Motorola Solutions 89FT5829 Dual-Band GSM Phone User Manual Rainier2UG

Motorola Solutions, Inc. Dual-Band GSM Phone Rainier2UG

Users Manual

MotorolaCN620 Dual NetworkWLAN/Cellular Phone User’s GuideSecond Draft04/08/04@6864255H01@6864255H01
IMPORTANT NOTICE: PLEASE READ PRIOR TO USING YOUR PHONEThe SIM card provided in this kit is intended for use with the CN620 phone provided in this package. For more information on SIM card compatibility, go to www.motorola.com/xxxxxx.
 iContentsGetting Started...........................................1What’s Included in the Box .............................. 1Battery ............................................................. 3Locating Your SIM Card .................................. 5Powering Up/Powering Down .......................... 8Main Menu ..................................................... 12Status Icons ................................................... 13Status Indicators/Notifications ....................... 14Making and Receiving Calls ...................15Call Handover Feature................................... 15Dialing............................................................ 15Making TTY Calls .......................................... 19Receiving Calls .............................................. 20Caller ID......................................................... 20Call Waiting.................................................... 21Missed Phone Calls ....................................... 21Instant Voice .................................................. 21Ending Calls................................................... 22Managing Calls........................................ 23Multiple Call Appearances .............................23Using Speakerphone ..................................... 23Putting a Call on Hold ....................................23Muting a Call ..................................................23Transferring a Call ......................................... 24Conferencing.................................................. 24Message Center....................................... 27Voice Mail ...................................................... 27Entering Text.................................................. 27Email .............................................................. 30Managing Memory ......................................... 31Short Messaging Service (SMS)....................31Browser Messages ........................................33Personal Information and Phone Management ............................................ 35Call Log.......................................................... 35Contacts ......................................................... 37Calendar ........................................................ 41Tasks ............................................................. 45Synchronizing Information ............................. 45Shortcuts ........................................................ 45
iiService Dial Numbers .................................... 46Timers and Meters......................................... 46Data Access and Data Tools...................48Internet Browsing........................................... 48Intranet Browsing........................................... 48NET Applications ........................................... 48Speeds........................................................... 49SIM Application Toolkit .................................. 49Phone Settings.........................................50Sounds........................................................... 50Ring Tones .................................................... 50Phone Status ................................................. 52Security.......................................................... 52Initial Setup .................................................... 52Display/Info Features..................................... 52Call Settings................................................... 53Network Settings............................................ 55Accessory Support..................................57For More Information ..................................... 57Phone Security........................................ 58Passwords ..................................................... 58Virtual Private Network (VPN)........................ 58SIM PIN.......................................................... 59SIM Lock ........................................................ 61Phone Lock ....................................................61Authentication ................................................ 61Encryption ...................................................... 61Understanding Status Messages........... 62Safety and General Information............. 65RF Operational Characteristics ...................... 65Portable Radio Product Operation and EME Exposure ........................................................ 65Electromagnetic Interference/Compatibility ... 68Medical Devices............................................. 68Operational Warnings ....................................69Operational Cautions .....................................70Accessory Safety Information ........................ 71
 iiiDriving Safety Tips ..................................79Limited WarrantyMotorola Communication Products.......81Patent and Trademark Information ........85
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 vDECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name:   Motorola, Inc.Address: 8000 West Sunrise BoulevardPlantation, FL 33322 USAPhone Number: 1 (800) 453-0920Hereby declares that the product:Product Name: CN620Model Number: H77UB6JA5AAConforms to the following regulations:FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)Class B Digital DeviceNote: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.(
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 1Getting StartedThe CN620 phone has dual network functionality. It uses Wireless Local Area Network (WLAN) as the on-campus wireless data network at your enterprise/company. It uses GSM cellular network outside the range of your enterprise/company.What’s Included in the BoxThe following items are included; CN620 Phone, Battery Door, Battery, Battery Charger (mid rate), SIM Card, Holster, and User Guide.To start using your CN620 phone:•Make sure your SIM card is in place (see “Locating Your SIM Card” on page 5).•Charge the battery.•Activate your service via the Enterprise.MicrophoneLight SensorEar PieceInternalDisplayScreenMenuKeySendKeyMuteKeyRightSoft KeyPowerEnd KeySpeaker phone KeyNavigation DialOK KeyHold KeyLeftSoft Key
2Getting StartedePower button/End key — Powers phone On/Off and ends phone calls; returns to idle screen.VolumeControlsInstant VoiceButton(multi-functional),Send call to VoiceMail, Voice DialingAccessory Connector for charging the batteryAudio JackSpeaker(in back)External DisplayScreenMini Stubby AntennaNavigation Dial — pressing the different segments allows you to access the features on your phone’s idle screen.OOK key — selects highlighted item and can close a editor; (located in the center of the Navigation Dial).mMenu key — accesses context-sensitive menus.ALeft Soft key — selects the option appearing above it on the display.BRight Soft key — selects the option appearing above it on the display.sSend key — places phone calls.MMute key — mutes and unmutes phone calls.HHold key — puts calls on hold.tSpeaker key — puts call on speaker phone.sABHmMte
 3 BatteryBatteryRemoving the Battery Door1Make sure the phone is powered off.2Slide the release button down until it releases the battery door.3Allow the battery door to pop up, slide it forward, over the antenna and remove it from the back of your phone.Inserting the Battery1Remove the battery door.2Insert the top of the battery (gold contacts down) into the battery area. Press the bottom of the battery to secure it.BatteryTop Insert Battery in This Direction
4Getting Started3Replace the battery door over the antenna and press it gently until you hear a click.Charging the BatteryYour phone comes with a battery charger.1Plug the charger into an electrical outlet.2Plug the other end of the charger into the accessory connector.Tip: To remove the charger from the accessory connector: Press the buttons on the sides of the plug. Pull the plug straight out.3When charging the battery for the first time, charge for 30 minutes longer than the time shown in “Charging Times”. Charging TimesSee your battery and charger to determine the appropriate charging time.For best results, charge the batteries within the temperature range of 50°F to 104°F (10°C to 40°C).Removing the Battery1With your phone powered off, remove the battery door.Battery Charger (Mid-Rate)Slim 2.5 hoursHigh Performance3.5 hours
 5 Locating Your SIM Card2Remove the battery by pushing the battery toward the antenna and lifting it out.Battery Use and Maintenance•The Motorola Approved Lithium Ion chargers provide optimum performance. Other chargers may not fully charge the Lithium Ion battery or may yield a reduced number of lifetime charge cycles. •Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below 4°F (-20°C).•Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day.•The battery capacity is degraded if the battery is stored for long periods while fully charged. If long term storage is required, store at half capacity. Locating Your SIM CardYour SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery.If your SIM card is not in the SIM card holder, it may be in the box your phone came in, attached to a piece of white plastic about the size of a credit card. If this is the case, carefully detach your SIM card from the surrounding plastic and insert it as described in “Inserting Your SIM Card”.SIM card
6Getting StartedIf there is no SIM card in your phone or the box, contact your service provider.Inserting and Removing Your SIM CardImportant:  Do not touch the gold-colored areas of your SIM card.Inserting Your SIM Card1With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 4.2Hold your SIM card as shown. Do not touch the gold-colored area.3Carefully slide your SIM card to into your phone, until it lines up with the marks above and below the SIM card holder.Removing Your SIM CardImportant:  To avoid loss or damage, do not remove your SIM card from your phone unless absolutely necessary.When you change your SIM card the following information is erased:•WLAN data profile•User names•Password•GSM Call forwarding settings•Net alerts•SMS messagescut cornerSIM card holder
 7 Locating Your SIM Card•Contacts that have been copied from your phone to the SIMNote: Calendar events and Voice Tags are not erased.1With your phone powered off, remove the battery door and battery. See “Removing the Battery” on page 4.2Slide your SIM card out of the SIM card holder. Do not touch the gold-colored area.Note: Protect your SIM card as you would any delicate object. Store it carefully.SIM Card Security Your SIM card protects your personal information. Your Contacts information is stored to the phone memory and can be manually copied to the SIM card. Since some information is stored on your SIM card, not in your phone. By removing your SIM card, some of your personal information will be removed.Note: Except for making emergency calls, your phone will not function without the SIM card.To prevent unauthorized use of your phone, your SIM card is protected by a PIN that you enter each time the phone is powered on if you have this feature turned on. Entering Your SIM PINYou may be required to enter a SIM PIN when you first use your phone.The SIM PIN is 4 to 8 digits (check with your service provider).Note: It is recommended that you change your SIM PIN to prevent fraudulent use of the SIM card should you lose your phone (see “Changing Your SIM PIN” on page 60).SIM card holder
8Getting StartedImportant:  If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact your service provider. See “Unblocking the SIM Card PIN Code” on page 60.1When the Enter SIM PIN Code screen appears, enter your SIM PIN. An asterisk appears for each character entered. 2Press O.Note: The SIM determines whether the PIN requirement can be turned on or off. If your SIM does not allow this, this option is removed from the securities settings option list. It is recommended that you do not turn off the PIN requirementNote: You can change the PIN or turn off the requirement that it be entered. Turning the PIN Requirement On and OffNote: The SIM card determines whether the PIN requirement can be turned on or off. If your SIM does not allow this, this option is removed from the securities settings option list.When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your phone.Note: If a SIM PIN is required, your phone will not function until the SIM PIN is entered, except for making emergency calls.Important:  When the SIM PIN requirement is off, the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.1From the idle screen, select Settings > Security > SIM PIN.2Select On or Off.3Enter the current SIM PIN.4Press O.Powering Up/Powering DownTo power your phone on:1Open the flip.2Press e.To power your phone off:1Open the flip.2Press and hold e.
 9 Powering Up/Powering DownWhen You Power On For the First TimeAs your phone connects to the network, you will see a welcome message and a connecting message. When the idle screen appears, the phone is ready to use.When the phone is powered up in the WLAN environment you are usually prompted to enter a user name and password. (You may not be prompted to enter a user name and password if the password has been changed or the phone has been reset). You may also be prompted for a user name and password when you enter WLAN from a GSM cellular environment.The network search process starts immediately after powering on. After a valid network has been found, the phone  attempts to register.The WLAN network then downloads the WLAN phone number to your phone.Finding Your Phone NumberYour CN620 phone has two phone numbers — your Enterprise (WLAN) number and your GSM cellular number.My Info lets you view your two numbers (WLAN and GSM Cellular), Instant Voice ID, and other phone information:1From the idle screen press B under Shortcuts.2Press O.3Scroll to My Info.4Press O.5Scroll to My Tel. Numbers6Press O.7Scroll to see your information:• GSM Line 1 — Enter your name and phone number (number from your service provider).• GSM Line 2 — Enter your name and phone number (number from your service provider).Note: GSM Line 2 will not be displayed if the SIM card is not set up for 2 numbers.• WLAN Line 1 — shows your WLAN phone number.• Instant Voice ID — Your Instant Voice ID is the number that others use to contact you using Instant Voice calls.
10Getting StartedUsing the DisplaysYour CN620 phone has 2 displays, a small external and a large internal display. The external display shows a shortened version of the internal display. To see more information open the flip to see the internal display.Using the Idle ScreenAny time your phone is powered on, the idle screen on the internal display provides you with information and options. From the idle screen you can select different applications and features using the navigation dial. This allows you quick access to items such as Voice mail, the Web Contacts list, Calendar, Email, Settings, Call Log, and Apps without having to call up the Main Menu.,.Network Color IndicatorThe network indicator and the idle screen color change depending which network (WLAN or GSM cellular) your phone is on.Navigation DialThe navigation dial is the round key on the upper part of the keypad. It has 8 segments around its perimeter for selecting applications from the idle screen. Clicking a segment twice of the navigation dial selects an item. The round button in the middle is the OK Select key (O).Status iconsFeaturesthat can beselectedusing theNavigationDialSoft KeysTime/DateNetworkIndicatorNavigation DialMenu Key
 11 Powering Up/Powering DownOK Select KeyPressing O:•Selects the highlighted menu item or list item•Sets options•Confirms actions•Closes Editors•Follows Links on FormsMenu KeyMany features provide context-sensitive menus that let you access related features and actions. This icon S appears any time a context-sensitive menu is available. Press m to access the menu.Soft KeysTwo options appear at the bottom of most screens. You select an option by pressing the right (B) or left (A) soft key below the option.MenusYour phone’s features are arranged in menus, submenus, and lists. Some features are accessible from the idle screen. To access the Main Menu from the idle screen, press m.To access the items in a menu or list, scroll using the navigation dial at the top of your keypad. Holding down the appropriate segment of the navigation dial speeds up scrolling.In this guide, this symbol > tells you to select a menu or list item. For example, Settings > Security means:1Select Settings on the idle screen.2Press O to see the Settings screen.3Scroll to Security.4Press O to see the Security screen.
12Getting StartedMain MenuAll your phone’s features can be accessed through the main menu. From the idle screen, press m. This displays the Main Menu items (shown in bold). Select a Main Menu item and press O to display the the submenu items. Tasks[New Task]List of “To Do’s”bMessage CenterShort MsgsCreate MessageVoicemailEmailBrowser MsgsInfo SrvcsQuick Notes OutboxDraftsAccess and send messages.mShortcuts Allows quick access to screens. See page 45.cWeb Browse the Web.jContacts[New Entry]View, store, edit contacts. See page 39.lCalendarnew event formlist of eventsSchedule appointments. See page 41.SettingsSoundsPhone StatusSecurityHeadset SettingsCar SettingsInitial SetupNetwork SettingsTimers and MetersCall SettingsExtended ServicesCustomize your phone. See page 63.Call Log View recent calls. eApps Access applications.fOther
 13 Status IconsStatus IconsStatus icons appear at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have activated certain features. Note:  The Ring, Vibrate, and Silent icons are displayed on the second line of the idle screen.Battery Strength — A fuller battery indicates a greater charge.o p q r sSignal Strength GSM — More bars next to the antenna indicate a stronger signal.Signal Strength WLAN — More bars next to the antenna indicate a stronger signal.Device Management Active — VPN Active — Virtual Private Network is active.GPRS In use — In GSM data is being transferred to and from the browser.CSD In use — In GSM data is being transferred via a Circuit Switch.GPRS Available — In GSM data is not being transferred to and from the browser.APhone In Use — Your phone is active on a phone call.Instant Voice Active — Instant Voice is active.Call Forwarding WLAN — WLAN Call Forwarding is turned on.Call Forwarding GSM — GSM Call Forwarding is turned on. Ringer Off — Your phone is set not to ring. See page 51.
14Getting StartedStatus Indicators/NotificationsNEED INPUTw xT yzNew Message — You have one or more voicemails. See New Voicemail — You have one or more messages. DE Speakerphone On — Speakerphone is turned on.Y ZBattery Charging — Indicates the battery is charging.N O Battery Meter — Shows the status of your battery.Ring — Your phone is set to ring.Vibrate — Your phone is set to vibrate.Ring and Vibrate — Your phone is set to ring and vibrate.Silent — Your phone is set to silent.
 15 Call Handover FeatureMaking and Receiving CallsYour phone makes three types of calls: WLAN phone calls, GSM cellular phone calls and Instant Voice calls. With Instant Voice calls, you use your phone as a two-way radio.Call Handover FeatureYour CN620 phone can “hand out” an active call from a WLAN network to the GSM cellular network when you travel beyond the WLAN network range. Only PBX anchored calls can “hand in” (GSM cellular to WLAN). Calls on hold will be dropped. If the call is not PBX anchored, the handover will not occur and the call remains on the GSM cellular network.Calls to either WLAN network or to GSM cellular network ring in either network.This allows seamless mobility from one network to the other.Note: PBX features are not available in the Wide Area Network.DialingCall Appearance ScreenThe Call Appearance screen on the internal display shows the phone numbers of the calls that are on going. The active call information is displayed above on the screen.Other calls (i.e. calls on hold) are also displayed and you can toggle between calls, highlighting another call and press O. The menu display the options for this callWLAN and GSM Phone CallsWith the Flip Open1Enter the number you want to call.2To place the call:Press s. 3To end the call:Press e. -or-Close the flip.Ways to Enter a Number•Use the numbers on the keypad•Select the number from the call log
16Making and Receiving Calls•Select the number from the Contacts list•Redial the last phone number called•Use voice activated dialing•Use Speed Dial or Turbo Dial®•Use a TTY deviceFrom the Call Log ListThe recent calls list or Call Log stores the last 25 calls you made or received.With the Flip Open1From the idle screen, select Call Log.2Scroll to the name or number you want to call.3If multiple number types are stored you can scroll left or right to select the desire number type.4With the number selected, Press  s.From ContactsIf you have numbers stored in Contacts, you can use these numbers to make calls. For information on entering numbers into Contacts, see Creating a Contacts Entry.1From the idle screen, select Contacts.2Scroll to the name or number you want to call.Tip: To find Contacts entries faster, use the keypad to enter the first letter of the name.3Press  s. -or-Scroll left or right to display the Contacts type for the number you want to call.If you are making an Instant Voice call, your phone will not place the call to the Instant Voice ID stored in the Contacts entry, if the Instant Voice icon is not displayed.If you are making a phone call:•Your phone places the call to the phone number assigned to the Contacts type displayed.•If the Contacts type displayed is not a phone number, your phone places the call to the phone number stored in the Contacts entry.•If the Contacts type displayed is not a phone number and you have more than one phone number stored in the Contacts entry, your phone prompts you to select the phone number you want to place the call to.Redialing the Last NumberPress and hold s to select the last number from the Call Log.
 17 DialingAbbreviated DialingAbbreviated dialing in a WLAN network allows you to dial just the extension number in your enterprise network and not the entire 10 digit numberUsing Speed Dial and Turbo Dial®Each phone number stored in Contacts can be assigned the next available Speed Dial and Turbo Dial number or one can be entered from the keypad.Speed Dial and Turbo Dial is only available for dialing phone numbers not Instant Voice ID’s.Speed Dial1From the idle screen, use the keypad to enter the Speed Dial number (1 through 1000) assigned to the phone number you want to call.2Press #.3Press s.Turbo DialFrom the idle screen, press and hold the Speed Dial number (1 through 9) assigned to the phone number you want to call.Using Voice Activated DialingIf you have created a voice tag in Contacts for the number you want to call, say the voice tag into your phone to enter the number. Voice dialing is only available for dialing phone numbers not Instant Voice ID’s.You can use a voice tag to enter a number with the flip open or closed.1Press and hold the Instant Voice button until a prompt appears telling you to say the voice name.2Speaking into the microphone, say the voice name assigned to the number you want to call.Your phone plays the name back to you.If you are making a phone call, the call is placed automatically.Tip: To stop a phone call from being completed, press the Instant Voice button if the flip is closed or press e.Creating Pauses, Waits and Insert “n” FunctionWhen storing a number, you can program your phone to pause or wait between digits while dialing. A pause makes your phone pause for 3 seconds before dialing further. A wait makes your phone wait for your response before dialing further.
18Making and Receiving CallsThis feature is useful when using voice mail or other automated phone systems that require you to dial a phone number and then enter an access number.The insert “n” function allows you to insert a number when the number is dialed.To program a pause:Press and hold * until the letter P appears. The P represents a 3-second pause.If you store 17035551235P1234, when you select this number and make a call, your phone dials the first 11 digits, pauses for 3 seconds, then dials the last 4 digits.If you want a pause longer than 3 seconds, press and hold * more than once. Each P represents a 3-second pause.To program a wait:Press and hold * until the letter W appears. The W means your phone waits before dialing further.If you store 17035551235W1234, when you select this number and make a call, your phone dials the first 11 digits and then waits. A message appears asking if you want to send the rest of the digits. Press A under Yes to dial the last 4 digits.To insert the “n” function:Press and hold * until the letter n appears. The n represents a number to be inserted at the time of dialing.If you store 17035551235n1234, when you select this number and make a call, your phone prompts you to enter the number represented by the “n”. The entered number is then included in the number dialed.International NumbersNote: This feature may not be offered by your service provider.When storing a number that you plan to use for international calls, use Plus Dialing:1Press and hold 0 for two seconds. A “0” appears, then changes to a “+”. Note: The network translates the “+” into the appropriate international access code needed to place the call. 2Enter the country code, city code or area code, and phone number.Note: Your WLAN enterprise network must set up to support international dialing or it will only be available for GSM cellular.
 19 Making TTY CallsMaking TTY CallsNote: This feature may not be offered by your service provider.To use your phone to make phone calls using a teletypewriter (TTY) device:1Connect one end of a 2.5 mm cable into the audio jack on your phone. Connect the other end of the cable to your TTY device.2Make sure that your phone’s TTY feature is on and select the TTY mode you want to use.3Use your phone to enter phone numbers and make calls.When you make a TTY call, these icons appear on the phone’s display: TTY device features such as Turbo-Code, High-Speed, and Interruption are not supported by your phone. These features must be turned off or disabled to use your TTY device with your phone.Turning On the TTY FeatureYour phone’s TTY feature must be on if you want to make TTY calls, set the TTY mode, or change the TTY baud rate. To make sure the TTY feature is on:From the idle screen, select Settings > Initial Setup > TTY Setup. Choosing a ModeYour phone supports these TTY modes:•TTY — You type and read text on your TTY device.•VCO (Voice-Carry-Over) — You speak into your phone and read text replies on your TTY device.• HCO (Hearing-Carry-Over) — You type text on your TTY device and listen to voice replies on your phone speaker.To change mode while not in a call:1From the idle screen, select Settings > Initial Setup > TTY.2Select the TTY mode you want. When you make a TTY call, the call begins in the TTY mode you last selected.•“VCO” — to select VCO mode•“HCO” — to select HCO modeNPhone call is active.OPhone call is on hold.
20Making and Receiving Calls•Off” — to turn off TTYMaking Emergency Phone CallsYour phone supports emergency calling. Emergency phone calls can be made even when your SIM card is blocked or not in your phone.Dial 911 to be connected to an emergency response center. If you are on an active call, you must end it before calling 911. Important:  If you have not registered on the network, emergency calls cannot be placed while your SIM card is in your phone. Enterprise emergency calling will only succeed if it is supported on an enterprise phone systems.Receiving CallsPhone CallsWhen you receive a phone call, your phone rings, vibrates, or lights up its backlight.AnsweringPress  s. -or-Press A under Accept.To answer a call by opening the flip, you must have the “Open to Answer” feature turned on (see Answer Options. To answer a call by pressing any key on the keypad, you must have the Multi-Key feature turned on see “Answer Options”. You can also set you phone to “Auto Answer” under “Answer Options” and it will automatically answer a call when the phone rings.Sending to Voice MailIf the flip is closed, press the Instant Voice button located on the side of the phone. -or-Press e. -or-Press B under Ignore.Ending CallsPress e. -or-Close the flip.Caller IDCaller ID of the calling parting is displayed on both the internal and external display.
 21 Call WaitingCall WaitingCall Waiting lets you receive an additional call while on an active call. The availability of Call Waiting is network dependent and is not available if “Call Appearances” are full.If you are on a call and receive an additional call, your phone emits a tone and displays a message that you are receiving a second call.To accept the second call and put the active call on hold:1Press A under Accept.To accept the second call and end the active call:2Press e.Your phone rings with the second call.3Answer the second call.To decline the second call:4Press B under IgnoreMissed Phone CallsWhen you miss a call, this icon V and the number of phone calls you have missed appear briefly.With the Flip OpenIf you want to dismiss the missed call message, press A under Exit. -or-If you want to view the details of the missed call on the call log list, press O.With the Flip ClosedIf you want to dismiss the missed call message, press the Instant Voice button.Instant Voice Calling1Open the flip, and enter the Instant Voice ID you want to call.2Press and hold the Instant Voice button on the side of your phone. Begin talking after your phone emits a chirping sound.3Release the Instant Voice button to listen.
22Making and Receiving CallsReceiving Instant Voice CallsWhen you receive an Instant Voice call, your phone emits a chirping sound or vibrates.1Wait for the caller to finish speaking.2Press and hold the Instant Voice button located on the side of your phone. Begin talking after your phone emits a chirping sound.3Release the Instant Voice button to listen.Call AlertsSending a call alert (only available in WLAN) lets the recipient know you want to talk to him or her on a Instant Voice call.When you send a call alert, the recipient’s phone emits a series of beeps and displays your name or Instant Voice ID.The recipient can:•Answer — begin a Instant Voice call with the sender• Clear — dismiss and delete the call alertSending Call Alerts1Enter the Instant Voice ID you want to send to, as you would when making a Instant Voice call.2Press the Instant Voice Call button until “Alerting” appears on the display.Note: If the alert is not successful, this may mean the person you are trying to reach is on a call or has the phone turned off.Receiving Call AlertsWhen you receive a call alert, you must answer, or clear it. You cannot receive phone calls or Instant Voice calls until you do.To answer a call alert:Press the Instant Voice button to make a Instant Voice call to the sender.To clear a call alert:1Press O. -or-2Press A under Clear. -or-3If the flip is closed, press the Instant Voice button.Note: The Call Log also stores call alerts you have received. They appear as Instant Voice calls. Call alerts remain in your recent calls list until you delete them or until they reach the end of the list.Ending Calls1Press e. -or-2Close the flip.
 23 Multiple Call AppearancesManaging CallsMultiple Call AppearancesWhile on an active call, you can make additional calls:1Place a call as you would normally.2Press A under New Call.3Enter the second phone number you want to call or press A under Contacts to select the number.4Press s to place the call.5After the second call is connected you can switch between the 2 calls with the navigation dial and press s. Your CN620 phone supports multiple call appearances allowing up to 4 calls in the WLAN network and 2 calls in the GSM cellular network.Using SpeakerphoneTurning on speakerphone makes incoming sound come out of the phone’s speaker instead of the earpiece. Speakerphone is available whenever you are on an active phone call.With the Flip OpenTo turn speakerphone on or off:Press t.Putting a Call on Hold1While on an active call, press H.2If you want to make the call active again, press HMuting a CallMuting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call.1To mute a call, press  M.2If you want to make the call active again, press  M. Calls onHoldActive Call
24Managing CallsPutting a Call on Hold, Making a Second Call1Place or receive a phone call.2While the call is active, press H. 3Press A under New Call.4Enter the second phone number you want to call.5Press s to place the call.To end the second call and make the call on hold active again:Press e.To make the call on hold active and put the active call on hold:1Scroll to call on hold.2Press O.Transferring a Call Announced1Place or receive a phone call.2Press B under Transfer.3Enter the phone number you want to transfer the call to, or press m select Contacts to select the number.4Press s to place the call.5You’ll be prompted to “Announce call before transferring?”.6Press A under Yes.7After the call is connected, announce the transfer.8You’ll be prompted to “Complete transfer?”.9Press A under Yes and the call is transferred.Unannounced1Place or receive a phone call.2Press B under Transfer.3Enter the phone number you want to transfer the call to, or press m select Contacts to select the number.4Press s to place the call.5You’ll be prompted to “Announce call before transferring?”.6Press B under No.7The call is transferred.ConferencingCombining, Hosting, or Participating in a Call1Place or receive a phone call.
 25 Conferencing2Press A under New Call.3Enter the second phone number you want to call or press A under Contacts to select the number.4With the navigation dial scroll to the non-active call.5Press A under Conf.Up to 6 people in the call can speak to and hear each other.Note: Conference calls are shown as “Conference Call” on the call appearance list.
 27 Voice MailMessage CenterTo access your voice mail messages, text and numeric messages, Net alerts, and any other types of messages you are able to receive, go to the message center:1From the idle screen, press A under Msg Cntr.2Select the type of message you want to access.The message center shows how many messages you have of each type. You can listen to, read, or delete these messages.Voice MailNote: Voice mail resides only on the Enterprise voice mail system.When you receive a voice mail message, New Voice Mail Message appears on the display.Press B under Call.To dismiss the message notification:If the flip is open, press O or press B under Back, or close the flip.This icon y appears on the display, reminding you that you have a new message.Sending Unanswered Calls to Voice MailTo send a phone call to voice mail instead of answering it:If the flip is closed, press the Instant Voice button. -or-With the flip open, press e. If the caller leaves a message, this icon y appears on the display, reminding you that you have a new message.Entering TextYou can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.
28Message CenterIn screens that require you to enter text, you see the following icons. These icons tell you which text input mode you are using:To choose a text input mode:1At a screen that requires you to enter text, press m.2Select the text input mode you want to use. Then press O.Using Alpha Mode•Press any key on the keypad to enter the letters, numbers, and symbols on that key. For example, to enter the letter Y, press 9 three times.•Type a letter then scroll up to make that letter uppercase, or type a letter then scroll down to make that letter lowercase.•See “Special Function Keys” on page 29 for more information on adding spaces, capitalization, and punctuation.Using Word ModeIn Word mode, T9 Text Input analyzes the letters on the keypad button you press and arranges them to create words. As you type, T9 Text Input matches your keystrokes to words in its database and displays the most commonly used matching word. You can add you own words to this database.Entering a Word1Select Word as your text input mode.2Type a word by pressing one key for each letter.For example, to type “test” press 8 3 7 8.The displayed word may change as you type it. Do not try to correct the word as you go. Type to the end of the word before editing. 3If the word that appears is not the desired word, press 0 to change the word on the display to the next most likely word in the database.Repeat until the desired word appears.If the desired word does not appear, you can add it to the database.lAlpha — Press a key several times for each character.jWord — Press a key once for each letter while words likely to be the one you want are chosen from a database.iSymbols — Enter punctuation and other symbols.kNumeric — Enter numbers.
 29 Entering TextAdding Words to the Database1Select Alpha as your text input mode.2Type the word using Alpha mode.3Select Word as your text input mode.4Press #.The word you typed in Alpha text entry mode is now in the database.Note: You cannot store alphanumeric combinations, such as Y2K.Choosing a LanguageTo change the language of the database:1At a screen that requires you to enter text, press m.2Select Languages.3Select the language you want for your database.Special Function KeysSome of the phone’s keys assume different functions while in Alpha or Word mode.SpacesPress the right segment on the navigation dial for a space.CapitalizationWhen you press and hold the # key, it acts as a 3-way toggle. Press and hold # to make the next letter typed uppercase (shift), to make all subsequent letters typed uppercase (caps lock), or to go back to lowercase letters. These icons appear in the top row of your display:When neither of these icons appear, letters typed are lowercase. Scrolling up after typing a letter makes that letter uppercase.Note: Your phone automatically makes the first letter of a sentence uppercase.PunctuationPress 1 or 0 to insert punctuation. Continue to press the key to view the list of symbols available through that key. Pause to select the symbol you want.Note: Additional punctuation symbols are available in Symbols mode.m or XShift is on.n or WCaps lock is on.
30Message CenterUsing Numeric Mode1Select Numeric as your text input mode.2Press the number buttons on your keypad to enter numbers.Using Symbols Mode1Select Symbols as your text input mode.A symbols matrix is displayed. Scroll left or right up or down using the navigation dial to highlight the desired symbol.2Press O to select the highlighted symbol.EmailReading from the Message Center1From the Idle screen, select A below Msg Cntr and select the inbox (Email, Browser or Info Services) that has the message you want to read.2Select the message you want to read.3If the message fills more than one screen, scroll to read it.4To keep the message, press O. -or-To delete the message, then press A under Delete. -or-If Delete is not one of your options, press m and select Delete.Message NotificationsWhen you receive a message, your phone displays a message icon and a notification tone or vibration. You can access the message or dismiss the notification.If you dismiss the notification, the message is not deleted. It can be accessed through the message center.If you are not on a phone call when you receive a message, your phone sounds a notification tone periodically until you access the message or dismiss the alert.If you are on a call when you receive a message, your phone may sound a notification tone during the call or after you end the call, depending on how you set your notification options.Setting Message /Notification OptionsTo assign what type of tone or vibration pattern your phone generates for message notification, see “Assigning Ring Tones”.
 31 Managing MemoryLocking and Unlocking MessagesWhen you lock a message, it cannot be deleted until you unlock it.Locking a Message1From the idle screen, press A under Msg Cntr > Email, Brwsr Msgs, or Info Srvc Inbox.2Scroll to the message you want to lock or unlock.3Press m.4Select Lock.5Press O.Unlocking a Message1From the idle screen, press A under Msg Cntr > Email, Brwsr Msgs, or Info Srvc Inbox.2Scroll to the message you want to lock or unlock.3Press A under Unlock.4Press O.Managing MemoryYour Email, Browser Messages, and Info Services inbox, outbox, and drafts folder have a set amount of memory available for storing messages.The text inbox holds approximately 20 messages depending on the message size. If the text inbox is full, you cannot receive messages until you delete some.The outbox and drafts folder share memory space. Together they can hold approximately 30 messages depending on the message size. If the outbox and drafts folder memory is full, you cannot send messages or save drafts until you delete some.To view the amount of memory available in your text inbox:1From the idle screen, press A under Msg Cntr.2Press m under Memory Meter.The memory meter shows you how much memory is available.Short Messaging Service (SMS)Text and Numeric Messages (GSM only)The phone’s display refers to text and numeric messages as Text Messages.In GSM mode, these messages can be up to 160 letters long. Each stored message is stamped with the date and time it was left.
32Message CenterIf your phone is powered off when you receive a text message, your phone notifies you the next time you power it on (GSM only). Your phone attempts to deliver these messages for the amount of time you selected when you set up your messaging information.Tip: While reading a text message that contains a phone number, you can press s to call that number.Receiving a MessageWhen you receive a text message, this icon w appears on the display.To view the message:1If a new message dialog is displayed, press B under Read.2If the message fills more than one screen, scroll to read it.3To keep the message, press O. -or-To delete the message, press A under Delete.To dismiss the message notification:If the flip is closed, press the Instant Voice button -or-If the flip is open, press B under Back or close the flip.This icon w appears on the display, reminding you that you have a new message.Sending a Message From the Message CenterNote: An SMS can only be sent to a phone number, not to an email address an email can only be sent to an email address. not to a phone number.To send Email or SMS message from the Message Center:1From the idle screen press A below Msg Cntr.2Press A below Create Msg and select New Short Message or New Email.3Press O.4Press A under Lookup. 5Select Contacts or Call Log and scroll to the desired Contact. -or-Enter the phone number or email address via the keypad.6Press O the press A under Done. The New Message screen now has the phone number you selected entered.7Scroll to Msg and press O. 8Enter the text of the message (see “Entering Text”) and press O.
 33 Browser MessagesWhen you are finished, press O.9If you want to send the message, press O or press B under Send. -or-To change the message, press A under Change. -or-If you want to delete the message without sending it, press m and select Delete.Using DraftsWhen you save a message as a draft, it is saved in the drafts folder.To edit a draft:1From the idle screen, press A under Msg Cntr > Drafts.2Select the draft you want to edit.3To edit the fields you want to change, follow step 2 through step 9 in “Sending a Message From the Message Center” on page 32.Resending MessagesTo resend a message:1From the idle screen, press A under Msg Cntr > Outbox.2Scroll to the message you want to resend. -or-Press the number of the message you want to resend.3Press s. -or-Press m. Select Resend.Deleting Sent MessagesTo delete a sent message:1From the idle screen, press A under Msg Cntr > Outbox.2Scroll to the message you want to delete.3Press A under Delete.4Press A under Yes to confirm.To delete all unlocked sent messages:1From the idle screen, press A under Msg Cntr > Outbox.2Press m.3Select Delete All.4Press A under Yes to confirm.Browser MessagesNote: This feature may not be offered by your service provider.Browser Messages are notifications that you have a SMS messages sent from:
34Message Center•Another phone•Your service provider’s website•Any email applicationWhen you receive a Browser Message, a notification appears on the display.If you dismiss the notification, this icon T appears on the display, reminding you that you have a new message.
 35 Call LogPersonal Information and Phone ManagementCall LogThe Call Log stores the numbers of the 25 most recent calls you have made and received.If the number of a recent call is stored in Contacts, the name associated with the number appears on the Call Log list.An icon appears beside the name or number indicating the Contacts type of the number used in the call. For phone calls, an icon appears to the left of the name or number giving more information about the call:Note: The Call Log also stores call alerts you have received. They appear as Instant Voice calls. Call alerts remain in your Call Log until you delete them or until they reach the end of the list.Viewing Call LogWith the Flip Open1From the idle screen, select Call Log.2Scroll through the list.To get more information on a recent call:Select a call from the Call Log.Information such as the name associated with the call, the number, the date, time, and duration of the call displays.If a new dialed or received call to a call log is a duplicate, the old entry is deleted. Duplicates for missed calls are retained. To Return a Call From the Call LogTo return a call from the call log, highlight the desired entry and press s. If there are more than 1 number associated with the entry you can use the navigation dial to scroll to the desired number type.XA call you made.WA call you received.VA missed call. Missed calls appear on the recent calls list only if you have Caller ID.
36Personal Information and Phone ManagementViewing Date and Time and Other Call DetailsTo view the date and time a call was received and other call related details (such as duration, name, number type):1From the idle screen, press s, or select Call Log.2Highlight the desired entry.3Press O for details.Missed Phone CallsWhen you miss a call, this icon V and the number of phone calls you have missed appear briefly.With the Flip OpenIf you want to dismiss the missed call message, press A under Exit. -or-If you want to view the missed call on the call log list, press O.With the Flip ClosedIf you want to dismiss the missed call message, press the Instant Voice button.Deleting EntriesTo delete a call:1From the Call Log, scroll to the call you want to delete.2Press m under Remove.3Press O or press A under Yes to confirm.To delete all calls:1From the Call Log, press m.2Select Clear Log.3Press O or press A under Yes to confirm.Storing Calls From the Call Log to Contacts1From the Call Log, scroll to the number you want to store.2Press A under Store. -or-Tip: If Store is not on this menu, the number is already stored in Contacts.3To store the number as a new entry, select [New Entry]. -or-To store the number to an existing entry, select the entry.4With the Contacts type field highlighted, scroll left or right to display the Contacts type you want to
 37 Contactsassign the number. For information on Contacts types, see page 39.5If you want to add more information to the entry, follow the applicable instructions in “Creating a Contacts Entry” on page 39.6Press A under Save.ContactsEach Contacts entry can store several numbers or addresses. The number entries stored depends on the size of the contact entry.Information stored in Contacts is saved on your phone and can be copied to the SIM card.A Contacts entry contains:•Name (first name/last name)— A name is required if your are storing more than one number or address to the entry; otherwise, it is optional. Typically, this is the name of the person whose contacts information is stored in the entry. •Email — You can enter an Email address for the contact entry.• Instant Voice ID — You can store the instant voice ID for the contact entry.• Enterprise Ext. — You can store an Enterprise Ext. number for use with the WLAN network for the contact entry.•No. — You can store the phone number of the contact entry for each of the entry’s Contacts Types (Mobile, Work, Home, and Other).• Contacts type — Each number or address stored must be assigned a Contacts type.• Speed # — You can assign a different Speed dial number (1-1000) to the contact entry for each of the entry’s Contacts types (Mobile, Work, Home, and Other).• Ringer ID — You can assign a different ringer ID to each contact entry for each of the entry’s Contacts types (Mobile, Work, Home, and Other). This is the sound or vibration your phone makes when you receive phone calls or call alerts from any of the numbers stored in the entry.
38Personal Information and Phone ManagementNote: You can store numbers up to 64 digits long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses, Waits and Insert “n” Function” on page 17.• Voice tag — If you create a voice tag for a number, you can then dial that number by saying the contacts name into your phone. This icon appears P to the left of the Contacts type icon if a voice tag is assigned.Viewing ContactsTo access Contacts:From the Idle screen, select Contacts and press O.To view entries:1From the Contacts list, scroll to the entry you want to view.2If an entry has more than one number or address stored, <> surrounds the Contacts type icon. Scroll left or right to view the icon for each number stored in the entry.3With the desired icon showing, press O to view the entry.4Scroll to view the other numbers and addresses stored for the entry.Tip: To view more entries, continue scrolling.Sort ContactsTo sort the Contacts:1From the Contacts list, press m.2Scroll to Setup.3Press O.4In Sort By, select First Name, Last Name, or Speed No.AMobile phone numberCWork phone numberEHome phone numberKOther phone numberFEmail email addressInstant Voice ID instant voice callEnterprise Ext. WLAN phone extensionSpeed # speed dial numbers (can be assigned to mobile, work, home, and other phone numbers)
 39 ContactsCreating a Contacts EntryA number or address and a Contacts type are required for all Contacts entries. Other information is optional. You may enter the information in any order by scrolling through the entry form.To create a Contacts entry:1From the Idle screen, select Contacts and press O.2Select Contacts > [New Entry] and press O.3Press m to select a text entry method and press O.4Enter the first/last name of the contact.To backspace a character press A under Delete.5If you want to store the entry’s Email address, scroll to Email enter the address.6If you want to store the entry’s Instant Voice ID,   scroll to Instant Voice ID enter the ID.7To store the entry’s enterprise extension, scroll to Enterprise Ext. enter the extension.Note: The enterprise extension should only be used on your campus and not other campuses or companies.8To store the entry’s phone number, scroll to No. and enter the phone number.Enter the number. For phone numbers, use the 10-digit format. For email addresses, see “Entering Text”. 9To assign a contacts type of the number being stored, scroll to Type and use the left/right segments of the navigation dial to select the type (Work, Home, Mobile, or Other).10To assign a speed dial number, number being stored, scroll to Speed # and the next available number can be assigned or you can enter the desired speed dial number 1-1000) if it is available.11 If you want to assign a ring ID to the entry, scroll to Ringer ID and use the left/right segments of the navigation dial to select the desire ringer ID.You can continue entering more numbers for different Contacts Type (Work, Home, Mobile, or Other) for this entry.12When you are finished entering all the information needed for this entry, press B under Save.Voice Tags1If you want to create a voice tag for a phone number, select Voice Tag.As directed by the screen prompts, say and repeat the name you want to assign to the number. Speak clearly into the microphone.
40Personal Information and Phone Management2When you are finished, press A under Back.Storing NumbersTo store numbers to Contacts from the Call Log:1From the idle screen select Call Log.2Scroll to the desired Call Log number and press A under Store.3Enter the appropriate information as you would for creating a new entry (see “Creating a New Entry”). The number from the Call Log will already be entered.4When you are finished press A under Save.To store numbers to Contacts from the idle screen:1Use the keypad to enter the number you want to store.2Press m.3Select Store.4Enter the appropriate information as you would for creating a new entry (see “Creating a New Entry”). The number you entered from the idle screen will already be entered.5When you are finished press A under Save.Copying Contacts Numbers to Your SIM CardContacts entries are stored to your phone. To stored Contacts numbers to your phones SIM card:1From the Contacts list, scroll the desired entry and press m.2Select Copy to SIM.Press O then press B under Save.Editing Contacts Entries1From the Contacts list, scroll to the entry you want to edit.2Press m.3Select Edit.4Follow the applicable instructions in “Creating a Contacts Entry” on page 39 to edit the various fields.Deleting an Entry1From the Contacts list, scroll to the entry you want to delete.2Press m.3Select Delete Contact.4Press O then press B under Yes to confirm.
 41 CalendarChecking CapacityTo see how many contact numbers are stored in Contacts:1From the Contacts list, press m.2Select Phone Capacity.3Press O.The phone memory has a dedicated area for Contacts information. Contacts are stored in this area until it is full. If you synchronize your Contacts information with your computer, additional phone memory is used depending on the details associated with each contact.CalendarCalendar stores events based on available memory. You can store events over a 13 month period — 12 months after and 1 month before the current date.A Calendar event contains:•A subject — A name you assign to the event. You can also enter a phone number, or Instant Voice ID.•A start time — The start time automatically assigned to an event is the beginning of the day. You can change the start time, or assign no start time, before storing the event.•A duration — the length of time the event lasts•A date — The date automatically assigned to an event is the date that was highlighted or selected when you began creating the event. You can change this date before storing the event.•A recurrence — lets you store the event as a recurring event.•A reminder — If an event has a start time, you can set Calendar to remind you that the event is going to start.•A ring tone for the reminderOnly the subject and date are required.•Scheduled event indicator — When the event has been stored, a triangle is displayed in the lower right of the event day on the calendar.Viewing CalendarTo access Calendar:From the idle screen, select Calendar.You can view Calendar by the day and month, via the Idle screen.To scroll from month to month press #and *.You can also view the details of any event.In day view, brief information about each event for that day appears.
42Personal Information and Phone ManagementIn month view, days with events appear with a marker in the corner.To view an event:1Select the day the event occurs.2Select the event.Navigating the CalendarTo scroll through Calendar:Scroll left, right, up, down or diagonally using the navigation dial.To highlight a day in month view:Enter a single digit date using the keypad and that date is highlighted. Entering a second digit within 2 seconds of the first digit and a 2 digit date is highlighted. For example, enter “1”, and the first day of the month is highlighted. Enter “1” and “5” (within 2 seconds) and the 15th of the month is highlighted.To go to today’s date:1While viewing Calendar, press m.2Select Go To Today.Storing EventsEvery Calendar event must have a subject and be stored to a date. Other additional information is optional.You may enter the information in any order by scrolling through the event details.After you have entered the information you want, you can press B under Save to store the event to Calendar.If you decide you don’t want to store the event:Press A under Exit.To create a Calendar event:1While viewing Calendar, press  A under New. 2To assign a title to the event:Select Title.Enter the name. See “Entering Text” on page 33. -or-Press  A under Lookup to choose from common event names. -or-Enter a phone number or Instant Voice ID.When you are finished, press O.
 43 Calendar3The start time automatically assigned to an event is the beginning of the day. If you want to change the start time or assign no start time:Select Start.Enter the start time you want. When you are finished, press O.4If you want to assign a duration to the event:Select Duration.Select the duration you want. -or-Select Custom to enter a duration.5The date automatically assigned to an event is the date that was highlighted or selected when you began creating the event. To change the date of the event:Select Date.Enter the date you want.6If you want to make the event a recurring event:Select Repeat.Select the repeat cycle you want.Press B under Save.7If you want to create reminder for this event.Select Reminder.Select the reminder time you want. -or-Select Custom to enter a reminder time.Note: If an event has no start time, you can not create a reminder for it.8If you have entered all the information you want for this event, press B under Save.If you want to assign a ring tone, or a profile to the event, see “Ring Tones” on page 50.Editing EventsTo change the details of an event:1Select the day the event occurs.2Select the event.3Press A under Edit.4Follow the applicable instructions in “Storing Events” on page 42 to edit the various fields.To copy an event to another date:1Select the day the event occurs.2Select the event.3Press m.4Select Copy.5Press A under Yes to confirm.6Enter the date you want.
44Personal Information and Phone Management7Press O.8If you want to change more information, follow the applicable instructions in “Storing Events” on page 42 to edit the various fields.Deleting Events1Select the day the event occurs.2Select the event.3Press m.4Select Delete.5If the event is not a recurring event, press O or press B under Yes to confirm.If the event is a recurring event:Select This Event Only to delete only the event selected in step 2.Select All Occurrences to delete all occurrences of the event.Receiving Reminders AlertsIf you created a reminder for a Calendar event, when the reminder time occurs, your phone notifies you with text on the display and a reminder tone.To view more details about the event:Open the flip. -or-Press A under View.To dismiss the reminder:If the flip is closed, press. -or-If the flip is open, press O, press  A under Dismiss, or close the flip.Tip: You can set your phone to power on when you receive a reminder. See “Customizing Calendar Setup” on page 44.For Events with Numbers to CallIf you stored a phone number, or Instant Voice ID in the Subject or Location field of a Calendar event, you can call or send a call alert to that number from the reminder for that event.Customizing Calendar SetupTo access Calendar set up options:1From the idle, select Calendar.2Press m.3Select Setup.You can view or change these options:•Start of Day — sets the beginning of your day. This is the earliest time of day displayed in week view, if you have a 12-hour day view.• Delete After — sets a period of time after which the event is deleted.
 45 TasksTasksTasks allows the user to schedule, prioritize, and organize a list of “To Do’s”.To create a task:1From the idle screen, select Tasks.2Select [New Task].3Press O.4Enter the appropriate information for your new task.To view the task later:1From the idle screen, select Tasks.2Select the desired task and press O.To delete the task:1From the idle screen, select Tasks.2Press and hold A under Delete.To edit the task:1From the idle screen, select Tasks.2Select the task you want to edit.3A under Edit.4Press O.To delete a task:1From the idle screen, select Task.2Select the desired task.3Press m and select Delete.Task RemindersSee “Assigning Ring Tones” for setting up Task Reminders.Synchronizing InformationWith Microsoft ActiveSync software you can sync your phone’s information to your personal computer. Your phone can synchronize with Microsoft Outlook and uses a tethered USB connection. The following items can be synchronized from your phone to your computer:•Calendar•Tas k s•ContactsShortcutsShortcuts lets you access most menu options by pressing a number on your keypad or saying the voice name of the shortcut. Your phone has a preset numbered list of shortcuts.1Shortcuts2My Info
46Personal Information and Phone Management3Styles4Call Alert (for dispatch calls)5Phone Setup6In Call Setup7Contacts New Entry8Calendar New Entry9Tasks New Entry10Security11 VPNUsing a ShortcutIf you know the shortcut number:1From the idle screen, press B under Shortcuts.2On your keypad, press the number assigned to the shortcut.If you do not know the shortcut number:1From the idle screen, press B under Shortcuts.2Scroll to the shortcut you want to use. 3Press O.Service Dial NumbersThe Service Dial application is a GSM feature that programs phone numbers of local services into the SIM card for your phone. Even though these service numbers are provided by the GSM cellularservice provider, you can place calls to these services from WLAN environment as well.To select the Service Numbers from the idle screen:Scroll to the desired service number and press A under CALL.Timers and MetersTimers and Meters measure the duration of your phone calls, Instant Voice, and circuit data use, as well as the number of Kilobytes sent and received by your phone:• WLAN Call Timers — displays 5 options: Last Call, Dialed, Received, All Calls, and Lifetime.• Instant Voice Call Timers— displays 3 options: Last Call, All Calls, and Lifetime.• GSM Call Timer—displays 5 options: Last Call, Dialed, Received, All Calls, and Lifetime.•GSM Data Meters— displays 4 options: GPRS Activity, Sent, Received, and Total.
 47To view or reset a timer:1From the idle, select Settings.2Select to Call Timers and Meters3Select the feature you want to view or reset.4To view a feature without resetting: Press O when you are finished viewing. -or-To reset a feature: Press A under Reset. Press O or press A under Yes to confirm.Note: The values displayed by Call Timers should not be used for billing. Call timers are estimates only.
48Data Access and Data ToolsData Access and Data ToolsInternet BrowsingThe browser feature lets you access Web pages and Web-based applications on your phone. Contact your service provider to set up access if necessary.Note: The type of network connection your phone uses depends on your service provider’s network. Your network connection charges may vary depending on the type of connection used.Starting a Browser SessionTo access the Web:1From the idle screen select Web.2Scroll to a bookmark, service or application.3Press O.If you are unable to establish a network connection with the browser, contact your service provider.Interacting With Web Pages1Use the Navigation Dial to scroll through text and highlight selectable items.2Press O to select the highlighted item.3Use the Press O and use the keypad keys to enter information.4Press B under Back to go back to the previous page.5Press m to open the Browser Menu.Intranet BrowsingNEED INPUTNET ApplicationsThis feature allows you to run applications that are installed on your phone.These applications are downloaded from the browser to the “Applications” folder.To access the NET Applications:1From the idle screen select Apps.2Select Net Apps > Applications.3Select the desired application from the list.4Press A under Run.Installed applications are preceded by the (?) icon.
 49 SpeedsAn application that has been downloaded but not yet installed is highlighted.To install a downloaded application:1From the idle screen select Apps.2Select Net Apps > Applications.3Select the desired (uninstalled) application from the list.4Press A under Install or press O.5Press A under Exit to return to the idle screen.To delete an installed application:1From the idle screen select Apps.2Select Net Apps > Applications.3Select the desired (installed) application from the list.4Press m.5Select Remove.6Press A under Yes.Speeds NEED INPUTGPRSWLANSIM Application ToolkitThe SIM Application Toolkit (GSM only) allows service providers to deliver customized applications through the phone to the customer. It provides a suite of tools through which the SIM application can control various aspects of the phone such as menus, display information, phone calls, text messages, etc.Selecting SIM Applications from the Main MenuTo access the SIM Application Toolkit:1From the idle screen select Other.2Select SIM App Toolkit.
 51 SoundsPhone SettingsSoundsThe Volume menu sets the volume of sounds your phone makes:• Earpiece Volume — sets earpiece volume.• Speaker Volume — sets speaker volume.•Style — sets the ringer style.• Ringer Details — sets the ringer details (see Ring To n e s ) .VolumeEarpiece and Speaker1From the idle screen, select Settings > Sounds.2Scroll to Earpiece to set the earpiece volume. -or-Scroll to Speaker to set the speaker volume.To set the volume:1Scroll left or right. -or-2Press the volume controls.RingerPress the volume controls. HeadsetIf you use a headset or similar device with your phone, you can set your phone to send incoming sound to the headset, or the speaker:1From the idle screen, select Settings > Headset Settings.2Select Auto Answer (On, Off).3Select Ringer Option (Headset and Speaker, Speaker Only, Headset Only). Ring TonesSetting RingTo set the ring tone your phone makes when you receive phone calls, message notifications, or call alerts:1From the idle screen, select Settings > Sounds.2Scroll to Style and then using the right/left segments on the navigation dial select Ring.3Scroll to Ring Details and press O. You can set the Ring, Key and Net volume level from 0-7.Detail settings allow you to specify the ring tone or vibrate pattern. 4A different ring detail can be set for each of the following:
52Phone Settings•GSM Line 1 — (Silent, Vibe, Ringer 1-12)•GSM Line 2 — (Silent, Vibe, Ringer 1-12)• WLAN Line — (Silent, Vibe, Ringer 1-12)• Email Messages — (Silent, Vibe, Ringer 1-12)• Text Messages — (Silent, Vibe, Ringer 1-12)• Voice Mail — (Silent, Vibe, Ringer 1-12)• Reminder Alert — (Silent, Vibe, Ringer 1-12)• GSM Roam Calls — (Silent, Vibe, Ringer 1-12)• Notification Beep — (On/Off, Vibrate)• Ringer ID — (On/Off)• Instant Voice Alert — (Silent, Vibe, Ringer 1-12)• Instant Voice Calls — (Ring, Vibrate, Silent)Note: Scrolling to one of the above selections and pressing O brings up the list of ring detail choices.bTip:  Highlighting a ring tone lets you hear it.r5When you are finished, press B under Back.Setting Your Phone to VibrateYou can set your phone to vibrate instead of making a sound when you receive all phone calls, Instant Voice calls, messages notifications, and call alerts.1From the idle screen, select Settings > Sounds.2Scroll to Style and select Vibrate.Vibrate sets your phone to vibrate instead of making a sound.3When you are finished, press B under Back.Setting Your Phone to Vibrate and RingYou can set your phone to vibrate instead of making a sound when you receive all phone calls, Instant Voice calls, messages notifications, and call alerts.1From the idle screen, select Settings > Sounds.2Scroll to Style and select VibeRing. VibeRing vibrates and rings; Silent sets your phone to neither vibrate nor make a sound. If Silent is selected then Ring Details are not available3When you are finished, press B under Back.Assigning Ring Tones to Contact EntriesYou can set the ring tone your phone makes when you receive phone calls or call alerts from someone you have stored in Contacts.
 53 Phone StatusPhone Status1From the idle screen, select Settings > Phone Status2Select the following. •My Tel. Numbers•Active Line•Battery Meter•Other InformationSecurity1From the idle screen, select Settings > Security.2You can select the following:•Phone Lock (Select Lock Now, Automatic Lock)•GSM Call Barring (Select Outgoing Calls, Incoming Calls, or Cancel All)•SIM PIN (Select On, or Off) “Recommend On”•New PasswordsInitial Setup• Auto Redial — sets your phone to automatically redial calls that were not completed on the first attempt.• Language — sets the language that your phone displays.•DTMF — sets the DTMF tone duration.Display/Info FeaturesThe Display/Info menu controls how the keypad and display appear:From the idle screen, select Settings > Initial Setup.• Time & Date — controls whether the time and date appear on the idle screen; sets time and date format; sets year.• 1 Touch Dial — controls where the 1 touch dial numbers come from, Phone or SIM.•Display — sets your phone display attributes.• Display Timeout. — set the display timeout duration (off, 1, 2, 5, 10 minutes).• Backlight — a backlight lights the display and keypad when you make or receive a call, open or close the flip, or press keys or buttons. Contrast Int.— sets the contrast for the internal display (level 0-6).• Contrast Ext. — sets the contrast for the external display (level 0-6).•TTY Setup — sets TTY (off, TTY, VCO, HCO).•Baud Rate — sets the baud rate (19200, 38400, 57600, 115200).
54Phone Settings• Alert Timeout — sets the alert timeout (no alert, 20 seconds., 1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, continuous).• Master Reset — Reset all options back to their original factory settings, except for the unlock code, security code, and lifetime timer.• Master Clear — Master clear erases all user-downloaded content and user-entered information stored in your phone’s memory, including Contacts and Calendar entries. After you erase the information, you cannot recover it. Master clear does not delete any information stored on the SIM card.Call Settings• Call Forward — sets call forwarding on or off.• Incall Setup — sets answer options (Multi-Key, Open to Answer, Auto Answer).Call ForwardingCall forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call.Call forwarding is network dependent. There are separate call forwarding settings for WLAN and GSM.CAUTION: Changing the call forwarding settings overrides the macromobility and may disrupt the seamless operation of your phone.Forwarding All CallsWhen you set your phone to forward all calls, an icon appears (one for WLAN and a different one for GSM) in the top row of the display. To forward all calls:1From the idle screen, select Settings > Call Settings> Call Forward.2Press A under Status to retrieve the current status from the GSM network and update all values.In WLAN environment the status option is not available because the WLAN call forwarding status is automatically updated by the system.3Select All Calls.If you specified a forwarding number for all calls before, this number displays.To forward calls to this number, press O.To delete this number, then press and hold A under Delete.4To enter the number you want to forward calls to:Enter the number using your keypad. -or-
 55 Call SettingsPress A under Lookup. Select Contacts, or Call Log. Select the number you want the calls forwarded to.5Press O.All your calls are now forwarded to the number you specified.Turning Off Call ForwardingIf you don’t want all your calls forwarded, turn the feature off:1From the idle screen, select Settings > Call Settings > Call Forward.2Select Off.Forwarding Missed CallsYou can specify a forwarding number for each type of missed call:• If Busy, Forward To — Your phone is on a call or transferring data.• If No Answer, Fwd To — You do not answer on the first 4 rings.• If Unreachable, Fwd To — Your phone is out of coverage or powered off.Note: If you want a type of missed call sent to voice mail, the call forwarding number for that type of missed call must be your voice mail access number.To forward missed calls:1From the idle screen, select Settings > Call Settings > Call Forward > Detailed.2Select If Busy to specify a forwarding number for calls received when your phone is busy.3If you specified a forwarding number for this type of call before, this number displays.To forward calls to this number, press B under Exit and go to step 6. -or-To delete this number, press O, then press and hold A under Delete.4To enter the number you want to forward this type of call to:Enter the number using your keypad. -or-Press A under Lookup. Select Contacts, or Call Log. Select the number you want to enter.5Press O.6Repeat step 2 through step 5 for If No Answer and If Unreachable.7When you are finished, press A under Back.
56Phone SettingsViewing Call Forwarding Settings1From the idle screen, select Settings > Call Settings > Call Forward > Detailed. 2This shows you the forwarding numbers you had previously setup.• Busy, Forward To — Your phone is on a call or transferring data.• If No Answer, Fwd To — You do not answer on the first 4 rings.• If Unreachable, Fwd To — Your phone is out of coverage or powered off.In-Call SetupAnswer Options1From the idle screen, select Settings > Call Settings > In-Call Setup > Answer Options.2Scroll to Multi-Key and select “On” or “Off” (press any key to answer a call).3Scroll to Open to Answer and select “On” or “Off” (opening the flip answers the call).4Scroll to Auto Answer and select “On” or “Off” (call is automatically answered when the phone rings).Using a Remote Instant Voice ButtonIf you are using a headset or other accessory with a remote Instant Voice button, you can use the remote Instant Voice button for Instant Voice calls.For Instant Voice calls, use the remote Instant Voice button as you would the Instant Voice button on your phone.Network SettingsNetwork Settings allows you to change the settings for the GSM and WLAN network features of your phone. Accessing NetworkTo access the Network Settings:From the idle screen select Settings > Network Settings.WLAN/GSM Mode SettingUsed to select the network in which you want your phone operate.•WLAN Preferred - If your phone detects both WLAN and GSM cellular networks, it selects WLAN.•GSM Only - Your phone operates only on the GSM network.
 57 Network SettingsTip: If you know you are not going to be in a WLAN environment, you may want to set this setting to “GSM Only”. This eliminates the WLAN network search, extending battery life.GSM SettingsThis allows you to set up your GSM cellular network parameters.WLAN SettingsThis allows you to set up your WLAN network parameters.Setting Service ToneIf this feature is set to “On” a tone is emitted when the GSM network status changes, if it is set to “Off” no tone is heard.Setting Call Drop ToneIf this feature is set to “On” a tone is emitted if a call is dropped, if it is set to “Off” no tone is heard.
58Accessory SupportAccessory SupportTo order additional accessories, log on to our Web site at www.motorola.com/store/? or contact your Motorola Authorized Retailer.For More InformationIf you have questions about your CN620 phone, contact your sales representative or your service provider.
 59 PasswordsPhone SecurityPasswordsPasswords and codes associated with your phone are as follows:•Unlock Code•Security Code•SIM PIN•SIM PIN2•Barring PasswordBarring PasswordThe Barring password allows you to bar incoming and/or outgoing GSM calls.To change this setting:1From the idle screen select Settings > Security > GSM Call Barring.2Select Outgoing and/or Incoming.3Select “On” or “Off”.To change this code:1From the idle screen select Settings > Security > New Passwords.2Select Change Barring Password.3Enter the Old Barring Password.4Enter the New Barring Password. 5Enter the new barring code again to confirm. Virtual Private Network (VPN)Your Motorola CN620 comes pre-loaded with movianVPN™ Certicom. movianVPN™ secures your wireless connections and extends your enterprise security policy to your Motorola CN620 phone. Based on the IPSec standard, movianVPN™ offers connectivity with leading VPN gateways, providing a cost-effective solution that integrates quickly with your existing VPN infrastructure. A FIPS 140-2 certified version is available. You can use movianVPN™ free for 30 days.For more information about purchasing a license to continue using movianVPN™ on your Motorola CN620 phone, visit the Certicom website at www.certicom.com.VPN establishes a secure tunnel through a public GPRS. This is accomplished by effectively attaching the device to the Enterprise network by encrypting data packets sent over the air.To access VPN:From the idle screen select Apps > VPN.
60Phone SecurityLogin Sequence1At the VPN Client screen, enter your user name and passcode. Your passcode characters display as asterisks (*****).2Press B under Connect.Before launching data applications such as the browser or email, you need to connect VPN to the corporate network. Once connected, VPN runs in the background and displays the VPN icon in the status bar.Logoff SequenceTo logoff from VPN, press A under Logoff.Creating a New VPN Policy1From the idle screen select Apps > VPN. 2Press m.3Scroll to Policies.4Press O.5Select New.6Press O.7Enter a name for the new policy (a default name such as “Policy #” is provided).8Adjust Network Settings, Crypto Suite, and Gateway Settings by choosing from the list.9Press O.10To save your settings, press B under Save.11 Press B under Done.Deleting a VPN Policy1From the idle screen select Apps > VPN. 2Press m.3Scroll to Policies.4Press O.5Select the policy to be deleted, then press m.6Select Delete from the menu, then press O.7To confirm the policy deletion, press A under Yes.8Press B under Back to return to the VPN login screen.SIM PINSIM PIN/SIM PIN2 CodeYour Personal Identification Number (PIN) code protects the information stored on your SIM card. When the SIM card is locked, you must enter your SIM card PIN code to unlock the SIM card each time you turn on the phone or insert the SIM card in the phone. Your SIM card PIN code is given to you by your service provide.
 61 SIM PINChanging Your SIM PINTo change this code:1From the idle screen select Settings > Security > New Passwords.2Select Change SIM PIN.3Enter the Old SIM PIN.4Enter the New SIM PIN. 5Enter the new SIM PIN again to confirm. Security CodeThe phone’s 6-digit security code is originally set to 000000. To change this code:1From the idle screen, select Settings > Security > New Passwords.2Select Change Security Code.3Enter the Old Security Code.4Enter the New Security Code. 5Enter the new security code again to confirm. Turning  PIN Requirement On and OffNote: The SIM card determines whether the PIN requirement can be turned on or off. If your SIM does not allow this, this option is removed from the securities settings option list.When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your phone.Note: If a SIM PIN is required, your phone will not function until the SIM PIN is entered, except for making emergency calls.When the PIN requirement is off, your phone can be used without entering a PIN.Important:  When the SIM PIN requirement is off, the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.1From the idle screen, select Settings > Security > SIM PIN.2Select On or Off.3Enter the current SIM PIN.4Press O.Unblocking the SIM Card PIN CodeIf you enter an incorrect SIM card PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked. You must enter a PIN unblocking key (PUK) code, which you can obtain from your service provider.
62Phone SecurityIf the unblocking attempt is tried unsuccessfully 10 times, the SIM card is permanently disabled and your phone displays SIM Disabled.SIM LockYour Personal Identification Number (PIN) code protects the information stored on your SIM card. When the SIM card is locked, you must enter your SIM card PIN code to unlock the SIM card each time you turn on the phone or insert the SIM card in the phone.Your SIM card PIN code is given to you by your service provide.1From the idle screen select Settings > Security > SIM PIN.2Select “On” or “Off”.Phone LockThe phone’s 4-digit unlock code is originally set to 1234. Note: It is recommended that you change the phone lock and SIM codes from the default values. This is critical to protect your personal and corporate data.To change this code:1From the idle screen select Settings > Security > New Passwords.2Select Change Unlock Code.3Enter the Old Unlock Code.4Enter the New Unlock Code. 5Enter the new unlock code again to confirm. You can set phone Lock Now or to Automatic Lock.To change this setting:1From the idle screen select Settings > Security > Phone Lock.2Select Lock Now or Automatic Lock.Note: It is recommended that you set you phone to automatic lock so that your phone powers up in the locked mode.AuthenticationNEED INPUTEncryptionNEED INPUT
 63Understanding Status MessagesYou may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.Note: When your phone cover is closed, the one-line display screen shows a shortened version of the status messages displayed in the full-sized screen. To see complete status messages, open the phone cover. Status Messages (one-line display)Status Messages (full-sized display)Message DescriptionNumber Not in ServiceNumber Not in ServiceThe number that you entered is not valid.Not Avail. User Not AvailableThe phone that you called is either busy, out of coverage, or turned off. Please try again later.Not Avail. User Not AuthorizedThe person that you called has not purchased this service.Failed Please Try LaterThis service is temporarily not available. Please try again later.Restricted Service RestrictedThis service was restricted by your service provider, or this service was not purchased. Not Avail. Service Not AvailableYou are either out of coverage or having problems with provisioning.System BusySystem Busy The system is experiencing heavy traffic. Please try again later.Failed Service ConflictThis service cannot be enabled because an incompatible service has already been turned on.Try Again Please Try AgainAn error occurred. Please try again.Status Messages (one-line display)Status Messages (full-sized display)Message Description
64Understanding Status MessagesWrong PIN You have entered an incorrect PIN number. Please Enter Special CodeYou have inserted a SIM card that will not work with a your service provider phone. Contact Customer Care if you believe this is a valid SIM card.Self Check Self Check Error + Number CodeA fault was detected with your phone. If this error recurs, note the error code and contact Customer Care.Self Check Self Check Fail + Number CodeAn operational fault was detected with your phone. Note the numeric code, turn your phone off, and contact Customer Care. Status Messages (one-line display)Status Messages (full-sized display)Message DescriptionPIN Blocked PIN Blocked Call Your ProviderThe incorrect PIN was entered 3 consecutive times. You will be unable to place or receive calls on your phone. Contact Customer Care to have them obtain the PIN Unblocking Key (PUK) code.Insert SIM Insert SIM Your SIM card is not being detected. Please check to ensure that you have inserted the SIM card correctly into your phone.Enter PIN Enter SIM PIN Please enter your 4- to 8- digit SIM PIN code.Unit Lock Enter Unlock CodeAuto Phone Lock is activated. Enter your unlock code.Low Memory New Browser Message Memory Full!Warns of low memory for Net Alerts.Scanning for SatellitesSearching for GPS satellites.Status Messages (one-line display)Status Messages (full-sized display)Message Description
 65 RF Operational CharacteristicsSafety and General InformationIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE PORTABLE RADIO.RF Operational CharacteristicsYour radio product contains a radio frequency transmitter to convey the information you wish to send as well as occasional automatic signals used to sustain connection to the wireless network, and a receiver which enables you to receive communication and connection information from the network.This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operationPortable Radio Product Operation and EME ExposureYour Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME):•United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J.•American National Standards Institute (ANSI) / Institute of Electrical and Electronics Engineers (IEEE). C95. 1-1992.•Institute of Electrical and Electronics Engineers (IEEE). C95. 1-1999 Edition.•International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998.•Ministry of Health (Canada), Safety code 6.Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999.•Australian Communications AuthorityRadiocommunications (Electromagnetic Radiation - Human Exposure) Standard 2003.
66Safety and General Information•ANATEL, Brasil Regulatory Authority, Resolution 256 (April 11, 2001) “additional requirements for SMR, cellular and PCS product certification.To assure optimal radio product performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures:Phone OperationWhen placing or receiving a phone call, hold your radio product as you would a wireline telephone. Speak directly into the microphone.Two-way radio operationWhen using your radio product as a traditional two-way radio, hold the radio product in a vertical position with the microphone one to two inches (2.5 to 5 cm) away from the lips.Body-worn operationTo maintain compliance with FCC RF exposure guidelines, if you wear a radio product on your body when transmitting, always place the radio product in a Motorola approved clip, holder, holster, case or body harness for this product. Use of non-Motorola-approved accessories may exceed FCC RF exposure guidelines. If you do not use a Motorola approved body-worn accessory and are not using the radio product in the intended use positions along side the head in the phone mode or in front of the face in the two-way radio mode, then ensure the antenna and the radio product are kept the following minimum distances from the body when transmitting• Phone or Two-way radio mode: one inch (2.5 cm)• Data operation using any data feature with or without an accessory cable: one inch (2.5 cm)Antenna CareUse only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the radio product and may violate FCC regulations. DO NOT hold the antenna when the radio product is “IN USE”. Holding the antenna affects call quality and may cause the radio product to operate at a higher power level than needed.Approved AccessoriesFor a list of approved Motorola accessories call 1-800-453-0920.
 67 Portable Radio Product Operation and EME ExposureALL MODELS WITH FCC ID AZ489FT5829 MEET THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions reviewed by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.Before a phone model is available for sale to the public, it must be tested and certified to the FCC that is does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 1.49 W/kg and when tested on the body, as described in this user guide, is 1.37 W/kg during packet data transmission. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.)2 While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID AZ489FT5829.Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.wow-com.com.1 In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.2  The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
68Safety and General InformationElectromagnetic Interference/CompatibilityNote: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility.FacilitiesTo avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.AircraftWhen instructed to do so, turn off your radio product when on board an aircraft. Any use of a radio product must be in accordance with applicable regulations per airline crew instructions.Medical DevicesPacemakersThe Advanced Medical Technology Association (AdvaMed) recommends that a minimum separation of 6 inches (15 cm) be maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration.Persons with pacemakers should:•ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio product is turned ON. •Not carry the radio product in a breast pocket. •Use the ear opposite the pacemaker to minimize the potential for interference. •Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place. Hearing AidsSome digital wireless radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.
 69 Operational WarningsOther Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.Use While DrivingCheck the laws and regulations on the use of radio products in the area where you drive. Always obey them.When using the radio product while driving, please:•Give full attention to driving and to the road.•Use hands-free operation, if available.•Pull off the road and park before making or answering a call if driving conditions so require.Operational WarningsFor Vehicles with an Air BagDo not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle. Potentially Explosive AtmospheresTurn off your radio product prior to entering any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any !!
70Safety and General Informationother area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.Blasting Caps and AreasTo avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.Operational CautionsBatteriesAll batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. To reduce the risk of injury, batteries should not be exposed to fire, disassembled, or crushedCleaning and Drying ConsiderationsThis product is not water proof, and exposing the unit to liquids may result in permanent damage to the unit.If your radio product interior gets wet, then do not try to accelerate drying with the use of an oven or a dryer as this will damage the radio product and void the warranty. Instead, do the following:1Immediately power off the radio product.2Remove Battery and SIM card (if so equipped) from radio product.3Shake excess liquid from radio product.4Place the radio product and battery in an area that is at room temperature and has good air flow.5Let the radio product, battery, and SIM card dry for 72 hours before reconnecting the battery and/or powering on the radio product.If the radio product does not work after following the steps listed above, contact your dealer for servicing information.!
 71 Accessory Safety InformationClean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product.Accessory Safety InformationImportant:  Save these accessory safety instructions.•Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.•Do not expose any battery charger to water, rain, or snow as they are designed for indoor or in-vehicle use only.•To reduce the risk of damage to the cord or plug, pull by the plug rather than the cord when you disconnect the battery charger from the power source outlet. •Do not operate any battery charger with a damaged cord or plug — replace them immediately.•Battery chargers may become warm during operation, but not hot. If it becomes hot to the touch, unplug it from the power outlet immediately and discontinue its use. •Use of a non-recommended attachment to a battery charger may result in a risk of fire, electric shock, or injury to persons.•Make sure the battery charger power cord is located so that it will not be stepped on, tripped over, or subjected to damage or stress.•An extension cord should not be used with any battery charger unless absolutely necessary. Use of an improper extension cord could result in a risk of fire and electric shock. If an extension cord must be used, make sure that:•The pins on the plug of the extension cord are the same number, size, and shape as those on the plug of the charger.•The extension cord is properly wired and in good electrical condition. Warning: To reduce the risk of injury, charge only the rechargeable batteries described in “Battery” on page 3 through page 5. Other types of batteries may burst, causing personal injury and damage.!!
72Safety and General Information•The cord size is 18AWG for lengths up to 100 feet and 16AWG for lengths up to 150 feet.•Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualified service technician.•Do not disassemble a battery charger; take it to a qualified service technician when service or repair is required. Incorrect reassembly may result in a risk of electric shock or fire.•Maximum ambient temperature around the power supply or transformer of any battery charger should not exceed 40°C (104°F).•The output power from the power supply or transformer must not exceed the rating given on the Desktop Dual-Pocket Charger.•The disconnection from the line voltage is made by unplugging the power supply from the AC receptacle.•To reduce risk of electric shock, unplug any battery charger from the outlet before attempting any maintenance or cleaning.For optimum charging performance, turn off the radio product while charging it in any battery charger.
Accessory Safety InformationThe U.S. Foodand DrugAdministration'sCenter for Devices andRadiological HealthConsumer Update onMobile PhonesFDA has been receiving inquiries about the safety ofmobile phones, including cellular phones and PCSphones. The following summarizes what is known —and what remains unknown — about whether theseproducts can pose a hazard to health, and what canbe done to minimize any potential risk. Thisinformation may be used to respond to questions.Why the concern?Mobile phones emit low levels of radiofrequencyenergy (i.e., radiofrequency radiation) in themicrowave range while being used. They also emitvery low levels of radiofrequency energy (RF),considered non-significant, when in the stand-bymode. It is well known that high levels of RF canproduce biological damage through heating effects(thisishowyourmicrowaveovenisabletocookfood). However, it is not known whether, to whatextent, or through what mechanism, lower levels ofRF might cause adverse health effects as well.Although some research has been done to addressthese questions, no clear picture of the biologicaleffects of this type of radiation has emerged to date.Thus, the available science does not allow us toconclude that mobile phones are absolutely safe, orthat they are unsafe. However, the available scientificevidence does not demonstrate any adverse healtheffects associated with the use of mobile phones.What kinds of phones are in question?Questions have been raised about hand-held mobilephones, the kind that have a built-in antenna that ispositioned close to the user's head during normaltelephone conversation. These types of mobilephones are of concern because of the short distancebetween the phone's antenna — the primary sourceof the RF — and the person's head. The exposure toRF from mobile phones in which the antenna islocated at greater distances from the user (on theoutside of a car, for example) is drastically lower thanthat from hand-held phones, because a person's RFexposure decreases rapidly with distance from thesource. The safety of so-called "cordless phones,"
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Updatewhich have a base unit connected to the telephonewiring in a house and which operate at far lowerpower levels and frequencies, has not beenquestioned.How much evidence is there thathand-held mobile phones might beharmful?Briefly, there is not enough evidence to know forsure, either way; however, research efforts areon-going. The existing scientific evidence isconflicting and many of the studies that have beendone to date have suffered from flaws in theirresearch methods. Animal experiments investigatingthe effects of RF exposures characteristic of mobilephones have yielded conflicting results. A few animalstudies, however, have suggested that low levels ofRF could accelerate the development of cancer inlaboratory animals. In one study, mice geneticallyaltered to be predisposed to developing one type ofcancer developed more than twice as many suchcancers when they were exposed to RF energycompared to controls. There is much uncertaintyamong scientists about whether results obtained fromanimal studies apply to the use of mobile phones.First, it is uncertain how to apply the results obtainedin rats and mice to humans. Second, many of thestudies that showed increased tumor developmentused animals that had already been treated withcancer-causing chemicals, and other studiesexposed the animals to the RF virtually continuously— up to 22 hours per day.For the past five years in the United States, themobile phone industry has supported research intothe safety of mobile phones. This research hasresulted in two findings in particular that meritadditional study:1In a hospital-based, case-control study,researchers looked for an association betweenmobilephoneuseandeitherglioma(atypeofbrain cancer) or acoustic neuroma (a benign tumorof the nerve sheath). No statistically significantassociation was found between mobile phone useand acoustic neuroma. There was also noassociation between mobile phone use andgliomas when all types of types of gliomas wereconsidered together. It should be noted that theaverage length of mobile phone exposure in thisstudy was less than three years.2When 20 types of glioma were consideredseparately, however, an association was foundbetween mobile phone use and one rare type ofglioma, neuroepithelliomatous tumors. It ispossible with multiple comparisons of the samesample that this association occurred by chance.Moreover, the risk did not increase with how oftenthe mobile phone was used, or the length of the
Accessory Safety Informationcalls. In fact, the risk actually decreased withcumulative hours of mobile phone use. Mostcancer causing agents increase risk with increasedexposure. An ongoing study of brain cancers bythe National Cancer Institute is expected to bearon the accuracy and repeatability of theseresults.(1)3Researchers conducted a large battery oflaboratory tests to assess the effects of exposureto mobile phone RF on genetic material. Theseincluded tests for several kinds of abnormalities,including mutations, chromosomal aberrations,DNA strand breaks, and structural changes in thegenetic material of blood cells called lymphocytes.None of the tests showed any effect of the RFexcept for the micronucleus assay, which detectsstructural effects on the genetic material. The cellsin this assay showed changes after exposure tosimulated cell phone radiation, but only after 24hours of exposure. It is possible that exposing thetest cells to radiation for this long resulted inheating. Since this assay is known to be sensitiveto heating, heat alone could have caused theabnormalities to occur. The data already in theliterature on the response of the micronucleusassay to RF are conflicting. Thus, follow-upresearch is necessary.(2)FDA is currently working with government,industry, and academic groups to ensure theproper follow-up to these industry-funded researchfindings. Collaboration with the CellularTelecommunications Industry Association (CTIA)in particular is expected to lead to FDA providingresearch recommendations and scientific oversightof new CTIA-funded research based on suchrecommendations.Two other studies of interest have been reportedrecently in the literature:1Twogroupsof18peoplewereexposedtosimulated mobile phone signals under laboratoryconditions while they performed cognitive functiontests. There were no changes in the subjects'ability to recall words, numbers, or pictures, or intheir spatial memory, but they were able to makechoices more quickly in one visual test when theywere exposed to simulated mobile phone signals.This was the only change noted among more than20 variables compared.(3)2In a study of 209 brain tumor cases and 425matched controls, there was no increased risk ofbrain tumors associated with mobile phone use.When tumors did exist in certain locations,however, they were more likely to be on the side oftheheadwherethemobilephonewasused.Because this occurred in only a small number ofcases, the increased likelihood was too small to bestatistically significant.(4)
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer UpdateIn summary, we do not have enough information atthis point to assure the public that there are, or arenot, any low incident health problems associated withuse of mobile phones. FDA continues to work with allparties, including other federalagencies and industry,to assure that research is undertaken to provide thenecessary answers to the outstanding questionsabout the safety of mobile phones.What is known about cases of humancancer that have been reported in usersof hand-held mobile phones?Some people who have used mobile phones havebeen diagnosed with brain cancer. But it is importantto understand that this type of cancer also occursamong people who have not used mobile phones. Infact, brain cancer occurs in the U.S. population at arate of about 6 new cases per 100,000 people eachyear. At that rate, assuming 80 million users of mobilephones (a number increasing at a rate of about 1million per month), about 4800 cases of brain cancerwould be expected each year among those 80 millionpeople, whether or not they used their phones. Thusit is not possible to tell whether any individual'scancer arose because of the phone, or whether itwould have happened anyway. A key question iswhether the risk of getting a particular form of canceris greater among people who use mobile phonesthan among the rest of the population. One way toanswer that question is to compare the usage ofmobile phones among people with brain cancer withthe use of mobile phones among appropriatelymatched people without brain cancer. This is called acase-control study. The current case-control study ofbrain cancers by the National Cancer Institute, aswell as the follow-up research to be sponsored byindustry, will begin to generate this type ofinformation.What is FDA's role concerning thesafety of mobile phones?Under the law, FDA does not review the safety ofradiation-emitting consumer products such as mobilephones before marketing, as it does with new drugsor medical devices. However, the agency hasauthority to take action if mobile phones are shown toemit radiation at a level that is hazardous to the user.In such a case, FDA could require the manufacturersof mobile phones to notify users of the health hazardand to repair, replace or recall the phones so that thehazard no longer exists.Although the existing scientific data do not justifyFDA regulatory actions at this time, FDA has urgedthe mobile phone industry to take a number of stepsto assure public safety. The agency hasrecommended that the industry:
Accessory Safety Information•support needed research into possible biologicaleffects of RF of the type emitted by mobile phones;•design mobile phones in a way that minimizes anyRF exposure to the user that is not necessary fordevice function; and•cooperate in providing mobile phone users with thebest possible information on what is known aboutpossible effects of mobile phone use on humanhealth.•At the same time, FDA belongs to an interagencyworking group of the federal agencies that haveresponsibility for different aspects of mobile phonesafety to ensure a coordinated effort at the federallevel. These agencies are:•National Institute for Occupational Safety andHealth•Environmental Protection Agency•Federal Communications Commission•Occupational Health and Safety Administration•National Telecommunications and InformationAdministrationThe National Institutes of Health also participates inthis group.In the absence of conclusiveinformation about any possible risk,what can concerned individuals do?If there is a risk from these products — and at thispoint we do not know that there is — it is probablyvery small. But if people are concerned aboutavoiding even potential risks, there are simple stepstheycantaketodoso.Forexample,timeisakeyfactor in how much exposure a person receives.Those persons who spend long periods of time ontheir hand-held mobile phones could consider holdinglengthy conversations on conventional phones andreserving the hand-held models for shorterconversations or for situations when other types ofphones are not available.People who must conduct extended conversations intheir cars every day could switch to a type of mobilephone that places more distance between theirbodies and the source of the RF, since the exposurelevel drops off dramatically with distance. Forexample, they could switch to:•a mobile phone in which the antenna is locatedoutside the vehicle,•a hand-held phone with a built-in antennaconnected to a different antenna mounted on theoutside of the car or built into a separate package,or
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update•a headset with a remote antenna to a mobilephone carried at the waist.Again, the scientific data do not demonstrate thatmobile phones are harmful. But if people areconcerned about the radiofrequency energy fromthese products, taking the simple precautionsoutlined above can reduce any possible risk.Where can I find additionalinformation?For additional information, see the followingwebsites:• Federal Communications Commission (FCC)RF Safety Program (select “Information on HumanExposure to RF Fields from Cellular and PCSRadio Transmitters”):http://www.fcc.gov/oet/rfsafety.• World Health Organization (WHO) InternationalCommission on Non-Ionizing Radiation Protection(select Qs & As): http://www.who.int/emf• United Kingdom, National RadiologicalProtection Board:http://www.nrpb.org.uk .• Cellular Telecommunications IndustryAssociation (CTIA): http://www.wow-com.com .• U.S. Food and Drug Administration (FDA)Center for Devices and Radiological Health:http://www.fda.gov/cdrh/consumer/ .References:1. Muscat et al. Epidemiological Study of CellularTelephone Use and Malignant Brain Tumors. In:State of the Science Symposium;1999 June 20;Long Beach, California.2. Tice et al. Tests of mobile phone signals for activityin genotoxicity and other laboratory assays. In:Annual Meeting of the Environmental MutagenSociety; March 29, 1999, Washington, D.C.; andpersonal communication, unpublished results.3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K,Butler,S,Lim,E,andVarey,A.Effectofa915-MHzsimulated mobile phone signal on cognitivefunction in man. Int. J. Radiat. Biol., April 8, 1999.4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, Aand Mild, KH. Use of cellular telephones and therisk for brain tumors: a case-control study. Int. J.Oncol., 15: 113-116, 1999.
 79Driving Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives you the powerful ability to communicate by voice — almost anywhere, anytime, wherever wireless phone service is available and safe conditions allow. But an important responsibility accompanies that benefits of wireless phones, one that every user must uphold.When driving a car, driving is your first responsibility. If you find it necessary to use your wireless phone while behind the wheel of a car, practice good common sense and remember the following tips:•Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.•When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original hands-free accessories available today.•Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.•Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous.•If you receive an incoming call at an inconvenient time do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility — driving safely.•Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few numbers, check the road and your mirrors, then continue.•Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations which have the potential to divert your attention away from the road.•Your phone can perform many other functions besides allowing you to make and receive calls. Do not let these features distract you from driving. Use them only when it is safe to do so.
80Driving Safety Tips•Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.•Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.•Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.
 81Limited WarrantyMotorola Communication ProductsNote: This Warranty applies within the fifty (50) United States and the District of Columbia.I. What This Warranty Covers and For How Long:MOTOROLA, INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below:Rechargeable Batteries will be replaced during the applicable warranty period if:a. the battery capacity falls below 80% of rated capacity, orb. the battery develops leakage.MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA.This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty. Wireless Local Area Network Subscribers Units One (1) YearProduct Accessories  One (1) YearBatteries One (1) Year
82Limited Warranty Motorola Communication ProductsBecause each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty.II. General Provisions:This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.III. STATE LAW RIGHTSSOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCEDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY.This warranty give specific legal rights, and there may be other rights which may very from state to state.IV. How to Get Warranty Service:You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA a 1-800-453-0920 for warranty service location information.
 83V. What This Warranty Does Not Cover:a. Defects or damage resulting from use of the Product in other than its normal and customary manner.b. Defects or damage from misuse, accident, water, or neglect.c. Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.d. Breakage or damage to antennas unless caused directly by defects in material workmanship.e. A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the audition to the Product of non-MOTOROLA supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA’S normal warranty inspection and testing of the Product to verify the warranty claim.f. Product which has had the serial number removed or made illegible.g. Rechargeable batteries if:1.Any of the seals on the battery enclosure of cells are broken or show evidence of tampering.2.The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified.h. Freight costs to the repair depot.i. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA’S published specifications or the FCC type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA.j. Scratches or other cosmetic damage to Product surfaces that does not effect the operation of the Product.k. Normal and customary wear and tear.VI. Patent and Software Provisions:MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and Motorola will pay those costs and damages finally awarded
84Limited Warranty Motorola Communication Productsagainst the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following:a. That MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim;b. That MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; andc. Should the Product or parts become, or in MOTOROLA’S opinion be likely to become, the subject of a claim of infringement of a patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA.MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or sued in connection with the Product or any parts thereof. Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.
 85Patent and Trademark InformationMOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc. All rights reserved. Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation.T9 is a trademark owned by Tegic Communications.T9® Text Input Patent and Trademark InformationThis product is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.All other product or service names are the property of their respective owners. All trademarks, service marks and trade names used in this Guide are protected by state, federal and/or international trademark laws. All rights reserved. Software Copyright NoticeThe Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
87IndexIndexAAccessories 57safety 71Alpha mode 28BBacklight 52Batterycare 5charging 4door 3inserting 3safety 70CCall alerts 22receiving 22responding 22sending 22Call forwarding 53all calls 53missed calls 54off 54Call Waiting 21Callsanswering with any key 20emergency 20ending 20entering number 15making 15on hold 23phone calls 15receiving 20redialing 16, 52remote PTT 55Speed Dial 17TTY, see TTY callsTurbo Dial 17voice name 17Contactscapacity 41International numbers 18voice name 39DDisplaybacklight 52EEmail 39receiving 34sending 34Emergency calls 20End key 2HHandset, see phoneHeadset 50IIconsRecent calls 35status 13text entry 28International numbersstoring 18LLanguage 52MMemoediting 45viewing 45
 88Memorymobile originated text messaging 31Menu key 2, 11Menus 11context-sensitive 2, 11main menu 12Message notifications 30setting options 30Messages 27see also mobile originated text messagingreading 30receiving 30text and numeric 31Mobile originated text messagingdeleting 31, 33drafts 33memory 31sent messages 33NNumeric mode 30PPatent information 85Pausesstoring 17Phone 1off 8on 8setting up 1PUK code 60RRadio frequency 65Recent callsicons 35Redialing 16, 52Ring tones 50off 51setting 50setting in Contacts 39, 51vibrate 51SSafety 65accessory 71battery 70driving 79electromagnetic interference 68medical devices 68radio frequency 65Service provider 57SIM card 5, 6, 7inserting 6removing 6SIM PIN 7default 7entering 7requirement 8, 60Speakerphone 23Speed Dial 17Status messages 62Symbols mode 30TT9 Text Input, see text entryText display area 11Text entry 27Alpha mode 28database 28, 29icons 28mode 28Numeric mode 30Symbols mode 30
89IndexWord mode 28Text messages 31Trademark information 85TTY calls 19making 19mode 19on 19Turbo Dial 17VVoice mail 27receiving 27sending calls to 20, 27Voice name 17, 38creating 39Volume, setting 50WWaitsstoring 17Warranty 81Word mode 28

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