Motorola Solutions 89FT5829 Dual-Band GSM Phone User Manual Rainier2UG

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Document ID	417459
Application ID	07Ylaa3qcOU0vyjV1yJKGQ==
Document Description	Users Manual
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Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	157.19kB (1964825 bits)
Date Submitted	2004-04-26 00:00:00
Date Available	2004-08-21 00:00:00
Creation Date	2004-04-09 04:02:13
Producing Software	Acrobat Distiller 6.0.1 (Windows)
Document Lastmod	2004-04-21 17:47:10
Document Title	Rainier2UG.book
Document Creator	FrameMaker 7.0
Document Author:	Sherri Evans

Motorola
CN620 Dual Network
WLAN/Cellular Phone
User’s Guide
Second Draft
04/08/04
@6864255H01@
6864255H01
IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the CN620 phone provided in this package.
For more information on SIM card compatibility, go to
www.motorola.com/xxxxxx.
Contents
Getting Started........................................... 1
What’s Included in the Box .............................. 1
Battery ............................................................. 3
Locating Your SIM Card .................................. 5
Powering Up/Powering Down .......................... 8
Main Menu ..................................................... 12
Status Icons ................................................... 13
Status Indicators/Notifications ....................... 14
Making and Receiving Calls ................... 15
Call Handover Feature................................... 15
Dialing............................................................ 15
Making TTY Calls .......................................... 19
Receiving Calls .............................................. 20
Caller ID......................................................... 20
Call Waiting.................................................... 21
Missed Phone Calls ....................................... 21
Instant Voice .................................................. 21
Ending Calls................................................... 22
Managing Calls........................................ 23
Multiple Call Appearances ............................. 23
Using Speakerphone ..................................... 23
Putting a Call on Hold .................................... 23
Muting a Call .................................................. 23
Transferring a Call ......................................... 24
Conferencing.................................................. 24
Message Center....................................... 27
Voice Mail ...................................................... 27
Entering Text.................................................. 27
Email .............................................................. 30
Managing Memory ......................................... 31
Short Messaging Service (SMS) .................... 31
Browser Messages ........................................ 33
Personal Information and Phone
Management ............................................ 35
Call Log .......................................................... 35
Contacts ......................................................... 37
Calendar ........................................................ 41
Tasks ............................................................. 45
Synchronizing Information ............................. 45
Shortcuts ........................................................ 45
Service Dial Numbers .................................... 46
Timers and Meters ......................................... 46
Data Access and Data Tools................... 48
Internet Browsing ........................................... 48
Intranet Browsing ........................................... 48
NET Applications ........................................... 48
Speeds........................................................... 49
SIM Application Toolkit .................................. 49
Phone Settings......................................... 50
Sounds........................................................... 50
Ring Tones .................................................... 50
Phone Status ................................................. 52
Security .......................................................... 52
Initial Setup .................................................... 52
Display/Info Features ..................................... 52
Call Settings................................................... 53
Network Settings............................................ 55
Accessory Support.................................. 57
For More Information ..................................... 57
ii
Phone Security ........................................ 58
Passwords ..................................................... 58
Virtual Private Network (VPN)........................ 58
SIM PIN.......................................................... 59
SIM Lock ........................................................ 61
Phone Lock .................................................... 61
Authentication ................................................ 61
Encryption ...................................................... 61
Understanding Status Messages........... 62
Safety and General Information............. 65
RF Operational Characteristics ...................... 65
Portable Radio Product Operation and EME
Exposure ........................................................ 65
Electromagnetic Interference/Compatibility ... 68
Medical Devices ............................................. 68
Operational Warnings .................................... 69
Operational Cautions ..................................... 70
Accessory Safety Information ........................ 71
Driving Safety Tips .................................. 79
Limited Warranty
Motorola Communication Products....... 81
Patent and Trademark Information ........ 85
iii
iv
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: CN620
Model Number: H77UB6JA5AA
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
vi
Getting Started
The CN620 phone has dual network functionality. It
uses Wireless Local Area Network (WLAN) as the
on-campus wireless data network at your
enterprise/company. It uses GSM cellular network
outside the range of your enterprise/company.
What’s Included in the Box
The following items are included; CN620 Phone,
Battery Door, Battery, Battery Charger (mid rate),
SIM Card, Holster, and User Guide.
To start using your CN620 phone:
• Make sure your SIM card is in place (see
“Locating Your SIM Card” on page 5).
• Charge the battery.
• Activate your service via the Enterprise.
Ear Piece
Internal
Display
Screen
Menu
Key
Left
Soft Key
OK Key
Right
Soft Key
Navigation
Dial
Power
End Key
Send
Key
Mute
Key
Light Sensor
Speaker
phone Key
Hold Key
Microphone
Getting Started
Navigation Dial — pressing the different
segments allows you to access the
features on your phone’s idle screen.
Mini
Stubby
Antenna
External
Display
Screen
Volume
Controls
menus.
Audio Jack
Speaker
(in back)
Accessory Connector
for charging the battery
A mB
OK key — selects highlighted item and can
close a editor; (located in the center of the
Navigation Dial).
m Menu key — accesses context-sensitive
Instant Voice
Button
(multi-functional),
Send call to Voice
Mail, Voice Dialing
M Ht
Power button/End key — Powers phone
On/Off and ends phone calls; returns to
idle screen.
Left Soft key — selects the option
appearing above it on the display.
Right Soft key — selects the option
appearing above it on the display.
Send key — places phone calls.
Mute key — mutes and unmutes phone
calls.
H Hold key — puts calls on hold.
Speaker key — puts call on speaker
phone.
Battery
Battery
Removing the Battery Door
1 Make sure the phone is powered off.
2 Slide the release button down until it releases the
battery door.
Inserting the Battery
1 Remove the battery door.
2 Insert the top of the battery (gold contacts down)
into the battery area. Press the bottom of the
battery to secure it.
Battery
Top
Insert Battery in
This Direction
3 Allow the battery door to pop up, slide it forward,
over the antenna and remove it from the back of
your phone.
Getting Started
3 Replace the battery door over the antenna and
press it gently until you hear a click.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of
the plug. Pull the plug straight out.
3 When charging the battery for the first time,
charge for 30 minutes longer than the time shown
in “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
Charging the Battery
Battery
Charger (Mid-Rate)
Your phone comes with a battery charger.
Slim
2.5 hours
1 Plug the charger into an electrical outlet.
2 Plug the other end of the charger into the
accessory connector.
High
3.5 hours
Performance
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to 40°C).
Removing the Battery
1 With your phone powered off, remove the battery
door.
Locating Your SIM Card
2 Remove the battery by pushing the battery toward
the antenna and lifting it out.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long
term storage is required, store at half capacity.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card holder
in the back of your phone, underneath the battery.
SIM card
Battery Use and Maintenance
• The Motorola Approved Lithium Ion chargers
provide optimum performance. Other chargers
may not fully charge the Lithium Ion battery or
may yield a reduced number of lifetime charge
cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
If your SIM card is not in the SIM card holder, it may
be in the box your phone came in, attached to a
piece of white plastic about the size of a credit card.
If this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card”.
Getting Started
If there is no SIM card in your phone or the box,
contact your service provider.
Inserting and Removing Your SIM Card
3 Carefully slide your SIM card to into your phone,
until it lines up with the marks above and below
the SIM card holder.
Important: Do not touch the gold-colored areas of
your SIM card.
Inserting Your SIM Card
SIM card
holder
1 With your phone powered off, remove the battery
door and battery. See “Removing the Battery” on
page 4.
2 Hold your SIM card as shown. Do not touch the
gold-colored area.
cut corner
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
When you change your SIM card the following
information is erased:
•
•
•
•
•
•
WLAN data profile
User names
Password
GSM Call forwarding settings
Net alerts
SMS messages
Locating Your SIM Card
• Contacts that have been copied from your phone
to the SIM
Note: Calendar events and Voice Tags are not
erased.
1 With your phone powered off, remove the battery
door and battery. See “Removing the Battery” on
page 4.
2 Slide your SIM card out of the SIM card holder.
Do not touch the gold-colored area.
SIM card
holder
SIM Card Security
Your SIM card protects your personal information.
Your Contacts information is stored to the phone
memory and can be manually copied to the SIM
card. Since some information is stored on your SIM
card, not in your phone. By removing your SIM card,
some of your personal information will be removed.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on if you have this
feature turned on.
Entering Your SIM PIN
You may be required to enter a SIM PIN when you
first use your phone.The SIM PIN is 4 to 8 digits
(check with your service provider).
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Note: It is recommended that you change your
SIM PIN to prevent fraudulent use of the
SIM card should you lose your phone (see
“Changing Your SIM PIN” on page 60).
Getting Started
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact your
service provider. See “Unblocking the
SIM Card PIN Code” on page 60.
1 When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for each
character entered.
2 Press O.
Note: The SIM determines whether the PIN
requirement can be turned on or off. If your
SIM does not allow this, this option is
removed from the securities settings option
list. It is recommended that you do not turn
off the PIN requirement
Note: You can change the PIN or turn off the
requirement that it be entered.
Turning the PIN Requirement On and
Off
Note: The SIM card determines whether the PIN
requirement can be turned on or off. If your
SIM does not allow this, this option is
removed from the securities settings option
list.
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will not
function until the SIM PIN is entered,
except for making emergency calls.
Important: When the SIM PIN requirement is off, the
personal data on your SIM card is not
protected. Anyone can use your phone
and access your personal data.
1 From the idle screen, select Settings > Security
> SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press O.
Powering Up/Powering Down
To power your phone on:
1 Open the flip.
2 Press e.
To power your phone off:
1 Open the flip.
2 Press and hold e.
Powering Up/Powering Down
When You Power On For the First Time
As your phone connects to the network, you will see
a welcome message and a connecting message.
When the idle screen appears, the phone is ready to
use.
When the phone is powered up in the WLAN
environment you are usually prompted to enter a
user name and password. (You may not be
prompted to enter a user name and password if the
password has been changed or the phone has been
reset).
You may also be prompted for a user name and
password when you enter WLAN from a GSM
cellular environment.
The network search process starts immediately after
powering on.
After a valid network has been found, the phone
attempts to register.
The WLAN network then downloads the WLAN
phone number to your phone.
Finding Your Phone Number
My Info lets you view your two numbers (WLAN and
GSM Cellular), Instant Voice ID, and other phone
information:
From the idle screen press B under Shortcuts.
Press O.
Scroll to My Info.
Press O.
Scroll to My Tel. Numbers
Press O.
Scroll to see your information:
• GSM Line 1 — Enter your name and phone
number (number from your service provider).
• GSM Line 2 — Enter your name and phone
number (number from your service provider).
Note: GSM Line 2 will not be displayed if the
SIM card is not set up for 2 numbers.
• WLAN Line 1 — shows your WLAN phone
number.
• Instant Voice ID — Your Instant Voice ID is the
number that others use to contact you using
Instant Voice calls.
Your CN620 phone has two phone numbers — your
Enterprise (WLAN) number and your GSM cellular
number.
Getting Started
Using the Displays
Network
Indicator
Your CN620 phone has 2 displays, a small external
and a large internal display. The external display
shows a shortened version of the internal display.
To see more information open the flip to see the
internal display.
Features
that can be
selected
using the
Navigation
Dial
Using the Idle Screen
Any time your phone is powered on, the idle screen
on the internal display provides you with information
and options. From the idle screen you can select
different applications and features using the
navigation dial. This allows you quick access to
items such as Voice mail, the Web Contacts list,
Calendar, Email, Settings, Call Log, and Apps
without having to call up the Main Menu.
Status icons
Navigation Dial
Time/Date
Soft Keys
Menu Key
,.
Network Color Indicator
The network indicator and the idle screen color
change depending which network (WLAN or GSM
cellular) your phone is on.
Navigation Dial
The navigation dial is the round key on the upper
part of the keypad. It has 8 segments around its
perimeter for selecting applications from the idle
screen. Clicking a segment twice of the navigation
dial selects an item. The round button in the middle
is the OK Select key (O).
10
Powering Up/Powering Down
OK Select Key
Pressing O:
•
•
•
•
•
Selects the highlighted menu item or list item
Sets options
Confirms actions
Closes Editors
Follows Links on Forms
Menu Key
Many features provide context-sensitive menus that
let you access related features and actions. This
icon S appears any time a context-sensitive menu
is available. Press m to access the menu.
To access the items in a menu or list, scroll using
the navigation dial at the top of your keypad. Holding
down the appropriate segment of the navigation dial
speeds up scrolling.
In this guide, this symbol > tells you to select a menu
or list item. For example, Settings > Security
means:
Select Settings on the idle screen.
Press O to see the Settings screen.
Scroll to Security.
Press O to see the Security screen.
Soft Keys
Two options appear at the bottom of most screens.
You select an option by pressing the right (B) or left
(A) soft key below the option.
Menus
Your phone’s features are arranged in menus,
submenus, and lists. Some features are accessible
from the idle screen.
To access the Main Menu from the idle screen,
press m.
11
Getting Started
Main Menu
All your phone’s features can be accessed through
the main menu. From the idle screen, press m.
This displays the Main Menu items (shown in bold).
Select a Main Menu item and press O to display the
the submenu items.
Tasks
[New Task]
List of “To Do’s”
b Message Center
Access and send
messages.
Short Msgs
Create Message
Voicemail
Email
Browser Msgs
Info Srvcs
Quick Notes
Outbox
Drafts
Shortcuts
c Web
12
j Contacts
View, store, edit
contacts. See
page 39.
l Calendar
Schedule
appointments. See
page 41.
[New Entry]
new event form
list of events
Customize your
Settings
phone. See page 63.
Sounds
Phone Status
Security
Headset Settings
Car Settings
Initial Setup
Network Settings
Timers and Meters
Call Settings
Extended Services
Call Log
Allows quick access
to screens. See
page 45.
Browse the Web.
e Apps
f Other
View recent calls.
Access applications.
Status Icons
Status Icons
GPRS In use — In GSM data is being
transferred to and from the browser.
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
CSD In use — In GSM data is being
transferred via a Circuit Switch.
Note: The Ring, Vibrate, and Silent icons are
displayed on the second line of the idle
screen.
Battery Strength — A fuller battery
indicates a greater charge.
opq
rs
Signal Strength GSM — More bars
next to the antenna indicate a stronger
signal.
Signal Strength WLAN — More bars
next to the antenna indicate a stronger
signal.
Device Management Active —
VPN Active — Virtual Private Network
is active.
GPRS Available — In GSM data is not
being transferred to and from the
browser.
Phone In Use — Your phone is active
on a phone call.
Instant Voice Active — Instant Voice
is active.
Call Forwarding WLAN — WLAN Call
Forwarding is turned on.
Call Forwarding GSM — GSM Call
Forwarding is turned on.
Ringer Off — Your phone is set not to
ring. See page 51.
13
Getting Started
w xT New Message — You have one or
more voicemails. See
yz
New Voicemail — You have one or
more messages.
DE
Speakerphone On — Speakerphone
is turned on.
Y Z
Battery Charging — Indicates the
battery is charging.
Battery Meter — Shows the status of
your battery.
Ring — Your phone is set to ring.
Vibrate — Your phone is set to vibrate.
Ring and Vibrate — Your phone is set
to ring and vibrate.
Silent — Your phone is set to silent.
14
Status Indicators/Notifications
NEED INPUT
Call Handover Feature
Making and Receiving
Calls
Dialing
Your phone makes three types of calls: WLAN
phone calls, GSM cellular phone calls and Instant
Voice calls. With Instant Voice calls, you use your
phone as a two-way radio.
The Call Appearance screen on the internal display
shows the phone numbers of the calls that are on
going. The active call information is displayed above
on the screen.
Call Handover Feature
Your CN620 phone can “hand out” an active call
from a WLAN network to the GSM cellular network
when you travel beyond the WLAN network range.
Only PBX anchored calls can “hand in” (GSM
cellular to WLAN). Calls on hold will be dropped.
If the call is not PBX anchored, the handover will not
occur and the call remains on the GSM cellular
network.
Calls to either WLAN network or to GSM cellular
network ring in either network.
This allows seamless mobility from one network to
the other.
Note: PBX features are not available in the Wide
Area Network.
Call Appearance Screen
Other calls (i.e. calls on hold) are also displayed and
you can toggle between calls, highlighting another
call and press O. The menu display the options for
this call
WLAN and GSM Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the call:
Press s.
3 To end the call:
Press e. -orClose the flip.
Ways to Enter a Number
• Use the numbers on the keypad
• Select the number from the call log
15
Making and Receiving Calls
•
•
•
•
•
Select the number from the Contacts list
Redial the last phone number called
Use voice activated dialing
Use Speed Dial or Turbo Dial®
Use a TTY device
From the Call Log List
The recent calls list or Call Log stores the last 25
calls you made or received.
With the Flip Open
1 From the idle screen, select Call Log.
2 Scroll to the name or number you want to call.
3 If multiple number types are stored you can scroll
left or right to select the desire number type.
4 With the number selected, Press s.
From Contacts
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information on
entering numbers into Contacts, see Creating a
Contacts Entry.
1 From the idle screen, select Contacts.
2 Scroll to the name or number you want to call.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
16
3 Press
s. -or-
Scroll left or right to display the Contacts type for
the number you want to call.
If you are making an Instant Voice call, your phone
will not place the call to the Instant Voice ID stored
in the Contacts entry, if the Instant Voice icon is not
displayed.
If you are making a phone call:
• Your phone places the call to the phone number
assigned to the Contacts type displayed.
• If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.
• If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.
Redialing the Last Number
Press and hold s to select the last number from the
Call Log.
Dialing
Abbreviated Dialing
Using Voice Activated Dialing
Abbreviated dialing in a WLAN network allows you
to dial just the extension number in your enterprise
network and not the entire 10 digit number
If you have created a voice tag in Contacts for the
number you want to call, say the voice tag into your
phone to enter the number. Voice dialing is only
available for dialing phone numbers not Instant
Voice ID’s.
Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts can be
assigned the next available Speed Dial and Turbo
Dial number or one can be entered from the keypad.
Speed Dial and Turbo Dial is only available for
dialing phone numbers not Instant Voice ID’s.
Speed Dial
1 From the idle screen, use the keypad to enter the
Speed Dial number (1 through 1000) assigned to
the phone number you want to call.
2 Press #.
3 Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.
You can use a voice tag to enter a number with the
flip open or closed.
1 Press and hold the Instant Voice button until a
prompt appears telling you to say the voice name.
2 Speaking into the microphone, say the voice
name assigned to the number you want to call.
Your phone plays the name back to you.
If you are making a phone call, the call is placed
automatically.
Tip: To stop a phone call from being completed,
press the Instant Voice button if the flip is
closed or press e.
Creating Pauses, Waits and Insert “n”
Function
When storing a number, you can program your
phone to pause or wait between digits while dialing.
A pause makes your phone pause for 3 seconds
before dialing further. A wait makes your phone wait
for your response before dialing further.
17
Making and Receiving Calls
This feature is useful when using voice mail or other
automated phone systems that require you to dial a
phone number and then enter an access number.
Press and hold * until the letter n appears. The
n represents a number to be inserted at the time
of dialing.
The insert “n” function allows you to insert a number
when the number is dialed.
If you store 17035551235n1234, when you select
this number and make a call, your phone prompts
you to enter the number represented by the “n”. The
entered number is then included in the number
dialed.
To program a pause:
Press and hold * until the letter P appears. The
P represents a 3-second pause.
If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.
To program a wait:
Press and hold * until the letter W appears.
The W means your phone waits before dialing
further.
If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.
To insert the “n” function:
18
International Numbers
Note: This feature may not be offered by your
service provider.
When storing a number that you plan to use for
international calls, use Plus Dialing:
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
Note: Your WLAN enterprise network must set up
to support international dialing or it will only
be available for GSM cellular.
Making TTY Calls
Making TTY Calls
Note: This feature may not be offered by your
service provider.
To use your phone to make phone calls using a
teletypewriter (TTY) device:
1 Connect one end of a 2.5 mm cable into the audio
jack on your phone. Connect the other end of the
cable to your TTY device.
2 Make sure that your phone’s TTY feature is on
and select the TTY mode you want to use.
3 Use your phone to enter phone numbers and
make calls.
When you make a TTY call, these icons appear on
the phone’s display:
N Phone call is active.
O Phone call is on hold.
TTY device features such as Turbo-Code,
High-Speed, and Interruption are not supported by
your phone. These features must be turned off or
disabled to use your TTY device with your phone.
Turning On the TTY Feature
Your phone’s TTY feature must be on if you want to
make TTY calls, set the TTY mode, or change the
TTY baud rate. To make sure the TTY feature is on:
From the idle screen, select Settings > Initial
Setup > TTY Setup.
Choosing a Mode
Your phone supports these TTY modes:
• TTY — You type and read text on your TTY
device.
• VCO (Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.
• HCO (Hearing-Carry-Over) — You type text on
your TTY device and listen to voice replies on
your phone speaker.
To change mode while not in a call:
1 From the idle screen, select Settings > Initial
Setup > TTY.
2 Select the TTY mode you want.
When you make a TTY call, the call begins in the
TTY mode you last selected.
• “VCO” — to select VCO mode
• “HCO” — to select HCO mode
19
Making and Receiving Calls
• Off” — to turn off TTY
Making Emergency Phone Calls
Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency response
center. If you are on an active call, you must end it
before calling 911.
Important: If you have not registered on the
network, emergency calls cannot be
placed while your SIM card is in your
phone. Enterprise emergency calling will
only succeed if it is supported on an
enterprise phone systems.
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
Press
s. -or-
Press A under Accept.
20
To answer a call by opening the flip, you must have
the “Open to Answer” feature turned on (see Answer
Options. To answer a call by pressing any key on
the keypad, you must have the Multi-Key feature
turned on see “Answer Options”. You can also set
you phone to “Auto Answer” under “Answer Options”
and it will automatically answer a call when the
phone rings.
Sending to Voice Mail
If the flip is closed, press the Instant Voice button
located on the side of the phone. -orPress e. -or-
Press B under Ignore.
Ending Calls
Press e. -orClose the flip.
Caller ID
Caller ID of the calling parting is displayed on both
the internal and external display.
Call Waiting
Call Waiting
Missed Phone Calls
Call Waiting lets you receive an additional call while
on an active call. The availability of Call Waiting is
network dependent and is not available if “Call
Appearances” are full.
When you miss a call, this icon V and the number
of phone calls you have missed appear briefly.
If you are on a call and receive an additional call,
your phone emits a tone and displays a message
that you are receiving a second call.
To accept the second call and put the active call on
hold:
1 Press A under Accept.
To accept the second call and end the active call:
2 Press e.
Your phone rings with the second call.
3 Answer the second call.
To decline the second call:
4 Press B under Ignore
With the Flip Open
If you want to dismiss the missed call message,
press A under Exit. -or-
If you want to view the details of the missed call
on the call log list, press O.
With the Flip Closed
If you want to dismiss the missed call message,
press the Instant Voice button.
Instant Voice
Calling
1 Open the flip, and enter the Instant Voice ID you
want to call.
2 Press and hold the Instant Voice button on the
side of your phone. Begin talking after your phone
emits a chirping sound.
3 Release the Instant Voice button to listen.
21
Making and Receiving Calls
Receiving Instant Voice Calls
When you receive an Instant Voice call, your phone
emits a chirping sound or vibrates.
1 Wait for the caller to finish speaking.
2 Press and hold the Instant Voice button located
on the side of your phone. Begin talking after your
phone emits a chirping sound.
3 Release the Instant Voice button to listen.
Call Alerts
Sending a call alert (only available in WLAN) lets the
recipient know you want to talk to him or her on a
Instant Voice call.
Receiving Call Alerts
When you receive a call alert, you must answer, or
clear it. You cannot receive phone calls or Instant
Voice calls until you do.
To answer a call alert:
Press the Instant Voice button to make a Instant
Voice call to the sender.
To clear a call alert:
• Answer — begin a Instant Voice call with the
sender
• Clear — dismiss and delete the call alert
1 Press O. -or2 Press A under Clear. -or3 If the flip is closed, press the Instant Voice button.
Note: The Call Log also stores call alerts you
have received. They appear as Instant
Voice calls. Call alerts remain in your
recent calls list until you delete them or until
they reach the end of the list.
Sending Call Alerts
Ending Calls
1 Enter the Instant Voice ID you want to send to, as
you would when making a Instant Voice call.
2 Press the Instant Voice Call button until “Alerting”
appears on the display.
1 Press e. -or2 Close the flip.
When you send a call alert, the recipient’s phone
emits a series of beeps and displays your name or
Instant Voice ID.
The recipient can:
22
Note: If the alert is not successful, this may mean
the person you are trying to reach is on a
call or has the phone turned off.
Multiple Call Appearances
Managing Calls
Multiple Call Appearances
While on an active call, you can make additional
calls:
1 Place a call as you would normally.
2 Press A under New Call.
3 Enter the second phone number you want to call
or press A under Contacts to select the number.
4 Press s to place the call.
5 After the second call is connected you can switch
between the 2 calls with the navigation dial and
press s.
Your CN620 phone supports multiple call
appearances allowing up to 4 calls in the WLAN
network and 2 calls in the GSM cellular network.
Using Speakerphone
Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece. Speakerphone is available whenever you
are on an active phone call.
With the Flip Open
To turn speakerphone on or off:
Press t.
Putting a Call on Hold
1 While on an active call, press H.
2 If you want to make the call active again, press
Muting a Call
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
1 To mute a call, press
Calls on
Hold
M.
2 If you want to make the call active again, press
M.
Active Call
23
Managing Calls
Putting a Call on Hold, Making a
Second Call
Place or receive a phone call.
While the call is active, press H.
Press A under New Call.
Enter the second phone number you want to call.
Press s to place the call.
To end the second call and make the call on hold
active again:
Press e.
To make the call on hold active and put the active
call on hold:
1 Scroll to call on hold.
2 Press O.
Transferring a Call
Announced
1 Place or receive a phone call.
2 Press B under Transfer.
3 Enter the phone number you want to transfer the
call to, or press m select Contacts to select the
number.
4 Press s to place the call.
5 You’ll be prompted to “Announce call before
transferring?”.
6 Press A under Yes.
7 After the call is connected, announce the transfer.
8 You’ll be prompted to “Complete transfer?”.
9 Press A under Yes and the call is transferred.
Unannounced
1 Place or receive a phone call.
2 Press B under Transfer.
3 Enter the phone number you want to transfer the
call to, or press m select Contacts to select the
number.
4 Press s to place the call.
5 You’ll be prompted to “Announce call before
transferring?”.
6 Press B under No.
7 The call is transferred.
Conferencing
Combining, Hosting, or Participating in
a Call
1 Place or receive a phone call.
24
Conferencing
2 Press A under New Call.
3 Enter the second phone number you want to call
or press A under Contacts to select the number.
4 With the navigation dial scroll to the non-active
call.
5 Press A under Conf.
Up to 6 people in the call can speak to and hear
each other.
Note: Conference calls are shown as
“Conference Call” on the call appearance
list.
25
Voice Mail
Message Center
To access your voice mail messages, text and
numeric messages, Net alerts, and any other types
of messages you are able to receive, go to the
message center:
1 From the idle screen, press A under Msg Cntr.
2 Select the type of message you want to access.
The message center shows how many messages
you have of each type. You can listen to, read, or
delete these messages.
Voice Mail
Note: Voice mail resides only on the Enterprise
voice mail system.
When you receive a voice mail message, New
Voice Mail Message appears on the display.
Press B under Call.
Sending Unanswered Calls to Voice
Mail
To send a phone call to voice mail instead of
answering it:
If the flip is closed, press the Instant Voice button.
-orWith the flip open, press e.
If the caller leaves a message, this icon y
appears on the display, reminding you that you
have a new message.
Entering Text
You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you want
are chosen from a database. You can also enter
symbols and numbers into a text field.
To dismiss the message notification:
If the flip is open, press O or press B under
Back, or close the flip.
This icon y appears on the display, reminding
you that you have a new message.
27
Message Center
In screens that require you to enter text, you see the
following icons. These icons tell you which text input
mode you are using:
l Alpha — Press a key several times for each
character.
j Word — Press a key once for each letter
while words likely to be the one you want are
chosen from a database.
i Symbols — Enter punctuation and other
symbols.
k Numeric — Enter numbers.
To choose a text input mode:
1 At a screen that requires you to enter text, press
m.
2 Select the text input mode you want to use. Then
press O.
Using Alpha Mode
• Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9 three times.
• Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.
28
• See “Special Function Keys” on page 29 for more
information on adding spaces, capitalization, and
punctuation.
Using Word Mode
In Word mode, T9 Text Input analyzes the letters on
the keypad button you press and arranges them to
create words. As you type, T9 Text Input matches
your keystrokes to words in its database and
displays the most commonly used matching word.
You can add you own words to this database.
Entering a Word
1 Select Word as your text input mode.
2 Type a word by pressing one key for each letter.
For example, to type “test” press 8 3 7
8.
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
3 If the word that appears is not the desired word,
press 0 to change the word on the display to
the next most likely word in the database.
Repeat until the desired word appears.
If the desired word does not appear, you can add it
to the database.
Entering Text
Adding Words to the Database
Capitalization
When you press and hold the # key, it acts as a
3-way toggle. Press and hold # to make the next
letter typed uppercase (shift), to make all
subsequent letters typed uppercase (caps lock), or
to go back to lowercase letters.
Select Alpha as your text input mode.
Type the word using Alpha mode.
Select Word as your text input mode.
Press #.
The word you typed in Alpha text entry mode is now
in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
Choosing a Language
To change the language of the database:
1 At a screen that requires you to enter text, press
m.
2 Select Languages.
3 Select the language you want for your database.
Special Function Keys
Some of the phone’s keys assume different
functions while in Alpha or Word mode.
Spaces
Press the right segment on the navigation dial for a
space.
These icons appear in the top row of your display:
m or X Shift is on.
n or W Caps lock is on.
When neither of these icons appear, letters typed
are lowercase. Scrolling up after typing a letter
makes that letter uppercase.
Note: Your phone automatically makes the first
letter of a sentence uppercase.
Punctuation
Press 1 or 0 to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.
Note: Additional punctuation symbols are
available in Symbols mode.
29
Message Center
Using Numeric Mode
1 Select Numeric as your text input mode.
2 Press the number buttons on your keypad to
enter numbers.
Using Symbols Mode
1 Select Symbols as your text input mode.
A symbols matrix is displayed. Scroll left or right
up or down using the navigation dial to highlight
the desired symbol.
2 Press O to select the highlighted symbol.
Email
Reading from the Message Center
1 From the Idle screen, select A below Msg Cntr
and select the inbox (Email, Browser or Info
Services) that has the message you want to read.
2 Select the message you want to read.
3 If the message fills more than one screen, scroll
to read it.
4 To keep the message, press O. -orTo delete the message, then press A under
Delete. -orIf Delete is not one of your options, press m
and select Delete.
Message Notifications
When you receive a message, your phone displays
a message icon and a notification tone or vibration.
You can access the message or dismiss the
notification.
If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.
If you are not on a phone call when you receive a
message, your phone sounds a notification tone
periodically until you access the message or dismiss
the alert.
If you are on a call when you receive a message,
your phone may sound a notification tone during the
call or after you end the call, depending on how you
set your notification options.
Setting Message /Notification Options
To assign what type of tone or vibration pattern your
phone generates for message notification, see
“Assigning Ring Tones”.
30
Managing Memory
Locking and Unlocking Messages
When you lock a message, it cannot be deleted until
you unlock it.
Locking a Message
1 From the idle screen, press A under Msg Cntr >
Email, Brwsr Msgs, or Info Srvc Inbox.
2 Scroll to the message you want to lock or unlock.
3 Press m.
4 Select Lock.
5 Press O.
Unlocking a Message
1 From the idle screen, press A under Msg Cntr >
Email, Brwsr Msgs, or Info Srvc Inbox.
2 Scroll to the message you want to lock or unlock.
3 Press A under Unlock.
4 Press O.
Managing Memory
Your Email, Browser Messages, and Info Services
inbox, outbox, and drafts folder have a set amount
of memory available for storing messages.
The text inbox holds approximately 20 messages
depending on the message size. If the text inbox is
full, you cannot receive messages until you delete
some.
The outbox and drafts folder share memory space.
Together they can hold approximately 30 messages
depending on the message size. If the outbox and
drafts folder memory is full, you cannot send
messages or save drafts until you delete some.
To view the amount of memory available in your text
inbox:
1 From the idle screen, press A under Msg Cntr.
2 Press m under Memory Meter.
The memory meter shows you how much memory is
available.
Short Messaging Service
(SMS)
Text and Numeric Messages (GSM
only)
The phone’s display refers to text and numeric
messages as Text Messages.
In GSM mode, these messages can be up to 160
letters long. Each stored message is stamped with
the date and time it was left.
31
Message Center
If your phone is powered off when you receive a text
message, your phone notifies you the next time you
power it on (GSM only).
Your phone attempts to deliver these messages for
the amount of time you selected when you set up
your messaging information.
Tip: While reading a text message that contains a
phone number, you can press s to call that
number.
Receiving a Message
When you receive a text message, this icon w
appears on the display.
To view the message:
1 If a new message dialog is displayed, press B
under Read.
2 If the message fills more than one screen, scroll
to read it.
3 To keep the message, press O. -orTo delete the message, press A under Delete.
To dismiss the message notification:
If the flip is closed, press the Instant Voice button
-orIf the flip is open, press B under Back or close
the flip.
32
This icon w appears on the display, reminding
you that you have a new message.
Sending a Message From the Message
Center
Note: An SMS can only be sent to a phone
number, not to an email address an email
can only be sent to an email address. not to
a phone number.
To send Email or SMS message from the Message
Center:
1 From the idle screen press A below Msg Cntr.
2 Press A below Create Msg and select New
Short Message or New Email.
3 Press O.
4 Press A under Lookup.
5 Select Contacts or Call Log and scroll to the
desired Contact. -orEnter the phone number or email address via the
keypad.
6 Press O the press A under Done. The New
Message screen now has the phone number you
selected entered.
7 Scroll to Msg and press O.
8 Enter the text of the message (see “Entering
Text”) and press O.
Browser Messages
When you are finished, press O.
9 If you want to send the message, press O or
press B under Send. -orTo change the message, press A under Change.
-orIf you want to delete the message without
sending it, press m and select Delete.
Using Drafts
When you save a message as a draft, it is saved in
the drafts folder.
To edit a draft:
1 From the idle screen, press A under Msg Cntr >
Drafts.
2 Select the draft you want to edit.
3 To edit the fields you want to change, follow step
2 through step 9 in “Sending a Message From the
Message Center” on page 32.
Resending Messages
To resend a message:
1 From the idle screen, press A under Msg Cntr >
Outbox.
2 Scroll to the message you want to resend. -or-
Press the number of the message you want to
resend.
3 Press s. -orPress m. Select Resend.
Deleting Sent Messages
To delete a sent message:
1 From the idle screen, press A under Msg Cntr >
Outbox.
2 Scroll to the message you want to delete.
3 Press A under Delete.
4 Press A under Yes to confirm.
To delete all unlocked sent messages:
1 From the idle screen, press A under Msg Cntr >
Outbox.
2 Press m.
3 Select Delete All.
4 Press A under Yes to confirm.
Browser Messages
Note: This feature may not be offered by your
service provider.
Browser Messages are notifications that you have a
SMS messages sent from:
33
Message Center
• Another phone
• Your service provider’s website
• Any email application
When you receive a Browser Message, a
notification appears on the display.
If you dismiss the notification, this icon T appears
on the display, reminding you that you have a new
message.
34
Call Log
Personal Information and
Phone Management
Call Log
The Call Log stores the numbers of the 25 most
recent calls you have made and received.
If the number of a recent call is stored in Contacts,
the name associated with the number appears on
the Call Log list.
An icon appears beside the name or number
indicating the Contacts type of the number used in
the call.
For phone calls, an icon appears to the left of the
name or number giving more information about the
call:
Note: The Call Log also stores call alerts you
have received. They appear as Instant
Voice calls. Call alerts remain in your Call
Log until you delete them or until they
reach the end of the list.
Viewing Call Log
With the Flip Open
1 From the idle screen, select Call Log.
2 Scroll through the list.
To get more information on a recent call:
Select a call from the Call Log.
Information such as the name associated with the
call, the number, the date, time, and duration of
the call displays.
X A call you made.
If a new dialed or received call to a call log is a
duplicate, the old entry is deleted. Duplicates for
missed calls are retained.
W A call you received.
To Return a Call From the Call Log
V A missed call. Missed calls appear on the
To return a call from the call log, highlight the
desired entry and press s. If there are more than 1
number associated with the entry you can use the
navigation dial to scroll to the desired number type.
recent calls list only if you have Caller ID.
35
Personal Information and Phone Management
Viewing Date and Time and Other Call
Details
Deleting Entries
To view the date and time a call was received and
other call related details (such as duration, name,
number type):
1 From the Call Log, scroll to the call you want to
delete.
2 Press m under Remove.
3 Press O or press A under Yes to confirm.
1 From the idle screen, press s, or select Call Log.
2 Highlight the desired entry.
3 Press O for details.
Missed Phone Calls
When you miss a call, this icon V and the number
of phone calls you have missed appear briefly.
With the Flip Open
If you want to dismiss the missed call message,
press A under Exit. -or-
If you want to view the missed call on the call log
list, press O.
With the Flip Closed
If you want to dismiss the missed call message,
press the Instant Voice button.
To delete a call:
To delete all calls:
1 From the Call Log, press m.
2 Select Clear Log.
3 Press O or press A under Yes to confirm.
Storing Calls From the Call Log to
Contacts
1 From the Call Log, scroll to the number you want
to store.
2 Press A under Store. -orTip: If Store is not on this menu, the number is
already stored in Contacts.
3 To store the number as a new entry, select [New
Entry]. -orTo store the number to an existing entry, select
the entry.
4 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
36
Contacts
assign the number. For information on Contacts
types, see page 39.
5 If you want to add more information to the entry,
follow the applicable instructions in “Creating a
Contacts Entry” on page 39.
6 Press A under Save.
Contacts
Each Contacts entry can store several numbers or
addresses. The number entries stored depends on
the size of the contact entry.
Information stored in Contacts is saved on your
phone and can be copied to the SIM card.
A Contacts entry contains:
• No. — You can store the phone number of the
contact entry for each of the entry’s Contacts
Types (Mobile, Work, Home, and Other).
• Contacts type — Each number or address
stored must be assigned a Contacts type.
• Speed # — You can assign a different Speed dial
number (1-1000) to the contact entry for each of
the entry’s Contacts types (Mobile, Work, Home,
and Other).
• Ringer ID — You can assign a different ringer ID
to each contact entry for each of the entry’s
Contacts types (Mobile, Work, Home, and Other).
This is the sound or vibration your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.
• Name (first name/last name)— A name is
required if your are storing more than one number
or address to the entry; otherwise, it is optional.
Typically, this is the name of the person whose
contacts information is stored in the entry.
• Email — You can enter an Email address for the
contact entry.
• Instant Voice ID — You can store the instant
voice ID for the contact entry.
• Enterprise Ext. — You can store an Enterprise
Ext. number for use with the WLAN network for
the contact entry.
37
Personal Information and Phone Management
Mobile
phone number
Work
phone number
Home
phone number
Other
phone number
Email
email address
Instant
Voice ID
instant voice call
Enterprise
Ext.
WLAN phone extension
Speed #
speed dial numbers (can
be assigned to mobile,
work, home, and other
phone numbers)
Note: You can store numbers up to 64 digits long,
but every 20 digits must be separated by a
pause or wait. See “Creating Pauses, Waits
and Insert “n” Function” on page 17.
•
38
Voice tag — If you create a voice tag for a
number, you can then dial that number by saying
the contacts name into your phone. This icon
appears P to the left of the Contacts type icon if
a voice tag is assigned.
Viewing Contacts
To access Contacts:
From the Idle screen, select Contacts and press
O.
To view entries:
1 From the Contacts list, scroll to the entry you want
to view.
2 If an entry has more than one number or address
stored, <> surrounds the Contacts type icon.
Scroll left or right to view the icon for each
number stored in the entry.
3 With the desired icon showing, press O to view
the entry.
4 Scroll to view the other numbers and addresses
stored for the entry.
Tip: To view more entries, continue scrolling.
Sort Contacts
To sort the Contacts:
From the Contacts list, press m.
Scroll to Setup.
Press O.
In Sort By, select First Name, Last Name, or
Speed No.
Contacts
Creating a Contacts Entry
A number or address and a Contacts type are
required for all Contacts entries. Other information is
optional. You may enter the information in any order
by scrolling through the entry form.
To create a Contacts entry:
1 From the Idle screen, select Contacts and press
O.
2 Select Contacts > [New Entry] and press O.
3 Press m to select a text entry method and
press O.
4 Enter the first/last name of the contact.
To backspace a character press A under Delete.
5 If you want to store the entry’s Email address,
scroll to Email enter the address.
6 If you want to store the entry’s Instant Voice ID,
scroll to Instant Voice ID enter the ID.
7 To store the entry’s enterprise extension, scroll to
Enterprise Ext. enter the extension.
Note: The enterprise extension should only be
used on your campus and not other
campuses or companies.
8 To store the entry’s phone number, scroll to No.
and enter the phone number.
Enter the number. For phone numbers, use the
10-digit format. For email addresses, see
“Entering Text”.
9 To assign a contacts type of the number being
stored, scroll to Type and use the left/right
segments of the navigation dial to select the type
(Work, Home, Mobile, or Other).
10 To assign a speed dial number, number being
stored, scroll to Speed # and the next available
number can be assigned or you can enter the
desired speed dial number 1-1000) if it is
available.
11 If you want to assign a ring ID to the entry, scroll
to Ringer ID and use the left/right segments of
the navigation dial to select the desire ringer ID.
You can continue entering more numbers for
different Contacts Type (Work, Home, Mobile, or
Other) for this entry.
12 When you are finished entering all the information
needed for this entry, press B under Save.
Voice Tags
1 If you want to create a voice tag for a phone
number, select Voice Tag.
As directed by the screen prompts, say and
repeat the name you want to assign to the
number. Speak clearly into the microphone.
39
Personal Information and Phone Management
2 When you are finished, press A under Back.
Storing Numbers
To store numbers to Contacts from the Call Log:
1 From the idle screen select Call Log.
2 Scroll to the desired Call Log number and press
A under Store.
3 Enter the appropriate information as you would
for creating a new entry (see “Creating a New
Entry”). The number from the Call Log will already
be entered.
4 When you are finished press A under Save.
To store numbers to Contacts from the idle screen:
1 Use the keypad to enter the number you want to
store.
2 Press m.
3 Select Store.
4 Enter the appropriate information as you would
for creating a new entry (see “Creating a New
Entry”). The number you entered from the idle
screen will already be entered.
5 When you are finished press A under Save.
40
Copying Contacts Numbers to Your
SIM Card
Contacts entries are stored to your phone. To stored
Contacts numbers to your phones SIM card:
1 From the Contacts list, scroll the desired entry
and press m.
2 Select Copy to SIM.
Press O then press B under Save.
Editing Contacts Entries
1 From the Contacts list, scroll to the entry you want
to edit.
2 Press m.
3 Select Edit.
4 Follow the applicable instructions in “Creating a
Contacts Entry” on page 39 to edit the various
fields.
Deleting an Entry
1 From the Contacts list, scroll to the entry you want
to delete.
2 Press m.
3 Select Delete Contact.
4 Press O then press B under Yes to confirm.
Calendar
Checking Capacity
To see how many contact numbers are stored in
Contacts:
1 From the Contacts list, press m.
2 Select Phone Capacity.
3 Press O.
The phone memory has a dedicated area for
Contacts information. Contacts are stored in this
area until it is full. If you synchronize your Contacts
information with your computer, additional phone
memory is used depending on the details
associated with each contact.
Calendar
Calendar stores events based on available memory.
You can store events over a 13 month period — 12
months after and 1 month before the current date.
A Calendar event contains:
• A subject — A name you assign to the event. You
can also enter a phone number, or Instant Voice
ID.
• A start time — The start time automatically
assigned to an event is the beginning of the day.
You can change the start time, or assign no start
time, before storing the event.
• A duration — the length of time the event lasts
• A date — The date automatically assigned to an
event is the date that was highlighted or selected
when you began creating the event. You can
change this date before storing the event.
• A recurrence — lets you store the event as a
recurring event.
• A reminder — If an event has a start time, you
can set Calendar to remind you that the event is
going to start.
• A ring tone for the reminder
Only the subject and date are required.
• Scheduled event indicator — When the event has
been stored, a triangle is displayed in the lower
right of the event day on the calendar.
Viewing Calendar
To access Calendar:
From the idle screen, select Calendar.
You can view Calendar by the day and month, via
the Idle screen.
To scroll from month to month press #and *.
You can also view the details of any event.
In day view, brief information about each event for
that day appears.
41
Personal Information and Phone Management
In month view, days with events appear with a
marker in the corner.
To view an event:
1 Select the day the event occurs.
2 Select the event.
Navigating the Calendar
To scroll through Calendar:
Scroll left, right, up, down or diagonally using the
navigation dial.
To highlight a day in month view:
Enter a single digit date using the keypad and that
date is highlighted. Entering a second digit within
2 seconds of the first digit and a 2 digit date is
highlighted.
For example, enter “1”, and the first day of the
month is highlighted. Enter “1” and “5” (within 2
seconds) and the 15th of the month is highlighted.
To go to today’s date:
1 While viewing Calendar, press m.
2 Select Go To Today.
Storing Events
Every Calendar event must have a subject and be
stored to a date. Other additional information is
optional.
You may enter the information in any order by
scrolling through the event details.
After you have entered the information you want,
you can press B under Save to store the event to
Calendar.
If you decide you don’t want to store the event:
Press A under Exit.
To create a Calendar event:
1 While viewing Calendar, press
2 To assign a title to the event:
A under New.
Select Title.
Enter the name. See “Entering Text” on page 33.
-orPress A under Lookup to choose from common
event names. -orEnter a phone number or Instant Voice ID.
When you are finished, press O.
42
Calendar
3 The start time automatically assigned to an event
is the beginning of the day. If you want to change
the start time or assign no start time:
Select the reminder time you want. -orSelect Custom to enter a reminder time.
Note: If an event has no start time, you can not
create a reminder for it.
Select Start.
Enter the start time you want.
When you are finished, press O.
4 If you want to assign a duration to the event:
8 If you have entered all the information you want
for this event, press B under Save.
If you want to assign a ring tone, or a profile to the
event, see “Ring Tones” on page 50.
Select Duration.
Select the duration you want. -or-
Editing Events
Select Custom to enter a duration.
To change the details of an event:
5 The date automatically assigned to an event is
the date that was highlighted or selected when
you began creating the event. To change the date
of the event:
Select Date.
Enter the date you want.
6 If you want to make the event a recurring event:
Select Repeat.
Select the repeat cycle you want.
Press B under Save.
7 If you want to create reminder for this event.
Select Reminder.
1 Select the day the event occurs.
2 Select the event.
3 Press A under Edit.
4 Follow the applicable instructions in “Storing
Events” on page 42 to edit the various fields.
To copy an event to another date:
Select the day the event occurs.
Select the event.
Press m.
Select Copy.
Press A under Yes to confirm.
Enter the date you want.
43
Personal Information and Phone Management
7 Press O.
8 If you want to change more information, follow the
applicable instructions in “Storing Events” on
page 42 to edit the various fields.
Deleting Events
Select the day the event occurs.
Select the event.
Press m.
Select Delete.
If the event is not a recurring event, press O or
press B under Yes to confirm.
If the event is a recurring event:
Select This Event Only to delete only the event
selected in step 2.
Select All Occurrences to delete all occurrences
of the event.
Receiving Reminders Alerts
If you created a reminder for a Calendar event,
when the reminder time occurs, your phone notifies
you with text on the display and a reminder tone.
To view more details about the event:
Open the flip. -orPress A under View.
44
To dismiss the reminder:
If the flip is closed, press. -orIf the flip is open, press O, press A under
Dismiss, or close the flip.
Tip: You can set your phone to power on when
you receive a reminder. See “Customizing
Calendar Setup” on page 44.
For Events with Numbers to Call
If you stored a phone number, or Instant Voice ID in
the Subject or Location field of a Calendar event,
you can call or send a call alert to that number from
the reminder for that event.
Customizing Calendar Setup
To access Calendar set up options:
1 From the idle, select Calendar.
2 Press m.
3 Select Setup.
You can view or change these options:
• Start of Day — sets the beginning of your day.
This is the earliest time of day displayed in week
view, if you have a 12-hour day view.
• Delete After — sets a period of time after which
the event is deleted.
Tasks
Tasks
Tasks allows the user to schedule, prioritize, and
organize a list of “To Do’s”.
To create a task:
From the idle screen, select Tasks.
Select [New Task].
Press O.
Enter the appropriate information for your new
task.
To view the task later:
1 From the idle screen, select Tasks.
2 Select the desired task and press O.
To delete the task:
1 From the idle screen, select Tasks.
2 Press and hold A under Delete.
2 Select the desired task.
3 Press m and select Delete.
Task Reminders
See “Assigning Ring Tones” for setting up Task
Reminders.
Synchronizing Information
With Microsoft ActiveSync software you can sync
your phone’s information to your personal computer.
Your phone can synchronize with Microsoft Outlook
and uses a tethered USB connection. The following
items can be synchronized from your phone to your
computer:
• Calendar
• Tasks
• Contacts
To edit the task:
Shortcuts
Shortcuts lets you access most menu options by
pressing a number on your keypad or saying the
voice name of the shortcut. Your phone has a preset
numbered list of shortcuts.
From the idle screen, select Tasks.
Select the task you want to edit.
A under Edit.
Press O.
To delete a task:
1 From the idle screen, select Task.
1 Shortcuts
2 My Info
45
Personal Information and Phone Management
3 Styles
4 Call Alert (for dispatch calls)
5 Phone Setup
6 In Call Setup
7 Contacts New Entry
8 Calendar New Entry
9 Tasks New Entry
10 Security
11 VPN
Using a Shortcut
Service Dial Numbers
The Service Dial application is a GSM feature that
programs phone numbers of local services into the
SIM card for your phone. Even though these service
numbers are provided by the GSM cellularservice
provider, you can place calls to these services from
WLAN environment as well.
To select the Service Numbers from the idle screen:
Scroll to the desired service number and press A
under CALL.
If you know the shortcut number:
Timers and Meters
1 From the idle screen, press B under Shortcuts.
2 On your keypad, press the number assigned to
the shortcut.
Timers and Meters measure the duration of your
phone calls, Instant Voice, and circuit data use, as
well as the number of Kilobytes sent and received
by your phone:
If you do not know the shortcut number:
1 From the idle screen, press B under Shortcuts.
2 Scroll to the shortcut you want to use.
3 Press O.
46
• WLAN Call Timers — displays 5 options: Last
Call, Dialed, Received, All Calls, and Lifetime.
• Instant Voice Call Timers— displays 3 options:
Last Call, All Calls, and Lifetime.
• GSM Call Timer—displays 5 options: Last Call,
Dialed, Received, All Calls, and Lifetime.
• GSM Data Meters— displays 4 options: GPRS
Activity, Sent, Received, and Total.
To view or reset a timer:
From the idle, select Settings.
Select to Call Timers and Meters
Select the feature you want to view or reset.
To view a feature without resetting: Press O when
you are finished viewing. -orTo reset a feature: Press A under Reset. Press
O or press A under Yes to confirm.
Note: The values displayed by Call Timers should
not be used for billing. Call timers are
estimates only.
47
Data Access and Data Tools
Data Access and Data
Tools
Internet Browsing
The browser feature lets you access Web pages
and Web-based applications on your phone.
Contact your service provider to set up access if
necessary.
Note: The type of network connection your phone
uses depends on your service provider’s
network. Your network connection charges
may vary depending on the type of
connection used.
Starting a Browser Session
To access the Web:
1 From the idle screen select Web.
2 Scroll to a bookmark, service or application.
3 Press O.
If you are unable to establish a network connection
with the browser, contact your service provider.
Interacting With Web Pages
1 Use the Navigation Dial to scroll through text and
highlight selectable items.
48
2 Press O to select the highlighted item.
3 Use the Press O and use the keypad keys to
enter information.
4 Press B under Back to go back to the previous
page.
5 Press m to open the Browser Menu.
Intranet Browsing
NEED INPUT
NET Applications
This feature allows you to run applications that are
installed on your phone.
These applications are downloaded from the
browser to the “Applications” folder.
To access the NET Applications:
From the idle screen select Apps.
Select Net Apps > Applications.
Select the desired application from the list.
Press A under Run.
Installed applications are preceded by the (?) icon.
Speeds
An application that has been downloaded but not yet
installed is highlighted.
To install a downloaded application:
1 From the idle screen select Apps.
2 Select Net Apps > Applications.
3 Select the desired (uninstalled) application from
the list.
4 Press A under Install or press O.
5 Press A under Exit to return to the idle screen.
To delete an installed application:
1 From the idle screen select Apps.
2 Select Net Apps > Applications.
3 Select the desired (installed) application from the
list.
4 Press m.
5 Select Remove.
6 Press A under Yes.
Speeds
NEED INPUT
GPRS
WLAN
SIM Application Toolkit
The SIM Application Toolkit (GSM only) allows
service providers to deliver customized applications
through the phone to the customer.
It provides a suite of tools through which the SIM
application can control various aspects of the phone
such as menus, display information, phone calls,
text messages, etc.
Selecting SIM Applications from the
Main Menu
To access the SIM Application Toolkit:
1 From the idle screen select Other.
2 Select SIM App Toolkit.
49
Sounds
Phone Settings
Sounds
The Volume menu sets the volume of sounds your
phone makes:
•
•
•
•
Earpiece Volume — sets earpiece volume.
Speaker Volume — sets speaker volume.
Style — sets the ringer style.
Ringer Details — sets the ringer details (see Ring
Tones).
Volume
Earpiece and Speaker
1 From the idle screen, select Settings > Sounds.
2 Scroll to Earpiece to set the earpiece volume. -orScroll to Speaker to set the speaker volume.
To set the volume:
1 Scroll left or right. -or2 Press the volume controls.
Ringer
Press the volume controls.
Headset
If you use a headset or similar device with your
phone, you can set your phone to send incoming
sound to the headset, or the speaker:
1 From the idle screen, select Settings > Headset
Settings.
2 Select Auto Answer (On, Off).
3 Select Ringer Option (Headset and Speaker,
Speaker Only, Headset Only).
Ring Tones
Setting Ring
To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:
1 From the idle screen, select Settings > Sounds.
2 Scroll to Style and then using the right/left
segments on the navigation dial select Ring.
3 Scroll to Ring Details and press O. You can set
the Ring, Key and Net volume level from 0-7.
Detail settings allow you to specify the ring tone or
vibrate pattern.
4 A different ring detail can be set for each of the
following:
51
Phone Settings
•
•
•
•
•
•
•
•
•
•
•
•
GSM Line 1 — (Silent, Vibe, Ringer 1-12)
GSM Line 2 — (Silent, Vibe, Ringer 1-12)
WLAN Line — (Silent, Vibe, Ringer 1-12)
Email Messages — (Silent, Vibe, Ringer 1-12)
Text Messages — (Silent, Vibe, Ringer 1-12)
Voice Mail — (Silent, Vibe, Ringer 1-12)
Reminder Alert — (Silent, Vibe, Ringer 1-12)
GSM Roam Calls — (Silent, Vibe, Ringer 1-12)
Notification Beep — (On/Off, Vibrate)
Ringer ID — (On/Off)
Instant Voice Alert — (Silent, Vibe, Ringer 1-12)
Instant Voice Calls — (Ring, Vibrate, Silent)
Note: Scrolling to one of the above selections and
pressing O brings up the list of ring detail
choices.b
Tip: Highlighting a ring tone lets you hear it.r
5 When you are finished, press B under Back.
Setting Your Phone to Vibrate
You can set your phone to vibrate instead of making
a sound when you receive all phone calls, Instant
Voice calls, messages notifications, and call alerts.
1 From the idle screen, select Settings > Sounds.
52
2 Scroll to Style and select Vibrate.
Vibrate sets your phone to vibrate instead of
making a sound.
3 When you are finished, press B under Back.
Setting Your Phone to Vibrate and Ring
You can set your phone to vibrate instead of making
a sound when you receive all phone calls, Instant
Voice calls, messages notifications, and call alerts.
1 From the idle screen, select Settings > Sounds.
2 Scroll to Style and select VibeRing.
VibeRing vibrates and rings; Silent sets your
phone to neither vibrate nor make a sound. If
Silent is selected then Ring Details are not
available
3 When you are finished, press B under Back.
Assigning Ring Tones to Contact
Entries
You can set the ring tone your phone makes when
you receive phone calls or call alerts from someone
you have stored in Contacts.
Phone Status
Phone Status
• DTMF — sets the DTMF tone duration.
1 From the idle screen, select Settings > Phone
Status
2 Select the following.
• My Tel. Numbers
• Active Line
• Battery Meter
• Other Information
Display/Info Features
Security
•
•
From the idle screen, select Settings > Security.
You can select the following:
Phone Lock (Select Lock Now, Automatic Lock)
GSM Call Barring (Select Outgoing Calls,
Incoming Calls, or Cancel All)
• SIM PIN (Select On, or Off) “Recommend On”
• New Passwords
Initial Setup
• Auto Redial — sets your phone to automatically
redial calls that were not completed on the first
attempt.
• Language — sets the language that your phone
displays.
The Display/Info menu controls how the keypad and
display appear:
From the idle screen, select Settings > Initial
Setup.
• Time & Date — controls whether the time and date
appear on the idle screen; sets time and date
format; sets year.
• 1 Touch Dial — controls where the 1 touch dial
numbers come from, Phone or SIM.
• Display — sets your phone display attributes.
• Display Timeout. — set the display timeout
duration (off, 1, 2, 5, 10 minutes).
• Backlight — a backlight lights the display and
keypad when you make or receive a call, open
or close the flip, or press keys or buttons.
Contrast Int.— sets the contrast for the internal
display (level 0-6).
• Contrast Ext. — sets the contrast for the
external display (level 0-6).
• TTY Setup — sets TTY (off, TTY, VCO, HCO).
• Baud Rate — sets the baud rate (19200, 38400,
57600, 115200).
53
Phone Settings
• Alert Timeout — sets the alert timeout (no alert,
20 seconds., 1 minute, 5 minutes, 15 minutes, 30
minutes, 1 hour, continuous).
• Master Reset — Reset all options back to their
original factory settings, except for the unlock code,
security code, and lifetime timer.
• Master Clear — Master clear erases all
user-downloaded content and user-entered
information stored in your phone’s memory, including
Contacts and Calendar entries. After you erase the
information, you cannot recover it. Master clear does not
delete any information stored on the SIM card.
Call Settings
• Call Forward — sets call forwarding on or off.
• Incall Setup — sets answer options (Multi-Key,
Open to Answer, Auto Answer).
CAUTION: Changing the call forwarding settings
overrides the macromobility and may disrupt the
seamless operation of your phone.
Forwarding All Calls
When you set your phone to forward all calls, an icon
appears (one for WLAN and a different one for GSM)
in the top row of the display. To forward all calls:
1 From the idle screen, select Settings > Call
Settings> Call Forward.
2 Press A under Status to retrieve the current
status from the GSM network and update all
values.
In WLAN environment the status option is not
available because the WLAN call forwarding status
is automatically updated by the system.
3 Select All Calls.
Call Forwarding
If you specified a forwarding number for all calls
before, this number displays.
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one number
or forward missed calls to different numbers
depending on the reason you missed the call.
To delete this number, then press and hold A
under Delete.
Call forwarding is network dependent. There are
separate call forwarding settings for WLAN and GSM.
54
To forward calls to this number, press O.
4 To enter the number you want to forward calls to:
Enter the number using your keypad. -or-
Call Settings
Press A under Lookup. Select Contacts, or Call
Log. Select the number you want the calls
forwarded to.
5 Press O.
All your calls are now forwarded to the number you
specified.
Turning Off Call Forwarding
If you don’t want all your calls forwarded, turn the
feature off:
1 From the idle screen, select Settings > Call
Settings > Call Forward.
2 Select Off.
Forwarding Missed Calls
You can specify a forwarding number for each type of
missed call:
• If Busy, Forward To — Your phone is on a call or
transferring data.
• If No Answer, Fwd To — You do not answer on
the first 4 rings.
• If Unreachable, Fwd To — Your phone is out of
coverage or powered off.
Note: If you want a type of missed call sent to
voice mail, the call forwarding number for
that type of missed call must be your voice
mail access number.
To forward missed calls:
1 From the idle screen, select Settings > Call
Settings > Call Forward > Detailed.
2 Select If Busy to specify a forwarding number for
calls received when your phone is busy.
3 If you specified a forwarding number for this type
of call before, this number displays.
To forward calls to this number, press B under
Exit and go to step 6. -orTo delete this number, press O, then press and
hold A under Delete.
4 To enter the number you want to forward this type
of call to:
Enter the number using your keypad. -orPress A under Lookup. Select Contacts, or Call
Log. Select the number you want to enter.
5 Press O.
6 Repeat step 2 through step 5 for If No Answer
and If Unreachable.
7 When you are finished, press A under Back.
55
Phone Settings
Viewing Call Forwarding Settings
Using a Remote Instant Voice Button
1 From the idle screen, select Settings > Call
Settings > Call Forward > Detailed.
2 This shows you the forwarding numbers you had
previously setup.
• Busy, Forward To — Your phone is on a call or
transferring data.
• If No Answer, Fwd To — You do not answer on
the first 4 rings.
• If Unreachable, Fwd To — Your phone is out of
coverage or powered off.
If you are using a headset or other accessory with a
remote Instant Voice button, you can use the remote
Instant Voice button for Instant Voice calls.
In-Call Setup
Answer Options
1 From the idle screen, select Settings > Call
Settings > In-Call Setup > Answer Options.
2 Scroll to Multi-Key and select “On” or “Off” (press
any key to answer a call).
3 Scroll to Open to Answer and select “On” or “Off”
(opening the flip answers the call).
4 Scroll to Auto Answer and select “On” or “Off”
(call is automatically answered when the phone
rings).
56
For Instant Voice calls, use the remote Instant Voice
button as you would the Instant Voice button on your
phone.
Network Settings
Network Settings allows you to change the settings
for the GSM and WLAN network features of your
phone.
Accessing Network
To access the Network Settings:
From the idle screen select Settings > Network
Settings.
WLAN/GSM Mode Setting
Used to select the network in which you want your
phone operate.
• WLAN Preferred - If your phone detects both
WLAN and GSM cellular networks, it selects
WLAN.
• GSM Only - Your phone operates only on the GSM
network.
Network Settings
Tip: If you know you are not going to be in a WLAN
environment, you may want to set this setting
to “GSM Only”. This eliminates the WLAN
network search, extending battery life.
GSM Settings
This allows you to set up your GSM cellular network
parameters.
WLAN Settings
This allows you to set up your WLAN network
parameters.
Setting Service Tone
If this feature is set to “On” a tone is emitted when the
GSM network status changes, if it is set to “Off” no
tone is heard.
Setting Call Drop Tone
If this feature is set to “On” a tone is emitted if a call is
dropped, if it is set to “Off” no tone is heard.
57
Accessory Support
Accessory Support
To order additional accessories, log on to our Web
site at www.motorola.com/store/? or contact your
Motorola Authorized Retailer.
For More Information
If you have questions about your CN620 phone,
contact your sales representative or your service
provider.
58
Passwords
Phone Security
Passwords
Passwords and codes associated with your phone
are as follows:
•
•
•
•
•
Unlock Code
Security Code
SIM PIN
SIM PIN2
Barring Password
Barring Password
The Barring password allows you to bar incoming
and/or outgoing GSM calls.
To change this setting:
1 From the idle screen select Settings > Security
> GSM Call Barring.
2 Select Outgoing and/or Incoming.
3 Select “On” or “Off”.
To change this code:
1 From the idle screen select Settings > Security
> New Passwords.
2 Select Change Barring Password.
3 Enter the Old Barring Password.
4 Enter the New Barring Password.
5 Enter the new barring code again to confirm.
Virtual Private Network (VPN)
Your Motorola CN620 comes pre-loaded with
movianVPN™ Certicom. movianVPN™ secures
your wireless connections and extends your
enterprise security policy to your Motorola CN620
phone. Based on the IPSec standard, movianVPN™
offers connectivity with leading VPN gateways,
providing a cost-effective solution that integrates
quickly with your existing VPN infrastructure. A FIPS
140-2 certified version is available. You can use
movianVPN™ free for 30 days.
For more information about purchasing a license to
continue using movianVPN™ on your Motorola
CN620 phone, visit the Certicom website at
www.certicom.com.
VPN establishes a secure tunnel through a public
GPRS. This is accomplished by effectively attaching
the device to the Enterprise network by encrypting
data packets sent over the air.
To access VPN:
From the idle screen select Apps > VPN.
59
Phone Security
Login Sequence
1 At the VPN Client screen, enter your user name
and passcode. Your passcode characters display
as asterisks (*****).
2 Press B under Connect.
Before launching data applications such as the
browser or email, you need to connect VPN to the
corporate network. Once connected, VPN runs in
the background and displays the VPN icon in the
status bar.
Logoff Sequence
To logoff from VPN, press A under Logoff.
Creating a New VPN Policy
From the idle screen select Apps > VPN.
Press m.
Scroll to Policies.
Press O.
Select New.
Press O.
Enter a name for the new policy (a default name
such as “Policy #” is provided).
8 Adjust Network Settings, Crypto Suite, and
Gateway Settings by choosing from the list.
9 Press O.
60
10 To save your settings, press B under Save.
11 Press B under Done.
Deleting a VPN Policy
From the idle screen select Apps > VPN.
Press m.
Scroll to Policies.
Press O.
Select the policy to be deleted, then press m.
Select Delete from the menu, then press O.
To confirm the policy deletion, press A under
Yes.
8 Press B under Back to return to the VPN login
screen.
SIM PIN
SIM PIN/SIM PIN2 Code
Your Personal Identification Number (PIN) code
protects the information stored on your SIM card.
When the SIM card is locked, you must enter your
SIM card PIN code to unlock the SIM card each time
you turn on the phone or insert the SIM card in the
phone. Your SIM card PIN code is given to you by
your service provide.
SIM PIN
Changing Your SIM PIN
To change this code:
1 From the idle screen select Settings > Security
> New Passwords.
2 Select Change SIM PIN.
3 Enter the Old SIM PIN.
4 Enter the New SIM PIN.
5 Enter the new SIM PIN again to confirm.
Security Code
The phone’s 6-digit security code is originally set to
000000. To change this code:
1 From the idle screen, select Settings > Security
> New Passwords.
2 Select Change Security Code.
3 Enter the Old Security Code.
4 Enter the New Security Code.
5 Enter the new security code again to confirm.
Turning PIN Requirement On and Off
Note: The SIM card determines whether the PIN
requirement can be turned on or off. If your
SIM does not allow this, this option is
removed from the securities settings option
list.
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will not
function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your phone can be
used without entering a PIN.
Important: When the SIM PIN requirement is off, the
personal data on your SIM card is not
protected. Anyone can use your phone
and access your personal data.
1 From the idle screen, select Settings > Security
> SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press O.
Unblocking the SIM Card PIN Code
If you enter an incorrect SIM card PIN code 3 times
in a row, your SIM card is disabled and your phone
displays SIM Blocked. You must enter a PIN
unblocking key (PUK) code, which you can obtain
from your service provider.
61
Phone Security
If the unblocking attempt is tried unsuccessfully 10 times,
the SIM card is permanently disabled and your phone
displays SIM Disabled.
SIM Lock
Your Personal Identification Number (PIN) code
protects the information stored on your SIM card.
When the SIM card is locked, you must enter your
SIM card PIN code to unlock the SIM card each time
you turn on the phone or insert the SIM card in the
phone.Your SIM card PIN code is given to you by
your service provide.
1 From the idle screen select Settings > Security
> SIM PIN.
2 Select “On” or “Off”.
Select Change Unlock Code.
Enter the Old Unlock Code.
Enter the New Unlock Code.
Enter the new unlock code again to confirm.
You can set phone Lock Now or to Automatic Lock.
To change this setting:
1 From the idle screen select Settings > Security
> Phone Lock.
2 Select Lock Now or Automatic Lock.
Note: It is recommended that you set you phone
to automatic lock so that your phone
powers up in the locked mode.
Authentication
Phone Lock
NEED INPUT
The phone’s 4-digit unlock code is originally set to
1234.
Encryption
Note: It is recommended that you change the
phone lock and SIM codes from the default
values. This is critical to protect your
personal and corporate data.
To change this code:
1 From the idle screen select Settings > Security
> New Passwords.
62
NEED INPUT
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Customer Care, note
the message, numeric code, and the conditions
under which it appeared. The following table lists and
describes the status messages.
Note: When your phone cover is closed, the
one-line display screen shows a shortened
version of the status messages displayed in
the full-sized screen. To see complete status
messages, open the phone cover.
Status
Messages
(one-line
display)
Status
Messages
(full-sized
display)
Message Description
Number Not Number Not in
in Service
Service
The number that you
entered is not valid.
Not Avail.
The phone that you called
is either busy, out of
coverage, or turned off.
Please try again later.
User Not
Available
Status
Messages
(one-line
display)
Status
Messages
(full-sized
display)
Message Description
Not Avail.
User Not
Authorized
The person that you called
has not purchased this
service.
Failed
Please Try
Later
This service is temporarily
not available. Please try
again later.
Restricted
Service
Restricted
This service was restricted
by your service provider,
or this service was not
purchased.
Not Avail.
Service Not
Available
You are either out of
coverage or having
problems with
provisioning.
System
Busy
System Busy
The system is
experiencing heavy traffic.
Please try again later.
Failed
Service
Conflict
This service cannot be
enabled because an
incompatible service has
already been turned on.
Try Again
Please Try
Again
An error occurred. Please
try again.
63
Understanding Status Messages
Status
Messages
(one-line
display)
Status
Messages
(full-sized
display)
Message Description
Status
Messages
(one-line
display)
Status
Messages
(full-sized
display)
Wrong PIN
You have entered an
incorrect PIN number.
Please Enter
Special Code
You have inserted a SIM
card that will not work with
a your service provider
phone. Contact Customer
Care if you believe this is a
valid SIM card.
PIN Blocked PIN Blocked
Call Your
Provider
The incorrect PIN was
entered 3 consecutive
times. You will be unable
to place or receive calls on
your phone. Contact
Customer Care to have
them obtain the PIN
Unblocking Key (PUK)
code.
Self Check
Self Check
Error + Number
Code
A fault was detected with
your phone. If this error
recurs, note the error code
and contact Customer
Care.
Insert SIM
Insert SIM
Your SIM card is not being
detected. Please check to
ensure that you have
inserted the SIM card
correctly into your phone.
Self Check
Self Check Fail An operational fault was
+ Number Code detected with your phone.
Note the numeric code,
turn your phone off, and
contact Customer Care.
Enter PIN
Enter SIM PIN
Please enter your 4- to 8digit SIM PIN code.
Unit Lock
Enter Unlock
Code
Auto Phone Lock is
activated. Enter your
unlock code.
Low Memory New Browser
Message
Memory Full!
Scanning for
Satellites
64
Message Description
Warns of low memory for
Net Alerts.
Searching for GPS
satellites.
RF Operational Characteristics
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE
PORTABLE RADIO.
RF Operational Characteristics
Your radio product contains a radio frequency
transmitter to convey the information you wish to
send as well as occasional automatic signals used
to sustain connection to the wireless network, and a
receiver which enables you to receive
communication and connection information from the
network.
This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation
Portable Radio Product
Operation and EME Exposure
Your Motorola radio product is designed to comply
with the following national and international
standards and guidelines regarding exposure of
human beings to radio frequency electromagnetic
energy (EME):
• United States Federal Communications
Commission, Code of Federal Regulations; 47
CFR part 2 sub-part J.
• American National Standards Institute (ANSI) /
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1992.
• Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1999 Edition.
• International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1998.
• Ministry of Health (Canada), Safety code 6.
Limits of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range
from 3 kHz to 300 GHz, 1999.
• Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation - Human Exposure) Standard 2003.
65
Safety and General Information
• ANATEL, Brasil Regulatory Authority, Resolution
256 (April 11, 2001) “additional requirements for
SMR, cellular and PCS product certification.
To assure optimal radio product performance
and make sure human exposure to radio
frequency electromagnetic energy is within the
guidelines set forth in the above standards,
always adhere to the following procedures:
Phone Operation
When placing or receiving a phone call, hold your
radio product as you would a wireline telephone.
Speak directly into the microphone.
Two-way radio operation
When using your radio product as a
traditional two-way radio, hold the
radio product in a vertical position
with the microphone one to two
inches (2.5 to 5 cm) away from the lips.
Body-worn operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a radio product on your body
when transmitting, always place the radio product in
a Motorola approved clip, holder, holster, case
or body harness for this product. Use of
non-Motorola-approved accessories may exceed
66
FCC RF exposure guidelines. If you do not use a
Motorola approved body-worn accessory and
are not using the radio product in the intended
use positions along side the head in the phone
mode or in front of the face in the two-way radio
mode, then ensure the antenna and the radio
product are kept the following minimum
distances from the body when transmitting
• Phone or Two-way radio mode: one inch (2.5
cm)
• Data operation using any data feature with or
without an accessory cable: one inch (2.5 cm)
Antenna Care
Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the
radio product and may violate FCC regulations.
DO NOT hold the antenna when the radio
product is “IN USE”. Holding the antenna affects
call quality and may cause the radio product to
operate at a higher power level than needed.
Approved Accessories
For a list of approved Motorola accessories call
1-800-453-0920.
Portable Radio Product Operation and EME Exposure
ALL MODELS WITH FCC ID AZ489FT5829 MEET THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the
Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile phones employs
a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.1
Tests for SAR are conducted using standard operating
positions reviewed by the FCC with the phone transmitting
at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest
certified power level, the actual SAR level of the phone
while operating can be well below the maximum value. This
is because the phone is designed to operate at multiple
power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it
must be tested and certified to the FCC that is does not
exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the
body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the
ear is 1.49 W/kg and when tested on the body, as
described in this user guide, is 1.37 W/kg during packet
data transmission. (Body-worn measurements differ among
phone models, depending upon available accessories and
FCC requirements.)2
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and
can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID
AZ489FT5829.
Additional information on Specific Absorption Rates (SAR)
can be found on the Cellular Telecommunications Industry
Association (CTIA) website at http://www.wow-com.com.
In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kg (W/kg)
averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.
2 The SAR information reported to the FCC includes the
FCC-accepted Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this
product.
67
Safety and General Information
Electromagnetic
Interference/Compatibility
Note: Nearly every electronic device is
susceptible to electromagnetic
interference (EMI) if inadequately
shielded, designed or otherwise
configured for electromagnetic
compatibility.
Medical Devices
Pacemakers
The Advanced Medical Technology Association
(AdvaMed) recommends that a minimum separation
of 6 inches (15 cm) be maintained between a
handheld wireless radio product and a pacemaker.
These recommendations are consistent with those
of the U.S. Food and Drug Administration.
Facilities
Persons with pacemakers should:
To avoid electromagnetic interference and/or
compatibility conflicts, turn off your radio product in
any facility where posted notices instruct you to do
so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.
• ALWAYS keep the radio product more than 6
inches (15 cm) from their pacemaker when the
radio product is turned ON.
• Not carry the radio product in a breast pocket.
• Use the ear opposite the pacemaker to minimize
the potential for interference.
• Turn the radio product OFF immediately if you
have any reason to suspect that interference is
taking place.
Aircraft
When instructed to do so, turn off your radio product
when on board an aircraft. Any use of a radio
product must be in accordance with applicable
regulations per airline crew instructions.
Hearing Aids
Some digital wireless radio products may interfere
with some hearing aids. In the event of such
interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
68
Operational Warnings
Other Medical Devices
Operational Warnings
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from RF
energy. Your physician may be able to assist you in
obtaining this information.
For Vehicles with an Air Bag
Use While Driving
Check the laws and regulations on the use of radio
products in the area where you drive. Always obey
them.
When using the radio product while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or
answering a call if driving conditions so require.
Do not place a portable radio product in the area
over the air bag or in the air bag deployment area.
Air bags inflate with great force. If a portable radio is
placed in the air bag deployment area and the air
bag inflates, the radio product may be propelled with
great force and cause serious injury to occupants of
the vehicle.
Potentially Explosive Atmospheres
Turn off your radio product prior to entering any area
with a potentially explosive atmosphere, unless it is
a radio product type especially qualified for use in
such areas as “Intrinsically Safe” (for example,
Factory Mutual, CSA, or UL approved). Do not
remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can
cause an explosion or fire resulting in bodily injury or
even death.
Note: The areas with potentially explosive
atmospheres referred to above include
fueling areas such as below decks on
boats, fuel or chemical transfer or
storage facilities, areas where the air
contains chemicals or particles, such as
grain, dust or metal powders, and any
69
Safety and General Information
other area where you would normally be
advised to turn off your vehicle engine.
Areas with potentially explosive
atmospheres are often but not always
posted.
Blasting Caps and Areas
To avoid possible interference with blasting
operations, turn off your radio product when you are
near electrical blasting caps, in a blasting area, or in
areas posted: “Turn off two-way radio”. Obey all
signs and instructions.
Operational Cautions
Batteries
All batteries can cause property damage and/or
bodily injury, such as burns if a conductive material
such as jewelry, keys, or beaded chains touches
exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a
pocket, purse, or other container with metal objects.
To reduce the risk of injury, batteries should not be
exposed to fire, disassembled, or crushed
70
Cleaning and Drying Considerations
This product is not water proof, and exposing the
unit to liquids may result in permanent damage to
the unit.
If your radio product interior gets wet, then do not try
to accelerate drying with the use of an oven or a
dryer as this will damage the radio product and void
the warranty. Instead, do the following:
1 Immediately power off the radio product.
2 Remove Battery and SIM card (if so equipped)
from radio product.
3 Shake excess liquid from radio product.
4 Place the radio product and battery in an area
that is at room temperature and has good air flow.
5 Let the radio product, battery, and SIM card dry
for 72 hours before reconnecting the battery
and/or powering on the radio product.
If the radio product does not work after following the
steps listed above, contact your dealer for servicing
information.
Accessory Safety Information
Clean the external surfaces of the radio product with
a damp cloth, using a mild solution of dishwashing
detergent and water. Some household cleaners may
contain chemicals that could seriously damage the
radio product. Avoid the use of any petroleum-based
solvent cleaners. Also, avoid applying liquids directly
on the radio product.
Accessory Safety Information
Important: Save these accessory safety
instructions.
• Before using any battery or battery charger, read
all the instructions for and cautionary markings on
(1) the battery, (2) the battery charger, which may
include a separate wall-mounted power supply or
transformer, and (3) the radio product using the
battery.
• Do not expose any battery charger to water, rain,
or snow as they are designed for indoor or
in-vehicle use only.
Warning: To reduce the risk of injury,
charge only the rechargeable
batteries described in “Battery” on
page 3 through page 5. Other types of
batteries may burst, causing
personal injury and damage.
• To reduce the risk of damage to the cord or plug,
pull by the plug rather than the cord when you
disconnect the battery charger from the power
source outlet.
• Do not operate any battery charger with a
damaged cord or plug — replace them
immediately.
• Battery chargers may become warm during
operation, but not hot. If it becomes hot to the
touch, unplug it from the power outlet immediately
and discontinue its use.
• Use of a non-recommended attachment to a
battery charger may result in a risk of fire, electric
shock, or injury to persons.
• Make sure the battery charger power cord is
located so that it will not be stepped on, tripped
over, or subjected to damage or stress.
• An extension cord should not be used with any
battery charger unless absolutely necessary. Use
of an improper extension cord could result in a
risk of fire and electric shock. If an extension cord
must be used, make sure that:
• The pins on the plug of the extension cord are
the same number, size, and shape as those on
the plug of the charger.
• The extension cord is properly wired and in
good electrical condition.
71
Safety and General Information
• The cord size is 18AWG for lengths up to 100
feet and 16AWG for lengths up to 150 feet.
• Do not operate any battery charger if it has
received a sharp blow, has been dropped, or
has been damaged in any way; take it to a
qualified service technician.
• Do not disassemble a battery charger; take it to
a qualified service technician when service or
repair is required. Incorrect reassembly may
result in a risk of electric shock or fire.
• Maximum ambient temperature around the
power supply or transformer of any battery
charger should not exceed 40°C (104°F).
• The output power from the power supply or
transformer must not exceed the rating given
on the Desktop Dual-Pocket Charger.
• The disconnection from the line voltage is
made by unplugging the power supply from the
AC receptacle.
• To reduce risk of electric shock, unplug any
battery charger from the outlet before
attempting any maintenance or cleaning.
For optimum charging performance, turn off the
radio product while charging it in any battery
charger.
72
Accessory Safety Information
The U.S. Food
and Drug
Administration's
Center for Devices and
Radiological Health
Consumer Update on
Mobile Phones
FDA has been receiving inquiries about the safety of
mobile phones, including cellular phones and PCS
phones. The following summarizes what is known —
and what remains unknown — about whether these
products can pose a hazard to health, and what can
be done to minimize any potential risk. This
information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radiofrequency
energy (i.e., radiofrequency radiation) in the
microwave range while being used. They also emit
very low levels of radiofrequency energy (RF),
considered non-significant, when in the stand-by
mode. It is well known that high levels of RF can
produce biological damage through heating effects
(this is how your microwave oven is able to cook
food). However, it is not known whether, to what
extent, or through what mechanism, lower levels of
RF might cause adverse health effects as well.
Although some research has been done to address
these questions, no clear picture of the biological
effects of this type of radiation has emerged to date.
Thus, the available science does not allow us to
conclude that mobile phones are absolutely safe, or
that they are unsafe. However, the available scientific
evidence does not demonstrate any adverse health
effects associated with the use of mobile phones.
What kinds of phones are in question?
Questions have been raised about hand-held mobile
phones, the kind that have a built-in antenna that is
positioned close to the user's head during normal
telephone conversation. These types of mobile
phones are of concern because of the short distance
between the phone's antenna — the primary source
of the RF — and the person's head. The exposure to
RF from mobile phones in which the antenna is
located at greater distances from the user (on the
outside of a car, for example) is drastically lower than
that from hand-held phones, because a person's RF
exposure decreases rapidly with distance from the
source. The safety of so-called "cordless phones,"
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update
which have a base unit connected to the telephone
wiring in a house and which operate at far lower
power levels and frequencies, has not been
questioned.
used animals that had already been treated with
cancer-causing chemicals, and other studies
exposed the animals to the RF virtually continuously
— up to 22 hours per day.
How much evidence is there that
hand-held mobile phones might be
harmful?
For the past five years in the United States, the
mobile phone industry has supported research into
the safety of mobile phones. This research has
resulted in two findings in particular that merit
additional study:
Briefly, there is not enough evidence to know for
sure, either way; however, research efforts are
on-going. The existing scientific evidence is
conflicting and many of the studies that have been
done to date have suffered from flaws in their
research methods. Animal experiments investigating
the effects of RF exposures characteristic of mobile
phones have yielded conflicting results. A few animal
studies, however, have suggested that low levels of
RF could accelerate the development of cancer in
laboratory animals. In one study, mice genetically
altered to be predisposed to developing one type of
cancer developed more than twice as many such
cancers when they were exposed to RF energy
compared to controls. There is much uncertainty
among scientists about whether results obtained from
animal studies apply to the use of mobile phones.
First, it is uncertain how to apply the results obtained
in rats and mice to humans. Second, many of the
studies that showed increased tumor development
1 In a hospital-based, case-control study,
researchers looked for an association between
mobile phone use and either glioma (a type of
brain cancer) or acoustic neuroma (a benign tumor
of the nerve sheath). No statistically significant
association was found between mobile phone use
and acoustic neuroma. There was also no
association between mobile phone use and
gliomas when all types of types of gliomas were
considered together. It should be noted that the
average length of mobile phone exposure in this
study was less than three years.
2 When 20 types of glioma were considered
separately, however, an association was found
between mobile phone use and one rare type of
glioma, neuroepithelliomatous tumors. It is
possible with multiple comparisons of the same
sample that this association occurred by chance.
Moreover, the risk did not increase with how often
the mobile phone was used, or the length of the
Accessory Safety Information
calls. In fact, the risk actually decreased with
cumulative hours of mobile phone use. Most
cancer causing agents increase risk with increased
exposure. An ongoing study of brain cancers by
the National Cancer Institute is expected to bear
on the accuracy and repeatability of these
results.(1)
3 Researchers conducted a large battery of
laboratory tests to assess the effects of exposure
to mobile phone RF on genetic material. These
included tests for several kinds of abnormalities,
including mutations, chromosomal aberrations,
DNA strand breaks, and structural changes in the
genetic material of blood cells called lymphocytes.
None of the tests showed any effect of the RF
except for the micronucleus assay, which detects
structural effects on the genetic material. The cells
in this assay showed changes after exposure to
simulated cell phone radiation, but only after 24
hours of exposure. It is possible that exposing the
test cells to radiation for this long resulted in
heating. Since this assay is known to be sensitive
to heating, heat alone could have caused the
abnormalities to occur. The data already in the
literature on the response of the micronucleus
assay to RF are conflicting. Thus, follow-up
research is necessary.(2)
FDA is currently working with government,
industry, and academic groups to ensure the
proper follow-up to these industry-funded research
findings. Collaboration with the Cellular
Telecommunications Industry Association (CTIA)
in particular is expected to lead to FDA providing
research recommendations and scientific oversight
of new CTIA-funded research based on such
recommendations.
Two other studies of interest have been reported
recently in the literature:
1 Two groups of 18 people were exposed to
simulated mobile phone signals under laboratory
conditions while they performed cognitive function
tests. There were no changes in the subjects'
ability to recall words, numbers, or pictures, or in
their spatial memory, but they were able to make
choices more quickly in one visual test when they
were exposed to simulated mobile phone signals.
This was the only change noted among more than
20 variables compared.(3)
2 In a study of 209 brain tumor cases and 425
matched controls, there was no increased risk of
brain tumors associated with mobile phone use.
When tumors did exist in certain locations,
however, they were more likely to be on the side of
the head where the mobile phone was used.
Because this occurred in only a small number of
cases, the increased likelihood was too small to be
statistically significant.(4)
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update
In summary, we do not have enough information at
this point to assure the public that there are, or are
not, any low incident health problems associated with
use of mobile phones. FDA continues to work with all
parties, including other federal agencies and industry,
to assure that research is undertaken to provide the
necessary answers to the outstanding questions
about the safety of mobile phones.
What is known about cases of human
cancer that have been reported in users
of hand-held mobile phones?
Some people who have used mobile phones have
been diagnosed with brain cancer. But it is important
to understand that this type of cancer also occurs
among people who have not used mobile phones. In
fact, brain cancer occurs in the U.S. population at a
rate of about 6 new cases per 100,000 people each
year. At that rate, assuming 80 million users of mobile
phones (a number increasing at a rate of about 1
million per month), about 4800 cases of brain cancer
would be expected each year among those 80 million
people, whether or not they used their phones. Thus
it is not possible to tell whether any individual's
cancer arose because of the phone, or whether it
would have happened anyway. A key question is
whether the risk of getting a particular form of cancer
is greater among people who use mobile phones
than among the rest of the population. One way to
answer that question is to compare the usage of
mobile phones among people with brain cancer with
the use of mobile phones among appropriately
matched people without brain cancer. This is called a
case-control study. The current case-control study of
brain cancers by the National Cancer Institute, as
well as the follow-up research to be sponsored by
industry, will begin to generate this type of
information.
What is FDA's role concerning the
safety of mobile phones?
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as mobile
phones before marketing, as it does with new drugs
or medical devices. However, the agency has
authority to take action if mobile phones are shown to
emit radiation at a level that is hazardous to the user.
In such a case, FDA could require the manufacturers
of mobile phones to notify users of the health hazard
and to repair, replace or recall the phones so that the
hazard no longer exists.
Although the existing scientific data do not justify
FDA regulatory actions at this time, FDA has urged
the mobile phone industry to take a number of steps
to assure public safety. The agency has
recommended that the industry:
Accessory Safety Information
• support needed research into possible biological
effects of RF of the type emitted by mobile phones;
• design mobile phones in a way that minimizes any
RF exposure to the user that is not necessary for
device function; and
• cooperate in providing mobile phone users with the
best possible information on what is known about
possible effects of mobile phone use on human
health.
• At the same time, FDA belongs to an interagency
working group of the federal agencies that have
responsibility for different aspects of mobile phone
safety to ensure a coordinated effort at the federal
level. These agencies are:
• National Institute for Occupational Safety and
Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Health and Safety Administration
• National Telecommunications and Information
Administration
The National Institutes of Health also participates in
this group.
In the absence of conclusive
information about any possible risk,
what can concerned individuals do?
If there is a risk from these products — and at this
point we do not know that there is — it is probably
very small. But if people are concerned about
avoiding even potential risks, there are simple steps
they can take to do so. For example, time is a key
factor in how much exposure a person receives.
Those persons who spend long periods of time on
their hand-held mobile phones could consider holding
lengthy conversations on conventional phones and
reserving the hand-held models for shorter
conversations or for situations when other types of
phones are not available.
People who must conduct extended conversations in
their cars every day could switch to a type of mobile
phone that places more distance between their
bodies and the source of the RF, since the exposure
level drops off dramatically with distance. For
example, they could switch to:
• a mobile phone in which the antenna is located
outside the vehicle,
• a hand-held phone with a built-in antenna
connected to a different antenna mounted on the
outside of the car or built into a separate package,
or
The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update
• a headset with a remote antenna to a mobile
phone carried at the waist.
Again, the scientific data do not demonstrate that
mobile phones are harmful. But if people are
concerned about the radiofrequency energy from
these products, taking the simple precautions
outlined above can reduce any possible risk.
Where can I find additional
information?
For additional information, see the following
websites:
• Federal Communications Commission (FCC)
RF Safety Program (select “Information on Human
Exposure to RF Fields from Cellular and PCS
Radio Transmitters”):
http://www.fcc.gov/oet/rfsafety.
• World Health Organization (WHO) International
Commission on Non-Ionizing Radiation Protection
(select Qs & As): http://www.who.int/emf
• United Kingdom, National Radiological
Protection Board: http://www.nrpb.org.uk .
• Cellular Telecommunications Industry
Association (CTIA): http://www.wow-com.com .
• U.S. Food and Drug Administration (FDA)
Center for Devices and Radiological Health:
http://www.fda.gov/cdrh/consumer/ .
References:
1. Muscat et al. Epidemiological Study of Cellular
Telephone Use and Malignant Brain Tumors. In:
State of the Science Symposium;1999 June 20;
Long Beach, California.
2. Tice et al. Tests of mobile phone signals for activity
in genotoxicity and other laboratory assays. In:
Annual Meeting of the Environmental Mutagen
Society; March 29, 1999, Washington, D.C.; and
personal communication, unpublished results.
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K,
Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz
simulated mobile phone signal on cognitive
function in man. Int. J. Radiat. Biol., April 8, 1999.
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A
and Mild, KH. Use of cellular telephones and the
risk for brain tumors: a case-control study. Int. J.
Oncol., 15: 113-116, 1999.
Driving Safety Tips
“Safety is your most important call!”
Your Motorola wireless telephone gives you the
powerful ability to communicate by voice — almost
anywhere, anytime, wherever wireless phone
service is available and safe conditions allow. But an
important responsibility accompanies that benefits
of wireless phones, one that every user must
uphold.
When driving a car, driving is your first responsibility.
If you find it necessary to use your wireless phone
while behind the wheel of a car, practice good
common sense and remember the following tips:
• Get to know your Motorola wireless phone and its
features such as speed dial and redial. If
available, these features help you to place your
call without taking your attention off the road.
• When available, use a hands-free device. If
possible, add an additional layer of convenience
to your wireless phone with one of the many
Motorola Original hands-free accessories
available today.
• Position your wireless phone within easy reach.
Be able to access your wireless phone without
removing your eyes from the road. If you receive
an incoming call at an inconvenient time, if
possible, let your voice mail answer it for you.
• Let the person you are speaking with know you
are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, and even heavy traffic can
be hazardous.
• If you receive an incoming call at an inconvenient
time do not take notes or look up phone numbers
while driving. Jotting down a “to do” list or going
through your address book takes attention away
from your primary responsibility — driving safely.
• Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic. Try to plan calls when your car
will be stationary. If you need to make a call while
moving, dial only a few numbers, check the road
and your mirrors, then continue.
• Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are driving
and suspend conversations which have the
potential to divert your attention away from the
road.
• Your phone can perform many other functions
besides allowing you to make and receive calls.
Do not let these features distract you from driving.
Use them only when it is safe to do so.
79
Driving Safety Tips
• Use your wireless phone to call for help. Dial
9-1-1 or other local emergency number in the
case of fire, traffic accident or medical
emergencies.
• Use your wireless phone to help others in
emergencies. If you see an auto accident, crime
in progress or other serious emergency where
lives are in danger, call 9-1-1 or other local
emergency number, as you would want others to
do for you.
• Call roadside assistance or a special
non-emergency wireless assistance number
when necessary. If you see a broken-down
vehicle posing no serious hazard, a broken traffic
signal, a minor traffic accident where no one
appears injured, or a vehicle you know to be
stolen, call roadside assistance or other special
non-emergency wireless number.
80
Limited Warranty
Motorola Communication
Products
Note: This Warranty applies within the fifty (50)
United States and the District of Columbia.
I. What This Warranty Covers
and For How Long:
MOTOROLA, INC. (“MOTOROLA”) warrants the
MOTOROLA manufactured Communication
Products listed below (“Product”) against defects in
material and workmanship under normal use and
service for a period of time from the date of
purchase as scheduled below:
Wireless Local Area Network
Subscribers Units
One (1) Year
Product Accessories
One (1) Year
Batteries
One (1) Year
Rechargeable Batteries will be replaced during the
applicable warranty period if:
a. the battery capacity falls below 80% of rated
capacity, or
b. the battery develops leakage.
MOTOROLA, at its option, will at no charge either
repair the Product (with new or reconditioned parts),
replace it (with a new or reconditioned Product), or
refund the purchase price of the Product during the
warranty period provided it is returned in
accordance with the terms of this warranty.
Replaced parts or boards are warranted for the
balance of the original applicable warranty period.
All replaced parts of Product shall become the
property of MOTOROLA.
This express limited warranty is extended by
MOTOROLA to the original end user purchaser only
and is not assignable or transferable to any other
party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA
assumes no obligations or liability for additions or
modifications to this warranty unless made in writing
and signed by an officer of MOTOROLA. Unless
made in a separate agreement between
MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation,
maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for
any ancillary equipment not furnished by
MOTOROLA which is attached to or used in
connection with the Product, or for operation of the
Product with any ancillary equipment, and all such
equipment if expressly excluded from this warranty.
81
Limited Warranty Motorola Communication Products
Because each system which may use the Product is
unique, MOTOROLA disclaims liability for range,
coverage, or operation of the system as a whole
under this warranty.
II. General Provisions:
This warranty sets forth the full extent of
MOTOROLA’S responsibilities regarding the
Product, Repair, replacement or refund of the
purchase price, at MOTOROLA’S options, is the
exclusive remedy. THIS WARRANTY IS GIVEN IN
LIEU OF ALL OTHER EXPRESS WARRANTIES.
IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY TO
THE FULL EXTENT SUCH MAY BE DISCLAIMED
BY LAW. IN NO EVENT SHALL MOTOROLA BE
LIABLE FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, FOR ANY
LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, LOST
PROFITS OR SAVINGS OR OTHER INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OR INABILITY TO
USE SUCH PRODUCT, TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.
82
III. STATE LAW RIGHTS
SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCEDENTAL
OR CONSEQUENTIAL DAMAGES OR
LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY.
This warranty give specific legal rights, and there
may be other rights which may very from state to
state.
IV. How to Get Warranty
Service:
You must provide proof of purchase (bearing the
date of purchase and Product item serial number) in
order to receive warranty service and, also, deliver
or send the Product item, transportation and
insurance prepaid, to an authorized warranty service
location. Warranty service will be provided by
MOTOROLA through one of its authorized warranty
service locations. If you first contact the company
which sold you the Product (e.g., dealer or
communication service provider), it can facilitate
your obtaining warranty service. You can also call
MOTOROLA a 1-800-453-0920 for warranty service
location information.
V. What This Warranty Does
Not Cover:
a. Defects or damage resulting from use of the
Product in other than its normal and customary
manner.
b. Defects or damage from misuse, accident,
water, or neglect.
c. Defects or damage from improper testing,
operation, maintenance, installation, alteration,
modification, or adjustment.
d. Breakage or damage to antennas unless
caused directly by defects in material
workmanship.
e. A Product subjected to unauthorized Product
modifications, disassemblies or repairs
(including, without limitation, the audition to the
Product of non-MOTOROLA supplied
equipment) which adversely affect performance
of the Product or interfere with MOTOROLA’S
normal warranty inspection and testing of the
Product to verify the warranty claim.
f. Product which has had the serial number
removed or made illegible.
g. Rechargeable batteries if:
h.
i.
j.
k.
1.Any of the seals on the battery enclosure of
cells are broken or show evidence of
tampering.
2.The damage or defect is caused by charging
or using the battery in equipment or service
other than the Product for which it is
specified.
Freight costs to the repair depot.
A Product which, due to illegal or unauthorized
alteration of the software/firmware in the
Product, does not function in accordance with
MOTOROLA’S published specifications or the
FCC type acceptance labeling in effect for the
Product at the time the Product was initially
distributed from MOTOROLA.
Scratches or other cosmetic damage to Product
surfaces that does not effect the operation of the
Product.
Normal and customary wear and tear.
VI. Patent and Software
Provisions:
MOTOROLA will defend, at its own expense, any
suit brought against the end user purchaser to the
extent that it is based on a claim that the Product or
parts infringe a United States patent, and Motorola
will pay those costs and damages finally awarded
83
Limited Warranty Motorola Communication Products
against the end user purchaser in any such suit
which are attributable to any such claim, but such
defense and payments are conditioned on the
following:
have any liability for the use of ancillary equipment
or software not furnished by MOTOROLA which is
attached to or sued in connection with the Product
or any parts thereof.
a. That MOTOROLA will be notified promptly in
writing by such purchaser of any notice of such
claim;
b. That MOTOROLA will have sole control of the
defense of such suit and all negotiations for its
settlement or compromise; and
c. Should the Product or parts become, or in
MOTOROLA’S opinion be likely to become, the
subject of a claim of infringement of a patent,
that such purchaser will permit MOTOROLA, at
its option and expense, either to procure for
such purchaser the right to continue using the
Product or parts or to replace or modify the
same so that it becomes non-infringing or to
grant such purchaser a credit for the Product or
parts as depreciated and accept its return. The
depreciation will be an equal amount per year
over the lifetime of the Product or parts as
established by MOTOROLA.
Laws in the United States and other countries
preserve for MOTOROLA certain exclusive rights for
copyrighted MOTOROLA software, such as the
exclusive rights to reproduce in copies and distribute
copies of such MOTOROLA software. MOTOROLA
software may be used in only the Product in which
the software was originally embodied and such
software in such Product may not be replaced,
copied, distributed, modified in any way, or used to
produce any derivative thereof. No other use
including, without limitation, alteration, modification,
reproduction, distribution, or reverse engineering of
such MOTOROLA software or exercise or rights in
such MOTOROLA software is permitted. No license
is granted by implication, estoppel or otherwise
under MOTOROLA patent rights or copyrights.
MOTOROLA will have no liability with respect to any
claim of patent infringement which is based upon the
combination of the Product or parts furnished
hereunder with software, apparatus or devices not
furnished by MOTOROLA, nor will MOTOROLA
84
Patent and Trademark
Information
MOTOROLA, the Stylized M Logo and all other
trademarks indicated as such herein are trademarks
of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2004
Motorola, Inc. All rights reserved.
Microsoft and Microsoft Internet Explorer are
registered trademarks of Microsoft Corporation.
T9 is a trademark owned by Tegic Communications.
T9® Text Input Patent and Trademark Information
This product is covered by U.S. Pat. 5,818,437, U.S.
Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.
Java and all other Java-based marks are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
All other product or service names are the property
of their respective owners. All trademarks, service
marks and trade names used in this Guide are
protected by state, federal and/or international
trademark laws. All rights reserved.
Software Copyright Notice
The Motorola products described in this manual may
include copyrighted Motorola and third party
software stored in semiconductor memories or other
media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in
the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in
any manner to the extent allowed by law.
Furthermore, the purchase of the Motorola products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license
under the copyrights, patents, or patent applications
of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free
license to use that arises by operation of law in the
sale of a product.
85
Index
Index
Accessories 57
safety 71
Alpha mode 28
Backlight 52
Battery
care 5
charging 4
door 3
inserting 3
safety 70
Call alerts 22
receiving 22
responding 22
sending 22
Call forwarding 53
all calls 53
missed calls 54
off 54
87
Call Waiting 21
Calls
answering with any key 20
emergency 20
ending 20
entering number 15
making 15
on hold 23
phone calls 15
receiving 20
redialing 16, 52
remote PTT 55
Speed Dial 17
TTY, see TTY calls
Turbo Dial 17
voice name 17
Contacts
capacity 41
International numbers 18
voice name 39
Display
backlight 52
Email 39
receiving 34
sending 34
Emergency calls 20
End key 2
Handset, see phone
Headset 50
Icons
Recent calls 35
status 13
text entry 28
International numbers
storing 18
Language 52
Memo
editing 45
viewing 45
Memory
mobile originated text
messaging 31
Menu key 2, 11
Menus 11
context-sensitive 2, 11
main menu 12
Message notifications 30
setting options 30
Messages 27
see also mobile originated text
messaging
reading 30
receiving 30
text and numeric 31
Mobile originated text messaging
deleting 31, 33
drafts 33
memory 31
sent messages 33
Numeric mode 30
Patent information 85
Pauses
storing 17
Phone 1
off 8
on 8
setting up 1
PUK code 60
Radio frequency 65
Recent calls
icons 35
Redialing 16, 52
Ring tones 50
off 51
setting 50
setting in Contacts 39, 51
vibrate 51
Safety 65
accessory 71
battery 70
driving 79
electromagnetic interference
68
medical devices 68
radio frequency 65
Service provider 57
SIM card 5, 6, 7
inserting 6
removing 6
SIM PIN 7
default 7
entering 7
requirement 8, 60
Speakerphone 23
Speed Dial 17
Status messages 62
Symbols mode 30
T9 Text Input, see text entry
Text display area 11
Text entry 27
Alpha mode 28
database 28, 29
icons 28
mode 28
Numeric mode 30
Symbols mode 30
88
Index
Word mode 28
Text messages 31
Trademark information 85
TTY calls 19
making 19
mode 19
on 19
Turbo Dial 17
Voice mail 27
receiving 27
sending calls to 20, 27
Voice name 17, 38
creating 39
Volume, setting 50
Waits
storing 17
Warranty 81
Word mode 28
89

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