Motorola Solutions 89FT5860 Portable 2-Way Radio User Manual APX 3000 User Guide
Motorola Solutions, Inc. Portable 2-Way Radio APX 3000 User Guide
Contents
User Manual
APX_3000_M1.book Page 1 Wednesday, October 17, 2012 12:56 PM APX 3000 User Guide 68012007043-A APX_3000_M1.book Page 2 Wednesday, October 17, 2012 12:56 PM APX_3000_M1.book Page 3 Wednesday, October 17, 2012 12:56 PM ASTRO® APX™ 3000 Digital Portable Radios Quick Reference Card Bluetooth Pairing Spot Transmit/ Receive LED RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF C a u t i o n Exposure booklet enclosed with your radio. ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the guide enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations. Battery Bluetooth LED ____________ On/Off Switch Top Side Button ____________ Middle Side Button* (1)____________ (2)____________ Up Arrow Button** ____________ Down Arrow Button** ____________ • Down Arrow Button** – To decrease volume; to toggle the channels or zones down. *Middle Side Button is programmable. ** Up and Down Arrow button default function is to adjust volume. Side Connector Cover Entering a Channel/Zone 1 Press the Middle Side Button to toggle to Battery Connector channel/zone mode. 2 Up Arrow Button or Down Arrow Button to change the channel/zone. 3 Adjust volume, if necessary. Radio Controls Top Button • Up Arrow Button** – To increase volume; to toggle the channels or zones up. Antenna IMPORANT! You must connect a speaker microphone, earpiece or headset to hear the audio indicators and a GCAI DRSM to see the strings and icons your radio displays. Radio On/Off • On – Push the On/Off Switch downwards. You see a Green Dot. • Off – Push the On/Off Switch upwards. Channels and Volume • Middle Side Button* – To toggle between Volume, Channel or Zone mode. 4 Press the PTT button to transmit; release to receive. Sending an Emergency Alarm 1 Press and release the Emergency button**. 2 When acknowledgment is received, you hear four beeps; alarm ends; and radio exits emergency. **Default emergency button press timer is set to 1 second. This timer is programmable, see page 36 in the user guide for details. To exit emergency at any time, press and hold the Emergency button. *PMLN6407A* MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 by Motorola Solutions, Inc. All Rights Reserved. 10/12. 1303 East Algonquin Road., Schaumburg,Illinois 60196, U.S.A. PMLN6407A English APX_3000_M1.book Page 4 Wednesday, October 17, 2012 12:56 PM Sending an Emergency Call 1 Press the Emergency button. 2 Press and hold the PTT button. Speak clearly with the microphone near your mouth. 3 Release the PTT button to end call. 4 Press and hold Emergency button to exit emergency. To exit emergency at any time, press and hold the Emergency button. Solid green Radio has completed power up. Blinking blue (3 Blinks) Bluetooth On/Off. Blinking blue with short interval Bluetooth connection is idle and ready to be paired. Momentarily short Bluetooth is connecting with blinking blue at least one device. Very rapid blinking Bluetooth fails to connect or blue disconnect from a device. Solid blue for two seconds Bluetooth device is connected or disconnected successfully. 1 Press the Emergency button. Solid blue Bluetooth error. 2 The LED does not light up, and there is no Blinking blue at heartbeat pace Radio is connected with at least one Bluetooth accessory device. Sending an Emergency Alarm tone. 3 Silent emergency continues until you press and hold the Emergency button to exit emergency state. OR Press and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode. To exit emergency at any time, press and hold the Emergency button. 1 To function in Voice Announcement, plug the earpiece into the Wireless Pod. OR To function as a Standalone PTT Device, remove the earpiece. 2 Power on both your radio and Pod. 3 Ensure the Bluetooth feature of your radio and LED Indicator Solid red Radio is transmitting. Blinking red Radio is transmitting at low battery condition. Power-Up failure. English Bluetooth Pairing with Mission Critical Wireless Pod Pod are enabled. 4 Place the Bluetooth pairing spot of your Pod within one inch from the Bluetooth pairing spot on your radio. You need to pair a Mission Critical Wireless earpiece Bluetooth headset with Pod to your radio to hear the Voice Announcement (feature enabled via CPS). Bluetooth Pairing with Key Fob 1 Verify that both your radio and your key fob are powered ON and in pairing mode. 2 To enter pairing mode on your key fob, press and hold the Trunk button while powering up the key fob. 3 Place the Bluetooth pairing spot on your key fob within one inch of the Bluetooth pairing spot on your radio. 4 Radio LED repeats long blinking blue indicating connection is successfully established. PMLN6233_ Discreet Mission Critical Wireless RCU key fob is recommended to use with your APX 3000 as it provides additional functionality to this radio. Connecting to Display RSM* 1 Turn off your Radio. 2 Align and attach the RSM’s connector to your radio’s side connector. 3 Secure by tightening the screw on the lower end of the connector. *Only Display RSM supports the APX 3000 display capability. APX_3000_M1.book Page i Wednesday, October 17, 2012 12:56 PM Declaration of Conformity DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A. Phone Number: 1-800-927-2744 Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Hereby declares that the product: Model Name: APX 3000 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. English APX_3000_M1.book Page ii Wednesday, October 17, 2012 12:56 PM Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. Declaration of Conformity • Increase the separation between the equipment and receiver. ii English • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. APX_3000_M1.book Page iii Wednesday, October 17, 2012 12:56 PM Contents Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1 Declaration of Conformity . . . . . . . . . . . . . . . . . .i Important Safety Information . . . . . . . . . . . . . vii RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS . . vii Software Version . . . . . . . . . . . . . . . . . . . . . . . vii Notice to Users (FCC and Industry Canada) . . . . . vii How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1 Notations Used in This Manual . . . . . . . . . . . . . . . . . 1 Contents This User Guide contains all the information you need to use the APX™ 3000 Series Digital Portable Radios. Documentation Copyrights . . . . . . . . . . . . . . . .x Additional Performance Enhancement . . . . . . . . . . . 2 Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2 CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 2 Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 2 SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What Your Dealer/System Administrator Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Informations importantes sur la sécurité . . .viii GUIDE SUR L’EXPOSITION AUX RADIOFRÉQUENCES ET LA SÉCURITÉ DU PRODUIT POUR RADIOS PORTATIVES BIDIRECTIONNELLES . . . . . . . . . . . . . . . . . . . . . viii Preparing Your Radio for Use . . . . . . . . . . . . . .3 Version du logiciel . . . . . . . . . . . . . . . . . . . . . . .ix Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6 Avis aux utilisateurs (FCC et Industrie Canada) . . . .ix Attaching the Accessory Connector Cover . . . . . . . . 7 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5 Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Attaching the Battery‡ . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing Accessories with GCAI Connector . . . . . . . 7 Computer Software Copyrights . . . . . . . . . . . .ix Turning On Your Radio‡ . . . . . . . . . . . . . . . . . . . . . . 8 iii English APX_3000_M1.book Page iv Wednesday, October 17, 2012 12:56 PM Adjusting the Volume† . . . . . . . . . . . . . . . . . . . . . . . 9 General Radio Operation . . . . . . . . . . . . . . . . 24 Pairing Radio with Pod and Earpiece†‡ . . . . . . . . . . 9 Selecting a Zone† . . . . . . . . . . . . . . . . . . . . . . . . . 24 Pairing Radio with Key Fob . . . . . . . . . . . . . . . . . . 10 Selecting a Radio Channel† . . . . . . . . . . . . . . . . . . 25 Using the Carry Holster . . . . . . . . . . . . . . . . . . . . . 11 Inserting to the Carry Holster . . . . . . . . . . . . . . . . . 11 Removing Your Radio from the Carry Holster . . . . 11 Using Mode Select Feature . . . . . . . . . . . . . . . . . . 26 Saving a Zone and Channel to a Mode Select Button† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Saving a Zone and Channel to a Button† . . . . . . . .26 Identifying Radio Controls . . . . . . . . . . . . . . . .12 Receiving and Responding to a Radio Call . . . . . . 27 Receiving and Responding to a Call‡ . . . . . . . . . . .27 Receiving and Responding to a Private Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Receiving and Responding to a Telephone Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . .28 Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . 13 Programmable Features . . . . . . . . . . . . . . . . . . . . . 14 Assignable Radio Functions . . . . . . . . . . . . . . . . . . 14 Assignable Settings or Utility Functions . . . . . . . . . 15 Accessing the Preprogrammed Functions . . . . . . . 15 Multi-Functional Button (MFB) . . . . . . . . . . . . . . . . 15 Using Push-To-Talk (PTT) Button† . . . . . . . . . . . . 16 Contents Identifying Status Indicators . . . . . . . . . . . . . .16 Status Icons‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 LED Indicators in Dark Mode† . . . . . . . . . . . . . . . . 19 Intelligent Lighting Indicators‡ . . . . . . . . . . . . . . . . 20 Alert Tones† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 iv English Making a Radio Call† . . . . . . . . . . . . . . . . . . . . . . . 29 Repeater or Direct Operation . . . . . . . . . . . . . . . . . 29 Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 30 Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .30 Conventional Mode Operation . . . . . . . . . . . . . . . .30 Advanced Features . . . . . . . . . . . . . . . . . . . . . 31 Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 31 Receiving and Responding to a Selective Call (Conventional Only)†‡ . . . . . . . . . . . . . . . . . . . . . .31 APX_3000_M1.book Page v Wednesday, October 17, 2012 12:56 PM Using the Dynamic Regrouping Feature (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Turning Scan On or Off . . . . . . . . . . . . . . . . . . . . . .33 Deleting a Nuisance Channel† . . . . . . . . . . . . . . . .34 Restoring a Nuisance Channel . . . . . . . . . . . . . . . .34 Call Alert Paging†‡ . . . . . . . . . . . . . . . . . . . . . . . . . 35 Receiving a Call Alert Page . . . . . . . . . . . . . . . . . .35 Emergency Operation†‡ . . . . . . . . . . . . . . . . . . . . . 35 Sending an Emergency Alarm . . . . . . . . . . . . . . . .36 Sending an Emergency Call (Trunking Only) . . . . .36 Sending an Emergency Alarm with Emergency Call 37 Sending a Silent Emergency Alarm . . . . . . . . . . . .38 Using the Emergency Keep-Alive Feature . . . . . . .38 Man Down†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Pre-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Post-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Alerting Tones When Man Down Feature is Triggered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Triggering Emergency . . . . . . . . . . . . . . . . . . . . . . .41 Exiting Man Down Feature . . . . . . . . . . . . . . . . . . .41 Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . . .41 Testing the Man Down Feature . . . . . . . . . . . . . . . .42 Loading an Encryption Key† . . . . . . . . . . . . . . . . . Using the Multikey Feature . . . . . . . . . . . . . . . . . . Erasing All the Selected Encryption Keys‡ . . . . . . Requesting an Over-the-Air Rekey (ASTRO Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . MDC Over-the-Air Rekeying (OTAR) Page . . . . . Hear Clear† . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 44 45 Contents Requesting a Reprogram (Trunking Only)†‡ . . . . . 32 Classifying Regrouped Radios . . . . . . . . . . . . . . . . 33 Secure Operations . . . . . . . . . . . . . . . . . . . . . . . . . 43 Selecting Secure Transmissions†‡ . . . . . . . . . . . . 43 Selecting Clear Transmissions†‡ . . . . . . . . . . . . . 43 Managing Encryption . . . . . . . . . . . . . . . . . . . . . . . 44 45 46 46 Trunking System Controls†‡ . . . . . . . . . . . . . . . . . . 47 Using the Failsoft System . . . . . . . . . . . . . . . . . . . 47 Going Out of Range . . . . . . . . . . . . . . . . . . . . . . . . 47 Using the Site Trunking Feature . . . . . . . . . . . . . . 48 Mission Critical Wireless - Bluetooth® -†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Turning the Bluetooth On . . . . . . . . . . . . . . . . . . . . 48 Turning the Bluetooth Off . . . . . . . . . . . . . . . . . . . . 49 Re-Pair Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Bluetooth Drop Timer . . . . . . . . . . . . . . . . . . . . . . . 50 Pairing the Bluetooth Device with Your Radio . . . . 50 Indicating the Bluetooth Connection is Lost . . . . . . 51 Turning the Bluetooth Audio On (Routing the Audio from Your Radio to the Headset) . . . . . . . . . . . . . . . . . . 52 English APX_3000_M1.book Page vi Wednesday, October 17, 2012 12:56 PM Taking Care of the Battery . . . . . . . . . . . . . . . . . . . 63 Checking the Battery Charge Status . . . . . . . . . . . .63 Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) . . . . . . . . . . . . . . . . . . 53 Battery Recycling and Disposal . . . . . . . . . . . . . . .64 Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Flipping the Display on DRSM‡ . . . . . . . . . . . . . . . 54 Controlling the Display Backlight‡ . . . . . . . . . . . . . 54 Locking and Unlocking the Controls†‡ . . . . . . . . . . 54 Turning Voice Mute On or Off†‡ . . . . . . . . . . . . . . . 55 Using the Time-Out Timer . . . . . . . . . . . . . . . . . . . 55 Using the Conventional Squelch Operation Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Contents Analog Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Digital Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 vi Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . .62 Turning the Bluetooth Audio Off (Routing the Audio from the Headset to Your Radio) . . . . . . . . . . . . . . . . . . 52 Adjusting the Volume of Your Radio from Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Clearing All Bluetooth Devices Information . . . . . . 53 Using the Digital PTT ID Feature‡ . . . . . . . . . . . . . 56 Using the Smart PTT Feature (Conventional Only) 56 Voice Announcement† . . . . . . . . . . . . . . . . . . . . . . 57 LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . . .63 Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Highlights for the Accessories . . . . . . . . . . . . . . . . 65 Appendix: Maritime Radio Use in the VHF Frequency Range . . . . . . . . . . . . . . . . . . . . . . 66 Special Channel Assignments . . . . . . . . . . . . . . . . 66 Emergency Channel . . . . . . . . . . . . . . . . . . . . . . . .66 Non-Commercial Call Channel . . . . . . . . . . . . . . . .66 Operating Frequency Requirements . . . . . . . . . . . 67 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Commercial Warranty . . . . . . . . . . . . . . . . . . . 73 Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . 60 Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . 61 Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . 62 English APX_3000_M1.book Page vii Wednesday, October 17, 2012 12:56 PM Important Safety Information Caution Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio. ATTENTION! This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the guide enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APX Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or Software Version All the features described in the following sections are supported by the radio's software version R09.00.00 or later. Check with your dealer or system administrator for more details of all the features supported. Notice to Users (FCC and Industry Canada) This device complies with Part 15 of the FCC rules and RSS 210 of the Industry Canada rules per the conditions listed below: Important Safety Information RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. 1 This device may not cause harmful interference. 2 This device must accept any interference received, including interference that may cause undesired operation. 3 Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate this equipment. vii English Informations importantes sur la sécurité APX_3000_M1.book Page viii Wednesday, October 17, 2012 12:56 PM viii Informations importantes sur la sécurité GUIDE SUR L’EXPOSITION AUX RADIOFRÉQUENCES ET LA SÉCURITÉ DU PRODUIT POUR RADIOS PORTATIVES BIDIRECTIONNELLES Mise en garde Avant d'utiliser ce produit, lisez les directives d'utilisation sécuritaire présentées dans le livret Sécurité du produit et exposition à l'énergie RF accompagnant votre radio. ATTENTION! Cette radio est réservée à un usage professionnel seulement pour satisfaire les normes d'exposition à l'énergie RF de la FCC. Avant d'utiliser ce produit, lisez le guide inclus avec votre radio, qui contient d'importantes informations sur le mode d'emploi sécuritaire du produit ainsi que des informations relatives à l'énergie de RF et à son contrôle, afin d'assurer la conformité aux normes et règlements applicables. Pour obtenir une liste d'antennes et d'autres accessoires approuvés par Motorola, consultez le site Web: http://www.motorolasolutions.com/APX Français Canadien Selon la règlementation d'Industrie Canada, cet émetteur radio ne peut être utilisé qu'avec une antenne dont le type et le gain maximal (ou minimal) sont approuvés par Industrie Canada pour cet émetteur. Afin de limiter les interférences radio pour les autres utilisateurs, le type et le gain de l'antenne doivent être choisis de façon à ce que la puissance isotrope rayonnée équivalente (P.I.R.E.) ne soit pas plus forte qu'il ne le faut pour établir la communication. APX_3000_M1.book Page ix Wednesday, October 17, 2012 12:56 PM Computer Software Copyrights Toutes les fonctionnalités décrites dans les sections suivantes sont prises en charge par la version du logiciel R09.00.00 ou ultérieure de la radio. The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product. Vérifiez auprès de votre détaillant ou de l'administrateur de système pour obtenir des renseignements sur les fonctionnalités prises en charge. Avis aux utilisateurs (FCC et Industrie Canada) Cet appareil est conforme à la Partie 15 des règlements de la FCC et RSS 210 du règlement d'Industrie Canada selon les conditions énumérées ci-dessous: 1 Ce dispositif ne doit pas causer d'interférences nuisibles. 2 Cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent perturber le fonctionnement. Version du logiciel Version du logiciel 3 Les changements ou les modifications apportées à ce dispositif, non expressément approuvées par Motorola, peuvent annuler le droit de l'utilisateur à utiliser cet équipement. ix English APX_3000_M1.book Page x Wednesday, October 17, 2012 12:56 PM Disclaimer No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola. The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others. Documentation Copyrights Documentation Copyrights English APX_3000_M1.book Page 1 Wednesday, October 17, 2012 12:56 PM Getting Started How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1 Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1 Additional Performance Enhancement . . . . . . . . . . . . . page 2 What Your Dealer/System Administrator Can Tell You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3 How to Use This Guide This User Guide covers the basic operation of the APX™3000 Portables. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information. Throughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed. An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed. An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed. WARNING Caution Note: Getting Started Take a moment to review the following: Notations Used in This Manual An operational procedure, practice, or condition, etc., which is essential to emphasize. English APX_3000_M1.book Page 2 Wednesday, October 17, 2012 12:56 PM Additional Performance Enhancement The following are some of the latest creations designed to enhance the security, quality and efficiency of your radios. Dynamic System Resilience (DSR) DSR ensures your radio system is seamlessly switched to a backup master site dynamically in case of system failure. DSR also provides additional indication e.g. failure detection, fault recovery, and redundancy within the system to address to you who is in need. Mechanisms related to the Integrated Voice and Data (IV & D) or data centric are all supported by DSR. Getting Started CrossTalk Prevention This feature prevents crosstalk scenario from happening, especially when a wideband antenna is used. This feature allows the adjustment of the Trident Transmitting SSI clock rate in your radio to be varied from the Receiving Frequency. This subsequently reduced the possibilities of radio frequency interfering spurs and prevents the issues of crosstalk. English Encrypted Integrated Data (EID) EID provides security encryption and authentication of IV & D data bearer service communication between your radio and the Customer Enterprise Network. SecureNet SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC OTAR feature will allow you to perform OTAR activities on an MDC channel. APX_3000_M1.book Page 3 Wednesday, October 17, 2012 12:56 PM What Your Dealer/System Administrator Can Tell You You can also consult your dealer or system administrator about the following: • Is your radio preprogrammed with any preset conventional channels? • Which buttons have been preprogrammed to access other features? • What optional accessories may suit your needs? APX 3000 is a small body radio meant to work together with other light weight accessories such as Mission Critical Wireless key fob, headset and pod in order to interact with you efficiently. IMPORANT! 1 Your radio has Voice Announcement feature (programmable) which provides audible status update of your radio function through the speaker microphone, earpiece or headset. This helps to confirm the changes you have made when interacting with your radio in covert. See Voice Announcement† on page 57 to learn how this feature works. 2 You must connect a GCAI DRSM to see the strings on the display. The content in this manual has included the strings which you could see from the display of a DRSM. Preparing Your Radio for Use Check with your dealer or system administrator for the correct radio settings, if your radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), to ensure proper operation. Preparing Your Radio for Use English APX_3000_M1.book Page 4 Wednesday, October 17, 2012 12:56 PM Throughout the text in this publication, notice the use of the symbols shown below. They are to remind you that external accessory is required to see or hear the indications of your radio during an operation procedure, practice, or condition etc., which: Preparing Your Radio for Use † ‡ Requires to connect a speaker microphone, earpiece or headset to your radio to hear the audio tones or announcements. Requires to connect a DRSM to your radio to read the strings or indications displayed on your radio. The application of these accessories are optional. Consult your agent for the most suitable features and accessories required for you to work with this radio. English Assemble your radio by following these steps: Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5 Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5 Attaching the Battery‡ . . . . . . . . . . . . . . . . . . . . . . . . . . page 5 Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . page 6 Attaching the Accessory Connector Cover . . . . . . . . . . page 7 Installing Accessories with GCAI Connector . . . . . . . . . page 7 Turning On Your Radio‡ . . . . . . . . . . . . . . . . . . . . . . . . page 8 Adjusting the Volume† . . . . . . . . . . . . . . . . . . . . . . . . . . page 9 Pairing Radio with Pod and Earpiece†‡ . . . . . . . . . . . . page 9 Pairing Radio with Key Fob . . . . . . . . . . . . . . . . . . . . . page 10 Using the Carry Holster . . . . . . . . . . . . . . . . . . . . . . . . page 11 Inserting to the Carry Holster . . . . . . . . . . . . . . . . . . page 11 Removing Your Radio from the Carry Holster . . . . . page 11 APX_3000_M1.book Page 5 Wednesday, October 17, 2012 12:56 PM Charging the Battery WARNING • DO NOT replace the battery in any area labeled “hazardous atmosphere”. • DO NOT discard batteries in a fire. The Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your radio, see Accessories on page 65. Note: When charging a battery attached to your radio, turn your radio off to ensure a full charge. Battery Charger To charge the battery, place the battery, with or without your radio, in a Motorola-approved charger. The charger’s LED indicates the charging progress; see your charger’s user guide. With your radio turned off, slide the battery into your radio’s frame until the bottom latch clicks into place. Preparing Your Radio for Use To avoid a possible explosion: Attaching the Battery‡ For a list of chargers, see Accessories on page 65. English APX_3000_M1.book Page 6 Wednesday, October 17, 2012 12:56 PM Preparing Your Radio for Use To remove the battery, turn your radio off. Lift up the latch then slide the battery down to remove the battery from your radio. Battery Latch is at the bottom of the battery. English With your radio turned off, set the antenna in its receptacle and turn clockwise to attach it to your radio. Note:If your radio is preprogrammed with volatile-key retention, the encryption keys are retained for approximately 30 seconds after battery removal. Check with your dealer or system administrator for more information. You can view the status of the IMPRES™ battery if your radio is using an IMPRES™ battery. See Checking the Battery Charge Status on page 63 for more information. Installing the Antenna To remove the antenna, turn the antenna counterclockwise. Make sure you turn off your radio first. APX_3000_M1.book Page 7 Wednesday, October 17, 2012 12:56 PM Attaching the Accessory Connector Cover Note: To prevent damage to the connector, shield it with the connector cover when not in use. Insert the hooked end of the cover into the slot above the connector. Press downward on the cover’s top to seat it in the slot. Once in place, rotate the thumbscrew clockwise by hand until tight. To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it disengages from your radio. If the thumbscrew is too tight, use an Allen wrench to loosen it first. Connect a GCAI DRSM to see the icons and strings and hear audio alerts of your radio. You can also hear the audio alerts with a GCAI Surveillance Earpieces. Display of the DRSM Hooked End Hex Socket Head Thumbscrew Preparing Your Radio for Use The accessory connector is located on the antenna side of your radio. It is used to connect accessories to your radio. Installing Accessories with GCAI Connector GCAI Connector Rotate and lift the connector cover to disengage it from your radio. English APX_3000_M1.book Page 8 Wednesday, October 17, 2012 12:56 PM Turning On Your Radio‡ If the power-up test is successful, you see momentary MOTOROLA on the RSM display. Push the On/Off Switch to turn the power on or off. You see a green spot when the switch is in the ON position. Note: If the power-up test is unsuccessful, you see ER XX/ YY (XX/YY is an alphanumeric code) on your DRSM screen. Turn off your radio, check the battery, and turn on your radio. Preparing Your Radio for Use On/Off Switch English If your radio fails the power-up test again, record the ER XX/YY code and contact your dealer. Note: If the power-up test is successful, but you see HW BRD ABSENT or HW BRD MISMATCH on your DRSM screen, send your radio to the qualified technician to fix this error. If the power-up test is successful, but you see HW BRD FAILED or MAND HW ERRORon your DRSM screen, send your radio to the qualified technician to fix this error. To turn off your radio, push the On/Off Switch until you do not see the green spot. APX_3000_M1.book Page 9 Wednesday, October 17, 2012 12:56 PM Adjusting the Volume† MFB must be preprogrammed to a programmble button. Pairing Radio with Pod and Earpiece†‡ Headset Up Arrow Button Bluetooth Pairing Spot Down Arrow Button Please refer to your agent or qualified radio technician if you need to enable the Up and Down Arrow Button with other function. Note: When using DSRM or headset, ensure that the main speaker is pointed towards you for increased loudness and intelligibility, especially in areas with loud background noises. Preparing Your Radio for Use By default, press the Up and Down Arrow Button to adjust the volume you hear on your headset. Ensure the Up and Down Arrow Button is in Volume mode by pressing the Multi Function Button (MFB) to toggle to Volume mode. Mission Critical Wireless Pod English APX_3000_M1.book Page 10 Wednesday, October 17, 2012 12:56 PM Plug the earpiece to the wireless Pod. With your Pod and your radio powered up and both are in pairing mode, place the Bluetooth pairing spot on your Pod within one inch of the Bluetooth pairing spot on your radio. Preparing Your Radio for Use Your radio Blue LED lights up solid for 2 seconds once connected and followed by blinking blue at heartbeat pace to indicate there is Bluetooth device connected to your radio. Note: 10 English Ensure the microphone is not covered when you speak into the microphone. Your Pod can function as a standalone PTT device without the headset. Pairing Radio with Key Fob Verify that both your radio and key fob are powered ON and in pairing mode. On your key fob, press and hold the Trunk button while powering up your key fob to enter pairing mode. Bluetooth Pairing Spot Place the Bluetooth pairing spot of your key fob within one inch of the Bluetooth pairing spot of your radio. Your radio Blue LED lights up solid for 2 seconds once connected and followed by repeats long blinking to indicate there is Bluetooth device connected to your radio. APX_3000_M1.book Page 11 Wednesday, October 17, 2012 12:56 PM Your radio is successfully secured to the carry holster. Using the Carry Holster Position your radio within the carry holster with the LEDs facing inward. Slide your radio down into the carry holster. Removing Your Radio from the Carry Holster Push your radio to the carry holster until it clicks in place. Push the hook of the carry holster to release your radio top. Preparing Your Radio for Use Inserting to the Carry Holster 11 English APX_3000_M1.book Page 12 Wednesday, October 17, 2012 12:56 PM Pull your radio out from the carry holster. Identifying Radio Controls Identifying Radio Controls Take a moment to review the following: 12 English Radio Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . page 13 Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 14 Assignable Radio Functions. . . . . . . . . . . . . . . . . . . page 14 Assignable Settings or Utility Functions . . . . . . . . . . page 15 Accessing the Preprogrammed Functions. . . . . . . . . . page 15 Multi-Functional Button (MFB) . . . . . . . . . . . . . . . . . page 15 Using Push-To-Talk (PTT) Button† . . . . . . . . . . . . . . . page 16 APX_3000_M1.book Page 13 Wednesday, October 17, 2012 12:56 PM Radio Parts and Controls 7 Antenna 2 On/Off Switch Bluetooth Transmit/ Receive LED 13 Pairing Spot Top Side Button* 9 Bluetooth LED Middle Side 4 Button* 10 Connector Cover 5 Up Arrow Identifying Radio Controls 1 Top Button* Button* 6 Down Arrow Button* 12 Battery 11 Battery Connector 7 Battery Latch * These radio controls/buttons are programmable. 13 English APX_3000_M1.book Page 14 Wednesday, October 17, 2012 12:56 PM Programmable Features Any reference in this manual to controls that are “preprogrammed” means that a qualified radio technician must use your radio’s programming software to assign a feature to a control. Identifying Radio Controls Your dealer can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press: • Press – Pressing and releasing rapidly. • Long press – Pressing and holding for the preprogrammed duration (between 0.25 seconds and 3.75 seconds). • Hold down – Keeping the button pressed. Assignable Radio Functions Bluetooth On/Off – Allows you to turn on/off the Bluetooth. Bluetooth Audio Reroute – Allows you to toggle the audio route from your radio to Remote Speaker Microphone or Bluetooth headset. Bluetooth Headset PTT – Keys up your Bluetooth Headset's microphone. For APX3000, this feature can be configured to key up Bluetooth Headset’s microphone, or GCAI’s accessory’s microphone when Bluetooth Headset’s microphone is not available. 14 English Bluetooth Clear All Pairing – Allows you to clear all pairing information for Bluetooth. This is accessed by a long press of the Bluetooth On/Off Button. Call Response – Allows you to answer a private call. Channel Up and Down – Toggles the channel up and down. Emergency – Depending on the programming, initiates or cancels an emergency alarm or call. Internet Protocol – Displays the Internet Protocol (IP) address, device name and status of your radio. Man Down Clear – Clears the alarm of Man Down mode which was triggered when your radio achieves or passes a tilt angle threshold or a combination of the angle threshold and a motion sensitivity level. Mode Change – Toggles to selected channel preprogrammed to your radio. Mode Select – Long-press programs a button with your radio's current zone and channels; then once programmed, the short press of that button jumps your radio to the programmed zone and channel. Monitor (Conventional Only) – Monitors a selected channel for all radio traffic until function is disabled. Nuisance Delete – Temporarily removes an unwanted channel, except for priority channels or the designated transmit channel, from the scan list. APX_3000_M1.book Page 15 Wednesday, October 17, 2012 12:56 PM Voice Announcement – Audibly indicates the current feature mode, Zone or Channel you has just assigned. Rekey Request – Notifies the dispatcher you require a new encryption key. Voice Mute – Toggles voice mute on or off. Reprogram Request (Trunking Only) – Notifies the dispatcher you want a new dynamic regrouping assignment. Accessing the Preprogrammed Functions Scan – Toggles scan on or off. You can access various radio functions through a short or long press of the relevant programmable buttons. Secure Transmission Select (Conventional and Trunking) – Toggles the Secure Transmission On or Off when the Secure/ Clear Strapping fields is set to “Select” for your radio’s current channel, and when your radio is model/option capable. Multi-Functional Button (MFB) Talkaround/Direct (Conventional Only) – Toggles between using a repeater and communicating directly with another radio. TxInhibit – Inhibits transmission. User – Automatically registers with the server. Volume Up and Down – Toggles volume level up and down. Zone Up and Down – Toggles zone up and down. Assignable Settings or Utility Functions Light/Flip – Press the button to toggle the display backlight on or off. This button control enables you to select the features which the Up and Down Arrow Button can adjust. All the programmable buttons can be preprogrammed as MFB. The features available for MFB are: Volume Change – To enable the Up or Down Arrow Button to change the volume of your speaker or headset. Press the Up or Down Arrow Button to increase or decrease the volume level of your headset. Long press the Arrow Button makes coarse tuning of the volume level; short press the Arrow Button makes fine tuning of the volume level. Identifying Radio Controls One Touch 1 – Launches a specific feature with one single button-press. Mode Change – To enable the Up or Down Arrow Button to change the channel or zone. Press the Up or Down Arrow Button to toggle the channel or zone up or down. Controls Lock – Locks or unlocks the programmable buttons. 15 English APX_3000_M1.book Page 16 Wednesday, October 17, 2012 12:56 PM Your radio by default is set to use the primary feature. Short presses of MFB toggle to either the secondary or primary feature. The secondary feature has an inactivity timer. This timer starts when the secondary feature is left idle. Your radio returns to primary feature when this timer expires. Identifying Status Indicators Consult your dealer or system administrator for the best option available for MFB. Using Push-To-Talk (PTT) Button† The PTT button can be preprogrammed on your radio’s or key fob’s programmable button. The programmable PTT feature and the PTT button on the Pod serves two basic purposes: • While a call is in progress, the PTT button allows your radio to transmit to other radios in the call. Press and hold down PTT button to talk. Release the PTT button to listen. Identifying Status Indicators Your radio indicates its operational status through the following: Status Icons‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 16 LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 18 LED Indicators in Dark Mode† . . . . . . . . . . . . . . . . . page 19 Intelligent Lighting Indicators‡ . . . . . . . . . . . . . . . . . . . page 20 Alert Tones†. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21 Status Icons‡ The 112 x 32 pixel monochrome display screen of your DRSM shows your radio status and operating conditions. Battery For IMPRES™ battery operation only – the icon shown indicates the charge remaining in the battery. For all battery operation – the icon blinks when the battery is low. Received Signal Strength Indicator (RSSI) The number of bars displayed represents the received signal strength for the current site, for trunking only. The more stripes in the icon, the stronger the signal. The microphone is activated when the PTT button is pressed. • While a call is not in progress, the PTT button is used to make a new call. See Monitoring Features on page 30 for more information. 16 English APX_3000_M1.book Page 17 Wednesday, October 17, 2012 12:56 PM • On = Radio is currently configured for direct radio to radio communication (during conventional operation only). • Off = Radio is connected with other radios through a repeater. H L or Monitor (Carrier Squelch) Selected channel is being monitored (during conventional operation only). • L = Radio is set at Low power. Scan Radio is scanning. Secure Operation • On = Secure operation. • Off = Clear operation. • Blinking = Receiving an encrypted voice call. Bluetooth On Bluetooth is on and ready for bluetooth connection. Bluetooth Connected Bluetooth is currently connected to the external bluetooth device. Power Level • H = Radio is set at High power. Vote Scan Enabled The vote scan feature is enabled. Identifying Status Indicators Direct Priority Channel Scan • Blinking dot = Radio detects activity on channel designated as PriorityOne. • Steady dot = Radio detects activity on channel designated as Priority-Two. 17 English APX_3000_M1.book Page 18 Wednesday, October 17, 2012 12:56 PM LED Indicator The LED indicator shows the operational status of your radio. Transmit/ Receive LED Identifying Status Indicators Bluetooth LED Transmit/Receive LED Bluetooth LED Status Solid red – Solid red Solid green Blinking red – Radio is powering up with fatal error. Slow blinking red – Radio is transmitting at low battery condition. Blinking red Blinking blue Radio is powering up with update in progress. Radio is transmitting. Radio is upgrading the firmware. Rapid blinking red – Radio has failed the self test upon powering up or encountered a fatal error. Solid yellow – Channel is busy. (Conventional only.) Rapid blinking yellow – Radio is receiving a secured transmission. Solid green – Solid green for three seconds – 18 English Radio is powering up. Radio is locked. Radio power up is successful. APX_3000_M1.book Page 19 Wednesday, October 17, 2012 12:56 PM Bluetooth LED Solid green Short blinking blue with long interval Radio is reading or upgrading by CPS. – Blinking blue three times Bluetooth is powering on or off. – Rapid Blinking blue Radio is waiting to be paired when no device is connected with radio in Bluetooth. – Blinking blue at heartbeat pace – Solid blue for two seconds – Blinking blue – Rapid blinking blue for two seconds – Solid blue Note: Status Radio is connected with at least a device in Bluetooth link. Bluetooth device is connected or disconnected successfully. Radio is clearing Bluetooth pairing information. Radio fails to connect or disconnect from a device. Radio is powering up with Option Board error. No LED indication occurs when your radio receives a clear (non-secured) transmission in trunking Mode. LED Indicators in Dark Mode† For covert operation, the LED can be preprogrammed to turn off at specific zone channels. During operation in these zone channels you do not see the LED blinking, instead you can use Voice Announcement to hear and confirm the operation status. Hence, It is recommended to duplicate the channel programming into separate zone and have associated Voice Announcement tied to zone to help indicate the LED on/off Identifying Status Indicators Transmit/Receive LED state, for example Light Off Zone 1. Using zone control in this case eases going into and out of the zone channel preprogrammed with the LED on/off setting. 19 English APX_3000_M1.book Page 20 Wednesday, October 17, 2012 12:56 PM Intelligent Lighting Indicators‡ This feature temporary changes the backlight of the DRSM display screen to indicate a radio event has occurred. Identifying Status Indicators Note: 20 English This feature must be preprogrammed by a qualified radio technician. Backlight Notification Orange Emergency Alerts When Your radio initiates an emergency alarm or call. Your radio receives an emergency alarm or call. Your radio battery is low. Your radio is out of range. Red Critical Alerts Your radio enters failsoft mode. Your radio is unable to establish a full connection with the system. Your radio is unable to authenticate or register with the system. Your radio receives a private call. Green Call Alerts Your radio receives a phone call. Your radio receives a call alert. Your radio receives a selective call. APX_3000_M1.book Page 21 Wednesday, October 17, 2012 12:56 PM Alert Tones† You Hear Tone Name Radio Self Test Fail Short, Low-Pitched Tone Long, Low-Pitched Tone A Group of Low-Pitched Tones Reject Time-Out Timer Warning No ACK Received Heard When radio fails its power-up self test. When an unauthorized request is made. Four seconds before time out. When radio fails to receive an acknowledgment. Man Down Entry When radio initiates Man Down mode. Time-Out Timer Timed Out After time out. Talk Prohibit/PTT Inhibit When PTT button is pressed, transmissions are not allowed. Out of Range When PTT button is pressed, radio is out of range of the system. Invalid Mode When radio is on an unpreprogrammed channel. Busy Identifying Status Indicators An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s condition. The following table lists these tones and when they occur. You can hear them using the Mission Critical Wireless Bluetooth headset or GCAI DRSM. When the system is busy. 21 English APX_3000_M1.book Page 22 Wednesday, October 17, 2012 12:56 PM You Hear Tone Name Valid Key-Press Radio Self Test Pass Identifying Status Indicators Short, Medium-Pitched Tone Clear Voice Priority Channel Received Emergency Alarm/Call Entry Central Echo Long, Medium-Pitched Tone Volume Set Emergency Exit Failsoft Automatic Call Back A Group of Medium-Pitched Tones 22 English Keyfail Console Acknowledge Heard When a valid key is pressed. When radio passes its power-up self test. At beginning of a non-coded communication. When activity on a priority channel is received. When entering the emergency state. When central controller has received a request from a radio. When volume is changed on a quiet channel. When exiting the emergency state. When the trunking system fails. When voice channel is available from previous request. When encryption key has been lost. When emergency alarm, or reprogram request ACK is received. Received Individual Call When Call Alert or Private Call is received. Site Trunking When a SmartZone trunking system fails. APX_3000_M1.book Page 23 Wednesday, October 17, 2012 12:56 PM Tone Name Short, High-Pitched Tone (Chirp) Low-Battery Chirp When battery is below preset threshold value. Ringing Phone Call Received When a land-to-mobile phone call is received. Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received. Gurgle IncrementalPitched Tone DecrementalPitched Tone Talk Permit Bluetooth Paired Heard (When PTT button is pressed) verifying system accepting transmissions. When Bluetooth accessory is paired with your radio. Bluetooth Connected When Bluetooth accessory is connected to your radio. Bluetooth Unpaired When Bluetooth accessory is unpaired from your radio. Bluetooth Disconnected When Bluetooth accessory is disconnected from your radio. A Group of Very High-Pitched Tones Man Down Continuous Tone When radio is in Man Down mode and prepares to transmit Emergency Alarm when the timer of this alarm ends. Doh-Sol MFB Enters Secondary Feature When MFK is toggled to secondary feature. Sol-Doh MFB Exits Secondary Feature Identifying Status Indicators You Hear When MFK is toggled to exit secondary feature and return to primary feature, or when secondary function timer expires. 23 English APX_3000_M1.book Page 24 Wednesday, October 17, 2012 12:56 PM General Radio Operation Once you understand how your APX Portable is configured, you are ready to use your radio. General Radio Operation Use this navigation guide to familiarize yourself with the basic Call features: 24 Selecting a Zone† . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 24 Selecting a Radio Channel† . . . . . . . . . . . . . . . . . . . . page 25 Using Mode Select Feature. . . . . . . . . . . . . . . . . . . . . page 26 Saving a Zone and Channel to a Mode Select Button†. . . . . page 26 Saving a Zone and Channel to a Button† . . . . . . . . page 26 Receiving and Responding to a Radio Call. . . . . . . . . page 27 Receiving and Responding to a Call‡ . . . . . . . . . . . page 27 Receiving and Responding to a Private Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 28 Receiving and Responding to a Telephone Call (Trunking Only)†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 28 Making a Radio Call† . . . . . . . . . . . . . . . . . . . . . . . . . page 29 Repeater or Direct Operation . . . . . . . . . . . . . . . . . . . page 29 Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . . . page 30 Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . . page 30 Conventional Mode Operation. . . . . . . . . . . . . . . . . page 30 See Voice Announcement†on page 57to understand how the English Selecting a Zone† A zone is a group of channels. Use the following procedure to select a zone. Note: Your radio must be preprogrammed to allow you to use this feature. Procedure: 1 If Selecting a Zone is the secondary function of the Up and Down Arrow Buttons, short press the MFB to toggle to Selecting a Zone mode. You hear the Secondary Mode tone and associated Voice Announcement if configured. OR If Zone Up or Down feature is pre-programmed on a programmable button, skip to step 2. OR If Selecting a Zone is the primary function of Up and Down Arrow Buttons, skip to step 2. 2 Press the Up and Down Arrow Buttons, or preprogrammed Zone Up or Zone Down buttons to toggle the zone list backward or forward.If configured, you hear Voice Announcement of the selected zone. 3 Press the PTT button to transmit on the selected zone channel. Voice Announcement works. APX_3000_M1.book Page 25 Wednesday, October 17, 2012 12:56 PM Selecting a Radio Channel† Channel up or down button to toggle the channel list backward or forward. If configured, you hear Voice Announcement of the selected channel. 3 Press the PTT button to transmit on the selected channel. Use the following procedure to select a channel. Note: Your radio must be preprogrammed to allow you to use this feature. If you select a channel that is not within the preprogrammed band, your radio indicates that it is on an unsupported frequency with an audio warning. Procedure: 1 If Selecting a Channel is the secondary function of the Up and Down Arrow Buttons, short press the MFB to toggle to selecting channel mode.You hear the Secondary Mode Tone and associated Voice Announcement if configured. OR If Channel Up or Down feature is pre-programmed on a programmable button, skip to step 2. OR If Selecting a Channel is the primary function of Up and Down Arrow Buttons, skip to step 2. See Voice Announcement†on page 57to understand how the Voice Announcement works. General Radio Operation A channel is a group of radio characteristics, such as transmit/ receive frequency pairs. 2 Press the Up and Down Arrow Buttons or pre-programmed 25 English APX_3000_M1.book Page 26 Wednesday, October 17, 2012 12:56 PM Using Mode Select Feature Mode Select allows a long press to save your radio’s current zone and channel to a programmable button. Once it saved, a short-press of the button jumps the transmission to the saved zone and channel. To save the selected zone and channel, press the preprogrammed button. General Radio Operation Note: Your radio must be preprogrammed to allow you to use this feature. Saving a Zone and Channel to a Mode Select Button† This feature allows to save two different zones or channels to a preprogrammed button. Procedure: 1 Toggle your zone and channel to the required zone and channel. 2 Press the preprogrammed button to save the zone or channel. 3 You hear a short, medium-pitched tone when the zone and channel is saved. 26 English Note: To change the programmed zone and channel, repeat this procedure. Saving a Zone and Channel to a Button† Save the frequent used zone and channel to a preprogrammed Mode Select button. Procedure: 1 Toggle your zone and channel to the required zone and channel. 2 Press and hold the digit button you desire to program. 3 You hear a short, medium-pitched tone when the zone and channel is saved. Note: Repeat this procedure to change the zone and channel of the programmed button. Short press of the programmed button changes your current transmission to the zone and channel programmed in this button. APX_3000_M1.book Page 27 Wednesday, October 17, 2012 12:56 PM Receiving and Responding to a Radio Call Procedure: When you receive a call, depending on how your radio is preprogrammed: 1 ASTRO Conventional Only: Transmit/ Receive LED Bluetooth LED The LED lights up solid yellow. OR Trunking Only: The display shows the caller alias or ID. 2 Press the PTT button to respond to the call. The LED lights up solid red. 3 Release the PTT button to listen. The Transmitting or Receiving LED lights up solid red when your radio is transmitting. In conventional mode, this LED lights up solid yellow when your radio is receiving a transmission. In trunking mode, there is no LED indication when your radio receives a transmission. See Making a Radio Call† on page 29 for details on making a Talkgroup Call. General Radio Operation Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls. Receiving and Responding to a Call‡ If your radio is receiving a secure transmission, this LED blinks yellow. 27 English APX_3000_M1.book Page 28 Wednesday, October 17, 2012 12:56 PM Receiving and Responding to a Private Call (Trunking Only)†‡ A Private Call is a call from an individual radio to another individual radio. These one-to-one calls between two radios are not heard by others in the current talkgroup. The calling radio automatically verifies that the receiving radio is active on the system and can display the caller’s ID. General Radio Operation Note: Your radio automatically exits the feature, if the feature inactivity timer is enabled and when your radio is left idle and the timer expires. You hear the Inactive Exit Tone upon feature exit. Procedure: When you receive a Private Call: 1 You hear two alert tones and the LED blinks green. The backlight of the screen turns green and the display shows CALL RCV, alternating with the caller alias (name) or ID (number). 2 Press the Call Response button within 20 seconds after the call indicators begin. 3 Press and hold the PTT button to talk. Release the PTT button to listen. 4 Press the Call Response button to hang up. 28 English You cannot initiate a Private Call. Receiving and Responding to a Telephone Call (Trunking Only)†‡ This feature allows you to receive calls similar to standard phone calls from a landline phone. Note: Your radio automatically exits the feature, if the feature inactivity timer is enabled and when your radio is left idle and the timer expires. You will hear the Inactive Exit Tone upon feature exit. Procedure: When you receive a Telephone Call: 1 You hear a telephone-type ringing and the LED blinks green. The backlight of the screen turns green and the display shows PHN CALL. 2 Press the Call Response button within 20 seconds after the call indicators begin. 3 Press and hold the PTT button to talk. Release the PTT button to listen. 4 Press the Call Response button to hang up. You cannot initiate a Telephone Call. APX_3000_M1.book Page 29 Wednesday, October 17, 2012 12:56 PM Making a Radio Call† 1 Select a zone or channel by: Press the preprogrammed Zone or Channel Up Down Button. OR Press the Up or Down Arrow Button via toggling the MFB. 2 You hear Voice Announcement of the selected zone or channel if it is enabled. The REPEATER operation increases your radio’s range by connecting with other radios through a repeater. The transmit and receive frequencies are different. The DIRECT or “talkaround operation” allows your radio to bypass the repeater and connect directly to another radio. The transmit and receive frequencies are the same. Procedure: Press the preprogrammed Repeater/Direct button to toggle between talkaround and repeater modes. General Radio Operation Procedure: Repeater or Direct Operation 29 English APX_3000_M1.book Page 30 Wednesday, October 17, 2012 12:56 PM Monitoring Features General Radio Operation Radio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that your radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the “noise” from the signal and allowing only the clear voice or data information to be heard. Conventional Mode Operation Your radio may be preprogrammed to receive Private-Line® (PL) calls. Procedure: 1 Momentarily press the Monitor button to listen for activity. The Carrier Squelch indicator appears on the display. Use the Monitor feature to make sure a channel is clear before transmitting. 2 Press and hold the Monitor button to set continuous Monitoring a Channel 3 Press the Monitor button again, or the PTT button, to return Procedure: 1 Press the preprogrammed Monitor button to toggle Monitoring on. 2 Press and hold the PTT button to transmit. The LED lights up solid red. 3 Release the PTT button to receive (listen). The Carrier Squelch indicator appears on the display when you monitor a channel via the preprogrammed Monitor button. 30 English monitor operation. The duration of the button press is programmable. to the original squelch setting. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button. APX_3000_M1.book Page 31 Wednesday, October 17, 2012 12:56 PM Advanced Features Receiving and Responding to a Selective Call (Conventional Only)†‡ This feature allows you to receive a call from or to call a specific individual. It is intended to provide privacy and to eliminate the annoyance of having to listen to conversations that are of no interest to you. Procedure: 1 When you receive a Selective Call, you hear two alert tones and the LED lights up solid yellow. The backlight of the screen turns green momentarily and the display briefly shows CALL RCV. Advanced Features Use this navigation guide to learn more about advanced features available with your radio: Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 31 Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 33 Call Alert Paging†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . page 35 Emergency Operation†‡ . . . . . . . . . . . . . . . . . . . . . . . page 35 Man Down†‡ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 39 Secure Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 43 Trunking System Controls†‡ . . . . . . . . . . . . . . . . . . . . page 47 Mission Critical Wireless - Bluetooth® -†‡ . . . . . . . . . page 48 Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) . . . . . . . . . . . . . . . . . . . . . . . page 53 Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 54 Advanced Call Features 2 The speaker unmutes. 3 Press and hold the PTT button to talk. Release the PTT button to listen. You cannot initiate a Selective Call. Using the Dynamic Regrouping Feature (Trunking Only)†‡ This feature allows the dispatcher to temporarily reassign selected radios to a particular channel where they can communicate with each other. This feature is typically used 31 English APX_3000_M1.book Page 32 Wednesday, October 17, 2012 12:56 PM during special operations and is enabled by a qualified radio technician. You will not notice whether your radio has this feature enabled until a dynamic regrouping command is sent by your dispatcher. Requesting a Reprogram (Trunking Only)†‡ This feature allows you to notify your dispatcher when you want a new dynamic regrouping assignment. Procedure: Note: If you try to access a zone or channel that has been reserved by your dispatcher as a dynamically regrouped mode for other users, an invalid tone sounds. Advanced Features Procedure: 1 When your radio is dynamically regrouped, it automatically switches to the dynamically regrouped channel. A “gurgle” tone sounds and the display shows the dynamically regrouped channel’s name. 2 Press the PTT button to talk. Release PTT button to listen. When your dispatcher cancels dynamic regrouping, your radio automatically returns to the zone and channel that you were using before your radio was dynamically regrouped. 32 English 1 Press the preprogrammed Reprogram Request button to send reprogram request to your dispatcher. 2 The display alternates between RPGM and PLS WAIT. 3 If you hear five beeps, your dispatcher has acknowledged the reprogram request. The display shows ACK RCVD. OR If your dispatcher does not acknowledge the reprogram request within six seconds, a low-pitched alert tone sounds and the display shows NO ACK. APX_3000_M1.book Page 33 Wednesday, October 17, 2012 12:56 PM Classifying Regrouped Radios This feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. • Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position. • Select-disabled radios cannot change channels while dynamically regrouped. Your dispatcher has forced your radio to remain on the dynamic-regrouping channel. The Scan or Private Call feature cannot be selected while your radio is Select Disabled. Turning Scan On or Off Procedure: 1 Press the preprogrammed Scan button to toggle Scan on or off. 2 The display shows SCAN ON and the scan icon, indicating that scan is enabled. OR The display shows SCAN OFF, indicating that scan is disabled. Advanced Features Your dispatcher can classify regrouped radios into either of two categories: Select Enabled or Select Disabled. Scan 33 English APX_3000_M1.book Page 34 Wednesday, October 17, 2012 12:56 PM Deleting a Nuisance Channel† Restoring a Nuisance Channel If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. Procedure: To restore the deleted nuisance channel, do one of the following: This capability does not apply to priority channels or the designated transmit channel. • Turn your radio off and then turning it on again. Note: Deleting a “nuisance” channel is only possible through the preprogrammed Nuisance Channel Delete button. Procedure: Advanced Features 1 Press and hold the preprogrammed Scan button to delete the nuisance channel. OR When your radio is locked onto the channel to be deleted, press the preprogrammed Nuisance Delete button. 2 Your radio continues scanning the remaining channels in the list. 34 English OR • Stop and restart a scan via the preprogrammed Scan button. OR • Mode change to another channel and back to the original channel. APX_3000_M1.book Page 35 Wednesday, October 17, 2012 12:56 PM Call Alert Paging†‡ Emergency Operation†‡ The Emergency feature is used to indicate a critical situation. Note: If the Top button is preprogrammed to send an emergency signal, this signal overrides any other communication over the selected channel. This feature must be preprogrammed by a qualified radio technician. Receiving a Call Alert Page Procedure: 1 When you receive a Call Alert page, you hear four repeating alert tones and the LED blinks green. 2 The backlight of the screen turns green and the display briefly shows PAGE RCV. You cannot send a Call Alert page. Your radio supports the following Emergency modes: • Emergency Alarm • Emergency Call (Trunking Only) • Emergency Alarm with Emergency Call • Silent Emergency Alarm Advanced Features This feature allows your radio to work like a pager. Check with your dealer or system administrator for more information on the programming of this feature. Only one of the Emergency modes above can be assigned to the preprogrammed Emergency button. Note: To exit emergency at any time, press and hold the preprogrammed Emergency button until your radio exit emergency. The timer of this long press can be preprogrammed. Consult the qualified technician to program the duration required. Man Down is an alternate way to activate the Emergency feature on the condition the Emergency must be set up for this feature to operate. 35 English APX_3000_M1.book Page 36 Wednesday, October 17, 2012 12:56 PM See Man Down†‡ on page 39 for details. Sending an Emergency Call (Trunking Only) Sending an Emergency Alarm This feature gives your radio priority access on a channel. This feature lets you send a data transmission, which identifies your radio sending the emergency, to your dispatcher. Note: Note: Emergency button press timer by default is set to 1 second. This timer is programmable from 0 – 6 seconds by a qualified technician. Procedure: 1 Press and hold the preprogrammed Emergency button. Advanced Features 2 The display shows EMERGNCY and the current zone or channel. A short, medium-pitched tone sounds and the LED blinks red momentarily. OR An invalid tone sounds, if the selected channel does not support emergency. 3 When you receive your dispatcher’s acknowledgment, the display shows ACK RCVD. Four tones sound, the alarm ends, and your radio exits the Emergency Alarm mode. OR If no acknowledgement is received, the display shows NO ACK. The alarm ends and your radio exits the Emergency Alarm mode. Your radio operates in the normal dispatch manner while in Emergency Call, except, if enabled, it returns to one of the following: • Tactical/Non-Revert – You talk on the channel you selected before you entered the emergency state. • Non-Tactical/Revert – You talk on a preprogrammed emergency channel. The emergency alarm is sent on this same channel. Procedure: 1 Press the preprogrammed Emergency button. 2 The display shows EMERGNCY and the current zone or channel. A short, medium-pitched tone sounds. OR An invalid tone sounds, if the selected channel does not support emergency. 3 Press and hold the PTT button. Speak clearly with your microphone near your mouth. 4 Release the PTT button to end the transmission and wait for a response from your dispatcher. 5 Press and hold the preprogrammed Emergency button until your radio exits the Emergency Call mode. 36 English APX_3000_M1.book Page 37 Wednesday, October 17, 2012 12:56 PM Note: Sending an Emergency Alarm with Emergency Call Procedure: 1 Press the preprogrammed Emergency button. 2 The display shows EMERGNCY and the current zone or channel. A short, medium-pitched tone sounds and the LED blinks red momentarily. OR An invalid tone sounds, if the selected channel does not support emergency. 5 Release the PTT button to end the transmission and wait for a response from your dispatcher. 6 Press and hold the preprogrammed Emergency button until your radio exits the Emergency Call mode. Note: The timer of this long press can be preprogrammed. Consult the qualified technician to program the duration required. Advanced Features The timer of this long press can be preprogrammed. Consult your qualified technician to program the duration required. 3 Your radio enters the Emergency Call state when: You receive your dispatcher’s acknowledgment. The display shows ACK RCVD. OR You receive no acknowledgement. The display shows NO ACK. OR You press the PTT button while in the Emergency Alarm mode. 4 Press and hold the PTT button. Speak clearly with the microphone near your mouth. 37 English APX_3000_M1.book Page 38 Wednesday, October 17, 2012 12:56 PM Sending a Silent Emergency Alarm Using the Emergency Keep-Alive Feature This feature allows you to send an Emergency Alarm to another radio without any audio or visual indicators. This feature, when enabled, prevents your radio from being turned off via the On/Off Switch when your radio is in the Emergency state. Procedure: 1 Press the preprogrammed Emergency button. Note: Your radio only exits the Emergency state using one of the ways mentioned in the previous sections. 2 The display shows no changes, the LED does not light up, and you hear no tones. Advanced Features 3 The silent emergency state continues until you: Press and hold the preprogrammed Emergency button for about a second to exit the Silent Emergency Alarm mode. OR Press and release the PTT button to exit the Silent Emergency Alarm mode and enter regular dispatch or Emergency Call mode. Note: 38 English For ALL Emergency signals, when changing channels: • If the new channel is also preprogrammed for Emergency, you can change channels while in Emergency operation. The emergency alarm or call continues on the new channel. • If the new channel is NOT preprogrammed for Emergency, the display shows NO EMERG. You hear an invalid tone until you exit the Emergency state or change to a channel preprogrammed for Emergency. See Sending an Emergency Alarm on page 36, Sending an Emergency Call (Trunking Only) on page 36, Sending an Emergency Alarm with Emergency Call on page 37, or Sending a Silent Emergency Alarm on page 38. APX_3000_M1.book Page 39 Wednesday, October 17, 2012 12:56 PM Man Down†‡ The Man Down feature has three phases: ii Man Down feature is an alternate way to activate the Emergency feature if Emergency has been programmed in your radio. Your radio automatically activates Emergency Alarm or Call when your radio achieves or passes a tilt angle threshold or a combination of the angle threshold and your radio motion is below the motion sensitivity level, depending upon how your radio is programmed. Your radio must stay in this condition for a preprogrammed amount of time before the Emergency Alarm or Call is activated. Note: It is recommended that an Emergency button is preprogrammed in order to allow you to exit the emergency condition. The Man Down feature provides a Clear function to you. After a Man Down condition has been detected, you can press a preprogrammed Clear button to cancel the Man Down condition. Your radio remains in the Man Down state without triggering an emergency condition until your radio is moved out of the Man Down state, at which point Man Down functionality resumes. iii Your radio senses the Man Down condition and Pre-Alert Timer is initiated. Man Down condition continues for the time duration defined in the Pre-Alert Timer field. At the end of this time, your radio alerts you on the Man Down status with an audible alert tone and Man Down text on the screen. The Post-Alert Timer also initiates at this point. Man Down condition continues for the time duration defined in the Post-Alert Timer field. Once the timer expires, the Emergency alarm is transmitted. The Man Down Clear function is used in this phase to cancel the Man Down condition. Advanced Features Man Down condition is determined based upon your radio tilt angle or a combination of radio tilt angle and the lack of radio motion. The following scenarios affect the timers: • Pressing the PTT button suspends the Man Down timers; releasing the PTT button reinitiates the Pre-Alert Timer. • Pressing other buttons on your radio does not impact these timers. • Repositioning your radio exits the Man Down feature, which stops and resets the timers. • Pressing a preprogrammed Clear button to stops and resets the timers. The timers do not restart until your radio is repositioned. 39 English APX_3000_M1.book Page 40 Wednesday, October 17, 2012 12:56 PM Note: Emergency must be set up for this feature to operate. For details on operating the Emergency alerts, please see Emergency Operation†‡ on page 35. If your radio is preprogrammed to horizontal only, it must be worn in a vertical position otherwise the Man Down alert may be inadvertently triggered. When your radio is programmed with Man Down feature, special care is required when charging your radio with a wall mounted charger. See Handling Your Radio on page 62 for details. Post-Alert Timer This timer sets the amount of time your radio needs to remain in the Man Down condition before the Emergency alarm is transmitted. When the Post-Alert Timer is initiated, your radio alerts you with an audible tone and displays the “MAN-DOWN” text. See Exiting Man Down Feature on page 41 to exit Man Down feature. Alerting Tones When Man Down Feature is Triggered Advanced Features Pre-Alert Timer This timer sets the amount of time that a Man Down condition must be present before your are warned of the Man Down condition. When your radio detects that it has returned to the vertical position or when your radio detects motion, the Pre-Alert timer stops and is reset. The Pre-Alert timer reinitiates when your radio detects it is in the horizontal position or motionless again. 40 English The Man Down alert tone volume is directly related to your radio’s volume. Ensure that your radio’s volume is loud enough so that you do not miss the Post-Alert tone. Note: If your radio is programmed with Silent Emergency, your radio inhibits the alert tone and visual alert associated with the emergency feature. Note: If your radio is programmed in Surveillance Mode, your radio inhibits all tones and lights on your radio including the Man Down tones. APX_3000_M1.book Page 41 Wednesday, October 17, 2012 12:56 PM Triggering Emergency Note: At this point the Man Down features is complete. Use normal Emergency procedures to cancel Emergency transmissions. Exiting Man Down Feature Procedure: Return your radio to the vertical position OR Shake your radio (when motion sensitivity is enabled). Advanced Features When you have not clear the Man Down condition and the PostAlert Timer comes to an end, Emergency Alarm or call is triggered. Your radio sends emergency message to units within the same Talkgroup. Your radio also sends ID number and GPS coordinates to your dispatcher if these features are enabled. You can exit Emergency following the Emergency procedure. See Emergency Operation†‡ on page 35 for details. motionless), you must first exit Man Down condition to then reinitiate the Man Down feature. If you are not in a real Man Down situation, you should exit the Man Down feature and prevent emergency from going off with the following operation. Procedure: Repositioning your radio or shaking your radio (when motion sensitivity is enabled). OR Press the preprogrammed Man Down Clear button to exit. Re-Initiating Man Down After exiting the Emergency Operation when your radio is still in Man Down condition (tilted achieving threshold angle or 41 English APX_3000_M1.book Page 42 Wednesday, October 17, 2012 12:56 PM Testing the Man Down Feature Handling Man Down Functional Error Messages Note: Procedure: Enable the Emergency feature with Silent Alarm disabled, but not in Surveillance Mode before running this test on your radio. Procedure: When Man Down is enabled on your radio: 1 Turn your radio on and place in the vertical position, for at least 5 seconds. 2 Lay your radio down in the horizontal position. 3 Wait for alert tone. Advanced Features 4 Your radio alerts with audible tone and displays MANDOWN. OR If no tone is heard, make sure that the Man Down feature is enabled on your radio. If Man Down feature was not enabled, please enable it and go through steps 1,2 and 3 again. OR If the Man Down feature is enabled and no tone is heard, send your radio to a qualified technician. 42 English 1 If your radio display shows one of the following error messages: HW BOARD ABSENT, MAND HW ERROR or HW BRD MISMATCH. Send your radio to the qualified technician to fix this error. APX_3000_M1.book Page 43 Wednesday, October 17, 2012 12:56 PM Advanced Secure Operations Unlike other forms of security, Motorola digital encryption provides signaling that makes it virtually impossible for others to decode any part of an encrypted message. Selecting Secure Transmissions†‡ Procedure: Press the preprogrammed Secure/Clear button to toggle to clear mode. Note: Procedure: Press the preprogrammed Secure/Clear button to the clear secure mode. Note: If the selected channel is preprogrammed for secureonly operation – when you press the PTT button, an invalid mode tone sounds and the display shows SEC TX. Your radio cannot transmit until you toggle the Secure/ Clear button to the secure mode. Advanced Features Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. Selecting Clear Transmissions†‡ If the selected channel is preprogrammed for clear-only operation – when you press the PTT button, an invalid mode tone sounds and the display shows CLR TX. Your radio cannot transmit until you toggle the Secure/ Clear button to the clear mode. 43 English APX_3000_M1.book Page 44 Wednesday, October 17, 2012 12:56 PM Managing Encryption Using the Multikey Feature Loading an Encryption Key† This feature allows your radio to be equipped with different encryption keys and supports the DES-OFB algorithm. Note: There are two types: Refer to the key-variable loader (KVL) manual for equipment connections and setup. Procedure: 1 Attach the KVL to your radio. 2 All other radio functions are locked out, except for power down, backlight, and volume. Advanced Features 3 Select the required keys and press the Menu Select button directly below LOAD on the KVL. This loads the encryption keys into your radio. 4 When the key has been loaded successfully, your radio sounds a short tone for single-key radios. OR When the key has been loaded successfully, your radio sounds an alternating tone for multikey radios. 5 The KVL prompts that keyload is successful. 44 English • Conventional Multikey – The encryption keys can be tied (strapped), on a one-per-channel basis, through Customer Programming Software. If talkgroups are enabled in conventional, then the encryption keys are strapped to the talkgroups. • Trunked Multikey – If you use your radio for both conventional and trunked applications, you have to strap your encryption keys for trunking on a per-talkgroup or announcement-group basis. In addition, you may strap a different key to other features, such as dynamic regrouping, failsoft, or emergency talkgroup. APX_3000_M1.book Page 45 Wednesday, October 17, 2012 12:56 PM Requesting an Over-the-Air Rekey (ASTRO Only)†‡ This feature allows you to erase all or selected encryption keys. This feature, also known as OTAR, allows your dispatcher to reprogram the encryption keys in your radio remotely. Your dispatcher performs the rekey operation upon receiving a rekey request from you. Procedure: Use the preprogrammed Top Side button and Top button to erase the single key in radios with the single-key option, and to erase all keys in radios with the multikey option. 1 Press and hold the Top Side button. 2 While holding Top Side button down, press the Top (Emergency) button. Procedure: 1 Press and hold the preprogrammed Rekey Request button to send the rekey request. 2 If the rekey operation fails, a bad-key tone sounds and the display shows RKY FAIL. 3 The display shows PLS WAIT. 4 When all the encryption keys have been erased, the display shows ALL ERASED. Note: DO NOT press the Top/Emergency button before pressing the Top Side button, unless you are in an emergency situation as this sends an emergency alarm. Note: The rekey operation failure indicates that your radio does not contain the Unique Shadow Key (USK). This key must be loaded into your radio with the keyvariable loader (KVL) before the rekey request can be sent. Advanced Features Erasing All the Selected Encryption Keys‡ Refer to your local key management supervisor for more information. 45 English APX_3000_M1.book Page 46 Wednesday, October 17, 2012 12:56 PM MDC Over-the-Air Rekeying (OTAR) Page Hear Clear† This feature allows to view or define MDC Over-the-Air Rekeying (OTAR) features.It is applied only when operating in secure encrypted mode and only for conventional communications. In additional to Rekey Requests, OTAR transmissions include Delayed Acknowledgements, and Powerup Acknowledgements. There are two components of Hear Clear. Some of the options selected may also need to be set up at the Key Management Controller (KMC) site to work properly. Advanced Features Note: 46 English This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information. 1 Companding: Reduces the channel noise, e.g. OTA transmission, that is predominantly present in UHF2 and 900 MHz channel with the following features. • Compressor – reduces the background noise flow and the speech signal at transmitting radio. • Expander – expands the speech while the noise flow remains the same at receiving radio. 2 Random FM Noise Canceller (Flutter Fighter): Reduces the unwanted effects of random FM noise pulses caused by channel fading under high Signal-to-Noise (S/N) conditions such as in a moving in a transportation. The fading effects, heard as audio pops and clicks, are cancelled without affecting the desired audio signal. The Random FM Noise Canceller operates only in receive mode. Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information. APX_3000_M1.book Page 47 Wednesday, October 17, 2012 12:56 PM Trunking System Controls†‡ The failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails completely, your radio goes into failsoft operation and automatically switches to its failsoft channel. Procedure: 1 During failsoft operation, your radio transmits and receives in conventional operation on a predetermined frequency. 2 A medium-pitched tone sounds every 10 seconds and the display shows FAILSOFT. When your radio goes out of the range of the system, it can no longer lock onto a control channel. Procedure: 1 A low-pitched tone sounds. AND/OR The display shows the currently selected zone/channel combination and OUT RNG. 2 Your radio remains in this out-of-range condition until: It locks onto a control channel. OR It locks onto a failsoft channel. OR It is turned off. Advanced Features Using the Failsoft System Going Out of Range When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation. 47 English APX_3000_M1.book Page 48 Wednesday, October 17, 2012 12:56 PM Using the Site Trunking Feature If the zone controller loses communication with any site, that site reverts to site trunking. You hear a group of medium pitched tone and the display shows the currently selected zone/channel combination and STE TRNK. Note: When this occurs, you can communicate only with other radios within your trunking site. Mission Critical Wireless - Bluetooth® -†‡ Note: This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Accessories. The default setting for a Bluetooth-enabled radio is Bluetooth ON. See Turning the Bluetooth Off on page 49 to turn the Bluetooth OFF. Advanced Features Note: 48 English The use of this feature requires the Bluetooth Software. Your radio must be preprogrammed to enable this feature. Turning the Bluetooth On Procedure: 1 Press the preprogrammed button to turn the Bluetooth on. 2 Blue LED blinks three times and a short, medium-pitched tone sounds. The display shows momentary BT ON, and b appears to indicate Bluetooth is on. OR Blue LED blinks three times and lights up solid blue. The display shows BT ON FL to indicate Bluetooth has failed to launch. APX_3000_M1.book Page 49 Wednesday, October 17, 2012 12:56 PM Turning the Bluetooth Off 1 Press the preprogrammed button to turn the Bluetooth off. Re-Pair Timer Options • When your radio is powered OFF, pairing 2 The Blue LED blinks three times, a short, medium-pitched tone sounds. The display shows momentary BT OFF, and b key is lost immediately, and accessory attempts to pair again. If pairing is unsuccessful within the Drop Timer value, the accessory automatically powers OFF. disappears. Re-Pair Timer There are two options for configuring your radio’s Bluetooth pairing type. The type defines the duration your radio and the accessory retain the pairing information. Immediate (for headset and PTT only) • Infinite – (For headset, PTT and data devices.) When your • When the accessory is powered OFF, all keys are lost immediately, and you must re-pair the devices. • When the devices lose Bluetooth connection, the devices will attempt to reestablish Bluetooth Connection within the Drop Timer value. • Immediate – (For headset and PTT only.) When your radio and/or device is turned off after pairing, the keys are lost. Due to this, when your radio and your device are turned back on, they are unable to re-connect. You must re-pair the devices to re-establish a new set of pairing keys. See Pairing the Bluetooth Device with Your Radio on page 50. Re-Pair Timer Scenarios Infinite (for headset, PTT and data devices) Advanced Features Procedure: • When your radio is powered OFF, the accessory attempts to re-establish the Bluetooth Connection for a period of time depending upon the Drop Timer value. If the devices fails to reconnect within the period, the accessory then powers OFF. radio and/or device are turned off after pairing, keys are NOT lost. When your radio and the device are turned back on, they can resume the Bluetooth connection without your intervention. 49 English APX_3000_M1.book Page 50 Wednesday, October 17, 2012 12:56 PM Bluetooth Drop Timer Pairing the Bluetooth Device with Your Radio Advanced Features The Bluetooth Drop Timer has two different settings and functions, depending upon the selection of the Re-Pair Timer. 50 Re-Pair Timer Options Drop Timer Options Immediate (for headset and PTT only) 0 – 15 minutes programmable buffer time to re-establish the Bluetooth Connection when the Bluetooth signal is out of range. If either device powers OFF, the pairing keys are immediately cleared from both devices and the devices must re-pair. Infinite (for headset, PTT and data devices) This Timer only applies to the Accessory. The programmable timer choices are: 0 – 15 minutes, 2 hours, 4 hours or 8 hours. This is a "stay alive" time that the Accessory will remain ON without the devices reconnecting before powering off. Your radio will remain ON until you power the Radio OFF. Your Radio and Accessory will remain paired indefinitely. Once the devices reconnect, the timer is reset. Check with your dealer or system administrator for more information about these timers. See Pairing the Bluetooth Device with Your Radio on page 50 to establish the Bluetooth Connection. English Bluetooth Pairing Spot The range of Bluetooth operation is 10 meters line-of-sight communication. This is an unobstructed path between the location of the signal transmitter (your radio) and the location of the receiver (your device or accessory). Obstacles that can cause an obstruction in the line-of-sight include trees, buildings, mountains, cars and etc. It is NOT recommended that you leave your radio behind and expect your accessory to work with a high degree of reliability when they are separated. At the fringe areas of reception, both voice and tone quality will start to sound "garbled" or "broken". To correct this problem, simply position the Accessory and radio closer to each other (within the 10 meter defined range) to re-establish clear audio reception. APX_3000_M1.book Page 51 Wednesday, October 17, 2012 12:56 PM Procedure: Note: With your radio’s Bluetooth feature ON, and the Bluetooth tones enabled: 1 Turn on the accessory, then place it close to your radio aligning the Bluetooth Pairing Spot on your radio to the Bluetooth Pairing Spot (a blue dot) on the accessory. 2 If the pairing process is successful your radio sounds an incremental-pitched tone to indicate paired. OR If the pairing process fails, your radio sounds a short, lowpitched tone. The display shows PAIRFAIL. Repeat step 1 again. 3 Your radio continues to connect to the device. If the connecting process is successful, the blue LED blinks solid blue for two seconds, your radio sounds an incremental-pitched tone. The display showsCONNCTED, and the Bluetooth icon turns from b to a. OR If the device already has pairing records and the connecting process fails, the blue LED blinks rapid blue for two seconds and your radio sounds a short, low-pitched tone. Your radio Note: If Bluetooth Replace Pairing Info feature is enabled, it allows existing Bluetooth pairing information to be replaced when another accessory of the same type attempts to pair with your radio. This only occurs when the previously-connected accessory has become disconnected, whether or not the Bluetooth Drop Timer has expired. Advanced Features Bluetooth tones and Bluetooth preprogrammed buttons must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information. display shows CON FAIL. Repeat step 2 to reconnect the Bluetooth device. OR If the connecting process is immediately following the pairing process and the connecting process fails to complete within the 6 seconds, your radio sounds a decremental-pitched tone to indicate unpaired. Your radio display shows UNPAIRED. Repeat step 1 to re-initiate the pairing process. Indicating the Bluetooth Connection is Lost Your radio shows a when the devices have a Bluetooth connection. Below is the scenario and radio indications when the connection is interrupted. Procedure: 1 The blue LED blinks rapid blue for two seconds. The Bluetooth icon starts blinking for 10 seconds. Your radio sounds an decremental-pitched tone and the display shows alternates with CON LOST. 51 English APX_3000_M1.book Page 52 Wednesday, October 17, 2012 12:56 PM 2 If the Bluetooth device successfully re-connects before the Bluetooth Drop Timer expires, Blue LED light solid blue for two seconds. Your radio display shows momentary CONNCTED, and a shows persistently. OR If the Bluetooth device fails to re-connect within 10 seconds, blue LED blinks rapidly for two second and the blinking a is replaced by a persistent b. Turning the Bluetooth Audio Off (Routing the Audio from the Headset to Your Radio) Procedure: With the external device Bluetooth turned ON. 1 Press the preprogrammed button to route the audio from the headset to your radio. 2 The blue LED blinks momentarily short blinking blue. Your Turning the Bluetooth Audio On (Routing the Audio from Your Radio to the Headset) Procedure: Advanced Features With the external device Bluetooth turned ON. 1 Press the preprogrammed button to route the audio from your radio to the headset. 2 The blue LED blinks momentarily short blinking blue. Your radio sounds a short, medium-pitched tone. The display shows HDSET ON. 52 English radio sounds a short, medium-pitched tone. The display shows SPKR ON. Adjusting the Volume of Your Radio from Bluetooth Audio Device Procedure: With the Bluetooth audio device connected to your radio: 1 Adjust volume up/down on the bluetooth audio device. 2 Your radio display shows VOL XX and sounds a short, medium-pitched tone. APX_3000_M1.book Page 53 Wednesday, October 17, 2012 12:56 PM Programming Over Project 25 (POP 25) (ASTRO 25 and ASTRO Conventional) Your radio sounds a short, medium-pitched tone. 2 Your radio display shows PLS WAIT and the blue LED blinks blue repeatedly to indicate clearing is in progress. 3 Your radio display shows ALL CLR to indicate clearing is successful. The blue LED changes to blinking blue with short interval. OR Your radio sounds a short, low-pitched tone. The display shows CLR FAIL to indicate clearing has failed. Note: If Re-Pair Timer is set to infinite and you clear keys on your radio, you must clear keys on all previously paired devices as well. (Please see your accessories manual for further details.) This feature enables configuration data to be upgraded to your radio over-the-air. This feature retains full use of your radio during the configuration data transfer without interrupting communication. The upgrade pauses to give priorities to voice call, and continues after the voice call ended. Once a configuration upgrade is downloaded to your radio, it is automatically installed during power up of your radio. Note: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information. Advanced Features Clearing All Bluetooth Devices Information 1 Long press the preprogrammed Bluetooth On/Off button. 53 English APX_3000_M1.book Page 54 Wednesday, October 17, 2012 12:56 PM Utilities Flipping the Display on DRSM‡ You can lock your radio’s programmable buttons to avoid inadvertent entry. This function can be preprogrammed as short press or long press per customer’s request. This feature allows you to reverse the content of your DRSM display upside down. Procedure: Procedure: Press and hold the preprogrammed Light/Flip button to flip the strings on the screen upside down. Controlling the Display Backlight‡ You can enable or disable your DRSM’s display backlight as needed, if poor light conditions make the display difficult to read. Advanced Features Locking and Unlocking the Controls†‡ Procedure: Press the preprogrammed Light/Flip button to toggle the backlight on or off. OR Press any programmable radio controls or buttons to turn the backlight on. Note: 54 English The backlight remains on for a preprogrammed time before it automatically turns off completely or returns to the minimum backlight level. 1 Long press the preprogrammed Control Lock button to lock the controls. Associated Voice announcement will be played if preprogrammed. 2 The display shows CTRL LCK. 3 Long press again to unlock the controls. Associated Voice announcement will be played if preprogrammed. This function can be preprogrammed as short press or long press per customer’s request. Refer to your qualified technician for advice. APX_3000_M1.book Page 55 Wednesday, October 17, 2012 12:56 PM Turning Voice Mute On or Off†‡ 1 Press the preprogrammed Voice Mute button to turn the Note: You can enable and disable voice transmission, if needed. feature off or on. 2 The display shows momentary VMUT OFF, and a short tone sounds, indicating that the feature is disabled. You hear associated Voice announcement if preprogrammed. OR The display shows momentary VMUT ON, and a short tone sounds, indicating that the feature is enabled. You hear associated Voice announcement if preprogrammed. Using the Time-Out Timer You will hear a brief, low-pitched, warning tone four seconds before the transmission times out. Procedure: 1 Hold down the PTT button longer than the preprogrammed time. You hear a short, low-pitched warning tone, the transmission is cut-off, and the LED goes out until you release the PTT button. 2 Release the PTT button. The timer resets. Advanced Features Procedure: The timer is defaulted at 60 seconds, but it can be preprogrammed from 3 to 120 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician. 3 Press the PTT button to re-transmit. The time-out timer restarts and the LED lights up solid red. This feature turns off your radio’s transmitter. You cannot transmit longer than the preset timer setting. If you attempt to do so, your radio automatically stops your transmission, and you hear a talk-prohibit tone. 55 English APX_3000_M1.book Page 56 Wednesday, October 17, 2012 12:56 PM Using the Conventional Squelch Operation Option Result Selective Switch You hear any digital traffic having the correct network access code and correct talkgroup. Features Advanced Features This feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise. Analog Options Using the Digital PTT ID Feature‡ Tone Private Line (PL), Digital Private-Line (DPL), and carrier squelch can be available (preprogrammed) per channel. This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. This ID, consisting up to a maximum of eight characters, can be viewed by both the receiving radio and your dispatcher. Mode Result Carrier squelch (C) You hear all traffic on a channel. PL or DPL Your radio responds only to your messages. Digital Options Using the Smart PTT Feature (Conventional Only) One or more of the following options may be preprogrammed in your radio. Check with your dealer or system administrator for more information. Option Digital Carrier-Operated Squelch (COS) Normal Squelch 56 English Your radio’s ID number is also automatically sent every time the PTT button is pressed. This is a per-channel feature. For digital voice transmissions, your radio’s ID is sent continuously during the voice message. Result Smart PTT is a per-personality, programmable feature used in conventional radio systems to keep your radio from talking over other radio conversations. When smart PTT is enabled in your radio, you cannot transmit on an active channel. You hear any digital traffic. You hear any digital traffic having the correct network access code. If you try to transmit on an active smart-PTT channel, you hear an alert tone, and the transmission is inhibited. The LED lights up solid yellow to indicate that the channel is busy. APX_3000_M1.book Page 57 Wednesday, October 17, 2012 12:56 PM Three variations of smart PTT are available: You cannot transmit if any traffic is detected on the channel. Transmit Inhibit on Busy Channel with Wrong Squelch Code You cannot transmit on an active channel with a squelch code or (if secure-equipped) encryption key other than your own. If the PL code is the same as yours, the transmission is not prevented. Quick-Key Override This feature can work in conjunction with either of the two above variations. You can override the transmit-inhibit state by quick-keying your radio. In other words, two PTT button presses within the preprogrammed time limit. This feature must be preprogrammed by a qualified radio technician. Check with your agent if Voice Announcement is available for the feature you need. The two options of priority for the Voice Announcement available are: • High – enables the voice of the feature to announce even when your radio is receiving calls. • Low – disables the voice of the feature from announcing when your radio is receiving calls. Procedure: Advanced Features Transmit Inhibit on Busy Channel with Carrier Note: You hear a voice announcement when the features below are preprogrammed in your radio. • Your radio powers up. Your radio announces the current zone Voice Announcement† This feature enables your radio to audibly indicate the current feature mode, Zone or Channel you have just assigned. This audio indicator can be customized per customer requirements. This is typically useful when you are in a difficult condition to read the content shown on the display. Each voice announcement is within a limit of three seconds maximum. The sum total duration for all voice announcements in your radio shall be no more than 1000 seconds. and channel it is transmitting. • Press the preprogrammed voice announcement button (which specifically programmed to playback the current zone and channel). Your radio announces the current zone and channel it is transmitting. Note: Pressing this preprogrammed playback button will always enable the voice feature to announce in High priority. • Change to a new zone. Your radio announces the current zone and channel it is transmitting. 57 English APX_3000_M1.book Page 58 Wednesday, October 17, 2012 12:56 PM • Change to a new channel remaining within the current zone. Your radio announces the current channel. • Press the preprogrammed button of your radio to launch or Advanced Features terminate the feature such as Scan, Talkaround/Direct or Transmit Inhibit, etc. Your radio announces the corresponding feature activation. 58 English APX_3000_M1.book Page 59 Wednesday, October 17, 2012 12:56 PM Helpful Tips Helpful Tips Take a moment to review the following: Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . . . . . page 60 Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 61 Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 62 Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . . . . page 62 Taking Care of the Battery . . . . . . . . . . . . . . . . . . . . . . page 63 Checking the Battery Charge Status . . . . . . . . . . . . page 63 Battery Recycling and Disposal . . . . . . . . . . . . . . . . page 64 59 English APX_3000_M1.book Page 60 Wednesday, October 17, 2012 12:56 PM Helpful Tips Troubleshooting Caring for Your Radio Scenario Solution LED indicator on your radio is no functioning during transmit andreceive or any other operation Your radio might be preprogrammed in light off mode in the current channel. For covert operation, LED can be preprogrammed to turn off at specific zone channels. It is hence recommended to add key words like Light off or Light on to zone channel Voice Announcement. No LED feedback upon turning on radio via on/off switch If battery is not running out of power, the reason might be due to your radio being previously turned off at preprogrammed light off mode channel for covert use and hence turned on at the last turned off channel, for the same reason. Use zone channel control or preprogrammed MS1 or MS2 to go to the preset channel which does not has light disabled to unview the LED. Note: 60 English No LED indication occurs when your radio receives a clear (non-secured) transmission in trunking Mode. Caution • Your radio casting has a vent port that allows for pressure equalization in your radio. Never poke this vent with any objects, such as needles, tweezers, or screwdrivers. This could create leak paths into your radio and the radio’s submergibility will be lost. Vent Port APX_3000_M1.book Page 61 Wednesday, October 17, 2012 12:56 PM Caution maximum depth of 1 meter, with a maximum submersion time of 30 minutes. Exceeding either maximum limit may result in damage to your radio. • If your radio battery contact area has been submerged in water, dry and clean your radio battery contacts before attaching a battery to your radio. Otherwise, the water could shortcircuit your radio. • If your radio has been submerged in water, shake your radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed. Otherwise, the water will decrease the audio quality of your radio. • Do not disassemble your radio. This could damage radio seals and result in leak paths into your radio. Any radio maintenance should be performed only by a qualified radio technician. Cleaning Your Radio Procedure: To clean the external surfaces of your radio: 1 Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution). 2 Apply the solution sparingly with a stiff, non-metallic, shortbristled brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices. Dry your radio thoroughly with a soft, lint-free cloth. Helpful Tips • Your radio is designed to be submerged to a 3 Clean battery contacts with a lint-free cloth to remove dirt or grease. Caution Do not use solvents to clean your radios as most chemicals may permanently damage your radio housing and texture. Do not submerge your radio in the detergent solution. 61 English APX_3000_M1.book Page 62 Wednesday, October 17, 2012 12:56 PM Handling Your Radio Servicing Your Radio • Do not pound, drop, or throw your radio unnecessarily. Never Proper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services. Through its maintenance and installation program, Motorola makes available the finest service to those desiring reliable, continuous communications on a contract basis. For a contract service agreement, please contact your nearest Motorola service or sales representative, or an authorized Motorola dealer. carry your radio by the antenna. • Avoid subjecting your radio to an excess of liquids. • Do not submerge your radio. • Avoid subjecting your radio to corrosives, solvents or chemicals. • Do not disassemble your radio. • Keep the accessory-connector cover in place until ready to use the connector. Replace the cover immediately once the accessory has been disconnected. • When charging your radio using a wall mounted charger, your Helpful Tips radio must be turned off. Otherwise, the Man Down Alert and Emergency may be accidentally triggered. 62 English Express Service Plus (ESP) is an optional extended service coverage plan, which provides for the repair of this product for an additional period of either one or two years beyond the normal expiration date of the standard warranty. For more information about ESP, contact the Motorola Radio Support Center at 3761 South Central Avenue, Rockford, IL 61102 (800) 227-6772 / (847)725-4200. APX_3000_M1.book Page 63 Wednesday, October 17, 2012 12:56 PM Taking Care of the Battery Your radio can indicate the battery’s charge status through: • the LED and sounds. • the fuel gauge icon on the DRSM display. LED and Sounds When your battery is low: • the LED blinks red when the PTT button is pressed. • you hear a low-battery “chirp” (short, high-pitched tone). Fuel Gauge Icon A blinking fuel gauge icon ( ) is displayed only when the battery voltage drops to low level. In this case, replace the battery with a fully charged one. Battery Charge 76% to 100% full* 51% to 75%* 26% to 50%* 11% to 25%* 10% or less (at 10%, the gauge begins blinking) Helpful Tips Checking the Battery Charge Status Gauge *These are for IMPRES battery operation only. 63 English APX_3000_M1.book Page 64 Wednesday, October 17, 2012 12:56 PM Battery Recycling and Disposal In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program. Helpful Tips For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com or call 1-800-8BATTERY. This internet site and telephone number also provide other useful information concerning recycling options for consumers, businesses, and governmental agencies. 64 English APX_3000_M1.book Page 65 Wednesday, October 17, 2012 12:56 PM Accessories http://www.motorolasolutions.com/APX 1 Only the following programming cable is compatible with APX 3000 radios. – Test and Alignment Programming Cable (PMKN4013C) Accessories The accessory link below is for your APX radios. Not all accessories are FCC certified for operation with all APX models and/or bandsplits. Please refer to the specific APX radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. Highlights for the Accessories Take a moment to review the following: Highlights for the Accessories . . . . . . . . . . . . . . . . . . . page 65 65 English Appendix: Maritime Radio Use in the VHF Frequency Range APX_3000_M1.book Page 66 Wednesday, October 17, 2012 12:56 PM State the position of the vessel in distress, using any information that will help responders to locate you, e.g.: Appendix: Maritime Radio Use in the VHF Frequency Range • latitude and longitude • bearing (state whether you are using true or magnetic north) • distance to a well-known landmark • vessel course, speed or destination State the nature of the distress. Specify what kind of assistance you need. State the number of persons on board and the number needing medical attention, if any. If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information, in this order: 1 “MAYDAY, MAYDAY, MAYDAY.” Mention any other information that would be helpful to responders, such as type of vessel, vessel length and/or tonnage, hull color, etc. “OVER.” 11 If you do not receive an immediate response, remain by the radio and repeat the transmission at intervals until you receive a response. Be prepared to follow any instructions given to you. Take a moment to review the following: Special Channel Assignments. . . . . . . . . . . . . . . . . . . page 66 Operating Frequency Requirements . . . . . . . . . . . . . . page 67 Special Channel Assignments Emergency Channel “THIS IS _____________________, CALL SIGN __________.” State the name of the vessel in distress 3 times, followed by the call sign or other identification of the vessel, stated 3 times. Repeat “MAYDAY” and the name of the vessel. “WE ARE LOCATED AT _______________________.” 66 English 10 Wait for a response. Non-Commercial Call Channel For non-commercial transmissions, such as fishing reports, rendezvous arrangements, repair scheduling, or berthing information, use VHF Channel 9. APX_3000_M1.book Page 67 Wednesday, October 17, 2012 12:56 PM Operating Frequency Requirements • on ships subject to the Safety Convention, the radio must be capable of operating: • • in the simplex mode on the ship station transmitting frequencies specified in the 156.025 – 157.425 MHz frequency band, and in the semiduplex mode on the two frequency channels specified in the table below. Note: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. Additional information about operating requirements in the Maritime Services can be obtained from the full text of FCC Rule Part 80 and from the US Coast Guard. Table A-1: VHF Marine Channel List Frequency (MHz) Frequency (MHz) Channel Number Transmit Receive 156.150 160.750 156.200 160.800 156.250 160.850 156.300 – 156.350 160.950 156.400 – 156.450 156.450 10 156.500 156.500 11 156.550 156.550 12 156.600 156.600 13** 156.650 156.650 14 156.700 156.700 15** 156.750 156.750 16 156.800 156.800 17** 156.850 156.850 18 156.900 161.500 156.950 161.550 Channel Number Transmit Receive 19 156.050 160.650 20 157.000 161.600 160.700 157.050 161.650 22 157.100 161.700 156.100 Appendix: Maritime Radio Use in the VHF Frequency Range A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows: • on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 MHz frequency Table A-1: VHF Marine Channel List (Continued) 67 English APX_3000_M1.book Page 68 Wednesday, October 17, 2012 12:56 PM Appendix: Maritime Radio Use in the VHF Frequency Range Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Channel Number Transmit 157.150 24 157.200 161.800 25 157.250 161.850 26 157.300 161.900 27 157.350 28 157.400 60 68 English Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Receive Channel Number Transmit Receive 161.750 75 *** *** 76 *** *** 77** 156.875 – 78 156.925 161.525 161.950 79 156.975 161.575 162.000 80 157.025 161.625 156.025 160.625 157.075 161.675 156.075 160.675 157.125 161.725 62 156.125 160.725 157.175 161.775 63 156.175 160.775 84 157.225 161.825 156.225 160.825 85 157.275 161.875 65 156.275 160.875 86 157.325 161.925 66 156.325 160.925 87 157.375 161.975 67** 156.375 156.375 88 157.425 162.025 68 156.425 156.425 69 156.475 156.475 71 156.575 156.575 72 156.625 – 73 156.675 156.675 74 156.725 156.725 Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters. ** Low power (1 W) only *** Guard band Note: A – in the Receive column indicates that the channel is transmit only. APX_3000_M1.book Page 69 Wednesday, October 17, 2012 12:56 PM Term Glossary Term Bluetooth pairing occurs when two bluetooth devices exchanged a passkey to form a paired Bluetooth wireless connection. Call Alert Privately page an individual by sending an audible tone. Carrier Squelch Feature that responds to the presence of an RF carrier by opening or unmuting (turning on) a receiver’s audio circuit. A squelch circuit silences the radio when no signal is being received so that the user does not have to listen to “noise”. Central Controller A software-controlled, computer-driven device that receives and generates data for the trunked radios assigned to it. It monitors and directs the operations of the trunked repeaters. Channel A group of characteristics such as transmit/ receive frequency pairs, radio parameters, and encryption encoding. Definition ACK Acknowledgment of communication. Active Channel A channel that has traffic on it. Analog Signal An RF signal that has a continuous nature rather than a pulsed or discrete nature. ARS Automatic Registration Service ASTRO 25 Motorola standard for wireless digital trunked communications. ASTRO Conventional Motorola standard for wireless digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth Pairing Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security. Glossary This glossary is a list of specialized terms used in this manual. Definition 69 English APX_3000_M1.book Page 70 Wednesday, October 17, 2012 12:56 PM Term Definition In a trunking system, one of the channels that is used to provide a continuous, twoControl Channel way/data communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater (see Trunking). Conventional Scan List A scan list that includes only conventional channels. Deadlock Displayed by the radio on a DRSM after three failed attempts to unlock the radio. The radio must be powered off and on prior to another attempt. Glossary Digital Private Line (DPL) A type of coded squelch using data bursts. Similar to PL except a digital code is used instead of a tone. Digital Signal An RF signal that has a pulsed, or discrete, nature, rather than a continuous nature. Dispatcher An individual who has radio system management duties. DRSM Display Remote Speaker Microphone 70 English Term Definition Dynamic Regrouping A feature that allows the dispatcher to temporarily reassign selected radios to a single special channel so they can communicate with each other. Failsoft A feature that allows communications to take place even though the central controller has failed. Each trunked repeater in the system transmits a data word informing every radio that the system has gone into failsoft. FCC Federal Communications Commission. FM Frequency Modulation Hang Up Disconnect. Home screen The first display information on a DRSM after the radio completes its self test. KVL Key-variable loader: A device for loading encryption keys into the radio. LCD Liquid crystal display. LED Light-emitting diode. Li-Ion Lithium ion. APX_3000_M1.book Page 71 Wednesday, October 17, 2012 12:56 PM Term Monitor Multi-System Talkgroup Scan List A life-saving feature that senses the radio user may be in trouble by monitoring whether the radio is in a vertical or horizontal position or whether the radio is motionless. When this feature is triggered, the radio alerts the user with audio and visual alerts. It can also trigger Emergency Alarm if enabled. Check channel activity by pressing the Monitor button. If the channel is clear, you hear static. If the channel is in use, you hear conversation. It also serves as a way to check the volume level of the radio, since the radio “opens the squelch” when the monitor button is pressed. A scan list that can include both talkgroups (trunked) and channels (conventional). Network Access Code (NAC) operates on Network Access digital channels to reduce voice channel Code interference between adjacent systems and sites. NiMH Term Definition Non-Tactical/ Revert The user talks on a preprogrammed emergency channel. The emergency alarm is sent out on this same channel. OTAR Over-the-air rekeying. Page A one-way alert, with audio and/or display messages. Personality A set of unique features specific to a radio. Preprogrammed Refers to a software feature that has been activated by a qualified radio technician. Private Line (PL) A sub-audible tone that is transmitted such that only receivers decoding the tone receives it. Programmable Refers to a radio control that can have a radio feature assigned to it. PTT Push-To-Talk – the PTT button engages the transmitter and puts the radio in transmit (send) operation when pressed. Radio Frequency (RF) The part of the general frequency spectrum between the audio and infrared light regions (about 10 kHz to 10,000,000 MHz). Glossary Man Down Definition Nickel-metal-hydride. 71 English APX_3000_M1.book Page 72 Wednesday, October 17, 2012 12:56 PM Term Repeater Definition A conventional radio feature, where you talk through a receive/transmit facility that re-transmits received signals, in order to improve communications range and coverage. Any digital P25 traffic having the correct Selective Switch Network Access Code and the correct talkgroup. Squelch Special electronic circuitry, added to the receiver of a radio, that reduces, or cuts off, unwanted signals before they are heard in the speaker. An operating condition whereby the radio’s speaker is muted but still continues to receive data. Status Calls Pre-defined text messages that allow the user to send a conditional message without talking. Glossary Standby 72 English Term Definition Tactical/ Non-Revert The user talks on the channel that was selected before the radio entered the emergency state. Talkaround Bypass a repeater and talk directly to another unit for easy local unit-to-unit communications. Talkgroup An organization or group of radio users who communicate with each other using the same communication path. Trunking The automatic sharing of communications paths between a large number of users (see Conventional). Trunking Priority Monitor Scan List A scan list that includes talkgroups that are all from the same trunking system. USK Unique Shadow Key. Zone A grouping of channels. APX_3000_M1.book Page 73 Wednesday, October 17, 2012 12:56 PM Limited Warranty MOTOROLA COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA SOLUTIONS INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below: ASTRO APX 3000 Portable Units One (1) Year Product Accessories One (1) Year MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of MOTOROLA. This express limited warranty is extended by MOTOROLA to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product. MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA'S responsibilities regarding the Product. Repair, replacement or refund of the purchase price, at MOTOROLA’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR Commercial Warranty Product manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Commercial Warranty 73 English APX_3000_M1.book Page 74 Wednesday, October 17, 2012 12:56 PM INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. III. STATE LAW RIGHTS: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty gives specific legal rights, and there may be other rights which may vary from state to state. Commercial Warranty IV. HOW TO GET WARRANTY SERVICE: You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA at 1-800-927-2744 US/Canada. V. WHAT THIS WARRANTY DOES NOT COVER: A) Defects or damage resulting from use of the Product in other than its normal and customary manner. B) Defects or damage from misuse, accident, water, or neglect. 74 English C)Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. D)Breakage or damage to antennas unless caused directly by defects in material workmanship. E) A Product subjected to unauthorized Product modifications, disassembles or repairs (including, without limitation, the addition to the Product of non-MOTOROLA supplied equipment) which adversely affect performance of the Product or interfere with MOTOROLA's normal warranty inspection and testing of the Product to verify any warranty claim. F) Product which has had the serial number removed or made illegible. G)Rechargeable batteries if: (1) any of the seals on the battery enclosure of cells are broken or show evidence of tampering. (2) the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. H)Freight costs to the repair depot. I) A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA’s published specifications or the FCC certification labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA. J) Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product. K) Normal and customary wear and tear. APX_3000_M1.book Page 75 Wednesday, October 17, 2012 12:56 PM VI. PATENT AND SOFTWARE PROVISIONS: Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights. Commercial Warranty MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in any such suit which are attributable to any such claim, but such defense and payments are conditioned on the following: A) that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such claim; B) that MOTOROLA will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and C)should the Product or parts become, or in MOTOROLA’s opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary equipment or software not furnished by MOTOROLA which is attached to or used in connection with the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of patents by the Product or any parts thereof. VII. GOVERNING LAW: This Warranty is governed by the laws of the State of Illinois, U.S.A. 75 English APX_3000_M1.book Page 76 Wednesday, October 17, 2012 12:56 PM VIII. FOR AUSTRALIA ONLY: This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Commercial Warranty Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Motorola Solutions Australia’s limited warranty below is in addition to any rights and remedies you may have under the Australian Consumer Law. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: http://www.motorola.com/Business/XA-EN/ Pages/Contact_Us#support_tab for the most updated warranty terms. 76 English APX_3000_M1.book Page 1 Wednesday, October 17, 2012 12:56 PM APX_3000_M1.book Page 2 Wednesday, October 17, 2012 12:56 PM Motorola Solutions, Inc. 1303, East Algonquin Road, Schaumburg, Illinois 60196, U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All rights reserved. October 2012. *68012007043* 68012007043-A
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