Alerts
When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Private calls until you do.
To answer a call alert:
PressthePTTbuttontomakeaPrivatecallto
the sender.
To queue a call alert:
Press Aunder Queue.
To clear a call alert:
Press O.-or-
Press Aunder Clear.-or-
If the flip is closed, press ..
Note: The recent calls list also stores call alerts
you have received. They appear as
Private calls. Call alerts remain in your
recent calls list until you delete them or
until they reach the end of the list.
Using the Call Alert Queue
When you queue a call alert, it remains in the call
alert queue until you make a Private call to the
senderordeleteit.
25
Using the Call Alert Queue
Viewing Call Alerts
1From the main menu, select Call Alert.
2Scroll through the list.
Viewing Date and Time
To view the date and time a call alert was received:
1From the main menu, select Call Alert.
2Select the call alert you want information on.
Responding to Call Alerts in the
Queue
After you queue a call alert, you can respond to it
by making a Private call to the sender or sending a
call alert to the sender.
Making a Private Call to the Sender
1From the main menu, select Call Alert.
2Scrolltothecallalertyouwanttorespondto.
3PressthePTTbuttontobeginthecall.
This removes the call alert from the queue.
Sending a Call Alert to the Sender
1From the main menu, select Call Alert.
2Scrolltothecallalertyouwanttorespondto.
3Press Aunder Alert.Ready to Alert appears
on the display.
4Press the PTT button until Alert Successful
appears on the display.
Deleting Call Alerts
To delete a call alert from the queue:
1From the call alert queue, scroll to the call alert
you want to delete.
2Press m.
3Select Delete.
4Press Oor press Aunder Yes to confirm.
To delete all call alerts from the queue:
1From the call alert queue, press m.
2From the call alert menu, select Delete All.
3Press Oor press Aunder Yes to confirm.
Sorting Call Alerts
Tip: Youmusthaveatleastonecallalertinthe
queue to access this feature.
To sort call alerts by the order they were received:
1From the main menu, select Call Alert.
2Press m.
3Select Sort By.
4Select First on Top or Last on Top.
26
Recent Calls
The recent calls list stores the numbers of the 20
most recent calls you have made and received.
If the number of a recent call is stored in Contacts,
the name associated with the number appears on
the recent calls list.
An icon appears beside the name or number
indicating the Contacts type of the number used in
thecall.See“Contacts”onpage28.
For phone calls, an icon appears to the left of the
name or number giving more information about the
call:
Note: The recent calls list also stores call alerts
you have received. They appear as
Private calls. Call alerts remain in your
recent calls list until you delete them or
until they reach the end of the list.
Viewing Recent Calls
With the Flip Open
1From the main menu, select Recent Calls.
2Scroll through the list.
To get more information on a recent call:
From the recent calls list, select the call you
want information on.
This displays information such as the name
associated with the call, the number, the date,
time, and duration of the call.
With the Flip Closed
1Press .to display the most recent call.
2To view the rest the recent call list, press the
volume controls.
3Press .to dismiss the recent calls list.
Tip: Press tto call the number displayed.
Storing Recent Calls to
Contacts
1From the recent calls list, scroll to the number
you want to store.
XA call you made.
WA call you received.
VA missed call. Missed calls appear on the
recent calls list only if you have Caller ID.
27
Deleting Recent Calls
2Press Aunder Store.-or-
If Store is not one of your options: Press m.
Select Store.
Tip: If Store is not on this menu, the number is
already stored in Contacts.
3To store the number as a new entry, select [New
Contact].-or-
To store the number to an existing entry, select
the entry.
4With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number. For information on
Contacts types, see page 28.
5If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 30.
6Press Aunder Done.
Deleting Recent Calls
To delete a call:
1From the recent calls list, scroll to the call you
want to delete.
2Press Aunder Delete.-or-
If Delete is not one of your options: Press m.
Select Delete.
3Press Oor press Aunder Yes to confirm.
To delete all calls:
1From the recent calls list, press m.
2Select Delete All.
3Press Oor press Aunder Yes to confirm.
28
Contacts
Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.
InformationstoredinContactsissavedonyour
SIM card.
A Contacts entry contains:
•A name — A name is required if your are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the
name of the person whose contact information is
stored in the entry.
•Aringtone—Youcanassignaringtoneto
each entry. This is the sound your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.
•A Contacts type — Each number or address
stored must be assigned a Contacts type:
•A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Private ID, Talkgroup
number, email address, or IP address.
AMobile phone number
BPrivate Private ID
CWork1 phone number
DWork2 phone number
EHome phone number
FEmail email address
GFax phone number
HPager phone number
ITalkgroup Talkgroup number
JIP IP address
KOther phone number
29
Viewing Contacts
Note: You can store numbers up to 64 digits
long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 32.
•A Speed Dial number — When you store a
phone number, it is assigned a Speed Dial
number. You can accept the default Speed Dial
number or change it.
•A voice name — If you create a voice name for a
number, you can then dial that number by saying
the voice name into your phone. This icon
appears Pto the left of the Contacts type icon if
a voice name is assigned.
Note: This is an optional feature. Contact your
service provider about its availability for
purchase.
Viewing Contacts
To access Contacts:
From the main menu, select Contacts.-or-
Ifyouareonacall:Pressm.SelectContacts.
To view entries:
1From the Contacts list, scroll to the entry you
want to view.
2If an entry has more than one number or
address stored, <> surrounds the Contacts type
icon. Scroll left or right to view the icon for each
number stored in the entry.
3Press Oto view the entry.
4Scroll to view the other numbers and addresses
stored for the entry.
Tip: To view more entries, continue scrolling.
Searching for a Name
To search for a name in Contacts:
1From the Contacts list, press Aunder Search.
-or-
If Search is not one of your options: Press m.
Select Search.
2Enter the name you want to see. See “Entering
Text”onpage51.
3Press O.
Your phone finds the name you entered or the
nearest match.
Showing Only Private IDs and
Talkgroups
To set Contacts to show only entries that contain
Private IDs and Talkgroup entries:
1From the Contacts list, press m.
2Select Filter.
30
Contacts
3Set this option to Show Prvt/Grp.
To set Contacts to show all entries:
1From the Contacts list, press m.
2Select Filter.
3Set this option to Show All.
Creating Entries
A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.
After you have entered the number or address,
Contacts type, and any other information you want,
you can press Aunder Done to save the entry to
Contacts.
To cancel a Contacts entry at any time press, eto
return to the idle screen.
To create a Contacts entry:
1To access the entry details screen:
Select Contacts > [New Contact].-or-
From the Contacts list, press m. Select New.
2Ifyouwanttoassignanametotheentry:
Select Name.
Enter the name. See “Entering Text” on page
51. When you are finished, press O.
Tip: Press Aunder Browse to select a name
already in Contacts.
3Ifyouwanttoassignaringtonetothename:
Select Ringer.
Selecttheringtonetoyouwanttoassign.
4ToassignaContactstypetothenumberor
address being stored:
Select the Contacts type field.
Select the Contacts type you want to assign.
5To store a number or address:
Select the #field (or ID for an email address, or
IP for an IP address).
Enter the number or address. For phone
numbers, use the 10-digit format. For email
addresses, see “Entering Text” on page 51.
Tip: Press Aunder Browse to select a number
or address from Contacts, the recent calls
list, or Memo.
When you are finished, press O.
6Ifyouwanttoassignmoreoptionstothe
number, select [Options]. See “Assigning
Options” on page 31.
31
Storing Numbers Faster
7If you want to add more numbers or addresses
to the entry:
Scroll past the information you already entered.
Enter the additional information for the entry
using step 2 through step 6. You must assign a
name to the entry, if you have not already.
8Press Aunder Done.
Assigning Options
1Ifyouhavenotalready,select[Options].
2The default Speed Dial number assigned to a
phone number is displayed in the Speed # field.
This is always the next available Speed Dial
location.
Ifyouwanttoassignthephonenumbertoa
different Speed Dial location:
With the Speed # field highlighted, press O.
Press Aunder Delete to delete the current
Speed Dial number.
Enter the new Speed Dial number using the
keypad.
When you are finished, press O.
3Ifyouwanttocreateavoicenameforaphone
number, select Voice Name.
As directed by the screen prompts, say and
repeat the name you want to assign to the
number. Speak clearly into the microphone.
4When you are finished, press Aunder Back.
Storing Numbers Faster
To store numbers to Contacts from the recent calls
list, see “Storing Recent Calls to Contacts” on page
26.
To store numbers to Contacts from Memo, see
“Memo” on page 47.
To store numbers to Contacts from the idle screen:
1Use the keypad to enter the number you want to
store.
2Press m.
3Select Store Number.
4To store the number as a new entry, select [New
Contact].-or-
To store the number to an existing entry, select
the entry.
5With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
32
Contacts
6If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 30.
7Press Aunder Done.
Editing Entries
1From the Contacts list, scroll to the entry you
want to edit.
2Press Aunder Edit.-or-
If Edit is not one of your options: Press m. Select
Edit.
The entry details screen displays.
3Follow the applicable instructions in “Creating
Entries” on page 30 to edit the various fields.
Deleting Entries
Delete an Entry
1From the Contacts list, scroll to the entry you
want to delete.
2Press m.
3To delete the entire entry, select Delete
Contact.
4Press Oor press Aunder Yes to confirm.
Delete a Number or Address
1From the Contacts list, scroll to the entry that
contains the number or address you want to
delete.
2Scroll left or right to display the Contacts type for
the number you want to delete.
3Press m.
4Select Delete Number.
5Press Oor press Aunder Yes to confirm.
Note: If an entry contains only one number or
address, deleting the number or address
deletes the entry.
Checking Capacity
To see how many numbers are stored in Contacts:
1From the Contacts list, press m.
2Select Capacity.
Creating Pauses and Waits
When storing a number, you can program your
phone to pause or wait between digits while
dialing. A pause makes your phone pause for 3
seconds before dialing further. A wait makes your
phone wait for your response before dialing further.
33
International Numbers
This feature is useful when using voice mail or
other automated phone systems that require you to
dial a phone number and then enter an access
number.
To program a pause:
Press and hold *until the letter P appears. The
P represents a 3-second pause.
If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
If you want a pause longer than 3 seconds, press
and hold *more than once. Each P represents a
3-second pause.
To program a wait:
Press and hold *until the letter W appears.
The W means your phone waits before dialing
further.
If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press Aunder Yes to dial the last 4 digits.
Tip: You can create pauses and waits while
dialing a number from the keypad. See
“Creating Pauses and Waits While Dialing”
on page 40.
International Numbers
Note: This feature may not be offered by your
service provider.
When storing a number that you plan to use for
international calls, use Plus Dialing:
1Press and hold 0for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2Enter the country code, city code or area code,
and phone number.
For information about making international calls,
see “Making International Calls” on page 40.
34
Contacts
Accessing Contacts with GSM
Phones
Ifyouplantousetheinformationstoredin
Contacts with an i2000, i2000plus, or any other
GSM phone, you must purchase CompanionPro.
Go to www.motorola.com/idenupdate or your
service provider’s web site for more information.
You can use CompanionPro to make the Contacts
information saved to your i830 phone’s SIM card
accessible in this type of phone.
35
Call Forwarding
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to different
numbers depending on the reason you missed the
call.
You can forward phone lines 1 and 2
independently.
Forwarding All Calls
When you set your phone to forward all calls, an
icon appears in the top row of the display:
To forward all calls:
1From the main menu, select Call Forward >
Forward > All Calls.
2Select To.
If you specified a forwarding number for all calls
before, this number displays.
To forward calls to this number, press Aunder
Back.
To delete this number, press O,thenpressand
hold Aunder Delete.
3To enter the number you want to forward calls to:
Enter the number using your keypad. -or-
Press Aunder Search. Select Contacts,
Recent Calls,orMemo. Select the number you
want to enter.
4Press O.
All your calls are now forwarded to the number you
specified.
GPhone line 1 is active; calls to phone line 1
are being forwarded.
IPhone line 1 is active; calls to phone line 2
are being forwarded.
HPhone line 1 is active; calls to phone lines 1
and 2 are being forwarded.
JPhone line 2 is active; calls to phone line 1
are being forwarded.
LPhone line 2 is active; calls to phone line 2
are being forwarded.
KPhone line 2 is active; calls to phone lines 1
and 2 are being forwarded.
36
Call Forwarding
Turning Off Call Forwarding
If you don’t want all your calls forwarded, turn the
feature off:
1From the main menu, select Call Forward > To.
2Set this option to Off.
All your calls are now sent to your phone.
Calls you miss are forwarded according to the
options set for missed calls. By default, missed
calls are forwarded to voice mail.
Note: To receive voice mail messages, you must
first set up a voice mail account with your
service provider.
Forwarding Missed Calls
You can specify a forwarding number for each type
of missed call:
•IfBusy— Your phone is on a call or transferring
data.
•IfNoAnswer— You do not answer on the first
4rings.
• If Unreachable — Your phone is out of
coverage or powered off.
Note: If you want a type of missed call sent to
voicemail,thecallforwardingnumberfor
that type of missed call must be your
voice mail access number.
Toforwardmissedcalls:
1From the main menu, select Call Forward >
Forward > Detailed.
2Select If Busy to specify a forwarding number
for calls received when your phone is busy.
3If you specified a forwarding number for this type
of call before, this number displays.
To forward calls to this number, press Aunder
Back andgotostep6.-or-
To delete this number, press O,thenpressand
hold Aunder Delete.
4To enter the number you want to forward this
type of call to:
Enter the number using your keypad. -or-
Press Aunder Search. Select Contacts,
Recent Calls,orMemo. Select the number you
want to enter.
5Press O.
6Repeat step 2 through step 5 for If No Answer
and If Unreachable.
7When you are finished, press Aunder Back.
37
Viewing Call Forwarding Settings
Viewing Call Forwarding
Settings
1From the main menu, select Call Forward >
Forward > All Calls.
2With To highlighted, press Aunder Status.
38
Advanced Calling
Features
Call Waiting
Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.
Ifyouareonacallandreceiveasecondcall,your
phone emits a tone and displays a message saying
youarereceivingasecondcall.
To accept the second call and put the active call on
hold:
Press Aunder Yes.
To accept the second call and end the active call:
1Press e.
Your phone rings with the second call.
2Answer the second call.
To decline the second call:
Press Aunder No.Ifyousubscribetovoice
mail, the call is forwarded to your voice mail box,
unless you set Call Forward for If Busy to a
different number.
Turn Off Call Waiting
To turn off Call Waiting during a call:
1Press m.
2Select In Call Setup > Call Waiting.
3Set this option to Off.
Tip: To turn Call Waiting back on while still on
the call, set this option to On.
To turn off Call Waiting for the next call you make
or receive:
1From the main menu, select Settings > Phone
Calls > Call Waiting.
2Set this option to Off.
Call Waiting is turned back on when you end the
call.
Switching Between Calls
Any time you have one call active and one call on
hold, to make the call on hold active and put the
active call on hold:
Press Aunder Switch.-or-
If Switch is not one of your options: Press m.
Select Switch.
39
Putting a Call on Hold
Putting a Call on Hold
1Whileonanactivecall,pressm.
2Select Hold.
If you want to make the call active again, press A
under Resume.
Calling 2 People
Putting a Call on Hold, Making a
Second Call
1Place or receive a phone call.
2While the call is active, press m.
3Select 2nd Call. This puts the call on hold.
4Enter the second phone number you want to
call.
Tip: For quick ways to enter the number, press
m.
5Press sto place the call.
To end the second call and make the call on hold
active again:
Press e.
Tomakethecallonholdactiveandputtheactive
call on hold:
Press Aunder Switch.
Making a 3-Way Call
1Place or receive a phone call.
2While the call is active, press m.
3Select 3Way. This puts the call on hold.
4Enter the second phone number you want to
call.
Tip: For quick ways to enter the number, press
m.
5Press sto place the call.
6Press Aunder Join.
All 3 people in the call can speak to and hear each
other.
Merging 2 Calls into a 3-Way Call
You can combine 2 phone calls into a 3-way call
any time you have a call on hold and a call active:
1Press m.
2Select Join.
All 3 people in the call can speak to and hear each
other.
40
Advanced Calling Features
Creating Pauses and Waits
While Dialing
You can enter a pause or wait while dialing a
number. For more information on pauses and
waits, see “Creating Pauses and Waits” on page
32.
To create a pause while dialing a phone number:
1From the keypad, enter the digits you want to
occur before the pause.
2Press m.
3Select Insert Pause.
4Enter the digits you want to occur after the
pause.
To create a wait while dialing a phone number:
1From the keypad, enter the digits you want to
occur before the wait.
2Press m.
3Select Insert Wait.
4Enter the digits you want to occur after the wait.
Making International Calls
Note: This feature may not be offered by your
service provider.
Plus Dialing lets you place an international call to
most countries without entering the local
international access code.
1Press and hold 0for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2Enter the country code, city code or area code,
and phone number.
Setting One Touch PTT
One Touch PTT sets your phone to call the most
recent Private ID on the recent calls list, or a
Private ID you choose, every time you press the
PTT button.
To set your phone to call the most recent Private ID
on the recent calls list:
1From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2Set this option to Last Call.
41
Setting Flip Actions
To set your phone to call a Private ID you choose:
1From the main menu, select Settings > 2-Way
Radio > One Touch PTT > Assigned Number.
2To enter the Private ID you want your phone to
call every time you press the PTT button:
Enter the number using your keypad. -or-
Press Aunder Search. Select Contacts,
Recent Calls,orMemo. Select the number you
want to enter.
Tip: If you are entering a Talkgroup number,
enter # before the number.
3Press O.
To turn off One Touch PTT:
1From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2Set this option to Off.
Setting Flip Actions
For Answering Calls
To set your phone to answer calls when you open
the flip:
1From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to Ans.
2Set this option to On.
To set your phone not to answer calls when you
open the flip:
Set Flip to Ans to Off in step 2.
For Ending Calls
To set your phone to end calls when you close the
flip:
1From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to End.
2Set this option to On.
To set your phone not to end calls when you open
the flip:
Set Flip to End to Off in step 2.
Note: Ifyouareusingyourphonewitha
headset, and you have the Flip to End
option set to On, closing your flip sends
incoming sound to the headset and does
not end the call.
Group Calls
A group call is a call made to all members of a
Talkgroup at once. A Talkgroup is a predetermined
groupofupto25PrivateIDs.
Before you can make or receive group calls, a
Talkgroup must be established. After the Talkgroup
is established, you must join the Talkgroup.
42
Advanced Calling Features
Joining a Talkgroup
Your sales representative or your service provider
establishes Talkgroups for you and assigns each
Talkgroup a Talkgroup number. You can choose a
name for each of your Talkgroups when you create
entries for them in Contacts.
To receive group calls made to a Talkgroup, you
must join the Talkgroup. You can belong to only
one Talkgroup at a time. When you join a new
Talkgroup, you no longer belong to your previous
Talkgroup.
To join a Talkgroup:
1Press #. Then enter the Talkgroup number
using the keypad. -or-
Choose the Talkgroup name from Contacts or
the recent calls list.
2Press Aunder Join.
Making Group Calls
1Press #. Then enter the Talkgroup number
using the keypad. -or-
Choose the Talkgroup name from Contacts or
recent calls list.
2Proceed as if making a Private call.
Receiving Group Calls
To answer a group call:
Proceed as if answering a Private call. Only one
person at a time may speak on a group call.
The Private ID or name of the person who is
speaking will appear on the display below the
Talkgroup number.
TurningoffGroupCalls
To set your phone to prevent you from hearing
group calls to your Talkgroup:
1From the main menu, select Settings > 2-Way
Radio > Tkgrp Silent.
2Set this option On.
To set your phone to let you hear group calls to
your Talkgroup:
Set Tkgrp Silent to Off in step 2.
Call Timers
Call timers measure the duration of your phone
calls, Private or group calls, and circuit data use,
as well as the number of Kilobytes sent and
received by your phone:
•LastCall— displays the duration of your most
recent phone call.
43
Using Your Phone as a Modem
• Phone Reset — keeps a running total of your
phone call minutes, until you reset it.
• Phone Lifetime — displays the total minutes of
all your phone calls.
• Prvt/Grp Reset — keeps a running total of all of
your Private and group call minutes, until you
reset it.
• Prvt/Grp Lifetime — displays the total minutes
of all your Private and group calls.
• Circuit Reset — keeps a running total of all of
your circuit data use, until you reset it.
• Circuit Lifetime — displays the total minutes of
all of your circuit data use.
• Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
phone, until you reset it.
To view or reset a timer:
1From the main menu, select Call Timers.
2Selectthefeatureyouwanttovieworreset.
3To view a feature without resetting: Press O
when you are finished viewing. -or-
To reset a feature: Press Aunder Reset.Press
Oor press Aunder Yes to confirm.
Note: The values displayed by Call Timers
should not be used for billing. Call timers
are estimates only.
Using Your Phone as a Modem
Note: This feature may not be offered by your
service provider.
To use your phone as a modem with a laptop,
handheld device, or desktop computer:
1Open the connector cover.
connector
cover
44
Advanced Calling Features
2With the phone’s display facing up, insert a data
cable’s connector into the accessory connector,
until you hear a click.
3Insert the data plug into the data port of the other
device.
When used as a modem, your phone has these
data transfer modes:
•Circuit data — used for sending and receiving
faxes and for transferring large files
•Packet data — used for small file transfers such
as email
To use these services, you must install the iDEN
Wireless Data Services software (available
separately). For more information on setting up
your computer and your i830 phone for packet and
circuit data calls, refer to the Wireless Data
Services User’s Guide or contact your service
provider.
Making TTY Calls
Note: This feature may not be offered by your
service provider.
To use your phone to make phone calls using a
teletypewriter (TTY) device:
1Connect one end of a 2.5mm cable into the
audio jack on your phone. Connect the other
endofthecabletoyourTTYdevice.
2Make sure that your phone’s TTY feature is on
and select the TTY mode you want to use.
3Use your phone to enter phone numbers and
make calls.
When you make a TTY call, these icons appear on
the phone’s display:
NPhone call is active.
OPhone call is on hold.
45
Making TTY Calls
TTY device features such as Turbo-Code,
High-Speed, and Interruption are not supported by
your phone. These features must be turned off or
disabled to use your TTY device with your phone.
TurningOntheTTYFeature
Your phone’s TTY feature must be on if you want
to make TTY calls, set the TTY mode, or change
the TTY baud rate. To make sure the TTY feature
is on:
From the main menu, select Settings > Phone
Calls > TTY > Use TTY. This field must say On.
Choosing a Mode
Your phone supports these TTY modes:
• TTY — You type and read text on your TTY
device.
•VCO(Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.
• HCO (Hearing-Carry-Over) — You type text on
your TTY device and listen to voice replies on
your phone speaker.
To change mode while not in a call:
1From the main menu, select Settings > Phone
Calls > TTY > Type.
2Select the TTY mode you want.
When you make a TTY call, the call begins in the
TTY mode you last selected.
To change mode during a call using your phone:
1Press m.
2Select In Call Setup > TTY > Type.
3Selectthemodeyouwant.
To change mode during a call using your TTY
device, issue one of the following commands:
•“VCO please” — to select VCO mode
•“HCO please” — to select HCO mode
•“HCO off please” — to turn off HCO mode
Important: When you are using HCO, the sound
coming from your phone speaker may
be uncomfortably loud. Use caution
when putting the phone to your ear.
(For information on setting the volume
of your phone speaker, see “Setting the
Volume” on page 111.)
Changing the TTY Baud Rate
By default, your phone’s TTY baud rate is set to
45.45, the baud rate required for TTY calls within
the U.S. To make calls outside the U.S., set your
TTYbaudrateto50.0.
46
Advanced Calling Features
To change the TTY baud rate:
1From the main menu, select Settings > Phone
Calls > TTY > Baud.
2Selectthebaudrateforyourlocation.
47
Memo
Memoletsyoustoreanumber,makeacalltothat
number, and save it to Contacts.
To create a memo:
1From the main menu, select Memo.
2Enter the number using your keypad.
3Press O.
Toviewthememolater:
1From the main menu, select Memo.
To delete the memo:
1From the main menu, select Memo.
2Press and hold Aunder Delete.
3Press O.
To edit the memo:
1From the main menu, select Memo.
2Enter the new number.
3Press O.
To make a call to the memo number:
1From the main menu, select Memo.
2Press s.
To store the memo number to Contacts:
1From the main menu, select Memo.
2Press m.
3Select Store to Cntcs.
4To store the number as a new entry, select [New
Contact].-or-
To store the number to an existing entry, select
the entry.
5With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
6If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 30.
7Press Aunder Done.
48
Ring Tones
To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Scroll through the list of ring tones and select the
one you want to assign. Vibrate sets your phone
to vibrate instead of making a sound; Silent sets
your phone to neither vibrate nor make a sound.
Tip: Highlighting a ring tone lets you hear it.
4Select the features you want to assign the ring
tone to.
5When you are finished, press Aunder Done.
Setting Your Phone to Vibrate
You can set your phone to vibrate instead of
making a sound when you receive all phone calls,
Private calls, group calls, messages notifications,
and call alerts.
1From the main menu, select Ring Tones >
VibeAll.
2Set this option to On.
Tip: Pressing the volume controls to turn down
the volume as far as possible sets VibeAll
to On.
To set your phone to vibrate instead of making a
sound for some features but not others:
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Select Vibrate from the list of ring tones.
4Select the features you want to set to make no
sound.
5When you are finished, press Aunder Done.
Note: To set ring options for Private calls and
group calls, see “Setting Your Phone to
Vibrate” on page 111.
These icons indicate how the ringer is set.
These icons may appear at the same time.
QThe phone always vibrates instead of ringing.
MThe phone does not ring for phone calls.
uGroupcallsandPrivatecallsareheard
through the earpiece, not the speaker.
49
Ring and Vibrate
Ring and Vibrate
To set your phone to ring and vibrate when you
receive phone calls or call alerts:
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Scroll through the list of ring tones and highlight
theoneyouwanttoassign.
4Press m.
5Select Assign w/Vibe.
6Select the features you want to set to ring and
vibrate.
This icon Sappears on the display.
Assigning Ring Tones to
Contacts
You can set the ring tone your phone makes when
you receive phone calls or call alerts from
someone you have stored in Contacts.
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Scroll through the list of ring tones and select the
one you want to assign.
4Select AContact.
5Select the Contacts entry you want to assign the
ring tone to.
Viewing Ring Tone
Assignments
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Highlight any ring tone.
4Press m.
5Select Overview.
6Scroll to view ring tones assigned to features
and Contact entries.
Downloading More Ring
Tones
If you want to use other ring tones, you can
download them into your phone for a fee. Go to
www.motorola.com/idenupdate for a selection of
custom ring tones and downloading instructions.
Note: Ring tones purchased from this web site
may be downloaded only once. If you
delete a ring tone from your phone, you
must purchase it again to download it
again.
50
Ring Tones
Managing Memory
To view the amount of memory available for
custom ring tones:
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Highlight any ring tone.
4Press m.
5Select Memory Usage.
Deleting custom ring tones frees memory.
Note: Ring tones are stored in your phone using
the same memory space used to store
messages, voice records, Java
applications, and wallpaper images.
Deleting some of these other items frees
memory space for ring tones.
Deleting Custom Ring Tones
To delete a custom ring tone:
1From the main menu, select Ring Tones.
2Make sure VibeAll is set to Off.
3Scroll to the ring tone you want to delete.
4Press m.
5Select Delete.
6Press Aunder Yes to confirm.
51
Entering Text
You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you
want are chosen from a database. You can also
enter symbols and numbers into a text field.
In screens that require you to enter text, you see
the following icons. These icons tell you which text
input mode you are using:
When you access a screen that requires you to
enter text, you start in the mode last used.
To choose a text input mode:
1At a screen that requires you to enter text, press
m.
2Select the text input mode you want to use. A
checkmark appears next to the current mode.
Using Alpha Mode
•Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9three times.
•Typealetterthenscrolluptomakethatletter
uppercase, or type a letter then scroll down to
make that letter lowercase.
•See “Special Function Keys” on page 52 for
more information on adding spaces,
capitalization, and punctuation.
Using Word Mode
In Word mode, T9 Text Input analyzes the letters
on the keypad button you press and arranges them
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and displays the most commonly used matching
word. You can add you own words to this
database.
Entering a Word
1Select Word as your text input mode.
2Typeawordbypressingonekeyforeachletter.
For example, to type “test” press 8378.
lAlpha — Press a key several times for each
character.
jWord — Press a key once for each letter
while words likely to be the one you want are
chosen from a database.
iSymbols — Enter punctuation and other
symbols.
kNumeric — Enter numbers.
52
Entering Text
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
3If the word that appears is not the desired word,
press 0to change the word on the display to
the next most likely word in the database.
Repeat until the desired word appears.
If the desired word does not appear, you can add it
to the database.
Adding Words to the Database
1Select Alpha as your text input mode.
2Type the word using Alpha mode.
3Select Word as your text input mode.
4Press #.
ThewordyoutypedinAlphatextentrymodeis
now in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
Choosing a Language
To change the language of the database:
1At a screen that requires you to enter text, press
m.
2Select Languages.
3Select the language you want for your database.
Special Function Keys
Some of the phone’s keys assume different
functions while in Alpha or Word mode.
Spaces
Press #for a space.
Capitalization
When you press and hold the #key, it acts as a
3-way toggle. Press and hold #to make the next
letter typed uppercase (shift), to make all
subsequent letters typed uppercase (caps lock), or
to go back to lowercase letters.
These icons appear in the top row of your display:
When neither of these icons appear, letters typed
are lowercase. Scrolling up after typing a letter
makes that letter uppercase.
Note: Your phone automatically makes the first
letter of a sentence uppercase.
mor XShift is on.
nor WCaps lock is on.
53
Using Numeric Mode
Punctuation
Press 1or 0to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.
Note: Additional punctuation symbols are
available in Symbols mode.
Using Numeric Mode
1Select Numeric as your text input mode.
2Press the number buttons on your keypad to
enter numbers.
Using Symbols Mode
1Select Symbols as your text input mode.
A row of symbols appears along the bottom of
the phone’s display. Scroll right to view the
complete row.
2Press Oto select the highlighted symbol.
54
Your Messaging Services
Your phone lets you send and receive a variety of
messages. Messaging services available to you
depend on your service provider.
Voice Mail
All service providers offer voice mail message
service. For information on accessing your voice
mail messages, see “Voice Mail Messages” on
page 58.
Text Messages
Your service provider may offer either of 2 options
for sending text messages:
•Mobile originated text messages (MOSMS)
•Multimedia Messaging Service (MMS)
To determine which text messaging option you
have, view the message center:
From the main menu, select Messages.
Message Center Options for Phones
with MOSMS
If your service provider offers MOSMS, the
following options appear in you message center:
•VoiceMail— access voice mail messages you
have received.
• Text Inbox — access messages you have
received.
•QuickNotes— access short, pre-written
messages.
•TextOutbox— access messages you have
created and sent.
For information on using text messages if your
service provider offers MOSMS, see “MOSMS
Messages” on page 59.
Message Center Options for Phones
with MMS
If your service provider offers MMS, the following
options appear in you message center:
•[CreateMesg]— begin creating an MMS
message.
•VoiceMail— access voice mail messages you
have received.
55
Text Messages
• Inbox — access MMS messages you have
received.
•Drafts— access MMS messages you have
created and saved but not sent.
•SentItems— access MMS messages you have
created and sent.
•SMS— access Short Message Service (SMS)
messages you have received.
•Depending on your service provider, you may
also have a Net Alert option.
For information on using text messages if your
service provider offers MMS, see “MMS
Messages” on page 64 and “Other Text Messages
forPhoneswithMMS”onpage84.
56
Receiving Messages
When you receive a voice mail message or text
message, you have 2 ways to access the
message:
•Respond to the message notification that
appears when the message is received.
•Dismiss the message notification and access
the message later through the message center.
Message Notifications
When you receive a message, your phone notifies
youwithtextonthedisplayandanotificationtone
or vibration. You can access the message or
dismiss the notification.
If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.
If you are not on a phone call when you receive a
message, your phone sounds a notification tone
every 30 seconds until you access the message or
dismiss the alert.
When you are on a phone call, you can receive
message notifications for all types of messages
except MMS messages. For other types of
messages, your phone may sound a notification
tone during the call or after you end the call,
depending on how you set your notification
options.
Setting Notification Options
To control whether your phone sounds message
notification tones while you are on phone calls:
1From the main menu, select Settings > Phone
Calls > Notifications.
2Select the option you want:
• Receive All — Tones sound during calls for
all types of messages except MMS
messages.
•MsgMailOnly— Tones sound during calls
for SMS messages; tones for all other types
of messages are held until you end calls.
• Delay All — Tones for all types of messages
are held until you end calls.
Tip: To set notification options during a call:
Press m. Select In Call Setup >
Notifications.
57
Message Center
Message Center
All your messages are stored in the message
center. The message center shows how many
messages you have of each type.
To access your messages through the message
center:
1From the main menu, select Messages.
2Scrolltothetypeofmessageyouwantto
access.
3Press Oor press Aunder the display option on
the left.
58
Voice Mail Messages
Note: To receive voice mail messages, you must
first set up a voice mail account with your
service provider.
Receiving a Message
When you receive a voice mail message, New
Voice Mail Message appears on the display.
To call your service provider’s voice mail system
and listen to the message:
Press Aunder Call.
To dismiss the message notification:
If the flip is closed, press ..-or-
If the flip is open, press Oor press Aunder
Back, or close the flip.
This icon yappears on the display, reminding
you that you have a new message.
If the caller leaves a message, this icon y
appears on the display, reminding you that you
have a new message.
Accessing Voice Mail from
the Message Center
From the main menu, select Messages > Voice
Mail.
Sending Unanswered Calls to
Voice Mail
To send a phone call to voice mail instead of
answering it:
If the flip is closed, press ..-or-
Press e.-or-
Press Aunder No.
59
MOSMS Messages
Note: If your text messaging service is not
MOSMS, do not read this section. Read
“MMS Messages” on page 64 and “Other
Text Messages for Phones with MMS” on
page 84. To determine your text
messaging service, see “Your Messaging
Services” on page 54.
Mobile originated text messages (MOSMS) lets
you send and receive SMS messages to and from
other phones that are using MOSMS.
Setting Up
Before you begin using MOSMS, you may need to
set up your signature, service center number, and
expiration information:
1From the main menu, select Messages.
2Scroll to Text Inbox.
3Press m.
4Select Text Msg Setup.
5Select Signature.
Enter your signature. It may be up to 11
characters long. See “Entering Text” on page
51. When you are finished, press O.
6Select Srvc Cntr No.
Enter the phone number of your service center.
If you do not know this number, contact your
service provider.
When you are finished, press O.
7Select Expire After.
This is the amount of time messages you send
are saved at the service center if they cannot be
delivered. After this period, they are discarded.
Scroll to select the number of days you want
your messages to be saved.
When you are finished, press O.
8Select Auto Clean Up. Set this option to On if
you want your phone to delete sent messages.
If you set Auto Clean Up to On,selectClean
Up After to set the number of days after which
sent messages are deleted or the number of
messages to be kept.
9Press Aunder Done to save the information
you entered.
Receiving a Message
To view the message:
Press Aunder Read.
60
MOSMS Messages
To dismiss the message notification:
Press Aunder Exit.
If your phone is powered off when you receive a
text message, your phone notifies you the next
time you power it on. If you are out of your
coverage area, your phone alerts you when you
return to your coverage area.
Tip: While reading a text and numeric message
that contains a phone number, you can
press sto call that number.
Reading from the Message
Center
1From the main menu, select Messages > Text
Inbox.
2Selectthemessageyouwanttoread.-or-
Press the number of the message you want to
read.
3If the message fills more than one screen, scroll
to read it.
Tip: Scrolling through one message lets you
view the next message.
4To save the message, press Aunder Ok.-or-
To reply to the message, press Aunder Reply.
-or-
To see all other choices, including forwarding
and deleting the message, calling the sender, or
storing the sender’s number in Contacts, press
m.
Creating and Sending
Messages
1From the main menu, select Messages >
[Create Message].-or-
Select [Create Message] from Text Inbox, Text
Outbox, or Drafts. -or-
Highlight Quick Notes and press Aunder
Compose.
Tip: This option is available from many
context-sensitive menus in the message
center.
2To address the message:
Use the keypad to enter the phone number of
the person you want to send the message to.
-or-
Press Aunder Browse. Select Contacts,
Recent Calls,orMemo. Select the number you
want to enter.
When you are finished, press O.
61
Creating and Sending Messages
3Enter the text of the message. See “Entering
Text”onpage51.-or-
To use a quick note: Press Aunder Browse.
Scroll to the quick note you want. For more
informationonquicknotes,see“UsingQuick
Notes” on page 61.
When you are finished, press O.
4If you want to send the message, press Oor
press Aunder Send.-or-
To delete the message without sending it, press
Aunder Cancel.-or-
If you want to request confirmation of delivery,
save the message as a draft, or set the sending
method, press m. Select the option you want.
Beginning Messages From the Recent
Calls List
1From the recent calls list, scroll to the name you
want to send a message to.
2If the entry has more than one phone number
stored, view the phone number you want to send
the message to.
3Press m.
4Select Compose SMS. The message is
automatically addressed to the phone number
you chose.
5Follow step 3 through step 4 of “Creating and
Sending Messages” on page 60.
Beginning Messages From the Idle
Screen
1Using the keypad, enter the number you want to
sendamessageto.
2Press m.
3Select Compose SMS. The message is
automatically addressed to the phone number
you chose.
4Follow step 3 through step 4 of “Creating and
Sending Messages” on page 60.
Using Quick Notes
Quick notes are short, pre-written text messages
that you can create, edit, and send. You can store
up to 20 quick notes. A quick note may be up to 30
characters long.
To create a quick note:
1From the main menu, select Messages > Quick
Notes > [New Note].
2Press Oor press Aunder Create. Enter text.
See “Entering Text” on page 51. -or-
To choose from pre-installed notes, select the
note you want.
62
MOSMS Messages
Tip: For more options, including sending the
quick note, press m.
Using Drafts
When you save a message as a draft, it is saved in
the drafts folder.
To edit a draft:
1From the main menu, select Messages >
Drafts.
2Selectthedraftyouwanttoedit.
3To edit the fields you want to change, follow
step 2 through step 4 in “Creating and Sending
Messages” on page 60.
Resending Messages
To resend a message:
1From the main menu, select Messages > Text
Outbox.
2Scroll to the message you want to resend. -or-
Press the number of the message you want to
resend.
3Press s.-or-
Press m. Select Resend.
Deleting Sent Messages
To delete a sent message:
1From the main menu, select Messages > Text
Outbox.
2Scroll to the message you want to delete.
3Press Aunder Delete.
4Press Aunder Yes to confirm.
To delete all unlocked sent messages:
1From the main menu, select Messages > Text
Outbox.
2Press m.
3Select Delete All.
4Press Aunder Yes to confirm.
Locking and Unlocking Sent
Messages
When you lock a message, it cannot be deleted
until you unlock it.
Locking a Message
1From the main menu, select Messages > Text
Outbox.
2Scroll to the message you want to lock or
unlock.
3Press m.
63
Sorting Messages
4Select Lock.
Unlocking a Message
1From the main menu, select Messages > Text
Outbox.
2Scroll to the message you want to lock or
unlock.
3Press Aunder Unlock.
Sorting Messages
You can sort messages in your inbox by sender,
time and date, and status. You can sort messages
in your outbox by recipient, time and date, and
status.
1From the main menu, select Messages > Text
Inbox or Messages > Text Outbox.
2Highlight any messages.
3Press m.
4Select Sort and Order.
5Select Sort By to specify the sorting method.
6Select Order By to specify the sorting order.
Managing Memory
Your text inbox, outbox, and drafts folder have a
set amount of memory available for storing
messages.
The text inbox holds 20 messages. If the text inbox
is full, you cannot receive messages until you
delete some.
The outbox and drafts folder share memory space.
Together they can hold 30 messages. If the outbox
and drafts folder memory is full, you cannot send
messages or save drafts until you delete some.
To view the amount of memory available in your
text inbox:
1From the main menu, select Messages > Text
Inbox.
2Press Aunder Memory.
To view the amount of memory available in your
outbox and drafts folder:
1From the main menu, select Messages > Text
Outbox or Messages > Drafts.
2Press Aunder Memory.
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MMS Messages
Note: If your text messaging service is not MMS,
do not read this section. Read “MOSMS
Messages” on page 59 instead.To
determine your text messaging service,
see “Your Messaging Services” on page
54.
Multimedia Messaging Service (MMS) lets you
send and receive text messages that may include
pictures and audio recordings.
Navigating the Inbox, Drafts,
and Sent Items
You can access MMS messages through the
following options in the message center:
• Inbox — MMS messages you have received
•Drafts— MMS messages you have created and
saved but not sent
•SentItems— MMS messages you have
created and sent
The messages in the Inbox, Drafts, and Sent Items
are grouped in pages of 9 messages. Scroll to view
the messages on a page.
To go to the next page:
Scroll right. -or-
Press #.-or-
Scroll to the end of the page and select MORE.
To go to the previous page:
Scroll left. -or-
Press *.
To open a message on the current page:
Selectthemessageyouwanttoopen.-or-
Press the number on the keypad corresponding
to the number of the message.
Creating and Sending
Messages
Each message you create may contain the
following fields:
•To— the phone numbers or email addresses of
oneormorerecipients
•Mesg— the body of the message. This may
include text, pictures, ring tones, or voice
records.
•Subject— the subject line
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CreatingandSendingMessages
•Attach— one or more attachments. These may
be pictures, ring tones, or voice records.
•Cc— the phone numbers or email addresses of
more recipients
•Priority— sets the priority of the message to
normal or high.
•Report— lets you receive a report confirming
that your message was delivered.
• Valid Until — If the message has not been
delivered after this date, no more delivery
attempts are made.
To send a message, you must address it to at least
one recipient. All other message fields are optional.
You can fill in the message fields in any order.
Entering Text
In message fields that require you to enter text, you
can begin entering the text from the keypad when
the field is highlighted.
While entering text, you can always choose a text
input mode from the context-sensitive menu.
For information on ways to enter text from the
keypad, see “Entering Text” on page 51.
Message Size
You can create and send messages of up to 30
KB, including attachments.
To see the size of a message you are creating:
1Scroll to any field in the message.
2Press m.
3Select Message Size.
Sending or Canceling
To send the message at any time after it has been
addressed:
Press Aunder Send.-or-
If Send is not one of your options: Press m.
Select Send.
To cancel the message at any time:
At the message screen, press Aunder Cancel.
-or-
Press eto cancel the message and save it in
Drafts.
66
MMS Messages
Creating a Basic Message
1To begin creating a message:
From the main menu, select Messages >
[Create Mesg].-or-
Select [Create Mesg] from Inbox,Drafts,or
Sent Items.-or-
Begin creating a message from Contacts, the
recent calls list, or the idle screen. See “More
Ways to Begin a Message” on page 68. -or-
Reply to a received message. See “Replying to
aMessage”onpage68.
2To address the message:
Select To.
Enter the phone number or email address from
the keypad and press O. Repeat this action to
enter more phone numbers or email addresses.
-or-
Select recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 69.
Tip: To remove a phone number or email
address from the list of message recipients,
scroll to phone number or email address
and press Aunder Remove.
When you are finished addressing the message,
press Aunder Done.
3To enter or edit the body of the message:
Select Mesg.
Note: If you have created a signature, the
signature automatically appears in this
field. Text you enter appears before your
signature. See “Customizing MMS” on
page 80.
Enter text from the keypad. -or-
Use a Quick Note. See “Quick Notes” on page
71. -or-
Insert a picture, a ring tone, or a voice record.
See “Inserting Pictures, Ring Tones, and Voice
Records” on page 71.
When you are finished, press O.
4Ifyouwanttosendthemessagenow,pressA
under Send.-or-
If Send is not one of your options: Press m.
Select Send.-or-
Continue creating your message. See “Adding
More Message Options”.
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CreatingandSendingMessages
Adding More Message Options
1To view more message fields, select MORE.
2If you want to create or edit the subject line:
Select Subject.
Enter text from the keypad. -or-
Select a Quick Note. See “Quick Notes” on page
71.
When you are finished, press O.
3If you want to add more recipients in addition to
thoseintheTo field:
Select Cc.
Enter the phone number or email address from
the keypad and press O. Repeat this action to
enter more phone numbers or email addresses.
-or-
Select recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 69.
When you are finished addressing the message,
press Aunder Done.
4If you want to attach a picture, a ring tone, or a
voice record, see “Attaching Pictures, Ring
Tones, and Voice Records” on page 72.
When you are finished, press Aunder Done.
5If you want to set the priority of the message:
Select Priority.
Select the priority you want.
6Ifyouwanttoreceiveareportconfirmingthat
your message was delivered:
Select Report.
Select On Delivery.
7Ifyouwanttosetadateafterwhichattemptsto
deliver the message end:
Select Valid Until.
Select a date by scrolling or entering numbers.
8To send the message, press Aunder Send.-or-
If Send is not one of your options: Press m.
Select Send.
Replying to a Message
You can reply to a received message while you are
viewing it. If you have already viewed a message,
you can also reply to it while it is highlighted in the
message center. You cannot reply to unread
messages.
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MMS Messages
For information on viewing received messages,
see“ReceivingaMessage”onpage75and
“Viewing Received Messages from the Message
Center” on page 76.
When you reply to a message you received, some
of the fields in your reply message are filled in
automatically:
•To— the phone number or email address of the
sender of the message you are replying to. If
you are sending a reply to all, some recipients
maybeinthisfield.
•Mesg— the first 40 characters of the message
you are replying to. Text you add to the body of
your message appears above this.
•Subject— “Re:” followed by the subject line of
the message you are replying to, if any.
•Cc— If you are sending a reply to all, some
recipients may be in this field.
To reply to a message:
1View the message you want to reply to. -or-
If you have already viewed the message, scroll
to it.
2To reply to the sender only, press Aunder
Reply.-or-
To reply to the sender and all recipients: Press
m.SelectReply All.
3A list of words and short phrases is displayed.
Select any of these phrases to add it to the body
of your messages. -or-
Select [Create Reply] to begin the body of your
message without using any of these phrases.
4Edit any message fields you want to change.
5Send the message.
Tip: To create new reply phrases to use in later
reply message, see “Customizing MMS” on
page 80.
More Ways to Begin a Message
In addition to beginning a message from the
message center, you can begin a message from
Contacts, the recent calls list, or the idle screen.
From Contacts
1From the Contacts list, scroll to the entry
containing the phone number or email address
you want to send the message to.
2Scroll left or right to view the Contacts types until
you see the icon for the phone number or email
address you want to send a message to.
3Press Aunder Create.-or-
If Create is not one of your options: Press m.
Select Create Mesg.
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CreatingandSendingMessages
4Create and send the message. The message is
automatically addressed to the phone number or
email address you chose.
From the Recent Calls List
1From the recent calls list, scroll to the entry you
want to send a message to.
2If the entry has more than one phone number
stored, view the phone number you want to send
the message to.
3Press Aunder Create.-or-
If Create is not one of your options: Press m.
Select Create Mesg.
4Create and send the message. The message is
automatically addressed to the phone number
you chose.
From the Idle Screen
1Using the keypad, enter the number you want to
sendamessageto.
2Press m.
3Select Create Mesg. The message is
automatically addressed to the phone number
you chose.
From My Pictures
1From My Pictures, scroll to or select to the
picture you want to include in your message.
2Press Aunder Send.-or-
If Send is not one of your options: Press m.
Select Send.
3Create and send the message. The picture you
selected is automatically included as an
attachment.
More Ways to Address a Message
When you are filling in the To and Cc message
fields, you can select recipients from Contacts and
the recent calls list.
You can select more than one recipient from
Contacts and the recent calls list. A checkmark
appears next to each selected item.
Tip: To deselect a selected item: Scroll to a
selected item and press O.
From Contacts
When you select recipients from Contacts,
Contacts entries containing phone numbers or
email addresses are displayed.
You can search for an entry name as you would
when viewing Contacts otherwise. See “Searching
foraName”onpage29.
1Scroll to or select To or Cc:
2Press Aunder Contcs.-or-
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MMS Messages
If Contcs is not one of your options: Press m.
Select Contacts.
3Select the entry containing the phone number or
email address you want to send the message to.
4If the entry contains more than one phone
number or email address, select the ones you
want to send the message to.
When you are finished selecting items within the
entry, press Aunder Done.
5When you are finished selecting entries, press
Aunder Done.
6Create and send the message. The message is
automatically addressed to the phone numbers
and email addresses you chose.
From the Recent Calls List
When you select recipients from the recent calls
list, phone calls are displayed.
Private calls are displayed only if the Private ID is
stored in Contacts and its Contacts entry also
contains a phone number or email address.
1With To or Cc highlighted: Press m.Select
Recent Calls.
2Select the entry containing the phone number or
email address you want to send the message to.
3If the entry contains more than one phone
number or email address, select the ones you
want to send the message to.
When you are finished selecting items within the
entry, press Aunder Done.
4When you are finished selecting entries, press
Aunder Done.
5Create and send the message. The message is
automatically addressed to the phone numbers
and email addresses you chose.
Quick Notes
When you are filling in the Mesg and Subject
message fields, you can add ready-made words or
short phrases called Quick Notes. After you add
these words or phrases, you can edit them as you
would any other text.
1Scroll to or select Mesg or Subject.
2Press Aunder QNotes.-or-
If QNotes is not one of your options: Press m.
Select Quick Notes.
3SelecttheQuickNoteyouwanttoinsertintothe
message.
Tip: To create new Quick Notes to use in later
messages, see “Customizing MMS” on
page 80.
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CreatingandSendingMessages
Inserting Pictures, Ring Tones, and
Voice Records
When you are filling in the Mesg field, you can
insert pictures, ring tones, and voice records into
the body of the message.
You can insert more than one of these objects into
a message. You may include text in the body of
yourmessageinadditiontotheseobjects.
Note: For information on how objects inserted
into the body of a message appear when
a message is received, see “Embedded
Objects and Attachments” on page 76.
Pictures
You can insert pictures from My Pictures.
Pictures that you download to your phone or
receiveinamessagemaybeforwardlocked,
meaning they cannot be included in a message.
1While you are filling in the Mesg field, press m.
2Select Insert Picture.
A list of pictures that can be included in a
message appears.
3Select the picture you want to insert.
Ring Tones
You can insert ring tones from your list of ring
tones.
When you receive your phone, all musical ring
tones in the list of ring tones can be included in a
message. However, some ring tones you download
to your phone may not be in the required format to
be included in a message.
Ring tones that you download to your phone or
receiveinamessagemaybeforwardlocked,
meaning they cannot be included in a message.
Thenon-musicalringtonesinthelistofringtones
when you receive your phone cannot be included
in a message.
1While you are filling in the Mesg field, press m.
2Select Insert Ring Tone.
A list of ring tones that can be included in a
message appears.
3Selecttheringtoneyouwanttoinsert.
Tip: To hear a ring tone before inserting it,
highlight the ring tone.
72
MMS Messages
Voice Records
You can insert voice records from your list of voice
records.
Voice records created by recording a phone call
cannot be including in a message.
1While you are filling in the Mesg field, press m.
2Select Insert VoiceRec.
A list of voice records that can be included in a
message appears.
3Selectthevoicerecordyouwanttoinsert.
Tip: To hear a voice record before inserting it,
highlight the voice record and press A
under Play.
Attaching Pictures, Ring Tones, and
Voice Records
You can attach one or more pictures, ring tones,
and voice record to a message.
Note: For information on how attachments
appear when a message is received, see
“Embedded Objects and Attachments” on
page 76.
Pictures
You can attach pictures from My Pictures.
Pictures that you download to your phone or
receiveinamessagemaybeforwardlocked,
meaning they cannot be included in a message.
1While you are creating a message, select
Attach.
2Select New Attachment.
3Select My Pictures.
A list of pictures that can be included in a
message appears.
4Select the picture you want to attach.
Ring Tones
You can attach ring tones from your list of ring
tones.
When you receive your phone, all musical ring
tones in the list of ring tones can be included in a
message. However, some ring tones you download
to your phone may not be in the required format to
be included in a message.
Ring tones that you download to your phone or
receiveinamessagemaybeforwardlocked,
meaning they cannot be included in a message.