Motorola Solutions 89FT5860 Portable 2-Way Radio User Manual APX 3000 User Guide

Motorola Solutions, Inc. Portable 2-Way Radio APX 3000 User Guide

User Manual

APX 3000 User Guide

68012007043-A

APX_3000_M1.book Page 1 Wednesday, October 17, 2012 12:56 PM

APX_3000_M1.book Page 2 Wednesday, October 17, 2012 12:56 PM

English

ASTRO® APX™ 3000

Digital Portable Radios

Quick Reference Card

RF ENERGY EXPOSURE AND PRODUCT SAFETY

GUIDE FOR PORTABLE TWO-WAY RADIOS

ATTENTION!

This radio is restricted to occupational use only to satisfy

FCC RF energy exposure requirements. Before using this

product, read the guide enclosed with your radio which contains

important operating instructions for safe usage and RF energy

awareness and control for compliance with applicable standards

and regulations.

Radio Controls

Radio On/Off

Channels and Volume

*Middle Side Button is programmable.

** Up and Down Arrow button default function is

to adjust volume.

Entering a Channel/Zone

Sending an Emergency Alarm

**Default emergency button press timer is set

to 1 second. This timer is programmable, see

page 36 in the user guide for details.

To exit emergency at any time, press and hold

the Emergency button.

Before using this product, read the operating instructions

for safe usage contained in the Product Safety and RF

Exposure booklet enclosed with your radio.

Top Button

____________

Up Arrow

Button**

____________

Antenna

Top Side Button

____________

Middle Side

Button*

(1)____________

(2)____________

Down Arrow

Button**

____________

On/Off Switch

IMPORANT!

You must connect a speaker microphone,

earpiece or headset to hear the audio indicators

and a GCAI DRSM to see the strings and icons

your radio displays.

•On – Push the On/Off Switch downwards. You

see a Green Dot.

•Off – Push the On/Off Switch upwards.

•Middle Side Button* – To toggle between

Volume, Channel or Zone mode.

Side

Connector

Cover

Battery

Connector

Transmit/

Receive LED

Battery

Bluetooth

Pairing

Spot

Bluetooth

LED

•Up Arrow Button** – To increase volume; to

toggle the channels or zones up.

•Down Arrow Button** – To decrease volume;

to toggle the channels or zones down.

1Press the Middle Side Button to toggle to

channel/zone mode.

2Up Arrow Button or Down Arrow Button to

change the channel/zone.

3Adjust volume, if necessary.

4Press the PTT button to transmit; release to

receive.

1Press and release the Emergency button**.

2When acknowledgment is received, you hear

four beeps; alarm ends; and radio exits

emergency.

*PMLN6407A*

PMLN6407A

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All

1303 East Algonquin Road., Schaumburg,Illinois 60196, U.S.A.

APX_3000_M1.book Page 3 Wednesday, October 17, 2012 12:56 PM

English

Sending an Emergency Call

To exit emergency at any time, press and hold

the Emergency button.

Sending an Emergency Alarm

To exit emergency at any time, press and hold

the Emergency button.

LED Indicator

Bluetooth Pairing with Mission Critical

Wireless Pod

You need to pair a Mission Critical Wireless

earpiece Bluetooth headset with Pod to your

radio to hear the Voice Announcement (feature

enabled via CPS).

Bluetooth Pairing with Key Fob

PMLN6233_ Discreet Mission Critical Wireless

RCU key fob is recommended to use with your

APX 3000 as it provides additional functionality

to this radio.

Connecting to Display RSM*

*Only Display RSM supports the APX 3000

display capability.

1Press the Emergency button.

2Press and hold the PTT button. Speak clearly

with the microphone near your mouth.

3Release the PTT button to end call.

4Press and hold Emergency button to exit

emergency.

1Press the Emergency button.

2The LED does not light up, and there is no

tone.

3Silent emergency continues until you press

and hold the Emergency button to exit

emergency state.

Press and release the PTT button to exit the

Silent Emergency Alarm mode and enter

regular dispatch or Emergency Call mode.

Solid red Radio is transmitting.

Blinking red

Radio is transmitting at low

battery condition.

Power-Up failure.

Solid green Radio has completed power

up.

Blinking blue

(3 Blinks) Bluetooth On/Off.

Blinking blue with

short interval

Bluetooth connection is idle

and ready to be paired.

Momentarily short

blinking blue

Bluetooth is connecting with

at least one device.

Very rapid blinking

blue

Bluetooth fails to connect or

disconnect from a device.

Solid blue for two

seconds

Bluetooth device is

connected or disconnected

successfully.

Solid blue Bluetooth error.

Blinking blue at

heartbeat pace

Radio is connected with at

least one Bluetooth

accessory device.

1To function in Voice Announcement, plug the

earpiece into the Wireless Pod.

To function as a Standalone PTT Device,

remove the earpiece.

2Power on both your radio and Pod.

3Ensure the Bluetooth feature of your radio and

Pod are enabled.

4Place the Bluetooth pairing spot of your Pod

within one inch from the Bluetooth pairing spot

on your radio.

1Verify that both your radio and your key fob

are powered ON and in pairing mode.

2To enter pairing mode on your key fob, press

and hold the Trunk button while powering up

the key fob.

3Place the Bluetooth pairing spot on your key

fob within one inch of the Bluetooth pairing

spot on your radio.

4Radio LED repeats long blinking blue

indicating connection is successfully

established.

1Turn off your Radio.

2Align and attach the RSM’s connector to your

radio’s side connector.

3Secure by tightening the screw on the lower

end of the connector.

APX_3000_M1.book Page 4 Wednesday, October 17, 2012 12:56 PM

Declaration of Conformity

English

Declaration of Conformity

This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party

Name: Motorola Solutions, Inc.

Address: 1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.

Phone Number: 1-800-927-2744

Hereby declares that the product:

Model Name: APX 3000

conforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)

Class B Digital Device

As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

APX_3000_M1.book Page i Wednesday, October 17, 2012 12:56 PM

Declaration of Conformity

English

Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

APX_3000_M1.book Page ii Wednesday, October 17, 2012 12:56 PM

Contents

English

iii

Contents

This User Guide contains all the information you need

to use the APX™ 3000 Series Digital Portable Radios.

Declaration of Conformity . . . . . . . . . . . . . . . . . .i

Important Safety Information . . . . . . . . . . . . . vii

RF ENERGY EXPOSURE AND PRODUCT SAFETY

GUIDE FOR PORTABLE TWO-WAY RADIOS . . vii

Software Version . . . . . . . . . . . . . . . . . . . . . . . vii

Notice to Users (FCC and Industry Canada) . . . . . vii

Informations importantes sur la sécurité . . .viii

GUIDE SUR L’EXPOSITION AUX

RADIOFRÉQUENCES ET LA SÉCURITÉ DU

PRODUIT POUR RADIOS PORTATIVES

BIDIRECTIONNELLES . . . . . . . . . . . . . . . . . . . . .viii

Version du logiciel . . . . . . . . . . . . . . . . . . . . . . .ix

Avis aux utilisateurs (FCC et Industrie Canada) . . . .ix

Computer Software Copyrights . . . . . . . . . . . .ix

Documentation Copyrights . . . . . . . . . . . . . . . .x

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1

Notations Used in This Manual . . . . . . . . . . . . . . . . . 1

Additional Performance Enhancement . . . . . . . . . . . 2

Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2

CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 2

Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 2

SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What Your Dealer/System Administrator

Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preparing Your Radio for Use . . . . . . . . . . . . . .3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5

Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Attaching the Battery‡ . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6

Attaching the Accessory Connector Cover . . . . . . . . 7

Installing Accessories with GCAI Connector . . . . . . . 7

Turning On Your Radio‡ . . . . . . . . . . . . . . . . . . . . . . 8

APX_3000_M1.book Page iii Wednesday, October 17, 2012 12:56 PM

Contents

English

Adjusting the Volume† . . . . . . . . . . . . . . . . . . . . . . . 9

Pairing Radio with Pod and Earpiece†‡ . . . . . . . . . . 9

Pairing Radio with Key Fob . . . . . . . . . . . . . . . . . . 10

Using the Carry Holster . . . . . . . . . . . . . . . . . . . . . 11

Inserting to the Carry Holster . . . . . . . . . . . . . . . . . 11

Removing Your Radio from the Carry Holster . . . . 11

Identifying Radio Controls . . . . . . . . . . . . . . . .12

Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . 13

Programmable Features . . . . . . . . . . . . . . . . . . . . . 14

Assignable Radio Functions . . . . . . . . . . . . . . . . . . 14

Assignable Settings or Utility Functions . . . . . . . . . 15

Accessing the Preprogrammed Functions . . . . . . . 15

Multi-Functional Button (MFB) . . . . . . . . . . . . . . . . 15

Using Push-To-Talk (PTT) Button† . . . . . . . . . . . . 16

Identifying Status Indicators . . . . . . . . . . . . . .16

Status Icons‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

LED Indicators in Dark Mode† . . . . . . . . . . . . . . . . 19

Intelligent Lighting Indicators‡ . . . . . . . . . . . . . . . . 20

Alert Tones† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

General Radio Operation . . . . . . . . . . . . . . . . 24

Selecting a Zone† . . . . . . . . . . . . . . . . . . . . . . . . . 24

Selecting a Radio Channel† . . . . . . . . . . . . . . . . . . 25

Using Mode Select Feature . . . . . . . . . . . . . . . . . . 26

Saving a Zone and Channel to a Mode Select

Button† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Saving a Zone and Channel to a Button† . . . . . . . .26

Receiving and Responding to a Radio Call . . . . . . 27

Receiving and Responding to a Call‡ . . . . . . . . . . .27

Receiving and Responding to a Private Call (Trunking

Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Receiving and Responding to a Telephone Call

(Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . .28

Making a Radio Call† . . . . . . . . . . . . . . . . . . . . . . . 29

Repeater or Direct Operation . . . . . . . . . . . . . . . . . 29

Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 30

Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .30

Conventional Mode Operation . . . . . . . . . . . . . . . .30

Advanced Features . . . . . . . . . . . . . . . . . . . . . 31

Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 31

Receiving and Responding to a Selective Call

(Conventional Only)†‡ . . . . . . . . . . . . . . . . . . . . . .31

APX_3000_M1.book Page iv Wednesday, October 17, 2012 12:56 PM

Contents

English

Using the Dynamic Regrouping Feature (Trunking

Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Requesting a Reprogram (Trunking Only)†‡ . . . . .32

Classifying Regrouped Radios . . . . . . . . . . . . . . . .33

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Scan On or Off . . . . . . . . . . . . . . . . . . . . . .33

Deleting a Nuisance Channel† . . . . . . . . . . . . . . . .34

Restoring a Nuisance Channel . . . . . . . . . . . . . . . .34

Call Alert Paging†‡ . . . . . . . . . . . . . . . . . . . . . . . . . 35

Receiving a Call Alert Page . . . . . . . . . . . . . . . . . .35

Emergency Operation†‡ . . . . . . . . . . . . . . . . . . . . . 35

Sending an Emergency Alarm . . . . . . . . . . . . . . . .36

Sending an Emergency Call (Trunking Only) . . . . .36

Sending an Emergency Alarm with Emergency Call 37

Sending a Silent Emergency Alarm . . . . . . . . . . . .38

Using the Emergency Keep-Alive Feature . . . . . . .38

Man Down†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Pre-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Post-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Alerting Tones When Man Down Feature is

Triggered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Triggering Emergency . . . . . . . . . . . . . . . . . . . . . . .41

Exiting Man Down Feature . . . . . . . . . . . . . . . . . . .41

Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . . .41

Testing the Man Down Feature . . . . . . . . . . . . . . . .42

Secure Operations . . . . . . . . . . . . . . . . . . . . . . . . . 43

Selecting Secure Transmissions†‡ . . . . . . . . . . . . 43

Selecting Clear Transmissions†‡ . . . . . . . . . . . . . 43

Managing Encryption . . . . . . . . . . . . . . . . . . . . . . . 44

Loading an Encryption Key† . . . . . . . . . . . . . . . . . 44

Using the Multikey Feature . . . . . . . . . . . . . . . . . . 44

Erasing All the Selected Encryption Keys‡ . . . . . . 45

Requesting an Over-the-Air Rekey

(ASTRO Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . 45

MDC Over-the-Air Rekeying (OTAR) Page . . . . . 46

Hear Clear† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Trunking System Controls†‡ . . . . . . . . . . . . . . . . . . 47

Using the Failsoft System . . . . . . . . . . . . . . . . . . . 47

Going Out of Range . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the Site Trunking Feature . . . . . . . . . . . . . . 48

Mission Critical Wireless

- Bluetooth® -†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Turning the Bluetooth On . . . . . . . . . . . . . . . . . . . . 48

Turning the Bluetooth Off . . . . . . . . . . . . . . . . . . . . 49

Re-Pair Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Bluetooth Drop Timer . . . . . . . . . . . . . . . . . . . . . . . 50

Pairing the Bluetooth Device with Your Radio . . . . 50

Indicating the Bluetooth Connection is Lost . . . . . . 51

Turning the Bluetooth Audio On (Routing the Audio from

Your Radio to the Headset) . . . . . . . . . . . . . . . . . . 52

APX_3000_M1.book Page v Wednesday, October 17, 2012 12:56 PM

Contents

English

Turning the Bluetooth Audio Off (Routing the Audio from

the Headset to Your Radio) . . . . . . . . . . . . . . . . . . 52

Adjusting the Volume of Your Radio from Bluetooth

Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Clearing All Bluetooth Devices Information . . . . . . 53

Programming Over Project 25 (POP 25) (ASTRO 25

and ASTRO Conventional) . . . . . . . . . . . . . . . . . . 53

Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Flipping the Display on DRSM‡ . . . . . . . . . . . . . . . 54

Controlling the Display Backlight‡ . . . . . . . . . . . . . 54

Locking and Unlocking the Controls†‡ . . . . . . . . . . 54

Turning Voice Mute On or Off†‡ . . . . . . . . . . . . . . . 55

Using the Time-Out Timer . . . . . . . . . . . . . . . . . . . 55

Using the Conventional Squelch Operation

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Analog Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Digital Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Using the Digital PTT ID Feature‡ . . . . . . . . . . . . . 56

Using the Smart PTT Feature (Conventional Only) 56

Voice Announcement† . . . . . . . . . . . . . . . . . . . . . . 57

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . 60

Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . 61

Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . 62

Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . .62

Taking Care of the Battery . . . . . . . . . . . . . . . . . . . 63

Checking the Battery Charge Status . . . . . . . . . . . .63

LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . . .63

Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Battery Recycling and Disposal . . . . . . . . . . . . . . .64

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Highlights for the Accessories . . . . . . . . . . . . . . . . 65

Appendix: Maritime Radio Use in the VHF

Frequency Range . . . . . . . . . . . . . . . . . . . . . . 66

Special Channel Assignments . . . . . . . . . . . . . . . . 66

Emergency Channel . . . . . . . . . . . . . . . . . . . . . . . .66

Non-Commercial Call Channel . . . . . . . . . . . . . . . .66

Operating Frequency Requirements . . . . . . . . . . . 67

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Commercial Warranty . . . . . . . . . . . . . . . . . . . 73

APX_3000_M1.book Page vi Wednesday, October 17, 2012 12:56 PM

Important Safety Information

English

vii

Important Safety Information

RF ENERGY EXPOSURE AND PRODUCT

SAFETY GUIDE FOR PORTABLE TWO-WAY

RADIOS

ATTENTION!

This radio is restricted to occupational use only to

satisfy FCC RF energy exposure requirements.

Before using this product, read the guide enclosed with

your radio which contains important operating

instructions for safe usage and RF energy awareness

and control for compliance with applicable standards and

regulations.

For a list of Motorola-approved antennas, batteries, and

other accessories, visit the following website:

http://www.motorolasolutions.com/APX

Under Industry Canada regulations, this radio transmitter may

only operate using an antenna of a type and maximum (or

lesser) gain approved for the transmitter by Industry Canada. To

reduce potential radio interference to other users, the antenna

type and its gain should be so chosen that the equivalent

isotropically radiated power (e.i.r.p.) is not more than that

necessary for successful communication.

Software Version

All the features described in the following sections are

supported by the radio's software version R09.00.00 or

later.

Check with your dealer or system administrator

for more details of all the features supported.

Notice to Users (FCC and Industry Canada)

This device complies with Part 15 of the FCC rules and

RSS 210 of the Industry Canada rules per the conditions

listed below:

1This device may not cause harmful interference.

2This device must accept any interference received,

including interference that may cause undesired

operation.

3Changes or modifications made to this device, not

expressly approved by Motorola, could void the user's

authority to operate this equipment.

Before using this product, read the operating

instructions for safe usage contained in the

Product Safety and RF Exposure booklet

enclosed with your radio.

APX_3000_M1.book Page vii Wednesday, October 17, 2012 12:56 PM

Informations importantes sur la sécurité

viii

Français Canadien

Informations importantes sur la

sécurité

GUIDE SUR L’EXPOSITION AUX

RADIOFRÉQUENCES ET LA SÉCURITÉ DU

PRODUIT POUR RADIOS PORTATIVES

BIDIRECTIONNELLES

ATTENTION!

Cette radio est réservée à un usage professionnel

seulement pour satisfaire les normes d'exposition

à l'énergie RF de la FCC. Avant d'utiliser ce produit,

lisez le guide inclus avec votre radio, qui contient

d'importantes informations sur le mode d'emploi

sécuritaire du produit ainsi que des informations relatives

à l'énergie de RF et à son contrôle, afin d'assurer la

conformité aux normes et règlements applicables.

Pour obtenir une liste d'antennes et d'autres accessoires

approuvés par Motorola, consultez le site Web:

http://www.motorolasolutions.com/APX

Selon la règlementation d'Industrie Canada, cet émetteur radio

ne peut être utilisé qu'avec une antenne dont le type et le gain

maximal (ou minimal) sont approuvés par Industrie Canada

pour cet émetteur. Afin de limiter les interférences radio pour les

autres utilisateurs, le type et le gain de l'antenne doivent être

choisis de façon à ce que la puissance isotrope rayonnée

équivalente (P.I.R.E.) ne soit pas plus forte qu'il ne le faut pour

établir la communication.

Avant d'utiliser ce produit, lisez les directives

d'utilisation sécuritaire présentées dans le livret

Sécurité du produit et exposition à l'énergie RF

accompagnant votre radio.

Mise en garde

APX_3000_M1.book Page viii Wednesday, October 17, 2012 12:56 PM

Version du logiciel

English

Version du logiciel

Toutes les fonctionnalités décrites dans les sections

suivantes sont prises en charge par la version du logiciel

R09.00.00 ou ultérieure de la radio.

Vérifiez auprès de votre détaillant ou de l'administrateur

de système pour obtenir des renseignements sur les

fonctionnalités prises en charge.

Avis aux utilisateurs (FCC et Industrie Canada)

Cet appareil est conforme à la Partie 15 des règlements

de la FCC et RSS 210 du règlement d'Industrie Canada

selon les conditions énumérées ci-dessous:

1Ce dispositif ne doit pas causer d'interférences

nuisibles.

2Cet appareil doit accepter toute interférence reçue, y

compris les interférences qui peuvent perturber le

fonctionnement.

3Les changements ou les modifications apportées à ce

dispositif, non expressément approuvées par Motorola,

peuvent annuler le droit de l'utilisateur à utiliser cet

équipement.

Computer Software Copyrights

The Motorola products described in this manual may

include copyrighted Motorola computer programs stored

in semiconductor memories or other media. Laws in the

United States and other countries preserve for Motorola

certain exclusive rights for copyrighted computer

programs, including, but not limited to, the exclusive right

to copy or reproduce in any form the copyrighted

computer program. Accordingly, any copyrighted

Motorola computer programs contained in the Motorola

products described in this manual may not be copied,

reproduced, modified, reverse-engineered, or distributed

in any manner without the express written permission of

Motorola. Furthermore, the purchase of Motorola

products shall not be deemed to grant either directly or by

implication, estoppel, or otherwise, any license under the

copyrights, patents or patent applications of Motorola,

except for the normal non-exclusive license to use that

arises by operation of law in the sale of a product.

APX_3000_M1.book Page ix Wednesday, October 17, 2012 12:56 PM

Documentation Copyrights

English

Documentation Copyrights

No duplication or distribution of this document or any

portion thereof shall take place without the express

written permission of Motorola. No part of this manual

may be reproduced, distributed, or transmitted in any

form or by any means, electronic or mechanical, for any

purpose without the express written permission of

Motorola.

Disclaimer

The information in this document is carefully examined,

and is believed to be entirely reliable. However, no

responsibility is assumed for inaccuracies. Furthermore,

Motorola reserves the right to make changes to any

products herein to improve readability, function, or

design. Motorola does not assume any liability arising out

of the applications or use of any product or circuit

described herein; nor does it cover any license under its

patent rights, nor the rights of others.

APX_3000_M1.book Page x Wednesday, October 17, 2012 12:56 PM

Getting Started

English

Getting Started

Take a moment to review the following:

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1

Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1

Additional Performance Enhancement . . . . . . . . . . . . . page 2

What Your Dealer/System Administrator

Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3

How to Use This Guide

This User Guide covers the basic operation of the APX™3000

Portables.

However, your dealer or system administrator may have

customized your radio for your specific needs. Check with your

dealer or system administrator for more information.

Notations Used in This Manual

Throughout the text in this publication, you will notice the use of

WARNING, Caution, and Note. These notations are used to

emphasize that safety hazards exist, and the care that must be

taken or observed.

An operational procedure, practice, or condition,

etc., which may result in injury or death if not

carefully observed.

An operational procedure, practice, or

condition, etc., which may result in damage

to the equipment if not carefully observed.

Note: An operational procedure, practice, or condition,

etc., which is essential to emphasize.

APX_3000_M1.book Page 1 Wednesday, October 17, 2012 12:56 PM

Getting Started

English

Additional Performance Enhancement

The following are some of the latest creations designed to

enhance the security, quality and efficiency of your radios.

Dynamic System Resilience (DSR)

DSR ensures your radio system is seamlessly switched to a

backup master site dynamically in case of system failure.

DSR also provides additional indication e.g. failure detection,

fault recovery, and redundancy within the system to address to

you who is in need. Mechanisms related to the Integrated Voice

and Data (IV & D) or data centric are all supported by DSR.

CrossTalk Prevention

This feature prevents crosstalk scenario from happening,

especially when a wideband antenna is used. This feature

allows the adjustment of the Trident Transmitting SSI clock rate

in your radio to be varied from the Receiving Frequency. This

subsequently reduced the possibilities of radio frequency

interfering spurs and prevents the issues of crosstalk.

Encrypted Integrated Data (EID)

EID provides security encryption and authentication of IV & D

data bearer service communication between your radio and the

Customer Enterprise Network.

SecureNet

SecureNet allows you to perform secured communications on

an Analog or Motorola Data Communication (MDC) channel.

The MDC OTAR feature will allow you to perform OTAR

activities on an MDC channel.



APX_3000_M1.book Page 2 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

What Your Dealer/System Administrator

Can Tell You

Check with your dealer or system administrator for the correct

radio settings, if your radio is to be operated in extreme

temperatures (less than -30 °C or more than +60 °C), to ensure

proper operation.

You can also consult your dealer or system administrator about

the following:

•Is your radio preprogrammed with any preset conventional

channels?

•Which buttons have been preprogrammed to access other

features?

•What optional accessories may suit your needs?

Preparing Your Radio for Use

APX 3000 is a small body radio meant to work together with

other light weight accessories such as Mission Critical Wireless

key fob, headset and pod in order to interact with you efficiently.

IMPORANT!

1Your radio has Voice Announcement feature

(programmable) which provides audible status

update of your radio function through the speaker

microphone, earpiece or headset. This helps to

confirm the changes you have made when interacting

with your radio in covert. See Voice Announcement†

on page 57 to learn how this feature works.

2You must connect a GCAI DRSM to see the strings on

the display. The content in this manual has included

the strings which you could see from the display of a

DRSM.

APX_3000_M1.book Page 3 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

Throughout the text in this publication, notice the use of the

symbols shown below. They are to remind you that external

accessory is required to see or hear the indications of your radio

during an operation procedure, practice, or condition etc.,

which:

The application of these accessories are optional. Consult your

agent for the most suitable features and accessories required

for you to work with this radio.

Assemble your radio by following these steps:

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5

Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5

Attaching the Battery‡ . . . . . . . . . . . . . . . . . . . . . . . . . . page 5

Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . page 6

Attaching the Accessory Connector Cover . . . . . . . . . . page 7

Installing Accessories with GCAI Connector . . . . . . . . . page 7

Turning On Your Radio‡ . . . . . . . . . . . . . . . . . . . . . . . . page 8

Adjusting the Volume†. . . . . . . . . . . . . . . . . . . . . . . . . . page 9

Pairing Radio with Pod and Earpiece†‡ . . . . . . . . . . . . page 9

Pairing Radio with Key Fob . . . . . . . . . . . . . . . . . . . . . page 10

Using the Carry Holster . . . . . . . . . . . . . . . . . . . . . . . . page 11

Inserting to the Carry Holster . . . . . . . . . . . . . . . . . . page 11

Removing Your Radio from the Carry Holster . . . . . page 11

†Requires to connect a speaker microphone,

earpiece or headset to your radio to hear the

audio tones or announcements.

‡Requires to connect a DRSM to your radio to

read the strings or indications displayed on your

radio.

APX_3000_M1.book Page 4 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

Charging the Battery

The Motorola-approved battery shipped with your radio is

uncharged. Prior to using a new battery, charge it for a minimum

of 16 hours to ensure optimum capacity and performance.

For a list of Motorola-authorized batteries available for use

with your radio, see Accessories on page 65.

Note: When charging a battery attached to your radio, turn

your radio off to ensure a full charge.

Battery Charger

To charge the battery, place the battery, with or without your

radio, in a Motorola-approved charger. The charger’s LED

indicates the charging progress; see your charger’s user guide.

For a list of chargers, see Accessories on page 65.

Attaching the Battery‡

With your radio turned off, slide the battery into your radio’s

frame until the bottom latch clicks into place.

To avoid a possible explosion:

•DO NOT replace the battery in any area

labeled “hazardous atmosphere”.

•DO NOT discard batteries in a fire.



APX_3000_M1.book Page 5 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

To remove the battery,

turn your radio off. Lift up

the latch then slide the

battery down to remove

the battery from your

radio.

Note:If your radio is

preprogrammed

with volatile-key

retention, the

encryption keys

are retained for

approximately 30

seconds after

battery removal.

Check with your

dealer or system

administrator for

more information.

You can view the status of

the IMPRES™ battery if your radio is using an IMPRES™

battery. See Checking the Battery Charge Status on page 63

for more information.

Installing the Antenna

With your radio turned off, set the antenna in its receptacle and

turn clockwise to attach it to your radio.

To remove the antenna, turn the antenna counterclockwise.

Make sure you turn off your radio first.

Battery Latch

is at the bottom

of the battery.

APX_3000_M1.book Page 6 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

Attaching the Accessory Connector

Cover

The accessory connector is located on the antenna side of your

radio. It is used to connect accessories to your radio.

Note: To prevent damage to the connector, shield it with the

connector cover when not in use.

Insert the hooked end of

the cover into the slot

above the connector.

Press downward on the

cover’s top to seat it in the

slot. Once in place, rotate

the thumbscrew clockwise

by hand until tight.

To remove the accessory

connector cover, rotate the

thumbscrew

counterclockwise until it

disengages from your

radio. If the thumbscrew is

too tight, use an Allen

wrench to loosen it first.

Rotate and lift the connector cover to disengage it from your

radio.

Installing Accessories with GCAI

Connector

Connect a GCAI DRSM to see the icons and strings and hear

audio alerts of your radio. You can also hear the audio alerts

with a GCAI Surveillance Earpieces.

Hooked End

Thumbscrew

Hex Socket

Head

GCAI Connector

Display of the DRSM

APX_3000_M1.book Page 7 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

Turning On Your Radio‡

Push the On/Off Switch to turn the power on or off. You see a

green spot when the switch is in the ON position.

If the power-up test is successful, you see momentary

MOTOROLA on the RSM display.

Note: If the power-up test is unsuccessful, you see ER XX/

YY (XX/YY is an alphanumeric code) on your DRSM

screen. Turn off your radio, check the battery, and turn

on your radio.

If your radio fails the power-up test again, record the

ER XX/YY code and contact your dealer.

Note: If the power-up test is successful, but you see HW BRD

ABSENT or HW BRD MISMATCH on your DRSM

screen, send your radio to the qualified technician to fix

this error.

If the power-up test is successful, but you see HW BRD

FAILED or MAND HW ERRORon your DRSM screen,

send your radio to the qualified technician to fix this

error.

To turn off your radio, push the On/Off Switch until you do not

see the green spot.

On/Off Switch

APX_3000_M1.book Page 8 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

Adjusting the Volume†

By default, press the Up and Down Arrow Button to adjust the

volume you hear on your headset.

Please refer to your agent or qualified radio technician if you

need to enable the Up and Down Arrow Button with other

function.

Note: When using DSRM or headset, ensure that the main

speaker is pointed towards you for increased loudness

and intelligibility, especially in areas with loud

background noises.

Ensure the Up and Down Arrow Button is in Volume

mode by pressing the Multi Function Button (MFB) to

toggle to Volume mode.

MFB must be preprogrammed to a programmble

button.

Pairing Radio with Pod and Earpiece†‡

Up Arrow

Button

Down Arrow

Button

Mission Critical

Wireless Pod

Headset

Bluetooth Pairing Spot

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Preparing Your Radio for Use

English

Plug the earpiece to the wireless Pod.

With your Pod and your radio powered up and both are in

pairing mode, place the Bluetooth pairing spot on your Pod

within one inch of the Bluetooth pairing spot on your radio.

Your radio Blue LED lights up solid for 2 seconds once

connected and followed by blinking blue at heartbeat pace to

indicate there is Bluetooth device connected to your radio.

Note: Ensure the microphone is not covered when you speak

into the microphone.

Your Pod can function as a standalone PTT device

without the headset.

Pairing Radio with Key Fob

Verify that both your radio and key fob are powered ON and in

pairing mode.

On your key fob,

press and hold the

Trunk button while

powering up your key

fob to enter pairing

mode.

Place the Bluetooth

pairing spot of your

key fob within one

inch of the Bluetooth

pairing spot of your

radio.

Your radio Blue LED

lights up solid for 2

seconds once connected and followed by repeats long blinking

to indicate there is Bluetooth device connected to your radio.

Bluetooth Pairing Spot

APX_3000_M1.book Page 10 Wednesday, October 17, 2012 12:56 PM

Preparing Your Radio for Use

English

Using the Carry Holster

Inserting to the Carry Holster

Position your radio within the

carry holster with the LEDs

facing inward. Slide your

radio down into the carry

holster.

Push your radio to the carry

holster until it clicks in

place.

Your radio is successfully

secured to the carry holster.

Removing Your Radio from the Carry Holster

Push the hook of the carry

holster to release your radio

top.



APX_3000_M1.book Page 11 Wednesday, October 17, 2012 12:56 PM

Identifying Radio Controls

English

Pull your radio out from the

carry holster. Identifying Radio Controls

Take a moment to review the following:

Radio Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . page 13

Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 14

Assignable Radio Functions. . . . . . . . . . . . . . . . . . . page 14

Assignable Settings or Utility Functions . . . . . . . . . . page 15

Accessing the Preprogrammed Functions. . . . . . . . . . page 15

Multi-Functional Button (MFB) . . . . . . . . . . . . . . . . . page 15

Using Push-To-Talk (PTT) Button† . . . . . . . . . . . . . . . page 16

APX_3000_M1.book Page 12 Wednesday, October 17, 2012 12:56 PM

Identifying Radio Controls

English

Radio Parts and Controls

Transmit/

Receive LED

Top Button*

On/Off Switch

Middle Side

Button*

Battery

Connector

* These radio controls/buttons are programmable.

Top Side

Button*

13 Bluetooth

Pairing

Spot

Antenna

Up Arrow

Button*

Down Arrow

Button*

Connector

Cover

Bluetooth

LED

Battery Latch

APX_3000_M1.book Page 13 Wednesday, October 17, 2012 12:56 PM

Identifying Radio Controls

English

Programmable Features

Any reference in this manual to controls that are

“preprogrammed” means that a qualified radio technician must

use your radio’s programming software to assign a feature to a

control.

Your dealer can program the programmable buttons as

shortcuts to radio functions or preset channels/groups

depending on the duration of a button press:

•Press – Pressing and releasing rapidly.

•Long press – Pressing and holding for the preprogrammed

duration (between 0.25 seconds and 3.75 seconds).

•Hold down – Keeping the button pressed.

Assignable Radio Functions

Bluetooth On/Off – Allows you to turn on/off the Bluetooth.

Bluetooth Audio Reroute – Allows you to toggle the audio

route from your radio to Remote Speaker Microphone or

Bluetooth headset.

Bluetooth Headset PTT – Keys up your Bluetooth Headset's

microphone. For APX3000, this feature can be configured to

key up Bluetooth Headset’s microphone, or GCAI’s accessory’s

microphone when Bluetooth Headset’s microphone is not

available.

Bluetooth Clear All Pairing – Allows you to clear all pairing

information for Bluetooth. This is accessed by a long press of

the Bluetooth On/Off Button.

Call Response – Allows you to answer a private call.

Channel Up and Down – Toggles the channel up and down.

Emergency – Depending on the programming, initiates or

cancels an emergency alarm or call.

Internet Protocol – Displays the Internet Protocol (IP) address,

device name and status of your radio.

Man Down Clear – Clears the alarm of Man Down mode which

was triggered when your radio achieves or passes a tilt angle

threshold or a combination of the angle threshold and a motion

sensitivity level.

Mode Change – Toggles to selected channel preprogrammed

to your radio.

Mode Select – Long-press programs a button with your radio's

current zone and channels; then once programmed, the short

press of that button jumps your radio to the programmed zone

and channel.

Monitor (Conventional Only) – Monitors a selected channel

for all radio traffic until function is disabled.

Nuisance Delete – Temporarily removes an unwanted channel,

except for priority channels or the designated transmit channel,

from the scan list.



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Identifying Radio Controls

English

One Touch 1 – Launches a specific feature with one single

button-press.

Rekey Request – Notifies the dispatcher you require a new

encryption key.

Reprogram Request (Trunking Only) – Notifies the dispatcher

you want a new dynamic regrouping assignment.

Scan – Toggles scan on or off.

Secure Transmission Select (Conventional and Trunking) –

Toggles the Secure Transmission On or Off when the Secure/

Clear Strapping fields is set to “Select” for your radio’s current

channel, and when your radio is model/option capable.

Talkaround/Direct (Conventional Only) – Toggles between

using a repeater and communicating directly with another radio.

TxInhibit – Inhibits transmission.

User – Automatically registers with the server.

Volume Up and Down – Toggles volume level up and down.

Zone Up and Down – Toggles zone up and down.

Assignable Settings or Utility Functions

Light/Flip – Press the button to toggle the display backlight on

or off.

Controls Lock – Locks or unlocks the programmable buttons.

Voice Announcement – Audibly indicates the current feature

mode, Zone or Channel you has just assigned.

Voice Mute – Toggles voice mute on or off.

Accessing the Preprogrammed Functions

You can access various radio functions through a short or long

press of the relevant programmable buttons.

Multi-Functional Button (MFB)

This button control enables you to select the features which the

Up and Down Arrow Button can adjust. All the programmable

buttons can be preprogrammed as MFB.

The features available for MFB are:

Volume Change – To enable the Up or Down Arrow Button to

change the volume of your speaker or headset. Press the Up or

Down Arrow Button to increase or decrease the volume level of

your headset. Long press the Arrow Button makes coarse

tuning of the volume level; short press the Arrow Button makes

fine tuning of the volume level.

Mode Change – To enable the Up or Down Arrow Button to

change the channel or zone. Press the Up or Down Arrow

Button to toggle the channel or zone up or down.



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Identifying Status Indicators

English

Your radio by default is set to use the primary feature. Short

presses of MFB toggle to either the secondary or primary

feature.

The secondary feature has an inactivity timer. This timer starts

when the secondary feature is left idle. Your radio returns to

primary feature when this timer expires.

Consult your dealer or system administrator for the best option

available for MFB.

Using Push-To-Talk (PTT) Button†

The PTT button can be preprogrammed on your radio’s or key

fob’s programmable button. The programmable PTT feature

and the PTT button on the Pod serves two basic purposes:

•While a call is in progress, the PTT button allows your radio to

transmit to other radios in the call.

Press and hold down PTT button to talk. Release the PTT

button to listen.

The microphone is activated when the PTT button is pressed.

•While a call is not in progress, the PTT button is used to make

a new call. See Monitoring Features on page 30 for more

information.

Identifying Status Indicators

Your radio indicates its operational status through the following:

Status Icons‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16

LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 18

LED Indicators in Dark Mode† . . . . . . . . . . . . . . . . . page 19

Intelligent Lighting Indicators‡ . . . . . . . . . . . . . . . . . . . page 20

Alert Tones†. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21

Status Icons‡

The 112 x 32 pixel monochrome display screen of your DRSM

shows your radio status and operating conditions.

Battery

For IMPRES™ battery operation only – the icon

shown indicates the charge remaining in the

battery.

For all battery operation – the icon blinks when

the battery is low.

Received Signal Strength Indicator (RSSI)

The number of bars displayed represents the

received signal strength for the current site, for

trunking only. The more stripes in the icon, the

stronger the signal.

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Identifying Status Indicators

English

Direct

•On = Radio is currently configured for direct

radio to radio communication (during

conventional operation only).

•Off = Radio is connected with other radios

through a repeater.

Monitor (Carrier Squelch)

Selected channel is being monitored (during

conventional operation only).

Power Level

•L = Radio is set at Low power.

•H = Radio is set at High power.

Scan

Radio is scanning.

Priority Channel Scan

•Blinking dot = Radio detects activity on

channel designated as Priority-

One.

•Steady dot = Radio detects activity on channel

designated as Priority-Two.

H or L

Vote Scan Enabled

The vote scan feature is enabled.

Secure Operation

•On = Secure operation.

•Off = Clear operation.

•Blinking = Receiving an encrypted voice call.

Bluetooth On

Bluetooth is on and ready for bluetooth

connection.

Bluetooth Connected

Bluetooth is currently connected to the external

bluetooth device.

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Identifying Status Indicators

English

LED Indicator

The LED indicator shows the operational status of your radio.

Transmit/

Receive LED

Bluetooth

LED

Transmit/Receive LED Bluetooth LED Status

Solid red – Radio is transmitting.

Solid red Solid green Radio is upgrading the firmware.

Blinking red – Radio is powering up with fatal error.

Slow blinking red – Radio is transmitting at low battery condition.

Blinking red Blinking blue Radio is powering up with update in progress.

Rapid blinking red –Radio has failed the self test upon powering up or encountered a fatal error.

Solid yellow – Channel is busy. (Conventional only.)

Rapid blinking yellow – Radio is receiving a secured transmission.

Solid green – Radio is powering up.

Radio is locked.

Solid green for three

seconds –Radio power up is successful.

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Identifying Status Indicators

English

LED Indicators in Dark Mode†

For covert operation, the LED can be preprogrammed to turn off

at specific zone channels. During operation in these zone

channels you do not see the LED blinking, instead you can use

Voice Announcement to hear and confirm the operation status.

Hence, It is recommended to duplicate the channel

programming into separate zone and have associated Voice

Announcement tied to zone to help indicate the LED on/off

state, for example Light Off Zone 1. Using zone control in this

case eases going into and out of the zone channel

preprogrammed with the LED on/off setting.

Solid green Short blinking blue

with long interval Radio is reading or upgrading by CPS.

–Blinking blue three

times Bluetooth is powering on or off.

– Rapid Blinking blue Radio is waiting to be paired when no device is connected with radio in Bluetooth.

–Blinking blue at

heartbeat pace Radio is connected with at least a device in Bluetooth link.

–Solid blue for two

seconds Bluetooth device is connected or disconnected successfully.

– Blinking blue Radio is clearing Bluetooth pairing information.

–Rapid blinking blue

for two seconds Radio fails to connect or disconnect from a device.

– Solid blue Radio is powering up with Option Board error.

Note: No LED indication occurs when your radio receives a clear (non-secured) transmission in trunking Mode.

Transmit/Receive LED Bluetooth LED Status



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Identifying Status Indicators

English

Intelligent Lighting Indicators‡

This feature temporary changes the backlight of the DRSM display screen to indicate a radio event has occurred.

Note: This feature must be preprogrammed by a qualified radio technician.

Backlight Notification When

Orange Emergency Alerts Your radio initiates an emergency alarm or call.

Your radio receives an emergency alarm or call.

Red Critical Alerts

Your radio battery is low.

Your radio is out of range.

Your radio enters failsoft mode.

Your radio is unable to establish a full connection with the system.

Your radio is unable to authenticate or register with the system.

Green Call Alerts

Your radio receives a private call.

Your radio receives a phone call.

Your radio receives a call alert.

Your radio receives a selective call.

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Identifying Status Indicators

English

Alert Tones†

An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s condition. The following table lists

these tones and when they occur. You can hear them using the Mission Critical Wireless Bluetooth headset or GCAI DRSM.

You Hear Tone Name Heard

Short,

Low-Pitched

Tone

Radio Self Test Fail When radio fails its power-up self test.

Reject When an unauthorized request is made.

Time-Out Timer Warning Four seconds before time out.

No ACK Received When radio fails to receive an acknowledgment.

Man Down Entry When radio initiates Man Down mode.

Long,

Low-Pitched

Tone

Time-Out Timer

Timed Out After time out.

Talk Prohibit/PTT Inhibit When PTT button is pressed, transmissions are not allowed.

Out of Range When PTT button is pressed, radio is out of range of the system.

Invalid Mode When radio is on an unpreprogrammed channel.

A Group of

Low-Pitched

Tones Busy When the system is busy.

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Identifying Status Indicators

English

Short,

Medium-Pitched

Tone

Valid Key-Press When a valid key is pressed.

Radio Self Test Pass When radio passes its power-up self test.

Clear Voice At beginning of a non-coded communication.

Priority Channel

Received When activity on a priority channel is received.

Emergency Alarm/Call

Entry When entering the emergency state.

Central Echo When central controller has received a request from a radio.

Long,

Medium-Pitched

Tone

Volume Set When volume is changed on a quiet channel.

Emergency Exit When exiting the emergency state.

A Group of

Medium-Pitched

Tones

Failsoft When the trunking system fails.

Automatic Call Back When voice channel is available from previous request.

Keyfail When encryption key has been lost.

Console Acknowledge When emergency alarm, or reprogram request ACK is received.

Received Individual Call When Call Alert or Private Call is received.

Site Trunking When a SmartZone trunking system fails.

You Hear Tone Name Heard

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Identifying Status Indicators

English

Short,

High-Pitched

Tone (Chirp) Low-Battery Chirp When battery is below preset threshold value.

Ringing Phone Call Received When a land-to-mobile phone call is received.

Gurgle Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received.

Talk Permit (When PTT button is pressed) verifying system accepting transmissions.

Incremental-

Pitched Tone

Bluetooth Paired When Bluetooth accessory is paired with your radio.

Bluetooth Connected When Bluetooth accessory is connected to your radio.

Decremental-

Pitched Tone

Bluetooth Unpaired When Bluetooth accessory is unpaired from your radio.

Bluetooth Disconnected When Bluetooth accessory is disconnected from your radio.

A Group of Very

High-Pitched

Tones

Man Down Continuous

Tone

When radio is in Man Down mode and prepares to transmit Emergency Alarm

when the timer of this alarm ends.

Doh-Sol MFB Enters Secondary

Feature When MFK is toggled to secondary feature.

Sol-Doh MFB Exits Secondary

Feature

When MFK is toggled to exit secondary feature and return to primary feature, or

when secondary function timer expires.

You Hear Tone Name Heard

APX_3000_M1.book Page 23 Wednesday, October 17, 2012 12:56 PM

General Radio Operation

English

General Radio Operation

Once you understand how your APX Portable is configured, you

are ready to use your radio.

Use this navigation guide to familiarize yourself with the basic

Call features:

Selecting a Zone†. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 24

Selecting a Radio Channel† . . . . . . . . . . . . . . . . . . . . page 25

Using Mode Select Feature. . . . . . . . . . . . . . . . . . . . . page 26

Saving a Zone and Channel to a Mode Select Button†. . . . .

page 26

Saving a Zone and Channel to a Button† . . . . . . . . page 26

Receiving and Responding to a Radio Call. . . . . . . . . page 27

Receiving and Responding to a Call‡ . . . . . . . . . . . page 27

Receiving and Responding to a Private Call (Trunking

Only)†‡

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 28

Receiving and Responding to a Telephone Call (Trunking

Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 28

Making a Radio Call† . . . . . . . . . . . . . . . . . . . . . . . . . page 29

Repeater or Direct Operation . . . . . . . . . . . . . . . . . . . page 29

Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . . . page 30

Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . . page 30

Conventional Mode Operation. . . . . . . . . . . . . . . . . page 30

Selecting a Zone†

A zone is a group of channels.

Use the following procedure to select a zone.

Note: Your radio must be preprogrammed to allow you to use

this feature.

Procedure:

1If Selecting a Zone is the secondary function of the Up and

Down Arrow Buttons, short press the MFB to toggle to

Selecting a Zone mode. You hear the Secondary Mode tone

and associated Voice Announcement if configured.

If Zone Up or Down feature is pre-programmed on a

programmable button, skip to step 2.

If Selecting a Zone is the primary function of Up and Down

Arrow Buttons, skip to step 2.

2Press the Up and Down Arrow Buttons, or preprogrammed

Zone Up or Zone Down buttons to toggle the zone list

backward or forward.If configured, you hear Voice

Announcement of the selected zone.

3Press the PTT button to transmit on the selected zone

channel.

See Voice Announcement†on page 57to understand how the Voice Announcement works.

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Selecting a Radio Channel†

A channel is a group of radio characteristics, such as transmit/

receive frequency pairs.

Use the following procedure to select a channel.

Note: Your radio must be preprogrammed to allow you to use

this feature. If you select a channel that is not within the

preprogrammed band, your radio indicates that it is on

an unsupported frequency with an audio warning.

Procedure:

1If Selecting a Channel is the secondary function of the Up

and Down Arrow Buttons, short press the MFB to toggle to

selecting channel mode.You hear the Secondary Mode Tone

and associated Voice Announcement if configured.

If Channel Up or Down feature is pre-programmed on a

programmable button, skip to step 2.

If Selecting a Channel is the primary function of Up and

Down Arrow Buttons, skip to step 2.

2Press the Up and Down Arrow Buttons or pre-programmed

Channel up or down button to toggle the channel list

backward or forward. If configured, you hear Voice

Announcement of the selected channel.

3Press the PTT button to transmit on the selected channel.

See Voice Announcement†on page 57to understand how the

Voice Announcement works.

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Using Mode Select Feature

Mode Select allows a long press to save your radio’s current

zone and channel to a programmable button. Once it saved, a

short-press of the button jumps the transmission to the saved

zone and channel.

To save the selected zone and channel, press the

preprogrammed button.

Note: Your radio must be preprogrammed to allow you to use

this feature.

Saving a Zone and Channel to a Mode Select

Button†

This feature allows to save two different zones or channels to a

preprogrammed button.

Procedure:

1Toggle your zone and channel to the required zone and

channel.

2Press the preprogrammed button to save the zone or

channel.

3You hear a short, medium-pitched tone when the zone and

channel is saved.

Note: To change the programmed zone and channel, repeat

this procedure.

Saving a Zone and Channel to a Button†

Save the frequent used zone and channel to a preprogrammed

Mode Select button.

Procedure:

1Toggle your zone and channel to the required zone and

channel.

2Press and hold the digit button you desire to program.

3You hear a short, medium-pitched tone when the zone and

channel is saved.

Note: Repeat this procedure to change the zone and channel

of the programmed button.

Short press of the programmed button changes your current

transmission to the zone and channel programmed in this

button.

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Receiving and Responding to a Radio Call

Once you have selected the required channel and/or zone, you

can proceed to receive and respond to calls.

The Transmitting or Receiving LED lights up solid red when

your radio is transmitting. In conventional mode, this LED lights

up solid yellow when your radio is receiving a transmission. In

trunking mode, there is no LED indication when your radio

receives a transmission.

If your radio is receiving a secure transmission, this LED blinks

yellow.

Receiving and Responding to a Call‡

Procedure:

When you receive a call, depending on how your radio is

preprogrammed:

1ASTRO Conventional Only:

The LED lights up solid yellow.

Trunking Only:

The display shows the caller alias or ID.

2Press the PTT button to respond to the call. The LED lights

up solid red.

3Release the PTT button to listen.

See Making a Radio Call† on page 29 for details on making a

Talkgroup Call.

Transmit/

Receive LED

Bluetooth

LED

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Receiving and Responding to a Private Call

(Trunking Only)†‡

A Private Call is a call from an individual radio to another

individual radio.

These one-to-one calls between two radios are not heard by

others in the current talkgroup. The calling radio automatically

verifies that the receiving radio is active on the system and can

display the caller’s ID.

Note: Your radio automatically exits the feature, if the feature

inactivity timer is enabled and when your radio is left

idle and the timer expires. You hear the Inactive Exit

Tone upon feature exit.

Procedure:

When you receive a Private Call:

1You hear two alert tones and the LED blinks green. The

backlight of the screen turns green and the display shows

CALL RCV, alternating with the caller alias (name) or ID

(number).

2Press the Call Response button within 20 seconds after the

call indicators begin.

3Press and hold the PTT button to talk. Release the PTT

button to listen.

4Press the Call Response button to hang up.

You cannot initiate a Private Call.

Receiving and Responding to a Telephone Call

(Trunking Only)†‡

This feature allows you to receive calls similar to standard

phone calls from a landline phone.

Note: Your radio automatically exits the feature, if the feature

inactivity timer is enabled and when your radio is left

idle and the timer expires. You will hear the Inactive

Exit Tone upon feature exit.

Procedure:

When you receive a Telephone Call:

1You hear a telephone-type ringing and the LED blinks green.

The backlight of the screen turns green and the display

shows PHN CALL.

2Press the Call Response button within 20 seconds after the

call indicators begin.

3Press and hold the PTT button to talk. Release the PTT

button to listen.

4Press the Call Response button to hang up.

You cannot initiate a Telephone Call.

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Making a Radio Call†

Procedure:

1Select a zone or channel by:

Press the preprogrammed Zone or Channel Up Down

Button.

Press the Up or Down Arrow Button via toggling the MFB.

2You hear Voice Announcement of the selected zone or

channel if it is enabled.

Repeater or Direct Operation

The REPEATER operation increases your radio’s range by

connecting with other radios through a repeater. The transmit

and receive frequencies are different.

The DIRECT or “talkaround operation” allows your radio to

bypass the repeater and connect directly to another radio. The

transmit and receive frequencies are the same.

Procedure:

Press the preprogrammed Repeater/Direct button to toggle

between talkaround and repeater modes.

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Monitoring Features

Radio users who switch from analog to digital radios often

assume that the lack of static on a digital channel is an

indication that your radio is not working properly. This is not the

case. Digital technology quiets the transmission by removing

the “noise” from the signal and allowing only the clear voice or

data information to be heard.

Use the Monitor feature to make sure a channel is clear before

transmitting.

Monitoring a Channel

Procedure:

1Press the preprogrammed Monitor button to toggle

Monitoring on.

2Press and hold the PTT button to transmit. The LED lights

up solid red.

3Release the PTT button to receive (listen).

The Carrier Squelch indicator appears on the display when you

monitor a channel via the preprogrammed Monitor button.

Conventional Mode Operation

Your radio may be preprogrammed to receive Private-Line®

(PL) calls.

Procedure:

1Momentarily press the Monitor button to listen for activity.

The Carrier Squelch indicator appears on the display.

2Press and hold the Monitor button to set continuous

monitor operation. The duration of the button press is

programmable.

3Press the Monitor button again, or the PTT button, to return

to the original squelch setting.

If you try to transmit on a receive-only channel, you hear an

invalid tone until you release the PTT button.

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Advanced Features

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Advanced Features

Use this navigation guide to learn more about advanced

features available with your radio:

Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 31

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 33

Call Alert Paging†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . page 35

Emergency Operation†‡ . . . . . . . . . . . . . . . . . . . . . . . page 35

Man Down†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 39

Secure Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 43

Trunking System Controls†‡ . . . . . . . . . . . . . . . . . . . . page 47

Mission Critical Wireless - Bluetooth® -†‡ . . . . . . . . . page 48

Programming Over Project 25 (POP 25) (ASTRO 25 and

ASTRO Conventional) . . . . . . . . . . . . . . . . . . . . . . . page 53

Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 54

Advanced Call Features

Receiving and Responding to a Selective Call

(Conventional Only)†‡

This feature allows you to receive a call from or to call a specific

individual. It is intended to provide privacy and to eliminate the

annoyance of having to listen to conversations that are of no

interest to you.

Procedure:

1When you receive a Selective Call, you hear two alert tones

and the LED lights up solid yellow. The backlight of the

screen turns green momentarily and the display briefly

shows CALL RCV.

2The speaker unmutes.

3Press and hold the PTT button to talk. Release the PTT

button to listen.

You cannot initiate a Selective Call.

Using the Dynamic Regrouping Feature (Trunking

Only)†‡

This feature allows the dispatcher to temporarily reassign

selected radios to a particular channel where they can

communicate with each other. This feature is typically used

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during special operations and is enabled by a qualified radio

technician.

You will not notice whether your radio has this feature enabled

until a dynamic regrouping command is sent by your dispatcher.

Note: If you try to access a zone or channel that has been

reserved by your dispatcher as a dynamically

regrouped mode for other users, an invalid tone

sounds.

Procedure:

1When your radio is dynamically regrouped, it automatically

switches to the dynamically regrouped channel. A “gurgle”

tone sounds and the display shows the dynamically

regrouped channel’s name.

2Press the PTT button to talk. Release PTT button to listen.

When your dispatcher cancels dynamic regrouping, your radio

automatically returns to the zone and channel that you were

using before your radio was dynamically regrouped.

Requesting a Reprogram (Trunking Only)†‡

This feature allows you to notify your dispatcher when you want

a new dynamic regrouping assignment.

Procedure:

1Press the preprogrammed Reprogram Request button to

send reprogram request to your dispatcher.

2The display alternates between RPGM and PLS WAIT.

3If you hear five beeps, your dispatcher has acknowledged

the reprogram request. The display shows ACK RCVD.

If your dispatcher does not acknowledge the reprogram

request within six seconds, a low-pitched alert tone sounds

and the display shows NO ACK.

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Classifying Regrouped Radios

Your dispatcher can classify regrouped radios into either of two

categories: Select Enabled or Select Disabled.

•Select-enabled radios are free to change to any available

channel, including the dynamic-regrouping channel, once you

have selected the dynamic-regrouping position.

•Select-disabled radios cannot change channels while

dynamically regrouped. Your dispatcher has forced your radio

to remain on the dynamic-regrouping channel.

The Scan or Private Call feature cannot be selected while your

radio is Select Disabled.

Scan

This feature allows you to monitor traffic on different channels

by scanning a preprogrammed list of channels.

Turning Scan On or Off

Procedure:

1Press the preprogrammed Scan button to toggle Scan on or

off.

2The display shows SCAN ON and the scan icon, indicating

that scan is enabled.

The display shows SCAN OFF, indicating that scan is

disabled.

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Deleting a Nuisance Channel†

If a channel continually generates unwanted calls or noise

(termed a “nuisance” channel), you can temporarily remove the

unwanted channel from the scan list.

This capability does not apply to priority channels or the

designated transmit channel.

Note: Deleting a “nuisance” channel is only possible through

the preprogrammed Nuisance Channel Delete

button.

Procedure:

1Press and hold the preprogrammed Scan button to delete

the nuisance channel.

When your radio is locked onto the channel to be deleted,

press the preprogrammed Nuisance Delete button.

2Your radio continues scanning the remaining channels in the

list.

Restoring a Nuisance Channel

Procedure:

To restore the deleted nuisance channel, do one of the

following:

•Turn your radio off and then turning it on again.

•Stop and restart a scan via the preprogrammed Scan button.

•Mode change to another channel and back to the original

channel.

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Call Alert Paging†‡

This feature allows your radio to work like a pager.

Note: This feature must be preprogrammed by a qualified

radio technician.

Receiving a Call Alert Page

Procedure:

1When you receive a Call Alert page, you hear four repeating

alert tones and the LED blinks green.

2The backlight of the screen turns green and the display

briefly shows PAGE RCV.

You cannot send a Call Alert page.

Emergency Operation†‡

The Emergency feature is used to indicate a critical situation.

If the Top button is preprogrammed to send an emergency

signal, this signal overrides any other communication over the

selected channel.

Your radio supports the following Emergency modes:

•Emergency Alarm

•Emergency Call (Trunking Only)

•Emergency Alarm with Emergency Call

•Silent Emergency Alarm

Check with your dealer or system administrator for more

information on the programming of this feature.

Only one of the Emergency modes above can be assigned to

the preprogrammed Emergency button.

Note: To exit emergency at any time, press and hold the

preprogrammed Emergency button until your radio

exit emergency. The timer of this long press can be

preprogrammed. Consult the qualified technician to

program the duration required.

Man Down is an alternate way to activate the Emergency

feature on the condition the Emergency must be set up for this

feature to operate.

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See Man Down†‡ on page 39 for details.

Sending an Emergency Alarm

This feature lets you send a data transmission, which identifies

your radio sending the emergency, to your dispatcher.

Note: Emergency button press timer by default is set to 1

second. This timer is programmable from 0 – 6

seconds by a qualified technician.

Procedure:

1Press and hold the preprogrammed Emergency button.

2The display shows EMERGNCY and the current zone or

channel. A short, medium-pitched tone sounds and the

LED blinks red momentarily.

An invalid tone sounds, if the selected channel does not

support emergency.

3When you receive your dispatcher’s acknowledgment, the

display shows ACK RCVD. Four tones sound, the alarm

ends, and your radio exits the Emergency Alarm mode.

If no acknowledgement is received, the display shows

NO ACK. The alarm ends and your radio exits the

Emergency Alarm mode.

Sending an Emergency Call (Trunking Only)

This feature gives your radio priority access on a channel.

Note: Your radio operates in the normal dispatch manner

while in Emergency Call, except, if enabled, it returns

to one of the following:

•Tactical/Non-Revert – You talk on the channel you

selected before you entered the emergency state.

•Non-Tactical/Revert – You talk on a

preprogrammed emergency channel. The

emergency alarm is sent on this same channel.

Procedure:

1Press the preprogrammed Emergency button.

2The display shows EMERGNCY and the current zone or

channel. A short, medium-pitched tone sounds.

An invalid tone sounds, if the selected channel does not

support emergency.

3Press and hold the PTT button. Speak clearly with your

microphone near your mouth.

4Release the PTT button to end the transmission and wait for

a response from your dispatcher.

5Press and hold the preprogrammed Emergency button until

your radio exits the Emergency Call mode.

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Note: The timer of this long press can be preprogrammed.

Consult your qualified technician to program the

duration required.

Sending an Emergency Alarm with Emergency

Call

Procedure:

1Press the preprogrammed Emergency button.

2The display shows EMERGNCY and the current zone or

channel. A short, medium-pitched tone sounds and the

LED blinks red momentarily.

An invalid tone sounds, if the selected channel does not

support emergency.

3Your radio enters the Emergency Call state when:

You receive your dispatcher’s acknowledgment. The display

shows ACK RCVD.

You receive no acknowledgement. The display shows

NO ACK.

You press the PTT button while in the Emergency Alarm

mode.

4Press and hold the PTT button. Speak clearly with the

microphone near your mouth.

5Release the PTT button to end the transmission and wait for

a response from your dispatcher.

6Press and hold the preprogrammed Emergency button until

your radio exits the Emergency Call mode.

Note: The timer of this long press can be preprogrammed.

Consult the qualified technician to program the

duration required.



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Sending a Silent Emergency Alarm

This feature allows you to send an Emergency Alarm to another

radio without any audio or visual indicators.

Procedure:

1Press the preprogrammed Emergency button.

2The display shows no changes, the LED does not light up,

and you hear no tones.

3The silent emergency state continues until you:

Press and hold the preprogrammed Emergency button for

about a second to exit the Silent Emergency Alarm mode.

Press and release the PTT button to exit the Silent

Emergency Alarm mode and enter regular dispatch or

Emergency Call mode.

Note: For ALL Emergency signals, when changing channels:

•If the new channel is also preprogrammed for

Emergency, you can change channels while in

Emergency operation. The emergency alarm or call

continues on the new channel.

•If the new channel is NOT preprogrammed for

Emergency, the display shows NO EMERG. You hear

an invalid tone until you exit the Emergency state or

change to a channel preprogrammed for Emergency.

Using the Emergency Keep-Alive Feature

This feature, when enabled, prevents your radio from being

turned off via the On/Off Switch when your radio is in the

Emergency state.

Note: Your radio only exits the Emergency state using one of

the ways mentioned in the previous sections.

See Sending an Emergency Alarm on page 36,

Sending an Emergency Call (Trunking Only) on

page 36, Sending an Emergency Alarm with

Emergency Call on page 37, or Sending a Silent

Emergency Alarm on page 38.

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Man Down†‡

Man Down condition is determined based upon your radio tilt

angle or a combination of radio tilt angle and the lack of radio

motion.

Man Down feature is an alternate way to activate the

Emergency feature if Emergency has been programmed in your

radio.

Your radio automatically activates Emergency Alarm or Call

when your radio achieves or passes a tilt angle threshold or a

combination of the angle threshold and your radio motion is

below the motion sensitivity level, depending upon how your

radio is programmed. Your radio must stay in this condition for a

preprogrammed amount of time before the Emergency Alarm or

Call is activated.

Note: It is recommended that an Emergency button is

preprogrammed in order to allow you to exit the

emergency condition.

The Man Down feature provides a Clear function to you. After a

Man Down condition has been detected, you can press a

preprogrammed Clear button to cancel the Man Down

condition. Your radio remains in the Man Down state without

triggering an emergency condition until your radio is moved out

of the Man Down state, at which point Man Down functionality

resumes.

The Man Down feature has three phases:

iYour radio senses the Man Down condition and Pre-Alert

Timer is initiated.

ii Man Down condition continues for the time duration defined

in the Pre-Alert Timer field. At the end of this time, your

radio alerts you on the Man Down status with an audible

alert tone and Man Down text on the screen. The Post-Alert

Timer also initiates at this point.

iii Man Down condition continues for the time duration defined

in the Post-Alert Timer field. Once the timer expires, the

Emergency alarm is transmitted. The Man Down Clear

function is used in this phase to cancel the Man Down

condition.

The following scenarios affect the timers:

•Pressing the PTT button suspends the Man Down timers;

releasing the PTT button reinitiates the Pre-Alert Timer.

•Pressing other buttons on your radio does not impact these

timers.

•Repositioning your radio exits the Man Down feature, which

stops and resets the timers.

•Pressing a preprogrammed Clear button to stops and resets

the timers. The timers do not restart until your radio is

repositioned.

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Note: Emergency must be set up for this feature to operate.

For details on operating the Emergency alerts, please

see Emergency Operation†‡ on page 35.

If your radio is preprogrammed to horizontal only, it

must be worn in a vertical position otherwise the Man

Down alert may be inadvertently triggered.

When your radio is programmed with Man Down

feature, special care is required when charging your

radio with a wall mounted charger. See Handling

Your Radio on page 62 for details.

Pre-Alert Timer

This timer sets the amount of time that a Man Down condition

must be present before your are warned of the Man Down

condition.

When your radio detects that it has returned to the vertical

position or when your radio detects motion, the Pre-Alert timer

stops and is reset.

The Pre-Alert timer reinitiates when your radio detects it is in the

horizontal position or motionless again.

Post-Alert Timer

This timer sets the amount of time your radio needs to remain in

the Man Down condition before the Emergency alarm is

transmitted. When the Post-Alert Timer is initiated, your radio

alerts you with an audible tone and displays the “MAN-DOWN”

text.

See Exiting Man Down Feature on page 41 to exit Man Down

feature.

Alerting Tones When Man Down Feature is

Triggered

The Man Down alert tone volume is directly related to your

radio’s volume. Ensure that your radio’s volume is loud enough

so that you do not miss the Post-Alert tone.

Note: If your radio is programmed with Silent Emergency,

your radio inhibits the alert tone and visual alert

associated with the emergency feature.

Note: If your radio is programmed in Surveillance Mode, your

radio inhibits all tones and lights on your radio

including the Man Down tones.

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Triggering Emergency

When you have not clear the Man Down condition and the Post-

Alert Timer comes to an end, Emergency Alarm or call is

triggered. Your radio sends emergency message to units within

the same Talkgroup. Your radio also sends ID number and GPS

coordinates to your dispatcher if these features are enabled.

You can exit Emergency following the Emergency procedure.

See Emergency Operation†‡ on page 35 for details.

Note: At this point the Man Down features is complete. Use

normal Emergency procedures to cancel Emergency

transmissions.

Exiting Man Down Feature

If you are not in a real Man Down situation, you should exit the

Man Down feature and prevent emergency from going off with

the following operation.

Procedure:

Repositioning your radio or shaking your radio (when motion

sensitivity is enabled).

Press the preprogrammed Man Down Clear button to exit.

Re-Initiating Man Down

After exiting the Emergency Operation when your radio is still in

Man Down condition (tilted achieving threshold angle or

motionless), you must first exit Man Down condition to then re-

initiate the Man Down feature.

Procedure:

Return your radio to the vertical position

Shake your radio (when motion sensitivity is enabled).

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Testing the Man Down Feature

Note: Enable the Emergency feature with Silent Alarm

disabled, but not in Surveillance Mode before running

this test on your radio.

Procedure:

When Man Down is enabled on your radio:

1Turn your radio on and place in the vertical position, for at

least 5 seconds.

2Lay your radio down in the horizontal position.

3Wait for alert tone.

4Your radio alerts with audible tone and displays MAN-

DOWN.

If no tone is heard, make sure that the Man Down feature is

enabled on your radio. If Man Down feature was not

enabled, please enable it and go through steps 1,2 and 3

again.

If the Man Down feature is enabled and no tone is heard,

send your radio to a qualified technician.

Handling Man Down Functional Error Messages

Procedure:

1If your radio display shows one of the following error

messages: HW BOARD ABSENT, MAND HW ERROR or HW

BRD MISMATCH. Send your radio to the qualified technician

to fix this error.

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Secure Operations

Secure radio operation provides the highest commercially

available level of voice security on both trunked and

conventional channels.

Unlike other forms of security, Motorola digital encryption

provides signaling that makes it virtually impossible for others to

decode any part of an encrypted message.

Selecting Secure Transmissions†‡

Procedure:

Press the preprogrammed Secure/Clear button to toggle to

clear mode.

Note: If the selected channel is preprogrammed for clear-only

operation – when you press the PTT button, an invalid

mode tone sounds and the display shows CLR TX.

Your radio cannot transmit until you toggle the Secure/

Clear button to the clear mode.

Selecting Clear Transmissions†‡

Procedure:

Press the preprogrammed Secure/Clear button to the clear

secure mode.

Note: If the selected channel is preprogrammed for secure-

only operation – when you press the PTT button, an

invalid mode tone sounds and the display shows SEC

TX.

Your radio cannot transmit until you toggle the Secure/

Clear button to the secure mode.



Advanced

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Managing Encryption

Loading an Encryption Key†

Note: Refer to the key-variable loader (KVL) manual for

equipment connections and setup.

Procedure:

1Attach the KVL to your radio.

2All other radio functions are locked out, except for power

down, backlight, and volume.

3Select the required keys and press the Menu Select button

directly below LOAD on the KVL. This loads the encryption

keys into your radio.

4When the key has been loaded successfully, your radio

sounds a short tone for single-key radios.

When the key has been loaded successfully, your radio

sounds an alternating tone for multikey radios.

5The KVL prompts that keyload is successful.

Using the Multikey Feature

This feature allows your radio to be equipped with different

encryption keys and supports the DES-OFB algorithm.

There are two types:

•Conventional Multikey – The encryption keys can be tied

(strapped), on a one-per-channel basis, through Customer

Programming Software. If talkgroups are enabled in

conventional, then the encryption keys are strapped to the

talkgroups.

•Trunked Multikey – If you use your radio for both

conventional and trunked applications, you have to strap your

encryption keys for trunking on a per-talkgroup or

announcement-group basis. In addition, you may strap a

different key to other features, such as dynamic regrouping,

failsoft, or emergency talkgroup.



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Erasing All the Selected Encryption Keys‡

This feature allows you to erase all or selected encryption keys.

Procedure:

Use the preprogrammed Top Side button and Top button to

erase the single key in radios with the single-key option, and to

erase all keys in radios with the multikey option.

1Press and hold the Top Side button.

2While holding Top Side button down, press the Top

(Emergency) button.

3The display shows PLS WAIT.

4When all the encryption keys have been erased, the display

shows ALL ERASED.

Note: DO NOT press the Top/Emergency button before

pressing the Top Side button, unless you are in an

emergency situation as this sends an emergency

alarm.

Requesting an Over-the-Air Rekey (ASTRO Only)†‡

This feature, also known as OTAR, allows your dispatcher to

reprogram the encryption keys in your radio remotely. Your

dispatcher performs the rekey operation upon receiving a rekey

request from you.

Procedure:

1Press and hold the preprogrammed Rekey Request button

to send the rekey request.

2If the rekey operation fails, a bad-key tone sounds and the

display shows RKY FAIL.

Note: The rekey operation failure indicates that your radio

does not contain the Unique Shadow Key (USK). This

key must be loaded into your radio with the key-

variable loader (KVL) before the rekey request can be

sent.

Refer to your local key management supervisor for

more information.



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MDC Over-the-Air Rekeying (OTAR) Page

This feature allows to view or define MDC Over-the-Air

Rekeying (OTAR) features.It is applied only when operating in

secure encrypted mode and only for conventional

communications. In additional to Rekey Requests, OTAR

transmissions include Delayed Acknowledgements, and Power-

up Acknowledgements.

Some of the options selected may also need to be set up at the

Key Management Controller (KMC) site to work properly.

Note: This feature must be preprogrammed by a qualified

radio technician. Check with your dealer or system

administrator for more information.

Hear Clear†

There are two components of Hear Clear.

1Companding:

Reduces the channel noise, e.g. OTA transmission, that is

predominantly present in UHF2 and 900 MHz channel with

the following features.

•Compressor – reduces the background noise flow and the

speech signal at transmitting radio.

•Expander – expands the speech while the noise flow

remains the same at receiving radio.

2Random FM Noise Canceller (Flutter Fighter):

Reduces the unwanted effects of random FM noise pulses

caused by channel fading under high Signal-to-Noise (S/N)

conditions such as in a moving in a transportation. The fading

effects, heard as audio pops and clicks, are cancelled without

affecting the desired audio signal.

The Random FM Noise Canceller operates only in receive

mode.

Note: This feature must be preprogrammed by a qualified

radio technician. Check with your dealer or system

administrator for more information.



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Trunking System Controls†‡

Using the Failsoft System

The failsoft system ensures continuous radio communications

during a trunked system failure. If a trunking system fails

completely, your radio goes into failsoft operation and

automatically switches to its failsoft channel.

Procedure:

1During failsoft operation, your radio transmits and receives

in conventional operation on a predetermined frequency.

2A medium-pitched tone sounds every 10 seconds and the

display shows FAILSOFT.

When the trunking system returns to normal operation, your

radio automatically leaves failsoft operation and returns to

trunked operation.

Going Out of Range

When your radio goes out of the range of the system, it can no

longer lock onto a control channel.

Procedure:

1A low-pitched tone sounds.

AND/OR

The display shows the currently selected zone/channel

combination and OUT RNG.

2Your radio remains in this out-of-range condition until:

It locks onto a control channel.

It locks onto a failsoft channel.

It is turned off.

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Using the Site Trunking Feature

If the zone controller loses communication with any site, that

site reverts to site trunking.

You hear a group of medium pitched tone and the display shows

the currently selected zone/channel combination and STE

TRNK.

Note: When this occurs, you can communicate only with

other radios within your trunking site.

Mission Critical Wireless

- Bluetooth® -†‡

Note: The use of this feature requires the Bluetooth Software.

This feature allows your radio to extend its functionality by

connecting to external proprietary Motorola Accessories.

The default setting for a Bluetooth-enabled radio is Bluetooth

ON. See Turning the Bluetooth Off on page 49 to turn the

Bluetooth OFF.

Note: Your radio must be preprogrammed to enable this

feature.

Turning the Bluetooth On

Procedure:

1Press the preprogrammed button to turn the Bluetooth on.

2Blue LED blinks three times and a short, medium-pitched

tone sounds. The display shows momentary BT ON, and b

appears to indicate Bluetooth is on.

Blue LED blinks three times and lights up solid blue. The

display shows BT ON FL to indicate Bluetooth has failed to

launch.

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Turning the Bluetooth Off

Procedure:

1Press the preprogrammed button to turn the Bluetooth off.

2The Blue LED blinks three times, a short, medium-pitched

tone sounds. The display shows momentary BT OFF, and b

disappears.

Re-Pair Timer

There are two options for configuring your radio’s Bluetooth

pairing type. The type defines the duration your radio and the

accessory retain the pairing information.

•Immediate – (For headset and PTT only.) When your radio

and/or device is turned off after pairing, the keys are lost. Due

to this, when your radio and your device are turned back on,

they are unable to re-connect. You must re-pair the devices to

re-establish a new set of pairing keys. See Pairing the

Bluetooth Device with Your Radio on page 50.

•Infinite – (For headset, PTT and data devices.) When your

radio and/or device are turned off after pairing, keys are NOT

lost. When your radio and the device are turned back on, they

can resume the Bluetooth connection without your

intervention.



Re-Pair Timer

Options Re-Pair Timer Scenarios

Immediate

(for headset

and PTT only)

•When your radio is powered OFF, pairing

key is lost immediately, and accessory

attempts to pair again. If pairing is

unsuccessful within the Drop Timer value,

the accessory automatically powers OFF.

•When the accessory is powered OFF, all

keys are lost immediately, and you must

re-pair the devices.

•When the devices lose Bluetooth

connection, the devices will attempt to re-

establish Bluetooth Connection within the

Drop Timer value.

Infinite

(for headset,

PTT and data

devices)

•When your radio is powered OFF, the

accessory attempts to re-establish the

Bluetooth Connection for a period of time

depending upon the Drop Timer value. If

the devices fails to reconnect within the

period, the accessory then powers OFF.

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Bluetooth Drop Timer

The Bluetooth Drop Timer has two different settings and

functions, depending upon the selection of the Re-Pair Timer.

Check with your dealer or system administrator for more

information about these timers.

See Pairing the Bluetooth Device with Your Radio on

page 50 to establish the Bluetooth Connection.

Pairing the Bluetooth Device with Your Radio

The range of Bluetooth operation is 10 meters line-of-sight

communication. This is an unobstructed path between the

location of the signal transmitter (your radio) and the location of

the receiver (your device or accessory).

Obstacles that can cause an obstruction in the line-of-sight

include trees, buildings, mountains, cars and etc.

It is NOT recommended that you leave your radio behind and

expect your accessory to work with a high degree of reliability

when they are separated.

At the fringe areas of reception, both voice and tone quality will

start to sound "garbled" or "broken". To correct this problem,

simply position the Accessory and radio closer to each other

(within the 10 meter defined range) to re-establish clear audio

reception.

Re-Pair Timer

Options Drop Timer Options

Immediate

(for headset

and PTT only)

0 – 15 minutes programmable buffer time to

re-establish the Bluetooth Connection when

the Bluetooth signal is out of range.

If either device powers OFF, the pairing keys

are immediately cleared from both devices

and the devices must re-pair.

Infinite

(for headset,

PTT and data

devices)

This Timer only applies to the Accessory.

The programmable timer choices are: 0 – 15

minutes, 2 hours, 4 hours or 8 hours.

This is a "stay alive" time that the Accessory

will remain ON without the devices re-

connecting before powering off. Your radio

will remain ON until you power the Radio

OFF. Your Radio and Accessory will remain

paired indefinitely. Once the devices re-

connect, the timer is reset.



Bluetooth

Pairing

Spot

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Procedure:

Note: Bluetooth tones and Bluetooth preprogrammed buttons

must be preprogrammed by a qualified radio

technician. Check with your dealer or system

administrator for more information.

With your radio’s Bluetooth feature ON, and the Bluetooth tones

enabled:

1Turn on the accessory, then place it close to your radio

aligning the Bluetooth Pairing Spot on your radio to the

Bluetooth Pairing Spot (a blue dot) on the accessory.

2If the pairing process is successful your radio sounds an

incremental-pitched tone to indicate paired.

If the pairing process fails, your radio sounds a short, low-

pitched tone. The display shows PAIRFAIL. Repeat step 1

again.

3Your radio continues to connect to the device.

If the connecting process is successful, the blue LED blinks

solid blue for two seconds, your radio sounds an

incremental-pitched tone. The display shows <Device

Type> CONNCTED, and the Bluetooth icon turns from b to

If the device already has pairing records and the connecting

process fails, the blue LED blinks rapid blue for two seconds

and your radio sounds a short, low-pitched tone. Your radio

display shows <Device Type> CON FAIL. Repeat step 2 to

reconnect the Bluetooth device.

If the connecting process is immediately following the

pairing process and the connecting process fails to

complete within the 6 seconds, your radio sounds a

decremental-pitched tone to indicate unpaired. Your radio

display shows <Device Type> UNPAIRED. Repeat step 1

to re-initiate the pairing process.

Note: If Bluetooth Replace Pairing Info feature is enabled, it

allows existing Bluetooth pairing information to be

replaced when another accessory of the same type

attempts to pair with your radio. This only occurs when

the previously-connected accessory has become

disconnected, whether or not the Bluetooth Drop Timer

has expired.

Indicating the Bluetooth Connection is Lost

Your radio shows a when the devices have a Bluetooth

connection. Below is the scenario and radio indications when

the connection is interrupted.

Procedure:

1The blue LED blinks rapid blue for two seconds. The

Bluetooth icon starts blinking for 10 seconds. Your radio

sounds an decremental-pitched tone and the display shows

<Device Type> alternates with CON LOST.

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2If the Bluetooth device successfully re-connects before the

Bluetooth Drop Timer expires, Blue LED light solid blue for

two seconds. Your radio display shows momentary <Device

Type> CONNCTED, and a shows persistently.

If the Bluetooth device fails to re-connect within 10 seconds,

blue LED blinks rapidly for two second and the blinking a is

replaced by a persistent b.

Turning the Bluetooth Audio On (Routing the

Audio from Your Radio to the Headset)

Procedure:

With the external device Bluetooth turned ON.

1Press the preprogrammed button to route the audio from

your radio to the headset.

2The blue LED blinks momentarily short blinking blue. Your

radio sounds a short, medium-pitched tone. The display

shows HDSET ON.

Turning the Bluetooth Audio Off (Routing the

Audio from the Headset to Your Radio)

Procedure:

With the external device Bluetooth turned ON.

1Press the preprogrammed button to route the audio from the

headset to your radio.

2The blue LED blinks momentarily short blinking blue. Your

radio sounds a short, medium-pitched tone. The display

shows SPKR ON.

Adjusting the Volume of Your Radio from

Bluetooth Audio Device

Procedure:

With the Bluetooth audio device connected to your radio:

1Adjust volume up/down on the bluetooth audio device.

2Your radio display shows VOL XX and sounds a short,

medium-pitched tone.

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Clearing All Bluetooth Devices Information

1Long press the preprogrammed Bluetooth On/Off button.

Your radio sounds a short, medium-pitched tone.

2Your radio display shows PLS WAIT and the blue LED blinks

blue repeatedly to indicate clearing is in progress.

3Your radio display shows ALL CLR to indicate clearing is

successful. The blue LED changes to blinking blue with

short interval.

Your radio sounds a short, low-pitched tone. The display

shows CLR FAIL to indicate clearing has failed.

Note: If Re-Pair Timer is set to infinite and you clear keys on

your radio, you must clear keys on all previously paired

devices as well. (Please see your accessories manual

for further details.)

Programming Over Project 25 (POP 25)

(ASTRO 25 and ASTRO Conventional)

This feature enables configuration data to be upgraded to your

radio over-the-air. This feature retains full use of your radio

during the configuration data transfer without interrupting

communication. The upgrade pauses to give priorities to voice

call, and continues after the voice call ended.

Once a configuration upgrade is downloaded to your radio, it is

automatically installed during power up of your radio.

Note: This feature must be preprogrammed by a qualified

radio technician. Check with your dealer or system

administrator for more information.

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Utilities

Flipping the Display on DRSM‡

This feature allows you to reverse the content of your DRSM

display upside down.

Procedure:

Press and hold the preprogrammed Light/Flip button to flip the

strings on the screen upside down.

Controlling the Display Backlight‡

You can enable or disable your DRSM’s display backlight as

needed, if poor light conditions make the display difficult to read.

Procedure:

Press the preprogrammed Light/Flip button to toggle the

backlight on or off.

Press any programmable radio controls or buttons to turn the

backlight on.

Note: The backlight remains on for a preprogrammed time

before it automatically turns off completely or returns to

the minimum backlight level.

Locking and Unlocking the Controls†‡

You can lock your radio’s programmable buttons to avoid

inadvertent entry. This function can be preprogrammed as short

press or long press per customer’s request.

Procedure:

1Long press the preprogrammed Control Lock button to lock

the controls. Associated Voice announcement will be played

if preprogrammed.

2The display shows CTRL LCK.

3Long press again to unlock the controls. Associated Voice

announcement will be played if preprogrammed.

This function can be preprogrammed as short press or long

press per customer’s request. Refer to your qualified technician

for advice.

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Turning Voice Mute On or Off†‡

You can enable and disable voice transmission, if needed.

Procedure:

1Press the preprogrammed Voice Mute button to turn the

feature off or on.

2The display shows momentary VMUT OFF, and a short tone

sounds, indicating that the feature is disabled. You hear

associated Voice announcement if preprogrammed.

The display shows momentary VMUT ON, and a short tone

sounds, indicating that the feature is enabled. You hear

associated Voice announcement if preprogrammed.

Using the Time-Out Timer

This feature turns off your radio’s transmitter. You cannot

transmit longer than the preset timer setting.

If you attempt to do so, your radio automatically stops your

transmission, and you hear a talk-prohibit tone.

The timer is defaulted at 60 seconds, but it can be

preprogrammed from 3 to 120 seconds, in 15-second intervals,

or it can be disabled entirely for each radio mode, by a qualified

radio technician.

Note: You will hear a brief, low-pitched, warning tone four

seconds before the transmission times out.

Procedure:

1Hold down the PTT button longer than the preprogrammed

time. You hear a short, low-pitched warning tone, the

transmission is cut-off, and the LED goes out until you

release the PTT button.

2Release the PTT button. The timer resets.

3Press the PTT button to re-transmit. The time-out timer

restarts and the LED lights up solid red.



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Using the Conventional Squelch Operation

Features

This feature filters out unwanted calls with low signal strength or

channels that have a higher than normal background noise.

Analog Options

Tone Private Line (PL), Digital Private-Line (DPL), and carrier

squelch can be available (preprogrammed) per channel.

Digital Options

One or more of the following options may be preprogrammed in

your radio. Check with your dealer or system administrator for

more information.

Using the Digital PTT ID Feature‡

This feature allows you to see the radio ID (number) of the radio

from whom you are currently receiving a transmission. This ID,

consisting up to a maximum of eight characters, can be viewed

by both the receiving radio and your dispatcher.

Your radio’s ID number is also automatically sent every time the

PTT button is pressed. This is a per-channel feature. For digital

voice transmissions, your radio’s ID is sent continuously during

the voice message.

Using the Smart PTT Feature (Conventional Only)

Smart PTT is a per-personality, programmable feature used in

conventional radio systems to keep your radio from talking over

other radio conversations.

When smart PTT is enabled in your radio, you cannot transmit

on an active channel.

If you try to transmit on an active smart-PTT channel, you hear

an alert tone, and the transmission is inhibited. The LED lights

up solid yellow to indicate that the channel is busy.

Mode Result

Carrier squelch (C) You hear all traffic on a channel.

PL or DPL Your radio responds only to your

messages.

Option Result

Digital Carrier-Operated

Squelch (COS) You hear any digital traffic.

Normal Squelch You hear any digital traffic having

the correct network access code.



Selective Switch

You hear any digital traffic having

the correct network access code

and correct talkgroup.

Option Result



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Three variations of smart PTT are available:

Voice Announcement†

This feature enables your radio to audibly indicate the current

feature mode, Zone or Channel you have just assigned. This

audio indicator can be customized per customer requirements.

This is typically useful when you are in a difficult condition to

read the content shown on the display.

Each voice announcement is within a limit of three seconds

maximum. The sum total duration for all voice announcements

in your radio shall be no more than 1000 seconds.

Note: This feature must be preprogrammed by a qualified

radio technician.

Check with your agent if Voice Announcement is

available for the feature you need.

The two options of priority for the Voice Announcement

available are:

•High – enables the voice of the feature to announce even

when your radio is receiving calls.

•Low – disables the voice of the feature from announcing

when your radio is receiving calls.

Procedure:

You hear a voice announcement when the features below are

preprogrammed in your radio.

•Your radio powers up. Your radio announces the current zone

and channel it is transmitting.

•Press the preprogrammed voice announcement button

(which specifically programmed to playback the current zone

and channel). Your radio announces the current zone and

channel it is transmitting.

Note: Pressing this preprogrammed playback button will

always enable the voice feature to announce in High

priority.

•Change to a new zone. Your radio announces the current

zone and channel it is transmitting.

Transmit Inhibit

on Busy Channel

with Carrier

You cannot transmit if any traffic is

detected on the channel.

Transmit Inhibit

on Busy Channel

with Wrong

Squelch Code

You cannot transmit on an active

channel with a squelch code or

(if secure-equipped) encryption key

other than your own. If the PL code is

the same as yours, the transmission is

not prevented.

Quick-Key

Override

This feature can work in conjunction

with either of the two above variations.

You can override the transmit-inhibit

state by quick-keying your radio. In

other words, two PTT button presses

within the preprogrammed time limit.



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•Change to a new channel remaining within the current zone.

Your radio announces the current channel.

•Press the preprogrammed button of your radio to launch or

terminate the feature such as Scan, Talkaround/Direct or

Transmit Inhibit, etc. Your radio announces the corresponding

feature activation.

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Helpful Tips

Take a moment to review the following:

Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . . . page 60

Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 61

Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 62

Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 62

Taking Care of the Battery. . . . . . . . . . . . . . . . . . . . . . page 63

Checking the Battery Charge Status . . . . . . . . . . . . page 63

Battery Recycling and Disposal . . . . . . . . . . . . . . . . page 64

APX_3000_M1.book Page 59 Wednesday, October 17, 2012 12:56 PM

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Troubleshooting Caring for Your Radio

Scenario Solution

LED indicator on

your radio is no

functioning during

transmit

andreceive or any

other operation

Your radio might be preprogrammed in

light off mode in the current channel. For

covert operation, LED can be

preprogrammed to turn off at specific

zone channels. It is hence recommended

to add key words like Light off or Light

on to zone channel Voice

Announcement.

No LED feedback

upon turning on

radio via on/off

switch

If battery is not running out of power, the

reason might be due to your radio being

previously turned off at preprogrammed

light off mode channel for covert use and

hence turned on at the last turned off

channel, for the same reason. Use zone

channel control or preprogrammed MS1

or MS2 to go to the preset channel which

does not has light disabled to unview the

LED.

Note: No LED indication occurs when your radio receives a

clear (non-secured) transmission in trunking Mode.

•Your radio casting has a

vent port that allows for

pressure equalization in

your radio. Never poke

this vent with any objects,

such as needles,

tweezers, or screwdrivers.

This could create leak

paths into your radio and

the radio’s submergibility

will be lost.

Vent

Port

APX_3000_M1.book Page 60 Wednesday, October 17, 2012 12:56 PM

Helpful Tips

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Cleaning Your Radio

Procedure:

To clean the external surfaces of your radio:

1Combine one teaspoon of mild dishwashing detergent to

one gallon of water (0.5% solution).

2Apply the solution sparingly with a stiff, non-metallic, short-

bristled brush, making sure excess detergent does not get

entrapped near the connectors, controls or crevices. Dry

your radio thoroughly with a soft, lint-free cloth.

3Clean battery contacts with a lint-free cloth to remove dirt or

grease.

•Your radio is designed to be submerged to a

maximum depth of 1 meter, with a maximum

submersion time of 30 minutes. Exceeding

either maximum limit may result in damage to

your radio.

•If your radio battery contact area has been

submerged in water, dry and clean your radio

battery contacts before attaching a battery to

your radio. Otherwise, the water could short-

circuit your radio.

•If your radio has been submerged in water,

shake your radio well so that any water that may

be trapped inside the speaker grille and

microphone port can be removed. Otherwise,

the water will decrease the audio quality of your

radio.

•Do not disassemble your radio. This could

damage radio seals and result in leak paths into

your radio. Any radio maintenance should be

performed only by a qualified radio technician.

Do not use solvents to clean your radios as most

chemicals may permanently damage your radio

housing and texture.

Do not submerge your radio in the detergent

solution.



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Handling Your Radio

•Do not pound, drop, or throw your radio unnecessarily. Never

carry your radio by the antenna.

•Avoid subjecting your radio to an excess of liquids.

•Do not submerge your radio.

•Avoid subjecting your radio to corrosives, solvents or

chemicals.

•Do not disassemble your radio.

•Keep the accessory-connector cover in place until ready to

use the connector. Replace the cover immediately once the

accessory has been disconnected.

•When charging your radio using a wall mounted charger, your

radio must be turned off. Otherwise, the Man Down Alert

and Emergency may be accidentally triggered.

Servicing Your Radio

Proper repair and maintenance procedures will assure efficient

operation and long life for this product. A Motorola maintenance

agreement will provide expert service to keep this and all other

communication equipment in perfect operating condition. A

nationwide service organization is provided by Motorola to

support maintenance services. Through its maintenance and

installation program, Motorola makes available the finest

service to those desiring reliable, continuous communications

on a contract basis. For a contract service agreement, please

contact your nearest Motorola service or sales representative,

or an authorized Motorola dealer.

Express Service Plus (ESP) is an optional extended service

coverage plan, which provides for the repair of this product for

an additional period of either one or two years beyond the

normal expiration date of the standard warranty. For more

information about ESP, contact the Motorola Radio Support

Center at 3761 South Central Avenue, Rockford, IL 61102 (800)

227-6772 / (847)725-4200.



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Helpful Tips

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Taking Care of the Battery

Checking the Battery Charge Status

Your radio can indicate the battery’s charge status through:

•the LED and sounds.

•the fuel gauge icon on the DRSM display.

LED and Sounds

When your battery is low:

•the LED blinks red when the PTT button is pressed.

•you hear a low-battery “chirp” (short, high-pitched tone).

Fuel Gauge Icon

A blinking fuel gauge icon ( ) is displayed only when the

battery voltage drops to low level. In this case, replace the

battery with a fully charged one.

*These are for IMPRES battery operation only.



Gauge Battery Charge

76% to 100% full*

51% to 75%*

26% to 50%*

11% to 25%*

10% or less (at 10%, the gauge begins blinking)

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Helpful Tips

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Battery Recycling and Disposal

In the U.S. and Canada, Motorola participates in the nationwide

Rechargeable Battery Recycling Corporation (RBRC) program

for battery collection and recycling. Many retailers and dealers

participate in this program.

For the location of the drop-off facility closest to you, access

RBRC's Internet web site at www.rbrc.com or call 1-800-8-

BATTERY. This internet site and telephone number also provide

other useful information concerning recycling options for

consumers, businesses, and governmental agencies.



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Accessories

English

Accessories

The accessory link below is for your APX radios. Not all

accessories are FCC certified for operation with all APX models

and/or bandsplits. Please refer to the specific APX radio price

pages for a list of FCC certified accessories or contact your

sales representative for accessory compatibility.

http://www.motorolasolutions.com/APX

Take a moment to review the following:

Highlights for the Accessories . . . . . . . . . . . . . . . . . . . page 65

Highlights for the Accessories

1Only the following programming cable is compatible with

APX 3000 radios.

– Test and Alignment Programming Cable (PMKN4013C)

APX_3000_M1.book Page 65 Wednesday, October 17, 2012 12:56 PM

Appendix: Maritime Radio Use in the VHF Frequency Range

English

Appendix: Maritime Radio Use in the

VHF Frequency Range

Take a moment to review the following:

Special Channel Assignments. . . . . . . . . . . . . . . . . . . page 66

Operating Frequency Requirements. . . . . . . . . . . . . . page 67

Special Channel Assignments

Emergency Channel

If you are in imminent and grave danger at sea and require

emergency assistance, use VHF Channel 16 to send a distress

call to nearby vessels and the United States Coast Guard.

Transmit the following information, in this order:

1“MAYDAY, MAYDAY, MAYDAY.”

2“THIS IS _____________________, CALL SIGN

__________.”

State the name of the vessel in distress 3 times, followed

by the call sign or other identification of the vessel, stated 3

times.

3Repeat “MAYDAY” and the name of the vessel.

4“WE ARE LOCATED AT _______________________.”

State the position of the vessel in distress, using any

information that will help responders to locate you, e.g.:

• latitude and longitude

• bearing (state whether you are using true or magnetic

north)

• distance to a well-known landmark

• vessel course, speed or destination

5State the nature of the distress.

6Specify what kind of assistance you need.

7State the number of persons on board and the number

needing medical attention, if any.

8Mention any other information that would be helpful to

responders, such as type of vessel, vessel length and/or

tonnage, hull color, etc.

9“OVER.”

10 Wait for a response.

11 If you do not receive an immediate response, remain by the

radio and repeat the transmission at intervals until you

receive a response. Be prepared to follow any instructions

given to you.

Non-Commercial Call Channel

For non-commercial transmissions, such as fishing reports,

rendezvous arrangements, repair scheduling, or berthing

information, use VHF Channel 9.



APX_3000_M1.book Page 66 Wednesday, October 17, 2012 12:56 PM

Appendix: Maritime Radio Use in the VHF Frequency Range

English

Operating Frequency Requirements

A radio designated for shipboard use must comply with Federal

Communications Commission Rule Part 80 as follows:

• on ships subject to Part II of Title III of the Communications

Act, the radio must be capable of operating on the 156.800

MHz frequency

• on ships subject to the Safety Convention, the radio must be

capable of operating:

• in the simplex mode on the ship station transmitting

frequencies specified in the 156.025 – 157.425 MHz

frequency band, and

• in the semiduplex mode on the two frequency channels

specified in the table below.

Note: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83

cannot be lawfully used by the general public in US

waters.

Additional information about operating requirements in the

Maritime Services can be obtained from the full text of FCC

Rule Part 80 and from the US Coast Guard.

Table A-1: VHF Marine Channel List

Channel

Number

Frequency (MHz)

Transmit Receive

1 156.050 160.650

2 156.100 160.700

* 156.150 160.750

4 156.200 160.800

5 156.250 160.850

6 156.300 –

7 156.350 160.950

8 156.400 –

9 156.450 156.450

10 156.500 156.500

11 156.550 156.550

12 156.600 156.600

13** 156.650 156.650

14 156.700 156.700

15** 156.750 156.750

16 156.800 156.800

17** 156.850 156.850

18 156.900 161.500

19 156.950 161.550

20 157.000 161.600

* 157.050 161.650

22 157.100 161.700

Table A-1: VHF Marine Channel List (Continued)

Channel

Number

Frequency (MHz)

Transmit Receive

APX_3000_M1.book Page 67 Wednesday, October 17, 2012 12:56 PM

Appendix: Maritime Radio Use in the VHF Frequency Range

English

* Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be

lawfully used by the general public in US waters.

** Low power (1 W) only

*** Guard band

Note: A – in the Receive column indicates that the channel is

transmit only.

* 157.150 161.750

24 157.200 161.800

25 157.250 161.850

26 157.300 161.900

27 157.350 161.950

28 157.400 162.000

60 156.025 160.625

* 156.075 160.675

62 156.125 160.725

63 156.175 160.775

* 156.225 160.825

65 156.275 160.875

66 156.325 160.925

67** 156.375 156.375

68 156.425 156.425

69 156.475 156.475

71 156.575 156.575

72 156.625 –

73 156.675 156.675

74 156.725 156.725

Table A-1: VHF Marine Channel List (Continued)

Channel

Number

Frequency (MHz)

Transmit Receive

75 *** ***

76 *** ***

77** 156.875 –

78 156.925 161.525

79 156.975 161.575

80 157.025 161.625

* 157.075 161.675

* 157.125 161.725

* 157.175 161.775

84 157.225 161.825

85 157.275 161.875

86 157.325 161.925

87 157.375 161.975

88 157.425 162.025

Table A-1: VHF Marine Channel List (Continued)

Channel

Number

Frequency (MHz)

Transmit Receive

APX_3000_M1.book Page 68 Wednesday, October 17, 2012 12:56 PM

Glossary

English

Glossary

This glossary is a list of specialized terms used in this manual.

Term Definition

ACK Acknowledgment of communication.

Active Channel A channel that has traffic on it.

Analog Signal An RF signal that has a continuous nature

rather than a pulsed or discrete nature.

ARS Automatic Registration Service

ASTRO 25 Motorola standard for wireless digital

trunked communications.

ASTRO

Conventional Motorola standard for wireless digital

conventional communications.

Autoscan A feature that allows the radio to

automatically scan the members of a scan

list.

Bluetooth

Bluetooth is an open wireless technology

standard for exchanging data over short

distances from fixed and mobile devices

with high levels of security.

Bluetooth

Pairing

Bluetooth pairing occurs when two

bluetooth devices exchanged a passkey to

form a paired Bluetooth wireless

connection.

Call Alert Privately page an individual by sending an

audible tone.

Carrier Squelch

Feature that responds to the presence of

an RF carrier by opening or unmuting

(turning on) a receiver’s audio circuit. A

squelch circuit silences the radio when no

signal is being received so that the user

does not have to listen to “noise”.

Central

Controller

A software-controlled, computer-driven

device that receives and generates data for

the trunked radios assigned to it. It

monitors and directs the operations of the

trunked repeaters.

Channel A group of characteristics such as transmit/

receive frequency pairs, radio parameters,

and encryption encoding.

Term Definition

APX_3000_M1.book Page 69 Wednesday, October 17, 2012 12:56 PM

Glossary

English

Control Channel

In a trunking system, one of the channels

that is used to provide a continuous, two-

way/data communications path between

the central controller and all radios on the

system.

Conventional Typically refers to radio-to-radio

communications, sometimes through a

repeater (see Trunking).

Conventional

Scan List A scan list that includes only conventional

channels.

Deadlock

Displayed by the radio on a DRSM after

three failed attempts to unlock the radio.

The radio must be powered off and on prior

to another attempt.

Digital Private

Line (DPL)

A type of coded squelch using data bursts.

Similar to PL except a digital code is used

instead of a tone.

Digital Signal An RF signal that has a pulsed, or discrete,

nature, rather than a continuous nature.

Dispatcher An individual who has radio system

management duties.

DRSM Display Remote Speaker Microphone

Term Definition

Dynamic

Regrouping

A feature that allows the dispatcher to

temporarily reassign selected radios to a

single special channel so they can

communicate with each other.

Failsoft

A feature that allows communications to

take place even though the central

controller has failed. Each trunked repeater

in the system transmits a data word

informing every radio that the system has

gone into failsoft.

FCC Federal Communications Commission.

FM Frequency Modulation

Hang Up Disconnect.

Home screen The first display information on a DRSM

after the radio completes its self test.

KVL Key-variable loader: A device for loading

encryption keys into the radio.

LCD Liquid crystal display.

LED Light-emitting diode.

Li-Ion Lithium ion.

Term Definition

APX_3000_M1.book Page 70 Wednesday, October 17, 2012 12:56 PM

Glossary

English

Man Down

A life-saving feature that senses the radio

user may be in trouble by monitoring

whether the radio is in a vertical or

horizontal position or whether the radio is

motionless.

When this feature is triggered, the radio

alerts the user with audio and visual alerts.

It can also trigger Emergency Alarm if

enabled.

Monitor

Check channel activity by pressing the

Monitor button. If the channel is clear, you

hear static. If the channel is in use, you

hear conversation. It also serves as a way

to check the volume level of the radio,

since the radio “opens the squelch” when

the monitor button is pressed.

Multi-System

Talkgroup Scan

List

A scan list that can include both talkgroups

(trunked) and channels (conventional).

Network Access

Code

Network Access Code (NAC) operates on

digital channels to reduce voice channel

interference between adjacent systems

and sites.

NiMH Nickel-metal-hydride.

Term Definition

Non-Tactical/

Revert

The user talks on a preprogrammed

emergency channel. The emergency alarm

is sent out on this same channel.

OTAR Over-the-air rekeying.

Page A one-way alert, with audio and/or display

messages.

Personality A set of unique features specific to a radio.

Preprogrammed Refers to a software feature that has been

activated by a qualified radio technician.

Private Line

(PL)

A sub-audible tone that is transmitted such

that only receivers decoding the tone

receives it.

Programmable Refers to a radio control that can have a

radio feature assigned to it.

PTT Push-To-Talk – the PTT button engages

the transmitter and puts the radio in

transmit (send) operation when pressed.

Radio

Frequency (RF)

The part of the general frequency spectrum

between the audio and infrared light

regions (about 10 kHz to 10,000,000 MHz).

Term Definition

APX_3000_M1.book Page 71 Wednesday, October 17, 2012 12:56 PM

Glossary

English

Repeater

A conventional radio feature, where you

talk through a receive/transmit facility that

re-transmits received signals, in order to

improve communications range and

coverage.

Selective Switch Any digital P25 traffic having the correct

Network Access Code and the correct

talkgroup.

Squelch

Special electronic circuitry, added to the

receiver of a radio, that reduces, or cuts off,

unwanted signals before they are heard in

the speaker.

Standby An operating condition whereby the radio’s

speaker is muted but still continues to

receive data.

Status Calls Pre-defined text messages that allow the

user to send a conditional message without

talking.

Term Definition

Tactical/

Non-Revert

The user talks on the channel that was

selected before the radio entered the

emergency state.

Talkaround Bypass a repeater and talk directly to

another unit for easy local unit-to-unit

communications.

Talkgroup An organization or group of radio users

who communicate with each other using

the same communication path.

Trunking The automatic sharing of communications

paths between a large number of users

(see Conventional).

Trunking

Priority Monitor

Scan List

A scan list that includes talkgroups that are

all from the same trunking system.

USK Unique Shadow Key.

Zone A grouping of channels.

Term Definition

APX_3000_M1.book Page 72 Wednesday, October 17, 2012 12:56 PM

Commercial Warranty

English

Commercial Warranty

Limited Warranty

MOTOROLA COMMUNICATION PRODUCTS

I. WHAT THIS WARRANTY COVERS AND FOR HOW

LONG:

MOTOROLA SOLUTIONS INC. (“MOTOROLA”) warrants the

MOTOROLA manufactured Communication Products listed below

(“Product”) against defects in material and workmanship under

normal use and service for a period of time from the date of

purchase as scheduled below:

MOTOROLA, at its option, will at no charge either repair the

Product (with new or reconditioned parts), replace it (with a new or

reconditioned Product), or refund the purchase price of the Product

during the warranty period provided it is returned in accordance

with the terms of this warranty. Replaced parts or boards are

warranted for the balance of the original applicable warranty period.

All replaced parts of Product shall become the property of

MOTOROLA.

This express limited warranty is extended by MOTOROLA to the

original end user purchaser only and is not assignable or

transferable to any other party. This is the complete warranty for the

Product manufactured by MOTOROLA. MOTOROLA assumes no

obligations or liability for additions or modifications to this warranty

unless made in writing and signed by an officer of MOTOROLA.

Unless made in a separate agreement between MOTOROLA and

the original end user purchaser, MOTOROLA does not warrant the

installation, maintenance or service of the Product.

MOTOROLA cannot be responsible in any way for any ancillary

equipment not furnished by MOTOROLA which is attached to or

used in connection with the Product, or for operation of the Product

with any ancillary equipment, and all such equipment is expressly

excluded from this warranty. Because each system which may use

the Product is unique, MOTOROLA disclaims liability for range,

coverage, or operation of the system as a whole under this

warranty.

II. GENERAL PROVISIONS:

This warranty sets forth the full extent of MOTOROLA'S

responsibilities regarding the Product. Repair, replacement or

refund of the purchase price, at MOTOROLA’s option, is the

exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,

INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED

WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR

DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE

PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME,

INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR

SAVINGS OR OTHER INCIDENTAL, SPECIAL OR

CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR

ASTRO APX 3000 Portable Units One (1) Year

Product Accessories One (1) Year

APX_3000_M1.book Page 73 Wednesday, October 17, 2012 12:56 PM

Commercial Warranty

English

INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT

SUCH MAY BE DISCLAIMED BY LAW.

III. STATE LAW RIGHTS:

SOME STATES DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES

OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY

LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY

NOT APPLY.

This warranty gives specific legal rights, and there may be other

rights which may vary from state to state.

IV. HOW TO GET WARRANTY SERVICE:

You must provide proof of purchase (bearing the date of purchase

and Product item serial number) in order to receive warranty

service and, also, deliver or send the Product item, transportation

and insurance prepaid, to an authorized warranty service location.

Warranty service will be provided by MOTOROLA through one of its

authorized warranty service locations. If you first contact the

company which sold you the Product (e.g., dealer or

communication service provider), it can facilitate your obtaining

warranty service. You can also call MOTOROLA at 1-800-927-2744

US/Canada.

V. WHAT THIS WARRANTY DOES NOT COVER:

A)Defects or damage resulting from use of the Product in other

than its normal and customary manner.

B)Defects or damage from misuse, accident, water, or neglect.

C)Defects or damage from improper testing, operation,

maintenance, installation, alteration, modification, or adjustment.

D)Breakage or damage to antennas unless caused directly by

defects in material workmanship.

E)A Product subjected to unauthorized Product modifications,

disassembles or repairs (including, without limitation, the addition

to the Product of non-MOTOROLA supplied equipment) which

adversely affect performance of the Product or interfere with

MOTOROLA's normal warranty inspection and testing of the

Product to verify any warranty claim.

F) Product which has had the serial number removed or made

illegible.

G)Rechargeable batteries if:

(1) any of the seals on the battery enclosure of cells are broken

or show evidence of tampering.

(2) the damage or defect is caused by charging or using the

battery in equipment or service other than the Product for which it

is specified.

H)Freight costs to the repair depot.

I) A Product which, due to illegal or unauthorized alteration of the

software/firmware in the Product, does not function in

accordance with MOTOROLA’s published specifications or the

FCC certification labeling in effect for the Product at the time the

Product was initially distributed from MOTOROLA.

J) Scratches or other cosmetic damage to Product surfaces that

does not affect the operation of the Product.

K)Normal and customary wear and tear.

APX_3000_M1.book Page 74 Wednesday, October 17, 2012 12:56 PM

Commercial Warranty

English

VI. PATENT AND SOFTWARE PROVISIONS:

MOTOROLA will defend, at its own expense, any suit brought

against the end user purchaser to the extent that it is based on a

claim that the Product or parts infringe a United States patent, and

MOTOROLA will pay those costs and damages finally awarded

against the end user purchaser in any such suit which are

attributable to any such claim, but such defense and payments are

conditioned on the following:

A)that MOTOROLA will be notified promptly in writing by such

purchaser of any notice of such claim;

B)that MOTOROLA will have sole control of the defense of such

suit and all negotiations for its settlement or compromise; and

C)should the Product or parts become, or in MOTOROLA’s opinion

be likely to become, the subject of a claim of infringement of a

United States patent, that such purchaser will permit

MOTOROLA, at its option and expense, either to procure for

such purchaser the right to continue using the Product or parts or

to replace or modify the same so that it becomes non-infringing

or to grant such purchaser a credit for the Product or parts as

depreciated and accept its return. The depreciation will be an

equal amount per year over the lifetime of the Product or parts as

established by MOTOROLA.

MOTOROLA will have no liability with respect to any claim of patent

infringement which is based upon the combination of the Product or

parts furnished hereunder with software, apparatus or devices not

furnished by MOTOROLA, nor will MOTOROLA have any liability

for the use of ancillary equipment or software not furnished by

MOTOROLA which is attached to or used in connection with the

Product. The foregoing states the entire liability of MOTOROLA with

respect to infringement of patents by the Product or any parts

thereof.

Laws in the United States and other countries preserve for

MOTOROLA certain exclusive rights for copyrighted MOTOROLA

software such as the exclusive rights to reproduce in copies and

distribute copies of such MOTOROLA software. MOTOROLA

software may be used in only the Product in which the software was

originally embodied and such software in such Product may not be

replaced, copied, distributed, modified in any way, or used to

produce any derivative thereof. No other use including, without

limitation, alteration, modification, reproduction, distribution, or

reverse engineering of such MOTOROLA software or exercise of

rights in such MOTOROLA software is permitted. No license is

granted by implication, estoppel or otherwise under MOTOROLA

patent rights or copyrights.

VII. GOVERNING LAW:

This Warranty is governed by the laws of the State of Illinois, U.S.A.

APX_3000_M1.book Page 75 Wednesday, October 17, 2012 12:56 PM

Commercial Warranty

English

VIII. FOR AUSTRALIA ONLY:

This warranty is given by Motorola Solutions Australia Pty

Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10

Wesley Court. Burwood East, Victoria.

Our goods come with guarantees that cannot be excluded

under the Australia Consumer Law. You are entitled to a

replacement or refund for a major failure and compensation for

any other reasonably foreseeable loss or damage. You are also

entitled to have the goods repaired or replaced if the goods fail

to be of acceptable quality and the failure does not amount to a

major failure.

Motorola Solutions Australia’s limited warranty below is in

addition to any rights and remedies you may have under the

Australian Consumer Law. If you have any queries, please call

Motorola Solutions Australia at 1800 457 439. You may also

visit our website: http://www.motorola.com/Business/XA-EN/

Pages/Contact_Us#support_tab for the most updated warranty

terms.

APX_3000_M1.book Page 76 Wednesday, October 17, 2012 12:56 PM

APX_3000_M1.book Page 1 Wednesday, October 17, 2012 12:56 PM

Motorola Solutions, Inc.

1303, East Algonquin Road,

Schaumburg, Illinois 60196, U.S.A.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and

the Stylized M logo are trademarks or registered trademarks

of Motorola Trademark Holdings, LLC and are used under license.

All other trademarks are the property of their respective owners.

October 2012.

*68012007043*

68012007043-A

APX_3000_M1.book Page 2 Wednesday, October 17, 2012 12:56 PM

Motorola Solutions 89FT5860 Portable 2-Way Radio User Manual APX 3000 User Guide

Motorola Solutions, Inc. Portable 2-Way Radio APX 3000 User Guide

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